2019 Public Service Employee Survey Results for Canadian Food Inspection Agency by Question 94. Please indicate your occupational group and level. Occupational group and level - BI

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 BI 15 61 3 21 0 0 0 76 21 33
2019 BI-02 17 65 0 17 0 0 0 83 17 23
2017 BI 18 50 10 16 7 0 0 67 23 124
2017 BI-02 14 57 6 18 6 0 0 71 23 35
2017 BI-03 19 49 10 16 6 0 0 68 22 51
2014 BI 20 52 5 17 6 0 0 72 22 531
2014 BI-02 18 51 6 20 4 0 0 70 24 187
2014 BI-03 19 55 6 16 4 0 0 74 20 195
2014 BI-04 26 46 2 16 11 0 0 71 27 94
2014 BI-05 19 60 5 9 7 0 0 79 16 43
2011 BI 20 50 6 18 6 0 0 70 25 515
2011 BI-02 18 51 5 21 5 0 0 69 26 184
2011 BI-03 19 52 6 16 6 0 0 71 22 185
2011 BI-04 24 45 5 18 7 0 0 69 26 94
2011 BI-05 8 55 5 18 13 0 0 63 32 38
2008 BI 22 54 6 12 5 0 0 77 17 353
2008 BI-02 20 56 9 10 5 0 0 76 15 108
2008 BI-03 24 54 7 12 4 0 0 78 15 136
2008 BI-04 21 57 4 8 9 0 0 79 17 75
2008 BI-05 20 55 0 25 0 0 0 75 25 20

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 BI 58 15 12 15 0 0 0 73 15 33
2019 BI-02 57 22 9 13 0 0 0 78 13 23
2017 BI 64 20 6 7 2 1 2 86 8 124
2017 BI-02 74 20 0 3 0 0 3 97 3 35
2017 BI-03 57 19 10 8 4 0 2 78 12 51
2014 BI 66 16 5 8 4 0 1 83 12 531
2014 BI-02 74 17 5 4 1 0 0 91 4 187
2014 BI-03 64 13 4 10 6 0 3 79 17 195
2014 BI-04 56 19 6 13 5 0 0 76 18 94
2014 BI-05 65 21 5 5 5 0 0 86 9 43
2011 BI 67 17 5 7 3 0 1 84 10 515
2011 BI-02 76 11 4 5 2 0 2 88 7 184
2011 BI-03 66 18 4 9 3 0 1 85 11 185
2011 BI-04 60 19 9 5 7 0 0 79 13 94
2011 BI-05 47 29 5 16 3 0 0 76 18 38
2008 BI 63 18 4 10 4 0 0 82 14 353
2008 BI-02 71 19 4 4 2 0 0 91 6 108
2008 BI-03 63 16 4 11 6 0 0 79 17 136
2008 BI-04 59 21 1 13 5 0 0 80 19 75
2008 BI-05 40 30 15 15 0 0 0 70 15 20

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 BI 18 58 9 12 3 0 0 76 15 33
2019 BI-02 17 70 4 9 0 0 0 87 9 23
2017 BI 32 39 10 15 4 0 0 71 19 123
2017 BI-02 37 37 11 9 6 0 0 74 15 35
2017 BI-03 25 41 10 20 4 0 0 67 24 51
2014 BI 41 40 5 9 5 0 0 81 14 531
2014 BI-02 37 42 7 10 4 0 0 79 13 187
2014 BI-03 47 36 4 8 5 0 1 83 13 195
2014 BI-04 43 44 1 6 6 0 0 86 13 94
2014 BI-05 28 42 9 12 9 0 0 70 21 43
2011 BI 41 39 5 10 5 0 0 80 15 514
2011 BI-02 38 41 7 10 4 0 0 79 14 183
2011 BI-03 46 37 4 9 3 0 0 83 12 185
2011 BI-04 38 40 2 11 7 1 0 80 18 94
2011 BI-05 34 42 8 8 8 0 0 76 16 38

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 BI 6 39 18 30 6 0 0 45 36 33
2019 BI-02 4 35 22 30 9 0 0 39 39 23
2018 BI 10 44 12 27 7 0 0 54 34 41
2018 BI-02 6 38 25 31 0 0 0 44 31 16
2018 BI-04 7 36 7 36 14 0 0 43 50 14
2017 BI 9 44 18 24 5 0 0 53 29 124
2017 BI-02 6 40 20 26 9 0 0 46 35 35
2017 BI-03 14 41 10 32 4 0 0 55 35 51
2014 BI 13 35 16 24 11 1 0 48 35 531
2014 BI-02 13 35 18 25 10 0 0 48 35 187
2014 BI-03 15 38 15 20 10 2 0 54 31 195
2014 BI-04 11 35 13 27 14 0 1 46 41 94
2014 BI-05 9 33 25 23 9 0 0 42 33 43
2011 BI 15 43 14 19 8 0 0 58 28 515
2011 BI-02 15 39 11 22 12 0 1 55 34 184
2011 BI-03 12 47 13 19 8 1 0 60 27 185
2011 BI-04 16 45 19 15 5 0 0 61 20 94
2011 BI-05 21 39 24 16 0 0 0 61 16 38
2008 BI 13 41 16 21 8 1 1 54 30 353
2008 BI-02 14 44 12 23 6 0 0 58 30 108
2008 BI-03 11 43 15 15 13 2 1 55 29 136
2008 BI-04 15 36 20 23 4 1 1 52 27 75
2008 BI-05 20 30 15 35 0 0 0 50 35 20

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 BI 27 45 21 6 0 0 0 73 6 33
2019 BI-02 17 65 17 0 0 0 0 83 0 23
2017 BI 44 40 7 7 1 1 0 85 7 124
2017 BI-02 37 43 11 9 0 0 0 80 9 35
2017 BI-03 45 45 6 4 0 0 0 90 4 51
2014 BI 48 37 7 6 1 0 0 85 7 530
2014 BI-02 44 40 7 7 2 0 0 84 9 187
2014 BI-03 52 34 8 5 2 1 0 86 6 195
2014 BI-04 48 36 8 6 0 1 1 86 7 93
2014 BI-05 44 42 9 2 2 0 0 86 5 43

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 BI 16 34 13 22 16 0 0 50 38 32
2019 BI-02 9 36 18 32 5 0 0 45 36 22
2018 BI 34 39 12 7 7 0 0 73 15 41
2018 BI-02 38 31 13 19 0 0 0 69 19 16
2018 BI-04 36 29 14 0 21 0 0 64 21 14
2017 BI 39 36 12 6 5 0 1 76 12 124
2017 BI-02 26 34 17 14 6 0 3 62 21 35
2017 BI-03 55 29 14 0 2 0 0 84 2 51
2014 BI 34 33 15 9 8 0 1 68 17 531
2014 BI-02 34 35 13 11 4 1 2 70 16 187
2014 BI-03 40 29 15 7 9 0 0 69 16 195
2014 BI-04 30 35 17 10 8 0 0 65 18 94
2014 BI-05 23 44 16 12 5 0 0 67 16 43
2011 BI 35 40 9 11 4 0 1 76 15 514
2011 BI-02 28 46 11 11 2 0 1 76 13 183
2011 BI-03 39 39 9 9 3 0 0 79 12 185
2011 BI-04 37 32 7 13 10 0 1 70 23 94
2011 BI-05 26 45 8 16 5 0 0 71 21 38

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 BI 15 48 9 3 24 0 0 64 27 33
2019 BI-02 0 65 13 0 22 0 0 65 22 23
2018 BI 29 46 12 10 2 0 0 76 12 41
2018 BI-02 25 56 6 13 0 0 0 81 13 16
2018 BI-04 21 29 29 14 7 0 0 50 21 14
2017 BI 31 51 10 5 4 0 0 81 9 124
2017 BI-02 26 57 6 6 6 0 0 82 12 35
2017 BI-03 31 49 12 4 4 0 0 81 8 51
2014 BI 27 50 12 7 4 0 0 77 11 531
2014 BI-02 29 50 10 8 3 0 0 80 11 187
2014 BI-03 27 52 12 5 4 0 0 78 9 195
2014 BI-04 23 45 17 8 6 0 0 68 15 94
2014 BI-05 30 56 9 5 0 0 0 86 5 43
2011 BI 31 43 15 6 4 0 0 74 11 514
2011 BI-02 26 46 19 5 4 0 0 72 9 183
2011 BI-03 32 43 14 7 4 1 0 76 11 185
2011 BI-04 35 37 16 6 5 0 0 72 12 94
2011 BI-05 32 53 5 5 5 0 0 84 11 38
2008 BI 28 44 10 11 6 1 0 73 17 353
2008 BI-02 25 51 9 11 4 0 0 76 15 108
2008 BI-03 27 41 13 11 7 1 0 69 19 136
2008 BI-04 36 40 5 13 4 1 0 77 18 75
2008 BI-05 20 65 5 5 5 0 0 85 10 20

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 BI 6 39 12 27 15 0 0 45 42 33
2019 BI-02 4 43 17 22 13 0 0 48 35 23
2018 BI 18 40 20 10 13 0 0 58 23 40
2018 BI-02 20 40 20 20 0 0 0 60 20 15
2018 BI-04 7 43 14 7 29 0 0 50 36 14
2017 BI 23 38 17 15 7 0 0 60 23 124
2017 BI-02 17 31 17 20 15 0 0 48 35 35
2017 BI-03 29 31 18 16 6 0 0 61 22 51
2014 BI 18 38 20 15 9 0 0 56 24 531
2014 BI-02 19 37 22 13 9 0 0 56 22 187
2014 BI-03 17 38 19 16 9 1 0 55 26 195
2014 BI-04 18 39 15 21 6 0 0 57 28 94
2014 BI-05 23 39 21 9 7 0 0 63 16 43
2011 BI 17 43 16 15 9 1 0 60 24 515
2011 BI-02 14 43 17 17 10 0 0 57 27 184
2011 BI-03 23 43 11 12 10 1 0 67 22 185
2011 BI-04 13 46 18 15 6 1 1 60 22 94
2011 BI-05 8 45 26 16 5 0 0 53 21 38

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 BI 9 48 21 15 6 0 0 58 21 33
2019 BI-02 9 48 30 9 4 0 0 57 13 23
2018 BI 20 44 17 12 7 0 0 63 20 41
2018 BI-02 19 44 19 13 6 0 0 63 19 16
2018 BI-04 14 43 7 21 14 0 0 57 36 14
2017 BI 28 42 11 14 5 0 0 69 19 124
2017 BI-02 26 34 20 14 6 0 0 60 20 35
2017 BI-03 32 37 12 17 2 0 0 69 19 51

