2019 Public Service Employee Survey Results for Canadian Food Inspection Agency by Question 94. Please indicate your occupational group and level. Occupational group and level - CR

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 47 42 3 5 2 0 0 89 8 281
2019 CR-04 42 46 4 6 3 0 0 88 9 220
2017 CR 42 47 2 6 2 0 0 89 8 278
2017 CR-04 45 45 2 6 2 0 0 90 8 229
2017 CR-05 29 60 4 6 0 0 0 89 6 45
2014 CR 42 46 2 7 3 0 0 88 10 360
2014 CR-04 38 49 3 6 4 0 0 87 10 280
2014 CR-05 52 38 1 8 0 0 0 90 8 70
2011 CR 35 47 3 12 3 0 0 82 15 440
2011 CR-03 44 25 6 13 13 0 0 69 25 16
2011 CR-04 33 49 3 12 3 0 0 82 15 336
2011 CR-05 41 46 2 11 0 0 0 87 11 83
2008 CR 49 41 2 6 2 0 0 90 8 344
2008 CR-03 45 45 9 0 0 0 0 91 0 11
2008 CR-04 49 41 1 7 2 0 0 90 8 274
2008 CR-05 44 44 4 7 2 0 0 87 9 55

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 70 16 5 5 3 0 1 87 8 280
2019 CR-04 74 14 6 3 1 0 1 89 5 219
2017 CR 67 20 5 4 2 0 1 88 7 277
2017 CR-04 71 17 5 4 1 0 1 90 5 228
2017 CR-05 47 35 4 7 7 0 0 82 13 45
2014 CR 69 18 4 4 3 0 1 88 8 359
2014 CR-04 74 15 4 5 2 0 1 89 7 279
2014 CR-05 53 30 4 4 8 0 0 83 13 70
2011 CR 70 19 4 3 4 0 0 89 7 440
2011 CR-03 75 13 6 0 6 0 0 88 6 16
2011 CR-04 72 19 4 3 3 0 0 91 5 336
2011 CR-05 61 22 6 4 7 0 0 83 11 83
2008 CR 68 19 4 6 2 0 1 88 9 344
2008 CR-03 73 18 0 0 9 0 0 91 9 11
2008 CR-04 70 18 4 7 1 0 1 88 8 274
2008 CR-05 58 25 4 5 5 0 2 85 11 55

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 51 31 7 8 3 0 0 83 11 280
2019 CR-04 49 33 8 8 2 0 0 82 10 219
2017 CR 51 34 6 6 2 0 0 85 9 277
2017 CR-04 51 32 7 7 2 0 0 84 9 228
2017 CR-05 53 40 2 2 2 0 0 93 4 45
2014 CR 50 34 4 8 2 0 0 85 11 359
2014 CR-04 47 36 4 10 3 0 0 83 13 279
2014 CR-05 59 28 6 4 1 1 0 89 6 70
2011 CR 49 34 5 8 5 0 0 83 13 440
2011 CR-03 25 31 13 13 19 0 0 56 31 16
2011 CR-04 49 35 4 7 5 0 0 84 12 336
2011 CR-05 54 31 4 11 0 0 0 86 11 83

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 26 40 14 13 7 0 0 66 20 279
2019 CR-04 22 42 16 13 8 0 0 64 21 218
2018 CR 23 42 10 17 7 0 0 65 24 286
2018 CR-04 18 43 12 18 9 0 0 61 27 226
2018 CR-05 47 37 6 8 2 0 0 84 10 51
2017 CR 26 45 9 12 7 1 0 72 19 277
2017 CR-04 27 43 10 13 7 1 0 71 19 228
2017 CR-05 22 53 9 9 7 0 0 76 16 45
2014 CR 23 37 14 16 9 0 0 61 26 360
2014 CR-04 20 39 14 17 10 0 0 59 27 280
2014 CR-05 31 34 14 13 8 0 0 65 21 70
2011 CR 24 38 12 15 10 0 1 62 25 439
2011 CR-03 19 25 6 13 31 0 6 47 47 16
2011 CR-04 23 38 12 16 10 0 0 62 26 335
2011 CR-05 28 40 14 13 4 0 1 68 17 83
2008 CR 19 40 13 16 9 0 1 61 25 344
2008 CR-03 9 27 27 36 0 0 0 36 36 11
2008 CR-04 22 41 12 15 8 0 1 64 24 274
2008 CR-05 13 42 13 16 15 0 2 56 31 55

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 48 37 6 8 2 0 0 85 9 280
2019 CR-04 43 41 7 7 1 0 0 84 9 219
2017 CR 47 41 6 4 1 0 0 89 5 278
2017 CR-04 49 39 6 4 1 0 0 88 6 229
2017 CR-05 38 55 7 0 0 0 0 93 0 45
2014 CR 51 35 7 5 3 0 0 86 7 360
2014 CR-04 48 37 6 5 3 0 0 85 9 280
2014 CR-05 58 28 10 3 1 0 0 86 4 70

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 48 27 11 8 5 0 0 75 13 281
2019 CR-04 46 29 13 7 5 0 0 75 12 220
2018 CR 45 32 11 7 5 1 0 77 12 285
2018 CR-04 43 34 12 6 4 1 0 78 10 225
2018 CR-05 53 25 8 8 6 0 0 78 14 51
2017 CR 48 30 9 8 3 0 1 80 11 278
2017 CR-04 50 28 9 8 3 0 2 80 11 229
2017 CR-05 40 40 11 7 2 0 0 80 9 45
2014 CR 45 30 11 8 4 0 1 76 13 360
2014 CR-04 43 32 11 8 5 0 0 75 13 280
2014 CR-05 52 29 9 7 1 0 3 82 9 70
2011 CR 42 31 11 8 5 0 1 74 14 439
2011 CR-03 13 44 19 6 19 0 0 56 25 16
2011 CR-04 43 30 12 9 5 1 1 74 14 336
2011 CR-05 48 32 7 9 2 0 2 81 11 82

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 38 38 10 9 5 0 0 75 14 281
2019 CR-04 35 40 10 10 5 0 0 75 15 220
2018 CR 33 43 12 7 5 0 0 76 12 282
2018 CR-04 32 42 14 6 6 0 0 74 12 223
2018 CR-05 38 50 4 6 2 0 0 88 8 50
2017 CR 37 39 12 8 4 0 0 76 12 278
2017 CR-04 37 39 13 7 3 0 0 76 10 229
2017 CR-05 33 42 4 13 4 2 0 77 18 45
2014 CR 25 43 14 10 7 0 0 69 17 360
2014 CR-04 25 44 14 10 8 0 0 69 18 280
2014 CR-05 24 45 17 10 4 0 0 69 14 70
2011 CR 31 41 12 8 8 0 0 72 16 439
2011 CR-03 19 44 6 13 19 0 0 63 31 16
2011 CR-04 30 41 13 8 8 0 0 71 16 336
2011 CR-05 37 43 9 6 5 0 1 80 11 82
2008 CR 29 42 14 9 6 0 0 71 15 340
2008 CR-03 30 40 20 10 0 0 0 70 10 10
2008 CR-04 31 40 15 10 5 0 0 71 14 272
2008 CR-05 20 52 11 6 11 0 0 72 17 54

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 33 38 10 10 9 0 0 71 18 281
2019 CR-04 31 40 10 10 9 0 0 71 18 220
2018 CR 28 39 13 12 8 0 0 67 20 285
2018 CR-04 25 40 14 12 8 0 0 66 20 225
2018 CR-05 37 35 8 12 8 0 0 73 20 51
2017 CR 33 34 13 14 6 0 0 67 20 278
2017 CR-04 34 32 14 15 5 0 0 66 19 229
2017 CR-05 31 40 9 11 9 0 0 71 20 45
2014 CR 24 36 14 16 10 0 0 60 26 359
2014 CR-04 26 36 13 13 11 0 0 62 24 279
2014 CR-05 11 36 17 31 4 0 0 48 35 70
2011 CR 25 33 14 13 14 1 0 59 27 438
2011 CR-03 19 25 0 13 44 0 0 44 56 16
2011 CR-04 25 33 14 13 14 1 0 59 27 334
2011 CR-05 27 35 12 12 12 1 1 63 25 83

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 36 39 11 7 5 0 0 76 13 276
2019 CR-04 31 44 13 6 5 0 0 76 11 216
2018 CR 31 44 12 9 4 0 0 75 13 286
2018 CR-04 28 46 13 9 4 0 0 74 13 226
2018 CR-05 43 39 8 4 4 0 2 84 8 51
2017 CR 33 43 9 12 3 0 0 76 15 276
2017 CR-04 33 42 9 13 3 0 0 75 16 227
2017 CR-05 33 47 11 9 0 0 0 80 9 45

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 41 43 8 5 3 0 0 84 8 279
2019 CR-04 38 48 8 5 2 0 0 85 7 218
2018 CR 40 42 13 2 3 0 0 82 5 284
2018 CR-04 40 41 14 3 3 0 0 80 5 224
2018 CR-05 41 49 8 2 0 0 0 90 2 51
2017 CR 39 42 13 3 1 0 1 83 4 278
2017 CR-04 40 43 12 3 1 0 1 83 4 229
2017 CR-05 38 40 18 2 0 2 0 80 2 45
2014 CR 35 43 12 5 3 1 0 80 8 360
2014 CR-04 37 42 10 6 3 1 0 80 10 280
2014 CR-05 25 50 20 1 1 1 0 77 3 70
2011 CR 33 43 13 6 3 1 0 77 10 437
2011 CR-03 38 44 6 6 6 0 0 81 13 16
2011 CR-04 31 44 14 7 4 1 0 76 11 333
2011 CR-05 43 37 10 5 1 4 0 84 6 83
2008 CR 36 44 10 5 3 1 0 81 9 344
2008 CR-03 55 36 9 0 0 0 0 91 0 11
2008 CR-04 37 44 10 5 3 1 0 82 8 274
2008 CR-05 29 47 11 7 5 0 0 76 13 55

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 34 37 11 10 7 0 0 71 18 279
2019 CR-04 33 38 11 11 8 0 0 71 18 218
2018 CR 29 39 14 10 7 0 0 68 18 283
2018 CR-04 28 40 14 11 7 0 0 68 17 223
2018 CR-05 35 35 12 10 8 0 0 71 18 51
2017 CR 30 40 12 12 6 0 0 71 18 277
2017 CR-04 32 39 11 13 5 0 0 71 18 228
2017 CR-05 22 44 18 9 7 0 0 67 16 45

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 57 26 11 4 2 0 0 83 6 277
2019 CR-04 55 27 12 5 1 0 0 82 6 217
2018 CR 59 26 7 5 2 0 0 86 7 281
2018 CR-04 59 25 8 5 2 0 0 85 7 221
2018 CR-05 63 31 4 2 0 0 0 94 2 51
2017 CR 58 30 8 3 1 0 0 88 4 277
2017 CR-04 56 32 9 2 0 0 0 89 3 228
2017 CR-05 62 24 7 4 2 0 0 87 7 45
2014 CR 64 24 8 2 1 0 0 88 4 360
2014 CR-04 62 25 9 3 1 0 0 88 4 280
2014 CR-05 69 23 7 1 0 0 0 92 1 70
2011 CR 59 28 7 3 2 0 0 88 5 440
2011 CR-03 38 44 6 6 6 0 0 81 13 16
2011 CR-04 60 27 8 3 2 0 0 87 5 336
2011 CR-05 63 29 5 1 2 0 0 92 4 83

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 30 39 11 11 7 1 0 70 18 278
2019 CR-04 30 40 12 10 7 1 0 71 17 219
2018 CR 24 39 14 13 9 0 1 64 22 283
2018 CR-04 23 39 14 14 9 0 0 63 23 223
2018 CR-05 31 39 12 12 4 0 2 72 16 51
2017 CR 28 36 15 14 6 0 0 65 21 275
2017 CR-04 31 34 14 14 7 0 0 65 21 227
2017 CR-05 16 44 20 16 4 0 0 60 20 45
2014 CR 21 38 14 14 12 0 1 59 27 360
2014 CR-04 21 39 14 14 12 0 0 60 27 280
2014 CR-05 17 35 16 18 11 0 3 53 31 70
2011 CR 27 38 12 13 9 0 1 66 22 440
2011 CR-03 0 38 6 25 31 0 0 38 56 16
2011 CR-04 29 39 12 13 7 0 0 68 20 336
2011 CR-05 28 37 12 10 11 0 2 67 21 83

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 39 35 13 7 5 0 0 75 12 280
2019 CR-04 38 39 13 5 5 0 0 77 10 219
2018 CR 30 42 15 7 6 0 0 72 13 283
2018 CR-04 29 41 16 8 6 0 0 70 14 223
2018 CR-05 37 47 12 2 2 0 0 84 4 51
2017 CR 38 35 13 8 5 0 0 74 13 276
2017 CR-04 40 34 14 7 5 0 0 75 11 228
2017 CR-05 29 42 11 13 4 0 0 71 18 45
2014 CR 30 35 17 9 7 0 1 66 16 359
2014 CR-04 31 35 17 9 7 0 0 66 17 279
2014 CR-05 22 39 20 11 7 0 0 62 18 70

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 37 40 11 9 3 0 0 77 12 275
2019 CR-04 33 44 11 9 3 0 0 77 13 215
2018 CR 35 37 13 9 6 0 0 72 15 281
2018 CR-04 32 38 14 10 6 0 0 70 16 221
2018 CR-05 47 35 8 6 4 0 0 82 10 51
2017 CR 34 46 10 8 2 0 0 80 10 276
2017 CR-04 34 46 10 7 3 0 0 80 9 228
2017 CR-05 30 48 11 11 0 0 0 77 11 44
2014 CR 34 37 17 6 5 0 0 72 11 359
2014 CR-04 34 39 15 6 6 0 0 72 13 279
2014 CR-05 31 36 25 6 1 1 0 68 7 70
2011 CR 39 38 12 7 3 0 0 77 11 438
2011 CR-03 19 38 19 13 13 0 0 56 25 16
2011 CR-04 39 39 11 8 3 0 0 78 11 335
2011 CR-05 46 35 13 4 1 0 0 82 5 82

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 45 38 8 6 3 0 0 83 10 280
2019 CR-04 41 42 8 6 3 0 0 83 9 219
2018 CR 44 39 10 4 3 0 0 83 7 284
2018 CR-04 45 37 10 5 3 0 0 82 8 224
2018 CR-05 43 49 6 2 0 0 0 92 2 51
2017 CR 50 32 11 6 1 0 0 82 7 276
2017 CR-04 49 33 12 6 0 0 0 81 7 227
2017 CR-05 53 31 7 9 0 0 0 84 9 45
2014 CR 40 37 14 4 5 0 0 77 9 360
2014 CR-04 42 34 15 4 5 0 0 76 9 280
2014 CR-05 32 48 13 6 1 0 0 80 7 70
2011 CR 42 38 9 5 6 0 0 80 11 439
2011 CR-03 31 25 6 19 19 0 0 56 38 16
2011 CR-04 41 39 10 4 6 0 0 80 10 336
2011 CR-05 48 39 6 2 5 0 0 87 7 82
2008 CR 39 41 9 6 5 0 0 80 10 344
2008 CR-03 36 36 18 9 0 0 0 73 9 11
2008 CR-04 41 41 9 5 4 0 0 82 9 274
2008 CR-05 31 45 7 5 11 0 0 76 16 55

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 47 32 12 6 1 0 1 80 8 281
2019 CR-04 47 32 12 6 1 0 0 80 7 220
2018 CR 45 33 14 6 1 0 0 79 7 286
2018 CR-04 43 32 15 7 2 0 0 76 9 226
2018 CR-05 51 39 8 2 0 0 0 90 2 51
2017 CR 43 33 17 3 1 0 2 78 5 278
2017 CR-04 44 34 16 3 2 0 2 79 4 229
2017 CR-05 38 33 20 6 0 0 2 73 7 45
2014 CR 49 31 16 4 1 0 0 79 5 360
2014 CR-04 47 32 15 4 1 0 0 79 5 280
2014 CR-05 50 29 17 4 0 0 0 79 4 70
2011 CR 47 30 16 5 2 0 0 77 7 440
2011 CR-03 63 13 13 13 0 0 0 75 13 16
2011 CR-04 46 31 16 4 3 0 0 77 7 336
2011 CR-05 47 33 16 4 1 0 0 80 5 83
2008 CR 45 25 22 5 3 0 0 70 8 344
2008 CR-03 45 18 27 9 0 0 0 64 9 11
2008 CR-04 49 23 21 5 1 0 0 72 7 274
2008 CR-05 27 35 24 5 9 0 0 62 15 55

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 6 20 38 24 11 0 0 35 27 279
2019 CR-04 6 20 38 24 11 0 0 35 27 218
2018 CR 8 24 32 22 11 2 3 34 33 283
2018 CR-04 9 24 31 20 11 1 3 33 35 223
2018 CR-05 2 20 39 27 8 2 2 37 22 51
2017 CR 8 18 35 21 14 1 5 37 27 277
2017 CR-04 8 16 35 21 14 1 5 37 26 228
2017 CR-05 4 27 38 20 7 0 4 28 32 45
2014 CR 7 24 31 22 10 1 4 33 33 359
2014 CR-04 7 23 33 22 10 1 4 34 32 279
2014 CR-05 10 29 25 24 10 0 3 35 39 70
2011 CR 9 20 30 22 14 1 3 38 30 437
2011 CR-03 19 13 19 25 6 6 13 38 38 16
2011 CR-04 8 20 31 23 15 1 3 39 30 333
2011 CR-05 11 14 34 22 16 0 4 39 26 83
2008 CR 7 26 30 21 12 2 2 34 35 343
2008 CR-03 0 36 18 27 9 0 9 40 40 11
2008 CR-04 5 24 31 22 13 2 3 37 30 273
2008 CR-05 18 36 25 15 5 0 0 20 55 55

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 11 22 25 21 18 3 1 40 34 280
2019 CR-04 14 23 24 20 16 2 1 36 39 219
2018 CR 13 21 24 21 14 3 3 38 37 284
2018 CR-04 15 22 24 21 13 3 3 36 39 225
2018 CR-05 8 12 28 24 20 2 6 48 22 50
2017 CR 8 15 34 17 19 3 4 38 25 275
2017 CR-04 10 13 35 16 19 3 5 38 25 227
2017 CR-05 2 25 34 21 16 0 2 37 28 44
2014 CR 10 21 30 21 13 3 3 35 33 357
2014 CR-04 10 21 30 20 13 3 2 35 33 278
2014 CR-05 8 22 31 23 13 2 1 36 32 70
2011 CR 9 17 24 23 16 4 6 44 29 437
2011 CR-03 13 6 31 19 0 13 19 27 27 16
2011 CR-04 8 19 24 22 17 4 5 43 30 333
2011 CR-05 7 14 24 30 17 2 5 51 23 83
2008 CR 9 18 25 23 16 6 3 43 30 341
2008 CR-03 18 0 55 9 9 0 9 20 20 11
2008 CR-04 8 18 23 24 18 6 3 46 29 271
2008 CR-05 9 24 27 27 7 4 2 37 35 55

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 15 24 28 19 10 2 1 30 41 278
2019 CR-04 18 28 25 19 8 1 1 28 46 217
2018 CR 13 20 32 20 8 4 5 30 35 285
2018 CR-04 16 20 32 15 8 4 4 25 40 224
2018 CR-05 2 15 31 38 8 0 6 49 18 52
2017 CR 8 20 34 15 11 4 8 31 31 276
2017 CR-04 8 20 33 15 11 5 7 30 32 227
2017 CR-05 7 13 38 18 11 0 13 33 23 45
2014 CR 14 26 31 14 8 1 5 24 42 360
2014 CR-04 15 29 29 14 8 1 4 24 46 280
2014 CR-05 11 15 41 17 10 0 6 28 28 70
2011 CR 14 22 27 19 10 3 5 31 39 437
2011 CR-03 25 6 25 19 0 13 13 25 42 16
2011 CR-04 13 25 29 19 8 1 5 29 40 333
2011 CR-05 16 16 23 19 17 5 5 40 35 83
2008 CR 16 18 31 17 12 3 3 31 36 342
2008 CR-03 9 0 55 0 27 0 9 30 10 11
2008 CR-04 14 19 30 19 12 3 4 33 35 272
2008 CR-05 27 20 31 11 9 2 0 20 48 55

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 1 10 32 32 23 1 1 56 11 277
2019 CR-04 1 10 32 34 20 1 1 55 12 216
2018 CR 3 9 28 38 17 2 3 58 13 283
2018 CR-04 4 10 27 37 17 2 3 57 14 223
2018 CR-05 0 4 33 45 14 0 4 61 4 51
2017 CR 4 7 30 31 21 1 6 56 12 273
2017 CR-04 4 6 30 31 22 1 6 57 11 224
2017 CR-05 2 13 33 33 11 0 7 48 17 45
2014 CR 3 12 30 32 18 2 4 52 16 358
2014 CR-04 3 12 28 33 18 2 4 54 16 278
2014 CR-05 1 11 39 31 14 0 4 47 13 70
2011 CR 6 9 29 30 22 0 4 54 16 436
2011 CR-03 13 6 19 25 13 6 19 50 25 16
2011 CR-04 5 10 29 29 23 0 4 54 15 332
2011 CR-05 7 7 29 36 18 0 2 56 15 83
2008 CR 5 12 28 28 21 1 4 53 18 341
2008 CR-03 0 9 36 0 27 0 27 38 13 11
2008 CR-04 3 12 25 31 24 1 4 58 16 271
2008 CR-05 15 13 42 24 7 0 0 31 27 55

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 7 18 29 27 17 1 1 45 26 279
2019 CR-04 9 21 27 24 17 1 1 42 31 218
2018 CR 13 21 23 24 14 2 3 40 36 286
2018 CR-04 15 23 20 23 13 2 3 39 40 226
2018 CR-05 8 10 35 27 14 2 4 44 19 51
2017 CR 11 20 27 20 14 1 6 37 34 276
2017 CR-04 11 20 26 20 14 1 7 38 34 227
2017 CR-05 13 18 33 20 11 0 4 33 32 45
2014 CR 14 20 26 22 12 2 4 36 36 358
2014 CR-04 15 21 27 20 11 2 3 33 38 279
2014 CR-05 11 16 23 29 13 1 7 46 30 69
2011 CR 14 18 28 18 17 1 5 36 34 437
2011 CR-03 25 6 25 13 6 13 13 25 42 16
2011 CR-04 14 18 28 18 17 1 4 37 33 333
2011 CR-05 12 19 30 17 17 0 5 35 33 83
2008 CR 8 18 26 24 17 2 5 44 28 341
2008 CR-03 0 27 27 0 27 0 18 33 33 11
2008 CR-04 7 17 25 25 19 2 5 47 26 272
2008 CR-05 15 20 28 24 7 2 4 33 37 54

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 8 15 25 25 19 6 1 48 25 279
2019 CR-04 10 16 24 25 18 6 1 46 28 218
2018 CR 9 19 25 24 15 5 4 43 30 281
2018 CR-04 11 21 21 25 14 4 4 43 34 223
2018 CR-05 0 10 41 22 18 6 2 44 11 49
2017 CR 8 15 29 19 18 5 7 42 26 277
2017 CR-04 8 13 29 18 19 5 7 43 24 228
2017 CR-05 4 25 29 25 9 2 7 37 32 45
2014 CR 9 16 22 24 19 4 7 48 27 358
2014 CR-04 10 17 21 25 19 3 6 48 29 278
2014 CR-05 4 11 29 22 22 4 7 50 17 70
2011 CR 8 13 24 24 21 4 7 50 24 437
2011 CR-03 25 19 19 6 0 19 13 9 64 16
2011 CR-04 8 13 23 25 22 3 7 52 23 333
2011 CR-05 8 10 27 25 19 4 7 50 20 83
2008 CR 10 17 22 23 19 4 4 47 29 340
2008 CR-03 0 18 9 36 18 9 9 67 22 11
2008 CR-04 7 16 22 24 22 4 4 51 26 272
2008 CR-05 24 17 28 17 7 4 4 26 44 54

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 8 27 29 20 13 3 1 35 36 277
2019 CR-04 7 30 26 21 11 4 1 33 39 216
2018 CR 10 21 30 19 11 4 5 33 34 285
2018 CR-04 12 22 31 17 10 4 4 29 37 225
2018 CR-05 4 16 27 25 16 4 8 47 22 51
2017 CR 8 20 31 14 14 5 7 32 32 277
2017 CR-04 8 20 32 14 14 6 6 31 33 228
2017 CR-05 9 20 33 13 16 0 9 32 32 45
2014 CR 10 20 31 16 12 4 8 31 34 358
2014 CR-04 12 20 31 16 12 3 6 31 35 278
2014 CR-05 4 18 34 18 11 4 10 34 27 70

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 11 20 35 19 13 1 0 32 32 279
2019 CR-04 13 23 35 17 10 1 0 27 37 218
Top of Page

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 73 14 6 1 3 0 4 90 4 280
2019 CR-04 76 12 5 0 2 0 4 92 2 219
2017 CR 70 12 7 3 1 1 6 88 5 277
2017 CR-04 72 10 6 3 1 1 7 89 4 228
2017 CR-05 62 20 9 4 2 0 2 84 7 45
2014 CR 74 13 4 2 3 1 3 90 5 360
2014 CR-04 76 12 4 1 3 0 4 92 4 280
2014 CR-05 63 18 7 6 3 3 0 84 9 70
2011 CR 71 12 3 4 5 0 5 87 9 440
2011 CR-03 63 31 0 0 6 0 0 94 6 16
2011 CR-04 74 10 2 4 4 0 5 89 8 336
2011 CR-05 59 18 8 6 5 0 4 80 11 83
2008 CR 67 9 6 3 4 1 11 86 8 344
2008 CR-03 73 0 0 0 0 9 18 100 0 11
2008 CR-04 64 11 7 3 4 0 11 84 9 274
2008 CR-05 78 4 4 2 2 0 11 92 4 55

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 29 32 13 11 9 4 1 65 22 279
2019 CR-04 28 34 13 11 10 3 1 64 22 218
2018 CR 23 32 19 12 10 3 1 57 22 285
2018 CR-04 21 31 21 12 11 3 1 54 24 225
2018 CR-05 29 35 16 10 6 2 2 67 16 51
2017 CR 28 28 13 17 5 6 2 61 25 278
2017 CR-04 27 27 13 19 6 6 2 59 27 229
2017 CR-05 29 38 13 11 2 4 2 72 14 45
2014 CR 24 30 13 15 11 4 2 58 28 360
2014 CR-04 24 30 12 16 12 4 1 58 29 280
2014 CR-05 17 30 18 15 10 6 4 52 28 70

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 44 28 7 14 7 0 0 73 20 281
2019 CR-04 44 27 7 15 6 0 0 72 21 220
2018 CR 34 32 11 12 10 1 0 67 22 285
2018 CR-04 34 32 11 11 11 1 0 67 22 225
2018 CR-05 29 39 12 10 8 2 0 70 18 51
2017 CR 41 30 12 11 5 0 1 71 17 278
2017 CR-04 40 30 13 10 6 0 1 71 16 229
2017 CR-05 40 33 9 18 0 0 0 73 18 45
2014 CR 37 27 11 14 10 1 1 65 24 360
2014 CR-04 39 27 10 13 11 0 0 67 24 280
2014 CR-05 27 28 17 20 7 1 0 56 27 70

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 47 34 8 5 5 0 0 82 10 277
2019 CR-04 43 36 8 6 6 0 0 80 12 217
2018 CR 44 35 7 10 4 0 0 79 14 284
2018 CR-04 43 33 8 12 4 0 0 76 16 224
2018 CR-05 51 37 6 4 2 0 0 88 6 51
2017 CR 45 40 7 6 2 0 0 84 9 278
2017 CR-04 46 38 7 7 2 0 0 84 10 229
2017 CR-05 36 53 9 2 0 0 0 89 2 45
2014 CR 41 35 10 9 5 0 0 76 14 360
2014 CR-04 39 37 10 8 6 0 0 76 14 280
2014 CR-05 43 29 10 13 4 0 0 73 17 70

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 36 42 11 6 4 0 0 79 10 279
2019 CR-04 34 46 10 6 4 0 0 80 10 219
2018 CR 34 38 15 7 3 3 1 74 11 286
2018 CR-04 34 38 15 7 4 2 1 74 11 226
2018 CR-05 29 47 14 4 0 6 0 81 4 51
Top of Page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 43 28 17 5 3 0 4 74 8 279
2019 CR-04 44 29 17 6 2 0 3 75 8 218

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 46 30 11 8 4 0 1 77 12 280
2019 CR-04 46 32 10 7 4 0 1 79 11 219
2018 CR 43 31 11 8 6 0 1 75 14 285
2018 CR-04 42 33 10 8 6 0 1 76 14 226
2018 CR-05 43 29 14 4 6 0 4 76 10 51
2017 CR 44 31 12 9 4 0 0 75 12 278
2017 CR-04 44 30 12 9 4 0 0 74 13 229
2017 CR-05 40 40 13 7 0 0 0 80 7 45
2014 CR 46 28 12 10 4 0 0 74 14 359
2014 CR-04 46 29 11 10 4 0 0 76 13 279
2014 CR-05 41 27 16 11 6 0 0 68 17 70
2011 CR 38 33 12 10 6 0 0 71 17 440
2011 CR-03 19 44 0 25 13 0 0 63 38 16
2011 CR-04 37 32 13 10 7 0 1 70 16 336
2011 CR-05 42 35 10 8 5 0 0 77 13 83
2008 CR 40 30 13 6 10 1 1 71 16 343
2008 CR-03 27 45 18 0 9 0 0 73 9 11
2008 CR-04 43 29 11 7 9 1 1 73 16 274
2008 CR-05 27 33 18 4 18 0 0 60 22 55

Question 26. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 50 28 9 9 3 1 0 79 12 280
2019 CR-04 50 29 9 10 2 1 0 79 12 220
2018 CR 46 28 13 6 4 2 2 77 10 284
2018 CR-04 45 28 13 6 4 2 2 76 10 225
2018 CR-05 48 32 12 2 4 2 0 82 6 50
2017 CR 47 33 12 5 2 1 1 81 7 278
2017 CR-04 48 30 12 6 2 1 1 80 8 229
2017 CR-05 38 49 11 0 0 2 0 89 0 45
2014 CR 46 28 13 7 2 2 0 76 10 360
2014 CR-04 48 28 12 8 2 2 0 77 10 280
2014 CR-05 38 30 20 6 4 3 0 70 10 70
2011 CR 45 26 13 8 6 1 1 73 15 439
2011 CR-03 20 20 20 7 20 13 0 46 31 15
2011 CR-04 46 24 13 9 6 1 1 71 16 336
2011 CR-05 48 35 11 4 2 0 0 83 6 83
2008 CR 47 25 11 5 8 4 1 75 13 344
2008 CR-03 36 18 18 9 0 18 0 67 11 11
2008 CR-04 48 26 11 4 7 4 1 77 12 274
2008 CR-05 44 22 9 9 11 4 2 69 21 55

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 46 31 9 9 5 0 0 78 14 280
2019 CR-04 44 32 9 9 5 0 0 77 14 219
2018 CR 47 31 10 6 5 2 0 79 11 286
2018 CR-04 49 27 11 8 4 2 0 77 12 226
2018 CR-05 35 51 6 0 6 2 0 88 6 51
2017 CR 49 28 10 10 2 0 0 78 13 278
2017 CR-04 51 26 10 10 2 0 0 78 13 229
2017 CR-05 38 40 11 11 0 0 0 78 11 45
2014 CR 44 30 10 11 4 0 0 74 16 359
2014 CR-04 48 29 8 11 4 0 0 78 15 279
2014 CR-05 24 37 21 13 6 0 0 61 18 70
2011 CR 41 29 12 10 8 0 0 70 18 439
2011 CR-03 13 33 20 13 20 0 0 47 33 15
2011 CR-04 42 28 12 11 7 0 1 70 18 336
2011 CR-05 42 31 12 10 4 1 0 74 13 83
2008 CR 40 31 10 10 9 0 1 72 19 344
2008 CR-03 36 18 0 18 18 0 9 60 40 11
2008 CR-04 41 32 9 9 8 0 0 74 17 274
2008 CR-05 36 25 16 9 13 0 0 62 22 55

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 77 13 3 1 2 0 4 94 3 280
2019 CR-04 77 11 3 1 2 0 5 93 4 219
2017 CR 80 10 3 1 2 0 3 93 3 276
2017 CR-04 81 10 3 1 2 0 3 93 4 227
2017 CR-05 78 13 4 2 0 0 2 93 2 45
2014 CR 77 11 4 2 3 0 3 91 5 360
2014 CR-04 79 11 3 1 3 0 3 93 4 280
2014 CR-05 72 13 7 4 4 0 0 84 8 70
2011 CR 77 11 3 2 4 0 3 90 6 440
2011 CR-03 63 31 0 0 6 0 0 94 6 16
2011 CR-04 79 9 2 1 4 0 3 91 6 336
2011 CR-05 70 12 8 4 4 0 2 84 7 83
2008 CR 77 6 3 1 3 0 9 92 5 344
2008 CR-03 82 0 0 0 0 0 18 100 0 11
2008 CR-04 77 5 4 1 4 0 8 90 6 274
2008 CR-05 75 15 0 0 0 0 11 100 0 55

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 56 20 8 5 6 2 2 79 12 281
2019 CR-04 56 22 8 5 5 1 2 81 11 220
2017 CR 49 21 10 6 6 3 6 76 13 277
2017 CR-04 50 22 9 6 5 3 6 78 12 228
2017 CR-05 42 18 13 4 13 4 4 66 20 45
2014 CR 42 21 9 4 11 6 7 72 17 360
2014 CR-04 44 21 9 4 10 7 5 74 16 280
2014 CR-05 34 21 11 3 17 1 13 64 23 70
2011 CR 42 21 8 10 13 2 4 67 24 440
2011 CR-03 25 31 6 6 25 0 6 60 33 16
2011 CR-04 41 21 8 11 12 2 5 67 24 336
2011 CR-05 49 20 7 6 13 2 1 73 20 83

Question 30. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 62 21 8 4 4 1 0 84 8 281
2019 CR-04 62 21 9 4 4 1 0 84 7 220
2018 CR 57 24 9 5 4 2 0 83 8 284
2018 CR-04 56 24 9 5 4 2 0 82 9 224
2018 CR-05 63 27 6 2 2 0 0 90 4 51
2017 CR 61 24 7 5 2 0 0 85 8 277
2017 CR-04 64 22 7 6 2 0 0 86 8 228
2017 CR-05 49 36 11 4 0 0 0 84 4 45

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 57 25 9 5 4 0 0 82 9 280
2019 CR-04 57 25 9 5 4 0 0 82 9 220
2018 CR 55 24 10 7 4 0 0 79 11 286
2018 CR-04 54 25 10 8 3 0 0 79 11 226
2018 CR-05 59 24 8 6 4 0 0 82 10 51
2017 CR 60 24 9 4 4 0 0 84 8 277
2017 CR-04 61 23 8 4 3 0 0 84 8 228
2017 CR-05 51 31 13 2 2 0 0 82 4 45
2014 CR 51 29 9 5 5 1 1 81 10 360
2014 CR-04 53 29 8 5 5 1 0 82 10 280
2014 CR-05 42 31 13 7 7 0 0 73 14 70
Top of Page

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 35 31 14 10 5 4 1 70 16 280
2019 CR-04 34 32 14 11 5 4 1 69 16 219
2018 CR 34 33 14 7 7 5 1 71 15 285
2018 CR-04 31 33 14 8 7 6 0 69 16 226
2018 CR-05 46 34 12 2 2 2 2 83 4 50
2017 CR 31 34 16 8 5 6 0 70 14 277
2017 CR-04 33 30 16 8 6 7 0 68 15 229
2017 CR-05 21 57 16 7 0 0 0 77 7 44
2014 CR 30 34 15 8 5 7 0 70 14 359
2014 CR-04 30 33 16 9 5 7 0 68 15 279
2014 CR-05 30 39 13 7 3 8 0 75 11 70
2011 CR 29 26 20 9 9 7 0 59 19 440
2011 CR-03 19 44 6 13 6 13 0 71 21 16
2011 CR-04 29 24 21 9 9 7 1 58 20 336
2011 CR-05 34 28 20 7 6 5 0 65 14 83

Question 35. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 32 31 17 11 6 2 0 65 18 281
2019 CR-04 30 32 17 12 6 2 0 64 19 220
2018 CR 31 31 17 11 6 2 0 64 18 286
2018 CR-04 27 32 18 13 7 3 0 61 20 226
2018 CR-05 45 31 16 2 2 2 2 80 4 51
2017 CR 28 33 19 10 7 3 0 63 18 277
2017 CR-04 29 30 20 10 8 3 0 61 19 228
2017 CR-05 22 51 13 11 0 0 2 75 11 45
2014 CR 28 30 20 13 7 2 0 59 20 360
2014 CR-04 27 29 21 14 7 2 0 57 22 280
2014 CR-05 32 37 16 8 3 4 0 72 12 70
2011 CR 28 29 17 12 12 3 0 58 25 439
2011 CR-03 13 25 13 44 6 0 0 38 50 16
2011 CR-04 28 26 19 11 13 3 0 55 26 335
2011 CR-05 31 42 11 11 4 1 0 74 15 83
2008 CR 28 35 13 11 10 2 0 65 22 344
2008 CR-03 9 36 18 9 9 18 0 56 22 11
2008 CR-04 28 36 14 12 9 2 0 65 21 274
2008 CR-05 31 33 11 9 16 0 0 64 25 55

Question 36. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 27 27 19 12 7 7 0 58 21 278
2019 CR-04 24 31 20 11 7 6 0 59 20 218
2018 CR 22 26 19 20 7 6 1 50 29 286
2018 CR-04 19 24 21 21 7 6 0 47 30 226
2018 CR-05 33 27 14 16 4 4 2 65 21 51
2017 CR 19 33 24 11 8 6 0 55 20 277
2017 CR-04 20 30 23 10 10 6 0 54 21 229
2017 CR-05 14 50 20 14 0 2 0 65 14 44
2014 CR 20 30 21 16 7 6 0 53 25 358
2014 CR-04 19 28 22 17 8 6 0 50 27 280
2014 CR-05 20 40 16 14 3 7 0 65 18 69
2011 CR 20 28 17 21 8 5 0 51 31 439
2011 CR-03 19 19 31 13 13 0 6 40 27 16
2011 CR-04 20 26 17 21 9 6 0 50 32 335
2011 CR-05 18 41 14 18 5 4 0 61 24 83
2008 CR 16 34 13 18 10 9 0 55 31 343
2008 CR-03 9 36 27 0 9 18 0 56 11 11
2008 CR-04 17 34 13 19 8 8 0 56 30 274
2008 CR-05 11 35 9 19 17 9 0 51 39 54

Question 37. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 23 30 16 17 11 4 0 55 29 280
2019 CR-04 20 30 18 18 10 3 0 52 29 220
2018 CR 17 30 19 17 11 6 0 50 30 286
2018 CR-04 16 29 19 20 10 6 0 48 32 226
2018 CR-05 20 35 18 6 14 6 2 60 21 51
2017 CR 17 35 18 19 6 4 0 55 27 277
2017 CR-04 18 36 16 19 6 4 0 56 27 229
2017 CR-05 14 34 27 21 2 2 0 49 23 44
2014 CR 17 36 17 18 10 2 0 54 28 360
2014 CR-04 17 35 19 17 10 2 0 53 28 280
2014 CR-05 15 39 14 21 7 3 0 56 29 70
2011 CR 14 34 13 24 12 3 0 50 37 439
2011 CR-03 13 25 25 6 31 0 0 38 38 16
2011 CR-04 14 34 13 24 12 3 0 49 37 335
2011 CR-05 17 35 10 25 10 4 0 54 36 83
2008 CR 17 36 15 17 13 3 0 54 31 343
2008 CR-03 9 27 9 36 9 9 0 40 50 11
2008 CR-04 17 37 16 15 11 3 0 56 27 273
2008 CR-05 16 33 11 18 22 0 0 49 40 55

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 35 14 9 9 11 19 4 63 25 280
2019 CR-04 32 13 9 8 13 21 5 60 28 219
Top of Page

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 29 44 18 6 3 0 0 73 9 279
2019 CR-04 27 46 18 6 3 0 0 73 9 218
2018 CR 29 41 22 6 1 0 0 71 7 283
2018 CR-04 28 41 24 5 1 0 0 70 7 224
2018 CR-05 34 42 16 8 0 0 0 76 8 50
2017 CR 34 41 14 7 4 1 0 76 11 278
2017 CR-04 35 39 15 7 3 1 0 75 10 229
2017 CR-05 27 56 9 7 2 0 0 82 9 45
2014 CR 33 42 13 6 4 2 0 77 10 360
2014 CR-04 30 42 14 7 5 2 0 74 12 280
2014 CR-05 39 45 10 3 0 3 0 86 3 70
2011 CR 37 37 14 6 4 2 0 75 10 440
2011 CR-03 25 25 25 0 19 6 0 53 20 16
2011 CR-04 38 37 14 7 4 1 0 76 11 336
2011 CR-05 36 43 13 2 2 2 0 81 5 83

Question 40. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 15 38 18 17 10 2 0 54 28 279
2019 CR-04 12 39 18 19 11 1 0 51 30 218

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 36 37 13 6 5 1 1 75 11 278
2019 CR-04 37 40 12 5 5 1 0 78 10 217
2018 CR 37 40 11 8 3 1 0 78 11 284
2018 CR-04 36 42 11 8 3 1 0 78 11 225
2018 CR-05 38 40 10 10 2 0 0 78 12 50
2017 CR 32 39 14 9 1 3 1 75 11 278
2017 CR-04 34 38 12 10 1 4 1 76 11 229
2017 CR-05 27 44 20 9 0 0 0 71 9 45
2014 CR 40 32 12 9 4 2 1 75 13 359
2014 CR-04 44 29 12 8 4 2 0 75 13 279
2014 CR-05 25 43 13 13 4 0 1 70 17 70
2011 CR 43 32 9 7 5 4 0 78 13 440
2011 CR-03 19 38 13 19 13 0 0 56 31 16
2011 CR-04 43 33 9 7 5 4 0 79 12 336
2011 CR-05 49 29 10 6 1 5 0 82 8 83
2008 CR 34 30 12 8 8 7 2 70 17 343
2008 CR-03 27 18 9 0 18 18 9 63 25 11
2008 CR-04 38 29 11 7 6 7 2 74 14 273
2008 CR-05 16 36 16 11 15 5 0 56 27 55

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 33 37 18 6 4 0 0 71 11 278
2019 CR-04 31 40 18 6 4 0 0 71 11 217
2018 CR 35 37 18 7 3 0 0 73 10 283
2018 CR-04 34 38 17 7 3 0 0 72 10 223
2018 CR-05 41 37 20 2 0 0 0 78 2 51

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 22 32 16 11 12 4 3 58 25 279
2019 CR-04 22 34 17 10 12 4 2 59 23 218
2018 CR 21 26 18 16 12 8 1 50 30 286
2018 CR-04 19 25 19 15 13 8 1 48 31 226
2018 CR-05 31 27 12 18 6 6 0 63 25 51
2017 CR 18 28 17 17 10 8 2 50 30 277
2017 CR-04 20 26 17 19 10 7 1 50 31 228
2017 CR-05 7 33 22 9 13 11 4 47 26 45
2014 CR 18 20 17 17 19 8 1 42 40 358
2014 CR-04 21 20 16 18 17 8 0 44 39 278
2014 CR-05 7 20 20 16 24 11 3 31 46 70
2011 CR 19 23 13 15 20 8 2 46 39 440
2011 CR-03 13 25 0 19 38 6 0 40 60 16
2011 CR-04 19 21 15 16 17 9 2 46 37 336
2011 CR-05 20 29 10 13 24 4 0 51 39 83

Question 44. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 25 28 18 13 12 3 1 55 26 279
2019 CR-04 22 29 17 14 14 3 0 53 29 218
2018 CR 19 31 17 17 13 2 1 52 30 283
2018 CR-04 16 31 20 17 13 2 2 49 31 224
2018 CR-05 32 30 10 16 10 2 0 63 27 50
2017 CR 24 36 15 14 9 3 1 61 24 276
2017 CR-04 22 34 16 14 10 3 1 59 24 227
2017 CR-05 27 45 9 16 4 0 0 71 20 45
2014 CR 19 33 18 14 13 4 0 54 28 360
2014 CR-04 17 34 18 13 15 4 0 53 29 280
2014 CR-05 25 28 22 18 4 3 0 55 23 70
2011 CR 21 28 16 18 14 3 1 51 33 439
2011 CR-03 13 19 13 38 19 0 0 31 56 16
2011 CR-04 18 30 17 17 13 3 1 51 32 335
2011 CR-05 31 19 12 18 16 2 1 53 35 83
2008 CR 20 32 17 15 12 3 0 54 28 343
2008 CR-03 0 18 45 18 18 0 0 18 36 11
2008 CR-04 21 34 17 14 10 4 0 57 25 273
2008 CR-05 18 27 9 18 25 2 0 46 44 55

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 20 20 17 17 23 1 2 41 41 280
2019 CR-04 19 20 16 15 26 1 3 40 42 219
2018 CR 15 20 18 19 23 2 2 37 44 284
2018 CR-04 13 18 19 20 24 3 3 33 46 224
2018 CR-05 25 29 14 18 14 0 0 55 31 51
2017 CR 16 28 15 18 18 2 3 47 38 276
2017 CR-04 18 26 14 19 18 3 3 46 39 227
2017 CR-05 11 40 15 11 16 2 4 55 29 45
2014 CR 15 19 16 19 26 3 3 36 47 360
2014 CR-04 14 21 16 17 27 3 3 36 47 280
2014 CR-05 20 14 16 25 22 3 0 35 49 70
2011 CR 11 17 15 22 30 3 4 29 55 439
2011 CR-03 13 0 6 31 38 0 13 14 79 16
2011 CR-04 10 18 15 20 31 3 4 30 54 335
2011 CR-05 13 14 17 27 27 1 1 28 54 83
2008 CR 10 29 14 17 23 3 2 41 43 343
2008 CR-03 0 9 18 9 45 18 0 11 67 11
2008 CR-04 11 29 16 18 21 3 3 42 41 273
2008 CR-05 7 36 5 16 33 2 0 44 50 55

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 54 22 11 7 3 0 4 79 10 278
2019 CR-04 53 20 13 7 3 0 3 77 10 217

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 57 11 8 5 5 2 13 80 11 279
2019 CR-04 56 11 7 4 6 2 14 80 12 218

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 37 26 18 9 7 1 3 65 16 277
2019 CR-04 34 25 19 9 8 1 3 62 18 217

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 34 23 15 12 8 4 4 63 21 277
2019 CR-04 34 22 16 12 10 4 3 60 23 216

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 27 16 16 17 19 2 3 46 38 275
2019 CR-04 25 15 15 17 23 1 3 43 42 216

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 48 19 13 8 6 1 6 72 14 279
2019 CR-04 47 19 12 6 6 2 7 73 14 218

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 68 8 6 3 4 4 6 85 8 277
2019 CR-04 67 9 6 2 5 4 6 85 8 216

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 68 14 4 1 2 3 8 91 4 279
2019 CR-04 67 14 5 1 2 3 8 91 4 218

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 21 43 19 11 3 3 1 66 14 280
2019 CR-04 20 45 19 10 3 2 1 67 13 219
2018 CR 17 37 24 9 7 5 0 57 17 286
2018 CR-04 14 40 25 9 8 4 0 56 18 226
2018 CR-05 27 31 25 8 2 6 0 63 10 51
2017 CR 18 38 22 12 5 4 1 59 18 277
2017 CR-04 19 39 21 13 5 3 2 60 18 228
2017 CR-05 11 40 29 9 4 7 0 55 14 45

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 42 37 12 8 1 1 0 79 9 277
2019 CR-04 39 40 10 8 1 1 0 80 10 217
2018 CR 46 34 13 5 2 1 0 80 7 286
2018 CR-04 44 36 12 4 3 1 0 81 7 226
2018 CR-05 55 29 10 6 0 0 0 84 6 51
2017 CR 43 40 9 3 3 1 0 84 6 276
2017 CR-04 44 39 10 3 4 0 0 83 7 227
2017 CR-05 40 47 7 2 0 4 0 91 2 45
2014 CR 43 36 12 4 3 2 0 81 7 360
2014 CR-04 41 37 11 5 3 3 0 80 8 280
2014 CR-05 47 35 16 1 1 0 0 82 3 70
2011 CR 36 34 14 6 7 3 0 72 13 439
2011 CR-03 31 38 0 13 13 6 0 73 27 16
2011 CR-04 34 36 15 6 7 2 0 72 13 335
2011 CR-05 48 27 11 5 7 2 0 77 12 83

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 45 31 15 5 3 1 1 77 8 278
2019 CR-04 42 33 16 5 2 1 0 77 7 218
2018 CR 48 32 13 3 2 2 1 81 5 286
2018 CR-04 46 35 13 3 2 1 0 82 5 226
2018 CR-05 55 22 14 4 0 4 2 81 4 51
2017 CR 42 36 14 4 4 0 0 78 8 277
2017 CR-04 43 35 14 5 3 0 0 78 8 228
2017 CR-05 40 42 13 2 2 0 0 82 4 45
2014 CR 46 31 13 3 2 4 0 81 5 359
2014 CR-04 44 32 14 3 2 4 0 79 6 279
2014 CR-05 52 28 10 3 3 4 0 84 6 70

Question 50. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 50 32 10 5 4 0 0 81 9 279
2019 CR-04 47 33 10 6 4 0 0 81 9 218
2018 CR 49 34 10 5 2 0 0 83 7 284
2018 CR-04 48 35 9 6 3 0 0 82 8 226
2018 CR-05 54 32 14 0 0 0 0 86 0 50
2017 CR 50 34 9 4 3 0 0 84 7 277
2017 CR-04 50 33 10 3 3 0 0 83 7 228
2017 CR-05 49 40 7 4 0 0 0 89 4 45
2014 CR 48 34 10 4 3 1 0 83 7 359
2014 CR-04 46 34 12 4 4 1 0 80 8 279
2014 CR-05 52 38 6 3 0 1 0 91 3 70
2011 CR 43 33 12 6 6 0 0 77 11 438
2011 CR-03 31 31 13 6 19 0 0 63 25 16
2011 CR-04 41 33 13 7 5 1 0 75 12 334
2011 CR-05 53 35 6 1 5 0 0 88 6 83
2008 CR 40 36 11 7 5 0 0 76 12 341
2008 CR-03 36 27 27 9 0 0 0 64 9 11
2008 CR-04 40 38 11 6 4 0 0 78 11 272
2008 CR-05 43 28 9 9 11 0 0 70 20 54

Question 51. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 38 33 14 9 5 1 0 71 14 280
2019 CR-04 35 34 15 8 6 1 0 70 15 219
2018 CR 39 36 12 8 5 1 0 76 13 285
2018 CR-04 37 37 11 8 6 1 0 75 14 225
2018 CR-05 49 31 16 4 0 0 0 80 4 51
2017 CR 42 31 17 6 3 1 0 73 9 278
2017 CR-04 40 31 18 7 3 0 0 71 10 229
2017 CR-05 49 31 13 2 0 4 0 84 2 45
2014 CR 33 32 19 9 6 1 0 66 14 360
2014 CR-04 32 32 20 9 6 1 0 65 15 280
2014 CR-05 36 35 19 8 1 0 0 71 10 70
2011 CR 34 32 16 10 7 1 0 67 17 440
2011 CR-03 31 19 6 25 13 6 0 53 40 16
2011 CR-04 33 30 18 10 8 1 0 64 17 336
2011 CR-05 40 41 10 7 2 0 0 81 10 83

Question 52. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 38 34 12 10 6 0 0 72 16 277
2019 CR-04 34 36 12 10 7 0 0 71 17 216
2018 CR 34 41 12 8 4 1 0 76 12 283
2018 CR-04 32 42 11 9 4 2 0 75 14 224
2018 CR-05 47 37 14 2 0 0 0 84 2 51
2017 CR 39 34 16 8 3 0 0 73 11 276
2017 CR-04 37 35 16 9 3 0 0 72 11 228
2017 CR-05 48 32 14 5 2 0 0 80 7 44
2014 CR 32 36 18 9 5 1 0 68 14 360
2014 CR-04 30 35 19 10 6 1 0 66 16 280
2014 CR-05 38 39 15 7 1 0 0 77 8 70
2011 CR 34 32 16 11 6 0 0 67 18 440
2011 CR-03 31 19 6 25 19 0 0 50 44 16
2011 CR-04 34 30 17 12 7 1 0 64 19 336
2011 CR-05 39 45 10 5 2 0 0 83 7 83
2008 CR 34 38 11 10 6 1 0 72 16 344
2008 CR-03 36 18 27 9 0 9 0 60 10 11
2008 CR-04 35 39 10 10 6 0 0 74 16 274
2008 CR-05 31 35 13 9 11 2 0 67 20 55

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 31 20 20 14 10 3 1 54 25 279
2019 CR-04 28 21 23 13 12 2 1 51 25 219
2018 CR 30 24 20 14 7 3 1 57 22 286
2018 CR-04 27 23 21 15 8 4 0 53 25 226
2018 CR-05 43 27 18 8 4 0 0 71 12 51
2017 CR 32 24 19 16 5 4 0 58 22 278
2017 CR-04 30 22 21 16 5 5 0 56 22 229
2017 CR-05 40 29 11 13 7 0 0 69 20 45
2014 CR 25 29 19 12 10 5 1 57 23 360
2014 CR-04 23 29 19 12 10 5 1 55 24 280
2014 CR-05 29 30 17 11 8 4 0 62 21 70
2011 CR 30 22 16 13 14 5 0 54 29 440
2011 CR-03 19 13 13 19 31 0 6 33 53 16
2011 CR-04 31 21 16 13 15 5 0 54 29 336
2011 CR-05 29 29 13 12 11 5 1 62 24 83
2008 CR 25 29 15 12 12 6 0 57 26 344
2008 CR-03 9 45 9 9 9 18 0 67 22 11
2008 CR-04 25 28 16 13 11 6 0 57 26 274
2008 CR-05 25 31 11 9 20 4 0 58 30 55
Top of Page

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2019 CR 23 36 40 280
2019 CR-04 25 35 40 220
2018 CR 21 35 44 286
2018 CR-04 19 35 45 226
2018 CR-05 25 37 37 51
2017 CR 23 38 39 278
2017 CR-04 25 37 38 229
2017 CR-05 16 49 36 45
2014 CR 25 39 35 359
2014 CR-04 24 40 35 279
2014 CR-05 28 36 36 70
2011 CR 30 34 37 438
2011 CR-03 44 19 38 16
2011 CR-04 28 34 37 335
2011 CR-05 33 35 33 83

Question 55. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2019 CR 12 32 38 3 12 2 65
2019 CR-04 13 30 39 4 13 2 54
2018 CR 11 26 30 3 13 16 61
2018 CR-04 11 20 32 5 14 18 44
2017 CR 34 26 19 6 11 5 64
2017 CR-04 36 28 12 7 12 5 57
2014 CR 16 27 35 7 9999 14 91
2014 CR-04 16 26 32 8 9999 18 68
2014 CR-05 10 35 45 5 9999 6 20
2011 CR 15 26 32 8 9999 19 129
2011 CR-04 15 23 34 9 9999 19 94
2011 CR-05 7 44 26 0 9999 22 27
Top of Page

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 28 51 11 8 1 1 0 80 9 280
2019 CR-04 28 51 11 7 1 1 0 80 9 219

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 55 31 7 2 1 4 0 89 4 278
2019 CR-04 54 32 7 2 1 4 0 89 3 218
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CR 10 90 281
2019 CR-04 10 90 220
2018 CR 12 88 285
2018 CR-04 13 87 225

Question 59a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CR 81 19 27
2018 CR 73 27 33
2018 CR-04 73 27 30

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CR 56 44 27
2019 CR-04 50 50 22
2018 CR 55 45 33
2018 CR-04 50 50 30

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CR 0 100 27
2019 CR-04 0 100 22
2018 CR 0 100 33
2018 CR-04 0 100 30

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CR 46 54 26
2019 CR-04 43 57 21
2018 CR 36 64 33
2018 CR-04 37 63 30

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CR 42 58 26
2019 CR-04 48 52 21
2018 CR 42 58 33
2018 CR-04 43 57 30

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CR 58 42 26
2019 CR-04 52 48 21
2018 CR 48 52 33
2018 CR-04 50 50 30

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CR 46 54 26
2019 CR-04 48 52 21
2018 CR 45 55 33
2018 CR-04 43 57 30

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CR 31 69 26
2019 CR-04 38 62 21
2018 CR 45 55 33
2018 CR-04 50 50 30

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CR 50 50 26
2019 CR-04 52 48 21
2018 CR 52 48 33
2018 CR-04 57 43 30

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CR 50 50 26
2019 CR-04 57 43 21
2018 CR 39 61 33
2018 CR-04 43 57 30

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CR 0 100 26
2019 CR-04 0 100 21

Question 60i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CR 19 81 26
2019 CR-04 24 76 21

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CR 50 50 26
2019 CR-04 48 52 21
2018 CR 52 48 33
2018 CR-04 50 50 30

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CR 23 77 26
2019 CR-04 24 76 21
2018 CR 33 67 33
2018 CR-04 30 70 30

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CR 62 38 26
2019 CR-04 62 38 21
2018 CR 55 45 33
2018 CR-04 50 50 30

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CR 19 81 26
2019 CR-04 24 76 21
2018 CR 18 82 33
2018 CR-04 20 80 30

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CR 27 73 26
2019 CR-04 29 71 21
2018 CR 27 73 33
2018 CR-04 27 73 30

Question 61e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CR 19 81 26
2019 CR-04 24 76 21

Question 61h. What action(s) did you take to address the harassment you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CR 23 77 26
2019 CR-04 29 71 21

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CR 23 77 26
2018 CR 27 73 33
2018 CR-04 30 70 30

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CR 14 86 279
2019 CR-04 16 84 218

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 21 25 20 7 6 15 7 58 16 281
2019 CR-04 19 28 19 8 6 13 6 59 18 220
2018 CR 20 19 19 8 6 23 4 54 20 286
2018 CR-04 19 18 20 9 8 23 4 50 22 226
2018 CR-05 29 25 12 4 0 22 8 78 6 51
2017 CR 22 19 19 8 6 16 10 56 18 278
2017 CR-04 22 17 19 9 6 17 9 54 21 229
2017 CR-05 22 29 22 2 2 11 11 66 6 45
2014 CR 21 15 21 9 8 20 6 49 23 359
2014 CR-04 19 13 23 10 9 20 5 44 26 279
2014 CR-05 23 24 17 3 4 18 11 66 10 70

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 38 33 17 6 3 3 1 73 9 280
2019 CR-04 36 36 16 5 4 2 1 74 9 219
2018 CR 33 34 16 5 5 7 1 72 10 285
2018 CR-04 31 35 16 5 5 7 1 71 11 226
2018 CR-05 42 32 16 2 0 6 2 80 2 50
2017 CR 32 35 16 5 4 6 2 73 10 278
2017 CR-04 32 34 16 5 5 6 2 72 10 229
2017 CR-05 36 38 18 4 0 2 2 77 5 45
2014 CR 32 29 18 7 5 9 0 67 13 360
2014 CR-04 30 29 19 8 6 8 0 65 15 280
2014 CR-05 35 31 17 4 1 11 0 74 7 70
2011 CR 37 33 14 7 4 5 0 73 12 440
2011 CR-03 31 25 13 13 13 6 0 60 27 16
2011 CR-04 35 35 14 7 4 5 0 73 12 336
2011 CR-05 46 28 12 7 1 5 1 78 9 83
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CR 8 92 279
2019 CR-04 7 93 219
2018 CR 7 93 284
2018 CR-04 7 93 224

Question 67a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CR 50 50 20
2019 CR-04 50 50 14
2018 CR 57 43 21
2018 CR-04 67 33 15

Question 67c. From whom did you experience discrimination on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CR 0 100 20
2019 CR-04 0 100 14
2018 CR 0 100 21
2018 CR-04 0 100 15

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CR 0 100 20
2019 CR-04 0 100 14
2018 CR 0 100 21
2018 CR-04 0 100 15

Question 68a. Please indicate the type of discrimination you experienced. Race

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CR 30 70 20
2018 CR 43 57 21
2018 CR-04 40 60 15

Question 68e. Please indicate the type of discrimination you experienced. Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CR 35 65 20
2019 CR-04 36 64 14
2018 CR 33 67 21
2018 CR-04 40 60 15

Question 68f. Please indicate the type of discrimination you experienced. Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CR 35 65 20
2019 CR-04 36 64 14

Question 68g. Please indicate the type of discrimination you experienced. Sexual orientation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CR 0 100 20
2019 CR-04 0 100 14

Question 68h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CR 0 100 20
2019 CR-04 0 100 14
2018 CR 0 100 21
2018 CR-04 0 100 15

Question 68k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CR 0 100 20
2019 CR-04 0 100 14
2018 CR 0 100 21
2018 CR-04 0 100 15

Question 68m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CR 0 100 20
2019 CR-04 0 100 14
2018 CR 0 100 21
2018 CR-04 0 100 15

Question 69d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CR 25 75 20
2018 CR 33 67 21
2018 CR-04 40 60 15

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CR 45 55 20
2018 CR 48 52 21
2018 CR-04 47 53 15

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CR 10 90 281
2019 CR-04 10 90 220

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 21 23 24 4 4 20 5 58 10 278
2019 CR-04 20 25 25 5 4 18 4 58 11 217
2018 CR 23 19 24 5 2 23 4 57 11 285
2018 CR-04 22 19 25 4 2 24 4 56 9 225
2018 CR-05 27 20 20 6 0 22 6 65 8 51
2017 CR 22 18 24 4 3 21 10 57 9 277
2017 CR-04 22 16 24 4 2 21 10 56 9 228
2017 CR-05 18 24 24 0 2 20 11 61 3 45
2014 CR 20 19 20 3 4 27 8 59 10 360
2014 CR-04 18 19 20 4 4 29 6 58 12 280
2014 CR-05 22 17 21 0 3 20 17 62 4 70

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 37 29 19 6 4 4 1 70 10 279
2019 CR-04 36 31 19 6 4 4 1 70 10 218
2018 CR 35 32 18 4 2 9 1 74 6 284
2018 CR-04 33 32 19 4 2 9 1 73 6 224
2018 CR-05 43 35 12 2 0 8 0 85 2 51
2017 CR 37 31 17 5 2 8 1 74 8 275
2017 CR-04 37 31 17 5 1 8 1 75 7 226
2017 CR-05 36 33 16 4 4 4 2 74 10 45
2014 CR 34 29 19 4 3 10 1 70 8 360
2014 CR-04 30 30 19 5 4 11 1 69 9 280
2014 CR-05 45 25 22 3 1 4 0 73 4 70
2011 CR 42 31 15 4 3 6 0 77 7 439
2011 CR-03 25 38 25 0 6 6 0 67 7 16
2011 CR-04 41 31 15 4 3 6 0 77 7 335
2011 CR-05 52 27 11 2 2 5 1 83 5 83
Top of Page

Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 23 30 20 14 12 0 1 54 26 280
2019 CR-04 22 30 20 14 13 0 0 52 28 219
2018 CR 17 28 23 15 15 1 1 46 31 284
2018 CR-04 16 28 24 14 16 1 1 45 30 225
2018 CR-05 20 28 20 20 12 0 0 48 32 50
2017 CR 21 21 20 16 18 0 3 44 35 277
2017 CR-04 22 21 21 16 17 0 2 45 34 228
2017 CR-05 13 24 18 18 20 0 7 40 40 45

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 28 31 26 7 7 0 0 59 14 280
2019 CR-04 32 26 25 7 9 0 0 59 16 219
2018 CR 25 33 24 11 6 0 1 58 18 286
2018 CR-04 27 32 22 12 6 0 1 60 18 226
2018 CR-05 20 31 35 6 8 0 0 51 14 51
2017 CR 21 35 23 12 8 0 1 57 20 278
2017 CR-04 22 37 22 11 8 0 0 59 19 229
2017 CR-05 18 25 29 18 9 0 2 43 27 45

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 40 34 18 5 2 1 0 75 7 281
2019 CR-04 42 31 17 5 3 1 0 75 8 220
2018 CR 40 31 19 7 2 1 1 72 9 281
2018 CR-04 40 32 16 9 1 1 0 73 11 221
2018 CR-05 35 27 29 2 4 0 2 64 6 51
2017 CR 36 32 19 6 4 1 2 70 10 275
2017 CR-04 39 32 18 4 4 1 1 73 9 226
2017 CR-05 20 31 27 11 4 2 4 55 17 45

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 30 29 17 14 10 0 0 59 24 277
2019 CR-04 30 26 17 14 12 0 0 56 26 217
2018 CR 28 25 19 14 12 0 3 54 26 280
2018 CR-04 29 23 17 15 13 0 3 54 29 221
2018 CR-05 18 32 30 12 6 0 2 51 18 50
2017 CR 30 24 20 11 13 0 2 56 24 278
2017 CR-04 32 26 18 10 13 0 1 59 23 229
2017 CR-05 18 18 29 18 11 2 4 38 31 45

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 67 14 3 1 1 0 13 93 3 278
2019 CR-04 69 12 2 1 1 0 13 94 3 217
2018 CR 63 14 6 2 1 0 14 90 3 284
2018 CR-04 65 14 5 2 0 0 13 91 3 225
2018 CR-05 50 20 8 4 2 0 16 83 7 50
2017 CR 50 18 9 3 1 1 17 84 5 275
2017 CR-04 53 17 8 3 0 1 17 86 4 227
2017 CR-05 34 25 14 5 4 0 18 72 11 44

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 38 29 17 6 7 0 2 69 13 279
2019 CR-04 37 30 17 7 6 0 3 69 14 218
2018 CR 38 28 19 8 6 0 0 66 15 286
2018 CR-04 39 28 19 8 5 0 0 68 13 226
2018 CR-05 33 29 18 10 10 0 0 63 20 51
2017 CR 36 29 23 6 5 0 0 66 11 275
2017 CR-04 36 27 25 6 5 0 0 64 11 227
2017 CR-05 34 41 16 5 5 0 0 75 9 44

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 35 31 20 7 5 1 2 67 12 281
2019 CR-04 35 33 17 7 5 1 2 70 13 220
2018 CR 30 31 24 8 5 1 1 62 13 284
2018 CR-04 30 28 25 8 5 2 1 61 14 225
2018 CR-05 26 42 22 6 2 0 2 69 8 50
2017 CR 33 35 16 9 3 1 3 71 13 274
2017 CR-04 33 36 16 7 4 1 3 72 12 226
2017 CR-05 34 29 16 14 0 5 2 68 15 44

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 35 34 16 10 5 1 1 69 15 280
2019 CR-04 32 34 17 10 5 1 1 67 15 219
2018 CR 30 25 24 12 6 1 2 56 19 285
2018 CR-04 30 24 25 12 7 1 2 56 19 225
2018 CR-05 27 31 24 16 0 0 2 60 16 51
2017 CR 30 32 21 10 4 1 2 63 15 275
2017 CR-04 29 33 19 11 5 0 3 64 16 227
2017 CR-05 30 27 32 7 2 2 0 58 9 44

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 42 27 16 10 5 1 0 69 15 279
2019 CR-04 41 27 16 11 5 1 0 68 16 218
2018 CR 32 31 19 11 5 0 2 65 16 284
2018 CR-04 30 32 20 10 5 0 2 64 16 225
2018 CR-05 38 28 20 12 0 0 2 67 12 50
2017 CR 33 33 17 10 4 0 2 68 14 276
2017 CR-04 33 33 19 9 4 0 2 67 14 228
2017 CR-05 36 34 11 11 5 2 0 72 16 44

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 47 26 11 9 7 0 0 73 16 278
2019 CR-04 47 27 10 8 7 0 0 75 16 219

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 35 32 17 9 6 1 0 67 15 278
2019 CR-04 34 31 17 11 6 1 0 66 17 217
2018 CR 29 37 17 9 5 1 2 68 14 283
2018 CR-04 29 36 16 10 6 1 2 67 17 224
2018 CR-05 30 42 22 2 2 0 2 73 4 50
2017 CR 32 33 19 9 4 0 3 67 13 275
2017 CR-04 32 33 20 9 4 0 2 67 13 227
2017 CR-05 32 36 18 7 2 0 5 71 9 44

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 59 24 9 4 2 1 1 85 6 279
2019 CR-04 57 26 9 4 2 1 0 84 7 218
2018 CR 57 22 10 5 4 0 2 81 9 282
2018 CR-04 55 24 10 6 3 0 2 80 9 224
2018 CR-05 71 12 8 4 2 0 2 85 6 49
2017 CR 62 20 10 3 1 0 3 85 5 276
2017 CR-04 62 21 9 3 2 0 3 85 5 227
2017 CR-05 67 13 13 2 0 2 2 84 2 45

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 71 15 5 2 2 1 4 90 4 278
2019 CR-04 71 16 4 2 2 0 5 91 4 217
2018 CR 72 12 7 3 2 0 4 87 6 283
2018 CR-04 71 13 6 4 2 0 4 87 6 224
2018 CR-05 82 6 8 0 0 0 4 92 0 50

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 71 14 5 4 4 1 1 86 8 279
2019 CR-04 71 13 6 5 4 1 1 85 9 218
2018 CR 73 11 5 4 4 1 3 87 8 282
2018 CR-04 72 11 5 4 4 1 2 86 8 224
2018 CR-05 80 8 2 4 0 0 6 93 4 49
2017 CR 70 14 5 3 2 1 4 89 6 277
2017 CR-04 71 14 6 3 3 0 3 88 5 228
2017 CR-05 67 13 0 4 0 4 11 95 5 45

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 57 24 11 3 5 0 0 82 8 279
2019 CR-04 56 23 13 2 5 0 0 80 7 218
2018 CR 46 30 13 5 4 0 1 77 10 286
2018 CR-04 44 32 14 5 4 0 1 77 9 226
2018 CR-05 55 24 10 8 4 0 0 78 12 51
2017 CR 50 29 11 5 2 0 3 82 7 277
2017 CR-04 50 29 12 5 2 0 3 81 7 228
2017 CR-05 51 27 11 2 2 0 7 83 5 45

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 69 15 8 4 4 1 0 84 8 278
2019 CR-04 71 13 7 4 4 0 0 85 8 217
2018 CR 56 24 9 3 6 0 1 81 9 286
2018 CR-04 54 25 9 4 6 0 1 81 9 226
2018 CR-05 63 18 10 4 4 0 2 82 8 51
2017 CR 61 21 7 6 3 1 2 85 8 277
2017 CR-04 62 20 8 5 3 1 1 84 8 228
2017 CR-05 56 27 2 7 2 2 4 88 10 45

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 60 4 1 0 0 0 34 98 1 277
2019 CR-04 62 3 1 0 0 0 33 99 0 216
2018 CR 50 6 4 0 0 0 41 93 1 283
2018 CR-04 50 5 4 0 0 0 41 94 0 223
2018 CR-05 49 8 2 2 0 0 39 94 3 51
2017 CR 54 7 1 1 0 0 36 96 2 277
2017 CR-04 52 7 2 1 0 0 37 96 1 228
2017 CR-05 60 4 0 0 2 0 33 97 3 45

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 70 15 4 1 1 1 8 93 2 280
2019 CR-04 69 15 4 1 2 1 9 93 3 219
2018 CR 69 16 5 1 2 0 6 91 3 285
2018 CR-04 69 18 4 1 1 0 5 92 3 225
2018 CR-05 71 10 8 2 2 0 8 87 4 51
2017 CR 66 21 4 1 0 0 7 94 2 274
2017 CR-04 69 19 4 1 0 0 7 94 1 225
2017 CR-05 53 29 4 0 2 0 11 92 3 45

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 56 15 11 4 10 0 4 74 15 280
2019 CR-04 55 14 11 3 11 0 5 73 15 219
2018 CR 46 16 11 8 14 0 5 65 23 286
2018 CR-04 44 16 11 8 15 0 6 65 24 226
2018 CR-05 51 14 14 14 8 0 0 65 22 51
2017 CR 49 19 9 7 10 1 5 73 18 275
2017 CR-04 49 20 9 7 10 1 5 73 18 226
2017 CR-05 51 16 9 4 11 0 9 73 17 45

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 47 34 11 4 3 0 1 83 7 279
2019 CR-04 47 34 11 3 3 0 1 82 7 218
2018 CR 41 33 17 4 2 1 1 76 7 285
2018 CR-04 40 35 17 4 3 1 1 76 6 225
2018 CR-05 51 25 12 8 2 0 2 78 10 51
2017 CR 47 31 12 5 1 0 2 81 7 277
2017 CR-04 49 32 11 5 1 0 1 83 6 228
2017 CR-05 38 29 18 4 4 0 7 71 10 45

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 19 43 24 11 3 0 0 62 14 280
2019 CR-04 19 42 25 10 4 0 0 61 14 219
2018 CR 15 37 35 8 4 1 0 52 12 285
2018 CR-04 14 36 34 10 4 1 0 51 14 225
2018 CR-05 16 41 39 2 2 0 0 57 4 51
2017 CR 17 32 39 9 3 0 0 49 12 278
2017 CR-04 17 33 38 8 3 0 0 51 11 229
2017 CR-05 13 25 47 13 2 0 0 38 15 45

Question 76. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 9 16 36 27 12 0 0 39 25 277
2019 CR-04 10 18 35 25 12 0 0 37 28 217
2018 CR 7 16 42 24 11 0 0 35 23 283
2018 CR-04 8 15 42 24 11 0 0 35 23 222
2018 CR-05 6 15 40 31 8 0 0 38 21 52
2017 CR 5 15 42 23 14 0 1 37 20 277
2017 CR-04 4 15 42 23 16 0 1 39 19 229
2017 CR-05 9 16 45 18 9 0 2 28 25 44

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 37 41 13 4 3 1 0 79 7 276
2019 CR-04 36 44 12 5 3 0 0 80 8 216
2018 CR 35 42 12 7 3 1 0 77 10 284
2018 CR-04 31 43 13 8 4 1 0 75 12 224
2018 CR-05 51 37 8 4 0 0 0 88 4 51
2017 CR 31 42 12 8 4 2 1 76 12 278
2017 CR-04 30 42 12 9 4 3 0 74 13 229
2017 CR-05 36 44 11 4 0 0 4 84 5 45

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 31 40 12 12 5 1 0 71 17 280
2019 CR-04 29 40 12 12 5 1 0 70 18 220
2018 CR 28 39 15 10 5 2 1 69 16 286
2018 CR-04 25 39 16 11 6 3 0 66 17 225
2018 CR-05 42 38 12 4 2 0 2 82 6 52
2017 CR 26 38 17 11 5 2 0 66 17 277
2017 CR-04 27 37 17 13 5 2 0 65 18 228
2017 CR-05 22 44 20 4 2 4 2 71 7 45
Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CR 21 79 280
2019 CR-04 23 77 220
2017 CR 17 83 276
2017 CR-04 17 83 227
2017 CR-05 13 87 45
2014 CR 14 86 358
2014 CR-04 15 85 278
2014 CR-05 11 89 70

Question 80. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CR 86 14 58
2017 CR 70 30 47
2017 CR-04 70 30 40
2014 CR 84 16 50
2014 CR-04 81 19 41

Question 81. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 54 28 10 4 2 2 0 84 6 50
2017 CR 55 36 0 9 0 0 0 91 9 33
2017 CR-04 54 39 0 7 0 0 0 93 7 28
2014 CR 53 28 7 9 2 0 0 81 12 42
2014 CR-04 52 27 9 9 3 0 0 79 12 33
Top of Page

Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 32 30 21 8 7 2 1 33 67 280
2019 CR-04 30 31 21 9 7 1 1 31 69 219
2018 CR 34 30 16 9 9 2 0 35 65 287
2018 CR-04 36 30 14 8 10 2 0 37 63 226
2018 CR-05 27 31 23 13 6 0 0 27 73 52
2017 CR 34 25 18 8 9 4 2 36 64 278
2017 CR-04 35 25 17 8 9 4 3 38 62 229
2017 CR-05 27 29 22 9 11 0 2 27 73 45

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CR 54 46 184
2019 CR-04 53 47 148

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CR 45 55 182
2019 CR-04 45 55 146
2018 CR 41 59 180
2018 CR-04 42 58 137
2018 CR-05 34 66 38

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 9 25 21 15 20 1 9 38 39 182
2019 CR-04 7 24 22 15 22 1 8 35 41 147
2018 CR 13 20 19 19 18 2 9 37 42 182
2018 CR-04 9 19 21 18 21 2 9 33 44 139
2018 CR-05 26 24 8 24 11 0 8 54 37 38
2017 CR 9 29 12 22 17 3 8 43 44 167
2017 CR-04 10 27 11 24 18 4 6 41 47 133
2017 CR-05 6 41 13 13 13 0 16 55 30 32

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 6 17 18 17 36 1 6 24 57 181
2019 CR-04 5 16 18 17 38 1 5 22 58 146
2019 CR-05 10 19 19 19 26 0 6 31 48 31
2018 CR 8 14 14 23 36 2 4 23 62 183
2018 CR-04 6 14 17 20 37 2 4 21 61 140
2018 CR-05 13 16 5 29 32 0 5 31 64 38
2017 CR 5 11 11 21 47 2 2 17 71 166
2017 CR-04 6 13 11 18 47 3 3 20 68 133
2017 CR-05 3 6 10 35 45 0 0 10 81 31

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 42 19 13 7 7 0 11 70 16 278
2019 CR-04 41 18 12 8 8 0 11 67 19 218
2018 CR 43 17 15 9 8 0 9 66 18 285
2018 CR-04 44 17 13 8 8 0 9 68 18 224
2018 CR-05 38 15 23 10 6 0 8 58 17 52
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