2019 Public Service Employee Survey Results for Financial Transactions and Reports Analysis Centre of Canada by Question 110. Are you a member of a visible minority group?

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 46 42 3 7 3 0 0 88 10 74
2019 Non-visible minority 50 39 4 5 3 0 0 88 8 233
2017 Visible minority 52 36 6 5 2 0 0 88 6 66
2017 Non-visible minority 50 39 3 6 2 0 0 89 8 280
2014 Visible minority 43 43 0 6 8 0 0 86 14 49
2014 Non-visible minority 51 40 3 4 2 0 0 91 6 265
2011 Visible minority 36 38 4 15 8 0 0 74 23 53
2011 Non-visible minority 44 42 3 9 3 0 0 86 11 269
2008 Visible minority 32 59 2 5 2 0 0 91 7 44
2008 Non-visible minority 50 38 3 6 3 0 0 88 9 235

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 81 8 5 1 3 0 1 90 4 74
2019 Non-visible minority 70 17 3 6 3 0 0 88 9 233
2017 Visible minority 83 11 3 0 3 0 0 94 3 66
2017 Non-visible minority 67 20 5 7 2 0 0 87 9 279
2014 Visible minority 80 14 2 2 2 0 0 94 4 49
2014 Non-visible minority 66 22 4 4 4 0 0 88 8 264
2011 Visible minority 81 13 4 2 0 0 0 94 2 53
2011 Non-visible minority 62 20 5 6 5 0 1 83 11 269
2008 Visible minority 81 14 5 0 0 0 0 95 0 43
2008 Non-visible minority 63 17 6 8 6 0 1 81 13 235

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 53 28 10 10 0 0 0 81 10 74
2019 Non-visible minority 51 35 5 6 3 0 0 85 9 232
2017 Visible minority 56 32 3 8 2 0 0 88 9 66
2017 Non-visible minority 57 34 3 5 1 0 0 90 7 280
2014 Visible minority 49 33 6 8 4 0 0 82 12 49
2014 Non-visible minority 61 24 5 9 1 0 0 85 10 265
2011 Visible minority 52 38 2 4 4 0 0 90 8 52
2011 Non-visible minority 59 28 4 7 1 0 0 87 9 268

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 37 34 18 8 3 0 0 71 11 73
2019 Non-visible minority 45 36 8 7 3 0 0 82 10 229
2017 Visible minority 43 30 9 14 5 0 0 73 18 66
2017 Non-visible minority 50 37 3 6 3 0 0 88 9 280
2014 Visible minority 33 29 16 16 6 0 0 61 22 49
2014 Non-visible minority 49 34 7 8 2 0 0 83 10 265
2011 Visible minority 26 42 15 9 8 0 0 68 17 53
2011 Non-visible minority 37 39 11 10 3 0 0 76 13 269
2008 Visible minority 14 50 18 11 7 0 0 64 18 44
2008 Non-visible minority 26 35 14 18 6 0 0 61 25 235

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 49 41 6 1 3 0 0 90 4 73
2019 Non-visible minority 64 29 3 1 3 0 0 93 4 231
2017 Visible minority 47 45 8 0 0 0 0 92 0 66
2017 Non-visible minority 64 30 3 3 0 0 0 94 3 280
2014 Visible minority 45 47 4 2 2 0 0 92 4 49
2014 Non-visible minority 61 32 4 3 0 0 0 93 3 265

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 58 26 7 4 5 0 0 84 10 74
2019 Non-visible minority 59 26 6 5 3 0 0 85 9 232
2017 Visible minority 58 31 3 6 0 1 0 91 6 66
2017 Non-visible minority 64 25 4 5 1 0 0 90 6 280
2014 Visible minority 55 20 14 8 2 0 0 76 10 49
2014 Non-visible minority 59 26 6 6 1 1 0 86 8 265
2011 Visible minority 47 32 9 8 4 0 0 79 11 53
2011 Non-visible minority 49 33 6 7 4 1 1 83 11 269

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 45 34 14 3 3 1 0 80 6 73
2019 Non-visible minority 57 31 7 2 3 0 0 88 4 233
2017 Visible minority 40 45 10 3 2 0 0 85 5 66
2017 Non-visible minority 47 34 12 5 1 0 0 82 6 280
2014 Visible minority 37 43 6 12 2 0 0 80 14 49
2014 Non-visible minority 43 44 8 4 2 0 0 87 6 265
2011 Visible minority 38 34 21 8 0 0 0 72 8 53
2011 Non-visible minority 37 39 11 9 4 0 0 77 12 269
2008 Visible minority 34 43 9 9 5 0 0 77 14 44
2008 Non-visible minority 44 34 13 6 3 0 0 78 9 233

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 34 32 9 16 7 0 1 67 23 75
2019 Non-visible minority 45 33 8 8 5 1 0 79 13 233
2017 Visible minority 32 43 12 8 6 0 0 75 14 66
2017 Non-visible minority 46 35 9 5 5 0 0 81 10 280
2014 Visible minority 43 22 10 14 10 0 0 65 24 49
2014 Non-visible minority 37 37 12 11 3 1 0 74 14 265
2011 Visible minority 23 43 13 8 11 0 2 67 19 53
2011 Non-visible minority 33 37 12 11 6 0 0 71 17 269

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 34 44 10 8 3 0 0 79 11 75
2019 Non-visible minority 46 36 8 5 5 0 0 82 10 233
2017 Visible minority 37 42 12 7 2 0 0 79 9 66
2017 Non-visible minority 45 37 6 10 2 0 0 82 12 280

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 51 31 13 3 3 0 0 82 5 75
2019 Non-visible minority 68 22 6 2 2 0 0 90 4 232
2017 Visible minority 54 41 3 3 0 0 0 94 3 66
2017 Non-visible minority 61 28 5 4 2 0 0 89 6 280
2014 Visible minority 47 35 6 6 6 0 0 82 12 49
2014 Non-visible minority 57 32 5 5 2 0 0 88 6 265
2011 Visible minority 43 45 6 6 0 0 0 89 6 53
2011 Non-visible minority 48 38 9 4 1 0 0 86 4 269
2008 Visible minority 55 39 5 0 2 0 0 93 2 44
2008 Non-visible minority 50 35 8 5 2 0 0 85 7 234

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 29 39 8 21 3 0 0 68 24 75
2019 Non-visible minority 45 35 8 6 5 0 0 81 11 232
2017 Visible minority 43 33 12 11 2 0 0 76 12 66
2017 Non-visible minority 46 34 8 7 5 0 0 80 13 280

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 59 31 7 0 3 0 0 90 3 73
2019 Non-visible minority 65 29 3 1 2 0 0 94 3 233
2017 Visible minority 64 33 2 2 0 0 0 97 2 66
2017 Non-visible minority 63 26 9 2 0 0 0 88 3 280
2014 Visible minority 61 33 2 4 0 0 0 94 4 49
2014 Non-visible minority 68 25 5 1 1 0 0 93 2 265
2011 Visible minority 62 23 11 2 2 0 0 85 4 53
2011 Non-visible minority 58 33 6 1 1 0 0 91 3 269

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 38 33 12 8 8 0 0 71 17 73
2019 Non-visible minority 45 35 9 7 4 0 0 80 11 233
2017 Visible minority 47 35 9 8 2 0 0 82 9 65
2017 Non-visible minority 41 40 10 5 2 0 0 82 8 280
2014 Visible minority 39 41 8 6 6 0 0 80 12 49
2014 Non-visible minority 39 43 7 6 3 0 1 83 10 265
2011 Visible minority 23 42 19 8 8 2 0 65 15 53
2011 Non-visible minority 35 42 7 12 3 0 0 77 15 269

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 36 35 14 9 5 0 0 72 15 74
2019 Non-visible minority 46 38 9 3 3 0 0 85 6 232
2017 Visible minority 45 36 9 9 2 0 0 81 11 66
2017 Non-visible minority 49 32 11 5 4 0 0 81 9 280
2014 Visible minority 61 20 4 14 0 0 0 82 14 49
2014 Non-visible minority 43 37 11 5 4 0 0 81 9 265

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 31 44 11 8 5 0 0 76 14 75
2019 Non-visible minority 47 38 5 6 3 0 0 86 9 225
2017 Visible minority 40 43 11 6 0 0 0 83 6 66
2017 Non-visible minority 52 34 7 4 2 0 0 86 6 280
2014 Visible minority 51 24 12 8 4 0 0 76 12 49
2014 Non-visible minority 51 35 6 5 2 0 1 87 7 264
2011 Visible minority 43 38 9 4 6 0 0 81 9 53
2011 Non-visible minority 48 36 9 6 0 0 0 84 7 269

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 42 41 12 1 3 0 0 84 4 75
2019 Non-visible minority 56 34 6 2 2 0 0 90 4 231
2017 Visible minority 55 39 5 2 0 0 0 94 2 66
2017 Non-visible minority 54 31 11 3 1 0 0 85 4 280
2014 Visible minority 51 29 8 10 2 0 0 80 12 49
2014 Non-visible minority 49 37 9 3 2 0 0 86 5 265
2011 Visible minority 47 34 17 2 0 0 0 81 2 53
2011 Non-visible minority 46 38 9 6 1 0 0 84 8 269
2008 Visible minority 45 39 7 5 5 0 0 84 9 44
2008 Non-visible minority 50 34 7 6 2 0 0 85 9 235

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 37 31 23 7 3 0 0 68 9 75
2019 Non-visible minority 46 30 16 5 3 1 0 76 7 233
2017 Visible minority 49 34 14 2 2 0 0 83 3 66
2017 Non-visible minority 46 37 10 4 2 0 1 84 6 280
2014 Visible minority 41 39 12 6 2 0 0 80 8 49
2014 Non-visible minority 42 41 11 4 2 0 0 83 6 265
2011 Visible minority 40 34 19 4 4 0 0 74 8 53
2011 Non-visible minority 35 40 16 7 3 0 0 75 9 269
2008 Visible minority 32 39 14 14 2 0 0 70 16 44
2008 Non-visible minority 34 41 15 5 4 0 0 76 9 235

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 3 27 30 25 12 1 3 38 31 75
2019 Non-visible minority 8 21 36 23 12 0 0 35 29 233
2017 Visible minority 6 14 33 27 16 0 5 45 20 66
2017 Non-visible minority 9 13 34 23 16 0 4 41 23 277
2014 Visible minority 6 19 40 25 8 0 2 34 26 48
2014 Non-visible minority 6 17 35 22 17 1 1 40 24 264
2011 Visible minority 8 25 25 34 8 0 2 42 33 53
2011 Non-visible minority 6 26 34 19 11 1 3 32 33 268
2008 Visible minority 7 20 43 20 9 0 0 30 27 44
2008 Non-visible minority 9 29 34 16 9 0 2 25 40 235

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 8 8 29 22 29 1 1 52 17 72
2019 Non-visible minority 7 19 26 22 24 1 1 47 26 232
2017 Visible minority 3 12 20 26 33 2 5 63 16 65
2017 Non-visible minority 8 11 24 24 28 1 4 54 21 275
2014 Visible minority 2 14 16 39 24 0 4 66 17 49
2014 Non-visible minority 3 6 25 27 33 3 3 64 10 265
2011 Visible minority 8 8 17 34 28 4 2 66 16 53
2011 Non-visible minority 5 13 26 32 17 1 4 53 19 269
2008 Visible minority 5 19 35 19 21 2 0 40 24 43
2008 Non-visible minority 12 26 31 17 11 0 2 29 39 235

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 13 18 30 23 13 1 1 37 32 74
2019 Non-visible minority 7 18 29 23 20 1 1 44 26 232
2017 Visible minority 8 18 24 27 19 0 5 48 27 66
2017 Non-visible minority 8 15 29 23 22 1 3 47 23 275
2014 Visible minority 6 18 22 31 20 2 0 52 25 49
2014 Non-visible minority 9 14 32 24 20 0 1 45 23 265
2011 Visible minority 11 19 30 21 17 2 0 38 31 53
2011 Non-visible minority 10 18 31 24 13 0 4 39 29 268
2008 Visible minority 7 21 42 23 7 0 0 30 28 43
2008 Non-visible minority 12 20 32 23 11 0 2 34 33 234

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 5 12 27 27 28 0 0 55 18 74
2019 Non-visible minority 3 16 25 31 25 0 0 56 19 232
2017 Visible minority 3 8 20 34 30 0 6 68 11 65
2017 Non-visible minority 4 5 27 38 23 0 3 63 9 273
2014 Visible minority 2 4 33 43 18 0 0 61 6 49
2014 Non-visible minority 3 9 32 31 23 0 2 55 12 263
2011 Visible minority 0 11 28 40 19 0 2 60 12 53
2011 Non-visible minority 5 13 29 33 16 0 3 51 18 268
2008 Visible minority 5 11 36 34 14 0 0 48 16 44
2008 Non-visible minority 6 12 38 26 16 0 2 42 19 234

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 16 23 16 28 16 0 0 44 39 74
2019 Non-visible minority 18 22 33 12 14 1 1 26 40 233
2017 Visible minority 6 15 29 24 21 2 5 47 22 66
2017 Non-visible minority 7 15 30 21 22 1 3 45 23 275
2014 Visible minority 6 18 33 24 14 4 0 40 26 49
2014 Non-visible minority 7 11 34 20 22 2 3 44 20 265
2011 Visible minority 13 15 30 23 19 0 0 42 28 53
2011 Non-visible minority 10 19 30 24 13 1 4 39 30 268
2008 Visible minority 12 23 28 23 14 0 0 37 35 43
2008 Non-visible minority 9 20 32 19 16 1 3 36 31 233

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 8 18 22 20 24 4 4 48 28 74
2019 Non-visible minority 9 20 26 20 20 2 3 42 30 233
2017 Visible minority 8 9 24 23 31 0 6 57 18 66
2017 Non-visible minority 5 9 26 27 27 3 4 57 15 275
2014 Visible minority 2 18 18 31 22 4 4 58 22 49
2014 Non-visible minority 2 5 19 32 33 4 6 72 8 265
2011 Visible minority 4 2 23 42 23 6 2 69 6 53
2011 Non-visible minority 5 10 24 32 21 2 5 58 16 269
2008 Visible minority 0 18 27 25 23 2 5 51 20 44
2008 Non-visible minority 6 13 29 32 18 0 2 52 19 235

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 8 19 31 23 15 3 1 39 29 74
2019 Non-visible minority 6 15 31 27 18 1 2 46 21 233
2017 Visible minority 9 11 23 34 18 2 5 55 21 66
2017 Non-visible minority 7 11 29 27 21 1 4 51 18 275
2014 Visible minority 8 25 21 29 13 4 0 43 35 48
2014 Non-visible minority 7 15 31 25 17 2 2 44 23 263

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 12 15 38 20 13 1 0 34 27 74
2019 Non-visible minority 5 18 34 25 15 1 2 41 24 233
Top of Page

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 85 7 4 3 1 0 0 92 4 75
2019 Non-visible minority 77 12 3 4 3 0 0 89 7 233
2017 Visible minority 72 18 5 0 2 0 5 94 2 66
2017 Non-visible minority 72 17 5 3 3 0 0 89 6 280
2014 Visible minority 88 6 2 0 2 2 0 96 2 49
2014 Non-visible minority 71 16 6 6 1 0 0 87 7 265
2011 Visible minority 75 19 2 2 0 0 2 96 2 53
2011 Non-visible minority 66 17 6 6 4 1 1 84 10 267
2008 Visible minority 80 11 5 0 2 0 2 93 2 44
2008 Non-visible minority 63 16 6 5 8 0 3 81 13 235

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 35 23 18 12 3 4 5 64 17 74
2019 Non-visible minority 41 30 13 7 3 3 2 75 11 233
2017 Visible minority 33 25 6 12 5 4 15 72 20 66
2017 Non-visible minority 36 27 14 9 5 5 4 70 15 280
2014 Visible minority 41 16 16 16 4 2 4 61 22 49
2014 Non-visible minority 38 33 12 7 2 4 5 78 10 265

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 50 19 16 11 4 0 0 69 15 75
2019 Non-visible minority 56 26 7 6 5 0 0 83 10 233
2017 Visible minority 48 31 9 6 6 0 0 79 12 66
2017 Non-visible minority 58 24 7 8 3 0 0 82 11 280
2014 Visible minority 47 27 12 8 6 0 0 73 14 49
2014 Non-visible minority 53 29 8 7 3 0 0 83 10 265

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 50 27 9 12 1 0 0 77 14 75
2019 Non-visible minority 65 25 3 4 3 0 0 90 7 232
2017 Visible minority 54 30 6 9 2 0 0 83 11 66
2017 Non-visible minority 59 30 4 5 2 0 0 90 7 280
2014 Visible minority 55 35 6 4 0 0 0 90 4 49
2014 Non-visible minority 57 34 3 5 0 0 0 91 6 265

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 44 35 12 8 1 0 0 79 9 75
2019 Non-visible minority 55 30 10 2 3 0 0 86 5 232
Top of Page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 45 26 16 4 3 1 5 75 7 74
2019 Non-visible minority 64 20 12 3 1 0 0 85 3 233

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 40 35 7 12 4 1 1 77 16 75
2019 Non-visible minority 51 30 9 6 3 0 0 82 9 233
2017 Visible minority 43 43 8 5 2 0 0 86 6 66
2017 Non-visible minority 53 31 7 6 2 0 0 84 9 280
2014 Visible minority 53 22 6 14 0 2 2 79 15 49
2014 Non-visible minority 51 31 8 6 3 1 0 84 8 265
2011 Visible minority 42 36 9 8 6 0 0 77 13 53
2011 Non-visible minority 39 34 9 14 3 0 0 74 17 267
2008 Visible minority 43 39 2 9 5 2 0 84 14 44
2008 Non-visible minority 36 33 14 10 6 0 1 70 16 235

Question 26. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 53 17 12 8 4 4 1 74 13 75
2019 Non-visible minority 59 22 9 4 3 0 1 83 8 231
2017 Visible minority 49 40 6 2 3 0 0 89 5 66
2017 Non-visible minority 60 24 6 6 1 1 1 86 7 278
2014 Visible minority 63 12 12 8 2 2 0 77 10 49
2014 Non-visible minority 59 25 9 3 2 3 0 86 5 265
2011 Visible minority 49 17 13 11 6 2 2 69 18 53
2011 Non-visible minority 51 26 9 8 2 3 1 80 11 267
2008 Visible minority 48 25 5 14 5 2 2 76 19 44
2008 Non-visible minority 45 29 14 5 6 1 0 75 11 235

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 49 28 9 9 1 0 3 79 11 75
2019 Non-visible minority 52 29 9 8 2 0 0 81 10 232
2017 Visible minority 54 34 3 6 3 0 0 88 9 66
2017 Non-visible minority 53 31 6 5 4 0 0 85 9 280
2014 Visible minority 51 27 8 10 2 2 0 79 13 49
2014 Non-visible minority 54 28 9 4 3 1 0 84 7 265
2011 Visible minority 42 34 9 8 8 0 0 75 15 53
2011 Non-visible minority 47 27 8 11 5 0 1 75 16 267
2008 Visible minority 36 36 7 7 9 5 0 76 17 44
2008 Non-visible minority 35 39 10 10 6 0 0 74 15 235

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 80 9 5 1 0 0 4 93 1 74
2019 Non-visible minority 86 6 4 2 3 0 0 92 5 229
2017 Visible minority 79 16 0 0 3 0 2 97 3 66
2017 Non-visible minority 84 9 3 1 2 0 0 94 3 280
2014 Visible minority 90 10 0 0 0 0 0 100 0 49
2014 Non-visible minority 85 10 2 0 2 0 1 95 2 265
2011 Visible minority 81 13 4 0 0 0 2 96 0 53
2011 Non-visible minority 78 10 4 2 4 0 1 90 6 267
2008 Visible minority 84 11 2 0 0 0 2 98 0 44
2008 Non-visible minority 71 10 5 5 6 0 4 84 11 235

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 64 20 5 1 4 0 5 89 6 75
2019 Non-visible minority 61 16 9 6 2 1 5 82 9 233
2017 Visible minority 63 18 8 0 2 0 11 90 2 66
2017 Non-visible minority 59 22 7 2 2 3 5 87 5 280
2014 Visible minority 61 16 10 2 6 0 4 81 9 49
2014 Non-visible minority 58 17 5 6 4 4 6 84 11 265
2011 Visible minority 53 25 9 8 6 0 0 77 13 53
2011 Non-visible minority 42 23 11 7 10 3 4 70 18 269

Question 30. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 65 12 15 5 0 1 1 79 6 75
2019 Non-visible minority 72 16 6 3 2 0 0 88 5 233
2017 Visible minority 55 33 4 5 2 2 0 89 6 66
2017 Non-visible minority 65 24 6 3 2 0 0 89 5 280

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 54 24 11 7 3 0 1 80 10 75
2019 Non-visible minority 61 25 6 4 3 0 0 86 7 233
2017 Visible minority 58 21 8 8 6 0 0 79 14 66
2017 Non-visible minority 61 24 8 3 3 0 0 85 7 280
2014 Visible minority 61 24 6 6 2 0 0 86 8 49
2014 Non-visible minority 60 28 6 2 3 0 0 89 5 264

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 25 43 19 13 0 0 0 69 13 16
2019 Non-visible minority 44 44 5 3 0 2 3 92 3 62
Top of Page

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 36 24 17 11 7 5 0 63 19 75
2019 Non-visible minority 35 36 11 12 3 3 0 74 15 231
2017 Visible minority 33 37 14 14 2 2 0 71 15 66
2017 Non-visible minority 30 31 11 13 12 2 0 63 26 280
2014 Visible minority 45 27 4 16 4 4 0 74 21 49
2014 Non-visible minority 33 35 12 11 5 5 0 72 16 265
2011 Visible minority 33 29 23 4 10 2 0 63 14 52
2011 Non-visible minority 32 35 14 7 6 5 0 71 14 269

Question 35. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 34 25 21 7 11 1 0 60 18 75
2019 Non-visible minority 32 36 14 12 6 1 0 68 18 231
2017 Visible minority 28 36 14 15 5 3 0 66 20 66
2017 Non-visible minority 34 30 11 12 11 2 0 66 23 280
2014 Visible minority 43 22 12 12 8 2 0 67 21 49
2014 Non-visible minority 35 34 14 11 5 2 0 70 16 265
2011 Visible minority 26 43 15 8 6 2 0 71 13 53
2011 Non-visible minority 33 36 16 8 6 1 0 70 14 269
2008 Visible minority 18 41 20 14 5 2 0 60 19 44
2008 Non-visible minority 22 36 19 13 7 2 1 60 20 234

Question 36. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 26 30 20 14 8 3 0 57 22 74
2019 Non-visible minority 25 35 17 16 6 2 0 61 22 231
2017 Visible minority 25 46 6 15 5 3 0 74 20 66
2017 Non-visible minority 30 28 15 12 11 4 0 60 24 280
2014 Visible minority 35 27 14 14 4 6 0 65 20 49
2014 Non-visible minority 28 36 12 15 4 5 0 68 20 264
2011 Visible minority 25 47 11 8 6 4 0 75 14 53
2011 Non-visible minority 25 44 14 9 4 4 0 71 14 266
2008 Visible minority 18 36 23 9 9 5 0 57 19 44
2008 Non-visible minority 13 44 20 14 5 3 0 60 20 235

Question 37. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 30 33 9 16 8 3 0 66 25 75
2019 Non-visible minority 27 36 15 16 5 1 0 64 21 231
2017 Visible minority 25 48 9 12 5 2 0 74 17 66
2017 Non-visible minority 29 32 15 13 9 2 0 63 22 279
2014 Visible minority 35 37 6 12 8 2 0 73 21 49
2014 Non-visible minority 23 39 17 11 7 2 1 64 18 263
2011 Visible minority 25 43 11 13 6 2 0 69 19 53
2011 Non-visible minority 24 45 13 12 5 1 0 70 17 267
2008 Visible minority 16 43 11 18 9 2 0 60 28 44
2008 Non-visible minority 17 34 20 18 10 1 0 51 28 235

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 49 24 12 4 1 5 4 81 6 75
2019 Non-visible minority 51 30 13 3 1 2 0 82 4 233
Top of Page

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 49 37 8 3 3 0 0 86 5 75
2019 Non-visible minority 58 32 6 3 0 1 0 90 3 233
2017 Visible minority 48 48 5 0 0 0 0 95 0 66
2017 Non-visible minority 55 34 5 5 2 0 0 89 6 279
2014 Visible minority 53 35 4 6 0 2 0 90 6 49
2014 Non-visible minority 47 39 7 4 3 0 0 86 7 264
2011 Visible minority 35 54 10 2 0 0 0 88 2 52
2011 Non-visible minority 43 44 9 3 1 0 0 87 4 269

Question 40. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 25 39 16 14 4 0 1 65 19 75
2019 Non-visible minority 22 42 16 15 3 1 0 65 19 233

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 46 30 16 3 0 3 3 80 3 75
2019 Non-visible minority 56 29 8 5 1 0 0 86 6 232
2017 Visible minority 36 48 14 2 0 0 2 85 2 66
2017 Non-visible minority 47 28 11 7 5 2 0 77 12 279
2014 Visible minority 45 31 10 6 6 2 0 77 13 49
2014 Non-visible minority 48 33 9 7 3 0 0 81 10 265
2011 Visible minority 38 26 21 8 2 4 2 68 10 53
2011 Non-visible minority 44 32 11 7 3 3 1 79 10 269
2008 Visible minority 41 34 9 9 2 5 0 79 12 44
2008 Non-visible minority 42 34 9 9 5 1 0 77 14 235

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 45 36 15 4 0 0 0 81 4 75
2019 Non-visible minority 53 34 8 3 1 0 0 88 4 233

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 21 26 19 16 11 3 4 51 29 74
2019 Non-visible minority 24 25 15 17 9 6 4 55 29 230
2017 Visible minority 16 40 12 14 6 8 5 64 22 66
2017 Non-visible minority 22 18 13 17 19 7 3 45 40 278
2014 Visible minority 18 22 14 10 18 14 2 49 34 49
2014 Non-visible minority 20 18 14 19 14 9 5 44 39 265
2011 Visible minority 17 21 32 8 15 4 4 41 24 53
2011 Non-visible minority 11 21 15 16 16 12 9 40 41 268

Question 44. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 24 24 21 17 9 4 0 50 28 75
2019 Non-visible minority 33 34 16 11 6 0 0 67 17 230
2017 Visible minority 32 38 11 8 11 2 0 71 19 65
2017 Non-visible minority 43 34 10 8 4 0 0 78 12 279
2014 Visible minority 31 33 10 14 10 2 0 65 25 49
2014 Non-visible minority 39 35 11 10 4 1 0 74 14 265
2011 Visible minority 21 34 15 11 13 4 2 58 26 53
2011 Non-visible minority 31 35 14 11 7 1 0 68 18 268
2008 Visible minority 11 45 11 23 7 2 0 58 30 44
2008 Non-visible minority 22 36 13 17 11 1 0 59 28 235

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 21 19 15 18 23 4 1 42 43 75
2019 Non-visible minority 20 23 20 21 14 0 2 44 36 231
2017 Visible minority 15 33 22 11 14 5 1 51 26 66
2017 Non-visible minority 22 29 11 19 15 2 2 53 35 280
2014 Visible minority 20 20 12 18 22 6 0 43 43 49
2014 Non-visible minority 25 23 15 19 16 1 2 49 36 265
2011 Visible minority 15 25 23 23 13 2 0 40 37 53
2011 Non-visible minority 19 25 15 21 17 1 2 45 39 269
2008 Visible minority 5 35 21 26 9 2 2 41 37 43
2008 Non-visible minority 7 30 17 18 25 1 1 38 44 235

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 57 21 12 3 0 1 5 84 3 75
2019 Non-visible minority 66 19 10 3 0 0 3 87 3 231

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 54 15 8 3 7 4 10 80 11 75
2019 Non-visible minority 68 9 7 3 3 0 10 86 7 233

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 41 24 16 9 1 1 6 71 12 75
2019 Non-visible minority 59 23 14 3 0 0 1 83 3 233

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 36 27 12 12 5 1 6 68 19 75
2019 Non-visible minority 58 19 13 5 2 2 1 79 7 232

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 33 18 18 14 12 0 5 54 27 74
2019 Non-visible minority 60 14 7 6 8 2 4 78 15 233

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 79 11 5 0 0 0 5 94 0 75
2019 Non-visible minority 76 12 5 1 3 1 2 91 4 233

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 80 5 4 0 1 4 5 94 2 74
2019 Non-visible minority 84 7 1 1 1 3 2 96 3 232

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 79 8 3 0 0 0 11 97 0 74
2019 Non-visible minority 89 3 1 0 0 1 6 99 0 232

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 30 39 21 6 1 3 0 71 7 72
2019 Non-visible minority 36 37 16 8 2 2 0 74 10 233
2017 Visible minority 24 49 15 8 2 2 2 75 9 66
2017 Non-visible minority 35 40 14 6 1 2 1 77 8 279

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 44 30 16 8 1 0 0 74 10 74
2019 Non-visible minority 53 32 12 3 0 0 0 84 4 231
2017 Visible minority 51 37 11 2 0 0 0 88 2 66
2017 Non-visible minority 54 34 8 2 2 1 0 88 4 280
2014 Visible minority 59 33 4 2 2 0 0 92 4 49
2014 Non-visible minority 56 34 6 3 0 2 0 91 3 265
2011 Visible minority 38 40 15 8 0 0 0 77 8 53
2011 Non-visible minority 46 38 10 3 2 1 0 85 5 267

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 51 29 10 6 3 0 1 81 9 72
2019 Non-visible minority 62 26 8 1 0 3 0 90 1 232
2017 Visible minority 46 36 14 2 2 2 0 83 3 66
2017 Non-visible minority 55 32 7 3 2 1 0 89 4 278
2014 Visible minority 55 33 4 6 2 0 0 88 8 49
2014 Non-visible minority 58 29 7 2 1 3 0 91 2 265

Question 50. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 57 35 5 1 1 0 0 92 3 74
2019 Non-visible minority 68 25 4 2 1 0 0 93 3 233
2017 Visible minority 58 33 9 0 0 0 0 91 0 66
2017 Non-visible minority 63 27 6 2 2 0 0 90 4 280
2014 Visible minority 67 19 8 4 2 0 0 85 6 48
2014 Non-visible minority 63 32 3 1 1 0 0 96 2 265
2011 Visible minority 44 44 10 2 0 0 0 88 2 52
2011 Non-visible minority 58 30 6 4 2 0 0 88 6 268
2008 Visible minority 44 40 2 12 2 0 0 84 14 43
2008 Non-visible minority 51 34 8 5 3 0 0 85 8 235

Question 51. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 44 31 15 8 1 0 0 76 10 74
2019 Non-visible minority 56 29 11 3 1 1 0 86 4 231
2017 Visible minority 49 38 11 0 3 0 0 86 3 66
2017 Non-visible minority 55 25 11 6 2 1 0 80 8 280
2014 Visible minority 49 27 8 10 6 0 0 76 16 49
2014 Non-visible minority 49 30 14 5 2 0 0 80 7 265
2011 Visible minority 38 34 11 13 2 2 0 73 15 53
2011 Non-visible minority 41 30 14 10 5 0 0 71 15 269

Question 52. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 42 35 18 4 1 0 0 77 6 73
2019 Non-visible minority 52 33 10 3 1 1 0 86 4 232
2017 Visible minority 47 35 12 5 2 0 0 82 6 66
2017 Non-visible minority 55 27 12 3 3 0 0 82 6 280
2014 Visible minority 51 27 4 14 4 0 0 78 18 49
2014 Non-visible minority 49 33 10 6 1 0 1 83 7 265
2011 Visible minority 32 40 11 17 0 0 0 72 17 53
2011 Non-visible minority 42 34 12 8 4 0 0 76 12 269
2008 Visible minority 37 44 2 7 9 0 0 81 16 43
2008 Non-visible minority 38 37 12 8 5 0 0 75 12 235

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 34 26 16 12 8 3 0 62 21 73
2019 Non-visible minority 48 24 13 8 4 2 0 74 13 233
2017 Visible minority 42 28 17 3 6 5 0 73 9 66
2017 Non-visible minority 48 23 14 9 5 1 1 72 14 279
2014 Visible minority 43 18 12 10 10 6 0 65 22 49
2014 Non-visible minority 40 25 14 13 6 3 0 67 19 265
2011 Visible minority 30 34 21 4 8 2 2 67 12 53
2011 Non-visible minority 34 26 14 14 9 3 1 62 24 269
2008 Visible minority 32 39 9 7 9 5 0 74 17 44
2008 Non-visible minority 34 22 15 17 9 3 0 58 26 235
Top of Page

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2019 Visible minority 34 31 35 75
2019 Non-visible minority 28 35 37 233
2017 Visible minority 23 33 44 66
2017 Non-visible minority 25 39 35 280
2014 Visible minority 31 39 31 49
2014 Non-visible minority 27 38 35 265
2011 Visible minority 17 40 43 53
2011 Non-visible minority 32 34 33 269

Question 55. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2019 Visible minority 7 31 39 0 14 8 26
2019 Non-visible minority 11 17 45 8 14 5 65
2017 Visible minority 6 19 26 19 30 0 15
2017 Non-visible minority 11 24 40 8 5 11 71
2014 Visible minority 0 27 53 13 9999 7 15
2014 Non-visible minority 11 18 49 21 9999 0 71
2011 Non-visible minority 13 15 53 5 9999 15 87
Top of Page

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 26 29 12 7 0 1 25 74 9 73
2019 Non-visible minority 31 32 5 3 3 1 25 85 8 233

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 38 26 8 0 0 7 22 89 0 74
2019 Non-visible minority 47 15 6 1 1 5 25 88 2 233
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Visible minority 9 91 75
2019 Non-visible minority 11 89 232

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Visible minority 20 80 74
2019 Non-visible minority 14 86 233

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 27 18 14 13 7 18 4 57 26 75
2019 Non-visible minority 26 22 19 5 6 18 4 61 14 233
2017 Visible minority 17 21 15 2 5 28 14 64 10 66
2017 Non-visible minority 20 17 18 6 6 24 9 55 19 280
2014 Visible minority 20 12 10 6 14 24 12 52 32 49
2014 Non-visible minority 27 13 14 6 3 29 8 64 14 265

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 41 38 12 5 3 0 1 80 8 75
2019 Non-visible minority 50 33 8 6 2 2 0 84 8 232
2017 Visible minority 34 33 17 2 3 10 2 76 5 66
2017 Non-visible minority 38 28 15 7 5 7 1 71 12 280
2014 Visible minority 35 22 10 6 8 18 0 70 18 49
2014 Non-visible minority 41 29 12 5 2 10 1 79 7 265
2011 Visible minority 36 36 17 2 0 9 0 79 2 53
2011 Non-visible minority 36 31 18 3 3 9 0 74 6 267
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 30 11 18 1 3 28 9 66 6 75
2019 Non-visible minority 30 16 18 4 3 24 6 65 10 233
2017 Visible minority 20 16 15 2 0 33 15 69 3 66
2017 Non-visible minority 22 16 16 1 4 32 9 64 8 280
2014 Visible minority 18 8 14 2 4 35 18 57 13 49
2014 Non-visible minority 25 15 11 1 1 41 7 76 4 265

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 45 29 18 1 0 5 1 80 1 75
2019 Non-visible minority 52 29 11 3 1 3 0 85 4 233
2017 Visible minority 37 33 12 2 0 12 5 84 2 66
2017 Non-visible minority 43 30 12 2 4 7 2 80 7 280
2014 Visible minority 37 27 10 2 2 22 0 82 5 49
2014 Non-visible minority 43 28 10 1 1 14 2 85 3 265
2011 Visible minority 36 34 13 4 2 11 0 79 6 53
2011 Non-visible minority 43 31 14 1 1 9 0 82 2 267
Top of Page

Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 44 26 17 8 3 0 1 71 11 75
2019 Non-visible minority 62 22 9 4 3 0 0 84 7 232
2017 Visible minority 36 37 15 6 4 0 2 74 11 66
2017 Non-visible minority 49 25 11 7 5 1 3 77 12 279

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 17 39 20 14 8 3 0 57 22 75
2019 Non-visible minority 25 30 17 15 13 0 0 56 27 233
2017 Visible minority 27 43 11 11 8 0 2 71 18 66
2017 Non-visible minority 23 31 30 10 4 1 2 55 14 279

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 30 39 12 14 4 1 0 70 18 74
2019 Non-visible minority 37 32 14 11 5 0 0 69 16 232
2017 Visible minority 43 32 12 5 5 0 5 78 9 66
2017 Non-visible minority 37 32 20 6 3 1 2 70 9 278

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 21 23 20 20 16 0 0 44 36 75
2019 Non-visible minority 15 22 27 16 19 0 0 38 35 232
2017 Visible minority 27 34 18 6 11 2 3 64 17 66
2017 Non-visible minority 27 33 22 10 5 1 1 62 16 280

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 45 29 11 7 1 3 4 79 9 73
2019 Non-visible minority 60 21 6 5 4 1 3 84 10 232
2017 Visible minority 61 21 6 3 3 0 6 87 6 66
2017 Non-visible minority 61 22 7 3 1 1 6 89 3 278

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 38 32 20 7 3 0 0 70 10 74
2019 Non-visible minority 43 30 15 8 4 0 0 73 12 232
2017 Visible minority 47 27 17 5 5 0 0 74 9 65
2017 Non-visible minority 44 30 15 6 4 0 1 75 10 280

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 37 27 20 9 4 0 3 66 14 75
2019 Non-visible minority 41 33 18 3 4 0 0 75 7 233
2017 Visible minority 36 29 23 3 6 0 3 67 9 65
2017 Non-visible minority 37 34 17 8 2 0 2 72 11 280

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 24 36 16 16 7 0 1 61 23 75
2019 Non-visible minority 32 36 17 10 5 0 0 68 15 232
2017 Visible minority 34 34 14 11 5 0 3 70 16 65
2017 Non-visible minority 34 32 16 9 6 0 2 68 16 278

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 37 26 19 15 3 0 1 63 18 75
2019 Non-visible minority 43 27 19 8 3 0 0 71 10 232
2017 Visible minority 41 27 17 9 3 0 3 70 12 65
2017 Non-visible minority 44 29 12 7 6 0 2 74 14 280

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 40 26 16 13 5 0 0 65 19 75
2019 Non-visible minority 54 24 12 5 3 0 1 79 9 233

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 40 29 20 4 4 3 0 71 8 75
2019 Non-visible minority 49 29 12 8 2 0 0 78 11 231
2017 Visible minority 48 30 11 6 2 0 3 81 8 65
2017 Non-visible minority 43 32 13 5 3 0 3 78 9 278

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 60 24 8 5 3 0 0 84 8 75
2019 Non-visible minority 72 15 9 3 0 0 1 87 3 233
2017 Visible minority 76 13 5 2 2 0 3 92 3 66
2017 Non-visible minority 68 18 8 2 1 0 2 89 3 280

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 76 15 3 0 0 0 7 97 0 75
2019 Non-visible minority 86 6 3 1 0 0 4 95 1 231
2017 Visible minority 68 14 9 6 2 0 2 83 8 66
2017 Non-visible minority 78 11 5 1 2 1 2 91 4 279

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 70 13 10 1 4 1 1 84 6 73
2019 Non-visible minority 80 11 4 3 2 0 1 91 5 231
2017 Visible minority 57 30 6 5 2 0 2 88 6 66
2017 Non-visible minority 56 29 10 2 2 0 1 86 4 280

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 68 17 10 3 1 1 0 86 4 72
2019 Non-visible minority 65 24 7 2 1 0 0 90 3 230
2017 Visible minority 61 17 5 15 2 0 2 79 17 66
2017 Non-visible minority 63 18 10 4 4 0 1 81 8 280

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 68 16 10 4 3 0 0 83 7 72
2019 Non-visible minority 70 20 5 4 2 0 0 89 6 231
2017 Visible minority 53 20 0 6 0 0 21 92 8 66
2017 Non-visible minority 55 14 4 2 1 0 24 92 3 280

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 60 15 1 3 3 0 18 92 7 73
2019 Non-visible minority 64 11 3 1 0 0 21 94 2 230
2017 Visible minority 83 8 3 0 2 0 5 95 2 66
2017 Non-visible minority 78 11 4 1 1 0 5 94 2 279

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 69 21 4 0 0 0 6 96 0 72
2019 Non-visible minority 78 9 6 0 0 0 7 93 0 231
2017 Visible minority 64 14 8 8 4 2 2 80 12 66
2017 Non-visible minority 71 18 4 1 2 0 3 93 3 280

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 73 14 3 3 5 0 3 89 8 73
2019 Non-visible minority 82 11 4 1 0 0 1 94 1 231
2017 Visible minority 45 36 11 8 2 0 0 80 9 66
2017 Non-visible minority 52 27 15 3 1 0 2 80 5 280

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 59 29 8 1 1 0 1 89 3 73
2019 Non-visible minority 65 21 10 2 2 0 0 87 4 231

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 19 36 38 4 1 1 0 56 6 74
2019 Non-visible minority 19 37 28 12 3 0 0 56 16 233
2017 Visible minority 15 46 34 3 2 0 0 61 5 66
2017 Non-visible minority 15 42 34 6 2 0 1 57 9 280

Question 76. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 1 14 44 27 13 0 1 40 15 75
2019 Non-visible minority 6 16 37 28 12 0 0 40 22 232
2017 Visible minority 2 12 38 31 16 0 2 48 14 66
2017 Non-visible minority 4 13 39 29 15 0 0 44 16 280

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 56 36 7 1 0 0 0 92 1 74
2019 Non-visible minority 59 34 6 2 0 0 0 92 2 231
2017 Visible minority 21 54 12 6 3 5 0 78 9 66
2017 Non-visible minority 27 48 14 7 2 0 0 76 10 280

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 41 32 20 5 1 0 0 73 7 75
2019 Non-visible minority 39 41 9 8 2 0 0 81 10 233
2017 Visible minority 21 49 18 5 5 3 0 72 9 66
2017 Non-visible minority 27 45 14 9 3 1 0 73 13 280
Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Visible minority 15 85 75
2019 Non-visible minority 15 85 233
2017 Visible minority 10 90 66
2017 Non-visible minority 15 85 279
2014 Visible minority 14 86 49
2014 Non-visible minority 11 89 265

Question 80. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Visible minority 82 18 11
2019 Non-visible minority 94 6 34
2017 Non-visible minority 88 12 41
2014 Non-visible minority 62 38 29
Top of Page

Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 52 28 7 1 3 8 1 57 43 74
2019 Non-visible minority 60 27 6 5 1 1 0 61 39 232
2017 Visible minority 58 18 9 8 2 6 0 62 38 66
2017 Non-visible minority 55 24 9 4 4 3 1 57 43 280

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Visible minority 23 77 29
2019 Non-visible minority 27 73 88

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Visible minority 96 4 26
2019 Non-visible minority 76 24 87

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 46 19 12 4 11 0 8 71 16 26
2019 Non-visible minority 55 12 8 7 5 2 10 78 13 87
2017 Visible minority 29 50 13 0 0 0 8 86 0 24
2017 Non-visible minority 49 21 5 9 4 0 11 79 15 114

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 19 12 19 11 7 0 31 45 27 26
2019 Non-visible minority 24 8 14 8 10 3 32 50 28 87
2017 Visible minority 13 13 13 8 21 8 25 38 43 24
2017 Non-visible minority 9 7 9 3 15 5 52 36 44 114

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 51 20 8 5 3 1 11 81 9 72
2019 Non-visible minority 55 17 9 7 5 1 7 78 13 232
Date modified: