2019 Public Service Employee Survey Results for Communications Security Establishment Canada by Question 99. What are the language requirements of your position?

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 43 43 3 10 2 0 0 85 11 636
2019 Unilingual English 43 42 4 9 2 0 0 85 11 898
2017 Bilingual 41 49 3 5 2 0 0 89 7 439
2017 Unilingual English 38 47 5 7 1 0 0 86 9 612
2017 Either English or French 49 38 2 7 3 0 0 88 10 91
2014 Bilingual 40 49 2 7 2 0 0 89 8 524
2014 Unilingual English 39 47 5 7 3 0 0 86 9 666
2014 Either English or French 44 36 4 11 5 0 0 80 16 96
2011 Bilingual 40 49 3 5 3 0 0 89 8 543
2011 Unilingual English 38 48 3 9 2 0 0 85 11 604
2011 Either English or French 49 37 6 5 3 0 0 86 8 97

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 62 18 6 9 5 0 0 80 14 637
2019 Unilingual English 71 12 6 4 4 0 3 86 8 894
2017 Bilingual 61 18 5 10 6 0 0 79 16 438
2017 Unilingual English 71 10 6 6 4 0 3 83 11 614
2017 Either English or French 79 13 3 2 1 0 1 93 3 91
2014 Bilingual 60 19 6 9 6 0 0 79 14 523
2014 Unilingual English 71 12 4 5 5 0 3 86 10 664
2014 Either English or French 76 14 1 3 2 0 3 93 6 96
2011 Bilingual 60 17 7 12 4 0 1 78 16 541
2011 Unilingual English 72 12 4 5 4 0 2 86 9 604
2011 Either English or French 79 14 3 3 0 0 0 94 3 97

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 46 33 6 11 4 0 0 79 15 635
2019 Unilingual English 41 34 5 14 5 0 0 75 20 895
2017 Bilingual 37 32 5 17 9 0 0 68 26 438
2017 Unilingual English 34 35 7 15 10 0 0 69 25 614
2017 Either English or French 45 29 7 13 7 0 0 74 20 91
2014 Bilingual 40 36 6 12 6 0 0 76 18 524
2014 Unilingual English 39 35 8 12 6 0 0 74 18 665
2014 Either English or French 36 27 10 19 9 0 0 63 27 96
2011 Bilingual 38 36 8 10 8 0 0 74 18 538
2011 Unilingual English 31 36 8 16 8 0 0 68 24 603
2011 Either English or French 41 37 4 6 11 0 0 78 18 97

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 42 38 10 5 5 0 0 80 10 631
2019 Unilingual English 40 37 9 11 4 0 0 77 15 891
2017 Bilingual 37 43 7 9 4 0 0 80 13 438
2017 Unilingual English 36 41 10 9 4 0 0 77 13 615
2017 Either English or French 34 42 10 10 4 0 0 76 14 91
2014 Bilingual 38 39 7 11 4 0 0 78 15 524
2014 Unilingual English 39 36 11 10 3 0 0 75 13 666
2014 Either English or French 40 37 6 12 4 0 0 78 16 96
2011 Bilingual 41 39 9 8 3 0 1 80 11 543
2011 Unilingual English 38 39 9 8 4 1 0 78 12 603
2011 Either English or French 36 42 8 7 4 0 2 80 12 97

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 64 27 4 3 2 0 0 91 5 626
2019 Unilingual English 59 27 5 5 3 0 0 87 7 892
2017 Bilingual 64 26 5 4 1 0 0 90 5 438
2017 Unilingual English 57 33 5 4 1 0 0 90 5 612
2017 Either English or French 59 31 8 1 1 0 0 90 2 91
2014 Bilingual 58 32 5 4 1 0 0 90 4 525
2014 Unilingual English 54 33 7 4 1 0 0 87 5 665
2014 Either English or French 55 32 9 2 2 0 0 87 4 96

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 57 30 6 4 2 0 0 87 6 635
2019 Unilingual English 67 23 4 3 3 0 0 91 6 896
2017 Bilingual 55 30 5 5 3 0 1 86 9 438
2017 Unilingual English 59 29 6 4 1 0 0 88 6 615
2017 Either English or French 60 27 5 7 0 0 0 88 7 91
2014 Bilingual 56 28 8 3 3 0 1 86 6 525
2014 Unilingual English 60 26 7 5 1 1 0 87 6 665
2014 Either English or French 55 29 8 6 1 1 1 85 7 96
2011 Bilingual 47 33 9 8 3 0 1 80 11 543
2011 Unilingual English 57 29 7 4 1 1 0 87 6 605
2011 Either English or French 58 30 3 6 2 1 0 89 8 97

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 50 35 7 5 3 0 0 86 8 637
2019 Unilingual English 53 33 7 4 2 0 0 86 6 898
2017 Bilingual 44 40 7 5 4 0 0 84 10 438
2017 Unilingual English 49 36 7 5 3 0 0 85 8 615
2017 Either English or French 57 32 3 7 1 0 0 89 8 91
2014 Bilingual 43 40 8 5 3 0 0 83 8 525
2014 Unilingual English 49 38 6 5 2 0 0 87 7 665
2014 Either English or French 45 36 6 10 4 0 0 81 13 96
2011 Bilingual 47 37 9 5 3 0 0 83 8 541
2011 Unilingual English 50 36 5 5 3 0 0 86 9 605
2011 Either English or French 49 32 9 8 2 0 0 80 10 97

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 35 38 11 10 5 0 0 74 15 636
2019 Unilingual English 36 37 13 9 5 0 0 73 14 897
2017 Bilingual 32 37 13 10 7 0 0 69 17 437
2017 Unilingual English 33 39 11 12 4 0 0 72 17 615
2017 Either English or French 38 35 7 13 7 0 0 74 20 91
2014 Bilingual 36 36 15 9 5 0 0 71 14 524
2014 Unilingual English 34 39 12 9 6 0 0 73 15 665
2014 Either English or French 40 34 13 2 9 1 1 75 11 96
2011 Bilingual 26 42 14 12 6 0 0 69 18 542
2011 Unilingual English 26 43 13 11 6 1 0 70 17 605
2011 Either English or French 31 39 13 12 4 0 0 70 17 97

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 34 41 10 11 4 0 0 75 15 631
2019 Unilingual English 30 42 12 12 5 0 0 72 16 892
2017 Bilingual 33 38 11 13 4 0 0 72 17 437
2017 Unilingual English 27 43 12 14 3 0 0 70 18 615
2017 Either English or French 26 46 9 12 7 0 0 73 19 91

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 59 30 6 3 3 0 0 89 5 630
2019 Unilingual English 52 35 6 4 2 0 0 87 7 897
2017 Bilingual 52 33 8 4 2 0 0 85 6 436
2017 Unilingual English 50 35 7 5 3 0 0 85 8 614
2017 Either English or French 43 37 11 7 2 0 0 80 9 91
2014 Bilingual 54 35 6 4 1 0 0 89 5 525
2014 Unilingual English 51 36 6 5 1 1 0 87 7 666
2014 Either English or French 57 31 6 4 2 0 0 88 6 96
2011 Bilingual 49 39 6 3 2 0 0 88 5 543
2011 Unilingual English 51 35 7 5 2 0 0 87 6 605
2011 Either English or French 55 29 8 4 2 1 0 85 6 96

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 43 37 9 6 5 0 0 80 11 636
2019 Unilingual English 43 34 11 8 4 0 0 77 12 895
2017 Bilingual 38 37 10 11 4 0 0 75 15 437
2017 Unilingual English 39 38 11 9 4 0 0 76 13 615
2017 Either English or French 38 33 13 9 7 0 0 71 16 90

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 62 28 7 2 1 0 0 90 3 632
2019 Unilingual English 64 26 7 2 1 0 0 91 3 890
2017 Bilingual 64 26 7 2 0 0 0 91 2 436
2017 Unilingual English 60 31 6 2 0 0 0 92 3 611
2017 Either English or French 67 22 5 4 1 0 0 89 5 91
2014 Bilingual 70 23 5 1 1 0 0 94 2 525
2014 Unilingual English 70 24 4 1 1 0 0 94 2 666
2014 Either English or French 74 15 7 3 0 1 0 90 3 95
2011 Bilingual 68 25 4 1 1 0 0 93 2 543
2011 Unilingual English 67 24 6 2 1 0 0 91 3 605
2011 Either English or French 66 25 8 0 1 0 0 91 1 97

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 46 34 8 8 5 0 0 80 12 631
2019 Unilingual English 45 36 8 7 4 0 0 81 11 894
2017 Bilingual 41 36 10 9 3 0 0 77 13 433
2017 Unilingual English 44 38 7 7 2 0 0 83 10 612
2017 Either English or French 42 37 11 4 5 0 0 79 10 91
2014 Bilingual 41 39 8 9 3 0 0 80 12 525
2014 Unilingual English 36 45 9 6 5 0 0 81 10 666
2014 Either English or French 35 47 7 5 6 0 0 82 11 96
2011 Bilingual 47 34 9 8 3 0 0 81 11 541
2011 Unilingual English 40 39 8 8 3 0 0 80 12 604
2011 Either English or French 39 42 8 4 5 1 0 82 9 96

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 50 31 9 5 4 0 0 82 9 635
2019 Unilingual English 53 32 7 4 3 0 0 86 7 895
2017 Bilingual 51 31 10 7 2 0 0 82 8 436
2017 Unilingual English 53 32 7 5 2 0 0 85 7 610
2017 Either English or French 48 38 7 2 4 0 0 87 7 91
2014 Bilingual 49 32 10 8 2 0 0 80 10 525
2014 Unilingual English 54 30 8 5 3 0 0 84 8 666
2014 Either English or French 52 30 6 8 4 0 0 82 12 96

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 44 35 11 8 2 0 0 79 10 627
2019 Unilingual English 43 37 9 8 2 1 0 81 10 880
2017 Bilingual 43 36 9 9 3 0 0 79 12 436
2017 Unilingual English 42 39 9 7 2 0 1 81 9 612
2017 Either English or French 46 33 11 3 5 1 0 80 9 91
2014 Bilingual 46 33 11 7 3 0 0 80 10 525
2014 Unilingual English 44 36 11 7 2 1 0 80 9 666
2014 Either English or French 49 35 4 8 3 0 1 85 12 96
2011 Bilingual 41 40 11 5 3 0 0 81 8 539
2011 Unilingual English 43 36 10 6 3 1 1 81 9 603
2011 Either English or French 46 29 12 8 3 0 1 76 11 97

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 54 32 7 4 2 0 0 86 6 636
2019 Unilingual English 58 31 7 3 2 0 0 89 4 897
2017 Bilingual 52 34 8 4 3 0 0 86 7 436
2017 Unilingual English 52 34 7 4 2 0 0 87 6 612
2017 Either English or French 57 30 5 4 3 0 0 87 8 91
2014 Bilingual 52 34 8 3 2 1 0 86 6 522
2014 Unilingual English 57 33 5 3 2 0 0 90 5 666
2014 Either English or French 48 34 5 6 5 1 0 83 11 96
2011 Bilingual 49 39 6 4 3 0 0 88 6 542
2011 Unilingual English 54 35 6 2 2 0 0 89 5 605
2011 Either English or French 56 27 10 5 2 0 0 83 7 97

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 33 32 19 11 4 0 0 66 16 633
2019 Unilingual English 50 29 13 5 2 0 1 80 7 898
2017 Bilingual 37 36 15 7 3 0 1 74 10 439
2017 Unilingual English 47 35 10 5 1 0 1 83 6 615
2017 Either English or French 47 35 13 2 1 0 1 83 3 91
2014 Bilingual 35 37 16 8 3 0 0 73 11 525
2014 Unilingual English 43 40 12 3 1 0 1 84 4 666
2014 Either English or French 53 31 10 4 1 1 0 85 5 96
2011 Bilingual 27 33 22 11 7 0 0 61 17 543
2011 Unilingual English 37 39 14 6 3 1 1 77 9 605
2011 Either English or French 43 33 21 2 1 0 0 76 3 96

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 9 24 35 25 7 0 0 32 33 634
2019 Unilingual English 8 22 37 22 9 1 1 32 30 895
2017 Bilingual 9 25 41 14 9 0 2 23 35 436
2017 Unilingual English 7 21 43 19 8 1 1 28 28 614
2017 Either English or French 8 13 43 24 8 1 2 33 22 90
2014 Bilingual 9 22 42 18 7 0 1 25 32 524
2014 Unilingual English 8 22 39 20 9 1 1 29 31 664
2014 Either English or French 5 24 33 24 13 0 0 37 29 95
2011 Bilingual 11 26 39 17 5 0 1 22 38 540
2011 Unilingual English 7 24 41 19 7 0 1 26 32 605
2011 Either English or French 8 18 34 18 18 1 3 37 27 96

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 7 17 27 30 17 0 1 48 25 632
2019 Unilingual English 8 16 26 25 22 1 1 49 25 896
2017 Bilingual 5 15 29 27 20 1 3 49 21 437
2017 Unilingual English 6 15 29 27 20 2 2 48 22 612
2017 Either English or French 8 17 18 34 19 0 4 56 26 90
2014 Bilingual 4 14 31 34 15 0 1 50 18 523
2014 Unilingual English 5 12 26 30 22 1 2 54 18 664
2014 Either English or French 5 13 20 31 28 0 4 60 19 95
2011 Bilingual 8 16 31 29 13 1 4 43 25 541
2011 Unilingual English 6 13 27 32 17 2 2 52 20 604
2011 Either English or French 6 14 33 18 24 2 3 44 21 96

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 12 23 32 22 9 1 1 32 35 637
2019 Unilingual English 10 22 32 20 14 1 1 34 33 893
2017 Bilingual 14 24 32 18 9 0 3 29 38 437
2017 Unilingual English 10 23 34 20 11 1 1 32 33 613
2017 Either English or French 8 24 31 24 10 0 3 35 33 91
2014 Bilingual 16 30 35 12 6 1 1 18 47 525
2014 Unilingual English 12 20 32 21 12 2 1 34 33 665
2014 Either English or French 15 20 30 16 18 0 2 35 35 96
2011 Bilingual 17 29 34 11 6 1 2 17 48 541
2011 Unilingual English 13 24 35 16 8 1 2 25 38 604
2011 Either English or French 16 18 27 19 15 3 3 36 36 96

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 4 15 34 32 15 0 0 47 19 632
2019 Unilingual English 3 7 24 37 27 1 1 66 10 890
2017 Bilingual 4 13 34 31 14 1 3 46 18 434
2017 Unilingual English 2 6 28 39 23 0 2 63 8 612
2017 Either English or French 2 4 26 36 26 1 4 65 7 89
2014 Bilingual 7 11 36 33 12 0 1 46 18 524
2014 Unilingual English 2 8 26 37 25 0 2 63 11 663
2014 Either English or French 1 6 23 36 34 0 1 70 7 95
2011 Bilingual 9 18 37 26 9 0 1 35 28 541
2011 Unilingual English 4 10 28 32 23 0 2 56 14 604
2011 Either English or French 4 5 26 32 30 2 1 63 10 95

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 16 24 32 18 9 0 1 27 41 634
2019 Unilingual English 11 20 28 21 19 1 1 41 31 897
2017 Bilingual 12 25 31 16 13 0 3 30 38 437
2017 Unilingual English 9 18 30 22 17 1 2 40 29 610
2017 Either English or French 10 13 30 20 23 1 2 45 24 90
2014 Bilingual 14 20 33 21 10 0 1 32 34 523
2014 Unilingual English 7 17 28 27 18 1 2 46 25 665
2014 Either English or French 5 11 22 32 28 0 2 61 16 95
2011 Bilingual 19 27 29 15 8 0 2 23 47 540
2011 Unilingual English 11 18 27 26 15 1 2 42 30 605
2011 Either English or French 7 18 23 17 30 3 2 50 26 96

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 10 19 28 27 14 1 1 42 30 629
2019 Unilingual English 9 15 26 25 22 2 1 49 25 894
2017 Bilingual 6 14 33 26 17 2 3 45 21 436
2017 Unilingual English 5 12 28 31 19 3 2 53 17 615
2017 Either English or French 7 12 24 26 24 1 6 54 20 90
2014 Bilingual 5 11 30 31 20 1 2 53 16 524
2014 Unilingual English 2 6 24 34 28 2 2 66 9 663
2014 Either English or French 6 4 19 32 34 1 3 69 11 95
2011 Bilingual 8 20 33 24 10 1 2 36 30 539
2011 Unilingual English 6 15 27 27 20 2 4 50 22 605
2011 Either English or French 8 8 27 27 22 4 2 53 18 95

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 10 21 37 20 10 1 1 31 31 637
2019 Unilingual English 10 18 33 23 13 2 1 37 29 893
2017 Bilingual 9 23 35 20 9 1 3 30 34 437
2017 Unilingual English 9 22 34 21 11 2 1 33 32 613
2017 Either English or French 9 21 30 23 13 0 3 38 31 90
2014 Bilingual 13 24 39 17 7 0 1 23 37 523
2014 Unilingual English 10 18 35 21 13 2 1 34 29 666
2014 Either English or French 19 17 26 17 18 0 3 37 37 96

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 9 20 34 24 13 0 0 37 29 636
2019 Unilingual English 10 17 33 25 13 0 1 39 28 898
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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 61 20 7 7 4 0 0 81 12 634
2019 Unilingual English 70 9 7 5 4 0 5 83 9 896
2017 Bilingual 58 20 4 11 5 0 0 79 17 438
2017 Unilingual English 64 13 6 7 4 1 6 82 12 615
2017 Either English or French 73 11 8 3 1 0 4 87 5 91
2014 Bilingual 63 16 6 9 4 0 1 80 13 525
2014 Unilingual English 68 10 5 5 5 0 6 83 11 666
2014 Either English or French 80 4 6 3 1 0 6 90 4 96
2011 Bilingual 57 20 6 11 5 0 1 78 16 538
2011 Unilingual English 67 11 6 5 5 1 6 83 10 601
2011 Either English or French 66 21 6 3 1 0 3 89 4 97

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 36 34 13 7 4 3 3 75 12 636
2019 Unilingual English 40 28 11 9 4 5 4 74 14 897
2017 Bilingual 29 37 13 10 7 3 1 69 17 438
2017 Unilingual English 31 28 15 8 8 5 3 65 18 613
2017 Either English or French 38 23 13 12 2 3 8 69 16 91
2014 Bilingual 36 35 10 9 5 2 2 75 14 524
2014 Unilingual English 38 28 13 6 6 6 4 73 13 666
2014 Either English or French 45 30 6 7 5 6 1 80 13 96

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 62 23 7 4 3 0 0 86 7 632
2019 Unilingual English 56 26 7 7 3 0 0 83 10 895
2017 Bilingual 52 29 7 8 4 0 0 81 12 437
2017 Unilingual English 49 30 7 7 6 1 0 81 12 613
2017 Either English or French 59 23 5 8 4 0 0 82 12 91
2014 Bilingual 54 29 6 6 4 1 0 83 10 525
2014 Unilingual English 53 26 7 7 6 0 0 80 13 666
2014 Either English or French 67 15 8 3 5 2 0 83 9 96

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 62 28 4 3 2 0 0 90 5 633
2019 Unilingual English 62 28 5 4 1 0 0 90 5 894
2017 Bilingual 50 36 8 4 2 0 0 86 6 439
2017 Unilingual English 50 36 6 5 3 0 0 86 9 615
2017 Either English or French 57 25 7 10 1 0 0 82 11 91
2014 Bilingual 47 38 7 6 2 0 0 85 8 525
2014 Unilingual English 49 39 6 4 3 0 0 87 6 665
2014 Either English or French 59 25 5 8 3 1 0 84 11 96

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 59 31 5 4 1 0 0 90 5 635
2019 Unilingual English 57 31 6 4 1 0 0 89 5 892
Top of Page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 66 18 10 2 1 1 1 86 3 638
2019 Unilingual English 62 22 9 2 1 0 2 87 4 896

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 46 30 10 7 6 0 0 77 13 637
2019 Unilingual English 47 29 11 8 3 1 0 77 11 899
2017 Bilingual 37 38 9 11 4 0 0 76 15 439
2017 Unilingual English 40 35 11 9 4 0 1 76 13 614
2017 Either English or French 48 25 13 8 5 0 0 74 13 91
2014 Bilingual 43 35 10 8 4 1 0 78 12 525
2014 Unilingual English 40 39 11 6 3 0 1 79 10 666
2014 Either English or French 46 33 11 5 6 0 0 78 11 96
2011 Bilingual 36 38 10 8 6 1 1 75 15 543
2011 Unilingual English 35 37 12 9 6 1 0 72 15 604
2011 Either English or French 45 28 10 9 5 1 1 74 15 96

Question 26. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 56 22 8 7 4 2 1 81 11 637
2019 Unilingual English 57 26 8 6 2 1 1 85 8 897
2017 Bilingual 48 31 11 5 4 1 0 80 9 439
2017 Unilingual English 51 29 9 5 3 1 1 82 9 614
2017 Either English or French 57 24 10 4 4 0 0 81 9 91
2014 Bilingual 52 28 12 5 3 1 0 80 8 524
2014 Unilingual English 51 30 9 6 3 2 0 82 9 666
2014 Either English or French 57 30 7 4 1 2 0 88 5 96
2011 Bilingual 48 25 14 7 4 2 0 75 11 542
2011 Unilingual English 46 31 10 6 4 3 0 79 11 603
2011 Either English or French 53 24 9 4 5 3 1 80 10 96

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 51 30 8 8 3 0 0 81 11 634
2019 Unilingual English 54 28 7 8 2 0 0 82 10 895
2017 Bilingual 44 36 10 7 4 0 0 80 11 437
2017 Unilingual English 47 33 9 7 4 0 0 80 11 614
2017 Either English or French 59 24 4 5 7 0 0 84 12 91
2014 Bilingual 47 33 8 7 4 0 0 80 11 525
2014 Unilingual English 46 34 8 8 4 1 0 81 11 666
2014 Either English or French 62 18 9 7 4 0 0 81 11 96
2011 Bilingual 46 32 9 8 5 0 0 78 12 541
2011 Unilingual English 41 35 10 8 5 1 0 76 13 604
2011 Either English or French 51 28 7 6 5 2 0 81 12 96

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 79 9 4 4 3 0 1 89 7 636
2019 Unilingual English 79 7 4 2 3 0 5 90 5 892
2017 Bilingual 75 13 3 5 4 0 1 89 8 439
2017 Unilingual English 74 9 5 2 3 1 6 89 6 615
2017 Either English or French 82 7 3 2 1 0 4 93 3 91
2014 Bilingual 73 13 5 4 3 0 1 87 8 525
2014 Unilingual English 74 10 3 3 3 1 6 90 7 666
2014 Either English or French 85 3 3 3 0 0 4 93 4 96
2011 Bilingual 73 12 6 5 3 0 1 86 8 542
2011 Unilingual English 76 8 5 2 3 0 5 90 5 605
2011 Either English or French 79 9 3 2 2 0 4 92 4 96

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 67 16 7 2 1 3 4 88 4 636
2019 Unilingual English 77 14 3 2 1 1 3 94 3 897
2017 Bilingual 65 23 3 2 3 0 4 91 5 437
2017 Unilingual English 70 19 2 2 1 2 3 94 4 615
2017 Either English or French 73 19 2 2 1 0 3 94 3 91
2014 Bilingual 63 21 5 3 1 1 5 90 5 525
2014 Unilingual English 71 18 4 2 1 1 2 92 3 666
2014 Either English or French 67 17 6 1 1 2 5 90 3 96
2011 Bilingual 60 23 5 6 2 0 4 86 8 541
2011 Unilingual English 70 20 4 2 2 1 1 92 4 604
2011 Either English or French 74 14 5 2 4 0 0 89 6 97

Question 30. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 70 15 8 2 3 1 0 87 5 635
2019 Unilingual English 71 18 6 2 2 1 1 90 4 899
2017 Bilingual 61 23 7 4 3 0 0 85 8 438
2017 Unilingual English 61 24 8 3 2 1 0 87 5 615
2017 Either English or French 67 16 11 2 2 1 0 84 4 91

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 57 24 8 7 4 0 0 81 11 637
2019 Unilingual English 56 26 9 6 2 0 0 83 8 897
2017 Bilingual 55 27 8 6 4 0 0 82 10 437
2017 Unilingual English 54 27 8 7 3 0 0 82 10 613
2017 Either English or French 66 23 2 5 3 0 0 89 9 91
2014 Bilingual 56 27 8 7 2 0 0 83 9 523
2014 Unilingual English 53 30 8 6 3 0 0 83 9 666
2014 Either English or French 63 23 4 7 3 0 0 86 10 96

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 36 46 7 7 1 1 2 84 8 317
2019 Unilingual English 23 40 16 8 6 5 2 68 15 101
2019 Either English or French 13 32 32 0 0 11 11 59 0 10
Top of Page

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 39 31 12 12 4 2 0 71 17 635
2019 Unilingual English 40 28 12 8 4 7 0 74 13 898
2017 Bilingual 25 39 11 15 6 4 0 66 22 439
2017 Unilingual English 26 31 16 11 7 9 0 63 20 613
2017 Either English or French 38 27 12 5 8 9 0 72 14 91
2014 Bilingual 26 41 14 12 4 3 0 69 16 524
2014 Unilingual English 38 29 11 8 5 9 0 73 15 666
2014 Either English or French 34 26 12 10 7 10 0 68 19 95
2011 Bilingual 21 34 18 14 8 5 0 58 23 542
2011 Unilingual English 26 28 18 10 7 10 0 60 19 605
2011 Either English or French 34 30 13 8 7 7 0 69 17 97

Question 35. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 36 33 15 11 5 1 0 69 16 632
2019 Unilingual English 32 32 14 13 7 2 0 66 20 897
2017 Bilingual 26 38 13 14 7 2 0 65 21 439
2017 Unilingual English 23 34 16 18 8 2 0 58 26 611
2017 Either English or French 33 31 18 9 7 2 0 66 16 90
2014 Bilingual 26 40 17 13 3 1 0 67 16 525
2014 Unilingual English 32 32 11 14 7 3 0 67 21 666
2014 Either English or French 29 32 13 14 8 4 0 63 23 96
2011 Bilingual 22 41 15 14 7 1 0 64 21 541
2011 Unilingual English 25 35 15 14 8 3 0 61 23 604
2011 Either English or French 37 29 13 13 7 0 0 66 21 97

Question 36. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 22 35 19 15 7 2 0 58 22 633
2019 Unilingual English 21 31 18 16 10 4 0 54 27 897
2017 Bilingual 15 35 19 21 6 4 0 52 28 439
2017 Unilingual English 14 31 19 20 11 6 0 47 33 615
2017 Either English or French 23 34 11 15 10 7 0 61 27 91
2014 Bilingual 17 36 20 19 5 2 0 54 25 525
2014 Unilingual English 20 32 16 16 9 7 0 56 27 665
2014 Either English or French 21 30 11 23 7 8 0 55 33 96
2011 Bilingual 15 38 20 16 8 3 0 55 25 542
2011 Unilingual English 11 33 20 18 9 9 0 48 30 605
2011 Either English or French 21 34 14 14 9 6 1 59 25 97

Question 37. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 15 37 18 20 9 1 0 53 29 634
2019 Unilingual English 19 28 16 22 13 3 0 48 36 899
2017 Bilingual 13 32 15 26 13 2 0 45 39 437
2017 Unilingual English 11 31 15 25 15 3 0 43 41 613
2017 Either English or French 21 30 7 27 13 2 0 52 42 91
2014 Bilingual 16 33 18 24 9 1 0 49 33 524
2014 Unilingual English 19 32 15 20 12 3 0 52 33 664
2014 Either English or French 26 26 15 17 11 3 0 54 30 96
2011 Bilingual 12 41 13 22 11 1 0 54 34 542
2011 Unilingual English 11 37 15 20 13 3 0 50 34 604
2011 Either English or French 25 29 15 14 14 4 0 56 28 96

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 31 29 24 10 3 2 0 62 13 638
2019 Unilingual English 35 24 14 7 4 13 3 70 13 899
Top of Page

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 39 40 10 9 2 0 0 79 11 635
2019 Unilingual English 39 39 11 7 3 0 0 78 11 900
2017 Bilingual 34 42 13 7 4 0 0 76 11 437
2017 Unilingual English 32 40 12 11 5 0 0 72 16 613
2017 Either English or French 36 36 12 11 4 0 0 73 15 91
2014 Bilingual 36 45 10 6 3 0 0 81 9 525
2014 Unilingual English 36 39 13 8 4 1 0 75 12 665
2014 Either English or French 46 30 14 8 2 1 0 77 10 96
2011 Bilingual 36 43 8 8 4 1 0 80 12 543
2011 Unilingual English 32 44 12 7 4 1 0 77 11 602
2011 Either English or French 34 37 16 5 6 1 0 73 12 96

Question 40. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 18 39 16 19 7 1 0 57 26 631
2019 Unilingual English 20 36 19 17 7 2 0 57 24 897

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 58 29 7 4 1 0 1 88 5 635
2019 Unilingual English 56 29 8 4 2 1 0 86 6 896
2017 Bilingual 57 31 6 4 1 0 0 89 5 437
2017 Unilingual English 54 32 6 4 2 1 0 88 6 612
2017 Either English or French 55 30 7 4 0 2 2 89 5 91
2014 Bilingual 59 30 5 3 1 1 1 91 4 525
2014 Unilingual English 59 27 7 3 2 1 1 88 5 665
2014 Either English or French 63 20 7 7 2 1 1 84 9 96
2011 Bilingual 48 38 7 5 2 0 0 87 7 541
2011 Unilingual English 44 34 9 5 3 3 1 81 9 602
2011 Either English or French 53 24 8 6 7 2 0 78 14 97

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 54 31 11 4 1 0 0 85 5 635
2019 Unilingual English 56 28 10 4 3 0 0 84 6 899

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 27 23 15 16 10 7 2 55 28 638
2019 Unilingual English 32 23 14 11 9 8 2 62 22 896
2017 Bilingual 22 21 15 18 14 7 2 48 36 437
2017 Unilingual English 19 27 13 14 14 11 1 53 32 615
2017 Either English or French 32 23 13 13 8 8 3 62 23 91
2014 Bilingual 28 25 14 14 10 7 2 58 27 524
2014 Unilingual English 29 22 17 11 10 10 1 58 23 666
2014 Either English or French 34 20 16 12 11 6 1 58 25 96
2011 Bilingual 14 26 19 19 9 8 5 46 32 542
2011 Unilingual English 19 23 18 14 10 15 2 50 29 603
2011 Either English or French 31 26 12 11 7 9 3 65 21 97

Question 44. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 32 37 12 13 4 1 0 70 18 634
2019 Unilingual English 35 31 12 13 8 1 0 67 20 897
2017 Bilingual 28 40 11 12 8 1 0 68 20 437
2017 Unilingual English 24 40 12 13 8 2 0 65 22 615
2017 Either English or French 40 33 5 12 8 2 0 74 20 91
2014 Bilingual 33 39 14 8 4 1 0 73 12 524
2014 Unilingual English 34 33 12 13 6 1 0 68 19 666
2014 Either English or French 39 29 10 8 11 3 0 69 20 96
2011 Bilingual 33 40 14 7 6 0 0 73 13 542
2011 Unilingual English 27 37 15 10 9 2 0 65 20 605
2011 Either English or French 35 31 13 13 5 3 0 69 18 96

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 33 33 14 9 8 1 2 68 17 636
2019 Unilingual English 35 28 12 11 11 1 1 65 23 897
2017 Bilingual 22 33 13 17 12 1 2 56 30 437
2017 Unilingual English 23 33 13 14 14 1 1 57 29 615
2017 Either English or French 28 26 11 14 12 4 4 59 29 90
2014 Bilingual 31 33 12 12 9 1 2 66 21 525
2014 Unilingual English 30 27 12 15 11 1 2 60 28 665
2014 Either English or French 34 27 11 9 17 0 2 62 26 96
2011 Bilingual 28 34 14 12 11 0 1 63 23 540
2011 Unilingual English 22 30 12 16 16 2 2 55 33 604
2011 Either English or French 24 31 14 14 9 5 2 59 26 97

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 58 25 10 4 1 0 2 85 5 637
2019 Unilingual English 65 20 8 2 2 0 3 88 3 898

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 69 8 5 2 2 1 12 90 5 636
2019 Unilingual English 63 11 8 3 3 2 10 84 8 899

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 64 19 8 3 2 1 3 87 5 635
2019 Unilingual English 58 24 11 3 2 1 2 84 5 895

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 61 19 7 4 3 1 5 85 8 629
2019 Unilingual English 53 22 13 5 2 2 3 79 7 894

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 68 10 6 3 2 2 9 88 5 636
2019 Unilingual English 65 13 6 4 2 3 7 87 7 899

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 73 13 7 2 1 1 4 90 3 635
2019 Unilingual English 78 12 4 1 1 2 2 94 2 895

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 81 7 4 2 1 2 4 92 3 632
2019 Unilingual English 83 6 4 1 1 2 3 94 2 895

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 84 5 2 0 0 1 8 97 1 635
2019 Unilingual English 85 4 2 1 1 1 7 96 1 893

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 38 43 12 4 2 1 0 82 6 636
2019 Unilingual English 35 44 11 6 2 1 0 80 8 900
2017 Bilingual 31 41 15 7 4 1 0 74 11 438
2017 Unilingual English 29 44 14 8 3 2 0 75 11 614
2017 Either English or French 36 36 20 3 2 2 0 74 6 91

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 56 33 6 3 2 0 0 89 5 631
2019 Unilingual English 53 32 9 3 2 1 0 85 5 897
2017 Bilingual 53 34 8 4 0 0 0 88 4 439
2017 Unilingual English 47 40 6 3 2 1 0 89 6 611
2017 Either English or French 63 22 10 2 3 0 0 85 5 91
2014 Bilingual 52 35 8 2 1 2 0 89 3 525
2014 Unilingual English 58 29 7 3 1 1 0 89 4 666
2014 Either English or French 65 22 7 4 1 1 0 88 5 96
2011 Bilingual 37 40 12 7 2 1 0 78 9 542
2011 Unilingual English 38 39 12 5 4 2 0 79 9 603
2011 Either English or French 44 36 9 4 5 1 0 81 9 97

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 67 25 4 2 1 1 0 94 3 632
2019 Unilingual English 62 25 7 2 1 2 1 90 3 896
2017 Bilingual 54 35 7 2 1 1 0 90 3 438
2017 Unilingual English 48 35 9 2 1 4 1 87 3 614
2017 Either English or French 57 27 9 1 3 0 2 87 4 91
2014 Bilingual 52 33 9 2 1 3 1 88 3 525
2014 Unilingual English 57 28 8 2 1 5 1 89 3 665
2014 Either English or French 68 18 6 4 1 2 1 88 6 96

Question 50. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 65 26 5 2 2 0 0 91 4 636
2019 Unilingual English 64 25 6 3 2 0 0 89 5 895
2017 Bilingual 58 31 5 4 2 0 0 89 6 439
2017 Unilingual English 55 31 8 3 2 0 0 86 5 613
2017 Either English or French 64 22 7 5 2 0 0 86 8 91
2014 Bilingual 59 33 6 2 1 0 0 91 3 525
2014 Unilingual English 62 27 5 4 1 0 0 90 5 665
2014 Either English or French 61 23 8 5 3 0 0 84 8 96
2011 Bilingual 48 37 8 4 2 0 0 85 6 542
2011 Unilingual English 48 35 9 4 2 1 0 84 6 602
2011 Either English or French 58 26 9 5 1 0 0 84 6 96

Question 51. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 64 23 7 4 1 1 0 87 5 633
2019 Unilingual English 62 23 7 5 3 0 0 85 8 895
2017 Bilingual 59 28 7 4 3 0 0 86 7 439
2017 Unilingual English 54 27 11 5 2 1 0 82 7 613
2017 Either English or French 65 21 7 4 3 0 0 86 8 91
2014 Bilingual 57 29 8 4 2 1 0 86 6 525
2014 Unilingual English 56 28 8 5 2 0 0 85 7 665
2014 Either English or French 60 18 13 4 6 0 0 78 10 96
2011 Bilingual 48 34 10 4 3 0 0 82 7 542
2011 Unilingual English 46 33 13 4 3 1 0 79 8 604
2011 Either English or French 51 29 10 7 1 1 0 81 8 97

Question 52. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 60 28 6 4 2 0 0 88 6 636
2019 Unilingual English 58 27 7 6 3 0 0 85 8 894
2017 Bilingual 54 31 7 6 2 0 0 85 8 438
2017 Unilingual English 52 30 10 6 2 0 0 82 8 614
2017 Either English or French 56 26 12 2 3 0 0 82 5 91
2014 Bilingual 53 32 8 5 2 0 0 85 7 525
2014 Unilingual English 53 31 8 5 3 0 0 84 7 665
2014 Either English or French 54 23 11 9 4 0 0 77 12 95
2011 Bilingual 45 37 9 5 4 0 0 82 8 541
2011 Unilingual English 45 34 11 7 3 0 0 79 10 603
2011 Either English or French 45 37 8 7 2 0 0 82 9 97

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 58 23 8 6 4 1 0 81 10 638
2019 Unilingual English 58 20 10 6 3 2 0 80 10 897
2017 Bilingual 51 24 10 8 4 2 0 78 12 439
2017 Unilingual English 54 22 11 6 4 2 1 78 10 612
2017 Either English or French 56 19 15 3 4 2 0 76 8 91
2014 Bilingual 54 23 10 5 5 3 0 79 11 524
2014 Unilingual English 54 23 9 6 4 2 0 79 11 666
2014 Either English or French 50 17 15 5 9 5 0 69 15 96
2011 Bilingual 51 22 12 8 5 1 0 74 14 542
2011 Unilingual English 47 22 13 9 5 3 1 72 14 604
2011 Either English or French 44 23 18 8 4 3 0 69 13 96
Top of Page

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2019 Bilingual 32 39 30 638
2019 Unilingual English 22 44 34 900
2017 Bilingual 30 39 30 439
2017 Unilingual English 21 50 30 614
2017 Either English or French 15 45 40 91
2014 Bilingual 32 42 27 524
2014 Unilingual English 18 51 31 666
2014 Either English or French 22 44 34 96
2011 Bilingual 32 41 28 541
2011 Unilingual English 21 54 26 602
2011 Either English or French 26 42 32 97

Question 55. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2019 Bilingual 11 65 11 4 4 6 200
2019 Unilingual English 11 59 8 5 12 6 190
2017 Bilingual 17 55 14 7 2 5 134
2017 Unilingual English 19 59 12 4 2 4 127
2017 Either English or French 14 50 7 7 14 7 14
2014 Bilingual 14 56 21 5 9999 4 167
2014 Unilingual English 16 52 15 8 9999 9 120
2014 Either English or French 12 29 13 23 9999 24 21
2011 Bilingual 14 60 18 2 9999 6 172
2011 Unilingual English 15 52 17 10 9999 6 124
2011 Either English or French 8 48 12 8 9999 24 25
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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 48 42 5 2 1 0 2 92 3 636
2019 Unilingual English 40 43 9 5 2 0 2 84 7 899

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 69 21 3 0 1 3 2 95 2 635
2019 Unilingual English 70 17 5 1 0 4 2 93 2 900
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 10 90 637
2019 Unilingual English 8 92 897

Question 59a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Unilingual English 50 50 70

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Unilingual English 59 41 70

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 0 100 63
2019 Unilingual English 0 100 70

Question 59f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 0 100 63
2019 Unilingual English 0 100 70

Question 59g. From whom did you experience harassment on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 10 90 63

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 32 68 63
2019 Unilingual English 39 61 70

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Unilingual English 36 64 70

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Unilingual English 51 49 70

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Unilingual English 51 49 70

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Unilingual English 33 67 70

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Unilingual English 52 48 70

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Unilingual English 37 63 70

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 0 100 63
2019 Unilingual English 0 100 70

Question 60i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 14 86 63
2019 Unilingual English 9 91 70

Question 60j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 12 88 63
2019 Unilingual English 7 93 70

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 45 55 63
2019 Unilingual English 49 51 70

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 21 79 63
2019 Unilingual English 26 74 70

Question 60m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Unilingual English 12 88 70

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Unilingual English 60 40 70

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 43 57 63
2019 Unilingual English 22 78 70

Question 61c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 11 89 63
2019 Unilingual English 14 86 70

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Unilingual English 18 82 70

Question 61e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Unilingual English 12 88 70

Question 61g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Unilingual English 11 89 70

Question 61h. What action(s) did you take to address the harassment you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 15 85 63
2019 Unilingual English 8 92 70

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 16 84 63
2019 Unilingual English 26 74 70

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 12 88 638
2019 Unilingual English 11 89 897

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 23 20 16 8 6 21 6 59 19 638
2019 Unilingual English 23 14 13 7 5 30 9 60 19 899
2017 Bilingual 20 21 16 8 7 24 4 57 21 439
2017 Unilingual English 15 15 16 7 7 34 6 51 22 614
2017 Either English or French 19 19 16 5 2 23 15 61 13 91
2014 Bilingual 24 25 16 7 4 21 3 65 15 525
2014 Unilingual English 23 16 15 5 4 29 7 62 15 665
2014 Either English or French 19 23 16 5 4 26 8 63 13 95

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 43 31 12 4 4 5 0 79 8 637
2019 Unilingual English 46 26 13 5 3 6 2 77 8 895
2017 Bilingual 35 36 12 8 3 6 0 75 12 438
2017 Unilingual English 33 35 16 5 4 7 1 73 10 612
2017 Either English or French 42 30 16 3 0 7 2 79 4 89
2014 Bilingual 40 32 13 6 3 5 1 77 9 526
2014 Unilingual English 40 31 14 3 2 8 1 79 6 664
2014 Either English or French 48 24 13 4 3 6 2 78 8 96
2011 Bilingual 33 42 13 7 2 3 0 77 9 543
2011 Unilingual English 32 34 18 4 3 8 0 72 8 603
2011 Either English or French 44 34 11 5 1 4 0 82 6 97
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 5 95 637
2019 Unilingual English 4 96 898

Question 67a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Unilingual English 37 63 36

Question 67b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Unilingual English 66 34 36

Question 67c. From whom did you experience discrimination on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Unilingual English 0 100 36

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Unilingual English 0 100 36

Question 67f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 0 100 34

Question 68b. Please indicate the type of discrimination you experienced. National or ethnic origin

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 18 82 34

Question 68d. Please indicate the type of discrimination you experienced. Religion

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Unilingual English 0 100 36

Question 68e. Please indicate the type of discrimination you experienced. Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Unilingual English 33 67 36

Question 68f. Please indicate the type of discrimination you experienced. Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Unilingual English 48 52 36

Question 68h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 0 100 34

Question 68j. Please indicate the type of discrimination you experienced. Family status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Unilingual English 13 87 36

Question 68k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Unilingual English 0 100 36

Question 68l. Please indicate the type of discrimination you experienced. Disability

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Unilingual English 17 83 36

Question 68m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Unilingual English 0 100 36

Question 68n. Please indicate the type of discrimination you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 31 69 34

Question 69a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Unilingual English 29 71 36

Question 69b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Unilingual English 16 84 36

Question 69c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Unilingual English 14 86 36

Question 69d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Unilingual English 14 86 36

Question 69e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Unilingual English 0 100 36

Question 69g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Unilingual English 0 100 36

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Unilingual English 55 45 36

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 6 94 638
2019 Unilingual English 5 95 899

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 27 18 16 4 2 28 6 67 8 636
2019 Unilingual English 25 13 16 4 2 32 8 63 10 899
2017 Bilingual 23 21 15 3 2 30 5 68 8 439
2017 Unilingual English 17 14 16 2 3 42 7 58 10 612
2017 Either English or French 21 17 18 2 1 28 13 64 6 90
2014 Bilingual 25 21 18 2 1 27 6 69 4 526
2014 Unilingual English 24 14 14 3 2 35 8 67 8 666
2014 Either English or French 32 8 10 4 3 35 7 69 13 96

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 49 28 10 4 2 7 1 83 6 636
2019 Unilingual English 49 24 12 4 1 8 1 81 6 898
2017 Bilingual 43 32 13 2 2 8 0 81 4 439
2017 Unilingual English 38 34 12 3 2 9 2 81 6 615
2017 Either English or French 48 29 13 0 1 8 1 84 1 91
2014 Bilingual 39 33 13 2 1 10 2 82 4 524
2014 Unilingual English 42 28 11 3 1 13 1 82 5 666
2014 Either English or French 48 26 9 2 2 10 3 85 5 96
2011 Bilingual 40 38 14 2 0 5 0 83 2 542
2011 Unilingual English 40 33 13 2 1 11 0 82 3 605
2011 Either English or French 44 35 6 5 1 8 0 87 7 97
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Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 33 26 18 10 11 0 1 60 22 636
2019 Unilingual English 28 29 20 11 12 0 0 57 22 897
2017 Bilingual 52 25 12 4 5 0 1 79 9 437
2017 Unilingual English 43 31 14 5 6 0 1 75 11 615
2017 Either English or French 36 33 14 9 5 0 2 71 15 91

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 19 34 23 15 8 0 0 53 24 637
2019 Unilingual English 31 32 21 10 5 0 0 64 15 895
2017 Bilingual 16 35 27 16 6 0 1 51 22 439
2017 Unilingual English 26 36 23 8 6 0 1 63 14 614
2017 Either English or French 29 40 19 10 2 0 1 69 12 91

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 31 33 24 7 4 0 1 65 11 630
2019 Unilingual English 48 29 14 6 2 0 1 77 8 891
2017 Bilingual 28 34 21 11 5 0 2 63 16 439
2017 Unilingual English 41 36 13 6 2 0 2 79 8 614
2017 Either English or French 47 32 13 4 1 0 2 81 6 90

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 16 25 27 18 14 0 1 41 32 634
2019 Unilingual English 24 27 22 16 10 0 0 51 27 892
2017 Bilingual 17 26 27 18 10 0 1 44 29 439
2017 Unilingual English 19 35 23 14 7 0 1 55 22 613
2017 Either English or French 30 30 20 9 10 0 2 61 19 91

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 51 27 11 5 3 0 3 80 8 634
2019 Unilingual English 67 20 6 2 1 0 4 90 3 893
2017 Bilingual 49 27 13 3 2 0 5 80 6 438
2017 Unilingual English 59 25 8 1 1 0 6 89 2 615
2017 Either English or French 58 26 7 3 0 0 5 90 3 91

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 37 33 17 8 4 0 0 71 12 634
2019 Unilingual English 49 29 12 6 3 0 0 78 10 895
2017 Bilingual 32 35 20 9 4 0 0 67 13 438
2017 Unilingual English 39 36 13 7 4 0 1 75 11 614
2017 Either English or French 37 32 21 5 4 0 0 69 10 91

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 38 34 17 6 4 0 0 72 11 637
2019 Unilingual English 36 36 18 6 4 0 0 73 10 896
2017 Bilingual 30 34 20 11 4 0 1 65 15 439
2017 Unilingual English 33 38 17 7 3 0 1 72 11 614
2017 Either English or French 35 35 15 11 3 0 0 70 14 91

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 24 39 20 12 5 0 0 63 17 637
2019 Unilingual English 27 35 24 9 5 0 0 62 14 896
2017 Bilingual 21 33 25 13 6 0 0 55 20 439
2017 Unilingual English 22 39 24 9 5 0 1 62 14 615
2017 Either English or French 33 38 17 8 3 0 1 72 11 90

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 32 32 18 12 5 0 0 65 17 635
2019 Unilingual English 29 34 23 9 6 0 0 63 14 898
2017 Bilingual 26 35 19 12 7 0 1 62 19 439
2017 Unilingual English 26 33 22 14 4 0 0 60 18 615
2017 Either English or French 31 36 18 11 4 0 0 67 15 91

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 48 26 13 7 5 0 1 74 13 635
2019 Unilingual English 50 27 11 7 4 0 0 77 12 896

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 39 34 15 8 2 0 1 74 10 635
2019 Unilingual English 36 34 19 8 2 0 0 70 11 890
2017 Bilingual 25 42 18 9 5 0 1 67 14 439
2017 Unilingual English 30 37 20 9 3 0 1 68 11 611
2017 Either English or French 38 32 21 7 1 0 1 71 8 91

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 60 20 11 6 3 0 1 80 9 634
2019 Unilingual English 57 22 10 6 5 0 0 79 12 891
2017 Bilingual 50 23 14 7 5 0 1 74 12 439
2017 Unilingual English 46 22 16 8 7 0 1 68 16 615
2017 Either English or French 54 24 11 4 5 0 1 79 10 91

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 81 9 3 1 1 0 5 94 2 635
2019 Unilingual English 79 9 3 1 2 0 6 93 3 892
2017 Bilingual 77 11 4 3 3 0 2 90 6 439
2017 Unilingual English 79 10 4 3 2 0 3 92 5 613
2017 Either English or French 80 11 4 1 1 1 1 93 2 90

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 78 12 4 2 2 0 2 92 4 637
2019 Unilingual English 79 9 7 2 1 0 2 90 4 895
2017 Bilingual 56 28 10 3 0 0 1 86 4 437
2017 Unilingual English 61 27 7 2 3 0 1 88 5 613
2017 Either English or French 62 31 5 1 1 0 0 92 2 91

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 63 27 7 2 1 0 0 90 3 636
2019 Unilingual English 66 23 7 2 1 0 1 90 3 897
2017 Bilingual 61 22 8 5 4 0 1 83 9 435
2017 Unilingual English 64 22 7 3 3 0 1 87 6 613
2017 Either English or French 68 21 4 2 3 0 1 90 6 91

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 61 20 9 7 3 0 1 81 10 633
2019 Unilingual English 68 16 9 4 2 0 1 85 6 894
2017 Bilingual 54 20 6 2 1 0 17 89 3 438
2017 Unilingual English 60 9 2 1 0 0 29 96 1 613
2017 Either English or French 64 5 0 0 1 0 30 98 2 91

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 57 19 7 1 0 0 15 90 2 629
2019 Unilingual English 68 6 2 1 0 0 22 96 1 886
2017 Bilingual 75 12 4 1 0 0 7 94 2 436
2017 Unilingual English 75 12 3 1 0 0 8 96 1 608
2017 Either English or French 73 18 2 2 0 0 5 95 2 91

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 76 15 4 1 0 0 4 94 1 632
2019 Unilingual English 78 10 3 2 0 0 6 94 2 894
2017 Bilingual 86 10 1 1 1 0 1 97 2 437
2017 Unilingual English 81 10 3 1 1 0 3 94 3 615
2017 Either English or French 79 15 2 0 1 0 2 97 1 91

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 89 5 2 1 1 0 1 95 2 636
2019 Unilingual English 85 8 3 1 1 0 1 95 2 893
2017 Bilingual 55 29 10 2 1 0 2 87 3 438
2017 Unilingual English 58 27 11 2 1 0 2 86 3 615
2017 Either English or French 66 23 7 1 2 1 0 90 3 90

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 66 25 6 2 1 0 1 91 3 636
2019 Unilingual English 63 25 7 2 1 0 1 89 4 896

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 19 36 32 12 1 0 0 55 13 637
2019 Unilingual English 24 39 30 6 1 0 0 63 7 899
2017 Bilingual 13 31 44 8 4 0 0 44 12 439
2017 Unilingual English 16 44 29 8 2 0 0 60 11 615
2017 Either English or French 15 43 35 3 2 1 0 59 6 91

Question 76. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 5 20 40 22 13 0 0 35 25 634
2019 Unilingual English 7 14 34 30 17 0 0 46 20 897
2017 Bilingual 5 19 40 24 12 0 0 36 23 439
2017 Unilingual English 5 12 38 28 16 0 0 44 17 615
2017 Either English or French 1 10 33 43 13 0 0 56 11 91

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 46 38 10 4 1 2 0 85 5 636
2019 Unilingual English 40 37 13 6 2 2 0 79 8 897
2017 Bilingual 40 40 12 6 1 1 0 80 8 439
2017 Unilingual English 33 41 16 5 2 3 0 76 7 614
2017 Either English or French 38 34 11 7 2 8 0 79 10 91

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 35 43 11 7 3 1 0 78 10 636
2019 Unilingual English 41 33 13 8 3 1 0 75 12 898
2017 Bilingual 27 46 10 9 6 1 0 74 15 439
2017 Unilingual English 29 41 16 8 4 2 0 71 13 613
2017 Either English or French 38 32 18 4 7 1 0 71 11 91
Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 12 88 634
2019 Unilingual English 10 90 900
2017 Bilingual 15 85 439
2017 Unilingual English 15 85 614
2017 Either English or French 13 87 91
2014 Bilingual 10 90 525
2014 Unilingual English 12 88 664
2014 Either English or French 18 82 96

Question 80. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 84 16 75
2019 Unilingual English 85 15 92
2017 Bilingual 74 26 64
2017 Unilingual English 76 24 90
2017 Either English or French 50 50 12
2014 Bilingual 86 14 51
2014 Unilingual English 75 25 77
2014 Either English or French 73 27 17

Question 81. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 54 34 7 5 0 0 0 88 5 62
2019 Unilingual English 43 39 1 15 1 0 1 83 16 77
2017 Bilingual 53 37 4 4 2 0 0 89 6 47
2017 Unilingual English 59 25 3 7 4 0 1 85 12 68
2014 Bilingual 51 34 10 5 0 0 0 85 5 44
2014 Unilingual English 62 29 2 6 2 0 0 91 7 58
2014 Either English or French 33 33 10 24 0 0 0 67 24 12
Top of Page

Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 18 36 25 11 8 1 1 18 82 636
2019 Unilingual English 24 34 20 10 9 3 1 25 75 898
2017 Bilingual 45 31 13 5 3 2 1 46 54 439
2017 Unilingual English 43 29 13 5 4 6 1 45 55 615
2017 Either English or French 43 33 13 5 2 1 2 44 56 91

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 59 41 509
2019 Unilingual English 65 35 674

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 28 72 504
2019 Unilingual English 33 67 671

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 18 27 18 19 13 1 5 47 34 502
2019 Unilingual English 14 24 15 18 23 1 5 41 43 668
2017 Bilingual 31 20 16 9 7 2 15 61 20 228
2017 Unilingual English 26 25 15 11 10 3 11 59 24 314
2017 Either English or French 27 27 18 4 4 4 16 67 10 49

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 8 15 19 11 15 4 29 35 38 505
2019 Unilingual English 7 13 13 10 20 4 32 33 47 670
2017 Bilingual 10 10 11 7 11 4 46 40 37 228
2017 Unilingual English 8 9 10 8 14 5 47 35 45 314
2017 Either English or French 10 18 16 4 12 8 31 47 27 49

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 52 17 9 8 7 1 7 74 16 634
2019 Unilingual English 52 17 9 5 8 1 9 76 14 894
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