2019 Public Service Employee Survey Results for Canadian Food Inspection Agency by Question 94. Please indicate your occupational group and level. Occupational group and level - GL

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GL 41 55 0 5 0 0 0 95 5 22
2019 GL-08 40 50 0 10 0 0 0 90 10 10
2017 GL 53 35 0 12 0 0 0 88 12 17
2014 GL 34 49 0 12 4 0 0 84 16 49
2014 GL-04 42 58 0 0 0 0 0 100 0 12
2011 GL 24 52 6 15 3 0 0 76 18 33

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GL 82 9 0 5 0 0 5 95 5 22
2019 GL-08 80 0 0 10 0 0 10 89 11 10
2017 GL 82 12 6 0 0 0 0 94 0 17
2014 GL 61 18 4 2 2 0 12 91 5 49
2014 GL-04 58 8 0 0 0 0 33 100 0 12
2011 GL 82 12 3 0 0 0 3 97 0 33

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GL 68 23 5 5 0 0 0 91 5 22
2019 GL-08 60 20 10 10 0 0 0 80 10 10
2017 GL 59 29 0 12 0 0 0 88 12 17
2014 GL 43 41 6 2 6 2 0 85 8 49
2014 GL-04 50 42 0 8 0 0 0 92 8 12
2011 GL 44 28 19 9 0 0 0 72 9 32

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GL 50 36 5 0 5 0 5 90 5 22
2019 GL-08 50 30 0 0 10 0 10 89 11 10
2018 GL 30 50 5 10 5 0 0 80 15 20
2017 GL 47 41 0 6 6 0 0 88 12 17
2014 GL 29 49 8 6 8 0 0 77 14 49
2014 GL-04 42 58 0 0 0 0 0 100 0 12
2011 GL 18 45 18 15 0 0 3 66 16 33

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GL 57 33 5 5 0 0 0 90 5 21
2019 GL-08 60 30 10 0 0 0 0 90 0 10
2017 GL 71 18 0 6 6 0 0 88 12 17
2014 GL 45 31 10 6 8 0 0 75 14 49
2014 GL-04 33 42 8 17 0 0 0 75 17 12

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GL 45 36 9 9 0 0 0 82 9 22
2019 GL-08 30 50 10 10 0 0 0 80 10 10
2018 GL 40 40 5 5 5 5 0 84 11 20
2017 GL 59 18 12 6 6 0 0 76 12 17
2014 GL 37 28 18 14 2 0 0 65 16 49
2014 GL-04 33 33 25 8 0 0 0 67 8 12
2011 GL 39 33 24 3 0 0 0 73 3 33

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GL 36 41 18 0 5 0 0 77 5 22
2019 GL-08 50 30 20 0 0 0 0 80 0 10
2018 GL 30 50 20 0 0 0 0 80 0 20
2017 GL 53 41 6 0 0 0 0 94 0 17
2014 GL 30 53 4 6 6 0 0 84 12 49
2014 GL-04 17 83 0 0 0 0 0 100 0 12
2011 GL 45 33 12 9 0 0 0 79 9 33

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GL 32 14 32 5 18 0 0 45 23 22
2019 GL-08 30 10 30 0 30 0 0 40 30 10
2018 GL 20 35 25 15 5 0 0 55 20 20
2017 GL 12 59 12 6 12 0 0 71 18 17
2014 GL 14 49 14 12 8 2 0 65 21 49
2014 GL-04 25 50 8 8 0 8 0 82 9 12
2011 GL 27 27 12 24 9 0 0 55 33 33

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GL 23 50 14 9 5 0 0 73 14 22
2019 GL-08 20 50 0 20 10 0 0 70 30 10
2018 GL 35 15 30 15 5 0 0 50 20 20
2017 GL 24 65 6 6 0 0 0 88 6 17

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GL 32 55 5 9 0 0 0 86 9 22
2019 GL-08 40 50 0 10 0 0 0 90 10 10
2018 GL 45 40 5 10 0 0 0 85 10 20
2017 GL 41 47 0 0 12 0 0 88 12 17
2014 GL 26 45 10 8 6 4 0 74 15 49
2014 GL-04 42 33 8 8 0 8 0 82 9 12
2011 GL 41 34 13 9 0 0 3 77 10 32

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GL 23 41 9 23 5 0 0 64 27 22
2019 GL-08 40 20 0 30 10 0 0 60 40 10
2018 GL 30 40 10 15 5 0 0 70 20 20
2017 GL 29 53 0 12 6 0 0 82 18 17

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GL 64 18 9 5 5 0 0 82 9 22
2019 GL-08 70 20 0 10 0 0 0 90 10 10
2018 GL 53 32 16 0 0 0 0 84 0 19
2017 GL 76 24 0 0 0 0 0 100 0 17
2014 GL 57 33 6 0 4 0 0 90 4 49
2014 GL-04 33 58 8 0 0 0 0 92 0 12
2011 GL 76 15 6 3 0 0 0 91 3 33

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GL 32 45 9 5 9 0 0 77 14 22
2019 GL-08 30 40 0 10 20 0 0 70 30 10
2018 GL 30 50 15 5 0 0 0 80 5 20
2017 GL 47 41 6 0 6 0 0 88 6 17
2014 GL 25 45 8 10 10 2 0 71 21 49
2014 GL-04 25 42 8 17 0 8 0 73 18 12
2011 GL 30 39 12 9 9 0 0 70 18 33

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GL 45 23 5 18 9 0 0 68 27 22
2019 GL-08 50 10 0 20 20 0 0 60 40 10
2018 GL 45 45 5 5 0 0 0 90 5 20
2017 GL 47 35 0 12 6 0 0 82 18 17
2014 GL 31 45 8 8 8 0 0 76 16 49
2014 GL-04 25 50 8 17 0 0 0 75 17 12

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GL 32 41 9 9 9 0 0 73 18 22
2019 GL-08 30 30 10 10 20 0 0 60 30 10
2018 GL 15 55 20 0 10 0 0 70 10 20
2017 GL 29 47 12 0 12 0 0 76 12 17
2014 GL 31 43 10 6 8 0 2 75 15 49
2014 GL-04 25 50 8 8 0 0 8 82 9 12
2011 GL 36 36 12 12 3 0 0 73 15 33

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GL 55 27 14 5 0 0 0 82 5 22
2019 GL-08 60 30 0 10 0 0 0 90 10 10
2018 GL 35 30 35 0 0 0 0 65 0 20
2017 GL 71 29 0 0 0 0 0 100 0 17
2014 GL 55 33 6 0 6 0 0 88 6 49
2014 GL-04 58 42 0 0 0 0 0 100 0 12
2011 GL 64 24 6 6 0 0 0 88 6 33

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GL 50 23 14 14 0 0 0 73 14 22
2019 GL-08 50 30 0 20 0 0 0 80 20 10
2018 GL 35 35 15 10 5 0 0 70 15 20
2017 GL 47 35 6 12 0 0 0 82 12 17
2014 GL 29 55 10 2 4 0 0 84 6 49
2014 GL-04 25 75 0 0 0 0 0 100 0 12
2011 GL 36 33 18 6 3 0 3 72 9 33

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GL 14 14 36 23 14 0 0 36 27 22
2019 GL-08 20 20 30 10 20 0 0 30 40 10
2018 GL 0 25 35 20 20 0 0 40 25 20
2017 GL 6 12 24 29 24 6 0 56 19 17
2014 GL 4 20 43 24 8 0 0 32 25 49
2014 GL-04 8 8 58 8 17 0 0 25 17 12
2011 GL 9 24 30 24 9 0 3 34 34 33

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GL 9 18 23 18 32 0 0 50 27 22
2019 GL-08 10 10 30 10 40 0 0 50 20 10
2018 GL 0 20 20 25 30 5 0 58 21 20
2017 GL 6 6 24 18 35 6 6 60 13 17
2014 GL 10 18 18 25 18 8 2 48 32 49
2014 GL-04 0 0 25 33 33 8 0 73 0 12
2011 GL 18 18 27 18 12 3 3 32 39 33

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GL 10 38 19 19 10 0 5 30 50 21
2018 GL 5 25 30 25 10 5 0 37 32 20
2017 GL 0 6 41 18 24 12 0 47 7 17
2014 GL 13 15 19 25 20 2 6 50 30 48
2014 GL-04 9 0 18 18 36 9 9 67 11 11
2011 GL 15 21 24 21 6 3 9 31 41 33

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GL 0 5 23 41 27 0 5 71 5 22
2019 GL-08 0 10 20 30 40 0 0 70 10 10
2018 GL 0 0 30 45 25 0 0 70 0 20
2017 GL 0 0 18 35 41 6 0 81 0 17
2014 GL 2 6 23 39 29 0 2 69 8 49
2014 GL-04 0 0 25 42 33 0 0 75 0 12
2011 GL 0 9 18 45 18 0 9 70 10 33

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GL 14 9 23 18 32 0 5 52 24 22
2019 GL-08 10 10 30 10 40 0 0 50 20 10
2018 GL 20 5 25 30 20 0 0 50 25 20
2017 GL 6 12 29 6 35 6 6 47 20 17
2014 GL 8 19 25 21 19 4 4 43 30 48
2014 GL-04 0 8 8 33 42 8 0 82 9 12
2011 GL 21 27 21 9 15 0 6 26 52 33

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GL 5 5 14 18 50 0 9 75 10 22
2019 GL-08 0 10 10 20 50 0 10 78 11 10
2018 GL 5 5 10 20 50 5 5 78 11 20
2017 GL 0 0 12 18 41 12 18 83 0 17
2014 GL 2 8 14 24 33 12 6 70 13 49
2014 GL-04 0 0 17 17 42 25 0 78 0 12
2011 GL 3 12 18 15 33 0 18 59 19 33

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GL 9 14 23 18 23 5 9 47 26 22
2019 GL-08 20 10 30 10 20 10 0 33 33 10
2018 GL 5 15 35 25 15 5 0 42 21 20
2017 GL 0 6 18 18 35 24 0 69 8 17
2014 GL 4 23 16 20 18 8 10 47 33 49
2014 GL-04 0 17 17 17 25 8 17 56 22 12

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GL 0 9 23 41 23 0 5 67 10 22
2019 GL-08 0 20 30 40 10 0 0 50 20 10
Top of Page

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GL 86 9 0 0 0 0 5 100 0 22
2019 GL-08 80 10 0 0 0 0 10 100 0 10
2017 GL 71 24 0 0 6 0 0 94 6 17
2014 GL 75 18 0 0 0 2 4 100 0 49
2014 GL-04 100 0 0 0 0 0 0 100 0 12
2011 GL 82 3 3 0 0 3 9 97 0 33

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GL 27 18 18 9 23 0 5 48 33 22
2019 GL-08 20 0 10 20 40 0 10 22 67 10
2018 GL 15 35 10 20 20 0 0 50 40 20
2017 GL 24 35 6 12 18 0 6 63 31 17
2014 GL 26 33 4 16 14 2 4 63 33 49
2014 GL-04 50 17 0 17 0 8 8 80 20 12

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GL 45 14 5 14 23 0 0 59 36 22
2019 GL-08 40 0 0 20 40 0 0 40 60 10
2018 GL 35 30 5 15 15 0 0 65 30 20
2017 GL 35 35 0 18 12 0 0 71 29 17
2014 GL 35 31 14 8 12 0 0 66 20 49
2014 GL-04 75 8 8 8 0 0 0 83 8 12

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GL 36 23 9 32 0 0 0 59 32 22
2019 GL-08 30 10 0 60 0 0 0 40 60 10
2018 GL 30 30 5 25 10 0 0 60 35 20
2017 GL 47 47 6 0 0 0 0 94 0 17
2014 GL 39 39 10 4 8 0 0 77 12 49
2014 GL-04 67 25 0 8 0 0 0 92 8 12

Question 23. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GL 41 27 18 9 5 0 0 68 14 22
2019 GL-08 40 30 10 20 0 0 0 70 20 10
2018 GL 25 55 15 0 5 0 0 80 5 20
Top of Page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GL 32 36 14 5 9 0 5 71 14 22
2019 GL-08 20 30 20 10 20 0 0 50 30 10

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GL 32 32 18 9 9 0 0 64 18 22
2019 GL-08 30 10 30 10 20 0 0 40 30 10
2018 GL 45 25 15 10 5 0 0 70 15 20
2017 GL 29 35 18 18 0 0 0 65 18 17
2014 GL 33 37 12 14 4 0 0 70 18 49
2014 GL-04 50 42 0 8 0 0 0 92 8 12
2011 GL 27 27 21 18 6 0 0 55 24 33

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GL 45 23 9 14 9 0 0 68 23 22
2019 GL-08 30 10 20 20 20 0 0 40 40 10
2018 GL 30 40 20 10 0 0 0 70 10 20
2017 GL 41 41 6 6 0 6 0 88 6 17
2014 GL 45 27 10 6 12 0 0 72 18 49
2014 GL-04 75 17 0 8 0 0 0 92 8 12
2011 GL 30 30 30 3 6 0 0 61 9 33

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GL 32 32 5 23 9 0 0 64 32 22
2019 GL-08 30 20 0 30 20 0 0 50 50 10
2018 GL 30 40 15 10 5 0 0 70 15 20
2017 GL 41 35 12 6 6 0 0 76 12 17
2014 GL 37 36 10 8 8 0 0 73 16 49
2014 GL-04 58 33 0 8 0 0 0 92 8 12
2011 GL 33 30 21 12 3 0 0 64 15 33

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GL 95 0 0 0 5 0 0 95 5 21
2017 GL 76 24 0 0 0 0 0 100 0 17
2014 GL 73 12 6 0 0 2 6 93 0 49
2014 GL-04 100 0 0 0 0 0 0 100 0 12
2011 GL 79 9 3 0 0 3 6 97 0 33

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GL 55 14 0 9 14 0 9 75 25 22
2019 GL-08 50 10 0 20 20 0 0 60 40 10
2017 GL 53 12 18 6 0 6 6 73 7 17
2014 GL 43 31 6 4 4 2 10 84 9 49
2014 GL-04 50 25 8 8 0 8 0 82 9 12
2011 GL 30 27 21 6 0 0 15 68 7 33

Question 30. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GL 55 23 5 5 14 0 0 77 18 22
2019 GL-08 40 20 0 10 30 0 0 60 40 10
2018 GL 60 30 5 5 0 0 0 90 5 20
2017 GL 59 24 12 6 0 0 0 82 6 17

Question 31. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GL 55 18 14 0 14 0 0 73 14 22
2019 GL-08 40 10 20 0 30 0 0 50 30 10
2018 GL 35 45 10 5 5 0 0 80 10 20
2017 GL 29 53 6 6 6 0 0 82 12 17
2014 GL 45 32 2 10 10 0 0 77 20 49
2014 GL-04 75 17 0 8 0 0 0 92 8 12
Top of Page

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GL 23 36 5 27 5 5 0 62 33 22
2019 GL-08 30 30 10 30 0 0 0 60 30 10
2018 GL 26 42 11 16 0 5 0 72 17 19
2017 GL 24 35 24 12 0 0 6 63 13 17
2014 GL 28 41 12 4 6 8 0 75 11 49
2014 GL-04 25 50 0 0 0 25 0 100 0 12
2011 GL 28 25 25 9 6 6 0 57 17 32

Question 35. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GL 18 50 0 27 0 5 0 71 29 22
2019 GL-08 30 40 0 30 0 0 0 70 30 10
2018 GL 35 20 20 20 0 5 0 58 21 20
2017 GL 18 47 18 6 0 6 6 73 7 17
2014 GL 25 34 16 14 4 6 0 63 20 49
2014 GL-04 42 25 8 0 0 25 0 89 0 12
2011 GL 22 19 34 6 13 3 3 43 20 32

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GL 14 27 23 27 5 5 0 43 33 22
2019 GL-08 10 20 30 30 10 0 0 30 40 10
2018 GL 15 40 15 20 5 5 0 58 26 20
2017 GL 18 35 6 29 0 6 6 60 33 17
2014 GL 14 37 16 14 4 14 0 60 22 49
2014 GL-04 17 33 17 0 0 33 0 75 0 12
2011 GL 9 33 15 24 12 6 0 45 39 33

Question 37. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GL 9 23 27 18 18 5 0 33 38 22
2019 GL-08 10 10 30 20 30 0 0 20 50 10
2018 GL 16 37 16 21 5 5 0 56 28 19
2017 GL 6 41 12 12 12 12 6 57 29 17
2014 GL 20 31 17 19 6 6 0 55 27 48
2014 GL-04 25 25 8 17 0 25 0 67 22 12
2011 GL 6 30 27 21 12 3 0 38 34 33

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GL 9 14 14 5 9 32 18 45 27 22
2019 GL-08 10 10 10 0 10 50 10 50 25 10
Top of Page

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GL 18 45 18 14 0 5 0 67 14 22
2019 GL-08 30 20 20 20 0 10 0 56 22 10
2018 GL 30 20 45 5 0 0 0 50 5 20
2017 GL 35 29 24 6 6 0 0 65 12 17
2014 GL 28 39 18 8 6 0 0 67 14 49
2014 GL-04 25 67 0 8 0 0 0 92 8 12
2011 GL 27 39 18 9 3 0 3 69 13 33

Question 40. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GL 14 23 27 23 14 0 0 36 36 22
2019 GL-08 30 10 20 20 20 0 0 40 40 10

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GL 23 27 23 14 14 0 0 50 27 22
2019 GL-08 30 10 10 30 20 0 0 40 50 10
2018 GL 25 30 15 25 5 0 0 55 30 20
2017 GL 24 59 6 6 6 0 0 82 12 17
2014 GL 36 31 14 6 8 4 0 70 15 49
2014 GL-04 25 25 17 8 17 8 0 55 27 12
2011 GL 39 30 18 0 6 3 3 74 6 33

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GL 23 41 18 14 5 0 0 64 18 22
2019 GL-08 30 10 30 20 10 0 0 40 30 10
2018 GL 26 37 26 5 0 5 0 67 6 19

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GL 14 36 14 14 23 0 0 50 36 22
2019 GL-08 30 10 0 30 30 0 0 40 60 10
2018 GL 25 30 25 10 5 5 0 58 16 20
2017 GL 18 41 0 0 18 24 0 77 23 17
2014 GL 25 30 16 8 18 2 0 56 27 49
2014 GL-04 33 17 25 8 8 8 0 55 18 12
2011 GL 13 32 16 23 10 0 6 48 34 31

Question 44. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GL 14 32 23 18 14 0 0 45 32 22
2019 GL-08 20 20 20 10 30 0 0 40 40 10
2018 GL 25 25 30 10 5 5 0 53 16 20
2017 GL 18 41 18 6 12 6 0 63 19 17
2014 GL 16 33 20 14 10 4 2 52 26 49
2014 GL-04 8 42 8 25 8 8 0 55 36 12
2011 GL 15 36 24 15 9 0 0 52 24 33

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GL 9 27 5 32 23 0 5 38 57 22
2019 GL-08 20 20 10 10 30 0 10 44 44 10
2018 GL 20 25 15 25 10 0 5 47 37 20
2017 GL 29 35 6 12 12 0 6 69 25 17
2014 GL 18 18 23 18 23 0 0 37 41 49
2014 GL-04 8 17 33 25 17 0 0 25 42 12
2011 GL 9 24 15 18 15 0 18 41 41 33

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GL 59 27 5 5 0 5 0 90 5 22
2019 GL-08 60 20 10 0 0 10 0 89 0 10

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GL 41 18 0 0 9 9 23 87 13 22
2019 GL-08 40 10 0 0 10 10 30 83 17 10

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GL 33 24 14 10 10 0 10 63 21 21
2019 GL-08 40 10 20 10 10 0 10 56 22 10

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GL 45 18 14 5 14 0 5 67 19 22
2019 GL-08 50 0 10 10 20 0 10 56 33 10

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GL 29 19 10 14 14 5 10 56 33 21
2019 GL-08 30 20 20 0 10 10 10 63 13 10

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GL 43 33 10 0 5 5 5 84 5 21
2019 GL-08 50 30 0 0 0 10 10 100 0 10

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GL 86 5 5 5 0 0 0 91 5 22
2019 GL-08 70 10 10 10 0 0 0 80 10 10

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GL 81 5 5 0 0 0 10 95 0 21
2019 GL-08 70 10 10 0 0 0 10 89 0 10

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GL 14 43 14 10 10 5 5 63 21 21
2019 GL-08 30 10 20 10 20 0 10 44 33 10
2018 GL 25 45 15 5 5 5 0 74 11 20
2017 GL 35 47 12 0 0 6 0 88 0 17

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GL 9 64 14 0 9 0 5 76 10 22
2019 GL-08 20 30 20 0 20 0 10 56 22 10
2018 GL 45 45 5 5 0 0 0 90 5 20
2017 GL 47 41 6 6 0 0 0 88 6 17
2014 GL 51 33 8 2 4 2 0 85 6 49
2014 GL-04 75 25 0 0 0 0 0 100 0 12
2011 GL 27 39 21 12 0 0 0 67 12 33

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GL 24 52 10 0 5 0 10 84 5 21
2018 GL 40 35 15 0 0 10 0 83 0 20
2017 GL 47 41 12 0 0 0 0 88 0 17
2014 GL 45 35 12 4 2 2 0 82 6 49
2014 GL-04 67 33 0 0 0 0 0 100 0 12

Question 50. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GL 27 45 14 9 0 0 5 76 10 22
2019 GL-08 30 30 10 20 0 0 10 67 22 10
2018 GL 45 40 10 5 0 0 0 85 5 20
2017 GL 53 47 0 0 0 0 0 100 0 17
2014 GL 52 31 8 2 4 2 0 85 6 48
2014 GL-04 67 33 0 0 0 0 0 100 0 12
2011 GL 27 42 12 15 3 0 0 70 18 33

Question 51. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GL 27 36 14 14 5 0 5 67 19 22
2019 GL-08 30 20 0 30 10 0 10 56 44 10
2018 GL 37 32 26 5 0 0 0 68 5 19
2017 GL 59 29 6 0 6 0 0 88 6 17
2014 GL 39 32 16 6 6 0 0 71 12 49
2014 GL-04 50 42 8 0 0 0 0 92 0 12
2011 GL 38 31 13 16 3 0 0 69 19 32

Question 52. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GL 24 43 10 14 5 0 5 70 20 21
2018 GL 40 35 20 5 0 0 0 75 5 20
2017 GL 47 41 6 0 6 0 0 88 6 17
2014 GL 31 36 25 2 6 0 0 67 8 49
2014 GL-04 50 33 17 0 0 0 0 83 0 12
2011 GL 28 38 9 22 3 0 0 66 25 32

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GL 23 36 14 14 9 0 5 62 24 22
2019 GL-08 30 10 10 20 20 0 10 44 44 10
2018 GL 15 40 30 5 0 5 5 61 6 20
2017 GL 35 29 18 0 0 12 6 79 0 17
2014 GL 27 32 20 6 10 4 0 62 17 49
2014 GL-04 25 33 25 0 8 8 0 64 9 12
2011 GL 31 22 19 16 6 6 0 57 23 32
Top of Page

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2019 GL 18 45 36 22
2019 GL-08 20 40 40 10
2018 GL 15 55 30 20
2017 GL 6 59 35 17
2014 GL 25 39 36 49
2014 GL-04 50 8 42 12
2011 GL 15 61 24 33
Top of Page

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GL 27 41 18 9 5 0 0 68 14 22
2019 GL-08 40 30 10 20 0 0 0 70 20 10

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GL 43 38 5 5 5 5 0 85 10 21
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GL 9 18 14 23 14 9 14 35 47 22
2019 GL-08 20 0 10 40 10 0 20 25 63 10
2018 GL 30 10 20 10 15 15 0 47 29 20
2017 GL 12 29 24 12 0 24 0 54 15 17
2014 GL 27 23 16 10 6 14 4 60 20 49
2014 GL-04 25 8 8 8 0 33 17 67 17 12

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GL 27 27 9 14 14 0 9 60 30 22
2019 GL-08 30 10 20 20 10 0 10 44 33 10
2018 GL 32 37 16 5 5 5 0 72 11 19
2017 GL 29 47 12 6 0 6 0 81 6 17
2014 GL 37 30 14 4 6 6 2 73 11 49
2014 GL-04 25 33 8 0 0 25 8 88 0 12
2011 GL 36 27 21 9 3 3 0 66 13 33
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 GL 0 100 22
2019 GL-08 0 100 10

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GL 14 14 41 9 0 9 14 35 12 22
2019 GL-08 20 0 50 10 0 10 10 25 13 10
2018 GL 20 25 40 0 0 15 0 53 0 20
2017 GL 18 24 12 6 0 41 0 70 10 17
2014 GL 27 25 18 2 4 20 4 68 8 49
2014 GL-04 25 17 8 0 0 33 17 83 0 12

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GL 27 32 23 9 5 0 5 62 14 22
2019 GL-08 30 20 30 10 10 0 0 50 20 10
2018 GL 25 50 20 0 0 5 0 79 0 20
2017 GL 35 24 18 6 0 18 0 71 7 17
2014 GL 37 31 16 2 4 10 0 75 7 49
2014 GL-04 33 33 8 0 0 25 0 89 0 12
2011 GL 42 42 12 0 0 3 0 88 0 33
Top of Page

Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GL 14 27 32 23 0 0 5 43 24 22
2019 GL-08 20 20 40 20 0 0 0 40 20 10
2018 GL 15 35 30 10 10 0 0 50 20 20
2017 GL 24 24 35 6 12 0 0 47 18 17

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GL 45 23 14 9 5 0 5 71 14 22
2019 GL-08 40 30 10 10 10 0 0 70 20 10
2018 GL 25 45 10 5 15 0 0 70 20 20
2017 GL 65 12 6 12 6 0 0 76 18 17

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GL 43 19 10 14 5 0 10 68 21 21
2019 GL-08 50 10 20 20 0 0 0 60 20 10
2018 GL 50 30 15 0 5 0 0 80 5 20
2017 GL 53 29 12 0 6 0 0 82 6 17

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GL 29 33 10 5 19 0 5 65 25 21
2019 GL-08 30 40 10 0 20 0 0 70 20 10
2018 GL 25 40 5 10 20 0 0 65 30 20
2017 GL 59 18 12 6 6 0 0 76 12 17

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GL 71 10 10 0 0 0 10 89 0 21
2019 GL-08 70 0 20 0 0 0 10 78 0 10
2018 GL 60 20 10 0 10 0 0 80 10 20
2017 GL 76 12 6 0 6 0 0 88 6 17

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GL 50 27 5 9 5 0 5 81 14 22
2019 GL-08 50 30 10 10 0 0 0 80 10 10
2018 GL 35 40 5 10 5 0 5 79 16 20
2017 GL 71 18 12 0 0 0 0 88 0 17

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GL 32 27 18 14 5 0 5 62 19 22
2019 GL-08 40 20 10 20 10 0 0 60 30 10
2018 GL 25 60 15 0 0 0 0 85 0 20
2017 GL 47 35 12 0 6 0 0 82 6 17

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GL 41 23 18 14 0 0 5 67 14 22
2019 GL-08 50 10 10 30 0 0 0 60 30 10
2018 GL 35 30 35 0 0 0 0 65 0 20
2017 GL 41 29 18 6 0 6 0 75 6 17

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GL 50 14 14 5 14 0 5 67 19 22
2019 GL-08 50 10 10 10 20 0 0 60 30 10
2018 GL 35 30 25 10 0 0 0 65 10 20
2017 GL 47 24 24 6 0 0 0 71 6 17

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GL 32 23 18 23 0 0 5 57 24 22
2019 GL-08 40 20 10 30 0 0 0 60 30 10

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GL 59 27 14 0 0 0 0 86 0 22
2019 GL-08 60 40 0 0 0 0 0 100 0 10
2018 GL 42 42 11 5 0 0 0 84 5 19
2017 GL 75 25 0 0 0 0 0 100 0 16

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GL 64 14 14 5 0 0 5 81 5 22
2019 GL-08 60 20 20 0 0 0 0 80 0 10
2018 GL 55 15 20 10 0 0 0 70 10 20
2017 GL 65 24 6 6 0 0 0 88 6 17

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GL 91 0 5 0 0 0 5 95 0 22
2019 GL-08 100 0 0 0 0 0 0 100 0 10
2018 GL 75 15 10 0 0 0 0 90 0 20

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GL 59 18 9 9 5 0 0 77 14 22
2019 GL-08 50 20 10 10 10 0 0 70 20 10
2018 GL 79 11 0 5 5 0 0 89 11 19
2017 GL 94 6 0 0 0 0 0 100 0 17

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GL 55 23 9 9 5 0 0 77 14 22
2019 GL-08 60 10 10 20 0 0 0 70 20 10
2018 GL 40 25 20 10 5 0 0 65 15 20
2017 GL 53 24 12 12 0 0 0 76 12 17

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GL 48 24 0 10 19 0 0 71 29 21
2019 GL-08 40 20 0 10 30 0 0 60 40 10
2018 GL 50 25 20 0 5 0 0 75 5 20
2017 GL 65 18 0 18 0 0 0 82 18 17

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GL 62 19 0 5 0 0 14 94 6 21
2019 GL-08 80 10 0 0 0 0 10 100 0 10
2018 GL 45 15 5 0 0 0 35 92 0 20
2017 GL 59 6 12 0 0 0 24 85 0 17

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GL 73 18 0 0 0 0 9 100 0 22
2019 GL-08 80 10 0 0 0 0 10 100 0 10
2018 GL 70 15 5 0 5 0 5 89 5 20
2017 GL 82 6 6 0 0 0 6 94 0 17

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GL 64 14 14 5 0 0 5 81 5 22
2019 GL-08 60 10 30 0 0 0 0 70 0 10
2018 GL 75 15 0 5 5 0 0 90 10 20
2017 GL 81 6 6 0 0 0 6 93 0 16

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GL 68 23 0 0 5 0 5 95 5 22
2019 GL-08 70 30 0 0 0 0 0 100 0 10
2018 GL 67 28 0 0 6 0 0 94 6 18
2017 GL 59 41 0 0 0 0 0 100 0 17

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GL 32 27 23 9 5 0 5 62 14 22
2019 GL-08 40 10 40 0 10 0 0 50 10 10
2018 GL 20 40 15 20 5 0 0 60 25 20
2017 GL 18 41 35 6 0 0 0 59 6 17

Question 76. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GL 0 32 9 36 23 0 0 59 32 22
2019 GL-08 0 40 20 20 20 0 0 40 40 10
2018 GL 5 20 20 35 20 0 0 55 25 20
2017 GL 0 12 35 41 6 0 6 50 13 17

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GL 32 36 9 14 9 0 0 68 23 22
2019 GL-08 20 30 10 30 10 0 0 50 40 10
2018 GL 35 40 15 5 5 0 0 75 10 20
2017 GL 19 31 6 19 13 6 6 57 36 16

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GL 36 18 5 23 18 0 0 55 41 22
2019 GL-08 30 10 10 10 40 0 0 40 50 10
2018 GL 25 35 15 20 5 0 0 60 25 20
2017 GL 29 41 12 12 6 0 0 71 18 17
Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 GL 9 91 22
2019 GL-08 0 100 10
2014 GL-04 0 100 12
Top of Page

Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GL 23 27 27 9 9 5 0 24 76 22
2019 GL-08 20 30 20 10 10 10 0 22 78 10
2018 GL 20 30 20 15 10 5 0 21 79 20
2017 GL 24 29 18 12 18 0 0 24 76 17

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 GL 44 56 16

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 GL 50 50 16
2018 GL 47 53 15

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GL 13 19 25 13 19 6 6 36 36 16
2018 GL 0 33 13 20 33 0 0 33 53 15
2017 GL 8 15 15 23 23 0 15 27 55 13

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GL 6 31 19 25 13 6 0 40 40 16
2018 GL 0 20 13 20 47 0 0 20 67 15
2017 GL 0 8 15 46 31 0 0 8 77 13

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 GL 41 36 5 5 5 0 9 85 10 22
2019 GL-08 40 40 10 10 0 0 0 80 10 10
2018 GL 40 20 15 5 5 5 10 71 12 20
Report a problem on this page
Date modified: