2019 Public Service Employee Survey Results for Communications Security Establishment Canada by Question 102. In which province or territory do you work?

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 42 43 3 9 2 0 0 85 12 1677
2017 National Capital Region 40 47 4 7 2 0 0 87 8 1145
2014 National Capital Region 39 47 4 7 3 0 0 86 10 1215
2014 Ontario (excluding National Capital Region) 49 44 3 3 1 0 0 93 4 69

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 68 14 6 5 4 0 2 84 10 1674
2017 National Capital Region 68 14 5 7 4 0 1 83 12 1145
2014 National Capital Region 66 15 5 6 5 0 2 83 12 1213
2014 Ontario (excluding National Capital Region) 77 13 4 1 0 0 5 94 1 68

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 43 33 5 13 5 0 0 77 18 1673
2017 National Capital Region 36 33 6 16 9 0 0 69 25 1146
2014 National Capital Region 39 35 8 12 6 0 0 74 19 1215
2014 Ontario (excluding National Capital Region) 45 30 3 17 5 0 0 75 22 68

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 41 36 9 9 4 0 0 78 13 1664
2018 National Capital Region 34 43 8 11 3 1 0 78 14 1516
2017 National Capital Region 36 42 9 9 4 0 0 78 13 1147
2014 National Capital Region 38 38 9 11 4 0 0 76 15 1215
2014 Ontario (excluding National Capital Region) 51 30 9 7 3 0 0 81 10 69

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 61 27 5 4 3 0 0 89 7 1660
2017 National Capital Region 59 30 5 4 1 0 0 90 5 1144
2014 National Capital Region 56 33 6 4 1 0 0 89 5 1215
2014 Ontario (excluding National Capital Region) 58 25 12 3 2 0 0 84 5 69

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 63 25 5 4 3 0 0 89 6 1674
2018 National Capital Region 61 27 6 4 2 0 0 88 6 1517
2017 National Capital Region 58 29 6 5 2 0 0 87 7 1147
2014 National Capital Region 57 28 7 4 2 0 1 86 6 1215
2014 Ontario (excluding National Capital Region) 65 15 10 0 6 2 2 83 6 69

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 52 33 7 5 3 0 0 86 7 1678
2018 National Capital Region 48 37 7 5 2 0 0 85 7 1511
2017 National Capital Region 48 37 7 5 3 0 0 85 9 1147
2014 National Capital Region 46 39 7 5 2 0 0 85 7 1215
2014 Ontario (excluding National Capital Region) 58 30 0 8 4 0 0 88 12 69

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 37 37 11 10 5 0 0 74 15 1676
2018 National Capital Region 33 36 14 11 5 0 0 70 16 1511
2017 National Capital Region 33 38 12 12 6 0 0 71 17 1146
2014 National Capital Region 34 37 14 9 6 0 0 72 14 1214
2014 Ontario (excluding National Capital Region) 42 35 5 8 9 0 0 77 17 69

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 32 42 11 11 4 0 0 74 16 1666
2018 National Capital Region 29 42 13 11 4 0 0 71 15 1514
2017 National Capital Region 29 42 11 14 4 0 0 71 18 1146

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 55 32 6 4 2 0 0 88 6 1670
2018 National Capital Region 57 33 5 3 2 0 0 90 5 1515
2017 National Capital Region 50 35 8 5 2 0 0 85 7 1144
2014 National Capital Region 52 35 7 5 1 0 0 87 6 1216
2014 Ontario (excluding National Capital Region) 67 24 6 2 1 0 0 91 3 69

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 44 35 10 7 4 0 0 78 12 1674
2018 National Capital Region 42 36 10 8 4 0 0 78 12 1508
2017 National Capital Region 38 37 11 10 4 0 0 75 14 1145

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 63 27 7 2 1 0 0 90 3 1665
2018 National Capital Region 63 27 7 2 1 0 0 90 3 1494
2017 National Capital Region 62 29 6 2 0 0 0 91 3 1141
2014 National Capital Region 70 24 5 1 1 0 0 94 2 1215
2014 Ontario (excluding National Capital Region) 79 19 1 0 1 0 0 97 1 69

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 45 35 8 7 4 0 0 81 12 1668
2018 National Capital Region 44 39 8 7 3 0 0 83 10 1512
2017 National Capital Region 43 37 9 8 3 0 0 80 11 1139
2014 National Capital Region 37 43 9 7 4 0 0 80 11 1216
2014 Ontario (excluding National Capital Region) 52 29 7 6 6 0 0 81 12 69

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 52 32 8 5 3 0 0 84 8 1673
2018 National Capital Region 53 32 8 5 2 0 0 84 7 1500
2017 National Capital Region 52 32 8 6 2 0 0 84 8 1140
2014 National Capital Region 51 31 9 6 3 0 0 82 9 1216
2014 Ontario (excluding National Capital Region) 64 15 11 6 5 0 0 79 10 69

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 44 36 10 7 2 0 0 80 10 1649
2018 National Capital Region 43 37 10 6 3 0 0 80 9 1508
2017 National Capital Region 43 37 9 8 3 0 0 80 10 1142
2014 National Capital Region 44 36 11 7 2 0 0 80 9 1216
2014 Ontario (excluding National Capital Region) 61 22 5 6 6 0 0 83 12 69

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 57 31 7 3 2 0 0 88 5 1675
2018 National Capital Region 54 33 7 3 2 0 0 88 5 1508
2017 National Capital Region 53 34 7 4 3 0 0 86 6 1142
2014 National Capital Region 54 34 6 3 2 0 0 88 6 1214
2014 Ontario (excluding National Capital Region) 66 23 5 3 1 0 1 91 4 68

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 44 31 15 7 3 0 0 75 10 1673
2018 National Capital Region 42 33 14 6 3 0 1 76 10 1518
2017 National Capital Region 43 35 12 6 2 0 1 80 8 1148
2014 National Capital Region 40 38 13 5 2 0 1 80 7 1216
2014 Ontario (excluding National Capital Region) 44 35 15 1 5 0 0 80 6 69

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 8 22 36 24 9 1 0 33 30 1671
2018 National Capital Region 7 23 37 22 10 1 1 32 30 1515
2017 National Capital Region 8 22 42 18 8 1 2 27 30 1143
2014 National Capital Region 8 22 40 20 9 0 1 29 31 1213
2014 Ontario (excluding National Capital Region) 13 25 38 15 9 0 0 23 38 68

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 7 16 26 28 21 1 1 50 24 1670
2018 National Capital Region 5 15 30 29 19 1 1 49 21 1502
2017 National Capital Region 6 15 28 27 20 2 2 49 22 1142
2014 National Capital Region 5 13 28 32 20 1 2 53 18 1212
2014 Ontario (excluding National Capital Region) 7 11 31 29 21 0 1 50 18 68

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 10 22 32 21 13 1 1 34 33 1672
2018 National Capital Region 12 21 33 21 11 1 1 33 34 1506
2017 National Capital Region 11 23 33 20 10 1 2 31 35 1144
2014 National Capital Region 14 24 33 17 10 1 1 28 39 1215
2014 Ontario (excluding National Capital Region) 14 20 39 13 12 0 3 25 35 69

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 3 10 27 35 24 0 1 60 13 1661
2018 National Capital Region 3 10 28 34 23 1 1 58 13 1503
2017 National Capital Region 3 9 30 36 20 1 2 57 12 1138
2014 National Capital Region 4 10 30 35 21 0 1 56 13 1212
2014 Ontario (excluding National Capital Region) 5 5 32 38 19 0 0 57 11 68

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 12 21 28 20 17 1 1 38 34 1671
2018 National Capital Region 11 21 28 22 15 1 1 38 33 1509
2017 National Capital Region 10 20 30 20 16 1 2 37 32 1140
2014 National Capital Region 10 18 29 25 15 0 2 42 28 1213
2014 Ontario (excluding National Capital Region) 10 18 32 17 22 1 0 39 28 68

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 9 16 26 26 20 2 1 47 26 1664
2018 National Capital Region 6 14 28 28 20 2 1 50 21 1498
2017 National Capital Region 5 13 29 29 19 2 3 50 19 1144
2014 National Capital Region 4 8 26 33 26 2 2 61 12 1212
2014 Ontario (excluding National Capital Region) 4 9 21 39 21 3 3 64 14 68

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 10 19 34 22 13 1 1 36 29 1672
2018 National Capital Region 10 20 35 23 10 1 1 34 30 1514
2017 National Capital Region 9 22 34 21 11 2 2 32 32 1143
2014 National Capital Region 12 21 36 19 11 1 1 30 33 1214
2014 Ontario (excluding National Capital Region) 10 15 43 20 10 1 0 31 25 69

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 10 18 32 25 14 0 1 39 28 1677
Top of Page

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 67 13 7 5 4 0 3 83 9 1673
2017 National Capital Region 62 16 5 9 4 0 4 81 13 1147
2014 National Capital Region 67 12 6 6 5 0 4 82 12 1216
2014 Ontario (excluding National Capital Region) 67 10 9 3 1 1 9 86 4 69

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 39 29 12 8 3 4 4 74 13 1675
2018 National Capital Region 32 33 13 8 5 5 4 71 14 1512
2017 National Capital Region 31 31 14 9 7 4 3 67 18 1145
2014 National Capital Region 38 31 11 7 5 4 3 74 14 1215
2014 Ontario (excluding National Capital Region) 41 30 6 7 7 5 5 77 16 69

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 59 24 7 6 3 0 0 84 9 1667
2018 National Capital Region 53 27 7 8 4 0 0 81 12 1511
2017 National Capital Region 51 29 7 7 5 1 0 81 12 1144
2014 National Capital Region 55 26 7 6 5 1 0 82 11 1217
2014 Ontario (excluding National Capital Region) 57 16 5 12 7 0 1 75 20 69

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 62 28 5 4 1 0 0 90 5 1668
2018 National Capital Region 57 31 6 5 1 0 0 88 6 1508
2017 National Capital Region 51 35 7 5 3 0 0 85 8 1148
2014 National Capital Region 48 38 7 5 2 0 0 86 7 1216
2014 Ontario (excluding National Capital Region) 57 32 1 4 6 0 0 89 10 69

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 59 30 6 3 1 1 0 89 5 1670
2018 National Capital Region 53 34 8 3 1 0 0 88 4 1513
Top of Page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 63 21 10 2 1 1 2 86 4 1677

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 47 29 10 7 4 0 0 78 12 1679
2018 National Capital Region 42 34 11 8 5 1 1 76 13 1514
2017 National Capital Region 40 35 11 9 4 0 1 76 14 1147
2014 National Capital Region 41 37 11 7 4 0 0 79 10 1216
2014 Ontario (excluding National Capital Region) 46 32 7 6 6 3 1 81 12 69

Question 26. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 57 25 8 6 3 1 1 83 9 1676
2018 National Capital Region 53 27 9 5 4 2 0 82 10 1513
2017 National Capital Region 51 29 10 5 4 1 1 81 9 1147
2014 National Capital Region 51 30 10 5 3 2 0 82 8 1215
2014 Ontario (excluding National Capital Region) 55 26 7 3 7 3 0 83 10 69

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 53 28 8 8 3 0 0 81 11 1671
2018 National Capital Region 50 31 8 7 3 1 0 82 10 1514
2017 National Capital Region 47 33 9 7 4 0 0 80 11 1145
2014 National Capital Region 48 33 8 7 4 0 0 81 11 1216
2014 Ontario (excluding National Capital Region) 51 29 5 8 5 1 0 81 14 69

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 79 8 4 3 3 0 3 90 6 1671
2017 National Capital Region 75 10 4 3 3 0 4 89 6 1148
2014 National Capital Region 75 11 4 4 3 0 3 89 7 1216
2014 Ontario (excluding National Capital Region) 74 11 4 1 0 0 9 94 1 69

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 72 15 5 2 1 2 3 92 3 1676
2017 National Capital Region 69 20 3 2 2 1 3 93 4 1146
2014 National Capital Region 67 20 4 2 1 2 3 91 4 1217
2014 Ontario (excluding National Capital Region) 71 12 5 4 0 0 8 90 4 69

Question 30. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 71 16 7 2 2 1 0 88 5 1677
2018 National Capital Region 62 24 7 3 3 1 0 87 6 1503
2017 National Capital Region 62 23 8 3 3 1 0 86 6 1147

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 57 25 8 6 3 0 0 82 10 1677
2018 National Capital Region 54 26 9 6 5 0 0 80 10 1511
2017 National Capital Region 56 27 8 6 4 0 0 82 10 1144
2014 National Capital Region 55 29 8 6 2 0 0 84 9 1214
2014 Ontario (excluding National Capital Region) 58 22 5 9 5 1 0 81 13 69

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 32 44 10 7 2 2 2 80 10 430
Top of Page

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 40 29 12 9 4 6 0 74 14 1676
2018 National Capital Region 33 33 16 9 4 6 0 70 13 1517
2017 National Capital Region 27 34 14 12 7 7 0 65 20 1146
2014 National Capital Region 33 33 12 10 5 6 0 71 16 1214
2014 Ontario (excluding National Capital Region) 35 33 13 6 3 11 0 76 10 69

Question 35. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 34 32 14 12 6 2 0 67 18 1672
2018 National Capital Region 30 35 16 12 5 2 0 66 18 1514
2017 National Capital Region 25 35 15 16 8 2 0 61 24 1143
2014 National Capital Region 30 35 14 14 6 2 0 66 20 1216
2014 Ontario (excluding National Capital Region) 28 50 4 10 3 5 0 82 13 69

Question 36. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 21 33 18 15 8 4 0 56 25 1673
2018 National Capital Region 18 32 21 17 8 5 0 53 25 1514
2017 National Capital Region 15 33 18 20 9 5 0 50 31 1148
2014 National Capital Region 18 33 18 18 7 5 0 54 27 1215
2014 Ontario (excluding National Capital Region) 23 42 7 13 5 9 0 72 20 69

Question 37. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 18 31 17 20 11 3 0 50 32 1676
2018 National Capital Region 16 33 18 20 11 2 0 50 31 1519
2017 National Capital Region 13 31 14 25 14 3 0 45 41 1144
2014 National Capital Region 18 32 16 21 10 2 0 51 33 1213
2014 Ontario (excluding National Capital Region) 22 34 13 16 12 3 0 58 29 69

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 35 26 17 8 3 9 2 68 12 1680
Top of Page

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 40 39 10 8 3 1 0 79 11 1678
2018 National Capital Region 38 40 13 7 2 0 0 78 9 1508
2017 National Capital Region 33 40 12 9 5 0 0 74 14 1144
2014 National Capital Region 36 41 12 7 4 1 0 78 11 1215
2014 Ontario (excluding National Capital Region) 41 41 10 5 1 1 0 84 7 69

Question 40. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 20 36 18 17 7 1 0 57 25 1669

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 57 29 8 4 2 1 0 87 6 1674
2018 National Capital Region 52 33 9 3 2 1 0 86 5 1511
2017 National Capital Region 55 32 6 4 2 1 0 88 6 1143
2014 National Capital Region 59 28 6 4 2 1 1 89 5 1215
2014 Ontario (excluding National Capital Region) 60 24 8 3 3 0 2 86 6 69

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 55 29 10 4 2 0 0 84 6 1676
2018 National Capital Region 49 33 12 4 2 0 0 82 6 1509

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 31 24 15 12 9 8 2 60 24 1677
2018 National Capital Region 26 26 17 13 9 8 1 57 25 1513
2017 National Capital Region 21 24 14 15 14 9 2 52 33 1146
2014 National Capital Region 29 23 16 12 10 9 2 58 25 1215
2014 Ontario (excluding National Capital Region) 23 26 20 10 12 8 1 54 24 69

Question 44. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 35 33 12 12 6 1 0 69 19 1673
2018 National Capital Region 31 35 14 12 7 1 0 67 19 1505
2017 National Capital Region 27 40 11 13 8 1 0 67 21 1146
2014 National Capital Region 33 36 13 11 6 1 0 70 17 1215
2014 Ontario (excluding National Capital Region) 49 28 14 3 6 0 0 77 9 69

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 35 30 12 10 10 1 2 67 21 1674
2018 National Capital Region 32 28 13 14 10 1 1 62 25 1507
2017 National Capital Region 23 32 13 15 13 2 2 57 29 1145
2014 National Capital Region 31 30 12 14 11 1 2 62 25 1215
2014 Ontario (excluding National Capital Region) 32 29 17 10 10 0 2 62 20 69

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 63 21 9 2 1 0 3 87 4 1678

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 65 9 7 3 3 2 11 85 7 1678

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 60 22 10 3 2 1 3 85 5 1673

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 57 21 10 5 2 2 4 82 7 1666

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 67 12 6 3 2 3 7 87 6 1676

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 76 12 5 2 1 1 3 92 2 1672

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 82 6 4 1 1 2 3 93 3 1669

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 84 4 2 0 1 1 8 97 1 1671

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 36 44 11 5 2 1 0 81 8 1679
2018 National Capital Region 35 40 15 5 3 1 0 76 8 1510
2017 National Capital Region 30 42 15 7 3 2 0 74 11 1146

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 54 32 8 3 2 0 0 87 5 1670
2018 National Capital Region 58 29 8 2 1 1 0 88 4 1511
2017 National Capital Region 51 36 7 4 2 1 0 88 5 1144
2014 National Capital Region 56 31 7 3 1 1 0 89 4 1217
2014 Ontario (excluding National Capital Region) 63 26 7 0 0 4 0 92 0 69

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 64 25 6 2 1 2 0 91 3 1671
2018 National Capital Region 61 25 9 2 1 2 0 88 3 1510
2017 National Capital Region 51 34 8 2 1 3 1 88 3 1146
2014 National Capital Region 55 29 8 2 1 4 1 89 3 1216
2014 Ontario (excluding National Capital Region) 60 21 13 0 1 4 1 85 1 69

Question 50. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 65 25 6 3 2 0 0 90 5 1673
2018 National Capital Region 64 25 7 2 1 0 0 90 3 1507
2017 National Capital Region 57 30 7 4 2 0 0 87 6 1146
2014 National Capital Region 60 30 5 3 1 0 0 90 5 1216
2014 Ontario (excluding National Capital Region) 70 18 9 3 0 0 0 89 3 69

Question 51. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 64 22 7 4 3 0 0 86 7 1671
2018 National Capital Region 63 24 9 3 1 0 0 87 4 1515
2017 National Capital Region 57 27 9 5 2 0 0 84 7 1146
2014 National Capital Region 56 28 8 4 2 1 0 85 7 1215
2014 Ontario (excluding National Capital Region) 64 23 9 4 0 0 0 87 4 69

Question 52. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 60 26 7 5 2 0 0 86 7 1673
2018 National Capital Region 58 28 8 4 2 0 0 86 6 1513
2017 National Capital Region 53 30 9 6 2 0 0 83 8 1146
2014 National Capital Region 52 32 8 5 3 0 0 84 8 1214
2014 Ontario (excluding National Capital Region) 63 23 10 2 1 0 0 86 4 69

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 59 21 10 6 3 1 0 81 9 1677
2018 National Capital Region 58 21 11 6 3 1 0 80 9 1518
2017 National Capital Region 53 23 11 6 4 2 0 78 11 1145
2014 National Capital Region 54 23 10 6 5 3 0 79 11 1215
2014 Ontario (excluding National Capital Region) 57 18 15 4 3 4 0 78 7 69
Top of Page

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2019 National Capital Region 25 43 32 1681
2018 National Capital Region 26 44 30 1520
2017 National Capital Region 24 45 31 1147
2014 National Capital Region 24 47 29 1215
2014 Ontario (excluding National Capital Region) 22 46 31 69

Question 55. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2019 National Capital Region 11 61 9 5 9 6 425
2018 National Capital Region 15 55 14 6 5 5 396
2017 National Capital Region 18 56 13 6 3 5 276
2014 National Capital Region 15 51 18 7 9999 7 292
2014 Ontario (excluding National Capital Region) 15 73 6 6 9999 0 15
Top of Page

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 42 43 8 4 2 0 2 87 6 1677

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 69 18 5 1 1 4 2 93 2 1678
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 8 92 1677
2018 National Capital Region 8 92 1513

Question 59a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 48 52 146
2018 National Capital Region 55 45 123

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 58 42 146
2018 National Capital Region 52 48 123

Question 59c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 5 95 146
2018 National Capital Region 11 89 123

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 0 100 146
2018 National Capital Region 0 100 123

Question 59e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 5 95 146
2018 National Capital Region 4 96 123

Question 59f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 0 100 146

Question 59g. From whom did you experience harassment on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 6 94 146

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 33 67 146
2018 National Capital Region 38 62 124

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 34 66 146
2018 National Capital Region 29 71 124

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 48 52 146
2018 National Capital Region 45 55 124

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 43 57 146
2018 National Capital Region 35 65 124

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 34 66 146
2018 National Capital Region 36 64 124

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 48 52 146
2018 National Capital Region 48 52 124

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 34 66 146
2018 National Capital Region 32 68 124

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 0 100 146

Question 60i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 10 90 146
2018 National Capital Region 14 86 124

Question 60j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 8 92 146
2018 National Capital Region 7 93 124

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 47 53 146
2018 National Capital Region 42 58 124

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 22 78 146
2018 National Capital Region 18 82 124

Question 60m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 11 89 146
2018 National Capital Region 14 86 124

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 62 38 146
2018 National Capital Region 56 44 124

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 29 71 146
2018 National Capital Region 29 71 124

Question 61c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 12 88 146
2018 National Capital Region 15 85 124

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 15 85 146
2018 National Capital Region 17 83 124

Question 61e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 9 91 146
2018 National Capital Region 6 94 124

Question 61g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 14 86 146
2018 National Capital Region 14 86 124

Question 61h. What action(s) did you take to address the harassment you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 11 89 146
2018 National Capital Region 11 89 124

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 24 76 146
2018 National Capital Region 26 74 124

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 11 89 1677

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 24 16 15 7 5 26 8 60 18 1680
2018 National Capital Region 21 18 18 6 5 26 6 57 17 1515
2017 National Capital Region 17 18 16 7 6 30 6 54 21 1147
2014 National Capital Region 22 21 15 6 4 26 6 64 15 1214
2014 Ontario (excluding National Capital Region) 32 9 21 5 3 26 5 59 11 69

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 45 28 13 4 3 6 1 78 8 1675
2018 National Capital Region 40 30 15 6 2 6 1 75 9 1514
2017 National Capital Region 34 35 14 6 3 6 1 74 10 1142
2014 National Capital Region 40 32 13 4 3 7 1 78 8 1215
2014 Ontario (excluding National Capital Region) 53 16 17 5 3 5 1 74 8 69
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 4 96 1678
2018 National Capital Region 5 95 1517

Question 67a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 41 59 76
2018 National Capital Region 36 64 75

Question 67b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 75 25 76
2018 National Capital Region 82 18 75

Question 67c. From whom did you experience discrimination on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 0 100 76

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 0 100 76
2018 National Capital Region 0 100 75

Question 67g. From whom did you experience discrimination on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 12 88 76

Question 68a. Please indicate the type of discrimination you experienced. Race

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 12 88 76
2018 National Capital Region 12 88 74

Question 68b. Please indicate the type of discrimination you experienced. National or ethnic origin

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 14 86 76
2018 National Capital Region 12 88 74

Question 68c. Please indicate the type of discrimination you experienced. Colour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 6 94 76

Question 68d. Please indicate the type of discrimination you experienced. Religion

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 0 100 76

Question 68e. Please indicate the type of discrimination you experienced. Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 30 70 76
2018 National Capital Region 26 74 74

Question 68f. Please indicate the type of discrimination you experienced. Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 42 58 76
2018 National Capital Region 48 52 74

Question 68i. Please indicate the type of discrimination you experienced. Marital status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 6 94 76
2018 National Capital Region 12 88 74

Question 68j. Please indicate the type of discrimination you experienced. Family status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 10 90 76
2018 National Capital Region 11 89 74

Question 68l. Please indicate the type of discrimination you experienced. Disability

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 15 85 76
2018 National Capital Region 14 86 74

Question 68m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 0 100 76
2018 National Capital Region 0 100 74

Question 68n. Please indicate the type of discrimination you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 18 82 76
2018 National Capital Region 9 91 74

Question 69a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 34 66 76
2018 National Capital Region 49 51 75

Question 69b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 15 85 76
2018 National Capital Region 17 83 75

Question 69c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 9 91 76
2018 National Capital Region 16 84 75

Question 69d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 11 89 76
2018 National Capital Region 21 79 75

Question 69h. What action(s) did you take to address the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 8 92 76
2018 National Capital Region 12 88 75

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 50 50 76
2018 National Capital Region 33 67 75

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 5 95 1679

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 26 14 17 4 2 30 8 64 9 1677
2018 National Capital Region 23 16 19 3 3 31 6 60 9 1510
2017 National Capital Region 19 17 16 3 2 36 7 63 9 1144
2014 National Capital Region 25 17 15 2 1 32 7 69 6 1217
2014 Ontario (excluding National Capital Region) 28 5 19 4 1 32 10 57 9 69

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 49 25 12 4 2 8 1 81 6 1676
2018 National Capital Region 42 29 14 3 2 8 1 78 6 1515
2017 National Capital Region 41 33 13 2 2 9 1 81 5 1148
2014 National Capital Region 41 31 11 2 1 12 1 83 4 1215
2014 Ontario (excluding National Capital Region) 47 18 15 5 1 12 1 75 8 69
Top of Page

Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 30 28 19 10 11 0 1 59 22 1676
2018 National Capital Region 38 30 17 8 6 0 1 68 14 1514
2017 National Capital Region 46 29 13 5 6 0 1 76 11 1146

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 28 33 21 12 6 0 0 61 18 1674
2018 National Capital Region 23 33 26 11 6 0 0 56 17 1515
2017 National Capital Region 22 36 24 11 6 0 1 59 17 1147

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 43 30 17 6 3 0 1 74 9 1664
2018 National Capital Region 38 32 18 7 4 0 1 70 11 1507
2017 National Capital Region 36 35 16 8 3 0 2 73 11 1146

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 22 26 23 16 12 0 1 49 28 1669
2018 National Capital Region 21 28 26 15 9 0 0 49 24 1506
2017 National Capital Region 19 31 25 15 8 0 1 51 24 1146

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 61 22 8 3 2 0 3 87 5 1669
2018 National Capital Region 59 23 9 4 1 0 3 85 5 1512
2017 National Capital Region 55 26 10 2 1 0 5 86 4 1147

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 46 29 14 7 4 0 0 76 11 1672
2018 National Capital Region 43 30 16 6 4 0 0 73 11 1510
2017 National Capital Region 36 35 16 8 4 0 0 72 12 1145

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 38 34 17 6 4 0 0 73 10 1675
2018 National Capital Region 33 36 20 8 3 1 0 69 11 1515
2017 National Capital Region 32 36 18 9 4 0 1 69 13 1146

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 27 37 22 10 4 0 0 64 14 1675
2018 National Capital Region 25 37 22 11 5 0 0 62 16 1512
2017 National Capital Region 23 37 24 11 5 0 1 60 16 1145

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 32 32 20 10 5 0 0 64 16 1675
2018 National Capital Region 29 33 21 11 5 0 0 63 16 1511
2017 National Capital Region 27 34 20 13 5 0 1 61 18 1147

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 50 26 11 7 4 0 1 77 12 1673

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 39 33 17 8 2 0 1 73 10 1666
2018 National Capital Region 32 35 21 9 3 0 0 67 12 1504
2017 National Capital Region 29 38 20 9 3 0 1 68 12 1143

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 58 20 11 6 4 0 1 79 10 1666
2018 National Capital Region 55 20 11 7 5 0 1 76 12 1504
2017 National Capital Region 48 22 15 8 6 0 1 71 14 1148

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 80 8 3 1 1 0 5 94 3 1667
2018 National Capital Region 77 10 5 2 2 0 3 91 4 1509

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 79 10 5 2 1 0 2 91 4 1673
2018 National Capital Region 78 12 4 2 2 0 2 92 4 1508
2017 National Capital Region 78 10 4 3 2 0 2 91 5 1145

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 66 24 6 2 1 0 1 91 3 1674
2018 National Capital Region 62 26 8 2 1 0 0 89 3 1516
2017 National Capital Region 59 28 8 2 2 0 1 88 4 1144

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 66 17 9 5 2 0 1 84 7 1667
2018 National Capital Region 62 21 9 5 3 0 1 83 8 1517
2017 National Capital Region 63 22 7 4 3 0 1 86 7 1142

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 65 11 4 1 0 0 19 94 2 1654
2018 National Capital Region 59 12 4 1 0 0 24 93 2 1501
2017 National Capital Region 58 13 3 1 1 0 24 94 2 1145

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 78 12 4 1 0 0 5 95 2 1666
2018 National Capital Region 77 14 3 0 0 0 5 96 1 1512
2017 National Capital Region 75 13 3 1 0 0 7 95 1 1138

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 86 7 3 1 1 0 1 95 2 1669
2018 National Capital Region 86 7 2 1 1 0 2 95 3 1519
2017 National Capital Region 83 10 2 1 1 0 2 96 2 1146

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 64 25 7 2 1 0 1 90 3 1673
2018 National Capital Region 61 25 9 3 1 0 1 87 4 1516
2017 National Capital Region 58 27 10 2 1 0 2 87 3 1146

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 22 38 30 8 1 0 0 61 9 1679
2018 National Capital Region 22 38 29 8 2 0 0 61 10 1516
2017 National Capital Region 15 39 35 8 3 0 0 54 11 1148

Question 76. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 6 15 36 27 16 0 0 43 21 1674
2018 National Capital Region 5 14 37 28 15 0 0 44 19 1510
2017 National Capital Region 4 14 39 28 14 0 0 42 19 1147

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 42 37 12 5 2 2 0 81 7 1675
2018 National Capital Region 42 39 11 4 1 3 0 83 5 1514
2017 National Capital Region 36 40 14 5 2 3 0 78 7 1147

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 39 37 12 8 3 1 0 77 11 1674
2018 National Capital Region 37 37 14 7 3 2 0 76 10 1518
2017 National Capital Region 29 42 14 8 5 1 0 72 14 1146
Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 10 90 1676
2017 National Capital Region 15 85 1147
2014 National Capital Region 12 88 1214
2014 Ontario (excluding National Capital Region) 9 91 68

Question 80. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 84 16 182
2017 National Capital Region 73 27 166
2014 National Capital Region 78 22 140

Question 81. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 47 37 4 10 1 0 1 85 11 150
2017 National Capital Region 54 32 3 6 4 0 1 87 10 121
2014 National Capital Region 55 32 4 8 1 0 0 88 9 110
Top of Page

Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 23 34 22 10 8 2 1 23 77 1677
2018 National Capital Region 34 31 19 7 5 2 1 35 65 1515
2017 National Capital Region 43 30 13 5 3 4 1 46 54 1148

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 62 38 1281

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 31 69 1273
2018 National Capital Region 22 78 931

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 16 25 17 18 19 1 5 44 39 1268
2018 National Capital Region 23 23 19 16 11 2 7 50 29 932
2017 National Capital Region 28 23 16 10 8 3 13 60 21 592

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 8 14 16 10 17 4 30 34 42 1274
2018 National Capital Region 11 13 14 11 11 5 34 40 37 937
2017 National Capital Region 9 10 11 7 13 5 45 38 40 592

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 52 17 9 6 7 1 8 76 14 1671
2018 National Capital Region 59 14 7 6 4 1 9 81 11 1515
Date modified: