2019 Public Service Employee Survey Results for Infrastructure Canada by Question 32. Are you a supervisor?

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Collective Agreements and Terms and Conditions of Employment
Harassment
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	59	36	1	3	1	0	95	4	151
2019	Non-supervisor	55	35	3	6	1	0	89	8	347
2017	Supervisor	49	43	2	3	3	0	92	6	96
2017	Non-supervisor	51	37	3	8	1	0	88	9	218
2014	Supervisor	42	46	4	6	2	0	88	8	99
2014	Non-supervisor	48	42	5	4	2	0	90	6	204
2011	Supervisor	47	46	1	5	1	0	93	6	97
2011	Non-supervisor	55	38	1	5	0	0	94	6	209
2008	Supervisor	46	39	4	4	5	2	87	9	56
2008	Non-supervisor	46	41	5	5	2	0	88	7	140

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	68	19	4	7	2	0	87	9	152
2019	Non-supervisor	68	19	5	4	3	1	88	7	346
2017	Supervisor	61	23	7	7	0	1	85	7	95
2017	Non-supervisor	63	21	7	7	3	0	84	10	218
2014	Supervisor	59	28	2	7	4	0	87	11	99
2014	Non-supervisor	60	22	5	11	3	0	82	14	204
2011	Supervisor	73	10	5	7	4	0	83	11	97
2011	Non-supervisor	66	14	6	12	1	0	81	13	209
2008	Supervisor	60	25	2	11	4	0	84	14	57
2008	Non-supervisor	60	25	1	10	4	0	85	14	140

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	43	34	4	16	4	77	20	151
2019	Non-supervisor	41	31	6	13	8	73	21	345
2017	Supervisor	44	31	7	11	7	76	18	95
2017	Non-supervisor	49	30	7	10	4	80	14	218
2014	Supervisor	58	22	5	9	6	80	15	99
2014	Non-supervisor	55	29	7	6	2	85	8	203
2011	Supervisor	56	29	4	8	3	85	11	97
2011	Non-supervisor	50	34	8	6	1	84	7	209

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	43	33	9	11	3	1	1	77	14	151
2019	Non-supervisor	30	41	13	13	3	0	1	72	15	348
2018	Supervisor	31	41	10	14	4	1	0	72	18	108
2018	Non-supervisor	20	47	13	15	4	1	0	67	19	209
2017	Supervisor	28	47	12	7	4	0	1	76	12	95
2017	Non-supervisor	35	28	13	16	6	0	1	64	23	218
2014	Supervisor	44	36	11	6	2	1	0	81	8	99
2014	Non-supervisor	34	43	11	8	3	0	1	78	11	204
2011	Supervisor	45	35	11	3	2	1	3	83	5	97
2011	Non-supervisor	28	46	14	9	2	0	1	75	11	209
2008	Supervisor	33	40	11	4	7	0	5	78	11	57
2008	Non-supervisor	29	37	15	13	4	1	1	67	17	141

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	62	29	5	3	1	0	0	91	4	152
2019	Non-supervisor	52	32	8	6	1	0	1	85	7	347
2017	Supervisor	47	43	6	2	2	0	0	90	4	95
2017	Non-supervisor	55	29	8	6	0	0	1	85	7	217
2014	Supervisor	56	31	3	7	1	1	1	89	8	99
2014	Non-supervisor	53	35	8	3	1	0	0	87	5	203

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	37	27	12	14	9	0	0	65	23	152
2019	Non-supervisor	48	27	10	10	3	1	1	76	14	348
2018	Supervisor	29	29	15	18	8	0	0	58	26	107
2018	Non-supervisor	41	36	9	9	3	0	1	78	12	208
2017	Supervisor	21	41	15	14	8	0	0	62	22	96
2017	Non-supervisor	47	30	7	13	4	0	0	77	17	217
2014	Supervisor	33	37	8	15	6	0	0	71	21	99
2014	Non-supervisor	45	33	9	8	5	1	0	78	13	203
2011	Supervisor	36	41	8	12	3	0	0	76	15	97
2011	Non-supervisor	53	31	8	4	4	0	0	84	8	208

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	47	41	4	5	3	0	88	8	152
2019	Non-supervisor	38	39	10	8	5	0	77	13	344
2018	Supervisor	43	33	12	8	5	0	76	13	107
2018	Non-supervisor	31	43	9	10	7	0	74	17	206
2017	Supervisor	38	41	11	8	3	0	79	11	96
2017	Non-supervisor	33	45	10	6	6	0	78	12	218
2014	Supervisor	40	40	11	6	3	0	79	9	99
2014	Non-supervisor	26	49	10	7	8	0	75	15	204
2011	Supervisor	42	40	8	6	4	0	82	10	97
2011	Non-supervisor	29	43	15	7	5	1	73	12	208
2008	Supervisor	23	47	18	7	5	0	70	12	57
2008	Non-supervisor	24	48	8	13	8	0	72	21	141

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	43	35	7	9	5	1	0	79	14	152
2019	Non-supervisor	43	35	9	8	4	1	1	79	12	346
2018	Supervisor	34	30	13	16	6	1	0	64	23	108
2018	Non-supervisor	33	37	14	11	5	1	0	70	16	208
2017	Supervisor	21	42	14	13	10	0	0	63	23	96
2017	Non-supervisor	32	33	14	12	9	0	1	65	21	218
2014	Supervisor	31	43	16	6	4	0	0	74	10	99
2014	Non-supervisor	32	37	15	8	8	0	0	69	16	203
2011	Supervisor	37	36	12	10	5	0	0	73	15	97
2011	Non-supervisor	34	33	16	12	4	0	0	68	17	209

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	44	36	7	9	5	79	14	151
2019	Non-supervisor	30	42	12	12	3	73	15	344
2018	Supervisor	31	41	13	10	5	72	15	108
2018	Non-supervisor	22	42	13	15	8	64	23	208
2017	Supervisor	22	44	16	14	5	65	19	96
2017	Non-supervisor	26	39	13	17	6	65	22	218

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	62	30	3	3	1	0	0	93	4	152
2019	Non-supervisor	50	35	8	4	2	1	0	86	6	344
2018	Supervisor	68	28	2	3	0	0	0	95	3	107
2018	Non-supervisor	42	44	7	4	2	1	0	87	6	208
2017	Supervisor	51	37	4	4	3	0	0	88	8	96
2017	Non-supervisor	45	40	8	5	1	0	1	86	6	217
2014	Supervisor	60	28	8	1	2	1	0	89	3	99
2014	Non-supervisor	42	41	12	3	2	0	0	82	5	204
2011	Supervisor	56	39	4	0	1	0	0	95	1	97
2011	Non-supervisor	43	41	7	4	3	1	0	85	8	209
2008	Supervisor	51	33	5	7	4	0	0	84	11	57
2008	Non-supervisor	44	32	11	6	7	0	0	76	13	141

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	45	36	8	5	6	0	81	11	152
2019	Non-supervisor	41	37	9	9	4	0	78	13	346
2018	Supervisor	40	31	9	16	3	1	72	19	107
2018	Non-supervisor	32	37	12	11	7	0	69	19	209
2017	Supervisor	25	51	6	11	7	0	76	18	95
2017	Non-supervisor	33	35	14	8	10	0	68	18	218

