2019 Public Service Employee Survey Results for Parks Canada by Question 94. Please indicate your occupational group and level. Occupational group and level - AR

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AR 29 42 4 25 0 0 0 71 25 24
2019 AR-04 27 45 0 27 0 0 0 73 27 11
2017 AR 10 60 20 5 5 0 0 70 10 20
2014 AR 10 80 0 10 0 0 0 90 10 10
2011 AR 39 39 8 11 3 0 0 78 14 36
2011 AR-04 26 52 4 17 0 0 0 78 17 23

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AR 67 21 4 4 4 0 0 88 8 24
2019 AR-04 73 18 9 0 0 0 0 91 0 11
2017 AR 35 30 10 20 5 0 0 65 25 20
2014 AR 90 10 0 0 0 0 0 100 0 10
2011 AR 75 17 3 6 0 0 0 92 6 36
2011 AR-04 70 22 4 4 0 0 0 91 4 23

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AR 38 46 0 13 4 0 0 83 17 24
2019 AR-04 36 55 0 9 0 0 0 91 9 11
2017 AR 20 30 15 30 5 0 0 50 35 20
2014 AR 20 60 0 20 0 0 0 80 20 10
2011 AR 36 47 8 6 3 0 0 83 8 36
2011 AR-04 30 52 9 9 0 0 0 83 9 23

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AR 21 50 13 17 0 0 0 71 17 24
2019 AR-04 9 36 18 36 0 0 0 45 36 11
2018 AR 8 42 15 19 15 0 0 50 35 26
2018 AR-04 0 45 9 18 27 0 0 45 45 11
2017 AR 5 45 15 25 10 0 0 50 35 20
2014 AR 10 50 10 20 10 0 0 60 30 10
2011 AR 11 47 19 8 14 0 0 58 22 36
2011 AR-04 4 61 17 9 9 0 0 65 17 23

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AR 42 50 8 0 0 0 0 92 0 24
2019 AR-04 18 64 18 0 0 0 0 82 0 11
2017 AR 35 45 10 5 5 0 0 80 10 20
2014 AR 40 50 0 10 0 0 0 90 10 10

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AR 46 33 8 8 4 0 0 79 13 24
2019 AR-04 55 27 0 18 0 0 0 82 18 11
2018 AR 46 42 4 8 0 0 0 88 8 26
2018 AR-04 55 27 0 18 0 0 0 82 18 11
2017 AR 45 35 5 10 5 0 0 80 15 20
2014 AR 30 60 0 10 0 0 0 90 10 10
2011 AR 39 39 6 8 8 0 0 78 17 36
2011 AR-04 35 52 0 4 9 0 0 87 13 23

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AR 38 33 21 8 0 0 0 71 8 24
2019 AR-04 45 27 18 9 0 0 0 73 9 11
2018 AR 35 50 12 4 0 0 0 85 4 26
2018 AR-04 45 36 9 9 0 0 0 82 9 11
2017 AR 40 40 15 5 0 0 0 80 5 20
2014 AR 50 40 10 0 0 0 0 90 0 10
2011 AR 25 42 22 8 3 0 0 67 11 36
2011 AR-04 17 48 22 13 0 0 0 65 13 23

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AR 33 42 13 13 0 0 0 75 13 24
2019 AR-04 27 45 18 9 0 0 0 73 9 11
2018 AR 31 38 19 8 4 0 0 69 12 26
2018 AR-04 36 36 18 9 0 0 0 73 9 11
2017 AR 20 50 5 25 0 0 0 70 25 20
2014 AR 30 50 0 0 20 0 0 80 20 10
2011 AR 19 47 8 14 11 0 0 67 25 36
2011 AR-04 17 39 13 17 13 0 0 57 30 23

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AR 13 63 13 13 0 0 0 75 13 24
2019 AR-04 9 64 9 18 0 0 0 73 18 11
2018 AR 23 58 8 8 4 0 0 81 12 26
2018 AR-04 36 36 18 0 9 0 0 73 9 11
2017 AR 20 55 10 10 5 0 0 75 15 20

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AR 33 38 21 8 0 0 0 71 8 24
2019 AR-04 18 45 27 9 0 0 0 64 9 11
2018 AR 42 42 8 4 4 0 0 85 8 26
2018 AR-04 36 36 18 0 9 0 0 73 9 11
2017 AR 40 35 20 5 0 0 0 75 5 20
2014 AR 60 30 10 0 0 0 0 90 0 10
2011 AR 47 36 11 6 0 0 0 83 6 36
2011 AR-04 48 39 9 4 0 0 0 87 4 23

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AR 29 46 13 8 4 0 0 75 13 24
2019 AR-04 18 55 9 9 9 0 0 73 18 11
2018 AR 38 42 8 8 4 0 0 81 12 26
2018 AR-04 45 36 0 9 9 0 0 82 18 11
2017 AR 35 35 20 5 5 0 0 70 10 20

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AR 42 46 13 0 0 0 0 88 0 24
2019 AR-04 36 45 18 0 0 0 0 82 0 11
2018 AR 46 31 19 4 0 0 0 77 4 26
2018 AR-04 55 18 27 0 0 0 0 73 0 11
2017 AR 50 35 5 10 0 0 0 85 10 20
2014 AR 80 20 0 0 0 0 0 100 0 10
2011 AR 53 36 11 0 0 0 0 89 0 36
2011 AR-04 43 39 17 0 0 0 0 83 0 23

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AR 21 46 21 13 0 0 0 67 13 24
2019 AR-04 9 64 18 9 0 0 0 73 9 11
2018 AR 23 42 23 12 0 0 0 65 12 26
2018 AR-04 18 27 45 9 0 0 0 45 9 11
2017 AR 25 45 15 15 0 0 0 70 15 20
2014 AR 30 20 20 20 10 0 0 50 30 10
2011 AR 11 50 14 8 17 0 0 61 25 36
2011 AR-04 4 48 17 13 17 0 0 52 30 23

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AR 13 42 17 29 0 0 0 54 29 24
2019 AR-04 0 64 18 18 0 0 0 64 18 11
2018 AR 23 31 27 19 0 0 0 54 19 26
2018 AR-04 18 36 36 9 0 0 0 55 9 11
2017 AR 25 45 25 5 0 0 0 70 5 20
2014 AR 40 20 10 10 10 10 0 67 22 10

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AR 21 29 38 13 0 0 0 50 13 24
2019 AR-04 9 18 55 18 0 0 0 27 18 11
2018 AR 23 38 23 15 0 0 0 62 15 26
2018 AR-04 18 36 27 18 0 0 0 55 18 11
2017 AR 30 20 35 15 0 0 0 50 15 20
2014 AR 40 20 10 30 0 0 0 60 30 10
2011 AR 33 50 8 6 3 0 0 83 8 36
2011 AR-04 26 61 9 4 0 0 0 87 4 23

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AR 42 42 17 0 0 0 0 83 0 24
2019 AR-04 36 36 27 0 0 0 0 73 0 11
2018 AR 54 27 12 8 0 0 0 81 8 26
2018 AR-04 45 36 18 0 0 0 0 82 0 11
2017 AR 45 35 15 5 0 0 0 80 5 20
2014 AR 70 30 0 0 0 0 0 100 0 10
2011 AR 39 39 14 6 3 0 0 78 8 36
2011 AR-04 35 43 13 9 0 0 0 78 9 23

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AR 17 38 21 21 4 0 0 54 25 24
2019 AR-04 9 45 27 18 0 0 0 55 18 11
2018 AR 27 31 23 19 0 0 0 58 19 26
2018 AR-04 45 18 27 9 0 0 0 64 9 11
2017 AR 20 65 5 10 0 0 0 85 10 20
2014 AR 30 50 10 10 0 0 0 80 10 10
2011 AR 31 47 19 3 0 0 0 78 3 36
2011 AR-04 26 52 17 4 0 0 0 78 4 23

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AR 0 29 38 29 4 0 0 33 29 24
2019 AR-04 0 27 45 27 0 0 0 27 27 11
2018 AR 4 44 24 16 8 0 4 25 50 25
2018 AR-04 0 55 9 27 9 0 0 36 55 11
2017 AR 15 15 65 0 5 0 0 5 30 20
2014 AR 0 0 100 0 0 0 0 0 0 10
2011 AR 8 31 44 14 0 3 0 14 40 36
2011 AR-04 4 35 48 13 0 0 0 13 39 23

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AR 13 25 33 29 0 0 0 29 38 24
2019 AR-04 9 36 36 18 0 0 0 18 45 11
2018 AR 4 31 35 23 8 0 0 31 35 26
2018 AR-04 0 36 27 18 18 0 0 36 36 11
2017 AR 10 35 25 25 5 0 0 30 45 20
2014 AR 0 10 60 20 10 0 0 30 10 10
2011 AR 11 19 42 11 8 6 3 21 33 36
2011 AR-04 9 17 43 13 9 4 4 24 29 23

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AR 21 29 42 4 4 0 0 8 50 24
2019 AR-04 36 27 27 0 9 0 0 9 64 11
2018 AR 27 31 27 15 0 0 0 15 58 26
2018 AR-04 27 36 18 18 0 0 0 18 64 11
2017 AR 25 45 20 10 0 0 0 10 70 20
2014 AR 20 30 30 20 0 0 0 20 50 10
2011 AR 19 39 25 11 3 3 0 14 60 36
2011 AR-04 26 43 17 9 4 0 0 13 70 23

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AR 4 25 33 33 4 0 0 38 29 24
2019 AR-04 0 27 55 18 0 0 0 18 27 11
2018 AR 4 19 42 35 0 0 0 35 23 26
2018 AR-04 9 9 64 18 0 0 0 18 18 11
2017 AR 10 20 40 30 0 0 0 30 30 20
2014 AR 0 10 50 30 10 0 0 40 10 10
2011 AR 3 19 36 36 3 3 0 40 23 36
2011 AR-04 4 13 52 30 0 0 0 30 17 23

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AR 13 17 38 29 4 0 0 33 29 24
2019 AR-04 18 18 45 18 0 0 0 18 36 11
2018 AR 12 24 44 8 4 4 4 13 39 25
2018 AR-04 20 30 40 0 0 10 0 0 56 10
2017 AR 0 15 50 30 5 0 0 35 15 20
2014 AR 20 30 30 20 0 0 0 20 50 10
2011 AR 11 17 40 26 3 3 0 29 29 35
2011 AR-04 9 18 45 27 0 0 0 27 27 22

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AR 4 25 42 25 0 0 4 26 30 24
2019 AR-04 0 55 18 27 0 0 0 27 55 11
2018 AR 19 23 15 27 12 0 4 40 44 26
2018 AR-04 18 18 9 45 9 0 0 55 36 11
2017 AR 0 20 35 40 5 0 0 45 20 20
2014 AR 0 20 40 40 0 0 0 40 20 10
2011 AR 8 6 36 36 6 6 3 45 15 36
2011 AR-04 4 9 48 30 4 0 4 36 14 23

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AR 13 29 33 25 0 0 0 25 42 24
2019 AR-04 27 27 36 9 0 0 0 9 55 11
2018 AR 19 35 27 12 0 0 8 13 58 26
2018 AR-04 18 36 18 18 0 0 9 20 60 11
2017 AR 5 25 65 5 0 0 0 5 30 20
2014 AR 20 20 30 30 0 0 0 30 40 10

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AR 13 25 33 21 8 0 0 29 38 24
2019 AR-04 9 18 45 18 9 0 0 27 27 11
Top of Page

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AR 71 8 0 21 0 0 0 79 21 24
2019 AR-04 82 0 0 18 0 0 0 82 18 11
2017 AR 40 15 15 20 10 0 0 55 30 20
2014 AR 100 0 0 0 0 0 0 100 0 10
2011 AR 78 8 6 3 0 0 6 91 3 36
2011 AR-04 74 9 9 4 0 0 4 86 5 23

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AR 21 38 21 4 4 13 0 67 10 24
2019 AR-04 18 45 27 9 0 0 0 64 9 11
2018 AR 12 35 31 0 8 15 0 55 9 26
2018 AR-04 0 36 45 0 9 9 0 40 10 11
2017 AR 10 20 20 15 5 15 15 43 29 20
2014 AR 20 30 0 0 0 50 0 100 0 10

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AR 50 33 8 8 0 0 0 83 8 24
2019 AR-04 45 27 18 9 0 0 0 73 9 11
2018 AR 54 19 4 15 8 0 0 73 23 26
2018 AR-04 64 18 0 9 9 0 0 82 18 11
2017 AR 40 45 5 0 10 0 0 85 10 20
2014 AR 50 40 0 0 0 10 0 100 0 10

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AR 58 33 8 0 0 0 0 92 0 24
2019 AR-04 55 36 9 0 0 0 0 91 0 11
2018 AR 58 27 8 8 0 0 0 85 8 26
2018 AR-04 73 18 9 0 0 0 0 91 0 11
2017 AR 45 40 5 10 0 0 0 85 10 20
2014 AR 90 10 0 0 0 0 0 100 0 10

Question 23. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AR 54 29 8 8 0 0 0 83 8 24
2019 AR-04 36 36 9 18 0 0 0 73 18 11
2018 AR 54 31 8 8 0 0 0 85 8 26
2018 AR-04 55 27 9 9 0 0 0 82 9 11
Top of Page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AR 54 33 13 0 0 0 0 88 0 24
2019 AR-04 45 55 0 0 0 0 0 100 0 11

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AR 29 33 13 25 0 0 0 63 25 24
2019 AR-04 9 45 27 18 0 0 0 55 18 11
2018 AR 27 35 23 12 4 0 0 62 15 26
2018 AR-04 18 36 27 9 9 0 0 55 18 11
2017 AR 25 35 20 5 15 0 0 60 20 20
2014 AR 50 30 0 0 20 0 0 80 20 10
2011 AR 44 33 11 3 8 0 0 78 11 36
2011 AR-04 39 35 17 4 4 0 0 74 9 23

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AR 42 25 13 4 17 0 0 67 21 24
2019 AR-04 27 36 18 0 18 0 0 64 18 11
2018 AR 40 36 16 4 4 0 0 76 8 25
2018 AR-04 30 30 30 0 10 0 0 60 10 10
2017 AR 35 40 10 5 10 0 0 75 15 20
2014 AR 50 20 10 0 10 10 0 78 11 10
2011 AR 53 22 17 3 6 0 0 75 8 36
2011 AR-04 43 30 17 4 4 0 0 74 9 23

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AR 38 29 17 0 17 0 0 67 17 24
2019 AR-04 9 45 27 0 18 0 0 55 18 11
2018 AR 38 42 12 4 4 0 0 81 8 26
2018 AR-04 18 45 27 0 9 0 0 64 9 11
2017 AR 20 60 0 10 10 0 0 80 20 20
2014 AR 40 30 0 20 10 0 0 70 30 10
2011 AR 47 33 3 11 6 0 0 81 17 36
2011 AR-04 39 43 4 9 4 0 0 83 13 23

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AR 88 8 0 0 0 0 4 100 0 24
2019 AR-04 91 9 0 0 0 0 0 100 0 11
2017 AR 65 20 5 5 5 0 0 85 10 20
2014 AR 90 10 0 0 0 0 0 100 0 10
2011 AR 78 8 6 0 3 0 6 91 3 36
2011 AR-04 74 9 9 0 4 0 4 86 5 23

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AR 71 13 0 4 0 8 4 95 5 24
2019 AR-04 64 18 0 0 0 18 0 100 0 11
2017 AR 50 40 5 0 0 5 0 95 0 20
2014 AR 40 30 0 20 0 10 0 78 22 10
2011 AR 44 17 22 6 3 3 6 67 9 36
2011 AR-04 39 22 22 9 0 4 4 67 10 23

Question 30. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AR 54 21 21 4 0 0 0 75 4 24
2019 AR-04 36 27 36 0 0 0 0 64 0 11
2018 AR 65 27 4 0 0 4 0 96 0 26
2018 AR-04 45 45 0 0 0 9 0 100 0 11
2017 AR 55 25 15 0 5 0 0 80 5 20

Question 31. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AR 38 29 8 21 4 0 0 67 25 24
2019 AR-04 18 55 9 18 0 0 0 73 18 11
2018 AR 42 35 19 0 4 0 0 77 4 26
2018 AR-04 27 27 36 0 9 0 0 55 9 11
2017 AR 25 50 10 0 15 0 0 75 15 20
2014 AR 50 30 0 0 20 0 0 80 20 10
Top of Page

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AR 33 17 33 0 4 13 0 57 5 24
2019 AR-04 18 18 45 0 0 18 0 44 0 11
2018 AR 23 35 23 8 0 12 0 65 9 26
2018 AR-04 18 18 36 0 0 27 0 50 0 11
2017 AR 20 25 30 5 5 15 0 53 12 20
2014 AR 50 20 0 10 10 10 0 78 22 10
2011 AR 19 33 17 14 8 8 0 58 24 36
2011 AR-04 13 26 26 22 9 4 0 41 32 23

Question 35. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AR 8 38 33 13 4 4 0 48 17 24
2019 AR-04 9 27 45 9 0 9 0 40 10 11
2018 AR 15 38 27 12 4 4 0 56 16 26
2018 AR-04 9 45 27 9 0 9 0 60 10 11
2017 AR 10 45 30 5 5 5 0 58 11 20
2014 AR 20 40 10 20 10 0 0 60 30 10
2011 AR 19 28 19 17 17 0 0 47 33 36
2011 AR-04 9 30 17 22 22 0 0 39 43 23

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AR 0 38 42 21 0 0 0 38 21 24
2019 AR-04 0 27 64 9 0 0 0 27 9 11
2018 AR 8 31 38 15 0 8 0 42 17 26
2018 AR-04 9 27 36 9 0 18 0 44 11 11
2017 AR 5 25 40 5 5 20 0 38 13 20
2014 AR 0 20 30 40 10 0 0 20 50 10
2011 AR 6 28 25 28 14 0 0 33 42 36
2011 AR-04 0 26 35 26 13 0 0 26 39 23

Question 37. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AR 4 33 25 25 8 0 4 39 35 24
2019 AR-04 0 27 45 18 9 0 0 27 27 11
2018 AR 8 35 35 12 8 4 0 44 20 26
2018 AR-04 0 36 36 9 9 9 0 40 20 11
2017 AR 5 30 40 20 5 0 0 35 25 20
2014 AR 0 50 10 40 0 0 0 50 40 10
2011 AR 17 33 17 19 14 0 0 50 33 36
2011 AR-04 9 35 13 26 17 0 0 43 43 23

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AR 38 29 13 8 4 8 0 73 14 24
2019 AR-04 36 27 18 9 0 9 0 70 10 11
Top of Page

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AR 4 58 8 21 8 0 0 63 29 24
2019 AR-04 0 73 18 0 9 0 0 73 9 11
2018 AR 31 50 4 8 8 0 0 81 15 26
2018 AR-04 36 45 0 9 9 0 0 82 18 11
2017 AR 20 60 15 5 0 0 0 80 5 20
2014 AR 30 60 10 0 0 0 0 90 0 10
2011 AR 44 25 17 8 6 0 0 69 14 36
2011 AR-04 39 35 22 0 4 0 0 74 4 23

Question 40. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AR 4 17 42 33 4 0 0 21 38 24
2019 AR-04 0 18 45 36 0 0 0 18 36 11

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AR 21 46 17 13 4 0 0 67 17 24
2019 AR-04 18 55 9 18 0 0 0 73 18 11
2018 AR 31 35 15 15 0 4 0 68 16 26
2018 AR-04 18 45 18 18 0 0 0 64 18 11
2017 AR 15 40 15 25 5 0 0 55 30 20
2014 AR 40 50 0 0 0 10 0 100 0 10
2011 AR 28 33 11 6 14 8 0 67 21 36
2011 AR-04 35 17 17 9 17 4 0 55 27 23

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AR 21 54 17 0 4 0 4 78 4 24
2019 AR-04 27 55 18 0 0 0 0 82 0 11
2018 AR 27 42 15 12 0 4 0 72 12 26
2018 AR-04 27 55 9 9 0 0 0 82 9 11

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AR 13 25 21 4 8 29 0 53 18 24
2019 AR-04 0 36 18 0 9 36 0 57 14 11
2018 AR 27 12 15 8 12 27 0 53 26 26
2018 AR-04 18 0 18 9 18 36 0 29 43 11
2017 AR 20 5 30 10 5 25 5 36 21 20
2014 AR 20 10 20 10 10 30 0 43 29 10
2011 AR 8 22 14 17 8 31 0 44 36 36
2011 AR-04 9 17 17 22 4 30 0 38 38 23

Question 44. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AR 8 42 33 13 4 0 0 50 17 24
2019 AR-04 9 27 27 27 9 0 0 36 36 11
2018 AR 12 46 23 19 0 0 0 58 19 26
2018 AR-04 0 36 45 18 0 0 0 36 18 11
2017 AR 10 35 40 15 0 0 0 45 15 20
2014 AR 0 60 0 30 10 0 0 60 40 10
2011 AR 6 44 19 8 19 3 0 51 29 36
2011 AR-04 0 52 22 9 13 4 0 55 23 23

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AR 13 13 33 33 8 0 0 25 42 24
2019 AR-04 9 9 55 18 9 0 0 18 27 11
2018 AR 12 35 12 31 4 8 0 50 38 26
2018 AR-04 0 55 0 18 9 18 0 67 33 11
2017 AR 5 35 10 30 10 10 0 44 44 20
2014 AR 10 30 20 10 20 10 0 44 33 10
2011 AR 6 31 19 14 28 3 0 37 43 36
2011 AR-04 0 43 22 13 22 0 0 43 35 23

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AR 58 25 8 4 0 0 4 87 4 24
2019 AR-04 64 9 9 9 0 0 9 80 10 11

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AR 38 17 21 8 8 0 8 59 18 24
2019 AR-04 36 18 18 9 0 0 18 67 11 11

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AR 38 33 21 4 0 0 4 74 4 24
2019 AR-04 36 18 27 9 0 0 9 60 10 11

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AR 33 21 25 8 0 4 8 62 10 24
2019 AR-04 9 18 36 18 0 9 9 33 22 11

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AR 21 21 17 25 8 8 0 45 36 24
2019 AR-04 9 9 27 36 9 9 0 20 50 11

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AR 75 13 4 4 0 4 0 91 4 24
2019 AR-04 82 0 9 0 0 9 0 90 0 11

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AR 75 13 4 4 0 4 0 91 4 24
2019 AR-04 100 0 0 0 0 0 0 100 0 11

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AR 88 4 0 0 0 0 8 100 0 24
2019 AR-04 100 0 0 0 0 0 0 100 0 11

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AR 8 46 17 17 8 4 0 57 26 24
2019 AR-04 0 55 18 18 0 9 0 60 20 11
2018 AR 15 42 19 19 0 4 0 60 20 26
2018 AR-04 9 45 18 18 0 9 0 60 20 11
2017 AR 20 30 30 15 0 5 0 53 16 20

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AR 33 42 13 13 0 0 0 75 13 24
2019 AR-04 36 36 18 9 0 0 0 73 9 11
2018 AR 50 19 23 8 0 0 0 69 8 26
2018 AR-04 36 27 36 0 0 0 0 64 0 11
2017 AR 35 40 20 5 0 0 0 75 5 20
2014 AR 30 60 10 0 0 0 0 90 0 10
2011 AR 29 34 20 6 3 9 0 69 9 35
2011 AR-04 32 32 27 5 0 5 0 67 5 22

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AR 33 42 13 8 0 4 0 78 9 24
2019 AR-04 45 36 18 0 0 0 0 82 0 11
2018 AR 46 27 15 12 0 0 0 73 12 26
2018 AR-04 45 27 18 9 0 0 0 73 9 11
2017 AR 35 35 15 10 0 5 0 74 11 20
2014 AR 30 20 10 10 0 30 0 71 14 10

Question 50. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AR 63 29 0 8 0 0 0 92 8 24
2019 AR-04 64 27 0 9 0 0 0 91 9 11
2018 AR 46 42 8 4 0 0 0 88 4 26
2018 AR-04 45 36 9 9 0 0 0 82 9 11
2017 AR 40 45 5 10 0 0 0 85 10 20
2014 AR 40 50 0 10 0 0 0 90 10 10
2011 AR 29 46 17 3 6 0 0 74 9 35
2011 AR-04 23 45 23 5 5 0 0 68 9 22

Question 51. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AR 33 42 13 13 0 0 0 75 13 24
2019 AR-04 36 45 9 9 0 0 0 82 9 11
2018 AR 35 54 4 8 0 0 0 88 8 26
2018 AR-04 55 27 9 9 0 0 0 82 9 11
2017 AR 35 40 25 0 0 0 0 75 0 20
2014 AR 40 40 20 0 0 0 0 80 0 10
2011 AR 33 31 22 6 8 0 0 64 14 36
2011 AR-04 30 35 22 9 4 0 0 65 13 23

Question 52. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AR 29 46 13 13 0 0 0 75 13 24
2019 AR-04 36 45 9 9 0 0 0 82 9 11
2018 AR 31 42 15 12 0 0 0 73 12 26
2018 AR-04 55 9 18 18 0 0 0 64 18 11
2017 AR 40 25 20 10 0 5 0 68 11 20
2014 AR 40 50 0 10 0 0 0 90 10 10
2011 AR 22 36 19 14 8 0 0 58 22 36
2011 AR-04 17 39 26 13 4 0 0 57 17 23

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AR 38 29 17 13 4 0 0 67 17 24
2019 AR-04 45 27 18 9 0 0 0 73 9 11
2018 AR 42 23 27 4 4 0 0 65 8 26
2018 AR-04 36 36 18 9 0 0 0 73 9 11
2017 AR 45 30 15 5 0 5 0 79 5 20
2014 AR 40 30 10 10 10 0 0 70 20 10
2011 AR 36 25 14 14 6 6 0 65 21 36
2011 AR-04 35 30 13 13 4 4 0 68 18 23
Top of Page

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2019 AR 21 42 38 24
2019 AR-04 9 45 45 11
2018 AR 19 42 38 26
2018 AR-04 0 73 27 11
2017 AR 5 55 40 20
2014 AR 10 60 30 10
2011 AR 8 42 50 36
2011 AR-04 4 52 43 23
Top of Page

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AR 42 38 13 8 0 0 0 79 8 24
2019 AR-04 36 55 9 0 0 0 0 91 0 11

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AR 63 25 8 0 0 4 0 91 0 24
2019 AR-04 45 36 18 0 0 0 0 82 0 11
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AR 4 4 13 8 4 54 13 25 38 24
2019 AR-04 0 0 18 9 0 64 9 0 33 11
2018 AR 8 8 27 0 0 54 4 36 0 26
2018 AR-04 9 9 9 0 0 73 0 67 0 11
2017 AR 5 5 15 5 0 60 10 33 17 20
2014 AR 10 0 20 0 0 70 0 33 0 10

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AR 38 25 8 13 4 13 0 71 19 24
2019 AR-04 45 27 9 9 0 9 0 80 10 11
2018 AR 12 38 23 0 0 27 0 68 0 26
2018 AR-04 18 45 18 0 0 18 0 78 0 11
2017 AR 25 25 20 5 0 20 5 67 7 20
2014 AR 40 20 20 0 0 20 0 75 0 10
2011 AR 33 44 11 8 3 0 0 78 11 36
2011 AR-04 30 48 13 9 0 0 0 78 9 23
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AR 0 4 21 0 4 63 8 14 14 24
2019 AR-04 0 0 27 0 0 64 9 0 0 11
2018 AR 19 4 15 4 0 54 4 55 9 26
2018 AR-04 27 0 0 0 0 73 0 100 0 11
2017 AR 5 10 15 0 5 60 5 43 14 20
2014 AR 0 0 10 0 0 90 0 0 0 10

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AR 25 29 17 0 8 21 0 68 11 24
2019 AR-04 27 18 27 0 0 27 0 63 0 11
2018 AR 27 42 15 0 0 15 0 82 0 26
2018 AR-04 36 27 18 0 0 18 0 78 0 11
2017 AR 30 25 20 5 0 20 0 69 6 20
2014 AR 10 30 20 0 0 40 0 67 0 10
2011 AR 47 31 14 3 3 3 0 80 6 36
2011 AR-04 52 35 13 0 0 0 0 87 0 23
Top of Page

Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AR 21 13 33 17 17 0 0 33 33 24
2019 AR-04 36 9 27 18 9 0 0 45 27 11
2018 AR 23 19 27 0 27 0 4 44 28 26
2018 AR-04 27 27 27 0 9 0 9 60 10 11
2017 AR 10 45 20 10 15 0 0 55 25 20

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AR 4 33 25 25 13 0 0 38 38 24
2019 AR-04 9 27 18 36 9 0 0 36 45 11
2018 AR 12 19 31 23 15 0 0 31 38 26
2018 AR-04 0 27 55 9 9 0 0 27 18 11
2017 AR 0 40 40 15 5 0 0 40 20 20

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AR 29 25 25 13 8 0 0 54 21 24
2019 AR-04 18 27 36 18 0 0 0 45 18 11
2018 AR 15 35 31 15 4 0 0 50 19 26
2018 AR-04 0 45 27 27 0 0 0 45 27 11
2017 AR 20 25 35 15 5 0 0 45 20 20

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AR 21 25 25 17 13 0 0 46 29 24
2019 AR-04 9 36 27 18 9 0 0 45 27 11
2018 AR 4 23 38 23 8 4 0 28 32 26
2018 AR-04 0 18 45 27 0 9 0 20 30 11
2017 AR 5 25 45 20 5 0 0 30 25 20

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AR 50 25 8 4 13 0 0 75 17 24
2019 AR-04 36 36 18 0 9 0 0 73 9 11
2018 AR 31 31 27 0 8 0 4 64 8 26
2018 AR-04 36 18 36 0 9 0 0 55 9 11
2017 AR 35 30 30 5 0 0 0 65 5 20

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AR 33 29 13 17 8 0 0 63 25 24
2019 AR-04 27 36 18 18 0 0 0 64 18 11
2018 AR 27 27 31 12 4 0 0 54 15 26
2018 AR-04 27 27 27 18 0 0 0 55 18 11
2017 AR 25 35 35 5 0 0 0 60 5 20

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AR 25 42 21 8 4 0 0 67 13 24
2019 AR-04 27 27 27 18 0 0 0 55 18 11
2018 AR 15 31 42 12 0 0 0 46 12 26
2018 AR-04 9 18 55 18 0 0 0 27 18 11
2017 AR 15 45 25 5 10 0 0 60 15 20

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AR 21 33 29 8 8 0 0 54 17 24
2019 AR-04 18 27 36 9 9 0 0 45 18 11
2018 AR 15 38 15 19 12 0 0 54 31 26
2018 AR-04 18 36 18 27 0 0 0 55 27 11
2017 AR 5 45 20 20 10 0 0 50 30 20

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AR 22 43 17 4 9 0 4 68 14 23
2019 AR-04 10 90 0 0 0 0 0 100 0 10
2018 AR 19 23 27 19 12 0 0 42 31 26
2018 AR-04 18 36 27 9 9 0 0 55 18 11
2017 AR 15 50 10 20 5 0 0 65 25 20

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AR 54 25 8 4 4 0 4 83 9 24
2019 AR-04 55 36 0 9 0 0 0 91 9 11

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AR 25 42 17 13 4 0 0 67 17 24
2019 AR-04 9 55 27 9 0 0 0 64 9 11
2018 AR 27 23 27 15 8 0 0 50 23 26
2018 AR-04 36 9 45 9 0 0 0 45 9 11
2017 AR 11 42 42 5 0 0 0 53 5 19

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AR 50 38 8 0 4 0 0 88 4 24
2019 AR-04 64 36 0 0 0 0 0 100 0 11
2018 AR 50 35 8 4 4 0 0 85 8 26
2018 AR-04 36 55 9 0 0 0 0 91 0 11
2017 AR 40 35 20 0 5 0 0 75 5 20

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AR 96 4 0 0 0 0 0 100 0 24
2019 AR-04 91 9 0 0 0 0 0 100 0 11
2018 AR 72 4 12 0 0 0 12 86 0 25
2018 AR-04 70 0 10 0 0 0 20 88 0 10

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AR 83 8 8 0 0 0 0 92 0 24
2019 AR-04 91 9 0 0 0 0 0 100 0 11
2018 AR 77 12 4 0 0 0 8 96 0 26
2018 AR-04 82 0 9 0 0 0 9 90 0 11
2017 AR 75 10 5 0 5 0 5 89 5 20

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AR 63 17 13 4 4 0 0 79 8 24
2019 AR-04 73 18 9 0 0 0 0 91 0 11
2018 AR 50 46 0 0 0 0 4 100 0 26
2018 AR-04 64 27 0 0 0 0 9 100 0 11
2017 AR 60 25 15 0 0 0 0 85 0 20

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AR 63 17 13 4 4 0 0 79 8 24
2019 AR-04 55 27 9 9 0 0 0 82 9 11
2018 AR 54 31 4 4 4 0 4 88 8 26
2018 AR-04 55 18 9 0 9 0 9 80 10 11
2017 AR 55 25 10 0 10 0 0 80 10 20

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AR 58 0 0 4 0 0 38 93 7 24
2019 AR-04 55 0 0 0 0 0 45 100 0 11
2018 AR 38 8 0 0 0 0 54 100 0 26
2018 AR-04 36 0 0 0 0 0 64 100 0 11
2017 AR 45 20 5 0 0 0 30 93 0 20

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AR 75 13 4 8 0 0 0 88 8 24
2019 AR-04 91 0 9 0 0 0 0 91 0 11
2018 AR 62 19 4 8 0 0 8 88 8 26
2018 AR-04 73 9 0 0 0 0 18 100 0 11
2017 AR 55 35 10 0 0 0 0 90 0 20

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AR 58 17 8 8 8 0 0 75 17 24
2019 AR-04 64 27 0 0 9 0 0 91 9 11
2018 AR 42 12 19 8 12 0 8 58 21 26
2018 AR-04 64 18 0 9 0 0 9 90 10 11
2017 AR 60 15 15 0 10 0 0 75 10 20

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AR 67 13 13 0 8 0 0 79 8 24
2019 AR-04 64 18 9 0 9 0 0 82 9 11
2018 AR 58 27 8 0 0 0 8 92 0 26
2018 AR-04 64 18 9 0 0 0 9 90 0 11
2017 AR 60 30 5 0 0 0 5 95 0 20

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AR 4 42 25 25 4 0 0 46 29 24
2019 AR-04 0 27 45 27 0 0 0 27 27 11
2018 AR 8 27 46 15 4 0 0 35 19 26
2018 AR-04 9 27 55 0 9 0 0 36 9 11
2017 AR 0 45 45 0 10 0 0 45 10 20

Question 76. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AR 8 21 50 8 13 0 0 21 29 24
2019 AR-04 9 9 64 9 9 0 0 18 18 11
2018 AR 12 12 50 19 8 0 0 27 23 26
2018 AR-04 9 9 64 18 0 0 0 18 18 11
2017 AR 10 0 55 30 5 0 0 35 10 20

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AR 46 42 8 4 0 0 0 88 4 24
2019 AR-04 55 36 9 0 0 0 0 91 0 11
2018 AR 31 46 15 8 0 0 0 77 8 26
2018 AR-04 45 36 9 9 0 0 0 82 9 11
2017 AR 30 45 25 0 0 0 0 75 0 20

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AR 13 46 25 13 4 0 0 58 17 24
2019 AR-04 18 36 27 18 0 0 0 55 18 11
2018 AR 27 38 35 0 0 0 0 65 0 26
2018 AR-04 27 45 27 0 0 0 0 73 0 11
2017 AR 25 45 5 15 5 5 0 74 21 20
Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 AR 8 92 24
2019 AR-04 0 100 11
2014 AR 0 100 10
Top of Page

Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AR 21 29 25 17 8 0 0 21 79 24
2019 AR-04 36 18 27 18 0 0 0 36 64 11
2018 AR 27 31 15 15 8 4 0 28 72 26
2018 AR-04 45 36 9 0 9 0 0 45 55 11
2017 AR 30 25 20 10 15 0 0 30 70 20

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 AR 89 11 19

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 AR 11 89 19
2018 AR 22 78 18

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AR 5 16 11 16 53 0 0 21 68 19
2018 AR 11 33 17 17 22 0 0 44 39 18
2017 AR 0 43 7 7 36 0 7 46 46 14

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AR 0 11 11 26 53 0 0 11 79 19
2018 AR 6 17 11 17 33 0 17 27 60 18
2017 AR 0 14 21 14 29 0 21 18 55 14

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AR 29 25 13 13 8 4 8 62 24 24
2019 AR-04 36 18 18 9 0 9 9 67 11 11
2018 AR 38 12 8 8 8 0 27 68 21 26
2018 AR-04 45 27 0 0 0 0 27 100 0 11
Report a problem on this page
Date modified: