2019 Public Service Employee Survey Results for Natural Sciences and Engineering Research Council by Question 102. In which province or territory do you work?

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 46 43 4 5 2 0 0 89 7 344
2019 Ontario (excluding National Capital Region) 65 29 6 0 0 0 0 94 0 18
2017 National Capital Region 35 53 3 6 3 0 0 88 9 331
2017 Ontario (excluding National Capital Region) 10 70 15 5 0 0 0 80 5 20
2014 National Capital Region 32 47 5 13 3 0 0 78 16 317
2014 Ontario (excluding National Capital Region) 20 60 7 7 7 0 0 80 13 15

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 71 20 3 4 1 0 0 91 6 344
2019 Ontario (excluding National Capital Region) 83 5 6 0 0 0 6 94 0 18
2017 National Capital Region 63 25 5 6 1 0 0 89 6 330
2017 Ontario (excluding National Capital Region) 60 35 5 0 0 0 0 95 0 20
2014 National Capital Region 55 27 5 9 3 0 1 83 12 317
2014 Ontario (excluding National Capital Region) 73 13 7 7 0 0 0 87 7 15

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 52 34 5 7 2 0 0 86 9 344
2019 Ontario (excluding National Capital Region) 72 17 0 12 0 0 0 88 12 18
2017 National Capital Region 53 33 8 5 1 0 0 86 6 329
2017 Ontario (excluding National Capital Region) 35 45 5 5 10 0 0 80 15 20
2014 National Capital Region 49 35 8 5 3 0 0 84 8 316
2014 Ontario (excluding National Capital Region) 73 20 0 7 0 0 0 93 7 15

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 37 44 9 8 1 0 0 81 9 343
2019 Ontario (excluding National Capital Region) 71 12 6 12 0 0 0 82 12 18
2018 National Capital Region 38 43 9 8 2 0 0 81 10 323
2017 National Capital Region 38 42 10 8 2 0 0 80 10 331
2017 Ontario (excluding National Capital Region) 20 50 10 20 0 0 0 70 20 20
2014 National Capital Region 28 39 13 13 7 0 0 66 20 317
2014 Ontario (excluding National Capital Region) 13 47 7 13 20 0 0 60 33 15

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 56 35 5 2 1 0 0 91 4 341
2019 Ontario (excluding National Capital Region) 59 24 12 6 0 0 0 82 6 18
2017 National Capital Region 57 34 7 2 0 0 0 91 2 329
2017 Ontario (excluding National Capital Region) 45 40 10 0 0 0 5 89 0 20
2014 National Capital Region 48 37 9 4 1 0 0 85 5 317
2014 Ontario (excluding National Capital Region) 67 33 0 0 0 0 0 100 0 15

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 57 28 6 6 2 1 0 86 9 343
2019 Ontario (excluding National Capital Region) 66 23 6 0 6 0 0 88 6 18
2018 National Capital Region 57 29 8 3 2 0 0 87 5 323
2017 National Capital Region 53 32 6 6 2 0 0 86 8 330
2017 Ontario (excluding National Capital Region) 60 25 5 5 5 0 0 85 10 20
2014 National Capital Region 43 33 12 7 3 1 1 77 11 317
2014 Ontario (excluding National Capital Region) 40 33 13 7 7 0 0 73 13 15

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 43 38 10 7 1 0 0 82 8 344
2019 Ontario (excluding National Capital Region) 65 29 0 6 0 0 0 94 6 18
2018 National Capital Region 45 36 12 5 2 0 0 81 7 323
2017 National Capital Region 43 43 8 5 2 0 0 86 7 330
2017 Ontario (excluding National Capital Region) 30 60 0 10 0 0 0 90 10 20
2014 National Capital Region 35 47 10 5 3 0 0 81 9 317
2014 Ontario (excluding National Capital Region) 27 60 13 0 0 0 0 87 0 15

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 34 40 10 10 6 0 1 75 16 344
2019 Ontario (excluding National Capital Region) 35 41 12 12 0 0 0 76 12 18
2018 National Capital Region 33 37 12 10 7 1 0 71 17 320
2017 National Capital Region 35 36 13 13 4 0 0 70 17 330
2017 Ontario (excluding National Capital Region) 30 30 15 15 5 5 0 63 21 20
2014 National Capital Region 28 39 15 13 6 0 0 67 19 317
2014 Ontario (excluding National Capital Region) 20 27 20 27 7 0 0 47 33 15

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 36 45 10 7 2 0 0 81 9 343
2019 Ontario (excluding National Capital Region) 48 28 0 24 0 0 0 76 24 18
2018 National Capital Region 34 48 8 8 2 0 0 82 10 321
2017 National Capital Region 37 43 11 6 2 0 0 81 8 330
2017 Ontario (excluding National Capital Region) 25 40 15 15 5 0 0 65 20 20

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 56 33 6 3 1 0 0 89 4 343
2019 Ontario (excluding National Capital Region) 40 60 0 0 0 0 0 100 0 17
2018 National Capital Region 59 32 5 2 1 0 0 92 3 322
2017 National Capital Region 52 38 7 2 1 0 0 90 3 329
2017 Ontario (excluding National Capital Region) 50 35 5 10 0 0 0 85 10 20
2014 National Capital Region 51 41 4 3 1 0 0 91 4 317
2014 Ontario (excluding National Capital Region) 47 47 0 7 0 0 0 93 7 15

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 42 35 10 8 5 0 0 76 13 344
2019 Ontario (excluding National Capital Region) 53 41 0 0 6 0 0 94 6 18
2018 National Capital Region 39 40 11 6 4 0 0 79 10 322
2017 National Capital Region 37 42 12 7 3 0 0 78 10 330
2017 Ontario (excluding National Capital Region) 40 30 15 10 5 0 0 70 15 20

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 59 31 6 3 1 0 0 90 4 343
2019 Ontario (excluding National Capital Region) 69 19 13 0 0 0 0 87 0 17
2018 National Capital Region 56 32 9 2 1 0 0 88 3 321
2017 National Capital Region 60 32 6 1 1 0 0 92 2 331
2017 Ontario (excluding National Capital Region) 55 45 0 0 0 0 0 100 0 20
2014 National Capital Region 63 29 6 2 1 0 0 92 2 317
2014 Ontario (excluding National Capital Region) 73 13 13 0 0 0 0 87 0 15

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 40 37 10 6 6 0 0 77 12 344
2019 Ontario (excluding National Capital Region) 48 52 0 0 0 0 0 100 0 18
2018 National Capital Region 36 43 14 7 1 0 0 78 8 322
2017 National Capital Region 40 42 9 6 4 0 0 81 10 331
2017 Ontario (excluding National Capital Region) 45 25 5 20 5 0 0 70 25 20
2014 National Capital Region 28 46 13 10 3 0 0 75 13 317
2014 Ontario (excluding National Capital Region) 13 47 20 13 7 0 0 60 20 15

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 48 29 11 7 4 0 0 78 11 342
2019 Ontario (excluding National Capital Region) 43 57 0 0 0 0 0 100 0 18
2018 National Capital Region 44 33 14 7 2 0 0 78 9 320
2017 National Capital Region 45 36 9 6 4 0 0 82 9 330
2017 Ontario (excluding National Capital Region) 40 25 5 15 15 0 0 65 30 20
2014 National Capital Region 37 43 11 6 3 0 1 80 9 317
2014 Ontario (excluding National Capital Region) 20 33 13 20 13 0 0 53 33 15

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 39 42 9 7 2 0 0 81 10 338
2019 Ontario (excluding National Capital Region) 40 60 0 0 0 0 0 100 0 17
2018 National Capital Region 41 37 12 8 2 0 0 79 9 321
2017 National Capital Region 42 38 12 6 2 0 0 80 8 331
2017 Ontario (excluding National Capital Region) 30 40 15 10 5 0 0 70 15 20
2014 National Capital Region 32 43 13 7 4 0 1 76 11 317
2014 Ontario (excluding National Capital Region) 33 40 7 13 7 0 0 73 20 15

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 52 33 9 4 2 0 0 85 6 343
2019 Ontario (excluding National Capital Region) 66 34 0 0 0 0 0 100 0 18
2018 National Capital Region 52 33 8 6 1 0 0 85 7 322
2017 National Capital Region 51 40 6 2 2 0 0 90 4 331
2017 Ontario (excluding National Capital Region) 45 40 10 5 0 0 0 85 5 20
2014 National Capital Region 43 39 10 4 3 0 0 83 7 317
2014 Ontario (excluding National Capital Region) 40 47 0 13 0 0 0 87 13 15

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 43 32 15 6 4 0 0 75 10 343
2019 Ontario (excluding National Capital Region) 35 24 34 0 6 0 0 59 6 17
2018 National Capital Region 46 31 14 8 2 0 0 77 10 324
2017 National Capital Region 43 34 17 5 1 0 0 76 7 331
2017 Ontario (excluding National Capital Region) 25 50 20 0 5 0 0 75 5 20
2014 National Capital Region 34 40 14 10 2 0 0 74 12 317
2014 Ontario (excluding National Capital Region) 40 27 33 0 0 0 0 67 0 15

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 7 20 42 22 9 0 0 31 27 344
2019 Ontario (excluding National Capital Region) 6 23 27 44 0 0 0 44 28 18
2018 National Capital Region 4 21 41 22 10 1 1 33 26 322
2017 National Capital Region 5 18 41 24 10 0 1 35 23 330
2017 Ontario (excluding National Capital Region) 5 25 50 15 0 0 5 16 32 20
2014 National Capital Region 5 24 37 22 9 1 2 32 30 316
2014 Ontario (excluding National Capital Region) 7 27 33 27 0 0 7 29 36 15

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 8 16 30 28 15 1 1 44 25 341
2019 Ontario (excluding National Capital Region) 17 29 28 21 5 0 0 25 46 18
2018 National Capital Region 5 13 34 28 16 3 0 46 19 322
2017 National Capital Region 5 17 24 27 22 4 2 52 23 329
2017 Ontario (excluding National Capital Region) 5 20 35 20 5 5 10 29 29 20
2014 National Capital Region 6 15 28 28 19 2 2 49 22 316
2014 Ontario (excluding National Capital Region) 0 13 27 40 0 7 13 50 17 15

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 11 18 36 23 10 1 1 33 30 344
2019 Ontario (excluding National Capital Region) 11 41 22 17 10 0 0 26 52 18
2018 National Capital Region 9 20 36 24 9 1 1 34 30 320
2017 National Capital Region 9 22 33 22 11 1 2 34 32 331
2017 Ontario (excluding National Capital Region) 15 25 35 25 0 0 0 25 40 20
2014 National Capital Region 9 25 31 23 9 1 2 33 35 316
2014 Ontario (excluding National Capital Region) 20 20 27 20 13 0 0 33 40 15

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 5 11 34 31 19 0 0 51 16 341
2019 Ontario (excluding National Capital Region) 6 12 17 39 26 0 0 66 18 18
2018 National Capital Region 4 12 36 31 14 2 0 46 17 319
2017 National Capital Region 4 12 32 33 16 1 1 51 16 329
2017 Ontario (excluding National Capital Region) 0 20 25 45 10 0 0 55 20 20
2014 National Capital Region 5 18 38 28 11 1 1 39 23 315
2014 Ontario (excluding National Capital Region) 0 20 67 13 0 0 0 13 20 15

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 7 18 33 25 15 1 1 40 26 342
2019 Ontario (excluding National Capital Region) 6 18 28 32 16 0 0 48 24 18
2018 National Capital Region 9 22 32 21 13 3 1 35 32 323
2017 National Capital Region 7 22 31 22 13 1 3 37 31 330
2017 Ontario (excluding National Capital Region) 15 15 25 15 15 0 15 35 35 20
2014 National Capital Region 18 25 33 14 7 1 2 21 45 316
2014 Ontario (excluding National Capital Region) 20 47 20 13 0 0 0 13 67 15

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 12 22 34 21 9 1 0 31 34 344
2019 Ontario (excluding National Capital Region) 24 23 23 16 16 0 0 31 46 18
2018 National Capital Region 10 22 32 23 11 2 1 35 32 319
2017 National Capital Region 8 22 29 24 12 3 2 38 32 329
2017 Ontario (excluding National Capital Region) 10 15 25 25 10 5 10 41 29 20
2014 National Capital Region 8 16 33 25 13 2 2 40 26 315
2014 Ontario (excluding National Capital Region) 7 20 40 27 0 7 0 29 29 15

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 7 18 34 27 11 1 1 39 26 344
2019 Ontario (excluding National Capital Region) 12 12 50 6 16 0 5 23 25 18
2018 National Capital Region 8 18 40 22 10 2 0 32 27 322
2017 National Capital Region 8 19 40 20 10 2 2 31 27 329
2017 Ontario (excluding National Capital Region) 15 20 45 5 5 5 5 11 39 20
2014 National Capital Region 8 23 35 22 10 2 1 33 31 316
2014 Ontario (excluding National Capital Region) 7 20 27 33 7 7 0 43 29 15

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 7 21 33 26 12 0 1 39 28 344
2019 Ontario (excluding National Capital Region) 24 18 27 17 15 0 0 31 41 18
Top of Page

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 76 18 3 3 0 0 0 94 3 344
2019 Ontario (excluding National Capital Region) 76 18 0 0 0 0 6 100 0 18
2017 National Capital Region 79 16 2 2 0 0 0 95 3 330
2017 Ontario (excluding National Capital Region) 70 25 5 0 0 0 0 95 0 20
2014 National Capital Region 74 18 2 4 1 0 0 92 6 317
2014 Ontario (excluding National Capital Region) 87 13 0 0 0 0 0 100 0 15

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 30 32 15 7 4 6 5 70 13 344
2019 Ontario (excluding National Capital Region) 60 17 6 0 6 6 6 87 7 18
2018 National Capital Region 27 38 15 10 3 5 2 70 14 323
2017 National Capital Region 31 33 13 10 5 4 5 70 16 331
2017 Ontario (excluding National Capital Region) 30 25 5 5 25 10 0 61 33 20
2014 National Capital Region 29 33 15 10 5 4 4 67 17 317
2014 Ontario (excluding National Capital Region) 33 13 7 13 20 7 7 54 38 15

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 52 29 8 6 5 0 0 81 11 344
2019 Ontario (excluding National Capital Region) 82 6 6 0 6 0 0 88 6 18
2018 National Capital Region 49 37 6 5 2 0 0 86 7 324
2017 National Capital Region 51 34 5 7 2 1 0 86 9 330
2017 Ontario (excluding National Capital Region) 40 25 10 5 20 0 0 65 25 20
2014 National Capital Region 46 35 7 9 3 0 0 81 12 316
2014 Ontario (excluding National Capital Region) 47 27 0 20 7 0 0 73 27 15

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 60 29 6 4 2 0 0 89 6 342
2019 Ontario (excluding National Capital Region) 71 18 0 6 6 0 0 88 12 18
2018 National Capital Region 59 32 5 3 1 0 0 92 3 324
2017 National Capital Region 58 33 5 4 1 0 0 90 5 331
2017 Ontario (excluding National Capital Region) 50 20 5 20 5 0 0 70 25 20
2014 National Capital Region 53 35 6 4 2 0 0 88 6 316
2014 Ontario (excluding National Capital Region) 47 47 0 7 0 0 0 93 7 15

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 52 32 9 4 2 1 0 85 6 344
2019 Ontario (excluding National Capital Region) 59 24 12 6 0 0 0 82 6 18
2018 National Capital Region 48 40 9 2 1 0 0 88 4 324
Top of Page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 56 26 7 4 1 1 4 87 6 344
2019 Ontario (excluding National Capital Region) 73 22 0 0 6 0 0 94 6 18

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 50 31 9 6 3 1 0 81 10 344
2019 Ontario (excluding National Capital Region) 76 18 0 0 6 0 0 94 6 18
2018 National Capital Region 44 40 6 6 3 0 1 85 10 322
2017 National Capital Region 49 30 8 9 3 0 1 80 12 331
2017 Ontario (excluding National Capital Region) 50 35 0 10 5 0 0 85 15 20
2014 National Capital Region 40 37 9 9 3 1 0 78 13 317
2014 Ontario (excluding National Capital Region) 33 33 0 27 7 0 0 67 33 15

Question 26. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 58 23 8 4 4 2 1 84 8 344
2019 Ontario (excluding National Capital Region) 82 12 0 0 6 0 0 94 6 18
2018 National Capital Region 55 32 6 5 2 1 0 87 7 321
2017 National Capital Region 57 24 7 7 2 1 1 84 9 331
2017 Ontario (excluding National Capital Region) 55 20 15 5 5 0 0 75 10 20
2014 National Capital Region 46 32 13 4 4 0 1 79 8 317
2014 Ontario (excluding National Capital Region) 33 47 13 7 0 0 0 80 7 15

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 56 27 8 5 3 1 0 84 8 343
2019 Ontario (excluding National Capital Region) 76 18 0 0 6 0 0 94 6 18
2018 National Capital Region 50 33 9 5 2 1 0 84 7 322
2017 National Capital Region 50 30 9 8 2 1 1 80 10 330
2017 Ontario (excluding National Capital Region) 55 20 10 5 10 0 0 75 15 20
2014 National Capital Region 43 36 9 8 3 1 0 80 11 317
2014 Ontario (excluding National Capital Region) 20 40 33 0 7 0 0 60 7 15

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 86 10 2 1 0 0 0 97 2 342
2019 Ontario (excluding National Capital Region) 94 0 0 0 0 0 6 100 0 18
2017 National Capital Region 84 12 2 1 1 0 1 97 1 331
2017 Ontario (excluding National Capital Region) 80 10 0 0 0 0 10 100 0 20
2014 National Capital Region 80 13 2 2 3 0 0 93 4 317
2014 Ontario (excluding National Capital Region) 93 7 0 0 0 0 0 100 0 15

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 66 20 5 2 3 1 3 90 5 343
2019 Ontario (excluding National Capital Region) 71 12 12 6 0 0 0 82 6 18
2017 National Capital Region 68 18 2 3 4 2 4 91 7 331
2017 Ontario (excluding National Capital Region) 80 5 5 5 5 0 0 85 10 20
2014 National Capital Region 57 22 5 5 4 2 4 85 9 317
2014 Ontario (excluding National Capital Region) 47 20 13 7 13 0 0 67 20 15

Question 30. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 68 21 6 2 2 1 0 90 4 342
2019 Ontario (excluding National Capital Region) 82 12 0 0 6 0 0 94 6 18
2018 National Capital Region 62 25 6 4 2 1 0 88 6 322
2017 National Capital Region 64 22 6 3 3 1 0 88 6 329
2017 Ontario (excluding National Capital Region) 55 30 5 5 5 0 0 85 10 20

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 59 28 6 3 3 0 0 87 6 344
2019 Ontario (excluding National Capital Region) 82 12 0 0 6 0 0 94 6 18
2018 National Capital Region 54 28 9 5 3 0 0 83 8 321
2017 National Capital Region 59 24 9 5 3 0 0 83 8 331
2017 Ontario (excluding National Capital Region) 60 30 0 5 5 0 0 90 10 20
2014 National Capital Region 49 31 9 8 4 0 0 80 12 317
2014 Ontario (excluding National Capital Region) 33 40 13 13 0 0 0 73 13 15

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 25 52 9 10 2 1 0 78 13 127
Top of Page

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 43 34 10 7 4 3 0 79 11 341
2019 Ontario (excluding National Capital Region) 43 34 17 0 6 0 0 77 6 18
2018 National Capital Region 41 39 11 7 2 2 0 81 9 323
2017 National Capital Region 40 36 12 5 2 4 1 80 7 330
2017 Ontario (excluding National Capital Region) 35 20 15 0 15 10 5 65 18 20
2014 National Capital Region 36 38 10 7 6 3 0 77 13 317
2014 Ontario (excluding National Capital Region) 13 67 7 7 7 0 0 80 13 15

Question 35. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 38 36 11 8 6 1 0 75 14 341
2019 Ontario (excluding National Capital Region) 49 28 17 0 6 0 0 77 6 18
2018 National Capital Region 33 38 13 10 3 2 0 73 14 322
2017 National Capital Region 35 39 15 6 3 1 1 76 9 329
2017 Ontario (excluding National Capital Region) 20 35 25 0 10 5 5 61 11 20
2014 National Capital Region 31 40 14 9 5 1 0 72 14 317
2014 Ontario (excluding National Capital Region) 7 60 7 20 0 7 0 71 21 15

Question 36. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 25 37 15 14 6 3 0 64 20 341
2019 Ontario (excluding National Capital Region) 37 17 28 12 6 0 0 54 18 18
2018 National Capital Region 23 39 16 15 5 3 0 64 20 321
2017 National Capital Region 22 39 20 10 4 4 1 64 15 329
2017 Ontario (excluding National Capital Region) 20 25 20 20 5 5 5 50 28 20
2014 National Capital Region 20 43 17 10 6 3 0 65 17 317
2014 Ontario (excluding National Capital Region) 7 60 13 13 0 7 0 71 14 15

Question 37. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 19 41 17 14 7 1 0 61 22 342
2019 Ontario (excluding National Capital Region) 43 23 11 12 12 0 0 66 24 18
2018 National Capital Region 15 44 16 18 6 1 0 60 24 323
2017 National Capital Region 24 38 18 13 5 2 1 63 19 330
2017 Ontario (excluding National Capital Region) 15 35 20 5 20 5 0 53 26 20
2014 National Capital Region 18 39 17 20 5 1 0 57 26 317
2014 Ontario (excluding National Capital Region) 13 40 0 27 7 13 0 62 38 15

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 59 28 10 2 0 2 0 88 2 344
2019 Ontario (excluding National Capital Region) 72 24 0 0 0 5 0 100 0 18
Top of Page

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 37 41 14 6 2 0 0 79 7 342
2019 Ontario (excluding National Capital Region) 38 56 6 0 0 0 0 94 0 18
2018 National Capital Region 36 44 12 5 3 0 0 80 7 322
2017 National Capital Region 37 46 10 5 2 1 0 83 7 330
2017 Ontario (excluding National Capital Region) 30 40 10 15 0 5 0 74 16 20
2014 National Capital Region 36 44 13 4 2 1 0 81 6 317
2014 Ontario (excluding National Capital Region) 53 40 7 0 0 0 0 93 0 15

Question 40. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 19 38 17 18 6 1 0 57 25 342
2019 Ontario (excluding National Capital Region) 32 26 18 12 12 0 0 59 24 18

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 34 37 12 9 5 1 1 73 15 342
2019 Ontario (excluding National Capital Region) 48 35 6 0 6 5 0 88 6 18
2018 National Capital Region 29 41 11 10 3 4 1 74 14 322
2017 National Capital Region 39 29 14 10 5 2 1 70 15 330
2017 Ontario (excluding National Capital Region) 30 25 20 10 5 10 0 61 17 20
2014 National Capital Region 39 33 10 10 3 4 1 75 14 317
2014 Ontario (excluding National Capital Region) 33 27 20 7 7 7 0 64 14 15

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 42 38 11 5 2 1 0 81 7 342
2019 Ontario (excluding National Capital Region) 48 34 12 0 6 0 0 82 6 18
2018 National Capital Region 38 43 13 4 2 0 0 81 5 320

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 22 23 16 12 10 14 3 54 26 343
2019 Ontario (excluding National Capital Region) 30 28 24 0 18 0 0 59 18 18
2018 National Capital Region 17 26 21 12 8 12 3 50 25 323
2017 National Capital Region 14 23 20 14 12 13 4 45 31 331
2017 Ontario (excluding National Capital Region) 10 20 15 5 30 20 0 38 44 20
2014 National Capital Region 14 19 19 20 13 12 3 38 39 317
2014 Ontario (excluding National Capital Region) 0 20 20 33 20 7 0 21 57 15

Question 44. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 27 41 13 11 6 1 0 70 17 340
2019 Ontario (excluding National Capital Region) 36 28 18 6 12 0 0 65 18 18
2018 National Capital Region 27 39 17 13 4 1 0 66 17 321
2017 National Capital Region 29 41 11 10 5 2 1 72 16 330
2017 Ontario (excluding National Capital Region) 30 25 20 20 0 5 0 58 21 20
2014 National Capital Region 17 38 16 16 10 2 0 57 27 317
2014 Ontario (excluding National Capital Region) 20 20 20 20 20 0 0 40 40 15

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 25 32 13 16 12 1 2 58 28 343
2019 Ontario (excluding National Capital Region) 37 23 18 11 12 0 0 60 23 18
2018 National Capital Region 20 30 19 17 11 1 2 52 29 321
2017 National Capital Region 19 34 15 15 13 3 2 55 30 331
2017 Ontario (excluding National Capital Region) 25 15 15 20 15 0 10 44 39 20
2014 National Capital Region 14 30 17 19 17 2 2 45 37 317
2014 Ontario (excluding National Capital Region) 7 7 0 50 29 7 0 15 85 14

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 50 24 13 4 4 0 5 78 8 340
2019 Ontario (excluding National Capital Region) 73 17 5 6 0 0 0 89 6 18

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 70 8 7 4 2 1 8 86 7 342
2019 Ontario (excluding National Capital Region) 87 6 6 0 0 0 0 94 0 17

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 58 23 9 4 2 1 3 85 6 342
2019 Ontario (excluding National Capital Region) 54 28 12 6 0 0 0 82 6 18

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 51 23 12 5 2 2 4 79 8 342
2019 Ontario (excluding National Capital Region) 59 18 6 6 12 0 0 76 18 18

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 65 11 10 3 2 2 6 84 6 342
2019 Ontario (excluding National Capital Region) 65 12 12 0 6 0 6 81 6 18

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 68 15 7 2 2 1 5 88 5 340
2019 Ontario (excluding National Capital Region) 68 20 0 0 0 0 12 100 0 16

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 78 10 3 2 1 1 4 93 3 340
2019 Ontario (excluding National Capital Region) 76 12 6 0 6 0 0 88 6 18

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 82 4 4 1 1 1 7 94 2 341
2019 Ontario (excluding National Capital Region) 83 5 0 6 0 0 6 94 6 18

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 30 44 14 8 1 2 0 76 9 342
2019 Ontario (excluding National Capital Region) 26 63 6 0 0 0 5 94 0 18
2018 National Capital Region 28 43 18 7 3 2 0 72 10 321
2017 National Capital Region 25 45 18 7 2 4 0 73 9 329
2017 Ontario (excluding National Capital Region) 25 30 10 20 5 10 0 61 28 20

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 43 42 7 6 2 2 0 86 7 339
2019 Ontario (excluding National Capital Region) 48 40 6 6 0 0 0 88 6 18
2018 National Capital Region 53 33 7 5 1 1 0 86 6 321
2017 National Capital Region 46 40 7 5 1 1 0 87 6 329
2017 Ontario (excluding National Capital Region) 35 50 10 5 0 0 0 85 5 20
2014 National Capital Region 47 40 8 4 1 1 0 87 5 317
2014 Ontario (excluding National Capital Region) 80 20 0 0 0 0 0 100 0 15

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 51 35 9 4 1 1 0 86 5 341
2019 Ontario (excluding National Capital Region) 60 34 0 0 6 0 0 94 6 18
2018 National Capital Region 46 39 10 2 1 2 0 87 3 319
2017 National Capital Region 42 36 13 3 2 4 0 82 5 328
2017 Ontario (excluding National Capital Region) 35 30 25 5 5 0 0 65 10 20
2014 National Capital Region 44 33 15 3 1 5 0 80 4 317
2014 Ontario (excluding National Capital Region) 60 33 7 0 0 0 0 93 0 15

Question 50. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 66 22 6 4 1 0 0 89 5 343
2019 Ontario (excluding National Capital Region) 71 12 12 6 0 0 0 82 6 18
2018 National Capital Region 64 27 5 2 1 0 0 91 3 321
2017 National Capital Region 60 31 7 2 1 0 0 91 2 330
2017 Ontario (excluding National Capital Region) 40 45 0 5 10 0 0 85 15 20
2014 National Capital Region 62 28 7 2 1 0 0 90 3 316
2014 Ontario (excluding National Capital Region) 73 27 0 0 0 0 0 100 0 15

Question 51. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 58 28 8 3 3 0 0 86 6 343
2019 Ontario (excluding National Capital Region) 65 18 12 6 0 0 0 82 6 18
2018 National Capital Region 53 33 9 3 1 1 0 87 4 317
2017 National Capital Region 56 32 7 3 2 0 0 88 5 331
2017 Ontario (excluding National Capital Region) 40 40 5 10 0 5 0 84 11 20
2014 National Capital Region 45 36 12 4 2 0 0 81 6 317
2014 Ontario (excluding National Capital Region) 33 53 7 7 0 0 0 87 7 15

Question 52. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 54 30 9 5 2 1 0 84 7 343
2019 Ontario (excluding National Capital Region) 53 35 6 6 0 0 0 88 6 18
2018 National Capital Region 50 35 9 4 1 1 0 85 6 319
2017 National Capital Region 54 33 7 4 1 0 0 87 5 331
2017 Ontario (excluding National Capital Region) 35 45 10 5 5 0 0 80 10 20
2014 National Capital Region 45 36 11 5 2 0 0 82 7 317
2014 Ontario (excluding National Capital Region) 33 53 7 7 0 0 0 87 7 15

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 49 21 16 6 5 2 0 72 12 342
2019 Ontario (excluding National Capital Region) 66 12 11 6 6 0 0 77 12 18
2018 National Capital Region 43 28 16 6 4 3 0 73 10 321
2017 National Capital Region 43 27 17 5 5 2 1 72 11 330
2017 Ontario (excluding National Capital Region) 40 25 10 5 10 10 0 72 17 20
2014 National Capital Region 39 28 16 10 4 2 0 69 15 317
2014 Ontario (excluding National Capital Region) 33 27 20 7 7 7 0 64 14 15
Top of Page

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2019 National Capital Region 27 36 37 343
2019 Ontario (excluding National Capital Region) 6 67 27 18
2018 National Capital Region 25 36 38 323
2017 National Capital Region 27 40 33 330
2017 Ontario (excluding National Capital Region) 15 45 40 20
2014 National Capital Region 30 40 30 317
2014 Ontario (excluding National Capital Region) 20 33 47 15

Question 55. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2019 National Capital Region 9 36 33 6 10 6 95
2018 National Capital Region 13 27 36 6 12 5 81
2017 National Capital Region 20 28 32 5 10 4 89
2014 National Capital Region 15 32 30 10 9999 12 96
Top of Page

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 38 41 7 3 3 1 6 86 6 341
2019 Ontario (excluding National Capital Region) 48 35 6 5 0 0 5 88 5 17

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 62 18 6 1 0 7 6 92 1 342
2019 Ontario (excluding National Capital Region) 67 18 0 0 6 5 5 93 7 18
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 9 91 343
2018 National Capital Region 10 90 322

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 13 87 343

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 19 13 15 6 6 32 10 54 20 342
2019 Ontario (excluding National Capital Region) 31 24 29 0 6 10 0 61 7 18
2018 National Capital Region 16 17 17 7 5 32 5 54 18 323
2017 National Capital Region 14 19 14 7 7 30 9 54 23 331
2017 Ontario (excluding National Capital Region) 10 10 20 10 15 20 15 31 38 20
2014 National Capital Region 10 12 19 11 6 30 12 38 30 317
2014 Ontario (excluding National Capital Region) 20 20 0 7 27 27 0 55 45 15

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 41 30 15 3 3 7 1 77 7 344
2019 Ontario (excluding National Capital Region) 42 40 12 0 6 0 0 82 6 18
2018 National Capital Region 37 32 15 5 3 6 1 75 9 324
2017 National Capital Region 32 32 16 6 3 9 0 72 11 331
2017 Ontario (excluding National Capital Region) 35 25 10 5 5 15 5 75 13 20
2014 National Capital Region 23 30 21 6 3 15 2 64 11 317
2014 Ontario (excluding National Capital Region) 33 13 27 13 7 7 0 50 21 15
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 4 96 343
2018 National Capital Region 5 95 323

Question 67a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 49 51 14

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 0 100 14

Question 67f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 0 100 14

Question 68d. Please indicate the type of discrimination you experienced. Religion

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 0 100 14

Question 68g. Please indicate the type of discrimination you experienced. Sexual orientation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 0 100 14

Question 68h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 0 100 14

Question 68j. Please indicate the type of discrimination you experienced. Family status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 35 65 14

Question 68k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 0 100 14

Question 68m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 0 100 14

Question 69c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 0 100 14

Question 69d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 0 100 14

Question 69e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 0 100 14

Question 69f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 0 100 14

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 51 49 14

Question 70a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 0 100 13

Question 70c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 0 100 13

Question 70d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 0 100 13

Question 70e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 0 100 13

Question 70f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 0 100 13

Question 70g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 0 100 13

Question 70i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 0 100 13

Question 70l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 62 38 13

Question 70m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 0 100 13

Question 70o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 0 100 13

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 7 93 340

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 19 14 17 5 2 34 9 59 12 343
2019 Ontario (excluding National Capital Region) 26 23 29 0 6 16 0 58 7 18
2018 National Capital Region 19 17 18 2 4 34 6 60 10 322
2017 National Capital Region 18 15 14 2 3 38 10 63 10 331
2017 Ontario (excluding National Capital Region) 0 20 5 10 5 35 25 50 38 20
2014 National Capital Region 15 12 17 3 1 39 13 56 9 316
2014 Ontario (excluding National Capital Region) 7 27 13 0 0 53 0 71 0 15

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 45 28 13 4 2 7 1 80 6 344
2019 Ontario (excluding National Capital Region) 42 17 29 0 6 6 0 62 6 18
2018 National Capital Region 38 35 14 2 3 7 1 79 5 321
2017 National Capital Region 36 32 14 3 3 11 1 77 6 331
2017 Ontario (excluding National Capital Region) 40 25 5 15 5 10 0 72 22 20
2014 National Capital Region 30 27 20 2 2 18 3 71 5 317
2014 Ontario (excluding National Capital Region) 27 40 13 0 0 20 0 83 0 15
Top of Page

Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 54 23 15 3 5 0 1 77 8 344
2019 Ontario (excluding National Capital Region) 50 23 12 11 5 0 0 73 16 18
2018 National Capital Region 47 30 12 5 3 0 2 79 8 323
2017 National Capital Region 41 30 13 7 6 0 2 73 13 331
2017 Ontario (excluding National Capital Region) 50 20 15 5 5 0 5 74 11 20

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 18 34 21 18 9 0 0 51 27 344
2019 Ontario (excluding National Capital Region) 22 23 27 23 6 0 0 44 28 18
2018 National Capital Region 14 26 33 18 9 0 1 40 27 323
2017 National Capital Region 16 26 30 19 9 0 1 42 27 331
2017 Ontario (excluding National Capital Region) 15 40 25 15 5 0 0 55 20 20

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 34 29 23 9 5 0 1 64 14 344
2019 Ontario (excluding National Capital Region) 33 33 16 18 0 0 0 67 18 18
2018 National Capital Region 24 29 29 14 3 0 1 53 18 324
2017 National Capital Region 27 26 27 13 5 0 2 54 18 331
2017 Ontario (excluding National Capital Region) 15 45 25 10 5 0 0 60 15 20

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 21 29 21 17 10 0 1 51 28 344
2019 Ontario (excluding National Capital Region) 22 22 22 12 24 0 0 43 35 18
2018 National Capital Region 18 31 21 19 9 0 1 50 29 324
2017 National Capital Region 20 28 26 15 9 1 1 49 24 331
2017 Ontario (excluding National Capital Region) 15 10 30 25 20 0 0 25 45 20

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 51 29 8 5 1 0 4 84 7 344
2019 Ontario (excluding National Capital Region) 33 50 5 6 6 0 0 83 12 18
2018 National Capital Region 48 26 15 4 1 1 6 79 5 323
2017 National Capital Region 43 27 14 5 1 1 9 78 6 330
2017 Ontario (excluding National Capital Region) 30 20 20 5 0 0 25 67 7 20

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 38 28 17 9 7 0 1 66 16 342
2019 Ontario (excluding National Capital Region) 23 33 16 23 6 0 0 56 28 18
2018 National Capital Region 34 28 22 8 6 0 1 63 14 324
2017 National Capital Region 29 30 24 14 3 0 1 59 17 331
2017 Ontario (excluding National Capital Region) 25 35 30 5 5 0 0 60 10 20

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 34 36 20 5 5 0 0 70 10 340
2019 Ontario (excluding National Capital Region) 26 45 12 12 0 0 5 75 12 18
2018 National Capital Region 22 41 24 7 4 1 1 64 12 322
2017 National Capital Region 28 36 20 12 2 0 1 65 15 331
2017 Ontario (excluding National Capital Region) 15 50 10 20 0 5 0 68 21 20

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 25 37 22 10 5 0 0 63 15 340
2019 Ontario (excluding National Capital Region) 32 16 24 18 6 5 0 50 25 18
2018 National Capital Region 23 29 27 15 4 1 1 52 20 323
2017 National Capital Region 25 30 29 12 2 0 1 56 15 331
2017 Ontario (excluding National Capital Region) 10 40 30 15 0 0 5 53 16 20

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 37 30 19 8 5 0 0 68 14 340
2019 Ontario (excluding National Capital Region) 40 16 31 0 12 0 0 57 12 17
2018 National Capital Region 28 35 22 10 4 0 1 63 15 322
2017 National Capital Region 31 34 21 10 3 0 1 66 13 331
2017 Ontario (excluding National Capital Region) 25 30 20 15 5 0 5 58 21 20

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 51 24 13 5 7 0 1 75 12 339
2019 Ontario (excluding National Capital Region) 41 33 26 0 0 0 0 74 0 16

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 39 32 19 6 4 0 0 71 10 340
2019 Ontario (excluding National Capital Region) 45 24 12 12 6 0 0 69 19 17
2018 National Capital Region 29 37 19 9 4 1 1 67 13 323
2017 National Capital Region 35 31 20 10 3 1 1 67 13 329
2017 Ontario (excluding National Capital Region) 35 30 20 10 5 0 0 65 15 20

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 65 22 9 2 1 0 1 88 3 337
2019 Ontario (excluding National Capital Region) 82 0 12 6 0 0 0 82 6 18
2018 National Capital Region 63 21 10 2 2 0 2 86 4 321
2017 National Capital Region 63 22 9 2 1 0 3 87 3 331
2017 Ontario (excluding National Capital Region) 55 25 5 5 0 0 10 89 6 20

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 81 9 4 1 1 1 4 94 2 338
2019 Ontario (excluding National Capital Region) 88 6 0 0 6 0 0 94 6 18
2018 National Capital Region 75 12 4 2 0 0 7 93 3 322

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 78 10 4 3 3 1 2 90 6 343
2019 Ontario (excluding National Capital Region) 76 18 0 0 6 0 0 94 6 18
2018 National Capital Region 75 11 5 3 2 0 4 89 6 323
2017 National Capital Region 75 13 6 2 1 0 2 90 4 330
2017 Ontario (excluding National Capital Region) 50 10 20 15 0 0 5 63 16 20

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 62 24 8 3 2 0 1 87 5 343
2019 Ontario (excluding National Capital Region) 48 40 6 0 6 0 0 88 6 18
2018 National Capital Region 57 29 8 2 2 0 2 87 5 322
2017 National Capital Region 58 27 9 3 1 0 2 86 4 331
2017 Ontario (excluding National Capital Region) 55 15 20 10 0 0 0 70 10 20

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 66 17 8 6 3 0 1 83 9 344
2019 Ontario (excluding National Capital Region) 71 24 0 0 6 0 0 94 6 18
2018 National Capital Region 57 25 10 3 3 0 1 83 7 320
2017 National Capital Region 66 21 7 3 2 0 2 88 5 329
2017 Ontario (excluding National Capital Region) 55 15 10 5 10 5 0 74 16 20

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 58 15 4 2 0 0 20 93 3 342
2019 Ontario (excluding National Capital Region) 66 11 18 0 0 0 6 81 0 18
2018 National Capital Region 49 16 7 2 1 0 25 87 3 320
2017 National Capital Region 55 11 5 3 1 1 24 88 6 329
2017 Ontario (excluding National Capital Region) 55 5 0 0 0 0 40 100 0 20

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 70 23 4 1 1 0 1 94 2 342
2019 Ontario (excluding National Capital Region) 76 24 0 0 0 0 0 100 0 18
2018 National Capital Region 61 23 7 2 1 0 4 89 3 320
2017 National Capital Region 65 22 5 1 1 0 6 93 2 330
2017 Ontario (excluding National Capital Region) 60 5 15 0 0 0 20 81 0 20

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 70 16 5 3 5 0 2 87 7 343
2019 Ontario (excluding National Capital Region) 55 18 22 6 0 0 0 73 6 18
2018 National Capital Region 63 17 7 5 5 0 3 83 10 321
2017 National Capital Region 64 18 8 2 4 1 3 86 6 330
2017 Ontario (excluding National Capital Region) 60 30 0 0 5 0 5 95 5 20

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 55 24 13 6 1 0 0 79 7 343
2019 Ontario (excluding National Capital Region) 66 12 23 0 0 0 0 77 0 18
2018 National Capital Region 48 31 14 3 2 0 1 80 6 322
2017 National Capital Region 49 29 13 3 2 0 3 80 6 328
2017 Ontario (excluding National Capital Region) 50 30 15 5 0 0 0 80 5 20

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 16 39 32 10 3 0 0 55 13 344
2019 Ontario (excluding National Capital Region) 23 17 43 12 6 0 0 39 18 18
2018 National Capital Region 14 38 33 12 3 0 0 52 15 324
2017 National Capital Region 14 31 39 14 3 0 0 44 17 330
2017 Ontario (excluding National Capital Region) 0 30 50 20 0 0 0 30 20 20

Question 76. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 8 16 35 27 14 0 0 42 24 341
2019 Ontario (excluding National Capital Region) 6 17 38 39 0 0 0 39 23 18
2018 National Capital Region 8 17 34 27 14 0 1 41 25 317
2017 National Capital Region 6 15 43 21 14 0 0 36 21 330
2017 Ontario (excluding National Capital Region) 5 20 45 30 0 0 0 30 25 20

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 45 38 11 3 2 1 0 84 5 342
2019 Ontario (excluding National Capital Region) 62 32 0 0 6 0 0 94 6 18
2018 National Capital Region 48 38 9 2 2 1 0 87 4 322
2017 National Capital Region 45 38 9 4 2 2 0 84 7 330
2017 Ontario (excluding National Capital Region) 45 40 5 0 5 5 0 89 5 20

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 36 39 12 7 4 1 0 76 11 343
2019 Ontario (excluding National Capital Region) 26 50 6 6 12 0 0 76 18 18
2018 National Capital Region 35 41 13 5 4 1 0 77 10 324
2017 National Capital Region 31 44 11 10 3 1 0 76 13 330
2017 Ontario (excluding National Capital Region) 40 30 10 15 5 0 0 70 20 20
Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 17 83 341
2019 Ontario (excluding National Capital Region) 6 94 18
2017 National Capital Region 19 81 331
2014 National Capital Region 12 88 316
2014 Ontario (excluding National Capital Region) 33 67 15
Top of Page

Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 54 29 8 2 1 5 1 58 42 344
2019 Ontario (excluding National Capital Region) 51 17 0 6 22 0 5 54 46 18
2018 National Capital Region 59 24 12 2 0 2 0 60 40 323
2017 National Capital Region 54 23 11 4 2 4 2 57 43 331
2017 Ontario (excluding National Capital Region) 75 10 10 0 0 5 0 79 21 20

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 54 46 136

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 74 26 136

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 30 29 13 13 7 1 7 65 21 136
2017 National Capital Region 30 29 7 17 10 1 6 64 29 134

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 18 15 18 7 9 3 30 50 23 137
2017 National Capital Region 13 10 7 12 11 3 44 44 44 134

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 57 18 7 4 5 1 8 82 10 344
2019 Ontario (excluding National Capital Region) 45 11 11 12 12 0 10 62 26 18
2018 National Capital Region 60 11 9 6 5 1 8 79 12 323
Date modified: