2019 Public Service Employee Survey Results for Communications Security Establishment Canada by Question 93. What is your current employee status?

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Collective Agreements and Terms and Conditions of Employment
Harassment
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	41	43	4	10	2	84	12	1554
2019	Term	46	42	5	7	0	88	7	78
2019	Student	53	38	0	5	5	90	10	40
2017	Indeterminate (permanent)	39	48	4	7	2	87	9	1077
2017	Term	53	41	6	0	0	94	0	34
2017	Student	73	27	0	0	0	100	0	30
2014	Indeterminate (permanent)	39	47	4	7	2	86	10	1207
2014	Term	43	46	2	5	4	89	9	55
2014	Student	54	39	0	4	4	93	7	28
2011	Indeterminate (permanent)	39	48	4	7	2	86	10	1173
2011	Term	38	50	0	7	5	88	12	40
2011	Student	57	39	4	0	0	96	0	28

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	67	15	6	6	4	2	84	10	1551
2019	Term	75	8	3	5	7	3	85	12	78
2019	Student	73	8	8	3	5	5	84	8	40
2017	Indeterminate (permanent)	67	14	5	7	5	2	82	12	1078
2017	Term	79	9	3	9	0	0	88	9	34
2017	Student	80	13	3	3	0	0	93	3	30
2014	Indeterminate (permanent)	66	15	5	6	5	2	83	12	1204
2014	Term	77	16	0	3	3	0	93	7	55
2014	Student	64	25	0	7	4	0	89	11	28
2011	Indeterminate (permanent)	66	15	6	8	4	2	83	12	1171
2011	Term	80	8	0	10	0	2	90	10	40
2011	Student	86	14	0	0	0	0	100	0	28

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	41	34	6	14	5	75	19	1550
2019	Term	61	27	4	7	1	88	8	78
2019	Student	63	25	3	5	5	88	10	40
2017	Indeterminate (permanent)	35	33	6	16	10	68	26	1078
2017	Term	32	44	6	18	0	76	18	34
2017	Student	70	27	3	0	0	97	0	30
2014	Indeterminate (permanent)	38	35	7	13	6	73	19	1206
2014	Term	47	31	7	10	6	78	15	55
2014	Student	50	29	7	7	7	79	14	28
2011	Indeterminate (permanent)	34	36	8	13	9	71	21	1169
2011	Term	32	42	5	11	11	74	21	38
2011	Student	57	29	4	11	0	86	11	28

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	41	37	9	9	4	0	0	78	13	1544
2019	Term	41	41	13	5	0	0	0	81	5	76
2019	Student	51	26	5	10	8	0	0	77	18	39
2018	Indeterminate (permanent)	33	44	8	11	3	0	0	78	14	1388
2018	Term	40	35	8	13	3	2	0	76	16	68
2017	Indeterminate (permanent)	35	42	9	9	4	0	0	78	13	1079
2017	Term	56	29	6	9	0	0	0	85	9	34
2017	Student	43	47	3	3	3	0	0	90	7	30
2014	Indeterminate (permanent)	38	37	9	11	4	0	0	76	15	1207
2014	Term	39	34	11	13	2	0	2	74	15	55
2014	Student	46	43	7	0	0	0	4	93	0	28
2011	Indeterminate (permanent)	39	39	10	8	3	0	1	79	12	1172
2011	Term	38	47	3	3	8	3	0	87	10	40
2011	Student	43	39	0	7	0	4	7	92	8	28

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	61	27	5	4	2	88	7	1539
2019	Term	71	21	5	3	0	92	3	77
2019	Student	59	31	3	0	8	90	8	39
2017	Indeterminate (permanent)	58	31	5	4	1	89	5	1076
2017	Term	74	24	3	0	0	97	0	34
2017	Student	83	13	3	0	0	97	0	30
2014	Indeterminate (permanent)	55	33	7	4	1	89	5	1207
2014	Term	63	26	7	4	0	89	4	55
2014	Student	68	18	7	4	4	86	7	28

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	63	25	5	4	2	0	0	89	6	1551
2019	Term	72	20	4	1	1	0	1	93	3	78
2019	Student	60	25	5	3	5	0	3	87	8	40
2018	Indeterminate (permanent)	60	27	6	4	2	0	0	87	6	1389
2018	Term	63	26	5	5	2	0	0	89	6	68
2017	Indeterminate (permanent)	57	30	6	5	2	0	0	87	7	1079
2017	Term	74	21	3	3	0	0	0	94	3	34
2017	Student	73	13	3	3	0	0	7	93	4	30
2014	Indeterminate (permanent)	58	27	8	4	2	0	0	86	7	1207
2014	Term	65	21	7	2	0	2	2	91	2	55
2014	Student	54	32	4	0	4	4	4	92	4	28
2011	Indeterminate (permanent)	52	31	7	6	2	1	0	84	9	1174
2011	Term	68	22	7	2	0	0	0	90	2	40
2011	Student	43	36	7	4	0	7	4	88	4	28

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	52	34	7	5	3	86	7	1555
2019	Term	63	29	3	3	2	92	5	78
2019	Student	50	33	8	8	3	83	10	40
2018	Indeterminate (permanent)	46	38	8	5	3	85	8	1384
2018	Term	70	19	6	3	2	89	5	67
2017	Indeterminate (permanent)	46	38	7	5	3	84	9	1079
2017	Term	74	18	6	3	0	91	3	34
2017	Student	73	23	0	0	3	97	3	30
2014	Indeterminate (permanent)	46	39	7	6	3	85	8	1207
2014	Term	59	36	2	2	2	95	3	55
2014	Student	50	36	11	4	0	86	4	28
2011	Indeterminate (permanent)	48	36	7	5	3	84	9	1172
2011	Term	55	27	12	5	0	83	5	40
2011	Student	54	32	11	4	0	86	4	28

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	35	38	12	10	5	0	0	73	15	1553
2019	Term	42	36	14	7	1	0	0	78	8	78
2019	Student	60	23	8	8	3	0	0	83	10	40
2018	Indeterminate (permanent)	32	37	14	11	6	0	0	69	17	1383
2018	Term	46	28	13	12	2	0	0	74	13	68
2017	Indeterminate (permanent)	31	38	12	12	6	0	0	70	18	1078
2017	Term	62	26	3	6	3	0	0	88	9	34
2017	Student	57	37	3	0	3	0	0	93	3	30
2014	Indeterminate (permanent)	33	37	14	9	6	0	0	71	15	1206
2014	Term	49	38	2	4	5	2	0	89	9	55
2014	Student	57	29	4	0	4	0	7	92	4	28
2011	Indeterminate (permanent)	26	42	14	12	6	0	0	68	18	1173
2011	Term	33	52	10	5	0	0	0	85	5	40
2011	Student	36	54	7	0	0	4	0	93	0	28

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	31	43	10	11	5	74	16	1544
2019	Term	34	39	16	12	0	73	12	77
2019	Student	45	33	10	10	3	78	13	40
2018	Indeterminate (permanent)	28	42	14	11	5	70	16	1386
2018	Term	44	32	12	9	3	76	12	68
2017	Indeterminate (permanent)	28	42	11	14	4	70	18	1078
2017	Term	56	26	9	3	6	82	9	34
2017	Student	37	43	13	7	0	80	7	30

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	55	33	6	4	2	0	88	6	1547
2019	Term	58	32	5	4	1	0	90	5	78
2019	Student	60	25	10	3	3	0	85	5	40
2018	Indeterminate (permanent)	56	33	5	3	2	0	89	5	1387
2018	Term	60	34	4	0	3	0	93	3	68
2017	Indeterminate (permanent)	49	35	8	5	2	0	85	7	1076
2017	Term	65	24	9	3	0	0	88	3	34
2017	Student	60	27	3	3	7	0	87	10	30
2014	Indeterminate (permanent)	51	36	7	5	1	0	87	6	1208
2014	Term	77	20	2	2	0	0	97	2	55
2014	Student	61	29	7	0	4	0	89	4	28
2011	Indeterminate (permanent)	51	36	7	4	2	0	87	6	1173
2011	Term	43	47	3	5	0	2	92	5	40
2011	Student	50	39	4	4	0	4	93	4	28

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	43	35	10	7	5	78	12	1552
2019	Term	46	36	8	6	4	82	10	77
2019	Student	50	33	8	8	3	83	10	40
2018	Indeterminate (permanent)	40	37	10	8	4	77	12	1381
2018	Term	56	26	4	12	2	82	14	68
2017	Indeterminate (permanent)	37	38	11	10	4	74	15	1077
2017	Term	56	32	6	6	0	88	6	34
2017	Student	63	27	7	0	3	90	3	30

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	63	27	7	2	1	90	3	1542
2019	Term	63	29	6	0	1	92	1	78
2019	Student	63	23	13	0	3	85	3	40
2018	Indeterminate (permanent)	62	27	8	2	1	89	3	1369
2018	Term	67	24	4	4	2	91	6	67
2017	Indeterminate (permanent)	62	29	7	2	0	91	3	1073
2017	Term	76	21	3	0	0	97	0	34
2017	Student	73	23	0	0	3	97	3	30
2014	Indeterminate (permanent)	70	24	5	1	0	94	2	1207
2014	Term	82	15	2	0	2	97	2	55
2014	Student	68	21	7	0	4	89	4	28
2011	Indeterminate (permanent)	67	25	5	2	1	92	3	1174
2011	Term	70	25	5	0	0	95	0	40
2011	Student	71	18	7	4	0	89	4	28

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	45	36	8	7	4	0	81	12	1545
2019	Term	49	34	9	5	4	0	82	8	78
2019	Student	53	28	8	10	3	0	80	13	40
2018	Indeterminate (permanent)	43	40	8	7	3	0	83	10	1386
2018	Term	47	34	9	7	3	0	81	11	67
2017	Indeterminate (permanent)	42	38	9	8	3	0	80	11	1071
2017	Term	44	44	3	6	3	0	88	9	34
2017	Student	63	23	7	3	3	0	87	7	30
2014	Indeterminate (permanent)	37	43	8	7	5	0	80	12	1208
2014	Term	49	35	11	2	3	0	84	6	55
2014	Student	50	29	14	7	0	0	79	7	28
2011	Indeterminate (permanent)	43	36	9	8	3	0	80	12	1170
2011	Term	43	45	7	2	2	0	88	5	40
2011	Student	39	50	4	4	0	4	93	4	28

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	52	32	7	5	3	84	8	1550
2019	Term	53	29	11	5	2	82	7	78
2019	Student	50	33	13	3	3	83	5	40
2018	Indeterminate (permanent)	52	32	8	5	2	84	7	1376
2018	Term	49	30	15	3	3	79	7	65
2017	Indeterminate (permanent)	51	32	9	6	2	83	8	1072
2017	Term	56	35	6	0	3	91	3	34
2017	Student	63	33	0	0	3	97	3	30
2014	Indeterminate (permanent)	51	30	9	6	3	82	9	1208
2014	Term	54	30	9	6	2	84	7	55
2014	Student	54	32	11	0	4	86	4	28

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	42	36	10	8	2	0	0	79	11	1530
2019	Term	53	33	10	4	0	0	0	87	4	75
2019	Student	58	30	10	0	3	0	0	88	3	40
2018	Indeterminate (permanent)	42	37	10	7	3	0	0	80	10	1382
2018	Term	47	39	7	4	3	0	0	86	7	67
2017	Indeterminate (permanent)	42	37	10	8	3	0	0	80	11	1074
2017	Term	53	35	6	6	0	0	0	88	6	34
2017	Student	60	33	0	3	3	0	0	93	7	30
2014	Indeterminate (permanent)	43	36	11	7	3	0	0	79	10	1208
2014	Term	64	25	4	3	2	2	0	91	5	55
2014	Student	64	25	7	0	4	0	0	89	4	28
2011	Indeterminate (permanent)	42	37	10	6	3	1	0	80	9	1169
2011	Term	41	44	5	8	3	0	0	85	10	39
2011	Student	64	21	11	0	0	0	4	89	0	28

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	55	32	7	3	2	0	88	5	1552
2019	Term	63	29	3	4	1	0	92	5	78
2019	Student	70	18	8	3	3	0	88	5	40
2018	Indeterminate (permanent)	53	34	8	3	2	0	87	5	1381
2018	Term	72	21	3	2	2	0	93	3	68
2017	Indeterminate (permanent)	51	35	7	4	3	0	86	6	1074
2017	Term	79	9	6	6	0	0	88	6	34
2017	Student	77	20	0	0	3	0	97	3	30
2014	Indeterminate (permanent)	54	33	7	4	2	0	88	6	1205
2014	Term	62	33	2	2	2	0	95	3	55
2014	Student	61	32	0	0	4	4	96	4	28
2011	Indeterminate (permanent)	51	36	6	3	3	0	88	6	1173
2011	Term	68	22	10	0	0	0	90	0	40
2011	Student	61	32	4	4	0	0	93	4	28

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	40	32	16	8	3	0	0	73	11	1552
2019	Term	57	32	5	5	0	0	0	89	5	77
2019	Student	85	15	0	0	0	0	0	100	0	40
2018	Indeterminate (permanent)	40	34	15	7	4	0	1	75	10	1391
2018	Term	80	17	3	0	0	0	0	97	0	68
2017	Indeterminate (permanent)	42	36	13	6	2	0	1	79	8	1080
2017	Term	65	35	0	0	0	0	0	100	0	34
2017	Student	77	20	3	0	0	0	0	97	0	30
2014	Indeterminate (permanent)	39	39	14	5	2	0	1	79	7	1208
2014	Term	55	35	11	0	0	0	0	89	0	55
2014	Student	68	25	4	0	0	4	0	96	0	28
2011	Indeterminate (permanent)	33	35	18	8	5	0	0	69	13	1173
2011	Term	35	58	2	5	0	0	0	93	5	40
2011	Student	57	39	4	0	0	0	0	96	0	28

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	9	24	37	22	7	1	0	30	33	1548
2019	Term	4	17	35	26	16	2	0	43	21	78
2019	Student	3	5	28	38	28	0	0	65	8	40
2018	Indeterminate (permanent)	7	24	38	22	8	0	1	30	32	1387
2018	Term	5	11	37	17	27	2	2	45	16	68
2017	Indeterminate (permanent)	8	23	43	17	8	1	1	25	31	1076
2017	Term	3	6	45	21	15	0	9	40	10	33
2017	Student	0	3	27	40	23	3	3	68	4	30
2014	Indeterminate (permanent)	9	23	40	19	7	0	1	27	33	1205
2014	Term	2	18	37	19	25	0	0	44	19	54
2014	Student	0	0	39	39	21	0	0	61	0	28
2011	Indeterminate (permanent)	9	25	40	18	6	0	1	24	34	1170
2011	Term	7	30	45	10	8	0	0	18	37	40
2011	Student	0	14	14	25	39	4	4	69	15	28

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	8	17	27	28	18	1	1	47	26	1547
2019	Term	5	11	30	26	27	3	0	54	16	78
2019	Student	0	8	13	28	53	0	0	80	8	40
2018	Indeterminate (permanent)	5	16	31	29	17	1	1	47	22	1375
2018	Term	2	8	25	24	37	2	3	63	10	68
2017	Indeterminate (permanent)	6	15	29	27	18	1	2	47	22	1075
2017	Term	3	6	15	18	39	3	15	70	11	33
2017	Student	0	7	7	33	53	0	0	87	7	30
2014	Indeterminate (permanent)	5	13	29	32	18	1	2	51	19	1203
2014	Term	4	13	19	28	34	2	0	63	18	55
2014	Student	0	0	11	43	39	0	7	88	0	28
2011	Indeterminate (permanent)	7	14	29	31	15	1	3	47	22	1170
2011	Term	5	15	50	10	18	0	2	28	20	40
2011	Student	0	11	4	14	61	7	4	84	12	28

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	11	23	32	21	11	1	1	33	35	1550
2019	Term	5	24	26	26	18	1	0	44	30	77
2019	Student	3	15	35	15	33	0	0	48	18	40
2018	Indeterminate (permanent)	12	22	33	22	10	1	1	32	35	1378
2018	Term	6	16	27	14	29	3	5	47	24	68
2017	Indeterminate (permanent)	11	24	33	20	10	1	2	30	36	1077
2017	Term	9	24	30	15	18	0	3	34	34	33
2017	Student	3	7	30	30	27	3	0	59	10	30
2014	Indeterminate (permanent)	15	25	33	17	9	1	1	26	40	1207
2014	Term	5	15	26	24	28	2	0	53	21	55
2014	Student	4	11	25	25	32	4	0	59	15	28
2011	Indeterminate (permanent)	15	26	34	14	7	1	2	22	43	1170
2011	Term	12	17	43	17	10	0	0	28	30	40
2011	Student	4	14	18	14	25	11	14	52	24	28

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	4	11	29	35	20	0	1	56	15	1541
2019	Term	1	7	19	32	39	1	0	72	8	77
2019	Student	0	0	3	40	58	0	0	98	0	40
2018	Indeterminate (permanent)	3	10	29	35	21	0	1	57	14	1377
2018	Term	0	8	13	29	45	2	3	78	8	67
2017	Indeterminate (permanent)	3	9	31	36	18	1	2	56	12	1071
2017	Term	0	3	24	30	36	0	6	71	3	33
2017	Student	3	0	7	33	53	0	3	90	3	30
2014	Indeterminate (permanent)	4	10	31	35	19	0	1	55	14	1203
2014	Term	2	3	25	32	35	0	3	69	6	55
2014	Student	0	0	4	36	61	0	0	96	0	28
2011	Indeterminate (permanent)	7	13	33	30	16	0	2	47	20	1170
2011	Term	3	15	22	27	33	0	0	60	17	40
2011	Student	4	4	7	22	52	4	7	83	8	27

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	14	22	28	20	13	1	1	34	37	1548
2019	Term	0	9	26	30	33	1	1	65	9	78
2019	Student	0	8	25	13	53	3	0	67	8	40
2018	Indeterminate (permanent)	12	22	29	22	13	1	1	35	35	1381
2018	Term	3	4	17	29	39	3	5	74	7	68
2017	Indeterminate (permanent)	11	21	31	19	14	1	2	35	33	1074
2017	Term	6	9	19	19	34	3	9	61	18	32
2017	Student	0	3	10	33	47	0	7	86	4	30
2014	Indeterminate (permanent)	10	19	31	24	14	0	2	39	29	1204
2014	Term	8	13	22	22	33	2	2	56	21	55
2014	Student	4	0	11	39	46	0	0	86	4	28
2011	Indeterminate (permanent)	15	22	28	20	12	1	2	33	38	1170
2011	Term	7	22	25	27	18	0	0	45	30	40
2011	Student	0	4	7	22	50	7	11	87	4	28

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	9	18	27	26	17	2	1	44	28	1542
2019	Term	4	9	28	29	26	4	0	57	13	77
2019	Student	3	8	18	18	53	0	3	72	10	40
2018	Indeterminate (permanent)	6	15	29	29	18	2	1	49	22	1370
2018	Term	5	17	22	15	34	4	3	52	24	68
2017	Indeterminate (permanent)	6	13	30	29	18	2	3	49	20	1077
2017	Term	3	0	21	30	33	3	9	72	3	33
2017	Student	0	0	7	20	43	23	7	90	0	30
2014	Indeterminate (permanent)	4	8	27	34	24	2	2	60	12	1203
2014	Term	4	7	15	31	32	5	8	71	12	55
2014	Student	0	0	18	18	61	0	4	81	0	28
2011	Indeterminate (permanent)	7	17	30	26	15	2	3	44	25	1169
2011	Term	7	23	27	20	20	0	2	41	31	40
2011	Student	4	4	11	14	39	21	7	75	10	28

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	11	19	36	22	10	1	1	33	31	1550
2019	Term	8	11	27	24	29	1	0	54	18	78
2019	Student	0	15	18	26	41	0	0	67	15	39
2018	Indeterminate (permanent)	10	21	36	22	9	1	1	31	32	1386
2018	Term	2	13	23	24	30	3	5	59	16	68
2017	Indeterminate (permanent)	9	23	34	20	10	1	2	32	33	1075
2017	Term	12	9	35	15	15	9	6	34	24	34
2017	Student	3	10	23	33	20	10	0	59	15	30
2014	Indeterminate (permanent)	13	21	36	19	9	1	1	29	34	1206
2014	Term	7	17	32	21	23	0	0	44	24	55
2014	Student	4	7	32	21	32	0	4	56	11	28

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	10	19	33	25	12	0	1	37	30	1555
2019	Term	5	14	23	31	22	3	1	56	20	78
2019	Student	5	8	31	26	31	0	0	56	13	39

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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	66	14	7	6	4	0	3	83	10	1550
2019	Term	70	12	5	4	6	0	4	85	10	78
2019	Student	78	8	5	3	0	0	8	92	3	40
2017	Indeterminate (permanent)	62	15	5	9	4	0	4	81	14	1079
2017	Term	71	18	6	0	3	0	3	91	3	34
2017	Student	77	13	7	0	0	0	3	93	0	30
2014	Indeterminate (permanent)	67	12	6	6	5	0	4	82	12	1208
2014	Term	80	13	2	2	2	0	2	94	4	55
2014	Student	64	11	14	7	0	0	4	78	7	28
2011	Indeterminate (permanent)	63	15	6	8	5	0	4	81	13	1166
2011	Term	62	15	8	5	5	0	5	81	11	39
2011	Student	64	18	4	0	0	4	11	96	0	28

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	38	30	12	9	4	4	3	73	13	1553
2019	Term	46	26	11	7	2	4	5	79	10	78
2019	Student	56	23	8	5	0	0	8	86	6	39
2018	Indeterminate (permanent)	31	34	14	9	5	5	3	70	15	1384
2018	Term	48	22	8	4	2	10	6	84	7	68
2017	Indeterminate (permanent)	30	32	15	10	8	4	3	66	19	1077
2017	Term	47	32	9	3	3	0	6	84	6	34
2017	Student	60	10	7	3	0	3	17	88	4	30
2014	Indeterminate (permanent)	37	32	11	7	6	4	3	74	14	1207
2014	Term	50	24	7	9	2	6	3	81	12	55
2014	Student	61	18	4	4	4	4	7	88	8	28

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	58	25	7	6	3	0	0	84	9	1544
2019	Term	62	19	9	7	3	0	0	81	10	78
2019	Student	68	18	5	10	0	0	0	85	10	40
2018	Indeterminate (permanent)	52	28	8	8	4	0	0	80	12	1384
2018	Term	68	12	3	15	3	0	0	80	18	68
2017	Indeterminate (permanent)	50	30	7	8	5	1	0	80	13	1076
2017	Term	68	24	3	3	3	0	0	91	6	34
2017	Student	77	17	3	0	3	0	0	93	3	30
2014	Indeterminate (permanent)	54	27	7	6	5	1	0	81	12	1209
2014	Term	62	21	3	9	2	0	3	86	11	55
2014	Student	71	11	7	7	4	0	0	82	11	28

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	61	29	5	4	1	90	5	1545
2019	Term	72	19	4	4	0	92	4	78
2019	Student	78	18	3	3	0	95	3	40
2018	Indeterminate (permanent)	56	32	6	5	2	87	7	1381
2018	Term	68	25	7	0	0	93	0	67
2017	Indeterminate (permanent)	49	36	7	5	3	85	8	1080
2017	Term	65	21	9	6	0	85	6	34
2017	Student	80	17	0	0	3	97	3	30
2014	Indeterminate (permanent)	48	38	7	5	2	86	8	1208
2014	Term	56	36	6	0	2	93	2	55
2014	Student	79	14	4	4	0	93	4	28

Question 23. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	57	31	6	3	1	0	89	5	1548
2019	Term	63	24	7	6	0	0	87	6	77
2019	Student	73	18	5	3	0	3	92	3	40
2018	Indeterminate (permanent)	52	35	8	3	1	0	87	5	1386
2018	Term	62	26	8	2	0	2	90	2	67

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	65	20	9	2	1	1	1	87	3	1554
2019	Term	58	19	15	2	1	0	5	80	4	78
2019	Student	38	35	15	5	0	0	8	78	5	40

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	48	29	11	7	5	0	1	78	12	1556
2019	Term	54	26	7	10	4	0	0	79	14	78
2019	Student	40	38	10	10	3	0	0	78	13	40
2018	Indeterminate (permanent)	41	34	11	8	5	1	1	76	13	1387
2018	Term	49	26	15	6	2	3	0	77	8	68
2017	Indeterminate (permanent)	38	36	11	10	4	0	1	75	14	1079
2017	Term	59	26	6	9	0	0	0	85	9	34
2017	Student	73	20	3	0	3	0	0	93	3	30
2014	Indeterminate (permanent)	40	37	11	7	4	0	0	78	11	1208
2014	Term	57	30	10	0	2	2	0	89	2	55
2014	Student	61	29	7	0	0	0	4	93	0	28
2011	Indeterminate (permanent)	36	36	11	9	6	1	1	73	15	1172
2011	Term	48	37	8	8	0	0	0	85	8	40
2011	Student	39	36	14	4	0	7	0	81	4	28

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	57	24	8	6	3	1	0	83	9	1553
2019	Term	66	16	7	9	1	1	0	83	10	78
2019	Student	45	38	5	8	0	3	3	87	8	40
2018	Indeterminate (permanent)	52	27	9	5	4	2	0	81	10	1386
2018	Term	45	33	12	6	3	2	0	79	9	68
2017	Indeterminate (permanent)	49	30	10	5	4	1	1	81	9	1079
2017	Term	68	21	6	6	0	0	0	88	6	34
2017	Student	80	13	3	0	3	0	0	93	3	30
2014	Indeterminate (permanent)	50	30	10	5	3	2	0	81	9	1207
2014	Term	64	24	5	3	2	2	0	90	5	55
2014	Student	71	29	0	0	0	0	0	100	0	28
2011	Indeterminate (permanent)	47	28	12	6	4	2	0	77	11	1170
2011	Term	60	22	7	8	0	3	0	85	8	40
2011	Student	36	32	7	4	4	18	0	83	9	28

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	53	28	8	8	3	0	81	11	1549
2019	Term	57	27	4	10	1	0	84	12	77
2019	Student	50	30	15	5	0	0	80	5	40
2018	Indeterminate (permanent)	49	32	8	7	3	0	81	11	1388
2018	Term	46	30	15	3	5	2	77	8	68
2017	Indeterminate (permanent)	45	34	9	7	4	0	79	11	1077
2017	Term	65	24	3	9	0	0	88	9	34
2017	Student	73	20	3	0	3	0	93	3	30
2014	Indeterminate (permanent)	46	33	9	8	4	0	80	12	1208
2014	Term	58	28	5	6	3	0	86	9	55
2014	Student	75	18	7	0	0	0	93	0	28
2011	Indeterminate (permanent)	44	33	10	8	5	0	77	13	1170
2011	Term	43	35	12	10	0	0	78	10	40
2011	Student	43	39	4	4	0	11	92	4	28

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	79	8	4	3	3	0	3	90	6	1549
2019	Term	82	8	3	2	5	0	0	90	7	77
2019	Student	85	8	0	3	0	0	5	97	3	40
2017	Indeterminate (permanent)	75	10	4	3	3	0	4	89	7	1080
2017	Term	82	15	0	0	0	3	0	100	0	34
2017	Student	87	7	0	3	0	0	3	97	3	30
2014	Indeterminate (permanent)	74	10	4	4	3	0	4	89	7	1208
2014	Term	81	9	5	2	2	0	0	90	5	55
2014	Student	71	21	4	4	0	0	0	93	4	28
2011	Indeterminate (permanent)	75	10	5	3	3	0	3	88	6	1173
2011	Term	78	8	8	3	2	0	2	87	5	40
2011	Student	86	11	4	0	0	0	0	96	0	28

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	72	16	5	2	1	1	3	92	3	1553
2019	Term	84	5	6	4	0	2	0	91	4	78
2019	Student	75	15	5	3	0	3	0	92	3	40
2017	Indeterminate (permanent)	68	21	3	2	2	1	3	93	4	1078
2017	Term	79	15	3	0	0	0	3	97	0	34
2017	Student	80	7	3	0	0	0	10	96	0	30
2014	Indeterminate (permanent)	67	20	5	3	1	1	3	91	4	1209
2014	Term	61	21	5	0	4	2	6	90	4	55
2014	Student	86	11	4	0	0	0	0	96	0	28
2011	Indeterminate (permanent)	66	21	5	4	2	0	2	89	6	1171
2011	Term	68	25	3	2	3	0	0	92	5	40
2011	Student	86	11	0	0	0	0	4	100	0	28

Question 30. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	70	17	7	3	2	1	0	88	5	1554
2019	Term	76	14	6	1	2	1	0	91	4	78
2019	Student	78	10	8	0	3	0	3	90	3	40
2018	Indeterminate (permanent)	62	24	7	3	3	1	0	87	6	1377
2018	Term	59	29	6	4	0	2	0	90	4	67
2017	Indeterminate (permanent)	61	24	8	3	3	1	0	85	6	1079
2017	Term	71	18	9	3	0	0	0	88	3	34
2017	Student	83	13	0	0	3	0	0	97	3	30

Question 31. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	57	24	8	6	3	0	82	10	1554
2019	Term	69	17	5	8	2	0	86	9	78
2019	Student	53	38	5	5	0	0	90	5	40
2018	Indeterminate (permanent)	53	26	9	6	5	0	80	11	1385
2018	Term	60	24	8	4	2	2	86	6	67
2017	Indeterminate (permanent)	54	27	8	7	3	0	82	10	1076
2017	Term	68	24	6	0	3	0	91	3	34
2017	Student	80	17	0	0	3	0	97	3	30
2014	Indeterminate (permanent)	54	29	8	7	3	0	83	9	1207
2014	Term	67	22	7	2	2	0	89	3	54
2014	Student	68	29	4	0	0	0	96	0	28

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Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	38	30	13	10	4	5	72	15	1553
2019	Term	44	27	12	3	3	12	80	6	78
2019	Student	60	25	3	3	0	10	94	3	40
2018	Indeterminate (permanent)	31	33	16	9	4	6	69	14	1389
2018	Term	52	25	6	5	0	13	88	5	68
2017	Indeterminate (permanent)	25	34	14	13	7	7	64	21	1078
2017	Term	47	26	3	6	6	12	83	13	34
2017	Student	60	20	7	0	0	13	92	0	30
2014	Indeterminate (permanent)	31	34	13	10	5	6	70	17	1207
2014	Term	56	23	12	9	0	0	79	9	55
2014	Student	63	15	0	0	0	22	100	0	27
2011	Indeterminate (permanent)	24	30	19	12	8	7	58	21	1173
2011	Term	28	40	7	10	7	8	73	19	40
2011	Student	43	39	4	0	0	14	96	0	28

Question 35. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	32	32	14	12	7	2	66	19	1550
2019	Term	37	32	16	8	3	4	72	11	77
2019	Student	53	28	13	3	0	5	84	3	40
2018	Indeterminate (permanent)	28	36	17	13	6	2	64	19	1386
2018	Term	47	27	8	9	2	8	80	11	68
2017	Indeterminate (permanent)	24	36	15	16	8	1	60	25	1076
2017	Term	47	26	15	6	3	3	76	9	34
2017	Student	55	28	7	0	0	10	92	0	29
2014	Indeterminate (permanent)	27	36	14	14	6	2	65	21	1208
2014	Term	54	25	12	7	2	0	79	9	55
2014	Student	57	36	0	0	0	7	100	0	28
2011	Indeterminate (permanent)	23	36	15	15	8	2	61	23	1172
2011	Term	31	54	5	8	3	0	85	10	39
2011	Student	57	36	0	0	0	7	100	0	28

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	20	33	19	16	9	3	55	26	1550
2019	Term	25	33	22	12	3	5	61	16	78
2019	Student	35	30	13	8	3	13	74	11	40
2018	Indeterminate (permanent)	17	32	21	17	8	4	51	27	1386
2018	Term	35	35	10	7	2	11	78	10	68
2017	Indeterminate (permanent)	14	33	19	21	9	4	49	31	1080
2017	Term	32	29	9	15	6	9	68	23	34
2017	Student	47	20	10	3	0	20	83	4	30
2014	Indeterminate (permanent)	17	34	18	19	8	5	53	28	1207
2014	Term	37	31	10	11	4	7	73	16	55
2014	Student	54	25	0	0	0	21	100	0	28
2011	Indeterminate (permanent)	13	35	20	17	9	5	51	28	1173
2011	Term	15	43	18	15	2	7	62	19	40
2011	Student	36	29	0	0	0	36	100	0	28

Question 37. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	16	32	17	21	12	2	49	33	1554
2019	Term	23	30	22	14	5	5	56	20	77
2019	Student	38	23	8	18	3	13	69	23	40
2018	Indeterminate (permanent)	14	34	18	20	11	2	49	32	1391
2018	Term	30	24	13	16	7	11	60	25	68
2017	Indeterminate (permanent)	11	31	14	26	15	2	44	42	1077
2017	Term	27	24	18	12	9	9	57	23	33
2017	Student	40	37	3	7	0	13	88	8	30
2014	Indeterminate (permanent)	16	32	17	22	11	2	49	34	1205
2014	Term	39	25	11	17	6	4	66	23	55
2014	Student	54	36	7	0	0	4	93	0	28
2011	Indeterminate (permanent)	12	38	14	21	13	2	51	35	1172
2011	Term	5	45	20	15	10	5	53	26	40
2011	Student	39	29	0	7	0	25	90	10	28

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	34	27	19	8	3	8	2	67	12	1558
2019	Term	39	23	9	4	6	17	1	77	13	77
2019	Student	45	20	5	5	3	20	3	84	10	40

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My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	37	40	11	8	3	0	78	11	1555
2019	Term	51	36	10	2	1	0	87	4	78
2019	Student	68	23	0	5	3	3	92	8	40
2018	Indeterminate (permanent)	37	41	13	7	2	0	77	9	1380
2018	Term	54	35	7	3	0	1	90	3	68
2017	Indeterminate (permanent)	31	41	13	10	5	0	73	15	1076
2017	Term	56	29	15	0	0	0	85	0	34
2017	Student	67	30	0	3	0	0	97	3	30
2014	Indeterminate (permanent)	34	42	12	7	4	1	77	11	1207
2014	Term	62	23	9	6	0	0	85	6	55
2014	Student	68	25	4	4	0	0	93	4	28
2011	Indeterminate (permanent)	34	43	11	8	4	1	77	12	1170
2011	Term	28	47	8	10	5	2	77	15	40
2011	Student	54	39	4	0	0	4	96	0	28

Question 40. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	18	36	18	19	8	1	55	27	1548
2019	Term	22	45	26	4	4	0	66	8	77
2019	Student	46	33	10	8	0	3	82	8	39

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	56	30	7	4	2	1	1	87	6	1552
2019	Term	60	22	7	5	2	4	0	85	8	78
2019	Student	67	21	10	0	3	0	0	87	3	39
2018	Indeterminate (permanent)	51	33	9	3	2	1	0	85	6	1383
2018	Term	54	28	10	3	0	3	3	86	3	68
2017	Indeterminate (permanent)	55	32	6	4	2	1	0	88	6	1076
2017	Term	62	26	0	9	0	3	0	91	9	34
2017	Student	66	24	3	0	0	3	3	96	0	29
2014	Indeterminate (permanent)	59	28	6	4	2	1	1	88	5	1207
2014	Term	68	25	7	0	0	0	0	93	0	55
2014	Student	68	21	4	4	0	0	4	93	4	28
2011	Indeterminate (permanent)	46	35	8	5	3	2	1	83	8	1170
2011	Term	49	36	8	3	0	5	0	89	3	39
2011	Student	50	18	7	4	7	14	0	79	12	28

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	53	30	10	4	2	84	6	1553
2019	Term	54	31	11	1	3	86	4	78
2019	Student	75	15	10	0	0	90	0	40
2018	Indeterminate (permanent)	48	34	12	4	2	82	6	1382
2018	Term	63	25	10	3	0	87	3	68

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	28	24	15	13	10	8	2	57	26	1555
2019	Term	39	26	10	7	6	13	0	74	15	78
2019	Student	58	20	13	3	3	3	3	82	5	40
2018	Indeterminate (permanent)	24	27	17	14	10	7	1	55	26	1385
2018	Term	38	20	16	7	2	15	2	71	10	68
2017	Indeterminate (permanent)	21	24	14	16	15	9	2	50	34	1078
2017	Term	24	18	6	18	0	32	3	64	27	34
2017	Student	50	30	10	0	3	3	3	86	4	30
2014	Indeterminate (permanent)	27	23	16	13	11	9	1	55	26	1207
2014	Term	48	29	13	6	2	2	2	79	8	55
2014	Student	50	21	7	0	0	11	11	91	0	28
2011	Indeterminate (permanent)	17	25	18	16	10	11	3	48	31	1171
2011	Term	28	20	22	10	0	18	2	59	12	40
2011	Student	36	32	4	4	0	25	0	90	5	28

Question 44. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	33	34	12	13	7	1	0	68	20	1550
2019	Term	42	27	16	5	5	4	1	73	11	78
2019	Student	50	33	8	5	0	5	0	87	5	40
2018	Indeterminate (permanent)	29	36	15	12	7	1	0	65	20	1379
2018	Term	50	30	7	4	3	5	2	85	7	66
2017	Indeterminate (permanent)	25	40	11	14	9	1	0	66	22	1078
2017	Term	47	38	9	3	0	3	0	88	3	34
2017	Student	67	20	10	0	0	3	0	90	0	30
2014	Indeterminate (permanent)	33	36	13	11	6	1	0	69	18	1207
2014	Term	51	27	17	3	0	2	0	80	3	55
2014	Student	61	29	4	0	0	4	4	96	0	28
2011	Indeterminate (permanent)	29	38	14	9	8	1	0	68	17	1173
2011	Term	37	33	15	5	7	2	0	72	13	40
2011	Student	52	22	4	0	0	22	0	95	0	27

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	33	30	12	11	10	1	1	65	22	1551
2019	Term	46	23	15	5	5	1	5	73	11	78
2019	Student	45	33	10	3	3	3	5	84	5	40
2018	Indeterminate (permanent)	30	29	13	15	11	1	1	60	26	1379
2018	Term	46	19	10	5	2	3	16	80	8	68
2017	Indeterminate (permanent)	21	33	14	16	14	1	1	56	31	1078
2017	Term	41	26	6	9	0	12	6	82	11	34
2017	Student	55	17	7	0	0	7	14	91	0	29
2014	Indeterminate (permanent)	29	30	13	14	12	1	1	61	26	1207
2014	Term	44	24	10	7	2	0	13	78	10	55
2014	Student	64	25	0	7	0	0	4	93	7	28
2011	Indeterminate (permanent)	24	32	13	15	14	1	1	58	29	1172
2011	Term	28	33	15	5	8	0	10	69	14	39
2011	Student	41	22	4	0	0	26	7	94	0	27

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	63	22	8	3	2	0	2	87	5	1556
2019	Term	69	21	7	0	0	1	2	93	0	77
2019	Student	65	10	13	0	0	0	13	86	0	40

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	67	10	7	3	3	1	10	86	7	1555
2019	Term	62	5	12	0	2	5	12	82	3	78
2019	Student	53	8	5	3	5	3	25	83	10	40

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	61	21	10	3	2	1	2	84	5	1551
2019	Term	50	30	8	3	2	1	6	87	5	77
2019	Student	63	20	5	3	3	0	8	89	5	40

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	57	20	11	5	2	2	3	81	7	1544
2019	Term	51	24	13	1	2	3	6	82	3	77
2019	Student	53	28	3	5	0	3	10	91	6	40

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	67	12	6	3	2	3	7	87	6	1554
2019	Term	66	12	4	1	1	6	9	93	3	77
2019	Student	63	15	8	5	0	0	10	86	6	40

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	76	12	5	1	1	1	3	92	2	1550
2019	Term	82	7	0	1	0	5	5	99	1	78
2019	Student	70	15	5	3	0	0	8	92	3	40

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	82	6	4	1	1	2	3	93	3	1547
2019	Term	81	3	7	0	0	3	6	92	0	78
2019	Student	87	3	3	0	0	0	8	97	0	39

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	84	4	2	1	1	8	96	1	1550
2019	Term	85	3	1	0	1	9	98	0	76
2019	Student	83	10	0	0	0	8	100	0	40

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	35	45	11	6	2	1	0	81	8	1556
2019	Term	45	30	15	1	6	4	0	78	7	78
2019	Student	48	38	13	0	3	0	0	85	3	40
2018	Indeterminate (permanent)	34	40	16	5	3	1	0	76	8	1382
2018	Term	42	35	12	5	2	3	2	81	7	68
2017	Indeterminate (permanent)	29	43	15	7	3	2	0	73	11	1078
2017	Term	44	32	15	6	0	3	0	79	6	34
2017	Student	50	47	0	0	0	3	0	100	0	30

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	54	33	8	3	2	0	87	5	1548
2019	Term	52	35	8	3	1	0	87	4	78
2019	Student	67	26	5	0	3	0	92	3	39
2018	Indeterminate (permanent)	57	30	8	3	2	1	88	4	1384
2018	Term	65	26	6	3	0	0	90	3	67
2017	Indeterminate (permanent)	50	37	7	4	2	1	88	5	1076
2017	Term	56	32	9	3	0	0	88	3	34
2017	Student	73	17	3	0	3	3	93	3	30
2014	Indeterminate (permanent)	55	32	7	3	1	2	88	4	1209
2014	Term	70	20	10	0	0	0	90	0	55
2014	Student	79	18	0	0	0	4	100	0	28
2011	Indeterminate (permanent)	38	39	12	6	3	1	78	10	1171
2011	Term	35	45	10	5	2	2	82	8	40
2011	Student	57	36	0	0	0	7	100	0	28

Question 49. My department or agency implements activities and practices that support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	64	25	6	2	1	2	0	91	3	1548
2019	Term	62	25	6	4	0	1	1	90	4	78
2019	Student	75	15	8	0	0	3	0	92	0	40
2018	Indeterminate (permanent)	60	25	9	2	1	2	0	88	3	1383
2018	Term	59	26	11	0	0	3	1	88	0	67
2017	Indeterminate (permanent)	50	35	8	2	1	3	1	88	3	1078
2017	Term	56	21	15	6	0	3	0	79	6	34
2017	Student	70	23	0	0	3	3	0	97	3	30
2014	Indeterminate (permanent)	55	30	8	2	1	3	1	88	3	1208
2014	Term	64	22	8	2	0	4	0	90	2	55
2014	Student	71	14	0	0	0	11	4	100	0	28

Question 50. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	63	26	6	3	2	89	5	1552
2019	Term	69	23	3	3	1	93	4	78
2019	Student	82	13	3	0	3	95	3	39
2018	Indeterminate (permanent)	63	26	7	2	1	89	4	1380
2018	Term	80	16	4	0	0	96	0	67
2017	Indeterminate (permanent)	55	32	7	4	2	87	6	1078
2017	Term	88	9	3	0	0	97	0	34
2017	Student	90	7	0	0	3	97	3	30
2014	Indeterminate (permanent)	59	30	6	3	1	89	5	1208
2014	Term	77	11	10	2	0	88	2	55
2014	Student	75	21	4	0	0	96	0	28
2011	Indeterminate (permanent)	48	36	9	5	2	84	7	1169
2011	Term	58	35	5	2	0	92	2	40
2011	Student	71	25	4	0	0	96	0	28

Question 51. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	62	23	7	4	3	0	0	86	7	1549
2019	Term	70	16	7	5	1	0	0	87	6	77
2019	Student	83	10	3	3	3	0	0	93	5	40
2018	Indeterminate (permanent)	61	24	10	3	1	0	0	86	4	1387
2018	Term	74	20	3	0	2	0	2	96	2	68
2017	Indeterminate (permanent)	56	28	9	5	2	0	0	83	7	1078
2017	Term	76	15	9	0	0	0	0	91	0	34
2017	Student	80	13	3	0	3	0	0	93	3	30
2014	Indeterminate (permanent)	55	28	9	5	3	0	0	84	7	1207
2014	Term	64	27	7	0	0	2	0	93	0	55
2014	Student	82	14	0	0	0	4	0	100	0	28
2011	Indeterminate (permanent)	47	33	12	5	3	1	0	80	8	1172
2011	Term	50	40	7	2	0	0	0	90	2	40
2011	Student	64	29	4	0	0	0	4	96	0	28

Question 52. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	57	28	7	5	2	0	86	8	1550
2019	Term	69	18	7	5	1	0	87	6	78
2019	Student	83	10	3	3	3	0	93	5	40
2018	Indeterminate (permanent)	56	28	9	5	2	0	85	6	1386
2018	Term	72	23	4	2	0	0	95	2	67
2017	Indeterminate (permanent)	51	31	10	6	2	0	82	8	1078
2017	Term	76	21	3	0	0	0	97	0	34
2017	Student	83	13	0	0	3	0	97	3	30
2014	Indeterminate (permanent)	51	31	9	5	3	0	83	8	1206
2014	Term	68	24	7	2	0	0	91	2	55
2014	Student	71	25	0	0	0	4	100	0	28
2011	Indeterminate (permanent)	44	36	10	6	3	0	80	10	1170
2011	Term	53	37	5	5	0	0	90	5	40
2011	Student	64	29	7	0	0	0	93	0	28

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	58	21	9	6	4	1	0	81	10	1555
2019	Term	57	19	15	6	0	1	1	78	6	77
2019	Student	68	18	10	3	3	0	0	85	5	40
2018	Indeterminate (permanent)	56	22	12	6	3	1	0	79	9	1390
2018	Term	67	16	5	4	3	3	2	87	8	68
2017	Indeterminate (permanent)	52	23	12	7	4	2	0	77	11	1077
2017	Term	82	12	3	0	0	3	0	97	0	34
2017	Student	67	20	3	0	3	3	3	93	4	30
2014	Indeterminate (permanent)	53	22	10	6	5	3	0	78	12	1207
2014	Term	58	26	9	3	2	2	0	86	5	55
2014	Student	54	21	11	4	0	11	0	84	4	28
2011	Indeterminate (permanent)	49	22	13	9	5	3	0	73	14	1171
2011	Term	45	30	10	5	5	3	3	79	10	40
2011	Student	57	18	7	11	0	7	0	81	12	28

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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2019	Indeterminate (permanent)	25	43	31	1558
2019	Term	19	42	38	78
2019	Student	30	35	35	40
2018	Indeterminate (permanent)	25	45	30	1392
2018	Term	23	47	30	68
2017	Indeterminate (permanent)	23	46	30	1079
2017	Term	38	38	24	34
2017	Student	23	30	47	30
2014	Indeterminate (permanent)	23	48	29	1207
2014	Term	33	35	32	55
2014	Student	36	25	39	28
2011	Indeterminate (permanent)	25	48	27	1170
2011	Term	35	42	23	40
2011	Student	36	29	36	28

Question 55. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2019	Indeterminate (permanent)	12	67	10	5	0	6	396
2019	Term	14	48	0	11	20	7	15
2019	Student	0	8	0	0	92	0	12
2018	Indeterminate (permanent)	16	58	15	5	0	5	356
2017	Indeterminate (permanent)	17	59	14	6	0	5	254
2017	Term	38	31	0	8	23	0	13
2014	Indeterminate (permanent)	14	55	19	7	9999	5	282
2014	Term	42	36	5	5	9999	12	18
2014	Student	0	20	10	20	9999	50	10
2011	Indeterminate (permanent)	13	59	17	5	9999	6	292
2011	Term	36	29	21	7	9999	7	14
2011	Student	0	10	20	10	9999	60	10

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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	43	45	6	3	2	1	89	5	1555
2019	Term	26	42	16	11	2	2	70	13	77
2019	Student	30	20	23	8	3	18	61	12	40

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	71	19	4	1	1	3	1	94	2	1555
2019	Term	65	17	9	1	0	5	2	89	1	78
2019	Student	45	15	13	0	0	10	18	83	0	40

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	9	91	1554
2018	Indeterminate (permanent)	9	91	1386

Question 59a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	48	52	139
2018	Indeterminate (permanent)	55	45	121

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	56	44	139
2018	Indeterminate (permanent)	52	48	121

Question 59c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	5	95	139
2018	Indeterminate (permanent)	11	89	121

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	0	100	139
2018	Indeterminate (permanent)	0	100	121

Question 59e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	5	95	139
2018	Indeterminate (permanent)	4	96	121

Question 59f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	0	100	139

Question 59g. From whom did you experience harassment on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	7	93	139

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	34	66	139
2018	Indeterminate (permanent)	38	62	122

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	34	66	139
2018	Indeterminate (permanent)	29	71	122

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	46	54	139
2018	Indeterminate (permanent)	45	55	122

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	43	57	139
2018	Indeterminate (permanent)	35	65	122

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	35	65	139
2018	Indeterminate (permanent)	36	64	122

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	48	52	139
2018	Indeterminate (permanent)	48	52	122

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	36	64	139
2018	Indeterminate (permanent)	32	68	122

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	0	100	139

Question 60i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	11	89	139
2018	Indeterminate (permanent)	15	85	122

Question 60j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	8	92	139
2018	Indeterminate (permanent)	8	92	122

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	45	55	139
2018	Indeterminate (permanent)	43	57	122

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	22	78	139
2018	Indeterminate (permanent)	18	82	122

Question 60m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	8	92	139
2018	Indeterminate (permanent)	15	85	122

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	64	36	139
2018	Indeterminate (permanent)	56	44	122

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	31	69	139
2018	Indeterminate (permanent)	29	71	122

Question 61c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	12	88	139
2018	Indeterminate (permanent)	15	85	122

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	14	86	139
2018	Indeterminate (permanent)	17	83	122

Question 61e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	9	91	139
2018	Indeterminate (permanent)	6	94	122

Question 61g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	15	85	139
2018	Indeterminate (permanent)	14	86	122

Question 61h. What action(s) did you take to address the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	10	90	139
2018	Indeterminate (permanent)	11	89	122

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	22	78	139
2018	Indeterminate (permanent)	25	75	122

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	11	89	1555

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	22	16	15	8	5	26	8	58	20	1557
2019	Term	26	11	15	5	1	35	7	63	11	78
2019	Student	40	13	10	0	0	28	10	84	0	40
2018	Indeterminate (permanent)	20	18	19	7	5	25	6	56	17	1388
2018	Term	24	12	10	2	2	40	10	74	6	67
2017	Indeterminate (permanent)	17	18	16	7	7	29	6	54	22	1079
2017	Term	9	6	21	3	0	59	3	38	8	34
2017	Student	30	7	10	0	0	33	20	79	0	30
2014	Indeterminate (permanent)	22	20	16	6	4	25	6	62	15	1206
2014	Term	31	18	11	6	2	32	0	73	11	55
2014	Student	21	21	7	0	0	32	18	86	0	28

Question 65. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	45	28	13	5	3	5	1	78	9	1552
2019	Term	47	24	11	5	1	10	1	81	8	78
2019	Student	48	20	20	0	0	8	5	77	0	40
2018	Indeterminate (permanent)	39	30	16	6	3	6	1	74	9	1387
2018	Term	38	26	8	8	2	15	3	78	12	67
2017	Indeterminate (permanent)	34	36	14	6	4	6	1	74	10	1074
2017	Term	32	18	18	9	0	24	0	65	12	34
2017	Student	50	30	7	0	0	10	3	92	0	30
2014	Indeterminate (permanent)	40	32	14	5	3	6	1	77	8	1208
2014	Term	55	21	11	0	3	9	0	84	4	54
2014	Student	46	21	7	0	0	25	0	90	0	28
2011	Indeterminate (permanent)	33	37	16	6	2	6	0	75	9	1172
2011	Term	35	37	12	3	2	10	0	81	6	40
2011	Student	61	21	7	0	0	11	0	92	0	28

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	5	95	1555
2018	Indeterminate (permanent)	5	95	1389
2018	Student	0	100	57

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	5	95	1556

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	25	14	18	4	2	30	7	62	9	1554
2019	Term	26	9	14	4	0	42	6	66	8	78
2019	Student	38	15	10	3	0	25	10	81	4	40
2018	Indeterminate (permanent)	22	16	20	3	3	31	5	59	9	1383
2018	Term	27	11	10	2	2	41	8	75	6	68
2017	Indeterminate (permanent)	19	17	16	3	3	36	7	63	9	1077
2017	Term	6	9	18	0	3	62	3	42	8	34
2017	Student	45	7	7	0	0	28	14	88	0	29
2014	Indeterminate (permanent)	24	16	16	3	2	33	7	67	7	1209
2014	Term	37	14	12	2	0	30	6	79	3	55
2014	Student	43	11	4	0	0	21	21	94	0	28

Question 73. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	49	25	12	4	2	7	1	81	6	1553
2019	Term	44	23	11	4	0	16	1	82	5	78
2019	Student	48	28	13	0	0	10	3	86	0	40
2018	Indeterminate (permanent)	42	29	15	3	2	8	1	78	6	1388
2018	Term	39	26	13	3	2	16	2	78	6	68
2017	Indeterminate (permanent)	40	33	13	2	2	8	1	81	5	1080
2017	Term	41	24	9	6	3	18	0	79	11	34
2017	Student	63	20	3	0	0	13	0	96	0	30
2014	Indeterminate (permanent)	40	31	12	3	1	11	1	81	5	1207
2014	Term	55	18	9	0	2	15	2	87	2	55
2014	Student	50	14	4	0	0	21	11	95	0	28
2011	Indeterminate (permanent)	41	35	13	2	1	8	0	83	3	1173
2011	Term	35	35	20	0	0	10	0	78	0	40
2011	Student	46	36	0	0	0	18	0	100	0	28

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Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	29	28	19	11	12	0	58	23	1553
2019	Term	38	28	26	5	3	0	66	8	78
2019	Student	35	30	15	10	5	5	68	16	40
2018	Indeterminate (permanent)	37	30	17	8	6	1	67	15	1387
2018	Term	47	37	9	3	3	2	85	6	68
2017	Indeterminate (permanent)	46	29	13	5	6	1	76	10	1078
2017	Term	50	24	9	6	9	3	76	15	34
2017	Student	43	30	17	7	3	0	73	10	30

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	25	34	21	13	7	0	59	20	1551
2019	Term	46	32	17	4	1	0	78	5	78
2019	Student	55	25	20	0	0	0	80	0	40
2018	Indeterminate (permanent)	22	33	27	12	6	0	55	19	1389
2018	Term	38	30	27	0	3	2	69	3	67
2017	Indeterminate (permanent)	21	36	25	11	6	1	58	17	1079
2017	Term	41	32	21	3	3	0	74	6	34
2017	Student	57	33	10	0	0	0	90	0	30

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	40	31	18	7	3	1	72	10	1541
2019	Term	57	26	15	0	1	1	83	1	78
2019	Student	73	18	10	0	0	0	90	0	40
2018	Indeterminate (permanent)	36	33	19	8	4	1	69	12	1380
2018	Term	59	23	11	5	0	2	84	5	68
2017	Indeterminate (permanent)	35	36	16	8	3	2	72	11	1078
2017	Term	59	29	9	0	0	3	91	0	34
2017	Student	70	20	7	3	0	0	90	3	30

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	19	26	24	17	13	0	1	46	30	1546
2019	Term	34	27	29	5	3	1	1	62	8	78
2019	Student	48	25	18	8	3	0	0	73	10	40
2018	Indeterminate (permanent)	19	28	27	16	9	0	0	47	26	1379
2018	Term	46	23	20	8	2	0	2	70	9	68
2017	Indeterminate (permanent)	17	31	25	16	9	0	1	49	25	1078
2017	Term	44	24	24	3	3	0	3	70	6	34
2017	Student	57	37	0	0	3	3	0	97	3	30

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	59	23	9	4	2	0	3	85	6	1547
2019	Term	76	11	8	0	3	1	1	89	3	78
2019	Student	77	21	0	0	0	0	3	100	0	39
2018	Indeterminate (permanent)	58	24	10	4	2	0	3	84	5	1385
2018	Term	75	11	7	2	0	2	3	91	2	68
2017	Indeterminate (permanent)	54	26	10	2	1	0	5	85	4	1079
2017	Term	65	26	3	0	0	0	6	97	0	34
2017	Student	77	13	0	0	0	0	10	100	0	30

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	44	31	13	7	4	0	0	75	11	1549
2019	Term	58	23	12	4	3	1	0	81	7	78
2019	Student	60	15	18	5	3	0	0	75	8	40
2018	Indeterminate (permanent)	41	30	17	7	4	0	0	72	11	1384
2018	Term	62	21	10	4	2	0	2	84	6	67
2017	Indeterminate (permanent)	35	36	17	8	4	0	0	71	12	1077
2017	Term	62	26	12	0	0	0	0	88	0	34
2017	Student	60	17	17	3	0	3	0	79	3	30

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	35	36	18	6	4	0	0	71	10	1553
2019	Term	57	25	12	5	2	0	0	81	7	78
2019	Student	58	25	10	5	3	0	0	83	8	40
2018	Indeterminate (permanent)	31	36	20	8	3	1	0	68	11	1387
2018	Term	44	28	20	3	5	0	0	72	8	68
2017	Indeterminate (permanent)	30	37	19	9	4	0	1	68	13	1078
2017	Term	53	38	6	3	0	0	0	91	3	34
2017	Student	70	20	3	3	0	3	0	93	3	30

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	24	37	23	11	5	0	0	61	16	1553
2019	Term	45	27	24	1	1	1	0	73	3	78
2019	Student	50	40	8	3	0	0	0	90	3	40
2018	Indeterminate (permanent)	24	37	22	12	5	0	0	61	16	1384
2018	Term	36	31	21	5	6	0	0	68	11	68
2017	Indeterminate (permanent)	20	37	25	11	6	0	1	58	17	1079
2017	Term	50	32	15	3	0	0	0	82	3	34
2017	Student	69	24	3	0	0	3	0	96	0	29

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	31	32	20	11	6	0	0	63	16	1554
2019	Term	38	37	16	8	1	0	0	75	9	77
2019	Student	35	30	25	8	3	0	0	65	10	40
2018	Indeterminate (permanent)	28	34	22	11	5	0	0	62	16	1384
2018	Term	41	29	18	9	3	0	0	70	12	67
2017	Indeterminate (permanent)	26	34	21	13	6	0	1	60	19	1079
2017	Term	53	35	6	6	0	0	0	88	6	34
2017	Student	37	40	17	0	3	3	0	79	3	30

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	48	27	12	8	5	1	75	12	1551
2019	Term	60	27	6	7	1	0	87	8	78
2019	Student	73	13	5	5	5	0	85	10	40

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	37	34	17	9	2	0	1	72	11	1546
2019	Term	43	31	17	5	3	0	0	75	8	77
2019	Student	51	26	18	5	0	0	0	77	5	39
2018	Indeterminate (permanent)	31	35	21	9	3	0	0	66	12	1376
2018	Term	39	30	20	8	3	0	0	69	11	68
2017	Indeterminate (permanent)	28	39	19	9	4	0	1	68	13	1076
2017	Term	39	30	21	9	0	0	0	70	9	33
2017	Student	40	30	27	0	0	3	0	72	0	30

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	56	20	11	7	5	1	77	11	1544
2019	Term	72	22	5	1	0	0	94	1	78
2019	Student	75	20	5	0	0	0	95	0	40
2018	Indeterminate (permanent)	54	20	11	8	5	1	76	13	1378
2018	Term	65	19	16	0	0	0	84	0	66
2017	Indeterminate (permanent)	47	22	15	8	6	1	70	15	1080
2017	Term	59	18	18	3	3	0	76	6	34
2017	Student	73	23	3	0	0	0	97	0	30

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	79	9	3	1	1	6	93	3	1547
2019	Term	88	5	3	0	0	4	97	0	76
2019	Student	88	8	3	0	0	3	97	0	40
2018	Indeterminate (permanent)	76	11	6	2	2	4	90	4	1381
2018	Term	89	8	2	0	2	0	97	2	68

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	79	10	5	2	2	0	2	91	4	1552
2019	Term	85	7	4	1	1	0	2	93	3	78
2019	Student	80	10	8	3	0	0	0	90	3	40
2018	Indeterminate (permanent)	77	12	5	2	2	0	2	91	4	1381
2018	Term	91	7	0	0	2	0	0	98	2	67
2017	Indeterminate (permanent)	78	11	4	3	2	0	2	91	5	1078
2017	Term	85	12	0	3	0	0	0	97	3	34
2017	Student	93	3	0	0	0	3	0	100	0	29

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	64	26	7	2	1	1	91	3	1553
2019	Term	82	15	4	0	0	0	96	0	78
2019	Student	85	5	5	5	0	0	90	5	40
2018	Indeterminate (permanent)	60	27	8	2	1	0	88	4	1388
2018	Term	83	14	3	0	0	0	97	0	68
2017	Indeterminate (permanent)	58	28	8	3	2	1	87	4	1076
2017	Term	74	24	3	0	0	0	97	0	34
2017	Student	77	17	3	0	3	0	93	3	30

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	64	19	9	5	3	0	1	83	8	1547
2019	Term	85	9	4	1	1	0	0	94	2	77
2019	Student	85	5	8	3	0	0	0	90	3	40
2018	Indeterminate (permanent)	60	21	9	5	3	0	1	83	8	1390
2018	Term	73	20	3	2	2	2	0	94	3	67
2017	Indeterminate (permanent)	62	23	7	4	3	0	1	85	7	1074
2017	Term	82	12	3	3	0	0	0	94	3	34
2017	Student	87	7	0	0	3	0	3	97	3	30

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	63	12	4	1	0	19	93	2	1535
2019	Term	80	0	0	0	0	20	100	0	78
2019	Student	79	3	0	0	0	18	100	0	38
2018	Indeterminate (permanent)	58	12	5	1	0	24	92	2	1373
2018	Term	64	6	2	0	0	28	98	0	68
2017	Indeterminate (permanent)	58	13	3	1	1	24	93	2	1077
2017	Term	59	3	0	0	0	38	100	0	34
2017	Student	77	3	0	0	3	17	96	4	30

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	77	12	4	1	5	94	2	1545
2019	Term	90	4	0	0	6	100	0	78
2019	Student	83	10	0	5	3	95	5	40
2018	Indeterminate (permanent)	76	14	4	0	5	95	1	1386
2018	Term	85	8	0	0	7	100	0	66
2017	Indeterminate (permanent)	75	13	3	1	8	95	1	1071
2017	Term	79	6	6	3	6	91	3	34
2017	Student	83	17	0	0	0	100	0	29

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	90	6	2	0	0	0	2	97	1	1548
2019	Term	62	14	7	12	5	0	0	76	18	78
2019	Student	63	10	18	8	3	0	0	73	10	40
2018	Indeterminate (permanent)	87	7	2	1	1	0	2	97	2	1391
2018	Term	60	12	8	11	7	2	0	73	18	68
2017	Indeterminate (permanent)	84	10	2	1	1	0	2	96	2	1078
2017	Term	62	18	9	9	3	0	0	79	12	34
2017	Student	57	23	10	3	0	0	7	86	4	30

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	63	25	7	2	1	1	89	3	1552
2019	Term	72	23	3	1	0	1	96	1	78
2019	Student	65	20	10	3	0	3	87	3	40
2018	Indeterminate (permanent)	60	25	10	3	1	2	87	4	1389
2018	Term	72	23	3	3	0	0	94	3	68
2017	Indeterminate (permanent)	56	28	11	2	1	2	86	3	1078
2017	Term	68	24	6	3	0	0	91	3	34
2017	Student	83	17	0	0	0	0	100	0	30

Question 75. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	20	39	31	9	1	59	10	1557
2019	Term	35	43	17	4	1	78	5	78
2019	Student	43	30	28	0	0	73	0	40
2018	Indeterminate (permanent)	20	38	30	8	2	59	11	1388
2018	Term	37	40	17	6	0	76	6	68
2017	Indeterminate (permanent)	14	38	36	8	3	52	11	1080
2017	Term	24	56	21	0	0	79	0	34
2017	Student	23	63	10	3	0	87	3	30

Question 76. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	6	16	37	26	15	0	41	22	1553
2019	Term	4	5	28	44	19	0	63	9	77
2019	Student	5	10	28	30	28	0	58	15	40
2018	Indeterminate (permanent)	5	15	38	28	14	0	42	20	1384
2018	Term	3	6	28	32	30	0	62	10	67
2017	Indeterminate (permanent)	5	15	39	28	13	0	41	20	1079
2017	Term	0	6	32	24	38	0	62	6	34
2017	Student	0	0	27	47	23	3	72	0	30

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	43	37	12	4	2	2	82	6	1554
2019	Term	41	40	6	4	3	7	87	7	78
2019	Student	30	38	10	15	3	5	71	18	40
2018	Indeterminate (permanent)	41	39	11	4	1	3	83	5	1388
2018	Term	39	31	15	3	3	10	77	6	67
2017	Indeterminate (permanent)	36	40	14	6	2	3	78	8	1079
2017	Term	56	15	24	3	3	0	71	6	34
2017	Student	37	40	7	0	3	13	88	4	30

Question 78. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	38	37	12	8	3	1	76	11	1553
2019	Term	50	37	5	3	4	1	89	6	78
2019	Student	45	30	18	5	0	3	77	5	40
2018	Indeterminate (permanent)	35	38	14	8	3	2	75	11	1392
2018	Term	52	34	6	2	3	3	88	5	67
2017	Indeterminate (permanent)	27	43	14	9	5	1	71	14	1078
2017	Term	56	29	6	3	0	6	91	3	34
2017	Student	53	33	7	0	0	7	93	0	30

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	11	89	1555
2019	Term	7	93	78
2019	Student	3	98	40
2017	Indeterminate (permanent)	15	85	1079
2014	Indeterminate (permanent)	11	89	1206
2014	Term	16	84	54

Question 80. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	85	15	173
2017	Indeterminate (permanent)	72	28	159
2014	Indeterminate (permanent)	79	21	137

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	49	35	4	10	1	1	85	11	144
2017	Indeterminate (permanent)	55	31	3	5	4	1	87	10	115
2014	Indeterminate (permanent)	53	32	6	8	1	0	85	9	108

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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	18	35	24	11	9	2	0	19	81	1555
2019	Term	49	33	11	1	4	2	0	50	50	78
2019	Student	60	20	3	5	3	3	8	67	33	40
2018	Indeterminate (permanent)	32	32	20	7	5	2	1	33	67	1389
2018	Term	54	22	13	6	1	3	0	56	44	67
2017	Indeterminate (permanent)	43	30	13	5	3	4	1	45	55	1080
2017	Term	56	26	6	3	6	0	3	58	42	34
2017	Student	40	20	23	7	0	3	7	44	56	30

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	63	37	1230
2019	Term	49	51	38
2019	Student	50	50	12

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 84. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	28	72	1223
2019	Term	60	40	37
2019	Student	75	25	12
2018	Indeterminate (permanent)	21	79	890
2018	Term	46	54	28

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	15	25	17	18	19	1	5	43	40	1217
2019	Term	38	16	13	6	16	3	8	61	25	38
2019	Student	25	25	17	8	17	0	8	55	27	12
2018	Indeterminate (permanent)	23	23	19	16	11	2	7	50	30	891
2018	Term	39	23	10	14	4	4	8	69	20	28
2017	Indeterminate (permanent)	26	23	16	10	9	3	13	59	22	561
2017	Term	50	14	0	21	7	0	7	69	31	14
2017	Student	40	27	13	7	0	13	0	77	8	15

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	8	14	16	10	18	4	30	33	42	1223
2019	Term	19	8	15	10	15	3	30	40	37	38
2019	Student	0	33	17	17	17	0	17	40	40	12
2018	Indeterminate (permanent)	10	13	14	11	11	6	34	39	38	896
2018	Term	36	15	4	14	6	4	21	69	26	28
2017	Indeterminate (permanent)	9	10	11	7	12	5	46	39	39	561
2017	Term	0	7	0	7	29	0	57	17	83	14
2017	Student	7	20	7	0	40	13	13	36	55	15

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	52	18	9	6	7	1	6	75	15	1549
2019	Term	67	5	6	4	4	3	11	84	9	78
2019	Student	43	10	8	5	5	3	28	75	14	40
2018	Indeterminate (permanent)	58	14	8	6	4	1	9	80	11	1388
2018	Term	74	8	3	1	0	0	14	95	1	68

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Date modified:: 2019-03-01

2019 Public Service Employee Survey Results for Communications Security Establishment Canada by Question 93. What is your current employee status?

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Question 22. In my work unit, individuals behave in a respectful manner.

Question 23. The people I work with value my ideas and opinions.

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I can count on my immediate supervisor to keep his or her promises.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 30. My immediate supervisor seems to care about me as a person.

Question 31. I am satisfied with the quality of supervision I receive.

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Question 35. I have confidence in the senior management of my department or agency.

Question 36. Senior management in my department or agency makes effective and timely decisions.

Question 37. Essential information flows effectively from senior management to staff.

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Question 40. I feel that change is managed well in my department or agency.

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 44. My department or agency does a good job of supporting employee career development.

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 49. My department or agency implements activities and practices that support a diverse workplace.

Question 50. Overall, my department or agency treats me with respect.

Question 51. I would recommend my department or agency as a great place to work.

Question 52. I am satisfied with my department or agency.

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Question 55. Please indicate your reason for leaving.

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Harassment

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?