2019 Public Service Employee Survey Results for Canadian Food Inspection Agency by Question 110. Are you a member of a visible minority group?

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Collective Agreements and Terms and Conditions of Employment
Harassment
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	40	45	5	8	2	85	10	945
2019	Non-visible minority	32	48	6	11	3	80	14	3440
2017	Visible minority	32	47	5	10	6	79	16	963
2017	Non-visible minority	25	50	6	14	6	75	20	3807
2014	Visible minority	32	47	6	11	4	79	15	946
2014	Non-visible minority	26	50	5	14	5	76	20	4145
2011	Visible minority	30	48	6	12	4	78	16	869
2011	Non-visible minority	23	50	5	16	6	73	22	4284
2008	Visible minority	37	46	5	9	4	83	13	449
2008	Non-visible minority	30	49	5	12	4	79	16	3100

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	74	15	4	3	2	0	1	91	5	943
2019	Non-visible minority	67	20	5	5	2	0	1	88	7	3439
2017	Visible minority	73	17	3	4	2	1	1	91	6	962
2017	Non-visible minority	65	21	5	6	3	0	1	87	8	3804
2014	Visible minority	76	14	3	3	3	0	1	91	6	947
2014	Non-visible minority	66	20	5	5	3	0	1	87	8	4143
2011	Visible minority	76	14	3	4	3	0	1	91	6	869
2011	Non-visible minority	71	17	4	5	3	0	1	88	8	4282
2008	Visible minority	75	14	2	5	4	0	0	89	9	447
2008	Non-visible minority	69	17	4	6	3	0	1	87	9	3096

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	44	37	8	7	4	81	11	939
2019	Non-visible minority	42	37	6	10	3	80	14	3439
2017	Visible minority	37	37	8	11	7	74	18	959
2017	Non-visible minority	41	37	6	11	5	78	16	3800
2014	Visible minority	38	38	9	10	6	75	16	946
2014	Non-visible minority	43	34	6	11	6	77	16	4144
2011	Visible minority	34	42	10	9	5	76	14	872
2011	Non-visible minority	39	38	8	9	5	78	14	4273

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	30	38	14	12	6	0	68	18	944
2019	Non-visible minority	22	38	15	17	8	0	60	25	3434
2018	Visible minority	27	44	8	15	5	0	72	21	917
2018	Non-visible minority	18	45	11	18	8	0	63	26	3514
2017	Visible minority	24	41	11	15	9	0	65	24	963
2017	Non-visible minority	20	40	12	17	9	0	60	27	3804
2014	Visible minority	22	40	14	16	9	0	61	25	947
2014	Non-visible minority	18	39	12	20	10	0	57	31	4143
2011	Visible minority	23	40	11	16	9	0	64	25	869
2011	Non-visible minority	19	41	13	17	9	0	61	26	4277
2008	Visible minority	22	44	12	15	7	1	66	22	450
2008	Non-visible minority	17	43	13	17	9	0	61	26	3097

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	44	41	7	5	3	85	8	936
2019	Non-visible minority	46	38	8	6	2	84	8	3417
2017	Visible minority	40	41	9	6	3	81	10	964
2017	Non-visible minority	45	40	6	7	2	85	9	3798
2014	Visible minority	40	39	9	9	3	79	12	947
2014	Non-visible minority	45	39	7	7	2	84	9	4140

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	39	35	11	8	6	0	0	75	14	937
2019	Non-visible minority	41	33	11	9	5	0	0	74	15	3440
2018	Visible minority	33	37	13	9	7	0	0	71	16	912
2018	Non-visible minority	38	34	12	10	6	0	0	73	16	3515
2017	Visible minority	34	34	13	9	8	1	0	69	18	962
2017	Non-visible minority	37	35	11	10	7	0	0	72	17	3802
2014	Visible minority	30	35	13	11	9	1	0	67	21	946
2014	Non-visible minority	35	34	12	11	7	0	0	70	18	4144
2011	Visible minority	32	39	12	10	7	0	0	71	17	871
2011	Non-visible minority	35	36	11	10	7	0	1	72	17	4274

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	35	40	13	6	5	75	11	942
2019	Non-visible minority	32	42	12	8	5	75	13	3442
2018	Visible minority	32	41	13	8	6	73	14	912
2018	Non-visible minority	28	45	13	10	5	73	14	3490
2017	Visible minority	33	42	12	8	6	75	13	962
2017	Non-visible minority	30	46	11	9	4	75	13	3808
2014	Visible minority	32	44	11	7	6	76	13	947
2014	Non-visible minority	27	47	12	8	5	75	13	4147
2011	Visible minority	34	41	14	5	5	75	11	870
2011	Non-visible minority	32	42	12	9	5	74	14	4275
2008	Visible minority	31	42	14	7	5	73	12	443
2008	Non-visible minority	30	44	12	9	5	74	14	3076

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	26	35	18	12	8	0	0	61	20	938
2019	Non-visible minority	25	39	16	14	7	0	0	64	21	3439
2018	Visible minority	24	32	18	15	12	0	0	56	26	913
2018	Non-visible minority	23	36	17	14	9	0	0	59	24	3508
2017	Visible minority	22	36	17	12	12	0	0	59	24	962
2017	Non-visible minority	22	37	17	15	8	0	0	59	24	3808
2014	Visible minority	19	36	18	15	11	0	0	55	26	948
2014	Non-visible minority	20	35	19	16	10	0	0	55	26	4146
2011	Visible minority	17	38	19	13	11	1	1	56	25	869
2011	Non-visible minority	18	37	18	15	11	0	0	55	27	4278

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	35	42	11	8	4	77	12	934
2019	Non-visible minority	26	44	13	12	5	71	16	3423
2018	Visible minority	36	38	13	9	4	74	13	918
2018	Non-visible minority	24	43	14	13	6	67	19	3512
2017	Visible minority	32	41	11	11	5	73	16	961
2017	Non-visible minority	24	44	14	13	5	69	18	3804

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	50	35	9	3	3	0	85	6	934
2019	Non-visible minority	36	43	12	6	3	0	80	8	3429
2018	Visible minority	53	36	6	3	2	0	89	6	918
2018	Non-visible minority	37	44	11	6	2	0	81	8	3510
2017	Visible minority	47	37	8	4	3	1	85	7	960
2017	Non-visible minority	34	44	11	7	3	0	78	10	3804
2014	Visible minority	53	33	8	3	2	0	87	5	948
2014	Non-visible minority	34	43	13	7	3	1	77	10	4144
2011	Visible minority	48	36	8	5	2	1	85	7	870
2011	Non-visible minority	32	44	13	7	3	1	77	10	4274
2008	Visible minority	47	37	8	3	4	0	85	7	449
2008	Non-visible minority	35	44	11	7	3	1	79	10	3099

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	30	37	16	9	8	67	16	940
2019	Non-visible minority	27	39	16	12	7	66	18	3426
2018	Visible minority	31	35	13	12	9	66	21	915
2018	Non-visible minority	25	38	15	14	8	63	22	3500
2017	Visible minority	28	38	15	9	10	66	19	961
2017	Non-visible minority	24	39	15	13	8	63	22	3803

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	54	33	9	2	2	87	4	934
2019	Non-visible minority	48	37	10	3	2	84	5	3417
2018	Visible minority	57	30	9	2	2	87	5	908
2018	Non-visible minority	46	38	10	4	2	84	6	3486
2017	Visible minority	56	31	7	3	2	88	5	958
2017	Non-visible minority	49	37	9	3	1	87	5	3797
2014	Visible minority	68	22	7	1	2	90	3	947
2014	Non-visible minority	58	31	7	2	1	89	3	4144
2011	Visible minority	60	30	7	2	1	90	3	870
2011	Non-visible minority	54	34	7	3	1	89	4	4273

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	29	39	17	8	6	1	0	68	15	934
2019	Non-visible minority	27	41	14	12	6	0	0	68	18	3426
2018	Visible minority	28	36	14	11	10	0	0	65	21	912
2018	Non-visible minority	23	42	14	14	7	0	0	65	21	3496
2017	Visible minority	28	40	14	9	9	0	0	68	18	957
2017	Non-visible minority	26	43	12	13	6	0	0	69	19	3794
2014	Visible minority	20	41	15	14	10	0	0	61	24	948
2014	Non-visible minority	21	41	14	15	9	0	0	62	24	4147
2011	Visible minority	24	41	13	12	9	0	1	67	20	871
2011	Non-visible minority	25	41	13	13	8	0	0	66	21	4270

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	33	33	19	8	7	1	66	15	940
2019	Non-visible minority	32	37	16	10	5	0	69	15	3428
2018	Visible minority	29	35	17	9	9	0	64	18	910
2018	Non-visible minority	29	38	16	11	6	0	67	17	3492
2017	Visible minority	28	37	15	11	8	0	66	19	958
2017	Non-visible minority	30	37	15	12	5	0	68	17	3795
2014	Visible minority	25	38	17	10	9	0	64	19	948
2014	Non-visible minority	28	38	16	12	7	0	65	19	4143

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	32	41	15	7	4	0	73	11	929
2019	Non-visible minority	28	42	14	11	4	0	70	15	3381
2018	Visible minority	30	38	14	10	8	0	68	17	914
2018	Non-visible minority	26	39	16	13	6	0	65	19	3502
2017	Visible minority	30	39	16	9	7	0	69	15	959
2017	Non-visible minority	28	40	16	11	5	0	68	16	3794
2014	Visible minority	29	38	15	11	7	1	67	18	948
2014	Non-visible minority	27	40	17	11	5	0	67	16	4145
2011	Visible minority	33	40	15	7	4	1	73	11	871
2011	Non-visible minority	33	40	13	10	3	1	73	13	4269

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	45	38	11	3	3	83	6	945
2019	Non-visible minority	37	43	11	6	3	80	9	3439
2018	Visible minority	41	37	13	5	4	79	9	915
2018	Non-visible minority	34	45	11	7	3	79	10	3508
2017	Visible minority	43	37	12	4	4	80	8	956
2017	Non-visible minority	37	43	11	7	3	80	10	3791
2014	Visible minority	43	39	10	4	4	83	7	948
2014	Non-visible minority	39	42	10	5	3	81	9	4146
2011	Visible minority	41	40	10	5	3	82	8	871
2011	Non-visible minority	40	42	9	6	3	83	9	4274
2008	Visible minority	38	42	12	5	4	79	9	449
2008	Non-visible minority	39	43	9	6	3	83	8	3100

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	41	38	13	5	3	0	80	7	938
2019	Non-visible minority	36	33	18	8	4	0	69	12	3418
2018	Visible minority	41	34	16	6	3	0	75	9	917
2018	Non-visible minority	33	33	19	9	5	0	66	14	3516
2017	Visible minority	38	39	16	4	2	1	77	6	963
2017	Non-visible minority	32	37	18	8	5	1	69	12	3807
2014	Visible minority	34	39	18	5	3	1	74	8	948
2014	Non-visible minority	32	36	20	7	4	1	69	11	4147
2011	Visible minority	36	38	17	5	3	0	74	8	870
2011	Non-visible minority	30	35	20	9	6	0	65	15	4281
2008	Visible minority	29	40	20	7	4	1	69	11	449
2008	Non-visible minority	25	36	21	11	6	0	61	17	3098

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	11	23	35	19	9	1	1	29	35	937
2019	Non-visible minority	9	27	37	18	8	0	1	26	36	3444
2018	Visible minority	10	27	35	18	7	1	2	25	39	911
2018	Non-visible minority	10	29	36	18	7	0	1	25	39	3501
2017	Visible minority	11	20	39	16	9	1	4	27	32	954
2017	Non-visible minority	10	26	37	17	8	1	2	25	37	3796
2014	Visible minority	10	26	36	17	7	1	3	25	38	945
2014	Non-visible minority	8	28	38	17	7	0	1	24	37	4139
2011	Visible minority	10	25	37	15	8	1	4	24	37	867
2011	Non-visible minority	10	27	37	17	7	1	2	25	37	4276
2008	Visible minority	10	31	32	14	7	2	3	23	44	449
2008	Non-visible minority	10	31	37	15	5	1	1	20	42	3100

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	16	19	26	20	15	3	1	37	36	940
2019	Non-visible minority	14	24	28	20	11	1	1	31	40	3435
2018	Visible minority	17	19	25	22	12	3	3	36	38	914
2018	Non-visible minority	18	26	27	19	9	1	1	28	44	3496
2017	Visible minority	14	18	27	20	12	4	5	35	36	953
2017	Non-visible minority	15	23	30	17	11	1	2	29	40	3795
2014	Visible minority	13	22	29	19	10	4	4	31	38	938
2014	Non-visible minority	13	25	31	19	9	2	2	29	39	4139
2011	Visible minority	9	18	29	23	9	5	6	36	31	865
2011	Non-visible minority	12	22	30	21	12	2	2	34	35	4273
2008	Visible minority	14	22	27	19	10	5	4	32	39	449
2008	Non-visible minority	12	23	31	22	9	2	2	31	37	3095

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	14	20	32	17	11	4	3	30	36	934
2019	Non-visible minority	15	28	31	15	8	2	1	24	44	3437
2018	Visible minority	14	23	30	16	10	4	4	28	40	910
2018	Non-visible minority	16	27	32	15	6	2	2	22	45	3495
2017	Visible minority	15	21	31	16	8	4	5	27	39	947
2017	Non-visible minority	16	26	31	15	7	2	3	23	44	3796
2014	Visible minority	16	22	29	14	9	4	5	26	42	941
2014	Non-visible minority	18	28	29	14	6	2	2	21	49	4128
2011	Visible minority	15	22	27	16	8	4	7	27	42	865
2011	Non-visible minority	18	28	28	15	7	2	3	22	48	4272
2008	Visible minority	14	24	30	17	7	4	4	26	41	443
2008	Non-visible minority	17	27	32	15	6	2	2	21	46	3093

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	6	11	28	32	20	1	3	54	17	933
2019	Non-visible minority	5	14	35	30	14	1	1	45	20	3428
2018	Visible minority	7	12	33	28	16	2	3	46	20	912
2018	Non-visible minority	7	15	36	29	11	1	1	41	22	3477
2017	Visible minority	7	12	30	28	15	2	6	47	20	934
2017	Non-visible minority	7	15	34	29	13	1	2	43	22	3781
2014	Visible minority	7	13	31	29	13	2	5	45	22	941
2014	Non-visible minority	6	16	34	29	12	1	2	42	23	4126
2011	Visible minority	7	13	31	27	14	3	7	45	21	864
2011	Non-visible minority	8	17	32	26	13	1	2	41	26	4266
2008	Visible minority	7	17	33	24	13	2	4	39	25	446
2008	Non-visible minority	8	18	35	25	11	1	2	37	27	3087

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	13	20	28	21	14	2	2	37	34	937
2019	Non-visible minority	18	24	28	18	10	1	1	28	43	3441
2018	Visible minority	17	22	30	17	11	1	2	29	40	916
2018	Non-visible minority	21	27	27	15	7	1	1	23	49	3504
2017	Visible minority	16	20	30	17	12	2	4	31	38	950
2017	Non-visible minority	18	25	29	15	9	1	3	25	45	3793
2014	Visible minority	19	21	27	17	10	2	4	29	42	944
2014	Non-visible minority	20	28	28	14	7	1	2	22	49	4131
2011	Visible minority	15	21	31	17	9	2	5	28	39	866
2011	Non-visible minority	20	27	28	14	8	1	2	22	49	4275
2008	Visible minority	14	27	27	17	8	3	4	27	44	445
2008	Non-visible minority	18	26	29	15	8	1	2	24	46	3094

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	14	17	25	22	14	5	3	39	34	935
2019	Non-visible minority	11	19	27	25	14	2	2	41	31	3431
2018	Visible minority	15	18	25	22	13	4	4	38	36	909
2018	Non-visible minority	12	21	27	24	13	1	2	38	34	3491
2017	Visible minority	10	16	26	23	14	5	6	42	29	953
2017	Non-visible minority	10	19	27	23	15	2	4	40	31	3797
2014	Visible minority	10	16	26	24	13	6	5	42	29	942
2014	Non-visible minority	9	17	27	26	16	2	3	44	27	4138
2011	Visible minority	10	17	26	22	12	6	7	39	31	862
2011	Non-visible minority	10	18	29	22	15	2	4	39	30	4270
2008	Visible minority	13	20	27	20	9	5	6	33	37	447
2008	Non-visible minority	12	21	27	22	12	2	4	36	35	3094

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	11	17	29	23	14	5	2	40	29	932
2019	Non-visible minority	13	24	35	15	9	2	1	25	39	3429
2018	Visible minority	10	18	30	20	13	5	3	36	30	910
2018	Non-visible minority	14	26	34	15	7	2	2	23	42	3498
2017	Visible minority	12	16	31	18	12	5	6	33	32	952
2017	Non-visible minority	14	24	34	15	9	3	3	25	40	3793
2014	Visible minority	11	16	29	20	12	5	6	36	31	943
2014	Non-visible minority	14	25	33	15	7	3	3	24	41	4139

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	9	17	31	25	15	1	2	40	28	941
2019	Non-visible minority	12	24	36	19	9	0	0	28	36	3444

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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	75	12	6	2	2	0	3	90	4	942
2019	Non-visible minority	73	15	4	3	2	0	3	90	5	3436
2017	Visible minority	73	13	4	4	2	0	3	89	6	961
2017	Non-visible minority	71	15	5	3	2	0	3	89	6	3808
2014	Visible minority	77	10	5	2	4	0	2	89	6	948
2014	Non-visible minority	75	13	4	3	3	0	3	91	6	4144
2011	Visible minority	74	14	4	2	3	1	3	91	5	872
2011	Non-visible minority	73	12	5	3	2	0	4	89	6	4275
2008	Visible minority	70	14	5	1	4	1	6	90	5	450
2008	Non-visible minority	70	10	5	3	4	0	7	87	8	3096

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	32	28	15	10	9	3	3	64	20	939
2019	Non-visible minority	26	32	16	11	7	4	3	63	20	3440
2018	Visible minority	22	32	20	13	9	3	2	56	22	915
2018	Non-visible minority	19	35	17	12	9	4	3	58	23	3511
2017	Visible minority	26	27	19	12	10	5	2	57	23	964
2017	Non-visible minority	23	33	15	13	9	4	3	60	23	3807
2014	Visible minority	29	32	14	10	10	3	2	64	21	947
2014	Non-visible minority	27	33	13	13	8	3	3	64	22	4144

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	44	27	8	11	9	1	72	20	941
2019	Non-visible minority	46	31	8	9	5	1	77	14	3439
2018	Visible minority	36	30	10	12	11	0	67	23	914
2018	Non-visible minority	39	34	9	10	7	1	73	17	3500
2017	Visible minority	38	30	12	11	8	1	68	19	964
2017	Non-visible minority	40	33	9	11	6	0	74	17	3807
2014	Visible minority	41	28	10	8	11	1	71	20	947
2014	Non-visible minority	43	30	8	11	7	1	74	18	4144

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	46	32	10	8	4	78	12	938
2019	Non-visible minority	48	33	8	8	3	81	11	3439
2018	Visible minority	42	37	9	8	4	79	12	914
2018	Non-visible minority	43	37	8	8	3	80	11	3506
2017	Visible minority	38	36	13	8	5	74	13	956
2017	Non-visible minority	40	41	8	9	4	80	12	3800
2014	Visible minority	38	38	10	8	5	77	13	946
2014	Non-visible minority	40	41	8	8	3	80	11	4146

Question 23. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	40	37	13	5	4	1	78	9	941
2019	Non-visible minority	41	39	11	5	3	1	81	8	3442
2018	Visible minority	33	39	16	7	4	1	73	11	918
2018	Non-visible minority	35	42	13	6	3	1	78	8	3507

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	44	28	15	5	4	2	3	75	9	942
2019	Non-visible minority	47	28	14	5	3	1	3	78	8	3438

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	44	30	13	7	6	1	0	74	13	943
2019	Non-visible minority	40	33	13	8	5	1	0	74	14	3438
2018	Visible minority	39	35	13	6	6	0	0	75	12	916
2018	Non-visible minority	36	36	12	9	6	0	0	73	16	3506
2017	Visible minority	36	36	11	9	7	0	0	73	16	964
2017	Non-visible minority	35	37	12	10	5	0	0	73	15	3810
2014	Visible minority	36	37	13	7	6	0	1	74	13	947
2014	Non-visible minority	35	35	13	11	6	0	0	71	16	4144
2011	Visible minority	36	35	12	10	6	1	0	72	16	868
2011	Non-visible minority	32	37	13	11	7	0	0	70	18	4279
2008	Visible minority	30	35	15	8	10	0	1	66	19	450
2008	Non-visible minority	29	35	14	11	9	1	1	65	21	3099

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	47	28	12	5	5	1	0	76	11	939
2019	Non-visible minority	47	30	11	6	3	2	0	79	10	3446
2018	Visible minority	41	30	15	7	6	1	0	72	13	916
2018	Non-visible minority	44	33	11	6	4	1	0	78	11	3500
2017	Visible minority	38	32	13	8	7	2	0	72	15	961
2017	Non-visible minority	43	33	11	7	4	2	0	77	12	3807
2014	Visible minority	39	33	12	7	6	1	1	73	14	948
2014	Non-visible minority	43	31	12	8	4	2	0	76	12	4145
2011	Visible minority	37	29	16	9	6	3	1	68	15	869
2011	Non-visible minority	40	32	12	8	5	2	0	74	14	4278
2008	Visible minority	31	31	14	10	11	3	0	64	21	449
2008	Non-visible minority	37	30	13	9	7	3	0	70	17	3099

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	46	30	12	5	6	1	1	77	11	943
2019	Non-visible minority	44	34	10	8	4	1	0	78	12	3429
2018	Visible minority	40	33	13	8	5	1	0	73	14	915
2018	Non-visible minority	41	34	10	9	5	0	0	76	14	3493
2017	Visible minority	39	33	12	9	6	0	1	73	15	959
2017	Non-visible minority	40	35	10	10	5	0	0	75	15	3807
2014	Visible minority	40	34	11	7	6	1	0	75	13	947
2014	Non-visible minority	41	34	10	10	5	0	0	75	15	4145
2011	Visible minority	39	34	11	7	7	1	0	74	14	869
2011	Non-visible minority	38	34	11	10	6	0	0	72	16	4273
2008	Visible minority	32	35	13	7	11	1	0	68	18	448
2008	Non-visible minority	34	34	11	12	8	0	0	68	21	3095

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	78	11	4	2	2	3	92	5	940
2019	Non-visible minority	82	10	3	2	1	3	94	3	3428
2017	Visible minority	76	13	3	2	2	2	92	5	963
2017	Non-visible minority	80	11	3	1	1	3	94	3	3803
2014	Visible minority	77	13	3	2	2	3	93	4	948
2014	Non-visible minority	80	10	3	1	2	3	93	3	4146
2011	Visible minority	78	12	3	2	2	3	93	4	868
2011	Non-visible minority	80	10	3	2	2	3	93	4	4275
2008	Visible minority	73	13	4	1	2	6	92	3	447
2008	Non-visible minority	80	6	3	2	2	6	92	5	3097

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	53	20	11	5	6	1	4	77	12	943
2019	Non-visible minority	56	21	8	4	4	2	4	82	9	3446
2017	Visible minority	40	24	9	8	9	2	8	71	19	961
2017	Non-visible minority	45	25	8	7	6	3	5	76	15	3804
2014	Visible minority	37	25	10	6	9	4	10	71	17	948
2014	Non-visible minority	42	23	9	7	8	4	6	73	17	4144
2011	Visible minority	33	30	11	8	11	3	5	67	21	870
2011	Non-visible minority	35	27	11	9	11	3	5	67	21	4274

Question 30. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	54	23	12	4	6	2	78	10	945
2019	Non-visible minority	60	23	9	3	4	1	84	7	3445
2018	Visible minority	46	28	14	6	6	0	74	11	912
2018	Non-visible minority	53	28	9	4	5	1	82	9	3496
2017	Visible minority	45	25	14	5	7	3	73	13	961
2017	Non-visible minority	52	27	9	6	4	2	80	10	3807

Question 31. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	48	29	10	6	6	0	77	12	943
2019	Non-visible minority	50	30	10	6	4	0	80	10	3441
2018	Visible minority	41	31	14	6	8	0	72	14	915
2018	Non-visible minority	46	29	11	8	5	0	76	13	3505
2017	Visible minority	43	28	13	7	8	0	71	15	958
2017	Non-visible minority	47	30	10	8	5	0	77	13	3802
2014	Visible minority	43	30	13	6	7	1	73	14	946
2014	Non-visible minority	46	30	11	7	6	0	76	13	4146

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	23	39	14	16	6	2	1	64	22	155
2019	Non-visible minority	17	45	15	16	5	2	2	63	21	840

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Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	30	30	17	8	8	6	1	65	17	942
2019	Non-visible minority	24	34	18	11	6	7	0	62	18	3438
2018	Visible minority	25	30	19	9	9	7	0	60	19	918
2018	Non-visible minority	21	31	19	13	9	7	0	56	23	3516
2017	Visible minority	25	31	17	10	9	8	0	62	20	962
2017	Non-visible minority	21	31	18	13	9	8	0	57	24	3805
2014	Visible minority	24	32	16	8	9	10	0	63	19	948
2014	Non-visible minority	23	34	17	11	7	8	0	62	19	4144
2011	Visible minority	24	31	18	10	9	9	0	60	20	870
2011	Non-visible minority	21	31	18	12	10	7	0	56	24	4280

Question 35. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	28	30	19	9	11	3	0	60	20	937
2019	Non-visible minority	20	32	19	17	9	3	0	54	26	3435
2018	Visible minority	26	27	21	11	11	3	0	55	23	917
2018	Non-visible minority	17	30	21	17	12	2	0	49	30	3514
2017	Visible minority	23	32	19	12	10	3	0	57	23	963
2017	Non-visible minority	17	32	19	18	12	3	0	51	30	3805
2014	Visible minority	23	31	19	13	11	4	0	55	25	947
2014	Non-visible minority	19	32	20	16	10	3	0	53	27	4147
2011	Visible minority	22	30	20	12	12	4	1	54	25	867
2011	Non-visible minority	17	31	20	16	14	2	0	49	31	4280
2008	Visible minority	21	29	19	12	15	4	0	52	28	449
2008	Non-visible minority	17	30	18	17	15	2	0	49	33	3099

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	23	29	19	12	10	6	56	24	938
2019	Non-visible minority	15	28	22	19	10	5	46	31	3420
2018	Visible minority	18	28	21	16	11	6	49	28	913
2018	Non-visible minority	11	25	25	21	13	5	39	36	3506
2017	Visible minority	17	30	20	15	11	6	50	28	963
2017	Non-visible minority	11	28	21	21	13	5	42	36	3801
2014	Visible minority	18	28	21	15	11	6	50	28	944
2014	Non-visible minority	13	29	22	20	11	5	43	33	4141
2011	Visible minority	13	35	21	15	9	8	52	26	870
2011	Non-visible minority	9	28	21	23	13	5	39	38	4274
2008	Visible minority	12	29	17	21	14	8	44	38	450
2008	Non-visible minority	8	28	20	24	15	5	38	42	3100

Question 37. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	24	29	18	14	11	4	55	26	940
2019	Non-visible minority	14	29	21	20	12	3	45	34	3437
2018	Visible minority	21	27	21	16	12	3	49	29	920
2018	Non-visible minority	11	29	21	22	15	3	41	38	3513
2017	Visible minority	20	30	20	14	12	4	53	27	961
2017	Non-visible minority	11	31	19	22	13	3	44	36	3801
2014	Visible minority	21	33	19	12	12	3	56	25	946
2014	Non-visible minority	12	32	19	21	12	3	46	35	4142
2011	Visible minority	18	34	17	18	10	4	54	29	870
2011	Non-visible minority	10	32	18	24	14	3	42	39	4274
2008	Visible minority	15	30	19	18	15	3	47	33	449
2008	Non-visible minority	11	33	17	23	14	2	45	38	3099

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	33	20	11	8	7	14	5	67	19	943
2019	Non-visible minority	32	21	13	6	5	18	5	69	15	3438

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My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	33	42	14	5	4	1	76	10	938
2019	Non-visible minority	23	45	19	9	3	1	69	12	3437
2018	Visible minority	31	41	15	7	5	1	73	12	918
2018	Non-visible minority	22	45	18	11	4	0	67	14	3497
2017	Visible minority	32	40	15	7	5	1	72	13	959
2017	Non-visible minority	23	45	18	9	5	1	69	14	3804
2014	Visible minority	34	41	12	6	5	2	76	12	948
2014	Non-visible minority	26	45	16	9	4	1	72	13	4146
2011	Visible minority	36	40	14	5	4	1	76	9	868
2011	Non-visible minority	27	43	16	9	4	1	70	14	4275

Question 40. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	17	35	20	15	10	3	0	54	26	933
2019	Non-visible minority	10	30	21	25	12	2	0	41	38	3426

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	32	38	13	8	5	3	1	73	13	940
2019	Non-visible minority	31	42	13	8	4	1	1	74	12	3432
2018	Visible minority	32	39	13	8	5	2	1	73	13	917
2018	Non-visible minority	32	42	12	9	4	1	0	75	12	3502
2017	Visible minority	35	40	11	6	4	3	1	78	11	959
2017	Non-visible minority	35	40	11	8	4	2	1	77	12	3799
2014	Visible minority	42	36	9	5	4	2	1	81	10	948
2014	Non-visible minority	41	39	9	6	3	1	1	81	10	4147
2011	Visible minority	40	36	10	6	5	3	1	79	11	868
2011	Non-visible minority	36	37	11	8	5	3	1	76	13	4273
2008	Visible minority	26	33	15	12	8	5	0	62	22	449
2008	Non-visible minority	27	34	13	12	8	5	1	65	21	3095

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	32	38	16	6	6	3	72	12	937
2019	Non-visible minority	29	41	19	6	3	1	71	10	3426
2018	Visible minority	33	36	17	6	6	2	70	12	918
2018	Non-visible minority	30	41	18	7	4	1	71	11	3489

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	21	28	18	12	13	7	2	53	27	933
2019	Non-visible minority	17	29	19	15	13	6	2	50	30	3431
2018	Visible minority	19	26	20	14	14	4	2	49	30	914
2018	Non-visible minority	15	29	18	17	14	6	2	47	33	3506
2017	Visible minority	16	26	18	15	15	7	3	46	34	957
2017	Non-visible minority	16	29	16	17	14	6	2	49	34	3796
2014	Visible minority	19	22	18	15	19	6	1	44	36	948
2014	Non-visible minority	16	25	17	18	15	6	2	45	36	4146
2011	Visible minority	16	25	17	15	17	9	2	46	36	869
2011	Non-visible minority	15	25	17	18	16	8	2	44	38	4282

Question 44. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	20	30	19	13	16	2	51	29	939
2019	Non-visible minority	17	30	20	19	12	2	48	32	3444
2018	Visible minority	17	30	19	16	17	2	47	34	913
2018	Non-visible minority	12	30	21	20	14	1	44	35	3499
2017	Visible minority	18	31	16	16	17	2	50	34	960
2017	Non-visible minority	16	33	19	19	11	2	49	31	3804
2014	Visible minority	16	29	19	16	17	2	46	35	947
2014	Non-visible minority	14	32	18	20	13	2	47	34	4142
2011	Visible minority	17	30	19	19	14	1	48	33	869
2011	Non-visible minority	14	32	19	20	14	1	47	34	4277
2008	Visible minority	16	33	17	18	14	3	50	33	450
2008	Non-visible minority	13	32	20	19	14	1	46	34	3099

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	21	25	15	14	22	2	2	47	37	940
2019	Non-visible minority	17	28	17	18	17	2	2	46	36	3444
2018	Visible minority	17	25	15	16	23	2	1	44	40	917
2018	Non-visible minority	14	26	18	19	19	1	2	42	40	3500
2017	Visible minority	19	27	14	13	22	3	1	48	37	957
2017	Non-visible minority	16	29	15	19	17	2	2	47	37	3800
2014	Visible minority	18	24	15	18	22	2	1	43	42	948
2014	Non-visible minority	15	26	16	20	20	2	1	43	41	4146
2011	Visible minority	17	26	14	18	21	3	1	45	41	869
2011	Non-visible minority	14	28	16	18	21	1	2	43	40	4277
2008	Visible minority	17	34	13	15	18	2	0	52	34	449
2008	Non-visible minority	15	33	14	18	17	1	1	49	36	3098

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	47	27	13	4	4	1	4	78	8	942
2019	Non-visible minority	47	25	14	6	3	1	4	76	9	3441

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	46	15	9	8	9	3	10	70	19	940
2019	Non-visible minority	52	12	10	5	6	2	12	75	14	3438

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	31	26	20	10	9	2	3	60	19	942
2019	Non-visible minority	36	25	20	9	5	2	3	64	16	3434

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	29	24	20	11	11	3	3	55	23	939
2019	Non-visible minority	35	23	18	11	6	3	4	62	18	3425

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	27	21	16	13	16	3	3	52	31	937
2019	Non-visible minority	33	18	17	14	13	2	4	54	29	3432

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	63	16	6	4	4	4	4	85	9	936
2019	Non-visible minority	61	16	9	5	3	2	4	82	8	3430

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	50	16	11	6	7	8	2	74	14	935
2019	Non-visible minority	77	8	4	2	2	3	4	91	4	3427

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	63	12	5	3	4	3	10	87	7	938
2019	Non-visible minority	78	7	3	1	1	2	8	94	3	3423

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	19	36	24	10	6	4	1	58	17	942
2019	Non-visible minority	19	41	21	12	4	3	1	62	16	3439
2018	Visible minority	17	31	26	10	10	5	0	51	21	916
2018	Non-visible minority	16	36	25	13	7	3	0	54	20	3511
2017	Visible minority	18	34	22	11	9	6	0	55	21	958
2017	Non-visible minority	18	36	22	13	6	4	0	56	20	3805

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	34	41	11	8	5	1	76	13	938
2019	Non-visible minority	34	42	13	6	3	1	77	9	3427
2018	Visible minority	38	36	12	8	5	1	75	13	919
2018	Non-visible minority	38	41	12	6	2	1	80	8	3507
2017	Visible minority	36	36	13	7	6	2	74	13	960
2017	Non-visible minority	36	43	12	5	2	2	81	7	3805
2014	Visible minority	41	34	12	6	5	2	77	11	948
2014	Non-visible minority	42	38	10	5	2	2	82	7	4146
2011	Visible minority	30	38	14	8	7	4	71	15	870
2011	Non-visible minority	31	41	15	6	4	2	74	11	4274

Question 49. My department or agency implements activities and practices that support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	39	37	12	4	6	2	0	77	10	938
2019	Non-visible minority	42	38	13	4	2	2	1	82	5	3427
2018	Visible minority	39	37	10	7	6	1	0	77	13	919
2018	Non-visible minority	41	38	13	3	2	3	0	81	5	3508
2017	Visible minority	36	36	13	6	7	2	0	73	13	958
2017	Non-visible minority	40	38	14	3	2	2	0	81	5	3807
2014	Visible minority	44	32	12	4	6	2	0	78	10	948
2014	Non-visible minority	47	34	11	3	2	3	1	84	4	4147

Question 50. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	46	36	9	4	5	0	82	9	941
2019	Non-visible minority	43	37	11	5	3	0	81	9	3435
2018	Visible minority	43	36	12	4	5	1	80	8	919
2018	Non-visible minority	40	39	11	6	3	0	79	10	3502
2017	Visible minority	42	38	9	6	5	1	81	10	960
2017	Non-visible minority	40	39	10	7	3	0	79	10	3805
2014	Visible minority	45	36	9	5	6	1	81	11	947
2014	Non-visible minority	44	36	11	5	3	0	81	9	4143
2011	Visible minority	35	40	12	6	5	1	76	12	870
2011	Non-visible minority	36	39	13	7	5	0	75	12	4268
2008	Visible minority	29	41	16	7	7	1	71	13	450
2008	Non-visible minority	30	40	14	9	7	0	70	16	3095

Question 51. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	38	32	15	7	7	1	71	14	941
2019	Non-visible minority	31	34	18	11	6	0	65	16	3434
2018	Visible minority	36	30	18	7	7	1	67	15	921
2018	Non-visible minority	26	35	20	12	7	1	61	19	3504
2017	Visible minority	36	32	17	7	7	0	68	14	959
2017	Non-visible minority	28	34	19	11	7	1	63	18	3803
2014	Visible minority	32	36	17	7	6	1	69	14	947
2014	Non-visible minority	27	37	18	11	7	1	64	18	4147
2011	Visible minority	31	36	18	8	5	1	68	14	869
2011	Non-visible minority	27	37	20	10	6	1	64	16	4281

Question 52. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	35	35	15	8	7	1	70	15	936
2019	Non-visible minority	29	37	17	11	5	0	66	16	3420
2018	Visible minority	34	32	18	10	6	0	66	16	912
2018	Non-visible minority	26	37	18	13	6	0	63	19	3501
2017	Visible minority	33	35	16	9	7	0	68	16	962
2017	Non-visible minority	27	36	17	13	6	0	63	19	3803
2014	Visible minority	30	37	17	9	7	1	67	16	945
2014	Non-visible minority	26	39	17	12	6	0	65	18	4147
2011	Visible minority	28	38	19	9	6	0	66	15	869
2011	Non-visible minority	24	40	17	12	6	0	64	19	4282
2008	Visible minority	22	40	21	9	7	0	62	17	448
2008	Non-visible minority	24	41	14	13	7	0	65	20	3096

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	29	24	18	12	13	3	1	55	26	944
2019	Non-visible minority	26	25	21	15	9	4	0	54	24	3439
2018	Visible minority	28	24	19	13	14	2	0	53	28	920
2018	Non-visible minority	23	25	22	15	10	3	0	50	26	3506
2017	Visible minority	28	24	15	15	12	5	0	55	29	957
2017	Non-visible minority	25	26	20	14	9	5	1	54	25	3805
2014	Visible minority	26	26	17	13	13	4	1	55	27	948
2014	Non-visible minority	24	28	21	13	9	5	0	55	24	4147
2011	Visible minority	25	25	18	14	13	4	0	53	28	869
2011	Non-visible minority	26	26	19	13	10	5	0	55	24	4280
2008	Visible minority	16	28	18	15	17	5	0	47	34	448
2008	Non-visible minority	23	29	18	15	9	5	0	55	26	3098

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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2019	Visible minority	26	33	41	943
2019	Non-visible minority	24	39	37	3447
2018	Visible minority	27	32	41	920
2018	Non-visible minority	23	40	37	3515
2017	Visible minority	25	33	42	963
2017	Non-visible minority	23	43	34	3804
2014	Visible minority	24	37	38	948
2014	Non-visible minority	21	44	35	4146
2011	Visible minority	25	36	39	871
2011	Non-visible minority	21	47	32	4277

Question 55. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2019	Visible minority	2	36	36	4	19	3	236
2019	Non-visible minority	19	31	27	4	14	5	797
2018	Visible minority	6	32	43	2	12	6	246
2018	Non-visible minority	20	30	29	6	8	6	794
2017	Visible minority	6	40	30	7	10	7	235
2017	Non-visible minority	20	34	26	6	9	5	861
2014	Visible minority	6	43	32	9	9999	10	231
2014	Non-visible minority	19	35	23	12	9999	12	874
2011	Visible minority	6	38	43	4	9999	9	226
2011	Non-visible minority	21	32	29	8	9999	11	926

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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	33	48	10	4	1	1	2	85	5	942
2019	Non-visible minority	33	49	8	5	1	1	2	85	7	3432

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	50	31	8	3	2	4	2	86	5	939
2019	Non-visible minority	55	29	7	3	1	3	2	89	4	3430

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	14	86	941
2019	Non-visible minority	11	89	3436
2018	Visible minority	16	84	920
2018	Non-visible minority	12	88	3515

Question 59a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	51	49	136
2019	Non-visible minority	51	49	362
2018	Visible minority	46	54	151
2018	Non-visible minority	50	50	427

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	61	39	136
2019	Non-visible minority	56	44	362
2018	Visible minority	67	33	151
2018	Non-visible minority	57	43	427

Question 59c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	9	91	136
2019	Non-visible minority	8	92	362
2018	Visible minority	13	87	151
2018	Non-visible minority	8	92	427

Question 59f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	8	92	136
2019	Non-visible minority	11	89	362
2018	Visible minority	13	87	151
2018	Non-visible minority	11	89	427

Question 59g. From whom did you experience harassment on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	4	96	136
2019	Non-visible minority	4	96	362
2018	Visible minority	5	95	151
2018	Non-visible minority	3	97	427

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	42	58	134
2019	Non-visible minority	38	62	356
2018	Visible minority	42	58	151
2018	Non-visible minority	38	62	426

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	43	57	134
2019	Non-visible minority	40	60	356
2018	Visible minority	40	60	151
2018	Non-visible minority	43	57	426

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	42	58	134
2019	Non-visible minority	47	53	356
2018	Visible minority	42	58	151
2018	Non-visible minority	45	55	426

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	35	65	134
2019	Non-visible minority	39	61	356
2018	Visible minority	41	59	151
2018	Non-visible minority	39	61	426

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	22	78	134
2019	Non-visible minority	31	69	356
2018	Visible minority	32	68	151
2018	Non-visible minority	36	64	426

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	41	59	134
2019	Non-visible minority	57	43	356
2018	Visible minority	50	50	151
2018	Non-visible minority	49	51	426

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	26	74	134
2019	Non-visible minority	35	65	356
2018	Visible minority	20	80	151
2018	Non-visible minority	32	68	426

Question 60i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	4	96	134
2019	Non-visible minority	5	95	356
2018	Visible minority	4	96	151
2018	Non-visible minority	8	92	426

Question 60j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	16	84	134
2019	Non-visible minority	10	90	356
2018	Visible minority	12	88	151
2018	Non-visible minority	13	87	426

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	48	52	134
2019	Non-visible minority	45	55	356
2018	Visible minority	57	43	151
2018	Non-visible minority	48	52	426

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	26	74	134
2019	Non-visible minority	27	73	356
2018	Visible minority	31	69	151
2018	Non-visible minority	25	75	426

Question 60m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	20	80	134
2019	Non-visible minority	17	83	356
2018	Visible minority	10	90	151
2018	Non-visible minority	16	84	426

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	52	48	132
2019	Non-visible minority	55	45	355
2018	Visible minority	53	47	151
2018	Non-visible minority	57	43	427

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	28	72	132
2019	Non-visible minority	26	74	355
2018	Visible minority	30	70	151
2018	Non-visible minority	26	74	427

Question 61c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	7	93	132
2019	Non-visible minority	9	91	355
2018	Visible minority	7	93	151
2018	Non-visible minority	10	90	427

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	21	79	132
2019	Non-visible minority	21	79	355
2018	Visible minority	22	78	151
2018	Non-visible minority	19	81	427

Question 61e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	12	88	132
2019	Non-visible minority	13	87	355
2018	Visible minority	15	85	151
2018	Non-visible minority	12	88	427

Question 61f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	8	92	132
2019	Non-visible minority	7	93	355
2018	Visible minority	10	90	151
2018	Non-visible minority	7	93	427

Question 61g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	14	86	132
2019	Non-visible minority	14	86	355
2018	Visible minority	10	90	151
2018	Non-visible minority	12	88	427

Question 61h. What action(s) did you take to address the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	7	93	132
2019	Non-visible minority	14	86	355
2018	Visible minority	7	93	151
2018	Non-visible minority	10	90	427

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	27	73	132
2019	Non-visible minority	25	75	355
2018	Visible minority	22	78	151
2018	Non-visible minority	23	77	427

Question 62a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	9	91	120
2019	Non-visible minority	10	90	329
2018	Visible minority	19	81	137
2018	Non-visible minority	8	92	396

Question 62b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	26	74	120
2019	Non-visible minority	23	77	329
2018	Visible minority	18	82	137
2018	Non-visible minority	18	82	396

Question 62c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	11	89	120
2019	Non-visible minority	7	93	329
2018	Visible minority	11	89	137
2018	Non-visible minority	8	92	396

Question 62d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	8	92	120
2019	Non-visible minority	7	93	329
2018	Visible minority	6	94	137
2018	Non-visible minority	7	93	396

Question 62e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	9	91	120
2019	Non-visible minority	13	87	329
2018	Visible minority	14	86	137
2018	Non-visible minority	13	87	396

Question 62f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	7	93	120
2019	Non-visible minority	11	89	329
2018	Visible minority	9	91	137
2018	Non-visible minority	9	91	396

Question 62h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	13	87	120
2019	Non-visible minority	10	90	329
2018	Visible minority	12	88	137
2018	Non-visible minority	9	91	396

Question 62i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	14	86	120
2019	Non-visible minority	13	87	329
2018	Visible minority	12	88	137
2018	Non-visible minority	13	87	396

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	29	71	120
2019	Non-visible minority	33	67	329
2018	Visible minority	26	74	137
2018	Non-visible minority	30	70	396

Question 62k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	10	90	120
2019	Non-visible minority	8	92	329
2018	Visible minority	11	89	137
2018	Non-visible minority	10	90	396

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	50	50	120
2019	Non-visible minority	50	50	329
2018	Visible minority	43	57	137
2018	Non-visible minority	47	53	396

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	58	42	120
2019	Non-visible minority	57	43	329
2018	Visible minority	42	58	137
2018	Non-visible minority	56	44	396

Question 62o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	6	94	120
2019	Non-visible minority	5	95	329
2018	Visible minority	8	92	137
2018	Non-visible minority	3	97	396

Question 62p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	13	87	120
2019	Non-visible minority	14	86	329
2018	Visible minority	9	91	137
2018	Non-visible minority	15	85	396

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	16	84	937
2019	Non-visible minority	15	85	3435

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	23	21	21	7	7	16	6	56	18	942
2019	Non-visible minority	16	20	20	10	7	21	7	49	23	3446
2018	Visible minority	21	22	22	7	7	17	4	54	18	918
2018	Non-visible minority	14	22	21	11	8	20	5	47	24	3507
2017	Visible minority	18	21	19	7	10	18	7	52	23	963
2017	Non-visible minority	14	21	20	10	9	20	6	48	25	3806
2014	Visible minority	22	21	20	6	10	18	4	54	21	948
2014	Non-visible minority	17	22	19	10	8	19	6	51	23	4147

Question 65. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	35	29	16	7	5	6	1	70	13	944
2019	Non-visible minority	31	34	17	7	4	5	1	69	12	3439
2018	Visible minority	32	32	18	6	5	5	1	69	12	918
2018	Non-visible minority	26	36	18	9	5	5	1	66	15	3506
2017	Visible minority	28	31	16	7	7	10	1	67	15	963
2017	Non-visible minority	25	35	18	9	6	7	1	65	16	3803
2014	Visible minority	32	31	17	6	7	6	1	67	15	947
2014	Non-visible minority	29	35	17	7	5	6	1	69	13	4146
2011	Visible minority	34	35	14	7	5	5	0	72	12	869
2011	Non-visible minority	29	39	15	8	5	4	0	71	13	4278

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	13	87	939
2019	Non-visible minority	5	95	3438
2018	Visible minority	16	84	916
2018	Non-visible minority	6	94	3511

Question 67a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	39	61	130
2019	Non-visible minority	30	70	183
2018	Visible minority	29	71	149
2018	Non-visible minority	34	66	220

Question 67b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	81	19	130
2019	Non-visible minority	76	24	183
2018	Visible minority	81	19	149
2018	Non-visible minority	80	20	220

Question 67e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	7	93	130
2019	Non-visible minority	5	95	183
2018	Visible minority	5	95	149
2018	Non-visible minority	3	97	220

Question 67f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	9	91	130
2019	Non-visible minority	10	90	183
2018	Visible minority	12	88	149
2018	Non-visible minority	7	93	220

Question 67g. From whom did you experience discrimination on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	11	89	130
2019	Non-visible minority	13	87	183
2018	Visible minority	7	93	149
2018	Non-visible minority	6	94	220

Question 68a. Please indicate the type of discrimination you experienced. Race
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	55	45	126
2019	Non-visible minority	11	89	181
2018	Visible minority	57	43	148
2018	Non-visible minority	11	89	219

Question 68b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	42	58	126
2019	Non-visible minority	13	87	181
2018	Visible minority	50	50	148
2018	Non-visible minority	11	89	219

Question 68c. Please indicate the type of discrimination you experienced. Colour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	33	67	126
2019	Non-visible minority	5	95	181
2018	Visible minority	39	61	148
2018	Non-visible minority	5	95	219

Question 68d. Please indicate the type of discrimination you experienced. Religion
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	13	87	126
2019	Non-visible minority	5	95	181
2018	Visible minority	17	83	148
2018	Non-visible minority	7	93	219

Question 68e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	26	74	126
2019	Non-visible minority	34	66	181
2018	Visible minority	20	80	148
2018	Non-visible minority	32	68	219

Question 68f. Please indicate the type of discrimination you experienced. Sex
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	19	81	126
2019	Non-visible minority	36	64	181
2018	Visible minority	16	84	148
2018	Non-visible minority	37	63	219

Question 68g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	0	100	126
2019	Non-visible minority	3	97	181

Question 68j. Please indicate the type of discrimination you experienced. Family status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	10	90	126
2019	Non-visible minority	24	76	181
2018	Visible minority	11	89	148
2018	Non-visible minority	18	82	219

Question 68l. Please indicate the type of discrimination you experienced. Disability
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	11	89	126
2019	Non-visible minority	19	81	181
2018	Visible minority	6	94	148
2018	Non-visible minority	16	84	219

Question 68n. Please indicate the type of discrimination you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	17	83	126
2019	Non-visible minority	20	80	181
2018	Visible minority	9	91	148
2018	Non-visible minority	21	79	219

Question 69a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	31	69	125
2019	Non-visible minority	26	74	181
2018	Visible minority	22	78	149
2018	Non-visible minority	24	76	220

Question 69b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	16	84	125
2019	Non-visible minority	10	90	181
2018	Visible minority	13	87	149
2018	Non-visible minority	13	87	220

Question 69c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	6	94	125
2019	Non-visible minority	5	95	181
2018	Visible minority	6	94	149
2018	Non-visible minority	3	97	220

Question 69d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	17	83	125
2019	Non-visible minority	18	82	181
2018	Visible minority	16	84	149
2018	Non-visible minority	16	84	220

Question 69e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	8	92	125
2019	Non-visible minority	7	93	181
2018	Visible minority	6	94	149
2018	Non-visible minority	4	96	220

Question 69f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	11	89	125
2019	Non-visible minority	6	94	181
2018	Visible minority	8	92	149
2018	Non-visible minority	4	96	220

Question 69g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	11	89	125
2019	Non-visible minority	13	87	181
2018	Visible minority	7	93	149
2018	Non-visible minority	7	93	220

Question 69h. What action(s) did you take to address the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	10	90	125
2019	Non-visible minority	10	90	181
2018	Visible minority	7	93	149
2018	Non-visible minority	8	92	220

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	42	58	125
2019	Non-visible minority	50	50	181
2018	Visible minority	54	46	149
2018	Non-visible minority	52	48	220

Question 70a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	10	90	103
2019	Non-visible minority	6	94	156
2018	Visible minority	3	97	138
2018	Non-visible minority	6	94	212

Question 70b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	17	83	103
2019	Non-visible minority	12	88	156
2018	Visible minority	13	87	138
2018	Non-visible minority	19	81	212

Question 70h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	9	91	103
2019	Non-visible minority	9	91	156
2018	Visible minority	8	92	138
2018	Non-visible minority	9	91	212

Question 70i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	8	92	103
2019	Non-visible minority	6	94	156
2018	Visible minority	8	92	138
2018	Non-visible minority	5	95	212

Question 70j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	21	79	103
2019	Non-visible minority	31	69	156
2018	Visible minority	25	75	138
2018	Non-visible minority	26	74	212

Question 70k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	7	93	103
2019	Non-visible minority	9	91	156
2018	Visible minority	6	94	138
2018	Non-visible minority	5	95	212

Question 70l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	39	61	103
2019	Non-visible minority	48	52	156
2018	Visible minority	44	56	138
2018	Non-visible minority	42	58	212

Question 70n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	56	44	103
2019	Non-visible minority	67	33	156
2018	Visible minority	53	47	138
2018	Non-visible minority	65	35	212

Question 70o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	5	95	103
2019	Non-visible minority	5	95	156
2018	Visible minority	9	91	138
2018	Non-visible minority	2	98	212

Question 70p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	14	86	103
2019	Non-visible minority	8	92	156
2018	Visible minority	9	91	138
2018	Non-visible minority	14	86	212

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	15	85	939
2019	Non-visible minority	8	92	3438

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	21	19	21	6	7	20	7	55	17	943
2019	Non-visible minority	18	19	23	4	3	26	7	56	10	3431
2018	Visible minority	20	21	22	7	6	19	5	54	17	919
2018	Non-visible minority	17	22	24	5	3	25	5	55	10	3511
2017	Visible minority	18	21	20	5	7	23	6	55	17	962
2017	Non-visible minority	17	19	22	4	3	29	6	56	11	3802
2014	Visible minority	22	21	21	5	7	22	4	57	15	948
2014	Non-visible minority	18	20	21	4	3	28	7	59	10	4146

Question 73. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	33	29	17	6	5	8	2	69	12	945
2019	Non-visible minority	34	33	18	4	2	7	1	73	7	3436
2018	Visible minority	30	31	19	7	5	7	1	66	13	917
2018	Non-visible minority	28	37	20	4	2	7	1	71	7	3511
2017	Visible minority	27	32	18	6	6	10	1	67	13	962
2017	Non-visible minority	30	34	17	4	3	11	1	72	8	3798
2014	Visible minority	32	31	16	5	5	10	0	71	11	948
2014	Non-visible minority	32	35	17	4	2	9	1	75	7	4142
2011	Visible minority	33	36	15	6	3	7	0	74	10	871
2011	Non-visible minority	35	39	14	4	2	6	0	79	6	4275

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Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	22	28	21	13	16	0	1	50	29	943
2019	Non-visible minority	18	29	24	14	15	0	1	47	29	3443
2018	Visible minority	18	27	22	14	17	0	1	46	32	916
2018	Non-visible minority	13	26	25	16	19	0	1	39	35	3513
2017	Visible minority	19	24	22	14	19	1	1	43	34	959
2017	Non-visible minority	16	23	22	16	21	0	1	39	38	3806

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	25	31	23	12	9	0	56	21	941
2019	Non-visible minority	20	30	27	14	9	0	50	24	3440
2018	Visible minority	21	29	27	13	10	0	50	24	915
2018	Non-visible minority	15	28	29	17	11	0	43	28	3507
2017	Visible minority	21	28	25	15	9	2	50	25	960
2017	Non-visible minority	16	29	27	16	11	1	45	27	3802

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	35	31	17	9	6	1	2	67	15	938
2019	Non-visible minority	29	34	21	10	5	0	1	64	15	3425
2018	Visible minority	29	30	23	10	7	1	2	60	17	913
2018	Non-visible minority	23	33	24	13	6	0	1	56	19	3492
2017	Visible minority	26	32	20	11	6	1	4	61	18	956
2017	Non-visible minority	24	33	22	12	7	0	2	58	19	3791

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	20	26	23	14	16	1	1	47	30	939
2019	Non-visible minority	19	25	23	16	15	0	1	45	32	3420
2018	Visible minority	18	22	22	17	18	1	2	42	36	910
2018	Non-visible minority	15	23	25	18	18	0	1	39	36	3494
2017	Visible minority	17	24	23	15	16	1	3	43	32	963
2017	Non-visible minority	17	24	23	19	15	0	1	41	35	3803

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	48	25	13	4	4	0	5	77	9	935
2019	Non-visible minority	48	26	12	6	4	0	4	77	10	3433
2018	Visible minority	41	27	15	6	6	0	6	72	12	912
2018	Non-visible minority	43	26	14	6	5	0	5	73	13	3494
2017	Visible minority	38	27	15	7	5	1	7	71	13	957
2017	Non-visible minority	41	27	14	7	5	0	7	73	12	3794

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	32	29	20	10	9	0	61	19	941
2019	Non-visible minority	28	31	21	11	8	1	59	19	3441
2018	Visible minority	24	32	20	11	11	1	56	23	918
2018	Non-visible minority	26	28	24	11	10	0	54	22	3496
2017	Visible minority	25	29	24	13	9	0	54	22	959
2017	Non-visible minority	24	31	24	12	9	0	55	21	3795

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	28	33	22	8	6	2	1	63	14	942
2019	Non-visible minority	27	36	22	10	4	0	1	64	14	3431
2018	Visible minority	24	31	23	11	8	2	2	57	20	913
2018	Non-visible minority	21	37	26	11	5	0	1	59	15	3507
2017	Visible minority	25	30	23	10	7	1	3	57	18	955
2017	Non-visible minority	24	35	23	11	6	1	1	60	17	3791

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	27	32	20	12	7	1	1	61	19	940
2019	Non-visible minority	22	33	25	13	7	0	0	55	20	3436
2018	Visible minority	21	34	23	12	8	1	1	56	20	911
2018	Non-visible minority	18	31	28	15	7	0	1	49	23	3506
2017	Visible minority	21	33	22	11	8	1	3	57	20	958
2017	Non-visible minority	19	32	26	14	8	1	1	51	23	3790

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	30	30	19	11	8	1	1	61	19	938
2019	Non-visible minority	28	32	20	13	7	0	0	60	19	3433
2018	Visible minority	23	31	22	13	9	1	1	55	22	910
2018	Non-visible minority	22	33	24	14	7	0	1	55	21	3503
2017	Visible minority	21	32	21	12	10	1	2	55	23	958
2017	Non-visible minority	23	35	22	13	7	0	1	58	20	3793

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	33	28	15	11	11	1	1	61	23	941
2019	Non-visible minority	40	30	15	8	6	0	0	71	14	3427

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	30	30	20	11	6	1	1	62	18	930
2019	Non-visible minority	27	29	21	12	9	0	0	57	21	3425
2018	Visible minority	26	30	21	13	9	0	0	57	22	906
2018	Non-visible minority	22	30	25	14	9	0	0	52	23	3491
2017	Visible minority	24	31	22	12	8	1	2	57	20	956
2017	Non-visible minority	24	33	22	11	8	0	1	58	19	3783

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	45	27	15	7	5	1	1	73	12	938
2019	Non-visible minority	52	27	12	5	2	0	1	80	8	3421
2018	Visible minority	39	30	14	8	6	1	1	71	14	911
2018	Non-visible minority	49	27	14	6	3	0	1	77	9	3488
2017	Visible minority	44	28	16	6	5	0	2	73	11	961
2017	Non-visible minority	54	25	11	5	2	0	1	81	8	3805

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	59	17	10	3	3	2	6	83	7	942
2019	Non-visible minority	72	14	5	2	2	1	5	91	3	3425
2018	Visible minority	54	24	10	5	3	1	4	81	8	905
2018	Non-visible minority	68	16	7	3	2	0	3	88	5	3500

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	55	18	9	6	8	1	3	76	15	942
2019	Non-visible minority	73	12	6	3	3	0	2	88	6	3433
2018	Visible minority	52	19	9	7	9	1	3	74	16	910
2018	Non-visible minority	70	14	6	4	3	1	2	86	7	3496
2017	Visible minority	53	18	10	7	8	1	3	74	15	960
2017	Non-visible minority	70	15	6	3	3	1	2	88	7	3804

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	53	27	9	6	4	1	81	10	936
2019	Non-visible minority	52	29	12	4	3	0	81	7	3425
2018	Visible minority	48	28	12	6	5	2	77	11	917
2018	Non-visible minority	47	31	13	6	3	1	78	9	3500
2017	Visible minority	47	29	11	7	4	2	78	11	956
2017	Non-visible minority	51	29	11	5	3	1	81	8	3798

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	54	21	11	5	8	0	2	76	13	938
2019	Non-visible minority	59	21	10	5	4	0	1	81	9	3418
2018	Visible minority	46	23	11	9	10	0	2	70	19	914
2018	Non-visible minority	51	25	12	6	5	0	1	77	11	3497
2017	Visible minority	47	22	12	7	8	1	3	71	16	954
2017	Non-visible minority	55	23	10	7	4	0	1	79	11	3801

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	58	13	4	2	1	1	21	90	4	936
2019	Non-visible minority	54	12	5	2	1	0	25	89	4	3416
2018	Visible minority	49	14	5	3	1	0	27	86	7	904
2018	Non-visible minority	48	12	6	3	1	0	30	86	5	3485
2017	Visible minority	47	15	6	4	2	1	26	85	8	958
2017	Non-visible minority	50	14	5	2	1	0	27	88	4	3799

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	62	21	8	1	2	1	6	88	3	934
2019	Non-visible minority	63	21	8	3	1	0	4	88	4	3423
2018	Visible minority	55	24	9	4	2	1	6	83	7	906
2018	Non-visible minority	58	23	10	3	1	0	5	86	4	3495
2017	Visible minority	52	24	9	3	2	1	8	84	5	948
2017	Non-visible minority	61	21	8	3	1	0	6	88	4	3790

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	52	19	9	6	11	1	3	73	17	942
2019	Non-visible minority	65	17	7	4	5	0	2	84	9	3438
2018	Visible minority	46	20	9	9	11	1	4	69	21	917
2018	Non-visible minority	61	19	8	5	6	0	3	82	11	3502
2017	Visible minority	45	21	11	8	10	1	5	70	19	961
2017	Non-visible minority	59	20	8	4	5	0	3	82	10	3799

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	54	27	11	2	3	1	3	83	5	939
2019	Non-visible minority	49	31	13	4	2	0	1	81	6	3431
2018	Visible minority	49	28	13	4	3	1	3	79	7	918
2018	Non-visible minority	44	33	15	4	2	0	1	78	6	3493
2017	Visible minority	49	28	14	4	2	1	4	80	6	958
2017	Non-visible minority	46	33	12	4	2	0	2	81	6	3798

Question 75. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	19	33	32	10	5	53	15	945
2019	Non-visible minority	15	34	35	12	3	50	15	3444
2018	Visible minority	14	34	33	13	6	48	19	918
2018	Non-visible minority	10	32	39	15	5	42	19	3519
2017	Visible minority	13	32	36	12	6	45	18	963
2017	Non-visible minority	9	30	41	14	6	39	19	3810

Question 76. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	8	17	39	25	10	0	1	35	25	934
2019	Non-visible minority	9	18	40	24	9	0	0	33	27	3425
2018	Visible minority	8	16	41	25	9	0	1	35	24	913
2018	Non-visible minority	9	20	40	22	9	0	0	31	29	3483
2017	Visible minority	7	17	40	24	9	1	2	35	24	958
2017	Non-visible minority	8	19	42	22	9	0	0	31	27	3796

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	34	39	16	5	4	2	74	9	939
2019	Non-visible minority	32	42	15	7	2	1	76	9	3421
2018	Visible minority	30	42	14	7	5	3	74	12	913
2018	Non-visible minority	30	43	16	7	3	1	74	10	3500
2017	Visible minority	29	42	13	6	6	3	74	13	960
2017	Non-visible minority	28	42	16	8	4	2	72	12	3802

Question 78. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	27	34	18	9	9	3	63	19	938
2019	Non-visible minority	22	37	19	14	7	1	60	21	3438
2018	Visible minority	24	36	17	12	9	2	61	22	916
2018	Non-visible minority	20	36	19	15	8	1	57	23	3505
2017	Visible minority	21	39	18	10	10	2	61	21	961
2017	Non-visible minority	18	37	18	16	10	1	56	26	3801

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	19	81	941
2019	Non-visible minority	15	85	3443
2017	Visible minority	19	81	959
2017	Non-visible minority	15	85	3805
2014	Visible minority	17	83	946
2014	Non-visible minority	14	86	4141

Question 80. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	76	24	184
2019	Non-visible minority	84	16	536
2017	Visible minority	69	31	187
2017	Non-visible minority	75	25	565
2014	Visible minority	71	29	159
2014	Non-visible minority	75	25	575

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	52	27	10	7	3	0	1	80	10	140
2019	Non-visible minority	50	31	7	7	4	1	0	82	11	443
2017	Visible minority	42	41	5	9	1	1	2	84	10	129
2017	Non-visible minority	50	33	5	7	4	0	1	84	11	426
2014	Visible minority	34	43	13	4	6	1	0	77	10	113
2014	Non-visible minority	50	33	5	8	3	0	0	84	10	432

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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	18	33	23	11	11	2	1	19	81	940
2019	Non-visible minority	21	35	21	12	9	2	0	21	79	3435
2018	Visible minority	24	26	23	13	12	2	1	25	75	920
2018	Non-visible minority	23	29	23	12	11	1	0	23	77	3522
2017	Visible minority	20	24	23	14	15	3	1	21	79	962
2017	Non-visible minority	23	26	23	12	13	3	0	24	76	3807

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	52	48	748
2019	Non-visible minority	57	43	2654

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 84. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	51	49	732
2019	Non-visible minority	42	58	2617
2018	Visible minority	43	57	672
2018	Non-visible minority	36	64	2638

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	16	28	19	15	15	1	7	48	32	736
2019	Non-visible minority	9	21	21	20	20	2	7	33	44	2625
2018	Visible minority	15	25	20	16	19	2	4	42	37	674
2018	Non-visible minority	9	23	19	20	22	1	6	34	46	2645
2017	Visible minority	12	25	16	17	22	3	6	40	43	731
2017	Non-visible minority	9	21	15	19	26	2	9	33	50	2819

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	11	23	20	15	25	1	6	36	42	738
2019	Non-visible minority	5	15	19	22	30	2	7	22	57	2625
2018	Visible minority	8	18	18	19	30	3	3	28	53	672
2018	Non-visible minority	3	13	17	23	38	1	5	17	65	2652
2017	Visible minority	6	14	13	19	42	2	4	21	65	731
2017	Non-visible minority	3	10	13	20	48	2	6	13	73	2816

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	45	18	14	7	7	2	7	69	15	929
2019	Non-visible minority	38	20	16	9	9	1	7	63	20	3409
2018	Visible minority	41	19	12	9	7	3	9	68	18	914
2018	Non-visible minority	36	19	16	10	11	1	7	60	22	3504

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Date modified:: 2019-03-01

2019 Public Service Employee Survey Results for Canadian Food Inspection Agency by Question 110. Are you a member of a visible minority group?

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Question 22. In my work unit, individuals behave in a respectful manner.

Question 23. The people I work with value my ideas and opinions.

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I can count on my immediate supervisor to keep his or her promises.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 30. My immediate supervisor seems to care about me as a person.

Question 31. I am satisfied with the quality of supervision I receive.

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Question 35. I have confidence in the senior management of my department or agency.

Question 36. Senior management in my department or agency makes effective and timely decisions.

Question 37. Essential information flows effectively from senior management to staff.

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Question 40. I feel that change is managed well in my department or agency.

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 44. My department or agency does a good job of supporting employee career development.

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 49. My department or agency implements activities and practices that support a diverse workplace.

Question 50. Overall, my department or agency treats me with respect.

Question 51. I would recommend my department or agency as a great place to work.

Question 52. I am satisfied with my department or agency.

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Question 55. Please indicate your reason for leaving.

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Harassment