2019 Public Service Employee Survey Results for Infrastructure Canada by Question 98. What is your first official language?

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Collective Agreements and Terms and Conditions of Employment
Harassment
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	57	34	2	6	1	0	0	91	7	291
2019	First official language - French	55	36	2	6	1	0	0	91	7	203
2017	First official language - English	47	39	2	8	3	0	1	87	11	176
2017	First official language - French	55	38	3	4	1	0	0	93	5	137
2014	First official language - English	48	42	4	6	0	1	0	90	6	165
2014	First official language - French	44	44	5	4	3	0	0	88	7	134
2011	First official language - English	47	44	1	7	1	0	0	91	8	171
2011	First official language - French	58	39	1	3	0	0	0	96	3	133
2008	First official language - English	46	42	3	5	4	0	1	88	9	103
2008	First official language - French	48	39	6	4	2	0	0	87	6	94

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	83	11	2	1	1	1	96	2	292
2019	First official language - French	46	30	7	11	5	0	76	17	202
2017	First official language - English	78	15	3	4	0	1	94	4	176
2017	First official language - French	43	29	13	11	5	0	72	16	136
2014	First official language - English	77	18	2	2	2	0	95	3	165
2014	First official language - French	39	31	7	17	6	0	71	23	134
2011	First official language - English	87	9	1	3	0	0	96	3	171
2011	First official language - French	44	18	13	20	5	1	62	25	133
2008	First official language - English	77	18	1	4	0	0	95	4	104
2008	First official language - French	41	32	2	17	7	0	73	24	94

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	45	28	6	14	7	0	73	21	289
2019	First official language - French	37	38	5	13	7	0	75	20	203
2017	First official language - English	51	25	5	12	6	0	76	18	176
2017	First official language - French	44	37	8	7	4	0	81	11	136
2014	First official language - English	63	23	4	8	2	0	86	10	165
2014	First official language - French	48	32	9	5	4	1	81	10	133
2011	First official language - English	51	37	6	6	1	0	88	6	171
2011	First official language - French	53	26	9	8	4	0	79	12	133

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	35	38	10	14	2	0	0	74	16	292
2019	First official language - French	32	40	15	8	3	0	1	73	12	203
2018	First official language - English	19	48	11	18	3	2	0	67	21	182
2018	First official language - French	31	40	14	10	5	0	0	71	16	131
2017	First official language - English	33	33	12	13	8	0	1	67	21	176
2017	First official language - French	34	34	14	15	2	0	1	68	17	136
2014	First official language - English	39	43	8	8	2	0	0	83	9	165
2014	First official language - French	34	36	15	7	4	1	2	73	12	134
2011	First official language - English	31	42	16	8	2	0	1	74	10	171
2011	First official language - French	38	44	11	4	2	1	2	84	5	133
2008	First official language - English	27	40	10	12	8	1	3	69	21	105
2008	First official language - French	35	35	18	7	2	0	2	72	10	94

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	57	30	5	5	1	0	1	88	6	292
2019	First official language - French	52	33	9	6	1	0	0	85	6	203
2017	First official language - English	52	33	7	7	1	0	1	86	8	174
2017	First official language - French	55	32	9	3	1	0	0	86	4	137
2014	First official language - English	61	24	7	6	1	1	1	86	7	165
2014	First official language - French	45	45	5	2	2	0	0	90	5	134

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	46	26	10	12	6	1	0	72	17	293
2019	First official language - French	44	29	12	10	4	0	1	74	14	203
2018	First official language - English	37	36	8	15	4	0	0	73	19	181
2018	First official language - French	38	31	16	9	4	1	1	70	14	130
2017	First official language - English	41	33	6	14	6	0	0	74	20	175
2017	First official language - French	38	33	13	12	3	0	0	71	16	137
2014	First official language - English	43	33	9	9	4	1	0	77	13	164
2014	First official language - French	39	35	7	11	7	0	0	74	18	134
2011	First official language - English	49	36	6	7	3	0	0	85	9	170
2011	First official language - French	45	34	10	8	2	1	0	79	10	133

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	44	36	8	8	4	0	80	12	289
2019	First official language - French	37	44	8	6	5	0	81	11	203
2018	First official language - English	36	39	9	11	6	0	75	17	179
2018	First official language - French	35	41	11	6	7	0	76	13	130
2017	First official language - English	32	41	14	8	4	0	74	12	176
2017	First official language - French	37	46	5	4	7	0	83	12	137
2014	First official language - English	31	47	9	7	6	0	78	13	165
2014	First official language - French	30	43	13	7	7	0	74	14	134
2011	First official language - English	35	41	10	9	5	1	77	13	170
2011	First official language - French	30	45	14	5	5	1	75	10	133
2008	First official language - English	21	47	10	12	10	0	68	23	105
2008	First official language - French	28	48	12	10	3	0	76	13	94

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	45	36	5	8	5	1	1	82	13	292
2019	First official language - French	42	33	13	8	4	0	0	75	12	202
2018	First official language - English	32	36	13	12	5	2	0	69	18	181
2018	First official language - French	34	33	15	12	6	0	0	67	18	131
2017	First official language - English	31	32	14	12	10	0	1	64	22	176
2017	First official language - French	26	40	14	13	7	0	1	66	20	137
2014	First official language - English	33	41	12	7	6	1	0	74	13	165
2014	First official language - French	31	38	17	8	6	0	0	69	14	133
2011	First official language - English	36	34	14	11	5	0	0	70	16	171
2011	First official language - French	31	36	16	12	4	1	0	67	16	133

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	33	41	9	13	4	75	16	291
2019	First official language - French	36	40	13	9	3	76	12	200
2018	First official language - English	25	40	13	14	7	65	21	181
2018	First official language - French	25	45	11	12	7	70	19	131
2017	First official language - English	24	39	14	17	6	63	23	176
2017	First official language - French	25	43	13	14	4	68	18	137

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	54	34	5	4	2	0	0	89	6	292
2019	First official language - French	53	33	8	3	2	1	0	87	5	200
2018	First official language - English	51	38	6	3	1	0	0	89	4	180
2018	First official language - French	50	39	4	4	1	1	1	91	6	131
2017	First official language - English	47	42	4	4	2	0	1	90	6	176
2017	First official language - French	47	35	10	5	2	0	0	82	8	136
2014	First official language - English	55	31	10	3	2	0	0	86	5	165
2014	First official language - French	39	44	13	2	1	1	0	83	4	134
2011	First official language - English	51	38	4	4	2	1	0	90	6	171
2011	First official language - French	40	45	9	2	3	1	0	86	5	133
2008	First official language - English	44	34	7	7	9	0	0	78	15	105
2008	First official language - French	49	30	12	6	3	0	0	79	10	94

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	47	33	8	7	5	0	80	12	293
2019	First official language - French	36	42	9	9	5	0	78	13	201
2018	First official language - English	33	37	7	15	7	1	70	22	181
2018	First official language - French	37	33	15	11	4	0	70	14	131
2017	First official language - English	32	39	10	8	11	0	71	19	175
2017	First official language - French	29	41	15	10	6	0	70	16	137

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	53	30	11	2	2	1	85	4	292
2019	First official language - French	45	41	9	4	2	0	86	6	200
2018	First official language - English	46	35	11	3	4	1	82	7	180
2018	First official language - French	52	32	9	5	2	0	84	7	130
2017	First official language - English	50	39	6	5	1	0	89	5	176
2017	First official language - French	45	41	7	3	3	0	87	6	136
2014	First official language - English	59	28	9	2	2	0	87	5	165
2014	First official language - French	55	31	12	1	1	0	86	3	134
2011	First official language - English	50	40	6	2	2	0	90	3	171
2011	First official language - French	55	35	6	2	2	0	90	4	133

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	42	36	9	8	4	1	1	78	13	293
2019	First official language - French	41	38	9	7	4	0	0	79	12	200
2018	First official language - English	34	37	8	14	7	1	0	71	21	180
2018	First official language - French	37	34	17	9	3	0	0	71	12	130
2017	First official language - English	37	38	11	10	4	0	0	75	14	176
2017	First official language - French	36	40	12	6	5	1	0	77	11	136
2014	First official language - English	36	41	11	8	3	2	0	79	11	165
2014	First official language - French	27	45	12	10	5	0	0	73	15	134
2011	First official language - English	36	43	9	6	6	0	1	79	11	171
2011	First official language - French	41	37	11	9	2	0	0	78	11	133

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	44	31	10	9	4	1	76	14	291
2019	First official language - French	42	37	12	6	2	0	80	8	202
2018	First official language - English	31	33	15	12	7	1	65	19	180
2018	First official language - French	40	25	20	9	6	0	65	15	130
2017	First official language - English	40	36	10	9	5	0	76	15	176
2017	First official language - French	33	38	16	8	5	0	71	13	136
2014	First official language - English	39	37	11	9	3	1	76	12	165
2014	First official language - French	32	44	12	6	6	0	76	12	134

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	44	36	9	7	3	1	1	81	10	290
2019	First official language - French	34	44	14	6	2	0	0	78	8	200
2018	First official language - English	29	27	22	13	7	2	0	57	21	181
2018	First official language - French	34	34	21	6	4	0	1	68	11	130
2017	First official language - English	40	30	12	12	5	0	0	71	17	176
2017	First official language - French	32	43	12	6	6	0	0	75	12	136
2014	First official language - English	43	40	7	7	2	0	0	83	10	165
2014	First official language - French	36	41	17	2	3	1	0	78	5	133
2011	First official language - English	42	38	13	5	2	1	0	80	7	171
2011	First official language - French	41	41	8	3	5	1	1	84	8	133

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	51	30	9	5	4	1	0	82	9	292
2019	First official language - French	42	43	5	5	4	0	0	86	9	202
2018	First official language - English	38	34	12	10	5	0	0	72	16	181
2018	First official language - French	38	38	12	8	4	0	0	76	12	131
2017	First official language - English	35	39	16	8	3	0	0	74	10	176
2017	First official language - French	38	40	7	8	5	1	0	79	13	135
2014	First official language - English	42	39	10	6	3	0	0	81	9	165
2014	First official language - French	33	45	14	3	5	0	0	78	8	134
2011	First official language - English	47	37	7	6	2	0	1	84	9	170
2011	First official language - French	37	47	11	2	2	1	0	84	5	133
2008	First official language - English	32	46	6	7	10	0	0	78	16	105
2008	First official language - French	37	36	18	6	2	0	0	73	9	94

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	29	32	18	9	9	1	0	62	19	291
2019	First official language - French	28	31	22	13	6	0	1	59	19	203
2018	First official language - English	25	26	26	10	13	0	0	51	23	182
2018	First official language - French	25	29	19	15	11	0	0	54	26	132
2017	First official language - English	29	33	23	8	7	0	0	62	15	176
2017	First official language - French	26	38	20	10	5	1	0	64	15	137
2014	First official language - English	43	25	16	11	5	0	1	69	15	165
2014	First official language - French	32	35	17	7	8	0	0	67	15	134
2011	First official language - English	35	39	15	8	3	0	0	74	11	171
2011	First official language - French	33	40	18	5	3	1	0	74	8	131
2008	First official language - English	35	31	14	11	7	0	1	67	18	105
2008	First official language - French	31	45	12	11	2	0	0	76	13	94

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	11	28	33	19	6	1	0	26	40	292
2019	First official language - French	16	31	31	15	5	0	1	20	48	203
2018	First official language - English	12	35	32	15	4	1	1	19	48	181
2018	First official language - French	15	29	33	16	6	0	1	22	45	129
2017	First official language - English	16	17	40	17	4	1	4	22	35	175
2017	First official language - French	11	31	32	16	6	1	3	23	44	137
2014	First official language - English	12	13	47	17	8	2	1	26	26	165
2014	First official language - French	10	28	33	21	7	0	2	28	38	134
2011	First official language - English	7	16	46	20	9	1	2	29	24	171
2011	First official language - French	8	26	39	17	9	0	1	26	34	131
2008	First official language - English	17	24	34	16	5	0	4	22	43	105
2008	First official language - French	15	23	41	12	4	1	3	17	40	94

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	10	16	30	25	14	3	1	41	28	292
2019	First official language - French	10	24	30	19	11	4	1	31	37	203
2018	First official language - English	21	29	24	12	9	4	2	22	52	182
2018	First official language - French	14	37	25	15	7	1	1	22	53	129
2017	First official language - English	17	24	27	17	9	2	4	28	44	176
2017	First official language - French	8	29	30	13	13	3	5	28	39	136
2014	First official language - English	9	13	38	20	15	3	2	37	23	165
2014	First official language - French	7	21	30	25	14	1	2	41	28	134
2011	First official language - English	3	13	25	34	21	2	2	57	17	171
2011	First official language - French	4	12	34	23	17	7	4	44	18	132
2008	First official language - English	10	25	27	19	18	0	2	38	35	105
2008	First official language - French	11	24	32	19	10	2	2	30	37	94

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	10	22	26	26	13	1	1	39	34	292
2019	First official language - French	14	19	31	22	11	1	2	33	35	203
2018	First official language - English	12	21	35	22	6	3	2	29	35	181
2018	First official language - French	13	24	35	13	12	3	0	25	38	129
2017	First official language - English	15	20	35	20	5	1	5	26	37	175
2017	First official language - French	10	26	30	22	10	0	2	33	37	137
2014	First official language - English	17	25	35	13	7	2	2	21	43	165
2014	First official language - French	15	36	31	10	8	0	0	18	50	134
2011	First official language - English	7	18	34	28	9	1	2	38	26	171
2011	First official language - French	11	19	28	24	13	2	2	39	32	132
2008	First official language - English	10	18	38	19	10	1	4	31	29	105
2008	First official language - French	20	14	32	19	4	4	5	26	38	93

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	16	26	30	20	7	1	1	27	42	292
2019	First official language - French	16	28	31	16	8	1	0	24	44	203
2018	First official language - English	17	25	35	17	5	2	0	22	43	180
2018	First official language - French	18	31	31	11	7	0	1	18	50	129
2017	First official language - English	13	28	23	18	14	0	4	34	42	170
2017	First official language - French	10	28	36	17	7	0	2	24	39	137
2014	First official language - English	9	20	35	24	10	2	1	34	30	163
2014	First official language - French	11	22	36	23	7	0	1	30	34	133
2011	First official language - English	5	9	45	30	8	1	2	39	14	170
2011	First official language - French	5	16	44	20	12	2	1	33	22	132
2008	First official language - English	6	27	34	25	6	1	2	31	33	105
2008	First official language - French	11	17	34	24	11	1	2	36	29	94

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	16	19	29	19	11	3	2	32	37	291
2019	First official language - French	12	25	29	18	14	0	3	33	38	203
2018	First official language - English	26	25	27	13	6	2	2	20	52	181
2018	First official language - French	14	32	27	15	6	2	3	22	49	129
2017	First official language - English	24	19	21	21	7	1	7	30	47	175
2017	First official language - French	14	27	33	12	9	1	3	22	43	136
2014	First official language - English	10	23	30	22	11	2	1	34	34	164
2014	First official language - French	19	21	28	19	9	1	3	30	41	134
2011	First official language - English	6	14	37	29	12	2	1	41	20	171
2011	First official language - French	9	19	29	21	15	2	5	39	30	133
2008	First official language - English	16	18	32	17	10	2	5	29	37	104
2008	First official language - French	9	21	30	24	12	2	2	38	31	94

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	13	19	31	22	9	3	2	33	34	292
2019	First official language - French	16	24	24	20	9	4	2	31	43	203
2018	First official language - English	34	30	19	8	3	1	4	12	67	179
2018	First official language - French	28	29	25	8	4	3	2	13	60	129
2017	First official language - English	27	23	23	11	7	2	6	19	55	174
2017	First official language - French	29	34	19	8	7	1	3	15	65	137
2014	First official language - English	7	15	32	25	14	3	4	42	24	164
2014	First official language - French	8	22	28	21	14	2	4	38	32	134
2011	First official language - English	6	12	30	28	17	2	5	48	19	171
2011	First official language - French	6	20	21	30	17	3	4	50	28	132
2008	First official language - English	15	29	27	19	6	1	4	26	46	105
2008	First official language - French	20	33	21	17	4	1	3	22	56	94

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	9	19	34	23	11	2	2	36	29	291
2019	First official language - French	9	20	38	19	10	1	3	30	30	203
2018	First official language - English	11	26	37	20	3	2	2	24	38	181
2018	First official language - French	12	33	25	15	11	3	1	27	47	129
2017	First official language - English	16	19	32	20	4	2	6	27	38	175
2017	First official language - French	8	25	38	18	7	2	1	26	35	136
2014	First official language - English	17	20	30	18	11	2	1	30	39	165
2014	First official language - French	12	17	46	15	7	2	1	23	30	134

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	3	7	24	35	29	1	1	66	10	292
2019	First official language - French	4	7	18	39	30	1	2	71	11	203

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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	83	10	3	1	1	1	0	95	2	292
2019	First official language - French	60	24	5	6	4	0	0	85	10	203
2017	First official language - English	84	13	2	1	1	0	0	97	1	176
2017	First official language - French	57	27	6	8	2	0	0	84	10	137
2014	First official language - English	86	10	2	2	1	0	0	96	2	165
2014	First official language - French	56	30	3	9	2	0	0	86	11	134
2011	First official language - English	83	15	1	1	0	0	0	98	1	171
2011	First official language - French	53	28	8	8	2	1	0	82	10	133
2008	First official language - English	80	17	0	1	0	1	1	99	1	105
2008	First official language - French	59	24	5	9	2	1	0	84	11	94

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	36	27	14	7	4	6	5	71	13	292
2019	First official language - French	35	32	13	5	5	5	6	75	11	203
2018	First official language - English	22	29	19	12	5	7	6	58	20	181
2018	First official language - French	30	38	9	7	4	6	7	78	13	132
2017	First official language - English	32	22	17	10	7	7	5	61	19	175
2017	First official language - French	30	29	13	8	4	6	9	70	15	137
2014	First official language - English	42	24	11	11	4	2	5	71	16	165
2014	First official language - French	29	31	14	10	6	5	5	67	17	134

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	55	26	7	7	3	1	0	83	10	291
2019	First official language - French	56	29	7	4	3	1	0	85	8	203
2018	First official language - English	46	27	10	11	4	1	0	74	16	181
2018	First official language - French	54	28	6	7	4	1	1	83	11	131
2017	First official language - English	50	31	8	9	2	2	0	82	10	176
2017	First official language - French	47	36	9	5	3	0	0	83	8	137
2014	First official language - English	50	27	10	7	5	0	1	78	12	165
2014	First official language - French	42	35	9	10	3	1	1	78	13	134

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	64	25	4	4	2	1	0	90	6	292
2019	First official language - French	61	28	5	4	2	0	0	89	6	202
2018	First official language - English	53	32	7	6	2	0	0	85	8	179
2018	First official language - French	58	30	3	7	2	0	0	88	9	131
2017	First official language - English	49	32	8	9	2	0	0	81	11	175
2017	First official language - French	51	39	4	4	2	0	0	90	6	137
2014	First official language - English	57	28	7	6	2	0	0	85	8	165
2014	First official language - French	45	41	7	4	2	0	1	87	6	135

Question 23. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	57	30	4	5	2	1	0	89	7	292
2019	First official language - French	51	35	8	3	3	0	1	87	6	202
2018	First official language - English	48	35	8	5	3	1	0	84	8	180
2018	First official language - French	46	36	9	6	3	0	0	81	9	132

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	63	19	10	3	1	2	2	85	4	293
2019	First official language - French	61	25	11	1	1	0	0	87	2	203

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	52	26	6	10	3	2	1	81	13	293
2019	First official language - French	48	33	9	5	3	1	1	82	8	203
2018	First official language - English	40	28	10	11	9	1	1	70	20	182
2018	First official language - French	41	32	12	11	4	1	0	73	15	131
2017	First official language - English	44	32	8	9	6	1	0	76	16	176
2017	First official language - French	34	42	10	5	7	1	1	77	13	137
2014	First official language - English	46	34	10	6	3	1	1	81	9	165
2014	First official language - French	37	38	13	6	3	2	0	77	10	135
2011	First official language - English	39	32	10	10	7	1	0	72	17	171
2011	First official language - French	34	39	10	8	7	1	1	75	15	133
2008	First official language - English	37	36	7	9	10	1	0	74	19	105
2008	First official language - French	41	29	15	7	6	1	0	71	14	94

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	55	24	9	7	4	2	1	80	11	291
2019	First official language - French	55	31	6	4	2	1	1	87	6	203
2018	First official language - English	52	24	10	4	8	2	1	77	12	182
2018	First official language - French	43	39	7	4	4	2	0	84	8	129
2017	First official language - English	54	25	8	6	4	3	0	82	10	176
2017	First official language - French	47	27	14	4	5	2	1	76	9	137
2014	First official language - English	59	20	8	4	4	4	1	84	8	165
2014	First official language - French	46	31	12	3	5	2	0	79	8	135
2011	First official language - English	48	28	9	6	8	1	1	77	14	171
2011	First official language - French	40	30	14	8	7	2	0	71	14	133
2008	First official language - English	43	29	5	10	10	5	0	75	20	105
2008	First official language - French	41	27	15	9	4	4	0	71	13	94

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	56	20	10	8	3	2	1	79	11	292
2019	First official language - French	56	31	6	2	5	1	0	87	7	203
2018	First official language - English	45	31	9	7	6	1	1	78	13	181
2018	First official language - French	44	31	11	8	5	1	1	76	13	130
2017	First official language - English	51	29	10	7	4	0	0	80	10	176
2017	First official language - French	49	30	7	7	5	1	1	81	12	136
2014	First official language - English	57	24	9	5	4	1	1	82	10	165
2014	First official language - French	46	34	9	6	4	1	0	81	10	135
2011	First official language - English	42	28	7	13	9	1	0	71	22	171
2011	First official language - French	32	44	8	9	6	1	0	77	15	133
2008	First official language - English	42	26	6	12	12	2	0	69	25	105
2008	First official language - French	47	30	7	10	5	1	0	77	15	94

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	89	6	2	0	1	1	1	96	1	291
2019	First official language - French	78	13	5	2	2	0	0	91	4	202
2017	First official language - English	91	8	0	1	0	0	0	99	1	176
2017	First official language - French	71	17	6	2	3	0	1	89	5	137
2014	First official language - English	92	5	3	0	0	0	1	97	0	165
2014	First official language - French	69	22	4	2	2	0	0	91	5	135
2011	First official language - English	85	14	1	0	1	0	0	99	1	170
2011	First official language - French	71	18	5	2	1	1	1	92	4	133
2008	First official language - English	86	11	1	1	1	0	0	97	2	105
2008	First official language - French	74	13	4	4	3	0	1	88	8	94

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	59	18	8	5	5	2	3	81	10	292
2019	First official language - French	57	24	10	6	3	1	1	82	9	203
2017	First official language - English	54	25	7	6	3	2	4	84	9	175
2017	First official language - French	48	27	9	6	1	2	6	82	8	137
2014	First official language - English	51	24	9	3	4	5	4	83	8	165
2014	First official language - French	43	26	13	3	6	4	6	77	9	135
2011	First official language - English	37	32	9	8	6	4	3	75	15	171
2011	First official language - French	46	23	15	6	7	1	2	71	13	133

Question 30. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	69	17	5	4	2	2	1	89	6	293
2019	First official language - French	66	22	5	2	3	1	0	89	6	203
2018	First official language - English	59	21	7	6	7	0	1	80	13	180
2018	First official language - French	56	23	11	4	4	2	1	81	9	130
2017	First official language - English	64	19	8	3	2	3	0	87	5	176
2017	First official language - French	54	26	8	3	6	2	1	82	9	137

Question 31. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	61	21	9	5	3	1	0	82	9	292
2019	First official language - French	52	34	7	3	3	1	0	86	7	203
2018	First official language - English	50	24	8	7	9	1	1	75	17	182
2018	First official language - French	50	26	10	6	7	2	0	77	13	131
2017	First official language - English	57	21	9	8	5	0	0	78	13	176
2017	First official language - French	51	26	10	6	6	1	1	78	12	137
2014	First official language - English	55	28	8	6	3	0	1	83	9	165
2014	First official language - French	49	29	13	2	6	1	0	79	8	135

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	27	41	8	13	4	6	1	73	18	86
2019	First official language - French	22	50	15	3	3	0	7	77	7	62

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Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	45	32	10	6	2	4	0	81	9	292
2019	First official language - French	36	42	11	4	3	5	0	81	7	201
2018	First official language - English	33	34	17	9	2	5	0	71	12	180
2018	First official language - French	33	32	12	13	4	6	0	69	18	131
2017	First official language - English	29	35	15	10	7	3	0	67	18	176
2017	First official language - French	33	38	17	7	3	2	1	73	10	137
2014	First official language - English	30	39	13	7	5	5	1	74	13	165
2014	First official language - French	24	38	16	9	5	8	0	67	15	135
2011	First official language - English	27	35	16	10	6	6	0	65	18	170
2011	First official language - French	19	42	15	10	10	4	1	64	21	132

Question 35. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	40	35	9	11	2	3	0	78	13	290
2019	First official language - French	34	42	13	4	6	1	0	77	10	202
2018	First official language - English	31	27	18	16	6	3	0	59	22	180
2018	First official language - French	30	33	18	14	4	1	0	64	18	131
2017	First official language - English	28	28	15	14	12	2	1	58	26	176
2017	First official language - French	29	39	17	11	3	1	1	68	14	137
2014	First official language - English	29	37	15	11	7	1	1	66	18	164
2014	First official language - French	23	39	22	10	4	3	0	63	14	135
2011	First official language - English	36	33	12	12	4	3	0	71	16	171
2011	First official language - French	20	44	17	9	7	1	1	66	16	133
2008	First official language - English	30	30	15	13	7	5	0	63	21	105
2008	First official language - French	26	43	13	12	7	0	0	68	19	94

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	30	33	14	15	3	5	0	67	19	292
2019	First official language - French	28	40	18	5	6	3	0	71	11	199
2018	First official language - English	21	28	22	17	9	3	0	51	27	177
2018	First official language - French	23	33	23	14	6	2	0	57	20	131
2017	First official language - English	22	28	18	19	11	2	1	51	30	176
2017	First official language - French	21	38	25	10	5	1	1	60	15	137
2014	First official language - English	18	41	14	17	9	1	1	60	26	165
2014	First official language - French	19	41	21	12	2	5	0	63	15	135
2011	First official language - English	31	37	14	10	3	5	0	71	14	171
2011	First official language - French	20	46	22	6	2	4	0	69	9	133
2008	First official language - English	21	38	10	17	9	5	0	62	27	105
2008	First official language - French	12	43	22	12	7	4	0	57	20	94

Question 37. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	28	37	15	10	6	3	0	67	17	292
2019	First official language - French	26	46	12	11	5	1	0	73	16	201
2018	First official language - English	18	39	14	18	10	1	0	58	28	180
2018	First official language - French	20	40	15	17	7	1	0	60	25	131
2017	First official language - English	22	36	19	15	6	2	0	59	22	176
2017	First official language - French	27	42	20	7	3	1	1	70	10	137
2014	First official language - English	22	33	14	16	10	4	1	58	28	164
2014	First official language - French	20	34	23	18	4	2	0	55	22	135
2011	First official language - English	23	38	12	18	7	2	0	62	25	171
2011	First official language - French	21	42	18	9	7	2	0	65	17	133
2008	First official language - English	18	27	11	24	18	2	0	46	43	105
2008	First official language - French	21	43	16	14	6	0	0	64	20	94

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	49	29	12	4	1	5	0	82	5	293
2019	First official language - French	48	30	15	5	2	2	0	79	6	202

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My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	35	43	11	8	3	1	0	78	11	293
2019	First official language - French	30	45	15	7	1	2	0	77	8	203
2018	First official language - English	25	49	10	14	1	1	0	75	16	180
2018	First official language - French	33	40	19	6	1	1	0	74	7	131
2017	First official language - English	30	47	11	9	2	1	0	78	11	175
2017	First official language - French	33	47	13	5	1	0	1	81	6	137
2014	First official language - English	32	41	12	10	3	1	1	74	14	165
2014	First official language - French	29	45	15	5	3	3	0	76	8	135
2011	First official language - English	36	45	8	6	2	2	0	83	9	169
2011	First official language - French	29	48	11	5	1	5	0	81	7	133

Question 40. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	21	38	17	16	5	3	0	60	22	288
2019	First official language - French	19	38	21	15	4	2	0	59	19	203

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	33	33	11	12	4	5	2	72	17	292
2019	First official language - French	36	33	18	6	5	2	1	70	11	203
2018	First official language - English	26	30	13	22	5	3	1	59	28	182
2018	First official language - French	28	40	9	15	6	3	1	70	21	131
2017	First official language - English	32	25	13	16	9	2	2	60	26	176
2017	First official language - French	30	42	7	13	2	3	2	76	16	137
2014	First official language - English	41	34	10	5	6	3	1	78	11	165
2014	First official language - French	33	41	9	7	5	3	1	78	12	135
2011	First official language - English	37	32	8	8	5	7	3	78	14	169
2011	First official language - French	34	31	10	12	7	4	1	69	20	133
2008	First official language - English	38	23	15	12	6	6	1	65	19	104
2008	First official language - French	31	35	13	9	6	4	2	70	16	94

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	34	34	20	8	2	2	70	10	291
2019	First official language - French	31	36	22	5	4	2	69	8	202
2018	First official language - English	20	37	26	12	2	3	59	14	176
2018	First official language - French	28	36	25	8	4	0	64	12	131

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	22	22	17	11	11	12	5	53	26	292
2019	First official language - French	22	24	17	10	8	13	5	57	22	203
2018	First official language - English	13	22	20	18	14	11	2	41	37	182
2018	First official language - French	17	22	23	12	10	13	4	47	26	130
2017	First official language - English	18	15	16	14	16	14	6	42	38	176
2017	First official language - French	15	19	20	12	11	17	7	44	29	137
2014	First official language - English	17	17	18	16	13	15	4	42	36	165
2014	First official language - French	9	26	13	16	14	18	4	45	39	135
2011	First official language - English	10	18	19	15	13	17	8	37	37	171
2011	First official language - French	8	18	20	11	14	19	9	37	35	133

Question 44. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	31	36	15	12	5	2	1	68	17	292
2019	First official language - French	32	35	18	9	3	3	0	69	12	202
2018	First official language - English	20	28	19	19	11	4	0	49	31	180
2018	First official language - French	25	29	23	16	6	2	0	55	22	130
2017	First official language - English	29	28	11	15	11	5	0	60	28	175
2017	First official language - French	31	38	17	6	3	5	0	73	10	137
2014	First official language - English	33	39	12	9	5	1	0	73	15	165
2014	First official language - French	32	32	23	6	4	3	1	67	10	135
2011	First official language - English	34	36	9	12	8	1	1	71	20	171
2011	First official language - French	38	38	11	5	7	2	0	77	12	133
2008	First official language - English	31	33	6	14	10	6	0	69	25	105
2008	First official language - French	31	37	15	9	4	4	0	71	13	93

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	32	27	12	12	11	4	2	63	24	293
2019	First official language - French	26	32	12	15	8	4	3	62	25	202
2018	First official language - English	17	28	12	23	16	3	1	47	41	182
2018	First official language - French	26	27	19	13	12	1	3	55	26	131
2017	First official language - English	21	25	12	16	20	5	1	49	39	176
2017	First official language - French	20	27	17	13	15	6	1	51	30	137
2014	First official language - English	26	22	16	21	11	1	3	50	33	165
2014	First official language - French	13	25	16	22	18	4	2	40	42	135
2011	First official language - English	19	27	12	20	20	1	1	47	41	170
2011	First official language - French	17	24	20	21	13	2	4	43	35	133
2008	First official language - English	15	37	12	15	15	3	2	55	32	105
2008	First official language - French	17	31	22	15	12	1	2	50	28	93

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	48	24	13	6	5	2	2	75	11	293
2019	First official language - French	50	24	13	8	2	0	3	75	11	203

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	57	14	9	5	9	1	5	76	15	293
2019	First official language - French	64	7	4	1	0	2	21	93	2	203

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	52	22	15	5	2	2	2	77	7	292
2019	First official language - French	53	27	9	5	1	2	3	84	7	203

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	46	17	17	8	5	3	4	68	14	291
2019	First official language - French	50	21	12	6	3	4	5	77	10	202

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	70	10	8	4	2	2	4	86	6	291
2019	First official language - French	64	13	7	2	6	1	7	84	8	203

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	79	11	4	1	1	1	3	93	2	292
2019	First official language - French	72	10	5	3	2	1	6	89	5	203

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	81	6	3	1	2	3	2	92	4	292
2019	First official language - French	83	5	3	1	2	3	4	94	3	202

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	83	5	4	1	1	2	4	93	2	292
2019	First official language - French	84	5	0	2	1	2	6	97	3	200

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	28	46	13	8	3	2	0	76	11	293
2019	First official language - French	29	40	18	7	3	4	0	72	10	201
2018	First official language - English	21	41	21	11	4	2	0	63	16	182
2018	First official language - French	24	39	22	7	6	2	1	65	13	131
2017	First official language - English	27	35	16	11	7	3	0	65	19	176
2017	First official language - French	24	44	21	7	3	1	0	69	10	136

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	36	44	8	6	3	2	0	82	9	292
2019	First official language - French	41	36	13	6	1	2	0	79	7	202
2018	First official language - English	38	40	11	7	1	3	0	80	9	182
2018	First official language - French	39	42	12	4	2	1	0	82	6	131
2017	First official language - English	44	34	10	6	2	3	1	81	8	175
2017	First official language - French	46	42	6	3	1	3	0	90	4	137
2014	First official language - English	54	27	11	3	3	1	1	83	6	165
2014	First official language - French	44	34	12	5	3	2	0	80	8	135
2011	First official language - English	46	41	6	4	1	1	0	88	5	171
2011	First official language - French	41	34	13	5	4	3	0	78	9	133

Question 49. My department or agency implements activities and practices that support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	42	32	15	5	2	3	0	76	8	290
2019	First official language - French	45	35	13	4	0	3	0	82	4	202
2018	First official language - English	37	45	8	3	1	5	0	87	5	181
2018	First official language - French	41	34	17	4	1	4	0	78	5	128
2017	First official language - English	42	34	11	3	3	6	0	82	6	175
2017	First official language - French	49	34	10	1	1	4	1	87	3	136
2014	First official language - English	57	25	10	1	3	4	1	85	5	165
2014	First official language - French	48	35	12	1	1	3	0	85	3	135

Question 50. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	56	32	6	4	2	1	89	5	292
2019	First official language - French	49	42	5	2	1	1	92	4	203
2018	First official language - English	43	38	9	6	3	1	82	9	182
2018	First official language - French	48	40	6	4	2	0	88	6	131
2017	First official language - English	48	36	9	4	3	1	84	7	176
2017	First official language - French	49	41	8	1	1	0	90	2	137
2014	First official language - English	62	28	6	3	2	0	90	5	164
2014	First official language - French	54	31	9	3	3	0	85	6	135
2011	First official language - English	52	34	6	5	2	1	87	7	171
2011	First official language - French	47	36	10	5	3	0	83	8	133
2008	First official language - English	51	30	8	3	6	2	83	9	105
2008	First official language - French	49	38	9	3	1	0	87	4	94

Question 51. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	45	30	9	9	6	1	76	15	293
2019	First official language - French	38	37	14	6	5	1	75	11	203
2018	First official language - English	29	32	20	9	9	2	62	18	182
2018	First official language - French	33	34	20	8	4	1	68	13	131
2017	First official language - English	40	28	11	11	9	1	68	20	174
2017	First official language - French	39	30	17	9	4	1	69	13	137
2014	First official language - English	43	35	11	7	4	0	78	11	165
2014	First official language - French	37	36	15	7	5	1	73	12	135
2011	First official language - English	44	36	10	7	3	1	81	10	171
2011	First official language - French	37	39	12	6	5	1	77	11	133

Question 52. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	47	29	9	9	5	1	77	13	292
2019	First official language - French	39	39	11	6	4	0	78	11	200
2018	First official language - English	32	33	18	8	7	1	65	16	180
2018	First official language - French	34	32	18	11	4	1	67	16	130
2017	First official language - English	36	36	10	10	9	1	72	18	175
2017	First official language - French	39	37	13	6	4	1	76	10	136
2014	First official language - English	42	38	9	9	2	0	79	12	165
2014	First official language - French	34	39	14	6	5	2	74	11	135
2011	First official language - English	45	35	9	9	2	0	80	12	171
2011	First official language - French	35	43	10	9	3	0	78	12	133
2008	First official language - English	39	32	8	10	9	3	74	19	105
2008	First official language - French	40	35	11	12	2	0	76	14	94

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	38	24	15	9	10	4	0	65	20	293
2019	First official language - French	36	30	15	10	9	1	0	67	18	201
2018	First official language - English	23	26	18	20	12	3	0	50	32	181
2018	First official language - French	33	23	19	11	11	2	0	57	23	131
2017	First official language - English	29	23	17	15	14	2	0	54	29	176
2017	First official language - French	32	25	15	16	9	3	0	58	26	137
2014	First official language - English	35	24	18	12	9	2	1	60	22	165
2014	First official language - French	32	24	12	17	9	5	1	59	28	134
2011	First official language - English	41	23	13	12	9	2	1	66	21	171
2011	First official language - French	33	23	18	11	9	5	1	60	21	133
2008	First official language - English	26	23	14	16	14	6	0	52	33	104
2008	First official language - French	39	18	17	13	11	2	0	59	24	94

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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2019	First official language - English	39	24	37	293
2019	First official language - French	35	29	36	203
2018	First official language - English	46	18	36	181
2018	First official language - French	42	23	35	131
2017	First official language - English	49	22	29	176
2017	First official language - French	42	28	30	137
2014	First official language - English	40	20	40	165
2014	First official language - French	43	23	34	135
2011	First official language - English	44	20	36	171
2011	First official language - French	44	22	35	133

Question 55. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2019	First official language - English	2	16	59	9	10	4	114
2019	First official language - French	11	18	55	0	6	10	71
2018	First official language - English	4	12	69	3	4	8	85
2018	First official language - French	10	33	45	2	9	2	54
2017	First official language - English	3	13	68	3	5	8	86
2017	First official language - French	8	14	66	7	4	2	61
2014	First official language - English	6	20	55	14	9999	6	67
2014	First official language - French	0	9	76	5	9999	10	57
2011	First official language - English	3	22	64	4	9999	7	75
2011	First official language - French	7	15	67	5	9999	5	58

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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	32	46	6	7	4	2	3	82	11	291
2019	First official language - French	35	39	11	11	1	0	4	77	12	203

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	53	22	9	3	2	8	4	85	5	291
2019	First official language - French	52	26	10	3	1	5	4	85	4	203

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	11	89	292
2019	First official language - French	11	89	203
2018	First official language - English	14	86	182
2018	First official language - French	13	87	132

Question 59a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	55	45	32
2019	First official language - French	48	52	21
2018	First official language - English	27	73	26
2018	First official language - French	47	53	17

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	59	41	32
2019	First official language - French	71	29	21
2018	First official language - English	73	27	26
2018	First official language - French	65	35	17

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2019	First official language - English	100	32
2019	First official language - French	100	21
2018	First official language - English	100	26
2018	First official language - French	100	17

Question 59g. From whom did you experience harassment on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	0	100	32
2019	First official language - French	0	100	21

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	25	75	32
2019	First official language - French	35	65	20
2018	First official language - English	33	67	26
2018	First official language - French	29	71	17

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	22	78	32
2019	First official language - French	54	46	20
2018	First official language - English	55	45	26
2018	First official language - French	33	67	17

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	34	66	32
2019	First official language - French	50	50	20
2018	First official language - English	49	51	26
2018	First official language - French	53	47	17

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	37	63	32
2019	First official language - French	56	44	20
2018	First official language - English	46	54	26
2018	First official language - French	47	53	17

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	32	68	32
2019	First official language - French	25	75	20

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	35	65	32
2019	First official language - French	65	35	20
2018	First official language - English	44	56	26
2018	First official language - French	53	47	17

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	19	81	32
2019	First official language - French	40	60	20
2018	First official language - English	40	60	26
2018	First official language - French	28	72	17

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	No (%)	Total responses
2019	First official language - English	100	32
2019	First official language - French	100	20
2018	First official language - English	100	26
2018	First official language - French	100	17

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	38	62	32
2019	First official language - French	49	51	20
2018	First official language - English	47	53	26
2018	First official language - French	31	69	17

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	48	52	32
2019	First official language - French	57	43	19
2018	First official language - English	43	57	26
2018	First official language - French	28	72	17

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	22	78	32
2019	First official language - French	41	59	19

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	37	63	32
2019	First official language - French	27	73	19
2018	First official language - English	25	75	26
2018	First official language - French	33	67	17

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	18	82	291
2019	First official language - French	14	86	201

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	17	10	21	6	3	30	12	47	16	292
2019	First official language - French	15	13	17	3	4	34	14	54	14	203
2018	First official language - English	11	11	26	7	3	34	8	37	17	182
2018	First official language - French	17	12	20	3	2	40	6	53	10	131
2017	First official language - English	13	10	21	9	6	31	9	40	26	175
2017	First official language - French	15	13	14	4	4	39	10	56	16	137
2014	First official language - English	19	11	20	5	5	30	10	50	16	165
2014	First official language - French	16	11	9	7	5	42	9	56	26	135

Question 65. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	32	26	17	5	1	15	3	71	7	293
2019	First official language - French	34	29	16	4	2	15	0	75	7	203
2018	First official language - English	17	34	24	5	4	14	2	60	10	181
2018	First official language - French	32	31	22	3	3	10	0	69	7	131
2017	First official language - English	22	21	22	12	4	17	2	52	20	176
2017	First official language - French	24	32	17	2	3	20	2	71	7	137
2014	First official language - English	27	24	22	4	3	18	3	63	10	164
2014	First official language - French	21	27	17	6	5	22	1	63	15	135
2011	First official language - English	34	28	18	5	1	14	0	72	7	171
2011	First official language - French	25	30	19	4	3	19	0	68	9	133

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	6	94	292
2019	First official language - French	3	97	203
2018	First official language - English	7	93	182
2018	First official language - French	4	96	130

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	8	92	291
2019	First official language - French	6	94	203

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	17	12	21	2	2	37	10	54	7	290
2019	First official language - French	19	12	18	1	2	37	12	60	5	203
2018	First official language - English	12	11	25	2	2	43	5	45	7	182
2018	First official language - French	17	13	21	0	3	40	6	55	6	129
2017	First official language - English	13	11	20	2	1	44	9	52	6	175
2017	First official language - French	17	7	14	3	1	48	10	58	8	136
2014	First official language - English	16	12	19	1	2	37	12	56	7	165
2014	First official language - French	14	12	10	5	2	49	8	60	16	135

Question 73. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	33	24	15	3	1	19	4	74	5	293
2019	First official language - French	36	29	16	0	2	17	1	78	2	202
2018	First official language - English	22	30	24	2	2	18	2	65	5	182
2018	First official language - French	32	30	19	1	4	14	1	73	5	128
2017	First official language - English	27	30	16	4	1	20	2	73	6	176
2017	First official language - French	32	29	17	2	1	16	3	76	3	137
2014	First official language - English	35	21	16	3	3	19	2	71	8	165
2014	First official language - French	23	31	13	7	2	24	1	71	12	135
2011	First official language - English	43	27	15	2	1	12	0	80	4	171
2011	First official language - French	32	36	15	3	2	12	0	77	6	133

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Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	26	31	18	8	16	0	1	58	24	293
2019	First official language - French	31	27	21	9	10	0	2	59	20	203
2018	First official language - English	20	35	26	8	11	0	0	55	19	182
2018	First official language - French	31	28	14	17	8	0	2	60	25	131
2017	First official language - English	26	31	21	10	10	1	1	58	21	174
2017	First official language - French	29	15	19	17	15	0	5	47	33	136

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	15	24	25	23	13	0	0	39	36	293
2019	First official language - French	13	23	30	20	15	0	0	36	35	202
2018	First official language - English	10	18	31	24	17	1	0	28	41	182
2018	First official language - French	8	21	37	19	15	0	0	29	34	131
2017	First official language - English	14	26	24	16	21	0	0	39	36	176
2017	First official language - French	11	17	31	28	12	0	2	28	41	137

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	19	22	25	17	15	1	0	42	33	292
2019	First official language - French	15	27	24	21	13	1	1	42	34	201
2018	First official language - English	11	26	25	22	15	1	0	37	38	180
2018	First official language - French	8	24	31	21	16	0	0	32	37	130
2017	First official language - English	19	28	19	16	18	0	0	47	34	175
2017	First official language - French	11	24	28	20	14	0	3	37	35	137

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	16	26	23	20	14	1	0	42	35	292
2019	First official language - French	18	25	22	19	15	0	2	43	34	203
2018	First official language - English	10	18	22	25	23	1	0	29	49	181
2018	First official language - French	9	23	28	24	15	0	0	33	39	131
2017	First official language - English	13	26	19	22	20	0	0	39	42	174
2017	First official language - French	13	21	21	28	16	0	3	34	44	137

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	32	28	14	14	10	1	1	61	25	291
2019	First official language - French	35	29	16	10	8	1	2	65	18	203
2018	First official language - English	25	25	23	11	12	1	3	53	23	179
2018	First official language - French	24	34	19	13	8	1	1	59	21	131
2017	First official language - English	30	30	19	5	10	0	6	64	16	175
2017	First official language - French	25	26	22	11	5	1	9	57	19	136

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	22	30	22	13	13	0	0	52	26	291
2019	First official language - French	30	24	24	10	10	1	1	55	21	203
2018	First official language - English	23	22	26	14	14	0	0	45	29	182
2018	First official language - French	26	26	25	14	9	0	0	52	24	130
2017	First official language - English	22	29	21	20	8	0	0	51	28	176
2017	First official language - French	23	29	26	13	5	2	3	54	18	134

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	30	35	20	8	5	1	1	66	13	291
2019	First official language - French	39	29	20	6	5	1	1	69	11	202
2018	First official language - English	21	33	30	10	5	1	0	55	16	180
2018	First official language - French	25	31	28	10	4	2	1	57	14	131
2017	First official language - English	31	28	25	10	4	0	1	60	14	176
2017	First official language - French	29	29	27	7	5	1	3	60	12	134

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	21	28	26	15	8	1	1	50	24	292
2019	First official language - French	22	25	28	16	8	1	1	47	24	203
2018	First official language - English	13	27	26	23	11	1	0	40	34	180
2018	First official language - French	16	31	25	21	6	0	1	47	27	131
2017	First official language - English	22	29	22	20	7	0	1	51	27	176
2017	First official language - French	18	30	21	21	7	0	3	49	29	135

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	28	28	20	15	8	0	0	57	23	292
2019	First official language - French	31	25	22	15	7	0	0	56	22	203
2018	First official language - English	17	30	26	16	10	1	0	48	26	181
2018	First official language - French	27	27	18	17	9	1	1	55	26	131
2017	First official language - English	22	31	25	14	8	0	1	53	22	176
2017	First official language - French	29	27	22	16	6	0	1	56	22	134

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	48	24	11	10	5	1	1	74	15	292
2019	First official language - French	50	23	14	6	6	1	1	74	12	203

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	38	32	16	9	4	0	0	71	13	290
2019	First official language - French	32	31	24	9	4	1	0	63	13	201
2018	First official language - English	25	32	26	10	6	1	0	58	16	180
2018	First official language - French	20	37	25	13	5	0	0	56	19	131
2017	First official language - English	34	29	18	12	5	1	1	64	18	176
2017	First official language - French	26	25	28	14	4	0	4	53	19	133

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	55	18	12	8	6	0	0	73	15	292
2019	First official language - French	55	18	14	6	6	1	0	73	13	203
2018	First official language - English	61	17	14	4	3	1	1	79	7	180
2018	First official language - French	56	21	13	4	4	0	2	79	7	131
2017	First official language - English	56	18	14	5	5	1	1	76	10	176
2017	First official language - French	60	20	11	4	3	0	3	82	7	137

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	78	11	5	2	2	0	2	91	4	291
2019	First official language - French	71	11	6	2	1	3	5	89	4	201
2018	First official language - English	81	9	4	2	1	1	3	93	3	180
2018	First official language - French	75	10	5	4	2	0	4	89	6	131

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	79	9	3	3	3	1	2	90	6	291
2019	First official language - French	75	9	3	4	6	0	3	87	9	202
2018	First official language - English	73	12	4	5	2	1	2	88	8	180
2018	First official language - French	79	5	8	5	2	0	1	85	7	131
2017	First official language - English	71	15	5	3	3	2	2	89	6	174
2017	First official language - French	75	6	2	3	6	0	7	87	10	137

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	64	21	9	3	3	0	0	86	5	291
2019	First official language - French	62	19	8	5	4	1	3	83	9	202
2018	First official language - English	56	26	10	6	2	1	0	82	8	182
2018	First official language - French	62	20	13	3	1	0	2	83	4	131
2017	First official language - English	56	24	14	3	2	1	1	81	4	176
2017	First official language - French	63	19	6	2	3	1	6	88	5	137

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	62	17	11	5	5	0	1	80	9	290
2019	First official language - French	63	15	8	4	6	1	3	81	11	202
2018	First official language - English	52	23	11	6	7	1	0	76	13	181
2018	First official language - French	60	16	12	9	3	0	0	76	12	131
2017	First official language - English	58	22	11	5	3	1	1	81	8	176
2017	First official language - French	58	16	10	5	6	0	5	78	12	136

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	63	9	6	1	0	1	19	90	2	289
2019	First official language - French	57	12	4	3	2	1	20	88	7	201
2018	First official language - English	56	13	6	1	1	1	23	90	2	178
2018	First official language - French	46	14	7	4	0	0	28	84	6	131
2017	First official language - English	52	11	8	3	1	1	24	84	5	175
2017	First official language - French	59	8	5	1	1	1	24	90	4	137

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	72	16	6	2	0	0	3	92	3	291
2019	First official language - French	68	14	6	3	2	1	6	87	6	203
2018	First official language - English	73	16	5	2	0	1	3	93	3	182
2018	First official language - French	73	13	6	0	2	0	6	92	2	131
2017	First official language - English	73	15	5	1	0	1	6	95	1	175
2017	First official language - French	70	9	5	3	1	2	10	90	4	137

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	78	9	7	2	3	0	1	88	5	289
2019	First official language - French	74	10	5	2	3	1	5	89	6	203
2018	First official language - English	80	10	3	1	3	1	2	93	4	182
2018	First official language - French	72	10	6	4	3	0	6	86	7	131
2017	First official language - English	68	14	6	3	3	1	5	88	6	176
2017	First official language - French	69	8	7	5	1	0	11	86	6	137

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	57	25	10	5	1	0	1	83	6	291
2019	First official language - French	54	26	14	2	2	0	1	82	5	203
2018	First official language - English	45	29	18	4	1	0	2	76	5	182
2018	First official language - French	51	25	15	5	2	0	3	78	7	131
2017	First official language - English	55	21	12	4	5	1	2	79	8	176
2017	First official language - French	54	21	13	5	2	1	5	79	7	137

Question 75. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	14	31	37	12	6	1	46	17	293
2019	First official language - French	13	28	39	18	3	0	40	21	203
2018	First official language - English	8	30	37	20	5	0	37	25	182
2018	First official language - French	8	24	44	22	3	0	32	25	131
2017	First official language - English	7	28	41	16	8	0	35	24	176
2017	First official language - French	9	20	46	18	7	0	29	25	137

Question 76. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	11	16	42	18	12	0	31	27	289
2019	First official language - French	10	20	41	21	8	0	28	30	203
2018	First official language - English	10	27	34	22	6	0	28	37	179
2018	First official language - French	8	29	41	15	7	0	22	37	128
2017	First official language - English	14	23	38	15	8	1	23	38	176
2017	First official language - French	7	24	39	23	8	0	30	31	137

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	38	40	13	5	2	2	1	80	7	292
2019	First official language - French	35	43	13	6	1	2	0	79	7	203
2018	First official language - English	28	44	13	8	3	4	0	75	11	182
2018	First official language - French	28	39	18	9	4	2	0	69	13	131
2017	First official language - English	28	42	12	7	5	5	0	74	13	176
2017	First official language - French	24	33	19	8	6	10	1	63	15	136

Question 78. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	26	36	17	12	6	1	1	64	19	292
2019	First official language - French	31	35	15	10	6	3	0	68	16	203
2018	First official language - English	20	30	21	18	8	3	0	52	27	181
2018	First official language - French	26	34	14	18	8	0	0	60	26	131
2017	First official language - English	15	37	15	15	15	2	0	53	32	175
2017	First official language - French	18	36	20	16	8	1	0	55	25	137

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	13	87	291
2019	First official language - French	12	88	203
2017	First official language - English	17	83	176
2017	First official language - French	15	85	137
2014	First official language - English	15	85	165
2014	First official language - French	10	90	135

Question 80. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	80	20	39
2019	First official language - French	91	9	24
2017	First official language - English	75	25	28
2017	First official language - French	73	27	22
2014	First official language - English	85	15	26
2014	First official language - French	68	32	12

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	45	35	3	17	0	80	17	31
2019	First official language - French	42	29	15	10	4	70	14	21
2017	First official language - English	51	45	0	4	0	96	4	22
2017	First official language - French	49	38	0	12	0	88	12	16
2014	First official language - English	45	46	9	0	0	91	0	22

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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	23	36	16	12	11	1	2	24	76	292
2019	First official language - French	26	37	19	8	8	1	1	27	73	202
2018	First official language - English	27	29	27	6	9	1	1	27	73	182
2018	First official language - French	28	31	22	10	6	1	2	29	71	131
2017	First official language - English	25	29	20	12	9	4	1	27	73	176
2017	First official language - French	28	24	24	10	10	3	1	29	71	137

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	69	31	216
2019	First official language - French	57	43	145

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 84. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	42	58	212
2019	First official language - French	48	52	144
2018	First official language - English	45	55	131
2018	First official language - French	35	65	91

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	28	29	10	14	13	2	4	61	28	211
2019	First official language - French	26	30	15	14	8	1	6	60	23	145
2018	First official language - English	16	27	20	16	12	2	6	47	31	130
2018	First official language - French	15	23	20	19	15	1	7	42	37	91
2017	First official language - English	18	27	8	17	18	2	9	50	40	121
2017	First official language - French	18	26	12	16	12	5	10	52	33	95

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	12	17	14	13	27	3	13	35	49	210
2019	First official language - French	14	23	19	11	19	2	12	43	35	144
2018	First official language - English	6	19	16	19	25	4	12	30	52	131
2018	First official language - French	12	8	21	16	24	5	13	25	49	91
2017	First official language - English	6	15	8	15	34	5	17	27	63	122
2017	First official language - French	6	16	14	15	29	4	15	28	55	95

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	42	17	15	11	11	1	4	62	22	286
2019	First official language - French	42	20	12	9	10	1	6	67	20	202
2018	First official language - English	39	18	15	12	12	0	4	60	24	182
2018	First official language - French	38	15	18	13	9	0	8	57	24	131

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Date modified:: 2019-03-01

2019 Public Service Employee Survey Results for Infrastructure Canada by Question 98. What is your first official language?

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Question 22. In my work unit, individuals behave in a respectful manner.

Question 23. The people I work with value my ideas and opinions.

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I can count on my immediate supervisor to keep his or her promises.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 30. My immediate supervisor seems to care about me as a person.

Question 31. I am satisfied with the quality of supervision I receive.

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Question 35. I have confidence in the senior management of my department or agency.

Question 36. Senior management in my department or agency makes effective and timely decisions.

Question 37. Essential information flows effectively from senior management to staff.

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Question 40. I feel that change is managed well in my department or agency.

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 44. My department or agency does a good job of supporting employee career development.

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 49. My department or agency implements activities and practices that support a diverse workplace.

Question 50. Overall, my department or agency treats me with respect.

Question 51. I would recommend my department or agency as a great place to work.

Question 52. I am satisfied with my department or agency.

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Question 55. Please indicate your reason for leaving.

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Harassment