2019 Public Service Employee Survey Results for Parks Canada by Question 94. Please indicate your occupational group and level. Occupational group and level - GL

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GL 24 53 4 12 6 0 0 78 18 415
2019 GL-02 35 60 3 0 3 0 0 95 3 40
2019 GL-03 23 59 3 12 3 0 0 82 15 74
2019 GL-05 25 57 7 7 4 0 0 82 11 116
2019 GL-06 26 41 0 26 6 0 0 68 32 34
2019 GL-07 11 47 6 19 17 0 0 58 36 36
2019 GL-09 23 38 8 23 8 0 0 62 31 13
2019 GL-10 24 52 2 17 6 0 0 76 22 54
2017 GL 24 52 5 11 7 0 0 76 19 362
2017 GL-02 40 38 10 6 6 0 0 78 12 32
2017 GL-03 28 56 6 8 2 0 0 85 9 61
2017 GL-05 20 58 3 13 7 0 0 77 20 115
2017 GL-06 21 64 4 6 4 0 0 85 11 24
2017 GL-07 9 43 9 4 35 0 0 52 39 23
2017 GL-10 21 55 6 12 6 0 0 75 19 49
2014 GL 20 55 7 12 6 0 0 75 18 374
2014 GL-02 22 57 0 4 17 0 0 78 22 23
2014 GL-03 24 52 7 9 7 0 0 76 17 54
2014 GL-05 21 51 8 15 4 0 0 72 20 115
2014 GL-06 20 60 0 8 12 0 0 80 20 25
2014 GL-07 13 55 9 20 3 0 0 68 23 35
2014 GL-08 0 82 9 9 0 0 0 82 9 11
2014 GL-10 14 67 6 8 6 0 0 81 14 36
2011 GL 18 50 7 17 8 0 0 68 25 472
2011 GL-02 17 50 4 17 13 0 0 67 29 24
2011 GL-03 24 56 3 13 5 0 0 79 17 63
2011 GL-05 19 52 7 17 6 0 0 71 22 121
2011 GL-06 8 45 10 20 16 0 0 53 37 49
2011 GL-07 9 47 11 20 13 0 0 56 33 55
2011 GL-08 20 40 15 20 5 0 0 60 25 20
2011 GL-09 10 50 10 30 0 0 0 60 30 10
2011 GL-10 28 43 5 16 9 0 0 71 24 58
2011 GL-11 23 77 0 0 0 0 0 100 0 13

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GL 74 16 5 1 2 0 1 92 3 415
2019 GL-02 78 15 3 0 3 0 3 95 3 40
2019 GL-03 76 15 4 3 0 0 3 93 3 74
2019 GL-05 75 21 2 0 2 0 1 97 2 116
2019 GL-06 76 9 12 0 3 0 0 85 3 34
2019 GL-07 67 14 14 0 0 3 3 85 0 36
2019 GL-09 69 15 8 8 0 0 0 85 8 13
2019 GL-10 69 17 9 0 4 0 2 87 4 54
2017 GL 69 21 5 1 2 0 2 92 3 363
2017 GL-02 78 16 3 0 0 0 3 97 0 32
2017 GL-03 71 18 3 2 0 2 5 95 2 61
2017 GL-05 76 16 6 1 1 0 1 92 2 116
2017 GL-06 70 21 0 4 4 0 0 91 9 24
2017 GL-07 61 26 13 0 0 0 0 87 0 23
2017 GL-10 55 35 2 2 4 0 2 92 6 49
2014 GL 70 18 3 2 2 0 5 93 4 375
2014 GL-02 70 26 0 0 0 0 4 100 0 23
2014 GL-03 67 15 7 0 2 0 9 90 2 54
2014 GL-05 72 18 2 3 3 0 3 92 6 116
2014 GL-06 80 8 4 0 4 0 4 92 4 25
2014 GL-07 74 23 0 0 0 0 3 100 0 35
2014 GL-08 64 18 0 0 18 0 0 82 18 11
2014 GL-10 64 25 3 3 0 0 6 94 3 36
2011 GL 66 18 5 1 1 2 7 91 3 473
2011 GL-02 63 21 4 0 0 0 13 95 0 24
2011 GL-03 65 16 3 0 0 3 13 96 0 63
2011 GL-05 74 17 2 3 1 0 2 93 4 121
2011 GL-06 57 16 6 2 4 4 10 86 7 49
2011 GL-07 58 25 11 0 2 2 2 87 2 55
2011 GL-08 60 20 10 0 10 0 0 80 10 20
2011 GL-09 60 10 0 10 0 0 20 88 13 10
2011 GL-10 75 12 5 2 2 0 5 91 4 59
2011 GL-11 92 8 0 0 0 0 0 100 0 13

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GL 37 38 7 11 6 0 0 76 17 413
2019 GL-02 64 28 5 0 3 0 0 92 3 39
2019 GL-03 42 45 4 3 3 0 3 90 6 73
2019 GL-05 36 43 5 14 3 0 0 79 16 117
2019 GL-06 33 24 12 18 12 0 0 58 30 33
2019 GL-07 22 31 8 25 14 0 0 53 39 36
2019 GL-09 31 46 0 15 8 0 0 77 23 13
2019 GL-10 31 44 7 9 7 0 0 76 17 54
2017 GL 36 37 8 11 7 0 1 74 18 363
2017 GL-02 38 47 9 3 3 0 0 85 6 32
2017 GL-03 53 34 5 7 2 0 0 87 8 61
2017 GL-05 35 36 7 13 8 0 1 72 21 116
2017 GL-06 34 34 6 13 9 0 4 71 22 24
2017 GL-07 17 26 22 17 17 0 0 43 35 23
2017 GL-10 18 43 12 16 8 0 2 62 25 49
2014 GL 36 41 8 9 4 1 2 79 13 376
2014 GL-02 39 43 4 9 0 0 4 86 9 23
2014 GL-03 33 39 9 6 7 2 4 76 14 54
2014 GL-05 43 37 7 9 4 0 0 80 13 116
2014 GL-06 36 44 4 4 12 0 0 80 16 25
2014 GL-07 14 42 12 26 6 0 0 57 32 35
2014 GL-08 27 55 9 9 0 0 0 82 9 11
2014 GL-10 31 53 8 8 0 0 0 83 8 36
2011 GL 31 39 10 9 7 0 3 73 17 471
2011 GL-02 38 33 13 4 13 0 0 71 17 24
2011 GL-03 40 41 8 2 5 0 5 85 7 63
2011 GL-05 35 38 10 9 7 1 1 74 16 121
2011 GL-06 18 41 14 10 12 0 4 62 23 49
2011 GL-07 22 40 9 20 7 0 2 63 28 55
2011 GL-08 30 40 5 10 10 0 5 74 21 20
2011 GL-09 40 30 0 20 0 0 10 78 22 10
2011 GL-10 33 45 10 9 3 0 0 78 12 58
2011 GL-11 23 38 23 8 8 0 0 62 15 13

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GL 28 38 12 13 8 0 0 66 22 415
2019 GL-02 50 33 8 8 3 0 0 83 10 40
2019 GL-03 30 38 19 11 1 0 0 68 12 73
2019 GL-05 29 43 9 15 4 0 0 72 20 117
2019 GL-06 15 38 12 15 21 0 0 53 35 34
2019 GL-07 17 39 3 19 22 0 0 56 42 36
2019 GL-09 31 31 8 15 15 0 0 62 31 13
2019 GL-10 17 44 13 11 15 0 0 61 26 54
2018 GL 17 44 13 18 8 0 0 62 25 460
2018 GL-02 17 46 11 17 6 0 3 65 24 35
2018 GL-03 25 54 6 9 6 0 0 79 15 99
2018 GL-05 21 42 12 19 6 0 0 63 25 133
2018 GL-06 10 45 23 10 13 0 0 55 23 31
2018 GL-07 9 35 15 26 15 0 0 44 41 34
2018 GL-08 18 55 0 18 9 0 0 73 27 11
2018 GL-09 0 45 18 27 9 0 0 45 36 11
2018 GL-10 18 28 20 23 10 0 3 46 33 40
2017 GL 19 41 11 20 9 0 0 60 29 363
2017 GL-02 34 31 12 13 9 0 0 66 22 32
2017 GL-03 22 50 8 14 5 0 0 72 20 61
2017 GL-05 16 48 9 22 5 0 0 64 28 116
2017 GL-06 13 47 9 17 15 0 0 60 32 24
2017 GL-07 9 30 17 26 17 0 0 39 43 23
2017 GL-10 12 38 12 23 14 0 0 51 37 49
2014 GL 20 40 13 18 9 0 0 60 27 376
2014 GL-02 30 35 9 26 0 0 0 65 26 23
2014 GL-03 19 43 13 20 6 0 0 61 26 54
2014 GL-05 21 42 14 18 5 0 0 63 23 116
2014 GL-06 12 48 12 12 16 0 0 60 28 25
2014 GL-07 9 32 22 23 14 0 0 41 38 35
2014 GL-08 0 64 9 18 9 0 0 64 27 11
2014 GL-10 14 33 22 17 14 0 0 47 31 36
2011 GL 17 38 16 16 12 0 1 55 29 471
2011 GL-02 4 52 9 17 13 0 4 59 32 23
2011 GL-03 14 35 13 24 11 0 3 51 36 63
2011 GL-05 20 40 16 16 8 0 0 60 24 120
2011 GL-06 12 31 14 16 27 0 0 43 43 49
2011 GL-07 24 35 16 16 9 0 0 58 25 55
2011 GL-08 10 50 5 30 5 0 0 60 35 20
2011 GL-09 10 50 20 20 0 0 0 60 20 10
2011 GL-10 14 36 20 12 19 0 0 49 31 59
2011 GL-11 8 8 54 8 23 0 0 15 31 13

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GL 38 39 7 10 6 0 0 76 16 415
2019 GL-02 63 18 8 8 5 0 0 80 13 40
2019 GL-03 45 37 7 10 1 0 0 82 11 73
2019 GL-05 40 39 9 9 3 0 0 79 12 117
2019 GL-06 24 35 9 18 15 0 0 59 32 34
2019 GL-07 22 44 6 14 14 0 0 67 28 36
2019 GL-09 31 46 8 0 15 0 0 77 15 13
2019 GL-10 26 52 7 7 7 0 0 78 15 54
2017 GL 34 46 6 9 5 0 0 80 14 360
2017 GL-02 44 34 6 9 6 0 0 78 15 32
2017 GL-03 47 37 4 12 0 0 0 84 12 61
2017 GL-05 28 53 8 7 4 0 0 81 11 116
2017 GL-06 43 36 9 4 9 0 0 79 13 24
2017 GL-07 13 52 4 17 13 0 0 65 30 23
2017 GL-10 30 46 9 9 6 0 0 76 15 47
2014 GL 37 44 6 10 4 0 0 81 14 376
2014 GL-02 43 48 4 4 0 0 0 91 4 23
2014 GL-03 46 39 2 6 7 0 0 85 13 54
2014 GL-05 35 43 7 10 4 0 0 79 14 116
2014 GL-06 28 48 4 8 12 0 0 76 20 25
2014 GL-07 22 46 6 23 3 0 0 68 26 35
2014 GL-08 27 64 9 0 0 0 0 91 0 11
2014 GL-10 25 58 6 11 0 0 0 83 11 36

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GL 35 32 12 12 8 1 0 68 20 414
2019 GL-02 48 38 10 5 0 0 0 85 5 40
2019 GL-03 45 27 19 7 3 0 0 72 9 74
2019 GL-05 38 31 10 11 9 0 2 70 20 117
2019 GL-06 32 18 9 21 15 6 0 53 38 34
2019 GL-07 11 31 14 29 14 0 0 43 43 35
2019 GL-09 31 31 31 8 0 0 0 62 8 13
2019 GL-10 25 45 9 8 13 0 0 70 21 53
2018 GL 32 32 15 11 9 0 0 65 20 460
2018 GL-02 34 34 6 6 20 0 0 69 26 35
2018 GL-03 46 26 19 4 3 1 0 73 7 99
2018 GL-05 33 31 11 14 11 0 1 64 25 133
2018 GL-06 13 52 3 23 6 3 0 67 30 31
2018 GL-07 21 26 21 15 18 0 0 47 32 34
2018 GL-08 27 27 18 27 0 0 0 55 27 11
2018 GL-09 27 36 27 0 9 0 0 64 9 11
2018 GL-10 35 28 23 8 8 0 0 63 15 40
2017 GL 32 34 13 12 7 0 1 67 20 361
2017 GL-02 49 29 10 10 3 0 0 77 13 31
2017 GL-03 48 31 11 7 3 0 0 79 10 61
2017 GL-05 25 35 14 14 9 0 3 62 23 116
2017 GL-06 34 34 9 19 4 0 0 68 23 24
2017 GL-07 22 35 17 13 13 0 0 57 26 23
2017 GL-10 22 32 17 21 8 0 0 54 29 48
2014 GL 33 31 16 13 5 1 2 65 18 376
2014 GL-02 43 26 13 13 0 0 4 73 14 23
2014 GL-03 46 33 9 6 6 0 0 80 11 54
2014 GL-05 27 31 25 10 4 1 2 59 15 116
2014 GL-06 32 36 16 12 4 0 0 68 16 25
2014 GL-07 28 35 3 29 6 0 0 62 35 35
2014 GL-08 18 36 27 9 9 0 0 55 18 11
2014 GL-10 33 28 17 11 3 3 6 67 15 36
2011 GL 27 35 15 10 12 1 0 63 22 472
2011 GL-02 33 25 25 4 8 4 0 61 13 24
2011 GL-03 32 44 10 5 10 0 0 76 14 63
2011 GL-05 28 30 12 17 13 1 0 58 30 121
2011 GL-06 17 29 19 13 21 2 0 47 34 48
2011 GL-07 18 38 18 15 11 0 0 56 25 55
2011 GL-08 35 30 5 15 15 0 0 65 30 20
2011 GL-09 30 50 10 0 10 0 0 80 10 10
2011 GL-10 25 42 22 3 7 0 0 68 10 59
2011 GL-11 46 31 15 0 8 0 0 77 8 13

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GL 40 34 14 7 4 0 0 74 12 415
2019 GL-02 60 30 5 5 0 0 0 90 5 40
2019 GL-03 42 40 8 8 1 0 0 82 10 73
2019 GL-05 45 36 11 6 2 0 0 81 8 117
2019 GL-06 18 44 24 6 9 0 0 62 15 34
2019 GL-07 28 19 28 17 8 0 0 47 25 36
2019 GL-09 31 46 15 0 8 0 0 77 8 13
2019 GL-10 33 33 15 7 11 0 0 67 19 54
2018 GL 34 41 10 9 6 0 0 75 14 459
2018 GL-02 37 37 3 6 17 0 0 74 23 35
2018 GL-03 46 35 9 4 6 0 0 81 10 98
2018 GL-05 35 39 12 10 4 0 0 74 14 133
2018 GL-06 13 52 6 13 13 3 0 67 27 31
2018 GL-07 29 44 9 6 9 3 0 76 15 34
2018 GL-08 27 64 0 9 0 0 0 91 9 11
2018 GL-09 45 36 9 9 0 0 0 82 9 11
2018 GL-10 35 30 15 15 5 0 0 65 20 40
2017 GL 38 43 9 6 4 0 0 82 9 362
2017 GL-02 47 37 3 6 6 0 0 84 12 32
2017 GL-03 51 30 16 2 0 2 0 82 2 61
2017 GL-05 36 47 9 3 3 0 0 84 7 116
2017 GL-06 34 49 4 9 4 0 0 83 13 24
2017 GL-07 23 59 5 9 5 0 0 82 14 22
2017 GL-10 27 40 10 14 8 0 0 67 23 49
2014 GL 38 46 7 5 3 0 0 85 8 376
2014 GL-02 39 57 0 4 0 0 0 96 4 23
2014 GL-03 46 43 4 2 6 0 0 89 7 54
2014 GL-05 38 47 5 6 2 1 0 86 8 116
2014 GL-06 36 44 16 4 0 0 0 80 4 25
2014 GL-07 30 46 12 9 3 0 0 77 12 35
2014 GL-08 55 45 0 0 0 0 0 100 0 11
2014 GL-10 31 47 11 8 3 0 0 78 11 36
2011 GL 40 40 9 7 4 0 0 80 11 470
2011 GL-02 42 38 13 8 0 0 0 79 8 24
2011 GL-03 54 30 5 6 5 0 0 84 11 63
2011 GL-05 43 38 8 9 3 0 0 80 13 120
2011 GL-06 31 45 8 2 12 2 0 77 15 49
2011 GL-07 31 47 7 13 2 0 0 78 15 55
2011 GL-08 45 45 0 10 0 0 0 90 10 20
2011 GL-09 40 30 10 10 10 0 0 70 20 10
2011 GL-10 31 44 19 3 3 0 0 75 7 59
2011 GL-11 31 54 15 0 0 0 0 85 0 13

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GL 21 36 17 14 13 0 0 57 27 415
2019 GL-02 35 40 10 8 5 3 0 77 13 40
2019 GL-03 28 35 15 12 9 0 0 64 22 74
2019 GL-05 20 42 15 14 10 0 0 62 24 117
2019 GL-06 15 44 6 9 26 0 0 59 35 34
2019 GL-07 11 22 25 25 17 0 0 33 42 36
2019 GL-09 23 23 23 15 15 0 0 46 31 13
2019 GL-10 13 28 30 11 17 0 0 42 28 53
2018 GL 17 33 19 14 16 0 0 50 30 460
2018 GL-02 14 31 17 14 23 0 0 46 37 35
2018 GL-03 21 37 14 15 11 1 0 59 27 99
2018 GL-05 14 34 24 11 17 0 0 48 28 133
2018 GL-06 3 39 19 6 32 0 0 42 39 31
2018 GL-07 15 29 21 12 24 0 0 44 35 34
2018 GL-08 18 36 9 27 9 0 0 55 36 11
2018 GL-09 18 36 18 27 0 0 0 55 27 11
2018 GL-10 18 33 20 15 15 0 0 50 30 40
2017 GL 19 35 17 18 11 1 0 54 29 362
2017 GL-02 28 47 13 6 6 0 0 75 13 32
2017 GL-03 23 41 16 13 7 0 0 64 20 61
2017 GL-05 17 37 18 16 11 1 0 54 28 115
2017 GL-06 17 21 21 26 15 0 0 38 40 24
2017 GL-07 22 22 4 30 22 0 0 43 52 23
2017 GL-10 9 33 23 25 10 0 0 42 35 49
2014 GL 17 37 16 21 9 0 0 55 29 375
2014 GL-02 22 57 4 17 0 0 0 78 17 23
2014 GL-03 20 37 17 15 11 0 0 57 26 54
2014 GL-05 12 35 19 30 4 0 0 47 34 115
2014 GL-06 16 36 16 12 20 0 0 52 32 25
2014 GL-07 13 41 6 32 9 0 0 54 41 35
2014 GL-08 9 64 9 18 0 0 0 73 18 11
2014 GL-10 14 36 25 17 8 0 0 50 25 36
2011 GL 15 35 15 18 15 0 0 51 33 472
2011 GL-02 13 42 8 21 17 0 0 54 38 24
2011 GL-03 24 27 16 21 13 0 0 51 33 63
2011 GL-05 13 44 13 17 13 0 0 57 30 121
2011 GL-06 4 27 18 20 31 0 0 31 51 49
2011 GL-07 13 31 16 20 20 0 0 44 40 55
2011 GL-08 30 35 10 10 15 0 0 65 25 20
2011 GL-09 30 50 0 20 0 0 0 80 20 10
2011 GL-10 10 42 19 12 15 2 0 53 28 59
2011 GL-11 15 31 31 23 0 0 0 46 23 13

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GL 24 43 14 11 8 0 0 67 18 412
2019 GL-02 35 53 3 10 0 0 0 88 10 40
2019 GL-03 30 41 12 12 5 0 0 70 18 74
2019 GL-05 30 44 12 10 3 0 0 75 13 115
2019 GL-06 15 50 6 12 18 0 0 65 29 34
2019 GL-07 14 40 20 11 14 0 0 54 26 35
2019 GL-09 23 31 23 23 0 0 0 54 23 13
2019 GL-10 13 45 23 8 11 0 0 58 19 53
2018 GL 24 38 16 13 9 0 0 62 22 461
2018 GL-02 26 34 11 14 14 0 0 60 29 35
2018 GL-03 27 44 12 10 6 0 0 72 16 99
2018 GL-05 28 33 16 13 9 1 0 62 23 134
2018 GL-06 6 52 10 16 16 0 0 58 32 31
2018 GL-07 21 41 18 12 9 0 0 62 21 34
2018 GL-08 9 55 18 9 9 0 0 64 18 11
2018 GL-09 27 45 18 9 0 0 0 73 9 11
2018 GL-10 25 28 25 13 10 0 0 53 23 40
2017 GL 27 41 16 10 6 0 0 68 16 360
2017 GL-02 38 43 13 6 0 0 0 81 6 32
2017 GL-03 25 50 15 9 2 0 0 75 10 60
2017 GL-05 29 35 20 9 6 0 0 64 16 115
2017 GL-06 13 47 15 17 9 0 0 60 26 24
2017 GL-07 26 43 9 4 17 0 0 70 22 23
2017 GL-10 26 34 17 15 8 0 0 60 23 48

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GL 39 35 14 7 4 0 0 74 11 414
2019 GL-02 60 28 8 3 0 3 0 90 3 40
2019 GL-03 46 32 12 7 1 1 0 79 8 74
2019 GL-05 44 33 15 7 2 0 0 77 9 116
2019 GL-06 21 41 21 6 12 0 0 62 18 34
2019 GL-07 17 42 22 8 11 0 0 58 19 36
2019 GL-09 38 46 15 0 0 0 0 85 0 13
2019 GL-10 32 42 11 6 9 0 0 74 15 53
2018 GL 30 41 15 8 4 1 0 72 13 459
2018 GL-02 29 32 29 6 3 0 0 62 9 34
2018 GL-03 40 34 13 7 3 1 1 76 10 99
2018 GL-05 27 49 12 9 4 0 0 75 13 134
2018 GL-06 16 45 19 13 3 3 0 63 17 31
2018 GL-07 26 50 3 9 9 3 0 79 18 34
2018 GL-08 36 27 18 9 9 0 0 64 18 11
2018 GL-09 27 36 27 9 0 0 0 64 9 11
2018 GL-10 25 45 20 8 3 0 0 70 10 40
2017 GL 31 40 15 7 5 1 0 73 12 362
2017 GL-02 47 31 19 3 0 0 0 78 3 32
2017 GL-03 35 43 12 10 0 0 0 78 10 60
2017 GL-05 24 46 15 7 5 3 0 72 12 116
2017 GL-06 30 34 28 0 9 0 0 64 9 24
2017 GL-07 35 26 22 0 17 0 0 61 17 23
2017 GL-10 28 43 10 12 6 0 0 71 19 49
2014 GL 34 41 14 8 2 1 0 76 10 373
2014 GL-02 35 52 9 4 0 0 0 87 4 23
2014 GL-03 37 43 13 6 2 0 0 80 7 54
2014 GL-05 34 41 18 6 1 0 0 75 7 115
2014 GL-06 40 36 8 12 4 0 0 76 16 25
2014 GL-07 23 36 14 17 6 3 0 61 24 35
2014 GL-08 55 27 9 9 0 0 0 82 9 11
2014 GL-10 22 44 17 8 6 3 0 69 14 36
2011 GL 31 40 13 8 6 3 0 73 14 472
2011 GL-02 33 38 25 0 4 0 0 71 4 24
2011 GL-03 43 40 6 3 6 2 0 84 10 63
2011 GL-05 31 32 13 12 9 2 0 65 22 121
2011 GL-06 25 33 17 10 8 6 0 62 20 48
2011 GL-07 31 51 11 4 4 0 0 82 7 55
2011 GL-08 20 60 10 5 5 0 0 80 10 20
2011 GL-09 50 40 0 10 0 0 0 90 10 10
2011 GL-10 25 46 15 8 3 2 0 72 12 59
2011 GL-11 23 54 15 0 0 8 0 83 0 13

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GL 24 36 17 14 9 0 0 61 22 414
2019 GL-02 28 45 13 8 8 0 0 73 15 40
2019 GL-03 28 38 15 11 7 1 0 67 18 74
2019 GL-05 28 38 17 13 3 0 0 67 16 117
2019 GL-06 18 32 24 9 18 0 0 50 26 34
2019 GL-07 14 26 14 34 11 0 0 40 46 35
2019 GL-09 23 38 15 8 15 0 0 62 23 13
2019 GL-10 19 36 15 19 11 0 0 55 30 53
2018 GL 19 38 16 14 13 1 0 57 27 458
2018 GL-02 21 38 6 18 18 0 0 59 35 34
2018 GL-03 26 39 13 15 6 0 0 66 21 99
2018 GL-05 19 43 16 7 14 1 0 62 22 134
2018 GL-06 6 23 23 26 23 0 0 29 48 31
2018 GL-07 15 29 15 24 18 0 0 44 41 34
2018 GL-08 9 36 27 18 9 0 0 45 27 11
2018 GL-09 18 45 36 0 0 0 0 64 0 11
2018 GL-10 13 45 18 8 18 0 0 58 25 40
2017 GL 21 37 16 12 13 1 0 58 25 363
2017 GL-02 28 40 13 6 12 0 0 69 19 32
2017 GL-03 21 48 13 12 7 0 0 69 18 61
2017 GL-05 21 39 14 13 12 2 0 61 25 116
2017 GL-06 26 17 34 11 13 0 0 43 23 24
2017 GL-07 17 35 9 22 17 0 0 52 39 23
2017 GL-10 11 35 25 12 16 0 0 46 29 49

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GL 60 28 8 2 2 0 0 87 4 415
2019 GL-02 78 15 3 5 0 0 0 93 5 40
2019 GL-03 68 22 8 1 1 0 0 89 3 74
2019 GL-05 61 29 8 1 2 0 0 90 3 117
2019 GL-06 53 32 9 6 0 0 0 85 6 34
2019 GL-07 39 42 8 8 3 0 0 81 11 36
2019 GL-09 62 38 0 0 0 0 0 100 0 13
2019 GL-10 55 30 11 0 4 0 0 85 4 53
2018 GL 56 32 8 3 1 0 0 88 4 458
2018 GL-02 65 24 6 3 3 0 0 88 6 34
2018 GL-03 57 31 6 5 1 0 0 88 6 99
2018 GL-05 57 32 10 1 1 0 0 89 1 134
2018 GL-06 52 39 10 0 0 0 0 90 0 31
2018 GL-07 53 35 3 6 3 0 0 88 9 34
2018 GL-08 82 9 0 9 0 0 0 91 9 11
2018 GL-09 73 18 9 0 0 0 0 91 0 11
2018 GL-10 50 30 15 3 3 0 0 80 5 40
2017 GL 59 31 6 3 2 0 0 90 4 361
2017 GL-02 72 22 0 3 3 0 0 94 6 32
2017 GL-03 63 30 5 2 0 0 0 93 2 60
2017 GL-05 54 35 9 2 0 0 0 90 2 116
2017 GL-06 51 31 13 0 4 0 0 82 4 23
2017 GL-07 70 22 4 0 4 0 0 91 4 23
2017 GL-10 47 36 4 10 2 0 0 84 12 49
2014 GL 71 25 3 1 1 0 0 96 1 375
2014 GL-02 78 22 0 0 0 0 0 100 0 23
2014 GL-03 70 23 6 2 0 0 0 92 2 53
2014 GL-05 66 29 3 1 1 0 0 95 2 116
2014 GL-06 80 20 0 0 0 0 0 100 0 25
2014 GL-07 71 26 3 0 0 0 0 97 0 35
2014 GL-08 82 18 0 0 0 0 0 100 0 11
2014 GL-10 64 28 6 0 3 0 0 92 3 36
2011 GL 68 24 5 1 1 0 0 93 3 472
2011 GL-02 71 29 0 0 0 0 0 100 0 24
2011 GL-03 75 22 2 0 2 0 0 97 2 63
2011 GL-05 72 19 4 2 2 0 0 91 5 121
2011 GL-06 63 27 4 0 2 0 4 93 2 48
2011 GL-07 69 25 5 0 0 0 0 95 0 55
2011 GL-08 65 35 0 0 0 0 0 100 0 20
2011 GL-09 60 20 10 10 0 0 0 80 10 10
2011 GL-10 63 25 10 0 2 0 0 88 2 59
2011 GL-11 62 31 8 0 0 0 0 92 0 13

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GL 24 38 15 13 10 0 0 62 23 415
2019 GL-02 43 23 23 5 8 0 0 65 13 40
2019 GL-03 26 36 16 15 7 0 0 62 22 74
2019 GL-05 21 43 14 16 7 0 0 63 23 117
2019 GL-06 21 35 6 18 21 0 0 56 38 34
2019 GL-07 14 39 17 11 19 0 0 53 31 36
2019 GL-09 31 31 8 23 8 0 0 62 31 13
2019 GL-10 25 38 15 9 13 0 0 62 23 53
2018 GL 18 41 12 15 14 0 0 59 29 457
2018 GL-02 15 41 15 15 15 0 0 56 29 34
2018 GL-03 20 44 8 12 15 0 0 65 27 99
2018 GL-05 21 38 11 15 14 0 0 59 29 133
2018 GL-06 6 42 19 10 19 3 0 50 30 31
2018 GL-07 18 41 6 12 24 0 0 59 35 34
2018 GL-08 9 64 0 18 9 0 0 73 27 11
2018 GL-09 10 50 10 30 0 0 0 60 30 10
2018 GL-10 18 43 13 13 15 0 0 60 28 40
2017 GL 19 43 9 19 10 0 0 62 29 361
2017 GL-02 13 56 16 6 9 0 0 69 16 32
2017 GL-03 30 40 8 15 7 0 0 69 22 60
2017 GL-05 15 42 8 24 10 0 1 57 35 116
2017 GL-06 27 36 9 16 13 0 0 62 29 23
2017 GL-07 17 26 9 30 17 0 0 43 48 23
2017 GL-10 13 45 10 19 12 0 0 59 31 49
2014 GL 23 40 13 15 9 0 0 63 23 376
2014 GL-02 35 48 13 0 4 0 0 83 4 23
2014 GL-03 26 39 13 17 6 0 0 65 22 54
2014 GL-05 24 31 20 21 4 0 0 55 25 116
2014 GL-06 16 52 12 12 8 0 0 68 20 25
2014 GL-07 17 36 14 14 17 0 0 54 32 35
2014 GL-08 27 45 9 9 9 0 0 73 18 11
2014 GL-10 22 53 11 6 8 0 0 75 14 36
2011 GL 22 40 11 15 12 1 0 62 28 472
2011 GL-02 17 42 13 8 17 4 0 61 26 24
2011 GL-03 22 46 5 17 10 0 0 68 27 63
2011 GL-05 21 36 12 20 10 1 0 58 30 121
2011 GL-06 17 31 17 8 27 0 0 48 35 48
2011 GL-07 25 31 11 16 16 0 0 56 33 55
2011 GL-08 30 40 5 15 10 0 0 70 25 20
2011 GL-09 40 40 0 20 0 0 0 80 20 10
2011 GL-10 14 61 12 12 2 0 0 75 14 59
2011 GL-11 31 31 15 15 8 0 0 62 23 13

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GL 28 33 18 13 9 0 0 60 21 414
2019 GL-02 43 28 18 10 3 0 0 70 13 40
2019 GL-03 27 39 16 12 5 0 0 66 18 74
2019 GL-05 29 33 19 14 5 0 0 62 19 117
2019 GL-06 18 26 18 24 15 0 0 44 38 34
2019 GL-07 22 28 19 14 17 0 0 50 31 36
2019 GL-09 23 23 38 0 15 0 0 46 15 13
2019 GL-10 25 38 15 8 13 0 0 63 21 52
2018 GL 20 38 17 12 13 0 0 58 25 457
2018 GL-02 20 37 11 9 23 0 0 57 31 35
2018 GL-03 26 33 18 11 11 0 0 60 22 99
2018 GL-05 20 42 14 13 11 0 0 62 24 133
2018 GL-06 3 39 23 13 23 0 0 42 35 31
2018 GL-07 24 41 12 12 12 0 0 65 24 34
2018 GL-08 9 64 18 0 9 0 0 73 9 11
2018 GL-09 30 20 20 20 10 0 0 50 30 10
2018 GL-10 15 44 21 0 21 0 0 59 21 39
2017 GL 25 38 15 11 10 0 0 63 22 361
2017 GL-02 19 50 13 12 6 0 0 69 19 32
2017 GL-03 31 33 14 8 14 0 0 64 22 60
2017 GL-05 24 41 16 9 9 1 0 66 18 116
2017 GL-06 36 24 9 13 18 0 0 60 31 23
2017 GL-07 26 26 17 22 9 0 0 52 30 23
2017 GL-10 21 38 16 16 8 0 0 59 25 49
2014 GL 30 36 15 13 6 0 0 66 19 374
2014 GL-02 39 39 17 4 0 0 0 78 4 23
2014 GL-03 33 24 19 20 4 0 0 57 24 54
2014 GL-05 24 36 18 18 4 0 0 61 22 116
2014 GL-06 24 40 20 4 12 0 0 64 16 25
2014 GL-07 22 38 14 17 9 0 0 59 26 35
2014 GL-08 27 55 9 9 0 0 0 82 9 11
2014 GL-10 28 47 14 3 8 0 0 75 11 36

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GL 23 39 22 11 6 0 0 62 16 413
2019 GL-02 31 46 18 3 3 0 0 77 5 39
2019 GL-03 26 35 23 14 1 1 0 62 15 74
2019 GL-05 30 39 17 12 2 0 0 69 14 117
2019 GL-06 18 38 18 15 12 0 0 56 26 34
2019 GL-07 11 31 29 17 11 0 0 43 29 35
2019 GL-09 31 31 23 8 8 0 0 62 15 13
2019 GL-10 13 43 26 6 11 0 0 57 17 53
2018 GL 20 34 22 12 11 1 0 55 22 460
2018 GL-02 14 46 17 6 17 0 0 60 23 35
2018 GL-03 27 29 23 9 9 1 1 58 19 99
2018 GL-05 22 37 25 11 4 1 0 59 16 134
2018 GL-06 6 29 26 19 19 0 0 35 39 31
2018 GL-07 12 41 12 18 18 0 0 53 35 34
2018 GL-08 27 55 9 0 9 0 0 82 9 11
2018 GL-09 27 36 18 18 0 0 0 64 18 11
2018 GL-10 18 38 20 5 20 0 0 55 25 40
2017 GL 22 43 16 12 7 0 0 66 19 360
2017 GL-02 26 51 10 10 3 0 0 77 13 31
2017 GL-03 30 39 13 12 5 0 0 70 17 60
2017 GL-05 19 49 16 13 4 0 0 67 17 116
2017 GL-06 36 36 11 4 13 0 0 71 18 23
2017 GL-07 26 30 13 17 13 0 0 57 30 23
2017 GL-10 13 45 21 12 8 0 0 59 21 49
2014 GL 25 45 16 8 5 0 1 70 14 376
2014 GL-02 35 57 9 0 0 0 0 91 0 23
2014 GL-03 35 30 20 9 6 0 0 65 15 54
2014 GL-05 25 45 18 7 4 0 0 70 11 116
2014 GL-06 8 72 8 4 8 0 0 80 12 25
2014 GL-07 13 49 6 23 9 0 0 62 32 35
2014 GL-08 27 45 18 9 0 0 0 73 9 11
2014 GL-10 17 53 14 6 8 0 3 71 14 36
2011 GL 24 43 14 10 8 0 0 67 18 472
2011 GL-02 33 38 4 8 17 0 0 71 25 24
2011 GL-03 27 51 8 10 5 0 0 78 14 63
2011 GL-05 28 40 14 7 10 1 0 68 18 121
2011 GL-06 12 39 24 12 12 0 0 51 24 49
2011 GL-07 9 41 20 17 13 0 0 50 30 54
2011 GL-08 15 70 10 5 0 0 0 85 5 20
2011 GL-09 40 50 0 10 0 0 0 90 10 10
2011 GL-10 24 42 20 10 3 0 0 66 14 59
2011 GL-11 31 46 8 8 8 0 0 77 15 13

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GL 50 33 9 5 3 0 0 83 8 413
2019 GL-02 70 25 3 3 0 0 0 95 3 40
2019 GL-03 60 32 3 5 0 0 0 92 5 73
2019 GL-05 53 35 8 4 0 0 0 88 4 117
2019 GL-06 36 30 21 6 6 0 0 67 12 33
2019 GL-07 33 28 17 11 8 3 0 63 20 36
2019 GL-09 46 38 8 0 8 0 0 85 8 13
2019 GL-10 37 43 4 9 7 0 0 80 17 54
2018 GL 49 32 10 5 2 1 0 82 8 458
2018 GL-02 49 34 3 6 9 0 0 83 14 35
2018 GL-03 63 22 8 3 2 1 0 87 5 98
2018 GL-05 49 29 13 6 2 0 0 78 8 134
2018 GL-06 32 39 23 6 0 0 0 71 6 31
2018 GL-07 32 44 12 6 3 3 0 79 9 34
2018 GL-08 64 27 0 9 0 0 0 91 9 11
2018 GL-09 64 27 9 0 0 0 0 91 0 11
2018 GL-10 40 40 5 10 5 0 0 80 15 40
2017 GL 49 34 9 5 2 0 0 83 8 361
2017 GL-02 69 19 6 3 3 0 0 87 6 32
2017 GL-03 55 26 12 7 0 0 0 81 7 60
2017 GL-05 45 41 7 4 3 0 0 86 7 116
2017 GL-06 49 38 13 0 0 0 0 87 0 23
2017 GL-07 43 35 9 4 9 0 0 78 13 23
2017 GL-10 36 39 12 10 2 0 0 75 12 49
2014 GL 52 36 8 3 1 0 0 89 4 375
2014 GL-02 52 48 0 0 0 0 0 100 0 23
2014 GL-03 67 22 2 9 0 0 0 89 9 54
2014 GL-05 57 32 5 4 1 1 0 90 5 116
2014 GL-06 56 36 8 0 0 0 0 92 0 25
2014 GL-07 39 46 12 3 0 0 0 86 3 35
2014 GL-08 64 36 0 0 0 0 0 100 0 11
2014 GL-10 31 53 14 0 3 0 0 83 3 36
2011 GL 50 37 7 3 2 0 0 88 5 473
2011 GL-02 54 38 8 0 0 0 0 92 0 24
2011 GL-03 65 27 3 5 0 0 0 92 5 63
2011 GL-05 54 36 7 1 2 1 0 90 3 121
2011 GL-06 43 35 12 0 8 2 0 79 8 49
2011 GL-07 45 40 9 4 2 0 0 85 5 55
2011 GL-08 55 35 5 5 0 0 0 90 5 20
2011 GL-09 50 30 10 10 0 0 0 80 10 10
2011 GL-10 41 44 8 5 2 0 0 85 7 59
2011 GL-11 31 62 8 0 0 0 0 92 0 13

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GL 38 33 20 5 4 0 0 71 9 411
2019 GL-02 53 28 15 5 0 0 0 80 5 40
2019 GL-03 36 47 11 3 1 1 0 85 4 74
2019 GL-05 48 27 18 3 2 1 1 76 5 116
2019 GL-06 28 47 13 9 3 0 0 75 13 32
2019 GL-07 25 28 22 6 19 0 0 53 25 36
2019 GL-09 62 23 8 8 0 0 0 85 8 13
2019 GL-10 17 30 38 9 6 0 0 47 15 53
2018 GL 36 32 21 5 4 0 1 69 9 459
2018 GL-02 54 20 20 0 3 3 0 76 3 35
2018 GL-03 40 30 22 5 1 0 1 71 6 99
2018 GL-05 43 29 19 4 5 0 0 72 9 134
2018 GL-06 16 58 23 0 3 0 0 74 3 31
2018 GL-07 9 27 39 15 9 0 0 36 24 33
2018 GL-08 27 45 9 9 0 0 9 80 10 11
2018 GL-09 27 27 27 0 9 0 9 60 10 11
2018 GL-10 18 33 25 10 13 0 3 51 23 40
2017 GL 38 37 17 4 2 0 2 76 6 362
2017 GL-02 40 50 6 0 0 0 3 93 0 32
2017 GL-03 41 43 13 2 0 0 2 85 2 61
2017 GL-05 41 31 23 3 1 0 2 73 4 115
2017 GL-06 34 55 6 0 4 0 0 89 4 24
2017 GL-07 13 35 30 17 4 0 0 48 22 23
2017 GL-10 32 31 23 6 6 2 0 64 13 49
2014 GL 32 39 20 6 1 0 1 72 8 374
2014 GL-02 43 39 17 0 0 0 0 83 0 23
2014 GL-03 26 38 21 13 0 2 0 65 13 53
2014 GL-05 38 39 16 5 1 0 1 77 6 116
2014 GL-06 40 32 20 4 4 0 0 72 8 25
2014 GL-07 20 36 29 9 3 0 3 58 12 35
2014 GL-08 18 45 0 36 0 0 0 64 36 11
2014 GL-10 14 53 31 0 0 0 3 69 0 36
2011 GL 35 35 20 5 4 0 1 71 9 473
2011 GL-02 33 38 25 0 4 0 0 71 4 24
2011 GL-03 32 37 22 5 3 0 2 69 8 63
2011 GL-05 41 28 18 6 3 0 3 72 9 121
2011 GL-06 37 39 12 6 4 2 0 77 10 49
2011 GL-07 31 29 27 9 4 0 0 60 13 55
2011 GL-08 30 55 15 0 0 0 0 85 0 20
2011 GL-09 10 60 10 10 10 0 0 70 20 10
2011 GL-10 27 39 22 5 5 0 2 67 10 59
2011 GL-11 15 23 31 23 8 0 0 38 31 13

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GL 15 33 31 13 6 1 2 19 49 411
2019 GL-02 3 24 55 8 8 0 3 16 27 38
2019 GL-03 12 38 26 14 7 1 3 21 52 74
2019 GL-05 12 31 26 19 9 1 3 29 45 117
2019 GL-06 21 29 32 12 6 0 0 18 50 34
2019 GL-07 23 40 14 9 11 3 0 21 65 35
2019 GL-09 31 23 31 8 0 8 0 8 58 13
2019 GL-10 20 28 44 6 2 0 0 7 48 54
2018 GL 14 34 29 16 5 1 1 22 48 458
2018 GL-02 6 40 26 23 3 3 0 26 47 35
2018 GL-03 15 31 31 16 6 0 1 23 46 98
2018 GL-05 7 26 33 22 9 1 3 32 34 134
2018 GL-06 23 55 16 6 0 0 0 6 77 31
2018 GL-07 26 32 29 6 3 3 0 9 61 34
2018 GL-08 9 27 36 27 0 0 0 27 36 11
2018 GL-09 18 55 27 0 0 0 0 0 73 11
2018 GL-10 18 48 20 10 3 0 3 13 67 40
2017 GL 11 25 36 16 8 0 4 25 37 357
2017 GL-02 6 25 59 10 0 0 0 10 31 32
2017 GL-03 7 18 46 17 9 0 3 26 26 59
2017 GL-05 8 20 32 21 11 0 8 36 30 115
2017 GL-06 21 32 34 9 0 0 4 9 56 24
2017 GL-07 26 17 35 9 9 0 4 18 45 23
2017 GL-10 15 34 30 10 4 2 4 15 53 47
2014 GL 12 28 35 15 7 0 3 23 41 371
2014 GL-02 4 22 48 13 13 0 0 26 26 23
2014 GL-03 13 28 41 11 6 0 2 17 41 54
2014 GL-05 10 30 31 18 8 1 4 27 41 115
2014 GL-06 16 20 36 24 0 0 4 25 38 25
2014 GL-07 12 42 32 9 6 0 0 14 54 35
2014 GL-08 27 0 45 18 9 0 0 27 27 11
2014 GL-10 11 22 47 11 3 0 6 15 35 36
2011 GL 15 32 32 13 4 1 2 18 49 466
2011 GL-02 17 29 46 8 0 0 0 8 46 24
2011 GL-03 15 35 32 10 5 2 2 15 52 62
2011 GL-05 13 24 26 21 11 3 2 34 38 118
2011 GL-06 24 27 35 12 0 0 2 13 52 49
2011 GL-07 24 33 29 11 4 0 0 15 56 55
2011 GL-08 21 37 26 16 0 0 0 16 58 19
2011 GL-09 10 20 60 10 0 0 0 10 30 10
2011 GL-10 3 46 41 7 0 0 3 7 51 59
2011 GL-11 8 46 38 8 0 0 0 8 54 13

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GL 15 20 26 21 12 4 2 35 37 409
2019 GL-02 0 11 34 29 21 3 3 53 11 38
2019 GL-03 10 17 25 19 17 10 3 41 30 72
2019 GL-05 16 15 26 21 16 3 3 39 33 117
2019 GL-06 24 29 15 21 9 3 0 30 55 34
2019 GL-07 29 29 26 9 6 0 0 15 59 34
2019 GL-09 23 15 15 31 8 8 0 42 42 13
2019 GL-10 11 26 37 22 4 0 0 26 37 54
2018 GL 19 24 25 17 11 2 2 29 44 459
2018 GL-02 23 20 26 23 9 0 0 31 43 35
2018 GL-03 10 16 30 27 12 3 2 41 28 98
2018 GL-05 14 26 26 13 14 4 2 29 43 133
2018 GL-06 35 32 23 6 0 0 3 7 70 31
2018 GL-07 35 38 15 9 0 3 0 9 76 34
2018 GL-08 27 18 45 9 0 0 0 9 45 11
2018 GL-09 9 18 45 18 9 0 0 27 27 11
2018 GL-10 23 25 23 18 10 0 3 28 49 40
2017 GL 11 20 31 18 13 3 3 33 34 353
2017 GL-02 13 12 43 15 3 13 0 21 29 32
2017 GL-03 11 9 35 29 12 0 5 44 20 58
2017 GL-05 8 26 27 13 16 4 6 33 37 113
2017 GL-06 21 13 23 17 21 4 0 40 36 24
2017 GL-07 30 22 30 4 9 4 0 14 55 23
2017 GL-10 9 26 32 20 7 2 4 28 38 46
2014 GL 13 24 31 15 12 3 3 29 39 372
2014 GL-02 4 22 26 22 26 0 0 48 26 23
2014 GL-03 13 26 24 19 13 4 2 33 41 54
2014 GL-05 13 21 32 11 14 4 4 28 37 115
2014 GL-06 16 24 36 16 4 0 4 21 42 25
2014 GL-07 20 36 23 14 3 3 0 18 58 35
2014 GL-08 9 27 45 18 0 0 0 18 36 11
2014 GL-10 14 22 39 8 6 6 6 16 41 36
2011 GL 18 24 28 17 7 3 2 26 45 463
2011 GL-02 21 33 25 13 8 0 0 21 54 24
2011 GL-03 13 21 23 24 10 5 5 38 38 62
2011 GL-05 16 23 29 20 8 2 2 30 40 118
2011 GL-06 24 24 22 20 2 6 0 24 52 49
2011 GL-07 24 33 25 16 2 0 0 18 56 55
2011 GL-08 26 42 21 0 5 0 5 6 72 19
2011 GL-09 0 10 40 30 20 0 0 50 10 10
2011 GL-10 12 14 41 17 8 3 5 28 28 59
2011 GL-11 8 42 17 17 17 0 0 33 50 12

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GL 22 25 27 15 7 3 2 22 49 413
2019 GL-02 10 21 26 23 13 5 3 39 33 39
2019 GL-03 18 22 26 20 8 5 1 30 42 74
2019 GL-05 22 22 25 14 11 2 3 26 47 116
2019 GL-06 32 18 26 18 3 0 3 21 52 34
2019 GL-07 33 28 36 3 0 0 0 3 61 36
2019 GL-09 8 15 54 8 0 15 0 9 27 13
2019 GL-10 20 35 30 13 0 0 2 13 57 54
2018 GL 24 27 28 12 5 2 2 18 53 457
2018 GL-02 20 20 49 9 3 0 0 11 40 35
2018 GL-03 14 31 34 11 6 2 2 18 47 98
2018 GL-05 19 30 22 13 9 1 5 23 53 134
2018 GL-06 32 39 23 6 0 0 0 6 71 31
2018 GL-07 41 21 32 3 3 0 0 6 62 34
2018 GL-08 45 18 18 9 9 0 0 18 64 11
2018 GL-09 9 27 55 9 0 0 0 9 36 11
2018 GL-10 28 26 23 18 3 0 3 21 55 39
2017 GL 16 28 28 14 6 3 5 21 48 353
2017 GL-02 9 35 25 25 0 6 0 26 47 32
2017 GL-03 16 17 33 19 9 4 4 30 35 58
2017 GL-05 16 26 29 9 9 4 8 20 47 113
2017 GL-06 21 36 21 9 4 4 4 14 63 24
2017 GL-07 22 43 22 13 0 0 0 13 65 23
2017 GL-10 20 31 26 7 4 4 7 13 58 45
2014 GL 14 26 29 17 8 4 3 27 43 373
2014 GL-02 4 17 30 22 17 9 0 43 24 23
2014 GL-03 11 28 31 20 6 2 2 27 40 54
2014 GL-05 11 29 27 17 7 4 4 27 44 115
2014 GL-06 4 24 36 24 8 0 4 33 29 25
2014 GL-07 14 29 35 12 6 0 4 18 45 35
2014 GL-08 9 9 36 36 9 0 0 45 18 11
2014 GL-10 25 22 25 17 3 3 6 21 52 36
2011 GL 19 32 26 12 5 3 2 18 55 464
2011 GL-02 25 33 21 21 0 0 0 21 58 24
2011 GL-03 20 26 28 15 5 3 3 21 49 61
2011 GL-05 16 33 23 13 7 5 3 22 53 119
2011 GL-06 22 27 22 16 4 8 0 22 53 49
2011 GL-07 28 33 26 7 4 0 2 11 62 54
2011 GL-08 21 37 26 11 5 0 0 16 58 19
2011 GL-09 10 20 30 20 20 0 0 40 30 10
2011 GL-10 10 37 36 10 2 2 3 13 50 59
2011 GL-11 15 62 23 0 0 0 0 0 77 13

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GL 6 8 30 35 19 1 2 56 14 411
2019 GL-02 0 0 24 55 18 0 3 76 0 38
2019 GL-03 1 4 30 32 28 3 1 63 6 74
2019 GL-05 4 7 24 32 29 1 3 64 12 117
2019 GL-06 9 18 26 35 12 0 0 47 26 34
2019 GL-07 14 14 40 20 9 0 3 29 29 35
2019 GL-09 8 8 38 23 23 0 0 46 15 13
2019 GL-10 8 8 40 36 9 0 0 45 15 53
2018 GL 7 11 29 36 14 1 3 51 18 459
2018 GL-02 6 14 14 49 9 0 9 63 22 35
2018 GL-03 1 11 33 37 16 0 2 54 13 98
2018 GL-05 3 7 28 37 19 1 6 60 10 134
2018 GL-06 10 13 32 42 3 0 0 45 23 31
2018 GL-07 15 26 24 24 9 0 3 33 42 34
2018 GL-08 18 0 45 27 9 0 0 36 18 11
2018 GL-09 9 9 55 18 9 0 0 27 18 11
2018 GL-10 23 8 18 40 10 0 3 51 31 40
2017 GL 3 9 29 35 16 1 7 56 13 350
2017 GL-02 0 3 31 53 9 3 0 65 3 32
2017 GL-03 4 5 27 37 21 2 4 62 9 58
2017 GL-05 2 9 24 35 19 0 12 61 12 113
2017 GL-06 4 9 49 21 13 0 4 36 13 24
2017 GL-07 9 9 41 32 0 5 5 35 20 22
2017 GL-10 2 15 36 26 11 2 7 41 19 46
2014 GL 4 9 30 36 13 3 4 53 15 369
2014 GL-02 4 4 43 17 26 4 0 45 9 23
2014 GL-03 4 13 36 34 9 0 4 45 18 53
2014 GL-05 3 5 21 47 14 4 6 68 8 115
2014 GL-06 8 0 52 28 8 0 4 38 8 25
2014 GL-07 6 12 49 22 9 0 3 31 18 35
2014 GL-08 9 9 18 55 9 0 0 64 18 11
2014 GL-10 6 9 37 26 11 6 6 42 16 35
2011 GL 8 15 29 28 13 2 5 44 25 462
2011 GL-02 4 17 33 38 4 4 0 43 22 24
2011 GL-03 7 16 28 21 20 5 3 45 25 61
2011 GL-05 7 14 23 23 21 1 12 50 24 119
2011 GL-06 8 12 33 29 8 4 6 41 23 49
2011 GL-07 7 20 35 20 13 0 4 35 29 54
2011 GL-08 5 11 32 42 11 0 0 53 16 19
2011 GL-09 0 10 40 50 0 0 0 50 10 10
2011 GL-10 5 15 27 42 7 0 3 51 21 59
2011 GL-11 8 17 58 17 0 0 0 17 25 12

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GL 22 20 24 20 11 1 2 32 44 411
2019 GL-02 11 5 37 29 13 0 5 44 17 38
2019 GL-03 12 19 35 12 16 3 3 30 33 74
2019 GL-05 22 17 20 22 15 2 2 38 41 116
2019 GL-06 24 26 15 26 9 0 0 35 50 34
2019 GL-07 47 22 19 3 8 0 0 11 69 36
2019 GL-09 8 31 23 15 23 0 0 38 38 13
2019 GL-10 30 21 21 25 4 0 0 28 51 53
2018 GL 24 26 23 16 8 0 2 25 51 458
2018 GL-02 17 26 17 23 11 0 6 36 45 35
2018 GL-03 11 19 34 23 10 0 3 34 31 97
2018 GL-05 27 26 23 13 8 0 2 22 54 134
2018 GL-06 35 32 19 6 6 0 0 13 68 31
2018 GL-07 38 38 24 0 0 0 0 0 76 34
2018 GL-08 36 9 27 27 0 0 0 27 45 11
2018 GL-09 27 18 27 18 9 0 0 27 45 11
2018 GL-10 28 33 13 15 8 3 3 24 63 40
2017 GL 17 24 28 16 10 1 3 28 43 354
2017 GL-02 6 38 41 9 6 0 0 15 44 32
2017 GL-03 7 16 28 32 14 2 2 48 24 58
2017 GL-05 18 20 31 15 7 1 7 24 42 114
2017 GL-06 26 21 23 4 21 4 0 27 49 24
2017 GL-07 39 26 30 4 0 0 0 4 65 23
2017 GL-10 15 33 19 18 9 2 4 28 52 46
2014 GL 24 30 28 8 7 1 2 16 55 372
2014 GL-02 9 17 39 17 17 0 0 35 26 23
2014 GL-03 19 30 26 11 9 2 4 22 51 54
2014 GL-05 21 29 30 10 7 0 4 17 52 116
2014 GL-06 28 32 32 4 4 0 0 8 60 25
2014 GL-07 51 40 6 3 0 0 0 3 91 34
2014 GL-08 36 45 9 9 0 0 0 9 82 11
2014 GL-10 22 33 25 6 6 6 3 12 61 36
2011 GL 34 30 22 8 4 1 2 13 65 468
2011 GL-02 29 29 21 17 0 4 0 17 61 24
2011 GL-03 39 19 19 10 8 2 3 19 61 62
2011 GL-05 31 33 19 9 6 1 2 15 65 121
2011 GL-06 41 27 22 10 0 0 0 10 67 49
2011 GL-07 45 44 9 0 2 0 0 2 89 55
2011 GL-08 40 45 15 0 0 0 0 0 85 20
2011 GL-09 10 10 40 40 0 0 0 40 20 10
2011 GL-10 29 25 31 7 2 2 5 9 58 59
2011 GL-11 50 8 33 8 0 0 0 8 58 12

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GL 12 14 23 23 22 3 4 48 28 411
2019 GL-02 3 5 21 34 32 3 3 69 8 38
2019 GL-03 3 11 23 28 23 5 7 58 15 74
2019 GL-05 19 9 20 21 24 3 4 49 30 117
2019 GL-06 12 18 26 18 26 0 0 44 29 34
2019 GL-07 34 26 26 3 11 0 0 14 60 35
2019 GL-09 8 15 23 15 38 0 0 54 23 13
2019 GL-10 6 17 25 30 19 0 4 51 24 53
2018 GL 14 17 22 24 17 3 3 43 33 457
2018 GL-02 11 14 11 43 17 0 3 62 26 35
2018 GL-03 6 12 25 28 25 3 1 55 19 97
2018 GL-05 15 18 30 12 18 2 5 32 35 134
2018 GL-06 23 30 13 23 7 0 3 31 55 30
2018 GL-07 32 29 24 6 3 3 3 9 66 34
2018 GL-08 27 27 27 18 0 0 0 18 55 11
2018 GL-09 0 9 36 45 9 0 0 55 9 11
2018 GL-10 13 10 15 33 15 8 8 56 26 40
2017 GL 8 18 18 27 20 3 6 52 29 352
2017 GL-02 3 19 19 31 15 6 6 53 25 32
2017 GL-03 2 10 24 27 30 5 2 62 12 58
2017 GL-05 7 23 17 21 18 5 9 45 35 111
2017 GL-06 17 17 13 23 17 4 9 46 39 24
2017 GL-07 26 35 22 9 9 0 0 17 61 23
2017 GL-10 11 14 17 37 13 0 9 54 27 47
2014 GL 10 19 24 22 16 4 6 42 32 372
2014 GL-02 17 0 22 30 26 4 0 59 18 23
2014 GL-03 6 17 24 30 15 2 7 49 25 54
2014 GL-05 9 22 23 16 20 4 6 40 35 115
2014 GL-06 16 12 44 12 12 4 0 25 29 25
2014 GL-07 20 36 9 26 6 0 3 33 58 35
2014 GL-08 9 27 36 27 0 0 0 27 36 11
2014 GL-10 8 17 31 14 8 11 11 29 32 36
2011 GL 7 15 22 28 18 3 7 51 24 464
2011 GL-02 8 4 33 42 13 0 0 54 13 24
2011 GL-03 3 15 18 25 25 5 10 58 21 61
2011 GL-05 5 14 24 26 18 4 8 50 22 119
2011 GL-06 8 14 20 20 22 6 8 50 26 49
2011 GL-07 16 13 40 18 11 0 2 30 30 55
2011 GL-08 11 37 26 16 11 0 0 26 47 19
2011 GL-09 0 20 10 30 30 0 10 67 22 10
2011 GL-10 7 12 5 46 15 5 10 72 22 59
2011 GL-11 0 0 25 50 25 0 0 75 0 12

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GL 17 20 27 17 12 3 4 32 40 413
2019 GL-02 5 13 21 32 21 5 3 57 20 38
2019 GL-03 8 16 27 18 15 7 8 39 29 73
2019 GL-05 13 19 27 16 18 3 4 37 34 117
2019 GL-06 18 24 26 18 12 0 3 30 42 34
2019 GL-07 44 19 25 11 0 0 0 11 64 36
2019 GL-09 0 31 46 0 8 15 0 9 36 13
2019 GL-10 26 22 33 9 6 0 4 15 50 54
2018 GL 16 26 27 17 8 3 2 27 44 459
2018 GL-02 11 14 29 34 9 0 3 44 26 35
2018 GL-03 7 20 29 21 12 8 2 37 30 99
2018 GL-05 17 26 24 14 11 3 5 27 47 133
2018 GL-06 23 42 16 19 0 0 0 19 65 31
2018 GL-07 26 32 32 6 3 0 0 9 59 34
2018 GL-08 27 27 27 9 9 0 0 18 55 11
2018 GL-09 9 18 45 27 0 0 0 27 27 11
2018 GL-10 20 28 28 18 3 0 5 21 50 40
2017 GL 12 18 26 18 12 6 7 35 35 356
2017 GL-02 3 6 44 19 13 16 0 37 11 32
2017 GL-03 10 15 21 27 19 5 3 50 28 60
2017 GL-05 11 19 23 18 14 4 12 38 35 113
2017 GL-06 17 9 30 13 13 15 4 32 32 24
2017 GL-07 22 22 35 9 9 4 0 18 45 23
2017 GL-10 20 26 19 20 7 0 9 29 51 46
2014 GL 11 16 34 18 12 4 5 33 30 372
2014 GL-02 4 9 30 26 22 9 0 52 14 23
2014 GL-03 9 17 30 19 15 2 9 38 29 54
2014 GL-05 10 12 37 17 17 3 5 36 23 115
2014 GL-06 12 4 44 24 8 4 4 35 17 25
2014 GL-07 14 29 33 14 6 0 3 21 45 35
2014 GL-08 9 27 36 9 9 9 0 20 40 11
2014 GL-10 19 19 28 17 3 6 8 23 45 36

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GL 11 12 30 25 16 2 4 44 24 408
2019 GL-02 5 14 24 27 19 8 3 52 21 37
2019 GL-03 6 6 25 31 21 3 8 59 13 71
2019 GL-05 11 12 31 23 15 3 5 42 25 117
2019 GL-06 12 21 21 18 29 0 0 47 32 34
2019 GL-07 29 20 29 17 3 0 3 21 50 35
2019 GL-09 0 8 38 23 31 0 0 54 8 13
2019 GL-10 7 11 35 30 13 0 4 44 19 54
Top of Page

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GL 76 12 6 1 3 0 3 91 4 415
2019 GL-02 79 8 5 0 0 3 5 94 0 39
2019 GL-03 69 18 4 1 1 0 7 93 3 74
2019 GL-05 77 11 5 3 3 0 2 90 5 117
2019 GL-06 76 12 9 0 3 0 0 88 3 34
2019 GL-07 75 11 6 0 3 0 6 91 3 36
2019 GL-09 77 15 8 0 0 0 0 92 0 13
2019 GL-10 74 11 9 0 6 0 0 85 6 54
2017 GL 71 12 4 1 2 1 8 91 4 363
2017 GL-02 81 15 0 0 3 0 0 97 3 32
2017 GL-03 74 14 5 0 0 0 7 95 0 61
2017 GL-05 69 10 5 2 2 1 12 90 4 116
2017 GL-06 72 13 4 0 4 0 6 91 5 24
2017 GL-07 79 8 0 4 4 0 4 91 9 24
2017 GL-10 64 15 11 0 2 2 6 86 2 48
2014 GL 75 11 5 2 2 0 5 91 3 378
2014 GL-02 78 22 0 0 0 0 0 100 0 23
2014 GL-03 74 17 6 0 0 0 4 94 0 54
2014 GL-05 82 4 3 5 1 0 5 91 6 116
2014 GL-06 76 8 8 0 4 0 4 88 4 25
2014 GL-07 77 9 9 0 0 0 6 91 0 35
2014 GL-08 58 17 0 0 17 0 8 82 18 12
2014 GL-10 65 16 8 0 3 0 8 88 3 37
2011 GL 71 11 7 1 2 1 7 89 4 472
2011 GL-02 75 13 8 0 0 0 4 91 0 24
2011 GL-03 81 6 5 0 3 2 3 92 3 63
2011 GL-05 66 11 10 3 4 0 6 81 8 120
2011 GL-06 71 12 8 2 0 2 4 89 2 49
2011 GL-07 67 11 9 0 0 2 11 90 0 55
2011 GL-08 60 15 10 0 5 0 10 83 6 20
2011 GL-09 70 10 10 0 0 0 10 89 0 10
2011 GL-10 63 19 5 0 3 0 10 91 4 59
2011 GL-11 77 8 0 0 0 0 15 100 0 13

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GL 19 30 18 15 14 2 1 52 30 415
2019 GL-02 28 20 18 10 13 5 8 54 26 40
2019 GL-03 15 34 22 14 14 3 0 50 28 74
2019 GL-05 23 29 21 14 10 2 2 54 25 117
2019 GL-06 9 38 9 12 32 0 0 47 44 34
2019 GL-07 19 31 14 22 14 0 0 50 36 36
2019 GL-09 31 31 15 23 0 0 0 62 23 13
2019 GL-10 15 30 23 13 17 2 0 46 31 53
2018 GL 13 28 23 15 18 2 0 43 34 459
2018 GL-02 12 32 9 15 26 6 0 47 44 34
2018 GL-03 16 35 25 11 12 0 0 52 23 99
2018 GL-05 14 28 26 17 11 3 0 43 29 133
2018 GL-06 3 29 23 16 26 0 3 33 43 31
2018 GL-07 9 12 32 12 35 0 0 21 47 34
2018 GL-08 9 36 18 27 9 0 0 45 36 11
2018 GL-09 18 45 9 18 9 0 0 64 27 11
2018 GL-10 13 23 28 15 20 3 0 36 36 40
2017 GL 19 29 19 14 15 3 2 50 30 363
2017 GL-02 19 43 16 13 10 0 0 62 22 32
2017 GL-03 27 28 20 17 8 0 0 55 25 61
2017 GL-05 14 31 19 16 14 3 4 48 31 115
2017 GL-06 17 26 17 17 17 4 2 45 36 24
2017 GL-07 21 21 13 17 25 4 0 43 43 24
2017 GL-10 12 34 25 8 12 6 2 51 22 49
2014 GL 21 36 19 12 8 3 1 60 21 378
2014 GL-02 26 48 9 9 4 0 4 77 14 23
2014 GL-03 30 24 19 15 7 2 4 57 24 54
2014 GL-05 21 36 19 15 5 3 2 59 21 116
2014 GL-06 28 40 8 8 16 0 0 68 24 25
2014 GL-07 9 42 12 23 6 9 0 56 32 35
2014 GL-08 8 50 25 0 8 8 0 64 9 12
2014 GL-10 22 32 24 8 11 3 0 56 19 37

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GL 34 27 15 13 10 0 0 62 23 415
2019 GL-02 30 30 20 13 5 0 3 62 18 40
2019 GL-03 31 22 20 14 12 1 0 53 26 74
2019 GL-05 40 29 9 13 7 1 1 70 20 117
2019 GL-06 32 26 6 21 15 0 0 59 35 34
2019 GL-07 22 31 33 6 8 0 0 53 14 36
2019 GL-09 54 0 23 8 15 0 0 54 23 13
2019 GL-10 28 31 13 19 9 0 0 59 28 54
2018 GL 24 32 13 16 14 0 0 57 30 460
2018 GL-02 26 26 9 12 26 0 0 53 38 34
2018 GL-03 26 37 12 13 11 0 0 64 24 99
2018 GL-05 25 32 15 17 10 2 0 57 27 133
2018 GL-06 23 23 10 16 29 0 0 45 45 31
2018 GL-07 15 21 21 24 21 0 0 35 44 34
2018 GL-08 9 55 0 27 9 0 0 64 36 11
2018 GL-09 45 45 0 9 0 0 0 91 9 11
2018 GL-10 20 40 18 13 10 0 0 60 23 40
2017 GL 28 32 13 12 13 1 0 61 26 364
2017 GL-02 15 47 6 9 22 0 0 62 31 32
2017 GL-03 32 22 21 17 8 0 0 54 25 61
2017 GL-05 26 35 12 14 10 2 1 63 25 116
2017 GL-06 32 26 13 13 17 0 0 57 30 24
2017 GL-07 29 33 8 21 8 0 0 63 29 24
2017 GL-10 30 39 10 8 12 0 0 69 21 49
2014 GL 34 34 13 9 9 0 1 69 18 377
2014 GL-02 26 57 9 4 4 0 0 83 9 23
2014 GL-03 39 24 13 9 9 0 6 67 20 54
2014 GL-05 37 36 13 7 7 0 0 72 14 116
2014 GL-06 36 36 16 4 8 0 0 72 12 25
2014 GL-07 25 33 6 21 15 0 0 58 36 34
2014 GL-08 42 42 8 8 0 0 0 83 8 12
2014 GL-10 41 35 5 3 14 0 3 78 17 37

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GL 31 38 14 9 7 0 0 69 16 415
2019 GL-02 45 35 3 13 3 0 3 82 15 40
2019 GL-03 19 46 14 14 8 0 0 65 22 74
2019 GL-05 35 39 15 8 2 0 1 75 9 117
2019 GL-06 26 44 12 3 15 0 0 71 18 34
2019 GL-07 28 28 19 14 11 0 0 56 25 36
2019 GL-09 31 38 15 8 8 0 0 69 15 13
2019 GL-10 20 43 15 13 9 0 0 63 22 54
2018 GL 28 40 14 10 8 0 0 68 18 458
2018 GL-02 32 32 9 21 6 0 0 65 26 34
2018 GL-03 34 43 12 4 6 0 0 78 10 99
2018 GL-05 31 31 18 11 10 0 0 62 21 131
2018 GL-06 19 39 19 10 13 0 0 58 23 31
2018 GL-07 18 41 15 15 12 0 0 59 26 34
2018 GL-08 9 55 18 9 9 0 0 64 18 11
2018 GL-09 9 73 9 9 0 0 0 82 9 11
2018 GL-10 25 53 10 10 3 0 0 78 13 40
2017 GL 25 44 14 11 6 0 0 69 17 362
2017 GL-02 28 38 15 3 16 0 0 65 19 32
2017 GL-03 30 38 23 8 0 0 0 68 8 61
2017 GL-05 21 54 10 14 2 0 0 75 16 116
2017 GL-06 28 34 4 17 17 0 0 62 34 24
2017 GL-07 17 42 21 8 13 0 0 58 21 24
2017 GL-10 27 45 15 8 4 0 0 73 13 48
2014 GL 27 47 14 8 3 0 0 74 11 376
2014 GL-02 22 43 22 13 0 0 0 65 13 23
2014 GL-03 31 44 9 11 2 0 2 77 13 54
2014 GL-05 32 52 8 7 2 0 0 84 8 116
2014 GL-06 38 38 17 4 4 0 0 75 8 24
2014 GL-07 14 48 17 14 6 0 0 62 20 35
2014 GL-08 25 50 17 8 0 0 0 75 8 12
2014 GL-10 16 49 22 8 5 0 0 65 14 37

Question 23. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GL 28 42 16 8 5 0 0 71 13 415
2019 GL-02 38 30 15 13 0 0 5 71 13 40
2019 GL-03 28 45 12 8 7 0 0 73 15 74
2019 GL-05 32 46 14 7 1 1 0 78 8 116
2019 GL-06 24 38 18 15 6 0 0 62 21 34
2019 GL-07 22 36 25 6 11 0 0 58 17 36
2019 GL-09 38 31 8 15 8 0 0 69 23 13
2019 GL-10 19 41 26 6 7 2 0 60 13 54
2018 GL 25 41 19 8 6 1 0 67 15 459
2018 GL-02 26 24 18 21 12 0 0 50 32 34
2018 GL-03 31 38 15 10 5 0 0 70 15 99
2018 GL-05 24 43 21 8 3 1 0 68 11 132
2018 GL-06 19 42 16 10 10 3 0 63 20 31
2018 GL-07 21 44 18 9 9 0 0 65 18 34
2018 GL-08 27 55 18 0 0 0 0 82 0 11
2018 GL-09 27 55 9 9 0 0 0 82 9 11
2018 GL-10 15 50 20 3 10 3 0 67 13 40
Top of Page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GL 29 31 22 7 7 1 4 63 15 415
2019 GL-02 40 28 10 8 3 3 10 77 11 40
2019 GL-03 30 22 26 7 12 0 4 54 20 74
2019 GL-05 33 32 17 5 6 1 5 70 12 117
2019 GL-06 32 38 18 0 9 0 3 73 9 34
2019 GL-07 14 28 36 14 6 3 0 43 20 36
2019 GL-09 31 38 23 8 0 0 0 69 8 13
2019 GL-10 15 43 26 9 7 0 0 57 17 54

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GL 32 31 18 7 11 0 0 64 18 415
2019 GL-02 43 25 23 5 3 3 0 69 8 40
2019 GL-03 31 28 15 12 11 0 3 61 24 74
2019 GL-05 39 31 16 7 7 0 0 70 14 117
2019 GL-06 38 26 12 6 18 0 0 65 24 34
2019 GL-07 25 28 25 8 14 0 0 53 22 36
2019 GL-09 38 31 15 8 8 0 0 69 15 13
2019 GL-10 9 48 26 6 11 0 0 57 17 54
2018 GL 30 34 14 10 10 1 0 65 21 459
2018 GL-02 26 26 15 15 18 0 0 53 32 34
2018 GL-03 35 29 18 10 8 0 0 64 18 100
2018 GL-05 33 36 13 11 6 1 0 69 18 132
2018 GL-06 19 35 19 6 13 6 0 59 21 31
2018 GL-07 29 35 18 6 9 3 0 67 15 34
2018 GL-08 36 18 18 0 18 0 9 60 20 11
2018 GL-09 27 45 18 9 0 0 0 73 9 11
2018 GL-10 33 40 3 13 13 0 0 73 25 40
2017 GL 31 34 11 10 12 1 1 66 23 363
2017 GL-02 44 34 10 10 3 0 0 78 13 32
2017 GL-03 39 38 4 10 9 0 0 77 19 60
2017 GL-05 33 37 10 10 10 1 1 71 19 116
2017 GL-06 21 30 21 13 15 0 0 51 28 24
2017 GL-07 25 38 13 8 17 0 0 63 25 24
2017 GL-10 28 33 12 8 16 0 2 62 25 49
2014 GL 30 37 16 9 6 1 1 68 15 377
2014 GL-02 43 48 4 4 0 0 0 91 4 23
2014 GL-03 33 39 6 13 7 2 0 74 21 54
2014 GL-05 34 35 17 11 4 0 0 68 15 116
2014 GL-06 24 28 28 8 12 0 0 52 20 25
2014 GL-07 16 41 23 9 9 0 3 58 18 35
2014 GL-08 33 33 0 25 8 0 0 67 33 12
2014 GL-10 25 47 19 3 6 0 0 72 8 36
2011 GL 25 36 16 11 11 0 0 61 23 472
2011 GL-02 25 33 13 13 13 4 0 61 26 24
2011 GL-03 27 41 14 8 10 0 0 68 17 63
2011 GL-05 30 37 12 8 12 0 0 67 21 121
2011 GL-06 24 20 16 18 20 0 0 45 39 49
2011 GL-07 18 33 15 16 18 0 0 51 35 55
2011 GL-08 30 50 5 0 15 0 0 80 15 20
2011 GL-09 40 20 10 30 0 0 0 60 30 10
2011 GL-10 15 46 24 12 3 0 0 61 15 59
2011 GL-11 33 17 42 8 0 0 0 50 8 12

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GL 38 31 13 8 7 1 1 71 16 414
2019 GL-02 58 23 5 10 3 3 0 82 13 40
2019 GL-03 36 35 9 7 9 0 3 74 17 74
2019 GL-05 45 31 11 8 3 2 0 77 11 116
2019 GL-06 38 26 18 9 9 0 0 65 18 34
2019 GL-07 17 39 22 6 11 3 3 59 18 36
2019 GL-09 46 23 8 23 0 0 0 69 23 13
2019 GL-10 22 41 20 6 11 0 0 63 17 54
2018 GL 38 30 14 8 9 1 0 69 17 458
2018 GL-02 38 26 15 3 18 0 0 65 21 34
2018 GL-03 46 28 14 4 8 0 0 74 12 100
2018 GL-05 41 29 12 11 5 2 0 71 17 132
2018 GL-06 32 26 13 13 13 3 0 60 27 31
2018 GL-07 35 29 18 6 12 0 0 65 18 34
2018 GL-08 20 20 30 10 10 10 0 44 22 10
2018 GL-09 27 64 9 0 0 0 0 91 0 11
2018 GL-10 35 35 15 8 8 0 0 70 15 40
2017 GL 37 32 13 9 9 0 0 69 18 363
2017 GL-02 44 31 13 10 3 0 0 75 13 32
2017 GL-03 47 26 15 3 8 0 0 73 12 60
2017 GL-05 44 33 10 5 8 0 0 77 13 116
2017 GL-06 26 34 4 19 17 0 0 60 36 24
2017 GL-07 29 25 17 13 13 4 0 57 26 24
2017 GL-10 23 48 8 10 10 0 0 71 21 49
2014 GL 40 33 11 9 7 0 1 73 16 377
2014 GL-02 57 43 0 0 0 0 0 100 0 23
2014 GL-03 46 26 13 11 4 0 0 72 15 54
2014 GL-05 46 32 8 8 5 0 0 79 13 116
2014 GL-06 36 32 16 4 12 0 0 68 16 25
2014 GL-07 16 29 17 14 20 0 3 46 36 35
2014 GL-08 25 33 25 17 0 0 0 58 17 12
2014 GL-10 33 39 11 8 8 0 0 72 17 36
2011 GL 31 29 14 13 11 2 0 62 24 472
2011 GL-02 46 17 8 21 4 4 0 65 26 24
2011 GL-03 35 21 21 13 8 3 0 57 21 63
2011 GL-05 39 27 9 15 7 2 1 68 23 121
2011 GL-06 18 29 14 10 24 4 0 49 36 49
2011 GL-07 20 27 13 16 24 0 0 47 40 55
2011 GL-08 30 40 10 10 10 0 0 70 20 20
2011 GL-09 40 40 0 20 0 0 0 80 20 10
2011 GL-10 31 29 27 5 5 3 0 61 11 59
2011 GL-11 50 25 0 25 0 0 0 75 25 12

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GL 37 32 14 7 9 0 0 70 17 414
2019 GL-02 53 23 10 8 8 0 0 75 15 40
2019 GL-03 36 30 15 7 9 0 3 68 17 74
2019 GL-05 43 37 8 7 5 1 0 80 12 117
2019 GL-06 41 24 15 3 18 0 0 65 21 34
2019 GL-07 22 25 25 11 14 3 0 49 26 36
2019 GL-09 38 46 8 0 8 0 0 85 8 13
2019 GL-10 19 43 21 4 13 0 0 62 17 53
2018 GL 32 35 14 9 9 1 0 67 19 457
2018 GL-02 35 21 18 6 21 0 0 56 26 34
2018 GL-03 36 33 14 6 11 0 0 69 17 100
2018 GL-05 36 34 14 11 5 1 0 70 16 132
2018 GL-06 23 39 13 16 6 3 0 63 23 31
2018 GL-07 32 32 9 18 9 0 0 65 26 34
2018 GL-08 20 60 10 0 10 0 0 80 10 10
2018 GL-09 18 73 9 0 0 0 0 91 0 11
2018 GL-10 25 43 10 10 13 0 0 68 23 40
2017 GL 38 30 10 12 11 0 0 68 22 363
2017 GL-02 53 28 13 3 3 0 0 81 6 32
2017 GL-03 45 24 10 14 7 0 0 69 20 60
2017 GL-05 41 33 8 8 10 0 0 74 18 116
2017 GL-06 30 21 17 15 17 0 0 51 32 24
2017 GL-07 29 29 8 21 13 0 0 58 33 24
2017 GL-10 29 36 10 12 12 0 0 65 25 49
2014 GL 37 35 12 7 7 0 0 73 15 377
2014 GL-02 48 39 9 4 0 0 0 87 4 23
2014 GL-03 37 39 7 7 9 0 0 76 17 54
2014 GL-05 40 35 11 8 6 0 0 75 14 116
2014 GL-06 32 32 24 4 8 0 0 64 12 25
2014 GL-07 19 43 17 9 12 0 0 62 20 35
2014 GL-08 50 25 17 8 0 0 0 75 8 12
2014 GL-10 38 41 5 8 8 0 0 78 16 37
2011 GL 30 33 14 11 11 1 0 63 22 471
2011 GL-02 33 33 4 17 8 4 0 70 26 24
2011 GL-03 30 38 13 11 8 0 0 68 19 63
2011 GL-05 37 28 12 12 9 1 0 66 22 121
2011 GL-06 20 27 14 14 20 4 0 49 36 49
2011 GL-07 20 31 20 9 20 0 0 51 29 55
2011 GL-08 45 35 0 10 10 0 0 80 20 20
2011 GL-09 40 30 10 20 0 0 0 70 20 10
2011 GL-10 25 39 22 8 5 0 0 64 14 59
2011 GL-11 33 33 25 0 8 0 0 67 8 12

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GL 80 11 4 1 2 0 2 93 3 413
2019 GL-02 85 5 8 0 0 0 3 92 0 40
2019 GL-03 77 12 4 1 0 0 5 94 1 73
2019 GL-05 83 10 3 2 2 1 0 94 3 116
2019 GL-06 79 9 6 0 3 0 3 91 3 34
2019 GL-07 72 14 6 0 3 3 3 91 3 36
2019 GL-09 69 23 0 0 8 0 0 92 8 13
2019 GL-10 70 15 4 0 6 0 6 90 6 54
2017 GL 78 12 3 1 2 0 4 94 3 362
2017 GL-02 91 9 0 0 0 0 0 100 0 32
2017 GL-03 80 8 5 0 2 0 5 93 2 60
2017 GL-05 78 14 1 2 1 0 4 96 3 115
2017 GL-06 79 9 4 0 9 0 0 87 9 24
2017 GL-07 71 17 4 0 4 0 4 91 4 24
2017 GL-10 77 12 6 0 2 0 2 92 2 49
2014 GL 77 14 3 2 2 0 3 93 4 377
2014 GL-02 74 22 0 4 0 0 0 96 4 23
2014 GL-03 78 13 6 2 0 0 2 92 2 54
2014 GL-05 84 10 1 2 2 0 2 95 4 116
2014 GL-06 76 8 16 0 0 0 0 84 0 25
2014 GL-07 68 20 6 0 0 0 6 94 0 35
2014 GL-08 83 0 0 0 17 0 0 83 17 12
2014 GL-10 70 16 3 0 3 0 8 94 3 37
2011 GL 75 10 4 1 3 1 7 92 3 470
2011 GL-02 71 17 4 0 4 0 4 91 4 24
2011 GL-03 83 8 3 0 3 2 2 93 3 63
2011 GL-05 78 8 4 1 4 0 5 90 5 119
2011 GL-06 76 8 6 0 2 4 4 91 2 49
2011 GL-07 71 7 7 0 2 2 11 90 2 55
2011 GL-08 70 15 0 5 0 0 10 94 6 20
2011 GL-09 70 10 0 0 0 0 20 100 0 10
2011 GL-10 66 15 7 0 3 0 8 89 4 59
2011 GL-11 83 8 0 0 0 0 8 100 0 12

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GL 37 26 12 5 9 0 10 71 16 414
2019 GL-02 45 20 10 3 3 5 15 81 6 40
2019 GL-03 38 34 11 3 8 0 7 77 12 74
2019 GL-05 42 25 9 5 6 0 13 76 13 117
2019 GL-06 24 12 24 9 18 0 15 41 31 34
2019 GL-07 19 19 17 14 19 0 11 44 38 36
2019 GL-09 46 23 8 15 8 0 0 69 23 13
2019 GL-10 39 37 13 2 9 0 0 76 11 54
2017 GL 36 20 13 7 9 2 14 66 18 362
2017 GL-02 46 25 12 3 6 3 3 77 10 32
2017 GL-03 55 18 12 3 5 2 5 78 9 60
2017 GL-05 29 19 13 6 9 0 25 63 20 115
2017 GL-06 26 30 6 13 17 4 4 60 33 24
2017 GL-07 25 13 29 8 17 0 8 41 27 24
2017 GL-10 34 33 8 8 4 2 10 76 14 49
2014 GL 37 28 13 4 5 2 12 75 10 376
2014 GL-02 52 35 9 0 0 0 4 91 0 23
2014 GL-03 43 35 11 0 7 0 4 81 8 54
2014 GL-05 40 18 12 4 4 4 17 73 11 115
2014 GL-06 32 24 28 4 0 0 12 64 5 25
2014 GL-07 25 32 20 12 6 0 6 60 18 35
2014 GL-08 33 8 17 8 0 8 25 63 13 12
2014 GL-10 24 38 11 3 3 3 19 79 7 37
2011 GL 29 31 13 7 10 2 8 67 18 471
2011 GL-02 43 26 26 0 4 0 0 70 4 23
2011 GL-03 35 30 10 5 13 0 8 71 19 63
2011 GL-05 26 32 12 9 8 2 11 66 20 121
2011 GL-06 23 19 10 15 15 10 8 51 36 48
2011 GL-07 18 24 24 7 18 2 7 46 28 55
2011 GL-08 30 25 20 10 5 0 10 61 17 20
2011 GL-09 50 30 0 10 10 0 0 80 20 10
2011 GL-10 29 44 17 5 2 0 3 75 7 59
2011 GL-11 46 38 0 0 8 8 0 92 8 13

Question 30. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GL 44 29 11 7 7 2 0 75 14 414
2019 GL-02 59 28 5 3 0 5 0 92 3 39
2019 GL-03 45 27 11 7 8 1 1 74 15 74
2019 GL-05 55 30 7 3 5 1 0 85 8 117
2019 GL-06 38 32 12 0 18 0 0 71 18 34
2019 GL-07 25 22 19 25 8 0 0 47 33 36
2019 GL-09 46 15 23 15 0 0 0 62 15 13
2019 GL-10 24 41 19 9 7 0 0 65 17 54
2018 GL 46 29 12 5 8 1 0 76 13 459
2018 GL-02 41 35 3 6 15 0 0 76 21 34
2018 GL-03 51 27 10 6 6 0 0 78 12 100
2018 GL-05 55 23 12 3 7 0 0 78 10 132
2018 GL-06 26 35 23 3 6 6 0 66 10 31
2018 GL-07 44 35 6 6 9 0 0 79 15 34
2018 GL-08 36 36 18 9 0 0 0 73 9 11
2018 GL-09 45 36 18 0 0 0 0 82 0 11
2018 GL-10 45 20 23 3 10 0 0 65 13 40
2017 GL 44 29 12 5 8 2 0 74 14 362
2017 GL-02 47 41 3 3 6 0 0 87 10 32
2017 GL-03 56 27 5 5 7 0 0 83 12 60
2017 GL-05 50 26 11 5 5 3 0 78 11 115
2017 GL-06 38 19 17 13 13 0 0 57 26 24
2017 GL-07 38 29 17 0 17 0 0 67 17 24
2017 GL-10 33 32 19 8 6 2 0 66 15 49

Question 31. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GL 44 27 12 8 8 0 0 72 16 414
2019 GL-02 63 23 10 5 0 0 0 85 5 40
2019 GL-03 45 28 7 7 12 0 1 74 19 74
2019 GL-05 50 29 9 8 4 0 0 79 12 117
2019 GL-06 44 24 6 9 18 0 0 68 26 34
2019 GL-07 28 22 25 11 11 3 0 51 23 36
2019 GL-09 54 15 15 15 0 0 0 69 15 13
2019 GL-10 28 39 17 7 9 0 0 67 17 54
2018 GL 39 28 13 10 9 0 0 67 20 458
2018 GL-02 29 35 12 6 18 0 0 65 24 34
2018 GL-03 43 34 8 6 9 0 0 77 15 100
2018 GL-05 45 20 18 11 6 0 0 64 17 132
2018 GL-06 23 29 19 13 13 3 0 53 27 31
2018 GL-07 32 29 18 12 9 0 0 62 21 34
2018 GL-08 40 40 10 0 10 0 0 80 10 10
2018 GL-09 45 27 18 9 0 0 0 73 9 11
2018 GL-10 43 25 10 15 8 0 0 68 23 40
2017 GL 42 28 14 7 9 0 0 70 15 362
2017 GL-02 53 28 13 0 6 0 0 81 6 32
2017 GL-03 51 26 9 10 3 0 0 78 14 60
2017 GL-05 44 30 13 5 7 0 0 75 12 115
2017 GL-06 34 17 17 15 17 0 0 51 32 24
2017 GL-07 29 33 21 4 13 0 0 63 17 24
2017 GL-10 36 33 19 4 8 0 0 69 12 49
2014 GL 42 35 10 7 6 1 0 78 13 377
2014 GL-02 57 39 0 4 0 0 0 96 4 23
2014 GL-03 54 28 9 2 6 2 0 83 8 54
2014 GL-05 43 34 8 11 4 0 0 77 15 116
2014 GL-06 40 40 8 4 8 0 0 80 12 25
2014 GL-07 25 38 14 17 6 0 0 62 23 35
2014 GL-08 42 25 8 17 8 0 0 67 25 12
2014 GL-10 30 51 11 0 5 0 3 83 6 37

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GL 13 28 30 15 11 3 0 42 27 98
2019 GL-05 25 25 29 11 7 4 0 52 19 28
2019 GL-07 8 38 19 15 15 4 0 48 32 26
2019 GL-10 11 16 37 11 21 5 0 28 33 19
Top of Page

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GL 23 31 17 13 12 4 0 56 26 412
2019 GL-02 38 36 10 10 0 5 0 78 11 39
2019 GL-03 22 32 12 19 5 8 1 60 27 74
2019 GL-05 27 33 15 8 11 5 0 64 20 117
2019 GL-06 15 32 18 6 26 3 0 48 33 34
2019 GL-07 23 14 17 20 26 0 0 37 46 35
2019 GL-09 15 15 23 31 15 0 0 31 46 13
2019 GL-10 7 43 24 15 11 0 0 50 26 54
2018 GL 21 25 22 13 16 4 0 47 30 460
2018 GL-02 17 17 26 11 26 3 0 35 38 35
2018 GL-03 23 30 17 15 7 7 0 57 24 98
2018 GL-05 25 28 24 11 11 1 0 53 23 133
2018 GL-06 6 29 23 23 19 0 0 35 42 31
2018 GL-07 15 12 24 21 26 3 0 27 48 34
2018 GL-08 9 45 18 0 18 9 0 60 20 11
2018 GL-09 18 27 27 0 18 9 0 50 20 11
2018 GL-10 23 20 15 8 30 5 0 45 39 40
2017 GL 23 27 21 14 11 4 0 52 26 364
2017 GL-02 34 25 25 10 3 3 0 61 13 32
2017 GL-03 34 29 10 15 8 2 2 65 24 61
2017 GL-05 19 29 22 14 7 9 0 53 23 116
2017 GL-06 30 23 17 13 17 0 0 53 30 24
2017 GL-07 8 21 29 17 21 4 0 30 39 24
2017 GL-10 13 33 19 14 16 4 0 48 32 49
2014 GL 20 35 19 10 12 4 1 57 23 377
2014 GL-02 26 35 26 0 9 4 0 64 9 23
2014 GL-03 19 33 24 6 17 2 0 53 23 54
2014 GL-05 19 42 15 9 9 6 1 65 19 116
2014 GL-06 20 28 12 16 20 0 4 50 38 25
2014 GL-07 12 30 23 17 17 0 0 42 35 35
2014 GL-08 17 58 8 8 8 0 0 75 17 12
2014 GL-10 14 38 16 16 14 3 0 53 31 37
2011 GL 12 26 22 17 17 6 0 41 36 473
2011 GL-02 13 29 33 4 17 4 0 43 22 24
2011 GL-03 17 27 16 16 16 8 0 48 34 63
2011 GL-05 17 21 21 17 16 8 0 41 36 121
2011 GL-06 8 16 20 20 29 4 2 26 52 49
2011 GL-07 2 27 25 20 25 0 0 29 45 55
2011 GL-08 10 35 25 20 5 5 0 47 26 20
2011 GL-09 10 30 40 20 0 0 0 40 20 10
2011 GL-10 10 32 24 12 15 7 0 45 29 59
2011 GL-11 15 38 23 15 0 8 0 58 17 13

Question 35. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GL 22 25 16 16 18 2 0 49 35 412
2019 GL-02 45 28 8 13 3 5 0 76 16 40
2019 GL-03 24 20 20 22 8 4 1 47 31 74
2019 GL-05 22 30 16 17 11 3 0 54 29 116
2019 GL-06 18 12 21 9 41 0 0 29 50 34
2019 GL-07 11 20 17 20 31 0 0 31 51 35
2019 GL-09 8 31 0 31 31 0 0 38 62 13
2019 GL-10 15 28 17 17 24 0 0 43 41 54
2018 GL 16 25 20 18 19 2 0 42 37 459
2018 GL-02 17 14 31 11 26 0 0 31 37 35
2018 GL-03 20 28 21 16 11 3 0 49 28 98
2018 GL-05 21 26 18 21 13 1 0 48 34 133
2018 GL-06 6 26 19 16 32 0 0 32 48 31
2018 GL-07 3 15 26 26 29 0 0 18 56 34
2018 GL-08 9 18 36 9 27 0 0 27 36 11
2018 GL-09 9 36 18 9 18 9 0 50 30 11
2018 GL-10 10 28 13 15 30 5 0 39 47 40
2017 GL 17 27 21 19 13 2 0 45 33 362
2017 GL-02 22 19 33 10 13 3 0 43 23 31
2017 GL-03 29 24 13 20 8 3 1 56 30 61
2017 GL-05 16 22 24 21 13 3 0 40 35 116
2017 GL-06 17 34 21 15 13 0 0 51 28 24
2017 GL-07 0 35 17 26 22 0 0 35 48 23
2017 GL-10 7 35 23 21 14 0 0 42 35 49
2014 GL 18 30 17 17 15 1 1 49 33 378
2014 GL-02 26 30 9 22 13 0 0 57 35 23
2014 GL-03 20 30 22 13 15 0 0 50 28 54
2014 GL-05 18 28 21 17 12 2 1 48 30 116
2014 GL-06 16 24 12 12 32 0 4 42 46 25
2014 GL-07 12 17 17 33 20 0 0 29 54 35
2014 GL-08 17 17 8 33 25 0 0 33 58 12
2014 GL-10 8 43 19 16 11 3 0 53 28 37
2011 GL 14 25 18 19 23 2 0 39 43 473
2011 GL-02 17 13 29 21 21 0 0 29 42 24
2011 GL-03 19 29 13 17 22 0 0 48 40 63
2011 GL-05 16 20 15 23 23 3 0 37 48 121
2011 GL-06 6 18 18 16 39 2 0 25 56 49
2011 GL-07 5 31 16 20 27 0 0 36 47 55
2011 GL-08 10 20 20 20 30 0 0 30 50 20
2011 GL-09 20 40 10 30 0 0 0 60 30 10
2011 GL-10 10 37 24 12 14 3 0 49 26 59
2011 GL-11 15 38 31 15 0 0 0 54 15 13

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GL 15 26 18 20 18 2 0 42 39 412
2019 GL-02 31 31 18 8 5 8 0 67 14 39
2019 GL-03 14 34 16 20 11 4 1 50 33 74
2019 GL-05 15 24 25 21 12 3 0 41 34 117
2019 GL-06 18 18 9 12 44 0 0 35 56 34
2019 GL-07 6 17 17 34 26 0 0 23 60 35
2019 GL-09 15 15 8 23 38 0 0 31 62 13
2019 GL-10 9 28 19 26 19 0 0 37 44 54
2018 GL 10 22 21 22 21 3 0 34 44 459
2018 GL-02 9 20 20 26 23 3 0 29 50 35
2018 GL-03 14 31 26 11 15 3 0 46 27 98
2018 GL-05 14 23 17 30 14 2 0 38 45 132
2018 GL-06 0 23 16 26 35 0 0 23 61 31
2018 GL-07 3 15 15 29 38 0 0 18 68 34
2018 GL-08 0 18 36 18 27 0 0 18 45 11
2018 GL-09 9 9 36 18 18 9 0 20 40 11
2018 GL-10 3 20 25 18 30 5 0 24 50 40
2017 GL 12 27 19 21 18 3 0 40 40 364
2017 GL-02 19 22 22 22 12 3 0 42 36 32
2017 GL-03 17 33 11 20 14 5 1 53 36 61
2017 GL-05 12 21 23 15 23 5 1 35 40 116
2017 GL-06 13 30 26 19 13 0 0 43 32 24
2017 GL-07 0 29 21 29 21 0 0 29 50 24
2017 GL-10 2 36 16 27 19 0 0 38 45 49
2014 GL 12 30 16 21 16 3 1 44 39 375
2014 GL-02 23 23 14 23 18 0 0 45 41 22
2014 GL-03 19 26 17 11 21 6 0 48 34 53
2014 GL-05 10 33 20 17 14 5 1 46 33 115
2014 GL-06 8 32 12 20 24 0 4 42 46 25
2014 GL-07 9 17 12 42 20 0 0 26 62 35
2014 GL-08 0 25 8 42 25 0 0 25 67 12
2014 GL-10 3 43 16 24 11 3 0 47 36 37
2011 GL 7 24 21 20 25 3 0 32 46 473
2011 GL-02 4 17 33 8 33 4 0 22 43 24
2011 GL-03 16 25 11 21 22 5 0 43 45 63
2011 GL-05 6 25 17 22 26 3 0 32 50 121
2011 GL-06 6 10 27 20 35 2 0 17 56 49
2011 GL-07 7 20 27 16 29 0 0 27 45 55
2011 GL-08 5 20 15 30 25 5 0 26 58 20
2011 GL-09 10 30 30 20 10 0 0 40 30 10
2011 GL-10 3 37 24 19 15 2 0 41 34 59
2011 GL-11 8 46 23 23 0 0 0 54 23 13

Question 37. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GL 14 27 18 19 20 2 0 41 40 411
2019 GL-02 23 36 21 10 5 5 0 62 16 39
2019 GL-03 19 23 22 15 16 4 0 44 33 73
2019 GL-05 15 26 21 17 18 3 0 42 36 117
2019 GL-06 9 24 6 21 41 0 0 32 62 34
2019 GL-07 9 20 17 20 34 0 0 29 54 35
2019 GL-09 15 15 8 54 8 0 0 31 62 13
2019 GL-10 6 31 17 24 22 0 0 37 46 54
2018 GL 11 24 17 24 22 2 0 35 47 460
2018 GL-02 3 23 14 34 26 0 0 26 60 35
2018 GL-03 11 31 17 21 17 2 0 43 40 98
2018 GL-05 15 23 16 30 15 2 0 38 46 133
2018 GL-06 0 29 13 23 32 3 0 30 57 31
2018 GL-07 6 18 18 18 41 0 0 24 59 34
2018 GL-08 0 36 18 18 27 0 0 36 45 11
2018 GL-09 9 36 27 9 9 9 0 50 20 11
2018 GL-10 8 20 18 25 25 5 0 29 53 40
2017 GL 12 30 18 18 20 3 0 42 39 364
2017 GL-02 25 28 13 19 16 0 0 53 34 32
2017 GL-03 17 34 12 10 22 6 0 54 34 61
2017 GL-05 10 29 22 16 23 2 0 39 39 116
2017 GL-06 13 30 17 19 17 4 0 44 38 24
2017 GL-07 4 29 25 21 17 4 0 35 39 24
2017 GL-10 4 30 21 21 23 2 0 35 44 49
2014 GL 14 29 19 19 17 2 1 44 37 374
2014 GL-02 18 32 18 5 27 0 0 50 32 22
2014 GL-03 15 26 19 17 19 4 0 43 37 53
2014 GL-05 14 30 19 23 11 2 1 45 35 115
2014 GL-06 16 20 24 12 24 0 4 38 38 25
2014 GL-07 9 25 26 14 26 0 0 33 41 35
2014 GL-08 8 33 25 25 8 0 0 42 33 12
2014 GL-10 5 32 16 30 14 3 0 39 44 37
2011 GL 10 28 19 22 20 3 0 38 43 470
2011 GL-02 13 13 25 17 33 0 0 25 50 24
2011 GL-03 16 32 6 21 24 2 0 48 45 63
2011 GL-05 12 27 11 26 21 3 0 41 48 121
2011 GL-06 4 25 19 23 23 6 0 31 49 48
2011 GL-07 5 31 20 22 20 2 0 37 43 55
2011 GL-08 10 25 30 15 20 0 0 35 35 20
2011 GL-09 20 20 40 20 0 0 0 40 20 10
2011 GL-10 5 27 37 19 10 2 0 33 29 59
2011 GL-11 0 46 15 15 15 8 0 50 33 13

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GL 24 13 11 13 14 18 7 50 35 412
2019 GL-02 45 3 8 13 10 20 3 61 29 40
2019 GL-03 27 5 5 12 11 26 12 53 38 73
2019 GL-05 26 17 9 12 12 15 9 57 32 116
2019 GL-06 29 21 21 0 18 12 0 57 20 34
2019 GL-07 14 17 6 23 17 17 6 41 52 35
2019 GL-09 23 23 8 8 8 23 8 67 22 13
2019 GL-10 7 13 15 15 19 24 7 30 49 54
Top of Page

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GL 18 36 25 11 8 1 0 56 19 413
2019 GL-02 25 48 18 5 3 3 0 74 8 40
2019 GL-03 26 44 15 10 3 1 1 72 13 73
2019 GL-05 21 40 23 9 5 1 1 63 14 117
2019 GL-06 15 29 29 15 12 0 0 44 26 34
2019 GL-07 8 22 31 17 19 3 0 31 37 36
2019 GL-09 23 8 38 23 8 0 0 31 31 13
2019 GL-10 8 32 28 17 15 0 0 40 32 53
2018 GL 15 34 25 15 10 1 0 50 25 461
2018 GL-02 14 29 29 9 20 0 0 43 29 35
2018 GL-03 16 33 28 18 4 0 0 49 22 99
2018 GL-05 20 41 17 12 8 1 0 62 20 134
2018 GL-06 10 26 29 13 19 3 0 37 33 31
2018 GL-07 6 32 18 26 15 3 0 39 42 34
2018 GL-08 9 9 27 45 9 0 0 18 55 11
2018 GL-09 9 55 27 0 0 9 0 70 0 11
2018 GL-10 13 25 33 23 5 3 0 38 28 40
2017 GL 20 35 20 14 10 1 0 55 24 363
2017 GL-02 22 44 16 15 3 0 0 65 19 32
2017 GL-03 24 35 20 10 10 2 0 59 20 61
2017 GL-05 18 39 22 10 8 2 0 58 19 116
2017 GL-06 34 19 21 9 17 0 0 53 26 24
2017 GL-07 17 33 21 13 17 0 0 50 29 24
2017 GL-10 11 34 26 17 13 0 0 44 29 48
2014 GL 16 42 19 14 8 2 0 59 22 373
2014 GL-02 18 55 9 9 9 0 0 73 18 22
2014 GL-03 17 38 19 12 12 2 0 57 24 52
2014 GL-05 18 43 18 15 3 3 0 63 18 114
2014 GL-06 12 52 12 12 12 0 0 64 24 25
2014 GL-07 6 42 12 23 17 0 0 48 41 35
2014 GL-08 17 50 17 0 17 0 0 67 17 12
2014 GL-10 11 35 41 11 3 0 0 46 14 37
2011 GL 17 37 22 13 10 2 0 55 23 473
2011 GL-02 13 25 29 4 29 0 0 38 33 24
2011 GL-03 17 41 22 11 6 2 0 60 18 63
2011 GL-05 18 36 20 17 7 2 0 55 24 121
2011 GL-06 12 33 27 10 16 2 0 46 27 49
2011 GL-07 16 36 22 11 11 4 0 55 23 55
2011 GL-08 20 25 20 20 15 0 0 45 35 20
2011 GL-09 30 50 0 20 0 0 0 80 20 10
2011 GL-10 17 37 25 12 7 2 0 55 19 59
2011 GL-11 8 54 31 0 8 0 0 62 8 13

Question 40. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GL 13 29 26 19 11 1 0 43 30 414
2019 GL-02 28 35 20 8 3 8 0 68 11 40
2019 GL-03 10 45 23 15 4 3 0 56 20 73
2019 GL-05 15 31 27 17 9 0 1 47 26 117
2019 GL-06 15 15 26 24 21 0 0 29 44 34
2019 GL-07 8 19 22 28 22 0 0 28 50 36
2019 GL-09 15 0 38 31 15 0 0 15 46 13
2019 GL-10 7 26 31 22 13 0 0 33 35 54

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GL 25 31 19 13 10 2 0 58 23 413
2019 GL-02 33 26 15 10 13 3 0 61 24 39
2019 GL-03 23 40 18 11 7 1 0 64 18 73
2019 GL-05 32 31 15 13 7 3 0 64 20 117
2019 GL-06 21 29 21 12 18 0 0 50 29 34
2019 GL-07 19 33 14 19 11 3 0 54 31 36
2019 GL-09 38 15 15 15 15 0 0 54 31 13
2019 GL-10 17 30 22 17 15 0 0 46 31 54
2018 GL 20 36 20 12 10 2 1 57 23 461
2018 GL-02 11 26 31 9 23 0 0 37 31 35
2018 GL-03 19 38 25 8 8 1 0 58 16 99
2018 GL-05 27 34 16 13 7 0 2 63 21 134
2018 GL-06 19 23 29 23 6 0 0 42 29 31
2018 GL-07 21 38 15 9 15 3 0 61 24 34
2018 GL-08 9 82 9 0 0 0 0 91 0 11
2018 GL-09 18 45 18 18 0 0 0 64 18 11
2018 GL-10 13 33 20 18 15 3 0 46 33 40
2017 GL 25 36 15 12 7 4 1 64 21 363
2017 GL-02 31 43 10 6 6 3 0 77 13 32
2017 GL-03 26 36 18 10 5 3 1 65 16 61
2017 GL-05 21 37 18 12 3 5 3 63 17 116
2017 GL-06 36 30 9 9 13 4 0 69 22 24
2017 GL-07 25 29 8 13 17 8 0 59 32 24
2017 GL-10 19 43 8 17 11 2 0 63 28 48
2014 GL 27 41 13 9 6 4 1 71 15 373
2014 GL-02 32 32 18 14 5 0 0 64 18 22
2014 GL-03 36 42 15 8 0 0 0 77 8 53
2014 GL-05 23 43 13 10 4 5 1 71 15 114
2014 GL-06 28 36 8 12 12 4 0 67 25 25
2014 GL-07 22 41 9 14 14 0 0 62 29 35
2014 GL-08 17 58 17 0 8 0 0 75 8 12
2014 GL-10 19 46 16 8 8 3 0 67 17 37
2011 GL 24 38 14 11 8 5 0 66 20 473
2011 GL-02 29 29 17 13 4 8 0 64 18 24
2011 GL-03 37 27 8 13 11 5 0 67 25 63
2011 GL-05 25 40 12 10 7 6 0 69 18 121
2011 GL-06 20 33 18 8 14 6 0 57 24 49
2011 GL-07 20 44 20 7 9 0 0 64 16 55
2011 GL-08 25 45 10 10 10 0 0 70 20 20
2011 GL-09 40 20 10 20 0 10 0 67 22 10
2011 GL-10 24 36 17 12 5 5 2 64 18 59
2011 GL-11 23 46 8 8 0 15 0 82 9 13

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GL 23 31 23 13 9 2 0 54 23 412
2019 GL-02 43 30 13 8 5 3 0 74 13 40
2019 GL-03 27 36 21 12 3 1 0 64 15 73
2019 GL-05 28 30 20 13 7 3 0 59 20 116
2019 GL-06 15 27 15 24 18 0 0 42 42 33
2019 GL-07 11 25 33 11 19 0 0 36 31 36
2019 GL-09 8 38 23 0 23 8 0 50 25 13
2019 GL-10 7 31 31 15 15 0 0 39 30 54
2018 GL 17 34 22 15 9 2 0 52 25 459
2018 GL-02 14 34 11 17 23 0 0 49 40 35
2018 GL-03 20 32 28 11 6 2 0 54 18 99
2018 GL-05 21 39 19 14 5 2 0 62 19 133
2018 GL-06 13 35 10 26 16 0 0 48 42 31
2018 GL-07 9 21 44 9 15 3 0 30 24 34
2018 GL-08 10 30 30 30 0 0 0 40 30 10
2018 GL-09 18 36 36 9 0 0 0 55 9 11
2018 GL-10 15 30 23 28 3 3 0 46 31 40

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GL 16 26 19 15 19 4 1 45 35 414
2019 GL-02 25 23 10 15 15 13 0 54 34 40
2019 GL-03 18 32 18 15 11 7 0 53 28 73
2019 GL-05 19 23 21 15 18 3 0 43 35 117
2019 GL-06 9 21 18 6 41 0 6 31 50 34
2019 GL-07 6 22 22 19 28 3 0 29 49 36
2019 GL-09 31 15 15 15 8 15 0 55 27 13
2019 GL-10 9 39 17 17 19 0 0 48 35 54
2018 GL 16 29 16 14 21 3 1 47 37 460
2018 GL-02 11 43 9 9 26 3 0 56 35 35
2018 GL-03 19 26 18 13 16 4 3 49 32 99
2018 GL-05 22 22 17 15 20 5 1 46 37 133
2018 GL-06 6 26 16 19 32 0 0 32 52 31
2018 GL-07 3 38 6 24 26 0 3 42 52 34
2018 GL-08 18 55 9 0 18 0 0 73 18 11
2018 GL-09 9 55 36 0 0 0 0 64 0 11
2018 GL-10 10 28 18 18 25 3 0 38 44 40
2017 GL 15 28 17 18 16 5 1 46 36 363
2017 GL-02 22 37 9 10 19 3 0 61 29 32
2017 GL-03 20 28 18 22 8 3 0 50 31 61
2017 GL-05 13 25 19 20 16 6 2 41 38 116
2017 GL-06 23 43 4 17 13 0 0 66 30 24
2017 GL-07 4 25 17 13 29 13 0 33 48 24
2017 GL-10 8 29 19 22 17 4 0 40 41 48
2014 GL 15 32 16 16 15 6 0 50 33 375
2014 GL-02 23 32 14 23 9 0 0 55 32 22
2014 GL-03 23 36 13 15 9 4 0 61 25 53
2014 GL-05 14 28 15 15 19 9 1 46 37 115
2014 GL-06 16 20 24 12 24 4 0 38 38 25
2014 GL-07 13 32 6 23 23 3 0 46 48 35
2014 GL-08 8 33 17 33 8 0 0 42 42 12
2014 GL-10 5 41 19 19 5 11 0 52 27 37
2011 GL 11 25 19 17 22 5 1 39 41 473
2011 GL-02 13 33 13 17 25 0 0 46 42 24
2011 GL-03 14 21 14 21 22 6 2 38 47 63
2011 GL-05 10 21 19 17 24 7 1 34 45 121
2011 GL-06 6 22 20 18 31 2 0 29 50 49
2011 GL-07 7 25 18 18 27 4 0 34 47 55
2011 GL-08 10 25 20 25 15 5 0 37 42 20
2011 GL-09 10 30 30 20 10 0 0 40 30 10
2011 GL-10 17 34 17 10 17 5 0 54 29 59
2011 GL-11 23 31 15 15 0 15 0 64 18 13

Question 44. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GL 17 27 18 16 19 3 0 45 36 413
2019 GL-02 28 28 15 10 13 8 0 59 24 40
2019 GL-03 16 27 18 19 12 7 0 47 34 73
2019 GL-05 20 29 16 15 17 3 0 50 33 117
2019 GL-06 18 15 12 15 41 0 0 32 56 34
2019 GL-07 11 20 23 20 26 0 0 31 46 35
2019 GL-09 15 31 23 15 15 0 0 46 31 13
2019 GL-10 7 35 22 15 20 0 0 43 35 54
2018 GL 14 22 21 21 20 2 0 36 42 459
2018 GL-02 3 23 31 14 26 3 0 26 41 35
2018 GL-03 18 23 21 18 19 3 0 41 37 97
2018 GL-05 21 22 19 19 16 2 1 44 36 134
2018 GL-06 3 10 26 39 23 0 0 13 61 31
2018 GL-07 6 18 26 24 26 0 0 24 50 34
2018 GL-08 9 36 9 18 27 0 0 45 45 11
2018 GL-09 0 36 27 27 9 0 0 36 36 11
2018 GL-10 10 20 18 20 28 5 0 32 50 40
2017 GL 13 29 20 19 15 4 1 44 35 363
2017 GL-02 22 22 22 19 12 3 0 45 32 32
2017 GL-03 14 36 23 13 10 3 0 52 24 61
2017 GL-05 11 31 18 18 16 4 2 45 36 115
2017 GL-06 34 17 21 17 6 0 4 53 24 24
2017 GL-07 8 29 17 21 21 4 0 39 43 24
2017 GL-10 6 26 23 21 19 6 0 34 42 49
2014 GL 14 29 19 20 12 5 1 46 34 374
2014 GL-02 27 27 18 0 27 0 0 55 27 22
2014 GL-03 15 33 19 19 11 4 0 50 31 54
2014 GL-05 12 26 23 21 8 9 0 42 32 114
2014 GL-06 16 24 28 8 16 8 0 43 26 25
2014 GL-07 12 25 14 29 14 6 0 38 46 35
2014 GL-08 8 33 17 33 8 0 0 42 42 12
2014 GL-10 14 27 19 24 11 5 0 43 37 37
2011 GL 10 24 20 19 25 1 0 34 45 472
2011 GL-02 4 38 8 17 29 0 4 43 48 24
2011 GL-03 11 21 16 21 29 2 2 33 51 63
2011 GL-05 7 23 19 24 24 2 0 31 49 121
2011 GL-06 8 16 22 18 35 0 0 24 53 49
2011 GL-07 9 25 22 15 29 0 0 35 44 55
2011 GL-08 10 40 20 5 25 0 0 50 30 20
2011 GL-09 20 30 30 0 20 0 0 50 20 10
2011 GL-10 8 27 24 20 20 0 0 36 41 59
2011 GL-11 15 8 38 23 15 0 0 23 38 13

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GL 17 23 18 17 20 3 2 42 39 413
2019 GL-02 25 23 13 10 15 15 0 56 29 40
2019 GL-03 19 30 16 18 14 3 0 51 32 73
2019 GL-05 21 21 13 22 17 2 4 44 42 116
2019 GL-06 15 15 12 15 41 0 3 30 58 34
2019 GL-07 11 14 33 11 28 3 0 26 40 36
2019 GL-09 15 15 23 23 23 0 0 31 46 13
2019 GL-10 6 28 22 19 24 2 0 34 43 54
2018 GL 12 25 17 17 26 2 1 38 45 460
2018 GL-02 11 26 11 17 34 0 0 37 51 35
2018 GL-03 12 28 13 19 24 2 1 41 45 98
2018 GL-05 19 24 16 12 26 1 1 44 39 134
2018 GL-06 0 32 16 23 29 0 0 32 52 31
2018 GL-07 12 18 15 24 32 0 0 29 56 34
2018 GL-08 0 36 27 27 9 0 0 36 36 11
2018 GL-09 9 36 18 18 18 0 0 45 36 11
2018 GL-10 3 25 25 18 25 3 3 29 45 40
2017 GL 14 21 19 20 20 4 2 37 42 363
2017 GL-02 22 28 22 13 16 0 0 50 28 32
2017 GL-03 19 30 23 8 15 2 2 51 24 61
2017 GL-05 11 18 19 23 21 5 3 32 48 116
2017 GL-06 23 30 13 26 4 0 4 56 31 24
2017 GL-07 9 13 17 35 13 9 4 25 55 23
2017 GL-10 6 19 10 20 33 10 2 28 60 49
2014 GL 14 34 13 16 20 3 1 50 37 375
2014 GL-02 18 18 14 14 32 5 0 38 48 22
2014 GL-03 9 30 15 17 26 4 0 40 44 54
2014 GL-05 13 45 9 19 11 3 0 59 31 115
2014 GL-06 24 16 20 8 28 0 4 42 38 25
2014 GL-07 16 35 14 20 12 3 0 52 33 35
2014 GL-08 25 33 0 17 25 0 0 58 42 12
2014 GL-10 14 35 11 11 19 3 8 55 33 37
2011 GL 10 26 19 15 28 2 1 36 44 473
2011 GL-02 8 33 21 8 29 0 0 42 38 24
2011 GL-03 10 25 24 13 24 3 2 37 38 63
2011 GL-05 9 26 16 16 31 2 0 36 48 121
2011 GL-06 8 24 20 10 37 0 0 33 47 49
2011 GL-07 15 18 22 11 31 2 2 34 43 55
2011 GL-08 15 35 15 20 15 0 0 50 35 20
2011 GL-09 0 50 20 0 30 0 0 50 30 10
2011 GL-10 8 27 15 24 20 2 3 38 46 59
2011 GL-11 0 23 31 23 23 0 0 23 46 13

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GL 51 19 15 5 4 2 2 74 10 413
2019 GL-02 65 20 5 5 0 3 3 89 5 40
2019 GL-03 56 12 14 5 4 4 4 75 10 73
2019 GL-05 55 19 16 5 2 1 3 77 7 116
2019 GL-06 50 21 15 6 9 0 0 71 15 34
2019 GL-07 22 31 22 6 11 3 6 58 18 36
2019 GL-09 23 23 38 0 0 15 0 55 0 13
2019 GL-10 50 20 17 7 6 0 0 70 13 54

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GL 56 10 8 4 6 3 14 80 11 413
2019 GL-02 83 3 3 3 0 3 8 94 3 40
2019 GL-03 53 8 12 1 0 7 18 82 2 73
2019 GL-05 56 12 7 3 9 2 12 79 13 116
2019 GL-06 53 12 6 6 9 0 15 76 17 34
2019 GL-07 33 17 11 6 8 3 22 67 19 36
2019 GL-09 46 15 15 0 0 15 8 80 0 13
2019 GL-10 67 7 2 2 7 2 13 87 11 54

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GL 35 24 16 12 8 2 2 62 21 409
2019 GL-02 55 23 13 3 5 0 3 79 8 40
2019 GL-03 29 29 18 15 4 3 3 61 20 73
2019 GL-05 36 24 13 17 6 2 3 63 24 115
2019 GL-06 48 21 12 3 15 0 0 70 18 33
2019 GL-07 26 23 29 9 9 0 6 52 18 35
2019 GL-09 23 15 23 8 15 15 0 45 27 13
2019 GL-10 31 24 13 13 17 0 2 57 30 54

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GL 34 23 17 10 10 4 3 61 21 411
2019 GL-02 45 35 5 3 8 3 3 84 11 40
2019 GL-03 28 25 18 13 7 6 4 58 22 72
2019 GL-05 37 24 14 13 7 3 3 65 21 116
2019 GL-06 41 21 15 9 15 0 0 62 24 34
2019 GL-07 19 28 19 8 17 3 6 52 27 36
2019 GL-09 31 8 38 0 8 15 0 45 9 13
2019 GL-10 35 20 13 9 15 2 6 60 26 54

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GL 33 16 22 12 9 4 4 54 23 412
2019 GL-02 50 15 15 8 3 5 5 72 11 40
2019 GL-03 30 19 22 14 5 7 3 55 21 73
2019 GL-05 31 13 27 16 7 2 4 47 25 116
2019 GL-06 32 18 21 12 18 0 0 50 29 34
2019 GL-07 25 19 17 14 11 6 8 52 29 36
2019 GL-09 38 15 31 0 8 8 0 58 8 13
2019 GL-10 33 24 13 6 17 4 4 62 24 54

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GL 50 23 11 5 4 4 3 78 9 409
2019 GL-02 58 20 8 5 0 5 5 86 6 40
2019 GL-03 38 28 17 10 1 6 1 70 12 72
2019 GL-05 57 23 8 3 3 2 3 84 7 115
2019 GL-06 48 36 9 3 3 0 0 85 6 33
2019 GL-07 39 17 11 14 8 6 6 63 25 36
2019 GL-09 46 23 15 0 0 15 0 82 0 13
2019 GL-10 56 20 13 0 7 0 4 79 8 54

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GL 65 12 7 3 5 4 3 84 9 410
2019 GL-02 73 18 3 0 3 3 3 95 3 40
2019 GL-03 62 12 12 4 1 5 3 81 6 73
2019 GL-05 73 14 3 2 3 3 3 92 6 115
2019 GL-06 65 6 3 18 6 3 0 73 24 34
2019 GL-07 33 22 14 0 17 3 11 65 19 36
2019 GL-09 54 8 8 8 8 15 0 73 18 13
2019 GL-10 72 9 6 0 8 0 6 86 8 53

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GL 66 10 7 3 4 3 7 84 8 406
2019 GL-02 75 10 0 3 3 5 5 94 6 40
2019 GL-03 63 14 8 4 1 4 5 85 6 73
2019 GL-05 75 7 5 2 2 2 7 90 4 113
2019 GL-06 75 9 6 3 0 0 6 90 3 32
2019 GL-07 39 14 8 8 14 6 11 63 27 36
2019 GL-09 62 8 0 0 8 15 8 90 10 13
2019 GL-10 64 6 8 8 8 0 8 76 16 53

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GL 16 37 21 14 10 2 0 54 24 415
2019 GL-02 18 50 13 10 0 10 0 75 11 40
2019 GL-03 16 38 26 14 5 1 0 55 19 74
2019 GL-05 20 33 20 17 8 3 0 54 25 117
2019 GL-06 12 26 29 6 26 0 0 38 32 34
2019 GL-07 11 28 28 14 19 0 0 39 33 36
2019 GL-09 8 62 8 8 15 0 0 69 23 13
2019 GL-10 15 44 13 20 7 0 0 59 28 54
2018 GL 11 32 24 15 15 3 0 44 31 461
2018 GL-02 3 31 14 29 23 0 0 34 51 35
2018 GL-03 15 33 20 16 15 0 0 48 31 99
2018 GL-05 14 31 28 9 13 4 0 48 23 134
2018 GL-06 3 29 32 10 23 3 0 33 33 31
2018 GL-07 9 29 29 15 18 0 0 38 32 34
2018 GL-08 9 55 9 18 9 0 0 64 27 11
2018 GL-09 9 18 45 18 0 9 0 30 20 11
2018 GL-10 10 33 25 10 20 3 0 44 31 40
2017 GL 16 31 23 14 13 3 0 48 28 362
2017 GL-02 19 28 28 9 9 6 0 50 20 32
2017 GL-03 19 35 15 17 14 0 0 55 30 61
2017 GL-05 15 24 27 15 13 6 0 41 30 115
2017 GL-06 21 43 9 15 13 0 0 64 28 24
2017 GL-07 17 38 21 13 13 0 0 54 25 24
2017 GL-10 13 33 21 19 15 0 0 45 34 48

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GL 28 31 25 8 7 2 0 60 14 414
2019 GL-02 43 28 23 3 0 5 0 74 3 40
2019 GL-03 36 28 23 8 3 1 0 66 11 74
2019 GL-05 34 30 22 10 3 1 0 65 13 117
2019 GL-06 15 29 29 9 18 0 0 44 26 34
2019 GL-07 17 14 39 11 17 3 0 31 29 36
2019 GL-09 15 62 15 0 8 0 0 77 8 13
2019 GL-10 11 45 26 9 8 0 0 57 17 53
2018 GL 22 43 18 7 7 2 0 67 15 460
2018 GL-02 20 40 17 3 20 0 0 60 23 35
2018 GL-03 29 37 18 9 4 2 0 68 13 99
2018 GL-05 22 46 22 4 4 1 1 69 8 134
2018 GL-06 23 42 13 13 6 3 0 67 20 31
2018 GL-07 9 39 21 15 12 3 0 50 28 33
2018 GL-08 18 73 0 0 9 0 0 91 9 11
2018 GL-09 18 45 27 9 0 0 0 64 9 11
2018 GL-10 20 43 10 10 15 3 0 64 26 40
2017 GL 27 41 18 7 6 1 0 68 13 363
2017 GL-02 37 40 13 0 10 0 0 78 10 32
2017 GL-03 40 36 12 8 2 2 0 78 10 61
2017 GL-05 22 47 20 4 4 2 1 71 9 116
2017 GL-06 28 34 21 13 4 0 0 62 17 24
2017 GL-07 22 30 30 4 13 0 0 52 17 23
2017 GL-10 21 47 18 8 6 0 0 68 14 49
2014 GL 30 42 13 8 4 3 0 74 13 375
2014 GL-02 41 41 5 9 0 5 0 86 10 22
2014 GL-03 39 33 15 7 6 0 0 72 13 54
2014 GL-05 25 43 14 12 2 4 0 71 15 115
2014 GL-06 36 36 4 4 12 8 0 78 17 25
2014 GL-07 23 39 14 12 6 6 0 66 18 35
2014 GL-08 25 67 8 0 0 0 0 92 0 12
2014 GL-10 22 51 16 0 5 5 0 77 6 37
2011 GL 18 36 22 10 12 2 0 55 22 473
2011 GL-02 13 42 17 4 25 0 0 54 29 24
2011 GL-03 29 32 13 6 14 5 2 64 22 63
2011 GL-05 23 32 23 11 10 1 0 56 21 121
2011 GL-06 8 27 24 20 18 2 0 35 40 49
2011 GL-07 11 38 25 7 18 0 0 49 25 55
2011 GL-08 15 50 15 20 0 0 0 65 20 20
2011 GL-09 20 40 20 20 0 0 0 60 20 10
2011 GL-10 20 47 19 3 7 2 2 70 11 59
2011 GL-11 8 46 31 0 0 15 0 64 0 13

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GL 33 30 21 7 4 5 1 67 11 413
2019 GL-02 45 23 20 0 5 8 0 73 5 40
2019 GL-03 35 27 19 14 0 5 0 66 14 74
2019 GL-05 41 31 18 3 1 3 2 76 5 116
2019 GL-06 24 32 18 12 9 6 0 59 22 34
2019 GL-07 14 33 31 6 11 6 0 50 18 36
2019 GL-09 23 46 23 0 0 8 0 75 0 13
2019 GL-10 20 39 22 11 4 2 2 62 15 54
2018 GL 25 35 24 7 6 3 0 62 14 454
2018 GL-02 17 40 20 6 14 3 0 59 21 35
2018 GL-03 33 29 24 8 4 2 0 63 13 98
2018 GL-05 24 36 26 5 5 3 2 63 10 130
2018 GL-06 37 37 13 7 7 0 0 73 13 30
2018 GL-07 9 27 33 9 12 9 0 40 23 33
2018 GL-08 18 36 36 0 9 0 0 55 9 11
2018 GL-09 36 36 18 9 0 0 0 73 9 11
2018 GL-10 18 43 23 10 5 3 0 62 15 40
2017 GL 27 35 19 8 6 4 1 66 14 362
2017 GL-02 40 31 9 10 10 0 0 72 19 32
2017 GL-03 44 26 20 5 3 2 0 71 9 61
2017 GL-05 21 37 22 8 3 8 3 64 12 116
2017 GL-06 36 34 13 9 9 0 0 70 17 24
2017 GL-07 21 21 21 17 8 8 4 48 29 24
2017 GL-10 25 48 14 4 8 0 0 74 13 48
2014 GL 29 37 16 5 5 6 1 72 11 375
2014 GL-02 32 23 23 9 0 9 5 63 11 22
2014 GL-03 39 30 15 6 4 6 2 74 10 54
2014 GL-05 31 38 14 5 5 4 1 74 11 115
2014 GL-06 24 40 8 4 12 12 0 73 18 25
2014 GL-07 22 46 9 12 3 9 0 75 16 35
2014 GL-08 25 50 8 8 0 8 0 82 9 12
2014 GL-10 16 59 8 3 5 8 0 82 9 37

Question 50. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GL 38 36 11 10 5 0 0 74 15 414
2019 GL-02 55 33 3 8 0 3 0 90 8 40
2019 GL-03 43 32 8 11 5 0 0 76 16 74
2019 GL-05 45 34 11 9 1 0 0 79 9 116
2019 GL-06 24 44 9 9 15 0 0 68 24 34
2019 GL-07 14 42 19 17 8 0 0 56 25 36
2019 GL-09 23 46 0 23 8 0 0 69 31 13
2019 GL-10 30 37 15 11 7 0 0 67 19 54
2018 GL 30 43 13 8 7 0 0 72 14 457
2018 GL-02 29 41 6 6 18 0 0 71 24 34
2018 GL-03 39 39 11 5 5 0 0 79 10 99
2018 GL-05 34 38 20 5 2 0 0 72 8 132
2018 GL-06 16 48 13 13 10 0 0 65 23 31
2018 GL-07 21 39 15 15 9 0 0 61 24 33
2018 GL-08 18 55 18 9 0 0 0 73 9 11
2018 GL-09 18 73 9 0 0 0 0 91 0 11
2018 GL-10 23 45 10 13 10 0 0 68 23 40
2017 GL 33 42 14 6 6 0 0 74 11 363
2017 GL-02 50 28 3 9 10 0 0 78 19 32
2017 GL-03 45 33 7 12 3 0 0 78 15 61
2017 GL-05 30 45 19 3 3 0 0 75 6 115
2017 GL-06 36 43 17 0 4 0 0 79 4 24
2017 GL-07 13 50 21 8 8 0 0 63 17 24
2017 GL-10 22 52 14 8 4 0 0 73 12 49
2014 GL 37 40 12 7 5 0 0 76 11 371
2014 GL-02 41 50 5 5 0 0 0 91 5 22
2014 GL-03 45 25 13 9 8 0 0 70 17 53
2014 GL-05 34 42 14 7 2 0 0 77 9 113
2014 GL-06 38 38 4 13 8 0 0 75 21 24
2014 GL-07 23 48 12 9 9 0 0 71 17 35
2014 GL-08 25 50 25 0 0 0 0 75 0 12
2014 GL-10 28 50 11 6 6 0 0 78 11 36
2011 GL 26 38 16 10 10 1 0 64 20 473
2011 GL-02 21 38 21 4 17 0 0 58 21 24
2011 GL-03 33 32 16 11 8 0 0 65 19 63
2011 GL-05 31 32 18 11 7 1 0 63 18 121
2011 GL-06 16 35 14 14 20 0 0 51 35 49
2011 GL-07 16 36 18 13 16 0 0 53 29 55
2011 GL-08 25 50 10 15 0 0 0 75 15 20
2011 GL-09 20 70 10 0 0 0 0 90 0 10
2011 GL-10 27 49 12 8 3 0 0 76 12 59
2011 GL-11 23 54 23 0 0 0 0 77 0 13

Question 51. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GL 33 29 17 13 8 0 0 62 21 414
2019 GL-02 53 28 13 5 0 3 0 82 5 40
2019 GL-03 38 34 12 11 5 0 0 72 16 74
2019 GL-05 38 28 18 10 5 0 0 67 15 117
2019 GL-06 21 18 21 24 15 0 3 39 39 34
2019 GL-07 14 19 22 17 28 0 0 33 44 36
2019 GL-09 23 46 8 8 15 0 0 69 23 13
2019 GL-10 21 32 23 13 11 0 0 53 25 53
2018 GL 27 31 19 10 12 1 0 58 23 458
2018 GL-02 21 38 12 9 21 0 0 59 29 34
2018 GL-03 37 33 13 9 7 1 0 70 16 98
2018 GL-05 29 32 16 11 10 1 0 62 22 134
2018 GL-06 13 16 42 13 16 0 0 29 29 31
2018 GL-07 12 27 24 12 21 3 0 41 34 33
2018 GL-08 0 55 27 9 9 0 0 55 18 11
2018 GL-09 27 27 45 0 0 0 0 55 0 11
2018 GL-10 25 25 18 15 18 0 0 50 33 40
2017 GL 30 32 16 15 7 1 0 62 22 364
2017 GL-02 40 28 13 12 6 0 0 69 19 32
2017 GL-03 47 31 5 15 2 0 0 78 17 61
2017 GL-05 25 39 18 14 3 1 0 64 17 116
2017 GL-06 34 23 17 9 17 0 0 57 26 24
2017 GL-07 21 21 4 38 13 4 0 43 52 24
2017 GL-10 24 27 25 19 6 0 0 51 25 49
2014 GL 31 38 13 13 5 1 0 69 18 376
2014 GL-02 50 36 5 9 0 0 0 86 9 22
2014 GL-03 39 35 9 11 6 0 0 74 17 54
2014 GL-05 29 42 11 15 2 1 0 72 17 115
2014 GL-06 24 44 4 12 16 0 0 68 28 25
2014 GL-07 22 26 17 26 9 0 0 48 35 35
2014 GL-08 25 42 25 8 0 0 0 67 8 12
2014 GL-10 14 49 27 5 5 0 0 62 11 37
2011 GL 25 33 17 12 13 1 0 58 25 472
2011 GL-02 17 29 33 8 13 0 0 46 21 24
2011 GL-03 33 40 10 10 8 0 0 73 17 63
2011 GL-05 29 32 17 11 11 1 0 62 22 121
2011 GL-06 18 29 14 16 18 4 0 49 36 49
2011 GL-07 18 31 24 13 15 0 0 49 27 55
2011 GL-08 15 40 15 15 15 0 0 55 30 20
2011 GL-09 50 10 30 0 10 0 0 60 10 10
2011 GL-10 24 29 17 17 12 0 0 53 29 58
2011 GL-11 31 54 15 0 0 0 0 85 0 13

Question 52. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GL 28 31 14 17 8 0 0 60 26 413
2019 GL-02 48 38 3 5 3 3 3 89 8 40
2019 GL-03 32 38 12 12 4 1 0 71 16 74
2019 GL-05 34 30 16 15 6 0 0 64 21 116
2019 GL-06 21 21 15 32 12 0 0 41 44 34
2019 GL-07 11 17 25 25 22 0 0 28 47 36
2019 GL-09 15 38 8 31 8 0 0 54 38 13
2019 GL-10 17 32 17 25 9 0 0 49 34 53
2018 GL 23 30 22 13 12 1 0 53 25 455
2018 GL-02 23 26 20 14 17 0 0 49 31 35
2018 GL-03 32 31 18 14 5 0 0 62 19 98
2018 GL-05 28 28 23 14 8 0 0 56 22 133
2018 GL-06 13 16 45 6 19 0 0 29 26 31
2018 GL-07 6 34 16 16 25 0 3 42 42 32
2018 GL-08 0 55 18 9 18 0 0 55 27 11
2018 GL-10 20 33 13 13 23 0 0 53 35 40
2017 GL 25 35 17 14 9 0 0 60 23 362
2017 GL-02 31 31 19 6 13 0 0 62 19 32
2017 GL-03 39 38 8 8 7 0 0 76 15 61
2017 GL-05 20 42 16 17 4 0 0 62 22 114
2017 GL-06 38 19 26 4 9 4 0 60 13 24
2017 GL-07 13 38 13 21 17 0 0 50 38 24
2017 GL-10 18 33 23 16 10 0 0 51 27 49
2014 GL 27 38 16 14 6 0 0 65 19 376
2014 GL-02 41 27 14 14 5 0 0 68 18 22
2014 GL-03 31 37 7 19 6 0 0 68 24 54
2014 GL-05 25 41 20 12 2 0 0 66 14 115
2014 GL-06 20 48 4 16 12 0 0 68 28 25
2014 GL-07 17 32 13 32 6 0 0 49 38 35
2014 GL-08 8 50 25 0 17 0 0 58 17 12
2014 GL-10 19 43 24 8 5 0 0 62 14 37
2011 GL 18 32 18 18 14 0 0 50 32 472
2011 GL-02 21 25 21 8 25 0 0 46 33 24
2011 GL-03 27 33 14 16 10 0 0 60 25 63
2011 GL-05 17 32 14 22 14 0 0 50 36 121
2011 GL-06 8 29 20 20 22 0 0 37 43 49
2011 GL-07 13 33 24 16 15 0 0 45 31 55
2011 GL-08 15 30 20 15 20 0 0 45 35 20
2011 GL-09 40 30 20 10 0 0 0 70 10 10
2011 GL-10 15 37 24 17 7 0 0 53 24 59
2011 GL-11 31 54 15 0 0 0 0 85 0 13

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GL 35 27 17 10 7 3 1 64 18 413
2019 GL-02 50 30 13 0 5 3 0 82 5 40
2019 GL-03 47 24 14 7 5 3 0 74 13 74
2019 GL-05 35 26 18 11 6 3 1 63 18 117
2019 GL-06 18 26 26 24 0 3 3 47 25 34
2019 GL-07 25 19 25 6 19 3 3 47 26 36
2019 GL-09 15 38 38 8 0 0 0 54 8 13
2019 GL-10 28 30 13 15 13 0 0 58 28 53
2018 GL 28 27 19 15 9 2 0 56 25 457
2018 GL-02 29 32 15 6 15 3 0 64 21 34
2018 GL-03 38 26 16 12 7 0 0 65 19 99
2018 GL-05 28 26 22 16 8 1 0 54 24 132
2018 GL-06 13 29 13 32 6 3 3 45 41 31
2018 GL-07 18 33 9 18 18 3 0 53 38 33
2018 GL-08 18 36 18 9 18 0 0 55 27 11
2018 GL-09 18 18 36 27 0 0 0 36 27 11
2018 GL-10 18 30 28 13 13 0 0 48 25 40
2017 GL 29 26 18 14 8 4 1 58 23 362
2017 GL-02 28 38 12 6 13 3 0 68 19 32
2017 GL-03 44 23 22 7 2 3 0 69 9 61
2017 GL-05 25 20 21 17 10 3 3 48 29 116
2017 GL-06 43 21 11 13 13 0 0 64 26 24
2017 GL-07 25 25 8 17 17 8 0 55 36 24
2017 GL-10 18 30 21 19 4 6 0 52 25 47
2014 GL 33 29 17 11 5 4 1 65 17 376
2014 GL-02 36 23 23 14 5 0 0 59 18 22
2014 GL-03 39 33 9 11 2 6 0 76 14 54
2014 GL-05 31 30 17 14 4 4 0 64 18 115
2014 GL-06 28 28 16 8 12 8 0 61 22 25
2014 GL-07 29 30 20 12 3 3 3 63 15 35
2014 GL-08 17 25 17 33 0 8 0 45 36 12
2014 GL-10 24 46 14 11 3 0 3 72 14 37
2011 GL 28 28 16 11 11 6 1 60 23 473
2011 GL-02 25 38 4 13 21 0 0 63 33 24
2011 GL-03 35 27 13 8 6 10 2 70 16 63
2011 GL-05 31 24 12 12 12 7 1 60 27 121
2011 GL-06 24 27 16 12 10 8 2 57 25 49
2011 GL-07 20 27 20 11 15 4 4 51 27 55
2011 GL-08 25 30 20 20 5 0 0 55 25 20
2011 GL-09 40 20 30 0 10 0 0 60 10 10
2011 GL-10 27 31 20 10 8 3 0 60 19 59
2011 GL-11 23 23 38 0 0 15 0 55 0 13
Top of Page

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2019 GL 15 51 34 415
2019 GL-02 15 55 30 40
2019 GL-03 9 54 36 74
2019 GL-05 15 50 34 117
2019 GL-06 21 41 38 34
2019 GL-07 28 33 39 36
2019 GL-09 8 69 23 13
2019 GL-10 9 54 37 54
2018 GL 16 47 38 455
2018 GL-02 15 41 44 34
2018 GL-03 13 52 35 97
2018 GL-05 18 40 42 132
2018 GL-06 19 42 39 31
2018 GL-07 24 33 42 33
2018 GL-08 18 73 9 11
2018 GL-09 9 55 36 11
2018 GL-10 10 60 30 40
2017 GL 17 50 33 362
2017 GL-02 6 72 22 32
2017 GL-03 14 56 30 61
2017 GL-05 26 38 35 116
2017 GL-06 9 60 32 24
2017 GL-07 13 38 50 24
2017 GL-10 13 51 37 48
2014 GL 11 51 38 375
2014 GL-02 13 52 35 23
2014 GL-03 9 49 42 53
2014 GL-05 14 46 40 116
2014 GL-06 8 56 36 25
2014 GL-07 17 35 48 35
2014 GL-08 25 25 50 12
2014 GL-10 14 49 38 37
2011 GL 15 58 27 472
2011 GL-02 13 58 29 24
2011 GL-03 16 59 25 63
2011 GL-05 13 57 30 121
2011 GL-06 18 59 22 49
2011 GL-07 15 47 38 55
2011 GL-08 20 55 25 20
2011 GL-09 0 90 10 10
2011 GL-10 16 62 22 58
2011 GL-11 8 69 23 13

Question 55. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2019 GL 20 17 15 22 13 13 60
2019 GL-05 18 12 24 24 12 12 17
2019 GL-07 30 20 10 30 0 10 10
2018 GL 32 13 9 24 12 11 76
2018 GL-03 33 7 13 20 27 0 15
2018 GL-05 20 16 4 32 12 16 25
2017 GL 23 16 13 29 11 8 62
2017 GL-05 16 10 13 38 13 10 31
2014 GL 20 25 15 30 9999 10 40
2014 GL-05 0 25 31 25 9999 19 16
2011 GL 41 12 16 19 9999 13 69
2011 GL-03 10 40 20 20 9999 10 10
2011 GL-05 20 13 20 27 9999 20 15
Top of Page

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GL 27 53 10 6 3 1 0 81 9 414
2019 GL-02 38 43 8 5 3 5 0 84 8 40
2019 GL-03 22 56 8 8 4 1 0 79 13 73
2019 GL-05 28 54 9 6 3 0 0 82 9 117
2019 GL-06 21 47 18 12 3 0 0 68 15 34
2019 GL-07 26 66 9 0 0 0 0 91 0 35
2019 GL-09 23 38 31 0 8 0 0 62 8 13
2019 GL-10 28 57 7 7 0 0 0 85 7 54

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GL 40 37 12 3 5 3 0 79 8 414
2019 GL-02 53 28 10 5 0 5 0 84 5 40
2019 GL-03 43 36 12 1 3 4 0 83 4 74
2019 GL-05 45 32 12 3 3 3 0 81 7 117
2019 GL-06 29 32 18 6 12 3 0 64 18 34
2019 GL-07 20 49 14 6 11 0 0 69 17 35
2019 GL-09 46 38 15 0 0 0 0 85 0 13
2019 GL-10 30 49 11 4 4 2 0 81 8 53
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 GL 20 80 411
2019 GL-02 20 80 40
2019 GL-03 20 80 74
2019 GL-05 20 80 115
2019 GL-06 21 79 34
2019 GL-07 23 77 35
2019 GL-10 25 75 53
2018 GL 22 78 458
2018 GL-02 29 71 34
2018 GL-03 13 87 100
2018 GL-05 23 77 131
2018 GL-06 42 58 31
2018 GL-07 32 68 34
2018 GL-10 28 72 39

Question 59a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 GL 50 50 84
2019 GL-03 67 33 15
2019 GL-05 57 43 23
2018 GL 48 52 103
2018 GL-02 50 50 10
2018 GL-05 57 43 30
2018 GL-06 38 62 13
2018 GL-10 55 45 11

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 GL 61 39 84
2019 GL-03 53 47 15
2019 GL-05 57 43 23
2018 GL 59 41 101
2018 GL-05 40 60 30
2018 GL-06 62 38 13
2018 GL-07 55 45 11
2018 GL-10 55 45 11

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 GL 0 100 84
2019 GL-03 0 100 15
2019 GL-05 0 100 23
2019 GL-10 0 100 13
2018 GL 0 100 100
2018 GL-03 0 100 13
2018 GL-05 0 100 30
2018 GL-06 0 100 13
2018 GL-07 0 100 10
2018 GL-10 0 100 11

Question 59e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 GL 6 94 84
2019 GL-03 0 100 15
2018 GL 5 95 100
2018 GL-03 0 100 13
2018 GL-05 0 100 30
2018 GL-10 0 100 11

Question 59f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 GL 17 83 84
2019 GL-05 35 65 23
2018 GL 19 81 101
2018 GL-03 0 100 13
2018 GL-05 27 73 30

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 GL 51 49 82
2019 GL-03 40 60 15
2019 GL-05 57 43 23
2019 GL-10 45 55 11
2018 GL 42 58 101
2018 GL-02 50 50 10
2018 GL-05 28 72 29
2018 GL-06 54 46 13
2018 GL-10 45 55 11

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 GL 50 50 82
2019 GL-03 53 47 15
2019 GL-05 35 65 23
2019 GL-10 45 55 11
2018 GL 50 50 101
2018 GL-03 46 54 13
2018 GL-05 24 76 29
2018 GL-06 54 46 13

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 GL 48 52 82
2019 GL-03 60 40 15
2019 GL-05 26 74 23
2018 GL 40 60 100
2018 GL-03 46 54 13
2018 GL-05 28 72 29

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 GL 45 55 82
2019 GL-03 40 60 15
2019 GL-05 30 70 23
2018 GL 44 56 100
2018 GL-03 46 54 13
2018 GL-05 38 62 29
2018 GL-06 46 54 13
2018 GL-07 50 50 10

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 GL 30 70 82
2019 GL-03 33 67 15
2019 GL-10 45 55 11
2018 GL 27 73 100

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 GL 66 34 82
2019 GL-03 40 60 15
2019 GL-05 70 30 23
2018 GL 67 33 101
2018 GL-05 67 33 30

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 GL 51 49 82
2019 GL-03 53 47 15
2019 GL-05 48 52 23
2018 GL 34 66 101
2018 GL-02 50 50 10
2018 GL-05 34 66 29

Question 60i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 GL 12 88 82
2019 GL-03 0 100 15
2018 GL 8 92 100
2018 GL-02 0 100 10
2018 GL-06 0 100 13

Question 60j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 GL 23 77 82
2019 GL-05 22 78 23
2018 GL 16 84 99

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 GL 50 50 82
2019 GL-03 60 40 15
2019 GL-05 26 74 23
2018 GL 51 49 99
2018 GL-05 34 66 29

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 GL 50 50 82
2019 GL-03 40 60 15
2019 GL-05 52 48 23
2019 GL-10 45 55 11
2018 GL 40 60 102
2018 GL-05 40 60 30
2018 GL-07 50 50 10
2018 GL-10 45 55 11

Question 60m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 GL 11 89 82
2018 GL 12 88 99
2018 GL-06 0 100 13

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 GL 52 48 82
2019 GL-03 60 40 15
2019 GL-05 70 30 23
2019 GL-10 45 55 11
2018 GL 54 46 101
2018 GL-03 38 62 13
2018 GL-05 52 48 29
2018 GL-07 50 50 10

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 GL 37 63 82
2019 GL-05 48 52 23
2018 GL 25 75 100
2018 GL-05 21 79 29

Question 61c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 GL 15 85 82
2018 GL 13 87 100
2018 GL-03 0 100 13

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 GL 27 73 82
2019 GL-05 30 70 23
2018 GL 22 78 101
2018 GL-05 21 79 29

Question 61e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 GL 15 85 82
2018 GL 9 91 100
2018 GL-02 0 100 10
2018 GL-03 0 100 13
2018 GL-06 0 100 13

Question 61f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 GL 11 89 82
2019 GL-10 0 100 11
2018 GL 7 93 101
2018 GL-03 0 100 13
2018 GL-06 0 100 13

Question 61g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 GL 22 78 82
2019 GL-05 30 70 23
2018 GL 10 90 100
2018 GL-02 0 100 10
2018 GL-03 0 100 13
2018 GL-05 21 79 29
2018 GL-07 0 100 10
2018 GL-10 0 100 11

Question 61h. What action(s) did you take to address the harassment you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 GL 10 90 82
2019 GL-10 0 100 11
2018 GL 11 89 100
2018 GL-10 0 100 11

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 GL 23 77 82
2018 GL 28 72 102
2018 GL-03 46 54 13
2018 GL-05 27 73 30
2018 GL-06 0 100 13
2018 GL-10 45 55 11

Question 62a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 GL 15 85 72
2018 GL 12 88 93
2018 GL-03 0 100 13

Question 62b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 GL 18 82 72
2018 GL 19 81 93
2018 GL-03 46 54 13
2018 GL-05 18 82 28

Question 62c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 GL 17 83 72
2019 GL-10 0 100 11
2018 GL 11 89 93

Question 62d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 GL 8 92 72
2019 GL-10 0 100 11
2018 GL 8 92 93
2018 GL-06 0 100 13

Question 62e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 GL 10 90 72
2019 GL-10 0 100 11
2018 GL 9 91 93

Question 62h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 GL 15 85 72
2018 GL 15 85 93

Question 62i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 GL 11 89 72
2018 GL 13 87 94

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 GL 33 67 72
2019 GL-10 45 55 11
2018 GL 30 70 93
2018 GL-05 29 71 28

Question 62k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 GL 10 90 72
2018 GL 13 87 94

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 GL 49 51 72
2018 GL 46 54 94
2018 GL-03 54 46 13
2018 GL-05 29 71 28
2018 GL-06 46 54 13

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 GL 63 38 72
2018 GL 58 42 95
2018 GL-03 62 38 13
2018 GL-05 55 45 29
2018 GL-06 46 54 13

Question 62o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 GL 8 92 72
2019 GL-10 0 100 11

Question 62p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 GL 13 88 72
2018 GL 10 90 93
2018 GL-05 21 79 28
2018 GL-06 0 100 13

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 GL 28 72 410
2019 GL-02 21 79 39
2019 GL-03 26 74 74
2019 GL-05 33 67 116
2019 GL-06 26 74 34
2019 GL-07 38 62 34
2019 GL-10 32 68 53

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GL 20 19 22 10 12 12 5 47 27 414
2019 GL-02 28 15 23 3 10 18 5 55 16 40
2019 GL-03 20 16 15 15 9 16 8 48 32 74
2019 GL-05 22 18 22 13 10 10 4 47 27 116
2019 GL-06 18 12 24 9 21 15 3 36 36 34
2019 GL-07 14 11 34 14 20 3 3 27 36 35
2019 GL-09 23 31 8 15 8 8 8 64 27 13
2019 GL-10 9 28 28 11 15 7 2 41 29 54
2018 GL 16 20 24 14 14 10 3 41 32 455
2018 GL-02 14 29 14 9 31 3 0 44 41 35
2018 GL-03 16 23 22 13 10 11 5 46 28 96
2018 GL-05 18 17 29 11 8 14 5 42 23 133
2018 GL-06 10 32 26 13 19 0 0 42 32 31
2018 GL-07 3 21 24 27 18 3 3 26 48 33
2018 GL-08 9 27 18 18 9 9 9 44 33 11
2018 GL-09 27 9 36 9 18 0 0 36 27 11
2018 GL-10 13 13 18 18 24 13 0 30 48 38
2017 GL 15 21 22 12 11 14 4 44 28 363
2017 GL-02 22 25 19 10 13 12 0 53 25 32
2017 GL-03 30 17 24 7 8 12 2 55 17 61
2017 GL-05 10 18 25 12 10 17 8 38 29 116
2017 GL-06 23 21 4 13 17 13 9 57 38 24
2017 GL-07 8 25 21 13 13 17 4 42 32 24
2017 GL-10 13 29 19 15 11 12 2 49 29 48
2014 GL 17 26 19 11 9 15 4 53 24 375
2014 GL-02 13 26 17 9 9 17 9 53 24 23
2014 GL-03 17 33 17 9 2 19 4 64 14 54
2014 GL-05 18 20 17 10 9 22 4 51 26 114
2014 GL-06 16 24 24 12 12 8 4 45 27 25
2014 GL-07 9 25 26 20 9 6 6 38 33 35
2014 GL-08 8 42 25 8 8 8 0 55 18 12
2014 GL-10 8 49 11 8 11 11 3 66 22 37

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GL 30 27 20 9 10 3 0 60 20 414
2019 GL-02 45 23 18 5 10 0 0 68 15 40
2019 GL-03 32 36 11 7 8 4 1 73 16 74
2019 GL-05 34 22 22 13 5 3 1 58 19 116
2019 GL-06 24 21 21 15 18 3 0 45 33 34
2019 GL-07 14 31 26 9 17 3 0 47 26 35
2019 GL-09 31 31 8 15 8 8 0 67 25 13
2019 GL-10 17 31 26 9 15 2 0 49 25 54
2018 GL 24 29 20 10 12 5 0 55 24 454
2018 GL-02 18 38 12 12 21 0 0 56 32 34
2018 GL-03 25 27 21 10 7 8 1 57 20 96
2018 GL-05 28 29 23 11 5 5 0 60 17 133
2018 GL-06 19 26 26 6 23 0 0 45 29 31
2018 GL-07 18 18 21 21 18 3 0 38 41 33
2018 GL-08 18 36 18 9 18 0 0 55 27 11
2018 GL-09 36 9 27 18 9 0 0 45 27 11
2018 GL-10 21 29 16 8 24 3 0 51 32 38
2017 GL 23 30 20 12 9 6 0 57 22 363
2017 GL-02 28 34 16 10 13 0 0 62 22 32
2017 GL-03 37 17 24 12 3 7 0 58 16 61
2017 GL-05 22 34 20 9 6 9 1 62 16 116
2017 GL-06 23 26 13 17 17 4 0 51 36 24
2017 GL-07 13 33 21 8 17 8 0 50 27 24
2017 GL-10 16 40 15 15 11 4 0 58 26 48
2014 GL 26 33 18 7 7 8 0 64 16 376
2014 GL-02 26 39 22 0 9 4 0 68 9 23
2014 GL-03 33 33 13 11 0 9 0 73 12 54
2014 GL-05 27 31 18 8 6 11 0 65 16 116
2014 GL-06 29 25 17 8 17 4 0 57 26 24
2014 GL-07 19 35 26 3 12 3 3 57 15 35
2014 GL-08 25 50 17 8 0 0 0 75 8 12
2014 GL-10 16 43 14 5 14 8 0 65 21 37
2011 GL 23 38 17 11 9 3 0 63 20 470
2011 GL-02 29 38 13 8 13 0 0 67 21 24
2011 GL-03 29 37 19 8 5 3 0 67 13 63
2011 GL-05 29 35 12 13 8 4 0 67 21 120
2011 GL-06 12 39 20 14 12 2 0 52 27 49
2011 GL-07 9 45 16 9 18 2 0 56 28 55
2011 GL-08 21 47 16 11 5 0 0 68 16 19
2011 GL-09 10 70 20 0 0 0 0 80 0 10
2011 GL-10 24 41 14 12 8 2 0 66 21 59
2011 GL-11 31 38 15 8 0 8 0 75 8 13
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 GL 9 91 412
2019 GL-03 8 92 74
2019 GL-05 9 91 116
2019 GL-07 14 86 35
2019 GL-10 11 89 54
2018 GL 11 89 457
2018 GL-02 15 85 34
2018 GL-03 6 94 100
2018 GL-05 11 89 132
2018 GL-07 21 79 34
2018 GL-09 0 100 11
2018 GL-10 15 85 39

Question 67a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 GL 42 58 36
2018 GL 35 65 48

Question 67b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 GL 86 14 36
2018 GL 81 19 47
2018 GL-05 67 33 15

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 GL 0 100 36
2019 GL-05 0 100 11
2018 GL 0 100 47
2018 GL-05 0 100 15

Question 68b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 GL 20 80 35
2018 GL 19 81 47
2018 GL-05 33 67 15

Question 68e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 GL 31 69 35
2018 GL 13 87 47

Question 68f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 GL 23 77 35
2018 GL 33 67 48
2018 GL-05 40 60 15

Question 68j. Please indicate the type of discrimination you experienced. Family status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 GL 26 74 35
2018 GL 11 89 47

Question 68m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 GL 0 100 35
2019 GL-05 0 100 11
2018 GL 0 100 47
2018 GL-05 0 100 15

Question 68n. Please indicate the type of discrimination you experienced. Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 GL 23 77 35
2018 GL 28 72 47

Question 69a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 GL 37 63 35
2018 GL 30 70 47

Question 69d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 GL 23 77 35
2018 GL 28 72 47

Question 69g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 GL 14 86 35
2018 GL 15 85 47

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 GL 49 51 35
2019 GL-05 55 45 11
2018 GL 51 49 47
2018 GL-05 60 40 15

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 GL 13 87 409
2019 GL-03 15 85 74
2019 GL-05 11 89 115
2019 GL-06 15 85 34
2019 GL-07 26 74 35
2019 GL-10 14 86 51

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GL 22 20 23 7 6 17 6 54 16 414
2019 GL-02 33 13 20 3 3 25 5 64 7 40
2019 GL-03 25 21 18 7 3 21 7 62 13 73
2019 GL-05 26 17 19 7 5 18 8 58 16 116
2019 GL-06 21 9 35 12 9 12 3 34 24 34
2019 GL-07 11 17 36 8 14 14 0 32 26 36
2019 GL-09 23 38 15 0 8 8 8 73 9 13
2019 GL-10 13 26 28 7 9 11 6 47 20 54
2018 GL 17 22 29 5 9 14 4 47 17 459
2018 GL-02 14 29 31 3 17 3 3 45 21 35
2018 GL-03 15 28 26 4 7 15 4 54 14 99
2018 GL-05 21 18 32 2 5 19 4 50 9 133
2018 GL-06 10 35 32 3 13 6 0 48 17 31
2018 GL-07 3 12 48 9 15 9 3 17 28 33
2018 GL-08 18 36 9 0 9 18 9 75 13 11
2018 GL-09 20 40 30 0 0 10 0 67 0 10
2018 GL-10 20 10 25 13 15 15 3 36 33 40
2017 GL 18 20 25 4 7 19 6 51 15 361
2017 GL-02 25 31 13 3 13 16 0 66 19 32
2017 GL-03 30 15 29 2 2 15 7 58 4 61
2017 GL-05 12 17 24 6 7 25 9 43 20 113
2017 GL-06 32 17 26 9 0 13 4 59 10 24
2017 GL-07 8 13 25 4 13 29 8 33 27 24
2017 GL-10 14 31 29 0 4 18 4 58 5 49
2014 GL 19 29 20 4 5 19 5 62 12 376
2014 GL-02 22 26 22 9 0 13 9 61 11 23
2014 GL-03 28 21 23 4 2 15 8 63 7 53
2014 GL-05 18 24 16 6 5 27 3 60 16 115
2014 GL-06 20 32 24 0 12 12 0 59 14 25
2014 GL-07 10 29 32 6 3 20 0 49 11 35
2014 GL-08 8 67 17 0 0 8 0 82 0 12
2014 GL-10 11 43 14 5 3 19 5 71 11 37

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GL 34 26 20 6 6 7 2 66 13 413
2019 GL-02 50 18 13 3 5 13 0 77 9 40
2019 GL-03 43 26 15 6 3 7 0 75 9 72
2019 GL-05 39 24 17 7 4 5 3 69 12 116
2019 GL-06 29 15 29 12 9 6 0 47 22 34
2019 GL-07 14 28 31 6 14 8 0 45 21 36
2019 GL-09 31 46 15 0 8 0 0 77 8 13
2019 GL-10 19 37 24 6 11 2 2 58 17 54
2018 GL 24 31 22 7 8 7 1 60 17 455
2018 GL-02 18 44 9 9 18 3 0 64 27 34
2018 GL-03 23 34 22 6 5 8 1 63 12 99
2018 GL-05 29 27 26 4 4 11 0 63 8 132
2018 GL-06 17 38 24 10 10 0 0 55 21 29
2018 GL-07 12 27 33 12 12 3 0 41 25 33
2018 GL-08 27 36 27 0 9 0 0 64 9 11
2018 GL-09 30 50 20 0 0 0 0 80 0 10
2018 GL-10 28 25 13 20 10 3 3 55 32 40
2017 GL 27 29 22 7 5 8 2 62 14 363
2017 GL-02 34 40 10 3 13 0 0 75 16 32
2017 GL-03 37 20 26 2 2 10 3 66 4 61
2017 GL-05 25 28 22 9 5 10 2 60 16 115
2017 GL-06 28 34 17 17 0 4 0 64 18 24
2017 GL-07 21 21 25 8 8 17 0 50 20 24
2017 GL-10 21 42 21 6 2 6 2 69 9 49
2014 GL 29 32 18 5 4 10 1 68 11 377
2014 GL-02 22 39 26 9 0 4 0 64 9 23
2014 GL-03 43 26 20 2 2 7 0 74 4 54
2014 GL-05 27 36 11 9 4 12 0 72 15 115
2014 GL-06 24 36 20 0 12 8 0 65 13 25
2014 GL-07 16 35 26 6 3 14 0 59 10 35
2014 GL-08 25 50 17 0 0 8 0 82 0 12
2014 GL-10 24 38 19 3 5 11 0 70 9 37
2011 GL 30 36 18 7 5 3 0 69 13 471
2011 GL-02 29 38 21 4 4 4 0 70 9 24
2011 GL-03 33 35 17 5 3 5 2 73 8 63
2011 GL-05 35 31 18 10 3 3 0 68 14 120
2011 GL-06 27 19 31 10 10 2 0 47 21 48
2011 GL-07 25 40 11 11 11 2 0 67 22 55
2011 GL-08 30 45 20 5 0 0 0 75 5 20
2011 GL-09 40 50 0 10 0 0 0 90 10 10
2011 GL-10 29 42 15 8 3 2 0 72 12 59
2011 GL-11 23 54 15 0 0 8 0 83 0 13
Top of Page

Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GL 18 23 19 15 25 0 0 41 40 413
2019 GL-02 28 33 20 10 8 3 0 62 18 40
2019 GL-03 12 34 19 19 15 1 0 47 34 74
2019 GL-05 23 22 16 15 23 0 0 46 38 116
2019 GL-06 21 29 24 9 18 0 0 50 26 34
2019 GL-07 9 9 11 17 54 0 0 17 71 35
2019 GL-09 31 8 23 8 31 0 0 38 38 13
2019 GL-10 17 11 19 17 37 0 0 28 54 54
2018 GL 14 19 20 20 26 0 1 33 47 459
2018 GL-02 20 14 29 14 23 0 0 34 37 35
2018 GL-03 12 27 20 18 21 1 1 40 40 100
2018 GL-05 16 17 21 22 24 0 0 33 46 132
2018 GL-06 13 10 23 23 32 0 0 23 55 31
2018 GL-07 3 6 15 24 53 0 0 9 76 34
2018 GL-08 9 18 27 18 27 0 0 27 45 11
2018 GL-09 9 27 18 27 18 0 0 36 45 11
2018 GL-10 15 25 10 30 18 0 3 41 49 40
2017 GL 14 20 19 18 28 0 1 34 46 362
2017 GL-02 12 22 22 22 22 0 0 34 44 32
2017 GL-03 15 19 20 25 20 0 0 34 46 61
2017 GL-05 15 19 16 18 32 0 0 34 51 116
2017 GL-06 17 4 23 13 34 4 4 23 51 24
2017 GL-07 0 17 13 29 42 0 0 17 71 24
2017 GL-10 20 19 25 12 25 0 0 38 37 49

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GL 29 32 21 12 6 1 0 61 18 413
2019 GL-02 48 30 18 0 3 3 0 79 3 40
2019 GL-03 31 36 16 8 5 3 0 69 14 74
2019 GL-05 30 33 20 10 7 0 0 63 17 116
2019 GL-06 38 26 12 15 9 0 0 65 24 34
2019 GL-07 23 17 20 23 17 0 0 40 40 35
2019 GL-09 38 23 23 8 8 0 0 62 15 13
2019 GL-10 15 41 22 19 4 0 0 56 22 54
2018 GL 26 30 25 13 5 0 1 57 18 460
2018 GL-02 46 26 11 14 3 0 0 71 17 35
2018 GL-03 31 35 27 4 3 0 0 66 7 100
2018 GL-05 27 29 23 15 5 0 1 57 20 133
2018 GL-06 10 52 23 13 3 0 0 61 16 31
2018 GL-07 9 21 35 21 15 0 0 29 35 34
2018 GL-08 18 45 9 9 18 0 0 64 27 11
2018 GL-09 36 9 18 36 0 0 0 45 36 11
2018 GL-10 20 25 30 18 5 0 3 46 23 40
2017 GL 29 32 23 11 3 0 1 62 14 360
2017 GL-02 28 44 15 6 3 0 3 74 10 32
2017 GL-03 42 32 23 0 2 0 2 75 2 61
2017 GL-05 28 30 25 12 3 0 3 59 15 115
2017 GL-06 32 26 26 9 9 0 0 57 17 24
2017 GL-07 4 17 33 33 13 0 0 21 46 24
2017 GL-10 23 37 25 13 2 0 0 60 15 49

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GL 43 29 14 7 5 1 1 73 12 413
2019 GL-02 53 35 8 0 0 3 3 92 0 40
2019 GL-03 53 31 11 0 3 3 0 86 3 74
2019 GL-05 51 24 10 13 1 0 1 76 14 116
2019 GL-06 47 29 15 3 6 0 0 76 9 34
2019 GL-07 17 23 20 14 23 0 3 41 38 35
2019 GL-09 46 8 8 15 15 0 8 58 33 13
2019 GL-10 28 35 22 11 4 0 0 63 15 54
2018 GL 34 29 22 8 4 0 3 65 12 456
2018 GL-02 41 24 21 6 9 0 0 65 15 34
2018 GL-03 38 33 22 5 0 0 2 72 5 100
2018 GL-05 33 34 20 5 2 0 5 71 7 132
2018 GL-06 20 37 27 13 3 0 0 57 17 30
2018 GL-07 18 26 24 21 9 0 3 45 30 34
2018 GL-08 55 9 27 0 9 0 0 64 9 11
2018 GL-09 55 27 9 0 9 0 0 82 9 11
2018 GL-10 28 23 28 10 10 0 3 51 21 40
2017 GL 35 33 17 6 4 0 5 72 10 357
2017 GL-02 39 42 10 3 3 0 3 83 7 31
2017 GL-03 52 29 12 3 2 0 3 83 4 61
2017 GL-05 36 27 15 8 4 1 9 71 13 114
2017 GL-06 30 36 4 17 9 0 4 69 27 24
2017 GL-07 8 33 38 4 8 0 8 45 14 24
2017 GL-10 19 48 22 6 2 0 2 69 9 48

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GL 18 26 17 16 23 1 0 44 39 415
2019 GL-02 30 35 18 5 10 3 0 67 15 40
2019 GL-03 22 34 8 18 16 3 0 57 35 74
2019 GL-05 22 26 18 13 21 1 0 48 34 117
2019 GL-06 15 21 26 21 18 0 0 35 38 34
2019 GL-07 6 3 25 19 47 0 0 8 67 36
2019 GL-09 8 38 15 15 23 0 0 46 38 13
2019 GL-10 11 24 19 22 24 0 0 35 46 54
2018 GL 16 24 19 17 23 0 1 41 40 458
2018 GL-02 23 14 26 20 17 0 0 37 37 35
2018 GL-03 18 31 22 15 14 0 0 49 29 100
2018 GL-05 18 24 18 18 20 0 2 43 38 132
2018 GL-06 3 32 13 23 29 0 0 35 52 31
2018 GL-07 6 21 18 12 42 0 0 27 55 33
2018 GL-08 9 45 18 18 9 0 0 55 27 11
2018 GL-09 0 36 36 18 9 0 0 36 27 11
2018 GL-10 18 18 5 18 40 0 3 36 59 40
2017 GL 19 24 24 16 16 0 1 43 32 361
2017 GL-02 16 28 31 12 12 0 0 44 25 32
2017 GL-03 34 33 23 8 3 0 0 66 11 61
2017 GL-05 21 22 24 16 16 0 2 43 32 114
2017 GL-06 9 15 17 30 26 0 4 24 58 24
2017 GL-07 13 17 17 25 29 0 0 29 54 24
2017 GL-10 4 33 27 13 23 0 0 37 36 49

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GL 57 18 11 6 6 1 1 77 12 415
2019 GL-02 80 10 3 3 0 3 3 95 3 40
2019 GL-03 76 15 4 0 0 3 3 96 0 74
2019 GL-05 46 21 17 8 7 1 1 68 15 117
2019 GL-06 59 3 18 15 3 0 3 64 18 34
2019 GL-07 33 19 14 11 22 0 0 53 33 36
2019 GL-09 69 15 15 0 0 0 0 85 0 13
2019 GL-10 56 31 4 0 7 0 2 89 8 54
2018 GL 50 23 11 6 6 0 4 76 12 456
2018 GL-02 71 14 11 3 0 0 0 86 3 35
2018 GL-03 57 25 12 1 0 1 4 86 1 99
2018 GL-05 44 20 11 8 13 0 5 66 22 131
2018 GL-06 48 35 10 3 3 0 0 84 6 31
2018 GL-07 24 21 15 15 24 0 0 45 39 33
2018 GL-08 36 36 9 9 9 0 0 73 18 11
2018 GL-09 64 9 9 9 0 0 9 80 10 11
2018 GL-10 53 33 5 0 3 0 8 92 3 40
2017 GL 50 23 10 7 5 0 4 77 13 361
2017 GL-02 47 28 15 6 0 0 3 78 6 32
2017 GL-03 65 28 5 1 2 0 0 92 3 61
2017 GL-05 51 16 8 13 9 0 4 69 23 115
2017 GL-06 49 4 21 13 9 0 4 56 22 24
2017 GL-07 38 33 13 0 17 0 0 71 17 24
2017 GL-10 43 36 4 6 2 2 6 87 9 49

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GL 37 27 15 8 12 1 0 65 20 414
2019 GL-02 54 21 13 3 5 5 0 78 8 39
2019 GL-03 46 28 8 7 7 3 1 77 14 74
2019 GL-05 36 21 16 13 13 0 1 58 26 117
2019 GL-06 35 35 18 3 9 0 0 71 12 34
2019 GL-07 14 25 19 17 25 0 0 39 42 36
2019 GL-09 38 15 46 0 0 0 0 54 0 13
2019 GL-10 37 39 9 2 13 0 0 76 15 54
2018 GL 30 29 19 10 11 0 1 60 21 457
2018 GL-02 51 23 14 6 6 0 0 74 11 35
2018 GL-03 35 37 18 6 3 0 1 73 9 100
2018 GL-05 19 32 15 15 18 0 1 52 33 131
2018 GL-06 26 39 13 6 16 0 0 65 23 31
2018 GL-07 9 12 21 26 32 0 0 21 59 34
2018 GL-08 10 50 20 0 20 0 0 60 20 10
2018 GL-09 27 27 45 0 0 0 0 55 0 11
2018 GL-10 40 20 30 0 8 0 3 62 8 40
2017 GL 37 27 17 10 7 0 1 65 18 359
2017 GL-02 40 22 22 3 13 0 0 62 16 32
2017 GL-03 52 28 15 2 2 0 2 81 3 61
2017 GL-05 32 26 12 16 14 0 0 58 30 114
2017 GL-06 45 30 9 13 0 4 0 78 13 24
2017 GL-07 21 21 29 25 4 0 0 42 29 24
2017 GL-10 36 31 19 12 0 0 2 68 13 49

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GL 33 28 18 11 9 0 1 62 20 410
2019 GL-02 53 23 15 5 3 3 0 77 8 40
2019 GL-03 36 22 12 15 11 1 3 60 27 73
2019 GL-05 36 33 17 7 6 0 1 70 13 114
2019 GL-06 36 24 12 12 15 0 0 61 27 33
2019 GL-07 14 33 22 19 11 0 0 47 31 36
2019 GL-09 31 31 23 8 8 0 0 62 15 13
2019 GL-10 28 19 31 15 7 0 0 46 22 54
2018 GL 23 32 25 10 9 0 1 56 19 459
2018 GL-02 20 37 29 3 11 0 0 57 14 35
2018 GL-03 25 34 26 10 4 0 1 60 14 100
2018 GL-05 27 30 26 7 8 0 2 58 15 133
2018 GL-06 14 38 21 14 14 0 0 52 28 29
2018 GL-07 15 12 35 15 24 0 0 26 38 34
2018 GL-08 27 9 27 18 18 0 0 36 36 11
2018 GL-09 9 55 27 9 0 0 0 64 9 11
2018 GL-10 18 43 15 10 10 0 5 63 21 40
2017 GL 26 32 19 13 8 0 1 59 21 359
2017 GL-02 28 41 16 3 9 0 3 71 13 32
2017 GL-03 32 34 20 8 5 0 1 66 14 61
2017 GL-05 28 24 24 13 10 0 1 53 23 113
2017 GL-06 34 30 19 9 9 0 0 64 17 24
2017 GL-07 8 33 21 25 13 0 0 42 38 24
2017 GL-10 16 46 10 19 6 2 0 64 25 49

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GL 29 27 22 13 8 1 0 56 22 410
2019 GL-02 50 23 18 8 0 3 0 74 8 40
2019 GL-03 26 30 26 7 8 1 1 58 15 73
2019 GL-05 43 22 19 11 4 1 0 65 15 114
2019 GL-06 21 39 15 9 15 0 0 61 24 33
2019 GL-07 17 11 25 33 14 0 0 28 47 36
2019 GL-09 23 15 31 15 15 0 0 38 31 13
2019 GL-10 13 37 20 20 9 0 0 50 30 54
2018 GL 20 31 23 16 8 0 1 52 25 458
2018 GL-02 29 40 6 17 9 0 0 69 26 35
2018 GL-03 20 32 25 16 6 0 1 53 22 100
2018 GL-05 21 36 22 13 6 1 2 58 19 133
2018 GL-06 7 31 34 17 10 0 0 38 28 29
2018 GL-07 15 26 24 15 18 3 0 42 33 34
2018 GL-08 27 9 27 18 18 0 0 36 36 11
2018 GL-09 18 27 27 27 0 0 0 45 27 11
2018 GL-10 18 21 23 23 13 0 3 39 37 39
2017 GL 25 33 19 15 7 0 1 59 22 356
2017 GL-02 31 44 16 3 6 0 0 75 9 32
2017 GL-03 31 32 25 9 3 0 0 63 12 60
2017 GL-05 29 29 15 14 10 0 4 60 25 113
2017 GL-06 17 43 11 21 9 0 0 60 30 24
2017 GL-07 0 33 21 17 21 4 4 36 41 24
2017 GL-10 17 38 16 27 2 0 0 55 29 48

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GL 33 30 17 11 8 1 0 64 19 409
2019 GL-02 48 33 13 5 0 3 0 82 5 40
2019 GL-03 32 32 18 7 8 1 1 66 16 72
2019 GL-05 42 28 16 8 4 1 1 71 13 114
2019 GL-06 27 39 6 12 15 0 0 67 27 33
2019 GL-07 17 22 22 22 17 0 0 39 39 36
2019 GL-09 46 8 31 8 8 0 0 54 15 13
2019 GL-10 26 26 24 17 7 0 0 52 24 54
2018 GL 26 32 21 12 7 0 1 59 20 459
2018 GL-02 31 29 20 9 11 0 0 60 20 35
2018 GL-03 26 32 21 17 4 0 0 58 21 100
2018 GL-05 28 37 19 10 5 0 1 66 15 134
2018 GL-06 21 36 14 18 11 0 0 57 29 28
2018 GL-07 18 35 24 3 21 0 0 53 24 34
2018 GL-08 27 27 27 9 9 0 0 55 18 11
2018 GL-09 36 36 18 9 0 0 0 73 9 11
2018 GL-10 28 23 20 23 5 0 3 51 28 40
2017 GL 30 33 17 13 6 1 1 64 19 361
2017 GL-02 41 34 12 3 9 0 0 75 13 32
2017 GL-03 34 35 20 3 5 0 3 71 9 61
2017 GL-05 28 29 21 13 4 2 3 60 18 115
2017 GL-06 21 45 9 17 9 0 0 66 26 24
2017 GL-07 13 42 17 17 13 0 0 54 29 24
2017 GL-10 28 33 12 23 2 2 0 62 25 49

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GL 38 25 16 11 10 1 0 64 21 409
2019 GL-02 55 28 10 3 3 3 0 85 5 40
2019 GL-03 42 19 15 8 12 3 0 63 21 73
2019 GL-05 39 26 15 11 8 0 2 66 19 114
2019 GL-06 30 21 30 3 15 0 0 52 18 33
2019 GL-07 25 25 25 17 8 0 0 50 25 36
2019 GL-09 50 17 17 0 17 0 0 67 17 12
2019 GL-10 33 28 15 17 7 0 0 61 24 54

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GL 46 29 15 5 3 1 1 77 8 408
2019 GL-02 73 25 0 0 0 3 0 100 0 40
2019 GL-03 54 21 11 7 4 3 0 77 11 72
2019 GL-05 50 28 15 4 1 0 2 79 5 113
2019 GL-06 48 33 18 0 0 0 0 82 0 33
2019 GL-07 25 17 28 17 11 0 3 43 29 36
2019 GL-09 46 23 23 8 0 0 0 69 8 13
2019 GL-10 31 46 13 4 6 0 0 78 9 54
2018 GL 42 29 16 7 3 1 1 73 10 458
2018 GL-02 47 29 15 6 3 0 0 76 9 34
2018 GL-03 39 36 13 9 2 1 0 76 11 100
2018 GL-05 44 32 12 7 2 1 1 78 10 134
2018 GL-06 45 34 17 0 3 0 0 79 3 29
2018 GL-07 29 24 24 9 15 0 0 53 24 34
2018 GL-08 36 36 18 9 0 0 0 73 9 11
2018 GL-09 45 27 18 9 0 0 0 73 9 11
2018 GL-10 38 20 30 8 0 0 5 61 8 40
2017 GL 46 30 12 7 2 1 2 78 10 357
2017 GL-02 39 42 10 6 3 0 0 81 10 31
2017 GL-03 63 19 9 3 2 2 2 85 5 61
2017 GL-05 43 29 12 10 3 1 3 74 13 113
2017 GL-06 60 28 0 9 4 0 0 87 13 24
2017 GL-07 29 38 21 4 8 0 0 67 13 24
2017 GL-10 41 27 16 10 1 2 2 71 12 49

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GL 43 31 14 6 5 1 0 74 11 409
2019 GL-02 63 23 8 3 3 3 0 87 5 40
2019 GL-03 56 25 10 5 1 3 0 83 7 73
2019 GL-05 39 34 13 10 4 0 0 74 13 114
2019 GL-06 36 39 12 3 9 0 0 76 12 33
2019 GL-07 37 23 17 3 20 0 0 60 23 35
2019 GL-09 38 31 15 8 8 0 0 69 15 13
2019 GL-10 39 33 15 9 4 0 0 72 13 54
2018 GL 42 32 13 7 6 0 1 74 12 459
2018 GL-02 63 14 11 0 11 0 0 77 11 35
2018 GL-03 44 32 12 6 5 0 1 77 11 100
2018 GL-05 39 31 17 9 3 0 1 71 12 134
2018 GL-06 45 31 10 10 3 0 0 76 14 29
2018 GL-07 26 26 15 12 21 0 0 53 32 34
2018 GL-08 64 18 0 9 9 0 0 82 18 11
2018 GL-09 27 36 27 9 0 0 0 64 9 11
2018 GL-10 38 38 18 3 3 0 3 77 5 40
2017 GL 51 25 15 6 3 0 0 76 8 361
2017 GL-02 47 35 6 6 6 0 0 81 12 32
2017 GL-03 55 22 16 5 0 0 2 79 5 61
2017 GL-05 56 20 15 6 3 0 0 77 9 115
2017 GL-06 57 13 17 9 4 0 0 70 13 24
2017 GL-07 54 21 13 8 4 0 0 75 13 24
2017 GL-10 40 37 21 0 2 0 0 77 2 49

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GL 68 16 6 3 3 1 3 87 7 407
2019 GL-02 75 18 0 3 0 5 0 97 3 40
2019 GL-03 74 15 3 3 1 3 1 93 4 72
2019 GL-05 77 11 7 1 2 1 2 90 3 112
2019 GL-06 67 18 9 0 0 0 6 90 0 33
2019 GL-07 50 11 11 11 8 0 8 67 21 36
2019 GL-09 69 15 8 0 8 0 0 85 8 13
2019 GL-10 65 15 6 6 7 0 2 81 13 54
2018 GL 58 21 9 3 3 4 2 84 6 454
2018 GL-02 54 20 9 6 3 9 0 81 9 35
2018 GL-03 58 25 9 2 2 4 0 86 4 100
2018 GL-05 58 21 7 2 3 4 5 87 6 130
2018 GL-06 59 21 14 0 0 0 7 85 0 29
2018 GL-07 52 24 3 3 12 3 3 81 16 33
2018 GL-08 64 9 18 0 0 9 0 80 0 11
2018 GL-09 73 9 9 0 9 0 0 82 9 11
2018 GL-10 63 18 8 8 3 0 3 82 10 40

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GL 64 15 9 4 6 1 0 80 11 413
2019 GL-02 77 10 3 0 8 3 0 89 8 39
2019 GL-03 61 14 8 9 5 3 0 76 15 74
2019 GL-05 63 19 12 3 3 0 0 82 6 117
2019 GL-06 62 12 9 9 9 0 0 74 18 34
2019 GL-07 50 22 17 0 11 0 0 72 11 36
2019 GL-09 46 15 23 8 8 0 0 62 15 13
2019 GL-10 66 11 8 2 11 0 2 79 13 53
2018 GL 56 19 12 5 7 0 1 76 12 455
2018 GL-02 60 11 9 3 17 0 0 71 20 35
2018 GL-03 53 29 11 5 2 0 0 82 7 99
2018 GL-05 55 20 13 4 5 1 3 78 9 132
2018 GL-06 59 10 10 3 17 0 0 69 21 29
2018 GL-07 47 18 12 6 18 0 0 65 24 34
2018 GL-08 64 27 9 0 0 0 0 91 0 11
2018 GL-09 73 18 9 0 0 0 0 91 0 11
2018 GL-10 56 10 10 13 8 0 3 68 21 39
2017 GL 63 16 10 5 4 1 2 81 9 357
2017 GL-02 65 12 6 0 16 0 0 78 16 32
2017 GL-03 71 14 10 4 0 0 1 86 4 60
2017 GL-05 59 16 14 4 2 1 4 79 6 115
2017 GL-06 57 21 4 9 9 0 0 79 17 24
2017 GL-07 58 25 8 4 4 0 0 83 8 24
2017 GL-10 68 17 11 4 0 0 0 85 4 48

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GL 43 30 13 7 5 1 0 74 12 410
2019 GL-02 46 28 8 8 8 3 0 76 16 39
2019 GL-03 33 33 12 14 5 3 0 68 20 73
2019 GL-05 49 28 15 4 3 0 1 78 7 117
2019 GL-06 41 38 6 6 9 0 0 78 16 32
2019 GL-07 31 25 22 8 14 0 0 56 22 36
2019 GL-09 38 31 15 8 8 0 0 69 15 13
2019 GL-10 36 40 17 4 4 0 0 75 8 53
2018 GL 40 33 18 5 3 0 1 73 9 457
2018 GL-02 37 31 20 6 6 0 0 69 11 35
2018 GL-03 44 37 12 5 2 0 0 81 7 98
2018 GL-05 34 38 20 5 2 0 2 73 6 133
2018 GL-06 40 20 23 10 7 0 0 60 17 30
2018 GL-07 29 35 24 6 6 0 0 65 12 34
2018 GL-08 36 64 0 0 0 0 0 100 0 11
2018 GL-09 64 36 0 0 0 0 0 100 0 11
2018 GL-10 54 18 23 3 3 0 0 72 5 39
2017 GL 44 32 15 5 2 1 1 77 7 359
2017 GL-02 47 19 25 3 6 0 0 65 10 32
2017 GL-03 41 35 15 7 0 0 2 77 7 60
2017 GL-05 38 37 18 4 2 0 2 76 6 115
2017 GL-06 57 30 4 9 0 0 0 87 9 24
2017 GL-07 38 38 4 8 8 0 4 78 17 24
2017 GL-10 42 43 11 0 2 2 0 87 2 48

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GL 50 24 10 7 9 1 0 74 16 410
2019 GL-02 74 10 10 3 0 3 0 87 3 39
2019 GL-03 47 26 7 8 10 3 0 75 18 73
2019 GL-05 54 22 8 9 5 0 1 77 15 116
2019 GL-06 50 21 9 3 18 0 0 71 21 34
2019 GL-07 31 28 22 6 14 0 0 58 19 36
2019 GL-09 38 15 31 0 15 0 0 54 15 13
2019 GL-10 36 34 9 11 9 0 0 70 21 53
2018 GL 43 28 11 9 9 0 0 71 18 458
2018 GL-02 34 40 6 9 11 0 0 74 20 35
2018 GL-03 47 27 13 7 5 0 0 75 12 99
2018 GL-05 44 28 11 11 5 1 1 73 17 133
2018 GL-06 13 37 27 7 17 0 0 50 23 30
2018 GL-07 29 32 6 6 26 0 0 62 32 34
2018 GL-08 55 27 0 9 9 0 0 82 18 11
2018 GL-09 64 27 0 9 0 0 0 91 9 11
2018 GL-10 45 24 8 11 13 0 0 68 24 38
2017 GL 50 27 10 8 5 0 1 77 13 360
2017 GL-02 53 22 13 6 6 0 0 75 13 32
2017 GL-03 59 23 8 10 0 0 0 82 10 61
2017 GL-05 50 27 12 6 3 0 3 79 9 116
2017 GL-06 34 45 9 0 13 0 0 79 13 24
2017 GL-07 46 21 17 8 8 0 0 67 17 24
2017 GL-10 44 37 4 9 6 0 0 81 15 47

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GL 60 17 6 3 1 1 12 88 5 409
2019 GL-02 67 13 0 3 0 3 15 97 3 39
2019 GL-03 64 9 4 4 0 4 15 90 5 74
2019 GL-05 67 17 5 1 1 0 10 92 2 114
2019 GL-06 67 12 3 0 3 0 15 93 4 33
2019 GL-07 31 25 11 17 8 0 8 61 27 36
2019 GL-09 85 8 8 0 0 0 0 92 0 13
2019 GL-10 45 28 11 4 0 0 11 83 4 53
2018 GL 57 19 7 2 2 0 13 88 5 454
2018 GL-02 60 11 6 3 3 0 17 86 7 35
2018 GL-03 55 22 3 0 0 0 19 96 0 98
2018 GL-05 53 21 9 4 2 0 11 84 6 131
2018 GL-06 70 10 7 3 0 0 10 89 4 30
2018 GL-07 45 27 15 3 3 0 6 77 6 33
2018 GL-08 64 27 9 0 0 0 0 91 0 11
2018 GL-09 55 27 0 0 0 0 18 100 0 11
2018 GL-10 49 21 10 3 3 0 15 82 6 39
2017 GL 59 19 6 2 1 0 14 90 3 359
2017 GL-02 58 10 6 0 3 0 22 88 4 31
2017 GL-03 60 13 10 0 0 0 17 88 0 61
2017 GL-05 60 18 1 3 0 0 19 96 3 114
2017 GL-06 68 17 4 4 0 0 6 91 5 24
2017 GL-07 50 21 13 4 8 0 4 74 13 24
2017 GL-10 52 29 9 0 2 0 8 88 2 49

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GL 61 20 9 5 3 1 1 83 7 411
2019 GL-02 79 13 3 3 0 3 0 95 3 39
2019 GL-03 71 14 5 4 3 1 1 87 7 73
2019 GL-05 60 23 9 4 2 0 2 84 6 117
2019 GL-06 56 21 12 9 0 3 0 79 9 34
2019 GL-07 39 25 11 17 8 0 0 64 25 36
2019 GL-09 62 0 31 0 8 0 0 62 8 13
2019 GL-10 55 26 15 0 2 0 2 83 2 53
2018 GL 52 28 10 5 3 1 2 82 8 457
2018 GL-02 56 24 9 3 3 0 6 84 6 34
2018 GL-03 58 29 9 1 1 0 2 89 2 99
2018 GL-05 46 29 13 5 5 1 2 77 10 133
2018 GL-06 53 27 10 7 0 0 3 83 7 30
2018 GL-07 18 41 15 15 12 0 0 59 26 34
2018 GL-08 27 27 18 18 9 0 0 55 27 11
2018 GL-09 73 27 0 0 0 0 0 100 0 11
2018 GL-10 63 26 5 3 0 0 3 92 3 38
2017 GL 55 28 8 3 2 1 2 86 5 359
2017 GL-02 65 13 6 3 6 0 6 83 10 32
2017 GL-03 56 28 8 2 0 3 3 89 2 61
2017 GL-05 50 33 9 2 2 1 3 86 4 114
2017 GL-06 68 28 0 4 0 0 0 96 4 24
2017 GL-07 33 46 4 8 8 0 0 79 17 24
2017 GL-10 64 16 13 2 2 0 2 82 4 49

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GL 53 22 8 8 8 1 0 75 17 413
2019 GL-02 67 21 3 5 3 3 0 89 8 39
2019 GL-03 42 19 11 15 12 1 0 62 27 74
2019 GL-05 51 24 6 9 8 1 1 77 17 117
2019 GL-06 41 32 9 9 9 0 0 74 18 34
2019 GL-07 56 17 8 6 14 0 0 72 19 36
2019 GL-09 69 15 8 0 8 0 0 85 8 13
2019 GL-10 62 13 11 9 4 0 0 75 13 53
2018 GL 41 24 14 9 11 1 1 66 20 457
2018 GL-02 31 26 14 9 20 0 0 57 29 35
2018 GL-03 35 27 14 12 11 0 1 62 24 98
2018 GL-05 36 26 17 8 11 1 2 64 19 132
2018 GL-06 27 27 20 13 13 0 0 53 27 30
2018 GL-07 38 12 12 15 24 0 0 50 38 34
2018 GL-08 55 18 18 0 9 0 0 73 9 11
2018 GL-09 73 9 18 0 0 0 0 82 0 11
2018 GL-10 72 13 5 5 5 0 0 85 10 39
2017 GL 41 24 11 11 12 0 1 66 23 361
2017 GL-02 31 28 6 16 15 0 3 61 32 32
2017 GL-03 37 18 17 13 14 0 2 56 27 61
2017 GL-05 39 27 10 9 14 0 1 66 23 114
2017 GL-06 51 26 13 4 6 0 0 77 11 24
2017 GL-07 33 21 13 17 13 0 4 57 30 24
2017 GL-10 55 23 8 8 6 0 0 77 14 49

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GL 55 27 12 3 2 1 0 82 5 409
2019 GL-02 59 23 8 5 3 3 0 84 8 39
2019 GL-03 56 28 13 1 0 3 0 86 1 72
2019 GL-05 56 29 8 5 2 0 0 85 7 117
2019 GL-06 59 26 6 6 3 0 0 85 9 34
2019 GL-07 40 29 17 9 6 0 0 69 14 35
2019 GL-09 46 31 23 0 0 0 0 77 0 13
2019 GL-10 51 23 25 0 2 0 0 74 2 53
2018 GL 54 28 10 4 1 1 2 85 5 458
2018 GL-02 63 26 0 9 3 0 0 89 11 35
2018 GL-03 47 29 13 4 2 1 3 80 6 99
2018 GL-05 56 27 13 3 1 0 1 83 4 133
2018 GL-06 57 30 3 7 0 0 3 90 7 30
2018 GL-07 35 41 15 6 0 0 3 79 6 34
2018 GL-08 73 18 9 0 0 0 0 91 0 11
2018 GL-09 40 40 20 0 0 0 0 80 0 10
2018 GL-10 56 28 8 0 5 0 3 87 5 39
2017 GL 56 30 9 2 2 1 1 87 4 358
2017 GL-02 50 19 12 6 10 0 3 71 16 32
2017 GL-03 61 23 9 2 2 2 2 87 3 61
2017 GL-05 51 37 9 2 1 0 1 88 3 114
2017 GL-06 62 26 13 0 0 0 0 87 0 24
2017 GL-07 54 38 8 0 0 0 0 92 0 24
2017 GL-10 64 27 4 2 0 2 0 94 2 48

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GL 22 33 26 13 7 0 0 55 19 415
2019 GL-02 43 30 20 3 5 0 0 73 8 40
2019 GL-03 28 36 20 11 4 0 0 65 15 74
2019 GL-05 25 33 23 13 5 1 0 59 18 117
2019 GL-06 18 26 29 18 9 0 0 44 26 34
2019 GL-07 11 19 28 22 19 0 0 31 42 36
2019 GL-09 31 23 23 8 15 0 0 54 23 13
2019 GL-10 7 37 37 11 7 0 0 44 19 54
2018 GL 19 29 32 14 5 0 0 49 19 460
2018 GL-02 18 38 21 12 12 0 0 56 24 34
2018 GL-03 25 35 31 6 3 0 0 60 9 100
2018 GL-05 17 29 31 17 5 0 0 46 22 134
2018 GL-06 7 30 47 13 3 0 0 37 17 30
2018 GL-07 6 15 32 29 18 0 0 21 47 34
2018 GL-08 27 45 18 9 0 0 0 73 9 11
2018 GL-09 18 27 45 9 0 0 0 45 9 11
2018 GL-10 13 21 38 18 8 0 3 34 26 39
2017 GL 18 29 34 12 6 1 0 48 18 363
2017 GL-02 19 32 29 3 16 0 0 51 20 31
2017 GL-03 29 37 20 8 3 2 0 67 12 61
2017 GL-05 18 30 32 14 5 2 0 49 19 116
2017 GL-06 23 34 30 4 9 0 0 57 13 24
2017 GL-07 4 13 50 17 13 4 0 17 30 24
2017 GL-10 12 19 55 12 2 0 0 31 14 49

Question 76. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GL 6 17 34 24 18 0 0 42 23 406
2019 GL-02 0 13 32 24 29 0 3 54 14 38
2019 GL-03 4 14 25 28 29 0 0 57 18 72
2019 GL-05 4 18 31 28 17 1 0 46 23 115
2019 GL-06 6 21 41 12 21 0 0 32 26 34
2019 GL-07 23 20 40 11 6 0 0 17 43 35
2019 GL-09 8 8 33 33 17 0 0 50 17 12
2019 GL-10 9 21 36 28 6 0 0 34 30 53
2018 GL 10 16 31 25 16 0 1 42 27 455
2018 GL-02 15 12 24 32 18 0 0 50 26 34
2018 GL-03 6 7 29 35 22 0 0 58 13 99
2018 GL-05 10 25 24 25 15 0 1 40 36 130
2018 GL-06 7 17 47 23 7 0 0 30 23 30
2018 GL-07 24 24 44 6 3 0 0 9 47 34
2018 GL-08 0 9 45 27 18 0 0 45 9 11
2018 GL-09 9 27 27 18 18 0 0 36 36 11
2018 GL-10 13 15 36 18 18 0 0 36 28 39
2017 GL 6 16 33 26 18 1 1 45 22 360
2017 GL-02 10 16 23 26 26 0 0 51 26 31
2017 GL-03 2 8 25 34 31 0 0 65 10 61
2017 GL-05 7 15 36 25 17 0 0 42 22 113
2017 GL-06 13 17 30 19 21 0 0 40 30 24
2017 GL-07 13 17 33 25 13 0 0 38 29 24
2017 GL-10 2 24 37 21 10 2 4 33 28 49

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GL 21 33 21 12 9 4 0 56 22 413
2019 GL-02 25 40 10 10 5 10 0 72 17 40
2019 GL-03 28 32 20 11 4 4 0 63 15 74
2019 GL-05 25 34 19 11 9 2 0 61 20 116
2019 GL-06 15 24 21 18 18 3 0 41 38 33
2019 GL-07 8 28 31 14 17 3 0 37 31 36
2019 GL-09 15 23 31 8 8 15 0 45 18 13
2019 GL-10 17 37 22 15 9 0 0 54 24 54
2018 GL 13 31 25 17 10 3 0 46 29 458
2018 GL-02 9 26 29 15 21 0 0 35 35 34
2018 GL-03 19 29 34 12 2 3 0 50 15 99
2018 GL-05 17 27 24 19 11 2 1 45 30 133
2018 GL-06 0 37 20 30 13 0 0 37 43 30
2018 GL-07 6 44 9 18 24 0 0 50 41 34
2018 GL-08 9 45 18 27 0 0 0 55 27 11
2018 GL-09 9 36 36 9 9 0 0 45 18 11
2018 GL-10 10 35 18 25 8 5 0 47 34 40
2017 GL 11 28 23 15 15 8 1 43 32 362
2017 GL-02 16 29 23 16 13 3 0 46 30 31
2017 GL-03 10 36 26 8 7 13 0 52 17 60
2017 GL-05 10 26 23 16 17 7 1 39 36 116
2017 GL-06 23 26 13 21 17 0 0 49 38 24
2017 GL-07 4 29 29 17 17 4 0 35 35 24
2017 GL-10 10 27 14 18 16 10 4 43 40 49

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GL 21 30 19 14 15 1 0 51 29 413
2019 GL-02 30 40 18 3 5 5 0 74 8 40
2019 GL-03 26 31 18 15 9 1 0 58 25 74
2019 GL-05 27 26 17 18 11 1 0 54 30 115
2019 GL-06 12 26 24 15 24 0 0 38 38 34
2019 GL-07 17 14 22 17 31 0 0 31 47 36
2019 GL-09 8 38 31 8 15 0 0 46 23 13
2019 GL-10 11 33 19 19 19 0 0 44 37 54
2018 GL 15 27 22 18 15 2 0 43 34 459
2018 GL-02 12 44 18 3 24 0 0 56 26 34
2018 GL-03 17 34 19 21 6 1 1 53 28 99
2018 GL-05 17 23 24 20 14 3 1 41 34 133
2018 GL-06 3 17 37 13 30 0 0 20 43 30
2018 GL-07 12 21 18 29 21 0 0 32 50 34
2018 GL-08 9 27 27 18 18 0 0 36 36 11
2018 GL-09 9 18 55 18 0 0 0 27 18 11
2018 GL-10 8 28 20 23 18 5 0 37 42 40
2017 GL 16 32 20 17 12 2 0 49 30 364
2017 GL-02 25 28 15 13 19 0 0 53 32 32
2017 GL-03 28 30 17 13 5 7 0 62 20 61
2017 GL-05 16 29 20 19 12 3 1 47 33 116
2017 GL-06 23 26 13 9 30 0 0 49 38 24
2017 GL-07 8 38 13 29 13 0 0 46 42 24
2017 GL-10 4 37 34 10 14 0 0 41 25 49
Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 GL 12 88 411
2019 GL-02 15 85 39
2019 GL-03 11 89 74
2019 GL-05 8 92 115
2019 GL-06 12 88 34
2019 GL-07 14 86 36
2019 GL-09 23 77 13
2019 GL-10 19 81 54
2017 GL 16 84 362
2017 GL-02 22 78 32
2017 GL-05 19 81 116
2017 GL-06 21 79 24
2017 GL-10 16 84 49
2014 GL 9 91 374
2014 GL-05 14 86 115

Question 80. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 GL 65 35 51
2019 GL-10 60 40 10
2017 GL 62 38 57
2017 GL-05 55 45 22
2014 GL 71 29 34
2014 GL-05 81 19 16

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GL 45 24 12 9 6 3 0 72 16 33
2017 GL 32 51 14 0 3 0 0 83 3 35
2017 GL-05 25 75 0 0 0 0 0 100 0 12
2014 GL 33 50 8 4 0 4 0 87 4 24
2014 GL-05 31 46 15 8 0 0 0 77 8 13
Top of Page

Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GL 13 26 24 15 20 1 0 13 87 413
2019 GL-02 23 28 35 5 8 3 0 23 77 40
2019 GL-03 18 23 24 16 18 1 0 18 82 74
2019 GL-05 15 29 24 15 15 2 1 15 85 116
2019 GL-06 15 15 36 9 24 0 0 15 85 33
2019 GL-07 6 11 17 25 42 0 0 6 94 36
2019 GL-09 0 46 23 23 8 0 0 0 100 13
2019 GL-10 13 26 19 15 28 0 0 13 87 54
2018 GL 15 25 22 19 18 1 0 15 85 457
2018 GL-02 18 29 26 3 21 3 0 18 82 34
2018 GL-03 18 29 17 18 16 1 0 18 82 99
2018 GL-05 14 29 19 18 19 1 0 14 86 134
2018 GL-06 10 30 23 27 10 0 0 10 90 30
2018 GL-07 6 6 21 36 24 6 0 6 94 33
2018 GL-08 9 45 9 9 27 0 0 9 91 11
2018 GL-09 9 9 55 18 9 0 0 9 91 11
2018 GL-10 23 15 20 23 18 3 0 23 77 40
2017 GL 13 23 25 15 19 3 0 14 86 364
2017 GL-02 6 25 16 19 31 0 3 6 94 32
2017 GL-03 13 17 29 11 23 7 0 14 86 61
2017 GL-05 14 23 23 20 15 5 0 15 85 116
2017 GL-06 21 13 30 19 17 0 0 21 79 24
2017 GL-07 4 13 42 13 29 0 0 4 96 24
2017 GL-10 20 27 23 10 21 0 0 20 80 49

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 GL 65 35 352
2019 GL-02 53 47 30
2019 GL-03 62 38 60
2019 GL-05 72 28 96
2019 GL-06 61 39 28
2019 GL-07 74 26 34
2019 GL-09 54 46 13
2019 GL-10 72 28 46

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 GL 36 64 342
2019 GL-02 40 60 30
2019 GL-03 46 54 57
2019 GL-05 37 63 94
2019 GL-06 32 68 28
2019 GL-07 21 79 34
2019 GL-09 46 54 13
2019 GL-10 30 70 44
2018 GL 31 69 382
2018 GL-02 41 59 27
2018 GL-03 43 57 79
2018 GL-05 26 74 114
2018 GL-06 17 83 24
2018 GL-07 20 80 30
2018 GL-08 30 70 10
2018 GL-09 40 60 10
2018 GL-10 23 77 30

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GL 10 23 17 17 30 1 3 34 48 345
2019 GL-02 27 20 20 10 23 0 0 47 33 30
2019 GL-03 18 33 12 21 16 0 0 51 37 57
2019 GL-05 14 25 20 15 23 1 2 40 39 95
2019 GL-06 4 18 25 18 25 0 11 24 48 28
2019 GL-07 0 15 15 18 53 0 0 15 71 34
2019 GL-09 8 31 0 23 31 0 8 42 58 13
2019 GL-10 7 20 11 20 37 4 2 28 60 46
2018 GL 9 21 21 18 27 1 2 31 47 385
2018 GL-02 7 19 7 33 26 4 4 28 64 27
2018 GL-03 14 23 15 16 24 1 6 40 44 79
2018 GL-05 11 28 20 18 22 0 1 40 40 114
2018 GL-06 0 15 33 19 30 0 4 15 50 27
2018 GL-07 3 3 33 23 37 0 0 7 60 30
2018 GL-08 10 30 20 0 40 0 0 40 40 10
2018 GL-09 10 10 40 10 30 0 0 20 40 10
2018 GL-10 7 20 20 17 37 0 0 27 53 30
2017 GL 9 20 17 21 26 1 6 31 51 302
2017 GL-02 7 14 21 35 24 0 0 21 59 29
2017 GL-03 16 14 22 17 27 4 0 31 46 49
2017 GL-05 6 24 17 19 26 0 8 32 49 94
2017 GL-06 11 24 11 27 16 0 11 39 48 19
2017 GL-07 4 22 17 17 35 0 4 27 55 23
2017 GL-10 5 18 13 21 31 0 13 26 59 39

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GL 7 15 16 21 36 1 4 23 60 342
2019 GL-02 13 23 13 20 27 3 0 38 48 30
2019 GL-03 18 14 14 16 35 2 2 33 53 57
2019 GL-05 6 16 24 27 25 0 2 23 53 93
2019 GL-06 4 11 21 14 32 0 18 17 57 28
2019 GL-07 3 6 9 21 62 0 0 9 82 34
2019 GL-09 8 38 0 0 46 0 8 50 50 13
2019 GL-10 4 13 13 20 49 0 0 18 69 45
2018 GL 3 15 21 17 39 1 3 19 59 385
2018 GL-02 0 7 15 11 63 0 4 8 77 27
2018 GL-03 4 16 19 20 33 3 5 22 58 79
2018 GL-05 4 16 23 18 33 2 4 21 54 114
2018 GL-06 0 7 33 7 44 0 7 8 56 27
2018 GL-07 0 7 23 20 50 0 0 7 70 30
2018 GL-08 0 20 10 0 70 0 0 20 70 10
2018 GL-09 10 20 30 10 30 0 0 30 40 10
2018 GL-10 3 17 10 27 43 0 0 20 70 30
2017 GL 3 12 15 18 42 3 6 17 66 302
2017 GL-02 3 7 10 24 49 3 4 11 78 29
2017 GL-03 4 7 16 16 40 8 8 14 67 49
2017 GL-05 2 9 18 19 45 1 5 12 68 94
2017 GL-06 0 27 5 13 43 0 11 30 64 19
2017 GL-07 4 9 17 22 48 0 0 13 70 23
2017 GL-10 0 15 10 21 41 5 8 18 71 39

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GL 40 15 15 8 15 1 6 60 25 408
2019 GL-02 56 13 10 5 5 3 8 77 11 39
2019 GL-03 34 24 20 7 8 3 4 62 17 71
2019 GL-05 47 14 12 8 11 1 8 66 21 116
2019 GL-06 35 18 21 6 18 3 0 55 24 34
2019 GL-07 23 11 9 11 37 0 9 38 53 35
2019 GL-09 38 23 15 0 15 0 8 67 17 13
2019 GL-10 35 9 22 11 22 0 0 44 33 54
2018 GL 37 16 19 11 12 1 5 57 23 456
2018 GL-02 45 12 15 6 12 0 9 63 20 33
2018 GL-03 37 22 18 8 10 0 4 62 19 99
2018 GL-05 37 15 23 11 9 0 6 54 21 131
2018 GL-06 23 20 17 17 17 0 7 46 36 30
2018 GL-07 24 24 18 15 21 0 0 47 35 34
2018 GL-08 55 9 0 36 0 0 0 64 36 11
2018 GL-09 27 36 27 0 0 9 0 70 0 11
2018 GL-10 45 10 18 13 8 0 8 59 22 40
Report a problem on this page
Date modified: