2019 Public Service Employee Survey Results for Communications Security Establishment Canada by Question 32. Are you a supervisor?

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 38 46 4 11 1 0 0 84 12 429
2019 Non-supervisor 43 42 3 9 3 0 0 85 12 1247
2017 Supervisor 35 51 5 7 2 0 0 86 9 258
2017 Non-supervisor 42 46 4 6 2 0 0 88 8 886
2014 Supervisor 39 48 3 9 2 0 0 87 11 308
2014 Non-supervisor 40 46 4 6 3 0 0 87 9 983
2011 Supervisor 37 52 3 4 4 0 0 89 8 320
2011 Non-supervisor 40 46 4 8 2 0 0 86 10 933

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 65 17 6 7 3 0 2 83 11 430
2019 Non-supervisor 69 13 6 5 5 0 2 84 10 1243
2017 Supervisor 65 18 6 7 4 0 1 84 11 257
2017 Non-supervisor 68 13 5 7 5 0 2 82 12 887
2014 Supervisor 65 16 7 6 4 0 1 82 10 308
2014 Non-supervisor 67 15 4 6 5 0 3 84 12 980
2011 Supervisor 67 16 5 8 3 0 1 84 11 320
2011 Non-supervisor 67 14 5 8 4 0 2 83 12 931

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 42 34 6 15 3 0 0 76 18 429
2019 Non-supervisor 44 33 5 12 6 0 0 77 18 1243
2017 Supervisor 38 31 7 15 10 0 0 68 25 258
2017 Non-supervisor 35 34 6 16 9 0 0 69 25 887
2014 Supervisor 37 33 6 14 9 0 0 71 24 308
2014 Non-supervisor 40 35 8 12 5 0 0 75 18 982
2011 Supervisor 32 35 8 14 11 0 0 68 24 318
2011 Non-supervisor 36 37 7 12 8 0 0 73 20 929

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 42 37 11 7 2 0 0 80 10 425
2019 Non-supervisor 41 36 9 9 5 0 0 77 14 1238
2018 Supervisor 36 46 6 9 2 0 0 82 11 350
2018 Non-supervisor 33 42 9 11 3 1 0 77 14 1162
2017 Supervisor 37 44 8 9 2 0 0 81 10 258
2017 Non-supervisor 36 42 9 9 4 0 0 78 14 888
2014 Supervisor 39 36 10 11 3 0 0 76 14 307
2014 Non-supervisor 38 38 9 10 4 0 1 77 14 984
2011 Supervisor 42 39 10 6 3 0 1 81 9 320
2011 Non-supervisor 38 39 9 8 4 1 1 78 12 932

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 65 26 5 2 2 0 0 91 4 423
2019 Non-supervisor 60 28 5 5 3 0 0 88 7 1236
2017 Supervisor 67 24 4 4 1 0 0 91 5 258
2017 Non-supervisor 57 32 6 4 1 0 0 90 5 885
2014 Supervisor 62 27 7 4 1 0 0 89 4 308
2014 Non-supervisor 54 34 7 4 1 0 0 88 5 983

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 56 31 6 6 2 0 0 87 8 429
2019 Non-supervisor 65 23 5 3 3 0 1 89 6 1244
2018 Supervisor 56 32 6 4 2 0 0 88 6 351
2018 Non-supervisor 62 26 6 4 2 0 0 88 6 1162
2017 Supervisor 54 32 6 5 4 0 0 86 8 258
2017 Non-supervisor 59 28 6 5 2 0 0 88 6 888
2014 Supervisor 54 28 10 5 3 0 0 83 8 308
2014 Non-supervisor 59 27 7 4 2 1 1 87 6 983
2011 Supervisor 45 34 8 9 3 0 0 80 12 320
2011 Non-supervisor 55 30 7 5 2 1 1 86 7 934

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 57 33 4 3 3 0 0 90 6 430
2019 Non-supervisor 51 33 8 5 3 0 0 84 8 1247
2018 Supervisor 53 38 4 4 1 0 0 91 5 346
2018 Non-supervisor 47 37 8 5 3 0 0 83 8 1161
2017 Supervisor 49 36 6 5 3 0 0 86 8 257
2017 Non-supervisor 47 37 7 5 3 0 0 85 9 889
2014 Supervisor 50 38 4 5 3 0 0 88 7 308
2014 Non-supervisor 45 39 8 6 2 0 0 84 8 983
2011 Supervisor 52 37 4 4 3 0 0 88 7 320
2011 Non-supervisor 47 36 8 6 3 0 0 83 9 932

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 34 41 10 9 5 0 0 76 14 428
2019 Non-supervisor 37 36 12 10 5 0 0 73 15 1247
2018 Supervisor 31 37 15 10 6 0 0 69 16 348
2018 Non-supervisor 34 36 14 11 5 0 0 70 16 1159
2017 Supervisor 32 38 11 13 6 0 0 70 19 257
2017 Non-supervisor 33 38 12 11 6 0 0 71 17 888
2014 Supervisor 36 33 14 11 7 0 0 69 18 308
2014 Non-supervisor 35 38 13 8 5 0 0 73 13 982
2011 Supervisor 25 45 12 11 7 0 0 69 18 320
2011 Non-supervisor 27 42 13 11 6 0 1 69 17 933

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 31 42 11 12 4 0 0 73 15 426
2019 Non-supervisor 32 41 10 11 5 0 0 74 16 1239
2018 Supervisor 30 45 12 9 3 0 0 75 13 350
2018 Non-supervisor 29 41 14 12 5 0 0 70 16 1160
2017 Supervisor 30 40 12 17 2 0 0 70 19 257
2017 Non-supervisor 29 42 11 13 4 0 0 71 17 888

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 64 26 4 3 3 0 0 91 6 425
2019 Non-supervisor 53 34 7 4 2 0 0 87 6 1244
2018 Supervisor 67 28 1 2 1 0 0 95 3 352
2018 Non-supervisor 54 34 7 3 2 0 0 88 5 1159
2017 Supervisor 57 31 7 6 0 0 0 87 6 256
2017 Non-supervisor 48 36 8 5 3 0 0 84 8 887
2014 Supervisor 61 30 4 3 2 0 0 91 6 308
2014 Non-supervisor 50 36 7 5 1 0 0 87 6 984
2011 Supervisor 57 35 4 2 2 0 0 92 4 319
2011 Non-supervisor 48 37 8 5 2 0 0 86 7 934

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 45 36 9 4 4 0 0 82 9 428
2019 Non-supervisor 43 34 10 8 4 0 0 77 13 1245
2018 Supervisor 45 36 9 6 4 0 0 81 10 351
2018 Non-supervisor 41 36 10 9 4 0 0 77 13 1153
2017 Supervisor 40 37 10 10 4 0 0 77 13 257
2017 Non-supervisor 38 37 11 10 4 0 0 75 14 887

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 70 23 4 1 1 0 0 94 2 426
2019 Non-supervisor 61 28 8 2 1 0 0 89 3 1238
2018 Supervisor 71 24 4 1 0 0 0 95 2 347
2018 Non-supervisor 60 28 8 2 1 0 0 88 4 1143
2017 Supervisor 68 25 7 1 0 0 0 93 1 257
2017 Non-supervisor 61 30 6 2 1 0 0 91 3 883
2014 Supervisor 77 18 4 1 0 0 0 95 1 308
2014 Non-supervisor 68 25 5 1 1 0 0 93 2 983
2011 Supervisor 75 22 2 2 0 0 0 96 2 320
2011 Non-supervisor 65 26 6 2 1 0 0 91 3 934

