2019 Public Service Employee Survey Results for Gwaii Haanas Field Unit

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Collective Agreements and Terms and Conditions of Employment
Harassment
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Public Service	38	44	5	10	3	82	13	181754
2019	Parks Canada	36	47	4	10	3	83	13	4402
2019	Operations	35	47	4	10	3	82	14	2815
2019	Gwaii Haanas Field Unit	32	48	6	14	0	80	14	35

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Public Service	67	19	5	5	3	1	87	8	181425
2019	Parks Canada	73	16	4	3	2	2	91	5	4404
2019	Operations	77	14	4	2	2	2	92	4	2818
2019	Gwaii Haanas Field Unit	80	20	0	0	0	0	100	0	35

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Public Service	43	35	7	10	5	78	15	181461
2019	Parks Canada	43	35	6	11	4	79	15	4399
2019	Operations	43	36	6	11	4	79	15	2815
2019	Gwaii Haanas Field Unit	38	36	14	6	6	74	12	35

Question 4. I get the training I need to do my job.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Public Service	29	40	12	13	6	69	19	181032
2019	Parks Canada	31	41	10	13	5	72	18	4389
2019	Operations	31	42	10	13	5	72	18	2807
2019	Gwaii Haanas Field Unit	13	59	9	11	9	71	20	35

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Public Service	45	35	9	7	3	81	10	180486
2019	Parks Canada	48	35	7	7	3	83	10	4379
2019	Operations	48	35	7	7	3	83	10	2801
2019	Gwaii Haanas Field Unit	24	55	6	15	0	79	15	35

Question 6. I have support at work to balance my work and personal life.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Public Service	45	31	10	8	5	77	13	181242
2019	Parks Canada	44	32	10	9	5	77	14	4394
2019	Operations	44	31	10	10	5	75	15	2812
2019	Gwaii Haanas Field Unit	45	34	9	9	3	79	12	34

Question 7. I get a sense of satisfaction from my work.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Public Service	37	39	12	7	5	76	12	181595
2019	Parks Canada	44	37	10	6	3	81	10	4400
2019	Operations	45	36	10	6	3	81	9	2812
2019	Gwaii Haanas Field Unit	25	61	3	11	0	86	11	35

Question 8. I receive meaningful recognition for work well done.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Public Service	28	36	15	12	8	65	20	181492
2019	Parks Canada	31	38	14	11	7	68	18	4392
2019	Operations	29	39	14	11	7	68	18	2813
2019	Gwaii Haanas Field Unit	27	33	15	17	9	60	25	35

Question 9. I have clear work objectives.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Public Service	32	42	12	10	4	74	14	180719
2019	Parks Canada	32	42	11	10	4	74	15	4368
2019	Operations	31	43	11	10	4	74	14	2797
2019	Gwaii Haanas Field Unit	27	45	6	15	8	71	23	35

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Public Service	44	38	10	5	3	82	8	180781
2019	Parks Canada	48	35	9	5	3	83	8	4373
2019	Operations	48	35	9	5	2	84	7	2800
2019	Gwaii Haanas Field Unit	37	49	9	6	0	85	6	34

Question 11. Overall, I feel valued at work.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Public Service	32	36	14	10	8	68	18	181182
2019	Parks Canada	35	36	12	10	6	72	16	4383
2019	Operations	35	37	12	10	6	72	16	2806
2019	Gwaii Haanas Field Unit	27	47	12	3	11	74	14	35

Question 12. I am proud of the work that I do.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Public Service	52	33	10	3	2	85	5	180371
2019	Parks Canada	58	29	8	3	1	88	4	4371
2019	Operations	59	29	7	3	1	88	4	2798
2019	Gwaii Haanas Field Unit	44	47	3	6	0	91	6	35

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Public Service	30	37	14	11	7	68	18	180719
2019	Parks Canada	33	38	11	11	6	71	18	4382
2019	Operations	33	38	11	12	6	71	17	2803
2019	Gwaii Haanas Field Unit	22	54	12	3	9	76	12	34

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Public Service	34	33	15	9	7	0	68	16	181253
2019	Parks Canada	38	33	13	10	5	0	71	15	4382
2019	Operations	38	33	13	10	5	0	71	15	2805
2019	Gwaii Haanas Field Unit	22	53	11	6	6	3	77	12	35

Question 15. I have support at work to provide a high level of service.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Public Service	32	39	13	9	5	0	72	14	179179
2019	Parks Canada	34	39	13	9	4	0	74	13	4359
2019	Operations	34	40	13	8	3	0	75	12	2796
2019	Gwaii Haanas Field Unit	17	55	11	5	9	3	74	14	35

Question 16. Overall, I like my job.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Public Service	43	38	10	5	3	81	8	181588
2019	Parks Canada	51	35	8	5	2	86	6	4406
2019	Operations	52	35	8	4	1	86	6	2819
2019	Gwaii Haanas Field Unit	41	48	3	8	0	89	8	35

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Organization	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Public Service	39	32	17	7	4	1	71	12	180499
2019	Parks Canada	39	29	19	8	5	1	69	13	4382
2019	Operations	38	30	19	8	4	1	69	13	2806
2019	Gwaii Haanas Field Unit	20	35	23	14	8	0	55	22	35

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Organization	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Public Service	10	24	35	19	9	1	1	29	35	181388
2019	Parks Canada	8	23	34	20	12	1	1	33	32	4382
2019	Operations	8	23	35	20	13	1	1	33	31	2808
2019	Gwaii Haanas Field Unit	12	22	50	13	3	0	0	16	34	35

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Organization	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Public Service	10	18	27	24	16	2	2	42	30	180845
2019	Parks Canada	10	18	28	23	17	2	1	42	29	4378
2019	Operations	10	18	27	24	17	2	1	43	29	2802
2019	Gwaii Haanas Field Unit	14	14	39	25	5	0	3	31	29	35

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Organization	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Public Service	16	23	29	18	10	2	2	29	41	181013
2019	Parks Canada	15	24	29	16	12	2	2	29	41	4383
2019	Operations	16	25	29	15	11	2	2	28	42	2806
2019	Gwaii Haanas Field Unit	6	31	46	11	2	3	0	14	38	35

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Organization	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Public Service	7	15	31	28	16	1	2	46	22	180493
2019	Parks Canada	4	10	27	31	24	1	3	58	14	4359
2019	Operations	3	9	26	32	25	1	3	60	13	2788
2019	Gwaii Haanas Field Unit	3	8	39	39	12	0	0	50	11	35

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Organization	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Public Service	14	20	27	20	14	1	2	36	36	181066
2019	Parks Canada	15	18	25	21	17	1	2	39	35	4381
2019	Operations	15	19	26	21	17	1	2	39	34	2803
2019	Gwaii Haanas Field Unit	28	16	34	16	6	0	0	22	44	35

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Organization	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Public Service	12	18	26	22	16	3	3	41	32	180618
2019	Parks Canada	11	18	25	20	20	3	3	43	31	4370
2019	Operations	11	17	25	20	20	3	3	43	30	2796
2019	Gwaii Haanas Field Unit	11	37	30	8	8	6	0	17	51	35

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Organization	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Public Service	14	22	31	17	11	2	2	30	38	180911
2019	Parks Canada	13	21	29	17	15	2	3	34	36	4373
2019	Operations	14	21	29	16	15	2	3	32	37	2796
2019	Gwaii Haanas Field Unit	14	23	47	14	2	0	0	16	37	35

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year	Organization	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Public Service	10	19	33	23	13	1	1	37	30	181282
2019	Parks Canada	12	20	32	21	12	1	2	34	33	4384
2019	Operations	13	20	32	21	12	1	2	34	33	2806
2019	Gwaii Haanas Field Unit	6	17	44	28	5	0	0	33	23	35

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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Public Service	70	15	6	4	2	3	88	6	181428
2019	Parks Canada	73	12	6	3	2	4	89	5	4400
2019	Operations	75	10	6	2	2	5	89	5	2816
2019	Gwaii Haanas Field Unit	74	9	9	3	0	6	88	3	35

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Public Service	29	30	16	10	7	5	3	64	19	181323
2019	Parks Canada	26	31	15	13	8	4	2	61	22	4393
2019	Operations	25	32	16	13	9	4	2	61	23	2810
2019	Gwaii Haanas Field Unit	8	19	29	23	22	0	0	27	45	35

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Public Service	45	29	9	9	6	1	75	16	181181
2019	Parks Canada	42	30	10	11	6	0	73	18	4397
2019	Operations	42	30	10	11	6	0	72	18	2812
2019	Gwaii Haanas Field Unit	10	39	8	28	15	0	49	43	35

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Public Service	49	33	8	7	3	82	11	181129
2019	Parks Canada	44	36	8	9	4	80	12	4396
2019	Operations	43	36	8	9	3	79	13	2811
2019	Gwaii Haanas Field Unit	14	52	9	20	6	66	25	35

Question 23. The people I work with value my ideas and opinions.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Public Service	42	36	12	5	3	1	79	8	181393
2019	Parks Canada	42	38	10	7	3	1	80	9	4399
2019	Operations	41	39	11	6	3	0	81	9	2815
2019	Gwaii Haanas Field Unit	38	44	0	12	6	0	82	18	35

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Public Service	45	27	15	5	3	1	4	75	9	181574
2019	Parks Canada	44	28	14	6	3	1	4	76	9	4398
2019	Operations	43	28	15	6	3	1	4	75	10	2811
2019	Gwaii Haanas Field Unit	59	30	6	3	3	0	0	89	5	35

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Public Service	42	31	13	8	5	1	1	74	14	181505
2019	Parks Canada	38	32	14	9	6	0	0	71	15	4403
2019	Operations	39	32	13	9	6	0	0	71	16	2813
2019	Gwaii Haanas Field Unit	42	37	11	6	5	0	0	78	11	35

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Public Service	49	27	11	6	4	2	1	78	10	181318
2019	Parks Canada	50	28	10	7	4	1	0	79	11	4392
2019	Operations	51	27	10	7	4	1	0	78	12	2807
2019	Gwaii Haanas Field Unit	49	31	11	6	3	0	0	81	8	35

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Public Service	46	31	10	7	5	1	77	12	180879
2019	Parks Canada	46	31	10	8	5	1	78	13	4392
2019	Operations	46	31	9	8	5	0	78	13	2807
2019	Gwaii Haanas Field Unit	42	28	11	14	5	0	69	19	35

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Public Service	80	10	4	1	2	3	93	3	180870
2019	Parks Canada	81	9	4	2	2	3	93	3	4387
2019	Operations	82	8	4	2	2	3	93	3	2804
2019	Gwaii Haanas Field Unit	80	11	3	3	0	3	94	3	35

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Public Service	57	20	8	4	5	2	4	82	10	181432
2019	Parks Canada	54	22	8	5	4	1	6	82	9	4396
2019	Operations	52	22	8	5	4	1	7	81	10	2811
2019	Gwaii Haanas Field Unit	69	19	0	9	0	0	3	91	9	35

Question 30. My immediate supervisor seems to care about me as a person.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Public Service	59	23	9	3	4	1	83	8	181710
2019	Parks Canada	64	22	7	3	3	1	86	7	4399
2019	Operations	63	22	7	3	4	1	86	7	2814
2019	Gwaii Haanas Field Unit	63	28	3	3	3	0	91	6	34

Question 31. I am satisfied with the quality of supervision I receive.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Public Service	51	28	10	6	5	79	11	181662
2019	Parks Canada	52	28	9	7	5	80	12	4402
2019	Operations	52	28	8	7	5	80	12	2813
2019	Gwaii Haanas Field Unit	41	42	3	6	8	83	14	35

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Public Service	21	45	14	12	4	2	2	68	17	41266
2019	Parks Canada	17	44	17	15	6	1	1	62	21	1244
2019	Operations	17	44	18	14	5	2	1	62	20	815
2019	Gwaii Haanas Field Unit	20	40	26	14	0	0	0	59	14	15

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Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Public Service	32	31	15	8	7	6	68	16	181333
2019	Parks Canada	34	32	14	9	6	5	69	16	4386
2019	Operations	33	32	14	10	6	5	68	17	2801
2019	Gwaii Haanas Field Unit	28	33	8	12	5	14	71	20	35

Question 35. I have confidence in the senior management of my department or agency.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Public Service	29	31	17	12	9	3	62	21	180978
2019	Parks Canada	31	31	15	12	8	2	63	22	4384
2019	Operations	30	30	15	14	8	2	62	22	2799
2019	Gwaii Haanas Field Unit	28	25	14	23	6	5	56	30	35

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Public Service	21	30	20	15	10	5	53	26	180782
2019	Parks Canada	21	29	18	16	10	4	53	28	4382
2019	Operations	20	29	18	18	11	4	51	30	2801
2019	Gwaii Haanas Field Unit	13	37	5	26	12	8	54	40	35

Question 37. Essential information flows effectively from senior management to staff.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Public Service	19	31	18	17	12	3	52	29	181112
2019	Parks Canada	19	31	17	18	13	3	51	32	4388
2019	Operations	17	31	17	19	14	3	49	33	2804
2019	Gwaii Haanas Field Unit	5	31	19	22	20	3	37	44	35

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Organization	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Public Service	40	20	12	6	5	13	3	72	14	181690
2019	Parks Canada	32	17	14	10	9	14	4	60	23	4394
2019	Operations	27	15	15	12	10	16	5	53	28	2811
2019	Gwaii Haanas Field Unit	16	19	9	11	26	12	8	44	46	35

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My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Public Service	27	42	17	9	4	1	70	13	181538
2019	Parks Canada	30	41	16	8	3	1	72	12	4394
2019	Operations	28	42	16	9	3	1	71	12	2809
2019	Gwaii Haanas Field Unit	31	47	11	6	6	0	78	11	35

Question 40. I feel that change is managed well in my department or agency.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Public Service	15	33	21	18	10	3	50	29	180810
2019	Parks Canada	17	33	21	19	7	3	51	27	4388
2019	Operations	16	33	22	20	7	3	50	27	2804
2019	Gwaii Haanas Field Unit	8	31	16	28	14	3	40	44	35

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Public Service	32	36	14	9	5	2	1	71	15	181324
2019	Parks Canada	34	34	13	10	5	2	1	70	16	4398
2019	Operations	33	35	13	10	5	2	1	70	16	2808
2019	Gwaii Haanas Field Unit	25	41	23	6	3	3	0	68	9	35

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Public Service	32	36	18	7	5	1	69	12	181009
2019	Parks Canada	32	37	17	8	4	2	70	13	4384
2019	Operations	32	36	18	9	4	2	69	13	2797
2019	Gwaii Haanas Field Unit	33	45	9	5	8	0	78	14	35

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Public Service	21	24	19	13	13	8	2	50	29	181309
2019	Parks Canada	23	26	17	14	12	6	2	53	28	4395
2019	Operations	23	26	17	16	11	5	1	53	29	2812
2019	Gwaii Haanas Field Unit	24	48	8	9	9	3	0	74	18	35

Question 44. My department or agency does a good job of supporting employee career development.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Public Service	24	32	17	14	11	2	57	25	181262
2019	Parks Canada	24	32	16	14	10	3	58	25	4396
2019	Operations	23	32	16	15	10	3	57	26	2810
2019	Gwaii Haanas Field Unit	25	40	6	20	9	0	65	29	34

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Public Service	22	28	15	14	16	2	2	52	32	181671
2019	Parks Canada	20	29	16	16	14	3	2	52	31	4401
2019	Operations	20	29	16	16	14	3	2	52	31	2811
2019	Gwaii Haanas Field Unit	30	30	11	16	12	0	0	61	28	35

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Public Service	51	24	13	5	3	1	4	78	9	181398
2019	Parks Canada	49	24	14	5	3	1	4	76	9	4380
2019	Operations	48	24	15	6	3	1	4	76	9	2800
2019	Gwaii Haanas Field Unit	30	35	30	3	3	0	0	64	6	34

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Public Service	56	11	7	4	5	2	14	79	12	181293
2019	Parks Canada	53	14	9	5	6	2	12	78	12	4384
2019	Operations	53	15	9	4	5	3	11	78	12	2801
2019	Gwaii Haanas Field Unit	50	14	6	6	9	6	9	76	17	34

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Public Service	44	24	16	7	5	2	4	71	12	181082
2019	Parks Canada	41	24	18	7	5	2	3	69	13	4378
2019	Operations	39	25	18	8	5	2	3	68	13	2797
2019	Gwaii Haanas Field Unit	43	21	24	6	6	0	0	64	12	34

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Public Service	41	21	16	8	6	3	4	67	16	180682
2019	Parks Canada	39	23	17	9	6	3	4	66	16	4370
2019	Operations	38	23	17	9	6	3	4	66	16	2795
2019	Gwaii Haanas Field Unit	29	36	18	9	6	3	0	66	16	34

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Public Service	43	17	13	9	9	3	5	65	20	180933
2019	Parks Canada	34	18	18	13	10	3	4	56	25	4380
2019	Operations	30	19	19	14	11	3	4	53	26	2799
2019	Gwaii Haanas Field Unit	26	15	31	6	19	3	0	42	25	34

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Public Service	65	15	8	3	2	2	5	86	6	180964
2019	Parks Canada	62	17	9	3	2	2	4	85	6	4372
2019	Operations	60	18	9	3	2	2	4	84	6	2792
2019	Gwaii Haanas Field Unit	69	24	0	0	0	6	0	100	0	34

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Public Service	72	9	5	2	3	4	4	88	6	180710
2019	Parks Canada	77	9	4	2	2	2	4	92	4	4371
2019	Operations	77	9	4	2	2	2	4	92	4	2793
2019	Gwaii Haanas Field Unit	55	24	0	7	9	6	0	84	16	34

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Public Service	75	7	4	1	2	2	9	92	4	180694
2019	Parks Canada	75	8	4	2	2	2	8	92	4	4371
2019	Operations	76	8	4	2	2	2	7	92	4	2791
2019	Gwaii Haanas Field Unit	74	6	12	0	0	3	6	87	0	34

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Public Service	21	40	19	10	6	4	63	17	181429
2019	Parks Canada	22	43	17	11	5	2	66	16	4404
2019	Operations	21	43	18	11	5	2	66	16	2816
2019	Gwaii Haanas Field Unit	32	34	16	15	3	0	66	18	35

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Public Service	36	38	13	7	4	2	75	11	180695
2019	Parks Canada	37	38	14	6	3	1	76	10	4389
2019	Operations	36	38	14	7	4	1	75	10	2802
2019	Gwaii Haanas Field Unit	30	50	6	12	3	0	80	15	35

Question 49. My department or agency implements activities and practices that support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Public Service	42	34	13	4	3	3	79	7	180863
2019	Parks Canada	39	33	16	5	2	3	76	8	4396
2019	Operations	39	33	16	6	2	4	75	8	2811
2019	Gwaii Haanas Field Unit	41	45	9	0	6	0	86	6	35

Question 50. Overall, my department or agency treats me with respect.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Public Service	48	34	9	5	4	82	9	181342
2019	Parks Canada	52	32	8	5	3	84	8	4396
2019	Operations	51	34	8	5	2	84	8	2816
2019	Gwaii Haanas Field Unit	46	33	3	12	6	80	17	35

Question 51. I would recommend my department or agency as a great place to work.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Public Service	39	31	15	8	6	1	70	15	181212
2019	Parks Canada	46	30	12	8	4	0	76	12	4394
2019	Operations	45	31	12	8	4	0	76	12	2813
2019	Gwaii Haanas Field Unit	32	31	23	8	6	0	63	14	35

Question 52. I am satisfied with my department or agency.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Public Service	37	34	14	9	6	71	15	180546
2019	Parks Canada	41	32	12	10	5	74	14	4387
2019	Operations	39	33	13	10	4	73	14	2802
2019	Gwaii Haanas Field Unit	30	34	9	17	9	65	26	34

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Public Service	34	25	18	11	8	3	1	61	20	181559
2019	Parks Canada	41	26	15	8	5	3	1	70	14	4398
2019	Operations	40	26	16	9	5	3	1	69	15	2816
2019	Gwaii Haanas Field Unit	41	31	14	11	0	3	0	74	12	35

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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year	Organization	Yes (%)	No (%)	Not sure (%)	Total responses
2019	Public Service	27	38	35	181906
2019	Parks Canada	28	36	36	4398
2019	Operations	28	36	36	2814
2019	Gwaii Haanas Field Unit	19	38	42	35

Question 55. Please indicate your reason for leaving.
Survey year	Organization	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2019	Public Service	15	33	29	6	12	6	49800
2019	Parks Canada	10	22	13	10	39	6	1275
2019	Operations	9	19	10	11	43	7	802

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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Public Service	34	46	9	6	2	1	2	82	8	181117
2019	Parks Canada	33	47	9	7	3	1	1	82	10	4393
2019	Operations	32	48	9	7	3	1	1	82	10	2811
2019	Gwaii Haanas Field Unit	30	46	6	9	9	0	0	76	18	34

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Public Service	53	27	9	3	2	5	2	86	5	181080
2019	Parks Canada	53	28	8	3	2	5	1	86	5	4398
2019	Operations	52	29	8	3	2	5	1	86	5	2810
2019	Gwaii Haanas Field Unit	63	14	15	3	3	3	0	79	6	35

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Organization	Yes (%)	No (%)	Total responses
2019	Public Service	14	86	181483
2019	Parks Canada	14	86	4391
2019	Operations	15	85	2808
2019	Gwaii Haanas Field Unit	21	79	34

Question 59a. From whom did you experience harassment on the job? Co-workers
Survey year	Organization	Yes (%)	No (%)	Total responses
2019	Public Service	51	49	23324
2019	Parks Canada	51	49	597
2019	Operations	54	46	404

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Organization	Yes (%)	No (%)	Total responses
2019	Public Service	60	40	23324
2019	Parks Canada	49	51	597
2019	Operations	45	55	404

Question 59c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Organization	Yes (%)	No (%)	Total responses
2019	Public Service	8	92	23324
2019	Parks Canada	6	94	597
2019	Operations	7	93	404

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Organization	Yes (%)	No (%)	Total responses
2019	Public Service	5	95	23324

Question 59e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Organization	Yes (%)	No (%)	Total responses
2019	Public Service	6	94	23324
2019	Parks Canada	6	94	597
2019	Operations	6	94	404

Question 59f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Organization	Yes (%)	No (%)	Total responses
2019	Public Service	9	91	23324
2019	Parks Canada	26	74	597
2019	Operations	27	73	404

Question 59g. From whom did you experience harassment on the job? Other
Survey year	Organization	Yes (%)	No (%)	Total responses
2019	Public Service	4	96	23324
2019	Parks Canada	3	97	597
2019	Operations	4	96	404

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Organization	Yes (%)	No (%)	Total responses
2019	Public Service	39	61	23086
2019	Parks Canada	45	55	593
2019	Operations	43	57	402

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Organization	Yes (%)	No (%)	Total responses
2019	Public Service	39	61	23086
2019	Parks Canada	39	61	593
2019	Operations	37	63	402

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Organization	Yes (%)	No (%)	Total responses
2019	Public Service	47	53	23086
2019	Parks Canada	45	55	593
2019	Operations	46	54	402

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Organization	Yes (%)	No (%)	Total responses
2019	Public Service	42	58	23086
2019	Parks Canada	42	58	593
2019	Operations	41	59	402

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Organization	Yes (%)	No (%)	Total responses
2019	Public Service	31	69	23086
2019	Parks Canada	33	67	593
2019	Operations	31	69	402

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Organization	Yes (%)	No (%)	Total responses
2019	Public Service	55	45	23086
2019	Parks Canada	62	38	593
2019	Operations	62	38	402

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Organization	Yes (%)	No (%)	Total responses
2019	Public Service	36	64	23086
2019	Parks Canada	38	62	593
2019	Operations	36	64	402

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Organization	Yes (%)	No (%)	Total responses
2019	Public Service	2	98	23086
2019	Parks Canada	1	99	593

Question 60i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Organization	Yes (%)	No (%)	Total responses
2019	Public Service	10	90	23086
2019	Parks Canada	14	86	593
2019	Operations	15	85	402

Question 60j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Organization	Yes (%)	No (%)	Total responses
2019	Public Service	12	88	23086
2019	Parks Canada	15	85	593
2019	Operations	14	86	402

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Organization	Yes (%)	No (%)	Total responses
2019	Public Service	49	51	23086
2019	Parks Canada	45	55	593
2019	Operations	43	57	402

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Organization	Yes (%)	No (%)	Total responses
2019	Public Service	26	74	23086
2019	Parks Canada	32	68	593
2019	Operations	30	70	402

Question 60m. Please indicate the nature of the harassment you experienced. Other
Survey year	Organization	Yes (%)	No (%)	Total responses
2019	Public Service	16	84	23086
2019	Parks Canada	15	85	593
2019	Operations	16	84	402

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Organization	Yes (%)	No (%)	Total responses
2019	Public Service	52	48	22957
2019	Parks Canada	55	45	590
2019	Operations	54	46	400

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Organization	Yes (%)	No (%)	Total responses
2019	Public Service	27	73	22957
2019	Parks Canada	29	71	590
2019	Operations	30	70	400

Question 61c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Organization	Yes (%)	No (%)	Total responses
2019	Public Service	9	91	22957
2019	Parks Canada	16	84	590
2019	Operations	17	83	400

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Organization	Yes (%)	No (%)	Total responses
2019	Public Service	21	79	22957
2019	Parks Canada	17	83	590
2019	Operations	15	85	400

Question 61e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Organization	Yes (%)	No (%)	Total responses
2019	Public Service	10	90	22957
2019	Parks Canada	12	88	590
2019	Operations	12	88	400

Question 61f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Organization	Yes (%)	No (%)	Total responses
2019	Public Service	7	93	22957
2019	Parks Canada	7	93	590
2019	Operations	7	93	400

Question 61g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Organization	Yes (%)	No (%)	Total responses
2019	Public Service	14	86	22957
2019	Parks Canada	20	80	590
2019	Operations	19	81	400

Question 61h. What action(s) did you take to address the harassment you experienced? Other
Survey year	Organization	Yes (%)	No (%)	Total responses
2019	Public Service	12	88	22957
2019	Parks Canada	10	90	590
2019	Operations	9	91	400

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Organization	Yes (%)	No (%)	Total responses
2019	Public Service	26	74	22957
2019	Parks Canada	23	77	590
2019	Operations	24	76	400

Question 62a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year	Organization	Yes (%)	No (%)	Total responses
2019	Public Service	11	89	21361
2019	Parks Canada	12	88	552
2019	Operations	11	89	375

Question 62b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year	Organization	Yes (%)	No (%)	Total responses
2019	Public Service	20	80	21361
2019	Parks Canada	28	72	552
2019	Operations	30	70	375

Question 62c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year	Organization	Yes (%)	No (%)	Total responses
2019	Public Service	10	90	21361
2019	Parks Canada	12	88	552
2019	Operations	12	88	375

Question 62d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year	Organization	Yes (%)	No (%)	Total responses
2019	Public Service	7	93	21361
2019	Parks Canada	9	91	552
2019	Operations	8	92	375

Question 62e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year	Organization	Yes (%)	No (%)	Total responses
2019	Public Service	10	90	21361
2019	Parks Canada	10	90	552
2019	Operations	9	91	375

Question 62f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year	Organization	Yes (%)	No (%)	Total responses
2019	Public Service	9	91	21361
2019	Parks Canada	8	92	552
2019	Operations	7	93	375

Question 62g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year	Organization	Yes (%)	No (%)	Total responses
2019	Public Service	10	90	21361
2019	Parks Canada	6	94	552
2019	Operations	5	95	375

Question 62h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Organization	Yes (%)	No (%)	Total responses
2019	Public Service	12	88	21361
2019	Parks Canada	15	85	552
2019	Operations	17	83	375

Question 62i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year	Organization	Yes (%)	No (%)	Total responses
2019	Public Service	13	87	21361
2019	Parks Canada	13	87	552
2019	Operations	12	88	375

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Organization	Yes (%)	No (%)	Total responses
2019	Public Service	32	68	21361
2019	Parks Canada	33	67	552
2019	Operations	33	67	375

Question 62k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year	Organization	Yes (%)	No (%)	Total responses
2019	Public Service	10	90	21361
2019	Parks Canada	9	91	552
2019	Operations	9	91	375

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Organization	Yes (%)	No (%)	Total responses
2019	Public Service	48	52	21361
2019	Parks Canada	45	55	552
2019	Operations	44	56	375

Question 62m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year	Organization	Yes (%)	No (%)	Total responses
2019	Public Service	2	98	21361
2019	Parks Canada	1	99	552
2019	Operations	2	98	375

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Organization	Yes (%)	No (%)	Total responses
2019	Public Service	56	44	21361
2019	Parks Canada	55	45	552
2019	Operations	57	43	375

Question 62o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Organization	Yes (%)	No (%)	Total responses
2019	Public Service	4	96	21361
2019	Parks Canada	6	94	552
2019	Operations	5	95	375

Question 62p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year	Organization	Yes (%)	No (%)	Total responses
2019	Public Service	13	87	21361
2019	Parks Canada	14	86	552
2019	Operations	15	85	375

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year	Organization	Yes (%)	No (%)	Total responses
2019	Public Service	18	82	181223
2019	Parks Canada	22	78	4388
2019	Operations	23	77	2807
2019	Gwaii Haanas Field Unit	31	69	35

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Public Service	18	17	19	8	8	23	7	51	22	181570
2019	Parks Canada	20	19	17	10	8	19	7	53	24	4390
2019	Operations	20	20	18	10	8	18	7	53	24	2806
2019	Gwaii Haanas Field Unit	11	16	21	17	17	12	5	33	41	35

Question 65. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Public Service	34	30	16	7	5	8	1	69	13	181533
2019	Parks Canada	34	29	16	8	5	6	1	68	14	4388
2019	Operations	34	29	17	8	5	5	1	68	14	2802
2019	Gwaii Haanas Field Unit	30	31	19	6	11	3	0	63	17	35

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Organization	Yes (%)	No (%)	Total responses
2019	Public Service	8	92	181371
2019	Parks Canada	7	93	4393
2019	Operations	7	93	2814
2019	Gwaii Haanas Field Unit	15	85	35

Question 67a. From whom did you experience discrimination on the job? Co-workers
Survey year	Organization	Yes (%)	No (%)	Total responses
2019	Public Service	38	62	12977
2019	Parks Canada	44	56	272
2019	Operations	48	52	186

Question 67b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year	Organization	Yes (%)	No (%)	Total responses
2019	Public Service	76	24	12977
2019	Parks Canada	66	34	272
2019	Operations	63	37	186

Question 67c. From whom did you experience discrimination on the job? Individuals working for me
Survey year	Organization	Yes (%)	No (%)	Total responses
2019	Public Service	4	96	12977
2019	Parks Canada	3	97	272
2019	Operations	4	96	186

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Organization	Yes (%)	No (%)	Total responses
2019	Public Service	3	97	12977

Question 67e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year	Organization	Yes (%)	No (%)	Total responses
2019	Public Service	8	92	12977
2019	Parks Canada	9	91	272
2019	Operations	9	91	186

Question 67f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year	Organization	Yes (%)	No (%)	Total responses
2019	Public Service	9	91	12977
2019	Parks Canada	25	75	272
2019	Operations	25	75	186

Question 67g. From whom did you experience discrimination on the job? Other
Survey year	Organization	Yes (%)	No (%)	Total responses
2019	Public Service	9	91	12977
2019	Parks Canada	8	92	272
2019	Operations	8	92	186

Question 68a. Please indicate the type of discrimination you experienced. Race
Survey year	Organization	Yes (%)	No (%)	Total responses
2019	Public Service	26	74	12755
2019	Parks Canada	21	79	268
2019	Operations	21	79	184

Question 68b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year	Organization	Yes (%)	No (%)	Total responses
2019	Public Service	20	80	12755
2019	Parks Canada	15	85	268
2019	Operations	14	86	184

Question 68c. Please indicate the type of discrimination you experienced. Colour
Survey year	Organization	Yes (%)	No (%)	Total responses
2019	Public Service	16	84	12755
2019	Parks Canada	12	88	268
2019	Operations	14	86	184

Question 68d. Please indicate the type of discrimination you experienced. Religion
Survey year	Organization	Yes (%)	No (%)	Total responses
2019	Public Service	6	94	12755
2019	Parks Canada	3	97	268

Question 68e. Please indicate the type of discrimination you experienced. Age
Survey year	Organization	Yes (%)	No (%)	Total responses
2019	Public Service	29	71	12755
2019	Parks Canada	32	68	268
2019	Operations	30	70	184

Question 68f. Please indicate the type of discrimination you experienced. Sex
Survey year	Organization	Yes (%)	No (%)	Total responses
2019	Public Service	29	71	12755
2019	Parks Canada	35	65	268
2019	Operations	39	61	184

Question 68g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year	Organization	Yes (%)	No (%)	Total responses
2019	Public Service	4	96	12755
2019	Parks Canada	4	96	268
2019	Operations	3	97	184

Question 68h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Organization	Yes (%)	No (%)	Total responses
2019	Public Service	2	98	12755
2019	Parks Canada	4	96	268
2019	Operations	3	97	184

Question 68i. Please indicate the type of discrimination you experienced. Marital status
Survey year	Organization	Yes (%)	No (%)	Total responses
2019	Public Service	8	92	12755
2019	Parks Canada	8	92	268
2019	Operations	10	90	184

Question 68j. Please indicate the type of discrimination you experienced. Family status
Survey year	Organization	Yes (%)	No (%)	Total responses
2019	Public Service	15	85	12755
2019	Parks Canada	15	85	268
2019	Operations	18	82	184

Question 68k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Organization	Yes (%)	No (%)	Total responses
2019	Public Service	1	99	12755

Question 68l. Please indicate the type of discrimination you experienced. Disability
Survey year	Organization	Yes (%)	No (%)	Total responses
2019	Public Service	17	83	12755
2019	Parks Canada	8	92	268
2019	Operations	7	93	184

Question 68m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Organization	No (%)	Total responses
2019	Public Service	100	12755
2019	Parks Canada	100	268
2019	Operations	100	184

Question 68n. Please indicate the type of discrimination you experienced. Other
Survey year	Organization	Yes (%)	No (%)	Total responses
2019	Public Service	18	82	12755
2019	Parks Canada	18	82	268
2019	Operations	17	83	184

Question 69a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Organization	Yes (%)	No (%)	Total responses
2019	Public Service	29	71	12647
2019	Parks Canada	34	66	269
2019	Operations	30	70	185

Question 69b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Organization	Yes (%)	No (%)	Total responses
2019	Public Service	14	86	12647
2019	Parks Canada	9	91	269
2019	Operations	7	93	185

Question 69c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Organization	Yes (%)	No (%)	Total responses
2019	Public Service	5	95	12647
2019	Parks Canada	7	93	269
2019	Operations	8	92	185

Question 69d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
Survey year	Organization	Yes (%)	No (%)	Total responses
2019	Public Service	17	83	12647
2019	Parks Canada	10	90	269
2019	Operations	8	92	185

Question 69e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year	Organization	Yes (%)	No (%)	Total responses
2019	Public Service	5	95	12647
2019	Parks Canada	5	95	269
2019	Operations	4	96	185

Question 69f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year	Organization	Yes (%)	No (%)	Total responses
2019	Public Service	6	94	12647
2019	Parks Canada	5	95	269
2019	Operations	3	97	185

Question 69g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year	Organization	Yes (%)	No (%)	Total responses
2019	Public Service	9	91	12647
2019	Parks Canada	12	88	269
2019	Operations	10	90	185

Question 69h. What action(s) did you take to address the discrimination you experienced? Other
Survey year	Organization	Yes (%)	No (%)	Total responses
2019	Public Service	9	91	12647
2019	Parks Canada	5	95	269
2019	Operations	4	96	185

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Organization	Yes (%)	No (%)	Total responses
2019	Public Service	49	51	12647
2019	Parks Canada	51	49	269
2019	Operations	54	46	185

Question 70a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year	Organization	Yes (%)	No (%)	Total responses
2019	Public Service	6	94	11129
2019	Parks Canada	6	94	245
2019	Operations	5	95	171

Question 70b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year	Organization	Yes (%)	No (%)	Total responses
2019	Public Service	15	85	11129
2019	Parks Canada	25	75	245
2019	Operations	25	75	171

Question 70c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year	Organization	Yes (%)	No (%)	Total responses
2019	Public Service	4	96	11129
2019	Parks Canada	3	97	245
2019	Operations	3	97	171

Question 70d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year	Organization	Yes (%)	No (%)	Total responses
2019	Public Service	3	97	11129
2019	Parks Canada	2	98	245
2019	Operations	2	98	171

Question 70e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year	Organization	Yes (%)	No (%)	Total responses
2019	Public Service	3	97	11129
2019	Parks Canada	3	97	245
2019	Operations	4	96	171

Question 70f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year	Organization	Yes (%)	No (%)	Total responses
2019	Public Service	4	96	11129
2019	Parks Canada	4	96	245

Question 70g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year	Organization	Yes (%)	No (%)	Total responses
2019	Public Service	7	93	11129
2019	Parks Canada	4	96	245
2019	Operations	2	98	171

Question 70h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Organization	Yes (%)	No (%)	Total responses
2019	Public Service	11	89	11129
2019	Parks Canada	11	89	245
2019	Operations	10	90	171

Question 70i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year	Organization	Yes (%)	No (%)	Total responses
2019	Public Service	10	90	11129
2019	Parks Canada	8	92	245
2019	Operations	6	94	171

Question 70j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Organization	Yes (%)	No (%)	Total responses
2019	Public Service	27	73	11129
2019	Parks Canada	28	72	245
2019	Operations	27	73	171

Question 70k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year	Organization	Yes (%)	No (%)	Total responses
2019	Public Service	9	91	11129
2019	Parks Canada	7	93	245
2019	Operations	7	93	171

Question 70l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Organization	Yes (%)	No (%)	Total responses
2019	Public Service	45	55	11129
2019	Parks Canada	38	62	245
2019	Operations	38	62	171

Question 70m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year	Organization	Yes (%)	No (%)	Total responses
2019	Public Service	2	98	11129

Question 70n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year	Organization	Yes (%)	No (%)	Total responses
2019	Public Service	62	38	11129
2019	Parks Canada	60	40	245
2019	Operations	63	37	171

Question 70o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Organization	Yes (%)	No (%)	Total responses
2019	Public Service	3	97	11129
2019	Parks Canada	3	97	245

Question 70p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year	Organization	Yes (%)	No (%)	Total responses
2019	Public Service	11	89	11129
2019	Parks Canada	12	88	245
2019	Operations	12	88	171

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year	Organization	Yes (%)	No (%)	Total responses
2019	Public Service	10	90	181243
2019	Parks Canada	11	89	4389
2019	Operations	12	88	2807
2019	Gwaii Haanas Field Unit	23	77	35

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Public Service	20	16	21	4	4	27	7	55	13	181334
2019	Parks Canada	23	17	20	5	4	25	8	59	12	4387
2019	Operations	23	18	20	5	3	24	8	59	12	2801
2019	Gwaii Haanas Field Unit	19	18	26	14	6	15	3	45	24	34

Question 73. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Public Service	36	28	17	4	4	10	1	72	9	181260
2019	Parks Canada	38	28	16	4	3	9	1	73	9	4390
2019	Operations	38	28	17	4	3	8	1	73	8	2808
2019	Gwaii Haanas Field Unit	30	31	19	11	6	3	0	63	17	35

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Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Public Service	24	27	20	12	15	1	52	28	181595
2019	Parks Canada	16	25	22	15	21	0	42	37	4398
2019	Operations	16	24	22	15	22	0	41	37	2810
2019	Gwaii Haanas Field Unit	13	36	13	20	17	0	49	37	35

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Public Service	22	29	25	14	10	1	51	24	181495
2019	Parks Canada	26	29	24	14	8	0	54	22	4398
2019	Operations	26	28	24	14	8	0	55	22	2809
2019	Gwaii Haanas Field Unit	17	28	14	24	17	0	45	41	35

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Public Service	30	30	20	10	7	2	62	17	180654
2019	Parks Canada	42	29	16	8	4	2	72	11	4374
2019	Operations	44	28	15	7	3	2	74	11	2794
2019	Gwaii Haanas Field Unit	28	45	16	11	0	0	73	11	35

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Public Service	24	24	21	15	14	1	1	49	29	180774
2019	Parks Canada	22	25	20	16	15	0	0	48	32	4381
2019	Operations	23	25	20	16	16	0	0	48	32	2801
2019	Gwaii Haanas Field Unit	17	23	25	16	20	0	0	40	36	35

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Public Service	52	22	11	5	4	5	78	10	180845
2019	Parks Canada	51	24	13	6	4	2	76	10	4394
2019	Operations	51	23	14	6	4	2	76	10	2808
2019	Gwaii Haanas Field Unit	42	31	22	2	3	0	73	5	35

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Public Service	34	29	19	9	8	1	64	17	181228
2019	Parks Canada	32	29	20	9	9	0	61	18	4401
2019	Operations	32	29	20	10	9	0	61	19	2814
2019	Gwaii Haanas Field Unit	16	28	36	14	6	0	45	19	35

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Public Service	30	34	20	9	5	1	1	65	15	181070
2019	Parks Canada	32	33	19	10	6	0	1	66	15	4393
2019	Operations	32	33	19	10	6	0	0	65	16	2809
2019	Gwaii Haanas Field Unit	28	27	19	11	15	0	0	54	26	35

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Public Service	25	32	22	12	7	1	1	58	19	180996
2019	Parks Canada	31	32	20	10	6	0	1	64	16	4394
2019	Operations	31	32	21	10	5	1	1	63	16	2809
2019	Gwaii Haanas Field Unit	22	27	31	14	6	0	0	49	20	35

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Public Service	31	31	19	10	7	1	63	17	180843
2019	Parks Canada	36	29	18	10	6	0	66	16	4384
2019	Operations	36	29	18	9	6	0	66	16	2806
2019	Gwaii Haanas Field Unit	33	33	11	14	9	0	66	23	35

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Public Service	42	27	15	8	7	1	1	69	16	180767
2019	Parks Canada	45	26	15	8	6	0	0	71	14	4386
2019	Operations	45	26	14	8	6	0	0	71	14	2805
2019	Gwaii Haanas Field Unit	33	33	17	8	9	0	0	66	17	35

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Public Service	33	31	19	10	6	1	65	16	180372
2019	Parks Canada	42	30	16	7	4	0	73	11	4378
2019	Operations	43	30	16	7	4	0	73	10	2795
2019	Gwaii Haanas Field Unit	30	36	26	3	6	0	66	8	35

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Public Service	52	24	12	5	4	1	78	10	180439
2019	Parks Canada	52	26	13	5	3	1	79	8	4379
2019	Operations	51	27	13	5	3	0	78	8	2801
2019	Gwaii Haanas Field Unit	35	36	23	0	6	0	71	6	35

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Public Service	71	13	5	2	2	1	6	90	5	180422
2019	Parks Canada	75	12	4	2	2	1	5	92	4	4374
2019	Operations	76	11	4	3	1	1	4	92	4	2796
2019	Gwaii Haanas Field Unit	70	11	8	3	0	3	6	88	3	35

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Public Service	70	12	6	4	4	1	2	85	8	180981
2019	Parks Canada	71	14	7	3	4	0	1	86	7	4381
2019	Operations	70	15	7	3	4	0	1	86	7	2803
2019	Gwaii Haanas Field Unit	53	13	17	9	8	0	0	66	17	35

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Public Service	56	26	10	4	3	1	84	6	180466
2019	Parks Canada	50	30	12	5	3	0	80	7	4370
2019	Operations	47	32	13	4	3	0	80	8	2791
2019	Gwaii Haanas Field Unit	19	33	28	15	6	0	52	20	35

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Public Service	59	19	10	5	5	1	80	10	180189
2019	Parks Canada	59	20	9	6	5	1	80	11	4356
2019	Operations	58	21	9	6	5	0	80	11	2786
2019	Gwaii Haanas Field Unit	46	23	17	6	9	0	69	15	35

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Public Service	58	12	5	2	1	22	90	4	179719
2019	Parks Canada	61	13	6	2	1	17	89	4	4345
2019	Operations	60	14	6	2	1	16	88	4	2780
2019	Gwaii Haanas Field Unit	53	11	17	2	0	17	77	3	34

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Public Service	66	18	7	2	1	5	89	4	180276
2019	Parks Canada	58	23	11	4	2	2	82	6	4366
2019	Operations	55	25	13	4	2	1	81	6	2789
2019	Gwaii Haanas Field Unit	66	20	6	0	2	6	91	3	34

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Public Service	68	14	6	4	5	0	3	85	9	180902
2019	Parks Canada	54	17	11	7	9	0	1	73	16	4382
2019	Operations	52	17	11	7	10	1	1	71	17	2802
2019	Gwaii Haanas Field Unit	49	16	15	6	14	0	0	65	20	35

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Public Service	53	27	12	4	2	0	2	82	6	180485
2019	Parks Canada	53	28	13	3	2	0	1	82	5	4372
2019	Operations	52	28	13	3	2	0	1	81	5	2797
2019	Gwaii Haanas Field Unit	27	37	25	5	0	3	3	68	6	35

Question 75. Overall, my level of work-related stress is...
Survey year	Organization	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Public Service	17	34	33	12	4	50	17	181789
2019	Parks Canada	17	35	31	12	4	52	16	4409
2019	Operations	17	36	31	12	4	53	16	2819
2019	Gwaii Haanas Field Unit	8	36	22	25	9	44	34	35

Question 76. After my workday, I feel emotionally drained.
Survey year	Organization	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Public Service	10	18	38	23	11	34	29	180286
2019	Parks Canada	10	19	37	22	12	34	29	4370
2019	Operations	10	20	37	22	12	34	30	2790
2019	Gwaii Haanas Field Unit	11	23	40	20	5	26	34	34

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Public Service	31	40	15	8	4	2	73	12	181158
2019	Parks Canada	25	40	16	11	5	2	67	16	4395
2019	Operations	23	39	17	11	6	3	65	18	2816
2019	Gwaii Haanas Field Unit	30	53	6	9	3	0	83	11	35

Question 78. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Public Service	25	35	17	13	9	2	61	22	181482
2019	Parks Canada	24	35	18	13	9	1	60	22	4392
2019	Operations	23	35	18	14	8	1	60	22	2808
2019	Gwaii Haanas Field Unit	13	36	19	23	8	0	49	31	35

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Organization	Yes (%)	No (%)	Total responses
2019	Public Service	16	84	181509
2019	Parks Canada	12	88	4393
2019	Operations	11	89	2809
2019	Gwaii Haanas Field Unit	14	86	34

Question 80. Were any measures taken to accommodate your needs?
Survey year	Organization	Yes (%)	No (%)	Total responses
2019	Public Service	81	19	29087
2019	Parks Canada	77	23	500
2019	Operations	79	21	303

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Public Service	48	32	6	9	4	0	0	80	13	23401
2019	Parks Canada	46	37	7	6	2	1	2	85	8	380
2019	Operations	45	37	6	6	2	1	3	85	8	235

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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Public Service	25	32	20	10	10	2	1	26	74	181161
2019	Parks Canada	17	26	25	14	16	2	0	17	83	4399
2019	Operations	16	27	25	14	16	2	0	16	84	2812
2019	Gwaii Haanas Field Unit	5	41	20	20	14	0	0	5	95	35

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year	Organization	Yes (%)	No (%)	Total responses
2019	Public Service	59	41	130118
2019	Parks Canada	68	32	3521
2019	Operations	67	33	2283
2019	Gwaii Haanas Field Unit	68	32	33

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 84. Have all your pay or other compensation issues been resolved?
Survey year	Organization	Yes (%)	No (%)	Total responses
2019	Public Service	44	56	128011
2019	Parks Canada	37	63	3456
2019	Operations	37	63	2241
2019	Gwaii Haanas Field Unit	45	55	33

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Public Service	12	23	18	17	20	2	7	39	41	128151
2019	Parks Canada	12	24	17	19	23	1	4	38	44	3468
2019	Operations	13	25	17	20	21	1	4	39	43	2244
2019	Gwaii Haanas Field Unit	6	18	21	41	15	0	0	24	56	33

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Public Service	7	16	17	19	31	2	9	25	56	128150
2019	Parks Canada	5	15	18	20	33	2	6	22	58	3460
2019	Operations	5	16	19	21	32	2	6	22	57	2237
2019	Gwaii Haanas Field Unit	0	21	30	26	20	0	3	22	48	33

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Public Service	42	18	14	9	10	1	7	65	20	179367
2019	Parks Canada	38	19	15	8	10	2	7	63	20	4347
2019	Operations	39	19	15	8	9	2	8	64	19	2772
2019	Gwaii Haanas Field Unit	38	26	20	6	0	0	12	71	7	35

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Date modified:: 2019-03-01

2019 Public Service Employee Survey Results for Gwaii Haanas Field Unit

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Question 22. In my work unit, individuals behave in a respectful manner.

Question 23. The people I work with value my ideas and opinions.

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I can count on my immediate supervisor to keep his or her promises.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 30. My immediate supervisor seems to care about me as a person.

Question 31. I am satisfied with the quality of supervision I receive.

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Question 35. I have confidence in the senior management of my department or agency.

Question 36. Senior management in my department or agency makes effective and timely decisions.

Question 37. Essential information flows effectively from senior management to staff.

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Question 40. I feel that change is managed well in my department or agency.

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 44. My department or agency does a good job of supporting employee career development.

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 49. My department or agency implements activities and practices that support a diverse workplace.

Question 50. Overall, my department or agency treats me with respect.

Question 51. I would recommend my department or agency as a great place to work.

Question 52. I am satisfied with my department or agency.

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Question 55. Please indicate your reason for leaving.

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Harassment