2019 Public Service Employee Survey Results for Communications Security Establishment Canada by Question 90. Are you currently a shift worker?

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Collective Agreements and Terms and Conditions of Employment
Harassment
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	53	33	0	7	7	87	13	11
2019	Non-shift worker	42	43	3	9	2	85	12	1654
2017	Shift worker	50	38	6	6	0	88	6	16
2017	Non-shift worker	40	47	4	6	2	87	8	1128
2014	Shift worker	25	65	7	3	0	90	3	25
2014	Non-shift worker	40	46	4	7	3	87	10	1265
2011	Shift worker	35	46	5	14	0	81	14	37
2011	Non-shift worker	39	48	4	7	2	87	9	1214

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	60	7	13	13	7	0	67	20	11
2019	Non-shift worker	68	14	6	5	4	2	84	10	1651
2017	Shift worker	56	6	6	6	13	13	71	21	16
2017	Non-shift worker	68	14	5	7	4	1	83	12	1129
2014	Shift worker	45	21	12	8	7	7	71	16	25
2014	Non-shift worker	67	15	5	6	5	2	84	11	1262
2011	Shift worker	43	16	11	16	11	3	61	28	37
2011	Non-shift worker	68	14	5	8	3	2	84	11	1212

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	47	40	13	0	0	0	87	0	11
2019	Non-shift worker	43	33	5	13	5	0	77	18	1650
2017	Shift worker	31	38	0	25	6	0	69	31	16
2017	Non-shift worker	36	33	6	15	9	0	69	25	1129
2014	Shift worker	28	26	10	29	7	0	53	36	25
2014	Non-shift worker	39	35	7	12	6	0	74	19	1264
2011	Shift worker	25	28	11	17	17	3	54	34	36
2011	Non-shift worker	35	37	7	13	8	0	72	21	1209

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	20	46	7	0	27	0	0	67	27	11
2019	Non-shift worker	42	36	9	9	4	0	0	78	13	1641
2018	Shift worker	26	35	15	24	0	0	0	61	24	25
2018	Non-shift worker	34	43	8	10	3	1	0	78	14	1490
2017	Shift worker	25	44	19	13	0	0	0	69	13	16
2017	Non-shift worker	36	42	9	9	4	0	0	79	13	1130
2014	Shift worker	19	41	8	19	14	0	0	59	33	25
2014	Non-shift worker	39	37	9	10	4	0	0	77	14	1265
2011	Shift worker	27	51	3	8	5	3	3	83	14	37
2011	Non-shift worker	40	38	9	8	3	0	1	79	11	1213

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	53	33	7	7	0	87	7	11
2019	Non-shift worker	61	27	5	4	3	89	7	1637
2017	Shift worker	63	31	0	6	0	94	6	16
2017	Non-shift worker	59	30	5	4	1	90	5	1127
2014	Shift worker	39	40	7	7	7	79	14	25
2014	Non-shift worker	56	32	7	4	1	89	5	1265

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	47	40	7	0	0	0	7	93	0	11
2019	Non-shift worker	63	25	5	4	3	0	0	89	6	1652
2018	Shift worker	58	25	5	12	0	0	0	83	12	25
2018	Non-shift worker	61	27	6	4	2	0	0	88	6	1491
2017	Shift worker	63	31	6	0	0	0	0	94	0	16
2017	Non-shift worker	58	29	6	5	2	0	0	87	7	1130
2014	Shift worker	62	20	10	7	0	0	0	83	7	25
2014	Non-shift worker	58	27	8	4	2	1	1	86	6	1265
2011	Shift worker	32	49	8	3	0	5	3	88	3	37
2011	Non-shift worker	53	30	7	6	2	0	0	84	8	1215

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	20	40	33	7	0	60	7	11
2019	Non-shift worker	53	33	7	5	3	86	7	1655
2018	Shift worker	35	34	17	14	0	69	14	25
2018	Non-shift worker	48	37	7	5	2	85	7	1485
2017	Shift worker	50	25	25	0	0	75	0	16
2017	Non-shift worker	48	37	6	5	3	85	9	1130
2014	Shift worker	24	54	22	0	0	78	0	25
2014	Non-shift worker	47	39	7	6	3	85	8	1265
2011	Shift worker	46	41	8	5	0	86	5	37
2011	Non-shift worker	48	36	7	5	3	84	9	1213

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	33	13	20	33	0	0	0	47	33	11
2019	Non-shift worker	37	37	11	9	5	0	0	74	14	1653
2018	Shift worker	34	21	22	19	5	0	0	55	24	25
2018	Non-shift worker	33	37	14	11	5	0	0	70	16	1485
2017	Shift worker	38	13	31	13	6	0	0	50	19	16
2017	Non-shift worker	33	38	11	12	6	0	0	71	17	1129
2014	Shift worker	35	28	17	7	3	5	5	69	11	25
2014	Non-shift worker	35	37	13	9	6	0	0	72	14	1264
2011	Shift worker	22	41	24	11	3	0	0	62	14	37
2011	Non-shift worker	27	42	13	11	6	0	0	70	17	1214

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	27	27	20	27	0	53	27	11
2019	Non-shift worker	32	42	11	11	4	74	15	1643
2018	Shift worker	30	46	14	9	0	76	9	25
2018	Non-shift worker	29	42	13	11	4	71	16	1488
2017	Shift worker	25	25	19	31	0	50	31	16
2017	Non-shift worker	29	42	11	13	4	71	17	1129

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	47	27	27	0	0	73	0	11
2019	Non-shift worker	56	32	6	4	2	88	6	1647
2018	Shift worker	64	23	13	0	0	87	0	24
2018	Non-shift worker	57	33	5	3	2	90	5	1490
2017	Shift worker	50	38	13	0	0	88	0	16
2017	Non-shift worker	50	35	8	5	2	85	7	1127
2014	Shift worker	50	47	3	0	0	97	0	25
2014	Non-shift worker	52	35	7	5	1	87	6	1266
2011	Shift worker	46	43	5	5	0	89	5	37
2011	Non-shift worker	50	36	7	4	2	87	6	1215

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	33	27	13	27	0	60	27	11
2019	Non-shift worker	44	35	10	7	4	79	11	1651
2018	Shift worker	40	27	20	13	0	67	13	24
2018	Non-shift worker	42	36	10	8	4	78	12	1483
2017	Shift worker	44	19	19	19	0	63	19	16
2017	Non-shift worker	38	37	10	10	4	76	14	1128

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	20	73	7	0	0	93	0	11
2019	Non-shift worker	64	26	7	2	1	90	3	1643
2018	Shift worker	66	19	10	5	0	85	5	24
2018	Non-shift worker	63	27	7	2	1	90	3	1469
2017	Shift worker	69	25	6	0	0	94	0	16
2017	Non-shift worker	62	28	6	2	0	91	3	1124
2014	Shift worker	70	26	5	0	0	95	0	25
2014	Non-shift worker	70	23	5	1	1	94	2	1265
2011	Shift worker	62	30	3	5	0	92	5	37
2011	Non-shift worker	67	25	5	2	1	92	2	1215

