2019 Public Service Employee Survey Results for Parks Canada by Question 94. Please indicate your occupational group and level. Occupational group and level - IS

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 36 48 0 15 0 0 0 85 15 33
2017 IS 52 35 4 9 0 0 0 87 9 23
2014 IS 33 57 0 5 5 0 0 90 10 21
2011 IS 43 43 0 7 7 0 0 87 13 30
2011 IS-03 30 40 0 10 20 0 0 70 30 10

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 70 15 3 9 3 0 0 85 12 33
2017 IS 70 22 4 4 0 0 0 91 4 23
2014 IS 62 24 10 5 0 0 0 86 5 21
2011 IS 63 20 0 10 7 0 0 83 17 30
2011 IS-03 50 40 0 0 10 0 0 90 10 10

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 48 36 0 3 12 0 0 85 15 33
2017 IS 30 30 9 26 4 0 0 61 30 23
2014 IS 43 29 0 19 10 0 0 71 29 21
2011 IS 50 40 7 0 3 0 0 90 3 30
2011 IS-03 20 60 20 0 0 0 0 80 0 10

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 24 52 6 12 3 3 0 78 16 33
2018 IS 27 50 8 8 8 0 0 77 15 26
2017 IS 22 43 22 4 9 0 0 65 13 23
2014 IS 24 43 19 10 5 0 0 67 14 21
2011 IS 37 43 10 3 3 3 0 83 7 30
2011 IS-03 30 40 10 0 10 10 0 78 11 10

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 56 31 6 6 0 0 0 88 6 32
2017 IS 61 13 9 17 0 0 0 74 17 23
2014 IS 76 10 0 10 5 0 0 86 14 21

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 39 18 12 21 9 0 0 58 30 33
2018 IS 35 35 4 23 4 0 0 69 27 26
2017 IS 30 30 17 4 17 0 0 61 22 23
2014 IS 52 24 19 5 0 0 0 76 5 21
2011 IS 40 43 3 7 3 3 0 86 10 30
2011 IS-03 20 40 10 10 10 10 0 67 22 10

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 24 39 21 15 0 0 0 64 15 33
2018 IS 27 46 19 4 4 0 0 73 8 26
2017 IS 30 57 4 9 0 0 0 87 9 23
2014 IS 52 14 10 19 5 0 0 67 24 21
2011 IS 37 53 7 3 0 0 0 90 3 30
2011 IS-03 30 50 20 0 0 0 0 80 0 10

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 21 42 15 21 0 0 0 64 21 33
2018 IS 27 46 19 4 0 4 0 76 4 26
2017 IS 22 61 9 4 4 0 0 83 9 23
2014 IS 43 33 10 5 10 0 0 76 14 21
2011 IS 23 43 10 23 0 0 0 67 23 30
2011 IS-03 20 40 0 40 0 0 0 60 40 10

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 21 42 12 21 3 0 0 64 24 33
2018 IS 19 46 12 15 8 0 0 65 23 26
2017 IS 26 56 4 9 4 0 0 83 13 23

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 42 42 9 3 3 0 0 85 6 33
2018 IS 46 38 4 12 0 0 0 85 12 26
2017 IS 52 39 4 4 0 0 0 91 4 23
2014 IS 67 10 14 5 5 0 0 76 10 21
2011 IS 60 37 0 3 0 0 0 97 3 30
2011 IS-03 40 60 0 0 0 0 0 100 0 10

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 27 45 15 6 6 0 0 73 12 33
2018 IS 31 31 23 12 4 0 0 62 15 26
2017 IS 39 43 13 4 0 0 0 83 4 23

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 52 27 18 3 0 0 0 79 3 33
2018 IS 35 35 27 4 0 0 0 69 4 26
2017 IS 48 39 9 4 0 0 0 87 4 23
2014 IS 57 19 19 5 0 0 0 76 5 21
2011 IS 67 30 3 0 0 0 0 97 0 30
2011 IS-03 60 40 0 0 0 0 0 100 0 10

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 27 55 9 6 3 0 0 82 9 33
2018 IS 15 42 23 15 0 4 0 60 16 26
2017 IS 30 43 13 9 4 0 0 74 13 23
2014 IS 29 48 0 10 14 0 0 76 24 21
2011 IS 30 47 13 3 7 0 0 77 10 30
2011 IS-03 10 50 20 0 20 0 0 60 20 10

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 30 33 18 15 0 0 3 66 16 33
2018 IS 15 54 23 4 0 4 0 72 4 26
2017 IS 39 39 9 9 4 0 0 78 13 23
2014 IS 48 33 0 14 5 0 0 81 19 21

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 33 55 9 3 0 0 0 88 3 33
2018 IS 35 31 27 4 4 0 0 65 8 26
2017 IS 30 52 9 4 4 0 0 83 9 23
2014 IS 48 33 5 14 0 0 0 81 14 21
2011 IS 43 40 7 7 0 0 3 86 7 30
2011 IS-03 20 50 10 20 0 0 0 70 20 10

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 36 39 12 12 0 0 0 76 12 33
2018 IS 35 46 12 8 0 0 0 81 8 26
2017 IS 35 52 4 9 0 0 0 87 9 23
2014 IS 67 10 10 14 0 0 0 76 14 21
2011 IS 53 40 7 0 0 0 0 93 0 30
2011 IS-03 40 40 20 0 0 0 0 80 0 10

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 48 15 9 12 15 0 0 64 27 33
2018 IS 27 19 35 8 12 0 0 46 19 26
2017 IS 13 26 35 9 17 0 0 39 26 23
2014 IS 57 33 10 0 0 0 0 90 0 21
2011 IS 40 40 13 7 0 0 0 80 7 30
2011 IS-03 50 10 30 10 0 0 0 60 10 10

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 12 18 39 21 9 0 0 30 30 33
2018 IS 15 27 35 15 4 4 0 20 44 26
2017 IS 14 18 32 32 5 0 0 36 32 22
2014 IS 19 29 29 10 14 0 0 24 48 21
2011 IS 10 33 33 13 10 0 0 23 43 30
2011 IS-03 20 30 30 20 0 0 0 20 50 10

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 15 15 24 30 12 0 3 44 31 33
2018 IS 0 15 50 23 12 0 0 35 15 26
2017 IS 0 9 41 36 14 0 0 50 9 22
2014 IS 5 10 19 33 29 0 5 65 15 21
2011 IS 7 17 20 27 27 0 3 55 24 30
2011 IS-03 20 20 10 20 30 0 0 50 40 10

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 18 21 24 24 9 3 0 34 41 33
2018 IS 12 38 27 19 0 0 4 20 52 26
2017 IS 13 22 43 9 13 0 0 22 35 23
2014 IS 19 10 43 24 5 0 0 29 29 21
2011 IS 17 47 27 3 7 0 0 10 63 30
2011 IS-03 20 50 30 0 0 0 0 0 70 10

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 16 25 25 22 13 0 0 34 41 32
2018 IS 12 35 23 27 0 4 0 28 48 26
2017 IS 23 27 27 18 5 0 0 23 50 22
2014 IS 10 14 33 29 14 0 0 43 24 21
2011 IS 10 37 33 17 3 0 0 20 47 30
2011 IS-03 20 30 30 20 0 0 0 20 50 10

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 31 19 13 19 19 0 0 38 50 32
2018 IS 23 23 35 8 8 0 4 16 48 26
2017 IS 24 24 43 0 10 0 0 10 48 21
2014 IS 19 24 10 14 24 5 5 42 47 21
2011 IS 20 30 27 10 13 0 0 23 50 30
2011 IS-03 50 10 30 10 0 0 0 10 60 10

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 6 27 33 18 15 0 0 33 33 33
2018 IS 4 23 27 23 12 12 0 39 30 26
2017 IS 5 14 36 32 14 0 0 45 18 22
2014 IS 5 24 10 33 19 0 10 58 32 21
2011 IS 3 20 17 37 20 3 0 59 24 30
2011 IS-03 10 20 10 20 40 0 0 60 30 10

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 19 19 16 25 13 6 3 41 41 32
2018 IS 8 35 31 19 4 0 4 24 44 26
2017 IS 9 18 36 27 9 0 0 36 27 22
2014 IS 14 14 14 38 5 5 10 50 33 21

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 6 13 47 19 16 0 0 34 19 32
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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 82 15 0 0 3 0 0 97 3 33
2017 IS 78 17 0 4 0 0 0 96 4 23
2014 IS 62 10 5 5 14 0 5 75 20 21
2011 IS 73 17 10 0 0 0 0 90 0 30
2011 IS-03 60 20 20 0 0 0 0 80 0 10

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 18 42 12 21 6 0 0 61 27 33
2018 IS 27 35 23 8 8 0 0 62 15 26
2017 IS 17 61 17 0 4 0 0 78 4 23
2014 IS 24 43 10 5 10 10 0 74 16 21

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 18 36 15 12 18 0 0 55 30 33
2018 IS 23 31 8 35 4 0 0 54 38 26
2017 IS 26 43 9 9 13 0 0 70 22 23
2014 IS 48 33 0 5 14 0 0 81 19 21

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 39 42 3 15 0 0 0 82 15 33
2018 IS 42 42 4 12 0 0 0 85 12 26
2017 IS 26 61 4 4 4 0 0 87 9 23
2014 IS 67 24 5 5 0 0 0 90 5 21

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 45 39 9 3 3 0 0 85 6 33
2018 IS 35 46 12 8 0 0 0 81 8 26
Top of Page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 44 34 13 3 3 3 0 81 6 32

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 27 33 21 15 3 0 0 61 18 33
2018 IS 31 42 23 4 0 0 0 73 4 26
2017 IS 23 68 9 0 0 0 0 91 0 22
2014 IS 52 38 0 10 0 0 0 90 10 21
2011 IS 33 47 7 10 3 0 0 80 13 30
2011 IS-03 30 40 10 20 0 0 0 70 20 10

Question 26. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 45 30 21 3 0 0 0 76 3 33
2018 IS 38 46 12 0 0 4 0 88 0 26
2017 IS 27 50 14 9 0 0 0 77 9 22
2014 IS 57 33 5 5 0 0 0 90 5 21
2011 IS 43 37 10 10 0 0 0 80 10 30
2011 IS-03 30 40 10 20 0 0 0 70 20 10

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 33 55 0 9 3 0 0 88 12 33
2018 IS 42 42 12 4 0 0 0 85 4 26
2017 IS 30 48 13 9 0 0 0 78 9 23
2014 IS 57 24 10 10 0 0 0 81 10 21
2011 IS 43 43 3 10 0 0 0 87 10 30
2011 IS-03 20 50 10 20 0 0 0 70 20 10

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 91 6 0 3 0 0 0 97 3 33
2017 IS 83 13 0 4 0 0 0 96 4 23
2014 IS 95 5 0 0 0 0 0 100 0 21
2011 IS 73 20 3 0 3 0 0 93 3 30
2011 IS-03 70 30 0 0 0 0 0 100 0 10

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 48 30 9 3 6 0 3 81 9 33
2017 IS 39 30 9 13 9 0 0 70 22 23
2014 IS 67 19 5 5 5 0 0 86 10 21
2011 IS 30 40 3 10 10 3 3 75 21 30
2011 IS-03 20 20 0 30 20 10 0 44 56 10

Question 30. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 67 18 6 6 3 0 0 85 9 33
2018 IS 65 31 4 0 0 0 0 96 0 26
2017 IS 52 26 13 9 0 0 0 78 9 23

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 45 30 3 15 6 0 0 76 21 33
2018 IS 35 46 15 4 0 0 0 81 4 26
2017 IS 39 39 4 17 0 0 0 78 17 23
2014 IS 62 24 10 5 0 0 0 86 5 21
Top of Page

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 30 39 15 9 6 0 0 70 15 33
2018 IS 27 50 19 4 0 0 0 77 4 26
2017 IS 22 56 13 9 0 0 0 78 9 23
2014 IS 52 24 5 14 5 0 0 76 19 21
2011 IS 17 50 17 13 3 0 0 67 17 30
2011 IS-03 10 50 20 10 10 0 0 60 20 10

Question 35. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 30 42 6 12 9 0 0 73 21 33
2018 IS 31 42 19 8 0 0 0 73 8 26
2017 IS 30 57 0 9 4 0 0 87 13 23
2014 IS 52 19 5 14 10 0 0 71 24 21
2011 IS 37 27 17 10 10 0 0 63 20 30
2011 IS-03 30 10 30 0 30 0 0 40 30 10

Question 36. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 24 30 24 9 9 3 0 56 19 33
2018 IS 23 38 27 8 0 4 0 64 8 26
2017 IS 22 39 22 17 0 0 0 61 17 23
2014 IS 29 38 10 19 5 0 0 67 24 21
2011 IS 17 40 17 13 10 3 0 59 24 30
2011 IS-03 20 30 20 0 30 0 0 50 30 10

Question 37. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 21 24 18 18 12 6 0 48 32 33
2018 IS 12 42 19 19 0 8 0 58 21 26
2017 IS 22 26 22 22 9 0 0 48 30 23
2014 IS 35 30 10 15 10 0 0 65 25 20
2011 IS 10 60 17 3 10 0 0 70 13 30
2011 IS-03 0 40 30 0 30 0 0 40 30 10

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 53 22 16 3 3 3 0 77 6 32
Top of Page

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 33 45 9 12 0 0 0 79 12 33
2018 IS 19 58 15 4 4 0 0 77 8 26
2017 IS 46 50 0 5 0 0 0 95 5 22
2014 IS 52 38 5 5 0 0 0 90 5 21
2011 IS 47 43 3 7 0 0 0 90 7 30
2011 IS-03 50 30 10 10 0 0 0 80 10 10

Question 40. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 21 30 27 15 3 0 3 53 19 33

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 39 30 18 9 0 3 0 72 9 33
2018 IS 35 38 8 15 0 4 0 76 16 26
2017 IS 39 17 22 22 0 0 0 56 22 23
2014 IS 43 24 14 5 5 10 0 74 11 21
2011 IS 40 43 3 10 0 3 0 86 10 30
2011 IS-03 20 60 0 10 0 10 0 89 11 10

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 31 31 28 9 0 0 0 63 9 32
2018 IS 28 40 24 4 4 0 0 68 8 25

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 12 27 27 18 9 6 0 42 29 33
2018 IS 12 42 15 12 15 4 0 56 28 26
2017 IS 9 26 26 9 13 17 0 42 26 23
2014 IS 10 33 10 19 24 0 5 45 45 21
2011 IS 7 20 27 27 10 10 0 30 41 30
2011 IS-03 0 20 30 30 10 10 0 22 44 10

Question 44. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 12 42 24 12 6 3 0 56 19 33
2018 IS 8 42 23 12 8 8 0 54 21 26
2017 IS 30 39 13 9 9 0 0 70 17 23
2014 IS 33 33 5 10 14 5 0 70 25 21
2011 IS 23 37 7 23 7 3 0 62 31 30
2011 IS-03 10 20 0 40 20 10 0 33 67 10

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 13 31 19 22 6 3 6 48 31 32
2018 IS 15 31 23 15 12 4 0 48 28 26
2017 IS 39 17 17 13 13 0 0 56 26 23
2014 IS 38 33 5 10 10 5 0 75 20 21
2011 IS 17 33 27 13 7 3 0 52 21 30
2011 IS-03 0 20 30 20 20 10 0 22 44 10

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 42 27 12 9 9 0 0 70 18 33

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 76 6 3 9 0 0 6 87 10 33

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 36 33 24 6 0 0 0 70 6 33

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 36 27 21 6 6 3 0 66 13 33

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 53 25 0 9 6 0 6 83 17 32

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 85 9 6 0 0 0 0 94 0 33

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 91 3 0 3 0 3 0 97 3 33

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 79 9 6 0 0 0 6 94 0 33

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 24 33 24 12 3 3 0 59 16 33
2018 IS 8 58 23 4 8 0 0 65 12 26
2017 IS 26 43 22 9 0 0 0 70 9 23

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 24 52 18 3 3 0 0 76 6 33
2018 IS 19 62 12 8 0 0 0 81 8 26
2017 IS 30 48 13 9 0 0 0 78 9 23
2014 IS 67 19 10 0 0 5 0 90 0 21
2011 IS 37 47 10 7 0 0 0 83 7 30
2011 IS-03 40 30 20 10 0 0 0 70 10 10

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 45 33 9 6 0 6 0 84 6 33
2018 IS 31 50 19 0 0 0 0 81 0 26
2017 IS 30 44 13 9 4 0 0 74 13 23
2014 IS 67 24 5 0 0 5 0 95 0 21

Question 50. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 55 36 6 3 0 0 0 91 3 33
2018 IS 38 54 0 8 0 0 0 92 8 26
2017 IS 43 44 0 9 4 0 0 87 13 23
2014 IS 67 19 14 0 0 0 0 86 0 21
2011 IS 47 40 13 0 0 0 0 87 0 30
2011 IS-03 40 30 30 0 0 0 0 70 0 10

Question 51. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 55 24 6 15 0 0 0 79 15 33
2018 IS 38 46 12 4 0 0 0 85 4 26
2017 IS 61 30 4 4 0 0 0 91 4 23
2014 IS 50 25 10 15 0 0 0 75 15 20
2011 IS 53 33 10 0 3 0 0 87 3 30
2011 IS-03 50 20 20 0 10 0 0 70 10 10

Question 52. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 55 21 12 12 0 0 0 76 12 33
2018 IS 35 42 15 0 4 4 0 80 4 26
2017 IS 56 35 4 4 0 0 0 91 4 23
2014 IS 48 24 10 14 5 0 0 71 19 21
2011 IS 43 30 23 0 3 0 0 73 3 30
2011 IS-03 50 10 30 0 10 0 0 60 10 10

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 52 21 18 0 9 0 0 73 9 33
2018 IS 46 38 8 4 4 0 0 85 8 26
2017 IS 65 17 9 4 4 0 0 83 9 23
2014 IS 52 14 14 10 10 0 0 67 19 21
2011 IS 47 23 23 3 3 0 0 70 7 30
2011 IS-03 30 20 40 0 10 0 0 50 10 10
Top of Page

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2019 IS 42 15 42 33
2018 IS 28 28 44 25
2017 IS 26 30 44 23
2014 IS 38 24 38 21
2011 IS 23 50 27 30
2011 IS-03 50 40 10 10

Question 55. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2019 IS 15 46 15 8 0 15 13
Top of Page

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 33 48 6 9 3 0 0 82 12 33

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 52 30 9 6 0 3 0 84 6 33
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 IS 18 82 33
2018 IS 19 81 26

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 IS 27 73 33

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 15 30 9 3 6 30 6 71 14 33
2018 IS 15 15 46 4 4 8 8 36 9 26
2017 IS 4 17 35 0 4 35 4 36 7 23
2014 IS 19 0 24 10 0 29 19 36 18 21

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 33 27 27 6 0 6 0 65 6 33
2018 IS 15 35 35 4 4 4 4 54 8 26
2017 IS 17 35 30 4 0 9 4 60 5 23
2014 IS 29 29 14 5 5 14 5 71 12 21
2011 IS 27 47 13 7 0 7 0 79 7 30
2011 IS-03 20 50 20 0 0 10 0 78 0 10
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 21 18 15 0 3 33 9 68 5 33
2018 IS 20 20 36 0 0 16 8 53 0 25
2017 IS 9 17 35 0 0 35 4 43 0 23
2014 IS 20 15 15 0 0 35 15 70 0 20

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 34 28 22 0 0 13 3 74 0 32
2018 IS 24 32 32 0 0 8 4 64 0 25
2017 IS 26 35 26 0 0 13 0 70 0 23
2014 IS 33 29 19 0 0 14 5 76 0 21
2011 IS 37 47 7 3 0 7 0 89 4 30
2011 IS-03 40 30 20 0 0 10 0 78 0 10
Top of Page

Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 9 30 21 15 24 0 0 39 39 33
2018 IS 23 27 12 12 27 0 0 50 38 26
2017 IS 22 26 22 17 13 0 0 48 30 23

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 16 25 22 13 25 0 0 41 38 32
2018 IS 8 23 27 31 12 0 0 31 42 26
2017 IS 9 13 35 35 9 0 0 22 43 23

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 22 25 13 22 19 0 0 47 41 32
2018 IS 12 31 23 31 4 0 0 42 35 26
2017 IS 22 13 22 35 9 0 0 35 43 23

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 16 16 16 23 29 0 0 32 52 31
2018 IS 19 12 31 23 15 0 0 31 38 26
2017 IS 13 4 26 39 17 0 0 17 56 23

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 31 28 9 16 16 0 0 59 31 32
2018 IS 35 15 31 15 4 0 0 50 19 26
2017 IS 13 26 30 9 17 0 4 41 27 23

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 24 30 6 12 27 0 0 55 39 33
2018 IS 27 15 27 12 19 0 0 42 31 26
2017 IS 13 22 30 17 17 0 0 35 35 23

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 30 39 15 9 6 0 0 70 15 33
2018 IS 15 46 27 8 4 0 0 62 12 26
2017 IS 30 35 13 17 4 0 0 65 22 23

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 27 39 21 12 0 0 0 67 12 33
2018 IS 27 19 27 23 4 0 0 46 27 26
2017 IS 30 26 35 9 0 0 0 57 9 23

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 21 24 39 12 3 0 0 45 15 33
2018 IS 15 31 27 23 4 0 0 46 27 26
2017 IS 35 39 13 13 0 0 0 74 13 23

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 42 30 12 9 6 0 0 73 15 33

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 39 36 15 9 0 0 0 76 9 33
2018 IS 27 35 19 12 8 0 0 62 19 26
2017 IS 43 26 13 13 4 0 0 70 17 23

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 70 18 9 3 0 0 0 88 3 33
2018 IS 50 23 19 4 0 0 4 76 4 26
2017 IS 70 13 13 4 0 0 0 83 4 23

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 82 9 0 3 0 0 6 97 3 33
2018 IS 69 19 8 4 0 0 0 88 4 26

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 73 12 12 3 0 0 0 85 3 33
2018 IS 58 27 12 0 4 0 0 85 4 26
2017 IS 83 0 9 4 4 0 0 83 9 23

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 55 36 9 0 0 0 0 91 0 33
2018 IS 62 31 0 8 0 0 0 92 8 26
2017 IS 61 22 13 4 0 0 0 83 4 23

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 47 19 25 6 3 0 0 66 9 32
2018 IS 58 15 15 12 0 0 0 73 12 26
2017 IS 52 26 13 4 4 0 0 78 9 23

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 67 6 0 0 0 0 27 100 0 33
2018 IS 46 12 8 4 0 0 31 83 6 26
2017 IS 48 9 0 4 4 0 35 87 13 23

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 76 9 3 0 0 0 12 97 0 33
2018 IS 81 12 4 0 0 0 4 96 0 26
2017 IS 83 4 4 0 0 0 9 95 0 23

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 79 3 6 0 6 0 6 87 6 33
2018 IS 58 8 8 8 19 0 0 65 27 26
2017 IS 65 9 9 13 4 0 0 74 17 23

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 52 30 15 0 0 3 0 84 0 33
2018 IS 38 42 12 8 0 0 0 81 8 26
2017 IS 61 17 17 4 0 0 0 78 4 23

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 6 24 42 18 6 3 0 31 25 33
2018 IS 15 19 46 15 4 0 0 35 19 26
2017 IS 4 13 61 17 4 0 0 17 22 23

Question 76. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 15 30 30 15 9 0 0 24 45 33
2018 IS 4 23 54 12 8 0 0 19 27 26
2017 IS 4 35 43 13 4 0 0 17 39 23

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 24 48 21 3 3 0 0 73 6 33
2018 IS 27 31 19 8 8 8 0 63 17 26
2017 IS 17 61 4 4 13 0 0 78 17 23

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 18 30 24 18 9 0 0 48 27 33
2018 IS 19 23 35 19 0 4 0 44 20 26
2017 IS 22 39 22 9 9 0 0 61 17 23
Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 IS 15 85 33
Top of Page

Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 15 21 39 6 15 3 0 16 84 33
2018 IS 12 35 31 8 15 0 0 12 88 26
2017 IS 26 17 35 17 4 0 0 26 74 23

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 IS 74 26 27

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 IS 27 73 26
2018 IS 43 57 23

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 7 26 11 26 26 0 4 35 54 27
2018 IS 9 41 27 14 5 0 5 52 19 22
2017 IS 12 29 12 24 24 0 0 41 47 17

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 4 15 30 15 33 4 0 19 50 27
2018 IS 5 9 27 18 23 0 18 17 50 22
2017 IS 6 0 12 12 59 6 6 7 80 17

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 21 27 30 3 12 0 6 52 16 33
2018 IS 42 4 15 8 15 0 15 55 27 26
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