2019 Public Service Employee Survey Results for Natural Sciences and Engineering Research Council by Question 98. What is your first official language?

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 48 41 4 5 2 0 0 89 7 196
2019 First official language - French 45 44 5 5 1 0 0 89 6 182
2017 First official language - English 31 59 3 6 2 0 0 90 8 191
2017 First official language - French 36 49 4 7 3 0 0 85 11 177
2014 First official language - English 36 45 3 13 3 0 0 81 15 175
2014 First official language - French 29 48 7 12 4 0 0 77 16 168

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 79 16 2 0 2 0 1 96 2 196
2019 First official language - French 62 24 4 9 1 0 0 86 10 182
2017 First official language - English 72 23 1 4 1 0 0 95 4 191
2017 First official language - French 52 29 9 8 1 0 1 81 10 176
2014 First official language - English 70 21 3 2 2 0 1 92 5 175
2014 First official language - French 45 29 6 16 4 0 0 74 20 168

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 51 35 4 9 2 0 0 86 10 196
2019 First official language - French 57 32 5 5 2 0 0 88 7 182
2017 First official language - English 55 31 7 6 2 0 0 86 8 190
2017 First official language - French 50 36 9 3 2 0 0 86 5 176
2014 First official language - English 59 28 5 6 2 0 0 87 8 175
2014 First official language - French 43 39 11 4 3 0 0 82 7 167

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 34 45 8 13 1 0 0 78 14 196
2019 First official language - French 42 42 11 3 2 0 1 85 4 181
2018 First official language - English 32 46 9 10 3 0 0 78 13 200
2018 First official language - French 43 41 8 6 1 0 0 84 8 158
2017 First official language - English 37 41 7 13 2 0 0 78 15 191
2017 First official language - French 37 44 12 5 2 0 0 81 7 177
2014 First official language - English 30 39 9 15 7 0 0 69 22 175
2014 First official language - French 28 38 17 10 7 0 1 66 17 168

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 58 30 6 4 2 0 0 88 6 195
2019 First official language - French 54 40 4 2 1 0 0 94 2 180
2017 First official language - English 58 31 8 3 0 0 0 89 3 189
2017 First official language - French 54 37 6 1 0 1 1 93 1 177
2014 First official language - English 53 34 7 5 1 0 0 87 6 175
2014 First official language - French 46 38 11 3 1 0 0 84 4 168

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 58 26 5 7 4 1 0 84 10 196
2019 First official language - French 56 32 6 4 1 1 0 88 6 181
2018 First official language - English 55 32 7 4 2 0 1 88 5 200
2018 First official language - French 60 26 10 3 1 0 1 87 4 158
2017 First official language - English 56 29 6 7 2 0 0 85 9 191
2017 First official language - French 52 33 7 6 2 0 1 86 7 176
2014 First official language - English 47 34 6 7 3 1 1 83 11 175
2014 First official language - French 39 30 17 7 4 1 2 71 11 167

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 42 41 8 6 2 1 0 84 8 196
2019 First official language - French 44 37 11 7 1 0 1 81 8 182
2018 First official language - English 41 37 15 6 1 0 0 78 7 200
2018 First official language - French 46 36 12 4 2 0 0 82 6 158
2017 First official language - English 45 42 6 6 2 0 0 86 8 191
2017 First official language - French 42 45 8 3 2 0 0 87 5 176
2014 First official language - English 35 44 10 7 4 0 0 79 11 175
2014 First official language - French 36 49 10 3 2 0 0 84 5 168

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 34 44 7 7 7 0 1 79 14 196
2019 First official language - French 34 35 13 14 3 1 0 70 17 182
2018 First official language - English 31 40 12 12 6 0 0 70 18 197
2018 First official language - French 35 35 14 8 6 1 0 71 15 158
2017 First official language - English 39 32 12 12 4 1 0 71 16 191
2017 First official language - French 30 39 13 13 4 0 0 69 18 176
2014 First official language - English 29 39 10 18 3 0 0 69 21 175
2014 First official language - French 28 36 19 8 8 1 0 65 16 168

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 38 42 8 9 3 0 0 80 12 195
2019 First official language - French 34 46 11 7 2 0 0 80 9 181
2018 First official language - English 32 51 8 8 1 0 0 83 9 199
2018 First official language - French 36 43 10 7 3 1 0 79 10 157
2017 First official language - English 41 40 10 7 2 0 0 81 9 191
2017 First official language - French 33 46 13 5 3 0 0 79 8 176

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 54 36 5 5 1 0 0 90 5 195
2019 First official language - French 57 32 8 2 2 0 0 88 4 181
2018 First official language - English 61 33 5 1 1 0 0 93 2 199
2018 First official language - French 55 32 6 3 3 0 0 88 6 158
2017 First official language - English 55 35 7 2 1 0 0 90 3 190
2017 First official language - French 48 41 6 3 2 0 0 89 5 176
2014 First official language - English 57 36 3 3 1 0 0 94 3 175
2014 First official language - French 47 43 5 4 1 0 0 90 5 168

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 45 35 7 6 7 0 0 80 13 196
2019 First official language - French 39 35 13 10 3 0 0 74 13 182
2018 First official language - English 37 39 13 9 2 0 0 76 11 199
2018 First official language - French 39 39 11 5 5 1 0 78 10 158
2017 First official language - English 41 37 12 7 3 0 0 78 10 191
2017 First official language - French 33 46 10 7 3 0 0 79 11 176

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 56 33 5 3 2 0 1 90 5 194
2019 First official language - French 60 30 7 3 0 0 0 90 3 182
2018 First official language - English 56 31 10 3 0 0 0 87 3 197
2018 First official language - French 55 34 8 1 1 0 0 89 3 157
2017 First official language - English 63 31 5 1 1 0 0 94 2 191
2017 First official language - French 58 34 6 1 2 0 0 92 3 177
2014 First official language - English 62 30 5 2 0 0 0 93 2 175
2014 First official language - French 64 27 7 1 1 0 1 92 2 168

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 42 38 8 6 6 0 0 80 12 196
2019 First official language - French 38 37 13 8 4 0 0 75 12 182
2018 First official language - English 32 45 11 11 2 0 0 77 12 199
2018 First official language - French 38 40 17 4 2 0 0 78 6 158
2017 First official language - English 44 38 9 7 2 0 0 82 9 191
2017 First official language - French 37 42 9 6 5 0 0 79 11 177
2014 First official language - English 31 50 9 9 2 0 0 81 10 175
2014 First official language - French 25 42 17 11 4 0 1 68 15 168

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 48 31 9 7 4 0 1 79 11 196
2019 First official language - French 46 30 13 8 4 0 0 76 11 180
2018 First official language - English 44 32 12 10 1 0 0 76 12 198
2018 First official language - French 42 34 16 6 3 0 0 76 8 157
2017 First official language - English 46 34 9 8 4 0 0 80 12 190
2017 First official language - French 43 38 9 5 4 1 0 81 9 177
2014 First official language - English 37 45 7 9 3 0 0 81 11 175
2014 First official language - French 36 42 13 5 4 0 1 78 8 168

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 38 41 10 8 2 0 0 79 11 194
2019 First official language - French 40 44 9 5 2 0 0 84 7 176
2018 First official language - English 40 39 12 7 1 1 0 80 8 197
2018 First official language - French 42 36 13 7 2 0 0 78 9 159
2017 First official language - English 42 36 12 9 1 0 0 78 10 191
2017 First official language - French 41 40 12 4 3 0 0 81 7 177
2014 First official language - English 33 45 10 8 3 0 0 78 12 175
2014 First official language - French 36 38 16 5 4 0 1 74 10 168

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 52 34 8 5 2 0 0 86 6 196
2019 First official language - French 52 33 9 4 2 0 0 85 5 181
2018 First official language - English 49 38 6 7 1 0 0 86 8 199
2018 First official language - French 52 31 11 4 1 0 0 83 6 158
2017 First official language - English 54 37 5 3 2 0 0 91 5 191
2017 First official language - French 48 42 7 1 2 0 0 90 3 177
2014 First official language - English 46 35 10 6 3 0 0 81 9 175
2014 First official language - French 42 42 10 3 1 1 1 86 4 168

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 43 29 17 6 4 0 0 73 10 195
2019 First official language - French 41 36 13 5 4 0 0 78 9 181
2018 First official language - English 45 33 12 9 1 0 0 78 10 200
2018 First official language - French 45 32 15 6 2 0 0 77 8 159
2017 First official language - English 38 36 20 4 3 0 0 74 6 191
2017 First official language - French 46 32 15 6 1 0 0 78 7 177
2014 First official language - English 32 43 16 6 2 0 0 75 9 175
2014 First official language - French 36 37 14 13 1 0 0 73 13 168

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 8 18 40 24 10 0 0 34 25 196
2019 First official language - French 6 23 41 22 7 1 1 29 30 182
2018 First official language - English 4 19 44 20 12 1 0 32 23 198
2018 First official language - French 4 24 35 25 9 1 1 35 29 158
2017 First official language - English 4 13 46 26 10 1 2 36 17 191
2017 First official language - French 4 23 39 22 10 0 2 33 28 176
2014 First official language - English 5 14 40 29 10 1 1 40 20 174
2014 First official language - French 5 32 36 16 8 1 4 25 38 168

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 7 15 34 28 16 1 1 44 22 195
2019 First official language - French 10 19 28 28 13 1 1 42 30 180
2018 First official language - English 5 12 37 29 16 1 0 45 17 198
2018 First official language - French 6 15 30 27 15 6 1 45 22 158
2017 First official language - English 5 17 24 28 22 1 2 52 23 191
2017 First official language - French 5 16 25 25 21 6 3 50 22 175
2014 First official language - English 6 11 28 30 21 1 2 53 18 174
2014 First official language - French 5 17 26 27 16 4 4 47 24 168

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 11 14 36 28 10 1 0 38 25 196
2019 First official language - French 11 25 34 18 10 1 1 29 36 182
2018 First official language - English 9 16 40 28 7 0 0 35 25 197
2018 First official language - French 10 24 30 22 9 3 3 33 35 157
2017 First official language - English 7 16 40 25 10 0 2 36 23 191
2017 First official language - French 12 28 26 19 12 2 1 32 41 177
2014 First official language - English 8 19 31 27 12 1 2 40 28 174
2014 First official language - French 9 31 31 18 8 1 2 27 41 168

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 5 7 34 34 20 0 0 54 12 194
2019 First official language - French 5 14 32 30 19 1 0 49 19 181
2018 First official language - English 3 8 37 36 15 1 0 51 11 196
2018 First official language - French 4 16 34 27 15 4 0 43 22 157
2017 First official language - English 4 9 30 37 18 0 2 56 13 191
2017 First official language - French 3 17 33 32 13 2 1 46 20 175
2014 First official language - English 6 10 37 35 12 0 1 47 16 173
2014 First official language - French 3 24 41 20 11 1 1 31 27 168

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 7 14 37 26 15 1 1 41 22 194
2019 First official language - French 7 22 29 26 14 2 1 41 29 182
2018 First official language - English 8 18 36 22 13 2 1 36 27 199
2018 First official language - French 9 25 27 22 13 4 0 36 35 158
2017 First official language - English 10 19 31 22 13 2 3 37 30 191
2017 First official language - French 5 25 30 20 13 1 5 36 32 176
2014 First official language - English 14 27 36 14 7 1 1 22 41 174
2014 First official language - French 21 26 27 15 5 1 5 21 50 168

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 11 19 37 20 12 1 0 32 30 196
2019 First official language - French 12 25 30 24 7 2 1 31 38 182
2018 First official language - English 6 20 31 29 13 0 1 43 26 197
2018 First official language - French 13 23 30 16 11 5 1 29 38 156
2017 First official language - English 7 15 33 24 16 3 3 42 23 191
2017 First official language - French 10 26 25 24 9 3 2 35 38 175
2014 First official language - English 6 13 35 28 15 2 2 44 20 173
2014 First official language - French 10 18 32 23 11 2 4 36 30 168

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 8 16 40 23 11 0 1 35 24 196
2019 First official language - French 7 20 31 27 12 3 1 40 28 182
2018 First official language - English 9 16 40 26 9 1 0 35 25 198
2018 First official language - French 7 22 40 18 11 3 0 29 30 158
2017 First official language - English 7 18 43 21 10 1 1 31 25 191
2017 First official language - French 10 18 40 17 9 3 3 28 30 175
2014 First official language - English 9 23 33 22 11 1 1 34 32 174
2014 First official language - French 6 22 36 23 9 3 1 33 29 168

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 10 21 31 26 12 0 1 38 31 196
2019 First official language - French 7 23 33 25 12 0 1 37 30 182
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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 85 11 2 1 0 0 1 97 1 196
2019 First official language - French 66 25 4 4 1 0 0 91 5 182
2017 First official language - English 84 12 2 2 0 0 0 96 2 190
2017 First official language - French 70 23 4 3 1 0 0 93 3 177
2014 First official language - English 83 14 1 1 1 0 1 98 2 175
2014 First official language - French 66 20 4 8 2 0 1 87 10 168

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 34 33 13 7 4 5 6 74 12 196
2019 First official language - French 30 31 17 7 4 8 3 68 13 182
2018 First official language - English 31 36 13 9 4 3 4 72 14 199
2018 First official language - French 23 39 17 10 3 6 2 68 14 159
2017 First official language - English 34 29 11 8 6 5 7 72 16 191
2017 First official language - French 29 35 14 11 4 2 4 68 17 177
2014 First official language - English 32 34 10 10 5 4 4 73 16 175
2014 First official language - French 28 30 16 10 7 5 5 64 18 168

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 55 27 6 5 6 0 0 82 11 196
2019 First official language - French 50 31 9 5 4 1 0 81 9 182
2018 First official language - English 49 36 5 5 5 0 0 85 10 200
2018 First official language - French 49 37 8 5 1 1 0 87 6 159
2017 First official language - English 56 28 6 5 4 1 0 85 9 191
2017 First official language - French 46 39 6 7 2 1 0 85 10 176
2014 First official language - English 48 34 5 10 3 0 0 82 13 174
2014 First official language - French 46 34 8 7 4 0 0 80 11 168

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 64 28 2 5 2 0 0 92 6 195
2019 First official language - French 58 29 8 3 2 0 0 86 6 181
2018 First official language - English 68 26 3 2 2 0 0 94 3 200
2018 First official language - French 50 37 8 4 0 1 0 88 4 159
2017 First official language - English 62 26 5 6 1 0 0 88 8 191
2017 First official language - French 53 38 6 3 1 0 0 90 4 177
2014 First official language - English 56 34 4 4 2 0 0 90 6 175
2014 First official language - French 48 39 7 4 2 0 0 87 7 167

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 57 30 7 5 1 0 0 86 6 196
2019 First official language - French 48 35 11 2 3 1 0 83 6 182
2018 First official language - English 55 35 6 2 2 0 0 89 5 200
2018 First official language - French 41 43 11 4 0 1 0 85 4 159
Top of Page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 60 25 5 4 2 0 4 88 6 195
2019 First official language - French 53 29 8 3 1 1 4 87 4 182

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 52 31 7 6 4 1 0 84 9 196
2019 First official language - French 49 29 11 7 3 1 0 79 10 182
2018 First official language - English 45 39 6 7 2 1 0 85 9 198
2018 First official language - French 45 38 7 5 4 0 1 84 9 159
2017 First official language - English 51 29 6 9 3 1 1 82 12 191
2017 First official language - French 46 34 8 9 3 0 0 80 12 177
2014 First official language - English 41 37 7 12 2 1 1 79 14 175
2014 First official language - French 39 38 9 8 5 1 0 78 13 168

Question 26. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 61 22 8 3 3 1 1 85 6 196
2019 First official language - French 58 23 8 4 4 2 0 83 9 182
2018 First official language - English 57 32 4 5 2 1 0 90 6 196
2018 First official language - French 53 32 8 4 2 1 0 86 6 159
2017 First official language - English 62 20 7 6 2 2 2 85 8 191
2017 First official language - French 53 29 8 7 2 1 0 83 9 177
2014 First official language - English 50 31 13 4 2 0 1 81 6 175
2014 First official language - French 43 33 13 4 6 1 0 77 10 168

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 55 29 6 5 3 1 0 85 8 195
2019 First official language - French 57 24 11 4 3 1 1 82 7 181
2018 First official language - English 51 34 9 4 2 1 0 85 6 198
2018 First official language - French 51 32 9 5 2 1 0 84 8 159
2017 First official language - English 54 28 6 8 2 1 1 83 11 191
2017 First official language - French 47 31 12 7 2 0 1 78 10 176
2014 First official language - English 45 35 11 6 3 1 1 80 9 175
2014 First official language - French 42 36 9 9 4 1 0 78 13 168

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 92 6 1 1 0 0 1 99 1 195
2019 First official language - French 80 14 3 2 1 0 1 95 3 181
2017 First official language - English 89 7 2 1 1 0 2 97 2 191
2017 First official language - French 78 19 2 0 1 0 1 97 1 177
2014 First official language - English 88 10 1 0 1 0 1 98 1 175
2014 First official language - French 71 17 3 4 4 0 1 89 8 168

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 71 18 4 2 2 1 2 93 4 195
2019 First official language - French 62 22 7 3 3 1 3 87 6 182
2017 First official language - English 69 15 2 4 5 2 5 90 9 191
2017 First official language - French 66 21 4 2 3 2 2 91 5 177
2014 First official language - English 62 14 5 5 6 3 4 82 12 175
2014 First official language - French 53 29 6 5 3 1 4 86 8 168

Question 30. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 69 20 6 2 3 1 0 90 4 194
2019 First official language - French 66 23 5 2 2 1 0 90 4 182
2018 First official language - English 66 24 3 5 1 1 0 91 6 198
2018 First official language - French 55 29 10 3 2 1 0 85 5 159
2017 First official language - English 67 19 6 4 3 1 1 87 7 190
2017 First official language - French 59 28 7 2 2 1 0 89 5 176

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 62 25 6 4 3 0 0 87 7 196
2019 First official language - French 58 31 5 2 3 0 1 89 5 182
2018 First official language - English 57 28 8 5 2 0 0 85 7 197
2018 First official language - French 54 27 11 4 4 0 1 82 8 159
2017 First official language - English 60 23 8 5 3 0 0 84 8 191
2017 First official language - French 60 25 8 5 2 0 0 84 7 177
2014 First official language - English 52 30 8 7 3 0 1 82 10 175
2014 First official language - French 46 31 9 10 4 0 0 77 14 168

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 28 50 11 10 1 0 0 78 11 72
2019 First official language - French 22 57 7 9 3 2 0 80 13 65
Top of Page

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 47 31 9 7 3 3 0 80 10 196
2019 First official language - French 39 38 12 6 4 2 0 78 10 179
2018 First official language - English 43 37 9 8 2 2 0 81 10 200
2018 First official language - French 38 42 14 4 1 1 0 80 6 158
2017 First official language - English 45 30 11 5 3 6 2 80 8 191
2017 First official language - French 34 42 14 4 2 2 1 79 7 176
2014 First official language - English 41 36 7 8 6 2 0 79 14 175
2014 First official language - French 31 42 12 5 5 4 1 77 11 168

Question 35. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 41 34 9 7 7 1 0 76 15 195
2019 First official language - French 34 39 14 9 4 1 1 73 13 180
2018 First official language - English 33 38 12 11 5 2 0 72 16 200
2018 First official language - French 35 36 16 9 1 3 1 72 11 157
2017 First official language - English 37 37 11 8 4 3 1 77 12 190
2017 First official language - French 30 42 19 5 3 1 1 73 8 176
2014 First official language - English 37 37 10 10 5 1 0 75 15 175
2014 First official language - French 26 44 17 7 4 2 0 71 12 168

Question 36. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 25 39 13 16 7 1 0 65 23 195
2019 First official language - French 25 35 19 13 5 3 0 62 18 180
2018 First official language - English 20 38 17 17 6 2 0 60 23 199
2018 First official language - French 26 38 18 11 4 4 0 66 15 157
2017 First official language - English 23 38 16 13 5 4 1 65 18 191
2017 First official language - French 20 38 26 10 4 2 1 59 14 175
2014 First official language - English 22 47 14 11 5 2 0 70 16 175
2014 First official language - French 20 41 20 8 6 5 0 64 15 168

Question 37. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 23 38 16 16 7 1 0 62 23 196
2019 First official language - French 17 42 18 14 7 1 0 60 21 180
2018 First official language - English 15 44 15 20 6 1 0 59 25 200
2018 First official language - French 16 45 17 16 6 1 0 61 22 158
2017 First official language - English 24 37 14 16 7 2 1 63 23 191
2017 First official language - French 21 38 23 10 6 1 1 60 16 176
2014 First official language - English 21 40 12 19 6 1 0 62 26 175
2014 First official language - French 17 38 20 19 4 2 1 56 24 168

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 66 23 7 2 0 2 0 91 2 196
2019 First official language - French 50 33 12 2 1 2 0 85 3 182
Top of Page

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 42 35 15 6 3 0 0 77 8 196
2019 First official language - French 31 50 11 6 1 1 0 82 7 180
2018 First official language - English 35 42 11 7 4 1 0 78 11 199
2018 First official language - French 34 47 13 4 2 0 0 80 6 158
2017 First official language - English 38 40 10 8 2 1 0 79 10 190
2017 First official language - French 33 49 11 3 3 1 0 83 6 177
2014 First official language - English 43 38 10 5 3 1 0 82 8 175
2014 First official language - French 33 48 14 3 1 1 0 82 4 168

Question 40. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 19 37 15 19 10 0 0 56 29 196
2019 First official language - French 19 38 19 18 5 1 0 57 23 180

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 35 36 13 9 4 2 2 73 13 196
2019 First official language - French 34 37 11 11 6 1 1 72 17 180
2018 First official language - English 31 45 8 9 4 3 0 78 14 200
2018 First official language - French 26 38 16 12 2 3 3 68 15 157
2017 First official language - English 43 28 12 10 4 2 1 73 15 190
2017 First official language - French 34 30 16 11 6 3 0 66 17 177
2014 First official language - English 42 31 9 10 3 5 0 76 14 175
2014 First official language - French 37 35 12 8 2 4 2 76 11 168

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 47 34 10 5 2 1 0 82 7 195
2019 First official language - French 37 41 13 5 2 1 1 79 7 181
2018 First official language - English 44 36 12 5 3 0 0 80 8 198
2018 First official language - French 31 51 15 2 1 0 0 82 3 157

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 24 25 16 12 8 12 3 57 24 196
2019 First official language - French 21 22 19 10 12 14 2 51 26 181
2018 First official language - English 19 26 24 10 8 12 1 52 20 200
2018 First official language - French 15 23 19 17 8 12 5 46 31 158
2017 First official language - English 17 26 17 11 12 11 5 52 28 191
2017 First official language - French 11 19 22 18 12 16 2 37 37 177
2014 First official language - English 18 17 17 25 11 9 3 40 42 175
2014 First official language - French 12 21 20 16 14 14 4 40 36 168

Question 44. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 27 39 12 14 8 1 0 67 22 193
2019 First official language - French 28 41 15 10 4 2 0 70 15 181
2018 First official language - English 25 40 12 15 6 2 0 66 21 198
2018 First official language - French 29 35 23 10 3 1 0 64 13 157
2017 First official language - English 28 37 11 15 6 3 1 68 21 190
2017 First official language - French 29 46 13 6 4 1 1 76 10 177
2014 First official language - English 17 35 17 17 13 1 0 53 30 175
2014 First official language - French 20 39 16 14 7 3 1 61 22 168

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 28 31 11 17 12 0 0 59 29 196
2019 First official language - French 21 30 15 18 12 1 3 53 31 181
2018 First official language - English 21 31 15 20 12 1 0 53 32 199
2018 First official language - French 15 27 23 19 10 2 4 45 31 157
2017 First official language - English 21 33 11 17 14 2 3 56 33 191
2017 First official language - French 17 32 19 16 12 4 1 51 29 177
2014 First official language - English 16 30 12 20 18 3 1 48 40 174
2014 First official language - French 12 27 20 21 16 1 2 41 38 168

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 50 25 13 4 3 1 5 79 8 195
2019 First official language - French 54 23 12 3 4 0 4 80 7 179

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 62 11 11 5 4 1 5 78 10 196
2019 First official language - French 78 5 2 2 0 0 12 95 3 178

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 57 22 11 5 1 1 2 82 7 196
2019 First official language - French 58 24 10 2 2 1 4 86 3 180

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 52 21 12 6 4 2 3 77 10 196
2019 First official language - French 51 24 12 4 2 2 5 80 7 180

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 64 11 11 5 4 1 4 79 9 196
2019 First official language - French 60 12 11 3 3 3 8 81 7 180

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 73 15 4 2 1 1 4 93 3 195
2019 First official language - French 61 15 10 4 4 0 6 81 8 177

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 81 8 3 2 2 2 3 94 3 195
2019 First official language - French 75 14 3 2 1 1 5 94 3 179

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 84 3 4 1 1 2 7 95 1 195
2019 First official language - French 78 6 4 2 1 1 9 93 3 180

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 30 49 11 9 1 0 0 79 10 196
2019 First official language - French 28 41 18 6 2 5 1 73 8 180
2018 First official language - English 29 41 17 9 3 1 0 71 12 199
2018 First official language - French 24 44 20 5 3 4 0 71 9 157
2017 First official language - English 30 43 13 10 2 2 0 74 12 191
2017 First official language - French 21 44 20 6 3 6 1 69 9 175

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 43 43 4 8 1 1 0 86 10 194
2019 First official language - French 42 42 9 3 2 2 1 86 4 179
2018 First official language - English 54 30 7 7 2 1 0 85 8 199
2018 First official language - French 50 37 9 3 1 1 0 88 3 157
2017 First official language - English 47 39 7 6 1 1 0 87 7 190
2017 First official language - French 43 42 9 4 1 2 0 87 5 176
2014 First official language - English 53 35 5 5 1 1 0 89 6 175
2014 First official language - French 43 43 11 2 1 0 0 86 2 168

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 52 35 7 6 1 0 0 87 6 195
2019 First official language - French 50 36 10 2 2 1 0 87 3 180
2018 First official language - English 49 35 10 3 1 2 0 86 4 198
2018 First official language - French 43 43 10 1 0 3 1 89 1 156
2017 First official language - English 44 30 15 4 3 3 0 77 7 189
2017 First official language - French 39 43 11 2 1 4 0 85 3 176
2014 First official language - English 47 27 10 5 1 8 1 82 7 175
2014 First official language - French 41 38 18 1 1 1 0 80 2 168

Question 50. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 67 21 8 4 1 0 0 88 4 196
2019 First official language - French 63 26 4 4 1 1 1 90 6 181
2018 First official language - English 65 26 4 3 2 0 0 91 5 199
2018 First official language - French 60 31 7 1 1 1 0 92 1 157
2017 First official language - English 63 27 7 3 1 0 0 90 4 191
2017 First official language - French 54 38 5 1 1 0 0 93 2 176
2014 First official language - English 69 21 9 1 1 0 0 89 2 175
2014 First official language - French 57 35 5 2 1 0 0 93 2 167

Question 51. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 59 25 9 4 2 1 0 84 6 196
2019 First official language - French 56 32 7 3 3 0 0 87 6 181
2018 First official language - English 55 32 8 4 1 1 0 87 5 198
2018 First official language - French 50 37 9 2 1 1 0 87 3 154
2017 First official language - English 59 27 8 4 2 1 0 87 6 191
2017 First official language - French 51 38 7 2 2 1 0 89 4 177
2014 First official language - English 50 33 11 4 2 0 0 83 6 175
2014 First official language - French 42 40 12 4 2 0 0 82 6 168

Question 52. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 55 27 9 7 1 1 0 82 8 196
2019 First official language - French 51 34 8 4 2 0 0 86 6 181
2018 First official language - English 52 34 7 6 2 1 0 86 8 198
2018 First official language - French 46 39 12 2 1 1 0 86 3 156
2017 First official language - English 57 28 8 5 2 0 0 86 7 191
2017 First official language - French 50 39 7 3 1 0 0 89 4 177
2014 First official language - English 49 34 9 6 2 0 0 83 9 175
2014 First official language - French 43 39 13 3 2 0 0 82 5 168

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 48 22 16 7 5 2 0 72 12 195
2019 First official language - French 51 19 17 6 5 1 0 71 11 181
2018 First official language - English 42 32 13 7 5 1 0 75 12 199
2018 First official language - French 39 26 22 5 3 5 0 68 9 157
2017 First official language - English 44 27 13 7 6 1 0 73 14 190
2017 First official language - French 41 29 20 2 4 3 1 73 7 177
2014 First official language - English 41 29 14 9 4 3 0 72 13 175
2014 First official language - French 38 27 17 12 5 1 1 66 17 168
Top of Page

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2019 First official language - English 28 32 40 196
2019 First official language - French 25 42 33 181
2018 First official language - English 26 36 38 199
2018 First official language - French 23 34 43 159
2017 First official language - English 22 39 39 191
2017 First official language - French 30 44 25 176
2014 First official language - English 32 34 33 175
2014 First official language - French 27 46 27 168

Question 55. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2019 First official language - English 12 30 27 6 15 9 55
2019 First official language - French 6 40 38 8 4 4 46
2018 First official language - English 12 24 40 6 17 2 51
2018 First official language - French 18 30 32 5 5 8 37
2017 First official language - English 14 36 28 7 12 2 42
2017 First official language - French 24 20 36 6 9 6 53
2014 First official language - English 16 34 25 11 9999 15 57
2014 First official language - French 11 30 37 11 9999 11 46
Top of Page

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 44 35 5 4 3 1 8 87 7 193
2019 First official language - French 33 47 9 3 2 1 5 85 5 181

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 64 15 6 1 1 6 8 91 2 196
2019 First official language - French 58 21 6 1 0 8 5 92 1 180
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 9 91 195
2019 First official language - French 8 92 182
2018 First official language - English 10 90 200
2018 First official language - French 10 90 157

Question 59a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 47 53 17
2019 First official language - French 46 54 15
2018 First official language - English 43 57 19
2018 First official language - French 44 56 16

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 48 52 17
2019 First official language - French 66 34 15
2018 First official language - English 53 47 19
2018 First official language - French 62 38 16

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 0 100 17
2019 First official language - French 0 100 15
2018 First official language - English 0 100 19
2018 First official language - French 0 100 16

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 36 64 17
2019 First official language - French 40 60 15

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 30 70 17
2019 First official language - French 46 54 15
2018 First official language - English 42 58 19
2018 First official language - French 43 57 16

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 0 100 17
2019 First official language - French 0 100 15
2018 First official language - English 0 100 19
2018 First official language - French 0 100 16

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 48 52 17
2019 First official language - French 67 33 15
2018 First official language - English 26 74 19
2018 First official language - French 31 69 16

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 66 34 17
2019 First official language - French 46 54 15
2018 First official language - English 36 64 19
2018 First official language - French 50 50 16

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 0 100 17
2019 First official language - French 0 100 15
2018 First official language - English 0 100 19
2018 First official language - French 0 100 16

Question 61f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 0 100 17
2019 First official language - French 0 100 15
2018 First official language - English 0 100 19
2018 First official language - French 0 100 16

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 35 65 17
2019 First official language - French 34 66 15

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 48 52 17
2019 First official language - French 40 60 15

Question 62m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 0 100 17
2019 First official language - French 0 100 15
2018 First official language - English 0 100 19
2018 First official language - French 0 100 16

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 12 88 195
2019 First official language - French 14 86 182

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 21 13 14 7 4 29 12 58 18 196
2019 First official language - French 19 13 15 4 8 34 7 54 20 180
2018 First official language - English 19 18 12 9 5 32 6 59 22 200
2018 First official language - French 15 16 24 6 4 28 6 48 16 158
2017 First official language - English 18 13 18 8 8 27 9 48 25 191
2017 First official language - French 10 25 10 6 7 33 9 61 21 177
2014 First official language - English 12 10 16 9 6 32 15 41 28 175
2014 First official language - French 10 16 19 12 8 27 8 39 31 168

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 46 28 14 3 3 4 2 79 6 196
2019 First official language - French 36 32 14 3 4 9 1 76 8 182
2018 First official language - English 41 30 12 5 5 6 1 77 10 200
2018 First official language - French 32 34 20 4 2 7 1 71 7 159
2017 First official language - English 36 26 20 7 2 8 1 68 10 191
2017 First official language - French 28 38 12 6 5 12 0 75 12 177
2014 First official language - English 28 29 17 5 3 16 2 70 10 175
2014 First official language - French 21 29 24 6 4 14 1 59 12 168
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 5 95 196
2019 First official language - French 3 97 181

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 7 93 195
2019 First official language - French 7 93 179

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 21 13 18 4 2 31 12 59 10 196
2019 First official language - French 19 15 16 5 3 36 6 59 13 181
2018 First official language - English 20 15 16 2 5 35 7 61 12 200
2018 First official language - French 19 21 20 3 3 28 6 61 8 157
2017 First official language - English 15 11 13 5 3 40 14 56 16 191
2017 First official language - French 19 20 14 0 3 35 8 69 6 177
2014 First official language - English 17 9 13 3 1 43 15 59 10 174
2014 First official language - French 13 17 18 3 1 38 10 57 8 167

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 50 24 15 4 2 4 1 78 6 196
2019 First official language - French 40 31 11 4 2 10 2 81 6 182
2018 First official language - English 46 29 11 1 4 9 1 82 6 199
2018 First official language - French 30 43 17 3 1 5 1 78 4 157
2017 First official language - English 41 29 12 5 2 9 2 78 8 191
2017 First official language - French 31 34 16 1 3 13 1 76 5 177
2014 First official language - English 37 25 13 3 1 18 4 78 5 175
2014 First official language - French 24 29 23 1 2 19 1 67 4 167
Top of Page

Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 51 24 15 3 5 0 1 76 9 196
2019 First official language - French 55 22 15 3 4 0 1 77 8 182
2018 First official language - English 50 28 12 5 3 1 1 80 8 199
2018 First official language - French 44 30 13 6 2 0 3 77 9 158
2017 First official language - English 47 32 10 5 6 0 1 80 10 191
2017 First official language - French 37 29 16 9 6 1 3 68 16 177

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 21 32 21 16 10 0 0 53 26 196
2019 First official language - French 15 34 24 19 7 0 0 49 26 182
2018 First official language - English 18 27 28 18 10 0 0 45 27 199
2018 First official language - French 13 25 38 17 6 0 1 38 23 158
2017 First official language - English 14 28 31 19 8 0 1 42 27 191
2017 First official language - French 17 26 30 17 8 1 1 44 25 177

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 37 32 18 8 4 0 1 69 12 196
2019 First official language - French 32 28 25 10 4 0 1 61 14 182
2018 First official language - English 31 29 25 13 2 0 0 60 15 199
2018 First official language - French 21 30 28 15 4 0 2 51 20 159
2017 First official language - English 28 32 22 13 3 1 2 62 16 191
2017 First official language - French 25 23 31 11 7 0 3 49 19 177

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 24 32 20 11 12 0 0 56 24 196
2019 First official language - French 19 27 22 22 8 1 1 47 31 182
2018 First official language - English 22 29 24 16 10 0 0 50 26 199
2018 First official language - French 16 33 21 21 8 0 2 49 30 159
2017 First official language - English 19 28 28 15 10 1 1 47 25 191
2017 First official language - French 20 27 24 16 9 2 2 49 26 177

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 52 29 7 6 2 1 3 85 8 196
2019 First official language - French 49 33 9 4 1 0 4 85 6 182
2018 First official language - English 50 24 17 5 2 0 3 76 7 198
2018 First official language - French 48 29 11 3 0 1 8 84 3 159
2017 First official language - English 44 27 17 3 1 1 7 78 4 191
2017 First official language - French 40 26 13 6 1 1 13 76 8 176

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 37 27 17 10 8 0 0 65 18 196
2019 First official language - French 37 31 18 8 6 0 1 69 13 180
2018 First official language - English 36 22 25 10 7 0 0 58 17 199
2018 First official language - French 35 34 20 5 4 0 2 70 10 159
2017 First official language - English 26 34 23 15 3 0 1 60 17 191
2017 First official language - French 30 30 25 11 3 0 1 60 14 177

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 30 39 20 5 6 0 1 69 11 194
2019 First official language - French 37 34 19 5 3 1 0 72 9 180
2018 First official language - English 20 38 27 10 5 0 0 58 15 199
2018 First official language - French 24 41 20 7 4 2 3 68 11 158
2017 First official language - English 26 43 16 14 1 0 0 69 15 191
2017 First official language - French 28 32 23 10 3 1 2 62 14 177

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 25 38 17 13 7 0 0 63 20 194
2019 First official language - French 25 35 28 8 3 1 0 61 11 180
2018 First official language - English 23 27 27 19 4 0 0 50 23 200
2018 First official language - French 24 30 25 13 4 1 3 57 17 158
2017 First official language - English 26 30 33 8 2 0 2 57 10 191
2017 First official language - French 23 32 26 17 2 1 1 55 19 177

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 34 30 20 9 6 0 0 65 15 193
2019 First official language - French 37 30 20 7 5 1 1 68 12 179
2018 First official language - English 28 32 24 9 6 0 1 61 15 200
2018 First official language - French 28 37 18 11 3 1 2 67 15 157
2017 First official language - English 35 35 16 10 3 0 2 71 13 191
2017 First official language - French 28 33 25 10 3 0 1 61 13 176

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 51 25 13 4 7 0 0 75 12 194
2019 First official language - French 49 25 13 6 6 0 1 75 11 177

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 42 27 19 9 4 0 0 69 12 194
2019 First official language - French 36 36 17 6 4 0 0 72 10 179
2018 First official language - English 36 30 17 12 4 0 1 66 16 200
2018 First official language - French 22 43 21 8 3 1 2 67 11 158
2017 First official language - English 40 32 15 10 2 1 1 72 12 191
2017 First official language - French 29 30 25 10 5 1 1 60 15 175

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 64 19 11 4 1 0 0 84 5 193
2019 First official language - French 67 23 8 0 1 0 1 91 1 178
2018 First official language - English 63 20 10 4 2 0 0 84 6 200
2018 First official language - French 61 21 10 3 1 1 5 86 3 156
2017 First official language - English 61 22 12 3 1 0 2 84 4 191
2017 First official language - French 66 21 5 2 1 0 4 92 3 177

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 85 7 3 1 1 1 4 95 2 193
2019 First official language - French 77 11 5 1 1 1 6 93 1 179
2018 First official language - English 77 11 4 4 1 1 3 92 4 200
2018 First official language - French 71 15 4 1 0 0 10 95 1 157

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 78 12 4 3 3 0 2 91 5 196
2019 First official language - French 78 10 4 3 3 1 2 90 6 181
2018 First official language - English 77 11 4 4 2 1 2 90 6 199
2018 First official language - French 71 11 4 4 2 0 7 88 7 158
2017 First official language - English 79 9 7 4 1 1 0 88 5 191
2017 First official language - French 69 18 6 2 2 0 4 91 3 176

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 63 23 10 3 1 0 1 86 4 196
2019 First official language - French 61 26 6 3 3 1 1 88 6 181
2018 First official language - English 62 24 8 3 2 0 1 87 5 199
2018 First official language - French 49 32 11 3 3 0 3 83 6 158
2017 First official language - English 64 24 8 4 0 0 1 88 4 191
2017 First official language - French 51 29 12 2 3 0 3 82 5 177

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 67 17 8 5 3 0 1 84 8 196
2019 First official language - French 66 18 5 6 4 1 1 84 10 182
2018 First official language - English 58 25 9 4 4 0 0 83 8 197
2018 First official language - French 56 25 10 4 3 0 2 82 8 158
2017 First official language - English 67 19 9 4 2 0 1 86 5 190
2017 First official language - French 64 22 6 2 3 1 3 89 5 176

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 61 13 4 3 1 0 18 91 4 194
2019 First official language - French 54 16 4 1 0 1 24 93 1 181
2018 First official language - English 54 15 7 1 1 0 22 88 2 197
2018 First official language - French 44 15 6 4 1 1 29 85 7 158
2017 First official language - English 57 14 3 5 1 1 20 89 7 190
2017 First official language - French 53 8 5 1 1 1 31 90 3 176

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 70 23 4 1 1 0 0 94 2 196
2019 First official language - French 71 21 4 1 0 1 2 95 1 180
2018 First official language - English 64 22 6 3 2 0 4 90 4 197
2018 First official language - French 59 24 9 4 0 0 4 87 4 158
2017 First official language - English 64 23 5 2 1 1 5 93 3 191
2017 First official language - French 67 18 6 1 0 0 8 93 1 176

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 67 16 6 4 5 0 1 85 9 195
2019 First official language - French 69 15 7 3 4 1 2 86 7 182
2018 First official language - English 63 17 7 6 6 0 1 81 11 198
2018 First official language - French 57 20 7 6 4 1 4 81 12 158
2017 First official language - English 64 23 8 2 1 1 2 89 3 191
2017 First official language - French 63 15 8 2 6 1 4 83 9 176

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 52 28 14 6 1 0 0 80 7 196
2019 First official language - French 59 20 13 5 1 1 1 80 6 181
2018 First official language - English 50 30 12 3 4 0 1 81 7 199
2018 First official language - French 45 31 15 5 1 0 2 78 7 158
2017 First official language - English 51 28 13 2 2 1 3 82 4 190
2017 First official language - French 47 31 13 5 2 0 1 79 7 175

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 18 37 31 10 3 0 0 55 13 196
2019 First official language - French 15 40 33 9 3 0 0 55 12 182
2018 First official language - English 17 34 32 13 4 0 0 51 17 200
2018 First official language - French 11 42 34 9 3 1 1 54 12 159
2017 First official language - English 15 31 38 14 2 0 0 46 16 191
2017 First official language - French 11 32 40 14 3 0 0 43 17 176

Question 76. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 7 16 35 30 13 1 0 42 23 194
2019 First official language - French 8 14 36 27 16 0 0 42 22 181
2018 First official language - English 7 15 41 25 12 0 0 37 21 198
2018 First official language - French 8 17 28 28 17 0 1 46 26 154
2017 First official language - English 5 12 48 24 11 0 0 35 17 191
2017 First official language - French 6 18 38 21 17 0 1 38 24 176

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 48 36 9 4 2 0 0 84 7 195
2019 First official language - French 44 40 12 2 2 1 0 85 3 181
2018 First official language - English 52 34 7 2 2 2 0 88 5 199
2018 First official language - French 43 43 10 2 1 0 1 87 3 158
2017 First official language - English 49 36 7 4 3 2 0 86 6 190
2017 First official language - French 41 39 11 4 2 3 0 82 6 177

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 38 39 10 8 4 1 0 78 12 195
2019 First official language - French 34 39 14 6 5 1 0 74 12 182
2018 First official language - English 38 41 9 6 5 1 0 80 11 200
2018 First official language - French 31 45 16 5 3 1 0 76 8 159
2017 First official language - English 35 43 7 11 3 1 0 79 14 191
2017 First official language - French 28 44 15 8 3 2 0 73 11 176
Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 20 80 195
2019 First official language - French 12 88 180
2017 First official language - English 17 83 191
2017 First official language - French 22 78 177
2014 First official language - English 13 87 175
2014 First official language - French 13 87 167

Question 80. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 92 8 38
2019 First official language - French 85 15 21
2017 First official language - English 82 18 31
2017 First official language - French 69 31 39
2014 First official language - English 96 4 23
2014 First official language - French 86 14 22

Question 81. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 50 32 6 9 3 0 0 82 12 34
2019 First official language - French 50 33 0 17 0 0 0 83 17 18
2017 First official language - English 54 46 0 0 0 0 0 100 0 25
2017 First official language - French 52 44 0 4 0 0 0 96 4 27
2014 First official language - English 50 32 9 5 5 0 0 82 9 22
2014 First official language - French 53 26 16 5 0 0 0 79 5 19
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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 57 26 8 3 3 4 0 59 41 196
2019 First official language - French 53 29 8 2 1 5 2 57 43 182
2018 First official language - English 59 24 13 1 1 2 1 61 39 199
2018 First official language - French 60 23 10 3 0 3 1 63 37 159
2017 First official language - English 58 19 10 5 1 5 2 62 38 191
2017 First official language - French 53 25 12 4 2 3 1 56 44 177

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 53 47 76
2019 First official language - French 60 40 72

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 72 28 76
2019 First official language - French 74 26 72
2018 First official language - English 69 31 75
2018 First official language - French 80 20 56

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 35 22 14 15 8 1 4 61 24 75
2019 First official language - French 28 34 9 11 7 1 10 69 20 72
2018 First official language - English 35 26 8 15 11 1 4 65 27 77
2018 First official language - French 43 32 5 11 3 0 5 79 15 56
2017 First official language - English 26 33 3 22 11 1 5 62 35 66
2017 First official language - French 32 25 12 13 8 0 9 63 24 75

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 19 6 21 4 15 3 33 39 29 76
2019 First official language - French 20 21 14 10 8 3 26 57 24 73
2018 First official language - English 9 6 8 16 15 5 41 29 57 77
2018 First official language - French 12 16 14 4 12 2 39 48 27 56
2017 First official language - English 13 12 9 9 7 3 47 50 32 65
2017 First official language - French 12 11 5 18 14 3 38 38 53 75

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 57 20 8 4 4 0 7 83 9 196
2019 First official language - French 58 14 7 5 7 2 8 80 13 182
2018 First official language - English 63 10 9 5 4 1 8 80 10 200
2018 First official language - French 59 12 6 6 5 1 9 80 13 158
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