2019 Public Service Employee Survey Results for Infrastructure Canada by Question 97. In total, how many years have you been working in your current department or agency?

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Collective Agreements and Terms and Conditions of Employment
Harassment
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	56	35	2	6	1	0	91	6	303
2019	3 to 10 years in current department or agency	55	36	1	5	3	0	92	7	109
2019	11 to 20 years in current department or agency	62	28	7	3	0	0	90	3	32
2017	Less than 3 years in current department or agency	55	35	2	7	1	0	90	8	172
2017	3 to 10 years in current department or agency	45	42	4	5	4	0	87	10	113
2017	11 to 20 years in current department or agency	43	52	0	5	0	0	95	5	23
2014	Less than 3 years in current department or agency	53	37	5	3	2	0	90	5	99
2014	3 to 10 years in current department or agency	41	47	4	6	1	1	89	7	184
2014	11 to 20 years in current department or agency	70	21	0	0	9	0	91	9	10

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	69	18	4	6	3	0	87	9	305
2019	3 to 10 years in current department or agency	71	17	4	5	4	0	88	8	107
2019	11 to 20 years in current department or agency	56	32	7	6	0	0	88	6	32
2017	Less than 3 years in current department or agency	66	17	6	8	2	1	84	11	172
2017	3 to 10 years in current department or agency	58	27	8	4	3	0	85	7	113
2017	11 to 20 years in current department or agency	50	32	14	4	0	0	82	4	22
2014	Less than 3 years in current department or agency	63	21	7	5	4	0	84	9	99
2014	3 to 10 years in current department or agency	57	25	2	12	4	0	82	15	184
2014	11 to 20 years in current department or agency	70	30	0	0	0	0	100	0	10

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	43	34	4	12	6	0	77	19	303
2019	3 to 10 years in current department or agency	37	27	8	17	11	0	64	28	108
2019	11 to 20 years in current department or agency	29	32	13	20	6	0	61	26	31
2017	Less than 3 years in current department or agency	54	30	6	6	5	0	84	10	172
2017	3 to 10 years in current department or agency	39	33	8	17	3	0	72	20	113
2017	11 to 20 years in current department or agency	35	28	10	9	18	0	63	27	22
2014	Less than 3 years in current department or agency	64	21	5	6	4	0	85	10	99
2014	3 to 10 years in current department or agency	52	32	8	6	2	1	84	8	183
2014	11 to 20 years in current department or agency	69	12	0	10	9	0	81	19	10

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	34	37	13	13	2	1	1	72	15	305
2019	3 to 10 years in current department or agency	34	37	11	11	6	0	1	72	17	108
2019	11 to 20 years in current department or agency	42	35	10	10	3	0	0	77	13	32
2018	Less than 3 years in current department or agency	22	43	12	17	5	1	0	65	22	179
2018	3 to 10 years in current department or agency	20	51	11	15	2	1	0	71	17	102
2017	Less than 3 years in current department or agency	35	32	13	11	7	0	2	68	19	172
2017	3 to 10 years in current department or agency	29	34	14	19	3	0	0	64	23	113
2017	11 to 20 years in current department or agency	32	54	9	4	0	0	0	86	4	22
2014	Less than 3 years in current department or agency	42	41	7	6	3	2	0	85	9	99
2014	3 to 10 years in current department or agency	32	41	15	9	3	0	1	73	12	184
2014	11 to 20 years in current department or agency	60	28	0	0	0	0	12	100	0	10

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	55	31	6	5	1	0	1	88	6	304
2019	3 to 10 years in current department or agency	50	33	10	4	3	0	0	83	7	109
2019	11 to 20 years in current department or agency	58	25	3	13	0	0	0	84	13	32
2017	Less than 3 years in current department or agency	61	29	5	5	0	0	1	90	5	170
2017	3 to 10 years in current department or agency	40	42	13	3	1	0	1	82	4	113
2017	11 to 20 years in current department or agency	52	26	5	8	9	0	0	78	18	23
2014	Less than 3 years in current department or agency	59	34	4	2	0	1	0	94	2	99
2014	3 to 10 years in current department or agency	51	34	7	6	2	0	0	85	8	184
2014	11 to 20 years in current department or agency	59	21	0	9	0	0	10	90	10	10

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	43	29	10	10	6	1	1	73	17	305
2019	3 to 10 years in current department or agency	41	23	16	16	4	0	0	64	20	109
2019	11 to 20 years in current department or agency	49	26	9	13	3	0	0	75	16	32
2018	Less than 3 years in current department or agency	38	38	10	10	3	0	1	77	13	178
2018	3 to 10 years in current department or agency	34	27	15	17	7	0	0	61	24	101
2017	Less than 3 years in current department or agency	48	30	9	10	4	0	0	78	13	171
2017	3 to 10 years in current department or agency	27	38	10	20	5	0	0	65	25	113
2017	11 to 20 years in current department or agency	35	40	4	13	8	0	0	75	21	23
2014	Less than 3 years in current department or agency	59	21	6	11	3	1	0	80	14	98
2014	3 to 10 years in current department or agency	31	41	10	10	7	1	0	73	17	184
2014	11 to 20 years in current department or agency	40	31	10	19	0	0	0	71	19	10

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	41	37	8	8	5	79	13	302
2019	3 to 10 years in current department or agency	40	43	5	8	4	83	12	109
2019	11 to 20 years in current department or agency	38	39	13	3	7	77	10	31
2018	Less than 3 years in current department or agency	38	38	8	9	8	76	16	177
2018	3 to 10 years in current department or agency	29	42	11	12	6	71	18	101
2017	Less than 3 years in current department or agency	33	48	9	5	5	81	10	172
2017	3 to 10 years in current department or agency	34	42	11	9	4	76	13	113
2017	11 to 20 years in current department or agency	42	22	22	13	0	64	13	23
2014	Less than 3 years in current department or agency	42	42	7	5	5	83	9	99
2014	3 to 10 years in current department or agency	23	49	12	8	8	73	15	184
2014	11 to 20 years in current department or agency	59	0	22	19	0	59	19	10

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	44	32	10	8	5	1	0	77	13	304
2019	3 to 10 years in current department or agency	42	39	6	8	6	0	0	81	14	109
2019	11 to 20 years in current department or agency	31	43	13	7	7	0	0	73	14	31
2018	Less than 3 years in current department or agency	37	34	11	12	5	1	0	72	16	178
2018	3 to 10 years in current department or agency	26	36	15	16	6	1	0	63	22	102
2017	Less than 3 years in current department or agency	35	38	14	7	6	0	1	74	13	172
2017	3 to 10 years in current department or agency	20	30	15	21	13	0	0	50	34	113
2017	11 to 20 years in current department or agency	17	47	14	12	5	0	5	67	18	23
2014	Less than 3 years in current department or agency	44	40	7	6	2	1	0	85	8	99
2014	3 to 10 years in current department or agency	22	40	20	9	9	0	0	62	17	183
2014	11 to 20 years in current department or agency	59	22	10	0	9	0	0	81	9	10

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	32	40	11	12	5	72	17	303
2019	3 to 10 years in current department or agency	39	41	12	7	1	80	8	108
2019	11 to 20 years in current department or agency	35	49	0	13	3	83	17	31
2018	Less than 3 years in current department or agency	24	45	13	10	8	68	18	179
2018	3 to 10 years in current department or agency	24	40	11	18	7	64	25	101
2017	Less than 3 years in current department or agency	27	41	15	12	5	68	17	172
2017	3 to 10 years in current department or agency	19	42	12	22	5	61	27	113
2017	11 to 20 years in current department or agency	26	43	9	21	0	69	21	23

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	55	31	6	5	2	1	0	87	7	302
2019	3 to 10 years in current department or agency	51	37	8	2	1	0	1	89	3	109
2019	11 to 20 years in current department or agency	51	36	10	0	3	0	0	87	3	31
2018	Less than 3 years in current department or agency	51	40	3	4	2	1	0	92	6	179
2018	3 to 10 years in current department or agency	52	36	7	4	0	0	0	89	4	100
2017	Less than 3 years in current department or agency	51	34	8	5	1	0	1	86	6	171
2017	3 to 10 years in current department or agency	40	48	6	5	1	0	0	88	6	113
2017	11 to 20 years in current department or agency	46	44	5	0	5	0	0	91	5	23
2014	Less than 3 years in current department or agency	59	32	7	1	0	1	0	92	1	99
2014	3 to 10 years in current department or agency	41	40	14	3	2	0	0	81	5	184
2014	11 to 20 years in current department or agency	59	22	0	10	9	0	0	81	19	10

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	42	36	8	9	5	0	78	14	305
2019	3 to 10 years in current department or agency	43	37	10	5	4	0	81	9	108
2019	11 to 20 years in current department or agency	37	36	6	10	10	0	73	20	31
2018	Less than 3 years in current department or agency	38	34	10	12	6	1	72	18	179
2018	3 to 10 years in current department or agency	29	38	13	13	7	0	67	20	101
2017	Less than 3 years in current department or agency	35	38	12	9	6	0	74	15	172
2017	3 to 10 years in current department or agency	23	41	12	11	12	0	65	23	112
2017	11 to 20 years in current department or agency	26	52	14	4	5	0	77	9	23

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	48	34	11	3	3	0	83	6	303
2019	3 to 10 years in current department or agency	54	35	7	3	1	0	89	4	109
2019	11 to 20 years in current department or agency	44	43	9	0	3	0	87	3	31
2018	Less than 3 years in current department or agency	48	32	11	3	5	1	81	8	177
2018	3 to 10 years in current department or agency	49	37	8	6	0	0	86	6	101
2017	Less than 3 years in current department or agency	47	41	6	3	2	0	88	6	171
2017	3 to 10 years in current department or agency	48	43	5	3	1	0	90	4	113
2017	11 to 20 years in current department or agency	51	27	18	4	0	0	78	4	23
2014	Less than 3 years in current department or agency	62	30	5	2	1	0	93	3	99
2014	3 to 10 years in current department or agency	52	30	13	2	3	0	82	5	184
2014	11 to 20 years in current department or agency	59	19	21	0	0	0	79	0	10

