2019 Public Service Employee Survey Results for Infrastructure Canada by Question 90. Are you currently a shift worker?

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Shift worker 54 34 0 12 0 0 0 88 12 24
2019 Non-shift worker 56 35 2 5 1 0 0 92 6 471
2011 Shift worker 64 36 0 0 0 0 0 100 0 17
2011 Non-shift worker 51 42 1 5 1 0 0 93 6 287
2008 Shift worker 54 38 8 0 0 0 0 92 0 13
2008 Non-shift worker 46 41 4 5 3 0 1 87 8 184

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Shift worker 62 26 8 4 0 0 0 87 4 24
2019 Non-shift worker 69 18 4 5 3 0 0 87 8 471
2011 Shift worker 35 12 23 24 6 0 0 47 30 17
2011 Non-shift worker 70 13 5 10 2 0 0 83 11 287
2008 Shift worker 31 38 8 15 8 0 0 69 23 13
2008 Non-shift worker 62 24 1 10 3 0 0 86 13 185

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Shift worker 50 42 0 8 0 0 0 92 8 24
2019 Non-shift worker 41 32 6 13 7 0 0 74 21 469
2011 Shift worker 47 42 12 0 0 0 0 88 0 17
2011 Non-shift worker 52 32 7 7 2 0 0 84 9 287

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Shift worker 33 59 8 0 0 0 0 92 0 24
2019 Non-shift worker 34 37 12 12 3 0 1 73 15 472
2018 Shift worker 57 17 13 13 0 0 0 74 13 16
2018 Non-shift worker 22 46 12 15 4 1 0 69 19 300
2011 Shift worker 35 59 6 0 0 0 0 94 0 17
2011 Non-shift worker 34 42 14 7 2 0 2 77 9 287
2008 Shift worker 8 46 38 8 0 0 0 54 8 13
2008 Non-shift worker 32 37 12 10 5 1 3 72 16 186

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Shift worker 62 21 8 8 0 0 0 83 8 24
2019 Non-shift worker 55 32 7 5 1 0 0 87 6 472

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Shift worker 57 38 0 0 4 0 0 96 4 24
2019 Non-shift worker 44 27 11 12 5 1 1 71 17 473
2018 Shift worker 66 6 19 8 0 0 0 73 8 16
2018 Non-shift worker 36 35 11 13 5 0 0 71 18 298
2011 Shift worker 53 35 6 7 0 0 0 88 7 17
2011 Non-shift worker 47 35 8 7 3 0 0 82 10 286

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Shift worker 49 34 8 4 4 0 0 84 8 24
2019 Non-shift worker 40 40 8 8 4 0 0 80 12 469
2018 Shift worker 40 49 0 11 0 0 0 89 11 16
2018 Non-shift worker 35 39 11 9 7 0 0 74 16 296
2011 Shift worker 41 36 12 6 6 0 0 77 12 17
2011 Non-shift worker 32 43 12 7 5 1 0 76 12 286
2008 Shift worker 23 77 0 0 0 0 0 100 0 13
2008 Non-shift worker 24 45 11 12 8 0 0 69 19 186

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Shift worker 54 38 0 4 4 0 0 92 8 24
2019 Non-shift worker 43 35 9 8 4 1 0 79 13 471
2018 Shift worker 53 33 7 6 0 0 0 86 6 16
2018 Non-shift worker 32 34 14 13 6 1 0 67 19 299
2011 Shift worker 42 35 12 6 0 6 0 81 6 17
2011 Non-shift worker 33 35 15 12 5 0 0 68 17 287

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Shift worker 42 37 17 4 0 0 0 79 4 24
2019 Non-shift worker 34 40 10 11 3 0 0 75 15 468
2018 Shift worker 45 48 6 0 0 0 0 94 0 16
2018 Non-shift worker 24 42 13 14 7 0 0 66 21 299

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Shift worker 58 34 4 4 0 0 0 92 4 24
2019 Non-shift worker 54 33 7 4 2 0 0 88 6 469
2018 Shift worker 45 36 7 5 0 0 5 86 6 16
2018 Non-shift worker 52 38 5 4 1 0 0 90 5 298
2011 Shift worker 47 36 12 0 0 6 0 88 0 17
2011 Non-shift worker 46 41 6 3 3 1 0 88 6 287
2008 Shift worker 46 38 15 0 0 0 0 85 0 13
2008 Non-shift worker 46 32 9 7 6 0 0 78 13 186

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Shift worker 42 42 8 4 4 0 0 83 8 24
2019 Non-shift worker 42 36 9 8 5 0 0 79 12 471
2018 Shift worker 51 42 7 0 0 0 0 93 0 16
2018 Non-shift worker 34 35 11 14 6 0 0 69 20 299

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Shift worker 46 29 21 4 0 0 0 75 4 24
2019 Non-shift worker 51 35 9 3 2 0 0 86 5 469
2018 Shift worker 64 36 0 0 0 0 0 100 0 16
2018 Non-shift worker 48 33 11 4 3 0 0 82 8 297
2011 Shift worker 64 18 6 6 6 0 0 82 12 17
2011 Non-shift worker 51 39 6 2 1 0 0 91 3 287

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Shift worker 33 54 13 0 0 0 0 87 0 24
2019 Non-shift worker 42 36 9 8 5 0 0 78 13 470
2018 Shift worker 58 28 14 0 0 0 0 86 0 16
2018 Non-shift worker 34 36 11 13 5 0 0 71 18 297
2011 Shift worker 42 35 18 6 0 0 0 77 6 17
2011 Non-shift worker 38 41 10 7 4 0 0 79 12 287

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Shift worker 45 38 13 4 0 0 0 83 4 24
2019 Non-shift worker 43 33 11 8 4 0 0 77 12 470
2018 Shift worker 66 13 14 7 0 0 0 79 7 15
2018 Non-shift worker 34 31 17 11 7 1 0 65 18 298

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Shift worker 37 55 8 0 0 0 0 92 0 24
2019 Non-shift worker 40 38 11 7 3 1 0 79 9 467
2018 Shift worker 45 41 7 6 0 0 0 86 6 16
2018 Non-shift worker 30 29 22 11 6 1 1 60 17 298
2011 Shift worker 41 42 6 6 6 0 0 82 12 17
2011 Non-shift worker 42 39 11 4 3 1 0 82 7 287

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Shift worker 54 29 4 12 0 0 0 83 12 24
2019 Non-shift worker 47 36 8 5 4 0 0 83 9 471
2018 Shift worker 53 47 0 0 0 0 0 100 0 16
2018 Non-shift worker 37 35 13 10 5 0 0 72 15 299
2011 Shift worker 47 29 17 0 6 0 0 77 6 17
2011 Non-shift worker 42 42 9 5 2 0 0 84 7 286
2008 Shift worker 31 62 8 0 0 0 0 92 0 13
2008 Non-shift worker 35 40 12 7 6 0 0 75 13 186

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Shift worker 42 38 16 0 4 0 0 79 4 24
2019 Non-shift worker 28 31 21 12 8 1 0 59 20 472
2018 Shift worker 37 28 13 14 8 0 0 65 22 16
2018 Non-shift worker 24 27 23 12 13 0 0 51 25 301
2011 Shift worker 50 31 19 0 0 0 0 81 0 16
2011 Non-shift worker 33 40 16 7 3 0 0 73 10 286
2008 Shift worker 38 46 15 0 0 0 0 85 0 13
2008 Non-shift worker 33 37 13 12 5 0 1 70 17 186

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Shift worker 17 25 22 29 4 0 4 34 43 24
2019 Non-shift worker 13 29 33 17 6 1 1 23 43 472
2018 Shift worker 6 26 46 11 12 0 0 22 31 16
2018 Non-shift worker 14 33 31 15 5 0 1 20 48 297
2011 Shift worker 18 29 30 17 6 0 0 23 47 17
2011 Non-shift worker 7 20 44 19 9 0 1 28 27 285
2008 Shift worker 15 31 38 15 0 0 0 15 46 13
2008 Non-shift worker 16 23 38 14 5 1 4 20 41 186

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Shift worker 4 13 30 12 24 17 0 44 20 24
2019 Non-shift worker 11 20 30 23 12 3 1 37 32 472
2018 Shift worker 6 45 12 13 19 5 0 34 54 16
2018 Non-shift worker 19 32 25 13 8 3 1 21 53 298
2011 Shift worker 6 12 41 17 17 6 0 37 19 17
2011 Non-shift worker 3 13 28 30 19 4 3 52 17 286
2008 Shift worker 0 8 54 38 0 0 0 38 8 13
2008 Non-shift worker 11 26 27 18 15 1 2 34 38 186

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Shift worker 17 20 21 20 12 0 8 36 41 24
2019 Non-shift worker 11 21 29 24 12 1 1 37 33 472
2018 Shift worker 8 26 46 15 0 6 0 15 36 15
2018 Non-shift worker 12 22 35 18 8 3 1 28 36 298
2011 Shift worker 23 12 47 12 6 0 0 18 35 17
2011 Non-shift worker 8 19 31 27 11 2 2 40 28 286
2008 Shift worker 15 31 8 46 0 0 0 46 46 13
2008 Non-shift worker 15 15 37 17 8 3 5 27 32 185

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Shift worker 8 8 30 41 8 4 0 52 17 24
2019 Non-shift worker 16 28 30 17 7 1 1 25 45 472
2018 Shift worker 0 26 50 18 0 0 5 19 28 16
2018 Non-shift worker 19 27 32 14 6 1 0 21 47 296
2011 Shift worker 6 17 36 18 23 0 0 41 23 17
2011 Non-shift worker 5 12 45 26 9 1 1 36 17 285
2008 Shift worker 8 15 46 23 8 0 0 31 23 13
2008 Non-shift worker 8 23 33 25 8 1 2 34 32 186

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Shift worker 4 8 24 33 22 0 8 60 14 24
2019 Non-shift worker 14 23 29 18 11 2 2 31 39 471
2018 Shift worker 8 23 39 25 5 0 0 30 31 16
2018 Non-shift worker 22 28 26 13 6 2 2 20 52 297
2011 Shift worker 0 30 12 35 23 0 0 58 30 17
2011 Non-shift worker 8 16 34 25 13 2 3 39 24 287
2008 Shift worker 8 8 54 8 23 0 0 31 15 13
2008 Non-shift worker 13 21 29 22 10 2 4 33 36 185

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Shift worker 13 4 13 33 25 4 8 67 19 24
2019 Non-shift worker 14 22 29 20 8 3 2 30 38 472
2018 Shift worker 43 27 7 5 5 5 6 12 79 16
2018 Non-shift worker 31 30 23 8 4 2 3 12 64 295
2011 Shift worker 0 36 12 29 17 0 6 50 38 17
2011 Non-shift worker 6 14 27 29 17 3 4 49 22 286
2008 Shift worker 8 38 23 15 8 8 0 25 50 13
2008 Non-shift worker 18 30 24 18 5 1 4 24 51 186

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Shift worker 4 4 25 42 21 0 4 65 9 24
2019 Non-shift worker 9 20 36 21 10 2 2 32 31 471
2018 Shift worker 7 14 30 26 12 11 0 42 24 16
2018 Non-shift worker 12 29 32 17 6 2 2 24 43 297

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Shift worker 12 0 21 37 29 0 0 66 12 24
2019 Non-shift worker 3 7 22 37 29 1 1 67 11 472
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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Shift worker 79 12 8 0 0 0 0 92 0 24
2019 Non-shift worker 74 16 4 3 2 1 0 90 6 472
2011 Shift worker 47 24 12 6 12 0 0 71 18 17
2011 Non-shift worker 72 20 4 3 0 0 0 92 4 287
2008 Shift worker 46 38 15 0 0 0 0 85 0 13
2008 Non-shift worker 72 19 2 5 1 1 1 92 6 186

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Shift worker 33 25 17 8 4 4 8 66 14 24
2019 Non-shift worker 35 30 14 6 5 6 5 73 12 472
2018 Shift worker 43 25 13 6 0 6 7 78 7 16
2018 Non-shift worker 25 33 14 10 5 6 6 67 17 300

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Shift worker 50 38 9 4 0 0 0 87 4 24
2019 Non-shift worker 56 27 7 5 3 1 0 83 9 471
2018 Shift worker 73 15 5 0 6 0 0 88 6 16
2018 Non-shift worker 49 28 8 10 4 1 0 78 14 299

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Shift worker 75 21 0 0 4 0 0 96 4 24
2019 Non-shift worker 62 26 5 4 2 0 0 89 6 471
2018 Shift worker 66 27 0 7 0 0 0 93 7 16
2018 Non-shift worker 55 31 6 6 2 0 0 86 8 297

Question 23. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Shift worker 50 37 4 0 4 0 4 91 5 24
2019 Non-shift worker 55 32 6 4 2 1 0 88 6 471
2018 Shift worker 71 15 0 7 6 0 0 86 14 16
2018 Non-shift worker 46 36 9 5 3 1 0 83 8 299
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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Shift worker 63 21 8 0 4 0 4 87 5 24
2019 Non-shift worker 62 22 11 2 1 1 1 86 3 473

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Shift worker 71 20 4 4 0 0 0 92 4 24
2019 Non-shift worker 49 29 8 8 4 2 1 80 12 473
2018 Shift worker 79 7 7 0 6 0 0 86 6 16
2018 Non-shift worker 38 31 11 11 7 1 0 70 19 300
2011 Shift worker 53 29 6 6 6 0 0 82 12 17
2011 Non-shift worker 36 36 10 10 7 1 0 73 17 287
2008 Shift worker 62 31 8 0 0 0 0 92 0 13
2008 Non-shift worker 38 33 11 9 9 1 0 71 18 186

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Shift worker 54 41 4 0 0 0 0 96 0 24
2019 Non-shift worker 54 26 8 6 3 2 1 82 9 471
2018 Shift worker 59 27 0 0 6 7 0 93 7 16
2018 Non-shift worker 48 30 9 5 6 2 0 79 11 298
2011 Shift worker 47 36 6 12 0 0 0 82 12 17
2011 Non-shift worker 44 28 11 7 8 1 0 74 15 287
2008 Shift worker 54 38 8 0 0 0 0 92 0 13
2008 Non-shift worker 41 27 10 10 8 5 0 72 18 186

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Shift worker 71 25 0 0 0 4 0 100 0 24
2019 Non-shift worker 55 25 10 6 4 1 0 81 9 472
2018 Shift worker 65 21 8 0 7 0 0 85 7 15
2018 Non-shift worker 44 31 10 8 5 1 1 76 14 299
2011 Shift worker 41 42 12 6 0 0 0 82 6 17
2011 Non-shift worker 38 34 7 11 8 1 0 73 20 287
2008 Shift worker 69 23 0 8 0 0 0 92 8 13
2008 Non-shift worker 42 28 7 11 10 2 0 72 21 186

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Shift worker 96 4 0 0 0 0 0 100 0 24
2019 Non-shift worker 84 9 4 1 1 0 0 94 2 471
2011 Shift worker 77 12 6 0 6 0 0 88 6 17
2011 Non-shift worker 79 16 2 1 1 0 1 96 2 286
2008 Shift worker 85 8 8 0 0 0 0 92 0 13
2008 Non-shift worker 80 12 2 3 2 0 1 93 5 186

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Shift worker 54 34 8 0 4 0 0 87 4 24
2019 Non-shift worker 58 20 9 5 4 1 2 81 10 472
2011 Shift worker 58 24 0 6 6 0 6 88 12 17
2011 Non-shift worker 40 28 12 7 6 3 3 72 14 287

Question 30. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Shift worker 79 12 0 4 0 4 0 96 4 24
2019 Non-shift worker 67 20 6 3 3 1 0 88 6 473
2018 Shift worker 81 5 7 0 6 0 0 86 6 16
2018 Non-shift worker 56 23 9 5 6 1 1 80 11 297

Question 31. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Shift worker 67 25 4 0 4 0 0 92 4 24
2019 Non-shift worker 56 27 9 5 3 1 0 83 8 472
2018 Shift worker 79 7 0 0 14 0 0 86 14 16
2018 Non-shift worker 47 26 9 8 8 1 1 75 16 300

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Non-shift worker 25 44 11 9 3 4 3 75 14 151
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Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Shift worker 62 25 4 0 4 4 0 91 4 24
2019 Non-shift worker 40 37 11 6 2 4 0 80 9 470
2018 Shift worker 63 19 5 0 0 13 0 94 0 16
2018 Non-shift worker 31 35 15 11 3 5 0 70 15 298
2011 Shift worker 19 69 6 0 6 0 0 88 6 16
2011 Non-shift worker 24 36 16 11 8 5 0 63 20 286

Question 35. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Shift worker 58 34 4 0 4 0 0 92 4 24
2019 Non-shift worker 37 38 11 8 4 2 0 76 12 469
2018 Shift worker 57 38 5 0 0 0 0 95 0 16
2018 Non-shift worker 29 30 18 16 5 2 0 60 22 298
2011 Shift worker 29 53 12 0 6 0 0 82 6 17
2011 Non-shift worker 29 37 15 11 5 3 0 68 17 287
2008 Shift worker 31 54 0 15 0 0 0 85 15 13
2008 Non-shift worker 27 35 15 12 8 3 0 64 20 186

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Shift worker 58 21 13 4 4 0 0 79 8 24
2019 Non-shift worker 28 37 16 11 4 4 0 68 16 468
2018 Shift worker 57 32 11 0 0 0 0 89 0 16
2018 Non-shift worker 20 30 23 17 8 3 0 51 25 295
2011 Shift worker 23 59 6 0 6 6 0 88 6 17
2011 Non-shift worker 26 40 18 9 3 4 0 69 12 287
2008 Shift worker 23 62 8 0 0 8 0 92 0 13
2008 Non-shift worker 16 39 17 16 9 4 0 57 25 186

Question 37. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Shift worker 46 34 13 0 4 4 0 83 4 24
2019 Non-shift worker 26 41 14 11 6 2 0 68 17 470
2018 Shift worker 43 51 0 6 0 0 0 94 6 16
2018 Non-shift worker 17 39 15 19 9 1 0 57 28 298
2011 Shift worker 29 47 17 0 6 0 0 77 6 17
2011 Non-shift worker 22 39 15 15 7 2 0 63 23 287
2008 Shift worker 23 54 15 0 8 0 0 77 8 13
2008 Non-shift worker 19 33 13 20 13 1 0 53 34 186

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Shift worker 71 17 12 0 0 0 0 88 0 24
2019 Non-shift worker 47 30 13 4 1 4 0 80 6 472
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My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Shift worker 55 37 0 8 0 0 0 92 8 24
2019 Non-shift worker 32 44 13 8 2 1 0 77 10 473
2018 Shift worker 62 30 0 7 0 0 0 93 7 16
2018 Non-shift worker 27 46 14 11 1 1 0 74 12 298
2011 Shift worker 29 59 6 6 0 0 0 88 6 17
2011 Non-shift worker 33 45 10 6 2 4 0 82 8 285

Question 40. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Shift worker 37 37 13 4 4 0 4 78 9 24
2019 Non-shift worker 19 38 20 16 5 3 0 58 21 468

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Shift worker 42 25 17 4 4 8 0 73 9 24
2019 Non-shift worker 34 33 14 10 4 3 2 71 15 472
2018 Shift worker 43 25 11 21 0 0 0 68 21 16
2018 Non-shift worker 26 35 11 18 5 3 1 64 25 300
2011 Shift worker 41 29 12 12 6 0 0 70 18 17
2011 Non-shift worker 36 32 9 9 6 6 2 74 16 285
2008 Shift worker 31 38 8 15 0 8 0 75 17 13
2008 Non-shift worker 35 28 15 10 6 5 2 67 17 185

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Shift worker 46 38 8 0 0 8 0 91 0 24
2019 Non-shift worker 32 35 22 6 3 2 0 68 9 470
2018 Shift worker 43 25 32 0 0 0 0 68 0 16
2018 Non-shift worker 23 37 25 10 3 2 0 61 13 294

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Shift worker 41 33 4 4 4 13 0 85 10 24
2019 Non-shift worker 21 22 18 11 10 12 6 53 25 472
2018 Shift worker 25 33 19 7 0 5 11 68 9 16
2018 Non-shift worker 14 21 22 15 13 13 3 42 33 299
2011 Shift worker 12 42 6 17 6 12 6 65 28 17
2011 Non-shift worker 9 17 20 13 14 18 9 35 37 287

Question 44. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Shift worker 43 35 18 0 0 4 0 81 0 23
2019 Non-shift worker 31 35 16 11 4 2 0 68 16 472
2018 Shift worker 45 29 13 13 0 0 0 74 13 16
2018 Non-shift worker 21 28 21 17 9 3 0 51 28 297
2011 Shift worker 47 35 7 6 6 0 0 82 12 17
2011 Non-shift worker 35 37 10 9 8 2 0 73 17 287
2008 Shift worker 23 62 0 8 0 8 0 92 8 13
2008 Non-shift worker 32 33 11 12 8 5 0 68 20 185

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Shift worker 46 28 4 9 4 4 4 81 14 24
2019 Non-shift worker 28 29 13 13 11 4 2 61 25 472
2018 Shift worker 45 31 5 7 6 0 5 80 14 16
2018 Non-shift worker 19 27 15 19 15 2 2 48 36 300
2011 Shift worker 12 35 29 12 6 6 0 50 19 17
2011 Non-shift worker 19 25 15 21 17 1 2 45 39 286
2008 Shift worker 31 23 23 15 0 0 8 58 17 13
2008 Non-shift worker 15 35 16 15 15 2 2 52 31 185

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Shift worker 54 25 13 4 0 0 4 82 5 24
2019 Non-shift worker 48 24 14 7 4 1 2 75 11 473

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Shift worker 61 13 13 0 0 4 8 85 0 24
2019 Non-shift worker 60 11 7 3 6 1 12 82 11 473

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Shift worker 42 37 9 0 0 4 8 90 0 24
2019 Non-shift worker 53 23 13 5 2 2 2 79 7 472

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Shift worker 49 25 13 0 0 4 8 85 0 24
2019 Non-shift worker 48 18 15 8 4 3 4 71 13 470

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Shift worker 66 17 4 0 4 0 8 90 5 24
2019 Non-shift worker 67 11 8 3 3 2 6 85 7 470

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Shift worker 79 13 0 0 0 0 8 100 0 24
2019 Non-shift worker 76 10 5 2 2 1 4 91 4 472

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Shift worker 78 9 5 0 4 0 4 91 4 23
2019 Non-shift worker 82 5 4 1 2 3 3 93 3 472

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Shift worker 79 8 4 4 0 0 4 91 4 24
2019 Non-shift worker 83 5 3 1 1 2 5 94 2 469

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Shift worker 45 29 13 0 4 4 4 81 5 24
2019 Non-shift worker 28 44 15 7 3 3 0 74 10 471
2018 Shift worker 43 45 6 0 0 0 5 93 0 16
2018 Non-shift worker 21 39 22 10 5 2 0 62 15 300

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Shift worker 54 30 13 0 4 0 0 83 4 24
2019 Non-shift worker 38 41 10 6 2 3 0 81 9 471
2018 Shift worker 68 32 0 0 0 0 0 100 0 16
2018 Non-shift worker 38 41 11 6 2 2 0 81 8 300
2011 Shift worker 65 23 6 0 6 0 0 88 6 17
2011 Non-shift worker 43 39 9 5 2 2 0 84 7 287

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Shift worker 67 16 8 4 0 4 0 87 4 24
2019 Non-shift worker 42 34 15 5 2 3 0 78 6 470
2018 Shift worker 51 35 8 0 0 6 0 91 0 15
2018 Non-shift worker 38 40 12 4 1 5 0 83 5 297

Question 50. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Shift worker 67 29 0 4 0 0 0 96 4 24
2019 Non-shift worker 53 36 6 3 2 1 0 89 5 472
2018 Shift worker 72 28 0 0 0 0 0 100 0 16
2018 Non-shift worker 44 39 8 5 3 1 0 84 8 300
2011 Shift worker 71 23 0 0 6 0 0 94 6 17
2011 Non-shift worker 49 36 8 5 2 0 0 85 7 287
2008 Shift worker 54 46 0 0 0 0 0 100 0 13
2008 Non-shift worker 50 33 9 3 4 1 0 84 7 186

Question 51. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Shift worker 58 34 4 0 4 0 0 92 4 24
2019 Non-shift worker 41 33 12 8 5 1 0 74 14 473
2018 Shift worker 54 27 19 0 0 0 0 81 0 16
2018 Non-shift worker 29 33 20 9 7 1 0 63 17 300
2011 Shift worker 58 30 6 0 6 0 0 88 6 17
2011 Non-shift worker 40 38 11 7 4 1 0 78 11 287

Question 52. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Shift worker 58 29 4 4 4 0 0 87 8 24
2019 Non-shift worker 43 34 11 8 4 0 0 77 12 469
2018 Shift worker 73 7 19 0 0 0 0 81 0 16
2018 Non-shift worker 30 34 18 10 6 1 0 65 16 297
2011 Shift worker 41 47 6 0 6 0 0 88 6 17
2011 Non-shift worker 40 38 10 10 2 0 0 78 12 287
2008 Shift worker 54 31 8 8 0 0 0 85 8 13
2008 Non-shift worker 39 34 9 11 6 2 0 74 17 186

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Shift worker 54 21 13 0 8 4 0 78 9 24
2019 Non-shift worker 36 26 15 10 10 3 0 64 20 471
2018 Shift worker 62 6 21 6 0 5 0 72 6 16
2018 Non-shift worker 25 25 18 17 12 2 0 51 30 299
2011 Shift worker 35 30 12 12 6 6 0 69 19 17
2011 Non-shift worker 38 23 15 12 9 3 1 63 22 287
2008 Shift worker 62 8 15 8 0 8 0 75 8 13
2008 Non-shift worker 30 22 16 15 14 4 0 54 30 185
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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2019 Shift worker 34 37 29 24
2019 Non-shift worker 38 25 37 473
2018 Shift worker 44 12 44 16
2018 Non-shift worker 45 20 34 299
2011 Shift worker 53 29 18 17
2011 Non-shift worker 43 20 36 287
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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Shift worker 42 37 17 4 0 0 0 79 4 24
2019 Non-shift worker 32 44 8 9 2 1 4 80 12 471

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Shift worker 67 16 13 4 0 0 0 83 4 24
2019 Non-shift worker 52 24 9 3 1 7 4 85 4 471
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Shift worker 37 8 8 4 0 25 17 78 8 24
2019 Non-shift worker 15 11 20 5 3 32 13 48 15 473
2018 Shift worker 35 6 19 7 0 18 13 61 11 16
2018 Non-shift worker 13 12 24 5 3 37 6 44 14 300

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Shift worker 50 17 13 4 0 17 0 79 5 24
2019 Non-shift worker 32 28 17 4 1 15 2 73 7 473
2018 Shift worker 62 6 18 7 0 5 0 73 8 16
2018 Non-shift worker 21 34 24 4 4 13 1 64 9 299
2011 Shift worker 41 36 6 6 0 12 0 87 7 17
2011 Non-shift worker 29 28 19 5 2 16 0 69 8 287
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Shift worker 21 35 9 0 0 26 9 86 0 23
2019 Non-shift worker 17 11 20 2 2 37 11 54 7 472
2018 Shift worker 35 6 12 7 7 18 13 61 22 16
2018 Non-shift worker 14 12 24 1 2 42 5 49 6 298

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Shift worker 58 21 8 0 0 13 0 90 0 24
2019 Non-shift worker 33 26 16 2 1 18 3 75 4 472
2018 Shift worker 60 13 6 8 8 6 0 77 17 15
2018 Non-shift worker 25 31 22 1 2 17 2 68 4 298
2011 Shift worker 47 42 6 0 0 6 0 94 0 17
2011 Non-shift worker 38 30 15 3 2 12 0 77 5 287
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Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Shift worker 50 33 13 0 4 0 0 83 4 24
2019 Non-shift worker 27 30 19 9 14 0 2 58 23 473
2018 Shift worker 25 36 27 13 0 0 0 61 13 16
2018 Non-shift worker 25 32 20 12 10 0 1 57 22 300

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Shift worker 25 28 34 8 4 0 0 54 12 24
2019 Non-shift worker 13 23 26 22 14 0 0 37 37 472
2018 Shift worker 16 15 44 19 6 0 0 31 25 16
2018 Non-shift worker 8 19 33 22 17 0 0 28 39 300

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Shift worker 42 16 33 4 4 0 0 58 8 24
2019 Non-shift worker 16 25 25 19 15 1 0 41 34 470
2018 Shift worker 16 27 36 15 5 0 0 43 21 16
2018 Non-shift worker 9 25 27 22 16 1 0 35 38 297

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Shift worker 34 33 25 4 4 0 0 67 8 24
2019 Non-shift worker 16 25 22 21 15 1 1 41 36 472
2018 Shift worker 11 32 18 33 6 0 0 43 39 16
2018 Non-shift worker 10 20 25 24 21 1 0 30 45 299

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Shift worker 50 28 13 9 0 0 0 79 9 24
2019 Non-shift worker 32 28 15 13 10 1 1 62 23 471
2018 Shift worker 18 42 25 15 0 0 0 60 15 16
2018 Non-shift worker 25 28 21 12 11 1 2 55 23 297

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Shift worker 34 37 13 13 0 4 0 73 13 24
2019 Non-shift worker 24 27 24 12 12 0 0 52 24 471
2018 Shift worker 34 33 18 14 0 0 0 67 14 16
2018 Non-shift worker 23 23 26 14 13 0 0 47 27 299

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Shift worker 50 21 21 0 4 0 4 74 4 24
2019 Non-shift worker 33 33 20 7 5 1 0 67 13 470
2018 Shift worker 36 46 13 0 0 0 5 86 0 16
2018 Non-shift worker 22 31 30 11 5 1 0 54 16 298

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Shift worker 29 34 33 0 4 0 0 63 4 24
2019 Non-shift worker 21 27 27 17 8 1 1 48 25 472
2018 Shift worker 17 47 25 6 0 0 5 67 6 16
2018 Non-shift worker 14 27 26 23 10 0 0 41 32 298

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Shift worker 29 20 38 4 8 0 0 50 13 24
2019 Non-shift worker 30 27 20 15 8 0 0 56 23 472
2018 Shift worker 39 36 0 14 5 0 5 80 20 16
2018 Non-shift worker 20 29 24 16 10 1 0 49 27 299

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Shift worker 54 25 12 0 8 0 0 79 8 24
2019 Non-shift worker 48 23 13 9 5 1 1 73 14 472

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Shift worker 38 20 25 13 4 0 0 58 17 24
2019 Non-shift worker 36 32 19 9 4 0 0 68 13 468
2018 Shift worker 24 50 13 7 5 0 0 74 13 16
2018 Non-shift worker 23 33 27 11 6 0 0 56 18 298

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Shift worker 54 8 16 8 13 0 0 63 21 24
2019 Non-shift worker 55 18 13 7 6 0 0 74 13 472
2018 Shift worker 75 12 13 0 0 0 0 87 0 16
2018 Non-shift worker 58 19 15 4 3 0 1 78 7 298

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Shift worker 66 17 13 5 0 0 0 83 5 23
2019 Non-shift worker 76 11 5 2 2 1 3 90 4 470
2018 Shift worker 81 6 7 0 0 0 5 92 0 16
2018 Non-shift worker 78 10 4 3 2 0 4 91 4 298

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Shift worker 83 12 0 0 4 0 0 96 4 24
2019 Non-shift worker 77 9 3 4 4 0 2 89 8 470
2018 Shift worker 80 0 15 0 5 0 0 80 5 16
2018 Non-shift worker 75 10 5 5 2 0 2 87 7 298

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Shift worker 75 21 0 0 4 0 0 96 4 24
2019 Non-shift worker 63 20 9 3 3 0 1 84 7 470
2018 Shift worker 85 0 15 0 0 0 0 85 0 16
2018 Non-shift worker 57 24 11 5 2 0 1 83 6 300

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Shift worker 71 16 4 4 4 0 0 87 8 24
2019 Non-shift worker 62 16 10 5 5 0 2 80 10 469
2018 Shift worker 79 0 15 0 6 0 0 79 6 16
2018 Non-shift worker 54 21 11 8 5 0 0 76 13 299

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Shift worker 71 8 4 0 0 4 13 95 0 24
2019 Non-shift worker 60 10 6 2 1 1 20 89 4 467
2018 Shift worker 70 8 7 0 0 0 15 91 0 16
2018 Non-shift worker 52 14 6 3 0 0 25 87 4 296

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Shift worker 83 12 4 0 0 0 0 96 0 24
2019 Non-shift worker 70 15 6 3 1 0 4 90 4 471
2018 Shift worker 87 0 7 0 5 0 0 87 5 16
2018 Non-shift worker 73 15 5 1 1 0 4 93 2 300

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Shift worker 67 16 4 0 13 0 0 83 13 24
2019 Non-shift worker 77 9 6 2 3 0 3 89 5 469
2018 Shift worker 70 5 0 5 19 0 0 75 25 16
2018 Non-shift worker 77 10 5 2 2 0 4 91 4 300

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Shift worker 67 16 17 0 0 0 0 83 0 24
2019 Non-shift worker 56 25 12 4 2 0 1 82 6 471
2018 Shift worker 76 11 7 0 5 0 0 87 5 16
2018 Non-shift worker 47 28 17 5 1 0 2 77 6 300

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Shift worker 21 37 34 4 4 0 0 58 8 24
2019 Non-shift worker 13 29 38 15 4 0 0 43 19 473
2018 Shift worker 11 18 57 13 0 0 0 29 13 16
2018 Non-shift worker 8 28 39 21 5 0 0 35 26 300

Question 76. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Shift worker 4 8 58 17 13 0 0 30 13 24
2019 Non-shift worker 11 18 42 19 10 0 0 29 29 469
2018 Shift worker 0 21 52 16 11 0 0 27 21 16
2018 Non-shift worker 10 28 36 19 6 0 0 26 38 294

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Shift worker 54 29 16 0 0 0 0 84 0 24
2019 Non-shift worker 35 42 13 6 2 2 0 79 8 472
2018 Shift worker 60 17 7 7 7 0 0 78 15 16
2018 Non-shift worker 26 44 15 8 3 3 0 72 12 300

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Shift worker 33 29 30 0 4 4 0 65 4 24
2019 Non-shift worker 28 36 16 12 6 2 0 65 19 472
2018 Shift worker 61 25 7 0 7 0 0 85 7 16
2018 Non-shift worker 20 32 19 19 8 2 0 53 28 299
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Shift worker 20 80 24
2019 Non-shift worker 12 88 471
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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Shift worker 55 41 0 0 0 0 4 57 43 24
2019 Non-shift worker 23 36 18 10 10 1 1 23 77 472
2018 Shift worker 38 31 24 0 0 0 7 41 59 16
2018 Non-shift worker 27 30 25 8 8 1 1 28 72 300

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Shift worker 59 41 10
2019 Non-shift worker 64 36 352

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Shift worker 64 17 5 5 0 5 5 90 5 23
2019 Non-shift worker 41 19 14 10 11 1 5 63 22 467
2018 Shift worker 43 5 17 7 13 0 14 56 24 16
2018 Non-shift worker 39 17 15 13 10 0 5 59 24 300
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