2019 Public Service Employee Survey Results for the Canada School of Public Service by Question 98. What is your first official language?

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Collective Agreements and Terms and Conditions of Employment
Harassment
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	42	44	2	9	3	0	86	11	192
2019	First official language - French	40	39	8	10	3	0	79	13	303
2017	First official language - English	35	47	2	13	4	0	82	16	135
2017	First official language - French	42	42	7	7	2	0	84	9	254
2014	First official language - English	34	50	4	10	2	1	84	12	180
2014	First official language - French	34	47	5	10	3	0	81	13	367
2011	First official language - English	22	47	6	18	7	0	69	24	217
2011	First official language - French	30	47	8	11	4	0	77	15	477
2008	First official language - English	41	41	5	9	4	0	82	13	195
2008	First official language - French	39	45	5	8	2	0	84	11	391

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	78	19	1	1	1	0	97	3	194
2019	First official language - French	46	31	10	9	3	0	78	12	301
2017	First official language - English	75	22	1	2	1	0	97	3	135
2017	First official language - French	47	32	9	9	2	0	80	11	254
2014	First official language - English	69	23	3	5	1	0	92	6	180
2014	First official language - French	45	29	10	12	4	0	74	15	367
2011	First official language - English	67	24	3	5	1	1	91	6	217
2011	First official language - French	49	29	9	10	3	0	78	13	477
2008	First official language - English	68	25	3	3	1	0	93	4	195
2008	First official language - French	43	30	8	13	5	1	74	18	391

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	47	30	7	11	4	0	78	15	194
2019	First official language - French	44	33	9	12	3	0	77	14	301
2017	First official language - English	47	34	7	9	3	0	81	13	134
2017	First official language - French	44	38	6	8	5	0	82	13	254
2014	First official language - English	50	32	5	9	4	0	82	13	180
2014	First official language - French	41	41	6	8	4	0	82	11	367
2011	First official language - English	43	35	7	10	6	0	77	15	217
2011	First official language - French	41	37	9	10	3	1	78	13	477

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	32	39	13	12	4	0	0	71	16	194
2019	First official language - French	27	40	17	10	5	1	0	68	15	301
2018	First official language - English	32	39	7	15	6	0	1	72	21	167
2018	First official language - French	31	44	11	9	4	1	1	76	13	294
2017	First official language - English	27	41	14	12	5	0	1	69	17	134
2017	First official language - French	36	36	15	7	5	0	1	73	13	253
2014	First official language - English	36	32	11	14	6	1	0	69	19	180
2014	First official language - French	29	45	13	10	3	0	0	74	13	367
2011	First official language - English	30	33	14	13	9	0	1	63	23	217
2011	First official language - French	28	35	20	11	6	0	1	63	16	477
2008	First official language - English	24	42	17	9	7	1	2	66	16	195
2008	First official language - French	30	36	16	10	5	0	3	68	16	391

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	52	28	11	5	3	0	81	8	194
2019	First official language - French	44	37	11	5	3	0	81	8	300
2017	First official language - English	54	30	6	6	4	0	84	10	135
2017	First official language - French	46	38	8	5	3	0	84	8	253
2014	First official language - English	59	29	6	4	1	1	88	5	180
2014	First official language - French	45	43	8	2	1	1	89	4	367

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	58	25	8	6	3	0	0	83	9	193
2019	First official language - French	46	35	8	5	4	1	0	82	9	300
2018	First official language - English	54	26	8	6	6	0	1	80	12	166
2018	First official language - French	46	37	10	3	3	0	0	83	7	294
2017	First official language - English	52	24	7	10	6	0	1	77	16	135
2017	First official language - French	49	34	9	4	4	0	1	83	8	251
2014	First official language - English	49	31	7	7	7	0	0	80	13	180
2014	First official language - French	46	33	10	6	4	0	2	79	11	367
2011	First official language - English	43	34	6	13	5	0	0	76	17	217
2011	First official language - French	34	36	15	9	4	0	2	72	13	473

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	43	33	10	13	2	76	14	194
2019	First official language - French	32	36	15	10	7	68	17	302
2018	First official language - English	43	32	12	8	5	74	14	166
2018	First official language - French	33	42	12	8	5	75	14	292
2017	First official language - English	42	41	10	4	2	83	7	135
2017	First official language - French	36	40	13	8	4	76	12	254
2014	First official language - English	48	34	7	7	3	82	10	180
2014	First official language - French	33	43	13	8	4	76	12	366
2011	First official language - English	29	44	10	12	5	73	17	217
2011	First official language - French	35	39	13	7	6	75	13	474
2008	First official language - English	33	46	11	7	4	78	11	195
2008	First official language - French	40	41	8	5	5	82	10	387

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	39	39	9	7	5	0	0	78	12	193
2019	First official language - French	32	36	17	6	9	0	0	68	15	302
2018	First official language - English	41	31	11	10	7	0	1	72	17	166
2018	First official language - French	34	37	15	8	4	0	1	72	13	292
2017	First official language - English	38	31	12	13	5	0	0	69	19	135
2017	First official language - French	35	37	13	9	6	0	0	72	15	254
2014	First official language - English	38	34	11	6	9	2	0	73	16	180
2014	First official language - French	30	38	12	10	10	0	0	68	20	367
2011	First official language - English	28	36	7	14	15	0	0	63	30	216
2011	First official language - French	23	34	20	15	6	0	0	58	22	476

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	30	39	10	12	8	1	70	21	192
2019	First official language - French	22	38	17	15	8	0	60	23	300
2018	First official language - English	33	38	9	11	9	0	70	21	167
2018	First official language - French	25	38	18	12	6	0	64	18	293
2017	First official language - English	25	41	12	15	6	1	67	21	134
2017	First official language - French	32	37	11	15	4	0	70	19	254

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	49	33	9	4	4	0	82	9	193
2019	First official language - French	34	38	15	7	5	1	72	12	299
2018	First official language - English	53	37	2	5	2	0	90	8	166
2018	First official language - French	39	46	8	4	2	0	86	6	293
2017	First official language - English	45	37	9	5	4	0	82	9	135
2017	First official language - French	41	39	10	7	2	1	81	9	254
2014	First official language - English	52	36	7	1	4	1	88	5	180
2014	First official language - French	44	36	9	5	5	1	81	10	367
2011	First official language - English	45	38	9	5	3	0	83	8	217
2011	First official language - French	41	38	11	7	3	0	79	10	474
2008	First official language - English	49	37	5	5	3	1	87	8	195
2008	First official language - French	47	37	8	4	4	0	84	8	389

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	44	27	10	11	8	0	71	19	192
2019	First official language - French	29	35	18	10	8	0	64	18	301
2018	First official language - English	48	27	11	7	7	0	75	14	167
2018	First official language - French	32	37	16	11	3	0	70	15	293
2017	First official language - English	39	34	6	12	9	0	74	21	134
2017	First official language - French	34	35	15	9	6	1	70	15	253

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	56	25	13	5	0	0	0	82	6	192
2019	First official language - French	41	38	13	5	3	0	0	79	8	300
2018	First official language - English	54	29	11	3	2	1	0	84	6	163
2018	First official language - French	46	33	14	5	3	0	0	79	7	292
2017	First official language - English	60	36	3	1	0	0	0	96	1	135
2017	First official language - French	49	37	10	4	0	0	0	86	4	254
2014	First official language - English	70	20	8	2	1	0	0	90	3	180
2014	First official language - French	63	26	8	2	1	0	0	89	3	367
2011	First official language - English	55	37	5	2	1	0	1	92	3	216
2011	First official language - French	57	30	10	3	1	0	0	87	3	476

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	43	36	8	7	6	0	0	79	14	193
2019	First official language - French	27	39	17	10	7	0	0	67	16	300
2018	First official language - English	43	34	9	11	3	0	0	77	15	165
2018	First official language - French	27	41	16	11	5	0	0	68	16	294
2017	First official language - English	44	38	7	7	4	0	0	82	11	135
2017	First official language - French	33	37	13	12	5	0	0	70	16	253
2014	First official language - English	38	40	10	5	7	1	0	78	12	180
2014	First official language - French	25	41	14	12	7	0	1	67	19	367
2011	First official language - English	30	45	9	7	9	0	0	75	17	217
2011	First official language - French	25	40	14	12	8	0	1	66	20	476

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	49	29	11	7	3	78	11	192
2019	First official language - French	36	36	16	7	5	73	12	302
2018	First official language - English	50	29	6	9	6	79	15	165
2018	First official language - French	36	40	13	7	5	76	11	292
2017	First official language - English	49	29	8	8	7	78	15	135
2017	First official language - French	42	32	14	7	4	74	11	254
2014	First official language - English	46	29	14	7	3	75	11	180
2014	First official language - French	31	37	18	9	4	68	14	367

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	40	36	12	7	5	1	0	76	12	191
2019	First official language - French	31	39	15	10	5	0	0	70	15	295
2018	First official language - English	39	37	9	8	6	0	1	77	14	165
2018	First official language - French	33	37	15	11	3	0	0	70	15	291
2017	First official language - English	42	33	13	7	6	0	0	75	12	135
2017	First official language - French	38	33	13	11	4	0	0	72	15	254
2014	First official language - English	41	37	10	8	5	0	0	77	13	180
2014	First official language - French	31	38	16	9	6	1	0	69	15	367
2011	First official language - English	34	40	9	10	6	0	1	74	17	217
2011	First official language - French	29	40	15	11	4	0	0	69	16	477

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	47	35	10	7	1	82	8	194
2019	First official language - French	35	39	13	7	6	75	12	302
2018	First official language - English	43	34	13	7	3	77	10	167
2018	First official language - French	37	42	11	7	3	79	10	294
2017	First official language - English	46	35	14	3	2	81	5	134
2017	First official language - French	39	42	11	6	1	81	7	254
2014	First official language - English	50	32	9	5	3	83	8	180
2014	First official language - French	38	43	12	4	3	81	7	367
2011	First official language - English	36	42	8	10	3	78	14	217
2011	First official language - French	37	43	10	7	3	81	9	474
2008	First official language - English	42	43	6	7	3	84	10	195
2008	First official language - French	43	41	7	5	3	84	9	389

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	44	26	19	4	7	0	0	70	11	191
2019	First official language - French	41	34	13	8	4	0	0	75	12	300
2018	First official language - English	38	31	23	5	4	0	0	68	9	166
2018	First official language - French	42	31	13	9	5	0	0	73	13	295
2017	First official language - English	34	35	17	9	4	0	1	70	13	135
2017	First official language - French	38	40	16	4	2	0	0	78	6	253
2014	First official language - English	32	36	18	11	2	0	0	69	13	180
2014	First official language - French	39	38	14	7	2	0	0	77	9	366
2011	First official language - English	36	32	20	8	4	0	0	68	12	216
2011	First official language - French	36	32	18	8	5	0	0	68	14	476
2008	First official language - English	26	26	21	12	14	1	0	52	27	195
2008	First official language - French	24	33	18	15	9	0	1	57	24	390

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	13	23	39	13	11	1	0	24	37	194
2019	First official language - French	21	35	27	10	6	0	1	16	56	303
2018	First official language - English	16	22	39	15	7	0	1	22	39	167
2018	First official language - French	15	34	32	13	4	1	1	18	50	293
2017	First official language - English	18	23	41	9	7	0	1	16	42	135
2017	First official language - French	16	35	27	15	4	1	3	20	52	253
2014	First official language - English	13	28	30	17	8	1	2	26	43	180
2014	First official language - French	14	36	32	11	5	1	1	16	52	367
2011	First official language - English	18	31	26	15	7	0	2	23	50	216
2011	First official language - French	15	33	30	12	5	0	4	18	51	475
2008	First official language - English	18	35	29	11	5	1	2	16	54	194
2008	First official language - French	21	34	30	11	2	1	1	13	56	388

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	24	18	28	14	11	4	0	27	44	193
2019	First official language - French	31	25	25	11	6	1	1	17	57	299
2018	First official language - English	18	27	26	19	9	1	1	28	45	167
2018	First official language - French	18	31	29	11	7	3	1	19	51	292
2017	First official language - English	22	23	28	16	7	3	2	24	47	135
2017	First official language - French	25	26	29	11	7	1	2	18	52	253
2014	First official language - English	17	20	32	14	12	2	4	27	39	180
2014	First official language - French	16	27	32	14	6	3	2	22	45	366
2011	First official language - English	25	21	27	17	7	2	1	25	48	217
2011	First official language - French	23	30	25	10	5	2	4	16	57	473
2008	First official language - English	19	31	23	17	7	2	2	25	52	194
2008	First official language - French	26	32	21	11	5	3	2	17	61	388

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	26	18	23	16	14	2	1	31	45	193
2019	First official language - French	30	25	24	14	5	2	1	19	57	301
2018	First official language - English	22	26	32	13	6	0	1	20	48	166
2018	First official language - French	26	32	25	8	3	3	3	12	62	294
2017	First official language - English	17	30	29	15	7	1	1	22	48	135
2017	First official language - French	28	26	26	11	3	2	3	14	58	253
2014	First official language - English	27	27	22	17	4	2	2	22	55	180
2014	First official language - French	32	30	22	8	4	2	2	12	64	366
2011	First official language - English	28	22	24	17	6	1	1	24	52	217
2011	First official language - French	26	28	20	10	4	3	8	16	62	475
2008	First official language - English	24	26	28	10	8	2	3	19	52	194
2008	First official language - French	25	28	22	13	5	3	4	20	57	387

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	7	15	31	25	20	1	1	46	22	194
2019	First official language - French	16	19	29	24	10	0	1	35	36	301
2018	First official language - English	6	17	29	33	14	0	1	47	23	167
2018	First official language - French	12	22	31	24	8	1	1	33	35	293
2017	First official language - English	11	17	31	29	11	0	1	41	28	135
2017	First official language - French	13	24	31	21	8	1	2	30	38	253
2014	First official language - English	10	14	39	25	11	0	2	36	24	179
2014	First official language - French	13	18	37	20	9	2	2	30	32	366
2011	First official language - English	15	19	30	21	13	0	2	35	35	216
2011	First official language - French	13	26	31	14	6	1	7	23	43	472
2008	First official language - English	24	25	31	10	7	1	3	18	50	193
2008	First official language - French	23	29	25	13	6	1	3	20	54	386

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	17	18	20	21	20	2	2	43	36	194
2019	First official language - French	23	24	26	17	7	1	3	25	48	301
2018	First official language - English	14	22	29	23	10	1	1	34	37	166
2018	First official language - French	16	28	24	18	9	3	2	28	47	292
2017	First official language - English	22	21	26	14	11	2	3	26	46	134
2017	First official language - French	20	25	29	13	7	1	5	21	48	252
2014	First official language - English	18	27	27	16	8	1	3	25	47	180
2014	First official language - French	25	26	25	15	5	2	2	21	53	366
2011	First official language - English	27	21	26	15	8	1	2	24	49	217
2011	First official language - French	21	26	26	12	7	1	8	21	51	475
2008	First official language - English	23	28	26	13	6	2	3	20	54	192
2008	First official language - French	23	27	25	13	7	2	4	21	53	387

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	17	19	20	19	19	5	1	40	39	192
2019	First official language - French	27	24	20	14	9	3	2	25	54	302
2018	First official language - English	19	21	25	21	10	2	2	32	42	167
2018	First official language - French	18	29	24	14	9	5	1	24	50	294
2017	First official language - English	21	23	27	15	8	4	1	24	47	135
2017	First official language - French	24	28	23	14	5	3	3	20	55	253
2014	First official language - English	13	14	26	27	12	2	6	43	29	179
2014	First official language - French	16	24	26	22	7	4	3	30	42	367
2011	First official language - English	21	22	28	15	9	3	2	26	44	216
2011	First official language - French	26	25	22	14	4	4	5	19	56	472
2008	First official language - English	20	24	29	13	8	2	4	23	47	193
2008	First official language - French	32	27	20	9	5	3	4	15	64	390

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	24	17	23	18	16	2	0	34	42	194
2019	First official language - French	20	26	29	14	8	3	1	22	47	302
2018	First official language - English	17	30	27	21	5	1	0	26	47	167
2018	First official language - French	20	27	32	11	5	4	2	17	49	293
2017	First official language - English	21	18	35	17	8	1	1	25	39	134
2017	First official language - French	22	25	30	11	6	3	2	19	49	252
2014	First official language - English	25	28	25	12	5	2	2	18	56	179
2014	First official language - French	19	27	33	9	6	3	3	16	49	367

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	9	18	26	30	17	1	0	47	27	194
2019	First official language - French	9	22	25	27	17	0	1	44	31	302

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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	80	16	2	2	0	0	0	95	3	194
2019	First official language - French	58	28	6	5	3	0	0	86	7	302
2017	First official language - English	78	19	2	1	1	0	0	96	2	135
2017	First official language - French	66	27	3	3	2	0	0	93	4	254
2014	First official language - English	83	11	3	2	0	0	1	95	2	180
2014	First official language - French	68	20	5	4	2	1	1	90	5	367
2011	First official language - English	75	18	2	4	2	0	0	93	6	217
2011	First official language - French	64	24	5	4	2	0	1	89	6	475
2008	First official language - English	68	23	2	6	2	0	1	91	7	195
2008	First official language - French	63	24	5	5	2	1	1	88	7	390

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	39	27	15	7	5	4	2	70	14	194
2019	First official language - French	32	32	20	7	5	2	2	67	13	302
2018	First official language - English	29	30	14	8	10	5	5	65	20	166
2018	First official language - French	26	35	19	6	6	4	5	67	13	293
2017	First official language - English	39	28	8	11	10	2	3	70	22	135
2017	First official language - French	34	31	15	11	3	3	3	69	15	254
2014	First official language - English	42	26	8	9	8	3	5	73	18	180
2014	First official language - French	33	28	15	9	7	3	5	67	17	367

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	52	24	8	9	5	1	0	77	14	193
2019	First official language - French	52	31	7	5	4	0	0	84	9	302
2018	First official language - English	48	25	9	10	7	1	0	74	17	166
2018	First official language - French	47	36	9	4	3	1	0	83	8	291
2017	First official language - English	55	22	6	7	9	0	2	78	16	135
2017	First official language - French	53	27	9	9	1	0	0	80	11	254
2014	First official language - English	56	21	7	8	7	0	0	77	15	179
2014	First official language - French	49	32	8	5	6	0	0	81	10	367

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	64	24	7	4	1	88	5	193
2019	First official language - French	49	36	8	4	3	85	7	302
2018	First official language - English	57	27	3	7	6	84	13	165
2018	First official language - French	48	39	8	3	2	87	5	294
2017	First official language - English	60	28	3	4	6	88	9	135
2017	First official language - French	49	38	8	3	2	86	5	254
2014	First official language - English	56	30	5	7	2	87	8	178
2014	First official language - French	48	37	8	4	3	85	7	367

Question 23. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	58	29	7	3	2	1	1	89	4	193
2019	First official language - French	44	38	12	3	3	0	0	82	6	301
2018	First official language - English	55	27	8	5	4	1	0	83	9	166
2018	First official language - French	42	38	12	3	2	2	0	82	5	294

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	64	17	11	4	1	1	2	84	5	193
2019	First official language - French	51	29	12	4	2	1	1	82	6	300

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	46	29	13	6	4	1	1	77	10	194
2019	First official language - French	42	30	16	6	5	0	1	73	11	302
2018	First official language - English	53	25	4	10	6	1	1	79	16	165
2018	First official language - French	38	37	13	8	3	1	0	76	11	291
2017	First official language - English	48	24	13	7	7	0	2	73	13	135
2017	First official language - French	43	32	12	8	3	1	1	77	11	254
2014	First official language - English	49	31	4	7	7	2	1	82	14	179
2014	First official language - French	40	38	11	6	5	0	1	78	11	367
2011	First official language - English	33	34	11	14	6	2	0	68	21	216
2011	First official language - French	33	39	14	9	5	0	0	72	14	475
2008	First official language - English	33	32	12	12	10	2	0	66	22	195
2008	First official language - French	36	32	12	10	7	0	1	70	18	391

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	59	20	9	5	3	3	1	82	9	193
2019	First official language - French	45	26	16	4	5	2	1	73	10	302
2018	First official language - English	59	21	7	8	4	0	1	81	12	165
2018	First official language - French	41	34	14	5	2	4	0	79	7	290
2017	First official language - English	52	23	13	3	4	3	2	79	7	135
2017	First official language - French	48	31	11	7	1	2	0	80	9	254
2014	First official language - English	54	26	7	3	6	3	0	83	9	180
2014	First official language - French	45	33	11	4	4	3	0	81	8	367
2011	First official language - English	41	31	10	8	7	1	1	74	16	215
2011	First official language - French	36	33	18	7	4	2	0	71	11	475
2008	First official language - English	43	24	11	11	8	3	1	70	19	195
2008	First official language - French	37	32	14	5	7	3	1	72	13	391

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	57	24	10	6	2	1	0	82	8	192
2019	First official language - French	45	29	13	5	6	1	1	76	11	299
2018	First official language - English	58	18	11	8	3	0	1	77	12	163
2018	First official language - French	43	35	13	7	2	1	0	79	9	290
2017	First official language - English	53	25	8	8	4	1	0	80	12	134
2017	First official language - French	43	35	10	8	2	0	1	79	11	254
2014	First official language - English	52	28	7	5	7	1	0	81	12	180
2014	First official language - French	46	32	11	7	4	0	0	78	11	367
2011	First official language - English	40	30	9	14	7	0	0	70	21	216
2011	First official language - French	34	39	14	8	4	0	0	74	12	476
2008	First official language - English	44	26	8	11	8	2	0	72	20	194
2008	First official language - French	38	34	14	8	5	1	0	72	13	391

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	89	8	1	1	0	1	97	1	192
2019	First official language - French	76	15	4	3	1	1	92	4	299
2017	First official language - English	91	8	1	0	0	0	99	0	135
2017	First official language - French	76	20	3	0	1	0	96	1	254
2014	First official language - English	85	10	1	0	2	2	97	2	180
2014	First official language - French	79	15	2	2	1	1	95	3	367
2011	First official language - English	84	12	1	1	1	0	96	2	217
2011	First official language - French	81	14	2	2	1	1	95	3	473
2008	First official language - English	85	9	2	3	1	2	95	3	194
2008	First official language - French	79	12	3	3	1	2	93	4	390

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	69	13	6	5	2	1	3	86	7	194
2019	First official language - French	60	23	8	4	3	1	1	85	7	302
2017	First official language - English	62	17	4	5	5	2	4	85	11	135
2017	First official language - French	51	28	10	4	3	1	2	82	7	254
2014	First official language - English	62	13	8	5	4	3	5	82	9	180
2014	First official language - French	49	27	7	4	4	4	6	84	9	367
2011	First official language - English	36	27	10	11	9	2	6	68	21	217
2011	First official language - French	33	26	14	9	7	3	9	67	17	477

Question 30. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	71	14	8	3	1	2	0	87	4	193
2019	First official language - French	58	25	9	3	5	0	0	83	8	301
2018	First official language - English	66	16	9	4	3	1	1	83	8	165
2018	First official language - French	60	25	9	2	3	2	0	86	5	289
2017	First official language - English	64	21	6	2	3	2	1	88	5	135
2017	First official language - French	58	28	8	4	1	1	0	87	6	254

Question 31. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	59	20	9	9	3	0	1	79	11	193
2019	First official language - French	50	29	10	4	7	0	0	79	11	303
2018	First official language - English	56	20	8	7	8	1	1	77	15	164
2018	First official language - French	48	31	12	4	5	1	0	79	9	290
2017	First official language - English	56	24	7	7	4	1	1	82	10	135
2017	First official language - French	55	24	11	6	3	1	0	80	9	252
2014	First official language - English	58	26	4	5	5	2	0	86	10	180
2014	First official language - French	52	30	10	4	4	1	1	82	8	367

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	24	39	15	16	4	2	0	64	20	61
2019	First official language - French	30	34	19	13	1	1	3	66	14	98

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Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	36	29	10	9	11	4	0	68	22	192
2019	First official language - French	22	27	19	17	11	4	0	51	29	299
2018	First official language - English	34	30	18	8	6	4	0	66	15	167
2018	First official language - French	22	39	20	10	3	7	0	65	14	293
2017	First official language - English	37	31	11	11	5	5	0	72	16	135
2017	First official language - French	23	41	15	10	6	5	0	67	17	254
2014	First official language - English	39	31	11	5	7	6	0	75	13	180
2014	First official language - French	25	35	20	9	5	6	0	64	15	367
2011	First official language - English	17	27	17	16	14	9	1	49	33	215
2011	First official language - French	15	27	21	14	11	10	1	48	29	474

Question 35. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	34	28	10	9	17	2	0	63	26	192
2019	First official language - French	16	27	21	19	15	1	0	44	35	300
2018	First official language - English	26	38	16	12	8	1	0	64	20	165
2018	First official language - French	19	36	22	16	4	4	0	57	21	292
2017	First official language - English	30	34	11	11	9	4	0	67	21	135
2017	First official language - French	17	35	18	17	10	2	1	54	28	254
2014	First official language - English	32	32	11	13	9	3	0	66	23	180
2014	First official language - French	23	35	20	12	7	2	0	59	20	367
2011	First official language - English	17	29	17	18	17	1	0	47	36	215
2011	First official language - French	15	30	22	16	12	5	0	48	29	475
2008	First official language - English	19	26	14	15	22	3	1	47	39	194
2008	First official language - French	15	26	23	17	15	3	0	43	33	391

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	27	28	13	11	18	3	0	57	30	191
2019	First official language - French	11	24	25	24	13	2	0	36	38	296
2018	First official language - English	24	30	17	17	11	2	0	55	28	167
2018	First official language - French	15	30	27	16	6	6	0	47	24	290
2017	First official language - English	21	26	15	21	12	5	0	50	35	135
2017	First official language - French	13	24	29	17	12	5	0	39	30	254
2014	First official language - English	20	29	16	18	11	5	0	51	31	180
2014	First official language - French	15	34	24	14	8	5	0	51	24	367
2011	First official language - English	8	28	21	24	15	4	0	37	41	217
2011	First official language - French	11	29	25	18	10	7	0	43	30	475
2008	First official language - English	10	25	12	24	23	5	1	37	50	194
2008	First official language - French	8	26	26	22	14	4	0	35	37	391

Question 37. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	24	26	14	18	17	1	51	35	191
2019	First official language - French	14	22	24	22	15	2	37	38	300
2018	First official language - English	21	31	16	19	10	3	54	30	167
2018	First official language - French	15	31	26	16	8	4	48	25	290
2017	First official language - English	20	36	13	16	11	4	58	28	135
2017	First official language - French	15	33	23	14	10	5	50	25	253
2014	First official language - English	21	30	13	23	10	2	53	34	180
2014	First official language - French	19	34	18	16	11	2	54	27	367
2011	First official language - English	12	32	13	23	17	3	46	41	217
2011	First official language - French	16	32	23	17	9	2	50	27	474
2008	First official language - English	17	31	6	23	20	3	50	44	194
2008	First official language - French	14	33	20	19	12	2	48	32	389

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	51	26	16	4	1	1	0	78	5	194
2019	First official language - French	35	22	22	13	6	2	0	58	20	302

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My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	24	42	11	15	7	1	1	67	22	193
2019	First official language - French	16	37	22	15	10	0	0	53	25	299
2018	First official language - English	26	44	13	14	4	0	0	70	18	167
2018	First official language - French	20	42	18	16	2	1	0	63	18	294
2017	First official language - English	28	39	13	12	7	2	0	68	19	135
2017	First official language - French	22	43	19	8	7	0	0	66	15	253
2014	First official language - English	37	42	12	7	1	0	0	80	8	180
2014	First official language - French	27	45	14	8	4	1	0	74	12	366
2011	First official language - English	30	43	7	10	9	1	0	74	20	215
2011	First official language - French	29	39	15	11	3	2	0	70	15	473

Question 40. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	15	23	15	20	23	3	1	40	45	192
2019	First official language - French	7	23	25	26	17	2	0	31	44	299

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	39	31	13	11	3	3	1	73	14	193
2019	First official language - French	34	34	16	7	5	3	0	70	13	301
2018	First official language - English	43	29	13	9	3	2	1	74	13	166
2018	First official language - French	31	37	16	8	3	5	0	72	12	294
2017	First official language - English	50	32	7	4	4	2	1	84	9	134
2017	First official language - French	34	41	9	8	5	3	1	77	13	254
2014	First official language - English	53	29	5	7	2	3	2	85	10	180
2014	First official language - French	44	36	10	6	2	1	1	82	8	366
2011	First official language - English	38	23	11	12	10	5	1	65	23	216
2011	First official language - French	22	36	13	15	9	5	1	61	26	476
2008	First official language - English	41	30	9	8	6	5	1	76	14	195
2008	First official language - French	32	29	11	11	9	6	1	66	22	390

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	31	32	16	12	7	2	1	65	19	193
2019	First official language - French	24	32	27	9	6	2	0	57	15	302
2018	First official language - English	36	39	14	6	5	0	0	75	11	166
2018	First official language - French	25	42	19	8	2	4	0	69	10	294

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	23	17	21	11	13	13	3	48	28	194
2019	First official language - French	16	19	25	12	13	13	2	42	29	301
2018	First official language - English	25	21	20	7	10	12	4	55	20	165
2018	First official language - French	17	20	23	14	9	13	4	45	27	293
2017	First official language - English	24	19	11	13	9	18	6	56	29	135
2017	First official language - French	13	27	21	10	14	11	3	47	28	254
2014	First official language - English	26	19	16	13	14	9	4	51	31	180
2014	First official language - French	16	21	23	14	11	12	4	44	29	367
2011	First official language - English	8	19	15	19	21	14	5	33	49	216
2011	First official language - French	11	15	19	18	15	16	6	32	43	475

Question 44. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	29	26	12	12	16	4	1	58	29	194
2019	First official language - French	17	33	24	16	8	2	1	51	24	301
2018	First official language - English	24	31	17	12	11	5	1	58	24	166
2018	First official language - French	21	38	21	11	6	4	0	61	17	295
2017	First official language - English	27	33	14	10	10	6	1	64	21	135
2017	First official language - French	33	35	15	10	4	2	0	70	15	252
2014	First official language - English	24	36	16	9	10	5	0	63	20	180
2014	First official language - French	24	38	19	10	5	3	1	64	16	367
2011	First official language - English	22	28	15	22	12	0	0	51	34	215
2011	First official language - French	22	30	20	14	9	2	1	54	25	476
2008	First official language - English	25	33	11	19	10	2	1	59	29	195
2008	First official language - French	20	38	20	10	8	2	1	60	19	390

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	21	21	12	15	22	5	4	46	40	193
2019	First official language - French	13	23	23	18	18	3	2	38	38	301
2018	First official language - English	15	28	16	16	19	2	4	46	37	166
2018	First official language - French	17	25	25	16	11	4	2	44	30	294
2017	First official language - English	16	22	12	16	21	5	9	44	43	135
2017	First official language - French	18	24	16	18	16	3	5	46	36	253
2014	First official language - English	16	16	12	22	24	5	5	36	51	180
2014	First official language - French	11	22	17	19	22	4	5	36	46	367
2011	First official language - English	14	14	14	20	34	2	2	28	56	217
2011	First official language - French	11	19	16	26	22	3	3	33	51	476
2008	First official language - English	16	28	11	15	25	2	3	46	43	194
2008	First official language - French	17	28	15	19	15	3	3	47	36	388

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	56	22	11	3	5	1	2	80	8	194
2019	First official language - French	59	18	12	3	4	0	4	80	7	302

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	52	12	9	6	10	3	9	72	18	194
2019	First official language - French	63	9	7	4	3	2	12	84	7	302

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	61	19	10	5	2	2	2	83	7	193
2019	First official language - French	48	21	17	5	3	2	4	73	9	302

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	49	17	11	9	5	4	5	73	15	194
2019	First official language - French	41	20	19	7	5	3	6	66	13	299

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	59	7	6	7	10	2	8	74	20	193
2019	First official language - French	53	16	11	6	5	4	5	76	12	302

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	76	11	4	3	1	2	3	92	4	194
2019	First official language - French	63	13	11	4	1	2	5	82	6	303

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	75	7	5	4	2	5	2	89	6	192
2019	First official language - French	72	7	7	2	5	3	4	86	7	301

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	83	4	5	1	1	2	5	93	2	190
2019	First official language - French	75	8	4	1	2	2	8	92	4	299

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	35	38	14	6	3	4	0	75	10	194
2019	First official language - French	18	40	26	6	7	2	0	60	13	302
2018	First official language - English	33	36	14	10	4	2	0	72	14	166
2018	First official language - French	25	39	20	8	2	5	0	68	11	295
2017	First official language - English	35	35	11	8	6	4	0	73	15	134
2017	First official language - French	22	35	25	8	6	3	1	59	14	254

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	43	35	9	7	4	2	79	11	193
2019	First official language - French	31	37	16	9	6	2	70	14	302
2018	First official language - English	48	35	9	4	3	2	84	7	166
2018	First official language - French	41	42	9	3	1	4	86	4	289
2017	First official language - English	50	31	7	6	4	1	83	10	135
2017	First official language - French	42	41	8	5	2	1	84	7	254
2014	First official language - English	49	29	9	5	4	3	81	10	180
2014	First official language - French	40	44	8	2	2	3	87	4	367
2011	First official language - English	31	37	11	10	6	5	71	17	217
2011	First official language - French	28	39	19	5	3	5	70	9	473

Question 49. My department or agency implements activities and practices that support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	46	25	15	5	3	5	1	76	9	194
2019	First official language - French	33	35	21	3	5	3	0	70	8	301
2018	First official language - English	52	31	7	5	2	3	0	85	8	166
2018	First official language - French	39	40	13	4	0	4	0	82	4	290
2017	First official language - English	53	31	9	1	2	4	0	88	3	135
2017	First official language - French	39	41	12	4	0	4	0	84	4	252
2014	First official language - English	48	28	13	2	1	7	0	82	3	180
2014	First official language - French	39	38	12	2	2	7	0	83	4	366

Question 50. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	55	25	10	7	3	0	81	10	193
2019	First official language - French	42	38	12	3	7	0	79	9	301
2018	First official language - English	56	30	5	4	4	0	86	8	167
2018	First official language - French	44	38	12	2	2	1	83	4	289
2017	First official language - English	58	28	6	5	3	0	86	8	135
2017	First official language - French	44	40	8	5	3	0	84	8	254
2014	First official language - English	57	29	7	5	2	0	87	7	180
2014	First official language - French	47	38	10	2	3	0	85	5	367
2011	First official language - English	36	39	10	8	7	0	74	16	216
2011	First official language - French	32	39	17	7	4	1	71	12	473
2008	First official language - English	37	35	8	11	8	0	72	20	192
2008	First official language - French	29	40	16	10	6	0	68	16	388

Question 51. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	38	24	11	11	12	3	1	64	24	194
2019	First official language - French	22	31	20	14	11	1	0	54	26	302
2018	First official language - English	33	36	16	7	8	0	0	69	15	167
2018	First official language - French	31	30	22	10	6	1	0	62	16	289
2017	First official language - English	27	37	16	11	7	2	0	64	19	134
2017	First official language - French	25	31	21	11	10	2	0	57	21	254
2014	First official language - English	33	30	14	10	11	1	0	64	22	180
2014	First official language - French	19	36	22	12	8	2	1	56	21	367
2011	First official language - English	16	25	20	17	21	1	0	42	38	217
2011	First official language - French	15	24	27	19	14	1	0	39	33	472

Question 52. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	39	25	11	11	12	1	1	65	23	193
2019	First official language - French	24	33	18	13	10	1	0	58	24	300
2018	First official language - English	33	35	14	11	7	0	0	68	18	166
2018	First official language - French	31	36	17	12	4	1	0	67	16	290
2017	First official language - English	32	34	19	10	5	0	0	67	15	135
2017	First official language - French	23	39	18	13	6	0	1	62	20	254
2014	First official language - English	37	31	9	15	7	0	0	68	22	180
2014	First official language - French	22	41	20	10	6	1	1	63	17	367
2011	First official language - English	18	31	17	18	14	0	0	50	33	217
2011	First official language - French	17	29	25	18	10	1	0	46	28	473
2008	First official language - English	24	28	16	19	13	0	0	52	32	195
2008	First official language - French	21	31	22	15	10	1	0	53	26	390

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	31	19	15	14	14	5	0	54	30	193
2019	First official language - French	23	24	22	14	12	5	1	49	27	303
2018	First official language - English	30	19	23	12	11	4	1	51	24	167
2018	First official language - French	29	26	19	13	8	4	0	58	22	288
2017	First official language - English	23	25	17	19	11	3	2	50	32	135
2017	First official language - French	27	30	13	16	8	5	2	61	25	254
2014	First official language - English	30	22	13	14	14	7	0	55	30	180
2014	First official language - French	22	28	23	10	11	5	1	53	22	367
2011	First official language - English	18	21	15	22	21	3	0	40	44	217
2011	First official language - French	16	23	21	15	16	6	1	43	34	473
2008	First official language - English	20	20	19	19	16	4	1	42	37	195
2008	First official language - French	22	25	19	13	15	6	0	50	30	390

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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2019	First official language - English	47	20	33	194
2019	First official language - French	40	23	37	303
2018	First official language - English	43	17	40	166
2018	First official language - French	35	32	33	293
2017	First official language - English	47	22	31	135
2017	First official language - French	37	32	31	254
2014	First official language - English	43	16	41	180
2014	First official language - French	34	30	36	367
2011	First official language - English	49	23	28	216
2011	First official language - French	41	24	35	474

Question 55. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2019	First official language - English	8	9	61	3	14	6	91
2019	First official language - French	8	20	57	1	9	6	120
2018	First official language - English	9	11	51	9	14	7	71
2018	First official language - French	14	18	57	0	9	1	102
2017	First official language - English	12	8	48	9	21	3	63
2017	First official language - French	10	14	53	2	10	11	92
2014	First official language - English	10	16	55	5	9999	14	77
2014	First official language - French	12	21	49	4	9999	15	126
2011	First official language - English	8	13	73	2	9999	4	108
2011	First official language - French	13	16	63	2	9999	7	203

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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	32	43	8	8	3	2	5	80	12	193
2019	First official language - French	26	45	11	8	2	1	7	77	11	301

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	56	20	7	2	0	8	6	89	2	193
2019	First official language - French	43	28	13	1	2	5	7	81	4	301

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	14	86	194
2019	First official language - French	12	88	302
2018	First official language - English	14	86	166
2018	First official language - French	18	82	294

Question 59a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	53	47	28
2019	First official language - French	32	68	37
2018	First official language - English	36	64	23
2018	First official language - French	40	60	53

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	49	51	28
2019	First official language - French	75	25	37
2018	First official language - English	64	36	23
2018	First official language - French	65	35	53

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2019	First official language - English	100	28
2019	First official language - French	100	37
2018	First official language - English	100	23
2018	First official language - French	100	53

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	47	53	28
2019	First official language - French	29	71	37
2018	First official language - English	29	71	23
2018	First official language - French	26	74	53

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	51	49	28
2019	First official language - French	52	48	37
2018	First official language - English	39	61	23
2018	First official language - French	52	48	53

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	38	62	28
2019	First official language - French	51	49	37
2018	First official language - English	23	77	23
2018	First official language - French	42	58	53

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	47	53	28
2019	First official language - French	48	52	37
2018	First official language - English	57	43	23
2018	First official language - French	51	49	53

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	71	29	28
2019	First official language - French	37	63	37
2018	First official language - English	31	69	23
2018	First official language - French	39	61	53

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	59	41	28
2019	First official language - French	58	42	37
2018	First official language - English	37	63	23
2018	First official language - French	54	46	53

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	32	68	28
2019	First official language - French	29	71	37
2018	First official language - English	46	54	23
2018	First official language - French	29	71	53

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	38	62	28
2019	First official language - French	48	52	37
2018	First official language - English	45	55	23
2018	First official language - French	47	53	53

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	24	76	28
2019	First official language - French	13	87	37

Question 60m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	17	83	28
2019	First official language - French	23	77	37

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	83	17	28
2019	First official language - French	57	43	36
2018	First official language - English	44	56	23
2018	First official language - French	53	47	53

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	22	78	28
2019	First official language - French	36	64	36

Question 61c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	24	76	28
2019	First official language - French	13	87	36

Question 61h. What action(s) did you take to address the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	19	81	28
2019	First official language - French	18	82	36

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	19	81	194
2019	First official language - French	21	79	302

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	15	10	18	6	9	30	11	44	26	192
2019	First official language - French	15	15	21	9	5	28	7	45	23	301
2018	First official language - English	15	16	18	6	6	33	6	50	21	165
2018	First official language - French	15	16	26	4	5	30	5	47	13	292
2017	First official language - English	17	20	15	4	8	31	6	59	18	135
2017	First official language - French	17	14	19	7	5	31	6	49	20	254
2014	First official language - English	19	17	18	8	7	28	4	52	21	180
2014	First official language - French	11	18	22	5	6	30	8	46	19	367

Question 65. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	31	25	16	6	6	14	2	67	14	194
2019	First official language - French	24	29	25	6	6	9	1	58	13	302
2018	First official language - English	33	33	15	4	3	11	1	74	9	166
2018	First official language - French	23	41	19	5	3	9	0	70	9	291
2017	First official language - English	37	26	12	3	7	13	2	75	11	134
2017	First official language - French	26	37	15	6	3	12	1	72	10	253
2014	First official language - English	31	32	16	5	3	12	1	73	9	180
2014	First official language - French	23	35	21	3	5	12	2	67	9	367
2011	First official language - English	23	30	18	10	4	13	0	62	17	215
2011	First official language - French	19	32	21	8	6	15	0	60	16	475

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	7	93	192
2019	First official language - French	6	94	302
2018	First official language - English	7	93	165
2018	First official language - French	6	94	291

Question 67a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	39	61	14
2019	First official language - French	56	44	19

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2019	First official language - English	100	14
2019	First official language - French	100	19
2018	First official language - English	100	11
2018	First official language - French	100	18

Question 68c. Please indicate the type of discrimination you experienced. Colour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	0	100	14
2019	First official language - French	29	71	18

Question 68g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year	Demographic	No (%)	Total responses
2019	First official language - English	100	14
2019	First official language - French	100	18
2018	First official language - English	100	11
2018	First official language - French	100	18

Question 68i. Please indicate the type of discrimination you experienced. Marital status
Survey year	Demographic	No (%)	Total responses
2019	First official language - English	100	14
2019	First official language - French	100	18
2018	First official language - English	100	11
2018	First official language - French	100	18

Question 68k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	0	100	14
2019	First official language - French	0	100	18

Question 68m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	No (%)	Total responses
2019	First official language - English	100	14
2019	First official language - French	100	18
2018	First official language - English	100	11
2018	First official language - French	100	18

Question 69a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	50	50	14
2019	First official language - French	39	61	18

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	44	56	14
2019	First official language - French	35	65	18
2018	First official language - English	56	44	11
2018	First official language - French	50	50	18

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	7	93	192
2019	First official language - French	11	89	303

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	15	11	20	3	2	35	14	52	10	194
2019	First official language - French	17	15	22	3	5	31	8	52	13	302
2018	First official language - English	17	17	17	3	4	35	6	59	13	167
2018	First official language - French	16	17	22	2	2	35	7	56	6	290
2017	First official language - English	22	12	17	2	3	42	3	60	8	135
2017	First official language - French	16	15	23	3	2	35	6	52	9	254
2014	First official language - English	18	10	15	4	4	39	9	55	15	180
2014	First official language - French	14	17	20	2	3	35	10	55	9	367

Question 73. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	33	21	18	4	3	18	2	68	9	192
2019	First official language - French	24	29	24	4	5	13	2	62	10	303
2018	First official language - English	32	30	16	3	4	14	1	73	8	167
2018	First official language - French	26	34	18	3	2	17	0	72	6	292
2017	First official language - English	42	23	10	2	3	18	2	81	6	135
2017	First official language - French	29	35	16	2	1	15	1	77	4	254
2014	First official language - English	36	20	13	2	4	23	2	75	7	180
2014	First official language - French	26	32	20	2	2	17	1	71	5	367
2011	First official language - English	32	29	15	8	2	15	0	72	11	217
2011	First official language - French	25	32	19	3	3	18	0	69	7	477

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Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	31	23	23	10	13	1	1	54	23	194
2019	First official language - French	26	28	20	14	11	0	0	54	26	302
2018	First official language - English	24	27	26	9	14	0	0	51	23	165
2018	First official language - French	24	26	23	13	13	0	1	51	26	295
2017	First official language - English	31	30	11	8	17	1	3	62	26	134
2017	First official language - French	21	21	23	12	20	0	3	44	33	254

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	26	27	23	15	9	0	53	24	194
2019	First official language - French	21	27	26	12	14	1	48	26	302
2018	First official language - English	23	29	20	16	12	1	52	28	165
2018	First official language - French	17	29	27	16	11	0	46	27	294
2017	First official language - English	23	23	27	16	11	0	46	27	135
2017	First official language - French	18	25	32	15	9	1	43	25	254

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	36	29	18	11	6	1	65	17	192
2019	First official language - French	22	27	26	12	13	1	49	25	296
2018	First official language - English	33	24	23	11	8	1	58	19	164
2018	First official language - French	21	26	27	15	11	0	47	26	295
2017	First official language - English	24	31	23	12	9	0	55	21	135
2017	First official language - French	17	28	27	17	8	2	46	26	253

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	25	22	20	18	13	1	48	32	193
2019	First official language - French	15	21	26	19	18	1	36	37	297
2018	First official language - English	23	20	22	19	14	1	44	34	165
2018	First official language - French	19	24	23	16	16	1	44	32	293
2017	First official language - English	17	23	22	20	19	0	40	38	135
2017	First official language - French	14	21	26	22	15	3	36	38	254

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	53	17	12	9	7	0	2	72	16	192
2019	First official language - French	45	26	11	7	4	1	5	76	12	302
2018	First official language - English	48	25	12	9	3	0	3	75	12	164
2018	First official language - French	41	28	13	8	4	0	7	74	13	295
2017	First official language - English	46	16	21	7	2	2	7	67	10	132
2017	First official language - French	39	27	18	6	2	0	7	72	9	254

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	39	21	19	10	10	0	0	60	21	194
2019	First official language - French	41	28	18	6	6	0	1	70	12	299
2018	First official language - English	37	20	21	11	10	0	1	58	21	164
2018	First official language - French	34	26	22	11	6	1	0	61	17	295
2017	First official language - English	31	26	17	14	12	0	0	57	26	134
2017	First official language - French	32	32	20	9	6	0	2	65	15	254

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	31	31	18	11	8	0	1	63	19	194
2019	First official language - French	26	29	21	13	9	1	1	56	22	303
2018	First official language - English	26	27	26	15	6	0	1	53	21	166
2018	First official language - French	23	33	24	15	4	1	1	57	19	293
2017	First official language - English	31	29	22	15	3	0	0	60	18	134
2017	First official language - French	29	31	18	14	7	1	1	61	21	253

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	21	30	26	16	8	0	0	51	23	192
2019	First official language - French	17	27	25	17	14	0	0	43	32	299
2018	First official language - English	14	35	20	17	13	0	1	49	30	166
2018	First official language - French	16	31	26	15	12	1	0	47	27	293
2017	First official language - English	17	24	29	15	14	0	1	42	29	134
2017	First official language - French	18	29	25	15	12	0	1	47	27	253

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	21	29	26	15	8	1	50	24	194
2019	First official language - French	22	25	21	18	13	1	47	32	299
2018	First official language - English	21	27	25	16	11	1	48	27	166
2018	First official language - French	21	27	24	16	12	0	48	28	294
2017	First official language - English	20	25	23	22	9	1	45	31	134
2017	First official language - French	22	28	19	18	11	2	51	29	253

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	47	24	14	9	7	0	0	71	15	193
2019	First official language - French	39	25	15	8	11	0	1	65	20	302

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	35	29	20	10	5	0	1	65	14	193
2019	First official language - French	32	31	19	11	7	0	1	63	18	297
2018	First official language - English	30	35	20	10	4	0	1	66	15	164
2018	First official language - French	32	25	26	11	6	0	0	57	17	293
2017	First official language - English	28	32	18	11	11	0	0	61	22	133
2017	First official language - French	32	29	21	8	7	1	3	63	16	253

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	52	25	13	7	3	0	77	10	193
2019	First official language - French	59	20	10	5	4	3	81	9	302
2018	First official language - English	49	30	12	4	5	1	79	9	166
2018	First official language - French	55	24	11	5	4	1	80	9	293
2017	First official language - English	60	23	8	5	3	0	83	9	134
2017	First official language - French	59	19	10	5	5	2	80	10	253

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	78	10	4	1	2	1	4	92	3	194
2019	First official language - French	71	12	7	1	3	1	5	88	4	300
2018	First official language - English	68	13	7	3	2	0	6	87	6	165
2018	First official language - French	68	14	7	2	2	0	6	88	4	292

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	75	10	6	2	5	1	1	87	7	193
2019	First official language - French	64	14	8	4	5	1	4	82	9	302
2018	First official language - English	75	9	6	2	5	0	2	86	7	165
2018	First official language - French	66	15	6	4	5	0	4	84	9	292
2017	First official language - English	82	5	4	4	3	1	1	89	7	135
2017	First official language - French	70	13	4	3	2	1	6	90	6	254

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	61	27	9	1	2	0	88	3	193
2019	First official language - French	55	26	13	3	2	1	82	5	300
2018	First official language - English	53	30	9	3	3	1	84	6	165
2018	First official language - French	54	24	11	5	4	2	80	9	293
2017	First official language - English	66	19	7	5	2	1	86	7	135
2017	First official language - French	57	23	9	4	2	4	85	6	254

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	59	21	11	5	3	0	1	81	8	194
2019	First official language - French	56	17	12	6	6	1	1	74	13	296
2018	First official language - English	54	22	10	7	5	0	1	77	13	164
2018	First official language - French	56	18	13	6	6	0	1	75	12	292
2017	First official language - English	63	17	8	4	6	0	1	81	11	135
2017	First official language - French	63	16	9	5	3	0	4	82	8	253

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	62	13	4	0	1	20	94	1	194
2019	First official language - French	57	10	8	3	1	20	84	5	298
2018	First official language - English	56	13	9	0	1	22	88	1	164
2018	First official language - French	56	11	7	2	1	22	86	4	292
2017	First official language - English	59	14	6	2	0	19	90	3	135
2017	First official language - French	61	11	5	1	0	21	92	1	253

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	74	15	3	1	1	0	5	94	2	194
2019	First official language - French	79	9	5	0	1	0	6	94	1	299
2018	First official language - English	63	21	6	2	1	1	6	91	3	165
2018	First official language - French	71	14	5	2	0	0	7	92	2	292
2017	First official language - English	74	14	5	0	0	1	7	95	0	135
2017	First official language - French	72	16	2	0	0	1	8	96	1	251

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	68	9	8	7	5	0	3	79	13	194
2019	First official language - French	69	11	8	4	4	1	3	84	8	299
2018	First official language - English	55	16	8	8	9	0	3	73	18	165
2018	First official language - French	68	15	5	4	4	0	4	88	7	294
2017	First official language - English	62	16	7	3	9	1	3	81	12	135
2017	First official language - French	62	14	10	2	3	1	8	84	5	254

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	53	26	14	4	2	0	1	80	6	193
2019	First official language - French	54	26	12	3	3	0	2	81	6	298
2018	First official language - English	48	32	9	7	5	0	1	80	11	164
2018	First official language - French	50	25	15	4	4	0	2	76	8	293
2017	First official language - English	55	23	10	5	4	1	3	81	9	135
2017	First official language - French	51	27	10	3	2	0	6	83	6	254

Question 75. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	15	30	39	11	4	1	1	46	15	194
2019	First official language - French	16	31	35	15	3	0	0	46	18	303
2018	First official language - English	14	30	36	16	3	0	1	44	19	166
2018	First official language - French	13	28	42	14	4	0	0	41	18	294
2017	First official language - English	14	26	36	14	10	1	0	39	24	135
2017	First official language - French	13	31	34	16	5	0	1	45	21	253

Question 76. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	10	21	37	19	13	0	0	33	30	193
2019	First official language - French	10	17	35	25	13	0	0	38	27	300
2018	First official language - English	6	19	41	23	11	0	1	34	25	162
2018	First official language - French	6	18	42	21	12	0	0	33	25	290
2017	First official language - English	14	17	37	19	12	1	0	31	32	134
2017	First official language - French	4	22	35	24	13	0	1	38	27	254

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	25	37	22	11	1	3	64	13	192
2019	First official language - French	23	38	24	7	5	3	62	13	303
2018	First official language - English	31	45	11	8	3	3	78	11	167
2018	First official language - French	26	37	19	9	4	5	66	14	295
2017	First official language - English	39	43	9	2	4	4	85	6	134
2017	First official language - French	31	39	17	5	4	3	73	10	254

Question 78. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	25	32	17	15	9	2	58	25	193
2019	First official language - French	18	35	24	12	9	2	54	21	300
2018	First official language - English	31	32	15	12	9	1	64	21	167
2018	First official language - French	22	40	16	14	5	3	64	20	293
2017	First official language - English	26	36	12	12	12	3	64	24	135
2017	First official language - French	19	43	14	10	12	2	63	22	252

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	16	84	194
2019	First official language - French	17	83	301
2017	First official language - English	20	80	134
2017	First official language - French	16	84	254
2014	First official language - English	18	82	180
2014	First official language - French	15	85	366

Question 80. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	84	16	31
2019	First official language - French	81	19	52
2017	First official language - English	87	13	27
2017	First official language - French	82	18	42
2014	First official language - English	84	16	32
2014	First official language - French	84	16	56

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	44	41	7	3	4	86	7	26
2019	First official language - French	45	36	6	5	8	81	13	42
2017	First official language - English	38	53	0	9	0	91	9	24
2017	First official language - French	51	32	8	6	3	83	9	35
2014	First official language - English	51	22	7	17	4	73	20	27
2014	First official language - French	62	30	0	8	0	92	8	47

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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	25	34	21	8	9	3	0	26	74	194
2019	First official language - French	25	33	21	10	9	1	1	26	74	303
2018	First official language - English	32	28	19	10	10	1	0	32	68	163
2018	First official language - French	34	23	20	12	9	1	0	35	65	294
2017	First official language - English	30	28	16	6	14	6	0	32	68	135
2017	First official language - French	37	18	19	10	13	1	1	38	62	254

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	59	41	141
2019	First official language - French	56	44	222

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 84. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	39	61	140
2019	First official language - French	44	56	219
2018	First official language - English	35	65	110
2018	First official language - French	28	72	188

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	16	20	17	19	19	3	6	39	42	140
2019	First official language - French	13	29	20	14	12	1	11	48	30	220
2018	First official language - English	12	28	16	20	19	0	5	41	42	110
2018	First official language - French	13	28	17	11	20	1	8	46	35	189
2017	First official language - English	15	27	10	19	18	0	11	47	42	85
2017	First official language - French	11	25	20	15	18	2	9	40	37	154

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	11	14	16	21	29	2	7	27	55	140
2019	First official language - French	7	19	22	17	26	0	8	28	47	220
2018	First official language - English	2	14	20	26	31	1	6	17	62	110
2018	First official language - French	3	14	20	16	39	1	7	19	60	188
2017	First official language - English	2	13	12	24	37	0	11	17	69	86
2017	First official language - French	1	11	15	18	44	4	7	13	70	154

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	37	26	12	7	11	3	5	68	19	191
2019	First official language - French	33	19	17	13	10	2	6	56	25	298
2018	First official language - English	41	21	15	12	8	1	3	65	20	166
2018	First official language - French	34	15	16	13	14	1	6	53	30	294

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Date modified:: 2019-03-01

2019 Public Service Employee Survey Results for the Canada School of Public Service by Question 98. What is your first official language?

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Question 22. In my work unit, individuals behave in a respectful manner.

Question 23. The people I work with value my ideas and opinions.

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I can count on my immediate supervisor to keep his or her promises.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 30. My immediate supervisor seems to care about me as a person.

Question 31. I am satisfied with the quality of supervision I receive.

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Question 35. I have confidence in the senior management of my department or agency.

Question 36. Senior management in my department or agency makes effective and timely decisions.

Question 37. Essential information flows effectively from senior management to staff.

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Question 40. I feel that change is managed well in my department or agency.

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 44. My department or agency does a good job of supporting employee career development.

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 49. My department or agency implements activities and practices that support a diverse workplace.

Question 50. Overall, my department or agency treats me with respect.

Question 51. I would recommend my department or agency as a great place to work.

Question 52. I am satisfied with my department or agency.

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Question 55. Please indicate your reason for leaving.

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Harassment