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	20	27	13	33	7	0	0	47	40	11
2019	Non-shift worker	46	35	8	7	4	0	0	81	11	1645
2018	Shift worker	45	35	10	10	0	0	0	80	10	24
2018	Non-shift worker	44	39	8	6	3	0	0	83	10	1487
2017	Shift worker	31	38	13	6	6	0	6	73	13	16
2017	Non-shift worker	43	37	9	8	3	0	0	81	11	1122
2014	Shift worker	13	50	20	3	14	0	0	63	17	25
2014	Non-shift worker	38	42	8	7	4	0	0	80	11	1266
2011	Shift worker	35	38	19	3	3	3	0	75	6	37
2011	Non-shift worker	43	37	8	8	3	0	0	80	11	1211

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	33	20	33	13	0	53	13	11
2019	Non-shift worker	52	32	7	5	3	84	8	1650
2018	Shift worker	48	27	15	5	5	75	10	24
2018	Non-shift worker	53	32	8	5	2	85	7	1475
2017	Shift worker	38	56	6	0	0	94	0	16
2017	Non-shift worker	52	32	8	6	2	84	8	1123
2014	Shift worker	33	46	10	3	7	79	10	25
2014	Non-shift worker	52	30	9	6	3	82	9	1266

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	33	47	13	7	0	0	0	80	7	11
2019	Non-shift worker	44	36	10	7	2	0	0	80	10	1627
2018	Shift worker	35	44	8	5	5	0	3	82	10	24
2018	Non-shift worker	43	36	10	6	3	0	0	80	9	1483
2017	Shift worker	38	44	13	6	0	0	0	81	6	16
2017	Non-shift worker	43	37	9	8	3	0	0	80	10	1125
2014	Shift worker	42	25	17	10	0	5	0	71	11	25
2014	Non-shift worker	45	35	10	7	3	0	0	80	9	1266
2011	Shift worker	35	46	8	3	3	3	3	86	6	37
2011	Non-shift worker	43	37	10	6	3	1	0	80	9	1209

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	54	27	20	0	0	80	0	11
2019	Non-shift worker	57	31	7	3	2	88	5	1652
2018	Shift worker	60	25	10	0	5	85	5	24
2018	Non-shift worker	54	33	7	3	2	88	5	1483
2017	Shift worker	50	38	13	0	0	88	0	16
2017	Non-shift worker	53	34	7	4	3	86	6	1125
2014	Shift worker	43	46	10	0	0	90	0	25
2014	Non-shift worker	55	33	6	3	2	88	6	1263
2011	Shift worker	49	38	8	5	0	86	5	37
2011	Non-shift worker	52	36	6	3	2	88	6	1214

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	53	40	7	0	0	0	0	93	0	11
2019	Non-shift worker	44	30	15	7	3	0	0	75	10	1651
2018	Shift worker	63	23	5	0	0	0	9	95	0	25
2018	Non-shift worker	42	33	14	6	3	0	1	76	10	1492
2017	Shift worker	56	19	6	6	0	0	13	86	7	16
2017	Non-shift worker	43	36	13	6	2	0	1	80	8	1131
2014	Shift worker	58	22	8	0	0	0	12	91	0	25
2014	Non-shift worker	40	39	14	5	2	0	1	79	7	1266
2011	Shift worker	30	49	11	5	0	3	3	83	6	37
2011	Non-shift worker	33	36	18	8	4	0	0	70	12	1214

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	13	20	33	33	0	0	0	33	33	11
2019	Non-shift worker	8	22	36	23	9	1	0	33	30	1648
2018	Shift worker	5	29	41	17	9	0	0	25	34	25
2018	Non-shift worker	7	23	37	22	10	1	1	32	30	1489
2017	Shift worker	19	19	44	6	13	0	0	19	38	16
2017	Non-shift worker	7	22	42	18	8	1	2	27	30	1126
2014	Shift worker	15	34	20	18	13	0	0	31	49	25
2014	Non-shift worker	8	22	40	19	8	0	1	28	31	1262
2011	Shift worker	3	27	27	19	14	5	5	36	33	37
2011	Non-shift worker	9	24	40	18	7	0	1	25	34	1211

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	7	20	13	33	27	0	0	60	27	11
2019	Non-shift worker	7	16	26	28	21	1	1	50	24	1647
2018	Shift worker	15	23	34	8	20	0	0	28	38	24
2018	Non-shift worker	5	15	30	29	19	1	1	49	20	1477
2017	Shift worker	19	38	13	19	13	0	0	31	56	16
2017	Non-shift worker	6	15	29	27	20	1	2	49	21	1125
2014	Shift worker	10	22	28	17	13	5	5	33	36	25
2014	Non-shift worker	5	13	28	32	20	1	2	53	18	1261
2011	Shift worker	3	19	8	38	19	5	8	66	25	37
2011	Non-shift worker	7	14	30	29	16	1	3	47	22	1211

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	0	7	47	40	0	0	7	43	7	11
2019	Non-shift worker	10	22	32	20	13	1	1	34	33	1649
2018	Shift worker	5	12	42	27	13	0	0	41	17	25
2018	Non-shift worker	12	21	32	21	11	1	1	33	34	1480
2017	Shift worker	0	33	33	7	20	7	0	29	36	15
2017	Non-shift worker	11	23	33	20	10	1	2	31	35	1128
2014	Shift worker	10	26	28	13	15	5	3	30	39	25
2014	Non-shift worker	14	24	33	17	10	1	1	28	39	1265
2011	Shift worker	3	30	32	16	5	5	8	25	37	37
2011	Non-shift worker	15	26	34	14	7	1	2	23	43	1211

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	0	0	13	47	33	0	7	86	0	11
2019	Non-shift worker	3	10	27	35	24	0	1	60	13	1640
2018	Shift worker	3	5	22	30	41	0	0	71	8	25
2018	Non-shift worker	3	10	28	34	23	1	1	58	13	1477
2017	Shift worker	0	0	20	47	27	0	7	79	0	15
2017	Non-shift worker	3	9	30	36	20	1	2	57	12	1122
2014	Shift worker	0	14	8	40	35	0	3	77	14	25
2014	Non-shift worker	4	9	30	35	20	0	1	56	13	1261
2011	Shift worker	3	17	19	28	25	3	6	58	21	36
2011	Non-shift worker	6	13	32	29	17	0	2	47	20	1211

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	0	33	33	0	33	0	0	33	33	11
2019	Non-shift worker	12	21	28	20	17	1	1	38	34	1648
2018	Shift worker	8	22	38	17	16	0	0	33	29	25
2018	Non-shift worker	11	21	28	22	15	1	1	38	33	1483
2017	Shift worker	13	19	38	19	13	0	0	31	31	16
2017	Non-shift worker	10	20	30	20	16	1	3	37	32	1123
2014	Shift worker	15	14	22	34	15	0	0	49	29	25
2014	Non-shift worker	10	18	30	25	16	1	2	41	28	1262
2011	Shift worker	8	16	22	13	24	5	11	45	29	37
2011	Non-shift worker	14	22	28	20	13	1	2	34	38	1211

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	7	13	40	7	27	7	0	36	21	11
2019	Non-shift worker	9	16	26	26	20	1	2	47	26	1641
2018	Shift worker	39	12	25	15	6	0	3	22	53	25
2018	Non-shift worker	6	15	28	28	20	2	1	50	21	1472
2017	Shift worker	19	25	19	19	13	6	0	33	47	16
2017	Non-shift worker	5	12	30	29	19	2	3	50	18	1127
2014	Shift worker	3	15	34	19	19	10	0	42	21	25
2014	Non-shift worker	4	8	26	33	26	2	2	61	12	1261
2011	Shift worker	3	25	28	17	17	8	3	37	31	36
2011	Non-shift worker	7	17	29	26	16	2	3	44	25	1211

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	0	20	20	40	20	0	0	60	20	11
2019	Non-shift worker	10	19	34	22	13	1	1	36	29	1649
2018	Shift worker	10	14	22	38	15	0	0	54	25	25
2018	Non-shift worker	10	20	35	23	10	1	1	34	30	1488
2017	Shift worker	6	19	38	31	6	0	0	38	25	16
2017	Non-shift worker	9	22	34	21	11	2	2	32	33	1126
2014	Shift worker	14	27	25	17	13	5	0	31	42	25
2014	Non-shift worker	12	20	36	19	10	1	1	30	33	1264

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	7	0	40	47	7	0	0	53	7	11
2019	Non-shift worker	10	18	32	25	14	0	1	39	28	1654

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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	33	27	13	13	7	0	7	64	21	11
2019	Non-shift worker	68	13	7	5	4	0	3	84	9	1650
2017	Shift worker	50	6	0	13	6	6	19	75	25	16
2017	Non-shift worker	63	16	6	8	4	0	3	81	13	1130
2014	Shift worker	51	8	3	10	12	3	12	70	26	25
2014	Non-shift worker	68	12	6	6	5	0	4	83	11	1266
2011	Shift worker	35	14	13	16	11	3	8	55	30	37
2011	Non-shift worker	63	15	6	7	4	0	4	82	12	1206

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	20	27	13	13	7	13	7	59	25	11
2019	Non-shift worker	40	30	12	8	3	4	4	75	13	1652
2018	Shift worker	17	37	22	5	0	13	6	67	6	25
2018	Non-shift worker	32	33	13	8	5	5	4	71	14	1486
2017	Shift worker	40	40	20	0	0	0	0	80	0	15
2017	Non-shift worker	31	31	14	9	7	4	3	67	18	1129
2014	Shift worker	28	16	22	3	17	13	0	51	23	25
2014	Non-shift worker	38	31	11	7	5	4	3	75	13	1265

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	40	20	7	27	7	0	60	33	11
2019	Non-shift worker	59	24	7	6	3	0	84	9	1644
2018	Shift worker	44	31	12	9	0	3	78	10	25
2018	Non-shift worker	54	27	7	8	4	0	81	12	1485
2017	Shift worker	56	19	13	13	0	0	75	13	16
2017	Non-shift worker	51	29	7	7	5	1	81	12	1127
2014	Shift worker	48	24	13	7	8	0	72	15	25
2014	Non-shift worker	55	26	7	7	5	1	82	11	1267

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	40	53	0	7	0	93	7	11
2019	Non-shift worker	63	28	5	4	1	90	5	1645
2018	Shift worker	66	29	0	5	0	95	5	25
2018	Non-shift worker	57	31	6	5	1	88	6	1482
2017	Shift worker	63	38	0	0	0	100	0	16
2017	Non-shift worker	50	35	7	5	2	85	8	1131
2014	Shift worker	46	37	3	13	0	83	13	25
2014	Non-shift worker	49	37	7	5	2	86	7	1266

Question 23. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	40	20	7	27	0	7	64	29	11
2019	Non-shift worker	59	30	6	3	1	1	89	4	1647
2018	Shift worker	52	31	12	0	5	0	83	5	25
2018	Non-shift worker	53	34	8	3	1	0	88	4	1487

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	33	13	20	27	0	7	0	50	29	11
2019	Non-shift worker	63	21	10	2	1	1	2	87	3	1654

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	27	20	13	13	27	0	0	47	40	11
2019	Non-shift worker	48	29	10	7	4	0	0	78	12	1656
2018	Shift worker	41	30	14	9	5	0	0	72	14	25
2018	Non-shift worker	42	34	11	8	5	1	1	76	12	1488
2017	Shift worker	19	44	19	13	0	0	6	67	13	16
2017	Non-shift worker	40	35	10	9	4	0	0	76	14	1130
2014	Shift worker	23	53	7	17	0	0	0	76	17	25
2014	Non-shift worker	42	36	11	6	4	0	0	79	10	1266
2011	Shift worker	24	54	11	5	3	3	0	81	8	37
2011	Non-shift worker	37	36	11	9	6	1	1	73	15	1213

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	27	13	20	33	7	0	0	40	40	11
2019	Non-shift worker	57	25	8	6	2	1	1	84	9	1653
2018	Shift worker	32	30	22	9	0	8	0	66	10	25
2018	Non-shift worker	53	27	8	5	4	1	0	82	10	1487
2017	Shift worker	38	19	31	6	0	6	0	60	7	16
2017	Non-shift worker	51	29	10	5	4	1	1	81	9	1130
2014	Shift worker	28	38	17	14	3	0	0	65	17	25
2014	Non-shift worker	52	29	9	5	3	2	0	82	8	1265
2011	Shift worker	27	43	19	5	0	5	0	74	6	37
2011	Non-shift worker	48	28	11	6	4	2	0	78	11	1211

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	7	47	13	27	7	0	0	53	33	11
2019	Non-shift worker	53	28	8	7	3	0	0	82	10	1648
2018	Shift worker	42	31	14	12	0	0	0	73	12	25
2018	Non-shift worker	50	31	8	7	4	1	0	82	10	1488
2017	Shift worker	31	38	13	13	0	0	6	73	13	16
2017	Non-shift worker	47	33	9	7	4	0	0	80	11	1128
2014	Shift worker	36	16	24	17	7	0	0	52	24	25
2014	Non-shift worker	48	33	8	7	4	0	0	81	11	1266
2011	Shift worker	32	35	13	14	0	5	0	71	14	37
2011	Non-shift worker	44	33	10	8	5	1	0	78	13	1211

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	80	0	0	13	7	0	0	80	20	11
2019	Non-shift worker	79	8	4	3	3	0	3	90	5	1648
2017	Shift worker	63	6	0	0	13	0	19	85	15	16
2017	Non-shift worker	76	10	4	3	3	0	4	89	6	1131
2014	Shift worker	65	10	0	7	7	0	10	85	15	25
2014	Non-shift worker	75	11	4	3	3	0	4	89	7	1266
2011	Shift worker	57	16	5	11	5	3	3	77	17	37
2011	Non-shift worker	76	10	6	3	3	0	3	89	6	1213

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	33	13	20	0	0	0	33	70	0	11
2019	Non-shift worker	73	15	5	2	1	2	3	92	3	1653
2017	Shift worker	56	19	0	0	0	6	19	100	0	16
2017	Non-shift worker	69	20	3	2	2	1	3	93	4	1129
2014	Shift worker	63	17	8	0	0	5	7	91	0	25
2014	Non-shift worker	67	19	4	3	1	1	3	91	4	1267
2011	Shift worker	57	22	13	3	3	0	3	81	6	37
2011	Non-shift worker	66	21	4	4	2	0	2	90	6	1212

Question 30. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	47	20	13	0	20	0	67	20	11
2019	Non-shift worker	71	16	7	2	2	1	89	4	1654
2018	Shift worker	46	36	10	0	5	3	85	5	24
2018	Non-shift worker	62	24	7	3	3	1	87	6	1478
2017	Shift worker	63	19	13	0	0	6	87	0	16
2017	Non-shift worker	62	23	8	3	3	1	86	6	1130

Question 31. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	33	13	13	40	0	0	47	40	11
2019	Non-shift worker	58	25	8	6	3	0	83	9	1654
2018	Shift worker	49	20	22	9	0	0	69	9	25
2018	Non-shift worker	54	26	9	6	5	0	81	10	1485
2017	Shift worker	38	50	6	0	0	6	93	0	16
2017	Non-shift worker	56	26	8	6	3	0	82	10	1127
2014	Shift worker	31	42	7	21	0	0	72	21	25
2014	Non-shift worker	55	28	8	6	3	0	84	9	1264

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Non-shift worker	33	44	10	7	2	2	2	80	10	428

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Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	40	27	27	0	0	7	0	72	0	11
2019	Non-shift worker	40	29	12	9	4	6	0	74	14	1654
2018	Shift worker	46	32	14	5	0	3	0	80	5	25
2018	Non-shift worker	33	32	16	9	4	6	0	70	13	1491
2017	Shift worker	50	19	13	6	6	6	0	73	13	16
2017	Non-shift worker	26	34	14	12	7	7	0	65	20	1129
2014	Shift worker	30	44	18	3	0	0	5	77	4	25
2014	Non-shift worker	33	33	12	10	5	7	0	71	16	1264
2011	Shift worker	32	27	27	0	3	11	0	67	3	37
2011	Non-shift worker	24	31	18	12	8	7	0	60	21	1214

Question 35. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	33	27	20	20	0	0	0	60	20	11
2019	Non-shift worker	34	32	14	11	6	2	0	67	18	1650
2018	Shift worker	36	32	19	9	0	3	0	71	10	25
2018	Non-shift worker	30	35	16	12	5	2	0	66	18	1488
2017	Shift worker	25	25	31	13	6	0	0	50	19	16
2017	Non-shift worker	25	35	15	16	8	2	0	61	24	1126
2014	Shift worker	31	28	22	10	3	0	5	63	15	25
2014	Non-shift worker	29	36	14	14	6	2	0	67	20	1266
2011	Shift worker	35	32	13	8	5	5	0	71	14	37
2011	Non-shift worker	24	37	15	14	8	2	0	62	23	1212

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	27	20	40	7	7	0	0	47	13	11
2019	Non-shift worker	22	33	18	15	8	4	0	56	25	1651
2018	Shift worker	29	30	18	15	5	3	0	62	20	24
2018	Non-shift worker	18	32	21	17	8	5	0	53	26	1489
2017	Shift worker	25	19	25	19	6	6	0	47	27	16
2017	Non-shift worker	15	33	18	20	9	5	0	50	31	1131
2014	Shift worker	15	37	22	7	10	5	5	57	19	25
2014	Non-shift worker	19	33	17	18	7	5	0	55	27	1265
2011	Shift worker	19	30	19	19	0	14	0	56	22	37
2011	Non-shift worker	13	35	20	17	9	6	0	52	27	1214

Question 37. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	27	33	0	27	7	7	64	36	11
2019	Non-shift worker	18	31	17	20	11	2	50	32	1654
2018	Shift worker	19	25	33	20	0	3	45	21	25
2018	Non-shift worker	16	34	18	20	11	2	50	32	1493
2017	Shift worker	13	44	6	31	6	0	56	38	16
2017	Non-shift worker	13	31	14	25	14	3	45	41	1127
2014	Shift worker	17	18	18	27	10	10	38	42	25
2014	Non-shift worker	18	32	16	21	11	2	51	32	1263
2011	Shift worker	19	38	19	14	5	5	60	20	37
2011	Non-shift worker	12	38	14	21	13	2	52	34	1212

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	27	27	13	7	13	13	0	62	23	11
2019	Non-shift worker	35	26	17	8	3	9	2	68	12	1657

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My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	33	20	7	33	7	0	53	40	11
2019	Non-shift worker	40	39	10	8	3	0	79	10	1655
2018	Shift worker	49	30	5	17	0	0	78	17	25
2018	Non-shift worker	38	40	13	6	2	0	78	8	1482
2017	Shift worker	31	38	0	31	0	0	69	31	16
2017	Non-shift worker	33	40	12	9	5	0	74	14	1127
2014	Shift worker	41	26	15	15	3	0	67	18	25
2014	Non-shift worker	37	41	11	7	4	1	78	11	1265
2011	Shift worker	41	27	19	5	3	5	71	9	37
2011	Non-shift worker	34	44	10	8	4	1	78	12	1211

Question 40. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	27	33	20	13	7	0	0	60	20	11
2019	Non-shift worker	20	36	18	17	7	1	0	57	25	1646

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	40	47	7	7	0	0	0	87	7	11
2019	Non-shift worker	57	28	8	4	2	1	0	87	6	1652
2018	Shift worker	46	31	9	0	9	5	0	80	10	25
2018	Non-shift worker	52	33	9	3	2	1	0	86	5	1485
2017	Shift worker	80	13	0	0	7	0	0	93	7	15
2017	Non-shift worker	55	32	6	4	2	1	0	88	6	1127
2014	Shift worker	50	18	15	8	0	5	3	74	9	25
2014	Non-shift worker	59	28	6	3	2	1	1	89	5	1265
2011	Shift worker	41	21	27	3	3	5	0	66	6	37
2011	Non-shift worker	46	35	8	5	3	2	1	84	8	1209

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	40	47	7	7	0	87	7	11
2019	Non-shift worker	55	29	10	4	2	84	6	1653
2018	Shift worker	61	18	16	5	0	79	5	24
2018	Non-shift worker	49	33	12	4	2	82	6	1484

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	27	27	20	13	0	13	0	62	15	11
2019	Non-shift worker	31	23	15	12	9	8	2	60	24	1655
2018	Shift worker	39	33	15	5	5	3	0	74	10	24
2018	Non-shift worker	26	26	17	14	9	8	1	57	25	1488
2017	Shift worker	38	31	6	0	6	19	0	85	8	16
2017	Non-shift worker	21	24	14	16	14	9	2	51	33	1129
2014	Shift worker	38	15	16	14	5	12	0	60	21	25
2014	Non-shift worker	28	23	16	12	10	9	2	57	25	1265
2011	Shift worker	35	24	13	11	3	8	5	69	16	37
2011	Non-shift worker	17	25	18	16	10	12	3	49	30	1213

Question 44. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	20	40	27	0	7	7	64	7	11
2019	Non-shift worker	35	33	12	12	6	1	69	19	1650
2018	Shift worker	53	19	17	0	5	6	77	5	25
2018	Non-shift worker	31	35	14	12	7	1	67	19	1479
2017	Shift worker	13	63	13	6	0	6	80	7	16
2017	Non-shift worker	27	39	11	13	8	1	67	22	1129
2014	Shift worker	33	23	5	24	10	5	59	36	25
2014	Non-shift worker	34	36	13	10	6	1	71	16	1265
2011	Shift worker	25	39	8	8	14	6	68	24	36
2011	Non-shift worker	30	38	14	9	7	1	69	17	1214

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	7	47	27	7	7	7	0	57	14	11
2019	Non-shift worker	35	30	12	10	10	1	2	67	20	1651
2018	Shift worker	43	12	19	23	0	0	3	57	24	25
2018	Non-shift worker	32	28	13	14	10	1	1	62	25	1481
2017	Shift worker	25	38	25	0	13	0	0	63	13	16
2017	Non-shift worker	23	32	13	16	13	2	2	57	30	1128
2014	Shift worker	30	23	20	17	10	0	0	52	28	25
2014	Non-shift worker	31	30	12	13	11	1	2	62	25	1265
2011	Shift worker	24	41	5	13	8	5	3	71	24	37
2011	Non-shift worker	25	32	13	14	13	2	2	59	28	1211

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	67	7	27	0	0	0	0	73	0	11
2019	Non-shift worker	63	21	8	2	1	0	3	87	4	1655

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	33	0	7	13	0	0	47	63	25	11
2019	Non-shift worker	66	10	7	3	3	2	11	86	7	1655

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	27	33	13	20	0	7	0	64	22	11
2019	Non-shift worker	61	22	10	3	2	1	3	85	5	1650

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	21	29	14	22	0	14	0	58	25	10
2019	Non-shift worker	57	21	10	4	2	2	4	82	7	1644

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	27	7	40	7	0	20	0	41	8	11
2019	Non-shift worker	67	12	6	3	2	2	7	88	6	1653

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	46	47	7	0	0	0	0	93	0	11
2019	Non-shift worker	76	12	5	1	1	1	3	92	2	1650

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	87	0	7	0	0	7	0	93	0	11
2019	Non-shift worker	82	6	4	1	1	2	3	93	2	1646

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	67	27	0	0	0	7	0	100	0	11
2019	Non-shift worker	84	4	2	0	1	1	8	97	1	1648

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	33	20	27	20	0	0	53	20	11
2019	Non-shift worker	36	44	11	5	2	1	81	8	1656
2018	Shift worker	22	61	5	5	5	3	85	10	25
2018	Non-shift worker	36	39	15	5	3	1	76	8	1484
2017	Shift worker	38	31	25	6	0	0	69	6	16
2017	Non-shift worker	30	43	15	7	3	2	74	11	1129

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	53	40	0	7	0	0	93	7	11
2019	Non-shift worker	54	32	8	3	2	0	87	5	1647
2018	Shift worker	61	27	8	0	5	0	88	5	25
2018	Non-shift worker	58	29	8	3	1	1	88	4	1485
2017	Shift worker	56	31	13	0	0	0	88	0	16
2017	Non-shift worker	51	37	7	4	2	1	88	5	1127
2014	Shift worker	65	25	0	10	0	0	90	10	25
2014	Non-shift worker	56	31	7	3	1	2	89	4	1267
2011	Shift worker	43	41	14	0	0	3	86	0	37
2011	Non-shift worker	38	39	12	6	3	1	79	10	1212

Question 49. My department or agency implements activities and practices that support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	53	27	20	0	0	0	0	80	0	11
2019	Non-shift worker	64	25	6	2	1	2	0	91	3	1648
2018	Shift worker	53	30	14	0	0	3	0	85	0	25
2018	Non-shift worker	61	25	8	2	1	2	0	88	3	1484
2017	Shift worker	69	25	6	0	0	0	0	94	0	16
2017	Non-shift worker	51	34	8	2	1	3	1	88	3	1129
2014	Shift worker	65	21	3	7	0	3	0	89	7	25
2014	Non-shift worker	55	29	8	2	1	4	1	88	3	1266

Question 50. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	53	40	7	0	0	0	93	0	11
2019	Non-shift worker	65	25	6	3	2	0	90	5	1651
2018	Shift worker	73	22	0	5	0	0	95	5	24
2018	Non-shift worker	64	25	7	2	1	0	90	3	1482
2017	Shift worker	56	31	13	0	0	0	88	0	16
2017	Non-shift worker	57	30	7	4	2	0	87	6	1129
2014	Shift worker	71	19	7	3	0	0	90	3	25
2014	Non-shift worker	60	29	6	3	1	0	90	5	1266
2011	Shift worker	49	41	8	0	0	3	92	0	37
2011	Non-shift worker	49	35	9	5	2	0	84	6	1210

Question 51. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	60	7	20	13	0	0	67	13	11
2019	Non-shift worker	64	22	7	4	3	0	87	7	1648
2018	Shift worker	60	23	0	12	5	0	83	17	25
2018	Non-shift worker	63	24	10	3	1	0	87	4	1489
2017	Shift worker	50	38	6	6	0	0	88	6	16
2017	Non-shift worker	57	27	9	5	2	0	84	7	1129
2014	Shift worker	59	7	24	0	5	5	69	5	25
2014	Non-shift worker	56	28	8	4	2	0	85	7	1265
2011	Shift worker	49	32	11	5	0	3	83	6	37
2011	Non-shift worker	47	33	11	5	3	1	81	8	1212

Question 52. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	47	20	13	20	0	0	67	20	11
2019	Non-shift worker	60	26	6	5	2	0	86	7	1650
2018	Shift worker	63	20	0	17	0	0	83	17	25
2018	Non-shift worker	58	28	8	4	2	0	86	6	1487
2017	Shift worker	56	19	25	0	0	0	75	0	16
2017	Non-shift worker	53	30	9	6	2	0	83	8	1129
2014	Shift worker	54	20	19	7	0	0	74	7	25
2014	Non-shift worker	53	31	8	5	3	0	84	8	1264
2011	Shift worker	49	24	16	8	0	3	75	8	37
2011	Non-shift worker	45	36	10	6	3	0	81	9	1211

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	47	0	20	7	20	7	50	29	11
2019	Non-shift worker	59	21	10	6	3	1	81	9	1654
2018	Shift worker	56	25	9	0	9	0	81	9	25
2018	Non-shift worker	58	21	11	6	3	1	80	9	1492
2017	Shift worker	63	19	19	0	0	0	81	0	16
2017	Non-shift worker	53	23	11	6	4	2	78	11	1128
2014	Shift worker	41	32	7	7	5	8	80	13	25
2014	Non-shift worker	54	22	10	6	5	3	78	11	1265
2011	Shift worker	57	19	11	8	0	5	80	9	37
2011	Non-shift worker	48	22	13	8	5	3	73	14	1212

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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2019	Shift worker	27	7	67	11
2019	Non-shift worker	25	43	32	1658
2018	Shift worker	28	20	52	25
2018	Non-shift worker	26	45	29	1494
2017	Shift worker	19	63	19	16
2017	Non-shift worker	24	45	31	1130
2014	Shift worker	35	40	25	25
2014	Non-shift worker	24	47	29	1265
2011	Shift worker	32	38	30	37
2011	Non-shift worker	26	48	27	1210

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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	7	73	7	13	0	0	0	80	13	11
2019	Non-shift worker	42	43	8	4	2	0	2	87	6	1654

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	40	47	7	0	0	7	0	93	0	11
2019	Non-shift worker	69	18	5	1	1	4	2	93	2	1655

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Shift worker	0	100	11
2019	Non-shift worker	8	92	1654
2018	Shift worker	0	100	25
2018	Non-shift worker	8	92	1487

Question 59a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Non-shift worker	49	51	143
2018	Non-shift worker	55	45	123

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Non-shift worker	58	42	143
2018	Non-shift worker	52	48	123

Question 59c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Non-shift worker	5	95	143
2018	Non-shift worker	11	89	123

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Non-shift worker	0	100	143
2018	Non-shift worker	0	100	123

Question 59e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Non-shift worker	5	95	143
2018	Non-shift worker	4	96	123

Question 59f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Non-shift worker	0	100	143

Question 59g. From whom did you experience harassment on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Non-shift worker	6	94	143

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Non-shift worker	33	67	143
2018	Non-shift worker	38	62	124

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Non-shift worker	34	66	143
2018	Non-shift worker	29	71	124

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Non-shift worker	48	52	143
2018	Non-shift worker	45	55	124

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Non-shift worker	44	56	143
2018	Non-shift worker	35	65	124

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Non-shift worker	34	66	143
2018	Non-shift worker	36	64	124

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Non-shift worker	49	51	143
2018	Non-shift worker	48	52	124

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Non-shift worker	35	65	143
2018	Non-shift worker	32	68	124

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Non-shift worker	0	100	143

Question 60i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Non-shift worker	10	90	143
2018	Non-shift worker	14	86	124

Question 60j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Non-shift worker	9	91	143
2018	Non-shift worker	7	93	124

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Non-shift worker	47	53	143
2018	Non-shift worker	42	58	124

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Non-shift worker	22	78	143
2018	Non-shift worker	18	82	124

Question 60m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Non-shift worker	10	90	143
2018	Non-shift worker	14	86	124

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Non-shift worker	62	38	143
2018	Non-shift worker	56	44	124

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Non-shift worker	29	71	143
2018	Non-shift worker	29	71	124

Question 61c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Non-shift worker	11	89	143
2018	Non-shift worker	15	85	124

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Non-shift worker	15	85	143
2018	Non-shift worker	17	83	124

Question 61e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Non-shift worker	9	91	143
2018	Non-shift worker	6	94	124

Question 61g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Non-shift worker	15	85	143
2018	Non-shift worker	14	86	124

Question 61h. What action(s) did you take to address the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Non-shift worker	10	90	143
2018	Non-shift worker	11	89	124

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Non-shift worker	25	75	143
2018	Non-shift worker	26	74	124

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	20	20	13	0	0	33	13	75	0	11
2019	Non-shift worker	24	15	15	7	5	26	8	60	18	1657
2018	Shift worker	29	12	22	0	5	29	3	61	7	25
2018	Non-shift worker	21	18	18	7	5	26	6	57	17	1489
2017	Shift worker	38	13	6	0	0	31	13	89	0	16
2017	Non-shift worker	17	18	16	7	7	30	6	54	21	1130
2014	Shift worker	26	18	17	3	5	24	8	64	12	25
2014	Non-shift worker	23	20	15	6	4	26	6	63	15	1264

Question 65. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	40	20	20	0	0	13	7	75	0	11
2019	Non-shift worker	45	27	13	4	3	6	1	78	8	1652
2018	Shift worker	51	12	22	0	5	11	0	70	5	25
2018	Non-shift worker	40	30	15	6	2	6	1	75	9	1488
2017	Shift worker	73	20	7	0	0	0	0	93	0	15
2017	Non-shift worker	34	35	14	6	4	6	1	74	10	1126
2014	Shift worker	48	28	8	3	0	12	0	87	4	25
2014	Non-shift worker	41	31	14	4	3	7	1	77	8	1265
2011	Shift worker	41	30	16	5	0	8	0	76	6	37
2011	Non-shift worker	33	37	15	6	3	6	0	75	9	1213

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Shift worker	0	100	11
2019	Non-shift worker	4	96	1656

Question 67a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Non-shift worker	41	59	74

Question 67b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Non-shift worker	75	25	74

Question 67c. From whom did you experience discrimination on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Non-shift worker	0	100	74

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Non-shift worker	0	100	74

Question 67g. From whom did you experience discrimination on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Non-shift worker	13	87	74

Question 68a. Please indicate the type of discrimination you experienced. Race
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Non-shift worker	10	90	74

Question 68b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Non-shift worker	14	86	74

Question 68d. Please indicate the type of discrimination you experienced. Religion
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Non-shift worker	0	100	74

Question 68e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Non-shift worker	30	70	74

Question 68f. Please indicate the type of discrimination you experienced. Sex
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Non-shift worker	41	59	74

Question 68i. Please indicate the type of discrimination you experienced. Marital status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Non-shift worker	6	94	74

Question 68j. Please indicate the type of discrimination you experienced. Family status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Non-shift worker	10	90	74

Question 68l. Please indicate the type of discrimination you experienced. Disability
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Non-shift worker	15	85	74

Question 68m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Non-shift worker	0	100	74

Question 68n. Please indicate the type of discrimination you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Non-shift worker	17	83	74

Question 69a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Non-shift worker	35	65	74

Question 69b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Non-shift worker	15	85	74

Question 69c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Non-shift worker	9	91	74

Question 69d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Non-shift worker	11	89	74

Question 69h. What action(s) did you take to address the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Non-shift worker	7	93	74

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Non-shift worker	50	50	74

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Shift worker	0	100	11
2019	Non-shift worker	5	95	1656

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	27	20	20	0	0	20	13	70	0	11
2019	Non-shift worker	26	14	17	4	2	30	7	64	9	1654
2018	Shift worker	20	19	17	5	5	32	3	59	14	25
2018	Non-shift worker	23	16	19	3	3	31	6	60	9	1484
2017	Shift worker	31	25	0	0	0	38	6	100	0	16
2017	Non-shift worker	19	17	16	3	3	36	7	63	9	1127
2014	Shift worker	46	10	17	3	0	15	8	74	5	25
2014	Non-shift worker	25	16	15	3	1	33	7	68	7	1267

Question 73. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	40	27	13	0	0	13	7	83	0	11
2019	Non-shift worker	49	25	12	4	2	7	1	81	6	1653
2018	Shift worker	45	15	17	0	5	18	0	73	6	25
2018	Non-shift worker	42	29	14	3	2	8	1	78	6	1489
2017	Shift worker	69	31	0	0	0	0	0	100	0	16
2017	Non-shift worker	40	33	13	2	2	9	1	81	5	1131
2014	Shift worker	54	22	12	3	0	8	0	83	4	25
2014	Non-shift worker	41	30	12	3	1	12	1	82	5	1265
2011	Shift worker	46	24	11	3	3	14	0	81	6	37
2011	Non-shift worker	41	35	13	2	1	8	0	83	3	1214

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Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	20	33	20	20	7	0	53	27	11
2019	Non-shift worker	30	28	19	10	11	1	59	22	1653
2018	Shift worker	21	40	20	14	5	0	61	19	25
2018	Non-shift worker	38	30	17	8	6	1	69	14	1488
2017	Shift worker	44	31	19	6	0	0	75	6	16
2017	Non-shift worker	46	29	13	5	6	1	76	11	1129

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	33	40	27	0	0	0	73	0	11
2019	Non-shift worker	28	33	21	12	6	0	61	18	1651
2018	Shift worker	29	36	31	0	5	0	65	5	25
2018	Non-shift worker	23	33	26	11	6	0	56	18	1489
2017	Shift worker	31	31	25	6	6	0	63	13	16
2017	Non-shift worker	22	36	24	11	6	1	59	17	1130

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	47	20	20	7	0	0	7	71	7	11
2019	Non-shift worker	43	30	17	6	3	0	1	74	9	1641
2018	Shift worker	51	22	17	5	3	3	0	75	8	25
2018	Non-shift worker	38	32	18	8	4	0	1	70	11	1481
2017	Shift worker	44	38	13	6	0	0	0	81	6	16
2017	Non-shift worker	36	35	16	8	3	0	2	73	11	1129

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	27	20	53	0	0	0	47	0	11
2019	Non-shift worker	22	26	23	16	12	1	48	28	1646
2018	Shift worker	6	27	55	9	3	0	33	12	25
2018	Non-shift worker	21	28	26	15	9	0	49	25	1480
2017	Shift worker	13	44	13	6	25	0	56	31	16
2017	Non-shift worker	19	31	25	15	8	1	51	24	1129

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	53	27	13	7	0	0	80	7	11
2019	Non-shift worker	61	22	8	3	2	3	87	5	1646
2018	Shift worker	48	23	9	12	8	0	71	20	25
2018	Non-shift worker	60	23	9	3	1	3	85	5	1486
2017	Shift worker	56	31	6	0	6	0	88	6	16
2017	Non-shift worker	55	26	10	2	1	6	86	4	1130

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	47	27	20	7	0	73	7	11
2019	Non-shift worker	46	29	14	7	4	76	11	1649
2018	Shift worker	32	30	18	5	15	62	20	25
2018	Non-shift worker	43	30	16	7	4	73	10	1484
2017	Shift worker	44	31	13	13	0	75	13	16
2017	Non-shift worker	36	35	16	8	4	72	12	1128

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	33	33	7	20	7	0	0	67	27	11
2019	Non-shift worker	38	34	17	6	4	0	0	73	10	1653
2018	Shift worker	43	35	17	5	0	0	0	78	5	25
2018	Non-shift worker	33	36	20	8	3	1	0	69	11	1489
2017	Shift worker	33	40	7	13	0	0	7	79	14	15
2017	Non-shift worker	32	36	18	9	4	0	1	69	13	1130

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	20	40	7	27	7	0	60	33	11
2019	Non-shift worker	27	37	22	9	4	0	64	14	1653
2018	Shift worker	26	37	25	5	8	0	63	12	25
2018	Non-shift worker	26	37	22	11	5	0	62	16	1486
2017	Shift worker	25	6	50	13	6	0	31	19	16
2017	Non-shift worker	23	37	23	11	5	1	60	16	1129

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	33	20	13	13	20	0	53	33	11
2019	Non-shift worker	32	32	20	10	5	0	64	16	1653
2018	Shift worker	29	39	20	12	0	0	68	12	25
2018	Non-shift worker	29	33	22	11	5	0	63	16	1485
2017	Shift worker	31	13	25	25	6	0	44	31	16
2017	Non-shift worker	27	34	20	13	5	1	61	18	1130

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	33	33	13	0	20	0	0	67	20	11
2019	Non-shift worker	50	26	11	7	4	0	0	77	12	1651

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	67	13	7	13	0	0	80	13	11
2019	Non-shift worker	38	34	17	8	2	1	72	10	1644
2018	Shift worker	20	48	15	17	0	0	68	17	25
2018	Non-shift worker	32	35	21	9	3	0	67	12	1478
2017	Shift worker	31	19	25	0	25	0	50	25	16
2017	Non-shift worker	29	39	20	9	3	1	68	12	1126

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	93	7	0	0	0	0	100	0	11
2019	Non-shift worker	58	21	11	6	4	1	79	10	1644
2018	Shift worker	85	3	12	0	0	0	88	0	25
2018	Non-shift worker	55	20	11	7	5	1	76	12	1478
2017	Shift worker	50	25	13	0	13	0	75	13	16
2017	Non-shift worker	48	22	15	8	6	1	71	14	1131

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	93	7	0	0	0	0	0	100	0	10
2019	Non-shift worker	80	8	3	1	1	0	6	94	3	1646
2018	Shift worker	80	5	12	0	0	3	0	87	0	25
2018	Non-shift worker	77	10	5	2	2	0	3	91	4	1483

