2019 Public Service Employee Survey Results for Infrastructure Canada by Question 93. What is your current employee status?

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Collective Agreements and Terms and Conditions of Employment
Harassment
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	56	35	2	5	1	0	91	7	429
2019	Term	47	53	0	0	0	0	100	0	19
2019	Casual	69	24	3	3	0	0	94	3	30
2019	Student	43	38	0	19	0	0	81	19	21
2017	Indeterminate (permanent)	48	42	2	5	2	0	91	7	272
2017	Term	51	26	11	12	0	0	78	12	18
2017	Student	65	13	0	19	0	3	81	19	12
2014	Indeterminate (permanent)	44	45	4	5	1	0	89	7	282
2014	Term	60	30	0	0	10	0	90	10	10
2011	Indeterminate (permanent)	51	42	1	5	1	0	93	6	293
2008	Indeterminate (permanent)	47	40	4	5	3	1	87	8	184

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	68	19	4	6	3	0	87	9	429
2019	Term	52	32	5	11	0	0	84	11	19
2019	Casual	83	14	4	0	0	0	96	0	30
2019	Student	62	14	19	0	0	5	80	0	21
2017	Indeterminate (permanent)	61	23	8	6	3	0	84	8	271
2017	Term	78	0	11	12	0	0	78	12	18
2017	Student	68	22	0	9	0	0	91	9	12
2014	Indeterminate (permanent)	59	25	3	9	4	0	84	13	282
2014	Term	40	20	10	30	0	0	60	30	10
2011	Indeterminate (permanent)	68	13	6	11	2	0	81	13	293
2008	Indeterminate (permanent)	61	23	2	10	4	0	84	14	185

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	41	31	6	14	8	72	22	427
2019	Term	37	47	0	16	0	84	16	19
2019	Casual	47	43	4	7	0	90	7	30
2019	Student	48	33	10	10	0	81	10	21
2017	Indeterminate (permanent)	44	33	6	12	5	77	17	271
2017	Term	67	17	16	0	0	84	0	18
2017	Student	65	13	9	3	9	78	13	12
2014	Indeterminate (permanent)	54	28	6	7	3	83	11	281
2014	Term	70	30	0	0	0	100	0	10
2011	Indeterminate (permanent)	51	32	7	7	2	83	9	293

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	34	37	12	13	3	0	0	72	16	430
2019	Term	31	43	15	11	0	0	0	74	11	19
2019	Casual	30	54	7	7	0	0	3	86	7	30
2019	Student	43	43	10	5	0	0	0	86	5	21
2018	Indeterminate (permanent)	23	45	12	15	4	1	0	69	19	286
2018	Term	18	50	13	19	0	0	0	68	19	16
2017	Indeterminate (permanent)	31	36	14	14	5	0	1	67	18	271
2017	Term	67	16	5	0	11	0	0	83	11	18
2017	Student	37	22	9	19	13	0	0	59	31	12
2014	Indeterminate (permanent)	38	39	11	8	3	1	1	78	11	282
2014	Term	20	70	10	0	0	0	0	90	0	10
2011	Indeterminate (permanent)	34	42	14	6	2	0	1	78	8	293
2008	Indeterminate (permanent)	31	38	13	10	5	1	2	70	16	186

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	54	33	7	5	1	0	87	6	430
2019	Term	57	27	0	16	0	0	84	16	19
2019	Casual	65	25	7	0	0	4	93	0	30
2019	Student	62	19	10	10	0	0	81	10	21
2017	Indeterminate (permanent)	48	36	9	5	1	1	85	6	271
2017	Term	54	22	12	11	0	0	77	11	17
2017	Student	84	13	0	3	0	0	97	3	12
2014	Indeterminate (permanent)	52	35	6	5	1	0	88	6	282
2014	Term	50	30	20	0	0	0	80	0	10

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	42	28	11	13	6	1	0	70	18	431
2019	Term	47	42	0	11	0	0	0	89	11	19
2019	Casual	66	17	14	0	0	0	3	85	0	30
2019	Student	71	19	5	0	5	0	0	90	5	21
2018	Indeterminate (permanent)	35	34	11	14	5	0	0	70	19	284
2018	Term	56	23	21	0	0	0	0	79	0	16
2017	Indeterminate (permanent)	33	38	11	13	5	0	0	71	19	272
2017	Term	82	12	6	0	0	0	0	94	0	17
2017	Student	65	4	0	22	9	0	0	69	31	12
2014	Indeterminate (permanent)	40	35	8	11	6	1	0	75	17	282
2014	Term	41	50	10	0	0	0	0	90	0	10
2011	Indeterminate (permanent)	46	35	8	7	3	0	0	82	10	292

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	40	40	7	8	5	0	80	12	427
2019	Term	42	43	10	5	0	0	85	5	19
2019	Casual	53	34	10	4	0	0	86	4	30
2019	Student	38	33	10	10	10	0	71	19	21
2018	Indeterminate (permanent)	34	40	11	9	6	0	74	15	282
2018	Term	65	29	0	6	0	0	94	6	16
2017	Indeterminate (permanent)	34	43	11	7	5	0	77	12	272
2017	Term	31	49	20	0	0	0	80	0	18
2017	Student	37	41	0	13	9	0	78	22	12
2014	Indeterminate (permanent)	30	46	10	7	7	0	76	15	282
2014	Term	30	40	30	0	0	0	70	0	10
2011	Indeterminate (permanent)	32	44	12	7	4	1	76	11	292
2008	Indeterminate (permanent)	24	46	11	11	8	0	70	19	186

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	40	38	9	8	5	1	0	78	13	429
2019	Term	58	21	11	11	0	0	0	79	11	19
2019	Casual	70	26	0	4	0	0	0	96	4	30
2019	Student	67	14	10	5	5	0	0	81	10	21
2018	Indeterminate (permanent)	31	35	14	13	6	1	0	67	19	285
2018	Term	49	34	12	6	0	0	0	82	6	16
2017	Indeterminate (permanent)	24	36	15	15	10	0	1	60	25	272
2017	Term	31	47	16	5	0	0	0	78	5	18
2017	Student	56	32	0	0	13	0	0	87	13	12
2014	Indeterminate (permanent)	30	40	15	7	7	0	0	70	15	281
2014	Term	30	50	10	10	0	0	0	80	10	10
2011	Indeterminate (permanent)	33	36	15	12	4	0	0	69	16	293

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	32	41	11	12	4	73	16	427
2019	Term	53	32	5	10	0	85	10	19
2019	Casual	50	40	7	4	0	89	4	30
2019	Student	30	40	15	10	5	70	15	20
2018	Indeterminate (permanent)	25	41	13	14	7	66	21	285
2018	Term	25	70	5	0	0	95	0	16
2017	Indeterminate (permanent)	21	42	14	17	6	63	23	272
2017	Term	52	32	5	11	0	83	11	18
2017	Student	28	41	19	9	3	69	13	12

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	52	34	7	4	2	0	0	87	6	429
2019	Term	53	37	11	0	0	0	0	89	0	19
2019	Casual	72	25	0	4	0	0	0	96	4	29
2019	Student	55	30	5	5	5	0	0	85	10	20
2018	Indeterminate (permanent)	51	39	5	4	1	0	0	91	4	284
2018	Term	66	27	7	0	0	0	0	93	0	16
2017	Indeterminate (permanent)	44	43	6	4	2	0	0	87	6	271
2017	Term	52	36	12	0	0	0	0	88	0	18
2017	Student	65	4	9	13	0	0	9	76	14	12
2014	Indeterminate (permanent)	46	37	11	3	2	0	0	84	5	282
2014	Term	40	50	10	0	0	0	0	90	0	10
2011	Indeterminate (permanent)	47	40	6	3	2	1	0	88	5	293
2008	Indeterminate (permanent)	48	31	8	7	6	0	0	79	13	186

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	40	37	9	8	5	78	13	429
2019	Term	47	42	5	5	0	89	5	19
2019	Casual	65	28	4	4	0	93	4	30
2019	Student	43	38	10	5	5	81	10	21
2018	Indeterminate (permanent)	33	36	12	13	6	69	19	285
2018	Term	57	30	7	0	6	87	6	16
2017	Indeterminate (permanent)	26	41	14	10	9	68	19	271
2017	Term	37	46	11	5	0	84	5	18
2017	Student	56	22	0	0	22	78	22	12

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	48	36	9	3	2	85	5	427
2019	Term	58	27	15	0	0	85	0	19
2019	Casual	73	21	7	0	0	93	0	30
2019	Student	43	29	24	5	0	71	5	21
2018	Indeterminate (permanent)	48	34	11	4	2	83	7	284
2018	Term	53	33	8	0	6	86	6	15
2017	Indeterminate (permanent)	48	40	7	4	1	88	5	272
2017	Term	40	39	15	6	0	79	6	17
2017	Student	44	47	0	0	9	91	9	12
2014	Indeterminate (permanent)	56	30	10	2	2	85	5	282
2014	Term	70	30	0	0	0	100	0	10
2011	Indeterminate (permanent)	52	39	6	2	2	90	3	293

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	39	38	9	8	5	0	0	77	13	428
2019	Term	47	32	11	10	0	0	0	79	10	19
2019	Casual	63	23	7	4	0	0	3	89	4	30
2019	Student	48	38	5	10	0	0	0	86	10	21
2018	Indeterminate (permanent)	34	37	11	12	6	0	0	71	18	283
2018	Term	45	32	6	18	0	0	0	77	18	16
2017	Indeterminate (permanent)	35	41	11	9	4	0	0	76	13	272
2017	Term	39	26	23	6	0	6	0	70	6	17
2017	Student	50	28	0	9	13	0	0	78	22	12
2014	Indeterminate (permanent)	30	44	11	10	4	1	0	74	14	282
2014	Term	30	60	10	0	0	0	0	90	0	10
2011	Indeterminate (permanent)	38	40	10	7	4	0	0	78	11	293

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	41	35	12	8	4	0	76	12	429
2019	Term	50	28	11	5	6	0	78	11	18
2019	Casual	63	26	3	7	0	0	89	7	30
2019	Student	57	19	14	5	5	0	76	10	21
2018	Indeterminate (permanent)	34	31	18	11	6	1	66	17	283
2018	Term	45	30	13	6	6	0	75	12	16
2017	Indeterminate (permanent)	34	38	13	10	5	0	72	15	272
2017	Term	45	17	32	6	0	0	62	6	17
2017	Student	50	37	0	0	13	0	87	13	12
2014	Indeterminate (permanent)	34	40	11	9	5	0	75	14	282
2014	Term	30	60	10	0	0	0	90	0	10

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	37	40	11	8	3	1	0	78	11	425
2019	Term	42	32	21	5	0	0	0	74	5	19
2019	Casual	66	30	4	0	0	0	0	96	0	30
2019	Student	52	33	14	0	0	0	0	86	0	21
2018	Indeterminate (permanent)	30	29	21	11	6	1	1	61	18	284
2018	Term	37	38	25	0	0	0	0	75	0	16
2017	Indeterminate (permanent)	32	38	13	11	6	0	0	70	17	272
2017	Term	60	29	12	0	0	0	0	88	0	17
2017	Student	56	22	13	0	9	0	0	78	9	12
2014	Indeterminate (permanent)	38	41	12	6	3	0	0	79	9	281
2014	Term	60	40	0	0	0	0	0	100	0	10
2011	Indeterminate (permanent)	40	40	11	4	3	1	0	81	7	293

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	44	38	8	5	5	0	83	10	429
2019	Term	58	37	5	0	0	0	95	0	19
2019	Casual	80	10	11	0	0	0	89	0	30
2019	Student	52	24	0	24	0	0	76	24	21
2018	Indeterminate (permanent)	37	35	13	10	4	0	72	14	285
2018	Term	57	37	0	6	0	0	94	6	16
2017	Indeterminate (permanent)	34	41	13	9	3	0	75	12	271
2017	Term	39	43	12	0	0	6	88	0	17
2017	Student	47	32	9	3	9	0	78	13	12
2014	Indeterminate (permanent)	36	43	12	5	4	0	79	9	282
2014	Term	40	40	20	0	0	0	80	0	10
2011	Indeterminate (permanent)	42	41	9	5	2	0	84	7	292
2008	Indeterminate (permanent)	35	40	11	7	6	0	75	13	186

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	24	31	23	12	9	1	0	56	21	429
2019	Term	42	32	15	11	0	0	0	74	11	19
2019	Casual	56	41	4	0	0	0	0	96	0	30
2019	Student	67	29	0	0	5	0	0	95	5	21
2018	Indeterminate (permanent)	23	28	23	12	14	0	0	50	26	287
2018	Term	30	25	26	13	6	0	0	55	18	16
2017	Indeterminate (permanent)	20	37	25	11	8	0	0	57	19	272
2017	Term	57	22	16	0	5	0	0	79	5	18
2017	Student	74	26	0	0	0	0	0	100	0	12
2014	Indeterminate (permanent)	36	31	17	10	6	0	0	67	16	282
2014	Term	50	30	20	0	0	0	0	80	0	10
2011	Indeterminate (permanent)	33	40	17	7	3	0	0	73	10	291
2008	Indeterminate (permanent)	31	39	13	11	5	0	1	70	16	186

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	15	30	33	16	5	1	1	21	46	430
2019	Term	0	21	43	21	16	0	0	37	21	19
2019	Casual	0	17	40	33	10	0	0	43	17	30
2019	Student	14	29	10	29	14	0	5	45	45	21
2018	Indeterminate (permanent)	14	34	33	14	4	0	1	19	48	283
2018	Term	0	35	25	27	7	0	5	37	37	16
2017	Indeterminate (permanent)	14	25	38	16	4	1	2	21	40	271
2017	Term	11	16	26	21	25	0	0	46	28	18
2017	Student	19	19	35	9	9	0	9	21	41	12
2014	Indeterminate (permanent)	12	21	41	19	6	1	1	25	33	282
2014	Term	10	20	60	10	0	0	0	10	30	10
2011	Indeterminate (permanent)	8	20	43	18	8	0	1	27	29	291
2008	Indeterminate (permanent)	16	23	39	14	5	1	4	20	40	186

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	12	20	32	22	9	3	1	33	34	430
2019	Term	0	10	27	21	26	11	5	56	12	19
2019	Casual	0	14	16	27	32	7	3	66	16	30
2019	Student	5	19	19	14	38	5	0	55	25	21
2018	Indeterminate (permanent)	18	34	25	12	8	3	1	20	54	284
2018	Term	19	18	23	14	15	5	5	32	42	16
2017	Indeterminate (permanent)	16	29	31	11	8	1	3	21	47	271
2017	Term	5	5	16	37	30	6	0	71	11	18
2017	Student	3	19	13	28	28	0	9	62	24	12
2014	Indeterminate (permanent)	8	17	36	22	13	2	2	36	26	282
2014	Term	0	10	10	40	20	0	20	75	12	10
2011	Indeterminate (permanent)	4	13	29	29	19	4	3	51	18	292
2008	Indeterminate (permanent)	10	25	27	20	14	1	2	35	37	186

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	13	21	30	23	11	1	1	35	34	431
2019	Term	0	15	27	27	26	5	0	56	16	19
2019	Casual	7	18	27	31	13	0	3	46	26	29
2019	Student	10	38	10	19	19	0	5	40	50	21
2018	Indeterminate (permanent)	12	22	35	19	8	2	1	28	35	285
2018	Term	19	13	48	7	7	0	5	16	34	16
2017	Indeterminate (permanent)	13	23	34	21	6	0	3	28	37	271
2017	Term	5	17	26	27	25	0	0	52	22	18
2017	Student	22	32	19	9	9	0	9	21	59	12
2014	Indeterminate (permanent)	17	30	33	12	7	0	1	19	48	282
2014	Term	10	30	20	20	10	10	0	33	44	10
2011	Indeterminate (permanent)	9	19	32	26	10	1	2	38	29	292
2008	Indeterminate (permanent)	14	16	36	19	8	3	5	29	32	185

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	18	30	30	15	5	1	1	21	49	430
2019	Term	10	11	32	32	15	0	0	47	21	19
2019	Casual	0	7	31	37	25	0	0	62	7	30
2019	Student	10	5	24	48	14	0	0	62	14	21
2018	Indeterminate (permanent)	19	28	33	14	5	1	0	20	47	282
2018	Term	0	26	33	17	13	6	5	34	29	16
2017	Indeterminate (permanent)	14	31	30	18	5	0	3	23	46	266
2017	Term	5	17	10	32	36	0	0	67	22	18
2017	Student	3	9	32	0	47	0	9	51	14	12
2014	Indeterminate (permanent)	11	22	37	22	7	0	1	29	33	279
2014	Term	0	30	20	40	10	0	0	50	30	10
2011	Indeterminate (permanent)	5	12	46	25	10	1	1	35	18	291
2008	Indeterminate (permanent)	7	23	35	24	8	1	2	33	31	186

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	16	24	30	18	9	2	2	28	41	430
2019	Term	0	15	21	16	42	0	5	61	16	19
2019	Casual	0	7	21	31	24	7	10	66	8	29
2019	Student	10	5	24	19	33	0	10	58	16	21
2018	Indeterminate (permanent)	22	29	27	12	6	2	2	19	54	283
2018	Term	6	11	34	30	5	6	7	41	20	16
2017	Indeterminate (permanent)	22	26	28	14	5	1	4	20	50	270
2017	Term	5	11	15	32	30	6	0	67	17	18
2017	Student	13	9	32	19	19	0	9	41	24	12
2014	Indeterminate (permanent)	15	24	30	21	8	1	1	29	40	281
2014	Term	0	0	40	20	20	0	20	50	0	10
2011	Indeterminate (permanent)	7	17	34	25	13	2	3	39	26	293
2008	Indeterminate (permanent)	13	19	32	20	10	2	3	32	34	185

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	16	22	30	20	7	3	1	29	40	430
2019	Term	0	27	27	27	20	0	0	47	27	19
2019	Casual	7	7	23	24	17	10	13	52	18	30
2019	Student	5	19	10	24	33	0	10	63	26	21
2018	Indeterminate (permanent)	32	29	23	8	4	1	3	12	63	281
2018	Term	25	47	12	6	0	5	5	6	80	16
2017	Indeterminate (permanent)	32	27	22	8	5	1	4	14	63	270
2017	Term	5	12	26	26	31	0	0	57	17	18
2017	Student	16	47	9	9	9	0	9	21	69	12
2014	Indeterminate (permanent)	8	20	31	24	12	2	4	37	29	281
2014	Term	0	0	10	20	40	0	30	86	0	10
2011	Indeterminate (permanent)	6	15	27	29	17	3	4	49	23	292
2008	Indeterminate (permanent)	18	31	25	17	5	1	3	23	51	186

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	9	21	37	19	9	2	2	30	32	430
2019	Term	5	10	43	21	21	0	0	42	15	19
2019	Casual	4	11	14	49	13	0	10	69	16	29
2019	Student	10	5	29	29	24	0	5	55	15	21
2018	Indeterminate (permanent)	12	29	34	17	5	1	1	23	42	283
2018	Term	13	24	14	32	12	5	0	46	39	16
2017	Indeterminate (permanent)	14	25	34	17	5	1	3	23	41	271
2017	Term	6	0	57	11	20	6	0	34	6	17
2017	Student	13	9	37	32	0	0	9	35	24	12
2014	Indeterminate (permanent)	16	20	38	17	7	1	1	24	37	282
2014	Term	0	10	40	20	10	10	10	37	13	10

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	3	7	22	37	28	1	1	67	11	430
2019	Term	0	5	21	21	53	0	0	73	5	19
2019	Casual	0	6	16	45	29	0	3	77	7	30
2019	Student	19	0	14	38	29	0	0	67	19	21

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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	73	16	4	4	2	1	0	90	6	430
2019	Term	63	37	0	0	0	0	0	100	0	19
2019	Casual	97	3	0	0	0	0	0	100	0	30
2019	Student	76	5	10	5	0	0	5	85	5	21
2017	Indeterminate (permanent)	71	20	3	3	1	0	0	92	5	272
2017	Term	83	11	5	0	0	0	0	95	0	18
2017	Student	81	9	0	9	0	0	0	91	9	12
2014	Indeterminate (permanent)	71	20	2	5	1	0	0	91	6	282
2014	Term	70	20	0	10	0	0	0	90	10	10
2011	Indeterminate (permanent)	70	21	4	3	1	0	0	92	4	293
2008	Indeterminate (permanent)	70	20	3	5	1	1	1	91	6	186

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	34	30	14	7	5	5	5	71	13	430
2019	Term	42	27	11	5	0	11	5	82	6	19
2019	Casual	50	27	13	0	0	6	3	85	0	30
2019	Student	29	29	5	10	5	5	19	75	19	21
2018	Indeterminate (permanent)	25	33	14	10	5	6	6	67	18	286
2018	Term	35	34	13	0	0	11	6	84	0	16
2017	Indeterminate (permanent)	27	28	16	11	5	7	6	63	18	272
2017	Term	62	11	21	0	0	0	6	78	0	18
2017	Student	51	0	0	4	24	10	10	65	35	11
2014	Indeterminate (permanent)	35	28	12	11	5	4	5	69	17	282
2014	Term	40	10	10	10	0	10	20	72	14	10

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	54	28	7	6	4	1	0	83	10	429
2019	Term	47	43	0	5	0	5	0	95	5	19
2019	Casual	70	20	10	0	0	0	0	90	0	30
2019	Student	67	14	14	5	0	0	0	81	5	21
2018	Indeterminate (permanent)	48	28	8	10	4	1	0	77	14	285
2018	Term	73	21	0	0	6	0	0	94	6	16
2017	Indeterminate (permanent)	46	35	9	7	1	1	0	82	9	272
2017	Term	72	17	11	0	0	0	0	89	0	18
2017	Student	56	19	0	13	13	0	0	74	26	12
2014	Indeterminate (permanent)	44	31	10	8	5	0	1	77	13	282
2014	Term	50	40	0	10	0	0	0	90	10	10

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	60	27	5	5	2	88	7	429
2019	Term	63	37	0	0	0	100	0	19
2019	Casual	86	10	0	4	0	96	4	30
2019	Student	86	14	0	0	0	100	0	21
2018	Indeterminate (permanent)	54	31	6	6	3	85	9	283
2018	Term	66	34	0	0	0	100	0	16
2017	Indeterminate (permanent)	45	40	6	8	1	85	9	271
2017	Term	78	17	5	0	0	95	0	18
2017	Student	74	0	9	4	13	74	16	12
2014	Indeterminate (permanent)	50	35	7	5	2	86	8	283
2014	Term	71	20	10	0	0	90	0	10

Question 23. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	54	32	6	4	3	1	87	7	429
2019	Term	42	53	5	0	0	0	95	0	19
2019	Casual	73	23	0	4	0	0	96	4	30
2019	Student	57	33	5	5	0	0	90	5	21
2018	Indeterminate (permanent)	48	35	9	5	3	1	83	8	285
2018	Term	47	47	6	0	0	0	94	0	16

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	63	21	10	3	1	1	0	86	4	431
2019	Term	53	37	5	0	0	0	5	95	0	19
2019	Casual	57	23	7	0	4	3	6	88	4	30
2019	Student	43	19	33	0	0	0	5	65	0	21

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	48	29	8	8	4	2	1	80	12	431
2019	Term	53	37	11	0	0	0	0	89	0	19
2019	Casual	77	13	7	0	4	0	0	89	4	30
2019	Student	48	29	5	19	0	0	0	76	19	21
2018	Indeterminate (permanent)	39	30	12	11	7	1	0	70	18	286
2018	Term	56	32	0	12	0	0	0	88	12	16
2017	Indeterminate (permanent)	34	40	10	9	6	1	0	75	15	272
2017	Term	58	31	0	5	5	0	0	89	11	18
2017	Student	65	13	0	0	22	0	0	78	22	12
2014	Indeterminate (permanent)	40	36	11	7	3	1	0	78	10	283
2014	Term	50	40	10	0	0	0	0	90	0	10
2011	Indeterminate (permanent)	37	36	11	9	7	0	0	73	16	293
2008	Indeterminate (permanent)	39	33	10	8	9	1	0	73	17	186

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	53	26	9	6	3	2	1	81	10	430
2019	Term	39	56	6	0	0	0	0	94	0	18
2019	Casual	77	17	3	0	4	0	0	93	4	30
2019	Student	52	38	5	5	0	0	0	90	5	21
2018	Indeterminate (permanent)	47	30	10	4	6	2	0	79	11	284
2018	Term	60	34	0	6	0	0	0	94	6	16
2017	Indeterminate (permanent)	47	29	12	5	3	3	0	79	9	272
2017	Term	73	10	12	5	0	0	0	83	5	18
2017	Student	65	9	0	4	22	0	0	74	26	12
2014	Indeterminate (permanent)	51	26	11	4	5	3	1	80	9	283
2014	Term	70	30	0	0	0	0	0	100	0	10
2011	Indeterminate (permanent)	44	29	11	7	8	1	0	74	15	293
2008	Indeterminate (permanent)	43	27	9	10	8	4	0	73	18	186

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	53	25	10	6	4	1	80	10	431
2019	Term	58	32	5	5	0	0	90	5	19
2019	Casual	76	20	4	0	0	0	96	0	29
2019	Student	71	10	10	5	0	5	85	5	21
2018	Indeterminate (permanent)	44	31	10	8	6	1	76	13	285
2018	Term	49	45	0	6	0	0	94	6	16
2017	Indeterminate (permanent)	45	34	9	7	4	0	79	12	271
2017	Term	78	11	5	5	0	0	89	5	18
2017	Student	74	0	9	7	9	0	74	16	12
2014	Indeterminate (permanent)	50	29	9	6	4	1	80	10	283
2014	Term	60	30	10	0	0	0	90	0	10
2011	Indeterminate (permanent)	38	35	7	11	7	1	73	19	293
2008	Indeterminate (permanent)	45	27	6	12	10	1	72	22	186

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	83	9	4	1	1	0	93	3	429
2019	Term	84	16	0	0	0	0	100	0	19
2019	Casual	96	4	0	0	0	0	100	0	29
2019	Student	90	10	0	0	0	0	100	0	21
2017	Indeterminate (permanent)	79	14	2	2	1	1	94	3	272
2017	Term	88	6	5	0	0	0	95	0	18
2017	Student	100	0	0	0	0	0	100	0	12
2014	Indeterminate (permanent)	81	13	3	1	1	0	95	2	283
2014	Term	100	0	0	0	0	0	100	0	10
2011	Indeterminate (permanent)	79	16	2	1	1	1	96	2	292
2008	Indeterminate (permanent)	81	12	3	3	1	1	94	4	186

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	57	20	10	5	4	1	2	80	10	431
2019	Term	58	31	0	11	0	0	0	89	11	19
2019	Casual	65	18	0	7	0	6	4	92	8	29
2019	Student	71	14	10	0	5	0	0	86	5	21
2017	Indeterminate (permanent)	50	28	8	6	2	3	3	82	9	271
2017	Term	56	28	5	11	0	0	0	84	11	18
2017	Student	59	9	9	4	0	0	19	84	4	12
2014	Indeterminate (permanent)	47	25	11	3	5	5	4	79	9	283
2014	Term	41	40	0	0	0	0	20	100	0	10
2011	Indeterminate (permanent)	40	28	12	8	6	3	2	73	14	293

Question 30. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	66	20	6	3	3	2	0	88	6	431
2019	Term	63	37	0	0	0	0	0	100	0	19
2019	Casual	76	17	0	4	0	4	0	96	4	30
2019	Student	81	10	0	10	0	0	0	90	10	21
2018	Indeterminate (permanent)	56	21	10	5	6	1	0	79	11	284
2018	Term	56	44	0	0	0	0	0	100	0	15
2017	Indeterminate (permanent)	58	23	9	4	4	3	1	83	8	272
2017	Term	72	17	5	0	5	0	0	89	5	18
2017	Student	65	22	3	0	9	0	0	87	9	12

Question 31. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	55	27	9	5	3	1	0	83	8	430
2019	Term	63	32	0	5	0	0	0	95	5	19
2019	Casual	76	13	7	0	4	0	0	89	4	30
2019	Student	57	24	10	5	5	0	0	81	10	21
2018	Indeterminate (permanent)	48	25	10	8	8	1	1	74	16	286
2018	Term	62	32	0	6	0	0	0	94	6	16
2017	Indeterminate (permanent)	50	27	10	7	6	0	0	77	13	272
2017	Term	77	5	12	5	0	0	0	83	5	18
2017	Student	74	0	7	9	9	0	0	74	19	12
2014	Indeterminate (permanent)	51	29	10	4	5	0	0	81	9	283
2014	Term	60	20	20	0	0	0	0	80	0	10

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Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	36	39	11	7	3	5	0	79	10	428
2019	Term	58	32	5	0	0	5	0	95	0	19
2019	Casual	90	3	7	0	0	0	0	93	0	30
2019	Student	62	29	5	0	5	0	0	90	5	21
2018	Indeterminate (permanent)	32	33	16	11	3	5	0	69	15	284
2018	Term	25	59	0	6	0	11	0	94	6	16
2017	Indeterminate (permanent)	25	38	17	10	6	3	0	66	17	272
2017	Term	73	11	16	0	0	0	0	84	0	18
2017	Student	47	37	9	4	3	0	0	84	7	12
2014	Indeterminate (permanent)	25	40	14	9	5	6	1	70	15	283
2014	Term	50	10	10	10	0	20	0	75	12	10
2011	Indeterminate (permanent)	23	38	16	10	8	5	0	64	19	291

Question 35. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	33	41	11	9	4	2	0	75	14	427
2019	Term	47	37	11	5	0	0	0	85	5	19
2019	Casual	80	14	3	0	0	3	0	96	0	30
2019	Student	67	24	5	0	5	0	0	90	5	21
2018	Indeterminate (permanent)	29	30	18	16	5	2	0	60	22	284
2018	Term	30	45	7	17	0	0	0	76	17	16
2017	Indeterminate (permanent)	22	34	19	15	9	1	0	57	25	272
2017	Term	67	16	5	0	5	6	0	89	6	18
2017	Student	47	32	9	0	3	0	9	86	4	12
2014	Indeterminate (permanent)	24	38	19	11	6	1	0	63	17	283
2014	Term	30	40	10	10	0	10	0	78	11	10
2011	Indeterminate (permanent)	29	37	15	11	6	2	0	68	17	293
2008	Indeterminate (permanent)	28	36	14	12	7	3	0	66	20	186

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	25	38	17	12	5	4	0	66	17	426
2019	Term	53	32	5	5	0	5	0	89	5	19
2019	Casual	67	20	4	0	0	9	0	96	0	30
2019	Student	38	24	19	14	5	0	0	62	19	21
2018	Indeterminate (permanent)	20	30	23	16	8	3	0	51	25	281
2018	Term	25	43	15	17	0	0	0	68	17	16
2017	Indeterminate (permanent)	15	34	23	17	9	1	0	50	27	272
2017	Term	57	21	5	5	5	6	0	83	11	18
2017	Student	47	9	22	9	3	0	9	62	14	12
2014	Indeterminate (permanent)	16	41	17	16	7	2	0	59	23	283
2014	Term	10	60	20	0	0	10	0	78	0	10
2011	Indeterminate (permanent)	26	40	18	9	3	4	0	69	12	293
2008	Indeterminate (permanent)	17	40	16	15	8	5	0	59	24	186

Question 37. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	25	42	14	11	6	2	0	67	18	428
2019	Term	37	48	11	5	0	0	0	85	5	19
2019	Casual	50	30	10	0	0	10	0	89	0	30
2019	Student	33	24	10	14	10	10	0	63	26	21
2018	Indeterminate (permanent)	18	38	15	18	9	1	0	57	28	284
2018	Term	11	58	7	18	6	0	0	69	23	16
2017	Indeterminate (permanent)	21	39	22	12	5	1	0	60	18	272
2017	Term	51	16	16	11	0	6	0	72	11	18
2017	Student	37	47	4	9	3	0	0	84	13	12
2014	Indeterminate (permanent)	18	34	18	18	8	3	1	54	27	282
2014	Term	10	60	10	10	0	10	0	78	11	10
2011	Indeterminate (permanent)	21	41	15	14	7	2	0	63	22	293
2008	Indeterminate (permanent)	19	33	14	19	13	1	0	53	33	186

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	46	30	14	4	1	4	80	6	430
2019	Term	63	27	11	0	0	0	89	0	19
2019	Casual	60	27	0	3	0	10	96	4	30
2019	Student	57	14	24	5	0	0	71	5	21

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My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	31	45	13	8	2	1	77	11	431
2019	Term	37	42	11	11	0	0	79	11	19
2019	Casual	44	43	7	4	0	3	90	4	30
2019	Student	52	19	19	10	0	0	71	10	21
2018	Indeterminate (permanent)	27	46	14	10	1	1	74	12	284
2018	Term	36	50	0	14	0	0	86	14	16
2017	Indeterminate (permanent)	29	48	11	9	2	1	78	11	271
2017	Term	36	43	21	0	0	0	79	0	18
2017	Student	47	35	19	0	0	0	81	0	12
2014	Indeterminate (permanent)	28	43	14	9	3	2	73	13	283
2014	Term	20	80	0	0	0	0	100	0	10
2011	Indeterminate (permanent)	32	47	10	6	2	3	82	8	291

Question 40. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	17	39	20	17	5	2	0	57	23	427
2019	Term	38	28	22	11	0	0	0	66	11	18
2019	Casual	40	40	11	4	0	6	0	85	4	30
2019	Student	33	24	19	5	5	10	5	67	11	21

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	34	33	14	10	4	3	2	71	15	430
2019	Term	26	27	21	11	5	11	0	59	18	19
2019	Casual	44	33	7	3	4	7	3	85	7	30
2019	Student	33	29	10	10	14	5	0	65	25	21
2018	Indeterminate (permanent)	26	36	11	18	5	3	1	64	24	286
2018	Term	35	40	0	26	0	0	0	74	26	16
2017	Indeterminate (permanent)	29	32	13	16	6	3	1	64	23	272
2017	Term	42	42	5	5	5	0	0	84	11	18
2017	Student	47	32	0	13	9	0	0	78	22	12
2014	Indeterminate (permanent)	36	37	9	6	6	3	1	77	13	283
2014	Term	30	50	20	0	0	0	0	80	0	10
2011	Indeterminate (permanent)	35	33	9	10	6	6	2	74	17	291
2008	Indeterminate (permanent)	35	29	14	10	6	4	2	68	17	185

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	31	36	22	7	3	2	0	67	10	428
2019	Term	37	32	21	0	0	11	0	77	0	19
2019	Casual	40	40	10	4	0	4	3	85	4	30
2019	Student	57	14	14	10	0	5	0	75	10	21
2018	Indeterminate (permanent)	23	37	25	10	3	2	0	61	13	280
2018	Term	29	51	14	6	0	0	0	81	6	16

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	19	23	18	12	11	13	5	51	27	430
2019	Term	26	21	26	5	0	16	5	60	7	19
2019	Casual	43	20	14	4	0	13	6	79	4	30
2019	Student	57	24	0	5	5	5	5	89	11	21
2018	Indeterminate (permanent)	13	22	22	16	13	12	3	41	34	286
2018	Term	34	27	20	0	0	13	6	75	0	15
2017	Indeterminate (permanent)	12	15	21	14	15	16	7	35	38	272
2017	Term	37	21	5	11	0	26	0	78	15	18
2017	Student	47	32	0	9	13	0	0	78	22	12
2014	Indeterminate (permanent)	11	21	16	16	15	16	4	41	39	283
2014	Term	20	40	0	20	0	20	0	75	25	10
2011	Indeterminate (permanent)	9	18	19	14	14	17	8	37	37	293

Question 44. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	29	36	16	11	5	2	0	67	16	430
2019	Term	37	37	21	5	0	0	0	74	5	19
2019	Casual	44	28	11	7	0	3	7	80	8	29
2019	Student	48	24	24	0	0	5	0	75	0	21
2018	Indeterminate (permanent)	22	27	21	18	9	3	0	50	28	283
2018	Term	18	42	13	13	6	7	0	66	20	16
2017	Indeterminate (permanent)	25	34	15	13	8	5	0	61	23	271
2017	Term	62	11	16	0	11	0	0	72	11	18
2017	Student	59	37	0	0	3	0	0	97	3	12
2014	Indeterminate (permanent)	32	36	17	8	5	1	0	69	14	283
2014	Term	10	50	20	0	0	10	10	75	0	10
2011	Indeterminate (permanent)	34	37	10	9	8	2	0	73	17	293
2008	Indeterminate (permanent)	32	34	10	12	7	5	0	69	20	185

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	27	29	14	13	11	4	2	60	26	430
2019	Term	31	27	11	21	5	0	5	61	27	19
2019	Casual	41	19	7	11	3	10	10	75	17	30
2019	Student	48	43	0	0	10	0	0	90	10	21
2018	Indeterminate (permanent)	20	28	14	20	15	1	1	49	36	286
2018	Term	31	25	13	14	11	6	0	60	26	16
2017	Indeterminate (permanent)	16	27	15	17	20	4	1	46	39	272
2017	Term	41	21	10	5	17	5	0	66	23	18
2017	Student	50	19	9	0	3	19	0	85	4	12
2014	Indeterminate (permanent)	18	24	16	23	16	2	2	44	40	283
2014	Term	20	40	20	10	0	10	0	67	11	10
2011	Indeterminate (permanent)	18	26	16	19	17	1	2	46	38	292
2008	Indeterminate (permanent)	16	35	16	15	14	2	2	53	30	185

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	47	24	14	8	4	1	2	73	12	431
2019	Term	59	26	11	0	0	0	5	89	0	19
2019	Casual	62	17	10	3	3	0	3	83	7	30
2019	Student	57	19	14	0	5	0	5	80	5	21

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	60	11	6	3	6	2	12	82	11	431
2019	Term	69	11	11	0	0	0	10	88	0	19
2019	Casual	46	14	17	7	4	4	10	69	12	30
2019	Student	67	14	5	0	0	0	14	94	0	21

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	52	24	13	5	2	2	1	79	7	430
2019	Term	59	31	5	0	0	0	5	94	0	19
2019	Casual	42	20	21	4	0	3	10	72	4	30
2019	Student	52	24	5	5	0	5	10	89	6	21

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	47	19	15	8	5	3	4	70	14	429
2019	Term	63	11	16	5	0	0	5	78	6	19
2019	Casual	41	17	21	4	0	10	7	70	4	29
2019	Student	48	29	10	0	0	5	10	89	0	21

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	67	11	8	3	3	2	6	85	7	428
2019	Term	63	5	5	5	16	0	5	72	22	19
2019	Casual	63	20	11	0	0	3	3	89	0	30
2019	Student	76	10	5	0	0	0	10	95	0	21

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	77	10	4	2	2	1	3	91	4	430
2019	Term	74	5	11	0	0	0	10	88	0	19
2019	Casual	70	11	10	0	0	0	10	89	0	30
2019	Student	67	19	5	0	0	0	10	95	0	21

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	81	6	4	1	2	4	2	92	4	430
2019	Term	90	5	0	0	0	0	5	100	0	19
2019	Casual	86	0	4	4	0	0	7	92	4	29
2019	Student	81	5	0	0	5	0	10	95	5	21

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	83	5	3	1	1	2	5	95	3	428
2019	Term	90	0	5	0	0	0	5	95	0	18
2019	Casual	80	7	7	3	0	0	3	89	3	30
2019	Student	81	5	5	0	0	0	10	95	0	21

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	26	45	15	7	3	3	0	73	11	430
2019	Term	39	34	17	11	0	0	0	73	11	18
2019	Casual	43	40	11	4	0	3	0	85	4	30
2019	Student	38	33	14	5	0	5	5	79	5	21
2018	Indeterminate (permanent)	23	39	22	9	5	2	0	63	14	286
2018	Term	16	66	6	6	6	0	0	82	12	16
2017	Indeterminate (permanent)	21	43	19	11	5	2	0	65	16	271
2017	Term	52	21	11	6	5	5	0	77	12	18
2017	Student	56	22	9	3	9	0	0	78	13	12

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	34	43	11	6	3	3	80	10	429
2019	Term	53	32	10	0	0	5	89	0	19
2019	Casual	66	31	4	0	0	0	96	0	30
2019	Student	62	14	14	5	5	0	76	10	21
2018	Indeterminate (permanent)	36	42	12	6	1	2	80	8	286
2018	Term	55	39	6	0	0	0	94	0	16
2017	Indeterminate (permanent)	38	42	9	6	2	3	83	8	271
2017	Term	83	5	12	0	0	0	88	0	18
2017	Student	74	22	0	3	0	0	97	3	12
2014	Indeterminate (permanent)	48	32	12	4	3	1	81	7	283
2014	Term	70	10	10	10	0	0	80	10	10
2011	Indeterminate (permanent)	43	38	9	5	2	2	83	7	293

Question 49. My department or agency implements activities and practices that support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	39	36	15	5	2	4	0	77	7	428
2019	Term	57	21	16	5	0	0	0	79	5	19
2019	Casual	70	17	7	4	0	3	0	89	4	30
2019	Student	75	10	10	5	0	0	0	85	5	20
2018	Indeterminate (permanent)	38	41	11	4	1	5	0	83	5	282
2018	Term	35	44	21	0	0	0	0	79	0	16
2017	Indeterminate (permanent)	40	36	12	3	3	5	1	81	6	272
2017	Term	60	22	11	0	0	6	0	88	0	17
2017	Student	78	22	0	0	0	0	0	100	0	12
2014	Indeterminate (permanent)	51	30	11	1	3	3	0	84	4	283
2014	Term	60	30	0	10	0	0	0	90	10	10

Question 50. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	50	38	6	3	2	1	89	5	430
2019	Term	63	37	0	0	0	0	100	0	19
2019	Casual	83	14	0	4	0	0	96	4	30
2019	Student	71	19	5	5	0	0	90	5	21
2018	Indeterminate (permanent)	43	40	7	5	3	1	84	8	286
2018	Term	68	26	6	0	0	0	94	0	16
2017	Indeterminate (permanent)	42	42	10	3	3	0	84	6	272
2017	Term	78	17	5	0	0	0	95	0	18
2017	Student	78	19	0	3	0	0	97	3	12
2014	Indeterminate (permanent)	57	30	7	4	3	0	87	6	282
2014	Term	70	20	10	0	0	0	90	0	10
2011	Indeterminate (permanent)	49	36	8	5	3	0	85	8	293
2008	Indeterminate (permanent)	50	34	8	3	4	1	85	7	186

Question 51. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	38	34	12	9	6	1	73	15	431
2019	Term	53	43	5	0	0	0	95	0	19
2019	Casual	62	31	7	0	0	0	93	0	30
2019	Student	76	5	10	5	5	0	81	10	21
2018	Indeterminate (permanent)	29	33	21	9	7	1	62	16	286
2018	Term	40	42	5	6	0	7	88	6	16
2017	Indeterminate (permanent)	33	30	16	12	8	1	64	21	270
2017	Term	72	11	12	5	0	0	83	5	18
2017	Student	59	37	0	0	3	0	97	3	12
2014	Indeterminate (permanent)	38	37	13	7	5	0	75	12	283
2014	Term	50	30	0	20	0	0	80	20	10
2011	Indeterminate (permanent)	40	37	11	7	4	1	78	11	293

Question 52. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	41	34	11	9	5	0	76	14	429
2019	Term	50	39	11	0	0	0	89	0	18
2019	Casual	61	32	7	0	0	0	93	0	29
2019	Student	71	10	5	10	5	0	81	14	21
2018	Indeterminate (permanent)	30	34	19	10	6	1	64	16	283
2018	Term	53	23	11	6	0	7	82	6	16
2017	Indeterminate (permanent)	32	37	13	10	8	0	69	18	270
2017	Term	72	11	11	0	0	6	89	0	18
2017	Student	50	47	0	0	3	0	97	3	12
2014	Indeterminate (permanent)	36	40	11	8	4	1	76	12	283
2014	Term	40	40	10	10	0	0	80	10	10
2011	Indeterminate (permanent)	40	38	10	9	3	0	78	12	293
2008	Indeterminate (permanent)	40	33	9	11	6	2	74	17	186

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	34	28	15	10	10	2	0	63	21	429
2019	Term	53	21	11	15	0	0	0	74	15	19
2019	Casual	50	20	13	4	4	7	3	77	8	30
2019	Student	67	5	5	0	19	5	0	75	20	21
2018	Indeterminate (permanent)	25	26	17	18	12	2	0	52	31	285
2018	Term	42	15	31	0	6	6	0	61	6	16
2017	Indeterminate (permanent)	26	25	16	18	12	2	0	52	31	272
2017	Term	67	11	11	11	0	0	0	78	11	18
2017	Student	41	19	19	0	22	0	0	59	22	12
2014	Indeterminate (permanent)	32	25	14	15	9	4	0	60	25	282
2014	Term	10	20	41	10	20	0	0	30	30	10
2011	Indeterminate (permanent)	37	23	15	12	9	3	0	62	22	293
2008	Indeterminate (permanent)	34	19	15	15	14	4	0	55	29	185

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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2019	Indeterminate (permanent)	39	25	36	431
2019	Term	11	37	53	19
2019	Casual	34	33	33	30
2019	Student	48	14	38	21
2018	Indeterminate (permanent)	45	21	34	285
2018	Term	38	5	56	16
2017	Indeterminate (permanent)	49	21	30	272
2017	Term	28	31	41	18
2017	Student	37	41	22	12
2014	Indeterminate (permanent)	41	21	38	283
2014	Term	50	20	30	10
2011	Indeterminate (permanent)	44	21	35	293

Question 55. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2019	Indeterminate (permanent)	6	19	63	6	0	7	166
2018	Indeterminate (permanent)	7	20	63	2	1	7	130
2017	Indeterminate (permanent)	6	14	72	2	0	6	135
2014	Indeterminate (permanent)	2	15	65	11	9999	7	115
2011	Indeterminate (permanent)	5	20	67	4	9999	5	129

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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	33	44	8	9	2	1	3	80	11	429
2019	Term	21	58	5	16	0	0	0	79	16	19
2019	Casual	40	30	6	10	7	7	0	75	18	30
2019	Student	33	38	10	0	0	5	14	88	0	21

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	51	25	9	3	1	7	3	85	5	430
2019	Term	58	32	10	0	0	0	0	90	0	19
2019	Casual	59	10	17	4	0	11	0	77	4	29
2019	Student	57	10	5	5	0	5	19	88	6	21

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	13	87	430
2019	Student	0	100	21
2018	Indeterminate (permanent)	14	86	287

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	18	82	427

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	15	11	21	5	4	31	12	47	16	430
2019	Term	15	21	21	0	0	27	16	64	0	19
2019	Casual	23	7	13	7	0	34	16	60	14	30
2019	Student	24	5	10	0	0	38	24	75	0	21
2018	Indeterminate (permanent)	13	12	25	5	3	36	7	43	15	286
2018	Term	18	11	19	0	0	46	5	60	0	16
2017	Indeterminate (permanent)	12	12	19	8	6	35	8	42	26	272
2017	Term	32	5	16	0	5	30	12	63	9	18
2017	Student	31	14	10	0	0	24	21	81	0	11
2014	Indeterminate (permanent)	17	11	15	6	5	36	10	51	22	283
2014	Term	10	20	20	0	0	30	20	61	0	10

Question 65. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	31	29	18	5	1	13	2	72	8	431
2019	Term	31	21	21	0	0	27	0	72	0	19
2019	Casual	37	16	10	4	0	30	3	79	5	30
2019	Student	52	14	10	0	0	19	5	88	0	21
2018	Indeterminate (permanent)	20	35	24	4	3	12	1	63	9	285
2018	Term	51	13	19	0	6	12	0	72	6	16
2017	Indeterminate (permanent)	20	27	22	8	5	18	1	58	15	271
2017	Term	56	11	11	5	0	11	5	80	6	18
2017	Student	28	28	9	13	3	9	9	69	20	12
2014	Indeterminate (permanent)	23	25	20	5	5	21	1	62	13	282
2014	Term	20	30	10	0	0	30	10	84	0	10
2011	Indeterminate (permanent)	31	29	18	5	2	16	0	70	8	293

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	6	94	430
2019	Casual	0	100	30
2018	Indeterminate (permanent)	6	94	285

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	7	93	429
2019	Term	0	100	19

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	16	12	21	2	2	37	11	53	7	429
2019	Term	21	16	21	0	0	27	15	64	0	19
2019	Casual	33	10	13	0	0	37	7	76	0	30
2019	Student	20	15	10	0	0	30	25	78	0	20
2018	Indeterminate (permanent)	13	12	24	1	3	42	5	48	6	284
2018	Term	25	11	6	7	0	40	11	73	15	16
2017	Indeterminate (permanent)	12	10	19	2	1	47	9	50	7	270
2017	Term	32	11	11	5	0	41	0	72	9	18
2017	Student	37	0	4	9	0	41	9	74	19	12
2014	Indeterminate (permanent)	14	11	15	3	3	45	10	55	13	283
2014	Term	10	30	10	0	0	20	30	80	0	10

Question 73. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	32	27	17	3	1	17	3	74	5	430
2019	Term	31	21	15	0	0	32	0	77	0	19
2019	Casual	53	9	7	0	0	24	7	90	0	30
2019	Student	52	24	5	0	0	14	5	94	0	21
2018	Indeterminate (permanent)	24	30	23	1	3	17	2	67	5	283
2018	Term	43	32	6	7	0	6	6	85	8	16
2017	Indeterminate (permanent)	24	32	18	2	1	19	2	72	5	272
2017	Term	67	11	5	5	0	11	0	88	6	18
2017	Student	47	22	0	9	0	13	9	88	12	12
2014	Indeterminate (permanent)	29	26	14	5	3	21	1	71	10	283
2014	Term	30	40	10	0	0	20	0	88	0	10
2011	Indeterminate (permanent)	38	30	15	3	2	12	0	78	5	293

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Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	24	31	21	9	15	1	55	24	431
2019	Term	41	32	16	5	5	0	73	11	19
2019	Casual	50	23	10	10	3	4	76	14	30
2019	Student	67	19	5	0	10	0	86	10	21
2018	Indeterminate (permanent)	23	33	21	12	10	1	57	22	286
2018	Term	30	26	15	16	12	0	57	28	16
2017	Indeterminate (permanent)	27	25	21	13	12	3	54	25	270
2017	Term	26	21	17	11	25	0	47	36	18
2017	Student	28	19	13	19	13	9	51	35	12

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	10	23	27	24	16	0	33	40	430
2019	Term	27	10	47	11	5	0	37	16	19
2019	Casual	36	40	24	0	0	0	76	0	30
2019	Student	43	29	10	14	5	0	71	19	21
2018	Indeterminate (permanent)	7	18	33	23	18	0	25	41	286
2018	Term	11	32	51	5	0	0	43	5	16
2017	Indeterminate (permanent)	11	18	27	24	20	0	29	44	272
2017	Term	31	16	38	11	5	0	47	16	18
2017	Student	9	63	19	0	0	9	79	0	12

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	13	24	26	20	17	0	0	37	37	428
2019	Term	31	27	16	21	0	5	0	61	22	19
2019	Casual	46	34	21	0	0	0	0	79	0	30
2019	Student	52	14	19	10	5	0	0	67	14	21
2018	Indeterminate (permanent)	8	25	27	23	17	1	0	33	40	283
2018	Term	5	42	38	15	0	0	0	47	15	16
2017	Indeterminate (permanent)	11	27	24	19	19	0	0	38	38	271
2017	Term	36	21	21	11	11	0	0	57	22	18
2017	Student	47	16	19	9	0	0	9	69	10	12

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	13	25	24	21	16	0	1	39	37	430
2019	Term	42	11	11	26	11	0	0	53	37	19
2019	Casual	30	33	24	7	0	4	3	67	8	30
2019	Student	52	29	5	5	10	0	0	81	14	21
2018	Indeterminate (permanent)	8	20	24	25	21	1	0	29	47	285
2018	Term	17	25	34	19	6	0	0	41	25	16
2017	Indeterminate (permanent)	10	24	19	25	22	0	0	34	47	270
2017	Term	31	16	15	27	11	0	0	47	38	18
2017	Student	28	19	22	22	0	0	9	51	24	12

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	28	29	16	14	11	1	1	59	25	429
2019	Term	47	27	10	11	5	0	0	74	16	19
2019	Casual	62	24	10	0	0	0	3	89	0	30
2019	Student	67	24	5	0	0	0	5	95	0	21
2018	Indeterminate (permanent)	23	29	21	12	11	1	2	54	24	283
2018	Term	26	29	33	13	0	0	0	54	13	16
2017	Indeterminate (permanent)	22	31	21	10	10	0	6	56	21	270
2017	Term	62	10	16	0	0	6	5	82	0	18
2017	Student	50	13	19	0	0	0	19	77	0	12

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	23	25	25	13	13	0	0	48	27	429
2019	Term	21	53	21	0	5	0	0	74	5	19
2019	Casual	49	30	11	7	0	4	0	82	7	30
2019	Student	43	43	10	0	5	0	0	86	5	21
2018	Indeterminate (permanent)	22	24	25	16	13	0	0	46	29	285
2018	Term	25	32	44	0	0	0	0	56	0	16
2017	Indeterminate (permanent)	18	29	25	19	8	0	0	47	27	269
2017	Term	51	27	22	0	0	0	0	78	0	18
2017	Student	37	22	13	9	0	9	9	73	11	12

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	31	33	21	8	6	1	0	65	14	430
2019	Term	56	23	16	6	0	0	0	78	6	18
2019	Casual	55	34	11	0	0	0	0	89	0	29
2019	Student	48	24	19	0	5	0	5	75	5	21
2018	Indeterminate (permanent)	23	32	30	11	5	0	0	55	16	284
2018	Term	17	29	24	6	6	13	5	56	15	16
2017	Indeterminate (permanent)	25	31	27	9	5	0	2	58	15	269
2017	Term	57	10	16	17	0	0	0	67	17	18
2017	Student	47	22	28	3	0	0	0	69	3	12

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	18	28	27	18	9	1	0	46	27	430
2019	Term	42	11	37	10	0	0	0	53	10	19
2019	Casual	46	22	25	0	4	0	3	71	4	30
2019	Student	33	33	24	5	5	0	0	67	10	21
2018	Indeterminate (permanent)	13	27	26	23	10	0	0	41	33	284
2018	Term	28	25	36	0	6	0	5	56	6	16
2017	Indeterminate (permanent)	16	29	23	23	8	0	1	45	32	270
2017	Term	57	21	16	0	6	0	0	78	6	18
2017	Student	19	41	22	9	0	0	9	65	10	12

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	27	27	21	16	8	0	0	55	24	430
2019	Term	42	27	11	21	0	0	0	69	21	19
2019	Casual	49	26	18	4	4	0	0	75	7	30
2019	Student	33	14	38	5	10	0	0	48	14	21
2018	Indeterminate (permanent)	20	30	24	16	9	1	0	50	26	285
2018	Term	35	23	13	13	11	0	5	60	26	16
2017	Indeterminate (permanent)	20	31	24	17	8	0	1	51	25	269
2017	Term	62	16	0	11	12	0	0	78	22	18
2017	Student	37	22	41	0	0	0	0	59	0	12

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	46	24	13	9	6	1	1	71	15	430
2019	Term	58	26	5	11	0	0	0	84	11	19
2019	Casual	66	20	7	4	0	0	3	89	4	30
2019	Student	57	29	5	0	10	0	0	86	10	21

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	34	32	20	9	5	0	67	14	426
2019	Term	31	37	16	16	0	0	68	16	19
2019	Casual	46	24	17	10	4	0	70	14	30
2019	Student	48	24	14	10	5	0	71	14	21
2018	Indeterminate (permanent)	22	35	26	12	5	0	57	17	284
2018	Term	33	16	38	13	0	0	49	13	16
2017	Indeterminate (permanent)	27	28	23	14	6	2	56	20	269
2017	Term	57	16	5	22	0	0	72	22	18
2017	Student	47	22	22	0	0	9	75	0	12

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	52	19	14	8	6	0	71	15	430
2019	Term	63	21	0	0	16	0	84	16	19
2019	Casual	80	3	14	4	0	0	83	4	30
2019	Student	71	14	5	5	5	0	86	10	21
2018	Indeterminate (permanent)	59	18	14	4	3	1	79	7	285
2018	Term	61	20	20	0	0	0	80	0	15
2017	Indeterminate (permanent)	53	22	12	6	5	2	77	11	272
2017	Term	73	22	5	0	0	0	95	0	18
2017	Student	78	0	22	0	0	0	78	0	12

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	74	11	6	2	2	1	4	89	5	427
2019	Term	95	5	0	0	0	0	0	100	0	19
2019	Casual	80	14	7	0	0	0	0	93	0	30
2019	Student	76	19	0	5	0	0	0	95	5	21
2018	Indeterminate (permanent)	78	10	4	2	1	0	4	92	4	284
2018	Term	82	6	7	0	0	0	5	92	0	16

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	75	10	4	4	5	0	2	87	9	428
2019	Term	95	5	0	0	0	0	0	100	0	19
2019	Casual	86	7	0	0	0	0	7	100	0	30
2019	Student	90	5	5	0	0	0	0	95	0	21
2018	Indeterminate (permanent)	76	9	6	5	2	0	2	87	7	284
2018	Term	81	6	13	0	0	0	0	87	0	16
2017	Indeterminate (permanent)	71	10	4	4	4	1	4	86	9	270
2017	Term	84	5	5	0	5	0	0	89	5	18
2017	Student	69	22	0	0	0	0	9	100	0	12

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	60	21	10	4	4	0	1	83	7	428
2019	Term	79	21	0	0	0	0	0	100	0	19
2019	Casual	90	7	3	0	0	0	0	97	0	30
2019	Student	81	14	0	5	0	0	0	95	5	21
2018	Indeterminate (permanent)	57	24	11	5	2	0	1	82	7	286
2018	Term	73	19	7	0	0	0	0	93	0	16
2017	Indeterminate (permanent)	56	24	11	3	3	1	4	84	5	272
2017	Term	73	16	5	0	5	0	0	89	5	18
2017	Student	78	9	13	0	0	0	0	87	0	12

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	60	17	11	5	6	2	78	11	427
2019	Term	69	26	5	0	0	0	95	0	19
2019	Casual	86	7	7	0	0	0	93	0	30
2019	Student	76	5	0	14	5	0	81	19	21
2018	Indeterminate (permanent)	53	21	12	8	5	0	74	14	285
2018	Term	81	12	7	0	0	0	93	0	16
2017	Indeterminate (permanent)	54	21	12	4	5	4	77	10	271
2017	Term	78	11	5	0	5	0	89	5	18
2017	Student	69	19	0	13	0	0	87	13	12

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	58	11	6	2	1	1	20	88	5	425
2019	Term	79	5	0	0	0	0	15	100	0	19
2019	Casual	87	3	0	0	0	0	10	100	0	30
2019	Student	62	0	5	0	0	0	33	93	0	21
2018	Indeterminate (permanent)	51	14	7	3	0	0	25	87	4	282
2018	Term	66	6	7	0	0	0	21	91	0	16
2017	Indeterminate (permanent)	51	12	8	2	1	1	25	85	5	271
2017	Term	95	0	0	0	0	0	5	100	0	18
2017	Student	59	0	0	0	0	0	41	100	0	12

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	69	16	6	3	1	0	5	89	4	429
2019	Term	63	21	11	5	0	0	0	84	5	19
2019	Casual	94	3	0	0	0	0	3	100	0	30
2019	Student	90	5	5	0	0	0	0	95	0	21
2018	Indeterminate (permanent)	74	15	5	1	0	0	4	93	1	286
2018	Term	74	8	13	0	6	0	0	82	6	16
2017	Indeterminate (permanent)	70	14	6	0	1	1	8	93	1	272
2017	Term	76	12	0	6	0	6	0	94	6	17
2017	Student	81	0	0	9	0	0	9	90	10	12

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	81	9	4	1	1	3	93	3	428
2019	Term	34	27	17	6	17	0	61	22	18
2019	Casual	50	10	13	7	20	0	60	27	30
2019	Student	62	10	19	5	5	0	71	10	21
2018	Indeterminate (permanent)	81	9	3	1	1	4	94	3	286
2018	Term	19	32	19	5	24	0	51	30	16
2017	Indeterminate (permanent)	76	9	4	1	1	9	93	3	272
2017	Term	51	16	11	11	5	6	71	17	18
2017	Student	32	28	28	13	0	0	59	13	12

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	55	26	12	4	2	0	1	82	6	429
2019	Term	58	26	16	0	0	0	0	84	0	19
2019	Casual	63	23	10	3	0	0	0	86	3	30
2019	Student	62	24	14	0	0	0	0	86	0	21
2018	Indeterminate (permanent)	48	28	16	5	1	0	3	77	6	286
2018	Term	55	21	19	6	0	0	0	76	6	16
2017	Indeterminate (permanent)	52	23	12	3	4	1	4	79	8	272
2017	Term	62	27	11	0	0	0	0	89	0	18
2017	Student	69	9	9	13	0	0	0	78	13	12

Question 75. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	10	29	40	16	5	39	21	431
2019	Term	21	37	31	11	0	58	11	19
2019	Casual	40	40	14	3	4	79	7	30
2019	Student	38	33	24	0	5	71	5	21
2018	Indeterminate (permanent)	7	27	40	22	5	34	26	286
2018	Term	12	32	45	11	0	44	11	16
2017	Indeterminate (permanent)	5	21	46	18	9	26	28	272
2017	Term	31	26	33	11	0	57	11	18
2017	Student	9	53	28	9	0	63	9	12

Question 76. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	12	18	43	18	8	27	30	428
2019	Term	0	21	47	16	15	31	21	19
2019	Casual	7	7	27	28	30	58	14	29
2019	Student	5	10	38	24	24	48	14	21
2018	Indeterminate (permanent)	10	29	38	17	6	23	39	280
2018	Term	0	11	29	44	16	60	11	16
2017	Indeterminate (permanent)	14	24	40	17	5	22	38	272
2017	Term	0	27	11	42	20	62	27	18
2017	Student	0	19	41	13	28	41	19	12

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	36	42	13	4	2	1	80	6	431
2019	Term	33	44	6	11	0	6	82	12	18
2019	Casual	30	26	14	14	3	13	65	20	30
2019	Student	43	38	10	10	0	0	81	10	21
2018	Indeterminate (permanent)	26	44	15	9	3	3	73	12	286
2018	Term	28	40	12	7	13	0	68	21	16
2017	Indeterminate (permanent)	25	41	17	8	4	5	69	13	272
2017	Term	32	32	16	5	0	15	75	6	18
2017	Student	41	9	0	13	19	19	62	38	12

Question 78. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	26	36	16	12	7	1	64	19	430
2019	Term	42	37	16	0	0	5	83	0	19
2019	Casual	32	33	18	11	0	7	70	11	30
2019	Student	38	29	14	10	5	5	70	15	21
2018	Indeterminate (permanent)	20	31	19	20	8	2	52	28	285
2018	Term	35	44	7	0	13	0	79	13	16
2017	Indeterminate (permanent)	14	35	19	17	14	1	50	31	271
2017	Term	35	43	16	0	5	0	78	5	18
2017	Student	19	41	9	19	13	0	59	31	12

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	14	86	430
2019	Term	0	100	19
2019	Casual	4	96	29
2019	Student	24	76	21
2017	Indeterminate (permanent)	17	83	272
2014	Indeterminate (permanent)	13	87	283

Question 80. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	86	14	58
2017	Indeterminate (permanent)	75	25	45
2014	Indeterminate (permanent)	79	21	37

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	38	37	8	15	2	75	17	49
2017	Indeterminate (permanent)	54	40	0	6	0	94	6	35
2014	Indeterminate (permanent)	59	31	6	4	0	90	4	29

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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	21	37	19	11	11	1	1	21	79	429
2019	Term	41	37	11	5	5	0	0	41	59	19
2019	Casual	44	36	0	3	6	0	11	49	51	30
2019	Student	57	29	10	0	0	5	0	60	40	21
2018	Indeterminate (permanent)	27	31	25	8	8	1	1	27	73	286
2018	Term	22	27	26	0	12	0	13	26	74	16
2017	Indeterminate (permanent)	27	29	22	11	8	3	0	28	72	272
2017	Term	11	27	16	17	25	5	0	11	89	18
2017	Student	28	9	31	13	19	0	0	28	72	12

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	64	36	332
2019	Casual	65	35	14

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 84. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	42	58	328
2019	Casual	73	27	14
2018	Indeterminate (permanent)	41	59	208
2018	Term	44	56	10

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	27	30	12	14	11	2	4	61	27	328
2019	Casual	29	14	28	0	0	8	21	60	0	14
2018	Indeterminate (permanent)	16	25	20	17	14	2	6	45	33	208
2018	Term	23	27	8	21	10	0	12	56	34	10
2017	Indeterminate (permanent)	17	24	12	18	15	3	11	48	38	188
2017	Term	24	24	6	27	13	7	0	51	42	15

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	11	20	15	12	25	3	14	38	44	326
2019	Casual	36	8	21	7	13	8	8	51	24	14
2018	Indeterminate (permanent)	8	15	18	17	25	4	12	29	50	209
2018	Term	12	10	8	32	21	0	17	26	64	10
2017	Indeterminate (permanent)	6	13	10	13	34	5	19	24	63	189
2017	Term	0	12	36	26	20	7	0	13	49	15

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	39	20	14	11	12	0	3	61	24	423
2019	Term	52	16	11	16	0	0	5	72	17	19
2019	Casual	57	6	10	0	3	7	17	83	4	30
2019	Student	60	20	0	0	0	0	20	100	0	20
2018	Indeterminate (permanent)	39	17	16	13	11	0	4	59	25	286
2018	Term	29	19	13	7	12	0	19	60	24	16

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Date modified:: 2019-03-01

2019 Public Service Employee Survey Results for Infrastructure Canada by Question 93. What is your current employee status?

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Question 22. In my work unit, individuals behave in a respectful manner.

Question 23. The people I work with value my ideas and opinions.

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I can count on my immediate supervisor to keep his or her promises.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 30. My immediate supervisor seems to care about me as a person.

Question 31. I am satisfied with the quality of supervision I receive.

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Question 35. I have confidence in the senior management of my department or agency.

Question 36. Senior management in my department or agency makes effective and timely decisions.

Question 37. Essential information flows effectively from senior management to staff.

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Question 40. I feel that change is managed well in my department or agency.

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 44. My department or agency does a good job of supporting employee career development.

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 49. My department or agency implements activities and practices that support a diverse workplace.

Question 50. Overall, my department or agency treats me with respect.

Question 51. I would recommend my department or agency as a great place to work.

Question 52. I am satisfied with my department or agency.

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Question 55. Please indicate your reason for leaving.

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Harassment

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?