2019 Public Service Employee Survey Results for Communications Security Establishment Canada by Question 94. Please indicate your occupational group and level. Occupational group and level - EX

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Collective Agreements and Terms and Conditions of Employment
Harassment
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	36	46	6	11	1	81	13	70
2019	EX-02	33	48	2	17	0	80	17	46
2019	EX-03	39	39	17	0	6	78	6	18
2017	EX	46	43	5	7	0	89	7	43
2017	EX-02	52	37	7	4	0	89	4	27
2014	EX	43	46	2	7	2	89	9	54
2014	EX-02	39	48	3	10	0	87	10	31
2014	EX-03	50	36	0	7	7	86	14	14
2011	EX	43	41	4	9	4	84	13	56
2011	EX-01	31	62	0	8	0	92	8	13
2011	EX-02	50	27	4	12	8	77	19	26
2011	EX-03	27	55	9	9	0	82	9	11

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	77	10	1	4	7	87	11	70
2019	EX-02	76	11	2	2	9	87	11	46
2019	EX-03	72	11	0	11	6	83	17	18
2017	EX	68	14	11	5	2	82	7	43
2017	EX-02	67	15	11	4	4	81	7	27
2014	EX	69	19	7	4	2	87	6	54
2014	EX-02	71	13	10	3	3	84	6	31
2014	EX-03	64	29	7	0	0	93	0	14
2011	EX	77	14	2	7	0	91	7	56
2011	EX-01	85	0	0	15	0	85	15	13
2011	EX-02	81	15	0	4	0	96	4	26
2011	EX-03	55	27	9	9	0	82	9	11

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	43	41	7	6	3	84	9	70
2019	EX-02	41	43	7	7	2	85	9	46
2019	EX-03	44	33	11	6	6	78	11	18
2017	EX	37	23	7	19	15	59	34	43
2017	EX-02	37	26	7	15	15	63	30	27
2014	EX	44	28	6	19	4	72	22	54
2014	EX-02	45	26	3	23	3	71	26	31
2014	EX-03	43	43	0	7	7	86	14	14
2011	EX	41	29	7	9	14	70	23	56
2011	EX-01	54	31	8	0	8	85	8	13
2011	EX-02	31	23	8	15	23	54	38	26
2011	EX-03	55	27	0	9	9	82	18	11

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	52	35	4	6	1	1	88	7	69
2019	EX-02	44	42	4	9	0	0	87	9	45
2019	EX-03	56	28	6	0	6	6	88	6	18
2018	EX-02	46	31	8	10	3	3	79	13	39
2018	EX-03	46	38	15	0	0	0	85	0	13
2017	EX	50	31	7	12	0	0	81	12	43
2017	EX-02	52	33	4	11	0	0	85	11	27
2014	EX	44	39	2	11	4	0	83	15	54
2014	EX-02	42	42	0	13	3	0	84	16	31
2014	EX-03	36	50	7	7	0	0	86	7	14
2011	EX	52	30	11	5	2	0	82	7	56
2011	EX-01	62	15	8	8	8	0	77	15	13
2011	EX-02	50	38	8	4	0	0	88	4	26
2011	EX-03	45	36	9	9	0	0	82	9	11

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	75	17	4	1	1	93	3	69
2019	EX-02	76	18	4	2	0	93	2	45
2019	EX-03	67	22	6	0	6	89	6	18
2017	EX	85	13	2	0	0	98	0	43
2017	EX-02	89	7	4	0	0	96	0	27
2014	EX	70	26	2	2	0	96	2	54
2014	EX-02	71	26	0	3	0	97	3	31
2014	EX-03	71	29	0	0	0	100	0	14

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	54	34	3	4	4	0	89	9	70
2019	EX-02	48	41	2	4	4	0	89	9	46
2019	EX-03	56	28	6	6	6	0	83	11	18
2018	EX-02	38	33	8	10	8	3	74	18	39
2018	EX-03	77	8	8	8	0	0	85	8	13
2017	EX	40	41	7	7	5	0	81	12	43
2017	EX-02	41	44	4	7	4	0	85	11	27
2014	EX	43	30	13	9	6	0	72	15	54
2014	EX-02	42	29	13	10	6	0	71	16	31
2014	EX-03	50	29	7	7	7	0	79	14	14
2011	EX	36	34	14	11	5	0	70	16	56
2011	EX-01	46	15	8	15	15	0	62	31	13
2011	EX-02	27	38	19	15	0	0	65	15	26
2011	EX-03	45	27	18	0	9	0	73	9	11

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	77	13	6	1	3	90	4	70
2019	EX-02	76	13	7	2	2	89	4	46
2019	EX-03	78	11	6	0	6	89	6	18
2018	EX-02	68	21	8	3	0	89	3	38
2018	EX-03	75	17	8	0	0	92	0	12
2017	EX	65	26	7	2	0	91	2	43
2017	EX-02	70	19	11	0	0	89	0	27
2014	EX	61	28	4	6	2	89	7	54
2014	EX-02	58	32	6	0	3	90	3	31
2014	EX-03	79	14	0	7	0	93	7	14
2011	EX	68	23	2	5	2	91	7	56
2011	EX-01	54	46	0	0	0	100	0	13
2011	EX-02	69	23	0	4	4	92	8	26
2011	EX-03	64	9	9	18	0	73	18	11

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	51	32	9	6	3	83	9	69
2019	EX-02	44	33	11	9	2	78	11	45
2019	EX-03	56	33	6	0	6	89	6	18
2018	EX-02	41	28	10	13	8	69	21	39
2018	EX-03	58	25	17	0	0	83	0	12
2017	EX	48	29	9	11	2	77	14	43
2017	EX-02	56	19	15	11	0	74	11	27
2014	EX	43	24	11	20	2	67	22	54
2014	EX-02	35	29	10	26	0	65	26	31
2014	EX-03	57	7	21	14	0	64	14	14
2011	EX	29	50	9	5	7	79	13	56
2011	EX-01	54	38	0	0	8	92	8	13
2011	EX-02	15	65	8	8	4	81	12	26
2011	EX-03	27	18	27	9	18	45	27	11

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	46	43	3	4	4	88	9	68
2019	EX-02	38	49	2	7	4	87	11	45
2019	EX-03	59	29	6	0	6	88	6	17
2018	EX-02	31	46	15	8	0	77	8	39
2018	EX-03	46	38	15	0	0	85	0	13
2017	EX	48	32	8	12	0	80	12	43
2017	EX-02	48	33	7	11	0	81	11	27

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	82	12	1	1	3	0	94	4	67
2019	EX-02	79	14	2	2	2	0	93	5	43
2019	EX-03	83	11	0	0	6	0	94	6	18
2018	EX-02	79	13	3	3	0	3	95	3	39
2018	EX-03	85	15	0	0	0	0	100	0	13
2017	EX	77	21	2	0	0	0	98	0	43
2017	EX-02	74	22	4	0	0	0	96	0	27
2014	EX	81	19	0	0	0	0	100	0	54
2014	EX-02	84	16	0	0	0	0	100	0	31
2014	EX-03	93	7	0	0	0	0	100	0	14
2011	EX	75	21	2	2	0	0	96	2	56
2011	EX-01	46	46	0	8	0	0	92	8	13
2011	EX-02	96	4	0	0	0	0	100	0	26
2011	EX-03	55	36	9	0	0	0	91	0	11

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	62	28	6	1	3	0	90	4	69
2019	EX-02	58	31	7	2	2	0	89	4	45
2019	EX-03	67	28	0	0	6	0	94	6	18
2018	EX-02	46	36	10	5	0	3	84	5	39
2018	EX-03	62	23	8	8	0	0	85	8	13
2017	EX	57	25	16	2	0	0	82	2	43
2017	EX-02	59	22	15	4	0	0	81	4	27

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	81	15	1	1	1	96	3	67
2019	EX-02	77	21	0	2	0	98	2	43
2019	EX-03	89	0	6	0	6	89	6	18
2018	EX-02	76	21	3	0	0	97	0	38
2018	EX-03	85	8	8	0	0	92	0	13
2017	EX	85	7	8	0	0	92	0	42
2017	EX-02	89	7	4	0	0	96	0	27
2014	EX	83	17	0	0	0	100	0	54
2014	EX-02	77	23	0	0	0	100	0	31
2014	EX-03	100	0	0	0	0	100	0	14
2011	EX	86	11	4	0	0	96	0	56
2011	EX-01	85	15	0	0	0	100	0	13
2011	EX-02	88	12	0	0	0	100	0	26
2011	EX-03	73	9	18	0	0	82	0	11

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	71	23	1	1	3	94	4	69
2019	EX-02	67	27	2	2	2	93	4	45
2019	EX-03	78	17	0	0	6	94	6	18
2018	EX-02	46	44	8	3	0	90	3	39
2018	EX-03	69	31	0	0	0	100	0	13
2017	EX	59	29	10	2	0	87	2	42
2017	EX-02	59	30	11	0	0	89	0	27
2014	EX	54	39	4	2	2	93	4	54
2014	EX-02	52	39	6	0	3	90	3	31
2014	EX-03	64	36	0	0	0	100	0	14
2011	EX	69	18	7	4	2	87	5	55
2011	EX-01	77	15	0	8	0	92	8	13
2011	EX-02	64	20	8	4	4	84	8	25
2011	EX-03	64	18	18	0	0	82	0	11

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	70	25	3	0	3	94	3	69
2019	EX-02	60	33	4	0	2	93	2	45
2019	EX-03	89	6	0	0	6	94	6	18
2018	EX-02	62	28	5	3	3	90	5	39
2018	EX-03	69	31	0	0	0	100	0	13
2017	EX	64	34	0	2	0	98	2	42
2017	EX-02	63	33	0	4	0	96	4	27
2014	EX	61	26	7	4	2	87	6	54
2014	EX-02	55	32	10	0	3	87	3	31
2014	EX-03	79	14	7	0	0	93	0	14

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	55	35	4	3	3	90	6	69
2019	EX-02	54	35	4	4	2	89	7	46
2019	EX-03	50	39	6	0	6	89	6	18
2018	EX-02	41	38	10	10	0	79	10	39
2018	EX-03	54	31	8	8	0	85	8	13
2017	EX	64	21	7	8	0	85	8	42
2017	EX-02	63	22	7	7	0	85	7	27
2014	EX	52	30	9	7	2	81	9	54
2014	EX-02	48	29	13	6	3	77	10	31
2014	EX-03	64	29	0	7	0	93	7	14
2011	EX	45	38	9	7	2	82	9	56
2011	EX-01	38	38	8	15	0	77	15	13
2011	EX-02	50	35	8	4	4	85	8	26
2011	EX-03	55	27	18	0	0	82	0	11

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	71	17	7	1	3	89	4	70
2019	EX-02	70	22	4	2	2	91	4	46
2019	EX-03	72	11	11	0	6	83	6	18
2018	EX-02	64	28	5	3	0	92	3	39
2018	EX-03	69	23	8	0	0	92	0	13
2017	EX	61	22	12	3	2	83	6	42
2017	EX-02	63	19	19	0	0	81	0	27
2014	EX	59	30	0	4	7	89	11	54
2014	EX-02	55	35	0	3	6	90	10	31
2014	EX-03	79	14	0	7	0	93	7	14
2011	EX	64	27	4	4	2	91	5	56
2011	EX-01	54	46	0	0	0	100	0	13
2011	EX-02	73	19	0	4	4	92	8	26
2011	EX-03	45	27	18	9	0	73	9	11

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	13	30	24	17	16	0	0	43	33	70
2019	EX-02	11	33	22	20	15	0	0	43	35	46
2019	EX-03	6	33	33	11	17	0	0	39	28	18
2018	EX-02	5	28	28	28	8	3	0	34	37	39
2018	EX-03	23	8	31	31	8	0	0	31	38	13
2017	EX	5	37	25	18	10	0	5	44	30	43
2017	EX-02	7	41	26	19	4	0	4	50	23	27
2014	EX	13	20	22	28	17	0	0	33	44	54
2014	EX-02	16	23	16	26	19	0	0	39	45	31
2014	EX-03	14	21	29	21	14	0	0	36	36	14
2011	EX	7	27	21	20	25	0	0	34	45	56
2011	EX-01	15	15	23	15	31	0	0	31	46	13
2011	EX-02	8	38	15	15	23	0	0	46	38	26
2011	EX-03	0	18	18	36	27	0	0	18	64	11

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	6	19	46	24	6	0	30	24	70
2019	EX-02	9	22	48	20	2	0	22	30	46
2019	EX-03	0	6	44	39	11	0	50	6	18
2018	EX-02	0	36	38	15	8	3	24	37	39
2018	EX-03	0	15	38	31	15	0	46	15	13
2017	EX	8	40	27	18	7	0	25	47	43
2017	EX-02	4	44	30	11	11	0	22	48	27
2014	EX	9	22	48	11	9	0	20	31	54
2014	EX-02	10	26	52	6	6	0	13	35	31
2014	EX-03	7	21	21	29	21	0	50	29	14
2011	EX	15	20	44	18	4	0	22	35	55
2011	EX-01	15	31	46	8	0	0	8	46	13
2011	EX-02	12	19	38	27	4	0	31	31	26
2011	EX-03	30	20	30	10	10	0	20	50	10

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	4	10	27	36	23	0	0	59	14	70
2019	EX-02	7	15	33	35	11	0	0	46	22	46
2019	EX-03	0	0	17	44	39	0	0	83	0	18
2018	EX-02	0	23	46	15	10	3	3	27	24	39
2018	EX-03	0	8	38	31	23	0	0	54	8	13
2017	EX	5	21	21	26	27	0	0	53	26	43
2017	EX-02	4	26	22	19	30	0	0	48	30	27
2014	EX	2	7	33	37	20	0	0	57	9	54
2014	EX-02	0	10	42	29	19	0	0	48	10	31
2014	EX-03	7	0	21	43	29	0	0	71	7	14
2011	EX	11	5	45	20	20	0	0	39	16	56
2011	EX-01	8	8	38	23	23	0	0	46	15	13
2011	EX-02	8	8	46	23	15	0	0	38	15	26
2011	EX-03	27	0	36	9	27	0	0	36	27	11

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	9	16	34	30	11	0	0	41	24	70
2019	EX-02	11	22	35	26	7	0	0	33	33	46
2019	EX-03	6	6	33	39	17	0	0	56	11	18
2018	EX-02	8	36	23	21	10	3	0	32	45	39
2018	EX-03	0	23	38	31	8	0	0	38	23	13
2017	EX	15	33	7	29	14	0	2	44	49	42
2017	EX-02	19	33	4	26	15	0	4	42	54	27
2014	EX	15	19	43	15	9	0	0	24	33	54
2014	EX-02	16	26	35	10	13	0	0	23	42	31
2014	EX-03	14	14	43	21	7	0	0	29	29	14
2011	EX	18	34	30	7	11	0	0	18	52	56
2011	EX-01	15	38	31	8	8	0	0	15	54	13
2011	EX-02	19	23	38	8	12	0	0	19	42	26
2011	EX-03	27	36	9	9	18	0	0	27	64	11

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	3	20	42	22	13	0	35	23	69
2019	EX-02	4	27	47	13	9	0	22	31	45
2019	EX-03	0	11	39	39	11	0	50	11	18
2018	EX-02	5	23	59	8	3	3	11	29	39
2018	EX-03	0	15	46	23	15	0	38	15	13
2017	EX	8	21	32	27	9	2	37	30	43
2017	EX-02	7	19	33	26	11	4	38	27	27
2014	EX	7	22	43	24	4	0	28	30	54
2014	EX-02	6	26	39	26	3	0	29	32	31
2014	EX-03	7	21	36	29	7	0	36	29	14
2011	EX	13	30	32	20	5	0	25	43	56
2011	EX-01	23	38	31	8	0	0	8	62	13
2011	EX-02	4	23	35	31	8	0	38	27	26
2011	EX-03	18	36	27	9	9	0	18	55	11

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	20	29	30	10	10	0	1	20	49	70
2019	EX-02	26	33	30	7	2	0	2	9	60	46
2019	EX-03	11	22	28	17	22	0	0	39	33	18
2018	EX-02	21	33	33	0	8	5	0	8	57	39
2018	EX-03	15	23	15	31	15	0	0	46	38	13
2017	EX	15	15	53	14	5	0	0	18	29	43
2017	EX-02	19	11	52	11	7	0	0	19	30	27
2014	EX	26	31	26	11	6	0	0	17	57	54
2014	EX-02	26	39	26	10	0	0	0	10	65	31
2014	EX-03	36	7	29	14	14	0	0	29	43	14
2011	EX	27	27	33	7	4	2	0	11	56	55
2011	EX-01	25	50	17	0	0	8	0	0	82	12
2011	EX-02	27	19	38	8	8	0	0	15	46	26
2011	EX-03	36	18	36	9	0	0	0	9	55	11

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	10	19	32	24	15	0	0	38	29	68
2019	EX-02	14	25	41	16	5	0	0	20	39	44
2019	EX-03	6	11	17	39	28	0	0	67	17	18
2018	EX-02	10	21	41	18	8	3	0	26	32	39
2018	EX-03	0	15	54	23	8	0	0	31	15	13
2017	EX	10	11	34	33	11	0	0	44	21	43
2017	EX-02	11	15	33	26	15	0	0	41	26	27
2014	EX	0	11	30	43	15	0	2	58	11	54
2014	EX-02	0	6	35	39	16	0	3	57	7	31
2014	EX-03	0	7	14	57	21	0	0	79	7	14
2011	EX	4	23	36	30	7	0	0	38	27	56
2011	EX-01	8	8	54	23	8	0	0	31	15	13
2011	EX-02	0	19	42	35	4	0	0	38	19	26
2011	EX-03	9	36	18	18	18	0	0	36	45	11

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	13	26	26	24	11	0	0	36	39	70
2019	EX-02	17	30	30	15	7	0	0	22	48	46
2019	EX-03	6	11	22	50	11	0	0	61	17	18
2018	EX-02	8	38	33	10	5	5	0	16	49	39
2018	EX-03	8	8	46	23	15	0	0	38	15	13
2017	EX	10	35	25	21	7	0	2	28	46	43
2017	EX-02	7	41	19	19	11	0	4	31	50	27
2014	EX	13	35	35	13	4	0	0	17	48	54
2014	EX-02	13	48	26	10	3	0	0	13	61	31
2014	EX-03	21	0	57	14	7	0	0	21	21	14

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	10	17	40	21	11	33	27	70
2019	EX-02	15	22	39	15	9	24	37	46
2019	EX-03	0	6	50	28	17	44	6	18

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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	79	10	3	6	1	90	7	67
2019	EX-02	80	9	2	7	2	89	9	46
2019	EX-03	69	19	6	6	0	88	6	16
2017	EX	70	11	7	11	0	82	11	43
2017	EX-02	67	15	7	11	0	81	11	27
2014	EX	81	15	0	2	2	96	4	54
2014	EX-02	81	16	0	3	0	97	3	31
2014	EX-03	86	14	0	0	0	100	0	14
2011	EX	76	17	6	2	0	93	2	54
2011	EX-01	85	8	0	8	0	92	8	13
2011	EX-02	83	8	8	0	0	92	0	24
2011	EX-03	55	36	9	0	0	91	0	11

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	54	28	9	4	3	1	84	7	68
2019	EX-02	48	33	9	4	4	2	82	9	46
2019	EX-03	63	19	13	6	0	0	81	6	16
2018	EX-02	31	51	5	10	3	0	82	13	39
2018	EX-03	23	54	0	8	8	8	83	17	13
2017	EX	46	35	7	5	5	2	83	10	43
2017	EX-02	41	37	7	7	4	4	81	12	27
2014	EX	48	35	7	7	0	2	85	8	54
2014	EX-02	42	35	13	6	0	3	80	7	31
2014	EX-03	64	29	0	7	0	0	93	7	14

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	72	21	4	3	0	93	3	67
2019	EX-02	65	24	7	4	0	89	4	46
2019	EX-03	81	19	0	0	0	100	0	16
2018	EX-02	54	33	10	3	0	87	3	39
2018	EX-03	62	38	0	0	0	100	0	13
2017	EX	67	25	5	2	0	92	2	43
2017	EX-02	67	26	4	4	0	93	4	27
2014	EX	67	30	0	2	2	96	4	54
2014	EX-02	65	32	0	0	3	97	3	31
2014	EX-03	79	14	0	7	0	93	7	14

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	66	24	4	4	1	90	6	68
2019	EX-02	63	22	7	7	2	85	9	46
2019	EX-03	63	38	0	0	0	100	0	16
2018	EX-02	59	36	3	3	0	95	3	39
2018	EX-03	54	46	0	0	0	100	0	13
2017	EX	60	35	2	2	0	95	2	43
2017	EX-02	63	30	4	4	0	93	4	27
2014	EX	50	41	6	4	0	91	4	54
2014	EX-02	48	39	6	6	0	87	6	31
2014	EX-03	71	29	0	0	0	100	0	14

Question 23. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	71	26	0	1	1	97	3	68
2019	EX-02	67	28	0	2	2	96	4	46
2019	EX-03	75	25	0	0	0	100	0	16
2018	EX-02	62	31	8	0	0	92	0	39
2018	EX-03	46	31	15	8	0	77	8	13

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	90	7	1	1	97	1	70
2019	EX-02	87	9	2	2	96	2	46
2019	EX-03	94	6	0	0	100	0	18

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	54	33	1	7	4	0	87	11	70
2019	EX-02	54	28	0	11	7	0	83	17	46
2019	EX-03	50	44	6	0	0	0	94	0	18
2018	EX-02	46	36	5	8	5	0	82	13	39
2018	EX-03	38	31	8	23	0	0	69	23	13
2017	EX	48	28	7	15	2	0	76	17	43
2017	EX-02	59	19	7	15	0	0	78	15	27
2014	EX	35	43	6	13	4	0	78	17	54
2014	EX-02	23	55	3	13	6	0	77	19	31
2014	EX-03	57	21	14	7	0	0	79	7	14
2011	EX	34	41	11	7	5	2	76	13	56
2011	EX-01	77	15	0	8	0	0	92	8	13
2011	EX-02	15	58	15	12	0	0	73	12	26
2011	EX-03	45	18	0	0	27	9	70	30	11

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	74	16	3	1	3	1	1	93	4	70
2019	EX-02	67	20	4	2	4	2	0	89	7	46
2019	EX-03	83	11	0	0	0	0	6	100	0	18
2018	EX-02	54	28	15	3	0	0	0	82	3	39
2018	EX-03	62	23	15	0	0	0	0	85	0	13
2017	EX	57	26	10	2	5	0	0	83	7	43
2017	EX-02	59	26	4	4	7	0	0	85	11	27
2014	EX	46	28	15	7	2	2	0	75	9	54
2014	EX-02	45	29	16	10	0	0	0	74	10	31
2014	EX-03	57	21	7	7	0	7	0	85	8	14
2011	EX	57	20	9	13	2	0	0	77	14	56
2011	EX-01	77	8	0	15	0	0	0	85	15	13
2011	EX-02	50	23	12	15	0	0	0	73	15	26
2011	EX-03	55	18	9	9	9	0	0	73	18	11

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	61	30	4	1	3	91	4	70
2019	EX-02	52	37	4	2	4	89	7	46
2019	EX-03	72	22	6	0	0	94	0	18
2018	EX-02	59	31	8	3	0	90	3	39
2018	EX-03	62	38	0	0	0	100	0	13
2017	EX	63	18	8	9	2	81	11	43
2017	EX-02	59	22	7	7	4	81	11	27
2014	EX	52	30	7	6	6	81	11	54
2014	EX-02	48	29	10	6	6	77	13	31
2014	EX-03	57	29	7	7	0	86	7	14
2011	EX	54	23	5	13	5	77	18	56
2011	EX-01	85	8	0	0	8	92	8	13
2011	EX-02	38	27	12	19	4	65	23	26
2011	EX-03	45	36	0	9	9	82	18	11

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	84	9	3	4	0	93	4	70
2019	EX-02	85	7	2	7	0	91	7	46
2019	EX-03	78	17	6	0	0	94	0	18
2017	EX	79	11	5	5	0	91	5	43
2017	EX-02	85	11	4	0	0	96	0	27
2014	EX	81	7	6	6	0	89	6	54
2014	EX-02	84	3	6	6	0	87	6	31
2014	EX-03	86	7	7	0	0	93	0	14
2011	EX	84	7	7	0	2	91	2	56
2011	EX-01	100	0	0	0	0	100	0	13
2011	EX-02	85	0	12	0	4	85	4	26
2011	EX-03	73	18	9	0	0	91	0	11

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	63	17	3	4	0	13	92	5	70
2019	EX-02	63	22	2	4	0	9	93	5	46
2019	EX-03	56	11	6	6	0	22	86	7	18
2017	EX	46	19	7	5	0	24	85	6	43
2017	EX-02	56	19	7	7	0	11	83	8	27
2014	EX	46	19	4	6	2	24	85	10	54
2014	EX-02	45	19	3	10	3	19	80	16	31
2014	EX-03	50	7	0	0	0	43	100	0	14
2011	EX	45	16	13	4	4	20	76	9	56
2011	EX-01	54	0	15	8	15	8	58	25	13
2011	EX-02	42	19	8	4	0	27	84	5	26
2011	EX-03	27	27	18	0	0	27	75	0	11

Question 30. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	81	13	3	1	1	94	3	70
2019	EX-02	78	15	2	2	2	93	4	46
2019	EX-03	83	11	6	0	0	94	0	18
2018	EX-02	67	23	8	3	0	90	3	39
2018	EX-03	54	31	15	0	0	85	0	13
2017	EX	75	16	2	2	5	91	7	43
2017	EX-02	78	7	4	4	7	85	11	27

Question 31. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	68	25	3	1	3	93	4	69
2019	EX-02	62	27	4	2	4	89	7	45
2019	EX-03	78	22	0	0	0	100	0	18
2018	EX-02	59	18	21	3	0	77	3	39
2018	EX-03	54	31	15	0	0	85	0	13
2017	EX	64	22	7	5	2	86	7	42
2017	EX-02	65	19	4	8	4	85	12	26
2014	EX	54	20	13	9	4	74	13	54
2014	EX-02	48	26	10	10	6	74	16	31
2014	EX-03	57	14	21	7	0	71	7	14

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	35	52	4	7	1	88	7	69
2019	EX-02	29	56	7	9	0	84	9	45
2019	EX-03	28	61	0	6	6	94	6	18

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Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	45	45	4	6	0	90	6	69
2019	EX-02	40	44	7	9	0	84	9	45
2019	EX-03	50	50	0	0	0	100	0	18
2018	EX-02	38	41	18	3	0	79	3	39
2018	EX-03	46	46	8	0	0	92	0	13
2017	EX	43	43	0	11	2	86	14	43
2017	EX-02	41	37	0	19	4	78	22	27
2014	EX	37	43	11	6	4	80	9	54
2014	EX-02	26	48	16	6	3	74	10	31
2014	EX-03	57	36	7	0	0	93	0	14
2011	EX	23	45	14	11	7	68	18	56
2011	EX-01	31	31	8	15	15	62	31	13
2011	EX-02	15	62	4	12	8	77	19	26
2011	EX-03	27	27	36	9	0	55	9	11

Question 35. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	58	33	6	1	1	91	3	67
2019	EX-02	52	36	7	2	2	89	5	44
2019	EX-03	72	22	6	0	0	94	0	18
2018	EX-02	31	54	10	5	0	85	5	39
2018	EX-03	69	23	8	0	0	92	0	13
2017	EX	49	40	7	2	2	89	5	43
2017	EX-02	37	44	11	4	4	81	7	27
2014	EX	37	46	6	7	4	83	11	54
2014	EX-02	26	58	6	6	3	84	10	31
2014	EX-03	57	29	7	7	0	86	7	14
2011	EX	29	36	18	13	5	64	18	56
2011	EX-01	23	31	23	15	8	54	23	13
2011	EX-02	31	42	12	8	8	73	15	26
2011	EX-03	18	45	9	27	0	64	27	11

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	28	51	13	7	1	78	9	69
2019	EX-02	24	44	20	9	2	69	11	45
2019	EX-03	22	72	0	6	0	94	6	18
2018	EX-02	23	44	13	21	0	67	21	39
2018	EX-03	38	46	8	8	0	85	8	13
2017	EX	24	37	9	26	5	60	31	43
2017	EX-02	15	33	15	30	7	48	37	27
2014	EX	24	35	22	15	4	59	19	54
2014	EX-02	16	42	19	19	3	58	23	31
2014	EX-03	36	21	36	7	0	57	7	14
2011	EX	9	46	11	29	5	55	34	56
2011	EX-01	8	23	23	38	8	31	46	13
2011	EX-02	12	50	4	27	8	62	35	26
2011	EX-03	0	55	18	27	0	55	27	11

Question 37. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	30	43	10	14	1	74	16	69
2019	EX-02	22	47	11	18	2	69	20	45
2019	EX-03	39	44	11	6	0	83	6	18
2018	EX-02	26	38	21	13	3	64	15	39
2018	EX-03	31	46	15	8	0	77	8	13
2017	EX	21	52	14	9	5	73	14	43
2017	EX-02	22	37	19	15	7	59	22	27
2014	EX	26	35	17	17	6	61	22	54
2014	EX-02	23	26	23	23	6	48	29	31
2014	EX-03	21	50	14	14	0	71	14	14
2011	EX	7	45	9	32	7	52	39	56
2011	EX-01	0	77	0	15	8	77	23	13
2011	EX-02	12	31	12	35	12	42	46	26
2011	EX-03	0	45	18	36	0	45	36	11

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	30	31	29	7	3	61	10	70
2019	EX-02	28	33	26	9	4	61	13	46
2019	EX-03	28	33	33	6	0	61	6	18

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My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	63	26	9	3	0	89	3	70
2019	EX-02	59	28	9	4	0	87	4	46
2019	EX-03	67	22	11	0	0	89	0	18
2018	EX-02	62	28	5	5	0	90	5	39
2018	EX-03	54	46	0	0	0	100	0	13
2017	EX	47	40	9	5	0	86	5	43
2017	EX-02	41	37	15	7	0	78	7	27
2014	EX	39	44	7	9	0	83	9	54
2014	EX-02	32	52	6	10	0	84	10	31
2014	EX-03	50	36	14	0	0	86	0	14
2011	EX	36	45	2	14	4	80	18	56
2011	EX-01	23	54	0	15	8	77	23	13
2011	EX-02	35	50	0	12	4	85	15	26
2011	EX-03	36	27	9	27	0	64	27	11

Question 40. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	30	43	9	14	3	74	17	69
2019	EX-02	22	46	11	17	4	67	22	46
2019	EX-03	39	44	6	11	0	83	11	18

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	79	19	0	3	0	97	3	70
2019	EX-02	72	26	0	2	0	98	2	46
2019	EX-03	89	6	0	6	0	94	6	18
2018	EX-02	84	13	0	3	0	97	3	38
2018	EX-03	85	15	0	0	0	100	0	13
2017	EX	83	12	5	0	0	95	0	43
2017	EX-02	81	11	7	0	0	93	0	27
2014	EX	74	20	2	2	2	94	4	54
2014	EX-02	71	23	3	0	3	94	3	31
2014	EX-03	86	14	0	0	0	100	0	14
2011	EX	63	29	5	4	0	91	4	56
2011	EX-01	54	31	15	0	0	85	0	13
2011	EX-02	73	19	4	4	0	92	4	26
2011	EX-03	45	45	0	9	0	91	9	11

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Positive answers (%)	Total responses
2019	EX	71	27	1	99	70
2019	EX-02	70	28	2	98	46
2019	EX-03	67	33	0	100	18
2018	EX-02	74	21	5	95	39
2018	EX-03	54	46	0	100	13

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	46	17	13	16	3	0	6	67	20	70
2019	EX-02	37	15	17	22	4	0	4	55	27	46
2019	EX-03	56	28	6	6	0	0	6	88	6	18
2018	EX-02	36	26	21	13	3	3	0	63	16	39
2018	EX-03	62	31	0	0	8	0	0	92	8	13
2017	EX	34	17	11	14	2	7	15	65	20	43
2017	EX-02	30	15	11	22	4	7	11	55	32	27
2014	EX	41	22	11	9	2	7	7	74	13	54
2014	EX-02	35	23	16	10	0	3	13	69	12	31
2014	EX-03	43	36	7	0	0	14	0	92	0	14
2011	EX	11	30	21	13	4	2	20	52	20	56
2011	EX-01	23	15	15	15	15	8	8	45	36	13
2011	EX-02	12	23	31	12	0	0	23	45	15	26
2011	EX-03	0	45	9	9	0	0	36	71	14	11

Question 44. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	49	39	7	6	0	0	87	6	70
2019	EX-02	39	41	11	9	0	0	80	9	46
2019	EX-03	61	39	0	0	0	0	100	0	18
2018	EX-02	41	41	8	10	0	0	82	10	39
2018	EX-03	38	46	8	8	0	0	85	8	13
2017	EX	34	54	7	5	0	0	89	5	43
2017	EX-02	41	41	11	7	0	0	81	7	27
2014	EX	41	39	9	7	2	2	81	9	54
2014	EX-02	39	39	10	10	0	3	80	10	31
2014	EX-03	36	50	14	0	0	0	86	0	14
2011	EX	41	39	4	13	4	0	80	16	56
2011	EX-01	54	8	0	23	15	0	62	38	13
2011	EX-02	38	42	8	12	0	0	81	12	26
2011	EX-03	36	55	0	9	0	0	91	9	11

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	51	30	10	3	0	1	4	86	3	70
2019	EX-02	48	33	13	4	0	2	0	82	4	46
2019	EX-03	56	33	6	0	0	0	6	94	0	18
2018	EX-02	59	15	5	13	8	0	0	74	21	39
2018	EX-03	62	31	8	0	0	0	0	92	0	13
2017	EX	50	27	12	7	2	0	2	78	10	42
2017	EX-02	56	19	15	7	4	0	0	74	11	27
2014	EX	44	28	6	6	13	2	2	75	19	54
2014	EX-02	42	29	10	6	10	3	0	73	17	31
2014	EX-03	50	29	0	0	14	0	7	85	15	14
2011	EX	36	33	9	5	11	0	5	73	17	55
2011	EX-01	25	42	8	8	8	0	8	73	18	12
2011	EX-02	42	35	15	0	4	0	4	80	4	26
2011	EX-03	36	18	0	0	36	0	9	60	40	11

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	55	26	10	7	1	81	9	69
2019	EX-02	49	27	13	9	2	76	11	45
2019	EX-03	67	22	6	6	0	89	6	18

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	87	4	1	1	6	97	2	69
2019	EX-02	87	7	2	0	4	98	0	45
2019	EX-03	83	0	0	6	11	94	6	18

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	Positive answers (%)	Total responses
2019	EX	84	10	6	94	69
2019	EX-02	80	11	9	91	45
2019	EX-03	89	11	0	100	18

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	Positive answers (%)	Total responses
2019	EX	84	7	9	91	69
2019	EX-02	76	11	13	87	45
2019	EX-03	100	0	0	100	18

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	Positive answers (%)	Total responses
2019	EX	88	7	4	96	69
2019	EX-02	84	9	7	93	45
2019	EX-03	94	6	0	100	18

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	Positive answers (%)	Total responses
2019	EX	96	3	1	99	69
2019	EX-02	96	4	0	100	45
2019	EX-03	94	0	6	94	18

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	Positive answers (%)	Total responses
2019	EX	94	3	3	97	69
2019	EX-02	91	4	4	96	45
2019	EX-03	100	0	0	100	18

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	Not applicable (%)	Positive answers (%)	Total responses
2019	EX	96	1	3	100	69
2019	EX-02	96	2	2	100	45
2019	EX-03	94	0	6	100	18

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	63	33	3	1	96	1	70
2019	EX-02	57	39	2	2	96	2	46
2019	EX-03	67	28	6	0	94	0	18
2018	EX-02	54	41	5	0	95	0	39
2018	EX-03	62	38	0	0	100	0	13
2017	EX	58	31	12	0	88	0	42
2017	EX-02	52	30	19	0	81	0	27

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	64	29	6	0	1	93	1	70
2019	EX-02	65	26	7	0	2	91	2	46
2019	EX-03	56	39	6	0	0	94	0	18
2018	EX-02	79	15	5	0	0	95	0	39
2018	EX-03	69	23	8	0	0	92	0	13
2017	EX	66	34	0	0	0	100	0	43
2017	EX-02	56	44	0	0	0	100	0	27
2014	EX	65	28	2	0	6	93	6	54
2014	EX-02	61	35	0	0	3	97	3	31
2014	EX-03	86	14	0	0	0	100	0	14
2011	EX	45	36	7	9	4	80	13	56
2011	EX-01	46	38	0	8	8	85	15	13
2011	EX-02	38	42	8	8	4	81	12	26
2011	EX-03	55	9	18	18	0	64	18	11

Question 49. My department or agency implements activities and practices that support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	66	31	3	0	0	97	0	70
2019	EX-02	65	30	4	0	0	96	0	46
2019	EX-03	56	44	0	0	0	100	0	18
2018	EX-02	69	26	5	0	0	95	0	39
2018	EX-03	69	23	8	0	0	92	0	13
2017	EX	69	26	5	0	0	95	0	43
2017	EX-02	67	30	4	0	0	96	0	27
2014	EX	63	26	4	4	4	89	7	54
2014	EX-02	58	29	6	0	6	87	6	31
2014	EX-03	79	21	0	0	0	100	0	14

Question 50. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	74	21	3	0	1	96	1	70
2019	EX-02	74	20	4	0	2	93	2	46
2019	EX-03	67	33	0	0	0	100	0	18
2018	EX-02	72	18	8	3	0	90	3	39
2018	EX-03	69	31	0	0	0	100	0	13
2017	EX	74	19	2	5	0	93	5	43
2017	EX-02	70	19	4	7	0	89	7	27
2014	EX	65	24	9	2	0	89	2	54
2014	EX-02	65	23	13	0	0	87	0	31
2014	EX-03	71	21	7	0	0	93	0	14
2011	EX	61	25	9	4	2	86	5	56
2011	EX-01	62	15	8	8	8	77	15	13
2011	EX-02	65	31	4	0	0	96	0	26
2011	EX-03	55	9	27	9	0	64	9	11

Question 51. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	76	19	3	1	1	94	3	70
2019	EX-02	72	22	4	0	2	93	2	46
2019	EX-03	78	17	0	6	0	94	6	18
2018	EX-02	67	28	5	0	0	95	0	39
2018	EX-03	77	8	8	8	0	85	8	13
2017	EX	74	21	2	0	2	95	2	43
2017	EX-02	67	26	4	0	4	93	4	27
2014	EX	57	22	13	6	2	80	7	54
2014	EX-02	58	19	19	0	3	77	3	31
2014	EX-03	57	36	0	7	0	93	7	14
2011	EX	54	23	18	2	4	77	5	56
2011	EX-01	38	23	31	0	8	62	8	13
2011	EX-02	58	27	12	0	4	85	4	26
2011	EX-03	36	27	27	9	0	64	9	11

Question 52. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	71	20	6	1	1	91	3	70
2019	EX-02	65	24	7	2	2	89	4	46
2019	EX-03	78	17	6	0	0	94	0	18
2018	EX-02	62	33	5	0	0	95	0	39
2018	EX-03	77	15	0	8	0	92	8	13
2017	EX	69	23	5	0	2	92	2	43
2017	EX-02	63	30	4	0	4	93	4	27
2014	EX	52	30	7	9	2	81	11	54
2014	EX-02	48	32	10	6	3	81	10	31
2014	EX-03	57	36	0	7	0	93	7	14
2011	EX	48	30	13	5	4	79	9	56
2011	EX-01	38	23	31	8	0	62	8	13
2011	EX-02	50	38	8	0	4	88	4	26
2011	EX-03	36	27	9	18	9	64	27	11

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	66	19	11	3	1	0	84	4	70
2019	EX-02	63	17	15	2	2	0	80	4	46
2019	EX-03	61	28	6	6	0	0	89	6	18
2018	EX-02	51	31	5	8	0	5	86	8	39
2018	EX-03	77	8	8	8	0	0	85	8	13
2017	EX	60	27	5	2	5	0	88	7	43
2017	EX-02	56	30	4	4	7	0	85	11	27
2014	EX	58	17	8	8	9	0	75	17	53
2014	EX-02	57	20	10	3	10	0	77	13	30
2014	EX-03	71	14	0	7	7	0	86	14	14
2011	EX	51	20	16	5	7	0	71	13	55
2011	EX-01	31	46	15	8	0	0	77	8	13
2011	EX-02	54	15	19	8	4	0	69	12	26
2011	EX-03	50	10	10	0	30	0	60	30	10

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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2019	EX	27	56	17	70
2019	EX-02	33	59	9	46
2019	EX-03	17	44	39	18
2018	EX-02	46	31	23	39
2018	EX-03	38	31	31	13
2017	EX	33	37	31	43
2017	EX-02	30	37	33	27
2014	EX	51	25	25	53
2014	EX-02	47	23	30	30
2014	EX-03	50	36	14	14
2011	EX	38	45	18	56
2011	EX-01	46	31	23	13
2011	EX-02	23	54	23	26
2011	EX-03	64	27	9	11

Question 55. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2019	EX	32	47	21	0	0	0	19
2019	EX-02	20	60	20	0	0	0	15
2018	EX-02	17	72	6	0	0	6	18
2017	EX	28	44	14	14	0	0	14
2014	EX	19	41	30	11	9999	0	27
2014	EX-02	7	64	21	7	9999	0	14
2011	EX	24	33	33	5	9999	5	21

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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Not applicable (%)	Positive answers (%)	Total responses
2019	EX	73	20	1	6	98	70
2019	EX-02	67	26	0	7	100	46
2019	EX-03	83	11	6	0	94	18

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Total responses
2019	EX	81	9	1	1	7	98	69
2019	EX-02	78	11	0	2	9	100	46
2019	EX-03	89	6	6	0	0	94	18

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EX	10	90	70
2019	EX-02	13	87	46

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EX	9	91	70

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	31	36	6	11	4	10	1	76	18	70
2019	EX-02	26	39	7	11	4	13	0	75	18	46
2019	EX-03	33	28	6	17	6	6	6	69	25	18
2018	EX-02	23	36	8	8	8	15	3	72	19	39
2018	EX-03	31	38	8	15	0	8	0	75	17	13
2017	EX	30	38	5	14	5	9	0	75	20	43
2017	EX-02	30	26	4	22	7	11	0	63	33	27
2014	EX	37	35	9	6	2	11	0	81	8	54
2014	EX-02	32	39	13	3	0	13	0	81	4	31
2014	EX-03	43	36	7	7	0	7	0	85	8	14

Question 65. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	57	29	9	6	0	0	86	6	70
2019	EX-02	50	33	11	7	0	0	83	7	46
2019	EX-03	67	22	6	6	0	0	89	6	18
2018	EX-02	36	49	8	8	0	0	85	8	39
2018	EX-03	62	31	0	8	0	0	92	8	13
2017	EX	48	33	10	2	5	2	83	7	43
2017	EX-02	48	33	4	4	7	4	85	12	27
2014	EX	56	26	7	4	2	6	86	6	54
2014	EX-02	52	32	6	6	0	3	87	7	31
2014	EX-03	57	29	7	0	0	7	92	0	14
2011	EX	36	39	20	5	0	0	75	5	56
2011	EX-01	46	38	15	0	0	0	85	0	13
2011	EX-02	31	38	23	8	0	0	69	8	26
2011	EX-03	18	45	27	9	0	0	64	9	11

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	43	26	6	3	1	20	1	87	5	70
2019	EX-02	39	24	9	2	2	24	0	83	6	46
2019	EX-03	39	33	0	6	0	17	6	93	7	18
2018	EX-02	26	34	8	0	0	26	5	88	0	38
2018	EX-03	38	38	8	0	0	15	0	91	0	13
2017	EX	39	35	2	2	0	21	0	94	3	43
2017	EX-02	37	33	4	4	0	22	0	90	5	27
2014	EX	46	20	9	0	0	24	0	88	0	54
2014	EX-02	35	26	13	0	0	26	0	83	0	31
2014	EX-03	64	14	0	0	0	21	0	100	0	14

Question 73. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	63	24	9	3	0	1	0	88	3	70
2019	EX-02	54	28	11	4	0	2	0	84	4	46
2019	EX-03	72	22	6	0	0	0	0	94	0	18
2018	EX-02	51	38	8	0	0	0	3	92	0	39
2018	EX-03	54	38	0	0	0	8	0	100	0	13
2017	EX	65	28	7	0	0	0	0	93	0	43
2017	EX-02	63	30	7	0	0	0	0	93	0	27
2014	EX	59	26	7	0	2	6	0	90	2	54
2014	EX-02	52	32	10	0	3	3	0	87	3	31
2014	EX-03	79	21	0	0	0	0	0	100	0	14
2011	EX	36	45	18	0	0	2	0	82	0	56
2011	EX-01	23	54	15	0	0	8	0	83	0	13
2011	EX-02	38	42	19	0	0	0	0	81	0	26
2011	EX-03	27	55	18	0	0	0	0	82	0	11

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Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	25	42	17	12	4	0	67	16	69
2019	EX-02	22	36	22	16	4	0	58	20	45
2019	EX-03	22	56	11	6	6	0	78	11	18
2018	EX-02	46	28	23	3	0	0	74	3	39
2018	EX-03	62	8	23	0	8	0	69	8	13
2017	EX	63	19	9	2	5	2	84	7	43
2017	EX-02	67	15	7	4	4	4	85	8	27

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	16	30	21	16	17	0	46	33	70
2019	EX-02	15	26	20	22	17	0	41	39	46
2019	EX-03	6	39	33	6	17	0	44	22	18
2018	EX-02	0	26	41	15	18	0	26	33	39
2018	EX-03	8	38	23	15	15	0	46	31	13
2017	EX	7	27	25	27	11	2	35	39	43
2017	EX-02	11	26	19	26	15	4	38	42	27

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	26	30	25	16	3	0	57	19	69
2019	EX-02	18	36	24	18	4	0	53	22	45
2019	EX-03	33	22	28	17	0	0	56	17	18
2018	EX-02	5	33	41	13	8	0	38	21	39
2018	EX-03	15	46	31	0	8	0	62	8	13
2017	EX	14	32	25	22	5	2	47	27	43
2017	EX-02	15	33	19	22	7	4	50	31	27

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	11	17	29	27	16	0	29	43	70
2019	EX-02	9	11	28	35	17	0	20	52	46
2019	EX-03	6	28	39	17	11	0	33	28	18
2018	EX-02	3	21	36	26	15	0	23	41	39
2018	EX-03	0	31	54	15	0	0	31	15	13
2017	EX	9	9	44	16	19	2	19	36	43
2017	EX-02	11	7	33	19	26	4	19	46	27

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	28	29	23	10	10	0	57	20	69
2019	EX-02	24	27	22	13	13	0	51	27	45
2019	EX-03	22	39	33	6	0	0	61	6	18
2018	EX-02	10	41	26	10	13	0	51	23	39
2018	EX-03	31	38	23	8	0	0	69	8	13
2017	EX	16	18	44	10	7	5	36	18	43
2017	EX-02	22	19	33	11	7	7	44	20	27

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	29	27	21	16	7	56	23	70
2019	EX-02	24	22	28	15	11	46	26	46
2019	EX-03	33	39	11	17	0	72	17	18
2018	EX-02	8	38	21	21	13	46	33	39
2018	EX-03	31	31	23	15	0	62	15	13
2017	EX	11	27	37	18	7	39	25	43
2017	EX-02	15	19	48	7	11	33	19	27

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	47	30	17	4	1	0	77	6	70
2019	EX-02	39	33	22	4	2	0	72	7	46
2019	EX-03	50	33	11	6	0	0	83	6	18
2018	EX-02	28	41	28	0	3	0	69	3	39
2018	EX-03	42	42	0	17	0	0	83	17	12
2017	EX	25	35	23	12	2	2	62	15	43
2017	EX-02	19	33	30	15	0	4	54	15	27

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	21	44	23	9	3	0	66	11	70
2019	EX-02	9	46	28	13	4	0	54	17	46
2019	EX-03	44	44	11	0	0	0	89	0	18
2018	EX-02	8	41	33	13	5	0	49	18	39
2018	EX-03	50	33	8	8	0	0	83	8	12
2017	EX	14	39	26	9	10	2	54	20	43
2017	EX-02	15	33	26	15	7	4	50	23	27

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	48	28	17	1	6	0	75	7	69
2019	EX-02	38	33	18	2	9	0	71	11	45
2019	EX-03	61	22	17	0	0	0	83	0	18
2018	EX-02	13	46	28	13	0	0	59	13	39
2018	EX-03	67	25	8	0	0	0	92	0	12
2017	EX	37	26	18	12	5	2	64	17	43
2017	EX-02	33	26	22	11	4	4	62	15	27

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	64	21	11	1	1	86	3	70
2019	EX-02	57	24	15	2	2	80	4	46
2019	EX-03	72	22	6	0	0	94	0	18

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	34	33	19	9	6	0	67	14	70
2019	EX-02	28	30	22	13	7	0	59	20	46
2019	EX-03	39	39	17	0	6	0	78	6	18
2018	EX-02	23	33	18	21	5	0	56	26	39
2018	EX-03	17	42	8	33	0	0	58	33	12
2017	EX	25	35	21	9	8	2	62	17	43
2017	EX-02	30	30	22	7	7	4	62	15	27

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	61	20	16	3	0	81	3	70
2019	EX-02	57	20	22	2	0	76	2	46
2019	EX-03	72	17	6	6	0	89	6	18
2018	EX-02	59	23	13	0	5	82	5	39
2018	EX-03	83	8	0	0	8	92	8	12
2017	EX	43	26	19	9	2	69	11	43
2017	EX-02	52	22	19	4	4	74	7	27

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	Not applicable (%)	Positive answers (%)	Total responses
2019	EX	94	1	3	1	97	70
2019	EX-02	93	2	2	2	98	46
2019	EX-03	94	0	6	0	94	18
2018	EX-02	79	11	5	5	94	38
2018	EX-03	92	8	0	0	100	12

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	87	6	4	1	1	0	93	3	70
2019	EX-02	83	7	7	2	2	0	89	4	46
2019	EX-03	94	6	0	0	0	0	100	0	18
2018	EX-02	82	13	3	0	0	3	97	0	39
2018	EX-03	100	0	0	0	0	0	100	0	12
2017	EX	84	7	2	2	5	0	91	7	43
2017	EX-02	74	11	4	4	7	0	85	11	27

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	64	27	7	1	0	91	1	70
2019	EX-02	65	22	11	2	0	87	2	46
2019	EX-03	56	44	0	0	0	100	0	18
2018	EX-02	46	36	13	3	3	82	5	39
2018	EX-03	46	46	8	0	0	92	0	13
2017	EX	65	31	5	0	0	95	0	43
2017	EX-02	63	30	7	0	0	93	0	27

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	72	14	9	3	1	87	4	69
2019	EX-02	69	18	7	4	2	87	7	45
2019	EX-03	72	11	17	0	0	83	0	18
2018	EX-02	46	31	13	3	8	77	10	39
2018	EX-03	77	15	8	0	0	92	0	13
2017	EX	72	14	9	2	2	86	5	42
2017	EX-02	69	12	12	4	4	81	8	26

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	55	30	9	3	3	86	6	69
2019	EX-02	51	42	7	0	0	93	0	45
2019	EX-03	50	11	17	11	11	61	22	18
2018	EX-02	53	21	18	8	0	74	8	38
2018	EX-03	31	46	23	0	0	77	0	13
2017	EX	58	23	11	5	2	81	8	43
2017	EX-02	56	26	11	4	4	81	7	27

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	76	21	1	1	0	97	1	68
2019	EX-02	70	27	2	0	0	98	0	44
2019	EX-03	83	11	0	6	0	94	6	18
2018	EX-02	72	15	10	0	3	89	0	39
2018	EX-03	85	8	8	0	0	92	0	13
2017	EX	73	22	2	0	2	98	0	43
2017	EX-02	78	15	4	0	4	96	0	27

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	94	6	0	0	100	0	69
2019	EX-02	93	7	0	0	100	0	45
2019	EX-03	94	6	0	0	100	0	18
2018	EX-02	87	10	0	3	100	0	39
2018	EX-03	92	8	0	0	100	0	13
2017	EX	93	5	2	0	98	2	43
2017	EX-02	89	7	4	0	96	4	27

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	75	17	6	1	0	93	1	69
2019	EX-02	73	18	7	2	0	91	2	45
2019	EX-03	83	11	6	0	0	94	0	18
2018	EX-02	62	15	15	5	3	79	5	39
2018	EX-03	62	31	8	0	0	92	0	13
2017	EX	65	28	5	2	0	93	2	43
2017	EX-02	67	22	7	4	0	89	4	27

Question 75. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	9	31	46	11	3	40	14	70
2019	EX-02	7	26	50	15	2	33	17	46
2019	EX-03	11	39	44	6	0	50	6	18
2018	EX-02	0	33	44	21	3	33	23	39
2018	EX-03	23	23	46	0	8	46	8	13
2017	EX	9	18	57	10	5	27	15	43
2017	EX-02	11	19	56	11	4	30	15	27

Question 76. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	10	21	36	23	10	33	31	70
2019	EX-02	13	24	39	17	7	24	37	46
2019	EX-03	6	17	33	28	17	44	22	18
2018	EX-02	15	26	44	8	8	15	41	39
2018	EX-03	15	8	38	31	8	38	23	13
2017	EX	5	18	53	18	7	25	22	43
2017	EX-02	7	15	52	19	7	26	22	27

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	59	34	4	1	1	94	1	70
2019	EX-02	59	35	4	2	0	93	2	46
2019	EX-03	44	44	6	0	6	94	0	18
2018	EX-02	59	28	8	5	0	87	5	39
2018	EX-03	69	23	0	8	0	92	8	13
2017	EX	51	35	11	2	0	86	2	43
2017	EX-02	44	33	19	4	0	78	4	27

Question 78. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	40	44	7	7	1	84	9	70
2019	EX-02	37	43	9	9	2	80	11	46
2019	EX-03	39	50	6	6	0	89	6	18
2018	EX-02	28	49	15	8	0	77	8	39
2018	EX-03	38	38	15	0	8	77	8	13
2017	EX	27	47	10	11	5	74	16	43
2017	EX-02	22	41	11	19	7	63	26	27

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EX	10	90	70
2019	EX-02	11	89	46
2019	EX-03	6	94	18
2014	EX-02	0	100	31

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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	20	24	30	19	7	0	20	80	70
2019	EX-02	13	22	30	26	9	0	13	87	46
2019	EX-03	28	39	28	6	0	0	28	72	18
2018	EX-02	38	28	23	5	5	0	38	62	39
2018	EX-03	54	15	23	8	0	0	54	46	13
2017	EX	52	27	9	5	2	5	54	46	43
2017	EX-02	59	22	11	0	0	7	64	36	27

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EX	66	34	56
2019	EX-02	70	30	40
2019	EX-03	62	38	13

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 84. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EX	14	86	56
2019	EX-02	15	85	40
2019	EX-03	15	85	13
2018	EX-02	17	83	24

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	20	33	27	15	4	2	54	19	55
2019	EX-02	15	31	28	18	5	3	47	24	39
2019	EX-03	23	38	31	8	0	0	62	8	13
2018	EX-02	39	26	17	9	4	4	68	14	23
2017	EX	37	16	26	11	0	11	59	12	19

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	4	7	27	11	11	2	38	18	36	55
2019	EX-02	0	5	23	15	15	0	41	9	52	39
2019	EX-03	8	15	46	0	0	8	23	33	0	13
2018	EX-02	0	8	21	0	8	8	54	22	22	24
2017	EX	5	5	21	0	11	5	53	25	25	19

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	61	14	10	4	6	4	79	10	70
2019	EX-02	54	13	11	7	9	7	72	16	46
2019	EX-03	67	22	11	0	0	0	89	0	18
2018	EX-02	64	18	8	0	8	3	84	8	39
2018	EX-03	69	8	15	0	0	8	83	0	13

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Date modified:: 2019-03-01

2019 Public Service Employee Survey Results for Communications Security Establishment Canada by Question 94. Please indicate your occupational group and level. Occupational group and level - EX

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Question 22. In my work unit, individuals behave in a respectful manner.

Question 23. The people I work with value my ideas and opinions.

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I can count on my immediate supervisor to keep his or her promises.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 30. My immediate supervisor seems to care about me as a person.

Question 31. I am satisfied with the quality of supervision I receive.

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Question 35. I have confidence in the senior management of my department or agency.

Question 36. Senior management in my department or agency makes effective and timely decisions.

Question 37. Essential information flows effectively from senior management to staff.

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Question 40. I feel that change is managed well in my department or agency.

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 44. My department or agency does a good job of supporting employee career development.

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 49. My department or agency implements activities and practices that support a diverse workplace.

Question 50. Overall, my department or agency treats me with respect.

Question 51. I would recommend my department or agency as a great place to work.

Question 52. I am satisfied with my department or agency.

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Question 55. Please indicate your reason for leaving.

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Harassment