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	61	33	5	0	1	0	94	1	151
2019	Non-supervisor	45	35	12	4	3	1	81	7	345
2018	Supervisor	56	35	6	1	2	1	91	3	105
2018	Non-supervisor	45	33	13	5	4	0	78	10	209
2017	Supervisor	53	38	5	4	0	0	91	4	96
2017	Non-supervisor	46	40	7	4	2	0	87	6	217
2014	Supervisor	67	20	10	0	2	0	88	2	99
2014	Non-supervisor	51	34	10	3	2	0	85	5	204
2011	Supervisor	60	32	6	2	0	0	92	2	97
2011	Non-supervisor	48	41	6	2	2	0	90	4	209

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	54	31	5	7	4	0	0	84	11	151
2019	Non-supervisor	36	39	11	8	5	1	1	76	13	346
2018	Supervisor	45	38	6	9	2	1	0	83	11	107
2018	Non-supervisor	30	35	15	14	7	0	0	65	20	207
2017	Supervisor	46	35	7	8	4	0	0	81	12	96
2017	Non-supervisor	32	41	13	9	5	0	0	73	14	217
2014	Supervisor	42	42	5	7	4	0	0	84	11	99
2014	Non-supervisor	27	43	15	10	4	1	0	71	14	204
2011	Supervisor	48	42	6	1	3	0	0	90	4	97
2011	Non-supervisor	32	40	13	10	5	0	0	72	15	209

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	46	35	10	5	3	0	81	9	152
2019	Non-supervisor	42	33	12	9	3	1	76	13	345
2018	Supervisor	42	33	12	10	2	1	75	12	107
2018	Non-supervisor	31	29	20	11	9	0	60	20	207
2017	Supervisor	39	39	10	7	5	0	78	12	96
2017	Non-supervisor	36	36	13	9	6	0	72	15	217
2014	Supervisor	41	41	6	10	2	0	82	12	99
2014	Non-supervisor	33	40	14	7	6	0	73	13	204

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	43	42	5	5	5	0	0	85	10	152
2019	Non-supervisor	38	37	14	8	1	1	1	77	9	342
2018	Supervisor	36	25	21	12	4	2	2	62	16	107
2018	Non-supervisor	28	33	22	10	7	0	0	61	17	208
2017	Supervisor	36	35	13	12	5	0	0	71	17	96
2017	Non-supervisor	37	37	12	9	6	0	0	73	15	217
2014	Supervisor	46	34	14	3	3	0	0	80	6	99
2014	Non-supervisor	36	43	11	6	3	0	0	80	9	203
2011	Supervisor	47	38	8	5	2	0	0	85	7	97
2011	Non-supervisor	39	38	14	3	4	1	0	79	7	209

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	49	38	5	4	3	0	88	7	152
2019	Non-supervisor	46	35	9	5	5	1	81	10	346
2018	Supervisor	44	32	10	11	3	0	75	14	107
2018	Non-supervisor	35	37	14	9	5	0	72	14	209
2017	Supervisor	35	46	9	5	5	0	81	10	96
2017	Non-supervisor	37	37	14	9	3	0	74	12	216
2014	Supervisor	45	37	12	2	3	0	83	5	99
2014	Non-supervisor	34	44	12	6	4	0	78	10	204
2011	Supervisor	48	41	4	5	3	0	88	8	97
2011	Non-supervisor	40	40	11	6	2	0	81	8	208
2008	Supervisor	32	51	9	5	4	0	82	9	57
2008	Non-supervisor	35	38	13	7	7	0	73	14	141

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	12	21	27	20	20	0	0	33	40	151
2019	Non-supervisor	35	36	18	7	3	1	0	72	10	347
2018	Supervisor	14	18	23	18	27	0	0	31	46	108
2018	Non-supervisor	31	33	23	8	5	0	0	64	13	210
2017	Supervisor	6	29	30	18	17	0	0	36	35	96
2017	Non-supervisor	36	38	18	5	3	0	0	74	8	218
2014	Supervisor	22	29	19	15	15	0	0	51	30	99
2014	Non-supervisor	45	31	15	7	2	0	0	76	8	204
2011	Supervisor	20	31	27	12	8	1	0	52	20	96
2011	Non-supervisor	43	42	11	4	1	0	0	84	5	208
2008	Supervisor	21	32	12	23	11	0	2	54	34	57
2008	Non-supervisor	38	40	13	6	2	0	0	78	9	141

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	16	31	38	11	3	1	1	14	47	152
2019	Non-supervisor	13	28	30	20	7	1	1	28	42	347
2018	Supervisor	19	38	28	14	1	1	0	15	57	108
2018	Non-supervisor	11	30	34	16	7	0	1	24	42	206
2017	Supervisor	17	20	40	17	3	0	2	21	38	96
2017	Non-supervisor	12	25	35	16	6	1	4	23	39	217
2014	Supervisor	8	26	44	18	4	0	0	22	34	99
2014	Non-supervisor	13	17	40	18	9	2	1	28	31	204
2011	Supervisor	5	18	48	20	6	0	2	27	24	97
2011	Non-supervisor	10	21	39	17	11	0	1	29	31	207
2008	Supervisor	19	28	33	9	2	0	9	12	52	57
2008	Non-supervisor	15	22	39	16	6	1	1	22	38	141

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	13	22	38	22	4	1	0	26	35	152
2019	Non-supervisor	10	18	27	23	16	5	2	42	30	347
2018	Supervisor	24	36	24	7	7	2	0	14	61	108
2018	Non-supervisor	15	30	25	16	9	3	2	26	48	207
2017	Supervisor	15	32	37	10	5	0	2	15	48	96
2017	Non-supervisor	13	23	25	17	13	3	5	33	40	217
2014	Supervisor	7	19	42	19	12	0	1	31	26	99
2014	Non-supervisor	8	15	31	24	16	3	3	43	24	204
2011	Supervisor	3	13	33	33	14	3	1	49	17	97
2011	Non-supervisor	5	12	26	26	23	4	4	53	19	208
2008	Supervisor	19	25	26	14	12	0	4	27	45	57
2008	Non-supervisor	6	25	30	21	15	1	1	36	32	141

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	12	16	31	29	13	0	0	42	27	152
2019	Non-supervisor	12	23	28	22	11	2	2	34	37	347
2018	Supervisor	12	16	44	16	10	2	0	27	29	108
2018	Non-supervisor	13	26	31	19	7	3	2	27	40	206
2017	Supervisor	16	23	32	21	5	1	2	27	40	96
2017	Non-supervisor	12	22	33	20	8	0	5	30	36	217
2014	Supervisor	17	34	30	9	10	0	1	19	51	99
2014	Non-supervisor	16	27	35	13	6	1	1	20	44	204
2011	Supervisor	8	19	26	33	13	1	1	47	27	97
2011	Non-supervisor	9	18	35	22	9	2	4	34	29	208
2008	Supervisor	14	9	42	25	7	0	4	33	24	57
2008	Non-supervisor	15	19	33	16	8	4	5	27	38	140

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	26	34	29	9	2	0	0	11	59	152
2019	Non-supervisor	12	23	30	23	9	1	1	33	37	347
2018	Supervisor	29	32	31	5	3	1	0	8	62	107
2018	Non-supervisor	12	24	35	20	7	1	1	28	37	206
2017	Supervisor	18	37	35	5	2	0	2	7	56	95
2017	Non-supervisor	10	24	26	23	14	0	4	38	35	213
2014	Supervisor	13	25	44	16	2	0	1	18	38	98
2014	Non-supervisor	8	19	32	27	11	1	1	39	29	202
2011	Supervisor	5	16	49	21	7	1	1	29	22	97
2011	Non-supervisor	5	10	41	27	13	1	3	42	15	207
2008	Supervisor	12	25	37	25	0	0	2	25	38	57
2008	Non-supervisor	6	21	33	24	11	1	2	37	29	141

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	21	30	35	11	3	0	0	14	51	152
2019	Non-supervisor	12	18	27	22	16	3	4	40	32	346
2018	Supervisor	34	31	25	7	3	1	0	9	65	108
2018	Non-supervisor	14	26	28	18	8	2	4	27	42	206
2017	Supervisor	30	20	29	14	3	0	4	18	52	96
2017	Non-supervisor	16	24	26	18	10	2	6	30	43	216
2014	Supervisor	16	28	29	19	5	0	2	25	46	98
2014	Non-supervisor	13	19	29	21	13	2	2	36	33	204
2011	Supervisor	12	19	33	23	8	1	3	33	32	97
2011	Non-supervisor	5	15	34	25	17	2	3	44	20	209
2008	Supervisor	18	21	37	19	2	2	2	22	40	57
2008	Non-supervisor	11	19	28	21	14	2	4	38	32	140

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	16	19	40	19	5	1	0	24	35	152
2019	Non-supervisor	13	22	23	22	11	5	3	36	39	347
2018	Supervisor	34	28	26	7	2	2	2	9	64	107
2018	Non-supervisor	31	31	20	9	5	2	4	14	65	205
2017	Supervisor	34	29	21	8	3	1	3	12	66	96
2017	Non-supervisor	26	28	21	10	8	2	5	20	57	216
2014	Supervisor	7	21	31	28	9	1	3	38	30	99
2014	Non-supervisor	8	17	29	21	17	3	5	42	26	203
2011	Supervisor	7	16	23	35	14	0	5	51	24	97
2011	Non-supervisor	7	14	27	25	18	5	4	47	23	208
2008	Supervisor	19	35	25	16	2	0	4	18	56	57
2008	Non-supervisor	17	28	24	19	6	1	4	27	48	141

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	9	18	46	19	8	0	0	27	28	151
2019	Non-supervisor	9	20	31	23	12	3	3	37	31	347
2018	Supervisor	13	35	31	17	3	2	0	20	49	108
2018	Non-supervisor	12	25	33	18	8	2	2	28	38	206
2017	Supervisor	18	23	37	16	3	0	2	20	42	96
2017	Non-supervisor	11	21	34	20	6	3	5	29	34	216
2014	Supervisor	20	24	32	18	5	1	0	23	44	99
2014	Non-supervisor	13	16	39	17	11	2	1	29	30	204

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	2	4	24	40	29	0	0	69	6	152
2019	Non-supervisor	4	8	21	35	29	1	2	66	12	347

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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	74	16	5	4	1	0	0	90	5	152
2019	Non-supervisor	74	16	4	3	2	1	0	91	5	347
2017	Supervisor	67	22	5	5	1	0	0	89	6	96
2017	Non-supervisor	74	18	3	3	1	0	0	92	4	218
2014	Supervisor	75	21	0	3	1	0	0	96	4	99
2014	Non-supervisor	70	19	4	6	1	0	0	89	7	204
2011	Supervisor	67	26	2	4	0	1	0	94	4	97
2011	Non-supervisor	73	17	5	3	1	0	0	90	5	209
2008	Supervisor	72	21	2	5	0	0	0	93	5	57
2008	Non-supervisor	69	21	3	4	1	1	1	91	6	141

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	37	35	14	3	3	1	6	78	7	152
2019	Non-supervisor	34	27	14	8	5	7	5	70	15	347
2018	Supervisor	31	39	12	9	2	4	4	76	11	108
2018	Non-supervisor	23	29	15	11	6	8	7	62	20	209
2017	Supervisor	30	44	14	3	1	3	4	80	4	96
2017	Non-supervisor	32	17	15	11	8	8	8	58	23	217
2014	Supervisor	38	37	8	7	5	2	3	79	13	99
2014	Non-supervisor	37	22	15	12	5	4	6	65	18	204

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	60	28	3	4	5	0	0	88	9	152
2019	Non-supervisor	53	27	10	6	3	1	0	81	9	346
2018	Supervisor	56	29	6	8	0	1	0	86	8	108
2018	Non-supervisor	46	26	9	10	7	1	0	73	17	208
2017	Supervisor	52	41	4	2	1	0	0	93	3	96
2017	Non-supervisor	47	30	10	9	3	1	0	78	12	218
2014	Supervisor	55	29	6	6	3	1	0	85	9	99
2014	Non-supervisor	42	31	11	9	5	0	1	74	14	204

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	63	28	3	4	2	0	91	6	151
2019	Non-supervisor	63	25	6	4	1	1	89	6	347
2018	Supervisor	60	31	4	5	0	0	91	5	108
2018	Non-supervisor	52	31	6	6	4	0	84	10	206
2017	Supervisor	47	48	3	2	0	0	95	2	96
2017	Non-supervisor	51	30	7	9	3	0	81	12	217
2014	Supervisor	54	32	7	5	2	0	86	7	99
2014	Non-supervisor	51	35	7	5	2	0	86	7	205

Question 23. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	59	31	5	3	2	1	0	90	5	151
2019	Non-supervisor	53	33	6	5	2	1	1	87	7	347
2018	Supervisor	50	42	3	4	1	1	0	93	5	107
2018	Non-supervisor	46	31	11	6	4	0	0	78	11	209

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	70	18	8	1	1	1	0	89	3	152
2019	Non-supervisor	58	23	12	3	1	1	2	84	3	348

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	48	28	7	9	5	2	0	78	14	152
2019	Non-supervisor	51	29	8	7	3	1	1	82	10	348
2018	Supervisor	32	38	10	10	8	1	1	71	18	108
2018	Non-supervisor	45	25	12	12	7	1	0	70	18	209
2017	Supervisor	31	45	10	11	4	0	0	76	15	96
2017	Non-supervisor	43	33	8	6	8	1	0	77	15	218
2014	Supervisor	41	34	11	7	4	3	0	77	11	99
2014	Non-supervisor	42	37	11	7	2	0	0	79	9	205
2011	Supervisor	38	41	7	8	5	0	0	79	13	97
2011	Non-supervisor	37	31	13	10	8	1	0	69	18	209
2008	Supervisor	32	37	9	12	11	0	0	68	23	57
2008	Non-supervisor	42	31	11	6	8	1	0	74	14	141

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	56	25	6	7	3	2	0	83	11	152
2019	Non-supervisor	54	27	9	5	3	1	1	83	8	346
2018	Supervisor	46	34	9	5	5	1	1	81	10	106
2018	Non-supervisor	49	28	8	5	7	3	0	80	12	209
2017	Supervisor	47	36	8	4	3	2	0	84	7	96
2017	Non-supervisor	53	22	12	5	5	3	0	77	10	218
2014	Supervisor	53	26	10	4	4	3	0	81	8	99
2014	Non-supervisor	53	25	10	3	4	3	1	81	8	205
2011	Supervisor	49	32	9	4	5	1	0	82	9	97
2011	Non-supervisor	43	26	12	8	10	1	0	70	18	209
2008	Supervisor	33	40	12	7	4	4	0	76	11	57
2008	Non-supervisor	45	23	9	10	9	5	0	72	19	141

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	56	25	7	6	5	1	0	82	12	152
2019	Non-supervisor	56	25	10	5	3	1	1	82	8	347
2018	Supervisor	49	31	9	6	4	1	1	81	10	107
2018	Non-supervisor	43	30	10	9	6	1	0	74	15	208
2017	Supervisor	48	38	7	4	3	0	0	86	7	96
2017	Non-supervisor	51	26	9	8	5	0	0	78	13	217
2014	Supervisor	49	32	6	7	4	2	0	83	11	99
2014	Non-supervisor	52	27	11	5	4	1	0	80	9	205
2011	Supervisor	42	40	5	4	7	2	0	83	12	97
2011	Non-supervisor	36	31	8	14	10	1	0	68	24	209
2008	Supervisor	42	26	9	12	11	0	0	68	23	57
2008	Non-supervisor	45	28	6	11	9	2	0	75	20	141

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	86	6	3	1	3	0	1	93	4	151
2019	Non-supervisor	84	10	4	1	1	1	0	95	1	346
2017	Supervisor	82	10	3	3	1	0	0	93	4	96
2017	Non-supervisor	82	13	2	1	1	0	1	95	2	218
2014	Supervisor	85	10	2	2	1	0	0	95	3	99
2014	Non-supervisor	80	14	4	0	1	0	0	94	2	205
2011	Supervisor	83	12	2	1	1	0	0	96	2	96
2011	Non-supervisor	78	16	2	1	1	1	1	96	2	209
2008	Supervisor	79	12	2	4	2	0	2	93	5	57
2008	Non-supervisor	81	12	3	2	2	0	0	93	4	141

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	56	24	8	4	4	0	3	83	8	152
2019	Non-supervisor	59	19	9	6	4	2	2	81	10	347
2017	Supervisor	46	27	11	8	2	1	4	77	11	95
2017	Non-supervisor	53	26	7	5	2	3	5	85	8	218
2014	Supervisor	39	36	9	3	2	4	7	84	6	99
2014	Non-supervisor	51	19	11	4	5	5	4	77	10	205
2011	Supervisor	37	31	13	8	5	2	3	72	14	97
2011	Non-supervisor	43	26	11	6	8	3	2	73	16	209

Question 30. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	66	20	7	3	3	1	0	87	6	152
2019	Non-supervisor	68	20	5	3	2	2	1	89	6	348
2018	Supervisor	53	28	9	5	4	0	1	82	9	107
2018	Non-supervisor	59	18	9	5	7	2	0	79	12	207
2017	Supervisor	58	28	8	3	2	0	0	87	5	96
2017	Non-supervisor	60	20	8	3	5	4	1	83	8	218

Question 31. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	58	24	9	6	3	0	0	82	9	151
2019	Non-supervisor	56	27	8	4	3	1	0	84	7	348
2018	Supervisor	45	27	11	10	5	1	1	74	15	108
2018	Non-supervisor	51	24	7	6	10	1	1	77	16	209
2017	Supervisor	51	32	11	3	3	0	0	83	6	96
2017	Non-supervisor	56	19	9	9	7	0	0	76	15	218
2014	Supervisor	51	31	8	4	6	0	0	82	10	99
2014	Non-supervisor	53	27	12	4	3	0	0	81	8	205

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	25	44	11	9	3	4	3	75	14	151

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Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	34	40	11	10	3	2	0	75	13	149
2019	Non-supervisor	44	34	10	4	2	5	0	83	7	348
2018	Supervisor	34	36	14	12	2	2	0	71	14	107
2018	Non-supervisor	32	33	15	10	3	7	0	70	14	208
2017	Supervisor	27	38	14	10	8	2	0	67	19	96
2017	Non-supervisor	32	36	16	8	4	3	0	71	13	218
2014	Supervisor	30	38	11	10	5	6	0	73	16	99
2014	Non-supervisor	26	39	16	8	5	6	1	69	14	205
2011	Supervisor	24	33	18	13	8	3	0	59	22	96
2011	Non-supervisor	24	39	14	8	9	6	0	67	19	208

Question 35. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	34	43	9	9	3	2	0	78	13	149
2019	Non-supervisor	39	36	11	8	4	2	0	77	12	347
2018	Supervisor	31	33	15	16	3	2	0	66	19	107
2018	Non-supervisor	30	28	19	15	6	2	0	59	21	208
2017	Supervisor	24	33	19	12	12	0	0	57	24	96
2017	Non-supervisor	30	32	15	13	7	2	2	64	20	218
2014	Supervisor	29	31	18	12	8	2	0	61	20	99
2014	Non-supervisor	24	41	18	10	4	1	0	66	15	204
2011	Supervisor	35	33	14	11	5	2	0	70	16	97
2011	Non-supervisor	27	39	14	10	7	3	0	68	18	209
2008	Supervisor	23	44	18	14	2	0	0	67	16	57
2008	Non-supervisor	29	33	13	12	9	4	0	65	22	141

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	25	40	17	10	6	3	0	67	16	149
2019	Non-supervisor	31	34	15	11	4	4	0	68	16	346
2018	Supervisor	23	33	21	16	6	1	0	57	22	107
2018	Non-supervisor	20	28	24	16	9	4	0	50	25	205
2017	Supervisor	13	39	22	17	10	0	0	52	26	96
2017	Non-supervisor	24	30	21	14	8	2	2	56	23	218
2014	Supervisor	18	43	14	17	8	1	0	61	25	99
2014	Non-supervisor	18	41	19	13	6	3	0	61	20	205
2011	Supervisor	33	40	17	5	1	5	0	76	6	97
2011	Non-supervisor	24	40	17	10	5	4	0	67	16	209
2008	Supervisor	14	47	14	18	7	0	0	61	25	57
2008	Non-supervisor	17	38	17	13	9	6	0	58	23	141

Question 37. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	20	48	14	9	7	1	0	70	16	150
2019	Non-supervisor	30	37	14	11	5	3	0	69	17	347
2018	Supervisor	22	40	12	20	5	1	0	63	25	107
2018	Non-supervisor	17	39	16	17	10	1	0	56	27	208
2017	Supervisor	22	43	18	12	4	0	0	65	16	96
2017	Non-supervisor	25	37	20	12	5	2	0	63	17	218
2014	Supervisor	23	33	16	20	7	1	0	57	27	99
2014	Non-supervisor	19	34	19	16	7	4	1	56	24	204
2011	Supervisor	25	42	12	12	8	1	0	67	20	97
2011	Non-supervisor	22	37	15	14	8	3	0	61	23	209
2008	Supervisor	21	35	7	25	12	0	0	56	37	57
2008	Non-supervisor	18	34	16	17	13	1	0	53	30	141

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	44	33	13	5	1	3	0	79	7	152
2019	Non-supervisor	50	27	13	4	1	4	0	81	5	347

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My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	32	46	9	8	4	0	78	12	152
2019	Non-supervisor	33	42	14	8	1	2	77	9	348
2018	Supervisor	31	48	13	6	0	1	81	6	107
2018	Non-supervisor	26	44	14	13	2	1	71	15	208
2017	Supervisor	29	49	10	9	2	0	78	11	96
2017	Non-supervisor	32	46	13	7	1	1	79	8	217
2014	Supervisor	28	45	15	6	5	1	74	11	99
2014	Non-supervisor	32	42	12	10	2	2	76	12	205
2011	Supervisor	29	48	10	8	2	3	80	10	97
2011	Non-supervisor	36	43	11	5	2	4	82	7	207

Question 40. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	15	46	16	19	4	1	0	61	22	149
2019	Non-supervisor	22	34	21	14	5	4	0	58	20	346

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	35	38	11	11	1	3	1	76	12	151
2019	Non-supervisor	34	30	15	9	5	4	2	68	16	348
2018	Supervisor	38	29	9	18	3	3	0	69	22	108
2018	Non-supervisor	20	38	12	19	7	3	1	61	26	209
2017	Supervisor	33	34	11	12	7	1	1	68	20	96
2017	Non-supervisor	31	32	11	15	6	3	2	66	23	218
2014	Supervisor	51	27	10	3	5	4	0	81	9	99
2014	Non-supervisor	32	41	10	7	6	3	1	76	14	204
2011	Supervisor	45	30	8	8	5	3	1	78	14	97
2011	Non-supervisor	32	32	9	10	7	7	3	71	19	207
2008	Supervisor	49	30	11	7	2	2	0	80	9	57
2008	Non-supervisor	28	29	16	11	8	6	2	62	21	140

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	30	41	18	5	3	2	1	73	8	152
2019	Non-supervisor	34	32	23	7	2	2	0	67	10	345
2018	Supervisor	29	35	22	11	2	1	0	64	13	106
2018	Non-supervisor	21	38	27	10	3	2	0	60	13	205

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	15	25	19	10	9	9	11	51	25	151
2019	Non-supervisor	25	22	16	11	9	14	3	56	24	348
2018	Supervisor	20	20	17	18	13	11	1	45	35	108
2018	Non-supervisor	12	23	24	13	11	13	4	41	30	208
2017	Supervisor	15	19	20	14	16	11	7	40	36	96
2017	Non-supervisor	18	16	17	13	13	17	6	44	34	218
2014	Supervisor	13	20	18	17	9	15	8	43	34	99
2014	Non-supervisor	13	22	15	16	16	16	2	43	39	204
2011	Supervisor	6	17	22	10	15	19	12	33	36	97
2011	Non-supervisor	10	18	18	14	14	17	8	38	38	209

Question 44. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	32	42	8	12	5	1	0	75	17	151
2019	Non-supervisor	30	33	20	10	4	3	1	65	14	347
2018	Supervisor	30	26	18	17	7	2	0	57	24	107
2018	Non-supervisor	17	30	21	18	10	4	0	49	29	207
2017	Supervisor	26	44	10	15	3	2	0	72	18	96
2017	Non-supervisor	31	28	15	10	10	6	0	63	21	217
2014	Supervisor	38	35	18	7	1	1	0	74	8	99
2014	Non-supervisor	29	37	16	8	7	2	0	68	15	204
2011	Supervisor	40	36	11	7	5	2	0	77	12	97
2011	Non-supervisor	34	36	9	10	10	1	0	71	20	209
2008	Supervisor	39	26	16	12	7	0	0	65	19	57
2008	Non-supervisor	28	39	8	11	7	7	0	72	20	140

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	29	32	7	14	11	3	3	66	26	152
2019	Non-supervisor	29	28	14	12	10	5	2	61	24	347
2018	Supervisor	25	30	17	14	12	1	2	56	27	108
2018	Non-supervisor	18	26	14	22	16	2	2	46	39	209
2017	Supervisor	15	30	15	18	20	2	0	46	39	96
2017	Non-supervisor	23	25	14	14	17	6	1	51	33	218
2014	Supervisor	19	31	16	20	10	1	3	52	31	99
2014	Non-supervisor	21	20	16	22	16	3	2	43	40	204
2011	Supervisor	23	25	13	22	13	2	2	50	37	96
2011	Non-supervisor	15	25	16	19	19	3	2	43	40	209
2008	Supervisor	11	28	18	23	18	0	4	40	42	57
2008	Non-supervisor	19	36	16	12	12	3	1	57	25	140

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	46	19	18	10	5	1	1	67	15	152
2019	Non-supervisor	50	25	12	6	3	1	3	78	9	348

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	70	5	5	2	6	1	10	85	9	152
2019	Non-supervisor	55	14	8	4	5	2	12	80	10	348

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	62	19	13	2	4	0	0	81	6	151
2019	Non-supervisor	48	26	13	6	1	3	3	79	7	348

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	56	16	11	8	5	2	3	76	13	150
2019	Non-supervisor	44	19	17	7	4	4	5	69	12	347

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	72	7	7	3	3	0	7	86	7	150
2019	Non-supervisor	65	13	8	3	4	3	5	84	7	347

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	82	9	3	1	2	0	3	94	3	151
2019	Non-supervisor	73	11	6	2	2	2	5	90	4	348

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	82	5	4	1	3	4	2	91	4	152
2019	Non-supervisor	81	6	3	1	2	3	3	93	3	346

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	84	5	1	1	2	2	4	96	3	151
2019	Non-supervisor	82	5	4	1	1	2	5	94	2	345

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	36	44	10	7	2	1	81	9	152
2019	Non-supervisor	25	44	17	7	3	4	72	11	346
2018	Supervisor	35	43	15	6	0	1	79	6	108
2018	Non-supervisor	15	38	25	11	8	3	55	19	209
2017	Supervisor	23	51	14	8	5	0	74	13	95
2017	Non-supervisor	27	35	20	10	5	3	64	16	218

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	38	39	12	5	4	2	0	78	10	150
2019	Non-supervisor	39	42	9	6	2	3	0	82	8	348
2018	Supervisor	43	43	8	4	1	1	0	87	5	108
2018	Non-supervisor	37	39	13	7	2	3	0	78	9	209
2017	Supervisor	36	44	10	3	3	2	1	83	7	95
2017	Non-supervisor	48	35	7	6	1	3	0	86	7	218
2014	Supervisor	57	27	11	4	1	0	0	84	5	99
2014	Non-supervisor	47	31	12	4	4	2	0	80	8	204
2011	Supervisor	45	38	9	5	1	2	0	85	6	97
2011	Non-supervisor	44	36	9	4	5	2	0	82	9	209

Question 49. My department or agency implements activities and practices that support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	39	38	13	6	3	1	0	78	9	152
2019	Non-supervisor	44	31	16	4	1	4	0	78	5	344
2018	Supervisor	41	43	10	4	1	2	0	85	5	106
2018	Non-supervisor	38	39	12	3	1	6	0	82	5	207
2017	Supervisor	43	34	14	1	3	4	0	81	4	96
2017	Non-supervisor	46	34	9	3	2	6	1	85	5	216
2014	Supervisor	55	28	14	1	1	1	0	84	2	99
2014	Non-supervisor	52	29	9	1	4	4	0	85	6	204

Question 50. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	52	36	5	5	2	0	88	7	152
2019	Non-supervisor	54	36	6	3	1	1	90	4	347
2018	Supervisor	43	43	7	3	4	0	86	7	108
2018	Non-supervisor	47	37	7	6	2	1	84	8	209
2017	Supervisor	41	45	6	3	4	0	86	7	96
2017	Non-supervisor	51	35	9	2	2	0	87	4	218
2014	Supervisor	63	24	5	5	2	0	88	7	98
2014	Non-supervisor	56	31	8	3	2	0	87	5	204
2011	Supervisor	53	30	9	6	1	0	84	7	97
2011	Non-supervisor	48	38	6	4	3	0	86	7	209
2008	Supervisor	49	39	7	4	2	0	88	5	57
2008	Non-supervisor	50	33	9	3	4	1	84	7	141

Question 51. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	35	36	13	9	7	0	71	16	152
2019	Non-supervisor	45	31	11	8	4	1	77	13	348
2018	Supervisor	29	35	20	7	8	2	65	15	108
2018	Non-supervisor	31	32	20	10	6	1	64	16	209
2017	Supervisor	34	32	14	8	11	1	67	19	96
2017	Non-supervisor	41	28	14	11	6	1	69	17	216
2014	Supervisor	39	38	12	6	4	1	78	10	99
2014	Non-supervisor	40	35	13	8	5	0	75	12	204
2011	Supervisor	46	38	8	5	2	1	85	7	97
2011	Non-supervisor	39	36	12	7	6	0	75	13	209

Question 52. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	40	35	12	9	4	0	75	13	151
2019	Non-supervisor	45	32	10	7	4	1	78	12	345
2018	Supervisor	30	34	23	6	5	1	65	12	105
2018	Non-supervisor	33	32	16	12	6	1	66	18	209
2017	Supervisor	32	41	9	8	10	0	73	18	96
2017	Non-supervisor	39	34	12	8	6	1	73	14	216
2014	Supervisor	37	39	11	8	3	2	78	11	99
2014	Non-supervisor	38	38	11	8	4	0	77	12	204
2011	Supervisor	46	36	9	7	2	0	82	9	97
2011	Non-supervisor	38	39	9	10	5	0	77	14	209
2008	Supervisor	37	40	11	9	4	0	77	12	57
2008	Non-supervisor	40	31	9	11	6	2	73	18	141

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	35	26	15	10	12	2	0	62	23	151
2019	Non-supervisor	38	26	15	9	9	3	1	66	19	347
2018	Supervisor	28	21	20	18	12	3	0	49	30	108
2018	Non-supervisor	26	27	17	16	12	2	0	54	28	208
2017	Supervisor	25	26	22	15	10	3	0	52	26	96
2017	Non-supervisor	32	23	14	15	13	2	0	57	29	218
2014	Supervisor	30	20	19	16	8	5	2	54	26	98
2014	Non-supervisor	36	26	13	13	9	3	0	63	23	204
2011	Supervisor	38	28	14	12	5	3	0	68	17	97
2011	Non-supervisor	38	20	15	12	12	3	1	60	24	209
2008	Supervisor	34	14	20	18	13	2	0	49	31	56
2008	Non-supervisor	31	23	14	13	13	5	0	57	28	141

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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2019	Supervisor	43	24	33	152
2019	Non-supervisor	36	26	38	348
2018	Supervisor	53	22	25	108
2018	Non-supervisor	41	19	41	208
2017	Supervisor	53	19	28	96
2017	Non-supervisor	44	26	30	218
2014	Supervisor	45	25	31	99
2014	Non-supervisor	39	19	41	204
2011	Supervisor	43	25	32	97
2011	Non-supervisor	44	18	38	209

Question 55. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2019	Supervisor	9	12	69	3	0	6	65
2019	Non-supervisor	5	19	52	7	12	6	123
2018	Supervisor	9	25	59	0	1	5	57
2018	Non-supervisor	4	16	60	4	9	7	85
2017	Supervisor	10	12	67	4	0	8	51
2017	Non-supervisor	3	14	67	5	7	4	97
2014	Supervisor	9	7	71	9	9999	4	45
2014	Non-supervisor	0	19	61	10	9999	9	80
2011	Supervisor	5	17	74	5	9999	0	42
2011	Non-supervisor	4	20	63	4	9999	9	92

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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	42	39	6	4	0	0	9	89	5	151
2019	Non-supervisor	29	46	9	10	3	2	1	77	14	347

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	53	22	7	5	1	3	9	85	7	151
2019	Non-supervisor	52	24	10	2	1	8	2	85	4	347

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	10	90	151
2019	Non-supervisor	12	88	348
2018	Supervisor	11	89	108
2018	Non-supervisor	15	85	210

Question 59a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	44	56	14
2019	Non-supervisor	54	46	40

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2019	Supervisor	100	14
2019	Non-supervisor	100	40
2018	Supervisor	100	12
2018	Non-supervisor	100	32

Question 59g. From whom did you experience harassment on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	0	100	14
2019	Non-supervisor	0	100	40

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	39	61	13
2019	Non-supervisor	42	58	40

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	39	61	13
2019	Non-supervisor	25	75	40
2018	Supervisor	59	41	12
2018	Non-supervisor	18	82	32

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	63	37	13
2019	Non-supervisor	40	60	40

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	39	61	13
2019	Non-supervisor	23	77	40

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	No (%)	Total responses
2019	Supervisor	100	13
2019	Non-supervisor	100	40
2018	Supervisor	100	12
2018	Non-supervisor	100	32

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	54	46	13
2019	Non-supervisor	38	62	40
2018	Supervisor	45	55	12
2018	Non-supervisor	38	62	32

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	55	45	13
2019	Non-supervisor	49	51	39
2018	Supervisor	41	59	12
2018	Non-supervisor	34	66	32

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	40	60	13
2019	Non-supervisor	25	75	39

Question 61c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	39	61	13
2019	Non-supervisor	15	85	39

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	16	84	150
2019	Non-supervisor	17	83	346

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	17	17	17	4	3	29	11	59	12	152
2019	Non-supervisor	16	8	21	5	4	32	14	45	16	347
2018	Supervisor	16	18	17	6	2	32	9	57	14	108
2018	Non-supervisor	13	8	28	4	3	39	6	37	13	209
2017	Supervisor	15	12	21	7	5	35	4	45	20	96
2017	Non-supervisor	14	11	16	7	6	35	12	47	23	217
2014	Supervisor	28	11	16	6	2	29	8	62	13	99
2014	Non-supervisor	12	11	14	6	6	39	11	48	24	204

Question 65. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	31	33	18	2	1	13	2	75	3	152
2019	Non-supervisor	33	25	16	6	1	16	2	71	9	348
2018	Supervisor	25	42	22	4	3	3	2	70	7	108
2018	Non-supervisor	22	28	24	4	4	18	1	60	10	208
2017	Supervisor	23	33	18	9	3	13	1	65	14	96
2017	Non-supervisor	22	23	21	7	4	20	2	59	15	217
2014	Supervisor	34	31	12	4	2	16	1	78	7	99
2014	Non-supervisor	19	23	23	5	5	22	3	56	14	203
2011	Supervisor	35	28	22	4	3	8	0	68	7	97
2011	Non-supervisor	27	29	16	5	3	20	0	70	10	208

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	8	92	151
2019	Non-supervisor	4	96	348

Question 67a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	42	58	12
2019	Non-supervisor	36	64	14

Question 67c. From whom did you experience discrimination on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	0	100	12
2019	Non-supervisor	0	100	14

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	0	100	12
2019	Non-supervisor	0	100	14

Question 67g. From whom did you experience discrimination on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	0	100	12
2019	Non-supervisor	0	100	14

Question 68e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	0	100	12
2019	Non-supervisor	43	57	14

Question 68g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	0	100	12
2019	Non-supervisor	0	100	14

Question 68k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	0	100	12
2019	Non-supervisor	0	100	14

Question 69c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	0	100	12
2019	Non-supervisor	0	100	13

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	42	58	12
2019	Non-supervisor	61	39	13

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	7	93	151
2019	Non-supervisor	7	93	347

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	15	17	16	3	2	37	10	61	9	151
2019	Non-supervisor	18	10	21	1	2	36	12	54	5	346
2018	Supervisor	17	20	17	0	3	36	8	65	5	107
2018	Non-supervisor	13	8	27	2	2	44	5	40	8	208
2017	Supervisor	16	7	19	2	0	47	9	52	5	96
2017	Non-supervisor	14	11	17	3	1	45	9	55	9	216
2014	Supervisor	21	13	15	1	0	42	8	68	2	99
2014	Non-supervisor	12	12	15	4	3	42	12	52	16	204

Question 73. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	32	30	14	3	2	16	2	76	7	152
2019	Non-supervisor	35	24	16	2	1	18	4	76	3	347
2018	Supervisor	32	38	18	2	1	7	2	77	3	108
2018	Non-supervisor	24	25	24	2	3	21	1	63	6	206
2017	Supervisor	32	36	19	1	0	11	1	78	1	96
2017	Non-supervisor	28	27	15	4	2	22	3	72	7	218
2014	Supervisor	40	24	13	3	2	18	0	78	6	99
2014	Non-supervisor	25	26	15	6	3	22	2	68	11	204
2011	Supervisor	38	32	16	4	1	9	0	77	5	97
2011	Non-supervisor	38	30	14	2	4	13	0	78	6	208

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Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	22	33	25	11	7	0	1	56	19	152
2019	Non-supervisor	30	29	17	7	16	0	1	60	23	348
2018	Supervisor	29	31	21	12	6	0	2	60	18	108
2018	Non-supervisor	22	33	21	11	12	0	1	55	24	209
2017	Supervisor	31	25	21	13	7	1	2	58	20	96
2017	Non-supervisor	26	24	20	13	14	0	3	51	28	215

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	4	17	21	33	26	0	0	21	59	151
2019	Non-supervisor	18	27	29	17	9	0	0	45	26	348
2018	Supervisor	3	14	30	23	29	1	0	18	52	108
2018	Non-supervisor	12	22	36	21	10	0	0	34	31	209
2017	Supervisor	5	14	28	20	33	0	0	19	53	96
2017	Non-supervisor	15	25	26	22	11	0	1	40	33	218

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	4	22	24	22	27	1	0	26	49	149
2019	Non-supervisor	23	25	25	17	9	1	1	48	27	348
2018	Supervisor	3	21	24	25	25	1	0	25	50	107
2018	Non-supervisor	13	28	29	20	10	0	0	41	30	207
2017	Supervisor	3	26	27	20	24	0	0	29	44	96
2017	Non-supervisor	21	26	21	17	13	0	2	48	31	217

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	5	19	29	23	24	0	0	24	47	152
2019	Non-supervisor	22	28	19	18	11	1	1	51	30	347
2018	Supervisor	2	20	22	27	29	1	0	22	56	108
2018	Non-supervisor	14	22	26	23	15	0	0	36	38	208
2017	Supervisor	6	20	25	23	26	0	0	26	49	96
2017	Non-supervisor	15	25	17	25	15	0	2	41	41	216

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	13	26	19	20	22	1	0	38	43	152
2019	Non-supervisor	41	29	13	9	4	1	2	73	13	346
2018	Supervisor	15	20	23	18	22	1	1	36	40	107
2018	Non-supervisor	30	34	20	8	4	1	3	67	13	207
2017	Supervisor	15	26	28	12	17	0	1	42	30	96
2017	Non-supervisor	32	29	17	6	5	0	10	69	12	216

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	13	20	31	13	23	0	0	33	36	152
2019	Non-supervisor	30	31	20	11	7	1	1	61	19	346
2018	Supervisor	15	18	26	21	20	0	0	33	41	108
2018	Non-supervisor	29	27	25	11	8	0	0	57	19	208
2017	Supervisor	7	24	32	28	8	0	0	31	36	95
2017	Non-supervisor	28	30	20	13	6	1	2	60	19	216

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	32	35	19	6	8	0	0	67	14	151
2019	Non-supervisor	34	31	21	7	4	1	1	67	11	346
2018	Supervisor	23	34	22	13	7	1	0	58	20	107
2018	Non-supervisor	22	31	33	9	4	1	0	54	13	208
2017	Supervisor	19	34	33	7	7	0	0	53	15	95
2017	Non-supervisor	34	27	23	9	4	0	3	63	13	216

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	13	27	30	19	11	0	0	40	30	151
2019	Non-supervisor	25	26	26	15	7	1	1	52	22	348
2018	Supervisor	12	24	21	26	16	1	0	36	42	107
2018	Non-supervisor	15	30	29	20	5	0	0	46	25	208
2017	Supervisor	17	25	26	19	13	0	0	42	32	95
2017	Non-supervisor	21	31	20	21	5	0	2	53	26	217

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	29	26	21	14	9	0	0	56	23	151
2019	Non-supervisor	29	27	21	15	7	0	0	56	22	348
2018	Supervisor	20	35	15	16	12	1	0	56	29	107
2018	Non-supervisor	22	25	27	16	9	1	0	48	25	209
2017	Supervisor	17	31	29	17	7	0	0	48	24	95
2017	Non-supervisor	28	28	21	15	7	0	1	57	22	216

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	50	21	12	10	6	1	0	72	16	151
2019	Non-supervisor	48	25	13	7	5	1	1	74	13	348

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	28	36	17	12	7	0	0	64	19	148
2019	Non-supervisor	38	29	20	8	3	1	0	68	11	347
2018	Supervisor	16	35	24	15	10	1	0	51	24	107
2018	Non-supervisor	27	33	27	9	4	0	0	60	13	208
2017	Supervisor	24	26	26	16	6	0	1	51	23	95
2017	Non-supervisor	33	28	21	12	4	0	2	62	17	215

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	56	20	11	6	7	0	0	76	13	151
2019	Non-supervisor	54	17	15	8	6	1	0	71	14	348
2018	Supervisor	63	20	11	3	2	1	0	83	5	107
2018	Non-supervisor	57	18	16	4	4	0	2	76	8	208
2017	Supervisor	52	22	15	4	5	1	1	75	10	96
2017	Non-supervisor	60	18	12	5	3	0	2	80	9	218

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	79	9	5	2	1	1	3	92	3	150
2019	Non-supervisor	73	12	6	2	2	1	3	89	5	346
2018	Supervisor	82	7	5	2	1	1	3	92	3	107
2018	Non-supervisor	76	11	4	2	2	0	4	91	5	208

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	80	9	3	4	4	0	1	90	8	151
2019	Non-supervisor	76	9	4	3	4	1	3	89	8	346
2018	Supervisor	79	8	4	5	1	1	2	89	7	107
2018	Non-supervisor	74	10	7	5	3	0	2	85	8	208
2017	Supervisor	76	9	3	2	2	3	4	92	4	96
2017	Non-supervisor	71	11	4	4	5	0	4	86	10	216

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	59	24	14	0	2	0	1	84	2	150
2019	Non-supervisor	65	18	7	5	3	1	1	85	8	347
2018	Supervisor	62	21	10	4	1	1	0	85	5	108
2018	Non-supervisor	57	24	11	4	2	0	2	82	6	209
2017	Supervisor	54	29	8	1	1	1	5	89	2	96
2017	Non-supervisor	61	19	12	3	3	0	2	82	6	218

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	58	18	13	4	7	0	1	76	11	150
2019	Non-supervisor	64	15	9	5	5	1	2	82	10	346
2018	Supervisor	54	18	13	8	5	1	0	73	13	108
2018	Non-supervisor	55	22	10	8	5	0	0	77	12	208
2017	Supervisor	58	22	8	4	3	1	4	84	7	96
2017	Non-supervisor	58	18	11	5	5	0	3	78	11	217

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	53	23	16	5	3	0	0	76	8	149
2019	Non-supervisor	64	5	1	1	1	1	28	97	2	345
2018	Supervisor	52	27	14	6	1	1	0	79	7	108
2018	Non-supervisor	53	5	2	0	0	0	39	95	1	205
2017	Supervisor	43	28	17	5	2	1	3	75	7	95
2017	Non-supervisor	59	3	3	1	1	1	33	94	3	218

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	70	20	6	1	1	0	3	93	1	151
2019	Non-supervisor	71	13	6	4	1	1	5	89	5	347
2018	Supervisor	75	15	6	2	0	1	1	92	2	108
2018	Non-supervisor	73	14	5	1	1	0	6	93	2	209
2017	Supervisor	68	15	8	1	1	1	5	89	2	96
2017	Non-supervisor	73	11	4	2	0	1	8	94	2	217

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	85	5	5	0	3	0	2	92	3	151
2019	Non-supervisor	73	12	6	3	3	1	3	87	6	345
2018	Supervisor	83	9	3	2	2	1	1	93	4	108
2018	Non-supervisor	73	10	5	2	4	0	5	88	6	209
2017	Supervisor	79	9	4	1	1	1	4	93	2	96
2017	Non-supervisor	65	12	7	5	2	0	9	85	7	218

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	62	20	10	5	1	0	1	84	6	151
2019	Non-supervisor	53	28	13	4	2	0	1	82	5	347
2018	Supervisor	55	28	12	3	1	0	0	83	4	108
2018	Non-supervisor	45	27	19	5	1	0	4	74	7	209
2017	Supervisor	55	27	10	2	1	1	3	86	3	96
2017	Non-supervisor	54	19	13	5	4	1	3	77	10	218

Question 75. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	7	18	42	24	9	0	25	33	152
2019	Non-supervisor	16	35	35	10	3	1	52	13	348
2018	Supervisor	3	22	39	28	8	0	25	36	108
2018	Non-supervisor	11	30	40	17	2	0	41	19	209
2017	Supervisor	3	15	50	19	13	0	18	32	96
2017	Non-supervisor	10	28	40	16	6	0	38	22	218

Question 76. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	19	26	39	13	3	0	16	45	152
2019	Non-supervisor	7	13	43	22	13	0	35	21	344
2018	Supervisor	11	36	36	11	5	0	16	48	107
2018	Non-supervisor	8	23	38	24	7	0	31	31	204
2017	Supervisor	14	26	44	15	0	1	15	40	96
2017	Non-supervisor	11	23	36	20	11	0	31	33	218

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	36	44	12	3	1	3	0	83	4	152
2019	Non-supervisor	36	40	13	6	2	2	1	78	8	347
2018	Supervisor	32	47	10	7	2	1	1	80	9	108
2018	Non-supervisor	26	40	17	9	4	4	0	69	13	209
2017	Supervisor	31	46	10	6	5	2	0	79	12	96
2017	Non-supervisor	24	35	18	9	5	9	0	65	15	217

Question 78. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	24	34	19	16	5	2	0	59	21	151
2019	Non-supervisor	30	36	15	10	6	2	1	68	17	348
2018	Supervisor	21	35	16	17	10	1	0	57	27	108
2018	Non-supervisor	23	30	20	19	7	2	0	54	26	208
2017	Supervisor	10	35	21	21	11	2	0	47	32	95
2017	Non-supervisor	19	37	16	14	13	2	0	57	28	218

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	11	89	152
2019	Non-supervisor	14	86	346
2017	Supervisor	21	79	96
2017	Non-supervisor	14	86	218
2014	Supervisor	10	90	99
2014	Non-supervisor	14	86	204

Question 80. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	81	19	16
2019	Non-supervisor	86	14	48
2017	Supervisor	64	36	20
2017	Non-supervisor	80	20	30
2014	Non-supervisor	77	23	30

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	62	38	0	0	0	100	0	13
2019	Non-supervisor	36	33	10	18	2	69	21	40
2017	Supervisor	61	39	0	0	0	100	0	13
2017	Non-supervisor	45	44	0	11	0	89	11	25
2014	Non-supervisor	52	40	8	0	0	92	0	23

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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	18	33	26	11	10	1	1	18	82	152
2019	Non-supervisor	27	38	13	10	10	1	2	28	72	346
2018	Supervisor	29	28	29	9	5	0	0	29	71	108
2018	Non-supervisor	27	31	22	7	9	1	2	28	72	209
2017	Supervisor	29	33	21	8	6	3	0	30	70	96
2017	Non-supervisor	25	25	22	12	11	3	1	27	73	218

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	70	30	121
2019	Non-supervisor	61	39	244

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 84. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	39	61	121
2019	Non-supervisor	47	53	239
2018	Supervisor	47	53	78
2018	Non-supervisor	39	61	146

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	30	29	14	16	7	0	5	62	24	120
2019	Non-supervisor	25	30	12	13	12	3	5	59	27	240
2018	Supervisor	20	24	24	16	9	3	5	47	27	78
2018	Non-supervisor	14	27	17	17	16	1	7	45	37	145
2017	Supervisor	19	25	13	17	11	3	11	52	33	64
2017	Non-supervisor	18	28	9	17	17	3	9	51	39	153

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	12	22	17	14	21	1	14	40	41	119
2019	Non-supervisor	13	19	15	12	25	4	12	38	44	239
2018	Supervisor	9	24	17	14	21	3	13	39	42	78
2018	Non-supervisor	8	10	18	20	26	5	12	22	55	146
2017	Supervisor	6	17	14	11	31	5	17	29	53	65
2017	Non-supervisor	6	16	9	17	33	4	16	27	61	153

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	45	20	17	9	9	0	1	65	18	149
2019	Non-supervisor	40	18	12	11	11	1	7	64	23	342
2018	Supervisor	43	25	15	8	6	0	3	70	15	108
2018	Non-supervisor	37	12	16	15	13	0	7	53	29	209

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Date modified:: 2019-03-01

2019 Public Service Employee Survey Results for Infrastructure Canada by Question 32. Are you a supervisor?

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Question 22. In my work unit, individuals behave in a respectful manner.

Question 23. The people I work with value my ideas and opinions.

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I can count on my immediate supervisor to keep his or her promises.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 30. My immediate supervisor seems to care about me as a person.

Question 31. I am satisfied with the quality of supervision I receive.

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Question 35. I have confidence in the senior management of my department or agency.

Question 36. Senior management in my department or agency makes effective and timely decisions.

Question 37. Essential information flows effectively from senior management to staff.

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Question 40. I feel that change is managed well in my department or agency.

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 44. My department or agency does a good job of supporting employee career development.

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 49. My department or agency implements activities and practices that support a diverse workplace.

Question 50. Overall, my department or agency treats me with respect.

Question 51. I would recommend my department or agency as a great place to work.

Question 52. I am satisfied with my department or agency.

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Question 55. Please indicate your reason for leaving.

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Harassment