2019 Public Service Employee Survey Results for Administrative Tribunals Support Service of Canada by Question 32. Are you a supervisor?

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 55 36 4 4 0 0 0 91 4 86
2019 Non-supervisor 63 30 3 2 3 0 0 92 5 285
2017 Supervisor 53 35 7 4 1 0 0 88 5 94
2017 Non-supervisor 59 33 1 4 2 0 0 93 6 260

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 67 19 2 10 1 0 0 87 11 85
2019 Non-supervisor 71 15 6 3 3 0 2 88 6 283
2017 Supervisor 61 21 6 8 4 0 0 82 12 94
2017 Non-supervisor 65 21 5 5 2 0 1 87 7 260

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 62 25 3 6 3 0 0 87 9 86
2019 Non-supervisor 61 27 3 6 2 0 1 89 8 286
2017 Supervisor 60 31 5 3 1 0 0 91 4 94
2017 Non-supervisor 61 26 4 7 2 0 1 87 9 260

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 49 35 6 9 0 0 1 85 9 85
2019 Non-supervisor 41 38 7 8 3 0 3 81 11 285
2018 Supervisor 37 48 6 8 1 0 0 85 9 74
2018 Non-supervisor 40 37 6 11 3 0 2 79 15 240
2017 Supervisor 46 37 6 7 2 0 1 84 9 94
2017 Non-supervisor 45 34 6 9 5 0 1 79 14 260

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 66 29 6 0 0 0 0 94 0 84
2019 Non-supervisor 60 28 7 4 1 0 0 87 5 284
2017 Supervisor 66 27 5 3 0 0 0 93 3 94
2017 Non-supervisor 61 26 7 4 2 0 1 87 6 260

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 64 25 6 3 2 0 0 89 6 86
2019 Non-supervisor 55 28 8 7 2 0 0 84 8 286
2018 Supervisor 63 26 6 3 2 0 0 89 5 72
2018 Non-supervisor 49 29 11 5 4 1 1 80 9 240
2017 Supervisor 57 26 9 4 4 0 0 83 8 94
2017 Non-supervisor 52 32 8 5 2 0 2 86 7 260

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 50 38 3 6 3 0 0 88 9 86
2019 Non-supervisor 39 38 10 8 5 0 0 77 12 286
2018 Supervisor 49 35 9 7 0 0 0 84 7 74
2018 Non-supervisor 36 43 11 7 4 0 0 78 10 241
2017 Supervisor 37 47 9 5 2 0 0 84 7 94
2017 Non-supervisor 33 43 11 7 6 0 0 76 14 259

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 45 34 7 9 5 0 0 79 14 86
2019 Non-supervisor 40 32 16 8 3 0 1 73 11 285
2018 Supervisor 33 40 14 9 4 0 0 73 13 75
2018 Non-supervisor 38 36 9 12 5 0 0 74 17 240
2017 Supervisor 36 28 17 9 7 1 1 66 16 94
2017 Non-supervisor 44 33 9 5 8 0 0 78 13 259

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 37 43 7 8 3 0 1 82 11 85
2019 Non-supervisor 47 35 9 5 2 0 1 83 7 284
2018 Supervisor 39 35 17 3 4 0 2 75 8 75
2018 Non-supervisor 37 37 12 9 5 0 0 74 13 242
2017 Supervisor 35 35 12 11 4 1 1 72 16 93
2017 Non-supervisor 47 32 7 10 4 0 0 79 14 258

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 61 31 5 1 2 0 0 91 3 86
2019 Non-supervisor 57 31 9 1 1 0 0 88 2 285
2018 Supervisor 69 24 5 1 0 0 0 94 1 74
2018 Non-supervisor 58 33 6 1 1 0 0 92 2 243
2017 Supervisor 58 27 11 1 3 0 0 85 4 94
2017 Non-supervisor 55 31 8 4 2 0 0 86 6 259

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 47 33 8 7 6 0 0 80 12 85
2019 Non-supervisor 42 33 12 9 3 0 0 76 12 285
2018 Supervisor 40 42 12 3 2 0 0 83 5 73
2018 Non-supervisor 42 35 12 5 5 1 0 78 10 243
2017 Supervisor 47 30 10 7 5 1 0 78 12 94
2017 Non-supervisor 45 31 10 6 7 0 0 76 14 257

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 68 26 3 2 1 0 0 94 3 86
2019 Non-supervisor 52 28 13 6 2 0 0 79 7 282
2018 Supervisor 61 31 7 1 0 0 0 92 1 72
2018 Non-supervisor 55 29 12 2 2 0 0 84 4 242
2017 Supervisor 58 36 2 3 1 0 0 94 4 93
2017 Non-supervisor 55 31 8 4 2 0 0 86 6 260

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 55 28 4 9 3 0 0 83 12 86
2019 Non-supervisor 37 34 16 9 4 0 1 71 13 284
2018 Supervisor 52 35 8 4 1 0 0 87 5 74
2018 Non-supervisor 40 33 12 8 7 0 1 73 15 242
2017 Supervisor 54 28 6 10 2 0 0 82 12 94
2017 Non-supervisor 42 31 11 9 5 0 1 74 14 260

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 56 29 9 1 5 0 0 85 6 86
2019 Non-supervisor 42 25 22 7 2 0 1 68 10 284
2018 Supervisor 51 37 8 1 1 1 0 89 2 74
2018 Non-supervisor 39 33 15 9 4 0 0 71 14 242
2017 Supervisor 47 30 14 7 2 0 0 77 9 94
2017 Non-supervisor 47 29 11 6 6 1 1 77 12 260

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 45 33 11 7 4 0 0 77 11 85
2019 Non-supervisor 42 39 13 5 1 0 0 81 6 283
2018 Supervisor 41 39 16 3 1 0 0 80 4 73
2018 Non-supervisor 43 35 10 9 3 0 0 78 12 239
2017 Supervisor 44 35 8 8 4 0 0 80 12 93
2017 Non-supervisor 48 31 13 5 3 0 0 79 8 260

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 55 32 4 5 2 1 0 88 8 86
2019 Non-supervisor 43 36 12 4 3 0 1 80 7 286
2018 Supervisor 48 39 10 4 0 0 0 87 4 74
2018 Non-supervisor 48 34 11 4 4 0 0 82 7 242
2017 Supervisor 49 35 11 3 1 1 0 85 4 94
2017 Non-supervisor 49 32 8 7 4 0 0 81 11 258

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 31 29 19 18 2 0 0 60 21 84
2019 Non-supervisor 62 25 9 1 2 0 0 87 3 283
2018 Supervisor 27 27 22 9 15 0 0 54 24 75
2018 Non-supervisor 53 29 12 4 1 0 0 82 5 243
2017 Supervisor 24 39 19 9 5 3 0 65 15 94
2017 Non-supervisor 56 31 7 1 0 0 5 91 1 260

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 12 27 28 23 9 0 0 32 40 85
2019 Non-supervisor 6 11 31 26 20 2 4 49 18 285
2018 Supervisor 9 27 29 24 8 0 3 33 38 73
2018 Non-supervisor 6 17 30 29 17 1 1 47 23 241
2017 Supervisor 8 31 33 17 7 1 3 26 40 93
2017 Non-supervisor 6 16 23 21 24 1 8 50 25 259

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 11 16 29 35 9 0 0 44 27 86
2019 Non-supervisor 5 7 19 28 32 5 3 66 13 283
2018 Supervisor 10 22 22 27 13 4 2 43 33 75
2018 Non-supervisor 6 16 25 27 22 3 1 51 23 241
2017 Supervisor 11 15 24 28 15 2 5 47 28 93
2017 Non-supervisor 7 9 22 21 26 3 12 55 19 257

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 15 17 29 23 17 0 0 40 31 85
2019 Non-supervisor 5 14 26 23 25 3 5 52 20 286
2018 Supervisor 14 15 35 19 13 1 3 34 30 75
2018 Non-supervisor 6 15 33 21 17 5 3 41 23 241
2017 Supervisor 13 21 27 24 10 1 4 35 36 94
2017 Non-supervisor 10 10 24 19 23 3 10 49 23 260

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 7 19 36 31 7 0 0 38 26 86
2019 Non-supervisor 3 6 19 29 37 1 5 70 10 284
2018 Supervisor 5 6 40 38 8 0 2 47 12 74
2018 Non-supervisor 2 5 30 30 28 2 2 61 8 243
2017 Supervisor 6 9 41 31 7 1 4 40 16 93
2017 Non-supervisor 1 6 29 26 27 1 10 59 8 258

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 16 32 23 26 3 0 0 30 48 85
2019 Non-supervisor 5 12 20 27 27 2 7 60 18 285
2018 Supervisor 10 32 30 15 8 0 5 25 44 75
2018 Non-supervisor 8 17 24 26 20 2 3 49 26 243
2017 Supervisor 13 18 37 16 10 1 5 27 33 93
2017 Non-supervisor 5 13 18 18 31 2 13 57 21 259

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 11 17 38 28 3 0 1 32 29 85
2019 Non-supervisor 7 10 23 28 23 5 4 56 19 285
2018 Supervisor 15 32 25 19 7 0 3 26 48 75
2018 Non-supervisor 11 15 23 23 19 5 4 46 29 241
2017 Supervisor 7 17 32 27 15 1 1 42 25 93
2017 Non-supervisor 8 7 18 21 29 4 13 60 18 258

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 10 18 36 30 6 0 0 36 28 86
2019 Non-supervisor 5 12 21 33 24 3 3 60 18 283
2018 Supervisor 16 10 50 16 5 1 2 22 27 75
2018 Non-supervisor 6 13 30 23 20 4 3 47 21 242
2017 Supervisor 14 14 36 21 9 1 6 32 30 94
2017 Non-supervisor 7 9 25 17 28 3 11 52 19 260

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 7 13 29 31 18 1 0 50 21 86
2019 Non-supervisor 4 12 23 25 29 2 4 58 17 285
Top of Page

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 77 14 1 5 3 0 0 90 9 86
2019 Non-supervisor 73 15 5 3 2 1 2 90 6 284
2017 Supervisor 66 18 7 8 1 0 0 85 9 94
2017 Non-supervisor 66 17 5 4 2 0 6 89 6 260

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 51 27 10 8 1 1 2 80 9 86
2019 Non-supervisor 36 22 15 8 3 11 5 69 13 284
2018 Supervisor 40 39 7 5 5 3 1 82 11 75
2018 Non-supervisor 25 30 19 10 4 7 5 62 17 241
2017 Supervisor 36 32 16 8 3 4 1 71 12 94
2017 Non-supervisor 40 21 12 8 8 5 5 69 18 259

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 69 22 3 4 1 0 0 91 6 86
2019 Non-supervisor 51 26 7 11 2 2 0 79 14 285
2018 Supervisor 69 25 1 3 2 0 0 93 5 75
2018 Non-supervisor 45 30 10 9 4 1 1 76 14 242
2017 Supervisor 60 22 9 4 5 0 0 82 8 94
2017 Non-supervisor 55 23 9 6 5 1 1 80 11 260

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 63 28 5 2 1 0 0 91 3 86
2019 Non-supervisor 61 29 6 2 2 0 0 90 5 283
2018 Supervisor 63 30 5 1 1 0 0 93 2 75
2018 Non-supervisor 56 33 5 4 2 0 1 90 5 242
2017 Supervisor 56 27 9 7 1 0 0 83 8 94
2017 Non-supervisor 60 26 5 7 2 0 1 86 9 260

Question 23. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 62 26 10 2 0 0 0 88 2 86
2019 Non-supervisor 49 32 11 6 1 1 0 82 7 285
2018 Supervisor 66 30 4 0 0 0 0 96 0 75
2018 Non-supervisor 46 34 12 4 2 1 2 82 6 242
Top of Page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 58 22 11 1 1 0 7 86 2 86
2019 Non-supervisor 41 27 15 3 4 1 10 75 8 286

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 43 26 15 6 7 0 4 71 13 86
2019 Non-supervisor 43 33 9 7 6 0 2 77 14 286
2018 Supervisor 41 40 4 9 1 1 3 86 10 74
2018 Non-supervisor 42 35 13 5 4 1 1 78 9 239
2017 Supervisor 46 24 14 9 5 1 1 71 14 94
2017 Non-supervisor 46 29 7 5 7 1 6 80 12 259

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 51 23 13 3 6 0 4 77 9 85
2019 Non-supervisor 53 21 11 4 5 4 2 80 9 283
2018 Supervisor 50 31 7 8 0 1 3 85 8 74
2018 Non-supervisor 51 30 9 3 5 2 1 82 8 240
2017 Supervisor 52 22 9 9 5 2 1 76 14 94
2017 Non-supervisor 60 25 3 4 6 1 1 87 10 260

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 42 33 9 8 3 0 4 79 12 86
2019 Non-supervisor 53 28 8 6 4 0 0 82 10 285
2018 Supervisor 45 36 8 8 0 1 2 84 8 73
2018 Non-supervisor 43 38 10 5 4 1 0 82 9 240
2017 Supervisor 51 28 8 8 4 1 1 80 12 94
2017 Non-supervisor 55 24 9 4 6 1 1 80 11 259

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 80 6 7 1 1 0 4 90 2 83
2019 Non-supervisor 85 11 1 0 2 0 1 98 2 284
2017 Supervisor 83 9 4 2 1 0 1 93 3 94
2017 Non-supervisor 78 13 1 1 1 0 6 97 2 258

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 70 16 3 3 0 1 7 93 4 86
2019 Non-supervisor 65 15 4 3 9 2 2 82 13 285
2017 Supervisor 59 21 9 7 1 1 2 83 8 94
2017 Non-supervisor 59 18 4 4 3 2 9 87 9 258

Question 30. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 63 17 12 0 4 0 4 83 4 86
2019 Non-supervisor 61 23 8 3 5 1 0 85 7 286
2018 Supervisor 62 27 7 0 1 1 2 92 1 74
2018 Non-supervisor 57 26 8 3 3 2 1 85 7 240
2017 Supervisor 61 18 12 6 3 0 0 79 9 94
2017 Non-supervisor 66 16 9 2 4 3 1 85 6 259

Question 31. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 47 27 10 6 4 1 4 79 11 86
2019 Non-supervisor 56 26 9 6 4 0 0 82 9 285
2018 Supervisor 56 20 13 6 1 1 2 79 8 74
2018 Non-supervisor 50 29 12 5 4 0 0 79 9 239
2017 Supervisor 57 17 12 8 5 0 0 75 13 94
2017 Non-supervisor 64 21 6 5 4 0 0 85 9 260

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 30 45 12 6 0 5 1 81 6 86
Top of Page

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 37 32 15 12 3 0 0 70 16 85
2019 Non-supervisor 45 29 11 6 3 6 0 79 9 286
2018 Supervisor 39 35 12 13 1 0 0 74 14 75
2018 Non-supervisor 37 33 13 6 3 7 0 76 10 242
2017 Supervisor 34 33 11 11 7 5 0 70 19 94
2017 Non-supervisor 43 27 9 7 7 7 0 75 15 260

Question 35. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 36 26 16 15 8 0 0 62 22 85
2019 Non-supervisor 41 33 10 8 4 4 0 77 12 285
2018 Supervisor 36 29 14 10 9 1 1 66 20 75
2018 Non-supervisor 32 34 15 10 5 4 0 69 16 242
2017 Supervisor 30 33 17 7 11 2 0 65 18 93
2017 Non-supervisor 44 24 11 9 8 4 0 71 17 260

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 31 29 13 16 10 1 0 61 26 85
2019 Non-supervisor 30 33 17 8 6 6 0 68 15 286
2018 Supervisor 25 27 23 17 8 0 1 52 25 75
2018 Non-supervisor 25 31 20 12 7 6 0 59 20 240
2017 Supervisor 25 24 18 17 9 7 0 52 29 94
2017 Non-supervisor 36 24 16 8 9 7 0 64 18 259

Question 37. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 17 43 12 17 10 0 0 61 27 85
2019 Non-supervisor 30 35 16 12 6 2 0 66 18 286
2018 Supervisor 22 38 17 19 4 1 0 60 23 75
2018 Non-supervisor 24 35 13 19 8 2 0 60 28 244
2017 Supervisor 27 30 12 14 13 4 0 59 29 93
2017 Non-supervisor 32 30 13 9 11 5 0 65 21 260

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 56 31 9 2 1 1 0 88 3 86
2019 Non-supervisor 67 18 10 3 1 1 0 87 3 286
Top of Page

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 39 42 11 7 1 0 0 81 8 86
2019 Non-supervisor 43 40 10 6 1 1 0 84 7 286
2018 Supervisor 42 44 8 5 1 0 0 86 6 75
2018 Non-supervisor 39 36 16 4 3 2 1 77 7 244
2017 Supervisor 40 36 11 7 4 1 0 77 11 94
2017 Non-supervisor 44 31 14 4 4 2 0 77 9 260

Question 40. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 25 27 21 15 10 1 1 53 26 85
2019 Non-supervisor 30 36 15 12 3 3 0 69 16 284

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 42 40 10 2 4 1 0 83 7 86
2019 Non-supervisor 37 31 16 6 5 3 3 72 11 282
2018 Supervisor 49 33 8 9 1 0 0 82 10 75
2018 Non-supervisor 35 35 11 9 5 5 0 74 15 243
2017 Supervisor 44 34 9 8 3 2 0 80 11 94
2017 Non-supervisor 44 25 14 8 5 3 2 72 14 259

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 42 32 16 8 2 0 0 74 10 86
2019 Non-supervisor 35 41 15 3 3 2 0 78 6 281
2018 Supervisor 38 43 10 7 1 0 0 81 9 74
2018 Non-supervisor 29 36 23 5 3 3 0 68 9 241

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 29 14 19 11 8 12 6 53 23 86
2019 Non-supervisor 25 18 19 9 7 15 8 56 20 285
2018 Supervisor 33 15 19 9 8 14 2 57 20 74
2018 Non-supervisor 18 23 18 11 10 17 3 51 25 240
2017 Supervisor 21 23 21 10 11 11 5 51 24 93
2017 Non-supervisor 29 16 14 7 11 13 10 59 22 260

Question 44. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 37 35 15 6 4 2 0 74 11 84
2019 Non-supervisor 36 31 13 8 7 5 0 71 15 283
2018 Supervisor 33 38 14 12 4 0 0 71 15 75
2018 Non-supervisor 29 34 13 11 8 4 1 66 20 241
2017 Supervisor 37 29 14 10 6 3 0 68 17 94
2017 Non-supervisor 42 19 9 10 9 10 1 69 22 259

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 27 27 11 12 9 6 9 63 24 86
2019 Non-supervisor 27 23 13 12 16 8 2 55 31 284
2018 Supervisor 28 26 20 12 8 3 3 57 21 75
2018 Non-supervisor 18 30 13 17 16 4 3 51 36 243
2017 Supervisor 27 21 18 15 13 4 2 51 30 94
2017 Non-supervisor 23 23 10 13 19 3 10 52 37 259

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 55 24 10 4 6 0 2 80 9 86
2019 Non-supervisor 59 20 8 5 2 1 5 84 8 285

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 71 3 4 2 1 4 15 90 4 86
2019 Non-supervisor 58 8 9 5 5 2 13 77 12 284

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 62 16 14 2 0 2 4 83 2 86
2019 Non-supervisor 58 16 7 5 4 3 7 82 9 284

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 64 8 13 8 0 5 2 78 9 85
2019 Non-supervisor 55 18 6 7 4 2 8 81 12 283

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 62 15 9 5 1 5 4 84 6 86
2019 Non-supervisor 64 6 9 5 4 5 7 80 10 285

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 79 8 5 0 1 5 2 94 1 86
2019 Non-supervisor 64 12 10 2 2 1 9 84 4 282

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 83 4 1 4 0 4 2 94 5 86
2019 Non-supervisor 73 4 5 2 2 4 10 89 5 282

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 91 2 1 0 0 1 5 99 0 86
2019 Non-supervisor 77 4 1 3 1 3 12 94 4 282

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 45 39 7 7 2 1 0 84 9 85
2019 Non-supervisor 29 39 15 7 3 5 0 73 11 286
2018 Supervisor 41 45 7 3 1 3 0 88 5 75
2018 Non-supervisor 25 39 18 9 3 4 2 68 13 242
2017 Supervisor 40 40 8 7 5 1 0 81 12 93
2017 Non-supervisor 36 28 16 7 7 5 1 68 14 260

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 54 29 8 4 3 1 0 84 8 86
2019 Non-supervisor 47 38 9 2 2 3 0 87 4 285
2018 Supervisor 51 37 8 3 1 0 0 88 4 73
2018 Non-supervisor 41 39 11 3 2 4 1 83 6 241
2017 Supervisor 51 33 5 8 3 1 0 84 11 94
2017 Non-supervisor 50 29 11 5 2 3 0 82 7 260

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 53 30 7 3 1 6 0 88 5 86
2019 Non-supervisor 47 29 13 6 1 4 1 79 7 285
2018 Supervisor 41 36 15 4 2 1 1 79 6 74
2018 Non-supervisor 42 29 12 3 3 10 1 79 7 239
2017 Supervisor 40 29 15 3 3 8 2 77 6 94
2017 Non-supervisor 44 21 12 4 5 7 7 75 11 260

Question 50. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 59 31 4 2 2 1 0 91 4 86
2019 Non-supervisor 63 27 8 1 1 0 0 90 2 284
2018 Supervisor 63 25 7 1 4 0 0 88 5 73
2018 Non-supervisor 55 34 6 4 2 0 0 89 5 241
2017 Supervisor 54 34 5 3 3 0 0 88 7 94
2017 Non-supervisor 58 27 8 3 4 0 1 86 6 260

Question 51. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 45 26 16 7 5 1 0 72 12 86
2019 Non-supervisor 50 28 12 5 3 2 0 80 8 286
2018 Supervisor 35 43 12 7 3 0 0 78 10 74
2018 Non-supervisor 41 31 18 6 3 0 0 72 9 241
2017 Supervisor 41 27 15 9 7 1 0 68 16 94
2017 Non-supervisor 49 25 14 5 7 1 0 74 12 258

Question 52. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 47 25 16 8 4 0 0 72 12 85
2019 Non-supervisor 48 30 13 6 3 1 0 78 9 285
2018 Supervisor 38 42 9 8 3 0 0 80 11 74
2018 Non-supervisor 39 33 15 10 3 0 0 72 12 239
2017 Supervisor 40 31 13 9 7 0 0 71 16 94
2017 Non-supervisor 49 25 14 5 6 0 0 74 11 260

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 40 24 17 8 9 2 0 66 17 86
2019 Non-supervisor 39 20 22 8 7 4 0 62 15 285
2018 Supervisor 39 24 15 17 5 0 0 63 22 74
2018 Non-supervisor 35 18 26 10 7 2 1 55 18 242
2017 Supervisor 34 22 18 8 12 4 2 60 22 94
2017 Non-supervisor 37 22 13 10 10 7 1 64 21 260
Top of Page

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2019 Supervisor 37 26 37 86
2019 Non-supervisor 36 26 37 285
2018 Supervisor 29 40 31 75
2018 Non-supervisor 30 32 39 244
2017 Supervisor 32 32 36 94
2017 Non-supervisor 34 34 32 260

Question 55. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2019 Supervisor 19 16 46 3 12 3 29
2019 Non-supervisor 6 17 54 7 12 3 96
2018 Supervisor 3 0 79 12 0 6 23
2018 Non-supervisor 10 12 58 10 6 3 75
2017 Supervisor 4 9 68 2 0 16 30
2017 Non-supervisor 11 8 46 5 21 9 90
Top of Page

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 55 25 4 1 0 0 14 93 1 86
2019 Non-supervisor 35 40 10 6 2 2 5 81 9 285

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 57 19 3 2 1 3 14 92 4 86
2019 Non-supervisor 55 22 8 2 1 7 4 87 3 286
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 14 86 86
2019 Non-supervisor 6 94 286
2018 Supervisor 8 92 75
2018 Non-supervisor 10 90 242

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 0 100 10
2019 Non-supervisor 0 100 24

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 61 39 10
2019 Non-supervisor 39 61 24

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 39 61 10
2019 Non-supervisor 63 37 24

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 61 39 10
2019 Non-supervisor 25 75 24

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 0 100 10
2019 Non-supervisor 0 100 24

Question 61c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 0 100 10
2019 Non-supervisor 0 100 24

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 0 100 10
2019 Non-supervisor 20 80 24

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 0 100 10
2019 Non-supervisor 20 80 24

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 12 88 86
2019 Non-supervisor 11 89 285

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 24 14 15 8 3 27 9 60 17 86
2019 Non-supervisor 18 11 13 3 3 37 15 60 13 286
2018 Supervisor 26 18 10 6 2 29 8 71 14 75
2018 Non-supervisor 19 13 17 3 5 36 8 56 14 243
2017 Supervisor 17 15 19 5 7 24 13 50 20 94
2017 Non-supervisor 24 9 10 5 5 33 14 61 20 260

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 37 33 8 8 2 11 1 80 11 86
2019 Non-supervisor 32 25 17 3 4 18 2 71 8 286
2018 Supervisor 34 29 13 6 4 15 0 73 12 74
2018 Non-supervisor 29 28 19 3 4 14 2 68 9 243
2017 Supervisor 31 28 18 7 6 7 3 66 15 93
2017 Non-supervisor 34 20 13 5 5 21 3 70 13 260
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 9 91 86
2019 Non-supervisor 9 91 282

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 29 12 14 3 1 33 8 69 8 86
2019 Non-supervisor 20 11 16 2 2 35 14 60 8 285
2018 Supervisor 30 17 8 2 1 33 8 80 6 73
2018 Non-supervisor 18 10 17 1 3 42 9 58 8 243
2017 Supervisor 27 14 15 3 1 34 6 69 6 94
2017 Non-supervisor 20 7 13 2 2 41 15 60 11 259

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 41 27 13 2 1 14 1 81 4 85
2019 Non-supervisor 34 20 22 3 1 17 4 68 5 284
2018 Supervisor 38 19 21 1 1 20 0 71 3 74
2018 Non-supervisor 30 26 19 2 3 18 2 71 6 239
2017 Supervisor 39 25 17 4 0 14 0 75 5 94
2017 Non-supervisor 41 21 10 2 3 20 3 80 7 258
Top of Page

Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 50 27 12 2 8 0 1 77 10 86
2019 Non-supervisor 47 27 11 7 6 0 1 76 13 286
2018 Supervisor 27 41 18 6 6 0 1 69 13 75
2018 Non-supervisor 45 23 16 6 8 0 2 70 14 242
2017 Supervisor 33 23 21 10 13 0 1 56 23 94
2017 Non-supervisor 38 23 20 5 10 0 3 64 16 260

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 19 18 34 19 10 0 0 37 29 86
2019 Non-supervisor 33 34 20 7 5 0 1 68 12 283
2018 Supervisor 13 20 27 21 20 0 0 33 40 75
2018 Non-supervisor 25 30 20 15 9 0 1 56 24 243
2017 Supervisor 16 29 24 23 8 0 0 46 30 94
2017 Non-supervisor 30 34 21 9 3 0 2 66 13 260

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 19 33 26 15 7 0 0 53 21 85
2019 Non-supervisor 51 27 12 5 3 1 2 80 8 285
2018 Supervisor 23 23 36 11 8 0 0 45 19 75
2018 Non-supervisor 35 33 19 8 4 0 2 69 12 239
2017 Supervisor 26 38 19 12 6 0 0 64 17 93
2017 Non-supervisor 41 31 16 9 1 0 2 74 10 260

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 14 23 27 22 14 0 0 37 36 86
2019 Non-supervisor 38 27 19 8 5 1 1 67 14 286
2018 Supervisor 6 26 25 23 21 0 0 32 43 75
2018 Non-supervisor 27 24 19 17 11 1 1 52 29 242
2017 Supervisor 15 35 21 14 13 0 1 51 27 94
2017 Non-supervisor 41 26 13 11 5 1 3 70 17 259

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 42 31 18 4 5 1 0 73 9 86
2019 Non-supervisor 66 12 9 2 1 2 9 87 3 285
2018 Supervisor 28 34 24 6 7 0 0 63 13 74
2018 Non-supervisor 53 22 12 5 2 1 6 80 7 241
2017 Supervisor 39 31 14 10 2 0 4 73 12 94
2017 Non-supervisor 57 21 6 3 1 0 12 89 4 259

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 35 31 21 7 6 0 0 66 13 86
2019 Non-supervisor 51 23 13 6 5 1 3 76 11 286
2018 Supervisor 25 29 26 11 8 0 0 55 19 75
2018 Non-supervisor 40 28 14 9 5 1 4 71 14 239
2017 Supervisor 26 38 15 12 8 0 1 65 20 94
2017 Non-supervisor 43 29 17 7 1 1 3 75 8 257

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 36 33 21 5 6 0 0 69 10 85
2019 Non-supervisor 42 29 19 4 1 2 3 74 6 284
2018 Supervisor 31 31 21 8 8 0 0 62 16 75
2018 Non-supervisor 41 31 15 8 3 1 2 74 11 238
2017 Supervisor 34 35 17 9 4 0 1 70 13 94
2017 Non-supervisor 45 26 15 7 4 0 4 74 11 257

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 20 34 18 17 11 0 0 54 28 86
2019 Non-supervisor 44 32 10 8 3 1 2 79 11 284
2018 Supervisor 21 32 23 17 7 0 0 54 23 75
2018 Non-supervisor 34 32 18 9 5 1 2 68 14 239
2017 Supervisor 20 32 34 9 4 0 1 53 13 94
2017 Non-supervisor 44 24 15 9 4 0 3 70 14 257

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 27 32 17 15 8 1 0 60 23 85
2019 Non-supervisor 49 27 9 7 4 1 3 79 12 284
2018 Supervisor 24 44 14 10 8 0 0 68 18 75
2018 Non-supervisor 39 30 17 7 5 1 2 71 12 239
2017 Supervisor 33 31 18 11 6 0 1 64 18 94
2017 Non-supervisor 48 21 14 9 5 0 3 71 15 257

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 49 22 13 7 7 1 0 73 14 86
2019 Non-supervisor 55 21 11 5 4 1 4 79 9 284

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 45 35 16 1 3 0 0 80 5 86
2019 Non-supervisor 53 26 9 4 4 1 3 82 8 281
2018 Supervisor 35 28 23 7 7 0 0 64 13 75
2018 Non-supervisor 43 30 16 5 2 1 2 76 8 237
2017 Supervisor 39 28 17 11 3 1 1 68 14 93
2017 Non-supervisor 58 21 9 6 2 0 3 82 8 256

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 74 16 3 4 1 2 0 92 5 85
2019 Non-supervisor 74 12 6 1 2 2 3 91 3 282
2018 Supervisor 71 19 4 3 4 0 0 90 7 75
2018 Non-supervisor 64 19 8 4 1 1 2 86 6 236
2017 Supervisor 71 18 6 2 0 0 3 92 2 93
2017 Non-supervisor 64 23 6 1 3 0 2 89 5 260

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 84 9 2 0 0 2 2 98 0 86
2019 Non-supervisor 83 5 2 2 2 1 6 93 4 283
2018 Supervisor 90 3 3 1 1 0 2 95 3 75
2018 Non-supervisor 77 10 4 1 1 2 4 94 2 238

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 77 10 8 1 2 0 2 89 3 86
2019 Non-supervisor 77 7 6 1 1 2 7 91 3 285
2018 Supervisor 78 8 5 2 3 1 3 90 5 75
2018 Non-supervisor 74 10 6 1 1 1 6 90 3 237
2017 Supervisor 71 13 6 3 2 2 3 89 5 93
2017 Non-supervisor 83 6 3 2 2 1 3 92 5 260

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 65 28 7 0 0 0 1 93 0 86
2019 Non-supervisor 60 24 7 3 2 0 4 87 6 284
2018 Supervisor 68 24 3 3 1 0 1 93 4 75
2018 Non-supervisor 62 23 8 2 2 0 2 87 4 240
2017 Supervisor 61 21 11 3 1 0 2 84 4 93
2017 Non-supervisor 65 17 8 2 3 0 4 86 6 259

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 60 16 13 6 5 0 0 76 11 85
2019 Non-supervisor 65 11 12 4 3 0 5 81 7 282
2018 Supervisor 56 20 9 8 6 0 1 76 14 75
2018 Non-supervisor 60 20 10 4 3 0 2 83 7 239
2017 Supervisor 59 13 14 6 4 1 3 75 10 94
2017 Non-supervisor 69 14 6 4 5 0 2 85 9 257

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 42 32 21 3 1 0 0 74 5 85
2019 Non-supervisor 68 2 2 0 0 0 28 97 0 282
2018 Supervisor 47 32 13 4 3 0 1 80 7 75
2018 Non-supervisor 57 5 2 0 0 1 34 96 1 236
2017 Supervisor 46 25 21 7 1 0 1 71 8 94
2017 Non-supervisor 65 3 1 1 1 0 30 97 2 260

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 70 15 15 0 0 0 1 85 0 86
2019 Non-supervisor 76 10 4 1 1 1 6 93 3 285
2018 Supervisor 66 19 11 3 1 0 0 85 4 74
2018 Non-supervisor 70 15 6 1 1 0 8 92 2 240
2017 Supervisor 71 16 5 2 1 2 3 92 3 93
2017 Non-supervisor 75 13 3 2 1 0 5 93 3 257

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 85 10 3 0 1 0 0 96 1 86
2019 Non-supervisor 72 12 8 1 3 0 4 88 4 284
2018 Supervisor 86 6 4 1 0 0 3 94 1 75
2018 Non-supervisor 78 6 4 3 4 1 5 89 7 239
2017 Supervisor 85 10 1 0 1 0 2 98 1 93
2017 Non-supervisor 68 16 5 4 3 0 4 88 7 260

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 62 29 8 0 1 0 0 91 1 86
2019 Non-supervisor 56 23 12 4 1 0 3 82 5 283
2018 Supervisor 66 24 7 1 1 0 1 91 3 74
2018 Non-supervisor 49 29 16 2 1 0 3 80 3 240
2017 Supervisor 66 23 8 1 1 0 1 90 2 92
2017 Non-supervisor 59 23 11 4 1 0 2 84 5 260

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 11 29 39 16 5 0 0 41 20 86
2019 Non-supervisor 32 39 20 7 1 1 0 72 8 286
2018 Supervisor 12 26 38 18 5 0 0 38 23 75
2018 Non-supervisor 21 35 32 10 1 0 0 56 12 242
2017 Supervisor 7 32 35 18 4 2 1 40 23 94
2017 Non-supervisor 20 36 35 6 3 0 1 56 9 260

Question 76. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 17 9 48 17 8 0 0 26 26 84
2019 Non-supervisor 6 9 32 28 22 2 2 51 16 282
2018 Supervisor 6 14 48 15 16 0 0 31 21 73
2018 Non-supervisor 6 16 35 27 14 1 0 42 23 239
2017 Supervisor 10 20 39 19 12 0 0 31 30 92
2017 Non-supervisor 5 9 28 40 16 0 1 57 15 259

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 43 35 11 5 2 3 0 81 7 85
2019 Non-supervisor 34 36 14 6 4 5 1 74 11 285
2018 Supervisor 37 42 12 8 1 0 0 79 9 75
2018 Non-supervisor 30 45 11 5 4 4 1 79 9 242
2017 Supervisor 30 43 14 5 4 5 0 76 10 93
2017 Non-supervisor 26 33 16 6 5 13 1 69 13 260

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 33 34 17 11 3 2 0 68 15 86
2019 Non-supervisor 39 31 15 5 4 5 0 75 10 286
2018 Supervisor 34 35 14 10 7 1 0 70 17 75
2018 Non-supervisor 29 43 14 9 3 2 1 73 13 241
2017 Supervisor 19 41 16 13 8 4 0 63 21 94
2017 Non-supervisor 32 36 13 9 7 1 0 70 17 260
Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 12 88 86
2019 Non-supervisor 20 80 286
2017 Supervisor 15 85 94
2017 Non-supervisor 20 80 259

Question 80. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 72 28 10
2019 Non-supervisor 82 18 56
2017 Supervisor 80 20 14
2017 Non-supervisor 87 13 43
Top of Page

Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 38 36 15 3 6 1 0 39 61 86
2019 Non-supervisor 50 27 8 4 3 5 2 54 46 283
2018 Supervisor 41 36 12 5 5 0 0 41 59 74
2018 Non-supervisor 51 26 8 5 5 3 1 54 46 244
2017 Supervisor 31 30 13 11 11 5 0 32 68 94
2017 Non-supervisor 50 18 16 3 8 4 1 53 47 260

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 44 56 54
2019 Non-supervisor 47 53 133

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 73 27 54
2019 Non-supervisor 65 35 132
2018 Supervisor 70 30 45
2018 Non-supervisor 68 32 104

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 53 19 13 8 2 0 6 76 11 53
2019 Non-supervisor 26 20 17 12 7 1 18 56 23 130
2018 Supervisor 43 25 7 16 2 0 7 73 20 44
2018 Non-supervisor 30 22 14 12 13 5 4 57 28 106
2017 Supervisor 32 25 12 10 12 0 9 64 24 60
2017 Non-supervisor 23 23 16 13 16 2 8 51 32 121

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 21 11 7 6 25 0 30 46 44 53
2019 Non-supervisor 15 19 9 13 17 2 26 47 41 131
2018 Supervisor 13 11 7 9 21 2 36 40 48 44
2018 Non-supervisor 10 17 11 9 20 5 28 40 44 105
2017 Supervisor 5 11 8 11 28 0 37 26 62 60
2017 Non-supervisor 14 10 14 12 27 2 20 31 51 121

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 42 20 19 6 7 0 6 66 14 85
2019 Non-supervisor 45 11 13 8 7 2 15 67 18 283
2018 Supervisor 51 7 15 12 12 0 3 60 25 75
2018 Non-supervisor 49 13 14 9 6 1 8 69 16 241
Report a problem on this page
Date modified: