2019 Public Service Employee Survey Results for Canadian Food Inspection Agency by Question 94. Please indicate your occupational group and level. Occupational group and level - Student

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 60 34 2 2 1 0 0 94 4 139
2017 Student 64 29 3 3 1 0 0 93 4 71
2014 Student 50 43 3 2 1 0 0 94 3 60
2011 Student 55 30 0 5 10 0 0 85 15 20

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 78 13 4 1 1 1 0 93 3 138
2017 Student 81 12 2 3 1 0 0 94 4 71
2014 Student 67 9 6 14 3 0 0 77 17 60
2011 Student 85 0 5 10 0 0 0 85 10 20

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 63 26 4 6 0 0 0 89 6 139
2017 Student 56 27 4 10 3 0 0 83 13 71
2014 Student 68 21 6 2 2 0 0 89 5 60
2011 Student 45 50 5 0 0 0 0 95 0 20

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 54 27 10 7 1 0 0 81 9 139
2018 Student 56 38 1 5 0 0 0 94 5 81
2017 Student 48 40 1 10 0 0 1 89 10 71
2014 Student 46 28 15 6 3 0 1 75 9 60
2011 Student 70 20 0 0 5 0 5 95 5 20

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 70 23 4 2 1 0 0 93 3 138
2017 Student 74 21 2 3 0 0 0 95 3 70
2014 Student 63 22 8 6 0 1 0 86 6 60

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 67 15 10 4 1 1 1 84 5 139
2018 Student 54 34 8 1 0 0 4 91 1 80
2017 Student 58 31 4 3 1 1 1 91 4 70
2014 Student 55 21 15 2 2 2 2 80 5 60
2011 Student 65 35 0 0 0 0 0 100 0 20

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 44 37 12 5 1 0 0 81 7 138
2018 Student 36 40 17 6 1 0 0 75 7 81
2017 Student 40 50 4 1 4 0 0 91 5 71
2014 Student 35 42 20 3 0 0 0 77 3 60
2011 Student 45 40 10 0 0 0 5 89 0 20

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 50 30 12 7 0 0 0 81 7 139
2018 Student 51 30 12 5 2 0 0 80 7 81
2017 Student 43 44 9 3 1 0 0 87 4 70
2014 Student 54 32 4 8 0 0 1 87 8 60
2011 Student 55 30 5 10 0 0 0 85 10 20

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 46 38 9 7 0 0 0 84 7 138
2018 Student 44 32 14 9 1 0 0 77 10 81
2017 Student 42 36 13 10 0 0 0 77 10 71

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 49 41 8 1 1 0 0 90 1 136
2018 Student 46 45 7 1 0 0 0 91 1 82
2017 Student 44 44 4 6 0 1 1 90 6 71
2014 Student 57 23 14 6 0 0 0 80 6 60
2011 Student 50 35 10 5 0 0 0 85 5 20

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 51 34 9 6 1 0 0 85 6 139
2018 Student 51 33 9 7 0 0 0 84 7 81
2017 Student 40 53 3 4 0 0 0 93 4 71

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 53 32 12 2 1 0 0 85 3 139
2018 Student 53 36 5 5 1 0 0 89 6 81
2017 Student 46 45 8 1 0 0 0 91 1 71
2014 Student 70 22 9 0 0 0 0 91 0 60
2011 Student 65 30 0 0 0 0 5 100 0 20

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 43 29 14 9 1 0 3 75 11 139
2018 Student 33 35 17 10 4 0 1 69 14 82
2017 Student 36 47 4 6 3 1 3 86 9 71
2014 Student 33 29 18 16 2 0 1 63 19 60
2011 Student 40 40 10 5 5 0 0 80 10 20

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 51 24 15 9 1 0 0 75 9 138
2018 Student 41 35 16 6 1 0 0 77 7 82
2017 Student 53 30 10 1 3 0 3 85 4 71
2014 Student 45 34 7 3 8 0 2 81 12 60

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 53 30 12 2 0 1 1 85 2 138
2018 Student 44 38 13 4 0 0 1 83 4 82
2017 Student 51 38 9 1 0 0 1 90 1 71
2014 Student 44 47 5 2 1 0 0 91 3 60
2011 Student 65 30 0 5 0 0 0 95 5 20

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 48 35 10 6 0 0 0 83 6 139
2018 Student 48 39 9 4 1 0 0 87 5 82
2017 Student 46 47 4 3 0 0 0 94 3 71
2014 Student 48 43 6 0 2 0 0 91 2 60
2011 Student 60 35 0 0 0 0 5 100 0 20

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 76 17 4 1 1 0 1 94 1 136
2018 Student 63 29 5 0 0 1 1 95 0 82
2017 Student 66 27 6 0 0 0 1 94 0 71
2014 Student 70 22 3 2 0 0 2 94 2 60
2011 Student 80 15 0 0 5 0 0 95 5 20

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 5 9 30 27 27 2 0 55 14 139
2018 Student 1 9 23 35 30 0 1 67 10 82
2017 Student 6 10 24 35 20 3 1 58 17 70
2014 Student 0 9 42 26 23 0 0 49 9 60
2011 Student 5 5 10 45 30 0 5 79 11 20

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 4 6 11 29 44 5 1 78 11 139
2018 Student 5 7 14 35 40 0 0 74 12 81
2017 Student 6 5 17 27 34 9 3 68 12 71
2014 Student 2 7 17 42 30 2 0 73 9 59
2011 Student 5 5 15 25 45 0 5 74 11 20

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 4 18 22 13 28 10 4 48 26 139
2018 Student 6 23 15 20 31 2 2 53 31 81
2017 Student 9 18 23 17 19 9 6 42 31 71
2014 Student 10 20 18 23 25 0 4 50 31 60
2011 Student 10 0 10 25 45 0 10 78 11 20

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 1 1 11 24 56 3 3 85 3 137
2018 Student 1 4 14 26 54 0 1 81 5 80
2017 Student 0 6 13 36 36 3 6 79 6 71
2014 Student 1 1 13 39 43 0 2 84 2 60
2011 Student 5 0 5 26 53 0 11 88 6 19

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 1 8 11 28 42 6 4 78 10 139
2018 Student 2 7 13 28 40 0 9 75 11 82
2017 Student 6 7 17 22 37 3 9 67 14 71
2014 Student 5 3 21 29 38 0 3 70 8 60
2011 Student 5 0 5 15 50 10 15 87 7 20

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 4 8 9 19 38 16 6 74 15 139
2018 Student 6 6 10 24 46 2 5 76 13 82
2017 Student 3 3 11 22 39 13 9 79 7 71
2014 Student 3 8 4 31 43 8 3 83 12 60
2011 Student 0 5 5 10 55 20 5 87 7 20

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 5 12 18 15 38 9 3 60 20 133
2018 Student 5 12 20 20 37 5 2 61 18 82
2017 Student 3 12 24 17 34 6 5 57 16 71
2014 Student 7 16 18 20 34 2 2 56 24 60

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 4 18 27 21 28 2 0 50 22 139
Top of Page

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 76 10 4 4 1 1 5 92 5 139
2017 Student 80 9 1 3 3 0 4 92 6 71
2014 Student 65 17 2 6 5 0 3 86 12 60
2011 Student 80 5 10 5 0 0 0 85 5 20

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 48 22 8 1 2 10 9 86 4 138
2018 Student 28 33 11 6 5 9 9 74 13 82
2017 Student 50 22 7 4 4 4 8 83 9 71
2014 Student 45 21 22 5 1 2 4 70 7 60

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 67 20 7 4 0 2 0 89 4 139
2018 Student 60 25 5 9 1 0 0 85 10 81
2017 Student 64 26 6 3 0 0 0 91 3 71
2014 Student 68 18 7 2 4 0 0 86 7 60

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 73 19 4 1 1 1 0 93 3 139
2018 Student 61 32 5 1 1 0 0 93 2 82
2017 Student 64 24 4 6 1 0 0 88 7 71
2014 Student 67 18 9 3 2 0 0 85 6 60

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 63 27 4 1 1 4 1 93 2 139
2018 Student 56 33 10 1 0 0 0 89 1 82
Top of Page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 46 20 16 6 1 2 9 74 8 139

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 55 24 10 6 3 1 0 80 9 139
2018 Student 60 24 6 7 2 0 0 84 10 82
2017 Student 57 23 12 7 1 0 0 80 9 71
2014 Student 56 19 14 10 0 1 0 76 10 60
2011 Student 60 30 0 10 0 0 0 90 10 20

Question 26. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 63 24 7 3 0 2 0 90 3 139
2018 Student 70 22 5 2 1 0 0 91 4 82
2017 Student 66 22 7 3 1 0 0 89 4 70
2014 Student 66 19 12 2 0 1 0 86 2 60
2011 Student 65 25 0 10 0 0 0 90 10 20

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 64 23 9 1 1 2 0 89 2 139
2018 Student 62 28 5 4 1 0 0 90 5 82
2017 Student 68 16 10 3 1 1 0 86 4 71
2014 Student 64 26 7 3 0 0 0 90 3 60
2011 Student 65 15 15 5 0 0 0 80 5 20

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 83 7 0 4 1 1 3 95 5 138
2017 Student 89 6 0 0 3 0 1 97 3 71
2014 Student 85 5 7 1 1 0 1 91 2 60
2011 Student 75 10 5 5 5 0 0 85 10 20

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 66 16 4 3 2 4 6 90 6 139
2017 Student 71 8 7 3 0 1 10 89 3 70
2014 Student 59 16 13 1 0 3 7 84 1 60
2011 Student 65 15 10 0 0 0 10 89 0 20

Question 30. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 78 16 3 2 0 1 0 95 2 139
2018 Student 77 15 1 6 0 1 0 93 6 82
2017 Student 79 15 4 0 1 0 0 94 1 70

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 66 24 3 5 1 1 0 91 6 139
2018 Student 63 24 7 5 0 0 0 88 5 82
2017 Student 70 21 3 3 1 0 1 93 4 70
2014 Student 67 21 9 3 0 0 0 88 3 60
Top of Page

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 57 20 4 2 1 14 2 91 3 139
2018 Student 53 20 6 4 0 17 0 88 4 81
2017 Student 50 31 9 1 0 9 0 89 2 71
2014 Student 57 13 4 14 0 8 3 79 16 60
2011 Student 50 25 10 0 0 15 0 88 0 20

Question 35. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 52 26 8 2 1 9 1 88 3 138
2018 Student 51 21 7 4 1 15 1 86 6 82
2017 Student 55 26 9 4 0 6 0 86 5 71
2014 Student 49 19 15 4 1 7 4 77 6 60
2011 Student 50 30 10 5 0 5 0 84 5 20

Question 36. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 44 25 9 6 1 14 1 81 8 138
2018 Student 37 23 11 6 2 20 1 75 11 82
2017 Student 37 29 9 7 3 14 0 77 12 71
2014 Student 33 29 13 4 4 13 3 73 11 60
2011 Student 30 45 10 5 0 10 0 83 6 20

Question 37. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 46 25 9 7 2 10 1 80 10 138
2018 Student 34 33 6 9 2 16 0 80 13 82
2017 Student 36 31 12 12 3 7 0 72 16 71
2014 Student 30 24 26 9 1 7 2 60 11 60
2011 Student 35 35 0 20 0 10 0 78 22 20

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 42 12 7 6 4 24 4 76 14 139
Top of Page

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 50 37 5 1 2 4 0 91 4 139
2018 Student 43 41 8 5 0 3 1 87 5 80
2017 Student 47 38 11 1 0 3 0 87 1 71
2014 Student 47 30 10 9 0 5 0 80 10 60
2011 Student 55 45 0 0 0 0 0 100 0 20

Question 40. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 36 33 14 6 3 8 0 75 9 139

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 37 31 10 9 6 4 3 73 16 139
2018 Student 40 33 7 9 4 5 2 79 13 81
2017 Student 40 24 12 10 4 8 1 71 16 71
2014 Student 37 36 8 10 5 2 2 76 16 60
2011 Student 60 15 0 5 5 10 5 88 12 20

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 46 31 11 3 1 8 0 84 4 138
2018 Student 39 46 8 1 1 5 0 89 3 80

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 43 20 10 6 2 13 5 77 11 139
2018 Student 35 28 11 5 5 10 6 75 12 80
2017 Student 33 27 12 4 1 13 9 78 7 71
2014 Student 33 22 14 9 7 8 7 64 19 60
2011 Student 35 25 10 0 5 20 5 80 7 20

Question 44. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 54 27 7 3 2 6 1 87 5 139
2018 Student 40 36 9 6 2 7 0 81 9 81
2017 Student 47 28 9 7 1 6 1 81 9 71
2014 Student 31 25 21 7 6 8 2 63 14 60
2011 Student 50 25 15 5 0 0 5 79 5 20

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 41 24 7 5 3 7 13 81 10 138
2018 Student 28 34 14 6 5 6 8 71 13 80
2017 Student 38 19 7 10 3 6 17 73 17 70
2014 Student 26 9 24 20 13 2 8 38 36 60
2011 Student 30 10 30 15 0 0 15 47 18 20

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 60 18 9 1 2 1 9 87 3 139

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 60 7 8 5 2 2 16 82 9 139

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 56 16 9 4 4 5 7 82 8 139

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 54 17 4 4 4 6 10 85 10 139

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 58 11 9 6 2 3 11 80 10 139

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 64 16 7 2 1 4 7 90 3 138

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 83 6 1 1 1 4 6 98 2 139

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 80 4 3 1 1 3 9 95 2 138

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 38 28 16 6 2 7 3 73 9 138
2018 Student 32 43 10 7 0 7 0 81 8 81
2017 Student 41 31 13 9 0 3 3 77 9 71

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 62 30 4 3 0 1 0 93 3 138
2018 Student 62 29 5 2 0 1 0 93 2 82
2017 Student 68 28 1 1 0 1 0 97 1 71
2014 Student 67 22 4 2 2 1 0 91 5 60
2011 Student 60 35 0 5 0 0 0 95 5 20

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 60 24 6 2 1 5 1 90 4 139
2018 Student 54 28 10 2 1 2 1 86 4 81
2017 Student 60 31 6 1 1 0 0 91 3 71
2014 Student 61 23 6 5 1 2 2 88 6 60

Question 50. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 82 13 3 0 1 1 0 96 1 139
2018 Student 73 23 3 3 0 0 0 95 3 80
2017 Student 80 20 0 0 0 0 0 100 0 71
2014 Student 73 18 6 1 2 0 0 91 3 60
2011 Student 75 20 0 5 0 0 0 95 5 20

Question 51. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 68 19 6 5 2 1 0 87 7 139
2018 Student 56 33 6 2 2 0 0 89 5 82
2017 Student 63 33 1 3 0 0 0 96 3 71
2014 Student 54 29 9 4 2 0 0 84 7 60
2011 Student 50 35 15 0 0 0 0 85 0 20

Question 52. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 64 27 4 2 3 1 0 91 5 138
2018 Student 63 27 6 2 1 0 0 90 4 82
2017 Student 58 35 4 3 0 0 0 93 3 71
2014 Student 55 32 10 0 2 0 0 87 2 60
2011 Student 60 35 5 0 0 0 0 95 0 20

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 41 16 20 9 4 6 4 62 15 138
2018 Student 38 17 24 13 4 2 1 57 18 82
2017 Student 38 20 15 11 4 11 0 66 17 71
2014 Student 33 27 20 6 10 1 2 63 17 59
2011 Student 40 10 30 5 10 0 5 53 16 20
Top of Page

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2019 Student 53 10 37 138
2018 Student 43 18 39 82
2017 Student 49 17 34 71
2014 Student 52 21 27 60
2011 Student 45 20 35 20
Top of Page

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 30 30 6 9 3 9 12 78 15 138

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 49 18 4 1 0 17 12 94 1 138
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Student 4 96 139

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 29 12 9 1 1 34 14 78 4 139
2018 Student 22 13 7 4 0 41 12 76 8 82
2017 Student 29 13 3 3 1 30 21 85 9 71
2014 Student 36 3 9 4 1 25 21 73 10 60

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 51 16 13 1 1 15 2 82 3 138
2018 Student 39 35 9 2 0 13 1 87 3 82
2017 Student 52 13 7 1 0 21 6 88 2 71
2014 Student 44 28 9 2 0 15 2 86 3 60
2011 Student 47 26 11 5 0 11 0 82 6 19
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Student 4 96 139

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 29 12 8 1 1 36 14 81 3 139
2018 Student 29 11 6 0 0 45 9 87 0 82
2017 Student 33 12 9 3 0 32 12 80 5 71
2014 Student 40 13 6 2 0 26 12 86 4 60

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 50 19 9 1 1 17 4 86 4 139
2018 Student 48 32 6 1 0 12 1 92 1 82
2017 Student 50 21 7 3 0 14 4 88 4 71
2014 Student 44 23 7 2 0 16 8 88 3 60
2011 Student 55 20 10 0 0 15 0 88 0 20
Top of Page

Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 33 29 17 12 7 1 1 64 20 139
2018 Student 26 35 21 7 11 0 0 61 18 82
2017 Student 30 19 22 12 14 1 1 50 27 71

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 54 28 12 4 1 1 0 83 6 139
2018 Student 39 37 20 4 1 0 0 76 5 82
2017 Student 46 26 14 10 3 0 1 73 13 71

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 71 19 5 2 1 1 1 91 4 138
2018 Student 60 21 11 5 1 1 0 83 6 81
2017 Student 51 22 11 8 1 0 6 78 10 71

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 53 26 12 4 3 2 0 80 7 137
2018 Student 38 26 20 5 6 1 4 68 12 81
2017 Student 43 26 14 12 4 0 1 70 16 71

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 73 12 7 1 1 1 4 89 3 139
2018 Student 63 16 9 2 2 0 7 86 5 82
2017 Student 57 22 12 1 1 1 6 84 3 71

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 50 22 16 8 1 1 1 74 10 139
2018 Student 46 24 17 9 2 0 1 72 11 82
2017 Student 47 35 15 1 1 0 0 82 3 71

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 56 25 13 1 1 2 1 84 2 139
2018 Student 54 22 20 2 2 0 0 76 5 82
2017 Student 55 23 10 8 0 0 4 81 9 71

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 60 20 12 4 2 1 1 82 7 139
2018 Student 56 26 10 4 4 0 1 83 7 82
2017 Student 45 27 11 9 5 0 3 74 14 71

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 48 24 14 9 3 1 1 74 13 139
2018 Student 45 23 12 9 11 0 0 68 20 82
2017 Student 40 30 10 10 7 0 3 73 17 71

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 59 27 7 1 3 2 1 88 4 139

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 60 25 10 4 0 1 0 86 4 139
2018 Student 46 31 19 2 2 0 0 77 5 81
2017 Student 46 26 17 4 4 0 3 74 9 71

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 66 18 10 2 1 1 1 86 4 138
2018 Student 63 21 12 2 1 0 0 84 4 82
2017 Student 68 14 9 3 1 0 4 86 5 71

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 84 8 4 1 0 1 2 96 1 139
2018 Student 86 6 2 2 1 0 1 94 4 81

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 94 2 0 1 1 1 1 99 1 138
2018 Student 89 7 0 2 1 0 0 96 4 82
2017 Student 89 3 4 0 1 0 3 94 1 71

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 84 10 1 3 0 1 1 96 3 139
2018 Student 71 21 5 1 2 0 0 91 4 82
2017 Student 76 12 1 7 1 0 3 90 9 70

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 87 9 2 1 0 1 1 97 1 138
2018 Student 71 24 2 0 2 0 0 95 2 82
2017 Student 78 9 1 4 4 0 3 90 9 71

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 81 1 1 1 0 1 15 98 1 138
2018 Student 62 6 1 0 1 0 30 96 2 81
2017 Student 74 3 1 4 0 0 18 93 5 70

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 86 8 2 1 0 1 2 97 1 138
2018 Student 74 17 2 0 1 0 5 96 1 81
2017 Student 74 10 7 1 0 0 7 91 2 71

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 57 14 12 5 9 1 2 73 14 139
2018 Student 45 17 20 7 5 0 6 66 13 82
2017 Student 52 13 12 11 6 0 6 70 18 71

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 58 21 14 3 2 1 1 80 5 138
2018 Student 51 30 13 2 2 0 0 82 5 82
2017 Student 59 16 18 1 1 1 3 79 3 71

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 39 38 19 3 0 1 0 78 3 139
2018 Student 33 45 18 4 0 0 0 78 4 82
2017 Student 23 49 24 4 0 0 0 72 4 71

Question 76. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 2 13 33 29 22 1 0 51 15 139
2018 Student 4 12 32 32 21 0 0 52 16 82
2017 Student 4 6 23 40 26 0 1 66 10 70

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 36 28 17 7 2 9 1 72 10 138
2018 Student 30 35 15 5 6 9 1 71 12 81
2017 Student 24 48 11 10 1 4 1 76 12 71

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 38 31 15 3 4 7 1 76 8 138
2018 Student 31 40 14 7 2 6 0 75 11 81
2017 Student 35 45 15 4 0 0 0 80 4 71
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Student 7 93 138
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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 36 22 18 7 10 6 1 39 61 137
2018 Student 41 27 17 9 5 0 1 42 58 82
2017 Student 27 29 17 9 14 3 0 28 72 71

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Student 82 18 78

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Student 44 56 78
2018 Student 66 34 47

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 28 24 17 19 6 1 4 55 27 78
2018 Student 30 30 6 19 13 0 2 61 33 47
2017 Student 23 33 9 16 10 4 4 61 29 48

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 17 14 26 13 21 0 10 34 37 78
2018 Student 15 23 13 26 19 2 2 40 47 47
2017 Student 14 12 17 20 29 2 6 28 53 48

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Student 53 13 9 4 4 4 13 80 10 139
2018 Student 43 21 7 2 5 1 21 81 9 82
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