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 53 31 6 4 4 0 0 85 9 425
2019 Non-supervisor 43 36 8 8 4 0 0 79 12 1242
2018 Supervisor 55 36 4 3 2 0 0 91 5 352
2018 Non-supervisor 40 40 9 7 3 0 0 80 11 1156
2017 Supervisor 49 35 7 8 1 0 0 83 9 256
2017 Non-supervisor 41 38 9 8 4 0 0 80 11 882
2014 Supervisor 47 38 5 6 3 0 0 85 10 308
2014 Non-supervisor 34 44 10 7 5 0 0 78 12 984
2011 Supervisor 51 36 4 6 3 0 0 87 9 317
2011 Non-supervisor 40 38 10 8 3 1 0 78 12 933

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 56 29 7 5 4 0 0 85 8 427
2019 Non-supervisor 51 33 8 5 3 0 0 84 8 1245
2018 Supervisor 60 29 5 4 1 0 0 90 5 347
2018 Non-supervisor 50 32 9 5 3 0 0 83 8 1149
2017 Supervisor 56 34 4 5 0 0 0 90 6 257
2017 Non-supervisor 50 32 9 6 3 0 0 82 8 882
2014 Supervisor 57 26 9 7 2 0 0 83 9 308
2014 Non-supervisor 50 32 9 6 3 0 0 82 9 984

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 43 37 9 7 3 1 0 81 10 423
2019 Non-supervisor 44 35 10 8 2 0 0 80 10 1225
2018 Supervisor 46 37 9 7 2 0 0 83 9 351
2018 Non-supervisor 43 37 10 6 3 0 0 80 10 1153
2017 Supervisor 45 31 12 10 2 0 0 76 12 257
2017 Non-supervisor 42 39 9 7 3 0 0 82 10 884
2014 Supervisor 45 33 9 10 3 0 0 78 13 308
2014 Non-supervisor 45 36 11 6 3 0 0 81 9 984
2011 Supervisor 41 38 12 5 5 0 0 79 9 317
2011 Non-supervisor 43 37 10 7 2 1 1 81 9 931

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 57 32 7 2 1 0 0 89 4 429
2019 Non-supervisor 56 31 7 3 2 0 0 88 6 1245
2018 Supervisor 58 32 5 3 1 0 0 91 4 351
2018 Non-supervisor 53 33 8 3 2 0 0 87 6 1153
2017 Supervisor 53 35 6 4 2 0 0 88 6 257
2017 Non-supervisor 53 33 7 4 3 0 0 86 7 884
2014 Supervisor 58 30 6 4 3 0 0 88 6 307
2014 Non-supervisor 53 35 6 3 2 0 0 88 5 983
2011 Supervisor 54 38 4 2 3 0 0 91 5 320
2011 Non-supervisor 51 35 7 4 2 0 0 87 6 933

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 25 32 24 13 5 0 1 57 19 428
2019 Non-supervisor 50 30 12 5 2 0 0 81 7 1244
2018 Supervisor 25 29 23 14 8 0 0 54 22 352
2018 Non-supervisor 48 34 11 4 2 0 1 83 6 1162
2017 Supervisor 27 36 21 10 5 0 1 64 16 258
2017 Non-supervisor 48 35 10 4 1 0 1 84 5 889
2014 Supervisor 24 35 23 11 6 0 0 60 17 308
2014 Non-supervisor 46 39 11 3 1 0 1 86 4 984
2011 Supervisor 19 31 25 15 10 0 0 50 25 320
2011 Non-supervisor 38 38 15 5 3 1 0 77 8 933

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 8 29 37 21 4 0 0 25 37 429
2019 Non-supervisor 8 20 36 24 10 1 1 35 28 1241
2018 Supervisor 7 28 40 20 5 0 0 25 35 351
2018 Non-supervisor 7 22 36 23 11 1 1 34 29 1160
2017 Supervisor 7 30 41 17 5 0 1 21 38 257
2017 Non-supervisor 8 19 43 18 10 1 2 28 28 885
2014 Supervisor 13 24 43 16 5 0 0 21 36 307
2014 Non-supervisor 7 22 39 20 10 0 1 31 30 981
2011 Supervisor 11 27 40 18 3 0 1 22 38 319
2011 Non-supervisor 8 24 40 18 8 1 2 26 33 931

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 7 20 30 31 12 0 0 43 27 429
2019 Non-supervisor 7 15 25 27 24 1 1 52 23 1240
2018 Supervisor 5 19 34 31 10 0 1 41 24 349
2018 Non-supervisor 5 14 28 28 22 1 1 51 20 1149
2017 Supervisor 6 21 29 27 15 1 1 43 27 258
2017 Non-supervisor 6 13 28 27 22 2 2 51 20 883
2014 Supervisor 6 14 31 32 15 0 1 48 21 307
2014 Non-supervisor 4 13 27 32 21 1 2 54 18 980
2011 Supervisor 8 16 37 27 10 0 2 38 25 320
2011 Non-supervisor 6 14 27 30 18 2 3 51 21 930

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 13 25 35 22 5 0 0 27 38 430
2019 Non-supervisor 10 21 31 20 15 1 1 36 32 1241
2018 Supervisor 13 25 37 18 5 0 1 23 39 349
2018 Non-supervisor 11 20 31 22 13 1 1 36 32 1153
2017 Supervisor 11 27 35 20 6 0 2 26 39 257
2017 Non-supervisor 11 22 33 20 12 1 2 32 34 886
2014 Supervisor 17 27 37 13 5 0 1 19 44 308
2014 Non-supervisor 13 23 32 18 12 1 1 31 37 983
2011 Supervisor 19 28 37 11 4 0 0 16 47 320
2011 Non-supervisor 14 25 33 15 8 2 3 25 41 930

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 5 16 37 31 11 0 1 42 21 426
2019 Non-supervisor 3 8 23 37 28 0 1 65 11 1234
2018 Supervisor 5 13 41 28 12 0 1 40 19 349
2018 Non-supervisor 2 9 24 36 26 1 2 64 11 1150
2017 Supervisor 4 13 33 38 9 1 2 48 18 255
2017 Non-supervisor 2 7 29 35 23 1 3 60 10 882
2014 Supervisor 7 14 38 29 13 0 0 41 21 308
2014 Non-supervisor 3 8 27 37 23 0 2 61 11 979
2011 Supervisor 11 18 36 27 8 0 0 34 30 319
2011 Non-supervisor 5 11 30 30 20 1 2 52 17 930

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 21 26 33 15 4 0 1 19 47 429
2019 Non-supervisor 10 19 27 22 20 1 1 43 30 1241
2018 Supervisor 18 29 33 13 6 1 1 19 47 351
2018 Non-supervisor 9 19 27 25 18 2 1 44 28 1154
2017 Supervisor 13 28 36 14 7 2 1 22 42 258
2017 Non-supervisor 9 18 29 21 18 1 3 41 29 881
2014 Supervisor 17 28 34 17 5 0 0 21 45 308
2014 Non-supervisor 7 15 28 27 19 1 2 48 23 980
2011 Supervisor 22 31 31 11 4 0 2 15 53 319
2011 Non-supervisor 12 19 27 23 16 1 2 40 32 931

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 10 22 29 27 10 1 1 38 33 426
2019 Non-supervisor 8 15 26 25 23 2 2 50 24 1237
2018 Supervisor 7 20 35 25 11 1 0 37 27 349
2018 Non-supervisor 6 13 26 29 22 2 2 54 19 1145
2017 Supervisor 5 14 41 26 13 0 1 39 19 258
2017 Non-supervisor 6 12 26 29 21 3 3 53 19 885
2014 Supervisor 5 9 33 37 15 0 1 53 13 308
2014 Non-supervisor 3 8 24 32 28 2 2 63 12 979
2011 Supervisor 6 24 33 24 11 1 1 36 31 319
2011 Non-supervisor 7 15 28 26 18 2 4 47 23 929

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 14 22 37 20 7 0 0 26 36 430
2019 Non-supervisor 9 17 33 23 15 2 1 39 27 1241
2018 Supervisor 12 25 38 21 3 0 0 25 37 351
2018 Non-supervisor 9 19 34 23 12 1 1 37 28 1159
2017 Supervisor 11 23 42 17 6 0 1 23 34 258
2017 Non-supervisor 9 22 32 22 12 2 2 35 32 884
2014 Supervisor 17 25 38 14 6 0 0 19 42 307
2014 Non-supervisor 11 19 35 20 12 1 1 33 30 983

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 11 22 35 21 11 0 0 32 33 430
2019 Non-supervisor 9 17 31 26 14 0 1 41 27 1246
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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 65 16 7 7 2 0 2 83 10 427
2019 Non-supervisor 68 12 7 5 4 0 4 84 9 1245
2017 Supervisor 59 23 5 9 3 0 2 83 12 257
2017 Non-supervisor 63 14 6 8 4 1 4 81 13 889
2014 Supervisor 68 13 5 6 4 0 3 85 10 308
2014 Non-supervisor 67 11 6 6 5 0 4 82 12 984
2011 Supervisor 60 22 5 6 3 0 3 85 9 315
2011 Non-supervisor 63 13 6 8 5 0 4 80 13 930

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 39 37 11 6 3 2 3 80 9 428
2019 Non-supervisor 40 27 12 9 4 5 4 73 14 1246
2018 Supervisor 32 43 12 6 3 3 2 78 9 349
2018 Non-supervisor 32 30 14 9 5 6 4 69 16 1159
2017 Supervisor 32 41 11 8 5 1 2 75 14 257
2017 Non-supervisor 31 29 15 10 8 5 3 64 19 887
2014 Supervisor 38 37 10 8 4 0 2 77 12 308
2014 Non-supervisor 38 30 11 7 6 5 3 74 14 983

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 65 26 2 4 2 0 0 92 6 426
2019 Non-supervisor 57 24 8 7 3 0 0 82 10 1240
2018 Supervisor 59 28 6 5 2 0 0 87 7 350
2018 Non-supervisor 52 27 7 9 5 0 0 79 14 1157
2017 Supervisor 59 28 6 5 2 0 0 87 7 255
2017 Non-supervisor 49 29 7 8 6 1 0 79 14 888
2014 Supervisor 61 27 5 5 2 1 0 89 7 308
2014 Non-supervisor 52 26 8 7 6 1 0 79 13 985

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 64 28 3 2 2 0 0 92 5 426
2019 Non-supervisor 62 28 5 4 1 0 0 90 5 1241
2018 Supervisor 57 33 5 5 0 0 0 90 5 350
2018 Non-supervisor 57 30 6 5 2 0 0 87 6 1154
2017 Supervisor 50 40 5 5 0 0 0 90 6 258
2017 Non-supervisor 51 33 7 6 3 0 0 84 9 889
2014 Supervisor 46 41 5 6 2 0 0 87 8 308
2014 Non-supervisor 50 36 7 4 2 0 0 86 7 984

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 62 31 4 2 1 0 0 93 3 428
2019 Non-supervisor 58 29 7 4 1 1 0 88 5 1241
2018 Supervisor 53 39 3 4 0 0 0 93 4 350
2018 Non-supervisor 53 33 9 3 2 0 0 86 4 1159
Top of Page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 77 14 6 2 1 0 0 92 2 430
2019 Non-supervisor 58 24 11 2 1 1 2 85 4 1246

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 49 28 10 6 5 1 1 78 12 429
2019 Non-supervisor 47 30 11 8 4 0 0 77 12 1249
2018 Supervisor 41 36 10 9 5 1 0 77 14 352
2018 Non-supervisor 42 33 11 8 4 1 1 76 12 1158
2017 Supervisor 35 37 11 12 4 0 0 72 16 258
2017 Non-supervisor 41 35 10 9 4 0 1 77 13 888
2014 Supervisor 40 38 11 7 4 0 0 78 11 308
2014 Non-supervisor 42 36 11 7 4 1 0 79 10 984
2011 Supervisor 33 42 10 8 6 0 0 76 14 320
2011 Non-supervisor 37 35 12 9 6 1 1 73 15 932

Question 26. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 58 22 9 5 3 2 0 82 9 429
2019 Non-supervisor 56 25 8 6 2 1 1 83 9 1246
2018 Supervisor 56 28 7 6 3 1 0 84 8 351
2018 Non-supervisor 52 27 9 5 4 2 1 81 10 1158
2017 Supervisor 50 32 11 4 2 0 0 82 6 258
2017 Non-supervisor 51 28 10 5 4 1 1 81 9 888
2014 Supervisor 53 27 10 5 3 1 0 81 9 308
2014 Non-supervisor 51 30 10 5 3 2 0 82 8 983
2011 Supervisor 51 29 9 6 5 1 0 80 11 319
2011 Non-supervisor 46 28 12 6 4 3 0 77 11 931

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 55 29 8 5 3 1 0 85 8 429
2019 Non-supervisor 52 28 8 8 3 0 0 80 11 1241
2018 Supervisor 53 31 8 5 2 0 0 85 7 351
2018 Non-supervisor 48 32 8 7 4 1 0 81 11 1159
2017 Supervisor 46 35 9 8 2 0 0 81 10 257
2017 Non-supervisor 47 32 9 7 5 0 0 80 11 887
2014 Supervisor 50 34 7 5 3 0 0 85 8 308
2014 Non-supervisor 47 32 9 8 4 1 0 79 12 984
2011 Supervisor 48 34 7 6 4 0 0 82 11 320
2011 Non-supervisor 43 32 11 8 5 1 0 76 13 930

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 82 7 3 4 2 1 2 91 5 428
2019 Non-supervisor 78 8 4 2 3 0 4 90 6 1242
2017 Supervisor 76 13 4 3 2 0 2 91 6 258
2017 Non-supervisor 75 9 4 3 3 1 4 89 7 889
2014 Supervisor 77 11 5 4 1 0 2 91 5 308
2014 Non-supervisor 74 11 4 4 4 0 4 88 8 984
2011 Supervisor 76 12 5 2 3 0 1 90 5 320
2011 Non-supervisor 75 9 6 3 3 0 4 88 6 932

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 67 17 7 1 1 2 4 90 3 429
2019 Non-supervisor 74 14 4 2 1 2 3 92 3 1246
2017 Supervisor 63 23 5 2 2 0 5 90 4 258
2017 Non-supervisor 70 20 2 2 2 1 3 94 4 887
2014 Supervisor 62 20 6 3 2 1 6 88 6 308
2014 Non-supervisor 69 19 4 2 1 2 3 92 4 985
2011 Supervisor 55 24 6 7 2 0 6 84 10 318
2011 Non-supervisor 69 20 4 3 2 1 1 91 5 933

Question 30. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 70 17 7 2 2 1 0 88 4 428
2019 Non-supervisor 71 16 7 2 2 1 0 88 5 1248
2018 Supervisor 64 25 5 3 2 1 0 90 5 352
2018 Non-supervisor 62 23 8 3 3 1 0 86 6 1147
2017 Supervisor 64 23 7 4 3 0 0 87 7 258
2017 Non-supervisor 61 23 8 3 3 1 0 86 6 888

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 57 25 7 6 4 1 0 83 9 429
2019 Non-supervisor 57 25 8 7 3 0 0 82 10 1247
2018 Supervisor 57 24 10 5 4 1 0 82 8 352
2018 Non-supervisor 53 27 9 6 5 0 0 80 11 1155
2017 Supervisor 55 27 9 7 3 0 0 82 9 256
2017 Non-supervisor 56 26 8 6 4 0 0 83 10 887
2014 Supervisor 54 29 9 6 2 0 0 83 8 307
2014 Non-supervisor 55 28 8 6 3 0 0 83 9 983

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 32 44 10 7 2 2 2 80 10 430
Top of Page

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 36 34 11 13 4 1 0 71 17 428
2019 Non-supervisor 41 28 12 8 4 7 0 74 13 1247
2018 Supervisor 34 34 18 9 4 1 0 69 13 349
2018 Non-supervisor 33 32 15 9 4 8 0 70 13 1164
2017 Supervisor 27 40 13 13 6 1 0 67 19 258
2017 Non-supervisor 27 32 14 12 7 9 0 64 21 887
2014 Supervisor 32 40 10 11 5 1 0 73 16 308
2014 Non-supervisor 33 32 13 10 5 8 0 71 16 981
2011 Supervisor 22 37 16 13 11 2 0 60 24 320
2011 Non-supervisor 25 29 19 11 7 9 1 60 20 933

Question 35. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 33 36 13 12 6 0 0 70 18 425
2019 Non-supervisor 34 31 15 11 6 2 0 67 18 1246
2018 Supervisor 30 39 16 9 6 0 0 69 15 349
2018 Non-supervisor 30 34 16 13 5 2 0 65 19 1161
2017 Supervisor 27 40 14 16 4 0 0 66 20 258
2017 Non-supervisor 25 34 15 16 9 2 0 60 25 884
2014 Supervisor 30 38 13 13 6 0 0 68 19 308
2014 Non-supervisor 29 35 14 13 6 3 0 66 20 983
2011 Supervisor 23 41 12 16 8 0 0 64 24 319
2011 Non-supervisor 25 35 16 14 8 3 0 62 22 932

Question 36. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 19 36 19 16 9 1 0 56 25 428
2019 Non-supervisor 22 32 18 15 8 5 0 57 25 1244
2018 Supervisor 16 38 23 17 6 0 0 54 23 349
2018 Non-supervisor 19 30 20 16 8 6 0 53 26 1161
2017 Supervisor 11 40 17 24 7 1 0 51 31 258
2017 Non-supervisor 17 30 18 19 9 6 0 50 30 889
2014 Supervisor 17 36 20 19 9 0 0 52 27 308
2014 Non-supervisor 20 33 17 17 7 7 0 56 26 982
2011 Supervisor 13 37 21 18 10 1 0 51 28 320
2011 Non-supervisor 13 34 19 16 9 8 0 52 27 933

Question 37. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 16 38 19 18 9 0 0 54 27 427
2019 Non-supervisor 18 29 16 21 11 3 0 49 34 1248
2018 Supervisor 13 40 19 19 7 1 0 54 27 350
2018 Non-supervisor 16 32 17 20 12 3 0 49 33 1165
2017 Supervisor 13 34 16 26 11 0 0 47 37 257
2017 Non-supervisor 13 30 14 25 15 3 0 44 42 886
2014 Supervisor 18 34 17 21 10 1 0 52 31 307
2014 Non-supervisor 18 32 16 21 11 2 0 51 33 981
2011 Supervisor 10 38 15 24 12 0 0 49 37 319
2011 Non-supervisor 13 38 14 20 12 3 0 53 33 932

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 29 31 23 9 3 4 1 63 13 431
2019 Non-supervisor 37 24 16 7 3 11 2 70 12 1248
Top of Page

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 36 40 12 10 2 0 0 76 12 430
2019 Non-supervisor 41 38 10 7 3 1 0 80 10 1247
2018 Supervisor 38 42 10 8 2 0 0 80 10 350
2018 Non-supervisor 38 39 14 6 2 0 0 78 8 1154
2017 Supervisor 30 41 16 8 4 0 0 72 12 257
2017 Non-supervisor 34 40 11 10 5 0 0 74 15 886
2014 Supervisor 37 42 11 6 5 0 0 79 10 308
2014 Non-supervisor 37 40 12 8 3 1 0 77 11 981
2011 Supervisor 32 47 6 9 5 0 0 80 14 319
2011 Non-supervisor 35 42 12 7 4 1 0 77 11 930

Question 40. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 15 39 20 20 6 0 0 53 27 427
2019 Non-supervisor 22 36 17 16 7 1 0 58 24 1241

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 59 29 5 5 2 0 1 89 6 429
2019 Non-supervisor 56 29 9 4 2 1 0 86 6 1244
2018 Supervisor 59 29 6 4 2 0 0 88 6 350
2018 Non-supervisor 49 34 9 3 2 1 1 85 5 1157
2017 Supervisor 62 29 5 3 0 0 0 92 4 257
2017 Non-supervisor 53 33 6 4 2 1 0 87 6 885
2014 Supervisor 66 23 4 3 2 1 1 91 5 308
2014 Non-supervisor 57 29 6 4 1 2 1 88 5 980
2011 Supervisor 51 34 9 4 2 0 0 85 6 320
2011 Non-supervisor 45 35 8 6 3 3 1 83 9 928

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 53 34 10 3 1 0 0 86 4 429
2019 Non-supervisor 56 28 11 4 2 0 0 83 6 1246
2018 Supervisor 51 33 9 5 2 0 0 84 7 350
2018 Non-supervisor 49 33 13 4 2 0 0 82 6 1155

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 24 23 18 16 10 7 3 52 28 431
2019 Non-supervisor 33 24 14 11 9 8 1 62 22 1245
2018 Supervisor 23 28 16 14 11 4 2 55 27 350
2018 Non-supervisor 27 25 17 13 8 9 1 58 24 1159
2017 Supervisor 22 24 13 17 13 7 3 52 34 257
2017 Non-supervisor 21 24 14 15 14 10 2 51 33 888
2014 Supervisor 33 20 14 13 11 6 2 58 27 308
2014 Non-supervisor 27 24 16 12 10 10 2 57 24 980
2011 Supervisor 14 30 18 18 9 7 5 50 30 320
2011 Non-supervisor 19 23 18 15 10 13 2 49 30 931

Question 44. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 31 39 11 14 5 0 0 70 19 427
2019 Non-supervisor 36 31 12 11 7 2 0 69 18 1245
2018 Supervisor 28 45 11 11 6 0 0 73 17 350
2018 Non-supervisor 32 32 15 12 7 2 0 65 19 1151
2017 Supervisor 24 46 9 11 9 0 0 70 20 258
2017 Non-supervisor 27 38 12 14 8 2 0 66 22 887
2014 Supervisor 30 38 16 10 6 1 0 68 16 307
2014 Non-supervisor 35 34 12 11 6 1 0 71 17 981
2011 Supervisor 30 45 12 7 7 0 0 75 14 319
2011 Non-supervisor 30 36 15 10 8 2 0 67 18 933

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 34 35 13 10 7 1 1 70 17 429
2019 Non-supervisor 35 29 12 10 11 1 2 66 22 1244
2018 Supervisor 35 32 10 14 8 0 0 68 22 350
2018 Non-supervisor 31 27 13 14 11 1 2 60 26 1153
2017 Supervisor 28 34 11 14 10 1 2 64 25 258
2017 Non-supervisor 22 32 14 16 14 2 2 55 30 886
2014 Supervisor 37 29 11 11 11 1 1 67 22 308
2014 Non-supervisor 29 30 13 14 11 1 2 61 26 980
2011 Supervisor 28 37 9 12 11 0 2 67 23 318
2011 Non-supervisor 23 31 14 15 14 2 2 56 30 932

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 61 26 8 3 1 0 1 88 4 430
2019 Non-supervisor 64 20 9 2 2 0 3 87 4 1247

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 66 11 8 4 3 1 7 83 8 430
2019 Non-supervisor 65 9 7 3 3 2 12 86 6 1247

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 68 19 9 2 2 0 1 87 4 428
2019 Non-supervisor 58 23 10 3 2 1 3 84 6 1244

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 62 21 9 3 2 1 2 85 6 428
2019 Non-supervisor 55 21 11 5 2 2 4 81 8 1237

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 74 10 5 2 2 2 6 91 4 429
2019 Non-supervisor 64 13 6 4 2 3 8 86 7 1246

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 83 10 3 0 1 1 2 96 1 430
2019 Non-supervisor 74 13 5 2 1 1 4 91 3 1241

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 86 5 4 1 2 1 1 93 3 430
2019 Non-supervisor 81 6 4 1 1 2 4 93 2 1238

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 91 1 2 0 0 1 5 98 1 429
2019 Non-supervisor 82 5 2 0 1 1 9 96 1 1241

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 39 49 9 2 2 0 0 87 4 430
2019 Non-supervisor 35 42 12 6 2 2 0 79 9 1248
2018 Supervisor 38 44 13 3 2 0 0 82 6 351
2018 Non-supervisor 35 38 16 6 3 2 0 75 9 1155
2017 Supervisor 38 42 11 6 2 0 0 81 9 258
2017 Non-supervisor 28 42 16 8 4 2 0 72 11 887

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 55 36 6 2 1 0 0 91 4 428
2019 Non-supervisor 54 31 9 3 2 1 0 86 5 1241
2018 Supervisor 63 29 5 2 1 1 0 92 3 351
2018 Non-supervisor 57 29 9 3 2 1 0 87 4 1157
2017 Supervisor 55 35 7 2 1 0 0 90 3 258
2017 Non-supervisor 49 37 7 4 2 1 0 87 6 885
2014 Supervisor 57 30 7 4 2 1 0 88 5 308
2014 Non-supervisor 56 31 7 3 1 2 0 89 4 982
2011 Supervisor 36 45 10 5 3 1 0 82 8 319
2011 Non-supervisor 39 38 12 6 3 2 0 78 10 932

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 66 26 3 3 1 1 0 93 4 430
2019 Non-supervisor 64 24 7 2 1 2 0 90 3 1240
2018 Supervisor 64 26 6 1 2 1 0 91 3 350
2018 Non-supervisor 60 25 9 2 1 3 1 87 3 1157
2017 Supervisor 54 33 10 1 1 1 0 88 2 258
2017 Non-supervisor 50 35 8 2 2 3 1 88 4 887
2014 Supervisor 55 30 9 2 2 2 0 87 4 308
2014 Non-supervisor 56 29 8 2 1 4 1 89 3 981

Question 50. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 63 26 7 2 2 0 0 89 4 430
2019 Non-supervisor 65 25 6 3 2 0 0 90 5 1242
2018 Supervisor 66 25 6 1 1 0 0 91 3 352
2018 Non-supervisor 64 25 7 3 1 0 0 90 4 1152
2017 Supervisor 57 33 6 4 1 0 0 90 5 258
2017 Non-supervisor 57 29 7 4 2 0 0 87 6 887
2014 Supervisor 61 28 7 4 1 0 0 89 4 308
2014 Non-supervisor 60 30 5 3 2 0 0 90 5 981
2011 Supervisor 47 39 7 3 3 0 0 86 6 319
2011 Non-supervisor 49 35 9 5 1 1 0 84 6 930

Question 51. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 63 24 7 4 1 0 0 88 6 427
2019 Non-supervisor 64 21 7 4 3 0 0 86 7 1243
2018 Supervisor 64 26 7 3 1 0 0 90 4 349
2018 Non-supervisor 62 23 10 3 1 0 0 86 4 1163
2017 Supervisor 57 28 7 6 2 0 0 86 8 258
2017 Non-supervisor 57 27 10 4 3 0 0 84 7 887
2014 Supervisor 58 28 6 5 2 0 0 86 7 308
2014 Non-supervisor 56 28 9 4 2 1 0 84 7 980
2011 Supervisor 49 32 11 5 2 1 0 81 8 319
2011 Non-supervisor 46 33 12 5 3 1 0 80 8 932

Question 52. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 58 28 8 5 1 0 0 86 6 430
2019 Non-supervisor 60 26 6 5 3 0 0 86 8 1242
2018 Supervisor 58 29 6 5 1 0 0 88 6 350
2018 Non-supervisor 58 27 9 4 2 0 0 85 6 1160
2017 Supervisor 54 31 6 8 1 0 0 85 9 258
2017 Non-supervisor 53 30 10 5 2 0 0 83 7 887
2014 Supervisor 53 29 8 7 3 0 0 82 9 308
2014 Non-supervisor 53 31 9 5 3 0 0 84 7 979
2011 Supervisor 47 37 7 5 4 0 0 84 9 318
2011 Non-supervisor 44 35 11 7 3 0 0 79 10 932

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 58 22 11 6 3 1 0 81 8 430
2019 Non-supervisor 59 21 9 6 4 2 0 81 10 1246
2018 Supervisor 57 23 12 5 3 0 0 80 7 351
2018 Non-supervisor 58 21 11 6 3 1 0 80 9 1164
2017 Supervisor 54 23 11 7 3 2 0 78 10 258
2017 Non-supervisor 53 23 11 6 4 2 1 78 11 886
2014 Supervisor 56 21 9 5 7 2 0 79 12 307
2014 Non-supervisor 53 23 10 6 5 3 0 78 11 981
2011 Supervisor 50 23 13 8 5 1 0 73 13 318
2011 Non-supervisor 48 22 13 8 5 3 1 73 14 933
Top of Page

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2019 Supervisor 29 41 30 431
2019 Non-supervisor 24 43 32 1249
2018 Supervisor 31 40 29 352
2018 Non-supervisor 24 46 30 1164
2017 Supervisor 31 40 30 258
2017 Non-supervisor 22 47 31 888
2014 Supervisor 35 41 24 307
2014 Non-supervisor 21 49 31 981
2011 Supervisor 32 44 24 318
2011 Non-supervisor 24 48 28 931

Question 55. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2019 Supervisor 11 68 11 4 0 6 125
2019 Non-supervisor 11 59 8 5 12 5 300
2018 Supervisor 11 63 16 4 1 5 110
2018 Non-supervisor 17 52 13 6 7 4 285
2017 Supervisor 16 51 19 9 1 4 79
2017 Non-supervisor 18 58 11 4 3 5 197
2014 Supervisor 10 56 23 6 9999 4 109
2014 Non-supervisor 18 51 14 8 9999 9 200
2011 Supervisor 17 53 21 3 9999 6 102
2011 Non-supervisor 12 58 15 7 9999 8 222
Top of Page

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 61 33 2 1 2 0 2 96 2 431
2019 Non-supervisor 36 46 9 5 2 0 2 84 7 1245

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 78 15 2 1 1 1 2 96 1 429
2019 Non-supervisor 66 19 6 1 1 5 2 92 2 1248
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 8 92 430
2019 Non-supervisor 9 91 1246
2018 Supervisor 8 92 352
2018 Non-supervisor 8 92 1157

Question 59a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 39 61 33
2019 Non-supervisor 50 50 113
2018 Supervisor 28 72 28
2018 Non-supervisor 62 38 95

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 42 58 33
2019 Non-supervisor 62 38 113
2018 Supervisor 46 54 28
2018 Non-supervisor 54 46 95

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 0 100 33
2019 Non-supervisor 0 100 113
2018 Supervisor 0 100 28
2018 Non-supervisor 0 100 95

Question 59f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 0 100 33
2019 Non-supervisor 0 100 113

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 48 52 33
2019 Non-supervisor 29 71 113
2018 Supervisor 50 50 29
2018 Non-supervisor 34 66 95

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 24 76 33
2019 Non-supervisor 37 63 113
2018 Supervisor 31 69 29
2018 Non-supervisor 28 72 95

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 46 54 33
2019 Non-supervisor 49 51 113
2018 Supervisor 36 64 29
2018 Non-supervisor 48 52 95

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 42 58 33
2019 Non-supervisor 44 56 113
2018 Supervisor 20 80 29
2018 Non-supervisor 40 60 95

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 47 53 33
2019 Non-supervisor 31 69 113
2018 Supervisor 37 63 29
2018 Non-supervisor 36 64 95

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 41 59 33
2019 Non-supervisor 50 50 113
2018 Supervisor 42 58 29
2018 Non-supervisor 49 51 95

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 33 67 33
2019 Non-supervisor 35 65 113
2018 Supervisor 37 63 29
2018 Non-supervisor 30 70 95

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 0 100 33
2019 Non-supervisor 0 100 113

Question 60j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 19 81 33
2019 Non-supervisor 6 94 113

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 38 62 33
2019 Non-supervisor 50 50 113
2018 Supervisor 40 60 29
2018 Non-supervisor 43 57 95

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 30 70 33
2019 Non-supervisor 19 81 113
2018 Supervisor 19 81 29
2018 Non-supervisor 18 82 95

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 75 25 33
2019 Non-supervisor 58 42 113
2018 Supervisor 63 37 29
2018 Non-supervisor 54 46 95

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 44 56 33
2019 Non-supervisor 25 75 113
2018 Supervisor 44 56 29
2018 Non-supervisor 24 76 95

Question 61c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 20 80 33
2019 Non-supervisor 10 90 113

Question 61h. What action(s) did you take to address the harassment you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 20 80 33
2019 Non-supervisor 8 92 113
2018 Supervisor 21 79 29
2018 Non-supervisor 8 92 95

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 13 87 431
2019 Non-supervisor 10 90 1245

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 24 22 14 9 6 20 4 62 20 431
2019 Non-supervisor 23 14 15 7 4 28 9 59 17 1248
2018 Supervisor 28 25 14 6 6 17 4 66 16 350
2018 Non-supervisor 19 16 19 6 5 28 6 54 17 1161
2017 Supervisor 21 25 16 8 5 22 2 61 18 258
2017 Non-supervisor 16 16 16 7 7 32 7 52 22 888
2014 Supervisor 27 25 16 6 5 18 3 67 13 308
2014 Non-supervisor 21 19 15 6 4 28 7 62 15 978

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 43 32 11 5 4 5 0 79 9 430
2019 Non-supervisor 46 26 14 4 3 6 1 78 8 1244
2018 Supervisor 46 29 13 6 2 3 1 77 9 350
2018 Non-supervisor 38 30 16 6 3 7 1 74 9 1160
2017 Supervisor 35 36 16 7 2 4 0 74 9 258
2017 Non-supervisor 34 34 14 6 4 7 1 74 10 883
2014 Supervisor 43 34 12 6 3 3 0 79 9 308
2014 Non-supervisor 40 30 14 4 2 8 1 77 7 979
2011 Supervisor 36 42 13 6 2 1 0 79 8 320
2011 Non-supervisor 33 36 16 5 3 7 0 74 9 931
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 4 96 430
2019 Non-supervisor 4 96 1247
2018 Supervisor 5 95 350
2018 Non-supervisor 5 95 1163

Question 67c. From whom did you experience discrimination on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 0 100 17
2019 Non-supervisor 0 100 59

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 0 100 17
2019 Non-supervisor 0 100 59
2018 Supervisor 0 100 16
2018 Non-supervisor 0 100 59

Question 68a. Please indicate the type of discrimination you experienced. Race

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 0 100 17
2019 Non-supervisor 15 85 59

Question 68c. Please indicate the type of discrimination you experienced. Colour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 0 100 17
2019 Non-supervisor 8 92 59

Question 68d. Please indicate the type of discrimination you experienced. Religion

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 0 100 17
2019 Non-supervisor 0 100 59

Question 68e. Please indicate the type of discrimination you experienced. Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 31 69 17
2019 Non-supervisor 29 71 59

Question 68f. Please indicate the type of discrimination you experienced. Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 41 59 17
2019 Non-supervisor 42 58 59
2018 Supervisor 56 44 16
2018 Non-supervisor 45 55 58

Question 68i. Please indicate the type of discrimination you experienced. Marital status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 0 100 17
2019 Non-supervisor 8 92 59

Question 68m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 0 100 17
2019 Non-supervisor 0 100 59
2018 Supervisor 0 100 16
2018 Non-supervisor 0 100 58

Question 69a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 47 53 17
2019 Non-supervisor 31 69 59
2018 Supervisor 37 63 16
2018 Non-supervisor 53 47 59

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 49 51 17
2019 Non-supervisor 50 50 59
2018 Supervisor 37 63 16
2018 Non-supervisor 33 67 59

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 5 95 430
2019 Non-supervisor 5 95 1248

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 28 17 17 4 2 26 6 66 9 431
2019 Non-supervisor 25 13 17 3 2 32 8 63 9 1245
2018 Supervisor 30 18 15 4 3 24 5 69 9 350
2018 Non-supervisor 20 15 21 3 3 33 6 58 9 1156
2017 Supervisor 26 22 13 4 2 30 3 71 9 258
2017 Non-supervisor 17 15 17 2 3 38 8 60 9 885
2014 Supervisor 31 17 18 3 1 25 4 69 5 308
2014 Non-supervisor 23 16 14 3 2 35 8 68 7 981

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 49 27 10 4 2 6 1 83 7 431
2019 Non-supervisor 49 25 12 3 2 8 1 81 5 1244
2018 Supervisor 47 32 9 4 2 4 1 84 6 350
2018 Non-supervisor 41 28 16 3 2 10 1 77 6 1161
2017 Supervisor 45 31 13 4 1 6 0 81 5 258
2017 Non-supervisor 39 33 12 2 2 9 1 81 5 889
2014 Supervisor 46 30 12 2 2 8 1 82 4 307
2014 Non-supervisor 40 30 12 3 1 13 2 82 5 980
2011 Supervisor 44 41 10 2 0 3 0 88 2 320
2011 Non-supervisor 40 33 14 2 1 10 0 81 4 932
Top of Page

Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 27 27 21 10 15 0 0 54 25 429
2019 Non-supervisor 31 29 19 10 10 0 1 60 21 1246
2018 Supervisor 41 28 19 7 5 0 0 69 12 352
2018 Non-supervisor 37 31 16 8 7 0 1 68 15 1158
2017 Supervisor 45 28 15 5 5 0 1 75 10 258
2017 Non-supervisor 46 29 13 5 6 0 1 77 11 887

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 16 32 23 20 8 0 0 49 28 429
2019 Non-supervisor 31 33 20 9 5 0 0 65 15 1244
2018 Supervisor 10 27 31 19 13 0 0 37 32 351
2018 Non-supervisor 27 34 25 9 4 0 1 62 13 1160
2017 Supervisor 11 31 30 18 10 0 0 42 28 258
2017 Non-supervisor 25 38 23 9 4 0 1 64 13 888

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 27 37 23 10 4 0 1 64 13 423
2019 Non-supervisor 48 28 15 5 3 0 1 77 8 1240
2018 Supervisor 20 37 24 13 6 0 1 57 18 349
2018 Non-supervisor 43 30 17 6 3 0 1 74 9 1154
2017 Supervisor 28 35 17 15 4 0 0 64 19 258
2017 Non-supervisor 39 35 16 6 2 0 2 75 9 887

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 9 22 30 23 15 0 0 31 39 429
2019 Non-supervisor 26 28 21 14 10 0 1 54 25 1239
2018 Supervisor 8 21 32 22 16 0 0 29 39 347
2018 Non-supervisor 25 30 25 13 7 0 0 55 20 1155
2017 Supervisor 8 22 30 26 12 0 1 31 38 257
2017 Non-supervisor 22 34 23 12 8 0 1 57 20 888

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 43 31 15 7 4 0 1 74 10 430
2019 Non-supervisor 67 20 6 2 1 0 4 90 4 1238
2018 Supervisor 42 30 16 8 3 0 1 73 11 350
2018 Non-supervisor 64 21 8 2 1 0 3 89 3 1158
2017 Supervisor 41 32 17 5 2 1 2 75 7 258
2017 Non-supervisor 59 24 7 1 1 0 7 89 3 888

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 31 39 17 10 4 0 0 69 14 431
2019 Non-supervisor 50 27 13 6 3 0 0 78 10 1240
2018 Supervisor 33 31 20 10 6 0 0 65 15 351
2018 Non-supervisor 46 29 15 6 4 0 0 75 9 1155
2017 Supervisor 27 34 23 12 4 0 0 61 16 258
2017 Non-supervisor 39 35 15 7 4 0 1 75 11 886

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 35 40 15 6 4 0 0 75 10 430
2019 Non-supervisor 39 33 18 6 4 0 1 72 10 1244
2018 Supervisor 28 40 20 7 4 0 0 69 11 350
2018 Non-supervisor 34 34 20 8 3 1 0 70 11 1161
2017 Supervisor 27 39 19 13 3 0 0 66 15 258
2017 Non-supervisor 33 36 17 8 4 0 1 70 12 887

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 20 37 28 10 5 0 0 57 15 431
2019 Non-supervisor 29 36 20 10 4 0 1 66 14 1243
2018 Supervisor 17 39 24 14 5 0 0 56 19 349
2018 Non-supervisor 28 36 21 10 5 0 0 64 15 1159
2017 Supervisor 16 37 27 13 6 0 0 53 20 257
2017 Non-supervisor 24 37 23 10 5 0 1 62 15 887

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 27 37 19 11 5 0 0 65 16 429
2019 Non-supervisor 33 30 21 10 5 0 0 64 15 1245
2018 Supervisor 25 36 23 9 6 0 0 61 16 349
2018 Non-supervisor 30 33 21 11 4 0 0 63 16 1158
2017 Supervisor 24 33 21 15 7 0 0 57 22 258
2017 Non-supervisor 28 34 20 12 5 0 1 62 17 888

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 46 29 12 8 4 0 0 76 12 430
2019 Non-supervisor 51 25 11 7 5 0 1 77 12 1242

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 34 34 19 10 3 0 0 68 13 430
2019 Non-supervisor 40 33 16 8 2 0 1 74 10 1235
2018 Supervisor 28 31 24 11 5 1 0 60 16 349
2018 Non-supervisor 33 36 20 8 3 0 0 69 11 1152
2017 Supervisor 24 37 26 8 4 0 0 62 12 258
2017 Non-supervisor 30 39 18 9 3 0 1 70 12 884

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 57 22 10 7 3 0 1 79 10 430
2019 Non-supervisor 59 20 11 5 4 0 1 79 10 1235
2018 Supervisor 58 20 11 6 4 0 1 79 10 349
2018 Non-supervisor 55 20 12 8 5 0 1 76 13 1151
2017 Supervisor 51 24 13 7 5 0 0 75 12 258
2017 Non-supervisor 48 22 15 8 6 0 1 70 14 889

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 85 7 3 2 1 0 3 95 2 431
2019 Non-supervisor 78 9 3 1 2 0 6 94 3 1235
2018 Supervisor 81 8 4 2 1 0 4 93 3 348
2018 Non-supervisor 76 11 5 2 2 0 3 90 4 1157

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 79 10 5 2 2 0 1 90 4 430
2019 Non-supervisor 79 10 5 2 1 0 2 91 3 1242
2018 Supervisor 80 12 3 2 2 0 1 93 3 350
2018 Non-supervisor 77 12 5 2 2 0 2 91 4 1154
2017 Supervisor 82 10 2 2 3 0 0 92 5 258
2017 Non-supervisor 77 11 4 3 2 0 3 91 5 886

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 63 28 6 2 1 0 1 92 2 429
2019 Non-supervisor 67 23 6 2 1 0 1 90 3 1244
2018 Supervisor 59 30 9 1 1 0 0 89 2 351
2018 Non-supervisor 63 25 8 2 1 0 1 89 4 1161
2017 Supervisor 54 34 7 4 1 0 0 89 4 257
2017 Non-supervisor 61 26 8 2 2 0 1 88 4 886

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 61 22 8 5 4 0 1 83 9 429
2019 Non-supervisor 68 16 9 5 2 0 1 85 7 1237
2018 Supervisor 60 22 8 6 3 0 1 83 9 351
2018 Non-supervisor 63 21 9 4 3 0 0 84 7 1162
2017 Supervisor 61 23 8 4 4 0 0 84 8 256
2017 Non-supervisor 64 21 7 4 3 0 1 86 7 885

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 52 31 13 3 1 0 1 84 3 425
2019 Non-supervisor 69 4 1 0 0 0 25 98 1 1228
2018 Supervisor 47 34 15 4 0 0 1 81 4 346
2018 Non-supervisor 62 5 1 0 0 0 31 97 1 1151
2017 Supervisor 44 39 10 4 1 0 0 84 5 258
2017 Non-supervisor 62 5 1 0 0 0 31 97 1 886

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 77 15 5 1 0 0 2 94 1 426
2019 Non-supervisor 78 11 3 2 0 0 6 95 2 1239
2018 Supervisor 73 18 6 1 1 0 1 92 2 350
2018 Non-supervisor 78 13 3 0 0 0 6 97 1 1158
2017 Supervisor 75 17 4 1 0 0 4 95 1 257
2017 Non-supervisor 75 11 3 1 0 0 9 95 1 880

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 92 5 2 0 1 0 1 97 1 429
2019 Non-supervisor 85 7 3 2 1 0 2 94 3 1239
2018 Supervisor 90 6 1 0 1 0 1 97 1 351
2018 Non-supervisor 84 8 3 2 1 0 2 94 3 1164
2017 Supervisor 88 8 2 0 1 0 1 97 1 258
2017 Non-supervisor 81 11 2 1 1 0 3 95 3 887

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 69 23 5 1 1 0 0 93 2 429
2019 Non-supervisor 62 25 8 3 1 0 1 88 4 1243
2018 Supervisor 63 22 10 3 1 0 0 86 4 350
2018 Non-supervisor 60 26 9 3 1 0 2 87 3 1162
2017 Supervisor 60 26 11 2 0 0 1 87 2 258
2017 Non-supervisor 57 28 10 2 1 0 2 87 3 887

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 13 33 40 12 2 0 0 46 13 430
2019 Non-supervisor 25 40 27 7 1 0 0 65 8 1248
2018 Supervisor 14 29 42 13 2 0 0 43 15 351
2018 Non-supervisor 25 41 25 7 2 0 0 66 9 1161
2017 Supervisor 9 34 45 9 4 0 0 43 12 258
2017 Non-supervisor 16 40 32 8 3 0 0 57 11 889

Question 76. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 6 22 38 23 11 0 0 34 28 428
2019 Non-supervisor 5 13 35 28 18 0 0 46 19 1245
2018 Supervisor 9 22 35 25 9 0 0 34 31 352
2018 Non-supervisor 4 11 38 29 17 0 0 47 16 1154
2017 Supervisor 3 19 47 21 10 0 0 31 22 258
2017 Non-supervisor 5 13 36 30 15 0 0 46 18 888

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 43 42 9 5 1 1 0 86 6 430
2019 Non-supervisor 41 36 13 5 2 3 0 80 7 1244
2018 Supervisor 49 35 10 4 1 0 0 84 5 352
2018 Non-supervisor 40 40 12 4 1 4 0 82 5 1158
2017 Supervisor 38 43 12 5 2 0 0 81 7 258
2017 Non-supervisor 35 39 15 6 2 3 0 77 8 888

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 34 43 11 9 3 1 0 77 11 429
2019 Non-supervisor 41 35 13 7 3 1 0 76 11 1244
2018 Supervisor 35 39 13 9 3 1 0 75 12 351
2018 Non-supervisor 38 37 14 7 3 2 0 76 10 1163
2017 Supervisor 21 51 12 9 6 0 0 73 15 257
2017 Non-supervisor 31 40 14 8 5 2 0 72 13 888
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 9 91 428
2019 Non-supervisor 11 89 1247
2017 Supervisor 11 89 257
2017 Non-supervisor 16 84 889
2014 Supervisor 10 90 307
2014 Non-supervisor 12 88 978

Question 80. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 85 15 39
2019 Non-supervisor 84 16 142
2017 Supervisor 79 21 28
2017 Non-supervisor 72 28 139
2014 Supervisor 84 16 29
2014 Non-supervisor 77 23 117

Question 81. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 48 42 3 7 0 0 0 90 7 33
2019 Non-supervisor 47 36 4 11 1 0 1 84 12 116
2017 Supervisor 49 33 0 14 5 0 0 81 19 22
2017 Non-supervisor 56 31 4 4 4 0 1 88 8 100
2014 Supervisor 43 36 8 14 0 0 0 78 14 25
2014 Non-supervisor 57 31 5 6 1 0 0 88 7 90
Top of Page

Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 10 32 29 16 11 2 0 10 90 430
2019 Non-supervisor 26 35 20 8 7 2 1 27 73 1246
2018 Supervisor 25 34 27 9 5 1 0 25 75 352
2018 Non-supervisor 37 31 17 7 5 3 1 39 61 1159
2017 Supervisor 31 35 20 7 4 4 1 32 68 258
2017 Non-supervisor 47 29 11 5 3 4 1 49 51 889

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 63 37 375
2019 Non-supervisor 61 39 905

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 18 82 374
2019 Non-supervisor 36 64 898
2018 Supervisor 15 85 257
2018 Non-supervisor 25 75 670

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 14 24 18 22 19 1 3 39 42 371
2019 Non-supervisor 17 26 16 16 19 1 6 45 37 896
2018 Supervisor 25 24 17 18 9 1 6 53 29 254
2018 Non-supervisor 22 23 20 15 11 2 7 49 29 674
2017 Supervisor 25 20 20 13 7 2 13 53 23 165
2017 Non-supervisor 29 24 14 9 9 3 12 63 21 427

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 6 11 19 13 19 3 29 25 47 373
2019 Non-supervisor 9 16 15 9 17 5 30 38 40 900
2018 Supervisor 8 14 12 8 11 5 41 41 37 257
2018 Non-supervisor 12 13 15 12 11 6 31 40 37 676
2017 Supervisor 9 8 14 6 8 5 50 37 31 165
2017 Non-supervisor 9 11 10 8 14 5 44 39 43 427

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 53 16 10 8 8 1 4 72 17 429
2019 Non-supervisor 52 17 9 5 7 1 9 77 13 1241
2018 Supervisor 60 11 11 7 5 0 6 76 12 350
2018 Non-supervisor 59 15 6 5 4 1 10 83 10 1162
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