2019 Public Service Employee Survey Results for Parks Canada by Question 94. Please indicate your occupational group and level. Occupational group and level - HR

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HR 18 63 8 10 3 0 0 80 13 40
2019 HR-02 27 47 20 7 0 0 0 73 7 15
2019 HR-03 11 74 0 16 0 0 0 84 16 19
2017 HR 18 41 3 31 8 0 0 59 38 38
2017 HR-02 36 45 0 18 0 0 0 82 18 11
2017 HR-03 10 35 5 40 10 0 0 45 50 20
2014 HR 14 48 3 28 7 0 0 62 34 29
2014 HR-03 5 63 0 21 11 0 0 68 32 19
2011 HR 26 50 1 16 6 0 0 76 22 68
2011 HR-02 42 33 0 17 8 0 0 75 25 12
2011 HR-03 22 54 2 17 5 0 0 76 22 41

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HR 60 20 8 13 0 0 0 80 13 40
2019 HR-02 47 20 7 27 0 0 0 67 27 15
2019 HR-03 68 26 0 5 0 0 0 95 5 19
2017 HR 62 18 10 10 0 0 0 79 10 38
2017 HR-02 55 27 0 18 0 0 0 82 18 11
2017 HR-03 75 10 5 10 0 0 0 85 10 20
2014 HR 43 32 11 11 4 0 0 75 14 28
2014 HR-03 50 28 11 6 6 0 0 78 11 18
2011 HR 63 24 4 7 1 0 0 87 9 68
2011 HR-02 58 42 0 0 0 0 0 100 0 12
2011 HR-03 63 20 5 10 2 0 0 83 12 41

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HR 30 35 3 20 13 0 0 65 33 40
2019 HR-02 40 47 0 13 0 0 0 87 13 15
2019 HR-03 16 32 5 21 26 0 0 47 47 19
2017 HR 18 33 13 18 18 0 0 51 36 38
2017 HR-02 36 36 9 9 9 0 0 73 18 11
2017 HR-03 5 30 15 30 20 0 0 35 50 20
2014 HR 21 48 3 17 10 0 0 69 28 29
2014 HR-03 16 47 5 16 16 0 0 63 32 19
2011 HR 26 49 7 16 1 0 0 75 18 68
2011 HR-02 17 67 8 8 0 0 0 83 8 12
2011 HR-03 27 46 10 15 2 0 0 73 17 41

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HR 23 41 13 15 8 0 0 64 23 39
2019 HR-02 47 33 7 13 0 0 0 80 13 15
2019 HR-03 6 44 17 22 11 0 0 50 33 18
2018 HR 17 48 11 17 4 0 2 67 22 46
2018 HR-03 20 45 10 25 0 0 0 65 25 20
2017 HR 21 38 15 18 8 0 0 59 26 38
2017 HR-02 36 45 0 9 9 0 0 82 18 11
2017 HR-03 5 35 25 25 10 0 0 40 35 20
2014 HR 14 21 31 34 0 0 0 34 34 29
2014 HR-03 5 26 32 37 0 0 0 32 37 19
2011 HR 21 24 26 21 7 0 1 45 28 68
2011 HR-02 17 17 25 33 8 0 0 33 42 12
2011 HR-03 22 22 27 22 5 0 2 45 28 41

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HR 40 43 10 5 3 0 0 83 8 40
2019 HR-02 47 47 7 0 0 0 0 93 0 15
2019 HR-03 26 47 11 11 5 0 0 74 16 19
2017 HR 38 38 15 5 3 0 0 77 8 38
2017 HR-02 45 55 0 0 0 0 0 100 0 11
2017 HR-03 30 40 15 10 5 0 0 70 15 20
2014 HR 48 34 14 3 0 0 0 83 3 29
2014 HR-03 47 32 16 5 0 0 0 79 5 19

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HR 45 34 13 8 0 0 0 79 8 38
2019 HR-02 47 40 13 0 0 0 0 87 0 15
2019 HR-03 41 35 6 18 0 0 0 76 18 17
2018 HR 37 33 11 15 4 0 0 70 20 46
2018 HR-03 30 30 10 25 5 0 0 60 30 20
2017 HR 33 41 10 5 8 0 3 76 13 38
2017 HR-02 36 36 18 0 9 0 0 73 9 11
2017 HR-03 30 45 5 5 10 0 5 79 16 20
2014 HR 28 48 3 7 10 3 0 79 18 29
2014 HR-03 21 47 0 11 16 5 0 72 28 19
2011 HR 38 26 13 18 4 0 0 65 22 68
2011 HR-02 33 25 17 25 0 0 0 58 25 12
2011 HR-03 41 20 15 20 5 0 0 61 24 41

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HR 53 30 13 5 0 0 0 83 5 40
2019 HR-02 53 33 7 7 0 0 0 87 7 15
2019 HR-03 53 26 16 5 0 0 0 79 5 19
2018 HR 45 43 5 7 0 0 0 89 7 44
2018 HR-03 42 42 5 11 0 0 0 84 11 19
2017 HR 41 49 0 8 3 0 0 90 10 38
2017 HR-02 55 45 0 0 0 0 0 100 0 11
2017 HR-03 30 60 0 10 0 0 0 90 10 20
2014 HR 45 34 10 10 0 0 0 79 10 29
2014 HR-03 42 42 11 5 0 0 0 84 5 19
2011 HR 52 40 6 1 0 0 0 93 1 67
2011 HR-02 58 33 8 0 0 0 0 92 0 12
2011 HR-03 55 40 5 0 0 0 0 95 0 40

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HR 29 34 8 24 5 0 0 63 29 38
2019 HR-02 43 14 14 21 7 0 0 57 29 14
2019 HR-03 11 44 6 33 6 0 0 56 39 18
2018 HR 22 46 11 11 11 0 0 67 22 46
2018 HR-03 15 45 10 20 10 0 0 60 30 20
2017 HR 26 38 15 13 8 0 0 64 21 38
2017 HR-02 45 55 0 0 0 0 0 100 0 11
2017 HR-03 20 30 25 15 10 0 0 50 25 20
2014 HR 21 28 17 31 3 0 0 48 34 29
2014 HR-03 16 37 21 21 5 0 0 53 26 19
2011 HR 16 35 12 22 15 0 0 51 37 68
2011 HR-02 17 25 25 33 0 0 0 42 33 12
2011 HR-03 15 37 7 20 22 0 0 51 41 41

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HR 34 32 11 21 3 0 0 66 24 38
2019 HR-02 40 13 20 27 0 0 0 53 27 15
2019 HR-03 18 53 0 24 6 0 0 71 29 17
2018 HR 28 48 13 9 2 0 0 76 11 46
2018 HR-03 20 45 20 10 5 0 0 65 15 20
2017 HR 31 46 5 13 5 0 0 77 18 38
2017 HR-02 27 64 0 9 0 0 0 91 9 11
2017 HR-03 25 50 5 15 5 0 0 75 20 20

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HR 41 36 8 13 3 0 0 77 15 39
2019 HR-02 53 20 13 13 0 0 0 73 13 15
2019 HR-03 33 44 0 17 6 0 0 78 22 18
2018 HR 43 40 9 9 0 0 0 83 9 47
2018 HR-03 48 33 10 10 0 0 0 81 10 21
2017 HR 46 41 10 0 3 0 0 87 3 38
2017 HR-02 45 55 0 0 0 0 0 100 0 11
2017 HR-03 40 50 5 0 5 0 0 90 5 20
2014 HR 28 52 7 7 7 0 0 79 14 29
2014 HR-03 21 63 5 5 5 0 0 84 11 19
2011 HR 37 49 7 4 1 1 0 87 6 68
2011 HR-02 33 33 25 0 8 0 0 67 8 12
2011 HR-03 39 49 5 5 0 2 0 90 5 41

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HR 31 41 8 15 5 0 0 72 21 39
2019 HR-02 40 27 7 20 7 0 0 67 27 15
2019 HR-03 22 50 6 17 6 0 0 72 22 18
2018 HR 26 47 13 9 6 0 0 72 15 47
2018 HR-03 14 48 19 10 10 0 0 62 19 21
2017 HR 33 41 8 5 13 0 0 74 18 38
2017 HR-02 45 55 0 0 0 0 0 100 0 11
2017 HR-03 20 45 15 5 15 0 0 65 20 20

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HR 62 31 8 0 0 0 0 92 0 39
2019 HR-02 67 33 0 0 0 0 0 100 0 15
2019 HR-03 44 39 17 0 0 0 0 83 0 18
2018 HR 55 38 4 2 0 0 0 94 2 47
2018 HR-03 57 33 10 0 0 0 0 90 0 21
2017 HR 64 31 5 0 0 0 0 95 0 38
2017 HR-02 73 18 9 0 0 0 0 91 0 11
2017 HR-03 55 45 0 0 0 0 0 100 0 20
2014 HR 66 31 3 0 0 0 0 97 0 29
2014 HR-03 74 21 5 0 0 0 0 95 0 19
2011 HR 72 25 3 0 0 0 0 97 0 68
2011 HR-02 92 8 0 0 0 0 0 100 0 12
2011 HR-03 71 24 5 0 0 0 0 95 0 41

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HR 18 38 13 23 8 0 0 56 31 39
2019 HR-02 27 40 13 13 7 0 0 67 20 15
2019 HR-03 17 33 11 33 6 0 0 50 39 18
2018 HR 23 40 17 15 4 0 0 64 19 47
2018 HR-03 24 29 19 24 5 0 0 52 29 21
2017 HR 21 51 8 10 10 0 0 72 21 38
2017 HR-02 36 36 18 0 9 0 0 73 9 11
2017 HR-03 15 55 0 15 15 0 0 70 30 20
2014 HR 17 34 7 24 17 0 0 52 41 29
2014 HR-03 11 37 5 21 26 0 0 47 47 19
2011 HR 26 35 10 26 1 0 0 62 28 68
2011 HR-02 42 25 17 17 0 0 0 67 17 12
2011 HR-03 22 32 12 32 2 0 0 54 34 41

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HR 31 28 13 23 5 0 0 59 28 39
2019 HR-02 40 20 13 13 13 0 0 60 27 15
2019 HR-03 22 33 17 28 0 0 0 56 28 18
2018 HR 40 23 21 13 2 0 0 64 15 47
2018 HR-03 38 19 33 5 5 0 0 57 10 21
2017 HR 31 26 21 15 8 0 0 56 23 38
2017 HR-02 27 55 9 0 9 0 0 82 9 11
2017 HR-03 25 20 25 20 10 0 0 45 30 20
2014 HR 17 28 24 31 0 0 0 45 31 29
2014 HR-03 11 16 32 42 0 0 0 26 42 19

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HR 26 31 13 26 5 0 0 56 31 39
2019 HR-02 33 33 0 33 0 0 0 67 33 15
2019 HR-03 11 37 16 26 11 0 0 47 37 19
2018 HR 15 45 13 11 15 2 0 61 26 47
2018 HR-03 10 43 10 10 24 5 0 55 35 21
2017 HR 33 28 10 23 5 0 0 62 28 38
2017 HR-02 45 36 9 9 0 0 0 82 9 11
2017 HR-03 20 35 10 25 10 0 0 55 35 20
2014 HR 14 24 45 7 10 0 0 38 17 29
2014 HR-03 5 21 47 11 16 0 0 26 26 19
2011 HR 24 34 22 15 4 1 0 58 19 68
2011 HR-02 25 25 17 33 0 0 0 50 33 12
2011 HR-03 24 32 22 12 7 2 0 58 20 41

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HR 60 23 15 3 0 0 0 83 3 40
2019 HR-02 60 27 13 0 0 0 0 87 0 15
2019 HR-03 53 21 21 5 0 0 0 74 5 19
2018 HR 51 38 6 2 0 2 0 91 2 47
2018 HR-03 52 33 10 5 0 0 0 86 5 21
2017 HR 45 42 5 5 3 0 0 87 8 37
2017 HR-02 55 45 0 0 0 0 0 100 0 11
2017 HR-03 37 47 11 5 0 0 0 84 5 19
2014 HR 41 28 21 10 0 0 0 69 10 29
2014 HR-03 37 32 21 11 0 0 0 68 11 19
2011 HR 56 41 3 0 0 0 0 97 0 68
2011 HR-02 58 42 0 0 0 0 0 100 0 12
2011 HR-03 61 37 2 0 0 0 0 98 0 41

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HR 33 28 15 15 10 0 0 60 25 40
2019 HR-02 33 40 7 13 7 0 0 73 20 15
2019 HR-03 21 26 21 16 16 0 0 47 32 19
2018 HR 22 30 20 13 15 0 0 52 28 46
2018 HR-03 19 33 24 5 19 0 0 52 24 21
2017 HR 21 31 18 18 10 0 3 53 29 38
2017 HR-02 9 36 27 18 9 0 0 45 27 11
2017 HR-03 10 40 20 15 15 0 0 50 30 20
2014 HR 31 17 21 21 10 0 0 48 31 29
2014 HR-03 26 11 32 16 16 0 0 37 32 19
2011 HR 18 28 31 10 12 0 1 46 22 68
2011 HR-02 17 42 25 8 8 0 0 58 17 12
2011 HR-03 17 17 34 12 17 0 2 35 30 41

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HR 0 38 35 8 18 0 3 26 38 40
2019 HR-02 0 33 33 13 20 0 0 33 33 15
2019 HR-03 0 42 32 5 16 0 5 22 44 19
2018 HR 11 26 36 15 11 2 0 26 37 47
2018 HR-03 10 38 29 14 10 0 0 24 48 21
2017 HR 8 31 38 15 0 0 8 17 42 38
2017 HR-02 0 36 45 9 0 0 9 10 40 11
2017 HR-03 15 35 35 5 0 0 10 6 56 20
2014 HR 14 41 34 7 3 0 0 10 55 29
2014 HR-03 16 42 32 5 5 0 0 11 58 19
2011 HR 3 28 41 19 7 0 1 27 31 68
2011 HR-02 0 50 33 8 8 0 0 17 50 12
2011 HR-03 5 27 44 15 7 0 2 23 33 41

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HR 15 23 30 18 15 0 0 33 38 40
2019 HR-02 20 27 20 7 27 0 0 33 47 15
2019 HR-03 11 26 32 21 11 0 0 32 37 19
2018 HR 9 23 43 11 13 0 2 24 33 47
2018 HR-03 5 29 43 14 10 0 0 24 33 21
2017 HR 13 28 38 15 3 0 3 18 42 38
2017 HR-02 0 27 45 9 9 0 9 20 30 11
2017 HR-03 20 40 30 10 0 0 0 10 60 20
2014 HR 24 31 28 14 3 0 0 17 55 29
2014 HR-03 21 37 32 5 5 0 0 11 58 19
2011 HR 22 21 28 18 9 1 1 27 44 68
2011 HR-02 33 17 17 17 8 8 0 27 55 12
2011 HR-03 20 22 29 22 5 0 2 28 43 41

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HR 8 18 40 23 8 5 0 32 26 40
2019 HR-02 20 13 33 20 7 7 0 29 36 15
2019 HR-03 0 21 37 32 5 5 0 39 22 19
2018 HR 6 21 34 23 11 2 2 36 29 47
2018 HR-03 5 14 33 33 10 5 0 45 20 21
2017 HR 5 36 33 21 0 3 3 22 43 38
2017 HR-02 9 36 36 18 0 0 0 18 45 11
2017 HR-03 5 35 35 15 0 5 5 17 44 20
2014 HR 10 24 38 21 7 0 0 28 34 29
2014 HR-03 11 21 42 21 5 0 0 26 32 19
2011 HR 12 16 32 24 13 0 3 38 29 68
2011 HR-02 17 17 25 25 8 0 8 36 36 12
2011 HR-03 10 15 39 22 12 0 2 35 25 41

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HR 3 25 33 23 13 3 3 37 29 40
2019 HR-02 0 40 13 33 13 0 0 47 40 15
2019 HR-03 5 11 42 21 11 5 5 35 18 19
2018 HR 4 26 34 28 9 0 0 36 30 47
2018 HR-03 0 24 43 19 14 0 0 33 24 21
2017 HR 8 15 44 23 10 0 0 33 23 38
2017 HR-02 9 9 45 18 18 0 0 36 18 11
2017 HR-03 10 20 50 15 5 0 0 20 30 20
2014 HR 0 24 38 24 14 0 0 38 24 29
2014 HR-03 0 26 42 16 16 0 0 32 26 19
2011 HR 6 15 49 16 13 0 1 30 21 68
2011 HR-02 17 17 25 33 8 0 0 42 33 12
2011 HR-03 5 17 56 7 12 0 2 20 23 41

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HR 23 26 28 8 10 5 0 19 51 39
2019 HR-02 33 13 27 0 20 7 0 21 50 15
2019 HR-03 17 44 22 6 6 6 0 12 65 18
2018 HR 31 16 33 9 11 0 0 20 47 45
2018 HR-03 30 20 30 10 10 0 0 20 50 20
2017 HR 28 26 26 10 5 5 0 16 57 38
2017 HR-02 27 27 9 18 9 9 0 30 60 11
2017 HR-03 30 35 25 5 0 5 0 5 68 20
2014 HR 45 24 21 3 7 0 0 10 69 29
2014 HR-03 58 16 21 0 5 0 0 5 74 19
2011 HR 28 37 21 7 4 0 3 12 67 68
2011 HR-02 33 42 17 0 0 0 8 0 82 12
2011 HR-03 34 29 20 7 7 0 2 15 65 41

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HR 10 20 33 15 20 3 0 36 31 40
2019 HR-02 20 20 27 0 33 0 0 33 40 15
2019 HR-03 5 26 26 21 16 5 0 39 33 19
2018 HR 9 22 35 20 15 0 0 35 30 46
2018 HR-03 5 15 50 20 10 0 0 30 20 20
2017 HR 13 28 26 18 13 0 3 32 42 38
2017 HR-02 9 18 9 9 45 0 9 60 30 11
2017 HR-03 20 35 35 10 0 0 0 10 55 20
2014 HR 10 24 41 14 10 0 0 24 34 29
2014 HR-03 16 21 53 0 11 0 0 11 37 19
2011 HR 13 19 28 19 12 0 9 34 35 68
2011 HR-02 25 8 25 8 17 0 17 30 40 12
2011 HR-03 7 22 32 24 7 0 7 34 32 41

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HR 3 28 30 25 10 3 3 37 32 40
2019 HR-02 7 33 20 20 20 0 0 40 40 15
2019 HR-03 0 26 32 26 5 5 5 35 29 19
2018 HR 11 30 32 15 9 4 0 24 42 47
2018 HR-03 14 19 33 19 10 5 0 30 35 21
2017 HR 13 31 36 10 3 3 5 14 47 38
2017 HR-02 0 36 45 9 9 0 0 18 36 11
2017 HR-03 25 25 25 10 0 5 10 12 59 20
2014 HR 17 34 28 17 3 0 0 21 52 29
2014 HR-03 21 42 26 5 5 0 0 11 63 19

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HR 3 20 38 20 18 3 0 38 23 40
2019 HR-02 0 7 47 13 27 7 0 43 7 15
2019 HR-03 5 32 32 21 11 0 0 32 37 19
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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HR 67 23 0 10 0 0 0 90 10 39
2019 HR-02 53 27 0 20 0 0 0 80 20 15
2019 HR-03 72 22 0 6 0 0 0 94 6 18
2017 HR 64 18 10 8 0 0 0 82 8 38
2017 HR-02 45 18 9 27 0 0 0 64 27 11
2017 HR-03 70 15 15 0 0 0 0 85 0 20
2014 HR 66 21 3 10 0 0 0 86 10 29
2014 HR-03 68 21 0 11 0 0 0 89 11 19
2011 HR 66 12 9 3 4 1 4 83 8 68
2011 HR-02 92 8 0 0 0 0 0 100 0 12
2011 HR-03 59 17 7 5 5 0 7 82 11 41

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HR 23 26 21 13 8 10 0 54 23 39
2019 HR-02 33 20 7 20 13 7 0 57 36 15
2019 HR-03 11 28 33 11 6 11 0 44 19 18
2018 HR 13 36 17 9 9 13 4 59 21 47
2018 HR-03 14 33 24 0 5 19 5 63 6 21
2017 HR 15 26 18 18 10 3 10 47 32 38
2017 HR-02 0 55 0 18 9 0 18 67 33 11
2017 HR-03 20 15 20 15 15 5 10 41 35 20
2014 HR 7 31 28 10 7 10 7 46 21 29
2014 HR-03 5 21 32 11 11 11 11 33 27 19

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HR 33 33 18 10 5 3 0 67 15 40
2019 HR-02 40 20 20 13 7 0 0 60 20 15
2019 HR-03 32 42 16 5 5 0 0 74 11 19
2018 HR 34 32 15 6 6 4 2 70 14 47
2018 HR-03 33 43 5 5 10 5 0 80 15 21
2017 HR 31 41 8 8 13 0 0 72 21 38
2017 HR-02 18 45 18 9 9 0 0 64 18 11
2017 HR-03 35 40 5 5 15 0 0 75 20 20
2014 HR 28 41 14 7 7 3 0 71 14 29
2014 HR-03 37 26 11 11 11 5 0 67 22 19

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HR 40 38 10 8 5 0 0 78 13 40
2019 HR-02 47 27 13 7 7 0 0 73 13 15
2019 HR-03 32 53 5 5 5 0 0 84 11 19
2018 HR 26 53 9 6 4 2 0 80 11 47
2018 HR-03 19 67 0 5 5 5 0 90 10 21
2017 HR 33 36 10 15 5 0 0 69 21 38
2017 HR-02 36 36 9 18 0 0 0 73 18 11
2017 HR-03 25 50 10 5 10 0 0 75 15 20
2014 HR 45 28 10 14 3 0 0 72 17 29
2014 HR-03 47 26 11 11 5 0 0 74 16 19

Question 23. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HR 43 30 15 13 0 0 0 73 13 40
2019 HR-02 47 13 20 20 0 0 0 60 20 15
2019 HR-03 32 42 16 11 0 0 0 74 11 19
2018 HR 34 47 11 4 2 2 0 83 7 47
2018 HR-03 29 62 0 0 5 5 0 95 5 21
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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HR 45 40 13 3 0 0 0 85 3 40
2019 HR-02 47 33 20 0 0 0 0 80 0 15
2019 HR-03 47 42 5 5 0 0 0 89 5 19

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HR 35 35 18 8 5 0 0 70 13 40
2019 HR-02 33 33 13 13 7 0 0 67 20 15
2019 HR-03 32 32 26 5 5 0 0 63 11 19
2018 HR 43 35 7 9 4 2 0 80 13 46
2018 HR-03 35 40 0 10 10 5 0 79 21 20
2017 HR 46 33 3 8 10 0 0 79 18 38
2017 HR-02 36 55 0 0 9 0 0 91 9 11
2017 HR-03 50 30 0 10 10 0 0 80 20 20
2014 HR 24 31 10 17 14 3 0 57 32 29
2014 HR-03 11 26 16 26 16 5 0 39 44 19
2011 HR 28 38 13 13 6 0 1 67 19 68
2011 HR-02 33 42 17 8 0 0 0 75 8 12
2011 HR-03 27 34 15 15 7 0 2 63 23 41

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HR 43 45 10 3 0 0 0 88 3 40
2019 HR-02 33 40 20 7 0 0 0 73 7 15
2019 HR-03 37 58 5 0 0 0 0 95 0 19
2018 HR 51 30 13 2 2 2 0 83 4 47
2018 HR-03 48 29 10 5 5 5 0 80 10 21
2017 HR 49 31 5 8 8 0 0 79 15 38
2017 HR-02 27 55 9 0 9 0 0 82 9 11
2017 HR-03 55 30 0 10 5 0 0 85 15 20
2014 HR 34 38 3 10 3 10 0 81 15 29
2014 HR-03 32 32 5 11 5 16 0 75 19 19
2011 HR 40 35 15 10 0 0 0 75 10 68
2011 HR-02 58 17 17 8 0 0 0 75 8 12
2011 HR-03 39 32 17 12 0 0 0 71 12 41

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HR 41 36 15 5 3 0 0 77 8 39
2019 HR-02 33 33 20 7 7 0 0 67 13 15
2019 HR-03 44 33 17 6 0 0 0 78 6 18
2018 HR 34 36 17 9 4 0 0 70 13 47
2018 HR-03 33 29 19 10 10 0 0 62 19 21
2017 HR 51 26 5 10 8 0 0 77 18 38
2017 HR-02 45 45 0 9 0 0 0 91 9 11
2017 HR-03 50 25 10 5 10 0 0 75 15 20
2014 HR 31 28 14 14 7 7 0 63 22 29
2014 HR-03 26 21 16 16 11 11 0 53 29 19
2011 HR 33 37 10 13 4 1 0 71 18 67
2011 HR-02 25 42 8 25 0 0 0 67 25 12
2011 HR-03 37 32 12 12 5 2 0 70 18 41

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HR 93 8 0 0 0 0 0 100 0 40
2019 HR-02 87 13 0 0 0 0 0 100 0 15
2019 HR-03 95 5 0 0 0 0 0 100 0 19
2017 HR 100 0 0 0 0 0 0 100 0 38
2017 HR-02 100 0 0 0 0 0 0 100 0 11
2017 HR-03 100 0 0 0 0 0 0 100 0 20
2014 HR 72 24 3 0 0 0 0 97 0 29
2014 HR-03 79 21 0 0 0 0 0 100 0 19
2011 HR 81 9 4 1 0 0 4 94 2 68
2011 HR-02 75 25 0 0 0 0 0 100 0 12
2011 HR-03 85 5 5 2 0 0 2 93 3 41

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HR 60 35 3 0 0 0 3 97 0 40
2019 HR-02 53 47 0 0 0 0 0 100 0 15
2019 HR-03 68 21 5 0 0 0 5 94 0 19
2017 HR 64 23 8 5 0 0 0 87 5 38
2017 HR-02 64 18 9 9 0 0 0 82 9 11
2017 HR-03 60 30 10 0 0 0 0 90 0 20
2014 HR 38 28 14 0 0 21 0 83 0 29
2014 HR-03 26 32 11 0 0 32 0 85 0 19
2011 HR 46 37 6 6 1 4 0 86 8 68
2011 HR-02 50 25 8 8 0 8 0 82 9 12
2011 HR-03 41 44 5 5 2 2 0 88 8 41

Question 30. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HR 80 10 5 3 0 3 0 92 3 40
2019 HR-02 73 20 7 0 0 0 0 93 0 15
2019 HR-03 89 5 0 5 0 0 0 95 5 19
2018 HR 60 32 0 2 2 4 0 96 4 47
2018 HR-03 62 19 0 5 5 10 0 89 11 21
2017 HR 69 23 0 0 8 0 0 92 8 38
2017 HR-02 64 36 0 0 0 0 0 100 0 11
2017 HR-03 70 20 0 0 10 0 0 90 10 20

Question 31. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HR 45 38 10 8 0 0 0 83 8 40
2019 HR-02 47 27 7 20 0 0 0 73 20 15
2019 HR-03 42 42 16 0 0 0 0 84 0 19
2018 HR 40 34 17 4 2 2 0 76 7 47
2018 HR-03 43 29 14 5 5 5 0 75 10 21
2017 HR 46 28 13 5 8 0 0 74 13 38
2017 HR-02 45 36 9 0 9 0 0 82 9 11
2017 HR-03 40 30 15 10 5 0 0 70 15 20
2014 HR 34 21 17 17 7 3 0 57 25 29
2014 HR-03 26 11 26 21 11 5 0 39 33 19
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Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HR 23 35 13 10 5 15 0 68 18 40
2019 HR-02 27 20 20 7 7 20 0 58 17 15
2019 HR-03 16 47 11 11 5 11 0 71 18 19
2018 HR 15 32 19 9 2 23 0 61 14 47
2018 HR-03 14 29 14 14 0 29 0 60 20 21
2017 HR 18 44 18 10 3 8 0 67 14 38
2017 HR-02 18 73 9 0 0 0 0 91 0 11
2017 HR-03 10 40 25 20 5 0 0 50 25 20
2014 HR 21 24 14 17 7 17 0 54 29 29
2014 HR-03 16 21 16 16 11 21 0 47 33 19
2011 HR 15 22 22 22 10 7 1 40 35 68
2011 HR-02 17 25 33 8 0 17 0 50 10 12
2011 HR-03 7 24 22 22 17 5 2 34 42 41

Question 35. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HR 20 20 20 30 5 5 0 42 37 40
2019 HR-02 33 7 27 13 7 13 0 46 23 15
2019 HR-03 11 26 16 42 5 0 0 37 47 19
2018 HR 13 30 21 19 11 6 0 45 32 47
2018 HR-03 10 29 14 14 19 14 0 44 39 21
2017 HR 5 36 21 23 10 5 0 43 35 38
2017 HR-02 9 55 36 0 0 0 0 64 0 11
2017 HR-03 0 35 15 35 15 0 0 35 50 20
2014 HR 17 14 38 17 14 0 0 31 31 29
2014 HR-03 16 16 26 21 21 0 0 32 42 19
2011 HR 7 22 22 24 21 3 0 31 46 67
2011 HR-02 9 18 18 27 18 9 0 30 50 11
2011 HR-03 2 27 27 27 17 0 0 29 44 41

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HR 15 18 28 23 5 10 0 37 31 39
2019 HR-02 27 7 33 13 7 13 0 38 23 15
2019 HR-03 6 22 22 33 6 11 0 31 44 18
2018 HR 11 21 26 17 9 17 0 38 31 47
2018 HR-03 5 19 24 14 14 24 0 31 38 21
2017 HR 5 26 28 18 10 13 0 35 32 38
2017 HR-02 9 27 55 0 0 9 0 40 0 11
2017 HR-03 0 30 20 25 20 5 0 32 47 20
2014 HR 14 14 28 21 21 3 0 29 43 29
2014 HR-03 11 11 26 16 32 5 0 22 50 19
2011 HR 3 25 25 28 16 3 0 29 45 68
2011 HR-02 0 33 33 25 8 0 0 33 33 12
2011 HR-03 2 27 22 29 17 2 0 30 48 41

Question 37. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HR 8 30 13 33 10 8 0 41 46 40
2019 HR-02 20 20 33 13 7 7 0 43 21 15
2019 HR-03 0 32 0 42 16 11 0 35 65 19
2018 HR 15 17 19 17 23 9 0 35 44 47
2018 HR-03 5 14 24 10 33 14 0 22 50 21
2017 HR 8 23 15 23 13 18 0 38 44 38
2017 HR-02 18 45 9 9 0 18 0 78 11 11
2017 HR-03 0 15 25 30 20 10 0 17 56 20
2014 HR 10 31 14 21 24 0 0 41 45 29
2014 HR-03 5 32 11 16 37 0 0 37 53 19
2011 HR 10 32 16 22 15 4 0 45 38 68
2011 HR-02 8 25 25 25 8 8 0 36 36 12
2011 HR-03 7 34 15 22 17 5 0 44 41 41

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HR 65 10 13 5 0 5 3 81 5 40
2019 HR-02 53 13 27 0 0 0 7 71 0 15
2019 HR-03 68 11 5 11 0 5 0 83 11 19
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My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HR 38 28 23 13 0 0 0 65 13 40
2019 HR-02 27 33 20 20 0 0 0 60 20 15
2019 HR-03 42 32 21 5 0 0 0 74 5 19
2018 HR 23 47 17 9 0 4 0 73 9 47
2018 HR-03 19 52 14 14 0 0 0 71 14 21
2017 HR 28 44 13 13 3 0 0 72 15 38
2017 HR-02 36 64 0 0 0 0 0 100 0 11
2017 HR-03 20 40 20 15 5 0 0 60 20 20
2014 HR 17 52 17 7 7 0 0 69 14 29
2014 HR-03 16 53 16 5 11 0 0 68 16 19
2011 HR 22 49 12 13 3 1 0 72 16 68
2011 HR-02 25 50 17 0 0 8 0 82 0 12
2011 HR-03 20 51 12 15 2 0 0 71 17 41

Question 40. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HR 8 23 23 28 13 8 0 32 43 40
2019 HR-02 7 20 27 27 7 13 0 31 38 15
2019 HR-03 5 21 21 26 21 5 0 28 50 19

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HR 33 43 10 5 5 3 3 79 11 40
2019 HR-02 40 40 20 0 0 0 0 80 0 15
2019 HR-03 32 37 5 11 5 5 5 76 18 19
2018 HR 23 40 11 15 6 4 0 67 22 47
2018 HR-03 29 43 5 14 10 0 0 71 24 21
2017 HR 31 31 10 8 5 13 3 73 15 38
2017 HR-02 45 27 0 0 0 27 0 100 0 11
2017 HR-03 20 30 20 15 5 5 5 56 22 20
2014 HR 24 34 10 10 7 10 3 68 20 29
2014 HR-03 21 42 5 11 11 11 0 71 24 19
2011 HR 40 37 10 4 3 4 1 81 8 68
2011 HR-02 67 25 8 0 0 0 0 92 0 12
2011 HR-03 29 41 10 7 2 7 2 78 11 41

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HR 33 31 26 8 0 3 0 66 8 39
2019 HR-02 47 20 27 7 0 0 0 67 7 15
2019 HR-03 22 39 28 6 0 6 0 65 6 18
2018 HR 21 34 26 15 2 2 0 57 17 47
2018 HR-03 14 43 19 19 5 0 0 57 24 21

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HR 15 25 8 28 10 15 0 47 44 40
2019 HR-02 20 33 7 27 7 7 0 57 36 15
2019 HR-03 16 16 11 26 5 26 0 43 43 19
2018 HR 19 19 19 11 17 15 0 45 33 47
2018 HR-03 19 29 10 10 10 24 0 63 25 21
2017 HR 21 23 8 15 18 13 3 52 39 38
2017 HR-02 27 36 9 9 0 18 0 78 11 11
2017 HR-03 15 15 10 20 25 10 5 35 53 20
2014 HR 10 17 10 21 24 17 0 33 54 29
2014 HR-03 5 21 5 21 26 21 0 33 60 19
2011 HR 9 26 16 25 9 13 1 41 40 68
2011 HR-02 8 42 17 17 8 8 0 55 27 12
2011 HR-03 10 24 17 22 7 17 2 42 36 41

Question 44. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HR 15 26 15 33 10 0 0 41 44 39
2019 HR-02 27 27 0 47 0 0 0 53 47 15
2019 HR-03 6 17 28 33 17 0 0 22 50 18
2018 HR 11 28 21 19 11 11 0 43 33 47
2018 HR-03 0 24 38 19 10 10 0 26 32 21
2017 HR 13 31 26 18 8 5 0 46 27 38
2017 HR-02 27 45 9 9 0 9 0 80 10 11
2017 HR-03 5 15 40 20 15 5 0 21 37 20
2014 HR 14 14 41 10 17 3 0 29 29 29
2014 HR-03 5 5 53 11 21 5 0 11 33 19
2011 HR 12 22 22 26 18 0 0 34 44 68
2011 HR-02 17 0 25 42 17 0 0 17 58 12
2011 HR-03 12 22 27 20 20 0 0 34 39 41

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HR 13 13 8 30 35 3 0 26 67 40
2019 HR-02 27 13 7 20 27 7 0 43 50 15
2019 HR-03 5 11 11 37 37 0 0 16 74 19
2018 HR 4 13 22 30 24 7 0 19 58 46
2018 HR-03 0 14 19 29 29 10 0 16 63 21
2017 HR 8 15 28 23 23 0 3 24 47 38
2017 HR-02 18 9 36 18 18 0 0 27 36 11
2017 HR-03 5 10 35 20 25 0 5 16 47 20
2014 HR 10 24 14 21 31 0 0 34 52 29
2014 HR-03 0 26 16 26 32 0 0 26 58 19
2011 HR 10 19 19 26 24 1 0 30 51 68
2011 HR-02 17 8 17 8 50 0 0 25 58 12
2011 HR-03 5 20 20 34 20 2 0 25 55 41

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HR 36 28 28 5 0 0 3 66 5 39
2019 HR-02 40 20 33 0 0 0 7 64 0 15
2019 HR-03 26 37 32 5 0 0 0 63 5 19

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HR 33 23 20 3 13 5 5 61 17 40
2019 HR-02 33 27 27 0 0 13 0 69 0 15
2019 HR-03 32 26 16 5 16 0 5 61 22 19

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HR 23 30 30 8 5 5 0 55 13 40
2019 HR-02 27 20 33 13 0 7 0 50 14 15
2019 HR-03 16 37 26 5 11 5 0 56 17 19

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HR 31 23 23 10 5 8 0 58 17 39
2019 HR-02 33 7 33 13 0 13 0 46 15 15
2019 HR-03 28 33 17 6 11 6 0 65 18 18

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HR 38 13 13 15 13 3 5 56 31 39
2019 HR-02 40 7 20 13 13 0 7 50 29 15
2019 HR-03 33 22 6 17 11 6 6 63 31 18

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HR 79 8 5 3 3 3 0 89 5 39
2019 HR-02 80 7 7 7 0 0 0 87 7 15
2019 HR-03 78 11 0 0 6 6 0 94 6 18

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HR 70 8 10 8 3 0 3 79 10 40
2019 HR-02 73 7 7 7 0 0 7 86 7 15
2019 HR-03 74 5 11 11 0 0 0 79 11 19

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HR 78 8 3 0 0 0 13 97 0 40
2019 HR-02 67 7 7 0 0 0 20 92 0 15
2019 HR-03 89 5 0 0 0 0 5 100 0 19

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HR 18 40 13 20 0 10 0 64 22 40
2019 HR-02 20 40 13 13 0 13 0 69 15 15
2019 HR-03 11 37 16 26 0 11 0 53 29 19
2018 HR 17 38 26 9 4 6 0 59 14 47
2018 HR-03 10 29 38 14 5 5 0 40 20 21
2017 HR 18 31 23 15 5 8 0 53 22 38
2017 HR-02 18 55 18 9 0 0 0 73 9 11
2017 HR-03 10 15 35 20 10 10 0 28 33 20

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HR 25 45 15 13 0 3 0 72 13 40
2019 HR-02 47 27 7 13 0 7 0 79 14 15
2019 HR-03 11 58 21 11 0 0 0 68 11 19
2018 HR 38 36 15 4 2 4 0 78 7 47
2018 HR-03 24 48 14 10 5 0 0 71 14 21
2017 HR 15 64 8 8 0 3 3 84 8 38
2017 HR-02 18 82 0 0 0 0 0 100 0 11
2017 HR-03 15 60 10 10 0 0 5 79 11 20
2014 HR 14 48 24 10 0 3 0 64 11 29
2014 HR-03 11 42 26 16 0 5 0 56 17 19
2011 HR 32 38 18 6 3 3 0 73 9 68
2011 HR-02 50 17 25 8 0 0 0 67 8 12
2011 HR-03 27 39 20 7 2 5 0 69 10 41

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HR 35 38 15 3 0 8 3 81 3 40
2019 HR-02 40 33 13 0 0 13 0 85 0 15
2019 HR-03 26 42 21 5 0 0 5 72 6 19
2018 HR 36 32 17 2 2 11 0 76 5 47
2018 HR-03 24 43 14 5 5 10 0 74 11 21
2017 HR 26 33 23 8 0 8 3 66 9 38
2017 HR-02 27 45 18 0 0 9 0 80 0 11
2017 HR-03 20 35 25 10 0 5 5 61 11 20
2014 HR 28 34 21 7 0 10 0 69 8 29
2014 HR-03 21 32 21 11 0 16 0 62 13 19

Question 50. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HR 35 43 13 10 0 0 0 78 10 40
2019 HR-02 40 27 27 7 0 0 0 67 7 15
2019 HR-03 26 53 5 16 0 0 0 79 16 19
2018 HR 40 32 15 6 4 2 0 74 11 47
2018 HR-03 24 43 14 10 10 0 0 67 19 21
2017 HR 33 44 13 8 3 0 0 77 10 38
2017 HR-02 45 55 0 0 0 0 0 100 0 11
2017 HR-03 25 45 20 5 5 0 0 70 10 20
2014 HR 38 28 17 14 3 0 0 66 17 29
2014 HR-03 32 26 16 21 5 0 0 58 26 19
2011 HR 29 38 11 18 5 0 0 67 23 66
2011 HR-02 18 18 36 27 0 0 0 36 27 11
2011 HR-03 28 45 8 18 3 0 0 73 20 40

Question 51. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HR 31 36 21 10 3 0 0 67 13 39
2019 HR-02 43 21 29 0 7 0 0 64 7 14
2019 HR-03 21 42 16 21 0 0 0 63 21 19
2018 HR 32 30 21 13 2 2 0 63 15 47
2018 HR-03 24 19 33 14 5 5 0 45 20 21
2017 HR 31 38 18 5 8 0 0 69 13 38
2017 HR-02 36 64 0 0 0 0 0 100 0 11
2017 HR-03 20 30 35 5 10 0 0 50 15 20
2014 HR 28 21 24 21 7 0 0 48 28 29
2014 HR-03 16 32 26 16 11 0 0 47 26 19
2011 HR 25 38 24 10 3 0 0 63 13 68
2011 HR-02 25 42 17 8 8 0 0 67 17 12
2011 HR-03 22 39 29 10 0 0 0 61 10 41

Question 52. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HR 33 38 18 13 0 0 0 70 13 40
2019 HR-02 47 27 27 0 0 0 0 73 0 15
2019 HR-03 16 47 11 26 0 0 0 63 26 19
2018 HR 35 22 22 15 7 0 0 57 22 46
2018 HR-03 24 14 33 14 14 0 0 38 29 21
2017 HR 33 33 21 5 8 0 0 67 13 38
2017 HR-02 45 45 9 0 0 0 0 91 0 11
2017 HR-03 20 30 35 10 5 0 0 50 15 20
2014 HR 28 17 21 24 10 0 0 45 34 29
2014 HR-03 16 26 21 21 16 0 0 42 37 19
2011 HR 15 43 16 19 6 1 0 58 25 68
2011 HR-02 25 42 17 8 8 0 0 67 17 12
2011 HR-03 10 44 17 22 5 2 0 55 28 41

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HR 45 18 20 5 3 5 5 69 8 40
2019 HR-02 67 13 0 7 7 7 0 86 14 15
2019 HR-03 26 26 26 5 0 5 11 63 6 19
2018 HR 43 26 19 2 2 4 4 74 5 47
2018 HR-03 29 38 29 0 0 0 5 70 0 21
2017 HR 36 33 8 5 8 5 5 77 14 38
2017 HR-02 64 27 0 0 0 9 0 100 0 11
2017 HR-03 25 35 15 5 5 5 10 71 12 20
2014 HR 34 28 24 3 3 3 3 67 7 29
2014 HR-03 32 26 32 0 5 0 5 61 6 19
2011 HR 37 29 10 7 9 6 1 71 17 68
2011 HR-02 25 42 8 17 8 0 0 67 25 12
2011 HR-03 37 27 15 5 7 7 2 70 14 41
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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2019 HR 8 55 38 40
2019 HR-02 13 47 40 15
2019 HR-03 5 63 32 19
2018 HR 15 62 23 47
2018 HR-03 10 71 19 21
2017 HR 10 72 18 38
2017 HR-02 0 91 9 11
2017 HR-03 15 70 15 20
2014 HR 10 69 21 29
2014 HR-03 11 63 26 19
2011 HR 13 62 25 68
2011 HR-02 0 75 25 12
2011 HR-03 15 63 22 41
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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HR 40 45 8 8 0 0 0 85 8 40
2019 HR-02 40 33 7 20 0 0 0 73 20 15
2019 HR-03 42 47 11 0 0 0 0 89 0 19

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HR 63 25 5 5 0 3 0 90 5 40
2019 HR-02 40 27 13 13 0 7 0 71 14 15
2019 HR-03 74 26 0 0 0 0 0 100 0 19
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 HR 18 83 40

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 HR 20 80 40

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HR 3 15 15 15 10 33 10 30 43 40
2019 HR-02 0 13 20 20 13 27 7 20 50 15
2019 HR-03 5 21 11 11 5 32 16 50 30 19
2018 HR 9 13 17 4 11 40 6 40 28 47
2018 HR-03 5 19 14 0 14 38 10 45 27 21
2017 HR 8 18 8 8 13 36 10 48 38 38
2017 HR-02 27 18 9 9 0 27 9 71 14 11
2017 HR-03 0 25 5 5 10 40 15 56 33 20
2014 HR 3 10 28 10 0 41 7 27 20 29
2014 HR-03 0 16 26 11 0 42 5 30 20 19

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HR 18 23 35 10 3 13 0 46 14 40
2019 HR-02 20 20 27 20 0 13 0 46 23 15
2019 HR-03 21 16 42 5 0 16 0 44 6 19
2018 HR 17 23 32 6 4 17 0 49 13 47
2018 HR-03 5 33 29 5 10 19 0 47 18 21
2017 HR 13 33 10 5 8 28 3 67 19 38
2017 HR-02 27 64 0 0 0 9 0 100 0 11
2017 HR-03 10 20 20 5 10 30 5 46 23 20
2014 HR 7 24 21 17 0 31 0 45 25 29
2014 HR-03 5 16 26 21 0 32 0 31 31 19
2011 HR 28 35 19 9 1 7 0 68 11 68
2011 HR-02 33 33 17 8 0 8 0 73 9 12
2011 HR-03 22 37 24 7 0 10 0 65 8 41
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 HR 0 100 40
2019 HR-02 0 100 15
2019 HR-03 0 100 19

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HR 8 13 20 3 0 48 10 47 6 40
2019 HR-02 7 20 7 7 0 53 7 67 17 15
2019 HR-03 11 5 26 0 0 42 16 38 0 19
2018 HR 9 13 17 4 2 51 4 48 14 47
2018 HR-03 5 19 10 5 5 52 5 56 22 21
2017 HR 10 8 21 3 0 49 10 44 6 38
2017 HR-02 18 18 9 0 0 36 18 80 0 11
2017 HR-03 10 5 30 0 0 45 10 33 0 20
2014 HR 7 17 17 0 0 55 3 58 0 29
2014 HR-03 0 21 16 0 0 63 0 57 0 19

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HR 23 28 18 3 0 28 0 71 4 39
2019 HR-02 21 29 7 7 0 36 0 78 11 14
2019 HR-03 26 21 32 0 0 21 0 60 0 19
2018 HR 15 23 32 2 0 26 2 53 3 47
2018 HR-03 5 33 29 0 0 33 0 57 0 21
2017 HR 18 38 18 5 0 18 3 71 6 38
2017 HR-02 27 55 9 0 0 9 0 90 0 11
2017 HR-03 20 25 30 5 0 15 5 56 6 20
2014 HR 17 28 17 0 0 38 0 72 0 29
2014 HR-03 11 21 21 0 0 47 0 60 0 19
2011 HR 40 26 19 6 3 6 0 70 9 68
2011 HR-02 50 8 25 8 8 0 0 58 17 12
2011 HR-03 32 34 22 5 0 7 0 71 5 41
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Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HR 10 15 30 25 20 0 0 25 45 40
2019 HR-02 13 20 20 27 20 0 0 33 47 15
2019 HR-03 11 16 37 21 16 0 0 26 37 19
2018 HR 11 9 26 32 23 0 0 19 55 47
2018 HR-03 10 10 38 24 19 0 0 19 43 21
2017 HR 10 13 38 15 23 0 0 23 38 38
2017 HR-02 9 9 27 27 27 0 0 18 55 11
2017 HR-03 15 15 45 15 10 0 0 30 25 20

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HR 13 13 35 25 15 0 0 25 40 40
2019 HR-02 20 20 33 13 13 0 0 40 27 15
2019 HR-03 11 5 32 32 21 0 0 16 53 19
2018 HR 11 15 34 17 23 0 0 26 40 47
2018 HR-03 14 10 38 14 24 0 0 24 38 21
2017 HR 10 13 41 13 23 0 0 23 36 38
2017 HR-02 9 18 36 18 18 0 0 27 36 11
2017 HR-03 10 5 45 15 25 0 0 15 40 20

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HR 25 20 28 23 5 0 0 45 28 40
2019 HR-02 27 27 13 33 0 0 0 53 33 15
2019 HR-03 21 21 37 11 11 0 0 42 21 19
2018 HR 19 28 23 17 13 0 0 47 30 47
2018 HR-03 19 33 24 14 10 0 0 52 24 21
2017 HR 21 29 16 18 16 0 0 50 34 37
2017 HR-02 9 27 9 36 18 0 0 36 55 11
2017 HR-03 11 42 21 5 21 0 0 53 26 19

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HR 13 10 28 31 18 0 0 23 49 39
2019 HR-02 20 13 13 40 13 0 0 33 53 15
2019 HR-03 6 11 39 22 22 0 0 17 44 18
2018 HR 9 9 38 13 30 0 2 17 43 47
2018 HR-03 14 5 38 19 24 0 0 19 43 21
2017 HR 10 18 23 15 33 0 0 28 49 38
2017 HR-02 9 9 36 18 27 0 0 18 45 11
2017 HR-03 5 15 20 20 40 0 0 20 60 20

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HR 35 28 30 3 5 0 0 63 8 40
2019 HR-02 53 20 13 7 7 0 0 73 13 15
2019 HR-03 26 32 37 0 5 0 0 58 5 19
2018 HR 28 23 30 9 6 0 4 53 16 47
2018 HR-03 29 29 24 10 5 0 5 60 15 21
2017 HR 23 41 18 5 10 0 3 66 16 38
2017 HR-02 18 64 9 0 9 0 0 82 9 11
2017 HR-03 15 40 25 10 10 0 0 55 20 20

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HR 20 25 33 13 10 0 0 45 23 40
2019 HR-02 33 27 20 13 7 0 0 60 20 15
2019 HR-03 11 26 37 11 16 0 0 37 26 19
2018 HR 19 23 30 15 13 0 0 43 28 47
2018 HR-03 19 14 29 24 14 0 0 33 38 21
2017 HR 21 21 36 18 3 0 3 42 21 38
2017 HR-02 18 36 36 0 9 0 0 55 9 11
2017 HR-03 15 15 35 30 0 0 5 32 32 20

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HR 15 40 28 10 8 0 0 55 18 40
2019 HR-02 27 27 33 7 7 0 0 53 13 15
2019 HR-03 11 42 26 11 11 0 0 53 21 19
2018 HR 21 36 26 15 2 0 0 57 17 47
2018 HR-03 19 43 24 10 5 0 0 62 14 21
2017 HR 8 41 28 18 5 0 0 49 23 38
2017 HR-02 9 45 18 27 0 0 0 55 27 11
2017 HR-03 0 45 30 15 10 0 0 45 25 20

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HR 20 33 30 13 5 0 0 53 18 40
2019 HR-02 27 20 40 7 7 0 0 47 13 15
2019 HR-03 16 37 26 16 5 0 0 53 21 19
2018 HR 13 30 34 17 4 2 0 43 22 47
2018 HR-03 5 33 43 14 5 0 0 38 19 21
2017 HR 10 38 26 13 13 0 0 49 26 38
2017 HR-02 0 45 36 18 0 0 0 45 18 11
2017 HR-03 15 30 15 15 25 0 0 45 40 20

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HR 28 23 33 13 3 0 0 51 15 39
2019 HR-02 33 7 40 13 7 0 0 40 20 15
2019 HR-03 22 28 33 17 0 0 0 50 17 18
2018 HR 13 54 22 4 2 0 4 70 7 46
2018 HR-03 10 75 10 0 5 0 0 85 5 20
2017 HR 23 36 28 8 5 0 0 59 13 38
2017 HR-02 9 64 18 9 0 0 0 73 9 11
2017 HR-03 25 25 30 10 10 0 0 50 20 20

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HR 25 28 25 15 8 0 0 53 23 40
2019 HR-02 40 20 20 0 20 0 0 60 20 15
2019 HR-03 21 21 26 32 0 0 0 42 32 19

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HR 38 26 28 8 0 0 0 64 8 39
2019 HR-02 53 13 20 13 0 0 0 67 13 15
2019 HR-03 33 28 33 6 0 0 0 61 6 18
2018 HR 45 32 19 4 0 0 0 77 4 47
2018 HR-03 43 38 19 0 0 0 0 81 0 21
2017 HR 28 38 26 8 0 0 0 67 8 38
2017 HR-02 27 36 18 18 0 0 0 64 18 11
2017 HR-03 30 45 20 5 0 0 0 75 5 20

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HR 48 25 15 8 5 0 0 73 13 40
2019 HR-02 67 27 7 0 0 0 0 93 0 15
2019 HR-03 32 21 26 11 11 0 0 53 21 19
2018 HR 38 34 19 4 4 0 0 72 9 47
2018 HR-03 38 29 19 10 5 0 0 67 14 21
2017 HR 33 26 23 10 8 0 0 59 18 38
2017 HR-02 36 36 18 0 9 0 0 73 9 11
2017 HR-03 15 25 30 20 10 0 0 40 30 20

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HR 70 15 3 0 0 0 13 97 0 40
2019 HR-02 73 13 0 0 0 0 13 100 0 15
2019 HR-03 74 16 5 0 0 0 5 94 0 19
2018 HR 78 13 4 0 0 0 4 95 0 46
2018 HR-03 81 14 0 0 0 0 5 100 0 21

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HR 58 20 10 8 3 0 3 79 10 40
2019 HR-02 53 27 7 13 0 0 0 80 13 15
2019 HR-03 63 21 11 5 0 0 0 84 5 19
2018 HR 63 17 9 2 4 2 2 84 7 46
2018 HR-03 67 14 10 0 10 0 0 81 10 21
2017 HR 69 15 3 3 5 3 3 89 8 38
2017 HR-02 73 18 0 0 0 9 0 100 0 11
2017 HR-03 60 20 0 5 10 0 5 84 16 20

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HR 38 36 18 5 3 0 0 74 8 39
2019 HR-02 53 20 13 13 0 0 0 73 13 15
2019 HR-03 17 50 28 0 6 0 0 67 6 18
2018 HR 32 32 19 11 4 2 0 65 15 47
2018 HR-03 19 43 19 10 10 0 0 62 19 21
2017 HR 51 21 13 8 8 0 0 72 15 38
2017 HR-02 45 18 27 0 9 0 0 64 9 11
2017 HR-03 50 20 10 10 10 0 0 70 20 20

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HR 60 30 3 8 0 0 0 90 8 40
2019 HR-02 60 27 0 13 0 0 0 87 13 15
2019 HR-03 53 37 5 5 0 0 0 89 5 19
2018 HR 57 17 15 2 6 2 0 76 9 47
2018 HR-03 57 14 19 0 10 0 0 71 10 21
2017 HR 72 8 8 8 3 0 3 82 11 38
2017 HR-02 73 9 9 9 0 0 0 82 9 11
2017 HR-03 65 10 5 10 5 0 5 79 16 20

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HR 59 10 5 0 0 0 26 93 0 39
2019 HR-02 71 7 7 0 0 0 14 92 0 14
2019 HR-03 53 16 5 0 0 0 26 93 0 19
2018 HR 55 13 6 0 0 2 23 91 0 47
2018 HR-03 57 24 0 0 0 0 19 100 0 21
2017 HR 85 0 3 0 0 0 13 97 0 38
2017 HR-02 82 0 0 0 0 0 18 100 0 11
2017 HR-03 80 0 5 0 0 0 15 94 0 20

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HR 53 35 3 5 0 0 5 92 5 40
2019 HR-02 67 20 7 0 0 0 7 93 0 15
2019 HR-03 47 47 0 5 0 0 0 95 5 19
2018 HR 62 19 11 2 2 2 2 84 4 47
2018 HR-03 67 10 14 5 0 0 5 80 5 21
2017 HR 56 28 8 3 0 0 5 89 3 38
2017 HR-02 45 36 9 9 0 0 0 82 9 11
2017 HR-03 55 25 10 0 0 0 10 89 0 20

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HR 48 15 18 5 15 0 0 63 20 40
2019 HR-02 27 20 13 7 33 0 0 47 40 15
2019 HR-03 63 11 21 0 5 0 0 74 5 19
2018 HR 38 23 6 9 17 2 4 66 27 47
2018 HR-03 48 24 5 5 14 0 5 75 20 21
2017 HR 49 21 15 5 5 0 5 73 11 38
2017 HR-02 55 27 9 0 9 0 0 82 9 11
2017 HR-03 55 20 10 0 5 0 10 83 6 20

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HR 49 41 5 3 3 0 0 90 5 39
2019 HR-02 57 36 7 0 0 0 0 93 0 14
2019 HR-03 47 42 5 0 5 0 0 89 5 19
2018 HR 36 26 28 4 0 2 4 66 5 47
2018 HR-03 33 14 43 5 0 0 5 50 5 21
2017 HR 59 21 15 0 3 0 3 82 3 38
2017 HR-02 91 9 0 0 0 0 0 100 0 11
2017 HR-03 40 25 30 0 0 0 5 68 0 20

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HR 5 18 53 23 3 0 0 23 25 40
2019 HR-02 7 20 53 20 0 0 0 27 20 15
2019 HR-03 5 11 58 21 5 0 0 16 26 19
2018 HR 9 30 28 26 9 0 0 38 34 47
2018 HR-03 10 33 24 19 14 0 0 43 33 21
2017 HR 8 21 46 18 8 0 0 28 26 38
2017 HR-02 9 18 45 18 9 0 0 27 27 11
2017 HR-03 0 15 60 15 10 0 0 15 25 20

Question 76. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HR 0 25 45 30 0 0 0 30 25 40
2019 HR-02 0 13 53 33 0 0 0 33 13 15
2019 HR-03 0 32 42 26 0 0 0 26 32 19
2018 HR 9 28 34 23 6 0 0 30 36 47
2018 HR-03 19 19 33 29 0 0 0 29 38 21
2017 HR 0 18 46 28 8 0 0 36 18 38
2017 HR-02 0 0 55 27 18 0 0 45 0 11
2017 HR-03 0 30 40 30 0 0 0 30 30 20

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HR 38 38 15 5 0 3 0 79 5 39
2019 HR-02 33 27 27 7 0 7 0 64 7 15
2019 HR-03 44 44 6 6 0 0 0 89 6 18
2018 HR 21 57 13 2 0 6 0 84 2 47
2018 HR-03 14 67 14 0 0 5 0 85 0 21
2017 HR 13 51 26 8 0 3 0 66 8 38
2017 HR-02 9 45 36 9 0 0 0 55 9 11
2017 HR-03 15 50 20 10 0 5 0 68 11 20

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HR 15 40 25 13 3 5 0 58 16 40
2019 HR-02 27 33 27 13 0 0 0 60 13 15
2019 HR-03 11 42 21 16 5 5 0 56 22 19
2018 HR 15 36 28 13 6 2 0 52 20 47
2018 HR-03 10 43 24 14 10 0 0 52 24 21
2017 HR 10 33 23 21 10 3 0 45 32 38
2017 HR-02 9 36 36 18 0 0 0 45 18 11
2017 HR-03 0 40 20 20 15 5 0 42 37 20
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 HR 18 83 40
2019 HR-02 33 67 15
2019 HR-03 11 89 19
2017 HR 18 82 38
2017 HR-02 0 100 11
2014 HR 17 83 29
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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HR 15 10 28 30 13 5 0 16 84 40
2019 HR-02 7 7 40 20 13 13 0 8 92 15
2019 HR-03 26 16 21 32 5 0 0 26 74 19
2018 HR 21 15 26 21 17 0 0 21 79 47
2018 HR-03 29 14 24 24 10 0 0 29 71 21
2017 HR 21 26 23 8 15 5 3 22 78 38
2017 HR-02 9 45 27 9 9 0 0 9 91 11
2017 HR-03 20 20 25 5 15 10 5 24 76 20

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 HR 84 16 32
2019 HR-02 92 8 12
2019 HR-03 71 29 14

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 HR 13 88 32
2019 HR-02 8 92 12
2019 HR-03 21 79 14
2018 HR 14 86 37
2018 HR-03 20 80 15

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HR 0 13 6 44 34 0 3 13 81 32
2019 HR-02 0 25 8 42 25 0 0 25 67 12
2019 HR-03 0 7 7 50 29 0 7 8 85 14
2018 HR 0 17 11 42 22 6 3 18 70 36
2018 HR-03 0 13 13 47 20 0 7 14 71 15
2017 HR 4 7 14 29 32 0 14 13 71 28
2017 HR-02 10 10 0 40 40 0 0 20 80 10
2017 HR-03 0 0 23 15 31 0 31 0 67 13

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HR 3 6 9 34 44 0 3 10 81 32
2019 HR-02 8 8 17 33 33 0 0 17 67 12
2019 HR-03 0 7 7 36 43 0 7 8 85 14
2018 HR 0 3 14 28 44 6 6 3 81 36
2018 HR-03 0 7 7 20 53 0 13 8 85 15
2017 HR 0 4 7 25 50 0 14 4 88 28
2017 HR-02 0 10 0 40 50 0 0 10 90 10
2017 HR-03 0 0 15 15 38 0 31 0 78 13

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HR 38 13 20 8 10 0 13 57 20 40
2019 HR-02 53 13 13 7 0 0 13 77 8 15
2019 HR-03 37 11 32 5 5 0 11 53 12 19
2018 HR 36 19 13 2 9 2 19 70 14 47
2018 HR-03 38 24 14 0 0 0 24 81 0 21
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