2019 Public Service Employee Survey Results for Parks Canada by Question 94. Please indicate your occupational group and level. Occupational group and level - GS

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GS 36 47 4 8 5 0 0 83 13 275
2019 GS-02 48 41 3 3 3 0 0 90 7 29
2019 GS-04 31 54 4 8 3 0 0 85 11 189
2019 GS-05 48 16 0 8 28 0 0 64 36 25
2017 GS 33 53 5 7 3 0 0 86 9 245
2017 GS-02 44 52 0 4 0 0 0 96 4 23
2017 GS-03 37 44 0 12 6 0 0 82 18 16
2017 GS-04 30 53 7 6 4 0 0 83 10 157
2017 GS-05 38 48 3 10 0 0 0 86 10 29
2014 GS 30 47 3 14 5 1 0 78 19 191
2014 GS-02 41 53 0 6 0 0 0 94 6 17
2014 GS-03 48 10 0 21 21 0 0 59 41 15
2014 GS-04 24 54 5 14 3 1 0 78 17 121
2014 GS-05 43 40 5 5 5 0 0 84 11 19
2011 GS 32 50 3 11 5 0 0 81 16 264
2011 GS-02 62 32 3 3 0 0 0 94 3 34
2011 GS-03 44 25 13 19 0 0 0 69 19 16
2011 GS-04 26 53 4 13 5 0 0 78 18 137
2011 GS-05 21 58 0 13 8 0 0 79 21 24
2011 GS-06 26 48 0 13 13 0 0 74 26 23

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GS 80 10 2 3 3 0 3 93 5 278
2019 GS-02 86 3 3 0 3 0 3 93 4 29
2019 GS-04 82 9 1 3 2 1 2 94 5 191
2019 GS-05 64 20 8 4 4 0 0 84 8 25
2017 GS 72 14 5 3 3 1 3 88 6 245
2017 GS-02 78 9 0 4 4 0 4 91 9 23
2017 GS-03 75 12 6 0 0 0 6 93 0 16
2017 GS-04 69 14 6 4 4 1 2 85 8 157
2017 GS-05 69 21 3 0 0 0 7 96 0 29
2014 GS 77 10 5 4 1 1 2 90 5 191
2014 GS-02 88 6 0 6 0 0 0 94 6 17
2014 GS-03 55 17 21 0 0 7 0 78 0 15
2014 GS-04 77 10 5 5 1 0 2 88 6 121
2014 GS-05 84 5 0 5 0 0 5 94 6 19
2011 GS 70 12 4 4 2 0 9 89 7 263
2011 GS-02 65 9 0 6 6 0 15 86 14 34
2011 GS-03 73 7 7 7 0 0 7 86 7 15
2011 GS-04 69 13 4 4 1 0 8 90 6 137
2011 GS-05 83 13 0 0 4 0 0 96 4 24
2011 GS-06 74 22 4 0 0 0 0 96 0 23

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GS 42 37 5 10 5 0 1 80 16 277
2019 GS-02 48 28 10 10 0 0 3 79 11 29
2019 GS-04 41 41 4 11 4 0 0 81 15 190
2019 GS-05 32 32 4 12 20 0 0 64 32 25
2017 GS 36 38 6 11 8 0 0 75 19 245
2017 GS-02 57 35 4 0 0 4 0 95 0 23
2017 GS-03 44 25 0 13 18 0 0 69 31 16
2017 GS-04 34 39 6 9 10 0 1 74 20 157
2017 GS-05 31 41 7 21 0 0 0 72 21 29
2014 GS 40 33 9 11 7 0 0 73 18 190
2014 GS-02 71 18 6 0 6 0 0 88 6 17
2014 GS-03 45 28 14 14 0 0 0 72 14 15
2014 GS-04 32 39 11 10 8 0 0 71 18 120
2014 GS-05 60 16 5 13 5 0 0 76 19 19
2011 GS 34 36 6 13 8 0 1 72 22 264
2011 GS-02 41 44 9 0 6 0 0 85 6 34
2011 GS-03 25 50 6 19 0 0 0 75 19 16
2011 GS-04 33 34 6 15 11 1 0 68 26 137
2011 GS-05 46 25 8 13 8 0 0 71 21 24
2011 GS-06 22 43 4 17 13 0 0 65 30 23

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GS 37 39 8 13 3 0 0 76 16 277
2019 GS-02 52 21 14 14 0 0 0 72 14 29
2019 GS-04 33 41 8 16 3 0 0 73 19 190
2019 GS-05 44 44 4 0 8 0 0 88 8 25
2018 GS 31 44 7 13 5 0 0 75 18 266
2018 GS-02 33 38 10 15 5 0 0 70 20 40
2018 GS-03 36 36 9 9 9 0 0 73 18 11
2018 GS-04 28 47 7 12 5 0 1 75 17 168
2018 GS-05 32 41 5 18 5 0 0 73 23 22
2017 GS 27 41 11 14 7 0 0 68 22 245
2017 GS-02 48 26 4 13 9 0 0 74 22 23
2017 GS-03 6 44 19 31 0 0 0 50 31 16
2017 GS-04 23 45 12 12 8 0 0 68 20 157
2017 GS-05 34 28 7 21 10 0 0 62 31 29
2014 GS 26 38 11 17 8 0 1 64 25 191
2014 GS-02 35 41 12 0 6 0 6 81 6 17
2014 GS-03 41 14 7 31 7 0 0 55 38 15
2014 GS-04 18 46 11 18 7 0 0 63 25 121
2014 GS-05 49 16 16 13 5 0 0 65 19 19
2011 GS 32 37 13 11 6 0 1 71 17 262
2011 GS-02 41 35 21 0 0 0 3 79 0 34
2011 GS-03 13 31 6 19 25 0 6 47 47 16
2011 GS-04 30 37 13 13 6 0 1 67 19 136
2011 GS-05 38 33 13 13 4 0 0 71 17 24
2011 GS-06 22 39 13 17 9 0 0 61 26 23

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GS 45 34 8 9 3 1 0 79 13 274
2019 GS-02 48 28 10 14 0 0 0 76 14 29
2019 GS-04 42 36 9 11 2 1 0 79 13 188
2019 GS-05 48 24 0 8 16 4 0 75 25 25
2017 GS 43 33 9 8 6 0 0 77 14 245
2017 GS-02 57 17 13 4 9 0 0 74 13 23
2017 GS-03 37 32 6 13 12 0 0 69 25 16
2017 GS-04 40 36 10 8 6 0 0 77 14 157
2017 GS-05 55 28 7 7 3 0 0 83 10 29
2014 GS 38 37 10 13 2 0 0 75 15 190
2014 GS-02 47 29 18 6 0 0 0 76 6 17
2014 GS-03 38 28 7 21 7 0 0 66 28 15
2014 GS-04 34 40 11 14 1 0 0 74 15 120
2014 GS-05 54 43 3 0 0 0 0 97 0 19

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GS 49 31 7 6 6 0 0 80 13 278
2019 GS-02 52 28 3 14 3 0 0 79 17 29
2019 GS-04 51 29 7 7 6 0 0 80 13 191
2019 GS-05 44 44 0 0 12 0 0 88 12 25
2018 GS 36 38 12 8 5 0 1 74 14 264
2018 GS-02 40 30 15 5 10 0 0 70 15 40
2018 GS-03 45 27 9 18 0 0 0 73 18 11
2018 GS-04 33 38 13 10 5 0 1 72 15 166
2018 GS-05 36 41 9 9 5 0 0 77 14 22
2017 GS 42 26 14 11 5 1 1 69 16 245
2017 GS-02 48 39 4 4 4 0 0 87 9 23
2017 GS-03 56 19 6 6 6 0 6 80 13 16
2017 GS-04 40 24 15 12 6 1 1 65 19 157
2017 GS-05 55 24 7 14 0 0 0 79 14 29
2014 GS 39 32 14 7 7 1 1 72 14 191
2014 GS-02 53 35 6 0 6 0 0 88 6 17
2014 GS-03 21 24 21 14 21 0 0 45 34 15
2014 GS-04 37 36 13 7 5 2 1 75 12 121
2014 GS-05 49 16 24 5 5 0 0 65 11 19
2011 GS 34 37 11 12 5 1 0 72 17 263
2011 GS-02 32 50 12 3 3 0 0 82 6 34
2011 GS-03 25 38 6 25 6 0 0 63 31 16
2011 GS-04 37 34 12 12 5 0 1 71 17 136
2011 GS-05 29 38 4 25 4 0 0 67 29 24
2011 GS-06 26 48 9 4 13 0 0 74 17 23

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GS 45 35 11 6 4 0 0 80 10 276
2019 GS-02 59 21 7 7 7 0 0 79 14 29
2019 GS-04 41 37 13 7 3 0 0 77 10 191
2019 GS-05 52 32 8 0 8 0 0 84 8 25
2018 GS 39 39 13 6 5 0 0 77 10 262
2018 GS-02 48 38 8 3 5 0 0 85 8 40
2018 GS-03 55 18 27 0 0 0 0 73 0 11
2018 GS-04 35 41 13 7 5 0 0 76 12 165
2018 GS-05 38 43 5 5 10 0 0 81 14 21
2017 GS 36 39 10 8 6 0 0 76 15 244
2017 GS-02 35 39 9 9 9 0 0 74 17 23
2017 GS-03 60 20 7 13 0 0 0 80 13 15
2017 GS-04 34 39 12 8 6 1 0 74 14 157
2017 GS-05 34 41 7 14 3 0 0 76 17 29
2014 GS 40 35 12 9 4 0 0 75 13 191
2014 GS-02 35 35 18 12 0 0 0 71 12 17
2014 GS-03 48 17 0 14 21 0 0 66 34 15
2014 GS-04 37 37 16 8 3 0 0 74 10 121
2014 GS-05 51 32 5 11 0 0 0 84 11 19
2011 GS 46 32 10 7 4 0 0 79 11 262
2011 GS-02 44 32 18 0 6 0 0 76 6 34
2011 GS-03 40 47 13 0 0 0 0 87 0 15
2011 GS-04 48 30 8 10 4 0 0 78 14 136
2011 GS-05 46 29 13 0 13 0 0 75 13 24
2011 GS-06 30 48 4 17 0 0 0 78 17 23

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GS 33 39 12 10 6 0 0 72 16 275
2019 GS-02 28 41 7 17 7 0 0 69 24 29
2019 GS-04 34 38 14 10 5 0 0 71 15 189
2019 GS-05 29 46 4 4 17 0 0 75 21 24
2018 GS 24 36 15 13 11 1 0 61 24 265
2018 GS-02 35 30 8 18 10 0 0 65 28 40
2018 GS-03 50 20 10 10 10 0 0 70 20 10
2018 GS-04 21 38 16 13 11 1 0 60 24 168
2018 GS-05 14 36 14 14 23 0 0 50 36 22
2017 GS 24 33 15 15 12 0 0 58 27 244
2017 GS-02 13 39 13 22 13 0 0 52 35 23
2017 GS-03 40 20 13 13 13 0 0 60 26 15
2017 GS-04 25 30 16 15 13 1 1 56 28 157
2017 GS-05 21 41 14 14 10 0 0 62 24 29
2014 GS 24 36 12 15 12 1 0 61 27 191
2014 GS-02 29 41 6 18 6 0 0 71 24 17
2014 GS-03 21 17 14 34 14 0 0 38 48 15
2014 GS-04 23 37 14 15 10 1 0 61 25 121
2014 GS-05 27 46 5 5 16 0 0 73 22 19
2011 GS 23 33 14 16 12 2 0 57 28 264
2011 GS-02 38 24 21 9 6 3 0 64 15 34
2011 GS-03 13 38 25 19 6 0 0 50 25 16
2011 GS-04 21 36 10 18 12 2 0 59 31 137
2011 GS-05 25 8 25 29 8 0 4 35 39 24
2011 GS-06 13 43 17 9 17 0 0 57 26 23

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GS 47 39 7 6 2 0 0 85 8 272
2019 GS-02 57 32 7 4 0 0 0 89 4 28
2019 GS-04 42 41 8 8 1 0 0 83 9 187
2019 GS-05 58 38 0 0 4 0 0 96 4 24
2018 GS 39 36 14 5 5 0 0 75 11 264
2018 GS-02 59 26 10 3 3 0 0 85 5 39
2018 GS-03 27 45 27 0 0 0 0 73 0 11
2018 GS-04 36 36 14 7 7 0 0 71 14 168
2018 GS-05 33 48 14 0 5 0 0 81 5 21
2017 GS 33 44 11 8 5 0 0 77 12 244
2017 GS-02 39 39 13 4 4 0 0 78 9 23
2017 GS-03 40 26 27 7 0 0 0 66 7 15
2017 GS-04 31 45 9 9 6 0 0 76 15 157
2017 GS-05 41 38 10 7 3 0 0 79 10 29

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GS 59 28 8 4 1 0 0 87 5 271
2019 GS-02 66 21 7 7 0 0 0 86 7 29
2019 GS-04 56 30 10 4 1 0 0 85 5 186
2019 GS-05 54 42 0 0 4 0 0 96 4 24
2018 GS 48 37 9 3 2 1 0 86 5 266
2018 GS-02 73 18 8 3 0 0 0 90 3 40
2018 GS-03 45 45 9 0 0 0 0 91 0 11
2018 GS-04 44 39 10 4 2 1 0 84 6 168
2018 GS-05 41 45 0 9 5 0 0 86 14 22
2017 GS 43 37 11 6 4 0 0 80 9 244
2017 GS-02 48 43 9 0 0 0 0 91 0 23
2017 GS-03 46 40 13 0 0 0 0 87 0 15
2017 GS-04 41 34 12 7 5 1 0 76 12 157
2017 GS-05 55 28 3 10 3 0 0 83 14 29
2014 GS 48 32 10 5 4 1 0 81 9 190
2014 GS-02 65 29 6 0 0 0 0 94 0 17
2014 GS-03 59 14 7 7 14 0 0 72 21 15
2014 GS-04 39 39 11 6 3 2 0 79 9 120
2014 GS-05 70 13 11 0 5 0 0 84 5 19
2011 GS 41 33 11 7 4 3 1 77 11 263
2011 GS-02 53 26 12 3 3 3 0 82 6 34
2011 GS-03 38 13 31 6 6 6 0 53 13 16
2011 GS-04 41 36 8 7 4 4 0 80 12 137
2011 GS-05 33 42 8 8 4 0 4 78 13 24
2011 GS-06 36 32 18 14 0 0 0 68 14 22

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GS 42 32 11 10 5 0 0 74 15 273
2019 GS-02 21 43 14 14 7 0 0 64 21 28
2019 GS-04 44 29 12 10 5 0 0 73 15 188
2019 GS-05 50 29 4 4 13 0 0 79 17 24
2018 GS 28 43 11 11 8 0 0 71 19 265
2018 GS-02 30 43 13 8 8 0 0 73 15 40
2018 GS-03 36 45 0 18 0 0 0 82 18 11
2018 GS-04 25 46 10 11 8 1 0 71 19 167
2018 GS-05 27 27 14 18 14 0 0 55 32 22
2017 GS 30 32 15 11 12 0 0 62 23 244
2017 GS-02 31 30 9 13 17 0 0 61 31 23
2017 GS-03 33 40 0 13 13 0 0 74 26 15
2017 GS-04 31 29 15 12 11 1 0 61 23 157
2017 GS-05 21 34 17 10 17 0 0 55 28 29

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GS 60 26 9 4 1 0 0 86 6 272
2019 GS-02 66 21 3 10 0 0 0 86 10 29
2019 GS-04 56 27 12 4 1 0 0 83 5 188
2019 GS-05 78 17 0 0 4 0 0 96 4 23
2018 GS 55 35 6 3 1 0 0 90 4 265
2018 GS-02 70 18 8 5 0 0 0 88 5 40
2018 GS-03 45 45 9 0 0 0 0 91 0 11
2018 GS-04 53 38 6 2 1 0 0 91 3 168
2018 GS-05 48 48 0 0 5 0 0 95 5 21
2017 GS 57 29 9 3 2 0 0 86 5 245
2017 GS-02 61 22 17 0 0 0 0 83 0 23
2017 GS-03 62 25 0 6 0 0 6 93 7 16
2017 GS-04 53 31 10 4 3 0 0 84 6 157
2017 GS-05 62 34 0 0 3 0 0 97 3 29
2014 GS 69 24 5 1 1 0 0 93 2 191
2014 GS-02 65 35 0 0 0 0 0 100 0 17
2014 GS-03 66 14 0 7 14 0 0 79 21 15
2014 GS-04 66 27 7 0 0 0 0 93 0 121
2014 GS-05 78 16 0 5 0 0 0 95 5 19
2011 GS 66 27 6 0 1 0 0 93 2 263
2011 GS-02 64 24 12 0 0 0 0 88 0 33
2011 GS-03 75 25 0 0 0 0 0 100 0 16
2011 GS-04 68 26 5 0 1 0 0 93 1 137
2011 GS-05 58 33 4 0 4 0 0 92 4 24
2011 GS-06 48 39 9 4 0 0 0 87 4 23

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GS 34 33 10 16 7 0 1 68 22 275
2019 GS-02 48 17 10 14 10 0 0 66 24 29
2019 GS-04 32 35 11 16 6 0 1 67 22 189
2019 GS-05 50 29 4 13 4 0 0 79 17 24
2018 GS 25 40 13 12 10 0 0 65 22 265
2018 GS-02 33 38 10 10 10 0 0 70 20 40
2018 GS-03 36 18 27 9 9 0 0 55 18 11
2018 GS-04 20 42 14 12 11 0 0 62 23 167
2018 GS-05 27 45 5 18 5 0 0 73 23 22
2017 GS 21 39 11 16 11 0 0 60 28 245
2017 GS-02 26 26 22 17 9 0 0 52 26 23
2017 GS-03 31 38 6 19 6 0 0 69 25 16
2017 GS-04 19 37 12 19 14 0 1 56 32 157
2017 GS-05 31 48 7 3 10 0 0 79 14 29
2014 GS 22 39 12 16 10 0 0 61 27 191
2014 GS-02 29 53 6 12 0 0 0 82 12 17
2014 GS-03 28 17 14 14 28 0 0 45 41 15
2014 GS-04 16 40 14 20 10 0 0 56 30 121
2014 GS-05 38 40 5 5 11 0 0 78 16 19
2011 GS 26 36 11 15 11 0 0 62 26 262
2011 GS-02 30 42 6 18 0 3 0 75 19 33
2011 GS-03 13 44 13 19 13 0 0 56 31 16
2011 GS-04 23 35 10 17 15 0 0 58 32 136
2011 GS-05 29 29 21 17 4 0 0 58 21 24
2011 GS-06 35 30 13 9 13 0 0 65 22 23

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GS 42 28 15 13 3 0 0 69 15 274
2019 GS-02 45 17 17 21 0 0 0 62 21 29
2019 GS-04 40 28 16 13 3 0 0 68 15 188
2019 GS-05 50 21 13 8 8 0 0 71 17 24
2018 GS 29 34 14 16 8 0 0 63 23 263
2018 GS-02 33 30 10 20 8 0 0 63 28 40
2018 GS-03 45 18 9 9 18 0 0 64 27 11
2018 GS-04 25 36 13 17 7 0 1 62 24 165
2018 GS-05 27 32 14 18 9 0 0 59 27 22
2017 GS 31 36 14 11 8 0 0 67 19 245
2017 GS-02 31 26 17 17 9 0 0 57 26 23
2017 GS-03 37 38 25 0 0 0 0 75 0 16
2017 GS-04 29 33 14 13 10 1 1 63 23 157
2017 GS-05 41 41 3 7 7 0 0 83 14 29
2014 GS 30 37 11 14 8 1 0 67 22 191
2014 GS-02 24 65 6 6 0 0 0 88 6 17
2014 GS-03 28 24 14 14 21 0 0 52 34 15
2014 GS-04 24 37 11 19 7 1 0 62 27 121
2014 GS-05 49 30 16 0 5 0 0 78 5 19

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GS 45 35 8 8 3 0 0 80 12 274
2019 GS-02 43 43 7 4 4 0 0 86 7 28
2019 GS-04 41 37 10 9 3 0 0 79 11 188
2019 GS-05 56 24 0 12 8 0 0 80 20 25
2018 GS 32 45 9 10 3 0 0 78 13 264
2018 GS-02 38 40 13 8 3 0 0 78 10 40
2018 GS-03 36 36 0 18 9 0 0 73 27 11
2018 GS-04 32 46 9 11 2 0 0 78 13 166
2018 GS-05 27 45 14 5 9 0 0 73 14 22
2017 GS 35 41 12 7 5 0 0 76 12 245
2017 GS-02 35 35 17 9 4 0 0 70 13 23
2017 GS-03 37 38 19 0 6 0 0 75 6 16
2017 GS-04 32 42 9 9 6 0 1 75 16 157
2017 GS-05 45 45 10 0 0 0 0 90 0 29
2014 GS 32 40 12 11 5 0 0 72 16 191
2014 GS-02 47 47 6 0 0 0 0 94 0 17
2014 GS-03 34 14 24 21 7 0 0 48 28 15
2014 GS-04 25 48 12 11 4 0 0 74 14 121
2014 GS-05 54 22 13 5 5 0 0 76 11 19
2011 GS 40 35 11 8 5 1 0 76 13 264
2011 GS-02 44 35 15 6 0 0 0 79 6 34
2011 GS-03 25 50 13 13 0 0 0 75 13 16
2011 GS-04 39 38 9 10 4 0 0 77 15 137
2011 GS-05 50 29 13 4 4 0 0 79 8 24
2011 GS-06 26 35 17 9 4 4 4 67 14 23

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GS 49 39 7 3 2 0 0 88 5 277
2019 GS-02 45 41 7 3 3 0 0 86 7 29
2019 GS-04 47 40 8 3 2 0 0 87 5 191
2019 GS-05 68 24 0 4 4 0 0 92 8 25
2018 GS 53 32 8 6 2 0 0 84 8 266
2018 GS-02 45 40 5 10 0 0 0 85 10 40
2018 GS-03 55 0 36 0 9 0 0 55 9 11
2018 GS-04 53 33 7 5 1 0 0 86 7 168
2018 GS-05 59 18 9 9 5 0 0 77 14 22
2017 GS 48 34 10 5 3 0 0 82 8 245
2017 GS-02 44 30 17 0 9 0 0 74 9 23
2017 GS-03 56 31 6 0 0 0 6 93 0 16
2017 GS-04 47 35 10 5 3 0 0 82 8 157
2017 GS-05 52 28 7 10 3 0 0 79 14 29
2014 GS 52 35 9 3 1 0 0 87 4 191
2014 GS-02 59 29 12 0 0 0 0 88 0 17
2014 GS-03 52 21 14 7 7 0 0 72 14 15
2014 GS-04 45 44 9 2 0 0 0 89 2 121
2014 GS-05 68 11 5 16 0 0 0 78 16 19
2011 GS 53 33 7 5 3 0 0 86 7 263
2011 GS-02 47 32 12 3 6 0 0 79 9 34
2011 GS-03 44 38 6 13 0 0 0 81 13 16
2011 GS-04 56 29 7 5 2 0 0 85 7 136
2011 GS-05 58 25 8 0 8 0 0 83 8 24
2011 GS-06 48 48 0 4 0 0 0 96 4 23

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GS 63 22 10 4 0 0 1 86 4 278
2019 GS-02 52 24 14 10 0 0 0 76 10 29
2019 GS-04 64 24 8 2 1 0 1 89 3 191
2019 GS-05 56 20 12 8 0 0 4 79 8 25
2018 GS 60 25 11 3 0 0 1 85 3 265
2018 GS-02 60 25 13 3 0 0 0 85 3 40
2018 GS-03 73 27 0 0 0 0 0 100 0 11
2018 GS-04 60 26 12 2 0 0 0 86 2 167
2018 GS-05 55 14 14 0 5 0 14 79 5 22
2017 GS 60 27 6 2 0 0 3 91 3 245
2017 GS-02 74 22 0 4 0 0 0 96 4 23
2017 GS-03 50 25 25 0 0 0 0 75 0 16
2017 GS-04 62 26 5 3 0 1 4 92 3 157
2017 GS-05 52 31 10 3 0 0 3 86 4 29
2014 GS 50 29 12 2 3 0 4 82 5 191
2014 GS-02 53 35 6 0 6 0 0 88 6 17
2014 GS-03 62 17 14 0 0 0 7 85 0 15
2014 GS-04 52 29 10 3 2 0 4 85 5 121
2014 GS-05 32 32 19 5 5 0 5 69 11 19
2011 GS 49 26 16 3 2 0 3 77 6 262
2011 GS-02 50 35 9 0 3 0 3 88 3 34
2011 GS-03 56 25 19 0 0 0 0 81 0 16
2011 GS-04 57 19 16 1 1 0 4 80 3 136
2011 GS-05 21 33 13 17 8 0 8 59 27 24
2011 GS-06 26 35 30 9 0 0 0 61 9 23

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GS 5 15 31 27 19 1 2 48 20 273
2019 GS-02 7 18 36 29 7 4 0 37 26 28
2019 GS-04 5 14 31 28 19 2 2 48 20 187
2019 GS-05 4 20 24 24 24 0 4 50 25 25
2018 GS 7 13 31 32 13 1 2 47 20 262
2018 GS-02 5 23 28 23 15 3 3 41 30 39
2018 GS-03 18 0 27 36 18 0 0 55 18 11
2018 GS-04 7 11 31 35 14 1 1 50 18 167
2018 GS-05 9 18 41 32 0 0 0 32 27 22
2017 GS 5 18 28 20 19 1 8 43 26 244
2017 GS-02 4 17 35 17 9 0 17 32 26 23
2017 GS-03 6 12 25 25 19 0 12 50 21 16
2017 GS-04 5 16 29 20 21 1 8 45 23 156
2017 GS-05 7 21 24 14 24 3 7 42 31 29
2014 GS 5 21 31 24 13 3 3 40 27 188
2014 GS-02 0 12 12 47 24 6 0 75 13 17
2014 GS-03 0 21 31 21 14 7 7 40 24 15
2014 GS-04 5 23 32 23 12 3 3 37 29 120
2014 GS-05 5 11 46 32 5 0 0 38 16 19
2011 GS 7 19 33 22 12 1 6 37 28 262
2011 GS-02 3 3 39 27 24 0 3 53 6 33
2011 GS-03 6 31 31 13 19 0 0 31 38 16
2011 GS-04 7 18 29 25 13 1 7 40 28 136
2011 GS-05 0 29 42 17 0 4 8 19 33 24
2011 GS-06 0 30 52 9 9 0 0 17 30 23

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GS 6 13 26 27 22 4 1 53 20 273
2019 GS-02 7 11 19 41 15 4 4 60 20 27
2019 GS-04 6 14 26 27 20 5 1 51 22 188
2019 GS-05 8 20 24 24 24 0 0 48 28 25
2018 GS 9 15 25 29 18 2 2 49 25 260
2018 GS-02 5 28 15 33 15 3 0 50 34 39
2018 GS-03 27 0 9 45 18 0 0 64 27 11
2018 GS-04 10 14 25 28 19 2 2 49 25 167
2018 GS-05 9 5 36 36 14 0 0 50 14 22
2017 GS 9 16 27 17 21 4 7 42 28 243
2017 GS-02 9 18 32 0 23 9 9 28 33 22
2017 GS-03 18 6 13 13 38 6 6 57 28 16
2017 GS-04 7 17 27 19 19 4 8 42 27 156
2017 GS-05 17 10 24 17 28 0 3 46 29 29
2014 GS 16 20 23 18 18 2 3 38 38 190
2014 GS-02 0 6 24 24 41 6 0 69 6 17
2014 GS-03 28 7 24 21 21 0 0 41 34 15
2014 GS-04 16 23 23 19 14 2 3 35 41 121
2014 GS-05 22 22 19 16 22 0 0 38 43 19
2011 GS 11 20 28 18 15 2 5 36 34 261
2011 GS-02 3 12 33 12 33 3 3 48 16 33
2011 GS-03 6 31 38 6 13 6 0 20 40 16
2011 GS-04 10 18 28 22 13 2 6 38 31 136
2011 GS-05 13 21 38 13 8 4 4 23 36 24
2011 GS-06 18 36 18 14 14 0 0 27 55 22

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GS 9 19 28 19 17 2 5 39 30 275
2019 GS-02 14 18 46 4 14 0 4 19 33 28
2019 GS-04 10 18 29 21 15 2 6 39 30 189
2019 GS-05 4 16 24 28 20 4 4 52 22 25
2018 GS 15 20 24 17 14 3 8 34 39 262
2018 GS-02 13 18 15 26 18 5 5 49 34 39
2018 GS-03 9 0 18 36 27 0 9 70 10 11
2018 GS-04 17 20 24 16 12 3 8 31 42 167
2018 GS-05 9 23 36 14 5 9 5 21 37 22
2017 GS 13 19 23 16 13 5 12 34 39 244
2017 GS-02 8 31 17 13 13 4 13 32 47 23
2017 GS-03 6 13 25 6 25 13 12 42 25 16
2017 GS-04 13 14 25 18 12 6 12 36 33 157
2017 GS-05 14 25 18 11 14 4 14 30 48 28
2014 GS 14 21 26 14 13 5 7 31 40 188
2014 GS-02 6 18 24 29 18 6 0 50 25 17
2014 GS-03 21 7 31 0 21 7 14 26 35 15
2014 GS-04 14 25 25 12 11 5 8 26 45 120
2014 GS-05 11 13 32 22 16 5 0 40 26 19
2011 GS 14 24 23 13 10 7 8 28 45 262
2011 GS-02 9 9 21 24 24 9 3 55 21 33
2011 GS-03 0 31 31 13 6 6 13 23 38 16
2011 GS-04 17 26 23 11 11 4 8 25 48 137
2011 GS-05 13 25 25 17 8 8 4 29 43 24
2011 GS-06 14 36 27 9 5 9 0 15 55 22

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GS 0 4 12 33 42 1 8 83 4 273
2019 GS-02 0 11 14 50 18 0 7 73 12 28
2019 GS-04 0 3 12 33 44 2 6 83 3 189
2019 GS-05 0 4 8 24 52 0 12 86 5 25
2018 GS 2 5 17 36 31 0 9 74 8 260
2018 GS-02 3 15 21 26 31 3 3 59 19 39
2018 GS-03 0 0 0 27 64 0 9 100 0 11
2018 GS-04 2 3 17 38 30 0 10 75 6 165
2018 GS-05 0 0 9 41 32 0 18 89 0 22
2017 GS 4 4 12 29 29 4 19 75 10 241
2017 GS-02 4 13 13 26 26 0 17 63 21 23
2017 GS-03 0 6 0 19 38 13 24 90 10 16
2017 GS-04 3 1 13 26 33 3 20 77 6 153
2017 GS-05 7 7 7 34 21 7 17 73 18 29
2014 GS 2 5 21 28 29 1 14 67 8 188
2014 GS-02 0 0 24 29 35 6 6 73 0 17
2014 GS-03 0 0 31 7 48 0 14 64 0 15
2014 GS-04 2 5 19 31 27 1 15 69 8 120
2014 GS-05 0 11 8 38 32 0 11 79 12 19
2011 GS 3 8 23 25 23 2 16 58 13 258
2011 GS-02 0 9 18 24 39 0 9 70 10 33
2011 GS-03 0 19 13 25 13 13 19 55 27 16
2011 GS-04 4 6 22 22 26 1 19 60 12 135
2011 GS-05 4 17 17 42 4 4 13 55 25 24
2011 GS-06 0 9 36 27 27 0 0 55 9 22

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GS 10 12 23 26 24 1 3 52 23 277
2019 GS-02 24 14 28 17 14 0 3 32 39 29
2019 GS-04 8 12 24 28 23 2 3 54 21 190
2019 GS-05 12 16 20 20 28 4 0 50 29 25
2018 GS 16 18 25 21 17 0 2 40 35 264
2018 GS-02 15 28 23 13 18 3 0 32 45 39
2018 GS-03 9 0 36 18 36 0 0 55 9 11
2018 GS-04 17 19 25 23 16 0 1 39 36 167
2018 GS-05 14 18 23 32 14 0 0 45 32 22
2017 GS 9 14 25 20 22 2 7 46 26 243
2017 GS-02 13 17 17 26 22 0 4 50 32 23
2017 GS-03 0 37 13 13 31 6 0 47 40 16
2017 GS-04 8 12 27 19 22 2 9 47 22 155
2017 GS-05 14 10 17 21 28 3 7 54 27 29
2014 GS 14 24 24 16 18 2 2 35 39 190
2014 GS-02 0 12 18 29 35 6 0 69 13 17
2014 GS-03 7 34 10 14 34 0 0 48 41 15
2014 GS-04 15 24 28 14 16 1 3 31 40 121
2014 GS-05 13 22 27 22 11 5 0 34 37 19
2011 GS 17 21 26 15 10 2 8 28 43 262
2011 GS-02 12 18 29 12 18 0 12 33 33 34
2011 GS-03 6 19 25 25 6 0 19 38 31 16
2011 GS-04 18 23 26 15 10 2 6 27 45 136
2011 GS-05 25 8 33 13 8 4 8 24 38 24
2011 GS-06 18 27 27 14 9 0 5 24 48 22

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GS 13 13 21 24 21 4 4 49 28 276
2019 GS-02 11 11 25 32 18 4 0 52 22 28
2019 GS-04 14 13 21 22 22 4 4 47 30 190
2019 GS-05 8 16 28 32 16 0 0 48 24 25
2018 GS 10 17 26 22 19 2 3 43 29 259
2018 GS-02 10 13 21 31 21 3 3 54 24 39
2018 GS-03 18 0 27 27 18 0 9 50 20 11
2018 GS-04 11 21 28 18 19 1 2 38 33 165
2018 GS-05 5 14 24 24 29 5 0 55 20 21
2017 GS 10 10 23 22 22 6 8 51 22 243
2017 GS-02 18 5 18 32 14 5 9 53 26 22
2017 GS-03 13 0 19 12 25 19 12 54 18 16
2017 GS-04 9 9 28 16 24 5 9 47 21 156
2017 GS-05 7 21 14 38 17 0 3 57 29 29
2014 GS 11 20 24 18 21 3 3 41 33 189
2014 GS-02 0 6 12 41 35 6 0 81 6 17
2014 GS-03 14 10 21 28 28 0 0 55 24 15
2014 GS-04 12 24 27 13 17 3 4 32 38 121
2014 GS-05 11 24 22 22 22 0 0 43 35 19
2011 GS 9 15 25 21 18 3 7 44 28 259
2011 GS-02 0 12 24 18 30 6 9 57 14 33
2011 GS-03 13 13 0 25 31 13 6 69 31 16
2011 GS-04 11 13 25 21 19 3 7 45 27 135
2011 GS-05 4 29 38 25 0 0 4 26 35 24
2011 GS-06 0 24 43 29 5 0 0 33 24 21

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GS 9 14 28 20 21 3 6 45 25 272
2019 GS-02 4 7 36 18 11 7 18 38 14 28
2019 GS-04 10 16 28 17 22 3 5 42 28 187
2019 GS-05 13 13 29 29 17 0 0 46 25 24
2018 GS 11 18 26 22 16 2 5 41 31 262
2018 GS-02 11 18 13 26 21 8 3 53 32 38
2018 GS-03 18 18 9 18 27 0 9 50 40 11
2018 GS-04 13 15 29 24 16 1 4 41 29 167
2018 GS-05 5 36 32 9 9 5 5 20 45 22
2017 GS 11 13 29 13 15 5 13 34 30 244
2017 GS-02 17 22 13 17 4 4 22 30 53 23
2017 GS-03 6 0 18 13 38 6 18 67 8 16
2017 GS-04 9 13 30 14 16 6 13 36 27 156
2017 GS-05 14 14 41 10 7 0 14 20 32 29
2014 GS 11 19 29 16 17 3 5 36 32 187
2014 GS-02 0 18 18 24 35 6 0 63 19 17
2014 GS-03 7 14 10 21 28 14 7 61 26 15
2014 GS-04 12 20 31 15 13 3 7 31 35 119
2014 GS-05 13 16 38 11 22 0 0 32 30 19

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GS 17 21 30 17 11 1 3 29 40 277
2019 GS-02 7 18 14 29 18 0 14 54 29 28
2019 GS-04 19 24 32 15 8 2 1 24 44 191
2019 GS-05 28 20 24 16 12 0 0 28 48 25
Top of Page

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GS 74 7 6 3 3 0 6 87 6 277
2019 GS-02 72 10 3 0 3 0 10 92 4 29
2019 GS-04 74 7 5 4 3 1 6 88 7 190
2019 GS-05 72 12 12 4 0 0 0 84 4 25
2017 GS 62 10 5 2 4 0 16 86 7 245
2017 GS-02 91 4 0 0 4 0 0 96 4 23
2017 GS-03 75 6 0 0 0 0 19 100 0 16
2017 GS-04 55 12 6 3 5 0 18 82 10 157
2017 GS-05 66 10 3 0 3 0 17 92 4 29
2014 GS 72 8 3 3 3 0 11 90 6 193
2014 GS-02 76 18 0 6 0 0 0 94 6 17
2014 GS-03 66 0 14 0 7 0 14 76 8 15
2014 GS-04 68 9 3 3 4 0 13 88 8 122
2014 GS-05 78 11 0 0 0 0 11 100 0 19
2011 GS 67 9 5 3 8 0 9 83 11 264
2011 GS-02 65 15 6 0 9 0 6 84 9 34
2011 GS-03 44 13 6 6 13 0 19 69 23 16
2011 GS-04 64 9 4 3 9 0 10 82 13 137
2011 GS-05 79 0 4 0 8 0 8 86 9 24
2011 GS-06 70 13 9 4 4 0 0 83 9 23

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GS 30 31 13 12 8 3 2 65 21 277
2019 GS-02 28 31 17 7 17 0 0 59 24 29
2019 GS-04 32 32 12 11 8 4 2 67 21 190
2019 GS-05 32 36 16 8 4 0 4 71 13 25
2018 GS 17 31 21 12 13 5 2 50 27 266
2018 GS-02 15 40 23 8 10 5 0 58 18 40
2018 GS-03 18 27 18 9 27 0 0 45 36 11
2018 GS-04 16 28 20 14 14 5 2 47 31 167
2018 GS-05 27 32 18 23 0 0 0 59 23 22
2017 GS 19 31 12 18 13 4 3 54 32 245
2017 GS-02 17 39 17 13 13 0 0 57 26 23
2017 GS-03 31 25 19 13 12 0 0 56 25 16
2017 GS-04 18 29 11 20 12 6 5 52 36 157
2017 GS-05 28 28 14 10 21 0 0 55 31 29
2014 GS 28 31 14 13 10 2 3 62 23 194
2014 GS-02 53 24 6 6 6 0 6 81 13 17
2014 GS-03 28 24 14 7 21 7 0 56 30 15
2014 GS-04 24 34 16 13 8 1 3 60 23 122
2014 GS-05 31 28 10 15 15 0 0 59 31 20

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GS 51 26 7 11 5 0 0 77 16 277
2019 GS-02 55 10 0 24 10 0 0 66 34 29
2019 GS-04 50 27 9 9 5 0 0 77 14 190
2019 GS-05 52 28 4 8 8 0 0 80 16 25
2018 GS 35 35 8 14 8 0 0 70 22 266
2018 GS-02 35 40 10 8 8 0 0 75 15 40
2018 GS-03 27 36 0 27 9 0 0 64 36 11
2018 GS-04 30 37 7 16 10 0 0 67 26 167
2018 GS-05 41 27 14 18 0 0 0 68 18 22
2017 GS 38 31 8 13 9 1 0 70 22 243
2017 GS-02 44 17 0 22 17 0 0 61 39 23
2017 GS-03 56 19 0 13 12 0 0 75 25 16
2017 GS-04 38 30 8 14 9 1 0 68 23 156
2017 GS-05 29 39 18 7 4 4 0 70 11 28
2014 GS 40 30 9 9 11 1 0 71 21 194
2014 GS-02 59 24 12 6 0 0 0 82 6 17
2014 GS-03 28 17 21 14 21 0 0 45 34 15
2014 GS-04 37 35 8 11 10 0 0 72 21 122
2014 GS-05 46 28 10 5 10 0 0 74 15 20

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GS 43 40 6 9 2 0 0 83 12 276
2019 GS-02 29 43 0 21 7 0 0 71 29 28
2019 GS-04 44 38 8 8 1 0 0 83 9 190
2019 GS-05 48 36 4 8 4 0 0 84 12 25
2018 GS 41 36 6 11 5 0 0 78 16 266
2018 GS-02 43 45 3 5 5 0 0 88 10 40
2018 GS-03 45 27 0 18 9 0 0 73 27 11
2018 GS-04 39 35 10 11 5 0 0 74 16 167
2018 GS-05 50 32 0 18 0 0 0 82 18 22
2017 GS 33 44 7 10 6 0 0 77 16 245
2017 GS-02 31 57 0 4 8 0 0 87 13 23
2017 GS-03 25 57 6 6 6 0 0 82 12 16
2017 GS-04 34 41 10 9 7 0 0 74 16 157
2017 GS-05 34 41 0 24 0 0 0 76 24 29
2014 GS 32 41 10 11 5 1 0 73 17 194
2014 GS-02 35 47 0 0 12 6 0 88 13 17
2014 GS-03 28 28 7 17 21 0 0 55 38 15
2014 GS-04 29 45 12 13 2 0 0 74 14 122
2014 GS-05 46 28 15 5 5 0 0 74 10 20

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GS 45 36 10 5 2 1 0 82 7 277
2019 GS-02 41 24 21 7 3 0 3 68 11 29
2019 GS-04 45 38 9 5 2 1 0 84 7 190
2019 GS-05 48 36 8 4 4 0 0 84 8 25
2018 GS 31 44 14 7 3 1 0 75 11 267
2018 GS-02 30 43 15 3 8 3 0 74 10 40
2018 GS-03 36 27 18 9 9 0 0 64 18 11
2018 GS-04 29 43 15 9 3 1 0 72 12 168
2018 GS-05 50 45 0 5 0 0 0 95 5 22
Top of Page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GS 42 23 21 4 2 0 7 70 7 278
2019 GS-02 50 14 29 0 4 0 4 67 4 28
2019 GS-04 43 22 18 5 3 1 9 72 8 192
2019 GS-05 28 40 28 0 0 0 4 71 0 25

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GS 46 29 12 10 4 0 0 75 13 279
2019 GS-02 55 10 14 14 7 0 0 66 21 29
2019 GS-04 46 28 14 8 4 0 0 74 12 192
2019 GS-05 40 40 4 12 4 0 0 80 16 25
2018 GS 37 36 9 9 8 1 0 74 17 266
2018 GS-02 38 36 10 8 8 0 0 74 15 39
2018 GS-03 45 45 0 0 9 0 0 91 9 11
2018 GS-04 33 37 9 10 10 1 0 71 20 168
2018 GS-05 55 27 5 14 0 0 0 82 14 22
2017 GS 33 34 12 9 11 0 0 68 20 244
2017 GS-02 35 35 17 4 9 0 0 70 13 23
2017 GS-03 50 19 19 0 12 0 0 69 12 16
2017 GS-04 30 36 11 9 13 1 1 67 22 156
2017 GS-05 45 34 0 17 3 0 0 79 21 29
2014 GS 40 29 12 11 7 1 1 70 18 194
2014 GS-02 53 24 24 0 0 0 0 76 0 17
2014 GS-03 41 17 7 21 14 0 0 59 34 15
2014 GS-04 36 33 12 12 6 1 1 70 19 122
2014 GS-05 56 21 13 0 5 5 0 81 5 20
2011 GS 28 37 15 8 12 0 0 65 20 262
2011 GS-02 26 38 21 12 3 0 0 65 15 34
2011 GS-03 25 31 19 13 13 0 0 56 25 16
2011 GS-04 30 39 10 6 14 1 0 70 20 136
2011 GS-05 35 26 22 4 13 0 0 61 17 23
2011 GS-06 13 43 22 13 9 0 0 57 22 23

Question 26. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GS 59 22 10 6 3 0 0 81 9 277
2019 GS-02 50 11 18 18 4 0 0 61 21 28
2019 GS-04 60 23 9 4 3 1 1 84 7 191
2019 GS-05 52 24 8 12 4 0 0 76 16 25
2018 GS 46 29 9 9 5 0 1 76 14 265
2018 GS-02 51 23 10 8 8 0 0 74 15 39
2018 GS-03 45 55 0 0 0 0 0 100 0 11
2018 GS-04 43 28 11 12 5 0 1 72 18 167
2018 GS-05 55 32 5 9 0 0 0 86 9 22
2017 GS 46 28 11 6 7 1 1 76 13 244
2017 GS-02 48 35 9 4 0 4 0 87 4 23
2017 GS-03 69 19 0 0 6 6 0 94 6 16
2017 GS-04 44 26 14 5 10 0 1 71 15 156
2017 GS-05 41 38 3 14 3 0 0 79 17 29
2014 GS 43 31 12 9 3 1 0 75 13 193
2014 GS-02 53 29 12 6 0 0 0 82 6 17
2014 GS-03 48 31 0 14 7 0 0 79 21 15
2014 GS-04 42 33 15 7 4 1 0 75 10 122
2014 GS-05 56 26 5 8 5 0 0 82 13 20
2011 GS 39 30 12 8 10 1 1 70 18 262
2011 GS-02 47 32 21 0 0 0 0 79 0 34
2011 GS-03 25 31 13 19 13 0 0 56 31 16
2011 GS-04 43 26 10 8 10 1 1 71 19 136
2011 GS-05 35 30 13 9 13 0 0 65 22 23
2011 GS-06 22 48 4 22 4 0 0 70 26 23

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GS 54 26 9 7 2 1 0 81 9 278
2019 GS-02 62 10 7 17 0 3 0 75 18 29
2019 GS-04 54 27 9 7 2 1 1 82 9 191
2019 GS-05 48 24 20 0 8 0 0 72 8 25
2018 GS 44 29 10 9 7 0 0 74 16 266
2018 GS-02 46 26 10 10 8 0 0 72 18 39
2018 GS-03 45 45 0 9 0 0 0 91 9 11
2018 GS-04 41 29 11 10 10 0 1 70 19 168
2018 GS-05 59 32 5 5 0 0 0 91 5 22
2017 GS 43 33 9 7 8 0 0 76 15 245
2017 GS-02 44 31 13 8 4 0 0 74 13 23
2017 GS-03 56 25 13 0 6 0 0 82 6 16
2017 GS-04 40 34 10 7 9 0 0 74 16 157
2017 GS-05 59 24 3 10 3 0 0 83 14 29
2014 GS 46 27 8 11 8 0 0 73 19 193
2014 GS-02 65 18 6 6 6 0 0 82 12 17
2014 GS-03 41 17 0 14 28 0 0 59 41 15
2014 GS-04 43 30 11 8 7 0 0 74 15 121
2014 GS-05 56 21 5 13 5 0 0 77 18 20
2011 GS 36 35 8 11 10 0 0 71 20 262
2011 GS-02 38 35 18 9 0 0 0 74 9 34
2011 GS-03 25 38 6 25 6 0 0 63 31 16
2011 GS-04 38 35 6 10 11 1 0 73 21 136
2011 GS-05 30 39 13 4 13 0 0 70 17 23
2011 GS-06 22 39 13 22 4 0 0 61 26 23

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GS 79 10 5 1 1 0 4 92 3 278
2019 GS-02 79 7 3 0 3 0 7 93 4 29
2019 GS-04 80 10 4 2 2 0 4 93 3 192
2019 GS-05 75 8 13 4 0 0 0 83 4 24
2017 GS 73 14 3 2 4 1 3 91 6 245
2017 GS-02 78 13 0 0 4 4 0 95 5 23
2017 GS-03 81 19 0 0 0 0 0 100 0 16
2017 GS-04 67 15 5 3 5 1 5 86 9 157
2017 GS-05 83 14 0 0 0 0 3 100 0 29
2014 GS 80 7 2 2 6 0 4 90 7 192
2014 GS-02 88 6 0 0 6 0 0 94 6 17
2014 GS-03 78 7 0 0 7 0 7 92 8 14
2014 GS-04 76 8 3 3 6 0 3 87 9 121
2014 GS-05 79 10 0 0 5 0 5 95 5 20
2011 GS 75 9 3 3 5 0 5 88 9 262
2011 GS-02 76 12 3 0 9 0 0 88 9 34
2011 GS-03 63 6 0 13 0 0 19 85 15 16
2011 GS-04 74 10 2 4 6 1 4 88 10 136
2011 GS-05 78 0 4 9 4 0 4 82 14 23
2011 GS-06 74 13 4 0 4 0 4 91 5 23

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GS 53 17 7 6 5 0 12 80 12 279
2019 GS-02 52 14 10 3 3 3 14 79 8 29
2019 GS-04 54 19 5 7 5 0 10 81 13 192
2019 GS-05 60 16 8 8 8 0 0 76 16 25
2017 GS 38 26 7 7 7 2 12 75 17 243
2017 GS-02 39 26 13 8 13 0 0 65 22 23
2017 GS-03 50 19 0 6 0 6 19 92 8 16
2017 GS-04 37 25 6 8 8 3 13 74 19 155
2017 GS-05 38 28 7 7 7 3 10 76 16 29
2014 GS 44 21 13 6 4 3 9 74 11 193
2014 GS-02 53 35 0 6 0 0 6 94 6 17
2014 GS-03 28 17 7 14 14 7 14 57 35 15
2014 GS-04 38 22 16 5 3 4 12 71 10 122
2014 GS-05 72 10 5 5 8 0 0 82 13 20
2011 GS 33 27 9 11 10 2 8 67 23 264
2011 GS-02 35 38 9 6 3 0 9 81 10 34
2011 GS-03 13 50 13 19 6 0 0 63 25 16
2011 GS-04 36 23 9 12 10 1 7 65 25 137
2011 GS-05 25 25 8 8 21 0 13 57 33 24
2011 GS-06 30 35 0 13 9 0 13 75 25 23

Question 30. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GS 71 18 6 3 1 0 0 90 4 279
2019 GS-02 59 17 7 10 7 0 0 76 17 29
2019 GS-04 76 16 5 1 1 1 0 93 2 192
2019 GS-05 68 16 12 4 0 0 0 84 4 25
2018 GS 57 25 8 5 5 0 0 83 9 265
2018 GS-02 54 28 8 8 3 0 0 82 10 39
2018 GS-03 64 27 0 9 0 0 0 91 9 11
2018 GS-04 57 23 10 4 6 0 0 80 10 167
2018 GS-05 64 23 9 5 0 0 0 86 5 22
2017 GS 56 24 10 3 6 1 0 81 9 244
2017 GS-02 61 13 17 4 4 0 0 74 8 23
2017 GS-03 88 6 0 0 6 0 0 94 6 16
2017 GS-04 52 27 10 3 6 1 1 80 10 156
2017 GS-05 59 24 7 3 7 0 0 83 10 29

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GS 59 25 7 7 2 0 0 84 9 279
2019 GS-02 66 10 17 3 3 0 0 76 7 29
2019 GS-04 59 25 6 8 2 0 0 84 9 192
2019 GS-05 64 20 8 4 4 0 0 84 8 25
2018 GS 47 27 9 9 6 0 0 75 15 266
2018 GS-02 49 31 8 5 8 0 0 79 13 39
2018 GS-03 64 36 0 0 0 0 0 100 0 11
2018 GS-04 45 24 11 11 8 0 0 69 20 168
2018 GS-05 50 36 5 9 0 0 0 86 9 22
2017 GS 46 28 9 7 9 0 0 75 17 243
2017 GS-02 55 23 5 0 18 0 0 77 18 22
2017 GS-03 82 13 0 0 6 0 0 94 6 16
2017 GS-04 42 29 11 7 10 1 1 72 17 156
2017 GS-05 38 34 3 17 7 0 0 72 24 29
2014 GS 47 28 10 7 7 1 0 76 14 193
2014 GS-02 76 12 6 0 0 6 0 94 0 17
2014 GS-03 38 28 7 14 14 0 0 66 28 15
2014 GS-04 40 34 12 8 7 0 0 73 15 121
2014 GS-05 72 10 5 0 13 0 0 82 13 20

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GS 22 43 22 4 9 0 0 65 13 23
2019 GS-04 25 44 13 6 13 0 0 69 19 16
Top of Page

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GS 37 31 11 9 5 6 0 73 15 278
2019 GS-02 34 28 14 3 10 10 0 69 15 29
2019 GS-04 38 30 10 10 5 7 1 73 16 191
2019 GS-05 40 32 8 8 4 8 0 78 13 25
2018 GS 34 29 11 11 9 6 1 67 21 265
2018 GS-02 38 31 8 3 8 13 0 79 12 39
2018 GS-03 55 9 18 0 18 0 0 64 18 11
2018 GS-04 33 28 11 11 10 5 1 65 22 167
2018 GS-05 23 27 5 32 14 0 0 50 45 22
2017 GS 32 27 13 10 9 9 1 66 20 245
2017 GS-02 26 39 9 9 13 4 0 68 23 23
2017 GS-03 63 0 13 0 12 6 6 72 14 16
2017 GS-04 30 29 12 10 7 11 1 68 19 157
2017 GS-05 24 21 21 21 10 3 0 46 32 29
2014 GS 28 31 11 15 8 7 0 63 24 192
2014 GS-02 29 29 12 6 6 18 0 71 14 17
2014 GS-03 34 14 17 14 14 7 0 52 30 15
2014 GS-04 21 39 10 15 6 8 0 66 23 120
2014 GS-05 41 18 10 15 15 0 0 59 31 20
2011 GS 18 25 19 16 14 7 1 46 33 262
2011 GS-02 18 18 24 24 6 12 0 40 33 34
2011 GS-03 13 44 6 13 13 13 0 64 29 16
2011 GS-04 22 20 21 13 15 7 1 46 31 137
2011 GS-05 17 13 33 25 8 4 0 30 35 24
2011 GS-06 9 35 13 22 17 4 0 45 41 23

Question 35. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GS 36 27 14 12 8 3 0 65 20 277
2019 GS-02 21 36 29 7 7 0 0 57 14 28
2019 GS-04 36 27 13 14 6 4 0 65 21 191
2019 GS-05 44 16 12 8 16 4 0 63 25 25
2018 GS 32 28 12 12 13 3 0 62 26 265
2018 GS-02 31 28 13 8 10 10 0 66 20 39
2018 GS-03 45 18 9 9 18 0 0 64 27 11
2018 GS-04 33 28 11 12 14 2 0 62 27 167
2018 GS-05 14 23 14 32 18 0 0 36 50 22
2017 GS 29 27 14 16 10 3 1 59 27 245
2017 GS-02 22 31 13 22 13 0 0 52 35 23
2017 GS-03 56 13 13 6 12 0 0 69 18 16
2017 GS-04 30 25 15 15 8 5 1 59 25 157
2017 GS-05 21 31 10 24 14 0 0 52 38 29
2014 GS 26 27 18 13 14 3 0 54 27 193
2014 GS-02 35 29 18 0 6 12 0 73 7 17
2014 GS-03 34 7 10 34 14 0 0 41 48 15
2014 GS-04 19 32 21 12 15 2 0 52 27 121
2014 GS-05 46 2 26 5 21 0 0 49 26 20
2011 GS 20 22 18 18 20 2 0 43 39 261
2011 GS-02 29 21 18 21 9 3 0 52 30 34
2011 GS-03 19 31 13 6 25 6 0 53 33 16
2011 GS-04 23 18 21 20 18 1 0 40 38 137
2011 GS-05 4 30 9 30 22 0 4 36 55 23
2011 GS-06 9 30 13 9 39 0 0 39 48 23

Question 36. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GS 26 26 18 13 13 4 0 53 27 278
2019 GS-02 14 24 31 10 10 10 0 42 23 29
2019 GS-04 25 26 17 17 12 4 0 53 30 191
2019 GS-05 36 16 16 0 24 8 0 57 26 25
2018 GS 22 25 17 16 15 5 0 49 33 264
2018 GS-02 24 18 16 18 11 13 0 48 33 38
2018 GS-03 36 18 0 0 45 0 0 55 45 11
2018 GS-04 21 25 20 16 14 4 0 48 31 167
2018 GS-05 14 14 23 32 18 0 0 27 50 22
2017 GS 19 27 14 18 14 7 1 50 35 244
2017 GS-02 13 31 17 17 17 4 0 46 36 23
2017 GS-03 38 18 19 13 12 0 0 56 25 16
2017 GS-04 19 28 11 20 12 9 1 52 36 156
2017 GS-05 17 14 24 17 24 3 0 32 43 29
2014 GS 17 28 16 19 13 6 1 49 35 193
2014 GS-02 29 24 18 12 6 12 0 60 20 17
2014 GS-03 21 14 3 28 21 7 7 40 56 15
2014 GS-04 13 30 20 18 13 6 0 46 32 122
2014 GS-05 27 30 11 11 22 0 0 57 32 19
2011 GS 12 20 22 21 20 5 0 34 44 260
2011 GS-02 21 15 35 12 9 9 0 39 23 34
2011 GS-03 6 31 13 19 25 6 0 40 47 16
2011 GS-04 13 20 20 23 21 4 0 34 45 136
2011 GS-05 0 9 26 43 22 0 0 9 65 23
2011 GS-06 4 35 13 13 30 4 0 41 45 23

Question 37. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GS 23 27 14 17 15 4 0 53 33 278
2019 GS-02 17 34 17 17 7 7 0 56 26 29
2019 GS-04 22 26 13 19 16 4 0 50 36 191
2019 GS-05 36 16 12 12 20 4 0 54 33 25
2018 GS 21 30 13 16 18 2 0 52 35 264
2018 GS-02 11 34 13 21 11 11 0 50 35 38
2018 GS-03 27 36 0 18 18 0 0 64 36 11
2018 GS-04 22 28 14 14 20 1 0 50 35 167
2018 GS-05 23 23 9 23 23 0 0 45 45 22
2017 GS 22 27 14 18 14 5 0 52 34 245
2017 GS-02 13 26 22 8 22 9 0 43 33 23
2017 GS-03 44 19 19 0 12 6 0 67 13 16
2017 GS-04 22 28 12 21 13 4 1 52 35 157
2017 GS-05 24 24 10 17 17 7 0 52 37 29
2014 GS 17 27 18 19 17 3 0 45 36 192
2014 GS-02 24 29 12 18 6 12 0 60 27 17
2014 GS-03 28 21 7 14 31 0 0 48 45 15
2014 GS-04 14 28 22 20 15 1 0 42 35 121
2014 GS-05 32 19 11 5 32 0 0 51 38 19
2011 GS 13 30 14 22 19 3 0 44 42 260
2011 GS-02 18 35 24 9 9 6 0 56 19 34
2011 GS-03 6 44 13 6 25 6 0 53 33 16
2011 GS-04 15 24 13 24 21 3 0 40 46 136
2011 GS-05 4 26 17 35 17 0 0 30 52 23
2011 GS-06 4 35 4 35 17 4 0 41 55 23

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GS 26 14 16 12 10 19 3 51 28 278
2019 GS-02 18 21 18 4 7 25 7 58 16 28
2019 GS-04 26 14 18 12 10 18 3 50 28 192
2019 GS-05 24 8 8 20 8 32 0 47 41 25
Top of Page

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GS 31 43 14 8 2 1 0 75 11 276
2019 GS-02 29 46 14 0 7 4 0 78 7 28
2019 GS-04 31 44 12 11 2 1 0 76 12 190
2019 GS-05 28 24 36 8 4 0 0 52 12 25
2018 GS 28 42 14 9 7 1 0 70 16 265
2018 GS-02 33 35 15 5 8 5 0 71 13 40
2018 GS-03 27 64 0 9 0 0 0 91 9 11
2018 GS-04 29 41 13 10 7 0 0 70 17 167
2018 GS-05 24 33 14 19 10 0 0 57 29 21
2017 GS 32 36 13 13 5 1 0 69 18 243
2017 GS-02 31 31 13 13 13 0 0 61 26 23
2017 GS-03 56 19 18 6 0 0 0 75 6 16
2017 GS-04 31 38 11 13 5 2 0 70 18 155
2017 GS-05 31 21 24 21 3 0 0 52 24 29
2014 GS 26 34 21 13 3 1 1 61 17 192
2014 GS-02 29 29 18 6 6 0 12 67 13 17
2014 GS-03 34 7 24 21 7 7 0 44 30 15
2014 GS-04 24 39 21 13 3 0 0 63 16 121
2014 GS-05 27 24 32 11 5 0 0 51 16 19
2011 GS 26 42 14 11 6 2 0 69 17 263
2011 GS-02 27 36 24 9 0 3 0 66 9 33
2011 GS-03 13 50 6 6 25 0 0 63 31 16
2011 GS-04 27 43 12 9 5 3 1 73 14 137
2011 GS-05 29 29 13 25 4 0 0 58 29 24
2011 GS-06 9 48 17 17 9 0 0 57 26 23

Question 40. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GS 21 35 18 17 5 5 0 58 23 279
2019 GS-02 21 34 14 21 3 7 0 59 26 29
2019 GS-04 21 34 19 16 6 5 0 58 22 192
2019 GS-05 20 20 28 24 4 4 0 42 29 25

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GS 40 32 10 9 5 2 2 74 15 278
2019 GS-02 36 32 14 4 7 4 4 73 12 28
2019 GS-04 42 29 9 11 5 2 2 73 17 192
2019 GS-05 24 48 20 4 4 0 0 72 8 25
2018 GS 29 40 11 9 8 2 0 71 18 265
2018 GS-02 35 40 5 8 10 3 0 77 18 40
2018 GS-03 45 9 36 9 0 0 0 55 9 11
2018 GS-04 27 41 12 9 9 2 1 69 18 167
2018 GS-05 24 52 0 19 5 0 0 76 24 21
2017 GS 32 36 12 9 7 4 0 70 18 242
2017 GS-02 35 31 9 13 9 4 0 68 23 23
2017 GS-03 44 32 6 6 12 0 0 75 18 16
2017 GS-04 30 36 14 9 7 5 0 69 17 154
2017 GS-05 45 31 3 14 3 3 0 79 18 29
2014 GS 27 39 15 10 5 3 1 69 16 193
2014 GS-02 29 41 12 6 6 6 0 75 13 17
2014 GS-03 28 21 10 7 21 14 0 56 32 15
2014 GS-04 23 42 16 14 3 2 1 67 17 122
2014 GS-05 49 46 5 0 0 0 0 95 0 19
2011 GS 34 29 13 11 8 3 2 67 20 259
2011 GS-02 42 24 15 12 3 3 0 69 16 33
2011 GS-03 25 19 6 13 13 13 13 58 33 16
2011 GS-04 35 30 13 10 9 2 1 67 19 136
2011 GS-05 29 42 8 13 8 0 0 71 21 24
2011 GS-06 13 48 9 17 9 4 0 64 27 23

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GS 35 37 16 6 3 2 0 74 10 277
2019 GS-02 34 41 7 10 7 0 0 76 17 29
2019 GS-04 38 32 18 6 2 3 0 72 9 190
2019 GS-05 24 40 24 8 4 0 0 64 12 25
2018 GS 27 35 20 10 6 1 0 63 16 266
2018 GS-02 33 43 10 5 8 3 0 77 13 40
2018 GS-03 27 36 36 0 0 0 0 64 0 11
2018 GS-04 29 30 23 11 6 1 1 60 17 168
2018 GS-05 19 29 24 19 10 0 0 48 29 21

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GS 26 29 16 12 10 7 1 60 23 277
2019 GS-02 17 48 10 7 7 7 3 73 15 29
2019 GS-04 28 25 17 12 9 8 1 58 23 191
2019 GS-05 29 25 17 13 13 4 0 57 26 24
2018 GS 21 30 17 11 15 6 0 54 29 266
2018 GS-02 20 38 18 3 18 5 0 61 21 40
2018 GS-03 27 27 9 9 27 0 0 55 36 11
2018 GS-04 20 28 15 14 14 8 1 53 31 168
2018 GS-05 19 29 19 14 19 0 0 48 33 21
2017 GS 21 23 15 12 20 8 1 49 35 240
2017 GS-02 22 22 13 13 26 4 0 46 41 23
2017 GS-03 37 13 13 6 12 13 6 62 23 16
2017 GS-04 19 22 18 10 21 9 1 46 34 152
2017 GS-05 28 21 3 24 17 7 0 52 44 29
2014 GS 20 24 15 15 20 6 0 47 37 192
2014 GS-02 41 18 12 12 12 6 0 63 25 17
2014 GS-03 34 28 7 10 21 0 0 62 31 15
2014 GS-04 14 24 16 17 21 8 0 41 41 121
2014 GS-05 16 32 16 13 16 5 0 51 31 19
2011 GS 15 22 16 17 23 5 2 40 43 262
2011 GS-02 24 18 21 15 12 9 3 47 30 34
2011 GS-03 0 25 25 25 25 0 0 25 50 16
2011 GS-04 18 19 17 14 26 5 1 40 43 137
2011 GS-05 13 17 13 29 21 0 8 32 55 24
2011 GS-06 4 35 9 22 26 4 0 41 50 23

Question 44. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GS 25 30 19 12 10 4 0 57 23 278
2019 GS-02 24 38 24 3 10 0 0 62 14 29
2019 GS-04 24 29 20 13 11 4 0 54 25 191
2019 GS-05 32 20 16 8 12 12 0 59 23 25
2018 GS 18 29 18 14 15 4 1 50 31 265
2018 GS-02 20 35 18 8 13 8 0 59 22 40
2018 GS-03 9 45 18 0 27 0 0 55 27 11
2018 GS-04 17 26 20 16 16 4 2 46 34 167
2018 GS-05 24 24 14 24 14 0 0 48 38 21
2017 GS 18 28 17 17 13 6 1 49 32 244
2017 GS-02 22 31 4 9 22 13 0 60 35 23
2017 GS-03 19 31 13 19 12 6 0 53 33 16
2017 GS-04 15 26 19 19 14 8 1 44 35 156
2017 GS-05 17 28 28 28 0 0 0 45 28 29
2014 GS 16 29 20 16 14 6 0 47 32 191
2014 GS-02 24 35 12 6 12 12 0 67 20 17
2014 GS-03 21 21 21 3 21 14 0 48 28 15
2014 GS-04 13 28 20 19 16 5 0 43 36 120
2014 GS-05 16 22 30 22 5 5 0 40 29 19
2011 GS 16 25 16 19 17 5 1 44 38 264
2011 GS-02 21 26 15 24 6 9 0 52 32 34
2011 GS-03 13 31 6 13 25 13 0 50 43 16
2011 GS-04 16 25 20 15 20 4 1 43 36 137
2011 GS-05 21 21 17 29 13 0 0 42 42 24
2011 GS-06 13 39 0 26 22 0 0 52 48 23

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GS 20 27 21 13 16 2 2 48 30 279
2019 GS-02 14 45 21 10 10 0 0 59 21 29
2019 GS-04 21 23 21 15 16 2 2 46 32 192
2019 GS-05 20 24 28 8 12 4 4 48 22 25
2018 GS 17 25 20 17 17 2 2 44 36 263
2018 GS-02 15 33 15 8 23 5 0 51 32 39
2018 GS-03 27 18 18 18 18 0 0 45 36 11
2018 GS-04 14 27 19 19 18 2 2 43 38 166
2018 GS-05 24 14 14 24 19 0 5 40 45 21
2017 GS 18 24 15 19 17 7 1 45 39 243
2017 GS-02 13 17 26 17 17 8 0 33 38 23
2017 GS-03 25 38 6 13 18 0 0 63 31 16
2017 GS-04 18 22 12 20 18 8 1 44 42 155
2017 GS-05 14 24 21 21 10 7 3 42 35 29
2014 GS 20 24 14 19 16 6 2 47 38 192
2014 GS-02 29 35 6 12 12 6 0 69 25 17
2014 GS-03 21 14 0 17 28 14 7 43 57 15
2014 GS-04 18 24 16 18 18 6 0 44 39 121
2014 GS-05 16 22 19 27 11 0 5 40 40 19
2011 GS 11 24 16 18 24 4 4 37 45 263
2011 GS-02 18 15 18 26 15 3 6 35 45 34
2011 GS-03 0 40 20 7 33 0 0 40 40 15
2011 GS-04 12 26 15 15 25 4 4 42 43 137
2011 GS-05 4 25 17 25 29 0 0 29 54 24
2011 GS-06 13 13 17 30 26 0 0 26 57 23

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GS 56 22 12 1 3 1 4 83 4 274
2019 GS-02 64 29 0 0 4 4 0 96 4 28
2019 GS-04 59 19 14 2 2 1 3 81 4 189
2019 GS-05 36 36 16 0 4 4 4 78 4 25

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GS 47 18 9 4 5 3 14 77 12 274
2019 GS-02 46 21 4 4 4 0 21 86 9 28
2019 GS-04 48 17 11 5 5 3 11 75 12 189
2019 GS-05 40 24 4 8 4 4 16 80 15 25

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GS 38 20 21 7 6 3 4 63 14 274
2019 GS-02 50 18 14 0 11 4 4 73 12 28
2019 GS-04 37 17 23 10 6 3 4 59 17 189
2019 GS-05 44 24 16 0 4 8 4 77 5 25

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GS 37 20 17 9 8 4 6 63 19 272
2019 GS-02 41 19 22 0 11 4 4 64 12 27
2019 GS-04 37 18 16 12 9 4 5 60 22 188
2019 GS-05 40 28 16 0 4 8 4 77 5 25

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GS 32 17 19 13 10 4 6 53 26 275
2019 GS-02 32 21 18 11 11 4 4 58 23 28
2019 GS-04 32 17 18 15 11 3 4 53 28 190
2019 GS-05 32 20 12 8 4 12 12 68 16 25

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GS 58 16 10 4 3 3 6 81 8 274
2019 GS-02 54 14 14 7 7 0 4 70 15 28
2019 GS-04 60 14 11 5 3 3 4 80 9 189
2019 GS-05 40 32 4 0 0 8 16 95 0 25

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GS 81 8 3 1 1 2 4 95 3 274
2019 GS-02 75 7 4 4 7 0 4 85 11 28
2019 GS-04 83 8 3 2 0 2 3 96 2 189
2019 GS-05 76 8 0 0 0 8 8 100 0 25

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GS 66 11 5 3 3 4 9 88 6 275
2019 GS-02 71 14 4 0 0 0 11 96 0 28
2019 GS-04 66 12 6 3 3 4 6 86 7 190
2019 GS-05 60 12 0 4 0 8 16 95 5 25

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GS 20 42 19 10 6 2 0 63 17 278
2019 GS-02 17 55 21 3 3 0 0 72 7 29
2019 GS-04 20 38 21 10 8 2 0 59 19 192
2019 GS-05 28 36 16 16 0 4 0 67 17 25
2018 GS 19 32 22 15 9 2 0 52 25 265
2018 GS-02 18 36 23 10 10 3 0 55 21 39
2018 GS-03 36 9 18 18 18 0 0 45 36 11
2018 GS-04 17 33 19 17 10 3 1 52 28 168
2018 GS-05 14 33 24 19 10 0 0 48 29 21
2017 GS 17 34 23 13 11 3 0 52 24 243
2017 GS-02 13 35 22 22 9 0 0 48 30 23
2017 GS-03 25 31 13 6 18 6 0 60 26 16
2017 GS-04 14 32 25 13 12 4 0 49 26 155
2017 GS-05 24 38 21 14 0 3 0 64 14 29

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GS 41 39 14 2 4 0 0 80 6 277
2019 GS-02 31 41 21 3 3 0 0 72 7 29
2019 GS-04 43 38 12 2 5 1 0 82 7 191
2019 GS-05 33 33 29 4 0 0 0 67 4 24
2018 GS 40 35 13 8 3 2 0 76 11 263
2018 GS-02 42 34 8 11 5 0 0 76 16 38
2018 GS-03 18 36 27 18 0 0 0 55 18 11
2018 GS-04 43 35 13 6 3 1 0 78 9 166
2018 GS-05 23 27 23 18 0 9 0 55 20 22
2017 GS 37 39 11 6 5 2 0 78 10 244
2017 GS-02 35 39 9 9 9 0 0 74 17 23
2017 GS-03 50 43 6 0 0 0 0 94 0 16
2017 GS-04 36 41 11 5 5 3 0 79 10 156
2017 GS-05 38 31 21 7 0 0 3 71 7 29
2014 GS 39 34 16 6 2 2 0 75 8 193
2014 GS-02 53 29 18 0 0 0 0 82 0 17
2014 GS-03 34 21 24 7 7 7 0 59 15 15
2014 GS-04 35 38 17 5 2 3 0 75 7 122
2014 GS-05 60 30 0 11 0 0 0 89 11 19
2011 GS 30 35 18 8 8 1 0 66 16 261
2011 GS-02 32 32 32 0 3 0 0 65 3 34
2011 GS-03 25 44 6 13 13 0 0 69 25 16
2011 GS-04 32 34 13 10 8 2 0 68 19 136
2011 GS-05 21 33 29 8 8 0 0 54 17 24
2011 GS-06 9 48 26 9 9 0 0 57 17 23

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GS 46 25 20 4 3 2 0 73 7 277
2019 GS-02 50 21 18 0 7 4 0 74 7 28
2019 GS-04 47 23 18 5 4 2 0 72 9 192
2019 GS-05 36 24 40 0 0 0 0 60 0 25
2018 GS 40 33 14 7 3 4 0 76 10 265
2018 GS-02 41 31 10 13 3 3 0 74 16 39
2018 GS-03 36 18 36 0 0 9 0 60 0 11
2018 GS-04 41 33 13 6 4 4 0 76 10 167
2018 GS-05 32 32 18 9 0 9 0 70 10 22
2017 GS 33 31 19 4 5 7 2 70 9 243
2017 GS-02 35 35 13 4 4 4 4 76 10 23
2017 GS-03 44 13 19 6 6 13 0 64 14 16
2017 GS-04 30 32 20 3 5 7 3 69 8 155
2017 GS-05 41 24 24 3 0 7 0 70 4 29
2014 GS 38 30 16 6 2 5 2 73 9 192
2014 GS-02 41 24 18 6 6 6 0 69 13 17
2014 GS-03 37 18 15 0 15 7 7 65 17 14
2014 GS-04 35 35 14 8 1 6 2 75 10 122
2014 GS-05 60 24 16 0 0 0 0 84 0 19

Question 50. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GS 55 29 8 5 2 0 0 84 7 277
2019 GS-02 46 32 18 4 0 0 0 79 4 28
2019 GS-04 59 26 6 5 3 1 0 86 8 191
2019 GS-05 40 40 12 8 0 0 0 80 8 25
2018 GS 45 36 8 8 2 0 0 81 10 264
2018 GS-02 46 36 5 8 5 0 0 82 13 39
2018 GS-03 36 36 9 9 9 0 0 73 18 11
2018 GS-04 48 34 9 7 1 1 0 82 8 166
2018 GS-05 32 32 18 18 0 0 0 64 18 22
2017 GS 45 37 7 4 6 0 0 83 10 244
2017 GS-02 39 39 9 0 13 0 0 78 13 23
2017 GS-03 56 38 0 0 6 0 0 94 6 16
2017 GS-04 47 35 8 4 5 1 0 82 9 156
2017 GS-05 38 41 7 10 3 0 0 79 14 29
2014 GS 48 33 10 6 2 0 0 82 8 193
2014 GS-02 71 29 0 0 0 0 0 100 0 17
2014 GS-03 34 31 7 21 7 0 0 66 28 15
2014 GS-04 47 35 13 3 3 0 0 81 6 122
2014 GS-05 54 35 5 5 0 0 0 89 5 19
2011 GS 37 33 12 12 6 0 0 70 18 261
2011 GS-02 47 26 21 3 3 0 0 74 6 34
2011 GS-03 25 38 13 13 13 0 0 63 25 16
2011 GS-04 40 31 10 13 7 0 0 71 20 136
2011 GS-05 25 38 17 17 4 0 0 63 21 24
2011 GS-06 17 43 9 26 4 0 0 61 30 23

Question 51. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GS 45 32 11 8 3 0 0 78 11 277
2019 GS-02 34 41 10 3 10 0 0 76 14 29
2019 GS-04 45 34 11 8 2 1 0 79 10 190
2019 GS-05 48 28 8 12 4 0 0 76 16 25
2018 GS 42 30 16 7 5 0 0 72 12 264
2018 GS-02 38 41 10 8 3 0 0 79 10 39
2018 GS-03 45 27 0 9 18 0 0 73 27 11
2018 GS-04 44 28 16 6 5 1 0 72 11 167
2018 GS-05 33 10 33 19 5 0 0 43 24 21
2017 GS 38 34 12 9 8 0 0 72 16 243
2017 GS-02 35 43 4 9 9 0 0 78 17 23
2017 GS-03 69 19 0 6 6 0 0 88 12 16
2017 GS-04 36 36 13 8 7 0 0 72 15 155
2017 GS-05 31 24 14 17 14 0 0 55 31 29
2014 GS 34 38 13 8 6 1 0 72 15 193
2014 GS-02 71 24 6 0 0 0 0 94 0 17
2014 GS-03 28 28 17 14 14 0 0 55 28 15
2014 GS-04 28 42 13 10 6 1 0 71 16 122
2014 GS-05 49 35 5 0 11 0 0 84 11 19
2011 GS 31 33 18 13 5 0 0 64 18 262
2011 GS-02 32 32 24 12 0 0 0 65 12 34
2011 GS-03 19 50 13 13 6 0 0 69 19 16
2011 GS-04 35 32 17 11 5 0 0 67 16 137
2011 GS-05 21 33 29 8 8 0 0 54 17 24
2011 GS-06 17 35 13 30 4 0 0 52 35 23

Question 52. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GS 44 30 12 10 4 0 0 74 14 277
2019 GS-02 38 28 21 3 7 0 3 68 11 29
2019 GS-04 44 30 11 11 3 1 0 75 14 190
2019 GS-05 40 32 12 8 8 0 0 72 16 25
2018 GS 37 31 16 12 4 0 0 67 16 264
2018 GS-02 36 33 13 15 3 0 0 69 18 39
2018 GS-03 36 27 9 0 27 0 0 64 27 11
2018 GS-04 35 34 15 12 4 0 0 69 16 166
2018 GS-05 32 5 32 27 5 0 0 36 32 22
2017 GS 32 35 14 12 7 0 0 66 20 242
2017 GS-02 26 35 26 4 9 0 0 61 13 23
2017 GS-03 50 25 6 12 6 0 0 75 18 16
2017 GS-04 32 36 13 12 7 0 0 68 19 154
2017 GS-05 24 31 10 17 17 0 0 55 34 29
2014 GS 33 32 17 11 7 1 0 65 18 193
2014 GS-02 71 24 6 0 0 0 0 94 0 17
2014 GS-03 28 21 17 14 21 0 0 48 34 15
2014 GS-04 26 36 18 12 7 1 0 62 19 122
2014 GS-05 49 30 11 0 11 0 0 78 11 19
2011 GS 26 31 18 14 10 0 0 57 24 261
2011 GS-02 38 24 24 15 0 0 0 62 15 34
2011 GS-03 25 25 25 13 13 0 0 50 25 16
2011 GS-04 27 29 18 14 11 1 0 57 25 137
2011 GS-05 17 33 25 17 8 0 0 50 25 24
2011 GS-06 9 45 14 14 18 0 0 55 32 22

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GS 42 23 17 7 6 3 1 69 14 278
2019 GS-02 45 17 24 7 3 3 0 64 11 29
2019 GS-04 41 21 19 8 6 3 1 65 15 191
2019 GS-05 56 20 12 4 4 0 4 79 8 25
2018 GS 32 28 19 10 8 4 1 62 18 263
2018 GS-02 32 18 18 8 18 5 0 53 28 38
2018 GS-03 27 18 36 0 18 0 0 45 18 11
2018 GS-04 28 30 20 11 6 4 0 61 18 166
2018 GS-05 41 27 9 14 5 0 5 71 19 22
2017 GS 34 24 14 12 10 4 1 61 23 243
2017 GS-02 31 22 8 13 22 4 0 55 36 23
2017 GS-03 47 20 7 13 13 0 0 67 26 15
2017 GS-04 31 26 16 11 8 6 2 61 21 156
2017 GS-05 48 17 10 10 14 0 0 66 24 29
2014 GS 33 25 14 16 7 4 0 61 24 193
2014 GS-02 53 24 0 24 0 0 0 76 24 17
2014 GS-03 34 7 3 7 34 14 0 48 48 15
2014 GS-04 27 27 20 18 5 4 0 56 23 122
2014 GS-05 43 35 5 5 11 0 0 78 16 19
2011 GS 33 19 21 12 7 6 2 57 20 262
2011 GS-02 50 15 15 9 3 6 3 71 13 34
2011 GS-03 31 13 25 19 13 0 0 44 31 16
2011 GS-04 30 22 22 10 8 7 1 56 20 137
2011 GS-05 38 25 13 17 0 4 4 68 18 24
2011 GS-06 17 17 30 30 4 0 0 35 35 23
Top of Page

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2019 GS 29 37 35 276
2019 GS-02 17 38 45 29
2019 GS-04 32 32 35 189
2019 GS-05 16 52 32 25
2018 GS 26 34 40 261
2018 GS-02 29 39 32 38
2018 GS-03 9 18 73 11
2018 GS-04 27 32 41 165
2018 GS-05 23 36 41 22
2017 GS 27 38 35 243
2017 GS-02 17 39 43 23
2017 GS-03 20 40 40 15
2017 GS-04 30 34 36 157
2017 GS-05 31 48 21 29
2014 GS 21 42 36 193
2014 GS-02 12 41 47 17
2014 GS-03 48 21 31 15
2014 GS-04 17 43 40 122
2014 GS-05 41 33 26 20
2011 GS 17 47 35 262
2011 GS-02 18 53 29 34
2011 GS-03 31 44 25 16
2011 GS-04 15 49 36 136
2011 GS-05 13 58 29 24
2011 GS-06 17 22 61 23

Question 55. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2019 GS 6 19 18 22 29 5 78
2019 GS-04 5 17 20 25 30 3 60
2018 GS 13 19 7 14 35 12 69
2018 GS-02 17 33 8 0 42 0 12
2018 GS-04 13 13 7 20 35 13 46
2017 GS 11 17 14 23 31 5 65
2017 GS-04 9 13 13 23 39 4 47
2014 GS 12 17 20 36 9999 15 41
2014 GS-04 15 10 20 41 9999 15 21
2011 GS 12 30 12 28 9999 19 43
2011 GS-04 17 17 17 33 9999 17 18
Top of Page

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GS 26 49 8 11 6 0 0 75 17 278
2019 GS-02 34 41 17 3 3 0 0 76 7 29
2019 GS-04 26 49 8 11 6 0 0 74 17 191
2019 GS-05 16 60 8 12 0 4 0 79 13 25

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GS 52 26 10 3 2 7 0 84 5 277
2019 GS-02 66 14 10 0 7 3 0 82 7 29
2019 GS-04 51 27 10 3 2 7 0 84 5 190
2019 GS-05 52 32 8 4 0 4 0 88 4 25
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 GS 14 86 277
2019 GS-04 16 84 191
2018 GS 18 82 266
2018 GS-02 15 85 39
2018 GS-04 20 80 168

Question 59a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 GS 45 55 40
2019 GS-04 43 57 30
2018 GS 55 45 47
2018 GS-04 52 48 31

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 GS 35 65 40
2019 GS-04 43 57 30
2018 GS 47 53 47
2018 GS-04 45 55 31

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 GS 0 100 40
2019 GS-04 0 100 30
2018 GS 0 100 47
2018 GS-04 0 100 31

Question 59f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 GS 53 48 40
2019 GS-04 53 47 30
2018 GS 39 61 49
2018 GS-04 39 61 33

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 GS 63 38 40
2019 GS-04 63 37 30
2018 GS 48 52 48
2018 GS-04 42 58 31

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 GS 30 70 40
2019 GS-04 37 63 30
2018 GS 49 51 47
2018 GS-04 40 60 30

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 GS 38 63 40
2019 GS-04 37 63 30
2018 GS 55 45 47
2018 GS-04 57 43 30

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 GS 45 55 40
2019 GS-04 50 50 30
2018 GS 49 51 47
2018 GS-04 43 57 30

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 GS 28 73 40
2019 GS-04 27 73 30
2018 GS 19 81 47
2018 GS-04 17 83 30

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 GS 73 28 40
2019 GS-04 77 23 30
2018 GS 57 43 49
2018 GS-04 53 47 32

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 GS 40 60 40
2019 GS-04 40 60 30
2018 GS 40 60 47
2018 GS-04 30 70 30

Question 60i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 GS 15 85 40
2018 GS 10 90 48

Question 60j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 GS 20 80 40
2019 GS-04 20 80 30

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 GS 45 55 40
2019 GS-04 50 50 30
2018 GS 40 60 47
2018 GS-04 43 57 30

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 GS 40 60 40
2019 GS-04 40 60 30
2018 GS 35 65 49
2018 GS-04 41 59 32

Question 60m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 GS 20 80 40
2019 GS-04 20 80 30

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 GS 58 43 40
2019 GS-04 57 43 30
2018 GS 58 42 48
2018 GS-04 61 39 31

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 GS 28 73 40
2019 GS-04 20 80 30
2018 GS 26 74 47
2018 GS-04 30 70 30

Question 61c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 GS 13 88 40
2018 GS 11 89 47

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 GS 20 80 40
2019 GS-04 20 80 30
2018 GS 13 87 47

Question 61e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 GS 13 88 40

Question 61g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 GS 28 73 40
2019 GS-04 27 73 30
2018 GS 25 75 48
2018 GS-04 19 81 31

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 GS 20 80 40
2019 GS-04 23 77 30
2018 GS 27 73 48
2018 GS-04 29 71 31

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 GS 22 78 278
2019 GS-02 31 69 29
2019 GS-04 23 77 191

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GS 23 19 15 8 9 19 8 57 23 275
2019 GS-02 14 31 17 7 10 14 7 57 22 29
2019 GS-04 26 16 13 10 9 20 7 57 25 188
2019 GS-05 16 16 24 4 8 16 16 47 18 25
2018 GS 19 20 21 12 8 14 6 49 25 266
2018 GS-02 25 20 18 3 10 18 8 60 17 40
2018 GS-03 27 18 18 9 18 0 9 50 30 11
2018 GS-04 17 18 21 16 7 16 6 44 29 167
2018 GS-05 14 18 32 18 5 9 5 37 26 22
2017 GS 18 17 18 10 10 22 6 49 27 243
2017 GS-02 26 9 13 4 17 22 9 50 31 23
2017 GS-03 31 13 6 13 18 19 0 54 38 16
2017 GS-04 15 17 17 10 8 27 5 48 27 156
2017 GS-05 17 21 24 14 7 7 10 46 25 29
2014 GS 18 20 19 7 8 20 8 52 21 194
2014 GS-02 29 18 29 6 0 12 6 57 7 17
2014 GS-03 21 14 21 0 0 24 21 63 0 15
2014 GS-04 13 19 20 8 8 23 9 46 24 122
2014 GS-05 31 23 10 0 21 15 0 64 24 20

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GS 40 26 15 7 5 7 0 71 13 277
2019 GS-02 38 38 14 3 7 0 0 76 10 29
2019 GS-04 42 22 16 7 5 8 0 70 13 190
2019 GS-05 24 40 12 12 8 4 0 67 21 25
2018 GS 33 28 18 6 7 7 1 67 14 266
2018 GS-02 38 28 10 5 8 13 0 74 14 40
2018 GS-03 36 18 27 0 18 0 0 55 18 11
2018 GS-04 31 27 20 7 6 8 2 64 14 167
2018 GS-05 27 27 23 18 5 0 0 55 23 22
2017 GS 31 26 14 11 6 11 1 64 19 244
2017 GS-02 44 17 9 13 13 4 0 64 27 23
2017 GS-03 37 19 6 6 18 13 0 64 28 16
2017 GS-04 27 29 13 13 5 11 2 65 20 156
2017 GS-05 31 21 28 3 3 14 0 60 8 29
2014 GS 26 31 20 8 5 8 3 63 14 194
2014 GS-02 41 24 12 6 6 12 0 73 13 17
2014 GS-03 34 21 14 7 7 10 7 67 17 15
2014 GS-04 22 31 24 9 3 8 3 59 14 122
2014 GS-05 36 38 15 0 10 0 0 74 10 20
2011 GS 27 29 16 13 7 6 1 61 22 262
2011 GS-02 29 35 12 18 0 6 0 69 19 34
2011 GS-03 25 25 19 13 19 0 0 50 31 16
2011 GS-04 28 31 11 14 7 7 1 65 23 135
2011 GS-05 25 29 29 4 4 4 4 59 9 24
2011 GS-06 9 30 30 26 4 0 0 39 30 23
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 GS 6 94 279
2019 GS-04 6 94 192
2018 GS 9 91 264
2018 GS-02 13 88 40
2018 GS-04 10 90 166
2018 GS-05 0 100 22

Question 67a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 GS 29 71 17
2018 GS 45 55 22
2018 GS-04 43 57 14

Question 67b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 GS 59 41 17
2018 GS 74 26 23
2018 GS-04 67 33 15

Question 67c. From whom did you experience discrimination on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 GS 0 100 17
2019 GS-04 0 100 12

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 GS 0 100 17
2019 GS-04 0 100 12
2018 GS 0 100 22
2018 GS-04 0 100 14

Question 67f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 GS 41 59 17
2019 GS-04 42 58 12
2018 GS 21 79 24
2018 GS-04 31 69 16

Question 68e. Please indicate the type of discrimination you experienced. Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 GS 44 56 16
2019 GS-04 55 45 11
2018 GS 41 59 22
2018 GS-04 36 64 14

Question 68g. Please indicate the type of discrimination you experienced. Sexual orientation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 GS 0 100 16
2019 GS-04 0 100 11

Question 68k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 GS 0 100 16
2019 GS-04 0 100 11
2018 GS 0 100 22
2018 GS-04 0 100 14

Question 68m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 GS 0 100 16
2019 GS-04 0 100 11

Question 69a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 GS 44 56 16
2019 GS-04 45 55 11
2018 GS 39 61 23

Question 69b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 GS 0 100 16
2019 GS-04 0 100 11

Question 69c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 GS 0 100 16
2019 GS-04 0 100 11
2018 GS 0 100 21
2018 GS-04 0 100 14

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 GS 56 44 16
2019 GS-04 55 45 11
2018 GS 61 39 23

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 GS 9 91 276
2019 GS-02 17 83 29
2019 GS-04 9 91 190

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GS 28 13 20 5 2 24 8 61 10 276
2019 GS-02 25 14 25 7 4 11 14 52 14 28
2019 GS-04 30 13 18 4 2 26 7 64 9 190
2019 GS-05 8 12 44 4 0 20 12 29 6 25
2018 GS 22 18 25 5 4 18 7 54 12 267
2018 GS-02 35 15 18 3 5 18 8 67 10 40
2018 GS-03 18 27 18 9 18 0 9 50 30 11
2018 GS-04 20 20 25 6 4 18 7 53 14 168
2018 GS-05 9 9 45 0 0 27 9 29 0 22
2017 GS 18 24 16 4 3 26 9 64 12 242
2017 GS-02 13 39 9 9 9 13 9 67 22 23
2017 GS-03 25 25 6 0 6 32 6 80 9 16
2017 GS-04 15 20 17 3 3 31 10 61 11 155
2017 GS-05 21 38 14 3 0 14 10 77 5 29
2014 GS 23 18 19 4 2 28 6 62 9 194
2014 GS-02 35 12 24 0 0 24 6 67 0 17
2014 GS-03 28 7 21 7 0 38 0 56 11 15
2014 GS-04 19 20 18 4 3 30 8 61 10 122
2014 GS-05 31 28 10 5 5 21 0 74 13 20

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GS 45 22 19 3 2 7 1 74 6 277
2019 GS-02 43 18 21 4 4 7 4 68 8 28
2019 GS-04 48 20 17 3 2 8 1 76 5 191
2019 GS-05 20 32 36 8 0 4 0 54 8 25
2018 GS 36 24 20 6 3 8 3 68 10 266
2018 GS-02 40 23 18 3 5 13 0 71 9 40
2018 GS-03 36 18 9 18 9 0 9 60 30 11
2018 GS-04 35 25 19 5 4 9 4 68 10 167
2018 GS-05 27 23 45 5 0 0 0 50 5 22
2017 GS 32 28 16 5 4 12 3 70 11 242
2017 GS-02 35 26 13 13 9 4 0 64 23 23
2017 GS-03 44 19 13 0 6 13 6 77 7 16
2017 GS-04 29 28 15 4 5 16 4 71 11 154
2017 GS-05 31 38 21 3 0 7 0 74 4 29
2014 GS 32 28 18 5 2 12 2 70 8 194
2014 GS-02 47 18 12 6 0 18 0 79 7 17
2014 GS-03 34 14 14 14 7 17 0 58 25 15
2014 GS-04 27 34 21 4 0 12 2 71 5 122
2014 GS-05 51 18 15 0 10 5 0 73 11 20
2011 GS 29 35 19 6 4 6 1 69 11 264
2011 GS-02 41 26 21 3 0 6 3 74 3 34
2011 GS-03 44 25 25 0 6 0 0 69 6 16
2011 GS-04 26 36 17 7 5 7 1 68 13 137
2011 GS-05 25 42 25 0 0 8 0 73 0 24
2011 GS-06 13 61 13 4 9 0 0 74 13 23
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Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GS 13 21 20 17 29 0 0 34 47 278
2019 GS-02 10 31 14 14 28 0 3 43 43 29
2019 GS-04 13 21 18 19 29 0 0 34 48 191
2019 GS-05 4 8 36 4 48 0 0 12 52 25
2018 GS 9 21 21 16 33 0 0 30 50 267
2018 GS-02 10 25 13 10 43 0 0 35 53 40
2018 GS-03 0 18 36 9 36 0 0 18 45 11
2018 GS-04 10 21 23 18 27 0 0 32 45 168
2018 GS-05 0 5 9 14 73 0 0 5 86 22
2017 GS 8 18 17 20 37 0 0 26 57 243
2017 GS-02 13 22 22 17 26 0 0 35 44 23
2017 GS-03 0 6 13 25 56 0 0 6 81 16
2017 GS-04 8 21 16 21 33 0 0 30 54 155
2017 GS-05 3 3 14 14 66 0 0 7 79 29

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GS 36 31 17 10 5 0 0 67 16 278
2019 GS-02 17 38 28 10 7 0 0 55 17 29
2019 GS-04 42 27 14 11 5 1 0 70 16 191
2019 GS-05 8 36 32 12 12 0 0 44 24 25
2018 GS 30 32 25 8 4 0 1 63 11 263
2018 GS-02 23 30 30 8 10 0 0 53 18 40
2018 GS-03 36 27 27 9 0 0 0 64 9 11
2018 GS-04 33 34 23 6 3 0 1 68 9 164
2018 GS-05 23 32 27 14 5 0 0 55 18 22
2017 GS 38 32 17 9 3 0 1 71 12 243
2017 GS-02 26 26 26 17 0 0 4 55 18 23
2017 GS-03 60 7 20 7 0 0 7 71 7 15
2017 GS-04 43 31 14 7 5 0 0 74 11 156
2017 GS-05 24 38 21 14 0 0 3 64 14 29

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GS 66 19 6 3 1 0 5 90 4 275
2019 GS-02 64 21 4 4 4 0 4 89 7 28
2019 GS-04 68 17 5 3 1 0 5 90 4 189
2019 GS-05 48 24 16 0 0 4 8 82 0 25
2018 GS 53 25 11 2 2 0 6 84 5 262
2018 GS-02 38 26 18 3 5 3 8 71 9 39
2018 GS-03 64 18 0 9 0 0 9 90 10 11
2018 GS-04 57 25 9 1 2 0 6 87 3 164
2018 GS-05 55 23 5 5 0 0 14 89 5 22
2017 GS 56 20 7 4 1 0 12 86 6 243
2017 GS-02 35 26 17 4 4 0 13 70 10 23
2017 GS-03 67 7 13 0 0 0 13 85 0 15
2017 GS-04 56 21 5 4 1 1 12 89 5 156
2017 GS-05 59 14 7 0 3 0 17 88 4 29

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GS 26 28 17 14 14 0 0 55 28 276
2019 GS-02 14 45 10 7 24 0 0 59 31 29
2019 GS-04 27 27 17 15 14 0 0 54 28 190
2019 GS-05 20 20 24 24 12 0 0 40 36 25
2018 GS 21 27 23 13 16 0 1 48 29 265
2018 GS-02 23 23 23 15 18 0 0 45 33 40
2018 GS-03 18 36 18 18 9 0 0 55 27 11
2018 GS-04 18 30 22 13 16 0 2 48 29 166
2018 GS-05 23 32 23 14 9 0 0 55 23 22
2017 GS 30 27 22 11 9 0 1 57 20 242
2017 GS-02 41 18 18 18 0 0 5 62 19 22
2017 GS-03 27 26 20 7 13 0 7 57 22 15
2017 GS-04 34 26 21 9 10 0 1 60 19 156
2017 GS-05 14 34 31 14 7 0 0 48 21 29

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GS 60 22 9 3 4 0 3 84 7 277
2019 GS-02 72 14 7 0 3 0 3 89 4 29
2019 GS-04 59 23 10 3 4 0 3 83 6 191
2019 GS-05 40 32 16 4 8 0 0 72 12 25
2018 GS 56 22 9 4 2 1 5 83 6 264
2018 GS-02 70 10 8 3 3 3 5 86 5 40
2018 GS-03 55 18 18 0 0 0 9 80 0 11
2018 GS-04 58 25 7 4 2 0 4 86 6 165
2018 GS-05 27 27 18 9 5 0 14 63 16 22
2017 GS 56 24 12 2 1 0 5 84 4 243
2017 GS-02 61 22 9 0 0 0 9 90 0 23
2017 GS-03 73 0 13 7 0 0 7 78 7 15
2017 GS-04 58 21 11 2 1 1 6 85 3 156
2017 GS-05 31 45 21 0 0 0 3 79 0 29

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GS 42 29 15 5 8 0 0 72 12 278
2019 GS-02 52 34 14 0 0 0 0 86 0 29
2019 GS-04 41 29 16 4 8 0 1 71 13 191
2019 GS-05 36 32 12 12 8 0 0 68 20 25
2018 GS 37 27 22 7 6 0 2 65 13 263
2018 GS-02 35 30 15 8 10 0 3 67 18 40
2018 GS-03 18 27 36 9 9 0 0 45 18 11
2018 GS-04 38 27 20 7 6 0 2 66 14 164
2018 GS-05 32 27 41 0 0 0 0 59 0 22
2017 GS 36 29 15 14 5 1 0 66 19 241
2017 GS-02 31 30 17 22 0 0 0 61 22 23
2017 GS-03 50 13 13 18 0 0 6 67 20 16
2017 GS-04 35 29 15 13 7 1 0 65 20 154
2017 GS-05 36 32 18 14 0 0 0 68 14 28

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GS 37 31 16 9 6 1 1 69 15 278
2019 GS-02 41 34 17 3 3 0 0 76 7 29
2019 GS-04 36 29 17 10 6 1 2 66 17 191
2019 GS-05 44 36 12 4 4 0 0 80 8 25
2018 GS 28 30 21 9 10 1 1 59 19 263
2018 GS-02 28 25 20 10 15 0 3 54 26 40
2018 GS-03 36 27 27 9 0 0 0 64 9 11
2018 GS-04 27 31 20 10 11 1 1 59 21 164
2018 GS-05 18 45 23 14 0 0 0 64 14 22
2017 GS 34 27 20 10 6 1 2 63 16 241
2017 GS-02 22 13 43 13 4 0 4 36 18 23
2017 GS-03 44 32 6 12 0 0 6 80 13 16
2017 GS-04 33 29 16 10 8 1 1 64 19 154
2017 GS-05 39 25 25 4 4 4 0 67 7 28

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GS 47 29 12 6 4 0 2 77 11 277
2019 GS-02 45 41 10 0 3 0 0 86 3 29
2019 GS-04 48 26 11 8 5 0 2 76 13 190
2019 GS-05 44 32 12 4 4 0 4 79 8 25
2018 GS 40 28 17 7 5 0 3 70 13 263
2018 GS-02 40 23 18 8 8 0 5 66 16 40
2018 GS-03 36 27 18 18 0 0 0 64 18 11
2018 GS-04 38 31 15 5 6 0 4 72 12 164
2018 GS-05 36 23 27 14 0 0 0 59 14 22
2017 GS 37 26 21 8 3 0 4 66 12 241
2017 GS-02 22 31 35 9 0 0 4 55 9 23
2017 GS-03 44 31 13 6 0 0 6 80 6 16
2017 GS-04 39 24 21 8 4 1 4 66 12 154
2017 GS-05 39 21 21 7 4 0 7 65 12 28

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GS 49 25 13 7 4 0 1 76 11 277
2019 GS-02 52 28 10 7 3 0 0 79 10 29
2019 GS-04 47 25 14 9 4 0 2 73 13 190
2019 GS-05 64 24 8 0 4 0 0 88 4 25
2018 GS 43 26 15 8 6 0 2 70 14 264
2018 GS-02 51 18 15 0 10 0 5 73 11 39
2018 GS-03 27 9 45 18 0 0 0 36 18 11
2018 GS-04 39 30 13 11 7 0 1 70 18 166
2018 GS-05 50 23 18 9 0 0 0 73 9 22
2017 GS 40 30 17 10 2 0 2 71 11 241
2017 GS-02 39 22 26 9 0 0 4 64 9 23
2017 GS-03 44 25 25 6 0 0 0 69 6 16
2017 GS-04 36 33 15 10 3 0 3 71 13 154
2017 GS-05 57 29 11 4 0 0 0 86 4 28

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GS 51 21 15 6 6 0 1 73 12 278
2019 GS-02 48 24 17 7 3 0 0 72 10 29
2019 GS-04 50 23 15 6 6 0 1 73 12 191
2019 GS-05 60 16 8 0 12 0 4 79 13 25

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GS 55 25 14 4 3 0 0 80 6 276
2019 GS-02 72 14 7 3 3 0 0 86 7 29
2019 GS-04 55 24 16 3 2 0 0 79 5 189
2019 GS-05 28 32 16 16 8 0 0 60 24 25
2018 GS 47 30 13 6 2 0 2 79 8 264
2018 GS-02 58 10 18 3 5 3 5 73 8 40
2018 GS-03 55 18 18 9 0 0 0 73 9 11
2018 GS-04 45 37 10 5 1 0 1 83 7 165
2018 GS-05 23 27 27 18 5 0 0 50 23 22
2017 GS 47 34 11 5 2 0 2 82 7 240
2017 GS-02 39 39 17 0 0 0 4 82 0 23
2017 GS-03 67 20 7 0 0 0 7 93 0 15
2017 GS-04 49 34 9 5 2 0 2 84 7 154
2017 GS-05 32 29 25 11 4 0 0 61 14 28

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GS 54 23 14 4 5 0 0 77 9 276
2019 GS-02 45 17 28 3 7 0 0 62 10 29
2019 GS-04 55 26 10 4 5 0 1 81 8 190
2019 GS-05 60 8 20 4 8 0 0 68 12 25
2018 GS 52 25 12 5 5 0 2 78 10 266
2018 GS-02 35 23 20 10 8 3 3 61 18 40
2018 GS-03 64 27 0 0 9 0 0 91 9 11
2018 GS-04 55 24 11 4 5 0 1 80 9 167
2018 GS-05 36 36 18 5 0 0 5 76 5 22
2017 GS 57 21 12 6 2 0 1 79 9 244
2017 GS-02 65 22 4 4 4 0 0 87 9 23
2017 GS-03 63 6 19 12 0 0 0 69 12 16
2017 GS-04 55 21 13 6 3 0 1 78 9 156
2017 GS-05 55 31 7 7 0 0 0 86 7 29

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GS 69 12 5 5 2 1 6 88 7 276
2019 GS-02 72 17 3 3 3 0 0 90 7 29
2019 GS-04 69 13 6 5 3 2 4 86 8 191
2019 GS-05 64 12 4 4 0 0 16 90 5 25
2018 GS 64 14 9 3 3 2 4 83 7 265
2018 GS-02 58 13 13 3 8 5 3 76 11 40
2018 GS-03 64 9 9 18 0 0 0 73 18 11
2018 GS-04 67 14 8 2 3 1 4 86 6 166
2018 GS-05 55 14 18 5 5 0 5 71 10 22

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GS 70 15 8 4 3 0 1 86 7 277
2019 GS-02 59 24 7 3 7 0 0 83 10 29
2019 GS-04 70 13 8 4 3 0 2 85 7 191
2019 GS-05 76 20 4 0 0 0 0 96 0 25
2018 GS 67 14 7 5 4 0 4 84 9 266
2018 GS-02 60 15 8 3 10 0 5 79 13 40
2018 GS-03 64 0 18 9 9 0 0 64 18 11
2018 GS-04 65 16 7 5 2 0 4 84 8 167
2018 GS-05 77 9 0 9 0 0 5 90 10 22
2017 GS 69 16 5 5 4 0 1 86 9 243
2017 GS-02 65 9 0 13 13 0 0 74 26 23
2017 GS-03 63 6 18 6 0 0 6 74 7 16
2017 GS-04 69 17 5 3 5 0 1 87 8 155
2017 GS-05 79 14 3 3 0 0 0 93 3 29

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GS 48 33 13 4 2 0 0 81 6 276
2019 GS-02 38 28 14 10 10 0 0 66 21 29
2019 GS-04 52 34 11 3 1 0 0 86 4 190
2019 GS-05 40 28 24 8 0 0 0 68 8 25
2018 GS 40 34 17 6 2 0 1 75 8 265
2018 GS-02 28 38 20 13 3 0 0 65 15 40
2018 GS-03 27 55 0 18 0 0 0 82 18 11
2018 GS-04 43 34 16 4 3 0 1 77 7 167
2018 GS-05 33 33 29 5 0 0 0 67 5 21
2017 GS 41 34 15 6 4 0 0 75 10 243
2017 GS-02 26 39 22 4 9 0 0 65 13 23
2017 GS-03 44 25 13 18 0 0 0 69 18 16
2017 GS-04 42 32 16 5 5 1 0 75 10 156
2017 GS-05 48 31 10 7 3 0 0 79 10 29

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GS 67 17 6 7 2 0 0 84 9 277
2019 GS-02 52 31 10 3 0 3 0 86 4 29
2019 GS-04 69 14 6 9 2 0 1 83 11 191
2019 GS-05 64 24 0 4 8 0 0 88 12 25
2018 GS 49 25 11 5 8 0 2 75 14 263
2018 GS-02 40 25 15 5 13 0 3 67 18 40
2018 GS-03 55 0 18 0 27 0 0 55 27 11
2018 GS-04 50 23 13 5 7 0 2 75 12 167
2018 GS-05 40 45 0 10 5 0 0 85 15 20
2017 GS 56 20 9 7 7 0 1 77 14 243
2017 GS-02 39 26 9 13 13 0 0 65 26 23
2017 GS-03 75 6 0 12 0 0 6 87 13 16
2017 GS-04 57 19 10 6 7 1 1 77 13 156
2017 GS-05 57 18 11 11 4 0 0 75 14 28

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GS 67 10 3 1 0 0 18 95 1 272
2019 GS-02 48 11 4 7 0 4 26 84 11 27
2019 GS-04 72 8 3 0 1 0 16 96 1 189
2019 GS-05 38 29 4 0 0 0 29 94 0 24
2018 GS 54 10 5 1 0 0 29 91 2 260
2018 GS-02 55 10 15 3 0 0 18 79 3 40
2018 GS-03 64 18 0 0 0 0 18 100 0 11
2018 GS-04 53 9 3 1 1 1 33 94 2 163
2018 GS-05 43 19 5 0 0 0 33 93 0 21
2017 GS 53 11 5 0 2 1 27 90 3 242
2017 GS-02 54 18 9 0 0 0 18 89 0 22
2017 GS-03 56 6 0 0 0 0 37 100 0 16
2017 GS-04 49 10 5 1 2 2 32 89 4 156
2017 GS-05 64 14 7 0 0 0 14 92 0 28

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GS 42 26 20 7 4 1 1 69 11 275
2019 GS-02 59 21 3 0 10 3 3 85 11 29
2019 GS-04 38 27 23 9 3 0 1 65 12 190
2019 GS-05 29 29 33 0 4 4 0 61 4 24
2018 GS 37 28 21 8 3 0 3 68 11 264
2018 GS-02 40 33 18 3 3 3 3 76 5 40
2018 GS-03 27 45 18 0 9 0 0 73 9 11
2018 GS-04 36 28 22 8 2 0 3 66 11 166
2018 GS-05 14 33 29 24 0 0 0 48 24 21
2017 GS 45 26 16 6 4 1 2 73 11 243
2017 GS-02 48 22 17 0 4 0 9 76 5 23
2017 GS-03 50 13 19 6 6 0 6 67 13 16
2017 GS-04 43 27 15 8 5 1 2 72 13 155
2017 GS-05 45 28 24 3 0 0 0 72 3 29

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GS 49 17 16 7 9 1 1 68 16 276
2019 GS-02 41 28 7 7 14 0 3 71 21 29
2019 GS-04 49 15 17 7 9 1 1 66 17 190
2019 GS-05 60 20 4 4 8 4 0 83 13 25
2018 GS 49 16 15 7 10 0 3 67 18 264
2018 GS-02 48 13 13 5 20 0 3 62 26 40
2018 GS-03 64 27 0 9 0 0 0 91 9 11
2018 GS-04 46 18 16 8 9 0 3 66 17 166
2018 GS-05 57 19 5 5 14 0 0 76 19 21
2017 GS 41 21 11 12 12 0 2 63 25 243
2017 GS-02 36 23 5 18 18 0 0 59 36 22
2017 GS-03 44 6 19 18 6 0 6 53 26 16
2017 GS-04 42 21 12 10 12 0 3 65 22 156
2017 GS-05 41 21 3 14 21 0 0 62 34 29

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GS 60 23 11 2 3 0 1 84 5 274
2019 GS-02 52 24 14 3 7 0 0 76 10 29
2019 GS-04 59 23 12 2 2 0 2 84 4 188
2019 GS-05 56 28 8 4 4 0 0 84 8 25
2018 GS 48 31 14 2 3 0 2 81 5 264
2018 GS-02 53 20 13 5 10 0 0 73 15 40
2018 GS-03 18 64 9 0 9 0 0 82 9 11
2018 GS-04 46 33 15 2 1 0 2 81 4 166
2018 GS-05 52 29 14 0 0 0 5 85 0 21
2017 GS 51 30 8 4 3 0 3 84 8 244
2017 GS-02 35 39 9 9 4 0 4 77 14 23
2017 GS-03 50 38 0 0 0 0 12 100 0 16
2017 GS-04 51 29 9 5 4 0 3 82 9 156
2017 GS-05 55 34 10 0 0 0 0 90 0 29

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GS 21 40 27 8 4 1 0 61 11 279
2019 GS-02 31 28 28 3 7 3 0 61 11 29
2019 GS-04 19 42 27 8 4 1 0 61 12 192
2019 GS-05 8 36 40 12 4 0 0 44 16 25
2018 GS 17 40 29 10 3 0 0 57 14 266
2018 GS-02 25 35 23 13 3 0 3 62 15 40
2018 GS-03 9 55 18 0 18 0 0 64 18 11
2018 GS-04 17 41 29 11 2 0 0 58 13 167
2018 GS-05 5 32 45 14 5 0 0 36 18 22
2017 GS 21 33 31 9 5 1 0 55 14 244
2017 GS-02 17 44 31 0 4 4 0 64 5 23
2017 GS-03 13 44 31 6 6 0 0 57 12 16
2017 GS-04 23 32 29 11 4 1 0 55 16 156
2017 GS-05 17 28 38 7 10 0 0 45 17 29

Question 76. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GS 16 16 38 19 11 0 0 30 32 274
2019 GS-02 7 18 36 21 18 0 0 39 25 28
2019 GS-04 19 16 40 16 9 0 0 25 35 190
2019 GS-05 16 24 40 12 8 0 0 20 40 25
2018 GS 10 18 41 21 9 0 2 31 28 262
2018 GS-02 13 8 42 18 11 0 8 31 23 38
2018 GS-03 9 18 36 27 9 0 0 36 27 11
2018 GS-04 9 19 42 21 8 0 1 30 28 166
2018 GS-05 10 24 43 24 0 0 0 24 33 21
2017 GS 7 20 33 26 13 0 0 39 28 243
2017 GS-02 9 17 26 31 13 4 0 46 27 23
2017 GS-03 6 12 32 44 6 0 0 50 18 16
2017 GS-04 8 19 34 25 13 0 1 38 28 155
2017 GS-05 7 31 28 21 14 0 0 34 38 29

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GS 26 30 18 13 10 3 0 57 24 277
2019 GS-02 34 31 7 10 14 3 0 68 25 29
2019 GS-04 27 28 18 13 11 2 1 57 25 190
2019 GS-05 12 44 20 16 4 4 0 58 21 25
2018 GS 16 38 16 17 10 3 0 56 28 266
2018 GS-02 23 23 8 25 15 8 0 49 43 40
2018 GS-03 0 18 27 45 9 0 0 18 55 11
2018 GS-04 18 38 17 15 9 2 0 58 25 167
2018 GS-05 0 50 9 18 18 5 0 52 38 22
2017 GS 13 30 19 17 15 5 0 46 34 242
2017 GS-02 17 22 22 9 26 4 0 41 36 23
2017 GS-03 7 47 13 27 6 0 0 53 33 15
2017 GS-04 12 31 18 17 15 7 1 46 34 155
2017 GS-05 14 34 17 17 14 3 0 50 32 29

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GS 27 33 19 11 9 1 0 61 20 278
2019 GS-02 34 28 17 10 7 3 0 64 18 29
2019 GS-04 26 31 20 12 10 1 0 58 22 191
2019 GS-05 20 40 16 8 12 4 0 63 21 25
2018 GS 19 36 19 15 9 2 0 56 25 264
2018 GS-02 18 33 18 23 5 3 0 53 29 39
2018 GS-03 0 45 18 9 27 0 0 45 36 11
2018 GS-04 22 34 20 14 9 1 0 56 23 167
2018 GS-05 10 48 5 24 14 0 0 57 38 21
2017 GS 19 33 17 16 14 1 0 53 30 243
2017 GS-02 13 44 13 17 13 0 0 57 30 23
2017 GS-03 13 44 25 6 12 0 0 56 18 16
2017 GS-04 19 34 18 17 12 1 0 53 29 155
2017 GS-05 24 24 10 21 21 0 0 48 41 29
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 GS 12 88 278
2019 GS-02 21 79 29
2019 GS-04 10 90 191
2019 GS-05 16 84 25
2017 GS 16 84 243
2017 GS-02 22 78 23
2017 GS-03 32 68 16
2017 GS-04 15 85 156
2017 GS-05 17 83 29
2014 GS 14 86 194
2014 GS-04 10 90 122

Question 80. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 GS 84 16 31
2019 GS-04 84 16 19
2017 GS 65 35 39
2017 GS-04 57 43 23
2014 GS 66 34 28
2014 GS-04 70 30 12

Question 81. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GS 38 42 8 4 0 0 8 86 5 24
2019 GS-04 43 43 7 7 0 0 0 86 7 14
2017 GS 40 36 4 12 4 0 4 79 16 25
2017 GS-04 31 38 8 23 0 0 0 69 23 13
2014 GS 39 56 0 6 0 0 0 94 6 18
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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GS 13 21 26 17 22 1 0 13 87 278
2019 GS-02 10 31 28 7 24 0 0 10 90 29
2019 GS-04 13 20 26 19 21 1 0 13 87 191
2019 GS-05 4 16 28 28 24 0 0 4 96 25
2018 GS 11 22 25 19 22 1 0 11 89 263
2018 GS-02 10 21 26 15 28 0 0 10 90 39
2018 GS-03 9 9 18 45 18 0 0 9 91 11
2018 GS-04 13 25 27 17 17 1 0 13 87 166
2018 GS-05 0 9 27 18 45 0 0 0 100 22
2017 GS 6 16 22 19 35 2 0 6 94 243
2017 GS-02 26 4 17 17 26 8 0 29 71 23
2017 GS-03 0 6 25 31 37 0 0 0 100 16
2017 GS-04 4 20 25 19 32 1 0 4 96 157
2017 GS-05 3 7 10 10 66 3 0 4 96 29

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 GS 72 28 239
2019 GS-02 54 46 26
2019 GS-04 75 25 165
2019 GS-05 83 17 24

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 GS 35 65 237
2019 GS-02 31 69 26
2019 GS-04 37 63 163
2019 GS-05 21 79 24
2018 GS 30 70 228
2018 GS-02 42 58 33
2018 GS-04 28 72 141
2018 GS-05 14 86 22

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GS 11 26 17 19 24 1 3 38 44 236
2019 GS-02 0 28 48 8 12 4 0 29 21 25
2019 GS-04 13 26 15 21 21 1 3 41 44 163
2019 GS-05 0 21 8 21 46 0 4 22 70 24
2018 GS 15 24 13 19 24 2 3 40 45 232
2018 GS-02 14 34 14 14 14 6 3 53 31 35
2018 GS-03 20 10 30 30 10 0 0 30 40 10
2018 GS-04 14 26 11 20 24 2 2 42 46 142
2018 GS-05 14 5 5 23 50 0 5 19 76 22
2017 GS 11 21 13 19 29 2 4 34 52 222
2017 GS-02 13 13 33 7 27 0 7 29 36 15
2017 GS-03 19 37 13 19 12 0 0 56 31 16
2017 GS-04 12 23 12 19 26 3 5 38 49 148
2017 GS-05 0 15 4 22 56 0 4 15 81 27

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GS 4 20 20 15 35 2 5 26 53 237
2019 GS-02 0 19 23 8 38 4 8 22 52 26
2019 GS-04 6 18 23 17 30 2 4 26 50 163
2019 GS-05 0 17 8 17 50 0 8 18 73 24
2018 GS 6 11 15 21 39 3 5 19 65 231
2018 GS-02 6 11 20 17 37 6 3 19 59 35
2018 GS-03 0 20 20 30 20 0 10 22 56 10
2018 GS-04 6 14 13 19 38 4 6 22 63 141
2018 GS-05 9 0 0 27 59 0 5 10 90 22
2017 GS 2 11 9 19 47 4 8 15 74 220
2017 GS-02 7 13 33 13 27 0 7 21 43 15
2017 GS-03 0 18 13 19 44 0 6 20 67 16
2017 GS-04 3 13 7 22 42 4 9 18 74 146
2017 GS-05 0 0 7 11 78 0 4 0 92 27

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GS 35 21 14 8 11 3 8 63 21 277
2019 GS-02 34 17 17 17 10 0 3 54 29 29
2019 GS-04 36 24 13 8 11 0 8 66 21 190
2019 GS-05 28 8 16 8 16 16 8 47 32 25
2018 GS 29 18 20 8 14 3 8 53 25 264
2018 GS-02 28 10 26 5 18 3 10 44 26 39
2018 GS-03 9 18 18 27 0 18 9 38 38 11
2018 GS-04 33 21 16 8 13 2 7 60 23 166
2018 GS-05 9 5 27 9 41 5 5 15 55 22
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