2019 Public Service Employee Survey Results for Canadian Food Inspection Agency by Question 32. Are you a supervisor?

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Collective Agreements and Terms and Conditions of Employment
Harassment
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	30	50	5	11	4	80	15	1021
2019	Non-supervisor	35	47	6	10	3	81	13	3438
2017	Supervisor	24	50	5	13	7	75	20	1114
2017	Non-supervisor	27	49	5	13	6	76	19	3707
2014	Supervisor	27	52	4	12	5	79	17	1148
2014	Non-supervisor	28	48	5	14	5	76	19	4016
2011	Supervisor	23	50	5	17	6	73	23	1219
2011	Non-supervisor	25	49	5	15	6	74	21	3989
2008	Supervisor	31	48	5	10	6	79	16	821
2008	Non-supervisor	31	49	5	12	4	79	16	2746

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	65	22	5	5	3	0	88	7	1021
2019	Non-supervisor	70	18	5	4	2	1	89	6	3435
2017	Supervisor	64	21	5	5	3	1	87	8	1112
2017	Non-supervisor	67	20	4	5	2	1	88	7	3705
2014	Supervisor	68	19	4	6	3	1	88	9	1148
2014	Non-supervisor	68	19	5	5	3	1	88	8	4014
2011	Supervisor	70	16	4	5	4	1	87	9	1219
2011	Non-supervisor	72	16	4	4	3	1	89	7	3987
2008	Supervisor	68	19	2	6	4	0	88	10	818
2008	Non-supervisor	70	16	4	5	3	1	87	9	2743

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	46	35	5	10	3	82	13	1016
2019	Non-supervisor	41	38	7	10	4	80	13	3436
2017	Supervisor	44	36	6	10	4	80	14	1113
2017	Non-supervisor	39	38	7	11	6	76	17	3697
2014	Supervisor	51	31	5	9	4	82	13	1149
2014	Non-supervisor	39	36	7	11	6	75	17	4014
2011	Supervisor	46	36	6	8	5	82	13	1213
2011	Non-supervisor	36	40	9	10	5	76	15	3988

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	23	41	15	16	5	0	64	21	1015
2019	Non-supervisor	23	37	14	17	8	0	61	25	3437
2018	Supervisor	19	50	10	15	5	0	70	20	1025
2018	Non-supervisor	20	43	10	19	8	0	63	27	3479
2017	Supervisor	22	43	12	15	7	0	66	22	1112
2017	Non-supervisor	20	40	12	18	10	0	60	28	3706
2014	Supervisor	21	41	10	18	8	0	63	27	1149
2014	Non-supervisor	18	38	13	20	11	0	56	31	4014
2011	Supervisor	20	42	14	16	7	0	63	23	1218
2011	Non-supervisor	19	41	13	17	9	0	60	27	3984
2008	Supervisor	20	44	13	17	6	1	64	23	820
2008	Non-supervisor	17	43	13	17	9	0	61	26	2745

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	52	36	6	5	1	88	6	1015
2019	Non-supervisor	43	39	9	7	3	82	9	3411
2017	Supervisor	50	37	6	5	1	87	7	1109
2017	Non-supervisor	42	41	7	7	2	83	10	3703
2014	Supervisor	55	33	5	5	1	89	6	1148
2014	Non-supervisor	41	40	8	8	3	81	11	4012

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	37	37	10	9	6	0	0	74	15	1017
2019	Non-supervisor	41	32	11	9	6	0	0	74	15	3431
2018	Supervisor	33	39	12	10	6	0	0	72	16	1027
2018	Non-supervisor	38	34	12	10	6	0	0	72	16	3472
2017	Supervisor	36	36	11	11	7	0	0	72	18	1113
2017	Non-supervisor	37	34	11	10	7	0	0	71	17	3701
2014	Supervisor	34	37	11	12	6	0	0	71	18	1148
2014	Non-supervisor	34	34	13	11	8	1	0	68	18	4015
2011	Supervisor	33	37	11	12	8	0	0	70	19	1217
2011	Non-supervisor	35	37	11	10	6	1	1	72	16	3983

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	39	41	10	8	3	80	10	1017
2019	Non-supervisor	31	42	13	8	5	73	13	3440
2018	Supervisor	37	45	8	6	3	82	10	1023
2018	Non-supervisor	26	44	14	10	5	71	15	3452
2017	Supervisor	39	42	8	7	3	82	10	1115
2017	Non-supervisor	28	45	12	9	5	73	14	3706
2014	Supervisor	38	46	7	5	3	84	9	1149
2014	Non-supervisor	25	47	13	9	6	73	14	4018
2011	Supervisor	37	43	8	8	4	80	11	1217
2011	Non-supervisor	30	41	14	9	6	72	14	3983
2008	Supervisor	38	44	8	6	4	82	10	820
2008	Non-supervisor	28	43	14	10	5	71	15	2719

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	25	40	16	13	6	0	65	19	1019
2019	Non-supervisor	25	37	16	14	7	0	62	22	3433
2018	Supervisor	23	40	16	13	7	0	63	20	1028
2018	Non-supervisor	23	34	18	15	10	0	57	25	3466
2017	Supervisor	25	39	15	13	8	0	64	21	1116
2017	Non-supervisor	22	36	18	15	10	0	57	25	3705
2014	Supervisor	25	38	16	13	8	0	63	21	1149
2014	Non-supervisor	19	34	19	17	11	0	53	28	4017
2011	Supervisor	18	40	17	15	9	0	59	24	1214
2011	Non-supervisor	18	36	18	15	12	1	54	27	3988

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	29	46	10	11	4	75	15	1017
2019	Non-supervisor	27	43	13	11	5	71	16	3413
2018	Supervisor	26	44	13	12	6	70	18	1028
2018	Non-supervisor	26	41	14	13	5	67	18	3475
2017	Supervisor	28	45	10	11	5	73	17	1114
2017	Non-supervisor	25	43	14	13	5	69	18	3702

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	47	38	9	4	2	0	85	6	1011
2019	Non-supervisor	37	42	12	6	3	0	80	9	3426
2018	Supervisor	48	40	6	4	2	0	88	6	1027
2018	Non-supervisor	37	43	11	5	2	0	81	8	3474
2017	Supervisor	45	39	8	5	3	0	84	8	1111
2017	Non-supervisor	35	43	12	7	4	0	78	10	3704
2014	Supervisor	48	37	8	4	2	0	86	7	1149
2014	Non-supervisor	34	42	13	7	3	1	77	10	4016
2011	Supervisor	42	42	9	5	2	0	84	7	1215
2011	Non-supervisor	33	43	13	7	3	1	77	10	3984
2008	Supervisor	44	41	7	5	3	0	85	8	822
2008	Non-supervisor	34	44	11	6	4	1	78	10	2745

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	31	41	13	10	5	72	15	1015
2019	Non-supervisor	26	38	17	12	7	64	19	3425
2018	Supervisor	30	41	13	10	5	71	16	1023
2018	Non-supervisor	25	37	15	14	9	61	23	3465
2017	Supervisor	30	39	14	10	7	69	17	1114
2017	Non-supervisor	23	38	15	13	9	62	23	3700

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	57	33	7	2	1	90	3	1010
2019	Non-supervisor	47	37	11	3	2	83	6	3415
2018	Supervisor	56	34	6	3	1	90	4	1020
2018	Non-supervisor	46	37	10	4	2	83	7	3446
2017	Supervisor	58	34	6	1	1	92	2	1109
2017	Non-supervisor	49	37	9	4	2	85	5	3696
2014	Supervisor	67	26	4	1	1	94	2	1148
2014	Non-supervisor	57	31	8	2	1	88	4	4016
2011	Supervisor	63	30	5	2	1	93	2	1219
2011	Non-supervisor	53	35	8	3	1	88	4	3979

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	34	42	11	10	3	76	13	1011
2019	Non-supervisor	25	40	15	12	7	66	19	3423
2018	Supervisor	33	44	10	9	5	77	13	1020
2018	Non-supervisor	21	40	16	15	9	61	23	3461
2017	Supervisor	36	42	9	9	4	78	13	1108
2017	Non-supervisor	24	42	14	13	7	65	21	3693
2014	Supervisor	29	45	10	10	5	75	16	1149
2014	Non-supervisor	18	40	15	17	10	58	27	4019
2011	Supervisor	32	43	8	11	6	75	17	1217
2011	Non-supervisor	22	41	15	13	9	64	22	3980

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	40	35	12	6	6	76	12	1017
2019	Non-supervisor	30	36	18	10	6	66	16	3425
2018	Supervisor	38	38	12	7	4	76	12	1018
2018	Non-supervisor	26	37	17	11	8	63	19	3457
2017	Supervisor	37	38	11	9	4	76	13	1109
2017	Non-supervisor	27	37	16	12	7	65	19	3694
2014	Supervisor	37	39	12	7	5	76	12	1149
2014	Non-supervisor	24	37	17	13	8	62	21	4015

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	32	41	12	11	5	0	73	16	1003
2019	Non-supervisor	28	42	16	10	4	0	70	14	3379
2018	Supervisor	27	41	13	12	7	0	69	19	1028
2018	Non-supervisor	26	38	16	12	7	0	64	19	3461
2017	Supervisor	33	38	12	11	6	0	71	17	1110
2017	Non-supervisor	27	40	17	10	6	0	67	16	3693
2014	Supervisor	33	38	13	11	4	0	72	15	1149
2014	Non-supervisor	26	39	17	11	6	0	65	17	4017
2011	Supervisor	36	37	12	11	4	0	74	14	1212
2011	Non-supervisor	32	41	14	9	3	1	73	13	3984

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	44	40	10	5	2	84	6	1018
2019	Non-supervisor	38	42	11	6	3	80	9	3440
2018	Supervisor	40	43	10	5	2	83	7	1025
2018	Non-supervisor	34	43	12	7	4	77	11	3471
2017	Supervisor	42	40	10	5	3	83	8	1106
2017	Non-supervisor	37	42	11	7	3	79	10	3691
2014	Supervisor	48	39	7	5	1	87	6	1149
2014	Non-supervisor	37	42	11	5	4	80	9	4018
2011	Supervisor	43	43	7	5	2	86	7	1217
2011	Non-supervisor	39	42	9	6	4	81	9	3983
2008	Supervisor	45	43	5	6	2	88	7	822
2008	Non-supervisor	37	43	10	6	3	81	9	2745

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	19	33	24	14	9	0	52	23	1014
2019	Non-supervisor	42	34	15	5	2	0	77	8	3416
2018	Supervisor	16	33	25	15	10	0	49	26	1025
2018	Non-supervisor	40	34	17	6	3	0	74	10	3481
2017	Supervisor	17	36	22	14	9	1	54	24	1116
2017	Non-supervisor	37	37	17	5	3	1	76	8	3705
2014	Supervisor	19	34	26	12	8	1	53	21	1149
2014	Non-supervisor	36	37	18	5	3	1	74	8	4019
2011	Supervisor	17	31	24	16	12	0	48	28	1219
2011	Non-supervisor	35	36	18	6	3	1	72	10	3987
2008	Supervisor	14	30	24	20	11	1	44	32	822
2008	Non-supervisor	29	38	20	8	5	0	67	12	2743

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	10	32	39	14	4	0	0	18	42	1022
2019	Non-supervisor	10	24	36	19	9	1	1	29	35	3434
2018	Supervisor	12	34	37	13	3	0	0	17	47	1027
2018	Non-supervisor	9	27	35	19	8	1	1	28	37	3460
2017	Supervisor	13	31	39	12	4	0	1	16	44	1112
2017	Non-supervisor	9	23	37	18	9	1	3	28	33	3688
2014	Supervisor	10	29	41	14	5	0	1	19	39	1147
2014	Non-supervisor	8	27	37	17	7	1	2	25	36	4010
2011	Supervisor	15	33	36	11	4	0	1	16	48	1215
2011	Non-supervisor	9	24	37	18	8	1	2	28	34	3983
2008	Supervisor	14	37	37	10	1	0	1	12	51	822
2008	Non-supervisor	9	30	36	16	6	1	2	23	40	2745

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	17	26	31	20	6	0	0	26	43	1019
2019	Non-supervisor	14	23	27	20	14	2	1	34	38	3428
2018	Supervisor	20	29	30	15	5	1	0	21	49	1026
2018	Non-supervisor	17	23	26	20	11	2	2	32	41	3456
2017	Supervisor	17	25	33	16	7	1	1	23	43	1113
2017	Non-supervisor	15	21	28	18	13	2	3	33	38	3685
2014	Supervisor	14	25	34	18	8	0	1	27	39	1144
2014	Non-supervisor	13	24	30	19	9	3	2	30	39	4006
2011	Supervisor	14	26	32	19	8	1	1	27	41	1214
2011	Non-supervisor	11	20	29	22	12	3	3	37	32	3978
2008	Supervisor	14	28	34	17	5	0	1	23	43	823
2008	Non-supervisor	12	22	29	22	10	3	2	34	35	2740

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	17	29	35	14	4	0	0	18	47	1022
2019	Non-supervisor	14	25	30	16	10	3	2	27	41	3424
2018	Supervisor	20	29	33	14	3	0	1	17	50	1025
2018	Non-supervisor	15	26	31	16	8	2	3	25	43	3453
2017	Supervisor	19	28	34	13	4	0	1	17	48	1113
2017	Non-supervisor	15	24	30	16	8	3	4	26	41	3681
2014	Supervisor	24	31	28	11	5	1	1	16	56	1147
2014	Non-supervisor	16	26	30	15	7	3	3	23	45	3995
2011	Supervisor	26	33	25	11	4	1	1	15	60	1214
2011	Non-supervisor	16	25	28	16	8	3	4	26	44	3977
2008	Supervisor	21	29	34	12	2	1	1	15	50	819
2008	Non-supervisor	16	26	31	16	7	3	3	24	44	2736

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	10	20	42	22	6	0	0	28	30	1022
2019	Non-supervisor	4	12	31	33	18	1	2	52	17	3413
2018	Supervisor	10	23	42	20	4	0	0	25	33	1023
2018	Non-supervisor	6	12	33	32	15	1	2	48	18	3441
2017	Supervisor	11	23	39	20	6	0	1	26	34	1110
2017	Non-supervisor	6	12	31	31	15	1	4	49	19	3656
2014	Supervisor	10	23	40	21	6	0	0	27	33	1148
2014	Non-supervisor	5	13	32	31	14	1	3	47	20	3992
2011	Supervisor	13	27	35	17	6	0	1	23	41	1210
2011	Non-supervisor	6	13	31	29	16	1	3	47	20	3974
2008	Supervisor	12	27	40	17	4	0	1	21	39	821
2008	Non-supervisor	7	15	34	26	14	1	3	42	23	2730

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	27	32	29	9	3	0	0	12	59	1023
2019	Non-supervisor	14	21	28	21	13	1	2	35	37	3430
2018	Supervisor	29	32	28	8	2	0	0	11	62	1027
2018	Non-supervisor	18	24	28	18	10	1	2	28	43	3465
2017	Supervisor	24	31	31	10	4	0	0	14	55	1115
2017	Non-supervisor	16	22	29	17	11	1	4	30	40	3678
2014	Supervisor	27	34	26	9	3	1	1	12	62	1147
2014	Non-supervisor	18	25	28	17	9	1	3	27	44	4001
2011	Supervisor	33	32	24	7	3	0	1	10	66	1216
2011	Non-supervisor	16	24	29	16	10	2	3	27	42	3979
2008	Supervisor	28	33	26	9	3	0	1	12	62	821
2008	Non-supervisor	15	24	30	17	10	2	2	28	41	2736

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	15	23	30	25	7	0	0	32	38	1018
2019	Non-supervisor	11	18	26	24	16	3	2	42	30	3423
2018	Supervisor	13	24	32	22	7	0	1	29	38	1022
2018	Non-supervisor	13	19	25	24	15	2	3	40	33	3451
2017	Supervisor	11	22	32	22	9	1	2	32	34	1112
2017	Non-supervisor	10	17	25	23	16	3	5	43	29	3688
2014	Supervisor	10	19	32	25	12	1	2	38	30	1147
2014	Non-supervisor	9	16	26	26	16	3	4	46	27	4004
2011	Supervisor	14	22	34	19	9	1	2	29	36	1215
2011	Non-supervisor	9	17	27	23	16	3	5	42	28	3971
2008	Supervisor	17	25	29	20	7	0	2	27	42	821
2008	Non-supervisor	11	20	26	23	13	3	4	38	34	2739

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	18	27	38	13	3	0	0	16	46	1022
2019	Non-supervisor	11	22	33	18	11	3	2	31	34	3414
2018	Supervisor	19	27	37	12	3	1	0	15	47	1027
2018	Non-supervisor	12	24	32	17	10	3	2	28	37	3455
2017	Supervisor	18	25	37	13	4	1	1	18	44	1114
2017	Non-supervisor	13	21	32	16	11	4	4	29	37	3683
2014	Supervisor	18	28	34	12	4	1	1	17	48	1148
2014	Non-supervisor	12	22	32	17	9	4	4	29	37	4007

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	13	26	37	18	6	0	0	24	39	1024
2019	Non-supervisor	11	21	34	21	11	1	1	33	33	3435

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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	72	17	4	4	1	2	91	5	1021
2019	Non-supervisor	74	13	5	3	2	3	90	5	3430
2017	Supervisor	73	15	4	3	2	3	91	5	1116
2017	Non-supervisor	72	14	5	3	2	3	89	6	3703
2014	Supervisor	76	13	4	4	2	2	91	6	1149
2014	Non-supervisor	75	12	4	3	3	3	90	6	4015
2011	Supervisor	74	13	4	3	2	3	90	6	1215
2011	Non-supervisor	73	12	5	3	3	4	89	6	3987
2008	Supervisor	73	12	4	4	3	5	90	6	820
2008	Non-supervisor	70	10	5	3	4	8	87	8	2744

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	31	38	13	8	7	2	2	72	15	1021
2019	Non-supervisor	26	29	17	12	8	5	4	60	22	3431
2018	Supervisor	23	42	15	10	6	2	1	68	16	1026
2018	Non-supervisor	18	32	19	13	10	4	3	54	25	3472
2017	Supervisor	29	38	12	12	6	2	2	69	19	1114
2017	Non-supervisor	22	30	18	13	10	5	3	56	25	3708
2014	Supervisor	33	41	8	9	5	1	2	77	15	1149
2014	Non-supervisor	26	31	15	13	10	3	3	60	24	4014

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	56	29	5	6	4	0	85	10	1022
2019	Non-supervisor	42	30	9	11	7	1	73	18	3432
2018	Supervisor	49	32	7	8	4	0	81	11	1022
2018	Non-supervisor	35	33	10	12	9	1	69	21	3464
2017	Supervisor	51	31	6	7	4	0	83	12	1116
2017	Non-supervisor	36	33	11	12	7	1	70	20	3706
2014	Supervisor	54	31	6	6	2	0	86	9	1149
2014	Non-supervisor	39	30	9	12	9	1	70	21	4015

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	50	35	5	7	3	85	9	1018
2019	Non-supervisor	47	32	9	8	3	79	12	3432
2018	Supervisor	46	38	7	7	2	84	9	1026
2018	Non-supervisor	41	37	9	8	4	79	12	3466
2017	Supervisor	43	39	6	7	4	83	11	1112
2017	Non-supervisor	38	40	10	9	4	78	13	3695
2014	Supervisor	44	42	6	6	3	85	9	1149
2014	Non-supervisor	38	40	9	8	4	78	12	4016

Question 23. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	46	40	7	3	2	0	87	6	1021
2019	Non-supervisor	39	38	12	6	3	1	78	9	3436
2018	Supervisor	41	44	9	4	2	0	85	6	1025
2018	Non-supervisor	33	41	15	6	3	1	75	10	3472

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	58	27	9	3	2	0	1	86	5	1021
2019	Non-supervisor	43	28	16	5	3	1	4	74	9	3431

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	40	34	13	8	5	0	0	74	13	1021
2019	Non-supervisor	41	31	13	8	5	1	0	73	14	3434
2018	Supervisor	35	38	13	8	6	1	0	73	14	1022
2018	Non-supervisor	38	35	12	9	6	0	0	73	15	3473
2017	Supervisor	37	38	10	10	5	0	0	75	15	1116
2017	Non-supervisor	35	37	12	10	6	0	0	72	16	3708
2014	Supervisor	36	38	11	9	5	0	0	75	15	1149
2014	Non-supervisor	35	35	13	10	6	0	0	70	16	4015
2011	Supervisor	34	39	13	8	6	0	0	74	14	1214
2011	Non-supervisor	32	36	12	12	7	0	0	69	19	3988
2008	Supervisor	30	39	11	12	7	1	0	69	19	822
2008	Non-supervisor	29	34	15	11	10	1	1	64	21	2746

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	46	31	12	6	4	1	0	78	11	1023
2019	Non-supervisor	47	30	12	6	4	2	0	78	10	3436
2018	Supervisor	42	35	10	7	5	1	0	78	12	1022
2018	Non-supervisor	43	32	12	7	5	1	0	76	11	3466
2017	Supervisor	43	33	10	7	6	1	0	77	13	1115
2017	Non-supervisor	41	33	12	7	5	2	0	76	12	3703
2014	Supervisor	44	33	10	7	4	1	1	79	11	1149
2014	Non-supervisor	42	31	13	8	5	2	1	74	13	4017
2011	Supervisor	43	32	12	7	5	1	0	76	12	1215
2011	Non-supervisor	39	32	13	8	6	2	1	72	14	3987
2008	Supervisor	38	32	13	9	5	2	0	72	15	823
2008	Non-supervisor	36	30	13	9	8	3	0	68	18	2744

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	43	35	11	6	4	0	78	11	1020
2019	Non-supervisor	45	32	10	7	5	1	77	12	3426
2018	Supervisor	42	35	10	8	5	0	77	13	1015
2018	Non-supervisor	41	34	11	9	5	0	75	14	3466
2017	Supervisor	43	36	7	10	5	0	79	14	1115
2017	Non-supervisor	39	34	11	10	5	0	74	15	3700
2014	Supervisor	45	33	9	8	4	0	79	13	1148
2014	Non-supervisor	39	34	11	10	6	1	74	15	4017
2011	Supervisor	41	36	9	7	6	1	78	13	1215
2011	Non-supervisor	37	34	12	10	6	1	71	17	3982
2008	Supervisor	37	37	9	11	6	0	74	17	822
2008	Non-supervisor	33	33	12	12	10	1	66	22	2740

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	81	10	4	2	0	2	93	3	1018
2019	Non-supervisor	80	10	3	1	2	3	94	3	3422
2017	Supervisor	81	10	3	2	1	2	94	3	1115
2017	Non-supervisor	79	12	3	2	2	2	93	3	3701
2014	Supervisor	83	10	2	1	1	2	95	3	1148
2014	Non-supervisor	78	11	3	2	2	3	93	3	4018
2011	Supervisor	82	10	3	2	1	3	94	3	1215
2011	Non-supervisor	79	10	3	2	2	4	93	4	3983
2008	Supervisor	81	8	3	2	2	5	93	4	821
2008	Non-supervisor	79	7	3	1	3	7	92	4	2741

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	56	24	8	4	3	1	4	84	7	1019
2019	Non-supervisor	55	20	9	5	5	2	4	80	10	3443
2017	Supervisor	45	28	8	7	6	2	6	78	13	1114
2017	Non-supervisor	43	24	9	8	7	4	6	74	16	3702
2014	Supervisor	44	23	9	7	7	3	8	74	16	1149
2014	Non-supervisor	40	24	10	7	9	4	6	72	17	4015
2011	Supervisor	36	29	10	8	9	2	6	71	18	1218
2011	Non-supervisor	35	27	11	9	12	3	4	66	22	3981

Question 30. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	58	23	11	3	5	1	81	8	1022
2019	Non-supervisor	59	23	9	4	4	1	83	8	3442
2018	Supervisor	51	30	10	4	4	1	82	8	1020
2018	Non-supervisor	52	27	10	5	5	1	80	10	3461
2017	Supervisor	54	25	9	6	5	1	80	11	1115
2017	Non-supervisor	50	27	11	5	5	2	78	11	3704

Question 31. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	48	31	11	6	4	79	10	1021
2019	Non-supervisor	49	30	10	6	5	79	11	3436
2018	Supervisor	44	31	11	7	5	76	13	1023
2018	Non-supervisor	45	29	11	7	6	75	14	3470
2017	Supervisor	47	31	9	7	6	78	13	1115
2017	Non-supervisor	46	29	11	8	6	75	14	3696
2014	Supervisor	50	29	10	7	4	79	11	1149
2014	Non-supervisor	43	31	11	7	7	75	14	4016

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	18	44	15	16	5	1	2	63	21	1019

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Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	22	39	17	12	7	3	63	19	1014
2019	Non-supervisor	26	31	18	10	6	8	62	18	3441
2018	Supervisor	25	33	19	13	7	3	60	21	1025
2018	Non-supervisor	21	30	19	12	9	8	56	23	3480
2017	Supervisor	25	35	14	13	10	3	62	24	1114
2017	Non-supervisor	21	30	19	12	9	9	56	23	3704
2014	Supervisor	29	37	14	9	5	6	70	15	1147
2014	Non-supervisor	21	32	18	11	8	10	60	21	4014
2011	Supervisor	25	32	17	13	8	5	60	22	1217
2011	Non-supervisor	20	31	19	12	10	8	56	24	3988

Question 35. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	20	37	17	17	8	1	57	26	1012
2019	Non-supervisor	22	30	20	14	9	4	55	25	3435
2018	Supervisor	20	35	20	15	10	0	55	25	1025
2018	Non-supervisor	19	28	22	16	12	3	48	29	3477
2017	Supervisor	21	36	16	17	10	1	57	27	1113
2017	Non-supervisor	18	30	20	17	12	3	50	30	3705
2014	Supervisor	25	37	17	12	7	1	63	20	1148
2014	Non-supervisor	18	31	21	17	10	3	50	28	4016
2011	Supervisor	19	32	19	16	12	2	52	29	1216
2011	Non-supervisor	17	30	21	15	14	3	49	30	3986
2008	Supervisor	18	31	20	17	13	1	49	31	822
2008	Non-supervisor	18	30	18	16	15	3	49	33	2745

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	13	35	20	20	10	2	49	30	1007
2019	Non-supervisor	18	26	22	17	11	7	47	30	3424
2018	Supervisor	11	31	24	21	12	1	42	34	1021
2018	Non-supervisor	13	24	24	20	13	6	40	35	3469
2017	Supervisor	12	33	18	22	13	2	46	35	1113
2017	Non-supervisor	13	27	22	19	13	6	42	34	3701
2014	Supervisor	16	34	20	19	9	2	51	29	1147
2014	Non-supervisor	13	27	22	20	12	6	43	34	4007
2011	Supervisor	8	31	19	26	13	3	41	40	1215
2011	Non-supervisor	11	28	22	20	13	7	41	35	3984
2008	Supervisor	7	28	19	28	17	2	35	45	823
2008	Non-supervisor	9	28	19	23	15	6	39	40	2746

Question 37. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	14	34	20	20	10	1	49	31	1013
2019	Non-supervisor	17	28	20	19	12	4	47	33	3437
2018	Supervisor	13	35	19	21	11	0	48	33	1023
2018	Non-supervisor	13	27	21	21	15	4	41	37	3479
2017	Supervisor	13	37	17	20	11	1	51	32	1112
2017	Non-supervisor	13	29	20	20	13	4	44	35	3700
2014	Supervisor	16	39	17	17	10	1	56	27	1148
2014	Non-supervisor	13	30	20	20	13	3	45	35	4010
2011	Supervisor	10	34	17	25	12	1	45	38	1214
2011	Non-supervisor	11	31	18	23	14	3	44	37	3985
2008	Supervisor	11	35	17	24	13	0	47	37	823
2008	Non-supervisor	11	32	17	22	15	3	44	38	2744

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	32	28	16	7	3	9	5	69	12	1020
2019	Non-supervisor	32	19	11	7	6	20	5	68	17	3435

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My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	25	48	16	8	2	0	73	10	1021
2019	Non-supervisor	25	43	19	8	3	1	69	12	3427
2018	Supervisor	27	46	15	9	3	0	73	13	1026
2018	Non-supervisor	23	43	18	10	4	1	67	14	3461
2017	Supervisor	28	46	14	8	4	0	74	12	1113
2017	Non-supervisor	24	43	18	9	5	1	68	14	3699
2014	Supervisor	32	43	13	7	3	0	76	11	1148
2014	Non-supervisor	26	44	16	9	4	1	71	13	4016
2011	Supervisor	27	45	13	10	4	1	73	14	1214
2011	Non-supervisor	29	41	16	8	5	1	71	13	3983

Question 40. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	8	32	21	28	10	1	0	40	38	1017
2019	Non-supervisor	13	31	21	22	12	2	0	45	34	3416

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	39	42	9	6	3	0	1	82	8	1021
2019	Non-supervisor	29	41	14	9	5	2	1	72	14	3425
2018	Supervisor	46	38	8	5	2	0	0	85	7	1027
2018	Non-supervisor	28	42	14	9	5	1	1	72	14	3465
2017	Supervisor	49	36	7	5	2	1	0	85	7	1112
2017	Non-supervisor	31	41	12	8	4	2	1	75	13	3696
2014	Supervisor	56	32	5	4	2	1	0	89	6	1147
2014	Non-supervisor	37	40	10	7	4	2	1	79	10	4015
2011	Supervisor	45	34	9	6	4	1	0	80	10	1215
2011	Non-supervisor	34	38	11	8	5	3	1	75	14	3981
2008	Supervisor	34	39	11	8	5	2	1	75	14	821
2008	Non-supervisor	25	32	14	14	9	6	1	61	24	2742

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	34	42	15	5	3	0	76	9	1019
2019	Non-supervisor	28	40	19	7	4	2	70	11	3418
2018	Supervisor	39	38	14	5	3	0	77	9	1025
2018	Non-supervisor	27	40	20	7	4	1	68	12	3454

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	19	31	17	12	13	5	2	54	27	1016
2019	Non-supervisor	17	28	19	15	13	6	2	49	30	3422
2018	Supervisor	22	28	18	14	11	4	2	53	28	1027
2018	Non-supervisor	14	28	19	17	15	6	1	45	34	3465
2017	Supervisor	22	28	16	15	12	4	2	54	29	1111
2017	Non-supervisor	15	28	16	17	16	7	2	47	35	3693
2014	Supervisor	25	26	16	14	10	6	3	56	27	1147
2014	Non-supervisor	15	25	18	18	18	6	1	42	39	4013
2011	Supervisor	20	26	17	16	12	6	3	50	31	1217
2011	Non-supervisor	13	25	16	18	17	9	2	42	39	3989

Question 44. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	14	37	20	18	10	1	51	28	1021
2019	Non-supervisor	18	27	20	18	14	2	47	32	3436
2018	Supervisor	14	35	21	19	10	1	50	30	1028
2018	Non-supervisor	13	29	20	20	16	2	43	37	3457
2017	Supervisor	17	39	18	16	10	1	56	26	1116
2017	Non-supervisor	16	30	19	19	13	2	47	34	3698
2014	Supervisor	17	38	17	18	9	1	55	27	1145
2014	Non-supervisor	14	30	19	20	15	2	45	36	4009
2011	Supervisor	16	34	18	21	11	1	50	32	1217
2011	Non-supervisor	14	31	19	20	15	1	46	35	3984
2008	Supervisor	14	37	19	20	10	1	50	30	821
2008	Non-supervisor	13	31	20	19	15	1	45	35	2746

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	19	33	16	16	13	1	2	54	30	1021
2019	Non-supervisor	17	25	17	17	20	2	2	44	39	3437
2018	Supervisor	21	31	16	17	12	1	2	53	30	1027
2018	Non-supervisor	13	24	18	20	22	2	2	39	43	3463
2017	Supervisor	24	35	13	14	12	1	1	60	27	1113
2017	Non-supervisor	15	27	15	19	20	3	2	44	41	3694
2014	Supervisor	25	31	14	16	12	1	1	57	28	1146
2014	Non-supervisor	13	24	16	21	22	2	1	38	45	4013
2011	Supervisor	21	32	15	16	14	1	1	54	31	1218
2011	Non-supervisor	13	26	16	19	23	2	2	40	43	3983
2008	Supervisor	18	40	12	17	11	0	2	60	28	823
2008	Non-supervisor	15	31	15	18	19	2	1	47	38	2743

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	46	27	15	6	3	1	2	75	9	1020
2019	Non-supervisor	48	25	14	5	3	1	4	77	9	3435

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	49	13	12	6	9	1	9	69	18	1022
2019	Non-supervisor	51	13	9	6	6	3	12	75	14	3430

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	43	25	18	8	4	1	2	70	12	1020
2019	Non-supervisor	32	25	20	10	7	2	3	61	18	3428

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	41	22	18	10	5	2	3	66	15	1021
2019	Non-supervisor	31	24	19	11	8	3	4	59	21	3415

