2019 Public Service Employee Survey Results for Communications Security Establishment Canada by Question 91. Do you work full-time or part-time?

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 42 43 3 9 2 0 0 85 12 1640
2019 Part-time 44 31 4 20 0 0 0 76 20 26
2017 Full-time 40 47 4 7 2 0 0 87 8 1116
2017 Part-time 46 42 0 4 8 0 0 88 12 26
2014 Full-time 40 46 4 7 3 0 0 86 10 1249
2014 Part-time 42 54 4 0 0 0 0 96 0 41
2011 Full-time 39 47 4 7 2 0 0 87 10 1233
2011 Part-time 50 39 0 6 0 0 6 94 6 18

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 67 14 6 5 4 0 2 84 10 1637
2019 Part-time 84 4 0 8 4 0 0 88 12 26
2017 Full-time 68 14 5 7 4 0 2 83 12 1117
2017 Part-time 69 19 4 4 4 0 0 88 8 26
2014 Full-time 67 15 5 6 5 0 2 84 11 1247
2014 Part-time 71 19 0 10 0 0 0 90 10 40
2011 Full-time 67 15 5 8 4 0 2 83 12 1231
2011 Part-time 67 17 0 11 0 0 6 88 12 18

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 44 33 5 13 5 0 0 77 18 1636
2019 Part-time 29 32 4 27 8 0 0 61 35 26
2017 Full-time 36 33 6 16 9 0 0 69 25 1117
2017 Part-time 31 42 4 12 12 0 0 73 23 26
2014 Full-time 39 34 7 13 6 0 0 73 19 1248
2014 Part-time 39 48 3 8 3 0 0 87 11 41
2011 Full-time 35 36 8 13 8 0 0 71 21 1227
2011 Part-time 22 50 6 11 6 0 6 76 18 18

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 41 36 9 9 4 0 0 78 13 1628
2019 Part-time 37 35 7 0 17 0 4 75 18 25
2017 Full-time 37 42 9 9 4 0 0 79 13 1118
2017 Part-time 15 58 8 12 8 0 0 73 19 26
2014 Full-time 38 37 9 11 4 0 0 76 15 1249
2014 Part-time 45 36 7 8 0 0 4 84 8 41
2011 Full-time 39 39 9 8 3 0 1 79 12 1232
2011 Part-time 39 28 11 0 6 0 17 80 7 18

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 61 27 5 4 3 0 0 89 7 1623
2019 Part-time 69 12 7 12 0 0 0 81 12 26
2017 Full-time 59 30 5 4 1 0 0 90 5 1115
2017 Part-time 65 19 4 8 4 0 0 85 12 26
2014 Full-time 56 32 7 4 1 0 0 88 5 1249
2014 Part-time 51 43 3 3 0 0 0 94 3 41

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 63 25 5 4 3 0 0 89 6 1637
2019 Part-time 77 7 4 4 0 0 8 91 4 26
2017 Full-time 57 29 6 5 2 0 0 87 7 1118
2017 Part-time 65 27 0 0 0 0 8 100 0 26
2014 Full-time 57 27 8 4 2 1 1 86 6 1249
2014 Part-time 70 21 5 0 2 2 0 93 2 41
2011 Full-time 52 31 7 6 2 1 0 84 8 1234
2011 Part-time 72 17 6 0 0 0 6 94 0 18

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 52 33 7 5 3 0 0 86 7 1641
2019 Part-time 54 34 0 12 0 0 0 88 12 26
2017 Full-time 47 37 7 5 3 0 0 85 9 1118
2017 Part-time 54 38 4 4 0 0 0 92 4 26
2014 Full-time 46 39 7 6 3 0 0 85 8 1249
2014 Part-time 52 39 8 2 0 0 0 90 2 41
2011 Full-time 48 36 7 5 3 0 0 84 9 1232
2011 Part-time 61 28 0 6 0 0 6 94 6 18

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 37 37 12 9 5 0 0 74 14 1639
2019 Part-time 42 34 4 16 4 0 0 76 20 26
2017 Full-time 33 37 12 12 6 0 0 71 18 1117
2017 Part-time 35 46 15 0 4 0 0 81 4 26
2014 Full-time 34 37 13 9 6 0 0 72 15 1248
2014 Part-time 55 36 7 2 0 0 0 91 2 41
2011 Full-time 26 43 13 11 6 0 0 69 17 1233
2011 Part-time 50 22 11 11 0 0 6 77 12 18

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 32 42 11 11 4 0 0 74 16 1629
2019 Part-time 42 34 12 0 12 0 0 76 12 26
2017 Full-time 29 42 11 14 4 0 0 71 18 1117
2017 Part-time 35 35 15 15 0 0 0 69 15 26

