2019 Public Service Employee Survey Results for Administrative Tribunals Support Service of Canada by Question 94.1. Occupational category (variable derived from question 94)

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 47 27 20 7 0 0 0 73 7 15
2019 Scientific and Professional 47 47 0 6 0 0 0 94 6 51
2019 Administration and Foreign Services 59 34 3 3 1 0 0 93 4 267
2019 Administrative Support 76 16 4 0 4 0 0 92 4 25
2017 Executive 56 32 6 5 0 0 0 88 5 16
2017 Scientific and Professional 47 42 7 3 3 0 0 88 5 42
2017 Administration and Foreign Services 54 39 3 3 1 0 0 93 4 238
2017 Administrative Support 48 33 0 12 6 0 0 82 18 33

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 73 20 0 7 0 0 0 93 7 15
2019 Scientific and Professional 66 18 10 2 2 0 2 86 4 50
2019 Administration and Foreign Services 66 19 4 7 3 0 0 86 10 265
2019 Administrative Support 80 8 8 0 0 0 4 92 0 25
2017 Executive 63 19 6 12 0 0 0 82 12 16
2017 Scientific and Professional 66 18 8 4 4 0 0 83 8 42
2017 Administration and Foreign Services 58 26 7 7 3 0 0 84 9 238
2017 Administrative Support 58 30 0 6 3 0 3 91 9 33

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 80 20 0 0 0 0 0 100 0 15
2019 Scientific and Professional 73 20 4 0 2 0 2 94 2 51
2019 Administration and Foreign Services 59 30 4 4 2 0 0 89 7 268
2019 Administrative Support 52 24 0 16 4 0 4 79 21 25
2017 Executive 82 6 12 0 0 0 0 88 0 16
2017 Scientific and Professional 62 27 4 4 0 0 3 92 4 42
2017 Administration and Foreign Services 55 32 4 8 1 0 0 87 9 238
2017 Administrative Support 40 39 6 6 9 0 0 79 15 33

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 50 36 7 7 0 0 0 86 7 14
2019 Scientific and Professional 43 41 4 8 4 0 0 84 12 51
2019 Administration and Foreign Services 41 39 8 8 3 0 0 81 11 267
2019 Administrative Support 44 32 8 12 0 0 4 79 13 25
2018 Scientific and Professional 44 51 0 5 0 0 0 95 5 41
2018 Administration and Foreign Services 36 41 6 13 4 0 0 77 17 223
2018 Administrative Support 52 24 5 0 5 0 14 89 6 21
2017 Executive 37 38 6 5 0 0 13 87 6 16
2017 Scientific and Professional 36 48 4 9 0 0 3 86 10 42
2017 Administration and Foreign Services 46 32 5 10 6 0 0 79 16 238
2017 Administrative Support 36 30 18 6 9 0 0 67 15 33

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 67 33 0 0 0 0 0 100 0 15
2019 Scientific and Professional 62 28 2 8 0 0 0 90 8 50
2019 Administration and Foreign Services 59 32 5 2 1 0 0 92 3 265
2019 Administrative Support 60 20 12 8 0 0 0 80 8 25
2017 Executive 69 19 6 5 0 0 0 88 5 16
2017 Scientific and Professional 59 23 8 4 3 0 3 84 7 42
2017 Administration and Foreign Services 58 31 6 4 1 0 0 89 5 238
2017 Administrative Support 49 36 9 3 3 0 0 85 6 33

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 53 27 0 13 7 0 0 80 20 15
2019 Scientific and Professional 61 22 6 8 4 0 0 82 12 51
2019 Administration and Foreign Services 58 30 7 4 1 0 0 89 5 268
2019 Administrative Support 44 32 8 12 4 0 0 76 16 25
2018 Scientific and Professional 40 32 0 15 13 0 0 72 28 40
2018 Administration and Foreign Services 57 27 9 2 3 0 1 85 5 222
2018 Administrative Support 33 33 24 5 0 5 0 70 5 21
2017 Executive 63 19 6 6 5 0 0 82 12 16
2017 Scientific and Professional 59 21 11 5 3 0 0 80 9 42
2017 Administration and Foreign Services 51 33 7 5 2 0 2 85 7 238
2017 Administrative Support 42 33 18 3 0 0 3 78 3 33

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 53 20 7 13 7 0 0 73 20 15
2019 Scientific and Professional 47 41 6 2 4 0 0 88 6 51
2019 Administration and Foreign Services 39 41 10 6 4 0 0 81 10 268
2019 Administrative Support 44 24 8 16 8 0 0 68 24 25
2018 Scientific and Professional 48 44 3 3 3 0 0 92 5 40
2018 Administration and Foreign Services 37 42 11 8 3 0 0 79 11 224
2018 Administrative Support 27 36 18 14 5 0 0 64 18 22
2017 Executive 44 51 0 5 0 0 0 95 5 16
2017 Scientific and Professional 39 42 11 3 5 0 0 81 8 42
2017 Administration and Foreign Services 34 44 9 7 5 0 0 79 12 237
2017 Administrative Support 24 21 27 15 12 0 0 46 27 33

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 47 13 7 13 20 0 0 60 33 15
2019 Scientific and Professional 37 37 10 6 10 0 0 75 16 51
2019 Administration and Foreign Services 44 32 14 8 2 0 0 76 10 267
2019 Administrative Support 24 36 20 12 4 0 4 63 17 25
2018 Scientific and Professional 38 39 7 5 10 0 0 78 15 41
2018 Administration and Foreign Services 38 38 10 11 3 0 0 76 14 224
2018 Administrative Support 29 33 5 24 10 0 0 62 33 21
2017 Executive 25 44 24 6 0 0 0 69 6 16
2017 Scientific and Professional 32 37 13 2 16 0 0 69 18 42
2017 Administration and Foreign Services 37 36 12 6 8 1 0 74 14 237
2017 Administrative Support 36 33 6 15 9 0 0 70 24 33

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 33 53 7 7 0 0 0 87 7 15
2019 Scientific and Professional 49 31 6 10 4 0 0 80 14 51
2019 Administration and Foreign Services 40 41 9 6 3 0 0 81 9 265
2019 Administrative Support 48 32 12 4 0 0 4 83 4 25
2018 Scientific and Professional 36 47 10 5 2 0 0 83 7 41
2018 Administration and Foreign Services 37 37 13 7 6 0 0 74 13 225
2018 Administrative Support 32 36 14 14 5 0 0 68 18 22
2017 Executive 39 50 0 12 0 0 0 88 12 16
2017 Scientific and Professional 28 39 9 18 6 0 0 68 24 41
2017 Administration and Foreign Services 39 35 10 11 5 0 0 74 15 237
2017 Administrative Support 44 37 3 13 3 0 0 81 16 32

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 60 27 7 0 7 0 0 87 7 15
2019 Scientific and Professional 73 22 0 2 4 0 0 94 6 51
2019 Administration and Foreign Services 56 35 6 2 1 0 0 91 3 267
2019 Administrative Support 52 32 16 0 0 0 0 84 0 25
2018 Scientific and Professional 63 32 5 0 0 0 0 95 0 41
2018 Administration and Foreign Services 58 34 5 1 1 0 0 92 2 225
2018 Administrative Support 64 27 9 0 0 0 0 91 0 22
2017 Executive 58 36 0 0 6 0 0 94 6 16
2017 Scientific and Professional 46 40 9 0 5 0 0 86 5 42
2017 Administration and Foreign Services 51 31 10 5 2 0 1 83 7 237
2017 Administrative Support 49 42 9 0 0 0 0 91 0 33

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 47 20 0 20 13 0 0 67 33 15
2019 Scientific and Professional 37 41 8 4 10 0 0 78 14 51
2019 Administration and Foreign Services 44 35 13 6 2 0 0 79 8 266
2019 Administrative Support 40 24 12 20 4 0 0 64 24 25
2018 Scientific and Professional 43 39 10 0 7 0 0 83 7 41
2018 Administration and Foreign Services 42 37 12 4 4 0 0 80 8 224
2018 Administrative Support 41 23 14 9 9 5 0 67 19 22
2017 Executive 57 19 12 13 0 0 0 76 13 16
2017 Scientific and Professional 42 28 11 8 12 0 0 70 19 41
2017 Administration and Foreign Services 39 36 10 7 7 1 0 76 14 236
2017 Administrative Support 30 36 21 3 9 0 0 67 12 33

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 60 27 0 13 0 0 0 87 13 15
2019 Scientific and Professional 63 27 8 0 2 0 0 90 2 51
2019 Administration and Foreign Services 56 29 11 2 2 0 0 85 5 265
2019 Administrative Support 50 25 13 13 0 0 0 75 13 24
2018 Scientific and Professional 53 37 10 0 0 0 0 90 0 41
2018 Administration and Foreign Services 55 30 11 3 1 0 0 85 4 224
2018 Administrative Support 64 14 14 0 9 0 0 77 9 22
2017 Executive 63 37 0 0 0 0 0 100 0 16
2017 Scientific and Professional 51 44 3 0 3 0 0 94 3 41
2017 Administration and Foreign Services 51 35 7 4 2 0 0 87 6 238
2017 Administrative Support 43 30 12 9 6 0 0 73 15 33

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 53 20 13 0 13 0 0 73 13 15
2019 Scientific and Professional 38 46 4 8 4 0 0 84 12 50
2019 Administration and Foreign Services 38 39 9 9 3 0 1 78 12 267
2019 Administrative Support 44 12 28 8 8 0 0 56 16 25
2018 Scientific and Professional 43 34 7 10 2 2 0 80 13 41
2018 Administration and Foreign Services 43 35 12 6 4 0 0 78 10 225
2018 Administrative Support 32 23 14 14 18 0 0 55 32 22
2017 Executive 69 13 0 5 13 0 0 82 18 16
2017 Scientific and Professional 29 37 12 12 8 0 3 67 20 42
2017 Administration and Foreign Services 40 37 10 10 4 0 0 77 14 238
2017 Administrative Support 30 27 21 9 9 0 3 59 19 33

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 47 27 13 0 13 0 0 73 13 15
2019 Scientific and Professional 46 26 16 4 8 0 0 72 12 50
2019 Administration and Foreign Services 47 31 12 7 3 0 0 78 10 267
2019 Administrative Support 32 16 40 8 0 0 4 50 8 25
2018 Scientific and Professional 38 37 17 5 2 0 0 75 7 41
2018 Administration and Foreign Services 44 33 12 8 3 0 0 78 11 224
2018 Administrative Support 23 36 23 5 14 0 0 59 18 22
2017 Executive 50 25 6 6 12 0 0 76 18 16
2017 Scientific and Professional 25 35 21 6 10 0 3 62 16 42
2017 Administration and Foreign Services 44 33 11 7 4 0 1 78 11 238
2017 Administrative Support 33 36 15 6 6 3 0 72 13 33

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 33 40 13 0 13 0 0 73 13 15
2019 Scientific and Professional 47 35 6 8 4 0 0 82 12 51
2019 Administration and Foreign Services 44 38 10 6 2 0 0 82 8 265
2019 Administrative Support 40 36 20 4 0 0 0 76 4 25
2019 Other occupational category 32 43 22 3 0 0 0 76 3 10
2018 Scientific and Professional 44 33 10 13 0 0 0 77 13 40
2018 Administration and Foreign Services 43 37 10 7 4 0 0 80 10 222
2018 Administrative Support 36 36 23 5 0 0 0 73 5 22
2017 Executive 50 25 0 13 12 0 0 76 24 16
2017 Scientific and Professional 35 35 18 6 6 0 0 70 12 41
2017 Administration and Foreign Services 41 39 10 7 3 0 0 80 10 238
2017 Administrative Support 40 30 21 6 3 0 0 70 9 33

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 60 13 7 20 0 0 0 73 20 15
2019 Scientific and Professional 51 31 10 4 4 0 0 82 8 51
2019 Administration and Foreign Services 48 37 9 3 3 0 0 85 6 268
2019 Administrative Support 44 24 16 8 4 0 4 71 13 25
2018 Scientific and Professional 47 41 10 0 2 0 0 88 2 41
2018 Administration and Foreign Services 46 36 12 5 2 0 0 82 7 224
2018 Administrative Support 50 27 9 0 14 0 0 77 14 22
2017 Executive 57 37 6 0 0 0 0 94 0 16
2017 Scientific and Professional 52 27 11 7 3 0 0 79 10 42
2017 Administration and Foreign Services 42 40 9 5 4 0 0 82 9 236
2017 Administrative Support 33 27 12 21 6 0 0 61 27 33

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 20 40 13 20 7 0 0 60 27 15
2019 Scientific and Professional 35 29 24 8 4 0 0 63 12 49
2019 Administration and Foreign Services 50 32 12 5 1 0 0 82 6 265
2019 Administrative Support 83 8 4 0 4 0 0 92 4 24
2018 Scientific and Professional 34 31 20 10 5 0 0 66 15 41
2018 Administration and Foreign Services 50 30 13 5 3 0 0 80 7 226
2018 Administrative Support 64 18 14 5 0 0 0 82 5 22
2017 Executive 13 38 30 6 13 0 0 51 19 16
2017 Scientific and Professional 21 56 12 3 2 4 3 82 5 42
2017 Administration and Foreign Services 48 35 12 3 1 0 0 83 4 238
2017 Administrative Support 73 27 0 0 0 0 0 100 0 33

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 0 27 40 27 7 0 0 33 27 15
2019 Scientific and Professional 6 10 29 35 20 0 0 55 16 51
2019 Administration and Foreign Services 12 18 34 20 16 1 0 36 30 266
2019 Administrative Support 0 8 24 28 24 4 12 62 10 25
2018 Scientific and Professional 0 21 20 40 13 0 5 56 22 38
2018 Administration and Foreign Services 9 20 29 27 14 1 0 42 29 225
2018 Administrative Support 0 14 50 14 18 0 5 33 14 22
2017 Executive 6 23 32 19 6 0 13 29 34 16
2017 Scientific and Professional 10 11 25 28 19 3 5 51 22 42
2017 Administration and Foreign Services 7 27 29 21 12 1 3 34 36 236
2017 Administrative Support 6 12 24 27 24 3 3 55 19 33

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 13 7 20 47 13 0 0 60 20 15
2019 Scientific and Professional 6 4 29 29 25 4 2 58 10 51
2019 Administration and Foreign Services 8 11 25 30 21 4 1 54 20 266
2019 Administrative Support 4 8 13 17 42 8 8 70 15 24
2018 Scientific and Professional 3 18 37 20 18 0 5 40 21 40
2018 Administration and Foreign Services 8 19 22 29 18 4 0 49 28 226
2018 Administrative Support 5 10 24 29 29 5 0 60 15 21
2017 Executive 13 10 32 13 20 0 13 37 26 16
2017 Scientific and Professional 15 4 26 27 15 4 8 48 22 42
2017 Administration and Foreign Services 9 13 24 27 18 3 6 49 24 234
2017 Administrative Support 9 12 21 18 24 6 9 50 25 33

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 20 7 20 27 27 0 0 53 27 15
2019 Scientific and Professional 12 8 25 31 24 0 0 55 20 51
2019 Administration and Foreign Services 7 18 30 23 19 1 3 43 26 267
2019 Administrative Support 4 8 24 20 24 8 12 55 15 25
2018 Scientific and Professional 7 15 40 15 15 3 5 33 24 40
2018 Administration and Foreign Services 8 16 35 21 15 4 2 38 25 225
2018 Administrative Support 5 18 18 23 23 9 5 53 26 22
2017 Executive 17 19 13 32 0 6 13 40 44 16
2017 Scientific and Professional 16 6 25 27 13 5 8 46 25 42
2017 Administration and Foreign Services 12 16 31 21 13 3 4 37 30 238
2017 Administrative Support 6 6 21 27 21 3 15 60 15 33

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 7 27 33 27 7 0 0 33 33 15
2019 Scientific and Professional 6 8 35 29 22 0 0 51 14 51
2019 Administration and Foreign Services 4 12 27 32 23 1 2 56 16 266
2019 Administrative Support 4 0 4 25 50 0 17 90 5 24
2018 Scientific and Professional 5 10 41 22 17 0 5 41 16 41
2018 Administration and Foreign Services 3 4 35 34 22 0 1 57 7 226
2018 Administrative Support 0 5 14 41 32 9 0 80 5 22
2017 Executive 6 17 32 13 13 0 19 32 29 16
2017 Scientific and Professional 11 4 41 29 8 3 5 39 17 42
2017 Administration and Foreign Services 2 8 33 33 18 1 4 55 10 235
2017 Administrative Support 0 6 12 21 48 3 9 79 7 33

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 7 40 20 27 7 0 0 33 47 15
2019 Scientific and Professional 6 8 31 25 24 4 2 52 15 51
2019 Administration and Foreign Services 11 20 23 25 17 1 2 44 32 266
2019 Administrative Support 0 8 12 36 24 0 20 75 10 25
2018 Scientific and Professional 12 15 25 19 25 0 5 46 28 41
2018 Administration and Foreign Services 8 24 27 23 13 3 2 38 33 226
2018 Administrative Support 5 5 18 36 32 0 5 71 10 22
2017 Executive 12 13 32 13 0 0 31 19 35 16
2017 Scientific and Professional 7 18 20 15 23 3 13 46 30 42
2017 Administration and Foreign Services 9 18 27 19 19 2 6 41 29 236
2017 Administrative Support 6 6 15 21 37 6 9 68 14 33

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 7 21 36 29 7 0 0 36 29 14
2019 Scientific and Professional 2 10 27 41 18 2 0 60 12 51
2019 Administration and Foreign Services 12 11 29 25 17 3 3 44 25 268
2019 Administrative Support 0 17 21 33 13 8 8 55 20 24
2018 Scientific and Professional 10 10 25 23 22 5 5 49 22 40
2018 Administration and Foreign Services 13 22 23 26 10 3 3 39 37 225
2018 Administrative Support 9 14 23 5 41 5 5 50 25 22
2017 Executive 18 13 6 32 18 0 13 58 35 16
2017 Scientific and Professional 16 4 13 27 23 5 11 60 24 42
2017 Administration and Foreign Services 8 11 27 26 18 4 6 48 21 235
2017 Administrative Support 6 9 24 12 31 6 12 52 18 33

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 20 27 20 33 0 0 0 33 47 15
2019 Scientific and Professional 12 6 28 34 20 0 0 54 18 50
2019 Administration and Foreign Services 5 16 28 30 18 2 1 50 21 266
2019 Administrative Support 4 8 16 44 16 4 8 68 14 25
2018 Scientific and Professional 10 5 42 15 20 3 5 38 16 40
2018 Administration and Foreign Services 8 14 36 24 12 3 1 38 24 226
2018 Administrative Support 5 9 9 27 36 9 5 74 16 22
2017 Executive 18 19 18 32 6 0 6 41 40 16
2017 Scientific and Professional 18 5 33 12 21 5 5 37 26 42
2017 Administration and Foreign Services 9 13 32 21 15 3 7 40 25 238
2017 Administrative Support 3 9 24 12 37 6 9 57 14 33

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 7 27 40 13 13 0 0 27 33 15
2019 Scientific and Professional 2 16 31 25 25 0 0 51 18 51
2019 Administration and Foreign Services 5 10 24 30 30 1 1 61 15 267
2019 Administrative Support 8 8 32 16 20 4 12 43 19 25
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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 80 13 0 7 0 0 0 93 7 15
2019 Scientific and Professional 63 22 8 2 2 0 4 88 4 51
2019 Administration and Foreign Services 72 15 5 4 3 1 0 88 7 266
2019 Administrative Support 84 8 0 4 0 0 4 96 4 25
2017 Executive 81 13 6 0 0 0 0 94 0 16
2017 Scientific and Professional 61 24 7 4 2 0 3 87 6 42
2017 Administration and Foreign Services 67 20 5 6 1 0 0 87 7 238
2017 Administrative Support 66 15 6 0 6 0 6 87 6 33

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 53 27 7 0 7 0 7 86 7 15
2019 Scientific and Professional 39 25 14 6 2 8 6 75 9 51
2019 Administration and Foreign Services 36 27 12 10 4 6 5 71 15 267
2019 Administrative Support 38 17 21 8 0 13 4 65 10 24
2018 Scientific and Professional 19 25 20 10 8 13 5 54 21 40
2018 Administration and Foreign Services 29 33 15 10 4 6 4 68 15 225
2018 Administrative Support 32 23 27 14 0 0 5 57 14 22
2017 Executive 45 43 6 0 5 0 0 88 5 16
2017 Scientific and Professional 20 29 11 5 11 16 8 65 21 42
2017 Administration and Foreign Services 31 26 17 10 7 5 4 63 18 238
2017 Administrative Support 33 27 3 15 6 3 12 71 25 33

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 73 13 0 13 0 0 0 87 13 15
2019 Scientific and Professional 57 25 6 8 2 0 2 84 10 51
2019 Administration and Foreign Services 54 28 4 9 3 1 0 83 13 267
2019 Administrative Support 40 28 12 16 0 4 0 71 17 25
2018 Scientific and Professional 47 23 10 10 5 3 3 73 16 40
2018 Administration and Foreign Services 52 30 9 5 4 0 0 83 8 226
2018 Administrative Support 36 32 5 23 5 0 0 68 27 22
2017 Executive 64 24 6 0 5 0 0 88 5 16
2017 Scientific and Professional 45 31 9 4 8 0 3 78 13 42
2017 Administration and Foreign Services 52 26 10 6 6 0 0 78 12 238
2017 Administrative Support 48 27 9 9 3 3 0 78 13 33

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 60 20 13 0 7 0 0 80 7 15
2019 Scientific and Professional 72 18 6 0 2 0 2 92 2 50
2019 Administration and Foreign Services 57 31 6 4 1 0 0 88 5 266
2019 Administrative Support 60 36 0 0 4 0 0 96 4 25
2018 Scientific and Professional 65 25 5 0 3 0 3 92 3 40
2018 Administration and Foreign Services 55 35 4 4 1 0 0 91 5 226
2018 Administrative Support 64 32 5 0 0 0 0 95 0 22
2017 Executive 51 19 18 6 5 0 0 71 12 16
2017 Scientific and Professional 60 23 7 8 0 0 3 85 8 42
2017 Administration and Foreign Services 54 30 5 9 2 0 0 84 11 238
2017 Administrative Support 48 42 6 0 3 0 0 91 3 33

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 60 20 13 7 0 0 0 80 7 15
2019 Scientific and Professional 65 25 4 2 2 2 0 92 4 51
2019 Administration and Foreign Services 50 31 11 5 1 1 0 82 7 266
2019 Administrative Support 40 40 12 8 0 0 0 80 8 25
2018 Scientific and Professional 55 30 10 3 0 0 3 87 3 40
2018 Administration and Foreign Services 50 36 8 3 1 1 0 87 5 226
2018 Administrative Support 41 23 27 5 5 0 0 64 9 22
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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 53 33 0 0 7 0 7 93 7 15
2019 Scientific and Professional 51 20 16 0 2 0 12 80 2 51
2019 Administration and Foreign Services 48 25 16 4 2 0 4 77 6 268
2019 Administrative Support 32 20 12 4 8 0 24 68 16 25

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 40 33 13 0 13 0 0 73 13 15
2019 Scientific and Professional 45 31 8 4 12 0 0 76 16 51
2019 Administration and Foreign Services 47 29 12 5 5 0 1 77 11 268
2019 Administrative Support 28 40 8 12 8 0 4 71 21 25
2018 Scientific and Professional 37 43 10 5 5 0 0 80 10 40
2018 Administration and Foreign Services 42 38 12 5 2 0 0 80 7 222
2018 Administrative Support 45 32 9 0 9 5 0 81 10 22
2017 Executive 38 37 19 5 0 0 0 76 5 16
2017 Scientific and Professional 42 32 9 4 12 0 0 75 16 42
2017 Administration and Foreign Services 47 29 9 6 6 1 1 78 13 237
2017 Administrative Support 39 33 12 3 9 3 0 75 13 33

Question 26. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 50 29 7 0 14 0 0 79 14 14
2019 Scientific and Professional 58 26 6 2 8 0 0 84 10 50
2019 Administration and Foreign Services 54 24 12 6 3 2 0 79 9 266
2019 Administrative Support 44 16 12 0 8 12 8 75 10 25
2018 Scientific and Professional 37 50 3 3 5 3 0 90 8 40
2018 Administration and Foreign Services 55 30 7 3 2 1 0 87 5 223
2018 Administrative Support 32 14 27 9 14 5 0 48 24 22
2017 Executive 45 42 6 0 0 6 0 93 0 16
2017 Scientific and Professional 51 23 4 7 12 0 3 77 19 42
2017 Administration and Foreign Services 57 24 6 7 5 1 0 82 12 238
2017 Administrative Support 39 45 0 0 6 6 3 93 7 33

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 27 53 7 0 13 0 0 80 13 15
2019 Scientific and Professional 59 22 12 2 6 0 0 80 8 51
2019 Administration and Foreign Services 49 28 11 8 4 0 0 77 12 267
2019 Administrative Support 56 32 4 8 0 0 0 88 8 25
2018 Scientific and Professional 34 48 5 8 5 0 0 82 13 40
2018 Administration and Foreign Services 46 39 7 5 2 2 0 86 7 222
2018 Administrative Support 32 27 27 5 9 0 0 59 14 22
2017 Executive 57 31 6 6 0 0 0 87 6 16
2017 Scientific and Professional 42 17 9 15 12 2 3 62 28 42
2017 Administration and Foreign Services 51 30 9 4 6 0 0 81 10 237
2017 Administrative Support 42 36 12 0 3 6 0 84 3 33

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 79 7 14 0 0 0 0 86 0 14
2019 Scientific and Professional 90 6 0 0 2 0 2 98 2 50
2019 Administration and Foreign Services 83 12 2 1 2 0 0 95 3 265
2019 Administrative Support 92 4 0 0 0 0 4 100 0 25
2017 Executive 87 13 0 0 0 0 0 100 0 16
2017 Scientific and Professional 83 13 4 0 0 0 0 96 0 42
2017 Administration and Foreign Services 81 14 2 2 1 0 0 95 3 236
2017 Administrative Support 79 18 0 0 0 0 3 100 0 33

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 67 7 7 7 0 7 7 85 8 15
2019 Scientific and Professional 60 22 4 4 6 2 2 85 10 50
2019 Administration and Foreign Services 69 16 5 3 5 1 1 87 9 268
2019 Administrative Support 60 8 4 4 20 0 4 71 25 25
2017 Executive 64 17 0 0 0 6 13 100 0 16
2017 Scientific and Professional 72 15 4 2 3 5 0 91 5 42
2017 Administration and Foreign Services 58 23 6 5 2 2 3 86 8 236
2017 Administrative Support 42 21 0 18 3 0 15 75 25 33

Question 30. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 47 20 13 0 20 0 0 67 20 15
2019 Scientific and Professional 71 16 8 2 4 0 0 86 6 51
2019 Administration and Foreign Services 65 19 9 2 3 2 0 85 5 268
2019 Administrative Support 48 28 8 4 12 0 0 76 16 25
2018 Scientific and Professional 52 38 8 3 0 0 0 90 3 40
2018 Administration and Foreign Services 61 27 7 2 2 1 0 89 4 223
2018 Administrative Support 41 14 14 9 14 5 5 60 25 22
2017 Executive 68 6 25 0 0 0 0 75 0 16
2017 Scientific and Professional 65 17 4 4 7 3 0 84 12 42
2017 Administration and Foreign Services 63 18 10 4 3 1 1 83 7 237
2017 Administrative Support 48 27 9 3 3 9 0 83 7 33

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 33 40 7 0 20 0 0 73 20 15
2019 Scientific and Professional 61 29 0 6 4 0 0 90 10 51
2019 Administration and Foreign Services 57 22 11 6 3 1 0 80 9 267
2019 Administrative Support 48 28 12 8 4 0 0 76 12 25
2018 Scientific and Professional 47 38 13 3 0 0 0 85 3 40
2018 Administration and Foreign Services 53 28 11 5 3 0 0 81 8 222
2018 Administrative Support 36 27 18 9 9 0 0 64 18 22
2017 Executive 58 24 18 0 0 0 0 82 0 16
2017 Scientific and Professional 58 17 7 5 12 0 0 76 18 42
2017 Administration and Foreign Services 59 23 7 7 4 0 0 82 11 238
2017 Administrative Support 57 24 9 6 3 0 0 82 9 33

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 33 60 7 0 0 0 0 93 0 15
2019 Administration and Foreign Services 27 47 16 7 0 3 0 76 7 61
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Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 33 27 20 7 13 0 0 60 20 15
2019 Scientific and Professional 43 29 8 2 8 10 0 80 11 51
2019 Administration and Foreign Services 41 31 11 9 3 5 0 76 12 267
2019 Administrative Support 44 28 16 8 0 4 0 75 8 25
2018 Scientific and Professional 47 26 12 5 7 2 0 75 12 42
2018 Administration and Foreign Services 35 34 15 7 2 7 0 74 10 223
2018 Administrative Support 41 36 9 5 0 9 0 85 5 22
2017 Executive 39 32 13 12 5 0 0 71 17 16
2017 Scientific and Professional 33 34 6 6 16 5 0 71 23 42
2017 Administration and Foreign Services 32 32 11 10 6 8 0 70 18 238
2017 Administrative Support 42 27 12 6 6 6 0 74 13 33

Question 35. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 33 27 13 13 13 0 0 60 27 15
2019 Scientific and Professional 27 39 14 4 10 6 0 71 15 51
2019 Administration and Foreign Services 38 30 14 10 6 2 0 69 16 266
2019 Administrative Support 44 36 4 8 0 8 0 87 9 25
2018 Scientific and Professional 35 31 12 12 10 0 0 66 22 42
2018 Administration and Foreign Services 31 33 17 10 6 4 0 66 16 224
2018 Administrative Support 32 45 9 9 0 5 0 81 10 22
2017 Executive 39 25 19 0 17 0 0 64 17 16
2017 Scientific and Professional 19 45 8 6 19 3 0 66 26 42
2017 Administration and Foreign Services 33 28 16 10 9 4 0 64 20 237
2017 Administrative Support 48 24 12 9 3 3 0 75 13 33

Question 36. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 20 33 20 13 13 0 0 53 27 15
2019 Scientific and Professional 25 31 16 10 14 4 0 59 24 51
2019 Administration and Foreign Services 29 32 16 13 6 4 0 64 20 267
2019 Administrative Support 36 24 20 0 8 12 0 68 9 25
2018 Scientific and Professional 29 22 17 15 12 5 0 53 28 41
2018 Administration and Foreign Services 23 31 20 14 6 5 0 57 22 223
2018 Administrative Support 32 32 32 0 0 5 0 67 0 22
2017 Executive 25 39 6 12 18 0 0 64 29 16
2017 Scientific and Professional 15 30 20 6 21 8 0 49 29 42
2017 Administration and Foreign Services 24 27 19 13 9 8 0 56 24 238
2017 Administrative Support 37 19 28 3 3 9 0 62 7 32

Question 37. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 27 40 7 13 13 0 0 67 27 15
2019 Scientific and Professional 22 35 22 14 8 0 0 57 22 51
2019 Administration and Foreign Services 24 38 15 12 8 2 0 64 21 267
2019 Administrative Support 40 32 12 12 4 0 0 72 16 25
2018 Scientific and Professional 18 34 17 22 10 0 0 52 31 42
2018 Administration and Foreign Services 20 37 14 20 7 2 0 58 28 225
2018 Administrative Support 45 27 9 5 9 5 0 76 14 22
2017 Executive 25 25 6 18 24 0 0 51 43 16
2017 Scientific and Professional 9 35 13 15 20 8 0 48 38 42
2017 Administration and Foreign Services 22 35 14 12 11 5 0 60 25 237
2017 Administrative Support 36 31 18 3 9 3 0 69 13 33

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 67 27 7 0 0 0 0 93 0 15
2019 Scientific and Professional 76 16 6 0 0 0 2 94 0 51
2019 Administration and Foreign Services 58 21 14 3 2 2 0 81 5 268
2019 Administrative Support 68 24 4 4 0 0 0 92 4 25
Top of Page

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 27 53 20 0 0 0 0 80 0 15
2019 Scientific and Professional 37 31 16 12 2 2 0 70 14 51
2019 Administration and Foreign Services 43 41 9 5 1 1 0 85 6 268
2019 Administrative Support 48 36 12 4 0 0 0 84 4 25
2018 Scientific and Professional 42 26 19 5 5 2 0 70 10 42
2018 Administration and Foreign Services 39 41 13 4 2 1 0 81 6 226
2018 Administrative Support 36 41 14 5 0 5 0 81 5 22
2017 Executive 44 38 13 0 5 0 0 82 5 16
2017 Scientific and Professional 20 37 19 3 17 3 0 59 21 42
2017 Administration and Foreign Services 38 36 14 7 3 2 0 76 10 238
2017 Administrative Support 40 39 15 0 0 6 0 84 0 33

Question 40. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 20 20 27 13 13 0 7 43 29 15
2019 Scientific and Professional 24 35 14 18 6 4 0 61 24 51
2019 Administration and Foreign Services 24 37 17 14 4 4 0 64 19 265
2019 Administrative Support 44 28 16 4 8 0 0 72 12 25

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 40 40 13 0 0 7 0 86 0 15
2019 Scientific and Professional 35 33 20 0 8 0 4 71 8 51
2019 Administration and Foreign Services 34 39 12 7 4 2 1 76 12 266
2019 Administrative Support 43 26 22 0 4 0 4 73 5 23
2018 Scientific and Professional 46 26 12 12 5 0 0 71 17 42
2018 Administration and Foreign Services 35 37 9 8 5 5 1 77 14 225
2018 Administrative Support 36 36 9 14 5 0 0 73 18 22
2017 Executive 45 39 12 5 0 0 0 83 5 16
2017 Scientific and Professional 32 32 11 8 14 0 3 67 22 42
2017 Administration and Foreign Services 38 28 15 10 4 2 1 69 15 238
2017 Administrative Support 33 33 15 3 3 12 0 76 7 33

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 47 33 13 0 7 0 0 80 7 15
2019 Scientific and Professional 36 30 18 4 4 8 0 72 9 50
2019 Administration and Foreign Services 34 42 17 4 2 1 0 77 6 265
2019 Administrative Support 36 44 8 8 4 0 0 80 12 25
2018 Scientific and Professional 33 34 19 5 7 2 0 68 12 42
2018 Administration and Foreign Services 31 40 19 5 2 2 0 73 8 222
2018 Administrative Support 27 36 27 5 0 5 0 67 5 22

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 20 20 33 7 13 0 7 43 21 15
2019 Scientific and Professional 20 14 8 12 14 20 12 50 38 50
2019 Administration and Foreign Services 25 20 19 12 7 13 4 54 22 268
2019 Administrative Support 24 16 28 4 4 16 8 53 11 25
2018 Scientific and Professional 22 20 11 12 17 17 0 51 36 41
2018 Administration and Foreign Services 20 23 20 10 7 17 3 54 21 224
2018 Administrative Support 14 14 23 9 14 23 5 38 31 22
2017 Executive 19 19 19 13 12 12 7 47 30 16
2017 Scientific and Professional 20 17 14 5 20 17 7 48 34 41
2017 Administration and Foreign Services 23 21 17 9 11 14 5 54 26 238
2017 Administrative Support 24 18 24 3 3 24 3 58 8 33

Question 44. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 27 40 20 0 13 0 0 67 13 15
2019 Scientific and Professional 29 37 12 10 4 8 0 72 15 51
2019 Administration and Foreign Services 36 33 14 9 5 3 0 71 15 264
2019 Administrative Support 36 28 16 4 12 4 0 67 17 25
2018 Scientific and Professional 30 34 2 19 10 5 0 67 30 42
2018 Administration and Foreign Services 28 37 16 10 6 3 1 67 17 223
2018 Administrative Support 32 32 14 9 14 0 0 64 23 22
2017 Executive 24 39 32 0 5 0 0 63 5 16
2017 Scientific and Professional 31 26 5 10 17 8 3 64 31 42
2017 Administration and Foreign Services 41 24 11 12 7 6 0 69 20 237
2017 Administrative Support 36 15 9 12 18 6 3 57 33 33

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 20 40 7 0 13 7 13 75 17 15
2019 Scientific and Professional 22 16 20 10 25 8 0 40 38 51
2019 Administration and Foreign Services 25 27 14 14 12 3 3 56 29 266
2019 Administrative Support 28 20 8 8 20 16 0 57 33 25
2018 Scientific and Professional 21 26 12 17 14 5 5 52 35 42
2018 Administration and Foreign Services 20 31 15 16 13 3 2 53 31 225
2018 Administrative Support 14 23 14 18 23 5 5 40 45 22
2017 Executive 24 31 19 7 13 0 6 59 21 16
2017 Scientific and Professional 7 31 3 16 33 7 3 42 55 42
2017 Administration and Foreign Services 25 19 14 17 16 3 5 49 36 238
2017 Administrative Support 22 16 13 6 34 9 0 41 45 32

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 53 20 7 0 13 0 7 79 14 15
2019 Scientific and Professional 51 20 14 6 8 0 2 72 14 51
2019 Administration and Foreign Services 60 22 7 4 2 1 3 85 7 267
2019 Administrative Support 56 16 8 8 0 4 8 82 9 25

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 87 0 0 0 0 0 13 100 0 15
2019 Scientific and Professional 63 2 12 2 8 4 10 75 11 51
2019 Administration and Foreign Services 64 9 8 4 4 3 9 82 9 266
2019 Administrative Support 52 4 12 12 4 0 16 67 19 25

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 67 27 7 0 0 0 0 93 0 15
2019 Scientific and Professional 65 16 12 0 4 0 4 84 4 51
2019 Administration and Foreign Services 56 21 11 5 2 3 4 82 7 266
2019 Administrative Support 64 4 4 8 8 4 8 77 18 25

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 79 7 14 0 0 0 0 86 0 14
2019 Scientific and Professional 67 14 8 0 4 4 4 87 4 51
2019 Administration and Foreign Services 54 19 10 8 2 3 4 78 11 265
2019 Administrative Support 52 16 0 12 8 0 12 77 23 25

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 73 13 0 7 0 0 7 93 7 15
2019 Scientific and Professional 61 6 10 6 8 4 6 74 15 51
2019 Administration and Foreign Services 67 11 5 5 3 5 5 86 9 267
2019 Administrative Support 56 0 24 4 4 8 4 64 9 25

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 100 0 0 0 0 0 0 100 0 15
2019 Scientific and Professional 88 2 2 0 0 0 8 98 0 50
2019 Administration and Foreign Services 68 13 6 2 3 3 5 89 5 266
2019 Administrative Support 54 13 17 4 0 0 13 76 5 24

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 87 7 0 7 0 0 0 93 7 15
2019 Scientific and Professional 84 0 2 2 2 2 8 93 4 51
2019 Administration and Foreign Services 79 4 5 2 2 3 6 91 4 265
2019 Administrative Support 63 8 4 0 4 8 13 89 5 24

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 100 0 0 0 0 0 0 100 0 15
2019 Scientific and Professional 86 4 2 0 0 0 8 98 0 50
2019 Administration and Foreign Services 83 3 2 1 1 2 8 96 2 265
2019 Administrative Support 72 4 0 4 0 4 16 95 5 25

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 47 27 13 0 13 0 0 73 13 15
2019 Scientific and Professional 36 40 14 6 4 0 0 76 10 50
2019 Administration and Foreign Services 34 39 11 8 2 5 0 77 11 268
2019 Administrative Support 24 40 16 8 4 8 0 70 13 25
2018 Scientific and Professional 26 34 24 12 2 2 0 61 15 42
2018 Administration and Foreign Services 29 44 14 6 3 4 0 76 9 225
2018 Administrative Support 19 38 14 10 5 10 5 67 17 21
2017 Executive 38 25 13 18 6 0 0 63 24 16
2017 Scientific and Professional 17 37 18 6 14 5 3 59 21 42
2017 Administration and Foreign Services 31 35 16 9 5 3 1 69 14 238
2017 Administrative Support 24 34 15 3 9 15 0 68 14 33

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 60 20 0 7 13 0 0 80 20 15
2019 Scientific and Professional 47 29 10 6 2 6 0 81 8 51
2019 Administration and Foreign Services 47 37 7 3 3 3 0 87 6 267
2019 Administrative Support 44 40 16 0 0 0 0 84 0 25
2018 Scientific and Professional 40 38 10 7 2 2 0 80 10 42
2018 Administration and Foreign Services 41 42 9 2 2 4 1 87 4 223
2018 Administrative Support 48 33 14 5 0 0 0 81 5 21
2017 Executive 32 50 6 12 0 0 0 82 12 16
2017 Scientific and Professional 37 31 13 4 7 8 0 74 12 42
2017 Administration and Foreign Services 47 34 9 7 2 1 0 82 9 238
2017 Administrative Support 45 30 18 0 0 6 0 81 0 33

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 60 20 7 7 7 0 0 80 13 15
2019 Scientific and Professional 41 31 18 2 2 6 0 77 4 51
2019 Administration and Foreign Services 49 31 9 4 1 5 0 85 6 267
2019 Administrative Support 44 28 20 4 0 0 4 75 4 25
2018 Scientific and Professional 35 29 10 10 2 14 0 75 14 42
2018 Administration and Foreign Services 41 32 13 2 3 8 2 80 5 221
2018 Administrative Support 52 29 10 0 5 5 0 85 5 21
2017 Executive 32 37 13 6 0 12 0 78 7 16
2017 Scientific and Professional 29 29 11 2 14 13 2 69 19 42
2017 Administration and Foreign Services 41 26 15 5 4 6 2 73 11 238
2017 Administrative Support 52 27 3 3 6 6 3 87 10 33

Question 50. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 60 27 0 0 13 0 0 87 13 15
2019 Scientific and Professional 67 18 10 2 4 0 0 84 6 51
2019 Administration and Foreign Services 60 30 7 1 1 1 0 91 2 266
2019 Administrative Support 60 32 8 0 0 0 0 92 0 25
2018 Scientific and Professional 45 36 10 5 5 0 0 81 10 42
2018 Administration and Foreign Services 58 34 4 2 1 0 0 92 3 223
2018 Administrative Support 52 24 14 10 0 0 0 76 10 21
2017 Executive 45 25 18 12 0 0 0 71 12 16
2017 Scientific and Professional 45 28 9 2 14 0 3 75 16 42
2017 Administration and Foreign Services 52 36 6 3 3 0 0 88 6 238
2017 Administrative Support 61 24 12 3 0 0 0 85 3 33

Question 51. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 47 27 7 7 13 0 0 73 20 15
2019 Scientific and Professional 45 27 14 8 4 2 0 74 12 51
2019 Administration and Foreign Services 44 30 16 6 3 1 0 74 9 268
2019 Administrative Support 56 24 8 4 4 4 0 83 8 25
2018 Scientific and Professional 33 29 26 7 5 0 0 62 12 42
2018 Administration and Foreign Services 38 40 14 6 2 0 0 78 8 223
2018 Administrative Support 48 14 29 5 5 0 0 62 10 21
2017 Executive 32 25 19 12 12 0 0 58 23 16
2017 Scientific and Professional 35 32 10 7 16 0 0 67 23 42
2017 Administration and Foreign Services 39 30 16 6 7 1 0 70 13 237
2017 Administrative Support 53 16 22 9 0 0 0 69 9 32

Question 52. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 47 20 20 0 13 0 0 67 13 15
2019 Scientific and Professional 42 34 12 6 4 2 0 78 10 50
2019 Administration and Foreign Services 43 32 14 7 3 0 0 76 10 268
2019 Administrative Support 52 20 16 8 4 0 0 72 12 25
2018 Scientific and Professional 35 29 14 17 5 0 0 64 22 42
2018 Administration and Foreign Services 35 43 12 7 2 1 0 79 9 221
2018 Administrative Support 48 10 29 10 5 0 0 57 14 21
2017 Executive 32 38 6 17 6 0 0 71 23 16
2017 Scientific and Professional 32 35 11 8 13 0 0 67 22 42
2017 Administration and Foreign Services 40 31 15 6 7 0 0 72 13 238
2017 Administrative Support 54 9 30 3 3 0 0 64 6 33

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 40 7 33 7 13 0 0 47 20 15
2019 Scientific and Professional 45 16 24 4 10 2 0 62 14 51
2019 Administration and Foreign Services 41 20 19 10 7 3 0 63 18 268
2019 Administrative Support 32 32 20 4 8 4 0 67 13 25
2018 Scientific and Professional 40 10 22 17 10 2 0 51 27 42
2018 Administration and Foreign Services 32 24 25 11 6 1 1 57 17 224
2018 Administrative Support 43 14 24 5 10 5 0 60 15 21
2017 Executive 32 26 6 17 6 6 6 66 26 16
2017 Scientific and Professional 24 18 14 21 11 7 5 48 36 42
2017 Administration and Foreign Services 33 26 15 10 13 2 0 61 23 238
2017 Administrative Support 45 15 27 3 9 0 0 61 12 33
Top of Page

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2019 Executive 20 33 47 15
2019 Scientific and Professional 12 33 55 51
2019 Administration and Foreign Services 38 26 37 268
2019 Administrative Support 36 28 36 25
2018 Scientific and Professional 19 40 41 42
2018 Administration and Foreign Services 33 30 37 226
2018 Administrative Support 27 32 41 22
2017 Executive 42 19 39 16
2017 Scientific and Professional 25 33 41 42
2017 Administration and Foreign Services 33 36 31 238
2017 Administrative Support 33 36 30 33

Question 55. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2019 Administration and Foreign Services 14 17 59 5 0 4 99
2018 Administration and Foreign Services 11 9 66 8 5 1 76
2017 Scientific and Professional 6 9 32 6 11 36 10
2017 Administration and Foreign Services 10 10 64 2 4 9 81
2017 Administrative Support 9 0 63 18 9 0 11
Top of Page

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 60 13 7 0 0 0 20 92 0 15
2019 Scientific and Professional 37 43 2 4 2 0 12 91 7 51
2019 Administration and Foreign Services 38 39 10 6 1 2 4 82 7 267
2019 Administrative Support 36 40 16 0 4 0 4 79 4 25

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 47 13 7 7 7 7 13 75 17 15
2019 Scientific and Professional 53 22 0 4 4 4 14 90 10 51
2019 Administration and Foreign Services 59 21 8 2 1 6 3 88 3 268
2019 Administrative Support 56 28 12 0 0 4 0 88 0 25
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Scientific and Professional 10 90 51
2019 Administration and Foreign Services 9 91 268
2019 Administrative Support 0 100 25
2018 Scientific and Professional 11 89 41
2018 Administration and Foreign Services 9 91 225

Question 59a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Administration and Foreign Services 42 58 23
2018 Administration and Foreign Services 45 55 20

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Administration and Foreign Services 65 35 23
2018 Administration and Foreign Services 54 46 20

Question 59c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Administration and Foreign Services 0 100 23

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Administration and Foreign Services 0 100 23
2018 Administration and Foreign Services 0 100 20

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Administration and Foreign Services 36 64 23
2018 Administration and Foreign Services 36 64 20

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Administration and Foreign Services 48 52 23
2018 Administration and Foreign Services 54 46 20

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Administration and Foreign Services 43 57 23
2018 Administration and Foreign Services 35 65 20

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Administration and Foreign Services 36 64 23
2018 Administration and Foreign Services 55 45 20

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Administration and Foreign Services 26 74 23
2018 Administration and Foreign Services 39 61 20

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Administration and Foreign Services 61 39 23
2018 Administration and Foreign Services 66 34 20

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Administration and Foreign Services 0 100 23
2018 Administration and Foreign Services 0 100 20

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Administration and Foreign Services 35 65 23
2018 Administration and Foreign Services 40 60 20

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Administration and Foreign Services 62 38 23
2018 Administration and Foreign Services 49 51 20

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Administration and Foreign Services 21 79 23

Question 61c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Administration and Foreign Services 0 100 23

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Administration and Foreign Services 22 78 23

Question 61e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Administration and Foreign Services 0 100 23

Question 61f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Administration and Foreign Services 0 100 23

Question 61g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Administration and Foreign Services 22 78 23

Question 62a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Administration and Foreign Services 26 74 23

Question 62b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Administration and Foreign Services 22 78 23
2018 Administration and Foreign Services 40 60 18

Question 62d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Administration and Foreign Services 21 79 23

Question 62f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Administration and Foreign Services 0 100 23

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Administration and Foreign Services 31 69 23

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Administration and Foreign Services 35 65 23
2018 Administration and Foreign Services 38 62 18

Question 62m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Administration and Foreign Services 0 100 23

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Administration and Foreign Services 44 56 23
2018 Administration and Foreign Services 50 50 18

Question 62o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Administration and Foreign Services 0 100 23
2018 Administration and Foreign Services 0 100 18

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Administration and Foreign Services 13 87 267

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 33 20 13 0 13 20 0 67 17 15
2019 Scientific and Professional 10 10 8 0 14 47 12 48 33 51
2019 Administration and Foreign Services 18 10 16 7 2 34 13 53 17 268
2019 Administrative Support 24 20 8 0 0 32 16 85 0 25
2018 Scientific and Professional 16 14 12 2 12 36 7 53 25 42
2018 Administration and Foreign Services 18 13 16 4 3 38 9 58 13 225
2018 Administrative Support 23 18 27 0 5 27 0 56 6 22
2017 Executive 13 32 19 13 12 5 6 51 27 16
2017 Scientific and Professional 8 11 9 11 16 34 11 34 50 42
2017 Administration and Foreign Services 16 11 15 5 5 36 12 51 19 238
2017 Administrative Support 27 12 6 6 3 33 12 72 17 33

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 40 40 7 0 13 0 0 80 13 15
2019 Scientific and Professional 25 27 10 0 16 20 2 68 20 51
2019 Administration and Foreign Services 31 27 16 5 2 17 1 72 9 268
2019 Administrative Support 36 32 16 4 0 12 0 77 5 25
2018 Scientific and Professional 26 34 17 0 12 10 2 67 14 42
2018 Administration and Foreign Services 29 27 20 5 2 16 1 67 8 224
2018 Administrative Support 32 36 9 0 5 18 0 83 6 22
2017 Executive 27 27 21 25 0 0 0 55 25 15
2017 Scientific and Professional 22 26 13 8 14 13 4 58 26 42
2017 Administration and Foreign Services 29 26 16 5 6 16 3 68 13 238
2017 Administrative Support 40 18 12 6 3 15 6 73 12 33
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Administration and Foreign Services 6 94 268
2019 Other occupational category 0 100 10
2018 Administration and Foreign Services 3 97 226

Question 67a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Administration and Foreign Services 30 70 17

Question 67b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Administration and Foreign Services 71 29 17

Question 67c. From whom did you experience discrimination on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Administration and Foreign Services 0 100 17

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Administration and Foreign Services 0 100 17

Question 67f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Administration and Foreign Services 0 100 17

Question 67g. From whom did you experience discrimination on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Administration and Foreign Services 29 71 17

Question 68f. Please indicate the type of discrimination you experienced. Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Administration and Foreign Services 35 65 17

Question 68h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Administration and Foreign Services 0 100 17

Question 68k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Administration and Foreign Services 0 100 17

Question 68m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Administration and Foreign Services 0 100 17

Question 69a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Administration and Foreign Services 29 71 17

Question 69b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Administration and Foreign Services 30 70 17

Question 69e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Administration and Foreign Services 0 100 17

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Administration and Foreign Services 9 91 266

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 33 20 20 7 0 20 0 67 8 15
2019 Scientific and Professional 10 10 8 0 6 49 18 59 18 51
2019 Administration and Foreign Services 20 9 18 2 2 38 11 57 8 268
2019 Administrative Support 21 25 13 4 0 21 17 73 7 24
2018 Scientific and Professional 21 7 14 0 5 41 12 59 10 42
2018 Administration and Foreign Services 18 13 14 1 1 44 9 65 6 223
2018 Administrative Support 23 9 32 0 5 32 0 47 7 22
2017 Executive 25 26 6 0 5 37 0 82 8 16
2017 Scientific and Professional 9 7 13 6 0 56 10 46 16 42
2017 Administration and Foreign Services 20 9 15 2 2 40 11 59 9 237
2017 Administrative Support 27 15 18 0 3 24 12 66 5 33

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 50 29 7 14 0 0 0 79 14 14
2019 Scientific and Professional 20 29 16 2 4 25 4 69 8 51
2019 Administration and Foreign Services 37 22 18 2 1 18 2 74 4 267
2019 Administrative Support 32 24 28 4 0 8 4 64 5 25
2018 Scientific and Professional 33 19 24 0 7 14 2 62 9 42
2018 Administration and Foreign Services 30 25 19 2 1 22 2 71 4 221
2018 Administrative Support 25 40 15 5 0 15 0 76 6 20
2017 Executive 32 26 19 5 5 13 0 66 12 16
2017 Scientific and Professional 21 27 13 7 0 28 4 71 10 42
2017 Administration and Foreign Services 34 26 14 2 3 19 2 76 6 238
2017 Administrative Support 38 18 13 3 3 22 3 75 8 32
Top of Page

Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 33 27 13 0 20 0 7 64 21 15
2019 Scientific and Professional 31 35 14 8 10 0 2 68 18 51
2019 Administration and Foreign Services 54 22 14 5 4 0 0 76 9 268
2019 Administrative Support 36 36 4 12 8 0 4 75 21 25
2018 Scientific and Professional 31 29 24 6 10 0 0 60 16 42
2018 Administration and Foreign Services 42 29 13 6 8 0 2 72 14 224
2018 Administrative Support 45 23 23 0 5 0 5 71 5 22
2017 Executive 32 32 18 12 6 0 0 64 18 16
2017 Scientific and Professional 40 19 22 0 15 0 4 62 15 42
2017 Administration and Foreign Services 37 22 19 9 10 0 3 61 19 238
2017 Administrative Support 40 24 12 0 21 3 0 66 22 33

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 13 33 20 20 13 0 0 47 33 15
2019 Scientific and Professional 22 28 26 14 8 0 2 51 22 50
2019 Administration and Foreign Services 27 28 26 11 8 0 0 55 19 267
2019 Administrative Support 32 40 20 4 0 0 4 75 4 25
2018 Scientific and Professional 17 19 28 22 14 0 0 36 36 42
2018 Administration and Foreign Services 22 27 23 15 12 0 0 49 27 225
2018 Administrative Support 32 45 9 9 0 0 5 81 10 22
2017 Executive 25 13 39 6 17 0 0 38 23 16
2017 Scientific and Professional 15 29 36 10 10 0 0 45 19 42
2017 Administration and Foreign Services 25 29 24 16 4 0 2 55 21 238
2017 Administrative Support 46 33 15 3 0 0 3 81 3 33

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 20 27 33 7 13 0 0 47 20 15
2019 Scientific and Professional 30 28 28 8 4 0 2 59 12 50
2019 Administration and Foreign Services 35 33 17 9 4 1 0 70 13 267
2019 Administrative Support 68 20 4 0 4 0 4 92 4 25
2018 Scientific and Professional 26 28 22 14 10 0 0 54 24 42
2018 Administration and Foreign Services 31 31 25 7 5 0 1 63 12 222
2018 Administrative Support 48 38 10 5 0 0 0 86 5 21
2017 Executive 19 32 32 12 5 0 0 51 17 16
2017 Scientific and Professional 29 32 27 7 4 0 0 61 11 42
2017 Administration and Foreign Services 33 34 17 12 2 0 2 68 14 237
2017 Administrative Support 43 30 15 3 3 0 6 77 6 33

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 13 20 40 13 13 0 0 33 27 15
2019 Scientific and Professional 33 27 25 8 4 0 2 62 12 51
2019 Administration and Foreign Services 28 26 20 15 10 1 0 54 25 268
2019 Administrative Support 44 28 20 4 0 0 4 75 4 25
2018 Scientific and Professional 22 29 18 17 14 0 0 50 31 42
2018 Administration and Foreign Services 19 25 21 19 14 1 1 45 34 224
2018 Administrative Support 50 9 18 14 9 0 0 59 23 22
2017 Executive 26 32 31 0 12 0 0 58 12 16
2017 Scientific and Professional 38 35 13 3 8 0 3 75 11 42
2017 Administration and Foreign Services 27 27 17 15 10 1 3 57 26 238
2017 Administrative Support 44 22 16 16 0 0 3 68 16 32

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 33 20 27 13 7 0 0 53 20 15
2019 Scientific and Professional 37 29 22 2 8 0 2 68 10 51
2019 Administration and Foreign Services 60 20 11 3 1 1 4 84 4 267
2019 Administrative Support 68 0 8 0 0 4 20 89 0 25
2018 Scientific and Professional 30 24 24 7 14 0 0 54 22 42
2018 Administration and Foreign Services 51 27 13 3 1 1 4 82 4 224
2018 Administrative Support 64 5 9 5 0 0 18 83 6 22
2017 Executive 24 32 25 6 5 0 6 60 12 16
2017 Scientific and Professional 31 35 15 8 6 0 5 70 15 42
2017 Administration and Foreign Services 54 22 8 5 0 0 11 86 6 238
2017 Administrative Support 66 9 3 0 0 0 21 96 0 32

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 27 33 20 7 13 0 0 60 20 15
2019 Scientific and Professional 31 25 20 10 12 0 2 58 22 51
2019 Administration and Foreign Services 45 27 17 6 3 1 1 74 9 268
2019 Administrative Support 52 16 12 4 8 0 8 74 13 25
2018 Scientific and Professional 19 30 22 15 15 0 0 48 30 41
2018 Administration and Foreign Services 40 28 18 9 3 0 2 70 12 222
2018 Administrative Support 45 23 5 5 9 5 9 79 16 22
2017 Executive 25 44 13 12 0 0 6 74 12 16
2017 Scientific and Professional 25 31 36 3 6 0 0 56 9 42
2017 Administration and Foreign Services 39 32 15 9 2 1 3 73 11 235
2017 Administrative Support 42 24 18 6 0 0 9 74 6 33

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 40 33 13 7 7 0 0 73 13 15
2019 Scientific and Professional 31 35 24 4 4 0 2 68 8 51
2019 Administration and Foreign Services 35 34 22 5 3 1 1 70 7 265
2019 Administrative Support 52 16 16 4 0 4 8 77 5 25
2018 Scientific and Professional 40 31 17 5 7 0 0 71 12 42
2018 Administration and Foreign Services 38 31 17 9 3 1 1 70 12 222
2018 Administrative Support 40 35 10 5 5 5 0 79 11 20
2017 Executive 51 19 5 6 12 0 6 75 19 16
2017 Scientific and Professional 34 33 15 8 7 0 3 69 16 42
2017 Administration and Foreign Services 35 30 19 9 4 0 4 68 13 235
2017 Administrative Support 42 40 6 3 0 0 9 90 3 33

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 27 47 20 7 0 0 0 73 7 15
2019 Scientific and Professional 27 43 18 4 6 0 2 72 10 51
2019 Administration and Foreign Services 34 33 15 11 7 1 0 67 18 266
2019 Administrative Support 60 20 0 12 0 0 8 87 13 25
2018 Scientific and Professional 33 31 19 7 7 0 2 66 15 42
2018 Administration and Foreign Services 30 31 21 12 5 0 1 61 17 223
2018 Administrative Support 35 45 10 0 5 5 0 84 5 20
2017 Executive 19 25 43 0 0 0 13 51 0 16
2017 Scientific and Professional 28 33 16 14 4 0 4 64 19 42
2017 Administration and Foreign Services 29 29 23 12 6 0 1 59 18 235
2017 Administrative Support 40 30 12 3 3 0 12 79 7 33

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 27 47 13 13 0 0 0 73 13 15
2019 Scientific and Professional 29 45 16 2 6 0 2 76 8 51
2019 Administration and Foreign Services 42 26 14 11 5 2 1 70 16 265
2019 Administrative Support 56 20 0 8 8 0 8 83 17 25
2018 Scientific and Professional 45 26 19 5 5 0 0 71 10 42
2018 Administration and Foreign Services 33 34 17 9 5 0 1 69 14 223
2018 Administrative Support 35 40 10 0 10 5 0 79 11 20
2017 Executive 51 25 10 0 0 0 13 88 0 16
2017 Scientific and Professional 35 23 22 12 7 0 0 58 19 42
2017 Administration and Foreign Services 37 25 17 12 6 0 2 64 18 235
2017 Administrative Support 40 30 3 9 9 0 9 77 20 33

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 47 27 13 7 7 0 0 73 13 15
2019 Scientific and Professional 45 27 16 4 6 0 2 74 10 51
2019 Administration and Foreign Services 58 20 9 7 5 1 1 79 12 266
2019 Administrative Support 40 24 20 4 4 0 8 70 9 25

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 47 33 13 0 7 0 0 80 7 15
2019 Scientific and Professional 53 29 8 4 4 0 2 84 8 51
2019 Administration and Foreign Services 54 26 12 4 2 1 0 81 7 263
2019 Administrative Support 44 28 8 4 8 0 8 78 13 25
2018 Scientific and Professional 40 31 22 2 5 0 0 71 7 42
2018 Administration and Foreign Services 41 31 17 7 2 0 1 73 10 221
2018 Administrative Support 42 26 16 0 5 5 5 76 6 19
2017 Executive 50 13 18 6 0 0 13 72 7 16
2017 Scientific and Professional 57 22 5 13 0 3 0 82 13 42
2017 Administration and Foreign Services 46 28 14 7 3 0 3 75 11 233
2017 Administrative Support 49 24 9 9 0 0 9 80 10 33

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 87 7 7 0 0 0 0 93 0 15
2019 Scientific and Professional 75 16 4 2 0 2 2 94 2 51
2019 Administration and Foreign Services 74 16 5 2 2 1 1 91 4 264
2019 Administrative Support 63 8 13 0 4 4 8 81 5 24
2018 Scientific and Professional 69 19 10 2 0 0 0 88 2 42
2018 Administration and Foreign Services 65 20 7 5 2 0 1 86 7 222
2018 Administrative Support 61 22 6 0 0 6 6 94 0 18
2017 Executive 88 5 0 0 0 0 6 100 0 16
2017 Scientific and Professional 71 26 2 0 0 0 2 98 0 41
2017 Administration and Foreign Services 64 22 7 2 2 0 3 88 4 238
2017 Administrative Support 70 12 9 0 9 0 0 82 9 33

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 80 13 7 0 0 0 0 93 0 15
2019 Scientific and Professional 78 8 4 0 2 2 6 93 2 50
2019 Administration and Foreign Services 85 6 2 0 1 1 5 97 1 266
2019 Administrative Support 72 8 0 8 4 0 8 87 13 25
2018 Scientific and Professional 88 5 2 2 2 0 0 93 5 42
2018 Administration and Foreign Services 79 10 4 1 1 1 4 94 2 222
2018 Administrative Support 75 5 5 0 0 10 5 94 0 20

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 73 13 0 7 7 0 0 87 13 15
2019 Scientific and Professional 76 8 6 0 4 0 6 90 4 51
2019 Administration and Foreign Services 81 8 5 2 1 0 3 91 4 267
2019 Administrative Support 72 4 4 0 0 4 16 95 0 25
2018 Scientific and Professional 75 10 7 5 2 0 0 85 7 41
2018 Administration and Foreign Services 76 10 5 1 1 1 6 92 2 222
2018 Administrative Support 65 10 15 0 0 5 5 83 0 20
2017 Executive 76 6 0 5 6 0 6 88 12 16
2017 Scientific and Professional 77 7 9 4 3 0 0 84 7 41
2017 Administration and Foreign Services 78 9 3 3 2 1 4 92 5 238
2017 Administrative Support 88 3 0 0 3 3 3 97 3 33

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 53 27 20 0 0 0 0 80 0 15
2019 Scientific and Professional 61 18 8 6 2 0 6 83 8 51
2019 Administration and Foreign Services 61 27 7 2 2 0 2 89 4 266
2019 Administrative Support 52 28 4 4 4 0 8 87 9 25
2018 Scientific and Professional 69 14 10 2 5 0 0 83 7 42
2018 Administration and Foreign Services 63 22 8 2 1 0 3 89 3 222
2018 Administrative Support 52 43 0 5 0 0 0 95 5 21
2017 Executive 63 31 0 0 0 0 6 100 0 16
2017 Scientific and Professional 68 16 13 0 0 0 3 87 0 41
2017 Administration and Foreign Services 58 20 11 4 3 0 4 81 7 237
2017 Administrative Support 64 24 6 0 0 0 6 94 0 33

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 60 13 0 7 20 0 0 73 27 15
2019 Scientific and Professional 69 14 6 2 6 0 4 86 8 51
2019 Administration and Foreign Services 63 13 13 5 4 0 2 78 9 263
2019 Administrative Support 56 12 16 4 0 0 12 77 5 25
2018 Scientific and Professional 59 24 10 5 2 0 0 83 7 42
2018 Administration and Foreign Services 61 18 10 5 3 0 2 82 8 222
2018 Administrative Support 43 33 14 5 5 0 0 76 10 21
2017 Executive 68 6 13 0 0 0 13 85 0 16
2017 Scientific and Professional 61 15 3 12 8 0 0 76 20 41
2017 Administration and Foreign Services 61 16 9 4 6 0 3 80 10 237
2017 Administrative Support 81 16 3 0 0 0 0 97 0 32

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 40 20 40 0 0 0 0 60 0 15
2019 Scientific and Professional 50 18 4 0 2 0 26 92 3 50
2019 Administration and Foreign Services 66 9 4 1 0 0 19 93 1 265
2019 Administrative Support 56 0 4 0 0 0 40 93 0 25
2018 Scientific and Professional 54 14 5 2 0 0 24 91 3 42
2018 Administration and Foreign Services 54 10 4 1 1 1 30 92 2 221
2018 Administrative Support 74 5 5 0 0 0 16 94 0 19
2017 Executive 45 24 13 0 5 0 13 79 6 16
2017 Scientific and Professional 60 7 3 3 0 0 28 92 4 42
2017 Administration and Foreign Services 54 9 7 3 0 0 27 86 4 238
2017 Administrative Support 64 3 0 0 0 0 33 100 0 33

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 80 13 7 0 0 0 0 93 0 15
2019 Scientific and Professional 71 14 12 2 0 0 2 86 2 51
2019 Administration and Foreign Services 75 14 5 1 0 0 4 93 2 267
2019 Administrative Support 72 4 4 0 4 4 12 90 5 25
2018 Scientific and Professional 63 17 10 2 0 0 7 87 3 41
2018 Administration and Foreign Services 69 16 5 2 0 0 6 92 2 222
2018 Administrative Support 81 14 0 0 5 0 0 95 5 21
2017 Executive 57 19 12 0 6 0 6 81 7 16
2017 Scientific and Professional 66 18 5 2 3 2 6 90 5 40
2017 Administration and Foreign Services 70 16 5 2 0 0 6 92 3 237
2017 Administrative Support 76 15 3 0 0 3 3 97 0 33

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 80 13 0 0 7 0 0 93 7 15
2019 Scientific and Professional 75 16 4 0 2 0 4 94 2 51
2019 Administration and Foreign Services 82 8 6 1 3 0 2 91 3 266
2019 Administrative Support 68 12 8 0 4 0 8 87 4 25
2018 Scientific and Professional 71 7 12 7 0 0 2 80 7 42
2018 Administration and Foreign Services 82 7 2 2 4 1 4 93 5 223
2018 Administrative Support 85 0 0 5 5 0 5 89 11 20
2017 Executive 94 0 0 0 0 0 6 100 0 16
2017 Scientific and Professional 57 14 8 10 8 0 2 73 19 41
2017 Administration and Foreign Services 76 12 3 2 1 0 5 94 3 238
2017 Administrative Support 64 12 12 3 6 0 3 79 9 33

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 80 20 0 0 0 0 0 100 0 15
2019 Scientific and Professional 65 22 8 0 2 0 4 90 2 51
2019 Administration and Foreign Services 56 28 12 2 1 0 1 85 3 266
2019 Administrative Support 48 16 16 12 0 0 8 70 13 25
2018 Scientific and Professional 50 26 21 0 0 0 2 79 0 42
2018 Administration and Foreign Services 48 31 14 3 1 0 3 81 4 222
2018 Administrative Support 67 19 10 0 0 0 5 90 0 21
2017 Executive 82 6 0 5 0 0 6 94 6 16
2017 Scientific and Professional 62 29 10 0 0 0 0 90 0 41
2017 Administration and Foreign Services 57 27 8 4 1 0 3 87 5 237
2017 Administrative Support 67 18 6 9 0 0 0 85 9 33

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 7 27 33 20 13 0 0 33 33 15
2019 Scientific and Professional 24 29 27 12 6 0 2 54 18 51
2019 Administration and Foreign Services 24 39 26 10 2 0 0 62 12 268
2019 Administrative Support 44 32 16 4 0 4 0 79 4 25
2018 Scientific and Professional 7 24 52 12 5 0 0 31 17 42
2018 Administration and Foreign Services 19 36 31 14 1 0 0 55 14 224
2018 Administrative Support 41 27 27 5 0 0 0 68 5 22
2017 Executive 19 19 32 29 0 0 0 38 29 16
2017 Scientific and Professional 7 37 42 8 3 4 0 45 12 42
2017 Administration and Foreign Services 15 37 32 11 3 0 2 53 14 238
2017 Administrative Support 24 36 39 0 0 0 0 61 0 33

Question 76. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 27 20 27 20 7 0 0 27 47 15
2019 Scientific and Professional 11 6 40 21 19 0 2 41 17 47
2019 Administration and Foreign Services 8 12 36 28 15 1 0 43 20 267
2019 Administrative Support 4 4 29 21 33 4 4 59 9 24
2018 Scientific and Professional 7 19 42 24 7 0 0 31 26 42
2018 Administration and Foreign Services 6 14 40 24 15 0 0 40 20 220
2018 Administrative Support 0 23 27 27 23 0 0 50 23 22
2017 Executive 5 24 51 6 13 0 0 19 29 16
2017 Scientific and Professional 10 5 37 37 11 0 0 47 15 42
2017 Administration and Foreign Services 7 14 31 28 18 0 2 47 21 236
2017 Administrative Support 3 13 34 22 28 0 0 50 16 32

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 40 40 13 0 7 0 0 80 7 15
2019 Scientific and Professional 27 27 22 8 0 14 2 65 9 51
2019 Administration and Foreign Services 39 36 13 5 3 4 1 79 8 266
2019 Administrative Support 32 40 12 8 8 0 0 72 16 25
2018 Scientific and Professional 23 60 7 2 7 0 0 83 10 42
2018 Administration and Foreign Services 32 45 9 6 3 4 1 81 9 224
2018 Administrative Support 36 32 23 0 0 9 0 75 0 22
2017 Executive 25 44 12 6 6 6 0 74 14 16
2017 Scientific and Professional 12 52 13 3 7 13 0 74 11 42
2017 Administration and Foreign Services 30 33 17 8 4 6 1 68 13 237
2017 Administrative Support 21 42 21 3 3 9 0 70 7 33

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 33 33 13 7 13 0 0 67 20 15
2019 Scientific and Professional 29 33 14 12 6 4 2 67 19 51
2019 Administration and Foreign Services 34 35 17 8 2 4 0 71 11 268
2019 Administrative Support 52 20 16 0 8 4 0 75 8 25
2018 Scientific and Professional 28 43 7 10 10 2 0 73 20 42
2018 Administration and Foreign Services 30 41 15 10 3 2 0 72 13 223
2018 Administrative Support 29 38 19 5 0 5 5 74 5 21
2017 Executive 13 44 19 6 12 6 0 60 19 16
2017 Scientific and Professional 17 44 12 12 15 0 0 61 27 42
2017 Administration and Foreign Services 24 39 15 12 8 1 0 64 20 238
2017 Administrative Support 33 30 27 6 0 3 0 66 6 33
Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Executive 7 93 15
2019 Scientific and Professional 22 78 51
2019 Administration and Foreign Services 17 83 268
2019 Administrative Support 24 76 25
2017 Scientific and Professional 26 74 42
2017 Administration and Foreign Services 13 87 238
2017 Administrative Support 27 73 33

Question 80. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Scientific and Professional 91 9 11
2019 Administration and Foreign Services 85 15 46
2017 Scientific and Professional 85 15 11
2017 Administration and Foreign Services 86 14 30

Question 81. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Scientific and Professional 70 0 10 20 0 0 0 70 20 10
2019 Administration and Foreign Services 53 29 5 11 0 0 3 84 11 38
2017 Scientific and Professional 39 43 7 10 0 0 0 82 10 10
2017 Administration and Foreign Services 49 40 0 7 0 0 4 93 7 26
Top of Page

Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 40 33 20 0 7 0 0 40 60 15
2019 Scientific and Professional 37 39 14 2 4 2 2 39 61 51
2019 Administration and Foreign Services 44 32 10 6 4 4 0 46 54 266
2019 Administrative Support 63 25 4 0 4 0 4 65 35 24
2018 Scientific and Professional 46 26 17 1 7 2 0 47 53 42
2018 Administration and Foreign Services 52 26 8 6 5 2 1 53 47 225
2018 Administrative Support 45 41 9 0 5 0 0 45 55 22
2017 Executive 32 31 24 6 7 0 0 32 68 16
2017 Scientific and Professional 30 25 11 7 11 14 2 36 64 42
2017 Administration and Foreign Services 44 25 12 5 9 3 1 46 54 238
2017 Administrative Support 55 9 21 6 9 0 0 55 45 33

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Scientific and Professional 50 50 30
2019 Administration and Foreign Services 48 52 138

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Scientific and Professional 62 38 29
2019 Administration and Foreign Services 70 30 138
2018 Scientific and Professional 56 44 22
2018 Administration and Foreign Services 71 29 100
2018 Administrative Support 82 18 11

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Scientific and Professional 21 28 17 21 0 0 14 56 24 29
2019 Administration and Foreign Services 38 18 13 9 5 1 17 68 17 135
2018 Scientific and Professional 40 14 5 23 9 5 5 59 36 22
2018 Administration and Foreign Services 36 23 15 13 9 1 4 62 23 100
2018 Administrative Support 8 25 17 0 17 17 17 50 25 12
2017 Executive 45 29 0 17 0 0 9 81 19 11
2017 Scientific and Professional 3 33 13 15 31 5 0 38 48 23
2017 Administration and Foreign Services 23 25 13 11 14 1 13 56 29 121
2017 Administrative Support 13 20 33 13 20 0 0 33 34 15

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Scientific and Professional 7 17 3 10 17 3 41 44 50 29
2019 Administration and Foreign Services 16 14 7 14 19 1 28 43 46 136
2018 Scientific and Professional 9 9 9 9 12 5 46 38 43 22
2018 Administration and Foreign Services 12 14 9 12 23 2 27 37 49 100
2018 Administrative Support 0 27 9 0 27 18 18 43 43 11
2017 Executive 9 9 8 0 9 0 64 52 26 11
2017 Scientific and Professional 0 13 13 11 26 0 37 21 59 23
2017 Administration and Foreign Services 5 10 12 13 31 2 28 21 62 121
2017 Administrative Support 0 13 20 26 40 0 0 13 66 15

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 47 40 7 0 7 0 0 87 7 15
2019 Scientific and Professional 54 10 8 8 8 0 12 73 18 50
2019 Administration and Foreign Services 43 17 14 10 8 1 8 66 20 265
2019 Administrative Support 40 4 24 4 8 0 20 55 15 25
2018 Scientific and Professional 50 14 7 11 5 0 12 74 18 42
2018 Administration and Foreign Services 48 12 14 11 9 0 5 64 21 223
2018 Administrative Support 55 18 14 5 0 0 9 80 5 22
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