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	41	18	15	12	10	1	3	62	22	1022
2019	Non-supervisor	29	18	17	15	14	3	4	51	31	3421

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	72	12	6	3	2	1	4	88	5	1018
2019	Non-supervisor	59	17	9	5	4	3	4	81	9	3421

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	78	7	5	2	2	3	3	90	5	1016
2019	Non-supervisor	69	10	6	3	3	4	4	86	7	3418

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	83	5	2	1	1	1	7	96	2	1014
2019	Non-supervisor	72	9	4	2	2	3	8	91	4	3421

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	24	43	19	8	3	2	0	69	12	1024
2019	Non-supervisor	17	38	22	12	5	4	1	58	18	3431
2018	Supervisor	24	41	20	9	4	2	0	67	13	1027
2018	Non-supervisor	14	33	27	13	8	4	0	49	23	3473
2017	Supervisor	26	42	17	9	4	2	0	69	13	1115
2017	Non-supervisor	15	34	23	14	8	5	1	52	23	3698

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	36	44	12	5	2	1	81	7	1012
2019	Non-supervisor	33	41	13	7	4	2	75	11	3426
2018	Supervisor	42	43	9	4	1	1	85	6	1024
2018	Non-supervisor	37	40	13	7	3	1	77	10	3475
2017	Supervisor	43	41	11	3	2	1	84	5	1116
2017	Non-supervisor	34	42	13	6	3	2	77	10	3699
2014	Supervisor	51	35	8	4	1	1	87	5	1147
2014	Non-supervisor	40	38	12	6	3	2	79	9	4011
2011	Supervisor	36	43	12	5	3	1	80	8	1215
2011	Non-supervisor	29	40	15	7	6	3	71	13	3984

Question 49. My department or agency implements activities and practices that support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	45	39	11	2	1	1	0	86	3	1018
2019	Non-supervisor	40	37	13	4	3	3	1	79	7	3420
2018	Supervisor	45	39	11	2	1	1	0	85	4	1026
2018	Non-supervisor	39	38	13	4	3	2	0	79	8	3473
2017	Supervisor	47	38	10	2	1	1	0	86	3	1113
2017	Non-supervisor	37	38	15	4	3	3	0	77	7	3701
2014	Supervisor	57	31	8	1	1	1	1	89	3	1147
2014	Non-supervisor	44	35	12	3	3	3	0	81	6	4012

Question 50. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	45	38	9	5	3	0	83	8	1017
2019	Non-supervisor	43	37	11	5	4	0	80	9	3433
2018	Supervisor	46	36	9	5	3	0	82	8	1025
2018	Non-supervisor	39	39	12	6	4	0	78	10	3469
2017	Supervisor	45	38	7	7	3	0	83	10	1115
2017	Non-supervisor	39	39	11	7	4	0	78	11	3700
2014	Supervisor	53	33	8	3	2	0	86	6	1146
2014	Non-supervisor	42	37	11	6	4	0	79	10	4008
2011	Supervisor	39	39	12	6	4	0	78	10	1212
2011	Non-supervisor	35	39	13	7	5	1	74	13	3983
2008	Supervisor	32	42	13	7	6	0	74	12	822
2008	Non-supervisor	29	40	14	9	7	0	69	16	2742

Question 51. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	34	35	17	9	5	0	69	14	1020
2019	Non-supervisor	32	33	18	10	6	1	65	17	3430
2018	Supervisor	31	35	18	9	6	0	66	15	1028
2018	Non-supervisor	28	33	20	12	7	1	61	19	3470
2017	Supervisor	32	35	17	9	6	0	68	15	1113
2017	Non-supervisor	29	33	19	11	7	1	62	18	3698
2014	Supervisor	33	39	12	10	5	1	73	15	1147
2014	Non-supervisor	26	36	19	11	7	0	63	18	4010
2011	Supervisor	28	37	20	10	4	1	66	14	1217
2011	Non-supervisor	27	37	19	9	7	1	64	16	3988

Question 52. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	32	37	17	9	4	69	14	1018
2019	Non-supervisor	30	36	17	10	6	66	17	3410
2018	Supervisor	31	38	16	10	5	68	15	1024
2018	Non-supervisor	26	35	18	13	7	62	20	3461
2017	Supervisor	32	37	15	11	6	69	17	1116
2017	Non-supervisor	27	35	18	13	7	63	20	3699
2014	Supervisor	34	40	12	11	4	74	15	1147
2014	Non-supervisor	24	39	18	12	7	63	18	4008
2011	Supervisor	26	40	16	12	5	67	17	1217
2011	Non-supervisor	25	39	18	11	7	64	18	3990
2008	Supervisor	26	41	13	12	8	67	19	820
2008	Non-supervisor	23	41	16	13	7	64	20	2742

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	30	28	20	11	7	3	0	61	19	1022
2019	Non-supervisor	25	24	21	15	10	4	1	52	26	3433
2018	Supervisor	30	26	21	12	9	2	0	57	21	1024
2018	Non-supervisor	22	25	22	16	12	3	0	48	29	3475
2017	Supervisor	32	26	18	11	10	3	1	60	22	1114
2017	Non-supervisor	23	25	20	15	10	5	1	52	27	3698
2014	Supervisor	32	29	17	11	7	4	1	64	19	1147
2014	Non-supervisor	22	27	21	14	11	5	0	52	26	4011
2011	Supervisor	29	28	18	12	8	5	1	60	21	1217
2011	Non-supervisor	25	25	19	14	11	5	0	53	26	3988
2008	Supervisor	26	31	18	14	7	4	0	59	22	820
2008	Non-supervisor	21	29	18	15	11	6	0	53	28	2744

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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2019	Supervisor	23	41	36	1024
2019	Non-supervisor	25	37	39	3440
2018	Supervisor	23	41	35	1027
2018	Non-supervisor	24	37	39	3481
2017	Supervisor	25	42	34	1112
2017	Non-supervisor	23	40	37	3706
2014	Supervisor	23	43	34	1147
2014	Non-supervisor	21	42	36	4010
2011	Supervisor	22	47	31	1218
2011	Non-supervisor	22	44	34	3984

Question 55. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2019	Supervisor	21	38	32	3	1	5	233
2019	Non-supervisor	13	30	29	4	19	5	822
2018	Supervisor	24	29	35	5	0	7	235
2018	Non-supervisor	14	31	32	5	11	6	822
2017	Supervisor	21	38	32	6	1	3	281
2017	Non-supervisor	16	34	26	7	12	6	830
2014	Supervisor	20	39	25	10	9999	6	263
2014	Non-supervisor	15	36	25	12	9999	13	851
2011	Supervisor	28	28	32	6	9999	5	270
2011	Non-supervisor	15	34	32	8	9999	12	893

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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	46	43	4	1	0	0	5	94	2	1017
2019	Non-supervisor	30	51	10	6	2	1	1	82	8	3430

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	59	26	5	2	1	1	5	91	4	1015
2019	Non-supervisor	53	31	7	3	2	4	1	88	4	3427

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	11	89	1021
2019	Non-supervisor	12	88	3428
2018	Supervisor	12	88	1025
2018	Non-supervisor	13	87	3479

Question 59a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	34	66	114
2019	Non-supervisor	56	44	402
2018	Supervisor	36	64	125
2018	Non-supervisor	52	48	469

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	55	45	114
2019	Non-supervisor	58	42	402
2018	Supervisor	54	46	125
2018	Non-supervisor	62	38	469

Question 59c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	27	73	114
2019	Non-supervisor	3	97	402
2018	Supervisor	32	68	125
2018	Non-supervisor	3	97	469

Question 59e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	4	96	114
2019	Non-supervisor	4	96	402

Question 59f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	8	92	114
2019	Non-supervisor	11	89	402
2018	Supervisor	6	94	125
2018	Non-supervisor	13	87	469

Question 59g. From whom did you experience harassment on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	5	95	114
2019	Non-supervisor	4	96	402

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	47	53	111
2019	Non-supervisor	38	62	397
2018	Supervisor	46	54	125
2018	Non-supervisor	38	62	468

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	44	56	111
2019	Non-supervisor	40	60	397
2018	Supervisor	38	62	125
2018	Non-supervisor	44	56	468

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	44	56	111
2019	Non-supervisor	46	54	397
2018	Supervisor	44	56	125
2018	Non-supervisor	45	55	468

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	38	62	111
2019	Non-supervisor	38	62	397
2018	Supervisor	38	62	125
2018	Non-supervisor	41	59	468

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	45	55	111
2019	Non-supervisor	24	76	397
2018	Supervisor	38	62	125
2018	Non-supervisor	35	65	468

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	53	47	111
2019	Non-supervisor	52	48	397
2018	Supervisor	49	51	125
2018	Non-supervisor	49	51	468

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	30	70	111
2019	Non-supervisor	33	67	397
2018	Supervisor	32	68	125
2018	Non-supervisor	28	72	468

Question 60i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	6	94	111
2019	Non-supervisor	5	95	397
2018	Supervisor	5	95	125
2018	Non-supervisor	8	92	468

Question 60j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	13	87	111
2019	Non-supervisor	11	89	397
2018	Supervisor	15	85	125
2018	Non-supervisor	13	87	468

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	41	59	111
2019	Non-supervisor	48	52	397
2018	Supervisor	44	56	125
2018	Non-supervisor	52	48	468

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	29	71	111
2019	Non-supervisor	27	73	397
2018	Supervisor	31	69	125
2018	Non-supervisor	26	74	468

Question 60m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	18	82	111
2019	Non-supervisor	17	83	397
2018	Supervisor	14	86	125
2018	Non-supervisor	15	85	468

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	63	37	111
2019	Non-supervisor	53	47	394
2018	Supervisor	63	37	125
2018	Non-supervisor	53	47	469

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	33	67	111
2019	Non-supervisor	24	76	394
2018	Supervisor	31	69	125
2018	Non-supervisor	27	73	469

Question 61c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	17	83	111
2019	Non-supervisor	6	94	394
2018	Supervisor	20	80	125
2018	Non-supervisor	7	93	469

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	13	87	111
2019	Non-supervisor	24	76	394
2018	Supervisor	13	87	125
2018	Non-supervisor	22	78	469

Question 61e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	12	88	111
2019	Non-supervisor	12	88	394
2018	Supervisor	14	86	125
2018	Non-supervisor	13	87	469

Question 61f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	6	94	111
2019	Non-supervisor	7	93	394
2018	Supervisor	7	93	125
2018	Non-supervisor	9	91	469

Question 61g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	16	84	111
2019	Non-supervisor	13	87	394
2018	Supervisor	9	91	125
2018	Non-supervisor	12	88	469

Question 61h. What action(s) did you take to address the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	16	84	111
2019	Non-supervisor	11	89	394
2018	Supervisor	12	88	125
2018	Non-supervisor	8	92	469

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	18	82	111
2019	Non-supervisor	27	73	394
2018	Supervisor	19	81	125
2018	Non-supervisor	23	77	469

Question 62a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	14	86	102
2019	Non-supervisor	8	92	365
2018	Supervisor	6	94	117
2018	Non-supervisor	12	88	429

Question 62b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	19	81	102
2019	Non-supervisor	24	76	365
2018	Supervisor	17	83	117
2018	Non-supervisor	18	82	429

Question 62c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	10	90	102
2019	Non-supervisor	7	93	365
2018	Supervisor	4	96	117
2018	Non-supervisor	10	90	429

Question 62d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	10	90	102
2019	Non-supervisor	6	94	365
2018	Supervisor	7	93	117
2018	Non-supervisor	7	93	429

Question 62e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	10	90	102
2019	Non-supervisor	13	87	365
2018	Supervisor	15	85	117
2018	Non-supervisor	13	87	429

Question 62f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	7	93	102
2019	Non-supervisor	11	89	365
2018	Supervisor	12	88	117
2018	Non-supervisor	9	91	429

Question 62g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	8	92	102
2019	Non-supervisor	6	94	365
2018	Supervisor	4	96	117
2018	Non-supervisor	7	93	429

Question 62i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	14	86	102
2019	Non-supervisor	13	87	365
2018	Supervisor	13	87	117
2018	Non-supervisor	12	88	429

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	35	65	102
2019	Non-supervisor	32	68	365
2018	Supervisor	27	73	117
2018	Non-supervisor	29	71	429

Question 62k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	6	94	102
2019	Non-supervisor	9	91	365
2018	Supervisor	11	89	117
2018	Non-supervisor	9	91	429

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	39	61	102
2019	Non-supervisor	53	47	365
2018	Supervisor	41	59	117
2018	Non-supervisor	48	52	429

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	57	43	102
2019	Non-supervisor	58	42	365
2018	Supervisor	45	55	117
2018	Non-supervisor	54	46	429

Question 62o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	7	93	102
2019	Non-supervisor	5	95	365
2018	Supervisor	7	93	117
2018	Non-supervisor	3	97	429

Question 62p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	12	88	102
2019	Non-supervisor	14	86	365
2018	Supervisor	15	85	117
2018	Non-supervisor	14	86	429

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	15	85	1017
2019	Non-supervisor	15	85	3426

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	19	27	18	9	7	16	4	58	20	1022
2019	Non-supervisor	16	19	21	9	7	21	7	48	23	3439
2018	Supervisor	21	27	19	9	7	12	4	57	20	1023
2018	Non-supervisor	14	20	22	10	8	21	5	46	24	3473
2017	Supervisor	19	27	17	11	8	15	3	56	23	1116
2017	Non-supervisor	14	19	20	9	9	21	7	46	26	3704
2014	Supervisor	25	25	17	8	6	14	5	62	17	1147
2014	Non-supervisor	15	20	20	9	9	21	6	49	25	4010

Question 65. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	35	36	15	7	4	3	0	73	11	1019
2019	Non-supervisor	31	32	18	7	5	6	1	68	13	3436
2018	Supervisor	35	37	16	6	4	2	0	74	10	1026
2018	Non-supervisor	25	35	19	9	5	6	1	64	15	3469
2017	Supervisor	32	37	14	8	5	3	0	72	14	1115
2017	Non-supervisor	24	33	19	9	6	8	1	63	16	3702
2014	Supervisor	40	34	13	5	4	3	1	77	9	1146
2014	Non-supervisor	27	34	18	7	6	7	1	66	14	4010
2011	Supervisor	33	41	13	7	4	3	0	76	11	1215
2011	Non-supervisor	29	37	16	8	5	5	0	70	14	3987

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	6	94	1018
2019	Non-supervisor	8	92	3428
2018	Supervisor	6	94	1029
2018	Non-supervisor	9	91	3467

Question 67a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	30	70	57
2019	Non-supervisor	35	65	266
2018	Supervisor	23	77	60
2018	Non-supervisor	34	66	320

Question 67b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	90	10	57
2019	Non-supervisor	76	24	266
2018	Supervisor	87	13	60
2018	Non-supervisor	79	21	320

Question 68a. Please indicate the type of discrimination you experienced. Race
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	22	78	57
2019	Non-supervisor	30	70	260
2018	Supervisor	35	65	59
2018	Non-supervisor	28	72	319

Question 68b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	28	72	57
2019	Non-supervisor	24	76	260
2018	Supervisor	30	70	59
2018	Non-supervisor	26	74	319

Question 68c. Please indicate the type of discrimination you experienced. Colour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	13	87	57
2019	Non-supervisor	17	83	260
2018	Supervisor	27	73	59
2018	Non-supervisor	17	83	319

Question 68e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	36	64	57
2019	Non-supervisor	30	70	260
2018	Supervisor	22	78	59
2018	Non-supervisor	28	72	319

Question 68f. Please indicate the type of discrimination you experienced. Sex
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	32	68	57
2019	Non-supervisor	28	72	260
2018	Supervisor	32	68	59
2018	Non-supervisor	27	73	319

Question 68j. Please indicate the type of discrimination you experienced. Family status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	20	80	57
2019	Non-supervisor	17	83	260
2018	Supervisor	11	89	59
2018	Non-supervisor	16	84	319

Question 68l. Please indicate the type of discrimination you experienced. Disability
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	12	88	57
2019	Non-supervisor	16	84	260
2018	Supervisor	9	91	59
2018	Non-supervisor	12	88	319

Question 68n. Please indicate the type of discrimination you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	14	86	57
2019	Non-supervisor	19	81	260
2018	Supervisor	9	91	59
2018	Non-supervisor	18	82	319

Question 69a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	37	63	57
2019	Non-supervisor	26	74	259
2018	Supervisor	26	74	60
2018	Non-supervisor	22	78	320

Question 69b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	23	77	57
2019	Non-supervisor	11	89	259
2018	Supervisor	12	88	60
2018	Non-supervisor	13	87	320

Question 69c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	9	91	57
2019	Non-supervisor	4	96	259

Question 69d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	16	84	57
2019	Non-supervisor	18	82	259
2018	Supervisor	12	88	60
2018	Non-supervisor	17	83	320

Question 69e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	11	89	57
2019	Non-supervisor	6	94	259

Question 69f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	8	92	57
2019	Non-supervisor	8	92	259

Question 69g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	13	87	57
2019	Non-supervisor	12	88	259

Question 69h. What action(s) did you take to address the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	10	90	57
2019	Non-supervisor	9	91	259

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	47	53	57
2019	Non-supervisor	47	53	259
2018	Supervisor	58	42	60
2018	Non-supervisor	52	48	320

Question 70b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	11	89	47
2019	Non-supervisor	15	85	222
2018	Supervisor	12	88	58
2018	Non-supervisor	17	83	301

Question 70d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	0	100	47
2019	Non-supervisor	2	98	222

Question 70j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	23	77	47
2019	Non-supervisor	27	73	222
2018	Supervisor	30	70	58
2018	Non-supervisor	24	76	301

Question 70k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	13	87	47
2019	Non-supervisor	7	93	222

Question 70l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	41	59	47
2019	Non-supervisor	44	56	222
2018	Supervisor	39	61	58
2018	Non-supervisor	44	56	301

Question 70n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	60	40	47
2019	Non-supervisor	63	37	222
2018	Supervisor	66	34	58
2018	Non-supervisor	60	40	301

Question 70p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	11	89	47
2019	Non-supervisor	11	89	222
2018	Supervisor	12	88	58
2018	Non-supervisor	13	87	301

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	7	93	1020
2019	Non-supervisor	10	90	3428

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	25	21	22	3	2	21	5	62	8	1017
2019	Non-supervisor	17	18	23	4	4	26	8	53	13	3430
2018	Supervisor	23	25	21	4	2	19	5	65	8	1028
2018	Non-supervisor	16	20	25	5	4	25	4	51	13	3472
2017	Supervisor	23	23	18	3	3	25	5	65	9	1115
2017	Non-supervisor	15	19	22	4	4	29	6	52	13	3700
2014	Supervisor	27	22	17	2	2	23	7	70	6	1145
2014	Non-supervisor	16	20	22	4	4	28	6	55	12	4011

Question 73. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	40	33	17	3	2	5	1	77	5	1023
2019	Non-supervisor	32	32	18	5	3	8	1	71	9	3431
2018	Supervisor	37	37	16	3	2	4	1	78	5	1026
2018	Non-supervisor	26	35	21	5	4	8	1	67	10	3472
2017	Supervisor	39	34	15	3	2	7	0	78	6	1116
2017	Non-supervisor	27	33	19	5	4	12	1	69	10	3695
2014	Supervisor	43	34	12	2	1	6	1	83	4	1144
2014	Non-supervisor	29	34	18	5	3	11	1	71	9	4007
2011	Supervisor	38	40	12	3	2	5	0	83	5	1217
2011	Non-supervisor	33	38	15	5	3	7	0	76	8	3982

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Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	18	30	23	14	15	0	48	29	1024
2019	Non-supervisor	19	28	23	14	15	1	48	29	3436
2018	Supervisor	15	27	24	17	18	1	42	35	1027
2018	Non-supervisor	13	27	25	15	19	1	40	35	3474
2017	Supervisor	17	22	23	16	21	1	40	37	1115
2017	Non-supervisor	16	24	22	16	21	1	40	37	3700

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	9	25	29	22	15	0	34	37	1024
2019	Non-supervisor	24	31	25	12	7	0	56	19	3431
2018	Supervisor	7	21	32	22	18	0	27	40	1023
2018	Non-supervisor	19	30	27	14	9	0	49	23	3471
2017	Supervisor	8	24	27	23	18	0	32	41	1112
2017	Non-supervisor	20	30	26	14	9	1	50	23	3700

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	13	34	27	16	9	0	0	48	25	1018
2019	Non-supervisor	35	33	18	8	4	0	1	69	12	3417
2018	Supervisor	10	30	30	20	10	0	1	40	30	1023
2018	Non-supervisor	28	33	22	10	5	0	1	62	15	3452
2017	Supervisor	12	32	25	19	11	0	0	45	30	1110
2017	Non-supervisor	28	32	21	10	6	1	3	63	16	3687

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	8	20	29	22	21	0	0	28	43	1016
2019	Non-supervisor	22	27	21	14	14	1	1	50	29	3416
2018	Supervisor	6	19	28	24	23	0	0	25	47	1021
2018	Non-supervisor	19	24	23	16	16	0	1	44	33	3455
2017	Supervisor	8	22	25	24	21	0	0	30	45	1116
2017	Non-supervisor	19	24	23	17	14	1	2	45	32	3700

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	31	32	18	9	7	0	2	65	17	1019
2019	Non-supervisor	53	24	11	4	3	0	5	81	8	3422
2018	Supervisor	27	30	19	12	8	0	3	59	21	1025
2018	Non-supervisor	48	25	12	4	5	0	6	77	10	3453
2017	Supervisor	26	31	20	11	8	0	4	59	20	1113
2017	Non-supervisor	44	26	12	6	4	1	8	76	10	3688

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	20	32	25	12	10	0	53	22	1023
2019	Non-supervisor	31	30	20	10	8	1	62	18	3433
2018	Supervisor	16	30	26	15	13	0	46	28	1025
2018	Non-supervisor	28	29	22	11	10	1	57	21	3461
2017	Supervisor	16	32	27	16	10	0	48	25	1116
2017	Non-supervisor	26	30	23	12	9	0	57	20	3687

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	21	41	22	11	4	0	0	62	16	1019
2019	Non-supervisor	29	34	21	9	4	1	1	64	14	3428
2018	Supervisor	19	38	27	12	4	0	0	57	16	1024
2018	Non-supervisor	23	35	24	10	6	1	1	59	16	3468
2017	Supervisor	21	36	25	11	6	0	1	58	17	1113
2017	Non-supervisor	25	33	22	11	6	1	2	60	17	3682

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	13	33	31	15	8	0	0	46	23	1019
2019	Non-supervisor	25	32	22	12	7	1	1	58	19	3431
2018	Supervisor	10	32	31	18	8	0	0	42	27	1025
2018	Non-supervisor	21	32	25	14	7	1	1	53	21	3465
2017	Supervisor	11	31	29	19	9	0	0	43	28	1115
2017	Non-supervisor	21	32	24	12	8	1	2	55	21	3682

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	23	35	22	14	7	0	0	58	20	1019
2019	Non-supervisor	29	31	20	12	7	1	0	61	19	3425
2018	Supervisor	18	35	25	14	7	0	0	54	21	1020
2018	Non-supervisor	23	32	23	13	8	0	1	56	21	3466
2017	Supervisor	18	36	24	13	8	0	1	55	21	1115
2017	Non-supervisor	24	34	21	13	7	1	1	58	20	3685

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	39	32	14	7	7	0	1	72	15	1020
2019	Non-supervisor	37	29	16	9	7	1	1	67	17	3421

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	22	29	24	14	11	0	0	51	24	1016
2019	Non-supervisor	30	30	20	11	8	1	1	60	20	3412
2018	Supervisor	16	28	29	17	11	0	0	43	28	1019
2018	Non-supervisor	25	30	23	13	8	0	0	56	21	3451
2017	Supervisor	19	32	25	14	10	0	1	51	24	1110
2017	Non-supervisor	26	33	21	11	7	1	2	60	18	3678

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	56	26	11	4	2	1	83	6	1016
2019	Non-supervisor	49	27	14	6	3	1	77	9	3417
2018	Supervisor	53	28	11	4	2	1	82	7	1022
2018	Non-supervisor	45	28	14	7	4	1	74	12	3448
2017	Supervisor	59	23	11	4	2	1	83	6	1116
2017	Non-supervisor	50	27	13	6	3	2	78	9	3701

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	75	12	4	1	1	0	6	93	2	1014
2019	Non-supervisor	67	16	6	2	2	1	5	89	5	3426
2018	Supervisor	71	17	6	2	1	0	3	91	3	1024
2018	Non-supervisor	64	18	9	3	2	1	3	85	6	3453

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	72	13	6	4	4	1	2	87	7	1021
2019	Non-supervisor	68	14	7	4	4	1	2	84	9	3427
2018	Supervisor	72	12	7	3	3	0	2	86	7	1017
2018	Non-supervisor	64	16	7	5	5	1	2	83	10	3461
2017	Supervisor	70	14	7	4	3	1	1	85	7	1114
2017	Non-supervisor	65	17	6	4	4	1	3	85	9	3701

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	53	29	11	4	2	1	83	6	1014
2019	Non-supervisor	51	28	11	5	3	1	80	8	3419
2018	Supervisor	49	33	11	5	2	1	83	6	1023
2018	Non-supervisor	46	29	13	6	4	1	76	10	3465
2017	Supervisor	54	27	11	5	2	1	82	7	1112
2017	Non-supervisor	48	30	11	6	3	2	80	9	3691

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	56	22	12	5	5	0	0	78	10	1017
2019	Non-supervisor	58	21	9	5	5	1	1	80	10	3412
2018	Supervisor	51	24	13	7	5	0	1	75	12	1023
2018	Non-supervisor	50	24	12	7	6	0	1	75	13	3458
2017	Supervisor	56	21	11	7	5	0	1	77	12	1111
2017	Non-supervisor	52	23	10	7	5	0	2	77	12	3694

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	40	32	17	6	4	0	1	73	10	1019
2019	Non-supervisor	59	6	2	1	0	1	31	95	2	3406
2018	Supervisor	37	34	16	8	3	0	1	72	12	1017
2018	Non-supervisor	51	6	2	1	1	0	38	93	3	3442
2017	Supervisor	40	33	16	6	4	0	1	73	10	1112
2017	Non-supervisor	52	8	3	1	0	1	35	93	3	3696

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	63	23	9	3	1	0	1	87	4	1014
2019	Non-supervisor	63	20	7	2	1	1	5	88	4	3417
2018	Supervisor	62	23	10	4	1	0	1	86	5	1021
2018	Non-supervisor	56	23	9	3	2	0	6	85	5	3451
2017	Supervisor	63	21	10	2	1	0	2	86	4	1109
2017	Non-supervisor	58	22	8	3	1	1	7	87	5	3679

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	76	14	5	2	2	0	2	91	4	1022
2019	Non-supervisor	58	19	8	5	7	1	2	79	12	3431
2018	Supervisor	73	16	4	2	3	0	1	91	5	1025
2018	Non-supervisor	53	20	9	6	8	0	3	76	15	3465
2017	Supervisor	71	18	6	2	2	0	2	90	4	1114
2017	Non-supervisor	52	21	9	6	7	1	4	77	14	3696

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	55	30	11	3	1	0	1	85	4	1023
2019	Non-supervisor	49	30	13	4	2	1	1	80	6	3420
2018	Supervisor	50	31	13	3	2	0	0	82	5	1024
2018	Non-supervisor	43	32	15	4	2	0	2	77	7	3458
2017	Supervisor	51	32	11	4	1	0	1	84	5	1113
2017	Non-supervisor	45	32	13	4	2	0	3	80	7	3694

Question 75. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	9	28	41	16	5	38	21	1020
2019	Non-supervisor	18	35	33	10	4	53	14	3443
2018	Supervisor	6	25	45	18	6	31	24	1031
2018	Non-supervisor	12	34	36	13	5	47	18	3478
2017	Supervisor	6	24	42	20	8	30	28	1116
2017	Non-supervisor	11	32	39	12	5	43	17	3708

Question 76. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	11	24	42	17	5	0	23	35	1017
2019	Non-supervisor	8	16	39	26	10	0	36	24	3411
2018	Supervisor	10	26	42	17	5	0	22	36	1019
2018	Non-supervisor	9	17	40	24	10	0	34	26	3450
2017	Supervisor	10	25	42	17	6	0	23	35	1112
2017	Non-supervisor	7	17	42	23	10	1	34	24	3693

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	37	43	13	5	2	1	80	7	1017
2019	Non-supervisor	31	41	16	7	3	2	74	10	3416
2018	Supervisor	38	46	9	5	2	0	84	6	1028
2018	Non-supervisor	27	42	17	8	4	2	71	12	3456
2017	Supervisor	38	43	12	5	2	1	82	6	1113
2017	Non-supervisor	26	42	16	8	5	3	70	13	3699

Question 78. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	25	37	17	14	7	1	62	20	1013
2019	Non-supervisor	22	36	19	13	8	2	60	21	3436
2018	Supervisor	23	39	18	13	7	1	63	19	1026
2018	Non-supervisor	20	35	19	15	9	1	56	24	3466
2017	Supervisor	20	40	15	15	9	1	61	24	1113
2017	Non-supervisor	18	37	19	15	10	1	55	25	3700

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	13	87	1024
2019	Non-supervisor	18	82	3432
2017	Supervisor	13	87	1115
2017	Non-supervisor	17	83	3698
2014	Supervisor	11	89	1144
2014	Non-supervisor	15	85	4001

Question 80. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	84	16	130
2019	Non-supervisor	82	18	613
2017	Supervisor	82	18	140
2017	Non-supervisor	72	28	625
2014	Supervisor	75	25	124
2014	Non-supervisor	74	26	615

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	55	30	6	4	4	1	0	86	8	108
2019	Non-supervisor	49	30	8	8	4	0	1	80	12	493
2017	Supervisor	53	35	7	3	1	1	0	89	4	115
2017	Non-supervisor	46	35	4	9	4	0	1	83	12	451
2014	Supervisor	60	29	3	5	1	1	0	90	7	93
2014	Non-supervisor	44	36	8	7	4	0	0	81	11	457

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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	17	38	22	11	10	1	0	17	83	1020
2019	Non-supervisor	21	33	22	12	10	2	0	22	78	3428
2018	Supervisor	22	32	25	11	9	1	0	22	78	1027
2018	Non-supervisor	24	28	22	13	11	2	1	24	76	3484
2017	Supervisor	19	30	23	13	13	2	0	20	80	1114
2017	Non-supervisor	23	25	23	13	13	3	1	24	76	3706

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	57	43	831
2019	Non-supervisor	56	44	2626

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 84. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	38	62	818
2019	Non-supervisor	45	55	2585
2018	Supervisor	34	66	792
2018	Non-supervisor	38	62	2560

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	9	21	20	22	18	1	7	33	45	818
2019	Non-supervisor	10	23	21	18	19	2	7	36	41	2595
2018	Supervisor	11	25	21	20	18	1	5	38	41	789
2018	Non-supervisor	10	23	18	19	22	2	6	35	45	2576
2017	Supervisor	10	23	14	20	24	2	9	36	48	864
2017	Non-supervisor	9	22	16	18	26	2	8	34	48	2718

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	5	15	20	23	29	1	6	22	56	818
2019	Non-supervisor	6	17	19	20	29	2	6	26	53	2598
2018	Supervisor	3	12	17	23	38	2	6	16	65	789
2018	Non-supervisor	4	14	17	22	36	2	5	20	62	2581
2017	Supervisor	2	9	12	20	49	1	6	12	75	864
2017	Non-supervisor	4	11	13	19	47	2	5	16	71	2715

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	43	20	16	7	9	1	5	67	17	1011
2019	Non-supervisor	38	19	15	9	9	1	7	63	20	3398
2018	Supervisor	40	21	15	8	10	1	7	65	19	1026
2018	Non-supervisor	36	18	15	10	10	1	8	60	22	3462

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Date modified:: 2019-03-01

2019 Public Service Employee Survey Results for Canadian Food Inspection Agency by Question 32. Are you a supervisor?

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Question 22. In my work unit, individuals behave in a respectful manner.

Question 23. The people I work with value my ideas and opinions.

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I can count on my immediate supervisor to keep his or her promises.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 30. My immediate supervisor seems to care about me as a person.

Question 31. I am satisfied with the quality of supervision I receive.

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Question 35. I have confidence in the senior management of my department or agency.

Question 36. Senior management in my department or agency makes effective and timely decisions.

Question 37. Essential information flows effectively from senior management to staff.

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Question 40. I feel that change is managed well in my department or agency.

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 44. My department or agency does a good job of supporting employee career development.

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 49. My department or agency implements activities and practices that support a diverse workplace.

Question 50. Overall, my department or agency treats me with respect.

Question 51. I would recommend my department or agency as a great place to work.

Question 52. I am satisfied with my department or agency.

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Question 55. Please indicate your reason for leaving.

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Harassment