2019 Public Service Employee Survey Results for Canadian Food Inspection Agency by Question 94. Please indicate your occupational group and level. Occupational group and level - CS

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 25 48 9 8 8 0 0 74 17 106
2019 CS-02 19 38 11 16 16 0 0 57 32 37
2019 CS-03 31 45 14 3 7 0 0 76 10 29
2019 CS-04 19 62 5 10 5 0 0 81 14 21
2017 CS 31 50 4 12 3 0 0 81 15 124
2017 CS-02 26 43 3 23 5 0 0 69 28 39
2017 CS-03 25 56 6 8 6 0 0 81 14 36
2017 CS-04 45 46 5 5 0 0 0 91 5 22
2014 CS 27 51 8 12 2 0 0 78 14 162
2014 CS-01 13 58 13 17 0 0 0 71 17 24
2014 CS-02 34 51 3 11 2 0 0 85 12 65
2014 CS-03 27 41 15 12 5 0 0 68 17 41
2014 CS-04 15 60 10 15 0 0 0 75 15 20
2014 CS-05 40 60 0 0 0 0 0 100 0 10
2011 CS 21 50 6 14 9 0 0 72 22 169
2011 CS-01 24 38 5 19 14 0 0 62 33 21
2011 CS-02 21 54 4 10 12 0 0 74 22 78
2011 CS-03 18 51 8 15 8 0 0 69 23 39
2011 CS-04 32 41 14 14 0 0 0 73 14 22
2008 CS 35 43 5 13 3 0 0 78 17 115
2008 CS-01 35 24 12 24 6 0 0 59 29 17
2008 CS-02 27 55 6 10 2 0 0 82 12 51
2008 CS-03 31 44 3 16 6 0 0 75 22 32

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 61 18 7 10 3 0 1 80 13 106
2019 CS-02 59 8 16 14 0 0 3 69 14 37
2019 CS-03 62 21 0 14 3 0 0 83 17 29
2019 CS-04 57 29 0 5 10 0 0 86 14 21
2017 CS 60 18 7 11 2 1 1 79 13 123
2017 CS-02 66 10 5 15 0 3 0 79 16 39
2017 CS-03 57 26 3 11 3 0 0 83 14 35
2017 CS-04 63 23 5 9 0 0 0 86 9 22
2014 CS 62 24 6 4 2 0 1 87 7 162
2014 CS-01 54 25 8 4 8 0 0 79 13 24
2014 CS-02 57 31 5 5 2 0 2 89 6 65
2014 CS-03 66 17 10 5 0 0 2 85 5 41
2014 CS-04 70 20 0 5 5 0 0 90 10 20
2014 CS-05 70 20 10 0 0 0 0 90 0 10
2011 CS 66 17 6 7 3 0 1 84 10 169
2011 CS-01 57 14 0 24 5 0 0 71 29 21
2011 CS-02 67 18 9 1 4 0 1 86 5 78
2011 CS-03 67 13 5 13 3 0 0 79 15 39
2011 CS-04 68 18 5 5 0 0 5 90 5 22
2008 CS 55 22 6 13 3 0 2 78 16 115
2008 CS-01 65 6 12 6 6 0 6 75 13 17
2008 CS-02 55 20 10 12 2 0 2 76 14 51
2008 CS-03 50 25 0 22 3 0 0 75 25 32

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 46 37 6 8 4 0 0 83 11 106
2019 CS-02 41 41 8 8 3 0 0 81 11 37
2019 CS-03 48 24 7 10 10 0 0 72 21 29
2019 CS-04 43 48 0 10 0 0 0 90 10 21
2017 CS 45 46 4 4 2 0 0 90 6 123
2017 CS-02 34 53 5 8 0 0 0 87 8 38
2017 CS-03 39 56 3 3 0 0 0 94 3 36
2017 CS-04 54 41 5 0 0 0 0 95 0 22
2014 CS 49 37 3 9 2 0 0 86 11 162
2014 CS-01 33 29 8 25 4 0 0 63 29 24
2014 CS-02 49 38 3 6 3 0 0 88 9 65
2014 CS-03 56 34 2 7 0 0 0 90 7 41
2014 CS-04 50 45 0 0 5 0 0 95 5 20
2014 CS-05 50 40 0 10 0 0 0 90 10 10
2011 CS 51 33 7 7 3 0 0 84 10 168
2011 CS-01 38 43 14 5 0 0 0 81 5 21
2011 CS-02 56 29 6 5 3 0 0 86 8 78
2011 CS-03 47 37 5 8 3 0 0 84 11 38
2011 CS-04 41 36 5 9 9 0 0 77 18 22

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 19 30 28 15 8 0 0 50 23 105
2019 CS-02 14 24 30 16 16 0 0 38 32 37
2019 CS-03 28 17 28 21 7 0 0 45 28 29
2019 CS-04 14 33 43 10 0 0 0 48 10 21
2018 CS 16 44 14 15 10 0 1 61 25 93
2018 CS-02 4 36 18 25 14 0 4 41 41 28
2018 CS-03 32 41 18 5 5 0 0 73 9 22
2018 CS-04 21 58 11 11 0 0 0 79 11 19
2017 CS 17 34 17 23 10 0 0 51 32 124
2017 CS-02 10 28 23 26 13 0 0 38 39 39
2017 CS-03 11 42 14 22 11 0 0 53 33 36
2017 CS-04 32 37 14 14 5 0 0 68 18 22
2014 CS 12 36 20 20 12 0 0 48 31 162
2014 CS-01 4 29 21 33 13 0 0 33 46 24
2014 CS-02 15 42 17 17 9 0 0 57 26 65
2014 CS-03 10 34 29 15 12 0 0 44 27 41
2014 CS-04 5 30 15 30 20 0 0 35 50 20
2014 CS-05 30 50 20 0 0 0 0 80 0 10
2011 CS 21 36 18 15 11 0 0 57 25 169
2011 CS-01 10 33 24 19 14 0 0 43 33 21
2011 CS-02 21 31 22 15 12 0 0 51 27 78
2011 CS-03 26 33 10 18 13 0 0 59 31 39
2011 CS-04 18 50 18 9 5 0 0 68 14 22
2008 CS 14 43 13 17 11 0 1 58 29 115
2008 CS-01 12 47 18 18 6 0 0 59 24 17
2008 CS-02 6 47 20 20 6 0 2 54 26 51
2008 CS-03 13 41 3 19 25 0 0 53 44 32

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 43 40 11 5 0 1 0 84 5 106
2019 CS-02 32 43 16 5 0 3 0 78 6 37
2019 CS-03 38 41 14 7 0 0 0 79 7 29
2019 CS-04 48 43 10 0 0 0 0 90 0 21
2017 CS 40 50 8 1 1 0 0 90 2 124
2017 CS-02 33 51 13 3 0 0 0 84 3 39
2017 CS-03 47 47 6 0 0 0 0 94 0 36
2017 CS-04 41 55 5 0 0 0 0 95 0 22
2014 CS 42 43 9 4 1 1 0 86 5 162
2014 CS-01 29 54 8 4 0 4 0 87 4 24
2014 CS-02 40 48 9 2 2 0 0 88 3 65
2014 CS-03 46 32 15 7 0 0 0 78 7 41
2014 CS-04 40 50 5 5 0 0 0 90 5 20
2014 CS-05 70 20 0 10 0 0 0 90 10 10

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 47 29 10 8 6 0 0 76 13 106
2019 CS-02 41 35 8 11 5 0 0 76 16 37
2019 CS-03 59 21 10 3 7 0 0 79 10 29
2019 CS-04 43 24 19 10 5 0 0 67 14 21
2018 CS 48 34 5 4 6 0 1 84 11 93
2018 CS-02 46 32 7 7 4 0 4 81 11 28
2018 CS-03 50 36 5 5 5 0 0 86 9 22
2018 CS-04 63 26 5 0 5 0 0 89 5 19
2017 CS 47 38 10 4 2 0 0 85 6 124
2017 CS-02 36 49 10 3 3 0 0 84 5 39
2017 CS-03 53 33 14 0 0 0 0 86 0 36
2017 CS-04 50 37 5 9 0 0 0 86 9 22
2014 CS 43 41 9 4 2 0 1 84 6 162
2014 CS-01 29 50 17 0 4 0 0 79 4 24
2014 CS-02 51 38 6 2 2 0 2 91 3 65
2014 CS-03 44 39 12 2 2 0 0 83 5 41
2014 CS-04 35 45 5 15 0 0 0 80 15 20
2014 CS-05 50 20 10 10 10 0 0 70 20 10
2011 CS 46 35 8 8 3 1 1 81 11 169
2011 CS-01 48 38 10 5 0 0 0 86 5 21
2011 CS-02 49 28 8 6 6 1 1 79 13 78
2011 CS-03 41 41 8 10 0 0 0 82 10 39
2011 CS-04 45 36 9 9 0 0 0 82 9 22

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 31 43 10 8 7 0 0 75 15 106
2019 CS-02 19 49 14 11 8 0 0 68 19 37
2019 CS-03 38 38 3 7 14 0 0 76 21 29
2019 CS-04 24 43 19 14 0 0 0 67 14 21
2018 CS 32 38 11 9 10 0 1 70 19 92
2018 CS-02 14 50 11 7 14 0 4 67 22 28
2018 CS-03 43 24 10 14 10 0 0 67 24 21
2018 CS-04 42 42 16 0 0 0 0 84 0 19
2017 CS 25 53 9 7 4 2 0 79 12 124
2017 CS-02 18 61 5 8 8 0 0 79 16 39
2017 CS-03 25 47 17 6 3 3 0 74 9 36
2017 CS-04 36 46 9 9 0 0 0 82 9 22
2014 CS 32 44 13 7 4 0 0 77 10 162
2014 CS-01 25 46 13 8 8 0 0 71 17 24
2014 CS-02 37 40 15 8 0 0 0 77 8 65
2014 CS-03 27 46 12 7 7 0 0 73 15 41
2014 CS-04 25 65 10 0 0 0 0 90 0 20
2014 CS-05 60 30 0 10 0 0 0 90 10 10
2011 CS 37 39 9 5 10 0 0 76 15 169
2011 CS-01 33 43 14 0 10 0 0 76 10 21
2011 CS-02 37 33 8 6 15 0 0 71 22 78
2011 CS-03 26 46 15 8 5 0 0 72 13 39
2011 CS-04 59 36 0 0 5 0 0 95 5 22
2008 CS 35 32 13 13 7 0 0 67 20 115
2008 CS-01 35 24 12 12 18 0 0 59 29 17
2008 CS-02 27 41 14 14 4 0 0 69 18 51
2008 CS-03 34 28 16 16 6 0 0 63 22 32

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 19 38 19 16 8 0 1 57 24 106
2019 CS-02 8 35 22 22 11 0 3 44 33 37
2019 CS-03 28 38 17 14 3 0 0 66 17 29
2019 CS-04 14 33 29 10 14 0 0 48 24 21
2018 CS 20 37 15 16 11 0 1 58 27 93
2018 CS-02 18 36 14 14 14 0 4 56 30 28
2018 CS-03 27 36 5 23 9 0 0 64 32 22
2018 CS-04 21 47 21 5 5 0 0 68 11 19
2017 CS 20 45 14 11 7 1 1 66 19 124
2017 CS-02 18 49 5 13 16 0 0 66 28 39
2017 CS-03 19 45 22 6 6 3 0 66 11 36
2017 CS-04 32 46 18 5 0 0 0 77 5 22
2014 CS 20 40 19 12 9 0 0 60 21 162
2014 CS-01 8 38 25 8 21 0 0 46 29 24
2014 CS-02 22 48 12 12 6 0 0 69 18 65
2014 CS-03 22 29 22 17 10 0 0 51 27 41
2014 CS-04 10 40 30 10 10 0 0 50 20 20
2014 CS-05 50 50 0 0 0 0 0 100 0 10
2011 CS 15 41 22 12 10 0 0 56 22 168
2011 CS-01 19 33 24 10 14 0 0 52 24 21
2011 CS-02 15 31 28 13 13 0 0 46 26 78
2011 CS-03 5 63 13 11 8 0 0 68 18 38
2011 CS-04 23 41 18 14 5 0 0 64 18 22

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 15 45 22 14 4 0 0 60 18 106
2019 CS-02 5 51 27 14 3 0 0 57 16 37
2019 CS-03 14 41 17 17 10 0 0 55 28 29
2019 CS-04 14 38 29 19 0 0 0 52 19 21
2018 CS 17 34 15 22 11 0 1 52 33 93
2018 CS-02 18 25 21 18 14 0 4 44 33 28
2018 CS-03 23 32 23 18 5 0 0 55 23 22
2018 CS-04 11 42 5 37 5 0 0 53 42 19
2017 CS 18 44 16 15 7 0 0 62 22 124
2017 CS-02 18 38 15 15 13 0 0 56 28 39
2017 CS-03 17 42 22 14 6 0 0 58 19 36
2017 CS-04 23 50 9 14 5 0 0 73 18 22

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 41 37 16 2 4 0 0 78 6 105
2019 CS-02 30 46 14 5 5 0 0 76 11 37
2019 CS-03 38 28 28 0 7 0 0 66 7 29
2019 CS-04 45 35 20 0 0 0 0 80 0 20
2018 CS 34 41 10 8 5 1 1 77 13 92
2018 CS-02 25 32 18 14 4 4 4 62 19 28
2018 CS-03 33 43 14 0 10 0 0 76 10 21
2018 CS-04 37 58 5 0 0 0 0 95 0 19
2017 CS 34 43 11 6 5 1 0 78 11 123
2017 CS-02 28 49 13 3 8 0 0 77 10 39
2017 CS-03 25 44 17 8 3 3 0 71 11 36
2017 CS-04 41 50 5 5 0 0 0 91 5 22
2014 CS 38 41 10 7 4 0 0 78 12 162
2014 CS-01 29 33 13 17 8 0 0 63 25 24
2014 CS-02 49 40 8 3 0 0 0 89 3 65
2014 CS-03 24 37 15 12 12 0 0 61 24 41
2014 CS-04 25 65 5 5 0 0 0 90 5 20
2014 CS-05 60 40 0 0 0 0 0 100 0 10
2011 CS 40 42 13 3 3 0 0 82 6 168
2011 CS-01 43 33 14 5 5 0 0 76 10 21
2011 CS-02 32 49 12 4 4 0 0 81 8 78
2011 CS-03 39 37 18 3 3 0 0 76 5 38
2011 CS-04 50 41 9 0 0 0 0 91 0 22
2008 CS 36 44 8 10 3 0 0 80 12 115
2008 CS-01 24 53 12 12 0 0 0 76 12 17
2008 CS-02 39 45 8 4 4 0 0 84 8 51
2008 CS-03 31 44 3 19 3 0 0 75 22 32

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 25 36 21 15 3 0 0 61 18 106
2019 CS-02 19 41 19 16 5 0 0 59 22 37
2019 CS-03 31 31 21 14 3 0 0 62 17 29
2019 CS-04 19 29 24 29 0 0 0 48 29 21
2018 CS 28 36 13 14 8 0 1 65 22 92
2018 CS-02 18 50 11 11 7 0 4 70 19 28
2018 CS-03 32 36 18 0 14 0 0 68 14 22
2018 CS-04 47 21 16 16 0 0 0 68 16 19
2017 CS 26 48 11 9 6 1 0 74 15 124
2017 CS-02 26 41 15 10 8 0 0 66 18 39
2017 CS-03 17 50 19 6 6 3 0 69 11 36
2017 CS-04 36 50 5 5 5 0 0 86 9 22

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 47 35 13 4 1 0 0 82 5 105
2019 CS-02 31 39 22 6 3 0 0 69 8 36
2019 CS-03 48 38 7 7 0 0 0 86 7 29
2019 CS-04 52 38 10 0 0 0 0 90 0 21
2018 CS 48 35 6 5 2 0 2 86 8 93
2018 CS-02 39 43 4 7 4 0 4 85 11 28
2018 CS-03 41 36 18 0 0 0 5 81 0 22
2018 CS-04 63 26 5 5 0 0 0 89 5 19
2017 CS 45 43 9 2 1 0 0 88 3 123
2017 CS-02 37 50 11 3 0 0 0 87 3 38
2017 CS-03 50 39 11 0 0 0 0 89 0 36
2017 CS-04 45 50 5 0 0 0 0 95 0 22
2014 CS 59 31 7 1 3 0 0 90 4 162
2014 CS-01 63 17 8 4 8 0 0 79 13 24
2014 CS-02 57 40 3 0 0 0 0 97 0 65
2014 CS-03 59 22 12 0 7 0 0 80 7 41
2014 CS-04 55 35 10 0 0 0 0 90 0 20
2014 CS-05 80 20 0 0 0 0 0 100 0 10
2011 CS 60 31 4 2 4 0 0 91 5 169
2011 CS-01 62 29 5 0 5 0 0 90 5 21
2011 CS-02 50 35 6 3 6 0 0 85 9 78
2011 CS-03 64 33 3 0 0 0 0 97 0 39
2011 CS-04 73 23 0 5 0 0 0 95 5 22

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 22 49 17 9 4 0 0 70 12 105
2019 CS-02 17 44 22 11 6 0 0 61 17 36
2019 CS-03 28 38 24 7 3 0 0 66 10 29
2019 CS-04 10 62 14 10 5 0 0 71 14 21
2018 CS 23 38 15 13 10 0 1 62 23 92
2018 CS-02 14 29 25 14 14 0 4 44 30 28
2018 CS-03 29 33 19 14 5 0 0 62 19 21
2018 CS-04 32 47 5 16 0 0 0 79 16 19
2017 CS 33 39 13 9 6 0 0 72 15 123
2017 CS-02 21 39 18 5 16 0 0 60 21 38
2017 CS-03 31 42 17 11 0 0 0 72 11 36
2017 CS-04 63 37 0 0 0 0 0 100 0 22
2014 CS 23 43 15 11 8 0 0 66 19 162
2014 CS-01 25 33 13 8 21 0 0 58 29 24
2014 CS-02 23 37 17 17 6 0 0 60 23 65
2014 CS-03 27 41 20 5 7 0 0 68 12 41
2014 CS-04 15 65 5 15 0 0 0 80 15 20
2014 CS-05 30 60 10 0 0 0 0 90 0 10
2011 CS 36 37 12 8 8 0 0 72 16 169
2011 CS-01 29 29 24 14 5 0 0 57 19 21
2011 CS-02 32 32 13 10 13 0 0 64 23 78
2011 CS-03 33 46 10 3 8 0 0 79 10 39
2011 CS-04 41 50 5 5 0 0 0 91 5 22

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 28 42 15 7 8 0 0 71 14 106
2019 CS-02 19 38 14 14 16 0 0 57 30 37
2019 CS-03 38 34 17 7 3 0 0 72 10 29
2019 CS-04 14 67 14 0 5 0 0 81 5 21
2018 CS 33 29 18 10 7 0 3 64 17 92
2018 CS-02 11 32 32 11 7 0 7 46 19 28
2018 CS-03 33 24 29 5 5 0 5 60 10 21
2018 CS-04 58 26 0 11 5 0 0 84 16 19
2017 CS 32 40 14 7 7 0 0 72 14 122
2017 CS-02 27 30 16 13 13 0 0 57 27 37
2017 CS-03 25 47 17 8 3 0 0 72 11 36
2017 CS-04 54 37 5 5 0 0 0 91 5 22
2014 CS 24 40 15 14 7 1 0 64 21 162
2014 CS-01 25 29 8 33 4 0 0 54 38 24
2014 CS-02 25 37 17 12 8 2 0 63 20 65
2014 CS-03 27 44 12 7 10 0 0 71 17 41
2014 CS-04 15 45 20 10 10 0 0 60 20 20
2014 CS-05 30 50 20 0 0 0 0 80 0 10

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 25 39 17 14 5 0 0 64 19 105
2019 CS-02 19 38 14 24 5 0 0 57 30 37
2019 CS-03 34 31 17 10 7 0 0 66 17 29
2019 CS-04 15 45 30 10 0 0 0 60 10 20
2018 CS 25 32 17 15 10 0 1 58 25 93
2018 CS-02 11 32 29 11 14 0 4 44 26 28
2018 CS-03 32 27 23 9 9 0 0 59 18 22
2018 CS-04 37 37 5 16 5 0 0 74 21 19
2017 CS 28 42 13 11 6 0 0 70 17 123
2017 CS-02 18 37 21 16 8 0 0 55 24 38
2017 CS-03 28 50 8 6 8 0 0 78 14 36
2017 CS-04 41 41 9 9 0 0 0 82 9 22
2014 CS 23 44 20 8 4 0 0 68 12 162
2014 CS-01 21 33 17 17 13 0 0 54 29 24
2014 CS-02 29 48 15 6 2 0 0 77 8 65
2014 CS-03 27 37 22 10 5 0 0 63 15 41
2014 CS-04 10 55 25 5 5 0 0 65 10 20
2014 CS-05 10 70 20 0 0 0 0 80 0 10
2011 CS 39 39 16 5 1 0 0 78 6 169
2011 CS-01 48 38 5 10 0 0 0 86 10 21
2011 CS-02 42 33 17 5 3 0 0 76 8 78
2011 CS-03 28 49 21 3 0 0 0 77 3 39
2011 CS-04 32 45 23 0 0 0 0 77 0 22

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 35 44 13 5 3 0 0 79 8 106
2019 CS-02 19 59 11 5 5 0 0 78 11 37
2019 CS-03 45 34 14 7 0 0 0 79 7 29
2019 CS-04 29 33 29 5 5 0 0 62 10 21
2018 CS 35 34 12 14 4 0 1 69 19 92
2018 CS-02 22 52 7 7 7 0 4 77 15 27
2018 CS-03 36 23 23 14 5 0 0 59 18 22
2018 CS-04 37 32 11 21 0 0 0 68 21 19
2017 CS 35 50 7 7 2 0 0 85 9 123
2017 CS-02 29 47 13 8 3 0 0 76 10 38
2017 CS-03 28 64 6 3 0 0 0 92 3 36
2017 CS-04 41 41 5 14 0 0 0 82 14 22
2014 CS 38 43 10 4 4 0 0 81 8 162
2014 CS-01 38 42 4 8 8 0 0 79 17 24
2014 CS-02 40 46 9 3 2 0 0 86 5 65
2014 CS-03 37 37 17 2 7 0 0 73 10 41
2014 CS-04 35 50 10 5 0 0 0 85 5 20
2014 CS-05 50 40 10 0 0 0 0 90 0 10
2011 CS 43 38 7 5 7 0 0 81 12 169
2011 CS-01 43 38 14 0 5 0 0 81 5 21
2011 CS-02 44 33 6 6 10 0 0 77 17 78
2011 CS-03 31 46 10 5 8 0 0 77 13 39
2011 CS-04 59 36 0 5 0 0 0 95 5 22
2008 CS 39 39 14 8 0 0 0 78 8 115
2008 CS-01 41 41 12 6 0 0 0 82 6 17
2008 CS-02 31 37 22 10 0 0 0 69 10 51
2008 CS-03 38 50 9 3 0 0 0 88 3 32

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 26 33 27 9 3 0 1 60 12 106
2019 CS-02 41 32 19 5 3 0 0 73 8 37
2019 CS-03 24 41 24 7 0 0 3 68 7 29
2019 CS-04 10 19 48 19 5 0 0 29 24 21
2018 CS 33 33 13 15 2 1 2 69 18 93
2018 CS-02 39 36 11 11 0 0 4 78 11 28
2018 CS-03 41 32 14 14 0 0 0 73 14 22
2018 CS-04 16 37 16 21 11 0 0 53 32 19
2017 CS 33 32 19 12 2 2 1 67 14 124
2017 CS-02 51 34 13 3 0 0 0 85 3 39
2017 CS-03 30 47 14 8 0 0 0 78 8 36
2017 CS-04 14 23 32 23 9 0 0 37 32 22
2014 CS 40 36 15 7 2 0 1 76 9 162
2014 CS-01 42 46 4 8 0 0 0 88 8 24
2014 CS-02 55 31 12 0 0 0 2 88 0 65
2014 CS-03 39 34 17 10 0 0 0 73 10 41
2014 CS-04 10 40 35 10 5 0 0 50 15 20
2014 CS-05 10 30 10 30 20 0 0 40 50 10
2011 CS 38 34 13 8 7 0 0 72 15 169
2011 CS-01 48 29 10 10 5 0 0 76 14 21
2011 CS-02 44 38 6 6 5 0 0 82 12 78
2011 CS-03 36 36 15 5 8 0 0 72 13 39
2011 CS-04 27 27 23 14 9 0 0 55 23 22
2008 CS 25 39 23 8 6 0 0 63 14 114
2008 CS-01 59 24 12 0 6 0 0 82 6 17
2008 CS-02 22 48 22 4 4 0 0 70 8 50
2008 CS-03 16 34 34 9 6 0 0 50 16 32

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 16 42 32 6 4 1 0 10 58 106
2019 CS-02 16 38 32 8 3 3 0 11 56 37
2019 CS-03 17 41 34 3 3 0 0 7 59 29
2019 CS-04 24 48 19 5 5 0 0 10 71 21
2018 CS 18 30 39 6 4 1 1 11 49 93
2018 CS-02 14 32 39 4 7 0 4 11 48 28
2018 CS-03 9 41 41 5 5 0 0 9 50 22
2018 CS-04 37 16 42 5 0 0 0 5 53 19
2017 CS 9 35 39 11 3 1 2 15 45 124
2017 CS-02 10 31 38 15 0 3 3 16 43 39
2017 CS-03 11 39 36 6 6 0 3 11 52 36
2017 CS-04 9 41 32 9 9 0 0 19 50 22
2014 CS 12 31 35 17 3 0 2 20 44 162
2014 CS-01 8 38 29 17 0 0 8 18 50 24
2014 CS-02 8 28 32 23 8 0 2 31 36 65
2014 CS-03 20 27 39 12 0 0 2 13 48 41
2014 CS-04 20 45 30 5 0 0 0 5 65 20
2014 CS-05 0 30 50 20 0 0 0 20 30 10
2011 CS 12 28 37 18 2 1 1 21 41 169
2011 CS-01 10 10 33 38 10 0 0 48 19 21
2011 CS-02 10 23 41 19 1 3 3 22 35 78
2011 CS-03 15 38 31 13 3 0 0 15 54 39
2011 CS-04 18 27 45 9 0 0 0 9 45 22
2008 CS 19 32 26 15 7 1 0 22 52 115
2008 CS-01 6 24 24 29 12 6 0 44 31 17
2008 CS-02 14 35 27 14 10 0 0 24 49 51
2008 CS-03 31 28 28 9 3 0 0 13 59 32

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 26 29 25 14 4 1 1 18 57 106
2019 CS-02 24 30 24 14 5 0 3 19 56 37
2019 CS-03 34 24 28 7 3 3 0 11 61 29
2019 CS-04 33 29 14 19 5 0 0 24 62 21
2018 CS 27 29 29 9 4 0 1 13 57 92
2018 CS-02 18 32 39 4 4 0 4 7 52 28
2018 CS-03 24 29 19 19 10 0 0 29 52 21
2018 CS-04 37 32 32 0 0 0 0 0 68 19
2017 CS 12 24 38 13 8 2 2 22 38 123
2017 CS-02 10 18 44 13 8 5 3 22 30 39
2017 CS-03 11 37 29 14 6 0 3 21 50 35
2017 CS-04 9 18 54 9 9 0 0 19 27 22
2014 CS 20 28 22 19 4 3 4 25 51 162
2014 CS-01 17 29 13 17 8 8 8 30 55 24
2014 CS-02 18 20 20 28 6 3 5 37 42 65
2014 CS-03 22 32 22 20 0 2 2 21 56 41
2014 CS-04 25 40 35 0 0 0 0 0 65 20
2014 CS-05 0 40 40 10 10 0 0 20 40 10
2011 CS 17 29 30 12 8 1 4 21 48 169
2011 CS-01 19 19 33 14 14 0 0 29 38 21
2011 CS-02 12 27 27 14 12 3 6 28 42 78
2011 CS-03 21 28 38 8 3 0 3 11 50 39
2011 CS-04 23 41 27 9 0 0 0 9 64 22
2008 CS 15 23 28 18 14 2 0 33 39 115
2008 CS-01 12 29 24 6 24 6 0 31 44 17
2008 CS-02 16 18 24 24 18 2 0 42 34 51
2008 CS-03 13 28 34 16 9 0 0 25 41 32

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 23 29 30 10 3 3 2 14 54 106
2019 CS-02 24 38 14 11 3 5 5 15 70 37
2019 CS-03 28 31 31 7 3 0 0 10 59 29
2019 CS-04 24 19 43 10 5 0 0 14 43 21
2018 CS 29 29 26 10 1 3 1 11 61 92
2018 CS-02 25 29 25 14 0 4 4 15 58 28
2018 CS-03 14 45 27 9 0 5 0 10 62 22
2018 CS-04 39 28 22 11 0 0 0 11 67 18
2017 CS 24 32 29 8 3 2 1 12 58 123
2017 CS-02 23 26 36 8 3 5 0 11 51 39
2017 CS-03 26 34 29 6 3 0 3 9 62 35
2017 CS-04 18 45 23 9 5 0 0 14 63 22
2014 CS 30 25 26 10 2 3 2 14 59 162
2014 CS-01 21 29 29 8 0 8 4 10 57 24
2014 CS-02 22 20 25 20 6 5 3 28 45 65
2014 CS-03 29 37 27 5 0 0 2 5 68 41
2014 CS-04 65 25 10 0 0 0 0 0 90 20
2014 CS-05 30 10 60 0 0 0 0 0 40 10
2011 CS 23 33 27 10 4 1 2 15 58 169
2011 CS-01 19 38 33 0 10 0 0 10 57 21
2011 CS-02 22 27 23 17 6 1 4 24 51 78
2011 CS-03 23 44 33 0 0 0 0 0 67 39
2011 CS-04 27 32 32 9 0 0 0 9 59 22
2008 CS 19 30 34 7 8 2 0 15 50 115
2008 CS-01 29 24 24 6 12 6 0 19 56 17
2008 CS-02 12 31 33 10 12 2 0 22 44 51
2008 CS-03 25 41 25 6 3 0 0 9 66 32

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 12 25 29 25 7 0 2 32 38 106
2019 CS-02 5 35 19 32 5 0 3 39 42 37
2019 CS-03 14 21 38 17 7 0 3 25 36 29
2019 CS-04 29 24 43 5 0 0 0 5 52 21
2018 CS 15 16 42 15 11 0 1 26 32 93
2018 CS-02 4 21 25 25 21 0 4 48 26 28
2018 CS-03 14 23 45 14 5 0 0 18 36 22
2018 CS-04 32 5 53 5 5 0 0 11 37 19
2017 CS 10 22 37 20 10 1 0 31 32 124
2017 CS-02 5 20 39 23 13 0 0 36 26 39
2017 CS-03 8 22 47 17 6 0 0 22 30 36
2017 CS-04 18 23 32 19 9 0 0 28 41 22
2014 CS 13 17 34 24 8 2 3 33 31 160
2014 CS-01 0 4 65 17 4 4 4 24 5 23
2014 CS-02 6 19 30 28 13 2 3 43 26 64
2014 CS-03 17 12 24 34 7 2 2 44 31 41
2014 CS-04 30 30 35 5 0 0 0 5 60 20
2014 CS-05 20 30 30 20 0 0 0 20 50 10
2011 CS 8 19 35 22 12 1 3 35 28 168
2011 CS-01 14 14 19 29 19 5 0 50 30 21
2011 CS-02 3 19 35 18 17 1 6 38 24 77
2011 CS-03 10 23 31 33 3 0 0 36 33 39
2011 CS-04 14 14 50 14 9 0 0 23 27 22
2008 CS 10 12 47 17 12 2 1 29 22 115
2008 CS-01 12 6 35 24 18 6 0 44 19 17
2008 CS-02 8 10 51 10 18 2 2 29 18 51
2008 CS-03 9 22 44 19 6 0 0 25 31 32

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 31 33 25 4 6 1 1 10 65 106
2019 CS-02 24 35 27 3 8 0 3 11 61 37
2019 CS-03 45 28 14 10 3 0 0 14 72 29
2019 CS-04 43 29 29 0 0 0 0 0 71 21
2018 CS 33 25 29 9 3 0 1 12 59 93
2018 CS-02 21 21 32 18 4 0 4 22 44 28
2018 CS-03 32 32 23 9 5 0 0 14 64 22
2018 CS-04 47 32 21 0 0 0 0 0 79 19
2017 CS 25 27 34 11 2 0 1 14 52 124
2017 CS-02 26 23 36 13 3 0 0 15 49 39
2017 CS-03 22 30 36 8 3 0 0 11 53 36
2017 CS-04 32 27 37 0 5 0 0 5 59 22
2014 CS 24 29 27 10 7 1 2 18 54 162
2014 CS-01 25 21 38 8 4 4 0 13 48 24
2014 CS-02 11 29 31 15 11 0 3 27 41 65
2014 CS-03 37 24 22 7 7 0 2 15 63 41
2014 CS-04 35 40 20 5 0 0 0 5 75 20
2014 CS-05 30 50 10 0 10 0 0 10 80 10
2011 CS 30 24 24 16 4 1 2 20 55 169
2011 CS-01 19 29 19 24 10 0 0 33 48 21
2011 CS-02 23 22 31 17 4 1 3 21 47 78
2011 CS-03 44 23 13 15 3 0 3 18 68 39
2011 CS-04 32 27 27 14 0 0 0 14 59 22
2008 CS 20 22 36 9 12 1 1 21 42 115
2008 CS-01 12 12 47 6 18 6 0 25 25 17
2008 CS-02 16 18 41 8 16 0 2 24 34 51
2008 CS-03 19 31 28 13 9 0 0 22 50 32

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 19 19 32 20 8 2 1 28 39 106
2019 CS-02 14 19 32 19 11 3 3 31 34 37
2019 CS-03 34 14 28 14 10 0 0 24 48 29
2019 CS-04 19 24 38 19 0 0 0 19 43 21
2018 CS 14 23 28 26 6 2 1 33 38 93
2018 CS-02 4 25 32 25 7 4 4 35 31 28
2018 CS-03 9 32 27 23 9 0 0 32 41 22
2018 CS-04 21 26 32 21 0 0 0 21 47 19
2017 CS 11 13 35 26 7 6 2 36 26 124
2017 CS-02 10 15 23 26 10 10 5 42 30 39
2017 CS-03 9 11 47 25 6 3 0 31 20 36
2017 CS-04 5 18 46 32 0 0 0 32 23 22
2014 CS 6 13 30 26 17 4 3 47 21 161
2014 CS-01 8 8 33 21 17 4 8 43 19 24
2014 CS-02 3 14 20 38 17 5 3 59 19 64
2014 CS-03 12 5 34 22 20 5 2 45 18 41
2014 CS-04 5 15 50 15 15 0 0 30 20 20
2014 CS-05 0 50 20 10 20 0 0 30 50 10
2011 CS 7 13 26 31 16 4 3 50 22 169
2011 CS-01 10 10 14 33 19 10 5 61 22 21
2011 CS-02 5 12 24 27 23 5 4 55 18 78
2011 CS-03 10 13 33 26 13 3 3 41 24 39
2011 CS-04 9 14 23 55 0 0 0 55 23 22
2008 CS 6 15 27 23 22 4 3 48 23 115
2008 CS-01 6 18 18 24 29 6 0 56 25 17
2008 CS-02 4 14 24 24 24 6 6 53 20 51
2008 CS-03 6 13 25 25 25 3 3 53 20 32

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 24 19 37 13 3 5 0 17 45 106
2019 CS-02 27 14 30 19 5 5 0 26 43 37
2019 CS-03 34 21 31 7 3 3 0 11 57 29
2019 CS-04 19 29 43 5 0 5 0 5 50 21
2018 CS 23 20 38 15 1 2 1 17 44 93
2018 CS-02 18 29 25 18 4 4 4 23 50 28
2018 CS-03 9 27 45 14 0 5 0 14 38 22
2018 CS-04 32 11 42 16 0 0 0 16 42 19
2017 CS 14 27 41 10 6 0 2 16 42 124
2017 CS-02 18 13 54 8 3 0 5 11 33 39
2017 CS-03 11 36 36 8 6 0 3 14 48 36
2017 CS-04 9 32 36 14 9 0 0 23 41 22
2014 CS 17 29 32 14 3 3 2 18 48 161
2014 CS-01 17 33 21 21 0 4 4 23 55 24
2014 CS-02 14 14 42 19 6 3 2 26 30 64
2014 CS-03 20 37 32 5 2 2 2 8 59 41
2014 CS-04 25 40 20 10 0 5 0 11 68 20
2014 CS-05 10 40 30 20 0 0 0 20 50 10

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 10 16 42 22 8 0 1 30 27 106
2019 CS-02 19 16 38 22 3 0 3 25 36 37
2019 CS-03 10 21 34 14 21 0 0 34 31 29
2019 CS-04 5 10 57 29 0 0 0 29 14 21
Top of Page

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 67 17 6 6 3 0 2 86 9 106
2019 CS-02 65 16 8 5 0 0 5 86 6 37
2019 CS-03 69 17 0 10 3 0 0 86 14 29
2019 CS-04 62 19 5 5 10 0 0 81 14 21
2017 CS 58 23 6 9 3 0 2 82 12 124
2017 CS-02 64 13 10 8 3 0 3 79 11 39
2017 CS-03 55 28 3 11 3 0 0 83 14 36
2017 CS-04 50 41 0 9 0 0 0 91 9 22
2014 CS 68 16 6 4 4 0 2 85 9 161
2014 CS-01 58 17 4 13 8 0 0 75 21 24
2014 CS-02 75 14 5 0 5 0 2 90 5 64
2014 CS-03 59 15 10 7 5 0 5 77 13 41
2014 CS-04 70 20 0 5 0 0 5 95 5 20
2014 CS-05 70 20 10 0 0 0 0 90 0 10
2011 CS 69 17 5 2 2 1 5 91 4 169
2011 CS-01 57 24 0 0 0 10 10 100 0 21
2011 CS-02 71 13 6 4 1 0 5 88 5 78
2011 CS-03 72 13 8 0 5 0 3 87 5 39
2011 CS-04 64 32 0 0 0 0 5 100 0 22
2008 CS 61 19 5 6 4 0 4 84 11 114
2008 CS-01 59 6 6 6 6 0 18 79 14 17
2008 CS-02 68 18 4 4 4 0 2 88 8 50
2008 CS-03 50 25 9 9 6 0 0 75 16 32

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 34 30 21 3 2 4 6 72 5 105
2019 CS-02 32 35 22 0 0 5 5 76 0 37
2019 CS-03 36 29 21 4 0 4 7 72 4 28
2019 CS-04 29 29 33 0 5 0 5 60 5 21
2018 CS 31 27 18 5 5 9 4 67 12 93
2018 CS-02 25 21 25 4 7 11 7 57 13 28
2018 CS-03 23 41 18 5 5 5 5 70 10 22
2018 CS-04 53 21 11 5 0 11 0 82 6 19
2017 CS 30 31 23 3 1 8 4 69 5 124
2017 CS-02 28 28 23 0 0 16 5 71 0 39
2017 CS-03 22 33 28 6 3 3 6 60 9 36
2017 CS-04 50 28 14 9 0 0 0 77 9 22
2014 CS 33 30 19 5 4 4 5 69 10 162
2014 CS-01 21 33 21 4 8 0 13 62 14 24
2014 CS-02 42 23 23 5 0 5 3 70 5 65
2014 CS-03 32 24 22 10 2 2 7 62 14 41
2014 CS-04 40 35 10 0 5 10 0 83 6 20
2014 CS-05 0 90 0 0 10 0 0 90 10 10

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 47 35 8 6 1 2 1 84 7 106
2019 CS-02 35 41 8 11 0 3 3 80 11 37
2019 CS-03 69 17 10 0 0 3 0 89 0 29
2019 CS-04 43 48 10 0 0 0 0 90 0 21
2018 CS 45 33 6 5 6 2 1 81 12 93
2018 CS-02 32 46 7 0 7 4 4 85 8 28
2018 CS-03 41 41 14 5 0 0 0 82 5 22
2018 CS-04 63 26 0 11 0 0 0 89 11 19
2017 CS 49 34 9 6 0 2 1 85 6 124
2017 CS-02 49 18 10 15 0 5 3 72 17 39
2017 CS-03 45 42 11 3 0 0 0 86 3 36
2017 CS-04 63 32 5 0 0 0 0 95 0 22
2014 CS 50 33 6 8 2 1 1 84 10 162
2014 CS-01 54 21 4 17 4 0 0 75 21 24
2014 CS-02 52 29 6 9 0 2 2 84 10 65
2014 CS-03 54 32 7 0 5 0 2 88 5 41
2014 CS-04 40 50 0 10 0 0 0 90 10 20
2014 CS-05 30 60 0 10 0 0 0 90 10 10

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 62 24 7 5 2 1 0 87 7 106
2019 CS-02 62 27 5 0 3 3 0 92 3 37
2019 CS-03 76 7 14 3 0 0 0 83 3 29
2019 CS-04 52 29 5 14 0 0 0 81 14 21
2018 CS 47 34 9 4 3 1 1 84 8 93
2018 CS-02 32 50 7 4 0 4 4 88 4 28
2018 CS-03 55 27 18 0 0 0 0 82 0 22
2018 CS-04 63 32 5 0 0 0 0 95 0 19
2017 CS 46 41 9 2 1 1 0 89 2 123
2017 CS-02 43 38 10 3 3 3 0 84 5 39
2017 CS-03 36 53 8 3 0 0 0 89 3 36
2017 CS-04 36 59 5 0 0 0 0 95 0 22
2014 CS 44 37 9 9 1 0 0 81 10 162
2014 CS-01 42 42 4 13 0 0 0 83 13 24
2014 CS-02 51 34 6 8 2 0 0 85 9 65
2014 CS-03 46 32 15 5 2 0 0 78 7 41
2014 CS-04 35 50 5 10 0 0 0 85 10 20
2014 CS-05 20 40 10 30 0 0 0 60 30 10

Question 23. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 46 41 5 5 1 3 0 89 6 106
2019 CS-02 35 46 5 5 0 8 0 88 6 37
2019 CS-03 55 28 7 7 3 0 0 83 10 29
2019 CS-04 38 62 0 0 0 0 0 100 0 21
2018 CS 38 41 13 3 1 3 1 82 4 93
2018 CS-02 25 39 18 4 4 7 4 72 8 28
2018 CS-03 41 45 14 0 0 0 0 86 0 22
2018 CS-04 42 47 11 0 0 0 0 89 0 19
Top of Page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 50 32 11 1 2 3 1 85 3 105
2019 CS-02 42 36 11 3 0 6 3 85 3 36
2019 CS-03 52 38 3 0 3 3 0 93 4 29
2019 CS-04 48 33 14 0 5 0 0 81 5 21

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 40 34 12 5 7 2 0 76 12 105
2019 CS-02 41 32 14 0 11 3 0 75 11 37
2019 CS-03 38 34 14 3 7 3 0 75 11 29
2019 CS-04 20 60 15 0 5 0 0 80 5 20
2018 CS 38 33 12 6 6 2 2 74 13 93
2018 CS-02 32 36 7 14 0 4 7 76 16 28
2018 CS-03 32 41 23 0 0 5 0 76 0 22
2018 CS-04 42 42 5 5 5 0 0 84 11 19
2017 CS 27 49 10 8 6 0 1 76 14 124
2017 CS-02 23 44 10 8 13 0 3 69 21 39
2017 CS-03 25 45 14 14 3 0 0 70 17 36
2017 CS-04 36 55 0 5 5 0 0 91 9 22
2014 CS 27 39 14 11 8 1 0 66 19 161
2014 CS-01 26 22 9 22 22 0 0 48 43 23
2014 CS-02 25 42 18 8 8 0 0 66 15 65
2014 CS-03 37 37 10 10 7 0 0 73 17 41
2014 CS-04 15 35 25 20 0 5 0 53 21 20
2014 CS-05 30 70 0 0 0 0 0 100 0 10
2011 CS 35 37 12 9 6 1 1 72 15 169
2011 CS-01 33 19 19 10 14 5 0 55 25 21
2011 CS-02 36 35 10 10 8 0 1 71 18 78
2011 CS-03 31 44 15 10 0 0 0 74 10 39
2011 CS-04 45 36 14 0 5 0 0 82 5 22
2008 CS 31 31 11 10 16 0 0 63 26 115
2008 CS-01 35 35 6 0 24 0 0 71 24 17
2008 CS-02 27 33 14 12 14 0 0 61 25 51
2008 CS-03 34 25 13 9 19 0 0 59 28 32

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 43 29 18 2 3 5 0 76 5 106
2019 CS-02 49 27 16 0 3 5 0 80 3 37
2019 CS-03 48 28 10 3 7 3 0 79 11 29
2019 CS-04 24 38 24 5 0 10 0 68 5 21
2018 CS 46 36 9 4 1 2 2 85 6 92
2018 CS-02 44 30 11 7 0 0 7 80 8 27
2018 CS-03 45 36 9 5 0 5 0 86 5 22
2018 CS-04 42 58 0 0 0 0 0 100 0 19
2017 CS 43 35 12 5 3 2 1 79 8 124
2017 CS-02 33 33 13 3 10 5 3 72 14 39
2017 CS-03 42 28 25 6 0 0 0 70 6 36
2017 CS-04 41 50 0 9 0 0 0 91 9 22
2014 CS 41 30 15 4 5 3 1 74 10 162
2014 CS-01 33 25 17 0 17 4 4 64 18 24
2014 CS-02 42 28 20 5 2 3 2 73 6 65
2014 CS-03 54 27 15 0 5 0 0 80 5 41
2014 CS-04 5 55 10 15 5 10 0 67 22 20
2014 CS-05 70 20 0 10 0 0 0 90 10 10
2011 CS 51 28 11 5 3 1 0 80 8 169
2011 CS-01 48 29 5 10 10 0 0 76 19 21
2011 CS-02 55 22 13 5 4 1 0 78 9 78
2011 CS-03 56 23 18 3 0 0 0 79 3 39
2011 CS-04 45 41 5 5 0 5 0 90 5 22
2008 CS 35 28 12 10 14 1 1 64 24 115
2008 CS-01 24 47 0 6 12 6 6 80 20 17
2008 CS-02 39 20 16 14 12 0 0 59 25 51
2008 CS-03 41 16 13 9 22 0 0 56 31 32

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 39 38 15 3 5 1 0 77 8 106
2019 CS-02 43 30 14 5 8 0 0 73 14 37
2019 CS-03 48 31 10 3 3 3 0 82 7 29
2019 CS-04 19 52 24 0 5 0 0 71 5 21
2018 CS 40 34 12 8 4 1 1 76 12 92
2018 CS-02 32 36 11 11 7 0 4 70 19 28
2018 CS-03 43 24 19 10 0 5 0 70 10 21
2018 CS-04 47 42 11 0 0 0 0 89 0 19
2017 CS 39 37 11 9 3 0 1 77 12 123
2017 CS-02 34 34 13 5 10 0 3 70 16 38
2017 CS-03 30 33 19 17 0 0 0 64 17 36
2017 CS-04 41 55 0 5 0 0 0 95 5 22
2014 CS 38 33 17 4 8 1 0 71 12 162
2014 CS-01 33 29 8 0 25 4 0 65 26 24
2014 CS-02 32 38 17 5 8 0 0 71 12 65
2014 CS-03 49 27 20 2 2 0 0 76 5 41
2014 CS-04 35 25 30 5 5 0 0 60 10 20
2014 CS-05 60 30 0 10 0 0 0 90 10 10
2011 CS 50 26 9 8 7 0 0 76 15 169
2011 CS-01 48 29 10 5 10 0 0 76 14 21
2011 CS-02 51 21 10 8 10 0 0 72 18 78
2011 CS-03 51 26 8 13 3 0 0 77 15 39
2011 CS-04 55 32 9 0 5 0 0 86 5 22
2008 CS 34 33 10 6 17 0 0 67 23 115
2008 CS-01 29 47 0 0 24 0 0 76 24 17
2008 CS-02 31 29 14 10 16 0 0 61 25 51
2008 CS-03 38 25 13 6 19 0 0 63 25 32

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 80 11 3 3 1 0 2 93 4 106
2019 CS-02 81 8 3 3 0 0 5 94 3 37
2019 CS-03 83 17 0 0 0 0 0 100 0 29
2019 CS-04 71 14 10 5 0 0 0 86 5 21
2017 CS 72 13 4 5 2 0 3 88 8 124
2017 CS-02 66 13 8 5 0 0 8 86 6 39
2017 CS-03 75 8 6 9 3 0 0 83 11 36
2017 CS-04 77 18 0 0 5 0 0 95 5 22
2014 CS 78 12 5 2 2 0 1 91 4 162
2014 CS-01 83 13 0 0 4 0 0 96 4 24
2014 CS-02 80 12 2 2 3 0 2 94 5 65
2014 CS-03 76 7 12 5 0 0 0 83 5 41
2014 CS-04 65 20 10 0 0 0 5 89 0 20
2014 CS-05 80 20 0 0 0 0 0 100 0 10
2011 CS 84 8 2 2 2 0 2 94 4 168
2011 CS-01 86 14 0 0 0 0 0 100 0 21
2011 CS-02 78 12 3 1 3 0 4 93 4 77
2011 CS-03 87 5 3 3 3 0 0 92 5 39
2011 CS-04 91 0 5 5 0 0 0 91 5 22
2008 CS 70 14 4 4 4 0 3 86 9 115
2008 CS-01 76 6 0 0 6 0 12 93 7 17
2008 CS-02 75 16 4 0 2 0 4 94 2 51
2008 CS-03 56 13 6 16 9 0 0 69 25 32

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 69 21 6 1 0 4 0 93 1 106
2019 CS-02 68 16 5 3 0 8 0 91 3 37
2019 CS-03 72 21 3 0 0 3 0 96 0 29
2019 CS-04 57 33 10 0 0 0 0 90 0 21
2017 CS 63 27 4 1 1 3 2 94 2 124
2017 CS-02 59 18 10 3 3 5 3 83 6 39
2017 CS-03 61 33 0 0 0 3 3 100 0 36
2017 CS-04 63 37 0 0 0 0 0 100 0 22
2014 CS 51 33 9 2 1 2 2 88 3 162
2014 CS-01 50 21 13 8 4 0 4 74 13 24
2014 CS-02 51 34 8 0 0 3 5 92 0 65
2014 CS-03 63 24 10 2 0 0 0 88 2 41
2014 CS-04 30 50 10 0 5 5 0 84 5 20
2014 CS-05 50 50 0 0 0 0 0 100 0 10
2011 CS 53 27 7 5 5 2 1 82 11 169
2011 CS-01 38 38 5 10 10 0 0 76 19 21
2011 CS-02 49 23 8 4 9 5 3 78 14 78
2011 CS-03 62 26 5 8 0 0 0 87 8 39
2011 CS-04 50 36 9 5 0 0 0 86 5 22

Question 30. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 60 23 10 0 3 4 0 86 3 106
2019 CS-02 62 27 3 0 0 8 0 97 0 37
2019 CS-03 62 24 7 0 7 0 0 86 7 29
2019 CS-04 48 19 24 0 5 5 0 70 5 21
2018 CS 59 27 5 1 2 3 2 91 3 92
2018 CS-02 46 32 7 4 0 4 7 88 4 28
2018 CS-03 62 24 10 0 0 5 0 90 0 21
2018 CS-04 68 26 5 0 0 0 0 95 0 19
2017 CS 52 33 11 2 1 1 1 86 2 124
2017 CS-02 36 44 13 3 0 3 3 84 3 39
2017 CS-03 50 33 14 0 3 0 0 83 3 36
2017 CS-04 63 28 5 5 0 0 0 91 5 22

Question 31. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 42 35 14 3 4 2 0 79 7 106
2019 CS-02 43 35 14 0 5 3 0 81 6 37
2019 CS-03 48 31 3 7 7 3 0 82 14 29
2019 CS-04 29 38 29 5 0 0 0 67 5 21
2018 CS 42 32 12 6 4 1 2 77 11 93
2018 CS-02 39 32 11 7 4 0 7 77 12 28
2018 CS-03 41 32 23 0 0 5 0 76 0 22
2018 CS-04 47 42 0 11 0 0 0 89 11 19
2017 CS 44 37 9 7 2 1 0 81 10 124
2017 CS-02 33 43 5 8 8 3 0 79 16 39
2017 CS-03 36 39 17 8 0 0 0 75 8 36
2017 CS-04 50 37 5 9 0 0 0 86 9 22
2014 CS 43 33 10 7 6 0 1 77 13 162
2014 CS-01 33 29 8 8 21 0 0 63 29 24
2014 CS-02 46 29 9 9 5 0 2 77 14 65
2014 CS-03 46 37 12 0 5 0 0 83 5 41
2014 CS-04 25 50 15 10 0 0 0 75 10 20
2014 CS-05 70 20 0 10 0 0 0 90 10 10

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 17 51 11 6 6 3 6 75 13 35
2019 CS-04 14 57 14 0 7 0 7 77 8 14
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Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 17 30 12 18 16 6 0 51 36 105
2019 CS-02 22 32 14 5 16 11 0 61 24 37
2019 CS-03 10 34 17 14 21 3 0 46 36 29
2019 CS-04 5 29 0 48 19 0 0 33 67 21
2018 CS 20 26 20 15 10 9 0 51 27 93
2018 CS-02 18 25 18 11 11 18 0 52 26 28
2018 CS-03 23 36 18 9 5 9 0 65 15 22
2018 CS-04 16 21 26 37 0 0 0 37 37 19
2017 CS 19 42 16 9 7 6 0 66 17 123
2017 CS-02 13 28 23 15 10 10 0 46 29 39
2017 CS-03 17 54 14 6 3 6 0 76 9 35
2017 CS-04 32 41 9 14 5 0 0 73 18 22
2014 CS 27 36 16 7 6 9 0 69 14 162
2014 CS-01 29 38 4 0 17 13 0 76 19 24
2014 CS-02 45 26 12 3 0 14 0 82 4 65
2014 CS-03 15 39 27 5 12 2 0 55 18 41
2014 CS-04 5 50 20 20 0 5 0 58 21 20
2014 CS-05 10 60 10 20 0 0 0 70 20 10
2011 CS 21 25 21 8 13 12 0 53 24 168
2011 CS-01 24 33 19 14 0 10 0 63 16 21
2011 CS-02 25 19 18 4 16 18 0 54 24 77
2011 CS-03 15 18 28 13 15 10 0 37 31 39
2011 CS-04 27 27 23 9 14 0 0 55 23 22

Question 35. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 15 20 11 31 22 0 0 35 53 105
2019 CS-02 19 19 11 27 24 0 0 38 51 37
2019 CS-03 10 21 10 28 31 0 0 31 59 29
2019 CS-04 5 19 5 52 19 0 0 24 71 21
2018 CS 9 30 19 19 19 3 0 40 40 93
2018 CS-02 11 14 29 14 25 7 0 27 42 28
2018 CS-03 9 41 18 14 14 5 0 52 29 22
2018 CS-04 0 42 11 32 16 0 0 42 47 19
2017 CS 19 36 19 14 11 1 0 55 26 124
2017 CS-02 13 28 23 18 18 0 0 41 36 39
2017 CS-03 11 47 17 14 8 3 0 60 23 36
2017 CS-04 41 28 14 14 5 0 0 68 18 22
2014 CS 20 34 19 13 10 4 0 56 25 162
2014 CS-01 17 33 17 8 21 4 0 52 30 24
2014 CS-02 34 23 18 8 11 6 0 61 20 65
2014 CS-03 10 39 20 17 12 2 0 50 30 41
2014 CS-04 0 55 20 20 0 5 0 58 21 20
2014 CS-05 20 50 10 20 0 0 0 70 20 10
2011 CS 18 26 19 19 15 4 0 45 35 169
2011 CS-01 24 29 14 14 14 5 0 55 30 21
2011 CS-02 24 22 13 17 19 5 0 49 38 78
2011 CS-03 5 23 28 31 10 3 0 29 42 39
2011 CS-04 14 41 23 9 14 0 0 55 23 22
2008 CS 19 30 17 17 14 3 0 51 32 115
2008 CS-01 24 29 18 6 12 12 0 60 20 17
2008 CS-02 24 22 20 18 16 2 0 46 34 51
2008 CS-03 16 38 9 19 16 3 0 55 35 32

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 13 16 16 28 22 4 0 31 52 104
2019 CS-02 14 14 11 27 30 5 0 29 60 37
2019 CS-03 10 10 17 31 28 3 0 21 61 29
2019 CS-04 5 20 20 35 20 0 0 25 55 20
2018 CS 3 24 23 22 22 8 0 29 47 93
2018 CS-02 4 14 25 18 21 18 0 22 48 28
2018 CS-03 0 36 14 32 14 5 0 38 48 22
2018 CS-04 0 26 32 21 21 0 0 26 42 19
2017 CS 7 34 25 15 15 3 0 43 31 123
2017 CS-02 8 23 31 10 23 5 0 32 35 39
2017 CS-03 8 36 28 11 14 3 0 46 26 36
2017 CS-04 10 57 14 10 10 0 0 67 19 21
2014 CS 14 28 25 18 12 4 0 44 31 162
2014 CS-01 17 21 21 8 21 13 0 43 33 24
2014 CS-02 28 22 20 18 8 5 0 52 27 65
2014 CS-03 2 32 32 17 17 0 0 34 34 41
2014 CS-04 0 35 35 20 10 0 0 35 30 20
2014 CS-05 0 60 10 30 0 0 0 60 30 10
2011 CS 8 27 21 19 20 5 0 36 41 168
2011 CS-01 5 33 24 10 24 5 0 40 35 21
2011 CS-02 10 29 21 14 19 6 0 42 36 78
2011 CS-03 3 11 34 26 18 8 0 14 49 38
2011 CS-04 14 41 5 23 18 0 0 55 41 22
2008 CS 7 30 20 17 17 10 0 40 38 115
2008 CS-01 0 24 24 12 18 24 0 31 38 17
2008 CS-02 10 25 24 12 20 10 0 39 35 51
2008 CS-03 9 31 16 22 16 6 0 43 40 32

Question 37. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 14 18 12 28 26 2 0 33 54 105
2019 CS-02 14 19 5 22 35 5 0 34 60 37
2019 CS-03 14 21 10 28 28 0 0 34 55 29
2019 CS-04 10 19 24 24 24 0 0 29 48 21
2018 CS 5 19 22 27 24 3 0 26 52 93
2018 CS-02 4 21 18 25 21 11 0 28 52 28
2018 CS-03 5 36 14 23 23 0 0 41 45 22
2018 CS-04 5 16 16 32 32 0 0 21 63 19
2017 CS 8 37 16 18 18 2 0 46 37 124
2017 CS-02 8 23 20 10 34 5 0 32 46 39
2017 CS-03 6 42 22 22 8 0 0 47 30 36
2017 CS-04 9 68 9 14 0 0 0 77 14 22
2014 CS 15 30 19 23 10 4 0 46 34 162
2014 CS-01 17 29 4 25 13 13 0 52 43 24
2014 CS-02 23 28 17 17 11 5 0 53 29 65
2014 CS-03 7 34 24 20 12 2 0 43 33 41
2014 CS-04 0 30 25 40 5 0 0 30 45 20
2014 CS-05 20 30 20 30 0 0 0 50 30 10
2011 CS 14 22 21 20 18 5 0 38 40 168
2011 CS-01 19 29 14 14 24 0 0 48 38 21
2011 CS-02 19 19 19 14 21 8 0 42 38 78
2011 CS-03 5 24 32 21 13 5 0 31 36 38
2011 CS-04 9 23 18 36 14 0 0 32 50 22
2008 CS 8 37 11 29 15 0 0 45 43 115
2008 CS-01 12 41 6 18 24 0 0 53 41 17
2008 CS-02 8 31 14 29 18 0 0 39 47 51
2008 CS-03 6 41 16 25 13 0 0 47 38 32

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 31 32 17 12 2 6 0 67 15 106
2019 CS-02 41 22 14 14 3 8 0 68 18 37
2019 CS-03 24 34 17 14 0 10 0 65 15 29
2019 CS-04 14 48 24 10 5 0 0 62 14 21
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My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 22 36 20 15 6 2 0 59 21 106
2019 CS-02 19 35 19 16 5 5 0 57 23 37
2019 CS-03 17 38 17 21 7 0 0 55 28 29
2019 CS-04 19 38 24 14 5 0 0 57 19 21
2018 CS 15 42 18 12 5 5 1 62 19 92
2018 CS-02 11 43 18 7 4 14 4 65 13 28
2018 CS-03 19 29 29 14 5 5 0 50 20 21
2018 CS-04 16 58 11 11 5 0 0 74 16 19
2017 CS 19 56 15 6 3 0 0 75 10 124
2017 CS-02 15 54 20 5 5 0 0 69 10 39
2017 CS-03 11 58 19 8 3 0 0 70 11 36
2017 CS-04 27 59 9 5 0 0 0 86 5 22
2014 CS 27 48 14 4 4 4 0 78 8 162
2014 CS-01 25 33 21 4 8 8 0 64 14 24
2014 CS-02 32 43 15 2 3 5 0 79 5 65
2014 CS-03 24 59 12 2 2 0 0 83 5 41
2014 CS-04 10 60 5 15 5 5 0 74 21 20
2014 CS-05 50 40 0 10 0 0 0 90 10 10
2011 CS 29 38 14 11 7 2 0 68 18 168
2011 CS-01 24 38 10 19 5 5 0 65 25 21
2011 CS-02 32 36 15 6 8 3 0 70 14 78
2011 CS-03 28 38 13 10 10 0 0 67 21 39
2011 CS-04 33 43 10 14 0 0 0 76 14 21

Question 40. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 13 11 26 32 17 2 0 24 50 104
2019 CS-02 14 8 24 24 27 3 0 22 53 37
2019 CS-03 7 21 21 31 17 3 0 29 50 29
2019 CS-04 5 0 30 60 5 0 0 5 65 20

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 28 45 15 7 2 2 1 76 9 106
2019 CS-02 27 38 22 5 0 5 3 71 6 37
2019 CS-03 14 55 21 10 0 0 0 69 10 29
2019 CS-04 33 52 5 0 10 0 0 86 10 21
2018 CS 28 42 13 7 4 3 2 75 11 92
2018 CS-02 11 39 18 11 4 11 7 61 17 28
2018 CS-03 33 38 19 5 5 0 0 71 10 21
2018 CS-04 47 42 5 0 5 0 0 89 5 19
2017 CS 37 46 6 3 4 3 0 87 8 123
2017 CS-02 18 56 13 8 3 3 0 76 10 39
2017 CS-03 42 56 0 0 0 3 0 100 0 36
2017 CS-04 63 37 0 0 0 0 0 100 0 22
2014 CS 36 36 13 9 4 1 1 73 13 162
2014 CS-01 29 29 8 17 13 0 4 61 30 24
2014 CS-02 29 45 17 5 2 2 2 76 6 65
2014 CS-03 32 34 15 12 5 2 0 68 18 41
2014 CS-04 45 35 5 15 0 0 0 80 15 20
2014 CS-05 90 10 0 0 0 0 0 100 0 10
2011 CS 33 38 10 8 5 3 3 75 14 168
2011 CS-01 24 48 0 0 14 10 5 83 17 21
2011 CS-02 33 33 10 10 5 4 4 72 17 78
2011 CS-03 28 41 15 13 0 0 3 71 13 39
2011 CS-04 38 38 14 5 5 0 0 76 10 21
2008 CS 25 41 10 15 5 3 1 69 21 115
2008 CS-01 24 47 0 12 12 6 0 75 25 17
2008 CS-02 16 43 14 18 4 4 2 63 23 51
2008 CS-03 28 38 13 13 6 3 0 68 19 32

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 33 37 18 6 4 2 1 72 10 106
2019 CS-02 24 35 24 3 5 5 3 65 9 37
2019 CS-03 34 38 10 14 3 0 0 72 17 29
2019 CS-04 38 33 19 5 5 0 0 71 10 21
2018 CS 36 33 18 4 4 3 1 72 9 91
2018 CS-02 18 43 21 4 4 7 4 68 8 28
2018 CS-03 50 30 20 0 0 0 0 80 0 20
2018 CS-04 47 32 11 5 5 0 0 79 11 19

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 18 31 20 12 10 7 2 54 25 106
2019 CS-02 19 32 16 11 8 11 3 59 22 37
2019 CS-03 21 38 14 10 10 3 3 63 22 29
2019 CS-04 5 29 24 19 19 5 0 35 40 21
2018 CS 21 25 18 17 11 5 2 49 31 92
2018 CS-02 7 21 25 18 11 11 7 35 35 28
2018 CS-03 29 29 19 10 5 10 0 63 16 21
2018 CS-04 32 32 16 11 11 0 0 63 21 19
2017 CS 16 32 25 12 7 7 1 52 20 123
2017 CS-02 10 38 18 18 0 13 3 58 21 39
2017 CS-03 17 30 22 19 6 6 0 50 27 36
2017 CS-04 32 32 27 0 5 5 0 67 5 22
2014 CS 17 27 21 19 8 7 1 48 30 162
2014 CS-01 13 17 17 25 25 4 0 30 52 24
2014 CS-02 20 31 22 15 3 9 0 56 20 65
2014 CS-03 17 24 27 15 7 10 0 46 24 41
2014 CS-04 10 35 10 30 10 5 0 47 42 20
2014 CS-05 20 20 30 20 0 0 10 44 22 10
2011 CS 15 22 19 20 12 11 0 42 37 169
2011 CS-01 19 29 5 19 10 19 0 59 35 21
2011 CS-02 18 18 15 22 13 14 0 42 40 78
2011 CS-03 8 15 28 26 15 8 0 25 44 39
2011 CS-04 9 32 27 14 14 5 0 43 29 22

Question 44. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 17 25 25 17 15 1 0 43 32 106
2019 CS-02 16 19 24 14 24 3 0 36 39 37
2019 CS-03 21 31 28 10 10 0 0 52 21 29
2019 CS-04 10 19 19 43 10 0 0 29 52 21
2018 CS 9 40 16 18 13 3 1 51 33 90
2018 CS-02 4 33 19 15 19 7 4 42 38 27
2018 CS-03 19 29 14 24 10 5 0 50 35 21
2018 CS-04 5 68 16 11 0 0 0 74 11 19
2017 CS 15 39 16 16 15 0 0 53 31 124
2017 CS-02 10 31 18 15 26 0 0 41 41 39
2017 CS-03 8 42 19 17 14 0 0 50 30 36
2017 CS-04 27 50 5 14 5 0 0 77 18 22
2014 CS 12 33 22 20 11 1 0 46 31 162
2014 CS-01 4 21 29 29 17 0 0 25 46 24
2014 CS-02 18 35 20 17 6 3 0 56 24 65
2014 CS-03 12 29 20 17 22 0 0 41 39 41
2014 CS-04 5 35 30 30 0 0 0 40 30 20
2014 CS-05 10 70 10 10 0 0 0 80 10 10
2011 CS 16 36 18 16 13 1 0 53 29 169
2011 CS-01 10 38 19 14 14 5 0 50 30 21
2011 CS-02 23 27 13 21 15 1 0 51 36 78
2011 CS-03 13 31 31 13 13 0 0 44 26 39
2011 CS-04 5 64 14 9 9 0 0 68 18 22
2008 CS 10 26 23 21 18 1 0 37 39 115
2008 CS-01 12 18 24 18 24 6 0 31 44 17
2008 CS-02 8 18 27 29 18 0 0 25 47 51
2008 CS-03 9 38 16 16 22 0 0 47 38 32

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 19 24 17 20 19 0 2 43 39 106
2019 CS-02 19 14 16 16 35 0 0 32 51 37
2019 CS-03 21 34 10 21 14 0 0 55 34 29
2019 CS-04 10 19 24 29 10 0 10 32 42 21
2018 CS 18 28 13 16 17 4 2 50 36 92
2018 CS-02 11 32 11 18 18 7 4 48 40 28
2018 CS-03 33 14 14 24 14 0 0 48 38 21
2018 CS-04 21 47 11 5 5 5 5 76 12 19
2017 CS 16 39 11 9 20 4 0 58 30 124
2017 CS-02 5 49 8 8 26 5 0 57 35 39
2017 CS-03 11 39 14 11 17 8 0 54 30 36
2017 CS-04 36 41 9 0 14 0 0 77 14 22
2014 CS 10 28 22 21 15 4 0 40 38 162
2014 CS-01 0 17 17 38 25 4 0 17 65 24
2014 CS-02 14 31 22 14 14 6 0 48 30 65
2014 CS-03 10 24 22 27 15 2 0 35 43 41
2014 CS-04 0 45 25 15 15 0 0 45 30 20
2014 CS-05 30 30 20 20 0 0 0 60 20 10
2011 CS 17 30 14 13 24 1 1 48 38 169
2011 CS-01 14 14 10 19 38 0 5 30 60 21
2011 CS-02 14 27 13 13 29 3 1 43 44 78
2011 CS-03 18 28 21 18 15 0 0 46 33 39
2011 CS-04 14 59 9 5 14 0 0 73 18 22
2008 CS 10 33 10 23 23 0 1 43 46 115
2008 CS-01 12 29 6 29 18 0 6 44 50 17
2008 CS-02 2 25 14 29 29 0 0 27 59 51
2008 CS-03 13 34 9 22 22 0 0 47 44 32

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 55 23 15 3 2 1 2 80 5 106
2019 CS-02 62 19 11 3 3 0 3 83 6 37
2019 CS-03 52 28 7 3 3 3 3 85 7 29
2019 CS-04 38 24 33 5 0 0 0 62 5 21

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 47 12 9 8 12 3 8 66 23 106
2019 CS-02 38 14 16 8 11 3 11 59 22 37
2019 CS-03 48 3 10 7 14 3 14 63 25 29
2019 CS-04 52 14 0 14 19 0 0 67 33 21

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 34 29 16 13 4 1 3 66 18 106
2019 CS-02 24 22 19 24 3 3 5 50 29 37
2019 CS-03 41 24 17 7 7 0 3 68 14 29
2019 CS-04 33 33 19 10 5 0 0 67 14 21

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 37 26 17 10 5 3 2 66 16 106
2019 CS-02 30 16 24 11 8 5 5 52 21 37
2019 CS-03 48 24 14 7 7 0 0 72 14 29
2019 CS-04 24 33 19 19 0 5 0 60 20 21

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 48 16 12 9 10 2 2 67 21 106
2019 CS-02 38 11 14 16 14 3 5 53 32 37
2019 CS-03 41 21 10 10 14 3 0 64 25 29
2019 CS-04 62 14 19 0 5 0 0 76 5 21

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 69 17 8 2 0 1 3 89 2 106
2019 CS-02 65 11 16 0 0 3 5 82 0 37
2019 CS-03 69 24 3 0 0 0 3 96 0 29
2019 CS-04 62 24 5 10 0 0 0 86 10 21

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 76 8 5 2 2 4 4 91 4 105
2019 CS-02 69 8 8 3 3 3 6 85 6 36
2019 CS-03 79 10 7 0 0 0 3 93 0 29
2019 CS-04 71 10 0 0 5 10 5 94 6 21

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 79 4 4 1 1 2 10 94 2 105
2019 CS-02 70 8 5 0 3 3 11 91 3 37
2019 CS-03 79 0 7 0 0 0 14 92 0 28
2019 CS-04 81 5 0 5 0 0 10 95 5 21

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 20 36 24 12 5 3 0 58 18 105
2019 CS-02 19 28 25 14 8 6 0 50 24 36
2019 CS-03 21 38 24 14 3 0 0 59 17 29
2019 CS-04 10 48 24 14 5 0 0 57 19 21
2018 CS 18 34 24 8 8 7 2 57 17 92
2018 CS-02 4 29 36 7 11 7 7 38 21 28
2018 CS-03 33 33 24 0 5 5 0 70 5 21
2018 CS-04 21 58 16 5 0 0 0 79 5 19
2017 CS 22 45 14 8 7 4 0 70 16 123
2017 CS-02 13 42 13 13 13 5 0 58 28 38
2017 CS-03 17 47 22 3 3 8 0 70 6 36
2017 CS-04 45 46 0 5 5 0 0 91 9 22

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 39 42 11 3 0 5 0 85 3 106
2019 CS-02 41 32 11 5 0 11 0 82 6 37
2019 CS-03 41 41 10 3 0 3 0 86 4 29
2019 CS-04 24 62 14 0 0 0 0 86 0 21
2018 CS 44 40 7 3 1 4 1 88 5 91
2018 CS-02 26 56 4 0 0 11 4 96 0 27
2018 CS-03 48 33 10 5 0 5 0 85 5 21
2018 CS-04 63 32 0 5 0 0 0 95 5 19
2017 CS 43 42 9 2 0 4 0 88 3 124
2017 CS-02 41 41 10 3 0 5 0 86 3 39
2017 CS-03 36 45 14 3 0 3 0 83 3 36
2017 CS-04 54 46 0 0 0 0 0 100 0 22
2014 CS 51 38 7 1 1 2 0 92 1 162
2014 CS-01 38 46 8 0 0 8 0 91 0 24
2014 CS-02 58 34 3 2 2 2 0 94 3 65
2014 CS-03 46 39 12 0 0 2 0 88 0 41
2014 CS-04 55 40 5 0 0 0 0 95 0 20
2014 CS-05 50 50 0 0 0 0 0 100 0 10
2011 CS 37 42 15 2 1 2 0 80 4 168
2011 CS-01 52 29 14 0 0 5 0 85 0 21
2011 CS-02 35 38 19 1 3 4 0 76 4 78
2011 CS-03 29 53 13 5 0 0 0 82 5 38
2011 CS-04 41 50 5 5 0 0 0 91 5 22

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 41 37 15 2 0 6 0 82 2 106
2019 CS-02 38 27 16 3 0 16 0 77 3 37
2019 CS-03 45 34 21 0 0 0 0 79 0 29
2019 CS-04 24 62 10 5 0 0 0 86 5 21
2018 CS 36 36 15 2 0 10 1 80 2 92
2018 CS-02 21 46 11 0 0 18 4 86 0 28
2018 CS-03 38 19 33 0 0 10 0 63 0 21
2018 CS-04 47 47 5 0 0 0 0 95 0 19
2017 CS 38 49 7 2 1 4 0 90 3 124
2017 CS-02 41 41 10 3 0 5 0 87 3 39
2017 CS-03 30 53 8 0 0 8 0 91 0 36
2017 CS-04 45 55 0 0 0 0 0 100 0 22
2014 CS 56 32 8 2 1 2 0 89 3 162
2014 CS-01 46 42 4 4 0 4 0 91 4 24
2014 CS-02 55 37 5 2 0 2 0 94 2 65
2014 CS-03 54 27 15 0 2 2 0 83 3 41
2014 CS-04 65 25 5 5 0 0 0 90 5 20
2014 CS-05 70 20 10 0 0 0 0 90 0 10

Question 50. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 37 39 15 5 4 0 1 76 9 106
2019 CS-02 32 38 16 5 5 0 3 72 11 37
2019 CS-03 38 28 21 10 3 0 0 66 14 29
2019 CS-04 29 52 14 0 5 0 0 81 5 21
2018 CS 42 32 14 10 0 1 1 76 10 92
2018 CS-02 21 43 21 7 0 4 4 69 8 28
2018 CS-03 52 33 10 5 0 0 0 86 5 21
2018 CS-04 53 21 21 5 0 0 0 74 5 19
2017 CS 48 40 6 6 1 0 0 88 6 124
2017 CS-02 41 39 8 10 3 0 0 80 13 39
2017 CS-03 44 42 8 6 0 0 0 86 6 36
2017 CS-04 63 37 0 0 0 0 0 100 0 22
2014 CS 52 35 10 2 1 0 0 87 3 162
2014 CS-01 42 38 17 0 4 0 0 79 4 24
2014 CS-02 58 35 5 2 0 0 0 94 2 65
2014 CS-03 44 37 17 0 2 0 0 80 2 41
2014 CS-04 50 35 10 5 0 0 0 85 5 20
2014 CS-05 80 20 0 0 0 0 0 100 0 10
2011 CS 40 43 10 5 2 1 0 83 7 168
2011 CS-01 48 38 0 14 0 0 0 86 14 21
2011 CS-02 38 40 13 5 3 1 0 79 8 78
2011 CS-03 32 53 13 0 3 0 0 84 3 38
2011 CS-04 50 41 5 5 0 0 0 91 5 22
2008 CS 30 38 14 10 6 1 0 69 17 115
2008 CS-01 29 47 6 6 6 6 0 81 13 17
2008 CS-02 25 37 20 14 4 0 0 63 18 51
2008 CS-03 31 34 13 9 13 0 0 66 22 32

Question 51. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 26 26 21 13 12 1 1 52 26 105
2019 CS-02 24 14 30 16 11 3 3 40 29 37
2019 CS-03 32 29 14 7 18 0 0 61 25 28
2019 CS-04 10 24 24 29 14 0 0 33 43 21
2018 CS 25 35 12 15 11 1 1 61 27 92
2018 CS-02 7 39 14 25 7 4 4 50 35 28
2018 CS-03 43 24 14 10 10 0 0 67 19 21
2018 CS-04 21 58 5 11 5 0 0 79 16 19
2017 CS 33 34 20 8 3 1 1 68 11 124
2017 CS-02 20 36 26 10 5 0 3 58 16 39
2017 CS-03 28 33 28 8 0 3 0 63 9 36
2017 CS-04 50 32 9 5 5 0 0 82 9 22
2014 CS 30 40 18 7 4 1 0 70 12 162
2014 CS-01 29 33 21 4 13 0 0 63 17 24
2014 CS-02 37 35 22 5 2 0 0 72 6 65
2014 CS-03 27 37 17 10 7 2 0 65 18 41
2014 CS-04 10 65 10 15 0 0 0 75 15 20
2014 CS-05 50 50 0 0 0 0 0 100 0 10
2011 CS 28 37 15 11 8 2 0 66 19 169
2011 CS-01 24 48 14 5 10 0 0 71 14 21
2011 CS-02 32 31 14 12 10 1 0 64 22 78
2011 CS-03 21 44 13 13 5 5 0 68 19 39
2011 CS-04 32 27 23 14 5 0 0 59 18 22

Question 52. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 25 34 21 13 7 0 0 59 20 106
2019 CS-02 22 30 32 8 8 0 0 51 16 37
2019 CS-03 34 34 7 10 14 0 0 69 24 29
2019 CS-04 10 29 24 38 0 0 0 38 38 21
2018 CS 25 35 13 13 12 1 1 61 26 92
2018 CS-02 11 36 18 21 11 0 4 48 33 28
2018 CS-03 38 29 14 10 5 5 0 70 15 21
2018 CS-04 21 53 11 11 5 0 0 74 16 19
2017 CS 30 36 24 6 3 0 0 66 10 124
2017 CS-02 15 41 31 8 5 0 0 56 13 39
2017 CS-03 31 39 25 6 0 0 0 70 6 36
2017 CS-04 45 37 14 0 5 0 0 82 5 22
2014 CS 31 44 14 7 3 1 0 76 10 162
2014 CS-01 25 42 21 8 4 0 0 67 13 24
2014 CS-02 35 43 15 5 2 0 0 78 6 65
2014 CS-03 32 39 12 7 7 2 0 73 15 41
2014 CS-04 15 65 10 10 0 0 0 80 10 20
2014 CS-05 60 40 0 0 0 0 0 100 0 10
2011 CS 25 41 15 11 7 1 0 67 18 169
2011 CS-01 19 48 14 10 10 0 0 67 19 21
2011 CS-02 32 31 14 14 9 0 0 63 23 78
2011 CS-03 18 46 23 8 3 3 0 66 11 39
2011 CS-04 27 41 14 14 5 0 0 68 18 22
2008 CS 27 35 19 11 8 0 0 62 19 113
2008 CS-01 24 41 18 12 6 0 0 65 18 17
2008 CS-02 22 34 20 16 8 0 0 56 24 50
2008 CS-03 26 35 23 6 10 0 0 61 16 31

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 24 24 25 12 12 4 0 49 25 106
2019 CS-02 16 24 27 14 14 5 0 43 29 37
2019 CS-03 31 17 21 10 21 0 0 48 31 29
2019 CS-04 14 33 29 14 10 0 0 48 24 21
2018 CS 21 26 16 13 16 4 2 51 32 91
2018 CS-02 11 25 25 14 18 4 4 38 35 28
2018 CS-03 20 30 10 10 10 15 5 63 25 20
2018 CS-04 26 32 16 16 11 0 0 58 26 19
2017 CS 35 27 18 7 7 4 1 66 15 124
2017 CS-02 18 26 18 15 10 10 3 50 29 39
2017 CS-03 36 33 28 0 3 0 0 70 3 36
2017 CS-04 50 23 23 0 0 5 0 76 0 22
2014 CS 27 32 17 12 8 4 0 62 21 162
2014 CS-01 17 21 29 17 13 4 0 39 30 24
2014 CS-02 35 35 11 8 8 3 0 73 16 65
2014 CS-03 24 27 17 17 10 5 0 54 28 41
2014 CS-04 15 45 20 10 5 5 0 63 16 20
2014 CS-05 40 30 20 10 0 0 0 70 10 10
2011 CS 30 28 14 12 11 4 0 60 25 169
2011 CS-01 19 29 24 10 10 10 0 53 21 21
2011 CS-02 31 24 13 14 17 1 0 56 31 78
2011 CS-03 26 31 15 13 8 8 0 61 22 39
2011 CS-04 41 27 9 14 5 5 0 71 19 22
2008 CS 25 27 16 18 12 2 1 53 31 114
2008 CS-01 29 29 12 12 18 0 0 59 29 17
2008 CS-02 16 22 22 20 16 2 2 40 38 50
2008 CS-03 22 31 16 22 6 3 0 55 29 32
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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2019 CS 31 31 38 106
2019 CS-02 24 32 43 37
2019 CS-03 28 34 38 29
2019 CS-04 48 19 33 21
2018 CS 30 28 42 93
2018 CS-02 32 21 46 28
2018 CS-03 18 36 45 22
2018 CS-04 21 42 37 19
2017 CS 20 39 40 124
2017 CS-02 20 43 36 39
2017 CS-03 19 36 44 36
2017 CS-04 14 50 37 22
2014 CS 24 44 32 162
2014 CS-01 33 42 25 24
2014 CS-02 17 55 28 65
2014 CS-03 29 37 34 41
2014 CS-04 20 25 55 20
2014 CS-05 40 40 20 10
2011 CS 25 35 40 169
2011 CS-01 48 33 19 21
2011 CS-02 26 38 36 78
2011 CS-03 15 31 54 39
2011 CS-04 14 36 50 22

Question 55. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2019 CS 9 30 58 0 3 0 33
2019 CS-04 20 40 40 0 0 0 10
2018 CS 11 18 54 11 0 7 28
2017 CS 20 36 36 8 0 0 25
2014 CS 15 33 31 15 9999 5 39
2014 CS-02 27 18 36 18 9999 0 11
2014 CS-03 8 42 25 17 9999 8 12
2011 CS 9 23 53 9 9999 5 43
2011 CS-01 0 30 40 20 9999 10 10
2011 CS-02 15 10 65 10 9999 0 20
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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 41 52 4 3 0 0 1 93 3 106
2019 CS-02 35 59 3 3 0 0 0 95 3 37
2019 CS-03 38 55 3 3 0 0 0 93 3 29
2019 CS-04 57 43 0 0 0 0 0 100 0 21

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 53 34 5 1 0 6 2 94 1 106
2019 CS-02 57 32 0 0 0 11 0 100 0 37
2019 CS-03 52 34 7 3 0 3 0 89 4 29
2019 CS-04 43 48 10 0 0 0 0 90 0 21
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CS 8 92 106
2019 CS-01 0 100 10
2018 CS 6 94 93
2018 CS-02 0 100 28
2018 CS-03 0 100 22

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CS 15 85 106
2019 CS-01 0 100 10
2019 CS-04 33 67 21

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 21 10 25 10 5 21 8 44 21 106
2019 CS-02 19 11 16 11 3 24 16 50 23 37
2019 CS-03 24 14 28 7 7 17 3 48 17 29
2019 CS-04 14 5 38 19 5 19 0 24 29 21
2018 CS 19 15 24 4 3 29 5 52 11 93
2018 CS-02 11 14 21 0 4 36 14 50 7 28
2018 CS-03 18 14 27 0 0 36 5 54 0 22
2018 CS-04 37 16 32 5 5 5 0 56 11 19
2017 CS 22 29 15 2 2 27 4 73 6 124
2017 CS-02 23 26 13 3 0 28 8 76 4 39
2017 CS-03 19 30 14 0 3 30 3 75 4 36
2017 CS-04 23 37 23 0 5 14 0 69 5 22
2014 CS 19 19 27 4 2 22 8 53 9 162
2014 CS-01 13 25 13 4 8 29 8 60 20 24
2014 CS-02 23 15 22 5 0 25 11 60 7 65
2014 CS-03 22 17 37 2 2 12 7 48 6 41
2014 CS-04 10 20 40 0 0 30 0 43 0 20
2014 CS-05 10 30 20 10 10 10 10 50 25 10

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 31 34 16 6 4 8 2 72 10 106
2019 CS-02 30 30 14 0 5 19 3 76 7 37
2019 CS-03 34 38 21 7 0 0 0 72 7 29
2019 CS-04 19 33 19 19 5 5 0 55 25 21
2018 CS 27 37 18 3 1 13 1 74 5 93
2018 CS-02 14 36 18 4 0 25 4 70 5 28
2018 CS-03 32 32 32 0 0 5 0 67 0 22
2018 CS-04 37 42 11 5 0 5 0 83 6 19
2017 CS 33 40 15 2 1 9 0 81 3 124
2017 CS-02 36 28 23 0 0 13 0 74 0 39
2017 CS-03 28 47 17 0 0 8 0 82 0 36
2017 CS-04 36 46 5 9 0 5 0 86 9 22
2014 CS 29 33 19 2 2 14 1 73 5 162
2014 CS-01 17 33 21 0 4 25 0 67 6 24
2014 CS-02 37 25 18 5 0 15 0 73 5 65
2014 CS-03 27 39 20 0 5 7 2 73 5 41
2014 CS-04 30 40 20 0 0 10 0 78 0 20
2014 CS-05 20 50 10 0 10 10 0 78 11 10
2011 CS 37 31 18 4 2 8 0 74 6 169
2011 CS-01 57 29 5 0 0 10 0 95 0 21
2011 CS-02 37 28 15 3 5 12 0 74 9 78
2011 CS-03 23 36 31 5 0 5 0 62 5 39
2011 CS-04 36 32 23 5 0 5 0 71 5 22
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CS 6 94 106
2019 CS-01 0 100 10
2019 CS-03 0 100 29

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 22 13 27 0 1 26 10 55 1 106
2019 CS-02 19 11 14 0 0 41 16 69 0 37
2019 CS-03 31 17 31 0 0 14 7 61 0 29
2019 CS-04 19 10 38 0 5 24 5 40 7 21
2018 CS 22 11 23 5 1 34 4 53 11 93
2018 CS-02 7 14 21 7 0 39 11 43 14 28
2018 CS-03 23 9 27 0 0 41 0 54 0 22
2018 CS-04 42 16 21 5 5 11 0 65 12 19
2017 CS 23 23 18 3 2 28 4 66 7 124
2017 CS-02 20 20 15 3 0 34 8 70 4 39
2017 CS-03 19 25 22 3 3 28 0 62 8 36
2017 CS-04 36 23 23 5 0 14 0 69 5 22
2014 CS 19 22 25 2 0 28 4 61 3 162
2014 CS-01 17 21 21 0 0 38 4 64 0 24
2014 CS-02 23 23 18 3 0 28 5 68 5 65
2014 CS-03 15 20 37 0 0 22 7 48 0 41
2014 CS-04 15 15 25 5 0 40 0 50 8 20
2014 CS-05 30 40 20 0 0 10 0 78 0 10

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 36 30 15 1 0 15 3 80 1 106
2019 CS-02 30 27 5 0 0 32 5 91 0 37
2019 CS-03 45 28 24 0 0 3 0 75 0 29
2019 CS-04 24 43 19 5 0 10 0 74 5 21
2018 CS 31 32 19 4 0 12 1 73 5 93
2018 CS-02 14 39 14 7 0 21 4 71 10 28
2018 CS-03 32 27 36 0 0 5 0 62 0 22
2018 CS-04 47 37 5 5 0 5 0 89 6 19
2017 CS 37 35 14 3 2 9 0 79 5 124
2017 CS-02 43 28 13 3 0 13 0 82 3 39
2017 CS-03 30 39 19 3 3 6 0 74 6 36
2017 CS-04 41 37 18 0 0 5 0 81 0 22
2014 CS 33 37 16 1 0 12 1 81 1 161
2014 CS-01 17 48 9 0 0 26 0 88 0 23
2014 CS-02 38 32 14 2 0 12 2 82 2 65
2014 CS-03 29 41 22 0 0 7 0 76 0 41
2014 CS-04 40 30 15 5 0 10 0 78 6 20
2014 CS-05 40 40 10 0 0 10 0 89 0 10
2011 CS 39 28 17 1 1 14 0 77 3 168
2011 CS-01 33 33 24 0 0 10 0 74 0 21
2011 CS-02 40 23 12 3 3 19 0 79 6 77
2011 CS-03 33 36 21 0 0 10 0 77 0 39
2011 CS-04 50 23 23 0 0 5 0 76 0 22
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Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 14 27 22 19 17 0 1 42 36 106
2019 CS-02 14 27 19 24 16 0 0 41 41 37
2019 CS-03 10 31 17 17 21 0 3 43 39 29
2019 CS-04 14 24 29 10 24 0 0 38 33 21
2018 CS 23 23 30 12 11 0 2 46 23 93
2018 CS-02 18 21 32 11 14 0 4 41 26 28
2018 CS-03 14 23 41 18 5 0 0 36 23 22
2018 CS-04 37 32 16 11 5 0 0 68 16 19
2017 CS 24 21 19 17 20 0 0 45 37 123
2017 CS-02 28 18 15 18 20 0 0 46 38 39
2017 CS-03 14 25 22 28 11 0 0 39 39 36
2017 CS-04 32 27 18 5 19 0 0 59 23 22

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 15 23 26 27 8 0 0 38 36 106
2019 CS-02 24 24 30 22 0 0 0 49 22 37
2019 CS-03 10 21 28 34 7 0 0 31 41 29
2019 CS-04 0 29 19 33 19 0 0 29 52 21
2018 CS 22 21 27 18 11 0 1 43 30 92
2018 CS-02 32 32 14 14 4 0 4 67 19 28
2018 CS-03 29 10 38 14 10 0 0 38 24 21
2018 CS-04 5 11 37 26 21 0 0 16 47 19
2017 CS 14 29 26 19 11 0 1 43 31 124
2017 CS-02 23 36 23 13 3 0 3 61 16 39
2017 CS-03 11 28 42 14 6 0 0 39 20 36
2017 CS-04 9 14 14 41 23 0 0 23 63 22

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 23 26 16 26 8 1 0 50 34 104
2019 CS-02 35 22 16 24 3 0 0 57 27 37
2019 CS-03 18 29 21 21 11 0 0 46 32 28
2019 CS-04 5 25 10 40 20 0 0 30 60 20
2018 CS 16 27 32 12 10 0 3 44 22 93
2018 CS-02 29 21 36 0 4 0 11 56 4 28
2018 CS-03 14 23 45 9 9 0 0 36 18 22
2018 CS-04 0 16 37 26 21 0 0 16 47 19
2017 CS 17 31 25 16 10 0 1 49 26 122
2017 CS-02 23 38 26 8 3 0 3 63 11 39
2017 CS-03 14 34 23 23 6 0 0 48 29 35
2017 CS-04 9 23 32 18 18 0 0 32 36 22

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 7 19 24 26 22 2 0 26 49 104
2019 CS-02 14 25 22 19 17 3 0 40 37 36
2019 CS-03 7 17 17 21 38 0 0 24 59 29
2019 CS-04 0 10 29 52 10 0 0 10 62 21
2018 CS 11 18 23 26 22 0 1 29 48 93
2018 CS-02 18 21 21 14 21 0 4 41 37 28
2018 CS-03 9 18 27 27 18 0 0 27 45 22
2018 CS-04 0 11 21 42 26 0 0 11 68 19
2017 CS 6 32 20 23 18 1 0 38 41 124
2017 CS-02 13 28 20 18 18 3 0 42 37 39
2017 CS-03 8 39 14 28 11 0 0 47 39 36
2017 CS-04 0 14 27 36 23 0 0 14 59 22

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 39 32 13 10 0 0 6 76 10 105
2019 CS-02 49 30 8 5 0 0 8 85 6 37
2019 CS-03 39 25 14 11 0 0 11 72 12 28
2019 CS-04 24 52 10 14 0 0 0 76 14 21
2018 CS 40 29 13 5 8 1 4 73 14 93
2018 CS-02 46 29 11 0 4 4 7 84 4 28
2018 CS-03 41 27 14 5 9 0 5 71 14 22
2018 CS-04 26 37 11 16 11 0 0 63 26 19
2017 CS 42 30 10 6 5 0 7 78 11 123
2017 CS-02 61 20 8 0 5 0 5 86 5 39
2017 CS-03 33 42 6 9 0 0 11 84 10 36
2017 CS-04 23 37 9 14 9 0 9 65 25 22

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 25 40 21 14 1 0 0 64 15 106
2019 CS-02 35 41 11 11 3 0 0 76 14 37
2019 CS-03 24 38 21 17 0 0 0 62 17 29
2019 CS-04 14 48 19 19 0 0 0 62 19 21
2018 CS 32 24 18 14 9 0 3 58 23 93
2018 CS-02 46 18 11 7 7 0 11 72 16 28
2018 CS-03 18 32 27 14 9 0 0 50 23 22
2018 CS-04 37 11 26 16 11 0 0 47 26 19
2017 CS 38 26 19 9 6 2 1 65 15 124
2017 CS-02 41 23 18 5 5 5 3 69 11 39
2017 CS-03 30 36 22 11 0 0 0 67 11 36
2017 CS-04 41 14 27 9 9 0 0 55 18 22

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 17 38 25 15 5 0 0 55 20 106
2019 CS-02 14 35 30 16 5 0 0 49 22 37
2019 CS-03 24 48 17 7 3 0 0 72 10 29
2019 CS-04 5 43 19 29 5 0 0 48 33 21
2018 CS 15 37 30 12 4 0 2 53 16 93
2018 CS-02 11 36 36 7 4 0 7 50 12 28
2018 CS-03 27 36 14 18 5 0 0 64 23 22
2018 CS-04 5 37 53 5 0 0 0 42 5 19
2017 CS 24 38 24 6 6 2 0 64 12 123
2017 CS-02 24 37 21 8 8 3 0 62 16 38
2017 CS-03 17 44 28 3 9 0 0 61 11 36
2017 CS-04 32 50 9 9 0 0 0 82 9 22

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 11 27 23 29 9 0 0 39 39 106
2019 CS-02 14 32 16 27 11 0 0 46 38 37
2019 CS-03 7 31 34 17 10 0 0 38 28 29
2019 CS-04 5 10 19 52 14 0 0 14 67 21
2018 CS 11 26 29 24 9 1 1 37 33 93
2018 CS-02 14 32 25 18 7 0 4 48 26 28
2018 CS-03 18 14 41 18 9 0 0 32 27 22
2018 CS-04 0 16 37 37 11 0 0 16 47 19
2017 CS 15 32 28 18 7 2 0 47 25 123
2017 CS-02 23 33 18 20 3 3 0 58 24 39
2017 CS-03 8 28 42 11 11 0 0 36 22 36
2017 CS-04 14 32 18 27 9 0 0 46 36 22

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 17 26 27 20 9 0 0 43 29 106
2019 CS-02 16 24 22 22 16 0 0 41 38 37
2019 CS-03 14 34 17 28 7 0 0 48 34 29
2019 CS-04 14 14 43 19 10 0 0 29 29 21
2018 CS 13 25 30 22 9 0 2 38 31 93
2018 CS-02 14 29 21 14 18 0 4 44 33 28
2018 CS-03 14 14 50 18 5 0 0 27 23 22
2018 CS-04 11 26 32 32 0 0 0 37 32 19
2017 CS 16 37 29 12 5 1 0 54 17 124
2017 CS-02 20 36 15 23 5 0 0 57 28 39
2017 CS-03 6 36 42 8 9 0 0 42 17 36
2017 CS-04 14 50 32 5 0 0 0 64 5 22

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 32 35 17 12 4 0 0 67 16 106
2019 CS-02 35 22 22 14 8 0 0 57 22 37
2019 CS-03 41 38 10 7 3 0 0 79 10 29
2019 CS-04 29 29 14 29 0 0 0 57 29 21

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 28 25 27 13 4 0 2 55 17 106
2019 CS-02 35 19 32 11 0 0 3 56 11 37
2019 CS-03 28 34 21 7 7 0 3 64 14 29
2019 CS-04 14 29 24 29 5 0 0 43 33 21
2018 CS 37 24 22 9 8 0 2 62 16 93
2018 CS-02 39 29 14 7 7 0 4 70 15 28
2018 CS-03 23 27 36 5 9 0 0 50 14 22
2018 CS-04 32 16 37 5 5 0 5 50 11 19
2017 CS 26 34 19 14 6 2 1 61 20 124
2017 CS-02 41 28 15 13 0 0 3 71 13 39
2017 CS-03 17 42 25 8 9 0 0 58 17 36
2017 CS-04 9 37 14 32 9 0 0 46 41 22

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 60 30 5 1 1 1 2 93 2 106
2019 CS-02 49 38 3 3 0 3 5 94 3 37
2019 CS-03 59 31 7 0 3 0 0 90 3 29
2019 CS-04 76 19 5 0 0 0 0 95 0 21
2018 CS 57 24 10 5 1 0 3 83 7 92
2018 CS-02 43 36 11 4 0 0 7 85 4 28
2018 CS-03 50 27 14 9 0 0 0 77 9 22
2018 CS-04 67 17 11 0 0 0 6 88 0 18
2017 CS 69 19 6 2 2 1 0 89 4 124
2017 CS-02 62 26 10 0 3 0 0 87 3 39
2017 CS-03 67 22 3 6 0 3 0 91 6 36
2017 CS-04 77 14 9 0 0 0 0 91 0 22

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 75 11 5 0 0 1 8 95 0 106
2019 CS-02 65 14 11 0 0 0 11 88 0 37
2019 CS-03 66 21 3 0 0 3 7 96 0 29
2019 CS-04 86 0 0 0 0 0 14 100 0 21
2018 CS 73 16 2 4 2 0 2 91 7 93
2018 CS-02 61 25 0 7 4 0 4 89 11 28
2018 CS-03 68 23 5 0 5 0 0 91 5 22
2018 CS-04 84 5 5 0 0 0 5 94 0 19

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 78 15 2 1 1 1 2 96 2 105
2019 CS-02 78 19 0 0 0 0 3 100 0 37
2019 CS-03 89 11 0 0 0 0 0 100 0 28
2019 CS-04 76 10 5 5 5 0 0 86 10 21
2018 CS 83 5 2 3 3 0 3 91 7 92
2018 CS-02 82 7 4 0 0 0 7 96 0 28
2018 CS-03 82 9 0 0 5 0 5 95 5 22
2018 CS-04 89 0 5 5 0 0 0 89 5 19
2017 CS 81 11 1 2 1 2 2 96 3 124
2017 CS-02 82 13 0 0 3 3 0 97 3 39
2017 CS-03 78 11 3 9 0 0 0 89 9 36
2017 CS-04 91 5 0 0 0 0 5 100 0 22

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 62 25 11 0 1 0 1 88 1 103
2019 CS-02 72 19 8 0 0 0 0 92 0 36
2019 CS-03 57 25 18 0 0 0 0 82 0 28
2019 CS-04 60 40 0 0 0 0 0 100 0 20
2018 CS 58 26 8 4 2 0 2 85 7 90
2018 CS-02 61 25 7 0 4 0 4 89 4 28
2018 CS-03 50 30 10 5 0 0 5 84 5 20
2018 CS-04 61 28 6 6 0 0 0 89 6 18
2017 CS 68 23 8 1 1 0 0 90 2 124
2017 CS-02 74 15 8 3 0 0 0 90 3 39
2017 CS-03 58 30 8 0 3 0 0 89 3 36
2017 CS-04 64 27 9 0 0 0 0 91 0 22

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 54 22 13 5 4 0 3 78 9 104
2019 CS-02 56 25 8 6 3 0 3 83 9 36
2019 CS-03 61 21 11 0 7 0 0 82 7 28
2019 CS-04 48 19 19 14 0 0 0 67 14 21
2018 CS 55 22 11 9 1 0 2 79 10 91
2018 CS-02 64 21 11 0 0 0 4 89 0 28
2018 CS-03 50 25 10 10 0 0 5 79 11 20
2018 CS-04 42 26 26 5 0 0 0 68 5 19
2017 CS 62 23 9 5 1 0 1 85 6 123
2017 CS-02 58 21 13 5 0 0 3 81 5 38
2017 CS-03 58 25 11 3 3 0 0 83 6 36
2017 CS-04 59 27 5 9 0 0 0 86 9 22

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 59 16 6 2 1 0 16 90 3 105
2019 CS-02 65 8 0 0 3 0 24 96 4 37
2019 CS-03 54 21 7 4 0 0 14 88 4 28
2019 CS-04 57 24 14 5 0 0 0 81 5 21
2018 CS 56 15 3 5 0 0 20 89 7 91
2018 CS-02 57 4 4 0 0 0 36 94 0 28
2018 CS-03 60 20 10 0 0 0 10 89 0 20
2018 CS-04 53 26 0 11 0 0 11 88 12 19
2017 CS 54 19 7 2 1 1 16 88 3 123
2017 CS-02 66 8 3 3 0 0 21 94 3 39
2017 CS-03 47 30 3 0 3 3 14 93 4 36
2017 CS-04 46 32 9 5 0 0 9 85 5 22

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 79 13 3 0 0 0 5 97 0 105
2019 CS-02 81 11 3 0 0 0 5 97 0 37
2019 CS-03 75 18 4 0 0 0 4 96 0 28
2019 CS-04 76 19 5 0 0 0 0 95 0 21
2018 CS 67 16 10 4 0 0 2 85 4 91
2018 CS-02 68 14 14 0 0 0 4 85 0 28
2018 CS-03 60 25 10 0 0 0 5 89 0 20
2018 CS-04 68 16 11 5 0 0 0 84 5 19
2017 CS 72 14 4 4 2 1 2 89 7 124
2017 CS-02 66 18 5 3 5 0 3 87 8 39
2017 CS-03 69 14 3 6 3 3 3 88 9 36
2017 CS-04 77 9 5 5 0 0 5 91 5 22

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 71 14 5 3 2 2 3 90 5 105
2019 CS-02 76 11 5 0 0 3 5 94 0 37
2019 CS-03 82 14 4 0 0 0 0 96 0 28
2019 CS-04 76 14 0 5 0 0 5 95 5 21
2018 CS 59 24 9 1 4 0 2 85 6 90
2018 CS-02 63 26 7 0 0 0 4 92 0 27
2018 CS-03 60 30 5 0 5 0 0 90 5 20
2018 CS-04 68 26 5 0 0 0 0 95 0 19
2017 CS 59 23 8 2 5 0 3 84 8 124
2017 CS-02 51 33 10 0 0 0 5 89 0 39
2017 CS-03 55 28 11 0 3 0 3 86 3 36
2017 CS-04 91 5 0 0 0 0 5 100 0 22

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 50 23 18 4 1 1 4 76 5 105
2019 CS-02 51 16 22 3 0 3 5 74 3 37
2019 CS-03 54 25 14 4 0 0 4 81 4 28
2019 CS-04 43 33 19 5 0 0 0 76 5 21
2018 CS 43 33 15 8 0 0 1 77 8 91
2018 CS-02 39 36 18 4 0 0 4 78 4 28
2018 CS-03 40 35 20 5 0 0 0 75 5 20
2018 CS-04 37 47 11 5 0 0 0 84 5 19
2017 CS 53 25 14 4 2 0 2 80 6 124
2017 CS-02 54 18 18 5 3 0 3 74 8 39
2017 CS-03 50 28 17 0 3 0 3 80 3 36
2017 CS-04 41 36 14 9 0 0 0 77 9 22

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 10 29 39 19 3 0 0 40 22 106
2019 CS-02 16 35 38 11 0 0 0 51 11 37
2019 CS-03 3 31 45 17 3 0 0 34 21 29
2019 CS-04 0 29 29 38 5 0 0 29 43 21
2018 CS 11 27 40 17 4 0 1 38 22 93
2018 CS-02 14 32 32 18 0 0 4 48 19 28
2018 CS-03 14 23 45 18 0 0 0 36 18 22
2018 CS-04 11 16 53 16 5 0 0 26 21 19
2017 CS 10 29 40 16 3 1 0 40 19 124
2017 CS-02 10 41 34 13 3 0 0 51 15 39
2017 CS-03 11 19 56 11 0 3 0 31 11 36
2017 CS-04 9 14 45 18 14 0 0 23 32 22

Question 76. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 9 22 43 21 6 0 0 27 30 105
2019 CS-02 11 14 39 22 14 0 0 36 25 36
2019 CS-03 3 24 48 21 3 0 0 24 28 29
2019 CS-04 14 24 48 14 0 0 0 14 38 21
2018 CS 10 22 37 18 12 0 1 31 32 92
2018 CS-02 11 11 50 11 14 0 4 26 22 28
2018 CS-03 9 14 45 18 14 0 0 32 23 22
2018 CS-04 6 50 22 17 6 0 0 22 56 18
2017 CS 6 17 48 22 8 0 0 30 23 124
2017 CS-02 8 10 51 21 10 0 0 31 18 39
2017 CS-03 3 17 47 25 8 0 0 33 19 36
2017 CS-04 9 23 41 23 5 0 0 28 32 22

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 34 40 12 5 3 6 0 79 8 105
2019 CS-02 30 32 14 5 5 14 0 72 13 37
2019 CS-03 41 28 21 7 0 3 0 71 7 29
2019 CS-04 29 57 10 0 5 0 0 86 5 21
2018 CS 28 44 15 6 1 4 1 76 8 93
2018 CS-02 14 46 14 7 4 11 4 71 13 28
2018 CS-03 27 27 27 14 0 5 0 57 14 22
2018 CS-04 42 53 5 0 0 0 0 95 0 19
2017 CS 19 53 14 6 2 6 0 77 8 124
2017 CS-02 15 51 18 5 0 10 0 74 6 39
2017 CS-03 17 53 22 6 0 3 0 71 6 36
2017 CS-04 32 59 9 0 0 0 0 91 0 22

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 27 28 23 12 8 3 0 56 20 104
2019 CS-02 30 24 22 8 11 5 0 57 20 37
2019 CS-03 24 34 21 10 7 3 0 61 18 29
2019 CS-04 21 11 42 16 11 0 0 32 26 19
2018 CS 27 32 17 13 3 7 1 64 18 92
2018 CS-02 15 30 19 19 4 11 4 52 26 27
2018 CS-03 27 32 23 14 0 5 0 62 14 22
2018 CS-04 37 37 16 11 0 0 0 74 11 19
2017 CS 20 46 15 13 3 2 0 68 16 124
2017 CS-02 18 43 15 18 0 5 0 65 19 39
2017 CS-03 17 42 25 17 0 0 0 58 17 36
2017 CS-04 27 55 9 9 0 0 0 82 9 22
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CS 16 84 106
2019 CS-02 22 78 37
2019 CS-03 14 86 29
2019 CS-04 14 86 21
2017 CS 11 89 124
2017 CS-02 13 87 39
2017 CS-03 19 81 36
2017 CS-04 0 100 22
2014 CS 12 88 161
2014 CS-02 11 89 64
2014 CS-03 12 88 41

Question 80. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CS 76 24 17
2017 CS 71 29 14
2014 CS 70 30 20

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 62 31 0 8 0 0 0 92 8 13
2017 CS 70 30 0 0 0 0 0 100 0 10
2014 CS 71 21 7 0 0 0 0 93 0 14
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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 17 24 27 15 16 1 0 17 83 106
2019 CS-02 16 30 22 16 16 0 0 16 84 37
2019 CS-03 10 28 28 14 17 3 0 11 89 29
2019 CS-04 24 5 38 14 19 0 0 24 76 21
2018 CS 27 28 20 12 10 2 1 28 72 93
2018 CS-02 29 18 25 7 14 4 4 31 69 28
2018 CS-03 23 32 14 23 5 5 0 24 76 22
2018 CS-04 16 42 26 11 5 0 0 16 84 19
2017 CS 21 28 19 19 9 4 0 22 78 124
2017 CS-02 28 20 10 23 10 8 0 31 69 39
2017 CS-03 11 30 25 28 3 3 0 11 89 36
2017 CS-04 18 32 27 9 9 5 0 19 81 22

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CS 76 24 87
2019 CS-02 65 35 31
2019 CS-03 84 16 25
2019 CS-04 88 13 16

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CS 30 70 84
2019 CS-02 46 54 28
2019 CS-03 16 84 25
2019 CS-04 6 94 16
2018 CS 42 58 64
2018 CS-02 53 47 17
2018 CS-03 38 63 16
2018 CS-04 31 69 16

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 11 16 16 25 24 1 7 29 53 85
2019 CS-02 14 10 17 17 24 3 14 29 50 29
2019 CS-03 8 20 12 28 24 0 8 30 57 25
2019 CS-04 0 19 25 38 19 0 0 19 56 16
2018 CS 11 22 22 18 18 5 5 36 41 65
2018 CS-02 11 33 6 17 28 0 6 47 47 18
2018 CS-03 13 13 31 19 13 0 13 29 36 16
2018 CS-04 6 31 13 25 19 6 0 40 47 16
2017 CS 11 24 20 17 13 2 13 41 35 93
2017 CS-02 8 32 16 12 20 0 12 45 36 25
2017 CS-03 3 20 29 19 10 0 19 28 36 31
2017 CS-04 23 24 18 23 6 0 6 50 31 17

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 13 8 13 24 34 4 5 23 63 85
2019 CS-02 10 14 7 14 45 3 7 27 65 29
2019 CS-03 20 0 12 28 28 4 8 23 64 25
2019 CS-04 0 6 25 31 38 0 0 6 69 16
2018 CS 3 15 15 20 42 0 5 19 65 65
2018 CS-02 6 6 17 11 61 0 0 11 72 18
2018 CS-03 0 19 13 19 44 0 6 20 67 16
2018 CS-04 0 25 6 44 25 0 0 25 69 16
2017 CS 1 14 11 17 45 1 11 17 71 93
2017 CS-02 0 24 0 16 52 0 8 26 74 25
2017 CS-03 0 10 16 19 42 0 13 11 70 31
2017 CS-04 6 6 12 29 41 0 6 12 75 17

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 36 13 28 9 13 1 1 50 22 104
2019 CS-02 43 6 23 9 17 3 0 50 26 35
2019 CS-03 34 10 24 14 17 0 0 45 31 29
2019 CS-04 24 19 38 10 5 0 5 45 15 21
2018 CS 33 21 16 11 15 0 4 56 27 92
2018 CS-02 41 22 15 4 15 0 4 65 19 27
2018 CS-03 18 18 32 14 9 0 9 40 25 22
2018 CS-04 37 32 11 5 11 0 5 72 17 19
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