2019 Public Service Employee Survey Results for Infrastructure Canada by Question 108. Are you a person with a disability?

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 49 38 0 6 6 0 0 87 13 32
2019 Not a person with a disability 57 34 2 6 1 0 0 91 6 457
2017 Person with a disability 53 47 0 0 0 0 0 100 0 14
2017 Not a person with a disability 51 38 3 7 2 0 0 89 9 299
2014 Person with a disability 28 49 0 19 5 0 0 77 23 20
2014 Not a person with a disability 48 42 5 4 1 0 0 90 5 279

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 78 13 0 0 6 0 3 93 7 32
2019 Not a person with a disability 67 20 5 5 2 0 0 87 8 457
2017 Person with a disability 77 11 6 6 0 0 0 88 6 14
2017 Not a person with a disability 62 22 7 7 2 0 0 84 9 298
2014 Person with a disability 77 0 5 14 5 0 0 77 18 20
2014 Not a person with a disability 58 26 4 9 3 0 0 84 12 279

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 40 19 13 16 13 0 0 59 28 32
2019 Not a person with a disability 42 33 5 13 6 0 0 75 20 455
2017 Person with a disability 54 28 0 12 6 0 0 82 18 14
2017 Not a person with a disability 48 31 7 10 5 0 0 78 15 298
2014 Person with a disability 65 16 9 5 5 0 0 82 9 20
2014 Not a person with a disability 56 28 6 7 3 0 0 84 10 278

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 34 32 9 16 10 0 0 65 25 32
2019 Not a person with a disability 34 39 12 12 2 0 1 74 14 458
2018 Person with a disability 29 34 15 11 12 0 0 63 22 17
2018 Not a person with a disability 23 45 12 15 4 1 0 69 19 295
2017 Person with a disability 45 33 0 17 5 0 0 77 23 14
2017 Not a person with a disability 33 34 14 14 6 0 1 67 19 298
2014 Person with a disability 40 41 0 14 5 0 0 82 18 20
2014 Not a person with a disability 37 40 12 7 3 1 1 79 10 279

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 56 22 9 6 6 0 0 78 13 32
2019 Not a person with a disability 55 32 6 5 1 0 0 88 6 458
2017 Person with a disability 59 29 6 6 0 0 0 88 6 14
2017 Not a person with a disability 53 33 8 5 1 0 1 86 6 297
2014 Person with a disability 38 44 5 5 9 0 0 82 14 20
2014 Not a person with a disability 56 32 6 5 1 0 0 88 5 279

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 21 19 16 18 25 0 0 40 44 32
2019 Not a person with a disability 46 28 10 10 3 1 1 75 14 459
2018 Person with a disability 23 45 20 5 6 0 0 68 12 17
2018 Not a person with a disability 38 33 11 13 4 0 0 71 17 293
2017 Person with a disability 60 28 12 0 0 0 0 88 0 14
2017 Not a person with a disability 39 33 9 14 5 0 0 72 19 298
2014 Person with a disability 42 38 0 10 10 0 0 80 20 19
2014 Not a person with a disability 41 34 9 10 5 1 0 76 16 279

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 25 31 6 22 16 0 0 56 38 32
2019 Not a person with a disability 42 40 8 6 4 0 0 82 10 455
2018 Person with a disability 41 24 6 23 6 0 0 65 29 17
2018 Not a person with a disability 35 40 10 8 7 0 0 75 15 292
2017 Person with a disability 18 76 0 6 0 0 0 94 6 14
2017 Not a person with a disability 35 42 11 7 6 0 0 77 12 299
2014 Person with a disability 24 62 0 0 14 0 0 86 14 20
2014 Not a person with a disability 31 44 11 7 6 0 0 76 13 279

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 37 19 15 13 16 0 0 56 29 32
2019 Not a person with a disability 44 37 7 7 4 1 0 82 11 457
2018 Person with a disability 45 6 30 19 0 0 0 51 19 17
2018 Not a person with a disability 33 35 13 13 5 1 0 69 18 294
2017 Person with a disability 44 27 11 18 0 0 0 71 18 14
2017 Not a person with a disability 28 36 14 12 10 0 1 64 21 299
2014 Person with a disability 37 24 24 5 9 0 0 62 14 20
2014 Not a person with a disability 32 40 14 7 6 0 0 72 13 278

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 27 25 13 22 13 0 0 52 35 32
2019 Not a person with a disability 35 41 11 10 2 0 0 76 13 454
2018 Person with a disability 22 49 5 12 12 0 0 72 23 17
2018 Not a person with a disability 25 42 13 14 6 0 0 67 20 294
2017 Person with a disability 39 44 0 18 0 0 0 82 18 14
2017 Not a person with a disability 24 40 14 15 6 0 0 64 21 299

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 41 32 13 10 0 3 0 76 10 31
2019 Not a person with a disability 54 34 6 3 2 0 0 89 5 456
2018 Person with a disability 45 23 19 7 5 0 0 68 13 17
2018 Not a person with a disability 52 39 4 4 1 0 0 91 4 293
2017 Person with a disability 71 23 6 0 0 0 0 94 0 14
2017 Not a person with a disability 45 40 7 5 2 0 1 86 7 298
2014 Person with a disability 58 28 5 5 5 0 0 86 9 20
2014 Not a person with a disability 47 38 11 2 1 0 0 85 4 279

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 38 13 9 20 20 0 0 51 39 31
2019 Not a person with a disability 43 38 9 7 3 0 0 81 10 458
2018 Person with a disability 34 22 6 32 5 0 0 56 38 17
2018 Not a person with a disability 35 36 11 12 6 0 0 71 18 294
2017 Person with a disability 33 50 17 0 0 0 0 83 0 14
2017 Not a person with a disability 31 39 12 9 10 0 0 70 19 298

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 43 34 13 3 6 0 0 78 9 32
2019 Not a person with a disability 50 35 10 3 2 0 0 86 4 455
2018 Person with a disability 52 26 11 0 12 0 0 78 12 17
2018 Not a person with a disability 48 34 10 4 3 0 0 82 7 292
2017 Person with a disability 50 44 6 0 0 0 0 94 0 14
2017 Not a person with a disability 48 39 7 4 2 0 0 87 6 298
2014 Person with a disability 77 9 5 5 5 0 0 86 9 20
2014 Not a person with a disability 55 31 10 2 2 0 0 86 3 279

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 37 13 22 13 16 0 0 49 29 32
2019 Not a person with a disability 42 38 8 7 4 0 0 81 11 456
2018 Person with a disability 23 41 12 18 6 0 0 64 24 17
2018 Not a person with a disability 36 35 11 11 5 0 0 72 17 292
2017 Person with a disability 23 65 6 6 0 0 0 88 6 14
2017 Not a person with a disability 37 38 12 9 5 0 0 75 13 298
2014 Person with a disability 27 44 10 5 14 0 0 71 19 20
2014 Not a person with a disability 33 43 11 9 3 1 0 76 12 279

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 35 23 13 16 13 0 0 58 29 31
2019 Not a person with a disability 44 34 11 7 3 0 0 79 10 457
2018 Person with a disability 34 16 12 20 18 0 0 50 38 17
2018 Not a person with a disability 35 31 17 10 6 1 0 66 16 292
2017 Person with a disability 44 50 0 6 0 0 0 94 6 14
2017 Not a person with a disability 36 36 13 8 6 0 0 73 14 298
2014 Person with a disability 32 45 5 5 14 0 0 77 19 20
2014 Not a person with a disability 36 39 12 8 4 0 0 76 12 279

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 37 35 12 3 13 0 0 72 16 32
2019 Not a person with a disability 40 39 11 7 2 1 0 81 8 453
2018 Person with a disability 35 16 30 14 5 0 0 51 19 17
2018 Not a person with a disability 31 31 21 10 6 1 1 62 17 293
2017 Person with a disability 54 29 6 12 0 0 0 83 12 14
2017 Not a person with a disability 36 37 13 9 6 0 0 72 15 298
2014 Person with a disability 49 28 14 5 5 0 0 77 9 20
2014 Not a person with a disability 39 42 11 5 3 0 0 81 8 278

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 43 16 16 6 19 0 0 59 25 32
2019 Not a person with a disability 48 37 7 5 3 0 0 85 8 457
2018 Person with a disability 40 18 13 18 12 0 0 58 29 17
2018 Not a person with a disability 38 37 12 9 4 0 0 75 13 294
2017 Person with a disability 54 40 0 6 0 0 0 94 6 14
2017 Not a person with a disability 35 40 13 7 4 0 0 75 12 297
2014 Person with a disability 43 43 5 0 9 0 0 86 9 20
2014 Not a person with a disability 38 42 12 5 3 0 0 79 8 279

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 28 12 28 19 12 0 0 41 31 32
2019 Not a person with a disability 29 33 19 11 7 1 0 62 18 457
2018 Person with a disability 33 19 25 12 11 0 0 52 23 17
2018 Not a person with a disability 24 28 23 12 13 0 0 52 25 296
2017 Person with a disability 48 29 17 0 6 0 0 77 6 14
2017 Not a person with a disability 27 36 21 9 7 0 0 62 16 299
2014 Person with a disability 37 20 20 14 9 0 0 57 23 20
2014 Not a person with a disability 38 30 16 9 6 0 0 69 15 279

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 16 31 25 22 3 0 3 26 48 32
2019 Not a person with a disability 13 29 33 18 6 1 1 24 43 458
2018 Person with a disability 5 25 42 17 11 0 0 28 31 17
2018 Not a person with a disability 13 33 32 15 5 0 1 20 48 292
2017 Person with a disability 21 6 29 33 6 0 5 41 28 14
2017 Not a person with a disability 13 25 37 16 5 1 3 22 39 298
2014 Person with a disability 9 23 35 24 5 0 5 30 34 20
2014 Not a person with a disability 12 19 41 18 8 1 1 27 31 279

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 13 25 21 26 12 0 3 39 39 32
2019 Not a person with a disability 10 19 31 22 13 4 1 37 31 458
2018 Person with a disability 24 30 17 18 11 0 0 29 54 17
2018 Not a person with a disability 17 33 25 13 8 3 1 22 52 293
2017 Person with a disability 17 0 23 42 12 0 5 57 18 14
2017 Not a person with a disability 13 27 29 14 11 2 4 26 43 298
2014 Person with a disability 9 14 32 39 5 0 0 44 24 20
2014 Not a person with a disability 8 16 34 21 16 2 3 39 25 279

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 12 28 13 23 18 3 3 43 43 32
2019 Not a person with a disability 12 21 30 24 11 1 2 36 33 458
2018 Person with a disability 19 23 29 18 11 0 0 29 42 17
2018 Not a person with a disability 12 22 36 18 8 3 1 28 35 292
2017 Person with a disability 6 39 27 17 6 0 5 24 47 14
2017 Not a person with a disability 13 22 33 21 7 0 4 29 36 298
2014 Person with a disability 19 23 43 10 5 0 0 15 42 20
2014 Not a person with a disability 16 30 32 12 8 1 1 20 47 279

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 22 31 25 9 12 0 0 22 53 32
2019 Not a person with a disability 16 26 31 19 7 1 1 26 42 458
2018 Person with a disability 13 18 29 29 11 0 0 40 31 17
2018 Not a person with a disability 18 27 34 14 5 1 1 20 46 291
2017 Person with a disability 0 17 33 22 22 0 5 46 18 14
2017 Not a person with a disability 12 28 28 18 10 0 3 29 42 293
2014 Person with a disability 9 20 44 18 5 0 5 24 30 20
2014 Not a person with a disability 10 21 35 24 9 1 1 33 31 276

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 32 16 23 10 13 0 6 25 51 31
2019 Not a person with a disability 12 22 30 19 12 2 2 33 36 458
2018 Person with a disability 23 32 23 11 11 0 0 22 55 17
2018 Not a person with a disability 20 28 27 14 6 2 2 21 51 292
2017 Person with a disability 17 12 39 21 6 0 5 29 30 14
2017 Not a person with a disability 20 23 26 17 8 1 5 26 46 297
2014 Person with a disability 23 30 23 19 0 5 0 20 56 20
2014 Not a person with a disability 13 22 29 21 11 1 2 34 36 278

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 16 25 24 16 6 0 13 26 47 32
2019 Not a person with a disability 14 21 28 22 10 4 2 33 37 458
2018 Person with a disability 39 36 18 7 0 0 0 7 75 16
2018 Not a person with a disability 31 29 22 8 4 2 3 13 63 291
2017 Person with a disability 29 15 29 0 6 0 21 8 56 14
2017 Not a person with a disability 28 29 21 10 7 2 4 18 60 297
2014 Person with a disability 15 16 40 16 14 0 0 29 31 19
2014 Not a person with a disability 7 19 29 24 14 3 5 41 28 279

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 19 23 19 13 19 0 6 34 45 31
2019 Not a person with a disability 8 19 37 22 10 2 2 33 28 458
2018 Person with a disability 5 38 29 22 6 0 0 28 43 17
2018 Not a person with a disability 12 27 33 18 6 2 2 25 41 292
2017 Person with a disability 21 29 18 5 6 0 21 15 63 14
2017 Not a person with a disability 12 21 36 20 5 2 3 26 35 297
2014 Person with a disability 23 9 29 24 15 0 0 39 33 20
2014 Not a person with a disability 14 20 37 17 9 2 1 26 35 279

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 6 12 25 25 31 0 0 56 19 32
2019 Not a person with a disability 3 6 21 38 29 1 2 69 10 458
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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 71 13 6 0 6 0 3 87 7 32
2019 Not a person with a disability 74 16 4 4 2 1 0 91 5 458
2017 Person with a disability 89 11 0 0 0 0 0 100 0 14
2017 Not a person with a disability 71 19 4 4 1 0 0 91 5 299
2014 Person with a disability 86 5 0 5 5 0 0 91 9 20
2014 Not a person with a disability 71 20 3 5 1 0 0 91 6 279

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 21 26 6 9 28 3 6 52 42 32
2019 Not a person with a disability 36 30 14 6 3 6 5 74 10 458
2018 Person with a disability 12 35 29 6 0 6 13 57 8 17
2018 Not a person with a disability 27 33 14 10 5 6 5 67 17 295
2017 Person with a disability 39 29 11 0 0 21 0 86 0 14
2017 Not a person with a disability 31 25 15 10 6 6 7 64 18 298
2014 Person with a disability 52 15 18 5 5 0 6 71 10 20
2014 Not a person with a disability 36 28 12 11 5 4 5 70 17 279

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 43 19 10 13 15 0 0 62 28 32
2019 Not a person with a disability 56 28 7 5 2 1 0 85 8 457
2018 Person with a disability 29 24 19 16 6 6 0 56 24 17
2018 Not a person with a disability 51 27 7 9 4 1 0 79 13 295
2017 Person with a disability 71 12 17 0 0 0 0 83 0 14
2017 Not a person with a disability 47 34 8 7 2 1 0 82 10 299
2014 Person with a disability 61 25 5 9 0 0 0 86 9 20
2014 Not a person with a disability 46 31 9 8 5 0 1 78 13 279

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 49 26 3 19 3 0 0 75 22 32
2019 Not a person with a disability 64 26 5 3 2 0 0 90 5 457
2018 Person with a disability 39 37 12 5 6 0 0 77 12 17
2018 Not a person with a disability 56 31 5 6 2 0 0 87 8 292
2017 Person with a disability 65 35 0 0 0 0 0 100 0 14
2017 Not a person with a disability 49 35 6 7 2 0 0 85 9 298
2014 Person with a disability 47 34 5 15 0 0 0 80 15 20
2014 Not a person with a disability 53 33 7 4 2 0 0 86 6 280

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 40 29 3 13 16 0 0 69 28 32
2019 Not a person with a disability 55 33 6 3 1 1 0 89 5 457
2018 Person with a disability 24 33 27 17 0 0 0 56 17 17
2018 Not a person with a disability 49 35 7 5 3 1 0 84 8 294
Top of Page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 44 22 28 3 0 0 3 68 3 32
2019 Not a person with a disability 63 22 9 2 1 2 1 87 3 459

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 41 18 9 16 13 3 0 61 29 32
2019 Not a person with a disability 51 29 7 7 3 2 1 82 10 459
2018 Person with a disability 28 23 37 7 5 0 0 50 13 17
2018 Not a person with a disability 41 30 10 11 7 1 0 72 18 295
2017 Person with a disability 54 17 23 0 6 0 0 71 6 14
2017 Not a person with a disability 39 37 8 8 7 1 0 77 15 299
2014 Person with a disability 42 29 20 9 0 0 0 71 9 20
2014 Not a person with a disability 42 37 10 6 3 1 0 80 10 280

Question 26. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 42 19 6 17 13 3 0 63 31 31
2019 Not a person with a disability 56 27 8 5 2 1 1 84 8 458
2018 Person with a disability 33 42 6 5 0 13 0 87 6 17
2018 Not a person with a disability 49 30 9 4 6 2 0 80 11 293
2017 Person with a disability 60 11 23 0 6 0 0 71 6 14
2017 Not a person with a disability 51 27 10 5 4 3 0 80 10 299
2014 Person with a disability 62 19 10 5 5 0 0 81 9 20
2014 Not a person with a disability 53 26 10 3 4 3 1 82 8 280

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 52 25 7 6 7 3 0 80 13 31
2019 Not a person with a disability 56 25 8 6 3 1 0 82 9 459
2018 Person with a disability 28 40 12 19 0 0 0 69 19 17
2018 Not a person with a disability 46 30 10 7 6 1 1 78 13 293
2017 Person with a disability 66 12 11 6 6 0 0 77 12 14
2017 Not a person with a disability 49 31 8 7 4 0 0 80 11 298
2014 Person with a disability 51 20 15 14 0 0 0 71 14 20
2014 Not a person with a disability 51 29 9 5 4 1 0 82 9 280

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 84 6 6 3 0 0 0 91 3 32
2019 Not a person with a disability 85 9 3 1 1 0 0 95 2 456
2017 Person with a disability 94 0 6 0 0 0 0 94 0 14
2017 Not a person with a disability 82 13 2 1 1 0 1 95 3 299
2014 Person with a disability 77 23 0 0 0 0 0 100 0 20
2014 Not a person with a disability 82 12 4 1 1 0 0 94 2 280

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 43 19 9 10 16 3 0 64 26 32
2019 Not a person with a disability 59 21 9 5 3 1 2 82 8 458
2017 Person with a disability 63 31 0 6 0 0 0 94 6 13
2017 Not a person with a disability 50 26 9 6 2 2 5 82 9 299
2014 Person with a disability 67 20 5 5 0 0 5 90 5 20
2014 Not a person with a disability 46 26 11 3 5 5 5 79 9 280

Question 30. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 50 12 9 13 13 3 0 64 26 32
2019 Not a person with a disability 69 20 5 2 2 2 0 90 4 459
2018 Person with a disability 39 30 25 5 0 0 0 69 5 17
2018 Not a person with a disability 58 21 8 5 6 1 1 81 11 292
2017 Person with a disability 83 5 12 0 0 0 0 88 0 14
2017 Not a person with a disability 59 23 8 3 4 3 1 84 7 299

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 47 16 3 10 22 3 0 64 33 32
2019 Not a person with a disability 57 27 8 4 2 0 0 85 6 458
2018 Person with a disability 28 42 25 0 5 0 0 69 5 17
2018 Not a person with a disability 50 25 8 7 8 1 1 76 16 295
2017 Person with a disability 66 17 6 12 0 0 0 83 12 14
2017 Not a person with a disability 54 23 10 7 6 0 0 78 12 299
2014 Person with a disability 71 15 5 9 0 0 0 86 9 20
2014 Not a person with a disability 51 29 11 4 5 0 0 81 8 280
Top of Page

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 34 31 10 6 16 3 0 68 22 32
2019 Not a person with a disability 41 37 10 5 2 4 0 82 7 456
2018 Person with a disability 50 17 14 13 6 0 0 68 19 17
2018 Not a person with a disability 32 35 15 10 2 6 0 71 13 293
2017 Person with a disability 33 50 6 6 6 0 0 82 12 14
2017 Not a person with a disability 31 36 16 9 5 3 0 69 15 299
2014 Person with a disability 28 48 5 9 9 0 0 76 19 20
2014 Not a person with a disability 27 38 15 8 5 7 1 71 13 280

Question 35. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 34 28 19 6 12 0 0 62 19 32
2019 Not a person with a disability 38 39 10 8 3 2 0 79 11 455
2018 Person with a disability 45 17 12 20 6 0 0 62 26 17
2018 Not a person with a disability 30 31 18 15 5 2 0 62 20 293
2017 Person with a disability 33 44 12 6 6 0 0 77 12 14
2017 Not a person with a disability 28 32 16 13 8 1 1 62 22 299
2014 Person with a disability 34 38 10 9 9 0 0 72 19 20
2014 Not a person with a disability 25 38 19 11 5 2 0 64 16 279

Question 36. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 32 26 13 6 16 6 0 62 24 31
2019 Not a person with a disability 30 37 15 11 3 4 0 69 15 455
2018 Person with a disability 28 17 22 15 6 12 0 51 24 17
2018 Not a person with a disability 21 31 22 16 8 2 0 54 24 290
2017 Person with a disability 33 29 27 6 6 0 0 61 12 14
2017 Not a person with a disability 21 33 20 16 8 2 1 55 25 299
2014 Person with a disability 19 38 20 14 9 0 0 57 23 20
2014 Not a person with a disability 17 42 17 15 6 3 0 61 21 280

Question 37. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 25 28 19 9 16 3 0 55 26 32
2019 Not a person with a disability 28 41 13 11 5 2 0 71 16 456
2018 Person with a disability 17 29 29 25 0 0 0 46 25 17
2018 Not a person with a disability 19 40 14 17 9 1 0 59 27 293
2017 Person with a disability 27 50 6 12 6 0 0 77 17 14
2017 Not a person with a disability 24 38 20 12 5 1 0 63 17 299
2014 Person with a disability 18 35 23 20 5 0 0 53 24 20
2014 Not a person with a disability 21 33 17 17 7 3 1 57 25 279

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 32 45 16 0 3 3 0 79 3 31
2019 Not a person with a disability 50 29 13 4 1 4 0 81 5 459
Top of Page

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 31 44 13 6 3 3 0 78 9 32
2019 Not a person with a disability 33 44 12 8 2 1 0 78 10 459
2018 Person with a disability 17 52 20 5 5 0 0 69 11 17
2018 Not a person with a disability 29 45 13 11 1 1 0 75 12 293
2017 Person with a disability 23 59 6 12 0 0 0 82 12 14
2017 Not a person with a disability 32 46 12 7 2 1 0 79 9 298
2014 Person with a disability 32 45 9 5 9 0 0 77 14 20
2014 Not a person with a disability 30 43 14 8 2 2 0 75 11 280

Question 40. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 17 47 17 3 10 7 0 68 14 30
2019 Not a person with a disability 20 37 19 16 4 3 0 59 21 456

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 31 28 6 16 15 0 3 61 32 32
2019 Not a person with a disability 35 33 14 9 4 4 2 72 13 458
2018 Person with a disability 22 28 12 24 14 0 0 50 37 17
2018 Not a person with a disability 27 35 11 18 4 3 1 65 24 295
2017 Person with a disability 27 39 11 17 6 0 0 66 23 14
2017 Not a person with a disability 32 32 10 14 7 3 2 67 22 299
2014 Person with a disability 52 9 9 9 9 5 6 69 21 20
2014 Not a person with a disability 37 39 10 6 5 3 1 79 11 280

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 21 31 22 12 13 0 0 53 25 32
2019 Not a person with a disability 34 35 21 6 2 2 0 71 8 456
2018 Person with a disability 12 28 34 20 6 0 0 40 26 17
2018 Not a person with a disability 25 37 25 9 2 2 0 63 11 289

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 27 19 10 19 25 0 0 46 44 32
2019 Not a person with a disability 22 24 17 10 9 14 6 57 22 458
2018 Person with a disability 12 17 5 43 12 11 0 32 62 17
2018 Not a person with a disability 15 22 22 13 12 12 3 44 30 294
2017 Person with a disability 27 33 29 6 6 0 0 60 12 14
2017 Not a person with a disability 16 16 17 14 14 16 7 42 36 299
2014 Person with a disability 15 15 24 14 23 5 5 33 41 20
2014 Not a person with a disability 13 21 15 16 13 17 4 44 37 280

Question 44. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 22 29 16 20 6 3 3 54 28 31
2019 Not a person with a disability 32 36 16 10 4 2 0 70 14 458
2018 Person with a disability 12 28 25 13 12 11 0 44 27 17
2018 Not a person with a disability 23 28 20 18 8 3 0 52 27 292
2017 Person with a disability 48 29 17 6 0 0 0 77 6 14
2017 Not a person with a disability 29 33 13 11 8 5 0 65 21 298
2014 Person with a disability 24 38 19 9 9 0 0 63 19 20
2014 Not a person with a disability 33 36 17 8 4 2 0 71 12 280

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 22 9 19 19 25 3 3 33 47 32
2019 Not a person with a disability 30 31 11 13 9 4 2 65 23 458
2018 Person with a disability 6 17 11 25 25 11 5 27 60 17
2018 Not a person with a disability 22 28 15 19 14 1 2 51 33 295
2017 Person with a disability 27 38 6 12 18 0 0 65 29 14
2017 Not a person with a disability 20 26 15 15 18 5 1 49 35 299
2014 Person with a disability 18 9 14 25 23 0 10 30 54 20
2014 Not a person with a disability 21 24 16 21 13 3 2 47 36 280

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 40 19 12 16 13 0 0 59 29 32
2019 Not a person with a disability 50 24 13 6 4 1 2 76 10 459

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 62 10 3 9 3 0 12 82 15 32
2019 Not a person with a disability 60 12 7 3 6 2 12 82 10 459

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 38 31 16 13 0 0 3 71 13 32
2019 Not a person with a disability 53 24 13 4 2 2 2 80 6 458

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 33 19 9 23 6 0 9 57 32 32
2019 Not a person with a disability 49 19 15 7 4 3 4 73 11 456

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 74 3 10 6 3 0 3 80 10 32
2019 Not a person with a disability 67 12 7 3 4 2 5 85 7 457

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 81 0 10 0 3 0 6 86 4 31
2019 Not a person with a disability 76 11 4 2 2 1 4 91 4 459

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 62 13 13 0 3 6 3 83 3 32
2019 Not a person with a disability 83 5 3 1 2 3 3 93 4 457

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 56 12 13 10 6 0 3 71 16 32
2019 Not a person with a disability 85 4 2 1 1 2 5 96 1 455

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 25 22 32 9 10 3 0 48 19 32
2019 Not a person with a disability 29 45 14 7 2 3 0 77 9 457
2018 Person with a disability 12 33 6 26 12 11 0 51 43 17
2018 Not a person with a disability 23 40 22 8 4 2 0 65 13 295
2017 Person with a disability 32 38 23 0 6 0 0 71 6 14
2017 Not a person with a disability 26 40 17 10 5 2 0 67 15 298

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 27 41 9 0 18 3 0 71 19 32
2019 Not a person with a disability 39 40 10 6 2 2 0 82 8 457
2018 Person with a disability 45 24 6 14 12 0 0 69 25 17
2018 Not a person with a disability 39 42 11 5 1 2 0 83 6 295
2017 Person with a disability 48 41 11 0 0 0 0 89 0 14
2017 Not a person with a disability 45 37 8 5 2 3 0 85 7 298
2014 Person with a disability 48 18 15 9 9 0 0 66 19 20
2014 Not a person with a disability 51 30 11 3 2 2 0 83 6 280

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 34 32 16 9 3 6 0 70 13 32
2019 Not a person with a disability 44 33 15 4 1 3 0 79 6 455
2018 Person with a disability 34 36 14 0 12 5 0 74 12 17
2018 Not a person with a disability 39 41 11 4 0 5 0 84 4 291
2017 Person with a disability 42 35 11 6 0 6 0 82 6 14
2017 Not a person with a disability 45 34 11 2 3 5 1 84 5 297
2014 Person with a disability 57 24 9 5 5 0 0 81 9 20
2014 Not a person with a disability 52 29 11 1 2 4 0 85 4 280

Question 50. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 43 29 3 15 10 0 0 72 25 32
2019 Not a person with a disability 54 37 5 2 1 1 0 92 3 458
2018 Person with a disability 45 22 26 6 0 0 0 68 6 17
2018 Not a person with a disability 46 39 6 5 3 1 0 86 8 295
2017 Person with a disability 60 29 12 0 0 0 0 88 0 14
2017 Not a person with a disability 48 38 8 3 3 0 0 86 5 299
2014 Person with a disability 56 35 5 5 0 0 0 91 5 20
2014 Not a person with a disability 59 29 7 3 3 0 0 88 5 279

Question 51. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 37 19 13 6 25 0 0 56 31 32
2019 Not a person with a disability 42 34 11 8 4 1 0 77 12 459
2018 Person with a disability 40 6 29 18 7 0 0 45 26 17
2018 Not a person with a disability 30 35 19 8 7 2 0 66 15 295
2017 Person with a disability 39 38 18 6 0 0 0 77 6 14
2017 Not a person with a disability 39 28 14 10 8 1 0 68 18 297
2014 Person with a disability 42 38 10 5 5 0 0 80 9 20
2014 Not a person with a disability 40 35 13 7 5 0 0 76 12 280

Question 52. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 43 19 6 9 22 0 0 63 31 32
2019 Not a person with a disability 44 35 10 8 3 0 0 79 11 455
2018 Person with a disability 29 28 12 20 12 0 0 57 32 17
2018 Not a person with a disability 33 33 18 9 6 1 0 67 15 292
2017 Person with a disability 39 43 18 0 0 0 0 82 0 14
2017 Not a person with a disability 37 36 11 8 7 1 0 73 16 297
2014 Person with a disability 34 42 0 15 9 0 0 76 24 20
2014 Not a person with a disability 39 38 12 7 3 1 0 77 11 280

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 28 22 9 3 35 3 0 51 40 32
2019 Not a person with a disability 38 26 15 10 8 3 0 66 18 457
2018 Person with a disability 17 12 34 12 25 0 0 29 37 17
2018 Not a person with a disability 28 25 17 16 11 3 0 54 28 294
2017 Person with a disability 39 32 5 18 6 0 0 71 24 14
2017 Not a person with a disability 30 24 17 15 12 2 0 55 28 299
2014 Person with a disability 39 16 5 21 15 0 5 58 37 19
2014 Not a person with a disability 33 24 16 14 9 4 0 60 24 280
Top of Page

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2019 Person with a disability 51 13 37 32
2019 Not a person with a disability 37 27 36 459
2018 Person with a disability 54 12 33 17
2018 Not a person with a disability 45 20 35 294
2017 Person with a disability 29 48 23 14
2017 Not a person with a disability 47 23 30 299
2014 Person with a disability 38 24 37 20
2014 Not a person with a disability 41 21 38 280

Question 55. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2019 Person with a disability 6 18 63 0 0 13 16
2019 Not a person with a disability 6 17 57 6 9 5 170
2017 Not a person with a disability 4 14 68 5 5 4 142
2014 Not a person with a disability 3 15 65 10 9999 6 115
Top of Page

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 46 35 6 10 3 0 0 81 13 32
2019 Not a person with a disability 32 44 9 8 2 1 3 80 11 457

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 47 19 9 13 0 6 6 75 15 32
2019 Not a person with a disability 54 24 9 2 1 7 3 86 4 457
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 29 71 32
2019 Not a person with a disability 10 90 458
2018 Person with a disability 34 66 17
2018 Not a person with a disability 12 88 296

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 32 68 32
2019 Not a person with a disability 16 84 455

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 9 10 31 13 6 21 9 27 28 32
2019 Not a person with a disability 17 11 19 4 3 33 13 52 14 458
2018 Person with a disability 12 6 24 13 0 46 0 33 23 17
2018 Not a person with a disability 14 12 24 5 3 35 7 45 13 295
2017 Person with a disability 33 6 17 0 6 38 0 62 10 14
2017 Not a person with a disability 13 12 18 7 5 34 10 45 23 298
2014 Person with a disability 15 19 5 5 9 36 10 65 27 20
2014 Not a person with a disability 17 11 16 6 5 35 10 51 20 280

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 21 29 16 13 3 15 3 61 19 32
2019 Not a person with a disability 34 28 16 4 1 15 2 74 6 459
2018 Person with a disability 18 22 25 19 0 17 0 48 23 17
2018 Not a person with a disability 24 33 23 3 4 12 1 65 8 294
2017 Person with a disability 33 22 0 0 6 39 0 90 10 14
2017 Not a person with a disability 22 26 21 8 4 17 2 59 15 298
2014 Person with a disability 30 18 20 0 9 23 0 62 12 20
2014 Not a person with a disability 24 26 19 5 4 20 2 63 12 279
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 12 13 25 9 0 31 10 42 16 32
2019 Not a person with a disability 18 12 19 1 2 37 11 58 5 456
2018 Person with a disability 12 11 18 5 7 40 6 43 23 17
2018 Not a person with a disability 15 12 23 1 2 41 6 50 6 293
2017 Person with a disability 27 0 17 6 0 50 0 54 12 14
2017 Not a person with a disability 14 10 17 2 1 45 10 54 8 297
2014 Person with a disability 9 18 10 0 5 48 10 64 11 20
2014 Not a person with a disability 15 12 15 3 2 42 11 58 10 280

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 21 25 22 9 0 15 6 59 12 32
2019 Not a person with a disability 35 26 15 2 1 18 3 78 4 458
2018 Person with a disability 18 27 19 13 6 17 0 54 23 17
2018 Not a person with a disability 27 30 21 1 2 16 2 70 4 293
2017 Person with a disability 33 17 6 6 0 39 0 81 10 14
2017 Not a person with a disability 29 30 17 3 1 17 3 74 5 299
2014 Person with a disability 30 27 5 5 9 19 6 75 19 20
2014 Not a person with a disability 30 26 16 5 2 20 1 71 9 280
Top of Page

Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 41 18 19 6 9 0 6 63 17 32
2019 Not a person with a disability 27 31 19 8 13 0 1 58 22 459
2018 Person with a disability 55 11 23 6 6 0 0 66 12 17
2018 Not a person with a disability 23 33 21 11 10 0 1 57 22 295
2017 Person with a disability 28 21 18 27 6 0 0 50 32 14
2017 Not a person with a disability 27 24 20 12 12 0 3 54 26 296

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 22 10 28 13 27 0 0 31 40 32
2019 Not a person with a disability 14 24 27 22 13 0 0 38 35 458
2018 Person with a disability 11 23 33 5 28 0 0 34 33 17
2018 Not a person with a disability 9 19 34 22 16 0 0 27 38 295
2017 Person with a disability 27 27 18 17 11 0 0 54 29 14
2017 Not a person with a disability 12 21 27 21 17 0 1 34 39 299

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 22 19 19 16 25 0 0 41 41 32
2019 Not a person with a disability 17 24 25 19 13 1 0 42 32 456
2018 Person with a disability 16 29 24 26 5 0 0 45 31 17
2018 Not a person with a disability 9 25 28 22 16 1 0 35 37 293
2017 Person with a disability 27 44 5 17 6 0 0 71 23 14
2017 Not a person with a disability 15 25 24 18 17 0 1 41 35 298

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 15 16 16 28 25 0 0 31 53 32
2019 Not a person with a disability 17 26 23 19 13 1 1 43 33 458
2018 Person with a disability 17 11 31 5 35 0 0 28 41 17
2018 Not a person with a disability 9 22 24 25 19 1 0 31 44 294
2017 Person with a disability 22 39 6 5 29 0 0 60 34 14
2017 Not a person with a disability 12 23 20 26 17 0 1 36 43 297

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 44 15 3 22 15 0 0 59 38 32
2019 Not a person with a disability 32 29 16 12 8 1 2 63 21 457
2018 Person with a disability 28 18 15 0 28 0 12 52 32 17
2018 Not a person with a disability 24 30 22 12 9 1 2 56 22 292
2017 Person with a disability 53 23 6 0 6 0 12 87 7 14
2017 Not a person with a disability 26 28 21 9 8 0 7 59 18 297

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 15 15 29 16 25 0 0 30 41 32
2019 Not a person with a disability 26 28 23 12 11 0 0 55 23 457
2018 Person with a disability 29 6 17 20 29 0 0 34 49 17
2018 Not a person with a disability 24 25 26 14 11 0 0 49 25 294
2017 Person with a disability 39 44 12 6 0 0 0 83 6 14
2017 Not a person with a disability 22 28 24 18 7 1 1 50 25 296

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 31 25 22 6 12 0 3 57 19 32
2019 Not a person with a disability 34 33 20 7 4 1 0 68 11 456
2018 Person with a disability 17 23 49 5 5 0 0 41 11 17
2018 Not a person with a disability 23 33 27 10 5 1 0 57 15 293
2017 Person with a disability 32 27 29 6 6 0 0 59 12 14
2017 Not a person with a disability 30 29 26 8 5 0 2 60 13 296

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 25 22 16 16 22 0 0 47 37 32
2019 Not a person with a disability 21 27 27 16 7 1 1 49 23 458
2018 Person with a disability 11 34 24 31 0 0 0 45 31 17
2018 Not a person with a disability 15 28 26 21 9 0 0 43 30 293
2017 Person with a disability 27 28 27 12 6 0 0 56 17 14
2017 Not a person with a disability 20 29 22 21 7 0 2 50 28 297

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 24 18 16 19 22 0 0 43 41 32
2019 Not a person with a disability 30 27 22 15 6 0 0 57 21 458
2018 Person with a disability 18 27 18 26 11 0 0 45 37 17
2018 Not a person with a disability 22 29 23 15 10 1 0 52 25 294
2017 Person with a disability 6 38 44 6 6 0 0 44 12 14
2017 Not a person with a disability 26 28 22 16 7 0 1 55 23 296

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 40 18 10 13 19 0 0 59 32 32
2019 Not a person with a disability 49 24 12 8 4 1 1 75 12 458

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 25 25 18 16 16 0 0 50 32 32
2019 Not a person with a disability 36 32 19 9 3 0 0 69 12 454
2018 Person with a disability 12 22 37 13 16 0 0 34 29 17
2018 Not a person with a disability 23 35 25 11 5 0 0 58 16 293
2017 Person with a disability 38 33 23 0 6 0 0 71 6 14
2017 Not a person with a disability 30 27 22 14 5 0 2 59 19 295

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 43 22 19 6 9 0 0 65 16 32
2019 Not a person with a disability 56 18 12 8 6 0 0 74 14 458
2018 Person with a disability 24 5 44 5 22 0 0 29 28 17
2018 Not a person with a disability 61 19 12 4 2 0 1 82 6 293
2017 Person with a disability 43 18 33 0 6 0 0 61 6 14
2017 Not a person with a disability 59 19 11 5 4 0 2 79 9 299

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 47 28 13 3 9 0 0 75 12 32
2019 Not a person with a disability 77 10 5 2 1 1 3 91 3 455
2018 Person with a disability 41 17 7 16 12 0 7 62 30 17
2018 Not a person with a disability 81 9 4 2 1 0 3 93 3 293

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 50 31 3 10 6 0 0 81 16 32
2019 Not a person with a disability 79 8 4 3 4 0 2 89 7 456
2018 Person with a disability 50 32 12 5 0 0 0 82 5 17
2018 Not a person with a disability 77 8 5 5 2 0 2 87 7 293
2017 Person with a disability 77 11 0 6 0 0 6 94 6 14
2017 Not a person with a disability 73 11 3 3 5 1 4 88 8 297

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 53 16 28 0 3 0 0 68 3 32
2019 Not a person with a disability 64 20 7 4 3 0 1 86 7 456
2018 Person with a disability 46 22 19 6 0 0 7 74 6 17
2018 Not a person with a disability 59 23 11 4 2 0 1 83 6 295
2017 Person with a disability 59 29 6 0 0 0 6 94 0 14
2017 Not a person with a disability 59 21 11 3 3 1 3 84 5 299

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 35 13 19 10 23 0 0 48 33 31
2019 Not a person with a disability 64 16 9 4 4 0 2 82 8 456
2018 Person with a disability 46 35 12 7 0 0 0 81 7 17
2018 Not a person with a disability 56 20 11 7 5 0 0 76 13 294
2017 Person with a disability 54 23 17 0 0 0 6 82 0 14
2017 Not a person with a disability 58 19 10 5 5 0 3 79 10 298

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 50 13 3 7 0 0 27 86 9 30
2019 Not a person with a disability 61 10 6 2 1 1 19 89 4 455
2018 Person with a disability 43 6 14 0 0 0 37 78 0 16
2018 Not a person with a disability 53 14 6 3 0 0 24 88 4 292
2017 Person with a disability 45 0 12 5 0 6 33 72 9 14
2017 Not a person with a disability 56 11 6 2 1 1 24 87 4 298

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 84 10 0 0 0 0 6 100 0 32
2019 Not a person with a disability 70 15 6 3 1 0 4 89 4 457
2018 Person with a disability 63 24 7 0 0 0 5 92 0 17
2018 Not a person with a disability 74 14 5 1 1 0 4 92 2 295
2017 Person with a disability 66 11 11 0 0 0 12 87 0 14
2017 Not a person with a disability 72 13 5 1 1 1 7 93 2 298

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 65 6 9 0 13 0 6 76 13 32
2019 Not a person with a disability 77 10 6 2 2 0 2 89 5 455
2018 Person with a disability 77 5 18 0 0 0 0 82 0 17
2018 Not a person with a disability 76 10 4 2 3 0 4 90 6 295
2017 Person with a disability 46 21 15 6 0 0 12 76 6 14
2017 Not a person with a disability 70 11 6 3 2 0 7 88 6 299

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 53 28 10 10 0 0 0 81 10 32
2019 Not a person with a disability 56 25 12 4 2 0 1 83 5 457
2018 Person with a disability 17 42 35 6 0 0 0 59 6 17
2018 Not a person with a disability 50 27 15 4 1 0 2 78 6 295
2017 Person with a disability 59 12 5 12 6 0 6 76 18 14
2017 Not a person with a disability 54 22 13 4 3 1 3 80 7 299

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 13 12 34 25 16 0 0 25 41 32
2019 Not a person with a disability 14 31 38 13 4 0 0 45 17 459
2018 Person with a disability 6 25 35 18 17 0 0 30 35 17
2018 Not a person with a disability 8 28 40 21 3 0 0 36 24 295
2017 Person with a disability 6 30 52 6 6 0 0 37 12 14
2017 Not a person with a disability 8 24 43 17 8 0 0 32 25 299

Question 76. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 26 36 26 3 10 0 0 13 61 31
2019 Not a person with a disability 10 16 43 20 10 0 0 30 26 456
2018 Person with a disability 30 25 34 6 6 0 0 12 55 16
2018 Not a person with a disability 8 28 37 20 7 0 0 27 36 290
2017 Person with a disability 6 17 56 0 22 0 0 22 23 14
2017 Not a person with a disability 12 24 38 20 7 0 0 27 36 299

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 25 47 13 6 6 3 0 74 13 32
2019 Not a person with a disability 37 41 13 5 1 2 0 81 6 458
2018 Person with a disability 22 35 19 0 19 5 0 60 20 17
2018 Not a person with a disability 29 42 15 9 2 3 0 73 11 295
2017 Person with a disability 17 39 5 0 12 27 0 77 16 14
2017 Not a person with a disability 27 38 16 8 5 6 0 69 14 298

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 22 21 9 13 28 6 0 46 44 32
2019 Not a person with a disability 28 37 17 11 5 2 0 67 16 458
2018 Person with a disability 12 28 24 12 24 0 0 40 36 17
2018 Not a person with a disability 23 32 18 18 7 2 0 56 26 294
2017 Person with a disability 12 42 23 6 12 6 0 57 18 14
2017 Not a person with a disability 17 36 16 16 13 2 0 54 29 298
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 52 48 32
2019 Not a person with a disability 10 90 457
2017 Person with a disability 50 50 14
2017 Not a person with a disability 14 86 299
2014 Person with a disability 49 51 20
2014 Not a person with a disability 10 90 280

Question 80. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 83 17 17
2019 Not a person with a disability 84 16 45
2017 Not a person with a disability 69 31 43
2014 Person with a disability 90 10 10
2014 Not a person with a disability 78 22 27

Question 81. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 50 14 7 22 7 0 0 64 29 14
2019 Not a person with a disability 39 41 8 11 0 0 0 80 11 37
2017 Not a person with a disability 58 35 0 7 0 0 0 93 7 31
2014 Not a person with a disability 67 23 5 5 0 0 0 90 5 21
Top of Page

Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 27 25 13 9 16 0 10 30 70 32
2019 Not a person with a disability 25 37 17 10 9 1 1 25 75 457
2018 Person with a disability 47 18 18 11 6 0 0 47 53 17
2018 Not a person with a disability 27 31 25 7 8 1 1 28 72 295
2017 Person with a disability 22 27 18 21 6 6 0 24 76 14
2017 Not a person with a disability 27 27 22 11 10 3 1 28 72 299

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 59 41 20
2019 Not a person with a disability 64 36 336

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 45 55 20
2019 Not a person with a disability 45 55 331

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 39 20 15 10 15 0 0 59 25 20
2019 Not a person with a disability 27 30 12 14 10 2 5 61 25 331
2017 Not a person with a disability 19 25 11 17 16 4 9 50 37 207

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 5 10 10 21 35 0 19 18 69 20
2019 Not a person with a disability 13 21 16 12 23 3 13 40 41 329
2017 Not a person with a disability 6 15 11 14 33 5 16 27 59 208

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 50 13 22 3 6 0 6 67 10 32
2019 Not a person with a disability 42 19 13 11 10 1 5 65 22 451
2018 Person with a disability 34 27 13 14 12 0 0 61 26 17
2018 Not a person with a disability 39 16 16 12 10 0 6 59 24 295
Date modified: