2019 Public Service Employee Survey Results for Parks Canada by Question 93. What is your current employee status?

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 32 49 4 11 4 0 0 81 15 2267
2019 Seasonal 30 51 5 11 4 0 0 80 15 623
2019 Term 38 44 4 11 3 0 0 83 13 763
2019 Casual 58 40 0 2 0 0 0 98 2 40
2019 Student 52 38 2 7 1 0 0 90 7 655
2017 Indeterminate (permanent) 28 52 5 11 4 0 0 80 15 2174
2017 Seasonal 27 52 7 10 3 0 0 80 14 682
2017 Term 36 49 4 8 2 0 0 85 11 697
2017 Casual 34 47 6 13 0 0 0 81 13 45
2017 Student 55 39 1 4 1 0 0 93 5 476
2014 Indeterminate (permanent) 26 54 5 12 4 0 0 80 15 1994
2014 Seasonal 27 50 5 13 5 0 0 77 18 721
2014 Term 33 48 5 11 2 1 0 82 13 299
2014 Casual 62 34 0 5 0 0 0 95 5 21
2014 Student 41 46 3 7 2 0 0 87 9 267
2011 Indeterminate (permanent) 30 46 5 13 5 0 0 77 18 2571
2011 Seasonal 25 50 5 14 6 0 0 75 20 604
2011 Term 32 51 2 13 3 0 0 82 15 627

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 68 19 5 4 2 0 1 89 6 2268
2019 Seasonal 76 13 3 4 2 0 2 91 6 623
2019 Term 77 14 4 2 2 0 1 93 4 764
2019 Casual 91 4 4 0 0 0 0 96 0 40
2019 Student 81 11 2 1 1 1 3 96 2 655
2017 Indeterminate (permanent) 65 21 5 6 2 0 1 87 8 2172
2017 Seasonal 70 20 3 3 1 0 3 93 4 683
2017 Term 77 13 3 3 2 0 2 93 4 697
2017 Casual 68 23 0 9 0 0 0 91 9 44
2017 Student 86 9 2 2 0 0 1 96 2 476
2014 Indeterminate (permanent) 65 21 6 5 2 0 1 87 7 1994
2014 Seasonal 71 18 4 2 2 0 3 91 5 722
2014 Term 77 11 4 3 2 1 3 91 5 299
2014 Casual 79 8 0 8 0 0 5 91 9 21
2014 Student 75 15 1 3 2 0 5 94 5 268
2011 Indeterminate (permanent) 68 18 4 5 3 0 1 88 8 2572
2011 Seasonal 65 14 6 4 2 1 9 87 7 604
2011 Term 74 15 3 2 1 0 5 93 3 626

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 41 36 7 12 5 0 0 76 17 2269
2019 Seasonal 37 39 6 13 4 0 1 77 18 618
2019 Term 45 37 5 10 3 0 0 81 14 764
2019 Casual 67 29 4 0 0 0 0 96 0 40
2019 Student 60 28 5 6 2 0 0 88 7 654
2017 Indeterminate (permanent) 36 36 7 13 7 0 0 72 21 2172
2017 Seasonal 33 40 6 14 7 0 1 73 21 681
2017 Term 44 35 7 11 3 0 0 79 14 696
2017 Casual 44 34 8 5 8 0 0 79 13 45
2017 Student 67 26 3 4 0 0 0 93 4 476
2014 Indeterminate (permanent) 39 35 7 12 7 0 0 74 19 1994
2014 Seasonal 35 37 8 14 4 0 1 74 19 722
2014 Term 51 33 4 9 3 0 0 83 13 299
2014 Casual 56 30 8 7 0 0 0 86 7 21
2014 Student 63 21 4 9 3 0 0 84 12 267
2011 Indeterminate (permanent) 40 35 7 10 7 0 1 76 17 2572
2011 Seasonal 32 38 10 10 8 1 1 71 18 601
2011 Term 39 38 6 13 4 0 1 78 17 627

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 26 41 12 15 6 0 0 68 20 2263
2019 Seasonal 29 43 10 13 5 0 0 72 18 619
2019 Term 31 41 9 14 4 0 0 72 18 760
2019 Casual 51 31 6 12 0 0 0 82 12 40
2019 Student 51 34 5 7 2 0 0 85 9 655
2018 Indeterminate (permanent) 19 46 12 16 7 0 1 65 23 2253
2018 Seasonal 24 45 9 15 7 0 0 69 22 672
2018 Term 25 47 10 14 4 0 0 72 18 810
2018 Casual 46 35 5 9 1 0 3 84 11 44
2018 Student 49 39 5 6 2 0 0 88 7 496
2017 Indeterminate (permanent) 21 40 12 18 9 0 0 61 27 2172
2017 Seasonal 23 40 10 19 7 0 0 63 26 682
2017 Term 26 42 13 13 7 0 0 68 20 697
2017 Casual 29 35 11 17 7 0 0 65 24 45
2017 Student 52 35 7 5 1 0 0 87 6 476
2014 Indeterminate (permanent) 18 40 14 19 9 0 0 58 28 1993
2014 Seasonal 20 40 10 21 8 0 0 60 29 722
2014 Term 26 40 12 16 6 0 0 66 22 300
2014 Casual 34 27 20 8 8 0 4 64 16 21
2014 Student 38 41 4 15 2 0 0 79 17 268
2011 Indeterminate (permanent) 24 40 14 15 7 0 0 65 21 2569
2011 Seasonal 24 38 11 18 8 0 1 63 26 602
2011 Term 27 39 13 13 7 0 1 67 20 624

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 43 38 8 8 3 0 0 82 11 2257
2019 Seasonal 43 36 6 11 4 0 0 79 15 620
2019 Term 52 34 6 6 2 0 0 86 8 758
2019 Casual 74 17 9 0 0 0 0 91 0 40
2019 Student 65 25 4 5 1 0 0 91 6 650
2017 Indeterminate (permanent) 45 38 8 7 2 0 0 83 9 2164
2017 Seasonal 37 42 7 9 5 0 0 79 14 679
2017 Term 51 34 5 8 2 0 0 84 10 695
2017 Casual 58 19 5 7 7 2 2 79 15 45
2017 Student 68 27 2 1 0 0 0 96 2 475
2014 Indeterminate (permanent) 43 40 7 7 3 0 0 83 10 1995
2014 Seasonal 39 40 8 10 3 0 0 79 13 721
2014 Term 50 36 6 7 2 0 0 86 8 300
2014 Casual 46 38 8 4 0 0 4 88 4 21
2014 Student 59 34 4 3 0 0 0 93 4 268

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 40 34 10 10 6 0 0 74 16 2259
2019 Seasonal 41 32 12 9 6 0 0 73 15 623
2019 Term 51 31 8 7 3 0 0 82 10 764
2019 Casual 53 29 9 6 0 2 0 84 7 40
2019 Student 57 26 8 4 2 1 1 85 7 654
2018 Indeterminate (permanent) 37 36 11 10 7 0 0 73 16 2251
2018 Seasonal 34 35 13 11 7 0 0 69 18 669
2018 Term 49 31 10 7 2 0 0 81 9 807
2018 Casual 55 29 9 6 0 0 0 84 6 45
2018 Student 48 30 13 5 2 1 1 79 8 493
2017 Indeterminate (permanent) 37 35 11 10 7 0 0 72 17 2167
2017 Seasonal 35 33 12 12 7 0 0 69 19 682
2017 Term 48 30 10 7 4 1 1 79 10 697
2017 Casual 45 27 15 7 2 0 4 75 9 45
2017 Student 54 29 9 4 1 1 1 85 6 475
2014 Indeterminate (permanent) 36 35 12 10 5 0 1 72 16 1995
2014 Seasonal 37 34 12 10 6 1 1 72 16 722
2014 Term 45 27 11 12 4 1 1 73 16 299
2014 Casual 43 35 12 4 3 0 4 81 7 21
2014 Student 44 27 14 7 0 0 7 76 8 268
2011 Indeterminate (permanent) 36 37 10 9 7 0 1 74 16 2571
2011 Seasonal 35 35 11 10 8 0 0 71 18 604
2011 Term 39 38 11 9 2 1 0 78 11 627

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 40 39 10 7 4 0 0 79 11 2269
2019 Seasonal 44 37 10 7 3 0 0 80 9 620
2019 Term 49 34 9 5 3 0 0 83 8 763
2019 Casual 55 31 8 4 3 0 0 85 7 40
2019 Student 50 35 7 6 2 0 0 84 9 654
2018 Indeterminate (permanent) 35 43 11 8 3 0 0 78 11 2240
2018 Seasonal 38 40 9 6 6 0 0 79 12 668
2018 Term 45 37 11 5 2 0 0 82 7 804
2018 Casual 63 29 2 5 1 0 0 92 6 44
2018 Student 44 38 10 6 2 0 0 82 8 492
2017 Indeterminate (permanent) 37 45 9 6 3 0 0 82 9 2171
2017 Seasonal 39 42 8 7 4 0 0 81 11 683
2017 Term 43 41 6 6 3 0 0 84 9 695
2017 Casual 47 43 6 2 2 0 0 91 4 45
2017 Student 53 38 6 3 1 0 0 90 4 476
2014 Indeterminate (permanent) 35 46 9 7 3 0 0 81 10 1995
2014 Seasonal 41 42 6 7 4 0 0 83 11 721
2014 Term 47 37 10 5 1 0 0 85 6 299
2014 Casual 57 39 0 4 0 0 0 96 4 21
2014 Student 46 42 9 1 1 0 0 88 2 268
2011 Indeterminate (permanent) 40 40 9 8 3 0 0 81 11 2572
2011 Seasonal 48 33 8 7 4 0 0 81 11 601
2011 Term 48 38 8 5 1 0 0 85 6 626

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 24 39 16 14 8 0 0 63 21 2262
2019 Seasonal 28 37 14 12 9 0 0 65 20 620
2019 Term 36 38 13 9 4 0 0 74 13 762
2019 Casual 61 33 6 0 0 0 0 94 0 40
2019 Student 49 35 8 5 3 0 0 84 8 654
2018 Indeterminate (permanent) 23 36 16 15 10 0 0 60 25 2251
2018 Seasonal 20 35 17 14 13 1 0 55 28 671
2018 Term 32 38 15 10 5 0 0 70 14 809
2018 Casual 56 31 0 4 5 2 2 91 9 45
2018 Student 41 36 12 8 4 0 0 77 11 495
2017 Indeterminate (permanent) 24 38 14 14 9 0 0 62 24 2170
2017 Seasonal 22 37 14 16 9 1 0 60 26 682
2017 Term 33 37 13 10 6 0 0 70 16 694
2017 Casual 34 40 11 4 11 0 0 74 15 45
2017 Student 53 32 9 5 2 0 0 84 7 476
2014 Indeterminate (permanent) 22 39 15 15 8 0 0 61 24 1994
2014 Seasonal 23 35 14 19 8 0 0 59 28 721
2014 Term 31 39 12 12 7 0 0 69 19 300
2014 Casual 46 32 8 11 3 0 0 78 14 21
2014 Student 45 35 6 11 3 0 0 81 14 268
2011 Indeterminate (permanent) 21 37 15 16 11 0 0 58 28 2572
2011 Seasonal 23 36 13 15 12 1 0 60 27 602
2011 Term 29 42 12 12 5 0 0 71 18 627

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 25 43 13 13 5 0 0 69 18 2249
2019 Seasonal 35 40 9 9 6 0 0 76 15 614
2019 Term 34 43 12 8 3 0 0 77 11 761
2019 Casual 45 34 14 7 0 0 0 79 7 40
2019 Student 47 38 7 6 2 0 0 85 8 650
2018 Indeterminate (permanent) 24 41 15 13 7 0 0 64 20 2254
2018 Seasonal 30 38 14 11 8 0 0 68 18 670
2018 Term 31 42 13 9 4 0 0 73 13 808
2018 Casual 57 36 0 3 5 0 0 93 7 45
2018 Student 38 40 11 8 2 0 0 78 11 494
2017 Indeterminate (permanent) 25 43 12 13 7 0 0 68 20 2168
2017 Seasonal 27 44 13 12 4 0 0 70 16 681
2017 Term 33 41 10 11 4 0 0 75 15 696
2017 Casual 37 38 13 11 2 0 0 75 13 45
2017 Student 44 42 7 6 2 0 0 85 8 476

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 43 39 10 5 3 0 0 82 8 2252
2019 Seasonal 50 31 10 5 3 0 0 81 8 617
2019 Term 52 35 8 4 1 0 0 87 5 758
2019 Casual 63 32 0 5 0 0 0 95 5 40
2019 Student 58 28 6 5 3 1 0 86 8 653
2018 Indeterminate (permanent) 43 40 9 6 2 0 0 83 8 2249
2018 Seasonal 42 37 10 6 4 1 0 81 9 669
2018 Term 46 40 8 3 2 0 0 87 5 808
2018 Casual 65 30 2 3 0 0 0 95 3 45
2018 Student 50 37 7 3 2 0 0 87 6 495
2017 Indeterminate (permanent) 41 40 10 6 3 0 0 81 9 2171
2017 Seasonal 36 42 12 6 3 1 0 78 9 681
2017 Term 47 37 8 5 3 0 0 84 8 694
2017 Casual 44 39 2 11 4 0 0 83 15 43
2017 Student 56 34 5 3 2 0 0 90 5 474
2014 Indeterminate (permanent) 41 40 11 6 2 1 0 81 8 1990
2014 Seasonal 41 40 9 6 3 1 0 81 10 722
2014 Term 49 35 10 3 1 1 0 85 5 298
2014 Casual 36 46 15 0 3 0 0 82 3 21
2014 Student 46 32 11 7 0 3 0 81 8 268
2011 Indeterminate (permanent) 40 40 10 6 3 1 0 81 9 2568
2011 Seasonal 40 36 10 7 5 2 0 77 13 601
2011 Term 42 39 12 5 2 1 0 82 7 627

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 30 39 13 12 7 0 0 69 18 2256
2019 Seasonal 34 34 13 11 8 0 0 67 20 620
2019 Term 39 37 13 7 3 0 0 77 11 760
2019 Casual 63 26 9 3 0 0 0 89 3 40
2019 Student 51 30 8 6 3 0 0 82 10 653
2018 Indeterminate (permanent) 28 38 14 12 9 0 0 65 21 2248
2018 Seasonal 24 40 13 12 10 1 0 65 22 668
2018 Term 35 42 11 9 3 0 0 77 12 805
2018 Casual 60 28 6 2 5 0 0 88 7 45
2018 Student 41 40 9 8 3 0 0 80 10 496
2017 Indeterminate (permanent) 28 38 13 12 8 0 0 67 20 2167
2017 Seasonal 24 36 16 14 9 1 0 61 23 683
2017 Term 35 37 13 8 7 0 0 72 15 694
2017 Casual 44 36 5 5 9 0 0 80 14 45
2017 Student 52 34 9 4 1 0 0 86 5 476

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 55 32 8 3 1 0 0 88 4 2249
2019 Seasonal 62 26 8 2 2 0 0 88 4 616
2019 Term 61 28 7 2 1 0 0 89 4 759
2019 Casual 61 30 5 2 3 0 0 91 5 40
2019 Student 61 25 9 4 2 0 0 86 5 653
2018 Indeterminate (permanent) 54 34 8 3 1 0 0 88 4 2236
2018 Seasonal 58 32 6 2 2 0 0 90 4 668
2018 Term 57 32 7 3 1 0 0 89 4 805
2018 Casual 65 35 0 0 0 0 0 100 0 45
2018 Student 52 36 9 2 1 0 0 88 3 492
2017 Indeterminate (permanent) 57 33 7 3 1 0 0 90 4 2172
2017 Seasonal 58 32 6 3 1 0 0 90 4 678
2017 Term 59 31 6 3 2 0 0 90 4 694
2017 Casual 63 28 7 2 0 0 0 91 2 45
2017 Student 60 31 7 1 0 0 0 91 1 473
2014 Indeterminate (permanent) 65 28 5 2 0 0 0 93 2 1993
2014 Seasonal 69 24 4 1 1 0 0 93 2 722
2014 Term 74 19 5 1 0 0 0 93 1 299
2014 Casual 70 27 4 0 0 0 0 96 0 21
2014 Student 59 35 6 0 0 0 0 93 1 267
2011 Indeterminate (permanent) 65 27 6 2 1 0 0 92 3 2572
2011 Seasonal 68 21 7 2 2 0 0 90 3 604
2011 Term 70 25 3 1 1 0 0 95 2 625

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 31 40 11 11 7 0 0 71 18 2254
2019 Seasonal 29 36 12 14 9 0 0 65 23 620
2019 Term 36 37 11 12 3 0 0 74 15 762
2019 Casual 48 43 7 2 0 0 0 90 2 39
2019 Student 40 36 9 9 5 0 0 77 15 654
2018 Indeterminate (permanent) 28 41 11 12 8 0 0 69 20 2242
2018 Seasonal 22 39 14 14 12 0 0 61 25 667
2018 Term 30 41 12 11 6 0 0 71 17 804
2018 Casual 49 38 6 2 3 2 0 88 5 45
2018 Student 35 35 14 11 5 0 0 70 16 494
2017 Indeterminate (permanent) 30 43 9 12 5 0 0 73 18 2172
2017 Seasonal 21 41 10 17 10 0 0 63 27 678
2017 Term 31 41 11 11 6 0 0 72 17 694
2017 Casual 30 41 14 6 7 0 2 72 13 44
2017 Student 41 39 10 7 2 0 1 80 9 472
2014 Indeterminate (permanent) 22 43 12 15 8 0 0 66 22 1994
2014 Seasonal 20 44 12 14 10 0 0 64 23 720
2014 Term 26 46 12 11 5 0 0 72 17 300
2014 Casual 42 23 27 0 8 0 0 65 8 21
2014 Student 29 43 14 4 8 2 0 74 13 267
2011 Indeterminate (permanent) 30 41 10 12 8 0 0 71 20 2572
2011 Seasonal 24 38 11 14 12 0 0 62 27 604
2011 Term 31 41 10 11 6 1 0 73 17 625

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 35 34 14 11 6 0 0 69 16 2259
2019 Seasonal 32 35 15 11 7 0 0 67 18 618
2019 Term 44 31 12 9 4 0 0 75 13 758
2019 Casual 47 35 11 7 0 0 0 81 7 40
2019 Student 49 30 10 6 4 0 0 79 10 653
2018 Indeterminate (permanent) 31 37 15 10 7 0 0 68 17 2236
2018 Seasonal 26 35 14 13 11 0 0 61 24 665
2018 Term 37 34 14 11 4 0 0 71 15 802
2018 Casual 38 52 4 1 3 2 0 91 5 45
2018 Student 44 34 11 6 5 0 0 78 11 491
2017 Indeterminate (permanent) 34 36 13 10 5 0 0 71 16 2170
2017 Seasonal 27 40 12 12 8 0 0 67 20 677
2017 Term 39 36 13 8 4 0 0 75 12 694
2017 Casual 47 16 21 9 7 0 0 63 16 45
2017 Student 53 32 9 5 1 0 0 85 6 473
2014 Indeterminate (permanent) 31 39 12 12 6 0 0 70 18 1993
2014 Seasonal 30 38 14 13 6 0 0 68 18 721
2014 Term 36 36 14 10 5 0 0 72 14 300
2014 Casual 41 36 15 8 0 0 0 77 8 21
2014 Student 41 39 11 8 1 0 0 80 10 268

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 28 42 15 11 5 0 0 70 15 2239
2019 Seasonal 32 40 13 10 5 0 0 72 15 615
2019 Term 40 36 14 7 2 1 0 76 10 760
2019 Casual 46 49 2 3 0 0 0 95 3 40
2019 Student 52 35 7 4 1 1 0 88 5 654
2018 Indeterminate (permanent) 26 38 16 13 7 0 0 64 20 2241
2018 Seasonal 27 39 14 13 7 0 0 66 19 668
2018 Term 35 41 13 7 3 0 0 77 11 807
2018 Casual 52 32 9 3 3 0 0 85 6 45
2018 Student 43 38 12 4 2 1 0 82 6 495
2017 Indeterminate (permanent) 30 40 13 12 5 0 0 70 17 2171
2017 Seasonal 27 41 15 11 6 0 0 69 16 677
2017 Term 38 39 12 7 3 0 0 77 11 693
2017 Casual 31 49 14 4 2 0 0 80 5 45
2017 Student 53 36 6 3 1 1 0 90 4 473
2014 Indeterminate (permanent) 27 40 15 12 5 0 0 68 17 1995
2014 Seasonal 29 41 14 10 5 0 0 71 15 721
2014 Term 43 40 8 7 3 0 0 83 10 300
2014 Casual 46 39 4 3 8 0 0 86 11 21
2014 Student 40 42 15 2 0 0 2 83 2 267
2011 Indeterminate (permanent) 31 41 13 10 5 0 0 72 15 2570
2011 Seasonal 33 38 14 9 5 1 0 72 14 602
2011 Term 42 39 9 7 3 0 0 81 9 625

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 45 38 9 5 2 0 0 84 7 2269
2019 Seasonal 51 35 7 4 2 0 0 86 6 622
2019 Term 55 34 7 3 1 0 0 89 4 765
2019 Casual 66 27 2 2 3 0 0 93 5 40
2019 Student 62 26 6 4 1 0 0 89 5 656
2018 Indeterminate (permanent) 42 39 11 5 2 0 0 82 7 2247
2018 Seasonal 52 35 7 4 2 0 0 87 6 671
2018 Term 56 31 6 6 1 0 0 87 7 808
2018 Casual 80 15 5 0 0 0 0 95 0 45
2018 Student 55 32 8 4 1 0 0 87 6 495
2017 Indeterminate (permanent) 44 40 8 5 2 0 0 84 7 2169
2017 Seasonal 50 36 8 5 2 0 0 86 6 676
2017 Term 54 34 5 5 2 0 0 88 7 691
2017 Casual 47 44 4 4 2 0 0 91 5 45
2017 Student 64 28 5 2 1 0 0 92 4 473
2014 Indeterminate (permanent) 46 39 10 4 1 0 0 85 6 1995
2014 Seasonal 54 34 7 3 1 0 0 89 5 722
2014 Term 59 33 5 3 1 0 0 92 4 298
2014 Casual 57 35 8 0 0 0 0 92 0 21
2014 Student 54 34 9 3 0 0 0 88 3 268
2011 Indeterminate (permanent) 47 40 8 4 2 0 0 86 6 2573
2011 Seasonal 53 34 5 5 2 0 0 88 7 604
2011 Term 61 31 5 2 1 0 0 92 3 627

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 26 31 24 12 7 0 1 57 19 2255
2019 Seasonal 44 31 15 6 3 0 1 76 9 623
2019 Term 47 28 16 5 3 0 0 75 8 758
2019 Casual 56 32 9 2 0 0 0 89 2 39
2019 Student 65 24 7 1 1 0 1 91 2 653
2018 Indeterminate (permanent) 25 32 23 12 8 0 0 57 20 2254
2018 Seasonal 42 30 17 7 3 0 1 72 11 672
2018 Term 45 31 16 4 3 0 0 77 7 808
2018 Casual 57 30 11 0 0 2 0 89 0 45
2018 Student 70 22 5 2 0 0 1 93 2 499
2017 Indeterminate (permanent) 23 35 23 12 8 0 1 58 19 2172
2017 Seasonal 39 35 16 5 2 0 2 76 7 683
2017 Term 47 33 12 5 2 0 1 82 6 696
2017 Casual 60 29 9 2 0 0 0 89 2 45
2017 Student 64 30 5 1 0 0 0 94 1 476
2014 Indeterminate (permanent) 23 33 23 13 7 0 0 57 20 1994
2014 Seasonal 36 33 20 7 2 0 2 70 9 721
2014 Term 44 33 15 5 2 0 0 77 7 300
2014 Casual 62 31 4 0 3 0 0 93 3 21
2014 Student 63 25 8 2 2 0 0 88 4 268
2011 Indeterminate (permanent) 23 32 23 13 8 0 1 56 21 2567
2011 Seasonal 40 33 17 6 3 0 1 74 9 603
2011 Term 42 31 17 6 2 0 1 75 8 627

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 11 28 36 18 6 1 1 24 39 2260
2019 Seasonal 9 20 35 21 13 0 2 35 30 618
2019 Term 5 18 37 22 15 1 2 37 24 761
2019 Casual 5 8 33 28 25 0 0 54 13 40
2019 Student 4 12 22 28 30 1 3 60 17 651
2018 Indeterminate (permanent) 11 27 39 16 6 0 1 22 38 2249
2018 Seasonal 11 23 33 24 7 1 2 32 34 669
2018 Term 7 17 34 26 13 1 2 41 25 806
2018 Casual 6 9 34 24 11 6 10 42 18 44
2018 Student 5 14 23 31 24 2 1 57 19 495
2017 Indeterminate (permanent) 11 28 38 15 5 0 2 21 40 2162
2017 Seasonal 7 23 37 18 9 1 4 29 32 677
2017 Term 5 17 34 22 16 1 5 40 24 692
2017 Casual 13 15 28 26 17 0 2 43 28 45
2017 Student 3 11 30 25 24 2 4 53 15 474
2014 Indeterminate (permanent) 12 32 36 13 4 1 2 18 46 1992
2014 Seasonal 8 28 34 19 9 0 2 29 37 716
2014 Term 4 20 32 27 16 1 0 43 24 298
2014 Casual 0 14 30 21 24 0 11 50 16 21
2014 Student 10 15 32 28 10 4 1 40 26 266
2011 Indeterminate (permanent) 13 32 36 13 4 1 1 17 46 2562
2011 Seasonal 10 30 31 15 9 1 3 26 42 599
2011 Term 8 18 38 23 9 2 3 33 27 623

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 12 24 32 21 10 2 1 31 36 2258
2019 Seasonal 10 16 28 25 16 2 2 43 27 616
2019 Term 9 15 24 25 21 4 1 49 26 762
2019 Casual 6 6 40 24 21 2 0 46 13 39
2019 Student 3 8 18 26 39 4 2 70 12 651
2018 Indeterminate (permanent) 14 23 30 23 10 1 1 33 37 2241
2018 Seasonal 12 21 29 22 12 2 2 35 35 663
2018 Term 10 17 26 25 19 2 1 46 28 804
2018 Casual 7 6 31 22 25 2 9 52 14 44
2018 Student 5 10 16 29 34 3 2 67 16 493
2017 Indeterminate (permanent) 11 22 31 21 11 1 2 34 33 2157
2017 Seasonal 10 20 31 18 14 3 4 35 32 673
2017 Term 9 16 24 20 21 5 5 46 27 693
2017 Casual 5 9 19 32 23 6 6 62 16 45
2017 Student 2 8 18 22 41 5 5 70 11 473
2014 Indeterminate (permanent) 12 27 33 15 8 2 2 25 41 1990
2014 Seasonal 15 25 26 18 12 1 2 31 42 716
2014 Term 9 17 24 22 21 6 1 46 28 299
2014 Casual 8 14 20 21 18 8 11 49 27 21
2014 Student 7 6 28 27 24 4 3 55 14 267
2011 Indeterminate (permanent) 14 24 29 20 9 1 3 30 39 2558
2011 Seasonal 14 24 26 16 12 2 4 31 41 597
2011 Term 14 19 26 18 15 4 3 36 35 621

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 18 28 33 14 5 1 0 20 47 2264
2019 Seasonal 12 23 29 16 13 2 4 31 38 618
2019 Term 15 23 28 17 13 2 3 31 40 761
2019 Casual 11 11 24 23 31 0 0 54 22 40
2019 Student 7 13 18 18 33 6 5 56 23 647
2018 Indeterminate (permanent) 19 29 32 13 5 1 1 18 48 2247
2018 Seasonal 20 24 26 16 8 2 4 26 47 667
2018 Term 14 23 30 16 10 2 3 28 40 804
2018 Casual 10 16 28 19 9 10 8 34 32 45
2018 Student 9 16 19 18 30 6 3 52 27 495
2017 Indeterminate (permanent) 17 29 31 14 6 1 2 20 48 2161
2017 Seasonal 16 23 29 14 9 3 6 26 43 673
2017 Term 13 21 29 15 12 4 6 31 38 692
2017 Casual 7 11 45 11 12 4 10 27 21 44
2017 Student 6 16 19 19 27 6 6 53 25 475
2014 Indeterminate (permanent) 22 29 29 12 5 1 1 18 52 1991
2014 Seasonal 15 27 29 16 8 3 3 25 45 717
2014 Term 11 19 32 16 13 7 2 32 33 298
2014 Casual 4 22 27 20 16 0 11 41 29 21
2014 Student 13 17 25 19 15 3 9 38 34 266
2011 Indeterminate (permanent) 18 28 31 15 5 1 3 20 48 2561
2011 Seasonal 19 26 26 12 8 3 5 22 50 597
2011 Term 16 23 29 16 9 4 3 27 42 622

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 5 15 36 32 11 1 1 44 20 2248
2019 Seasonal 3 6 24 33 29 1 4 65 10 618
2019 Term 4 5 22 34 32 1 3 68 9 755
2019 Casual 2 7 11 25 55 0 0 80 9 39
2019 Student 2 3 8 25 54 2 6 87 5 646
2018 Indeterminate (permanent) 6 16 36 31 8 0 2 40 23 2237
2018 Seasonal 3 9 28 34 20 1 6 57 13 662
2018 Term 2 8 24 36 26 1 3 64 11 806
2018 Casual 1 5 7 48 29 2 8 85 7 45
2018 Student 2 3 12 30 46 3 5 82 5 493
2017 Indeterminate (permanent) 7 15 35 28 11 1 3 40 23 2147
2017 Seasonal 4 8 25 34 21 1 8 60 13 673
2017 Term 2 5 22 32 27 3 8 67 9 687
2017 Casual 0 2 23 38 28 2 8 73 2 45
2017 Student 1 3 8 28 49 2 9 87 4 474
2014 Indeterminate (permanent) 7 17 37 27 9 1 2 37 25 1983
2014 Seasonal 4 10 27 33 20 1 5 57 14 717
2014 Term 3 7 23 35 24 3 5 65 11 297
2014 Casual 3 0 27 25 35 0 11 67 3 21
2014 Student 2 3 10 29 50 1 5 85 5 267
2011 Indeterminate (permanent) 8 18 38 25 8 0 2 34 27 2551
2011 Seasonal 7 13 28 26 18 2 7 48 22 593
2011 Term 5 7 26 31 22 2 7 59 13 621

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 21 23 28 18 8 1 1 26 45 2256
2019 Seasonal 14 19 25 21 18 1 2 40 34 621
2019 Term 10 13 25 26 21 2 2 49 24 762
2019 Casual 2 6 23 21 44 4 0 68 8 40
2019 Student 4 7 15 24 43 2 4 72 12 649
2018 Indeterminate (permanent) 22 27 28 15 6 1 1 21 50 2244
2018 Seasonal 20 23 25 17 11 1 3 29 45 667
2018 Term 10 17 26 25 17 2 3 44 29 805
2018 Casual 3 10 18 30 27 2 10 65 15 45
2018 Student 6 8 20 25 33 4 4 63 15 490
2017 Indeterminate (permanent) 19 26 28 15 8 1 2 24 47 2162
2017 Seasonal 15 23 27 18 13 1 4 32 40 674
2017 Term 8 13 24 26 20 3 7 51 23 690
2017 Casual 4 7 24 23 30 0 12 61 12 45
2017 Student 2 5 17 23 41 5 7 73 8 474
2014 Indeterminate (permanent) 28 31 25 8 5 1 2 13 61 1993
2014 Seasonal 21 26 27 13 10 0 2 24 48 720
2014 Term 12 22 25 17 19 2 2 38 36 298
2014 Casual 3 15 8 28 31 4 11 69 21 21
2014 Student 13 9 19 21 29 3 6 55 24 267
2011 Indeterminate (permanent) 29 31 24 10 4 1 2 14 62 2559
2011 Seasonal 25 27 24 10 9 1 3 20 54 599
2011 Term 17 21 24 20 11 3 5 34 40 624

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 14 24 30 19 10 1 1 30 40 2252
2019 Seasonal 10 13 25 24 21 2 4 48 25 620
2019 Term 10 14 24 20 24 4 4 48 26 759
2019 Casual 4 7 22 24 36 4 3 64 12 40
2019 Student 3 5 10 18 48 9 7 78 10 647
2018 Indeterminate (permanent) 16 23 29 19 9 1 2 29 41 2238
2018 Seasonal 13 18 27 22 15 2 3 39 33 663
2018 Term 10 16 22 24 20 4 4 47 28 802
2018 Casual 0 15 19 22 24 11 8 57 19 45
2018 Student 3 7 12 20 43 9 7 74 12 490
2017 Indeterminate (permanent) 12 20 30 22 12 1 3 35 34 2166
2017 Seasonal 10 15 27 21 16 3 7 42 28 673
2017 Term 7 14 21 24 20 6 8 51 24 691
2017 Casual 4 9 19 22 39 0 7 66 14 45
2017 Student 2 5 10 16 45 10 11 78 9 472
2014 Indeterminate (permanent) 11 23 31 20 10 2 4 32 36 1992
2014 Seasonal 12 18 25 24 15 2 4 41 33 715
2014 Term 8 16 22 23 22 7 3 49 27 299
2014 Casual 11 5 20 19 26 8 11 56 19 21
2014 Student 3 10 16 23 31 7 10 66 15 266
2011 Indeterminate (permanent) 8 18 28 27 14 1 5 43 27 2557
2011 Seasonal 6 19 26 22 17 3 6 44 28 597
2011 Term 10 12 23 22 19 5 8 48 26 622

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 17 27 32 16 6 1 1 22 45 2260
2019 Seasonal 10 17 30 19 17 2 6 38 29 618
2019 Term 13 18 29 16 18 3 3 36 33 758
2019 Casual 2 12 21 26 38 2 0 65 14 40
2019 Student 6 9 16 20 38 5 6 65 17 644
2018 Indeterminate (permanent) 17 28 34 14 5 1 2 19 46 2245
2018 Seasonal 14 22 25 20 10 4 4 33 39 666
2018 Term 12 22 29 19 13 2 3 34 35 807
2018 Casual 7 17 28 15 13 10 11 35 30 45
2018 Student 5 12 19 20 34 6 5 60 19 494
2017 Indeterminate (permanent) 16 27 32 13 6 2 4 20 46 2163
2017 Seasonal 11 20 30 14 12 5 8 30 35 679
2017 Term 9 18 28 18 15 4 7 37 31 693
2017 Casual 0 15 34 12 17 11 11 37 19 45
2017 Student 5 9 22 16 35 7 8 59 16 471
2014 Indeterminate (permanent) 19 27 33 12 5 2 3 18 48 1993
2014 Seasonal 13 22 33 13 11 3 4 27 38 716
2014 Term 10 17 29 18 16 5 4 38 30 299
2014 Casual 0 23 22 28 15 0 11 49 26 21
2014 Student 6 16 24 18 25 6 6 48 24 266

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 13 22 33 21 9 1 1 31 35 2262
2019 Seasonal 13 19 31 20 12 1 3 34 34 618
2019 Term 11 18 33 21 15 1 2 37 29 763
2019 Casual 8 24 31 19 15 0 3 35 33 40
2019 Student 9 17 30 21 19 1 2 41 27 648
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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 71 14 6 4 3 0 3 87 6 2265
2019 Seasonal 73 10 6 3 2 1 5 87 6 620
2019 Term 76 10 6 2 2 1 4 90 4 765
2019 Casual 89 4 2 2 0 0 3 96 2 40
2019 Student 76 9 4 1 1 1 9 94 2 656
2017 Indeterminate (permanent) 69 14 6 3 3 0 4 87 7 2170
2017 Seasonal 71 13 4 3 3 0 6 90 6 682
2017 Term 71 10 4 2 3 1 9 90 5 697
2017 Casual 68 15 6 2 4 0 6 88 6 45
2017 Student 76 9 3 2 1 1 7 93 4 476
2014 Indeterminate (permanent) 72 12 5 4 2 0 4 88 6 1998
2014 Seasonal 74 10 4 3 3 0 6 89 6 722
2014 Term 80 6 4 1 3 1 5 91 5 301
2014 Casual 77 8 4 8 0 0 3 87 9 21
2014 Student 66 16 4 4 1 2 7 91 5 268
2011 Indeterminate (permanent) 71 13 6 3 3 0 4 87 6 2571
2011 Seasonal 69 11 6 3 5 0 6 85 9 603
2011 Term 73 12 4 2 3 1 5 91 5 627

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 21 33 17 14 9 3 2 57 25 2264
2019 Seasonal 23 33 12 14 13 4 1 59 28 620
2019 Term 30 29 17 11 4 6 3 65 17 764
2019 Casual 44 16 16 19 0 2 3 63 20 40
2019 Student 41 28 10 7 5 4 5 76 13 651
2018 Indeterminate (permanent) 16 34 19 15 12 4 1 52 28 2247
2018 Seasonal 15 31 23 15 13 3 0 48 29 668
2018 Term 21 33 18 10 8 8 2 59 21 809
2018 Casual 29 32 8 12 9 9 2 68 23 45
2018 Student 30 29 18 11 4 6 3 65 16 498
2017 Indeterminate (permanent) 19 34 16 14 11 4 2 56 27 2168
2017 Seasonal 17 31 17 17 13 3 2 51 31 682
2017 Term 24 29 16 13 9 5 4 58 25 696
2017 Casual 47 21 12 8 2 4 6 76 10 45
2017 Student 34 31 13 8 3 5 6 73 13 476
2014 Indeterminate (permanent) 24 35 15 13 7 3 3 62 22 1997
2014 Seasonal 23 35 15 15 8 3 1 61 24 723
2014 Term 31 31 13 10 6 5 4 68 18 302
2014 Casual 22 36 23 4 0 5 11 68 5 21
2014 Student 36 23 16 8 5 3 9 67 15 268

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 37 33 11 11 7 0 0 70 19 2265
2019 Seasonal 38 29 12 12 8 0 0 67 21 620
2019 Term 48 28 7 10 5 0 0 77 16 764
2019 Casual 65 22 5 5 3 0 0 88 8 40
2019 Student 57 24 7 8 4 0 1 82 12 654
2018 Indeterminate (permanent) 32 34 11 14 9 1 0 66 23 2242
2018 Seasonal 28 34 11 14 13 0 0 62 27 669
2018 Term 39 34 8 12 6 1 0 74 18 808
2018 Casual 49 30 2 16 3 0 0 79 19 45
2018 Student 49 28 8 11 3 0 0 77 15 498
2017 Indeterminate (permanent) 36 34 10 11 9 0 0 70 20 2166
2017 Seasonal 30 33 10 14 12 0 0 64 26 681
2017 Term 39 34 10 11 6 1 0 73 17 696
2017 Casual 47 32 5 11 2 0 2 82 13 45
2017 Student 54 28 7 7 3 0 0 83 10 476
2014 Indeterminate (permanent) 37 34 10 10 8 1 0 72 18 1996
2014 Seasonal 35 32 9 14 9 0 1 68 23 723
2014 Term 43 33 9 8 7 1 1 76 15 302
2014 Casual 54 26 16 4 0 0 0 80 4 21
2014 Student 45 24 10 17 4 0 0 69 21 268

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 39 39 9 9 4 0 0 78 13 2266
2019 Seasonal 35 41 9 10 5 0 0 76 16 618
2019 Term 53 32 7 6 2 0 0 85 9 763
2019 Casual 75 16 0 7 3 0 0 90 10 40
2019 Student 58 29 4 6 2 0 1 88 8 655
2018 Indeterminate (permanent) 36 40 9 9 5 0 0 76 14 2237
2018 Seasonal 33 42 10 8 6 0 0 75 15 669
2018 Term 47 34 8 8 3 0 0 81 11 809
2018 Casual 64 30 2 2 2 0 0 94 4 45
2018 Student 50 32 9 7 2 0 0 82 9 497
2017 Indeterminate (permanent) 35 43 7 10 4 0 0 78 14 2169
2017 Seasonal 31 43 10 12 4 0 0 74 16 681
2017 Term 39 40 9 8 4 0 0 79 12 697
2017 Casual 64 23 11 2 0 0 0 87 2 44
2017 Student 56 34 4 4 2 0 0 90 6 475
2014 Indeterminate (permanent) 36 43 9 8 3 0 0 80 11 1996
2014 Seasonal 31 45 10 10 4 0 0 76 14 722
2014 Term 45 38 7 7 4 0 0 83 10 302
2014 Casual 51 37 11 0 0 0 0 89 0 21
2014 Student 45 40 10 4 0 0 0 85 4 269

Question 23. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 37 41 12 7 3 1 0 79 9 2267
2019 Seasonal 36 39 11 8 4 1 0 76 12 620
2019 Term 48 36 8 5 2 0 0 85 7 764
2019 Casual 69 26 2 3 0 0 0 95 3 40
2019 Student 55 30 7 6 2 1 0 85 8 654
2018 Indeterminate (permanent) 33 43 13 7 3 1 0 77 10 2244
2018 Seasonal 30 41 14 9 5 1 0 72 14 670
2018 Term 39 41 11 6 2 1 0 81 8 808
2018 Casual 62 26 2 6 4 0 0 89 10 45
2018 Student 45 35 12 5 3 0 0 80 7 499
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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 45 31 13 5 4 1 2 78 9 2262
2019 Seasonal 36 28 19 7 5 1 3 67 13 624
2019 Term 47 27 15 4 2 1 4 79 6 765
2019 Casual 55 9 17 10 0 0 9 70 11 41
2019 Student 46 24 13 6 2 1 8 77 9 652

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 33 34 15 10 7 0 0 67 17 2267
2019 Seasonal 38 29 15 10 8 1 0 67 18 625
2019 Term 44 33 11 6 5 1 0 77 11 765
2019 Casual 51 36 4 7 2 0 0 87 9 41
2019 Student 51 28 9 7 3 0 0 80 10 653
2018 Indeterminate (permanent) 31 36 13 11 8 0 0 68 19 2246
2018 Seasonal 35 32 11 10 11 1 0 68 21 669
2018 Term 41 35 12 8 5 1 0 76 12 804
2018 Casual 54 30 11 0 5 0 0 84 5 45
2018 Student 50 31 7 7 4 1 0 83 11 499
2017 Indeterminate (permanent) 34 35 12 11 8 0 0 69 20 2168
2017 Seasonal 31 34 12 11 10 1 1 67 21 681
2017 Term 37 37 9 9 6 1 1 75 15 697
2017 Casual 41 31 11 11 6 0 0 73 16 45
2017 Student 50 31 7 8 4 1 0 82 11 476
2014 Indeterminate (permanent) 33 35 13 11 7 1 0 69 17 1995
2014 Seasonal 35 35 12 11 7 1 0 70 17 721
2014 Term 43 33 11 6 6 1 0 77 12 302
2014 Casual 58 23 0 11 8 0 0 81 19 21
2014 Student 57 25 7 7 3 0 0 83 10 269
2011 Indeterminate (permanent) 30 37 14 11 8 0 0 67 19 2572
2011 Seasonal 32 38 12 9 9 0 0 70 18 603
2011 Term 39 34 10 10 6 0 0 73 16 626

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 44 31 12 7 5 1 1 76 12 2262
2019 Seasonal 51 24 10 8 6 1 1 76 14 624
2019 Term 57 25 10 6 2 1 0 82 8 761
2019 Casual 68 25 2 5 0 0 0 93 5 41
2019 Student 62 24 5 5 3 1 1 87 8 652
2018 Indeterminate (permanent) 40 34 12 8 6 1 0 74 14 2241
2018 Seasonal 43 28 12 9 7 1 0 72 16 667
2018 Term 53 29 9 6 2 1 0 83 8 800
2018 Casual 60 25 0 7 6 2 0 87 13 45
2018 Student 61 23 8 5 3 0 0 84 8 498
2017 Indeterminate (permanent) 43 31 11 7 6 1 0 75 14 2172
2017 Seasonal 42 32 11 7 7 1 1 75 14 682
2017 Term 51 30 8 5 4 1 0 83 9 695
2017 Casual 48 34 5 4 7 2 0 84 11 45
2017 Student 61 27 5 6 1 0 0 88 7 476
2014 Indeterminate (permanent) 43 32 11 8 5 1 0 76 13 1997
2014 Seasonal 44 32 10 9 4 1 0 76 13 721
2014 Term 54 28 8 4 4 1 0 83 9 301
2014 Casual 58 31 4 8 0 0 0 89 8 21
2014 Student 63 18 6 9 4 0 0 80 13 269
2011 Indeterminate (permanent) 38 32 12 9 7 1 0 72 16 2573
2011 Seasonal 39 30 11 9 8 2 0 71 18 603
2011 Term 50 26 11 9 3 1 0 76 13 627

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 38 35 11 9 6 1 0 74 15 2259
2019 Seasonal 47 28 9 9 6 1 0 76 15 624
2019 Term 54 28 9 6 3 1 0 82 9 765
2019 Casual 68 26 4 0 0 2 0 96 0 41
2019 Student 61 25 6 4 2 1 0 88 6 651
2018 Indeterminate (permanent) 36 35 11 9 7 0 0 72 16 2238
2018 Seasonal 38 32 11 11 8 0 0 70 19 667
2018 Term 46 32 11 6 4 0 0 79 10 804
2018 Casual 59 21 8 4 6 2 0 81 10 44
2018 Student 56 26 9 5 3 1 1 83 8 498
2017 Indeterminate (permanent) 38 34 10 11 7 0 0 73 18 2173
2017 Seasonal 39 34 9 10 7 0 0 73 18 682
2017 Term 48 30 9 7 5 0 1 79 12 696
2017 Casual 41 42 7 2 6 2 0 85 7 45
2017 Student 58 27 6 6 1 0 1 86 7 476
2014 Indeterminate (permanent) 39 34 10 10 6 1 0 74 16 1996
2014 Seasonal 39 34 10 10 6 0 0 74 16 719
2014 Term 47 32 9 6 5 0 0 80 11 302
2014 Casual 60 20 12 8 0 0 0 80 8 20
2014 Student 55 28 9 6 1 1 0 84 7 269
2011 Indeterminate (permanent) 34 35 10 12 8 1 0 69 20 2573
2011 Seasonal 36 34 10 11 8 1 0 71 19 601
2011 Term 45 30 8 11 6 1 0 75 17 626

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 79 9 4 2 2 0 3 92 4 2257
2019 Seasonal 79 10 4 2 2 0 3 92 4 622
2019 Term 85 6 5 1 1 0 2 93 2 761
2019 Casual 92 2 2 2 0 0 2 96 2 41
2019 Student 86 7 2 1 1 0 2 95 2 652
2017 Indeterminate (permanent) 80 10 3 2 2 0 3 93 4 2172
2017 Seasonal 77 11 4 2 2 0 3 92 4 681
2017 Term 81 10 3 1 2 1 3 94 3 697
2017 Casual 89 4 0 0 4 0 4 96 4 45
2017 Student 86 7 2 1 2 0 2 95 3 474
2014 Indeterminate (permanent) 78 10 3 1 2 0 4 93 4 1998
2014 Seasonal 78 10 3 2 3 0 4 92 5 720
2014 Term 84 7 2 2 3 0 2 93 5 302
2014 Casual 89 4 0 5 0 0 3 95 5 21
2014 Student 86 7 1 3 3 0 1 94 5 269
2011 Indeterminate (permanent) 79 9 5 2 2 0 4 91 4 2572
2011 Seasonal 77 8 3 2 5 0 5 89 7 603
2011 Term 80 8 4 2 2 1 4 92 3 626

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 53 24 9 5 4 1 4 81 10 2260
2019 Seasonal 48 23 9 4 7 1 9 78 12 624
2019 Term 59 17 7 4 4 1 8 84 9 766
2019 Casual 66 18 5 2 2 4 2 90 5 41
2019 Student 63 16 6 4 2 2 8 87 7 652
2017 Indeterminate (permanent) 49 26 8 6 5 2 4 80 11 2171
2017 Seasonal 38 27 10 5 6 2 11 75 13 680
2017 Term 50 22 6 5 4 3 9 83 10 697
2017 Casual 55 17 16 0 6 4 2 77 6 45
2017 Student 61 17 3 4 3 3 10 89 8 472
2014 Indeterminate (permanent) 47 26 10 5 4 3 6 79 10 1997
2014 Seasonal 43 29 11 4 3 2 7 80 8 723
2014 Term 55 17 7 5 4 5 8 82 11 301
2014 Casual 58 31 0 0 0 0 11 100 0 21
2014 Student 60 18 4 1 5 1 11 88 7 269
2011 Indeterminate (permanent) 44 28 10 7 6 2 3 76 14 2571
2011 Seasonal 38 28 10 7 9 2 6 72 17 603
2011 Term 43 28 9 6 4 2 8 79 11 626

Question 30. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 59 23 8 4 4 1 0 84 8 2266
2019 Seasonal 58 25 8 3 4 1 0 84 8 621
2019 Term 72 17 7 2 2 1 0 89 4 764
2019 Casual 74 21 5 0 0 0 0 95 0 41
2019 Student 75 16 5 2 2 0 0 91 4 654
2018 Indeterminate (permanent) 53 28 9 4 5 1 0 82 9 2240
2018 Seasonal 54 24 10 6 6 1 0 78 12 668
2018 Term 65 23 8 1 3 1 0 88 4 802
2018 Casual 75 14 7 4 0 0 0 89 4 45
2018 Student 72 18 6 2 2 0 0 90 5 498
2017 Indeterminate (permanent) 53 27 10 5 4 1 0 81 9 2172
2017 Seasonal 52 27 11 3 6 2 0 80 9 680
2017 Term 62 23 7 3 3 2 0 87 6 697
2017 Casual 62 27 5 0 6 0 0 89 6 45
2017 Student 72 19 4 3 2 1 0 91 5 475

Question 31. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 45 32 9 8 6 0 0 77 13 2268
2019 Seasonal 51 25 11 7 5 0 0 77 13 624
2019 Term 58 26 7 6 4 0 0 84 9 766
2019 Casual 71 22 5 3 0 0 0 92 3 40
2019 Student 65 22 6 6 2 0 0 86 8 652
2018 Indeterminate (permanent) 41 30 12 9 7 0 0 71 16 2244
2018 Seasonal 43 28 11 8 10 0 0 70 18 666
2018 Term 51 28 9 8 3 0 0 79 11 802
2018 Casual 71 17 1 6 5 0 0 88 11 44
2018 Student 59 23 9 5 3 0 0 82 9 498
2017 Indeterminate (permanent) 45 29 10 9 7 0 0 74 15 2174
2017 Seasonal 45 30 9 8 8 0 0 75 16 678
2017 Term 53 26 8 6 6 0 0 80 12 697
2017 Casual 51 40 4 0 6 0 0 91 6 45
2017 Student 64 20 7 5 3 0 0 84 9 474
2014 Indeterminate (permanent) 43 33 11 7 6 0 0 76 13 1995
2014 Seasonal 43 33 10 9 5 0 0 77 14 723
2014 Term 54 26 6 7 7 0 0 80 14 302
2014 Casual 73 11 5 4 8 0 0 84 11 21
2014 Student 60 22 12 3 3 0 0 82 6 267

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 17 44 16 14 6 1 1 63 20 974
2019 Seasonal 18 41 18 18 4 0 0 60 22 139
2019 Term 12 43 21 16 6 2 1 57 22 114
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Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 26 35 16 11 8 4 0 63 20 2253
2019 Seasonal 31 32 15 10 7 5 1 66 18 622
2019 Term 41 30 11 8 3 6 0 76 11 765
2019 Casual 55 33 2 4 0 5 0 93 5 41
2019 Student 54 25 7 5 2 6 1 85 7 652
2018 Indeterminate (permanent) 25 32 18 12 9 4 0 59 22 2251
2018 Seasonal 25 29 17 12 12 4 0 57 25 669
2018 Term 41 28 13 9 3 6 0 74 13 809
2018 Casual 52 20 8 4 5 9 1 81 10 45
2018 Student 50 27 9 6 2 5 0 82 9 496
2017 Indeterminate (permanent) 26 35 15 12 7 5 0 64 20 2170
2017 Seasonal 25 32 15 13 8 6 1 61 22 683
2017 Term 36 30 12 7 5 9 1 73 13 696
2017 Casual 48 22 16 4 0 10 0 78 4 45
2017 Student 57 25 5 3 1 8 1 89 5 475
2014 Indeterminate (permanent) 24 36 17 12 7 5 0 63 20 1997
2014 Seasonal 27 30 15 13 10 5 0 60 25 719
2014 Term 35 32 11 9 4 8 0 74 14 300
2014 Casual 36 20 11 22 0 4 7 63 25 21
2014 Student 44 34 6 7 4 2 2 82 12 268
2011 Indeterminate (permanent) 18 30 20 15 11 5 0 51 27 2569
2011 Seasonal 16 25 19 17 16 8 0 44 35 602
2011 Term 30 31 14 13 7 4 1 64 21 625

Question 35. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 23 34 17 14 11 2 0 57 25 2252
2019 Seasonal 27 29 17 15 10 2 1 58 25 621
2019 Term 37 31 11 11 5 4 0 71 17 764
2019 Casual 58 25 5 7 2 4 0 86 9 41
2019 Student 55 22 8 6 3 4 1 82 10 653
2018 Indeterminate (permanent) 20 33 18 16 12 2 0 54 28 2244
2018 Seasonal 22 29 16 17 13 2 0 53 31 670
2018 Term 37 29 15 12 5 2 0 68 17 807
2018 Casual 40 25 16 7 3 8 1 71 12 45
2018 Student 49 28 9 7 3 3 0 80 10 495
2017 Indeterminate (permanent) 20 37 15 18 9 1 0 58 27 2172
2017 Seasonal 23 31 16 15 11 3 1 55 28 681
2017 Term 33 31 15 9 7 4 1 67 17 695
2017 Casual 41 26 13 5 4 11 0 75 10 45
2017 Student 55 27 7 6 2 3 1 85 8 473
2014 Indeterminate (permanent) 21 34 17 16 10 2 0 55 27 1993
2014 Seasonal 23 26 17 17 14 2 0 50 32 721
2014 Term 32 30 17 11 6 3 0 65 17 300
2014 Casual 39 25 3 15 11 0 7 69 28 21
2014 Student 40 31 15 2 7 5 0 75 9 268
2011 Indeterminate (permanent) 17 29 19 17 16 1 0 48 34 2567
2011 Seasonal 18 24 17 18 21 2 0 43 40 603
2011 Term 28 27 16 15 12 2 0 56 28 625

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 15 29 21 19 13 3 0 45 33 2250
2019 Seasonal 19 30 20 15 12 4 1 51 28 622
2019 Term 25 32 15 15 8 5 0 60 24 765
2019 Casual 34 43 13 2 2 4 2 82 5 41
2019 Student 42 25 10 10 4 8 1 74 15 651
2018 Indeterminate (permanent) 12 30 21 20 14 3 0 43 35 2246
2018 Seasonal 16 27 18 21 14 4 0 44 37 667
2018 Term 24 29 21 15 8 4 0 55 24 809
2018 Casual 25 37 5 11 5 16 1 75 19 45
2018 Student 34 31 15 10 5 5 0 69 16 495
2017 Indeterminate (permanent) 13 31 20 20 11 4 0 46 32 2170
2017 Seasonal 15 29 19 19 13 5 1 47 33 682
2017 Term 22 31 17 13 10 7 1 57 25 695
2017 Casual 26 28 19 9 4 14 0 63 15 44
2017 Student 41 29 10 7 3 9 1 78 11 473
2014 Indeterminate (permanent) 12 34 18 21 12 4 0 47 34 1996
2014 Seasonal 15 27 17 23 15 3 0 43 39 719
2014 Term 21 34 14 16 6 8 0 60 25 299
2014 Casual 37 29 11 4 11 0 8 72 16 20
2014 Student 22 40 14 9 5 7 2 69 16 267
2011 Indeterminate (permanent) 7 31 19 23 16 3 0 39 41 2568
2011 Seasonal 11 23 19 20 21 6 0 36 44 601
2011 Term 13 30 18 21 14 4 0 44 37 626

Question 37. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 13 31 19 21 15 2 0 44 37 2257
2019 Seasonal 19 30 16 17 15 3 0 50 33 621
2019 Term 22 33 16 16 10 3 0 56 27 764
2019 Casual 33 38 20 2 2 5 0 74 5 41
2019 Student 36 28 10 13 6 5 1 69 20 652
2018 Indeterminate (permanent) 11 31 18 22 16 1 0 43 39 2247
2018 Seasonal 15 27 15 22 19 3 0 43 42 668
2018 Term 22 27 19 21 10 2 0 49 31 808
2018 Casual 27 36 4 16 5 11 1 72 24 44
2018 Student 33 31 14 12 6 4 0 67 19 493
2017 Indeterminate (permanent) 13 33 17 20 14 3 0 48 35 2175
2017 Seasonal 14 33 16 18 15 3 0 49 34 683
2017 Term 21 33 13 18 10 5 1 58 29 694
2017 Casual 34 17 14 16 7 13 0 57 27 45
2017 Student 41 30 9 10 4 6 1 76 15 473
2014 Indeterminate (permanent) 13 32 18 22 13 2 0 46 36 1996
2014 Seasonal 15 27 17 22 17 2 0 43 40 719
2014 Term 22 36 15 13 9 4 0 61 24 298
2014 Casual 20 34 12 20 7 0 8 58 29 20
2014 Student 22 41 10 17 4 6 0 67 22 267
2011 Indeterminate (permanent) 9 33 17 23 16 2 0 43 40 2567
2011 Seasonal 12 28 14 21 21 3 0 42 43 600
2011 Term 17 32 17 21 11 2 0 50 33 625

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 33 20 14 11 8 11 4 62 22 2263
2019 Seasonal 27 15 14 11 9 18 5 54 27 622
2019 Term 30 14 14 10 11 16 5 56 27 765
2019 Casual 51 14 9 6 5 14 0 76 13 40
2019 Student 35 15 11 10 7 18 4 64 22 653
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My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 24 42 18 10 4 1 0 67 15 2262
2019 Seasonal 28 41 16 9 4 1 0 70 14 621
2019 Term 34 43 13 8 2 0 0 78 9 763
2019 Casual 53 41 5 2 0 0 0 93 2 41
2019 Student 50 36 9 3 1 1 0 87 5 654
2018 Indeterminate (permanent) 25 41 17 11 5 1 0 67 16 2251
2018 Seasonal 22 42 16 12 7 1 0 64 19 672
2018 Term 32 42 14 9 3 1 0 74 12 807
2018 Casual 57 26 7 4 3 2 0 85 8 45
2018 Student 43 39 9 6 2 1 0 83 8 497
2017 Indeterminate (permanent) 26 43 16 10 5 0 0 70 14 2169
2017 Seasonal 27 39 15 11 6 2 0 68 17 681
2017 Term 33 40 13 9 3 1 0 74 13 697
2017 Casual 45 41 9 5 0 0 0 86 5 45
2017 Student 53 36 7 3 0 0 0 90 3 474
2014 Indeterminate (permanent) 26 43 15 10 5 1 0 70 14 1996
2014 Seasonal 25 37 17 14 6 1 0 63 20 717
2014 Term 31 47 12 5 2 2 0 80 8 298
2014 Casual 37 40 8 4 3 8 0 84 8 20
2014 Student 39 39 10 9 1 3 0 80 10 268
2011 Indeterminate (permanent) 32 39 13 10 5 1 0 71 15 2572
2011 Seasonal 24 43 14 10 8 1 0 67 18 604
2011 Term 33 39 13 10 3 2 0 73 14 627

Question 40. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 10 32 24 23 9 1 0 43 33 2258
2019 Seasonal 16 33 23 16 8 3 0 51 25 624
2019 Term 21 34 19 15 5 5 0 58 21 764
2019 Casual 30 41 11 15 0 2 0 73 16 41
2019 Student 37 33 11 11 3 5 0 74 15 648

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 30 36 15 11 6 1 1 67 18 2264
2019 Seasonal 32 35 11 10 8 3 1 70 19 623
2019 Term 36 35 13 10 3 2 2 73 14 765
2019 Casual 47 33 14 6 0 0 0 79 6 41
2019 Student 47 28 10 7 3 3 1 79 11 652
2018 Indeterminate (permanent) 31 39 13 9 6 1 0 71 15 2251
2018 Seasonal 25 36 16 12 8 2 0 63 21 672
2018 Term 34 35 11 11 5 2 1 72 17 809
2018 Casual 41 23 9 6 14 5 2 69 21 45
2018 Student 43 31 12 7 4 2 1 76 11 496
2017 Indeterminate (permanent) 34 36 12 10 6 3 1 72 16 2168
2017 Seasonal 27 36 12 11 9 5 1 67 21 679
2017 Term 36 31 12 10 4 5 2 72 16 696
2017 Casual 35 22 25 10 0 6 3 62 10 44
2017 Student 43 32 11 6 2 4 2 80 9 474
2014 Indeterminate (permanent) 36 38 9 8 5 3 0 76 14 1994
2014 Seasonal 30 36 14 11 4 4 1 69 17 719
2014 Term 32 36 13 9 4 4 1 72 14 299
2014 Casual 37 37 9 12 0 0 4 78 13 19
2014 Student 31 41 8 7 5 3 4 78 13 267
2011 Indeterminate (permanent) 35 35 12 9 6 3 1 72 16 2572
2011 Seasonal 29 34 14 12 6 4 1 66 20 601
2011 Term 35 37 10 8 5 4 1 76 14 626

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 25 38 20 9 6 1 0 64 16 2257
2019 Seasonal 31 35 17 10 4 2 0 68 15 617
2019 Term 35 40 15 7 2 2 0 77 9 764
2019 Casual 49 39 9 0 0 3 0 91 0 41
2019 Student 52 31 11 3 2 1 0 84 5 653
2018 Indeterminate (permanent) 25 38 19 12 5 1 0 64 17 2236
2018 Seasonal 22 36 22 12 7 2 0 59 19 670
2018 Term 33 37 17 8 3 2 0 72 11 805
2018 Casual 56 19 15 6 3 2 0 76 9 45
2018 Student 45 34 13 6 1 1 0 80 7 495

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 17 26 20 17 14 6 2 46 33 2262
2019 Seasonal 20 28 17 14 15 5 1 51 30 621
2019 Term 25 29 15 12 9 8 2 60 23 763
2019 Casual 44 18 11 5 5 11 7 76 11 41
2019 Student 45 23 11 9 5 5 2 73 15 654
2018 Indeterminate (permanent) 16 26 19 16 15 6 1 46 34 2251
2018 Seasonal 16 28 15 17 18 5 0 47 37 670
2018 Term 26 25 19 12 9 8 1 56 23 806
2018 Casual 43 22 9 8 8 6 4 73 17 45
2018 Student 37 30 16 6 4 7 1 73 10 497
2017 Indeterminate (permanent) 15 25 18 18 15 7 2 44 36 2170
2017 Seasonal 16 26 14 17 18 8 0 46 39 679
2017 Term 24 24 17 11 11 11 3 55 25 696
2017 Casual 26 19 9 9 4 25 8 68 19 45
2017 Student 37 25 9 10 4 10 5 73 16 473
2014 Indeterminate (permanent) 15 27 16 18 15 7 2 46 36 1995
2014 Seasonal 18 25 16 17 19 5 0 45 38 718
2014 Term 23 24 16 17 9 10 1 53 29 300
2014 Casual 38 13 21 16 0 8 4 58 18 19
2014 Student 24 30 18 9 6 9 5 62 17 268
2011 Indeterminate (permanent) 15 27 16 17 16 7 2 46 36 2565
2011 Seasonal 15 24 17 16 23 5 0 41 41 602
2011 Term 19 22 15 17 15 10 3 47 36 626

Question 44. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 17 35 18 17 12 1 0 53 29 2263
2019 Seasonal 21 29 18 16 14 2 0 51 31 624
2019 Term 28 33 14 13 8 4 0 64 22 765
2019 Casual 41 26 15 9 0 9 0 74 10 41
2019 Student 46 27 12 5 2 6 2 79 8 652
2018 Indeterminate (permanent) 15 32 20 18 13 2 0 48 32 2252
2018 Seasonal 13 27 18 19 18 4 0 42 39 672
2018 Term 24 31 18 16 6 4 0 57 23 808
2018 Casual 49 21 5 7 9 10 0 77 18 43
2018 Student 43 30 13 6 3 4 0 76 10 497
2017 Indeterminate (permanent) 17 35 17 18 10 3 0 53 29 2174
2017 Seasonal 15 32 17 17 14 3 1 49 33 682
2017 Term 24 35 18 12 6 5 1 63 19 696
2017 Casual 22 34 6 12 7 19 0 69 24 45
2017 Student 48 27 10 5 1 7 2 83 6 473
2014 Indeterminate (permanent) 16 33 18 19 12 2 0 50 32 1997
2014 Seasonal 18 30 15 19 14 3 0 50 34 717
2014 Term 25 26 22 12 7 7 1 55 21 300
2014 Casual 20 33 19 12 3 12 0 61 17 20
2014 Student 34 31 7 6 3 12 8 81 10 268
2011 Indeterminate (permanent) 16 34 17 18 14 1 0 50 32 2571
2011 Seasonal 14 28 19 16 21 2 0 43 38 603
2011 Term 19 26 20 18 14 4 1 46 33 625

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 17 30 17 17 17 1 1 48 34 2263
2019 Seasonal 18 28 16 16 18 3 1 47 36 624
2019 Term 22 30 14 18 12 3 1 54 31 765
2019 Casual 25 29 20 10 9 3 4 58 20 41
2019 Student 32 30 12 8 5 6 7 71 15 654
2018 Indeterminate (permanent) 16 28 18 18 18 2 1 45 37 2252
2018 Seasonal 11 25 16 21 22 3 1 39 45 670
2018 Term 20 32 17 16 12 2 1 53 29 803
2018 Casual 49 17 7 9 14 2 2 68 24 44
2018 Student 30 30 12 11 7 4 6 67 20 497
2017 Indeterminate (permanent) 19 29 15 19 16 2 2 49 36 2169
2017 Seasonal 14 28 15 18 19 3 2 45 39 681
2017 Term 22 30 16 14 10 6 1 56 26 696
2017 Casual 25 34 4 9 11 9 8 71 24 45
2017 Student 33 24 12 9 3 7 11 71 15 475
2014 Indeterminate (permanent) 19 28 15 17 17 2 1 49 36 1995
2014 Seasonal 18 29 11 19 19 3 1 49 39 719
2014 Term 23 30 17 12 11 6 1 57 25 300
2014 Casual 25 23 0 16 3 25 8 72 28 20
2014 Student 22 24 8 9 7 5 25 66 22 268
2011 Indeterminate (permanent) 13 27 15 20 21 2 2 42 42 2571
2011 Seasonal 11 23 16 18 26 2 3 37 46 602
2011 Term 13 27 17 18 20 4 2 42 40 624

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 44 25 16 8 4 1 2 71 12 2256
2019 Seasonal 53 22 15 4 1 1 3 79 5 623
2019 Term 52 24 13 5 2 0 4 80 7 758
2019 Casual 45 37 2 2 0 0 14 95 2 41
2019 Student 56 24 8 2 1 1 8 88 3 651

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 51 14 10 5 6 2 11 75 14 2258
2019 Seasonal 54 13 8 4 5 3 13 80 11 622
2019 Term 51 15 9 5 7 3 11 77 13 760
2019 Casual 56 8 8 11 2 0 14 75 15 41
2019 Student 59 14 7 4 2 2 12 85 7 651

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 38 25 19 9 5 2 2 66 15 2255
2019 Seasonal 36 22 20 9 6 3 3 62 16 618
2019 Term 37 29 18 6 5 2 3 70 11 761
2019 Casual 47 17 24 0 0 0 12 72 0 41
2019 Student 59 17 10 4 2 1 7 83 7 652

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 34 24 19 10 7 3 3 62 18 2250
2019 Seasonal 34 23 16 12 7 4 4 62 20 616
2019 Term 38 25 18 7 6 3 4 68 13 760
2019 Casual 49 17 17 0 0 2 14 79 0 41
2019 Student 60 13 9 4 2 4 9 84 6 652

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 32 18 19 14 11 2 4 53 27 2255
2019 Seasonal 30 18 22 13 10 4 4 52 25 620
2019 Term 29 19 20 14 12 3 4 51 28 762
2019 Casual 39 20 10 2 12 2 14 70 17 41
2019 Student 53 17 11 5 3 2 8 79 10 651

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 61 18 9 4 3 2 3 84 7 2250
2019 Seasonal 54 21 11 4 2 3 4 81 6 621
2019 Term 66 16 9 3 1 2 4 86 5 759
2019 Casual 61 12 7 4 0 0 15 86 5 40
2019 Student 69 13 6 2 2 2 8 90 4 651

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 76 9 5 2 3 3 3 90 5 2246
2019 Seasonal 74 11 3 3 2 3 4 91 6 622
2019 Term 79 9 3 1 2 2 3 94 3 759
2019 Casual 77 7 2 0 0 0 14 98 0 41
2019 Student 83 7 2 0 0 1 6 97 0 652

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 76 7 4 1 2 2 8 92 3 2250
2019 Seasonal 70 10 4 2 3 3 8 90 6 619
2019 Term 77 7 4 3 2 1 6 91 5 761
2019 Casual 75 4 2 0 0 2 17 98 0 41
2019 Student 78 8 2 1 1 1 8 95 2 650

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 20 45 18 11 5 1 0 66 16 2269
2019 Seasonal 18 41 20 12 7 3 0 60 20 623
2019 Term 25 44 15 10 4 3 0 70 14 763
2019 Casual 39 36 18 2 0 4 0 79 3 41
2019 Student 30 38 15 9 3 4 0 72 13 655
2018 Indeterminate (permanent) 19 39 21 11 7 2 0 60 19 2254
2018 Seasonal 16 33 20 16 12 3 0 50 28 671
2018 Term 24 40 18 10 5 2 0 66 15 808
2018 Casual 40 32 13 8 6 1 0 72 14 45
2018 Student 32 40 14 8 3 2 0 74 12 498
2017 Indeterminate (permanent) 21 41 18 13 5 2 0 63 18 2173
2017 Seasonal 15 39 19 13 10 4 0 56 25 681
2017 Term 25 38 20 7 5 3 0 66 13 696
2017 Casual 27 32 17 6 7 11 0 66 15 45
2017 Student 38 35 14 6 2 4 1 76 9 476

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 30 42 16 7 4 2 0 73 11 2258
2019 Seasonal 35 37 17 6 4 2 0 72 11 620
2019 Term 43 36 12 7 1 1 0 80 8 763
2019 Casual 65 26 2 5 0 2 0 93 5 41
2019 Student 56 30 6 5 2 1 0 87 6 656
2018 Indeterminate (permanent) 32 43 14 6 3 2 0 76 9 2238
2018 Seasonal 30 41 14 7 5 2 0 73 12 662
2018 Term 42 39 11 5 1 1 0 83 6 805
2018 Casual 53 28 10 4 3 2 0 82 8 45
2018 Student 53 34 6 4 1 1 1 88 6 494
2017 Indeterminate (permanent) 33 45 12 7 2 1 0 79 9 2172
2017 Seasonal 32 40 13 6 6 3 0 74 12 681
2017 Term 44 39 9 4 2 2 1 85 6 694
2017 Casual 45 35 10 4 0 7 0 86 4 45
2017 Student 62 27 5 3 1 2 0 91 4 473
2014 Indeterminate (permanent) 35 42 12 7 2 2 0 79 9 1996
2014 Seasonal 35 39 13 7 3 3 0 77 10 719
2014 Term 47 34 9 6 1 2 0 83 7 301
2014 Casual 57 23 12 0 0 8 0 87 0 20
2014 Student 52 35 5 7 0 1 0 88 7 267
2011 Indeterminate (permanent) 29 40 16 8 6 2 0 70 14 2567
2011 Seasonal 25 40 15 9 8 2 0 66 18 602
2011 Term 39 37 14 6 3 2 0 77 9 626

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 34 38 16 6 3 3 0 74 9 2264
2019 Seasonal 40 30 18 5 4 3 0 73 8 622
2019 Term 43 28 17 5 1 4 0 75 7 762
2019 Casual 60 24 11 0 0 4 0 88 0 41
2019 Student 52 29 10 4 1 3 1 84 6 656
2018 Indeterminate (permanent) 32 39 18 6 3 3 0 73 9 2231
2018 Seasonal 32 37 17 5 5 3 0 72 10 660
2018 Term 41 34 13 7 1 3 0 78 9 804
2018 Casual 56 26 8 1 3 5 0 87 5 45
2018 Student 50 30 10 5 2 3 0 82 7 497
2017 Indeterminate (permanent) 35 38 16 5 2 4 1 76 8 2171
2017 Seasonal 31 35 17 6 5 5 1 70 11 681
2017 Term 40 33 15 4 3 5 1 77 7 696
2017 Casual 41 32 14 4 0 9 0 81 4 45
2017 Student 53 28 9 3 1 5 1 86 4 474
2014 Indeterminate (permanent) 36 39 14 5 2 4 0 79 7 1996
2014 Seasonal 33 36 15 7 2 6 1 74 10 719
2014 Term 46 29 13 4 1 7 0 80 6 299
2014 Casual 61 39 0 0 0 0 0 100 0 20
2014 Student 49 26 9 3 4 8 0 82 8 269

Question 50. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 43 37 9 6 4 0 0 81 10 2261
2019 Seasonal 48 33 9 6 3 1 0 82 9 623
2019 Term 60 28 6 4 1 0 0 88 5 763
2019 Casual 85 9 5 2 0 0 0 93 2 41
2019 Student 73 21 3 2 1 1 0 95 3 656
2018 Indeterminate (permanent) 38 42 10 6 4 0 0 80 10 2238
2018 Seasonal 38 37 11 8 5 0 0 76 13 661
2018 Term 55 34 7 3 1 0 0 89 4 804
2018 Casual 75 14 6 0 3 2 0 91 3 45
2018 Student 68 25 3 2 1 0 0 94 3 495
2017 Indeterminate (permanent) 40 41 10 6 3 0 0 81 9 2171
2017 Seasonal 39 40 9 7 5 0 0 78 12 680
2017 Term 56 32 5 3 3 1 0 89 6 695
2017 Casual 59 30 2 9 0 0 0 90 9 45
2017 Student 73 21 4 1 0 1 0 95 1 476
2014 Indeterminate (permanent) 41 39 11 5 3 0 0 81 8 1995
2014 Seasonal 43 34 12 7 5 0 0 77 11 718
2014 Term 60 31 5 3 1 0 0 91 4 300
2014 Casual 77 20 0 0 3 0 0 97 3 20
2014 Student 66 24 9 0 0 0 0 91 1 265
2011 Indeterminate (permanent) 34 39 12 9 5 0 0 73 15 2566
2011 Seasonal 34 32 15 10 9 1 0 67 19 600
2011 Term 49 31 9 7 4 0 0 80 11 625

Question 51. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 38 33 14 9 5 0 0 71 14 2262
2019 Seasonal 41 33 12 10 4 0 0 74 14 623
2019 Term 51 29 12 6 2 0 0 80 8 762
2019 Casual 82 10 2 5 2 0 0 92 7 41
2019 Student 67 21 7 3 2 0 0 88 5 654
2018 Indeterminate (permanent) 34 34 16 8 7 0 0 69 15 2230
2018 Seasonal 34 33 16 9 7 1 0 67 16 662
2018 Term 50 30 11 6 2 1 0 80 9 806
2018 Casual 66 25 0 4 5 0 0 91 9 45
2018 Student 63 24 9 2 2 0 0 87 4 496
2017 Indeterminate (permanent) 37 34 14 10 5 0 0 71 15 2169
2017 Seasonal 34 35 13 11 6 0 0 70 17 680
2017 Term 47 34 10 5 4 0 0 81 9 694
2017 Casual 61 19 13 5 2 0 0 80 7 45
2017 Student 69 21 7 3 1 1 0 90 3 475
2014 Indeterminate (permanent) 32 37 15 11 4 1 0 70 15 1994
2014 Seasonal 35 35 14 10 6 0 0 70 16 720
2014 Term 48 36 8 3 4 0 0 85 7 301
2014 Casual 68 21 0 11 0 0 0 89 11 20
2014 Student 60 26 9 2 1 2 0 88 3 267
2011 Indeterminate (permanent) 34 33 16 10 6 1 0 67 17 2563
2011 Seasonal 30 33 16 11 8 0 0 64 20 602
2011 Term 40 36 14 7 3 0 0 76 10 626

Question 52. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 34 35 14 12 6 0 0 69 18 2263
2019 Seasonal 38 33 12 11 6 0 0 71 17 618
2019 Term 46 33 10 8 2 0 0 80 10 759
2019 Casual 75 19 2 2 2 0 0 93 5 41
2019 Student 64 23 6 4 2 1 0 87 6 654
2018 Indeterminate (permanent) 30 37 16 11 6 0 0 67 17 2229
2018 Seasonal 28 34 18 11 8 1 0 62 19 662
2018 Term 45 31 13 7 3 0 0 77 11 800
2018 Casual 57 31 1 6 3 2 0 89 9 45
2018 Student 59 26 9 3 2 0 0 85 6 496
2017 Indeterminate (permanent) 31 38 14 11 5 0 0 70 16 2170
2017 Seasonal 29 38 14 12 6 0 0 67 19 679
2017 Term 41 35 12 8 4 0 0 77 12 695
2017 Casual 55 32 6 2 5 0 0 87 7 45
2017 Student 65 24 7 2 1 1 0 90 3 475
2014 Indeterminate (permanent) 29 39 14 13 5 0 0 68 18 1996
2014 Seasonal 28 35 17 13 7 0 0 63 20 720
2014 Term 44 37 10 6 4 0 0 81 10 301
2014 Casual 48 41 0 11 0 0 0 89 11 20
2014 Student 53 29 8 7 3 0 0 83 10 269
2011 Indeterminate (permanent) 28 36 15 14 8 0 0 63 21 2564
2011 Seasonal 24 32 17 15 11 1 0 57 27 602
2011 Term 34 35 13 11 6 0 0 70 17 626

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 39 27 15 9 6 3 1 68 16 2265
2019 Seasonal 39 25 18 9 6 3 1 67 15 621
2019 Term 44 27 15 8 3 3 1 73 11 764
2019 Casual 61 16 11 0 5 7 0 83 5 40
2019 Student 43 23 14 7 5 6 1 72 12 656
2018 Indeterminate (permanent) 36 27 17 12 6 2 0 64 18 2239
2018 Seasonal 31 28 19 10 8 4 1 61 19 660
2018 Term 43 26 14 9 5 3 0 71 15 805
2018 Casual 54 24 10 0 11 0 2 79 11 45
2018 Student 39 22 20 9 4 5 2 65 14 497
2017 Indeterminate (permanent) 39 25 16 11 6 3 0 66 17 2168
2017 Seasonal 34 27 18 10 6 4 1 64 18 681
2017 Term 40 27 16 7 6 4 1 70 13 693
2017 Casual 52 17 15 11 2 4 0 71 13 45
2017 Student 46 22 15 5 3 6 2 74 9 476
2014 Indeterminate (permanent) 37 26 17 11 5 4 0 66 16 1996
2014 Seasonal 36 27 16 10 5 5 1 67 16 719
2014 Term 41 28 14 8 5 5 0 72 13 301
2014 Casual 44 28 4 16 3 5 0 76 20 20
2014 Student 42 20 14 11 4 8 1 68 16 268
2011 Indeterminate (permanent) 38 24 15 11 7 4 0 65 19 2564
2011 Seasonal 32 24 17 10 9 6 1 60 21 603
2011 Term 41 24 14 8 6 5 1 70 15 626
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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2019 Indeterminate (permanent) 23 41 36 2271
2019 Seasonal 19 45 36 618
2019 Term 28 34 37 765
2019 Casual 48 15 38 41
2019 Student 57 11 32 654
2018 Indeterminate (permanent) 23 41 36 2250
2018 Seasonal 17 39 44 663
2018 Term 29 33 38 801
2018 Casual 36 21 42 45
2018 Student 58 13 30 481
2017 Indeterminate (permanent) 22 43 35 2168
2017 Seasonal 20 42 38 680
2017 Term 28 37 34 697
2017 Casual 28 40 32 45
2017 Student 51 14 35 473
2014 Indeterminate (permanent) 20 45 35 1996
2014 Seasonal 14 44 42 719
2014 Term 31 32 38 300
2014 Casual 31 24 46 21
2014 Student 54 14 32 266
2011 Indeterminate (permanent) 20 50 30 2571
2011 Seasonal 17 52 32 603
2011 Term 24 37 38 626

Question 55. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2019 Indeterminate (permanent) 20 37 21 12 2 8 543
2019 Seasonal 10 21 16 22 20 11 119
2019 Term 2 14 8 13 56 7 215
2019 Casual 8 0 5 0 86 0 18
2019 Student 0 5 4 2 87 2 369
2018 Indeterminate (permanent) 21 36 19 12 3 8 531
2018 Seasonal 23 26 14 13 10 14 120
2018 Term 1 20 12 9 52 5 234
2018 Casual 0 0 4 11 85 0 17
2018 Student 0 5 2 4 88 1 286
2017 Indeterminate (permanent) 22 36 21 12 2 7 497
2017 Seasonal 20 23 18 20 11 8 138
2017 Term 1 20 9 12 51 6 204
2017 Casual 0 7 0 14 73 6 13
2017 Student 0 2 1 3 93 1 241
2014 Indeterminate (permanent) 21 41 16 14 9999 8 429
2014 Seasonal 14 31 14 27 9999 14 105
2014 Term 3 29 20 20 9999 27 95
2014 Student 0 14 11 16 9999 59 128
2011 Indeterminate (permanent) 35 28 21 10 9999 6 527
2011 Seasonal 15 23 13 29 9999 19 93
2011 Term 7 30 13 18 9999 32 153
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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 38 49 7 4 1 0 0 87 6 2263
2019 Seasonal 29 50 10 7 3 1 0 80 10 624
2019 Term 24 51 11 9 5 0 0 75 14 761
2019 Casual 31 36 11 10 2 0 10 75 13 41
2019 Student 32 34 9 11 4 5 5 73 17 653

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 53 31 8 3 2 2 1 86 6 2264
2019 Seasonal 49 31 9 4 2 4 0 84 6 624
2019 Term 56 26 8 3 2 6 0 87 5 764
2019 Casual 63 9 11 2 0 6 10 85 2 41
2019 Student 52 19 8 1 1 14 5 88 3 653
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 16 84 2264
2019 Term 11 89 761
2019 Student 10 90 653
2018 Indeterminate (permanent) 16 84 2255
2018 Seasonal 19 81 671
2018 Term 14 86 804

Question 59a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 49 51 330
2019 Term 44 56 88
2018 Indeterminate (permanent) 49 51 352
2018 Seasonal 48 52 126
2018 Term 58 42 100

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 53 47 330
2019 Term 42 58 88
2018 Indeterminate (permanent) 57 43 352
2018 Seasonal 58 42 125
2018 Term 45 55 100

Question 59c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 7 93 330
2018 Indeterminate (permanent) 9 91 353
2018 Seasonal 8 92 123
2018 Term 5 95 99

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Student 0 100 66
2018 Indeterminate (permanent) 1 99 352
2018 Seasonal 0 100 123

Question 59e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 4 96 330
2019 Term 12 88 88
2018 Indeterminate (permanent) 6 94 352
2018 Seasonal 9 91 125
2018 Term 6 94 99

Question 59f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 20 80 330
2019 Term 30 70 88
2018 Indeterminate (permanent) 18 82 352
2018 Seasonal 20 80 123
2018 Term 31 69 101

Question 59g. From whom did you experience harassment on the job? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 3 97 330
2019 Student 0 100 66
2018 Indeterminate (permanent) 2 98 352
2018 Seasonal 7 93 122

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 48 52 327
2019 Term 38 62 88
2018 Indeterminate (permanent) 46 54 350
2018 Seasonal 38 62 126
2018 Term 43 57 100

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 42 58 327
2019 Term 28 72 88
2018 Indeterminate (permanent) 46 54 350
2018 Seasonal 41 59 126
2018 Term 39 61 99

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 51 49 327
2019 Term 42 58 88
2018 Indeterminate (permanent) 49 51 351
2018 Seasonal 48 52 126
2018 Term 36 64 99

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 46 54 327
2019 Term 35 65 88
2018 Indeterminate (permanent) 42 58 350
2018 Seasonal 48 52 126
2018 Term 44 56 99

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 37 63 327
2019 Term 29 71 88
2018 Indeterminate (permanent) 33 67 350
2018 Seasonal 26 74 123
2018 Term 29 71 99

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 63 37 327
2019 Term 60 40 88
2018 Indeterminate (permanent) 58 42 351
2018 Seasonal 57 43 128
2018 Term 63 37 101

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 42 58 327
2019 Term 36 64 88
2018 Indeterminate (permanent) 38 62 350
2018 Seasonal 35 65 126
2018 Term 27 73 99

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Term 0 100 88
2019 Student 0 100 66
2018 Seasonal 0 100 123

Question 60i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 10 90 327
2019 Term 17 83 88
2018 Indeterminate (permanent) 7 93 350
2018 Seasonal 9 91 123
2018 Term 18 82 100

Question 60j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 18 82 327
2019 Term 7 93 88
2018 Indeterminate (permanent) 14 86 350
2018 Seasonal 12 88 124
2018 Term 6 94 99

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 47 53 327
2019 Term 38 62 88
2018 Indeterminate (permanent) 41 59 351
2018 Seasonal 46 54 125
2018 Term 46 54 99

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 33 67 327
2019 Term 27 73 88
2018 Indeterminate (permanent) 34 66 350
2018 Seasonal 33 67 127
2018 Term 25 75 101

Question 60m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 14 86 327
2019 Term 10 90 88
2018 Indeterminate (permanent) 11 89 351
2018 Seasonal 14 86 123
2018 Term 11 89 100

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 58 42 326
2019 Term 54 46 87
2018 Indeterminate (permanent) 55 45 353
2018 Seasonal 55 45 126
2018 Term 68 32 100

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 31 69 326
2019 Term 22 78 87
2018 Indeterminate (permanent) 29 71 353
2018 Seasonal 30 70 124
2018 Term 31 69 99

Question 61c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 19 81 326
2019 Term 10 90 87
2018 Indeterminate (permanent) 19 81 351
2018 Seasonal 11 89 123
2018 Term 8 92 99

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 19 81 326
2019 Term 7 93 87
2018 Indeterminate (permanent) 17 83 351
2018 Seasonal 21 79 126

Question 61e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 12 88 326
2019 Term 13 87 87
2018 Indeterminate (permanent) 11 89 352
2018 Seasonal 10 90 123
2018 Term 8 92 99

Question 61f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 6 94 326
2019 Student 11 89 66
2018 Indeterminate (permanent) 8 92 351
2018 Seasonal 6 94 124

Question 61g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 20 80 326
2019 Term 22 78 87
2018 Indeterminate (permanent) 15 85 351
2018 Seasonal 18 82 123
2018 Term 19 81 100

Question 61h. What action(s) did you take to address the harassment you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 11 89 326
2019 Term 11 89 87
2018 Indeterminate (permanent) 10 90 351
2018 Seasonal 18 82 125
2018 Term 10 90 99

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 20 80 326
2019 Term 28 72 87
2018 Indeterminate (permanent) 25 75 351
2018 Seasonal 26 74 125
2018 Term 21 79 100

Question 62a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 13 87 307
2018 Indeterminate (permanent) 13 87 324
2018 Seasonal 13 87 116
2018 Term 15 85 96

Question 62b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 22 78 307
2018 Indeterminate (permanent) 20 80 324
2018 Seasonal 17 83 116
2018 Term 44 56 97

Question 62c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 11 89 307
2018 Indeterminate (permanent) 10 90 324
2018 Seasonal 17 83 116
2018 Term 16 84 96

Question 62d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 9 91 307
2018 Indeterminate (permanent) 5 95 324
2018 Seasonal 8 92 116
2018 Term 14 86 96

Question 62e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 11 89 307
2018 Indeterminate (permanent) 12 88 324
2018 Seasonal 9 91 116
2018 Term 12 88 96

Question 62f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 8 92 307
2018 Indeterminate (permanent) 9 91 324
2018 Seasonal 11 89 116
2018 Term 8 92 96

Question 62g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 5 95 307
2018 Indeterminate (permanent) 4 96 324
2018 Term 6 94 96

Question 62h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 12 88 307
2018 Indeterminate (permanent) 11 89 324
2018 Seasonal 13 87 116
2018 Term 13 87 96

Question 62i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 13 87 307
2018 Indeterminate (permanent) 11 89 324
2018 Seasonal 10 90 117
2018 Term 9 91 96

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 35 65 307
2018 Indeterminate (permanent) 28 72 324
2018 Seasonal 34 66 116
2018 Term 27 73 96

Question 62k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 10 90 307
2018 Indeterminate (permanent) 10 90 324
2018 Seasonal 9 91 117
2018 Term 11 89 96

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 44 56 307
2018 Indeterminate (permanent) 45 55 325
2018 Seasonal 46 54 120
2018 Term 39 61 96

Question 62m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Student 0 100 58

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 54 46 307
2018 Indeterminate (permanent) 53 47 325
2018 Seasonal 54 46 119
2018 Term 54 46 97

Question 62o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 6 94 307
2018 Indeterminate (permanent) 5 95 324
2018 Seasonal 5 95 118

Question 62p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 17 83 307
2018 Indeterminate (permanent) 13 87 325
2018 Seasonal 11 89 116
2018 Term 10 90 97

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 23 77 2261
2019 Seasonal 24 76 618
2019 Term 19 81 765
2019 Casual 13 87 41
2019 Student 19 81 654

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 15 21 20 10 10 19 5 47 26 2264
2019 Seasonal 23 17 20 10 9 14 5 50 25 619
2019 Term 21 18 14 9 5 24 9 58 21 764
2019 Casual 28 9 9 9 2 31 12 65 20 41
2019 Student 31 16 10 6 4 21 12 70 15 653
2018 Indeterminate (permanent) 15 21 22 11 10 18 4 45 26 2243
2018 Seasonal 17 19 23 13 9 14 4 44 28 669
2018 Term 20 20 18 8 5 22 7 57 18 804
2018 Casual 27 12 22 8 3 13 14 53 16 45
2018 Student 28 19 12 4 3 22 12 70 12 496
2017 Indeterminate (permanent) 14 21 20 10 8 20 6 48 25 2169
2017 Seasonal 19 18 20 11 10 16 6 46 27 680
2017 Term 17 19 15 7 6 26 10 57 20 696
2017 Casual 18 5 0 8 3 51 14 67 33 45
2017 Student 30 16 8 3 2 24 17 77 9 475
2014 Indeterminate (permanent) 17 22 20 10 7 20 5 52 22 1996
2014 Seasonal 17 21 20 8 8 19 7 51 22 722
2014 Term 24 16 19 4 3 25 8 60 11 298
2014 Casual 13 15 11 0 0 40 21 72 0 20
2014 Student 25 18 11 5 3 22 17 70 12 266

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 27 33 18 9 7 5 1 63 17 2266
2019 Seasonal 36 29 17 6 7 4 1 68 14 618
2019 Term 39 26 15 7 3 9 1 73 10 763
2019 Casual 52 22 11 2 0 12 0 85 2 41
2019 Student 51 22 10 5 2 8 2 82 8 651
2018 Indeterminate (permanent) 24 32 21 9 8 6 0 60 17 2243
2018 Seasonal 26 33 18 9 7 6 0 63 17 668
2018 Term 35 31 17 6 3 8 1 73 9 799
2018 Casual 40 30 13 4 3 6 4 78 8 45
2018 Student 44 26 13 3 2 11 2 79 6 495
2017 Indeterminate (permanent) 23 33 19 10 6 8 1 61 18 2170
2017 Seasonal 27 31 17 10 8 6 2 63 19 679
2017 Term 33 29 14 7 4 12 2 71 13 696
2017 Casual 30 18 21 2 5 22 2 63 9 45
2017 Student 49 24 9 3 1 11 2 84 5 473
2014 Indeterminate (permanent) 26 32 18 9 5 9 1 65 15 1998
2014 Seasonal 26 32 22 7 5 8 1 63 12 720
2014 Term 34 28 18 4 3 11 2 72 7 298
2014 Casual 36 38 3 0 0 19 3 96 0 21
2014 Student 39 25 9 7 1 15 5 79 9 268
2011 Indeterminate (permanent) 31 39 15 7 5 3 0 72 13 2572
2011 Seasonal 32 34 15 12 5 2 0 68 17 598
2011 Term 36 33 14 7 3 6 1 74 11 627
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 6 94 2263
2019 Term 6 94 765
2019 Student 6 94 655
2018 Indeterminate (permanent) 7 93 2239
2018 Seasonal 10 90 667
2018 Term 6 94 802

Question 67a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 45 55 141
2019 Term 46 54 39
2018 Indeterminate (permanent) 42 58 157
2018 Seasonal 37 63 57
2018 Term 47 53 45

Question 67b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 70 30 141
2019 Term 68 32 39
2018 Indeterminate (permanent) 71 29 157
2018 Seasonal 83 17 60
2018 Term 70 30 45

Question 67c. From whom did you experience discrimination on the job? Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 3 97 141
2018 Indeterminate (permanent) 6 94 157

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Student 0 100 36
2018 Seasonal 0 100 56
2018 Term 0 100 44

Question 67e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 9 91 141
2018 Indeterminate (permanent) 9 91 157

Question 67f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 17 83 141
2019 Term 24 76 39
2018 Indeterminate (permanent) 18 82 157
2018 Seasonal 20 80 57
2018 Term 16 84 45

Question 67g. From whom did you experience discrimination on the job? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 10 90 141
2019 Student 0 100 36
2018 Indeterminate (permanent) 7 93 157
2018 Seasonal 17 83 57

Question 68a. Please indicate the type of discrimination you experienced. Race
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 20 80 139
2019 Term 14 86 38
2018 Indeterminate (permanent) 18 82 157
2018 Seasonal 14 86 58
2018 Term 23 77 44

Question 68b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 14 86 139
2019 Term 22 78 38
2018 Indeterminate (permanent) 13 87 157
2018 Seasonal 18 82 57
2018 Term 25 75 45

Question 68c. Please indicate the type of discrimination you experienced. Colour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 15 85 139
2018 Indeterminate (permanent) 8 92 157
2018 Seasonal 9 91 57

Question 68d. Please indicate the type of discrimination you experienced. Religion
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Term 0 100 38
2018 Indeterminate (permanent) 5 95 157
2018 Seasonal 10 90 56

Question 68e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 32 68 139
2019 Term 26 74 38
2018 Indeterminate (permanent) 26 74 157
2018 Seasonal 33 67 56
2018 Term 30 70 44

Question 68f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 37 63 139
2019 Term 32 68 38
2018 Indeterminate (permanent) 36 64 157
2018 Seasonal 17 83 57
2018 Term 57 43 45

Question 68g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Student 17 83 35

Question 68i. Please indicate the type of discrimination you experienced. Marital status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 7 93 139
2019 Term 12 88 38
2018 Indeterminate (permanent) 9 91 157
2018 Term 0 100 44

Question 68j. Please indicate the type of discrimination you experienced. Family status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 20 80 139
2019 Student 0 100 35
2018 Indeterminate (permanent) 13 87 157
2018 Seasonal 10 90 56

Question 68k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Term 0 100 38
2018 Indeterminate (permanent) 0 100 157
2018 Seasonal 0 100 56
2018 Term 0 100 44

Question 68l. Please indicate the type of discrimination you experienced. Disability
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 9 91 139
2018 Indeterminate (permanent) 10 90 157
2018 Seasonal 11 89 56

Question 68m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 0 100 139
2019 Term 0 100 38
2018 Indeterminate (permanent) 0 100 157
2018 Term 0 100 44

Question 68n. Please indicate the type of discrimination you experienced. Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 18 82 139
2019 Term 18 82 38
2018 Indeterminate (permanent) 20 80 157
2018 Seasonal 21 79 59

Question 69a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 37 63 139
2019 Term 27 73 38
2018 Indeterminate (permanent) 32 68 157
2018 Seasonal 34 66 59
2018 Term 21 79 44

Question 69b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 10 90 139
2018 Indeterminate (permanent) 19 81 156
2018 Seasonal 13 87 56
2018 Term 24 76 44

Question 69c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 13 87 139
2018 Indeterminate (permanent) 11 89 156

Question 69d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 14 86 139
2019 Student 0 100 36
2018 Indeterminate (permanent) 15 85 156
2018 Seasonal 28 72 57
2018 Term 8 92 44

Question 69e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 6 94 139
2018 Indeterminate (permanent) 4 96 156

Question 69f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 9 91 139
2018 Indeterminate (permanent) 5 95 156
2018 Seasonal 11 89 56

Question 69g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 14 86 139
2019 Student 14 86 36
2018 Indeterminate (permanent) 14 86 156
2018 Seasonal 8 92 56
2018 Term 16 84 44

Question 69h. What action(s) did you take to address the discrimination you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 8 92 139
2019 Student 0 100 36
2018 Indeterminate (permanent) 9 91 156
2018 Seasonal 11 89 58

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 43 57 139
2019 Term 59 41 38
2018 Indeterminate (permanent) 49 51 155
2018 Seasonal 53 47 58
2018 Term 53 47 46

Question 70a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 6 94 123
2018 Indeterminate (permanent) 8 92 149
2018 Term 15 85 43

Question 70b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 22 78 123
2018 Indeterminate (permanent) 14 86 149
2018 Seasonal 10 90 50
2018 Term 37 63 43

Question 70e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 4 96 123

Question 70f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 4 96 123

Question 70g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 5 95 123
2018 Indeterminate (permanent) 3 97 149
2018 Seasonal 0 100 50

Question 70h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 17 83 123
2018 Indeterminate (permanent) 17 83 150
2018 Seasonal 23 77 50
2018 Term 19 81 43

Question 70i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 10 90 123
2018 Indeterminate (permanent) 10 90 150
2018 Seasonal 20 80 50

Question 70j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 35 65 123
2018 Indeterminate (permanent) 28 72 150
2018 Seasonal 18 82 50
2018 Term 27 73 43

Question 70k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 9 91 123
2018 Indeterminate (permanent) 7 93 150
2018 Seasonal 14 86 50

Question 70l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 45 55 123
2018 Indeterminate (permanent) 53 47 149
2018 Seasonal 46 54 52
2018 Term 43 57 43

Question 70n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 65 35 123
2018 Indeterminate (permanent) 62 38 149
2018 Seasonal 63 37 52
2018 Term 58 42 44

Question 70p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 14 86 123
2018 Indeterminate (permanent) 15 85 149
2018 Term 13 87 44

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 12 88 2262
2019 Term 10 90 763
2019 Student 10 90 653

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 17 19 22 5 4 26 6 53 14 2261
2019 Seasonal 26 17 23 5 5 19 6 57 13 625
2019 Term 24 14 17 4 2 29 10 61 11 761
2019 Casual 29 7 9 2 2 38 13 74 8 41
2019 Student 36 13 10 2 2 25 13 78 6 650
2018 Indeterminate (permanent) 16 20 26 5 4 23 5 50 13 2249
2018 Seasonal 20 19 27 4 6 20 4 51 14 672
2018 Term 22 19 21 3 2 26 8 62 7 803
2018 Casual 42 5 23 0 3 21 5 64 5 45
2018 Student 32 18 12 2 1 24 10 77 5 489
2017 Indeterminate (permanent) 16 21 23 4 3 28 6 56 10 2170
2017 Seasonal 20 19 21 5 6 22 8 55 15 677
2017 Term 20 17 15 4 1 33 9 65 9 696
2017 Casual 24 7 4 4 0 51 9 79 10 45
2017 Student 31 13 10 2 1 27 16 78 5 475
2014 Indeterminate (permanent) 18 23 20 3 2 28 5 61 9 1994
2014 Seasonal 20 23 20 3 3 23 7 62 9 719
2014 Term 22 16 19 1 1 34 7 64 5 299
2014 Casual 27 12 14 0 0 27 19 73 0 21
2014 Student 33 19 9 1 0 22 16 83 2 267

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 31 32 19 5 4 8 1 69 10 2268
2019 Seasonal 39 27 19 3 4 7 1 71 8 624
2019 Term 42 24 14 5 2 11 2 76 8 757
2019 Casual 56 25 0 2 0 17 0 98 2 41
2019 Student 54 22 9 2 2 10 3 86 4 652
2018 Indeterminate (permanent) 26 32 23 6 4 9 1 65 10 2245
2018 Seasonal 31 29 19 7 4 9 1 66 12 666
2018 Term 35 32 15 3 3 11 2 76 7 804
2018 Casual 55 20 15 0 3 6 0 80 4 45
2018 Student 48 23 11 3 1 12 2 83 4 490
2017 Indeterminate (permanent) 28 33 20 5 3 11 1 69 9 2169
2017 Seasonal 30 33 16 5 4 10 2 71 11 679
2017 Term 36 29 13 3 2 16 2 78 6 697
2017 Casual 35 25 17 0 0 17 5 78 0 45
2017 Student 51 19 11 1 1 12 6 85 2 475
2014 Indeterminate (permanent) 30 32 17 4 2 13 1 73 7 1995
2014 Seasonal 29 32 20 3 3 10 1 70 7 721
2014 Term 38 23 14 3 2 17 2 75 7 301
2014 Casual 48 22 11 0 0 11 8 87 0 21
2014 Student 47 19 9 3 0 15 7 85 3 267
2011 Indeterminate (permanent) 37 37 13 5 2 5 0 79 7 2572
2011 Seasonal 37 35 15 6 4 4 0 74 10 602
2011 Term 40 33 14 4 1 7 1 79 5 626
Top of Page

Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 13 24 23 15 24 0 0 38 40 2267
2019 Seasonal 15 23 19 18 23 0 0 39 42 619
2019 Term 19 26 22 14 19 0 0 45 33 765
2019 Casual 18 37 24 7 14 0 0 55 21 41
2019 Student 26 27 22 12 12 0 0 53 24 654
2018 Indeterminate (permanent) 12 21 23 18 26 0 1 33 44 2247
2018 Seasonal 11 19 24 17 28 0 1 30 45 671
2018 Term 13 22 22 18 24 0 1 35 42 808
2018 Casual 20 24 26 12 18 0 0 44 30 45
2018 Student 22 26 26 14 12 0 0 48 26 494
2017 Indeterminate (permanent) 13 19 20 18 28 0 1 33 47 2175
2017 Seasonal 9 20 19 21 29 0 1 30 51 679
2017 Term 13 20 20 19 26 0 1 34 46 697
2017 Casual 24 11 20 17 27 2 0 35 45 45
2017 Student 18 30 26 13 12 0 1 48 26 476

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 14 27 28 19 12 0 0 41 31 2268
2019 Seasonal 31 28 23 10 7 0 0 59 18 621
2019 Term 31 33 21 10 4 0 1 64 15 761
2019 Casual 50 27 13 9 2 0 0 76 11 41
2019 Student 51 30 13 4 2 0 0 81 5 656
2018 Indeterminate (permanent) 12 23 32 20 13 0 0 35 33 2250
2018 Seasonal 28 30 23 13 6 0 1 58 19 668
2018 Term 27 33 26 9 5 0 0 60 14 805
2018 Casual 44 26 21 5 4 0 0 70 9 45
2018 Student 48 28 15 6 3 0 0 76 9 496
2017 Indeterminate (permanent) 14 24 27 19 14 0 1 38 34 2173
2017 Seasonal 28 31 23 10 6 0 1 60 16 680
2017 Term 33 31 23 8 4 0 1 65 12 696
2017 Casual 44 27 18 10 0 0 2 72 10 45
2017 Student 45 32 17 4 1 0 1 78 5 476

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 27 34 22 11 5 0 1 61 16 2254
2019 Seasonal 51 25 13 6 3 1 3 78 8 616
2019 Term 51 28 10 6 3 0 2 81 9 759
2019 Casual 71 15 8 7 0 0 0 85 7 41
2019 Student 72 17 5 2 1 0 2 92 3 653
2018 Indeterminate (permanent) 21 32 27 11 6 0 2 54 18 2239
2018 Seasonal 41 30 15 6 2 0 5 75 8 663
2018 Term 40 33 18 5 2 0 2 74 8 804
2018 Casual 59 13 20 3 0 0 4 75 4 45
2018 Student 64 20 8 3 2 0 3 87 5 492
2017 Indeterminate (permanent) 22 31 25 12 7 0 2 55 20 2167
2017 Seasonal 40 29 15 6 3 1 6 74 10 676
2017 Term 48 29 13 5 2 0 4 80 6 695
2017 Casual 48 19 12 9 6 0 6 71 16 45
2017 Student 66 20 8 3 1 0 3 88 4 475

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 12 26 22 20 20 0 0 38 40 2255
2019 Seasonal 21 26 22 15 16 0 0 48 31 617
2019 Term 31 25 20 13 10 0 0 57 23 764
2019 Casual 42 36 9 7 4 0 2 80 11 40
2019 Student 46 23 15 8 6 0 1 70 15 653
2018 Indeterminate (permanent) 12 21 25 21 20 0 1 34 41 2237
2018 Seasonal 17 25 22 16 19 0 1 43 35 665
2018 Term 24 27 24 12 11 0 1 52 24 803
2018 Casual 33 27 29 5 4 0 2 61 10 45
2018 Student 43 23 16 9 8 0 1 67 16 498
2017 Indeterminate (permanent) 14 21 24 20 20 0 1 35 40 2174
2017 Seasonal 21 23 25 15 14 1 1 45 29 680
2017 Term 31 25 24 12 6 0 1 58 18 697
2017 Casual 47 19 14 5 9 0 5 70 15 45
2017 Student 48 26 15 7 3 0 1 75 10 476

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 41 27 16 8 6 0 2 69 14 2267
2019 Seasonal 57 21 11 5 3 1 2 80 8 619
2019 Term 56 23 12 3 4 0 2 81 7 761
2019 Casual 78 11 6 4 0 0 0 89 4 41
2019 Student 69 18 7 3 1 0 2 89 4 655
2018 Indeterminate (permanent) 36 27 18 9 6 0 3 65 16 2233
2018 Seasonal 49 26 9 6 3 0 5 80 10 662
2018 Term 54 26 12 3 3 0 3 82 6 803
2018 Casual 65 20 8 0 0 0 6 91 0 45
2018 Student 63 21 10 2 2 0 2 86 4 494
2017 Indeterminate (permanent) 36 27 18 8 6 0 4 66 16 2170
2017 Seasonal 48 26 13 5 3 1 5 78 8 679
2017 Term 53 26 12 3 2 0 3 82 6 694
2017 Casual 62 23 2 7 0 0 5 90 8 45
2017 Student 60 22 9 3 1 0 4 86 4 475

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 25 30 23 10 12 0 0 55 22 2266
2019 Seasonal 37 28 18 10 6 0 0 65 16 622
2019 Term 37 29 18 8 7 0 1 66 15 764
2019 Casual 51 27 10 9 2 0 0 78 12 41
2019 Student 42 29 19 7 3 0 0 71 11 655
2018 Indeterminate (permanent) 22 28 26 13 12 0 1 50 24 2245
2018 Seasonal 28 30 21 11 8 0 2 59 20 666
2018 Term 37 29 18 8 7 0 0 66 15 808
2018 Casual 48 25 14 7 7 0 0 72 14 45
2018 Student 42 28 19 5 5 1 0 70 10 494
2017 Indeterminate (permanent) 24 31 22 14 8 0 0 55 23 2163
2017 Seasonal 32 31 18 12 7 1 0 63 19 677
2017 Term 34 31 20 10 4 0 1 67 14 693
2017 Casual 33 46 4 7 7 2 0 80 15 44
2017 Student 39 29 20 8 3 0 0 69 11 475

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 25 36 21 11 6 0 1 61 17 2266
2019 Seasonal 34 30 18 9 7 1 0 65 16 618
2019 Term 38 31 18 9 4 0 1 69 13 762
2019 Casual 59 29 6 7 0 0 0 87 7 41
2019 Student 50 26 13 7 4 1 0 76 11 652
2018 Indeterminate (permanent) 21 35 26 11 7 0 1 56 18 2243
2018 Seasonal 22 33 21 12 9 1 1 56 22 665
2018 Term 29 33 23 9 5 0 1 62 14 802
2018 Casual 34 37 21 4 0 1 2 74 4 45
2018 Student 47 27 16 6 3 1 1 75 9 497
2017 Indeterminate (permanent) 24 33 22 13 6 1 1 59 20 2165
2017 Seasonal 22 34 20 13 8 1 1 58 21 676
2017 Term 35 30 22 7 4 0 1 66 12 694
2017 Casual 57 12 10 11 7 0 2 71 19 44
2017 Student 51 28 13 5 2 0 1 80 7 475

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 20 34 24 13 7 0 0 55 21 2264
2019 Seasonal 35 31 18 8 5 0 1 67 14 619
2019 Term 37 31 20 7 4 0 1 68 12 761
2019 Casual 55 31 7 7 0 0 0 86 7 41
2019 Student 56 24 11 5 3 1 1 81 8 655
2018 Indeterminate (permanent) 17 33 26 16 7 0 1 51 23 2236
2018 Seasonal 28 29 22 11 7 1 2 58 19 665
2018 Term 32 33 20 10 4 0 1 66 14 803
2018 Casual 44 30 12 8 3 1 2 76 12 45
2018 Student 51 25 13 6 3 1 2 78 9 497
2017 Indeterminate (permanent) 18 33 24 16 8 0 1 52 24 2163
2017 Seasonal 29 30 22 10 6 1 2 61 16 676
2017 Term 34 32 20 8 4 0 2 68 12 693
2017 Casual 31 25 20 8 13 2 2 58 22 44
2017 Student 52 29 11 4 3 1 1 83 7 474

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 29 31 20 12 7 0 0 61 19 2257
2019 Seasonal 39 28 16 8 7 0 1 69 15 618
2019 Term 38 29 19 8 6 0 0 67 14 760
2019 Casual 63 11 11 15 0 0 0 74 15 41
2019 Student 52 25 12 6 4 0 1 78 9 654
2018 Indeterminate (permanent) 23 35 21 13 7 0 1 58 20 2242
2018 Seasonal 32 29 20 10 8 0 1 61 18 665
2018 Term 32 31 19 11 5 0 1 63 17 796
2018 Casual 60 20 7 5 6 0 2 81 11 45
2018 Student 40 27 19 7 5 1 1 68 12 497
2017 Indeterminate (permanent) 25 32 21 14 7 1 1 58 21 2167
2017 Seasonal 31 34 18 9 6 1 2 66 15 678
2017 Term 36 29 19 10 5 0 1 67 15 694
2017 Casual 31 32 9 4 19 3 2 66 24 44
2017 Student 44 29 16 7 3 0 0 74 10 475

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 39 29 16 9 7 0 0 68 16 2260
2019 Seasonal 43 24 17 8 7 0 1 68 15 617
2019 Term 52 25 12 6 5 0 0 77 10 761
2019 Casual 72 20 4 4 0 0 0 91 4 41
2019 Student 61 20 10 5 3 0 0 82 8 654

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 32 33 20 9 5 0 0 66 14 2258
2019 Seasonal 48 28 16 5 2 0 0 77 7 616
2019 Term 50 28 14 5 3 0 1 78 8 759
2019 Casual 48 41 9 0 3 0 0 89 3 40
2019 Student 59 25 8 4 2 0 0 85 6 653
2018 Indeterminate (permanent) 29 32 22 11 5 0 1 62 16 2235
2018 Seasonal 40 35 13 7 2 1 1 77 10 667
2018 Term 42 33 16 6 2 0 0 75 8 798
2018 Casual 58 33 4 2 3 0 0 91 5 45
2018 Student 51 28 13 5 1 1 1 80 6 497
2017 Indeterminate (permanent) 30 33 20 10 5 0 1 64 16 2158
2017 Seasonal 42 33 14 6 3 1 2 77 9 675
2017 Term 49 30 13 5 2 0 1 79 7 692
2017 Casual 58 16 11 11 4 0 0 74 15 44
2017 Student 51 29 14 3 2 0 1 81 5 475

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 49 28 13 5 4 0 1 78 9 2258
2019 Seasonal 49 28 16 4 3 0 1 77 7 616
2019 Term 57 24 10 6 2 0 1 82 8 758
2019 Casual 68 15 12 5 0 0 0 83 5 41
2019 Student 60 22 10 4 3 0 0 83 7 653
2018 Indeterminate (permanent) 49 29 12 6 4 0 1 79 10 2233
2018 Seasonal 48 28 12 6 5 0 1 77 11 669
2018 Term 57 25 10 4 3 0 1 83 6 800
2018 Casual 75 14 7 4 0 0 0 88 4 44
2018 Student 60 20 12 4 3 0 1 80 8 497
2017 Indeterminate (permanent) 54 24 13 6 3 0 1 78 9 2168
2017 Seasonal 50 28 14 5 2 0 1 78 7 678
2017 Term 61 22 10 4 2 0 1 84 6 696
2017 Casual 67 21 4 6 2 0 0 88 8 45
2017 Student 66 24 8 1 1 0 1 90 2 474

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 74 12 4 2 2 1 6 91 4 2258
2019 Seasonal 71 14 5 2 1 1 4 90 4 613
2019 Term 77 10 3 2 2 1 4 92 5 758
2019 Casual 91 4 2 0 0 0 2 98 0 41
2019 Student 83 9 2 1 2 0 2 95 3 652
2018 Indeterminate (permanent) 70 16 5 2 2 1 4 91 4 2232
2018 Seasonal 63 16 7 3 4 3 4 85 8 665
2018 Term 69 14 6 3 3 2 3 88 6 799
2018 Casual 83 9 4 0 0 0 3 96 0 44
2018 Student 80 10 2 1 1 3 2 95 3 497

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 68 14 7 4 4 0 1 84 8 2251
2019 Seasonal 65 14 9 5 5 0 1 81 10 619
2019 Term 75 14 5 2 3 0 1 90 5 762
2019 Casual 84 9 0 4 0 0 2 96 4 41
2019 Student 81 10 4 2 2 0 1 92 4 656
2018 Indeterminate (permanent) 65 16 8 3 5 0 2 83 8 2228
2018 Seasonal 62 16 8 5 6 0 3 81 11 668
2018 Term 74 12 5 4 2 1 2 89 6 801
2018 Casual 78 13 4 3 0 2 0 92 3 44
2018 Student 77 13 4 2 2 1 2 91 5 496
2017 Indeterminate (permanent) 71 13 6 4 3 1 2 87 7 2173
2017 Seasonal 64 17 9 5 4 0 1 82 9 679
2017 Term 77 13 4 2 2 1 2 92 5 694
2017 Casual 87 7 0 0 2 2 3 98 2 45
2017 Student 86 7 3 1 1 0 1 94 3 475

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 45 34 13 5 3 0 1 79 8 2246
2019 Seasonal 47 30 14 5 4 0 0 78 8 618
2019 Term 51 29 12 5 2 0 0 81 7 759
2019 Casual 62 22 14 2 0 0 0 84 2 41
2019 Student 66 19 9 2 3 0 0 85 5 654
2018 Indeterminate (permanent) 44 33 14 5 3 0 0 77 8 2245
2018 Seasonal 39 35 16 6 3 0 1 74 9 668
2018 Term 49 30 14 6 2 0 0 79 8 805
2018 Casual 57 26 8 4 4 0 0 84 8 45
2018 Student 56 25 11 5 2 0 1 81 8 493
2017 Indeterminate (permanent) 46 34 12 5 3 0 1 81 7 2169
2017 Seasonal 44 33 14 5 2 0 1 78 7 679
2017 Term 52 28 12 5 2 0 1 80 7 696
2017 Casual 68 23 4 4 2 0 0 91 5 45
2017 Student 58 24 13 3 1 0 1 83 4 476

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 53 24 10 7 6 0 1 77 12 2237
2019 Seasonal 57 18 11 8 5 0 1 75 13 616
2019 Term 65 20 7 4 4 0 0 85 8 759
2019 Casual 85 9 4 0 0 0 2 96 0 41
2019 Student 72 14 7 2 3 0 0 87 6 652
2018 Indeterminate (permanent) 47 26 13 7 7 0 1 73 14 2240
2018 Seasonal 42 27 14 8 8 0 0 69 16 667
2018 Term 59 23 8 4 4 0 1 83 9 801
2018 Casual 71 17 6 2 3 0 0 88 5 45
2018 Student 65 18 9 4 3 0 0 84 7 491
2017 Indeterminate (permanent) 55 23 11 6 4 0 1 79 10 2171
2017 Seasonal 49 26 11 9 4 0 1 76 13 682
2017 Term 63 19 8 4 4 0 1 84 8 693
2017 Casual 77 10 4 6 2 2 0 89 8 45
2017 Student 72 16 6 3 2 0 1 89 5 474

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 53 18 8 3 1 0 16 85 5 2234
2019 Seasonal 63 13 4 2 1 0 16 91 4 615
2019 Term 66 9 3 2 1 0 18 92 4 757
2019 Casual 67 9 2 0 0 0 23 98 0 41
2019 Student 79 2 2 0 0 0 17 98 0 648
2018 Indeterminate (permanent) 49 20 10 3 2 0 16 83 6 2234
2018 Seasonal 53 13 4 3 2 0 25 89 5 662
2018 Term 57 12 5 2 1 0 23 91 3 796
2018 Casual 71 14 0 0 0 0 16 100 0 45
2018 Student 67 2 1 0 1 0 28 97 1 490
2017 Indeterminate (permanent) 51 19 8 3 2 0 18 85 6 2174
2017 Seasonal 56 14 7 2 1 1 20 88 3 676
2017 Term 60 10 3 1 1 0 25 93 2 694
2017 Casual 64 6 0 4 0 0 27 95 5 45
2017 Student 73 3 0 1 1 0 22 97 2 475

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 56 24 12 4 2 0 2 83 5 2246
2019 Seasonal 54 26 13 4 2 1 1 81 6 619
2019 Term 61 19 11 5 2 0 2 82 8 757
2019 Casual 79 9 7 0 0 0 5 93 0 40
2019 Student 62 21 9 3 3 0 1 84 6 653
2018 Indeterminate (permanent) 51 27 11 5 2 0 3 81 7 2237
2018 Seasonal 46 30 14 4 2 1 3 79 6 665
2018 Term 54 26 12 3 2 0 2 83 5 799
2018 Casual 73 21 6 0 0 0 0 94 0 45
2018 Student 52 27 11 5 2 0 3 81 8 494
2017 Indeterminate (permanent) 57 25 9 3 2 0 3 86 4 2157
2017 Seasonal 56 27 8 3 2 1 2 86 5 678
2017 Term 58 23 11 4 2 0 3 83 6 692
2017 Casual 74 10 9 3 0 2 2 87 3 45
2017 Student 57 26 11 2 1 0 4 86 3 472

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 65 19 8 3 3 0 1 85 7 2251
2019 Seasonal 49 21 12 9 8 0 1 70 18 620
2019 Term 22 14 20 16 27 0 1 36 44 762
2019 Casual 33 25 8 12 22 0 0 58 34 41
2019 Student 70 12 7 4 4 1 4 85 8 655
2018 Indeterminate (permanent) 61 20 8 4 4 0 2 83 8 2243
2018 Seasonal 43 22 15 8 10 0 2 66 19 668
2018 Term 19 14 21 19 26 0 0 34 45 805
2018 Casual 40 4 23 9 24 0 0 43 34 45
2018 Student 62 15 7 4 7 1 4 81 12 494
2017 Indeterminate (permanent) 60 22 8 4 4 0 2 84 8 2174
2017 Seasonal 40 23 14 10 10 0 1 64 21 679
2017 Term 20 17 19 20 23 0 1 37 43 697
2017 Casual 21 2 20 15 41 0 0 23 56 45
2017 Student 60 16 10 4 4 0 6 81 9 476

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 50 30 13 4 1 0 1 81 6 2249
2019 Seasonal 54 29 12 2 2 0 0 84 4 615
2019 Term 54 27 13 3 2 0 1 82 5 760
2019 Casual 61 26 9 2 0 0 2 89 2 41
2019 Student 57 25 12 3 2 0 1 83 5 655
2018 Indeterminate (permanent) 46 33 14 4 1 0 2 81 5 2244
2018 Seasonal 44 34 13 4 2 0 2 80 7 667
2018 Term 50 31 13 3 2 0 1 82 5 804
2018 Casual 65 17 12 2 3 0 0 83 5 45
2018 Student 54 25 12 3 3 1 1 81 7 495
2017 Indeterminate (permanent) 52 29 12 3 2 0 2 82 5 2172
2017 Seasonal 51 31 9 4 2 0 2 84 6 677
2017 Term 55 28 10 2 2 0 2 86 4 694
2017 Casual 60 22 14 4 0 0 0 82 4 45
2017 Student 52 28 12 5 2 0 1 82 7 474

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 11 31 36 16 6 0 0 42 21 2271
2019 Seasonal 20 37 27 11 4 0 0 57 15 623
2019 Term 20 37 30 8 4 0 0 57 13 765
2019 Casual 21 49 25 4 2 0 0 70 6 41
2019 Student 31 44 19 4 2 0 0 75 5 656
2018 Indeterminate (permanent) 10 27 39 18 6 0 0 37 24 2249
2018 Seasonal 17 31 30 15 6 0 1 49 21 674
2018 Term 15 37 35 10 2 0 0 53 12 810
2018 Casual 38 38 17 7 0 0 0 76 7 45
2018 Student 29 43 21 5 1 0 0 72 6 497
2017 Indeterminate (permanent) 9 26 40 18 7 0 0 35 25 2175
2017 Seasonal 15 31 35 12 7 1 0 47 18 682
2017 Term 17 35 35 9 4 0 0 52 12 695
2017 Casual 22 51 24 3 0 0 0 73 3 45
2017 Student 23 47 25 3 1 0 0 70 4 476

Question 76. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 11 22 39 20 8 0 0 28 33 2251
2019 Seasonal 9 18 40 20 12 0 0 33 27 612
2019 Term 10 17 36 21 15 0 0 37 27 759
2019 Casual 9 13 24 38 16 0 0 54 22 41
2019 Student 8 14 27 30 21 0 0 50 22 655
2018 Indeterminate (permanent) 11 23 40 19 8 0 0 26 34 2235
2018 Seasonal 11 18 38 22 10 0 1 33 29 665
2018 Term 7 17 36 27 13 0 1 41 24 801
2018 Casual 9 3 30 28 30 0 0 58 12 45
2018 Student 8 12 32 30 18 0 0 48 19 498
2017 Indeterminate (permanent) 9 22 41 20 8 0 0 28 31 2165
2017 Seasonal 8 18 36 26 11 0 1 37 26 678
2017 Term 5 16 36 27 15 0 1 42 21 692
2017 Casual 2 11 23 44 21 0 0 65 13 45
2017 Student 5 12 34 28 19 1 1 48 17 475

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 25 44 15 10 4 2 0 71 15 2262
2019 Seasonal 26 36 16 10 8 3 0 64 19 621
2019 Term 24 41 18 10 4 3 0 67 15 765
2019 Casual 36 35 16 7 0 7 0 76 8 41
2019 Student 26 30 19 15 6 4 0 59 22 654
2018 Indeterminate (permanent) 20 43 17 12 6 1 0 64 18 2245
2018 Seasonal 18 37 20 13 8 3 0 57 22 672
2018 Term 20 39 18 12 6 3 0 62 19 807
2018 Casual 40 25 8 13 3 9 1 73 18 45
2018 Student 22 31 18 15 9 6 1 56 25 500
2017 Indeterminate (permanent) 17 39 19 14 9 3 0 58 23 2175
2017 Seasonal 14 31 22 14 13 6 1 48 29 678
2017 Term 16 36 23 11 7 7 0 55 20 694
2017 Casual 17 35 20 6 7 15 0 61 16 45
2017 Student 20 36 18 11 7 7 1 61 20 476

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 19 37 19 15 10 1 0 56 24 2262
2019 Seasonal 26 29 18 13 12 2 0 56 25 621
2019 Term 27 37 17 11 7 1 0 65 18 763
2019 Casual 35 41 9 11 0 3 0 79 12 41
2019 Student 37 30 16 11 4 2 0 69 15 654
2018 Indeterminate (permanent) 16 37 19 15 11 1 0 54 26 2250
2018 Seasonal 19 32 19 16 10 3 0 53 27 671
2018 Term 24 40 17 13 5 1 0 64 18 806
2018 Casual 56 18 13 8 0 3 1 78 8 45
2018 Student 31 36 16 11 4 3 0 69 15 500
2017 Indeterminate (permanent) 14 39 18 17 11 2 0 54 28 2172
2017 Seasonal 18 33 18 19 10 2 0 52 30 681
2017 Term 20 43 15 13 7 2 0 64 20 695
2017 Casual 23 40 20 7 2 8 0 68 10 45
2017 Student 36 38 11 9 1 4 0 77 11 476
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 13 87 2267
2019 Seasonal 12 88 618
2019 Term 10 90 765
2019 Casual 0 100 41
2019 Student 10 90 652
2017 Indeterminate (permanent) 13 87 2165
2017 Seasonal 18 82 679
2017 Term 12 88 695
2017 Casual 13 87 45
2017 Student 8 92 473
2014 Indeterminate (permanent) 12 88 1991
2014 Seasonal 14 86 719
2014 Term 9 91 300
2014 Student 8 92 266

Question 80. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 77 23 282
2019 Seasonal 78 22 77
2019 Term 70 30 75
2019 Student 80 20 61
2017 Indeterminate (permanent) 75 25 271
2017 Seasonal 69 31 119
2017 Term 70 30 76
2017 Student 76 24 37
2014 Indeterminate (permanent) 75 25 237
2014 Seasonal 75 25 102
2014 Term 79 21 25
2014 Student 98 2 16

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 44 39 7 8 1 0 0 84 10 217
2019 Seasonal 53 23 5 4 5 4 6 85 10 58
2019 Term 49 39 10 1 2 0 0 87 3 53
2019 Student 44 42 4 2 2 0 6 91 4 48
2017 Indeterminate (permanent) 50 35 7 5 3 0 0 85 8 203
2017 Seasonal 42 39 4 7 6 1 1 83 13 83
2017 Term 30 50 4 7 4 0 4 84 12 54
2017 Student 61 21 4 7 0 0 7 88 8 28
2014 Indeterminate (permanent) 50 34 8 7 2 0 0 84 8 180
2014 Seasonal 43 47 0 7 1 2 0 92 8 78
2014 Term 44 45 11 0 0 0 0 89 0 19
2014 Student 71 27 2 0 0 0 0 98 0 15
Top of Page

Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 15 27 25 14 17 1 0 15 85 2266
2019 Seasonal 11 24 25 19 18 2 0 11 89 622
2019 Term 21 25 25 12 14 2 0 22 78 765
2019 Casual 26 20 24 15 8 5 2 28 72 41
2019 Student 24 30 20 11 9 4 1 25 75 653
2018 Indeterminate (permanent) 18 25 23 14 17 1 0 18 82 2249
2018 Seasonal 12 25 25 18 19 1 0 12 88 669
2018 Term 16 26 24 16 16 2 1 16 84 805
2018 Casual 30 20 22 13 13 2 0 31 69 45
2018 Student 29 26 22 8 10 3 1 31 69 498
2017 Indeterminate (permanent) 21 22 23 15 17 2 0 21 79 2176
2017 Seasonal 10 21 26 17 24 2 0 10 90 681
2017 Term 14 21 22 16 23 3 1 15 85 697
2017 Casual 25 19 19 11 18 7 0 27 73 45
2017 Student 20 31 23 10 12 4 0 21 79 474

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 68 32 1882
2019 Seasonal 67 33 534
2019 Term 69 31 577
2019 Casual 74 26 26
2019 Student 63 37 465

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 29 71 1844
2019 Seasonal 35 65 523
2019 Term 42 58 569
2019 Casual 53 47 25
2019 Student 62 38 458
2018 Indeterminate (permanent) 28 72 1766
2018 Seasonal 30 70 571
2018 Term 35 65 647
2018 Casual 42 58 29
2018 Student 53 47 326

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 7 22 18 21 27 1 4 31 51 1858
2019 Seasonal 10 25 19 20 23 1 2 36 45 525
2019 Term 17 26 14 18 19 2 4 46 39 566
2019 Casual 19 42 18 13 0 4 4 66 15 25
2019 Student 27 27 14 13 11 2 6 59 26 456
2018 Indeterminate (permanent) 9 23 18 20 25 1 3 34 47 1780
2018 Seasonal 14 22 15 22 22 2 3 38 46 578
2018 Term 16 30 15 18 18 1 3 47 37 648
2018 Casual 30 18 5 27 14 0 6 52 43 29
2018 Student 24 29 15 17 11 2 3 56 29 330
2017 Indeterminate (permanent) 8 22 15 20 27 1 7 33 51 1653
2017 Seasonal 11 23 14 19 27 2 4 36 49 598
2017 Term 13 26 14 21 20 0 5 41 43 568
2017 Casual 31 33 11 16 5 0 3 66 22 30
2017 Student 31 29 13 12 11 2 3 63 24 357

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 3 12 18 22 38 1 5 16 64 1851
2019 Seasonal 6 16 20 19 33 2 3 23 56 525
2019 Term 7 20 16 17 30 3 7 30 52 565
2019 Casual 3 32 23 15 15 4 7 40 34 25
2019 Student 11 19 18 16 17 6 13 37 41 456
2018 Indeterminate (permanent) 3 10 17 21 42 2 6 14 68 1780
2018 Seasonal 4 13 14 22 40 3 5 18 67 577
2018 Term 6 16 20 19 32 2 6 23 55 649
2018 Casual 10 16 14 32 14 3 12 30 54 29
2018 Student 11 19 16 20 21 4 9 34 47 329
2017 Indeterminate (permanent) 2 9 12 18 50 2 7 12 74 1650
2017 Seasonal 3 9 13 16 48 4 5 14 72 597
2017 Term 3 11 12 20 41 3 10 16 70 566
2017 Casual 6 8 15 8 40 8 15 18 62 30
2017 Student 12 18 11 18 22 6 13 37 49 357

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 37 19 16 9 12 1 6 60 23 2244
2019 Seasonal 39 18 14 10 9 4 7 64 21 616
2019 Term 38 22 17 7 8 2 7 65 16 751
2019 Casual 41 18 8 0 9 0 25 78 12 40
2019 Student 43 20 13 5 4 2 12 74 11 644
2018 Indeterminate (permanent) 36 18 16 10 11 1 7 59 23 2247
2018 Seasonal 33 19 16 10 12 2 8 58 25 665
2018 Term 38 19 19 7 9 1 7 62 17 804
2018 Casual 46 16 10 7 13 0 7 67 22 45
2018 Student 43 21 12 7 5 2 9 72 14 496
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