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 BI 21 45 18 3 12 0 0 67 15 33
2019 BI-02 17 52 17 4 9 0 0 70 13 23
2018 BI 27 59 7 5 2 0 0 85 7 41
2018 BI-02 25 63 6 6 0 0 0 88 6 16
2018 BI-04 21 57 7 7 7 0 0 79 14 14
2017 BI 34 49 6 7 4 0 0 83 11 124
2017 BI-02 32 42 11 9 6 0 0 74 15 35
2017 BI-03 36 51 6 8 0 0 0 86 8 51
2014 BI 38 44 9 6 2 1 0 83 8 530
2014 BI-02 36 45 11 8 1 0 0 81 9 187
2014 BI-03 39 46 10 3 2 1 0 85 5 194
2014 BI-04 39 38 9 8 4 1 0 78 13 94
2014 BI-05 42 47 2 5 0 5 0 93 5 43
2011 BI 33 48 8 7 3 0 0 82 10 515
2011 BI-02 27 56 9 7 1 0 0 83 8 184
2011 BI-03 38 44 8 5 4 1 0 83 9 185
2011 BI-04 34 45 6 13 2 0 0 79 15 94
2011 BI-05 32 42 11 8 8 0 0 74 16 38
2008 BI 29 47 11 8 5 0 0 76 13 353
2008 BI-02 30 53 9 4 4 0 1 83 7 108
2008 BI-03 29 44 13 10 4 0 0 73 15 136
2008 BI-04 32 43 13 9 3 0 0 75 12 75
2008 BI-05 25 55 5 5 10 0 0 80 15 20

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 BI 15 18 27 24 15 0 0 33 39 33
2019 BI-02 17 9 39 26 9 0 0 26 35 23
2018 BI 15 44 20 15 7 0 0 59 22 41
2018 BI-02 19 50 6 25 0 0 0 69 25 16
2018 BI-04 7 36 29 7 21 0 0 43 29 14
2017 BI 26 40 10 16 7 1 0 66 23 123
2017 BI-02 20 31 14 20 15 0 0 51 35 35
2017 BI-03 27 43 10 18 2 0 0 71 20 51

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 BI 36 36 9 9 9 0 0 73 18 33
2019 BI-02 26 48 9 9 9 0 0 74 17 23
2018 BI 38 50 13 0 0 0 0 88 0 40
2018 BI-02 31 50 19 0 0 0 0 81 0 16
2018 BI-04 31 54 15 0 0 0 0 85 0 13
2017 BI 51 37 8 2 2 0 0 88 4 124
2017 BI-02 40 48 6 3 3 0 0 88 6 35
2017 BI-03 65 21 10 2 2 0 0 86 4 51
2014 BI 54 38 5 2 1 0 0 92 3 530
2014 BI-02 53 39 6 1 1 0 0 92 2 186
2014 BI-03 55 37 5 2 1 1 0 92 3 195
2014 BI-04 51 38 4 5 1 0 0 89 6 94
2014 BI-05 58 37 2 2 0 0 0 95 2 43
2011 BI 52 38 7 3 0 0 0 90 3 513
2011 BI-02 48 43 8 1 0 0 0 91 1 183
2011 BI-03 54 36 5 3 1 1 1 91 3 184
2011 BI-04 51 34 10 4 1 0 0 85 5 94
2011 BI-05 58 37 3 3 0 0 0 95 3 38

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 BI 12 33 21 21 12 0 0 45 33 33
2019 BI-02 9 35 30 17 9 0 0 43 26 23
2018 BI 22 41 17 12 7 0 0 63 20 41
2018 BI-02 13 44 25 19 0 0 0 56 19 16
2018 BI-04 21 36 7 14 21 0 0 57 36 14
2017 BI 25 49 9 14 3 0 0 74 17 123
2017 BI-02 23 45 11 14 6 0 0 68 20 35
2017 BI-03 30 46 8 14 2 0 0 76 16 50
2014 BI 17 44 14 16 8 0 0 62 24 531
2014 BI-02 17 44 12 17 10 0 0 61 27 187
2014 BI-03 19 43 17 13 8 0 0 62 21 195
2014 BI-04 18 45 10 21 6 0 0 63 28 94
2014 BI-05 14 54 14 16 2 0 0 67 18 43
2011 BI 24 49 10 12 5 0 0 73 17 513
2011 BI-02 14 59 9 12 5 0 0 73 17 183
2011 BI-03 29 45 12 9 4 1 0 74 14 184
2011 BI-04 28 47 6 14 5 0 0 74 19 94
2011 BI-05 29 37 16 8 11 0 0 66 18 38

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 BI 15 27 18 21 18 0 0 42 39 33
2019 BI-02 13 30 26 13 17 0 0 43 30 23
2018 BI 22 34 24 12 7 0 0 56 20 41
2018 BI-02 19 31 44 0 6 0 0 50 6 16
2018 BI-04 14 29 14 29 14 0 0 43 43 14
2017 BI 29 38 18 9 6 0 0 67 15 124
2017 BI-02 23 31 28 11 6 0 0 54 18 35
2017 BI-03 37 39 12 8 4 0 0 77 12 51
2014 BI 25 42 15 12 5 0 0 67 18 530
2014 BI-02 21 38 14 20 6 1 0 60 26 187
2014 BI-03 28 41 21 6 5 0 0 68 11 194
2014 BI-04 29 49 6 11 5 0 0 78 16 94
2014 BI-05 23 44 21 9 2 0 0 67 12 43

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 BI 9 44 22 22 3 0 0 53 25 32
2019 BI-02 5 50 32 9 5 0 0 55 14 22
2018 BI 22 32 17 20 7 0 2 55 28 41
2018 BI-02 25 31 19 19 0 0 6 60 20 16
2018 BI-04 21 21 21 21 14 0 0 43 36 14
2017 BI 24 42 15 11 7 1 0 66 18 124
2017 BI-02 20 40 20 11 9 0 0 60 20 35
2017 BI-03 27 47 14 6 6 0 0 74 12 51
2014 BI 25 40 17 13 5 1 0 65 18 531
2014 BI-02 24 40 19 14 4 0 0 63 18 187
2014 BI-03 26 43 15 10 6 1 1 69 16 195
2014 BI-04 26 37 17 13 6 1 0 63 19 94
2014 BI-05 28 33 14 19 7 0 0 60 26 43
2011 BI 31 42 15 9 2 1 0 74 11 513
2011 BI-02 25 46 20 8 1 1 0 72 8 183
2011 BI-03 41 38 11 7 2 1 0 80 9 184
2011 BI-04 24 46 13 13 1 3 0 73 14 94
2011 BI-05 29 34 16 16 5 0 0 63 21 38

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 BI 18 42 18 15 6 0 0 61 21 33
2019 BI-02 13 48 22 13 4 0 0 61 17 23
2018 BI 34 54 7 5 0 0 0 88 5 41
2018 BI-02 25 69 0 6 0 0 0 94 6 16
2018 BI-04 29 50 14 7 0 0 0 79 7 14
2017 BI 35 44 15 3 3 0 0 79 6 124
2017 BI-02 26 54 14 3 3 0 0 80 6 35
2017 BI-03 47 33 12 6 2 0 0 80 8 51
2014 BI 35 45 11 6 3 0 0 80 9 531
2014 BI-02 35 45 12 6 2 0 0 80 8 187
2014 BI-03 37 48 9 4 3 0 0 85 6 195
2014 BI-04 32 45 12 7 4 0 0 77 12 94
2014 BI-05 39 40 9 7 2 2 0 81 9 43
2011 BI 35 47 10 5 3 0 0 82 8 514
2011 BI-02 32 49 14 4 1 0 0 81 5 183
2011 BI-03 36 47 7 7 3 1 0 83 10 185
2011 BI-04 37 44 13 2 4 0 0 81 6 94
2011 BI-05 34 55 5 0 5 0 0 89 5 38
2008 BI 35 46 9 6 3 1 0 82 9 353
2008 BI-02 32 52 10 4 2 0 0 84 6 108
2008 BI-03 39 41 10 6 4 1 0 81 10 136
2008 BI-04 40 43 5 8 3 1 0 84 11 75
2008 BI-05 25 60 5 10 0 0 0 85 10 20

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 BI 18 45 15 15 6 0 0 64 21 33
2019 BI-02 17 57 4 13 9 0 0 74 22 23
2018 BI 32 22 22 10 15 0 0 54 24 41
2018 BI-02 25 38 19 13 6 0 0 63 19 16
2018 BI-04 29 14 29 7 21 0 0 43 29 14
2017 BI 26 42 19 6 2 3 1 71 9 124
2017 BI-02 26 45 23 0 3 3 0 73 3 35
2017 BI-03 35 45 12 4 0 2 2 83 4 51
2014 BI 27 38 21 8 4 0 1 66 12 531
2014 BI-02 31 47 16 5 1 0 0 78 6 187
2014 BI-03 30 35 22 7 5 0 2 66 12 195
2014 BI-04 20 35 29 8 6 0 1 56 15 94
2014 BI-05 16 28 28 21 7 0 0 44 28 43
2011 BI 22 38 24 9 7 0 0 60 16 515
2011 BI-02 22 46 22 6 4 0 0 68 10 184
2011 BI-03 24 36 24 10 6 0 0 60 16 185
2011 BI-04 18 29 30 12 11 1 0 47 23 94
2011 BI-05 8 37 26 11 18 0 0 45 29 38
2008 BI 18 35 25 13 7 1 0 53 21 353
2008 BI-02 18 33 24 19 4 3 0 52 23 108
2008 BI-03 22 40 20 10 7 1 0 63 17 136
2008 BI-04 19 21 39 13 8 0 0 40 21 75
2008 BI-05 5 35 35 20 5 0 0 40 25 20

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 BI 21 33 30 9 3 0 3 13 56 33
2019 BI-02 17 35 30 13 0 0 4 14 55 23
2018 BI 18 23 40 15 3 3 0 18 41 40
2018 BI-02 0 27 47 27 0 0 0 27 27 15
2018 BI-04 29 21 36 7 0 7 0 8 54 14
2017 BI 11 34 32 19 3 0 1 22 46 124
2017 BI-02 11 40 31 11 3 0 3 15 53 35
2017 BI-03 6 29 29 30 6 0 0 35 35 51
2014 BI 9 31 41 11 6 0 1 17 41 531
2014 BI-02 5 28 41 14 10 0 2 25 33 187
2014 BI-03 12 31 42 11 3 1 1 14 44 195
2014 BI-04 8 38 40 11 2 0 0 13 47 94
2014 BI-05 14 28 44 7 5 2 0 12 43 43
2011 BI 14 29 39 13 4 1 0 17 43 515
2011 BI-02 10 24 43 17 5 1 0 22 34 184
2011 BI-03 16 30 40 10 3 1 1 13 46 185
2011 BI-04 18 32 35 10 5 0 0 15 50 94
2011 BI-05 21 39 32 8 0 0 0 8 61 38
2008 BI 14 35 35 10 3 2 0 13 51 353
2008 BI-02 6 35 45 9 1 2 1 10 43 108
2008 BI-03 13 34 32 16 3 2 0 20 48 136
2008 BI-04 23 39 31 4 4 0 0 8 61 75
2008 BI-05 25 40 30 0 5 0 0 5 65 20

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 BI 33 21 21 18 3 0 3 22 56 33
2019 BI-02 35 17 26 13 4 0 4 18 55 23
2018 BI 17 24 32 22 0 5 0 23 44 41
2018 BI-02 6 25 25 44 0 0 0 44 31 16
2018 BI-04 21 29 29 7 0 14 0 8 58 14
2017 BI 17 27 30 20 5 0 1 25 44 123
2017 BI-02 21 32 18 18 9 0 3 27 55 34
2017 BI-03 10 25 33 28 4 0 0 32 35 51
2014 BI 16 29 29 15 8 1 1 23 47 528
2014 BI-02 11 28 32 17 11 1 1 28 39 187
2014 BI-03 18 31 26 17 5 2 2 22 51 193
2014 BI-04 20 28 29 13 9 1 0 22 49 93
2014 BI-05 26 26 32 9 7 0 0 16 51 43
2011 BI 13 24 32 18 10 2 1 28 38 515
2011 BI-02 8 20 36 22 11 2 1 34 29 184
2011 BI-03 16 26 30 17 8 3 1 26 43 185
2011 BI-04 19 28 29 9 13 3 0 22 48 94
2011 BI-05 18 26 32 21 3 0 0 24 45 38
2008 BI 16 26 32 17 5 2 2 23 43 352
2008 BI-02 8 26 34 19 8 2 3 28 36 108
2008 BI-03 18 19 36 18 4 2 3 23 39 136
2008 BI-04 17 35 31 12 4 1 0 16 53 75
2008 BI-05 32 42 16 5 5 0 0 11 74 19

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 BI 9 33 33 18 3 0 3 22 44 33
2019 BI-02 4 39 30 17 4 0 4 23 45 23
2018 BI 17 27 34 20 0 2 0 20 45 41
2018 BI-02 19 25 31 25 0 0 0 25 44 16
2018 BI-04 7 29 36 21 0 7 0 23 38 14
2017 BI 21 30 31 12 3 1 2 16 53 123
2017 BI-02 23 21 32 15 3 0 6 19 47 34
2017 BI-03 22 27 29 14 6 2 0 20 50 51
2014 BI 24 27 30 10 6 1 2 17 52 529
2014 BI-02 17 24 33 14 7 1 4 23 43 187
2014 BI-03 25 24 32 10 6 2 2 16 51 193
2014 BI-04 37 30 20 8 4 0 0 13 67 94
2014 BI-05 26 35 32 2 5 0 0 7 61 43
2011 BI 25 28 28 13 3 2 1 16 55 514
2011 BI-02 13 26 34 19 3 3 1 23 41 184
2011 BI-03 27 27 28 13 3 2 1 16 55 184
2011 BI-04 41 32 20 4 2 0 0 6 73 94
2011 BI-05 37 39 16 8 0 0 0 8 76 38
2008 BI 25 26 27 13 4 3 1 18 54 353
2008 BI-02 12 25 42 14 2 4 2 17 39 108
2008 BI-03 26 25 23 14 6 4 2 21 54 136
2008 BI-04 39 29 21 8 1 1 0 9 69 75
2008 BI-05 40 25 25 5 5 0 0 10 65 20

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 BI 3 18 45 27 3 0 3 31 22 33
2019 BI-02 0 17 43 30 4 0 4 36 18 23
2018 BI 7 7 49 34 2 0 0 37 15 41
2018 BI-02 0 0 50 44 6 0 0 50 0 16
2018 BI-04 14 21 43 21 0 0 0 21 36 14
2017 BI 9 17 41 26 6 0 1 32 26 123
2017 BI-02 6 15 41 26 9 0 3 36 22 34
2017 BI-03 12 14 35 36 4 0 0 39 26 51
2014 BI 9 17 38 24 10 0 2 34 27 528
2014 BI-02 7 10 35 30 14 1 3 46 18 186
2014 BI-03 9 17 39 24 8 1 2 33 27 193
2014 BI-04 11 25 37 19 7 0 0 27 36 94
2014 BI-05 17 23 46 12 2 0 0 14 40 43
2011 BI 11 17 34 29 7 1 1 36 29 514
2011 BI-02 4 10 36 36 10 2 2 48 15 184
2011 BI-03 11 17 33 32 6 1 1 39 28 185
2011 BI-04 19 31 34 12 4 0 0 16 50 94
2011 BI-05 30 22 38 11 0 0 0 11 51 37
2008 BI 9 19 43 21 5 3 1 27 29 350
2008 BI-02 4 9 51 28 6 3 0 34 13 108
2008 BI-03 7 19 43 21 6 4 1 28 27 134
2008 BI-04 15 27 41 12 4 1 0 16 42 74
2008 BI-05 25 45 25 0 5 0 0 5 70 20

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 BI 18 36 24 15 3 0 3 19 56 33
2019 BI-02 13 35 26 17 4 0 4 23 50 23
2018 BI 27 29 24 17 2 0 0 20 56 41
2018 BI-02 19 31 25 25 0 0 0 25 50 16
2018 BI-04 43 21 21 7 7 0 0 14 64 14
2017 BI 19 29 27 20 3 0 2 23 49 121
2017 BI-02 18 33 24 18 3 0 3 22 53 33
2017 BI-03 12 24 32 28 4 0 0 32 36 50
2014 BI 23 27 29 13 5 1 2 18 52 531
2014 BI-02 16 19 32 22 7 1 3 31 36 187
2014 BI-03 26 29 28 9 4 3 1 13 57 195
2014 BI-04 32 32 23 8 3 0 1 12 65 94
2014 BI-05 26 35 35 2 2 0 0 5 61 43
2011 BI 23 30 30 10 3 2 1 14 54 515
2011 BI-02 14 27 35 16 5 2 1 22 42 184
2011 BI-03 24 31 31 8 3 2 0 12 56 185
2011 BI-04 34 33 22 4 1 3 2 6 71 94
2011 BI-05 42 34 21 3 0 0 0 3 76 38
2008 BI 21 27 31 11 4 4 2 15 51 352
2008 BI-02 18 30 31 10 4 6 2 15 52 107
2008 BI-03 18 24 32 13 4 5 4 18 47 136
2008 BI-04 27 32 27 7 7 0 1 14 59 75
2008 BI-05 35 20 40 5 0 0 0 5 55 20

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 BI 27 18 18 21 12 0 3 34 47 33
2019 BI-02 30 13 17 22 13 0 4 36 45 23
2018 BI 7 15 41 37 0 0 0 37 22 41
2018 BI-02 6 19 44 31 0 0 0 31 25 16
2018 BI-04 14 7 29 50 0 0 0 50 21 14
2017 BI 7 19 34 27 10 2 2 38 27 123
2017 BI-02 9 24 32 26 6 0 3 33 34 34
2017 BI-03 10 14 26 35 12 2 2 49 24 51
2014 BI 11 17 28 28 12 2 3 41 29 530
2014 BI-02 9 13 27 29 18 1 2 49 23 187
2014 BI-03 11 22 25 30 7 3 4 39 35 195
2014 BI-04 14 13 34 24 11 2 2 36 28 93
2014 BI-05 12 19 35 28 7 0 0 35 31 43
2011 BI 13 24 30 20 10 2 2 31 38 514
2011 BI-02 7 21 30 25 13 2 2 40 29 183
2011 BI-03 17 24 32 17 9 2 0 26 41 185
2011 BI-04 16 29 31 12 11 0 2 23 46 94
2011 BI-05 24 24 26 21 3 0 3 24 49 38
2008 BI 14 23 25 24 7 5 2 33 40 353
2008 BI-02 13 25 26 26 6 3 1 34 39 108
2008 BI-03 15 18 24 22 8 8 4 34 38 136
2008 BI-04 13 27 29 19 7 5 0 27 42 75
2008 BI-05 10 40 15 30 0 0 5 32 53 20

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 BI 15 27 30 15 9 0 3 25 44 33
2019 BI-02 9 35 26 17 9 0 4 27 45 23
2018 BI 22 32 32 10 2 2 0 13 55 41
2018 BI-02 13 38 38 13 0 0 0 13 50 16
2018 BI-04 36 14 29 7 7 7 0 15 54 14
2017 BI 19 30 36 11 2 1 2 13 50 123
2017 BI-02 18 27 35 17 0 0 3 18 46 34
2017 BI-03 18 34 31 10 4 2 2 14 53 51
2014 BI 17 25 36 12 6 2 2 18 44 531
2014 BI-02 13 22 38 14 8 2 3 23 37 187
2014 BI-03 14 23 39 13 5 4 2 19 39 195
2014 BI-04 25 33 29 6 4 1 1 11 60 94
2014 BI-05 26 28 33 9 2 0 2 12 55 43

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 BI 12 30 30 18 6 0 3 25 44 33
2019 BI-02 4 35 30 17 9 0 4 27 41 23
Top of Page

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 BI 58 12 18 6 3 0 3 72 9 33
2019 BI-02 57 13 17 9 0 0 4 73 9 23
2017 BI 72 11 6 6 1 0 5 87 7 123
2017 BI-02 79 12 3 0 0 0 6 96 0 34
2017 BI-03 74 6 4 8 2 0 6 86 10 51
2014 BI 74 11 5 4 3 0 3 87 8 531
2014 BI-02 82 7 4 1 3 0 4 93 3 187
2014 BI-03 73 9 4 6 4 0 5 86 10 195
2014 BI-04 66 16 8 4 5 0 0 82 10 94
2014 BI-05 63 21 2 12 2 0 0 84 14 43
2011 BI 73 12 4 5 3 1 2 88 8 514
2011 BI-02 81 9 2 3 1 1 3 93 5 183
2011 BI-03 76 10 2 6 4 1 2 88 10 185
2011 BI-04 62 18 7 6 6 0 0 80 13 94
2011 BI-05 53 32 11 3 3 0 0 84 5 38
2008 BI 70 12 7 4 5 1 2 84 9 353
2008 BI-02 74 11 6 1 3 0 5 89 4 108
2008 BI-03 72 8 10 3 4 1 1 83 8 136
2008 BI-04 64 16 4 7 8 1 0 81 15 75
2008 BI-05 50 30 0 15 5 0 0 80 20 20

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 BI 15 27 24 21 9 0 3 44 31 33
2019 BI-02 4 35 26 26 4 0 4 41 32 23
2018 BI 24 31 17 17 10 0 2 56 27 42
2018 BI-02 18 41 29 6 6 0 0 59 12 17
2018 BI-04 21 14 7 36 14 0 7 38 54 14
2017 BI 19 37 18 11 5 7 2 62 18 123
2017 BI-02 12 38 20 18 6 3 3 53 25 34
2017 BI-03 23 41 10 10 2 12 2 75 14 51
2014 BI 28 31 14 10 8 4 4 64 20 531
2014 BI-02 25 34 17 11 9 2 3 62 21 187
2014 BI-03 27 29 15 11 9 6 4 61 22 195
2014 BI-04 29 36 11 7 7 5 4 72 16 94
2014 BI-05 44 21 12 12 2 2 7 72 15 43

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 BI 15 45 6 24 6 0 3 63 31 33
2019 BI-02 13 48 4 26 4 0 4 64 32 23
2018 BI 43 17 19 14 7 0 0 60 21 42
2018 BI-02 29 35 18 18 0 0 0 65 18 17
2018 BI-04 36 0 29 21 14 0 0 36 36 14
2017 BI 43 30 6 16 4 0 1 74 21 123
2017 BI-02 38 26 9 21 6 0 0 64 27 34
2017 BI-03 45 33 4 14 2 0 2 80 16 51
2014 BI 42 32 7 11 7 1 0 75 18 531
2014 BI-02 35 35 8 12 9 2 0 72 21 187
2014 BI-03 43 30 8 12 5 1 1 74 18 195
2014 BI-04 45 34 7 4 8 1 0 80 13 94
2014 BI-05 58 28 2 9 2 0 0 86 12 43

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 BI 27 36 9 24 0 0 3 66 25 33
2019 BI-02 17 48 9 22 0 0 4 68 23 23
2018 BI 40 38 14 5 2 0 0 79 7 42
2018 BI-02 41 41 12 6 0 0 0 82 6 17
2018 BI-04 29 36 29 7 0 0 0 64 7 14
2017 BI 37 44 8 7 3 0 1 82 10 123
2017 BI-02 32 44 12 9 3 0 0 76 12 34
2017 BI-03 45 47 2 2 2 0 2 94 4 51
2014 BI 46 40 5 7 2 0 0 85 9 531
2014 BI-02 41 42 6 9 2 0 0 83 10 187
2014 BI-03 47 39 5 6 3 1 0 86 9 195
2014 BI-04 46 39 5 7 2 0 0 85 10 94
2014 BI-05 56 37 2 0 5 0 0 93 5 43

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 BI 21 36 15 24 0 0 3 59 25 33
2019 BI-02 17 39 13 26 0 0 4 59 27 23
2018 BI 37 44 12 5 2 0 0 80 7 41
2018 BI-02 31 50 6 13 0 0 0 81 13 16
2018 BI-04 29 43 29 0 0 0 0 71 0 14
Top of Page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 BI 39 24 15 9 12 0 0 64 21 33
2019 BI-02 35 26 22 9 9 0 0 61 17 23

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 BI 18 45 15 18 3 0 0 64 21 33
2019 BI-02 17 39 22 22 0 0 0 57 22 23
2018 BI 37 41 7 10 5 0 0 78 15 41
2018 BI-02 41 35 12 12 0 0 0 76 12 17
2018 BI-04 31 62 0 0 8 0 0 92 8 13
2017 BI 34 37 13 10 6 1 0 71 16 123
2017 BI-02 15 41 18 15 9 3 0 57 25 34
2017 BI-03 45 32 12 10 2 0 0 77 12 51
2014 BI 33 37 14 10 5 0 1 71 15 531
2014 BI-02 27 42 13 12 5 0 1 70 17 187
2014 BI-03 35 39 13 9 4 1 1 75 13 195
2014 BI-04 37 30 15 11 6 0 1 68 17 94
2014 BI-05 39 35 14 9 2 0 0 74 12 43
2011 BI 31 41 14 9 5 0 0 72 14 514
2011 BI-02 26 36 19 14 4 0 1 62 19 184
2011 BI-03 37 41 10 6 5 1 0 78 12 185
2011 BI-04 27 47 16 5 3 0 1 75 9 93
2011 BI-05 26 53 8 8 5 0 0 79 13 38
2008 BI 24 41 13 13 7 2 1 66 20 353
2008 BI-02 16 47 19 12 6 1 0 64 18 108
2008 BI-03 28 33 10 15 9 4 1 64 26 136
2008 BI-04 27 40 15 9 5 1 3 69 15 75
2008 BI-05 25 50 5 15 5 0 0 75 20 20

Question 26. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 BI 18 33 27 18 3 0 0 52 21 33
2019 BI-02 13 35 35 13 4 0 0 48 17 23
2018 BI 46 34 7 5 7 0 0 80 12 41
2018 BI-02 47 41 6 6 0 0 0 88 6 17
2018 BI-04 54 23 8 8 8 0 0 77 15 13
2017 BI 42 36 9 6 4 2 1 80 11 123
2017 BI-02 35 29 9 12 9 3 3 68 22 34
2017 BI-03 45 37 8 6 0 4 0 86 6 51
2014 BI 42 31 13 7 4 2 1 75 11 531
2014 BI-02 36 39 12 7 4 3 0 76 12 187
2014 BI-03 46 27 16 6 4 1 1 74 10 195
2014 BI-04 48 27 11 7 4 2 1 77 12 94
2014 BI-05 37 37 9 7 2 5 2 80 10 43
2011 BI 40 33 13 8 4 2 1 75 12 514
2011 BI-02 34 34 16 9 4 2 1 70 13 184
2011 BI-03 47 32 9 6 4 1 1 80 10 185
2011 BI-04 39 32 13 9 4 3 0 73 13 93
2011 BI-05 42 39 13 3 3 0 0 82 5 38
2008 BI 33 36 11 7 6 7 0 74 14 352
2008 BI-02 31 36 15 7 5 6 1 71 13 107
2008 BI-03 36 33 6 8 8 9 0 76 18 136
2008 BI-04 29 40 12 8 7 4 0 72 15 75
2008 BI-05 30 30 25 0 0 15 0 71 0 20

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 BI 15 30 30 15 9 0 0 45 24 33
2019 BI-02 13 30 43 13 0 0 0 43 13 23
2018 BI 41 29 20 5 5 0 0 71 10 41
2018 BI-02 35 29 29 6 0 0 0 65 6 17
2018 BI-04 54 15 23 0 8 0 0 69 8 13
2017 BI 39 39 8 5 7 1 1 80 12 122
2017 BI-02 27 38 17 3 12 0 3 66 16 34
2017 BI-03 48 32 6 10 2 2 0 82 12 50
2014 BI 41 36 9 9 4 1 0 77 13 531
2014 BI-02 34 42 9 9 4 1 1 78 13 187
2014 BI-03 43 34 11 7 4 0 0 78 11 195
2014 BI-04 45 31 7 10 5 1 1 77 15 94
2014 BI-05 51 26 2 14 5 2 0 79 19 43
2011 BI 37 36 10 11 4 1 0 74 16 514
2011 BI-02 35 33 15 13 3 1 1 69 16 184
2011 BI-03 42 38 5 9 4 1 0 81 14 185
2011 BI-04 29 43 9 15 3 1 0 73 18 93
2011 BI-05 42 34 11 5 8 0 0 76 13 38
2008 BI 30 38 13 11 6 1 0 70 18 351
2008 BI-02 26 36 18 16 3 1 0 63 19 107
2008 BI-03 33 36 11 10 8 2 0 70 18 135
2008 BI-04 33 41 7 9 9 0 0 75 19 75
2008 BI-05 25 55 10 10 0 0 0 80 10 20

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 BI 64 21 12 0 3 0 0 85 3 33
2019 BI-02 61 26 13 0 0 0 0 87 0 23
2017 BI 75 11 6 2 3 0 5 90 4 123
2017 BI-02 79 12 0 0 3 0 6 96 4 34
2017 BI-03 72 10 6 2 4 0 6 88 6 51
2014 BI 81 9 3 2 2 0 2 93 4 531
2014 BI-02 83 11 3 1 1 0 2 96 2 187
2014 BI-03 80 8 4 3 2 0 4 91 4 195
2014 BI-04 77 10 3 2 6 1 1 88 9 94
2014 BI-05 82 12 0 2 2 2 0 95 5 43
2011 BI 80 10 4 2 2 0 3 93 4 514
2011 BI-02 82 7 5 2 2 0 4 92 3 184
2011 BI-03 84 10 1 1 2 0 2 96 3 185
2011 BI-04 70 17 4 4 2 1 1 89 7 93
2011 BI-05 74 16 11 0 0 0 0 89 0 38
2008 BI 80 9 4 2 3 0 3 91 4 352
2008 BI-02 77 9 6 1 1 0 7 92 2 107
2008 BI-03 84 7 4 1 1 0 1 93 3 136
2008 BI-04 76 9 3 3 7 0 3 88 10 75
2008 BI-05 80 15 0 0 5 0 0 95 5 20

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 BI 39 33 15 6 6 0 0 73 12 33
2019 BI-02 35 35 17 9 4 0 0 70 13 23
2017 BI 55 27 4 10 1 2 2 85 11 123
2017 BI-02 47 23 6 15 3 3 3 75 19 34
2017 BI-03 59 29 2 6 0 2 2 92 6 51
2014 BI 44 26 7 5 10 4 4 76 17 531
2014 BI-02 34 28 5 6 18 5 4 68 26 187
2014 BI-03 49 21 8 5 9 5 4 76 15 195
2014 BI-04 48 31 6 4 3 5 2 85 8 94
2014 BI-05 53 33 9 5 0 0 0 86 5 43
2011 BI 40 27 11 8 9 4 2 71 18 514
2011 BI-02 31 27 11 10 15 2 3 61 27 183
2011 BI-03 45 27 9 5 8 3 3 77 14 185
2011 BI-04 44 24 12 9 5 6 0 73 15 94
2011 BI-05 45 32 11 8 0 5 0 81 8 38

Question 30. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 BI 36 33 12 12 6 0 0 70 18 33
2019 BI-02 30 30 17 13 9 0 0 61 22 23
2018 BI 55 18 18 5 5 0 0 73 10 40
2018 BI-02 59 12 24 6 0 0 0 71 6 17
2018 BI-04 62 23 0 8 8 0 0 85 15 13
2017 BI 50 26 9 5 7 3 0 78 13 123
2017 BI-02 32 29 15 9 9 6 0 65 19 34
2017 BI-03 55 26 8 4 4 4 0 84 8 51

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 BI 27 36 12 15 9 0 0 64 24 33
2019 BI-02 22 39 17 13 9 0 0 61 22 23
2018 BI 56 22 7 12 2 0 0 78 15 41
2018 BI-02 53 24 12 12 0 0 0 76 12 17
2018 BI-04 69 8 8 8 8 0 0 77 15 13
2017 BI 45 29 7 11 6 2 0 75 17 123
2017 BI-02 35 23 12 12 12 6 0 62 25 34
2017 BI-03 53 29 4 14 0 0 0 83 14 51
2014 BI 46 29 10 9 6 1 1 76 15 531
2014 BI-02 37 36 12 6 8 0 0 74 14 187
2014 BI-03 51 27 9 8 4 1 1 79 12 195
2014 BI-04 49 20 8 14 5 1 2 71 20 94
2014 BI-05 56 28 5 9 2 0 0 84 12 43
Top of Page

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 BI 15 24 21 18 9 9 3 45 31 33
2019 BI-02 9 26 26 22 4 9 4 40 30 23
2018 BI 21 36 19 7 12 5 0 60 20 42
2018 BI-02 12 59 12 6 0 12 0 80 7 17
2018 BI-04 43 0 21 7 29 0 0 43 36 14
2017 BI 14 25 23 16 13 8 0 42 32 123
2017 BI-02 9 26 29 15 6 15 0 41 25 34
2017 BI-03 15 26 27 14 10 8 0 45 26 51
2014 BI 22 35 16 12 7 8 0 62 21 530
2014 BI-02 20 37 17 12 6 7 0 62 20 187
2014 BI-03 23 35 15 11 5 10 0 65 18 195
2014 BI-04 21 34 14 14 13 4 0 58 28 94
2014 BI-05 21 37 19 9 7 7 0 62 18 43
2011 BI 19 32 20 10 9 10 0 57 21 514
2011 BI-02 21 34 19 9 8 8 0 60 19 183
2011 BI-03 23 27 19 10 9 12 0 57 21 185
2011 BI-04 11 32 26 10 11 12 0 48 23 94
2011 BI-05 16 39 18 16 5 5 0 58 22 38

Question 35. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 BI 15 24 15 27 15 0 3 41 44 33
2019 BI-02 9 30 17 26 13 0 4 41 41 23
2018 BI 12 33 24 12 19 0 0 45 31 42
2018 BI-02 6 41 29 12 12 0 0 47 24 17
2018 BI-04 21 21 14 7 36 0 0 43 43 14
2017 BI 10 36 23 16 15 2 0 46 31 123
2017 BI-02 6 35 29 18 6 6 0 43 25 34
2017 BI-03 12 39 25 12 12 0 0 51 24 51
2014 BI 14 36 18 19 10 3 0 51 30 531
2014 BI-02 16 32 21 20 9 3 0 49 30 187
2014 BI-03 11 41 17 18 8 5 0 55 27 195
2014 BI-04 14 33 15 20 17 1 0 47 38 94
2014 BI-05 16 37 21 19 7 0 0 53 26 43
2011 BI 13 35 22 16 12 2 0 49 29 515
2011 BI-02 15 35 25 12 10 2 0 52 23 184
2011 BI-03 15 41 16 15 12 2 0 56 27 185
2011 BI-04 6 24 27 27 16 0 0 31 43 94
2011 BI-05 18 29 24 16 11 3 0 49 27 38
2008 BI 11 29 22 18 17 3 0 41 36 352
2008 BI-02 16 26 23 17 14 4 0 44 32 107
2008 BI-03 10 33 18 18 17 4 0 45 36 136
2008 BI-04 8 25 28 21 17 0 0 33 39 75
2008 BI-05 5 30 25 20 20 0 0 35 40 20

Question 36. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 BI 9 24 12 27 15 9 3 38 48 33
2019 BI-02 9 26 9 30 13 9 4 40 50 23
2018 BI 10 24 29 10 22 5 0 36 33 41
2018 BI-02 6 24 29 18 12 12 0 33 33 17
2018 BI-04 14 21 29 0 36 0 0 36 36 14
2017 BI 8 24 23 22 14 9 0 36 39 123
2017 BI-02 3 23 29 23 9 12 0 30 37 34
2017 BI-03 12 27 24 18 10 10 0 43 30 51
2014 BI 9 28 23 23 12 5 0 39 36 530
2014 BI-02 12 28 23 23 9 6 0 43 33 186
2014 BI-03 8 31 24 21 9 7 0 42 32 195
2014 BI-04 5 21 24 25 21 2 0 27 48 94
2014 BI-05 12 32 16 26 12 2 0 45 38 43
2011 BI 7 29 22 22 14 7 0 39 38 515
2011 BI-02 7 34 27 14 10 8 0 45 26 184
2011 BI-03 8 31 20 21 14 6 0 41 37 185
2011 BI-04 5 17 19 33 19 6 0 24 56 94
2011 BI-05 5 32 11 32 21 0 0 37 53 38
2008 BI 3 27 18 27 20 6 0 32 49 353
2008 BI-02 5 27 23 23 15 7 0 34 41 108
2008 BI-03 2 30 15 26 21 6 0 34 50 136
2008 BI-04 4 25 17 31 20 3 0 30 52 75
2008 BI-05 0 15 15 35 30 5 0 16 68 20

Question 37. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 BI 0 30 15 18 30 3 3 32 52 33
2019 BI-02 0 26 17 26 22 4 4 29 52 23
2018 BI 14 26 21 21 14 2 0 41 37 42
2018 BI-02 0 41 29 18 6 6 0 44 25 17
2018 BI-04 29 14 7 21 29 0 0 43 50 14
2017 BI 7 32 23 20 13 6 0 41 35 123
2017 BI-02 3 35 23 21 12 6 0 40 35 34
2017 BI-03 14 34 19 10 16 8 0 52 27 51
2014 BI 10 30 18 24 16 2 0 41 40 530
2014 BI-02 12 26 21 25 15 2 0 38 41 187
2014 BI-03 10 30 19 25 12 4 0 42 38 194
2014 BI-04 6 34 13 23 22 1 0 41 46 94
2014 BI-05 9 39 14 21 16 0 0 49 37 43
2011 BI 8 28 20 29 13 2 0 37 43 514
2011 BI-02 9 29 25 22 13 3 0 39 36 184
2011 BI-03 9 32 19 29 9 2 0 42 38 185
2011 BI-04 6 16 13 41 24 0 0 23 65 93
2011 BI-05 8 26 13 34 18 0 0 34 53 38
2008 BI 5 31 14 26 20 5 0 37 48 353
2008 BI-02 4 37 19 19 19 2 0 42 40 108
2008 BI-03 4 34 11 26 18 7 0 41 47 136
2008 BI-04 7 20 12 33 24 4 0 28 60 75
2008 BI-05 10 10 15 55 10 0 0 20 65 20

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 BI 18 18 21 6 9 21 6 50 21 33
2019 BI-02 13 22 22 9 13 13 9 44 28 23
Top of Page

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 BI 15 39 24 15 3 0 3 56 19 33
2019 BI-02 13 39 26 17 0 0 4 55 18 23
2018 BI 19 40 21 14 5 0 0 60 19 42
2018 BI-02 12 53 24 12 0 0 0 65 12 17
2018 BI-04 21 21 29 14 14 0 0 43 29 14
2017 BI 20 47 18 11 3 2 0 68 14 123
2017 BI-02 6 52 15 15 6 6 0 62 22 34
2017 BI-03 34 45 16 4 2 0 0 79 6 51
2014 BI 25 43 17 9 4 1 0 69 14 531
2014 BI-02 26 41 19 9 5 1 0 68 14 187
2014 BI-03 24 49 17 6 3 1 1 74 9 195
2014 BI-04 25 41 16 13 5 0 0 66 18 94
2014 BI-05 23 40 14 14 7 2 0 64 21 43
2011 BI 29 43 14 10 2 2 0 73 12 514
2011 BI-02 27 45 16 8 2 3 0 74 10 184
2011 BI-03 37 43 11 6 3 1 0 80 9 184
2011 BI-04 21 37 18 21 1 1 0 59 23 94
2011 BI-05 18 45 16 11 8 3 0 65 19 38

Question 40. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 BI 3 12 27 33 21 0 3 16 56 33
2019 BI-02 4 9 35 35 13 0 4 14 50 23

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 BI 9 42 15 24 6 0 3 53 31 33
2019 BI-02 9 39 13 30 4 0 4 50 36 23
2018 BI 26 36 17 14 5 2 0 63 20 42
2018 BI-02 12 35 24 24 0 6 0 50 25 17
2018 BI-04 29 43 7 7 14 0 0 71 21 14
2017 BI 31 45 12 7 3 2 0 77 10 122
2017 BI-02 27 41 12 9 9 3 0 69 18 34
2017 BI-03 34 46 14 4 0 2 0 82 4 50
2014 BI 39 42 8 5 3 2 1 83 8 531
2014 BI-02 37 45 10 4 2 1 1 84 5 187
2014 BI-03 41 42 6 5 3 3 1 86 7 195
2014 BI-04 40 36 10 7 5 1 0 77 13 94
2014 BI-05 44 44 2 7 2 0 0 88 9 43
2011 BI 31 41 11 6 5 4 2 77 11 514
2011 BI-02 35 43 10 5 3 3 1 81 8 184
2011 BI-03 32 41 10 5 5 4 2 77 12 184
2011 BI-04 27 32 15 10 10 5 2 63 21 94
2011 BI-05 21 61 8 5 3 0 3 84 8 38
2008 BI 18 37 16 13 8 8 0 59 23 353
2008 BI-02 19 40 16 7 11 7 0 63 20 108
2008 BI-03 20 32 21 14 5 8 1 56 21 136
2008 BI-04 13 35 15 19 9 9 0 53 31 75
2008 BI-05 15 50 10 15 0 10 0 72 17 20

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 BI 12 42 27 9 3 3 3 58 13 33
2019 BI-02 13 35 35 13 0 0 4 50 14 23
2018 BI 20 39 24 12 5 0 0 59 17 41
2018 BI-02 12 47 35 6 0 0 0 59 6 17
2018 BI-04 8 46 8 23 15 0 0 54 38 13

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 BI 0 24 6 18 42 6 3 27 67 33
2019 BI-02 0 17 9 22 39 9 4 20 70 23
2018 BI 5 26 14 17 26 10 2 35 49 42
2018 BI-02 0 29 24 29 12 6 0 31 44 17
2018 BI-04 7 7 14 7 43 14 7 18 64 14
2017 BI 7 31 17 20 16 9 0 42 39 123
2017 BI-02 3 32 23 9 27 6 0 37 38 34
2017 BI-03 12 33 16 18 10 12 0 51 31 51
2014 BI 13 21 18 20 16 10 2 39 41 531
2014 BI-02 14 25 14 21 18 5 2 43 42 187
2014 BI-03 13 19 18 20 13 12 3 38 40 195
2014 BI-04 11 15 21 21 18 13 1 30 46 94
2014 BI-05 12 25 21 16 14 12 0 42 34 43
2011 BI 11 22 19 21 15 10 1 38 40 515
2011 BI-02 11 27 17 20 17 8 1 41 40 184
2011 BI-03 14 24 18 22 13 9 1 42 39 185
2011 BI-04 6 17 18 21 17 16 4 29 48 94
2011 BI-05 13 13 39 18 11 5 0 28 31 38

Question 44. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 BI 3 21 18 15 36 3 3 26 55 33
2019 BI-02 4 17 13 22 35 4 4 24 62 23
2018 BI 10 27 20 22 20 2 0 38 43 41
2018 BI-02 6 38 13 25 13 6 0 47 40 16
2018 BI-04 7 14 29 14 36 0 0 21 50 14
2017 BI 9 32 23 19 16 2 0 41 36 123
2017 BI-02 6 26 20 20 24 3 0 33 46 34
2017 BI-03 12 45 14 14 14 2 0 58 28 51
2014 BI 10 31 18 24 15 1 0 42 40 531
2014 BI-02 12 29 17 24 17 1 0 42 41 187
2014 BI-03 11 30 19 27 13 1 1 41 40 195
2014 BI-04 7 33 17 23 19 0 0 40 42 94
2014 BI-05 9 39 21 19 7 5 0 51 27 43
2011 BI 13 31 22 21 13 1 0 44 34 515
2011 BI-02 11 33 18 22 15 1 0 45 37 184
2011 BI-03 12 32 21 19 14 1 0 45 33 185
2011 BI-04 15 27 30 18 9 1 1 42 27 94
2011 BI-05 16 29 18 24 11 3 0 46 35 38
2008 BI 10 32 19 20 15 3 0 44 37 352
2008 BI-02 11 32 19 22 13 2 0 44 36 108
2008 BI-03 7 35 15 21 17 5 1 45 40 136
2008 BI-04 12 30 23 18 15 3 0 43 33 74
2008 BI-05 10 30 25 20 15 0 0 40 35 20

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 BI 6 21 9 24 33 3 3 29 61 33
2019 BI-02 9 13 9 26 35 4 4 24 67 23
2018 BI 12 21 24 21 21 0 0 33 43 42
2018 BI-02 0 29 24 29 18 0 0 29 47 17
2018 BI-04 14 7 21 21 36 0 0 21 57 14
2017 BI 14 36 11 19 20 0 0 50 39 123
2017 BI-02 15 23 12 21 29 0 0 38 50 34
2017 BI-03 16 37 14 15 18 0 0 53 33 51
2014 BI 15 28 14 22 20 1 1 43 42 531
2014 BI-02 15 23 13 21 24 2 1 39 47 187
2014 BI-03 14 28 16 22 20 0 1 42 42 195
2014 BI-04 15 34 15 20 16 0 0 49 36 94
2014 BI-05 21 37 9 19 12 2 0 59 31 43
2011 BI 16 31 14 18 18 1 2 49 37 515
2011 BI-02 14 29 16 17 22 1 1 44 40 184
2011 BI-03 16 36 10 19 17 1 2 52 37 185
2011 BI-04 17 28 17 18 17 0 3 46 36 94
2011 BI-05 24 37 11 18 8 3 0 62 27 38
2008 BI 15 37 13 17 16 3 1 53 33 351
2008 BI-02 15 29 15 22 17 2 0 45 39 106
2008 BI-03 13 38 13 15 15 4 1 53 33 136
2008 BI-04 19 39 11 11 19 3 0 59 30 75
2008 BI-05 20 55 5 20 0 0 0 75 20 20

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 BI 39 24 24 3 6 0 3 66 9 33
2019 BI-02 35 30 26 4 0 0 4 68 5 23

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 BI 33 24 9 6 18 3 6 63 27 33
2019 BI-02 39 26 4 9 9 4 9 75 20 23

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 BI 18 24 30 21 3 0 3 44 25 33
2019 BI-02 22 22 30 22 0 0 4 45 23 23

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 BI 12 27 24 30 3 0 3 41 34 33
2019 BI-02 17 22 26 30 0 0 4 41 32 23

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 BI 24 9 15 21 18 6 6 38 45 33
2019 BI-02 22 4 13 26 22 4 9 30 55 23

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 BI 64 21 3 3 0 3 6 93 3 33
2019 BI-02 57 26 4 4 0 0 9 90 5 23

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 BI 64 18 12 0 3 0 3 84 3 33
2019 BI-02 61 22 9 0 4 0 4 86 5 23

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 BI 70 21 3 3 0 0 3 94 3 33
2019 BI-02 65 26 0 4 0 0 4 95 5 23

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 BI 3 42 15 33 3 0 3 47 38 33
2019 BI-02 0 43 17 30 4 0 4 45 36 23
2018 BI 12 29 24 24 7 5 0 43 33 42
2018 BI-02 6 29 35 24 0 6 0 38 25 17
2018 BI-04 21 0 29 21 21 7 0 23 46 14
2017 BI 11 49 15 16 6 2 0 62 23 123
2017 BI-02 9 35 23 24 9 0 0 44 33 34
2017 BI-03 14 59 10 10 2 6 0 77 12 51

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 BI 18 39 12 21 6 0 3 59 28 33
2019 BI-02 13 43 13 22 4 0 4 59 27 23
2018 BI 36 36 21 5 2 0 0 71 7 42
2018 BI-02 35 29 29 6 0 0 0 65 6 17
2018 BI-04 29 29 29 7 7 0 0 57 14 14
2017 BI 33 42 15 6 2 3 0 77 8 123
2017 BI-02 20 47 12 9 6 6 0 72 16 34
2017 BI-03 47 33 16 2 0 2 0 82 2 51
2014 BI 41 37 10 8 2 2 0 81 9 530
2014 BI-02 33 41 13 10 2 2 0 75 12 187
2014 BI-03 46 37 7 5 2 3 1 86 7 195
2014 BI-04 45 36 9 7 2 2 0 82 9 93
2014 BI-05 51 24 12 9 0 2 2 78 10 43
2011 BI 28 47 16 5 3 2 0 76 8 515
2011 BI-02 26 47 15 7 4 2 1 74 11 184
2011 BI-03 30 47 14 4 3 3 0 79 7 185
2011 BI-04 26 45 21 3 2 3 0 73 5 94
2011 BI-05 21 55 16 5 0 3 0 78 5 38

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 BI 23 39 16 19 0 3 0 63 20 31
2019 BI-02 14 55 14 18 0 0 0 68 18 22
2018 BI 33 45 19 0 2 0 0 79 2 42
2018 BI-02 35 41 24 0 0 0 0 76 0 17
2018 BI-04 29 43 21 0 7 0 0 71 7 14
2017 BI 35 44 13 2 1 5 1 84 3 123
2017 BI-02 26 41 21 0 3 9 0 74 3 34
2017 BI-03 45 41 10 2 0 2 0 88 2 51
2014 BI 48 35 9 3 1 2 0 86 4 531
2014 BI-02 40 40 11 5 2 2 0 81 7 187
2014 BI-03 57 32 5 1 1 3 1 92 2 195
2014 BI-04 47 33 14 2 1 3 0 82 3 94
2014 BI-05 53 35 7 5 0 0 0 88 5 43

Question 50. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 BI 15 45 21 12 3 0 3 63 16 33
2019 BI-02 13 52 17 13 0 0 4 68 14 23
2018 BI 33 40 14 7 5 0 0 74 12 42
2018 BI-02 35 35 24 6 0 0 0 71 6 17
2018 BI-04 21 50 7 7 14 0 0 71 21 14
2017 BI 32 43 10 10 5 0 0 75 15 123
2017 BI-02 27 44 12 15 3 0 0 70 18 34
2017 BI-03 37 47 10 4 2 0 0 84 6 51
2014 BI 43 37 10 7 4 0 0 80 10 531
2014 BI-02 38 40 11 8 3 0 0 78 11 187
2014 BI-03 45 38 7 6 4 0 1 83 10 195
2014 BI-04 42 34 13 5 5 0 0 77 11 94
2014 BI-05 51 28 12 7 2 0 0 79 9 43
2011 BI 33 45 12 5 4 0 0 79 10 515
2011 BI-02 32 48 14 4 2 1 0 80 7 184
2011 BI-03 35 46 8 4 7 0 0 81 11 185
2011 BI-04 34 38 16 9 3 0 0 72 12 94
2011 BI-05 29 53 5 5 5 3 0 84 11 38
2008 BI 25 42 17 9 7 0 0 67 16 353
2008 BI-02 25 49 17 6 3 0 0 74 9 108
2008 BI-03 26 38 17 8 10 1 0 64 19 136
2008 BI-04 21 43 15 15 7 0 0 64 21 75
2008 BI-05 25 30 30 5 10 0 0 55 15 20

Question 51. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 BI 9 33 24 15 15 0 3 44 31 33
2019 BI-02 9 30 30 9 17 0 4 41 27 23
2018 BI 15 37 24 17 5 2 0 53 23 41
2018 BI-02 18 24 35 18 0 6 0 44 19 17
2018 BI-04 14 29 29 14 14 0 0 43 29 14
2017 BI 21 41 21 11 5 1 0 63 16 123
2017 BI-02 21 35 23 18 3 0 0 56 21 34
2017 BI-03 23 49 18 8 2 0 0 72 10 51
2014 BI 24 41 17 12 6 0 0 65 18 531
2014 BI-02 27 37 18 11 7 0 0 64 18 187
2014 BI-03 24 43 16 12 5 0 0 67 17 195
2014 BI-04 21 41 17 13 8 0 0 63 20 94
2014 BI-05 23 49 12 12 2 2 0 73 14 43
2011 BI 25 36 22 12 3 1 0 62 16 515
2011 BI-02 28 33 24 13 2 1 0 61 15 184
2011 BI-03 22 42 20 11 3 1 0 65 15 185
2011 BI-04 23 33 23 13 3 4 0 59 17 94
2011 BI-05 29 29 26 8 8 0 0 58 16 38

Question 52. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 BI 6 34 25 13 19 0 3 42 32 32
2019 BI-02 5 36 27 9 18 0 5 43 29 22
2018 BI 17 43 21 12 7 0 0 60 19 42
2018 BI-02 18 24 41 18 0 0 0 41 18 17
2018 BI-04 14 43 14 14 14 0 0 57 29 14
2017 BI 19 41 21 11 8 0 0 60 19 123
2017 BI-02 18 32 23 17 9 0 0 50 27 34
2017 BI-03 22 49 16 10 4 0 0 70 14 51
2014 BI 22 42 15 14 7 0 0 64 21 531
2014 BI-02 24 36 18 14 7 0 0 60 21 187
2014 BI-03 23 46 15 12 5 0 0 68 17 195
2014 BI-04 18 44 13 16 10 0 0 62 26 94
2014 BI-05 26 46 7 17 5 0 0 72 21 43
2011 BI 23 38 19 14 5 0 0 62 19 515
2011 BI-02 20 39 23 14 3 1 0 60 17 184
2011 BI-03 24 41 16 13 5 1 0 66 18 185
2011 BI-04 20 40 16 18 5 0 0 61 23 94
2011 BI-05 34 26 18 13 8 0 0 61 21 38
2008 BI 18 44 16 14 8 0 0 62 22 352
2008 BI-02 17 47 18 13 6 0 0 64 19 107
2008 BI-03 20 46 13 13 8 0 0 66 21 136
2008 BI-04 19 40 16 17 7 1 0 59 24 75
2008 BI-05 15 20 35 20 10 0 0 35 30 20

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 BI 6 21 24 15 24 6 3 30 43 33
2019 BI-02 4 22 26 13 26 4 4 29 43 23
2018 BI 17 21 31 17 10 5 0 40 28 42
2018 BI-02 12 29 24 12 12 12 0 47 27 17
2018 BI-04 14 14 36 29 7 0 0 29 36 14
2017 BI 21 27 22 18 8 5 0 50 27 123
2017 BI-02 18 15 26 29 9 3 0 33 40 34
2017 BI-03 23 31 20 16 6 4 0 57 23 51
2014 BI 19 28 22 16 10 5 0 49 28 531
2014 BI-02 18 30 20 17 12 2 0 50 30 187
2014 BI-03 18 24 23 19 9 7 0 45 30 195
2014 BI-04 17 30 24 12 11 6 0 50 24 94
2014 BI-05 21 39 19 9 7 5 0 63 17 43
2011 BI 20 30 18 18 8 6 0 53 28 515
2011 BI-02 21 27 15 22 7 8 0 52 31 184
2011 BI-03 17 34 19 18 8 4 1 53 27 185
2011 BI-04 20 30 17 15 11 6 1 54 28 94
2011 BI-05 21 29 24 18 3 5 0 53 22 38
2008 BI 16 30 21 16 10 7 0 49 28 352
2008 BI-02 15 32 19 18 12 5 0 50 31 108
2008 BI-03 16 32 22 13 10 8 0 52 24 136
2008 BI-04 18 30 23 18 7 5 0 50 26 74
2008 BI-05 15 20 25 40 0 0 0 35 40 20
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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2019 BI 12 33 55 33
2019 BI-02 9 35 57 23
2018 BI 19 48 33 42
2018 BI-02 18 47 35 17
2018 BI-04 36 36 29 14
2017 BI 12 40 48 124
2017 BI-02 12 31 57 35
2017 BI-03 12 45 43 51
2014 BI 22 37 41 531
2014 BI-02 17 41 42 187
2014 BI-03 22 35 44 195
2014 BI-04 33 34 33 94
2014 BI-05 19 39 42 43
2011 BI 24 38 37 515
2011 BI-02 21 45 34 184
2011 BI-03 23 36 41 185
2011 BI-04 30 33 37 94
2011 BI-05 26 37 37 38
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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 BI 22 59 19 0 0 0 0 81 0 32
2019 BI-02 17 57 26 0 0 0 0 74 0 23

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 BI 39 30 18 12 0 0 0 70 12 33
2019 BI-02 30 39 22 9 0 0 0 70 9 23
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 BI 15 85 33
2018 BI 17 83 42

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 BI 27 73 33
2019 BI-02 22 78 23

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 BI 3 12 33 18 9 18 6 20 36 33
2019 BI-02 4 13 35 13 13 13 9 22 33 23
2018 BI 7 7 33 19 10 21 2 19 38 42
2018 BI-02 6 6 53 12 0 24 0 15 15 17
2018 BI-04 0 7 21 29 21 21 0 9 64 14
2017 BI 11 24 14 11 10 22 7 50 30 123
2017 BI-02 9 29 15 6 9 18 15 56 22 34
2017 BI-03 12 23 14 10 12 23 6 50 31 51
2014 BI 14 19 19 10 5 28 5 50 22 531
2014 BI-02 14 20 20 13 3 23 5 48 23 187
2014 BI-03 15 22 17 9 4 28 5 55 20 195
2014 BI-04 12 15 21 7 10 31 4 41 26 94
2014 BI-05 16 16 17 2 2 46 0 60 9 43

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 BI 12 33 15 24 9 6 0 48 35 33
2019 BI-02 13 39 13 22 9 4 0 55 32 23
2018 BI 21 33 21 12 12 0 0 55 24 42
2018 BI-02 24 35 29 12 0 0 0 59 12 17
2018 BI-04 14 29 21 7 29 0 0 43 36 14
2017 BI 22 40 14 8 5 10 1 70 15 122
2017 BI-02 21 39 9 9 7 12 3 71 18 33
2017 BI-03 22 47 15 4 2 10 0 76 7 51
2014 BI 27 37 19 6 4 7 0 69 11 531
2014 BI-02 25 40 21 8 2 5 0 68 10 187
2014 BI-03 28 37 16 6 4 8 1 71 11 195
2014 BI-04 27 35 16 6 9 7 0 67 16 94
2014 BI-05 28 35 28 5 0 5 0 65 5 43
2011 BI 25 43 14 7 3 7 0 74 11 514
2011 BI-02 27 48 10 8 2 5 0 79 10 184
2011 BI-03 26 41 15 8 4 7 0 72 13 184
2011 BI-04 22 39 15 5 5 13 0 71 12 94
2011 BI-05 24 42 24 8 3 0 0 66 11 38
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 BI 6 16 25 6 6 31 9 37 21 32
2019 BI-02 9 17 22 4 4 30 13 46 15 23
2018 BI 7 14 36 10 7 21 5 29 23 42
2018 BI-02 6 12 47 12 0 24 0 23 15 17
2018 BI-04 0 14 36 7 21 21 0 18 36 14
2017 BI 11 19 27 3 3 30 7 48 9 123
2017 BI-02 9 26 29 3 6 15 12 48 13 34
2017 BI-03 12 16 17 2 2 41 10 56 8 51
2014 BI 14 18 19 3 2 39 5 57 8 531
2014 BI-02 13 20 21 5 1 34 6 55 9 187
2014 BI-03 16 17 15 2 3 42 5 63 9 195
2014 BI-04 13 13 23 0 3 44 4 49 6 94
2014 BI-05 7 26 21 2 0 44 0 58 4 43

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 BI 18 27 21 12 3 15 3 56 19 33
2019 BI-02 17 30 22 13 0 13 4 58 16 23
2018 BI 17 38 31 5 7 2 0 56 12 42
2018 BI-02 12 29 47 6 0 6 0 44 6 17
2018 BI-04 21 21 29 7 21 0 0 43 29 14
2017 BI 22 37 26 2 2 12 0 67 4 124
2017 BI-02 17 37 25 3 6 12 0 61 10 35
2017 BI-03 22 41 21 0 0 16 0 75 0 51
2014 BI 28 37 17 4 2 12 0 75 6 530
2014 BI-02 25 38 19 4 3 11 0 71 7 187
2014 BI-03 31 37 14 3 1 13 1 79 5 195
2014 BI-04 27 41 13 5 1 13 0 78 7 93
2014 BI-05 30 35 23 5 0 7 0 70 5 43
2011 BI 31 41 14 4 1 8 0 79 5 512
2011 BI-02 34 42 13 4 2 6 0 80 6 182
2011 BI-03 29 46 11 4 2 8 0 82 6 184
2011 BI-04 32 29 17 4 0 16 2 74 5 94
2011 BI-05 26 47 24 0 0 3 0 76 0 38
Top of Page

Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 BI 15 27 24 6 24 0 3 44 31 33
2019 BI-02 13 17 35 9 22 0 4 32 32 23
2018 BI 12 36 26 7 17 0 2 49 24 42
2018 BI-02 12 35 29 0 24 0 0 47 24 17
2018 BI-04 7 43 7 14 21 0 7 54 38 14
2017 BI 15 28 26 14 18 0 0 43 32 123
2017 BI-02 9 38 17 20 14 0 0 48 35 34
2017 BI-03 14 25 29 12 20 0 0 39 31 51

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 BI 3 36 33 12 12 0 3 41 25 33
2019 BI-02 4 43 22 13 13 0 4 50 27 23
2018 BI 12 19 29 19 21 0 0 31 40 42
2018 BI-02 18 18 41 12 12 0 0 35 24 17
2018 BI-04 14 7 29 21 29 0 0 21 50 14
2017 BI 9 33 30 17 11 0 0 42 28 123
2017 BI-02 12 29 20 24 15 0 0 41 38 34
2017 BI-03 10 41 36 10 4 0 0 51 14 51

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 BI 16 34 28 13 6 0 3 52 19 32
2019 BI-02 23 27 27 14 5 0 5 52 19 22
2018 BI 24 24 36 2 12 0 2 49 15 42
2018 BI-02 18 41 41 0 0 0 0 59 0 17
2018 BI-04 29 0 29 7 29 0 7 31 38 14
2017 BI 17 34 26 16 7 0 0 51 23 122
2017 BI-02 21 26 29 12 12 0 0 47 24 34
2017 BI-03 22 40 20 14 4 0 0 62 18 50

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 BI 9 27 24 21 15 0 3 38 38 33
2019 BI-02 13 26 22 17 17 0 4 41 36 23
2018 BI 12 14 24 10 38 2 0 27 49 42
2018 BI-02 24 12 18 18 29 0 0 35 47 17
2018 BI-04 7 14 21 7 43 7 0 23 54 14
2017 BI 12 21 30 22 13 2 0 34 36 123
2017 BI-02 9 15 35 24 17 0 0 24 41 34
2017 BI-03 14 29 26 21 8 2 0 44 30 51

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 BI 48 27 12 6 0 0 6 81 6 33
2019 BI-02 43 35 13 4 0 0 4 82 5 23
2018 BI 38 19 17 12 12 0 2 59 24 42
2018 BI-02 47 35 18 0 0 0 0 82 0 17
2018 BI-04 29 14 7 14 36 0 0 43 50 14
2017 BI 34 30 20 3 3 1 9 71 7 123
2017 BI-02 38 20 30 0 3 0 9 64 3 34
2017 BI-03 37 33 10 2 2 2 14 83 5 51

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 BI 15 24 33 9 15 0 3 41 25 33
2019 BI-02 13 26 39 4 13 0 4 41 18 23
2018 BI 19 31 29 7 14 0 0 50 21 42
2018 BI-02 18 35 35 0 12 0 0 53 12 17
2018 BI-04 21 21 21 14 21 0 0 43 36 14
2017 BI 18 34 25 15 8 0 0 52 23 123
2017 BI-02 21 29 21 12 17 0 0 50 29 34
2017 BI-03 24 32 29 14 2 0 0 55 16 51

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 BI 9 27 42 9 9 0 3 38 19 33
2019 BI-02 9 26 48 9 4 0 4 36 14 23
2018 BI 21 26 29 12 10 0 2 49 22 42
2018 BI-02 29 18 35 6 6 0 6 50 13 17
2018 BI-04 7 21 36 21 14 0 0 29 36 14
2017 BI 16 40 27 10 7 0 1 56 17 122
2017 BI-02 21 38 18 15 9 0 0 59 24 34
2017 BI-03 20 36 32 10 2 0 0 56 12 50

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 BI 12 30 18 18 18 0 3 44 38 33
2019 BI-02 13 39 13 13 17 0 4 55 32 23
2018 BI 17 29 31 10 14 0 0 45 24 42
2018 BI-02 24 29 41 0 6 0 0 53 6 17
2018 BI-04 14 14 36 14 21 0 0 29 36 14
2017 BI 12 32 29 17 9 0 1 44 26 123
2017 BI-02 18 20 29 24 9 0 0 38 33 34
2017 BI-03 16 41 27 12 4 0 0 57 16 51

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 BI 6 33 24 15 18 0 3 41 34 33
2019 BI-02 4 35 35 4 17 0 4 41 23 23
2018 BI 21 29 26 10 12 0 2 51 22 42
2018 BI-02 29 35 29 6 0 0 0 65 6 17
2018 BI-04 14 21 21 14 29 0 0 36 43 14
2017 BI 17 36 21 16 9 0 1 53 25 123
2017 BI-02 15 38 15 27 6 0 0 53 33 34
2017 BI-03 28 31 22 12 8 0 0 59 19 51

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 BI 19 22 25 22 9 0 3 42 32 32
2019 BI-02 14 27 27 18 9 0 5 43 29 22

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 BI 21 18 30 15 12 0 3 41 28 33
2019 BI-02 17 26 22 22 9 0 4 45 32 23
2018 BI 14 29 31 14 12 0 0 43 26 42
2018 BI-02 29 18 29 18 6 0 0 47 24 17
2018 BI-04 7 36 29 7 21 0 0 43 29 14
2017 BI 17 34 22 15 11 0 1 51 26 122
2017 BI-02 18 30 18 9 24 0 0 49 33 33
2017 BI-03 20 37 20 18 6 0 0 57 23 51

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 BI 33 36 21 3 3 0 3 72 6 33
2019 BI-02 35 43 13 0 4 0 4 82 5 23
2018 BI 50 24 21 2 2 0 0 74 5 42
2018 BI-02 53 24 18 0 6 0 0 76 6 17
2018 BI-04 43 14 36 7 0 0 0 57 7 14
2017 BI 51 27 11 7 2 0 1 79 10 123
2017 BI-02 50 26 6 12 6 0 0 76 18 34
2017 BI-03 49 29 10 10 0 0 2 80 10 51

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 BI 55 27 12 0 0 3 3 87 0 33
2019 BI-02 61 22 13 0 0 0 4 86 0 23
2018 BI 62 19 7 5 0 0 7 87 5 42
2018 BI-02 71 18 6 0 0 0 6 94 0 17
2018 BI-04 57 21 7 14 0 0 0 79 14 14

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 BI 48 18 21 6 0 0 6 71 6 33
2019 BI-02 43 17 26 4 0 0 9 67 5 23
2018 BI 68 13 13 3 5 0 0 80 8 40
2018 BI-02 88 0 13 0 0 0 0 88 0 16
2018 BI-04 50 21 21 0 7 0 0 71 7 14
2017 BI 66 16 7 5 2 3 2 86 7 123
2017 BI-02 62 21 12 0 3 0 3 85 3 34
2017 BI-03 70 12 0 8 0 6 4 91 9 51

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 BI 55 27 12 3 0 0 3 84 3 33
2019 BI-02 48 30 13 4 0 0 4 82 5 23
2018 BI 48 33 14 5 0 0 0 81 5 42
2018 BI-02 47 41 12 0 0 0 0 88 0 17
2018 BI-04 50 21 21 7 0 0 0 71 7 14
2017 BI 59 27 7 5 1 1 0 87 6 121
2017 BI-02 59 25 9 4 3 0 0 84 7 32
2017 BI-03 58 30 6 4 0 2 0 90 4 51

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 BI 45 18 15 18 0 0 3 66 19 33
2019 BI-02 48 17 17 13 0 0 4 68 14 23
2018 BI 40 21 19 5 12 0 2 63 17 42
2018 BI-02 35 35 24 0 0 0 6 75 0 17
2018 BI-04 29 14 14 14 29 0 0 43 43 14
2017 BI 53 24 10 8 5 0 1 77 13 123
2017 BI-02 47 20 21 3 6 0 3 69 9 34
2017 BI-03 62 26 4 8 0 0 0 88 8 51

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 BI 64 9 0 0 0 0 27 100 0 33
2019 BI-02 57 9 0 0 0 0 35 100 0 23
2018 BI 52 7 2 5 0 0 33 89 7 42
2018 BI-02 47 6 6 0 0 0 41 90 0 17
2018 BI-04 57 14 0 0 0 0 29 100 0 14
2017 BI 49 14 5 3 0 0 28 89 5 123
2017 BI-02 41 18 3 0 0 0 38 95 0 34
2017 BI-03 47 4 8 6 0 0 35 79 9 51

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 BI 41 41 6 0 0 0 13 93 0 32
2019 BI-02 32 41 9 0 0 0 18 89 0 22
2018 BI 40 33 19 2 0 0 5 78 3 42
2018 BI-02 41 35 18 0 0 0 6 81 0 17
2018 BI-04 43 43 14 0 0 0 0 86 0 14
2017 BI 61 23 7 4 2 1 2 87 6 122
2017 BI-02 50 15 12 9 6 3 6 71 17 34
2017 BI-03 72 22 4 0 0 0 2 96 0 50

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 BI 76 15 3 0 3 0 3 94 3 33
2019 BI-02 70 17 4 0 4 0 4 91 5 23
2018 BI 60 19 5 10 2 0 5 83 13 42
2018 BI-02 65 18 6 0 6 0 6 88 6 17
2018 BI-04 64 14 7 14 0 0 0 79 14 14
2017 BI 62 15 8 3 8 2 2 80 11 123
2017 BI-02 62 12 6 6 6 3 6 80 13 34
2017 BI-03 53 14 14 2 14 2 2 69 16 51

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 BI 55 30 6 3 3 0 3 88 6 33
2019 BI-02 52 35 4 4 0 0 4 91 5 23
2018 BI 45 36 12 2 0 0 5 85 3 42
2018 BI-02 35 41 12 6 0 0 6 81 6 17
2018 BI-04 64 21 14 0 0 0 0 86 0 14
2017 BI 44 31 15 7 2 1 0 75 10 123
2017 BI-02 24 38 20 9 6 3 0 63 16 34
2017 BI-03 45 31 16 8 0 0 0 77 8 51

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 BI 12 24 39 18 3 3 0 38 22 33
2019 BI-02 13 22 39 22 0 4 0 36 23 23
2018 BI 10 26 40 14 10 0 0 36 24 42
2018 BI-02 12 24 53 6 6 0 0 35 12 17
2018 BI-04 7 29 36 7 21 0 0 36 29 14
2017 BI 7 30 48 12 3 0 0 37 15 124
2017 BI-02 6 23 60 11 0 0 0 29 11 35
2017 BI-03 10 45 31 14 0 0 0 55 14 51

Question 76. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 BI 6 30 48 9 6 0 0 15 36 33
2019 BI-02 4 26 57 4 9 0 0 13 30 23
2018 BI 17 20 37 17 10 0 0 27 37 41
2018 BI-02 12 12 53 12 12 0 0 24 24 17
2018 BI-04 23 31 23 15 8 0 0 23 54 13
2017 BI 10 21 47 19 3 0 0 22 31 124
2017 BI-02 12 14 57 17 0 0 0 17 26 35
2017 BI-03 4 20 45 25 6 0 0 31 24 51

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 BI 6 58 24 9 0 3 0 66 9 33
2019 BI-02 4 52 30 13 0 0 0 57 13 23
2018 BI 29 38 19 12 2 0 0 67 14 42
2018 BI-02 29 35 24 12 0 0 0 65 12 17
2018 BI-04 29 36 7 21 7 0 0 64 29 14
2017 BI 31 44 16 6 3 0 0 75 9 124
2017 BI-02 17 51 20 9 3 0 0 68 12 35
2017 BI-03 43 35 16 4 2 0 0 78 6 51

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 BI 9 36 18 27 9 0 0 45 36 33
2019 BI-02 9 35 26 26 4 0 0 43 30 23
2018 BI 12 31 29 14 12 2 0 44 27 42
2018 BI-02 12 29 29 18 6 6 0 44 25 17
2018 BI-04 14 29 21 7 29 0 0 43 36 14
2017 BI 13 44 16 20 7 0 0 57 27 124
2017 BI-02 9 34 26 20 12 0 0 43 32 35
2017 BI-03 20 55 10 12 4 0 0 75 16 51
Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 BI 27 73 33
2019 BI-02 22 78 23
2017 BI 16 84 123
2017 BI-02 20 80 34
2017 BI-03 20 80 51
2014 BI 15 85 531
2014 BI-02 13 87 187
2014 BI-03 14 86 195
2014 BI-04 18 82 94
2014 BI-05 14 86 43
Top of Page

Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 BI 19 34 16 16 9 3 3 20 80 32
2019 BI-02 14 32 18 18 14 0 5 14 86 22
2018 BI 29 38 21 5 0 7 0 31 69 42
2018 BI-02 35 41 6 6 0 12 0 40 60 17
2018 BI-04 21 50 21 7 0 0 0 21 79 14
2017 BI 16 34 21 13 13 3 0 17 83 124
2017 BI-02 14 29 23 23 11 0 0 14 86 35
2017 BI-03 12 38 18 12 15 6 0 13 87 51

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 BI 63 38 24
2019 BI-02 67 33 18

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 BI 50 50 24
2019 BI-02 44 56 18
2018 BI 62 38 26
2018 BI-04 45 55 11

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 BI 0 21 33 17 25 0 4 22 43 24
2019 BI-02 0 22 22 17 33 0 6 24 53 18
2018 BI 19 26 26 7 19 0 4 46 27 27
2018 BI-04 18 36 9 9 18 0 9 60 30 11
2017 BI 4 23 19 27 23 0 4 28 52 100
2017 BI-02 3 36 24 17 17 0 4 41 34 30
2017 BI-03 7 15 14 36 26 0 2 22 63 42

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 BI 0 21 29 29 17 4 0 22 48 24
2019 BI-02 0 17 28 33 22 0 0 17 56 18
2018 BI 7 22 19 26 19 4 4 32 48 27
2018 BI-04 0 36 9 27 18 0 9 40 50 11
2017 BI 0 7 15 28 44 2 4 7 77 100
2017 BI-02 0 13 20 23 36 0 7 14 64 30
2017 BI-03 0 5 9 29 52 2 2 5 85 42

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 BI 30 21 18 21 3 3 3 55 26 33
2019 BI-02 26 22 22 22 0 4 4 52 24 23
2018 BI 38 21 7 5 17 0 12 68 24 42
2018 BI-02 35 29 12 6 12 0 6 69 19 17
2018 BI-04 36 14 7 7 21 0 14 58 33 14
Date modified: