2019 Public Service Employee Survey Results for Parks Canada by Question 97. In total, how many years have you been working in your current department or agency?

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 44 42 4 8 2 0 0 86 10 1090
2019 3 to 10 years in current department or agency 32 49 4 13 3 0 0 81 16 1632
2019 11 to 20 years in current department or agency 30 52 4 10 5 0 0 82 14 762
2019 More than 20 years in current department or agency 32 49 4 11 4 0 0 81 15 417
2017 Less than 3 years in current department or agency 43 45 3 7 2 0 0 88 9 1499
2017 3 to 10 years in current department or agency 27 53 5 11 3 0 0 81 15 1304
2017 11 to 20 years in current department or agency 25 54 5 12 4 0 0 79 16 740
2017 More than 20 years in current department or agency 28 50 7 10 5 0 0 79 15 469
2014 Less than 3 years in current department or agency 37 48 4 9 2 0 0 85 11 835
2014 3 to 10 years in current department or agency 26 54 5 11 4 0 0 80 15 1279
2014 11 to 20 years in current department or agency 23 54 5 12 5 0 0 78 17 695
2014 More than 20 years in current department or agency 26 48 4 16 6 0 0 74 22 508

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 77 14 4 2 1 0 2 93 3 1091
2019 3 to 10 years in current department or agency 73 15 4 4 2 0 2 90 6 1632
2019 11 to 20 years in current department or agency 67 19 5 4 3 0 2 88 7 763
2019 More than 20 years in current department or agency 70 18 5 3 2 0 1 89 6 417
2017 Less than 3 years in current department or agency 78 14 3 3 1 0 1 93 4 1497
2017 3 to 10 years in current department or agency 70 17 4 5 2 0 2 89 7 1306
2017 11 to 20 years in current department or agency 62 23 5 5 3 0 2 87 8 739
2017 More than 20 years in current department or agency 65 23 5 4 2 0 1 89 5 468
2014 Less than 3 years in current department or agency 77 15 2 2 2 0 2 94 4 838
2014 3 to 10 years in current department or agency 67 18 5 6 2 0 3 87 8 1278
2014 11 to 20 years in current department or agency 63 23 6 4 3 0 1 87 7 695
2014 More than 20 years in current department or agency 63 23 6 3 2 0 4 89 5 508

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 52 31 5 8 3 0 0 83 12 1092
2019 3 to 10 years in current department or agency 40 37 6 13 5 0 0 77 17 1630
2019 11 to 20 years in current department or agency 36 40 7 11 6 0 1 76 17 761
2019 More than 20 years in current department or agency 40 37 9 10 4 0 0 77 14 416
2017 Less than 3 years in current department or agency 53 31 5 8 3 0 0 84 11 1497
2017 3 to 10 years in current department or agency 35 38 7 13 7 0 0 73 20 1304
2017 11 to 20 years in current department or agency 30 38 7 16 7 0 0 69 24 740
2017 More than 20 years in current department or agency 37 41 4 11 6 0 0 78 18 467
2014 Less than 3 years in current department or agency 55 29 5 8 3 0 0 84 11 836
2014 3 to 10 years in current department or agency 38 36 7 14 5 0 0 74 19 1280
2014 11 to 20 years in current department or agency 34 36 7 15 6 0 0 71 22 695
2014 More than 20 years in current department or agency 38 34 8 12 7 1 1 73 19 508

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 36 41 7 12 4 0 0 77 16 1091
2019 3 to 10 years in current department or agency 30 40 12 14 4 0 0 70 19 1627
2019 11 to 20 years in current department or agency 24 43 11 13 8 0 0 67 21 760
2019 More than 20 years in current department or agency 27 44 12 14 4 0 0 70 17 415
2018 Less than 3 years in current department or agency 33 44 8 11 4 0 0 77 15 1503
2018 3 to 10 years in current department or agency 23 44 10 17 6 0 0 67 22 1465
2018 11 to 20 years in current department or agency 17 48 12 15 7 0 1 65 23 761
2018 More than 20 years in current department or agency 19 47 15 10 8 0 0 67 19 472
2017 Less than 3 years in current department or agency 36 38 10 11 4 0 0 75 16 1499
2017 3 to 10 years in current department or agency 22 40 10 19 9 0 0 62 28 1305
2017 11 to 20 years in current department or agency 19 39 14 20 7 0 0 58 28 739
2017 More than 20 years in current department or agency 23 42 14 13 8 0 0 65 21 467
2014 Less than 3 years in current department or agency 30 40 9 16 5 0 0 70 21 836
2014 3 to 10 years in current department or agency 20 40 13 19 7 0 0 61 26 1280
2014 11 to 20 years in current department or agency 15 41 14 21 9 0 0 56 30 695
2014 More than 20 years in current department or agency 19 39 12 20 10 0 0 58 30 507

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 57 30 5 6 2 0 0 87 9 1085
2019 3 to 10 years in current department or agency 44 36 8 9 3 0 0 81 11 1623
2019 11 to 20 years in current department or agency 43 38 7 8 4 0 0 81 13 758
2019 More than 20 years in current department or agency 40 44 8 6 2 0 0 84 8 416
2017 Less than 3 years in current department or agency 57 31 5 5 2 0 0 88 7 1494
2017 3 to 10 years in current department or agency 43 38 7 8 4 0 0 81 12 1304
2017 11 to 20 years in current department or agency 41 40 8 7 3 0 0 82 10 734
2017 More than 20 years in current department or agency 42 43 6 7 2 0 0 85 9 464
2014 Less than 3 years in current department or agency 54 35 5 5 1 0 0 89 6 837
2014 3 to 10 years in current department or agency 41 42 6 7 3 0 0 83 11 1280
2014 11 to 20 years in current department or agency 40 40 9 8 3 0 0 80 11 695
2014 More than 20 years in current department or agency 40 41 7 10 3 0 0 80 12 508

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 54 29 8 5 4 0 0 83 9 1089
2019 3 to 10 years in current department or agency 41 32 10 11 5 0 0 74 16 1632
2019 11 to 20 years in current department or agency 36 37 10 10 6 0 0 74 16 760
2019 More than 20 years in current department or agency 34 38 11 10 6 0 1 73 17 412
2018 Less than 3 years in current department or agency 50 31 10 6 2 1 1 82 8 1498
2018 3 to 10 years in current department or agency 37 36 11 9 7 0 0 73 15 1464
2018 11 to 20 years in current department or agency 33 35 12 12 8 0 0 69 20 760
2018 More than 20 years in current department or agency 34 35 13 10 6 0 0 70 17 470
2017 Less than 3 years in current department or agency 51 29 11 6 2 1 1 81 8 1495
2017 3 to 10 years in current department or agency 37 34 10 11 7 0 1 72 18 1304
2017 11 to 20 years in current department or agency 31 37 12 13 7 0 0 68 21 737
2017 More than 20 years in current department or agency 35 37 11 9 7 0 0 73 16 468
2014 Less than 3 years in current department or agency 43 31 11 8 2 1 4 77 11 838
2014 3 to 10 years in current department or agency 38 33 12 10 5 0 1 72 15 1279
2014 11 to 20 years in current department or agency 32 36 12 12 7 1 1 69 19 695
2014 More than 20 years in current department or agency 32 35 13 12 7 0 1 67 19 508

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 49 34 9 5 3 0 0 83 7 1091
2019 3 to 10 years in current department or agency 42 37 10 8 3 0 0 79 11 1633
2019 11 to 20 years in current department or agency 39 41 10 6 3 0 0 80 10 760
2019 More than 20 years in current department or agency 44 37 9 6 4 0 0 81 10 415
2018 Less than 3 years in current department or agency 45 38 10 5 2 0 0 83 7 1492
2018 3 to 10 years in current department or agency 37 40 11 8 4 0 0 77 12 1458
2018 11 to 20 years in current department or agency 34 46 10 7 2 0 0 80 10 758
2018 More than 20 years in current department or agency 37 41 11 5 6 0 0 78 11 470
2017 Less than 3 years in current department or agency 47 39 7 5 3 0 0 86 7 1495
2017 3 to 10 years in current department or agency 39 44 8 7 3 0 0 82 10 1306
2017 11 to 20 years in current department or agency 36 44 10 6 4 0 0 81 10 738
2017 More than 20 years in current department or agency 38 46 6 8 3 0 0 84 10 469
2014 Less than 3 years in current department or agency 47 39 9 3 1 0 0 86 5 837
2014 3 to 10 years in current department or agency 38 44 8 7 3 0 0 82 9 1280
2014 11 to 20 years in current department or agency 35 46 8 7 4 0 0 81 11 694
2014 More than 20 years in current department or agency 33 47 8 9 3 0 0 80 12 508

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 39 38 13 6 3 0 0 77 10 1089
2019 3 to 10 years in current department or agency 27 38 14 13 7 0 0 66 20 1633
2019 11 to 20 years in current department or agency 23 39 14 14 10 0 0 61 25 763
2019 More than 20 years in current department or agency 19 40 18 13 10 0 0 59 23 413
2018 Less than 3 years in current department or agency 37 37 13 8 4 0 0 74 12 1503
2018 3 to 10 years in current department or agency 25 35 15 15 10 0 0 60 25 1464
2018 11 to 20 years in current department or agency 17 38 18 15 12 0 0 55 27 758
2018 More than 20 years in current department or agency 18 37 16 16 12 1 0 55 28 472
2017 Less than 3 years in current department or agency 42 34 11 8 4 0 0 76 13 1494
2017 3 to 10 years in current department or agency 24 38 15 13 9 0 0 62 23 1304
2017 11 to 20 years in current department or agency 19 39 14 17 11 0 0 58 28 738
2017 More than 20 years in current department or agency 20 42 13 17 8 0 0 62 25 469
2014 Less than 3 years in current department or agency 37 38 10 10 4 0 0 75 15 837
2014 3 to 10 years in current department or agency 25 36 14 17 7 0 0 61 25 1280
2014 11 to 20 years in current department or agency 18 40 15 17 9 0 0 59 26 695
2014 More than 20 years in current department or agency 16 37 16 18 13 0 0 53 31 507

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 40 39 10 8 4 0 0 79 12 1083
2019 3 to 10 years in current department or agency 29 42 12 12 5 0 0 71 17 1622
2019 11 to 20 years in current department or agency 28 43 13 10 5 0 0 71 16 762
2019 More than 20 years in current department or agency 23 47 15 12 4 0 0 70 15 413
2018 Less than 3 years in current department or agency 33 41 12 10 4 0 0 74 13 1501
2018 3 to 10 years in current department or agency 29 38 14 12 7 0 0 67 19 1464
2018 11 to 20 years in current department or agency 22 42 16 13 7 0 0 64 20 761
2018 More than 20 years in current department or agency 22 43 16 11 8 0 0 65 19 473
2017 Less than 3 years in current department or agency 36 43 9 8 4 0 0 79 12 1493
2017 3 to 10 years in current department or agency 27 41 12 14 6 0 0 68 20 1304
2017 11 to 20 years in current department or agency 24 45 12 13 6 0 0 69 19 738
2017 More than 20 years in current department or agency 26 45 12 12 5 0 0 71 17 469

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 54 33 7 4 2 1 0 88 5 1087
2019 3 to 10 years in current department or agency 46 35 10 6 3 0 0 81 9 1626
2019 11 to 20 years in current department or agency 42 38 12 5 3 0 0 80 8 757
2019 More than 20 years in current department or agency 42 39 12 4 3 0 0 82 7 410
2018 Less than 3 years in current department or agency 49 39 8 3 2 0 0 88 5 1498
2018 3 to 10 years in current department or agency 43 39 9 6 2 0 0 83 8 1465
2018 11 to 20 years in current department or agency 41 39 9 7 4 1 0 81 10 760
2018 More than 20 years in current department or agency 41 40 10 4 3 1 0 82 8 471
2017 Less than 3 years in current department or agency 50 37 7 3 3 0 0 87 6 1489
2017 3 to 10 years in current department or agency 40 39 11 7 3 0 0 79 10 1306
2017 11 to 20 years in current department or agency 37 43 10 7 3 1 0 80 10 738
2017 More than 20 years in current department or agency 39 41 9 6 3 1 0 81 9 468
2014 Less than 3 years in current department or agency 48 35 11 4 1 1 0 84 5 836
2014 3 to 10 years in current department or agency 40 40 10 7 2 2 0 81 9 1276
2014 11 to 20 years in current department or agency 40 40 11 5 3 1 0 80 8 694
2014 More than 20 years in current department or agency 38 40 11 6 3 1 0 79 10 507

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 44 35 12 6 3 0 0 79 8 1088
2019 3 to 10 years in current department or agency 33 35 13 11 7 0 0 69 19 1631
2019 11 to 20 years in current department or agency 25 42 12 12 9 0 0 67 21 763
2019 More than 20 years in current department or agency 28 37 15 14 7 0 0 65 21 411
2018 Less than 3 years in current department or agency 40 41 9 7 3 0 0 82 10 1499
2018 3 to 10 years in current department or agency 27 38 14 12 8 0 0 65 21 1463
2018 11 to 20 years in current department or agency 23 38 16 11 11 1 0 61 23 760
2018 More than 20 years in current department or agency 22 38 14 14 11 0 0 60 26 468
2017 Less than 3 years in current department or agency 44 35 11 6 4 0 0 79 10 1493
2017 3 to 10 years in current department or agency 26 38 13 12 9 1 0 65 21 1304
2017 11 to 20 years in current department or agency 23 37 16 14 10 0 0 60 24 739
2017 More than 20 years in current department or agency 25 38 13 14 10 0 0 63 24 468

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 59 27 9 3 2 0 0 86 4 1087
2019 3 to 10 years in current department or agency 57 31 8 3 1 0 0 88 5 1628
2019 11 to 20 years in current department or agency 58 31 8 2 1 0 0 89 3 754
2019 More than 20 years in current department or agency 61 30 6 2 1 0 0 90 3 411
2018 Less than 3 years in current department or agency 54 34 8 2 1 0 0 89 3 1491
2018 3 to 10 years in current department or agency 55 33 8 3 1 0 0 88 4 1459
2018 11 to 20 years in current department or agency 54 35 7 3 1 0 0 89 4 756
2018 More than 20 years in current department or agency 61 29 5 2 2 0 0 91 4 467
2017 Less than 3 years in current department or agency 58 31 7 2 1 0 0 89 3 1495
2017 3 to 10 years in current department or agency 56 34 6 2 1 0 0 90 3 1301
2017 11 to 20 years in current department or agency 60 31 6 3 1 0 0 91 4 736
2017 More than 20 years in current department or agency 63 28 5 2 1 0 0 91 3 468
2014 Less than 3 years in current department or agency 68 25 5 1 0 0 0 94 2 836
2014 3 to 10 years in current department or agency 66 27 5 1 1 0 0 93 2 1277
2014 11 to 20 years in current department or agency 64 29 4 2 0 0 0 93 3 695
2014 More than 20 years in current department or agency 68 26 4 2 0 0 0 94 2 508

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 39 36 12 9 4 0 0 75 13 1088
2019 3 to 10 years in current department or agency 31 38 11 12 7 0 0 69 19 1630
2019 11 to 20 years in current department or agency 27 41 10 13 8 0 0 68 22 758
2019 More than 20 years in current department or agency 29 41 12 11 7 0 0 70 18 413
2018 Less than 3 years in current department or agency 35 38 12 10 5 0 0 73 14 1493
2018 3 to 10 years in current department or agency 25 41 11 13 9 0 0 66 22 1461
2018 11 to 20 years in current department or agency 24 42 11 12 11 0 0 66 23 758
2018 More than 20 years in current department or agency 25 39 15 10 10 0 0 64 21 467
2017 Less than 3 years in current department or agency 38 39 11 9 3 0 0 77 13 1493
2017 3 to 10 years in current department or agency 26 42 9 14 8 0 0 69 22 1300
2017 11 to 20 years in current department or agency 22 47 9 15 7 0 0 70 21 736
2017 More than 20 years in current department or agency 27 42 10 15 6 0 0 69 21 469
2014 Less than 3 years in current department or agency 30 42 13 9 5 1 0 73 14 836
2014 3 to 10 years in current department or agency 23 41 12 15 8 0 0 65 23 1278
2014 11 to 20 years in current department or agency 18 45 13 14 9 0 0 63 23 695
2014 More than 20 years in current department or agency 18 47 10 14 11 0 0 65 25 508

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 45 32 12 7 4 0 0 77 11 1087
2019 3 to 10 years in current department or agency 37 32 14 11 6 0 0 69 17 1630
2019 11 to 20 years in current department or agency 30 36 14 13 7 0 0 66 20 761
2019 More than 20 years in current department or agency 33 37 16 9 6 0 0 69 15 413
2018 Less than 3 years in current department or agency 42 34 11 9 4 0 0 76 12 1485
2018 3 to 10 years in current department or agency 30 36 15 11 8 0 0 65 19 1457
2018 11 to 20 years in current department or agency 27 38 15 11 9 0 0 65 20 758
2018 More than 20 years in current department or agency 26 38 17 10 10 0 0 64 19 466
2017 Less than 3 years in current department or agency 46 32 11 7 3 0 0 78 11 1494
2017 3 to 10 years in current department or agency 33 37 13 12 6 0 0 69 18 1299
2017 11 to 20 years in current department or agency 27 42 14 11 5 0 0 69 16 736
2017 More than 20 years in current department or agency 32 38 13 9 7 0 1 70 17 468
2014 Less than 3 years in current department or agency 40 36 13 9 3 0 0 76 12 838
2014 3 to 10 years in current department or agency 32 38 12 12 6 0 0 70 18 1279
2014 11 to 20 years in current department or agency 28 40 13 11 7 0 0 69 18 695
2014 More than 20 years in current department or agency 26 40 13 13 7 0 0 66 20 507

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 43 36 12 6 2 0 0 79 8 1081
2019 3 to 10 years in current department or agency 32 40 13 11 4 0 0 72 14 1618
2019 11 to 20 years in current department or agency 24 44 15 12 6 0 0 68 17 751
2019 More than 20 years in current department or agency 27 44 16 8 5 0 0 71 13 410
2018 Less than 3 years in current department or agency 39 39 12 7 3 1 0 78 9 1498
2018 3 to 10 years in current department or agency 29 39 15 11 6 0 0 67 17 1459
2018 11 to 20 years in current department or agency 21 41 15 15 7 0 0 63 22 758
2018 More than 20 years in current department or agency 23 37 17 13 9 0 0 60 23 469
2017 Less than 3 years in current department or agency 44 37 10 6 3 0 0 82 8 1494
2017 3 to 10 years in current department or agency 30 41 12 12 5 0 0 71 16 1299
2017 11 to 20 years in current department or agency 23 42 17 13 5 0 0 66 17 736
2017 More than 20 years in current department or agency 30 42 10 11 7 0 1 72 18 469
2014 Less than 3 years in current department or agency 41 40 12 5 2 0 0 81 6 836
2014 3 to 10 years in current department or agency 29 41 13 11 4 0 1 70 16 1280
2014 11 to 20 years in current department or agency 24 42 17 11 6 0 0 66 17 694
2014 More than 20 years in current department or agency 26 38 15 12 8 0 0 64 20 508

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 55 32 8 4 1 0 0 87 5 1093
2019 3 to 10 years in current department or agency 48 37 8 5 2 0 0 85 7 1635
2019 11 to 20 years in current department or agency 48 37 9 4 2 0 0 85 6 762
2019 More than 20 years in current department or agency 49 35 8 5 3 0 0 85 7 415
2018 Less than 3 years in current department or agency 55 32 6 4 1 0 0 88 6 1498
2018 3 to 10 years in current department or agency 45 37 10 6 2 0 0 83 7 1466
2018 11 to 20 years in current department or agency 43 39 12 4 2 0 0 83 5 758
2018 More than 20 years in current department or agency 49 36 7 6 2 0 0 85 8 472
2017 Less than 3 years in current department or agency 56 33 6 3 2 0 0 89 5 1494
2017 3 to 10 years in current department or agency 48 36 7 6 1 0 0 85 8 1299
2017 11 to 20 years in current department or agency 42 42 8 5 2 0 0 85 7 733
2017 More than 20 years in current department or agency 48 39 7 4 2 0 0 87 6 468
2014 Less than 3 years in current department or agency 58 32 6 3 1 0 0 90 4 836
2014 3 to 10 years in current department or agency 48 39 8 3 1 0 0 87 5 1278
2014 11 to 20 years in current department or agency 47 38 9 4 2 0 0 85 6 695
2014 More than 20 years in current department or agency 45 35 12 6 2 0 0 81 7 508

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 50 25 15 6 3 0 1 76 9 1088
2019 3 to 10 years in current department or agency 36 30 19 9 5 0 0 67 14 1628
2019 11 to 20 years in current department or agency 25 32 24 10 9 0 1 57 19 759
2019 More than 20 years in current department or agency 27 30 26 11 5 0 1 58 16 410
2018 Less than 3 years in current department or agency 52 27 12 4 4 0 0 80 8 1504
2018 3 to 10 years in current department or agency 35 32 19 8 5 0 1 68 13 1469
2018 11 to 20 years in current department or agency 22 30 25 13 8 0 1 53 22 760
2018 More than 20 years in current department or agency 24 35 21 13 6 0 1 59 19 474
2017 Less than 3 years in current department or agency 51 31 11 4 2 0 1 82 7 1498
2017 3 to 10 years in current department or agency 33 35 18 8 4 0 1 69 13 1305
2017 11 to 20 years in current department or agency 21 36 22 12 7 0 2 58 19 739
2017 More than 20 years in current department or agency 25 34 25 9 5 0 2 60 15 468
2014 Less than 3 years in current department or agency 51 30 13 5 1 0 0 81 6 838
2014 3 to 10 years in current department or agency 30 32 20 10 6 0 1 63 16 1278
2014 11 to 20 years in current department or agency 21 36 24 13 6 0 1 57 19 694
2014 More than 20 years in current department or agency 23 33 24 12 6 0 2 57 18 508

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 6 18 30 26 16 1 2 44 25 1079
2019 3 to 10 years in current department or agency 9 23 35 20 12 0 1 32 33 1632
2019 11 to 20 years in current department or agency 11 29 39 15 4 1 1 20 41 759
2019 More than 20 years in current department or agency 11 26 44 12 6 0 2 18 37 415
2018 Less than 3 years in current department or agency 6 16 31 27 17 1 2 46 22 1495
2018 3 to 10 years in current department or agency 10 24 35 22 8 0 1 30 35 1462
2018 11 to 20 years in current department or agency 11 30 40 14 3 1 1 17 42 759
2018 More than 20 years in current department or agency 11 27 44 13 4 1 1 17 39 473
2017 Less than 3 years in current department or agency 5 16 32 24 18 1 4 45 22 1491
2017 3 to 10 years in current department or agency 9 24 38 17 8 1 3 26 34 1297
2017 11 to 20 years in current department or agency 11 31 38 14 4 0 2 18 43 737
2017 More than 20 years in current department or agency 10 29 42 12 5 0 2 17 40 464
2014 Less than 3 years in current department or agency 6 19 28 26 15 2 3 44 26 836
2014 3 to 10 years in current department or agency 10 29 37 17 6 0 1 23 39 1274
2014 11 to 20 years in current department or agency 15 35 36 9 3 1 1 12 51 689
2014 More than 20 years in current department or agency 11 34 39 11 3 0 2 14 46 506

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 7 13 24 28 24 3 2 54 21 1078
2019 3 to 10 years in current department or agency 11 20 28 22 16 2 1 39 32 1628
2019 11 to 20 years in current department or agency 14 24 32 20 7 1 1 27 39 760
2019 More than 20 years in current department or agency 11 21 38 20 8 1 2 29 33 413
2018 Less than 3 years in current department or agency 7 14 23 28 25 2 2 55 21 1491
2018 3 to 10 years in current department or agency 14 21 27 24 12 1 1 36 36 1456
2018 11 to 20 years in current department or agency 14 27 32 18 7 1 1 26 42 759
2018 More than 20 years in current department or agency 14 21 36 21 7 1 1 29 35 468
2017 Less than 3 years in current department or agency 5 13 21 22 30 4 4 57 20 1490
2017 3 to 10 years in current department or agency 11 20 31 20 13 2 3 35 33 1291
2017 11 to 20 years in current department or agency 11 27 33 18 8 1 2 27 39 736
2017 More than 20 years in current department or agency 11 19 35 22 9 3 2 32 31 463
2014 Less than 3 years in current department or agency 6 15 24 23 25 4 3 52 23 836
2014 3 to 10 years in current department or agency 13 22 34 18 9 2 2 28 37 1274
2014 11 to 20 years in current department or agency 16 30 32 14 6 1 1 20 47 691
2014 More than 20 years in current department or agency 15 32 31 14 5 0 2 19 48 507

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 11 20 27 18 18 3 3 39 33 1082
2019 3 to 10 years in current department or agency 17 25 29 15 11 2 2 27 44 1626
2019 11 to 20 years in current department or agency 19 30 32 15 3 0 1 18 49 760
2019 More than 20 years in current department or agency 17 29 35 10 4 2 3 15 49 417
2018 Less than 3 years in current department or agency 11 21 26 18 17 3 4 38 34 1495
2018 3 to 10 years in current department or agency 20 26 29 15 7 1 2 23 47 1462
2018 11 to 20 years in current department or agency 21 29 33 11 4 1 2 15 51 757
2018 More than 20 years in current department or agency 18 28 36 11 4 2 1 15 48 472
2017 Less than 3 years in current department or agency 10 18 25 18 18 5 5 41 31 1490
2017 3 to 10 years in current department or agency 16 26 29 13 8 2 5 23 46 1295
2017 11 to 20 years in current department or agency 20 31 30 12 3 1 3 16 53 734
2017 More than 20 years in current department or agency 15 28 33 14 5 1 2 21 45 465
2014 Less than 3 years in current department or agency 11 19 27 19 15 5 5 37 33 835
2014 3 to 10 years in current department or agency 20 26 29 14 7 2 2 22 48 1273
2014 11 to 20 years in current department or agency 23 33 28 10 4 1 1 14 57 693
2014 More than 20 years in current department or agency 21 30 31 11 2 1 3 14 54 505

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 3 5 21 30 34 1 4 68 9 1070
2019 3 to 10 years in current department or agency 4 10 26 35 23 1 2 59 14 1622
2019 11 to 20 years in current department or agency 5 18 39 28 8 0 3 37 23 755
2019 More than 20 years in current department or agency 5 12 40 29 9 1 3 40 18 415
2018 Less than 3 years in current department or agency 2 6 20 36 31 2 4 70 8 1490
2018 3 to 10 years in current department or agency 5 11 29 34 16 0 4 53 17 1461
2018 11 to 20 years in current department or agency 7 16 39 29 5 1 3 36 24 755
2018 More than 20 years in current department or agency 4 21 41 25 7 0 2 33 26 465
2017 Less than 3 years in current department or agency 2 6 17 31 35 2 7 72 9 1487
2017 3 to 10 years in current department or agency 5 10 27 31 19 1 6 54 16 1288
2017 11 to 20 years in current department or agency 9 18 37 27 7 1 3 35 27 728
2017 More than 20 years in current department or agency 6 15 40 27 8 1 3 36 22 462
2014 Less than 3 years in current department or agency 2 4 15 33 39 2 5 77 6 834
2014 3 to 10 years in current department or agency 6 13 32 31 14 1 3 47 19 1271
2014 11 to 20 years in current department or agency 7 19 37 28 6 2 2 35 27 689
2014 More than 20 years in current department or agency 7 20 41 22 4 1 4 28 28 503

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 7 14 23 24 26 2 3 53 22 1081
2019 3 to 10 years in current department or agency 18 18 25 22 15 1 1 38 37 1626
2019 11 to 20 years in current department or agency 21 26 31 14 5 0 1 20 48 758
2019 More than 20 years in current department or agency 23 27 29 14 5 0 2 19 51 416
2018 Less than 3 years in current department or agency 9 13 24 26 22 3 3 51 23 1490
2018 3 to 10 years in current department or agency 19 24 27 18 10 1 2 28 44 1460
2018 11 to 20 years in current department or agency 26 31 26 11 4 0 2 15 58 758
2018 More than 20 years in current department or agency 27 31 27 11 3 0 1 14 59 471
2017 Less than 3 years in current department or agency 5 10 21 25 28 4 6 59 18 1489
2017 3 to 10 years in current department or agency 16 23 27 18 12 1 4 31 40 1297
2017 11 to 20 years in current department or agency 25 30 29 9 5 1 1 14 56 736
2017 More than 20 years in current department or agency 19 30 31 13 4 0 2 18 51 463
2014 Less than 3 years in current department or agency 10 15 24 20 25 3 4 48 27 836
2014 3 to 10 years in current department or agency 25 28 25 10 8 1 2 19 55 1275
2014 11 to 20 years in current department or agency 32 35 24 6 1 0 1 8 68 693
2014 More than 20 years in current department or agency 31 33 27 6 2 0 1 8 65 507

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 8 13 23 19 28 5 3 52 23 1078
2019 3 to 10 years in current department or agency 13 18 26 22 18 1 2 41 32 1624
2019 11 to 20 years in current department or agency 15 24 30 19 9 1 2 29 40 758
2019 More than 20 years in current department or agency 10 26 32 16 11 1 4 29 38 414
2018 Less than 3 years in current department or agency 7 13 20 23 27 6 4 55 22 1487
2018 3 to 10 years in current department or agency 15 22 27 19 13 2 3 33 39 1456
2018 11 to 20 years in current department or agency 18 24 28 19 7 1 3 27 44 757
2018 More than 20 years in current department or agency 12 21 31 25 8 1 2 34 34 468
2017 Less than 3 years in current department or agency 6 10 18 20 30 8 9 60 18 1488
2017 3 to 10 years in current department or agency 12 18 27 22 15 1 4 40 32 1295
2017 11 to 20 years in current department or agency 13 21 31 21 9 2 3 32 36 737
2017 More than 20 years in current department or agency 9 20 31 26 10 1 3 37 30 466
2014 Less than 3 years in current department or agency 5 12 19 22 27 7 8 58 20 836
2014 3 to 10 years in current department or agency 12 20 30 21 12 2 4 35 34 1274
2014 11 to 20 years in current department or agency 14 24 31 21 8 1 2 30 39 691
2014 More than 20 years in current department or agency 12 22 30 22 9 1 4 33 36 504

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 9 16 27 20 21 4 4 44 27 1080
2019 3 to 10 years in current department or agency 15 22 28 17 14 1 2 32 39 1626
2019 11 to 20 years in current department or agency 17 26 33 15 6 1 3 22 45 759
2019 More than 20 years in current department or agency 18 28 30 15 4 2 4 20 49 414
2018 Less than 3 years in current department or agency 9 18 26 21 19 4 3 43 28 1494
2018 3 to 10 years in current department or agency 14 26 30 17 8 2 3 26 42 1465
2018 11 to 20 years in current department or agency 20 28 34 11 4 2 2 16 49 757
2018 More than 20 years in current department or agency 17 30 32 15 3 1 2 18 48 469
2017 Less than 3 years in current department or agency 8 15 26 17 23 6 6 45 26 1490
2017 3 to 10 years in current department or agency 14 24 30 15 10 3 6 27 41 1297
2017 11 to 20 years in current department or agency 17 27 34 11 5 2 4 17 46 736
2017 More than 20 years in current department or agency 16 26 34 13 5 2 4 19 44 466
2014 Less than 3 years in current department or agency 8 15 29 17 20 6 5 42 26 835
2014 3 to 10 years in current department or agency 16 25 31 14 8 2 4 23 44 1275
2014 11 to 20 years in current department or agency 18 29 35 11 3 1 2 15 49 691
2014 More than 20 years in current department or agency 20 28 34 9 3 2 3 13 51 506

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 9 17 32 22 16 1 2 39 27 1082
2019 3 to 10 years in current department or agency 12 23 31 20 12 1 1 32 36 1631
2019 11 to 20 years in current department or agency 13 22 33 20 8 1 3 30 36 761
2019 More than 20 years in current department or agency 15 17 38 20 6 1 3 27 33 413
Top of Page

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 75 11 6 2 1 0 5 91 3 1090
2019 3 to 10 years in current department or agency 73 11 6 3 3 0 4 88 6 1633
2019 11 to 20 years in current department or agency 69 15 5 4 4 0 3 87 8 762
2019 More than 20 years in current department or agency 70 14 7 3 2 0 4 88 5 414
2017 Less than 3 years in current department or agency 74 11 4 2 2 1 6 91 5 1496
2017 3 to 10 years in current department or agency 70 11 6 3 3 0 7 88 6 1307
2017 11 to 20 years in current department or agency 68 15 5 3 3 0 5 88 6 739
2017 More than 20 years in current department or agency 66 18 6 3 3 0 3 87 6 467
2014 Less than 3 years in current department or agency 73 9 4 4 1 2 7 90 6 839
2014 3 to 10 years in current department or agency 74 11 4 4 3 0 4 89 7 1281
2014 11 to 20 years in current department or agency 74 11 5 3 3 0 4 88 7 695
2014 More than 20 years in current department or agency 66 15 8 3 2 0 5 87 5 510

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 35 28 13 10 5 5 3 70 17 1086
2019 3 to 10 years in current department or agency 21 33 18 14 10 3 2 57 25 1632
2019 11 to 20 years in current department or agency 20 33 15 15 11 4 2 57 28 760
2019 More than 20 years in current department or agency 20 35 18 12 11 2 1 57 24 416
2018 Less than 3 years in current department or agency 26 30 18 9 7 8 2 63 18 1500
2018 3 to 10 years in current department or agency 15 34 20 16 10 3 1 51 27 1461
2018 11 to 20 years in current department or agency 13 35 21 13 14 3 1 50 29 761
2018 More than 20 years in current department or agency 14 32 19 18 14 2 1 48 33 474
2017 Less than 3 years in current department or agency 29 30 14 10 5 6 5 66 18 1498
2017 3 to 10 years in current department or agency 18 31 16 16 13 3 2 52 31 1304
2017 11 to 20 years in current department or agency 17 36 15 15 13 3 2 55 29 740
2017 More than 20 years in current department or agency 17 36 16 15 13 2 1 55 28 465
2014 Less than 3 years in current department or agency 33 28 15 10 4 5 6 68 15 841
2014 3 to 10 years in current department or agency 24 33 15 13 9 3 3 61 23 1281
2014 11 to 20 years in current department or agency 22 38 16 14 8 2 1 61 23 695
2014 More than 20 years in current department or agency 22 37 15 14 8 3 2 62 23 509

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 51 26 8 9 5 0 0 78 14 1092
2019 3 to 10 years in current department or agency 38 32 11 12 7 0 0 71 19 1629
2019 11 to 20 years in current department or agency 33 34 11 12 9 1 0 68 21 761
2019 More than 20 years in current department or agency 37 32 12 10 9 1 0 70 19 414
2018 Less than 3 years in current department or agency 45 31 8 11 4 1 0 77 15 1497
2018 3 to 10 years in current department or agency 32 33 11 14 9 1 0 65 23 1459
2018 11 to 20 years in current department or agency 27 36 12 13 13 0 0 63 26 761
2018 More than 20 years in current department or agency 27 35 10 16 11 1 0 63 27 473
2017 Less than 3 years in current department or agency 48 30 8 9 4 0 0 78 14 1497
2017 3 to 10 years in current department or agency 33 34 10 12 10 0 0 68 22 1302
2017 11 to 20 years in current department or agency 31 35 11 13 10 1 0 66 23 738
2017 More than 20 years in current department or agency 30 36 11 13 10 0 0 65 23 466
2014 Less than 3 years in current department or agency 45 30 9 10 6 1 0 75 16 840
2014 3 to 10 years in current department or agency 37 31 10 12 8 1 0 69 21 1281
2014 11 to 20 years in current department or agency 35 35 10 11 8 1 0 71 20 695
2014 More than 20 years in current department or agency 34 34 10 13 8 1 0 69 21 509

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 53 31 6 7 2 0 0 84 10 1089
2019 3 to 10 years in current department or agency 39 39 9 10 3 0 0 78 14 1630
2019 11 to 20 years in current department or agency 35 43 9 8 5 0 0 79 13 760
2019 More than 20 years in current department or agency 36 38 11 9 6 0 0 74 15 417
2018 Less than 3 years in current department or agency 50 33 8 7 3 0 0 83 10 1496
2018 3 to 10 years in current department or agency 36 40 10 8 5 0 0 77 13 1456
2018 11 to 20 years in current department or agency 30 44 10 10 5 0 0 74 16 761
2018 More than 20 years in current department or agency 31 43 9 11 6 0 0 74 17 472
2017 Less than 3 years in current department or agency 49 36 6 6 2 0 0 85 9 1496
2017 3 to 10 years in current department or agency 31 45 9 11 4 0 0 76 15 1304
2017 11 to 20 years in current department or agency 33 43 9 10 4 0 0 76 15 737
2017 More than 20 years in current department or agency 30 43 10 11 6 0 0 73 17 468
2014 Less than 3 years in current department or agency 45 41 7 5 2 0 0 87 6 841
2014 3 to 10 years in current department or agency 36 41 10 9 3 0 0 77 13 1279
2014 11 to 20 years in current department or agency 34 45 9 8 3 0 0 80 11 694
2014 More than 20 years in current department or agency 28 46 12 11 4 0 0 73 15 509

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 50 35 9 4 2 1 0 85 6 1089
2019 3 to 10 years in current department or agency 39 38 12 8 3 0 0 77 11 1631
2019 11 to 20 years in current department or agency 36 42 11 7 4 1 0 78 11 761
2019 More than 20 years in current department or agency 33 43 12 7 4 0 0 77 10 417
2018 Less than 3 years in current department or agency 44 38 10 5 2 1 0 83 7 1498
2018 3 to 10 years in current department or agency 32 43 14 7 4 1 0 75 11 1462
2018 11 to 20 years in current department or agency 31 41 15 7 3 1 0 74 11 759
2018 More than 20 years in current department or agency 25 49 12 8 5 0 0 75 13 474
Top of Page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 48 28 12 5 2 1 4 80 8 1091
2019 3 to 10 years in current department or agency 40 29 17 7 3 1 4 72 10 1629
2019 11 to 20 years in current department or agency 44 30 13 5 5 1 3 76 10 762
2019 More than 20 years in current department or agency 39 32 17 5 4 1 2 73 9 417

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 43 32 12 7 4 1 1 76 11 1091
2019 3 to 10 years in current department or agency 37 32 14 10 7 0 0 69 17 1636
2019 11 to 20 years in current department or agency 34 34 13 10 8 0 0 68 18 761
2019 More than 20 years in current department or agency 28 38 15 11 8 0 0 66 18 417
2018 Less than 3 years in current department or agency 43 34 9 7 5 1 0 78 12 1500
2018 3 to 10 years in current department or agency 35 34 12 10 9 0 0 69 19 1465
2018 11 to 20 years in current department or agency 30 35 13 12 9 1 0 65 22 753
2018 More than 20 years in current department or agency 30 36 16 9 8 0 0 66 18 471
2017 Less than 3 years in current department or agency 43 33 9 9 5 1 1 77 14 1495
2017 3 to 10 years in current department or agency 34 33 11 11 10 0 0 68 21 1304
2017 11 to 20 years in current department or agency 30 36 12 13 7 1 1 68 20 738
2017 More than 20 years in current department or agency 30 39 13 9 9 0 0 70 18 469
2014 Less than 3 years in current department or agency 46 32 11 7 3 0 0 78 11 841
2014 3 to 10 years in current department or agency 37 34 11 11 7 0 0 72 18 1278
2014 11 to 20 years in current department or agency 33 35 12 11 8 1 1 69 19 694
2014 More than 20 years in current department or agency 28 38 16 10 7 1 0 67 17 510

Question 26. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 58 25 7 5 2 1 1 84 8 1091
2019 3 to 10 years in current department or agency 48 27 11 7 5 1 0 76 13 1629
2019 11 to 20 years in current department or agency 43 32 11 7 5 1 1 76 12 760
2019 More than 20 years in current department or agency 39 35 12 6 6 2 0 75 12 417
2018 Less than 3 years in current department or agency 55 27 9 5 3 1 0 83 8 1496
2018 3 to 10 years in current department or agency 44 30 11 8 6 0 0 75 14 1459
2018 11 to 20 years in current department or agency 37 33 13 9 6 1 0 70 16 753
2018 More than 20 years in current department or agency 38 37 10 7 7 1 0 76 14 469
2017 Less than 3 years in current department or agency 56 28 7 5 3 1 0 85 8 1496
2017 3 to 10 years in current department or agency 44 30 10 8 8 1 0 74 16 1305
2017 11 to 20 years in current department or agency 39 34 12 8 6 1 1 73 15 739
2017 More than 20 years in current department or agency 38 38 11 6 5 1 1 77 11 469
2014 Less than 3 years in current department or agency 57 26 7 6 3 1 0 83 9 841
2014 3 to 10 years in current department or agency 47 27 11 8 5 1 0 75 13 1279
2014 11 to 20 years in current department or agency 40 36 9 9 6 1 1 76 15 694
2014 More than 20 years in current department or agency 36 35 13 9 5 1 0 72 15 510

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 54 27 8 6 3 1 1 82 9 1093
2019 3 to 10 years in current department or agency 44 31 10 9 5 0 0 76 14 1629
2019 11 to 20 years in current department or agency 39 35 10 9 6 1 0 75 15 757
2019 More than 20 years in current department or agency 33 38 13 10 6 1 0 71 16 417
2018 Less than 3 years in current department or agency 50 30 9 6 4 1 0 81 10 1495
2018 3 to 10 years in current department or agency 39 33 11 9 7 0 0 72 16 1458
2018 11 to 20 years in current department or agency 34 35 11 12 8 1 1 69 20 753
2018 More than 20 years in current department or agency 33 40 11 9 6 0 0 73 16 471
2017 Less than 3 years in current department or agency 51 30 8 7 3 0 1 82 10 1497
2017 3 to 10 years in current department or agency 39 33 9 11 8 0 0 72 19 1306
2017 11 to 20 years in current department or agency 38 34 10 10 7 0 0 73 17 738
2017 More than 20 years in current department or agency 33 39 10 11 7 0 1 72 18 469
2014 Less than 3 years in current department or agency 51 31 8 7 3 0 0 82 10 840
2014 3 to 10 years in current department or agency 41 33 11 10 5 0 0 74 15 1276
2014 11 to 20 years in current department or agency 37 36 9 9 7 0 1 74 16 694
2014 More than 20 years in current department or agency 34 35 12 11 6 1 0 70 18 509

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 84 8 4 1 1 0 2 94 2 1089
2019 3 to 10 years in current department or agency 81 8 5 2 2 0 2 92 4 1630
2019 11 to 20 years in current department or agency 76 12 3 2 3 0 4 91 5 755
2019 More than 20 years in current department or agency 80 10 3 1 2 0 4 94 3 416
2017 Less than 3 years in current department or agency 83 8 2 1 2 1 2 94 3 1497
2017 3 to 10 years in current department or agency 79 10 3 2 3 0 3 92 5 1304
2017 11 to 20 years in current department or agency 80 10 3 2 2 0 3 93 4 739
2017 More than 20 years in current department or agency 78 12 3 1 2 0 4 94 2 467
2014 Less than 3 years in current department or agency 83 8 1 2 2 0 3 94 5 841
2014 3 to 10 years in current department or agency 81 8 3 2 3 0 3 92 5 1279
2014 11 to 20 years in current department or agency 78 11 3 1 2 0 4 93 4 694
2014 More than 20 years in current department or agency 72 13 6 2 2 0 5 89 4 509

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 61 18 6 4 4 2 5 85 8 1092
2019 3 to 10 years in current department or agency 53 22 9 5 4 1 6 81 10 1629
2019 11 to 20 years in current department or agency 50 25 9 4 6 1 5 80 11 759
2019 More than 20 years in current department or agency 50 29 9 4 3 1 5 83 8 417
2017 Less than 3 years in current department or agency 55 21 5 4 4 3 8 85 9 1495
2017 3 to 10 years in current department or agency 46 24 9 6 6 2 8 77 13 1306
2017 11 to 20 years in current department or agency 43 28 9 6 5 3 5 77 13 738
2017 More than 20 years in current department or agency 46 29 11 5 3 2 5 80 8 465
2014 Less than 3 years in current department or agency 54 20 6 4 4 3 9 84 8 840
2014 3 to 10 years in current department or agency 46 27 9 4 4 3 7 81 9 1279
2014 11 to 20 years in current department or agency 47 25 10 6 4 2 6 78 11 695
2014 More than 20 years in current department or agency 42 29 14 4 3 3 6 77 7 509

Question 30. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 71 18 5 3 2 1 0 90 5 1093
2019 3 to 10 years in current department or agency 61 23 7 4 4 1 0 85 8 1631
2019 11 to 20 years in current department or agency 57 23 10 4 5 1 0 82 9 761
2019 More than 20 years in current department or agency 55 25 9 3 6 1 0 81 9 416
2018 Less than 3 years in current department or agency 67 21 6 3 3 1 0 88 5 1497
2018 3 to 10 years in current department or agency 57 25 9 3 5 1 0 82 9 1460
2018 11 to 20 years in current department or agency 49 28 11 5 7 1 0 78 11 752
2018 More than 20 years in current department or agency 47 30 11 7 4 1 0 78 11 470
2017 Less than 3 years in current department or agency 66 21 6 3 3 1 0 88 6 1498
2017 3 to 10 years in current department or agency 55 25 10 4 5 1 0 81 9 1307
2017 11 to 20 years in current department or agency 51 26 12 5 5 1 0 78 10 738
2017 More than 20 years in current department or agency 46 34 10 3 5 2 0 81 8 465

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 58 27 6 5 4 0 0 85 9 1094
2019 3 to 10 years in current department or agency 50 28 9 9 5 0 0 78 13 1629
2019 11 to 20 years in current department or agency 45 32 10 6 6 0 0 77 13 762
2019 More than 20 years in current department or agency 44 31 12 7 6 0 0 75 13 418
2018 Less than 3 years in current department or agency 55 25 9 7 4 0 0 81 11 1496
2018 3 to 10 years in current department or agency 44 29 11 8 7 0 0 73 15 1464
2018 11 to 20 years in current department or agency 37 30 14 10 9 1 0 67 19 750
2018 More than 20 years in current department or agency 37 34 12 10 7 0 0 71 17 471
2017 Less than 3 years in current department or agency 57 25 7 6 4 0 0 82 10 1497
2017 3 to 10 years in current department or agency 46 28 10 8 9 0 0 74 16 1305
2017 11 to 20 years in current department or agency 43 29 11 10 7 0 0 73 17 737
2017 More than 20 years in current department or agency 42 33 10 7 6 0 1 76 14 467
2014 Less than 3 years in current department or agency 54 28 9 5 3 0 0 82 8 839
2014 3 to 10 years in current department or agency 46 30 10 8 6 0 0 76 14 1278
2014 11 to 20 years in current department or agency 43 33 9 8 6 0 1 76 15 695
2014 More than 20 years in current department or agency 37 36 12 8 6 0 0 74 14 509

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 25 42 13 12 7 1 0 68 19 162
2019 3 to 10 years in current department or agency 15 42 20 14 7 2 1 58 22 484
2019 11 to 20 years in current department or agency 15 49 14 15 4 1 1 66 19 339
2019 More than 20 years in current department or agency 20 40 17 17 4 1 2 61 22 204
Top of Page

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 44 30 11 6 2 6 0 78 9 1091
2019 3 to 10 years in current department or agency 31 32 14 11 6 4 0 66 18 1622
2019 11 to 20 years in current department or agency 22 37 16 10 10 5 0 62 21 757
2019 More than 20 years in current department or agency 20 36 19 14 8 3 0 57 23 417
2018 Less than 3 years in current department or agency 48 27 10 6 3 6 0 80 9 1500
2018 3 to 10 years in current department or agency 26 31 19 12 8 5 0 59 21 1465
2018 11 to 20 years in current department or agency 20 33 19 13 11 4 0 55 25 760
2018 More than 20 years in current department or agency 17 31 20 14 15 3 0 49 30 474
2017 Less than 3 years in current department or agency 46 29 9 5 3 8 1 82 8 1497
2017 3 to 10 years in current department or agency 27 33 15 13 7 5 0 63 21 1307
2017 11 to 20 years in current department or agency 19 36 16 15 9 4 1 58 25 737
2017 More than 20 years in current department or agency 21 36 16 14 8 4 1 60 23 467
2014 Less than 3 years in current department or agency 42 33 7 7 4 6 1 81 12 839
2014 3 to 10 years in current department or agency 25 35 16 12 7 5 0 63 21 1279
2014 11 to 20 years in current department or agency 19 35 18 13 9 5 0 57 23 695
2014 More than 20 years in current department or agency 18 32 20 14 10 5 1 53 26 507

Question 35. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 41 30 11 9 4 5 0 75 14 1091
2019 3 to 10 years in current department or agency 26 32 16 15 9 2 0 59 24 1622
2019 11 to 20 years in current department or agency 19 33 19 14 14 1 0 53 28 756
2019 More than 20 years in current department or agency 19 34 18 17 11 1 0 53 29 415
2018 Less than 3 years in current department or agency 44 29 11 9 3 4 0 76 13 1497
2018 3 to 10 years in current department or agency 22 31 18 16 11 2 0 54 28 1460
2018 11 to 20 years in current department or agency 15 32 20 17 14 1 0 48 31 758
2018 More than 20 years in current department or agency 11 33 18 21 16 1 0 44 37 473
2017 Less than 3 years in current department or agency 43 31 10 7 4 4 1 78 11 1495
2017 3 to 10 years in current department or agency 22 32 17 17 10 2 0 55 28 1306
2017 11 to 20 years in current department or agency 14 36 15 23 10 2 1 50 34 735
2017 More than 20 years in current department or agency 17 37 17 16 11 1 0 56 27 469
2014 Less than 3 years in current department or agency 40 31 13 7 6 4 0 74 13 837
2014 3 to 10 years in current department or agency 22 30 19 17 11 2 0 53 28 1280
2014 11 to 20 years in current department or agency 14 33 19 17 14 2 0 49 32 694
2014 More than 20 years in current department or agency 15 32 16 18 16 2 0 48 35 507

Question 36. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 30 31 14 13 6 6 0 65 20 1091
2019 3 to 10 years in current department or agency 17 29 19 19 13 3 0 47 33 1620
2019 11 to 20 years in current department or agency 12 30 24 17 14 3 0 43 32 755
2019 More than 20 years in current department or agency 12 31 23 21 12 2 0 44 33 417
2018 Less than 3 years in current department or agency 29 31 16 12 6 6 0 64 19 1499
2018 3 to 10 years in current department or agency 14 27 22 21 13 3 0 43 35 1460
2018 11 to 20 years in current department or agency 9 30 20 22 16 3 0 40 39 757
2018 More than 20 years in current department or agency 7 27 21 23 18 4 0 36 42 473
2017 Less than 3 years in current department or agency 30 32 14 10 5 8 1 68 16 1495
2017 3 to 10 years in current department or agency 14 29 18 21 14 4 0 45 36 1301
2017 11 to 20 years in current department or agency 10 29 22 23 13 2 1 41 37 738
2017 More than 20 years in current department or agency 11 33 23 19 10 3 0 46 30 468
2014 Less than 3 years in current department or agency 24 38 13 12 6 6 1 67 19 836
2014 3 to 10 years in current department or agency 13 31 18 23 12 4 0 45 36 1280
2014 11 to 20 years in current department or agency 9 30 20 24 15 3 0 40 39 693
2014 More than 20 years in current department or agency 9 31 19 21 16 5 0 42 39 508

Question 37. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 27 30 15 15 9 4 0 60 25 1092
2019 3 to 10 years in current department or agency 14 30 18 21 15 2 0 46 36 1622
2019 11 to 20 years in current department or agency 13 32 19 20 15 2 0 46 35 758
2019 More than 20 years in current department or agency 11 34 18 20 16 2 0 45 37 417
2018 Less than 3 years in current department or agency 27 31 15 16 8 4 0 60 24 1494
2018 3 to 10 years in current department or agency 13 28 18 24 17 1 0 41 41 1461
2018 11 to 20 years in current department or agency 10 30 18 22 20 1 0 40 42 759
2018 More than 20 years in current department or agency 8 32 18 22 18 2 0 40 41 474
2017 Less than 3 years in current department or agency 29 34 12 13 7 6 1 67 20 1495
2017 3 to 10 years in current department or agency 15 30 16 21 15 3 0 46 38 1305
2017 11 to 20 years in current department or agency 9 34 17 20 16 2 0 44 38 739
2017 More than 20 years in current department or agency 10 36 17 21 13 2 0 48 34 469
2014 Less than 3 years in current department or agency 24 36 14 14 7 5 0 64 22 835
2014 3 to 10 years in current department or agency 13 31 16 23 14 2 0 45 38 1279
2014 11 to 20 years in current department or agency 10 30 19 24 16 2 0 40 41 693
2014 More than 20 years in current department or agency 10 31 18 22 16 3 0 42 40 508

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 36 15 12 10 7 15 5 63 21 1092
2019 3 to 10 years in current department or agency 28 17 14 12 10 14 5 56 27 1628
2019 11 to 20 years in current department or agency 31 22 16 7 8 12 4 63 19 760
2019 More than 20 years in current department or agency 37 16 13 11 7 13 2 63 21 416
Top of Page

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 38 41 13 6 2 1 0 80 8 1091
2019 3 to 10 years in current department or agency 27 43 16 9 4 1 0 70 13 1626
2019 11 to 20 years in current department or agency 22 42 19 10 6 1 0 65 16 761
2019 More than 20 years in current department or agency 22 41 21 11 5 1 0 63 16 416
2018 Less than 3 years in current department or agency 39 40 12 7 2 1 0 80 8 1499
2018 3 to 10 years in current department or agency 23 43 17 11 5 0 0 66 17 1465
2018 11 to 20 years in current department or agency 22 41 17 12 8 1 0 63 20 762
2018 More than 20 years in current department or agency 21 41 16 13 7 1 0 63 21 472
2017 Less than 3 years in current department or agency 42 39 10 5 2 1 0 83 7 1497
2017 3 to 10 years in current department or agency 27 40 16 11 5 1 0 67 16 1302
2017 11 to 20 years in current department or agency 24 42 16 12 5 1 0 66 17 739
2017 More than 20 years in current department or agency 24 44 15 9 7 1 0 69 16 468
2014 Less than 3 years in current department or agency 37 40 11 8 2 2 0 80 9 837
2014 3 to 10 years in current department or agency 27 41 16 11 5 1 0 69 15 1278
2014 11 to 20 years in current department or agency 21 44 17 12 6 1 0 66 17 692
2014 More than 20 years in current department or agency 20 42 17 12 7 1 0 63 20 508

Question 40. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 25 34 17 15 5 4 0 62 20 1088
2019 3 to 10 years in current department or agency 14 33 23 21 7 2 0 48 29 1630
2019 11 to 20 years in current department or agency 8 30 27 22 11 1 0 39 34 758
2019 More than 20 years in current department or agency 9 34 24 21 10 1 0 43 32 415

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 39 32 12 10 4 2 1 73 14 1094
2019 3 to 10 years in current department or agency 32 34 14 11 6 2 1 68 18 1629
2019 11 to 20 years in current department or agency 30 39 14 9 6 2 0 70 15 760
2019 More than 20 years in current department or agency 27 39 14 12 7 2 0 68 19 416
2018 Less than 3 years in current department or agency 39 32 13 10 4 2 1 72 15 1501
2018 3 to 10 years in current department or agency 29 39 14 10 6 1 1 69 16 1464
2018 11 to 20 years in current department or agency 30 38 14 8 7 2 1 69 16 761
2018 More than 20 years in current department or agency 25 43 11 11 7 2 0 70 19 473
2017 Less than 3 years in current department or agency 40 32 11 8 3 5 1 77 11 1495
2017 3 to 10 years in current department or agency 30 35 13 11 7 3 1 68 19 1299
2017 11 to 20 years in current department or agency 31 36 12 11 6 4 1 70 18 739
2017 More than 20 years in current department or agency 31 36 14 9 7 3 0 69 16 467
2014 Less than 3 years in current department or agency 35 36 11 7 5 3 2 76 13 835
2014 3 to 10 years in current department or agency 34 38 9 10 5 4 0 75 15 1277
2014 11 to 20 years in current department or agency 30 38 12 10 6 3 0 71 17 693
2014 More than 20 years in current department or agency 31 39 12 11 5 2 0 72 16 508

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 40 34 15 6 2 2 0 75 9 1090
2019 3 to 10 years in current department or agency 28 39 19 9 4 1 0 67 13 1624
2019 11 to 20 years in current department or agency 24 39 19 10 7 1 0 63 17 757
2019 More than 20 years in current department or agency 24 39 17 11 8 1 0 64 19 417
2018 Less than 3 years in current department or agency 40 35 15 7 2 2 0 76 9 1495
2018 3 to 10 years in current department or agency 25 38 20 12 4 1 0 63 16 1457
2018 11 to 20 years in current department or agency 22 40 18 12 7 1 0 62 19 756
2018 More than 20 years in current department or agency 19 38 20 13 8 2 0 58 21 469

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 32 26 16 12 6 8 1 63 19 1088
2019 3 to 10 years in current department or agency 19 26 18 16 15 5 1 49 33 1632
2019 11 to 20 years in current department or agency 14 27 19 16 17 5 2 44 35 759
2019 More than 20 years in current department or agency 17 26 20 16 16 3 2 45 33 417
2018 Less than 3 years in current department or agency 31 26 17 8 6 9 2 65 16 1498
2018 3 to 10 years in current department or agency 18 27 18 17 15 5 1 48 33 1464
2018 11 to 20 years in current department or agency 12 27 18 18 20 4 1 41 40 760
2018 More than 20 years in current department or agency 14 29 17 18 19 3 0 44 38 473
2017 Less than 3 years in current department or agency 29 25 14 10 7 12 3 64 20 1495
2017 3 to 10 years in current department or agency 17 24 16 18 17 7 2 44 39 1302
2017 11 to 20 years in current department or agency 13 23 16 21 19 6 1 39 44 738
2017 More than 20 years in current department or agency 14 30 20 17 15 3 1 46 33 467
2014 Less than 3 years in current department or agency 27 25 17 11 8 9 2 59 21 836
2014 3 to 10 years in current department or agency 15 26 16 19 15 8 1 45 37 1278
2014 11 to 20 years in current department or agency 11 28 15 22 18 5 2 42 42 693
2014 More than 20 years in current department or agency 13 30 17 17 18 3 1 45 37 508

Question 44. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 33 33 13 9 5 5 0 71 15 1091
2019 3 to 10 years in current department or agency 20 32 16 16 13 2 0 53 30 1631
2019 11 to 20 years in current department or agency 13 34 19 17 16 1 0 48 33 758
2019 More than 20 years in current department or agency 13 30 24 19 12 1 0 44 32 416
2018 Less than 3 years in current department or agency 33 31 17 10 5 5 0 67 16 1501
2018 3 to 10 years in current department or agency 16 31 18 19 14 2 0 48 34 1463
2018 11 to 20 years in current department or agency 11 30 20 20 17 1 0 42 38 762
2018 More than 20 years in current department or agency 10 28 22 22 15 2 1 39 38 473
2017 Less than 3 years in current department or agency 35 32 13 8 4 7 1 73 13 1493
2017 3 to 10 years in current department or agency 18 32 16 20 11 3 1 51 32 1307
2017 11 to 20 years in current department or agency 11 36 18 21 13 2 0 47 34 739
2017 More than 20 years in current department or agency 12 37 20 17 12 2 1 50 29 469
2014 Less than 3 years in current department or agency 30 31 13 8 5 9 4 69 16 837
2014 3 to 10 years in current department or agency 19 31 16 20 11 2 0 51 32 1278
2014 11 to 20 years in current department or agency 11 33 19 22 14 1 0 44 36 694
2014 More than 20 years in current department or agency 10 33 20 18 16 3 0 44 35 507

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 28 32 13 12 8 4 2 64 22 1093
2019 3 to 10 years in current department or agency 19 28 17 16 17 1 2 48 34 1631
2019 11 to 20 years in current department or agency 15 26 18 19 20 0 2 42 40 761
2019 More than 20 years in current department or agency 10 30 18 20 19 1 2 41 40 416
2018 Less than 3 years in current department or agency 27 31 15 12 9 4 2 62 22 1497
2018 3 to 10 years in current department or agency 14 29 19 18 19 1 1 43 38 1463
2018 11 to 20 years in current department or agency 13 26 17 21 21 1 1 40 43 762
2018 More than 20 years in current department or agency 10 24 16 24 22 2 2 35 49 470
2017 Less than 3 years in current department or agency 29 28 13 12 7 7 5 65 21 1494
2017 3 to 10 years in current department or agency 18 28 15 17 17 2 2 49 36 1303
2017 11 to 20 years in current department or agency 12 30 17 21 19 1 1 43 40 739
2017 More than 20 years in current department or agency 11 28 16 22 17 2 3 41 42 468
2014 Less than 3 years in current department or agency 27 29 12 10 8 6 9 65 21 838
2014 3 to 10 years in current department or agency 20 27 13 18 16 3 3 50 36 1278
2014 11 to 20 years in current department or agency 13 30 15 19 21 2 1 44 41 693
2014 More than 20 years in current department or agency 12 25 15 21 24 2 1 38 46 508

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 54 23 12 4 2 1 4 81 7 1089
2019 3 to 10 years in current department or agency 47 25 16 6 3 0 2 75 9 1624
2019 11 to 20 years in current department or agency 42 27 16 7 5 1 2 71 13 756
2019 More than 20 years in current department or agency 46 22 16 7 3 2 5 72 11 416

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 57 14 8 4 5 3 10 80 10 1087
2019 3 to 10 years in current department or agency 55 13 9 4 7 2 9 77 13 1625
2019 11 to 20 years in current department or agency 48 15 9 6 6 2 13 75 14 760
2019 More than 20 years in current department or agency 48 15 6 6 6 3 17 78 15 416

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 46 24 17 5 3 2 3 74 9 1088
2019 3 to 10 years in current department or agency 38 26 19 8 6 1 2 66 14 1626
2019 11 to 20 years in current department or agency 38 22 19 11 7 1 2 62 18 758
2019 More than 20 years in current department or agency 34 28 16 9 3 2 7 68 13 412

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 45 24 14 6 4 4 4 74 11 1086
2019 3 to 10 years in current department or agency 37 23 19 10 7 2 2 63 18 1624
2019 11 to 20 years in current department or agency 31 23 19 11 8 4 4 59 21 757
2019 More than 20 years in current department or agency 34 24 16 10 5 5 7 65 16 410

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 41 19 16 11 7 3 4 64 19 1089
2019 3 to 10 years in current department or agency 33 19 19 14 12 2 3 53 26 1624
2019 11 to 20 years in current department or agency 25 17 20 16 14 3 5 46 32 759
2019 More than 20 years in current department or agency 29 17 19 13 10 3 7 52 26 412

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 66 16 7 3 2 2 3 87 5 1087
2019 3 to 10 years in current department or agency 62 19 9 4 3 1 3 84 6 1618
2019 11 to 20 years in current department or agency 60 16 12 3 3 2 4 81 7 758
2019 More than 20 years in current department or agency 50 22 10 5 2 4 7 80 8 413

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 81 9 3 0 1 2 4 96 2 1088
2019 3 to 10 years in current department or agency 78 9 4 2 2 2 2 91 4 1621
2019 11 to 20 years in current department or agency 71 11 4 4 4 3 3 87 8 756
2019 More than 20 years in current department or agency 68 10 4 3 3 4 8 88 7 413

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 78 8 3 1 2 2 6 93 3 1090
2019 3 to 10 years in current department or agency 77 8 4 2 2 1 6 92 4 1625
2019 11 to 20 years in current department or agency 74 8 4 1 2 1 9 91 4 754
2019 More than 20 years in current department or agency 65 8 4 2 3 3 16 90 5 409

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 27 42 16 8 4 2 0 72 12 1093
2019 3 to 10 years in current department or agency 19 44 17 13 5 2 0 64 19 1632
2019 11 to 20 years in current department or agency 18 44 19 11 7 2 0 62 18 764
2019 More than 20 years in current department or agency 17 43 20 11 7 2 0 61 18 416
2018 Less than 3 years in current department or agency 30 40 15 9 3 3 0 73 12 1501
2018 3 to 10 years in current department or agency 17 38 21 13 9 2 0 56 22 1466
2018 11 to 20 years in current department or agency 16 36 22 14 9 3 0 53 24 762
2018 More than 20 years in current department or agency 13 36 25 12 11 3 0 50 24 473
2017 Less than 3 years in current department or agency 32 38 15 7 3 4 1 74 10 1498
2017 3 to 10 years in current department or agency 19 39 18 13 8 3 0 60 22 1306
2017 11 to 20 years in current department or agency 16 39 22 15 6 2 0 56 21 738
2017 More than 20 years in current department or agency 15 39 22 14 7 2 1 55 22 468

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 48 34 10 5 2 1 0 83 7 1090
2019 3 to 10 years in current department or agency 33 40 14 8 3 1 0 74 11 1632
2019 11 to 20 years in current department or agency 26 42 18 7 6 2 0 69 12 756
2019 More than 20 years in current department or agency 29 39 19 6 6 1 0 68 12 414
2018 Less than 3 years in current department or agency 50 35 9 3 1 1 0 87 4 1492
2018 3 to 10 years in current department or agency 32 41 15 7 4 2 0 74 11 1453
2018 11 to 20 years in current department or agency 26 46 15 7 4 2 0 74 11 756
2018 More than 20 years in current department or agency 27 45 15 7 5 2 0 73 12 470
2017 Less than 3 years in current department or agency 52 34 6 4 1 2 0 88 5 1493
2017 3 to 10 years in current department or agency 34 42 13 6 3 2 0 77 10 1304
2017 11 to 20 years in current department or agency 25 47 14 8 3 2 0 74 11 739
2017 More than 20 years in current department or agency 31 45 13 7 4 1 0 76 11 467
2014 Less than 3 years in current department or agency 51 36 6 5 1 2 0 89 6 837
2014 3 to 10 years in current department or agency 36 40 12 7 2 2 0 78 10 1277
2014 11 to 20 years in current department or agency 32 42 15 6 2 2 0 76 9 694
2014 More than 20 years in current department or agency 28 42 13 10 4 3 0 72 14 509

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 49 28 14 5 2 3 1 79 6 1092
2019 3 to 10 years in current department or agency 35 35 17 6 2 3 0 73 9 1630
2019 11 to 20 years in current department or agency 32 39 17 5 3 4 0 74 9 762
2019 More than 20 years in current department or agency 35 37 18 3 3 3 1 75 7 415
2018 Less than 3 years in current department or agency 47 32 12 4 1 3 0 82 6 1490
2018 3 to 10 years in current department or agency 31 38 17 7 3 4 0 71 11 1451
2018 11 to 20 years in current department or agency 27 42 18 6 4 2 0 71 10 756
2018 More than 20 years in current department or agency 32 37 18 5 6 3 0 71 11 467
2017 Less than 3 years in current department or agency 47 30 12 3 2 5 1 82 6 1498
2017 3 to 10 years in current department or agency 35 35 17 6 2 4 1 74 9 1303
2017 11 to 20 years in current department or agency 26 42 18 6 4 5 1 71 10 738
2017 More than 20 years in current department or agency 30 42 16 5 4 3 1 74 9 467
2014 Less than 3 years in current department or agency 48 28 10 4 2 7 1 83 6 837
2014 3 to 10 years in current department or agency 37 35 15 5 2 5 1 76 8 1278
2014 11 to 20 years in current department or agency 32 42 16 3 2 4 0 78 6 694
2014 More than 20 years in current department or agency 29 40 14 8 3 5 0 73 12 509

Question 50. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 64 26 5 4 1 0 0 90 4 1092
2019 3 to 10 years in current department or agency 46 36 9 6 3 0 0 82 9 1633
2019 11 to 20 years in current department or agency 38 41 9 7 5 0 0 79 12 759
2019 More than 20 years in current department or agency 39 36 12 6 6 0 0 76 12 414
2018 Less than 3 years in current department or agency 63 29 4 2 1 0 0 92 3 1491
2018 3 to 10 years in current department or agency 40 40 12 6 3 0 0 80 8 1453
2018 11 to 20 years in current department or agency 33 43 11 7 5 0 0 76 12 756
2018 More than 20 years in current department or agency 31 42 11 9 7 0 0 73 15 470
2017 Less than 3 years in current department or agency 64 28 4 2 1 0 0 93 3 1496
2017 3 to 10 years in current department or agency 42 40 9 6 3 0 0 82 9 1305
2017 11 to 20 years in current department or agency 31 44 12 9 4 0 0 75 13 737
2017 More than 20 years in current department or agency 34 43 10 8 6 0 0 76 14 468
2014 Less than 3 years in current department or agency 64 28 6 1 1 0 0 92 2 835
2014 3 to 10 years in current department or agency 44 37 10 5 3 0 0 82 8 1275
2014 11 to 20 years in current department or agency 35 40 13 6 4 0 0 76 11 693
2014 More than 20 years in current department or agency 33 39 14 9 5 0 0 72 14 507

Question 51. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 57 27 9 5 2 0 0 84 7 1089
2019 3 to 10 years in current department or agency 40 33 14 9 4 0 0 73 13 1632
2019 11 to 20 years in current department or agency 34 34 15 10 6 0 0 69 16 761
2019 More than 20 years in current department or agency 37 32 15 9 7 0 0 69 16 414
2018 Less than 3 years in current department or agency 57 27 9 4 2 0 0 84 6 1491
2018 3 to 10 years in current department or agency 35 35 16 9 6 0 0 70 15 1450
2018 11 to 20 years in current department or agency 30 33 19 8 8 1 0 64 16 757
2018 More than 20 years in current department or agency 29 36 17 9 9 0 0 65 18 468
2017 Less than 3 years in current department or agency 58 27 9 3 2 0 0 86 6 1493
2017 3 to 10 years in current department or agency 36 34 15 10 5 0 0 70 15 1303
2017 11 to 20 years in current department or agency 30 37 16 12 5 1 0 67 18 738
2017 More than 20 years in current department or agency 33 36 11 13 6 0 0 69 20 467
2014 Less than 3 years in current department or agency 56 30 9 3 2 0 0 87 4 838
2014 3 to 10 years in current department or agency 34 38 14 9 4 1 0 73 13 1278
2014 11 to 20 years in current department or agency 28 36 17 12 6 1 0 65 18 693
2014 More than 20 years in current department or agency 26 34 15 17 8 1 0 60 25 508

Question 52. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 53 29 9 6 2 1 0 82 8 1091
2019 3 to 10 years in current department or agency 35 35 13 12 4 0 0 70 17 1624
2019 11 to 20 years in current department or agency 30 37 14 12 7 0 0 67 19 762
2019 More than 20 years in current department or agency 32 34 15 12 7 0 0 66 19 414
2018 Less than 3 years in current department or agency 53 29 10 5 2 0 0 83 7 1490
2018 3 to 10 years in current department or agency 28 37 17 11 6 0 0 65 17 1450
2018 11 to 20 years in current department or agency 26 36 17 11 8 1 0 63 20 750
2018 More than 20 years in current department or agency 24 38 16 13 9 0 0 62 21 469
2017 Less than 3 years in current department or agency 54 30 9 5 2 0 0 84 7 1494
2017 3 to 10 years in current department or agency 31 36 15 12 6 0 0 67 18 1302
2017 11 to 20 years in current department or agency 24 42 14 14 6 0 0 66 20 739
2017 More than 20 years in current department or agency 27 41 11 13 7 0 0 69 20 468
2014 Less than 3 years in current department or agency 51 33 8 5 3 0 0 84 8 839
2014 3 to 10 years in current department or agency 29 38 17 12 4 0 0 67 16 1280
2014 11 to 20 years in current department or agency 22 40 16 14 8 1 0 63 22 693
2014 More than 20 years in current department or agency 23 36 15 17 9 0 0 59 26 509

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 45 24 16 6 4 4 1 73 11 1092
2019 3 to 10 years in current department or agency 37 27 15 12 6 3 1 66 18 1634
2019 11 to 20 years in current department or agency 38 30 14 8 7 3 1 70 16 760
2019 More than 20 years in current department or agency 44 24 19 5 5 2 1 70 10 414
2018 Less than 3 years in current department or agency 44 24 17 8 3 3 1 71 12 1494
2018 3 to 10 years in current department or agency 32 26 18 13 8 2 0 59 22 1454
2018 11 to 20 years in current department or agency 34 29 17 11 6 3 0 64 18 756
2018 More than 20 years in current department or agency 36 31 14 8 7 3 1 70 15 470
2017 Less than 3 years in current department or agency 44 24 16 6 5 4 1 71 11 1495
2017 3 to 10 years in current department or agency 35 25 16 13 6 4 1 63 20 1304
2017 11 to 20 years in current department or agency 36 26 18 11 6 2 1 64 17 737
2017 More than 20 years in current department or agency 39 31 13 8 5 3 0 73 13 467
2014 Less than 3 years in current department or agency 43 24 15 10 4 5 0 70 15 838
2014 3 to 10 years in current department or agency 36 24 17 10 6 6 0 65 17 1279
2014 11 to 20 years in current department or agency 35 30 16 10 6 3 0 67 16 694
2014 More than 20 years in current department or agency 35 27 18 11 6 3 1 64 18 508
Top of Page

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2019 Less than 3 years in current department or agency 35 32 34 1092
2019 3 to 10 years in current department or agency 26 37 37 1631
2019 11 to 20 years in current department or agency 19 45 36 762
2019 More than 20 years in current department or agency 25 44 31 417
2018 Less than 3 years in current department or agency 33 31 37 1481
2018 3 to 10 years in current department or agency 27 35 38 1459
2018 11 to 20 years in current department or agency 17 43 40 756
2018 More than 20 years in current department or agency 25 43 32 469
2017 Less than 3 years in current department or agency 34 31 36 1495
2017 3 to 10 years in current department or agency 27 39 34 1308
2017 11 to 20 years in current department or agency 17 46 37 736
2017 More than 20 years in current department or agency 24 45 31 467
2014 Less than 3 years in current department or agency 33 30 38 840
2014 3 to 10 years in current department or agency 23 38 38 1278
2014 11 to 20 years in current department or agency 16 46 37 692
2014 More than 20 years in current department or agency 19 51 30 507

Question 55. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2019 Less than 3 years in current department or agency 1 17 13 9 54 6 380
2019 3 to 10 years in current department or agency 5 27 17 15 29 6 437
2019 11 to 20 years in current department or agency 21 38 15 6 8 11 154
2019 More than 20 years in current department or agency 62 17 6 9 2 5 111
2018 Less than 3 years in current department or agency 1 15 12 7 61 4 508
2018 3 to 10 years in current department or agency 5 32 15 14 26 8 403
2018 11 to 20 years in current department or agency 18 38 18 12 4 9 134
2018 More than 20 years in current department or agency 71 13 5 6 1 3 122
2017 Less than 3 years in current department or agency 1 14 8 7 66 4 482
2017 3 to 10 years in current department or agency 6 30 18 16 22 9 356
2017 11 to 20 years in current department or agency 21 36 22 15 2 4 130
2017 More than 20 years in current department or agency 69 13 8 5 2 4 116
2014 Less than 3 years in current department or agency 1 23 15 19 9999 43 236
2014 3 to 10 years in current department or agency 5 39 18 19 9999 20 310
2014 11 to 20 years in current department or agency 12 48 12 20 9999 8 119
2014 More than 20 years in current department or agency 68 16 7 4 9999 5 106
Top of Page

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 29 45 9 10 3 2 2 77 14 1087
2019 3 to 10 years in current department or agency 30 50 10 6 3 1 1 81 9 1632
2019 11 to 20 years in current department or agency 41 51 5 3 0 0 0 92 3 760
2019 More than 20 years in current department or agency 48 43 5 3 1 0 1 91 4 414

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 55 23 8 3 2 7 2 87 5 1088
2019 3 to 10 years in current department or agency 50 32 9 3 2 3 1 85 6 1633
2019 11 to 20 years in current department or agency 52 31 9 4 3 1 0 84 7 761
2019 More than 20 years in current department or agency 55 32 6 1 3 2 1 89 4 417
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 12 88 1089
2019 3 to 10 years in current department or agency 17 83 1633
2019 11 to 20 years in current department or agency 17 83 755
2019 More than 20 years in current department or agency 14 86 416
2018 Less than 3 years in current department or agency 12 88 1491
2018 3 to 10 years in current department or agency 17 83 1467
2018 11 to 20 years in current department or agency 19 81 762
2018 More than 20 years in current department or agency 17 83 475

Question 59a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 52 48 123
2019 3 to 10 years in current department or agency 54 46 266
2019 11 to 20 years in current department or agency 39 61 114
2019 More than 20 years in current department or agency 49 51 57
2018 Less than 3 years in current department or agency 51 49 172
2018 3 to 10 years in current department or agency 56 44 244
2018 11 to 20 years in current department or agency 45 55 134
2018 More than 20 years in current department or agency 40 60 74

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 47 53 123
2019 3 to 10 years in current department or agency 45 55 266
2019 11 to 20 years in current department or agency 59 41 114
2019 More than 20 years in current department or agency 59 41 57
2018 Less than 3 years in current department or agency 43 57 172
2018 3 to 10 years in current department or agency 51 49 243
2018 11 to 20 years in current department or agency 60 40 136
2018 More than 20 years in current department or agency 67 33 72

Question 59c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 4 96 123
2019 3 to 10 years in current department or agency 6 94 266
2019 11 to 20 years in current department or agency 7 93 114
2019 More than 20 years in current department or agency 10 90 57
2018 Less than 3 years in current department or agency 5 95 171
2018 3 to 10 years in current department or agency 6 94 243
2018 11 to 20 years in current department or agency 9 91 133
2018 More than 20 years in current department or agency 12 88 73

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 11 to 20 years in current department or agency 0 100 114

Question 59e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 10 90 123
2019 3 to 10 years in current department or agency 4 96 266
2018 Less than 3 years in current department or agency 6 94 171
2018 3 to 10 years in current department or agency 8 92 243

Question 59f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 23 77 123
2019 3 to 10 years in current department or agency 33 67 266
2019 11 to 20 years in current department or agency 15 85 114
2019 More than 20 years in current department or agency 13 87 57
2018 Less than 3 years in current department or agency 28 72 174
2018 3 to 10 years in current department or agency 30 70 243
2018 11 to 20 years in current department or agency 18 82 134
2018 More than 20 years in current department or agency 8 92 72

Question 59g. From whom did you experience harassment on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 2 98 266
2019 11 to 20 years in current department or agency 8 92 114
2018 Less than 3 years in current department or agency 3 97 170
2018 3 to 10 years in current department or agency 3 97 243

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 31 69 122
2019 3 to 10 years in current department or agency 51 49 263
2019 11 to 20 years in current department or agency 45 55 114
2019 More than 20 years in current department or agency 47 53 57
2018 Less than 3 years in current department or agency 38 62 174
2018 3 to 10 years in current department or agency 46 54 244
2018 11 to 20 years in current department or agency 42 58 134
2018 More than 20 years in current department or agency 45 55 72

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 34 66 122
2019 3 to 10 years in current department or agency 41 59 263
2019 11 to 20 years in current department or agency 44 56 114
2019 More than 20 years in current department or agency 42 58 57
2018 Less than 3 years in current department or agency 34 66 172
2018 3 to 10 years in current department or agency 42 58 244
2018 11 to 20 years in current department or agency 43 57 134
2018 More than 20 years in current department or agency 53 47 72

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 41 59 122
2019 3 to 10 years in current department or agency 40 60 263
2019 11 to 20 years in current department or agency 52 48 114
2019 More than 20 years in current department or agency 61 39 57
2018 Less than 3 years in current department or agency 44 56 172
2018 3 to 10 years in current department or agency 41 59 244
2018 11 to 20 years in current department or agency 52 48 133
2018 More than 20 years in current department or agency 53 47 73

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 35 65 122
2019 3 to 10 years in current department or agency 42 58 263
2019 11 to 20 years in current department or agency 53 47 114
2019 More than 20 years in current department or agency 39 61 57
2018 Less than 3 years in current department or agency 42 58 172
2018 3 to 10 years in current department or agency 41 59 243
2018 11 to 20 years in current department or agency 45 55 134
2018 More than 20 years in current department or agency 42 58 73

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 31 69 122
2019 3 to 10 years in current department or agency 31 69 263
2019 11 to 20 years in current department or agency 41 59 114
2019 More than 20 years in current department or agency 44 56 57
2018 Less than 3 years in current department or agency 24 76 172
2018 3 to 10 years in current department or agency 34 66 243
2018 11 to 20 years in current department or agency 35 65 132
2018 More than 20 years in current department or agency 22 78 72

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 64 36 122
2019 3 to 10 years in current department or agency 62 38 263
2019 11 to 20 years in current department or agency 67 33 114
2019 More than 20 years in current department or agency 56 44 57
2018 Less than 3 years in current department or agency 64 36 176
2018 3 to 10 years in current department or agency 56 44 244
2018 11 to 20 years in current department or agency 61 39 133
2018 More than 20 years in current department or agency 49 51 74

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 32 68 122
2019 3 to 10 years in current department or agency 39 61 263
2019 11 to 20 years in current department or agency 46 54 114
2019 More than 20 years in current department or agency 36 64 57
2018 Less than 3 years in current department or agency 30 70 172
2018 3 to 10 years in current department or agency 34 66 244
2018 11 to 20 years in current department or agency 39 61 134
2018 More than 20 years in current department or agency 33 67 72

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 More than 20 years in current department or agency 0 100 57
2018 More than 20 years in current department or agency 0 100 72

Question 60i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 21 79 122
2019 3 to 10 years in current department or agency 15 85 263
2018 Less than 3 years in current department or agency 19 81 173
2018 3 to 10 years in current department or agency 13 87 243
2018 11 to 20 years in current department or agency 7 93 132
2018 More than 20 years in current department or agency 0 100 72

Question 60j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 9 91 122
2019 3 to 10 years in current department or agency 15 85 263
2019 11 to 20 years in current department or agency 23 77 114
2019 More than 20 years in current department or agency 18 82 57
2018 Less than 3 years in current department or agency 8 92 172
2018 3 to 10 years in current department or agency 9 91 243
2018 11 to 20 years in current department or agency 17 83 132
2018 More than 20 years in current department or agency 17 83 72

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 43 57 122
2019 3 to 10 years in current department or agency 45 55 263
2019 11 to 20 years in current department or agency 49 51 114
2019 More than 20 years in current department or agency 33 67 57
2018 Less than 3 years in current department or agency 41 59 173
2018 3 to 10 years in current department or agency 44 56 243
2018 11 to 20 years in current department or agency 42 58 134
2018 More than 20 years in current department or agency 38 62 72

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 20 80 122
2019 3 to 10 years in current department or agency 35 65 263
2019 11 to 20 years in current department or agency 39 61 114
2019 More than 20 years in current department or agency 28 72 57
2018 Less than 3 years in current department or agency 29 71 176
2018 3 to 10 years in current department or agency 35 65 244
2018 11 to 20 years in current department or agency 31 69 134
2018 More than 20 years in current department or agency 29 71 72

Question 60m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 17 83 122
2019 3 to 10 years in current department or agency 11 89 263
2019 11 to 20 years in current department or agency 17 83 114
2019 More than 20 years in current department or agency 17 83 57
2018 Less than 3 years in current department or agency 11 89 173
2018 3 to 10 years in current department or agency 11 89 243
2018 11 to 20 years in current department or agency 12 88 131
2018 More than 20 years in current department or agency 14 86 73

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 55 45 122
2019 3 to 10 years in current department or agency 57 43 261
2019 11 to 20 years in current department or agency 56 44 114
2019 More than 20 years in current department or agency 45 55 57
2018 Less than 3 years in current department or agency 60 40 174
2018 3 to 10 years in current department or agency 59 41 244
2018 11 to 20 years in current department or agency 56 44 134
2018 More than 20 years in current department or agency 48 52 74

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 22 78 122
2019 3 to 10 years in current department or agency 33 67 261
2019 11 to 20 years in current department or agency 34 66 114
2019 More than 20 years in current department or agency 19 81 57
2018 Less than 3 years in current department or agency 27 73 172
2018 3 to 10 years in current department or agency 31 69 243
2018 11 to 20 years in current department or agency 27 73 133
2018 More than 20 years in current department or agency 28 72 74

Question 61c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 15 85 122
2019 3 to 10 years in current department or agency 15 85 261
2019 11 to 20 years in current department or agency 19 81 114
2019 More than 20 years in current department or agency 19 81 57
2018 Less than 3 years in current department or agency 11 89 172
2018 3 to 10 years in current department or agency 14 86 243
2018 11 to 20 years in current department or agency 12 88 131
2018 More than 20 years in current department or agency 21 79 73

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 8 92 122
2019 3 to 10 years in current department or agency 17 83 261
2019 11 to 20 years in current department or agency 25 75 114
2019 More than 20 years in current department or agency 21 79 57
2018 Less than 3 years in current department or agency 5 95 172
2018 3 to 10 years in current department or agency 14 86 244
2018 11 to 20 years in current department or agency 23 77 133
2018 More than 20 years in current department or agency 23 77 73

Question 61e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 14 86 122
2019 3 to 10 years in current department or agency 12 88 261
2018 Less than 3 years in current department or agency 9 91 172
2018 3 to 10 years in current department or agency 11 89 243
2018 11 to 20 years in current department or agency 10 90 131
2018 More than 20 years in current department or agency 5 95 74

Question 61f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 7 93 122
2019 3 to 10 years in current department or agency 6 94 261
2018 Less than 3 years in current department or agency 4 96 172
2018 3 to 10 years in current department or agency 7 93 244

Question 61g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 22 78 122
2019 3 to 10 years in current department or agency 22 78 261
2019 11 to 20 years in current department or agency 16 84 114
2019 More than 20 years in current department or agency 16 84 57
2018 Less than 3 years in current department or agency 20 80 174
2018 3 to 10 years in current department or agency 16 84 243
2018 11 to 20 years in current department or agency 16 84 131
2018 More than 20 years in current department or agency 11 89 73

Question 61h. What action(s) did you take to address the harassment you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 12 88 122
2019 3 to 10 years in current department or agency 9 91 261
2018 Less than 3 years in current department or agency 9 91 172
2018 3 to 10 years in current department or agency 12 88 243
2018 11 to 20 years in current department or agency 15 85 133
2018 More than 20 years in current department or agency 8 92 73

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 24 76 122
2019 3 to 10 years in current department or agency 23 77 261
2019 11 to 20 years in current department or agency 18 82 114
2019 More than 20 years in current department or agency 28 72 57
2018 Less than 3 years in current department or agency 24 76 174
2018 3 to 10 years in current department or agency 25 75 243
2018 11 to 20 years in current department or agency 25 75 132
2018 More than 20 years in current department or agency 28 72 74

Question 62a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 15 85 112
2019 3 to 10 years in current department or agency 11 89 247
2018 Less than 3 years in current department or agency 20 80 164
2018 3 to 10 years in current department or agency 14 86 227
2018 11 to 20 years in current department or agency 14 86 123
2018 More than 20 years in current department or agency 13 87 68

Question 62b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 39 61 112
2019 3 to 10 years in current department or agency 29 71 247
2018 Less than 3 years in current department or agency 40 60 166
2018 3 to 10 years in current department or agency 26 74 227
2018 11 to 20 years in current department or agency 18 82 123
2018 More than 20 years in current department or agency 11 89 68

Question 62c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 17 83 112
2019 3 to 10 years in current department or agency 12 88 247
2018 Less than 3 years in current department or agency 14 86 164
2018 3 to 10 years in current department or agency 15 85 227
2018 11 to 20 years in current department or agency 12 88 123
2018 More than 20 years in current department or agency 8 92 68

Question 62d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 9 91 112
2019 3 to 10 years in current department or agency 8 92 247
2018 Less than 3 years in current department or agency 11 89 164
2018 3 to 10 years in current department or agency 7 93 227

Question 62e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 16 84 112
2019 3 to 10 years in current department or agency 8 92 247
2018 Less than 3 years in current department or agency 12 88 164
2018 3 to 10 years in current department or agency 10 90 227
2018 11 to 20 years in current department or agency 12 88 123
2018 More than 20 years in current department or agency 14 86 68

Question 62f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 8 92 112
2019 3 to 10 years in current department or agency 8 92 247
2018 Less than 3 years in current department or agency 10 90 164
2018 3 to 10 years in current department or agency 9 91 227

Question 62g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 11 89 112
2019 3 to 10 years in current department or agency 5 95 247
2018 Less than 3 years in current department or agency 5 95 164
2018 3 to 10 years in current department or agency 3 97 227

Question 62h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 15 85 112
2019 3 to 10 years in current department or agency 18 82 247
2018 Less than 3 years in current department or agency 17 83 164
2018 3 to 10 years in current department or agency 14 86 227
2018 11 to 20 years in current department or agency 9 91 123
2018 More than 20 years in current department or agency 9 91 68

Question 62i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 12 88 112
2019 3 to 10 years in current department or agency 12 88 247
2018 Less than 3 years in current department or agency 11 89 164
2018 3 to 10 years in current department or agency 10 90 227
2018 11 to 20 years in current department or agency 6 94 123
2018 More than 20 years in current department or agency 11 89 69

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 38 62 112
2019 3 to 10 years in current department or agency 33 67 247
2018 Less than 3 years in current department or agency 21 79 164
2018 3 to 10 years in current department or agency 32 68 227
2018 11 to 20 years in current department or agency 35 65 123
2018 More than 20 years in current department or agency 23 77 68

Question 62k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 6 94 112
2019 3 to 10 years in current department or agency 11 89 247
2018 Less than 3 years in current department or agency 7 93 165
2018 3 to 10 years in current department or agency 11 89 227
2018 11 to 20 years in current department or agency 10 90 123
2018 More than 20 years in current department or agency 12 88 68

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 46 54 112
2019 3 to 10 years in current department or agency 47 53 247
2018 Less than 3 years in current department or agency 36 64 164
2018 3 to 10 years in current department or agency 43 57 227
2018 11 to 20 years in current department or agency 45 55 126
2018 More than 20 years in current department or agency 49 51 70

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 52 48 112
2019 3 to 10 years in current department or agency 54 46 247
2018 Less than 3 years in current department or agency 48 52 166
2018 3 to 10 years in current department or agency 54 46 227
2018 11 to 20 years in current department or agency 54 46 126
2018 More than 20 years in current department or agency 57 43 69

Question 62o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 6 94 247
2018 3 to 10 years in current department or agency 3 97 227
2018 11 to 20 years in current department or agency 8 92 125

Question 62p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 13 87 112
2019 3 to 10 years in current department or agency 14 86 247
2018 Less than 3 years in current department or agency 13 87 165
2018 3 to 10 years in current department or agency 11 89 227
2018 11 to 20 years in current department or agency 11 89 123
2018 More than 20 years in current department or agency 8 92 69

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 19 81 1090
2019 3 to 10 years in current department or agency 26 74 1629
2019 11 to 20 years in current department or agency 24 76 757
2019 More than 20 years in current department or agency 22 78 415

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 24 19 14 7 4 23 9 64 15 1087
2019 3 to 10 years in current department or agency 18 18 20 12 9 19 6 47 27 1629
2019 11 to 20 years in current department or agency 13 23 21 10 12 16 5 46 28 760
2019 More than 20 years in current department or agency 19 26 18 10 12 12 2 53 26 417
2018 Less than 3 years in current department or agency 23 18 14 6 4 24 10 63 16 1496
2018 3 to 10 years in current department or agency 15 19 25 11 8 17 5 44 25 1462
2018 11 to 20 years in current department or agency 14 22 22 13 12 14 3 44 30 757
2018 More than 20 years in current department or agency 15 25 25 13 10 11 2 45 26 470
2017 Less than 3 years in current department or agency 23 17 12 6 3 27 12 65 15 1494
2017 3 to 10 years in current department or agency 15 19 20 10 9 20 8 46 27 1305
2017 11 to 20 years in current department or agency 14 22 22 10 11 16 5 45 27 739
2017 More than 20 years in current department or agency 14 28 21 12 10 12 2 50 26 466
2014 Less than 3 years in current department or agency 24 16 15 3 3 25 14 66 10 836
2014 3 to 10 years in current department or agency 17 20 19 10 7 21 6 50 24 1278
2014 11 to 20 years in current department or agency 15 25 22 9 7 18 4 51 21 695
2014 More than 20 years in current department or agency 17 27 20 11 9 12 3 52 24 509

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 44 26 15 5 2 8 1 76 8 1087
2019 3 to 10 years in current department or agency 30 30 18 10 6 5 1 64 17 1629
2019 11 to 20 years in current department or agency 24 35 17 9 8 6 0 63 19 761
2019 More than 20 years in current department or agency 31 32 17 8 9 3 0 65 17 416
2018 Less than 3 years in current department or agency 39 28 14 5 3 9 2 76 8 1491
2018 3 to 10 years in current department or agency 23 33 21 8 6 7 1 61 16 1461
2018 11 to 20 years in current department or agency 23 32 23 9 10 4 0 57 19 755
2018 More than 20 years in current department or agency 25 34 17 11 8 4 0 62 20 471
2017 Less than 3 years in current department or agency 40 26 13 5 2 12 1 77 8 1495
2017 3 to 10 years in current department or agency 24 31 19 11 6 7 2 60 20 1303
2017 11 to 20 years in current department or agency 21 35 19 10 7 6 1 60 19 739
2017 More than 20 years in current department or agency 21 40 16 11 7 4 0 64 19 465
2014 Less than 3 years in current department or agency 39 25 14 4 2 14 3 76 7 838
2014 3 to 10 years in current department or agency 25 32 20 8 5 9 1 64 14 1279
2014 11 to 20 years in current department or agency 24 35 19 9 5 7 1 64 16 694
2014 More than 20 years in current department or agency 24 36 18 10 6 6 0 63 17 510
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 7 93 1094
2019 3 to 10 years in current department or agency 6 94 1629
2019 11 to 20 years in current department or agency 9 91 759
2019 More than 20 years in current department or agency 6 94 415
2018 Less than 3 years in current department or agency 5 95 1489
2018 3 to 10 years in current department or agency 8 92 1458
2018 11 to 20 years in current department or agency 10 90 755
2018 More than 20 years in current department or agency 6 94 468

Question 67a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 56 44 72
2019 3 to 10 years in current department or agency 43 57 98
2019 11 to 20 years in current department or agency 36 64 62
2019 More than 20 years in current department or agency 38 62 23
2018 Less than 3 years in current department or agency 52 48 76
2018 3 to 10 years in current department or agency 46 54 114
2018 11 to 20 years in current department or agency 43 57 68
2018 More than 20 years in current department or agency 29 71 24

Question 67b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 60 40 72
2019 3 to 10 years in current department or agency 60 40 98
2019 11 to 20 years in current department or agency 72 28 62
2019 More than 20 years in current department or agency 85 15 23
2018 Less than 3 years in current department or agency 55 45 76
2018 3 to 10 years in current department or agency 70 30 114

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 11 to 20 years in current department or agency 0 100 62
2019 More than 20 years in current department or agency 0 100 23
2018 Less than 3 years in current department or agency 0 100 75
2018 11 to 20 years in current department or agency 0 100 67

Question 67e. From whom did you experience discrimination on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 6 94 72
2019 3 to 10 years in current department or agency 12 88 98
2018 Less than 3 years in current department or agency 9 91 75
2018 3 to 10 years in current department or agency 7 93 113

Question 67f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 32 68 72
2019 3 to 10 years in current department or agency 31 69 98
2019 11 to 20 years in current department or agency 18 82 62
2019 More than 20 years in current department or agency 0 100 23
2018 Less than 3 years in current department or agency 34 66 77
2018 3 to 10 years in current department or agency 19 81 115

Question 67g. From whom did you experience discrimination on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 10 90 98
2019 11 to 20 years in current department or agency 9 91 62
2018 3 to 10 years in current department or agency 12 88 114

Question 68a. Please indicate the type of discrimination you experienced. Race

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 19 81 70
2019 3 to 10 years in current department or agency 26 74 96
2018 Less than 3 years in current department or agency 17 83 75
2018 3 to 10 years in current department or agency 16 84 115

Question 68b. Please indicate the type of discrimination you experienced. National or ethnic origin

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 24 76 70
2019 3 to 10 years in current department or agency 12 88 96
2018 Less than 3 years in current department or agency 19 81 76
2018 3 to 10 years in current department or agency 16 84 114

Question 68c. Please indicate the type of discrimination you experienced. Colour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 15 85 70
2019 3 to 10 years in current department or agency 11 89 96
2018 Less than 3 years in current department or agency 6 94 75
2018 3 to 10 years in current department or agency 7 93 114
2018 11 to 20 years in current department or agency 12 88 67
2018 More than 20 years in current department or agency 0 100 24

Question 68e. Please indicate the type of discrimination you experienced. Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 26 74 70
2019 3 to 10 years in current department or agency 32 68 96
2019 11 to 20 years in current department or agency 32 68 62
2019 More than 20 years in current department or agency 47 53 23
2018 Less than 3 years in current department or agency 30 70 76
2018 3 to 10 years in current department or agency 27 73 114
2018 11 to 20 years in current department or agency 22 78 67
2018 More than 20 years in current department or agency 43 57 24

Question 68f. Please indicate the type of discrimination you experienced. Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 36 64 70
2019 3 to 10 years in current department or agency 39 61 96
2019 11 to 20 years in current department or agency 26 74 62
2019 More than 20 years in current department or agency 34 66 23
2018 Less than 3 years in current department or agency 52 48 77
2018 3 to 10 years in current department or agency 44 56 113
2018 11 to 20 years in current department or agency 24 76 69
2018 More than 20 years in current department or agency 17 83 24

Question 68h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 7 93 96
2019 More than 20 years in current department or agency 0 100 23
2018 More than 20 years in current department or agency 0 100 24

Question 68i. Please indicate the type of discrimination you experienced. Marital status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 7 93 70
2019 3 to 10 years in current department or agency 10 90 96
2018 3 to 10 years in current department or agency 6 94 113
2018 11 to 20 years in current department or agency 10 90 67

Question 68j. Please indicate the type of discrimination you experienced. Family status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 13 87 70
2019 3 to 10 years in current department or agency 15 85 96
2018 Less than 3 years in current department or agency 7 93 75
2018 3 to 10 years in current department or agency 13 87 113

Question 68k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 11 to 20 years in current department or agency 0 100 62
2019 More than 20 years in current department or agency 0 100 23
2018 Less than 3 years in current department or agency 0 100 75
2018 3 to 10 years in current department or agency 0 100 113
2018 11 to 20 years in current department or agency 0 100 67
2018 More than 20 years in current department or agency 0 100 24

Question 68l. Please indicate the type of discrimination you experienced. Disability

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 6 94 70
2019 3 to 10 years in current department or agency 8 92 96
2018 Less than 3 years in current department or agency 10 90 75
2018 3 to 10 years in current department or agency 6 94 114
2018 11 to 20 years in current department or agency 13 87 67
2018 More than 20 years in current department or agency 18 82 24

Question 68m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 0 100 70
2019 3 to 10 years in current department or agency 0 100 96
2019 11 to 20 years in current department or agency 0 100 62
2019 More than 20 years in current department or agency 0 100 23
2018 Less than 3 years in current department or agency 0 100 75
2018 3 to 10 years in current department or agency 0 100 113
2018 11 to 20 years in current department or agency 0 100 67
2018 More than 20 years in current department or agency 0 100 24

Question 68n. Please indicate the type of discrimination you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 11 89 70
2019 3 to 10 years in current department or agency 17 83 96
2019 11 to 20 years in current department or agency 24 76 62
2019 More than 20 years in current department or agency 28 72 23
2018 Less than 3 years in current department or agency 8 92 75
2018 3 to 10 years in current department or agency 18 82 115

Question 69a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 33 67 70
2019 3 to 10 years in current department or agency 32 68 96
2019 11 to 20 years in current department or agency 35 65 62
2019 More than 20 years in current department or agency 40 60 23
2018 Less than 3 years in current department or agency 25 75 75
2018 3 to 10 years in current department or agency 28 72 114
2018 11 to 20 years in current department or agency 39 61 69
2018 More than 20 years in current department or agency 34 66 24

Question 69b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 9 91 70
2019 3 to 10 years in current department or agency 6 94 96
2018 Less than 3 years in current department or agency 20 80 75
2018 3 to 10 years in current department or agency 14 86 113

Question 69c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 7 93 96
2019 11 to 20 years in current department or agency 10 90 62
2018 Less than 3 years in current department or agency 6 94 75
2018 3 to 10 years in current department or agency 7 93 113

Question 69d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 14 86 96
2019 11 to 20 years in current department or agency 12 88 62
2018 3 to 10 years in current department or agency 9 91 113
2018 11 to 20 years in current department or agency 30 70 68

Question 69e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 11 89 96
2019 11 to 20 years in current department or agency 0 100 62

Question 69g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 12 88 70
2019 3 to 10 years in current department or agency 12 88 96
2018 Less than 3 years in current department or agency 19 81 76
2018 3 to 10 years in current department or agency 14 86 113

Question 69h. What action(s) did you take to address the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 5 95 96
2019 11 to 20 years in current department or agency 10 90 62
2018 Less than 3 years in current department or agency 6 94 75
2018 3 to 10 years in current department or agency 11 89 113

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 49 51 70
2019 3 to 10 years in current department or agency 51 49 96
2019 11 to 20 years in current department or agency 49 51 62
2019 More than 20 years in current department or agency 59 41 23
2018 Less than 3 years in current department or agency 56 44 77
2018 3 to 10 years in current department or agency 56 44 114
2018 11 to 20 years in current department or agency 49 51 69
2018 More than 20 years in current department or agency 35 65 23

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 11 89 1091
2019 3 to 10 years in current department or agency 12 88 1626
2019 11 to 20 years in current department or agency 13 87 758
2019 More than 20 years in current department or agency 14 86 416

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 28 15 15 3 2 28 8 67 8 1087
2019 3 to 10 years in current department or agency 21 17 22 6 3 24 8 55 13 1629
2019 11 to 20 years in current department or agency 17 20 23 4 7 23 6 52 16 759
2019 More than 20 years in current department or agency 22 21 24 8 5 19 2 54 16 417
2018 Less than 3 years in current department or agency 27 17 16 3 2 27 8 68 7 1491
2018 3 to 10 years in current department or agency 17 19 27 5 4 22 5 50 13 1465
2018 11 to 20 years in current department or agency 16 21 28 6 5 20 3 49 14 758
2018 More than 20 years in current department or agency 17 24 27 4 8 16 4 52 15 469
2017 Less than 3 years in current department or agency 25 15 13 2 1 32 11 71 6 1495
2017 3 to 10 years in current department or agency 17 19 21 4 3 26 10 56 11 1301
2017 11 to 20 years in current department or agency 16 21 24 4 5 26 4 52 13 739
2017 More than 20 years in current department or agency 19 26 24 5 5 17 4 57 12 468
2014 Less than 3 years in current department or agency 26 17 13 2 1 29 12 73 4 834
2014 3 to 10 years in current department or agency 20 20 20 3 4 27 7 60 10 1279
2014 11 to 20 years in current department or agency 16 26 22 3 1 28 4 62 6 693
2014 More than 20 years in current department or agency 19 31 21 5 4 17 4 62 11 510

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 47 23 14 4 2 10 1 79 6 1086
2019 3 to 10 years in current department or agency 34 29 18 6 3 9 2 71 9 1629
2019 11 to 20 years in current department or agency 29 32 20 4 6 7 1 67 11 761
2019 More than 20 years in current department or agency 33 32 19 4 5 6 1 69 10 418
2018 Less than 3 years in current department or agency 42 26 13 3 2 12 2 80 5 1492
2018 3 to 10 years in current department or agency 26 32 21 6 4 10 1 65 11 1462
2018 11 to 20 years in current department or agency 25 34 24 6 5 6 0 62 12 754
2018 More than 20 years in current department or agency 26 32 22 8 5 6 1 63 14 469
2017 Less than 3 years in current department or agency 42 25 13 2 2 14 3 81 4 1496
2017 3 to 10 years in current department or agency 28 31 18 6 2 11 3 69 10 1304
2017 11 to 20 years in current department or agency 25 35 20 5 4 9 1 68 11 738
2017 More than 20 years in current department or agency 26 37 18 5 4 7 2 70 10 467
2014 Less than 3 years in current department or agency 42 25 11 2 1 16 4 83 3 836
2014 3 to 10 years in current department or agency 30 31 18 4 3 13 1 71 8 1281
2014 11 to 20 years in current department or agency 27 32 21 4 2 13 1 69 7 695
2014 More than 20 years in current department or agency 28 35 18 5 4 9 1 70 10 509
Top of Page

Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 19 27 21 13 20 1 0 46 33 1090
2019 3 to 10 years in current department or agency 14 23 21 18 23 0 0 38 41 1631
2019 11 to 20 years in current department or agency 14 23 23 15 24 0 0 38 39 762
2019 More than 20 years in current department or agency 13 25 24 14 24 0 1 37 39 415
2018 Less than 3 years in current department or agency 17 26 23 16 18 0 1 43 34 1498
2018 3 to 10 years in current department or agency 10 17 24 19 30 0 0 27 49 1459
2018 11 to 20 years in current department or agency 12 21 24 18 25 0 1 33 43 761
2018 More than 20 years in current department or agency 13 21 20 19 27 0 0 35 45 472
2017 Less than 3 years in current department or agency 16 24 22 16 20 0 1 41 37 1498
2017 3 to 10 years in current department or agency 10 19 19 20 32 0 1 29 52 1306
2017 11 to 20 years in current department or agency 12 18 22 20 27 0 2 31 47 737
2017 More than 20 years in current department or agency 16 23 21 16 24 0 0 39 40 468

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 34 31 19 9 6 1 0 66 15 1090
2019 3 to 10 years in current department or agency 24 27 25 15 9 0 0 51 24 1632
2019 11 to 20 years in current department or agency 13 29 29 18 11 0 0 42 30 762
2019 More than 20 years in current department or agency 13 26 30 23 7 0 0 40 31 415
2018 Less than 3 years in current department or agency 33 31 22 8 5 0 0 65 14 1500
2018 3 to 10 years in current department or agency 20 26 29 16 9 0 0 46 25 1458
2018 11 to 20 years in current department or agency 11 26 30 21 13 0 0 36 34 760
2018 More than 20 years in current department or agency 15 21 33 19 12 0 0 36 31 473
2017 Less than 3 years in current department or agency 37 30 20 8 4 0 1 68 12 1498
2017 3 to 10 years in current department or agency 21 29 25 14 10 0 1 50 24 1306
2017 11 to 20 years in current department or agency 12 22 29 20 15 0 1 35 35 736
2017 More than 20 years in current department or agency 14 26 26 20 13 0 1 40 33 467

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 54 25 10 4 4 1 2 81 8 1087
2019 3 to 10 years in current department or agency 41 30 15 9 3 0 1 72 13 1624
2019 11 to 20 years in current department or agency 23 34 26 10 5 0 2 59 15 754
2019 More than 20 years in current department or agency 28 30 26 11 3 0 2 60 14 415
2018 Less than 3 years in current department or agency 48 28 15 4 2 0 2 78 7 1497
2018 3 to 10 years in current department or agency 32 31 22 9 4 0 2 64 13 1449
2018 11 to 20 years in current department or agency 20 34 25 12 6 0 3 55 19 756
2018 More than 20 years in current department or agency 21 32 28 10 5 0 4 56 15 469
2017 Less than 3 years in current department or agency 52 26 11 5 2 0 3 81 7 1495
2017 3 to 10 years in current department or agency 34 30 19 9 4 0 4 66 14 1301
2017 11 to 20 years in current department or agency 21 28 27 12 9 0 3 51 21 733
2017 More than 20 years in current department or agency 22 31 26 11 6 0 3 55 18 466

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 32 26 18 11 11 1 1 59 23 1085
2019 3 to 10 years in current department or agency 19 26 20 17 18 0 0 45 35 1628
2019 11 to 20 years in current department or agency 10 24 24 21 20 0 0 34 42 757
2019 More than 20 years in current department or agency 9 25 27 22 17 0 1 33 39 414
2018 Less than 3 years in current department or agency 31 26 21 10 10 0 1 58 20 1496
2018 3 to 10 years in current department or agency 15 23 25 18 18 0 1 39 36 1452
2018 11 to 20 years in current department or agency 8 22 23 23 22 0 1 31 46 753
2018 More than 20 years in current department or agency 9 20 25 21 24 0 1 30 44 473
2017 Less than 3 years in current department or agency 39 26 18 9 6 0 1 66 15 1498
2017 3 to 10 years in current department or agency 18 22 25 17 17 1 1 41 34 1308
2017 11 to 20 years in current department or agency 10 18 25 25 20 0 1 28 46 736
2017 More than 20 years in current department or agency 10 22 27 19 20 1 2 32 41 467

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 60 21 10 4 3 0 2 83 7 1090
2019 3 to 10 years in current department or agency 49 23 15 7 5 0 2 73 12 1630
2019 11 to 20 years in current department or agency 41 28 15 6 7 1 2 71 13 761
2019 More than 20 years in current department or agency 38 29 17 8 3 0 3 70 12 416
2018 Less than 3 years in current department or agency 58 23 10 4 2 0 3 83 7 1492
2018 3 to 10 years in current department or agency 42 27 16 7 5 0 2 71 13 1450
2018 11 to 20 years in current department or agency 34 28 18 11 5 0 3 65 17 754
2018 More than 20 years in current department or agency 37 27 16 7 5 0 7 69 14 469
2017 Less than 3 years in current department or agency 55 23 13 3 2 0 4 82 5 1493
2017 3 to 10 years in current department or agency 44 26 14 8 4 0 4 73 13 1304
2017 11 to 20 years in current department or agency 30 29 19 10 7 0 5 63 18 734
2017 More than 20 years in current department or agency 36 30 16 4 7 1 6 71 12 469

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 36 29 19 8 7 0 0 65 15 1093
2019 3 to 10 years in current department or agency 32 28 20 10 10 0 0 60 20 1629
2019 11 to 20 years in current department or agency 24 29 22 12 12 0 1 54 24 761
2019 More than 20 years in current department or agency 28 33 20 9 9 0 1 62 18 418
2018 Less than 3 years in current department or agency 37 29 19 8 6 0 0 66 14 1497
2018 3 to 10 years in current department or agency 27 27 23 12 10 0 1 54 22 1457
2018 11 to 20 years in current department or agency 18 29 26 13 13 0 1 48 26 757
2018 More than 20 years in current department or agency 22 32 24 10 10 0 2 55 20 473
2017 Less than 3 years in current department or agency 36 30 20 9 4 0 0 67 13 1493
2017 3 to 10 years in current department or agency 27 31 22 13 8 0 0 58 21 1302
2017 11 to 20 years in current department or agency 21 31 20 17 11 0 1 52 28 732
2017 More than 20 years in current department or agency 30 32 19 11 5 1 1 64 17 465

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 41 32 15 7 3 1 1 74 11 1089
2019 3 to 10 years in current department or agency 29 33 20 10 6 0 0 63 17 1630
2019 11 to 20 years in current department or agency 24 34 22 12 7 0 1 59 19 761
2019 More than 20 years in current department or agency 24 36 21 9 8 0 1 60 18 415
2018 Less than 3 years in current department or agency 37 32 19 7 3 1 1 70 10 1489
2018 3 to 10 years in current department or agency 22 34 23 12 8 0 1 56 21 1462
2018 11 to 20 years in current department or agency 19 32 28 12 9 0 1 51 21 759
2018 More than 20 years in current department or agency 16 37 26 11 7 1 1 54 19 470
2017 Less than 3 years in current department or agency 41 31 16 7 4 1 1 73 11 1492
2017 3 to 10 years in current department or agency 27 32 22 13 6 0 1 59 19 1301
2017 11 to 20 years in current department or agency 19 31 25 16 8 1 1 51 24 735
2017 More than 20 years in current department or agency 19 39 21 13 6 1 1 59 19 465

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 42 28 17 8 4 1 1 71 12 1091
2019 3 to 10 years in current department or agency 28 33 20 11 6 0 1 62 18 1630
2019 11 to 20 years in current department or agency 18 34 28 11 8 0 0 52 19 759
2019 More than 20 years in current department or agency 21 35 21 13 7 1 1 58 21 416
2018 Less than 3 years in current department or agency 38 31 19 7 3 1 1 71 10 1488
2018 3 to 10 years in current department or agency 24 31 23 15 6 0 1 56 21 1458
2018 11 to 20 years in current department or agency 14 32 26 17 10 0 0 47 27 761
2018 More than 20 years in current department or agency 16 33 27 14 7 1 2 50 22 466
2017 Less than 3 years in current department or agency 41 31 16 7 3 1 1 73 10 1492
2017 3 to 10 years in current department or agency 25 32 21 13 7 0 1 58 21 1298
2017 11 to 20 years in current department or agency 16 28 28 17 10 1 1 45 27 734
2017 More than 20 years in current department or agency 15 38 24 15 7 0 2 53 22 465

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 43 26 17 9 5 0 0 69 14 1088
2019 3 to 10 years in current department or agency 35 29 18 10 7 0 1 64 18 1626
2019 11 to 20 years in current department or agency 28 32 21 11 7 0 0 60 18 757
2019 More than 20 years in current department or agency 28 36 19 9 7 0 1 65 15 415
2018 Less than 3 years in current department or agency 35 31 19 10 5 0 1 66 15 1486
2018 3 to 10 years in current department or agency 27 31 21 13 7 0 1 59 20 1459
2018 11 to 20 years in current department or agency 23 34 22 11 9 0 1 58 20 759
2018 More than 20 years in current department or agency 26 36 19 12 6 0 1 62 18 469
2017 Less than 3 years in current department or agency 39 30 17 8 5 0 1 70 13 1493
2017 3 to 10 years in current department or agency 28 31 19 14 7 0 1 60 20 1302
2017 11 to 20 years in current department or agency 22 33 24 12 7 1 2 56 19 736
2017 More than 20 years in current department or agency 25 37 17 11 6 1 2 65 18 466

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 55 24 12 5 3 1 0 79 8 1090
2019 3 to 10 years in current department or agency 42 26 16 8 7 0 0 69 15 1628
2019 11 to 20 years in current department or agency 34 28 17 11 9 0 1 62 20 759
2019 More than 20 years in current department or agency 35 30 16 10 8 0 1 65 18 414

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 50 27 15 6 3 0 0 77 8 1088
2019 3 to 10 years in current department or agency 45 29 15 7 3 0 1 75 10 1629
2019 11 to 20 years in current department or agency 29 37 21 8 4 0 1 67 12 754
2019 More than 20 years in current department or agency 26 33 22 10 7 0 1 60 18 412
2018 Less than 3 years in current department or agency 43 31 16 7 2 0 1 75 9 1487
2018 3 to 10 years in current department or agency 36 34 17 8 3 0 1 71 12 1459
2018 11 to 20 years in current department or agency 30 32 19 12 5 0 1 63 17 757
2018 More than 20 years in current department or agency 29 30 24 10 4 2 1 60 15 467
2017 Less than 3 years in current department or agency 47 30 14 6 2 0 1 78 8 1492
2017 3 to 10 years in current department or agency 38 33 16 8 3 0 1 72 11 1298
2017 11 to 20 years in current department or agency 30 30 21 11 5 0 2 62 16 731
2017 More than 20 years in current department or agency 26 36 21 9 6 1 2 64 15 464

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 62 21 10 4 3 0 0 83 7 1087
2019 3 to 10 years in current department or agency 49 27 13 6 4 0 1 77 10 1624
2019 11 to 20 years in current department or agency 45 32 15 4 4 0 0 77 8 758
2019 More than 20 years in current department or agency 46 28 14 6 4 0 2 75 10 414
2018 Less than 3 years in current department or agency 61 23 10 3 2 0 1 85 5 1490
2018 3 to 10 years in current department or agency 50 28 12 6 4 0 1 78 10 1456
2018 11 to 20 years in current department or agency 46 28 12 7 5 0 1 76 12 756
2018 More than 20 years in current department or agency 43 32 14 5 5 0 1 76 9 468
2017 Less than 3 years in current department or agency 65 21 10 3 1 0 1 86 4 1492
2017 3 to 10 years in current department or agency 52 25 14 6 2 0 1 78 9 1307
2017 11 to 20 years in current department or agency 50 24 15 7 3 0 1 76 10 733
2017 More than 20 years in current department or agency 49 31 11 5 2 0 1 81 8 466

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 78 11 3 2 2 1 4 92 5 1085
2019 3 to 10 years in current department or agency 76 11 4 2 2 1 4 91 4 1625
2019 11 to 20 years in current department or agency 71 15 4 2 1 1 6 92 3 756
2019 More than 20 years in current department or agency 70 12 5 2 2 0 8 89 5 413
2018 Less than 3 years in current department or agency 75 12 5 2 1 1 3 92 4 1489
2018 3 to 10 years in current department or agency 67 17 6 2 3 1 4 88 6 1457
2018 11 to 20 years in current department or agency 69 16 6 3 1 1 3 89 4 755
2018 More than 20 years in current department or agency 62 17 6 2 2 4 6 89 4 465

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 77 12 4 2 3 1 1 91 5 1089
2019 3 to 10 years in current department or agency 68 14 8 4 4 0 1 83 8 1626
2019 11 to 20 years in current department or agency 65 15 8 4 5 1 1 82 10 757
2019 More than 20 years in current department or agency 64 16 8 5 5 0 2 82 10 412
2018 Less than 3 years in current department or agency 76 13 4 2 2 1 2 91 5 1486
2018 3 to 10 years in current department or agency 65 16 8 5 4 0 2 83 9 1456
2018 11 to 20 years in current department or agency 60 18 9 4 6 0 2 80 10 758
2018 More than 20 years in current department or agency 61 17 8 4 7 1 3 81 11 467
2017 Less than 3 years in current department or agency 81 9 4 2 2 0 2 92 4 1494
2017 3 to 10 years in current department or agency 69 15 7 4 3 0 1 86 8 1306
2017 11 to 20 years in current department or agency 65 16 7 6 3 1 3 83 9 738
2017 More than 20 years in current department or agency 70 16 4 5 3 0 2 88 8 465

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 58 25 10 4 2 0 0 84 6 1088
2019 3 to 10 years in current department or agency 44 32 14 5 4 0 0 77 9 1623
2019 11 to 20 years in current department or agency 44 33 14 5 3 0 1 78 8 752
2019 More than 20 years in current department or agency 44 35 12 5 3 0 1 80 8 413
2018 Less than 3 years in current department or agency 53 29 10 5 2 0 1 83 7 1493
2018 3 to 10 years in current department or agency 42 31 17 6 3 0 0 74 9 1458
2018 11 to 20 years in current department or agency 39 36 16 5 3 0 1 76 8 762
2018 More than 20 years in current department or agency 42 34 14 5 3 0 1 77 9 472
2017 Less than 3 years in current department or agency 57 24 11 4 2 0 1 83 6 1496
2017 3 to 10 years in current department or agency 42 35 14 5 3 0 0 78 8 1304
2017 11 to 20 years in current department or agency 43 34 15 4 2 0 1 78 7 737
2017 More than 20 years in current department or agency 44 37 10 6 2 1 1 82 8 467

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 66 18 6 4 4 0 1 85 8 1086
2019 3 to 10 years in current department or agency 56 20 11 7 5 0 0 77 12 1615
2019 11 to 20 years in current department or agency 51 24 12 6 6 1 1 75 13 749
2019 More than 20 years in current department or agency 50 26 10 8 5 0 2 77 13 414
2018 Less than 3 years in current department or agency 64 20 8 4 4 0 1 85 7 1491
2018 3 to 10 years in current department or agency 45 27 14 7 7 0 0 73 14 1451
2018 11 to 20 years in current department or agency 40 28 15 7 9 1 0 69 16 761
2018 More than 20 years in current department or agency 43 25 13 10 7 0 1 69 17 470
2017 Less than 3 years in current department or agency 70 17 7 3 2 0 1 88 6 1494
2017 3 to 10 years in current department or agency 52 24 11 7 5 0 1 76 13 1302
2017 11 to 20 years in current department or agency 45 27 14 8 4 0 1 73 12 737
2017 More than 20 years in current department or agency 52 26 8 8 5 1 1 79 13 469

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 70 8 3 1 1 0 17 93 2 1080
2019 3 to 10 years in current department or agency 59 14 7 2 1 0 17 88 4 1615
2019 11 to 20 years in current department or agency 52 19 8 3 1 1 16 85 5 750
2019 More than 20 years in current department or agency 49 22 8 4 1 1 16 84 6 412
2018 Less than 3 years in current department or agency 61 9 4 1 1 0 24 92 3 1479
2018 3 to 10 years in current department or agency 52 17 8 2 1 0 20 86 5 1451
2018 11 to 20 years in current department or agency 48 22 9 4 1 1 15 83 6 756
2018 More than 20 years in current department or agency 48 20 7 3 1 0 21 85 5 470
2017 Less than 3 years in current department or agency 65 8 3 1 1 0 22 93 3 1494
2017 3 to 10 years in current department or agency 52 18 7 2 2 0 19 87 5 1303
2017 11 to 20 years in current department or agency 51 18 8 3 1 0 19 85 5 735
2017 More than 20 years in current department or agency 48 21 8 3 1 1 18 85 6 467

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 64 20 10 3 2 0 1 85 5 1085
2019 3 to 10 years in current department or agency 53 23 13 5 3 0 2 78 8 1619
2019 11 to 20 years in current department or agency 56 27 11 2 1 1 3 86 3 754
2019 More than 20 years in current department or agency 56 26 9 5 2 0 1 84 7 413
2018 Less than 3 years in current department or agency 55 26 10 3 2 0 3 84 5 1488
2018 3 to 10 years in current department or agency 49 27 13 5 2 0 3 78 8 1452
2018 11 to 20 years in current department or agency 48 30 14 4 2 1 2 80 6 758
2018 More than 20 years in current department or agency 48 30 11 4 3 1 4 81 7 470
2017 Less than 3 years in current department or agency 61 23 10 2 1 0 3 86 4 1485
2017 3 to 10 years in current department or agency 53 28 10 3 2 1 2 84 6 1299
2017 11 to 20 years in current department or agency 56 26 11 3 2 0 2 84 5 736
2017 More than 20 years in current department or agency 56 28 7 2 1 1 5 89 4 462

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 54 14 11 9 10 1 1 70 19 1089
2019 3 to 10 years in current department or agency 52 17 12 6 11 0 2 71 17 1627
2019 11 to 20 years in current department or agency 59 20 10 4 5 0 2 80 9 756
2019 More than 20 years in current department or agency 59 21 7 7 3 1 2 83 9 413
2018 Less than 3 years in current department or agency 45 17 14 10 11 0 2 64 22 1491
2018 3 to 10 years in current department or agency 49 18 12 8 12 0 1 68 20 1457
2018 11 to 20 years in current department or agency 53 23 9 5 7 1 2 78 12 762
2018 More than 20 years in current department or agency 57 19 10 5 5 0 3 79 11 472
2017 Less than 3 years in current department or agency 47 18 12 10 10 0 3 67 20 1499
2017 3 to 10 years in current department or agency 47 21 12 8 10 0 2 69 18 1307
2017 11 to 20 years in current department or agency 52 22 11 6 6 0 3 77 12 737
2017 More than 20 years in current department or agency 54 23 9 5 5 1 3 80 11 468

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 53 28 12 4 2 0 1 82 6 1090
2019 3 to 10 years in current department or agency 52 29 13 3 2 0 1 82 5 1625
2019 11 to 20 years in current department or agency 51 29 15 2 2 0 1 81 4 756
2019 More than 20 years in current department or agency 50 30 12 5 2 0 2 81 7 409
2018 Less than 3 years in current department or agency 52 29 12 3 2 0 1 82 5 1493
2018 3 to 10 years in current department or agency 46 33 14 3 2 0 1 81 5 1459
2018 11 to 20 years in current department or agency 44 34 14 4 1 1 2 80 5 759
2018 More than 20 years in current department or agency 44 34 12 5 2 0 3 81 7 472
2017 Less than 3 years in current department or agency 55 27 10 4 2 0 2 84 6 1494
2017 3 to 10 years in current department or agency 52 30 12 3 2 0 2 83 5 1304
2017 11 to 20 years in current department or agency 47 33 12 4 1 0 2 82 5 734
2017 More than 20 years in current department or agency 52 29 11 3 2 1 2 83 5 468

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 21 40 28 8 3 0 0 61 11 1094
2019 3 to 10 years in current department or agency 16 33 31 14 5 0 0 49 19 1636
2019 11 to 20 years in current department or agency 9 32 37 15 6 0 0 41 21 762
2019 More than 20 years in current department or agency 11 30 39 14 5 1 0 41 19 418
2018 Less than 3 years in current department or agency 22 41 27 8 2 0 0 63 10 1500
2018 3 to 10 years in current department or agency 12 28 38 17 4 0 0 41 22 1470
2018 11 to 20 years in current department or agency 9 27 37 19 7 0 0 37 27 758
2018 More than 20 years in current department or agency 12 24 39 16 8 0 0 37 24 474
2017 Less than 3 years in current department or agency 19 40 30 7 3 0 0 59 10 1499
2017 3 to 10 years in current department or agency 12 28 39 14 7 0 0 41 21 1306
2017 11 to 20 years in current department or agency 8 22 42 19 8 1 0 30 27 738
2017 More than 20 years in current department or agency 10 27 38 18 6 2 0 37 24 469

Question 76. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 8 17 33 24 16 0 0 41 25 1090
2019 3 to 10 years in current department or agency 12 20 36 22 10 0 0 32 32 1624
2019 11 to 20 years in current department or agency 11 23 41 18 7 0 0 25 34 752
2019 More than 20 years in current department or agency 8 21 47 17 8 1 0 25 28 411
2018 Less than 3 years in current department or agency 6 13 34 31 15 0 0 46 20 1488
2018 3 to 10 years in current department or agency 11 22 38 18 10 0 0 29 33 1458
2018 11 to 20 years in current department or agency 12 23 42 16 7 0 0 23 35 758
2018 More than 20 years in current department or agency 10 23 42 18 6 0 1 23 34 467
2017 Less than 3 years in current department or agency 6 13 35 27 18 1 1 46 19 1494
2017 3 to 10 years in current department or agency 9 20 39 23 9 0 0 32 29 1301
2017 11 to 20 years in current department or agency 10 25 38 20 5 0 1 26 35 733
2017 More than 20 years in current department or agency 6 22 45 20 6 0 1 26 29 467

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 28 35 17 12 5 4 0 65 17 1090
2019 3 to 10 years in current department or agency 23 42 16 11 6 2 0 66 18 1632
2019 11 to 20 years in current department or agency 25 47 14 7 6 2 0 73 13 758
2019 More than 20 years in current department or agency 26 41 16 11 5 1 0 68 16 417
2018 Less than 3 years in current department or agency 24 35 18 12 6 5 1 62 19 1501
2018 3 to 10 years in current department or agency 18 38 20 14 7 2 0 57 22 1465
2018 11 to 20 years in current department or agency 19 45 15 12 8 1 0 65 20 758
2018 More than 20 years in current department or agency 18 48 16 9 8 1 0 67 17 473
2017 Less than 3 years in current department or agency 19 36 19 11 7 7 1 60 19 1497
2017 3 to 10 years in current department or agency 14 33 21 14 12 4 1 50 28 1305
2017 11 to 20 years in current department or agency 14 37 22 15 9 3 0 52 24 738
2017 More than 20 years in current department or agency 16 44 19 10 7 3 0 62 19 467

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 31 35 17 10 6 2 0 67 17 1090
2019 3 to 10 years in current department or agency 20 35 19 15 10 1 0 56 26 1631
2019 11 to 20 years in current department or agency 17 37 18 15 11 2 0 55 27 759
2019 More than 20 years in current department or agency 20 34 21 14 10 1 0 55 24 416
2018 Less than 3 years in current department or agency 29 37 17 11 3 3 0 68 15 1498
2018 3 to 10 years in current department or agency 17 35 19 16 11 1 0 53 27 1467
2018 11 to 20 years in current department or agency 14 36 18 16 13 2 0 51 30 760
2018 More than 20 years in current department or agency 17 34 20 16 11 2 0 52 27 475
2017 Less than 3 years in current department or agency 27 41 14 10 5 3 0 70 15 1498
2017 3 to 10 years in current department or agency 15 37 16 19 10 2 0 54 30 1304
2017 11 to 20 years in current department or agency 11 38 20 18 12 1 0 49 30 739
2017 More than 20 years in current department or agency 16 35 19 17 11 2 0 52 29 468
Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 10 90 1091
2019 3 to 10 years in current department or agency 12 88 1629
2019 11 to 20 years in current department or agency 13 87 760
2019 More than 20 years in current department or agency 10 90 417
2017 Less than 3 years in current department or agency 11 89 1496
2017 3 to 10 years in current department or agency 15 85 1303
2017 11 to 20 years in current department or agency 16 84 736
2017 More than 20 years in current department or agency 10 90 463
2014 Less than 3 years in current department or agency 9 91 835
2014 3 to 10 years in current department or agency 12 88 1276
2014 11 to 20 years in current department or agency 15 85 691
2014 More than 20 years in current department or agency 12 88 508

Question 80. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 80 20 111
2019 3 to 10 years in current department or agency 78 22 200
2019 11 to 20 years in current department or agency 68 32 98
2019 More than 20 years in current department or agency 78 22 40
2017 Less than 3 years in current department or agency 74 26 159
2017 3 to 10 years in current department or agency 70 30 183
2017 11 to 20 years in current department or agency 70 30 112
2017 More than 20 years in current department or agency 78 22 46
2014 Less than 3 years in current department or agency 83 17 65
2014 3 to 10 years in current department or agency 74 26 156
2014 11 to 20 years in current department or agency 82 18 99
2014 More than 20 years in current department or agency 71 29 59

Question 81. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 41 38 10 3 2 0 6 84 5 88
2019 3 to 10 years in current department or agency 51 31 7 6 3 2 0 83 9 157
2019 11 to 20 years in current department or agency 40 45 1 12 1 0 0 85 14 68
2019 More than 20 years in current department or agency 47 45 8 0 0 0 0 92 0 28
2017 Less than 3 years in current department or agency 52 31 5 5 2 1 4 87 7 116
2017 3 to 10 years in current department or agency 42 39 9 5 2 1 2 84 7 131
2017 11 to 20 years in current department or agency 38 42 5 8 7 0 0 81 14 79
2017 More than 20 years in current department or agency 48 43 0 9 0 0 0 91 9 36
2014 Less than 3 years in current department or agency 53 38 7 2 0 0 0 91 2 50
2014 3 to 10 years in current department or agency 52 37 4 6 1 0 0 90 7 119
2014 11 to 20 years in current department or agency 50 34 6 7 1 2 0 86 8 81
2014 More than 20 years in current department or agency 37 48 4 8 4 0 0 85 11 43
Top of Page

Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 19 28 23 13 14 3 1 20 80 1091
2019 3 to 10 years in current department or agency 12 24 28 17 19 1 0 12 88 1632
2019 11 to 20 years in current department or agency 16 26 25 14 16 1 0 16 84 762
2019 More than 20 years in current department or agency 15 32 18 15 18 2 0 16 84 417
2018 Less than 3 years in current department or agency 22 28 22 12 12 2 1 23 77 1499
2018 3 to 10 years in current department or agency 12 21 26 18 21 1 0 12 88 1461
2018 11 to 20 years in current department or agency 18 27 23 14 16 1 0 18 82 761
2018 More than 20 years in current department or agency 23 27 22 11 15 2 0 23 77 471
2017 Less than 3 years in current department or agency 18 26 23 14 16 3 1 18 82 1496
2017 3 to 10 years in current department or agency 12 19 25 18 24 2 0 13 87 1307
2017 11 to 20 years in current department or agency 20 23 24 14 17 1 0 21 79 739
2017 More than 20 years in current department or agency 25 27 21 11 13 2 0 25 75 469

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 70 30 839
2019 3 to 10 years in current department or agency 69 31 1416
2019 11 to 20 years in current department or agency 63 37 623
2019 More than 20 years in current department or agency 65 35 333

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 45 55 828
2019 3 to 10 years in current department or agency 33 67 1391
2019 11 to 20 years in current department or agency 27 73 611
2019 More than 20 years in current department or agency 29 71 323
2018 Less than 3 years in current department or agency 38 62 1099
2018 3 to 10 years in current department or agency 30 70 1244
2018 11 to 20 years in current department or agency 27 73 598
2018 More than 20 years in current department or agency 28 72 342

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 17 29 15 17 16 2 5 49 35 826
2019 3 to 10 years in current department or agency 10 22 18 21 26 1 3 33 49 1397
2019 11 to 20 years in current department or agency 7 20 16 23 28 1 5 29 54 613
2019 More than 20 years in current department or agency 6 25 20 20 26 0 4 32 48 327
2018 Less than 3 years in current department or agency 20 29 15 17 14 1 3 52 32 1103
2018 3 to 10 years in current department or agency 10 24 17 21 24 1 3 35 47 1254
2018 11 to 20 years in current department or agency 8 23 17 21 26 1 4 33 49 605
2018 More than 20 years in current department or agency 8 23 19 20 26 0 4 32 48 349
2017 Less than 3 years in current department or agency 21 27 14 17 15 1 4 51 35 1178
2017 3 to 10 years in current department or agency 8 23 14 20 29 1 5 33 51 1099
2017 11 to 20 years in current department or agency 8 21 14 20 29 1 8 32 53 560
2017 More than 20 years in current department or agency 8 24 17 22 21 1 8 35 47 332

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 6 18 18 18 27 4 8 28 52 826
2019 3 to 10 years in current department or agency 4 14 18 21 37 1 4 20 61 1394
2019 11 to 20 years in current department or agency 4 11 18 22 38 1 5 17 64 609
2019 More than 20 years in current department or agency 1 14 19 23 36 1 6 17 63 326
2018 Less than 3 years in current department or agency 8 15 17 20 28 4 7 26 54 1104
2018 3 to 10 years in current department or agency 3 11 17 21 41 2 4 15 67 1252
2018 11 to 20 years in current department or agency 3 12 14 21 42 2 6 16 69 604
2018 More than 20 years in current department or agency 3 11 19 20 40 1 6 15 64 349
2017 Less than 3 years in current department or agency 7 14 12 19 33 5 10 24 62 1177
2017 3 to 10 years in current department or agency 2 9 12 17 52 2 6 11 75 1097
2017 11 to 20 years in current department or agency 2 9 12 16 51 3 7 12 75 558
2017 More than 20 years in current department or agency 3 11 16 18 40 2 11 15 66 330

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 40 20 16 7 8 2 7 66 16 1079
2019 3 to 10 years in current department or agency 34 22 17 10 11 1 5 59 23 1617
2019 11 to 20 years in current department or agency 38 17 17 8 12 1 7 59 22 749
2019 More than 20 years in current department or agency 43 17 10 8 11 1 9 67 22 412
2018 Less than 3 years in current department or agency 42 20 15 7 6 2 8 68 15 1491
2018 3 to 10 years in current department or agency 30 19 19 12 13 1 6 53 26 1462
2018 11 to 20 years in current department or agency 38 19 15 9 11 1 7 62 22 760
2018 More than 20 years in current department or agency 41 16 12 8 11 2 9 64 22 471
Date modified: