2019 Public Service Employee Survey Results for Parks Canada by Question 94. Please indicate your occupational group and level. Occupational group and level - PC

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 31 52 3 12 2 0 0 83 14 121
2019 PC-01 10 40 0 50 0 0 0 50 50 10
2019 PC-02 33 50 2 12 3 0 0 83 15 60
2019 PC-03 35 55 5 5 0 0 0 90 5 40
2017 PC 27 58 1 10 4 0 0 85 14 107
2017 PC-02 23 57 0 15 4 0 0 81 19 46
2017 PC-03 31 55 3 9 3 0 0 85 12 36
2014 PC 29 56 2 7 6 0 0 85 12 87
2014 PC-02 24 66 0 8 3 0 0 90 10 38
2014 PC-03 32 49 4 6 8 0 0 81 15 46
2011 PC 27 50 5 15 4 0 0 77 18 168
2011 PC-02 24 58 4 12 1 0 0 82 13 89
2011 PC-03 28 42 7 17 7 0 0 70 23 60

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 75 11 4 6 2 0 2 88 8 121
2019 PC-01 90 0 10 0 0 0 0 90 0 10
2019 PC-02 77 12 3 5 2 0 2 90 7 60
2019 PC-03 63 15 5 10 3 0 5 82 13 40
2017 PC 75 11 3 9 3 0 0 86 12 107
2017 PC-02 81 6 0 11 2 0 0 87 13 46
2017 PC-03 64 11 8 12 5 0 0 75 17 36
2014 PC 65 16 7 6 7 0 0 81 12 87
2014 PC-02 82 10 3 0 5 0 0 92 5 38
2014 PC-03 49 21 11 11 8 0 0 70 19 46
2011 PC 74 15 1 6 4 0 0 89 10 168
2011 PC-02 78 17 1 3 1 0 0 94 4 89
2011 PC-03 62 17 2 12 8 0 0 78 20 60

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 33 41 3 17 7 0 0 74 23 120
2019 PC-01 20 60 10 10 0 0 0 80 10 10
2019 PC-02 35 33 2 20 10 0 0 68 30 60
2019 PC-03 33 46 3 13 5 0 0 79 18 39
2017 PC 34 39 1 18 8 0 0 73 27 107
2017 PC-02 36 38 0 21 4 0 0 74 26 46
2017 PC-03 34 36 3 14 14 0 0 70 27 36
2014 PC 26 35 10 18 11 0 0 61 29 87
2014 PC-02 26 45 10 13 5 0 0 71 18 38
2014 PC-03 28 28 4 23 17 0 0 55 40 46
2011 PC 30 40 10 13 7 0 0 70 20 168
2011 PC-02 29 44 9 15 3 0 0 73 18 89
2011 PC-03 28 37 12 12 12 0 0 65 23 60

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 24 52 7 11 7 0 0 76 17 121
2019 PC-01 10 20 0 50 20 0 0 30 70 10
2019 PC-02 20 63 2 10 5 0 0 83 15 60
2019 PC-03 33 43 15 5 5 0 0 75 10 40
2018 PC 16 55 12 10 6 0 0 71 16 97
2018 PC-02 10 56 21 8 4 0 0 67 13 48
2018 PC-03 28 54 5 10 3 0 0 82 13 39
2017 PC 24 39 11 16 9 0 0 63 25 107
2017 PC-02 21 43 8 13 15 0 0 64 28 46
2017 PC-03 22 42 16 14 6 0 0 64 20 36
2014 PC 12 39 18 24 7 0 0 52 30 87
2014 PC-02 10 50 19 13 8 0 0 60 21 38
2014 PC-03 15 34 19 25 6 0 0 49 32 46
2011 PC 22 46 13 13 5 0 1 69 19 168
2011 PC-02 24 40 13 17 6 0 0 64 22 89
2011 PC-03 18 53 12 12 5 0 0 72 17 60

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 46 42 4 7 2 0 0 88 8 120
2019 PC-01 30 20 20 30 0 0 0 50 30 10
2019 PC-02 46 46 5 2 2 0 0 92 3 59
2019 PC-03 50 40 0 8 3 0 0 90 10 40
2017 PC 48 32 5 12 2 0 0 80 15 107
2017 PC-02 41 40 4 13 2 0 0 81 15 46
2017 PC-03 63 26 8 3 0 0 0 89 3 36
2014 PC 40 45 6 7 1 0 1 86 8 87
2014 PC-02 37 48 8 8 0 0 0 84 8 38
2014 PC-03 47 38 4 6 2 0 2 87 9 46

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 37 35 11 13 5 0 0 72 18 120
2019 PC-01 40 40 0 20 0 0 0 80 20 10
2019 PC-02 34 34 8 17 7 0 0 68 24 59
2019 PC-03 43 38 13 5 3 0 0 80 8 40
2018 PC 41 39 7 10 2 0 0 80 12 97
2018 PC-02 46 38 6 10 0 0 0 83 10 48
2018 PC-03 38 41 5 10 5 0 0 79 15 39
2017 PC 34 40 9 12 5 0 0 74 17 107
2017 PC-02 32 51 2 9 6 0 0 83 15 46
2017 PC-03 27 42 14 8 9 0 0 69 17 36
2014 PC 29 47 10 9 3 0 1 77 12 87
2014 PC-02 32 47 8 10 3 0 0 79 13 38
2014 PC-03 30 45 11 8 4 0 2 76 13 46
2011 PC 36 43 10 8 3 1 0 80 11 168
2011 PC-02 34 47 8 7 4 0 0 81 11 89
2011 PC-03 33 42 13 8 2 2 0 76 10 60

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 44 42 7 3 3 0 0 86 7 121
2019 PC-01 20 40 20 20 0 0 0 60 20 10
2019 PC-02 47 42 8 0 3 0 0 88 3 60
2019 PC-03 43 48 3 5 3 0 0 90 8 40
2018 PC 36 50 5 6 2 0 0 86 8 96
2018 PC-02 48 44 4 4 0 0 0 92 4 48
2018 PC-03 29 61 5 5 0 0 0 89 5 38
2017 PC 42 43 6 5 4 0 0 85 9 106
2017 PC-02 43 49 2 2 4 0 0 92 6 46
2017 PC-03 31 52 8 9 0 0 0 83 9 36
2014 PC 29 50 7 11 2 0 0 80 14 87
2014 PC-02 37 47 5 11 0 0 0 84 11 38
2014 PC-03 25 53 6 13 2 0 0 79 15 46
2011 PC 45 40 7 6 2 0 1 85 8 168
2011 PC-02 49 38 6 6 0 0 1 89 6 89
2011 PC-03 42 38 10 5 5 0 0 80 10 60

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 21 44 14 15 7 0 0 64 21 121
2019 PC-01 20 30 20 20 10 0 0 50 30 10
2019 PC-02 23 43 13 13 7 0 0 67 20 60
2019 PC-03 23 45 15 13 5 0 0 68 18 40
2018 PC 21 42 11 22 4 0 0 63 26 97
2018 PC-02 19 48 13 19 2 0 0 67 21 48
2018 PC-03 21 41 8 28 3 0 0 62 31 39
2017 PC 22 36 19 8 12 2 0 59 21 106
2017 PC-02 26 45 13 6 11 0 0 70 17 46
2017 PC-03 17 38 28 8 8 0 0 55 16 36
2014 PC 16 47 13 19 5 0 0 63 24 87
2014 PC-02 21 47 10 16 6 0 0 68 21 38
2014 PC-03 13 47 15 21 4 0 0 60 25 46
2011 PC 16 42 15 17 10 0 0 58 27 168
2011 PC-02 13 43 18 17 9 0 0 56 26 89
2011 PC-03 17 37 15 22 10 0 0 53 32 60

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 27 46 12 8 7 0 0 74 15 121
2019 PC-01 20 40 0 30 10 0 0 60 40 10
2019 PC-02 32 45 8 7 8 0 0 77 15 60
2019 PC-03 30 43 18 8 3 0 0 73 10 40
2018 PC 25 49 15 5 5 0 0 74 10 97
2018 PC-02 29 48 13 4 6 0 0 77 10 48
2018 PC-03 23 59 13 5 0 0 0 82 5 39
2017 PC 26 46 10 12 6 0 0 72 18 106
2017 PC-02 30 45 8 11 6 0 0 75 17 46
2017 PC-03 16 44 19 17 3 0 0 61 20 36

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 44 44 5 6 2 0 0 88 7 121
2019 PC-01 40 30 0 30 0 0 0 70 30 10
2019 PC-02 48 42 3 3 3 0 0 90 7 60
2019 PC-03 45 45 8 3 0 0 0 90 3 40
2018 PC 54 35 5 1 4 0 0 89 5 94
2018 PC-02 55 36 4 0 4 0 0 91 4 47
2018 PC-03 62 32 5 0 0 0 0 95 0 37
2017 PC 46 37 7 7 2 0 0 83 10 106
2017 PC-02 49 34 9 6 2 0 0 83 9 46
2017 PC-03 37 52 5 5 0 0 0 89 5 36
2014 PC 32 50 9 7 1 1 0 83 8 87
2014 PC-02 39 53 0 5 0 3 0 95 5 38
2014 PC-03 30 51 11 8 0 0 0 81 8 46
2011 PC 45 38 9 7 1 0 0 83 8 168
2011 PC-02 39 46 9 6 0 0 0 85 6 89
2011 PC-03 45 32 12 10 2 0 0 77 12 60

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 33 40 16 7 4 0 0 73 12 121
2019 PC-01 20 30 30 20 0 0 0 50 20 10
2019 PC-02 38 37 13 7 5 0 0 75 12 60
2019 PC-03 33 45 15 5 3 0 0 78 8 40
2018 PC 31 37 12 15 5 0 0 68 20 94
2018 PC-02 35 37 13 11 4 0 0 72 15 46
2018 PC-03 32 39 8 21 0 0 0 71 21 38
2017 PC 23 43 13 10 11 0 0 66 21 106
2017 PC-02 34 40 8 9 9 0 0 75 17 46
2017 PC-03 17 44 19 9 11 0 0 61 20 36

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 52 37 7 3 1 0 0 89 4 121
2019 PC-01 20 50 10 20 0 0 0 70 20 10
2019 PC-02 52 40 5 2 2 0 0 92 3 60
2019 PC-03 58 35 8 0 0 0 0 93 0 40
2018 PC 55 36 4 2 2 0 0 91 4 94
2018 PC-02 55 38 0 2 4 0 0 94 6 47
2018 PC-03 59 35 5 0 0 0 0 95 0 37
2017 PC 57 33 7 3 1 0 0 89 3 107
2017 PC-02 64 28 2 6 0 0 0 91 6 46
2017 PC-03 56 38 5 0 0 0 0 95 0 36
2014 PC 55 31 9 3 0 0 1 87 3 87
2014 PC-02 60 31 6 3 0 0 0 92 3 38
2014 PC-03 53 34 8 2 0 0 2 89 2 46
2011 PC 65 26 6 2 1 0 0 90 4 168
2011 PC-02 64 28 7 0 1 0 0 92 1 89
2011 PC-03 63 23 7 7 0 0 0 87 7 60

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 32 50 7 7 2 1 0 83 9 121
2019 PC-01 20 50 0 20 10 0 0 70 30 10
2019 PC-02 32 58 5 5 0 0 0 90 5 60
2019 PC-03 40 45 8 3 5 0 0 85 8 40
2018 PC 27 55 9 4 5 0 0 82 10 94
2018 PC-02 37 48 7 7 2 0 0 85 9 46
2018 PC-03 18 66 13 3 0 0 0 84 3 38
2017 PC 27 46 7 13 8 0 0 72 21 107
2017 PC-02 30 55 0 11 4 0 0 85 15 46
2017 PC-03 25 47 8 17 3 0 0 72 19 36
2014 PC 17 51 8 23 1 0 0 68 24 86
2014 PC-02 16 60 10 13 0 0 0 76 13 38
2014 PC-03 20 42 7 29 2 0 0 62 31 45
2011 PC 24 45 12 12 8 0 0 68 20 168
2011 PC-02 25 44 15 13 3 0 0 69 17 89
2011 PC-03 22 43 10 13 12 0 0 65 25 60

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 34 45 7 8 6 0 0 79 14 121
2019 PC-01 30 40 10 10 10 0 0 70 20 10
2019 PC-02 37 48 7 5 3 0 0 85 8 60
2019 PC-03 35 45 8 8 5 0 0 80 13 40
2018 PC 34 39 14 7 6 0 0 73 14 95
2018 PC-02 36 38 17 6 2 0 0 74 9 47
2018 PC-03 29 45 13 8 5 0 0 74 13 38
2017 PC 35 37 8 10 10 0 0 72 20 107
2017 PC-02 36 34 15 9 6 0 0 70 15 46
2017 PC-03 31 39 3 22 5 0 0 70 28 36
2014 PC 20 52 14 10 3 0 0 73 14 86
2014 PC-02 24 58 10 6 3 0 0 81 8 38
2014 PC-03 19 45 17 15 4 0 0 64 19 46

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 25 44 14 11 6 0 0 69 17 120
2019 PC-01 20 20 10 30 20 0 0 40 50 10
2019 PC-02 29 46 10 10 5 0 0 75 15 59
2019 PC-03 28 43 18 10 3 0 0 70 13 40
2018 PC 28 43 6 19 3 1 0 71 23 94
2018 PC-02 36 43 4 13 2 2 0 80 15 47
2018 PC-03 19 43 11 27 0 0 0 62 27 37
2017 PC 28 40 16 8 8 0 0 68 16 107
2017 PC-02 32 36 13 13 6 0 0 68 19 46
2017 PC-03 28 30 22 11 9 0 0 58 20 36
2014 PC 20 45 13 16 6 0 0 65 21 87
2014 PC-02 21 50 8 16 5 0 0 71 21 38
2014 PC-03 21 45 19 11 4 0 0 66 15 46
2011 PC 28 43 12 12 4 1 1 72 16 168
2011 PC-02 29 44 13 10 2 0 1 74 13 89
2011 PC-03 23 45 10 13 7 2 0 69 20 60

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 49 37 11 2 1 0 0 86 3 121
2019 PC-01 20 30 30 20 0 0 0 50 20 10
2019 PC-02 48 42 8 2 0 0 0 90 2 60
2019 PC-03 60 33 5 0 3 0 0 93 3 40
2018 PC 41 45 7 5 1 0 0 86 6 95
2018 PC-02 49 45 0 4 2 0 0 94 6 47
2018 PC-03 37 45 13 5 0 0 0 82 5 38
2017 PC 46 44 4 3 2 0 0 91 6 107
2017 PC-02 51 40 2 6 0 0 0 91 6 46
2017 PC-03 36 55 6 3 0 0 0 91 3 36
2014 PC 42 42 10 6 0 0 0 84 6 86
2014 PC-02 48 38 8 6 0 0 0 86 6 37
2014 PC-03 36 49 11 4 0 0 0 85 4 46
2011 PC 51 40 5 4 1 0 1 91 4 168
2011 PC-02 52 39 7 1 0 0 1 92 1 89
2011 PC-03 48 43 2 7 0 0 0 92 7 60

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 13 36 27 12 12 0 0 49 24 121
2019 PC-01 30 40 10 0 20 0 0 70 20 10
2019 PC-02 10 30 28 18 13 0 0 40 32 60
2019 PC-03 13 48 28 8 5 0 0 60 13 40
2018 PC 12 37 26 9 14 1 0 50 24 97
2018 PC-02 8 33 29 8 19 2 0 43 28 48
2018 PC-03 13 41 26 13 8 0 0 54 21 39
2017 PC 22 30 28 13 6 0 1 52 20 106
2017 PC-02 10 32 30 19 9 0 0 42 28 46
2017 PC-03 20 29 25 14 9 0 3 50 24 35
2014 PC 14 28 28 17 13 0 0 42 30 87
2014 PC-02 8 29 34 19 10 0 0 37 29 38
2014 PC-03 15 30 23 15 17 0 0 45 32 46
2011 PC 14 30 27 20 8 0 1 44 29 168
2011 PC-02 13 28 28 20 9 0 1 42 30 89
2011 PC-03 8 28 28 25 10 0 0 37 35 60

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 9 21 42 24 3 1 0 28 30 121
2019 PC-01 20 30 20 30 0 0 0 30 50 10
2019 PC-02 8 20 45 22 5 0 0 27 28 60
2019 PC-03 8 18 45 25 3 3 0 28 26 40
2018 PC 10 16 60 11 2 0 0 13 27 97
2018 PC-02 15 17 58 8 2 0 0 10 31 48
2018 PC-03 3 18 64 13 3 0 0 15 21 39
2017 PC 10 21 41 17 8 0 2 26 32 107
2017 PC-02 11 24 47 13 4 0 2 17 35 46
2017 PC-03 14 16 48 17 5 0 0 22 30 36
2014 PC 13 37 42 8 0 0 0 8 51 87
2014 PC-02 8 39 48 5 0 0 0 5 47 38
2014 PC-03 15 34 40 11 0 0 0 11 49 46
2011 PC 9 40 38 11 2 1 0 13 49 168
2011 PC-02 6 47 38 8 1 0 0 9 53 89
2011 PC-03 17 33 32 15 3 0 0 18 50 60

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 12 21 37 22 7 0 1 30 33 121
2019 PC-01 30 20 20 20 0 0 10 22 56 10
2019 PC-02 10 22 43 17 8 0 0 25 32 60
2019 PC-03 8 18 35 33 8 0 0 40 25 40
2018 PC 12 23 42 18 4 1 0 22 35 97
2018 PC-02 10 21 48 19 0 2 0 19 32 48
2018 PC-03 10 23 36 21 10 0 0 31 33 39
2017 PC 15 23 28 22 7 2 3 30 40 107
2017 PC-02 13 26 36 15 6 4 0 22 40 46
2017 PC-03 11 22 28 34 5 0 0 39 33 36
2014 PC 16 42 28 8 6 1 0 14 58 87
2014 PC-02 10 42 37 3 5 3 0 8 54 38
2014 PC-03 19 42 19 13 6 0 0 19 62 46
2011 PC 19 30 29 17 2 1 1 20 50 168
2011 PC-02 19 36 26 16 2 0 1 18 56 89
2011 PC-03 23 20 33 18 3 0 2 22 44 60

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 12 28 42 14 3 1 0 18 40 121
2019 PC-01 20 40 10 30 0 0 0 30 60 10
2019 PC-02 10 20 55 12 3 0 0 15 30 60
2019 PC-03 13 38 33 10 5 3 0 15 51 40
2018 PC 18 23 41 12 3 2 1 16 41 97
2018 PC-02 10 21 52 8 4 4 0 13 33 48
2018 PC-03 21 23 33 21 3 0 0 23 44 39
2017 PC 14 28 30 17 6 0 4 25 44 107
2017 PC-02 15 28 36 21 0 0 0 21 43 46
2017 PC-03 11 36 29 17 8 0 0 25 47 36
2014 PC 26 29 33 11 1 0 0 12 55 87
2014 PC-02 10 31 45 11 3 0 0 13 42 38
2014 PC-03 36 25 26 13 0 0 0 13 62 46
2011 PC 17 33 28 15 3 2 2 19 52 168
2011 PC-02 10 33 39 13 1 1 2 15 44 89
2011 PC-03 28 35 18 10 5 2 2 16 66 60

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 2 21 43 29 5 1 0 34 23 119
2019 PC-01 0 10 50 40 0 0 0 40 10 10
2019 PC-02 0 22 45 26 7 0 0 33 22 58
2019 PC-03 3 18 45 30 3 3 0 33 21 40
2018 PC 6 25 41 25 3 0 0 28 31 96
2018 PC-02 6 21 45 23 4 0 0 28 28 47
2018 PC-03 3 33 33 31 0 0 0 31 36 39
2017 PC 5 17 36 31 7 0 4 39 23 107
2017 PC-02 6 15 45 28 6 0 0 34 21 46
2017 PC-03 5 20 42 28 5 0 0 33 25 36
2014 PC 7 25 40 21 5 0 2 26 33 85
2014 PC-02 3 22 46 27 3 0 0 30 24 37
2014 PC-03 9 28 39 17 2 0 5 20 39 45
2011 PC 6 18 42 27 7 1 0 34 24 167
2011 PC-02 5 17 48 25 6 0 0 31 22 88
2011 PC-03 10 22 40 22 5 2 0 27 32 60

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 17 25 37 13 5 2 2 19 43 120
2019 PC-01 30 10 40 10 0 0 10 11 44 10
2019 PC-02 17 25 39 10 8 0 0 19 42 59
2019 PC-03 13 28 33 18 3 5 3 22 43 40
2018 PC 21 31 25 18 5 1 0 23 52 97
2018 PC-02 23 31 25 13 6 2 0 19 55 48
2018 PC-03 15 33 23 26 3 0 0 28 49 39
2017 PC 22 24 33 12 5 0 4 19 47 107
2017 PC-02 30 28 30 8 0 0 4 9 60 46
2017 PC-03 15 36 27 19 3 0 0 22 51 36
2014 PC 32 36 20 5 1 0 6 6 72 87
2014 PC-02 21 39 21 8 3 0 8 12 66 38
2014 PC-03 40 36 17 2 0 0 4 2 80 46
2011 PC 26 39 24 8 1 1 2 9 66 168
2011 PC-02 25 42 25 7 1 0 1 8 67 89
2011 PC-03 27 43 20 7 2 0 2 8 71 60

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 16 24 30 21 6 2 2 28 41 118
2019 PC-01 30 40 0 20 0 0 10 22 78 10
2019 PC-02 15 22 32 20 10 0 0 31 37 59
2019 PC-03 10 28 31 23 0 5 3 25 42 39
2018 PC 21 26 34 16 2 1 0 19 47 97
2018 PC-02 25 19 40 15 0 2 0 15 45 48
2018 PC-03 10 33 31 21 5 0 0 26 44 39
2017 PC 19 25 34 10 8 1 2 19 45 107
2017 PC-02 19 28 46 4 0 0 2 4 48 46
2017 PC-03 19 25 33 11 12 0 0 23 44 36
2014 PC 16 31 27 15 4 0 7 21 50 87
2014 PC-02 21 31 26 11 5 0 5 17 55 38
2014 PC-03 11 34 25 19 4 0 7 25 48 46
2011 PC 8 25 35 22 5 1 4 28 35 167
2011 PC-02 9 31 34 23 2 0 1 25 40 88
2011 PC-03 10 18 42 15 8 2 5 25 30 60

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 16 28 36 14 7 0 0 21 43 120
2019 PC-01 20 50 10 20 0 0 0 20 70 10
2019 PC-02 15 25 39 10 10 0 0 20 41 59
2019 PC-03 15 28 35 18 5 0 0 23 43 40
2018 PC 17 25 41 13 3 1 1 16 43 96
2018 PC-02 13 32 36 15 2 2 0 17 46 47
2018 PC-03 21 15 46 13 5 0 0 18 36 39
2017 PC 13 28 29 18 4 3 5 24 45 107
2017 PC-02 19 28 34 11 0 6 2 12 51 46
2017 PC-03 11 31 22 30 3 0 3 34 43 36
2014 PC 19 28 36 10 0 3 3 11 50 87
2014 PC-02 16 31 34 11 0 8 0 12 51 38
2014 PC-03 19 28 36 11 0 0 7 11 50 46

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 7 18 35 32 7 0 1 40 25 121
2019 PC-01 0 10 50 30 10 0 0 40 10 10
2019 PC-02 8 10 40 32 10 0 0 42 18 60
2019 PC-03 3 28 30 33 5 0 3 38 31 40
Top of Page

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 70 12 7 2 2 0 6 87 5 121
2019 PC-01 90 0 10 0 0 0 0 90 0 10
2019 PC-02 73 8 5 5 2 0 7 88 7 60
2019 PC-03 58 20 10 0 5 0 8 84 5 40
2017 PC 73 10 4 6 3 0 3 86 9 106
2017 PC-02 80 11 2 4 2 0 0 91 6 45
2017 PC-03 64 9 8 14 3 0 3 75 17 36
2014 PC 70 11 4 2 8 0 4 85 11 87
2014 PC-02 87 5 0 3 3 0 3 95 5 38
2014 PC-03 55 15 8 2 13 0 6 75 16 46
2011 PC 71 13 8 4 2 0 2 85 7 168
2011 PC-02 73 15 4 3 1 0 3 91 5 89
2011 PC-03 60 13 15 7 5 0 0 73 12 60

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 12 40 19 16 5 8 0 57 23 121
2019 PC-01 10 30 20 20 10 10 0 44 33 10
2019 PC-02 15 42 18 13 7 5 0 60 21 60
2019 PC-03 13 40 23 13 0 13 0 60 14 40
2018 PC 10 42 19 14 6 6 2 57 22 97
2018 PC-02 13 48 17 15 4 4 0 63 20 48
2018 PC-03 10 38 21 13 3 10 5 58 18 39
2017 PC 17 35 13 15 8 6 7 59 26 106
2017 PC-02 15 44 15 13 7 4 2 63 21 45
2017 PC-03 14 42 16 8 6 5 8 64 17 36
2014 PC 26 38 14 12 6 2 2 67 19 87
2014 PC-02 24 37 16 13 8 0 3 62 22 38
2014 PC-03 30 42 6 11 4 4 2 77 16 46

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 29 49 4 13 4 1 0 78 18 121
2019 PC-01 10 60 0 20 10 0 0 70 30 10
2019 PC-02 27 52 3 17 2 0 0 78 18 60
2019 PC-03 40 48 3 8 3 0 0 88 10 40
2018 PC 37 42 7 6 7 0 0 79 13 97
2018 PC-02 40 44 6 4 6 0 0 83 10 48
2018 PC-03 36 46 3 8 8 0 0 82 15 39
2017 PC 37 34 7 12 8 0 1 72 20 106
2017 PC-02 28 46 9 13 4 0 0 74 17 45
2017 PC-03 44 31 8 15 3 0 0 75 17 36
2014 PC 41 36 10 8 1 4 0 80 9 87
2014 PC-02 40 37 10 8 0 5 0 81 8 38
2014 PC-03 45 34 8 6 2 4 0 82 9 46

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 40 41 5 12 2 0 0 82 13 121
2019 PC-01 40 40 0 20 0 0 0 80 20 10
2019 PC-02 42 42 3 12 2 0 0 83 13 60
2019 PC-03 43 43 8 8 0 0 0 85 8 40
2018 PC 44 40 5 9 1 0 0 85 10 97
2018 PC-02 40 48 4 8 0 0 0 88 8 48
2018 PC-03 51 38 3 5 3 0 0 90 8 39
2017 PC 41 47 2 6 4 0 0 88 10 107
2017 PC-02 34 55 2 4 4 0 0 90 9 46
2017 PC-03 50 44 0 3 4 0 0 94 6 36
2014 PC 47 40 7 6 0 0 0 87 6 87
2014 PC-02 42 47 8 3 0 0 0 90 3 38
2014 PC-03 53 36 2 9 0 0 0 89 9 46

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 43 47 4 2 3 1 0 91 5 121
2019 PC-01 30 60 10 0 0 0 0 90 0 10
2019 PC-02 45 45 5 2 3 0 0 90 5 60
2019 PC-03 50 45 0 3 0 3 0 97 3 40
2018 PC 47 40 5 6 1 0 0 88 7 97
2018 PC-02 52 38 4 4 2 0 0 90 6 48
2018 PC-03 46 46 3 5 0 0 0 92 5 39
Top of Page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 57 34 4 4 1 0 0 91 5 120
2019 PC-01 40 60 0 0 0 0 0 100 0 10
2019 PC-02 60 32 3 3 2 0 0 92 5 60
2019 PC-03 59 31 3 8 0 0 0 90 8 39

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 36 33 10 14 5 1 1 71 19 121
2019 PC-01 40 40 10 0 10 0 0 80 10 10
2019 PC-02 42 32 10 13 3 0 0 73 17 60
2019 PC-03 33 33 10 15 5 3 3 68 21 40
2018 PC 34 38 12 13 1 1 0 73 15 97
2018 PC-02 35 42 8 13 0 2 0 79 13 48
2018 PC-03 31 38 18 13 0 0 0 69 13 39
2017 PC 31 39 7 15 8 0 0 70 22 107
2017 PC-02 30 47 6 8 9 0 0 77 17 46
2017 PC-03 34 33 11 11 11 0 0 67 22 36
2014 PC 27 44 9 18 2 0 0 71 20 87
2014 PC-02 21 50 10 16 3 0 0 71 19 38
2014 PC-03 32 36 8 21 2 0 0 68 23 46
2011 PC 20 44 13 14 7 1 1 65 21 168
2011 PC-02 17 45 15 15 6 1 2 64 21 89
2011 PC-03 18 45 13 12 12 0 0 63 23 60

Question 26. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 45 33 10 8 4 1 0 78 12 120
2019 PC-01 40 30 20 0 10 0 0 70 10 10
2019 PC-02 48 33 8 8 2 0 0 82 10 60
2019 PC-03 45 33 10 5 5 3 0 79 10 40
2018 PC 43 31 11 9 3 2 0 76 13 96
2018 PC-02 47 36 6 9 0 2 0 85 9 47
2018 PC-03 46 21 18 8 5 3 0 68 13 39
2017 PC 46 32 7 8 5 2 0 80 13 107
2017 PC-02 43 38 2 13 4 0 0 81 17 46
2017 PC-03 40 38 5 8 8 0 0 78 16 36
2014 PC 44 30 16 7 2 0 1 75 9 87
2014 PC-02 37 37 10 11 5 0 0 73 16 38
2014 PC-03 51 23 19 4 0 0 2 76 4 46
2011 PC 34 37 11 11 4 2 1 73 15 168
2011 PC-02 29 42 8 12 3 3 2 75 17 89
2011 PC-03 33 32 17 12 5 2 0 66 17 60

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 37 36 11 13 2 1 0 74 15 121
2019 PC-01 40 30 10 20 0 0 0 70 20 10
2019 PC-02 42 38 8 10 2 0 0 80 12 60
2019 PC-03 33 38 15 13 0 3 0 72 13 40
2018 PC 39 38 12 7 3 0 0 77 10 97
2018 PC-02 40 44 8 6 2 0 0 83 8 48
2018 PC-03 38 33 18 10 0 0 0 72 10 39
2017 PC 35 38 7 13 5 0 1 74 18 107
2017 PC-02 34 43 4 9 9 0 2 78 17 46
2017 PC-03 31 44 3 19 3 0 0 75 22 36
2014 PC 35 42 9 10 4 0 0 77 14 86
2014 PC-02 27 51 8 8 6 0 0 78 14 37
2014 PC-03 42 34 11 11 2 0 0 77 13 46
2011 PC 24 43 13 13 5 2 1 69 18 168
2011 PC-02 21 42 15 12 6 3 1 66 19 89
2011 PC-03 23 50 8 13 5 0 0 73 18 60

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 79 10 2 1 2 0 7 96 3 121
2019 PC-01 90 0 10 0 0 0 0 90 0 10
2019 PC-02 82 7 0 2 2 0 8 96 4 60
2019 PC-03 70 18 3 0 3 0 8 95 3 40
2017 PC 80 9 4 2 2 0 2 91 5 107
2017 PC-02 85 6 4 0 2 0 2 93 2 46
2017 PC-03 73 19 3 3 0 0 3 94 3 36
2014 PC 78 7 2 4 4 0 4 88 9 87
2014 PC-02 92 3 0 0 3 0 3 97 3 38
2014 PC-03 66 8 4 8 6 0 6 80 16 46
2011 PC 76 8 5 2 2 1 5 90 4 168
2011 PC-02 73 10 6 2 1 0 8 90 4 89
2011 PC-03 73 8 7 2 5 2 3 86 7 60

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 55 30 6 4 2 1 2 87 7 121
2019 PC-01 60 30 0 10 0 0 0 90 10 10
2019 PC-02 52 33 5 3 3 0 3 88 7 60
2019 PC-03 60 28 5 3 3 3 0 90 5 40
2017 PC 45 34 4 8 5 1 3 83 13 107
2017 PC-02 47 34 4 6 4 0 4 85 11 46
2017 PC-03 50 27 0 15 5 3 0 79 21 36
2014 PC 49 37 6 2 2 0 3 90 5 87
2014 PC-02 50 37 5 5 3 0 0 87 8 38
2014 PC-03 51 36 4 0 2 0 7 93 2 46
2011 PC 43 35 7 8 5 2 1 80 13 168
2011 PC-02 40 39 9 4 3 2 1 83 8 89
2011 PC-03 40 35 5 13 7 0 0 75 20 60

Question 30. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 64 24 5 5 2 0 0 88 7 121
2019 PC-01 50 40 0 10 0 0 0 90 10 10
2019 PC-02 67 25 2 3 3 0 0 92 7 60
2019 PC-03 65 20 13 3 0 0 0 85 3 40
2018 PC 65 24 6 1 3 1 0 89 4 96
2018 PC-02 69 19 8 0 2 2 0 89 2 48
2018 PC-03 61 34 3 0 3 0 0 95 3 38
2017 PC 57 24 11 4 3 0 0 82 8 106
2017 PC-02 62 21 6 6 4 0 0 83 10 46
2017 PC-03 52 28 11 3 6 0 0 80 8 35

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 43 36 10 7 4 0 0 79 11 121
2019 PC-01 30 60 0 0 10 0 0 90 10 10
2019 PC-02 42 38 12 7 2 0 0 80 8 60
2019 PC-03 50 30 10 5 5 0 0 80 10 40
2018 PC 48 21 19 9 3 0 0 69 12 97
2018 PC-02 54 25 17 4 0 0 0 79 4 48
2018 PC-03 44 18 23 13 3 0 0 62 15 39
2017 PC 45 33 13 2 8 0 0 78 9 107
2017 PC-02 47 30 13 4 6 0 0 77 11 46
2017 PC-03 37 33 16 0 14 0 0 70 14 36
2014 PC 40 36 10 9 4 0 0 76 14 87
2014 PC-02 42 37 5 11 5 0 0 79 16 38
2014 PC-03 43 32 15 6 4 0 0 75 11 46

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 5 43 19 21 5 2 5 52 28 58
2019 PC-02 2 49 17 20 5 2 5 55 26 41
2019 PC-03 9 27 27 27 9 0 0 36 36 11
Top of Page

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 25 32 17 11 5 11 0 64 18 120
2019 PC-01 30 10 30 20 10 0 0 40 30 10
2019 PC-02 22 37 17 10 3 12 0 66 15 60
2019 PC-03 30 35 15 8 0 13 0 74 9 40
2018 PC 20 38 18 11 9 4 0 60 22 97
2018 PC-02 13 38 21 13 8 8 0 55 23 48
2018 PC-03 28 44 13 13 3 0 0 72 15 39
2017 PC 22 37 15 17 4 5 0 62 22 107
2017 PC-02 17 40 11 23 2 6 0 61 27 46
2017 PC-03 17 50 14 8 5 5 0 71 15 36
2014 PC 11 43 16 18 4 8 0 59 24 87
2014 PC-02 8 42 18 26 0 5 0 53 28 38
2014 PC-03 15 42 15 13 4 11 0 64 19 46
2011 PC 16 28 23 18 10 5 0 46 30 168
2011 PC-02 13 26 22 25 9 4 0 41 35 89
2011 PC-03 13 33 28 7 13 5 0 49 21 60

Question 35. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 16 38 22 14 8 3 0 55 23 120
2019 PC-01 0 30 20 30 20 0 0 30 50 10
2019 PC-02 12 45 20 13 8 2 0 58 22 60
2019 PC-03 25 33 28 10 0 5 0 61 11 40
2018 PC 21 36 14 16 11 1 0 57 28 97
2018 PC-02 17 38 15 21 8 2 0 55 30 48
2018 PC-03 28 36 18 13 5 0 0 64 18 39
2017 PC 18 39 9 23 10 1 0 58 33 107
2017 PC-02 13 36 11 30 9 2 0 50 39 46
2017 PC-03 16 51 11 14 8 0 0 67 22 36
2014 PC 9 34 18 27 11 1 0 43 39 87
2014 PC-02 5 37 16 34 8 0 0 42 42 38
2014 PC-03 13 30 21 23 11 2 0 44 35 46
2011 PC 9 30 16 25 19 1 0 40 44 168
2011 PC-02 8 28 20 22 20 1 0 36 43 89
2011 PC-03 7 33 10 30 20 0 0 40 50 60

Question 36. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 9 29 24 23 12 3 0 40 35 120
2019 PC-01 10 10 20 30 30 0 0 20 60 10
2019 PC-02 5 38 20 27 8 2 0 44 36 60
2019 PC-03 18 23 30 15 8 8 0 43 24 40
2018 PC 10 35 19 21 13 2 0 46 35 97
2018 PC-02 10 38 21 19 10 2 0 49 30 48
2018 PC-03 13 33 18 23 10 3 0 47 34 39
2017 PC 12 27 21 26 12 3 0 40 38 106
2017 PC-02 7 28 20 28 13 4 0 36 43 45
2017 PC-03 5 33 31 16 8 5 0 41 26 36
2014 PC 1 35 15 30 15 4 0 38 47 87
2014 PC-02 0 34 13 34 13 5 0 36 50 38
2014 PC-03 2 34 17 30 13 4 0 38 44 46
2011 PC 3 24 15 30 23 4 1 29 55 168
2011 PC-02 3 27 17 29 20 3 0 31 51 89
2011 PC-03 2 20 13 35 27 3 0 22 64 60

Question 37. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 9 34 18 27 9 3 0 44 37 120
2019 PC-01 10 20 10 20 40 0 0 30 60 10
2019 PC-02 5 37 22 28 5 3 0 43 34 60
2019 PC-03 15 35 20 25 3 3 0 51 28 40
2018 PC 6 34 14 30 14 1 0 41 45 97
2018 PC-02 6 38 15 27 13 2 0 45 40 48
2018 PC-03 5 36 18 33 8 0 0 41 41 39
2017 PC 14 30 17 24 11 5 0 46 36 107
2017 PC-02 10 36 17 23 6 6 0 50 32 46
2017 PC-03 9 36 22 22 11 0 0 45 33 36
2014 PC 3 39 19 25 10 3 0 44 36 87
2014 PC-02 3 37 29 24 6 3 0 40 30 38
2014 PC-03 4 40 13 28 11 4 0 47 40 46
2011 PC 5 29 15 31 18 1 0 34 50 168
2011 PC-02 4 29 19 31 15 1 0 34 47 89
2011 PC-03 5 25 12 35 23 0 0 30 58 60

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 30 30 12 9 4 12 3 71 16 121
2019 PC-01 20 10 0 30 10 20 10 43 57 10
2019 PC-02 23 35 12 10 3 12 5 70 16 60
2019 PC-03 40 30 15 3 0 13 0 80 3 40
Top of Page

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 25 52 16 6 2 0 0 77 7 121
2019 PC-01 20 40 30 10 0 0 0 60 10 10
2019 PC-02 27 47 20 7 0 0 0 73 7 60
2019 PC-03 28 65 5 3 0 0 0 93 3 40
2018 PC 28 45 14 10 2 0 0 73 12 97
2018 PC-02 23 44 17 13 4 0 0 67 17 48
2018 PC-03 38 49 5 8 0 0 0 87 8 39
2017 PC 33 41 12 11 2 0 0 74 13 107
2017 PC-02 23 51 11 13 2 0 0 74 15 46
2017 PC-03 31 44 14 11 0 0 0 75 11 36
2014 PC 22 52 15 7 3 1 0 75 10 87
2014 PC-02 26 53 13 8 0 0 0 79 8 38
2014 PC-03 21 55 13 4 4 2 0 78 9 46
2011 PC 35 39 11 13 2 0 0 74 15 168
2011 PC-02 27 44 15 15 0 0 0 71 15 89
2011 PC-03 38 35 8 13 5 0 0 73 18 60

Question 40. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 5 40 19 23 10 2 1 47 34 121
2019 PC-01 10 0 10 60 10 10 0 11 78 10
2019 PC-02 5 42 20 22 8 2 2 48 31 60
2019 PC-03 5 48 23 15 10 0 0 53 25 40

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 19 52 14 12 2 1 0 72 14 121
2019 PC-01 20 30 10 40 0 0 0 50 40 10
2019 PC-02 23 53 10 10 3 0 0 77 13 60
2019 PC-03 15 58 18 5 3 3 0 74 8 40
2018 PC 24 55 8 6 6 1 0 79 13 97
2018 PC-02 21 65 6 2 4 2 0 87 6 48
2018 PC-03 31 49 8 13 0 0 0 79 13 39
2017 PC 26 45 11 10 3 3 2 75 13 107
2017 PC-02 26 53 11 6 0 2 2 82 7 46
2017 PC-03 19 44 11 14 9 0 3 65 23 36
2014 PC 30 45 9 10 3 2 0 77 14 87
2014 PC-02 29 50 8 10 3 0 0 79 13 38
2014 PC-03 34 40 11 8 4 2 0 76 13 46
2011 PC 24 41 14 13 4 3 2 68 18 168
2011 PC-02 21 45 15 10 4 2 2 69 15 89
2011 PC-03 27 37 12 18 3 3 0 66 22 60

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 24 47 16 10 2 2 0 72 12 119
2019 PC-02 25 51 15 5 3 0 0 76 8 59
2019 PC-03 23 55 13 8 0 3 0 79 8 40
2018 PC 25 43 16 13 2 0 0 68 15 97
2018 PC-02 25 42 19 13 2 0 0 67 15 48
2018 PC-03 28 49 13 10 0 0 0 77 10 39

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 9 32 17 21 9 11 0 46 34 121
2019 PC-01 10 10 10 50 10 10 0 22 67 10
2019 PC-02 12 42 15 17 7 8 0 58 25 60
2019 PC-03 8 28 25 18 10 13 0 40 31 40
2018 PC 13 32 21 20 8 6 0 48 30 96
2018 PC-02 15 35 21 19 6 4 0 52 26 48
2018 PC-03 8 37 18 18 8 11 0 50 29 38
2017 PC 7 30 20 16 14 11 2 43 35 107
2017 PC-02 2 38 19 23 8 9 0 44 35 46
2017 PC-03 5 34 28 5 14 11 3 45 22 36
2014 PC 8 33 22 22 10 3 1 42 34 87
2014 PC-02 5 34 21 24 11 3 3 42 36 38
2014 PC-03 11 30 25 21 8 4 0 42 31 46
2011 PC 16 26 15 24 12 7 1 45 39 168
2011 PC-02 16 22 15 27 12 6 2 41 43 89
2011 PC-03 13 30 17 20 12 8 0 47 35 60

Question 44. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 14 40 17 17 10 2 0 55 27 121
2019 PC-01 10 20 10 10 40 10 0 33 56 10
2019 PC-02 13 47 13 17 10 0 0 60 27 60
2019 PC-03 18 40 23 13 5 3 0 59 18 40
2018 PC 15 43 16 14 9 1 0 59 24 97
2018 PC-02 13 50 19 10 6 2 0 64 17 48
2018 PC-03 18 44 18 10 10 0 0 62 21 39
2017 PC 15 32 16 21 10 6 1 50 33 107
2017 PC-02 9 45 15 21 9 2 0 54 30 46
2017 PC-03 19 33 16 19 9 0 3 54 29 36
2014 PC 12 30 18 27 10 1 1 44 38 87
2014 PC-02 8 34 18 29 5 3 3 44 36 38
2014 PC-03 17 25 19 23 15 0 0 42 38 46
2011 PC 18 35 14 18 13 1 1 54 31 168
2011 PC-02 16 37 18 16 13 0 0 53 29 89
2011 PC-03 20 30 12 23 13 2 0 51 37 60

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 16 39 12 17 15 2 0 55 32 121
2019 PC-01 10 0 20 20 40 10 0 11 67 10
2019 PC-02 17 52 8 13 10 0 0 68 23 60
2019 PC-03 18 35 13 18 15 3 0 54 33 40
2018 PC 16 34 15 21 12 1 0 51 33 97
2018 PC-02 15 31 21 21 10 2 0 47 32 48
2018 PC-03 21 44 10 15 10 0 0 64 26 39
2017 PC 15 39 15 16 11 2 2 56 29 107
2017 PC-02 15 43 17 17 9 0 0 58 26 46
2017 PC-03 11 47 8 11 17 3 3 61 30 36
2014 PC 11 36 21 16 11 3 1 49 28 87
2014 PC-02 10 52 13 16 6 3 0 65 22 38
2014 PC-03 13 25 25 17 15 2 2 40 33 46
2011 PC 11 29 13 21 21 4 1 43 44 168
2011 PC-02 10 33 13 19 20 4 0 45 41 89
2011 PC-03 12 23 17 25 20 2 2 36 47 60

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 29 32 22 12 4 0 1 62 16 121
2019 PC-01 40 40 20 0 0 0 0 80 0 10
2019 PC-02 23 33 27 12 3 0 2 58 15 60
2019 PC-03 35 25 20 15 5 0 0 60 20 40

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 47 24 10 7 6 1 6 76 13 121
2019 PC-01 70 10 10 0 0 0 10 89 0 10
2019 PC-02 53 22 7 7 7 0 5 79 14 60
2019 PC-03 30 35 13 8 5 3 8 72 14 40

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 41 31 16 8 3 0 1 73 12 121
2019 PC-01 30 20 20 30 0 0 0 50 30 10
2019 PC-02 43 27 22 3 3 0 2 71 7 60
2019 PC-03 40 40 10 8 3 0 0 80 10 40

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 35 32 13 11 5 3 1 70 16 121
2019 PC-01 20 30 20 20 10 0 0 50 30 10
2019 PC-02 38 28 15 12 3 2 2 69 16 60
2019 PC-03 35 38 13 5 5 5 0 76 11 40

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 24 20 24 16 12 2 2 46 29 121
2019 PC-01 10 0 40 20 20 10 0 11 44 10
2019 PC-02 32 10 30 18 8 0 2 42 27 60
2019 PC-03 18 40 13 10 15 3 3 61 26 40

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 75 16 4 3 1 1 1 92 3 120
2019 PC-01 70 0 20 10 0 0 0 70 10 10
2019 PC-02 78 17 2 2 0 0 2 97 2 60
2019 PC-03 74 18 5 0 0 3 0 95 0 39

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 75 16 2 1 2 3 2 96 3 120
2019 PC-01 60 20 0 0 0 10 10 100 0 10
2019 PC-02 80 17 2 2 0 0 0 97 2 59
2019 PC-03 73 15 3 0 0 8 3 97 0 40

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 79 6 5 2 1 0 7 92 3 121
2019 PC-01 80 0 10 0 0 0 10 89 0 10
2019 PC-02 82 7 5 2 0 0 5 93 2 60
2019 PC-03 75 8 3 3 3 0 10 92 6 40

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 17 47 18 16 2 0 0 64 18 121
2019 PC-01 10 10 20 60 0 0 0 20 60 10
2019 PC-02 18 47 20 12 3 0 0 65 15 60
2019 PC-03 15 58 18 10 0 0 0 73 10 40
2018 PC 14 52 15 12 6 0 0 66 19 97
2018 PC-02 10 56 19 8 6 0 0 67 15 48
2018 PC-03 21 51 10 18 0 0 0 72 18 39
2017 PC 15 47 17 14 4 3 0 64 18 107
2017 PC-02 11 58 13 15 2 2 0 70 17 46
2017 PC-03 11 53 27 5 3 0 0 64 8 36

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 20 50 16 12 2 1 0 71 13 120
2019 PC-01 20 40 20 20 0 0 0 60 20 10
2019 PC-02 20 50 22 8 0 0 0 70 8 60
2019 PC-03 21 56 8 10 3 3 0 79 13 39
2018 PC 24 58 8 5 1 3 0 85 6 96
2018 PC-02 28 47 11 9 2 4 0 78 11 47
2018 PC-03 23 69 5 0 0 3 0 95 0 39
2017 PC 31 52 9 5 2 1 0 83 8 107
2017 PC-02 24 55 13 9 0 0 0 79 9 46
2017 PC-03 36 56 3 6 0 0 0 92 6 36
2014 PC 24 59 10 4 2 1 0 83 7 87
2014 PC-02 31 48 16 3 3 0 0 79 5 38
2014 PC-03 19 66 6 6 0 2 0 87 7 46
2011 PC 24 52 13 7 3 1 0 77 10 168
2011 PC-02 15 63 15 6 2 0 0 78 8 89
2011 PC-03 32 38 15 8 3 3 0 72 12 60

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 24 48 13 13 0 2 0 73 13 121
2019 PC-01 20 30 10 40 0 0 0 50 40 10
2019 PC-02 20 52 18 8 0 2 0 73 8 60
2019 PC-03 30 50 5 15 0 0 0 80 15 40
2018 PC 36 38 14 6 3 3 0 76 10 96
2018 PC-02 38 38 6 9 6 2 0 78 15 47
2018 PC-03 41 41 13 0 0 5 0 86 0 39
2017 PC 31 44 11 5 5 4 0 79 10 107
2017 PC-02 34 45 15 2 4 0 0 79 6 46
2017 PC-03 22 62 5 8 0 3 0 86 8 36
2014 PC 26 54 8 7 0 6 0 84 7 87
2014 PC-02 29 45 13 5 0 8 0 80 6 38
2014 PC-03 23 62 4 9 0 2 0 87 9 46

Question 50. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 40 46 9 3 2 0 0 86 5 121
2019 PC-01 20 40 30 10 0 0 0 60 10 10
2019 PC-02 45 43 7 2 3 0 0 88 5 60
2019 PC-03 38 55 5 3 0 0 0 93 3 40
2018 PC 44 40 11 3 2 0 0 84 5 95
2018 PC-02 51 32 13 0 4 0 0 83 4 47
2018 PC-03 38 49 10 3 0 0 0 87 3 39
2017 PC 37 45 6 5 5 1 0 83 10 107
2017 PC-02 36 51 4 4 4 0 0 87 9 46
2017 PC-03 33 49 3 8 4 3 0 85 12 36
2014 PC 29 44 16 8 3 0 0 73 11 87
2014 PC-02 32 39 16 13 0 0 0 71 13 38
2014 PC-03 30 47 15 4 4 0 0 77 8 46
2011 PC 30 40 17 9 5 0 0 70 14 168
2011 PC-02 24 40 19 12 4 0 0 64 17 89
2011 PC-03 33 42 15 7 3 0 0 75 10 60

Question 51. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 31 44 17 4 4 0 0 74 8 121
2019 PC-01 0 40 40 10 10 0 0 40 20 10
2019 PC-02 37 42 15 2 5 0 0 78 7 60
2019 PC-03 30 50 18 0 3 0 0 80 3 40
2018 PC 39 35 15 6 5 0 0 74 12 95
2018 PC-02 51 28 13 2 6 0 0 79 9 47
2018 PC-03 34 47 11 5 3 0 0 82 8 38
2017 PC 40 36 16 5 3 0 0 75 8 107
2017 PC-02 45 36 13 4 2 0 0 81 6 46
2017 PC-03 47 31 11 11 0 0 0 78 11 36
2014 PC 33 31 15 18 2 1 0 65 20 87
2014 PC-02 24 34 21 21 0 0 0 58 21 38
2014 PC-03 38 32 11 15 4 0 0 70 19 46
2011 PC 36 40 12 7 5 0 0 76 12 168
2011 PC-02 35 39 17 7 2 0 0 74 9 89
2011 PC-03 37 38 8 10 7 0 0 75 17 60

Question 52. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 26 45 14 12 4 0 0 70 16 121
2019 PC-01 0 40 30 30 0 0 0 40 30 10
2019 PC-02 28 45 15 7 5 0 0 73 12 60
2019 PC-03 28 53 10 8 3 0 0 80 10 40
2018 PC 33 42 9 9 6 0 0 75 16 95
2018 PC-02 43 34 9 9 6 0 0 77 15 47
2018 PC-03 29 50 11 8 3 0 0 79 11 38
2017 PC 31 37 17 9 5 0 0 69 14 107
2017 PC-02 40 34 11 11 4 0 0 74 15 46
2017 PC-03 28 47 11 12 3 0 0 75 15 36
2014 PC 22 34 18 22 3 0 0 56 26 87
2014 PC-02 16 29 27 26 3 0 0 45 29 38
2014 PC-03 30 36 13 17 4 0 0 66 21 46
2011 PC 27 35 18 12 7 1 0 63 19 168
2011 PC-02 25 33 24 16 2 1 0 58 18 89
2011 PC-03 30 37 10 10 13 0 0 67 23 60

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 41 30 12 11 5 2 0 72 16 121
2019 PC-01 10 50 20 20 0 0 0 60 20 10
2019 PC-02 45 25 10 12 7 2 0 71 19 60
2019 PC-03 50 28 13 5 3 3 0 79 8 40
2018 PC 39 28 18 5 7 3 0 69 13 96
2018 PC-02 53 17 17 4 4 4 0 73 9 47
2018 PC-03 31 41 15 5 5 3 0 74 11 39
2017 PC 41 33 9 11 4 1 2 75 16 107
2017 PC-02 49 26 11 11 2 2 0 76 13 46
2017 PC-03 42 45 8 3 3 0 0 86 5 36
2014 PC 27 40 12 12 5 3 0 70 17 87
2014 PC-02 24 45 16 13 0 3 0 70 13 38
2014 PC-03 32 38 6 13 9 2 0 72 22 46
2011 PC 39 30 15 9 4 2 1 71 13 168
2011 PC-02 37 31 20 4 3 3 0 71 8 89
2011 PC-03 43 27 10 13 5 2 0 71 19 60
Top of Page

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2019 PC 18 46 36 121
2019 PC-01 50 0 50 10
2019 PC-02 13 48 38 60
2019 PC-03 23 53 25 40
2018 PC 18 41 41 97
2018 PC-02 8 42 50 48
2018 PC-03 26 49 26 39
2017 PC 16 42 42 106
2017 PC-02 9 40 51 46
2017 PC-03 17 54 29 35
2014 PC 21 41 38 87
2014 PC-02 26 34 39 38
2014 PC-03 19 45 36 46
2011 PC 16 50 34 168
2011 PC-02 16 53 31 89
2011 PC-03 13 47 40 60

Question 55. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2019 PC 0 59 9 9 23 0 22
2018 PC 18 53 6 6 18 0 17
2018 PC-03 30 50 0 0 20 0 10
2017 PC 26 5 14 15 35 5 16
2014 PC 10 42 10 27 9999 10 18
2014 PC-02 0 40 20 20 9999 20 10
2011 PC 31 15 15 15 9999 23 26
2011 PC-02 43 14 7 7 9999 29 14
Top of Page

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 38 51 6 5 0 0 0 89 5 120
2019 PC-02 43 47 7 3 0 0 0 90 3 60
2019 PC-03 33 58 5 5 0 0 0 90 5 40

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 60 29 7 2 0 2 0 91 2 121
2019 PC-01 40 30 20 10 0 0 0 70 10 10
2019 PC-02 65 28 5 2 0 0 0 93 2 60
2019 PC-03 68 23 8 0 0 3 0 92 0 40
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PC 11 89 119
2019 PC-02 10 90 59
2018 PC 10 90 97
2018 PC-02 13 88 48

Question 59a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PC 54 46 13

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PC 0 100 13
2018 PC 0 100 10

Question 59g. From whom did you experience harassment on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PC 0 100 13
2018 PC 0 100 10

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PC 46 54 13
2018 PC 50 50 10

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PC 38 62 13

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PC 62 38 13

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PC 38 62 13

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PC 38 62 13

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PC 62 38 13

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PC 0 100 13
2018 PC 0 100 10

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PC 54 46 13

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PC 38 62 13

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PC 0 100 13

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PC 15 85 121
2019 PC-02 12 88 60

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 5 18 22 7 9 31 7 37 27 121
2019 PC-01 10 10 40 10 20 10 0 22 33 10
2019 PC-02 8 22 20 3 10 27 10 47 21 60
2019 PC-03 0 13 28 10 3 45 3 24 24 40
2018 PC 11 21 23 8 5 25 6 46 20 95
2018 PC-02 13 23 21 4 6 23 9 53 16 47
2018 PC-03 11 18 21 11 3 32 5 46 21 38
2017 PC 10 19 25 11 7 25 3 40 25 107
2017 PC-02 2 28 28 6 6 25 4 43 18 46
2017 PC-03 11 20 19 14 6 27 3 44 29 36
2014 PC 10 25 20 7 4 27 7 52 17 87
2014 PC-02 13 26 16 16 3 21 5 53 25 38
2014 PC-03 8 26 21 0 4 32 8 57 7 46

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 22 42 14 9 7 5 0 68 17 121
2019 PC-01 10 30 30 20 10 0 0 40 30 10
2019 PC-02 30 40 15 7 7 2 0 71 14 60
2019 PC-03 18 50 13 13 0 8 0 73 14 40
2018 PC 22 42 21 8 3 3 0 66 12 95
2018 PC-02 21 53 17 6 2 0 0 74 9 47
2018 PC-03 29 34 18 8 3 8 0 69 11 38
2017 PC 23 36 21 10 5 5 0 62 16 107
2017 PC-02 24 43 19 9 2 4 0 69 11 46
2017 PC-03 25 42 14 14 4 3 0 68 18 36
2014 PC 25 38 16 7 3 11 0 71 11 87
2014 PC-02 37 26 18 8 3 8 0 69 11 38
2014 PC-03 17 47 15 4 2 15 0 75 7 46
2011 PC 34 46 13 3 1 2 1 83 4 168
2011 PC-02 31 47 15 3 0 3 0 81 3 89
2011 PC-03 35 47 12 3 2 2 0 83 5 60
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PC 7 93 121
2019 PC-01 0 100 10
2018 PC 6 94 97

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PC 11 89 121
2019 PC-02 12 88 60

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 8 18 20 11 5 32 6 43 25 121
2019 PC-01 10 10 40 10 10 20 0 25 25 10
2019 PC-02 12 22 17 8 5 30 7 53 21 60
2019 PC-03 3 15 25 15 0 38 5 30 26 40
2018 PC 8 21 22 4 1 36 7 52 9 95
2018 PC-02 13 23 19 4 0 31 10 61 7 48
2018 PC-03 5 24 18 5 0 45 3 55 10 38
2017 PC 9 22 21 6 6 35 3 49 18 107
2017 PC-02 4 23 28 0 4 36 4 46 7 46
2017 PC-03 5 31 22 5 3 30 3 55 12 36
2014 PC 9 22 17 7 3 36 6 54 17 87
2014 PC-02 10 24 16 5 3 34 8 59 14 38
2014 PC-03 8 19 19 9 2 38 4 48 19 46

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 25 39 18 8 4 6 0 68 13 121
2019 PC-01 10 20 40 20 0 10 0 33 22 10
2019 PC-02 30 42 17 5 5 2 0 73 10 60
2019 PC-03 20 43 20 13 0 5 0 66 13 40
2018 PC 20 43 22 7 1 7 0 67 9 96
2018 PC-02 23 50 15 6 2 4 0 76 9 48
2018 PC-03 21 41 23 10 0 5 0 65 11 39
2017 PC 25 47 11 5 6 8 0 77 11 107
2017 PC-02 28 55 9 2 2 4 0 87 4 46
2017 PC-03 22 48 11 5 3 11 0 78 9 36
2014 PC 27 43 12 7 1 10 0 77 9 87
2014 PC-02 31 40 16 3 0 10 0 79 3 38
2014 PC-03 25 42 8 11 2 11 0 76 14 46
2011 PC 38 40 13 6 1 3 0 80 7 168
2011 PC-02 30 47 15 4 0 3 0 80 5 89
2011 PC-03 40 33 13 8 2 3 0 76 10 60
Top of Page

Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 12 26 29 10 22 0 0 39 32 121
2019 PC-01 10 10 40 10 30 0 0 20 40 10
2019 PC-02 10 28 23 13 25 0 0 38 38 60
2019 PC-03 18 25 40 5 13 0 0 43 18 40
2018 PC 12 25 31 14 18 0 0 37 32 97
2018 PC-02 13 25 33 19 10 0 0 38 29 48
2018 PC-03 8 28 28 13 23 0 0 36 36 39
2017 PC 14 19 18 23 26 0 0 33 49 107
2017 PC-02 11 17 30 17 26 0 0 28 43 46
2017 PC-03 14 25 11 22 29 0 0 38 51 36

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 5 28 32 18 18 0 0 33 36 120
2019 PC-01 20 20 10 20 30 0 0 40 50 10
2019 PC-02 2 28 35 17 18 0 0 30 35 60
2019 PC-03 5 31 36 18 10 0 0 36 28 39
2018 PC 5 18 28 31 19 0 0 23 49 97
2018 PC-02 4 13 27 40 17 0 0 17 56 48
2018 PC-03 3 26 31 23 18 0 0 28 41 39
2017 PC 17 13 33 22 15 0 0 30 37 107
2017 PC-02 6 9 36 30 19 0 0 15 49 46
2017 PC-03 8 22 39 19 12 0 0 30 31 36

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 16 42 19 18 5 0 0 58 23 118
2019 PC-01 30 20 30 20 0 0 0 50 20 10
2019 PC-02 14 45 22 14 5 0 0 59 19 58
2019 PC-03 13 49 15 18 5 0 0 62 23 39
2018 PC 12 34 30 14 8 0 1 47 23 97
2018 PC-02 10 38 29 15 6 0 2 49 21 48
2018 PC-03 8 36 33 18 5 0 0 44 23 39
2017 PC 25 27 25 15 7 0 2 53 22 107
2017 PC-02 19 34 25 15 6 0 0 53 21 46
2017 PC-03 14 28 30 22 6 0 0 42 28 36

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 8 31 23 20 18 0 0 39 38 120
2019 PC-01 20 40 10 0 30 0 0 60 30 10
2019 PC-02 8 25 25 24 17 0 0 34 41 59
2019 PC-03 5 38 28 20 10 0 0 43 30 40
2018 PC 6 19 32 21 22 0 0 25 43 96
2018 PC-02 6 13 38 17 27 0 0 19 44 48
2018 PC-03 3 26 32 26 13 0 0 29 39 38
2017 PC 17 11 31 23 18 1 0 28 41 107
2017 PC-02 9 15 28 26 23 0 0 23 49 46
2017 PC-03 6 14 36 27 15 3 0 20 43 36

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 31 28 30 2 8 0 1 59 11 121
2019 PC-01 50 10 20 0 10 0 10 67 11 10
2019 PC-02 27 27 33 3 10 0 0 53 13 60
2019 PC-03 28 40 25 3 5 0 0 68 8 40
2018 PC 22 38 24 11 4 0 1 60 16 96
2018 PC-02 23 40 23 13 0 0 0 64 13 47
2018 PC-03 15 36 28 10 10 0 0 51 21 39
2017 PC 31 32 25 8 4 1 0 63 12 107
2017 PC-02 21 36 28 9 4 2 0 58 13 46
2017 PC-03 22 33 22 16 6 0 0 55 23 36

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 9 39 26 12 13 0 0 48 26 121
2019 PC-01 40 20 10 20 10 0 0 60 30 10
2019 PC-02 8 37 23 13 18 0 0 45 32 60
2019 PC-03 3 50 33 8 8 0 0 53 15 40
2018 PC 10 33 27 21 8 0 0 44 29 96
2018 PC-02 11 34 28 19 9 0 0 45 28 47
2018 PC-03 5 33 26 26 10 0 0 38 36 39
2017 PC 22 26 34 13 5 0 0 48 18 106
2017 PC-02 19 34 32 11 4 0 0 53 15 46
2017 PC-03 6 20 48 23 4 0 0 25 26 35

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 20 47 23 7 3 0 0 67 10 121
2019 PC-01 20 30 30 10 10 0 0 50 20 10
2019 PC-02 15 58 23 2 2 0 0 73 3 60
2019 PC-03 28 40 15 15 3 0 0 68 18 40
2018 PC 9 44 33 6 7 0 0 54 13 97
2018 PC-02 10 40 35 13 2 0 0 50 15 48
2018 PC-03 8 51 36 0 5 0 0 59 5 39
2017 PC 17 40 24 13 5 0 1 58 18 107
2017 PC-02 17 47 19 11 4 0 2 65 15 46
2017 PC-03 11 34 38 14 3 0 0 45 16 36

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 13 40 28 13 6 0 0 53 19 121
2019 PC-01 30 10 20 30 10 0 0 40 40 10
2019 PC-02 8 47 30 12 3 0 0 55 15 60
2019 PC-03 15 43 23 13 8 0 0 58 20 40
2018 PC 5 41 33 14 6 0 0 46 21 97
2018 PC-02 4 42 29 23 2 0 0 46 25 48
2018 PC-03 8 41 36 8 8 0 0 49 15 39
2017 PC 18 32 24 17 8 0 1 51 25 107
2017 PC-02 6 36 32 19 4 0 2 43 24 46
2017 PC-03 11 37 22 19 11 0 0 48 30 36

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 26 38 21 9 5 0 0 64 14 121
2019 PC-01 20 20 40 10 10 0 0 40 20 10
2019 PC-02 28 38 18 12 3 0 0 67 15 60
2019 PC-03 28 45 18 5 5 0 0 73 10 40
2018 PC 19 47 23 7 4 0 0 66 11 97
2018 PC-02 23 50 17 6 4 0 0 73 10 48
2018 PC-03 13 56 26 3 3 0 0 69 5 39
2017 PC 21 32 28 12 6 0 1 54 18 107
2017 PC-02 15 34 32 13 4 0 2 50 17 46
2017 PC-03 19 28 34 14 5 0 0 47 19 36

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 40 34 14 7 6 0 0 74 12 121
2019 PC-01 30 40 20 10 0 0 0 70 10 10
2019 PC-02 43 32 12 8 5 0 0 75 13 60
2019 PC-03 45 35 10 3 8 0 0 80 10 40

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 23 37 26 7 7 0 0 60 13 121
2019 PC-01 20 40 20 10 10 0 0 60 20 10
2019 PC-02 15 43 27 7 8 0 0 58 15 60
2019 PC-03 30 33 30 5 3 0 0 63 8 40
2018 PC 18 36 28 12 6 0 0 54 19 97
2018 PC-02 15 44 27 10 4 0 0 58 15 48
2018 PC-03 18 36 26 15 5 0 0 54 21 39
2017 PC 28 36 13 15 7 0 2 65 22 107
2017 PC-02 25 36 11 15 9 0 4 65 24 46
2017 PC-03 14 41 20 20 5 0 0 55 25 36

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 40 38 12 6 3 0 0 79 9 121
2019 PC-01 40 50 10 0 0 0 0 90 0 10
2019 PC-02 30 47 12 7 5 0 0 77 12 60
2019 PC-03 53 28 15 3 3 0 0 80 5 40
2018 PC 48 35 10 6 0 0 0 84 6 97
2018 PC-02 44 38 13 6 0 0 0 81 6 48
2018 PC-03 56 31 8 5 0 0 0 87 5 39
2017 PC 46 36 7 8 2 0 0 83 10 107
2017 PC-02 47 45 2 4 2 0 0 91 6 46
2017 PC-03 55 22 11 9 3 0 0 77 12 36

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 77 12 2 0 2 0 7 95 3 121
2019 PC-01 70 20 0 0 0 0 10 100 0 10
2019 PC-02 80 10 3 0 0 0 7 96 0 60
2019 PC-03 75 15 0 0 5 0 5 95 5 40
2018 PC 86 5 2 2 0 0 5 96 2 97
2018 PC-02 81 6 2 4 0 0 6 93 4 48
2018 PC-03 87 5 3 0 0 0 5 97 0 39

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 76 12 3 7 3 0 0 87 9 119
2019 PC-01 50 20 10 20 0 0 0 70 20 10
2019 PC-02 73 15 3 7 2 0 0 88 8 59
2019 PC-03 88 8 3 3 0 0 0 95 3 40
2018 PC 73 14 5 4 2 1 0 89 6 97
2018 PC-02 73 10 6 6 2 2 0 85 9 48
2018 PC-03 77 15 3 3 3 0 0 92 5 39
2017 PC 72 17 6 2 3 0 0 89 5 107
2017 PC-02 77 15 4 4 0 0 0 91 4 46
2017 PC-03 74 17 5 0 4 0 0 91 4 36

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 53 31 13 2 2 0 0 84 3 118
2019 PC-01 50 30 20 0 0 0 0 80 0 10
2019 PC-02 45 29 21 3 2 0 0 74 5 58
2019 PC-03 58 40 3 0 0 0 0 98 0 40
2018 PC 43 39 10 4 3 0 0 82 7 97
2018 PC-02 31 46 19 2 2 0 0 77 4 48
2018 PC-03 51 38 3 5 3 0 0 90 8 39
2017 PC 51 41 4 3 1 0 0 91 4 107
2017 PC-02 36 53 4 6 0 0 0 89 6 46
2017 PC-03 66 28 0 3 4 0 0 94 6 36

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 54 27 12 3 4 0 0 81 8 119
2019 PC-01 50 20 0 30 0 0 0 70 30 10
2019 PC-02 51 32 14 2 2 0 0 83 3 59
2019 PC-03 60 25 13 0 3 0 0 85 3 40
2018 PC 48 31 15 3 2 0 0 79 5 97
2018 PC-02 44 42 10 4 0 0 0 85 4 48
2018 PC-03 51 21 26 3 0 0 0 72 3 39
2017 PC 64 22 8 3 3 0 0 86 6 105
2017 PC-02 60 26 6 6 2 0 0 85 9 46
2017 PC-03 59 19 16 3 3 0 0 78 5 36

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 50 21 11 3 2 0 13 82 6 119
2019 PC-01 60 0 0 0 0 0 40 100 0 10
2019 PC-02 36 32 15 7 2 0 8 74 9 59
2019 PC-03 70 10 5 0 0 0 15 94 0 40
2018 PC 52 24 5 4 0 0 15 89 5 96
2018 PC-02 42 35 8 8 0 0 6 82 9 48
2018 PC-03 61 16 3 0 0 0 21 97 0 38
2017 PC 58 19 5 4 2 0 12 88 7 107
2017 PC-02 45 26 11 9 2 0 8 77 12 46
2017 PC-03 63 14 0 3 4 0 16 92 8 36

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 57 30 10 2 1 0 1 87 3 118
2019 PC-01 40 40 10 10 0 0 0 80 10 10
2019 PC-02 53 32 12 2 0 0 2 86 2 59
2019 PC-03 64 28 5 0 3 0 0 92 3 39
2018 PC 46 35 14 2 2 0 0 81 4 97
2018 PC-02 50 40 8 2 0 0 0 90 2 48
2018 PC-03 44 33 18 3 3 0 0 77 5 39
2017 PC 61 27 10 2 0 0 0 88 2 107
2017 PC-02 70 19 9 2 0 0 0 89 2 46
2017 PC-03 50 42 8 0 0 0 0 92 0 36

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 55 17 10 9 8 1 0 73 17 119
2019 PC-01 10 20 20 20 30 0 0 30 50 10
2019 PC-02 63 14 10 8 5 0 0 76 14 59
2019 PC-03 55 23 8 8 8 0 0 78 15 40
2018 PC 45 25 16 3 11 0 0 70 15 96
2018 PC-02 49 13 21 4 13 0 0 62 17 47
2018 PC-03 49 36 8 0 8 0 0 85 8 39
2017 PC 51 15 15 12 6 0 1 67 18 107
2017 PC-02 57 11 11 15 4 0 2 69 20 46
2017 PC-03 59 22 16 3 0 0 0 81 3 36

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 48 36 11 3 2 0 0 84 5 119
2019 PC-01 40 40 10 10 0 0 0 80 10 10
2019 PC-02 36 42 15 5 2 0 0 78 7 59
2019 PC-03 60 33 5 0 3 0 0 93 3 40
2018 PC 42 43 11 1 0 0 2 87 1 97
2018 PC-02 31 54 15 0 0 0 0 85 0 48
2018 PC-03 51 38 8 0 0 0 3 92 0 39
2017 PC 47 39 8 6 0 0 0 86 6 107
2017 PC-02 49 42 6 2 0 0 0 91 2 46
2017 PC-03 39 44 11 5 0 0 0 84 5 36

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 5 31 39 19 6 0 0 36 25 121
2019 PC-01 20 20 10 40 10 0 0 40 50 10
2019 PC-02 5 27 45 17 7 0 0 32 23 60
2019 PC-03 0 38 45 15 3 0 0 38 18 40
2018 PC 3 29 39 25 4 0 0 32 29 97
2018 PC-02 4 23 42 29 2 0 0 27 31 48
2018 PC-03 3 38 33 18 8 0 0 41 26 39
2017 PC 5 33 42 14 7 0 0 38 21 107
2017 PC-02 0 28 49 13 11 0 0 28 23 46
2017 PC-03 0 27 50 16 6 0 0 27 23 36

Question 76. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 7 26 40 22 4 0 0 26 33 121
2019 PC-01 10 40 10 30 10 0 0 40 50 10
2019 PC-02 7 27 47 15 5 0 0 20 33 60
2019 PC-03 5 13 48 33 3 0 0 35 18 40
2018 PC 7 25 49 18 1 0 0 19 32 97
2018 PC-02 6 23 56 13 2 0 0 15 29 48
2018 PC-03 8 26 41 26 0 0 0 26 33 39
2017 PC 8 22 42 21 6 0 2 28 30 106
2017 PC-02 7 22 52 17 2 0 0 20 28 45
2017 PC-03 9 25 41 22 3 0 0 25 34 36

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 20 53 12 10 5 0 0 73 15 121
2019 PC-01 20 30 20 20 10 0 0 50 30 10
2019 PC-02 18 60 8 10 3 0 0 78 13 60
2019 PC-03 20 50 18 8 5 0 0 70 13 40
2018 PC 24 50 11 14 1 0 0 74 15 96
2018 PC-02 26 47 13 15 0 0 0 72 15 47
2018 PC-03 26 54 13 5 3 0 0 79 8 39
2017 PC 16 45 17 9 11 2 0 63 20 107
2017 PC-02 6 58 23 4 9 0 0 64 13 46
2017 PC-03 19 51 14 11 6 0 0 70 17 36

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 20 40 16 15 9 0 0 60 24 121
2019 PC-01 10 30 0 40 20 0 0 40 60 10
2019 PC-02 20 37 18 18 7 0 0 57 25 60
2019 PC-03 20 53 18 5 5 0 0 73 10 40
2018 PC 14 46 15 11 11 1 0 61 23 97
2018 PC-02 15 54 13 6 13 0 0 69 19 48
2018 PC-03 18 44 18 10 8 3 0 63 18 39
2017 PC 14 46 12 13 11 3 0 62 25 107
2017 PC-02 13 55 11 11 9 2 0 70 20 46
2017 PC-03 11 44 14 19 12 0 0 55 31 36
Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PC 10 90 121
2019 PC-01 0 100 10
2019 PC-02 7 93 60
2019 PC-03 15 85 40
2017 PC 12 88 107
2014 PC 12 88 87
2014 PC-03 13 87 46

Question 80. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PC 58 42 12
2017 PC 74 26 12
2014 PC 73 27 11
Top of Page

Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 10 35 23 15 15 3 0 10 90 120
2019 PC-01 10 40 10 30 10 0 0 10 90 10
2019 PC-02 7 30 23 18 18 3 0 7 93 60
2019 PC-03 13 43 25 8 10 3 0 13 87 40
2018 PC 19 34 27 9 11 0 0 19 81 97
2018 PC-02 10 44 29 10 6 0 0 10 90 48
2018 PC-03 23 26 28 8 15 0 0 23 77 39
2017 PC 18 21 19 18 20 3 1 19 81 107
2017 PC-02 15 26 21 24 11 2 2 16 84 46
2017 PC-03 25 8 30 17 11 8 0 27 73 36

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PC 58 42 105
2019 PC-02 56 44 54
2019 PC-03 65 35 34

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PC 35 65 103
2019 PC-02 30 70 54
2019 PC-03 48 52 33
2018 PC 27 73 78
2018 PC-02 21 79 42
2018 PC-03 37 63 30

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 3 17 23 30 23 0 4 20 56 103
2019 PC-02 4 17 20 35 19 0 6 22 57 54
2019 PC-03 3 18 24 30 21 0 3 22 53 33
2018 PC 1 19 15 33 28 1 3 21 63 79
2018 PC-02 2 19 21 33 21 0 5 22 56 43
2018 PC-03 0 17 7 30 43 3 0 17 76 30
2017 PC 10 19 10 29 24 0 8 32 57 82
2017 PC-02 5 31 8 26 21 0 8 40 51 37
2017 PC-03 4 17 8 33 34 0 4 22 70 24

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 1 8 17 32 35 1 6 9 72 103
2019 PC-02 2 6 9 39 39 0 6 8 82 54
2019 PC-03 0 9 27 27 27 0 9 10 60 33
2018 PC 0 8 10 24 47 4 8 9 80 79
2018 PC-02 0 12 16 21 40 5 7 13 68 43
2018 PC-03 0 3 0 27 57 3 10 4 96 30
2017 PC 2 10 6 21 52 2 6 13 80 82
2017 PC-02 0 11 8 13 55 3 11 12 79 37
2017 PC-03 0 12 8 25 47 4 4 13 78 24

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 45 22 12 6 9 2 4 71 16 118
2019 PC-01 30 10 30 0 30 0 0 40 30 10
2019 PC-02 53 20 10 5 8 2 2 75 14 59
2019 PC-03 38 33 5 10 3 3 8 80 14 39
2018 PC 43 22 19 2 8 0 6 69 11 97
2018 PC-02 50 27 6 2 6 0 8 84 9 48
2018 PC-03 36 18 26 3 13 0 5 57 16 39
Date modified: