2019 Public Service Employee Survey Results for Parks Canada by Question 94. Please indicate your occupational group and level. Occupational group and level - CR

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 45 43 3 8 1 0 0 88 9 155
2019 CR-04 47 39 3 10 1 0 0 86 11 118
2019 CR-05 30 65 5 0 0 0 0 95 0 20
2017 CR 40 45 5 9 2 0 0 85 10 169
2017 CR-03 72 28 0 0 0 0 0 100 0 14
2017 CR-04 38 47 5 10 0 0 0 84 10 123
2017 CR-05 37 40 7 7 10 0 0 77 17 30
2014 CR 35 46 5 13 2 0 0 80 15 152
2014 CR-03 33 42 8 17 0 0 0 75 17 12
2014 CR-04 38 43 3 14 1 0 0 82 15 98
2014 CR-05 25 52 8 10 5 0 0 78 15 40
2011 CR 42 49 3 4 1 0 0 92 5 226
2011 CR-04 40 51 4 4 1 0 0 90 6 144
2011 CR-05 48 44 2 5 2 0 0 92 6 63

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 66 21 3 4 3 1 2 90 7 155
2019 CR-04 68 19 3 3 3 1 3 90 6 118
2019 CR-05 55 25 5 10 5 0 0 80 15 20
2017 CR 70 22 3 3 1 0 1 93 4 167
2017 CR-03 72 14 0 7 0 0 7 92 8 14
2017 CR-04 72 21 3 2 1 0 1 94 3 121
2017 CR-05 57 33 3 7 0 0 0 90 7 30
2014 CR 60 23 7 4 5 0 1 84 9 152
2014 CR-03 50 33 0 8 8 0 0 83 17 12
2014 CR-04 68 20 5 5 2 0 0 88 7 98
2014 CR-05 43 30 15 0 10 0 3 74 10 40
2011 CR 74 15 3 4 1 0 2 91 6 226
2011 CR-04 75 13 4 5 2 0 1 89 7 144
2011 CR-05 68 21 2 5 0 0 5 93 5 63

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 41 42 6 6 4 0 0 83 11 156
2019 CR-04 39 44 5 8 3 0 0 83 12 119
2019 CR-05 45 40 10 0 5 0 0 85 5 20
2017 CR 39 42 5 9 5 0 0 81 14 168
2017 CR-03 43 50 0 7 0 0 0 93 7 14
2017 CR-04 39 40 6 10 5 0 0 79 15 122
2017 CR-05 37 47 3 7 7 0 0 83 13 30
2014 CR 35 43 4 12 7 0 0 78 18 152
2014 CR-03 50 25 8 17 0 0 0 75 17 12
2014 CR-04 32 46 3 11 7 0 0 79 18 98
2014 CR-05 35 42 5 10 8 0 0 77 18 40
2011 CR 43 37 5 8 6 0 0 80 14 224
2011 CR-04 43 39 3 8 7 0 0 82 15 143
2011 CR-05 44 33 8 10 5 0 0 78 14 63

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 25 38 11 17 8 0 0 63 26 155
2019 CR-04 27 36 11 16 9 0 0 64 25 118
2019 CR-05 10 50 15 15 10 0 0 60 25 20
2018 CR 12 47 15 19 6 1 0 59 25 170
2018 CR-04 14 48 11 20 6 1 0 63 26 127
2017 CR 16 44 14 14 12 0 1 60 26 168
2017 CR-03 14 57 7 14 7 0 0 72 21 14
2017 CR-04 17 46 13 13 10 0 1 63 23 122
2017 CR-05 13 33 17 13 23 0 0 47 37 30
2014 CR 10 36 16 23 14 0 1 47 37 152
2014 CR-03 17 33 17 33 0 0 0 50 33 12
2014 CR-04 10 41 16 16 15 0 1 52 32 98
2014 CR-05 10 25 10 38 17 0 0 35 55 40
2011 CR 18 40 16 18 8 0 0 59 26 224
2011 CR-04 18 41 16 14 9 1 1 60 23 143
2011 CR-05 19 34 11 29 6 0 0 53 35 62

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 46 33 10 8 3 0 1 80 10 154
2019 CR-04 46 34 10 7 3 0 1 80 9 118
2019 CR-05 47 26 16 11 0 0 0 74 11 19
2017 CR 45 39 7 7 2 0 1 84 9 168
2017 CR-03 57 28 7 0 7 0 0 86 7 14
2017 CR-04 46 39 7 6 1 0 1 86 7 122
2017 CR-05 33 50 7 7 3 0 0 83 10 30
2014 CR 37 40 7 10 6 0 1 78 16 152
2014 CR-03 42 42 17 0 0 0 0 83 0 12
2014 CR-04 39 38 5 10 6 0 1 79 16 98
2014 CR-05 30 40 7 13 8 0 3 72 21 40

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 53 29 9 5 4 0 0 82 9 156
2019 CR-04 55 28 8 6 3 0 0 82 9 119
2019 CR-05 50 25 10 5 10 0 0 75 15 20
2018 CR 49 27 17 2 4 0 1 77 6 170
2018 CR-04 55 24 16 2 2 0 1 80 4 127
2017 CR 42 38 10 6 3 1 1 81 9 168
2017 CR-03 43 43 14 0 0 0 0 86 0 14
2017 CR-04 43 38 9 7 2 1 1 82 9 122
2017 CR-05 37 33 13 3 13 0 0 70 17 30
2014 CR 37 34 10 12 6 0 1 72 18 152
2014 CR-03 42 33 17 8 0 0 0 75 8 12
2014 CR-04 35 36 11 12 4 0 1 72 16 98
2014 CR-05 37 27 8 13 13 0 3 67 26 40
2011 CR 44 38 8 6 2 0 1 83 8 226
2011 CR-04 47 37 10 3 1 1 0 85 5 144
2011 CR-05 32 44 5 11 5 0 3 79 16 63

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 37 35 13 10 5 0 0 72 15 156
2019 CR-04 34 34 15 10 7 0 0 68 17 119
2019 CR-05 50 40 5 5 0 0 0 90 5 20
2018 CR 29 44 15 9 3 0 0 73 12 170
2018 CR-04 30 45 15 7 3 0 0 75 10 127
2017 CR 30 46 9 10 4 0 1 77 14 169
2017 CR-03 43 36 7 7 7 0 0 79 14 14
2017 CR-04 28 48 10 9 4 0 1 76 13 123
2017 CR-05 30 47 7 13 3 0 0 77 17 30
2014 CR 19 55 11 10 5 0 0 74 15 152
2014 CR-03 25 50 17 0 8 0 0 75 8 12
2014 CR-04 18 58 9 12 3 0 0 76 15 98
2014 CR-05 18 52 13 10 8 0 0 70 18 40
2011 CR 32 45 12 9 2 0 0 77 11 226
2011 CR-04 28 49 11 10 2 0 0 77 12 144
2011 CR-05 37 40 11 11 2 0 0 76 13 63

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 29 38 15 12 6 0 0 67 18 154
2019 CR-04 28 38 14 14 6 0 0 67 20 117
2019 CR-05 30 35 25 5 5 0 0 65 10 20
2018 CR 27 36 16 12 9 0 0 63 21 170
2018 CR-04 28 38 14 13 6 0 0 66 20 127
2017 CR 32 36 13 12 7 0 0 68 19 169
2017 CR-03 36 36 14 7 7 0 0 71 14 14
2017 CR-04 30 37 14 12 6 0 0 67 19 123
2017 CR-05 40 27 10 13 10 0 0 67 23 30
2014 CR 20 40 14 16 9 1 0 60 25 152
2014 CR-03 17 50 25 0 8 0 0 67 8 12
2014 CR-04 21 44 12 14 7 1 0 66 21 98
2014 CR-05 15 27 17 28 10 3 0 44 39 40
2011 CR 24 40 16 12 9 0 0 64 21 225
2011 CR-04 25 40 16 8 11 0 0 65 19 144
2011 CR-05 16 40 16 21 6 0 0 56 27 62

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 28 42 12 16 2 0 0 70 18 152
2019 CR-04 28 39 14 17 3 0 0 67 19 115
2019 CR-05 15 60 10 15 0 0 0 75 15 20
2018 CR 25 39 16 15 4 0 0 65 19 170
2018 CR-04 25 39 18 16 2 0 0 64 18 127
2017 CR 29 40 15 12 4 0 1 69 16 169
2017 CR-03 43 43 7 0 7 0 0 86 7 14
2017 CR-04 26 39 16 15 3 0 1 65 18 123
2017 CR-05 33 40 13 7 7 0 0 73 13 30

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 42 42 8 4 3 1 0 85 7 154
2019 CR-04 40 44 7 5 3 1 0 84 9 117
2019 CR-05 40 45 15 0 0 0 0 85 0 20
2018 CR 35 53 7 3 2 1 0 88 5 170
2018 CR-04 35 54 6 4 1 0 0 89 5 127
2017 CR 40 44 8 4 3 1 0 85 7 168
2017 CR-03 64 21 7 0 7 0 0 86 7 14
2017 CR-04 38 47 8 4 2 1 0 86 6 122
2017 CR-05 40 40 10 7 3 0 0 80 10 30
2014 CR 31 44 17 6 1 1 0 76 7 150
2014 CR-03 42 25 17 17 0 0 0 67 17 12
2014 CR-04 32 47 15 4 1 1 0 79 5 97
2014 CR-05 26 44 20 8 0 3 0 71 8 39
2011 CR 29 52 12 5 1 0 0 81 6 225
2011 CR-04 27 51 15 5 1 0 0 78 6 144
2011 CR-05 26 56 10 8 0 0 0 82 8 62

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 27 39 14 14 6 0 0 66 20 153
2019 CR-04 28 37 12 16 7 0 0 66 22 116
2019 CR-05 20 50 25 5 0 0 0 70 5 20
2018 CR 28 38 16 9 9 0 0 66 18 170
2018 CR-04 31 38 16 10 5 0 0 69 15 127
2017 CR 28 43 11 10 6 1 0 72 17 169
2017 CR-03 43 43 7 0 7 0 0 86 7 14
2017 CR-04 25 46 11 10 6 2 0 72 17 123
2017 CR-05 30 37 10 17 7 0 0 67 23 30

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 51 32 11 3 2 0 0 83 5 151
2019 CR-04 46 35 13 3 3 0 0 82 5 114
2019 CR-05 60 30 5 5 0 0 0 90 5 20
2018 CR 49 32 14 5 1 0 0 81 5 170
2018 CR-04 50 31 13 6 0 0 0 81 6 127
2017 CR 50 37 11 2 0 0 0 87 2 169
2017 CR-03 57 21 21 0 0 0 0 79 0 14
2017 CR-04 47 41 10 2 0 0 0 87 2 123
2017 CR-05 60 30 10 0 0 0 0 90 0 30
2014 CR 54 35 9 2 1 0 0 89 3 152
2014 CR-03 42 42 17 0 0 0 0 83 0 12
2014 CR-04 57 33 8 1 1 0 0 90 2 98
2014 CR-05 52 35 8 5 0 0 0 87 5 40
2011 CR 62 30 7 1 0 0 0 92 2 226
2011 CR-04 60 31 7 2 0 0 0 91 2 144
2011 CR-05 63 29 6 0 2 0 0 92 2 63

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 22 42 12 17 7 0 0 65 24 153
2019 CR-04 24 42 12 16 6 0 0 66 22 116
2019 CR-05 20 35 10 30 5 0 0 55 35 20
2018 CR 25 33 18 14 11 0 0 58 24 170
2018 CR-04 30 30 20 12 9 0 0 60 20 127
2017 CR 25 44 13 10 7 1 1 70 17 168
2017 CR-03 21 36 29 7 7 0 0 57 14 14
2017 CR-04 25 45 13 9 6 1 2 72 15 122
2017 CR-05 27 40 7 17 10 0 0 67 27 30
2014 CR 14 42 22 12 9 1 0 56 22 152
2014 CR-03 8 67 8 8 8 0 0 75 17 12
2014 CR-04 15 41 22 11 8 2 0 58 20 98
2014 CR-05 10 35 25 18 13 0 0 45 30 40
2011 CR 23 45 15 14 4 0 0 68 18 226
2011 CR-04 25 45 13 12 5 0 0 70 17 144
2011 CR-05 13 49 16 21 2 0 0 62 22 63

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 33 36 14 13 4 0 0 69 16 152
2019 CR-04 37 33 15 10 5 0 0 70 15 115
2019 CR-05 15 50 15 20 0 0 0 65 20 20
2018 CR 31 30 18 14 7 0 0 61 21 169
2018 CR-04 37 30 17 10 5 0 0 67 15 126
2017 CR 37 38 12 8 5 0 0 75 13 169
2017 CR-03 50 21 14 7 7 0 0 71 14 14
2017 CR-04 38 41 10 8 4 0 0 78 12 123
2017 CR-05 27 37 17 10 10 0 0 63 20 30
2014 CR 18 46 16 12 8 0 0 64 20 152
2014 CR-03 8 67 8 8 8 0 0 75 17 12
2014 CR-04 20 44 15 12 8 0 0 65 20 98
2014 CR-05 15 42 20 13 10 0 0 57 23 40

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 30 39 14 10 4 1 1 71 14 152
2019 CR-04 31 40 13 9 4 1 2 73 14 117
2019 CR-05 26 37 21 11 5 0 0 63 16 19
2018 CR 26 38 19 8 8 1 0 64 16 170
2018 CR-04 30 35 21 8 5 1 0 66 13 127
2017 CR 31 44 11 7 6 0 0 75 13 168
2017 CR-03 50 21 14 14 0 0 0 72 14 14
2017 CR-04 30 47 12 6 6 0 0 77 12 122
2017 CR-05 30 40 10 10 10 0 0 70 20 30
2014 CR 25 39 18 12 5 0 0 64 18 152
2014 CR-03 17 58 17 0 8 0 0 75 8 12
2014 CR-04 28 36 18 13 4 0 0 65 17 98
2014 CR-05 18 40 20 15 8 0 0 57 22 40
2011 CR 35 44 12 6 3 1 0 79 9 225
2011 CR-04 35 41 13 7 3 1 0 77 10 144
2011 CR-05 29 49 13 5 3 2 0 79 8 63

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 42 37 12 7 3 0 0 79 10 156
2019 CR-04 42 34 13 8 3 0 0 76 11 119
2019 CR-05 35 55 5 5 0 0 0 90 5 20
2018 CR 42 34 13 7 3 0 1 77 10 170
2018 CR-04 44 33 12 8 2 0 1 78 10 127
2017 CR 44 39 11 5 1 0 0 83 6 167
2017 CR-03 62 31 8 0 0 0 0 92 0 13
2017 CR-04 43 39 11 6 1 0 0 82 7 122
2017 CR-05 40 43 13 3 0 0 0 83 3 30
2014 CR 33 48 10 5 3 0 0 82 8 152
2014 CR-03 25 75 0 0 0 0 0 100 0 12
2014 CR-04 32 48 12 5 2 0 0 81 7 98
2014 CR-05 38 40 10 5 8 0 0 77 13 40
2011 CR 45 46 6 3 1 0 0 90 4 226
2011 CR-04 44 46 6 2 1 0 0 90 3 144
2011 CR-05 41 48 5 5 2 0 0 89 6 63

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 41 31 15 7 7 0 0 72 13 153
2019 CR-04 42 32 15 6 6 0 0 74 12 117
2019 CR-05 21 42 21 11 5 0 0 63 16 19
2018 CR 47 28 15 5 4 1 1 75 9 169
2018 CR-04 48 25 14 7 4 1 1 74 11 126
2017 CR 38 37 16 5 3 0 2 76 8 169
2017 CR-03 64 21 0 7 7 0 0 86 14 14
2017 CR-04 36 37 18 4 3 0 2 74 7 123
2017 CR-05 33 47 13 7 0 0 0 80 7 30
2014 CR 33 36 18 8 6 0 0 69 14 152
2014 CR-03 50 17 17 8 8 0 0 67 17 12
2014 CR-04 33 38 16 7 5 0 0 72 12 98
2014 CR-05 25 35 23 10 7 0 0 60 17 40
2011 CR 40 32 21 6 1 0 0 71 7 225
2011 CR-04 47 26 19 6 1 0 1 73 7 144
2011 CR-05 23 44 26 6 2 0 0 66 8 62

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 7 28 28 21 15 0 1 37 35 155
2019 CR-04 8 26 31 20 14 0 2 34 34 118
2019 CR-05 0 30 30 25 15 0 0 40 30 20
2018 CR 6 23 28 26 12 1 4 40 30 169
2018 CR-04 7 23 28 24 13 1 4 39 32 126
2017 CR 6 18 39 18 15 1 2 35 25 168
2017 CR-03 0 0 43 36 14 0 7 54 0 14
2017 CR-04 7 19 39 15 16 2 2 32 27 122
2017 CR-05 3 20 40 23 13 0 0 37 23 30
2014 CR 6 29 37 18 5 1 4 25 36 152
2014 CR-03 0 17 33 25 0 0 25 33 22 12
2014 CR-04 5 30 35 19 6 1 3 26 37 98
2014 CR-05 10 27 45 15 3 0 0 18 37 40
2011 CR 6 19 39 22 8 0 5 33 26 224
2011 CR-04 7 20 36 21 9 1 7 33 29 143
2011 CR-05 3 21 46 25 5 0 0 30 24 63

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 12 15 25 23 23 1 1 47 27 153
2019 CR-04 12 15 25 24 24 0 1 48 27 117
2019 CR-05 5 16 37 16 16 11 0 35 24 19
2018 CR 9 17 23 30 16 2 3 49 28 168
2018 CR-04 7 18 26 28 15 2 4 46 26 125
2017 CR 7 16 21 25 20 6 5 51 25 168
2017 CR-03 14 7 7 28 14 21 7 60 30 14
2017 CR-04 6 17 25 20 23 3 6 46 26 122
2017 CR-05 7 13 13 47 13 3 3 64 21 30
2014 CR 10 19 33 24 6 5 4 32 31 152
2014 CR-03 0 25 33 33 0 8 0 36 27 12
2014 CR-04 8 18 33 21 8 5 6 33 30 98
2014 CR-05 15 20 33 28 3 3 0 31 36 40
2011 CR 5 17 32 22 15 3 7 41 24 225
2011 CR-04 3 16 35 23 12 3 8 39 22 143
2011 CR-05 8 19 29 22 14 2 6 40 29 63

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 14 19 32 17 17 1 0 34 33 155
2019 CR-04 14 23 31 19 14 0 0 33 36 118
2019 CR-05 10 10 55 10 15 0 0 25 20 20
2018 CR 10 27 27 20 9 2 5 31 39 169
2018 CR-04 11 27 28 20 7 2 6 29 41 126
2017 CR 9 20 31 19 13 2 6 35 31 168
2017 CR-03 7 0 28 14 21 0 29 50 10 14
2017 CR-04 9 21 32 17 13 2 5 33 32 122
2017 CR-05 7 30 23 27 10 0 3 38 38 30
2014 CR 12 24 32 18 9 2 4 28 38 152
2014 CR-03 0 25 25 25 17 8 0 45 27 12
2014 CR-04 12 21 32 17 10 2 5 29 36 98
2014 CR-05 12 30 35 18 3 0 3 21 43 40
2011 CR 7 21 35 19 9 2 7 30 31 223
2011 CR-04 7 20 37 20 7 1 8 29 30 142
2011 CR-05 10 25 38 17 5 2 3 23 37 63

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 3 7 27 37 25 0 1 62 10 151
2019 CR-04 3 7 28 37 23 0 2 61 11 115
2019 CR-05 0 5 32 42 21 0 0 63 5 19
2018 CR 1 8 28 45 15 1 3 62 9 169
2018 CR-04 1 10 28 44 13 1 4 60 11 126
2017 CR 2 8 23 37 25 2 3 65 10 169
2017 CR-03 0 0 7 36 43 0 14 92 0 14
2017 CR-04 1 10 25 36 22 3 3 62 12 123
2017 CR-05 7 3 20 40 30 0 0 70 10 30
2014 CR 3 12 33 30 18 1 3 50 15 150
2014 CR-03 0 17 17 50 17 0 0 67 17 12
2014 CR-04 4 11 30 29 19 2 5 51 17 96
2014 CR-05 0 12 47 23 18 0 0 40 12 40
2011 CR 3 10 37 27 16 0 7 46 14 224
2011 CR-04 3 10 34 25 17 0 10 47 15 143
2011 CR-05 3 13 46 32 5 0 2 37 16 63

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 10 17 22 22 25 2 3 49 28 154
2019 CR-04 9 18 22 25 22 1 3 49 28 118
2019 CR-05 15 10 30 15 25 5 0 42 26 20
2018 CR 9 15 30 27 13 2 4 42 26 168
2018 CR-04 10 18 26 28 11 2 5 42 30 125
2017 CR 5 15 24 26 20 4 5 51 23 168
2017 CR-03 8 8 8 15 39 0 23 70 20 13
2017 CR-04 5 15 28 26 19 5 4 49 21 123
2017 CR-05 7 17 20 33 17 3 3 54 25 30
2014 CR 15 29 27 13 10 1 4 24 47 152
2014 CR-03 8 25 25 25 17 0 0 42 33 12
2014 CR-04 15 24 30 12 11 1 6 25 42 98
2014 CR-05 17 42 20 13 5 3 0 18 61 40
2011 CR 14 21 30 18 8 3 5 29 38 224
2011 CR-04 14 19 33 17 8 3 6 28 36 143
2011 CR-05 16 32 29 17 2 3 2 20 50 63

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 10 19 28 17 22 1 3 41 30 154
2019 CR-04 9 21 27 17 21 1 3 40 31 117
2019 CR-05 5 20 30 25 20 0 0 45 25 20
2018 CR 9 20 22 23 16 3 6 43 32 167
2018 CR-04 10 20 23 22 15 4 6 41 33 125
2017 CR 5 14 27 19 20 6 10 46 22 169
2017 CR-03 7 14 21 7 14 14 21 33 33 14
2017 CR-04 5 16 27 18 20 4 10 44 24 123
2017 CR-05 7 7 30 27 23 3 3 54 14 30
2014 CR 10 24 25 18 10 5 8 32 39 152
2014 CR-03 8 25 25 17 0 17 8 22 44 12
2014 CR-04 10 25 21 18 11 4 10 34 41 98
2014 CR-05 13 20 30 20 10 3 5 33 35 40
2011 CR 7 15 24 28 14 1 12 48 25 224
2011 CR-04 3 15 24 29 15 2 13 51 21 143
2011 CR-05 11 21 22 29 11 0 6 42 34 63

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 13 19 33 19 15 0 2 34 32 155
2019 CR-04 10 19 34 20 14 0 2 35 30 118
2019 CR-05 20 20 40 10 10 0 0 20 40 20
2018 CR 9 21 34 21 9 2 4 32 32 168
2018 CR-04 8 20 36 20 8 3 5 30 30 125
2017 CR 7 23 29 21 11 5 5 35 33 169
2017 CR-03 7 14 21 21 21 0 14 50 25 14
2017 CR-04 7 24 31 17 10 5 5 30 35 123
2017 CR-05 7 27 17 37 10 3 0 48 34 30
2014 CR 7 22 37 17 9 5 3 28 31 152
2014 CR-03 0 17 42 25 17 0 0 42 17 12
2014 CR-04 7 19 39 14 9 6 5 26 30 98
2014 CR-05 8 28 32 23 8 3 0 31 36 40

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 12 20 31 22 14 0 1 37 32 156
2019 CR-04 10 21 30 23 15 0 1 38 31 119
2019 CR-05 20 20 30 25 5 0 0 30 40 20
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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 70 15 5 1 3 0 6 90 4 155
2019 CR-04 69 14 6 1 3 0 8 89 5 118
2019 CR-05 65 25 5 0 5 0 0 90 5 20
2017 CR 76 10 5 1 2 1 5 91 3 167
2017 CR-03 72 21 0 0 0 0 7 100 0 14
2017 CR-04 76 8 6 1 3 1 5 89 4 121
2017 CR-05 73 17 3 0 0 0 7 96 0 30
2014 CR 67 11 8 1 3 1 8 86 5 152
2014 CR-03 42 25 8 0 0 0 25 89 0 12
2014 CR-04 66 10 10 2 5 0 7 81 8 98
2014 CR-05 80 8 5 0 0 3 5 95 0 40
2011 CR 73 12 5 1 3 1 4 90 4 224
2011 CR-04 68 15 5 1 5 2 4 89 6 144
2011 CR-05 77 6 8 2 0 0 6 90 2 62

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 22 33 15 17 7 4 3 59 25 153
2019 CR-04 23 31 15 17 7 3 3 58 26 116
2019 CR-05 25 35 15 5 10 10 0 67 17 20
2018 CR 16 33 16 14 11 8 2 54 28 168
2018 CR-04 16 37 17 11 8 9 2 60 21 126
2017 CR 21 27 16 15 12 5 5 53 29 169
2017 CR-03 29 14 36 7 7 7 0 46 15 14
2017 CR-04 22 27 15 13 10 6 6 56 27 123
2017 CR-05 17 33 13 23 13 0 0 50 37 30
2014 CR 20 29 18 14 13 3 4 52 29 152
2014 CR-03 8 25 25 8 17 8 8 40 30 12
2014 CR-04 20 32 13 12 14 3 5 57 29 98
2014 CR-05 20 20 27 22 10 0 0 40 32 40

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 36 28 10 15 11 0 0 65 26 155
2019 CR-04 36 30 9 14 11 0 0 65 25 118
2019 CR-05 40 35 15 5 5 0 0 75 10 20
2018 CR 29 34 11 14 10 2 0 64 25 168
2018 CR-04 34 37 10 11 6 2 0 72 18 126
2017 CR 32 34 11 15 7 0 0 66 23 168
2017 CR-03 36 14 21 21 7 0 0 50 29 14
2017 CR-04 35 38 9 13 6 0 0 72 19 122
2017 CR-05 23 23 17 23 13 0 0 47 37 30
2014 CR 29 31 13 12 10 3 1 63 24 152
2014 CR-03 33 25 8 25 8 0 0 58 33 12
2014 CR-04 27 31 17 10 10 3 1 61 21 98
2014 CR-05 33 32 5 15 13 3 0 67 28 40

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 47 34 8 7 5 0 0 81 12 154
2019 CR-04 49 32 8 7 4 0 0 81 11 117
2019 CR-05 40 50 5 0 5 0 0 90 5 20
2018 CR 39 33 10 11 6 1 0 73 17 167
2018 CR-04 42 37 10 7 2 2 0 81 9 126
2017 CR 36 37 10 13 4 0 0 73 17 168
2017 CR-03 29 29 0 28 14 0 0 57 43 14
2017 CR-04 41 34 13 10 2 0 0 75 13 122
2017 CR-05 23 50 0 20 7 0 0 73 27 30
2014 CR 31 46 9 9 4 0 1 78 13 152
2014 CR-03 25 50 17 8 0 0 0 75 8 12
2014 CR-04 35 47 7 6 3 0 1 84 9 98
2014 CR-05 23 42 10 18 8 0 0 65 25 40

Question 23. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 39 37 12 10 3 0 0 75 13 155
2019 CR-04 40 34 14 11 2 0 0 74 13 118
2019 CR-05 40 45 5 5 5 0 0 85 10 20
2018 CR 37 34 14 7 6 2 0 72 13 167
2018 CR-04 40 36 12 5 5 2 0 78 10 126
Top of Page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 38 30 17 8 4 1 3 70 13 157
2019 CR-04 38 28 17 8 6 1 3 68 15 120
2019 CR-05 40 40 20 0 0 0 0 80 0 20

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 39 28 13 12 6 1 1 68 19 156
2019 CR-04 39 27 12 13 8 2 0 67 21 119
2019 CR-05 45 30 15 5 0 0 5 79 5 20
2018 CR 31 33 13 11 10 1 1 66 21 170
2018 CR-04 32 33 12 11 9 2 1 67 21 127
2017 CR 37 34 12 9 6 2 1 73 15 169
2017 CR-03 29 28 29 7 0 0 7 61 8 14
2017 CR-04 37 33 12 10 5 3 0 73 15 123
2017 CR-05 40 37 7 3 13 0 0 77 17 30
2014 CR 30 35 11 12 11 1 0 66 23 151
2014 CR-03 25 50 8 8 8 0 0 75 17 12
2014 CR-04 32 35 11 10 11 1 0 67 22 97
2014 CR-05 28 30 13 18 13 0 0 57 30 40
2011 CR 36 33 13 12 6 0 0 70 17 224
2011 CR-04 34 32 14 12 7 0 1 67 19 142
2011 CR-05 32 40 10 14 5 0 0 71 19 63

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 52 26 10 6 3 1 1 79 10 155
2019 CR-04 51 22 13 8 4 2 1 75 12 119
2019 CR-05 47 42 5 0 0 0 5 94 0 19
2018 CR 43 29 12 6 6 3 1 75 12 169
2018 CR-04 42 33 11 6 4 4 1 78 10 126
2017 CR 41 39 10 2 8 1 0 80 10 169
2017 CR-03 36 36 7 7 14 0 0 71 21 14
2017 CR-04 41 39 10 2 8 1 0 81 9 123
2017 CR-05 40 37 13 3 7 0 0 77 10 30
2014 CR 37 34 12 8 5 2 1 74 14 151
2014 CR-03 42 50 0 8 0 0 0 92 8 12
2014 CR-04 40 33 11 9 4 2 1 75 14 97
2014 CR-05 30 33 18 7 10 3 0 64 18 40
2011 CR 38 33 11 9 6 2 0 73 15 226
2011 CR-04 41 31 14 9 3 1 1 73 13 144
2011 CR-05 30 38 8 11 11 2 0 69 23 63

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 39 34 13 8 5 1 0 74 13 157
2019 CR-04 38 34 13 9 6 1 0 72 15 120
2019 CR-05 35 40 15 5 5 0 0 75 10 20
2018 CR 38 26 14 11 9 1 1 66 20 170
2018 CR-04 39 26 13 11 9 1 1 66 20 127
2017 CR 37 37 9 6 8 2 1 76 15 168
2017 CR-03 43 29 7 7 7 7 0 77 15 14
2017 CR-04 35 38 9 6 8 2 2 76 15 122
2017 CR-05 40 33 10 7 10 0 0 73 17 30
2014 CR 32 40 9 11 8 1 0 72 19 151
2014 CR-03 42 42 8 0 8 0 0 83 8 12
2014 CR-04 32 39 8 12 8 1 0 71 21 97
2014 CR-05 28 40 12 10 8 3 0 69 18 40
2011 CR 34 37 6 14 7 1 1 72 21 226
2011 CR-04 36 37 6 13 6 1 1 74 20 144
2011 CR-05 25 38 8 19 10 0 0 63 29 63

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 83 5 5 1 2 0 5 93 3 155
2019 CR-04 82 4 4 1 3 0 6 92 4 119
2019 CR-05 74 16 11 0 0 0 0 89 0 19
2017 CR 83 9 2 1 2 0 3 95 2 169
2017 CR-03 100 0 0 0 0 0 0 100 0 14
2017 CR-04 81 9 3 1 2 0 3 94 3 123
2017 CR-05 83 13 0 0 0 0 3 100 0 30
2014 CR 78 9 3 1 3 1 5 92 5 151
2014 CR-03 83 8 0 0 0 0 8 100 0 12
2014 CR-04 72 9 5 2 5 1 5 87 8 97
2014 CR-05 87 8 0 0 0 3 3 100 0 40
2011 CR 79 9 5 1 3 0 4 91 4 226
2011 CR-04 77 8 5 1 4 0 4 89 6 144
2011 CR-05 78 11 6 0 0 0 5 93 0 63

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 53 21 9 5 5 3 4 80 10 154
2019 CR-04 50 21 11 4 5 3 4 78 10 117
2019 CR-05 60 25 5 5 5 0 0 85 10 20
2017 CR 49 21 6 5 6 6 6 80 13 168
2017 CR-03 50 21 0 0 7 0 21 91 9 14
2017 CR-04 51 18 6 5 6 9 5 80 13 123
2017 CR-05 45 31 10 10 3 0 0 76 14 29
2014 CR 43 20 12 3 10 5 7 71 16 152
2014 CR-03 42 25 0 0 8 8 17 89 11 12
2014 CR-04 37 19 11 4 13 6 9 67 20 98
2014 CR-05 57 18 18 3 5 0 0 75 8 40
2011 CR 43 28 12 5 5 2 4 76 11 226
2011 CR-04 43 30 12 4 3 3 6 80 8 144
2011 CR-05 40 29 10 8 11 2 2 70 20 63

Question 30. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 61 21 11 3 3 1 0 83 6 155
2019 CR-04 60 21 11 3 3 2 0 83 6 118
2019 CR-05 65 25 10 0 0 0 0 90 0 20
2018 CR 53 23 10 4 7 3 1 79 11 169
2018 CR-04 55 26 8 2 5 4 0 84 7 126
2017 CR 53 27 8 4 5 2 1 83 9 169
2017 CR-03 50 43 7 0 0 0 0 93 0 14
2017 CR-04 55 26 7 5 4 2 1 84 9 123
2017 CR-05 50 20 13 3 10 3 0 72 14 30

Question 31. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 48 30 12 6 4 1 0 79 10 156
2019 CR-04 48 30 11 6 5 1 0 78 11 120
2019 CR-05 47 37 11 5 0 0 0 84 5 19
2018 CR 46 28 11 7 7 1 1 75 14 170
2018 CR-04 48 31 10 6 5 1 0 79 10 127
2017 CR 47 31 9 6 6 1 0 78 12 169
2017 CR-03 50 21 29 0 0 0 0 71 0 14
2017 CR-04 48 33 9 5 5 1 0 81 10 123
2017 CR-05 43 23 3 17 10 3 0 69 28 30
2014 CR 41 35 6 7 10 1 1 77 17 152
2014 CR-03 25 67 0 0 8 0 0 92 8 12
2014 CR-04 42 33 4 7 10 2 1 78 18 98
2014 CR-05 43 27 12 8 10 0 0 70 18 40
Top of Page

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 34 29 16 8 7 6 0 67 16 157
2019 CR-04 33 33 16 7 6 6 0 70 13 120
2019 CR-05 30 20 20 10 20 0 0 50 30 20
2018 CR 31 28 15 14 6 6 1 63 21 170
2018 CR-04 32 28 15 14 2 7 1 66 18 127
2017 CR 34 30 16 10 6 3 1 67 16 169
2017 CR-03 43 21 14 14 0 7 0 69 15 14
2017 CR-04 36 27 18 9 5 4 1 66 15 123
2017 CR-05 23 43 10 13 10 0 0 67 23 30
2014 CR 24 33 19 12 7 5 1 60 20 152
2014 CR-03 33 25 25 0 0 8 8 70 0 12
2014 CR-04 28 29 19 9 7 7 0 62 17 98
2014 CR-05 12 45 15 20 8 0 0 57 28 40
2011 CR 20 31 18 16 8 6 0 55 26 224
2011 CR-04 19 27 21 15 10 8 1 50 27 143
2011 CR-05 16 43 14 17 6 3 0 61 25 63

Question 35. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 26 33 17 11 9 3 0 61 21 157
2019 CR-04 24 37 18 10 8 3 0 63 19 120
2019 CR-05 30 15 25 10 20 0 0 45 30 20
2018 CR 29 29 16 17 6 4 0 60 23 169
2018 CR-04 30 29 18 16 2 4 0 62 19 126
2017 CR 35 32 11 11 7 3 0 69 19 169
2017 CR-03 43 28 7 0 7 14 0 83 8 14
2017 CR-04 36 30 13 14 5 3 0 67 20 123
2017 CR-05 27 43 10 7 13 0 0 70 20 30
2014 CR 22 30 23 13 8 3 1 54 22 152
2014 CR-03 17 17 33 17 0 8 8 40 20 12
2014 CR-04 27 31 17 11 9 4 0 61 21 98
2014 CR-05 12 33 33 18 5 0 0 45 23 40
2011 CR 24 28 23 9 12 4 0 54 22 225
2011 CR-04 22 27 24 10 13 4 1 51 24 143
2011 CR-05 22 32 19 10 13 5 0 57 23 63

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 18 31 17 20 10 4 1 51 31 157
2019 CR-04 18 31 18 19 10 4 1 51 31 120
2019 CR-05 15 25 20 20 15 5 0 42 37 20
2018 CR 19 31 16 19 8 7 0 54 29 170
2018 CR-04 19 32 16 20 5 9 0 56 27 127
2017 CR 21 29 19 13 9 9 0 55 24 168
2017 CR-03 29 21 28 14 0 7 0 54 15 14
2017 CR-04 20 30 17 12 9 12 0 57 24 123
2017 CR-05 17 34 24 10 14 0 0 52 24 29
2014 CR 13 35 22 14 8 7 1 52 23 152
2014 CR-03 8 25 17 33 0 8 8 40 40 12
2014 CR-04 15 38 17 12 8 9 0 59 22 98
2014 CR-05 10 33 35 13 8 3 0 44 21 40
2011 CR 14 33 19 18 9 8 0 50 29 226
2011 CR-04 13 29 23 18 9 8 0 45 30 144
2011 CR-05 13 40 10 21 10 8 0 57 33 63

Question 37. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 16 27 16 23 15 3 0 45 39 157
2019 CR-04 15 30 13 23 15 3 0 47 40 120
2019 CR-05 15 25 25 15 15 5 0 42 32 20
2018 CR 18 25 14 26 14 2 0 44 42 170
2018 CR-04 18 26 12 28 13 3 0 46 42 127
2017 CR 19 31 18 14 13 5 0 53 28 169
2017 CR-03 21 28 14 21 0 14 0 58 25 14
2017 CR-04 20 33 17 14 12 4 0 55 27 123
2017 CR-05 13 30 23 7 23 3 0 45 31 30
2014 CR 12 33 20 16 12 5 1 49 31 152
2014 CR-03 17 42 17 8 8 0 8 64 18 12
2014 CR-04 16 35 16 13 14 5 0 54 29 98
2014 CR-05 3 27 27 25 10 8 0 32 38 40
2011 CR 12 34 17 23 12 3 0 47 36 226
2011 CR-04 10 33 17 25 11 3 0 45 37 144
2011 CR-05 8 38 13 24 14 3 0 48 39 63

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 30 17 13 9 12 14 6 58 26 155
2019 CR-04 27 19 15 8 13 14 5 56 25 118
2019 CR-05 25 15 5 15 10 15 15 57 36 20
Top of Page

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 28 50 12 4 5 0 0 78 9 153
2019 CR-04 26 51 13 5 5 0 0 77 10 117
2019 CR-05 30 55 15 0 0 0 0 85 0 20
2018 CR 33 36 18 8 2 2 1 71 11 170
2018 CR-04 35 39 14 8 2 2 1 76 10 127
2017 CR 30 39 14 12 2 3 0 72 14 169
2017 CR-03 50 36 7 7 0 0 0 86 7 14
2017 CR-04 27 41 14 13 2 4 0 70 15 123
2017 CR-05 30 40 17 10 3 0 0 70 13 30
2014 CR 27 42 16 7 5 3 0 71 12 152
2014 CR-03 33 50 17 0 0 0 0 83 0 12
2014 CR-04 30 39 14 8 4 4 0 73 13 98
2014 CR-05 20 43 22 7 8 0 0 63 15 40
2011 CR 31 43 17 5 3 1 0 75 8 226
2011 CR-04 26 48 18 4 3 1 0 75 7 144
2011 CR-05 33 41 14 8 3 0 0 75 11 63

Question 40. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 17 32 20 20 10 1 1 49 30 157
2019 CR-04 15 33 23 19 9 1 0 49 29 120
2019 CR-05 15 30 25 15 10 0 5 47 26 20

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 29 37 10 11 10 1 2 68 22 157
2019 CR-04 31 38 8 10 10 2 2 71 21 120
2019 CR-05 15 40 20 15 10 0 0 55 25 20
2018 CR 30 35 12 13 6 4 0 68 20 170
2018 CR-04 31 36 13 12 4 5 0 70 17 127
2017 CR 32 31 13 10 8 4 2 68 19 169
2017 CR-03 50 21 7 7 7 7 0 77 15 14
2017 CR-04 32 32 16 11 5 3 2 67 17 123
2017 CR-05 30 37 0 7 17 10 0 74 26 30
2014 CR 27 37 9 8 10 6 2 69 21 152
2014 CR-03 25 42 8 0 17 0 8 73 18 12
2014 CR-04 31 35 8 7 10 7 1 73 19 98
2014 CR-05 20 38 10 15 10 5 3 62 27 40
2011 CR 33 36 14 8 6 2 0 71 15 226
2011 CR-04 31 36 13 10 8 3 0 69 18 144
2011 CR-05 35 37 16 6 5 0 2 73 11 63

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 26 39 18 7 6 3 1 68 14 157
2019 CR-04 28 39 18 6 6 3 0 70 12 120
2019 CR-05 10 45 25 10 10 0 0 55 20 20
2018 CR 31 31 21 11 4 2 0 63 16 167
2018 CR-04 34 30 21 10 2 3 0 66 13 124

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 21 19 19 17 18 4 2 42 37 156
2019 CR-04 22 17 22 17 18 3 3 41 36 120
2019 CR-05 5 32 16 26 21 0 0 37 47 19
2018 CR 17 19 20 17 15 11 1 40 37 169
2018 CR-04 17 21 18 19 12 11 2 44 35 126
2017 CR 17 25 14 13 19 12 1 48 36 168
2017 CR-03 21 21 14 0 14 29 0 60 20 14
2017 CR-04 18 25 15 13 17 11 1 49 34 122
2017 CR-05 10 27 13 20 23 7 0 39 46 30
2014 CR 14 21 20 22 12 8 2 40 38 152
2014 CR-03 17 8 25 25 8 8 8 30 40 12
2014 CR-04 18 22 16 22 11 8 2 45 37 98
2014 CR-05 5 25 22 20 18 10 0 33 42 40
2011 CR 15 22 19 18 17 9 0 41 39 225
2011 CR-04 15 20 18 17 18 10 1 40 40 143
2011 CR-05 8 27 21 21 17 6 0 37 41 63

Question 44. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 26 30 11 13 15 4 0 58 30 157
2019 CR-04 28 28 11 15 16 3 0 57 32 120
2019 CR-05 15 40 20 10 10 5 0 58 21 20
2018 CR 15 28 21 18 13 5 0 45 33 170
2018 CR-04 17 28 16 23 10 6 0 48 35 127
2017 CR 21 35 14 12 9 9 0 61 24 168
2017 CR-03 36 0 21 21 7 14 0 42 33 14
2017 CR-04 19 39 11 10 10 11 0 65 22 122
2017 CR-05 23 30 20 20 7 0 0 53 27 30
2014 CR 16 29 17 17 12 8 1 49 32 152
2014 CR-03 17 42 8 8 17 0 8 64 27 12
2014 CR-04 17 26 17 17 12 10 0 48 33 98
2014 CR-05 10 33 18 20 13 5 2 46 35 40
2011 CR 15 33 21 17 11 3 1 50 29 224
2011 CR-04 18 29 20 17 13 2 1 49 31 143
2011 CR-05 6 42 23 16 8 5 0 51 25 62

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 17 24 13 18 24 3 1 43 44 156
2019 CR-04 16 21 13 21 26 2 1 38 48 119
2019 CR-05 15 35 15 5 25 5 0 53 32 20
2018 CR 15 21 18 18 21 4 2 39 42 169
2018 CR-04 19 21 14 19 20 5 2 43 42 126
2017 CR 21 29 13 14 17 5 2 53 33 167
2017 CR-03 43 7 7 14 21 7 0 54 38 14
2017 CR-04 17 33 12 15 17 6 2 54 34 121
2017 CR-05 23 23 17 13 20 0 3 48 34 30
2014 CR 14 23 16 17 21 7 2 41 42 152
2014 CR-03 8 42 25 0 17 0 8 55 18 12
2014 CR-04 14 22 13 19 21 8 2 40 45 98
2014 CR-05 13 22 23 15 23 5 0 37 40 40
2011 CR 10 26 19 16 26 2 1 37 43 224
2011 CR-04 9 27 17 15 29 2 1 37 46 143
2011 CR-05 8 21 21 23 24 2 2 30 48 62

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 57 22 6 10 1 1 4 83 11 157
2019 CR-04 59 20 7 10 1 1 3 82 11 120
2019 CR-05 55 25 10 5 0 0 5 84 5 20

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 52 9 10 8 8 2 12 70 18 157
2019 CR-04 57 8 8 8 8 2 12 74 17 120
2019 CR-05 30 15 10 15 10 5 15 56 31 20

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 34 23 22 10 4 3 4 61 15 156
2019 CR-04 33 27 20 10 6 2 3 63 17 120
2019 CR-05 35 10 30 15 0 5 5 50 17 20

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 36 17 22 8 7 4 5 59 17 154
2019 CR-04 36 20 20 9 7 3 4 61 17 118
2019 CR-05 35 10 25 10 15 5 0 47 26 20

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 24 15 18 19 18 1 4 42 39 157
2019 CR-04 22 16 19 21 18 1 4 39 40 120
2019 CR-05 25 15 20 15 25 0 0 40 40 20

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 45 28 12 7 4 1 5 76 12 155
2019 CR-04 43 29 11 8 3 1 4 76 12 119
2019 CR-05 45 20 20 5 10 0 0 65 15 20

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 73 11 3 4 4 3 3 89 9 156
2019 CR-04 74 11 3 3 4 2 3 89 8 120
2019 CR-05 65 10 0 5 10 10 0 83 17 20

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 75 4 6 3 2 0 10 88 5 155
2019 CR-04 81 4 6 3 1 0 6 90 4 119
2019 CR-05 60 0 15 0 5 0 20 75 6 20

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 21 39 21 11 6 3 0 62 17 156
2019 CR-04 20 40 23 9 6 2 0 62 15 119
2019 CR-05 10 45 20 10 10 5 0 58 21 20
2018 CR 17 35 26 7 10 5 0 55 18 168
2018 CR-04 19 38 23 6 7 6 0 61 14 125
2017 CR 19 45 14 8 7 6 1 68 17 169
2017 CR-03 36 21 14 0 14 7 7 67 17 14
2017 CR-04 18 46 16 9 5 6 0 68 15 123
2017 CR-05 17 43 10 10 13 7 0 64 25 30

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 34 35 14 9 5 2 0 71 14 155
2019 CR-04 34 38 16 8 3 2 0 74 10 120
2019 CR-05 21 37 11 5 21 5 0 61 28 19
2018 CR 32 40 14 6 4 4 0 75 11 166
2018 CR-04 35 40 14 6 1 4 0 78 8 124
2017 CR 39 38 12 4 3 4 0 81 7 169
2017 CR-03 29 43 14 0 0 14 0 83 0 14
2017 CR-04 41 38 13 2 2 4 0 83 3 123
2017 CR-05 37 40 3 10 10 0 0 77 20 30
2014 CR 29 42 13 7 2 7 0 77 9 152
2014 CR-03 50 33 0 8 8 0 0 83 17 12
2014 CR-04 31 36 16 7 0 9 0 74 8 98
2014 CR-05 20 57 10 5 5 3 0 79 10 40
2011 CR 31 42 14 6 5 2 0 75 11 225
2011 CR-04 34 38 15 8 4 1 0 72 12 143
2011 CR-05 21 56 14 0 6 3 0 79 7 63

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 37 35 16 6 4 2 0 74 10 156
2019 CR-04 36 37 15 7 3 2 0 74 10 119
2019 CR-05 40 30 15 5 10 0 0 70 15 20
2018 CR 36 36 16 4 5 2 1 74 9 165
2018 CR-04 40 34 15 3 4 2 1 76 8 123
2017 CR 39 33 16 3 2 5 1 77 6 169
2017 CR-03 50 14 14 7 0 14 0 75 8 14
2017 CR-04 39 36 17 2 2 3 1 78 4 123
2017 CR-05 37 33 7 7 7 7 3 78 15 30
2014 CR 30 39 16 8 2 5 1 72 10 152
2014 CR-03 42 42 8 8 0 0 0 83 8 12
2014 CR-04 33 34 17 8 1 6 0 72 10 98
2014 CR-05 20 47 15 8 5 3 3 71 13 40

Question 50. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 47 32 12 7 1 1 0 79 8 156
2019 CR-04 48 31 12 7 2 1 0 80 8 120
2019 CR-05 26 47 21 5 0 0 0 74 5 19
2018 CR 46 36 12 2 4 0 0 81 7 166
2018 CR-04 51 35 11 1 2 0 0 85 3 124
2017 CR 46 40 7 5 2 1 0 86 7 169
2017 CR-03 29 57 7 7 0 0 0 86 7 14
2017 CR-04 49 37 6 4 2 1 0 87 6 123
2017 CR-05 40 40 10 7 3 0 0 80 10 30
2014 CR 38 43 9 5 5 0 0 81 10 152
2014 CR-03 50 25 8 17 0 0 0 75 17 12
2014 CR-04 41 39 8 5 6 0 0 81 11 98
2014 CR-05 25 57 12 3 3 0 0 83 5 40
2011 CR 35 42 14 6 4 0 0 77 10 226
2011 CR-04 31 42 15 7 5 0 0 73 12 144
2011 CR-05 38 44 11 5 2 0 0 83 6 63

Question 51. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 40 32 17 8 3 0 0 72 11 156
2019 CR-04 41 30 18 9 3 0 0 71 12 120
2019 CR-05 32 42 16 0 11 0 0 74 11 19
2018 CR 38 34 13 10 5 1 0 72 15 165
2018 CR-04 44 31 10 10 3 1 0 76 13 124
2017 CR 43 31 16 5 4 1 0 75 9 169
2017 CR-03 57 29 7 7 0 0 0 86 7 14
2017 CR-04 45 27 17 5 5 1 0 73 9 123
2017 CR-05 30 43 17 7 3 0 0 73 10 30
2014 CR 36 38 11 6 7 2 0 75 13 151
2014 CR-03 58 25 8 8 0 0 0 83 8 12
2014 CR-04 37 35 11 6 8 3 0 74 15 97
2014 CR-05 25 50 13 5 8 0 0 75 13 40
2011 CR 33 42 15 8 2 1 0 75 10 224
2011 CR-04 31 42 15 10 2 1 0 73 12 143
2011 CR-05 27 48 15 6 2 2 0 77 8 62

Question 52. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 35 39 12 10 3 1 0 75 14 156
2019 CR-04 36 37 13 10 4 0 0 73 14 120
2019 CR-05 30 45 10 10 0 5 0 79 11 20
2018 CR 35 36 15 7 7 1 0 71 14 166
2018 CR-04 39 35 13 9 4 1 0 74 13 124
2017 CR 39 36 12 6 5 2 0 77 11 169
2017 CR-03 57 36 0 0 7 0 0 93 7 14
2017 CR-04 41 32 14 6 5 2 0 74 11 123
2017 CR-05 27 47 10 7 7 3 0 76 14 30
2014 CR 32 39 11 10 7 2 0 72 17 152
2014 CR-03 42 33 17 8 0 0 0 75 8 12
2014 CR-04 34 34 11 10 7 3 0 71 18 98
2014 CR-05 23 50 10 10 8 0 0 72 18 40
2011 CR 29 42 15 12 2 0 0 71 14 224
2011 CR-04 27 40 20 13 1 0 0 66 14 143
2011 CR-05 27 50 5 13 3 2 0 79 16 62

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 37 26 17 8 6 4 2 67 15 156
2019 CR-04 37 26 18 8 7 4 1 66 15 120
2019 CR-05 30 30 20 10 0 5 5 67 11 20
2018 CR 38 21 20 10 5 4 1 62 17 165
2018 CR-04 39 21 20 11 3 5 1 64 16 123
2017 CR 40 22 18 8 3 7 1 68 12 169
2017 CR-03 64 14 7 7 0 0 7 85 8 14
2017 CR-04 38 24 18 7 3 9 1 69 11 123
2017 CR-05 40 17 17 17 3 7 0 61 21 30
2014 CR 31 27 14 9 12 8 0 63 22 151
2014 CR-03 67 8 17 8 0 0 0 75 8 12
2014 CR-04 30 28 11 8 12 11 0 64 23 97
2014 CR-05 25 30 17 10 15 3 0 56 26 40
2011 CR 35 25 16 13 7 3 0 63 21 224
2011 CR-04 32 25 17 15 8 3 0 59 23 143
2011 CR-05 37 27 18 8 8 2 0 66 16 62
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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2019 CR 27 32 40 157
2019 CR-04 31 28 41 120
2019 CR-05 20 45 35 20
2018 CR 24 36 39 170
2018 CR-04 24 37 39 127
2017 CR 27 38 35 169
2017 CR-03 14 50 36 14
2017 CR-04 27 36 37 123
2017 CR-05 33 37 30 30
2014 CR 24 39 36 152
2014 CR-03 17 42 42 12
2014 CR-04 25 37 37 98
2014 CR-05 23 43 35 40
2011 CR 23 44 33 226
2011 CR-04 23 42 35 144
2011 CR-05 19 54 27 63

Question 55. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2019 CR 19 24 14 7 26 10 42
2019 CR-04 17 19 17 8 28 11 36
2018 CR 15 30 15 10 20 10 40
2018 CR-04 10 31 10 14 28 7 29
2017 CR 15 30 23 2 21 9 43
2017 CR-04 11 29 25 3 23 9 31
2017 CR-05 30 40 20 0 0 10 10
2014 CR 22 35 27 3 9999 14 37
2014 CR-04 20 44 20 4 9999 12 25
2011 CR 27 29 25 4 9999 14 51
2011 CR-04 31 28 28 0 9999 13 32
2011 CR-05 33 8 25 17 9999 17 12
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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 28 56 8 4 2 0 1 86 6 156
2019 CR-04 29 56 8 4 1 0 2 86 5 119
2019 CR-05 35 65 0 0 0 0 0 100 0 20

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 55 28 8 3 1 3 1 87 5 157
2019 CR-04 56 28 9 3 2 2 2 86 4 120
2019 CR-05 50 45 0 5 0 0 0 95 5 20
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CR 14 86 156
2019 CR-04 14 86 120
2018 CR 18 82 169
2018 CR-04 17 83 127

Question 59a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CR 55 45 22
2019 CR-04 47 53 17
2018 CR 52 48 29

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CR 73 27 22
2018 CR 62 38 29

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CR 0 100 22
2019 CR-04 0 100 17
2018 CR 0 100 29

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CR 32 68 22
2019 CR-04 35 65 17
2018 CR 41 59 29

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CR 32 68 22
2019 CR-04 29 71 17
2018 CR 48 52 29

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CR 50 50 22
2019 CR-04 41 59 17
2018 CR 41 59 29

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CR 73 27 22
2019 CR-04 71 29 17
2018 CR 41 59 29

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CR 27 73 22
2018 CR 31 69 29

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CR 68 32 22
2019 CR-04 65 35 17
2018 CR 45 55 29

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CR 50 50 22
2019 CR-04 41 59 17
2018 CR 34 66 29

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CR 0 100 22
2019 CR-04 0 100 17
2018 CR 0 100 29

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CR 59 41 22
2019 CR-04 53 47 17
2018 CR 48 52 29

Question 60m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CR 27 73 22

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CR 50 50 22
2019 CR-04 47 53 17
2018 CR 31 69 29

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CR 23 77 22
2018 CR 24 76 29

Question 61f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CR 0 100 22
2019 CR-04 0 100 17

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CR 32 68 22
2019 CR-04 29 71 17
2018 CR 38 62 29

Question 62g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CR 23 77 22
2018 CR 0 100 27

Question 62h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CR 23 77 22

Question 62i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CR 23 77 22

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CR 50 50 22
2019 CR-04 41 59 17
2018 CR 33 67 27

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CR 68 32 22
2019 CR-04 59 41 17
2018 CR 41 59 27

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CR 77 23 22
2018 CR 59 41 27

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CR 27 73 154
2019 CR-04 25 75 118
2019 CR-05 26 74 19

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 13 17 13 18 8 25 6 44 37 155
2019 CR-04 14 19 11 19 6 25 6 48 36 118
2019 CR-05 5 20 20 10 20 20 5 33 40 20
2018 CR 17 15 23 11 8 18 8 43 26 168
2018 CR-04 17 17 23 10 5 21 6 48 21 126
2017 CR 16 15 13 10 7 27 10 50 28 168
2017 CR-03 21 0 0 0 21 43 14 50 50 14
2017 CR-04 16 15 15 10 5 27 12 52 24 123
2017 CR-05 14 24 10 17 7 24 3 52 33 29
2014 CR 16 13 21 5 9 24 11 45 22 151
2014 CR-03 25 0 8 0 17 25 25 50 33 12
2014 CR-04 17 14 18 7 8 26 9 48 24 98
2014 CR-05 10 13 33 3 10 18 13 33 19 39

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 26 31 16 12 6 9 1 63 20 154
2019 CR-04 26 31 15 11 5 9 2 64 18 117
2019 CR-05 20 35 20 5 15 5 0 58 21 20
2018 CR 27 33 16 7 7 10 1 67 15 168
2018 CR-04 31 37 12 6 5 10 0 75 12 126
2017 CR 26 29 15 10 9 10 2 62 21 169
2017 CR-03 29 7 21 7 14 21 0 46 27 14
2017 CR-04 27 29 16 11 5 9 2 63 19 123
2017 CR-05 23 40 10 7 13 7 0 68 21 30
2014 CR 24 28 20 5 6 15 3 62 13 152
2014 CR-03 25 33 8 8 0 25 0 78 11 12
2014 CR-04 27 25 18 5 6 15 3 64 14 98
2014 CR-05 15 30 30 3 8 10 5 53 12 40
2011 CR 34 35 15 8 6 3 0 70 14 226
2011 CR-04 32 38 14 6 8 3 0 71 14 144
2011 CR-05 29 33 19 13 3 3 0 64 16 63
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CR 8 92 157
2019 CR-04 6 94 120
2018 CR 4 96 169

Question 67c. From whom did you experience discrimination on the job? Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CR 0 100 11

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CR 0 100 11

Question 68c. Please indicate the type of discrimination you experienced. Colour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CR 0 100 11

Question 68d. Please indicate the type of discrimination you experienced. Religion
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CR 0 100 11

Question 68g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CR 0 100 11

Question 68h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CR 0 100 11

Question 68k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CR 0 100 11

Question 68m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CR 0 100 11

Question 69b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CR 0 100 11

Question 69c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CR 0 100 11

Question 69d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CR 0 100 11

Question 69e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CR 0 100 11

Question 69f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CR 0 100 11

Question 69g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CR 0 100 11

Question 69h. What action(s) did you take to address the discrimination you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CR 0 100 11

Question 70a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CR 0 100 10

Question 70c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CR 0 100 10

Question 70d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CR 0 100 10

Question 70f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CR 0 100 10

Question 70h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CR 0 100 10

Question 70i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CR 0 100 10

Question 70k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CR 0 100 10

Question 70m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CR 0 100 10

Question 70o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CR 0 100 10

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CR 13 87 156
2019 CR-04 12 88 120

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 18 18 17 6 5 23 13 57 17 155
2019 CR-04 17 21 18 6 3 23 13 58 14 119
2019 CR-05 21 16 16 5 16 16 11 50 29 19
2018 CR 18 13 25 2 4 31 7 49 11 168
2018 CR-04 18 14 21 2 4 34 8 53 11 125
2017 CR 19 16 14 2 6 36 7 62 14 168
2017 CR-03 21 0 0 0 14 57 7 60 40 14
2017 CR-04 19 19 16 2 2 33 9 65 8 122
2017 CR-05 20 13 10 3 10 40 3 59 24 30
2014 CR 16 24 16 1 3 28 12 67 7 151
2014 CR-03 25 25 0 8 0 17 25 86 14 12
2014 CR-04 16 25 16 0 3 29 11 68 5 97
2014 CR-05 13 23 20 0 5 27 12 58 8 40

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 33 28 15 5 4 12 3 71 11 156
2019 CR-04 33 28 17 5 3 11 3 71 10 120
2019 CR-05 26 32 16 0 16 11 0 65 18 19
2018 CR 29 27 17 4 4 17 2 69 9 169
2018 CR-04 32 30 12 4 2 17 2 77 8 126
2017 CR 29 33 13 3 2 19 2 77 7 168
2017 CR-03 21 14 7 7 7 43 0 62 25 14
2017 CR-04 31 34 13 2 1 15 3 81 4 122
2017 CR-05 23 30 13 3 7 23 0 70 13 30
2014 CR 24 32 15 3 4 18 3 72 9 152
2014 CR-03 25 42 8 8 8 8 0 73 18 12
2014 CR-04 27 30 16 1 3 18 4 74 5 98
2014 CR-05 18 32 15 8 5 20 3 64 16 40
2011 CR 40 35 13 5 2 5 0 79 7 226
2011 CR-04 37 35 15 6 2 6 0 76 8 144
2011 CR-05 40 43 8 3 2 5 0 87 5 63
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Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 23 27 20 10 18 0 2 51 29 157
2019 CR-04 25 28 18 10 18 0 2 53 29 120
2019 CR-05 15 20 35 5 25 0 0 35 30 20
2018 CR 23 20 24 15 16 1 1 43 32 169
2018 CR-04 24 20 25 13 17 1 1 44 31 126
2017 CR 22 22 17 12 23 1 3 46 37 169
2017 CR-03 21 7 29 14 28 0 0 29 43 14
2017 CR-04 23 22 17 13 22 0 4 46 36 123
2017 CR-05 20 30 13 10 23 3 0 52 34 30

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 28 34 18 11 9 0 1 62 20 155
2019 CR-04 26 35 18 9 10 0 1 62 19 119
2019 CR-05 25 25 30 15 5 0 0 50 20 20
2018 CR 27 30 25 9 7 1 0 57 17 169
2018 CR-04 25 33 25 7 9 1 0 59 16 126
2017 CR 29 31 18 13 7 1 1 61 20 169
2017 CR-03 79 0 7 14 0 0 0 79 14 14
2017 CR-04 27 33 18 10 9 2 2 62 19 123
2017 CR-05 17 37 23 20 3 0 0 53 23 30

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 37 37 15 6 3 1 2 76 9 155
2019 CR-04 37 39 13 6 3 1 1 78 9 119
2019 CR-05 30 30 20 5 5 0 10 67 11 20
2018 CR 38 28 26 5 1 1 2 68 6 168
2018 CR-04 38 30 25 4 1 1 2 69 5 125
2017 CR 38 32 16 4 3 2 5 75 7 169
2017 CR-03 72 14 0 14 0 0 0 86 14 14
2017 CR-04 37 32 17 3 3 2 5 75 7 123
2017 CR-05 33 40 17 3 3 0 3 76 7 30

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 24 36 16 12 10 1 1 61 23 154
2019 CR-04 23 36 15 12 11 1 2 61 23 118
2019 CR-05 25 35 20 10 10 0 0 60 20 20
2018 CR 31 25 22 13 8 1 1 57 21 167
2018 CR-04 31 24 22 12 10 1 1 56 22 124
2017 CR 31 23 21 8 8 3 6 59 18 169
2017 CR-03 57 14 14 7 0 0 7 77 8 14
2017 CR-04 29 22 23 8 9 4 6 57 18 123
2017 CR-05 27 33 20 10 3 3 3 64 14 30

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 63 17 7 3 4 0 5 84 8 156
2019 CR-04 63 18 6 3 6 0 3 84 9 120
2019 CR-05 60 10 15 5 0 0 10 78 6 20
2018 CR 63 13 11 4 2 1 5 82 6 167
2018 CR-04 61 16 11 3 3 1 4 81 7 124
2017 CR 59 12 8 2 1 1 17 87 4 168
2017 CR-03 64 14 7 0 0 0 14 92 0 14
2017 CR-04 58 12 7 3 1 2 18 86 5 122
2017 CR-05 63 13 7 0 0 0 17 92 0 30

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 42 24 20 6 7 0 0 66 13 157
2019 CR-04 40 27 20 6 8 0 0 67 13 120
2019 CR-05 45 5 35 10 5 0 0 50 15 20
2018 CR 41 25 14 11 7 1 1 67 19 169
2018 CR-04 43 25 13 12 6 1 0 69 18 126
2017 CR 40 29 14 8 7 1 1 70 15 169
2017 CR-03 43 21 21 7 7 0 0 64 14 14
2017 CR-04 42 33 12 7 5 0 1 76 13 123
2017 CR-05 33 17 23 13 10 3 0 52 24 30

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 35 29 19 11 4 0 1 65 16 156
2019 CR-04 32 32 20 10 5 0 2 64 15 120
2019 CR-05 35 30 20 15 0 0 0 65 15 20
2018 CR 27 32 22 8 6 1 4 62 14 167
2018 CR-04 29 33 20 7 6 2 3 65 14 124
2017 CR 31 37 16 9 4 1 2 70 13 169
2017 CR-03 57 7 14 14 7 0 0 64 21 14
2017 CR-04 29 41 16 7 2 1 3 73 10 123
2017 CR-05 27 30 17 17 10 0 0 57 27 30

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 28 35 21 10 4 1 1 64 15 156
2019 CR-04 28 34 22 10 5 1 1 63 15 120
2019 CR-05 25 50 15 10 0 0 0 75 10 20
2018 CR 32 29 24 8 4 1 2 63 12 168
2018 CR-04 31 33 22 8 4 1 2 66 12 125
2017 CR 33 34 19 8 3 0 2 68 12 169
2017 CR-03 64 7 21 7 0 0 0 71 7 14
2017 CR-04 29 36 20 9 3 0 3 67 13 123
2017 CR-05 33 37 17 7 7 0 0 70 13 30

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 33 26 20 14 7 0 0 59 21 156
2019 CR-04 33 24 18 15 9 0 0 58 24 120
2019 CR-05 15 55 25 5 0 0 0 70 5 20
2018 CR 29 32 20 13 5 1 2 62 18 168
2018 CR-04 29 35 18 12 5 1 1 65 17 125
2017 CR 32 29 21 8 6 1 2 63 15 169
2017 CR-03 50 36 0 7 7 0 0 86 14 14
2017 CR-04 30 29 24 10 4 1 3 61 15 123
2017 CR-05 33 30 23 0 10 3 0 66 10 30

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 41 26 14 13 6 1 1 67 19 155
2019 CR-04 39 25 13 15 7 1 1 65 22 119
2019 CR-05 45 35 10 5 5 0 0 80 10 20

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 35 39 14 4 8 0 0 73 12 153
2019 CR-04 36 35 16 3 10 0 0 70 14 118
2019 CR-05 21 58 16 5 0 0 0 79 5 19
2018 CR 38 31 19 7 4 1 1 71 10 167
2018 CR-04 38 31 18 7 3 2 1 70 11 125
2017 CR 43 25 16 9 4 1 2 70 13 169
2017 CR-03 57 7 7 21 0 0 7 69 23 14
2017 CR-04 41 28 17 6 5 1 2 72 11 123
2017 CR-05 40 23 20 13 3 0 0 63 17 30

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 51 22 11 9 4 0 3 75 14 156
2019 CR-04 50 22 11 11 4 0 3 74 15 120
2019 CR-05 50 30 10 0 5 0 5 84 5 20
2018 CR 53 23 12 3 4 1 4 80 8 167
2018 CR-04 54 23 13 2 2 2 3 81 5 124
2017 CR 61 24 8 2 4 0 1 86 6 169
2017 CR-03 79 14 7 0 0 0 0 93 0 14
2017 CR-04 57 28 7 2 5 0 1 86 7 123
2017 CR-05 67 13 13 0 3 0 3 83 3 30

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 71 10 3 3 4 1 8 90 7 155
2019 CR-04 74 8 3 3 4 2 6 89 7 120
2019 CR-05 60 25 0 0 5 0 10 94 6 20
2018 CR 63 19 6 2 3 1 5 88 6 167
2018 CR-04 65 19 5 3 3 2 4 88 7 124

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 64 14 8 5 5 1 3 82 10 152
2019 CR-04 65 15 9 3 4 1 3 83 8 117
2019 CR-05 53 21 11 0 11 5 0 78 11 19
2018 CR 65 13 10 4 5 1 2 81 9 167
2018 CR-04 68 13 8 5 3 2 2 83 8 124
2017 CR 66 13 8 6 3 0 5 83 9 169
2017 CR-03 79 7 7 7 0 0 0 86 7 14
2017 CR-04 66 14 6 5 2 0 6 85 8 123
2017 CR-05 70 10 7 7 7 0 0 80 13 30

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 47 30 14 5 1 1 1 79 7 152
2019 CR-04 47 29 17 3 2 1 1 77 5 116
2019 CR-05 50 40 10 0 0 0 0 90 0 20
2018 CR 56 22 13 4 4 1 1 79 8 166
2018 CR-04 59 22 11 2 4 1 1 82 7 124
2017 CR 53 26 9 5 4 1 2 82 9 169
2017 CR-03 50 43 0 7 0 0 0 93 7 14
2017 CR-04 57 24 9 5 2 0 2 83 7 123
2017 CR-05 43 30 10 3 7 3 3 79 11 30

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 53 23 10 7 7 1 1 77 13 152
2019 CR-04 53 21 11 7 6 1 1 75 13 116
2019 CR-05 35 40 5 10 10 0 0 75 20 20
2018 CR 52 25 10 4 8 1 0 77 13 166
2018 CR-04 54 24 10 4 7 1 0 79 11 125
2017 CR 59 22 5 6 5 0 2 83 12 169
2017 CR-03 57 36 0 7 0 0 0 93 7 14
2017 CR-04 64 17 5 5 5 0 3 84 10 123
2017 CR-05 43 30 7 13 7 0 0 73 20 30

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 61 7 1 0 1 1 28 97 1 152
2019 CR-04 61 6 2 0 1 2 29 96 1 117
2019 CR-05 58 16 0 0 0 0 26 100 0 19
2018 CR 56 6 3 1 0 1 33 93 2 162
2018 CR-04 55 7 2 2 0 1 34 95 3 121
2017 CR 61 4 2 1 1 0 31 95 2 169
2017 CR-03 71 0 7 0 0 0 21 91 0 14
2017 CR-04 59 5 1 1 1 0 34 96 2 123
2017 CR-05 63 3 3 0 0 0 30 95 0 30

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 64 18 7 4 1 1 5 87 5 153
2019 CR-04 62 16 8 5 1 2 6 85 6 117
2019 CR-05 75 20 5 0 0 0 0 95 0 20
2018 CR 62 18 9 3 2 1 5 85 6 164
2018 CR-04 65 17 8 2 3 1 5 86 5 124
2017 CR 63 24 5 1 0 1 6 94 1 167
2017 CR-03 57 21 14 0 0 0 7 85 0 14
2017 CR-04 65 23 4 2 0 1 6 94 2 122
2017 CR-05 62 28 3 0 0 0 7 96 0 29

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 44 14 11 11 19 0 1 59 30 152
2019 CR-04 41 13 13 11 21 0 2 55 32 117
2019 CR-05 74 11 0 5 11 0 0 84 16 19
2018 CR 42 16 13 11 13 1 3 61 26 166
2018 CR-04 42 14 14 11 14 1 2 59 26 125
2017 CR 37 30 9 7 12 1 4 71 20 169
2017 CR-03 21 28 7 7 36 0 0 50 43 14
2017 CR-04 39 30 8 7 13 0 4 72 20 123
2017 CR-05 37 30 17 7 0 3 7 74 7 30

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 49 27 16 5 1 1 1 77 7 153
2019 CR-04 44 29 17 7 1 2 1 75 8 117
2019 CR-05 70 20 5 0 5 0 0 90 5 20
2018 CR 43 31 16 4 1 1 2 78 6 166
2018 CR-04 44 31 15 6 2 1 2 78 8 124
2017 CR 48 30 10 3 3 1 4 83 7 169
2017 CR-03 57 28 14 0 0 0 0 86 0 14
2017 CR-04 49 30 9 4 2 2 5 84 6 123
2017 CR-05 40 37 13 3 3 0 3 79 7 30

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 19 40 30 7 4 0 0 59 11 157
2019 CR-04 22 34 33 8 4 0 0 56 12 120
2019 CR-05 10 50 35 5 0 0 0 60 5 20
2018 CR 18 38 28 11 4 1 0 56 15 170
2018 CR-04 20 36 29 9 5 1 0 56 14 127
2017 CR 15 41 34 7 2 1 0 56 10 169
2017 CR-03 21 43 36 0 0 0 0 64 0 14
2017 CR-04 16 41 32 9 2 0 0 57 11 123
2017 CR-05 13 40 37 7 3 0 0 53 10 30

Question 76. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 8 15 38 23 16 0 0 38 23 154
2019 CR-04 11 15 33 25 16 0 0 41 26 117
2019 CR-05 0 20 50 15 15 0 0 30 20 20
2018 CR 5 19 31 27 17 1 0 44 25 168
2018 CR-04 5 21 27 28 18 1 0 46 26 126
2017 CR 6 10 43 28 11 1 1 40 16 167
2017 CR-03 7 0 43 29 21 0 0 50 7 14
2017 CR-04 6 11 42 28 11 1 2 40 17 121
2017 CR-05 7 13 47 27 7 0 0 33 20 30

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 26 41 18 10 4 2 0 68 14 156
2019 CR-04 28 38 18 11 4 2 0 67 15 120
2019 CR-05 15 50 30 0 5 0 0 65 5 20
2018 CR 26 39 17 7 7 4 0 67 15 168
2018 CR-04 28 40 16 7 5 4 0 71 12 126
2017 CR 17 43 18 10 6 5 1 63 17 168
2017 CR-03 36 28 29 0 0 7 0 69 0 14
2017 CR-04 17 44 19 9 5 5 1 64 16 122
2017 CR-05 10 40 13 20 13 3 0 52 34 30

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 20 34 20 15 10 1 0 55 25 157
2019 CR-04 23 30 22 16 8 1 0 54 24 120
2019 CR-05 0 60 20 0 20 0 0 60 20 20
2018 CR 25 36 17 9 9 3 0 63 20 169
2018 CR-04 29 37 16 10 7 2 0 67 17 126
2017 CR 20 37 15 17 8 3 0 59 25 168
2017 CR-03 36 21 36 7 0 0 0 57 7 14
2017 CR-04 21 39 13 15 9 3 0 63 25 122
2017 CR-05 10 37 17 23 10 3 0 48 34 30
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CR 17 83 156
2019 CR-04 15 85 119
2019 CR-05 20 80 20
2017 CR 17 83 166
2017 CR-04 17 83 121
2014 CR 13 87 152
2014 CR-04 14 86 98

Question 80. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CR 69 31 26
2019 CR-04 78 22 18
2017 CR 72 28 28
2017 CR-04 76 24 21
2014 CR 85 15 20
2014 CR-04 86 14 14

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 50 22 11 17 0 0 0 72 17 18
2019 CR-04 50 29 7 14 0 0 0 79 14 14
2017 CR 60 30 0 10 0 0 0 90 10 19
2017 CR-04 60 40 0 0 0 0 0 100 0 15
2014 CR 41 35 12 6 6 0 0 76 12 17
2014 CR-04 33 42 8 8 8 0 0 75 17 12
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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 22 28 26 10 11 1 1 22 78 157
2019 CR-04 24 27 26 8 13 2 1 25 75 120
2019 CR-05 0 30 35 35 0 0 0 0 100 20
2018 CR 27 27 19 14 10 2 1 28 72 168
2018 CR-04 28 29 17 15 9 2 1 28 72 126
2017 CR 25 29 22 7 14 2 0 26 74 169
2017 CR-03 28 29 29 7 0 7 0 31 69 14
2017 CR-04 27 28 20 7 16 2 0 27 73 123
2017 CR-05 17 37 27 7 13 0 0 17 83 30

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CR 60 40 119
2019 CR-04 67 33 88
2019 CR-05 50 50 20

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CR 41 59 116
2019 CR-04 40 60 87
2019 CR-05 37 63 19
2018 CR 42 58 117
2018 CR-04 46 54 87

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 15 24 21 13 17 4 6 43 33 117
2019 CR-04 17 25 18 14 15 5 6 47 32 87
2019 CR-05 0 25 20 15 25 5 10 29 47 20
2018 CR 18 23 16 20 19 1 3 42 41 118
2018 CR-04 22 23 14 24 14 0 5 46 39 88
2017 CR 18 26 17 13 20 2 5 47 35 121
2017 CR-04 17 27 14 16 17 2 5 49 36 86
2017 CR-05 20 24 24 4 24 0 4 46 29 25

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 7 11 24 16 31 5 6 20 52 116
2019 CR-04 8 12 22 17 30 5 6 22 53 86
2019 CR-05 0 15 15 15 40 5 10 18 65 20
2018 CR 9 8 21 22 31 3 7 18 58 117
2018 CR-04 11 8 19 24 28 2 7 21 58 88
2017 CR 5 13 17 17 41 2 6 19 63 121
2017 CR-04 3 14 16 19 38 3 5 19 63 86
2017 CR-05 8 8 16 16 44 0 8 17 65 25

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 40 10 16 9 14 1 10 56 26 154
2019 CR-04 41 8 14 9 17 2 9 55 30 118
2019 CR-05 30 20 25 5 5 0 15 59 12 20
2018 CR 40 17 16 9 10 1 8 62 20 167
2018 CR-04 39 16 17 9 10 1 8 60 21 126
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