2019 Public Service Employee Survey Results for Infrastructure Canada by Question 94. Please indicate your occupational group and level. Occupational group and level - IS

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 IS 58 35 6 0 0 0 0 94 0 31
2019 IS-04 55 36 9 0 0 0 0 91 0 11
2017 IS 47 46 3 0 3 0 0 93 3 30
2017 IS-04 64 36 0 0 0 0 0 100 0 11
2014 IS 47 50 0 3 0 0 0 97 3 32
2014 IS-04 42 49 0 8 0 0 0 92 8 12
2011 IS 51 42 2 2 2 0 0 93 5 43
2011 IS-03 20 70 0 0 10 0 0 90 10 10
2011 IS-04 69 31 0 0 0 0 0 100 0 13

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 IS 81 13 3 0 3 0 0 94 3 31
2019 IS-04 73 18 0 0 9 0 0 91 9 11
2017 IS 67 23 10 0 0 0 0 90 0 30
2017 IS-04 45 37 18 0 0 0 0 82 0 11
2014 IS 59 19 0 13 9 0 0 78 22 32
2014 IS-04 58 17 0 17 8 0 0 75 25 12
2011 IS 70 16 9 5 0 0 0 86 5 43
2011 IS-03 70 20 0 10 0 0 0 90 10 10
2011 IS-04 69 15 15 0 0 0 0 85 0 13

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 IS 26 55 3 6 10 0 0 81 16 31
2019 IS-04 18 73 0 0 9 0 0 91 9 11
2017 IS 33 33 10 17 7 0 0 67 23 30
2017 IS-04 45 27 0 18 9 0 0 73 27 11
2014 IS 47 38 9 6 0 0 0 84 6 32
2014 IS-04 32 42 25 0 0 0 0 75 0 12
2011 IS 42 40 12 2 5 0 0 81 7 43
2011 IS-03 60 20 10 0 10 0 0 80 10 10
2011 IS-04 38 46 8 0 8 0 0 85 8 13

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 IS 26 35 26 10 0 0 3 63 10 31
2019 IS-04 27 55 18 0 0 0 0 82 0 11
2018 IS 25 50 13 8 4 0 0 75 13 24
2017 IS 37 40 13 10 0 0 0 77 10 30
2017 IS-04 54 37 0 9 0 0 0 91 9 11
2014 IS 41 31 9 6 6 0 6 77 13 32
2014 IS-04 17 34 8 15 8 0 17 61 29 12
2011 IS 23 53 16 2 0 0 5 80 2 43
2011 IS-03 30 70 0 0 0 0 0 100 0 10
2011 IS-04 23 46 23 8 0 0 0 69 8 13

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 IS 52 32 13 3 0 0 0 84 3 31
2019 IS-04 55 36 9 0 0 0 0 91 0 11
2017 IS 47 46 3 0 0 0 3 97 0 30
2017 IS-04 46 45 0 0 0 0 9 100 0 11
2014 IS 56 31 6 0 3 3 0 90 3 32
2014 IS-04 49 42 8 0 0 0 0 92 0 12

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 IS 32 35 3 23 6 0 0 68 29 31
2019 IS-04 27 36 0 27 9 0 0 64 36 11
2018 IS 21 42 17 8 13 0 0 63 21 24
2017 IS 40 37 7 13 3 0 0 77 17 30
2017 IS-04 63 27 9 0 0 0 0 91 0 11
2014 IS 19 44 6 21 6 3 0 65 29 32
2014 IS-04 8 51 0 15 17 8 0 65 35 12
2011 IS 40 42 7 12 0 0 0 81 12 43
2011 IS-03 30 40 10 20 0 0 0 70 20 10
2011 IS-04 54 23 0 23 0 0 0 77 23 13

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 IS 32 29 19 10 10 0 0 61 19 31
2019 IS-04 36 27 27 9 0 0 0 64 9 11
2018 IS 25 25 25 13 13 0 0 50 25 24
2017 IS 30 33 17 13 6 0 0 63 20 30
2017 IS-04 46 27 9 18 0 0 0 73 18 11
2014 IS 19 47 16 9 9 0 0 65 19 32
2014 IS-04 8 58 17 0 17 0 0 66 17 12
2011 IS 21 47 14 9 7 2 0 69 17 43
2011 IS-03 30 50 10 0 10 0 0 80 10 10
2011 IS-04 15 38 23 15 0 8 0 58 17 13

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 IS 35 48 13 0 3 0 0 84 3 31
2019 IS-04 45 55 0 0 0 0 0 100 0 11
2018 IS 21 38 17 21 4 0 0 58 25 24
2017 IS 24 33 17 17 10 0 0 56 27 30
2017 IS-04 37 36 18 0 9 0 0 73 9 11
2014 IS 19 47 22 9 3 0 0 66 12 32
2014 IS-04 8 51 17 15 8 0 0 59 24 12
2011 IS 30 35 19 14 2 0 0 65 16 43
2011 IS-03 40 30 10 20 0 0 0 70 20 10
2011 IS-04 15 23 46 15 0 0 0 38 15 13

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 IS 19 52 16 13 0 0 0 71 13 31
2019 IS-04 9 73 18 0 0 0 0 82 0 11
2018 IS 21 25 8 33 13 0 0 46 46 24
2017 IS 20 33 17 20 10 0 0 53 30 30
2017 IS-04 18 45 18 18 0 0 0 63 18 11

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 IS 48 26 19 3 3 0 0 74 6 31
2019 IS-04 45 36 18 0 0 0 0 82 0 11
2018 IS 46 46 4 4 0 0 0 92 4 24
2017 IS 37 47 3 7 6 0 0 84 13 30
2017 IS-04 37 63 0 0 0 0 0 100 0 11
2014 IS 38 50 13 0 0 0 0 87 0 32
2014 IS-04 25 66 8 0 0 0 0 92 0 12
2011 IS 33 53 9 5 0 0 0 86 5 43
2011 IS-03 30 60 10 0 0 0 0 90 0 10
2011 IS-04 31 54 8 8 0 0 0 85 8 13

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 IS 39 35 16 3 6 0 0 74 10 31
2019 IS-04 27 55 18 0 0 0 0 82 0 11
2018 IS 25 42 0 25 8 0 0 67 33 24
2017 IS 34 37 13 10 7 0 0 70 17 30
2017 IS-04 55 27 18 0 0 0 0 82 0 11

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 IS 39 32 16 6 6 0 0 71 13 31
2019 IS-04 36 27 27 9 0 0 0 64 9 11
2018 IS 33 42 17 4 4 0 0 75 8 24
2017 IS 44 37 10 10 0 0 0 80 10 30
2017 IS-04 46 36 18 0 0 0 0 82 0 11
2014 IS 41 43 16 0 0 0 0 84 0 32
2014 IS-04 25 66 8 0 0 0 0 92 0 12
2011 IS 35 53 7 5 0 0 0 88 5 43
2011 IS-03 40 60 0 0 0 0 0 100 0 10
2011 IS-04 23 62 15 0 0 0 0 85 0 13

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 IS 26 35 23 10 6 0 0 61 16 31
2019 IS-04 27 27 36 9 0 0 0 55 9 11
2018 IS 17 50 8 17 8 0 0 67 25 24
2017 IS 27 47 10 13 3 0 0 73 16 30
2017 IS-04 37 27 27 0 9 0 0 63 9 11
2014 IS 13 50 13 15 6 3 0 65 22 32
2014 IS-04 0 42 17 24 8 8 0 46 35 12
2011 IS 14 56 14 14 2 0 0 70 16 43
2011 IS-03 30 40 10 20 0 0 0 70 20 10
2011 IS-04 15 38 15 31 0 0 0 54 31 13

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 IS 42 39 10 3 6 0 0 81 10 31
2019 IS-04 45 55 0 0 0 0 0 100 0 11
2018 IS 17 42 21 13 8 0 0 58 21 24
2017 IS 27 47 10 13 3 0 0 73 16 30
2017 IS-04 37 36 18 9 0 0 0 73 9 11
2014 IS 22 50 13 13 3 0 0 72 16 32
2014 IS-04 8 58 8 17 8 0 0 66 25 12

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 IS 32 42 10 10 3 3 0 77 13 31
2019 IS-04 36 27 18 18 0 0 0 64 18 11
2018 IS 21 33 17 17 13 0 0 54 29 24
2017 IS 23 50 10 13 3 0 0 73 16 30
2017 IS-04 27 64 9 0 0 0 0 91 0 11
2014 IS 35 47 9 6 3 0 0 82 9 32
2014 IS-04 17 68 0 7 8 0 0 85 15 12
2011 IS 37 40 19 2 2 0 0 77 5 43
2011 IS-03 30 30 30 10 0 0 0 60 10 10
2011 IS-04 38 54 8 0 0 0 0 92 0 13

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 IS 45 29 16 3 6 0 0 74 10 31
2019 IS-04 36 36 27 0 0 0 0 73 0 11
2018 IS 17 42 13 17 13 0 0 58 29 24
2017 IS 37 33 17 13 0 0 0 70 13 30
2017 IS-04 54 27 9 9 0 0 0 82 9 11
2014 IS 31 43 13 6 6 0 0 75 13 32
2014 IS-04 17 58 8 8 8 0 0 75 17 12
2011 IS 37 33 19 5 5 2 0 71 10 43
2011 IS-03 60 30 0 10 0 0 0 90 10 10
2011 IS-04 31 31 31 0 0 8 0 67 0 13

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 IS 23 17 37 13 10 0 0 40 23 30
2019 IS-04 18 36 36 9 0 0 0 55 9 11
2018 IS 13 21 42 8 17 0 0 33 25 24
2017 IS 34 30 20 10 7 0 0 63 17 30
2017 IS-04 37 54 9 0 0 0 0 91 0 11
2014 IS 38 31 25 3 3 0 0 69 6 32
2014 IS-04 34 49 8 0 8 0 0 83 8 12
2011 IS 53 28 14 2 0 2 0 83 2 43
2011 IS-03 80 10 10 0 0 0 0 90 0 10
2011 IS-04 46 38 15 0 0 0 0 85 0 13

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 IS 16 35 26 16 6 0 0 23 52 31
2019 IS-04 27 18 36 9 9 0 0 18 45 11
2018 IS 17 43 22 17 0 0 0 17 61 23
2017 IS 20 23 36 10 7 0 3 17 45 30
2017 IS-04 0 37 45 9 0 0 9 10 40 11
2014 IS 13 25 43 19 0 0 0 19 38 32
2014 IS-04 8 34 58 0 0 0 0 0 42 12
2011 IS 7 16 53 12 9 0 2 21 24 43
2011 IS-03 0 40 50 0 10 0 0 10 40 10
2011 IS-04 15 15 46 8 15 0 0 23 31 13

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 IS 6 19 32 26 10 6 0 38 28 31
2019 IS-04 9 18 27 18 9 18 0 33 33 11
2018 IS 17 35 26 17 4 0 0 22 52 23
2017 IS 10 31 21 14 14 7 3 31 46 29
2017 IS-04 18 9 27 18 18 0 9 39 30 11
2014 IS 6 25 25 31 9 0 3 42 32 32
2014 IS-04 8 25 24 25 8 0 8 37 37 12
2011 IS 0 14 23 26 23 5 9 57 16 43
2011 IS-03 0 20 10 10 30 10 20 57 29 10
2011 IS-04 0 8 31 23 23 8 8 55 9 13

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 IS 19 29 32 13 6 0 0 19 48 31
2019 IS-04 27 27 27 9 9 0 0 18 55 11
2018 IS 25 25 33 13 4 0 0 17 50 24
2017 IS 23 20 37 13 7 0 0 20 43 30
2017 IS-04 27 18 36 9 9 0 0 18 46 11
2014 IS 25 37 31 6 0 0 0 6 62 32
2014 IS-04 17 58 25 0 0 0 0 0 75 12
2011 IS 12 21 42 14 5 0 7 20 35 43
2011 IS-03 20 20 20 10 10 0 20 25 50 10
2011 IS-04 15 31 38 15 0 0 0 15 46 13

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 IS 26 35 10 19 10 0 0 29 61 31
2019 IS-04 36 18 18 9 18 0 0 27 55 11
2018 IS 30 22 39 9 0 0 0 9 52 23
2017 IS 13 43 23 13 7 0 0 20 57 30
2017 IS-04 18 27 27 27 0 0 0 27 46 11
2014 IS 16 38 26 16 3 0 0 19 55 31
2014 IS-04 8 49 25 17 0 0 0 17 58 12
2011 IS 2 5 48 33 7 0 5 43 8 42
2011 IS-03 10 0 40 30 10 0 10 44 11 10
2011 IS-04 0 8 54 38 0 0 0 38 8 13

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 IS 26 32 23 13 6 0 0 19 58 31
2019 IS-04 18 27 36 9 9 0 0 18 45 11
2018 IS 35 30 22 9 0 0 4 9 68 23
2017 IS 23 23 23 17 7 3 3 25 50 30
2017 IS-04 18 18 27 27 0 9 0 30 40 11
2014 IS 22 28 31 9 6 0 3 16 52 32
2014 IS-04 17 34 41 0 8 0 0 8 51 12
2011 IS 2 7 42 28 12 5 5 44 10 43
2011 IS-03 0 10 50 10 20 0 10 33 11 10
2011 IS-04 0 8 38 38 8 8 0 50 8 13

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 IS 10 19 26 32 6 6 0 41 31 31
2019 IS-04 18 9 18 36 0 18 0 44 33 11
2018 IS 27 23 32 14 0 0 5 14 52 22
2017 IS 17 20 30 16 10 3 3 28 39 30
2017 IS-04 18 18 18 27 9 9 0 39 40 11
2014 IS 6 31 37 13 9 0 3 23 39 32
2014 IS-04 8 34 41 8 8 0 0 17 42 12
2011 IS 5 5 35 28 16 2 9 50 11 43
2011 IS-03 0 10 10 20 40 0 20 75 13 10
2011 IS-04 15 0 46 31 8 0 0 38 15 13

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 IS 13 16 29 32 6 0 3 40 30 31
2019 IS-04 9 27 27 27 0 0 9 30 40 11
2018 IS 13 26 35 26 0 0 0 26 39 23
2017 IS 17 16 43 13 7 3 0 21 34 30
2017 IS-04 9 9 36 27 9 9 0 40 20 11
2014 IS 19 28 22 19 9 3 0 29 48 32
2014 IS-04 17 32 34 0 8 8 0 9 54 12

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 IS 0 3 26 39 32 0 0 71 3 31
2019 IS-04 0 0 36 55 9 0 0 64 0 11
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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 IS 80 13 3 3 0 0 0 93 3 30
2019 IS-04 82 9 9 0 0 0 0 91 0 11
2017 IS 87 10 3 0 0 0 0 97 0 30
2017 IS-04 73 18 9 0 0 0 0 91 0 11
2014 IS 66 21 0 9 3 0 0 87 13 32
2014 IS-04 59 24 0 8 8 0 0 83 17 12
2011 IS 79 12 7 2 0 0 0 91 2 43
2011 IS-03 80 0 10 10 0 0 0 80 10 10
2011 IS-04 69 15 15 0 0 0 0 85 0 13

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 IS 13 57 13 10 3 3 0 72 14 30
2019 IS-04 0 82 9 0 0 9 0 90 0 11
2018 IS 17 21 25 25 4 4 4 41 32 24
2017 IS 43 10 27 10 3 0 6 57 14 30
2017 IS-04 63 9 18 0 0 0 9 80 0 11
2014 IS 25 41 6 16 6 3 3 70 23 32
2014 IS-04 8 34 17 17 15 8 0 46 35 12

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 IS 50 27 10 7 7 0 0 77 13 30
2019 IS-04 18 55 18 9 0 0 0 73 9 11
2018 IS 33 42 13 8 4 0 0 75 13 24
2017 IS 44 27 13 13 3 0 0 70 17 30
2017 IS-04 55 27 18 0 0 0 0 82 0 11
2014 IS 31 38 9 15 6 0 0 69 21 32
2014 IS-04 8 42 17 15 17 0 0 51 32 12

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 IS 63 20 3 13 0 0 0 83 13 30
2019 IS-04 55 36 9 0 0 0 0 91 0 11
2018 IS 42 42 8 4 4 0 0 83 8 24
2017 IS 37 36 13 13 0 0 0 73 13 30
2017 IS-04 55 36 9 0 0 0 0 91 0 11
2014 IS 37 47 6 6 3 0 0 84 9 32
2014 IS-04 32 59 0 0 8 0 0 92 8 12

Question 23. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 IS 53 27 13 3 3 0 0 80 7 30
2019 IS-04 55 36 9 0 0 0 0 91 0 11
2018 IS 33 50 8 4 4 0 0 83 8 24
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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 IS 45 23 16 10 3 0 3 70 13 31
2019 IS-04 45 36 0 9 0 0 9 90 10 11

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 IS 35 23 13 19 10 0 0 58 29 31
2019 IS-04 45 27 9 9 9 0 0 73 18 11
2018 IS 29 42 13 13 0 0 4 74 13 24
2017 IS 37 43 0 17 3 0 0 80 20 30
2017 IS-04 46 45 0 9 0 0 0 91 9 11
2014 IS 28 50 13 0 6 3 0 81 6 32
2014 IS-04 17 66 0 0 17 0 0 83 17 12
2011 IS 35 33 16 9 7 0 0 67 16 43
2011 IS-03 40 30 20 0 10 0 0 70 10 10
2011 IS-04 38 31 8 8 15 0 0 69 23 13

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 IS 42 29 19 3 6 0 0 71 10 31
2019 IS-04 45 27 27 0 0 0 0 73 0 11
2018 IS 42 42 13 0 0 0 4 87 0 24
2017 IS 44 37 10 7 3 0 0 80 10 30
2017 IS-04 46 36 9 9 0 0 0 82 9 11
2014 IS 38 38 9 3 6 6 0 80 9 32
2014 IS-04 34 34 0 7 17 8 0 74 26 12
2011 IS 33 30 9 12 14 2 0 64 26 43
2011 IS-03 40 30 10 0 20 0 0 70 20 10
2011 IS-04 46 23 0 15 15 0 0 69 31 13

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 IS 42 26 23 10 0 0 0 68 10 31
2019 IS-04 36 27 36 0 0 0 0 64 0 11
2018 IS 46 29 17 4 0 0 4 78 4 24
2017 IS 54 20 10 10 7 0 0 73 16 30
2017 IS-04 46 36 9 9 0 0 0 82 9 11
2014 IS 41 43 6 0 6 3 0 87 6 32
2014 IS-04 34 49 0 0 17 0 0 83 17 12
2011 IS 23 40 7 16 12 2 0 64 29 43
2011 IS-03 30 30 0 30 10 0 0 60 40 10
2011 IS-04 23 46 0 15 15 0 0 69 31 13

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 IS 81 10 6 3 0 0 0 90 3 31
2019 IS-04 82 18 0 0 0 0 0 100 0 11
2017 IS 80 20 0 0 0 0 0 100 0 30
2017 IS-04 64 36 0 0 0 0 0 100 0 11
2014 IS 69 22 3 0 6 0 0 91 6 32
2014 IS-04 66 25 0 0 8 0 0 92 8 12
2011 IS 74 21 2 2 0 0 0 95 2 43
2011 IS-03 90 10 0 0 0 0 0 100 0 10
2011 IS-04 62 38 0 0 0 0 0 100 0 13

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 IS 52 26 13 6 3 0 0 77 10 31
2019 IS-04 64 18 9 9 0 0 0 82 9 11
2017 IS 56 30 3 3 0 3 3 93 4 30
2017 IS-04 63 37 0 0 0 0 0 100 0 11
2014 IS 31 35 16 0 15 0 3 68 16 32
2014 IS-04 25 25 8 0 32 0 8 55 35 12
2011 IS 26 30 21 7 9 5 2 60 18 43
2011 IS-03 40 10 30 0 10 10 0 56 11 10
2011 IS-04 23 46 0 8 23 0 0 69 31 13

Question 30. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 IS 65 23 3 3 6 0 0 87 10 31
2019 IS-04 73 27 0 0 0 0 0 100 0 11
2018 IS 57 13 22 4 0 0 4 73 5 23
2017 IS 50 33 7 3 3 3 0 86 7 30
2017 IS-04 55 45 0 0 0 0 0 100 0 11

Question 31. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 IS 39 35 13 3 10 0 0 74 13 31
2019 IS-04 45 36 18 0 0 0 0 82 0 11
2018 IS 46 33 4 13 0 0 4 83 13 24
2017 IS 44 33 7 17 0 0 0 77 17 30
2017 IS-04 46 45 0 9 0 0 0 91 9 11
2014 IS 31 59 6 0 3 0 0 91 3 32
2014 IS-04 25 66 0 0 8 0 0 92 8 12
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Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 IS 32 39 10 16 3 0 0 71 19 31
2019 IS-04 36 55 9 0 0 0 0 91 0 11
2018 IS 25 25 33 8 8 0 0 50 17 24
2017 IS 33 47 7 10 3 0 0 80 13 30
2017 IS-04 55 45 0 0 0 0 0 100 0 11
2014 IS 19 44 13 3 6 16 0 75 11 32
2014 IS-04 17 34 17 0 15 17 0 61 19 12
2011 IS 19 40 19 14 7 0 2 60 21 43
2011 IS-03 20 40 10 20 0 0 10 67 22 10
2011 IS-04 23 38 15 8 15 0 0 62 23 13

Question 35. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 IS 29 45 3 16 3 3 0 77 20 31
2019 IS-04 27 55 9 0 0 9 0 90 0 11
2018 IS 21 17 21 29 13 0 0 38 42 24
2017 IS 33 30 20 13 3 0 0 63 17 30
2017 IS-04 55 27 9 9 0 0 0 82 9 11
2014 IS 19 47 19 6 6 3 0 68 12 32
2014 IS-04 17 51 8 0 15 8 0 74 17 12
2011 IS 23 33 19 16 7 0 2 57 24 43
2011 IS-03 30 10 30 20 0 0 10 44 22 10
2011 IS-04 8 46 15 15 15 0 0 54 31 13

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 IS 35 26 23 10 3 3 0 63 13 31
2019 IS-04 18 36 36 0 0 9 0 60 0 11
2018 IS 17 21 21 25 17 0 0 38 42 24
2017 IS 24 33 23 17 3 0 0 56 20 30
2017 IS-04 46 36 9 9 0 0 0 82 9 11
2014 IS 6 44 25 19 6 0 0 50 25 32
2014 IS-04 8 34 34 8 15 0 0 42 24 12
2011 IS 21 37 14 16 5 7 0 63 23 43
2011 IS-03 20 40 20 10 10 0 0 60 20 10
2011 IS-04 15 31 15 23 8 8 0 50 33 13

Question 37. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 IS 29 45 10 10 3 3 0 77 13 31
2019 IS-04 18 55 9 9 0 9 0 80 10 11
2018 IS 13 46 13 21 8 0 0 58 29 24
2017 IS 34 33 17 13 3 0 0 67 16 30
2017 IS-04 46 45 9 0 0 0 0 91 0 11
2014 IS 16 53 13 13 3 3 0 71 16 32
2014 IS-04 17 51 8 8 7 8 0 74 17 12
2011 IS 19 35 19 19 7 2 0 55 26 43
2011 IS-03 20 30 10 40 0 0 0 50 40 10
2011 IS-04 8 38 15 23 15 0 0 46 38 13

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 IS 58 32 6 0 0 3 0 93 0 31
2019 IS-04 55 36 0 0 0 9 0 100 0 11
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My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 IS 42 39 6 10 0 3 0 83 10 31
2019 IS-04 45 36 9 0 0 9 0 90 0 11
2018 IS 21 63 4 13 0 0 0 83 13 24
2017 IS 27 53 13 6 0 0 0 80 6 30
2017 IS-04 46 54 0 0 0 0 0 100 0 11
2014 IS 28 53 13 6 0 0 0 81 6 32
2014 IS-04 17 66 17 0 0 0 0 83 0 12
2011 IS 28 53 12 5 0 2 0 83 5 43
2011 IS-03 50 40 0 10 0 0 0 90 10 10
2011 IS-04 38 46 8 0 0 8 0 92 0 13

Question 40. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 IS 20 33 20 13 10 3 0 55 24 30
2019 IS-04 9 45 27 9 0 9 0 60 10 11

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 IS 23 37 23 7 7 3 0 62 14 30
2019 IS-04 9 45 18 9 9 9 0 60 20 11
2018 IS 17 29 13 33 4 4 0 48 39 24
2017 IS 20 40 10 17 7 3 3 64 25 30
2017 IS-04 37 54 0 0 9 0 0 91 9 11
2014 IS 38 35 3 16 3 3 3 77 20 32
2014 IS-04 34 42 8 8 7 0 0 76 15 12
2011 IS 44 26 5 12 5 7 2 77 18 43
2011 IS-03 40 20 20 20 0 0 0 60 20 10
2011 IS-04 54 23 0 8 8 8 0 83 17 13

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 IS 31 28 34 3 3 0 0 59 7 29
2019 IS-04 27 36 27 9 0 0 0 64 9 11
2018 IS 17 26 39 9 9 0 0 43 17 23

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 IS 16 16 29 10 16 13 0 37 30 31
2019 IS-04 18 18 27 9 18 9 0 40 30 11
2018 IS 8 21 17 21 13 21 0 37 42 24
2017 IS 13 7 30 17 7 16 10 27 32 30
2017 IS-04 9 9 45 9 0 9 18 25 13 11
2014 IS 13 22 19 25 9 9 3 40 39 32
2014 IS-04 8 17 17 34 15 8 0 28 54 12
2011 IS 7 16 14 23 21 9 9 29 54 43
2011 IS-03 10 0 0 20 30 20 20 17 83 10
2011 IS-04 8 23 8 31 23 0 8 33 58 13

Question 44. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 IS 13 35 26 19 3 3 0 50 23 31
2019 IS-04 9 36 36 9 0 9 0 50 10 11
2018 IS 4 17 29 33 17 0 0 21 50 24
2017 IS 21 38 14 14 7 7 0 63 22 29
2017 IS-04 27 54 9 0 0 9 0 90 0 11
2014 IS 25 47 16 6 6 0 0 72 12 32
2014 IS-04 17 42 8 17 15 0 0 59 32 12
2011 IS 28 35 7 14 14 2 0 64 29 43
2011 IS-03 20 40 10 10 20 0 0 60 30 10
2011 IS-04 8 46 8 15 23 0 0 54 38 13

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 IS 19 42 3 16 13 6 0 66 31 31
2019 IS-04 18 45 9 9 9 9 0 70 20 11
2018 IS 8 38 4 38 8 0 4 48 48 24
2017 IS 24 23 9 30 10 0 3 49 42 30
2017 IS-04 27 37 8 27 0 0 0 64 27 11
2014 IS 6 16 22 31 18 0 6 23 53 32
2014 IS-04 8 8 25 17 32 0 8 18 54 12
2011 IS 16 26 14 23 16 2 2 44 41 43
2011 IS-03 10 20 20 30 20 0 0 30 50 10
2011 IS-04 8 38 23 15 8 0 8 50 25 13

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 IS 39 19 29 3 10 0 0 58 13 31
2019 IS-04 36 18 36 0 9 0 0 55 9 11

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 IS 61 6 10 0 3 0 19 84 4 31
2019 IS-04 45 9 18 0 9 0 18 67 11 11

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 IS 39 26 19 0 0 13 3 77 0 31
2019 IS-04 18 18 27 0 0 36 0 57 0 11

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 IS 35 19 23 0 0 16 6 71 0 31
2019 IS-04 9 9 36 0 0 36 9 33 0 11

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 IS 65 16 6 0 0 6 6 93 0 31
2019 IS-04 45 18 9 0 0 9 18 88 0 11

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 IS 74 10 3 0 0 3 10 96 0 31
2019 IS-04 73 0 9 0 0 0 18 89 0 11

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 IS 84 3 3 0 0 3 6 96 0 31
2019 IS-04 91 0 0 0 0 0 9 100 0 11

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 IS 77 3 3 0 3 3 10 93 4 31
2019 IS-04 82 0 0 0 0 0 18 100 0 11

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 IS 32 48 6 10 0 3 0 83 10 31
2019 IS-04 36 55 9 0 0 0 0 91 0 11
2018 IS 8 46 21 21 4 0 0 54 25 24
2017 IS 24 43 16 13 3 0 0 67 17 30
2017 IS-04 27 37 36 0 0 0 0 64 0 11

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 IS 42 45 3 3 3 3 0 90 7 31
2019 IS-04 36 64 0 0 0 0 0 100 0 11
2018 IS 50 38 4 0 4 4 0 91 4 24
2017 IS 40 43 7 3 0 3 3 89 4 30
2017 IS-04 55 45 0 0 0 0 0 100 0 11
2014 IS 53 31 13 0 3 0 0 84 3 32
2014 IS-04 66 17 8 0 8 0 0 83 8 12
2011 IS 40 40 19 2 0 0 0 79 2 43
2011 IS-03 40 50 10 0 0 0 0 90 0 10
2011 IS-04 31 46 23 0 0 0 0 77 0 13

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 IS 48 32 10 0 3 6 0 86 3 31
2019 IS-04 36 45 9 0 0 9 0 90 0 11
2018 IS 33 46 4 4 4 8 0 86 9 24
2017 IS 33 47 13 3 0 0 3 83 3 30
2017 IS-04 45 46 9 0 0 0 0 91 0 11
2014 IS 50 35 13 0 0 3 0 87 0 32
2014 IS-04 58 25 8 0 0 8 0 91 0 12

Question 50. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 IS 48 48 0 3 0 0 0 97 3 31
2019 IS-04 45 55 0 0 0 0 0 100 0 11
2018 IS 29 50 4 13 4 0 0 79 17 24
2017 IS 37 53 10 0 0 0 0 90 0 30
2017 IS-04 64 36 0 0 0 0 0 100 0 11
2014 IS 39 55 0 3 3 0 0 94 6 31
2014 IS-04 25 66 0 0 8 0 0 92 8 12
2011 IS 40 35 14 12 0 0 0 74 12 43
2011 IS-03 30 30 10 30 0 0 0 60 30 10
2011 IS-04 38 46 15 0 0 0 0 85 0 13

Question 51. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 IS 32 42 10 13 3 0 0 74 16 31
2019 IS-04 27 55 9 0 9 0 0 82 9 11
2018 IS 17 25 38 13 8 0 0 42 21 24
2017 IS 38 34 17 7 3 0 0 72 10 29
2017 IS-04 73 18 0 9 0 0 0 91 9 11
2014 IS 22 53 19 3 3 0 0 75 6 32
2014 IS-04 25 32 34 0 8 0 0 58 8 12
2011 IS 26 37 16 14 5 2 0 64 19 43
2011 IS-03 20 40 10 30 0 0 0 60 30 10
2011 IS-04 15 38 23 8 8 8 0 58 17 13

Question 52. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 IS 33 37 10 20 0 0 0 70 20 30
2019 IS-04 30 50 10 10 0 0 0 80 10 10
2018 IS 23 27 23 14 14 0 0 50 27 22
2017 IS 30 43 13 10 3 0 0 73 13 30
2017 IS-04 63 27 0 9 0 0 0 91 9 11
2014 IS 25 53 13 6 3 0 0 78 9 32
2014 IS-04 17 49 17 8 8 0 0 66 17 12
2011 IS 28 40 16 12 5 0 0 67 16 43
2011 IS-03 20 40 10 30 0 0 0 60 30 10
2011 IS-04 23 38 23 8 8 0 0 62 15 13

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 IS 10 39 19 23 6 3 0 50 30 31
2019 IS-04 9 45 27 9 9 0 0 55 18 11
2018 IS 13 22 35 17 9 4 0 36 27 23
2017 IS 27 44 3 7 16 3 0 73 24 30
2017 IS-04 45 46 0 0 9 0 0 91 9 11
2014 IS 19 25 25 19 12 0 0 44 31 32
2014 IS-04 17 17 17 34 15 0 0 34 49 12
2011 IS 30 16 21 14 16 2 0 48 31 43
2011 IS-03 40 0 10 0 40 10 0 44 44 10
2011 IS-04 15 23 23 31 8 0 0 38 38 13
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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2019 IS 39 26 35 31
2019 IS-04 36 36 27 11
2018 IS 29 17 54 24
2017 IS 30 37 33 30
2017 IS-04 9 63 27 11
2014 IS 47 16 38 32
2014 IS-04 49 17 34 12
2011 IS 49 12 40 43
2011 IS-03 40 20 40 10
2011 IS-04 54 8 38 13

Question 55. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2019 IS 0 8 75 8 8 0 12
2014 IS 0 13 73 13 9999 0 15
2011 IS 0 24 76 0 9999 0 21
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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 IS 32 29 23 13 3 0 0 61 16 31
2019 IS-04 27 18 27 18 9 0 0 45 27 11

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 IS 39 16 29 3 0 13 0 63 4 31
2019 IS-04 27 18 27 0 0 27 0 63 0 11
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 IS 29 71 31

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 IS 13 19 32 10 3 16 6 42 17 31
2019 IS-04 0 9 36 9 9 27 9 14 29 11
2018 IS 8 4 17 13 0 50 8 30 30 24
2017 IS 3 3 37 17 0 33 7 11 28 30
2017 IS-04 0 0 36 18 0 46 0 0 34 11
2014 IS 6 16 13 13 9 41 3 39 38 32
2014 IS-04 0 8 17 8 15 51 0 17 49 12

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 IS 35 29 19 3 6 6 0 69 10 31
2019 IS-04 36 36 0 9 9 9 0 80 20 11
2018 IS 4 46 17 13 0 17 4 63 16 24
2017 IS 13 23 30 23 0 10 0 41 26 30
2017 IS-04 27 27 37 9 0 0 0 54 9 11
2014 IS 16 31 19 9 9 16 0 56 22 32
2014 IS-04 17 34 25 0 15 8 0 55 17 12
2011 IS 28 26 14 2 2 28 0 74 6 43
2011 IS-03 30 20 10 10 0 30 0 71 14 10
2011 IS-04 31 31 15 0 8 15 0 73 9 13
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 IS 0 100 31
2019 IS-04 0 100 11

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 IS 16 10 35 6 0 23 10 38 10 31
2019 IS-04 0 9 36 0 0 45 9 20 0 11
2018 IS 4 4 25 0 0 58 8 25 0 24
2017 IS 3 7 30 0 3 50 7 23 8 30
2017 IS-04 0 0 27 0 0 73 0 0 0 11
2014 IS 3 16 16 3 3 50 9 46 15 32
2014 IS-04 0 8 17 0 8 58 8 25 25 12

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 IS 39 26 19 3 0 10 3 74 4 31
2019 IS-04 36 36 9 0 0 18 0 89 0 11
2018 IS 17 29 21 0 4 25 4 65 6 24
2017 IS 20 37 23 0 0 20 0 71 0 30
2017 IS-04 27 45 9 0 0 18 0 89 0 11
2014 IS 28 31 16 6 3 13 3 71 11 32
2014 IS-04 34 42 8 7 8 0 0 76 15 12
2011 IS 42 26 12 0 0 21 0 85 0 43
2011 IS-03 40 20 20 0 0 20 0 75 0 10
2011 IS-04 46 31 15 0 0 8 0 83 0 13
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Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 IS 19 35 23 0 23 0 0 55 23 31
2019 IS-04 9 36 18 0 36 0 0 45 36 11
2018 IS 38 33 21 4 4 0 0 71 8 24
2017 IS 17 34 28 14 7 0 0 51 21 29
2017 IS-04 18 27 37 9 9 0 0 45 18 11

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 IS 13 13 16 39 19 0 0 26 58 31
2019 IS-04 27 18 18 18 18 0 0 45 36 11
2018 IS 4 13 21 25 38 0 0 17 63 24
2017 IS 30 10 27 20 13 0 0 40 33 30
2017 IS-04 27 9 46 18 0 0 0 36 18 11

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 IS 10 29 13 23 26 0 0 39 48 31
2019 IS-04 18 36 18 0 27 0 0 55 27 11
2018 IS 4 8 29 25 33 0 0 13 58 24
2017 IS 10 31 14 24 21 0 0 41 45 29
2017 IS-04 9 27 27 27 9 0 0 36 37 11

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 IS 10 13 19 42 16 0 0 23 58 31
2019 IS-04 9 9 45 18 18 0 0 18 36 11
2018 IS 0 4 21 25 50 0 0 4 75 24
2017 IS 13 33 17 27 10 0 0 47 37 30
2017 IS-04 9 45 18 18 9 0 0 54 27 11

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 IS 23 19 19 23 16 0 0 42 39 31
2019 IS-04 36 9 18 27 9 0 0 45 36 11
2018 IS 4 21 33 21 17 0 4 26 39 24
2017 IS 27 37 20 13 3 0 0 63 17 30
2017 IS-04 18 54 18 9 0 0 0 73 9 11

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 IS 16 23 26 13 23 0 0 39 35 31
2019 IS-04 18 36 18 9 18 0 0 55 27 11
2018 IS 13 17 25 21 25 0 0 29 46 24
2017 IS 23 33 13 23 6 0 0 57 30 30
2017 IS-04 36 46 9 9 0 0 0 82 9 11

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 IS 23 29 29 6 13 0 0 52 19 31
2019 IS-04 27 27 27 9 9 0 0 55 18 11
2018 IS 17 30 43 0 9 0 0 48 9 23
2017 IS 20 33 30 17 0 0 0 53 17 30
2017 IS-04 27 36 37 0 0 0 0 63 0 11

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 IS 16 19 32 26 6 0 0 35 32 31
2019 IS-04 9 36 18 27 9 0 0 45 36 11
2018 IS 4 17 35 35 9 0 0 22 43 23
2017 IS 10 33 27 27 3 0 0 43 30 30
2017 IS-04 0 54 27 18 0 0 0 54 18 11

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 IS 16 39 26 19 0 0 0 55 19 31
2019 IS-04 9 36 36 18 0 0 0 45 18 11
2018 IS 9 22 35 22 13 0 0 30 35 23
2017 IS 13 37 27 13 7 0 3 52 21 30
2017 IS-04 9 45 18 9 9 0 9 60 20 11

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 IS 48 26 13 13 0 0 0 74 13 31
2019 IS-04 45 36 9 9 0 0 0 82 9 11

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 IS 28 48 14 10 0 0 0 76 10 29
2019 IS-04 40 40 20 0 0 0 0 80 0 10
2018 IS 4 48 22 9 17 0 0 52 26 23
2017 IS 30 33 20 10 3 0 3 66 14 30
2017 IS-04 18 37 27 18 0 0 0 55 18 11

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 IS 55 19 13 6 6 0 0 74 13 31
2019 IS-04 64 9 18 9 0 0 0 73 9 11
2018 IS 61 13 17 4 4 0 0 74 9 23
2017 IS 47 27 10 3 13 0 0 73 17 30
2017 IS-04 45 18 18 0 18 0 0 63 18 11

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 IS 71 19 0 3 3 0 3 93 7 31
2019 IS-04 73 18 0 0 0 0 9 100 0 11
2018 IS 87 0 0 4 4 0 4 91 9 23

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 IS 81 3 10 0 6 0 0 84 6 31
2019 IS-04 91 0 9 0 0 0 0 91 0 11
2018 IS 70 9 4 9 0 0 9 86 10 23
2017 IS 73 17 0 0 3 3 3 96 4 30
2017 IS-04 82 9 0 0 9 0 0 91 9 11

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 IS 58 26 10 3 3 0 0 84 6 31
2019 IS-04 73 27 0 0 0 0 0 100 0 11
2018 IS 42 33 13 4 4 0 4 78 9 24
2017 IS 56 20 17 7 0 0 0 77 7 30
2017 IS-04 63 27 9 0 0 0 0 91 0 11

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 IS 45 35 6 3 10 0 0 81 13 31
2019 IS-04 64 27 9 0 0 0 0 91 0 11
2018 IS 25 33 25 13 4 0 0 58 17 24
2017 IS 42 51 3 3 0 0 0 93 3 29
2017 IS-04 40 39 10 10 0 0 0 80 10 10

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 IS 61 10 3 3 3 0 19 88 8 31
2019 IS-04 82 0 0 0 0 0 18 100 0 11
2018 IS 38 21 13 0 4 0 25 78 6 24
2017 IS 52 17 7 3 0 0 21 87 4 29
2017 IS-04 55 9 9 0 0 0 27 88 0 11

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 IS 71 19 3 6 0 0 0 90 6 31
2019 IS-04 64 27 0 9 0 0 0 91 9 11
2018 IS 63 21 8 0 0 0 8 91 0 24
2017 IS 73 20 0 0 0 0 7 100 0 30
2017 IS-04 55 45 0 0 0 0 0 100 0 11

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 IS 84 3 6 0 3 0 3 90 3 31
2019 IS-04 82 0 9 0 9 0 0 82 9 11
2018 IS 79 13 0 0 0 0 8 100 0 24
2017 IS 73 13 0 7 0 0 7 93 7 30
2017 IS-04 73 9 0 9 0 0 9 90 10 11

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 IS 48 26 13 6 6 0 0 74 13 31
2019 IS-04 45 18 18 9 9 0 0 64 18 11
2018 IS 33 29 13 21 0 0 4 65 22 24
2017 IS 54 13 20 6 3 3 0 69 10 30
2017 IS-04 37 18 27 0 9 9 0 60 10 11

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 IS 16 16 39 26 3 0 0 32 29 31
2019 IS-04 18 18 36 18 9 0 0 36 27 11
2018 IS 4 8 46 33 8 0 0 13 42 24
2017 IS 10 20 56 7 7 0 0 30 13 30
2017 IS-04 9 18 73 0 0 0 0 27 0 11

Question 76. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 IS 17 27 40 10 7 0 0 17 43 30
2019 IS-04 30 10 40 20 0 0 0 20 40 10
2018 IS 21 21 50 8 0 0 0 8 42 24
2017 IS 13 16 40 23 7 0 0 30 30 30
2017 IS-04 0 18 27 45 9 0 0 54 18 11

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 IS 29 55 3 6 3 3 0 87 10 31
2019 IS-04 36 55 0 0 0 9 0 100 0 11
2018 IS 42 46 4 0 8 0 0 88 8 24
2017 IS 44 47 6 3 0 0 0 90 3 30
2017 IS-04 73 18 8 0 0 0 0 92 0 11

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 IS 26 42 3 16 10 3 0 70 27 31
2019 IS-04 27 45 0 9 18 0 0 73 27 11
2018 IS 21 21 29 17 13 0 0 42 29 24
2017 IS 24 43 16 10 7 0 0 67 17 30
2017 IS-04 46 54 0 0 0 0 0 100 0 11
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 IS 30 70 30
2019 IS-04 40 60 10
2017 IS 26 74 30
2014 IS 16 84 32
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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 IS 23 35 16 13 10 3 0 23 77 31
2019 IS-04 27 36 18 9 9 0 0 27 73 11
2018 IS 33 50 13 0 4 0 0 33 67 24
2017 IS 16 33 27 10 7 7 0 18 82 30
2017 IS-04 18 18 37 9 0 18 0 22 78 11

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 IS 70 30 23

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 IS 39 61 23
2018 IS 69 31 16

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 IS 22 17 17 22 13 4 4 43 38 23
2018 IS 0 56 13 25 6 0 0 56 31 16
2017 IS 17 22 4 35 17 0 4 41 55 23

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 IS 13 17 17 13 22 0 17 37 42 23
2018 IS 0 38 19 25 13 0 6 40 40 16
2017 IS 4 13 8 22 35 9 9 21 69 23

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 IS 45 23 10 6 10 0 6 72 17 31
2019 IS-04 36 36 0 9 9 0 9 80 20 11
2018 IS 50 17 8 17 0 0 8 73 18 24
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