2019 Public Service Employee Survey Results for Parks Canada by Question 94. Please indicate your occupational group and level. Occupational group and level - CS

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Collective Agreements and Terms and Conditions of Employment
Harassment
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	33	53	6	8	0	0	86	8	36
2019	CS-01	19	63	13	6	0	0	81	6	16
2017	CS	40	52	6	2	0	0	92	2	50
2017	CS-01	50	41	9	0	0	0	91	0	22
2017	CS-02	38	62	0	0	0	0	100	0	13
2017	CS-03	27	73	0	0	0	0	100	0	11
2014	CS	50	39	2	7	2	0	89	9	46
2014	CS-01	57	14	7	14	7	0	71	22	14
2014	CS-02	29	71	0	0	0	0	100	0	17
2011	CS	47	38	3	9	1	1	87	10	68
2011	CS-01	45	45	10	0	0	0	90	0	20
2011	CS-02	52	34	0	10	3	0	86	14	29
2011	CS-03	20	60	0	20	0	0	80	20	10

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	46	26	14	9	3	3	74	12	35
2019	CS-01	44	25	19	6	0	6	73	7	16
2017	CS	60	20	4	8	8	0	80	16	50
2017	CS-01	77	14	5	5	0	0	91	5	22
2017	CS-02	54	31	8	8	0	0	85	8	13
2017	CS-03	45	9	0	18	27	0	55	45	11
2014	CS	61	11	4	11	9	4	75	20	46
2014	CS-01	86	7	0	7	0	0	93	7	14
2014	CS-02	53	12	6	6	12	12	73	20	17
2011	CS	56	19	3	15	6	1	76	21	68
2011	CS-01	75	15	5	5	0	0	90	5	20
2011	CS-02	48	21	3	17	7	3	71	25	29
2011	CS-03	40	10	0	30	20	0	50	50	10

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	47	31	17	6	0	78	6	36
2019	CS-01	38	31	25	6	0	69	6	16
2017	CS	47	27	4	16	6	73	22	49
2017	CS-01	48	38	0	10	5	86	14	21
2017	CS-02	54	15	0	15	15	69	31	13
2017	CS-03	45	27	18	9	0	73	9	11
2014	CS	41	24	7	19	9	65	28	46
2014	CS-01	36	43	0	7	14	79	21	14
2014	CS-02	41	18	18	18	6	59	24	17
2011	CS	54	29	4	9	3	84	12	68
2011	CS-01	70	20	5	5	0	90	5	20
2011	CS-02	45	38	7	7	3	83	10	29
2011	CS-03	50	40	0	10	0	90	10	10

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	11	44	28	8	8	0	0	56	17	36
2019	CS-01	6	44	31	6	13	0	0	50	19	16
2018	CS	21	36	12	17	14	0	0	57	31	42
2018	CS-01	20	33	0	27	20	0	0	53	47	15
2018	CS-02	25	42	8	8	17	0	0	67	25	12
2017	CS	26	36	18	14	6	0	0	62	20	50
2017	CS-01	18	32	14	23	14	0	0	50	36	22
2017	CS-02	38	38	23	0	0	0	0	77	0	13
2017	CS-03	27	36	27	9	0	0	0	64	9	11
2014	CS	30	33	15	9	11	0	2	65	20	46
2014	CS-01	29	29	0	7	35	0	0	57	43	14
2014	CS-02	12	41	29	12	0	0	6	56	13	17
2011	CS	40	32	7	18	1	1	0	73	19	68
2011	CS-01	35	35	5	20	0	5	0	74	21	20
2011	CS-02	31	31	10	24	3	0	0	62	28	29
2011	CS-03	70	10	10	10	0	0	0	80	10	10

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	49	37	11	0	3	86	3	35
2019	CS-01	44	38	13	0	6	81	6	16
2017	CS	50	38	8	4	0	88	4	50
2017	CS-01	59	27	14	0	0	86	0	22
2017	CS-02	38	46	8	8	0	85	8	13
2017	CS-03	36	64	0	0	0	100	0	11
2014	CS	50	30	13	2	4	81	7	46
2014	CS-01	57	22	7	0	14	79	14	14
2014	CS-02	35	35	29	0	0	71	0	17

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	44	33	8	11	3	0	0	78	14	36
2019	CS-01	25	44	6	19	6	0	0	69	25	16
2018	CS	43	36	7	12	2	0	0	79	14	42
2018	CS-01	20	47	7	20	7	0	0	67	27	15
2018	CS-02	67	17	8	8	0	0	0	83	8	12
2017	CS	58	28	4	8	2	0	0	86	10	50
2017	CS-01	64	27	0	5	5	0	0	91	9	22
2017	CS-02	62	31	8	0	0	0	0	92	0	13
2017	CS-03	55	27	9	9	0	0	0	82	9	11
2014	CS	57	30	9	2	2	0	0	87	4	46
2014	CS-01	36	50	14	0	0	0	0	86	0	14
2014	CS-02	59	24	12	0	6	0	0	82	6	17
2011	CS	47	34	9	6	0	3	1	85	6	68
2011	CS-01	60	30	0	5	0	5	0	95	5	20
2011	CS-02	41	34	10	10	0	3	0	79	11	29
2011	CS-03	50	30	20	0	0	0	0	80	0	10

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	33	44	17	3	3	78	6	36
2019	CS-01	19	63	13	0	6	81	6	16
2018	CS	31	48	17	5	0	79	5	42
2018	CS-01	13	47	33	7	0	60	7	15
2018	CS-02	50	42	0	8	0	92	8	12
2017	CS	40	48	4	6	2	88	8	50
2017	CS-01	45	32	9	9	5	77	14	22
2017	CS-02	54	46	0	0	0	100	0	13
2017	CS-03	18	82	0	0	0	100	0	11
2014	CS	35	44	9	11	2	78	13	46
2014	CS-01	36	36	14	7	7	72	14	14
2014	CS-02	41	35	12	12	0	76	12	17
2011	CS	47	38	6	9	0	85	9	68
2011	CS-01	55	30	5	10	0	85	10	20
2011	CS-02	38	41	10	10	0	79	10	29
2011	CS-03	50	50	0	0	0	100	0	10

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	14	44	22	14	6	0	58	19	36
2019	CS-01	6	50	19	19	6	0	56	25	16
2018	CS	26	29	19	10	17	0	55	26	42
2018	CS-01	20	33	13	7	27	0	53	33	15
2018	CS-02	42	33	17	8	0	0	75	8	12
2017	CS	24	46	14	8	8	0	70	16	50
2017	CS-01	36	32	14	9	9	0	68	18	22
2017	CS-02	23	62	8	0	8	0	85	8	13
2017	CS-03	9	55	27	9	0	0	64	9	11
2014	CS	26	33	22	11	6	2	60	18	46
2014	CS-01	14	36	22	14	14	0	50	28	14
2014	CS-02	41	24	29	0	6	0	65	6	17
2011	CS	34	40	12	10	4	0	74	15	68
2011	CS-01	45	30	0	10	15	0	75	25	20
2011	CS-02	31	41	14	14	0	0	72	14	29
2011	CS-03	40	40	10	10	0	0	80	10	10

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	11	42	14	28	6	53	33	36
2019	CS-01	6	50	13	25	6	56	31	16
2018	CS	19	40	17	17	7	60	24	42
2018	CS-01	13	40	20	13	13	53	27	15
2018	CS-02	42	25	17	8	8	67	17	12
2017	CS	26	44	16	12	2	70	14	50
2017	CS-01	32	45	9	14	0	77	14	22
2017	CS-02	46	38	15	0	0	85	0	13
2017	CS-03	0	64	18	9	9	64	18	11

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	36	47	8	6	3	0	83	8	36
2019	CS-01	50	44	0	0	6	0	94	6	16
2018	CS	50	33	5	7	5	0	83	12	42
2018	CS-01	40	33	7	7	13	0	73	20	15
2018	CS-02	67	25	0	8	0	0	92	8	12
2017	CS	48	34	8	8	2	0	82	10	50
2017	CS-01	50	32	0	14	5	0	82	18	22
2017	CS-02	77	23	0	0	0	0	100	0	13
2017	CS-03	27	45	18	9	0	0	73	9	11
2014	CS	41	30	20	6	0	2	73	7	46
2014	CS-01	36	43	14	7	0	0	79	7	14
2014	CS-02	47	24	29	0	0	0	71	0	17
2011	CS	46	46	6	1	1	0	91	3	68
2011	CS-01	50	40	5	0	5	0	90	5	20
2011	CS-02	48	45	3	3	0	0	93	3	29
2011	CS-03	30	50	20	0	0	0	80	0	10

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	22	44	19	11	3	67	14	36
2019	CS-01	19	56	6	13	6	75	19	16
2018	CS	31	38	19	7	5	69	12	42
2018	CS-01	27	33	20	7	13	60	20	15
2018	CS-02	50	42	8	0	0	92	0	12
2017	CS	36	34	18	8	4	70	12	50
2017	CS-01	41	27	18	5	9	68	14	22
2017	CS-02	62	31	8	0	0	92	0	13
2017	CS-03	9	55	36	0	0	64	0	11

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	47	31	17	3	3	0	78	6	36
2019	CS-01	50	38	6	0	6	0	88	6	16
2018	CS	61	27	10	0	2	0	88	2	41
2018	CS-01	60	20	13	0	7	0	80	7	15
2018	CS-02	67	17	17	0	0	0	83	0	12
2017	CS	60	34	4	0	0	2	96	0	50
2017	CS-01	64	27	5	0	0	5	95	0	22
2017	CS-02	69	31	0	0	0	0	100	0	13
2017	CS-03	27	64	9	0	0	0	91	0	11
2014	CS	61	28	9	2	0	0	89	2	46
2014	CS-01	50	36	14	0	0	0	86	0	14
2014	CS-02	71	18	12	0	0	0	88	0	17
2011	CS	63	34	3	0	0	0	97	0	68
2011	CS-01	75	25	0	0	0	0	100	0	20
2011	CS-02	45	48	7	0	0	0	93	0	29
2011	CS-03	70	30	0	0	0	0	100	0	10

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	33	33	17	11	6	67	17	36
2019	CS-01	31	31	13	19	6	63	25	16
2018	CS	33	36	12	7	12	69	19	42
2018	CS-01	27	33	13	7	20	60	27	15
2018	CS-02	42	33	17	0	8	75	8	12
2017	CS	40	34	18	6	2	74	8	50
2017	CS-01	50	23	18	5	5	73	9	22
2017	CS-02	38	46	15	0	0	85	0	13
2017	CS-03	18	55	27	0	0	73	0	11
2014	CS	26	41	19	11	2	68	13	46
2014	CS-01	7	50	14	22	7	57	29	14
2014	CS-02	41	24	29	6	0	65	6	17
2011	CS	34	46	13	7	0	79	7	68
2011	CS-01	35	45	15	5	0	80	5	20
2011	CS-02	34	38	17	10	0	72	10	29
2011	CS-03	20	70	10	0	0	90	0	10

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	22	50	14	8	6	72	14	36
2019	CS-01	13	56	19	6	6	69	13	16
2018	CS	38	29	17	14	2	67	17	42
2018	CS-01	33	20	20	27	0	53	27	15
2018	CS-02	42	33	17	8	0	75	8	12
2017	CS	40	40	12	8	0	80	8	50
2017	CS-01	45	36	9	9	0	82	9	22
2017	CS-02	38	38	15	8	0	77	8	13
2017	CS-03	27	55	18	0	0	82	0	11
2014	CS	48	28	15	4	4	76	9	46
2014	CS-01	43	22	21	0	14	65	14	14
2014	CS-02	47	29	18	6	0	76	6	17

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	22	47	8	14	6	3	0	71	20	36
2019	CS-01	25	50	0	19	6	0	0	75	25	16
2018	CS	33	38	7	14	7	0	0	71	21	42
2018	CS-01	13	47	7	20	13	0	0	60	33	15
2018	CS-02	58	17	8	17	0	0	0	75	17	12
2017	CS	32	42	14	8	2	0	2	76	10	50
2017	CS-01	36	41	14	5	5	0	0	77	9	22
2017	CS-02	54	31	8	0	0	0	8	92	0	13
2017	CS-03	9	55	27	9	0	0	0	64	9	11
2014	CS	52	24	17	7	0	0	0	76	7	46
2014	CS-01	57	14	14	14	0	0	0	72	14	14
2014	CS-02	53	18	29	0	0	0	0	71	0	17
2011	CS	53	28	12	3	4	0	0	81	7	68
2011	CS-01	60	20	20	0	0	0	0	80	0	20
2011	CS-02	48	31	7	7	7	0	0	79	14	29
2011	CS-03	50	30	20	0	0	0	0	80	0	10

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	47	39	8	3	3	0	0	86	6	36
2019	CS-01	56	31	6	0	6	0	0	88	6	16
2018	CS	45	45	7	0	0	2	0	93	0	42
2018	CS-01	40	47	7	0	0	7	0	93	0	15
2018	CS-02	58	33	8	0	0	0	0	92	0	12
2017	CS	49	37	6	4	2	0	2	88	6	49
2017	CS-01	50	27	9	5	5	0	5	81	10	22
2017	CS-02	69	31	0	0	0	0	0	100	0	13
2017	CS-03	27	64	0	9	0	0	0	91	9	11
2014	CS	46	35	15	2	2	0	0	81	4	46
2014	CS-01	50	22	21	0	7	0	0	72	7	14
2014	CS-02	41	41	18	0	0	0	0	82	0	17
2011	CS	53	37	9	1	0	0	0	90	1	68
2011	CS-01	75	15	5	5	0	0	0	90	5	20
2011	CS-02	38	45	17	0	0	0	0	83	0	29
2011	CS-03	50	50	0	0	0	0	0	100	0	10

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	33	19	33	11	3	0	53	14	36
2019	CS-01	31	31	31	0	6	0	63	6	16
2018	CS	31	48	14	2	5	0	79	7	42
2018	CS-01	33	47	7	7	7	0	80	13	15
2018	CS-02	58	17	25	0	0	0	75	0	12
2017	CS	44	26	12	14	2	2	71	16	50
2017	CS-01	50	23	18	9	0	0	73	9	22
2017	CS-02	54	38	0	8	0	0	92	8	13
2017	CS-03	27	27	18	27	0	0	55	27	11
2014	CS	30	39	26	2	2	0	70	4	46
2014	CS-01	50	28	14	0	7	0	78	7	14
2014	CS-02	35	41	24	0	0	0	76	0	17
2011	CS	31	44	15	6	4	0	75	10	68
2011	CS-01	45	30	20	5	0	0	75	5	20
2011	CS-02	24	62	7	3	3	0	86	7	29
2011	CS-03	20	50	20	10	0	0	70	10	10

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	14	33	31	19	3	0	22	47	36
2019	CS-01	13	31	25	25	6	0	31	44	16
2018	CS	10	24	45	12	10	0	21	33	42
2018	CS-01	27	20	33	13	7	0	20	47	15
2018	CS-02	0	25	33	17	25	0	42	25	12
2017	CS	6	34	32	18	8	2	27	41	50
2017	CS-01	9	18	36	23	14	0	36	27	22
2017	CS-02	0	15	38	31	8	8	42	17	13
2017	CS-03	0	73	27	0	0	0	0	73	11
2014	CS	7	30	33	11	15	4	27	39	46
2014	CS-01	14	28	7	22	14	14	42	50	14
2014	CS-02	0	24	41	12	24	0	35	24	17
2011	CS	10	29	34	18	6	3	24	41	68
2011	CS-01	15	20	20	25	20	0	45	35	20
2011	CS-02	14	31	34	17	0	3	18	46	29
2011	CS-03	0	30	60	10	0	0	10	30	10

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	17	17	31	25	6	3	3	32	35	36
2019	CS-01	6	19	31	25	6	6	6	36	29	16
2018	CS	12	15	41	20	12	0	0	32	27	41
2018	CS-01	29	7	43	14	7	0	0	21	36	14
2018	CS-02	0	17	42	25	17	0	0	42	17	12
2017	CS	6	10	28	34	20	0	2	55	16	50
2017	CS-01	5	18	14	32	32	0	0	64	23	22
2017	CS-02	0	0	15	62	15	0	8	83	0	13
2017	CS-03	0	9	73	18	0	0	0	18	9	11
2014	CS	6	20	39	17	13	2	2	32	27	46
2014	CS-01	7	29	29	7	14	7	7	25	41	14
2014	CS-02	6	12	53	18	12	0	0	29	18	17
2011	CS	6	21	22	31	13	3	4	48	29	68
2011	CS-01	15	10	20	20	25	5	5	50	28	20
2011	CS-02	3	31	14	31	10	3	7	46	38	29
2011	CS-03	0	0	50	40	10	0	0	50	0	10

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	11	25	22	31	11	0	0	42	36	36
2019	CS-01	19	31	19	25	6	0	0	31	50	16
2018	CS	19	21	31	19	10	0	0	29	40	42
2018	CS-01	33	33	13	13	7	0	0	20	67	15
2018	CS-02	17	0	25	42	17	0	0	58	17	12
2017	CS	10	20	34	28	6	0	2	35	31	50
2017	CS-01	14	14	45	18	9	0	0	27	27	22
2017	CS-02	8	23	8	46	8	0	8	58	33	13
2017	CS-03	9	27	36	27	0	0	0	27	36	11
2014	CS	13	24	24	22	15	2	0	38	38	46
2014	CS-01	14	35	14	14	14	7	0	31	54	14
2014	CS-02	6	24	35	18	18	0	0	35	29	17
2011	CS	9	28	31	19	12	1	0	31	37	68
2011	CS-01	20	20	15	15	25	5	0	42	42	20
2011	CS-02	3	38	21	28	10	0	0	38	41	29
2011	CS-03	10	10	70	10	0	0	0	10	20	10

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	0	6	46	34	14	0	49	6	35
2019	CS-01	0	6	38	38	19	0	56	6	16
2018	CS	0	7	40	38	14	0	52	7	42
2018	CS-01	0	13	20	40	27	0	67	13	15
2018	CS-02	0	8	33	50	8	0	58	8	12
2017	CS	4	8	34	34	18	2	53	12	50
2017	CS-01	0	9	27	32	32	0	64	9	22
2017	CS-02	8	8	23	46	8	8	58	17	13
2017	CS-03	0	9	55	36	0	0	36	9	11
2014	CS	0	9	28	41	17	4	61	9	46
2014	CS-01	0	7	29	22	29	14	58	8	14
2014	CS-02	0	0	24	59	18	0	76	0	17
2011	CS	4	13	33	28	21	0	49	18	67
2011	CS-01	5	16	21	16	42	0	58	21	19
2011	CS-02	7	10	24	41	17	0	59	17	29
2011	CS-03	0	10	60	30	0	0	30	10	10

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	14	19	33	22	11	0	0	33	33	36
2019	CS-01	6	25	31	25	13	0	0	38	31	16
2018	CS	14	19	40	19	7	0	0	26	33	42
2018	CS-01	13	7	53	20	7	0	0	27	20	15
2018	CS-02	8	25	33	17	17	0	0	33	33	12
2017	CS	12	34	20	22	8	2	2	31	48	50
2017	CS-01	18	9	27	23	18	5	0	43	29	22
2017	CS-02	8	23	23	38	0	0	8	42	33	13
2017	CS-03	0	82	9	9	0	0	0	9	82	11
2014	CS	13	37	26	11	9	0	4	20	52	46
2014	CS-01	28	36	0	14	7	0	14	25	75	14
2014	CS-02	0	41	35	12	12	0	0	24	41	17
2011	CS	16	24	26	19	15	0	0	34	40	68
2011	CS-01	10	10	30	15	35	0	0	50	20	20
2011	CS-02	14	28	28	24	7	0	0	31	41	29
2011	CS-03	10	40	20	20	10	0	0	30	50	10

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	14	22	25	19	17	0	3	37	37	36
2019	CS-01	6	25	25	19	19	0	6	40	33	16
2018	CS	19	10	36	26	10	0	0	36	29	42
2018	CS-01	27	13	27	27	7	0	0	33	40	15
2018	CS-02	8	8	50	17	17	0	0	33	17	12
2017	CS	6	14	22	30	24	0	4	56	21	50
2017	CS-01	9	9	23	23	36	0	0	59	18	22
2017	CS-02	8	8	15	23	31	0	15	64	18	13
2017	CS-03	0	18	36	45	0	0	0	45	18	11
2014	CS	2	15	17	35	26	2	2	64	18	46
2014	CS-01	7	7	29	22	22	7	7	50	16	14
2014	CS-02	0	12	18	35	35	0	0	71	12	17
2011	CS	1	9	24	35	28	1	1	65	11	68
2011	CS-01	0	10	20	20	50	0	0	70	10	20
2011	CS-02	0	7	28	34	24	3	3	63	7	29
2011	CS-03	0	10	10	70	10	0	0	80	10	10

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	11	25	31	25	8	0	0	33	36	36
2019	CS-01	13	25	44	19	0	0	0	19	38	16
2018	CS	12	26	33	14	12	2	0	27	39	42
2018	CS-01	20	20	33	20	0	7	0	21	43	15
2018	CS-02	8	25	25	17	25	0	0	42	33	12
2017	CS	10	22	38	22	4	0	4	27	33	50
2017	CS-01	9	36	36	14	5	0	0	18	45	22
2017	CS-02	15	8	23	38	8	0	8	50	25	13
2017	CS-03	9	9	64	18	0	0	0	18	18	11
2014	CS	15	20	33	15	11	4	2	28	37	46
2014	CS-01	43	14	14	14	0	7	7	17	66	14
2014	CS-02	0	12	53	12	18	6	0	31	13	17

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	6	14	33	25	19	0	3	46	20	36
2019	CS-01	6	19	50	13	6	0	6	20	27	16

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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	47	31	8	6	6	0	3	80	11	36
2019	CS-01	56	31	0	6	0	0	6	93	7	16
2017	CS	56	14	8	8	10	2	2	73	19	50
2017	CS-01	59	14	5	5	9	5	5	80	15	22
2017	CS-02	54	23	8	15	0	0	0	77	15	13
2017	CS-03	45	9	9	9	27	0	0	55	36	11
2014	CS	57	11	7	11	11	0	4	70	23	46
2014	CS-01	72	14	14	0	0	0	0	86	0	14
2014	CS-02	53	6	0	18	12	0	12	67	33	17
2011	CS	60	10	6	7	12	0	4	74	20	68
2011	CS-01	80	0	0	10	5	0	5	84	16	20
2011	CS-02	55	17	7	3	14	0	3	75	18	29
2011	CS-03	40	10	10	10	30	0	0	50	40	10

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	20	23	29	11	11	3	3	45	24	35
2019	CS-01	25	19	31	6	13	6	0	47	20	16
2018	CS	27	37	20	5	7	2	2	67	13	41
2018	CS-01	20	40	7	7	20	7	0	64	29	15
2018	CS-02	50	17	25	8	0	0	0	67	8	12
2017	CS	34	44	10	8	0	2	2	81	8	50
2017	CS-01	36	32	14	9	0	5	5	75	10	22
2017	CS-02	46	46	8	0	0	0	0	92	0	13
2017	CS-03	18	73	0	9	0	0	0	91	9	11
2014	CS	39	22	15	4	9	7	4	68	14	46
2014	CS-01	43	14	22	7	14	0	0	57	21	14
2014	CS-02	41	12	18	0	12	12	6	64	14	17

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	36	36	14	3	11	0	72	14	36
2019	CS-01	44	25	19	0	13	0	69	13	16
2018	CS	46	22	15	7	10	0	68	17	41
2018	CS-01	47	27	7	0	20	0	73	20	15
2018	CS-02	58	17	17	8	0	0	75	8	12
2017	CS	46	40	6	8	0	0	86	8	50
2017	CS-01	59	32	0	9	0	0	91	9	22
2017	CS-02	62	38	0	0	0	0	100	0	13
2017	CS-03	9	64	18	9	0	0	73	9	11
2014	CS	47	29	11	7	2	4	79	9	45
2014	CS-01	50	36	7	0	7	0	86	7	14
2014	CS-02	47	18	18	12	0	6	69	13	17

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	33	39	14	8	6	72	14	36
2019	CS-01	50	31	13	0	6	81	6	16
2018	CS	51	41	5	2	0	93	2	41
2018	CS-01	47	40	7	7	0	87	7	15
2018	CS-02	67	33	0	0	0	100	0	12
2017	CS	42	50	4	4	0	92	4	50
2017	CS-01	50	41	5	5	0	91	5	22
2017	CS-02	38	62	0	0	0	100	0	13
2017	CS-03	36	55	9	0	0	91	0	11
2014	CS	54	30	2	7	6	85	13	46
2014	CS-01	57	22	0	14	7	79	21	14
2014	CS-02	47	35	6	0	12	82	12	17

Question 23. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	28	44	14	11	3	0	72	14	36
2019	CS-01	31	50	6	13	0	0	81	13	16
2018	CS	34	46	12	2	2	2	83	5	41
2018	CS-01	40	27	13	7	7	7	71	14	15
2018	CS-02	42	50	8	0	0	0	92	0	12

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	39	33	17	6	3	0	3	74	9	36
2019	CS-01	31	31	19	13	6	0	0	63	19	16

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	22	42	11	22	3	0	64	25	36
2019	CS-01	13	44	13	25	6	0	56	31	16
2018	CS	31	36	10	10	14	0	67	24	42
2018	CS-01	27	20	13	13	27	0	47	40	15
2018	CS-02	58	25	0	0	17	0	83	17	12
2017	CS	38	34	16	4	8	0	72	12	50
2017	CS-01	36	23	27	0	14	0	59	14	22
2017	CS-02	62	31	8	0	0	0	92	0	13
2017	CS-03	18	64	9	9	0	0	82	9	11
2014	CS	48	30	11	4	4	2	80	9	46
2014	CS-01	43	36	14	0	7	0	79	7	14
2014	CS-02	47	24	18	0	6	6	75	6	17
2011	CS	43	41	7	6	3	0	84	9	68
2011	CS-01	55	35	0	5	5	0	90	10	20
2011	CS-02	41	34	10	10	3	0	76	14	29
2011	CS-03	20	70	10	0	0	0	90	0	10

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	36	33	14	3	8	6	0	74	12	36
2019	CS-01	31	31	13	6	13	6	0	67	20	16
2018	CS	33	45	7	5	10	0	0	79	14	42
2018	CS-01	33	27	13	7	20	0	0	60	27	15
2018	CS-02	50	33	8	0	8	0	0	83	8	12
2017	CS	40	44	6	4	6	0	0	84	10	50
2017	CS-01	41	32	9	9	9	0	0	73	18	22
2017	CS-02	54	46	0	0	0	0	0	100	0	13
2017	CS-03	27	73	0	0	0	0	0	100	0	11
2014	CS	52	24	15	2	0	4	2	82	2	46
2014	CS-01	43	22	28	0	0	7	0	70	0	14
2014	CS-02	59	18	18	0	0	0	6	81	0	17
2011	CS	54	31	9	3	3	0	0	85	6	68
2011	CS-01	75	25	0	0	0	0	0	100	0	20
2011	CS-02	41	31	14	7	7	0	0	72	14	29
2011	CS-03	40	40	20	0	0	0	0	80	0	10

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	25	36	11	14	11	3	0	63	26	36
2019	CS-01	19	44	6	13	19	0	0	63	31	16
2018	CS	29	43	10	7	10	0	2	73	17	42
2018	CS-01	27	27	0	13	27	0	7	57	43	15
2018	CS-02	33	42	17	8	0	0	0	75	8	12
2017	CS	46	36	4	12	2	0	0	82	14	50
2017	CS-01	50	27	0	23	0	0	0	77	23	22
2017	CS-02	62	31	8	0	0	0	0	92	0	13
2017	CS-03	27	64	0	9	0	0	0	91	9	11
2014	CS	50	22	17	9	0	0	2	73	9	46
2014	CS-01	43	22	22	14	0	0	0	65	14	14
2014	CS-02	53	24	18	0	0	0	6	81	0	17
2011	CS	53	29	6	7	4	0	0	82	12	68
2011	CS-01	65	25	0	10	0	0	0	90	10	20
2011	CS-02	48	28	7	7	10	0	0	76	17	29
2011	CS-03	40	40	20	0	0	0	0	80	0	10

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	58	28	6	0	6	0	3	89	6	36
2019	CS-01	75	13	6	0	0	0	6	93	0	16
2017	CS	66	24	2	4	2	0	2	92	6	50
2017	CS-01	73	18	0	5	0	0	5	95	5	22
2017	CS-02	85	15	0	0	0	0	0	100	0	13
2017	CS-03	45	36	9	9	0	0	0	82	9	11
2014	CS	74	9	2	9	2	0	4	86	11	46
2014	CS-01	86	14	0	0	0	0	0	100	0	14
2014	CS-02	65	12	6	6	0	0	12	87	7	17
2011	CS	69	10	3	4	6	1	6	86	11	68
2011	CS-01	90	0	0	0	5	0	5	95	5	20
2011	CS-02	59	14	7	3	7	3	7	81	12	29
2011	CS-03	60	10	0	20	10	0	0	70	30	10

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	61	31	3	0	6	0	0	92	6	36
2019	CS-01	56	31	0	0	13	0	0	88	13	16
2017	CS	60	28	8	2	0	2	0	90	2	50
2017	CS-01	64	32	5	0	0	0	0	95	0	22
2017	CS-02	77	15	8	0	0	0	0	92	0	13
2017	CS-03	45	36	0	9	0	9	0	90	10	11
2014	CS	59	22	4	9	2	2	2	84	11	46
2014	CS-01	50	28	7	14	0	0	0	78	14	14
2014	CS-02	53	24	6	6	6	0	6	81	13	17
2011	CS	56	19	7	4	9	0	4	78	14	68
2011	CS-01	65	15	10	0	5	0	5	84	5	20
2011	CS-02	45	21	3	10	17	0	3	68	29	29
2011	CS-03	70	20	10	0	0	0	0	90	0	10

Question 30. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	53	33	8	0	6	86	6	36
2019	CS-01	50	38	0	0	13	88	13	16
2018	CS	62	14	17	2	5	76	7	42
2018	CS-01	60	13	7	7	13	73	20	15
2018	CS-02	67	17	17	0	0	83	0	12
2017	CS	58	28	8	4	2	86	6	50
2017	CS-01	68	14	9	9	0	82	9	22
2017	CS-02	77	15	8	0	0	92	0	13
2017	CS-03	36	55	9	0	0	91	0	11

Question 31. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	36	39	11	3	8	3	0	77	11	36
2019	CS-01	44	25	6	6	13	6	0	73	20	16
2018	CS	39	29	17	2	12	0	0	68	15	41
2018	CS-01	36	21	14	0	29	0	0	57	29	14
2018	CS-02	58	8	17	8	8	0	0	67	17	12
2017	CS	58	24	10	2	4	2	0	84	6	50
2017	CS-01	64	14	14	0	5	5	0	81	5	22
2017	CS-02	77	15	8	0	0	0	0	92	0	13
2017	CS-03	36	45	9	9	0	0	0	82	9	11
2014	CS	52	35	7	4	0	0	2	89	4	46
2014	CS-01	43	43	7	7	0	0	0	86	7	14
2014	CS-02	47	35	12	0	0	0	6	88	0	17

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	15	46	23	15	0	0	0	62	15	13

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Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	20	37	20	3	11	6	3	63	16	35
2019	CS-01	27	20	20	7	7	13	7	58	17	15
2018	CS	29	31	24	12	2	2	0	61	15	42
2018	CS-01	20	33	20	20	0	7	0	57	21	15
2018	CS-02	50	33	8	8	0	0	0	83	8	12
2017	CS	22	40	18	6	0	14	0	72	7	50
2017	CS-01	18	36	14	9	0	23	0	71	12	22
2017	CS-02	38	38	8	8	0	8	0	83	8	13
2017	CS-03	18	55	18	0	0	9	0	80	0	11
2014	CS	33	26	15	11	0	15	0	69	13	46
2014	CS-01	43	14	29	14	0	0	0	57	14	14
2014	CS-02	24	18	18	12	0	29	0	58	17	17
2011	CS	31	25	24	9	7	4	0	58	17	68
2011	CS-01	35	20	20	5	15	5	0	58	21	20
2011	CS-02	28	24	34	7	7	0	0	52	14	29
2011	CS-03	30	30	10	10	0	20	0	75	13	10

Question 35. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	19	39	14	11	14	3	60	26	36
2019	CS-01	25	38	6	6	19	6	67	27	16
2018	CS	31	26	26	10	7	0	57	17	42
2018	CS-01	27	27	20	13	13	0	53	27	15
2018	CS-02	50	33	8	8	0	0	83	8	12
2017	CS	20	42	20	10	0	8	67	11	50
2017	CS-01	18	41	14	14	0	14	68	16	22
2017	CS-02	38	46	8	8	0	0	85	8	13
2017	CS-03	9	45	36	0	0	9	60	0	11
2014	CS	30	28	28	7	2	4	61	9	46
2014	CS-01	43	22	22	7	7	0	65	14	14
2014	CS-02	18	35	35	6	0	6	56	6	17
2011	CS	26	35	15	12	10	1	63	22	68
2011	CS-01	30	30	15	10	10	5	63	21	20
2011	CS-02	21	45	14	10	10	0	66	21	29
2011	CS-03	30	30	10	20	10	0	60	30	10

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	11	39	14	25	8	3	51	34	36
2019	CS-01	6	44	6	25	13	6	53	40	16
2018	CS	21	17	29	14	12	7	41	28	42
2018	CS-01	13	7	13	20	27	20	25	58	15
2018	CS-02	42	25	25	8	0	0	67	8	12
2017	CS	14	28	26	14	4	14	49	21	50
2017	CS-01	9	27	23	18	5	18	44	28	22
2017	CS-02	31	23	23	8	0	15	64	9	13
2017	CS-03	9	36	45	0	0	9	50	0	11
2014	CS	26	26	26	11	4	7	56	16	46
2014	CS-01	36	14	22	7	14	7	54	23	14
2014	CS-02	18	24	41	12	0	6	44	13	17
2011	CS	26	24	21	22	3	4	52	26	68
2011	CS-01	40	0	20	25	5	10	44	33	20
2011	CS-02	21	31	21	21	3	3	54	25	29
2011	CS-03	30	30	20	20	0	0	60	20	10

Question 37. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	14	33	14	22	17	0	47	39	36
2019	CS-01	13	31	13	25	19	0	44	44	16
2018	CS	19	21	17	26	17	0	40	43	42
2018	CS-01	20	7	13	27	33	0	27	60	15
2018	CS-02	33	33	25	8	0	0	67	8	12
2017	CS	18	42	16	16	4	4	63	21	50
2017	CS-01	9	41	23	14	5	9	55	20	22
2017	CS-02	38	31	15	15	0	0	69	15	13
2017	CS-03	9	73	9	9	0	0	82	9	11
2014	CS	28	28	24	15	2	2	58	18	46
2014	CS-01	36	22	14	22	7	0	57	28	14
2014	CS-02	24	29	47	0	0	0	53	0	17
2011	CS	25	29	18	21	7	0	54	28	68
2011	CS-01	40	15	10	30	5	0	55	35	20
2011	CS-02	21	28	17	28	7	0	48	34	29
2011	CS-03	20	40	40	0	0	0	60	0	10

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	28	28	25	8	3	3	6	61	12	36
2019	CS-01	31	38	6	6	0	6	13	85	8	16

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My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	28	36	19	8	6	3	66	14	36
2019	CS-01	31	31	25	6	6	0	63	13	16
2018	CS	36	29	14	17	5	0	64	21	42
2018	CS-01	33	0	13	40	13	0	33	53	15
2018	CS-02	50	33	17	0	0	0	83	0	12
2017	CS	28	48	18	4	2	0	76	6	50
2017	CS-01	23	45	23	9	0	0	68	9	22
2017	CS-02	46	46	0	0	8	0	92	8	13
2017	CS-03	18	64	18	0	0	0	82	0	11
2014	CS	37	37	15	7	0	4	77	7	46
2014	CS-01	43	22	14	14	0	7	70	15	14
2014	CS-02	29	41	29	0	0	0	71	0	17
2011	CS	43	31	13	10	1	1	75	12	68
2011	CS-01	45	20	0	30	0	5	68	32	20
2011	CS-02	38	38	17	3	3	0	76	7	29
2011	CS-03	50	30	20	0	0	0	80	0	10

Question 40. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	17	25	25	22	11	0	0	42	33	36
2019	CS-01	19	31	13	25	13	0	0	50	38	16

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	28	39	14	8	6	3	3	71	15	36
2019	CS-01	19	31	13	19	6	6	6	57	29	16
2018	CS	29	38	17	12	2	2	0	68	15	42
2018	CS-01	27	27	20	13	7	7	0	57	21	15
2018	CS-02	42	33	25	0	0	0	0	75	0	12
2017	CS	30	40	12	8	6	2	2	73	15	50
2017	CS-01	36	27	5	9	14	5	5	70	25	22
2017	CS-02	31	62	8	0	0	0	0	92	0	13
2017	CS-03	18	45	27	9	0	0	0	64	9	11
2014	CS	37	37	11	7	4	4	0	77	11	46
2014	CS-01	50	22	14	0	14	0	0	72	14	14
2014	CS-02	18	47	18	12	0	6	0	69	13	17
2011	CS	44	25	15	10	6	0	0	69	16	68
2011	CS-01	35	25	20	15	5	0	0	60	20	20
2011	CS-02	45	28	7	10	10	0	0	72	21	29
2011	CS-03	50	30	20	0	0	0	0	80	0	10

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	28	25	28	6	14	53	19	36
2019	CS-01	31	19	19	13	19	50	31	16
2018	CS	24	40	21	10	5	64	14	42
2018	CS-01	20	27	27	20	7	47	27	15
2018	CS-02	50	25	25	0	0	75	0	12

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	14	31	22	14	11	6	3	48	27	36
2019	CS-01	19	25	25	6	13	13	0	50	21	16
2018	CS	19	21	24	14	12	7	2	45	29	42
2018	CS-01	20	20	7	27	20	7	0	43	50	15
2018	CS-02	17	33	33	0	0	8	8	60	0	12
2017	CS	18	26	18	8	12	16	2	54	24	50
2017	CS-01	27	23	9	9	14	14	5	61	28	22
2017	CS-02	23	31	8	0	15	23	0	70	20	13
2017	CS-03	0	36	55	9	0	0	0	36	9	11
2014	CS	22	29	20	7	11	9	2	58	20	45
2014	CS-01	36	36	14	0	14	0	0	72	14	14
2014	CS-02	18	29	18	12	12	12	0	53	27	17
2011	CS	28	28	16	6	10	10	1	63	18	68
2011	CS-01	40	20	15	5	5	15	0	71	12	20
2011	CS-02	21	31	14	7	17	10	0	58	27	29
2011	CS-03	10	40	40	0	0	10	0	56	0	10

Question 44. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	14	31	22	19	11	3	46	31	36
2019	CS-01	19	31	19	13	19	0	50	31	16
2018	CS	12	26	33	12	17	0	38	29	42
2018	CS-01	13	20	27	13	27	0	33	40	15
2018	CS-02	17	33	33	17	0	0	50	17	12
2017	CS	20	38	18	14	8	2	59	22	50
2017	CS-01	32	23	14	14	18	0	55	32	22
2017	CS-02	15	46	23	8	0	8	67	8	13
2017	CS-03	9	45	27	18	0	0	55	18	11
2014	CS	30	24	28	6	9	2	56	15	46
2014	CS-01	43	7	29	7	14	0	50	21	14
2014	CS-02	18	24	41	6	12	0	41	18	17
2011	CS	26	38	16	13	4	1	66	18	68
2011	CS-01	35	40	15	5	0	5	79	5	20
2011	CS-02	17	34	17	24	7	0	52	31	29
2011	CS-03	40	40	10	10	0	0	80	10	10

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	14	22	22	17	25	0	0	36	42	36
2019	CS-01	6	31	13	13	38	0	0	38	50	16
2018	CS	17	14	12	24	31	2	0	32	56	42
2018	CS-01	20	20	7	13	40	0	0	40	53	15
2018	CS-02	25	17	17	17	25	0	0	42	42	12
2017	CS	14	12	16	37	16	4	0	28	55	49
2017	CS-01	19	10	24	29	19	0	0	29	48	21
2017	CS-02	15	15	15	8	31	15	0	36	45	13
2017	CS-03	0	18	9	73	0	0	0	18	73	11
2014	CS	22	13	20	24	17	4	0	36	43	46
2014	CS-01	36	0	7	29	28	0	0	36	57	14
2014	CS-02	12	24	29	12	24	0	0	35	35	17
2011	CS	15	28	12	22	22	0	1	43	45	68
2011	CS-01	25	30	15	15	15	0	0	55	30	20
2011	CS-02	14	24	10	21	31	0	0	38	52	29
2011	CS-03	10	20	20	40	10	0	0	30	50	10

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	47	33	11	8	0	0	0	81	8	36
2019	CS-01	56	19	13	13	0	0	0	75	13	16

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	42	22	17	6	6	3	6	70	12	36
2019	CS-01	50	19	13	6	6	6	0	73	13	16

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	34	23	26	9	6	3	0	59	15	35
2019	CS-01	20	33	20	7	13	7	0	57	21	15

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	26	29	17	9	6	11	3	63	17	35
2019	CS-01	20	27	20	7	13	13	0	54	23	15

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	33	22	17	17	11	0	0	56	28	36
2019	CS-01	13	25	25	13	25	0	0	38	38	16

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	50	31	8	3	3	3	3	85	6	36
2019	CS-01	44	38	6	6	6	0	0	81	13	16

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	75	14	3	3	3	0	3	91	6	36
2019	CS-01	75	13	6	6	0	0	0	88	6	16

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	75	14	3	0	0	0	8	97	0	36
2019	CS-01	69	19	6	0	0	0	6	93	0	16

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	17	44	22	6	6	6	65	12	36
2019	CS-01	19	31	19	13	6	13	57	21	16
2018	CS	19	45	19	14	2	0	64	17	42
2018	CS-01	13	53	0	27	7	0	67	33	15
2018	CS-02	25	33	33	8	0	0	58	8	12
2017	CS	29	33	24	10	2	2	63	13	49
2017	CS-01	29	29	19	14	5	5	60	20	21
2017	CS-02	31	31	38	0	0	0	62	0	13
2017	CS-03	18	55	27	0	0	0	73	0	11

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	22	61	11	0	3	3	86	3	36
2019	CS-01	13	63	19	0	0	6	80	0	16
2018	CS	38	45	12	5	0	0	83	5	42
2018	CS-01	33	53	0	13	0	0	87	13	15
2018	CS-02	58	25	17	0	0	0	83	0	12
2017	CS	44	38	16	2	0	0	82	2	50
2017	CS-01	45	41	14	0	0	0	86	0	22
2017	CS-02	69	15	15	0	0	0	85	0	13
2017	CS-03	18	64	18	0	0	0	82	0	11
2014	CS	51	31	11	4	0	2	84	5	45
2014	CS-01	54	39	7	0	0	0	93	0	13
2014	CS-02	53	29	18	0	0	0	82	0	17
2011	CS	46	35	12	3	3	1	82	6	68
2011	CS-01	65	15	10	5	5	0	80	10	20
2011	CS-02	34	38	17	3	3	3	75	7	29
2011	CS-03	40	50	10	0	0	0	90	0	10

Question 49. My department or agency implements activities and practices that support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	25	36	28	3	3	6	65	6	36
2019	CS-01	25	31	31	0	0	13	64	0	16
2018	CS	43	33	10	10	0	5	80	10	42
2018	CS-01	33	33	7	20	0	7	71	21	15
2018	CS-02	58	25	17	0	0	0	83	0	12
2017	CS	36	30	22	2	0	10	73	2	50
2017	CS-01	45	23	23	0	0	9	75	0	22
2017	CS-02	38	38	15	0	0	8	83	0	13
2017	CS-03	18	45	9	9	0	18	78	11	11
2014	CS	41	41	13	2	0	2	85	2	46
2014	CS-01	72	14	14	0	0	0	86	0	14
2014	CS-02	29	47	24	0	0	0	76	0	17

Question 50. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	36	47	11	3	3	83	6	36
2019	CS-01	44	38	13	6	0	81	6	16
2018	CS	43	38	17	2	0	81	2	42
2018	CS-01	40	33	20	7	0	73	7	15
2018	CS-02	58	33	8	0	0	92	0	12
2017	CS	44	42	10	4	0	86	4	50
2017	CS-01	50	36	5	9	0	86	9	22
2017	CS-02	54	38	8	0	0	92	0	13
2017	CS-03	27	73	0	0	0	100	0	11
2014	CS	54	35	4	4	2	89	6	46
2014	CS-01	57	29	0	7	7	86	14	14
2014	CS-02	53	35	12	0	0	88	0	17
2011	CS	47	38	7	4	3	85	7	68
2011	CS-01	60	35	0	0	5	95	5	20
2011	CS-02	38	34	14	10	3	72	14	29
2011	CS-03	40	50	10	0	0	90	0	10

Question 51. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	42	25	22	3	6	3	69	9	36
2019	CS-01	44	25	13	0	13	6	73	13	16
2018	CS	45	26	17	5	7	0	71	12	42
2018	CS-01	47	7	20	7	20	0	53	27	15
2018	CS-02	58	33	8	0	0	0	92	0	12
2017	CS	40	46	10	4	0	0	86	4	50
2017	CS-01	41	45	5	9	0	0	86	9	22
2017	CS-02	69	23	8	0	0	0	92	0	13
2017	CS-03	18	82	0	0	0	0	100	0	11
2014	CS	48	26	15	7	4	0	74	11	46
2014	CS-01	43	14	22	7	14	0	57	21	14
2014	CS-02	53	24	18	6	0	0	76	6	17
2011	CS	47	34	12	4	1	1	82	6	68
2011	CS-01	55	25	10	5	0	5	84	5	20
2011	CS-02	41	31	17	7	3	0	72	10	29
2011	CS-03	40	60	0	0	0	0	100	0	10

Question 52. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	37	29	23	6	6	66	11	35
2019	CS-01	33	33	20	0	13	67	13	15
2018	CS	36	36	14	10	5	71	14	42
2018	CS-01	33	20	13	27	7	53	33	15
2018	CS-02	42	50	8	0	0	92	0	12
2017	CS	40	44	12	4	0	84	4	50
2017	CS-01	45	36	9	9	0	82	9	22
2017	CS-02	54	38	8	0	0	92	0	13
2017	CS-03	18	73	9	0	0	91	0	11
2014	CS	46	26	20	4	4	72	9	46
2014	CS-01	43	14	22	7	14	57	21	14
2014	CS-02	47	24	29	0	0	71	0	17
2011	CS	49	29	13	7	1	78	9	68
2011	CS-01	55	20	10	15	0	75	15	20
2011	CS-02	41	28	21	7	3	69	10	29
2011	CS-03	50	40	10	0	0	90	0	10

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	42	31	14	8	6	0	72	14	36
2019	CS-01	50	25	19	6	0	0	75	6	16
2018	CS	33	31	14	12	10	0	64	21	42
2018	CS-01	40	20	13	7	20	0	60	27	15
2018	CS-02	33	42	17	0	8	0	75	8	12
2017	CS	43	22	20	8	2	4	68	11	49
2017	CS-01	48	29	5	14	5	0	76	19	21
2017	CS-02	69	8	23	0	0	0	77	0	13
2017	CS-03	18	36	45	0	0	0	55	0	11
2014	CS	44	26	15	9	4	2	71	13	46
2014	CS-01	50	14	0	14	14	7	70	30	14
2014	CS-02	47	24	24	6	0	0	71	6	17
2011	CS	47	29	7	10	3	3	79	14	68
2011	CS-01	55	25	10	5	0	5	84	5	20
2011	CS-02	41	17	10	21	7	3	61	29	29
2011	CS-03	50	50	0	0	0	0	100	0	10

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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2019	CS	25	44	31	36
2019	CS-01	19	50	31	16
2018	CS	29	29	43	42
2018	CS-01	20	20	60	15
2018	CS-02	25	50	25	12
2017	CS	22	46	32	50
2017	CS-01	32	32	36	22
2017	CS-02	8	77	15	13
2017	CS-03	9	45	45	11
2014	CS	15	48	37	46
2014	CS-01	28	36	36	14
2014	CS-02	12	65	24	17
2011	CS	18	53	29	68
2011	CS-01	20	60	20	20
2011	CS-02	17	48	34	29
2011	CS-03	10	70	20	10

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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	17	72	6	6	0	0	0	89	6	36
2019	CS-01	19	63	6	13	0	0	0	81	13	16

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	50	28	19	0	3	0	0	78	3	36
2019	CS-01	50	25	19	0	6	0	0	75	6	16

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	17	83	36

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	14	86	36

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	14	8	19	8	11	28	11	36	32	36
2019	CS-01	19	0	13	6	19	38	6	33	44	16
2018	CS	19	17	21	5	7	19	12	52	17	42
2018	CS-01	20	20	27	0	13	13	7	50	17	15
2018	CS-02	25	17	17	0	0	17	25	71	0	12
2017	CS	16	12	18	4	2	36	12	54	12	50
2017	CS-01	9	14	27	5	5	36	5	38	15	22
2017	CS-02	46	15	0	0	0	31	8	100	0	13
2017	CS-03	0	9	27	0	0	36	27	25	0	11
2014	CS	26	11	15	4	2	41	0	63	11	46
2014	CS-01	29	7	14	0	7	43	0	63	13	14
2014	CS-02	24	12	18	6	0	41	0	60	10	17

Question 65. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	25	31	17	11	8	6	3	61	21	36
2019	CS-01	19	25	19	13	13	6	6	50	29	16
2018	CS	24	31	19	7	7	12	0	62	16	42
2018	CS-01	27	27	20	0	13	13	0	62	15	15
2018	CS-02	33	25	17	0	0	25	0	78	0	12
2017	CS	26	28	18	4	2	18	4	69	8	50
2017	CS-01	27	32	14	9	5	14	0	68	16	22
2017	CS-02	46	31	8	0	0	15	0	91	0	13
2017	CS-03	9	27	36	0	0	18	9	50	0	11
2014	CS	33	26	17	4	2	17	0	71	8	46
2014	CS-01	43	14	14	0	7	22	0	73	9	14
2014	CS-02	24	35	24	6	0	12	0	67	7	17
2011	CS	34	43	10	4	1	7	0	83	6	68
2011	CS-01	35	25	20	0	0	20	0	75	0	20
2011	CS-02	41	41	10	3	3	0	0	83	7	29
2011	CS-03	20	60	0	10	0	10	0	89	11	10

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	14	86	36

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	11	11	25	6	3	36	8	40	15	36
2019	CS-01	19	0	19	6	0	50	6	43	14	16
2018	CS	24	7	24	2	2	29	10	52	8	41
2018	CS-01	29	0	36	0	7	21	7	40	10	14
2018	CS-02	42	0	17	0	0	25	17	71	0	12
2017	CS	12	20	16	0	0	38	14	67	0	50
2017	CS-01	5	27	23	0	0	36	9	58	0	22
2017	CS-02	38	23	0	0	0	31	8	100	0	13
2017	CS-03	0	9	18	0	0	45	27	33	0	11
2014	CS	20	15	17	2	0	44	2	64	4	46
2014	CS-01	22	14	14	0	0	50	0	72	0	14
2014	CS-02	18	12	24	0	0	41	6	56	0	17

Question 73. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	28	22	25	6	3	14	3	60	10	36
2019	CS-01	25	6	38	6	0	19	6	42	8	16
2018	CS	29	24	17	2	5	22	0	69	9	41
2018	CS-01	29	21	29	0	14	7	0	54	15	14
2018	CS-02	42	8	17	0	0	33	0	75	0	12
2017	CS	28	36	14	0	0	18	4	82	0	50
2017	CS-01	23	50	18	0	0	9	0	80	0	22
2017	CS-02	54	31	0	0	0	15	0	100	0	13
2017	CS-03	18	18	27	0	0	27	9	57	0	11
2014	CS	30	26	19	2	2	20	0	70	5	46
2014	CS-01	43	22	14	0	7	14	0	76	8	14
2014	CS-02	24	24	24	0	0	29	0	67	0	17
2011	CS	41	34	7	6	1	10	0	84	8	68
2011	CS-01	50	10	15	5	0	20	0	75	6	20
2011	CS-02	38	41	7	3	3	7	0	85	7	29
2011	CS-03	30	50	0	10	0	10	0	89	11	10

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Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	17	31	22	17	14	47	31	36
2019	CS-01	19	38	19	13	13	56	25	16
2018	CS	17	21	29	12	21	38	33	42
2018	CS-01	20	13	33	13	20	33	33	15
2018	CS-02	17	8	33	25	17	25	42	12
2017	CS	28	26	14	14	18	54	32	50
2017	CS-01	32	23	14	5	27	55	32	22
2017	CS-02	31	31	8	15	15	62	31	13
2017	CS-03	18	27	18	27	9	45	36	11

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	11	25	42	14	8	0	36	22	36
2019	CS-01	19	31	25	19	6	0	50	25	16
2018	CS	10	24	38	21	7	0	33	29	42
2018	CS-01	13	20	40	13	13	0	33	27	15
2018	CS-02	17	50	17	17	0	0	67	17	12
2017	CS	20	28	20	20	10	2	49	31	50
2017	CS-01	32	27	9	14	14	5	62	29	22
2017	CS-02	15	31	38	8	8	0	46	15	13
2017	CS-03	9	36	18	27	9	0	45	36	11

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	19	53	22	3	3	0	72	6	36
2019	CS-01	31	44	19	0	6	0	75	6	16
2018	CS	20	41	27	5	5	2	63	10	41
2018	CS-01	33	27	27	0	13	0	60	13	15
2018	CS-02	8	67	17	8	0	0	75	8	12
2017	CS	29	33	29	4	6	0	61	10	49
2017	CS-01	38	38	19	5	0	0	76	5	21
2017	CS-02	23	46	23	0	8	0	69	8	13
2017	CS-03	18	18	55	9	0	0	36	9	11

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	11	28	17	22	19	3	0	40	43	36
2019	CS-01	19	31	13	13	19	6	0	53	33	16
2018	CS	12	14	43	17	12	0	2	27	29	42
2018	CS-01	13	13	40	13	20	0	0	27	33	15
2018	CS-02	25	17	42	17	0	0	0	42	17	12
2017	CS	18	24	18	20	20	0	0	42	40	50
2017	CS-01	27	27	9	23	14	0	0	55	36	22
2017	CS-02	15	31	31	15	8	0	0	46	23	13
2017	CS-03	9	18	27	27	18	0	0	27	45	11

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	36	31	11	14	6	3	0	69	20	36
2019	CS-01	44	13	25	6	6	6	0	60	13	16
2018	CS	33	36	17	5	7	0	2	71	12	42
2018	CS-01	27	40	13	0	20	0	0	67	20	15
2018	CS-02	75	8	8	8	0	0	0	83	8	12
2017	CS	48	28	8	10	4	0	2	78	14	50
2017	CS-01	68	18	5	0	9	0	0	86	9	22
2017	CS-02	31	46	15	8	0	0	0	77	8	13
2017	CS-03	36	27	9	18	0	0	9	70	20	11

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	28	33	31	0	8	0	61	8	36
2019	CS-01	31	38	19	0	13	0	69	13	16
2018	CS	33	24	31	5	5	2	59	10	42
2018	CS-01	27	20	27	13	13	0	47	27	15
2018	CS-02	58	25	17	0	0	0	83	0	12
2017	CS	41	35	14	6	4	0	76	10	49
2017	CS-01	45	41	0	9	5	0	86	14	22
2017	CS-02	54	31	15	0	0	0	85	0	13
2017	CS-03	10	40	30	10	10	0	50	20	10

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	22	39	22	14	3	0	61	17	36
2019	CS-01	31	25	25	19	0	0	56	19	16
2018	CS	17	38	19	12	12	2	56	24	42
2018	CS-01	13	40	20	13	13	0	53	27	15
2018	CS-02	33	50	8	0	8	0	83	8	12
2017	CS	29	31	29	10	2	0	59	12	49
2017	CS-01	36	36	14	9	5	0	73	14	22
2017	CS-02	23	38	23	15	0	0	62	15	13
2017	CS-03	20	10	60	10	0	0	30	10	10

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	8	44	25	14	8	0	0	53	22	36
2019	CS-01	6	63	13	13	6	0	0	69	19	16
2018	CS	14	33	26	12	10	2	2	50	23	42
2018	CS-01	20	20	13	13	27	7	0	43	43	15
2018	CS-02	17	58	25	0	0	0	0	75	0	12
2017	CS	16	45	22	10	6	0	0	61	16	49
2017	CS-01	18	50	9	14	9	0	0	68	23	22
2017	CS-02	23	46	23	8	0	0	0	69	8	13
2017	CS-03	10	20	60	10	0	0	0	30	10	10

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	22	31	19	17	11	0	53	28	36
2019	CS-01	38	25	6	19	13	0	63	31	16
2018	CS	19	29	21	17	12	2	49	29	42
2018	CS-01	20	33	0	27	20	0	53	47	15
2018	CS-02	25	33	33	0	8	0	58	8	12
2017	CS	31	35	22	4	8	0	65	12	49
2017	CS-01	41	18	23	9	9	0	59	18	22
2017	CS-02	31	54	15	0	0	0	85	0	13
2017	CS-03	10	50	30	0	10	0	60	10	10

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	28	39	17	11	6	0	0	67	17	36
2019	CS-01	25	44	13	13	6	0	0	69	19	16

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	31	36	22	8	3	0	67	11	36
2019	CS-01	44	25	13	19	0	0	69	19	16
2018	CS	20	34	27	15	2	2	55	18	41
2018	CS-01	20	40	20	13	7	0	60	20	15
2018	CS-02	42	42	0	17	0	0	83	17	12
2017	CS	29	37	22	8	4	0	65	12	49
2017	CS-01	32	32	14	14	9	0	64	23	22
2017	CS-02	31	46	23	0	0	0	77	0	13
2017	CS-03	20	30	40	10	0	0	50	10	10

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	54	37	3	3	3	0	91	6	35
2019	CS-01	53	40	7	0	0	0	93	0	15
2018	CS	69	24	2	2	0	2	95	2	42
2018	CS-01	67	27	7	0	0	0	93	0	15
2018	CS-02	75	25	0	0	0	0	100	0	12
2017	CS	60	28	4	6	2	0	88	8	50
2017	CS-01	59	36	0	5	0	0	95	5	22
2017	CS-02	69	15	0	8	8	0	85	15	13
2017	CS-03	64	27	0	9	0	0	91	9	11

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Total responses
2019	CS	67	22	0	3	8	100	36
2019	CS-01	69	25	0	0	6	100	16
2018	CS	79	14	2	0	5	98	42
2018	CS-01	73	20	7	0	0	93	15
2018	CS-02	92	0	0	0	8	100	12

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	69	23	3	3	0	3	94	3	35
2019	CS-01	73	20	7	0	0	0	93	0	15
2018	CS	76	15	2	2	2	2	93	5	41
2018	CS-01	60	27	7	0	7	0	87	7	15
2018	CS-02	92	8	0	0	0	0	100	0	12
2017	CS	84	12	4	0	0	0	96	0	50
2017	CS-01	91	5	5	0	0	0	95	0	22
2017	CS-02	85	15	0	0	0	0	100	0	13
2017	CS-03	73	27	0	0	0	0	100	0	11

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	43	40	6	6	3	3	85	9	35
2019	CS-01	60	27	0	7	7	0	87	13	15
2018	CS	62	29	5	0	5	0	90	5	42
2018	CS-01	60	27	7	0	7	0	87	7	15
2018	CS-02	58	33	8	0	0	0	92	0	12
2017	CS	62	30	8	0	0	0	92	0	50
2017	CS-01	64	27	9	0	0	0	91	0	22
2017	CS-02	62	31	8	0	0	0	92	0	13
2017	CS-03	64	36	0	0	0	0	100	0	11

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	46	29	9	6	9	3	76	15	35
2019	CS-01	60	20	7	7	7	0	80	13	15
2018	CS	57	17	14	5	7	0	74	12	42
2018	CS-01	73	7	13	0	7	0	80	7	15
2018	CS-02	67	25	8	0	0	0	92	0	12
2017	CS	64	22	10	4	0	0	86	4	50
2017	CS-01	73	14	9	5	0	0	86	5	22
2017	CS-02	69	23	8	0	0	0	92	0	13
2017	CS-03	55	36	9	0	0	0	91	0	11

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	59	24	6	0	12	93	0	34
2019	CS-01	80	7	0	0	13	100	0	15
2018	CS	67	14	2	5	12	92	5	42
2018	CS-01	80	0	0	7	13	92	8	15
2018	CS-02	75	0	0	0	25	100	0	12
2017	CS	60	14	2	2	22	95	3	50
2017	CS-01	73	5	0	5	18	94	6	22
2017	CS-02	46	15	0	0	38	100	0	13
2017	CS-03	64	27	0	0	9	100	0	11

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	57	23	11	3	0	6	85	3	35
2019	CS-01	73	13	13	0	0	0	87	0	15
2018	CS	71	17	0	2	7	2	90	10	42
2018	CS-01	60	27	0	0	7	7	93	7	15
2018	CS-02	92	8	0	0	0	0	100	0	12
2017	CS	69	21	4	2	2	2	91	4	48
2017	CS-01	82	9	5	5	0	0	91	5	22
2017	CS-02	54	38	0	0	8	0	92	8	13

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	51	29	9	3	6	3	82	9	35
2019	CS-01	60	27	7	0	7	0	87	7	15
2018	CS	52	26	5	5	10	2	80	15	42
2018	CS-01	33	33	7	7	20	0	67	27	15
2018	CS-02	92	8	0	0	0	0	100	0	12
2017	CS	48	28	14	4	4	2	78	8	50
2017	CS-01	45	23	18	0	9	5	71	10	22
2017	CS-02	62	23	0	15	0	0	85	15	13
2017	CS-03	36	45	18	0	0	0	82	0	11

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	57	26	11	3	0	3	85	3	35
2019	CS-01	47	27	20	0	0	7	79	0	15
2018	CS	52	29	17	0	0	2	83	0	42
2018	CS-01	47	40	13	0	0	0	87	0	15
2018	CS-02	67	8	25	0	0	0	75	0	12
2017	CS	46	29	23	0	2	0	75	2	48
2017	CS-01	45	30	25	0	0	0	75	0	20
2017	CS-02	54	23	15	0	8	0	77	8	13
2017	CS-03	36	36	27	0	0	0	73	0	11

Question 75. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	14	22	42	14	8	36	22	36
2019	CS-01	25	19	31	19	6	44	25	16
2018	CS	14	29	38	17	2	43	19	42
2018	CS-01	13	13	47	20	7	27	27	15
2018	CS-02	25	50	25	0	0	75	0	12
2017	CS	16	38	30	12	4	54	16	50
2017	CS-01	23	32	23	18	5	55	23	22
2017	CS-02	23	54	23	0	0	77	0	13
2017	CS-03	0	36	55	9	0	36	9	11

Question 76. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	14	22	42	11	11	22	36	36
2019	CS-01	19	19	19	25	19	44	38	16
2018	CS	12	17	34	29	7	37	29	41
2018	CS-01	27	13	33	27	0	27	40	15
2018	CS-02	0	8	25	50	17	67	8	12
2017	CS	4	12	48	18	18	36	16	50
2017	CS-01	0	23	41	14	23	36	23	22
2017	CS-02	0	0	54	23	23	46	0	13
2017	CS-03	0	9	64	18	9	27	9	11

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	25	36	22	8	3	6	65	12	36
2019	CS-01	25	44	13	6	6	6	73	13	16
2018	CS	27	29	22	10	10	2	58	20	41
2018	CS-01	27	20	20	13	20	0	47	33	15
2018	CS-02	33	25	33	8	0	0	58	8	12
2017	CS	14	34	20	12	4	16	57	19	50
2017	CS-01	14	45	5	14	5	18	72	22	22
2017	CS-02	31	15	23	15	0	15	55	18	13
2017	CS-03	0	18	55	9	0	18	22	11	11

Question 78. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	25	31	25	8	11	0	56	19	36
2019	CS-01	31	38	13	13	6	0	69	19	16
2018	CS	27	41	15	7	7	2	70	15	41
2018	CS-01	33	20	13	13	13	7	57	29	15
2018	CS-02	25	50	17	8	0	0	75	8	12
2017	CS	20	52	18	4	2	4	75	6	50
2017	CS-01	23	50	18	0	5	5	76	5	22
2017	CS-02	31	54	8	8	0	0	85	8	13
2017	CS-03	9	64	27	0	0	0	73	0	11

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	6	94	36
2019	CS-01	0	100	16
2017	CS	10	90	49
2017	CS-03	0	100	11
2014	CS-01	0	100	14

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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	19	19	28	14	11	8	21	79	36
2019	CS-01	19	6	31	13	19	13	21	79	16
2018	CS	21	26	21	17	10	5	23	78	42
2018	CS-01	0	33	33	13	20	0	0	100	15
2018	CS-02	17	25	25	33	0	0	17	83	12
2017	CS	42	16	16	10	12	4	44	56	50
2017	CS-01	27	14	23	9	18	9	30	70	22
2017	CS-02	54	23	0	8	15	0	54	46	13
2017	CS-03	45	18	27	9	0	0	45	55	11

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	81	19	26
2019	CS-01	73	27	11

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 84. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	27	73	26
2019	CS-01	36	64	11
2018	CS	26	74	31
2018	CS-01	33	67	15

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	4	23	23	31	19	0	0	27	50	26
2019	CS-01	9	36	27	9	18	0	0	45	27	11
2018	CS	13	29	19	19	13	6	0	45	34	31
2018	CS-01	20	27	13	13	20	7	0	50	36	15
2017	CS	4	33	22	15	19	4	4	40	36	27
2017	CS-01	7	29	14	29	14	7	0	38	46	14

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	0	12	23	35	31	0	12	65	26
2019	CS-01	0	9	27	27	36	0	9	64	11
2018	CS	13	3	19	26	35	3	17	63	31
2018	CS-01	20	0	7	33	40	0	20	73	15
2017	CS	0	22	7	30	41	0	22	70	27
2017	CS-01	0	21	0	29	50	0	21	79	14

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	33	31	17	6	11	3	66	17	36
2019	CS-01	38	25	25	0	13	0	63	13	16
2018	CS	40	21	21	7	10	0	62	17	42
2018	CS-01	47	20	27	0	7	0	67	7	15
2018	CS-02	33	25	17	25	0	0	58	25	12

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Date modified:: 2019-03-01

2019 Public Service Employee Survey Results for Parks Canada by Question 94. Please indicate your occupational group and level. Occupational group and level - CS

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Question 22. In my work unit, individuals behave in a respectful manner.

Question 23. The people I work with value my ideas and opinions.

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I can count on my immediate supervisor to keep his or her promises.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 30. My immediate supervisor seems to care about me as a person.

Question 31. I am satisfied with the quality of supervision I receive.

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Question 35. I have confidence in the senior management of my department or agency.

Question 36. Senior management in my department or agency makes effective and timely decisions.

Question 37. Essential information flows effectively from senior management to staff.

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Question 40. I feel that change is managed well in my department or agency.

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 44. My department or agency does a good job of supporting employee career development.

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 49. My department or agency implements activities and practices that support a diverse workplace.

Question 50. Overall, my department or agency treats me with respect.

Question 51. I would recommend my department or agency as a great place to work.

Question 52. I am satisfied with my department or agency.

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Harassment

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?