2019 Public Service Employee Survey Results for Department for Women and Gender Equality by Question 96. In total, how many years have you been working in the federal public service?

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 35 49 8 8 0 0 0 84 8 51
2019 3 to 10 years in the federal public service 23 54 3 14 7 0 0 77 21 63
2019 11 to 20 years in the federal public service 39 40 9 12 0 0 0 79 12 61
2019 More than 20 years in the federal public service 35 56 4 5 0 0 0 91 5 20

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 60 22 10 6 2 0 0 82 8 51
2019 3 to 10 years in the federal public service 66 10 5 10 6 0 2 78 17 63
2019 11 to 20 years in the federal public service 53 26 5 15 0 0 0 80 15 61
2019 More than 20 years in the federal public service 54 23 9 4 9 0 0 77 13 21

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 50 33 10 5 0 0 2 85 5 51
2019 3 to 10 years in the federal public service 32 44 8 12 4 0 0 77 16 63
2019 11 to 20 years in the federal public service 52 30 8 6 4 0 0 82 10 61
2019 More than 20 years in the federal public service 29 47 4 10 10 0 0 76 20 21

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 20 42 15 19 4 0 0 61 23 51
2019 3 to 10 years in the federal public service 13 50 11 20 5 0 1 64 25 63
2019 11 to 20 years in the federal public service 33 28 20 12 7 0 0 61 19 60
2019 More than 20 years in the federal public service 33 44 18 5 0 0 0 76 5 21

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 32 30 22 12 2 0 2 64 14 51
2019 3 to 10 years in the federal public service 42 33 8 13 2 0 1 76 15 63
2019 11 to 20 years in the federal public service 50 32 9 7 3 0 0 81 10 61
2019 More than 20 years in the federal public service 43 43 14 0 0 0 0 86 0 21

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 41 38 14 4 0 2 0 81 4 51
2019 3 to 10 years in the federal public service 48 25 13 7 8 0 0 72 14 63
2019 11 to 20 years in the federal public service 41 32 12 12 4 0 0 73 15 61
2019 More than 20 years in the federal public service 56 24 10 5 5 0 0 81 9 21

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 43 39 8 8 2 0 0 82 10 51
2019 3 to 10 years in the federal public service 36 47 7 5 5 0 0 83 10 63
2019 11 to 20 years in the federal public service 41 39 7 7 5 0 0 81 13 61
2019 More than 20 years in the federal public service 56 29 10 5 0 0 0 85 5 21

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 38 40 12 10 0 0 0 78 10 51
2019 3 to 10 years in the federal public service 38 38 7 7 8 2 0 78 15 63
2019 11 to 20 years in the federal public service 29 34 14 16 7 0 0 63 23 61
2019 More than 20 years in the federal public service 38 37 10 10 5 0 0 75 15 21

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 22 49 8 18 4 0 0 70 21 51
2019 3 to 10 years in the federal public service 26 41 8 16 8 0 0 68 24 63
2019 11 to 20 years in the federal public service 30 31 13 17 9 0 0 61 26 61
2019 More than 20 years in the federal public service 30 45 15 5 5 0 0 75 9 21

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 43 40 10 4 2 0 0 84 6 51
2019 3 to 10 years in the federal public service 44 33 9 9 5 0 0 76 14 63
2019 11 to 20 years in the federal public service 50 30 11 6 4 0 0 79 10 60
2019 More than 20 years in the federal public service 57 28 10 5 0 0 0 85 5 21

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 39 41 12 6 2 0 0 80 8 50
2019 3 to 10 years in the federal public service 37 37 10 9 8 0 0 74 16 63
2019 11 to 20 years in the federal public service 31 41 13 8 7 0 0 71 16 61
2019 More than 20 years in the federal public service 47 23 10 19 0 0 0 71 19 21

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 49 38 11 2 0 0 0 87 2 51
2019 3 to 10 years in the federal public service 49 33 13 5 0 0 0 82 5 62
2019 11 to 20 years in the federal public service 49 35 11 1 4 0 0 84 5 60
2019 More than 20 years in the federal public service 56 38 5 0 0 0 0 95 0 21

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 36 43 8 10 2 2 0 80 12 51
2019 3 to 10 years in the federal public service 34 43 6 12 4 0 0 77 17 63
2019 11 to 20 years in the federal public service 40 36 10 5 9 0 0 77 14 61
2019 More than 20 years in the federal public service 34 42 15 10 0 0 0 75 10 21

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 42 32 18 8 0 0 0 74 8 51
2019 3 to 10 years in the federal public service 38 34 13 5 11 0 0 71 16 63
2019 11 to 20 years in the federal public service 41 29 13 10 7 0 0 70 16 61
2019 More than 20 years in the federal public service 56 14 20 5 5 0 0 71 9 21

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 33 47 8 10 2 0 0 80 12 51
2019 3 to 10 years in the federal public service 26 47 11 8 8 0 0 73 16 63
2019 11 to 20 years in the federal public service 32 37 15 11 5 0 0 70 16 61
2019 More than 20 years in the federal public service 36 38 17 10 0 0 0 73 10 20

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 50 36 8 4 2 0 0 86 6 51
2019 3 to 10 years in the federal public service 36 39 10 9 7 0 0 75 15 63
2019 11 to 20 years in the federal public service 49 35 13 0 4 0 0 84 4 61
2019 More than 20 years in the federal public service 45 39 11 5 0 0 0 85 5 20

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 57 33 7 2 0 0 0 91 2 51
2019 3 to 10 years in the federal public service 38 33 16 12 2 0 0 71 14 63
2019 11 to 20 years in the federal public service 21 44 19 6 10 0 0 65 16 61
2019 More than 20 years in the federal public service 29 28 11 28 5 0 0 56 33 21

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 6 17 39 26 12 0 0 37 23 51
2019 3 to 10 years in the federal public service 19 29 35 8 9 0 0 17 48 62
2019 11 to 20 years in the federal public service 14 33 39 11 4 0 0 14 47 61
2019 More than 20 years in the federal public service 15 29 29 23 4 0 0 27 44 21

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 8 22 33 18 18 2 0 36 30 51
2019 3 to 10 years in the federal public service 32 25 20 16 5 1 0 21 58 62
2019 11 to 20 years in the federal public service 22 29 26 15 3 5 0 19 53 61
2019 More than 20 years in the federal public service 20 42 20 13 4 0 0 18 62 21

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 14 23 34 18 8 2 0 27 38 51
2019 3 to 10 years in the federal public service 22 22 29 18 5 2 2 24 46 63
2019 11 to 20 years in the federal public service 22 27 35 12 3 0 0 16 50 61
2019 More than 20 years in the federal public service 20 14 43 9 13 0 0 23 34 21

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 4 6 25 40 22 2 0 64 10 51
2019 3 to 10 years in the federal public service 23 26 27 16 7 0 2 24 49 63
2019 11 to 20 years in the federal public service 24 22 37 13 4 0 0 17 47 61
2019 More than 20 years in the federal public service 19 19 44 18 0 0 0 18 38 21

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 2 4 24 41 21 6 2 68 6 51
2019 3 to 10 years in the federal public service 21 22 20 22 12 2 2 35 44 63
2019 11 to 20 years in the federal public service 21 24 27 23 5 0 0 28 45 61
2019 More than 20 years in the federal public service 29 10 38 14 9 0 0 23 40 21

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 6 19 21 24 16 10 4 46 28 51
2019 3 to 10 years in the federal public service 17 28 20 23 10 1 2 34 46 63
2019 11 to 20 years in the federal public service 19 23 33 19 5 2 0 24 42 61
2019 More than 20 years in the federal public service 21 36 15 14 14 0 0 28 56 21

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 8 10 26 25 18 10 2 49 21 51
2019 3 to 10 years in the federal public service 21 19 28 16 13 2 2 30 41 63
2019 11 to 20 years in the federal public service 14 28 36 18 4 0 0 22 42 61
2019 More than 20 years in the federal public service 10 18 40 18 14 0 0 32 28 21

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 8 21 16 35 20 0 0 55 29 50
2019 3 to 10 years in the federal public service 11 14 19 38 18 0 0 56 25 63
2019 11 to 20 years in the federal public service 4 24 20 29 22 0 0 51 28 61
2019 More than 20 years in the federal public service 0 19 24 33 24 0 0 57 19 21
Top of Page

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 78 12 6 4 0 0 0 90 4 51
2019 3 to 10 years in the federal public service 76 15 3 4 1 0 0 91 6 63
2019 11 to 20 years in the federal public service 60 28 4 7 1 0 0 88 8 61
2019 More than 20 years in the federal public service 66 19 6 5 5 0 0 84 10 20

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 30 34 14 6 2 10 4 75 9 51
2019 3 to 10 years in the federal public service 26 25 19 7 7 9 7 61 16 63
2019 11 to 20 years in the federal public service 36 29 10 8 5 10 2 73 15 60
2019 More than 20 years in the federal public service 31 45 15 5 0 0 4 79 5 20

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 53 29 6 4 6 2 0 84 10 50
2019 3 to 10 years in the federal public service 50 31 9 3 5 3 0 83 8 63
2019 11 to 20 years in the federal public service 58 23 7 10 2 0 0 81 12 60
2019 More than 20 years in the federal public service 70 15 10 6 0 0 0 84 6 20

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 65 25 4 4 2 0 0 90 6 51
2019 3 to 10 years in the federal public service 64 22 7 3 4 0 0 86 8 63
2019 11 to 20 years in the federal public service 53 35 7 4 2 0 0 88 5 61
2019 More than 20 years in the federal public service 70 14 11 5 0 0 0 84 5 20

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 55 33 4 6 2 0 0 88 8 51
2019 3 to 10 years in the federal public service 63 22 11 1 4 0 0 84 5 63
2019 11 to 20 years in the federal public service 49 35 8 6 2 0 0 84 8 61
2019 More than 20 years in the federal public service 48 35 11 5 0 0 0 84 5 20
Top of Page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 38 27 25 8 0 0 2 67 8 51
2019 3 to 10 years in the federal public service 59 22 8 5 3 0 1 83 9 63
2019 11 to 20 years in the federal public service 52 27 13 8 0 0 0 79 8 61
2019 More than 20 years in the federal public service 61 19 15 5 0 0 0 81 5 21

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 45 29 14 10 0 0 2 76 10 51
2019 3 to 10 years in the federal public service 44 31 8 8 6 1 2 77 15 63
2019 11 to 20 years in the federal public service 28 38 15 12 3 3 0 69 16 61
2019 More than 20 years in the federal public service 48 18 19 14 0 0 0 66 14 21

Question 26. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 53 29 8 8 0 0 2 84 8 51
2019 3 to 10 years in the federal public service 56 18 12 8 5 0 1 75 13 63
2019 11 to 20 years in the federal public service 41 33 13 8 5 0 0 74 13 61
2019 More than 20 years in the federal public service 52 19 14 9 0 5 0 75 10 21

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 48 23 21 4 2 0 2 72 6 51
2019 3 to 10 years in the federal public service 57 27 4 4 8 1 0 85 12 63
2019 11 to 20 years in the federal public service 34 34 12 19 2 0 0 67 21 60
2019 More than 20 years in the federal public service 32 44 15 9 0 0 0 76 9 21

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 77 15 6 2 0 0 0 92 2 48
2019 3 to 10 years in the federal public service 88 5 0 6 2 0 0 92 8 63
2019 11 to 20 years in the federal public service 73 18 7 0 2 0 0 91 2 60
2019 More than 20 years in the federal public service 59 20 11 5 5 0 0 80 10 20

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 66 19 6 6 2 0 0 86 8 51
2019 3 to 10 years in the federal public service 63 14 5 5 7 3 3 83 12 63
2019 11 to 20 years in the federal public service 65 26 3 1 5 0 0 91 6 61
2019 More than 20 years in the federal public service 68 28 0 5 0 0 0 95 5 21

Question 30. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 67 25 6 0 2 0 0 92 2 51
2019 3 to 10 years in the federal public service 83 1 8 4 4 0 0 84 8 63
2019 11 to 20 years in the federal public service 56 20 10 7 5 1 0 77 12 61
2019 More than 20 years in the federal public service 66 5 19 9 0 0 0 72 9 21

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 49 35 4 6 4 0 2 86 9 51
2019 3 to 10 years in the federal public service 58 24 8 3 8 0 0 81 11 63
2019 11 to 20 years in the federal public service 44 27 12 12 6 0 0 70 18 61
2019 More than 20 years in the federal public service 58 14 14 9 5 0 0 72 14 21

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 11 to 20 years in the federal public service 37 48 5 10 0 0 0 85 10 22
Top of Page

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 51 39 4 2 0 4 0 93 2 50
2019 3 to 10 years in the federal public service 33 36 9 9 7 6 0 73 17 63
2019 11 to 20 years in the federal public service 32 36 13 14 0 5 0 71 15 60
2019 More than 20 years in the federal public service 15 48 15 22 0 0 0 63 22 21

Question 35. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 49 29 10 6 0 6 0 83 6 50
2019 3 to 10 years in the federal public service 30 32 16 10 12 0 0 62 22 63
2019 11 to 20 years in the federal public service 24 43 12 17 2 2 0 68 19 60
2019 More than 20 years in the federal public service 9 44 24 23 0 0 0 53 23 21

Question 36. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 35 32 13 10 4 6 0 71 15 50
2019 3 to 10 years in the federal public service 13 39 20 17 11 1 0 52 28 63
2019 11 to 20 years in the federal public service 7 42 16 28 5 2 0 50 34 60
2019 More than 20 years in the federal public service 0 48 21 22 9 0 0 48 31 21

Question 37. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 25 39 13 13 6 4 0 66 20 51
2019 3 to 10 years in the federal public service 14 28 16 25 14 3 0 43 40 63
2019 11 to 20 years in the federal public service 9 31 25 20 13 2 0 40 34 60
2019 More than 20 years in the federal public service 5 39 11 32 13 0 0 44 46 21

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 60 23 9 4 2 2 0 85 6 51
2019 3 to 10 years in the federal public service 57 21 7 9 4 2 0 80 14 63
2019 11 to 20 years in the federal public service 45 24 18 9 0 2 2 73 9 61
2019 More than 20 years in the federal public service 30 43 9 13 5 0 0 73 18 21
Top of Page

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 41 43 6 4 4 2 0 86 8 51
2019 3 to 10 years in the federal public service 24 29 13 23 8 2 0 54 32 63
2019 11 to 20 years in the federal public service 21 40 15 20 2 2 0 63 22 61
2019 More than 20 years in the federal public service 35 37 10 9 9 0 0 72 18 21

Question 40. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 24 35 20 9 6 6 0 63 16 51
2019 3 to 10 years in the federal public service 6 36 14 24 18 1 0 43 43 63
2019 11 to 20 years in the federal public service 7 36 16 23 18 0 0 43 41 61
2019 More than 20 years in the federal public service 8 34 21 32 5 0 0 42 37 21

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 30 25 12 19 8 4 2 59 29 51
2019 3 to 10 years in the federal public service 19 27 11 31 10 1 0 47 42 63
2019 11 to 20 years in the federal public service 24 15 23 17 15 5 0 42 34 61
2019 More than 20 years in the federal public service 36 25 11 18 5 6 0 64 25 20

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 37 30 19 10 2 2 0 69 12 49
2019 3 to 10 years in the federal public service 21 30 16 23 7 3 0 52 32 61
2019 11 to 20 years in the federal public service 18 25 27 16 10 3 0 45 27 61
2019 More than 20 years in the federal public service 11 44 23 18 5 0 0 54 23 21

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 24 19 31 4 4 12 6 53 9 51
2019 3 to 10 years in the federal public service 21 12 13 16 16 19 3 43 41 63
2019 11 to 20 years in the federal public service 13 16 23 23 10 12 1 34 39 61
2019 More than 20 years in the federal public service 5 19 34 33 5 4 0 25 39 21

Question 44. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 34 34 11 8 5 8 0 74 14 51
2019 3 to 10 years in the federal public service 17 34 16 11 15 6 0 55 28 63
2019 11 to 20 years in the federal public service 20 29 26 17 6 1 0 50 23 61
2019 More than 20 years in the federal public service 25 23 38 9 0 4 0 50 10 21

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 34 32 9 13 4 8 0 71 19 51
2019 3 to 10 years in the federal public service 25 33 9 9 19 4 0 61 29 63
2019 11 to 20 years in the federal public service 19 28 12 24 12 4 2 50 38 61
2019 More than 20 years in the federal public service 24 9 25 23 9 4 5 36 36 21

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 61 18 10 4 0 0 8 86 4 51
2019 3 to 10 years in the federal public service 52 24 12 4 5 0 3 78 9 63
2019 11 to 20 years in the federal public service 63 16 11 3 5 0 2 80 9 61
2019 More than 20 years in the federal public service 53 18 5 9 15 0 0 71 23 21

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 39 23 7 8 6 2 14 75 16 51
2019 3 to 10 years in the federal public service 50 10 14 3 5 0 18 73 10 62
2019 11 to 20 years in the federal public service 56 10 6 5 5 0 18 81 12 61
2019 More than 20 years in the federal public service 52 5 9 5 9 0 21 72 17 21

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 44 26 12 8 0 2 8 77 9 51
2019 3 to 10 years in the federal public service 49 17 24 3 4 0 3 68 7 63
2019 11 to 20 years in the federal public service 43 29 18 3 2 0 6 76 5 60
2019 More than 20 years in the federal public service 54 9 28 0 5 5 0 66 5 21

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 47 20 15 6 0 4 8 76 7 50
2019 3 to 10 years in the federal public service 38 18 17 6 7 6 8 64 16 63
2019 11 to 20 years in the federal public service 42 17 21 5 7 2 7 64 13 61
2019 More than 20 years in the federal public service 51 9 20 4 5 6 6 67 10 20

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 52 14 13 8 0 4 8 75 10 50
2019 3 to 10 years in the federal public service 64 9 8 4 5 0 10 81 10 62
2019 11 to 20 years in the federal public service 63 10 10 2 7 0 8 79 10 61
2019 More than 20 years in the federal public service 48 15 15 0 9 5 8 72 10 21

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 64 20 6 2 0 2 6 92 2 51
2019 3 to 10 years in the federal public service 80 8 5 0 2 2 3 93 2 63
2019 11 to 20 years in the federal public service 70 11 5 2 2 2 8 90 4 61
2019 More than 20 years in the federal public service 80 0 0 0 5 5 10 94 6 21

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 84 2 2 0 4 0 8 93 4 51
2019 3 to 10 years in the federal public service 76 6 1 0 6 4 7 91 7 63
2019 11 to 20 years in the federal public service 73 6 5 4 2 4 7 88 6 60
2019 More than 20 years in the federal public service 67 5 14 4 0 4 5 80 5 21

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 78 8 2 2 0 0 10 96 2 51
2019 3 to 10 years in the federal public service 73 10 5 1 2 0 9 91 3 62
2019 11 to 20 years in the federal public service 79 6 0 0 0 2 12 100 0 60
2019 More than 20 years in the federal public service 76 0 9 0 0 0 15 90 0 21

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 20 55 17 6 0 0 2 77 6 51
2019 3 to 10 years in the federal public service 23 40 16 11 7 3 0 65 18 63
2019 11 to 20 years in the federal public service 30 46 10 10 5 0 0 76 15 61
2019 More than 20 years in the federal public service 28 38 25 9 0 0 0 66 9 21

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 50 32 12 4 0 2 0 84 4 51
2019 3 to 10 years in the federal public service 44 30 15 4 6 0 0 75 10 63
2019 11 to 20 years in the federal public service 50 29 10 9 2 0 0 79 11 60
2019 More than 20 years in the federal public service 45 27 14 14 0 0 0 72 14 21

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 54 31 6 6 2 2 0 86 8 51
2019 3 to 10 years in the federal public service 50 23 15 4 3 4 0 77 8 63
2019 11 to 20 years in the federal public service 61 25 4 3 4 4 0 89 7 61
2019 More than 20 years in the federal public service 58 19 15 9 0 0 0 77 9 21

Question 50. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 73 25 0 0 2 0 0 98 2 50
2019 3 to 10 years in the federal public service 56 28 9 5 3 0 0 83 8 63
2019 11 to 20 years in the federal public service 52 34 11 4 0 0 0 85 4 61
2019 More than 20 years in the federal public service 44 28 19 5 5 0 0 71 9 21

Question 51. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 58 23 17 0 2 0 0 81 2 51
2019 3 to 10 years in the federal public service 31 25 24 6 14 0 0 55 21 63
2019 11 to 20 years in the federal public service 28 36 16 9 10 0 0 65 19 61
2019 More than 20 years in the federal public service 21 30 34 5 10 0 0 51 15 20

Question 52. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 51 37 10 0 2 0 0 88 2 50
2019 3 to 10 years in the federal public service 26 37 19 7 11 0 0 63 18 63
2019 11 to 20 years in the federal public service 33 35 16 8 9 0 0 68 16 61
2019 More than 20 years in the federal public service 24 39 24 9 5 0 0 62 14 21

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 37 31 15 14 2 0 0 69 16 51
2019 3 to 10 years in the federal public service 29 22 24 12 11 2 0 52 23 61
2019 11 to 20 years in the federal public service 29 24 22 11 10 3 0 55 22 61
2019 More than 20 years in the federal public service 19 44 9 14 9 4 0 66 24 21
Top of Page

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2019 Less than 3 years in the federal public service 31 18 51 51
2019 3 to 10 years in the federal public service 40 26 34 63
2019 11 to 20 years in the federal public service 41 26 33 61
2019 More than 20 years in the federal public service 42 40 18 21

Question 55. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2019 3 to 10 years in the federal public service 0 16 72 4 8 0 26
2019 11 to 20 years in the federal public service 12 26 52 0 0 10 25
Top of Page

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 16 36 17 21 2 2 6 56 25 51
2019 3 to 10 years in the federal public service 24 52 5 11 5 2 0 78 17 63
2019 11 to 20 years in the federal public service 40 45 4 4 5 0 2 87 10 60
2019 More than 20 years in the federal public service 54 32 5 0 0 0 9 95 0 21

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 44 26 10 2 0 10 8 85 3 50
2019 3 to 10 years in the federal public service 57 22 12 2 1 5 0 84 3 63
2019 11 to 20 years in the federal public service 52 27 10 4 0 5 2 85 4 60
2019 More than 20 years in the federal public service 54 28 9 0 0 0 9 90 0 21
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in the federal public service 20 80 63
2019 11 to 20 years in the federal public service 12 88 61

Question 59a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in the federal public service 38 62 13

Question 59c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in the federal public service 0 100 13

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in the federal public service 0 100 13

Question 59f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in the federal public service 0 100 13

Question 59g. From whom did you experience harassment on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in the federal public service 0 100 13

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in the federal public service 55 45 13

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in the federal public service 45 55 13

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in the federal public service 50 50 13

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in the federal public service 36 64 13

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in the federal public service 62 38 13

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in the federal public service 38 62 13

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in the federal public service 0 100 13

Question 60i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in the federal public service 0 100 13

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in the federal public service 45 55 13

Question 60m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in the federal public service 0 100 13

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in the federal public service 55 45 13

Question 61f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in the federal public service 0 100 13

Question 62c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in the federal public service 0 100 13

Question 62d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in the federal public service 0 100 13

Question 62e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in the federal public service 0 100 13

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in the federal public service 36 64 13

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in the federal public service 55 45 13

Question 62m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in the federal public service 0 100 13

Question 62o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in the federal public service 0 100 13

Question 62p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in the federal public service 0 100 13

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in the federal public service 14 86 63
2019 11 to 20 years in the federal public service 29 71 61

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 11 16 21 10 2 23 16 46 20 51
2019 3 to 10 years in the federal public service 10 4 25 10 12 31 7 23 36 63
2019 11 to 20 years in the federal public service 12 9 17 8 12 38 4 35 35 61
2019 More than 20 years in the federal public service 5 34 42 5 5 5 4 44 10 21

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 40 34 11 2 0 12 0 85 2 50
2019 3 to 10 years in the federal public service 21 22 25 13 7 11 0 49 23 63
2019 11 to 20 years in the federal public service 29 25 12 12 10 13 0 61 25 61
2019 More than 20 years in the federal public service 19 50 18 4 9 0 0 69 13 21
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in the federal public service 11 89 63
2019 11 to 20 years in the federal public service 14 86 61

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in the federal public service 13 87 51
2019 3 to 10 years in the federal public service 13 87 63
2019 11 to 20 years in the federal public service 17 83 61
2019 More than 20 years in the federal public service 0 100 21

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 19 14 21 2 0 33 10 59 4 51
2019 3 to 10 years in the federal public service 13 6 27 4 6 32 11 34 19 63
2019 11 to 20 years in the federal public service 15 1 24 5 7 43 5 31 23 60
2019 More than 20 years in the federal public service 11 34 33 0 0 18 4 58 0 21

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 49 20 13 2 0 16 0 82 2 51
2019 3 to 10 years in the federal public service 33 17 18 11 4 17 0 60 19 63
2019 11 to 20 years in the federal public service 38 20 15 8 7 11 0 66 17 61
2019 More than 20 years in the federal public service 35 40 20 0 0 5 0 79 0 20
Top of Page

Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 38 31 17 6 6 0 2 70 12 51
2019 3 to 10 years in the federal public service 21 15 30 17 17 0 0 36 34 63
2019 11 to 20 years in the federal public service 28 26 23 6 14 0 2 55 21 61
2019 More than 20 years in the federal public service 35 37 23 5 0 0 0 72 5 21

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 32 35 22 11 0 0 0 67 11 51
2019 3 to 10 years in the federal public service 20 24 24 27 5 0 0 44 32 62
2019 11 to 20 years in the federal public service 9 26 29 27 10 0 0 34 37 61
2019 More than 20 years in the federal public service 19 10 27 25 19 0 0 29 44 21

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 45 31 8 12 4 0 0 77 15 51
2019 3 to 10 years in the federal public service 16 23 24 21 15 0 0 40 36 63
2019 11 to 20 years in the federal public service 11 26 29 22 12 0 0 37 34 59
2019 More than 20 years in the federal public service 20 26 20 19 16 0 0 45 34 20

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 34 30 28 4 4 0 0 64 7 51
2019 3 to 10 years in the federal public service 23 23 14 32 8 0 0 46 40 62
2019 11 to 20 years in the federal public service 15 14 33 17 20 0 0 29 38 61
2019 More than 20 years in the federal public service 14 9 20 42 15 0 0 23 57 21

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 59 20 11 4 2 0 4 82 6 51
2019 3 to 10 years in the federal public service 43 35 6 12 3 0 0 78 15 62
2019 11 to 20 years in the federal public service 25 45 13 7 8 0 2 72 15 61
2019 More than 20 years in the federal public service 24 13 25 19 19 0 0 37 38 21

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 48 29 10 6 6 0 2 78 12 51
2019 3 to 10 years in the federal public service 38 28 19 9 7 0 0 66 15 63
2019 11 to 20 years in the federal public service 25 32 28 5 8 0 2 58 13 61
2019 More than 20 years in the federal public service 23 24 28 15 10 0 0 47 25 19

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 26 39 28 6 2 0 0 65 7 51
2019 3 to 10 years in the federal public service 29 30 28 7 7 0 0 58 13 63
2019 11 to 20 years in the federal public service 33 26 23 12 7 0 0 58 19 61
2019 More than 20 years in the federal public service 22 39 10 20 10 0 0 61 30 20

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 41 22 23 12 0 0 2 65 12 51
2019 3 to 10 years in the federal public service 21 33 20 14 12 0 0 54 26 63
2019 11 to 20 years in the federal public service 17 31 24 20 8 0 0 48 28 61
2019 More than 20 years in the federal public service 15 40 20 15 10 0 0 55 25 20

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 23 36 18 14 7 0 2 60 22 51
2019 3 to 10 years in the federal public service 26 29 17 9 19 0 0 55 27 63
2019 11 to 20 years in the federal public service 18 24 29 15 13 0 0 42 28 61
2019 More than 20 years in the federal public service 19 35 27 4 15 0 0 54 19 20

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 52 33 4 8 2 0 2 86 10 51
2019 3 to 10 years in the federal public service 45 23 16 10 6 0 0 68 16 63
2019 11 to 20 years in the federal public service 34 30 17 16 4 0 0 63 20 61
2019 More than 20 years in the federal public service 46 20 19 0 15 0 0 66 15 20

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 45 36 6 10 4 0 0 81 14 51
2019 3 to 10 years in the federal public service 42 41 7 5 5 0 0 83 10 63
2019 11 to 20 years in the federal public service 29 35 24 5 7 0 0 64 12 60
2019 More than 20 years in the federal public service 19 30 41 5 5 0 0 49 10 20

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 67 12 10 6 3 0 2 81 9 50
2019 3 to 10 years in the federal public service 52 24 10 4 10 0 0 75 14 63
2019 11 to 20 years in the federal public service 53 32 5 2 7 0 2 86 9 61
2019 More than 20 years in the federal public service 50 25 15 9 0 0 0 75 9 20

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 76 12 2 4 2 0 4 92 6 50
2019 3 to 10 years in the federal public service 71 14 4 2 5 0 4 88 7 63
2019 11 to 20 years in the federal public service 67 20 5 0 3 1 3 91 3 61
2019 More than 20 years in the federal public service 85 4 6 0 0 0 5 94 0 20

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 72 8 8 2 4 0 6 85 7 51
2019 3 to 10 years in the federal public service 66 11 9 0 8 1 5 82 8 62
2019 11 to 20 years in the federal public service 65 20 5 5 5 0 0 85 10 61
2019 More than 20 years in the federal public service 64 18 14 0 0 4 0 85 0 21

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 64 18 8 4 2 0 4 86 6 51
2019 3 to 10 years in the federal public service 60 22 13 0 2 0 3 85 2 62
2019 11 to 20 years in the federal public service 63 19 13 1 2 0 2 83 3 61
2019 More than 20 years in the federal public service 66 20 13 0 0 0 0 87 0 21

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 73 15 0 4 4 0 4 91 9 51
2019 3 to 10 years in the federal public service 62 10 12 7 6 0 3 74 14 62
2019 11 to 20 years in the federal public service 62 15 8 9 5 0 0 77 14 61
2019 More than 20 years in the federal public service 49 14 22 10 5 0 0 63 15 21

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 78 0 0 2 0 0 20 97 3 51
2019 3 to 10 years in the federal public service 50 13 3 0 2 0 32 93 3 62
2019 11 to 20 years in the federal public service 67 16 5 0 0 0 12 94 0 60
2019 More than 20 years in the federal public service 50 29 13 5 0 0 4 82 5 21

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 75 9 4 4 2 0 6 89 7 51
2019 3 to 10 years in the federal public service 71 16 4 0 2 0 8 94 2 62
2019 11 to 20 years in the federal public service 83 11 4 0 0 0 2 96 0 61
2019 More than 20 years in the federal public service 67 19 5 5 0 0 4 90 5 21

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 43 24 16 8 8 0 2 68 16 51
2019 3 to 10 years in the federal public service 77 7 3 1 7 0 5 88 9 62
2019 11 to 20 years in the federal public service 80 15 0 0 0 0 5 100 0 61
2019 More than 20 years in the federal public service 77 5 0 9 0 0 9 90 10 21

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 61 10 17 8 4 0 0 71 12 51
2019 3 to 10 years in the federal public service 57 19 17 3 2 0 3 78 5 62
2019 11 to 20 years in the federal public service 55 24 15 4 0 0 2 81 4 61
2019 More than 20 years in the federal public service 46 30 9 9 0 0 5 80 10 21

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 24 47 19 8 0 0 2 73 8 51
2019 3 to 10 years in the federal public service 15 27 35 18 5 0 0 42 23 63
2019 11 to 20 years in the federal public service 8 30 43 12 7 0 0 39 18 61
2019 More than 20 years in the federal public service 9 34 29 28 0 0 0 43 28 21

Question 76. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 8 17 23 32 20 0 0 51 25 51
2019 3 to 10 years in the federal public service 12 29 29 18 11 0 0 29 42 62
2019 11 to 20 years in the federal public service 7 21 37 28 7 0 0 35 28 61
2019 More than 20 years in the federal public service 24 15 28 20 13 0 0 34 39 21

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 20 37 12 21 5 4 0 60 28 51
2019 3 to 10 years in the federal public service 16 30 21 17 6 10 0 51 26 63
2019 11 to 20 years in the federal public service 27 34 15 11 8 4 0 64 20 60
2019 More than 20 years in the federal public service 26 42 13 9 9 0 0 68 19 21

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 16 44 21 10 5 4 0 63 16 51
2019 3 to 10 years in the federal public service 17 17 30 18 13 4 0 36 33 63
2019 11 to 20 years in the federal public service 18 38 15 18 10 0 0 57 28 61
2019 More than 20 years in the federal public service 20 23 25 23 9 0 0 43 32 21
Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in the federal public service 8 92 51
2019 3 to 10 years in the federal public service 28 72 63
2019 11 to 20 years in the federal public service 24 76 61
2019 More than 20 years in the federal public service 21 79 20

Question 80. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in the federal public service 64 36 17
2019 11 to 20 years in the federal public service 83 17 15

Question 81. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 3 to 10 years in the federal public service 42 39 11 8 0 0 0 81 8 10
2019 11 to 20 years in the federal public service 50 41 9 0 0 0 0 91 0 12
Top of Page

Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 56 27 2 4 6 4 2 59 41 51
2019 3 to 10 years in the federal public service 12 28 22 21 16 2 0 12 88 62
2019 11 to 20 years in the federal public service 18 27 23 14 17 1 0 18 82 61
2019 More than 20 years in the federal public service 50 29 8 9 4 0 0 50 50 21

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in the federal public service 70 30 20
2019 3 to 10 years in the federal public service 67 33 54
2019 11 to 20 years in the federal public service 61 39 49
2019 More than 20 years in the federal public service 63 37 11

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in the federal public service 33 67 20
2019 3 to 10 years in the federal public service 32 68 54
2019 11 to 20 years in the federal public service 37 63 49
2019 More than 20 years in the federal public service 47 53 11

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 24 15 21 24 10 0 5 41 37 20
2019 3 to 10 years in the federal public service 3 22 24 14 22 4 12 29 43 54
2019 11 to 20 years in the federal public service 15 17 24 20 12 4 7 36 37 49
2019 More than 20 years in the federal public service 19 11 35 27 0 0 8 32 29 11

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 5 14 21 29 16 0 15 23 52 20
2019 3 to 10 years in the federal public service 2 16 20 20 29 2 10 20 57 54
2019 11 to 20 years in the federal public service 6 9 20 18 33 4 9 18 59 49
2019 More than 20 years in the federal public service 0 11 9 26 26 0 28 15 72 11

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 48 16 6 8 0 2 19 82 10 51
2019 3 to 10 years in the federal public service 34 26 13 8 16 0 4 62 25 63
2019 11 to 20 years in the federal public service 24 18 23 15 13 0 7 45 30 60
2019 More than 20 years in the federal public service 48 13 9 15 5 0 9 67 23 21
Date modified: