2019 Public Service Employee Survey Results for Infrastructure Canada by Question 110. Are you a member of a visible minority group?

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Collective Agreements and Terms and Conditions of Employment
Harassment
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	59	34	2	4	1	0	93	5	83
2019	Non-visible minority	56	35	2	6	1	0	91	7	406
2017	Visible minority	55	38	2	4	0	0	93	4	41
2017	Non-visible minority	50	39	2	7	2	0	89	9	266
2014	Visible minority	48	36	10	6	0	0	83	6	43
2014	Non-visible minority	46	44	3	5	2	0	90	6	255
2011	Visible minority	64	34	0	2	0	0	98	2	44
2011	Non-visible minority	50	42	1	6	1	0	92	7	257
2008	Visible minority	44	40	4	4	4	4	88	8	25
2008	Non-visible minority	47	41	5	5	3	0	88	8	172

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	60	25	2	6	5	1	86	11	83
2019	Non-visible minority	69	18	5	5	2	0	88	7	406
2017	Visible minority	71	20	2	2	5	0	91	7	41
2017	Non-visible minority	61	22	8	7	2	0	83	9	265
2014	Visible minority	63	24	4	2	7	0	87	9	43
2014	Non-visible minority	59	24	4	11	3	0	83	13	255
2011	Visible minority	62	16	7	11	2	2	79	14	44
2011	Non-visible minority	69	13	6	10	2	0	82	12	257
2008	Visible minority	80	20	0	0	0	0	100	0	25
2008	Non-visible minority	57	25	2	12	4	0	83	16	173

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	42	35	5	13	5	77	18	83
2019	Non-visible minority	42	31	5	14	7	74	21	404
2017	Visible minority	40	34	17	9	0	74	9	41
2017	Non-visible minority	49	30	5	10	6	79	16	265
2014	Visible minority	63	16	8	7	6	79	13	43
2014	Non-visible minority	55	29	6	7	3	84	9	254
2011	Visible minority	57	32	5	7	0	89	7	44
2011	Non-visible minority	51	32	7	7	2	84	9	257

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	27	46	10	14	4	0	0	72	17	83
2019	Non-visible minority	35	38	12	12	2	0	1	74	14	407
2018	Visible minority	16	32	31	11	8	2	0	49	20	45
2018	Non-visible minority	24	47	9	16	3	1	0	72	19	261
2017	Visible minority	18	33	23	19	7	0	0	51	26	41
2017	Non-visible minority	36	34	11	13	5	0	1	70	19	265
2014	Visible minority	24	51	15	9	2	0	0	74	11	43
2014	Non-visible minority	39	39	10	7	3	1	1	79	10	255
2011	Visible minority	23	43	20	7	2	0	4	69	10	44
2011	Non-visible minority	36	42	12	6	2	0	1	79	8	257
2008	Visible minority	27	46	12	4	8	0	4	76	12	26
2008	Non-visible minority	31	36	14	11	5	1	2	70	16	173

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	48	33	10	10	0	0	80	10	83
2019	Non-visible minority	56	31	6	4	1	1	88	6	407
2017	Visible minority	48	38	9	5	0	0	86	5	41
2017	Non-visible minority	53	32	7	5	1	1	86	6	264
2014	Visible minority	48	33	13	4	2	0	81	7	43
2014	Non-visible minority	55	33	5	5	1	0	89	6	255

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	45	26	10	8	10	0	1	72	18	83
2019	Non-visible minority	44	28	11	11	4	1	0	73	16	408
2018	Visible minority	35	34	14	11	6	0	0	69	18	45
2018	Non-visible minority	38	33	12	12	4	0	0	72	16	259
2017	Visible minority	31	38	11	17	2	0	0	70	19	41
2017	Non-visible minority	41	32	9	12	5	0	0	73	18	265
2014	Visible minority	47	33	4	7	9	0	0	80	16	42
2014	Non-visible minority	40	35	9	11	5	1	0	75	16	255
2011	Visible minority	47	28	14	9	2	0	0	75	12	44
2011	Non-visible minority	47	37	7	6	3	0	0	84	9	256

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	35	40	13	9	4	0	75	12	82
2019	Non-visible minority	42	40	7	7	4	0	82	12	405
2018	Visible minority	34	34	12	12	8	0	68	21	45
2018	Non-visible minority	36	40	9	9	6	0	76	15	258
2017	Visible minority	23	51	9	7	10	0	74	17	41
2017	Non-visible minority	36	42	11	7	5	0	78	11	266
2014	Visible minority	30	33	17	7	13	0	63	20	43
2014	Non-visible minority	31	48	9	7	5	0	79	12	255
2011	Visible minority	35	45	12	4	5	0	79	9	44
2011	Non-visible minority	33	42	12	8	4	1	76	12	256
2008	Visible minority	27	50	4	0	19	0	77	19	26
2008	Non-visible minority	24	47	12	13	5	0	71	18	173

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	40	30	11	7	11	0	1	71	18	83
2019	Non-visible minority	44	36	8	8	3	1	0	81	11	406
2018	Visible minority	32	27	20	11	11	0	0	59	21	45
2018	Non-visible minority	34	34	13	13	4	1	0	69	18	260
2017	Visible minority	28	24	14	11	20	0	2	54	32	41
2017	Non-visible minority	29	37	14	12	8	0	0	66	20	266
2014	Visible minority	30	31	19	11	9	0	0	61	20	43
2014	Non-visible minority	33	40	14	7	6	0	0	73	12	254
2011	Visible minority	20	30	34	9	7	0	0	50	16	44
2011	Non-visible minority	36	36	12	12	4	0	0	72	16	257

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	24	48	10	10	6	1	73	17	83
2019	Non-visible minority	36	39	11	11	3	0	75	14	403
2018	Visible minority	17	51	8	15	9	0	68	24	45
2018	Non-visible minority	26	41	13	13	6	0	67	19	260
2017	Visible minority	24	36	16	17	7	0	60	24	41
2017	Non-visible minority	24	41	13	15	6	0	66	21	266

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	46	48	5	1	0	0	0	94	1	83
2019	Non-visible minority	55	31	7	4	2	1	0	87	6	404
2018	Visible minority	42	40	9	4	4	0	0	83	8	45
2018	Non-visible minority	52	38	4	4	1	0	0	91	4	260
2017	Visible minority	46	39	5	8	2	0	0	85	10	41
2017	Non-visible minority	46	40	7	4	2	0	1	87	6	265
2014	Visible minority	54	31	6	4	4	0	0	85	9	43
2014	Non-visible minority	47	38	12	2	1	0	0	85	3	255
2011	Visible minority	48	41	0	2	9	0	0	89	11	44
2011	Non-visible minority	47	41	7	3	2	1	0	88	5	257
2008	Visible minority	50	38	0	4	8	0	0	88	12	26
2008	Non-visible minority	46	31	10	7	6	0	0	77	13	173

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	35	40	11	7	7	75	15	83
2019	Non-visible minority	44	36	8	8	4	80	12	406
2018	Visible minority	33	26	18	10	13	59	23	45
2018	Non-visible minority	36	36	9	14	5	72	18	261
2017	Visible minority	18	44	12	7	20	62	27	41
2017	Non-visible minority	32	40	11	9	8	72	17	266

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	44	38	16	1	0	1	83	1	83
2019	Non-visible minority	51	34	9	3	2	0	86	5	404
2018	Visible minority	46	28	17	2	6	0	74	8	45
2018	Non-visible minority	49	34	10	4	3	0	83	7	259
2017	Visible minority	56	31	4	0	8	0	87	8	41
2017	Non-visible minority	46	41	7	5	1	0	87	5	265
2014	Visible minority	61	22	13	2	2	0	83	4	43
2014	Non-visible minority	56	31	9	2	2	0	87	4	255
2011	Visible minority	60	34	2	2	2	0	93	4	44
2011	Non-visible minority	51	39	6	2	2	0	90	4	257

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	34	39	12	7	6	1	74	14	82
2019	Non-visible minority	43	36	8	8	4	0	80	12	406
2018	Visible minority	29	30	18	16	6	0	60	22	45
2018	Non-visible minority	36	37	10	11	5	0	73	16	259
2017	Visible minority	31	42	13	2	11	0	74	13	41
2017	Non-visible minority	37	39	11	10	3	0	76	13	265
2014	Visible minority	36	33	17	7	7	0	69	14	43
2014	Non-visible minority	32	44	10	9	4	1	77	13	255
2011	Visible minority	31	46	11	7	5	0	77	11	44
2011	Non-visible minority	39	39	10	7	4	0	79	12	257

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	37	41	8	9	4	1	79	12	82
2019	Non-visible minority	45	32	12	8	3	0	77	11	406
2018	Visible minority	29	26	23	15	8	0	54	23	45
2018	Non-visible minority	37	30	16	10	6	1	67	16	259
2017	Visible minority	31	33	16	7	13	0	65	20	41
2017	Non-visible minority	37	38	12	9	5	0	75	13	265
2014	Visible minority	36	29	17	9	9	0	65	18	43
2014	Non-visible minority	36	41	10	8	4	0	78	12	255

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	38	35	14	7	4	2	0	75	11	81
2019	Non-visible minority	39	41	11	6	2	1	1	81	8	404
2018	Visible minority	34	17	36	6	6	0	0	52	13	45
2018	Non-visible minority	31	32	19	11	6	1	1	64	17	260
2017	Visible minority	38	34	9	7	13	0	0	71	20	41
2017	Non-visible minority	36	37	13	10	5	0	0	73	15	265
2014	Visible minority	41	34	13	9	4	0	0	74	13	43
2014	Non-visible minority	39	42	11	5	2	0	0	82	7	254
2011	Visible minority	32	37	18	2	11	0	0	68	14	44
2011	Non-visible minority	44	40	10	4	2	1	0	84	6	257

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	52	28	7	8	3	1	82	11	82
2019	Non-visible minority	46	37	8	4	4	0	84	9	407
2018	Visible minority	42	30	9	12	6	0	72	19	45
2018	Non-visible minority	38	36	12	9	4	0	74	14	261
2017	Visible minority	33	39	16	5	8	0	72	13	41
2017	Non-visible minority	36	40	12	8	3	0	77	11	264
2014	Visible minority	43	34	13	7	4	0	76	11	43
2014	Non-visible minority	37	43	12	4	4	0	80	8	255
2011	Visible minority	44	45	4	4	2	0	89	7	44
2011	Non-visible minority	43	40	10	4	2	0	84	7	256
2008	Visible minority	31	42	8	4	15	0	73	19	26
2008	Non-visible minority	35	41	12	7	5	0	76	12	173

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	34	36	12	11	6	1	0	71	17	82
2019	Non-visible minority	28	31	21	11	8	1	0	59	19	407
2018	Visible minority	31	22	27	11	9	0	0	53	20	46
2018	Non-visible minority	24	29	23	12	13	0	0	52	25	261
2017	Visible minority	30	35	36	0	0	0	0	64	0	41
2017	Non-visible minority	28	35	19	10	8	0	0	63	18	266
2014	Visible minority	52	22	13	6	6	0	0	74	13	43
2014	Non-visible minority	36	31	16	10	6	0	0	67	16	255
2011	Visible minority	27	48	16	9	0	0	0	75	9	44
2011	Non-visible minority	35	38	16	6	4	0	0	74	10	255
2008	Visible minority	35	35	15	8	4	0	4	72	12	26
2008	Non-visible minority	33	38	13	12	5	0	0	71	16	173

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	17	29	28	19	3	1	1	23	48	82
2019	Non-visible minority	13	29	33	18	6	1	0	24	42	408
2018	Visible minority	11	34	31	16	6	0	2	22	46	45
2018	Non-visible minority	13	32	33	15	5	0	1	20	46	258
2017	Visible minority	11	21	34	22	2	0	10	27	36	41
2017	Non-visible minority	14	24	37	15	6	1	2	22	39	265
2014	Visible minority	17	23	34	11	10	2	2	22	42	43
2014	Non-visible minority	11	19	42	20	7	1	1	28	30	255
2011	Visible minority	11	29	43	11	5	0	0	16	41	44
2011	Non-visible minority	7	19	43	20	9	0	2	30	26	255
2008	Visible minority	12	27	31	23	0	0	8	25	42	26
2008	Non-visible minority	17	23	39	13	5	1	3	19	41	173

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	11	24	22	23	8	7	5	36	40	83
2019	Non-visible minority	10	19	31	22	14	3	1	37	30	407
2018	Visible minority	19	25	34	14	5	2	2	19	46	45
2018	Non-visible minority	17	34	23	13	9	3	1	23	53	259
2017	Visible minority	18	24	24	19	4	0	10	26	47	41
2017	Non-visible minority	12	26	30	14	12	3	3	28	40	265
2014	Visible minority	9	18	38	19	15	2	0	34	27	43
2014	Non-visible minority	8	16	33	23	15	2	3	40	25	255
2011	Visible minority	11	4	41	16	14	9	4	34	18	44
2011	Non-visible minority	2	14	27	31	20	3	3	55	17	256
2008	Visible minority	4	27	23	27	12	4	4	42	33	26
2008	Non-visible minority	11	24	30	18	14	1	2	33	36	173

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	14	26	28	19	6	1	6	27	43	83
2019	Non-visible minority	11	20	29	25	13	1	1	39	32	407
2018	Visible minority	14	21	39	20	0	7	0	21	37	43
2018	Non-visible minority	12	22	34	19	10	2	1	29	35	260
2017	Visible minority	14	9	42	19	5	0	12	26	26	41
2017	Non-visible minority	13	25	31	21	8	0	3	30	39	265
2014	Visible minority	23	22	26	13	15	2	0	28	45	43
2014	Non-visible minority	15	31	34	12	6	1	1	19	47	255
2011	Visible minority	13	27	34	16	9	0	0	25	41	44
2011	Non-visible minority	8	17	31	28	11	2	3	41	26	256
2008	Visible minority	8	23	35	19	0	0	15	23	36	26
2008	Non-visible minority	16	15	35	19	9	3	3	30	33	172

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	19	23	22	23	7	2	3	32	45	83
2019	Non-visible minority	15	27	32	17	7	1	0	25	43	407
2018	Visible minority	23	20	37	13	2	0	4	16	46	45
2018	Non-visible minority	16	28	34	15	6	1	0	22	44	257
2017	Visible minority	12	21	27	17	11	0	13	32	38	39
2017	Non-visible minority	11	29	29	18	11	0	2	29	41	262
2014	Visible minority	9	23	33	16	17	0	2	34	33	42
2014	Non-visible minority	10	20	37	24	7	1	1	32	31	253
2011	Visible minority	9	16	48	18	9	0	0	27	25	44
2011	Non-visible minority	4	12	44	27	10	1	2	38	16	255
2008	Visible minority	4	12	46	23	0	4	12	27	18	26
2008	Non-visible minority	9	24	32	25	9	1	1	35	33	173

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	22	17	20	20	12	3	6	36	42	83
2019	Non-visible minority	12	23	31	19	12	2	2	32	36	406
2018	Visible minority	31	15	29	10	8	2	4	19	49	45
2018	Non-visible minority	19	30	27	15	5	2	2	21	50	258
2017	Visible minority	24	22	33	14	2	0	4	17	48	41
2017	Non-visible minority	19	23	25	18	9	2	5	29	45	264
2014	Visible minority	22	17	27	19	13	2	0	33	40	43
2014	Non-visible minority	13	23	29	21	10	1	2	33	37	254
2011	Visible minority	9	32	27	21	7	2	2	29	43	44
2011	Non-visible minority	6	14	34	26	14	2	3	43	22	257
2008	Visible minority	4	15	38	23	12	0	8	38	21	26
2008	Non-visible minority	14	20	30	20	10	2	3	33	36	172

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	21	15	24	19	7	5	8	31	42	83
2019	Non-visible minority	13	23	28	22	10	3	1	33	37	407
2018	Visible minority	35	32	20	5	2	4	2	7	71	45
2018	Non-visible minority	31	29	22	9	4	1	3	13	63	256
2017	Visible minority	31	30	23	5	5	2	4	10	65	41
2017	Non-visible minority	27	27	21	11	7	1	5	19	58	264
2014	Visible minority	11	11	35	19	17	2	4	39	24	43
2014	Non-visible minority	7	20	29	24	13	3	4	40	29	254
2011	Visible minority	9	16	32	21	11	7	4	36	28	44
2011	Non-visible minority	5	15	25	30	18	2	5	52	22	256
2008	Visible minority	15	15	31	27	0	0	12	30	35	26
2008	Non-visible minority	18	33	23	17	6	1	2	23	53	173

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	11	23	35	17	5	4	6	24	38	83
2019	Non-visible minority	8	19	35	23	12	1	2	36	28	406
2018	Visible minority	20	14	36	20	6	2	2	27	35	44
2018	Non-visible minority	10	30	32	18	6	2	1	25	42	259
2017	Visible minority	22	20	36	14	2	2	4	17	44	41
2017	Non-visible minority	11	23	35	20	6	2	4	27	36	264
2014	Visible minority	25	15	21	19	15	4	0	36	42	43
2014	Non-visible minority	13	20	39	17	8	2	1	26	34	255

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	4	3	30	34	23	0	6	61	7	83
2019	Non-visible minority	3	8	19	38	31	1	0	69	11	407

Top of Page

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	77	12	2	3	4	1	1	91	7	82
2019	Non-visible minority	73	17	4	3	2	1	0	90	5	408
2017	Visible minority	71	20	4	4	0	0	0	91	4	41
2017	Non-visible minority	72	19	4	4	1	0	0	91	5	266
2014	Visible minority	74	15	4	4	2	0	0	90	7	43
2014	Non-visible minority	72	20	3	5	1	0	0	91	6	255
2011	Visible minority	73	18	7	2	0	0	0	91	2	44
2011	Non-visible minority	70	21	3	4	1	0	0	91	5	257
2008	Visible minority	62	35	4	0	0	0	0	96	0	26
2008	Non-visible minority	71	18	2	5	1	1	1	91	6	173

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	31	25	19	9	6	7	2	63	16	82
2019	Non-visible minority	36	30	12	6	4	5	6	74	12	408
2018	Visible minority	11	26	33	11	8	0	11	42	21	46
2018	Non-visible minority	28	34	12	10	4	8	5	71	16	260
2017	Visible minority	27	18	22	16	13	5	0	47	30	41
2017	Non-visible minority	32	26	14	8	5	7	8	68	15	265
2014	Visible minority	47	18	8	9	13	2	2	68	23	43
2014	Non-visible minority	35	28	13	11	4	4	5	70	15	255

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	46	27	11	5	7	2	0	76	13	81
2019	Non-visible minority	56	28	7	6	3	1	0	85	8	408
2018	Visible minority	40	24	11	19	4	2	0	65	23	46
2018	Non-visible minority	53	27	8	8	4	1	0	80	12	260
2017	Visible minority	42	24	12	16	6	0	0	66	22	41
2017	Non-visible minority	49	35	8	5	2	1	0	85	7	266
2014	Visible minority	52	22	9	9	9	0	0	74	17	43
2014	Non-visible minority	46	32	9	8	4	0	1	79	12	255

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	57	28	9	4	3	0	85	6	82
2019	Non-visible minority	64	26	4	4	2	1	90	6	407
2018	Visible minority	48	22	16	15	0	0	70	15	46
2018	Non-visible minority	57	31	4	5	3	0	89	7	257
2017	Visible minority	33	35	9	12	11	0	69	22	41
2017	Non-visible minority	53	35	5	6	1	0	88	7	265
2014	Visible minority	51	30	12	4	2	0	81	6	44
2014	Non-visible minority	52	34	6	5	2	0	87	7	255

Question 23. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	49	36	5	6	4	1	0	85	10	82
2019	Non-visible minority	55	32	6	4	2	1	1	89	5	407
2018	Visible minority	39	29	13	16	2	0	0	68	18	46
2018	Non-visible minority	49	36	7	4	3	1	0	85	7	259

Top of Page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	57	18	18	2	1	1	3	78	4	83
2019	Non-visible minority	63	23	9	2	1	1	1	88	3	408

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	44	28	11	10	6	1	1	73	16	83
2019	Non-visible minority	51	29	7	7	3	2	1	82	10	408
2018	Visible minority	31	30	14	13	13	0	0	61	25	45
2018	Non-visible minority	42	30	10	11	6	1	0	73	17	261
2017	Visible minority	37	32	15	5	8	2	0	71	13	41
2017	Non-visible minority	40	37	8	8	7	0	0	77	15	266
2014	Visible minority	50	29	12	8	0	0	0	79	8	44
2014	Non-visible minority	40	38	11	6	4	2	0	79	10	255
2011	Visible minority	34	36	11	14	5	0	0	71	18	44
2011	Non-visible minority	38	35	10	9	7	1	0	74	16	257
2008	Visible minority	38	31	15	8	8	0	0	69	15	26
2008	Non-visible minority	39	33	10	8	9	1	0	73	17	173

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	54	19	12	6	6	1	1	75	13	82
2019	Non-visible minority	55	28	7	6	3	1	1	84	8	407
2018	Visible minority	38	29	11	8	11	4	0	69	20	45
2018	Non-visible minority	50	31	8	3	6	2	0	82	9	259
2017	Visible minority	52	20	11	7	8	2	0	73	16	41
2017	Non-visible minority	50	27	11	5	4	2	0	80	9	266
2014	Visible minority	56	24	12	0	6	2	0	81	7	44
2014	Non-visible minority	53	26	9	4	4	3	1	82	8	255
2011	Visible minority	39	30	20	5	7	0	0	68	11	44
2011	Non-visible minority	46	28	9	7	8	1	0	75	15	257
2008	Visible minority	38	19	15	4	19	4	0	60	24	26
2008	Non-visible minority	43	29	9	10	5	5	0	75	16	173

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	56	19	6	13	4	1	1	76	17	83
2019	Non-visible minority	56	26	9	4	3	1	0	83	8	407
2018	Visible minority	43	23	15	6	11	0	2	67	17	45
2018	Non-visible minority	45	33	9	8	5	1	0	79	13	259
2017	Visible minority	47	25	13	4	8	2	0	73	13	41
2017	Non-visible minority	50	31	8	7	4	0	0	81	11	265
2014	Visible minority	58	26	8	2	6	0	0	83	9	44
2014	Non-visible minority	50	29	9	6	4	2	0	81	10	255
2011	Visible minority	39	32	4	20	5	0	0	71	25	44
2011	Non-visible minority	38	35	8	9	9	1	0	74	18	257
2008	Visible minority	35	31	12	8	12	4	0	68	20	26
2008	Non-visible minority	46	27	6	12	9	1	0	74	20	173

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	86	7	2	0	3	1	0	95	3	82
2019	Non-visible minority	84	9	4	1	1	0	1	94	2	406
2017	Visible minority	82	13	2	0	2	0	0	95	2	41
2017	Non-visible minority	82	12	3	1	1	0	1	95	3	266
2014	Visible minority	81	11	6	2	0	0	0	92	2	44
2014	Non-visible minority	81	13	3	1	1	0	0	95	2	255
2011	Visible minority	73	23	0	2	0	0	2	98	2	44
2011	Non-visible minority	81	14	2	1	1	0	0	96	2	256
2008	Visible minority	65	31	4	0	0	0	0	96	0	26
2008	Non-visible minority	83	9	2	3	2	0	1	92	5	173

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	60	22	6	4	5	2	1	85	9	82
2019	Non-visible minority	57	20	9	6	4	1	2	81	10	408
2017	Visible minority	44	20	13	7	7	7	2	71	15	40
2017	Non-visible minority	52	27	7	6	1	1	5	84	8	266
2014	Visible minority	55	17	12	4	4	2	4	78	9	44
2014	Non-visible minority	45	27	10	3	4	5	5	80	8	255
2011	Visible minority	36	27	13	7	9	5	3	68	17	44
2011	Non-visible minority	42	29	12	7	6	2	3	74	14	257

Question 30. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	56	24	5	7	4	2	1	84	11	83
2019	Non-visible minority	70	18	6	2	2	2	0	89	5	408
2018	Visible minority	50	18	7	8	13	2	2	71	22	45
2018	Non-visible minority	58	22	9	5	5	1	0	82	10	258
2017	Visible minority	51	16	18	4	11	0	0	67	15	41
2017	Non-visible minority	61	23	7	2	3	3	1	87	6	266

Question 31. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	52	22	10	5	10	1	1	75	15	83
2019	Non-visible minority	58	28	8	4	2	1	0	86	7	407
2018	Visible minority	34	37	2	9	17	2	0	72	26	45
2018	Non-visible minority	52	24	10	6	7	1	1	77	13	261
2017	Visible minority	49	20	9	9	10	2	0	71	20	41
2017	Non-visible minority	55	23	10	7	5	0	0	79	12	266
2014	Visible minority	57	20	15	2	6	0	0	77	8	44
2014	Non-visible minority	52	30	10	5	4	0	0	82	9	255

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	25	28	16	26	0	6	0	56	27	19
2019	Non-visible minority	25	49	10	6	4	3	4	78	10	127

Top of Page

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	37	30	9	8	5	10	1	76	15	83
2019	Non-visible minority	42	38	10	5	2	3	0	82	7	405
2018	Visible minority	29	24	16	19	4	9	0	57	26	44
2018	Non-visible minority	35	35	14	9	2	5	0	73	12	260
2017	Visible minority	37	29	13	9	11	0	0	66	21	41
2017	Non-visible minority	30	38	16	8	5	3	0	70	13	266
2014	Visible minority	32	35	21	0	6	6	0	71	7	44
2014	Non-visible minority	26	40	13	10	5	6	1	71	15	255
2011	Visible minority	21	37	16	4	7	16	0	68	13	44
2011	Non-visible minority	24	38	15	11	8	3	0	64	20	255

Question 35. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	36	36	13	6	6	2	0	74	12	83
2019	Non-visible minority	38	39	10	8	3	2	0	79	12	404
2018	Visible minority	23	30	21	16	6	4	0	55	23	44
2018	Non-visible minority	32	29	17	15	5	2	0	63	20	260
2017	Visible minority	40	20	15	14	11	0	0	60	25	41
2017	Non-visible minority	27	34	16	13	7	2	1	63	20	266
2014	Visible minority	31	31	21	11	4	2	0	64	15	44
2014	Non-visible minority	24	40	18	10	6	2	0	65	17	254
2011	Visible minority	21	39	27	0	9	5	0	62	9	44
2011	Non-visible minority	31	38	12	12	5	2	0	70	17	257
2008	Visible minority	35	27	19	8	4	8	0	67	13	26
2008	Non-visible minority	27	38	13	13	8	2	0	65	21	173

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	28	33	18	10	6	6	0	64	17	83
2019	Non-visible minority	30	37	15	11	4	3	0	70	15	403
2018	Visible minority	16	30	23	20	6	5	0	48	28	44
2018	Non-visible minority	23	30	22	15	8	3	0	54	23	257
2017	Visible minority	32	27	15	12	11	2	0	61	23	41
2017	Non-visible minority	20	33	22	16	7	2	1	54	24	266
2014	Visible minority	27	28	23	11	6	4	0	58	18	44
2014	Non-visible minority	15	44	16	15	6	2	0	61	22	255
2011	Visible minority	19	41	22	4	5	9	0	65	10	44
2011	Non-visible minority	27	41	16	9	3	3	0	71	12	257
2008	Visible minority	15	50	12	8	4	12	0	74	13	26
2008	Non-visible minority	17	39	17	16	9	3	0	57	25	173

Question 37. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	33	33	16	9	7	2	0	67	16	82
2019	Non-visible minority	26	43	13	11	5	2	0	70	17	406
2018	Visible minority	11	47	17	17	8	0	0	58	26	44
2018	Non-visible minority	19	39	14	18	9	1	0	59	27	260
2017	Visible minority	30	37	13	11	9	0	0	67	20	41
2017	Non-visible minority	23	39	20	12	4	1	0	64	16	266
2014	Visible minority	31	22	17	19	6	4	0	56	27	44
2014	Non-visible minority	19	36	18	17	7	3	1	56	25	254
2011	Visible minority	16	30	29	14	7	5	0	48	21	44
2011	Non-visible minority	23	41	12	14	7	2	0	66	22	257
2008	Visible minority	31	23	19	8	19	0	0	54	27	26
2008	Non-visible minority	18	36	13	21	12	1	0	54	33	173

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	45	36	11	5	3	0	0	81	8	83
2019	Non-visible minority	49	28	14	4	1	4	0	81	5	407

Top of Page

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	37	39	11	10	2	1	77	12	83
2019	Non-visible minority	31	45	13	7	2	1	78	9	408
2018	Visible minority	25	50	8	13	4	0	75	17	45
2018	Non-visible minority	28	45	14	10	1	1	75	11	259
2017	Visible minority	29	44	12	7	7	2	75	14	41
2017	Non-visible minority	31	48	12	7	1	0	79	8	265
2014	Visible minority	31	42	14	4	6	2	74	11	44
2014	Non-visible minority	30	43	13	9	2	2	75	11	255
2011	Visible minority	25	48	16	5	2	4	76	7	44
2011	Non-visible minority	35	46	8	5	2	3	84	8	255

Question 40. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	23	30	19	20	5	4	0	55	25	82
2019	Non-visible minority	19	40	19	15	5	3	0	61	20	404

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	30	37	10	9	8	6	0	71	18	83
2019	Non-visible minority	35	32	14	10	3	3	2	71	14	407
2018	Visible minority	24	29	14	25	6	0	2	54	32	45
2018	Non-visible minority	27	36	10	18	5	4	1	65	24	261
2017	Visible minority	32	25	18	20	5	0	0	58	24	41
2017	Non-visible minority	31	33	9	14	7	3	2	68	22	266
2014	Visible minority	42	37	8	4	6	2	0	81	11	44
2014	Non-visible minority	37	37	10	6	5	3	1	78	12	255
2011	Visible minority	28	36	5	12	9	9	2	72	23	44
2011	Non-visible minority	37	31	10	9	5	5	2	74	16	255
2008	Visible minority	38	27	19	0	4	8	4	74	4	26
2008	Non-visible minority	34	29	13	12	6	5	1	67	19	172

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	30	29	21	12	4	4	61	16	82
2019	Non-visible minority	33	36	21	5	2	2	71	8	406
2018	Visible minority	22	23	26	23	4	2	45	28	43
2018	Non-visible minority	24	39	25	8	2	2	64	10	257

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	25	23	13	10	12	14	4	57	26	83
2019	Non-visible minority	22	23	18	10	9	12	5	55	24	407
2018	Visible minority	18	19	18	15	22	6	2	41	40	45
2018	Non-visible minority	14	22	22	14	10	13	3	44	30	260
2017	Visible minority	22	16	20	16	24	2	0	39	41	41
2017	Non-visible minority	16	17	18	13	12	17	8	44	33	266
2014	Visible minority	19	20	16	13	17	13	2	46	35	44
2014	Non-visible minority	12	21	16	17	13	17	5	42	38	255
2011	Visible minority	5	9	28	4	18	31	4	22	35	44
2011	Non-visible minority	10	20	18	15	13	15	9	39	36	257

Question 44. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	31	30	17	12	7	2	62	20	83
2019	Non-visible minority	31	37	16	10	3	2	70	14	406
2018	Visible minority	17	20	19	22	15	6	40	40	45
2018	Non-visible minority	23	29	21	16	8	3	53	25	258
2017	Visible minority	35	21	15	9	21	0	55	29	41
2017	Non-visible minority	29	34	14	12	6	6	67	18	265
2014	Visible minority	34	32	15	6	9	4	69	15	44
2014	Non-visible minority	32	37	17	8	4	2	70	12	255
2011	Visible minority	25	34	18	4	16	2	60	21	44
2011	Non-visible minority	37	37	8	10	6	2	76	16	257
2008	Visible minority	27	46	8	8	8	4	76	16	26
2008	Non-visible minority	32	33	10	12	7	5	69	20	172

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	30	29	10	19	11	2	0	60	30	83
2019	Non-visible minority	29	30	13	12	10	4	3	63	23	407
2018	Visible minority	16	20	20	21	15	4	4	39	39	45
2018	Non-visible minority	22	28	15	18	14	2	1	51	34	261
2017	Visible minority	23	20	12	22	23	0	0	43	45	41
2017	Non-visible minority	20	28	15	14	17	6	1	51	33	266
2014	Visible minority	31	14	19	17	13	4	2	48	32	44
2014	Non-visible minority	18	25	16	22	14	2	2	45	39	255
2011	Visible minority	16	18	14	20	30	2	0	35	51	44
2011	Non-visible minority	19	27	16	21	14	2	2	47	36	256
2008	Visible minority	16	28	12	16	24	0	4	46	42	25
2008	Non-visible minority	16	35	17	15	12	2	2	54	28	173

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	48	24	12	9	4	1	3	75	13	83
2019	Non-visible minority	49	24	13	6	4	1	2	75	11	408

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	59	12	11	2	6	5	5	78	9	83
2019	Non-visible minority	60	11	6	4	5	1	13	83	10	408

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	44	19	19	9	5	3	1	66	14	83
2019	Non-visible minority	53	25	12	4	1	2	3	82	5	407

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	38	16	18	10	10	3	5	59	22	83
2019	Non-visible minority	49	19	14	7	3	3	4	74	10	405

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	60	16	7	1	8	2	5	82	10	82
2019	Non-visible minority	68	11	7	3	3	2	6	85	7	407

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	70	16	5	2	0	4	2	92	3	82
2019	Non-visible minority	77	9	5	2	2	1	4	91	4	408

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	64	10	6	3	10	6	1	80	13	83
2019	Non-visible minority	86	4	3	1	1	2	3	95	2	406

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	77	10	1	3	2	3	4	94	5	83
2019	Non-visible minority	84	4	3	1	1	2	5	95	2	404

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	21	45	18	8	5	4	68	13	82
2019	Non-visible minority	30	44	14	7	2	3	76	10	407
2018	Visible minority	12	40	20	17	6	4	55	24	45
2018	Non-visible minority	24	39	22	8	5	2	65	13	261
2017	Visible minority	21	40	18	9	9	2	63	19	41
2017	Non-visible minority	26	40	17	10	5	2	68	15	265

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	30	35	12	11	8	4	67	20	83
2019	Non-visible minority	40	42	10	4	2	2	84	6	406
2018	Visible minority	35	39	11	6	6	2	76	13	45
2018	Non-visible minority	39	42	11	6	1	2	83	7	261
2017	Visible minority	35	36	15	9	4	0	71	14	41
2017	Non-visible minority	46	38	7	5	1	3	87	6	265
2014	Visible minority	47	24	10	9	11	0	71	19	44
2014	Non-visible minority	51	30	12	3	2	2	83	5	255
2011	Visible minority	32	43	11	2	7	5	79	9	44
2011	Non-visible minority	47	37	8	5	2	1	85	7	257

Question 49. My department or agency implements activities and practices that support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	33	23	23	14	2	5	0	59	17	82
2019	Non-visible minority	46	35	13	3	1	3	0	83	4	405
2018	Visible minority	30	34	20	7	4	4	0	67	12	45
2018	Non-visible minority	39	42	10	3	0	5	0	86	4	257
2017	Visible minority	38	38	11	2	11	0	0	75	13	41
2017	Non-visible minority	46	33	11	2	1	6	1	85	3	264
2014	Visible minority	46	24	14	4	11	0	0	71	15	44
2014	Non-visible minority	54	30	10	1	1	4	0	87	2	255

Question 50. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	41	42	7	6	3	1	84	9	82
2019	Non-visible minority	56	35	5	2	1	1	92	4	408
2018	Visible minority	43	30	15	4	6	2	74	11	45
2018	Non-visible minority	46	40	6	5	2	0	87	7	261
2017	Visible minority	41	39	16	2	2	0	80	4	41
2017	Non-visible minority	49	38	8	3	2	0	87	5	266
2014	Visible minority	56	23	12	2	6	0	79	9	44
2014	Non-visible minority	59	30	6	3	2	0	89	5	254
2011	Visible minority	48	29	14	2	5	2	79	7	44
2011	Non-visible minority	51	36	7	5	2	0	86	7	257
2008	Visible minority	50	35	4	4	8	0	85	12	26
2008	Non-visible minority	50	34	9	3	3	1	85	6	173

Question 51. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	39	37	10	6	7	1	77	13	83
2019	Non-visible minority	42	33	11	9	5	1	75	13	408
2018	Visible minority	26	33	20	8	13	0	59	21	45
2018	Non-visible minority	32	33	19	9	6	2	66	15	261
2017	Visible minority	33	33	13	9	11	0	66	20	41
2017	Non-visible minority	40	29	14	10	7	1	69	17	264
2014	Visible minority	49	24	10	6	11	0	73	17	44
2014	Non-visible minority	38	38	13	7	3	0	77	10	255
2011	Visible minority	35	38	11	7	9	0	73	16	44
2011	Non-visible minority	42	37	11	6	3	0	80	9	257

Question 52. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	36	39	12	7	5	1	76	12	82
2019	Non-visible minority	45	33	10	8	4	0	78	12	405
2018	Visible minority	31	34	16	4	15	0	66	19	45
2018	Non-visible minority	34	32	18	10	5	1	66	15	258
2017	Visible minority	32	39	11	7	12	0	70	18	40
2017	Non-visible minority	38	36	11	8	6	1	74	14	265
2014	Visible minority	47	28	10	6	9	0	75	15	44
2014	Non-visible minority	37	40	11	8	3	1	78	11	255
2011	Visible minority	32	41	7	18	2	0	73	20	44
2011	Non-visible minority	42	38	10	7	3	0	80	10	257
2008	Visible minority	42	31	4	15	8	0	73	23	26
2008	Non-visible minority	39	34	10	10	5	2	75	15	173

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	30	28	16	8	15	2	1	60	24	83
2019	Non-visible minority	38	26	14	10	9	3	0	66	19	406
2018	Visible minority	25	23	16	9	21	6	0	51	32	45
2018	Non-visible minority	28	25	19	16	10	2	0	54	27	260
2017	Visible minority	20	31	20	9	19	0	0	51	29	41
2017	Non-visible minority	32	23	16	16	10	2	0	56	27	266
2014	Visible minority	30	28	19	10	11	0	2	59	22	44
2014	Non-visible minority	34	23	15	15	9	4	0	60	25	254
2011	Visible minority	32	20	23	11	14	0	0	52	25	44
2011	Non-visible minority	38	24	14	12	8	4	1	65	21	257
2008	Visible minority	27	27	12	8	19	8	0	58	29	26
2008	Non-visible minority	33	20	16	16	12	3	0	55	28	172

Top of Page

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2019	Visible minority	36	24	40	83
2019	Non-visible minority	38	26	35	408
2018	Visible minority	44	14	42	45
2018	Non-visible minority	44	21	34	260
2017	Visible minority	54	22	24	41
2017	Non-visible minority	44	25	31	266
2014	Visible minority	42	13	45	44
2014	Non-visible minority	41	23	36	255
2011	Visible minority	59	11	30	44
2011	Non-visible minority	41	23	36	257

Question 55. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2019	Visible minority	4	7	68	4	14	4	29
2019	Non-visible minority	7	19	55	6	7	7	157
2018	Visible minority	0	20	59	0	16	5	19
2018	Non-visible minority	7	21	59	3	4	6	116
2017	Visible minority	0	17	51	0	15	16	22
2017	Non-visible minority	6	13	69	5	3	3	121
2014	Visible minority	0	5	70	10	9999	16	19
2014	Non-visible minority	4	17	64	10	9999	6	104
2011	Visible minority	0	16	61	4	9999	20	26
2011	Non-visible minority	6	20	66	5	9999	3	106

Top of Page

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	27	43	10	7	5	4	3	76	13	83
2019	Non-visible minority	34	44	8	9	2	1	3	81	11	406

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	47	21	8	5	4	10	5	80	10	82
2019	Non-visible minority	54	24	9	3	1	6	3	86	4	407

Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	16	84	83
2019	Non-visible minority	10	90	407
2018	Visible minority	28	72	46
2018	Non-visible minority	11	89	261

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	49	51	12
2019	Non-visible minority	68	32	41

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2019	Visible minority	100	12
2019	Non-visible minority	100	41
2018	Visible minority	100	13
2018	Non-visible minority	100	30

Question 59g. From whom did you experience harassment on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	0	100	12
2019	Non-visible minority	0	100	41

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	42	58	12
2019	Non-visible minority	25	75	40

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	42	58	12
2019	Non-visible minority	48	52	40
2018	Visible minority	55	45	13
2018	Non-visible minority	41	59	30

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	No (%)	Total responses
2019	Visible minority	100	12
2019	Non-visible minority	100	40
2018	Visible minority	100	13
2018	Non-visible minority	100	30

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	49	51	12
2019	Non-visible minority	40	60	40
2018	Visible minority	40	60	13
2018	Non-visible minority	41	59	30

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	54	46	11
2019	Non-visible minority	27	73	40
2018	Visible minority	51	49	13
2018	Non-visible minority	22	78	30

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	21	79	81
2019	Non-visible minority	16	84	406

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	15	10	24	5	6	29	11	41	18	82
2019	Non-visible minority	17	11	18	5	3	32	13	52	15	408
2018	Visible minority	9	9	29	15	4	30	4	27	30	45
2018	Non-visible minority	14	12	23	4	3	37	7	47	11	261
2017	Visible minority	21	9	15	16	9	19	11	43	36	41
2017	Non-visible minority	13	12	17	6	5	37	10	47	20	265
2014	Visible minority	19	17	17	6	13	21	6	50	26	44
2014	Non-visible minority	17	10	15	6	4	38	11	53	18	255

Question 65. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	31	17	19	10	1	19	2	61	14	83
2019	Non-visible minority	33	30	16	4	1	15	2	75	6	408
2018	Visible minority	20	28	21	9	9	13	0	56	20	44
2018	Non-visible minority	24	34	23	4	3	12	1	66	7	261
2017	Visible minority	26	22	16	11	7	9	8	59	22	41
2017	Non-visible minority	22	26	20	7	4	19	1	60	14	265
2014	Visible minority	29	19	26	4	9	13	0	56	15	44
2014	Non-visible minority	23	26	18	5	4	21	3	64	11	254
2011	Visible minority	28	16	18	9	5	25	0	58	18	44
2011	Non-visible minority	31	31	18	4	2	14	0	72	7	257

Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	13	87	83
2019	Non-visible minority	3	97	407
2018	Visible minority	17	83	45
2018	Non-visible minority	4	96	260

Question 67a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	46	54	11
2019	Non-visible minority	36	64	14

Question 67c. From whom did you experience discrimination on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	0	100	11
2019	Non-visible minority	0	100	14

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	0	100	11
2019	Non-visible minority	0	100	14

Question 67g. From whom did you experience discrimination on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	0	100	11
2019	Non-visible minority	0	100	14

Question 68b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	46	54	11
2019	Non-visible minority	0	100	14

Question 68c. Please indicate the type of discrimination you experienced. Colour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	53	47	11
2019	Non-visible minority	0	100	14

Question 68g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	0	100	11
2019	Non-visible minority	0	100	14

Question 68k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	0	100	11
2019	Non-visible minority	0	100	14

Question 69c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	0	100	10
2019	Non-visible minority	0	100	14

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	15	85	82
2019	Non-visible minority	6	94	407

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	15	10	26	2	4	28	15	44	11	81
2019	Non-visible minority	18	12	18	1	1	39	10	59	5	407
2018	Visible minority	11	6	23	5	7	42	6	34	22	44
2018	Non-visible minority	15	13	23	1	2	41	6	52	5	260
2017	Visible minority	19	11	13	5	2	37	13	60	14	41
2017	Non-visible minority	14	9	17	2	1	47	9	54	7	264
2014	Visible minority	19	22	13	11	6	17	13	58	24	44
2014	Non-visible minority	14	11	15	2	1	46	11	58	7	255

Question 73. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	29	19	18	5	3	21	6	65	10	82
2019	Non-visible minority	35	28	15	2	1	18	2	78	3	408
2018	Visible minority	20	27	15	5	9	23	2	62	18	45
2018	Non-visible minority	28	30	22	1	2	15	2	70	3	259
2017	Visible minority	24	34	9	5	2	18	8	79	9	41
2017	Non-visible minority	30	28	18	3	1	18	2	73	5	266
2014	Visible minority	29	31	8	13	6	11	2	68	22	44
2014	Non-visible minority	30	25	16	3	2	22	2	72	7	255
2011	Visible minority	28	27	23	9	5	9	0	60	15	44
2011	Non-visible minority	41	31	14	2	1	12	0	81	3	257

Top of Page

Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	28	30	16	9	16	2	59	25	83
2019	Non-visible minority	28	30	20	8	13	1	58	21	408
2018	Visible minority	31	30	22	6	8	2	63	15	45
2018	Non-visible minority	24	32	21	12	10	1	56	23	261
2017	Visible minority	24	18	23	10	17	9	45	29	39
2017	Non-visible minority	28	25	20	14	12	2	54	26	265

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	20	25	20	17	17	1	46	34	83
2019	Non-visible minority	13	23	28	23	13	0	36	36	407
2018	Visible minority	8	17	33	24	17	0	25	41	45
2018	Non-visible minority	9	19	35	21	16	0	28	37	261
2017	Visible minority	20	14	21	27	13	6	35	43	41
2017	Non-visible minority	12	23	28	20	17	0	34	37	266

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	20	24	12	26	16	0	2	46	42	83
2019	Non-visible minority	17	24	28	17	13	1	0	41	31	405
2018	Visible minority	10	24	36	14	15	0	0	34	29	44
2018	Non-visible minority	9	26	26	22	15	1	0	36	38	260
2017	Visible minority	13	28	16	16	21	0	6	44	39	40
2017	Non-visible minority	16	25	25	18	15	0	0	42	33	266

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	22	27	13	17	17	0	4	51	35	83
2019	Non-visible minority	15	25	24	21	13	1	0	41	34	407
2018	Visible minority	10	18	23	18	30	0	0	28	49	44
2018	Non-visible minority	10	22	25	25	17	1	0	32	43	261
2017	Visible minority	18	12	15	27	22	0	6	32	52	41
2017	Non-visible minority	12	26	21	24	17	0	0	38	41	264

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	34	30	12	9	12	0	2	66	21	82
2019	Non-visible minority	33	28	16	13	8	1	1	62	22	407
2018	Visible minority	12	32	23	17	14	0	2	45	31	45
2018	Non-visible minority	26	29	21	11	9	1	2	58	20	258
2017	Visible minority	25	24	25	14	7	0	6	51	22	40
2017	Non-visible minority	28	29	20	7	8	0	8	62	17	265

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	28	30	17	10	14	0	1	58	24	83
2019	Non-visible minority	24	27	24	12	11	1	0	52	23	406
2018	Visible minority	14	29	21	21	15	0	0	44	36	45
2018	Non-visible minority	26	24	26	13	12	0	0	50	25	260
2017	Visible minority	11	39	25	14	5	0	6	53	20	40
2017	Non-visible minority	24	27	24	17	7	1	0	52	24	264

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	31	34	22	5	6	1	1	67	11	83
2019	Non-visible minority	34	32	20	7	5	1	0	67	12	405
2018	Visible minority	10	28	38	8	11	2	2	40	20	45
2018	Non-visible minority	25	33	27	11	4	1	0	58	14	259
2017	Visible minority	19	29	38	12	2	0	0	48	14	40
2017	Non-visible minority	31	29	24	8	5	0	2	61	14	264

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	24	29	18	16	12	0	1	54	28	83
2019	Non-visible minority	21	27	28	16	7	1	1	48	23	407
2018	Visible minority	6	26	32	25	9	0	2	33	34	45
2018	Non-visible minority	15	29	25	21	8	0	0	45	30	259
2017	Visible minority	22	20	23	23	7	0	6	44	32	41
2017	Non-visible minority	19	31	22	20	7	0	1	51	27	264

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	24	23	20	18	14	0	1	47	33	83
2019	Non-visible minority	31	27	22	14	6	0	0	58	20	407
2018	Visible minority	12	19	30	22	14	0	2	31	38	45
2018	Non-visible minority	22	31	22	15	9	1	0	54	24	260
2017	Visible minority	12	31	31	18	7	0	0	43	25	40
2017	Non-visible minority	26	29	22	15	7	0	1	55	22	264

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	33	23	14	12	15	1	2	58	27	83
2019	Non-visible minority	52	24	12	7	3	1	1	77	11	407

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	39	23	21	9	7	0	1	63	16	83
2019	Non-visible minority	35	34	18	9	4	1	0	69	13	403
2018	Visible minority	19	18	28	20	14	0	0	37	35	45
2018	Non-visible minority	23	37	26	9	4	0	0	60	14	259
2017	Visible minority	34	16	25	16	2	0	6	54	20	40
2017	Non-visible minority	30	29	21	12	5	0	1	61	18	263

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	50	17	13	6	11	1	1	69	18	83
2019	Non-visible minority	56	18	12	8	6	0	0	74	13	407
2018	Visible minority	41	24	29	4	2	0	0	65	6	45
2018	Non-visible minority	62	18	11	4	3	0	1	82	7	259
2017	Visible minority	36	25	16	11	7	2	2	64	19	41
2017	Non-visible minority	62	17	12	4	4	0	1	80	8	266

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	65	17	4	6	1	4	4	88	8	83
2019	Non-visible minority	77	10	6	1	2	1	3	90	3	404
2018	Visible minority	65	17	8	4	2	0	4	86	6	45
2018	Non-visible minority	81	8	3	2	2	0	3	92	4	259

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	62	17	6	5	6	1	2	82	12	82
2019	Non-visible minority	80	7	3	3	4	0	2	90	7	406
2018	Visible minority	49	18	11	15	6	0	0	67	22	45
2018	Non-visible minority	79	8	5	3	2	0	2	90	5	259
2017	Visible minority	46	27	0	7	14	4	2	78	22	41
2017	Non-visible minority	76	8	4	3	3	0	5	90	6	264

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	55	21	13	6	1	1	2	79	7	83
2019	Non-visible minority	65	19	8	3	4	0	1	85	6	405
2018	Visible minority	39	26	16	14	2	0	4	67	17	46
2018	Non-visible minority	62	22	10	3	1	0	1	85	5	260
2017	Visible minority	44	20	23	5	5	2	2	67	10	41
2017	Non-visible minority	62	22	9	2	2	0	3	87	5	266

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	58	12	14	5	8	1	2	72	13	83
2019	Non-visible minority	64	17	9	4	5	0	2	82	9	404
2018	Visible minority	36	23	18	12	9	0	2	60	21	46
2018	Non-visible minority	59	20	10	6	5	0	0	79	11	259
2017	Visible minority	31	22	22	13	7	2	2	56	21	41
2017	Non-visible minority	61	19	8	4	5	0	3	83	8	265

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	52	9	5	4	2	3	25	85	8	83
2019	Non-visible minority	63	11	6	1	1	1	18	90	3	402
2018	Visible minority	42	9	11	4	0	0	33	78	6	46
2018	Non-visible minority	54	14	6	2	0	0	24	89	3	256
2017	Visible minority	31	11	12	2	0	4	40	75	4	41
2017	Non-visible minority	59	10	6	2	1	0	22	88	4	265

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	71	10	10	4	1	1	4	85	5	83
2019	Non-visible minority	71	16	5	3	1	0	4	91	4	406
2018	Visible minority	69	8	12	2	2	0	6	82	4	46
2018	Non-visible minority	74	16	4	1	1	0	4	94	2	260
2017	Visible minority	64	13	11	0	0	2	9	88	0	41
2017	Non-visible minority	73	13	4	2	1	1	7	93	3	265

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	65	10	7	5	9	1	3	78	14	82
2019	Non-visible minority	78	10	6	1	2	0	3	90	3	405
2018	Visible minority	55	11	9	11	9	0	6	70	21	46
2018	Non-visible minority	80	10	4	1	2	0	4	93	3	260
2017	Visible minority	50	16	13	11	2	2	7	72	14	41
2017	Non-visible minority	71	11	6	3	2	0	8	89	5	266

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	53	27	10	5	2	0	4	82	8	83
2019	Non-visible minority	57	25	12	4	1	0	0	83	5	406
2018	Visible minority	40	28	15	9	2	0	6	72	12	46
2018	Non-visible minority	49	28	17	4	1	0	2	78	5	260
2017	Visible minority	46	20	13	7	7	2	5	71	15	41
2017	Non-visible minority	56	22	12	4	3	1	3	81	7	266

Question 75. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	22	26	27	13	11	1	49	24	83
2019	Non-visible minority	11	31	40	14	3	0	42	18	408
2018	Visible minority	4	19	38	32	7	0	24	38	45
2018	Non-visible minority	8	29	40	18	4	0	38	22	261
2017	Visible minority	4	24	47	24	0	0	29	24	41
2017	Non-visible minority	8	25	43	16	8	0	33	24	266

Question 76. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	16	16	41	17	10	1	27	32	82
2019	Non-visible minority	10	18	42	19	10	0	30	28	405
2018	Visible minority	13	40	26	18	2	0	20	53	44
2018	Non-visible minority	9	25	39	20	8	0	27	34	256
2017	Visible minority	9	31	46	10	5	0	14	40	41
2017	Non-visible minority	12	22	38	20	9	0	29	34	266

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	35	32	18	8	3	4	1	70	11	82
2019	Non-visible minority	36	44	12	5	2	2	0	82	6	408
2018	Visible minority	22	29	25	13	7	4	0	53	21	45
2018	Non-visible minority	29	44	13	8	3	3	0	76	11	261
2017	Visible minority	17	35	25	2	13	8	0	56	16	41
2017	Non-visible minority	27	39	13	9	4	7	0	71	14	265

Question 78. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	27	31	19	13	6	3	1	60	20	83
2019	Non-visible minority	28	37	16	11	6	2	0	66	17	408
2018	Visible minority	13	31	21	16	18	2	0	44	34	44
2018	Non-visible minority	24	33	18	18	7	2	0	57	25	261
2017	Visible minority	5	41	23	13	16	2	0	47	30	40
2017	Non-visible minority	18	36	15	17	12	1	0	55	29	266

Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	17	83	83
2019	Non-visible minority	12	88	406
2017	Visible minority	13	87	41
2017	Non-visible minority	17	83	266
2014	Visible minority	24	76	44
2014	Non-visible minority	10	90	255

Question 80. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	64	36	14
2019	Non-visible minority	90	10	48
2017	Non-visible minority	73	27	43
2014	Visible minority	82	18	11
2014	Non-visible minority	81	19	26

Top of Page

Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	27	32	19	11	7	1	3	28	72	81
2019	Non-visible minority	24	37	17	10	10	1	1	25	75	408
2018	Visible minority	26	26	31	9	2	0	7	28	72	45
2018	Non-visible minority	28	32	24	7	8	1	0	28	72	261
2017	Visible minority	26	28	18	16	4	4	2	28	72	41
2017	Non-visible minority	27	26	22	11	10	3	1	28	72	266

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	64	36	56
2019	Non-visible minority	64	36	301

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 84. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	38	62	55
2019	Non-visible minority	46	54	297
2018	Visible minority	48	52	29
2018	Non-visible minority	42	58	188

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	20	40	16	14	6	2	2	62	21	55
2019	Non-visible minority	28	28	12	13	11	2	5	61	27	297
2018	Visible minority	17	20	26	7	12	0	17	45	23	30
2018	Non-visible minority	17	26	19	19	14	2	5	46	35	186
2017	Visible minority	13	25	7	18	17	0	21	48	44	28
2017	Non-visible minority	19	28	10	17	16	4	7	52	37	183

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	11	24	16	7	22	6	13	43	36	54
2019	Non-visible minority	13	19	16	13	24	2	13	38	44	296
2018	Visible minority	9	7	26	12	29	4	13	19	49	30
2018	Non-visible minority	9	16	17	18	23	4	13	29	50	187
2017	Visible minority	6	15	3	7	54	0	14	25	71	28
2017	Non-visible minority	6	16	11	17	29	5	16	28	58	184

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	47	19	9	9	7	1	9	73	18	81
2019	Non-visible minority	41	19	15	11	10	1	4	63	22	402
2018	Visible minority	40	22	9	9	4	0	16	73	16	45
2018	Non-visible minority	39	15	17	13	11	0	4	57	26	261

Report a problem on this page

Date modified:: 2019-03-01

2019 Public Service Employee Survey Results for Infrastructure Canada by Question 110. Are you a member of a visible minority group?

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Question 22. In my work unit, individuals behave in a respectful manner.

Question 23. The people I work with value my ideas and opinions.

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I can count on my immediate supervisor to keep his or her promises.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 30. My immediate supervisor seems to care about me as a person.

Question 31. I am satisfied with the quality of supervision I receive.

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Question 35. I have confidence in the senior management of my department or agency.

Question 36. Senior management in my department or agency makes effective and timely decisions.

Question 37. Essential information flows effectively from senior management to staff.

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Question 40. I feel that change is managed well in my department or agency.

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 44. My department or agency does a good job of supporting employee career development.

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 49. My department or agency implements activities and practices that support a diverse workplace.

Question 50. Overall, my department or agency treats me with respect.

Question 51. I would recommend my department or agency as a great place to work.

Question 52. I am satisfied with my department or agency.

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Question 55. Please indicate your reason for leaving.

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Harassment