2019 Public Service Employee Survey Results for Parks Canada by Question 110. Are you a member of a visible minority group?

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 39 43 5 10 2 0 0 82 13 284
2019 Non-visible minority 36 47 4 10 3 0 0 83 13 4051
2017 Visible minority 40 47 3 8 2 0 0 87 10 242
2017 Non-visible minority 33 50 5 10 3 0 0 83 13 3816
2014 Visible minority 44 36 3 13 4 0 0 80 17 182
2014 Non-visible minority 28 52 5 12 4 0 0 80 15 3152
2011 Visible minority 32 38 4 15 9 1 0 72 24 197
2011 Non-visible minority 29 48 5 13 5 0 0 77 18 3662

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 75 15 3 4 1 0 2 92 5 284
2019 Non-visible minority 73 16 4 3 2 0 2 91 5 4053
2017 Visible minority 73 19 3 3 1 1 1 93 4 243
2017 Non-visible minority 72 17 4 4 2 0 1 90 6 3812
2014 Visible minority 68 20 4 4 1 0 3 90 5 183
2014 Non-visible minority 69 18 4 4 2 0 2 90 6 3153
2011 Visible minority 70 15 6 5 1 3 1 88 6 197
2011 Non-visible minority 69 17 4 4 2 0 4 89 7 3663

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 44 37 5 10 4 0 0 81 13 284
2019 Non-visible minority 44 35 6 11 4 0 0 79 15 4048
2017 Visible minority 47 35 6 8 4 0 1 82 12 242
2017 Non-visible minority 41 35 6 12 5 0 0 77 17 3811
2014 Visible minority 49 20 12 15 3 0 1 70 18 182
2014 Non-visible minority 42 35 7 12 5 0 0 76 17 3154
2011 Visible minority 42 33 9 11 5 1 0 76 15 196
2011 Non-visible minority 38 36 8 11 7 0 1 75 17 3661

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 35 38 8 12 6 0 0 73 19 282
2019 Non-visible minority 31 41 10 13 5 0 0 72 18 4041
2018 Visible minority 25 44 8 14 8 0 1 70 22 251
2018 Non-visible minority 25 45 10 14 5 0 0 70 19 3979
2017 Visible minority 36 40 7 12 6 0 0 75 18 242
2017 Non-visible minority 27 39 11 16 7 0 0 66 22 3813
2014 Visible minority 29 35 10 17 9 0 0 64 27 183
2014 Non-visible minority 22 40 12 18 7 0 0 62 26 3153
2011 Visible minority 24 36 14 12 11 3 1 62 23 197
2011 Non-visible minority 25 40 13 15 7 0 1 65 22 3656

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 47 33 8 8 4 0 0 80 12 283
2019 Non-visible minority 48 35 7 7 2 0 0 84 10 4029
2017 Visible minority 50 35 8 4 3 0 0 85 8 243
2017 Non-visible minority 48 36 6 7 2 0 0 84 9 3799
2014 Visible minority 57 29 6 7 1 0 0 86 8 183
2014 Non-visible minority 44 40 7 7 3 0 0 84 10 3155

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 48 31 9 7 6 0 0 79 12 284
2019 Non-visible minority 45 32 10 9 5 0 0 77 13 4043
2018 Visible minority 45 32 7 7 9 0 0 77 16 249
2018 Non-visible minority 40 34 11 9 5 0 0 75 14 3974
2017 Visible minority 45 31 11 6 6 1 1 77 12 243
2017 Non-visible minority 41 33 11 9 5 0 1 75 14 3806
2014 Visible minority 44 27 11 9 5 0 5 74 14 183
2014 Non-visible minority 37 33 12 10 5 0 1 72 15 3155
2011 Visible minority 36 38 8 6 9 3 0 77 15 197
2011 Non-visible minority 36 37 11 9 6 0 1 74 15 3663

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 44 38 9 5 3 0 0 82 9 284
2019 Non-visible minority 44 37 10 6 3 0 0 81 9 4049
2018 Visible minority 38 38 12 4 6 0 0 77 11 249
2018 Non-visible minority 39 41 10 7 3 0 0 80 10 3955
2017 Visible minority 42 38 10 6 4 0 0 80 10 242
2017 Non-visible minority 41 42 7 6 3 0 0 84 9 3811
2014 Visible minority 45 31 16 6 3 0 0 76 9 183
2014 Non-visible minority 39 44 8 6 3 0 0 83 9 3154
2011 Visible minority 40 38 8 6 7 2 0 79 13 196
2011 Non-visible minority 43 39 8 7 3 0 0 82 10 3660

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 37 36 12 8 8 0 0 72 16 282
2019 Non-visible minority 30 38 14 11 6 0 0 68 17 4044
2018 Visible minority 28 40 11 7 12 1 0 69 19 251
2018 Non-visible minority 27 36 15 13 9 0 0 63 22 3975
2017 Visible minority 35 35 8 11 10 0 1 71 21 242
2017 Non-visible minority 30 37 13 13 7 0 0 67 20 3808
2014 Visible minority 30 36 15 11 7 1 0 67 18 183
2014 Non-visible minority 26 38 13 16 8 0 0 64 23 3154
2011 Visible minority 26 30 14 14 14 3 0 58 28 197
2011 Non-visible minority 22 38 14 15 10 0 0 60 26 3662

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 36 41 11 8 5 0 0 77 13 278
2019 Non-visible minority 32 42 11 10 4 0 0 74 15 4025
2018 Visible minority 32 38 13 8 8 1 0 71 17 251
2018 Non-visible minority 28 41 14 11 6 0 0 69 17 3976
2017 Visible minority 35 42 9 9 5 1 0 77 14 242
2017 Non-visible minority 30 43 11 11 5 0 0 73 16 3807

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 49 37 8 3 3 0 0 86 6 277
2019 Non-visible minority 48 35 9 5 3 0 0 83 8 4030
2018 Visible minority 51 33 7 4 3 2 0 85 7 245
2018 Non-visible minority 44 39 9 5 2 0 0 84 7 3979
2017 Visible minority 54 35 6 3 2 0 0 89 5 240
2017 Non-visible minority 43 39 9 6 3 0 0 82 9 3806
2014 Visible minority 50 32 7 5 3 3 0 85 8 183
2014 Non-visible minority 42 38 11 6 2 1 0 81 8 3148
2011 Visible minority 50 28 8 5 5 5 0 82 10 197
2011 Non-visible minority 39 40 10 6 3 1 0 80 10 3658

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 36 37 12 7 8 0 0 73 15 280
2019 Non-visible minority 36 36 12 10 6 0 0 72 16 4037
2018 Visible minority 32 39 10 9 10 1 0 71 19 244
2018 Non-visible minority 30 39 13 11 7 0 0 70 18 3976
2017 Visible minority 41 30 11 8 9 1 0 72 18 241
2017 Non-visible minority 32 37 13 10 7 0 0 70 17 3807

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 58 32 7 1 2 0 0 90 3 282
2019 Non-visible minority 59 29 8 3 1 0 0 88 4 4023
2018 Visible minority 53 33 8 3 3 0 0 86 6 240
2018 Non-visible minority 55 33 8 3 1 0 0 89 4 3964
2017 Visible minority 58 30 8 4 1 0 0 88 5 243
2017 Non-visible minority 58 32 6 2 1 0 0 90 3 3802
2014 Visible minority 65 22 9 3 2 0 0 87 4 183
2014 Non-visible minority 67 27 4 1 0 0 0 94 2 3151
2011 Visible minority 64 24 7 2 2 1 0 89 4 195
2011 Non-visible minority 67 25 5 2 1 0 0 92 3 3663

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 34 41 9 10 6 0 0 75 16 281
2019 Non-visible minority 33 38 11 11 6 0 0 71 18 4035
2018 Visible minority 31 37 10 9 13 0 0 68 22 244
2018 Non-visible minority 28 40 12 12 8 0 0 68 19 3966
2017 Visible minority 36 42 8 7 5 1 0 78 13 243
2017 Non-visible minority 30 41 10 12 6 0 0 72 18 3801
2014 Visible minority 25 47 8 12 3 4 1 76 16 183
2014 Non-visible minority 23 43 13 13 8 0 0 66 21 3152
2011 Visible minority 32 39 11 5 11 2 0 72 16 195
2011 Non-visible minority 29 40 10 13 8 0 0 69 21 3663

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 36 36 13 9 5 0 0 72 15 281
2019 Non-visible minority 38 33 13 10 5 0 0 71 15 4035
2018 Visible minority 34 32 16 7 11 0 0 66 18 241
2018 Non-visible minority 33 36 14 11 6 0 0 69 17 3955
2017 Visible minority 41 39 8 6 7 0 0 79 13 242
2017 Non-visible minority 37 36 13 10 5 0 0 73 15 3800
2014 Visible minority 35 32 16 12 5 0 0 68 16 183
2014 Non-visible minority 33 38 12 11 5 0 0 71 17 3154

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 36 39 13 7 3 1 0 76 11 281
2019 Non-visible minority 35 39 13 9 3 0 0 74 13 4013
2018 Visible minority 33 34 16 10 6 0 0 67 16 244
2018 Non-visible minority 30 39 14 11 5 0 0 70 16 3969
2017 Visible minority 39 39 9 8 6 0 0 78 13 241
2017 Non-visible minority 34 39 12 9 4 0 0 74 13 3801
2014 Visible minority 40 35 15 6 3 0 0 75 10 183
2014 Non-visible minority 30 41 14 10 5 0 0 72 14 3153
2011 Visible minority 34 38 10 11 6 2 0 73 17 196
2011 Non-visible minority 33 41 13 9 5 0 0 74 14 3658

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 52 36 7 2 2 0 0 89 4 285
2019 Non-visible minority 51 35 8 5 2 0 0 86 6 4054
2018 Visible minority 48 34 8 7 2 0 0 82 9 245
2018 Non-visible minority 49 36 9 5 2 0 0 85 6 3978
2017 Visible minority 54 34 8 3 2 0 0 87 4 243
2017 Non-visible minority 50 36 7 5 2 0 0 87 6 3794
2014 Visible minority 55 30 10 2 3 0 0 85 4 183
2014 Non-visible minority 50 37 8 4 1 0 0 87 5 3152
2011 Visible minority 46 36 7 5 3 3 0 85 8 197
2011 Non-visible minority 51 37 7 4 2 0 0 88 5 3665

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 38 34 16 7 4 0 1 73 11 284
2019 Non-visible minority 39 29 19 8 5 0 1 69 13 4035
2018 Visible minority 38 31 18 7 6 0 0 69 13 250
2018 Non-visible minority 37 30 18 8 5 0 1 68 14 3985
2017 Visible minority 41 32 15 5 4 1 2 75 9 243
2017 Non-visible minority 37 34 17 7 4 0 1 72 12 3812
2014 Visible minority 44 28 14 9 4 0 1 73 13 183
2014 Non-visible minority 33 33 20 9 5 0 1 66 14 3153
2011 Visible minority 28 32 24 9 3 1 2 62 13 196
2011 Non-visible minority 30 32 21 10 6 0 1 63 16 3656

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 8 24 34 19 13 0 2 33 33 278
2019 Non-visible minority 8 22 34 21 12 1 1 34 31 4037
2018 Visible minority 11 22 32 22 9 1 2 32 35 249
2018 Non-visible minority 9 23 35 21 10 1 1 31 33 3968
2017 Visible minority 7 23 35 18 12 1 4 31 32 241
2017 Non-visible minority 8 22 36 19 11 1 3 31 31 3791
2014 Visible minority 7 29 30 18 7 6 3 28 40 183
2014 Non-visible minority 10 28 35 17 7 1 2 25 39 3139
2011 Visible minority 13 32 33 14 4 3 1 19 47 197
2011 Non-visible minority 11 29 35 15 6 1 2 22 41 3644

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 12 18 24 22 21 1 2 44 31 282
2019 Non-visible minority 9 18 28 24 17 2 1 42 29 4030
2018 Visible minority 16 17 21 24 17 3 2 43 34 247
2018 Non-visible minority 11 20 28 24 15 1 1 40 32 3953
2017 Visible minority 8 13 24 22 24 4 5 51 23 237
2017 Non-visible minority 9 18 28 21 18 3 3 42 29 3787
2014 Visible minority 11 19 23 19 20 4 4 42 33 183
2014 Non-visible minority 12 23 30 18 12 2 2 31 37 3141
2011 Visible minority 15 20 33 15 8 5 3 26 38 196
2011 Non-visible minority 14 23 28 19 11 2 3 32 39 3638

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 12 24 27 17 15 2 4 34 38 282
2019 Non-visible minority 15 24 29 16 12 2 2 29 41 4034
2018 Visible minority 17 24 30 15 8 4 3 25 44 250
2018 Non-visible minority 17 25 29 15 9 2 2 26 44 3963
2017 Visible minority 13 18 32 13 16 4 5 31 33 238
2017 Non-visible minority 14 24 28 15 11 3 4 28 42 3789
2014 Visible minority 17 22 26 12 13 4 6 28 43 182
2014 Non-visible minority 18 26 29 14 8 2 3 23 47 3141
2011 Visible minority 19 26 29 13 5 4 4 19 49 192
2011 Non-visible minority 18 27 30 14 6 2 3 22 47 3644

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 3 7 29 27 28 1 5 59 11 283
2019 Non-visible minority 4 10 27 32 24 1 3 58 14 4010
2018 Visible minority 6 11 29 28 19 2 6 51 18 250
2018 Non-visible minority 4 12 29 33 18 1 3 53 16 3947
2017 Visible minority 4 10 23 30 26 2 6 60 15 237
2017 Non-visible minority 5 10 26 30 22 1 6 56 16 3771
2014 Visible minority 6 9 28 29 24 2 3 55 15 182
2014 Non-visible minority 5 13 30 30 18 1 4 50 18 3132
2011 Visible minority 9 14 36 21 15 2 3 38 24 196
2011 Non-visible minority 7 15 33 26 13 1 4 41 23 3627

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 11 14 31 21 21 1 2 43 26 283
2019 Non-visible minority 15 18 25 21 17 1 2 39 35 4031
2018 Visible minority 18 14 26 23 14 2 3 39 34 248
2018 Non-visible minority 17 23 26 18 12 1 2 31 42 3958
2017 Visible minority 10 19 25 20 19 2 4 42 31 238
2017 Non-visible minority 14 20 26 19 16 2 4 37 36 3790
2014 Visible minority 15 26 20 12 21 2 4 35 44 183
2014 Non-visible minority 23 26 25 12 10 1 2 23 52 3145
2011 Visible minority 23 24 29 14 5 2 3 20 50 196
2011 Non-visible minority 26 28 23 11 6 1 3 19 57 3643

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 10 16 27 15 21 3 8 41 29 282
2019 Non-visible minority 11 18 25 20 20 3 3 43 31 4022
2018 Visible minority 13 18 26 19 17 4 3 38 34 250
2018 Non-visible minority 12 19 25 21 16 3 3 40 34 3943
2017 Visible minority 9 15 21 20 23 6 6 48 28 239
2017 Non-visible minority 9 16 25 21 19 4 6 45 27 3790
2014 Visible minority 12 14 22 23 12 8 9 43 31 183
2014 Non-visible minority 10 19 27 21 15 3 4 39 32 3139
2011 Visible minority 12 23 24 19 13 4 6 35 38 195
2011 Non-visible minority 8 16 27 25 16 2 6 45 26 3638

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 9 19 27 20 21 2 3 43 29 283
2019 Non-visible minority 13 21 29 17 15 2 3 33 36 4023
2018 Visible minority 14 18 32 13 13 5 4 29 35 250
2018 Non-visible minority 14 24 30 17 10 3 3 29 40 3962
2017 Visible minority 10 15 31 15 16 6 7 36 28 241
2017 Non-visible minority 12 21 29 15 13 4 6 31 37 3791
2014 Visible minority 14 17 25 12 18 8 5 35 36 183
2014 Non-visible minority 15 24 32 14 10 3 4 25 41 3141

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 10 20 36 18 13 0 3 32 31 283
2019 Non-visible minority 12 20 32 21 12 1 2 34 33 4034
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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 72 14 5 3 2 0 3 89 5 285
2019 Non-visible minority 73 12 6 3 2 0 4 89 5 4049
2017 Visible minority 72 14 4 2 2 1 5 91 5 243
2017 Non-visible minority 71 12 5 3 3 0 6 89 6 3811
2014 Visible minority 72 15 5 5 1 0 2 89 6 183
2014 Non-visible minority 73 11 4 3 2 1 5 89 6 3161
2011 Visible minority 65 15 7 6 2 3 2 85 8 197
2011 Non-visible minority 71 12 6 3 3 0 5 88 6 3661

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 31 30 12 13 8 4 3 66 22 284
2019 Non-visible minority 26 32 16 12 8 4 3 61 22 4042
2018 Visible minority 21 24 19 12 14 7 2 50 29 249
2018 Non-visible minority 18 33 19 14 10 5 2 55 25 3975
2017 Visible minority 24 29 17 9 10 6 5 59 22 243
2017 Non-visible minority 22 32 15 14 10 4 3 58 25 3807
2014 Visible minority 39 22 14 9 7 6 3 67 18 183
2014 Non-visible minority 25 34 15 13 7 3 3 63 21 3162

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 42 32 9 9 7 0 0 74 17 283
2019 Non-visible minority 42 30 10 11 6 0 0 73 17 4049
2018 Visible minority 36 32 9 11 11 1 0 68 23 249
2018 Non-visible minority 35 33 10 13 8 1 0 69 21 3970
2017 Visible minority 47 30 6 10 6 2 0 78 16 241
2017 Non-visible minority 38 33 10 11 8 0 0 71 19 3806
2014 Visible minority 50 20 11 12 6 1 0 71 18 183
2014 Non-visible minority 38 32 10 12 7 1 0 71 19 3161

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 46 33 9 8 4 0 0 80 11 283
2019 Non-visible minority 43 37 8 9 3 0 0 80 12 4047
2018 Visible minority 43 32 9 9 7 0 0 75 16 249
2018 Non-visible minority 39 39 9 8 4 0 0 78 12 3965
2017 Visible minority 47 35 5 9 4 0 0 81 13 243
2017 Non-visible minority 38 41 8 9 4 0 0 80 13 3806
2014 Visible minority 55 25 10 7 3 0 0 80 10 183
2014 Non-visible minority 36 44 9 8 3 0 0 80 11 3159

Question 23. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 45 38 9 5 2 0 1 84 7 285
2019 Non-visible minority 42 38 10 7 3 1 0 80 9 4047
2018 Visible minority 36 38 13 6 6 2 0 75 12 250
2018 Non-visible minority 35 42 13 7 3 1 0 78 10 3974
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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 44 25 14 7 4 1 6 74 12 284
2019 Non-visible minority 44 29 14 5 3 1 4 76 9 4047

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 42 29 13 8 7 1 0 72 15 285
2019 Non-visible minority 38 33 13 9 6 0 0 71 15 4052
2018 Visible minority 41 32 13 5 9 1 0 73 14 249
2018 Non-visible minority 36 35 12 10 7 0 0 71 17 3968
2017 Visible minority 40 34 10 7 9 0 1 75 15 243
2017 Non-visible minority 36 34 11 10 7 0 0 71 18 3807
2014 Visible minority 52 25 9 11 3 1 0 77 14 183
2014 Non-visible minority 37 35 12 9 6 1 0 72 16 3158
2011 Visible minority 30 36 12 10 10 2 0 68 20 196
2011 Non-visible minority 31 37 13 11 8 0 0 68 19 3662

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 51 26 9 7 6 0 1 78 13 281
2019 Non-visible minority 50 28 10 6 4 1 0 79 11 4045
2018 Visible minority 49 30 7 7 6 1 0 79 13 247
2018 Non-visible minority 46 30 11 7 5 1 0 77 12 3958
2017 Visible minority 48 30 8 6 6 1 1 79 12 243
2017 Non-visible minority 47 31 10 7 5 1 0 78 12 3810
2014 Visible minority 53 28 9 6 3 1 0 82 9 183
2014 Non-visible minority 47 30 10 8 5 1 0 78 13 3159
2011 Visible minority 35 30 13 7 9 6 0 69 17 197
2011 Non-visible minority 40 31 12 9 6 1 0 72 16 3663

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 52 24 9 9 6 1 1 77 14 283
2019 Non-visible minority 46 32 10 8 5 1 0 78 12 4043
2018 Visible minority 44 32 11 6 6 0 0 76 12 247
2018 Non-visible minority 41 33 11 9 6 0 0 75 15 3958
2017 Visible minority 46 30 10 6 6 0 2 77 12 242
2017 Non-visible minority 43 33 9 9 6 0 0 76 15 3813
2014 Visible minority 51 25 14 8 2 1 0 76 10 183
2014 Non-visible minority 42 34 10 9 5 0 0 76 14 3155
2011 Visible minority 33 34 12 6 11 4 0 70 18 197
2011 Non-visible minority 36 34 10 12 8 1 0 70 19 3659

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 81 8 5 2 2 0 2 91 4 283
2019 Non-visible minority 82 8 4 1 2 0 3 93 3 4037
2017 Visible minority 76 12 5 1 1 1 4 92 2 242
2017 Non-visible minority 81 9 3 2 2 0 3 93 4 3810
2014 Visible minority 77 13 3 2 0 0 5 95 2 183
2014 Non-visible minority 80 9 3 2 3 0 3 92 5 3159
2011 Visible minority 70 14 5 1 3 3 4 90 5 197
2011 Non-visible minority 79 8 4 2 3 0 4 91 5 3660

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 61 18 6 5 4 1 5 83 10 285
2019 Non-visible minority 54 22 8 5 4 1 6 82 9 4046
2017 Visible minority 48 24 8 4 6 2 7 80 11 242
2017 Non-visible minority 49 24 8 5 5 3 7 81 11 3806
2014 Visible minority 54 23 6 5 8 2 3 81 13 183
2014 Non-visible minority 48 25 9 4 4 3 8 81 9 3159
2011 Visible minority 42 20 10 6 11 7 4 69 19 196
2011 Non-visible minority 42 28 10 7 6 2 5 76 14 3662

Question 30. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 62 23 6 3 5 0 1 86 8 285
2019 Non-visible minority 64 22 7 3 3 1 0 86 7 4048
2018 Visible minority 60 23 7 3 6 1 0 84 9 248
2018 Non-visible minority 58 25 9 4 4 1 0 83 8 3959
2017 Visible minority 58 24 7 2 7 2 0 84 9 243
2017 Non-visible minority 58 25 9 4 4 1 0 83 8 3809

Question 31. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 54 25 8 7 6 0 0 79 13 282
2019 Non-visible minority 52 28 8 7 5 0 0 80 12 4054
2018 Visible minority 50 24 10 8 8 0 0 74 16 248
2018 Non-visible minority 46 29 11 8 6 0 0 74 14 3960
2017 Visible minority 56 21 9 7 8 0 0 77 14 243
2017 Non-visible minority 49 28 9 8 6 0 0 77 14 3808
2014 Visible minority 53 28 9 6 4 0 0 81 10 183
2014 Non-visible minority 46 31 10 7 5 0 0 78 13 3157

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 19 35 21 15 4 3 3 57 20 64
2019 Non-visible minority 17 44 17 15 6 1 1 62 21 1157
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Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 36 33 13 7 5 4 2 73 13 284
2019 Non-visible minority 34 32 13 10 6 5 0 70 16 4037
2018 Visible minority 38 26 12 11 9 4 0 67 21 250
2018 Non-visible minority 31 30 16 10 7 5 0 65 19 3975
2017 Visible minority 39 33 8 7 7 5 1 76 15 243
2017 Non-visible minority 32 32 13 10 5 6 0 69 17 3811
2014 Visible minority 38 31 10 9 5 7 0 74 15 183
2014 Non-visible minority 27 34 15 11 7 5 1 65 19 3155
2011 Visible minority 25 26 15 15 11 7 0 55 28 196
2011 Non-visible minority 19 30 19 15 11 5 0 52 28 3657

Question 35. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 31 32 16 9 7 4 1 67 16 284
2019 Non-visible minority 31 31 15 13 8 2 0 63 22 4035
2018 Visible minority 34 24 18 12 9 2 0 60 22 250
2018 Non-visible minority 27 31 16 14 10 2 0 60 24 3967
2017 Visible minority 39 30 12 10 7 1 1 71 17 242
2017 Non-visible minority 28 33 14 14 8 3 0 63 23 3807
2014 Visible minority 32 28 15 10 7 7 0 65 19 182
2014 Non-visible minority 24 31 17 14 11 2 0 57 26 3154
2011 Visible minority 22 26 19 14 15 4 0 50 31 196
2011 Non-visible minority 19 28 18 17 16 2 0 48 34 3657

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 24 28 18 15 8 6 1 55 25 284
2019 Non-visible minority 21 30 18 16 10 4 0 53 28 4033
2018 Visible minority 24 26 18 13 14 5 0 52 29 248
2018 Non-visible minority 17 30 19 18 11 4 0 49 31 3969
2017 Visible minority 27 31 12 13 9 6 1 63 23 241
2017 Non-visible minority 19 30 18 17 10 5 1 53 28 3806
2014 Visible minority 27 31 10 14 8 9 0 64 25 181
2014 Non-visible minority 14 33 17 20 11 4 1 49 33 3154
2011 Visible minority 12 32 18 18 16 5 0 46 36 196
2011 Non-visible minority 9 29 19 22 17 4 0 39 41 3657

Question 37. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 21 31 18 17 7 4 1 55 26 284
2019 Non-visible minority 19 31 16 18 13 3 0 51 32 4039
2018 Visible minority 23 29 16 15 15 1 0 52 31 248
2018 Non-visible minority 16 29 17 21 14 2 0 47 36 3968
2017 Visible minority 28 33 11 15 8 3 1 64 24 242
2017 Non-visible minority 19 32 15 18 12 4 0 53 31 3811
2014 Visible minority 25 25 18 13 10 8 0 55 26 180
2014 Non-visible minority 15 33 16 21 13 3 0 49 35 3153
2011 Visible minority 15 32 17 18 16 3 0 48 35 196
2011 Non-visible minority 11 32 17 22 16 2 0 44 39 3654

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 32 19 14 10 9 12 3 61 23 283
2019 Non-visible minority 32 17 13 10 9 14 4 60 23 4046
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My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 34 40 17 5 2 1 0 75 7 284
2019 Non-visible minority 30 41 15 9 3 1 0 72 12 4045
2018 Visible minority 30 44 12 6 6 1 0 75 12 249
2018 Non-visible minority 28 41 15 10 5 1 0 70 15 3979
2017 Visible minority 40 36 11 8 4 0 1 77 12 243
2017 Non-visible minority 32 41 14 9 4 1 0 73 13 3807
2014 Visible minority 43 26 8 14 4 5 0 72 19 180
2014 Non-visible minority 27 43 15 10 4 1 0 71 14 3153
2011 Visible minority 40 32 10 8 7 3 0 74 16 197
2011 Non-visible minority 30 40 14 10 5 1 0 70 16 3664

Question 40. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 22 29 22 14 7 3 1 54 23 282
2019 Non-visible minority 17 33 21 19 7 3 0 51 27 4040

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 31 38 12 9 4 4 1 73 14 285
2019 Non-visible minority 34 34 13 10 5 2 1 71 16 4047
2018 Visible minority 35 34 12 8 7 2 1 72 15 249
2018 Non-visible minority 32 37 13 10 6 2 1 71 16 3979
2017 Visible minority 41 30 11 8 4 4 2 75 13 242
2017 Non-visible minority 34 34 12 10 5 4 1 72 16 3802
2014 Visible minority 36 33 10 8 5 4 4 75 14 181
2014 Non-visible minority 33 38 11 9 5 3 1 74 15 3150
2011 Visible minority 31 36 7 8 9 9 0 74 18 197
2011 Non-visible minority 33 35 12 10 6 3 1 71 16 3661

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 32 33 21 7 5 2 1 67 12 284
2019 Non-visible minority 32 38 17 8 4 2 0 71 12 4035
2018 Visible minority 30 38 14 7 8 2 0 70 15 249
2018 Non-visible minority 29 37 18 10 4 1 0 67 15 3957

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 26 22 17 13 13 7 2 53 28 285
2019 Non-visible minority 23 27 17 15 11 6 2 54 28 4043
2018 Visible minority 22 24 18 13 16 6 1 49 32 249
2018 Non-visible minority 21 27 17 14 13 6 1 52 29 3975
2017 Visible minority 27 21 12 10 16 10 4 55 30 242
2017 Non-visible minority 20 25 16 15 13 8 2 51 32 3804
2014 Visible minority 18 15 27 14 11 9 5 39 30 181
2014 Non-visible minority 18 27 16 17 14 7 1 49 34 3153
2011 Visible minority 14 19 16 16 21 11 3 39 43 196
2011 Non-visible minority 16 26 16 17 17 7 2 46 37 3655

Question 44. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 29 30 17 10 10 3 1 62 20 284
2019 Non-visible minority 23 33 16 14 10 3 0 58 25 4046
2018 Visible minority 22 27 15 14 18 4 0 51 33 250
2018 Non-visible minority 20 31 19 17 11 3 0 52 29 3977
2017 Visible minority 31 31 12 10 10 4 1 65 22 240
2017 Non-visible minority 23 33 16 15 8 4 1 59 25 3813
2014 Visible minority 24 28 9 14 9 16 0 62 27 181
2014 Non-visible minority 19 32 17 17 11 4 1 54 29 3153
2011 Visible minority 18 32 13 13 20 4 0 52 35 197
2011 Non-visible minority 16 32 18 18 15 2 1 48 33 3660

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 22 28 19 12 15 3 2 52 28 285
2019 Non-visible minority 20 29 16 16 14 2 2 52 31 4050
2018 Visible minority 17 27 17 15 21 2 1 45 37 249
2018 Non-visible minority 18 29 17 17 16 2 2 48 35 3973
2017 Visible minority 25 27 15 12 13 3 4 56 27 239
2017 Non-visible minority 21 28 15 16 13 4 3 53 32 3810
2014 Visible minority 19 24 11 14 14 9 9 52 35 180
2014 Non-visible minority 20 28 14 16 15 3 4 51 34 3155
2011 Visible minority 16 25 16 14 24 4 1 44 40 197
2011 Non-visible minority 13 27 16 19 22 2 2 41 43 3657

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 48 26 12 6 3 0 5 78 9 284
2019 Non-visible minority 49 24 14 5 3 1 4 76 9 4032

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 48 17 10 6 7 2 9 73 15 282
2019 Non-visible minority 53 14 9 5 5 2 12 78 12 4037

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 39 25 16 7 7 1 4 68 15 282
2019 Non-visible minority 41 25 17 8 5 2 3 69 13 4032

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 34 24 15 11 9 2 5 63 21 281
2019 Non-visible minority 39 23 17 8 6 3 4 67 15 4025

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 32 19 20 10 13 2 4 54 24 283
2019 Non-visible minority 34 18 18 13 10 3 4 56 24 4033

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 62 18 9 2 2 1 5 86 5 282
2019 Non-visible minority 62 17 9 4 2 2 4 85 6 4026

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 60 19 8 2 4 3 4 85 7 282
2019 Non-visible minority 78 9 3 2 2 2 4 93 4 4025

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 67 13 4 3 3 2 8 89 6 284
2019 Non-visible minority 76 8 3 2 2 2 8 92 4 4023

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 23 43 21 6 5 2 0 67 12 284
2019 Non-visible minority 22 43 17 11 5 2 0 67 16 4054
2018 Visible minority 23 32 22 8 12 3 0 57 21 249
2018 Non-visible minority 21 39 19 12 7 2 0 61 19 3983
2017 Visible minority 26 37 16 9 6 5 0 67 15 241
2017 Non-visible minority 23 39 18 11 6 3 0 64 17 3813

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 35 39 11 7 6 2 0 75 13 285
2019 Non-visible minority 37 38 14 6 3 1 0 76 10 4040
2018 Visible minority 40 30 12 9 8 3 0 71 17 248
2018 Non-visible minority 36 41 13 6 3 1 0 79 8 3951
2017 Visible minority 47 29 10 6 6 2 0 78 12 242
2017 Non-visible minority 39 41 10 6 2 2 0 81 8 3806
2014 Visible minority 45 29 11 12 1 2 0 76 13 180
2014 Non-visible minority 38 40 11 6 2 2 0 80 9 3156
2011 Visible minority 30 35 9 12 9 4 0 68 22 196
2011 Non-visible minority 29 40 16 7 6 2 0 71 14 3657

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 37 34 12 8 6 2 1 74 14 284
2019 Non-visible minority 40 33 16 5 2 3 0 76 7 4049
2018 Visible minority 37 27 16 9 8 2 0 66 18 247
2018 Non-visible minority 36 37 16 5 3 3 0 75 8 3945
2017 Visible minority 43 29 10 4 9 3 1 76 14 242
2017 Non-visible minority 37 35 15 5 2 5 1 77 7 3809
2014 Visible minority 44 25 10 10 5 8 0 74 15 181
2014 Non-visible minority 38 36 14 5 2 5 1 79 7 3155

Question 50. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 51 34 6 4 4 1 0 86 8 282
2019 Non-visible minority 52 32 8 5 2 0 0 84 8 4050
2018 Visible minority 47 33 8 5 8 0 0 79 13 248
2018 Non-visible minority 46 37 9 5 3 0 0 83 8 3951
2017 Visible minority 57 27 7 4 3 1 0 86 7 242
2017 Non-visible minority 48 36 8 5 3 0 0 84 8 3808
2014 Visible minority 55 27 13 2 3 0 0 81 6 181
2014 Non-visible minority 46 36 10 5 3 0 0 82 8 3148
2011 Visible minority 40 33 12 7 5 2 0 75 13 196
2011 Non-visible minority 36 36 12 9 6 0 0 73 15 3653

Question 51. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 48 29 11 8 4 0 0 77 12 282
2019 Non-visible minority 46 31 12 7 4 0 0 76 11 4047
2018 Visible minority 45 27 14 5 8 1 0 73 13 247
2018 Non-visible minority 41 32 14 7 5 0 0 73 12 3948
2017 Visible minority 53 28 10 5 5 1 0 81 9 241
2017 Non-visible minority 43 32 12 8 4 0 0 76 12 3805
2014 Visible minority 50 28 7 11 4 0 0 77 15 181
2014 Non-visible minority 37 35 14 9 4 1 0 73 13 3155
2011 Visible minority 34 33 15 9 6 3 0 70 15 195
2011 Non-visible minority 35 33 16 10 6 0 0 68 16 3653

Question 52. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 43 33 11 7 6 0 0 76 13 284
2019 Non-visible minority 41 32 12 10 4 0 0 74 14 4038
2018 Visible minority 39 30 14 9 7 1 0 70 16 245
2018 Non-visible minority 36 34 15 9 5 0 0 71 15 3942
2017 Visible minority 49 28 9 7 4 1 0 78 12 241
2017 Non-visible minority 38 35 12 9 5 0 0 74 14 3806
2014 Visible minority 44 31 9 11 5 0 0 75 16 181
2014 Non-visible minority 33 37 14 11 5 0 0 70 16 3159
2011 Visible minority 29 34 13 13 9 1 0 64 23 195
2011 Non-visible minority 28 35 15 14 8 0 0 63 22 3654

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 36 27 15 10 8 4 0 66 19 285
2019 Non-visible minority 42 26 15 8 5 3 1 70 14 4049
2018 Visible minority 39 17 17 14 9 4 1 58 24 247
2018 Non-visible minority 37 26 17 10 6 3 1 66 17 3955
2017 Visible minority 37 22 19 9 6 5 1 64 16 240
2017 Non-visible minority 40 25 16 9 6 4 1 68 15 3806
2014 Visible minority 38 22 15 13 5 7 0 65 19 181
2014 Non-visible minority 38 26 16 10 5 5 0 67 16 3157
2011 Visible minority 39 23 11 12 11 5 0 65 24 194
2011 Non-visible minority 37 24 16 10 7 5 1 65 18 3656
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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2019 Visible minority 34 22 44 283
2019 Non-visible minority 28 37 35 4053
2018 Visible minority 29 33 39 248
2018 Non-visible minority 27 36 37 3944
2017 Visible minority 28 31 41 242
2017 Non-visible minority 27 38 35 3804
2014 Visible minority 28 21 52 183
2014 Non-visible minority 24 40 36 3153
2011 Visible minority 28 38 34 197
2011 Non-visible minority 20 49 31 3661

Question 55. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2019 Visible minority 3 20 27 9 37 4 97
2019 Non-visible minority 10 22 12 11 39 6 1165
2018 Visible minority 3 23 30 9 29 6 78
2018 Non-visible minority 13 24 12 10 36 6 1096
2017 Visible minority 4 20 18 10 42 5 71
2017 Non-visible minority 11 21 12 11 39 6 1015
2014 Visible minority 3 26 21 12 9999 39 47
2014 Non-visible minority 12 31 14 18 9999 25 730
2011 Visible minority 14 18 38 21 9999 8 52
2011 Non-visible minority 27 28 17 14 9999 14 730
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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 31 46 10 8 4 1 1 78 11 285
2019 Non-visible minority 33 48 8 6 3 1 1 82 9 4043

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 48 30 8 1 3 8 2 86 5 285
2019 Non-visible minority 53 28 8 3 2 5 1 86 5 4048
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 17 83 284
2019 Non-visible minority 14 86 4043
2018 Visible minority 19 81 249
2018 Non-visible minority 15 85 3976

Question 59a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 43 57 49
2019 Non-visible minority 52 48 533
2018 Visible minority 50 50 48
2018 Non-visible minority 50 50 581

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 62 38 49
2019 Non-visible minority 48 52 533
2018 Visible minority 68 32 47
2018 Non-visible minority 52 48 581

Question 59f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 32 68 49
2019 Non-visible minority 26 74 533
2018 Visible minority 18 82 47
2018 Non-visible minority 25 75 581

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 32 68 49
2019 Non-visible minority 46 54 529
2018 Visible minority 41 59 48
2018 Non-visible minority 43 57 580

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 33 67 49
2019 Non-visible minority 39 61 529
2018 Visible minority 42 58 48
2018 Non-visible minority 41 59 578

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 44 56 49
2019 Non-visible minority 45 55 529
2018 Visible minority 51 49 48
2018 Non-visible minority 45 55 578

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 47 53 49
2019 Non-visible minority 42 58 529
2018 Visible minority 37 63 48
2018 Non-visible minority 42 58 578

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 29 71 49
2019 Non-visible minority 33 67 529
2018 Visible minority 46 54 48
2018 Non-visible minority 29 71 575

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 57 43 49
2019 Non-visible minority 62 38 529
2018 Visible minority 63 37 48
2018 Non-visible minority 58 42 583

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 33 67 49
2019 Non-visible minority 39 61 529
2018 Visible minority 17 83 48
2018 Non-visible minority 35 65 578

Question 60i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 15 85 49
2019 Non-visible minority 14 86 529

Question 60j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 11 89 49
2019 Non-visible minority 16 84 529
2018 Visible minority 14 86 48
2018 Non-visible minority 11 89 575

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 50 50 49
2019 Non-visible minority 44 56 529
2018 Visible minority 51 49 48
2018 Non-visible minority 41 59 578

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 25 75 49
2019 Non-visible minority 32 68 529
2018 Visible minority 27 73 48
2018 Non-visible minority 32 68 582

Question 60m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 25 75 49
2019 Non-visible minority 14 86 529
2018 Visible minority 15 85 48
2018 Non-visible minority 11 89 576

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 46 54 49
2019 Non-visible minority 57 43 526
2018 Visible minority 49 51 48
2018 Non-visible minority 57 43 582

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 37 63 49
2019 Non-visible minority 29 71 526
2018 Visible minority 39 61 48
2018 Non-visible minority 28 72 578

Question 61c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 13 87 49
2019 Non-visible minority 17 83 526
2018 Visible minority 19 81 48
2018 Non-visible minority 13 87 575

Question 61g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 20 80 49
2019 Non-visible minority 20 80 526
2018 Visible minority 21 79 48
2018 Non-visible minority 16 84 577

Question 61h. What action(s) did you take to address the harassment you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 9 91 49
2019 Non-visible minority 9 91 526

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 27 73 49
2019 Non-visible minority 22 78 526
2018 Visible minority 27 73 48
2018 Non-visible minority 25 75 579

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 23 77 285
2019 Non-visible minority 22 78 4039

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 22 15 16 8 6 23 10 55 22 285
2019 Non-visible minority 20 19 17 10 8 19 7 53 23 4041
2018 Visible minority 18 18 21 7 12 18 6 48 25 248
2018 Non-visible minority 18 20 21 10 8 18 6 50 23 3964
2017 Visible minority 20 19 16 6 8 20 11 57 20 243
2017 Non-visible minority 18 19 17 9 7 21 8 53 23 3804
2014 Visible minority 17 18 15 7 6 25 12 56 21 182
2014 Non-visible minority 19 21 19 8 6 20 7 55 20 3153

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 33 25 18 6 6 10 2 65 15 285
2019 Non-visible minority 34 30 16 8 5 6 1 69 14 4039
2018 Visible minority 28 30 16 6 9 9 1 65 17 247
2018 Non-visible minority 29 31 19 7 6 7 1 66 14 3958
2017 Visible minority 37 30 11 6 8 6 2 73 15 242
2017 Non-visible minority 29 30 17 9 5 9 1 67 15 3804
2014 Visible minority 23 32 15 4 6 18 1 68 13 182
2014 Non-visible minority 29 31 18 8 4 9 1 67 13 3157
2011 Visible minority 34 30 16 5 8 6 0 69 15 197
2011 Non-visible minority 32 37 15 8 5 4 0 71 13 3659
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 15 85 284
2019 Non-visible minority 6 94 4047
2018 Visible minority 15 85 248
2018 Non-visible minority 7 93 3950

Question 67a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 49 51 40
2019 Non-visible minority 43 57 221
2018 Visible minority 50 50 33
2018 Non-visible minority 44 56 245

Question 67b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 56 44 40
2019 Non-visible minority 66 34 221
2018 Visible minority 82 18 33
2018 Non-visible minority 71 29 247

Question 67e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 15 85 40
2019 Non-visible minority 8 92 221

Question 67f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 48 52 40
2019 Non-visible minority 22 78 221
2018 Visible minority 33 67 34
2018 Non-visible minority 19 81 245

Question 68a. Please indicate the type of discrimination you experienced. Race
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 76 24 39
2019 Non-visible minority 12 88 218
2018 Visible minority 58 42 34
2018 Non-visible minority 10 90 243

Question 68b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 39 61 39
2019 Non-visible minority 11 89 218
2018 Visible minority 56 44 34
2018 Non-visible minority 11 89 243

Question 68c. Please indicate the type of discrimination you experienced. Colour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 41 59 39
2019 Non-visible minority 8 92 218
2018 Visible minority 28 72 34
2018 Non-visible minority 4 96 242

Question 68e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 16 84 39
2019 Non-visible minority 33 67 218
2018 Visible minority 41 59 33
2018 Non-visible minority 27 73 244

Question 68f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 27 73 39
2019 Non-visible minority 37 63 218
2018 Visible minority 25 75 33
2018 Non-visible minority 41 59 246

Question 68g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 0 100 39
2019 Non-visible minority 5 95 218

Question 68h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 0 100 39
2019 Non-visible minority 5 95 218

Question 68m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 0 100 39
2019 Non-visible minority 0 100 218

Question 68n. Please indicate the type of discrimination you experienced. Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 14 86 39
2019 Non-visible minority 18 82 218

Question 69a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 27 73 40
2019 Non-visible minority 34 66 218
2018 Visible minority 29 71 34
2018 Non-visible minority 30 70 244

Question 69b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 18 82 40
2019 Non-visible minority 6 94 218
2018 Visible minority 16 84 33
2018 Non-visible minority 18 82 241

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 50 50 40
2019 Non-visible minority 52 48 218
2018 Visible minority 53 47 33
2018 Non-visible minority 52 48 247

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 17 83 283
2019 Non-visible minority 11 89 4041

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 20 12 22 4 6 26 9 50 16 285
2019 Non-visible minority 23 17 19 5 3 25 8 60 12 4037
2018 Visible minority 20 16 23 5 8 21 7 50 18 249
2018 Non-visible minority 20 20 24 4 4 23 6 56 11 3964
2017 Visible minority 22 19 16 3 5 26 9 63 12 243
2017 Non-visible minority 20 18 19 4 3 28 9 60 10 3803
2014 Visible minority 16 19 14 4 6 26 14 60 16 180
2014 Non-visible minority 21 22 18 3 2 27 7 65 8 3154

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 36 24 16 5 6 12 1 68 13 285
2019 Non-visible minority 38 28 16 4 3 9 1 74 8 4040
2018 Visible minority 32 25 17 7 7 11 2 65 16 249
2018 Non-visible minority 31 31 19 5 3 9 1 70 9 3957
2017 Visible minority 41 25 13 4 5 10 2 75 10 243
2017 Non-visible minority 33 30 16 4 2 12 2 73 8 3805
2014 Visible minority 27 30 14 2 6 21 1 72 10 181
2014 Non-visible minority 33 30 16 4 2 13 2 74 7 3158
2011 Visible minority 32 34 12 7 6 9 0 72 15 197
2011 Non-visible minority 38 36 14 5 2 5 0 78 7 3661
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Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 25 30 19 9 16 0 0 55 26 285
2019 Non-visible minority 16 25 22 15 21 0 0 41 37 4048
2018 Visible minority 16 23 25 12 23 0 1 39 36 247
2018 Non-visible minority 13 21 23 18 24 0 1 34 42 3974
2017 Visible minority 19 20 28 14 19 0 1 39 33 243
2017 Non-visible minority 13 21 20 18 26 0 1 35 45 3811

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 29 29 23 13 5 0 1 59 17 285
2019 Non-visible minority 25 29 24 14 8 0 0 54 22 4048
2018 Visible minority 25 23 25 17 10 0 1 47 28 247
2018 Non-visible minority 22 27 27 14 9 0 0 50 23 3973
2017 Visible minority 29 27 24 11 8 0 1 57 19 241
2017 Non-visible minority 25 28 24 13 9 0 1 54 22 3811

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 48 25 14 8 2 0 3 74 11 284
2019 Non-visible minority 42 29 16 8 4 0 2 72 11 4026
2018 Visible minority 33 28 19 10 5 0 4 65 15 247
2018 Non-visible minority 34 30 21 8 4 0 2 66 12 3955
2017 Visible minority 41 22 20 8 5 0 4 66 14 241
2017 Non-visible minority 37 29 18 8 4 0 3 68 13 3799

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 30 22 19 17 12 0 1 52 29 283
2019 Non-visible minority 22 26 21 16 15 0 0 48 32 4033
2018 Visible minority 21 23 25 15 16 0 0 44 31 245
2018 Non-visible minority 19 24 23 17 16 0 1 43 34 3961
2017 Visible minority 27 28 20 13 11 0 2 56 24 243
2017 Non-visible minority 24 23 23 16 13 0 1 47 30 3811

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 55 23 12 4 4 0 2 80 8 284
2019 Non-visible minority 51 24 13 6 4 0 2 76 10 4046
2018 Visible minority 47 23 16 6 6 0 3 72 12 245
2018 Non-visible minority 45 26 14 7 4 0 3 74 11 3950
2017 Visible minority 49 22 14 7 4 0 4 74 12 241
2017 Non-visible minority 45 26 14 6 4 0 4 74 10 3804

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 34 29 19 8 9 0 1 64 17 285
2019 Non-visible minority 32 29 20 9 9 0 0 61 18 4050
2018 Visible minority 32 23 23 10 12 0 1 55 22 246
2018 Non-visible minority 28 29 22 11 9 0 1 57 20 3968
2017 Visible minority 28 28 25 12 6 0 0 56 18 240
2017 Non-visible minority 30 31 20 12 7 0 1 61 18 3794

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 35 37 15 8 5 0 1 72 13 283
2019 Non-visible minority 32 32 19 10 6 0 1 65 15 4043
2018 Visible minority 26 31 23 12 8 0 1 58 19 250
2018 Non-visible minority 26 33 23 10 6 0 1 60 17 3958
2017 Visible minority 32 31 19 10 6 1 1 64 16 241
2017 Non-visible minority 30 32 20 11 6 0 1 63 17 3795

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 30 34 20 10 4 0 2 65 14 283
2019 Non-visible minority 31 32 20 10 6 0 1 64 16 4044
2018 Visible minority 28 28 18 17 6 1 1 58 23 250
2018 Non-visible minority 26 32 22 12 6 0 1 59 19 3954
2017 Visible minority 30 34 16 13 5 1 1 65 19 239
2017 Non-visible minority 28 32 21 11 6 0 1 61 18 3793

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 33 31 20 10 5 0 1 65 15 283
2019 Non-visible minority 36 29 18 10 6 0 0 66 16 4034
2018 Visible minority 25 31 21 13 9 1 0 57 23 248
2018 Non-visible minority 29 32 20 11 6 0 1 62 18 3954
2017 Visible minority 31 31 19 10 8 1 1 62 18 241
2017 Non-visible minority 31 32 19 11 6 0 1 64 17 3799

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 44 29 12 6 8 0 2 74 14 284
2019 Non-visible minority 45 26 15 8 6 0 0 72 14 4036

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 40 31 16 8 3 0 1 72 11 284
2019 Non-visible minority 42 30 16 7 4 0 0 73 10 4028
2018 Visible minority 34 30 19 11 3 2 1 65 15 248
2018 Non-visible minority 37 32 18 8 3 0 1 70 12 3951
2017 Visible minority 32 39 14 7 6 1 1 72 14 239
2017 Non-visible minority 39 31 17 7 3 0 1 72 11 3788

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 49 26 14 6 3 0 2 76 10 283
2019 Non-visible minority 53 26 12 5 3 0 0 79 8 4029
2018 Visible minority 48 25 14 7 4 0 1 75 11 248
2018 Non-visible minority 52 27 11 5 4 0 1 80 9 3952
2017 Visible minority 54 23 13 5 3 0 2 78 8 239
2017 Non-visible minority 56 24 12 5 2 0 1 81 7 3804

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 69 16 5 2 4 1 4 89 6 283
2019 Non-visible minority 76 11 4 2 2 1 5 92 4 4026
2018 Visible minority 60 22 6 3 3 1 4 87 7 248
2018 Non-visible minority 70 15 6 2 2 2 4 90 4 3947

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 66 15 8 4 5 0 2 83 9 282
2019 Non-visible minority 71 14 7 3 3 0 1 86 7 4034
2018 Visible minority 56 16 10 6 8 1 3 75 14 251
2018 Non-visible minority 69 15 7 3 4 0 2 86 7 3944
2017 Visible minority 69 13 4 5 4 2 3 86 10 242
2017 Non-visible minority 73 13 6 3 2 0 2 88 6 3806

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 52 32 9 3 3 0 0 84 7 280
2019 Non-visible minority 50 30 13 5 3 0 0 80 7 4025
2018 Visible minority 46 31 15 5 3 0 0 77 8 251
2018 Non-visible minority 46 32 14 5 3 0 1 78 8 3962
2017 Visible minority 50 30 10 4 3 1 1 82 7 241
2017 Non-visible minority 49 31 12 5 2 0 1 80 7 3807

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 60 20 7 4 7 0 1 81 11 281
2019 Non-visible minority 59 21 9 6 5 0 1 80 11 4011
2018 Visible minority 46 25 11 6 10 0 0 72 17 250
2018 Non-visible minority 51 24 12 6 6 0 1 76 12 3950
2017 Visible minority 61 15 7 9 6 1 0 77 16 242
2017 Non-visible minority 58 22 10 6 4 0 1 81 9 3805

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 63 11 5 1 1 0 18 90 3 278
2019 Non-visible minority 61 13 6 2 1 0 17 89 4 4002
2018 Visible minority 55 16 6 1 1 1 19 89 3 245
2018 Non-visible minority 54 15 7 2 1 0 20 87 5 3941
2017 Visible minority 57 15 4 1 3 0 20 90 5 242
2017 Non-visible minority 57 14 6 2 1 0 20 89 4 3802

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 58 26 8 1 3 1 3 87 4 282
2019 Non-visible minority 58 23 11 4 2 0 2 82 6 4020
2018 Visible minority 51 29 8 4 1 1 5 86 5 250
2018 Non-visible minority 51 27 12 4 2 0 3 81 7 3948
2017 Visible minority 56 26 10 1 2 0 4 86 4 241
2017 Non-visible minority 57 25 10 3 2 0 3 85 5 3786

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 52 17 10 9 11 0 2 70 20 281
2019 Non-visible minority 55 17 11 7 9 0 1 73 15 4035
2018 Visible minority 45 20 13 6 12 1 3 68 18 250
2018 Non-visible minority 50 18 12 8 10 0 2 70 18 3959
2017 Visible minority 49 20 10 8 8 1 3 72 17 243
2017 Non-visible minority 49 20 12 8 9 0 2 71 17 3811

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 60 24 10 3 2 0 1 85 5 282
2019 Non-visible minority 52 28 13 3 2 0 1 82 5 4025
2018 Visible minority 41 39 13 3 3 1 1 81 6 250
2018 Non-visible minority 48 31 13 4 2 0 2 81 5 3961
2017 Visible minority 50 26 13 4 3 1 3 79 7 242
2017 Non-visible minority 53 29 11 3 2 0 2 84 5 3804

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 20 33 32 10 4 0 0 53 14 285
2019 Non-visible minority 17 36 31 12 4 0 0 53 16 4059
2018 Visible minority 18 27 36 15 4 0 0 45 19 250
2018 Non-visible minority 15 32 34 14 5 0 0 47 19 3980
2017 Visible minority 15 29 40 10 5 0 1 45 16 243
2017 Non-visible minority 14 32 35 13 5 0 0 46 18 3814

Question 76. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 8 17 41 20 14 0 0 34 25 281
2019 Non-visible minority 10 19 37 22 12 0 0 34 29 4023
2018 Visible minority 7 20 42 21 10 0 0 31 27 248
2018 Non-visible minority 10 19 38 23 11 0 0 33 29 3952
2017 Visible minority 4 16 45 25 9 1 1 34 21 241
2017 Non-visible minority 8 18 37 24 12 0 1 36 26 3797

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 26 36 19 10 6 2 0 64 17 285
2019 Non-visible minority 25 41 16 10 5 2 0 68 16 4046
2018 Visible minority 22 39 17 8 11 2 1 63 19 249
2018 Non-visible minority 20 39 18 13 7 3 0 61 20 3976
2017 Visible minority 17 35 19 12 11 5 1 55 25 242
2017 Non-visible minority 17 36 20 13 9 5 1 56 23 3809

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 28 31 15 15 9 2 0 60 24 284
2019 Non-visible minority 24 35 18 13 8 1 0 60 22 4044
2018 Visible minority 22 34 16 16 9 1 1 57 26 250
2018 Non-visible minority 20 36 19 14 9 2 0 58 23 3978
2017 Visible minority 20 42 14 13 8 3 0 63 22 243
2017 Non-visible minority 20 38 16 15 9 2 0 59 24 3811
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 13 87 283
2019 Non-visible minority 11 89 4048
2017 Visible minority 20 80 242
2017 Non-visible minority 12 88 3801
2014 Visible minority 13 87 182
2014 Non-visible minority 11 89 3147

Question 80. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 85 15 38
2019 Non-visible minority 77 23 453
2017 Visible minority 72 28 52
2017 Non-visible minority 73 27 455
2014 Visible minority 71 29 26
2014 Non-visible minority 79 21 349

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 38 44 9 3 6 0 0 82 9 32
2019 Non-visible minority 47 35 6 6 2 1 2 85 8 343
2017 Visible minority 62 22 2 7 5 2 0 86 12 37
2017 Non-visible minority 44 38 6 6 3 0 2 84 9 335
2014 Visible minority 68 32 0 0 0 0 0 100 0 20
2014 Non-visible minority 49 38 6 6 1 1 0 87 7 273
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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 22 29 23 10 13 2 0 23 77 285
2019 Non-visible minority 16 26 25 15 16 2 0 17 83 4049
2018 Visible minority 21 27 23 11 15 2 2 22 78 249
2018 Non-visible minority 18 25 24 15 17 2 0 18 82 3969
2017 Visible minority 19 24 23 13 18 4 0 19 81 243
2017 Non-visible minority 17 23 23 15 19 2 0 18 82 3813

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 63 37 213
2019 Non-visible minority 68 32 3255

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 44 56 206
2019 Non-visible minority 36 64 3201
2018 Visible minority 38 62 182
2018 Non-visible minority 32 68 3125

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 17 23 20 17 18 2 3 42 37 205
2019 Non-visible minority 12 24 17 19 23 1 4 38 45 3211
2018 Visible minority 15 27 18 13 22 2 3 44 37 183
2018 Non-visible minority 13 25 17 20 21 1 3 39 43 3150
2017 Visible minority 20 27 16 13 18 1 5 49 33 189
2017 Non-visible minority 13 24 14 19 23 1 6 39 46 3010

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 6 13 19 20 33 2 7 21 58 205
2019 Non-visible minority 5 16 18 20 33 2 6 23 57 3203
2018 Visible minority 6 14 23 17 32 2 4 22 53 183
2018 Non-visible minority 4 13 17 21 37 2 6 18 63 3149
2017 Visible minority 5 13 11 25 34 3 9 21 67 189
2017 Non-visible minority 4 11 12 17 44 3 8 16 70 3003

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 37 23 15 7 10 2 7 65 19 276
2019 Non-visible minority 39 19 15 8 10 2 8 64 20 4007
2018 Visible minority 39 20 16 7 10 1 7 64 19 250
2018 Non-visible minority 37 19 16 9 10 1 8 61 21 3961
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