2019 Public Service Employee Survey Results for Communications Security Establishment Canada by Question 98. What is your first official language?

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 42 43 3 9 3 0 0 85 11 1225
2019 First official language - French 42 42 4 11 1 0 0 84 12 444
2017 First official language - English 40 48 4 7 2 0 0 88 8 827
2017 First official language - French 40 46 6 6 2 0 0 86 8 315
2014 First official language - English 40 46 4 7 2 0 0 86 10 931
2014 First official language - French 40 48 3 6 3 0 0 88 9 356
2011 First official language - English 39 48 3 8 3 0 0 86 11 891
2011 First official language - French 41 47 5 5 2 0 0 88 7 353

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 79 12 4 1 1 0 3 94 2 1222
2019 First official language - French 34 21 12 18 14 0 1 56 32 444
2017 First official language - English 81 12 3 1 0 0 2 95 1 829
2017 First official language - French 31 18 10 24 15 1 1 50 40 314
2014 First official language - English 81 11 3 1 1 0 2 94 3 927
2014 First official language - French 31 25 9 19 14 1 2 57 33 357
2011 First official language - English 81 12 4 1 0 0 1 94 1 891
2011 First official language - French 33 21 8 24 12 0 2 55 37 351

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 44 32 5 13 5 0 0 76 19 1223
2019 First official language - French 40 39 5 11 5 0 0 79 16 442
2017 First official language - English 38 32 6 15 9 0 0 69 24 829
2017 First official language - French 29 38 6 17 9 0 0 67 26 314
2014 First official language - English 41 32 7 13 7 0 0 73 20 929
2014 First official language - French 36 41 8 11 5 0 0 77 16 357
2011 First official language - English 35 36 7 14 9 0 0 70 23 886
2011 First official language - French 36 39 10 10 6 0 0 74 16 352

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 42 36 8 10 4 0 0 78 14 1214
2019 First official language - French 40 38 11 5 6 0 0 78 11 442
2018 First official language - English 32 46 7 10 3 1 0 79 14 1124
2018 First official language - French 39 35 11 11 3 0 1 75 14 385
2017 First official language - English 35 42 9 10 4 0 0 78 13 830
2017 First official language - French 38 41 9 8 4 0 0 80 12 314
2014 First official language - English 39 37 9 11 4 0 0 76 15 930
2014 First official language - French 38 39 10 9 4 0 0 77 13 357
2011 First official language - English 39 39 9 9 4 1 1 78 12 890
2011 First official language - French 41 39 9 6 3 0 1 81 9 353

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 62 26 5 3 3 0 0 88 6 1211
2019 First official language - French 57 32 4 5 2 0 0 89 7 441
2017 First official language - English 60 29 4 4 1 0 0 90 5 827
2017 First official language - French 57 32 8 3 1 0 0 89 4 314
2014 First official language - English 55 32 7 4 1 0 0 88 5 930
2014 First official language - French 57 34 5 3 1 0 0 91 4 357

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 65 25 4 3 3 0 0 90 6 1223
2019 First official language - French 58 27 8 5 2 0 1 85 7 443
2018 First official language - English 61 28 6 4 2 0 0 89 6 1124
2018 First official language - French 61 24 8 4 3 0 0 85 7 386
2017 First official language - English 60 28 5 5 2 0 0 88 7 830
2017 First official language - French 52 32 7 5 2 0 1 86 7 314
2014 First official language - English 59 26 7 5 2 1 0 86 7 930
2014 First official language - French 54 29 9 3 2 1 2 85 6 357
2011 First official language - English 54 29 7 6 2 1 0 84 9 892
2011 First official language - French 48 35 8 5 1 1 2 85 7 353

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 53 33 6 5 2 0 0 86 7 1226
2019 First official language - French 51 33 9 4 3 0 0 84 7 444
2018 First official language - English 48 38 7 5 2 0 0 86 7 1119
2018 First official language - French 49 34 9 5 3 0 0 83 8 385
2017 First official language - English 49 36 5 6 3 0 0 86 9 830
2017 First official language - French 43 40 9 3 4 0 0 83 7 314
2014 First official language - English 48 38 6 5 2 0 0 86 8 930
2014 First official language - French 42 41 9 6 3 0 0 82 9 357
2011 First official language - English 49 35 7 6 4 0 0 84 9 892
2011 First official language - French 45 40 8 4 2 0 1 86 6 351

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 37 37 11 10 5 0 0 74 15 1225
2019 First official language - French 37 37 12 9 4 0 0 74 14 443
2018 First official language - English 34 38 13 10 5 0 0 71 15 1120
2018 First official language - French 33 33 16 11 6 0 0 67 17 384
2017 First official language - English 34 38 10 12 6 0 0 72 18 830
2017 First official language - French 30 38 16 11 5 0 0 68 16 313
2014 First official language - English 36 37 12 9 6 0 0 73 15 929
2014 First official language - French 33 37 17 8 4 0 0 70 13 357
2011 First official language - English 27 42 13 11 6 0 0 70 17 891
2011 First official language - French 26 42 14 11 6 0 1 69 17 353

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 32 42 10 12 5 0 0 74 17 1218
2019 First official language - French 32 42 13 8 4 0 0 74 12 440
2018 First official language - English 28 43 12 11 5 0 0 71 16 1122
2018 First official language - French 31 40 17 9 3 0 0 71 12 385
2017 First official language - English 29 42 10 15 4 0 0 71 19 830
2017 First official language - French 30 41 15 11 4 0 0 71 14 313

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 56 32 6 4 2 0 0 88 6 1223
2019 First official language - French 54 31 8 4 2 0 0 86 6 439
2018 First official language - English 56 33 6 3 2 0 0 89 5 1123
2018 First official language - French 59 32 4 3 1 0 0 92 4 385
2017 First official language - English 51 34 7 6 2 0 0 85 8 829
2017 First official language - French 46 37 11 3 3 0 0 83 6 312
2014 First official language - English 55 33 6 5 2 0 0 88 7 931
2014 First official language - French 47 41 8 3 1 0 0 88 4 357
2011 First official language - English 52 34 7 4 2 0 0 87 6 892
2011 First official language - French 45 43 6 3 3 0 0 88 6 352

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 44 35 9 8 4 0 0 79 12 1223
2019 First official language - French 42 35 12 6 5 0 0 77 11 443
2018 First official language - English 41 37 10 8 4 0 0 79 12 1116
2018 First official language - French 42 35 10 9 3 0 0 77 13 385
2017 First official language - English 39 37 9 10 5 0 0 76 14 829
2017 First official language - French 35 37 14 11 3 0 0 72 14 313

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 64 27 6 2 1 0 0 91 3 1215
2019 First official language - French 62 27 9 1 1 0 0 89 2 442
2018 First official language - English 63 27 7 2 1 0 0 90 3 1104
2018 First official language - French 61 27 8 2 1 0 0 88 4 383
2017 First official language - English 64 27 5 3 1 0 0 92 3 825
2017 First official language - French 58 32 10 1 0 0 0 89 1 313
2014 First official language - English 72 22 5 1 1 0 0 93 2 930
2014 First official language - French 67 27 4 2 0 0 0 94 2 357
2011 First official language - English 69 24 5 2 1 0 0 93 2 892
2011 First official language - French 61 28 7 2 1 0 0 90 3 353

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 47 35 6 8 4 0 0 82 11 1219
2019 First official language - French 41 34 12 7 5 0 0 75 12 441
2018 First official language - English 44 40 7 6 3 0 0 84 9 1120
2018 First official language - French 44 37 9 7 3 0 0 81 10 385
2017 First official language - English 44 39 7 7 3 0 0 83 10 826
2017 First official language - French 40 34 13 10 3 0 0 74 13 310
2014 First official language - English 39 41 9 6 5 0 0 81 11 931
2014 First official language - French 33 46 8 10 3 0 0 78 13 357
2011 First official language - English 42 38 8 8 4 0 0 81 11 888
2011 First official language - French 45 34 10 8 2 0 0 79 11 353

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 53 32 8 4 3 0 0 85 7 1224
2019 First official language - French 49 32 8 7 4 0 0 81 11 441
2018 First official language - English 53 32 8 4 2 0 0 85 7 1110
2018 First official language - French 52 31 9 6 2 0 0 83 8 383
2017 First official language - English 53 33 6 6 2 0 0 86 8 825
2017 First official language - French 49 31 13 6 2 0 0 80 7 312
2014 First official language - English 54 29 8 6 3 0 0 83 9 931
2014 First official language - French 44 35 10 8 3 0 0 79 11 357

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 44 36 9 7 2 1 0 81 10 1205
2019 First official language - French 43 35 12 8 2 0 0 78 10 437
2018 First official language - English 42 38 10 6 3 0 0 81 9 1119
2018 First official language - French 46 33 9 7 4 1 0 80 11 382
2017 First official language - English 44 36 8 7 3 0 0 82 10 826
2017 First official language - French 38 39 12 8 2 0 0 78 11 313
2014 First official language - English 47 34 9 6 3 0 0 82 9 931
2014 First official language - French 40 37 13 8 2 0 0 77 10 357
2011 First official language - English 43 37 10 6 3 1 0 81 9 888
2011 First official language - French 41 39 10 7 2 0 1 81 9 351

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 57 31 6 3 2 0 0 89 5 1223
2019 First official language - French 56 31 8 3 2 0 0 86 6 444
2018 First official language - English 54 34 7 3 2 0 0 88 5 1118
2018 First official language - French 56 31 8 2 2 0 0 87 5 383
2017 First official language - English 53 33 7 4 3 0 0 86 7 826
2017 First official language - French 51 36 8 3 2 0 0 87 5 313
2014 First official language - English 57 32 6 3 2 0 0 88 6 929
2014 First official language - French 49 38 7 3 2 0 0 87 6 356
2011 First official language - English 53 34 6 3 3 0 0 87 6 892
2011 First official language - French 48 42 6 3 1 0 0 90 4 352

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 46 29 15 7 3 0 0 76 9 1224
2019 First official language - French 40 34 15 8 3 0 0 74 11 442
2018 First official language - English 42 33 13 7 3 0 1 76 10 1125
2018 First official language - French 44 33 15 5 3 0 0 77 8 386
2017 First official language - English 44 34 13 6 2 0 1 79 8 830
2017 First official language - French 42 38 11 5 2 0 1 81 7 315
2014 First official language - English 39 39 13 5 2 0 1 79 7 931
2014 First official language - French 44 36 14 4 1 0 1 81 5 357
2011 First official language - English 34 36 18 7 5 0 0 70 12 891
2011 First official language - French 32 37 18 10 3 0 0 69 13 353

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 8 21 37 23 10 1 0 33 30 1219
2019 First official language - French 8 24 34 26 7 0 0 33 33 444
2018 First official language - English 6 23 38 21 10 1 1 32 30 1122
2018 First official language - French 8 23 34 26 8 0 0 34 32 386
2017 First official language - English 8 21 42 19 8 0 2 27 30 827
2017 First official language - French 7 23 42 15 10 1 1 26 31 313
2014 First official language - English 8 22 40 20 9 0 1 29 30 928
2014 First official language - French 11 23 40 18 8 0 1 26 34 356
2011 First official language - English 9 21 41 19 7 1 1 27 30 888
2011 First official language - French 9 33 36 15 5 0 2 21 43 353

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 7 17 25 27 22 1 1 50 24 1218
2019 First official language - French 8 15 26 30 19 1 1 50 23 444
2018 First official language - English 5 15 30 28 20 1 1 49 20 1110
2018 First official language - French 4 17 29 29 19 1 1 49 21 385
2017 First official language - English 6 15 29 26 19 2 2 47 22 826
2017 First official language - French 5 14 25 31 22 1 2 55 20 313
2014 First official language - English 5 13 25 32 22 1 2 55 19 928
2014 First official language - French 3 13 34 32 15 1 2 48 17 355
2011 First official language - English 7 14 29 30 17 1 3 49 21 888
2011 First official language - French 7 16 30 30 12 2 4 44 24 353

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 10 22 32 20 14 1 1 34 33 1220
2019 First official language - French 10 22 32 21 11 1 2 33 34 444
2018 First official language - English 12 21 31 22 11 1 1 34 34 1114
2018 First official language - French 10 20 37 21 10 1 2 32 30 385
2017 First official language - English 11 23 33 21 10 1 2 32 35 828
2017 First official language - French 12 24 33 17 10 1 3 28 37 313
2014 First official language - English 13 22 32 20 12 1 1 32 36 930
2014 First official language - French 15 30 36 10 7 2 1 17 46 357
2011 First official language - English 14 24 34 16 8 1 2 25 39 889
2011 First official language - French 17 31 33 10 5 1 3 15 50 352

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 3 9 25 36 26 0 1 62 12 1210
2019 First official language - French 4 12 30 34 18 0 1 52 17 443
2018 First official language - English 3 9 27 35 24 1 1 60 12 1113
2018 First official language - French 4 12 31 32 19 0 2 52 16 383
2017 First official language - English 3 8 29 37 21 0 2 60 10 822
2017 First official language - French 3 12 34 32 16 1 3 49 15 313
2014 First official language - English 3 8 28 35 24 0 2 61 11 926
2014 First official language - French 6 13 34 34 11 1 1 46 20 357
2011 First official language - English 5 11 30 31 21 1 2 53 16 887
2011 First official language - French 10 18 37 24 9 0 2 34 29 353

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 12 20 27 21 17 1 1 39 33 1218
2019 First official language - French 13 23 31 17 14 1 1 32 36 445
2018 First official language - English 11 21 28 23 15 1 1 39 32 1116
2018 First official language - French 11 21 29 21 15 1 1 37 33 386
2017 First official language - English 10 21 31 19 16 1 2 36 32 823
2017 First official language - French 10 20 29 21 16 1 3 39 31 314
2014 First official language - English 9 18 29 25 17 1 2 43 27 929
2014 First official language - French 12 17 31 24 13 1 2 38 30 355
2011 First official language - English 13 22 27 21 14 1 2 36 36 888
2011 First official language - French 17 22 27 19 11 0 2 31 41 353

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 9 16 26 25 21 2 2 47 26 1212
2019 First official language - French 8 18 26 28 17 2 1 47 27 444
2018 First official language - English 6 15 28 27 20 2 1 49 21 1109
2018 First official language - French 7 13 27 31 18 2 1 51 21 383
2017 First official language - English 5 11 30 29 19 2 3 51 18 828
2017 First official language - French 6 16 28 27 20 2 3 49 23 313
2014 First official language - English 3 7 25 35 26 2 3 63 10 927
2014 First official language - French 5 11 28 29 24 2 1 54 17 356
2011 First official language - English 6 16 29 26 17 2 3 46 23 889
2011 First official language - French 10 20 29 24 13 1 3 39 31 350

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 10 18 33 22 14 1 1 37 29 1219
2019 First official language - French 9 19 37 22 10 1 1 33 29 445
2018 First official language - English 10 21 35 22 10 1 1 34 31 1121
2018 First official language - French 9 17 36 24 10 1 1 35 27 386
2017 First official language - English 10 23 34 20 11 1 2 32 33 825
2017 First official language - French 8 21 34 22 10 2 2 34 30 315
2014 First official language - English 13 21 34 20 11 1 1 31 35 930
2014 First official language - French 9 20 43 17 10 1 1 28 29 356

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 9 19 33 24 14 0 1 38 29 1225
2019 First official language - French 10 17 29 29 13 1 0 43 27 444
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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 79 10 6 1 0 0 4 93 1 1221
2019 First official language - French 33 23 11 18 14 0 2 57 32 445
2017 First official language - English 75 13 5 2 0 0 4 92 2 829
2017 First official language - French 30 21 7 27 13 1 2 52 41 315
2014 First official language - English 80 9 4 1 1 0 4 93 3 931
2014 First official language - French 33 19 10 19 13 1 4 55 34 357
2011 First official language - English 75 14 4 1 1 1 4 93 2 884
2011 First official language - French 32 19 10 22 14 0 3 52 38 352

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 41 28 11 8 3 4 4 75 13 1222
2019 First official language - French 34 33 13 8 4 4 3 73 13 445
2018 First official language - English 33 32 14 8 4 5 4 71 13 1122
2018 First official language - French 31 35 11 9 5 5 3 72 16 383
2017 First official language - English 34 31 12 9 7 4 3 69 17 828
2017 First official language - French 24 31 19 10 8 5 4 60 19 314
2014 First official language - English 42 29 10 7 5 4 2 76 13 930
2014 First official language - French 26 36 14 8 6 6 5 69 15 357

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 60 24 6 7 2 0 0 84 9 1216
2019 First official language - French 58 25 9 4 4 0 0 83 8 443
2018 First official language - English 53 27 7 8 4 0 0 80 12 1121
2018 First official language - French 56 26 7 6 5 0 0 82 11 383
2017 First official language - English 52 29 6 7 5 1 0 82 12 826
2017 First official language - French 50 29 8 9 3 1 0 80 12 315
2014 First official language - English 57 24 7 6 5 1 0 81 11 932
2014 First official language - French 49 32 6 8 5 1 0 81 13 357

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 63 28 4 4 1 0 0 91 5 1215
2019 First official language - French 61 28 6 3 2 0 0 89 4 445
2018 First official language - English 56 31 6 5 1 0 0 88 6 1118
2018 First official language - French 58 30 6 4 2 0 0 88 6 383
2017 First official language - English 51 35 6 6 3 0 0 85 9 830
2017 First official language - French 50 35 9 4 2 0 0 86 5 315
2014 First official language - English 51 35 7 4 3 0 0 86 7 932
2014 First official language - French 43 42 6 6 2 0 0 86 8 356

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 60 29 6 3 1 1 0 90 4 1220
2019 First official language - French 55 31 8 4 2 1 0 86 6 442
2018 First official language - English 54 34 7 3 1 0 0 89 4 1124
2018 First official language - French 51 34 10 3 2 1 0 85 5 382
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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 64 21 9 2 1 1 2 87 3 1224
2019 First official language - French 59 23 11 3 2 1 2 84 5 445

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 49 29 9 7 4 0 1 79 11 1225
2019 First official language - French 43 30 14 7 6 0 0 73 13 446
2018 First official language - English 42 33 11 8 4 0 0 76 13 1122
2018 First official language - French 41 35 11 6 5 1 1 78 11 385
2017 First official language - English 41 36 9 9 5 0 0 77 14 829
2017 First official language - French 37 35 14 11 3 1 1 72 14 315
2014 First official language - English 43 35 11 6 4 0 0 79 10 931
2014 First official language - French 37 40 11 8 3 1 0 78 11 357
2011 First official language - English 37 35 12 9 6 1 1 73 15 890
2011 First official language - French 36 39 11 8 6 0 1 76 14 353

Question 26. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 59 24 7 6 2 1 1 85 8 1222
2019 First official language - French 50 27 9 8 3 2 0 79 11 446
2018 First official language - English 54 27 8 5 4 1 0 82 9 1122
2018 First official language - French 49 29 9 5 4 2 1 80 10 384
2017 First official language - English 53 27 8 6 4 1 1 82 9 829
2017 First official language - French 44 33 14 3 4 2 1 79 7 315
2014 First official language - English 54 28 9 5 3 1 0 83 8 931
2014 First official language - French 46 33 12 6 2 2 1 81 7 356
2011 First official language - English 48 28 10 6 5 3 0 79 11 888
2011 First official language - French 46 27 16 6 3 2 1 75 9 353

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 55 26 8 7 3 0 0 82 10 1219
2019 First official language - French 46 32 9 9 4 0 0 78 13 444
2018 First official language - English 51 31 7 7 3 0 0 82 10 1122
2018 First official language - French 46 33 10 6 3 1 1 81 9 385
2017 First official language - English 48 33 8 7 4 0 0 81 11 827
2017 First official language - French 44 34 12 5 4 0 1 78 10 315
2014 First official language - English 49 30 8 7 4 1 0 80 12 931
2014 First official language - French 43 38 9 7 3 0 0 81 10 357
2011 First official language - English 44 33 9 8 6 1 0 78 13 889
2011 First official language - French 44 33 12 8 3 0 0 77 11 352

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 86 6 3 0 0 0 4 96 1 1219
2019 First official language - French 61 13 6 9 10 0 1 75 19 444
2017 First official language - English 82 9 3 0 1 0 4 96 1 830
2017 First official language - French 57 14 7 10 9 1 3 73 20 315
2014 First official language - English 82 9 3 0 1 0 4 96 1 931
2014 First official language - French 56 15 7 12 8 1 2 73 20 357
2011 First official language - English 82 8 4 1 1 0 4 94 1 890
2011 First official language - French 58 14 9 9 8 0 2 73 17 353

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 75 13 5 2 1 1 3 92 3 1224
2019 First official language - French 65 20 6 3 1 2 3 89 5 444
2017 First official language - English 70 19 3 2 2 1 3 93 4 829
2017 First official language - French 64 26 3 1 2 1 3 94 4 314
2014 First official language - English 69 18 5 2 1 2 3 91 4 932
2014 First official language - French 63 24 3 4 1 1 4 91 5 357
2011 First official language - English 66 20 4 4 3 0 2 89 7 890
2011 First official language - French 65 23 5 4 1 0 3 90 5 352

Question 30. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 72 16 7 2 2 1 1 89 4 1224
2019 First official language - French 68 18 8 2 3 1 0 86 6 445
2018 First official language - English 63 24 7 3 2 1 0 88 5 1117
2018 First official language - French 59 25 7 3 4 1 1 85 8 379
2017 First official language - English 63 22 8 3 2 1 0 86 5 829
2017 First official language - French 58 25 8 4 3 2 0 85 8 315

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 59 25 7 6 3 0 0 84 9 1224
2019 First official language - French 53 24 11 8 4 0 0 78 11 445
2018 First official language - English 54 26 9 6 4 0 0 81 10 1122
2018 First official language - French 53 27 9 6 5 1 1 80 11 382
2017 First official language - English 56 26 7 7 3 0 0 83 10 827
2017 First official language - French 53 28 11 4 4 0 0 82 8 314
2014 First official language - English 57 26 7 7 3 0 0 83 10 931
2014 First official language - French 50 34 9 5 1 1 0 84 7 355

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 32 47 9 7 2 2 1 81 10 313
2019 First official language - French 35 35 12 6 4 4 5 77 11 115
Top of Page

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 40 29 11 9 4 6 0 74 14 1225
2019 First official language - French 39 30 14 9 3 5 0 73 13 443
2018 First official language - English 33 33 15 8 4 6 0 70 14 1125
2018 First official language - French 33 32 18 9 2 6 0 70 12 385
2017 First official language - English 28 33 13 12 7 7 0 65 21 828
2017 First official language - French 23 35 16 12 5 8 0 63 20 315
2014 First official language - English 36 31 10 10 6 6 0 72 17 930
2014 First official language - French 25 39 18 10 2 7 0 68 13 356
2011 First official language - English 26 29 15 12 9 8 0 60 23 892
2011 First official language - French 20 36 24 10 4 5 1 60 15 352

Question 35. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 34 32 14 12 6 2 0 67 19 1221
2019 First official language - French 34 33 16 9 6 2 0 68 15 443
2018 First official language - English 28 36 15 13 6 2 0 65 19 1121
2018 First official language - French 34 31 18 8 5 3 0 68 13 386
2017 First official language - English 26 35 14 15 9 1 0 62 24 825
2017 First official language - French 22 35 19 17 5 2 0 59 22 315
2014 First official language - English 32 33 11 15 7 2 0 67 22 931
2014 First official language - French 23 41 21 10 3 2 0 65 13 357
2011 First official language - English 26 35 12 16 9 2 0 62 25 889
2011 First official language - French 21 42 21 9 5 2 0 64 15 353

Question 36. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 21 32 18 16 9 4 0 56 26 1224
2019 First official language - French 22 34 20 13 8 3 0 58 22 441
2018 First official language - English 17 32 20 18 8 5 0 51 28 1121
2018 First official language - French 23 33 21 13 5 5 0 59 19 386
2017 First official language - English 16 32 16 21 10 5 0 50 32 830
2017 First official language - French 14 34 23 18 6 5 0 50 25 315
2014 First official language - English 20 32 16 19 9 5 0 54 29 930
2014 First official language - French 17 39 21 16 3 5 0 58 20 357
2011 First official language - English 13 34 17 19 10 6 0 51 31 892
2011 First official language - French 14 38 25 12 5 5 0 56 17 352

Question 37. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 19 31 17 20 11 3 0 51 32 1224
2019 First official language - French 15 33 18 23 10 1 0 49 33 444
2018 First official language - English 14 34 17 21 12 2 0 49 34 1126
2018 First official language - French 19 32 21 18 6 3 0 53 25 386
2017 First official language - English 12 31 13 26 15 2 0 44 42 827
2017 First official language - French 13 31 18 23 12 3 0 46 36 314
2014 First official language - English 19 31 14 22 12 2 0 51 35 928
2014 First official language - French 16 35 22 19 7 1 0 51 26 357
2011 First official language - English 13 36 13 22 14 3 0 50 37 890
2011 First official language - French 11 44 18 18 8 1 0 56 26 352

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 38 26 15 5 2 11 2 74 9 1226
2019 First official language - French 26 25 23 14 7 4 1 54 22 446
Top of Page

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 41 37 10 9 2 1 0 79 11 1227
2019 First official language - French 38 42 10 6 3 0 0 80 9 443
2018 First official language - English 38 39 13 7 2 0 0 78 9 1119
2018 First official language - French 38 42 12 5 1 0 0 81 7 382
2017 First official language - English 34 39 11 10 5 0 0 74 15 826
2017 First official language - French 30 44 15 7 4 0 0 74 11 315
2014 First official language - English 37 39 12 7 4 1 0 77 11 931
2014 First official language - French 35 44 10 7 3 1 0 79 11 356
2011 First official language - English 34 42 10 8 5 1 0 77 13 890
2011 First official language - French 35 46 10 5 3 1 0 82 8 351

Question 40. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 20 35 18 19 7 1 0 56 26 1220
2019 First official language - French 19 41 18 14 8 1 0 61 22 441

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 59 28 6 4 2 1 0 88 6 1222
2019 First official language - French 52 30 11 5 1 0 1 83 6 444
2018 First official language - English 52 34 8 3 2 1 0 87 6 1122
2018 First official language - French 52 29 11 3 2 1 2 84 5 382
2017 First official language - English 57 31 5 4 1 1 0 89 5 825
2017 First official language - French 51 33 8 4 2 1 0 86 6 315
2014 First official language - English 63 24 5 3 2 1 1 89 5 930
2014 First official language - French 50 35 7 4 0 2 1 88 5 357
2011 First official language - English 48 33 7 5 3 2 1 84 9 889
2011 First official language - French 41 39 10 5 3 1 1 82 8 351

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 55 29 10 4 2 0 0 85 6 1223
2019 First official language - French 53 29 12 4 2 0 0 82 5 445
2018 First official language - English 49 34 11 4 2 0 0 83 6 1119
2018 First official language - French 50 31 15 3 2 0 0 81 4 383

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 33 23 15 12 9 7 2 61 23 1223
2019 First official language - French 25 24 15 14 9 11 2 56 26 446
2018 First official language - English 26 26 17 13 9 8 1 57 24 1123
2018 First official language - French 27 26 15 14 9 7 1 58 25 383
2017 First official language - English 23 24 13 16 14 10 2 53 33 828
2017 First official language - French 18 25 16 15 14 8 2 49 33 315
2014 First official language - English 32 23 15 11 10 8 1 60 23 931
2014 First official language - French 20 24 19 15 10 10 3 50 29 356
2011 First official language - English 19 24 16 16 11 11 3 49 32 889
2011 First official language - French 15 27 22 14 6 11 4 50 24 353

Question 44. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 35 33 12 13 7 1 0 68 20 1221
2019 First official language - French 36 35 13 10 4 2 0 72 14 444
2018 First official language - English 30 36 14 12 7 1 0 67 19 1116
2018 First official language - French 34 33 15 11 6 1 0 68 17 382
2017 First official language - English 26 40 11 13 9 1 0 67 22 830
2017 First official language - French 28 38 13 13 6 2 0 68 19 313
2014 First official language - English 36 32 13 11 7 1 0 69 18 931
2014 First official language - French 29 45 12 11 2 1 0 74 13 356
2011 First official language - English 30 36 14 9 10 2 0 67 19 890
2011 First official language - French 31 43 16 8 3 0 0 74 10 353

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 35 29 12 10 10 1 2 67 21 1221
2019 First official language - French 34 33 13 10 9 1 1 68 19 445
2018 First official language - English 31 30 12 14 11 1 2 63 25 1119
2018 First official language - French 34 24 14 15 9 2 1 60 25 381
2017 First official language - English 24 32 12 15 14 2 2 58 30 828
2017 First official language - French 20 33 17 16 11 1 2 55 28 314
2014 First official language - English 32 27 12 14 12 1 2 61 27 930
2014 First official language - French 26 37 14 11 9 2 2 65 20 357
2011 First official language - English 24 32 11 15 15 2 2 59 30 888
2011 First official language - French 25 33 18 12 9 1 1 60 22 353

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 64 21 8 3 1 0 3 87 4 1224
2019 First official language - French 61 23 9 2 2 0 2 86 4 446

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 62 12 8 4 4 2 9 83 8 1224
2019 First official language - French 76 2 4 1 0 1 16 94 1 446

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 58 23 11 3 2 1 3 84 5 1219
2019 First official language - French 67 17 8 3 2 0 2 86 5 446

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 54 22 11 4 2 2 4 81 7 1215
2019 First official language - French 63 17 9 5 2 1 3 83 7 443

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 67 13 6 3 2 3 7 88 6 1222
2019 First official language - French 66 11 6 4 2 2 9 86 7 446

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 77 12 5 1 1 2 3 93 2 1221
2019 First official language - French 71 14 6 3 1 1 4 89 4 444

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 83 5 4 1 1 2 3 94 2 1220
2019 First official language - French 80 8 5 1 1 2 3 92 3 442

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 85 4 2 0 1 1 7 97 1 1218
2019 First official language - French 81 5 3 0 1 1 10 96 1 445

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 37 44 10 5 2 1 0 82 8 1225
2019 First official language - French 34 44 13 5 2 2 0 79 7 446
2018 First official language - English 35 42 15 5 3 1 0 78 8 1122
2018 First official language - French 37 34 17 6 2 3 0 73 9 381
2017 First official language - English 31 43 15 7 3 1 0 75 10 828
2017 First official language - French 28 42 15 9 3 3 0 72 12 315

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 54 33 8 3 2 1 0 87 5 1219
2019 First official language - French 56 30 8 4 2 0 0 87 6 443
2018 First official language - English 58 30 7 2 1 1 0 89 4 1120
2018 First official language - French 61 26 9 2 1 1 0 88 3 384
2017 First official language - English 51 36 6 4 2 1 0 88 6 828
2017 First official language - French 49 38 9 3 0 1 0 88 3 313
2014 First official language - English 59 29 7 3 1 1 0 88 5 932
2014 First official language - French 50 37 7 2 0 3 0 90 2 357
2011 First official language - English 39 38 11 6 4 1 0 78 10 889
2011 First official language - French 36 43 13 5 1 1 0 80 6 353

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 64 24 6 2 1 2 0 91 3 1217
2019 First official language - French 64 27 6 2 0 1 0 92 2 446
2018 First official language - English 60 25 8 2 1 3 1 88 4 1121
2018 First official language - French 64 24 9 1 1 2 0 89 2 382
2017 First official language - English 51 33 9 2 1 3 1 87 4 828
2017 First official language - French 50 39 7 1 1 2 1 91 2 315
2014 First official language - English 57 27 8 2 1 3 1 88 3 931
2014 First official language - French 51 34 7 1 1 4 1 90 2 357

Question 50. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 64 25 6 2 2 0 0 90 4 1219
2019 First official language - French 65 25 5 3 3 0 0 90 6 446
2018 First official language - English 64 26 7 2 1 0 0 90 3 1120
2018 First official language - French 67 23 7 2 1 0 0 90 3 380
2017 First official language - English 59 28 7 4 2 0 0 87 6 828
2017 First official language - French 53 36 7 4 1 0 0 88 4 315
2014 First official language - English 62 27 6 4 1 0 0 89 5 932
2014 First official language - French 56 36 4 3 1 0 0 91 4 356
2011 First official language - English 50 34 8 5 2 0 0 84 7 887
2011 First official language - French 46 40 10 3 1 0 0 86 3 353

Question 51. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 63 23 7 4 3 0 0 86 7 1220
2019 First official language - French 66 20 7 4 3 0 0 87 7 443
2018 First official language - English 62 25 9 3 1 0 0 87 4 1124
2018 First official language - French 66 20 11 1 2 0 0 86 3 384
2017 First official language - English 59 25 9 5 2 0 0 84 7 828
2017 First official language - French 52 32 10 3 3 0 0 84 6 315
2014 First official language - English 58 27 8 5 2 0 0 85 7 930
2014 First official language - French 53 29 11 3 3 1 0 83 6 357
2011 First official language - English 48 32 12 5 3 0 0 80 8 891
2011 First official language - French 45 37 11 4 2 1 0 83 6 351

Question 52. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 59 27 7 5 2 0 0 86 7 1221
2019 First official language - French 62 25 6 5 3 0 0 87 8 444
2018 First official language - English 57 29 8 5 2 0 0 86 6 1123
2018 First official language - French 62 25 9 3 1 0 0 87 4 383
2017 First official language - English 54 28 9 6 2 0 0 83 8 828
2017 First official language - French 49 35 10 4 2 0 0 84 6 315
2014 First official language - English 53 30 8 6 3 0 0 84 8 930
2014 First official language - French 51 33 10 3 2 1 0 84 6 356
2011 First official language - English 46 34 9 7 4 0 0 80 10 890
2011 First official language - French 43 39 12 4 2 0 0 82 6 351

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 59 21 10 6 3 1 0 81 9 1224
2019 First official language - French 59 20 9 5 5 2 0 80 10 445
2018 First official language - English 57 22 11 6 3 1 0 80 9 1126
2018 First official language - French 59 20 11 5 3 2 0 80 9 385
2017 First official language - English 55 22 11 5 4 2 0 79 10 828
2017 First official language - French 50 23 12 8 5 3 0 75 13 314
2014 First official language - English 55 22 9 6 5 3 0 80 11 930
2014 First official language - French 49 25 12 5 6 3 0 76 11 357
2011 First official language - English 50 21 13 9 5 3 0 73 14 889
2011 First official language - French 46 25 14 8 5 2 1 73 13 353
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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2019 First official language - English 26 40 34 1227
2019 First official language - French 24 50 27 446
2018 First official language - English 26 43 30 1126
2018 First official language - French 25 48 28 387
2017 First official language - English 25 44 31 829
2017 First official language - French 22 49 29 315
2014 First official language - English 24 46 30 930
2014 First official language - French 25 48 27 357
2011 First official language - English 25 47 28 889
2011 First official language - French 27 49 25 351

Question 55. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2019 First official language - English 12 59 8 5 11 5 316
2019 First official language - French 9 67 13 4 0 7 109
2018 First official language - English 15 53 15 6 7 4 300
2018 First official language - French 16 61 10 6 1 6 95
2017 First official language - English 18 56 13 6 3 4 205
2017 First official language - French 17 58 13 4 1 6 69
2014 First official language - English 14 52 17 8 9999 8 223
2014 First official language - French 18 54 19 5 9999 5 87
2011 First official language - English 14 52 17 7 9999 9 224
2011 First official language - French 12 63 19 2 9999 3 94
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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 42 42 8 3 2 0 2 86 5 1225
2019 First official language - French 39 46 7 5 1 0 2 87 6 444

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 69 18 5 1 1 4 2 92 2 1227
2019 First official language - French 68 21 3 1 1 4 2 95 2 443
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 9 91 1225
2019 First official language - French 7 93 444
2018 First official language - English 9 91 1120
2018 First official language - French 7 93 386

Question 59a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 49 51 110
2019 First official language - French 45 55 33
2018 First official language - English 54 46 97
2018 First official language - French 55 45 24

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 57 43 110
2019 First official language - French 63 37 33
2018 First official language - English 49 51 97
2018 First official language - French 60 40 24

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 0 100 110
2019 First official language - French 0 100 33
2018 First official language - English 0 100 97
2018 First official language - French 0 100 24

Question 59f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 0 100 110
2019 First official language - French 0 100 33

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 34 66 110
2019 First official language - French 32 68 33
2018 First official language - English 39 61 97
2018 First official language - French 34 66 25

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 31 69 110
2019 First official language - French 44 56 33
2018 First official language - English 26 74 97
2018 First official language - French 36 64 25

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 47 53 110
2019 First official language - French 51 49 33
2018 First official language - English 44 56 97
2018 First official language - French 46 54 25

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 49 51 110
2019 First official language - French 26 74 33
2018 First official language - English 35 65 97
2018 First official language - French 36 64 25

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 36 64 110
2019 First official language - French 25 75 33
2018 First official language - English 35 65 97
2018 First official language - French 40 60 25

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 48 52 110
2019 First official language - French 49 51 33
2018 First official language - English 47 53 97
2018 First official language - French 53 47 25

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 34 66 110
2019 First official language - French 37 63 33
2018 First official language - English 30 70 97
2018 First official language - French 36 64 25

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 0 100 110
2019 First official language - French 0 100 33

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 48 52 110
2019 First official language - French 48 52 33
2018 First official language - English 40 60 97
2018 First official language - French 46 54 25

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 24 76 110
2019 First official language - French 14 86 33

Question 60m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 9 91 110
2019 First official language - French 16 84 33

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 58 42 110
2019 First official language - French 75 25 33
2018 First official language - English 55 45 97
2018 First official language - French 55 45 25

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 25 75 110
2019 First official language - French 43 57 33
2018 First official language - English 25 75 97
2018 First official language - French 43 57 25

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 11 89 110
2019 First official language - French 26 74 33
2018 First official language - English 16 84 97
2018 First official language - French 21 79 25

Question 61h. What action(s) did you take to address the harassment you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 7 93 110
2019 First official language - French 17 83 33

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 11 89 1223
2019 First official language - French 9 91 446

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 24 16 15 8 5 25 8 59 19 1226
2019 First official language - French 23 15 15 6 3 31 8 60 15 446
2018 First official language - English 21 19 18 6 5 25 6 58 16 1124
2018 First official language - French 20 16 18 7 5 27 7 55 18 384
2017 First official language - English 18 17 16 7 7 30 5 54 21 829
2017 First official language - French 15 18 17 7 6 29 8 53 20 315
2014 First official language - English 25 19 16 5 5 24 6 63 14 929
2014 First official language - French 18 24 14 6 4 30 5 63 15 357

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 45 27 13 5 3 6 1 78 9 1223
2019 First official language - French 46 28 15 3 2 6 1 79 5 444
2018 First official language - English 40 29 15 6 3 6 1 75 9 1124
2018 First official language - French 39 30 16 5 2 7 1 75 8 383
2017 First official language - English 35 34 13 6 4 6 1 74 11 826
2017 First official language - French 31 38 17 5 3 6 1 75 8 313
2014 First official language - English 43 30 13 5 3 6 1 78 8 929
2014 First official language - French 36 34 16 4 2 8 1 76 6 358
2011 First official language - English 35 35 15 6 3 6 0 75 9 890
2011 First official language - French 30 42 16 5 1 5 1 76 7 353
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 4 96 1225
2019 First official language - French 4 96 445
2018 First official language - English 5 95 1124
2018 First official language - French 4 96 386

Question 67a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 35 65 56
2019 First official language - French 58 42 18
2018 First official language - English 34 66 59
2018 First official language - French 36 64 14

Question 67c. From whom did you experience discrimination on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 0 100 56
2019 First official language - French 0 100 18

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 0 100 56
2019 First official language - French 0 100 18
2018 First official language - English 0 100 59
2018 First official language - French 0 100 14

Question 68b. Please indicate the type of discrimination you experienced. National or ethnic origin

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 9 91 56
2019 First official language - French 29 71 18

Question 68d. Please indicate the type of discrimination you experienced. Religion

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 0 100 56
2019 First official language - French 0 100 18

Question 68e. Please indicate the type of discrimination you experienced. Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 28 72 56
2019 First official language - French 36 64 18
2018 First official language - English 24 76 58
2018 First official language - French 33 67 14

Question 68f. Please indicate the type of discrimination you experienced. Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 40 60 56
2019 First official language - French 44 56 18
2018 First official language - English 42 58 58
2018 First official language - French 64 36 14

Question 68i. Please indicate the type of discrimination you experienced. Marital status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 8 92 56
2019 First official language - French 0 100 18

Question 68j. Please indicate the type of discrimination you experienced. Family status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 14 86 56
2019 First official language - French 0 100 18
2018 First official language - English 13 87 58
2018 First official language - French 0 100 14

Question 68m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 0 100 56
2019 First official language - French 0 100 18
2018 First official language - English 0 100 58
2018 First official language - French 0 100 14

Question 68n. Please indicate the type of discrimination you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 11 89 56
2019 First official language - French 35 65 18

Question 69a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 32 68 56
2019 First official language - French 42 58 18
2018 First official language - English 49 51 59
2018 First official language - French 44 56 14

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 51 49 56
2019 First official language - French 46 54 18

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 5 95 1225
2019 First official language - French 5 95 446

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 26 14 18 3 2 29 8 63 9 1224
2019 First official language - French 25 12 15 4 2 35 7 65 10 445
2018 First official language - English 23 16 19 3 3 30 5 61 9 1117
2018 First official language - French 22 15 19 3 2 33 6 61 8 386
2017 First official language - English 20 16 16 2 3 37 6 63 9 826
2017 First official language - French 17 20 16 3 2 33 9 64 8 315
2014 First official language - English 27 14 17 3 1 31 7 67 7 931
2014 First official language - French 19 21 11 3 2 35 9 72 8 358

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 49 26 11 4 2 7 1 82 6 1225
2019 First official language - French 49 23 14 3 1 9 0 80 4 443
2018 First official language - English 43 29 15 3 2 8 1 78 6 1122
2018 First official language - French 42 29 13 3 2 9 1 80 6 386
2017 First official language - English 42 32 12 2 2 8 1 82 5 830
2017 First official language - French 36 35 14 3 2 9 1 79 5 315
2014 First official language - English 45 28 13 2 1 10 1 82 4 930
2014 First official language - French 32 36 10 4 1 16 2 83 5 357
2011 First official language - English 43 33 11 2 1 9 0 84 4 891
2011 First official language - French 34 41 17 2 0 6 0 80 2 353
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Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 29 29 19 10 12 0 1 59 22 1223
2019 First official language - French 32 27 19 10 11 0 1 59 22 446
2018 First official language - English 37 30 18 8 6 0 1 68 14 1123
2018 First official language - French 39 30 14 8 7 0 1 70 15 384
2017 First official language - English 44 32 13 4 6 0 1 77 10 829
2017 First official language - French 52 22 12 7 5 0 1 75 13 314

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 29 34 20 11 6 0 0 63 16 1220
2019 First official language - French 24 32 22 15 6 0 0 56 22 446
2018 First official language - English 24 33 26 11 6 0 0 57 17 1124
2018 First official language - French 23 30 28 12 6 0 1 54 19 384
2017 First official language - English 23 37 23 10 6 0 1 61 16 829
2017 First official language - French 19 35 27 14 5 0 1 54 19 315

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 45 31 15 5 3 0 1 77 8 1215
2019 First official language - French 37 27 23 8 3 0 1 65 11 441
2018 First official language - English 40 31 18 7 3 0 1 72 10 1116
2018 First official language - French 31 34 20 9 4 0 2 66 14 384
2017 First official language - English 39 35 15 7 2 0 2 76 9 828
2017 First official language - French 29 35 19 11 5 0 2 65 16 315

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 23 27 23 16 11 0 0 50 27 1219
2019 First official language - French 19 24 25 17 13 0 1 44 31 442
2018 First official language - English 21 27 27 15 9 0 0 49 25 1117
2018 First official language - French 21 29 26 15 7 0 1 51 23 382
2017 First official language - English 20 31 23 16 9 0 1 52 25 830
2017 First official language - French 18 30 29 13 8 0 1 49 22 314

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 62 23 8 3 2 0 3 88 4 1219
2019 First official language - French 59 20 9 6 1 0 4 84 7 443
2018 First official language - English 60 23 9 4 2 0 2 86 5 1121
2018 First official language - French 56 24 11 3 1 0 4 84 5 384
2017 First official language - English 56 26 10 2 1 0 5 86 3 830
2017 First official language - French 52 26 9 3 2 0 7 85 5 314

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 46 30 13 7 3 0 0 77 10 1222
2019 First official language - French 44 27 16 7 5 0 0 72 12 442
2018 First official language - English 43 31 16 6 4 0 0 74 10 1118
2018 First official language - French 43 28 18 8 3 0 1 71 11 385
2017 First official language - English 36 37 15 7 4 0 0 73 11 828
2017 First official language - French 36 31 19 9 5 0 0 67 14 314

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 37 35 17 6 3 0 0 73 10 1222
2019 First official language - French 38 33 18 6 5 0 0 71 11 445
2018 First official language - English 33 36 20 8 3 1 0 69 11 1124
2018 First official language - French 34 36 20 7 3 1 1 70 10 384
2017 First official language - English 31 38 17 9 4 0 1 70 13 828
2017 First official language - French 33 33 20 9 3 1 1 67 12 315

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 26 37 23 8 5 0 0 63 14 1222
2019 First official language - French 29 35 19 13 3 0 1 64 16 445
2018 First official language - English 25 37 22 12 5 0 0 62 16 1124
2018 First official language - French 28 35 22 9 5 0 0 64 14 381
2017 First official language - English 22 38 22 11 6 0 1 61 16 828
2017 First official language - French 24 33 27 10 5 0 0 57 15 315

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 31 32 21 10 5 0 0 63 16 1223
2019 First official language - French 34 31 18 11 5 0 0 66 16 444
2018 First official language - English 28 34 22 11 5 1 0 62 16 1122
2018 First official language - French 33 32 22 11 3 0 0 65 14 382
2017 First official language - English 27 33 21 13 6 0 1 60 19 829
2017 First official language - French 26 36 20 12 5 0 0 63 17 315

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 50 26 11 9 4 0 0 77 13 1219
2019 First official language - French 50 25 14 4 6 0 1 76 10 446

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 38 34 17 8 2 0 0 73 10 1215
2019 First official language - French 40 31 17 9 2 0 1 72 11 443
2018 First official language - English 31 34 22 9 3 0 0 66 12 1118
2018 First official language - French 32 36 19 9 2 0 0 69 12 379
2017 First official language - English 29 38 20 9 3 0 1 67 13 826
2017 First official language - French 28 41 19 7 4 1 0 69 11 314

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 57 21 11 6 4 0 0 79 11 1215
2019 First official language - French 60 19 11 5 3 0 2 81 8 443
2018 First official language - English 55 20 12 7 5 0 1 76 12 1116
2018 First official language - French 56 20 10 7 4 0 3 78 12 381
2017 First official language - English 48 22 15 7 6 0 0 71 13 830
2017 First official language - French 48 22 13 10 5 0 2 72 15 315

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 81 8 3 1 2 0 5 94 3 1217
2019 First official language - French 78 9 4 1 1 0 7 94 2 442
2018 First official language - English 79 10 4 2 2 0 3 92 4 1120
2018 First official language - French 72 12 7 3 1 0 5 88 4 382

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 79 10 6 2 2 0 2 91 4 1221
2019 First official language - French 80 8 5 2 1 0 3 92 3 446
2018 First official language - English 78 12 4 2 2 0 2 92 4 1118
2018 First official language - French 79 11 5 2 1 0 2 92 3 383
2017 First official language - English 79 11 3 2 2 0 2 92 4 828
2017 First official language - French 76 10 5 3 3 0 3 89 6 314

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 68 24 5 2 1 0 0 92 3 1223
2019 First official language - French 61 25 9 3 0 0 2 88 3 445
2018 First official language - English 63 26 7 2 1 0 0 90 3 1123
2018 First official language - French 60 25 10 2 2 0 1 86 4 386
2017 First official language - English 59 28 7 2 2 0 1 89 4 827
2017 First official language - French 59 25 11 2 1 0 1 85 4 314

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 67 18 8 4 2 0 1 85 7 1218
2019 First official language - French 65 15 10 6 2 0 2 81 9 443
2018 First official language - English 62 22 8 4 3 0 0 84 8 1124
2018 First official language - French 63 18 9 5 3 0 1 82 8 386
2017 First official language - English 64 22 7 3 2 0 1 87 6 826
2017 First official language - French 62 20 6 6 5 0 2 83 11 313

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 66 11 4 1 0 0 19 94 1 1208
2019 First official language - French 62 11 4 1 0 0 21 93 2 440
2018 First official language - English 59 12 4 1 0 0 23 93 2 1116
2018 First official language - French 58 10 5 1 0 0 26 91 1 378
2017 First official language - English 57 13 3 1 1 0 25 93 2 828
2017 First official language - French 61 11 3 1 1 0 23 94 2 314

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 78 12 4 1 0 0 5 94 2 1218
2019 First official language - French 79 12 3 1 0 0 5 95 2 442
2018 First official language - English 76 14 4 1 1 0 5 95 1 1122
2018 First official language - French 79 13 3 0 0 0 5 97 0 383
2017 First official language - English 74 14 3 1 0 0 7 95 2 821
2017 First official language - French 78 9 4 1 0 0 8 94 1 314

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 86 7 3 2 1 0 1 94 3 1220
2019 First official language - French 88 6 3 1 1 0 2 95 2 443
2018 First official language - English 86 7 2 2 1 0 2 95 3 1126
2018 First official language - French 84 8 3 1 1 0 3 95 1 386
2017 First official language - English 83 10 2 1 1 0 2 96 2 830
2017 First official language - French 81 12 2 1 2 0 2 95 3 313

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 64 25 7 2 1 0 1 90 3 1223
2019 First official language - French 62 25 8 2 1 0 1 88 4 444
2018 First official language - English 62 25 8 3 1 0 1 88 4 1123
2018 First official language - French 57 26 12 3 1 0 2 84 3 386
2017 First official language - English 59 28 8 2 1 0 2 89 2 829
2017 First official language - French 53 25 16 3 1 0 2 80 4 314

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 22 40 29 7 1 0 0 62 9 1226
2019 First official language - French 23 33 33 10 1 0 0 55 12 446
2018 First official language - English 22 39 30 7 2 0 0 61 9 1124
2018 First official language - French 24 36 27 11 2 0 0 60 14 385
2017 First official language - English 15 41 34 7 3 0 0 56 10 830
2017 First official language - French 15 33 39 10 3 0 0 48 13 315

Question 76. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 6 15 35 28 16 0 0 44 21 1223
2019 First official language - French 4 17 37 25 17 0 0 42 21 444
2018 First official language - English 5 14 38 28 14 0 0 43 19 1117
2018 First official language - French 4 15 34 28 19 0 0 47 19 386
2017 First official language - English 5 15 39 28 13 0 0 41 19 830
2017 First official language - French 4 14 37 27 18 0 0 45 18 315

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 41 38 12 5 2 2 0 81 7 1223
2019 First official language - French 45 35 12 4 2 3 0 82 6 445
2018 First official language - English 41 40 11 4 1 2 0 83 5 1121
2018 First official language - French 43 35 11 4 1 5 0 83 5 386
2017 First official language - English 37 41 14 5 2 2 0 79 7 830
2017 First official language - French 35 38 16 7 1 4 0 75 9 314

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 39 37 12 8 3 1 0 77 11 1222
2019 First official language - French 39 36 13 7 3 1 0 76 10 445
2018 First official language - English 37 39 13 7 3 1 0 77 10 1125
2018 First official language - French 37 32 16 8 3 3 0 72 12 386
2017 First official language - English 30 41 13 8 5 2 0 73 14 828
2017 First official language - French 25 46 16 8 4 1 0 72 13 315
Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 10 90 1224
2019 First official language - French 10 90 445
2017 First official language - English 15 85 829
2017 First official language - French 14 86 315
2014 First official language - English 12 88 929
2014 First official language - French 9 91 357

Question 80. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 82 18 133
2019 First official language - French 90 10 47
2017 First official language - English 78 22 121
2017 First official language - French 62 38 44
2014 First official language - English 78 22 115
2014 First official language - French 80 20 32

Question 81. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 43 39 5 11 2 0 1 83 13 107
2019 First official language - French 56 34 3 7 0 0 0 91 7 42
2017 First official language - English 55 29 3 7 4 0 1 85 12 94
2017 First official language - French 52 41 4 0 4 0 0 93 4 27
2014 First official language - English 54 30 7 8 1 0 0 84 9 90
2014 First official language - French 57 38 0 5 0 0 0 95 5 26
Top of Page

Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 22 34 22 10 9 2 1 23 77 1224
2019 First official language - French 24 35 23 11 5 2 0 24 76 446
2018 First official language - English 33 32 20 7 5 2 1 34 66 1122
2018 First official language - French 38 29 17 8 5 2 1 39 61 386
2017 First official language - English 43 31 14 5 3 4 1 45 55 830
2017 First official language - French 46 29 12 6 3 3 1 48 52 315

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 63 37 945
2019 First official language - French 61 39 332

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 29 71 942
2019 First official language - French 35 65 327
2018 First official language - English 21 79 702
2018 First official language - French 27 73 225

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 15 25 16 18 21 1 5 42 41 936
2019 First official language - French 20 26 19 17 12 1 5 48 31 328
2018 First official language - English 22 23 20 17 11 2 6 49 30 703
2018 First official language - French 27 24 17 13 10 2 9 56 25 225
2017 First official language - English 26 25 17 10 8 2 12 59 21 433
2017 First official language - French 33 18 12 8 9 4 15 64 21 157

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 8 13 15 10 18 4 32 32 44 941
2019 First official language - French 9 17 18 10 15 6 25 38 37 329
2018 First official language - English 11 13 14 11 11 5 35 40 37 707
2018 First official language - French 12 16 15 12 12 6 29 42 36 226
2017 First official language - English 8 10 11 6 12 6 48 38 39 433
2017 First official language - French 11 11 11 10 15 3 39 38 42 157

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 52 17 9 5 7 1 8 76 14 1221
2019 First official language - French 51 16 10 7 7 1 7 73 16 443
2018 First official language - English 60 14 8 5 4 1 8 82 10 1123
2018 First official language - French 56 13 7 7 5 1 12 79 14 385
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