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 55 32 6 4 2 0 0 88 6 1633
2019 Part-time 58 34 0 4 4 0 0 92 8 26
2017 Full-time 50 34 8 5 2 0 0 85 7 1115
2017 Part-time 42 38 8 4 4 4 0 84 8 26
2014 Full-time 52 35 7 5 1 0 0 87 6 1250
2014 Part-time 65 33 3 0 0 0 0 97 0 41
2011 Full-time 50 37 7 4 2 0 0 87 6 1233
2011 Part-time 61 28 6 0 0 0 6 94 0 18

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 44 35 10 7 4 0 0 78 11 1637
2019 Part-time 36 43 0 12 8 0 0 80 20 26
2017 Full-time 38 37 10 10 4 0 0 75 14 1116
2017 Part-time 35 46 15 4 0 0 0 81 4 26

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 63 27 7 1 1 0 0 90 3 1628
2019 Part-time 50 43 3 4 0 0 0 93 4 26
2017 Full-time 62 28 6 2 0 0 0 91 3 1113
2017 Part-time 64 32 4 0 0 0 0 96 0 25
2014 Full-time 70 23 5 1 1 0 0 93 2 1249
2014 Part-time 72 25 3 0 0 0 0 97 0 41
2011 Full-time 67 25 5 2 1 0 0 92 2 1234
2011 Part-time 56 33 0 6 0 6 0 94 6 18

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 46 35 8 7 4 0 0 81 11 1631
2019 Part-time 38 34 8 12 4 0 4 75 17 26
2017 Full-time 43 37 9 8 3 0 0 80 11 1112
2017 Part-time 63 29 4 4 0 0 0 92 4 24
2014 Full-time 37 42 9 7 5 0 0 80 12 1250
2014 Part-time 45 44 7 5 0 0 0 88 5 41
2011 Full-time 43 37 9 8 3 0 0 80 11 1230
2011 Part-time 56 28 6 6 0 6 0 88 6 18

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 52 32 8 5 3 0 0 84 8 1636
2019 Part-time 42 35 3 16 4 0 0 77 20 26
2017 Full-time 51 32 8 6 2 0 0 84 8 1112
2017 Part-time 64 28 4 4 0 0 0 92 4 25
2014 Full-time 51 30 9 6 3 0 0 82 10 1250
2014 Part-time 63 30 7 0 0 0 0 93 0 41

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 44 36 10 7 2 0 0 80 9 1617
2019 Part-time 26 47 0 18 4 4 0 77 23 24
2017 Full-time 43 37 9 8 3 0 0 80 10 1114
2017 Part-time 56 32 0 12 0 0 0 88 12 25
2014 Full-time 44 35 10 7 3 0 0 80 10 1250
2014 Part-time 62 29 7 2 0 0 0 91 2 41
2011 Full-time 42 37 10 6 3 1 0 80 9 1228
2011 Part-time 39 50 0 0 6 0 6 94 6 18

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 57 31 7 3 2 0 0 88 5 1638
2019 Part-time 53 31 4 12 0 0 0 84 12 26
2017 Full-time 52 34 7 4 3 0 0 86 6 1114
2017 Part-time 72 24 0 4 0 0 0 96 4 25
2014 Full-time 54 33 6 3 2 0 0 88 6 1247
2014 Part-time 63 30 2 2 0 3 0 96 2 41
2011 Full-time 52 36 6 3 2 0 0 88 6 1233
2011 Part-time 67 22 0 6 0 0 6 94 6 18

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 44 31 15 7 3 0 0 75 10 1637
2019 Part-time 42 25 20 4 4 0 4 70 8 26
2017 Full-time 43 35 13 5 2 0 1 80 8 1119
2017 Part-time 58 31 8 4 0 0 0 88 4 26
2014 Full-time 40 38 14 5 2 0 1 79 7 1250
2014 Part-time 58 34 8 0 0 0 0 92 0 41
2011 Full-time 33 36 18 8 4 0 0 70 12 1233
2011 Part-time 44 44 0 6 0 6 0 94 6 18

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 8 22 36 24 9 1 0 33 31 1635
2019 Part-time 13 13 34 24 13 4 0 38 26 25
2017 Full-time 8 21 43 17 9 1 2 27 30 1114
2017 Part-time 4 35 23 31 4 0 4 36 40 26
2014 Full-time 9 23 40 19 8 0 1 28 32 1246
2014 Part-time 5 9 36 25 23 2 0 49 14 41
2011 Full-time 9 25 40 18 7 0 1 25 34 1230
2011 Part-time 0 11 44 22 17 0 6 41 12 18

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 7 16 25 28 21 1 1 50 24 1634
2019 Part-time 17 13 41 13 17 0 0 29 29 25
2017 Full-time 6 15 28 27 20 1 2 49 22 1113
2017 Part-time 12 4 31 23 23 4 4 50 17 26
2014 Full-time 5 13 28 32 19 1 2 53 19 1245
2014 Part-time 2 6 26 35 25 2 3 64 9 41
2011 Full-time 7 14 29 30 16 1 3 47 22 1230
2011 Part-time 0 6 28 17 33 11 6 60 7 18

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 10 22 32 21 13 1 1 34 33 1636
2019 Part-time 15 19 32 17 13 0 4 31 36 25
2017 Full-time 11 24 33 20 10 1 2 31 35 1115
2017 Part-time 19 8 31 27 8 4 4 38 29 26
2014 Full-time 14 24 33 17 9 1 1 27 39 1249
2014 Part-time 4 14 28 16 32 5 0 51 19 41
2011 Full-time 15 26 34 14 7 1 2 22 43 1230
2011 Part-time 6 17 17 22 28 0 11 56 25 18

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 3 10 26 35 24 0 1 60 13 1627
2019 Part-time 0 0 39 32 25 0 4 60 0 25
2017 Full-time 3 9 30 36 20 1 2 57 12 1109
2017 Part-time 4 0 31 31 27 0 8 63 4 26
2014 Full-time 4 10 30 35 20 0 1 56 14 1245
2014 Part-time 2 2 15 32 46 0 4 81 4 41
2011 Full-time 6 13 32 29 17 0 2 47 20 1229
2011 Part-time 0 11 22 17 44 0 6 65 12 18

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 12 21 28 20 17 1 1 38 34 1635
2019 Part-time 8 15 43 21 13 0 0 33 24 25
2017 Full-time 10 21 30 20 16 1 2 37 32 1111
2017 Part-time 8 12 35 23 12 4 8 39 22 26
2014 Full-time 10 18 30 25 15 0 2 41 29 1246
2014 Part-time 3 14 18 30 31 4 0 64 17 41
2011 Full-time 14 22 28 20 13 1 2 34 38 1230
2011 Part-time 6 6 28 28 28 0 6 59 12 18

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 9 16 26 26 20 2 1 47 26 1627
2019 Part-time 8 16 41 15 8 4 8 26 27 26
2017 Full-time 5 13 30 29 19 2 3 50 19 1115
2017 Part-time 4 12 23 23 19 8 12 52 19 26
2014 Full-time 4 8 27 34 24 2 2 60 12 1245
2014 Part-time 2 4 15 17 58 0 5 78 6 41
2011 Full-time 7 17 29 26 16 2 3 44 25 1228
2011 Part-time 0 6 22 33 28 6 6 69 6 18

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 10 18 35 22 13 1 1 36 29 1636
2019 Part-time 19 26 17 21 13 0 4 35 48 25
2017 Full-time 9 22 34 21 11 1 2 33 33 1114
2017 Part-time 8 15 50 12 4 12 0 17 26 26
2014 Full-time 13 21 36 19 10 1 1 29 34 1248
2014 Part-time 0 11 39 17 29 2 3 48 12 41

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 10 18 32 25 14 0 1 39 28 1641
2019 Part-time 8 28 31 25 8 0 0 33 36 25
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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 67 13 7 5 4 0 3 83 9 1636
2019 Part-time 81 7 0 8 4 0 0 88 12 26
2017 Full-time 62 16 6 8 4 0 4 81 13 1118
2017 Part-time 69 15 4 12 0 0 0 85 12 26
2014 Full-time 67 12 6 6 5 0 4 83 11 1250
2014 Part-time 73 9 6 9 4 0 0 82 13 41
2011 Full-time 63 15 6 7 5 0 4 81 13 1225
2011 Part-time 61 11 17 0 6 0 6 76 6 18

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 39 30 12 8 3 4 4 74 13 1638
2019 Part-time 50 23 7 8 8 0 4 76 17 26
2017 Full-time 31 31 14 9 7 4 3 67 18 1116
2017 Part-time 46 19 19 4 0 0 12 74 4 26
2014 Full-time 37 31 11 7 6 4 3 74 14 1249
2014 Part-time 54 22 9 7 3 0 4 80 10 41

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 59 25 7 6 3 0 0 84 9 1630
2019 Part-time 69 15 0 8 8 0 0 84 16 26
2017 Full-time 51 29 7 7 5 1 0 81 12 1115
2017 Part-time 69 19 12 0 0 0 0 88 0 26
2014 Full-time 54 26 7 7 5 1 0 81 12 1251
2014 Part-time 60 25 3 8 3 0 2 86 11 41

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 62 28 5 4 1 0 0 90 5 1631
2019 Part-time 73 15 0 8 4 0 0 88 12 26
2017 Full-time 50 35 7 5 3 0 0 85 8 1119
2017 Part-time 73 19 8 0 0 0 0 92 0 26
2014 Full-time 48 38 7 5 2 0 0 86 7 1250
2014 Part-time 63 27 8 3 0 0 0 89 3 41

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 59 30 6 3 1 1 0 89 4 1633
2019 Part-time 57 31 0 8 4 0 0 88 12 26
Top of Page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 63 21 10 2 1 1 2 86 4 1640
2019 Part-time 69 31 0 0 0 0 0 100 0 26

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 48 29 10 7 4 0 0 78 12 1642
2019 Part-time 48 31 8 8 4 0 0 80 12 26
2017 Full-time 40 35 10 10 4 0 1 76 14 1118
2017 Part-time 42 35 15 4 0 4 0 80 4 26
2014 Full-time 41 37 11 7 4 0 0 78 11 1250
2014 Part-time 63 29 6 2 0 0 0 92 2 41
2011 Full-time 36 37 11 9 6 1 0 74 15 1232
2011 Part-time 56 11 17 0 0 0 17 80 0 18

Question 26. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 57 25 8 6 3 1 1 83 9 1639
2019 Part-time 67 12 12 4 0 0 4 83 4 26
2017 Full-time 50 29 10 5 4 1 1 81 9 1118
2017 Part-time 65 19 4 4 0 8 0 92 4 26
2014 Full-time 51 30 10 5 3 2 0 82 8 1249
2014 Part-time 71 21 4 2 0 2 0 94 2 41
2011 Full-time 47 28 11 6 4 2 0 77 11 1230
2011 Part-time 56 28 6 0 0 6 6 94 0 18

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 53 28 8 8 3 0 0 81 11 1634
2019 Part-time 59 29 8 0 4 0 0 88 4 26
2017 Full-time 46 33 9 7 4 0 0 80 11 1116
2017 Part-time 65 27 4 4 0 0 0 92 4 26
2014 Full-time 47 33 8 8 4 0 0 80 12 1250
2014 Part-time 64 23 9 2 2 0 0 87 4 41
2011 Full-time 44 33 10 8 5 1 0 78 13 1230
2011 Part-time 56 11 22 6 0 0 6 71 6 18

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 79 8 4 3 3 0 3 90 6 1634
2019 Part-time 85 7 0 4 0 0 4 96 4 26
2017 Full-time 75 10 4 3 3 0 4 89 6 1119
2017 Part-time 77 8 0 4 4 4 4 92 8 26
2014 Full-time 75 11 4 4 3 0 4 89 7 1250
2014 Part-time 76 14 6 0 4 0 0 90 4 41
2011 Full-time 75 10 5 3 3 0 3 88 6 1232
2011 Part-time 72 6 11 0 6 0 6 82 6 18

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 72 15 5 2 1 2 3 92 3 1639
2019 Part-time 81 4 8 0 0 3 4 91 0 26
2017 Full-time 68 21 3 2 2 1 3 93 4 1117
2017 Part-time 96 0 0 0 0 0 4 100 0 26
2014 Full-time 67 19 5 3 1 1 3 91 4 1251
2014 Part-time 80 20 0 0 0 0 0 100 0 41
2011 Full-time 66 21 5 4 2 0 2 89 6 1231
2011 Part-time 89 0 0 6 0 6 0 94 6 18

Question 30. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 71 17 7 2 2 1 0 89 4 1640
2019 Part-time 80 4 4 8 4 0 0 84 12 26
2017 Full-time 61 23 8 3 3 1 0 86 6 1118
2017 Part-time 77 19 0 4 0 0 0 96 4 26

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 57 25 8 6 3 0 0 83 10 1640
2019 Part-time 61 12 19 8 0 0 0 73 8 26
2017 Full-time 55 27 8 6 3 0 0 82 10 1115
2017 Part-time 73 19 4 0 4 0 0 92 4 26
2014 Full-time 54 28 8 6 3 0 0 83 9 1248
2014 Part-time 68 26 6 0 0 0 0 94 0 41
Top of Page

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 40 29 12 9 4 6 0 74 14 1639
2019 Part-time 31 25 19 12 4 8 0 62 18 26
2017 Full-time 27 34 14 12 7 7 0 65 20 1117
2017 Part-time 27 19 19 15 0 19 0 57 19 26
2014 Full-time 32 34 13 10 5 6 0 70 16 1249
2014 Part-time 56 28 2 2 0 12 0 95 2 40
2011 Full-time 24 31 18 12 8 7 0 59 21 1233
2011 Part-time 33 17 11 0 6 22 11 75 8 18

Question 35. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 34 32 14 11 6 2 0 68 18 1636
2019 Part-time 28 21 8 34 8 0 0 49 42 25
2017 Full-time 25 35 15 16 8 2 0 61 24 1114
2017 Part-time 15 42 15 15 4 8 0 63 21 26
2014 Full-time 29 35 14 14 6 2 0 66 20 1250
2014 Part-time 44 43 11 2 0 0 0 87 2 41
2011 Full-time 25 37 15 14 8 2 0 62 22 1231
2011 Part-time 11 50 11 11 6 6 6 69 19 18

Question 36. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 22 33 18 15 8 4 0 57 24 1636
2019 Part-time 20 28 11 20 20 0 0 48 41 26
2017 Full-time 15 33 18 20 9 5 0 50 30 1119
2017 Part-time 19 15 19 19 4 23 0 45 30 26
2014 Full-time 18 33 18 18 8 5 0 54 27 1249
2014 Part-time 39 36 10 10 0 6 0 79 11 41
2011 Full-time 13 35 20 17 9 6 0 52 27 1233
2011 Part-time 17 39 17 6 11 11 0 63 19 18

Question 37. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 18 31 17 20 11 2 0 50 32 1639
2019 Part-time 24 23 7 26 16 4 0 49 44 26
2017 Full-time 13 31 14 26 14 2 0 45 41 1115
2017 Part-time 8 42 15 12 12 12 0 57 26 26
2014 Full-time 18 32 16 21 11 2 0 51 33 1248
2014 Part-time 30 36 18 14 2 0 0 66 16 40
2011 Full-time 12 38 14 21 12 2 0 52 34 1231
2011 Part-time 17 44 0 22 6 11 0 69 31 18

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 35 26 17 7 3 9 2 69 12 1643
2019 Part-time 20 15 20 16 4 24 0 47 27 26
Top of Page

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 40 39 10 8 3 0 0 79 10 1641
2019 Part-time 35 40 8 12 4 0 0 76 16 26
2017 Full-time 33 40 12 9 5 0 0 74 14 1115
2017 Part-time 35 42 8 12 4 0 0 77 15 26
2014 Full-time 36 40 12 7 4 1 0 77 11 1249
2014 Part-time 44 41 9 5 0 0 0 86 5 41
2011 Full-time 34 43 11 8 4 1 0 78 12 1229
2011 Part-time 50 28 0 0 0 17 6 100 0 18

Question 40. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 20 37 18 17 7 1 0 58 24 1632
2019 Part-time 16 23 27 11 23 0 0 39 34 26

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 57 29 8 4 2 1 0 87 6 1637
2019 Part-time 65 19 4 4 4 4 0 87 8 26
2017 Full-time 55 32 6 4 2 1 0 88 6 1115
2017 Part-time 60 24 4 4 0 4 4 91 4 25
2014 Full-time 59 28 6 4 2 1 1 88 5 1249
2014 Part-time 69 27 2 0 0 2 0 98 0 41
2011 Full-time 46 35 8 5 3 2 1 83 8 1228
2011 Part-time 61 28 0 6 0 0 6 94 6 18

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 55 29 10 4 2 0 0 84 6 1639
2019 Part-time 57 27 12 4 0 0 0 84 4 26

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 31 24 15 12 9 8 2 60 24 1641
2019 Part-time 25 22 20 16 4 12 0 54 23 26
2017 Full-time 21 24 14 15 14 9 2 51 33 1117
2017 Part-time 38 15 12 12 8 12 4 64 23 26
2014 Full-time 28 23 16 12 11 9 2 57 25 1249
2014 Part-time 42 26 10 10 2 5 5 76 13 41
2011 Full-time 17 25 18 16 10 11 3 49 30 1231
2011 Part-time 28 22 6 0 11 22 11 75 17 18

Question 44. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 35 34 12 12 6 1 0 70 18 1636
2019 Part-time 38 18 20 8 12 4 0 58 21 26
2017 Full-time 26 40 11 13 8 1 0 67 22 1117
2017 Part-time 46 23 15 8 4 0 4 72 12 26
2014 Full-time 34 36 13 11 6 1 0 70 17 1249
2014 Part-time 49 28 12 7 0 2 3 81 7 41
2011 Full-time 30 38 14 9 8 1 0 69 17 1232
2011 Part-time 50 11 22 0 6 6 6 69 6 18

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 35 30 12 10 10 1 1 67 20 1637
2019 Part-time 34 22 16 4 16 0 8 60 22 26
2017 Full-time 23 33 13 15 13 1 2 57 29 1116
2017 Part-time 27 19 12 19 4 8 12 57 29 26
2014 Full-time 30 30 12 14 11 1 1 62 26 1249
2014 Part-time 39 22 15 8 0 0 16 73 9 41
2011 Full-time 25 32 13 14 13 2 2 59 28 1230
2011 Part-time 28 39 0 17 0 0 17 80 20 18

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 63 21 9 2 2 0 3 87 4 1641
2019 Part-time 60 23 4 9 0 0 4 86 10 26

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 65 9 7 3 3 2 11 85 7 1641
2019 Part-time 67 8 4 0 0 0 20 95 0 26

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 61 22 10 3 2 1 2 85 5 1636
2019 Part-time 46 26 8 0 4 0 16 85 5 26

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 57 21 10 5 2 2 4 82 7 1631
2019 Part-time 41 19 4 0 9 4 22 82 12 24

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 67 12 6 3 2 3 7 87 6 1639
2019 Part-time 51 8 4 0 8 8 20 83 11 26

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 76 12 5 2 1 1 3 92 3 1636
2019 Part-time 80 12 0 0 0 0 8 100 0 26

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 82 6 4 1 1 2 3 93 3 1633
2019 Part-time 85 4 3 0 0 0 8 97 0 25

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 84 4 2 0 1 1 8 97 1 1634
2019 Part-time 71 8 0 4 0 0 16 95 5 26

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 36 44 11 5 2 1 0 81 8 1642
2019 Part-time 29 34 20 12 4 0 0 63 16 26
2017 Full-time 30 42 15 7 3 2 0 74 11 1117
2017 Part-time 35 46 12 4 0 4 0 84 4 26

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 55 32 8 3 2 0 0 87 5 1633
2019 Part-time 46 34 8 4 8 0 0 80 12 26
2017 Full-time 51 37 7 4 2 1 0 88 5 1115
2017 Part-time 54 38 4 0 0 4 0 96 0 26
2014 Full-time 56 31 7 3 1 2 0 89 4 1251
2014 Part-time 69 20 6 2 0 3 0 92 2 41
2011 Full-time 38 40 12 6 3 1 0 79 9 1231
2011 Part-time 33 44 6 11 0 6 0 82 12 18

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 65 24 6 2 1 2 0 91 3 1635
2019 Part-time 56 31 8 4 0 0 0 87 4 25
2017 Full-time 51 34 8 2 1 3 1 88 3 1117
2017 Part-time 58 38 0 0 0 4 0 100 0 26
2014 Full-time 55 29 8 2 1 4 1 88 3 1250
2014 Part-time 63 24 7 0 0 3 3 93 0 41

Question 50. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 65 25 6 3 2 0 0 90 4 1637
2019 Part-time 50 38 4 4 4 0 0 88 8 26
2017 Full-time 56 31 7 4 2 0 0 87 6 1117
2017 Part-time 85 15 0 0 0 0 0 100 0 26
2014 Full-time 60 29 6 3 1 0 0 90 5 1250
2014 Part-time 71 22 7 0 0 0 0 93 0 41
2011 Full-time 49 36 9 4 2 0 0 85 6 1229
2011 Part-time 56 22 6 11 0 6 0 82 12 18

Question 51. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 65 22 7 4 3 0 0 86 7 1634
2019 Part-time 44 39 12 4 0 0 0 84 4 26
2017 Full-time 57 27 9 5 2 0 0 84 7 1117
2017 Part-time 65 27 4 4 0 0 0 92 4 26
2014 Full-time 56 28 9 4 3 0 0 84 7 1249
2014 Part-time 75 22 0 0 0 3 0 100 0 41
2011 Full-time 47 33 11 5 3 1 0 81 8 1232
2011 Part-time 47 41 12 0 0 0 0 88 0 17

Question 52. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 60 26 6 5 2 0 0 86 7 1636
2019 Part-time 40 39 12 4 4 0 0 80 8 26
2017 Full-time 53 30 9 6 2 0 0 83 8 1117
2017 Part-time 69 27 4 0 0 0 0 96 0 26
2014 Full-time 52 31 9 5 3 0 0 83 8 1248
2014 Part-time 70 28 0 0 0 3 0 100 0 41
2011 Full-time 45 36 10 6 3 0 0 81 9 1230
2011 Part-time 45 39 11 0 6 0 0 83 6 18

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 59 21 10 6 3 1 0 81 9 1640
2019 Part-time 47 15 15 11 4 8 0 68 16 26
2017 Full-time 54 23 11 6 4 2 0 78 11 1116
2017 Part-time 50 27 8 8 0 8 0 83 8 26
2014 Full-time 53 22 10 6 5 3 0 78 11 1249
2014 Part-time 61 24 2 3 0 9 2 95 3 41
2011 Full-time 48 22 13 8 5 3 0 73 14 1231
2011 Part-time 67 0 17 11 0 6 0 71 12 18
Top of Page

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2019 Full-time 25 43 32 1644
2019 Part-time 35 27 38 26
2017 Full-time 24 46 30 1118
2017 Part-time 15 46 38 26
2014 Full-time 24 47 29 1249
2014 Part-time 30 36 34 41
2011 Full-time 26 47 27 1229
2011 Part-time 17 56 28 18
Top of Page

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 42 43 8 4 2 0 2 86 6 1640
2019 Part-time 39 58 3 0 0 0 0 97 0 26

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 69 18 5 1 1 4 2 93 2 1641
2019 Part-time 73 23 0 0 0 4 0 100 0 26
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 24 16 15 7 5 26 8 60 18 1643
2019 Part-time 19 4 28 8 4 33 4 36 19 26
2017 Full-time 17 18 16 7 7 29 6 54 21 1118
2017 Part-time 15 15 19 4 0 38 8 57 7 26
2014 Full-time 23 20 15 6 4 25 6 63 15 1248
2014 Part-time 19 23 10 2 0 38 9 78 4 41

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 45 28 13 4 3 6 1 78 8 1638
2019 Part-time 35 30 19 8 0 8 0 71 9 26
2017 Full-time 35 35 14 6 4 6 1 74 10 1113
2017 Part-time 19 46 8 4 0 23 0 85 5 26
2014 Full-time 40 31 14 5 3 7 1 77 8 1250
2014 Part-time 50 29 5 0 0 16 0 94 0 40
2011 Full-time 33 37 15 6 3 6 0 75 9 1232
2011 Part-time 28 44 6 0 0 22 0 93 0 18
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 26 14 17 3 2 30 8 64 9 1640
2019 Part-time 15 12 28 8 0 33 4 43 13 26
2017 Full-time 19 17 16 3 3 36 7 63 9 1115
2017 Part-time 19 15 15 0 0 46 4 69 0 26
2014 Full-time 25 16 15 3 2 32 7 67 7 1251
2014 Part-time 33 19 7 0 0 32 9 88 0 41

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 49 25 12 4 2 7 1 81 6 1639
2019 Part-time 43 27 13 8 0 8 0 77 9 26
2017 Full-time 41 33 13 2 2 8 1 81 5 1119
2017 Part-time 27 35 12 4 0 23 0 80 5 26
2014 Full-time 41 30 12 3 1 11 1 82 5 1249
2014 Part-time 45 26 7 0 0 19 3 91 0 41
2011 Full-time 41 35 13 2 1 8 0 83 3 1233
2011 Part-time 34 50 6 0 0 6 6 94 0 18
Top of Page

Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 30 28 19 10 11 0 1 59 22 1639
2019 Part-time 29 39 15 8 8 0 0 69 16 26
2017 Full-time 46 29 13 5 6 0 1 76 11 1117
2017 Part-time 38 38 19 4 0 0 0 77 4 26

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 28 33 21 12 6 0 0 61 18 1637
2019 Part-time 39 32 20 8 0 0 0 71 8 26
2017 Full-time 22 36 24 11 6 0 1 58 17 1118
2017 Part-time 35 38 23 0 4 0 0 73 4 26

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 43 30 17 6 3 0 1 74 9 1627
2019 Part-time 54 27 19 0 0 0 0 81 0 26
2017 Full-time 36 35 16 8 3 0 2 73 11 1117
2017 Part-time 50 27 15 4 0 0 4 80 4 26

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 22 26 23 16 12 0 1 48 28 1632
2019 Part-time 23 24 27 19 7 0 0 47 25 26
2017 Full-time 19 31 25 15 9 0 1 50 24 1117
2017 Part-time 35 38 12 4 8 4 0 76 12 26

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 61 23 8 4 2 0 3 86 5 1632
2019 Part-time 81 7 4 0 0 0 8 96 0 26
2017 Full-time 55 26 10 2 1 0 5 86 4 1118
2017 Part-time 65 15 4 0 0 0 15 95 0 26

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 46 29 14 7 4 0 0 76 11 1635
2019 Part-time 52 25 4 15 4 0 0 77 19 26
2017 Full-time 36 35 16 8 4 0 0 72 12 1116
2017 Part-time 42 19 19 12 4 4 0 64 16 26

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 38 34 17 6 4 0 0 73 10 1640
2019 Part-time 39 34 11 8 8 0 0 73 16 26
2017 Full-time 32 36 18 9 4 0 1 69 13 1117
2017 Part-time 42 46 0 4 4 4 0 92 8 26

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 27 37 22 10 4 0 0 64 14 1639
2019 Part-time 38 23 27 4 8 0 0 61 12 26
2017 Full-time 22 37 24 11 5 0 1 60 16 1117
2017 Part-time 27 35 19 12 4 4 0 64 16 26

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 32 32 20 10 5 0 0 64 16 1639
2019 Part-time 35 36 16 4 8 0 0 71 12 26
2017 Full-time 27 34 20 13 5 0 1 61 19 1118
2017 Part-time 27 38 19 4 8 4 0 68 12 26

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 50 26 12 7 4 0 0 77 12 1637
2019 Part-time 55 29 0 12 4 0 0 84 16 26

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 39 33 17 8 2 0 1 73 10 1630
2019 Part-time 38 29 23 3 8 0 0 66 11 26
2017 Full-time 29 39 20 9 3 0 1 68 12 1114
2017 Part-time 31 27 19 12 8 4 0 60 20 26

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 59 20 11 6 4 0 1 80 10 1630
2019 Part-time 39 17 16 19 8 0 0 57 27 26
2017 Full-time 49 22 15 8 6 0 1 71 14 1119
2017 Part-time 35 35 12 12 8 0 0 69 19 26

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 81 8 3 1 1 0 5 94 3 1632
2019 Part-time 50 12 4 7 4 0 23 81 14 26
2017 Full-time 78 10 4 3 2 0 2 91 5 1117
2017 Part-time 80 12 0 4 0 4 0 96 4 25

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 79 10 6 2 1 0 2 91 4 1638
2019 Part-time 77 15 0 4 0 0 4 96 4 26
2017 Full-time 60 27 8 2 2 0 1 88 4 1115
2017 Part-time 54 38 8 0 0 0 0 92 0 26

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 66 24 6 2 1 0 1 91 3 1639
2019 Part-time 69 19 8 0 0 0 4 92 0 26
2017 Full-time 63 22 7 4 3 0 1 86 7 1113
2017 Part-time 73 15 0 8 0 0 4 92 8 26

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 66 17 9 5 2 0 1 84 7 1633
2019 Part-time 69 14 8 0 4 0 4 87 4 25
2017 Full-time 58 13 3 1 1 0 24 93 2 1117
2017 Part-time 60 8 0 0 0 0 32 100 0 25

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 64 11 4 1 0 0 19 94 1 1621
2019 Part-time 75 7 0 4 0 0 13 95 5 24
2017 Full-time 76 12 3 1 0 0 7 95 1 1109
2017 Part-time 65 31 0 0 0 0 4 100 0 26

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 78 12 4 1 0 0 5 94 2 1631
2019 Part-time 73 15 0 0 0 0 12 100 0 26
2017 Full-time 83 10 2 1 1 0 2 96 2 1117
2017 Part-time 77 15 8 0 0 0 0 92 0 26

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 86 7 3 1 1 0 1 95 2 1634
2019 Part-time 92 8 0 0 0 0 0 100 0 26
2017 Full-time 58 27 11 2 1 0 2 86 3 1117
2017 Part-time 58 38 4 0 0 0 0 96 0 26

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 64 25 7 2 1 0 1 90 3 1638
2019 Part-time 56 27 7 11 0 0 0 83 11 26

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 23 38 30 8 1 0 0 61 9 1643
2019 Part-time 19 39 34 8 0 0 0 58 8 26
2017 Full-time 15 38 35 8 3 0 0 53 11 1119
2017 Part-time 12 65 23 0 0 0 0 77 0 26

Question 76. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 6 15 36 27 16 0 0 43 21 1639
2019 Part-time 4 20 25 18 33 0 0 50 24 26
2017 Full-time 4 15 38 28 14 0 0 42 19 1118
2017 Part-time 4 4 42 31 15 4 0 48 8 26

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 42 37 12 5 2 2 0 81 7 1640
2019 Part-time 50 34 8 0 0 8 0 91 0 26
2017 Full-time 36 40 14 6 2 3 0 78 7 1118
2017 Part-time 31 38 15 0 4 12 0 78 4 26

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 39 36 13 8 3 1 0 77 11 1639
2019 Part-time 41 43 0 16 0 0 0 84 16 26
2017 Full-time 29 42 14 8 5 1 0 72 14 1117
2017 Part-time 27 50 8 8 0 8 0 83 8 26
Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 10 90 1641
2019 Part-time 19 81 26
2017 Full-time 14 86 1118
2017 Part-time 23 77 26
2014 Full-time 11 89 1248
2014 Part-time 17 83 40
Top of Page

Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 23 34 22 10 8 2 1 23 77 1641
2019 Part-time 17 56 16 7 4 0 0 17 83 26
2017 Full-time 44 30 13 5 3 4 1 46 54 1119
2017 Part-time 35 31 15 8 0 8 4 39 61 26

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 62 38 1254
2019 Part-time 72 28 21

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 31 69 1247
2019 Part-time 24 76 20

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 16 25 17 18 19 1 5 43 39 1243
2019 Part-time 27 33 14 9 11 0 5 64 21 19
2017 Full-time 28 23 16 10 9 3 13 60 22 577
2017 Part-time 29 36 7 7 0 14 7 82 9 14

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 8 14 16 10 18 4 30 34 42 1249
2019 Part-time 16 11 9 4 16 5 38 49 35 19
2017 Full-time 9 10 11 7 12 5 46 38 39 577
2017 Part-time 0 21 7 7 29 7 29 33 56 14

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 52 17 9 6 7 1 8 75 14 1637
2019 Part-time 57 13 12 0 0 0 18 86 0 24
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