2019 Public Service Employee Survey Results for Administrative Tribunals Support Service of Canada by Question 110. Are you a member of a visible minority group?

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 53 37 2 2 5 0 0 91 7 54
2019 Non-visible minority 63 30 3 3 2 0 0 93 4 315
2017 Visible minority 63 27 2 6 2 0 0 90 8 39
2017 Non-visible minority 57 35 3 4 1 0 0 92 5 311

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 74 9 6 5 0 0 6 88 5 54
2019 Non-visible minority 71 17 5 4 3 0 0 88 7 312
2017 Visible minority 65 22 7 6 0 0 0 87 6 39
2017 Non-visible minority 64 21 5 6 3 0 1 86 9 311

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 59 24 2 7 1 0 6 89 9 54
2019 Non-visible minority 63 27 3 5 3 0 0 90 7 316
2017 Visible minority 63 19 11 6 1 0 0 82 7 39
2017 Non-visible minority 60 28 3 6 2 0 1 89 8 311

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 50 30 6 7 3 0 5 83 10 54
2019 Non-visible minority 41 39 7 9 2 0 2 82 11 314
2018 Visible minority 44 31 3 13 5 0 4 78 19 35
2018 Non-visible minority 38 41 7 10 3 0 2 80 13 270
2017 Visible minority 27 50 6 8 9 0 0 78 16 39
2017 Non-visible minority 48 32 6 9 4 0 1 81 13 311

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 56 34 9 1 0 0 0 89 1 54
2019 Non-visible minority 63 27 7 3 1 0 0 89 4 312
2017 Visible minority 53 31 8 7 1 0 0 84 8 39
2017 Non-visible minority 63 26 6 3 1 0 1 89 4 311

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 58 21 10 10 2 0 0 78 12 54
2019 Non-visible minority 56 29 7 5 2 0 0 86 7 316
2018 Visible minority 52 21 21 0 5 0 0 73 5 37
2018 Non-visible minority 51 30 8 5 4 1 1 83 9 266
2017 Visible minority 27 53 10 4 6 0 0 79 10 39
2017 Non-visible minority 57 28 7 5 2 0 1 86 6 311

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 38 44 5 8 5 0 0 82 13 54
2019 Non-visible minority 42 37 10 6 4 0 0 80 10 316
2018 Visible minority 40 31 17 6 6 0 0 71 12 37
2018 Non-visible minority 37 43 10 7 2 0 0 80 10 269
2017 Visible minority 47 29 12 7 6 0 0 75 13 39
2017 Non-visible minority 32 46 10 7 5 0 0 78 12 310

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 42 29 15 12 2 0 0 71 14 53
2019 Non-visible minority 41 34 14 8 4 0 1 75 11 316
2018 Visible minority 38 29 13 14 5 0 0 67 19 36
2018 Non-visible minority 36 39 10 11 4 0 0 75 15 270
2017 Visible minority 49 26 12 8 5 0 0 75 13 39
2017 Non-visible minority 41 33 11 5 8 1 0 75 14 310

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 52 38 6 2 3 0 0 89 5 53
2019 Non-visible minority 45 36 10 6 2 0 1 82 8 314
2018 Visible minority 39 24 16 13 8 0 0 64 21 37
2018 Non-visible minority 37 39 13 7 4 0 1 76 11 271
2017 Visible minority 50 26 10 11 3 0 0 76 14 39
2017 Non-visible minority 43 34 8 10 5 0 0 77 15 308

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 67 30 1 0 1 0 0 97 1 53
2019 Non-visible minority 57 30 10 1 1 0 0 87 3 316
2018 Visible minority 54 34 9 0 0 2 0 90 0 37
2018 Non-visible minority 61 31 5 1 1 0 0 93 2 271
2017 Visible minority 61 28 6 4 0 0 0 89 4 39
2017 Non-visible minority 55 31 8 3 2 0 0 86 5 310

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 44 26 19 7 4 0 0 70 11 53
2019 Non-visible minority 43 36 10 8 3 0 0 79 11 315
2018 Visible minority 36 42 12 4 3 2 0 80 8 37
2018 Non-visible minority 42 35 12 5 5 1 0 78 10 270
2017 Visible minority 48 26 15 2 9 0 0 73 11 39
2017 Non-visible minority 45 31 9 7 6 1 0 77 14 308

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 60 26 10 1 3 0 0 86 4 52
2019 Non-visible minority 55 28 12 5 1 0 0 82 6 314
2018 Visible minority 52 22 19 2 4 0 0 74 6 36
2018 Non-visible minority 57 30 10 2 1 0 0 87 3 269
2017 Visible minority 62 22 8 4 2 1 0 86 6 39
2017 Non-visible minority 55 33 6 4 2 0 0 88 6 310

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 43 22 14 16 2 1 1 67 18 53
2019 Non-visible minority 41 34 14 7 4 0 0 75 11 315
2018 Visible minority 37 30 12 14 6 0 0 68 20 37
2018 Non-visible minority 42 34 11 6 5 0 1 77 12 270
2017 Visible minority 48 23 14 13 2 0 0 71 15 39
2017 Non-visible minority 45 32 10 8 5 0 1 77 13 311

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 43 25 26 3 4 0 0 68 6 53
2019 Non-visible minority 44 27 18 7 3 0 1 72 9 315
2018 Visible minority 31 42 15 2 8 2 0 74 10 37
2018 Non-visible minority 42 33 13 8 3 0 0 75 12 270
2017 Visible minority 49 25 17 1 8 0 0 74 10 39
2017 Non-visible minority 47 29 10 7 5 1 1 78 12 311

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 48 31 16 1 4 0 0 79 5 52
2019 Non-visible minority 42 39 11 6 1 0 0 82 7 314
2018 Visible minority 45 29 15 5 5 0 0 74 10 37
2018 Non-visible minority 42 38 10 8 2 0 0 80 10 266
2017 Visible minority 49 24 14 6 6 0 0 74 12 39
2017 Non-visible minority 47 33 11 6 3 0 0 80 9 310

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 41 33 18 6 3 0 0 74 8 54
2019 Non-visible minority 47 36 8 4 3 0 1 84 7 316
2018 Visible minority 44 33 13 0 10 0 0 77 10 37
2018 Non-visible minority 48 36 10 4 2 0 0 84 6 270
2017 Visible minority 50 31 10 5 4 0 0 81 9 39
2017 Non-visible minority 49 33 8 6 3 0 0 82 10 309

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 68 24 5 0 1 1 0 94 1 53
2019 Non-visible minority 53 26 13 5 2 0 0 80 8 311
2018 Visible minority 48 35 11 5 2 0 0 82 7 37
2018 Non-visible minority 47 27 15 6 4 0 0 75 10 272
2017 Visible minority 42 24 1 3 2 0 27 90 8 39
2017 Non-visible minority 50 34 11 3 1 1 1 85 4 311

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 4 7 27 19 27 1 14 55 13 54
2019 Non-visible minority 8 16 31 26 16 1 1 43 25 314
2018 Visible minority 5 20 28 25 17 0 6 44 26 37
2018 Non-visible minority 7 19 30 28 14 1 1 43 26 268
2017 Visible minority 2 17 20 22 36 2 0 60 20 39
2017 Non-visible minority 7 20 26 19 18 1 8 41 30 309

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 3 4 11 24 42 6 10 78 8 53
2019 Non-visible minority 7 10 22 30 26 4 1 59 18 314
2018 Visible minority 9 15 18 24 28 5 0 55 26 36
2018 Non-visible minority 7 17 25 28 19 3 1 49 25 271
2017 Visible minority 2 15 15 17 42 2 7 65 19 39
2017 Non-visible minority 9 9 23 23 21 3 11 51 22 307

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 4 4 17 29 37 0 9 73 8 54
2019 Non-visible minority 6 16 28 22 22 3 3 46 24 315
2018 Visible minority 12 9 37 21 18 0 2 40 22 37
2018 Non-visible minority 7 16 32 20 16 5 3 39 26 271
2017 Visible minority 3 10 32 13 33 4 6 51 14 39
2017 Non-visible minority 12 13 24 21 18 3 10 45 28 311

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 1 4 13 22 45 1 14 78 6 54
2019 Non-visible minority 4 9 25 31 27 1 2 60 14 313
2018 Visible minority 2 2 31 38 25 0 0 64 5 36
2018 Non-visible minority 3 6 32 31 24 1 2 57 10 272
2017 Visible minority 0 1 45 27 16 2 8 49 1 39
2017 Non-visible minority 3 7 30 26 23 1 9 55 12 308

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 2 8 16 28 25 1 20 67 14 54
2019 Non-visible minority 8 18 22 26 22 2 2 50 27 314
2018 Visible minority 2 14 37 25 22 0 0 47 16 37
2018 Non-visible minority 9 21 24 23 17 2 4 42 32 272
2017 Visible minority 3 7 20 20 42 2 6 67 11 39
2017 Non-visible minority 8 15 23 16 24 2 12 47 26 309

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 8 4 18 25 24 10 11 63 15 53
2019 Non-visible minority 7 14 28 29 17 3 2 48 22 315
2018 Visible minority 7 16 30 23 21 2 0 45 24 37
2018 Non-visible minority 13 19 22 23 15 4 4 41 35 270
2017 Visible minority 7 6 20 22 37 6 2 64 14 38
2017 Non-visible minority 8 10 22 22 24 3 12 54 21 309

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 4 7 13 28 32 7 9 71 13 54
2019 Non-visible minority 6 14 26 34 19 1 1 53 20 313
2018 Visible minority 5 16 37 18 18 0 6 38 22 37
2018 Non-visible minority 9 12 33 23 16 4 2 42 23 271
2017 Visible minority 11 7 22 7 41 4 8 55 21 39
2017 Non-visible minority 8 11 29 19 21 3 10 46 21 311

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 1 13 21 21 25 6 14 57 18 54
2019 Non-visible minority 5 12 26 27 28 1 1 55 18 315
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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 77 15 4 2 0 1 1 94 3 54
2019 Non-visible minority 73 14 4 4 3 0 1 89 7 314
2017 Visible minority 47 13 12 0 2 0 27 81 3 39
2017 Non-visible minority 69 18 4 6 1 0 1 88 7 311

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 41 23 8 5 3 14 6 81 10 52
2019 Non-visible minority 39 22 15 9 3 9 4 70 13 316
2018 Visible minority 32 32 19 5 6 0 6 68 12 37
2018 Non-visible minority 27 32 16 10 4 6 4 66 16 270
2017 Visible minority 48 16 14 8 9 2 2 67 19 38
2017 Non-visible minority 37 25 13 8 6 5 5 70 16 311

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 61 14 12 4 4 6 0 79 8 54
2019 Non-visible minority 51 29 5 11 2 1 0 81 13 315
2018 Visible minority 47 33 13 4 3 0 0 80 7 37
2018 Non-visible minority 51 28 7 8 4 1 1 80 12 271
2017 Visible minority 64 13 11 2 8 2 0 79 10 39
2017 Non-visible minority 55 25 8 6 5 0 1 81 11 311

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 64 23 12 0 1 0 0 87 1 54
2019 Non-visible minority 61 30 4 3 2 0 0 91 5 313
2018 Visible minority 41 47 7 2 3 0 0 88 5 37
2018 Non-visible minority 60 30 4 3 1 0 1 91 5 271
2017 Visible minority 53 24 11 9 3 0 0 78 11 39
2017 Non-visible minority 60 27 5 6 2 0 1 87 8 311

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 51 31 11 5 1 1 0 83 6 54
2019 Non-visible minority 52 31 11 5 1 1 0 84 6 314
2018 Visible minority 40 40 15 0 2 2 0 82 2 37
2018 Non-visible minority 52 32 9 4 1 0 2 86 5 271
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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 38 18 16 4 9 0 16 67 14 54
2019 Non-visible minority 46 27 14 3 1 1 8 81 5 316

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 50 26 5 7 6 0 6 81 14 54
2019 Non-visible minority 42 31 12 7 6 0 2 74 13 316
2018 Visible minority 53 32 8 3 3 0 2 86 6 36
2018 Non-visible minority 41 37 11 6 3 1 1 79 9 268
2017 Visible minority 58 22 9 6 5 0 0 80 11 39
2017 Non-visible minority 44 28 9 6 6 1 5 78 13 310

Question 26. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 51 21 10 4 5 5 5 80 10 52
2019 Non-visible minority 52 22 11 3 5 3 2 79 9 314
2018 Visible minority 54 17 21 6 0 0 2 73 6 36
2018 Non-visible minority 50 31 7 4 4 2 1 84 8 269
2017 Visible minority 63 18 8 2 9 0 0 81 11 39
2017 Non-visible minority 58 25 4 6 5 2 1 85 11 311

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 53 30 9 4 4 0 0 84 7 54
2019 Non-visible minority 51 29 9 7 3 0 1 81 10 315
2018 Visible minority 54 29 10 5 0 2 0 85 5 36
2018 Non-visible minority 42 38 9 6 3 1 1 82 9 268
2017 Visible minority 63 15 14 2 6 0 0 78 8 39
2017 Non-visible minority 53 27 8 5 6 1 1 81 11 310

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 87 9 0 0 3 0 1 97 3 54
2019 Non-visible minority 84 10 2 1 1 0 2 96 2 311
2017 Visible minority 53 8 6 2 2 0 28 86 5 39
2017 Non-visible minority 83 13 1 1 1 0 1 97 2 309

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 62 19 0 7 6 1 5 86 14 54
2019 Non-visible minority 67 14 5 3 8 2 2 84 11 315
2017 Visible minority 57 21 7 4 7 2 2 81 12 38
2017 Non-visible minority 59 19 5 5 2 2 8 87 8 310

Question 30. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 59 27 6 1 6 0 0 86 8 54
2019 Non-visible minority 62 19 9 2 5 1 1 83 8 316
2018 Visible minority 51 28 17 0 0 0 4 82 0 36
2018 Non-visible minority 59 26 7 3 3 2 1 86 6 269
2017 Visible minority 60 14 13 2 4 6 0 79 7 39
2017 Non-visible minority 66 17 9 3 3 1 1 85 7 310

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 51 36 4 4 6 0 0 87 10 54
2019 Non-visible minority 57 23 10 6 3 1 1 81 9 315
2018 Visible minority 54 32 9 2 3 0 0 86 5 36
2018 Non-visible minority 51 27 12 6 3 0 1 79 9 268
2017 Visible minority 58 19 12 4 7 0 0 78 10 39
2017 Non-visible minority 63 20 7 6 4 0 0 84 10 311
Top of Page

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 49 28 9 6 4 5 0 81 10 54
2019 Non-visible minority 42 31 13 7 3 5 0 76 10 315
2018 Visible minority 38 31 16 2 6 7 0 74 9 37
2018 Non-visible minority 37 34 13 8 3 6 0 76 11 270
2017 Visible minority 45 22 10 6 9 8 0 73 17 39
2017 Non-visible minority 41 29 10 8 6 6 0 74 15 311

Question 35. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 45 34 4 11 4 3 0 81 15 54
2019 Non-visible minority 39 33 12 8 5 4 0 74 13 314
2018 Visible minority 34 31 18 0 11 5 2 69 12 37
2018 Non-visible minority 32 33 14 12 6 3 0 68 18 271
2017 Visible minority 52 14 12 4 13 5 0 69 18 39
2017 Non-visible minority 40 28 12 9 8 3 0 70 17 310

Question 36. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 32 35 18 2 4 9 0 73 7 54
2019 Non-visible minority 31 32 16 11 6 4 0 66 18 315
2018 Visible minority 29 18 25 7 11 7 2 52 20 37
2018 Non-visible minority 24 32 19 14 6 4 0 58 22 269
2017 Visible minority 49 8 18 8 11 6 0 60 20 38
2017 Non-visible minority 31 26 16 10 9 7 0 62 20 311

Question 37. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 41 32 8 12 5 3 0 75 17 54
2019 Non-visible minority 26 37 16 13 7 1 0 63 21 315
2018 Visible minority 32 31 17 12 9 0 0 63 21 37
2018 Non-visible minority 23 35 13 20 7 2 0 59 28 272
2017 Visible minority 45 15 17 7 12 4 0 63 20 39
2017 Non-visible minority 29 32 11 11 12 5 0 64 24 310

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 77 13 5 0 3 1 1 92 3 54
2019 Non-visible minority 63 22 11 3 0 1 0 86 3 316
Top of Page

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 54 37 6 1 1 1 0 91 2 54
2019 Non-visible minority 41 40 11 7 1 1 0 82 8 316
2018 Visible minority 41 38 7 6 6 2 0 81 13 37
2018 Non-visible minority 39 38 15 4 2 1 1 79 6 273
2017 Visible minority 49 19 23 2 4 2 0 70 6 39
2017 Non-visible minority 43 34 12 5 4 2 0 79 9 311

Question 40. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 40 38 7 9 2 4 0 81 11 54
2019 Non-visible minority 27 35 18 12 5 3 0 64 18 313

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 50 20 9 4 8 3 6 76 13 52
2019 Non-visible minority 35 36 15 5 4 2 2 74 10 314
2018 Visible minority 39 27 11 7 10 5 0 70 18 37
2018 Non-visible minority 38 35 10 9 4 3 0 76 14 272
2017 Visible minority 50 22 12 7 5 4 0 75 13 39
2017 Non-visible minority 43 28 12 8 5 3 1 74 13 311

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 44 30 13 8 1 3 0 76 10 53
2019 Non-visible minority 35 41 16 3 3 2 0 77 6 312
2018 Visible minority 31 29 26 2 9 3 0 62 11 37
2018 Non-visible minority 31 39 20 6 2 2 0 71 8 269

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 32 10 20 12 4 8 14 54 20 54
2019 Non-visible minority 25 18 20 8 8 17 6 55 20 315
2018 Visible minority 21 19 17 12 12 19 0 49 30 36
2018 Non-visible minority 21 22 18 10 9 16 4 53 24 270
2017 Visible minority 18 9 16 7 11 10 29 45 29 39
2017 Non-visible minority 28 19 15 7 11 14 6 59 22 310

Question 44. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 43 24 14 2 11 6 0 71 14 54
2019 Non-visible minority 35 36 13 8 5 4 0 73 14 311
2018 Visible minority 31 27 14 11 12 5 0 61 24 37
2018 Non-visible minority 30 36 13 11 7 2 1 68 18 270
2017 Visible minority 49 9 16 11 9 6 0 62 21 39
2017 Non-visible minority 40 23 9 10 8 9 1 70 20 310

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 35 12 16 8 13 15 0 55 26 53
2019 Non-visible minority 25 26 12 14 14 6 4 57 30 315
2018 Visible minority 20 30 10 15 15 7 4 56 34 37
2018 Non-visible minority 20 30 14 16 14 3 3 53 32 272
2017 Visible minority 16 18 9 9 17 4 28 50 38 38
2017 Non-visible minority 25 23 12 14 18 3 5 52 35 311

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 66 11 4 1 5 1 12 89 7 54
2019 Non-visible minority 56 22 9 6 2 2 3 82 8 315

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 58 8 5 5 6 0 19 81 13 54
2019 Non-visible minority 62 7 8 5 3 3 11 81 10 314

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 58 9 14 2 4 6 7 77 7 54
2019 Non-visible minority 61 18 7 4 2 2 6 85 7 314

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 57 11 6 9 4 0 12 78 15 53
2019 Non-visible minority 58 17 7 6 2 3 6 83 9 313

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 60 7 7 1 5 8 11 84 8 54
2019 Non-visible minority 66 8 10 5 2 5 5 82 8 315

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 69 10 2 0 1 3 15 95 2 54
2019 Non-visible minority 67 12 11 2 2 2 6 85 4 313

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 58 7 1 7 4 10 12 84 15 53
2019 Non-visible minority 80 4 4 1 2 2 8 92 3 313

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 69 6 3 5 1 2 14 90 7 53
2019 Non-visible minority 82 3 1 2 0 2 10 97 2 313

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 30 32 24 6 2 6 0 66 9 54
2019 Non-visible minority 32 42 12 6 3 5 0 78 10 315
2018 Visible minority 16 43 17 4 11 5 4 65 16 37
2018 Non-visible minority 31 39 15 8 2 4 1 74 10 271
2017 Visible minority 50 16 14 9 8 3 0 68 17 38
2017 Non-visible minority 35 33 14 6 6 5 1 72 13 311

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 52 38 5 1 2 1 0 91 4 54
2019 Non-visible minority 47 36 9 3 2 3 0 85 5 315
2018 Visible minority 38 25 19 8 5 5 0 66 14 35
2018 Non-visible minority 43 41 9 2 2 3 1 87 4 271
2017 Visible minority 53 21 14 5 1 6 0 79 7 39
2017 Non-visible minority 50 31 9 5 2 2 0 83 8 311

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 43 20 15 9 4 4 5 69 14 54
2019 Non-visible minority 49 31 10 5 1 4 0 84 5 315
2018 Visible minority 41 25 13 3 9 9 0 72 14 36
2018 Non-visible minority 42 31 13 3 2 8 1 80 6 269
2017 Visible minority 22 14 16 4 4 7 32 60 14 39
2017 Non-visible minority 47 24 12 4 5 7 1 78 10 311

Question 50. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 59 26 12 0 2 0 0 86 2 54
2019 Non-visible minority 63 28 7 1 1 1 0 91 2 314
2018 Visible minority 54 28 7 6 5 0 0 82 11 36
2018 Non-visible minority 56 34 6 3 2 0 0 90 5 270
2017 Visible minority 60 21 10 4 5 0 0 81 9 39
2017 Non-visible minority 57 29 7 3 3 0 1 87 6 311

Question 51. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 45 30 17 5 4 0 0 75 8 54
2019 Non-visible minority 51 27 12 6 3 2 0 79 9 316
2018 Visible minority 37 26 23 8 3 2 0 65 11 36
2018 Non-visible minority 40 35 16 6 3 0 0 75 9 271
2017 Visible minority 56 17 15 4 9 0 0 73 12 37
2017 Non-visible minority 46 26 14 6 6 1 0 73 12 311

Question 52. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 45 36 10 6 4 0 0 81 9 54
2019 Non-visible minority 49 28 14 6 3 1 0 77 9 314
2018 Visible minority 36 21 32 8 3 0 0 57 11 36
2018 Non-visible minority 38 37 11 10 3 0 0 76 12 269
2017 Visible minority 54 13 24 5 5 0 0 67 10 39
2017 Non-visible minority 46 28 13 6 6 0 0 75 12 311

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 32 21 27 7 7 5 0 56 15 54
2019 Non-visible minority 42 21 19 8 6 4 0 65 15 315
2018 Visible minority 25 26 28 16 6 0 0 51 21 36
2018 Non-visible minority 37 19 23 12 7 2 1 57 19 272
2017 Visible minority 49 20 17 6 7 1 0 70 13 39
2017 Non-visible minority 35 22 14 10 11 7 1 62 23 311
Top of Page

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2019 Visible minority 46 13 41 54
2019 Non-visible minority 33 29 38 315
2018 Visible minority 38 26 37 37
2018 Non-visible minority 29 34 37 273
2017 Visible minority 25 45 29 39
2017 Non-visible minority 34 32 34 311

Question 55. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2019 Visible minority 0 15 47 3 30 5 21
2019 Non-visible minority 11 19 53 8 7 2 101
2018 Visible minority 0 8 62 13 6 10 14
2018 Non-visible minority 10 10 62 10 5 3 82
2017 Visible minority 5 10 59 12 0 14 14
2017 Non-visible minority 9 8 51 3 19 9 104
Top of Page

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 36 53 10 1 0 0 0 89 1 53
2019 Non-visible minority 38 33 10 6 2 2 9 80 9 316

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 51 29 13 2 2 2 0 81 5 54
2019 Non-visible minority 57 19 6 2 1 8 8 90 3 316
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Visible minority 10 90 54
2019 Non-visible minority 7 93 316
2018 Visible minority 20 80 37
2018 Non-visible minority 8 92 271

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Visible minority 10 90 54
2019 Non-visible minority 12 88 315

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 12 11 19 2 4 34 19 47 13 54
2019 Non-visible minority 21 13 12 4 3 35 12 64 13 316
2018 Visible minority 20 25 11 4 6 28 5 68 16 36
2018 Non-visible minority 20 13 16 4 4 35 8 58 14 273
2017 Visible minority 12 6 10 2 12 26 30 42 34 39
2017 Non-visible minority 24 11 13 6 4 31 11 60 18 311

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 33 18 13 0 4 31 1 75 6 54
2019 Non-visible minority 32 29 16 4 3 13 2 73 9 316
2018 Visible minority 31 22 13 7 6 20 0 67 16 36
2018 Non-visible minority 30 29 18 4 4 13 1 69 9 272
2017 Visible minority 45 10 15 5 11 12 2 64 18 39
2017 Non-visible minority 31 24 14 5 5 18 3 70 13 310
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Visible minority 6 94 53
2019 Non-visible minority 5 95 316

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Visible minority 12 88 52
2019 Non-visible minority 9 91 315

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 18 15 14 0 1 35 16 68 3 54
2019 Non-visible minority 23 11 16 3 2 34 12 63 8 315
2018 Visible minority 26 16 15 0 5 34 5 68 8 37
2018 Non-visible minority 20 12 15 2 2 40 9 63 7 270
2017 Visible minority 12 7 12 2 5 30 33 50 18 39
2017 Non-visible minority 23 9 14 3 2 41 10 64 8 310

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 32 15 13 2 1 35 1 74 6 54
2019 Non-visible minority 36 24 20 3 1 13 4 72 4 314
2018 Visible minority 31 20 17 0 8 24 0 67 11 36
2018 Non-visible minority 33 26 20 2 2 17 1 71 5 267
2017 Visible minority 48 6 16 2 6 21 2 69 11 38
2017 Non-visible minority 40 24 11 3 2 18 2 80 6 310
Top of Page

Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 49 30 10 0 7 0 5 83 7 54
2019 Non-visible minority 49 26 11 7 6 0 1 75 14 316
2018 Visible minority 30 21 12 12 18 0 6 55 33 36
2018 Non-visible minority 42 27 17 5 7 0 2 71 12 272
2017 Visible minority 56 14 9 6 9 2 4 74 16 39
2017 Non-visible minority 34 25 22 7 11 0 3 60 18 311

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 43 34 12 2 4 0 5 81 6 54
2019 Non-visible minority 26 31 25 11 6 0 0 58 17 314
2018 Visible minority 23 31 15 19 8 0 4 56 28 36
2018 Non-visible minority 24 27 22 16 12 0 1 51 28 273
2017 Visible minority 29 44 17 4 5 0 2 74 9 39
2017 Non-visible minority 27 31 23 13 4 0 1 59 18 311

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 59 23 6 4 2 1 5 87 6 54
2019 Non-visible minority 41 30 17 7 4 0 1 72 11 314
2018 Visible minority 34 34 22 7 3 0 0 67 10 34
2018 Non-visible minority 33 30 22 8 5 0 1 64 14 271
2017 Visible minority 28 47 14 9 0 0 2 76 9 39
2017 Non-visible minority 39 31 17 9 2 0 2 71 12 310

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 49 20 15 6 3 1 5 73 10 54
2019 Non-visible minority 30 28 22 12 7 0 0 58 19 316
2018 Visible minority 34 22 14 19 8 2 0 57 28 36
2018 Non-visible minority 21 25 21 17 15 1 1 47 32 272
2017 Visible minority 25 39 14 14 5 0 2 66 20 39
2017 Non-visible minority 37 26 14 12 8 1 3 65 20 310

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 69 11 4 0 2 1 13 93 3 54
2019 Non-visible minority 59 17 13 3 2 2 5 81 5 315
2018 Visible minority 51 15 20 6 0 0 8 72 6 36
2018 Non-visible minority 48 25 14 5 4 1 4 76 9 270
2017 Visible minority 38 46 4 3 3 2 4 90 6 38
2017 Non-visible minority 55 20 8 5 1 0 11 84 7 311

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 49 25 15 1 4 0 6 79 5 54
2019 Non-visible minority 47 24 15 7 5 1 2 72 13 316
2018 Visible minority 40 8 19 16 10 0 8 51 28 35
2018 Non-visible minority 36 31 16 9 5 1 2 69 14 270
2017 Visible minority 32 38 10 12 5 0 4 73 17 38
2017 Non-visible minority 41 30 17 7 2 1 2 73 9 309

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 57 14 12 5 1 0 11 79 7 53
2019 Non-visible minority 38 33 20 4 2 2 1 73 6 314
2018 Visible minority 34 35 15 4 8 0 2 71 13 36
2018 Non-visible minority 39 30 16 8 4 1 1 71 12 269
2017 Visible minority 52 19 14 8 4 0 4 74 12 38
2017 Non-visible minority 41 29 15 7 4 0 3 73 11 309

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 59 18 6 5 2 0 9 85 8 54
2019 Non-visible minority 37 35 12 11 5 1 0 72 16 314
2018 Visible minority 32 34 26 2 6 0 0 66 8 36
2018 Non-visible minority 31 32 18 12 5 1 1 64 18 270
2017 Visible minority 55 17 13 4 4 0 7 77 8 38
2017 Non-visible minority 36 27 20 10 4 0 2 65 15 309

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 51 24 7 5 2 1 9 84 8 54
2019 Non-visible minority 44 29 11 9 4 1 1 75 14 313
2018 Visible minority 21 42 23 2 10 0 2 64 13 36
2018 Non-visible minority 37 32 16 8 5 1 1 71 13 270
2017 Visible minority 58 11 12 3 12 0 4 72 16 38
2017 Non-visible minority 42 25 15 11 4 0 2 69 16 309

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 59 13 8 5 4 0 11 81 10 54
2019 Non-visible minority 53 23 12 5 5 1 1 77 10 314

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 53 26 9 1 1 0 9 88 3 53
2019 Non-visible minority 52 29 10 4 4 1 1 82 9 312
2018 Visible minority 44 19 25 5 3 0 4 66 8 35
2018 Non-visible minority 40 31 17 6 3 1 1 73 9 268
2017 Visible minority 70 11 6 7 1 0 4 85 9 38
2017 Non-visible minority 51 25 12 7 2 0 3 78 10 307

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 65 10 10 2 1 1 10 85 4 54
2019 Non-visible minority 75 13 6 1 2 2 1 91 3 312
2018 Visible minority 50 29 17 0 0 0 4 83 0 35
2018 Non-visible minority 68 18 5 5 2 1 1 88 6 268
2017 Visible minority 65 19 11 2 1 0 2 85 3 39
2017 Non-visible minority 66 23 5 1 3 0 2 91 4 311

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 76 6 3 0 1 2 12 96 1 54
2019 Non-visible minority 84 6 2 2 2 1 4 94 4 313
2018 Visible minority 66 13 8 2 0 4 6 88 3 36
2018 Non-visible minority 83 8 3 0 1 2 3 95 2 269

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 66 13 4 4 2 0 11 89 7 54
2019 Non-visible minority 81 6 6 1 1 1 3 91 2 315
2018 Visible minority 66 5 11 3 3 2 9 80 7 36
2018 Non-visible minority 76 10 5 1 1 1 5 91 3 268
2017 Visible minority 75 2 4 5 7 4 2 82 13 39
2017 Non-visible minority 81 8 3 2 2 1 3 93 4 311

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 61 23 2 4 0 0 11 93 4 54
2019 Non-visible minority 60 25 8 2 2 0 2 87 5 314
2018 Visible minority 57 25 7 0 6 0 5 86 7 35
2018 Non-visible minority 63 24 7 3 1 0 2 89 4 270
2017 Visible minority 63 17 8 2 5 0 4 84 8 39
2017 Non-visible minority 64 18 9 3 2 0 3 85 5 310

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 64 9 6 5 5 0 11 82 11 54
2019 Non-visible minority 65 13 13 4 3 0 2 80 7 311
2018 Visible minority 64 17 5 3 6 0 5 85 9 35
2018 Non-visible minority 58 21 10 5 4 0 2 81 9 270
2017 Visible minority 68 12 2 6 7 1 4 84 14 39
2017 Non-visible minority 67 15 8 4 4 0 2 83 8 308

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 70 7 5 1 0 0 17 93 1 54
2019 Non-visible minority 61 8 6 1 0 0 23 91 1 311
2018 Visible minority 59 11 5 0 0 3 23 94 0 33
2018 Non-visible minority 54 11 5 1 1 1 27 90 3 269
2017 Visible minority 63 8 5 0 5 0 18 88 6 39
2017 Non-visible minority 60 7 6 2 0 0 25 89 3 311

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 77 5 1 0 5 0 12 93 5 54
2019 Non-visible minority 74 12 7 1 0 1 4 91 1 315
2018 Visible minority 68 20 5 0 4 0 2 91 4 35
2018 Non-visible minority 69 15 7 2 0 0 7 90 2 269
2017 Visible minority 73 12 5 0 2 2 6 92 3 39
2017 Non-visible minority 74 14 4 2 1 1 5 93 3 309

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 71 6 6 1 5 0 12 87 7 54
2019 Non-visible minority 77 12 7 0 2 0 1 90 3 314
2018 Visible minority 71 7 5 2 5 0 9 86 8 35
2018 Non-visible minority 81 6 4 2 3 1 4 91 5 270
2017 Visible minority 69 12 2 6 4 0 7 87 11 39
2017 Non-visible minority 72 15 4 2 2 0 3 91 5 311

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 71 14 4 1 0 0 11 95 1 54
2019 Non-visible minority 55 26 12 4 1 0 1 83 5 313
2018 Visible minority 65 21 8 0 0 0 7 91 0 35
2018 Non-visible minority 51 29 14 2 1 0 2 83 3 270
2017 Visible minority 75 10 8 4 1 0 2 87 5 39
2017 Non-visible minority 58 25 11 4 1 0 2 85 4 310

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 35 42 17 3 4 0 0 77 6 54
2019 Non-visible minority 26 36 25 10 2 1 0 63 11 316
2018 Visible minority 34 23 32 9 2 0 0 57 11 36
2018 Non-visible minority 18 35 32 13 2 0 0 52 15 272
2017 Visible minority 38 14 32 7 4 0 4 55 11 39
2017 Non-visible minority 14 38 35 9 3 1 1 53 12 311

Question 76. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 9 9 25 23 28 1 6 54 19 53
2019 Non-visible minority 8 9 37 26 17 1 0 44 18 311
2018 Visible minority 5 12 31 32 19 0 0 52 17 35
2018 Non-visible minority 7 16 37 24 15 1 0 39 23 268
2017 Visible minority 8 12 16 54 6 0 4 63 21 39
2017 Non-visible minority 6 11 32 33 17 0 1 50 18 308

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 46 25 14 1 1 10 2 81 3 54
2019 Non-visible minority 35 37 13 7 4 4 0 75 12 314
2018 Visible minority 28 40 21 0 6 6 0 72 6 36
2018 Non-visible minority 31 45 10 6 3 3 1 80 10 272
2017 Visible minority 16 54 11 10 3 6 0 74 14 39
2017 Non-visible minority 29 33 16 5 5 11 1 70 11 310

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 43 23 7 8 2 16 0 79 13 54
2019 Non-visible minority 37 34 17 6 4 2 0 72 10 316
2018 Visible minority 26 37 18 3 6 6 4 70 10 36
2018 Non-visible minority 31 41 13 10 4 1 0 73 14 270
2017 Visible minority 20 43 15 10 9 3 0 65 19 39
2017 Non-visible minority 31 37 13 10 7 2 0 69 18 311
Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Visible minority 13 87 54
2019 Non-visible minority 19 81 316
2017 Visible minority 15 85 38
2017 Non-visible minority 19 81 311
Top of Page

Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 53 24 1 4 1 12 5 64 36 53
2019 Non-visible minority 48 29 11 4 4 3 1 49 51 314
2018 Visible minority 46 32 5 2 7 5 2 50 50 37
2018 Non-visible minority 49 28 10 5 5 2 1 50 50 272
2017 Visible minority 59 13 13 2 10 3 0 61 39 39
2017 Non-visible minority 44 21 16 6 8 4 1 46 54 311

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Visible minority 44 56 19
2019 Non-visible minority 47 53 167

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Visible minority 68 32 19
2019 Non-visible minority 67 33 166
2018 Visible minority 58 42 17
2018 Non-visible minority 69 31 129

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 20 28 0 8 8 0 37 75 25 19
2019 Non-visible minority 36 17 18 12 5 1 12 60 19 163
2018 Visible minority 5 40 16 17 14 8 0 48 34 17
2018 Non-visible minority 36 21 12 12 10 3 6 63 24 130
2017 Visible minority 11 19 24 21 15 0 10 34 40 20
2017 Non-visible minority 28 24 13 11 14 1 8 58 28 158

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 12 28 4 4 8 4 41 72 21 19
2019 Non-visible minority 17 14 9 12 20 1 26 43 44 164
2018 Visible minority 0 30 21 5 19 13 11 39 32 17
2018 Non-visible minority 12 14 9 10 20 3 33 40 47 129
2017 Visible minority 0 12 24 21 31 0 12 14 59 20
2017 Non-visible minority 13 11 11 11 27 2 27 33 52 158

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 47 14 9 4 4 5 18 79 9 54
2019 Non-visible minority 45 13 15 8 8 0 11 65 18 312
2018 Visible minority 59 8 13 6 7 2 5 72 14 37
2018 Non-visible minority 49 12 14 10 7 1 7 66 18 270
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