2019 Public Service Employee Survey Results for Parks Canada by Question 99. What are the language requirements of your position?

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 39 46 4 10 3 0 0 84 12 1646
2019 Unilingual English 35 48 4 11 3 0 0 82 14 1993
2019 Unilingual French 25 54 6 13 2 0 0 79 15 140
2019 Either English or French 36 47 3 10 4 0 0 83 15 585
2017 Bilingual 36 48 5 9 2 0 0 84 11 1528
2017 Unilingual English 30 51 4 11 3 0 0 81 15 1892
2017 Unilingual French 26 57 6 7 4 0 0 83 11 163
2017 Either English or French 40 46 4 7 4 0 0 86 11 509
2014 Bilingual 31 53 4 9 3 0 0 84 12 1262
2014 Unilingual English 27 52 5 14 3 0 0 79 17 1621
2014 Unilingual French 30 48 11 8 2 0 0 79 10 148
2014 Either English or French 30 47 4 12 8 0 0 77 20 319
2011 Bilingual 34 47 4 11 4 0 0 81 15 1356
2011 Unilingual English 27 48 4 15 5 0 0 75 20 1973
2011 Unilingual French 30 44 13 11 3 0 0 74 14 203
2011 Either English or French 25 52 3 14 6 0 0 77 20 332

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 64 20 5 6 3 0 1 86 9 1645
2019 Unilingual English 79 13 4 1 2 0 2 93 3 1995
2019 Unilingual French 62 27 3 5 1 2 0 91 6 140
2019 Either English or French 81 12 3 1 1 0 2 95 2 586
2017 Bilingual 57 24 6 8 3 0 1 82 12 1528
2017 Unilingual English 81 13 3 1 1 0 2 95 2 1891
2017 Unilingual French 59 31 5 3 2 0 0 90 5 163
2017 Either English or French 81 13 2 2 0 0 2 95 3 508
2014 Bilingual 58 23 6 8 4 0 1 82 12 1263
2014 Unilingual English 77 16 3 1 1 0 2 95 2 1622
2014 Unilingual French 49 31 7 2 2 0 10 88 5 148
2014 Either English or French 76 10 4 4 2 0 4 89 7 319
2011 Bilingual 58 19 5 11 5 0 2 79 15 1355
2011 Unilingual English 76 14 4 1 1 1 4 94 2 1975
2011 Unilingual French 49 31 5 4 1 2 8 89 6 203
2011 Either English or French 75 13 4 1 1 1 5 93 3 332

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 46 36 5 9 3 0 0 82 13 1643
2019 Unilingual English 41 36 5 12 4 0 0 78 17 1995
2019 Unilingual French 31 38 13 10 9 0 0 69 18 140
2019 Either English or French 48 31 7 10 4 0 1 80 14 583
2017 Bilingual 42 35 6 12 5 0 0 77 17 1530
2017 Unilingual English 40 36 5 13 6 0 0 76 18 1887
2017 Unilingual French 25 45 11 11 6 0 2 71 17 162
2017 Either English or French 50 31 7 6 5 0 0 81 12 509
2014 Bilingual 41 33 8 11 7 0 0 74 18 1264
2014 Unilingual English 42 34 7 13 4 0 0 76 18 1622
2014 Unilingual French 29 50 8 11 1 0 1 81 12 148
2014 Either English or French 51 30 5 9 4 1 1 82 13 318
2011 Bilingual 42 34 8 11 6 0 0 76 17 1356
2011 Unilingual English 36 38 8 11 7 0 1 74 18 1972
2011 Unilingual French 25 45 11 9 5 0 4 73 15 203
2011 Either English or French 43 33 6 10 7 0 1 77 17 332

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 32 42 11 11 4 0 0 74 15 1639
2019 Unilingual English 29 42 9 15 5 0 0 71 20 1993
2019 Unilingual French 17 43 19 18 3 0 0 61 21 140
2019 Either English or French 39 34 9 11 6 0 0 73 17 580
2017 Bilingual 28 38 13 15 5 0 0 67 20 1529
2017 Unilingual English 24 41 9 17 8 0 0 66 25 1890
2017 Unilingual French 21 36 22 13 8 0 0 58 21 163
2017 Either English or French 34 36 10 13 6 0 0 70 20 508
2014 Bilingual 24 39 13 17 7 0 0 63 24 1265
2014 Unilingual English 20 40 11 19 8 0 0 61 28 1622
2014 Unilingual French 12 43 21 19 4 0 1 55 24 147
2014 Either English or French 27 41 7 18 6 1 0 68 25 318
2011 Bilingual 28 41 13 12 5 0 1 70 17 1356
2011 Unilingual English 22 39 12 17 9 0 0 62 26 1970
2011 Unilingual French 20 39 25 12 5 0 0 58 17 203
2011 Either English or French 28 38 12 13 7 0 1 67 21 329

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 54 32 6 5 2 0 0 86 8 1634
2019 Unilingual English 44 37 7 9 3 0 0 82 12 1984
2019 Unilingual French 35 42 11 9 1 1 1 78 10 139
2019 Either English or French 48 34 7 7 4 0 0 81 12 584
2017 Bilingual 51 35 7 5 2 0 0 87 7 1522
2017 Unilingual English 45 38 6 8 3 0 0 83 11 1883
2017 Unilingual French 39 45 8 6 2 0 0 84 8 163
2017 Either English or French 53 31 7 6 3 0 0 84 9 508
2014 Bilingual 47 38 7 5 2 0 0 86 7 1266
2014 Unilingual English 42 42 6 8 3 0 0 84 10 1622
2014 Unilingual French 38 46 8 7 1 0 1 84 8 148
2014 Either English or French 49 31 7 10 4 0 0 80 13 318

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 49 29 9 7 4 0 1 79 11 1638
2019 Unilingual English 41 34 9 10 5 0 0 75 16 1993
2019 Unilingual French 33 35 16 9 4 2 0 70 14 140
2019 Either English or French 47 29 10 8 5 0 1 78 13 586
2017 Bilingual 43 33 9 8 6 0 1 77 14 1525
2017 Unilingual English 39 33 11 11 6 0 0 73 16 1887
2017 Unilingual French 29 41 14 9 4 2 1 72 13 163
2017 Either English or French 47 29 12 7 4 0 1 76 11 509
2014 Bilingual 37 34 13 8 5 0 3 73 14 1266
2014 Unilingual English 39 33 12 10 5 0 0 73 15 1621
2014 Unilingual French 27 38 15 11 1 0 6 70 14 148
2014 Either English or French 39 29 10 15 3 1 3 71 19 319
2011 Bilingual 38 37 10 8 6 1 1 75 14 1356
2011 Unilingual English 36 37 11 10 6 1 0 73 16 1974
2011 Unilingual French 24 40 18 8 6 1 3 67 15 203
2011 Either English or French 40 35 8 10 7 0 0 76 17 332

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 45 35 10 6 3 0 0 80 10 1645
2019 Unilingual English 43 39 9 7 3 0 0 81 10 1995
2019 Unilingual French 35 41 17 4 3 0 0 75 8 138
2019 Either English or French 47 34 9 7 3 0 0 81 10 584
2017 Bilingual 44 39 8 6 3 0 0 83 9 1530
2017 Unilingual English 38 46 7 6 3 0 0 85 8 1886
2017 Unilingual French 37 42 10 7 4 0 0 79 11 163
2017 Either English or French 45 39 7 6 3 0 0 84 10 509
2014 Bilingual 40 42 10 6 3 0 0 82 8 1265
2014 Unilingual English 39 43 8 7 3 0 0 82 10 1622
2014 Unilingual French 28 57 7 8 0 0 0 85 8 148
2014 Either English or French 46 41 7 3 3 0 0 86 7 318
2011 Bilingual 46 37 8 6 3 0 0 83 9 1358
2011 Unilingual English 40 41 8 8 3 0 0 81 11 1969
2011 Unilingual French 37 38 17 6 1 0 0 76 7 202
2011 Either English or French 49 34 7 6 4 0 0 84 10 332

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 35 38 14 9 4 0 0 73 14 1641
2019 Unilingual English 27 39 14 12 8 0 0 66 21 1993
2019 Unilingual French 19 42 21 15 2 0 0 61 18 138
2019 Either English or French 34 35 13 11 7 0 0 69 17 582
2017 Bilingual 33 37 13 11 5 0 0 70 16 1529
2017 Unilingual English 27 37 13 14 9 1 0 63 23 1885
2017 Unilingual French 20 40 15 14 10 0 0 60 24 163
2017 Either English or French 35 36 11 10 8 0 0 71 18 508
2014 Bilingual 29 40 11 13 6 0 0 69 20 1266
2014 Unilingual English 23 36 15 17 8 0 0 59 26 1620
2014 Unilingual French 21 37 24 13 5 0 0 58 18 148
2014 Either English or French 29 37 11 13 10 0 0 66 23 319
2011 Bilingual 27 40 12 12 8 1 0 68 21 1357
2011 Unilingual English 19 37 14 18 12 0 0 56 29 1973
2011 Unilingual French 16 28 29 18 8 0 1 45 27 203
2011 Either English or French 28 34 15 12 11 0 0 62 23 331

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 34 39 12 10 5 0 0 73 15 1631
2019 Unilingual English 28 45 12 11 4 0 0 73 15 1986
2019 Unilingual French 21 46 16 12 5 0 0 67 17 137
2019 Either English or French 39 39 8 10 4 0 0 78 14 576
2017 Bilingual 31 43 10 12 4 0 0 74 16 1529
2017 Unilingual English 28 43 11 12 6 0 0 71 18 1886
2017 Unilingual French 19 38 20 15 8 0 0 57 23 163
2017 Either English or French 37 43 10 5 5 0 0 80 10 506

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 51 33 9 4 3 0 0 84 7 1633
2019 Unilingual English 46 37 8 6 2 0 0 84 8 1984
2019 Unilingual French 24 47 22 5 1 1 0 72 6 137
2019 Either English or French 51 32 9 4 3 1 0 83 8 581
2017 Bilingual 46 39 8 4 3 1 0 85 6 1524
2017 Unilingual English 42 40 9 7 3 0 0 82 9 1888
2017 Unilingual French 23 48 15 7 6 0 0 71 14 163
2017 Either English or French 49 32 10 5 3 0 0 82 8 506
2014 Bilingual 44 38 9 5 2 1 0 83 7 1262
2014 Unilingual English 41 41 10 5 2 1 0 83 7 1619
2014 Unilingual French 24 40 20 9 0 7 0 69 10 148
2014 Either English or French 46 28 13 8 5 1 0 74 13 318
2011 Bilingual 46 37 8 5 3 1 0 84 8 1356
2011 Unilingual English 37 41 11 6 4 1 0 79 10 1970
2011 Unilingual French 23 43 13 13 4 2 1 68 18 203
2011 Either English or French 41 39 10 5 4 2 0 81 9 330

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 40 35 12 8 5 0 0 75 13 1636
2019 Unilingual English 32 38 12 11 6 0 0 70 17 1990
2019 Unilingual French 22 40 18 14 5 0 0 63 19 137
2019 Either English or French 38 33 12 10 7 0 0 72 16 582
2017 Bilingual 37 36 13 10 5 0 0 73 15 1525
2017 Unilingual English 29 37 12 12 9 1 0 67 21 1886
2017 Unilingual French 19 39 22 10 10 0 0 59 19 163
2017 Either English or French 36 37 13 7 7 0 0 73 14 509

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 56 30 9 2 2 0 0 87 4 1633
2019 Unilingual English 59 30 7 3 1 0 0 89 4 1982
2019 Unilingual French 46 39 12 1 3 0 0 85 4 137
2019 Either English or French 64 25 8 3 1 0 0 89 4 581
2017 Bilingual 57 31 8 3 1 0 0 88 4 1526
2017 Unilingual English 58 33 5 2 1 0 0 91 3 1884
2017 Unilingual French 49 37 6 4 3 0 0 87 7 162
2017 Either English or French 63 28 8 2 0 0 0 90 2 508
2014 Bilingual 64 29 6 1 0 0 0 92 2 1265
2014 Unilingual English 69 25 4 2 0 0 0 94 2 1619
2014 Unilingual French 50 42 6 3 0 0 0 91 3 148
2014 Either English or French 70 24 4 1 1 0 0 94 2 318
2011 Bilingual 65 26 5 2 1 0 0 92 3 1356
2011 Unilingual English 67 25 6 1 1 0 0 92 2 1972
2011 Unilingual French 52 36 9 2 2 0 0 88 3 203
2011 Either English or French 76 16 3 3 1 0 0 93 4 332

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 35 39 10 10 6 0 0 74 16 1634
2019 Unilingual English 33 39 10 11 6 0 0 72 18 1990
2019 Unilingual French 17 36 18 22 7 0 0 53 29 137
2019 Either English or French 34 33 14 12 7 0 0 67 19 583
2017 Bilingual 31 41 11 11 5 0 1 73 17 1525
2017 Unilingual English 30 43 9 13 6 0 0 73 19 1882
2017 Unilingual French 17 43 16 12 12 0 0 59 24 163
2017 Either English or French 35 37 10 12 7 0 0 71 19 508
2014 Bilingual 24 43 12 12 7 1 0 68 20 1266
2014 Unilingual English 24 45 11 13 7 0 0 69 20 1619
2014 Unilingual French 11 37 34 11 6 0 0 49 17 148
2014 Either English or French 23 39 12 14 11 0 0 62 25 318
2011 Bilingual 32 38 12 11 7 0 0 70 18 1356
2011 Unilingual English 28 42 9 12 9 0 0 70 21 1972
2011 Unilingual French 15 40 20 15 10 0 0 55 25 203
2011 Either English or French 30 39 7 15 9 1 0 69 24 332

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 41 31 13 10 4 0 0 73 14 1637
2019 Unilingual English 36 35 13 10 6 0 0 71 16 1989
2019 Unilingual French 16 34 24 19 6 0 0 50 26 137
2019 Either English or French 40 33 13 9 5 0 0 73 14 582
2017 Bilingual 39 35 13 8 4 0 0 74 13 1525
2017 Unilingual English 36 37 12 11 5 0 0 72 16 1881
2017 Unilingual French 24 39 17 11 10 0 0 62 21 163
2017 Either English or French 40 34 12 10 5 0 0 74 14 508
2014 Bilingual 33 39 12 10 6 0 0 72 16 1266
2014 Unilingual English 33 39 12 11 5 0 0 72 17 1621
2014 Unilingual French 14 49 22 11 4 0 1 63 15 148
2014 Either English or French 37 29 14 14 6 0 0 66 20 318

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 39 38 12 8 3 0 0 77 11 1630
2019 Unilingual English 31 42 13 10 4 0 0 73 14 1974
2019 Unilingual French 19 33 34 11 2 1 1 53 13 138
2019 Either English or French 37 38 12 9 4 0 0 76 13 581
2017 Bilingual 37 40 11 8 3 0 1 77 12 1526
2017 Unilingual English 31 40 12 10 5 0 0 72 15 1880
2017 Unilingual French 24 39 19 10 8 0 0 64 18 163
2017 Either English or French 40 36 11 8 4 0 0 77 12 508
2014 Bilingual 33 40 14 9 4 0 1 73 13 1266
2014 Unilingual English 30 42 13 11 4 0 0 71 15 1621
2014 Unilingual French 14 43 26 12 5 0 0 57 17 146
2014 Either English or French 37 37 14 7 5 0 0 74 12 319
2011 Bilingual 35 41 11 9 3 0 0 77 12 1355
2011 Unilingual English 32 40 12 10 5 0 0 72 15 1969
2011 Unilingual French 18 38 30 10 3 0 0 56 14 203
2011 Either English or French 39 41 8 5 7 0 0 79 12 332

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 52 34 9 4 2 0 0 86 6 1647
2019 Unilingual English 49 37 7 5 2 0 0 86 7 1996
2019 Unilingual French 42 40 14 3 2 0 0 81 4 140
2019 Either English or French 55 31 8 4 2 0 0 86 6 585
2017 Bilingual 50 35 8 5 2 0 0 85 7 1523
2017 Unilingual English 49 39 7 4 2 0 0 88 5 1882
2017 Unilingual French 44 38 10 5 2 0 0 82 7 162
2017 Either English or French 57 30 7 4 2 0 0 87 6 505
2014 Bilingual 50 36 9 3 1 0 0 86 5 1264
2014 Unilingual English 51 36 8 4 1 0 0 87 5 1621
2014 Unilingual French 36 49 12 2 0 0 0 86 2 147
2014 Either English or French 54 34 5 5 2 0 0 88 7 319
2011 Bilingual 52 36 6 3 2 1 0 89 5 1358
2011 Unilingual English 48 38 7 4 2 0 0 87 6 1974
2011 Unilingual French 46 42 11 1 1 0 0 88 2 203
2011 Either English or French 58 30 6 5 2 0 0 88 7 332

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 43 28 16 7 5 0 1 72 12 1635
2019 Unilingual English 32 31 21 10 5 0 0 63 16 1988
2019 Unilingual French 35 33 21 8 2 0 0 69 10 140
2019 Either English or French 50 28 16 3 2 0 0 78 5 581
2017 Bilingual 39 32 14 9 5 0 1 72 14 1529
2017 Unilingual English 31 35 20 8 5 0 1 67 13 1889
2017 Unilingual French 36 43 14 6 1 0 0 79 7 163
2017 Either English or French 51 30 13 3 1 0 1 83 4 509
2014 Bilingual 38 31 17 8 4 0 1 70 13 1265
2014 Unilingual English 28 32 21 12 6 0 1 61 18 1621
2014 Unilingual French 31 42 18 7 2 0 0 73 9 148
2014 Either English or French 41 30 20 3 3 0 2 73 6 319
2011 Bilingual 32 29 19 12 6 1 1 62 18 1353
2011 Unilingual English 26 33 24 10 6 0 0 60 16 1971
2011 Unilingual French 29 38 17 10 4 0 2 68 14 201
2011 Either English or French 43 34 13 6 4 0 1 77 10 332

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 8 21 31 22 15 1 1 38 30 1634
2019 Unilingual English 9 24 37 19 10 1 1 29 33 1993
2019 Unilingual French 7 38 28 15 10 2 0 25 46 140
2019 Either English or French 8 18 35 23 13 1 1 38 27 578
2017 Bilingual 7 23 34 19 12 1 4 33 31 1519
2017 Unilingual English 9 22 39 19 9 0 3 28 32 1884
2017 Unilingual French 9 29 33 14 13 0 1 28 39 161
2017 Either English or French 6 22 31 20 15 1 5 37 30 502
2014 Bilingual 10 26 33 19 8 2 2 28 38 1258
2014 Unilingual English 10 30 36 16 6 0 1 23 41 1618
2014 Unilingual French 7 34 36 12 5 2 3 18 44 148
2014 Either English or French 11 22 33 20 12 1 3 33 34 315
2011 Bilingual 10 28 34 16 8 1 3 25 40 1352
2011 Unilingual English 12 29 38 14 4 1 2 19 42 1962
2011 Unilingual French 13 39 26 13 5 0 3 18 54 201
2011 Either English or French 14 26 32 17 8 1 2 26 41 331

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 9 18 27 23 18 3 1 43 29 1638
2019 Unilingual English 10 20 29 24 15 2 1 40 30 1987
2019 Unilingual French 11 23 32 15 12 6 1 29 37 140
2019 Either English or French 11 13 26 25 22 2 1 48 25 575
2017 Bilingual 7 18 27 22 19 4 4 44 27 1518
2017 Unilingual English 10 18 30 21 15 2 3 38 30 1881
2017 Unilingual French 10 22 25 21 16 3 2 39 34 160
2017 Either English or French 7 16 24 18 27 3 5 49 25 499
2014 Bilingual 9 22 30 22 13 2 2 36 33 1260
2014 Unilingual English 13 26 31 16 11 2 1 28 40 1620
2014 Unilingual French 10 27 28 16 4 10 5 24 44 146
2014 Either English or French 14 15 24 16 22 3 5 41 33 315
2011 Bilingual 11 21 29 20 12 2 3 34 35 1346
2011 Unilingual English 15 24 28 18 10 2 3 29 41 1963
2011 Unilingual French 19 23 24 14 8 8 3 25 48 200
2011 Either English or French 13 22 24 23 12 3 3 37 37 330

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 13 24 28 15 14 2 3 31 39 1637
2019 Unilingual English 15 25 31 16 9 2 2 26 42 1995
2019 Unilingual French 25 32 25 8 4 3 3 13 61 138
2019 Either English or French 14 20 27 19 15 3 2 36 35 575
2017 Bilingual 15 25 27 14 11 3 5 28 43 1521
2017 Unilingual English 15 24 30 16 10 3 4 27 41 1881
2017 Unilingual French 18 34 29 9 5 2 3 15 55 160
2017 Either English or French 11 20 24 17 17 5 6 38 35 500
2014 Bilingual 18 25 29 13 8 2 5 23 46 1261
2014 Unilingual English 18 27 30 14 7 2 1 22 47 1618
2014 Unilingual French 16 36 27 12 2 4 3 15 56 147
2014 Either English or French 18 22 23 18 13 2 4 33 42 314
2011 Bilingual 17 25 30 14 7 3 4 22 46 1349
2011 Unilingual English 17 27 31 15 5 2 3 21 47 1960
2011 Unilingual French 25 34 23 8 5 3 3 13 63 200
2011 Either English or French 18 25 25 14 11 2 4 27 46 332

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 4 11 28 26 25 1 4 54 16 1626
2019 Unilingual English 4 9 28 35 21 1 2 58 13 1986
2019 Unilingual French 6 16 34 23 18 1 3 42 23 137
2019 Either English or French 3 6 19 34 33 1 3 70 9 573
2017 Bilingual 5 12 28 26 20 1 7 50 19 1516
2017 Unilingual English 5 9 28 32 21 1 4 57 14 1868
2017 Unilingual French 4 21 31 30 9 3 1 41 27 160
2017 Either English or French 3 6 17 31 33 3 6 71 10 499
2014 Bilingual 4 14 31 26 19 1 4 48 19 1257
2014 Unilingual English 5 12 30 33 16 1 3 51 18 1612
2014 Unilingual French 3 21 40 24 7 2 2 33 26 148
2014 Either English or French 6 7 22 29 28 1 6 62 14 314
2011 Bilingual 9 18 34 20 12 1 6 34 29 1348
2011 Unilingual English 5 12 35 32 12 1 3 46 18 1954
2011 Unilingual French 20 32 29 8 6 1 4 15 54 200
2011 Either English or French 3 10 28 27 22 2 7 54 15 325

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 14 18 25 21 19 2 2 41 34 1637
2019 Unilingual English 17 19 27 20 15 1 2 36 37 1992
2019 Unilingual French 19 26 19 18 12 3 2 32 48 138
2019 Either English or French 12 14 23 25 22 2 2 49 27 576
2017 Bilingual 14 20 26 18 17 2 5 37 36 1519
2017 Unilingual English 15 21 26 18 15 2 3 35 38 1881
2017 Unilingual French 17 30 28 14 8 1 3 23 49 162
2017 Either English or French 9 13 22 22 24 4 6 51 25 500
2014 Bilingual 22 25 25 12 11 2 4 24 49 1262
2014 Unilingual English 24 29 25 11 10 1 2 21 54 1619
2014 Unilingual French 32 32 21 8 1 1 3 10 67 148
2014 Either English or French 20 19 23 16 17 2 3 35 41 317
2011 Bilingual 24 28 24 11 8 2 4 20 54 1350
2011 Unilingual English 28 29 24 12 5 1 2 17 58 1963
2011 Unilingual French 31 36 15 11 3 0 4 15 70 201
2011 Either English or French 24 22 27 13 8 1 4 22 49 330

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 11 19 27 19 19 4 3 40 32 1631
2019 Unilingual English 12 18 26 20 19 2 3 41 31 1990
2019 Unilingual French 17 24 22 12 20 2 2 34 43 139
2019 Either English or French 9 14 19 23 27 3 5 55 25 572
2017 Bilingual 10 18 26 18 18 4 6 40 31 1518
2017 Unilingual English 10 15 25 24 18 3 5 46 27 1884
2017 Unilingual French 8 17 34 22 12 4 3 36 27 162
2017 Either English or French 6 11 19 20 30 7 8 58 20 500
2014 Bilingual 9 19 29 21 14 5 4 38 31 1259
2014 Unilingual English 11 19 27 21 15 2 5 39 32 1618
2014 Unilingual French 12 27 31 14 6 5 6 22 44 148
2014 Either English or French 9 18 15 26 23 3 5 53 31 314
2011 Bilingual 8 18 27 23 15 3 6 42 29 1350
2011 Unilingual English 7 16 28 26 16 2 6 44 25 1958
2011 Unilingual French 12 16 21 27 13 4 6 45 31 200
2011 Either English or French 7 16 23 24 19 3 7 49 26 330

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 12 21 29 18 16 2 2 36 34 1635
2019 Unilingual English 16 21 31 16 12 2 3 29 39 1988
2019 Unilingual French 10 35 31 13 6 3 3 20 48 138
2019 Either English or French 11 16 23 20 22 4 4 46 30 574
2017 Bilingual 11 21 31 14 13 4 6 30 35 1523
2017 Unilingual English 14 22 30 14 12 4 5 28 39 1881
2017 Unilingual French 12 26 31 20 6 3 3 27 40 162
2017 Either English or French 10 17 23 16 21 4 8 43 31 501
2014 Bilingual 13 23 34 14 10 2 5 25 39 1260
2014 Unilingual English 17 24 30 13 8 3 3 23 45 1619
2014 Unilingual French 7 32 34 15 4 5 2 21 42 148
2014 Either English or French 12 17 28 14 20 5 4 38 31 314

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 12 25 34 18 10 0 1 28 37 1637
2019 Unilingual English 12 19 32 23 12 0 2 36 31 1994
2019 Unilingual French 8 15 32 28 12 4 0 42 25 139
2019 Either English or French 13 16 29 21 16 2 3 39 30 576
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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 65 17 7 6 3 0 3 84 9 1643
2019 Unilingual English 77 8 6 2 2 0 4 90 4 1995
2019 Unilingual French 68 16 5 2 2 0 7 91 4 140
2019 Either English or French 79 9 4 1 0 1 5 95 1 584
2017 Bilingual 60 18 6 6 5 0 5 83 11 1529
2017 Unilingual English 77 8 5 1 2 0 7 92 3 1888
2017 Unilingual French 65 19 4 2 1 1 7 92 3 163
2017 Either English or French 77 11 4 1 1 1 6 94 1 508
2014 Bilingual 63 14 5 8 5 1 4 82 13 1266
2014 Unilingual English 79 9 4 1 1 0 5 93 2 1623
2014 Unilingual French 71 18 4 1 0 0 6 94 2 148
2014 Either English or French 76 10 5 2 1 1 4 91 3 323
2011 Bilingual 59 18 6 7 6 0 3 80 13 1356
2011 Unilingual English 76 10 6 1 2 0 6 91 3 1972
2011 Unilingual French 73 16 2 2 2 1 4 94 3 203
2011 Either English or French 80 8 4 1 1 0 5 93 2 332

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 27 33 14 11 7 5 3 66 19 1642
2019 Unilingual English 24 31 17 14 9 3 2 58 24 1993
2019 Unilingual French 20 30 19 11 13 4 3 53 26 139
2019 Either English or French 29 30 14 11 10 3 3 62 22 582
2017 Bilingual 24 34 15 13 7 5 4 63 21 1526
2017 Unilingual English 20 32 16 15 11 4 3 55 28 1888
2017 Unilingual French 15 33 14 17 16 4 2 51 34 163
2017 Either English or French 28 28 15 10 12 3 4 60 24 508
2014 Bilingual 26 33 15 12 5 3 4 65 19 1266
2014 Unilingual English 25 35 15 13 8 3 2 62 22 1623
2014 Unilingual French 18 34 19 16 6 3 3 57 23 148
2014 Either English or French 33 26 15 9 10 2 5 63 21 323

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 47 31 8 8 5 0 0 79 14 1644
2019 Unilingual English 37 31 11 13 7 1 0 69 20 1990
2019 Unilingual French 43 31 12 11 2 1 0 75 13 140
2019 Either English or French 46 24 9 12 9 0 1 71 21 585
2017 Bilingual 42 35 9 9 5 0 0 78 14 1524
2017 Unilingual English 35 31 10 14 9 1 0 66 23 1887
2017 Unilingual French 30 41 12 10 7 0 0 71 17 163
2017 Either English or French 43 29 7 10 10 0 0 73 20 509
2014 Bilingual 39 32 10 13 6 1 0 72 19 1265
2014 Unilingual English 37 31 10 12 8 1 0 69 21 1624
2014 Unilingual French 34 44 11 7 2 1 0 79 9 148
2014 Either English or French 43 28 8 9 10 1 0 72 19 323

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 49 35 6 7 3 0 0 84 10 1642
2019 Unilingual English 40 38 8 10 4 0 0 78 14 1992
2019 Unilingual French 42 38 13 5 2 0 0 80 7 140
2019 Either English or French 42 35 9 9 5 0 1 78 14 584
2017 Bilingual 44 40 7 7 2 0 0 84 9 1528
2017 Unilingual English 35 41 8 11 5 0 0 76 16 1885
2017 Unilingual French 30 49 13 5 3 0 0 79 8 163
2017 Either English or French 41 38 7 9 4 0 0 79 14 508
2014 Bilingual 42 43 7 6 2 0 0 85 8 1265
2014 Unilingual English 34 43 10 10 3 0 0 77 13 1621
2014 Unilingual French 25 52 15 6 2 0 0 77 8 148
2014 Either English or French 41 39 10 8 3 0 0 80 11 323

Question 23. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 48 37 7 5 2 0 0 85 8 1643
2019 Unilingual English 39 38 12 7 3 0 0 78 10 1994
2019 Unilingual French 28 42 21 7 2 1 0 71 9 140
2019 Either English or French 40 38 12 6 3 1 1 80 9 584
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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 47 28 12 5 2 1 5 80 8 1640
2019 Unilingual English 43 30 14 6 4 1 2 76 10 1995
2019 Unilingual French 25 36 21 8 2 2 6 66 12 140
2019 Either English or French 44 23 18 5 5 1 4 70 11 587

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 41 33 13 8 5 0 0 74 13 1644
2019 Unilingual English 36 33 14 10 7 0 0 69 16 1999
2019 Unilingual French 24 39 21 9 5 1 1 64 15 139
2019 Either English or French 45 26 12 9 7 1 0 72 16 586
2017 Bilingual 38 35 11 9 7 0 1 73 16 1526
2017 Unilingual English 35 34 10 11 8 0 0 70 20 1889
2017 Unilingual French 19 42 13 13 12 0 1 61 26 161
2017 Either English or French 42 33 10 8 6 1 0 76 14 509
2014 Bilingual 40 35 10 9 5 0 1 75 14 1266
2014 Unilingual English 36 34 13 10 6 1 0 71 16 1619
2014 Unilingual French 24 45 17 8 7 0 0 68 14 148
2014 Either English or French 43 28 10 10 9 0 0 72 19 323
2011 Bilingual 35 36 13 10 7 0 0 71 17 1358
2011 Unilingual English 29 38 13 12 8 0 0 67 20 1971
2011 Unilingual French 23 37 19 14 6 0 0 61 21 203
2011 Either English or French 37 34 11 7 11 0 0 71 18 332

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 53 26 10 6 4 1 1 81 9 1647
2019 Unilingual English 48 29 10 8 5 1 0 77 12 1986
2019 Unilingual French 34 37 18 6 4 1 1 72 10 140
2019 Either English or French 54 25 9 6 5 1 0 80 11 583
2017 Bilingual 49 32 9 5 4 1 1 82 10 1525
2017 Unilingual English 45 31 9 7 6 1 0 77 13 1891
2017 Unilingual French 30 38 18 7 5 0 0 69 13 163
2017 Either English or French 53 25 10 7 5 0 0 78 12 509
2014 Bilingual 47 31 10 6 3 1 0 80 10 1267
2014 Unilingual English 46 30 9 8 5 1 0 77 14 1620
2014 Unilingual French 36 41 13 8 2 1 0 77 10 148
2014 Either English or French 52 21 9 11 6 0 0 73 17 322
2011 Bilingual 43 31 11 8 6 1 0 75 14 1358
2011 Unilingual English 39 31 12 9 7 1 0 71 16 1973
2011 Unilingual French 28 36 19 11 5 2 0 65 16 203
2011 Either English or French 45 27 8 9 8 2 1 74 18 332

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 49 31 8 7 4 1 0 81 11 1640
2019 Unilingual English 43 32 10 8 5 1 0 76 14 1992
2019 Unilingual French 35 42 12 9 2 0 0 77 11 139
2019 Either English or French 51 26 9 8 6 1 0 77 14 586
2017 Bilingual 45 34 8 8 4 0 0 80 12 1528
2017 Unilingual English 40 34 8 10 7 0 1 74 17 1890
2017 Unilingual French 29 36 14 12 9 0 0 65 21 163
2017 Either English or French 49 26 11 8 5 0 1 76 13 509
2014 Bilingual 42 33 12 8 4 0 0 76 12 1263
2014 Unilingual English 40 35 8 10 6 0 0 76 16 1621
2014 Unilingual French 31 44 14 7 4 0 0 75 11 147
2014 Either English or French 50 26 9 8 7 1 0 76 14 322
2011 Bilingual 39 34 9 10 7 1 0 74 17 1357
2011 Unilingual English 34 33 10 14 8 1 0 68 22 1970
2011 Unilingual French 26 36 22 11 6 0 0 62 16 203
2011 Either English or French 41 30 10 8 10 1 0 73 18 332

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 78 12 3 2 2 0 2 91 5 1642
2019 Unilingual English 82 7 5 1 2 0 4 92 3 1983
2019 Unilingual French 78 12 2 1 1 1 4 95 3 140
2019 Either English or French 88 6 3 0 1 0 2 96 1 584
2017 Bilingual 76 12 3 3 3 0 2 90 6 1529
2017 Unilingual English 83 7 3 1 2 0 4 94 3 1888
2017 Unilingual French 78 18 1 0 1 0 3 98 1 163
2017 Either English or French 85 8 3 1 1 0 2 95 1 507
2014 Bilingual 77 10 3 4 6 0 1 88 9 1265
2014 Unilingual English 81 8 3 1 1 0 5 94 2 1622
2014 Unilingual French 71 25 1 1 0 0 2 98 2 147
2014 Either English or French 85 7 2 1 1 0 4 96 1 323
2011 Bilingual 76 10 4 4 5 0 2 88 9 1356
2011 Unilingual English 79 8 6 0 2 0 5 92 2 1973
2011 Unilingual French 78 14 2 1 0 1 4 97 1 203
2011 Either English or French 84 6 2 0 2 1 5 96 2 331

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 56 21 6 4 4 1 7 85 8 1637
2019 Unilingual English 54 23 8 5 4 1 4 82 9 1997
2019 Unilingual French 32 21 18 6 9 1 13 62 17 139
2019 Either English or French 56 18 7 5 5 1 8 82 11 586
2017 Bilingual 47 26 7 5 4 3 8 82 10 1521
2017 Unilingual English 51 23 8 5 5 2 5 80 11 1889
2017 Unilingual French 22 36 13 5 5 4 16 72 12 163
2017 Either English or French 53 20 8 6 4 2 8 81 11 509
2014 Bilingual 46 24 9 4 4 2 11 80 9 1265
2014 Unilingual English 50 25 9 5 4 2 5 81 9 1623
2014 Unilingual French 29 38 13 3 4 4 8 77 8 147
2014 Either English or French 55 21 8 3 5 2 7 83 8 322
2011 Bilingual 44 24 10 7 6 2 6 75 15 1356
2011 Unilingual English 42 30 9 6 6 2 3 77 14 1972
2011 Unilingual French 30 30 11 8 6 4 12 70 17 203
2011 Either English or French 42 30 9 6 7 1 6 77 14 332

Question 30. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 68 21 5 2 3 1 0 89 5 1642
2019 Unilingual English 61 23 8 4 4 1 0 85 7 1993
2019 Unilingual French 47 28 16 4 3 2 0 76 7 140
2019 Either English or French 67 16 7 4 4 2 0 85 8 587
2017 Bilingual 59 26 7 3 3 1 0 87 6 1525
2017 Unilingual English 57 24 10 4 5 1 0 81 9 1889
2017 Unilingual French 39 37 11 3 9 1 0 76 12 163
2017 Either English or French 60 22 8 5 4 1 0 83 9 509

Question 31. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 53 29 7 7 4 0 0 82 11 1643
2019 Unilingual English 49 30 8 7 5 0 0 80 12 1999
2019 Unilingual French 33 36 18 12 1 1 0 69 13 138
2019 Either English or French 59 19 10 6 6 0 0 78 12 586
2017 Bilingual 50 29 9 6 5 0 0 80 12 1525
2017 Unilingual English 48 27 9 8 7 0 0 76 15 1889
2017 Unilingual French 30 40 11 10 9 1 0 70 18 162
2017 Either English or French 57 21 8 8 6 0 0 78 14 509
2014 Bilingual 47 31 10 6 6 0 0 78 12 1265
2014 Unilingual English 46 32 9 8 5 0 0 79 13 1622
2014 Unilingual French 33 41 14 8 4 0 0 74 12 146
2014 Either English or French 52 20 13 8 7 1 0 72 14 322

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 17 46 16 12 5 2 1 65 18 528
2019 Unilingual English 17 42 17 17 5 1 1 60 23 616
2019 Unilingual French 12 40 25 5 13 0 5 55 19 31
2019 Either English or French 19 45 16 10 7 2 0 65 18 60
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Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 36 31 12 8 6 6 0 72 15 1638
2019 Unilingual English 31 34 14 10 6 4 1 68 17 1991
2019 Unilingual French 17 31 28 12 5 7 0 51 18 139
2019 Either English or French 40 27 12 9 6 6 1 71 16 580
2017 Bilingual 32 34 13 9 4 8 1 72 15 1529
2017 Unilingual English 32 31 13 12 6 5 1 67 20 1887
2017 Unilingual French 18 35 21 9 7 9 1 59 18 163
2017 Either English or French 41 28 12 7 6 5 0 74 13 508
2014 Bilingual 30 32 14 10 6 6 1 67 18 1262
2014 Unilingual English 27 33 14 13 7 5 0 64 21 1621
2014 Unilingual French 8 44 26 10 2 9 2 57 13 147
2014 Either English or French 31 36 10 8 10 5 0 70 19 323
2011 Bilingual 21 32 17 13 9 6 1 57 24 1355
2011 Unilingual English 19 28 20 16 13 4 0 50 30 1970
2011 Unilingual French 8 30 22 20 10 9 0 42 33 203
2011 Either English or French 18 32 19 13 12 6 0 53 27 330

Question 35. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 35 31 14 10 7 3 0 68 18 1637
2019 Unilingual English 27 32 15 14 9 2 0 60 24 1986
2019 Unilingual French 14 28 27 18 8 6 0 45 27 139
2019 Either English or French 37 27 13 12 9 2 1 66 21 584
2017 Bilingual 29 36 14 13 6 3 1 67 19 1528
2017 Unilingual English 27 32 14 16 10 2 0 60 26 1886
2017 Unilingual French 15 35 25 14 8 3 1 51 23 163
2017 Either English or French 39 29 12 11 6 3 0 70 18 507
2014 Bilingual 27 31 19 11 10 2 0 59 21 1264
2014 Unilingual English 22 31 15 18 11 2 0 55 30 1619
2014 Unilingual French 11 36 28 15 5 3 1 49 21 148
2014 Either English or French 33 29 12 8 14 4 0 65 23 320
2011 Bilingual 23 31 16 16 11 2 0 55 28 1356
2011 Unilingual English 17 27 17 19 19 1 0 45 38 1968
2011 Unilingual French 7 22 35 15 17 3 0 30 33 203
2011 Either English or French 23 26 20 12 17 2 0 50 30 330

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 24 30 18 14 8 5 0 57 24 1637
2019 Unilingual English 17 30 17 19 12 4 0 50 32 1987
2019 Unilingual French 14 27 34 13 8 4 0 43 22 139
2019 Either English or French 28 25 17 14 12 4 1 55 27 581
2017 Bilingual 19 32 18 15 7 7 1 56 24 1528
2017 Unilingual English 18 30 16 19 13 4 1 50 33 1883
2017 Unilingual French 9 28 32 13 9 8 1 40 24 163
2017 Either English or French 29 30 16 14 7 5 0 61 22 508
2014 Bilingual 17 33 18 17 10 5 0 53 28 1264
2014 Unilingual English 13 33 15 23 12 4 1 47 37 1618
2014 Unilingual French 4 29 37 17 6 6 1 36 24 148
2014 Either English or French 22 33 13 14 13 5 0 57 28 320
2011 Bilingual 10 34 19 20 12 5 0 46 34 1355
2011 Unilingual English 8 27 17 25 20 3 0 35 47 1969
2011 Unilingual French 3 21 34 19 14 8 0 26 36 203
2011 Either English or French 14 30 19 17 17 3 0 45 35 330

Question 37. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 21 33 16 16 10 3 0 56 27 1640
2019 Unilingual English 15 31 17 20 15 2 0 47 36 1988
2019 Unilingual French 11 36 25 15 8 4 0 49 24 139
2019 Either English or French 26 25 15 16 14 3 1 53 31 583
2017 Bilingual 19 37 16 16 8 4 1 58 25 1530
2017 Unilingual English 16 31 13 21 15 4 0 49 38 1886
2017 Unilingual French 16 34 28 11 10 2 0 51 21 163
2017 Either English or French 31 27 14 12 11 5 0 61 24 509
2014 Bilingual 16 36 16 19 10 3 0 54 30 1261
2014 Unilingual English 14 29 16 23 15 3 0 44 39 1618
2014 Unilingual French 9 37 32 16 3 2 1 47 20 148
2014 Either English or French 19 34 12 16 16 3 0 55 33 321
2011 Bilingual 13 36 16 20 12 2 0 50 33 1356
2011 Unilingual English 8 29 17 24 19 2 0 38 45 1965
2011 Unilingual French 7 35 29 13 12 2 1 44 26 203
2011 Either English or French 17 32 10 22 15 4 0 50 39 330

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 43 21 14 9 5 7 2 70 15 1641
2019 Unilingual English 23 13 14 12 11 19 6 49 32 1994
2019 Unilingual French 31 26 15 6 4 9 9 70 12 139
2019 Either English or French 32 16 13 10 8 17 3 61 23 584
Top of Page

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 37 40 13 7 3 1 0 77 9 1643
2019 Unilingual English 25 42 17 10 4 1 0 68 14 1989
2019 Unilingual French 21 43 26 7 2 1 0 65 9 139
2019 Either English or French 33 41 14 7 5 0 0 74 12 586
2017 Bilingual 36 43 10 7 2 1 0 80 9 1526
2017 Unilingual English 28 40 15 12 4 1 0 68 16 1889
2017 Unilingual French 19 39 26 6 9 0 0 59 15 163
2017 Either English or French 38 38 13 5 6 1 0 77 10 506
2014 Bilingual 33 44 12 9 2 1 0 77 11 1264
2014 Unilingual English 25 40 16 12 6 2 0 66 18 1614
2014 Unilingual French 12 44 32 8 1 3 0 57 10 148
2014 Either English or French 32 40 12 10 5 1 0 72 15 322
2011 Bilingual 40 39 10 8 3 1 0 79 10 1357
2011 Unilingual English 27 39 15 12 6 1 0 66 19 1974
2011 Unilingual French 18 42 20 13 7 0 0 60 20 203
2011 Either English or French 25 43 14 8 7 2 0 70 16 332

Question 40. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 19 34 20 17 7 4 0 55 25 1638
2019 Unilingual English 14 32 22 22 8 2 0 47 30 1989
2019 Unilingual French 13 26 31 19 6 4 1 41 26 140
2019 Either English or French 22 35 19 14 7 3 0 59 22 584

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 37 34 12 10 4 2 1 73 14 1645
2019 Unilingual English 31 36 14 11 6 2 1 69 17 1992
2019 Unilingual French 23 34 20 12 7 1 3 60 20 138
2019 Either English or French 38 30 12 10 7 3 1 70 17 586
2017 Bilingual 36 35 12 9 4 4 1 74 13 1525
2017 Unilingual English 32 34 12 11 6 4 1 70 18 1887
2017 Unilingual French 16 45 13 12 8 5 0 65 21 162
2017 Either English or French 41 30 13 7 4 5 1 75 12 505
2014 Bilingual 37 37 10 7 4 3 2 78 12 1263
2014 Unilingual English 33 37 11 10 5 4 1 73 16 1615
2014 Unilingual French 11 53 13 12 5 4 1 68 18 147
2014 Either English or French 34 37 10 10 7 3 0 73 17 321
2011 Bilingual 39 35 10 9 4 2 1 76 13 1357
2011 Unilingual English 31 34 13 11 7 4 1 68 18 1973
2011 Unilingual French 15 48 14 11 8 4 0 65 20 203
2011 Either English or French 32 36 11 6 8 6 1 73 16 329

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 35 38 16 7 4 2 0 73 11 1638
2019 Unilingual English 28 38 18 9 5 1 0 67 14 1986
2019 Unilingual French 15 49 23 5 2 5 0 67 8 139
2019 Either English or French 39 31 15 8 5 2 0 72 13 585

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 24 24 18 12 10 8 2 54 25 1639
2019 Unilingual English 20 27 17 16 13 5 1 51 31 1993
2019 Unilingual French 16 30 22 18 10 3 1 48 29 140
2019 Either English or French 30 27 13 12 12 4 2 60 26 586
2017 Bilingual 20 25 16 15 11 11 3 52 30 1524
2017 Unilingual English 19 24 15 17 16 7 2 47 36 1888
2017 Unilingual French 12 33 20 12 10 9 4 52 26 163
2017 Either English or French 30 25 13 12 12 7 1 60 26 506
2014 Bilingual 17 24 16 17 14 8 3 47 35 1263
2014 Unilingual English 17 27 16 17 15 6 1 48 35 1616
2014 Unilingual French 9 31 21 15 8 13 2 48 27 148
2014 Either English or French 24 30 17 13 12 4 1 57 26 322
2011 Bilingual 17 26 17 15 13 9 4 49 32 1355
2011 Unilingual English 16 25 15 19 19 6 1 43 41 1969
2011 Unilingual French 8 30 17 19 13 11 2 44 37 203
2011 Either English or French 18 22 19 14 18 7 1 44 35 328

Question 44. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 25 33 17 13 9 3 0 61 22 1640
2019 Unilingual English 21 33 16 15 12 2 0 56 27 1994
2019 Unilingual French 11 28 26 19 14 3 0 40 34 139
2019 Either English or French 30 29 14 13 10 4 1 61 24 586
2017 Bilingual 24 32 17 13 8 5 1 59 23 1528
2017 Unilingual English 21 34 14 17 10 3 1 57 28 1890
2017 Unilingual French 7 39 26 11 13 4 0 48 25 163
2017 Either English or French 31 30 15 11 6 5 1 65 19 507
2014 Bilingual 20 31 17 16 10 5 2 55 27 1263
2014 Unilingual English 18 32 16 17 12 4 1 52 31 1619
2014 Unilingual French 5 33 29 21 5 6 2 41 27 147
2014 Either English or French 30 28 14 15 9 5 1 61 25 320
2011 Bilingual 17 35 18 17 10 2 1 54 28 1356
2011 Unilingual English 14 30 17 19 18 1 0 45 37 1971
2011 Unilingual French 9 25 28 22 11 4 1 35 35 203
2011 Either English or French 22 30 14 12 18 3 0 54 31 332

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 22 31 16 15 12 3 2 56 28 1643
2019 Unilingual English 19 30 15 16 16 2 2 51 33 1995
2019 Unilingual French 8 15 31 21 19 4 2 24 43 139
2019 Either English or French 24 25 15 14 16 3 3 52 32 587
2017 Bilingual 22 31 14 14 12 4 3 57 28 1528
2017 Unilingual English 20 27 15 18 15 3 3 50 35 1886
2017 Unilingual French 9 25 20 21 17 7 2 37 42 163
2017 Either English or French 25 27 14 14 11 4 5 57 27 507
2014 Bilingual 23 28 13 14 12 4 7 57 29 1261
2014 Unilingual English 18 28 13 18 18 3 2 48 38 1620
2014 Unilingual French 4 28 20 25 11 4 8 37 41 148
2014 Either English or French 22 28 14 12 18 3 3 53 32 321
2011 Bilingual 16 28 15 19 16 3 2 46 38 1355
2011 Unilingual English 11 26 15 20 24 2 2 39 46 1969
2011 Unilingual French 8 21 22 20 25 2 1 30 47 203
2011 Either English or French 15 25 18 14 23 3 2 42 39 332

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 47 25 14 5 3 1 5 77 8 1635
2019 Unilingual English 47 25 15 6 3 1 3 74 10 1985
2019 Unilingual French 56 14 21 4 2 1 3 73 6 140
2019 Either English or French 55 22 11 5 2 2 4 81 7 584

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 57 15 8 4 4 1 11 82 9 1638
2019 Unilingual English 51 13 9 6 6 3 13 75 14 1985
2019 Unilingual French 46 17 10 7 13 3 5 68 21 140
2019 Either English or French 52 14 10 4 6 3 11 76 11 584

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 43 23 17 7 4 2 5 70 12 1639
2019 Unilingual English 39 27 18 8 5 2 2 68 13 1981
2019 Unilingual French 28 19 26 15 9 2 3 49 24 139
2019 Either English or French 44 22 16 6 6 2 3 70 13 583

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 41 21 16 8 5 3 5 67 15 1636
2019 Unilingual English 37 25 17 9 6 4 3 66 16 1978
2019 Unilingual French 27 16 28 15 9 2 3 46 25 139
2019 Either English or French 42 21 15 7 7 4 4 69 15 581

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 39 17 17 11 10 2 6 60 22 1640
2019 Unilingual English 29 21 19 15 10 3 3 53 26 1983
2019 Unilingual French 24 14 21 16 18 1 6 41 37 138
2019 Either English or French 39 15 19 11 9 3 5 58 22 583

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 69 12 6 3 2 2 5 88 5 1637
2019 Unilingual English 58 21 9 3 3 2 3 84 6 1979
2019 Unilingual French 49 20 14 6 4 2 5 74 11 139
2019 Either English or French 59 16 10 4 3 3 5 82 7 581

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 79 8 3 2 1 2 5 94 3 1638
2019 Unilingual English 77 10 4 2 2 3 3 91 5 1974
2019 Unilingual French 67 10 9 3 6 2 4 82 9 139
2019 Either English or French 76 9 4 1 2 3 4 92 4 585

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 76 7 3 1 2 1 10 93 3 1632
2019 Unilingual English 76 8 4 2 2 2 6 92 4 1982
2019 Unilingual French 71 8 5 4 3 1 8 87 7 139
2019 Either English or French 74 8 4 2 2 3 7 91 5 582

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 24 42 18 9 5 3 0 68 14 1647
2019 Unilingual English 20 47 16 11 5 1 0 68 16 1996
2019 Unilingual French 7 33 35 14 7 3 0 42 22 138
2019 Either English or French 25 37 15 12 6 5 0 65 19 586
2017 Bilingual 23 40 19 9 5 4 0 66 14 1530
2017 Unilingual English 22 40 17 12 6 2 0 64 19 1889
2017 Unilingual French 9 32 27 18 7 5 1 43 27 163
2017 Either English or French 29 33 18 9 6 3 1 65 16 507

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 41 38 12 5 3 1 0 80 8 1641
2019 Unilingual English 33 40 14 8 4 1 0 74 11 1989
2019 Unilingual French 22 38 26 6 3 3 1 63 10 138
2019 Either English or French 43 31 13 7 4 2 0 76 11 586
2017 Bilingual 40 42 10 4 2 2 0 84 6 1528
2017 Unilingual English 38 40 12 6 3 2 0 79 9 1887
2017 Unilingual French 22 49 15 6 7 2 0 72 13 162
2017 Either English or French 49 33 7 6 2 2 0 84 9 506
2014 Bilingual 42 38 10 7 1 2 0 81 8 1263
2014 Unilingual English 37 40 11 8 2 2 0 78 11 1619
2014 Unilingual French 14 52 24 2 0 6 1 71 3 147
2014 Either English or French 44 39 9 4 3 2 0 84 7 322
2011 Bilingual 36 37 13 7 5 1 0 75 12 1355
2011 Unilingual English 27 40 16 9 7 2 0 68 16 1970
2011 Unilingual French 11 43 28 5 6 5 1 57 12 203
2011 Either English or French 29 40 14 7 7 3 0 71 14 329

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 41 34 15 5 2 3 0 77 8 1640
2019 Unilingual English 37 35 16 6 2 3 0 75 8 1996
2019 Unilingual French 25 35 29 3 4 3 2 63 7 139
2019 Either English or French 46 27 16 4 2 4 1 77 7 586
2017 Bilingual 37 36 14 5 2 5 1 78 7 1529
2017 Unilingual English 38 34 15 5 3 5 1 76 8 1887
2017 Unilingual French 15 42 23 6 7 4 2 61 14 162
2017 Either English or French 44 32 14 4 2 3 2 79 6 507
2014 Bilingual 42 34 11 5 2 5 0 81 8 1262
2014 Unilingual English 36 36 14 5 2 6 0 77 8 1620
2014 Unilingual French 18 44 25 5 0 6 2 67 5 148
2014 Either English or French 42 34 15 3 2 3 1 80 5 321

Question 50. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 57 29 7 5 2 0 0 86 6 1642
2019 Unilingual English 47 36 8 6 3 0 0 83 9 1992
2019 Unilingual French 32 45 15 6 2 0 0 77 8 139
2019 Either English or French 57 27 7 5 3 1 0 85 8 587
2017 Bilingual 50 37 7 5 2 1 0 87 6 1529
2017 Unilingual English 46 37 8 6 3 0 0 83 9 1886
2017 Unilingual French 29 49 14 3 4 1 0 79 7 163
2017 Either English or French 57 28 9 3 3 0 0 85 6 507
2014 Bilingual 51 32 10 4 3 0 0 83 7 1261
2014 Unilingual English 43 37 10 6 3 0 0 80 9 1615
2014 Unilingual French 29 48 20 3 1 0 0 76 4 146
2014 Either English or French 54 33 7 3 3 0 0 87 6 322
2011 Bilingual 42 35 10 8 4 0 0 78 12 1354
2011 Unilingual English 33 37 12 10 7 1 0 71 17 1966
2011 Unilingual French 20 44 19 10 6 1 0 65 16 203
2011 Either English or French 40 33 15 6 6 0 0 73 12 330

Question 51. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 51 29 12 5 3 0 0 80 8 1644
2019 Unilingual English 41 32 13 9 4 0 0 74 13 1992
2019 Unilingual French 30 40 16 12 2 1 0 71 13 138
2019 Either English or French 48 26 12 8 6 1 0 74 14 584
2017 Bilingual 47 33 10 6 3 0 0 80 10 1527
2017 Unilingual English 39 34 13 10 4 0 0 73 14 1884
2017 Unilingual French 28 35 24 3 8 1 0 64 12 163
2017 Either English or French 52 25 11 7 4 1 0 78 11 507
2014 Bilingual 41 34 14 7 3 1 0 75 11 1264
2014 Unilingual English 35 36 13 11 5 0 0 71 16 1618
2014 Unilingual French 17 42 26 9 3 2 0 61 13 147
2014 Either English or French 50 31 7 5 5 2 0 83 10 322
2011 Bilingual 41 32 15 8 4 1 0 73 12 1354
2011 Unilingual English 32 33 16 11 7 1 0 66 18 1966
2011 Unilingual French 12 37 29 14 7 1 0 50 21 203
2011 Either English or French 35 37 12 8 8 0 0 72 16 329

Question 52. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 47 31 11 7 4 0 0 79 11 1636
2019 Unilingual English 36 35 12 12 5 0 0 71 17 1989
2019 Unilingual French 26 38 19 15 2 1 0 65 16 139
2019 Either English or French 46 27 11 9 6 1 0 73 15 587
2017 Bilingual 42 37 11 7 3 0 0 79 11 1526
2017 Unilingual English 34 36 12 12 5 0 0 70 17 1887
2017 Unilingual French 23 39 24 6 7 1 0 63 13 163
2017 Either English or French 47 28 13 7 4 1 0 76 11 506
2014 Bilingual 37 35 14 9 5 0 0 72 14 1265
2014 Unilingual English 30 38 13 13 6 0 0 68 19 1620
2014 Unilingual French 13 41 30 11 4 1 0 55 15 148
2014 Either English or French 42 33 10 9 6 0 0 75 15 322
2011 Bilingual 34 33 15 11 5 1 0 68 17 1354
2011 Unilingual English 25 36 14 16 10 0 0 61 25 1966
2011 Unilingual French 13 32 30 17 7 1 0 46 24 203
2011 Either English or French 31 35 14 11 10 0 0 66 20 330

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 45 25 13 8 5 3 1 72 14 1640
2019 Unilingual English 39 27 16 9 5 3 1 69 14 1997
2019 Unilingual French 25 36 17 12 7 3 0 63 20 138
2019 Either English or French 42 22 16 8 7 4 1 68 16 587
2017 Bilingual 43 25 14 9 5 3 1 71 14 1527
2017 Unilingual English 37 26 17 10 6 4 1 66 16 1887
2017 Unilingual French 27 34 18 8 7 4 2 65 16 163
2017 Either English or French 41 21 17 10 6 4 1 66 16 504
2014 Bilingual 38 27 16 9 5 5 0 69 14 1266
2014 Unilingual English 38 25 16 12 5 4 0 66 18 1618
2014 Unilingual French 19 33 20 8 5 14 1 61 16 147
2014 Either English or French 41 21 16 9 7 5 1 66 17 322
2011 Bilingual 41 22 15 10 6 4 1 67 17 1354
2011 Unilingual English 36 25 16 11 8 4 1 64 19 1968
2011 Unilingual French 20 28 21 13 10 8 1 52 25 203
2011 Either English or French 39 24 14 9 8 6 0 67 18 329
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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2019 Bilingual 33 34 33 1642
2019 Unilingual English 25 38 37 2000
2019 Unilingual French 18 49 33 140
2019 Either English or French 30 35 35 582
2017 Bilingual 32 37 31 1526
2017 Unilingual English 25 37 38 1885
2017 Unilingual French 18 55 27 163
2017 Either English or French 27 37 36 507
2014 Bilingual 27 35 37 1262
2014 Unilingual English 22 39 39 1618
2014 Unilingual French 25 56 20 148
2014 Either English or French 22 44 34 323
2011 Bilingual 23 47 30 1358
2011 Unilingual English 21 47 33 1972
2011 Unilingual French 16 55 29 201
2011 Either English or French 11 55 33 331

Question 55. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2019 Bilingual 8 28 16 9 32 7 528
2019 Unilingual English 13 22 10 14 36 5 527
2019 Unilingual French 19 12 9 9 46 6 26
2019 Either English or French 5 9 13 5 62 7 187
2017 Bilingual 8 28 17 11 31 4 467
2017 Unilingual English 13 19 10 11 40 7 465
2017 Unilingual French 33 9 24 10 18 7 29
2017 Either English or French 9 9 5 9 63 5 137
2014 Bilingual 8 37 20 18 9999 18 339
2014 Unilingual English 16 32 10 19 9999 22 340
2014 Unilingual French 21 7 13 11 9999 49 36
2014 Either English or French 7 13 14 11 9999 55 63
2011 Bilingual 18 31 24 13 9999 14 308
2011 Unilingual English 32 27 13 16 9999 12 404
2011 Unilingual French 33 8 33 9 9999 18 34
2011 Either English or French 22 22 19 13 9999 25 40
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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 34 43 10 7 3 1 2 79 11 1641
2019 Unilingual English 34 50 7 5 2 1 1 86 7 1989
2019 Unilingual French 12 58 9 11 8 1 0 71 19 140
2019 Either English or French 31 45 9 7 4 2 1 78 12 587

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 55 27 7 2 1 6 2 88 4 1643
2019 Unilingual English 53 30 7 4 2 4 1 87 6 1992
2019 Unilingual French 30 49 11 4 2 5 0 83 6 140
2019 Either English or French 52 22 13 3 3 6 1 80 6 586
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 15 85 1640
2019 Unilingual English 14 86 1992
2019 Unilingual French 11 89 138
2019 Either English or French 13 87 585

Question 59a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 44 56 224
2019 Unilingual English 52 48 271

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 44 56 224
2019 Unilingual English 51 49 271
2019 Unilingual French 63 37 16
2019 Either English or French 51 49 76

Question 59c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 6 94 224
2019 Unilingual English 7 93 271

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Unilingual French 0 100 16
2019 Either English or French 0 100 76

Question 59e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 4 96 224
2019 Unilingual English 8 92 271

Question 59f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 36 64 224
2019 Unilingual English 19 81 271

Question 59g. From whom did you experience harassment on the job? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Unilingual English 4 96 271

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 47 53 224
2019 Unilingual English 44 56 269

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 38 62 224
2019 Unilingual English 39 61 269
2019 Unilingual French 77 23 16
2019 Either English or French 36 64 74

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 34 66 224
2019 Unilingual English 50 50 269
2019 Unilingual French 53 47 16
2019 Either English or French 50 50 74

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 42 58 224
2019 Unilingual English 41 59 269
2019 Unilingual French 55 45 16
2019 Either English or French 44 56 74

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 28 72 224
2019 Unilingual English 35 65 269
2019 Unilingual French 28 72 16
2019 Either English or French 40 60 74

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 65 35 224
2019 Unilingual English 61 39 269

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 32 68 224
2019 Unilingual English 42 58 269
2019 Unilingual French 49 51 16
2019 Either English or French 43 57 74

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 0 100 224
2019 Unilingual English 2 98 269
2019 Unilingual French 0 100 16
2019 Either English or French 0 100 74

Question 60i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 16 84 224
2019 Unilingual English 12 88 269

Question 60j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 13 87 224
2019 Unilingual English 16 84 269

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 41 59 224
2019 Unilingual English 46 54 269
2019 Unilingual French 37 63 16
2019 Either English or French 51 49 74

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 32 68 224
2019 Unilingual English 31 69 269
2019 Unilingual French 30 70 16
2019 Either English or French 31 69 74

Question 60m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 11 89 224
2019 Unilingual English 15 85 269

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 55 45 224
2019 Unilingual English 55 45 268
2019 Unilingual French 53 47 16
2019 Either English or French 60 40 73

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 26 74 224
2019 Unilingual English 34 66 268

Question 61c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 15 85 224
2019 Unilingual English 16 84 268

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 13 87 224
2019 Unilingual English 15 85 268

Question 61e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 12 88 224
2019 Unilingual English 11 89 268

Question 61f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 6 94 224
2019 Unilingual English 7 93 268

Question 61g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 23 77 224
2019 Unilingual English 20 80 268

Question 61h. What action(s) did you take to address the harassment you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 8 92 224
2019 Unilingual English 12 88 268

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 22 78 224
2019 Unilingual English 25 75 268

Question 62a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 12 88 212
2019 Unilingual English 12 88 252

Question 62b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 31 69 212
2019 Unilingual English 29 71 252

Question 62c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 11 89 212
2019 Unilingual English 13 87 252

Question 62d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 9 91 212
2019 Unilingual English 10 90 252

Question 62e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 9 91 212
2019 Unilingual English 8 92 252

Question 62f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 11 89 212
2019 Unilingual English 6 94 252

Question 62g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 5 95 212
2019 Unilingual English 7 93 252

Question 62h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 16 84 212
2019 Unilingual English 12 88 252

Question 62i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 13 87 212
2019 Unilingual English 12 88 252

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 34 66 212
2019 Unilingual English 35 65 252

Question 62k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 10 90 212
2019 Unilingual English 9 91 252

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 46 54 212
2019 Unilingual English 43 57 252

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 49 51 212
2019 Unilingual English 59 41 252

Question 62o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 5 95 212
2019 Unilingual English 4 96 252

Question 62p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 16 84 212
2019 Unilingual English 13 87 252

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 21 79 1640
2019 Unilingual English 23 77 1992
2019 Unilingual French 21 79 139
2019 Either English or French 22 78 583

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 19 18 15 8 7 24 9 54 23 1641
2019 Unilingual English 19 19 19 11 8 18 6 50 25 1992
2019 Unilingual French 13 21 21 10 6 24 6 48 22 139
2019 Either English or French 26 21 16 8 9 14 6 59 21 583
2017 Bilingual 16 19 15 7 6 27 10 57 20 1527
2017 Unilingual English 17 20 19 10 9 18 7 50 25 1886
2017 Unilingual French 8 21 24 11 8 21 6 41 26 163
2017 Either English or French 25 16 17 8 6 18 11 58 19 506
2014 Bilingual 17 19 18 6 5 24 11 56 16 1261
2014 Unilingual English 19 21 20 10 7 18 5 52 22 1619
2014 Unilingual French 6 24 14 9 8 30 10 49 28 147
2014 Either English or French 24 21 17 6 7 18 6 59 18 323

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 34 31 14 7 5 8 1 72 13 1639
2019 Unilingual English 32 29 19 8 6 5 1 65 15 1992
2019 Unilingual French 24 36 20 11 1 7 1 65 13 138
2019 Either English or French 42 26 12 7 7 7 1 73 14 584
2017 Bilingual 27 33 15 8 4 11 1 69 14 1525
2017 Unilingual English 30 29 17 9 6 8 1 65 17 1885
2017 Unilingual French 12 38 24 8 8 8 3 55 18 163
2017 Either English or French 39 24 17 7 3 7 2 70 12 508
2014 Bilingual 27 33 17 6 3 12 3 69 11 1264
2014 Unilingual English 29 31 18 9 5 8 1 65 15 1619
2014 Unilingual French 6 39 24 7 5 15 3 55 15 148
2014 Either English or French 40 24 18 6 4 8 0 70 11 323
2011 Bilingual 34 38 13 7 3 4 0 76 11 1356
2011 Unilingual English 31 36 15 9 5 3 0 69 15 1971
2011 Unilingual French 19 42 21 9 6 4 0 63 16 202
2011 Either English or French 33 33 16 8 6 5 0 69 15 331
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 6 94 1642
2019 Unilingual English 7 93 1994
2019 Unilingual French 7 93 140
2019 Either English or French 6 94 581

Question 67a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 39 61 91
2019 Unilingual English 46 54 128

Question 67b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 52 48 91
2019 Unilingual English 72 28 128

Question 67c. From whom did you experience discrimination on the job? Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Unilingual English 4 96 128
2019 Either English or French 0 100 37

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 0 100 91
2019 Either English or French 0 100 37

Question 67e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 7 93 91
2019 Unilingual English 9 91 128

Question 67f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 37 63 91
2019 Unilingual English 16 84 128

Question 67g. From whom did you experience discrimination on the job? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 7 93 91
2019 Unilingual English 10 90 128

Question 68a. Please indicate the type of discrimination you experienced. Race
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 18 82 90
2019 Unilingual English 19 81 127

Question 68b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 14 86 90
2019 Unilingual English 15 85 127

Question 68c. Please indicate the type of discrimination you experienced. Colour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 10 90 90
2019 Unilingual English 14 86 127

Question 68d. Please indicate the type of discrimination you experienced. Religion
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Unilingual French 0 100 10

Question 68e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 28 72 90
2019 Unilingual English 36 64 127

Question 68f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 37 63 90
2019 Unilingual English 35 65 127

Question 68g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 8 92 90
2019 Either English or French 0 100 35

Question 68h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 11 89 90
2019 Either English or French 0 100 35

Question 68i. Please indicate the type of discrimination you experienced. Marital status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 7 93 90
2019 Unilingual English 11 89 127

Question 68j. Please indicate the type of discrimination you experienced. Family status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 16 84 90
2019 Unilingual English 17 83 127

Question 68k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 0 100 90
2019 Unilingual French 0 100 10

Question 68l. Please indicate the type of discrimination you experienced. Disability
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 7 93 90
2019 Unilingual English 5 95 127
2019 Unilingual French 0 100 10
2019 Either English or French 17 83 35

Question 68m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 0 100 90
2019 Unilingual English 0 100 127
2019 Unilingual French 0 100 10
2019 Either English or French 0 100 35

Question 68n. Please indicate the type of discrimination you experienced. Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 13 87 90
2019 Unilingual English 17 83 127

Question 69a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 43 57 90
2019 Unilingual English 28 72 128

Question 69b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 12 88 90
2019 Unilingual English 8 92 128

Question 69c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 6 94 90
2019 Unilingual English 9 91 128

Question 69d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 9 91 90
2019 Unilingual English 11 89 128

Question 69e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Unilingual English 4 96 128
2019 Unilingual French 0 100 10

Question 69g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 13 87 90
2019 Unilingual English 12 88 128

Question 69h. What action(s) did you take to address the discrimination you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Unilingual English 6 94 128
2019 Unilingual French 0 100 10

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 42 58 90
2019 Unilingual English 57 43 128

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 10 90 1643
2019 Unilingual English 12 88 1988
2019 Unilingual French 15 85 140
2019 Either English or French 11 89 583

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 22 15 17 4 3 30 9 61 11 1642
2019 Unilingual English 22 17 22 5 4 23 7 56 13 1988
2019 Unilingual French 13 23 22 5 5 26 7 53 14 139
2019 Either English or French 30 17 20 4 3 19 7 63 10 583
2017 Bilingual 18 17 16 3 2 34 9 63 8 1525
2017 Unilingual English 20 19 20 5 3 26 8 58 11 1888
2017 Unilingual French 10 25 26 5 6 21 7 48 16 163
2017 Either English or French 29 16 17 2 2 22 11 67 7 504
2014 Bilingual 21 20 16 2 2 28 10 67 7 1262
2014 Unilingual English 20 22 21 4 3 26 5 61 10 1618
2014 Unilingual French 6 30 16 2 0 39 7 65 5 147
2014 Either English or French 28 22 18 2 2 21 8 69 6 322

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 37 30 15 3 3 10 2 76 7 1641
2019 Unilingual English 37 28 17 5 4 8 1 72 9 1990
2019 Unilingual French 25 33 19 5 4 11 2 67 11 140
2019 Either English or French 43 22 16 4 3 9 2 74 8 584
2017 Bilingual 31 32 15 3 2 14 2 76 6 1525
2017 Unilingual English 33 30 17 5 3 11 2 72 9 1887
2017 Unilingual French 16 37 23 6 6 11 2 60 14 163
2017 Either English or French 44 21 16 3 2 10 4 76 6 507
2014 Bilingual 32 30 16 3 1 15 3 76 5 1265
2014 Unilingual English 32 31 18 5 3 12 1 72 8 1621
2014 Unilingual French 7 39 23 5 1 21 3 61 9 146
2014 Either English or French 48 22 12 4 3 10 1 79 8 322
2011 Bilingual 39 38 12 4 2 6 0 81 6 1357
2011 Unilingual English 38 35 14 6 3 4 1 76 9 1971
2011 Unilingual French 21 45 24 3 2 5 1 70 5 203
2011 Either English or French 41 31 15 4 3 6 0 76 8 332
Top of Page

Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 15 26 24 16 18 0 1 41 34 1643
2019 Unilingual English 16 25 21 15 24 0 0 41 38 1997
2019 Unilingual French 17 10 24 22 27 0 0 27 49 138
2019 Either English or French 19 27 19 13 20 1 1 47 34 584
2017 Bilingual 13 22 22 18 24 0 1 36 42 1526
2017 Unilingual English 13 21 20 19 27 0 1 34 46 1893
2017 Unilingual French 15 14 23 20 28 0 0 29 48 162
2017 Either English or French 16 23 22 17 21 0 1 39 39 509

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 26 28 24 14 7 0 0 54 22 1643
2019 Unilingual English 23 29 24 15 9 0 0 52 24 1994
2019 Unilingual French 23 17 40 15 5 0 0 40 20 139
2019 Either English or French 35 32 17 10 6 0 0 67 16 586
2017 Bilingual 22 26 26 15 11 0 1 48 25 1527
2017 Unilingual English 24 30 23 13 9 0 1 55 23 1893
2017 Unilingual French 18 24 31 17 8 0 1 43 26 161
2017 Either English or French 37 30 20 8 3 0 2 68 11 507

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 41 26 18 9 4 0 3 69 13 1636
2019 Unilingual English 40 31 16 8 4 0 1 73 11 1985
2019 Unilingual French 27 28 28 13 3 0 0 55 17 136
2019 Either English or French 56 25 9 4 3 0 2 83 7 581
2017 Bilingual 32 27 21 11 6 0 4 61 17 1522
2017 Unilingual English 38 31 17 7 4 0 3 71 11 1889
2017 Unilingual French 18 26 33 12 8 0 2 46 21 158
2017 Either English or French 53 25 9 5 2 0 5 83 7 507

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 22 26 23 16 13 0 0 48 29 1634
2019 Unilingual English 21 25 21 16 16 0 0 46 32 1990
2019 Unilingual French 16 18 21 24 21 1 1 34 45 140
2019 Either English or French 28 26 13 13 18 1 1 55 31 581
2017 Bilingual 22 23 24 17 13 0 1 46 30 1528
2017 Unilingual English 25 22 22 15 15 0 1 48 30 1892
2017 Unilingual French 10 19 28 25 17 0 1 29 42 161
2017 Either English or French 30 25 20 12 10 0 2 56 23 509

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 49 25 14 6 4 0 2 76 10 1640
2019 Unilingual English 49 24 14 6 5 0 2 75 12 1995
2019 Unilingual French 48 26 16 7 2 0 1 76 8 140
2019 Either English or French 60 20 10 3 3 1 3 83 6 583
2017 Bilingual 40 27 15 7 5 0 5 71 13 1526
2017 Unilingual English 46 27 14 6 4 0 3 75 10 1891
2017 Unilingual French 41 26 22 1 3 0 7 73 4 162
2017 Either English or French 58 19 11 5 2 0 5 81 8 502

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 31 30 21 10 8 0 0 61 18 1643
2019 Unilingual English 30 29 21 10 10 0 0 60 20 1997
2019 Unilingual French 36 23 28 5 7 0 1 60 12 139
2019 Either English or French 40 28 16 7 8 0 0 69 15 585
2017 Bilingual 29 31 19 13 7 0 0 60 21 1523
2017 Unilingual English 27 31 21 13 7 0 0 59 20 1881
2017 Unilingual French 37 30 22 2 6 1 2 69 8 161
2017 Either English or French 40 28 21 7 3 0 1 69 10 505

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 33 33 17 9 5 1 1 68 15 1643
2019 Unilingual English 29 34 21 9 6 0 1 63 16 1991
2019 Unilingual French 30 23 24 15 8 0 0 53 23 139
2019 Either English or French 40 30 15 8 5 1 1 71 13 582
2017 Bilingual 32 31 20 12 5 1 1 63 17 1526
2017 Unilingual English 28 32 20 11 6 0 1 62 18 1880
2017 Unilingual French 23 28 28 14 7 0 0 51 21 162
2017 Either English or French 36 34 16 7 5 1 2 72 12 504

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 34 31 18 10 5 1 1 66 15 1644
2019 Unilingual English 27 34 22 11 6 0 1 61 17 1993
2019 Unilingual French 25 24 27 16 8 0 0 50 24 138
2019 Either English or French 40 29 17 8 5 1 0 70 13 581
2017 Bilingual 29 31 21 10 6 0 1 62 16 1523
2017 Unilingual English 26 33 21 12 7 0 1 59 19 1880
2017 Unilingual French 23 33 21 16 6 1 1 57 22 161
2017 Either English or French 36 29 19 10 4 1 2 67 14 504

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 38 28 17 9 6 0 1 67 15 1637
2019 Unilingual English 31 32 19 10 6 0 0 64 17 1988
2019 Unilingual French 30 25 25 13 8 0 0 55 20 139
2019 Either English or French 46 24 15 8 6 1 1 70 15 582
2017 Bilingual 30 33 18 11 6 0 1 64 17 1526
2017 Unilingual English 29 32 20 11 6 1 1 62 17 1882
2017 Unilingual French 28 25 22 17 9 0 1 53 26 162
2017 Either English or French 38 29 18 9 4 1 1 68 13 506

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 48 26 14 6 5 0 0 74 12 1640
2019 Unilingual English 43 27 15 8 7 0 0 70 15 1989
2019 Unilingual French 32 25 21 14 7 0 0 58 22 139
2019 Either English or French 50 22 13 8 6 1 1 73 14 581

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 43 29 17 6 4 0 0 72 10 1637
2019 Unilingual English 39 32 16 8 4 0 0 72 12 1985
2019 Unilingual French 36 27 25 9 4 0 0 62 13 139
2019 Either English or French 51 28 12 5 3 0 1 80 8 581
2017 Bilingual 36 33 19 7 4 0 1 70 11 1522
2017 Unilingual English 39 31 16 8 4 1 1 71 12 1876
2017 Unilingual French 32 39 17 8 3 0 2 73 11 161
2017 Either English or French 49 28 13 5 2 1 2 79 7 504

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 56 24 12 4 4 0 1 80 8 1641
2019 Unilingual English 51 27 13 6 3 0 0 78 9 1987
2019 Unilingual French 40 29 21 5 2 0 2 71 7 139
2019 Either English or French 52 29 11 3 5 0 0 81 8 575
2017 Bilingual 55 24 12 4 3 0 1 81 7 1525
2017 Unilingual English 56 24 12 5 2 0 1 81 7 1888
2017 Unilingual French 49 26 19 5 1 0 0 75 6 161
2017 Either English or French 61 24 9 5 1 0 0 85 6 505

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 76 10 3 2 1 0 6 92 4 1638
2019 Unilingual English 76 11 4 2 2 1 4 92 4 1983
2019 Unilingual French 62 19 11 1 2 1 4 85 3 138
2019 Either English or French 75 14 3 2 3 1 3 92 5 578
2017 Bilingual 75 12 5 3 2 0 3 89 6 1527
2017 Unilingual English 72 14 6 4 3 1 1 87 7 1890
2017 Unilingual French 64 15 8 6 4 1 2 81 11 160
2017 Either English or French 76 12 5 2 2 0 1 90 5 507

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 72 14 6 4 3 0 2 87 7 1640
2019 Unilingual English 70 15 8 3 4 0 1 85 7 1982
2019 Unilingual French 60 16 13 4 7 0 1 76 10 139
2019 Either English or French 75 11 5 3 4 1 1 87 7 584
2017 Bilingual 53 28 11 4 2 0 1 82 6 1527
2017 Unilingual English 46 34 12 5 2 0 1 80 8 1890
2017 Unilingual French 47 29 15 5 3 1 0 76 8 160
2017 Either English or French 50 29 15 4 2 0 1 79 6 506

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 54 28 12 4 2 0 1 82 6 1638
2019 Unilingual English 46 34 13 5 3 0 0 80 8 1977
2019 Unilingual French 45 22 17 9 7 0 0 67 16 138
2019 Either English or French 53 26 12 5 3 1 1 79 8 581
2017 Bilingual 58 22 10 6 3 0 2 82 8 1528
2017 Unilingual English 56 22 10 7 4 0 1 79 11 1884
2017 Unilingual French 54 21 11 5 8 0 0 76 13 162
2017 Either English or French 63 20 8 4 3 0 1 84 8 509

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 64 17 9 5 5 0 1 81 10 1631
2019 Unilingual English 55 24 10 6 5 0 0 79 11 1971
2019 Unilingual French 44 22 18 10 5 0 1 66 16 138
2019 Either English or French 62 17 8 5 6 1 1 81 11 582
2017 Bilingual 55 14 6 2 1 0 22 89 4 1526
2017 Unilingual English 55 15 6 2 1 0 19 88 4 1886
2017 Unilingual French 56 12 8 1 0 1 22 88 2 162
2017 Either English or French 64 12 2 1 2 0 19 94 3 506

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 62 13 6 2 1 0 17 89 3 1633
2019 Unilingual English 57 15 6 2 1 1 17 88 5 1964
2019 Unilingual French 63 11 7 2 2 0 15 87 5 137
2019 Either English or French 70 8 3 3 0 1 15 93 4 576
2017 Bilingual 59 24 9 3 2 0 3 86 5 1518
2017 Unilingual English 54 27 11 3 2 0 3 84 5 1878
2017 Unilingual French 64 21 8 1 0 1 6 90 1 161
2017 Either English or French 59 24 9 3 1 0 2 86 4 506

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 58 22 12 3 2 0 2 82 5 1633
2019 Unilingual English 55 26 11 4 2 0 1 83 6 1978
2019 Unilingual French 69 13 11 2 3 1 2 84 5 138
2019 Either English or French 60 20 10 5 3 1 2 82 8 582
2017 Bilingual 54 19 11 7 7 0 3 75 14 1528
2017 Unilingual English 46 22 12 9 9 0 2 69 18 1891
2017 Unilingual French 50 20 12 8 8 0 2 71 17 162
2017 Either English or French 48 18 11 10 10 1 3 69 20 508

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 60 17 10 6 6 0 1 78 11 1642
2019 Unilingual English 51 18 12 7 11 0 1 70 18 1981
2019 Unilingual French 50 14 14 9 12 0 1 65 21 139
2019 Either English or French 54 17 9 8 10 2 2 73 18 583
2017 Bilingual 50 29 12 4 1 0 2 82 6 1522
2017 Unilingual English 51 31 11 3 2 0 2 83 5 1889
2017 Unilingual French 59 23 14 2 0 1 1 84 2 161
2017 Either English or French 61 24 8 3 1 0 2 87 5 508

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 53 26 14 4 2 0 1 80 6 1637
2019 Unilingual English 50 31 12 3 2 0 1 82 5 1977
2019 Unilingual French 50 30 13 4 2 0 1 81 6 139
2019 Either English or French 60 23 11 3 1 1 1 84 4 583

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 17 36 32 11 4 0 0 53 15 1648
2019 Unilingual English 16 34 32 13 5 0 0 50 18 1999
2019 Unilingual French 17 27 35 16 5 0 0 44 21 140
2019 Either English or French 22 39 24 10 3 0 0 62 14 586
2017 Bilingual 13 32 35 14 6 0 0 45 19 1528
2017 Unilingual English 12 31 37 14 6 0 0 43 20 1892
2017 Unilingual French 9 38 36 13 4 0 0 47 16 163
2017 Either English or French 22 33 34 6 3 1 0 56 9 509

Question 76. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 9 20 37 23 10 0 0 33 30 1638
2019 Unilingual English 11 20 38 21 11 0 0 31 31 1976
2019 Unilingual French 4 17 41 19 19 0 1 38 21 140
2019 Either English or French 10 15 34 24 16 0 0 41 25 579
2017 Bilingual 7 20 37 22 12 0 1 35 28 1526
2017 Unilingual English 8 19 39 24 9 0 0 33 27 1880
2017 Unilingual French 5 11 37 29 16 0 2 46 17 163
2017 Either English or French 6 15 35 24 17 1 1 42 22 504

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 28 41 15 8 5 2 0 71 14 1641
2019 Unilingual English 24 41 17 11 5 2 0 66 17 1997
2019 Unilingual French 17 44 25 8 2 4 0 63 11 139
2019 Either English or French 26 34 15 14 7 3 0 63 22 582
2017 Bilingual 18 37 20 12 8 5 0 58 20 1527
2017 Unilingual English 16 37 19 14 9 4 0 55 24 1889
2017 Unilingual French 9 36 23 15 9 7 2 49 26 163
2017 Either English or French 17 33 19 10 12 7 1 55 24 508

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 26 37 16 12 7 1 0 64 20 1643
2019 Unilingual English 22 34 19 14 9 1 0 57 24 1991
2019 Unilingual French 15 38 22 14 9 1 0 54 24 140
2019 Either English or French 28 32 16 11 10 2 0 62 22 584
2017 Bilingual 21 42 14 14 7 2 0 64 22 1527
2017 Unilingual English 18 35 18 16 10 3 0 55 27 1891
2017 Unilingual French 9 46 20 15 10 0 0 55 25 163
2017 Either English or French 24 36 15 13 7 4 0 63 21 507
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 11 89 1641
2019 Unilingual English 12 88 1995
2019 Unilingual French 7 93 140
2019 Either English or French 13 87 584
2017 Bilingual 11 89 1523
2017 Unilingual English 14 86 1886
2017 Unilingual French 7 93 163
2017 Either English or French 14 86 504
2014 Bilingual 11 89 1262
2014 Unilingual English 13 87 1619
2014 Unilingual French 5 95 146
2014 Either English or French 11 89 317

Question 80. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 80 20 182
2019 Unilingual English 76 24 227
2019 Unilingual French 61 39 10
2019 Either English or French 73 27 76
2017 Bilingual 77 23 168
2017 Unilingual English 70 30 260
2017 Unilingual French 74 26 12
2017 Either English or French 69 31 72
2014 Bilingual 83 17 138
2014 Unilingual English 76 24 199
2014 Either English or French 76 24 37

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 50 34 5 5 3 1 3 87 8 140
2019 Unilingual English 46 37 6 8 1 0 2 85 10 175
2017 Bilingual 51 33 5 8 4 0 0 84 12 130
2017 Unilingual English 41 40 8 5 3 1 2 83 9 183
2017 Either English or French 51 33 2 5 3 0 5 89 8 51
2014 Bilingual 40 49 1 9 1 0 0 89 9 115
2014 Unilingual English 53 34 7 3 2 1 0 88 5 149
2014 Either English or French 70 21 6 3 0 0 0 91 3 28
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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 18 24 27 14 14 2 0 18 82 1643
2019 Unilingual English 16 27 23 15 17 2 0 16 84 1994
2019 Unilingual French 9 30 27 19 15 0 1 9 91 140
2019 Either English or French 19 28 22 13 14 2 1 19 81 586
2017 Bilingual 19 23 24 14 17 2 0 19 81 1527
2017 Unilingual English 16 23 23 16 20 2 0 17 83 1893
2017 Unilingual French 17 21 24 16 18 2 0 18 82 163
2017 Either English or French 17 25 21 13 20 4 0 17 83 508

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 71 29 1304
2019 Unilingual English 67 33 1618
2019 Unilingual French 66 34 127
2019 Either English or French 62 38 449

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 34 66 1284
2019 Unilingual English 35 65 1583
2019 Unilingual French 43 57 124
2019 Either English or French 44 56 443

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 11 24 16 21 21 2 5 38 45 1287
2019 Unilingual English 11 24 18 20 24 1 3 36 46 1590
2019 Unilingual French 3 27 21 17 23 1 8 33 45 126
2019 Either English or French 18 24 15 15 21 2 5 46 38 441
2017 Bilingual 12 25 13 19 22 2 6 41 44 1175
2017 Unilingual English 12 23 14 20 25 1 5 37 48 1518
2017 Unilingual French 5 23 18 20 21 1 12 32 48 131
2017 Either English or French 20 25 15 15 19 2 4 48 36 399

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 5 14 20 21 31 3 6 21 57 1286
2019 Unilingual English 5 14 18 20 36 2 5 20 60 1584
2019 Unilingual French 3 18 20 28 25 0 7 22 56 126
2019 Either English or French 7 20 16 18 27 3 8 31 51 440
2017 Bilingual 3 9 14 16 44 4 11 14 70 1171
2017 Unilingual English 3 11 12 18 47 3 7 15 72 1516
2017 Unilingual French 6 15 15 17 36 1 10 23 60 131
2017 Either English or French 8 13 10 21 36 4 7 24 64 398

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 36 20 16 9 10 2 8 62 21 1626
2019 Unilingual English 40 19 15 8 10 2 7 64 20 1965
2019 Unilingual French 35 15 20 8 9 0 12 57 20 139
2019 Either English or French 42 18 15 9 7 2 8 66 18 581
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