2019 Public Service Employee Survey Results for National Film Board of Canada by Question 104. What is your age group?

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Collective Agreements and Terms and Conditions of Employment
Harassment
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Age - 35 - 39 years	20	53	3	20	3	73	23	22
2019	Age - 40 - 44 years	18	61	8	1	12	79	13	38
2019	Age - 45 - 49 years	18	52	2	28	0	70	28	32
2019	Age - 50 - 54 years	19	53	6	22	0	72	22	26
2019	Age - 55 - 59 years	12	53	0	20	15	65	35	21
2019	Age - 60 years and over	31	40	5	23	0	71	23	17
2017	Age - 30 - 34 years	38	47	7	7	0	85	7	26
2017	Age - 35 - 39 years	28	53	12	7	0	81	7	32
2017	Age - 40 - 44 years	23	49	14	11	2	72	13	43
2017	Age - 45 - 49 years	34	50	5	12	0	83	12	41
2017	Age - 50 - 54 years	22	64	5	9	0	86	9	43
2017	Age - 55 - 59 years	36	51	6	3	3	88	6	33
2017	Age - 60 years and over	54	38	0	0	9	91	9	13

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Age - 35 - 39 years	35	31	10	20	3	67	24	22
2019	Age - 40 - 44 years	45	33	9	4	9	78	13	38
2019	Age - 45 - 49 years	43	26	7	12	12	69	24	32
2019	Age - 50 - 54 years	35	34	15	7	9	69	16	26
2019	Age - 55 - 59 years	38	30	19	6	7	68	13	21
2019	Age - 60 years and over	51	38	3	8	0	89	8	17
2017	Age - 30 - 34 years	62	12	11	11	4	74	15	26
2017	Age - 35 - 39 years	31	41	15	13	0	72	13	32
2017	Age - 40 - 44 years	45	30	4	14	7	75	21	43
2017	Age - 45 - 49 years	55	30	0	12	2	85	15	41
2017	Age - 50 - 54 years	50	30	5	5	9	81	14	43
2017	Age - 55 - 59 years	39	30	15	9	6	69	15	33
2017	Age - 60 years and over	78	13	0	9	0	91	9	13

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Age - 35 - 39 years	42	25	7	23	3	67	26	22
2019	Age - 40 - 44 years	40	22	15	21	2	62	23	38
2019	Age - 45 - 49 years	45	28	19	6	2	73	7	32
2019	Age - 50 - 54 years	14	53	12	10	12	66	22	26
2019	Age - 55 - 59 years	14	61	7	6	11	75	17	21
2019	Age - 60 years and over	25	59	8	0	8	84	8	17
2017	Age - 30 - 34 years	46	38	12	4	0	84	4	26
2017	Age - 35 - 39 years	38	29	16	16	0	67	16	31
2017	Age - 40 - 44 years	19	43	15	18	5	62	22	43
2017	Age - 45 - 49 years	34	37	22	2	5	70	7	41
2017	Age - 50 - 54 years	30	35	16	10	9	65	19	43
2017	Age - 55 - 59 years	35	53	3	3	6	88	9	33
2017	Age - 60 years and over	69	31	0	0	0	100	0	13

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Age - 35 - 39 years	7	47	13	15	17	0	54	33	22
2019	Age - 40 - 44 years	8	30	7	39	15	0	39	54	38
2019	Age - 45 - 49 years	15	38	17	20	9	0	54	30	32
2019	Age - 50 - 54 years	3	32	4	50	11	0	35	62	26
2019	Age - 55 - 59 years	16	21	7	39	17	0	37	56	21
2019	Age - 60 years and over	5	50	32	12	0	0	56	12	17
2018	Age - 30 - 34 years	23	40	19	8	11	0	63	18	17
2018	Age - 35 - 39 years	15	42	11	17	15	0	57	32	27
2018	Age - 40 - 44 years	12	31	29	18	9	0	44	27	34
2018	Age - 45 - 49 years	2	64	9	17	5	3	68	22	34
2018	Age - 50 - 54 years	5	33	17	29	16	0	38	45	31
2018	Age - 55 - 59 years	10	40	15	15	19	0	51	34	28
2018	Age - 60 years and over	0	29	6	21	25	20	36	56	13
2017	Age - 30 - 34 years	24	45	23	8	0	0	69	8	26
2017	Age - 35 - 39 years	22	35	19	16	9	0	56	25	32
2017	Age - 40 - 44 years	12	49	12	16	11	0	61	27	43
2017	Age - 45 - 49 years	14	47	15	20	2	2	62	23	41
2017	Age - 50 - 54 years	9	36	25	20	10	0	45	30	43
2017	Age - 55 - 59 years	11	48	34	3	3	0	60	6	33
2017	Age - 60 years and over	31	24	15	16	7	7	60	24	13

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Age - 35 - 39 years	10	62	7	21	0	0	72	21	22
2019	Age - 40 - 44 years	36	32	12	13	8	0	68	20	38
2019	Age - 45 - 49 years	26	47	10	17	0	0	73	17	32
2019	Age - 50 - 54 years	14	56	21	9	0	0	70	9	26
2019	Age - 55 - 59 years	19	46	25	2	6	2	66	9	21
2019	Age - 60 years and over	21	58	13	8	0	0	79	8	17
2017	Age - 30 - 34 years	57	24	7	7	4	0	81	11	26
2017	Age - 35 - 39 years	28	53	10	9	0	0	81	9	32
2017	Age - 40 - 44 years	31	50	7	7	0	5	86	7	42
2017	Age - 45 - 49 years	31	55	10	4	0	0	85	4	41
2017	Age - 50 - 54 years	28	43	22	4	0	2	74	4	43
2017	Age - 55 - 59 years	31	59	7	0	3	0	90	3	33
2017	Age - 60 years and over	47	38	16	0	0	0	84	0	13

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Age - 35 - 39 years	27	40	11	12	11	0	0	67	22	22
2019	Age - 40 - 44 years	24	45	18	13	0	0	0	69	13	36
2019	Age - 45 - 49 years	26	38	15	20	0	0	0	64	20	32
2019	Age - 50 - 54 years	14	40	11	15	20	0	0	53	36	26
2019	Age - 55 - 59 years	21	36	12	24	7	0	0	57	31	21
2019	Age - 60 years and over	18	51	25	3	3	0	0	70	5	17
2018	Age - 30 - 34 years	71	22	4	4	0	0	0	92	4	17
2018	Age - 35 - 39 years	38	38	11	6	7	0	0	76	13	27
2018	Age - 40 - 44 years	37	35	15	10	2	0	2	72	12	34
2018	Age - 45 - 49 years	41	37	13	2	3	0	5	82	5	34
2018	Age - 50 - 54 years	28	22	18	21	6	0	5	52	28	31
2018	Age - 55 - 59 years	29	38	12	12	10	0	0	67	21	28
2018	Age - 60 years and over	17	42	12	22	7	0	0	58	30	13
2017	Age - 30 - 34 years	58	19	16	7	0	0	0	77	7	26
2017	Age - 35 - 39 years	25	53	7	15	0	0	0	78	15	32
2017	Age - 40 - 44 years	33	48	5	9	3	3	0	84	12	43
2017	Age - 45 - 49 years	34	39	13	11	0	0	2	75	12	41
2017	Age - 50 - 54 years	18	31	36	9	4	0	3	50	14	43
2017	Age - 55 - 59 years	31	34	15	8	12	0	0	65	20	33
2017	Age - 60 years and over	54	29	9	9	0	0	0	83	9	13

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Age - 35 - 39 years	24	31	24	7	14	55	21	22
2019	Age - 40 - 44 years	22	42	6	24	7	64	30	38
2019	Age - 45 - 49 years	23	44	8	18	7	67	25	32
2019	Age - 50 - 54 years	34	41	22	3	0	75	3	26
2019	Age - 55 - 59 years	13	64	17	6	0	77	6	21
2019	Age - 60 years and over	29	47	0	24	0	76	24	17
2018	Age - 30 - 34 years	41	45	7	0	7	86	7	17
2018	Age - 35 - 39 years	30	54	2	4	11	84	15	27
2018	Age - 40 - 44 years	27	55	9	2	8	81	9	33
2018	Age - 45 - 49 years	42	37	6	14	2	79	15	34
2018	Age - 50 - 54 years	38	57	1	2	1	95	3	30
2018	Age - 55 - 59 years	32	41	18	0	8	74	8	27
2018	Age - 60 years and over	27	60	12	0	0	88	0	13
2017	Age - 30 - 34 years	47	38	7	4	4	85	7	26
2017	Age - 35 - 39 years	25	57	9	3	6	82	9	32
2017	Age - 40 - 44 years	27	52	9	7	5	79	11	43
2017	Age - 45 - 49 years	40	48	3	7	3	87	10	41
2017	Age - 50 - 54 years	29	55	10	7	0	84	7	43
2017	Age - 55 - 59 years	42	45	6	6	0	87	6	33
2017	Age - 60 years and over	48	45	7	0	0	93	0	13

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Age - 35 - 39 years	21	44	11	13	11	66	23	22
2019	Age - 40 - 44 years	21	41	16	18	4	62	22	38
2019	Age - 45 - 49 years	14	49	11	5	21	63	26	32
2019	Age - 50 - 54 years	13	51	10	5	22	63	27	26
2019	Age - 55 - 59 years	30	21	16	20	13	51	33	21
2019	Age - 60 years and over	29	29	28	3	11	58	14	17
2018	Age - 30 - 34 years	44	45	0	3	7	89	11	17
2018	Age - 35 - 39 years	35	30	17	6	13	65	19	27
2018	Age - 40 - 44 years	19	52	15	8	7	70	15	34
2018	Age - 45 - 49 years	28	21	20	23	7	49	30	34
2018	Age - 50 - 54 years	22	41	3	26	7	64	33	31
2018	Age - 55 - 59 years	16	35	36	3	10	52	13	28
2018	Age - 60 years and over	17	35	44	3	0	52	3	13
2017	Age - 30 - 34 years	46	31	8	15	0	77	15	26
2017	Age - 35 - 39 years	25	44	18	10	3	69	13	32
2017	Age - 40 - 44 years	14	49	16	14	7	63	21	43
2017	Age - 45 - 49 years	22	46	17	9	5	69	14	41
2017	Age - 50 - 54 years	12	33	30	16	9	45	25	43
2017	Age - 55 - 59 years	27	35	6	19	12	62	31	33
2017	Age - 60 years and over	26	57	17	0	0	83	0	12

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Age - 35 - 39 years	20	40	15	21	4	60	25	21
2019	Age - 40 - 44 years	12	43	22	18	5	55	23	38
2019	Age - 45 - 49 years	10	57	11	22	0	67	22	32
2019	Age - 50 - 54 years	19	38	24	17	2	58	19	26
2019	Age - 55 - 59 years	17	45	20	15	4	62	18	21
2019	Age - 60 years and over	39	44	5	8	3	84	11	17
2018	Age - 30 - 34 years	23	58	7	4	7	82	11	17
2018	Age - 35 - 39 years	29	28	28	4	11	57	15	27
2018	Age - 40 - 44 years	12	55	13	15	5	67	19	34
2018	Age - 45 - 49 years	26	45	11	12	6	71	18	34
2018	Age - 50 - 54 years	19	45	21	9	6	64	15	31
2018	Age - 55 - 59 years	19	50	11	17	4	69	20	27
2018	Age - 60 years and over	17	79	3	0	0	97	0	13
2017	Age - 30 - 34 years	31	54	8	7	0	85	7	26
2017	Age - 35 - 39 years	18	55	12	9	6	73	15	32
2017	Age - 40 - 44 years	23	43	16	13	5	65	18	43
2017	Age - 45 - 49 years	24	48	13	12	2	73	15	40
2017	Age - 50 - 54 years	12	39	15	27	7	51	34	42
2017	Age - 55 - 59 years	15	60	15	0	9	75	9	33
2017	Age - 60 years and over	47	45	0	0	9	91	9	13

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Age - 35 - 39 years	24	52	9	12	3	0	76	15	22
2019	Age - 40 - 44 years	30	39	12	14	5	0	70	19	38
2019	Age - 45 - 49 years	28	62	7	2	0	0	90	2	32
2019	Age - 50 - 54 years	23	47	24	6	0	0	70	6	26
2019	Age - 55 - 59 years	40	34	11	15	0	0	74	15	21
2019	Age - 60 years and over	35	51	11	0	3	0	86	3	17
2018	Age - 30 - 34 years	42	22	32	3	0	0	64	3	17
2018	Age - 35 - 39 years	35	45	13	6	2	0	80	7	27
2018	Age - 40 - 44 years	19	56	9	15	2	0	74	16	34
2018	Age - 45 - 49 years	55	26	17	0	0	2	83	0	34
2018	Age - 50 - 54 years	46	37	14	2	2	0	83	3	31
2018	Age - 55 - 59 years	32	53	11	0	3	0	85	3	28
2018	Age - 60 years and over	25	63	12	0	0	0	88	0	14
2017	Age - 30 - 34 years	54	27	15	4	0	0	81	4	26
2017	Age - 35 - 39 years	19	59	9	9	3	0	78	13	31
2017	Age - 40 - 44 years	28	51	14	5	2	0	79	7	43
2017	Age - 45 - 49 years	36	46	13	2	0	3	84	2	41
2017	Age - 50 - 54 years	27	46	14	5	9	0	72	14	43
2017	Age - 55 - 59 years	30	55	6	3	3	3	87	7	33
2017	Age - 60 years and over	54	23	17	0	0	6	82	0	13

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Age - 35 - 39 years	18	31	24	16	11	49	27	22
2019	Age - 40 - 44 years	17	44	14	19	6	61	26	38
2019	Age - 45 - 49 years	22	33	28	0	17	55	17	32
2019	Age - 50 - 54 years	21	42	16	0	20	63	20	26
2019	Age - 55 - 59 years	10	56	4	5	24	67	29	20
2019	Age - 60 years and over	24	37	15	21	3	61	24	17
2018	Age - 30 - 34 years	30	43	19	4	3	74	7	17
2018	Age - 35 - 39 years	20	61	4	8	7	81	15	27
2018	Age - 40 - 44 years	23	44	17	9	7	67	16	34
2018	Age - 45 - 49 years	33	46	9	10	2	79	12	33
2018	Age - 50 - 54 years	18	58	12	10	3	75	13	31
2018	Age - 55 - 59 years	23	36	25	8	8	59	16	28
2018	Age - 60 years and over	17	34	46	3	0	51	3	14
2017	Age - 30 - 34 years	35	46	7	11	0	81	11	26
2017	Age - 35 - 39 years	19	57	9	9	6	76	15	32
2017	Age - 40 - 44 years	21	54	14	4	7	75	11	43
2017	Age - 45 - 49 years	22	51	14	7	5	74	12	41
2017	Age - 50 - 54 years	11	52	14	16	7	63	23	43
2017	Age - 55 - 59 years	26	42	12	9	9	69	19	33
2017	Age - 60 years and over	38	46	7	9	0	84	9	13

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Age - 35 - 39 years	27	55	7	3	7	82	11	22
2019	Age - 40 - 44 years	37	37	14	9	4	74	13	38
2019	Age - 45 - 49 years	52	38	4	0	5	91	5	32
2019	Age - 50 - 54 years	54	33	13	0	0	87	0	26
2019	Age - 55 - 59 years	41	42	14	2	0	83	2	20
2019	Age - 60 years and over	40	47	13	0	0	87	0	17
2018	Age - 30 - 34 years	52	22	19	3	3	74	7	17
2018	Age - 35 - 39 years	52	39	4	6	0	91	6	27
2018	Age - 40 - 44 years	45	43	5	6	2	88	7	34
2018	Age - 45 - 49 years	58	32	3	2	5	90	6	33
2018	Age - 50 - 54 years	58	39	3	0	0	97	0	31
2018	Age - 55 - 59 years	44	43	6	6	0	87	6	28
2018	Age - 60 years and over	69	31	0	0	0	100	0	14
2017	Age - 30 - 34 years	51	38	7	4	0	89	4	26
2017	Age - 35 - 39 years	31	50	12	3	3	82	6	32
2017	Age - 40 - 44 years	38	51	4	2	5	89	7	43
2017	Age - 45 - 49 years	58	40	2	0	0	98	0	41
2017	Age - 50 - 54 years	38	51	9	2	0	89	2	43
2017	Age - 55 - 59 years	47	53	0	0	0	100	0	33
2017	Age - 60 years and over	64	36	0	0	0	100	0	13

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Age - 35 - 39 years	13	42	18	13	14	55	27	22
2019	Age - 40 - 44 years	13	39	5	30	13	52	43	38
2019	Age - 45 - 49 years	18	45	18	8	9	64	18	32
2019	Age - 50 - 54 years	5	59	11	8	18	63	26	26
2019	Age - 55 - 59 years	14	39	6	16	25	53	41	21
2019	Age - 60 years and over	14	56	17	3	11	69	14	17
2018	Age - 30 - 34 years	23	43	19	12	3	66	15	17
2018	Age - 35 - 39 years	14	43	30	4	9	57	13	27
2018	Age - 40 - 44 years	20	36	24	14	6	56	20	34
2018	Age - 45 - 49 years	12	62	5	14	7	74	21	34
2018	Age - 50 - 54 years	22	40	15	22	2	62	23	31
2018	Age - 55 - 59 years	16	59	2	13	10	76	22	28
2018	Age - 60 years and over	17	31	37	15	0	48	15	14
2017	Age - 30 - 34 years	32	38	11	19	0	70	19	26
2017	Age - 35 - 39 years	15	64	6	6	9	79	15	32
2017	Age - 40 - 44 years	25	59	9	2	5	84	7	43
2017	Age - 45 - 49 years	28	48	13	5	5	77	10	41
2017	Age - 50 - 54 years	14	52	14	14	7	65	21	43
2017	Age - 55 - 59 years	29	49	6	10	6	78	16	33
2017	Age - 60 years and over	17	43	23	9	9	60	17	13

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Age - 35 - 39 years	11	25	41	13	11	0	36	23	22
2019	Age - 40 - 44 years	28	35	13	14	10	0	63	23	38
2019	Age - 45 - 49 years	7	55	16	0	22	0	62	22	32
2019	Age - 50 - 54 years	7	45	20	10	18	0	52	28	26
2019	Age - 55 - 59 years	12	56	18	4	10	0	68	14	20
2019	Age - 60 years and over	32	36	21	0	11	0	68	11	17
2018	Age - 30 - 34 years	41	52	3	4	0	0	93	4	17
2018	Age - 35 - 39 years	23	43	19	7	7	0	67	15	27
2018	Age - 40 - 44 years	17	45	27	3	8	0	62	11	33
2018	Age - 45 - 49 years	28	43	6	18	5	0	71	23	34
2018	Age - 50 - 54 years	20	60	9	9	2	0	80	11	31
2018	Age - 55 - 59 years	28	62	5	5	0	0	90	5	28
2018	Age - 60 years and over	17	38	30	3	12	0	55	15	14
2017	Age - 30 - 34 years	43	37	5	11	4	0	81	15	26
2017	Age - 35 - 39 years	18	60	9	7	6	0	78	13	32
2017	Age - 40 - 44 years	39	47	5	9	0	0	86	9	43
2017	Age - 45 - 49 years	32	41	13	10	2	2	74	12	41
2017	Age - 50 - 54 years	22	43	23	7	5	0	66	12	43
2017	Age - 55 - 59 years	36	50	6	3	3	0	87	7	33
2017	Age - 60 years and over	17	59	7	9	9	0	76	17	13

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Age - 35 - 39 years	3	33	37	15	11	0	37	26	22
2019	Age - 40 - 44 years	8	38	15	24	15	0	47	39	38
2019	Age - 45 - 49 years	11	53	19	8	8	0	65	16	32
2019	Age - 50 - 54 years	16	31	23	12	19	0	46	30	25
2019	Age - 55 - 59 years	10	30	24	22	15	0	40	37	21
2019	Age - 60 years and over	21	55	13	8	3	0	76	11	17
2018	Age - 30 - 34 years	34	36	15	15	0	0	70	15	17
2018	Age - 35 - 39 years	16	52	12	17	4	0	68	20	27
2018	Age - 40 - 44 years	12	22	30	35	2	0	34	36	34
2018	Age - 45 - 49 years	23	39	15	23	0	0	62	23	34
2018	Age - 50 - 54 years	13	43	18	23	3	0	56	26	31
2018	Age - 55 - 59 years	20	33	23	18	6	0	52	24	27
2018	Age - 60 years and over	17	16	49	6	12	0	33	18	14
2017	Age - 30 - 34 years	39	43	15	0	0	4	85	0	26
2017	Age - 35 - 39 years	9	60	13	15	3	0	69	18	32
2017	Age - 40 - 44 years	24	42	23	9	2	0	65	11	43
2017	Age - 45 - 49 years	22	38	18	14	7	0	60	22	41
2017	Age - 50 - 54 years	9	34	28	16	11	2	44	28	43
2017	Age - 55 - 59 years	15	66	3	9	6	0	81	15	33
2017	Age - 60 years and over	24	43	17	16	0	0	67	16	13

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Age - 35 - 39 years	24	43	17	7	0	2	7	74	8	22
2019	Age - 40 - 44 years	36	36	2	21	5	0	0	73	26	38
2019	Age - 45 - 49 years	28	47	22	2	0	0	0	75	2	32
2019	Age - 50 - 54 years	34	55	11	0	0	0	0	89	0	26
2019	Age - 55 - 59 years	27	52	19	3	0	0	0	79	3	20
2019	Age - 60 years and over	40	39	21	0	0	0	0	79	0	17
2018	Age - 30 - 34 years	60	29	11	0	0	0	0	89	0	17
2018	Age - 35 - 39 years	46	39	11	2	2	0	0	85	4	27
2018	Age - 40 - 44 years	37	40	12	9	2	0	0	77	11	34
2018	Age - 45 - 49 years	42	48	2	3	5	0	0	91	8	34
2018	Age - 50 - 54 years	39	54	4	2	1	0	0	93	3	31
2018	Age - 55 - 59 years	30	44	13	11	2	0	0	74	13	28
2018	Age - 60 years and over	29	55	3	12	0	0	0	85	12	14
2017	Age - 30 - 34 years	55	38	4	4	0	0	0	93	4	26
2017	Age - 35 - 39 years	32	53	9	3	3	0	0	85	6	32
2017	Age - 40 - 44 years	33	47	9	9	2	0	0	79	11	43
2017	Age - 45 - 49 years	45	43	10	2	0	0	0	87	2	41
2017	Age - 50 - 54 years	28	58	10	5	0	0	0	86	5	43
2017	Age - 55 - 59 years	50	40	6	0	3	0	0	90	3	33
2017	Age - 60 years and over	57	29	14	0	0	0	0	86	0	13

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Age - 35 - 39 years	22	44	6	13	15	0	0	67	28	22
2019	Age - 40 - 44 years	21	57	9	11	2	0	0	78	13	38
2019	Age - 45 - 49 years	29	31	23	12	4	0	0	60	16	31
2019	Age - 50 - 54 years	23	27	29	19	2	0	0	50	21	26
2019	Age - 55 - 59 years	23	21	24	14	17	0	0	44	31	21
2019	Age - 60 years and over	25	43	20	9	3	0	0	68	12	16
2018	Age - 30 - 34 years	37	55	0	8	0	0	0	92	8	17
2018	Age - 35 - 39 years	34	39	13	7	7	0	0	73	14	27
2018	Age - 40 - 44 years	13	50	27	9	2	0	0	62	11	34
2018	Age - 45 - 49 years	22	42	20	2	15	0	0	63	17	34
2018	Age - 50 - 54 years	25	28	15	18	9	0	6	56	29	31
2018	Age - 55 - 59 years	13	51	12	7	16	0	0	65	23	28
2018	Age - 60 years and over	26	39	18	7	10	0	0	65	17	14
2017	Age - 30 - 34 years	42	30	13	4	4	4	4	78	8	26
2017	Age - 35 - 39 years	28	57	3	12	0	0	0	85	12	32
2017	Age - 40 - 44 years	17	43	28	2	9	0	0	60	11	42
2017	Age - 45 - 49 years	30	39	13	9	9	0	0	68	19	41
2017	Age - 50 - 54 years	37	33	7	17	4	0	2	71	22	43
2017	Age - 55 - 59 years	33	28	12	15	12	0	0	61	27	33
2017	Age - 60 years and over	62	17	7	13	0	0	0	79	13	13

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Age - 35 - 39 years	21	45	24	9	0	0	0	9	67	22
2019	Age - 40 - 44 years	14	30	49	6	0	1	0	6	44	38
2019	Age - 45 - 49 years	12	33	29	23	2	0	2	26	45	32
2019	Age - 50 - 54 years	14	34	28	20	0	0	4	21	50	25
2019	Age - 55 - 59 years	25	40	7	4	24	0	0	27	66	21
2019	Age - 60 years and over	3	40	55	0	3	0	0	3	43	16
2018	Age - 30 - 34 years	7	48	34	11	0	0	0	11	55	17
2018	Age - 35 - 39 years	9	36	35	15	0	6	0	16	47	27
2018	Age - 40 - 44 years	11	41	45	3	0	0	0	3	52	34
2018	Age - 45 - 49 years	6	27	40	23	2	0	2	25	34	34
2018	Age - 50 - 54 years	21	20	27	17	9	0	6	28	44	31
2018	Age - 55 - 59 years	19	34	32	9	5	0	0	14	53	28
2018	Age - 60 years and over	0	30	41	13	7	0	10	22	33	14
2017	Age - 30 - 34 years	11	31	22	16	13	8	0	31	45	26
2017	Age - 35 - 39 years	0	43	36	12	9	0	0	21	43	32
2017	Age - 40 - 44 years	5	40	38	12	0	0	5	12	47	43
2017	Age - 45 - 49 years	2	40	48	2	3	0	5	5	44	41
2017	Age - 50 - 54 years	16	22	36	21	5	0	0	26	38	43
2017	Age - 55 - 59 years	10	25	39	21	6	0	0	26	35	33
2017	Age - 60 years and over	0	9	52	14	9	0	17	27	10	13

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Age - 35 - 39 years	17	21	35	12	15	0	0	27	38	21
2019	Age - 40 - 44 years	5	29	29	31	0	4	1	32	37	38
2019	Age - 45 - 49 years	9	17	47	22	2	2	0	25	27	32
2019	Age - 50 - 54 years	19	41	22	6	8	0	4	15	63	25
2019	Age - 55 - 59 years	29	33	5	15	19	0	0	33	62	21
2019	Age - 60 years and over	0	34	39	22	6	0	0	27	34	16
2018	Age - 30 - 34 years	22	15	11	3	34	15	0	44	43	17
2018	Age - 35 - 39 years	2	15	35	40	2	6	0	45	18	27
2018	Age - 40 - 44 years	6	22	35	29	2	6	0	32	30	34
2018	Age - 45 - 49 years	5	16	30	35	13	0	2	48	22	34
2018	Age - 50 - 54 years	13	23	28	17	11	1	6	31	39	31
2018	Age - 55 - 59 years	0	20	26	29	6	20	0	43	25	27
2018	Age - 60 years and over	0	12	53	7	3	0	25	14	16	14
2017	Age - 30 - 34 years	8	7	26	16	25	11	7	50	18	26
2017	Age - 35 - 39 years	3	28	37	16	3	10	3	22	36	32
2017	Age - 40 - 44 years	2	25	30	26	14	0	2	41	28	43
2017	Age - 45 - 49 years	5	17	35	29	5	5	5	37	24	40
2017	Age - 50 - 54 years	9	23	42	17	5	2	3	22	34	43
2017	Age - 55 - 59 years	3	3	49	15	20	3	6	39	7	33
2017	Age - 60 years and over	9	9	16	14	0	13	40	30	36	13

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Age - 35 - 39 years	41	15	29	0	0	15	0	0	66	22
2019	Age - 40 - 44 years	39	39	17	6	0	0	0	6	78	38
2019	Age - 45 - 49 years	26	39	28	4	2	0	0	6	65	32
2019	Age - 50 - 54 years	29	44	17	6	0	0	4	6	76	25
2019	Age - 55 - 59 years	51	22	21	2	0	0	4	2	75	21
2019	Age - 60 years and over	27	49	19	3	3	0	0	6	76	16
2018	Age - 30 - 34 years	22	40	26	0	0	12	0	0	70	17
2018	Age - 35 - 39 years	39	15	36	10	0	0	0	10	54	27
2018	Age - 40 - 44 years	24	42	23	6	3	0	0	10	67	33
2018	Age - 45 - 49 years	18	27	34	9	5	5	2	15	49	34
2018	Age - 50 - 54 years	31	21	22	14	9	0	3	24	54	31
2018	Age - 55 - 59 years	31	46	15	2	7	0	0	8	77	28
2018	Age - 60 years and over	18	52	13	0	7	0	10	8	77	14
2017	Age - 30 - 34 years	22	31	30	0	17	0	0	17	53	26
2017	Age - 35 - 39 years	37	9	35	9	6	0	4	16	48	32
2017	Age - 40 - 44 years	9	35	32	21	2	0	0	24	44	43
2017	Age - 45 - 49 years	10	27	38	18	3	0	5	21	38	40
2017	Age - 50 - 54 years	19	18	36	9	10	0	8	20	40	43
2017	Age - 55 - 59 years	24	34	24	15	3	0	0	18	58	33
2017	Age - 60 years and over	22	7	31	0	0	0	40	0	48	13

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Age - 35 - 39 years	10	23	61	6	0	0	0	6	33	22
2019	Age - 40 - 44 years	9	34	30	25	2	0	0	27	43	38
2019	Age - 45 - 49 years	10	15	59	12	4	0	0	16	25	32
2019	Age - 50 - 54 years	12	28	29	28	0	0	2	29	41	25
2019	Age - 55 - 59 years	20	39	10	32	0	0	0	32	58	21
2019	Age - 60 years and over	0	6	45	43	6	0	0	49	6	16
2018	Age - 30 - 34 years	7	20	31	43	0	0	0	43	27	16
2018	Age - 35 - 39 years	4	40	14	35	7	0	0	42	44	27
2018	Age - 40 - 44 years	3	32	39	22	3	0	1	25	35	34
2018	Age - 45 - 49 years	12	26	31	21	8	2	0	30	39	33
2018	Age - 50 - 54 years	11	21	38	18	11	0	0	30	32	30
2018	Age - 55 - 59 years	18	28	33	15	7	0	0	22	45	28
2018	Age - 60 years and over	12	22	25	25	7	0	10	35	37	14
2017	Age - 30 - 34 years	8	8	38	19	20	4	4	42	17	26
2017	Age - 35 - 39 years	6	31	32	19	12	0	0	31	37	32
2017	Age - 40 - 44 years	5	23	51	17	3	0	2	20	28	42
2017	Age - 45 - 49 years	3	25	39	26	5	0	2	31	29	39
2017	Age - 50 - 54 years	17	18	32	24	7	2	0	32	36	43
2017	Age - 55 - 59 years	3	15	54	19	8	0	0	27	19	33
2017	Age - 60 years and over	0	7	46	30	9	0	9	42	8	13

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Age - 35 - 39 years	30	25	13	29	0	3	0	30	57	22
2019	Age - 40 - 44 years	30	31	32	2	2	0	3	4	63	38
2019	Age - 45 - 49 years	18	46	18	2	16	0	0	18	64	32
2019	Age - 50 - 54 years	23	49	25	3	0	0	0	3	72	25
2019	Age - 55 - 59 years	35	27	17	7	14	0	0	21	62	21
2019	Age - 60 years and over	17	7	20	38	19	0	0	56	24	16
2018	Age - 30 - 34 years	11	18	15	30	26	0	0	56	29	17
2018	Age - 35 - 39 years	22	17	28	26	7	0	0	33	39	27
2018	Age - 40 - 44 years	23	37	19	19	2	0	0	20	60	34
2018	Age - 45 - 49 years	23	26	41	8	0	0	2	8	51	33
2018	Age - 50 - 54 years	39	29	19	3	5	0	6	8	72	31
2018	Age - 55 - 59 years	19	37	11	12	7	6	8	21	66	28
2018	Age - 60 years and over	19	13	24	15	7	0	22	28	41	14
2017	Age - 30 - 34 years	12	11	15	19	24	16	4	53	29	26
2017	Age - 35 - 39 years	19	31	32	6	9	0	3	16	52	32
2017	Age - 40 - 44 years	15	36	31	10	3	0	5	13	54	43
2017	Age - 45 - 49 years	17	26	15	32	2	0	7	37	46	41
2017	Age - 50 - 54 years	22	29	23	19	7	0	0	26	51	43
2017	Age - 55 - 59 years	17	34	22	22	6	0	0	27	51	33
2017	Age - 60 years and over	0	22	24	23	9	0	23	40	28	13

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Age - 35 - 39 years	2	21	19	25	25	7	0	55	25	22
2019	Age - 40 - 44 years	17	12	20	31	7	11	2	44	33	38
2019	Age - 45 - 49 years	7	20	43	14	16	0	0	30	27	32
2019	Age - 50 - 54 years	11	35	23	15	14	0	2	30	47	25
2019	Age - 55 - 59 years	32	13	28	10	16	0	0	26	46	21
2019	Age - 60 years and over	0	6	47	21	14	3	9	40	6	16
2018	Age - 30 - 34 years	7	4	11	44	22	12	0	75	13	17
2018	Age - 35 - 39 years	2	8	36	30	19	0	6	51	10	27
2018	Age - 40 - 44 years	16	8	35	38	2	2	0	40	25	34
2018	Age - 45 - 49 years	6	29	15	45	3	0	2	49	35	34
2018	Age - 50 - 54 years	7	15	26	38	6	0	7	48	24	31
2018	Age - 55 - 59 years	2	35	12	27	12	6	6	44	42	27
2018	Age - 60 years and over	0	0	42	33	0	0	25	45	0	14
2017	Age - 30 - 34 years	0	7	7	27	28	15	16	79	11	26
2017	Age - 35 - 39 years	6	12	18	26	31	3	4	61	20	32
2017	Age - 40 - 44 years	0	22	30	31	13	2	2	45	23	43
2017	Age - 45 - 49 years	2	19	22	20	35	0	2	56	22	41
2017	Age - 50 - 54 years	4	11	23	38	22	2	0	61	16	43
2017	Age - 55 - 59 years	0	12	27	38	17	3	3	59	13	33
2017	Age - 60 years and over	9	6	16	14	17	7	31	51	24	13

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Age - 35 - 39 years	25	17	47	3	7	0	0	11	42	22
2019	Age - 40 - 44 years	36	32	20	9	0	4	0	9	70	38
2019	Age - 45 - 49 years	24	29	36	10	0	0	0	10	53	32
2019	Age - 50 - 54 years	31	34	25	8	0	0	2	8	66	26
2019	Age - 55 - 59 years	40	35	7	15	3	0	0	18	75	19
2019	Age - 60 years and over	14	35	38	11	3	0	0	14	49	17
2018	Age - 30 - 34 years	26	36	22	4	0	12	0	4	70	17
2018	Age - 35 - 39 years	26	19	51	4	0	0	0	4	45	27
2018	Age - 40 - 44 years	38	32	22	6	2	0	0	8	70	34
2018	Age - 45 - 49 years	18	35	34	6	0	5	2	7	57	34
2018	Age - 50 - 54 years	29	40	9	12	7	0	2	20	71	31
2018	Age - 55 - 59 years	20	40	27	5	8	0	0	13	60	28
2018	Age - 60 years and over	27	25	35	0	0	0	13	0	60	14
2017	Age - 30 - 34 years	19	11	37	4	21	4	4	27	33	26
2017	Age - 35 - 39 years	19	31	38	12	0	0	0	12	50	32
2017	Age - 40 - 44 years	14	43	32	7	3	0	0	10	58	43
2017	Age - 45 - 49 years	14	31	31	13	6	2	2	19	48	41
2017	Age - 50 - 54 years	24	14	36	14	10	0	3	24	39	43
2017	Age - 55 - 59 years	12	21	55	6	6	0	0	12	33	33
2017	Age - 60 years and over	9	31	45	0	0	0	16	0	47	13

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Age - 35 - 39 years	15	20	32	18	15	0	0	32	35	22
2019	Age - 40 - 44 years	12	26	16	36	5	5	0	44	39	37
2019	Age - 45 - 49 years	12	18	58	7	5	0	0	12	30	32
2019	Age - 50 - 54 years	13	26	48	11	0	0	2	11	41	25
2019	Age - 55 - 59 years	17	27	28	25	2	0	0	27	45	21
2019	Age - 60 years and over	4	27	40	28	0	0	0	28	31	16

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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Age - 35 - 39 years	64	24	3	5	3	88	8	22
2019	Age - 40 - 44 years	52	30	9	1	7	82	9	38
2019	Age - 45 - 49 years	43	34	3	8	12	77	20	32
2019	Age - 50 - 54 years	39	35	15	0	11	74	11	26
2019	Age - 55 - 59 years	47	31	15	5	2	78	7	21
2019	Age - 60 years and over	44	39	14	3	0	84	3	17
2017	Age - 30 - 34 years	69	16	4	4	7	85	11	26
2017	Age - 35 - 39 years	41	41	9	9	0	82	9	32
2017	Age - 40 - 44 years	46	40	7	4	2	87	7	43
2017	Age - 45 - 49 years	51	37	5	5	2	88	7	41
2017	Age - 50 - 54 years	44	43	2	11	0	86	11	43
2017	Age - 55 - 59 years	51	33	7	6	3	84	9	33
2017	Age - 60 years and over	62	21	9	9	0	83	9	13

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Age - 35 - 39 years	13	20	30	26	11	0	0	33	37	22
2019	Age - 40 - 44 years	11	22	37	24	6	0	0	33	29	38
2019	Age - 45 - 49 years	12	38	22	8	8	2	10	57	18	32
2019	Age - 50 - 54 years	21	31	18	2	22	6	0	56	25	26
2019	Age - 55 - 59 years	7	50	16	2	22	0	2	58	25	21
2019	Age - 60 years and over	19	47	13	9	11	0	0	67	20	17
2018	Age - 30 - 34 years	18	41	15	14	4	8	0	63	20	17
2018	Age - 35 - 39 years	22	44	18	8	2	6	0	70	10	27
2018	Age - 40 - 44 years	15	58	6	9	11	2	0	74	20	33
2018	Age - 45 - 49 years	17	44	17	12	6	0	3	63	19	34
2018	Age - 50 - 54 years	5	56	11	9	10	0	9	67	21	31
2018	Age - 55 - 59 years	11	50	24	13	2	0	0	61	15	28
2018	Age - 60 years and over	28	18	45	0	6	3	0	47	6	15
2017	Age - 30 - 34 years	35	18	16	15	0	16	0	64	18	26
2017	Age - 35 - 39 years	6	46	20	6	16	6	0	56	23	32
2017	Age - 40 - 44 years	11	49	16	16	3	2	3	64	19	43
2017	Age - 45 - 49 years	15	42	22	5	8	2	7	62	14	41
2017	Age - 50 - 54 years	12	33	22	21	9	0	3	46	31	43
2017	Age - 55 - 59 years	18	44	13	15	6	0	3	64	22	33
2017	Age - 60 years and over	24	37	17	6	9	7	0	66	16	13

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Age - 35 - 39 years	33	16	18	25	7	0	50	32	22
2019	Age - 40 - 44 years	23	43	21	9	4	0	66	13	38
2019	Age - 45 - 49 years	35	47	4	15	0	0	81	15	32
2019	Age - 50 - 54 years	28	25	21	0	20	6	56	21	26
2019	Age - 55 - 59 years	49	28	11	0	11	0	78	11	21
2019	Age - 60 years and over	25	61	11	3	0	0	86	3	17
2018	Age - 30 - 34 years	45	55	0	0	0	0	100	0	17
2018	Age - 35 - 39 years	46	35	8	9	2	0	81	11	27
2018	Age - 40 - 44 years	19	54	15	9	3	0	73	12	33
2018	Age - 45 - 49 years	28	51	5	12	5	0	78	17	34
2018	Age - 50 - 54 years	33	47	6	11	3	0	80	14	31
2018	Age - 55 - 59 years	27	63	10	0	0	0	90	0	27
2018	Age - 60 years and over	42	33	7	15	3	0	75	18	15
2017	Age - 30 - 34 years	58	30	5	4	4	0	88	8	26
2017	Age - 35 - 39 years	27	57	7	9	0	0	84	9	32
2017	Age - 40 - 44 years	40	42	7	11	0	0	82	11	43
2017	Age - 45 - 49 years	37	46	13	5	0	0	83	5	41
2017	Age - 50 - 54 years	23	45	20	7	4	0	68	12	43
2017	Age - 55 - 59 years	33	50	3	7	6	0	83	13	33
2017	Age - 60 years and over	31	54	15	0	0	0	85	0	13

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Age - 35 - 39 years	43	30	17	3	7	0	73	10	22
2019	Age - 40 - 44 years	21	58	5	14	1	0	79	16	38
2019	Age - 45 - 49 years	41	44	10	5	0	0	85	5	32
2019	Age - 50 - 54 years	25	21	24	19	11	0	47	30	26
2019	Age - 55 - 59 years	49	40	0	8	4	0	89	11	20
2019	Age - 60 years and over	48	20	32	0	0	0	68	0	17
2018	Age - 30 - 34 years	34	37	25	4	0	0	71	4	17
2018	Age - 35 - 39 years	57	43	0	0	0	0	100	0	27
2018	Age - 40 - 44 years	36	48	6	11	0	0	83	11	33
2018	Age - 45 - 49 years	31	47	8	14	0	0	78	14	34
2018	Age - 50 - 54 years	20	56	16	3	3	1	77	6	31
2018	Age - 55 - 59 years	35	55	10	0	0	0	90	0	27
2018	Age - 60 years and over	48	41	11	0	0	0	89	0	14
2017	Age - 30 - 34 years	65	20	4	7	4	0	85	11	26
2017	Age - 35 - 39 years	18	66	12	4	0	0	84	4	32
2017	Age - 40 - 44 years	40	44	9	5	2	0	84	7	43
2017	Age - 45 - 49 years	34	54	8	5	0	0	88	5	41
2017	Age - 50 - 54 years	16	64	11	7	2	0	79	9	43
2017	Age - 55 - 59 years	42	42	13	0	3	0	84	3	33
2017	Age - 60 years and over	38	46	16	0	0	0	84	0	13

Question 23. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Age - 35 - 39 years	30	29	31	10	0	0	0	59	10	22
2019	Age - 40 - 44 years	20	55	20	5	0	0	0	75	5	38
2019	Age - 45 - 49 years	25	44	15	16	0	0	0	69	16	32
2019	Age - 50 - 54 years	23	49	10	9	9	0	0	72	18	26
2019	Age - 55 - 59 years	39	45	6	0	7	0	2	86	8	21
2019	Age - 60 years and over	27	47	15	3	8	0	0	73	11	17
2018	Age - 30 - 34 years	27	66	4	3	0	0	0	93	3	17
2018	Age - 35 - 39 years	38	52	2	7	0	0	0	91	7	27
2018	Age - 40 - 44 years	41	33	17	9	0	0	0	74	9	33
2018	Age - 45 - 49 years	24	56	11	7	0	2	0	81	8	34
2018	Age - 50 - 54 years	33	48	15	0	5	0	0	80	5	31
2018	Age - 55 - 59 years	35	49	5	8	3	0	0	84	11	28
2018	Age - 60 years and over	39	45	13	0	0	0	3	87	0	15

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Age - 35 - 39 years	40	32	7	10	3	7	78	14	22
2019	Age - 40 - 44 years	52	36	9	0	0	4	91	0	38
2019	Age - 45 - 49 years	55	29	6	10	0	0	84	10	32
2019	Age - 50 - 54 years	17	49	14	2	18	0	66	20	26
2019	Age - 55 - 59 years	43	19	15	14	7	2	63	22	21
2019	Age - 60 years and over	27	44	8	0	8	13	81	10	17

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Age - 35 - 39 years	22	38	11	19	11	0	0	60	29	22
2019	Age - 40 - 44 years	38	24	25	13	0	0	0	62	13	38
2019	Age - 45 - 49 years	48	27	7	17	0	0	0	75	17	32
2019	Age - 50 - 54 years	27	35	8	19	11	0	0	62	30	26
2019	Age - 55 - 59 years	36	30	5	19	11	0	0	66	30	21
2019	Age - 60 years and over	16	38	32	5	8	0	0	54	14	17
2018	Age - 30 - 34 years	42	29	14	7	7	0	0	71	15	17
2018	Age - 35 - 39 years	37	50	11	2	0	0	0	87	2	27
2018	Age - 40 - 44 years	35	29	18	12	6	0	0	64	18	34
2018	Age - 45 - 49 years	39	29	14	13	2	2	2	70	15	34
2018	Age - 50 - 54 years	28	43	9	7	12	0	0	71	19	31
2018	Age - 55 - 59 years	28	41	18	13	0	0	0	69	13	28
2018	Age - 60 years and over	12	55	15	3	15	0	0	68	18	15
2017	Age - 30 - 34 years	28	42	19	8	0	4	0	72	9	26
2017	Age - 35 - 39 years	24	54	12	3	7	0	0	78	10	32
2017	Age - 40 - 44 years	24	45	16	9	7	0	0	68	15	43
2017	Age - 45 - 49 years	31	36	19	12	2	0	0	67	14	41
2017	Age - 50 - 54 years	16	38	17	21	7	0	0	55	28	43
2017	Age - 55 - 59 years	26	48	10	9	6	0	0	74	15	33
2017	Age - 60 years and over	40	38	0	6	16	0	0	78	22	13

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Age - 35 - 39 years	46	24	13	9	7	0	70	17	22
2019	Age - 40 - 44 years	38	30	23	7	2	0	68	9	38
2019	Age - 45 - 49 years	41	24	21	7	8	0	64	15	32
2019	Age - 50 - 54 years	21	43	6	17	13	0	64	30	26
2019	Age - 55 - 59 years	45	40	5	0	11	0	84	11	21
2019	Age - 60 years and over	29	44	18	0	8	0	73	8	17
2018	Age - 30 - 34 years	41	37	18	4	0	0	78	4	17
2018	Age - 35 - 39 years	68	21	10	2	0	0	88	2	27
2018	Age - 40 - 44 years	46	44	2	2	7	0	89	9	34
2018	Age - 45 - 49 years	54	29	6	9	0	2	84	9	34
2018	Age - 50 - 54 years	48	29	13	1	7	0	78	9	31
2018	Age - 55 - 59 years	28	46	18	8	0	0	74	8	28
2018	Age - 60 years and over	29	27	26	18	0	0	56	18	15
2017	Age - 30 - 34 years	54	27	11	0	0	7	88	0	26
2017	Age - 35 - 39 years	38	41	12	7	3	0	78	10	32
2017	Age - 40 - 44 years	23	59	13	5	0	0	82	5	43
2017	Age - 45 - 49 years	35	36	25	5	0	0	71	5	41
2017	Age - 50 - 54 years	23	41	20	7	7	2	65	14	43
2017	Age - 55 - 59 years	31	47	10	3	7	3	80	10	32
2017	Age - 60 years and over	40	38	13	9	0	0	78	9	13

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Age - 35 - 39 years	35	31	7	26	0	0	66	26	21
2019	Age - 40 - 44 years	34	38	14	9	6	0	72	14	38
2019	Age - 45 - 49 years	38	36	8	18	0	0	74	18	32
2019	Age - 50 - 54 years	19	39	12	8	22	0	58	30	26
2019	Age - 55 - 59 years	43	31	12	2	11	0	75	14	20
2019	Age - 60 years and over	29	46	16	0	8	0	75	8	17
2018	Age - 30 - 34 years	45	25	18	8	3	0	71	11	17
2018	Age - 35 - 39 years	44	26	12	18	0	0	70	18	27
2018	Age - 40 - 44 years	31	40	14	9	6	0	71	15	34
2018	Age - 45 - 49 years	37	34	14	13	0	2	73	14	34
2018	Age - 50 - 54 years	35	36	12	11	7	0	70	18	31
2018	Age - 55 - 59 years	30	49	8	13	0	0	79	13	28
2018	Age - 60 years and over	29	30	26	15	0	0	59	15	15
2017	Age - 30 - 34 years	54	26	8	8	0	4	84	8	26
2017	Age - 35 - 39 years	32	47	9	12	0	0	79	12	32
2017	Age - 40 - 44 years	16	61	18	4	0	0	77	4	43
2017	Age - 45 - 49 years	35	41	14	7	3	0	76	10	41
2017	Age - 50 - 54 years	23	41	14	14	9	0	64	23	43
2017	Age - 55 - 59 years	23	52	3	16	6	0	75	22	33
2017	Age - 60 years and over	40	30	15	7	9	0	69	16	13

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Age - 35 - 39 years	93	7	0	0	0	0	100	0	21
2019	Age - 40 - 44 years	80	10	8	0	2	0	90	2	38
2019	Age - 45 - 49 years	88	12	0	0	0	0	100	0	31
2019	Age - 50 - 54 years	52	22	8	0	18	0	74	18	26
2019	Age - 55 - 59 years	65	27	7	0	0	0	93	0	21
2019	Age - 60 years and over	78	22	0	0	0	0	100	0	17
2017	Age - 30 - 34 years	93	4	0	0	4	0	96	4	26
2017	Age - 35 - 39 years	63	28	6	3	0	0	91	3	32
2017	Age - 40 - 44 years	67	31	0	2	0	0	98	2	43
2017	Age - 45 - 49 years	66	24	2	5	0	2	93	5	41
2017	Age - 50 - 54 years	70	23	2	2	2	0	93	4	43
2017	Age - 55 - 59 years	78	18	3	0	0	0	97	0	33
2017	Age - 60 years and over	85	15	0	0	0	0	100	0	13

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Age - 35 - 39 years	47	23	0	19	11	0	0	70	30	22
2019	Age - 40 - 44 years	47	37	8	5	4	0	0	84	9	38
2019	Age - 45 - 49 years	62	18	9	2	9	0	0	80	11	31
2019	Age - 50 - 54 years	35	46	0	0	9	0	10	90	10	26
2019	Age - 55 - 59 years	47	31	5	10	7	0	0	78	17	21
2019	Age - 60 years and over	45	33	14	0	8	0	0	78	8	17
2017	Age - 30 - 34 years	65	16	4	4	4	5	4	88	8	26
2017	Age - 35 - 39 years	27	42	27	0	0	0	4	72	0	32
2017	Age - 40 - 44 years	27	47	4	17	0	5	0	78	17	43
2017	Age - 45 - 49 years	48	27	14	2	6	2	0	77	8	41
2017	Age - 50 - 54 years	28	52	10	2	2	3	3	85	5	43
2017	Age - 55 - 59 years	36	28	23	10	3	0	0	64	12	32
2017	Age - 60 years and over	40	29	16	0	9	0	7	74	9	13

Question 30. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Age - 35 - 39 years	60	9	11	9	11	0	69	20	22
2019	Age - 40 - 44 years	61	24	7	6	0	2	86	6	38
2019	Age - 45 - 49 years	65	25	0	2	8	0	91	9	32
2019	Age - 50 - 54 years	32	34	23	2	9	0	66	11	26
2019	Age - 55 - 59 years	55	22	15	0	7	0	78	7	21
2019	Age - 60 years and over	60	27	5	8	0	0	86	8	17
2018	Age - 30 - 34 years	67	26	7	0	0	0	93	0	17
2018	Age - 35 - 39 years	63	26	2	9	0	0	89	9	27
2018	Age - 40 - 44 years	56	27	2	9	6	0	84	15	34
2018	Age - 45 - 49 years	60	31	3	6	0	0	91	6	34
2018	Age - 50 - 54 years	59	28	5	1	7	0	86	9	31
2018	Age - 55 - 59 years	46	38	15	2	0	0	84	2	28
2018	Age - 60 years and over	29	39	32	0	0	0	68	0	15
2017	Age - 30 - 34 years	73	15	8	4	0	0	88	4	26
2017	Age - 35 - 39 years	43	38	6	3	10	0	81	13	32
2017	Age - 40 - 44 years	45	39	9	7	0	0	84	7	43
2017	Age - 45 - 49 years	47	45	5	3	0	0	93	3	41
2017	Age - 50 - 54 years	35	48	9	5	4	0	82	9	43
2017	Age - 55 - 59 years	50	34	10	0	7	0	84	7	32
2017	Age - 60 years and over	47	29	17	7	0	0	76	7	13

Question 31. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Age - 35 - 39 years	33	32	11	9	14	0	66	23	22
2019	Age - 40 - 44 years	40	35	8	14	4	0	75	17	37
2019	Age - 45 - 49 years	39	35	9	17	0	0	74	17	32
2019	Age - 50 - 54 years	21	33	20	4	22	0	54	26	26
2019	Age - 55 - 59 years	47	21	2	18	11	0	68	29	20
2019	Age - 60 years and over	53	20	15	11	0	0	73	11	17
2018	Age - 30 - 34 years	49	33	7	8	3	0	82	11	17
2018	Age - 35 - 39 years	52	33	4	6	0	6	90	6	27
2018	Age - 40 - 44 years	43	31	8	2	16	0	74	18	34
2018	Age - 45 - 49 years	45	37	3	13	2	0	82	15	34
2018	Age - 50 - 54 years	39	31	14	7	9	0	70	16	31
2018	Age - 55 - 59 years	31	38	18	13	0	0	70	13	28
2018	Age - 60 years and over	29	25	29	15	3	0	53	18	15
2017	Age - 30 - 34 years	62	22	8	8	0	0	84	8	26
2017	Age - 35 - 39 years	41	34	9	9	7	0	75	16	32
2017	Age - 40 - 44 years	35	43	16	2	5	0	78	7	43
2017	Age - 45 - 49 years	37	43	10	7	3	0	80	10	41
2017	Age - 50 - 54 years	19	48	18	7	7	0	68	14	43
2017	Age - 55 - 59 years	39	44	7	0	9	0	84	9	33
2017	Age - 60 years and over	40	38	6	9	7	0	78	16	13

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Age - 40 - 44 years	0	5	25	70	0	0	0	5	70	11

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Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Age - 35 - 39 years	11	30	36	16	7	0	41	23	22
2019	Age - 40 - 44 years	8	13	30	18	24	6	22	45	38
2019	Age - 45 - 49 years	20	24	11	31	10	4	46	43	32
2019	Age - 50 - 54 years	9	26	16	26	22	0	35	48	26
2019	Age - 55 - 59 years	7	21	19	23	30	0	28	53	21
2019	Age - 60 years and over	24	14	34	22	7	0	38	29	17
2018	Age - 30 - 34 years	15	14	26	38	0	8	31	41	17
2018	Age - 35 - 39 years	11	43	21	25	0	0	54	25	26
2018	Age - 40 - 44 years	14	35	20	14	0	17	59	17	33
2018	Age - 45 - 49 years	25	30	22	15	2	6	59	18	34
2018	Age - 50 - 54 years	25	23	18	25	8	1	49	33	30
2018	Age - 55 - 59 years	13	29	26	5	10	18	50	18	28
2018	Age - 60 years and over	19	6	57	15	0	3	26	15	15
2017	Age - 30 - 34 years	28	34	16	4	4	15	73	9	26
2017	Age - 35 - 39 years	3	31	39	18	3	6	36	23	32
2017	Age - 40 - 44 years	16	42	14	16	4	8	63	22	43
2017	Age - 45 - 49 years	18	28	40	7	5	2	47	12	41
2017	Age - 50 - 54 years	7	37	27	12	13	5	46	26	43
2017	Age - 55 - 59 years	16	24	30	23	3	3	42	27	33
2017	Age - 60 years and over	16	24	30	15	9	7	43	25	13

Question 35. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Age - 35 - 39 years	11	0	40	31	19	0	11	50	22
2019	Age - 40 - 44 years	6	13	9	29	41	1	20	71	38
2019	Age - 45 - 49 years	10	32	4	32	22	0	42	54	32
2019	Age - 50 - 54 years	8	6	25	38	24	0	14	62	26
2019	Age - 55 - 59 years	7	22	2	22	46	0	30	68	21
2019	Age - 60 years and over	8	18	24	35	15	0	27	50	17
2018	Age - 30 - 34 years	7	18	7	34	33	0	26	67	17
2018	Age - 35 - 39 years	4	24	40	25	8	0	28	32	26
2018	Age - 40 - 44 years	14	17	27	20	10	12	35	34	33
2018	Age - 45 - 49 years	22	25	15	32	6	0	46	38	34
2018	Age - 50 - 54 years	15	25	27	24	9	0	40	33	30
2018	Age - 55 - 59 years	16	34	13	15	23	0	50	38	28
2018	Age - 60 years and over	9	16	63	12	0	0	25	12	15
2017	Age - 30 - 34 years	19	31	12	19	11	7	54	33	26
2017	Age - 35 - 39 years	6	30	29	13	15	7	39	30	32
2017	Age - 40 - 44 years	9	36	18	30	7	0	45	37	43
2017	Age - 45 - 49 years	12	22	41	17	7	0	34	24	41
2017	Age - 50 - 54 years	7	33	31	17	13	0	39	29	43
2017	Age - 55 - 59 years	3	42	25	21	9	0	45	31	33
2017	Age - 60 years and over	16	35	33	9	9	0	50	17	13

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Age - 35 - 39 years	11	0	31	31	23	3	11	56	22
2019	Age - 40 - 44 years	6	3	10	31	42	7	10	80	37
2019	Age - 45 - 49 years	2	18	27	32	21	0	20	53	32
2019	Age - 50 - 54 years	5	9	17	32	38	0	14	70	26
2019	Age - 55 - 59 years	5	25	5	9	56	0	30	65	20
2019	Age - 60 years and over	0	11	37	32	20	0	11	52	17
2018	Age - 30 - 34 years	7	8	22	23	41	0	15	63	17
2018	Age - 35 - 39 years	4	17	26	49	4	0	21	53	25
2018	Age - 40 - 44 years	2	25	23	25	15	11	30	44	32
2018	Age - 45 - 49 years	2	18	31	42	6	2	20	48	34
2018	Age - 50 - 54 years	14	19	28	26	14	0	33	40	30
2018	Age - 55 - 59 years	7	27	21	26	18	0	35	44	28
2018	Age - 60 years and over	9	25	45	10	0	12	38	11	15
2017	Age - 30 - 34 years	16	27	20	15	11	11	48	29	26
2017	Age - 35 - 39 years	3	30	31	19	9	7	36	30	32
2017	Age - 40 - 44 years	7	25	19	39	9	0	33	48	43
2017	Age - 45 - 49 years	7	25	37	24	7	0	32	31	41
2017	Age - 50 - 54 years	2	11	44	30	11	2	13	42	43
2017	Age - 55 - 59 years	3	32	26	31	6	3	35	38	33
2017	Age - 60 years and over	16	16	53	0	9	7	33	9	13

Question 37. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Age - 35 - 39 years	0	14	28	25	29	3	15	56	22
2019	Age - 40 - 44 years	0	7	11	55	26	0	7	81	38
2019	Age - 45 - 49 years	2	16	19	41	21	0	18	62	32
2019	Age - 50 - 54 years	6	8	7	44	36	0	13	80	26
2019	Age - 55 - 59 years	12	14	6	32	36	0	26	68	21
2019	Age - 60 years and over	8	0	34	37	20	0	8	58	17
2018	Age - 30 - 34 years	4	31	7	20	38	0	35	58	16
2018	Age - 35 - 39 years	0	15	31	41	13	0	15	54	26
2018	Age - 40 - 44 years	3	23	18	33	23	0	26	56	33
2018	Age - 45 - 49 years	8	18	17	42	15	0	26	57	34
2018	Age - 50 - 54 years	1	34	18	27	19	0	36	46	30
2018	Age - 55 - 59 years	4	32	18	33	13	0	36	46	28
2018	Age - 60 years and over	9	27	34	18	0	12	42	20	15
2017	Age - 30 - 34 years	23	31	24	19	4	0	54	22	26
2017	Age - 35 - 39 years	0	40	32	16	12	0	40	28	32
2017	Age - 40 - 44 years	5	33	18	32	9	2	39	43	43
2017	Age - 45 - 49 years	10	24	28	31	7	0	34	38	41
2017	Age - 50 - 54 years	0	36	32	17	15	0	36	32	43
2017	Age - 55 - 59 years	0	29	30	17	21	3	30	39	33
2017	Age - 60 years and over	16	24	29	23	9	0	40	31	13

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Age - 35 - 39 years	45	30	3	18	0	3	0	78	19	22
2019	Age - 40 - 44 years	76	13	12	0	0	0	0	88	0	38
2019	Age - 45 - 49 years	78	10	2	2	8	0	0	88	10	32
2019	Age - 50 - 54 years	61	24	6	0	9	0	0	85	9	26
2019	Age - 55 - 59 years	49	30	14	0	0	0	7	85	0	21
2019	Age - 60 years and over	62	35	0	0	0	0	3	100	0	17

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My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Age - 35 - 39 years	3	23	17	42	15	0	26	57	22
2019	Age - 40 - 44 years	2	39	36	16	7	0	41	23	38
2019	Age - 45 - 49 years	5	22	36	26	12	0	27	38	32
2019	Age - 50 - 54 years	13	11	36	15	25	0	24	40	26
2019	Age - 55 - 59 years	16	31	12	21	20	0	47	41	21
2019	Age - 60 years and over	8	58	22	8	4	0	66	12	17
2018	Age - 30 - 34 years	15	18	48	18	0	0	33	18	17
2018	Age - 35 - 39 years	17	44	24	13	2	0	61	15	27
2018	Age - 40 - 44 years	17	52	9	20	2	0	69	22	33
2018	Age - 45 - 49 years	20	35	28	15	2	0	55	17	34
2018	Age - 50 - 54 years	17	39	28	14	2	0	56	16	31
2018	Age - 55 - 59 years	11	68	12	9	0	0	79	9	28
2018	Age - 60 years and over	17	61	10	0	0	12	88	0	14
2017	Age - 30 - 34 years	31	43	19	7	0	0	73	7	26
2017	Age - 35 - 39 years	19	40	23	16	3	0	59	19	32
2017	Age - 40 - 44 years	12	51	14	19	4	0	63	23	43
2017	Age - 45 - 49 years	25	47	14	12	2	0	72	14	41
2017	Age - 50 - 54 years	2	47	35	11	4	0	49	16	43
2017	Age - 55 - 59 years	15	50	10	22	3	0	65	25	33
2017	Age - 60 years and over	31	31	22	9	0	7	67	9	13

Question 40. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Age - 35 - 39 years	3	13	15	40	28	17	69	22
2019	Age - 40 - 44 years	7	6	25	34	28	13	62	37
2019	Age - 45 - 49 years	0	11	15	57	17	11	74	32
2019	Age - 50 - 54 years	12	0	8	39	42	12	81	26
2019	Age - 55 - 59 years	14	12	25	27	22	26	49	21
2019	Age - 60 years and over	0	11	42	29	18	11	47	17

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Age - 35 - 39 years	11	48	14	16	11	0	0	59	27	22
2019	Age - 40 - 44 years	17	25	31	18	10	0	0	42	28	38
2019	Age - 45 - 49 years	15	55	16	7	8	0	0	70	14	32
2019	Age - 50 - 54 years	20	36	13	10	22	0	0	56	32	26
2019	Age - 55 - 59 years	22	40	15	10	13	0	0	62	23	21
2019	Age - 60 years and over	5	56	18	20	0	0	0	61	20	17
2018	Age - 30 - 34 years	15	33	7	26	4	3	12	56	35	17
2018	Age - 35 - 39 years	29	32	30	10	0	0	0	61	10	27
2018	Age - 40 - 44 years	29	33	2	18	2	11	6	74	24	34
2018	Age - 45 - 49 years	21	53	11	13	2	0	0	74	14	33
2018	Age - 50 - 54 years	22	47	6	23	2	0	0	69	25	30
2018	Age - 55 - 59 years	29	53	8	2	0	7	2	89	2	28
2018	Age - 60 years and over	16	59	3	10	0	12	0	85	11	15
2017	Age - 30 - 34 years	41	28	16	11	0	4	0	71	12	26
2017	Age - 35 - 39 years	16	59	7	12	6	0	0	75	18	32
2017	Age - 40 - 44 years	21	44	14	10	4	7	0	69	15	43
2017	Age - 45 - 49 years	22	47	12	12	5	2	0	71	17	41
2017	Age - 50 - 54 years	13	47	7	21	9	0	3	61	31	43
2017	Age - 55 - 59 years	11	56	15	13	3	3	0	69	16	33
2017	Age - 60 years and over	9	45	17	13	9	7	0	58	24	13

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Age - 35 - 39 years	3	35	28	23	11	0	39	33	22
2019	Age - 40 - 44 years	11	30	23	30	4	1	42	34	38
2019	Age - 45 - 49 years	27	35	23	13	2	0	62	15	32
2019	Age - 50 - 54 years	13	38	20	16	13	0	51	29	26
2019	Age - 55 - 59 years	2	33	44	15	6	0	35	21	21
2019	Age - 60 years and over	24	43	27	4	3	0	67	7	17
2018	Age - 30 - 34 years	26	37	15	18	4	0	62	22	17
2018	Age - 35 - 39 years	26	46	24	4	0	0	72	4	27
2018	Age - 40 - 44 years	28	39	20	14	0	0	67	14	34
2018	Age - 45 - 49 years	36	35	14	14	0	0	72	14	34
2018	Age - 50 - 54 years	22	55	14	7	2	0	77	9	31
2018	Age - 55 - 59 years	18	60	20	0	2	0	78	2	28
2018	Age - 60 years and over	16	48	24	0	0	12	73	0	15

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Age - 35 - 39 years	3	12	25	35	11	15	0	18	53	22
2019	Age - 40 - 44 years	17	14	29	29	7	1	1	32	38	38
2019	Age - 45 - 49 years	15	15	23	30	5	11	0	34	40	31
2019	Age - 50 - 54 years	11	30	17	12	28	2	0	42	41	26
2019	Age - 55 - 59 years	6	19	37	20	16	0	2	25	36	21
2019	Age - 60 years and over	8	14	55	18	3	0	3	23	21	17
2018	Age - 30 - 34 years	11	52	3	0	11	19	3	81	14	17
2018	Age - 35 - 39 years	2	33	30	30	6	0	0	35	35	27
2018	Age - 40 - 44 years	3	32	32	12	6	7	7	41	21	34
2018	Age - 45 - 49 years	9	20	21	26	13	11	0	33	44	34
2018	Age - 50 - 54 years	8	46	14	16	7	3	6	59	26	31
2018	Age - 55 - 59 years	8	40	17	5	0	26	4	68	7	27
2018	Age - 60 years and over	0	22	41	22	0	15	0	26	25	15
2017	Age - 30 - 34 years	31	20	15	7	7	19	0	63	18	26
2017	Age - 35 - 39 years	6	30	25	19	3	17	0	44	26	32
2017	Age - 40 - 44 years	17	35	18	14	9	4	2	56	25	43
2017	Age - 45 - 49 years	13	19	24	34	7	0	2	33	42	41
2017	Age - 50 - 54 years	4	38	23	19	8	7	0	45	30	43
2017	Age - 55 - 59 years	9	35	20	12	10	12	3	51	26	32
2017	Age - 60 years and over	9	30	31	15	9	7	0	41	25	13

Question 44. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Age - 35 - 39 years	3	0	38	31	20	7	0	4	55	22
2019	Age - 40 - 44 years	6	10	26	31	26	1	0	16	57	38
2019	Age - 45 - 49 years	2	10	32	30	26	0	0	12	56	32
2019	Age - 50 - 54 years	3	13	13	40	32	0	0	15	72	26
2019	Age - 55 - 59 years	2	16	5	44	33	0	0	18	77	21
2019	Age - 60 years and over	3	13	67	7	11	0	0	15	18	17
2018	Age - 30 - 34 years	23	26	14	14	7	15	0	58	25	17
2018	Age - 35 - 39 years	7	29	22	19	23	0	0	37	42	27
2018	Age - 40 - 44 years	12	16	35	23	14	0	0	28	37	34
2018	Age - 45 - 49 years	8	21	26	33	11	2	0	30	44	34
2018	Age - 50 - 54 years	9	18	26	34	13	0	0	27	47	31
2018	Age - 55 - 59 years	5	36	27	32	0	0	0	41	32	27
2018	Age - 60 years and over	16	15	33	10	15	12	0	35	28	15
2017	Age - 30 - 34 years	16	23	28	19	4	11	0	44	25	26
2017	Age - 35 - 39 years	6	37	16	28	9	3	0	44	39	32
2017	Age - 40 - 44 years	16	30	16	22	13	2	0	47	36	43
2017	Age - 45 - 49 years	5	31	18	31	11	2	2	37	45	41
2017	Age - 50 - 54 years	0	38	29	19	14	0	0	38	33	43
2017	Age - 55 - 59 years	3	31	42	17	3	3	0	35	21	33
2017	Age - 60 years and over	17	43	24	9	0	7	0	65	9	13

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Age - 35 - 39 years	0	17	13	25	35	11	0	19	67	22
2019	Age - 40 - 44 years	7	26	7	20	39	0	0	34	60	38
2019	Age - 45 - 49 years	2	16	31	15	36	0	0	18	51	32
2019	Age - 50 - 54 years	3	21	17	23	37	0	0	24	59	26
2019	Age - 55 - 59 years	5	5	23	16	49	0	2	10	67	21
2019	Age - 60 years and over	0	5	61	11	11	0	11	6	25	17
2018	Age - 30 - 34 years	19	14	26	15	11	15	0	39	30	17
2018	Age - 35 - 39 years	0	20	19	26	35	0	0	20	61	27
2018	Age - 40 - 44 years	21	20	8	24	27	0	0	41	52	34
2018	Age - 45 - 49 years	2	23	20	28	22	2	5	26	53	34
2018	Age - 50 - 54 years	5	18	9	33	28	0	6	25	65	30
2018	Age - 55 - 59 years	4	33	23	21	8	6	5	41	33	27
2018	Age - 60 years and over	9	24	22	13	15	3	15	41	33	15
2017	Age - 30 - 34 years	16	31	15	16	7	15	0	55	27	26
2017	Age - 35 - 39 years	7	21	29	16	25	3	0	28	42	32
2017	Age - 40 - 44 years	12	19	23	26	20	0	0	31	47	43
2017	Age - 45 - 49 years	5	30	25	24	12	0	5	36	37	41
2017	Age - 50 - 54 years	0	30	25	24	21	0	0	30	45	43
2017	Age - 55 - 59 years	5	27	21	20	21	3	3	34	44	33
2017	Age - 60 years and over	9	38	16	15	0	0	23	61	19	13

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Age - 35 - 39 years	30	30	30	3	0	0	7	64	4	22
2019	Age - 40 - 44 years	41	27	19	4	0	0	10	75	4	38
2019	Age - 45 - 49 years	65	23	3	0	0	2	7	96	0	32
2019	Age - 50 - 54 years	38	20	18	0	24	0	0	58	24	26
2019	Age - 55 - 59 years	42	21	8	0	2	0	26	85	3	21
2019	Age - 60 years and over	65	8	21	0	3	0	3	76	3	17

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Age - 35 - 39 years	65	11	10	2	6	0	7	81	9	22
2019	Age - 40 - 44 years	58	11	3	0	6	0	23	88	8	38
2019	Age - 45 - 49 years	59	23	9	0	0	0	8	90	0	32
2019	Age - 50 - 54 years	70	8	6	2	9	0	6	82	12	26
2019	Age - 55 - 59 years	48	10	4	0	0	2	36	94	0	21
2019	Age - 60 years and over	35	18	17	0	0	0	31	76	0	17

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Age - 35 - 39 years	31	18	25	15	3	0	7	53	20	22
2019	Age - 40 - 44 years	35	20	18	4	17	0	6	58	23	38
2019	Age - 45 - 49 years	22	31	13	21	9	2	2	54	32	32
2019	Age - 50 - 54 years	31	13	19	8	18	11	0	50	29	26
2019	Age - 55 - 59 years	21	23	12	14	4	0	26	60	24	21
2019	Age - 60 years and over	14	39	23	5	0	0	18	65	7	17

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Age - 35 - 39 years	31	21	12	27	3	0	7	55	32	22
2019	Age - 40 - 44 years	32	22	16	8	14	2	6	58	24	38
2019	Age - 45 - 49 years	17	36	11	20	15	0	2	54	35	32
2019	Age - 50 - 54 years	31	13	11	17	18	11	0	49	39	26
2019	Age - 55 - 59 years	21	16	12	16	6	0	29	52	31	21
2019	Age - 60 years and over	8	42	18	5	0	0	27	69	7	17

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Age - 35 - 39 years	36	29	15	8	6	3	3	69	15	22
2019	Age - 40 - 44 years	36	17	3	16	15	0	13	60	36	38
2019	Age - 45 - 49 years	59	2	7	5	21	0	5	64	28	32
2019	Age - 50 - 54 years	46	13	24	0	11	6	0	63	12	26
2019	Age - 55 - 59 years	32	23	0	5	8	0	31	81	19	21
2019	Age - 60 years and over	16	27	21	3	0	0	33	64	4	17

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Age - 35 - 39 years	79	11	0	0	0	0	10	100	0	22
2019	Age - 40 - 44 years	63	23	1	1	2	2	8	95	3	38
2019	Age - 45 - 49 years	78	5	8	3	0	3	4	89	3	31
2019	Age - 50 - 54 years	67	18	3	0	9	4	0	88	9	26
2019	Age - 55 - 59 years	44	18	0	0	6	0	32	91	9	20
2019	Age - 60 years and over	46	5	21	0	0	4	24	71	0	17

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Age - 35 - 39 years	67	9	7	10	0	0	7	82	10	22
2019	Age - 40 - 44 years	59	9	2	2	3	14	12	91	7	38
2019	Age - 45 - 49 years	73	11	3	8	0	2	3	88	8	32
2019	Age - 50 - 54 years	54	17	0	9	0	20	0	89	11	26
2019	Age - 55 - 59 years	53	2	2	7	4	0	31	81	16	21
2019	Age - 60 years and over	55	27	3	0	0	4	11	97	0	16

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Age - 35 - 39 years	75	3	15	0	0	7	84	0	22
2019	Age - 40 - 44 years	67	13	0	2	2	16	98	2	38
2019	Age - 45 - 49 years	84	11	0	0	0	5	100	0	32
2019	Age - 50 - 54 years	78	3	6	0	2	11	93	0	26
2019	Age - 55 - 59 years	56	20	0	0	0	24	100	0	19
2019	Age - 60 years and over	75	3	3	0	0	19	97	0	17

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Age - 35 - 39 years	3	24	48	14	7	3	0	29	22	22
2019	Age - 40 - 44 years	27	22	16	22	8	6	0	51	32	37
2019	Age - 45 - 49 years	2	44	17	17	11	9	0	51	31	32
2019	Age - 50 - 54 years	8	23	31	20	18	0	0	31	38	26
2019	Age - 55 - 59 years	7	46	6	30	11	0	0	53	41	21
2019	Age - 60 years and over	19	27	34	18	0	0	3	47	18	17
2018	Age - 30 - 34 years	23	40	7	30	0	0	0	63	30	17
2018	Age - 35 - 39 years	13	27	35	16	7	2	0	41	23	27
2018	Age - 40 - 44 years	12	43	32	3	3	6	0	59	7	34
2018	Age - 45 - 49 years	6	38	24	29	2	2	0	45	31	34
2018	Age - 50 - 54 years	19	32	31	15	3	0	0	51	18	31
2018	Age - 55 - 59 years	18	36	28	3	0	14	0	63	4	28
2018	Age - 60 years and over	9	19	45	3	0	23	0	37	4	15
2017	Age - 30 - 34 years	11	48	19	15	0	8	0	64	16	26
2017	Age - 35 - 39 years	9	43	22	6	12	7	0	56	20	32
2017	Age - 40 - 44 years	9	51	26	9	2	3	0	62	11	43
2017	Age - 45 - 49 years	17	37	27	12	5	2	0	55	17	41
2017	Age - 50 - 54 years	2	54	30	9	2	0	3	57	12	43
2017	Age - 55 - 59 years	8	52	24	7	6	0	3	62	14	33
2017	Age - 60 years and over	9	53	30	9	0	0	0	62	9	13

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Age - 35 - 39 years	18	50	18	4	8	4	70	12	21
2019	Age - 40 - 44 years	28	43	14	8	7	0	71	15	38
2019	Age - 45 - 49 years	14	59	13	3	8	2	75	11	32
2019	Age - 50 - 54 years	9	26	30	25	9	2	35	35	26
2019	Age - 55 - 59 years	14	70	2	2	11	0	84	13	21
2019	Age - 60 years and over	46	42	12	0	0	0	88	0	17
2018	Age - 30 - 34 years	45	26	12	18	0	0	71	18	17
2018	Age - 35 - 39 years	41	46	4	9	0	0	87	9	27
2018	Age - 40 - 44 years	43	26	28	3	0	0	69	3	33
2018	Age - 45 - 49 years	41	31	20	7	0	0	73	7	34
2018	Age - 50 - 54 years	36	41	16	6	2	0	77	7	31
2018	Age - 55 - 59 years	28	62	5	5	0	0	90	5	28
2018	Age - 60 years and over	19	60	18	0	0	3	82	0	15
2017	Age - 30 - 34 years	61	8	16	15	0	0	69	15	26
2017	Age - 35 - 39 years	28	54	6	12	0	0	82	12	32
2017	Age - 40 - 44 years	24	51	12	14	0	0	74	14	43
2017	Age - 45 - 49 years	32	59	7	2	0	0	90	2	41
2017	Age - 50 - 54 years	20	56	10	8	5	2	77	13	43
2017	Age - 55 - 59 years	23	68	6	3	0	0	91	3	33
2017	Age - 60 years and over	16	67	9	9	0	0	83	9	13

Question 49. My department or agency implements activities and practices that support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Age - 35 - 39 years	28	37	5	9	0	22	82	12	22
2019	Age - 40 - 44 years	33	28	31	6	2	0	61	8	38
2019	Age - 45 - 49 years	40	31	7	15	8	0	70	22	32
2019	Age - 50 - 54 years	17	43	15	15	9	0	60	25	25
2019	Age - 55 - 59 years	13	61	21	5	0	0	74	5	21
2019	Age - 60 years and over	11	80	5	0	4	0	91	4	17
2018	Age - 30 - 34 years	48	22	10	8	0	12	80	9	17
2018	Age - 35 - 39 years	42	54	4	0	0	0	96	0	27
2018	Age - 40 - 44 years	45	37	6	2	6	5	85	8	33
2018	Age - 45 - 49 years	49	43	8	0	0	0	92	0	34
2018	Age - 50 - 54 years	45	34	12	6	2	2	80	8	31
2018	Age - 55 - 59 years	23	72	3	2	0	0	95	2	27
2018	Age - 60 years and over	24	61	15	0	0	0	85	0	15
2017	Age - 30 - 34 years	54	20	11	15	0	0	74	15	26
2017	Age - 35 - 39 years	25	59	10	6	0	0	84	6	32
2017	Age - 40 - 44 years	24	49	9	14	2	3	74	17	43
2017	Age - 45 - 49 years	32	51	12	2	2	0	83	5	41
2017	Age - 50 - 54 years	25	46	18	5	7	0	71	11	43
2017	Age - 55 - 59 years	28	47	22	0	3	0	75	3	33
2017	Age - 60 years and over	24	52	24	0	0	0	76	0	13

Question 50. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Age - 35 - 39 years	17	55	21	0	7	71	7	22
2019	Age - 40 - 44 years	28	67	3	2	0	95	2	38
2019	Age - 45 - 49 years	30	39	11	20	0	70	20	32
2019	Age - 50 - 54 years	13	47	23	8	9	60	17	26
2019	Age - 55 - 59 years	27	47	11	11	4	74	15	21
2019	Age - 60 years and over	35	50	12	3	0	85	3	17
2018	Age - 30 - 34 years	63	25	12	0	0	88	0	17
2018	Age - 35 - 39 years	35	45	19	2	0	79	2	27
2018	Age - 40 - 44 years	35	60	2	3	0	95	3	33
2018	Age - 45 - 49 years	38	55	5	0	2	94	2	34
2018	Age - 50 - 54 years	38	53	7	0	2	91	2	31
2018	Age - 55 - 59 years	30	58	8	4	0	88	4	28
2018	Age - 60 years and over	31	51	18	0	0	82	0	15
2017	Age - 30 - 34 years	63	34	0	4	0	96	4	26
2017	Age - 35 - 39 years	29	53	19	0	0	81	0	32
2017	Age - 40 - 44 years	30	63	2	2	3	93	5	43
2017	Age - 45 - 49 years	32	61	5	3	0	93	3	41
2017	Age - 50 - 54 years	23	66	5	4	2	89	7	43
2017	Age - 55 - 59 years	35	59	0	6	0	94	6	33
2017	Age - 60 years and over	31	52	17	0	0	83	0	13

Question 51. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Age - 35 - 39 years	18	24	32	15	11	0	42	26	22
2019	Age - 40 - 44 years	13	22	33	21	11	0	35	32	38
2019	Age - 45 - 49 years	14	24	30	30	2	0	39	31	32
2019	Age - 50 - 54 years	12	23	34	10	22	0	34	32	26
2019	Age - 55 - 59 years	15	23	12	33	16	0	38	50	20
2019	Age - 60 years and over	8	46	37	9	0	0	54	9	17
2018	Age - 30 - 34 years	32	31	26	4	8	0	62	11	16
2018	Age - 35 - 39 years	41	18	32	7	2	0	59	9	26
2018	Age - 40 - 44 years	17	55	14	12	2	0	72	14	33
2018	Age - 45 - 49 years	16	57	19	7	2	0	72	9	34
2018	Age - 50 - 54 years	20	44	28	6	2	0	64	7	31
2018	Age - 55 - 59 years	19	48	25	7	0	0	68	7	28
2018	Age - 60 years and over	16	51	30	3	0	0	67	3	15
2017	Age - 30 - 34 years	51	31	11	4	4	0	81	7	26
2017	Age - 35 - 39 years	18	50	16	9	6	0	68	15	32
2017	Age - 40 - 44 years	21	53	11	14	0	0	75	14	43
2017	Age - 45 - 49 years	25	40	24	7	5	0	65	12	41
2017	Age - 50 - 54 years	13	37	38	9	2	0	51	11	43
2017	Age - 55 - 59 years	26	50	15	9	0	0	75	9	33
2017	Age - 60 years and over	31	36	26	0	0	7	72	0	13

Question 52. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Age - 35 - 39 years	11	32	35	15	7	0	43	22	22
2019	Age - 40 - 44 years	12	30	22	24	12	0	42	36	38
2019	Age - 45 - 49 years	13	38	23	23	3	0	51	26	32
2019	Age - 50 - 54 years	12	27	26	14	22	0	39	36	26
2019	Age - 55 - 59 years	7	30	28	32	4	0	37	36	21
2019	Age - 60 years and over	11	63	8	9	8	0	74	18	17
2018	Age - 30 - 34 years	30	22	29	15	3	0	52	19	17
2018	Age - 35 - 39 years	18	45	28	9	0	0	63	9	27
2018	Age - 40 - 44 years	14	53	26	6	0	0	68	6	33
2018	Age - 45 - 49 years	20	51	11	18	0	0	71	18	34
2018	Age - 50 - 54 years	20	49	21	7	2	0	70	9	31
2018	Age - 55 - 59 years	22	40	25	7	6	0	61	13	28
2018	Age - 60 years and over	22	45	30	3	0	0	67	3	15
2017	Age - 30 - 34 years	51	34	7	7	0	0	85	7	26
2017	Age - 35 - 39 years	18	53	23	3	3	0	71	6	32
2017	Age - 40 - 44 years	17	60	9	14	0	0	77	14	43
2017	Age - 45 - 49 years	20	47	22	12	0	0	66	12	41
2017	Age - 50 - 54 years	11	45	26	16	2	0	56	18	43
2017	Age - 55 - 59 years	15	54	19	12	0	0	69	12	33
2017	Age - 60 years and over	40	36	17	0	0	7	82	0	13

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Age - 35 - 39 years	33	26	11	27	3	0	0	59	30	22
2019	Age - 40 - 44 years	33	16	14	21	14	2	0	50	36	38
2019	Age - 45 - 49 years	18	30	32	13	2	4	2	51	15	32
2019	Age - 50 - 54 years	15	23	21	23	9	9	0	42	35	26
2019	Age - 55 - 59 years	25	43	2	12	15	2	0	70	28	21
2019	Age - 60 years and over	38	39	24	0	0	0	0	76	0	17
2018	Age - 30 - 34 years	41	27	22	0	7	4	0	70	7	17
2018	Age - 35 - 39 years	31	38	7	0	2	16	6	88	2	27
2018	Age - 40 - 44 years	31	23	20	18	6	2	0	55	25	33
2018	Age - 45 - 49 years	26	53	8	13	0	0	0	80	13	34
2018	Age - 50 - 54 years	32	46	11	2	3	6	1	84	5	31
2018	Age - 55 - 59 years	38	27	29	0	6	0	0	64	6	28
2018	Age - 60 years and over	32	12	26	18	0	12	0	49	21	15
2017	Age - 30 - 34 years	48	34	11	0	4	4	0	85	4	26
2017	Age - 35 - 39 years	34	42	12	6	3	3	0	78	9	32
2017	Age - 40 - 44 years	31	42	14	7	4	2	0	75	12	43
2017	Age - 45 - 49 years	32	23	25	2	5	11	0	63	8	41
2017	Age - 50 - 54 years	14	48	16	12	2	5	2	67	16	43
2017	Age - 55 - 59 years	41	30	13	10	0	6	0	76	10	33
2017	Age - 60 years and over	38	38	17	0	0	7	0	82	0	13

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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2019	Age - 35 - 39 years	15	39	46	22
2019	Age - 40 - 44 years	22	51	28	38
2019	Age - 45 - 49 years	9	42	48	32
2019	Age - 50 - 54 years	2	61	37	26
2019	Age - 55 - 59 years	29	57	14	21
2019	Age - 60 years and over	60	40	0	17
2018	Age - 30 - 34 years	4	47	49	17
2018	Age - 35 - 39 years	15	43	42	27
2018	Age - 40 - 44 years	14	42	44	34
2018	Age - 45 - 49 years	6	62	32	34
2018	Age - 50 - 54 years	9	57	34	31
2018	Age - 55 - 59 years	15	46	39	28
2018	Age - 60 years and over	60	25	15	15
2017	Age - 30 - 34 years	15	58	27	26
2017	Age - 35 - 39 years	15	64	21	32
2017	Age - 40 - 44 years	13	49	37	43
2017	Age - 45 - 49 years	5	71	24	41
2017	Age - 50 - 54 years	5	62	33	42
2017	Age - 55 - 59 years	15	72	12	33
2017	Age - 60 years and over	41	52	7	13

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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Age - 35 - 39 years	21	47	14	7	0	11	76	8	22
2019	Age - 40 - 44 years	27	66	1	3	0	2	96	3	38
2019	Age - 45 - 49 years	24	49	14	13	0	0	73	13	32
2019	Age - 50 - 54 years	24	50	23	0	0	4	76	0	26
2019	Age - 55 - 59 years	34	51	7	2	0	5	90	3	21
2019	Age - 60 years and over	24	46	11	3	3	14	81	6	17

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Age - 35 - 39 years	39	27	15	7	0	0	11	75	8	22
2019	Age - 40 - 44 years	59	34	3	0	0	2	2	97	0	38
2019	Age - 45 - 49 years	45	38	9	8	0	0	0	83	8	32
2019	Age - 50 - 54 years	25	45	15	0	9	0	6	74	10	26
2019	Age - 55 - 59 years	10	61	14	7	4	0	5	74	12	21
2019	Age - 60 years and over	43	32	8	0	0	3	14	90	0	17

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Age - 35 - 39 years	20	80	22
2019	Age - 40 - 44 years	11	89	38
2019	Age - 45 - 49 years	0	100	32
2018	Age - 55 - 59 years	0	100	28
2018	Age - 60 years and over	0	100	15

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Age - 40 - 44 years	23	77	37
2019	Age - 45 - 49 years	14	86	32
2019	Age - 50 - 54 years	17	83	26

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Age - 35 - 39 years	22	9	33	5	11	18	2	39	19	22
2019	Age - 40 - 44 years	6	7	23	9	23	32	0	19	48	38
2019	Age - 45 - 49 years	4	21	31	14	2	11	18	34	22	32
2019	Age - 50 - 54 years	12	6	31	0	21	26	5	25	30	26
2019	Age - 55 - 59 years	2	20	35	2	25	16	0	26	32	21
2019	Age - 60 years and over	8	49	5	7	0	19	11	83	10	17
2018	Age - 30 - 34 years	18	0	3	15	11	44	7	38	55	17
2018	Age - 35 - 39 years	25	33	8	6	10	16	2	72	19	27
2018	Age - 40 - 44 years	0	30	25	6	3	29	7	47	14	34
2018	Age - 45 - 49 years	0	35	26	6	5	25	3	48	15	34
2018	Age - 50 - 54 years	15	19	26	13	3	13	11	45	21	31
2018	Age - 55 - 59 years	14	18	25	14	0	24	5	45	19	28
2018	Age - 60 years and over	9	3	30	3	0	37	17	27	7	15
2017	Age - 30 - 34 years	27	4	8	7	4	50	0	61	22	26
2017	Age - 35 - 39 years	6	19	22	16	0	25	12	40	26	32
2017	Age - 40 - 44 years	0	32	20	12	0	31	5	50	18	43
2017	Age - 45 - 49 years	11	22	22	2	7	26	10	51	15	41
2017	Age - 50 - 54 years	7	18	25	11	14	25	0	33	33	43
2017	Age - 55 - 59 years	9	33	20	15	0	15	9	55	19	33
2017	Age - 60 years and over	16	31	24	0	9	21	0	59	11	13

Question 65. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Age - 35 - 39 years	18	31	17	2	11	20	0	62	16	22
2019	Age - 40 - 44 years	10	25	30	15	8	12	0	40	26	38
2019	Age - 45 - 49 years	21	46	24	5	0	4	0	70	5	32
2019	Age - 50 - 54 years	13	30	26	4	15	9	3	50	21	26
2019	Age - 55 - 59 years	2	11	35	27	2	22	0	17	38	21
2019	Age - 60 years and over	32	42	11	12	0	3	0	76	13	17
2018	Age - 30 - 34 years	15	40	7	15	7	15	0	64	27	17
2018	Age - 35 - 39 years	29	33	17	2	11	7	0	67	14	27
2018	Age - 40 - 44 years	17	34	23	3	0	18	6	66	4	34
2018	Age - 45 - 49 years	22	44	23	2	5	5	0	69	7	34
2018	Age - 50 - 54 years	17	37	29	15	2	2	0	54	17	31
2018	Age - 55 - 59 years	26	49	8	10	2	5	0	79	13	28
2018	Age - 60 years and over	9	45	22	22	0	0	3	56	22	15
2017	Age - 30 - 34 years	34	23	16	4	7	16	0	68	13	26
2017	Age - 35 - 39 years	6	47	16	9	6	13	3	63	18	32
2017	Age - 40 - 44 years	14	44	25	9	0	7	0	63	10	43
2017	Age - 45 - 49 years	18	46	19	0	7	9	0	71	8	41
2017	Age - 50 - 54 years	7	45	21	7	7	15	0	60	16	43
2017	Age - 55 - 59 years	15	43	16	20	0	6	0	62	21	33
2017	Age - 60 years and over	16	47	16	0	9	13	0	72	10	13

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	No (%)	Total responses
2019	Age - 60 years and over	100	17
2018	Age - 55 - 59 years	100	28
2018	Age - 60 years and over	100	14

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Age - 35 - 39 years	25	7	27	2	7	21	9	47	14	22
2019	Age - 40 - 44 years	15	9	31	4	3	34	4	39	11	38
2019	Age - 45 - 49 years	2	19	42	2	0	17	18	33	3	31
2019	Age - 50 - 54 years	13	9	32	9	11	21	5	30	27	26
2019	Age - 55 - 59 years	2	20	26	14	11	27	0	30	34	21
2019	Age - 60 years and over	24	24	22	5	0	13	13	65	6	16
2018	Age - 30 - 34 years	23	0	14	7	0	48	7	51	16	17
2018	Age - 35 - 39 years	28	28	13	0	0	24	8	81	0	27
2018	Age - 40 - 44 years	16	17	22	8	0	32	6	53	12	34
2018	Age - 45 - 49 years	10	34	30	0	0	23	3	59	0	33
2018	Age - 50 - 54 years	12	22	36	0	8	16	6	44	10	30
2018	Age - 55 - 59 years	12	34	10	0	0	39	5	82	0	28
2018	Age - 60 years and over	9	16	21	0	0	28	26	54	0	15
2017	Age - 30 - 34 years	19	7	12	0	7	50	4	58	16	26
2017	Age - 35 - 39 years	0	22	22	6	0	38	12	44	12	32
2017	Age - 40 - 44 years	0	25	27	2	4	38	3	43	11	43
2017	Age - 45 - 49 years	12	21	23	2	2	29	10	55	7	41
2017	Age - 50 - 54 years	12	21	21	7	5	30	5	50	18	43
2017	Age - 55 - 59 years	9	40	16	0	0	23	12	75	0	33
2017	Age - 60 years and over	9	47	23	0	9	13	0	64	10	13

Question 73. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Age - 35 - 39 years	14	33	16	2	7	24	3	64	13	22
2019	Age - 40 - 44 years	17	31	29	0	3	16	4	60	4	38
2019	Age - 45 - 49 years	23	37	23	8	0	8	0	66	9	31
2019	Age - 50 - 54 years	15	29	29	9	11	4	3	47	22	26
2019	Age - 55 - 59 years	2	46	10	25	0	17	0	58	30	21
2019	Age - 60 years and over	32	32	21	12	0	3	0	66	13	17
2018	Age - 30 - 34 years	30	22	22	7	0	19	0	64	9	17
2018	Age - 35 - 39 years	42	39	2	2	0	9	6	95	2	27
2018	Age - 40 - 44 years	28	26	22	5	0	19	0	68	6	34
2018	Age - 45 - 49 years	26	46	20	2	2	5	0	76	3	34
2018	Age - 50 - 54 years	24	52	13	0	7	2	1	79	8	31
2018	Age - 55 - 59 years	24	40	13	5	0	18	0	78	7	28
2018	Age - 60 years and over	9	55	21	0	0	12	3	76	0	15
2017	Age - 30 - 34 years	46	19	8	7	4	15	0	77	13	26
2017	Age - 35 - 39 years	6	53	12	6	0	19	3	76	8	32
2017	Age - 40 - 44 years	10	50	25	4	0	10	0	67	5	43
2017	Age - 45 - 49 years	27	44	17	2	2	7	0	76	5	41
2017	Age - 50 - 54 years	16	38	19	5	7	16	0	64	14	43
2017	Age - 55 - 59 years	27	49	15	0	0	9	0	83	0	33
2017	Age - 60 years and over	16	54	9	0	9	13	0	80	10	13

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Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Age - 35 - 39 years	43	29	11	14	3	0	0	72	18	22
2019	Age - 40 - 44 years	31	41	17	9	1	0	0	73	10	38
2019	Age - 45 - 49 years	28	42	21	10	0	0	0	69	10	32
2019	Age - 50 - 54 years	25	8	35	4	27	2	0	33	31	26
2019	Age - 55 - 59 years	56	20	10	0	4	0	11	85	4	21
2019	Age - 60 years and over	59	16	9	15	0	0	0	75	15	17
2018	Age - 30 - 34 years	45	16	16	19	4	0	0	61	23	15
2018	Age - 35 - 39 years	28	28	24	6	14	0	0	56	20	27
2018	Age - 40 - 44 years	21	34	16	15	8	6	0	59	24	34
2018	Age - 45 - 49 years	29	23	36	6	3	0	2	53	10	34
2018	Age - 50 - 54 years	19	27	44	7	0	0	3	47	7	31
2018	Age - 55 - 59 years	40	34	18	8	0	0	0	74	8	28
2018	Age - 60 years and over	22	24	39	0	0	12	3	55	0	15
2017	Age - 30 - 34 years	19	15	31	19	7	8	0	37	29	26
2017	Age - 35 - 39 years	22	50	16	6	7	0	0	71	13	32
2017	Age - 40 - 44 years	25	28	21	11	12	0	2	54	24	43
2017	Age - 45 - 49 years	27	30	18	16	7	0	2	58	24	41
2017	Age - 50 - 54 years	28	34	21	4	7	0	5	66	12	43
2017	Age - 55 - 59 years	38	20	32	10	0	0	0	58	10	33
2017	Age - 60 years and over	63	7	16	0	0	7	7	82	0	13

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Age - 35 - 39 years	10	13	19	23	35	0	0	24	57	22
2019	Age - 40 - 44 years	11	13	45	20	10	0	0	24	31	38
2019	Age - 45 - 49 years	4	23	26	33	14	0	0	27	47	32
2019	Age - 50 - 54 years	11	9	21	36	23	0	0	19	59	26
2019	Age - 55 - 59 years	5	31	27	16	21	0	0	36	37	21
2019	Age - 60 years and over	11	39	33	16	0	0	0	50	16	17
2018	Age - 30 - 34 years	24	19	19	27	12	0	0	42	39	16
2018	Age - 35 - 39 years	0	24	45	18	13	0	0	24	31	27
2018	Age - 40 - 44 years	2	16	45	15	23	0	0	17	38	34
2018	Age - 45 - 49 years	2	26	21	27	24	0	0	27	51	34
2018	Age - 50 - 54 years	6	19	33	21	20	0	1	25	42	31
2018	Age - 55 - 59 years	0	18	54	10	18	0	0	18	28	28
2018	Age - 60 years and over	12	17	37	15	18	0	0	30	33	15
2017	Age - 30 - 34 years	19	23	19	8	19	8	4	48	31	26
2017	Age - 35 - 39 years	12	25	21	33	9	0	0	37	42	32
2017	Age - 40 - 44 years	8	13	45	25	9	0	0	21	34	43
2017	Age - 45 - 49 years	10	33	28	18	12	0	0	43	30	41
2017	Age - 50 - 54 years	7	16	39	22	16	0	0	24	38	43
2017	Age - 55 - 59 years	9	29	27	15	20	0	0	37	35	33
2017	Age - 60 years and over	9	33	38	21	0	0	0	41	21	13

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Age - 35 - 39 years	7	23	31	14	25	0	0	30	39	22
2019	Age - 40 - 44 years	15	24	25	23	13	0	0	39	36	38
2019	Age - 45 - 49 years	6	43	29	13	9	0	0	49	22	32
2019	Age - 50 - 54 years	8	19	31	22	20	0	0	27	42	26
2019	Age - 55 - 59 years	5	39	13	14	29	0	0	44	43	21
2019	Age - 60 years and over	18	51	28	3	0	0	0	69	3	17
2018	Age - 30 - 34 years	39	19	15	24	4	0	0	58	28	16
2018	Age - 35 - 39 years	9	32	24	30	5	0	0	41	35	27
2018	Age - 40 - 44 years	5	19	40	26	11	0	0	24	37	33
2018	Age - 45 - 49 years	9	29	25	26	11	0	0	38	37	34
2018	Age - 50 - 54 years	15	32	29	9	15	0	0	47	24	30
2018	Age - 55 - 59 years	5	30	44	13	8	0	0	36	21	28
2018	Age - 60 years and over	12	7	54	15	12	0	0	19	26	15
2017	Age - 30 - 34 years	16	34	15	8	19	4	4	54	30	26
2017	Age - 35 - 39 years	6	31	15	29	19	0	0	37	48	32
2017	Age - 40 - 44 years	12	29	40	17	2	0	0	42	19	42
2017	Age - 45 - 49 years	12	37	33	15	3	0	0	49	18	40
2017	Age - 50 - 54 years	12	26	31	20	11	0	0	39	30	43
2017	Age - 55 - 59 years	9	42	19	22	5	0	3	52	28	32
2017	Age - 60 years and over	9	33	45	7	7	0	0	41	14	13

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Age - 35 - 39 years	18	20	11	17	35	0	0	38	51	22
2019	Age - 40 - 44 years	5	14	26	43	11	0	0	20	54	38
2019	Age - 45 - 49 years	20	21	18	18	21	0	0	42	40	32
2019	Age - 50 - 54 years	14	8	9	41	29	0	0	21	70	26
2019	Age - 55 - 59 years	5	21	28	14	32	0	0	26	46	21
2019	Age - 60 years and over	18	14	41	16	0	0	11	36	19	17
2018	Age - 30 - 34 years	12	4	54	19	12	0	0	16	30	16
2018	Age - 35 - 39 years	7	32	27	19	15	0	0	39	34	27
2018	Age - 40 - 44 years	5	10	26	37	23	0	0	15	60	34
2018	Age - 45 - 49 years	2	11	39	25	23	0	0	12	49	34
2018	Age - 50 - 54 years	6	14	29	24	26	0	1	20	51	31
2018	Age - 55 - 59 years	2	34	17	30	17	0	0	36	47	28
2018	Age - 60 years and over	24	10	27	6	7	0	26	46	17	15
2017	Age - 30 - 34 years	35	7	11	12	19	8	7	50	37	26
2017	Age - 35 - 39 years	3	24	23	32	19	0	0	27	50	32
2017	Age - 40 - 44 years	10	22	37	18	13	0	0	32	31	43
2017	Age - 45 - 49 years	12	23	27	16	22	0	0	35	38	41
2017	Age - 50 - 54 years	14	15	31	27	13	0	0	29	40	43
2017	Age - 55 - 59 years	25	15	19	25	16	0	0	40	41	33
2017	Age - 60 years and over	24	24	14	7	6	0	24	64	18	13

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Age - 35 - 39 years	56	12	11	3	18	0	0	68	21	22
2019	Age - 40 - 44 years	24	30	29	13	4	0	0	54	17	38
2019	Age - 45 - 49 years	23	41	23	9	0	0	4	67	9	32
2019	Age - 50 - 54 years	21	23	23	22	12	0	0	44	34	26
2019	Age - 55 - 59 years	41	5	21	2	17	0	14	53	23	21
2019	Age - 60 years and over	50	15	14	11	0	0	9	73	12	17
2018	Age - 30 - 34 years	58	27	8	4	4	0	0	84	8	16
2018	Age - 35 - 39 years	30	30	20	15	3	0	2	61	19	27
2018	Age - 40 - 44 years	11	38	29	9	6	0	7	52	16	34
2018	Age - 45 - 49 years	26	40	26	5	0	2	2	69	5	34
2018	Age - 50 - 54 years	23	37	21	12	6	0	1	60	18	31
2018	Age - 55 - 59 years	32	18	31	9	10	0	0	50	19	28
2018	Age - 60 years and over	19	42	32	0	7	0	0	61	7	15
2017	Age - 30 - 34 years	40	26	4	8	0	11	11	85	11	26
2017	Age - 35 - 39 years	15	50	23	9	0	0	3	68	9	32
2017	Age - 40 - 44 years	33	35	18	9	4	0	0	68	13	43
2017	Age - 45 - 49 years	27	38	18	7	2	0	7	71	10	40
2017	Age - 50 - 54 years	24	27	19	19	4	0	7	54	26	43
2017	Age - 55 - 59 years	27	26	14	9	14	0	9	58	26	33
2017	Age - 60 years and over	31	16	16	7	0	6	24	67	10	13

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Age - 35 - 39 years	17	28	26	26	3	0	0	45	30	22
2019	Age - 40 - 44 years	20	32	27	11	9	0	0	53	20	38
2019	Age - 45 - 49 years	23	41	33	4	0	0	0	63	4	32
2019	Age - 50 - 54 years	18	18	22	16	27	0	0	36	43	26
2019	Age - 55 - 59 years	23	36	17	2	21	0	0	59	23	21
2019	Age - 60 years and over	35	49	11	3	3	0	0	84	5	17
2018	Age - 30 - 34 years	58	12	27	0	4	0	0	69	4	16
2018	Age - 35 - 39 years	24	36	15	9	16	0	0	60	25	27
2018	Age - 40 - 44 years	3	42	36	9	9	0	0	46	18	34
2018	Age - 45 - 49 years	27	40	27	5	0	0	0	68	5	34
2018	Age - 50 - 54 years	22	38	17	17	6	0	0	60	23	30
2018	Age - 55 - 59 years	23	22	33	13	10	0	0	44	23	28
2018	Age - 60 years and over	27	16	41	9	7	0	0	43	16	15
2017	Age - 30 - 34 years	46	27	7	4	8	4	4	79	13	26
2017	Age - 35 - 39 years	25	28	23	18	6	0	0	53	25	32
2017	Age - 40 - 44 years	21	31	29	19	0	0	0	52	19	43
2017	Age - 45 - 49 years	30	38	21	10	2	0	0	67	12	40
2017	Age - 50 - 54 years	21	36	25	10	6	0	2	58	16	43
2017	Age - 55 - 59 years	33	28	21	10	8	0	0	61	18	33
2017	Age - 60 years and over	33	14	38	9	0	0	7	50	9	13

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Age - 35 - 39 years	3	33	45	11	7	0	0	37	18	22
2019	Age - 40 - 44 years	6	18	39	18	19	0	0	24	37	37
2019	Age - 45 - 49 years	4	18	48	15	15	0	0	23	30	32
2019	Age - 50 - 54 years	11	22	31	17	18	0	0	33	36	26
2019	Age - 55 - 59 years	15	21	24	25	4	0	11	40	32	21
2019	Age - 60 years and over	11	35	30	15	8	0	0	46	24	17
2018	Age - 30 - 34 years	41	15	26	14	3	0	0	56	18	17
2018	Age - 35 - 39 years	9	35	21	26	9	0	0	44	35	27
2018	Age - 40 - 44 years	10	39	35	14	3	0	0	49	17	34
2018	Age - 45 - 49 years	11	36	41	7	6	0	0	46	13	34
2018	Age - 50 - 54 years	11	24	18	31	16	0	0	36	47	31
2018	Age - 55 - 59 years	17	31	29	22	0	0	0	48	22	28
2018	Age - 60 years and over	16	15	30	39	0	0	0	31	39	15
2017	Age - 30 - 34 years	19	36	15	15	4	8	4	62	21	26
2017	Age - 35 - 39 years	9	44	31	10	6	0	0	53	16	32
2017	Age - 40 - 44 years	14	38	35	7	7	0	0	52	13	43
2017	Age - 45 - 49 years	22	26	35	7	8	0	2	49	15	40
2017	Age - 50 - 54 years	11	40	24	16	10	0	0	51	25	43
2017	Age - 55 - 59 years	17	40	39	0	3	0	0	58	3	33
2017	Age - 60 years and over	23	37	16	9	9	0	7	65	18	13

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Age - 35 - 39 years	6	9	29	42	14	0	0	15	56	22
2019	Age - 40 - 44 years	13	12	32	31	12	0	0	24	44	37
2019	Age - 45 - 49 years	2	23	40	21	13	0	0	25	34	32
2019	Age - 50 - 54 years	8	26	12	34	20	0	0	34	54	26
2019	Age - 55 - 59 years	10	12	24	11	31	0	11	25	48	21
2019	Age - 60 years and over	3	50	8	33	3	0	3	55	37	17
2018	Age - 30 - 34 years	23	3	59	10	4	0	0	27	14	17
2018	Age - 35 - 39 years	8	37	36	4	16	0	0	44	20	27
2018	Age - 40 - 44 years	6	15	34	34	11	0	0	21	45	34
2018	Age - 45 - 49 years	9	28	28	20	15	0	0	37	35	34
2018	Age - 50 - 54 years	13	25	21	25	15	1	0	38	40	30
2018	Age - 55 - 59 years	10	15	37	25	13	0	0	25	37	28
2018	Age - 60 years and over	16	27	38	12	7	0	0	43	18	15
2017	Age - 30 - 34 years	15	25	31	11	11	8	0	43	24	26
2017	Age - 35 - 39 years	9	35	32	19	6	0	0	44	25	32
2017	Age - 40 - 44 years	10	28	33	13	16	0	0	38	30	43
2017	Age - 45 - 49 years	12	25	37	18	7	0	0	38	25	40
2017	Age - 50 - 54 years	7	32	24	22	15	0	0	39	37	43
2017	Age - 55 - 59 years	14	17	40	23	6	0	0	31	29	33
2017	Age - 60 years and over	34	14	38	7	0	0	7	52	8	13

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Age - 35 - 39 years	3	16	40	31	9	0	0	20	40	22
2019	Age - 40 - 44 years	10	29	16	42	3	0	0	39	44	37
2019	Age - 45 - 49 years	19	22	25	29	5	0	0	41	34	32
2019	Age - 50 - 54 years	13	21	26	18	22	0	0	34	40	26
2019	Age - 55 - 59 years	17	11	35	5	32	0	0	27	38	20
2019	Age - 60 years and over	3	50	3	24	9	0	11	60	37	16
2018	Age - 30 - 34 years	39	18	15	22	7	0	0	56	29	17
2018	Age - 35 - 39 years	22	33	15	28	2	0	0	55	30	27
2018	Age - 40 - 44 years	5	46	16	23	11	0	0	51	33	34
2018	Age - 45 - 49 years	31	22	25	15	7	0	0	52	22	34
2018	Age - 50 - 54 years	20	14	37	11	18	0	0	34	29	31
2018	Age - 55 - 59 years	26	21	25	21	6	0	0	47	27	28
2018	Age - 60 years and over	16	45	22	18	0	0	0	61	18	15
2017	Age - 30 - 34 years	24	31	34	0	4	8	0	59	4	26
2017	Age - 35 - 39 years	9	41	21	19	6	0	4	52	26	32
2017	Age - 40 - 44 years	15	40	16	25	4	0	0	55	29	43
2017	Age - 45 - 49 years	18	35	25	15	5	0	2	54	20	40
2017	Age - 50 - 54 years	10	24	28	29	9	0	0	34	38	43
2017	Age - 55 - 59 years	20	31	24	22	3	0	0	51	25	33
2017	Age - 60 years and over	33	30	15	7	9	0	7	67	17	13

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Age - 35 - 39 years	21	34	17	11	18	0	55	28	22
2019	Age - 40 - 44 years	20	44	21	15	1	0	63	16	37
2019	Age - 45 - 49 years	30	25	20	8	18	0	55	25	31
2019	Age - 50 - 54 years	19	28	22	21	11	0	47	32	26
2019	Age - 55 - 59 years	31	11	22	14	22	0	42	36	21
2019	Age - 60 years and over	38	20	13	27	0	3	60	27	17

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Age - 35 - 39 years	18	27	27	20	7	0	0	46	27	22
2019	Age - 40 - 44 years	13	29	32	6	21	0	0	41	27	37
2019	Age - 45 - 49 years	17	30	25	11	17	0	0	47	28	32
2019	Age - 50 - 54 years	8	29	20	29	14	0	0	37	42	26
2019	Age - 55 - 59 years	7	41	23	14	15	0	0	48	29	21
2019	Age - 60 years and over	18	42	29	0	8	0	3	62	9	17
2018	Age - 30 - 34 years	27	4	40	7	11	0	12	35	20	17
2018	Age - 35 - 39 years	7	52	26	0	15	0	0	60	15	27
2018	Age - 40 - 44 years	6	28	47	15	5	0	0	34	19	34
2018	Age - 45 - 49 years	9	44	26	11	9	0	0	54	20	34
2018	Age - 50 - 54 years	16	22	33	11	19	0	0	37	30	30
2018	Age - 55 - 59 years	5	41	23	12	18	0	0	47	30	27
2018	Age - 60 years and over	16	24	39	21	0	0	0	40	21	15
2017	Age - 30 - 34 years	31	39	11	4	7	8	0	76	12	26
2017	Age - 35 - 39 years	15	31	32	9	13	0	0	46	22	32
2017	Age - 40 - 44 years	19	26	31	14	7	0	3	46	22	43
2017	Age - 45 - 49 years	20	30	35	12	2	0	0	50	15	40
2017	Age - 50 - 54 years	11	25	29	16	13	0	5	39	31	43
2017	Age - 55 - 59 years	18	31	33	12	6	0	0	49	18	33
2017	Age - 60 years and over	24	31	17	20	0	0	7	60	22	13

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Age - 35 - 39 years	38	16	31	15	0	0	54	15	22
2019	Age - 40 - 44 years	49	10	17	5	13	6	63	19	37
2019	Age - 45 - 49 years	42	14	29	15	0	0	56	15	32
2019	Age - 50 - 54 years	39	28	22	0	9	2	68	9	26
2019	Age - 55 - 59 years	26	55	4	0	15	0	81	15	20
2019	Age - 60 years and over	21	63	11	3	0	3	86	3	17
2018	Age - 30 - 34 years	82	7	4	0	7	0	89	7	17
2018	Age - 35 - 39 years	57	17	17	2	0	8	80	2	27
2018	Age - 40 - 44 years	48	22	10	3	5	12	80	9	34
2018	Age - 45 - 49 years	34	43	17	0	6	0	77	6	34
2018	Age - 50 - 54 years	22	37	21	12	2	7	63	14	29
2018	Age - 55 - 59 years	41	27	24	7	2	0	67	8	28
2018	Age - 60 years and over	47	27	14	0	0	12	84	0	15
2017	Age - 30 - 34 years	50	26	16	8	0	0	76	8	26
2017	Age - 35 - 39 years	47	22	22	6	3	0	69	9	32
2017	Age - 40 - 44 years	52	21	11	9	7	0	73	16	43
2017	Age - 45 - 49 years	50	28	10	5	5	2	79	10	41
2017	Age - 50 - 54 years	44	22	23	0	7	5	69	7	43
2017	Age - 55 - 59 years	50	26	12	6	6	0	76	12	33
2017	Age - 60 years and over	55	22	9	7	0	7	83	8	13

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Age - 35 - 39 years	87	0	10	0	0	0	3	90	0	22
2019	Age - 40 - 44 years	59	8	2	0	6	2	23	90	8	36
2019	Age - 45 - 49 years	65	21	10	0	0	0	3	89	0	32
2019	Age - 50 - 54 years	54	18	6	0	0	9	13	92	0	26
2019	Age - 55 - 59 years	73	7	0	0	4	0	16	96	4	21
2019	Age - 60 years and over	56	14	0	3	0	0	28	96	4	17
2018	Age - 30 - 34 years	86	11	0	0	3	0	0	97	3	17
2018	Age - 35 - 39 years	90	2	0	0	0	0	8	100	0	27
2018	Age - 40 - 44 years	61	11	6	0	10	0	12	81	12	34
2018	Age - 45 - 49 years	83	14	3	0	0	0	0	97	0	34
2018	Age - 50 - 54 years	58	19	2	1	2	0	18	94	4	30
2018	Age - 55 - 59 years	55	24	21	0	0	0	0	79	0	28
2018	Age - 60 years and over	68	6	0	0	0	3	23	100	0	15

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Age - 35 - 39 years	67	7	13	10	3	0	0	74	13	22
2019	Age - 40 - 44 years	68	5	8	3	4	6	6	83	8	37
2019	Age - 45 - 49 years	70	19	0	8	0	0	2	92	8	32
2019	Age - 50 - 54 years	63	18	0	0	17	2	0	82	18	25
2019	Age - 55 - 59 years	73	14	0	0	11	0	2	89	11	21
2019	Age - 60 years and over	85	12	3	0	0	0	0	97	0	17
2018	Age - 30 - 34 years	77	11	0	0	0	12	0	100	0	17
2018	Age - 35 - 39 years	77	14	0	0	8	0	2	92	8	27
2018	Age - 40 - 44 years	73	5	2	8	2	0	12	88	10	34
2018	Age - 45 - 49 years	80	9	6	2	2	0	2	90	3	34
2018	Age - 50 - 54 years	76	7	6	0	3	0	7	90	3	31
2018	Age - 55 - 59 years	84	2	5	5	0	0	4	89	5	28
2018	Age - 60 years and over	46	25	0	0	0	3	26	100	0	15
2017	Age - 30 - 34 years	74	15	4	4	4	0	0	89	8	26
2017	Age - 35 - 39 years	56	15	13	6	7	0	3	74	13	32
2017	Age - 40 - 44 years	63	21	7	5	2	0	2	86	7	43
2017	Age - 45 - 49 years	75	20	0	0	3	0	2	97	3	41
2017	Age - 50 - 54 years	67	18	7	0	2	3	2	90	2	43
2017	Age - 55 - 59 years	67	19	9	0	3	0	3	88	3	33
2017	Age - 60 years and over	84	9	0	0	0	0	7	100	0	13

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Age - 35 - 39 years	39	17	18	8	17	0	56	25	21
2019	Age - 40 - 44 years	32	41	17	7	4	0	72	11	38
2019	Age - 45 - 49 years	66	17	15	0	0	2	84	0	32
2019	Age - 50 - 54 years	27	18	36	4	15	0	45	19	26
2019	Age - 55 - 59 years	51	44	2	2	0	0	95	2	21
2019	Age - 60 years and over	69	20	5	5	0	0	89	5	17
2018	Age - 30 - 34 years	30	26	7	22	3	12	63	28	17
2018	Age - 35 - 39 years	40	35	21	2	0	2	76	2	27
2018	Age - 40 - 44 years	40	32	8	9	3	7	78	13	34
2018	Age - 45 - 49 years	40	26	22	5	6	2	67	11	34
2018	Age - 50 - 54 years	38	39	7	3	6	6	83	9	31
2018	Age - 55 - 59 years	45	27	17	11	0	0	72	11	28
2018	Age - 60 years and over	30	34	6	0	7	23	83	9	15
2017	Age - 30 - 34 years	54	27	8	4	4	4	84	8	26
2017	Age - 35 - 39 years	34	32	13	15	6	0	65	21	32
2017	Age - 40 - 44 years	59	18	11	9	2	0	77	12	43
2017	Age - 45 - 49 years	51	21	20	3	3	2	74	6	41
2017	Age - 50 - 54 years	37	30	17	7	9	0	67	16	43
2017	Age - 55 - 59 years	49	21	18	7	3	3	71	10	33
2017	Age - 60 years and over	70	24	6	0	0	0	94	0	13

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Age - 35 - 39 years	47	17	19	0	17	0	64	17	22
2019	Age - 40 - 44 years	36	33	16	8	1	6	73	9	38
2019	Age - 45 - 49 years	50	33	7	5	2	4	86	7	31
2019	Age - 50 - 54 years	35	15	16	10	24	0	50	34	26
2019	Age - 55 - 59 years	47	31	11	0	11	0	78	11	21
2019	Age - 60 years and over	40	43	0	16	0	0	84	16	17
2018	Age - 30 - 34 years	63	22	4	7	3	0	86	10	17
2018	Age - 35 - 39 years	57	28	6	0	8	2	86	8	27
2018	Age - 40 - 44 years	33	35	7	20	3	2	69	23	34
2018	Age - 45 - 49 years	55	25	5	3	11	2	81	14	34
2018	Age - 50 - 54 years	41	24	14	13	2	6	70	16	31
2018	Age - 55 - 59 years	60	16	19	5	0	0	76	5	28
2018	Age - 60 years and over	29	21	24	3	0	23	65	4	15
2017	Age - 30 - 34 years	58	22	12	0	8	0	81	8	26
2017	Age - 35 - 39 years	43	32	0	9	13	3	77	23	32
2017	Age - 40 - 44 years	38	37	16	4	0	4	79	5	43
2017	Age - 45 - 49 years	48	32	14	0	3	2	83	3	41
2017	Age - 50 - 54 years	42	32	14	7	5	0	74	12	43
2017	Age - 55 - 59 years	51	24	19	3	0	3	77	4	33
2017	Age - 60 years and over	85	9	6	0	0	0	94	0	13

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Age - 35 - 39 years	55	7	0	6	0	3	29	91	9	22
2019	Age - 40 - 44 years	42	24	10	1	0	0	23	86	2	38
2019	Age - 45 - 49 years	52	3	2	0	0	0	43	97	0	31
2019	Age - 50 - 54 years	36	27	14	5	0	0	18	77	6	25
2019	Age - 55 - 59 years	45	21	2	0	2	0	29	93	3	21
2019	Age - 60 years and over	62	8	3	0	0	0	28	96	0	17
2018	Age - 30 - 34 years	49	0	8	0	0	14	29	86	0	17
2018	Age - 35 - 39 years	54	4	2	2	0	0	38	94	3	26
2018	Age - 40 - 44 years	26	23	9	0	0	0	42	84	0	34
2018	Age - 45 - 49 years	55	9	7	7	2	0	21	81	11	32
2018	Age - 50 - 54 years	44	19	14	7	0	0	17	75	8	30
2018	Age - 55 - 59 years	42	19	16	4	0	0	19	76	5	27
2018	Age - 60 years and over	55	12	7	0	0	0	26	91	0	15
2017	Age - 30 - 34 years	46	12	9	4	0	0	29	82	6	24
2017	Age - 35 - 39 years	41	12	3	9	3	0	32	78	18	32
2017	Age - 40 - 44 years	57	13	7	0	0	0	23	91	0	43
2017	Age - 45 - 49 years	50	12	7	0	3	0	29	86	4	41
2017	Age - 50 - 54 years	43	11	4	5	5	0	33	80	14	43
2017	Age - 55 - 59 years	40	24	3	6	3	0	24	85	12	33
2017	Age - 60 years and over	74	17	0	0	0	0	9	100	0	13

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Age - 35 - 39 years	54	16	19	0	0	0	11	78	0	22
2019	Age - 40 - 44 years	61	18	15	4	2	0	0	79	6	38
2019	Age - 45 - 49 years	53	30	12	2	0	0	4	86	2	32
2019	Age - 50 - 54 years	51	25	10	0	0	0	15	89	0	26
2019	Age - 55 - 59 years	46	25	12	0	0	0	17	86	0	21
2019	Age - 60 years and over	64	27	3	0	4	0	3	93	4	17
2018	Age - 30 - 34 years	59	26	0	3	0	0	12	96	4	17
2018	Age - 35 - 39 years	66	20	2	0	0	0	12	98	0	26
2018	Age - 40 - 44 years	32	38	18	3	0	0	9	77	3	34
2018	Age - 45 - 49 years	68	2	11	13	0	0	6	74	14	34
2018	Age - 50 - 54 years	50	22	13	7	0	0	7	78	8	31
2018	Age - 55 - 59 years	60	10	18	11	0	0	0	71	11	28
2018	Age - 60 years and over	49	25	3	0	0	0	23	96	0	15
2017	Age - 30 - 34 years	62	19	8	4	0	0	8	87	4	26
2017	Age - 35 - 39 years	53	16	9	6	3	0	13	79	11	32
2017	Age - 40 - 44 years	56	23	9	2	0	0	9	87	3	42
2017	Age - 45 - 49 years	64	21	3	0	0	0	12	97	0	41
2017	Age - 50 - 54 years	66	13	9	2	2	0	8	85	5	43
2017	Age - 55 - 59 years	57	28	6	0	0	3	6	93	0	33
2017	Age - 60 years and over	84	16	0	0	0	0	0	100	0	13

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Age - 35 - 39 years	47	34	0	5	7	3	3	87	13	22
2019	Age - 40 - 44 years	58	26	5	8	3	0	0	84	11	38
2019	Age - 45 - 49 years	62	29	3	2	2	0	2	93	3	32
2019	Age - 50 - 54 years	39	30	14	0	15	0	2	71	15	26
2019	Age - 55 - 59 years	61	13	7	0	0	4	15	91	0	21
2019	Age - 60 years and over	88	7	3	0	0	0	3	97	0	17
2018	Age - 30 - 34 years	71	14	4	7	4	0	0	85	11	17
2018	Age - 35 - 39 years	57	23	4	14	0	0	2	81	15	27
2018	Age - 40 - 44 years	38	35	12	8	6	0	2	74	14	34
2018	Age - 45 - 49 years	53	43	2	3	0	0	0	95	3	34
2018	Age - 50 - 54 years	65	13	7	5	2	0	9	85	7	31
2018	Age - 55 - 59 years	58	33	3	5	0	0	0	92	5	28
2018	Age - 60 years and over	62	15	0	0	12	12	0	87	13	15
2017	Age - 30 - 34 years	58	7	16	8	7	0	4	68	16	26
2017	Age - 35 - 39 years	34	32	19	3	9	0	3	67	12	32
2017	Age - 40 - 44 years	49	23	17	9	2	0	0	72	12	43
2017	Age - 45 - 49 years	55	31	7	0	2	0	5	90	2	41
2017	Age - 50 - 54 years	60	21	12	0	2	2	2	85	2	43
2017	Age - 55 - 59 years	73	18	6	0	0	0	3	93	0	33
2017	Age - 60 years and over	70	7	0	7	0	0	16	92	8	13

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Age - 35 - 39 years	61	27	10	2	0	0	88	2	22
2019	Age - 40 - 44 years	62	15	11	6	6	0	77	12	38
2019	Age - 45 - 49 years	62	26	12	0	0	0	88	0	32
2019	Age - 50 - 54 years	47	16	17	11	0	9	69	12	26
2019	Age - 55 - 59 years	55	36	5	0	0	4	95	0	21
2019	Age - 60 years and over	70	21	0	0	3	7	97	3	17
2018	Age - 30 - 34 years	71	0	25	4	0	0	71	4	17
2018	Age - 35 - 39 years	47	39	8	2	4	0	87	6	27
2018	Age - 40 - 44 years	38	29	22	6	0	6	71	6	34
2018	Age - 45 - 49 years	55	22	20	2	0	2	78	2	34
2018	Age - 50 - 54 years	57	16	15	1	1	9	80	3	31
2018	Age - 55 - 59 years	45	35	8	6	5	0	80	11	28
2018	Age - 60 years and over	61	27	12	0	0	0	88	0	15
2017	Age - 30 - 34 years	46	22	28	0	0	4	71	0	26
2017	Age - 35 - 39 years	47	15	19	12	3	3	64	16	32
2017	Age - 40 - 44 years	60	12	26	2	0	0	72	2	43
2017	Age - 45 - 49 years	63	22	8	2	0	5	89	2	41
2017	Age - 50 - 54 years	53	18	25	2	0	2	73	2	43
2017	Age - 55 - 59 years	60	18	19	3	0	0	78	3	33
2017	Age - 60 years and over	77	14	0	9	0	0	91	9	13

Question 75. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Age - 35 - 39 years	3	31	27	31	7	0	0	35	38	22
2019	Age - 40 - 44 years	6	29	39	19	7	0	0	35	25	38
2019	Age - 45 - 49 years	2	22	56	15	5	0	0	24	20	32
2019	Age - 50 - 54 years	2	28	30	25	15	0	0	30	40	26
2019	Age - 55 - 59 years	23	12	38	11	15	0	0	36	26	21
2019	Age - 60 years and over	8	53	25	14	0	0	0	61	14	17
2018	Age - 30 - 34 years	8	33	48	7	4	0	0	41	11	17
2018	Age - 35 - 39 years	9	11	63	7	9	0	0	20	16	27
2018	Age - 40 - 44 years	3	15	38	39	5	0	0	18	44	34
2018	Age - 45 - 49 years	6	25	44	20	5	0	0	31	25	34
2018	Age - 50 - 54 years	11	16	38	34	1	0	0	26	35	31
2018	Age - 55 - 59 years	9	24	40	21	6	0	0	32	28	28
2018	Age - 60 years and over	0	34	18	41	7	0	0	34	48	15
2017	Age - 30 - 34 years	4	39	34	16	0	4	4	46	17	26
2017	Age - 35 - 39 years	9	25	38	13	15	0	0	35	28	32
2017	Age - 40 - 44 years	5	31	49	16	0	0	0	36	16	43
2017	Age - 45 - 49 years	10	19	56	12	3	0	0	29	15	41
2017	Age - 50 - 54 years	2	23	43	27	4	0	0	26	31	43
2017	Age - 55 - 59 years	12	21	49	9	9	0	0	33	18	33
2017	Age - 60 years and over	24	23	38	0	9	7	0	50	9	13

Question 76. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Age - 35 - 39 years	3	38	40	12	7	0	19	42	22
2019	Age - 40 - 44 years	9	36	35	2	18	0	20	45	38
2019	Age - 45 - 49 years	7	24	44	26	0	0	26	30	32
2019	Age - 50 - 54 years	9	26	42	24	0	0	24	35	26
2019	Age - 55 - 59 years	15	38	19	12	15	0	27	54	20
2019	Age - 60 years and over	0	3	45	50	3	0	53	3	17
2018	Age - 30 - 34 years	7	8	36	19	30	0	49	15	17
2018	Age - 35 - 39 years	11	12	30	39	7	0	46	23	27
2018	Age - 40 - 44 years	5	11	51	31	3	0	34	15	34
2018	Age - 45 - 49 years	6	30	36	24	5	0	28	36	33
2018	Age - 50 - 54 years	9	27	30	19	14	0	33	37	30
2018	Age - 55 - 59 years	13	15	39	24	10	0	33	28	28
2018	Age - 60 years and over	0	42	36	22	0	0	22	42	15
2017	Age - 30 - 34 years	4	12	31	45	5	4	52	16	26
2017	Age - 35 - 39 years	13	21	29	35	3	0	38	34	32
2017	Age - 40 - 44 years	5	14	59	18	5	0	23	18	43
2017	Age - 45 - 49 years	5	15	44	25	10	0	35	20	41
2017	Age - 50 - 54 years	2	32	25	29	12	0	41	34	42
2017	Age - 55 - 59 years	0	26	46	18	9	0	28	26	33
2017	Age - 60 years and over	0	7	55	31	0	7	34	8	13

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Age - 35 - 39 years	11	38	13	2	18	18	0	60	24	22
2019	Age - 40 - 44 years	8	23	44	12	13	0	0	32	25	38
2019	Age - 45 - 49 years	10	22	40	18	7	2	0	33	25	32
2019	Age - 50 - 54 years	0	28	34	17	19	2	0	29	36	26
2019	Age - 55 - 59 years	14	0	37	30	17	2	0	14	48	21
2019	Age - 60 years and over	3	27	50	9	8	3	0	30	18	17
2018	Age - 30 - 34 years	7	11	44	23	0	15	0	21	27	17
2018	Age - 35 - 39 years	6	53	13	11	9	7	0	64	22	27
2018	Age - 40 - 44 years	7	38	33	1	15	5	0	48	17	34
2018	Age - 45 - 49 years	8	18	57	13	2	3	0	27	15	34
2018	Age - 50 - 54 years	7	31	28	23	9	0	1	39	33	31
2018	Age - 55 - 59 years	7	31	36	7	11	7	0	42	20	28
2018	Age - 60 years and over	9	30	31	0	7	23	0	51	9	15
2017	Age - 30 - 34 years	19	38	12	11	7	12	0	65	21	26
2017	Age - 35 - 39 years	3	35	16	15	15	16	0	45	36	32
2017	Age - 40 - 44 years	5	40	27	21	7	0	0	45	28	42
2017	Age - 45 - 49 years	9	16	38	23	7	7	0	27	32	40
2017	Age - 50 - 54 years	5	33	41	11	9	2	0	38	20	43
2017	Age - 55 - 59 years	3	41	31	22	3	0	0	45	25	33
2017	Age - 60 years and over	9	45	26	0	0	21	0	68	0	13

Question 78. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Age - 35 - 39 years	3	27	26	30	14	0	0	30	44	22
2019	Age - 40 - 44 years	8	17	13	44	18	0	0	25	62	38
2019	Age - 45 - 49 years	2	27	23	41	5	2	0	30	47	32
2019	Age - 50 - 54 years	6	11	17	27	32	8	0	18	63	26
2019	Age - 55 - 59 years	14	12	12	41	21	0	0	26	62	21
2019	Age - 60 years and over	0	50	32	4	14	0	0	50	18	17
2018	Age - 30 - 34 years	7	26	33	30	0	4	0	34	31	17
2018	Age - 35 - 39 years	0	55	9	21	15	0	0	55	36	27
2018	Age - 40 - 44 years	10	34	21	10	20	5	0	46	31	34
2018	Age - 45 - 49 years	8	45	28	16	3	0	0	53	19	34
2018	Age - 50 - 54 years	8	19	34	29	10	0	0	27	40	31
2018	Age - 55 - 59 years	4	52	12	15	12	6	0	59	28	28
2018	Age - 60 years and over	16	41	28	3	0	12	0	65	4	15
2017	Age - 30 - 34 years	31	34	16	4	7	8	0	71	12	26
2017	Age - 35 - 39 years	3	46	23	16	13	0	0	49	29	32
2017	Age - 40 - 44 years	15	34	16	32	3	0	0	49	35	43
2017	Age - 45 - 49 years	13	38	20	22	8	0	0	51	29	41
2017	Age - 50 - 54 years	5	24	37	23	12	0	0	28	34	43
2017	Age - 55 - 59 years	8	52	13	20	6	0	0	60	26	33
2017	Age - 60 years and over	24	29	24	0	16	0	7	57	17	13

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Age - 35 - 39 years	2	98	22
2019	Age - 40 - 44 years	6	94	38
2019	Age - 45 - 49 years	15	85	32
2019	Age - 50 - 54 years	23	77	26
2019	Age - 55 - 59 years	11	89	21
2019	Age - 60 years and over	5	95	17
2017	Age - 35 - 39 years	15	85	32
2017	Age - 40 - 44 years	12	88	43
2017	Age - 45 - 49 years	15	85	41
2017	Age - 60 years and over	0	100	13

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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Age - 35 - 39 years	17	45	25	6	0	7	0	18	82	22
2019	Age - 40 - 44 years	33	33	25	0	2	1	6	36	64	38
2019	Age - 45 - 49 years	34	34	16	8	0	8	0	37	63	32
2019	Age - 50 - 54 years	25	48	12	15	0	0	0	25	75	26
2019	Age - 55 - 59 years	38	32	7	7	0	15	0	45	55	21
2019	Age - 60 years and over	31	55	3	11	0	0	0	31	69	17
2018	Age - 30 - 34 years	42	44	11	3	0	0	0	42	58	17
2018	Age - 35 - 39 years	37	31	26	6	0	0	0	37	63	27
2018	Age - 40 - 44 years	41	12	16	11	7	6	7	47	53	34
2018	Age - 45 - 49 years	54	25	9	5	6	2	0	55	45	34
2018	Age - 50 - 54 years	44	26	23	0	6	0	2	45	55	31
2018	Age - 55 - 59 years	49	27	24	0	0	0	0	49	51	28
2018	Age - 60 years and over	71	19	9	0	0	0	0	71	29	15
2017	Age - 30 - 34 years	27	11	19	15	20	8	0	29	71	26
2017	Age - 35 - 39 years	40	22	19	7	6	7	0	43	57	32
2017	Age - 40 - 44 years	37	18	33	8	0	5	0	38	62	43
2017	Age - 45 - 49 years	55	15	13	7	3	5	2	60	40	41
2017	Age - 50 - 54 years	56	19	8	7	4	5	2	60	40	43
2017	Age - 55 - 59 years	76	9	6	10	0	0	0	76	24	33
2017	Age - 60 years and over	60	17	14	9	0	0	0	60	40	13

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Age - 35 - 39 years	44	56	17
2019	Age - 40 - 44 years	43	57	26
2019	Age - 45 - 49 years	39	61	18
2019	Age - 50 - 54 years	30	70	16
2019	Age - 55 - 59 years	47	53	11

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 84. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Age - 35 - 39 years	64	36	17
2019	Age - 40 - 44 years	60	40	25
2019	Age - 45 - 49 years	97	3	18
2019	Age - 50 - 54 years	73	27	15
2019	Age - 55 - 59 years	69	31	11
2018	Age - 35 - 39 years	55	45	18
2018	Age - 40 - 44 years	73	27	13
2018	Age - 45 - 49 years	51	49	14
2018	Age - 50 - 54 years	64	36	15
2018	Age - 55 - 59 years	85	15	10

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Age - 35 - 39 years	29	28	5	25	14	0	0	57	39	17
2019	Age - 40 - 44 years	12	22	23	22	15	2	3	36	39	25
2019	Age - 45 - 49 years	35	15	3	35	0	0	12	57	40	18
2019	Age - 50 - 54 years	3	17	28	0	32	0	21	24	41	16
2019	Age - 55 - 59 years	5	31	29	0	0	0	35	56	0	11
2018	Age - 35 - 39 years	32	20	26	12	3	0	6	56	16	18
2018	Age - 40 - 44 years	40	33	13	0	3	0	10	82	4	14
2018	Age - 45 - 49 years	28	47	0	11	11	0	4	78	22	15
2018	Age - 50 - 54 years	44	0	28	11	12	0	6	47	24	15
2018	Age - 55 - 59 years	23	21	33	0	0	0	23	56	0	10
2017	Age - 30 - 34 years	23	35	6	0	17	7	12	72	21	17
2017	Age - 35 - 39 years	0	58	11	12	6	0	13	66	21	17
2017	Age - 40 - 44 years	4	48	13	5	15	4	12	61	23	25
2017	Age - 45 - 49 years	27	20	14	20	0	14	6	58	25	15
2017	Age - 50 - 54 years	11	7	17	6	25	0	34	27	47	16

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Age - 35 - 39 years	0	14	17	19	26	5	19	18	59	17
2019	Age - 40 - 44 years	3	13	36	12	19	2	15	19	38	25
2019	Age - 45 - 49 years	16	4	16	40	0	3	21	27	52	18
2019	Age - 50 - 54 years	0	22	28	0	35	0	15	26	41	16
2019	Age - 55 - 59 years	0	26	29	5	0	0	40	44	9	11
2018	Age - 35 - 39 years	0	20	35	21	3	3	18	25	31	18
2018	Age - 40 - 44 years	3	0	20	16	48	0	14	4	74	14
2018	Age - 45 - 49 years	0	14	20	18	11	7	30	23	45	15
2018	Age - 50 - 54 years	12	9	34	17	22	0	6	22	42	15
2017	Age - 30 - 34 years	6	11	12	11	59	0	0	17	70	17
2017	Age - 35 - 39 years	0	17	35	18	11	0	18	21	36	17
2017	Age - 40 - 44 years	0	21	16	16	15	16	16	31	46	25
2017	Age - 45 - 49 years	14	22	6	12	32	0	14	41	51	15
2017	Age - 50 - 54 years	0	0	19	12	36	5	28	0	72	16

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Age - 35 - 39 years	43	11	18	0	0	10	18	75	0	22
2019	Age - 40 - 44 years	55	16	7	1	1	0	20	88	3	37
2019	Age - 45 - 49 years	70	18	2	2	0	0	8	96	2	32
2019	Age - 50 - 54 years	52	13	9	3	9	0	14	76	14	26
2019	Age - 55 - 59 years	80	0	0	0	0	4	16	100	0	21
2019	Age - 60 years and over	57	28	0	0	0	0	15	100	0	17
2018	Age - 30 - 34 years	74	7	3	0	0	0	15	96	0	17
2018	Age - 35 - 39 years	61	23	0	0	2	0	15	98	2	27
2018	Age - 40 - 44 years	67	0	7	0	5	0	21	84	6	34
2018	Age - 45 - 49 years	78	8	0	2	5	2	6	93	7	34
2018	Age - 50 - 54 years	73	9	6	0	6	0	6	87	6	31
2018	Age - 55 - 59 years	69	10	2	0	0	0	19	98	0	28
2018	Age - 60 years and over	100	0	0	0	0	0	0	100	0	15

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Date modified:: 2019-03-01

2019 Public Service Employee Survey Results for National Film Board of Canada by Question 104. What is your age group?

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Question 22. In my work unit, individuals behave in a respectful manner.

Question 23. The people I work with value my ideas and opinions.

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I can count on my immediate supervisor to keep his or her promises.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 30. My immediate supervisor seems to care about me as a person.

Question 31. I am satisfied with the quality of supervision I receive.

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Question 35. I have confidence in the senior management of my department or agency.

Question 36. Senior management in my department or agency makes effective and timely decisions.

Question 37. Essential information flows effectively from senior management to staff.

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Question 40. I feel that change is managed well in my department or agency.

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 44. My department or agency does a good job of supporting employee career development.

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 49. My department or agency implements activities and practices that support a diverse workplace.

Question 50. Overall, my department or agency treats me with respect.

Question 51. I would recommend my department or agency as a great place to work.

Question 52. I am satisfied with my department or agency.

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Harassment

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?