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	40	36	9	9	5	0	76	14	304
2019	3 to 10 years in current department or agency	45	35	9	6	5	0	80	10	108
2019	11 to 20 years in current department or agency	34	36	13	13	3	0	70	17	31
2018	Less than 3 years in current department or agency	34	37	13	12	4	1	72	16	177
2018	3 to 10 years in current department or agency	35	37	9	13	5	0	73	18	101
2017	Less than 3 years in current department or agency	40	37	10	8	5	1	77	13	171
2017	3 to 10 years in current department or agency	29	44	16	8	4	0	73	12	113
2017	11 to 20 years in current department or agency	42	40	0	13	5	0	83	17	23
2014	Less than 3 years in current department or agency	43	43	9	3	0	2	88	3	99
2014	3 to 10 years in current department or agency	24	45	13	12	7	1	69	18	184
2014	11 to 20 years in current department or agency	49	22	10	19	0	0	71	19	10

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	43	34	11	9	3	0	77	12	305
2019	3 to 10 years in current department or agency	42	36	10	6	5	0	79	11	109
2019	11 to 20 years in current department or agency	48	17	21	10	4	0	65	14	30
2018	Less than 3 years in current department or agency	38	29	17	9	7	1	67	16	177
2018	3 to 10 years in current department or agency	32	29	20	14	5	1	61	19	101
2017	Less than 3 years in current department or agency	43	34	12	7	5	0	77	11	171
2017	3 to 10 years in current department or agency	27	43	13	13	4	0	70	17	113
2017	11 to 20 years in current department or agency	30	44	13	4	9	0	74	13	23
2014	Less than 3 years in current department or agency	44	42	9	1	3	1	87	4	99
2014	3 to 10 years in current department or agency	29	40	13	12	6	0	70	18	184
2014	11 to 20 years in current department or agency	59	12	10	19	0	0	71	19	10

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	39	37	12	8	2	1	1	77	11	302
2019	3 to 10 years in current department or agency	36	45	11	5	3	0	0	81	8	107
2019	11 to 20 years in current department or agency	45	36	9	7	3	0	0	81	10	32
2018	Less than 3 years in current department or agency	32	30	23	7	7	1	0	63	14	179
2018	3 to 10 years in current department or agency	25	35	19	13	6	1	1	61	20	100
2017	Less than 3 years in current department or agency	41	36	12	6	5	0	0	77	11	171
2017	3 to 10 years in current department or agency	29	36	14	15	5	0	0	66	20	113
2017	11 to 20 years in current department or agency	34	44	4	8	9	0	0	79	17	23
2014	Less than 3 years in current department or agency	52	39	7	1	1	0	0	91	2	98
2014	3 to 10 years in current department or agency	31	44	14	7	4	1	0	75	11	184
2014	11 to 20 years in current department or agency	49	22	10	19	0	0	0	71	19	10

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	48	33	8	7	4	0	81	11	304
2019	3 to 10 years in current department or agency	42	44	7	3	4	0	86	7	109
2019	11 to 20 years in current department or agency	36	48	6	0	10	0	84	10	32
2018	Less than 3 years in current department or agency	41	35	11	8	5	0	76	13	179
2018	3 to 10 years in current department or agency	33	37	13	13	4	0	70	17	101
2017	Less than 3 years in current department or agency	40	37	11	7	4	1	78	10	170
2017	3 to 10 years in current department or agency	28	47	14	7	3	0	75	10	113
2017	11 to 20 years in current department or agency	42	27	13	17	0	0	69	17	23
2014	Less than 3 years in current department or agency	53	34	7	4	2	0	87	6	99
2014	3 to 10 years in current department or agency	27	49	15	4	5	0	76	9	184
2014	11 to 20 years in current department or agency	59	12	10	19	0	0	71	19	10

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	27	32	22	11	7	1	0	59	19	305
2019	3 to 10 years in current department or agency	21	33	19	15	12	0	0	53	27	108
2019	11 to 20 years in current department or agency	33	26	23	6	9	0	3	61	16	31
2018	Less than 3 years in current department or agency	28	29	21	14	8	0	0	57	22	179
2018	3 to 10 years in current department or agency	15	30	26	10	18	0	0	45	29	102
2017	Less than 3 years in current department or agency	35	37	19	4	5	0	0	71	9	172
2017	3 to 10 years in current department or agency	18	33	26	15	8	1	0	51	23	113
2017	11 to 20 years in current department or agency	13	39	17	17	13	0	0	53	30	23
2014	Less than 3 years in current department or agency	44	26	11	9	9	0	1	70	18	99
2014	3 to 10 years in current department or agency	34	34	18	8	5	0	0	69	13	184
2014	11 to 20 years in current department or agency	42	19	9	30	0	0	0	61	30	10

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	13	29	31	19	6	1	0	26	43	304
2019	3 to 10 years in current department or agency	14	32	36	14	4	0	1	18	46	109
2019	11 to 20 years in current department or agency	31	25	32	9	0	0	3	9	58	32
2018	Less than 3 years in current department or agency	10	32	33	16	7	1	2	23	43	178
2018	3 to 10 years in current department or agency	18	35	33	11	3	0	0	14	53	100
2017	Less than 3 years in current department or agency	16	18	36	20	5	1	5	26	36	171
2017	3 to 10 years in current department or agency	12	30	37	14	3	2	2	18	43	113
2017	11 to 20 years in current department or agency	9	38	40	5	9	0	0	13	47	23
2014	Less than 3 years in current department or agency	5	12	37	26	16	4	1	44	18	99
2014	3 to 10 years in current department or agency	15	24	42	15	3	0	1	18	39	184
2014	11 to 20 years in current department or agency	19	19	52	0	10	0	0	10	38	10

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	10	21	27	26	11	4	1	39	32	305
2019	3 to 10 years in current department or agency	14	19	42	17	8	0	0	24	33	109
2019	11 to 20 years in current department or agency	13	28	25	19	9	6	0	30	43	32
2018	Less than 3 years in current department or agency	14	29	26	14	11	4	2	26	46	178
2018	3 to 10 years in current department or agency	22	42	21	10	4	1	0	14	65	101
2017	Less than 3 years in current department or agency	12	21	27	17	13	3	6	33	36	172
2017	3 to 10 years in current department or agency	18	30	31	12	7	1	2	19	49	113
2017	11 to 20 years in current department or agency	0	43	26	18	13	0	0	30	43	23
2014	Less than 3 years in current department or agency	3	6	24	33	26	5	4	64	9	99
2014	3 to 10 years in current department or agency	11	21	39	18	9	1	2	27	33	184
2014	11 to 20 years in current department or agency	10	28	40	12	10	0	0	22	38	10

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	12	19	29	25	12	1	2	38	32	305
2019	3 to 10 years in current department or agency	12	24	31	23	8	0	1	32	37	109
2019	11 to 20 years in current department or agency	19	19	31	15	12	3	0	29	40	32
2018	Less than 3 years in current department or agency	13	18	35	18	12	4	0	31	32	177
2018	3 to 10 years in current department or agency	14	29	33	19	2	1	1	22	44	101
2017	Less than 3 years in current department or agency	9	22	31	25	8	0	5	35	33	171
2017	3 to 10 years in current department or agency	19	22	33	16	5	1	3	22	43	113
2017	11 to 20 years in current department or agency	5	30	48	8	9	0	0	17	35	23
2014	Less than 3 years in current department or agency	10	28	32	15	12	3	1	28	39	99
2014	3 to 10 years in current department or agency	20	32	33	9	5	0	1	14	52	184
2014	11 to 20 years in current department or agency	10	21	49	9	10	0	0	19	31	10

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	15	28	29	19	7	1	1	26	44	305
2019	3 to 10 years in current department or agency	18	32	33	13	5	0	0	17	50	108
2019	11 to 20 years in current department or agency	34	31	26	6	3	0	0	9	65	32
2018	Less than 3 years in current department or agency	13	23	36	20	6	2	1	26	37	177
2018	3 to 10 years in current department or agency	26	33	31	7	3	0	0	10	59	100
2017	Less than 3 years in current department or agency	10	23	30	19	14	0	4	34	34	168
2017	3 to 10 years in current department or agency	15	34	26	16	6	0	3	23	51	111
2017	11 to 20 years in current department or agency	4	39	31	18	9	0	0	27	43	23
2014	Less than 3 years in current department or agency	5	20	28	26	16	3	2	44	26	98
2014	3 to 10 years in current department or agency	12	22	40	21	4	0	1	25	34	182
2014	11 to 20 years in current department or agency	10	10	28	30	22	0	0	52	20	10

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	12	23	29	19	11	2	2	32	37	304
2019	3 to 10 years in current department or agency	18	24	35	16	6	0	2	22	43	109
2019	11 to 20 years in current department or agency	31	20	29	10	7	0	3	17	53	32
2018	Less than 3 years in current department or agency	16	25	28	19	6	3	3	27	44	178
2018	3 to 10 years in current department or agency	29	31	29	7	3	1	0	10	61	100
2017	Less than 3 years in current department or agency	13	22	25	22	10	2	6	35	38	170
2017	3 to 10 years in current department or agency	29	25	25	12	4	1	4	17	57	113
2017	11 to 20 years in current department or agency	26	17	48	4	4	0	0	8	44	23
2014	Less than 3 years in current department or agency	10	14	23	23	22	4	4	49	26	99
2014	3 to 10 years in current department or agency	16	27	32	20	4	0	1	24	43	183
2014	11 to 20 years in current department or agency	19	9	50	0	22	0	0	22	29	10

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	15	19	28	24	8	4	3	34	36	305
2019	3 to 10 years in current department or agency	15	28	36	13	5	0	3	19	44	109
2019	11 to 20 years in current department or agency	20	29	18	17	10	6	0	28	53	31
2018	Less than 3 years in current department or agency	28	31	20	10	4	3	3	15	63	176
2018	3 to 10 years in current department or agency	38	28	22	6	3	0	2	9	68	100
2017	Less than 3 years in current department or agency	24	28	21	11	7	2	7	20	57	170
2017	3 to 10 years in current department or agency	35	30	19	7	4	2	3	12	68	113
2017	11 to 20 years in current department or agency	17	22	35	12	13	0	0	25	39	23
2014	Less than 3 years in current department or agency	4	11	21	24	28	6	7	59	17	99
2014	3 to 10 years in current department or agency	9	23	35	24	6	1	3	31	33	183
2014	11 to 20 years in current department or agency	9	31	28	9	22	0	0	31	41	10

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	9	19	37	20	10	2	2	32	29	304
2019	3 to 10 years in current department or agency	10	24	35	21	7	0	3	29	35	109
2019	11 to 20 years in current department or agency	12	23	47	6	6	3	3	13	37	32
2018	Less than 3 years in current department or agency	10	21	33	23	8	4	2	33	32	177
2018	3 to 10 years in current department or agency	15	42	30	8	4	0	0	13	57	101
2017	Less than 3 years in current department or agency	10	16	35	24	6	3	6	32	29	170
2017	3 to 10 years in current department or agency	18	28	36	11	3	2	2	15	47	113
2017	11 to 20 years in current department or agency	0	35	35	22	9	0	0	31	35	23
2014	Less than 3 years in current department or agency	10	15	32	23	13	5	3	39	27	99
2014	3 to 10 years in current department or agency	19	22	39	14	7	0	0	21	40	184
2014	11 to 20 years in current department or agency	10	0	38	31	10	12	0	46	11	10

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	3	7	22	39	27	1	2	67	10	304
2019	3 to 10 years in current department or agency	4	9	18	37	31	0	1	68	13	109
2019	11 to 20 years in current department or agency	7	3	20	38	30	0	3	70	10	32

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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	73	16	3	4	3	1	90	7	305
2019	3 to 10 years in current department or agency	75	17	5	2	1	0	92	3	108
2019	11 to 20 years in current department or agency	71	20	3	6	0	0	91	6	32
2017	Less than 3 years in current department or agency	72	20	5	2	1	0	92	3	172
2017	3 to 10 years in current department or agency	72	18	3	6	2	0	90	7	113
2017	11 to 20 years in current department or agency	66	22	4	8	0	0	87	8	23
2014	Less than 3 years in current department or agency	76	18	2	4	0	0	94	4	99
2014	3 to 10 years in current department or agency	69	21	3	6	2	0	90	7	184
2014	11 to 20 years in current department or agency	88	12	0	0	0	0	100	0	10

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	34	27	15	6	5	7	5	70	13	305
2019	3 to 10 years in current department or agency	36	35	12	7	4	2	4	75	12	108
2019	11 to 20 years in current department or agency	28	40	12	13	0	3	3	73	14	32
2018	Less than 3 years in current department or agency	24	30	15	9	4	9	8	66	15	178
2018	3 to 10 years in current department or agency	25	36	12	14	7	4	3	65	22	102
2017	Less than 3 years in current department or agency	34	27	12	7	7	7	6	71	16	171
2017	3 to 10 years in current department or agency	27	19	20	12	6	7	8	54	22	113
2017	11 to 20 years in current department or agency	30	39	18	4	0	4	4	76	5	23
2014	Less than 3 years in current department or agency	51	25	6	5	3	4	7	84	9	99
2014	3 to 10 years in current department or agency	29	27	16	14	6	3	4	61	22	184
2014	11 to 20 years in current department or agency	48	31	0	0	0	12	9	100	0	10

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	51	28	9	7	4	1	0	80	11	304
2019	3 to 10 years in current department or agency	61	27	6	4	3	0	0	88	6	108
2019	11 to 20 years in current department or agency	52	35	3	7	3	0	0	87	10	32
2018	Less than 3 years in current department or agency	50	26	8	10	5	2	0	77	15	178
2018	3 to 10 years in current department or agency	47	31	7	9	5	0	1	79	13	102
2017	Less than 3 years in current department or agency	52	32	7	6	3	1	0	84	9	172
2017	3 to 10 years in current department or agency	41	36	12	9	1	1	0	78	10	113
2017	11 to 20 years in current department or agency	56	31	0	9	0	4	0	91	9	23
2014	Less than 3 years in current department or agency	59	28	6	3	2	0	3	89	5	99
2014	3 to 10 years in current department or agency	39	32	12	11	6	1	0	71	17	184
2014	11 to 20 years in current department or agency	58	33	0	10	0	0	0	90	10	10

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	62	26	4	6	1	1	0	89	7	305
2019	3 to 10 years in current department or agency	61	30	5	1	4	0	0	90	5	107
2019	11 to 20 years in current department or agency	62	22	9	3	3	0	0	84	7	32
2018	Less than 3 years in current department or agency	57	29	6	7	1	0	0	86	8	177
2018	3 to 10 years in current department or agency	53	34	3	7	4	0	0	86	11	101
2017	Less than 3 years in current department or agency	54	30	8	5	3	0	0	84	8	172
2017	3 to 10 years in current department or agency	44	43	3	9	1	0	0	88	10	112
2017	11 to 20 years in current department or agency	52	35	4	9	0	0	0	87	9	23
2014	Less than 3 years in current department or agency	68	26	4	2	0	0	1	94	2	99
2014	3 to 10 years in current department or agency	44	36	9	7	3	0	0	80	11	184
2014	11 to 20 years in current department or agency	50	50	0	0	0	0	0	100	0	10

Question 23. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	52	32	7	5	3	1	1	86	8	304
2019	3 to 10 years in current department or agency	61	29	6	3	2	0	0	90	5	108
2019	11 to 20 years in current department or agency	46	38	3	7	3	3	0	86	10	32
2018	Less than 3 years in current department or agency	51	32	7	6	4	1	0	83	9	178
2018	3 to 10 years in current department or agency	43	40	8	6	3	1	0	83	8	102

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	61	22	11	2	1	1	2	86	3	305
2019	3 to 10 years in current department or agency	65	19	12	2	1	1	0	85	3	109
2019	11 to 20 years in current department or agency	64	19	10	3	3	0	0	84	7	32

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	47	31	8	9	3	2	1	80	12	305
2019	3 to 10 years in current department or agency	53	27	7	3	5	3	1	83	9	109
2019	11 to 20 years in current department or agency	55	26	7	10	3	0	0	80	13	32
2018	Less than 3 years in current department or agency	42	27	14	10	6	1	0	70	16	179
2018	3 to 10 years in current department or agency	38	35	6	10	9	1	1	75	19	102
2017	Less than 3 years in current department or agency	42	36	7	5	9	1	1	79	14	172
2017	3 to 10 years in current department or agency	34	37	14	12	3	1	0	71	15	113
2017	11 to 20 years in current department or agency	48	39	0	9	5	0	0	87	13	23
2014	Less than 3 years in current department or agency	53	30	9	6	1	2	0	84	7	99
2014	3 to 10 years in current department or agency	34	40	14	6	4	1	0	75	11	184
2014	11 to 20 years in current department or agency	69	21	0	9	0	0	0	91	9	10

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	52	27	8	7	3	1	1	81	11	303
2019	3 to 10 years in current department or agency	59	24	5	5	4	2	1	85	9	109
2019	11 to 20 years in current department or agency	58	26	13	0	3	0	0	84	3	32
2018	Less than 3 years in current department or agency	51	29	6	5	6	3	0	83	11	177
2018	3 to 10 years in current department or agency	44	35	10	2	7	1	1	81	9	102
2017	Less than 3 years in current department or agency	57	22	10	3	5	3	1	82	8	172
2017	3 to 10 years in current department or agency	43	32	11	9	3	2	0	77	11	113
2017	11 to 20 years in current department or agency	38	35	18	0	5	4	0	77	5	23
2014	Less than 3 years in current department or agency	62	25	6	2	1	4	0	90	3	99
2014	3 to 10 years in current department or agency	48	26	13	4	7	2	1	76	11	184
2014	11 to 20 years in current department or agency	58	33	0	9	0	0	0	91	9	10

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	54	25	9	7	4	1	1	81	10	304
2019	3 to 10 years in current department or agency	54	25	11	4	4	2	0	81	8	109
2019	11 to 20 years in current department or agency	62	25	0	10	3	0	0	87	13	32
2018	Less than 3 years in current department or agency	47	29	10	7	5	1	0	77	13	177
2018	3 to 10 years in current department or agency	40	37	8	7	6	2	1	79	13	102
2017	Less than 3 years in current department or agency	53	30	7	5	5	0	1	83	9	172
2017	3 to 10 years in current department or agency	44	30	11	9	4	1	0	75	13	112
2017	11 to 20 years in current department or agency	48	34	9	4	5	0	0	82	9	23
2014	Less than 3 years in current department or agency	62	24	5	3	3	2	1	89	6	99
2014	3 to 10 years in current department or agency	43	33	11	7	4	1	0	78	11	184
2014	11 to 20 years in current department or agency	69	12	10	9	0	0	0	81	9	10

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	84	10	4	1	1	1	94	2	304
2019	3 to 10 years in current department or agency	85	8	4	2	1	0	94	3	108
2019	11 to 20 years in current department or agency	83	10	3	0	3	0	93	3	31
2017	Less than 3 years in current department or agency	80	14	3	2	1	1	95	2	172
2017	3 to 10 years in current department or agency	86	9	2	1	3	0	95	3	113
2017	11 to 20 years in current department or agency	78	17	5	0	0	0	95	0	23
2014	Less than 3 years in current department or agency	89	7	4	1	0	0	96	1	99
2014	3 to 10 years in current department or agency	79	14	4	1	2	0	93	3	184
2014	11 to 20 years in current department or agency	70	30	0	0	0	0	100	0	10

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	57	22	9	5	4	1	3	82	9	304
2019	3 to 10 years in current department or agency	61	18	10	4	5	1	1	80	9	109
2019	11 to 20 years in current department or agency	65	9	13	10	3	0	0	74	13	32
2017	Less than 3 years in current department or agency	53	23	8	5	3	2	5	82	9	171
2017	3 to 10 years in current department or agency	50	31	7	7	1	3	2	85	8	113
2017	11 to 20 years in current department or agency	38	35	9	5	0	0	13	85	5	23
2014	Less than 3 years in current department or agency	54	20	4	2	3	8	10	90	6	99
2014	3 to 10 years in current department or agency	44	28	15	4	6	3	1	74	10	184
2014	11 to 20 years in current department or agency	40	31	9	0	0	10	10	88	0	10

Question 30. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	66	20	5	4	3	2	1	88	7	305
2019	3 to 10 years in current department or agency	67	19	7	3	3	1	0	87	5	109
2019	11 to 20 years in current department or agency	70	16	7	3	3	0	0	87	7	32
2018	Less than 3 years in current department or agency	61	21	7	5	5	0	0	82	11	177
2018	3 to 10 years in current department or agency	51	28	7	4	7	3	1	82	11	102
2017	Less than 3 years in current department or agency	62	21	8	1	3	3	1	86	5	172
2017	3 to 10 years in current department or agency	57	24	8	6	4	1	0	82	10	113
2017	11 to 20 years in current department or agency	51	26	4	4	5	9	0	85	10	23

Question 31. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	55	27	9	6	3	0	0	82	9	305
2019	3 to 10 years in current department or agency	60	26	7	1	5	1	0	87	6	109
2019	11 to 20 years in current department or agency	53	30	7	7	3	0	0	83	10	31
2018	Less than 3 years in current department or agency	55	22	8	6	8	1	0	78	14	179
2018	3 to 10 years in current department or agency	42	30	8	7	9	1	2	75	17	102
2017	Less than 3 years in current department or agency	59	20	9	7	4	0	1	80	11	172
2017	3 to 10 years in current department or agency	48	25	10	8	7	1	0	74	15	113
2017	11 to 20 years in current department or agency	51	31	4	9	5	0	0	82	13	23
2014	Less than 3 years in current department or agency	60	25	10	2	2	1	0	86	4	99
2014	3 to 10 years in current department or agency	46	32	11	5	6	0	0	78	11	184
2014	11 to 20 years in current department or agency	69	21	0	9	0	0	0	91	9	10

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	26	44	11	11	2	4	2	75	14	86
2019	3 to 10 years in current department or agency	26	42	13	5	7	0	7	74	12	47
2019	11 to 20 years in current department or agency	15	55	7	15	0	8	0	76	16	13

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Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	42	35	10	4	3	6	0	83	7	304
2019	3 to 10 years in current department or agency	33	42	11	10	2	2	0	77	12	108
2019	11 to 20 years in current department or agency	19	39	23	13	7	0	0	57	20	31
2018	Less than 3 years in current department or agency	39	31	9	10	3	8	0	75	15	177
2018	3 to 10 years in current department or agency	26	38	22	9	2	2	0	66	12	102
2017	Less than 3 years in current department or agency	39	33	14	5	4	3	1	75	10	172
2017	3 to 10 years in current department or agency	19	41	18	15	6	1	0	61	21	113
2017	11 to 20 years in current department or agency	25	44	13	4	5	9	0	75	10	23
2014	Less than 3 years in current department or agency	43	33	11	2	1	9	2	84	3	99
2014	3 to 10 years in current department or agency	18	44	16	12	7	4	0	64	20	184
2014	11 to 20 years in current department or agency	40	19	0	0	9	31	0	86	14	10

Question 35. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	39	37	11	7	3	3	0	79	10	303
2019	3 to 10 years in current department or agency	28	44	13	7	8	0	0	72	15	108
2019	11 to 20 years in current department or agency	12	45	16	23	3	0	0	57	27	31
2018	Less than 3 years in current department or agency	35	29	15	14	4	3	0	66	18	177
2018	3 to 10 years in current department or agency	22	34	19	16	7	0	0	57	24	102
2017	Less than 3 years in current department or agency	38	30	14	9	6	2	2	70	15	172
2017	3 to 10 years in current department or agency	14	37	18	20	11	0	0	50	31	113
2017	11 to 20 years in current department or agency	26	38	27	5	5	0	0	64	9	23
2014	Less than 3 years in current department or agency	44	33	16	5	0	2	1	79	5	98
2014	3 to 10 years in current department or agency	15	41	21	13	9	2	0	57	22	184
2014	11 to 20 years in current department or agency	40	30	10	10	9	0	0	71	19	10

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	30	35	15	10	4	6	0	70	14	304
2019	3 to 10 years in current department or agency	21	41	20	11	6	1	0	62	17	106
2019	11 to 20 years in current department or agency	9	39	16	29	3	3	0	50	34	31
2018	Less than 3 years in current department or agency	26	29	19	16	5	4	0	58	23	176
2018	3 to 10 years in current department or agency	13	33	26	15	12	1	0	47	27	101
2017	Less than 3 years in current department or agency	30	33	19	8	7	2	2	65	15	172
2017	3 to 10 years in current department or agency	9	31	24	26	10	1	0	40	36	113
2017	11 to 20 years in current department or agency	13	38	26	13	9	0	0	51	23	23
2014	Less than 3 years in current department or agency	33	40	11	9	0	6	1	78	10	99
2014	3 to 10 years in current department or agency	9	43	20	17	10	1	0	52	28	184
2014	11 to 20 years in current department or agency	19	40	21	19	0	0	0	59	19	10

Question 37. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	28	41	11	10	7	3	0	71	17	304
2019	3 to 10 years in current department or agency	19	42	21	12	4	2	0	62	17	108
2019	11 to 20 years in current department or agency	9	51	13	20	7	0	0	60	27	31
2018	Less than 3 years in current department or agency	18	46	10	16	9	1	0	65	25	177
2018	3 to 10 years in current department or agency	16	28	22	23	9	1	0	45	32	102
2017	Less than 3 years in current department or agency	31	36	17	10	4	2	1	68	14	172
2017	3 to 10 years in current department or agency	13	43	24	15	5	1	0	56	20	113
2017	11 to 20 years in current department or agency	12	52	22	9	5	0	0	65	13	23
2014	Less than 3 years in current department or agency	33	36	11	11	3	5	2	74	14	98
2014	3 to 10 years in current department or agency	14	32	21	21	10	2	0	47	31	184
2014	11 to 20 years in current department or agency	19	41	21	9	10	0	0	60	19	10

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	46	27	15	5	1	5	0	77	7	305
2019	3 to 10 years in current department or agency	57	30	8	2	1	1	1	89	3	108
2019	11 to 20 years in current department or agency	42	48	10	0	0	0	0	90	0	32

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My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	31	45	12	8	2	2	0	78	10	305
2019	3 to 10 years in current department or agency	32	45	13	7	3	1	0	77	9	109
2019	11 to 20 years in current department or agency	21	53	10	13	3	0	0	74	16	32
2018	Less than 3 years in current department or agency	30	46	9	12	1	2	0	78	13	179
2018	3 to 10 years in current department or agency	24	46	20	9	2	0	0	70	11	101
2017	Less than 3 years in current department or agency	35	47	10	5	1	1	1	83	6	172
2017	3 to 10 years in current department or agency	24	48	16	10	2	1	0	72	12	112
2017	11 to 20 years in current department or agency	35	48	9	4	5	0	0	82	9	23
2014	Less than 3 years in current department or agency	43	41	6	3	3	3	1	87	6	99
2014	3 to 10 years in current department or agency	24	44	16	11	3	1	0	70	14	184
2014	11 to 20 years in current department or agency	19	40	31	9	0	0	0	59	9	10

Question 40. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	19	41	18	13	5	4	62	19	302
2019	3 to 10 years in current department or agency	18	33	18	26	5	0	51	30	108
2019	11 to 20 years in current department or agency	6	27	41	19	7	0	34	26	31

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	37	30	15	9	4	4	2	71	14	305
2019	3 to 10 years in current department or agency	33	34	14	11	5	4	0	70	16	108
2019	11 to 20 years in current department or agency	24	47	19	7	3	0	0	72	10	32
2018	Less than 3 years in current department or agency	27	37	9	18	4	4	0	67	23	179
2018	3 to 10 years in current department or agency	28	30	12	21	5	2	2	59	28	102
2017	Less than 3 years in current department or agency	34	31	10	16	5	2	3	68	21	172
2017	3 to 10 years in current department or agency	24	37	12	15	7	4	1	64	23	113
2017	11 to 20 years in current department or agency	43	27	13	4	13	0	0	70	18	23
2014	Less than 3 years in current department or agency	44	32	9	6	3	6	1	81	9	99
2014	3 to 10 years in current department or agency	34	38	11	6	7	2	1	75	14	184
2014	11 to 20 years in current department or agency	50	41	0	0	9	0	0	91	9	10

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	34	33	19	7	3	3	1	69	11	304
2019	3 to 10 years in current department or agency	28	37	31	5	0	0	0	64	5	108
2019	11 to 20 years in current department or agency	18	53	19	3	7	0	0	71	10	32
2018	Less than 3 years in current department or agency	24	36	25	10	2	2	0	62	13	177
2018	3 to 10 years in current department or agency	24	34	27	10	3	2	0	59	13	98

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	24	20	16	10	10	15	5	54	25	304
2019	3 to 10 years in current department or agency	14	24	22	14	12	8	6	44	30	109
2019	11 to 20 years in current department or agency	9	34	21	7	13	13	3	52	23	32
2018	Less than 3 years in current department or agency	17	20	23	12	7	18	3	47	24	178
2018	3 to 10 years in current department or agency	11	25	16	20	18	5	5	40	43	102
2017	Less than 3 years in current department or agency	21	17	17	10	10	18	6	50	27	172
2017	3 to 10 years in current department or agency	9	17	17	19	19	12	7	32	47	113
2017	11 to 20 years in current department or agency	17	17	31	9	9	14	4	41	22	23
2014	Less than 3 years in current department or agency	18	22	14	11	6	26	3	56	24	99
2014	3 to 10 years in current department or agency	10	20	16	20	19	10	4	36	46	184
2014	11 to 20 years in current department or agency	30	30	9	0	0	30	0	87	0	10

Question 44. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	32	34	17	9	4	3	1	69	14	304
2019	3 to 10 years in current department or agency	25	41	12	17	5	1	0	66	21	109
2019	11 to 20 years in current department or agency	21	37	32	3	7	0	0	58	10	32
2018	Less than 3 years in current department or agency	21	32	19	15	8	5	0	56	24	177
2018	3 to 10 years in current department or agency	24	19	23	22	11	1	0	44	33	101
2017	Less than 3 years in current department or agency	39	28	12	7	6	7	0	72	15	172
2017	3 to 10 years in current department or agency	15	39	18	18	10	1	0	55	28	112
2017	11 to 20 years in current department or agency	21	48	13	9	4	4	0	72	14	23
2014	Less than 3 years in current department or agency	45	32	12	5	2	4	1	80	7	99
2014	3 to 10 years in current department or agency	23	40	20	10	6	1	0	63	16	184
2014	11 to 20 years in current department or agency	48	33	19	0	0	0	0	81	0	10

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	30	27	13	14	9	5	2	61	25	304
2019	3 to 10 years in current department or agency	22	36	8	11	17	1	5	62	29	109
2019	11 to 20 years in current department or agency	21	33	13	16	13	3	0	56	30	32
2018	Less than 3 years in current department or agency	22	31	14	18	9	2	2	56	29	179
2018	3 to 10 years in current department or agency	19	23	17	19	22	1	0	42	41	102
2017	Less than 3 years in current department or agency	29	25	14	9	15	7	1	59	26	172
2017	3 to 10 years in current department or agency	8	27	14	25	23	4	0	36	49	113
2017	11 to 20 years in current department or agency	12	35	22	13	13	0	4	49	28	23
2014	Less than 3 years in current department or agency	33	25	16	13	4	6	3	64	19	99
2014	3 to 10 years in current department or agency	11	23	18	27	20	1	1	35	47	184
2014	11 to 20 years in current department or agency	29	19	0	21	10	0	22	61	39	10

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	50	24	12	8	3	1	2	76	12	305
2019	3 to 10 years in current department or agency	44	25	15	6	6	1	3	72	12	109
2019	11 to 20 years in current department or agency	47	19	12	6	13	0	3	68	19	32

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	61	8	7	4	6	2	12	80	12	305
2019	3 to 10 years in current department or agency	63	15	4	3	5	0	11	88	8	109
2019	11 to 20 years in current department or agency	65	13	3	0	3	0	16	92	4	32

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	51	24	14	6	2	2	2	78	8	305
2019	3 to 10 years in current department or agency	55	23	14	6	1	0	2	79	7	108
2019	11 to 20 years in current department or agency	62	25	7	0	3	0	3	90	3	32

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	46	19	16	7	5	3	3	70	13	304
2019	3 to 10 years in current department or agency	50	18	15	8	4	1	4	71	13	109
2019	11 to 20 years in current department or agency	54	19	0	10	3	0	13	84	16	31

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	68	12	6	3	2	3	6	88	5	304
2019	3 to 10 years in current department or agency	66	7	11	4	7	0	5	77	11	108
2019	11 to 20 years in current department or agency	58	9	6	7	13	0	6	72	21	32

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	76	11	5	2	2	2	3	91	4	304
2019	3 to 10 years in current department or agency	82	8	4	1	2	0	4	93	3	109
2019	11 to 20 years in current department or agency	65	16	6	3	3	0	6	87	7	32

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	80	6	4	1	3	4	2	92	4	305
2019	3 to 10 years in current department or agency	88	3	5	1	0	0	4	94	1	109
2019	11 to 20 years in current department or agency	77	10	0	7	3	0	3	89	11	31

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	82	4	3	2	1	3	4	94	3	302
2019	3 to 10 years in current department or agency	89	4	3	0	0	0	4	97	0	108
2019	11 to 20 years in current department or agency	77	6	3	0	3	0	10	93	4	32

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	27	44	14	9	3	3	73	12	304
2019	3 to 10 years in current department or agency	32	44	15	4	4	1	77	8	109
2019	11 to 20 years in current department or agency	17	41	29	7	3	3	60	10	32
2018	Less than 3 years in current department or agency	22	40	21	9	4	3	64	14	179
2018	3 to 10 years in current department or agency	22	40	24	8	5	1	63	13	102
2017	Less than 3 years in current department or agency	35	34	17	7	3	3	72	11	171
2017	3 to 10 years in current department or agency	10	49	21	14	6	0	59	20	113
2017	11 to 20 years in current department or agency	21	43	18	4	9	4	68	14	23

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	37	40	11	7	3	2	0	79	10	304
2019	3 to 10 years in current department or agency	36	49	8	5	2	1	0	86	7	108
2019	11 to 20 years in current department or agency	33	32	19	3	7	6	0	69	11	32
2018	Less than 3 years in current department or agency	41	41	10	4	2	3	0	84	6	179
2018	3 to 10 years in current department or agency	34	44	12	8	1	1	0	79	9	102
2017	Less than 3 years in current department or agency	54	34	5	4	1	3	0	90	5	172
2017	3 to 10 years in current department or agency	29	47	12	7	1	3	1	79	8	112
2017	11 to 20 years in current department or agency	48	30	13	0	5	4	0	82	5	23
2014	Less than 3 years in current department or agency	65	21	8	1	1	4	1	90	2	99
2014	3 to 10 years in current department or agency	42	35	13	5	4	1	0	77	9	184
2014	11 to 20 years in current department or agency	48	33	9	10	0	0	0	81	10	10

Question 49. My department or agency implements activities and practices that support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	41	34	16	5	1	3	0	77	6	302
2019	3 to 10 years in current department or agency	44	33	17	4	2	1	0	77	6	109
2019	11 to 20 years in current department or agency	33	44	6	7	3	6	0	83	11	32
2018	Less than 3 years in current department or agency	38	40	11	4	2	5	0	83	6	177
2018	3 to 10 years in current department or agency	38	43	11	3	0	5	0	85	3	100
2017	Less than 3 years in current department or agency	52	28	9	2	3	5	1	85	5	170
2017	3 to 10 years in current department or agency	35	42	13	3	1	6	0	81	5	113
2017	11 to 20 years in current department or agency	39	48	8	0	0	5	0	91	0	23
2014	Less than 3 years in current department or agency	61	25	6	1	1	5	1	91	2	99
2014	3 to 10 years in current department or agency	47	32	14	1	3	3	0	82	4	184
2014	11 to 20 years in current department or agency	69	21	0	0	10	0	0	90	10	10

Question 50. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	52	38	5	3	2	0	90	5	304
2019	3 to 10 years in current department or agency	51	34	8	4	2	0	86	6	109
2019	11 to 20 years in current department or agency	49	38	7	3	0	3	90	3	32
2018	Less than 3 years in current department or agency	50	37	6	3	3	1	88	6	179
2018	3 to 10 years in current department or agency	39	42	7	8	4	0	81	11	102
2017	Less than 3 years in current department or agency	58	35	4	1	1	1	94	2	172
2017	3 to 10 years in current department or agency	33	43	17	4	3	0	75	8	113
2017	11 to 20 years in current department or agency	52	39	4	0	5	0	91	5	23
2014	Less than 3 years in current department or agency	80	17	3	0	0	0	97	0	98
2014	3 to 10 years in current department or agency	46	36	9	4	4	0	82	8	184
2014	11 to 20 years in current department or agency	69	12	10	9	0	0	81	9	10

Question 51. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	42	33	10	10	5	0	75	15	305
2019	3 to 10 years in current department or agency	34	38	16	5	8	0	72	13	109
2019	11 to 20 years in current department or agency	30	37	19	3	7	3	70	10	32
2018	Less than 3 years in current department or agency	33	33	18	9	5	2	68	14	179
2018	3 to 10 years in current department or agency	23	37	21	7	11	0	60	19	102
2017	Less than 3 years in current department or agency	50	26	10	9	4	1	77	13	172
2017	3 to 10 years in current department or agency	22	35	17	14	12	1	57	26	111
2017	11 to 20 years in current department or agency	39	26	30	0	5	0	65	5	23
2014	Less than 3 years in current department or agency	58	33	4	3	2	1	91	5	99
2014	3 to 10 years in current department or agency	29	38	18	10	5	0	67	15	184
2014	11 to 20 years in current department or agency	48	33	0	0	19	0	81	19	10

Question 52. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	44	33	9	9	4	0	77	13	302
2019	3 to 10 years in current department or agency	36	38	15	5	7	0	73	12	109
2019	11 to 20 years in current department or agency	37	37	13	7	7	0	74	13	32
2018	Less than 3 years in current department or agency	36	34	16	8	5	2	70	13	178
2018	3 to 10 years in current department or agency	28	32	22	10	9	0	60	18	100
2017	Less than 3 years in current department or agency	47	33	9	5	4	1	81	9	171
2017	3 to 10 years in current department or agency	21	41	14	13	11	0	62	23	113
2017	11 to 20 years in current department or agency	31	37	18	9	5	0	68	14	22
2014	Less than 3 years in current department or agency	55	32	6	3	2	2	89	5	99
2014	3 to 10 years in current department or agency	26	43	16	10	4	1	70	15	184
2014	11 to 20 years in current department or agency	59	22	0	10	9	0	81	19	10

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	35	27	14	9	11	3	0	64	21	304
2019	3 to 10 years in current department or agency	35	28	16	12	7	2	0	64	19	109
2019	11 to 20 years in current department or agency	41	33	10	7	10	0	0	74	17	31
2018	Less than 3 years in current department or agency	29	25	20	13	9	3	0	55	23	179
2018	3 to 10 years in current department or agency	23	23	18	20	15	2	0	47	35	101
2017	Less than 3 years in current department or agency	36	27	13	12	11	1	0	64	23	172
2017	3 to 10 years in current department or agency	22	20	22	22	12	2	0	42	35	113
2017	11 to 20 years in current department or agency	21	31	18	17	9	4	0	55	27	23
2014	Less than 3 years in current department or agency	40	21	18	10	5	5	2	65	15	99
2014	3 to 10 years in current department or agency	28	26	14	19	10	3	0	56	30	183
2014	11 to 20 years in current department or agency	59	12	0	0	19	10	0	79	21	10

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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2019	Less than 3 years in current department or agency	39	28	33	305
2019	3 to 10 years in current department or agency	41	22	37	109
2019	11 to 20 years in current department or agency	25	28	47	32
2018	Less than 3 years in current department or agency	43	19	38	178
2018	3 to 10 years in current department or agency	47	21	32	102
2017	Less than 3 years in current department or agency	44	30	25	172
2017	3 to 10 years in current department or agency	49	14	37	113
2017	11 to 20 years in current department or agency	51	27	22	23
2014	Less than 3 years in current department or agency	38	22	40	99
2014	3 to 10 years in current department or agency	44	18	38	184
2014	11 to 20 years in current department or agency	41	40	19	10

Question 55. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2019	Less than 3 years in current department or agency	6	17	60	5	6	6	118
2018	Less than 3 years in current department or agency	3	30	52	5	5	6	76
2018	3 to 10 years in current department or agency	7	12	69	0	6	7	48
2017	Less than 3 years in current department or agency	0	15	64	5	9	7	77
2017	3 to 10 years in current department or agency	7	12	75	3	0	2	56
2017	11 to 20 years in current department or agency	33	8	41	9	0	8	12
2014	Less than 3 years in current department or agency	0	19	61	5	9999	15	38
2014	3 to 10 years in current department or agency	5	13	68	11	9999	4	80

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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	36	40	10	7	2	1	4	81	9	305
2019	3 to 10 years in current department or agency	26	51	5	12	3	1	2	79	16	107
2019	11 to 20 years in current department or agency	37	48	6	3	0	0	6	90	3	32

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	52	22	9	3	1	7	4	84	5	305
2019	3 to 10 years in current department or agency	49	31	5	4	1	9	1	89	5	108
2019	11 to 20 years in current department or agency	52	30	9	0	3	0	6	86	3	32

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	14	86	304
2018	Less than 3 years in current department or agency	17	83	179
2018	3 to 10 years in current department or agency	11	89	102

Question 59a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	56	44	40
2018	Less than 3 years in current department or agency	42	58	30

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	65	35	40
2018	Less than 3 years in current department or agency	57	43	30

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	0	100	40
2018	Less than 3 years in current department or agency	0	100	30

Question 59g. From whom did you experience harassment on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	0	100	40
2018	3 to 10 years in current department or agency	0	100	12

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	28	72	40
2018	Less than 3 years in current department or agency	24	76	30

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	32	68	40
2018	Less than 3 years in current department or agency	40	60	30

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	47	53	40
2018	Less than 3 years in current department or agency	42	58	30

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	45	55	40
2018	Less than 3 years in current department or agency	52	48	30

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	38	62	40
2018	Less than 3 years in current department or agency	30	70	30

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	50	50	40
2018	Less than 3 years in current department or agency	37	63	30

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	23	77	40
2018	Less than 3 years in current department or agency	37	63	30

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	0	100	40
2018	Less than 3 years in current department or agency	0	100	30

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	53	47	40
2018	Less than 3 years in current department or agency	41	59	30

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	23	77	40
2018	Less than 3 years in current department or agency	20	80	30

Question 60m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	17	83	40

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	44	56	39
2018	Less than 3 years in current department or agency	37	63	30

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	28	72	39
2018	Less than 3 years in current department or agency	18	82	30

Question 61c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	24	76	39
2018	3 to 10 years in current department or agency	0	100	12

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	16	84	39
2018	3 to 10 years in current department or agency	0	100	12

Question 61e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	16	84	39

Question 61g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	15	85	39

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	36	64	39
2018	Less than 3 years in current department or agency	31	69	30

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	15	85	303

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	15	8	21	4	3	36	13	46	14	305
2019	3 to 10 years in current department or agency	19	21	19	10	5	14	12	54	21	109
2019	11 to 20 years in current department or agency	9	9	16	3	7	42	13	42	23	31
2018	Less than 3 years in current department or agency	13	10	22	5	2	42	7	45	13	179
2018	3 to 10 years in current department or agency	13	16	25	8	4	28	7	44	18	102
2017	Less than 3 years in current department or agency	16	8	15	5	3	42	11	51	17	171
2017	3 to 10 years in current department or agency	10	15	21	10	8	26	9	39	29	113
2017	11 to 20 years in current department or agency	12	30	13	0	9	30	5	66	14	23
2014	Less than 3 years in current department or agency	24	9	13	2	2	39	11	67	8	99
2014	3 to 10 years in current department or agency	13	12	17	8	7	33	9	43	27	184
2014	11 to 20 years in current department or agency	29	21	9	0	0	41	0	84	0	10

Question 65. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	32	28	16	5	1	16	3	74	7	305
2019	3 to 10 years in current department or agency	32	28	22	5	3	11	0	67	8	109
2019	11 to 20 years in current department or agency	24	37	16	7	3	9	3	70	11	32
2018	Less than 3 years in current department or agency	24	32	21	4	3	14	1	66	8	178
2018	3 to 10 years in current department or agency	20	33	25	5	5	11	1	60	11	102
2017	Less than 3 years in current department or agency	23	25	16	6	3	24	3	66	12	172
2017	3 to 10 years in current department or agency	20	29	25	10	6	9	1	55	18	113
2017	11 to 20 years in current department or agency	30	26	23	4	5	13	0	64	10	23
2014	Less than 3 years in current department or agency	32	23	14	2	1	23	5	76	4	98
2014	3 to 10 years in current department or agency	18	27	23	6	7	18	1	56	16	184
2014	11 to 20 years in current department or agency	48	23	9	0	0	20	0	88	0	10

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	7	93	305
2018	Less than 3 years in current department or agency	8	92	178

Question 67a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	35	65	20
2018	Less than 3 years in current department or agency	63	37	14

Question 67c. From whom did you experience discrimination on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	0	100	20
2018	Less than 3 years in current department or agency	0	100	14

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	0	100	20
2018	Less than 3 years in current department or agency	0	100	14

Question 67g. From whom did you experience discrimination on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	0	100	20

Question 68a. Please indicate the type of discrimination you experienced. Race
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	30	70	20

Question 68b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	26	74	20

Question 68c. Please indicate the type of discrimination you experienced. Colour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	30	70	20
2018	Less than 3 years in current department or agency	0	100	14

Question 68e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	30	70	20
2018	Less than 3 years in current department or agency	42	58	14

Question 68g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	0	100	20
2018	Less than 3 years in current department or agency	0	100	14

Question 68k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	0	100	20
2018	Less than 3 years in current department or agency	0	100	14

Question 69a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	37	63	19

Question 69c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	0	100	19
2018	Less than 3 years in current department or agency	0	100	14

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	47	53	19

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	9	91	303

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	16	9	19	2	2	41	11	53	7	304
2019	3 to 10 years in current department or agency	20	19	25	2	2	21	12	57	5	109
2019	11 to 20 years in current department or agency	12	9	16	0	3	52	6	53	8	31
2018	Less than 3 years in current department or agency	14	8	22	2	2	45	6	46	8	178
2018	3 to 10 years in current department or agency	11	21	23	1	3	37	5	55	7	102
2017	Less than 3 years in current department or agency	17	6	14	2	0	49	12	59	6	171
2017	3 to 10 years in current department or agency	10	13	24	3	1	42	6	45	8	112
2017	11 to 20 years in current department or agency	12	22	13	0	0	43	9	72	0	23
2014	Less than 3 years in current department or agency	20	15	11	1	1	40	12	72	4	99
2014	3 to 10 years in current department or agency	11	11	17	4	3	43	10	48	15	184
2014	11 to 20 years in current department or agency	38	9	21	0	0	31	0	69	0	10

Question 73. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	33	25	16	3	1	19	3	75	5	304
2019	3 to 10 years in current department or agency	33	29	19	1	1	14	3	75	2	109
2019	11 to 20 years in current department or agency	24	34	16	3	7	16	0	69	12	32
2018	Less than 3 years in current department or agency	27	30	21	2	3	16	2	69	5	178
2018	3 to 10 years in current department or agency	23	34	20	2	3	18	1	69	6	101
2017	Less than 3 years in current department or agency	34	22	13	3	1	23	4	77	5	172
2017	3 to 10 years in current department or agency	19	40	25	3	2	10	2	67	5	113
2017	11 to 20 years in current department or agency	34	35	4	0	0	27	0	94	0	23
2014	Less than 3 years in current department or agency	35	24	12	1	1	25	3	81	3	99
2014	3 to 10 years in current department or agency	26	27	17	7	4	18	1	65	13	184
2014	11 to 20 years in current department or agency	58	21	12	0	0	10	0	87	0	10

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Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	25	31	19	10	15	0	1	57	25	305
2019	3 to 10 years in current department or agency	24	30	25	5	15	0	2	55	20	109
2019	11 to 20 years in current department or agency	24	35	16	10	12	0	3	61	23	32
2018	Less than 3 years in current department or agency	22	31	19	13	13	0	2	54	27	179
2018	3 to 10 years in current department or agency	31	34	22	8	4	0	1	66	12	102
2017	Less than 3 years in current department or agency	24	21	21	15	15	1	3	46	32	170
2017	3 to 10 years in current department or agency	33	28	18	11	7	0	3	63	19	113
2017	11 to 20 years in current department or agency	36	38	14	4	9	0	0	73	13	22

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	15	25	28	18	13	0	0	40	32	304
2019	3 to 10 years in current department or agency	6	20	24	35	14	0	0	27	49	109
2019	11 to 20 years in current department or agency	9	16	23	19	34	0	0	25	52	32
2018	Less than 3 years in current department or agency	12	20	35	20	13	1	0	32	33	179
2018	3 to 10 years in current department or agency	6	13	33	29	20	0	0	19	49	102
2017	Less than 3 years in current department or agency	14	27	27	17	13	0	1	42	31	172
2017	3 to 10 years in current department or agency	9	13	28	27	24	0	0	22	51	113
2017	11 to 20 years in current department or agency	13	18	21	31	17	0	0	31	48	23

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	18	24	26	18	13	1	0	43	31	303
2019	3 to 10 years in current department or agency	7	25	21	27	19	1	0	33	46	108
2019	11 to 20 years in current department or agency	6	16	38	15	25	0	0	22	40	32
2018	Less than 3 years in current department or agency	11	31	24	21	11	1	0	43	32	178
2018	3 to 10 years in current department or agency	6	17	33	22	22	0	0	23	44	101
2017	Less than 3 years in current department or agency	20	28	23	14	13	0	2	49	28	171
2017	3 to 10 years in current department or agency	9	24	23	23	20	0	0	33	44	113
2017	11 to 20 years in current department or agency	13	26	17	22	22	0	0	39	44	23

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	18	26	22	18	14	1	1	45	32	304
2019	3 to 10 years in current department or agency	8	20	26	26	18	0	2	29	44	109
2019	11 to 20 years in current department or agency	7	16	23	30	25	0	0	23	55	32
2018	Less than 3 years in current department or agency	12	22	24	24	16	1	0	34	41	178
2018	3 to 10 years in current department or agency	4	19	27	27	23	0	0	23	50	102
2017	Less than 3 years in current department or agency	15	28	17	23	15	0	2	44	39	171
2017	3 to 10 years in current department or agency	8	18	22	27	25	0	0	26	52	112
2017	11 to 20 years in current department or agency	9	26	26	26	14	0	0	35	39	23

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	35	26	15	12	10	1	1	63	22	305
2019	3 to 10 years in current department or agency	21	35	17	17	9	0	1	57	26	109
2019	11 to 20 years in current department or agency	19	34	16	15	9	3	3	57	26	32
2018	Less than 3 years in current department or agency	27	31	22	9	9	1	2	59	19	178
2018	3 to 10 years in current department or agency	17	30	21	15	13	1	3	49	29	101
2017	Less than 3 years in current department or agency	30	31	17	6	6	1	9	68	14	171
2017	3 to 10 years in current department or agency	23	27	25	11	11	0	3	51	23	113
2017	11 to 20 years in current department or agency	18	18	32	5	13	0	14	42	21	22

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	26	27	21	13	12	0	0	54	25	304
2019	3 to 10 years in current department or agency	17	29	29	11	13	0	0	47	24	109
2019	11 to 20 years in current department or agency	23	23	19	23	13	0	0	46	35	31
2018	Less than 3 years in current department or agency	26	26	26	12	9	0	0	52	22	179
2018	3 to 10 years in current department or agency	17	22	28	14	19	0	0	39	33	101
2017	Less than 3 years in current department or agency	29	30	20	14	5	0	2	60	19	171
2017	3 to 10 years in current department or agency	14	27	26	21	10	2	0	42	32	112
2017	11 to 20 years in current department or agency	14	18	44	14	10	0	0	32	24	22

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	38	29	19	7	6	1	0	68	13	304
2019	3 to 10 years in current department or agency	24	40	21	10	5	0	0	64	15	108
2019	11 to 20 years in current department or agency	22	41	28	0	9	0	0	63	9	32
2018	Less than 3 years in current department or agency	27	33	25	8	5	2	0	62	13	179
2018	3 to 10 years in current department or agency	13	33	35	12	6	0	0	46	18	102
2017	Less than 3 years in current department or agency	37	25	22	8	4	0	3	64	13	171
2017	3 to 10 years in current department or agency	20	36	30	8	5	0	1	56	13	112
2017	11 to 20 years in current department or agency	23	27	40	4	5	0	0	51	9	22

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	22	26	26	16	8	1	0	49	24	304
2019	3 to 10 years in current department or agency	15	26	29	23	7	0	0	41	29	109
2019	11 to 20 years in current department or agency	9	25	38	12	16	0	0	35	28	32
2018	Less than 3 years in current department or agency	16	32	25	19	7	1	0	49	26	179
2018	3 to 10 years in current department or agency	9	22	31	26	13	0	0	31	38	101
2017	Less than 3 years in current department or agency	25	29	20	16	7	0	3	56	24	171
2017	3 to 10 years in current department or agency	11	29	28	25	7	0	0	40	32	112
2017	11 to 20 years in current department or agency	18	31	9	34	10	0	0	48	43	23

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	29	29	19	15	7	0	0	58	23	304
2019	3 to 10 years in current department or agency	26	27	25	17	6	0	0	52	23	109
2019	11 to 20 years in current department or agency	22	25	31	9	12	0	0	47	22	32
2018	Less than 3 years in current department or agency	24	30	21	13	11	1	0	54	24	179
2018	3 to 10 years in current department or agency	15	27	28	23	7	1	0	42	30	102
2017	Less than 3 years in current department or agency	27	29	22	16	5	0	1	57	21	171
2017	3 to 10 years in current department or agency	20	28	29	12	11	0	0	48	23	112
2017	11 to 20 years in current department or agency	24	37	9	26	5	0	0	60	31	22

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	49	22	14	7	5	2	1	73	13	304
2019	3 to 10 years in current department or agency	49	27	10	11	4	0	0	76	15	109
2019	11 to 20 years in current department or agency	31	25	12	19	13	0	0	56	32	32

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	36	31	20	8	4	1	0	68	12	303
2019	3 to 10 years in current department or agency	33	34	13	15	6	0	0	66	21	107
2019	11 to 20 years in current department or agency	23	35	33	3	6	0	0	58	10	31
2018	Less than 3 years in current department or agency	26	31	30	7	6	1	0	57	13	179
2018	3 to 10 years in current department or agency	15	37	23	17	7	0	0	52	25	101
2017	Less than 3 years in current department or agency	32	24	23	13	4	1	3	59	18	170
2017	3 to 10 years in current department or agency	28	31	23	12	5	0	1	59	18	112
2017	11 to 20 years in current department or agency	23	37	18	17	5	0	0	59	22	22

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	54	18	13	8	6	1	0	73	14	304
2019	3 to 10 years in current department or agency	54	20	12	5	9	0	0	74	15	109
2019	11 to 20 years in current department or agency	38	18	22	16	6	0	0	56	22	32
2018	Less than 3 years in current department or agency	61	16	14	4	3	1	1	78	7	178
2018	3 to 10 years in current department or agency	56	25	10	5	3	0	1	82	7	102
2017	Less than 3 years in current department or agency	63	19	11	4	2	0	2	83	5	172
2017	3 to 10 years in current department or agency	52	22	14	6	5	1	0	75	11	113
2017	11 to 20 years in current department or agency	43	8	17	9	18	0	5	54	28	23

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	75	12	6	2	1	2	2	91	3	303
2019	3 to 10 years in current department or agency	77	8	6	1	5	0	3	88	6	108
2019	11 to 20 years in current department or agency	72	9	0	6	0	0	13	93	7	32
2018	Less than 3 years in current department or agency	79	8	3	3	3	1	4	91	6	178
2018	3 to 10 years in current department or agency	80	12	4	2	0	0	2	94	2	102

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	76	9	3	5	4	1	2	88	10	302
2019	3 to 10 years in current department or agency	79	10	4	1	5	0	1	90	6	109
2019	11 to 20 years in current department or agency	68	13	10	0	6	0	3	83	6	32
2018	Less than 3 years in current department or agency	75	9	7	5	2	1	2	85	7	178
2018	3 to 10 years in current department or agency	77	9	4	5	3	0	2	88	8	102
2017	Less than 3 years in current department or agency	76	11	3	3	4	1	3	90	7	170
2017	3 to 10 years in current department or agency	67	12	4	4	5	2	5	85	10	113
2017	11 to 20 years in current department or agency	73	0	4	0	5	0	18	89	6	23

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	62	20	9	5	3	1	1	83	8	303
2019	3 to 10 years in current department or agency	61	23	9	1	5	0	1	85	6	108
2019	11 to 20 years in current department or agency	53	24	13	0	6	0	3	80	6	32
2018	Less than 3 years in current department or agency	61	23	9	4	2	1	1	85	6	178
2018	3 to 10 years in current department or agency	60	18	15	4	1	0	2	80	5	102
2017	Less than 3 years in current department or agency	62	18	11	3	3	1	3	83	6	172
2017	3 to 10 years in current department or agency	58	25	10	2	2	1	2	86	4	113
2017	11 to 20 years in current department or agency	47	27	13	0	0	0	13	85	0	23

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	61	15	10	5	6	1	2	77	12	301
2019	3 to 10 years in current department or agency	63	19	11	1	5	0	1	83	6	109
2019	11 to 20 years in current department or agency	62	18	10	3	3	0	3	83	7	32
2018	Less than 3 years in current department or agency	58	19	11	7	4	1	0	77	12	177
2018	3 to 10 years in current department or agency	53	22	12	7	6	0	1	76	12	102
2017	Less than 3 years in current department or agency	63	15	11	5	4	0	3	80	9	171
2017	3 to 10 years in current department or agency	49	26	12	5	5	1	1	77	11	113
2017	11 to 20 years in current department or agency	60	18	4	0	5	0	13	90	5	23

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	58	9	5	2	2	1	23	89	5	302
2019	3 to 10 years in current department or agency	64	13	8	2	1	0	12	88	3	106
2019	11 to 20 years in current department or agency	56	12	9	6	0	3	13	82	7	32
2018	Less than 3 years in current department or agency	55	10	5	2	1	1	27	89	3	176
2018	3 to 10 years in current department or agency	51	17	8	2	0	0	22	87	2	101
2017	Less than 3 years in current department or agency	55	8	8	2	1	1	26	86	4	172
2017	3 to 10 years in current department or agency	56	11	5	2	2	1	23	88	5	113
2017	11 to 20 years in current department or agency	51	17	9	0	0	0	23	88	0	22

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	70	14	6	3	1	1	5	89	4	303
2019	3 to 10 years in current department or agency	64	20	7	4	2	0	4	87	6	109
2019	11 to 20 years in current department or agency	75	16	3	3	0	0	3	94	3	32
2018	Less than 3 years in current department or agency	75	13	4	1	2	1	5	93	3	178
2018	3 to 10 years in current department or agency	71	20	4	1	0	0	4	95	1	102
2017	Less than 3 years in current department or agency	75	11	5	1	0	1	8	94	1	171
2017	3 to 10 years in current department or agency	69	15	4	3	2	1	5	90	5	113
2017	11 to 20 years in current department or agency	52	13	13	0	0	4	18	84	0	23

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	77	10	5	2	2	1	3	91	4	302
2019	3 to 10 years in current department or agency	78	8	7	1	4	0	2	88	5	109
2019	11 to 20 years in current department or agency	87	6	3	0	0	0	3	97	0	32
2018	Less than 3 years in current department or agency	75	9	5	2	4	1	4	89	6	178
2018	3 to 10 years in current department or agency	76	14	4	2	1	0	4	93	3	102
2017	Less than 3 years in current department or agency	66	13	6	5	2	0	7	85	8	172
2017	3 to 10 years in current department or agency	71	10	7	1	2	1	8	89	3	113
2017	11 to 20 years in current department or agency	69	8	4	5	0	0	14	90	5	23

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	55	27	12	4	1	0	1	83	5	303
2019	3 to 10 years in current department or agency	56	19	13	7	4	0	1	76	10	109
2019	11 to 20 years in current department or agency	60	31	6	3	0	0	0	91	3	32
2018	Less than 3 years in current department or agency	47	30	17	4	1	0	2	78	5	178
2018	3 to 10 years in current department or agency	51	25	13	5	2	0	4	79	8	102
2017	Less than 3 years in current department or agency	60	19	10	5	3	1	3	81	8	172
2017	3 to 10 years in current department or agency	48	24	17	4	5	1	2	74	9	113
2017	11 to 20 years in current department or agency	47	26	9	0	4	0	14	85	5	23

Question 75. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	15	29	38	14	5	44	19	305
2019	3 to 10 years in current department or agency	7	30	41	15	7	38	21	109
2019	11 to 20 years in current department or agency	6	13	54	24	3	19	27	32
2018	Less than 3 years in current department or agency	9	30	38	20	3	39	23	179
2018	3 to 10 years in current department or agency	4	24	46	23	4	28	27	102
2017	Less than 3 years in current department or agency	10	31	39	16	4	41	20	172
2017	3 to 10 years in current department or agency	4	16	50	18	12	20	31	113
2017	11 to 20 years in current department or agency	4	21	40	22	13	26	35	23

Question 76. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	10	18	41	20	10	0	30	28	303
2019	3 to 10 years in current department or agency	15	17	46	12	10	0	22	32	109
2019	11 to 20 years in current department or agency	12	25	41	19	3	0	22	37	32
2018	Less than 3 years in current department or agency	5	28	34	24	9	0	33	33	176
2018	3 to 10 years in current department or agency	13	28	45	12	2	0	14	41	100
2017	Less than 3 years in current department or agency	7	26	32	24	11	0	35	33	172
2017	3 to 10 years in current department or agency	17	22	47	11	3	1	14	39	113
2017	11 to 20 years in current department or agency	17	14	52	12	4	0	17	31	23

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	38	40	13	4	2	2	0	80	6	304
2019	3 to 10 years in current department or agency	33	47	10	6	2	3	0	82	8	109
2019	11 to 20 years in current department or agency	25	49	23	3	0	0	0	74	3	32
2018	Less than 3 years in current department or agency	29	40	15	8	4	3	0	72	13	179
2018	3 to 10 years in current department or agency	25	45	15	9	4	3	0	72	13	102
2017	Less than 3 years in current department or agency	31	32	13	6	6	10	1	71	14	171
2017	3 to 10 years in current department or agency	19	45	17	11	4	3	0	66	16	113
2017	11 to 20 years in current department or agency	17	47	27	0	5	4	0	67	5	23

Question 78. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	33	34	15	10	6	2	69	16	305
2019	3 to 10 years in current department or agency	16	44	14	15	10	1	61	26	108
2019	11 to 20 years in current department or agency	18	19	38	24	0	0	37	24	32
2018	Less than 3 years in current department or agency	25	36	17	13	7	2	63	20	178
2018	3 to 10 years in current department or agency	16	28	20	28	8	1	44	36	102
2017	Less than 3 years in current department or agency	24	40	15	8	9	3	66	18	172
2017	3 to 10 years in current department or agency	5	30	22	23	19	1	35	43	112
2017	11 to 20 years in current department or agency	4	39	14	38	5	0	43	43	23

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	14	86	304
2019	3 to 10 years in current department or agency	12	88	108
2019	11 to 20 years in current department or agency	9	91	32
2017	Less than 3 years in current department or agency	16	84	172
2017	3 to 10 years in current department or agency	15	85	113
2014	Less than 3 years in current department or agency	8	92	99
2014	3 to 10 years in current department or agency	15	85	184

Question 80. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	79	21	42
2017	Less than 3 years in current department or agency	69	31	28
2017	3 to 10 years in current department or agency	82	18	17
2014	3 to 10 years in current department or agency	72	28	28

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	43	28	7	19	3	71	22	32
2017	Less than 3 years in current department or agency	41	54	0	5	0	95	5	20
2017	3 to 10 years in current department or agency	57	29	0	14	0	86	14	14
2014	3 to 10 years in current department or agency	49	36	10	6	0	85	6	20

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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	17	37	19	12	14	1	1	18	82	304
2019	3 to 10 years in current department or agency	23	45	18	11	3	0	0	23	77	109
2019	11 to 20 years in current department or agency	28	41	16	7	6	3	0	29	71	32
2018	Less than 3 years in current department or agency	24	26	30	8	11	0	2	24	76	179
2018	3 to 10 years in current department or agency	30	39	18	7	3	1	1	31	69	102
2017	Less than 3 years in current department or agency	18	23	27	16	13	2	1	19	81	172
2017	3 to 10 years in current department or agency	35	36	15	3	5	6	0	38	62	113
2017	11 to 20 years in current department or agency	52	18	13	8	4	0	5	54	46	23

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	67	33	246
2019	3 to 10 years in current department or agency	57	43	84
2019	11 to 20 years in current department or agency	58	42	21

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 84. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	40	60	242
2019	3 to 10 years in current department or agency	50	50	83
2019	11 to 20 years in current department or agency	57	43	21
2018	Less than 3 years in current department or agency	37	63	131
2018	3 to 10 years in current department or agency	50	50	71

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	28	28	12	13	12	2	5	60	28	242
2019	3 to 10 years in current department or agency	24	31	13	17	7	3	4	60	26	83
2019	11 to 20 years in current department or agency	34	32	15	5	9	0	5	69	15	21
2018	Less than 3 years in current department or agency	18	23	18	17	16	2	6	45	36	131
2018	3 to 10 years in current department or agency	13	30	23	15	8	1	9	48	26	70
2017	Less than 3 years in current department or agency	19	23	10	18	17	4	8	48	41	138
2017	3 to 10 years in current department or agency	16	34	12	11	12	1	14	59	27	65
2017	11 to 20 years in current department or agency	19	32	10	30	10	0	0	51	39	10

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	10	18	15	13	29	3	12	32	50	241
2019	3 to 10 years in current department or agency	19	24	15	13	12	3	13	51	30	83
2019	11 to 20 years in current department or agency	19	20	21	5	15	5	15	49	25	20
2018	Less than 3 years in current department or agency	8	10	16	18	32	5	12	21	60	131
2018	3 to 10 years in current department or agency	6	23	20	19	14	3	15	35	40	71
2017	Less than 3 years in current department or agency	5	11	14	15	40	4	11	19	65	138
2017	3 to 10 years in current department or agency	6	25	6	15	15	5	29	46	45	65
2017	11 to 20 years in current department or agency	21	31	0	10	19	9	10	63	37	10

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	39	20	16	8	11	1	4	62	20	300
2019	3 to 10 years in current department or agency	48	18	12	11	10	1	1	67	21	107
2019	11 to 20 years in current department or agency	27	10	10	32	13	0	7	40	49	31
2018	Less than 3 years in current department or agency	36	19	14	13	11	0	6	59	26	179
2018	3 to 10 years in current department or agency	47	12	18	9	8	1	4	63	18	102

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Date modified:: 2019-03-01

2019 Public Service Employee Survey Results for Infrastructure Canada by Question 97. In total, how many years have you been working in your current department or agency?

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Question 22. In my work unit, individuals behave in a respectful manner.

Question 23. The people I work with value my ideas and opinions.

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I can count on my immediate supervisor to keep his or her promises.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 30. My immediate supervisor seems to care about me as a person.

Question 31. I am satisfied with the quality of supervision I receive.

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Question 35. I have confidence in the senior management of my department or agency.

Question 36. Senior management in my department or agency makes effective and timely decisions.

Question 37. Essential information flows effectively from senior management to staff.

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Question 40. I feel that change is managed well in my department or agency.

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 44. My department or agency does a good job of supporting employee career development.

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 49. My department or agency implements activities and practices that support a diverse workplace.

Question 50. Overall, my department or agency treats me with respect.

Question 51. I would recommend my department or agency as a great place to work.

Question 52. I am satisfied with my department or agency.

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Question 55. Please indicate your reason for leaving.

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Harassment