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	93	0	7	0	0	0	93	0	11
2019	Non-shift worker	79	10	5	2	1	2	91	4	1652
2018	Shift worker	85	8	5	0	0	3	95	0	25
2018	Non-shift worker	78	12	4	2	2	2	92	4	1482
2017	Shift worker	100	0	0	0	0	0	100	0	16
2017	Non-shift worker	78	11	4	3	2	2	91	5	1128

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	53	13	33	0	0	0	67	0	11
2019	Non-shift worker	66	24	6	2	1	1	91	3	1653
2018	Shift worker	71	25	5	0	0	0	95	0	25
2018	Non-shift worker	62	26	8	2	1	0	89	4	1490
2017	Shift worker	81	13	6	0	0	0	94	0	16
2017	Non-shift worker	59	28	8	2	2	1	88	4	1127

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	47	20	27	7	0	0	67	7	11
2019	Non-shift worker	66	17	9	5	2	1	84	7	1646
2018	Shift worker	63	20	12	5	0	0	83	5	25
2018	Non-shift worker	62	21	9	5	3	1	83	8	1491
2017	Shift worker	81	13	6	0	0	0	94	0	16
2017	Non-shift worker	63	22	7	4	3	1	86	7	1125

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	60	0	0	0	0	40	100	0	11
2019	Non-shift worker	65	11	4	1	0	19	94	2	1633
2018	Shift worker	65	3	0	0	0	32	100	0	24
2018	Non-shift worker	59	12	4	1	0	24	93	2	1476
2017	Shift worker	75	0	0	0	0	25	100	0	16
2017	Non-shift worker	58	13	3	1	1	24	93	2	1128

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	87	7	7	0	0	93	0	11
2019	Non-shift worker	78	12	4	1	5	95	2	1645
2018	Shift worker	80	5	0	0	15	100	0	25
2018	Non-shift worker	77	14	3	0	5	96	1	1486
2017	Shift worker	75	19	0	0	6	100	0	16
2017	Non-shift worker	75	12	3	1	7	95	1	1121

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	100	0	0	0	0	0	100	0	11
2019	Non-shift worker	86	7	3	1	1	1	95	2	1648
2018	Shift worker	91	6	0	0	0	3	100	0	25
2018	Non-shift worker	86	7	2	1	1	2	95	3	1493
2017	Shift worker	88	6	0	0	0	6	100	0	16
2017	Non-shift worker	83	11	2	1	1	2	96	2	1129

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	93	7	0	0	0	0	100	0	11
2019	Non-shift worker	63	25	7	2	1	1	89	3	1652
2018	Shift worker	63	30	8	0	0	0	92	0	25
2018	Non-shift worker	61	25	9	3	1	1	87	4	1490
2017	Shift worker	81	13	6	0	0	0	94	0	16
2017	Non-shift worker	57	28	10	2	1	2	86	3	1129

Question 75. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	40	7	47	7	0	47	7	11
2019	Non-shift worker	22	38	30	8	1	61	9	1657
2018	Shift worker	20	39	31	9	0	59	9	25
2018	Non-shift worker	22	38	29	8	2	61	10	1490
2017	Shift worker	25	31	38	6	0	56	6	16
2017	Non-shift worker	15	39	35	8	3	54	11	1131

Question 76. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	0	27	20	7	47	53	27	11
2019	Non-shift worker	6	15	36	27	16	43	21	1652
2018	Shift worker	5	16	38	19	23	42	20	24
2018	Non-shift worker	5	14	37	28	15	44	19	1485
2017	Shift worker	6	6	44	19	25	44	13	16
2017	Non-shift worker	4	15	39	28	14	42	19	1130

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	20	47	7	7	0	13	7	83	8	11
2019	Non-shift worker	42	37	12	5	2	2	0	81	7	1654
2018	Shift worker	35	28	5	9	9	13	0	73	22	25
2018	Non-shift worker	42	39	12	4	1	3	0	83	5	1488
2017	Shift worker	44	31	19	0	0	6	0	80	0	16
2017	Non-shift worker	36	40	14	6	2	3	0	78	8	1130

Question 78. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	33	33	7	13	0	7	7	77	15	11
2019	Non-shift worker	39	36	12	8	3	1	0	77	11	1653
2018	Shift worker	32	21	29	5	5	8	0	58	10	25
2018	Non-shift worker	37	37	14	7	3	2	0	76	10	1492
2017	Shift worker	38	50	13	0	0	0	0	88	0	16
2017	Non-shift worker	29	42	14	8	5	2	0	72	14	1129

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Shift worker	0	100	11
2019	Non-shift worker	10	90	1655
2017	Shift worker	38	63	16
2017	Non-shift worker	14	86	1130
2014	Non-shift worker	12	88	1263

Question 80. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Non-shift worker	85	15	178
2017	Non-shift worker	73	27	160
2014	Non-shift worker	79	21	145

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Non-shift worker	47	37	4	10	1	1	85	11	149
2017	Non-shift worker	53	32	3	6	4	1	86	10	116
2014	Non-shift worker	54	32	6	8	1	0	86	8	115

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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	33	33	20	0	7	0	7	36	64	11
2019	Non-shift worker	23	34	22	10	8	2	1	23	77	1656
2018	Shift worker	37	17	25	14	5	0	3	38	62	25
2018	Non-shift worker	34	32	19	7	5	2	1	35	65	1489
2017	Shift worker	31	31	25	0	0	13	0	36	64	16
2017	Non-shift worker	44	30	13	5	3	4	1	46	54	1131

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	43	22	22	7	0	0	7	69	8	10
2019	Non-shift worker	52	17	9	6	7	1	8	76	14	1650
2018	Shift worker	37	22	15	8	0	0	18	72	10	25
2018	Non-shift worker	59	14	7	6	4	1	9	81	11	1489

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Date modified:: 2019-03-01

2019 Public Service Employee Survey Results for Communications Security Establishment Canada by Question 90. Are you currently a shift worker?

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Question 22. In my work unit, individuals behave in a respectful manner.

Question 23. The people I work with value my ideas and opinions.

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I can count on my immediate supervisor to keep his or her promises.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 30. My immediate supervisor seems to care about me as a person.

Question 31. I am satisfied with the quality of supervision I receive.

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Question 35. I have confidence in the senior management of my department or agency.

Question 36. Senior management in my department or agency makes effective and timely decisions.

Question 37. Essential information flows effectively from senior management to staff.

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Question 40. I feel that change is managed well in my department or agency.

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 44. My department or agency does a good job of supporting employee career development.

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 49. My department or agency implements activities and practices that support a diverse workplace.

Question 50. Overall, my department or agency treats me with respect.

Question 51. I would recommend my department or agency as a great place to work.

Question 52. I am satisfied with my department or agency.

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Harassment

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?