2019 Public Service Employee Survey Results for Parks Canada by Question 94. Please indicate your occupational group and level. Occupational group and level - AS

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AS 47 45 2 4 3 0 0 92 6 312
2019 AS-01 49 44 1 4 2 0 0 93 6 148
2019 AS-02 44 48 2 2 4 0 0 91 6 82
2019 AS-03 55 41 3 0 0 0 0 97 0 29
2019 AS-04 29 41 0 18 12 0 0 71 29 17
2019 AS-06 56 44 0 0 0 0 0 100 0 16
2017 AS 41 44 4 8 2 0 0 85 10 297
2017 AS-01 37 49 5 6 2 0 1 87 8 147
2017 AS-02 43 39 4 10 4 0 0 83 14 79
2017 AS-03 41 46 0 13 0 0 0 87 13 24
2017 AS-04 41 45 4 10 0 0 0 86 10 21
2017 AS-05 51 39 0 10 0 0 0 90 10 10
2017 AS-06 67 25 0 8 0 0 0 92 8 12
2014 AS 47 44 3 5 2 0 0 91 7 234
2014 AS-01 50 41 3 6 1 0 0 90 7 111
2014 AS-02 48 42 3 3 3 0 0 90 6 62
2014 AS-03 44 50 0 6 0 0 0 94 6 18
2014 AS-04 24 76 0 0 0 0 0 100 0 12
2014 AS-05 42 50 8 0 0 0 0 92 0 12
2014 AS-06 31 50 0 13 6 0 0 81 19 16
2011 AS 44 42 4 8 2 0 0 86 10 310
2011 AS-01 49 38 4 9 0 0 0 88 9 128
2011 AS-02 41 43 6 6 5 0 0 83 11 101
2011 AS-03 27 64 0 5 0 0 5 95 5 22
2011 AS-04 30 50 5 15 0 0 0 80 15 20
2011 AS-06 48 38 0 10 5 0 0 86 14 21

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AS 63 22 6 5 4 0 1 85 9 312
2019 AS-01 64 21 6 6 3 0 0 85 9 148
2019 AS-02 70 21 2 4 2 0 1 91 6 82
2019 AS-03 55 21 7 7 7 0 3 79 14 29
2019 AS-04 41 24 24 6 6 0 0 65 12 17
2019 AS-06 69 25 6 0 0 0 0 94 0 16
2017 AS 66 20 4 8 1 0 1 88 8 297
2017 AS-01 70 17 4 6 0 0 3 90 6 147
2017 AS-02 66 23 5 5 1 0 0 89 6 79
2017 AS-03 71 20 4 5 0 0 0 91 5 24
2017 AS-04 42 36 0 22 0 0 0 78 22 21
2017 AS-05 61 20 0 20 0 0 0 80 20 10
2017 AS-06 58 25 0 17 0 0 0 83 17 12
2014 AS 60 24 5 7 2 0 2 85 9 234
2014 AS-01 64 23 6 3 2 0 2 89 5 111
2014 AS-02 63 24 5 5 2 0 2 89 7 62
2014 AS-03 50 22 6 17 0 0 6 76 18 18
2014 AS-04 43 26 7 25 0 0 0 68 25 12
2014 AS-05 42 17 8 33 0 0 0 58 33 12
2014 AS-06 63 31 0 6 0 0 0 94 6 16
2011 AS 62 23 5 6 2 0 1 87 8 310
2011 AS-01 67 22 5 2 1 1 2 91 3 128
2011 AS-02 65 24 6 4 0 0 1 90 4 101
2011 AS-03 50 18 9 18 5 0 0 68 23 22
2011 AS-04 40 45 5 5 5 0 0 85 10 20
2011 AS-06 48 19 0 24 10 0 0 67 33 21

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AS 52 32 5 7 4 0 0 84 11 311
2019 AS-01 54 28 5 8 4 0 0 82 12 148
2019 AS-02 49 35 7 6 2 0 0 84 9 82
2019 AS-03 59 28 7 7 0 0 0 86 7 29
2019 AS-04 44 31 6 13 6 0 0 75 19 16
2019 AS-06 63 25 0 0 13 0 0 88 13 16
2017 AS 44 35 3 12 6 0 0 79 18 296
2017 AS-01 45 35 3 13 5 0 0 79 18 146
2017 AS-02 46 34 2 11 6 0 0 80 17 79
2017 AS-03 37 42 4 13 4 0 0 79 17 24
2017 AS-04 42 35 4 9 10 0 0 77 18 21
2017 AS-05 39 39 0 22 0 0 0 78 22 10
2017 AS-06 67 25 0 0 8 0 0 92 8 12
2014 AS 46 36 9 7 3 0 0 82 10 234
2014 AS-01 46 41 8 4 2 0 0 86 5 111
2014 AS-02 52 31 8 8 2 0 0 82 10 62
2014 AS-03 50 39 0 6 6 0 0 89 11 18
2014 AS-04 26 25 17 33 0 0 0 50 33 12
2014 AS-05 33 42 17 8 0 0 0 75 8 12
2014 AS-06 38 31 6 6 19 0 0 69 25 16
2011 AS 49 33 4 10 4 0 0 83 14 311
2011 AS-01 48 34 3 9 5 0 0 82 15 129
2011 AS-02 50 36 4 7 3 0 0 86 10 101
2011 AS-03 32 45 5 14 5 0 0 77 18 22
2011 AS-04 55 25 10 5 5 0 0 80 10 20
2011 AS-06 52 33 0 14 0 0 0 86 14 21

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AS 27 42 11 14 7 0 0 69 20 309
2019 AS-01 23 44 10 16 7 0 1 67 23 145
2019 AS-02 27 45 10 12 6 0 0 72 18 82
2019 AS-03 31 45 10 3 10 0 0 76 14 29
2019 AS-04 24 24 18 29 6 0 0 47 35 17
2019 AS-06 44 50 0 6 0 0 0 94 6 16
2018 AS 25 40 11 14 10 0 1 65 24 298
2018 AS-01 22 41 9 17 10 0 0 64 27 147
2018 AS-02 31 32 12 13 10 0 3 64 24 78
2018 AS-03 24 48 16 4 8 0 0 72 12 25
2018 AS-04 12 47 18 18 6 0 0 59 24 17
2018 AS-06 46 46 0 8 0 0 0 92 8 13
2017 AS 27 37 12 17 7 0 0 64 24 297
2017 AS-01 27 36 14 17 7 0 0 63 24 147
2017 AS-02 23 42 5 21 9 0 0 65 30 79
2017 AS-03 20 35 16 8 17 0 4 57 26 24
2017 AS-04 28 31 18 23 0 0 0 59 23 21
2017 AS-05 51 39 0 10 0 0 0 90 10 10
2017 AS-06 50 33 8 8 0 0 0 83 8 12
2014 AS 26 40 10 15 8 0 0 67 23 234
2014 AS-01 23 40 13 16 8 0 0 63 24 111
2014 AS-02 24 42 8 19 5 0 2 67 25 62
2014 AS-03 33 33 11 11 11 0 0 67 22 18
2014 AS-04 24 43 8 17 9 0 0 67 26 12
2014 AS-05 50 42 0 0 8 0 0 92 8 12
2014 AS-06 31 38 6 6 19 0 0 69 25 16
2011 AS 32 38 10 13 7 0 1 70 19 311
2011 AS-01 33 36 11 13 6 0 1 70 20 129
2011 AS-02 28 36 10 18 8 0 1 64 26 101
2011 AS-03 18 64 5 0 9 0 5 86 10 22
2011 AS-04 25 35 20 5 15 0 0 60 20 20
2011 AS-06 43 33 10 14 0 0 0 76 14 21

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AS 49 35 7 7 2 0 0 84 9 310
2019 AS-01 47 36 8 7 1 0 0 84 8 148
2019 AS-02 48 38 6 6 1 0 0 86 7 81
2019 AS-03 55 28 10 3 3 0 0 83 7 29
2019 AS-04 41 29 0 12 12 0 6 75 25 17
2019 AS-06 56 31 13 0 0 0 0 88 0 16
2017 AS 52 34 6 5 3 1 1 87 8 294
2017 AS-01 51 30 8 9 1 1 1 82 10 145
2017 AS-02 49 40 2 2 5 1 0 90 8 79
2017 AS-03 48 48 0 0 0 0 4 100 0 23
2017 AS-04 55 31 4 0 10 0 0 86 10 21
2017 AS-05 80 20 0 0 0 0 0 100 0 10
2017 AS-06 75 8 17 0 0 0 0 83 0 12
2014 AS 48 39 6 5 2 0 0 87 6 234
2014 AS-01 48 41 5 5 3 0 0 88 7 111
2014 AS-02 44 37 10 8 0 2 0 82 8 62
2014 AS-03 56 28 11 0 6 0 0 83 6 18
2014 AS-04 26 57 9 9 0 0 0 83 9 12
2014 AS-05 50 50 0 0 0 0 0 100 0 12
2014 AS-06 63 31 6 0 0 0 0 94 0 16

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AS 51 29 10 7 3 0 1 80 10 309
2019 AS-01 49 26 13 9 2 0 1 76 11 147
2019 AS-02 56 32 6 6 0 0 0 88 6 81
2019 AS-03 52 24 10 7 3 0 3 79 11 29
2019 AS-04 38 44 6 0 13 0 0 81 13 16
2019 AS-06 63 19 13 6 0 0 0 81 6 16
2018 AS 50 33 9 5 3 0 0 83 8 298
2018 AS-01 47 36 9 5 3 1 0 83 8 148
2018 AS-02 61 18 9 8 4 0 0 79 12 77
2018 AS-03 56 24 16 0 4 0 0 80 4 25
2018 AS-04 41 47 6 6 0 0 0 88 6 17
2018 AS-06 46 46 0 8 0 0 0 92 8 13
2017 AS 51 29 10 7 2 0 1 81 9 295
2017 AS-01 53 26 9 7 2 1 1 81 9 145
2017 AS-02 45 29 14 9 4 0 0 74 12 79
2017 AS-03 56 33 4 4 4 0 0 88 8 24
2017 AS-04 36 41 18 4 0 0 0 77 4 21
2017 AS-05 59 41 0 0 0 0 0 100 0 10
2017 AS-06 83 17 0 0 0 0 0 100 0 12
2014 AS 48 33 9 6 4 0 0 82 10 234
2014 AS-01 55 33 4 5 2 0 1 89 7 111
2014 AS-02 39 31 13 10 6 2 0 70 16 62
2014 AS-03 39 39 22 0 0 0 0 78 0 18
2014 AS-04 41 42 17 0 0 0 0 83 0 12
2014 AS-05 42 33 17 0 8 0 0 75 8 12
2014 AS-06 50 31 0 6 13 0 0 81 19 16
2011 AS 49 33 6 5 5 0 2 84 10 311
2011 AS-01 56 32 6 2 2 1 2 90 4 129
2011 AS-02 39 38 7 9 8 0 0 76 17 101
2011 AS-03 45 36 0 5 5 0 9 90 10 22
2011 AS-04 55 20 10 0 10 0 5 79 11 20
2011 AS-06 48 38 5 5 5 0 0 86 10 21

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AS 36 39 13 7 4 0 0 76 11 312
2019 AS-01 34 42 12 9 3 0 0 76 12 148
2019 AS-02 35 41 20 2 1 0 0 77 4 82
2019 AS-03 48 28 14 3 7 0 0 76 10 29
2019 AS-04 12 47 12 18 12 0 0 59 29 17
2019 AS-06 75 13 6 6 0 0 0 88 6 16
2018 AS 36 40 10 8 5 0 0 76 13 296
2018 AS-01 38 42 9 7 4 0 0 80 11 147
2018 AS-02 39 34 12 8 8 0 0 73 16 77
2018 AS-03 29 42 8 17 4 0 0 71 21 24
2018 AS-04 18 47 18 18 0 0 0 65 18 17
2018 AS-06 69 23 0 8 0 0 0 92 8 13
2017 AS 32 48 10 8 3 0 0 80 10 297
2017 AS-01 32 50 8 7 3 0 0 82 10 147
2017 AS-02 27 56 5 9 4 0 0 83 12 79
2017 AS-03 28 41 8 19 4 0 0 69 23 24
2017 AS-04 28 35 32 4 0 0 0 64 4 21
2017 AS-05 51 49 0 0 0 0 0 100 0 10
2017 AS-06 58 17 25 0 0 0 0 75 0 12
2014 AS 36 42 12 8 2 0 0 78 10 234
2014 AS-01 39 43 10 6 2 0 0 82 8 111
2014 AS-02 27 53 11 8 0 0 0 81 8 62
2014 AS-03 39 17 28 17 0 0 0 56 17 18
2014 AS-04 9 41 34 16 0 0 0 50 16 12
2014 AS-05 33 42 8 8 8 0 0 75 17 12
2014 AS-06 69 19 6 0 6 0 0 88 6 16
2011 AS 36 42 9 8 4 0 0 79 13 311
2011 AS-01 40 43 5 5 6 1 0 84 11 129
2011 AS-02 30 39 15 15 2 0 0 68 17 101
2011 AS-03 41 36 9 9 0 0 5 81 10 22
2011 AS-04 25 50 10 5 10 0 0 75 15 20
2011 AS-06 38 43 5 10 5 0 0 81 14 21

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AS 34 36 16 10 4 0 0 70 14 311
2019 AS-01 34 38 18 8 3 0 0 72 11 148
2019 AS-02 30 40 16 10 4 0 0 71 13 82
2019 AS-03 31 38 10 17 3 0 0 69 21 29
2019 AS-04 29 24 24 12 12 0 0 53 24 17
2019 AS-06 75 6 6 13 0 0 0 81 13 16
2018 AS 31 36 13 12 8 0 0 67 20 298
2018 AS-01 29 37 13 12 9 1 0 66 21 147
2018 AS-02 33 36 15 8 6 0 1 70 14 78
2018 AS-03 32 44 0 16 8 0 0 76 24 25
2018 AS-04 18 47 12 24 0 0 0 65 24 17
2018 AS-06 54 15 15 15 0 0 0 69 15 13
2017 AS 33 38 11 11 7 0 0 71 18 296
2017 AS-01 33 39 9 11 8 0 0 72 19 147
2017 AS-02 31 40 11 11 6 0 0 71 18 78
2017 AS-03 35 37 8 12 8 0 0 72 20 24
2017 AS-04 42 27 13 9 10 0 0 68 18 21
2017 AS-05 20 71 10 0 0 0 0 90 0 10
2017 AS-06 42 17 17 17 8 0 0 58 25 12
2014 AS 26 42 13 12 6 0 0 68 19 234
2014 AS-01 29 41 14 9 8 0 0 69 17 111
2014 AS-02 19 50 19 10 2 0 0 69 11 62
2014 AS-03 28 39 6 22 6 0 0 67 28 18
2014 AS-04 17 41 8 34 0 0 0 58 34 12
2014 AS-05 33 33 8 8 17 0 0 67 25 12
2014 AS-06 38 31 0 19 13 0 0 69 31 16
2011 AS 31 34 14 13 8 1 0 65 21 311
2011 AS-01 37 29 17 10 6 0 0 67 16 129
2011 AS-02 28 32 13 18 10 0 0 59 28 101
2011 AS-03 23 36 18 9 9 5 0 62 19 22
2011 AS-04 20 50 10 10 10 0 0 70 20 20
2011 AS-06 24 38 10 14 14 0 0 62 29 21

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AS 29 41 12 11 6 0 0 71 17 309
2019 AS-01 32 42 11 11 3 0 1 74 14 148
2019 AS-02 27 46 11 12 4 0 0 73 16 82
2019 AS-03 25 43 7 14 11 0 0 68 25 28
2019 AS-04 19 25 19 19 19 0 0 44 38 16
2019 AS-06 50 44 6 0 0 0 0 94 0 16
2018 AS 28 39 14 12 6 0 0 67 18 298
2018 AS-01 28 41 14 11 5 0 0 70 16 148
2018 AS-02 35 37 13 10 5 0 0 72 15 78
2018 AS-03 24 40 16 16 4 0 0 64 20 25
2018 AS-04 19 38 13 25 6 0 0 56 31 16
2018 AS-06 38 31 31 0 0 0 0 69 0 13
2017 AS 28 42 11 15 5 0 0 70 19 297
2017 AS-01 29 43 8 15 5 0 0 72 20 147
2017 AS-02 29 33 18 15 5 0 0 62 20 79
2017 AS-03 18 41 16 21 4 0 0 59 25 24
2017 AS-04 23 55 4 18 0 0 0 78 18 21
2017 AS-05 29 61 10 0 0 0 0 90 0 10
2017 AS-06 42 42 8 0 8 0 0 83 8 12

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AS 42 41 9 6 3 0 0 83 8 309
2019 AS-01 47 35 10 7 1 0 0 82 9 147
2019 AS-02 41 44 6 6 2 0 0 85 9 81
2019 AS-03 34 48 10 7 0 0 0 83 7 29
2019 AS-04 24 47 12 0 18 0 0 71 18 17
2019 AS-06 56 44 0 0 0 0 0 100 0 16
2018 AS 46 41 7 4 2 0 0 87 6 297
2018 AS-01 46 40 8 3 2 0 0 86 5 146
2018 AS-02 51 36 8 4 1 0 0 87 5 78
2018 AS-03 52 40 0 8 0 0 0 92 8 25
2018 AS-04 35 47 6 12 0 0 0 82 12 17
2018 AS-06 46 54 0 0 0 0 0 100 0 13
2017 AS 43 38 11 6 2 1 0 82 8 297
2017 AS-01 44 34 11 8 2 1 0 79 11 147
2017 AS-02 37 43 14 5 1 0 0 80 6 79
2017 AS-03 45 41 5 4 4 0 0 87 8 24
2017 AS-04 42 45 9 4 0 0 0 87 4 21
2017 AS-05 61 39 0 0 0 0 0 100 0 10
2017 AS-06 58 25 17 0 0 0 0 83 0 12
2014 AS 41 42 9 5 3 1 0 83 7 234
2014 AS-01 41 40 9 6 2 2 0 83 8 111
2014 AS-02 39 45 16 0 0 0 0 84 0 62
2014 AS-03 39 44 0 6 11 0 0 83 17 18
2014 AS-04 33 43 8 0 17 0 0 75 17 12
2014 AS-05 33 58 0 8 0 0 0 92 8 12
2014 AS-06 56 25 6 13 0 0 0 81 13 16
2011 AS 40 43 8 6 2 1 0 84 8 311
2011 AS-01 37 44 12 5 1 1 0 82 6 129
2011 AS-02 34 47 7 9 3 1 0 81 12 101
2011 AS-03 45 41 9 5 0 0 0 86 5 22
2011 AS-04 35 50 0 5 10 0 0 85 15 20
2011 AS-06 62 29 5 5 0 0 0 90 5 21

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AS 34 38 14 9 5 0 0 72 14 311
2019 AS-01 34 39 15 9 4 0 0 72 13 148
2019 AS-02 32 49 10 5 5 0 0 80 10 82
2019 AS-03 34 24 17 17 7 0 0 59 24 29
2019 AS-04 29 24 18 12 18 0 0 53 29 17
2019 AS-06 63 31 0 6 0 0 0 94 6 16
2018 AS 32 42 10 10 6 0 0 74 16 297
2018 AS-01 29 45 10 12 4 0 0 74 16 146
2018 AS-02 37 38 10 8 6 0 0 76 14 78
2018 AS-03 36 44 4 8 8 0 0 80 16 25
2018 AS-04 12 53 18 18 0 0 0 65 18 17
2018 AS-06 54 23 15 0 8 0 0 77 8 13
2017 AS 38 36 8 12 7 0 0 74 18 296
2017 AS-01 41 35 6 11 7 0 0 76 18 147
2017 AS-02 31 40 8 14 8 0 0 71 22 78
2017 AS-03 43 33 12 8 4 0 0 76 12 24
2017 AS-04 37 31 13 9 10 0 0 68 18 21
2017 AS-05 20 80 0 0 0 0 0 100 0 10
2017 AS-06 50 17 8 25 0 0 0 67 25 12

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AS 51 34 11 3 1 0 0 86 4 311
2019 AS-01 56 30 11 3 1 0 0 86 3 148
2019 AS-02 50 37 11 1 1 0 0 87 2 82
2019 AS-03 45 34 10 7 3 0 0 79 10 29
2019 AS-04 24 47 24 0 6 0 0 71 6 17
2019 AS-06 75 25 0 0 0 0 0 100 0 16
2018 AS 51 32 10 5 2 0 0 83 7 297
2018 AS-01 53 33 8 5 1 0 0 86 6 146
2018 AS-02 51 27 14 5 3 0 0 78 8 78
2018 AS-03 48 32 16 4 0 0 0 80 4 25
2018 AS-04 35 41 12 12 0 0 0 76 12 17
2018 AS-06 85 15 0 0 0 0 0 100 0 13
2017 AS 53 34 11 2 0 0 0 87 2 296
2017 AS-01 52 35 12 1 0 0 0 87 1 147
2017 AS-02 56 32 9 4 0 0 0 88 4 79
2017 AS-03 59 20 13 4 4 0 0 79 8 24
2017 AS-04 42 45 13 0 0 0 0 87 0 21
2017 AS-05 71 29 0 0 0 0 0 100 0 10
2017 AS-06 55 36 9 0 0 0 0 91 0 11
2014 AS 64 27 6 3 0 0 0 91 3 233
2014 AS-01 67 24 5 4 0 0 0 91 4 110
2014 AS-02 71 24 3 2 0 0 0 95 2 62
2014 AS-03 50 39 6 6 0 0 0 89 6 18
2014 AS-04 26 50 9 16 0 0 0 75 16 12
2014 AS-05 42 50 8 0 0 0 0 92 0 12
2014 AS-06 81 13 6 0 0 0 0 94 0 16
2011 AS 64 25 8 2 1 0 0 90 3 310
2011 AS-01 69 21 9 2 0 0 0 90 2 128
2011 AS-02 61 27 8 2 2 0 0 88 4 101
2011 AS-03 64 27 5 0 0 0 5 95 0 22
2011 AS-04 35 45 15 0 5 0 0 80 5 20
2011 AS-06 76 14 5 5 0 0 0 90 5 21

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AS 34 38 14 10 5 0 0 72 15 308
2019 AS-01 35 31 18 10 5 0 1 66 16 147
2019 AS-02 30 48 13 9 1 0 0 78 10 80
2019 AS-03 31 38 7 17 7 0 0 69 24 29
2019 AS-04 18 53 6 12 12 0 0 71 24 17
2019 AS-06 63 25 13 0 0 0 0 88 0 16
2018 AS 32 38 12 14 5 0 0 69 19 295
2018 AS-01 30 38 12 15 5 0 0 68 20 145
2018 AS-02 32 41 10 9 6 0 1 74 16 78
2018 AS-03 28 36 12 16 8 0 0 64 24 25
2018 AS-04 29 35 12 24 0 0 0 65 24 17
2018 AS-06 62 23 8 8 0 0 0 85 8 13
2017 AS 29 41 12 12 5 0 0 71 17 297
2017 AS-01 26 41 15 11 6 0 1 68 17 147
2017 AS-02 33 43 11 9 4 0 0 76 12 79
2017 AS-03 25 45 4 21 4 0 0 71 25 24
2017 AS-04 33 27 9 18 14 0 0 59 32 21
2017 AS-05 41 49 0 10 0 0 0 90 10 10
2017 AS-06 42 33 8 17 0 0 0 75 17 12
2014 AS 24 42 15 12 6 0 1 67 18 234
2014 AS-01 28 34 14 14 8 1 1 63 23 111
2014 AS-02 16 50 23 6 3 0 2 67 10 62
2014 AS-03 17 50 11 6 17 0 0 67 22 18
2014 AS-04 24 43 17 16 0 0 0 67 16 12
2014 AS-05 25 50 8 17 0 0 0 75 17 12
2014 AS-06 38 38 6 13 6 0 0 75 19 16
2011 AS 35 42 8 9 5 0 0 77 15 310
2011 AS-01 35 45 6 8 4 1 1 82 12 128
2011 AS-02 30 42 9 10 10 0 0 71 20 101
2011 AS-03 36 27 14 18 5 0 0 64 23 22
2011 AS-04 20 55 10 15 0 0 0 75 15 20
2011 AS-06 52 29 10 5 5 0 0 81 10 21

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AS 41 35 13 7 4 0 0 77 11 310
2019 AS-01 43 36 11 6 3 1 1 80 9 148
2019 AS-02 38 37 14 7 4 0 0 75 11 81
2019 AS-03 41 14 24 17 3 0 0 55 21 29
2019 AS-04 24 53 6 6 12 0 0 76 18 17
2019 AS-06 69 31 0 0 0 0 0 100 0 16
2018 AS 36 38 14 8 4 1 0 74 12 295
2018 AS-01 34 41 14 5 4 1 0 76 9 145
2018 AS-02 36 37 13 10 4 0 0 73 14 78
2018 AS-03 32 36 4 24 4 0 0 68 28 25
2018 AS-04 29 47 12 12 0 0 0 76 12 17
2017 AS 35 36 16 9 3 0 1 72 12 297
2017 AS-01 35 35 18 8 3 0 1 70 11 147
2017 AS-02 38 37 12 7 4 1 0 76 11 79
2017 AS-03 25 42 8 17 8 0 0 67 25 24
2017 AS-04 33 35 23 9 0 0 0 68 9 21
2017 AS-05 39 49 0 12 0 0 0 88 12 10
2017 AS-06 50 17 25 8 0 0 0 67 8 12
2014 AS 36 39 13 7 5 0 0 75 12 234
2014 AS-01 35 41 11 5 6 0 1 77 12 111
2014 AS-02 34 40 19 5 2 0 0 74 6 62
2014 AS-03 39 28 6 11 17 0 0 67 28 18
2014 AS-04 33 17 42 9 0 0 0 50 9 12
2014 AS-05 25 50 8 17 0 0 0 75 17 12
2014 AS-06 50 31 0 13 6 0 0 81 19 16

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AS 35 40 12 8 3 1 0 76 12 307
2019 AS-01 37 41 14 5 2 1 0 79 7 145
2019 AS-02 36 42 12 9 1 0 0 78 10 81
2019 AS-03 25 43 11 11 11 0 0 68 21 28
2019 AS-04 12 41 6 29 12 0 0 53 41 17
2019 AS-06 63 31 6 0 0 0 0 94 0 16
2018 AS 33 36 14 9 6 0 0 70 16 297
2018 AS-01 32 40 15 6 6 0 0 73 12 146
2018 AS-02 37 35 12 9 8 0 0 72 17 78
2018 AS-03 32 20 20 20 8 0 0 52 28 25
2018 AS-04 24 41 18 18 0 0 0 65 18 17
2018 AS-06 54 31 8 8 0 0 0 85 8 13
2017 AS 33 41 14 7 4 0 0 75 12 297
2017 AS-01 32 45 12 5 5 0 1 78 10 147
2017 AS-02 38 34 13 9 6 0 0 72 15 79
2017 AS-03 20 45 8 23 4 0 0 66 27 24
2017 AS-04 37 27 32 4 0 0 0 64 4 21
2017 AS-05 20 68 0 12 0 0 0 88 12 10
2017 AS-06 58 17 25 0 0 0 0 75 0 12
2014 AS 38 38 11 9 5 0 0 76 13 234
2014 AS-01 40 33 11 10 5 0 0 74 15 111
2014 AS-02 32 48 11 6 2 0 0 81 8 62
2014 AS-03 44 28 6 6 17 0 0 72 22 18
2014 AS-04 24 17 33 17 9 0 0 41 26 12
2014 AS-05 33 50 8 8 0 0 0 83 8 12
2014 AS-06 44 44 6 6 0 0 0 88 6 16
2011 AS 37 40 11 7 4 0 0 77 11 309
2011 AS-01 45 39 7 7 2 0 0 84 9 128
2011 AS-02 30 35 16 11 8 0 0 65 19 100
2011 AS-03 32 45 18 0 0 0 5 81 0 22
2011 AS-04 25 45 10 10 10 0 0 70 20 20
2011 AS-06 33 57 5 5 0 0 0 90 5 21

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AS 41 40 12 5 2 0 0 81 7 312
2019 AS-01 45 34 15 5 1 0 0 79 6 148
2019 AS-02 35 50 10 4 1 0 0 85 5 82
2019 AS-03 34 41 10 7 7 0 0 76 14 29
2019 AS-04 18 47 18 12 6 0 0 65 18 17
2019 AS-06 69 31 0 0 0 0 0 100 0 16
2018 AS 40 39 11 6 3 0 0 79 9 297
2018 AS-01 42 41 10 5 2 0 0 83 7 146
2018 AS-02 40 36 13 6 5 0 0 76 12 78
2018 AS-03 36 44 8 12 0 0 0 80 12 25
2018 AS-04 41 24 24 12 0 0 0 65 12 17
2018 AS-06 69 23 8 0 0 0 0 92 0 13
2017 AS 40 42 9 6 2 0 0 82 8 296
2017 AS-01 43 38 9 7 3 1 0 82 9 147
2017 AS-02 37 46 9 5 2 0 0 83 7 79
2017 AS-03 37 41 5 12 4 0 0 79 16 24
2017 AS-04 39 38 19 5 0 0 0 77 5 20
2017 AS-05 29 71 0 0 0 0 0 100 0 10
2017 AS-06 58 25 17 0 0 0 0 83 0 12
2014 AS 45 37 10 7 1 0 0 82 8 234
2014 AS-01 50 32 11 5 2 0 0 82 7 111
2014 AS-02 42 47 6 5 0 0 0 89 5 62
2014 AS-03 44 33 11 6 6 0 0 78 11 18
2014 AS-04 9 50 26 16 0 0 0 58 16 12
2014 AS-05 25 58 8 8 0 0 0 83 8 12
2014 AS-06 63 19 6 13 0 0 0 81 13 16
2011 AS 43 41 7 6 2 0 0 84 8 311
2011 AS-01 50 39 5 5 2 1 0 89 6 129
2011 AS-02 33 42 13 11 2 0 0 74 13 101
2011 AS-03 45 45 5 0 0 0 5 95 0 22
2011 AS-04 45 35 10 0 10 0 0 80 10 20
2011 AS-06 43 43 5 10 0 0 0 86 10 21

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AS 36 33 18 8 5 0 1 70 13 311
2019 AS-01 36 35 17 9 2 0 1 72 11 148
2019 AS-02 41 31 15 6 7 0 0 72 14 81
2019 AS-03 34 28 24 10 3 0 0 62 14 29
2019 AS-04 41 12 35 6 6 0 0 53 12 17
2019 AS-06 25 25 19 19 13 0 0 50 31 16
2018 AS 30 30 22 9 7 1 0 61 17 299
2018 AS-01 30 32 22 9 6 1 0 63 15 148
2018 AS-02 29 27 22 10 9 3 0 58 20 78
2018 AS-03 32 32 12 16 8 0 0 64 24 25
2018 AS-04 24 41 18 12 6 0 0 65 18 17
2018 AS-06 46 15 31 0 8 0 0 62 8 13
2017 AS 32 35 16 8 8 0 1 67 16 297
2017 AS-01 32 36 15 9 6 1 1 69 15 147
2017 AS-02 34 33 14 7 11 0 0 67 19 79
2017 AS-03 30 32 13 12 13 0 0 62 25 24
2017 AS-04 31 28 27 9 4 0 0 59 13 21
2017 AS-05 10 61 20 0 10 0 0 71 10 10
2017 AS-06 42 42 8 8 0 0 0 83 8 12
2014 AS 30 34 23 9 5 0 0 64 13 234
2014 AS-01 30 32 23 9 6 0 0 61 15 111
2014 AS-02 32 32 24 6 5 0 0 65 11 62
2014 AS-03 28 44 28 0 0 0 0 72 0 18
2014 AS-04 25 60 15 0 0 0 0 85 0 12
2014 AS-05 25 33 25 17 0 0 0 58 17 12
2014 AS-06 31 31 13 19 6 0 0 63 25 16
2011 AS 31 35 17 13 5 0 0 65 17 310
2011 AS-01 38 28 18 10 5 1 0 66 16 128
2011 AS-02 25 37 20 14 5 0 0 61 19 101
2011 AS-03 45 27 5 9 14 0 0 73 23 22
2011 AS-04 35 40 10 15 0 0 0 75 15 20
2011 AS-06 10 57 14 19 0 0 0 67 19 21

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AS 10 28 32 19 8 1 1 28 39 310
2019 AS-01 10 23 33 18 12 3 2 31 34 147
2019 AS-02 6 34 38 15 7 0 0 22 40 82
2019 AS-03 17 38 28 14 3 0 0 17 55 29
2019 AS-04 25 25 19 31 0 0 0 31 50 16
2019 AS-06 0 25 31 31 6 0 6 40 27 16
2018 AS 12 25 35 18 8 0 2 26 38 296
2018 AS-01 10 21 37 22 8 0 2 31 32 147
2018 AS-02 16 27 30 18 8 0 1 26 43 77
2018 AS-03 16 24 48 8 0 0 4 8 42 25
2018 AS-04 12 53 29 0 6 0 0 6 65 17
2018 AS-06 0 8 46 23 23 0 0 46 8 13
2017 AS 12 26 35 17 7 0 2 25 39 294
2017 AS-01 12 18 38 18 9 1 4 29 31 145
2017 AS-02 14 37 33 13 4 0 0 16 51 79
2017 AS-03 16 38 9 29 8 0 0 37 54 24
2017 AS-04 0 38 42 20 0 0 0 20 38 20
2017 AS-05 10 20 29 22 10 0 10 35 32 10
2017 AS-06 8 8 58 8 8 0 8 18 18 12
2014 AS 12 27 39 11 9 1 2 20 40 233
2014 AS-01 13 23 39 10 12 0 4 22 37 111
2014 AS-02 10 30 41 10 5 3 2 16 41 61
2014 AS-03 11 28 33 22 6 0 0 28 39 18
2014 AS-04 17 42 17 17 0 0 7 18 63 12
2014 AS-05 17 17 50 17 0 0 0 17 33 12
2014 AS-06 6 38 44 0 13 0 0 13 44 16
2011 AS 13 27 36 17 5 0 2 22 41 310
2011 AS-01 12 22 36 18 7 0 5 26 37 129
2011 AS-02 11 30 37 17 5 0 0 22 41 100
2011 AS-03 18 32 41 9 0 0 0 9 50 22
2011 AS-04 20 30 40 10 0 0 0 10 50 20
2011 AS-06 14 24 33 29 0 0 0 29 38 21

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AS 11 20 31 21 12 3 2 34 33 309
2019 AS-01 10 18 31 20 14 5 2 37 30 146
2019 AS-02 11 20 33 23 9 2 1 33 32 81
2019 AS-03 21 14 34 21 7 0 3 29 36 29
2019 AS-04 18 29 24 29 0 0 0 29 47 17
2019 AS-06 0 13 44 19 19 0 6 40 13 16
2018 AS 11 19 29 25 12 2 2 39 31 298
2018 AS-01 8 14 31 29 14 2 2 45 23 147
2018 AS-02 15 26 26 21 8 3 3 30 43 78
2018 AS-03 12 28 32 16 8 0 4 25 42 25
2018 AS-04 12 29 41 6 12 0 0 18 41 17
2018 AS-06 8 8 23 38 23 0 0 62 15 13
2017 AS 10 19 29 18 17 3 4 38 31 295
2017 AS-01 10 19 26 16 20 4 5 40 32 146
2017 AS-02 14 18 31 21 10 3 3 34 34 78
2017 AS-03 16 21 33 5 25 0 0 30 37 24
2017 AS-04 0 19 22 36 14 4 4 55 21 21
2017 AS-05 0 29 20 32 10 0 10 46 32 10
2017 AS-06 0 8 50 17 17 0 8 36 9 12
2014 AS 8 22 36 15 13 2 3 30 32 233
2014 AS-01 10 25 32 9 20 0 4 30 36 111
2014 AS-02 8 23 43 11 5 8 2 18 35 61
2014 AS-03 11 17 39 28 6 0 0 33 28 18
2014 AS-04 0 16 43 26 0 0 15 30 19 12
2014 AS-05 0 17 42 42 0 0 0 42 17 12
2014 AS-06 6 19 25 31 19 0 0 50 25 16
2011 AS 12 22 26 21 14 2 4 38 35 311
2011 AS-01 11 16 24 22 18 2 7 44 30 129
2011 AS-02 14 24 29 16 15 1 2 32 39 101
2011 AS-03 5 36 27 23 5 0 5 29 43 22
2011 AS-04 15 30 15 20 5 10 5 29 53 20
2011 AS-06 14 10 33 33 10 0 0 43 24 21

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AS 13 28 35 13 7 2 2 21 43 312
2019 AS-01 13 25 34 16 6 3 3 24 40 148
2019 AS-02 11 34 37 11 6 1 0 17 46 82
2019 AS-03 21 28 28 10 7 0 7 19 52 29
2019 AS-04 18 24 59 0 0 0 0 0 41 17
2019 AS-06 0 31 25 13 31 0 0 44 31 16
2018 AS 17 21 35 18 5 1 2 24 40 298
2018 AS-01 16 23 32 19 5 1 3 26 41 147
2018 AS-02 22 15 36 17 6 0 4 24 39 78
2018 AS-03 16 40 28 16 0 0 0 16 56 25
2018 AS-04 24 24 29 24 0 0 0 24 47 17
2018 AS-06 0 15 46 23 15 0 0 38 15 13
2017 AS 14 21 34 17 10 2 3 28 37 295
2017 AS-01 15 20 32 16 12 2 4 30 36 145
2017 AS-02 19 21 35 15 5 2 1 21 42 79
2017 AS-03 16 32 25 19 9 0 0 28 47 24
2017 AS-04 9 18 32 24 9 4 4 36 29 21
2017 AS-05 0 20 39 22 10 0 10 35 22 10
2017 AS-06 8 17 42 17 17 0 0 33 25 12
2014 AS 19 27 31 10 9 1 3 20 48 232
2014 AS-01 20 29 28 9 10 0 4 20 51 110
2014 AS-02 16 20 41 13 3 3 3 18 39 61
2014 AS-03 22 39 22 6 11 0 0 17 61 18
2014 AS-04 9 42 9 9 17 0 15 30 60 12
2014 AS-05 33 33 33 0 0 0 0 0 67 12
2014 AS-06 13 19 31 19 19 0 0 38 31 16
2011 AS 17 23 32 15 7 1 4 24 42 310
2011 AS-01 16 24 31 13 9 1 7 24 43 129
2011 AS-02 18 26 31 16 6 1 2 23 45 100
2011 AS-03 14 18 41 18 9 0 0 27 32 22
2011 AS-04 30 15 20 15 0 10 10 19 56 20
2011 AS-06 19 5 38 33 5 0 0 38 24 21

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AS 7 13 38 25 15 1 1 41 20 311
2019 AS-01 9 10 38 22 17 1 2 41 20 148
2019 AS-02 0 10 43 33 14 0 0 47 10 81
2019 AS-03 10 10 59 21 0 0 0 21 21 29
2019 AS-04 24 18 24 29 6 0 0 35 41 17
2019 AS-06 0 38 19 19 25 0 0 44 38 16
2018 AS 6 13 39 29 10 1 1 40 20 298
2018 AS-01 8 16 35 27 12 1 1 40 24 147
2018 AS-02 3 5 44 33 10 3 3 46 8 78
2018 AS-03 16 28 24 28 0 0 4 29 46 25
2018 AS-04 6 18 47 29 0 0 0 29 24 17
2018 AS-06 0 8 31 46 15 0 0 62 8 13
2017 AS 6 16 36 25 15 1 2 41 22 294
2017 AS-01 7 10 32 27 20 1 3 48 18 144
2017 AS-02 2 20 41 21 14 1 0 36 23 79
2017 AS-03 20 20 34 17 9 0 0 26 40 24
2017 AS-04 0 27 37 28 9 0 0 37 27 21
2017 AS-05 0 20 39 22 10 0 10 35 22 10
2017 AS-06 0 17 33 42 8 0 0 50 17 12
2014 AS 7 18 39 21 12 1 2 35 25 233
2014 AS-01 7 16 33 23 15 1 4 41 25 111
2014 AS-02 8 10 41 25 13 3 0 39 19 61
2014 AS-03 0 33 50 11 6 0 0 17 33 18
2014 AS-04 17 26 40 17 0 0 0 17 43 12
2014 AS-05 0 33 50 17 0 0 0 17 33 12
2014 AS-06 6 25 44 13 13 0 0 25 31 16
2011 AS 8 16 39 23 10 1 3 34 25 310
2011 AS-01 9 13 39 23 11 0 5 36 23 129
2011 AS-02 7 19 36 27 11 0 0 38 26 100
2011 AS-03 14 14 50 14 5 5 0 19 29 22
2011 AS-04 15 5 50 15 0 10 5 18 24 20
2011 AS-06 10 24 33 24 10 0 0 33 33 21

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AS 14 16 28 25 15 1 2 41 31 310
2019 AS-01 12 14 29 24 15 1 4 42 27 147
2019 AS-02 15 14 25 31 15 1 0 46 29 81
2019 AS-03 21 10 48 14 7 0 0 21 31 29
2019 AS-04 29 18 24 24 6 0 0 29 47 17
2019 AS-06 0 31 25 25 19 0 0 44 31 16
2018 AS 19 21 26 19 9 1 5 30 43 299
2018 AS-01 19 20 24 24 9 2 3 34 40 148
2018 AS-02 19 21 29 14 12 1 4 27 42 78
2018 AS-03 24 16 28 16 4 0 12 23 45 25
2018 AS-04 35 24 29 6 6 0 0 12 59 17
2018 AS-06 8 23 23 8 23 0 15 36 36 13
2017 AS 17 20 24 20 13 2 4 35 40 295
2017 AS-01 16 17 23 21 15 3 4 40 36 145
2017 AS-02 21 19 25 19 9 2 5 30 43 79
2017 AS-03 29 21 21 12 12 0 5 25 53 24
2017 AS-04 0 35 24 22 19 0 0 41 35 21
2017 AS-05 0 39 29 22 10 0 0 32 39 10
2017 AS-06 8 25 33 25 8 0 0 33 33 12
2014 AS 21 25 27 12 9 2 3 22 49 233
2014 AS-01 16 25 30 11 12 1 5 24 44 111
2014 AS-02 28 21 26 11 7 5 2 19 53 61
2014 AS-03 11 39 22 22 6 0 0 28 50 18
2014 AS-04 26 26 16 26 0 0 7 28 55 12
2014 AS-05 25 25 33 17 0 0 0 17 50 12
2014 AS-06 44 13 31 0 13 0 0 13 56 16
2011 AS 23 23 25 15 8 1 5 24 49 310
2011 AS-01 19 19 28 14 12 1 8 28 42 129
2011 AS-02 26 22 27 19 4 0 2 23 49 100
2011 AS-03 27 36 5 9 14 0 9 25 70 22
2011 AS-04 40 20 20 10 0 5 5 11 67 20
2011 AS-06 24 33 19 14 10 0 0 24 57 21

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AS 13 26 26 19 13 2 2 33 40 312
2019 AS-01 10 24 28 14 16 3 4 33 37 148
2019 AS-02 12 22 27 29 9 1 0 38 35 82
2019 AS-03 24 31 17 17 7 0 3 25 57 29
2019 AS-04 24 35 12 18 6 6 0 25 63 17
2019 AS-06 6 31 25 25 13 0 0 38 38 16
2018 AS 18 19 25 20 11 3 5 33 39 296
2018 AS-01 14 20 26 22 14 3 2 37 35 147
2018 AS-02 25 13 25 18 12 3 5 32 41 77
2018 AS-03 24 16 28 20 0 4 8 23 45 25
2018 AS-04 6 29 24 24 18 0 0 41 35 17
2017 AS 11 20 28 20 15 2 4 37 33 295
2017 AS-01 9 19 28 19 17 1 7 39 30 145
2017 AS-02 17 24 23 18 11 4 4 31 44 79
2017 AS-03 13 24 29 12 18 5 0 31 39 24
2017 AS-04 0 14 36 32 18 0 0 49 14 21
2017 AS-05 10 20 39 22 10 0 0 32 29 10
2017 AS-06 8 25 33 17 17 0 0 33 33 12
2014 AS 9 17 28 24 13 3 6 40 29 233
2014 AS-01 8 15 30 20 17 1 9 41 26 111
2014 AS-02 11 23 30 21 7 7 2 30 38 61
2014 AS-03 17 11 39 28 6 0 0 33 28 18
2014 AS-04 0 9 25 34 15 0 17 60 10 12
2014 AS-05 17 25 17 25 0 17 0 30 50 12
2014 AS-06 0 13 19 50 19 0 0 69 13 16
2011 AS 11 18 27 22 14 2 6 40 31 311
2011 AS-01 9 15 21 22 23 2 8 50 27 129
2011 AS-02 13 21 30 21 11 0 5 33 35 101
2011 AS-03 9 23 36 27 0 0 5 29 33 22
2011 AS-04 15 25 30 15 5 0 10 22 44 20
2011 AS-06 10 10 33 38 5 0 5 45 20 21

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AS 9 29 33 18 9 1 2 27 39 310
2019 AS-01 11 27 30 19 8 3 3 29 40 148
2019 AS-02 8 28 41 18 6 0 0 24 35 80
2019 AS-03 10 28 31 24 7 0 0 31 38 29
2019 AS-04 12 41 29 12 6 0 0 18 53 17
2019 AS-06 6 38 25 0 25 0 6 27 47 16
2018 AS 14 26 37 14 5 2 2 21 41 298
2018 AS-01 15 27 31 16 6 3 2 23 44 147
2018 AS-02 15 15 47 13 4 1 4 18 32 78
2018 AS-03 16 32 48 4 0 0 0 4 48 25
2018 AS-04 6 59 18 12 6 0 0 18 65 17
2018 AS-06 0 23 46 8 23 0 0 31 23 13
2017 AS 13 24 29 14 13 3 4 29 40 294
2017 AS-01 13 25 25 14 16 4 4 33 40 145
2017 AS-02 15 28 32 10 8 3 4 20 46 78
2017 AS-03 21 24 25 17 10 0 4 27 47 24
2017 AS-04 0 22 36 18 19 4 0 39 23 21
2017 AS-05 0 10 59 22 0 0 10 24 11 10
2017 AS-06 17 17 25 17 17 0 8 36 36 12
2014 AS 12 30 33 12 9 1 3 22 44 233
2014 AS-01 14 29 30 14 9 1 4 25 44 111
2014 AS-02 15 26 43 7 7 2 2 14 42 61
2014 AS-03 17 44 17 11 11 0 0 22 61 18
2014 AS-04 0 25 34 17 7 0 17 29 30 12
2014 AS-05 8 42 50 0 0 0 0 0 50 12
2014 AS-06 0 38 19 25 19 0 0 44 38 16

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AS 13 23 36 15 11 1 2 27 36 311
2019 AS-01 14 28 29 18 8 1 3 27 43 148
2019 AS-02 15 20 37 15 15 0 0 29 34 82
2019 AS-03 7 10 48 14 17 0 3 32 18 29
2019 AS-04 6 6 50 6 25 6 0 33 13 16
2019 AS-06 6 44 31 13 0 0 6 13 53 16
Top of Page

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AS 69 13 8 4 3 0 3 85 7 310
2019 AS-01 73 9 9 4 2 0 3 85 6 147
2019 AS-02 76 11 4 5 1 0 4 90 6 82
2019 AS-03 57 25 11 0 7 0 0 82 7 28
2019 AS-04 35 29 18 12 6 0 0 65 18 17
2019 AS-06 69 25 6 0 0 0 0 94 0 16
2017 AS 70 13 9 4 2 0 3 86 5 297
2017 AS-01 76 11 6 2 2 0 3 90 4 147
2017 AS-02 65 11 17 4 0 0 4 79 4 79
2017 AS-03 67 24 9 0 0 0 0 91 0 24
2017 AS-04 51 18 4 13 4 0 10 75 20 21
2017 AS-05 71 20 0 10 0 0 0 90 10 10
2017 AS-06 67 17 8 8 0 0 0 83 8 12
2014 AS 69 13 6 6 0 0 4 86 7 234
2014 AS-01 78 10 5 3 1 0 3 91 4 111
2014 AS-02 65 15 10 5 0 2 5 84 5 62
2014 AS-03 61 11 11 11 0 0 6 76 12 18
2014 AS-04 67 9 0 25 0 0 0 75 25 12
2014 AS-05 33 33 8 17 0 0 8 73 18 12
2014 AS-06 69 25 0 6 0 0 0 94 6 16
2011 AS 64 17 5 5 3 1 5 86 8 311
2011 AS-01 76 11 4 0 1 2 7 95 1 129
2011 AS-02 63 18 9 6 0 0 4 85 6 101
2011 AS-03 32 32 5 14 9 0 9 70 25 22
2011 AS-04 50 20 5 5 15 0 5 74 21 20
2011 AS-06 48 29 0 14 10 0 0 76 24 21

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AS 28 29 17 10 8 4 4 62 20 311
2019 AS-01 24 26 17 15 9 5 4 55 26 148
2019 AS-02 34 32 17 5 5 4 4 71 11 82
2019 AS-03 28 24 21 14 7 3 3 56 22 29
2019 AS-04 18 47 12 0 24 0 0 65 24 17
2019 AS-06 40 40 13 0 0 0 7 86 0 15
2018 AS 24 31 18 10 11 3 2 58 22 299
2018 AS-01 25 30 17 16 7 3 2 58 24 148
2018 AS-02 22 29 23 1 19 1 4 54 22 78
2018 AS-03 24 24 20 8 12 8 4 55 23 25
2018 AS-04 6 35 24 24 12 0 0 41 35 17
2018 AS-06 31 62 0 0 0 8 0 100 0 13
2017 AS 24 32 15 12 9 4 3 61 23 296
2017 AS-01 25 31 14 9 12 5 5 62 23 147
2017 AS-02 19 32 20 15 10 3 1 53 26 79
2017 AS-03 30 29 9 20 4 4 4 64 26 24
2017 AS-04 30 28 14 14 5 10 0 64 21 20
2017 AS-05 29 39 0 22 0 0 10 76 24 10
2017 AS-06 33 42 17 8 0 0 0 75 8 12
2014 AS 26 32 12 12 9 3 7 64 23 233
2014 AS-01 25 30 13 10 13 4 5 61 25 110
2014 AS-02 18 34 15 18 3 5 8 59 24 62
2014 AS-03 28 44 0 11 11 0 6 76 24 18
2014 AS-04 33 34 16 17 0 0 0 67 17 12
2014 AS-05 42 8 8 8 17 0 17 60 30 12
2014 AS-06 38 44 6 6 0 0 6 87 7 16

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AS 42 33 8 10 6 1 0 76 16 312
2019 AS-01 36 36 7 12 7 1 0 73 20 148
2019 AS-02 46 34 6 10 4 0 0 80 13 82
2019 AS-03 41 28 21 3 7 0 0 69 10 29
2019 AS-04 41 29 18 6 6 0 0 71 12 17
2019 AS-06 75 19 6 0 0 0 0 94 0 16
2018 AS 40 30 6 15 8 1 0 71 23 299
2018 AS-01 38 34 5 15 7 1 0 73 22 148
2018 AS-02 42 22 6 17 12 1 0 65 29 78
2018 AS-03 44 24 12 16 4 0 0 68 20 25
2018 AS-04 35 29 12 12 12 0 0 65 24 17
2018 AS-06 54 31 8 0 0 8 0 92 0 13
2017 AS 41 31 11 8 8 0 0 73 16 296
2017 AS-01 42 26 12 11 8 1 1 69 19 147
2017 AS-02 31 37 13 9 10 0 0 68 19 78
2017 AS-03 47 32 13 4 4 0 0 79 8 24
2017 AS-04 51 32 13 0 4 0 0 82 4 21
2017 AS-05 39 51 0 0 10 0 0 90 10 10
2017 AS-06 67 33 0 0 0 0 0 100 0 12
2014 AS 42 31 7 10 8 1 0 74 19 234
2014 AS-01 42 29 7 9 12 1 0 72 21 111
2014 AS-02 44 34 5 11 5 2 0 79 16 62
2014 AS-03 39 39 6 6 11 0 0 78 17 18
2014 AS-04 50 0 25 26 0 0 0 50 26 12
2014 AS-05 33 42 8 8 8 0 0 75 17 12
2014 AS-06 44 38 6 13 0 0 0 81 13 16

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AS 50 32 7 7 3 0 0 83 10 312
2019 AS-01 52 30 6 8 3 0 0 82 11 148
2019 AS-02 52 27 9 10 2 0 0 79 12 82
2019 AS-03 41 41 14 0 3 0 0 83 3 29
2019 AS-04 41 47 6 0 6 0 0 88 6 17
2019 AS-06 56 44 0 0 0 0 0 100 0 16
2018 AS 42 36 11 8 3 0 0 78 11 299
2018 AS-01 38 41 10 9 3 0 0 78 11 148
2018 AS-02 45 31 9 9 6 0 0 76 15 78
2018 AS-03 48 32 16 0 4 0 0 80 4 25
2018 AS-04 47 35 12 6 0 0 0 82 6 17
2018 AS-06 62 31 0 8 0 0 0 92 8 13
2017 AS 46 36 7 9 3 0 0 82 11 296
2017 AS-01 49 33 8 9 2 0 0 82 11 147
2017 AS-02 34 40 10 11 5 0 0 74 16 78
2017 AS-03 52 40 0 4 4 0 0 92 8 24
2017 AS-04 51 40 4 4 0 0 0 91 4 21
2017 AS-05 49 29 0 22 0 0 0 78 22 10
2017 AS-06 50 50 0 0 0 0 0 100 0 12
2014 AS 39 41 6 8 6 0 0 80 14 234
2014 AS-01 37 42 7 5 8 0 0 79 13 111
2014 AS-02 34 39 6 15 5 2 0 74 20 62
2014 AS-03 56 33 6 6 0 0 0 89 6 18
2014 AS-04 41 50 0 9 0 0 0 91 9 12
2014 AS-05 42 33 8 8 8 0 0 75 17 12
2014 AS-06 50 44 0 0 6 0 0 94 6 16

Question 23. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AS 42 37 13 5 3 0 0 79 7 312
2019 AS-01 39 39 12 6 3 1 1 79 9 148
2019 AS-02 43 34 18 4 1 0 0 77 5 82
2019 AS-03 45 31 17 3 3 0 0 76 7 29
2019 AS-04 47 41 0 6 6 0 0 88 12 17
2019 AS-06 63 31 6 0 0 0 0 94 0 16
2018 AS 38 38 13 7 3 1 0 77 10 299
2018 AS-01 35 41 11 8 3 1 0 77 12 148
2018 AS-02 36 37 18 5 4 0 0 73 9 78
2018 AS-03 44 36 12 8 0 0 0 80 8 25
2018 AS-04 47 29 12 12 0 0 0 76 12 17
2018 AS-06 54 38 8 0 0 0 0 92 0 13
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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AS 47 25 15 5 3 1 5 76 8 309
2019 AS-01 41 27 14 5 3 1 8 75 9 146
2019 AS-02 54 19 19 5 1 1 1 75 6 81
2019 AS-03 52 17 7 10 7 3 3 74 19 29
2019 AS-04 29 35 24 6 0 0 6 69 6 17
2019 AS-06 88 6 6 0 0 0 0 94 0 16

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AS 39 30 16 9 5 1 0 69 14 311
2019 AS-01 36 28 20 8 5 2 1 66 14 148
2019 AS-02 46 27 13 7 5 1 0 74 12 82
2019 AS-03 32 29 21 11 7 0 0 61 18 28
2019 AS-04 35 29 6 24 6 0 0 65 29 17
2019 AS-06 56 38 6 0 0 0 0 94 0 16
2018 AS 37 35 14 7 6 0 0 73 14 294
2018 AS-01 35 39 15 4 6 0 0 74 10 145
2018 AS-02 45 29 13 8 5 0 0 74 13 77
2018 AS-03 42 25 13 17 4 0 0 67 21 24
2018 AS-04 24 47 12 12 6 0 0 71 18 17
2018 AS-06 38 46 8 0 8 0 0 85 8 13
2017 AS 37 34 10 11 7 1 0 72 18 295
2017 AS-01 35 36 7 12 9 1 0 71 21 146
2017 AS-02 42 29 15 13 1 0 0 71 14 78
2017 AS-03 39 24 16 9 12 0 0 63 21 24
2017 AS-04 42 35 14 9 0 0 0 77 9 21
2017 AS-05 20 68 0 0 12 0 0 88 12 10
2017 AS-06 58 25 0 8 8 0 0 83 17 12
2014 AS 41 33 9 11 5 1 0 75 16 234
2014 AS-01 40 32 11 8 7 2 0 73 16 111
2014 AS-02 42 37 8 11 0 2 0 80 11 62
2014 AS-03 39 44 0 6 11 0 0 83 17 18
2014 AS-04 17 50 16 17 0 0 0 67 17 12
2014 AS-05 42 17 8 25 8 0 0 58 33 12
2014 AS-06 56 25 6 13 0 0 0 81 13 16
2011 AS 37 35 11 11 6 0 0 72 17 311
2011 AS-01 43 34 9 9 5 0 0 77 15 129
2011 AS-02 33 39 11 9 9 0 0 71 18 101
2011 AS-03 18 36 14 18 9 0 5 57 29 22
2011 AS-04 35 35 15 10 5 0 0 70 15 20
2011 AS-06 52 14 10 19 5 0 0 67 24 21

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AS 49 29 9 6 4 2 1 80 10 309
2019 AS-01 47 29 11 6 3 1 2 79 10 146
2019 AS-02 52 30 10 5 2 1 0 83 8 81
2019 AS-03 41 34 7 7 3 7 0 81 11 29
2019 AS-04 47 24 6 12 6 6 0 75 19 17
2019 AS-06 75 25 0 0 0 0 0 100 0 16
2018 AS 44 33 12 6 4 1 0 78 10 295
2018 AS-01 42 37 14 5 1 1 0 80 6 145
2018 AS-02 49 31 9 5 5 0 0 81 10 77
2018 AS-03 56 24 4 12 4 0 0 80 16 25
2018 AS-04 29 29 12 24 6 0 0 59 29 17
2018 AS-06 46 38 8 0 0 8 0 92 0 13
2017 AS 46 29 13 7 5 1 0 75 12 297
2017 AS-01 47 27 13 7 5 1 0 74 13 147
2017 AS-02 42 34 10 10 4 0 0 76 14 79
2017 AS-03 51 12 21 8 4 4 0 66 12 24
2017 AS-04 51 32 13 4 0 0 0 82 4 21
2017 AS-05 29 49 10 0 12 0 0 78 12 10
2017 AS-06 58 17 8 0 8 0 8 82 9 12
2014 AS 51 25 9 8 5 1 1 77 13 234
2014 AS-01 56 23 10 8 3 1 0 79 11 111
2014 AS-02 42 27 13 6 6 3 2 73 14 62
2014 AS-03 56 17 0 6 17 0 6 76 24 18
2014 AS-04 33 34 16 17 0 0 0 67 17 12
2014 AS-05 42 33 0 8 17 0 0 75 25 12
2014 AS-06 56 31 6 6 0 0 0 88 6 16
2011 AS 44 31 11 6 5 1 1 76 12 311
2011 AS-01 49 29 10 5 5 2 1 80 10 129
2011 AS-02 38 35 10 8 8 1 1 74 16 101
2011 AS-03 45 27 14 9 5 0 0 73 14 22
2011 AS-04 45 20 20 5 5 5 0 68 11 20
2011 AS-06 38 33 14 10 5 0 0 71 14 21

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AS 47 30 9 7 5 1 1 79 12 308
2019 AS-01 49 30 9 7 3 1 1 80 10 148
2019 AS-02 46 34 6 8 5 1 0 81 13 80
2019 AS-03 44 26 7 11 7 0 4 73 19 27
2019 AS-04 41 29 18 6 6 0 0 71 12 17
2019 AS-06 63 19 13 6 0 0 0 81 6 16
2018 AS 42 30 16 8 4 0 0 72 12 293
2018 AS-01 40 34 15 10 1 1 0 75 11 143
2018 AS-02 47 26 17 5 5 0 0 73 10 77
2018 AS-03 52 20 12 12 4 0 0 72 16 25
2018 AS-04 29 29 24 12 6 0 0 59 18 17
2018 AS-06 46 31 15 0 8 0 0 77 8 13
2017 AS 43 32 9 11 6 0 0 75 16 297
2017 AS-01 45 32 6 10 7 0 0 77 17 147
2017 AS-02 48 25 9 13 5 0 0 74 18 79
2017 AS-03 30 33 25 8 4 0 0 63 12 24
2017 AS-04 49 28 13 4 4 0 0 78 9 21
2017 AS-05 20 59 10 12 0 0 0 78 12 10
2017 AS-06 42 42 0 8 8 0 0 83 17 12
2014 AS 41 32 13 9 3 1 0 74 13 234
2014 AS-01 45 29 13 11 2 1 0 74 13 111
2014 AS-02 35 32 15 6 6 3 2 71 14 62
2014 AS-03 33 39 6 11 11 0 0 72 22 18
2014 AS-04 33 26 26 16 0 0 0 58 16 12
2014 AS-05 42 33 8 17 0 0 0 75 17 12
2014 AS-06 44 44 13 0 0 0 0 88 0 16
2011 AS 38 32 9 12 8 1 0 70 20 311
2011 AS-01 43 29 10 12 6 1 0 72 18 129
2011 AS-02 34 38 7 11 11 0 0 71 22 101
2011 AS-03 27 23 9 23 14 5 0 52 38 22
2011 AS-04 35 30 15 15 5 0 0 65 20 20
2011 AS-06 43 29 5 14 10 0 0 71 24 21

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AS 82 10 3 1 3 0 3 94 3 308
2019 AS-01 82 8 4 1 2 0 3 93 3 147
2019 AS-02 86 8 1 0 1 0 4 97 1 80
2019 AS-03 79 14 0 0 7 0 0 93 7 28
2019 AS-04 76 18 0 0 6 0 0 94 6 17
2019 AS-06 88 13 0 0 0 0 0 100 0 16
2017 AS 82 7 3 2 2 0 4 93 4 296
2017 AS-01 86 5 2 1 1 0 5 95 3 147
2017 AS-02 79 10 6 3 0 0 3 91 3 78
2017 AS-03 79 12 0 5 4 0 0 91 9 24
2017 AS-04 77 9 4 0 0 0 10 95 0 21
2017 AS-05 80 20 0 0 0 0 0 100 0 10
2017 AS-06 83 0 0 8 8 0 0 83 17 12
2014 AS 79 10 4 0 2 0 4 93 3 234
2014 AS-01 86 6 3 0 1 0 4 96 1 111
2014 AS-02 77 13 3 0 0 2 5 97 0 62
2014 AS-03 67 11 11 0 6 0 6 82 6 18
2014 AS-04 75 9 8 0 9 0 0 84 9 12
2014 AS-05 67 17 0 8 8 0 0 83 17 12
2014 AS-06 75 19 6 0 0 0 0 94 0 16
2011 AS 79 7 5 2 2 0 4 90 4 311
2011 AS-01 85 4 3 1 1 1 5 95 2 129
2011 AS-02 79 6 8 2 2 0 3 88 4 101
2011 AS-03 68 18 5 0 5 0 5 90 5 22
2011 AS-04 75 10 0 0 10 0 5 89 11 20
2011 AS-06 67 14 10 10 0 0 0 81 10 21

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AS 61 19 9 4 3 2 2 84 7 311
2019 AS-01 59 19 9 4 4 2 3 82 9 148
2019 AS-02 66 18 6 6 0 1 2 87 6 82
2019 AS-03 66 14 7 0 10 3 0 82 11 29
2019 AS-04 65 24 6 0 0 6 0 94 0 17
2019 AS-06 63 19 19 0 0 0 0 81 0 16
2017 AS 53 22 6 8 4 3 4 81 13 296
2017 AS-01 50 20 7 7 6 5 5 78 14 146
2017 AS-02 55 22 7 6 4 4 1 82 11 79
2017 AS-03 51 20 0 21 0 0 8 77 23 24
2017 AS-04 55 32 0 9 4 0 0 87 13 21
2017 AS-05 59 29 0 12 0 0 0 88 12 10
2017 AS-06 75 25 0 0 0 0 0 100 0 12
2014 AS 50 25 7 6 3 3 5 81 11 234
2014 AS-01 53 23 7 8 2 2 5 82 11 111
2014 AS-02 44 27 8 5 6 3 6 79 13 62
2014 AS-03 28 50 11 6 0 0 6 82 6 18
2014 AS-04 41 26 9 16 0 9 0 73 18 12
2014 AS-05 58 25 8 0 8 0 0 83 8 12
2014 AS-06 75 6 0 0 6 0 13 93 7 16
2011 AS 54 24 7 5 5 4 2 83 10 310
2011 AS-01 52 25 6 4 4 7 2 85 9 128
2011 AS-02 51 26 9 7 5 2 0 79 12 101
2011 AS-03 73 9 5 9 5 0 0 82 14 22
2011 AS-04 50 25 5 0 0 5 15 94 0 20
2011 AS-06 48 24 10 5 14 0 0 71 19 21

Question 30. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AS 62 25 6 3 3 0 0 88 6 311
2019 AS-01 59 30 5 3 3 0 0 89 6 147
2019 AS-02 65 22 9 2 1 0 1 88 4 82
2019 AS-03 62 17 10 3 7 0 0 79 10 29
2019 AS-04 59 24 6 0 6 6 0 88 6 17
2019 AS-06 88 6 6 0 0 0 0 94 0 16
2018 AS 57 27 9 2 4 1 0 85 6 294
2018 AS-01 55 30 10 2 1 1 0 86 3 145
2018 AS-02 66 20 9 0 5 0 0 86 5 76
2018 AS-03 68 20 8 0 4 0 0 88 4 25
2018 AS-04 35 47 6 6 6 0 0 82 12 17
2018 AS-06 54 31 8 0 8 0 0 85 8 13
2017 AS 60 22 10 4 4 0 0 83 7 296
2017 AS-01 62 17 14 5 3 0 0 78 8 146
2017 AS-02 61 26 6 1 5 0 0 88 6 79
2017 AS-03 59 25 4 8 4 0 0 84 12 24
2017 AS-04 59 32 4 4 0 0 0 91 4 21
2017 AS-05 49 39 12 0 0 0 0 88 0 10
2017 AS-06 67 17 8 0 8 0 0 83 8 12

Question 31. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AS 56 27 6 7 3 0 1 84 10 311
2019 AS-01 56 30 5 7 1 0 1 87 8 147
2019 AS-02 60 26 6 5 4 0 0 85 9 82
2019 AS-03 55 14 14 14 3 0 0 69 17 29
2019 AS-04 53 18 6 12 12 0 0 71 24 17
2019 AS-06 69 19 13 0 0 0 0 88 0 16
2018 AS 47 30 10 7 5 0 0 78 12 295
2018 AS-01 48 33 10 6 2 1 1 82 8 145
2018 AS-02 49 29 10 6 5 0 0 78 12 77
2018 AS-03 56 16 12 8 8 0 0 72 16 25
2018 AS-04 35 35 12 12 6 0 0 71 18 17
2018 AS-06 54 31 8 0 8 0 0 85 8 13
2017 AS 53 26 8 6 6 0 0 80 12 295
2017 AS-01 56 24 8 6 6 0 1 80 12 146
2017 AS-02 50 28 9 5 8 0 0 78 13 78
2017 AS-03 59 16 9 12 4 0 0 75 16 24
2017 AS-04 51 36 4 9 0 0 0 87 9 21
2017 AS-05 29 59 0 0 12 0 0 88 12 10
2017 AS-06 67 17 0 8 8 0 0 83 17 12
2014 AS 53 26 9 7 6 0 0 79 12 234
2014 AS-01 58 22 9 5 5 0 0 80 11 111
2014 AS-02 47 27 11 8 5 2 0 75 13 62
2014 AS-03 33 39 11 6 11 0 0 72 17 18
2014 AS-04 41 34 8 9 9 0 0 75 17 12
2014 AS-05 42 25 8 17 8 0 0 67 25 12
2014 AS-06 69 31 0 0 0 0 0 100 0 16

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AS 22 45 16 10 8 0 0 67 18 51
2019 AS-02 14 48 24 10 5 0 0 62 14 21
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Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AS 30 32 15 11 7 5 0 66 19 311
2019 AS-01 29 32 16 10 7 5 1 65 18 148
2019 AS-02 33 32 15 10 7 4 0 67 18 82
2019 AS-03 31 41 10 10 3 3 0 75 14 29
2019 AS-04 18 12 24 29 12 6 0 31 44 17
2019 AS-06 31 50 13 6 0 0 0 81 6 16
2018 AS 26 35 16 11 6 5 0 64 18 299
2018 AS-01 28 32 18 11 3 7 0 65 15 148
2018 AS-02 27 32 13 12 10 6 0 63 23 78
2018 AS-03 28 52 12 4 4 0 0 80 8 25
2018 AS-04 24 35 29 0 12 0 0 59 12 17
2018 AS-06 8 62 8 15 8 0 0 69 23 13
2017 AS 30 38 11 11 4 6 0 72 16 297
2017 AS-01 31 37 11 10 6 5 1 72 17 147
2017 AS-02 26 32 14 17 4 6 0 63 23 79
2017 AS-03 46 26 16 4 4 4 0 75 8 24
2017 AS-04 27 45 13 4 0 10 0 80 5 21
2017 AS-05 20 61 0 10 0 10 0 89 11 10
2017 AS-06 17 67 8 8 0 0 0 83 8 12
2014 AS 26 35 18 12 7 3 0 63 19 234
2014 AS-01 27 35 16 10 9 3 0 64 19 111
2014 AS-02 23 39 16 13 5 3 2 64 19 62
2014 AS-03 22 28 28 11 6 6 0 53 18 18
2014 AS-04 26 40 26 9 0 0 0 66 9 12
2014 AS-05 25 25 25 17 8 0 0 50 25 12
2014 AS-06 25 44 6 19 6 0 0 69 25 16
2011 AS 22 31 16 14 10 6 0 57 26 310
2011 AS-01 23 33 19 13 5 6 1 61 19 129
2011 AS-02 21 30 16 14 14 5 0 54 29 100
2011 AS-03 14 27 14 9 14 23 0 53 29 22
2011 AS-04 25 30 15 10 20 0 0 55 30 20
2011 AS-06 14 33 14 24 10 5 0 50 35 21

Question 35. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AS 28 36 15 13 6 2 0 65 19 310
2019 AS-01 25 37 18 10 7 3 1 65 17 147
2019 AS-02 34 32 15 16 2 1 0 67 19 82
2019 AS-03 24 52 7 10 7 0 0 76 17 29
2019 AS-04 12 29 18 41 0 0 0 41 41 17
2019 AS-06 50 31 13 0 6 0 0 81 6 16
2018 AS 25 35 15 14 8 3 0 62 22 299
2018 AS-01 26 38 12 15 4 5 0 67 20 148
2018 AS-02 28 28 18 10 12 4 0 59 23 78
2018 AS-03 24 40 20 8 8 0 0 64 16 25
2018 AS-04 24 35 6 24 12 0 0 59 35 17
2018 AS-06 15 38 23 23 0 0 0 54 23 13
2017 AS 27 37 16 10 6 3 0 66 17 297
2017 AS-01 30 36 13 10 5 4 1 69 16 147
2017 AS-02 24 27 20 14 11 4 0 53 26 79
2017 AS-03 29 38 21 4 8 0 0 67 12 24
2017 AS-04 27 41 27 4 0 0 0 68 4 21
2017 AS-05 20 51 10 10 10 0 0 71 20 10
2017 AS-06 8 83 0 8 0 0 0 92 8 12
2014 AS 24 37 14 15 8 2 0 62 24 234
2014 AS-01 24 34 14 14 12 2 0 60 27 111
2014 AS-02 23 40 15 18 3 2 0 64 21 62
2014 AS-03 28 28 17 11 11 6 0 59 24 18
2014 AS-04 9 57 17 9 9 0 0 66 17 12
2014 AS-05 42 17 25 8 8 0 0 58 17 12
2014 AS-06 19 56 0 25 0 0 0 75 25 16
2011 AS 23 32 15 13 15 3 0 56 28 310
2011 AS-01 28 36 8 14 10 4 0 67 25 129
2011 AS-02 19 25 22 13 19 2 0 45 33 100
2011 AS-03 14 23 27 18 18 0 0 36 36 22
2011 AS-04 20 30 20 5 25 0 0 50 30 20
2011 AS-06 19 43 10 14 10 5 0 65 25 21

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AS 22 32 18 17 6 5 1 56 24 311
2019 AS-01 20 30 18 17 6 7 1 55 25 148
2019 AS-02 26 32 16 17 7 2 0 59 25 82
2019 AS-03 24 28 24 21 0 3 0 54 21 29
2019 AS-04 6 35 24 35 0 0 0 41 35 17
2019 AS-06 38 44 13 6 0 0 0 81 6 16
2018 AS 15 32 19 19 10 5 0 50 31 297
2018 AS-01 17 29 19 22 7 5 0 48 32 147
2018 AS-02 15 33 19 9 15 6 1 53 26 78
2018 AS-03 8 42 13 33 0 4 0 52 35 24
2018 AS-04 18 41 6 24 12 0 0 59 35 17
2018 AS-06 8 46 23 15 8 0 0 54 23 13
2017 AS 21 34 18 15 6 6 1 59 22 296
2017 AS-01 23 34 19 11 5 7 1 62 18 146
2017 AS-02 18 27 18 19 10 8 1 49 32 79
2017 AS-03 29 26 17 24 4 0 0 55 28 24
2017 AS-04 23 45 23 9 0 0 0 68 9 21
2017 AS-05 10 32 10 29 10 10 0 46 43 10
2017 AS-06 0 92 0 8 0 0 0 92 8 12
2014 AS 16 37 21 14 8 4 0 56 23 234
2014 AS-01 17 33 23 14 9 4 0 52 23 111
2014 AS-02 15 40 18 13 10 5 0 58 24 62
2014 AS-03 17 39 28 6 6 6 0 59 12 18
2014 AS-04 17 34 25 9 9 7 0 55 18 12
2014 AS-05 8 42 17 25 8 0 0 50 33 12
2014 AS-06 19 50 13 19 0 0 0 69 19 16
2011 AS 11 37 15 16 14 6 0 51 32 310
2011 AS-01 16 37 15 15 12 6 0 56 28 129
2011 AS-02 10 36 18 15 18 3 0 47 34 100
2011 AS-03 9 14 23 18 18 18 0 28 44 22
2011 AS-04 0 40 10 10 25 15 0 47 41 20
2011 AS-06 5 52 10 24 5 5 0 60 30 21

Question 37. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AS 17 32 18 23 8 2 0 50 31 311
2019 AS-01 19 30 15 24 9 3 0 50 35 148
2019 AS-02 20 32 22 18 9 0 0 51 27 82
2019 AS-03 14 34 21 24 3 3 0 50 29 29
2019 AS-04 6 35 12 41 0 6 0 44 44 17
2019 AS-06 19 44 25 13 0 0 0 63 13 16
2018 AS 14 28 22 19 13 4 0 44 33 298
2018 AS-01 16 26 22 19 12 4 0 44 33 147
2018 AS-02 13 29 21 15 15 6 0 45 33 78
2018 AS-03 12 36 20 28 4 0 0 48 32 25
2018 AS-04 12 29 24 24 12 0 0 41 35 17
2018 AS-06 15 31 31 15 8 0 0 46 23 13
2017 AS 16 35 17 17 10 4 1 54 29 297
2017 AS-01 17 32 15 18 10 6 1 54 30 147
2017 AS-02 15 25 21 21 15 2 0 41 37 79
2017 AS-03 21 41 12 12 9 4 0 66 22 24
2017 AS-04 18 33 32 9 4 4 0 53 14 21
2017 AS-05 10 61 10 10 10 0 0 71 20 10
2017 AS-06 8 75 0 17 0 0 0 83 17 12
2014 AS 15 34 16 22 12 1 0 50 34 234
2014 AS-01 16 29 17 23 14 1 0 45 37 111
2014 AS-02 13 35 19 23 8 2 0 49 31 62
2014 AS-03 6 56 11 11 11 6 0 65 24 18
2014 AS-04 17 49 9 17 9 0 0 66 26 12
2014 AS-05 17 42 17 0 25 0 0 58 25 12
2014 AS-06 19 19 13 44 6 0 0 38 50 16
2011 AS 11 36 15 22 15 1 0 48 37 310
2011 AS-01 14 39 18 15 13 2 0 54 28 129
2011 AS-02 9 31 10 32 17 1 0 40 49 100
2011 AS-03 9 32 23 23 9 5 0 43 33 22
2011 AS-04 5 35 15 20 25 0 0 40 45 20
2011 AS-06 10 38 19 24 10 0 0 48 33 21

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AS 42 16 12 9 7 11 3 68 18 312
2019 AS-01 43 11 11 10 7 16 3 66 21 148
2019 AS-02 35 17 17 10 10 10 1 59 22 82
2019 AS-03 55 24 7 3 7 0 3 82 11 29
2019 AS-04 47 24 12 12 0 6 0 75 13 17
2019 AS-06 63 31 0 6 0 0 0 94 6 16
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My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AS 30 43 17 7 1 1 1 74 8 311
2019 AS-01 30 40 22 7 1 0 1 70 8 148
2019 AS-02 28 50 12 7 1 1 0 79 9 82
2019 AS-03 21 48 21 7 0 0 3 71 7 29
2019 AS-04 44 31 6 13 0 6 0 80 13 16
2019 AS-06 44 44 13 0 0 0 0 88 0 16
2018 AS 33 41 13 8 3 1 0 75 11 299
2018 AS-01 33 41 11 10 3 2 0 76 13 148
2018 AS-02 29 38 19 8 5 0 0 68 13 78
2018 AS-03 32 60 8 0 0 0 0 92 0 25
2018 AS-04 41 35 12 6 6 0 0 76 12 17
2018 AS-06 38 38 15 8 0 0 0 77 8 13
2017 AS 31 42 17 5 3 2 0 75 8 297
2017 AS-01 32 41 17 5 4 3 0 74 9 147
2017 AS-02 24 43 23 6 2 1 0 68 9 79
2017 AS-03 39 36 12 9 4 0 0 75 13 24
2017 AS-04 42 35 23 0 0 0 0 77 0 21
2017 AS-05 32 59 10 0 0 0 0 90 0 10
2017 AS-06 50 50 0 0 0 0 0 100 0 12
2014 AS 31 43 16 8 2 1 0 75 9 234
2014 AS-01 25 41 22 10 3 0 0 66 13 111
2014 AS-02 34 40 16 5 2 3 0 77 7 62
2014 AS-03 33 56 6 6 0 0 0 89 6 18
2014 AS-04 26 49 9 17 0 0 0 74 17 12
2014 AS-05 33 58 0 8 0 0 0 92 8 12
2014 AS-06 56 38 6 0 0 0 0 94 0 16
2011 AS 35 41 14 7 2 1 0 76 9 311
2011 AS-01 32 43 16 4 4 1 0 76 8 129
2011 AS-02 37 33 16 12 1 2 0 71 13 101
2011 AS-03 32 41 18 5 5 0 0 73 9 22
2011 AS-04 30 40 10 15 0 5 0 74 16 20
2011 AS-06 38 57 0 5 0 0 0 95 5 21

Question 40. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AS 17 32 21 21 7 2 0 50 29 309
2019 AS-01 19 30 22 22 5 1 1 50 28 148
2019 AS-02 16 34 20 19 9 1 0 51 28 79
2019 AS-03 14 34 24 17 10 0 0 48 28 29
2019 AS-04 24 6 18 18 24 12 0 33 47 17
2019 AS-06 13 44 19 25 0 0 0 56 25 16

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AS 35 32 14 12 5 2 1 68 17 311
2019 AS-01 36 28 13 14 5 3 1 67 20 148
2019 AS-02 32 36 14 11 5 1 1 70 16 81
2019 AS-03 17 38 28 10 7 0 0 55 17 29
2019 AS-04 41 29 12 12 6 0 0 71 18 17
2019 AS-06 69 19 6 6 0 0 0 88 6 16
2018 AS 39 34 11 11 4 1 0 74 15 298
2018 AS-01 41 31 11 12 3 1 1 74 15 147
2018 AS-02 38 32 14 10 4 1 0 71 14 78
2018 AS-03 40 20 12 16 12 0 0 60 28 25
2018 AS-04 18 65 0 12 6 0 0 82 18 17
2018 AS-06 46 54 0 0 0 0 0 100 0 13
2017 AS 36 34 11 7 6 4 1 74 14 296
2017 AS-01 31 34 13 11 6 5 2 69 18 146
2017 AS-02 39 38 9 2 6 5 0 82 9 79
2017 AS-03 51 16 8 12 13 0 0 67 25 24
2017 AS-04 36 37 18 4 0 4 0 77 5 21
2017 AS-05 61 20 20 0 0 0 0 80 0 10
2017 AS-06 58 33 8 0 0 0 0 92 0 12
2014 AS 40 35 9 6 6 2 1 77 13 234
2014 AS-01 45 26 9 9 7 3 1 74 17 111
2014 AS-02 31 44 13 2 6 3 2 78 8 62
2014 AS-03 39 39 6 6 11 0 0 78 17 18
2014 AS-04 41 50 0 9 0 0 0 91 9 12
2014 AS-05 25 50 8 8 8 0 0 75 17 12
2014 AS-06 50 38 6 6 0 0 0 88 6 16
2011 AS 41 32 11 7 7 1 2 75 14 311
2011 AS-01 39 36 9 5 6 1 3 78 12 129
2011 AS-02 38 30 13 10 10 0 0 67 20 101
2011 AS-03 27 32 9 14 9 5 5 65 25 22
2011 AS-04 45 25 20 5 5 0 0 70 10 20
2011 AS-06 67 19 5 5 5 0 0 86 10 21

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AS 30 38 19 8 4 1 0 69 12 311
2019 AS-01 35 34 18 9 3 1 0 70 12 147
2019 AS-02 26 37 26 7 4 1 0 63 11 82
2019 AS-03 17 52 21 7 3 0 0 69 10 29
2019 AS-04 24 41 18 6 12 0 0 65 18 17
2019 AS-06 50 50 0 0 0 0 0 100 0 16
2018 AS 28 40 19 6 3 3 0 70 10 296
2018 AS-01 29 38 21 7 3 3 0 69 10 146
2018 AS-02 29 38 14 9 5 4 0 71 15 78
2018 AS-03 32 36 28 4 0 0 0 68 4 25
2018 AS-04 13 38 38 0 6 6 0 53 7 16
2018 AS-06 23 69 8 0 0 0 0 92 0 13

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AS 21 26 18 13 14 7 2 51 29 310
2019 AS-01 21 24 16 13 14 9 3 50 31 146
2019 AS-02 21 28 24 7 12 7 0 53 21 82
2019 AS-03 10 31 10 14 28 3 3 44 44 29
2019 AS-04 18 18 12 24 24 6 0 38 50 17
2019 AS-06 38 25 19 13 0 0 6 67 13 16
2018 AS 20 23 19 14 13 11 1 48 31 297
2018 AS-01 20 22 20 16 12 10 1 47 31 147
2018 AS-02 26 17 14 13 14 17 0 51 32 78
2018 AS-03 16 24 20 12 16 8 4 45 32 25
2018 AS-04 6 29 24 12 24 0 6 38 38 17
2018 AS-06 8 77 8 0 0 8 0 92 0 13
2017 AS 18 22 18 14 13 13 2 47 32 297
2017 AS-01 18 20 16 15 14 15 1 45 36 147
2017 AS-02 18 31 15 9 15 9 4 55 27 79
2017 AS-03 21 13 22 12 16 12 4 41 33 24
2017 AS-04 14 28 22 31 0 4 0 44 32 21
2017 AS-05 20 0 29 20 12 20 0 24 39 10
2017 AS-06 17 33 25 8 8 8 0 55 18 12
2014 AS 15 27 15 20 17 6 2 44 40 234
2014 AS-01 14 23 15 20 18 8 1 42 42 111
2014 AS-02 19 29 16 18 11 3 3 52 31 62
2014 AS-03 17 28 6 22 28 0 0 44 50 18
2014 AS-04 17 9 25 24 17 9 0 28 45 12
2014 AS-05 0 50 0 25 25 0 0 50 50 12
2014 AS-06 6 38 19 25 13 0 0 44 38 16
2011 AS 19 28 12 13 16 10 2 53 33 310
2011 AS-01 22 30 10 12 11 12 2 61 27 129
2011 AS-02 15 26 13 13 26 6 1 44 42 100
2011 AS-03 9 32 9 27 14 9 0 45 45 22
2011 AS-04 15 20 20 10 15 15 5 44 31 20
2011 AS-06 24 24 10 19 19 5 0 50 40 21

Question 44. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AS 25 33 17 13 9 4 0 60 22 312
2019 AS-01 28 32 15 15 7 3 0 63 22 148
2019 AS-02 23 34 18 13 6 5 0 60 21 82
2019 AS-03 28 34 21 0 17 0 0 62 17 29
2019 AS-04 24 6 12 18 29 12 0 33 53 17
2019 AS-06 13 75 13 0 0 0 0 88 0 16
2018 AS 19 34 17 18 9 2 1 54 28 299
2018 AS-01 16 34 18 19 9 3 0 52 29 148
2018 AS-02 26 31 18 14 10 0 1 57 25 78
2018 AS-03 16 48 16 16 4 0 0 64 20 25
2018 AS-04 24 29 24 12 12 0 0 53 24 17
2018 AS-06 23 38 0 31 0 0 8 67 33 13
2017 AS 24 37 14 12 8 5 0 65 21 297
2017 AS-01 25 33 16 11 9 7 0 62 21 147
2017 AS-02 20 42 10 15 11 0 1 63 26 79
2017 AS-03 24 38 8 17 4 9 0 68 23 24
2017 AS-04 24 27 27 9 0 14 0 59 10 21
2017 AS-05 32 59 0 10 0 0 0 90 10 10
2017 AS-06 33 67 0 0 0 0 0 100 0 12
2014 AS 21 33 17 16 11 2 1 55 27 234
2014 AS-01 22 27 19 17 14 1 1 49 31 111
2014 AS-02 24 29 19 19 3 3 2 56 24 62
2014 AS-03 17 56 11 6 11 0 0 72 17 18
2014 AS-04 17 34 23 0 26 0 0 51 26 12
2014 AS-05 25 42 17 8 8 0 0 67 17 12
2014 AS-06 13 50 0 25 13 0 0 63 38 16
2011 AS 20 33 18 16 10 3 0 54 27 311
2011 AS-01 22 35 16 16 6 5 0 60 24 129
2011 AS-02 12 28 24 21 14 1 1 40 35 101
2011 AS-03 18 45 18 0 18 0 0 64 18 22
2011 AS-04 20 30 10 15 20 5 0 53 37 20
2011 AS-06 33 29 14 14 5 5 0 65 20 21

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AS 18 35 14 17 13 2 1 55 31 310
2019 AS-01 18 33 13 18 12 3 2 54 32 147
2019 AS-02 17 38 16 17 11 1 0 56 28 82
2019 AS-03 14 38 3 21 21 0 3 54 43 29
2019 AS-04 25 6 25 13 25 6 0 33 40 16
2019 AS-06 31 44 19 6 0 0 0 75 6 16
2018 AS 18 32 15 16 15 3 1 52 32 297
2018 AS-01 18 35 12 18 14 1 2 54 34 147
2018 AS-02 19 26 18 17 16 4 0 47 34 77
2018 AS-03 16 32 16 16 12 8 0 52 30 25
2018 AS-04 18 47 12 18 6 0 0 65 24 17
2018 AS-06 23 15 31 0 23 8 0 42 25 13
2017 AS 19 30 14 14 16 5 2 53 32 295
2017 AS-01 19 29 10 16 18 7 1 52 38 146
2017 AS-02 19 28 17 11 20 0 4 49 32 79
2017 AS-03 20 35 8 12 17 8 0 60 32 24
2017 AS-04 13 42 22 9 4 10 0 61 15 21
2017 AS-06 25 33 25 17 0 0 0 58 17 12
2014 AS 13 27 17 22 15 3 3 42 39 234
2014 AS-01 11 24 22 20 18 3 3 37 40 111
2014 AS-02 18 23 13 23 13 6 5 45 40 62
2014 AS-03 17 39 6 22 17 0 0 56 39 18
2014 AS-04 9 9 34 40 9 0 0 17 49 12
2014 AS-05 8 50 8 25 8 0 0 58 33 12
2014 AS-06 13 31 13 19 19 0 6 47 40 16
2011 AS 12 22 15 25 22 2 3 35 49 310
2011 AS-01 10 21 14 30 20 1 4 33 53 129
2011 AS-02 10 20 15 23 27 4 1 32 53 100
2011 AS-03 14 18 14 32 18 0 5 33 52 22
2011 AS-04 15 15 20 10 35 5 0 32 47 20
2011 AS-06 14 24 19 24 14 5 0 40 40 21

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AS 54 22 12 7 3 0 3 78 10 311
2019 AS-01 51 21 14 6 5 1 2 74 11 148
2019 AS-02 54 26 11 9 0 0 1 80 9 82
2019 AS-03 61 14 7 7 4 0 7 81 12 28
2019 AS-04 65 6 12 6 6 0 6 75 13 17
2019 AS-06 56 38 0 6 0 0 0 94 6 16

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AS 54 12 8 4 3 2 16 81 9 310
2019 AS-01 52 12 10 5 4 1 15 77 11 147
2019 AS-02 59 13 6 1 0 1 20 91 2 82
2019 AS-03 59 7 7 3 10 0 14 76 16 29
2019 AS-04 56 6 13 0 0 6 19 83 0 16
2019 AS-06 50 6 13 13 0 0 19 69 15 16

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AS 39 24 18 7 6 1 4 67 14 312
2019 AS-01 34 27 20 9 7 1 3 63 16 148
2019 AS-02 45 24 21 4 4 1 1 71 8 82
2019 AS-03 45 24 3 7 10 0 10 77 19 29
2019 AS-04 35 12 24 12 12 6 0 50 25 17
2019 AS-06 69 19 6 0 0 0 6 93 0 16

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AS 36 22 20 9 6 2 5 62 16 310
2019 AS-01 31 22 22 12 7 2 4 57 20 147
2019 AS-02 44 20 20 7 2 2 4 68 11 81
2019 AS-03 38 28 3 10 10 0 10 73 23 29
2019 AS-04 35 12 24 6 18 6 0 50 25 17
2019 AS-06 63 19 13 0 0 0 6 87 0 16

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AS 33 17 17 13 14 1 5 54 29 311
2019 AS-01 29 20 16 16 16 1 3 51 33 147
2019 AS-02 27 16 24 15 13 1 4 45 29 82
2019 AS-03 45 7 14 7 14 0 14 60 24 29
2019 AS-04 47 12 18 12 0 6 6 67 13 17
2019 AS-06 69 13 0 0 6 0 13 93 7 16

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AS 48 20 17 7 2 3 3 72 10 310
2019 AS-01 46 22 17 7 3 2 3 72 10 148
2019 AS-02 49 21 21 2 2 2 1 73 5 81
2019 AS-03 43 18 7 21 0 7 4 68 24 28
2019 AS-04 53 6 24 6 0 6 6 67 7 17
2019 AS-06 75 13 0 6 0 6 0 93 7 16

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AS 77 8 5 3 2 2 4 90 5 311
2019 AS-01 74 8 7 3 3 1 3 87 6 148
2019 AS-02 81 5 2 4 0 2 5 93 4 81
2019 AS-03 72 10 7 0 7 0 3 86 7 29
2019 AS-04 71 18 6 0 0 6 0 94 0 17
2019 AS-06 94 0 0 0 0 6 0 100 0 16

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AS 78 6 3 1 2 2 9 94 3 310
2019 AS-01 80 3 3 1 3 3 6 92 5 146
2019 AS-02 74 10 4 0 0 1 11 96 0 82
2019 AS-03 79 0 3 0 3 0 14 92 4 29
2019 AS-04 82 0 0 0 0 6 12 100 0 17
2019 AS-06 75 13 0 0 0 0 13 100 0 16

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AS 24 44 16 8 4 3 1 71 13 312
2019 AS-01 26 47 14 5 5 4 1 76 10 148
2019 AS-02 18 44 21 10 4 2 1 65 14 82
2019 AS-03 21 41 14 14 7 3 0 64 21 29
2019 AS-04 29 24 35 12 0 0 0 53 12 17
2019 AS-06 44 44 6 6 0 0 0 88 6 16
2018 AS 22 42 19 9 5 3 0 66 15 298
2018 AS-01 22 41 22 8 3 2 1 65 12 148
2018 AS-02 21 42 18 10 5 4 0 65 16 77
2018 AS-03 12 52 16 8 12 0 0 64 20 25
2018 AS-04 24 41 12 18 6 0 0 65 24 17
2018 AS-06 38 31 15 0 0 15 0 82 0 13
2017 AS 23 38 18 10 4 7 1 66 15 297
2017 AS-01 23 34 14 11 6 10 1 65 19 147
2017 AS-02 19 40 24 10 4 2 1 61 14 79
2017 AS-03 25 39 16 8 4 8 0 70 13 24
2017 AS-04 14 41 27 9 0 10 0 61 10 21
2017 AS-05 29 61 0 10 0 0 0 90 10 10
2017 AS-06 42 50 8 0 0 0 0 92 0 12

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AS 43 36 11 6 3 2 0 81 8 312
2019 AS-01 43 38 9 5 3 1 0 82 9 148
2019 AS-02 41 37 11 6 1 4 0 81 8 82
2019 AS-03 41 31 17 7 3 0 0 72 10 29
2019 AS-04 41 29 24 6 0 0 0 71 6 17
2019 AS-06 75 19 0 6 0 0 0 94 6 16
2018 AS 41 40 11 4 1 2 0 83 5 298
2018 AS-01 38 41 13 4 1 3 0 81 6 147
2018 AS-02 44 40 9 5 3 0 0 83 8 78
2018 AS-03 44 36 16 4 0 0 0 80 4 25
2018 AS-04 41 47 6 6 0 0 0 88 6 17
2018 AS-06 38 54 8 0 0 0 0 92 0 13
2017 AS 40 42 9 5 1 3 0 85 6 297
2017 AS-01 39 43 10 4 1 4 0 85 5 147
2017 AS-02 34 42 14 5 2 3 0 78 8 79
2017 AS-03 68 24 4 4 0 0 0 92 4 24
2017 AS-04 28 49 4 9 0 10 0 85 10 21
2017 AS-05 49 51 0 0 0 0 0 100 0 10
2017 AS-06 42 50 0 8 0 0 0 92 8 12
2014 AS 42 35 13 6 2 2 0 78 9 234
2014 AS-01 43 32 14 5 3 4 0 78 7 111
2014 AS-02 45 35 11 5 2 0 2 82 7 62
2014 AS-03 33 44 6 17 0 0 0 78 17 18
2014 AS-04 50 16 26 9 0 0 0 66 9 12
2014 AS-05 25 50 8 8 8 0 0 75 17 12
2014 AS-06 31 44 13 13 0 0 0 75 13 16
2011 AS 35 39 13 6 5 3 0 75 11 310
2011 AS-01 38 36 16 5 2 4 0 77 7 129
2011 AS-02 31 41 13 6 8 1 0 73 14 100
2011 AS-03 23 50 0 9 9 9 0 80 20 22
2011 AS-04 30 45 15 10 0 0 0 75 10 20
2011 AS-06 38 29 19 10 5 0 0 67 14 21

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AS 42 35 13 4 2 3 0 80 7 312
2019 AS-01 39 36 15 5 2 3 0 77 8 148
2019 AS-02 40 34 18 2 2 2 0 76 5 82
2019 AS-03 48 24 10 7 3 7 0 78 11 29
2019 AS-04 41 53 0 6 0 0 0 94 6 17
2019 AS-06 75 19 0 6 0 0 0 94 6 16
2018 AS 39 37 15 4 2 3 0 78 6 297
2018 AS-01 35 36 16 7 1 4 0 74 9 147
2018 AS-02 45 36 10 1 5 1 0 83 7 77
2018 AS-03 36 40 24 0 0 0 0 76 0 25
2018 AS-04 41 53 6 0 0 0 0 94 0 17
2018 AS-06 46 38 15 0 0 0 0 85 0 13
2017 AS 39 38 12 2 3 6 0 82 5 297
2017 AS-01 40 38 12 1 3 7 0 83 4 147
2017 AS-02 36 36 14 1 6 6 0 77 8 79
2017 AS-03 52 32 8 4 0 0 5 88 4 24
2017 AS-04 23 50 18 4 0 4 0 76 5 21
2017 AS-05 41 39 0 10 0 10 0 89 11 10
2017 AS-06 42 50 8 0 0 0 0 92 0 12
2014 AS 42 35 11 6 1 4 0 82 7 234
2014 AS-01 40 34 14 5 2 5 0 79 7 111
2014 AS-02 48 26 10 8 0 6 2 81 9 62
2014 AS-03 39 44 6 11 0 0 0 83 11 18
2014 AS-04 41 50 9 0 0 0 0 91 0 12
2014 AS-05 33 58 8 0 0 0 0 92 0 12
2014 AS-06 38 44 13 6 0 0 0 81 6 16

Question 50. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AS 52 34 8 4 2 0 0 86 6 311
2019 AS-01 49 36 8 5 2 0 0 85 7 148
2019 AS-02 54 36 7 1 1 0 0 90 2 81
2019 AS-03 55 28 3 7 7 0 0 83 14 29
2019 AS-04 47 35 12 6 0 0 0 82 6 17
2019 AS-06 69 31 0 0 0 0 0 100 0 16
2018 AS 48 40 5 5 2 0 0 88 7 297
2018 AS-01 48 40 4 6 1 0 0 88 7 147
2018 AS-02 48 39 5 5 3 0 0 87 8 77
2018 AS-03 48 40 4 8 0 0 0 88 8 25
2018 AS-04 41 53 0 6 0 0 0 94 6 17
2018 AS-06 54 38 8 0 0 0 0 92 0 13
2017 AS 49 38 6 6 2 0 0 86 7 295
2017 AS-01 52 32 9 6 1 0 0 84 7 146
2017 AS-02 41 47 2 6 4 0 0 88 10 79
2017 AS-03 64 28 0 4 4 0 0 92 8 24
2017 AS-04 46 45 0 9 0 0 0 91 9 21
2017 AS-06 50 42 8 0 0 0 0 92 0 12
2014 AS 45 40 8 3 3 0 0 85 6 234
2014 AS-01 53 33 5 4 5 0 0 86 8 111
2014 AS-02 44 42 10 2 2 0 2 87 3 62
2014 AS-03 33 50 6 0 11 0 0 83 11 18
2014 AS-04 26 57 9 9 0 0 0 83 9 12
2014 AS-05 25 50 17 8 0 0 0 75 8 12
2014 AS-06 38 44 19 0 0 0 0 81 0 16
2011 AS 43 33 11 10 3 1 0 76 13 310
2011 AS-01 47 34 8 8 2 2 0 83 9 129
2011 AS-02 37 32 16 9 6 0 0 69 15 100
2011 AS-03 32 41 9 18 0 0 0 73 18 22
2011 AS-04 55 15 10 20 0 0 0 70 20 20
2011 AS-06 38 33 10 14 5 0 0 71 19 21

Question 51. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AS 45 34 10 8 2 0 0 80 11 310
2019 AS-01 44 36 10 9 1 0 0 80 10 147
2019 AS-02 46 33 10 10 1 0 0 79 11 82
2019 AS-03 48 28 10 10 3 0 0 76 14 29
2019 AS-04 53 24 12 6 6 0 0 76 12 17
2019 AS-06 53 47 0 0 0 0 0 100 0 15
2018 AS 43 35 14 4 4 0 0 78 8 298
2018 AS-01 43 33 17 4 3 0 0 76 7 147
2018 AS-02 45 31 15 3 6 0 0 76 9 78
2018 AS-03 40 56 0 0 4 0 0 96 4 25
2018 AS-04 35 47 6 6 6 0 0 82 12 17
2018 AS-06 38 38 23 0 0 0 0 77 0 13
2017 AS 43 36 12 5 4 0 0 79 9 295
2017 AS-01 43 35 14 5 3 1 0 78 8 146
2017 AS-02 41 36 9 7 6 0 0 78 14 79
2017 AS-03 47 33 12 0 8 0 0 80 8 24
2017 AS-04 53 38 5 0 5 0 0 91 5 20
2017 AS-05 39 51 0 10 0 0 0 90 10 10
2017 AS-06 42 58 0 0 0 0 0 100 0 12
2014 AS 34 38 16 7 4 1 0 72 12 234
2014 AS-01 36 34 14 8 5 2 0 71 14 111
2014 AS-02 35 35 16 10 2 0 2 72 11 62
2014 AS-03 33 33 22 0 11 0 0 67 11 18
2014 AS-04 17 59 15 9 0 0 0 76 9 12
2014 AS-05 33 50 8 8 0 0 0 83 8 12
2014 AS-06 25 44 25 0 6 0 0 69 6 16
2011 AS 38 30 17 11 3 1 0 69 14 309
2011 AS-01 40 35 16 7 2 1 0 75 9 127
2011 AS-02 30 28 21 15 5 2 0 59 20 101
2011 AS-03 41 32 14 14 0 0 0 73 14 22
2011 AS-04 35 30 20 5 10 0 0 65 15 20
2011 AS-06 48 24 14 14 0 0 0 71 14 21

Question 52. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AS 42 36 10 9 3 0 0 78 12 311
2019 AS-01 40 36 14 8 3 0 0 76 11 148
2019 AS-02 39 43 6 11 1 0 0 82 12 82
2019 AS-03 52 21 10 10 7 0 0 72 17 29
2019 AS-04 44 25 19 6 6 0 0 69 13 16
2019 AS-06 63 38 0 0 0 0 0 100 0 16
2018 AS 41 37 13 6 3 0 0 78 9 297
2018 AS-01 41 36 16 5 1 1 0 77 7 146
2018 AS-02 41 40 8 8 4 0 0 81 12 78
2018 AS-03 40 40 16 0 4 0 0 80 4 25
2018 AS-04 35 47 6 6 6 0 0 82 12 17
2018 AS-06 38 38 23 0 0 0 0 77 0 13
2017 AS 37 39 12 8 4 0 0 76 11 295
2017 AS-01 34 41 14 7 3 0 1 76 10 145
2017 AS-02 35 34 14 11 6 0 0 69 17 79
2017 AS-03 43 33 16 4 4 0 0 76 8 24
2017 AS-04 46 41 4 4 4 0 0 87 9 21
2017 AS-05 39 51 0 10 0 0 0 90 10 10
2017 AS-06 58 42 0 0 0 0 0 100 0 12
2014 AS 32 41 14 9 3 0 0 74 12 234
2014 AS-01 32 38 14 12 5 0 0 70 16 111
2014 AS-02 32 42 16 6 2 0 2 75 8 62
2014 AS-03 33 39 11 11 6 0 0 72 17 18
2014 AS-04 9 67 15 9 0 0 0 76 9 12
2014 AS-05 33 50 8 8 0 0 0 83 8 12
2014 AS-06 44 38 13 6 0 0 0 81 6 16
2011 AS 35 34 15 12 4 0 0 69 16 308
2011 AS-01 37 38 13 10 2 0 0 75 13 127
2011 AS-02 27 34 18 15 6 0 0 61 21 100
2011 AS-03 36 32 18 9 5 0 0 68 14 22
2011 AS-04 30 35 20 5 10 0 0 65 15 20
2011 AS-06 48 19 14 19 0 0 0 67 19 21

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AS 43 24 16 10 3 3 0 69 14 312
2019 AS-01 42 24 19 8 4 3 0 68 13 148
2019 AS-02 44 21 15 15 1 5 0 68 17 82
2019 AS-03 38 21 21 10 7 0 3 61 18 29
2019 AS-04 41 24 12 18 0 6 0 69 19 17
2019 AS-06 63 31 6 0 0 0 0 94 0 16
2018 AS 43 26 13 7 6 4 0 72 14 298
2018 AS-01 44 29 12 5 5 4 1 76 11 147
2018 AS-02 38 23 17 10 6 5 0 65 18 78
2018 AS-03 52 16 8 8 12 4 0 71 21 25
2018 AS-04 35 41 24 0 0 0 0 76 0 17
2018 AS-06 46 23 15 8 8 0 0 69 15 13
2017 AS 42 26 14 9 6 3 0 69 16 297
2017 AS-01 43 23 15 10 5 4 0 68 16 147
2017 AS-02 42 21 15 9 11 3 0 64 20 79
2017 AS-03 38 30 16 8 8 0 0 68 16 24
2017 AS-04 46 41 4 9 0 0 0 87 9 21
2017 AS-05 20 51 10 10 0 0 10 78 11 10
2017 AS-06 58 33 0 8 0 0 0 92 8 12
2014 AS 40 21 21 9 4 4 0 64 13 234
2014 AS-01 40 20 20 11 4 5 0 64 15 111
2014 AS-02 39 24 19 8 5 3 2 66 14 62
2014 AS-03 50 11 22 11 6 0 0 61 17 18
2014 AS-04 9 43 40 0 0 9 0 56 0 12
2014 AS-05 25 25 25 17 8 0 0 50 25 12
2014 AS-06 63 13 25 0 0 0 0 75 0 16
2011 AS 40 25 10 14 8 3 0 67 23 309
2011 AS-01 43 28 10 11 7 1 0 71 18 127
2011 AS-02 34 18 13 19 11 5 1 55 32 101
2011 AS-03 36 32 0 18 9 5 0 71 29 22
2011 AS-04 40 30 5 5 15 5 0 74 21 20
2011 AS-06 43 24 19 10 5 0 0 67 14 21
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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2019 AS 34 33 34 312
2019 AS-01 39 31 30 148
2019 AS-02 26 32 43 82
2019 AS-03 41 31 28 29
2019 AS-04 41 35 24 17
2019 AS-06 13 56 31 16
2018 AS 35 34 32 297
2018 AS-01 35 35 30 147
2018 AS-02 31 32 37 78
2018 AS-03 44 36 20 25
2018 AS-04 29 35 35 17
2017 AS 28 33 39 297
2017 AS-01 29 31 40 147
2017 AS-02 31 32 37 79
2017 AS-03 25 34 41 24
2017 AS-04 23 59 18 21
2017 AS-05 20 29 51 10
2017 AS-06 33 33 33 12
2014 AS 30 41 29 234
2014 AS-01 21 46 33 111
2014 AS-02 42 34 24 62
2014 AS-03 44 39 17 18
2014 AS-04 34 24 42 12
2014 AS-05 17 50 33 12
2014 AS-06 38 50 13 16
2011 AS 30 40 31 311
2011 AS-01 25 47 28 129
2011 AS-02 34 32 35 101
2011 AS-03 36 36 27 22
2011 AS-04 35 40 25 20
2011 AS-06 29 38 33 21

Question 55. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2019 AS 19 28 22 5 19 7 104
2019 AS-01 14 32 14 5 25 11 57
2019 AS-02 33 19 33 5 10 0 21
2019 AS-03 17 25 33 8 17 0 12
2018 AS 21 29 29 3 14 4 103
2018 AS-01 19 35 19 6 17 4 52
2018 AS-02 21 17 46 0 13 4 24
2018 AS-03 18 45 27 0 9 0 11
2017 AS 18 29 29 5 11 8 86
2017 AS-01 18 26 23 5 18 11 44
2017 AS-02 16 24 44 8 4 4 25
2014 AS 20 36 16 9 9999 20 70
2014 AS-01 22 35 9 13 9999 22 23
2014 AS-02 15 46 15 0 9999 23 26
2011 AS 26 27 29 8 9999 10 92
2011 AS-01 34 28 19 9 9999 9 32
2011 AS-02 18 29 35 6 9999 12 34
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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AS 43 44 9 3 2 0 0 87 5 311
2019 AS-01 40 43 9 5 3 0 0 83 7 148
2019 AS-02 46 44 9 0 1 0 0 90 1 82
2019 AS-03 34 48 10 3 0 0 3 86 4 29
2019 AS-04 35 59 6 0 0 0 0 94 0 17
2019 AS-06 75 25 0 0 0 0 0 100 0 16

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AS 60 26 7 3 1 4 0 89 4 310
2019 AS-01 61 24 7 3 1 4 1 89 4 147
2019 AS-02 63 24 5 2 1 4 0 91 4 82
2019 AS-03 48 34 7 7 0 3 0 86 7 29
2019 AS-04 47 24 12 6 6 6 0 75 13 17
2019 AS-06 81 13 6 0 0 0 0 94 0 16
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 AS 14 86 311
2019 AS-01 16 84 147
2019 AS-02 9 91 82
2019 AS-04 29 71 17
2019 AS-06 0 100 16
2018 AS 12 88 299
2018 AS-01 14 86 148
2018 AS-02 9 91 78
2018 AS-06 0 100 13

Question 59a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 AS 50 50 42
2019 AS-01 70 30 23
2018 AS 46 54 35
2018 AS-01 50 50 20

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 AS 64 36 42
2019 AS-01 48 52 23
2018 AS 66 34 35
2018 AS-01 60 40 20

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 AS 0 100 42
2019 AS-01 0 100 23

Question 59g. From whom did you experience harassment on the job? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 AS 0 100 42
2019 AS-01 0 100 23
2018 AS 0 100 35
2018 AS-01 0 100 20

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 AS 37 63 41
2019 AS-01 50 50 22
2018 AS 46 54 35
2018 AS-01 45 55 20

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 AS 44 56 41
2019 AS-01 36 64 22
2018 AS 40 60 35
2018 AS-01 30 70 20

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 AS 54 46 41
2019 AS-01 45 55 22
2018 AS 54 46 35
2018 AS-01 55 45 20

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 AS 37 63 41
2019 AS-01 41 59 22
2018 AS 43 57 35
2018 AS-01 55 45 20

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 AS 34 66 41
2019 AS-01 27 73 22
2018 AS 37 63 35
2018 AS-01 35 65 20

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 AS 76 24 41
2019 AS-01 77 23 22
2018 AS 46 54 35
2018 AS-01 30 70 20

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 AS 34 66 41
2019 AS-01 27 73 22
2018 AS 31 69 35

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 AS 0 100 41
2019 AS-01 0 100 22

Question 60j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 AS 15 85 41
2019 AS-01 23 77 22
2018 AS 14 86 35

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 AS 34 66 41
2019 AS-01 32 68 22
2018 AS 46 54 35
2018 AS-01 40 60 20

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 AS 29 71 41
2019 AS-01 32 68 22
2018 AS 40 60 35
2018 AS-01 35 65 20

Question 60m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 AS 12 88 41

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 AS 46 54 41
2019 AS-01 45 55 22
2018 AS 46 54 35
2018 AS-01 55 45 20

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 AS 22 78 41
2018 AS 17 83 35

Question 61c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 AS 22 78 41
2018 AS 23 77 35
2018 AS-01 30 70 20

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 AS 12 88 41
2018 AS 17 83 35

Question 61e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 AS 12 88 41

Question 61g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 AS 17 83 41
2019 AS-01 27 73 22

Question 61h. What action(s) did you take to address the harassment you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 AS 20 80 41

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 AS 24 76 41
2019 AS-01 27 73 22
2018 AS 46 54 35
2018 AS-01 45 55 20

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 AS 22 78 312
2019 AS-01 22 78 148
2019 AS-02 24 76 82
2019 AS-04 35 65 17

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AS 15 15 21 9 8 23 9 45 24 312
2019 AS-01 17 18 22 7 9 21 6 47 23 148
2019 AS-02 17 11 21 9 5 26 12 45 22 82
2019 AS-03 3 14 28 7 3 28 17 31 19 29
2019 AS-04 18 12 18 18 24 12 0 33 47 17
2019 AS-06 13 31 25 6 0 19 6 58 8 16
2018 AS 14 15 23 9 6 26 6 43 23 297
2018 AS-01 16 18 18 11 7 25 5 49 25 146
2018 AS-02 13 12 23 8 8 31 6 39 24 78
2018 AS-03 8 12 36 8 0 28 8 31 13 25
2018 AS-04 12 18 41 6 6 12 6 36 14 17
2018 AS-06 0 23 8 23 0 31 15 43 43 13
2017 AS 16 19 15 7 10 23 10 53 25 297
2017 AS-01 18 21 12 7 10 21 10 57 26 147
2017 AS-02 13 20 16 9 12 16 12 47 30 79
2017 AS-03 16 16 16 0 4 36 12 62 8 24
2017 AS-04 9 13 27 0 4 46 0 41 8 21
2017 AS-05 10 0 29 22 0 20 20 16 36 10
2017 AS-06 8 25 8 17 8 25 8 50 38 12
2014 AS 15 16 18 9 9 25 7 46 27 234
2014 AS-01 18 15 14 12 13 19 9 46 34 111
2014 AS-02 16 15 24 6 8 23 8 44 21 62
2014 AS-03 11 28 28 0 6 22 6 54 8 18
2014 AS-04 9 0 16 9 9 58 0 20 41 12
2014 AS-05 8 25 8 8 0 42 8 67 17 12
2014 AS-06 6 25 25 13 0 31 0 45 18 16

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AS 31 29 17 6 6 7 2 67 14 312
2019 AS-01 34 27 18 5 8 7 1 67 14 148
2019 AS-02 34 26 18 5 6 9 2 67 12 82
2019 AS-03 14 48 10 7 3 14 3 75 13 29
2019 AS-04 18 24 18 24 6 12 0 47 33 17
2019 AS-06 38 31 25 6 0 0 0 69 6 16
2018 AS 25 34 20 7 6 7 1 64 14 298
2018 AS-01 23 35 18 7 5 9 2 66 15 147
2018 AS-02 31 28 18 5 9 8 1 65 15 78
2018 AS-03 20 52 20 4 0 4 0 75 4 25
2018 AS-04 18 18 47 6 6 6 0 38 13 17
2018 AS-06 23 31 31 15 0 0 0 54 15 13
2017 AS 24 31 18 7 7 12 1 63 16 296
2017 AS-01 29 25 19 8 7 11 2 62 17 146
2017 AS-02 22 34 17 9 9 9 0 62 19 79
2017 AS-03 16 38 20 4 4 19 0 66 10 24
2017 AS-04 13 42 18 0 4 23 0 71 6 21
2017 AS-05 10 29 29 0 12 10 10 49 15 10
2017 AS-06 17 58 8 17 0 0 0 75 17 12
2014 AS 24 36 14 9 6 9 1 67 17 234
2014 AS-01 26 33 13 10 10 6 2 65 22 111
2014 AS-02 24 37 16 11 2 8 2 68 14 62
2014 AS-03 33 44 11 0 6 6 0 82 6 18
2014 AS-04 9 16 24 17 0 34 0 37 26 12
2014 AS-05 8 58 17 0 0 17 0 80 0 12
2014 AS-06 25 31 19 6 6 13 0 64 14 16
2011 AS 35 37 13 7 4 5 0 75 11 311
2011 AS-01 34 36 16 9 2 4 0 73 10 129
2011 AS-02 34 39 12 4 8 4 0 75 12 101
2011 AS-03 32 41 9 0 5 14 0 84 5 22
2011 AS-04 40 30 10 15 0 5 0 74 16 20
2011 AS-06 24 38 14 19 0 5 0 65 20 21
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 AS 5 95 311
2019 AS-01 5 95 147
2019 AS-06 0 100 16
2018 AS 4 96 298
2018 AS-01 5 95 147
2018 AS-05 0 100 12
2018 AS-06 0 100 13

Question 67a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 AS 60 40 15
2018 AS 46 54 13

Question 67c. From whom did you experience discrimination on the job? Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 AS 0 100 15
2018 AS 0 100 13

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 AS 0 100 15
2018 AS 0 100 13

Question 67f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 AS 0 100 15

Question 67g. From whom did you experience discrimination on the job? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 AS 0 100 15

Question 68c. Please indicate the type of discrimination you experienced. Colour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 AS 0 100 15

Question 68d. Please indicate the type of discrimination you experienced. Religion
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 AS 0 100 15

Question 68e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 AS 47 53 15
2018 AS 38 62 13

Question 68f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 AS 40 60 15
2018 AS 38 62 13

Question 68g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 AS 0 100 15
2018 AS 0 100 13

Question 68k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 AS 0 100 15
2018 AS 0 100 13

Question 68m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 AS 0 100 15
2018 AS 0 100 13

Question 68n. Please indicate the type of discrimination you experienced. Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 AS 33 67 15

Question 69a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 AS 33 67 15

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 AS 40 60 15
2018 AS 54 46 13

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 AS 11 89 312
2019 AS-01 14 86 148
2019 AS-02 11 89 82
2019 AS-06 0 100 16

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AS 18 17 23 4 3 29 6 53 11 312
2019 AS-01 20 18 21 5 3 28 5 56 13 148
2019 AS-02 17 15 26 4 1 30 7 51 8 82
2019 AS-03 7 21 21 3 0 34 14 53 7 29
2019 AS-04 24 0 41 6 12 18 0 29 21 17
2019 AS-06 13 38 19 6 0 25 0 67 8 16
2018 AS 15 19 27 3 2 28 5 51 9 295
2018 AS-01 18 20 27 3 2 25 4 54 8 146
2018 AS-02 14 17 24 1 4 35 5 51 9 78
2018 AS-03 8 24 20 8 0 36 4 53 13 25
2018 AS-04 12 12 47 0 6 18 6 31 8 17
2018 AS-06 0 25 25 17 0 17 17 38 25 12
2017 AS 19 16 19 2 2 33 9 60 7 297
2017 AS-01 23 15 18 1 1 33 8 65 3 147
2017 AS-02 15 23 20 2 4 24 12 59 10 79
2017 AS-03 16 20 8 0 4 40 12 75 8 24
2017 AS-04 13 0 23 4 4 55 0 30 20 21
2017 AS-05 0 20 20 0 0 32 29 50 0 10
2017 AS-06 25 0 42 8 0 25 0 33 11 12
2014 AS 15 22 16 5 3 32 7 62 12 234
2014 AS-01 20 19 17 6 5 24 9 58 16 111
2014 AS-02 15 26 13 5 0 34 8 69 8 62
2014 AS-03 6 33 28 6 6 22 0 50 14 18
2014 AS-04 9 0 16 0 0 58 17 35 0 12
2014 AS-05 8 17 8 0 0 67 0 75 0 12
2014 AS-06 13 38 13 0 0 38 0 80 0 16

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AS 33 31 19 5 2 8 1 71 8 310
2019 AS-01 37 29 18 7 2 7 1 71 10 147
2019 AS-02 30 33 18 4 1 12 1 73 6 82
2019 AS-03 31 34 21 0 0 10 3 76 0 29
2019 AS-04 24 24 24 12 6 12 0 53 20 17
2019 AS-06 31 44 19 6 0 0 0 75 6 16
2018 AS 27 36 21 4 2 9 1 70 7 295
2018 AS-01 27 34 21 4 1 12 1 70 6 146
2018 AS-02 30 39 16 1 5 8 1 76 7 77
2018 AS-03 16 56 12 8 0 8 0 78 9 25
2018 AS-04 24 18 41 0 6 12 0 47 7 17
2018 AS-06 23 38 23 15 0 0 0 62 15 13
2017 AS 28 34 18 3 2 14 1 73 5 296
2017 AS-01 31 31 19 1 1 16 1 75 2 147
2017 AS-02 26 39 19 5 2 6 2 71 8 79
2017 AS-03 22 43 8 0 4 22 0 84 5 23
2017 AS-04 27 19 22 4 4 23 0 60 11 21
2017 AS-05 20 49 10 0 0 22 0 88 0 10
2017 AS-06 25 33 25 17 0 0 0 58 17 12
2014 AS 27 34 16 4 2 13 3 74 7 234
2014 AS-01 31 33 15 6 3 9 3 72 10 111
2014 AS-02 27 34 15 3 0 16 5 78 4 62
2014 AS-03 28 33 17 6 6 11 0 69 13 18
2014 AS-04 9 16 41 0 0 17 17 37 0 12
2014 AS-05 17 58 0 0 0 25 0 100 0 12
2014 AS-06 25 38 19 0 0 19 0 77 0 16
2011 AS 36 39 11 4 2 7 0 81 7 311
2011 AS-01 37 42 9 3 1 9 0 86 4 129
2011 AS-02 34 37 14 7 4 5 0 74 11 101
2011 AS-03 27 41 14 0 5 14 0 79 5 22
2011 AS-04 35 40 10 0 5 10 0 83 6 20
2011 AS-06 33 38 19 5 0 5 0 75 5 21
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Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AS 17 28 21 13 19 0 2 46 33 311
2019 AS-01 16 25 22 11 21 0 4 43 34 148
2019 AS-02 18 33 17 12 20 0 0 51 32 82
2019 AS-03 17 28 24 14 17 0 0 45 31 29
2019 AS-04 19 19 6 25 19 6 6 43 50 16
2019 AS-06 6 38 31 13 13 0 0 44 25 16
2018 AS 12 24 22 16 24 0 1 37 41 296
2018 AS-01 13 23 19 19 26 0 1 36 44 145
2018 AS-02 14 24 24 17 18 0 3 39 36 78
2018 AS-03 4 24 32 12 28 0 0 28 40 25
2018 AS-04 6 18 6 6 59 0 6 25 69 17
2018 AS-06 8 54 23 8 8 0 0 62 15 13
2017 AS 15 14 24 14 30 0 2 30 45 296
2017 AS-01 18 11 23 15 31 1 1 29 47 147
2017 AS-02 9 15 29 15 28 0 4 25 45 78
2017 AS-03 4 20 38 4 34 0 0 24 38 24
2017 AS-04 22 13 9 15 36 0 4 37 54 21
2017 AS-05 10 20 41 20 10 0 0 29 29 10
2017 AS-06 33 33 8 8 8 0 8 73 18 12

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AS 22 29 29 11 9 0 0 51 20 312
2019 AS-01 26 26 28 9 9 0 1 53 18 148
2019 AS-02 20 33 29 6 12 0 0 52 18 82
2019 AS-03 10 34 41 10 3 0 0 45 14 29
2019 AS-04 24 18 12 29 18 0 0 41 47 17
2019 AS-06 13 38 25 25 0 0 0 50 25 16
2018 AS 14 22 33 17 14 0 1 35 31 296
2018 AS-01 13 21 34 18 12 0 1 35 31 146
2018 AS-02 14 26 28 13 19 0 0 40 32 78
2018 AS-03 8 24 24 24 20 0 0 32 44 25
2018 AS-04 12 12 47 24 6 0 0 24 29 17
2018 AS-06 23 23 38 0 15 0 0 46 15 13
2017 AS 14 31 23 15 16 0 0 46 31 297
2017 AS-01 16 36 24 12 13 0 0 52 24 147
2017 AS-02 13 27 19 18 23 0 1 40 41 79
2017 AS-03 12 37 4 20 27 0 0 49 47 24
2017 AS-04 4 27 28 36 4 0 0 31 41 21
2017 AS-05 32 10 59 0 0 0 0 41 0 10
2017 AS-06 17 33 42 0 8 0 0 50 8 12

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AS 31 32 23 10 4 0 0 62 15 311
2019 AS-01 33 31 20 12 4 0 1 64 16 147
2019 AS-02 28 37 29 5 1 0 0 65 6 82
2019 AS-03 21 38 31 7 3 0 0 59 10 29
2019 AS-04 24 18 18 24 18 0 0 41 41 17
2019 AS-06 38 31 19 13 0 0 0 69 13 16
2018 AS 19 31 33 10 5 0 2 51 16 298
2018 AS-01 21 29 29 13 5 0 3 52 19 147
2018 AS-02 19 40 33 4 3 0 1 60 6 78
2018 AS-03 8 28 28 20 12 0 4 38 33 25
2018 AS-04 12 24 47 18 0 0 0 35 18 17
2018 AS-06 38 15 38 0 8 0 0 54 8 13
2017 AS 21 32 25 13 6 0 2 54 20 296
2017 AS-01 25 35 22 12 5 0 1 60 17 146
2017 AS-02 21 28 33 13 4 1 1 49 17 79
2017 AS-03 8 36 12 26 13 0 5 46 41 24
2017 AS-04 13 32 23 18 14 0 0 45 32 21
2017 AS-05 32 20 39 0 0 0 10 57 0 10
2017 AS-06 17 42 42 0 0 0 0 58 0 12

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AS 25 29 20 12 12 1 1 55 25 307
2019 AS-01 28 33 17 11 8 1 1 63 19 144
2019 AS-02 26 27 20 12 14 1 0 54 26 81
2019 AS-03 10 31 28 21 7 0 3 43 29 29
2019 AS-04 18 12 24 6 41 0 0 29 47 17
2019 AS-06 25 44 13 13 6 0 0 69 19 16
2018 AS 16 24 25 17 15 1 2 41 33 296
2018 AS-01 21 22 27 16 11 1 2 44 28 145
2018 AS-02 13 27 22 15 22 0 1 40 38 78
2018 AS-03 4 36 20 16 16 0 8 43 35 25
2018 AS-04 6 6 53 24 12 0 0 12 35 17
2018 AS-06 38 15 8 23 15 0 0 54 38 13
2017 AS 23 25 17 17 16 0 2 49 33 297
2017 AS-01 29 27 14 13 15 0 1 57 29 147
2017 AS-02 18 25 21 14 19 0 4 45 34 79
2017 AS-03 24 20 17 17 19 0 4 46 37 24
2017 AS-04 14 13 19 31 18 0 4 28 52 21
2017 AS-05 22 20 29 29 0 0 0 41 29 10
2017 AS-06 8 42 17 33 0 0 0 50 33 12

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AS 58 23 10 2 2 0 5 86 4 312
2019 AS-01 63 21 9 0 1 0 7 90 1 148
2019 AS-02 57 24 9 2 4 0 4 85 6 82
2019 AS-03 48 34 10 0 0 0 7 89 0 29
2019 AS-04 47 18 24 0 12 0 0 65 12 17
2019 AS-06 50 25 6 19 0 0 0 75 19 16
2018 AS 54 24 10 4 1 0 6 83 6 295
2018 AS-01 55 21 11 3 1 1 8 83 5 145
2018 AS-02 64 23 5 3 3 0 3 89 5 78
2018 AS-03 40 28 16 4 0 0 12 77 5 25
2018 AS-04 38 38 13 6 0 0 6 80 7 16
2018 AS-06 38 31 15 8 8 0 0 69 15 13
2017 AS 49 23 12 5 3 0 7 78 9 297
2017 AS-01 51 26 10 5 3 0 5 81 8 147
2017 AS-02 51 22 12 5 3 0 8 78 8 79
2017 AS-03 41 12 17 4 9 0 17 64 16 24
2017 AS-04 51 18 13 9 4 0 4 72 14 21
2017 AS-05 61 10 20 0 0 0 10 78 0 10
2017 AS-06 33 42 8 8 0 0 8 82 9 12

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AS 39 27 21 8 4 1 1 67 11 310
2019 AS-01 40 26 21 7 4 1 1 67 11 147
2019 AS-02 41 27 17 10 2 1 1 70 13 82
2019 AS-03 38 28 28 3 3 0 0 66 7 29
2019 AS-04 47 12 24 12 6 0 0 59 18 17
2019 AS-06 38 38 19 6 0 0 0 75 6 16
2018 AS 34 28 23 9 5 0 1 62 14 298
2018 AS-01 37 24 24 8 5 0 1 62 13 147
2018 AS-02 35 23 24 9 8 0 1 58 17 78
2018 AS-03 36 36 16 8 4 0 0 72 12 25
2018 AS-04 12 53 29 6 0 0 0 65 6 17
2018 AS-06 38 38 8 8 8 0 0 77 15 13
2017 AS 31 34 21 9 5 0 0 66 14 297
2017 AS-01 36 32 16 9 6 1 0 69 15 147
2017 AS-02 27 37 21 10 5 0 0 64 15 79
2017 AS-03 25 29 34 4 8 0 0 54 12 24
2017 AS-04 28 41 27 4 0 0 0 69 4 21
2017 AS-05 39 20 32 10 0 0 0 59 10 10
2017 AS-06 33 50 0 17 0 0 0 83 17 12

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AS 29 42 19 7 2 0 1 71 10 310
2019 AS-01 29 41 20 7 2 0 1 71 9 147
2019 AS-02 30 45 18 2 2 0 1 77 5 82
2019 AS-03 24 41 10 21 0 0 3 68 21 29
2019 AS-04 19 31 19 19 6 6 0 53 27 16
2019 AS-06 38 63 0 0 0 0 0 100 0 16
2018 AS 27 33 22 11 4 1 2 62 16 296
2018 AS-01 29 36 24 8 3 0 1 66 10 146
2018 AS-02 27 32 19 10 5 3 3 63 16 77
2018 AS-03 20 20 12 32 4 4 8 45 41 25
2018 AS-04 12 41 29 18 0 0 0 53 18 17
2018 AS-06 46 15 31 0 8 0 0 62 8 13
2017 AS 31 35 17 9 5 1 2 68 14 297
2017 AS-01 34 32 16 8 5 2 3 69 14 147
2017 AS-02 28 37 18 10 6 1 0 66 16 79
2017 AS-03 34 28 17 8 9 0 4 65 18 24
2017 AS-04 28 31 32 9 0 0 0 59 9 21
2017 AS-05 29 39 20 12 0 0 0 68 12 10
2017 AS-06 33 42 17 8 0 0 0 75 8 12

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AS 26 35 23 9 6 0 1 61 15 311
2019 AS-01 27 36 22 8 6 1 1 63 14 147
2019 AS-02 28 34 23 10 4 0 1 63 14 82
2019 AS-03 14 41 31 10 3 0 0 55 14 29
2019 AS-04 24 24 24 18 12 0 0 47 29 17
2019 AS-06 38 44 19 0 0 0 0 81 0 16
2018 AS 21 33 26 14 6 0 1 54 20 295
2018 AS-01 22 35 25 13 4 0 0 58 17 147
2018 AS-02 20 31 25 13 8 0 3 52 22 75
2018 AS-03 16 36 28 16 4 0 0 52 20 25
2018 AS-04 18 18 35 12 18 0 0 35 29 17
2018 AS-06 31 31 31 8 0 0 0 62 8 13
2017 AS 23 33 24 12 8 0 0 56 20 297
2017 AS-01 24 34 21 11 8 1 1 59 20 147
2017 AS-02 21 29 30 10 10 0 0 50 20 79
2017 AS-03 24 22 29 16 9 0 0 46 25 24
2017 AS-04 19 49 18 14 0 0 0 68 14 21
2017 AS-05 32 29 29 10 0 0 0 61 10 10
2017 AS-06 25 42 17 17 0 0 0 67 17 12

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AS 34 30 18 10 7 0 0 65 17 309
2019 AS-01 37 29 17 10 7 0 0 66 16 146
2019 AS-02 28 40 17 7 6 0 1 69 14 82
2019 AS-03 41 17 17 14 10 0 0 59 24 29
2019 AS-04 25 19 25 13 19 0 0 44 31 16
2019 AS-06 50 38 13 0 0 0 0 88 0 16
2018 AS 26 32 20 13 9 0 1 58 22 297
2018 AS-01 28 34 22 11 5 0 0 62 16 147
2018 AS-02 29 32 16 10 10 0 3 63 21 77
2018 AS-03 16 40 20 20 4 0 0 56 24 25
2018 AS-04 18 18 24 18 24 0 0 35 41 17
2018 AS-06 38 31 8 15 8 0 0 69 23 13
2017 AS 30 30 17 10 11 0 2 61 21 297
2017 AS-01 35 27 14 12 10 0 2 63 23 147
2017 AS-02 27 28 22 10 9 1 2 57 20 79
2017 AS-03 20 41 13 8 17 0 0 62 25 24
2017 AS-04 18 35 23 9 14 0 0 54 23 21
2017 AS-05 29 39 20 0 12 0 0 68 12 10
2017 AS-06 42 33 8 0 17 0 0 75 17 12

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AS 44 27 15 6 6 1 0 72 13 309
2019 AS-01 46 25 16 7 4 1 1 73 11 147
2019 AS-02 41 33 15 6 5 0 0 74 11 82
2019 AS-03 46 18 18 4 14 0 0 64 18 28
2019 AS-04 44 13 13 13 19 0 0 56 31 16
2019 AS-06 63 31 6 0 0 0 0 94 0 16

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AS 38 29 18 11 3 0 1 67 14 309
2019 AS-01 40 29 18 10 1 0 1 70 12 146
2019 AS-02 33 33 21 10 2 0 1 67 12 82
2019 AS-03 41 21 17 14 7 0 0 62 21 29
2019 AS-04 35 12 24 12 18 0 0 47 29 17
2019 AS-06 33 47 7 13 0 0 0 80 13 15
2018 AS 25 31 22 15 7 0 0 56 22 294
2018 AS-01 30 27 20 14 8 0 0 58 23 146
2018 AS-02 21 36 21 14 8 0 0 57 22 77
2018 AS-03 17 30 22 30 0 0 0 48 30 23
2018 AS-04 24 29 24 12 12 0 0 53 24 17
2018 AS-06 31 15 38 15 0 0 0 46 15 13
2017 AS 31 30 21 11 6 0 1 62 17 297
2017 AS-01 29 32 22 11 5 0 1 62 16 147
2017 AS-02 33 30 17 11 7 0 1 64 19 79
2017 AS-03 28 17 30 16 9 0 0 45 25 24
2017 AS-04 35 32 23 0 10 0 0 67 10 21
2017 AS-05 51 39 10 0 0 0 0 90 0 10
2017 AS-06 25 33 33 8 0 0 0 58 8 12

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AS 61 20 10 5 2 0 2 83 7 311
2019 AS-01 63 18 9 7 1 0 1 82 9 147
2019 AS-02 61 24 10 2 1 0 1 86 4 82
2019 AS-03 52 17 14 7 0 0 10 77 8 29
2019 AS-04 88 0 6 6 0 0 0 88 6 17
2019 AS-06 63 19 6 0 13 0 0 81 13 16
2018 AS 59 25 9 2 4 0 1 84 7 295
2018 AS-01 59 26 8 1 5 0 1 85 7 147
2018 AS-02 61 21 8 4 5 0 1 83 9 77
2018 AS-03 46 29 21 4 0 0 0 75 4 24
2018 AS-04 53 41 6 0 0 0 0 94 0 17
2018 AS-06 62 15 15 8 0 0 0 77 8 13
2017 AS 60 20 11 4 2 0 2 82 7 296
2017 AS-01 61 22 9 4 1 0 3 86 5 147
2017 AS-02 57 17 14 6 4 0 1 76 10 78
2017 AS-03 59 17 4 8 8 0 5 79 17 24
2017 AS-04 73 10 18 0 0 0 0 82 0 21
2017 AS-05 59 29 12 0 0 0 0 88 0 10
2017 AS-06 67 25 0 0 8 0 0 92 8 12

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AS 76 12 3 3 0 1 6 94 3 309
2019 AS-01 75 12 3 6 0 1 3 91 6 145
2019 AS-02 74 15 2 0 0 0 9 97 0 82
2019 AS-03 76 3 3 0 0 0 17 96 0 29
2019 AS-04 82 0 12 0 0 6 0 88 0 17
2019 AS-06 81 13 0 0 0 0 6 100 0 16
2018 AS 72 16 4 1 1 1 5 93 3 297
2018 AS-01 73 15 2 1 2 1 5 94 4 147
2018 AS-02 73 16 3 1 1 0 6 94 3 77
2018 AS-03 64 12 12 4 0 0 8 83 4 25
2018 AS-04 71 24 6 0 0 0 0 94 0 17
2018 AS-06 62 31 8 0 0 0 0 92 0 13

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AS 69 16 7 4 4 0 1 86 7 312
2019 AS-01 68 19 5 3 3 1 1 88 7 148
2019 AS-02 71 15 7 4 1 0 2 88 5 82
2019 AS-03 72 17 7 0 3 0 0 90 3 29
2019 AS-04 59 0 12 12 18 0 0 59 29 17
2019 AS-06 75 13 13 0 0 0 0 88 0 16
2018 AS 70 14 6 3 3 1 2 87 7 294
2018 AS-01 70 14 7 5 1 1 2 87 6 145
2018 AS-02 78 8 4 3 5 0 3 88 8 76
2018 AS-03 60 16 8 0 4 4 8 86 5 25
2018 AS-04 47 29 18 0 6 0 0 76 6 17
2018 AS-06 69 31 0 0 0 0 0 100 0 13
2017 AS 74 12 4 4 2 0 3 90 6 297
2017 AS-01 72 12 5 3 2 1 5 89 6 147
2017 AS-02 73 15 2 6 2 0 1 89 9 79
2017 AS-03 79 8 8 0 0 0 5 92 0 24
2017 AS-04 82 13 0 4 0 0 0 96 4 21
2017 AS-05 78 0 0 0 12 0 10 87 13 10
2017 AS-06 83 8 8 0 0 0 0 92 0 12

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AS 58 27 8 5 2 0 0 85 6 311
2019 AS-01 60 25 8 5 1 0 0 85 7 147
2019 AS-02 52 34 9 2 2 0 0 87 5 82
2019 AS-03 59 24 14 3 0 0 0 83 3 29
2019 AS-04 71 6 12 6 0 0 6 81 6 17
2019 AS-06 69 31 0 0 0 0 0 100 0 16
2018 AS 56 25 11 5 3 0 1 81 8 298
2018 AS-01 57 22 11 5 3 0 1 80 8 148
2018 AS-02 56 24 10 4 5 0 0 81 9 78
2018 AS-03 60 16 12 8 0 0 4 79 8 25
2018 AS-04 35 59 6 0 0 0 0 94 0 17
2018 AS-06 54 38 8 0 0 0 0 92 0 13
2017 AS 55 26 10 5 2 0 2 84 7 296
2017 AS-01 61 21 8 5 2 1 3 85 7 147
2017 AS-02 45 32 13 6 2 0 1 78 9 79
2017 AS-03 56 20 17 0 4 0 4 78 4 24
2017 AS-04 57 24 14 5 0 0 0 81 5 20
2017 AS-05 59 32 0 10 0 0 0 90 10 10
2017 AS-06 58 42 0 0 0 0 0 100 0 12

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AS 62 19 8 5 4 0 1 82 9 310
2019 AS-01 62 21 7 5 3 0 2 85 8 146
2019 AS-02 66 20 9 4 1 0 1 86 5 82
2019 AS-03 69 10 10 3 7 0 0 79 10 29
2019 AS-04 53 12 6 12 18 0 0 65 29 17
2019 AS-06 69 19 13 0 0 0 0 88 0 16
2018 AS 51 22 14 6 5 0 1 74 12 298
2018 AS-01 55 22 14 6 2 0 1 78 8 148
2018 AS-02 57 19 10 5 8 0 0 77 13 77
2018 AS-03 36 24 12 16 8 0 4 63 25 25
2018 AS-04 24 18 41 12 6 0 0 41 18 17
2018 AS-06 69 31 0 0 0 0 0 100 0 13
2017 AS 63 16 9 5 4 0 2 81 9 295
2017 AS-01 66 13 11 5 3 1 2 80 9 145
2017 AS-02 58 19 10 6 5 0 3 78 11 79
2017 AS-03 64 12 12 5 4 0 4 78 9 24
2017 AS-04 69 22 0 9 0 0 0 91 9 21
2017 AS-05 78 10 0 0 12 0 0 88 12 10
2017 AS-06 67 17 8 0 8 0 0 83 8 12

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AS 62 9 3 2 0 0 25 94 3 310
2019 AS-01 64 5 1 2 1 1 27 95 4 147
2019 AS-02 63 9 4 1 0 0 23 94 2 81
2019 AS-03 45 17 3 0 0 0 34 95 0 29
2019 AS-04 76 0 6 0 0 0 18 93 0 17
2019 AS-06 56 31 6 0 0 0 6 93 0 16
2018 AS 59 11 3 1 0 0 25 94 2 297
2018 AS-01 60 6 2 1 0 0 30 95 2 146
2018 AS-02 55 17 4 3 0 0 22 92 3 78
2018 AS-03 60 8 0 0 0 4 28 100 0 25
2018 AS-04 65 29 0 0 0 0 6 100 0 17
2018 AS-06 54 31 0 0 0 0 15 100 0 13
2017 AS 60 9 3 1 1 0 26 94 2 296
2017 AS-01 64 3 1 0 1 0 31 97 1 146
2017 AS-02 56 16 5 2 1 0 19 89 5 79
2017 AS-03 53 9 0 0 0 0 38 100 0 24
2017 AS-04 59 4 9 0 0 0 27 88 0 21
2017 AS-05 59 20 0 10 0 0 12 89 11 10
2017 AS-06 67 17 8 0 0 0 8 91 0 12

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AS 70 19 6 1 1 0 3 92 1 311
2019 AS-01 70 21 5 1 0 1 3 94 1 148
2019 AS-02 67 23 5 1 1 0 2 93 3 82
2019 AS-03 83 0 7 0 0 0 10 92 0 29
2019 AS-04 75 0 19 0 0 0 6 80 0 16
2019 AS-06 81 13 6 0 0 0 0 94 0 16
2018 AS 65 19 7 1 2 0 6 90 3 295
2018 AS-01 63 17 8 0 3 0 8 88 3 145
2018 AS-02 66 18 5 3 1 0 6 90 4 77
2018 AS-03 60 32 4 0 0 0 4 96 0 25
2018 AS-04 53 35 12 0 0 0 0 88 0 17
2018 AS-06 77 15 8 0 0 0 0 92 0 13
2017 AS 73 14 4 2 1 0 6 93 3 295
2017 AS-01 71 13 5 2 1 0 8 91 4 145
2017 AS-02 76 15 1 2 1 0 4 95 4 79
2017 AS-03 74 9 9 0 0 0 8 90 0 24
2017 AS-04 73 18 4 0 0 0 4 95 0 21
2017 AS-05 61 29 10 0 0 0 0 90 0 10
2017 AS-06 92 8 0 0 0 0 0 100 0 12

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AS 66 12 6 5 9 0 1 79 15 311
2019 AS-01 59 13 7 7 13 0 1 73 21 147
2019 AS-02 66 16 7 1 9 0 1 83 10 82
2019 AS-03 69 10 7 7 3 0 3 82 11 29
2019 AS-04 82 6 0 6 0 0 6 94 6 17
2019 AS-06 94 6 0 0 0 0 0 100 0 16
2018 AS 58 17 10 6 7 0 3 77 13 299
2018 AS-01 51 14 15 7 9 1 3 68 17 148
2018 AS-02 62 18 4 3 8 0 6 85 11 78
2018 AS-03 68 24 0 8 0 0 0 92 8 25
2018 AS-04 53 35 6 6 0 0 0 88 6 17
2018 AS-06 77 8 15 0 0 0 0 85 0 13
2017 AS 54 17 10 7 8 1 3 74 15 297
2017 AS-01 47 18 7 10 13 1 5 69 24 147
2017 AS-02 55 20 14 5 4 1 1 77 9 79
2017 AS-03 88 4 8 0 0 0 0 92 0 24
2017 AS-04 55 18 13 4 10 0 0 73 14 21
2017 AS-05 90 0 0 0 0 0 10 100 0 10
2017 AS-06 58 17 25 0 0 0 0 75 0 12

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AS 54 25 13 3 2 0 2 81 5 311
2019 AS-01 48 26 18 5 2 0 2 75 7 148
2019 AS-02 56 28 11 1 2 0 1 85 4 82
2019 AS-03 66 24 3 3 0 0 3 93 4 29
2019 AS-04 50 25 13 0 6 0 6 80 7 16
2019 AS-06 88 6 6 0 0 0 0 94 0 16
2018 AS 46 32 16 4 1 0 2 79 5 298
2018 AS-01 42 33 18 5 1 0 1 76 6 148
2018 AS-02 48 31 14 3 1 0 3 81 4 77
2018 AS-03 44 28 20 4 0 0 4 75 4 25
2018 AS-04 53 41 6 0 0 0 0 94 0 17
2018 AS-06 69 31 0 0 0 0 0 100 0 13
2017 AS 52 29 12 3 2 0 2 83 5 297
2017 AS-01 53 29 11 3 1 0 3 85 4 147
2017 AS-02 50 25 14 6 4 0 1 76 10 79
2017 AS-03 55 33 13 0 0 0 0 87 0 24
2017 AS-04 51 27 18 0 0 0 4 81 0 21
2017 AS-05 61 20 20 0 0 0 0 80 0 10
2017 AS-06 50 42 0 8 0 0 0 92 8 12

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AS 15 37 32 12 3 0 0 53 15 312
2019 AS-01 18 39 29 12 2 1 0 56 14 148
2019 AS-02 12 45 33 9 1 0 0 57 10 82
2019 AS-03 14 31 38 14 3 0 0 45 17 29
2019 AS-04 18 18 12 35 18 0 0 35 53 17
2019 AS-06 31 25 44 0 0 0 0 56 0 16
2018 AS 14 29 39 16 3 0 0 43 19 296
2018 AS-01 13 27 43 15 2 0 0 40 17 147
2018 AS-02 17 34 29 17 4 0 0 51 21 77
2018 AS-03 12 32 36 20 0 0 0 44 20 25
2018 AS-04 6 19 56 13 6 0 0 25 19 16
2018 AS-06 23 46 15 15 0 0 0 69 15 13
2017 AS 10 28 41 12 9 0 0 38 21 296
2017 AS-01 11 31 42 9 8 0 0 41 17 147
2017 AS-02 9 25 41 14 11 0 0 34 25 79
2017 AS-03 8 20 34 27 8 0 4 29 36 24
2017 AS-04 9 38 39 5 9 0 0 48 14 20
2017 AS-05 10 10 59 10 12 0 0 20 22 10
2017 AS-06 8 33 50 8 0 0 0 42 8 12

Question 76. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AS 7 21 37 24 10 1 0 35 29 309
2019 AS-01 8 21 32 25 13 1 0 39 29 146
2019 AS-02 6 12 48 27 7 0 0 34 18 82
2019 AS-03 7 14 48 21 10 0 0 31 21 29
2019 AS-04 6 47 18 18 6 6 0 25 56 17
2019 AS-06 0 38 44 6 13 0 0 19 38 16
2018 AS 10 21 39 19 11 0 0 31 31 296
2018 AS-01 12 21 36 18 12 0 1 31 32 146
2018 AS-02 10 18 42 21 9 0 0 30 29 77
2018 AS-03 4 28 32 16 20 0 0 36 32 25
2018 AS-04 0 18 65 12 6 0 0 18 18 17
2018 AS-06 8 15 46 23 8 0 0 31 23 13
2017 AS 10 16 41 22 10 0 0 32 26 297
2017 AS-01 11 16 41 23 9 0 0 32 27 147
2017 AS-02 15 14 42 19 10 0 0 30 29 79
2017 AS-03 4 19 45 20 12 0 0 32 23 24
2017 AS-04 0 18 37 27 19 0 0 45 18 21
2017 AS-05 0 41 20 20 20 0 0 39 41 10
2017 AS-06 8 17 33 33 8 0 0 42 25 12

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AS 32 48 11 6 1 1 0 81 7 311
2019 AS-01 37 44 12 3 2 1 0 82 5 148
2019 AS-02 26 54 11 9 0 0 0 80 9 81
2019 AS-03 28 48 14 10 0 0 0 76 10 29
2019 AS-04 35 47 12 6 0 0 0 82 6 17
2019 AS-06 38 56 0 6 0 0 0 94 6 16
2018 AS 27 41 18 8 4 2 0 69 13 299
2018 AS-01 30 40 16 9 4 1 0 71 14 148
2018 AS-02 21 44 19 8 8 1 0 65 16 78
2018 AS-03 24 48 12 8 0 8 0 78 9 25
2018 AS-04 18 53 29 0 0 0 0 71 0 17
2018 AS-06 31 46 23 0 0 0 0 77 0 13
2017 AS 24 39 18 8 6 5 0 67 15 296
2017 AS-01 27 37 15 11 5 6 0 67 16 146
2017 AS-02 18 41 24 4 9 5 0 62 13 79
2017 AS-03 34 41 8 4 13 0 0 75 17 24
2017 AS-04 18 37 13 18 0 14 0 64 21 21
2017 AS-05 20 39 29 12 0 0 0 59 12 10
2017 AS-06 33 58 8 0 0 0 0 92 0 12

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AS 29 34 15 14 6 0 0 64 21 311
2019 AS-01 31 32 13 14 8 1 1 64 23 147
2019 AS-02 26 38 18 15 4 0 0 63 18 82
2019 AS-03 28 41 14 10 7 0 0 69 17 29
2019 AS-04 24 29 12 29 6 0 0 53 35 17
2019 AS-06 38 56 6 0 0 0 0 94 0 16
2018 AS 24 37 19 12 7 1 0 62 19 298
2018 AS-01 24 39 17 15 5 1 0 63 20 148
2018 AS-02 23 34 25 6 12 0 0 57 18 77
2018 AS-03 28 40 16 8 4 4 0 71 13 25
2018 AS-04 12 35 35 12 6 0 0 47 18 17
2018 AS-06 46 31 8 15 0 0 0 77 15 13
2017 AS 18 43 18 12 6 3 0 63 19 297
2017 AS-01 20 40 19 11 7 3 1 62 18 147
2017 AS-02 14 40 23 10 11 2 0 55 22 79
2017 AS-03 16 59 8 13 4 0 0 75 17 24
2017 AS-04 19 49 0 22 0 10 0 75 25 21
2017 AS-05 10 49 10 22 0 10 0 65 24 10
2017 AS-06 25 50 17 8 0 0 0 75 8 12
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 AS 13 87 312
2019 AS-01 13 87 148
2019 AS-02 13 87 82
2019 AS-03 21 79 29
2019 AS-04 6 94 17
2019 AS-06 13 88 16
2017 AS 13 87 296
2017 AS-01 11 89 147
2017 AS-02 16 84 79
2017 AS-03 26 74 24
2014 AS 8 92 234
2014 AS-02 11 89 62

Question 80. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 AS 80 20 41
2019 AS-01 68 32 19
2019 AS-02 100 0 11
2017 AS 70 30 39
2017 AS-01 65 35 17
2017 AS-02 77 23 13
2014 AS 89 11 18

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AS 45 39 0 13 3 0 0 84 16 31
2019 AS-01 27 64 0 9 0 0 0 91 9 11
2019 AS-02 64 9 0 18 9 0 0 73 27 11
2017 AS 57 28 7 4 0 4 0 88 4 27
2017 AS-01 71 18 0 11 0 0 0 89 11 11
2017 AS-02 41 29 20 0 0 10 0 78 0 10
2014 AS 50 31 13 6 0 0 0 81 6 16
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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AS 23 32 22 13 10 0 0 23 77 310
2019 AS-01 24 36 22 10 8 0 0 24 76 146
2019 AS-02 22 32 15 17 15 0 0 22 78 82
2019 AS-03 21 28 34 0 17 0 0 21 79 29
2019 AS-04 24 29 24 24 0 0 0 24 76 17
2019 AS-06 31 19 25 13 13 0 0 31 69 16
2018 AS 23 28 22 12 12 2 1 24 76 298
2018 AS-01 26 26 21 11 13 2 1 27 73 147
2018 AS-02 23 35 22 14 5 1 0 23 77 78
2018 AS-03 12 20 40 20 8 0 0 12 88 25
2018 AS-04 6 24 6 12 47 6 0 6 94 17
2018 AS-06 38 31 15 15 0 0 0 38 62 13
2017 AS 27 20 21 17 14 1 0 28 72 297
2017 AS-01 28 19 20 16 15 2 1 29 71 147
2017 AS-02 21 24 23 19 13 0 0 21 79 79
2017 AS-03 20 17 25 25 13 0 0 20 80 24
2017 AS-04 31 18 24 6 22 0 0 31 69 21
2017 AS-05 20 29 29 10 12 0 0 20 80 10
2017 AS-06 58 8 8 25 0 0 0 58 42 12

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 AS 69 31 239
2019 AS-01 67 33 111
2019 AS-02 66 34 64
2019 AS-03 78 22 23
2019 AS-04 77 23 13
2019 AS-06 82 18 11

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 AS 36 64 235
2019 AS-01 39 61 110
2019 AS-02 37 63 62
2019 AS-03 30 70 23
2019 AS-04 46 54 13
2019 AS-06 27 73 11
2018 AS 33 67 221
2018 AS-01 38 63 104
2018 AS-02 29 71 59
2018 AS-03 32 68 22
2018 AS-04 20 80 15

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AS 14 29 19 19 14 0 4 45 35 237
2019 AS-01 18 29 17 19 12 1 5 50 32 111
2019 AS-02 14 32 21 19 11 0 3 48 31 63
2019 AS-03 0 26 26 22 26 0 0 26 48 23
2019 AS-04 23 38 0 15 15 0 8 67 33 13
2019 AS-06 9 36 27 18 9 0 0 45 27 11
2018 AS 17 27 16 18 17 1 4 46 38 218
2018 AS-01 24 29 14 15 14 2 3 55 30 101
2018 AS-02 14 24 20 22 14 0 7 40 38 59
2018 AS-03 5 23 9 36 23 0 5 29 62 22
2018 AS-04 13 33 13 0 40 0 0 47 40 15
2017 AS 9 26 17 17 19 2 9 40 41 210
2017 AS-01 11 25 14 17 20 1 12 41 42 101
2017 AS-02 5 30 26 15 13 3 8 39 31 62
2017 AS-03 6 21 22 17 35 0 0 27 51 19
2017 AS-04 20 40 14 6 13 0 6 65 21 14

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AS 4 16 18 22 29 2 8 23 58 237
2019 AS-01 3 17 17 23 28 4 8 22 58 111
2019 AS-02 5 19 19 24 22 2 10 27 52 63
2019 AS-03 4 17 17 13 39 0 9 24 57 23
2019 AS-04 15 0 31 15 38 0 0 15 54 13
2019 AS-06 0 18 18 27 36 0 0 18 64 11
2018 AS 6 12 12 19 42 3 6 20 67 219
2018 AS-01 7 11 12 18 44 3 6 19 68 102
2018 AS-02 10 8 19 17 34 3 8 21 58 59
2018 AS-03 0 14 9 36 32 0 9 15 75 22
2018 AS-04 0 13 0 13 73 0 0 13 87 15
2017 AS 1 10 12 14 52 2 9 12 74 210
2017 AS-01 1 11 13 11 53 2 9 14 72 101
2017 AS-02 2 6 13 18 50 3 8 9 77 62
2017 AS-03 0 10 6 13 56 0 15 12 81 19
2017 AS-04 0 13 27 14 40 0 6 14 58 14

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AS 36 16 16 12 11 1 7 58 25 310
2019 AS-01 41 16 15 8 9 0 10 64 20 148
2019 AS-02 38 14 19 12 10 1 6 56 24 81
2019 AS-03 24 14 28 17 14 0 3 39 32 29
2019 AS-04 18 29 18 24 12 0 0 47 35 17
2019 AS-06 38 25 13 6 13 6 0 67 20 16
2018 AS 37 16 14 9 16 0 6 58 27 299
2018 AS-01 41 18 17 7 13 0 5 61 21 148
2018 AS-02 41 13 8 9 17 1 12 62 29 78
2018 AS-03 36 16 12 16 16 0 4 54 33 25
2018 AS-04 24 18 6 18 35 0 0 41 53 17
2018 AS-06 23 31 23 15 8 0 0 54 23 13
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