2019 Public Service Employee Survey Results for Administrative Tribunals Support Service of Canada by Question 111. You indicated that you are a member of a visible minority group. If you wish to provide further details, please select the box(es) that apply to you.

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 71 29 0 0 0 0 0 100 0 13
2019 Black - Not selected 44 42 4 4 7 0 0 85 11 41
2019 Korean - Not selected 53 37 2 2 5 0 0 91 7 54
2019 Non-White West Asian, North African or Arab (including: Egyptian; Libyan; Lebanese; Iranian; etc.) 53 24 0 0 23 0 0 77 23 11
2019 Non-White West Asian, North African or Arab (including: Egyptian; Libyan; Lebanese; Iranian; etc.) - Not selected 53 41 3 3 0 0 0 94 3 43

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 77 4 3 3 0 0 13 93 4 13
2019 Black - Not selected 72 13 8 6 0 0 2 86 6 41
2019 Korean - Not selected 74 9 6 5 0 0 6 88 5 54
2019 Non-White West Asian, North African or Arab (including: Egyptian; Libyan; Lebanese; Iranian; etc.) 59 29 6 6 0 0 0 88 6 11
2019 Non-White West Asian, North African or Arab (including: Egyptian; Libyan; Lebanese; Iranian; etc.) - Not selected 77 5 6 5 0 0 7 88 5 43

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 77 10 0 13 0 0 0 87 13 13
2019 Black - Not selected 49 32 4 4 2 0 9 90 6 41
2019 Korean - Not selected 59 24 2 7 1 0 6 89 9 54
2019 Non-White West Asian, North African or Arab (including: Egyptian; Libyan; Lebanese; Iranian; etc.) 36 35 0 6 0 0 23 93 7 11
2019 Non-White West Asian, North African or Arab (including: Egyptian; Libyan; Lebanese; Iranian; etc.) - Not selected 65 21 3 7 1 0 2 88 9 43

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 71 23 4 3 0 0 0 93 3 13
2019 Black - Not selected 38 34 7 9 4 0 7 77 15 41
2019 Korean - Not selected 50 30 6 7 3 0 5 83 10 54
2019 Non-White West Asian, North African or Arab (including: Egyptian; Libyan; Lebanese; Iranian; etc.) 53 12 6 6 0 0 23 85 7 11
2019 Non-White West Asian, North African or Arab (including: Egyptian; Libyan; Lebanese; Iranian; etc.) - Not selected 49 35 6 7 3 0 0 83 11 43

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 61 23 16 0 0 0 0 84 0 13
2019 Black - Not selected 52 40 5 2 0 0 0 93 2 41
2019 Korean - Not selected 56 34 9 1 0 0 0 89 1 54
2019 Non-White West Asian, North African or Arab (including: Egyptian; Libyan; Lebanese; Iranian; etc.) 59 35 6 0 0 0 0 94 0 11
2019 Non-White West Asian, North African or Arab (including: Egyptian; Libyan; Lebanese; Iranian; etc.) - Not selected 55 34 10 2 0 0 0 88 2 43

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 64 0 16 20 0 0 0 64 20 13
2019 Black - Not selected 54 32 6 4 4 0 0 86 8 41
2019 Korean - Not selected 58 21 10 10 2 0 0 78 12 54
2019 Non-White West Asian, North African or Arab (including: Egyptian; Libyan; Lebanese; Iranian; etc.) 71 29 0 0 0 0 0 100 0 11
2019 Non-White West Asian, North African or Arab (including: Egyptian; Libyan; Lebanese; Iranian; etc.) - Not selected 54 18 12 12 3 0 0 73 15 43

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 38 42 7 13 0 0 0 81 13 13
2019 Black - Not selected 37 46 4 6 8 0 0 83 14 41
2019 Korean - Not selected 38 44 5 8 5 0 0 82 13 54
2019 Non-White West Asian, North African or Arab (including: Egyptian; Libyan; Lebanese; Iranian; etc.) 36 64 0 0 0 0 0 100 0 11
2019 Non-White West Asian, North African or Arab (including: Egyptian; Libyan; Lebanese; Iranian; etc.) - Not selected 38 39 6 10 6 0 0 77 17 43

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 29 35 20 16 0 0 0 64 16 13
2019 Black - Not selected 50 25 12 10 4 0 0 75 13 40
2019 Korean - Not selected 42 29 15 12 2 0 0 71 14 53
2019 Non-White West Asian, North African or Arab (including: Egyptian; Libyan; Lebanese; Iranian; etc.) 65 23 6 6 0 0 0 88 6 11
2019 Non-White West Asian, North African or Arab (including: Egyptian; Libyan; Lebanese; Iranian; etc.) - Not selected 36 31 17 14 3 0 0 67 17 42

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 67 29 0 0 3 0 0 97 3 13
2019 Black - Not selected 42 42 9 4 2 0 0 85 6 40
2019 Korean - Not selected 52 38 6 2 3 0 0 89 5 53
2019 Non-White West Asian, North African or Arab (including: Egyptian; Libyan; Lebanese; Iranian; etc.) 36 58 0 6 0 0 0 94 6 11
2019 Non-White West Asian, North African or Arab (including: Egyptian; Libyan; Lebanese; Iranian; etc.) - Not selected 56 32 8 1 3 0 0 88 5 42

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 70 30 0 0 0 0 0 100 0 13
2019 Black - Not selected 66 30 2 0 2 0 0 96 2 40
2019 Korean - Not selected 67 30 1 0 1 0 0 97 1 53
2019 Non-White West Asian, North African or Arab (including: Egyptian; Libyan; Lebanese; Iranian; etc.) 65 35 0 0 0 0 0 100 0 11
2019 Non-White West Asian, North African or Arab (including: Egyptian; Libyan; Lebanese; Iranian; etc.) - Not selected 68 29 2 0 2 0 0 97 2 42

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 38 16 29 13 3 0 0 55 16 13
2019 Black - Not selected 48 32 13 4 4 0 0 79 8 40
2019 Korean - Not selected 44 26 19 7 4 0 0 70 11 53
2019 Non-White West Asian, North African or Arab (including: Egyptian; Libyan; Lebanese; Iranian; etc.) 59 35 6 0 0 0 0 94 0 11
2019 Non-White West Asian, North African or Arab (including: Egyptian; Libyan; Lebanese; Iranian; etc.) - Not selected 40 24 23 9 5 0 0 64 13 42

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 48 30 22 0 0 0 0 78 0 12
2019 Black - Not selected 67 23 4 2 4 0 0 90 6 40
2019 Korean - Not selected 60 26 10 1 3 0 0 86 4 52
2019 Non-White West Asian, North African or Arab (including: Egyptian; Libyan; Lebanese; Iranian; etc.) 82 12 6 0 0 0 0 94 0 11
2019 Non-White West Asian, North African or Arab (including: Egyptian; Libyan; Lebanese; Iranian; etc.) - Not selected 55 29 11 2 4 0 0 84 5 41

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 42 10 19 29 0 0 0 52 29 13
2019 Black - Not selected 44 29 11 8 4 2 2 76 12 40
2019 Korean - Not selected 43 22 14 16 2 1 1 67 18 53
2019 Non-White West Asian, North African or Arab (including: Egyptian; Libyan; Lebanese; Iranian; etc.) 59 35 0 6 0 0 0 94 6 11
2019 Non-White West Asian, North African or Arab (including: Egyptian; Libyan; Lebanese; Iranian; etc.) - Not selected 39 19 18 18 3 2 2 60 22 42

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 26 35 36 3 0 0 0 61 3 13
2019 Black - Not selected 54 19 20 2 6 0 0 73 8 40
2019 Korean - Not selected 43 25 26 3 4 0 0 68 6 53
2019 Non-White West Asian, North African or Arab (including: Egyptian; Libyan; Lebanese; Iranian; etc.) 65 29 0 0 6 0 0 94 6 11
2019 Non-White West Asian, North African or Arab (including: Egyptian; Libyan; Lebanese; Iranian; etc.) - Not selected 38 24 32 3 3 0 0 62 6 42

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 43 40 16 0 0 0 0 84 0 12
2019 Black - Not selected 51 26 15 2 6 0 0 77 8 40
2019 Korean - Not selected 48 31 16 1 4 0 0 79 5 52
2019 Non-White West Asian, North African or Arab (including: Egyptian; Libyan; Lebanese; Iranian; etc.) 65 29 0 6 0 0 0 94 6 11
2019 Non-White West Asian, North African or Arab (including: Egyptian; Libyan; Lebanese; Iranian; etc.) - Not selected 44 31 20 0 5 0 0 75 5 41

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 42 17 29 13 0 0 0 58 13 13
2019 Black - Not selected 41 42 11 2 4 0 0 83 6 41
2019 Korean - Not selected 41 33 18 6 3 0 0 74 8 54
2019 Non-White West Asian, North African or Arab (including: Egyptian; Libyan; Lebanese; Iranian; etc.) 36 64 0 0 0 0 0 100 0 11
2019 Non-White West Asian, North African or Arab (including: Egyptian; Libyan; Lebanese; Iranian; etc.) - Not selected 42 25 22 7 3 0 0 68 11 43

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 77 23 0 0 0 0 0 100 0 12
2019 Black - Not selected 64 25 8 0 2 2 0 90 2 41
2019 Korean - Not selected 68 24 5 0 1 1 0 94 1 53
2019 Non-White West Asian, North African or Arab (including: Egyptian; Libyan; Lebanese; Iranian; etc.) 71 23 6 0 0 0 0 94 0 11
2019 Non-White West Asian, North African or Arab (including: Egyptian; Libyan; Lebanese; Iranian; etc.) - Not selected 68 24 5 0 1 2 0 94 1 42

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 0 0 36 7 45 0 13 59 0 13
2019 Black - Not selected 6 11 23 27 17 2 15 52 21 41
2019 Korean - Not selected 4 7 27 19 27 1 14 55 13 54
2019 Non-White West Asian, North African or Arab (including: Egyptian; Libyan; Lebanese; Iranian; etc.) 0 17 35 42 6 0 0 48 17 11
2019 Non-White West Asian, North African or Arab (including: Egyptian; Libyan; Lebanese; Iranian; etc.) - Not selected 5 5 26 14 32 2 17 57 11 43

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 0 0 4 30 51 0 15 95 0 12
2019 Black - Not selected 4 6 15 21 37 10 7 70 12 41
2019 Korean - Not selected 3 4 11 24 42 6 10 78 8 53
2019 Non-White West Asian, North African or Arab (including: Egyptian; Libyan; Lebanese; Iranian; etc.) 0 0 17 25 52 6 0 82 0 11
2019 Non-White West Asian, North African or Arab (including: Egyptian; Libyan; Lebanese; Iranian; etc.) - Not selected 3 5 10 24 39 7 12 77 11 42

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 0 0 16 23 48 0 13 82 0 13
2019 Black - Not selected 6 6 18 32 31 0 7 68 13 41
2019 Korean - Not selected 4 4 17 29 37 0 9 73 8 54
2019 Non-White West Asian, North African or Arab (including: Egyptian; Libyan; Lebanese; Iranian; etc.) 0 0 12 59 29 0 0 88 0 11
2019 Non-White West Asian, North African or Arab (including: Egyptian; Libyan; Lebanese; Iranian; etc.) - Not selected 5 5 18 21 40 0 12 69 11 43

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 0 0 10 3 61 0 26 86 0 13
2019 Black - Not selected 2 6 15 32 35 2 7 75 9 41
2019 Korean - Not selected 1 4 13 22 45 1 14 78 6 54
2019 Non-White West Asian, North African or Arab (including: Egyptian; Libyan; Lebanese; Iranian; etc.) 0 0 17 53 30 0 0 83 0 11
2019 Non-White West Asian, North African or Arab (including: Egyptian; Libyan; Lebanese; Iranian; etc.) - Not selected 1 5 12 14 48 2 17 77 8 43

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 0 3 4 23 32 0 38 89 5 13
2019 Black - Not selected 4 11 22 30 21 2 9 58 17 41
2019 Korean - Not selected 2 8 16 28 25 1 20 67 14 54
2019 Non-White West Asian, North African or Arab (including: Egyptian; Libyan; Lebanese; Iranian; etc.) 6 6 40 36 13 0 0 48 12 11
2019 Non-White West Asian, North African or Arab (including: Egyptian; Libyan; Lebanese; Iranian; etc.) - Not selected 1 9 9 26 28 2 25 73 14 43

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 4 4 8 22 29 18 15 77 12 12
2019 Black - Not selected 10 4 23 27 22 6 9 57 16 41
2019 Korean - Not selected 8 4 18 25 24 10 11 63 15 53
2019 Non-White West Asian, North African or Arab (including: Egyptian; Libyan; Lebanese; Iranian; etc.) 0 6 23 36 29 6 0 69 6 11
2019 Non-White West Asian, North African or Arab (including: Egyptian; Libyan; Lebanese; Iranian; etc.) - Not selected 10 3 16 22 23 11 14 61 18 42

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 0 0 7 35 32 13 13 91 0 13
2019 Black - Not selected 6 12 17 23 31 4 7 61 19 41
2019 Korean - Not selected 4 7 13 28 32 7 9 71 13 54
2019 Non-White West Asian, North African or Arab (including: Egyptian; Libyan; Lebanese; Iranian; etc.) 6 0 18 36 41 0 0 77 6 11
2019 Non-White West Asian, North African or Arab (including: Egyptian; Libyan; Lebanese; Iranian; etc.) - Not selected 3 9 12 26 29 9 12 69 15 43

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 0 0 16 3 42 13 26 74 0 13
2019 Black - Not selected 2 21 23 31 15 2 7 50 25 41
2019 Korean - Not selected 1 13 21 21 25 6 14 57 18 54
2019 Non-White West Asian, North African or Arab (including: Egyptian; Libyan; Lebanese; Iranian; etc.) 0 29 0 54 12 6 0 70 30 11
2019 Non-White West Asian, North African or Arab (including: Egyptian; Libyan; Lebanese; Iranian; etc.) - Not selected 1 9 26 12 28 6 17 53 14 43
Top of Page

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 77 20 3 0 0 0 0 97 0 13
2019 Black - Not selected 76 12 4 4 0 2 2 92 4 41
2019 Korean - Not selected 77 15 4 2 0 1 1 94 3 54
2019 Non-White West Asian, North African or Arab (including: Egyptian; Libyan; Lebanese; Iranian; etc.) 88 0 6 6 0 0 0 88 6 11
2019 Non-White West Asian, North African or Arab (including: Egyptian; Libyan; Lebanese; Iranian; etc.) - Not selected 74 18 3 2 0 2 2 95 2 43

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 37 7 18 4 0 15 19 66 6 12
2019 Black - Not selected 44 31 2 6 4 13 0 86 12 40
2019 Korean - Not selected 41 23 8 5 3 14 6 81 10 52
2019 Non-White West Asian, North African or Arab (including: Egyptian; Libyan; Lebanese; Iranian; etc.) 36 35 0 6 0 23 0 93 7 11
2019 Non-White West Asian, North African or Arab (including: Egyptian; Libyan; Lebanese; Iranian; etc.) - Not selected 43 20 10 5 4 11 8 77 11 41

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 64 10 26 0 0 0 0 74 0 13
2019 Black - Not selected 59 15 4 6 6 9 0 82 14 41
2019 Korean - Not selected 61 14 12 4 4 6 0 79 8 54
2019 Non-White West Asian, North African or Arab (including: Egyptian; Libyan; Lebanese; Iranian; etc.) 59 18 0 0 0 23 0 100 0 11
2019 Non-White West Asian, North African or Arab (including: Egyptian; Libyan; Lebanese; Iranian; etc.) - Not selected 61 13 15 5 5 1 0 75 10 43

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 64 19 16 0 0 0 0 84 0 13
2019 Black - Not selected 63 25 9 0 2 0 0 89 2 41
2019 Korean - Not selected 64 23 12 0 1 0 0 87 1 54
2019 Non-White West Asian, North African or Arab (including: Egyptian; Libyan; Lebanese; Iranian; etc.) 59 35 6 0 0 0 0 94 0 11
2019 Non-White West Asian, North African or Arab (including: Egyptian; Libyan; Lebanese; Iranian; etc.) - Not selected 65 20 13 0 2 0 0 85 2 43

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 48 32 16 3 0 0 0 80 3 13
2019 Black - Not selected 52 30 8 6 2 2 0 84 8 41
2019 Korean - Not selected 51 31 11 5 1 1 0 83 6 54
2019 Non-White West Asian, North African or Arab (including: Egyptian; Libyan; Lebanese; Iranian; etc.) 59 35 6 0 0 0 0 94 0 11
2019 Non-White West Asian, North African or Arab (including: Egyptian; Libyan; Lebanese; Iranian; etc.) - Not selected 49 30 12 6 2 2 0 80 8 43
Top of Page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 19 29 10 3 13 0 26 64 22 13
2019 Black - Not selected 49 11 19 4 6 0 11 68 11 41
2019 Korean - Not selected 38 18 16 4 9 0 16 67 14 54
2019 Non-White West Asian, North African or Arab (including: Egyptian; Libyan; Lebanese; Iranian; etc.) 65 0 0 6 0 0 29 92 8 11
2019 Non-White West Asian, North African or Arab (including: Egyptian; Libyan; Lebanese; Iranian; etc.) - Not selected 31 22 20 3 11 0 13 61 16 43

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 42 20 10 13 3 0 13 70 18 13
2019 Black - Not selected 54 30 2 4 8 0 2 86 12 41
2019 Korean - Not selected 50 26 5 7 6 0 6 81 14 54
2019 Non-White West Asian, North African or Arab (including: Egyptian; Libyan; Lebanese; Iranian; etc.) 65 23 6 6 0 0 0 88 6 11
2019 Non-White West Asian, North African or Arab (including: Egyptian; Libyan; Lebanese; Iranian; etc.) - Not selected 46 27 4 7 8 0 8 79 16 43

Question 26. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 45 29 10 3 0 13 0 85 4 13
2019 Black - Not selected 55 16 9 4 8 0 8 77 13 39
2019 Korean - Not selected 51 21 10 4 5 5 5 80 10 52
2019 Non-White West Asian, North African or Arab (including: Egyptian; Libyan; Lebanese; Iranian; etc.) 59 6 6 0 6 0 23 85 7 11
2019 Non-White West Asian, North African or Arab (including: Egyptian; Libyan; Lebanese; Iranian; etc.) - Not selected 49 25 11 5 5 6 0 78 10 41

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 51 38 7 3 0 0 0 90 3 13
2019 Black - Not selected 55 26 10 4 6 0 0 80 10 41
2019 Korean - Not selected 53 30 9 4 4 0 0 84 7 54
2019 Non-White West Asian, North African or Arab (including: Egyptian; Libyan; Lebanese; Iranian; etc.) 59 23 12 6 0 0 0 82 6 11
2019 Non-White West Asian, North African or Arab (including: Egyptian; Libyan; Lebanese; Iranian; etc.) - Not selected 52 32 8 3 5 0 0 84 8 43

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 77 19 0 0 3 0 0 97 3 13
2019 Black - Not selected 92 4 0 0 2 0 2 98 2 41
2019 Korean - Not selected 87 9 0 0 3 0 1 97 3 54
2019 Non-White West Asian, North African or Arab (including: Egyptian; Libyan; Lebanese; Iranian; etc.) 100 0 0 0 0 0 0 100 0 11
2019 Non-White West Asian, North African or Arab (including: Egyptian; Libyan; Lebanese; Iranian; etc.) - Not selected 83 12 0 0 3 0 2 97 3 43

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 45 23 0 16 3 0 13 78 22 13
2019 Black - Not selected 71 17 0 2 8 2 0 90 10 41
2019 Korean - Not selected 62 19 0 7 6 1 5 86 14 54
2019 Non-White West Asian, North African or Arab (including: Egyptian; Libyan; Lebanese; Iranian; etc.) 65 35 0 0 0 0 0 100 0 11
2019 Non-White West Asian, North African or Arab (including: Egyptian; Libyan; Lebanese; Iranian; etc.) - Not selected 61 15 0 9 8 1 6 82 18 43

Question 30. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 51 38 3 0 7 0 0 90 7 13
2019 Black - Not selected 64 20 8 2 6 0 0 84 8 41
2019 Korean - Not selected 59 27 6 1 6 0 0 86 8 54
2019 Non-White West Asian, North African or Arab (including: Egyptian; Libyan; Lebanese; Iranian; etc.) 65 23 12 0 0 0 0 88 0 11
2019 Non-White West Asian, North African or Arab (including: Egyptian; Libyan; Lebanese; Iranian; etc.) - Not selected 58 28 5 2 8 0 0 86 10 43

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 45 42 6 7 0 0 0 87 7 13
2019 Black - Not selected 54 32 2 2 10 0 0 87 12 41
2019 Korean - Not selected 51 36 4 4 6 0 0 87 10 54
2019 Non-White West Asian, North African or Arab (including: Egyptian; Libyan; Lebanese; Iranian; etc.) 65 29 6 0 0 0 0 94 0 11
2019 Non-White West Asian, North African or Arab (including: Egyptian; Libyan; Lebanese; Iranian; etc.) - Not selected 47 37 3 5 8 0 0 85 12 43
Top of Page

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 52 32 4 13 0 0 0 84 13 13
2019 Black - Not selected 47 26 11 2 6 8 0 79 8 41
2019 Korean - Not selected 49 28 9 6 4 5 0 81 10 54
2019 Non-White West Asian, North African or Arab (including: Egyptian; Libyan; Lebanese; Iranian; etc.) 48 34 12 6 0 0 0 82 6 11
2019 Non-White West Asian, North African or Arab (including: Egyptian; Libyan; Lebanese; Iranian; etc.) - Not selected 49 27 8 6 4 6 0 81 11 43

Question 35. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 48 39 0 13 0 0 0 87 13 13
2019 Black - Not selected 43 32 6 10 6 4 0 78 16 41
2019 Korean - Not selected 45 34 4 11 4 3 0 81 15 54
2019 Non-White West Asian, North African or Arab (including: Egyptian; Libyan; Lebanese; Iranian; etc.) 48 40 6 6 0 0 0 88 6 11
2019 Non-White West Asian, North African or Arab (including: Egyptian; Libyan; Lebanese; Iranian; etc.) - Not selected 44 33 3 12 4 3 0 80 17 43

Question 36. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 19 48 16 4 0 13 0 77 4 13
2019 Black - Not selected 39 27 20 2 6 6 0 71 8 41
2019 Korean - Not selected 32 35 18 2 4 9 0 73 7 54
2019 Non-White West Asian, North African or Arab (including: Egyptian; Libyan; Lebanese; Iranian; etc.) 48 34 18 0 0 0 0 82 0 11
2019 Non-White West Asian, North African or Arab (including: Egyptian; Libyan; Lebanese; Iranian; etc.) - Not selected 28 35 18 3 4 11 0 71 9 43

Question 37. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 48 32 3 16 0 0 0 80 16 13
2019 Black - Not selected 37 32 10 9 7 4 0 72 18 41
2019 Korean - Not selected 41 32 8 12 5 3 0 75 17 54
2019 Non-White West Asian, North African or Arab (including: Egyptian; Libyan; Lebanese; Iranian; etc.) 42 35 6 12 6 0 0 76 17 11
2019 Non-White West Asian, North African or Arab (including: Egyptian; Libyan; Lebanese; Iranian; etc.) - Not selected 41 31 8 12 4 3 0 75 17 43

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 94 3 3 0 0 0 0 97 0 13
2019 Black - Not selected 67 19 6 0 4 2 2 90 4 41
2019 Korean - Not selected 77 13 5 0 3 1 1 92 3 54
2019 Non-White West Asian, North African or Arab (including: Egyptian; Libyan; Lebanese; Iranian; etc.) 94 6 0 0 0 0 0 100 0 11
2019 Non-White West Asian, North African or Arab (including: Egyptian; Libyan; Lebanese; Iranian; etc.) - Not selected 73 15 6 0 3 2 2 90 3 43
Top of Page

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 58 35 7 0 0 0 0 93 0 13
2019 Black - Not selected 51 37 6 2 2 2 0 90 4 41
2019 Korean - Not selected 54 37 6 1 1 1 0 91 2 54
2019 Non-White West Asian, North African or Arab (including: Egyptian; Libyan; Lebanese; Iranian; etc.) 53 40 6 0 0 0 0 94 0 11
2019 Non-White West Asian, North African or Arab (including: Egyptian; Libyan; Lebanese; Iranian; etc.) - Not selected 54 36 6 1 2 2 0 91 3 43

Question 40. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 54 39 3 4 0 0 0 93 4 13
2019 Black - Not selected 32 38 10 11 4 6 0 74 16 41
2019 Korean - Not selected 40 38 7 9 2 4 0 81 11 54
2019 Non-White West Asian, North African or Arab (including: Egyptian; Libyan; Lebanese; Iranian; etc.) 48 29 18 6 0 0 0 76 6 11
2019 Non-White West Asian, North African or Arab (including: Egyptian; Libyan; Lebanese; Iranian; etc.) - Not selected 38 40 5 9 3 5 0 82 13 43

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 39 18 17 4 17 4 0 59 23 11
2019 Black - Not selected 54 21 6 4 4 2 9 84 9 41
2019 Korean - Not selected 50 20 9 4 8 3 6 76 13 52
2019 Non-White West Asian, North African or Arab (including: Egyptian; Libyan; Lebanese; Iranian; etc.) 47 19 0 6 6 0 23 85 15 11
2019 Non-White West Asian, North African or Arab (including: Egyptian; Libyan; Lebanese; Iranian; etc.) - Not selected 50 20 12 4 8 3 2 75 13 41

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 32 35 16 16 0 0 0 68 16 13
2019 Black - Not selected 51 27 12 4 2 4 0 82 6 40
2019 Korean - Not selected 44 30 13 8 1 3 0 76 10 53
2019 Non-White West Asian, North African or Arab (including: Egyptian; Libyan; Lebanese; Iranian; etc.) 53 41 0 6 0 0 0 94 6 11
2019 Non-White West Asian, North African or Arab (including: Egyptian; Libyan; Lebanese; Iranian; etc.) - Not selected 42 27 17 9 2 3 0 72 11 42

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 29 10 23 13 0 13 13 52 17 13
2019 Black - Not selected 34 10 19 12 6 6 15 54 22 41
2019 Korean - Not selected 32 10 20 12 4 8 14 54 20 54
2019 Non-White West Asian, North African or Arab (including: Egyptian; Libyan; Lebanese; Iranian; etc.) 48 6 6 11 0 6 23 76 16 11
2019 Non-White West Asian, North African or Arab (including: Egyptian; Libyan; Lebanese; Iranian; etc.) - Not selected 28 11 24 12 5 9 12 49 21 43

Question 44. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 42 23 6 0 16 13 0 74 19 13
2019 Black - Not selected 43 24 19 4 8 2 0 69 12 41
2019 Korean - Not selected 43 24 14 2 11 6 0 71 14 54
2019 Non-White West Asian, North African or Arab (including: Egyptian; Libyan; Lebanese; Iranian; etc.) 53 29 12 6 0 0 0 83 6 11
2019 Non-White West Asian, North African or Arab (including: Egyptian; Libyan; Lebanese; Iranian; etc.) - Not selected 40 22 15 2 14 7 0 67 16 43

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 40 10 3 3 17 27 0 68 27 12
2019 Black - Not selected 32 13 23 11 12 9 0 50 25 41
2019 Korean - Not selected 35 12 16 8 13 15 0 55 26 53
2019 Non-White West Asian, North African or Arab (including: Egyptian; Libyan; Lebanese; Iranian; etc.) 53 0 12 11 0 23 0 69 15 11
2019 Non-White West Asian, North African or Arab (including: Egyptian; Libyan; Lebanese; Iranian; etc.) - Not selected 30 15 17 8 17 13 0 52 28 42

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 71 3 6 4 0 3 13 88 4 13
2019 Black - Not selected 63 16 2 0 8 0 11 89 9 41
2019 Korean - Not selected 66 11 4 1 5 1 12 89 7 54
2019 Non-White West Asian, North African or Arab (including: Egyptian; Libyan; Lebanese; Iranian; etc.) 53 18 0 0 0 0 29 100 0 11
2019 Non-White West Asian, North African or Arab (including: Egyptian; Libyan; Lebanese; Iranian; etc.) - Not selected 69 9 4 2 6 2 8 86 9 43

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 51 4 7 13 0 0 26 74 17 13
2019 Black - Not selected 61 10 4 0 10 0 15 84 11 41
2019 Korean - Not selected 58 8 5 5 6 0 19 81 13 54
2019 Non-White West Asian, North African or Arab (including: Egyptian; Libyan; Lebanese; Iranian; etc.) 64 7 0 0 0 0 29 100 0 11
2019 Non-White West Asian, North African or Arab (including: Egyptian; Libyan; Lebanese; Iranian; etc.) - Not selected 56 8 6 6 8 0 16 77 16 43

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 51 0 19 0 4 13 13 69 5 13
2019 Black - Not selected 61 14 11 4 4 2 4 80 8 41
2019 Korean - Not selected 58 9 14 2 4 6 7 77 7 54
2019 Non-White West Asian, North African or Arab (including: Egyptian; Libyan; Lebanese; Iranian; etc.) 76 7 11 0 0 0 6 88 0 11
2019 Non-White West Asian, North African or Arab (including: Egyptian; Libyan; Lebanese; Iranian; etc.) - Not selected 53 9 15 3 5 8 8 73 9 43

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 50 3 3 13 4 0 26 72 23 12
2019 Black - Not selected 61 16 8 7 4 0 4 80 12 41
2019 Korean - Not selected 57 11 6 9 4 0 12 78 15 53
2019 Non-White West Asian, North African or Arab (including: Egyptian; Libyan; Lebanese; Iranian; etc.) 82 0 6 6 0 0 6 88 6 11
2019 Non-White West Asian, North African or Arab (including: Egyptian; Libyan; Lebanese; Iranian; etc.) - Not selected 51 14 6 10 5 0 14 75 18 42

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 45 10 16 0 0 13 16 77 0 13
2019 Black - Not selected 69 6 2 2 8 6 8 86 12 41
2019 Korean - Not selected 60 7 7 1 5 8 11 84 8 54
2019 Non-White West Asian, North African or Arab (including: Egyptian; Libyan; Lebanese; Iranian; etc.) 88 0 6 0 0 0 6 94 0 11
2019 Non-White West Asian, North African or Arab (including: Egyptian; Libyan; Lebanese; Iranian; etc.) - Not selected 53 9 7 2 6 10 12 80 10 43

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 68 13 0 0 0 3 16 100 0 13
2019 Black - Not selected 69 8 4 0 2 4 13 93 3 41
2019 Korean - Not selected 69 10 2 0 1 3 15 95 2 54
2019 Non-White West Asian, North African or Arab (including: Egyptian; Libyan; Lebanese; Iranian; etc.) 59 7 0 0 0 6 29 100 0 11
2019 Non-White West Asian, North African or Arab (including: Egyptian; Libyan; Lebanese; Iranian; etc.) - Not selected 71 10 3 0 2 3 11 94 2 43

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 30 18 0 15 0 22 15 77 23 12
2019 Black - Not selected 71 2 2 4 6 4 11 86 12 41
2019 Korean - Not selected 58 7 1 7 4 10 12 84 15 53
2019 Non-White West Asian, North African or Arab (including: Egyptian; Libyan; Lebanese; Iranian; etc.) 59 0 0 6 0 6 29 91 9 11
2019 Non-White West Asian, North African or Arab (including: Egyptian; Libyan; Lebanese; Iranian; etc.) - Not selected 57 9 2 8 5 11 8 82 16 42

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 55 13 0 13 0 6 13 84 16 13
2019 Black - Not selected 76 2 4 0 2 0 15 93 3 40
2019 Korean - Not selected 69 6 3 5 1 2 14 90 7 53
2019 Non-White West Asian, North African or Arab (including: Egyptian; Libyan; Lebanese; Iranian; etc.) 65 0 0 0 0 0 35 100 0 11
2019 Non-White West Asian, North African or Arab (including: Egyptian; Libyan; Lebanese; Iranian; etc.) - Not selected 69 8 3 6 2 3 9 88 9 42

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 26 36 32 0 0 6 0 66 0 13
2019 Black - Not selected 32 30 19 10 4 6 0 65 14 41
2019 Korean - Not selected 30 32 24 6 2 6 0 66 9 54
2019 Non-White West Asian, North African or Arab (including: Egyptian; Libyan; Lebanese; Iranian; etc.) 31 29 29 11 0 0 0 59 11 11
2019 Non-White West Asian, North African or Arab (including: Egyptian; Libyan; Lebanese; Iranian; etc.) - Not selected 29 33 22 5 3 7 0 67 9 43

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 42 58 0 0 0 0 0 100 0 13
2019 Black - Not selected 58 27 7 2 4 2 0 86 6 41
2019 Korean - Not selected 52 38 5 1 2 1 0 91 4 54
2019 Non-White West Asian, North African or Arab (including: Egyptian; Libyan; Lebanese; Iranian; etc.) 53 35 11 0 0 0 0 89 0 11
2019 Non-White West Asian, North African or Arab (including: Egyptian; Libyan; Lebanese; Iranian; etc.) - Not selected 52 39 3 2 3 2 0 92 5 43

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 29 32 23 13 3 0 0 61 16 13
2019 Black - Not selected 50 14 11 8 4 6 7 74 13 41
2019 Korean - Not selected 43 20 15 9 4 4 5 69 14 54
2019 Non-White West Asian, North African or Arab (including: Egyptian; Libyan; Lebanese; Iranian; etc.) 53 12 0 11 0 0 23 85 15 11
2019 Non-White West Asian, North African or Arab (including: Egyptian; Libyan; Lebanese; Iranian; etc.) - Not selected 40 23 19 9 5 5 0 65 14 43

Question 50. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 48 39 13 0 0 0 0 87 0 13
2019 Black - Not selected 66 19 12 0 4 0 0 85 4 41
2019 Korean - Not selected 59 26 12 0 2 0 0 86 2 54
2019 Non-White West Asian, North African or Arab (including: Egyptian; Libyan; Lebanese; Iranian; etc.) 53 41 6 0 0 0 0 94 0 11
2019 Non-White West Asian, North African or Arab (including: Egyptian; Libyan; Lebanese; Iranian; etc.) - Not selected 61 23 14 0 3 0 0 83 3 43

Question 51. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 42 35 10 13 0 0 0 77 13 13
2019 Black - Not selected 47 27 21 0 6 0 0 73 6 41
2019 Korean - Not selected 45 30 17 5 4 0 0 75 8 54
2019 Non-White West Asian, North African or Arab (including: Egyptian; Libyan; Lebanese; Iranian; etc.) 48 29 24 0 0 0 0 76 0 11
2019 Non-White West Asian, North African or Arab (including: Egyptian; Libyan; Lebanese; Iranian; etc.) - Not selected 44 30 15 6 4 0 0 74 10 43

Question 52. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 42 39 3 16 0 0 0 81 16 13
2019 Black - Not selected 47 34 14 0 6 0 0 81 6 41
2019 Korean - Not selected 45 36 10 6 4 0 0 81 9 54
2019 Non-White West Asian, North African or Arab (including: Egyptian; Libyan; Lebanese; Iranian; etc.) 48 40 12 0 0 0 0 88 0 11
2019 Non-White West Asian, North African or Arab (including: Egyptian; Libyan; Lebanese; Iranian; etc.) - Not selected 44 35 9 7 4 0 0 79 12 43

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 19 16 45 13 7 0 0 35 20 13
2019 Black - Not selected 39 24 17 4 8 8 0 69 12 41
2019 Korean - Not selected 32 21 27 7 7 5 0 56 15 54
2019 Non-White West Asian, North African or Arab (including: Egyptian; Libyan; Lebanese; Iranian; etc.) 48 35 18 0 0 0 0 82 0 11
2019 Non-White West Asian, North African or Arab (including: Egyptian; Libyan; Lebanese; Iranian; etc.) - Not selected 28 18 30 9 9 6 0 49 19 43
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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2019 Black 52 0 48 13
2019 Black - Not selected 43 20 36 41
2019 Korean - Not selected 46 13 41 54
2019 Non-White West Asian, North African or Arab (including: Egyptian; Libyan; Lebanese; Iranian; etc.) 29 35 37 11
2019 Non-White West Asian, North African or Arab (including: Egyptian; Libyan; Lebanese; Iranian; etc.) - Not selected 51 8 42 43

Question 55. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2019 Korean - Not selected 0 15 47 3 30 5 21
Top of Page

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 26 61 10 3 0 0 0 87 3 13
2019 Black - Not selected 42 48 10 0 0 0 0 90 0 40
2019 Korean - Not selected 36 53 10 1 0 0 0 89 1 53
2019 Non-White West Asian, North African or Arab (including: Egyptian; Libyan; Lebanese; Iranian; etc.) 44 49 7 0 0 0 0 93 0 10
2019 Non-White West Asian, North African or Arab (including: Egyptian; Libyan; Lebanese; Iranian; etc.) - Not selected 34 54 11 2 0 0 0 88 2 43

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 42 39 16 0 3 0 0 81 3 13
2019 Black - Not selected 56 23 12 4 2 4 0 82 6 41
2019 Korean - Not selected 51 29 13 2 2 2 0 81 5 54
2019 Non-White West Asian, North African or Arab (including: Egyptian; Libyan; Lebanese; Iranian; etc.) 47 47 6 0 0 0 0 94 0 11
2019 Non-White West Asian, North African or Arab (including: Egyptian; Libyan; Lebanese; Iranian; etc.) - Not selected 52 24 15 3 3 3 0 78 6 43
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Korean - Not selected 10 90 54
2019 Non-White West Asian, North African or Arab (including: Egyptian; Libyan; Lebanese; Iranian; etc.) 0 100 11
2019 Non-White West Asian, North African or Arab (including: Egyptian; Libyan; Lebanese; Iranian; etc.) - Not selected 12 88 43

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Korean - Not selected 10 90 54

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 13 23 23 0 0 29 13 61 0 13
2019 Black - Not selected 11 4 17 4 6 36 22 36 23 41
2019 Korean - Not selected 12 11 19 2 4 34 19 47 13 54
2019 Non-White West Asian, North African or Arab (including: Egyptian; Libyan; Lebanese; Iranian; etc.) 6 6 13 6 0 47 23 38 19 11
2019 Non-White West Asian, North African or Arab (including: Egyptian; Libyan; Lebanese; Iranian; etc.) - Not selected 13 12 21 2 5 30 17 48 12 43

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 42 23 19 0 0 16 0 77 0 13
2019 Black - Not selected 28 15 10 0 6 40 2 73 10 41
2019 Korean - Not selected 33 18 13 0 4 31 1 75 6 54
2019 Non-White West Asian, North African or Arab (including: Egyptian; Libyan; Lebanese; Iranian; etc.) 41 6 12 0 0 41 0 80 0 11
2019 Non-White West Asian, North African or Arab (including: Egyptian; Libyan; Lebanese; Iranian; etc.) - Not selected 31 21 14 0 5 29 1 74 7 43
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Korean - Not selected 6 94 53

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Korean - Not selected 12 88 52
2019 Non-White West Asian, North African or Arab (including: Egyptian; Libyan; Lebanese; Iranian; etc.) 0 100 10
2019 Non-White West Asian, North African or Arab (including: Egyptian; Libyan; Lebanese; Iranian; etc.) - Not selected 15 85 42

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 13 20 26 0 0 42 0 56 0 13
2019 Black - Not selected 20 13 8 0 2 31 26 77 5 41
2019 Korean - Not selected 18 15 14 0 1 35 16 68 3 54
2019 Non-White West Asian, North African or Arab (including: Egyptian; Libyan; Lebanese; Iranian; etc.) 29 12 6 0 0 30 23 87 0 11
2019 Non-White West Asian, North African or Arab (including: Egyptian; Libyan; Lebanese; Iranian; etc.) - Not selected 15 16 17 0 2 36 15 63 3 43

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 29 16 22 3 0 29 0 64 5 13
2019 Black - Not selected 33 15 8 2 2 38 2 80 6 41
2019 Korean - Not selected 32 15 13 2 1 35 1 74 6 54
2019 Non-White West Asian, North African or Arab (including: Egyptian; Libyan; Lebanese; Iranian; etc.) 47 6 12 0 0 36 0 82 0 11
2019 Non-White West Asian, North African or Arab (including: Egyptian; Libyan; Lebanese; Iranian; etc.) - Not selected 28 18 14 3 2 35 2 72 7 43
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Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 48 33 3 0 3 0 13 93 4 13
2019 Black - Not selected 50 28 13 0 9 0 0 78 9 41
2019 Korean - Not selected 49 30 10 0 7 0 5 83 7 54
2019 Non-White West Asian, North African or Arab (including: Egyptian; Libyan; Lebanese; Iranian; etc.) 42 29 17 0 12 0 0 71 12 11
2019 Non-White West Asian, North African or Arab (including: Egyptian; Libyan; Lebanese; Iranian; etc.) - Not selected 51 30 8 0 6 0 6 86 6 43

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 32 42 13 0 0 0 13 85 0 13
2019 Black - Not selected 49 30 11 4 6 0 0 79 9 41
2019 Korean - Not selected 43 34 12 2 4 0 5 81 6 54
2019 Non-White West Asian, North African or Arab (including: Egyptian; Libyan; Lebanese; Iranian; etc.) 48 35 0 6 12 0 0 83 17 11
2019 Non-White West Asian, North African or Arab (including: Egyptian; Libyan; Lebanese; Iranian; etc.) - Not selected 42 34 15 2 1 0 6 81 3 43

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 54 23 7 3 0 0 13 88 4 13
2019 Black - Not selected 62 23 6 4 4 2 0 87 8 41
2019 Korean - Not selected 59 23 6 4 2 1 5 87 6 54
2019 Non-White West Asian, North African or Arab (including: Egyptian; Libyan; Lebanese; Iranian; etc.) 71 18 6 6 0 0 0 88 6 11
2019 Non-White West Asian, North African or Arab (including: Egyptian; Libyan; Lebanese; Iranian; etc.) - Not selected 56 24 6 3 3 2 6 87 6 43

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 58 0 26 4 0 0 13 66 4 13
2019 Black - Not selected 44 32 9 7 5 2 0 77 13 41
2019 Korean - Not selected 49 20 15 6 3 1 5 73 10 54
2019 Non-White West Asian, North African or Arab (including: Egyptian; Libyan; Lebanese; Iranian; etc.) 47 35 0 12 6 0 0 83 17 11
2019 Non-White West Asian, North African or Arab (including: Egyptian; Libyan; Lebanese; Iranian; etc.) - Not selected 49 17 19 5 3 2 6 71 8 43

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 68 6 0 0 0 0 26 100 0 13
2019 Black - Not selected 69 14 6 0 4 2 6 90 4 41
2019 Korean - Not selected 69 11 4 0 2 1 13 93 3 54
2019 Non-White West Asian, North African or Arab (including: Egyptian; Libyan; Lebanese; Iranian; etc.) 70 19 6 0 0 0 6 94 0 11
2019 Non-White West Asian, North African or Arab (including: Egyptian; Libyan; Lebanese; Iranian; etc.) - Not selected 68 9 3 0 3 2 15 93 4 43

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 45 35 3 4 0 0 13 92 4 13
2019 Black - Not selected 52 19 21 0 6 0 2 73 6 41
2019 Korean - Not selected 49 25 15 1 4 0 6 79 5 54
2019 Non-White West Asian, North African or Arab (including: Egyptian; Libyan; Lebanese; Iranian; etc.) 47 25 29 0 0 0 0 71 0 11
2019 Non-White West Asian, North African or Arab (including: Egyptian; Libyan; Lebanese; Iranian; etc.) - Not selected 50 25 11 2 4 0 8 82 7 43

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 61 7 3 3 0 0 26 91 4 13
2019 Black - Not selected 55 18 18 6 2 0 2 74 8 40
2019 Korean - Not selected 57 14 12 5 1 0 11 79 7 53
2019 Non-White West Asian, North African or Arab (including: Egyptian; Libyan; Lebanese; Iranian; etc.) 64 7 18 11 0 0 0 71 11 11
2019 Non-White West Asian, North African or Arab (including: Egyptian; Libyan; Lebanese; Iranian; etc.) - Not selected 55 16 11 3 2 0 14 82 5 42

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 64 6 4 0 0 0 26 95 0 13
2019 Black - Not selected 56 25 8 7 4 0 0 81 11 41
2019 Korean - Not selected 59 18 6 5 2 0 9 85 8 54
2019 Non-White West Asian, North African or Arab (including: Egyptian; Libyan; Lebanese; Iranian; etc.) 64 7 6 17 6 0 0 71 23 11
2019 Non-White West Asian, North African or Arab (including: Egyptian; Libyan; Lebanese; Iranian; etc.) - Not selected 58 21 6 1 2 0 12 89 3 43

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 61 3 7 3 0 0 26 87 4 13
2019 Black - Not selected 45 36 8 5 4 2 0 83 9 41
2019 Korean - Not selected 51 24 7 5 2 1 9 84 8 54
2019 Non-White West Asian, North African or Arab (including: Egyptian; Libyan; Lebanese; Iranian; etc.) 48 35 0 11 6 0 0 83 17 11
2019 Non-White West Asian, North African or Arab (including: Egyptian; Libyan; Lebanese; Iranian; etc.) - Not selected 52 21 9 3 2 2 12 84 5 43

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 45 23 3 3 0 0 26 91 4 13
2019 Black - Not selected 67 8 11 6 6 0 2 76 12 41
2019 Korean - Not selected 59 13 8 5 4 0 11 81 10 54
2019 Non-White West Asian, North African or Arab (including: Egyptian; Libyan; Lebanese; Iranian; etc.) 71 6 18 0 6 0 0 77 6 11
2019 Non-White West Asian, North African or Arab (including: Egyptian; Libyan; Lebanese; Iranian; etc.) - Not selected 56 15 6 6 3 0 13 82 11 43

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 47 17 10 0 0 0 26 86 0 12
2019 Black - Not selected 57 32 8 2 2 0 0 88 4 41
2019 Korean - Not selected 53 26 9 1 1 0 9 88 3 53
2019 Non-White West Asian, North African or Arab (including: Egyptian; Libyan; Lebanese; Iranian; etc.) 59 35 0 6 0 0 0 94 6 11
2019 Non-White West Asian, North African or Arab (including: Egyptian; Libyan; Lebanese; Iranian; etc.) - Not selected 51 24 11 0 2 0 12 86 2 42

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 58 0 13 0 0 0 29 82 0 13
2019 Black - Not selected 69 15 8 4 2 2 0 86 6 41
2019 Korean - Not selected 65 10 10 2 1 1 10 85 4 54
2019 Non-White West Asian, North African or Arab (including: Egyptian; Libyan; Lebanese; Iranian; etc.) 77 18 6 0 0 0 0 94 0 11
2019 Non-White West Asian, North African or Arab (including: Egyptian; Libyan; Lebanese; Iranian; etc.) - Not selected 62 8 11 3 1 2 13 82 5 43

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 71 3 0 0 0 0 26 100 0 13
2019 Black - Not selected 79 8 4 0 2 4 4 94 2 41
2019 Korean - Not selected 76 6 3 0 1 2 12 96 1 54
2019 Non-White West Asian, North African or Arab (including: Egyptian; Libyan; Lebanese; Iranian; etc.) 88 0 0 0 0 12 0 100 0 11
2019 Non-White West Asian, North African or Arab (including: Egyptian; Libyan; Lebanese; Iranian; etc.) - Not selected 73 8 3 0 1 0 15 94 2 43

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 48 20 6 0 0 0 26 91 0 13
2019 Black - Not selected 77 9 2 6 4 0 2 88 10 41
2019 Korean - Not selected 66 13 4 4 2 0 11 89 7 54
2019 Non-White West Asian, North African or Arab (including: Egyptian; Libyan; Lebanese; Iranian; etc.) 83 11 0 0 6 0 0 94 6 11
2019 Non-White West Asian, North African or Arab (including: Egyptian; Libyan; Lebanese; Iranian; etc.) - Not selected 62 14 5 5 2 0 13 87 7 43

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 46 29 0 0 0 0 26 100 0 13
2019 Black - Not selected 69 19 4 6 0 0 2 90 6 41
2019 Korean - Not selected 61 23 2 4 0 0 11 93 4 54
2019 Non-White West Asian, North African or Arab (including: Egyptian; Libyan; Lebanese; Iranian; etc.) 76 12 12 0 0 0 0 88 0 11
2019 Non-White West Asian, North African or Arab (including: Egyptian; Libyan; Lebanese; Iranian; etc.) - Not selected 57 25 0 5 0 0 13 94 6 43

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 52 16 3 3 0 0 26 91 4 13
2019 Black - Not selected 71 6 8 6 8 0 2 78 14 41
2019 Korean - Not selected 64 9 6 5 5 0 11 82 11 54
2019 Non-White West Asian, North African or Arab (including: Egyptian; Libyan; Lebanese; Iranian; etc.) 83 6 0 6 6 0 0 89 11 11
2019 Non-White West Asian, North African or Arab (including: Egyptian; Libyan; Lebanese; Iranian; etc.) - Not selected 59 10 8 5 5 0 13 80 11 43

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 71 0 0 0 0 0 29 100 0 13
2019 Black - Not selected 69 11 8 2 0 0 10 90 2 41
2019 Korean - Not selected 70 7 5 1 0 0 17 93 1 54
2019 Non-White West Asian, North African or Arab (including: Egyptian; Libyan; Lebanese; Iranian; etc.) 83 6 6 0 0 0 6 94 0 11
2019 Non-White West Asian, North African or Arab (including: Egyptian; Libyan; Lebanese; Iranian; etc.) - Not selected 67 8 5 1 0 0 19 93 2 43

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 58 3 0 0 13 0 26 83 17 13
2019 Black - Not selected 88 6 2 0 0 0 4 98 0 41
2019 Korean - Not selected 77 5 1 0 5 0 12 93 5 54
2019 Non-White West Asian, North African or Arab (including: Egyptian; Libyan; Lebanese; Iranian; etc.) 94 0 0 0 0 0 6 100 0 11
2019 Non-White West Asian, North African or Arab (including: Egyptian; Libyan; Lebanese; Iranian; etc.) - Not selected 73 6 1 0 6 0 13 92 7 43

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 58 10 3 3 0 0 26 91 4 13
2019 Black - Not selected 78 4 7 0 7 0 4 85 8 41
2019 Korean - Not selected 71 6 6 1 5 0 12 87 7 54
2019 Non-White West Asian, North African or Arab (including: Egyptian; Libyan; Lebanese; Iranian; etc.) 60 6 23 0 6 0 6 70 6 11
2019 Non-White West Asian, North African or Arab (including: Egyptian; Libyan; Lebanese; Iranian; etc.) - Not selected 73 6 2 2 4 0 13 91 7 43

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 61 7 7 0 0 0 26 91 0 13
2019 Black - Not selected 77 17 2 2 0 0 2 96 2 41
2019 Korean - Not selected 71 14 4 1 0 0 11 95 1 54
2019 Non-White West Asian, North African or Arab (including: Egyptian; Libyan; Lebanese; Iranian; etc.) 88 12 0 0 0 0 0 100 0 11
2019 Non-White West Asian, North African or Arab (including: Egyptian; Libyan; Lebanese; Iranian; etc.) - Not selected 66 14 4 2 0 0 13 93 2 43

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 42 45 13 0 0 0 0 87 0 13
2019 Black - Not selected 32 40 19 4 6 0 0 71 10 41
2019 Korean - Not selected 35 42 17 3 4 0 0 77 6 54
2019 Non-White West Asian, North African or Arab (including: Egyptian; Libyan; Lebanese; Iranian; etc.) 53 24 17 6 0 0 0 77 6 11
2019 Non-White West Asian, North African or Arab (including: Egyptian; Libyan; Lebanese; Iranian; etc.) - Not selected 31 46 17 2 5 0 0 77 6 43

Question 76. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 13 3 23 7 42 0 13 56 18 13
2019 Black - Not selected 6 12 26 32 19 2 2 54 19 40
2019 Korean - Not selected 9 9 25 23 28 1 6 54 19 53
2019 Non-White West Asian, North African or Arab (including: Egyptian; Libyan; Lebanese; Iranian; etc.) 0 0 52 35 13 0 0 48 0 11
2019 Non-White West Asian, North African or Arab (including: Egyptian; Libyan; Lebanese; Iranian; etc.) - Not selected 11 11 18 20 31 2 7 56 24 42

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 42 33 22 0 3 0 0 74 3 13
2019 Black - Not selected 49 21 9 2 0 15 4 86 3 41
2019 Korean - Not selected 46 25 14 1 1 10 2 81 3 54
2019 Non-White West Asian, North African or Arab (including: Egyptian; Libyan; Lebanese; Iranian; etc.) 36 29 6 0 0 29 0 92 0 11
2019 Non-White West Asian, North African or Arab (including: Egyptian; Libyan; Lebanese; Iranian; etc.) - Not selected 49 24 16 2 2 5 3 79 3 43

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 38 33 13 3 0 13 0 81 4 13
2019 Black - Not selected 46 17 4 11 4 18 0 77 18 41
2019 Korean - Not selected 43 23 7 8 2 16 0 79 13 54
2019 Non-White West Asian, North African or Arab (including: Egyptian; Libyan; Lebanese; Iranian; etc.) 53 17 0 0 0 29 0 100 0 11
2019 Non-White West Asian, North African or Arab (including: Egyptian; Libyan; Lebanese; Iranian; etc.) - Not selected 41 24 9 11 3 12 0 74 16 43
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Black 20 80 13
2019 Black - Not selected 10 90 41
2019 Korean - Not selected 13 87 54
2019 Non-White West Asian, North African or Arab (including: Egyptian; Libyan; Lebanese; Iranian; etc.) 6 94 11
2019 Non-White West Asian, North African or Arab (including: Egyptian; Libyan; Lebanese; Iranian; etc.) - Not selected 15 85 43
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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 40 30 0 3 0 13 13 55 45 12
2019 Black - Not selected 60 21 2 4 2 12 0 68 32 41
2019 Korean - Not selected 53 24 1 4 1 12 5 64 36 53
2019 Non-White West Asian, North African or Arab (including: Egyptian; Libyan; Lebanese; Iranian; etc.) 64 12 0 12 0 12 0 73 27 11
2019 Non-White West Asian, North African or Arab (including: Egyptian; Libyan; Lebanese; Iranian; etc.) - Not selected 50 27 1 1 1 13 6 61 39 42

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Korean - Not selected 44 56 19

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Korean - Not selected 68 32 19

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Korean - Not selected 20 28 0 8 8 0 37 75 25 19

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Chinese - Not selected 12 28 4 4 8 4 41 72 21 19
2019 Filipino - Not selected 12 28 4 4 8 4 41 72 21 19
2019 Korean - Not selected 12 28 4 4 8 4 41 72 21 19
2019 Non-White Latin American (including: indigenous persons from Central and South America, etc.) - Not selected 12 28 4 4 8 4 41 72 21 19

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 26 16 13 0 3 13 29 72 5 13
2019 Black - Not selected 58 13 7 6 4 0 12 81 11 41
2019 Korean - Not selected 47 14 9 4 4 5 18 79 9 54
2019 Non-White West Asian, North African or Arab (including: Egyptian; Libyan; Lebanese; Iranian; etc.) 65 23 6 0 6 0 0 89 6 11
2019 Non-White West Asian, North African or Arab (including: Egyptian; Libyan; Lebanese; Iranian; etc.) - Not selected 42 12 10 4 3 6 23 75 11 43
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