2019 Public Service Employee Survey Results for the Canada School of Public Service by Question 97. In total, how many years have you been working in your current department or agency?

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Collective Agreements and Terms and Conditions of Employment
Harassment
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	43	38	6	11	2	0	82	13	234
2019	3 to 10 years in current department or agency	32	44	10	10	4	0	76	14	119
2017	Less than 3 years in current department or agency	37	46	7	10	1	0	83	10	132
2017	3 to 10 years in current department or agency	39	44	5	9	3	0	83	13	170
2017	11 to 20 years in current department or agency	40	45	3	10	2	0	86	11	63
2017	More than 20 years in current department or agency	58	34	0	0	8	0	92	8	12
2014	Less than 3 years in current department or agency	39	45	4	9	2	1	85	11	138
2014	3 to 10 years in current department or agency	31	51	5	10	3	0	82	13	347
2014	11 to 20 years in current department or agency	32	47	4	13	4	0	79	17	46

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	65	23	5	5	2	0	88	7	234
2019	3 to 10 years in current department or agency	55	24	9	9	3	0	79	12	119
2017	Less than 3 years in current department or agency	66	23	5	4	2	0	89	6	132
2017	3 to 10 years in current department or agency	54	30	6	7	2	1	85	9	170
2017	11 to 20 years in current department or agency	42	36	8	14	0	0	78	14	63
2017	More than 20 years in current department or agency	75	18	8	0	0	0	92	0	12
2014	Less than 3 years in current department or agency	61	22	7	8	1	0	83	10	138
2014	3 to 10 years in current department or agency	50	28	9	10	3	0	78	13	347
2014	11 to 20 years in current department or agency	49	35	2	11	2	0	84	13	46

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	47	29	10	12	2	0	77	14	235
2019	3 to 10 years in current department or agency	38	31	9	16	5	0	69	22	119
2017	Less than 3 years in current department or agency	47	35	7	9	2	0	82	11	131
2017	3 to 10 years in current department or agency	41	39	6	9	5	0	81	14	170
2017	11 to 20 years in current department or agency	45	37	8	3	6	0	82	10	63
2017	More than 20 years in current department or agency	59	25	0	8	8	0	84	16	12
2014	Less than 3 years in current department or agency	43	36	7	10	3	1	80	13	138
2014	3 to 10 years in current department or agency	45	38	5	8	4	0	83	12	347
2014	11 to 20 years in current department or agency	34	47	6	11	2	0	81	13	46

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	33	38	13	9	5	1	0	73	14	235
2019	3 to 10 years in current department or agency	19	41	20	15	6	0	0	59	21	118
2018	Less than 3 years in current department or agency	30	45	8	11	4	1	1	76	15	238
2018	3 to 10 years in current department or agency	32	41	11	10	5	0	0	73	16	128
2018	11 to 20 years in current department or agency	36	36	11	14	1	0	3	73	16	74
2018	More than 20 years in current department or agency	35	40	8	8	8	0	0	75	17	11
2017	Less than 3 years in current department or agency	32	40	13	8	5	0	2	74	13	131
2017	3 to 10 years in current department or agency	32	37	16	10	5	0	0	69	15	170
2017	11 to 20 years in current department or agency	36	36	13	9	5	0	2	73	14	63
2017	More than 20 years in current department or agency	35	40	17	8	0	0	0	75	8	12
2014	Less than 3 years in current department or agency	39	35	10	11	3	1	1	76	14	138
2014	3 to 10 years in current department or agency	28	42	15	10	4	0	0	71	15	347
2014	11 to 20 years in current department or agency	30	45	5	19	2	0	0	74	21	46

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	52	31	12	3	1	1	83	5	234
2019	3 to 10 years in current department or agency	37	34	15	8	6	0	71	13	119
2017	Less than 3 years in current department or agency	54	32	6	4	3	0	87	7	131
2017	3 to 10 years in current department or agency	46	35	9	7	2	1	82	8	170
2017	11 to 20 years in current department or agency	43	43	6	3	5	0	86	8	63
2017	More than 20 years in current department or agency	43	32	8	10	8	0	75	17	12
2014	Less than 3 years in current department or agency	57	30	8	2	1	1	88	4	138
2014	3 to 10 years in current department or agency	47	42	7	3	1	0	89	4	347
2014	11 to 20 years in current department or agency	52	35	2	6	5	0	87	11	46

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	55	27	7	6	3	0	1	84	9	234
2019	3 to 10 years in current department or agency	44	33	10	8	5	1	0	77	13	119
2018	Less than 3 years in current department or agency	53	31	7	3	5	0	0	84	9	238
2018	3 to 10 years in current department or agency	43	35	13	6	3	0	1	78	9	127
2018	11 to 20 years in current department or agency	48	37	7	4	4	0	0	85	8	74
2018	More than 20 years in current department or agency	34	31	27	8	0	0	0	65	8	11
2017	Less than 3 years in current department or agency	57	26	7	8	1	0	2	84	9	131
2017	3 to 10 years in current department or agency	46	32	9	6	6	0	0	79	12	169
2017	11 to 20 years in current department or agency	46	36	11	3	3	0	2	83	6	63
2017	More than 20 years in current department or agency	47	28	0	9	17	0	0	74	26	11
2014	Less than 3 years in current department or agency	53	30	9	5	2	0	1	84	7	138
2014	3 to 10 years in current department or agency	43	33	8	8	6	0	1	77	14	347
2014	11 to 20 years in current department or agency	46	35	6	7	4	0	2	83	11	46

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	39	34	11	10	6	73	16	235
2019	3 to 10 years in current department or agency	32	34	17	13	3	66	17	119
2018	Less than 3 years in current department or agency	37	37	11	9	6	74	16	235
2018	3 to 10 years in current department or agency	37	43	11	6	3	80	9	128
2018	11 to 20 years in current department or agency	38	32	15	7	8	70	14	74
2018	More than 20 years in current department or agency	17	39	18	25	0	56	25	11
2017	Less than 3 years in current department or agency	39	39	13	7	1	78	9	132
2017	3 to 10 years in current department or agency	35	42	12	6	6	77	12	170
2017	11 to 20 years in current department or agency	42	46	8	3	2	88	5	63
2017	More than 20 years in current department or agency	51	25	8	8	8	76	16	12
2014	Less than 3 years in current department or agency	50	35	7	6	1	85	8	138
2014	3 to 10 years in current department or agency	32	43	12	9	5	75	14	346
2014	11 to 20 years in current department or agency	46	35	13	4	2	81	6	46

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	40	38	9	6	6	0	0	78	13	234
2019	3 to 10 years in current department or agency	24	36	22	6	13	0	0	60	19	117
2018	Less than 3 years in current department or agency	36	37	14	7	4	0	2	74	12	236
2018	3 to 10 years in current department or agency	38	30	14	12	6	0	0	68	18	127
2018	11 to 20 years in current department or agency	34	38	12	7	9	0	0	72	15	74
2018	More than 20 years in current department or agency	36	27	20	8	8	0	0	63	17	11
2017	Less than 3 years in current department or agency	47	36	8	8	2	0	0	82	9	132
2017	3 to 10 years in current department or agency	30	36	16	10	8	0	0	66	18	170
2017	11 to 20 years in current department or agency	29	36	15	11	6	0	2	67	18	63
2017	More than 20 years in current department or agency	50	8	10	24	8	0	0	58	32	12
2014	Less than 3 years in current department or agency	46	34	10	3	3	2	1	83	7	138
2014	3 to 10 years in current department or agency	28	36	12	11	12	0	0	65	23	347
2014	11 to 20 years in current department or agency	28	44	11	9	8	0	0	72	17	46

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	28	41	11	11	7	1	70	19	234
2019	3 to 10 years in current department or agency	15	35	18	22	9	0	51	31	117
2018	Less than 3 years in current department or agency	27	35	17	13	7	0	63	20	237
2018	3 to 10 years in current department or agency	27	40	15	12	6	0	66	19	128
2018	11 to 20 years in current department or agency	32	43	7	9	9	0	75	18	74
2018	More than 20 years in current department or agency	10	56	17	0	17	0	66	17	11
2017	Less than 3 years in current department or agency	33	39	12	13	3	0	73	16	132
2017	3 to 10 years in current department or agency	26	37	14	15	7	1	63	22	169
2017	11 to 20 years in current department or agency	34	43	5	17	2	0	77	18	63
2017	More than 20 years in current department or agency	35	32	8	18	8	0	67	25	12

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	42	38	8	6	5	1	0	81	11	234
2019	3 to 10 years in current department or agency	32	34	22	6	6	0	0	66	12	116
2018	Less than 3 years in current department or agency	43	44	6	4	2	1	0	87	7	238
2018	3 to 10 years in current department or agency	48	40	5	5	2	0	0	88	7	126
2018	11 to 20 years in current department or agency	45	46	5	4	0	0	0	91	4	74
2018	More than 20 years in current department or agency	17	49	26	8	0	0	0	66	8	11
2017	Less than 3 years in current department or agency	43	40	10	6	1	0	0	83	7	132
2017	3 to 10 years in current department or agency	39	41	8	8	3	1	0	81	11	170
2017	11 to 20 years in current department or agency	54	31	8	3	3	2	0	86	6	63
2017	More than 20 years in current department or agency	43	16	25	8	8	0	0	59	16	12
2014	Less than 3 years in current department or agency	55	29	10	2	3	0	1	85	5	138
2014	3 to 10 years in current department or agency	43	40	8	5	5	1	0	83	10	347
2014	11 to 20 years in current department or agency	53	35	2	4	4	2	0	89	8	46

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	39	33	11	11	5	0	73	16	234
2019	3 to 10 years in current department or agency	26	28	22	11	14	0	54	25	116
2018	Less than 3 years in current department or agency	38	35	14	9	4	0	73	13	239
2018	3 to 10 years in current department or agency	40	32	14	10	4	0	72	14	127
2018	11 to 20 years in current department or agency	35	34	13	11	7	0	69	18	74
2018	More than 20 years in current department or agency	28	34	11	18	9	0	61	28	10
2017	Less than 3 years in current department or agency	41	38	11	6	3	1	80	9	131
2017	3 to 10 years in current department or agency	31	36	12	12	9	0	67	21	170
2017	11 to 20 years in current department or agency	37	31	16	8	6	2	69	15	62
2017	More than 20 years in current department or agency	43	8	8	34	8	0	51	42	12

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	48	34	12	4	2	0	82	6	235
2019	3 to 10 years in current department or agency	42	33	19	4	3	0	75	6	116
2018	Less than 3 years in current department or agency	46	32	14	4	4	0	78	8	236
2018	3 to 10 years in current department or agency	56	27	12	4	1	0	83	5	124
2018	11 to 20 years in current department or agency	48	40	7	4	1	0	88	5	74
2018	More than 20 years in current department or agency	36	31	17	8	8	0	66	17	11
2017	Less than 3 years in current department or agency	54	36	8	3	0	0	89	3	132
2017	3 to 10 years in current department or agency	51	38	8	3	1	0	89	3	170
2017	11 to 20 years in current department or agency	52	39	9	0	0	0	91	0	63
2017	More than 20 years in current department or agency	67	26	8	0	0	0	92	0	12
2014	Less than 3 years in current department or agency	66	22	9	1	1	1	89	1	138
2014	3 to 10 years in current department or agency	65	25	6	3	1	0	90	4	347
2014	11 to 20 years in current department or agency	68	26	6	0	0	0	94	0	46

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	39	36	13	6	6	0	0	75	12	234
2019	3 to 10 years in current department or agency	23	47	11	11	8	0	0	70	18	116
2018	Less than 3 years in current department or agency	33	39	11	12	4	0	0	73	16	238
2018	3 to 10 years in current department or agency	33	38	17	8	4	0	0	71	12	126
2018	11 to 20 years in current department or agency	36	34	17	9	4	0	0	70	13	74
2018	More than 20 years in current department or agency	0	46	10	27	17	0	0	46	44	11
2017	Less than 3 years in current department or agency	44	34	13	8	2	0	1	78	9	132
2017	3 to 10 years in current department or agency	31	41	11	10	6	0	0	73	16	170
2017	11 to 20 years in current department or agency	38	37	11	12	2	0	0	75	14	62
2017	More than 20 years in current department or agency	43	16	0	18	24	0	0	58	42	12
2014	Less than 3 years in current department or agency	38	39	12	5	2	1	2	80	8	138
2014	3 to 10 years in current department or agency	26	42	13	10	9	0	0	68	19	347
2014	11 to 20 years in current department or agency	27	38	9	19	6	0	0	66	25	46

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	45	36	11	5	4	0	0	81	8	234
2019	3 to 10 years in current department or agency	33	34	19	8	6	0	0	67	14	117
2018	Less than 3 years in current department or agency	41	35	9	9	5	0	0	77	14	239
2018	3 to 10 years in current department or agency	43	35	11	7	4	0	0	78	11	123
2018	11 to 20 years in current department or agency	37	40	13	5	5	0	0	77	10	74
2018	More than 20 years in current department or agency	25	31	27	0	17	0	0	56	17	11
2017	Less than 3 years in current department or agency	51	30	9	7	2	0	1	82	9	132
2017	3 to 10 years in current department or agency	38	35	13	5	8	1	0	73	14	170
2017	11 to 20 years in current department or agency	44	30	15	11	0	0	0	74	11	63
2017	More than 20 years in current department or agency	43	8	34	8	8	0	0	50	16	12
2014	Less than 3 years in current department or agency	48	32	13	5	1	0	1	81	6	138
2014	3 to 10 years in current department or agency	34	35	16	10	5	0	0	68	16	347
2014	11 to 20 years in current department or agency	29	32	23	11	4	0	0	62	15	46

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	38	38	11	9	3	1	0	77	12	231
2019	3 to 10 years in current department or agency	24	41	15	10	10	0	0	65	20	115
2018	Less than 3 years in current department or agency	35	37	13	10	4	0	0	72	14	237
2018	3 to 10 years in current department or agency	35	37	13	9	5	0	1	72	14	124
2018	11 to 20 years in current department or agency	37	36	12	12	3	0	0	73	15	74
2018	More than 20 years in current department or agency	27	40	17	0	17	0	0	66	17	11
2017	Less than 3 years in current department or agency	44	35	15	5	1	0	0	79	7	132
2017	3 to 10 years in current department or agency	37	33	11	12	7	1	0	71	19	170
2017	11 to 20 years in current department or agency	39	33	12	12	3	0	0	72	16	63
2017	More than 20 years in current department or agency	35	40	8	10	8	0	0	75	17	12
2014	Less than 3 years in current department or agency	40	41	9	5	1	2	1	83	7	138
2014	3 to 10 years in current department or agency	32	36	15	10	7	0	0	68	17	347
2014	11 to 20 years in current department or agency	34	35	15	8	6	2	0	70	15	46

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	44	35	11	6	4	0	79	10	235
2019	3 to 10 years in current department or agency	31	41	15	10	3	0	72	13	119
2018	Less than 3 years in current department or agency	41	38	11	7	3	0	78	10	239
2018	3 to 10 years in current department or agency	38	41	11	9	1	0	79	10	127
2018	11 to 20 years in current department or agency	40	38	13	4	4	0	79	8	74
2018	More than 20 years in current department or agency	17	58	17	0	8	0	75	8	11
2017	Less than 3 years in current department or agency	42	40	13	4	1	0	82	5	131
2017	3 to 10 years in current department or agency	39	42	11	5	2	0	81	8	170
2017	11 to 20 years in current department or agency	44	41	12	3	0	0	84	3	63
2017	More than 20 years in current department or agency	58	26	8	8	0	0	84	8	12
2014	Less than 3 years in current department or agency	54	34	7	2	2	1	88	4	138
2014	3 to 10 years in current department or agency	36	43	11	6	3	0	79	10	347
2014	11 to 20 years in current department or agency	51	34	13	2	0	0	85	2	46

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	42	29	16	8	5	0	71	13	233
2019	3 to 10 years in current department or agency	28	40	19	8	5	0	68	12	119
2018	Less than 3 years in current department or agency	45	31	13	7	3	0	76	10	238
2018	3 to 10 years in current department or agency	32	30	25	8	6	0	62	13	128
2018	11 to 20 years in current department or agency	43	30	15	9	3	0	73	13	74
2018	More than 20 years in current department or agency	45	46	0	0	8	0	92	8	11
2017	Less than 3 years in current department or agency	43	36	10	7	3	1	79	10	132
2017	3 to 10 years in current department or agency	33	36	23	5	4	0	69	8	169
2017	11 to 20 years in current department or agency	30	51	14	5	0	0	81	5	63
2017	More than 20 years in current department or agency	51	33	16	0	0	0	84	0	12
2014	Less than 3 years in current department or agency	38	35	19	6	1	1	75	6	137
2014	3 to 10 years in current department or agency	36	38	15	9	2	0	74	12	347
2014	11 to 20 years in current department or agency	47	32	11	6	4	0	79	10	46

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	16	29	34	11	10	0	0	21	45	235
2019	3 to 10 years in current department or agency	22	41	29	6	2	0	1	8	63	119
2018	Less than 3 years in current department or agency	15	25	36	14	7	1	1	22	41	238
2018	3 to 10 years in current department or agency	15	33	38	10	3	1	1	13	48	127
2018	11 to 20 years in current department or agency	19	35	23	18	3	1	1	21	56	74
2018	More than 20 years in current department or agency	0	45	37	18	0	0	0	18	45	11
2017	Less than 3 years in current department or agency	9	23	39	16	9	1	3	26	33	132
2017	3 to 10 years in current department or agency	24	36	23	13	2	0	2	16	61	170
2017	11 to 20 years in current department or agency	15	36	35	8	3	0	3	12	52	62
2017	More than 20 years in current department or agency	8	34	34	15	10	0	0	25	41	12
2014	Less than 3 years in current department or agency	8	29	35	16	8	1	3	25	39	138
2014	3 to 10 years in current department or agency	16	36	28	13	5	1	1	19	53	347
2014	11 to 20 years in current department or agency	15	31	43	2	7	0	2	9	47	46

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	23	23	32	11	9	2	1	20	47	232
2019	3 to 10 years in current department or agency	40	27	22	9	2	0	0	11	67	119
2018	Less than 3 years in current department or agency	13	27	27	17	11	4	1	30	42	239
2018	3 to 10 years in current department or agency	23	30	32	10	4	0	1	14	53	126
2018	11 to 20 years in current department or agency	27	32	25	11	4	0	1	15	60	73
2018	More than 20 years in current department or agency	8	35	48	8	0	0	0	8	43	11
2017	Less than 3 years in current department or agency	14	22	30	18	11	2	3	30	38	132
2017	3 to 10 years in current department or agency	29	31	25	10	4	1	1	14	61	170
2017	11 to 20 years in current department or agency	35	16	33	8	4	2	3	12	53	62
2017	More than 20 years in current department or agency	8	34	33	8	17	0	0	25	42	12
2014	Less than 3 years in current department or agency	5	15	36	19	14	7	4	37	23	138
2014	3 to 10 years in current department or agency	22	27	30	13	6	1	2	19	50	346
2014	11 to 20 years in current department or agency	11	32	32	11	9	0	5	21	45	46

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	23	18	25	22	11	1	0	33	42	235
2019	3 to 10 years in current department or agency	36	30	24	7	1	1	1	8	68	118
2018	Less than 3 years in current department or agency	20	31	28	12	5	3	2	18	53	239
2018	3 to 10 years in current department or agency	33	26	29	8	3	1	1	12	59	126
2018	11 to 20 years in current department or agency	31	35	21	7	5	0	2	12	67	74
2018	More than 20 years in current department or agency	8	38	18	8	0	0	27	11	63	11
2017	Less than 3 years in current department or agency	17	23	31	16	6	3	4	24	43	132
2017	3 to 10 years in current department or agency	29	30	27	10	3	1	1	13	60	170
2017	11 to 20 years in current department or agency	31	31	21	10	4	0	3	14	64	62
2017	More than 20 years in current department or agency	0	51	16	15	10	0	8	27	55	12
2014	Less than 3 years in current department or agency	21	28	20	16	8	3	4	26	53	137
2014	3 to 10 years in current department or agency	34	29	23	9	2	1	1	12	64	347
2014	11 to 20 years in current department or agency	29	33	26	9	2	0	0	11	62	46

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	11	15	31	26	15	0	1	42	26	234
2019	3 to 10 years in current department or agency	19	24	35	16	6	1	0	22	43	119
2018	Less than 3 years in current department or agency	8	16	27	33	14	1	1	48	25	238
2018	3 to 10 years in current department or agency	13	25	34	21	6	0	1	28	38	127
2018	11 to 20 years in current department or agency	10	25	33	24	8	0	0	32	35	74
2018	More than 20 years in current department or agency	8	8	56	18	0	0	9	20	18	11
2017	Less than 3 years in current department or agency	8	16	32	27	14	1	2	42	24	132
2017	3 to 10 years in current department or agency	16	23	32	20	9	0	1	30	39	170
2017	11 to 20 years in current department or agency	16	29	29	22	2	0	2	24	46	62
2017	More than 20 years in current department or agency	0	34	16	33	10	0	8	46	37	12
2014	Less than 3 years in current department or agency	7	14	36	18	18	5	2	39	22	137
2014	3 to 10 years in current department or agency	14	16	39	24	6	0	1	30	30	346
2014	11 to 20 years in current department or agency	15	28	29	17	9	0	2	26	44	46

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	16	22	23	21	13	2	3	35	40	235
2019	3 to 10 years in current department or agency	35	26	29	9	3	0	0	11	60	119
2018	Less than 3 years in current department or agency	11	26	22	22	13	3	3	37	39	239
2018	3 to 10 years in current department or agency	24	27	28	16	3	1	1	19	52	125
2018	11 to 20 years in current department or agency	15	25	33	19	7	0	0	26	40	73
2018	More than 20 years in current department or agency	8	27	29	27	0	0	8	29	39	11
2017	Less than 3 years in current department or agency	15	14	33	20	10	2	6	33	31	131
2017	3 to 10 years in current department or agency	27	29	23	10	7	1	3	17	59	169
2017	11 to 20 years in current department or agency	20	28	33	11	4	2	3	16	50	62
2017	More than 20 years in current department or agency	8	44	15	15	17	0	0	33	52	12
2014	Less than 3 years in current department or agency	15	23	21	20	13	4	5	36	41	137
2014	3 to 10 years in current department or agency	25	28	27	14	3	1	2	18	54	347
2014	11 to 20 years in current department or agency	30	21	25	12	7	2	2	20	54	46

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	23	17	23	16	16	3	2	34	42	234
2019	3 to 10 years in current department or agency	26	37	17	14	5	0	1	19	64	118
2018	Less than 3 years in current department or agency	18	20	21	19	12	7	2	35	42	239
2018	3 to 10 years in current department or agency	18	33	30	13	6	0	1	19	51	127
2018	11 to 20 years in current department or agency	21	31	27	11	7	1	1	19	54	73
2018	More than 20 years in current department or agency	9	44	38	8	0	0	0	8	53	11
2017	Less than 3 years in current department or agency	19	16	29	15	10	6	5	28	40	132
2017	3 to 10 years in current department or agency	23	32	25	14	4	1	1	18	56	170
2017	11 to 20 years in current department or agency	27	34	19	13	4	2	2	17	63	62
2017	More than 20 years in current department or agency	24	43	18	15	0	0	0	15	67	12
2014	Less than 3 years in current department or agency	9	13	25	28	10	8	7	44	27	137
2014	3 to 10 years in current department or agency	19	22	26	21	8	1	3	31	42	347
2014	11 to 20 years in current department or agency	9	30	19	26	10	2	5	38	41	46

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	18	19	28	18	14	3	0	33	38	235
2019	3 to 10 years in current department or agency	27	31	33	6	2	0	1	8	59	119
2018	Less than 3 years in current department or agency	16	28	30	16	6	3	1	23	45	238
2018	3 to 10 years in current department or agency	22	29	29	13	4	2	1	17	53	127
2018	11 to 20 years in current department or agency	18	31	33	15	1	1	0	16	50	74
2018	More than 20 years in current department or agency	17	28	28	18	0	0	8	20	50	11
2017	Less than 3 years in current department or agency	17	17	37	17	8	3	2	25	35	132
2017	3 to 10 years in current department or agency	26	24	31	11	7	1	1	18	51	169
2017	11 to 20 years in current department or agency	21	28	30	12	5	2	2	18	51	61
2017	More than 20 years in current department or agency	16	51	8	8	10	0	8	19	73	12
2014	Less than 3 years in current department or agency	17	19	31	12	12	6	4	26	40	138
2014	3 to 10 years in current department or agency	23	30	30	10	3	2	2	14	55	346
2014	11 to 20 years in current department or agency	17	34	32	6	7	0	5	13	54	46

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	6	18	26	29	20	0	0	49	25	235
2019	3 to 10 years in current department or agency	14	21	26	29	10	0	0	38	36	119

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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	73	17	4	4	2	0	0	90	6	235
2019	3 to 10 years in current department or agency	60	30	5	5	1	0	0	89	6	119
2017	Less than 3 years in current department or agency	78	18	1	2	1	0	1	96	3	132
2017	3 to 10 years in current department or agency	67	28	3	1	1	0	0	95	2	170
2017	11 to 20 years in current department or agency	59	28	5	5	3	0	0	87	8	63
2017	More than 20 years in current department or agency	76	16	0	8	0	0	0	92	8	12
2014	Less than 3 years in current department or agency	77	14	4	3	1	1	1	92	4	138
2014	3 to 10 years in current department or agency	72	19	5	3	1	0	1	91	4	347
2014	11 to 20 years in current department or agency	71	21	2	4	0	0	2	93	5	46

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	34	32	14	10	4	4	3	70	14	235
2019	3 to 10 years in current department or agency	26	33	26	7	7	0	1	60	14	118
2018	Less than 3 years in current department or agency	29	35	14	7	6	5	5	71	14	237
2018	3 to 10 years in current department or agency	23	31	19	7	10	3	7	60	19	127
2018	11 to 20 years in current department or agency	26	33	21	4	8	4	4	64	13	74
2018	More than 20 years in current department or agency	26	38	19	17	0	0	0	64	17	11
2017	Less than 3 years in current department or agency	43	28	11	4	5	3	6	78	10	132
2017	3 to 10 years in current department or agency	31	33	13	13	6	3	1	67	20	170
2017	11 to 20 years in current department or agency	33	32	14	15	3	2	2	66	19	63
2017	More than 20 years in current department or agency	35	23	8	16	18	0	0	58	34	12
2014	Less than 3 years in current department or agency	45	21	8	4	5	4	13	80	10	138
2014	3 to 10 years in current department or agency	34	29	14	9	8	2	2	67	18	347
2014	11 to 20 years in current department or agency	27	33	13	19	6	2	0	61	26	46

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	55	25	8	7	5	0	0	80	12	235
2019	3 to 10 years in current department or agency	48	31	6	9	5	0	0	79	15	119
2018	Less than 3 years in current department or agency	48	30	12	6	4	1	0	78	10	235
2018	3 to 10 years in current department or agency	48	31	6	9	5	1	0	80	14	127
2018	11 to 20 years in current department or agency	44	39	5	3	6	3	0	85	9	74
2018	More than 20 years in current department or agency	43	30	10	8	8	0	0	73	17	11
2017	Less than 3 years in current department or agency	62	24	7	3	3	1	0	86	6	132
2017	3 to 10 years in current department or agency	50	28	8	9	4	0	1	79	13	170
2017	11 to 20 years in current department or agency	52	20	9	12	5	0	2	73	17	63
2017	More than 20 years in current department or agency	35	25	8	32	0	0	0	60	32	12
2014	Less than 3 years in current department or agency	63	20	5	5	5	1	1	85	10	138
2014	3 to 10 years in current department or agency	47	30	10	7	6	0	0	77	13	346
2014	11 to 20 years in current department or agency	59	26	6	0	9	0	0	85	9	46

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	58	28	6	6	2	0	86	7	235
2019	3 to 10 years in current department or agency	49	34	10	4	2	0	84	6	119
2018	Less than 3 years in current department or agency	51	35	5	5	4	0	86	9	238
2018	3 to 10 years in current department or agency	48	37	7	5	3	0	85	8	127
2018	11 to 20 years in current department or agency	54	33	9	1	3	0	87	4	73
2018	More than 20 years in current department or agency	64	9	10	17	0	0	73	17	11
2017	Less than 3 years in current department or agency	62	27	5	1	4	0	90	5	132
2017	3 to 10 years in current department or agency	47	43	4	5	2	0	90	7	170
2017	11 to 20 years in current department or agency	48	32	14	3	3	0	80	6	63
2017	More than 20 years in current department or agency	50	24	18	0	8	0	74	8	12
2014	Less than 3 years in current department or agency	67	20	6	3	2	1	88	5	137
2014	3 to 10 years in current department or agency	44	40	8	5	3	0	84	8	346
2014	11 to 20 years in current department or agency	48	40	6	6	0	0	88	6	46

Question 23. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	54	30	11	3	2	0	0	85	5	234
2019	3 to 10 years in current department or agency	40	44	10	4	2	0	0	84	6	119
2018	Less than 3 years in current department or agency	51	32	10	2	3	2	0	84	5	238
2018	3 to 10 years in current department or agency	40	42	10	6	1	1	0	83	7	127
2018	11 to 20 years in current department or agency	46	28	15	3	4	2	2	77	7	74
2018	More than 20 years in current department or agency	56	17	10	8	8	0	0	73	17	11

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	62	19	11	3	1	2	2	85	4	232
2019	3 to 10 years in current department or agency	49	28	17	4	1	0	1	78	5	119

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	45	32	12	6	4	1	1	78	10	235
2019	3 to 10 years in current department or agency	37	30	18	10	5	0	1	67	15	119
2018	Less than 3 years in current department or agency	42	34	10	8	3	2	1	79	11	237
2018	3 to 10 years in current department or agency	45	29	8	12	6	0	0	74	18	127
2018	11 to 20 years in current department or agency	47	33	9	4	4	2	1	83	8	72
2018	More than 20 years in current department or agency	34	22	27	0	17	0	0	56	17	11
2017	Less than 3 years in current department or agency	48	29	12	4	3	0	3	80	7	132
2017	3 to 10 years in current department or agency	43	29	12	9	5	1	1	73	14	170
2017	11 to 20 years in current department or agency	40	32	14	9	3	0	2	73	13	63
2017	More than 20 years in current department or agency	58	18	0	8	8	8	0	83	17	12
2014	Less than 3 years in current department or agency	55	22	11	5	2	2	3	82	7	137
2014	3 to 10 years in current department or agency	38	40	8	5	8	0	1	78	13	347
2014	11 to 20 years in current department or agency	43	37	4	11	4	0	0	81	15	46

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	55	21	13	3	4	3	1	79	7	234
2019	3 to 10 years in current department or agency	39	25	18	9	6	3	1	66	15	119
2018	Less than 3 years in current department or agency	48	32	9	6	3	3	0	82	9	237
2018	3 to 10 years in current department or agency	49	23	13	9	4	1	1	73	13	126
2018	11 to 20 years in current department or agency	49	33	11	0	1	4	1	87	1	72
2018	More than 20 years in current department or agency	38	18	27	8	8	0	0	56	17	11
2017	Less than 3 years in current department or agency	50	30	13	3	2	3	0	82	5	132
2017	3 to 10 years in current department or agency	48	28	12	8	2	1	1	77	11	170
2017	11 to 20 years in current department or agency	52	28	12	5	0	3	0	83	5	63
2017	More than 20 years in current department or agency	51	26	0	8	8	8	0	83	17	12
2014	Less than 3 years in current department or agency	62	24	6	1	2	5	1	91	3	138
2014	3 to 10 years in current department or agency	45	31	11	5	6	2	0	78	11	347
2014	11 to 20 years in current department or agency	39	41	11	2	2	5	0	84	4	46

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	53	26	10	5	4	1	1	81	9	231
2019	3 to 10 years in current department or agency	39	27	18	9	5	2	1	67	15	119
2018	Less than 3 years in current department or agency	47	32	11	7	2	1	0	80	8	235
2018	3 to 10 years in current department or agency	50	23	14	11	3	0	0	73	13	126
2018	11 to 20 years in current department or agency	56	24	11	7	1	0	1	81	8	72
2018	More than 20 years in current department or agency	26	48	9	0	17	0	0	74	17	11
2017	Less than 3 years in current department or agency	51	33	9	6	1	1	0	84	7	132
2017	3 to 10 years in current department or agency	44	32	9	11	4	0	1	77	14	169
2017	11 to 20 years in current department or agency	48	28	12	8	3	2	0	77	11	63
2017	More than 20 years in current department or agency	41	26	16	10	0	8	0	72	11	12
2014	Less than 3 years in current department or agency	60	26	8	3	2	1	1	87	5	138
2014	3 to 10 years in current department or agency	45	30	10	8	7	0	0	75	14	347
2014	11 to 20 years in current department or agency	39	44	9	4	4	0	0	83	8	46

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	87	8	2	1	1	1	96	1	233
2019	3 to 10 years in current department or agency	74	17	5	3	1	0	91	4	119
2017	Less than 3 years in current department or agency	88	10	2	0	0	0	98	0	132
2017	3 to 10 years in current department or agency	78	19	2	0	1	0	98	1	170
2017	11 to 20 years in current department or agency	75	20	1	2	2	0	95	3	63
2017	More than 20 years in current department or agency	84	16	0	0	0	0	100	0	12
2014	Less than 3 years in current department or agency	83	11	2	2	1	1	95	3	138
2014	3 to 10 years in current department or agency	81	13	2	1	1	1	95	3	347
2014	11 to 20 years in current department or agency	77	21	2	0	0	0	98	0	46

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	68	16	5	4	4	1	2	86	8	235
2019	3 to 10 years in current department or agency	58	20	12	7	1	1	1	80	8	119
2017	Less than 3 years in current department or agency	58	22	4	4	1	4	5	89	7	132
2017	3 to 10 years in current department or agency	55	26	8	5	4	1	1	83	9	170
2017	11 to 20 years in current department or agency	50	24	17	2	5	0	3	76	6	63
2017	More than 20 years in current department or agency	43	25	8	8	8	0	8	74	17	12
2014	Less than 3 years in current department or agency	59	20	6	4	2	3	7	87	6	138
2014	3 to 10 years in current department or agency	52	24	7	4	5	4	4	82	10	347
2014	11 to 20 years in current department or agency	46	26	8	4	4	2	9	81	9	46

Question 30. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	68	16	7	3	5	0	1	86	8	234
2019	3 to 10 years in current department or agency	55	23	13	5	3	0	0	78	9	119
2018	Less than 3 years in current department or agency	64	21	8	3	2	2	0	87	5	237
2018	3 to 10 years in current department or agency	61	20	10	3	5	1	0	82	8	126
2018	11 to 20 years in current department or agency	61	21	12	0	4	1	1	84	4	71
2018	More than 20 years in current department or agency	34	39	10	8	8	0	0	73	17	11
2017	Less than 3 years in current department or agency	61	25	9	3	1	1	0	87	4	132
2017	3 to 10 years in current department or agency	63	24	6	4	3	1	1	88	6	170
2017	11 to 20 years in current department or agency	55	30	9	2	2	2	2	87	3	63
2017	More than 20 years in current department or agency	49	27	0	16	0	8	0	83	17	12

Question 31. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	56	24	7	7	5	0	0	81	12	235
2019	3 to 10 years in current department or agency	43	29	15	7	6	0	0	72	13	119
2018	Less than 3 years in current department or agency	51	25	11	6	5	1	0	77	11	235
2018	3 to 10 years in current department or agency	53	26	8	6	7	0	0	79	13	127
2018	11 to 20 years in current department or agency	53	31	8	0	7	0	1	85	7	72
2018	More than 20 years in current department or agency	26	38	19	0	17	0	0	64	17	11
2017	Less than 3 years in current department or agency	56	25	7	9	1	1	0	83	10	130
2017	3 to 10 years in current department or agency	57	23	12	5	3	0	1	80	8	170
2017	11 to 20 years in current department or agency	50	28	11	5	3	2	2	81	8	63
2017	More than 20 years in current department or agency	58	18	8	8	8	0	0	76	16	12
2014	Less than 3 years in current department or agency	64	22	6	3	2	2	1	89	5	138
2014	3 to 10 years in current department or agency	50	30	9	5	5	1	0	81	10	347
2014	11 to 20 years in current department or agency	56	31	7	2	4	0	0	88	6	46

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	34	34	14	13	1	0	4	70	15	69
2019	3 to 10 years in current department or agency	18	39	21	17	4	2	0	58	21	54

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Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	29	29	16	14	7	4	60	22	231
2019	3 to 10 years in current department or agency	17	27	14	19	22	2	45	41	117
2018	Less than 3 years in current department or agency	32	35	17	7	3	8	72	10	238
2018	3 to 10 years in current department or agency	21	37	21	13	6	2	59	19	127
2018	11 to 20 years in current department or agency	20	40	23	8	4	5	63	12	74
2018	More than 20 years in current department or agency	8	17	38	26	12	0	25	37	11
2017	Less than 3 years in current department or agency	42	32	11	5	2	8	80	8	132
2017	3 to 10 years in current department or agency	19	42	16	12	8	3	63	21	170
2017	11 to 20 years in current department or agency	19	41	17	15	3	5	63	19	63
2017	More than 20 years in current department or agency	43	16	8	26	8	0	58	34	12
2014	Less than 3 years in current department or agency	44	27	12	5	1	11	80	7	138
2014	3 to 10 years in current department or agency	24	37	19	8	7	4	64	16	347
2014	11 to 20 years in current department or agency	25	37	15	17	6	0	62	23	46

Question 35. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	26	28	17	15	13	1	0	54	28	232
2019	3 to 10 years in current department or agency	9	27	17	20	26	2	0	37	46	117
2018	Less than 3 years in current department or agency	27	38	17	10	4	4	0	67	15	235
2018	3 to 10 years in current department or agency	19	31	24	17	8	1	0	50	25	127
2018	11 to 20 years in current department or agency	13	43	20	17	7	0	0	56	24	74
2018	More than 20 years in current department or agency	8	0	36	44	12	0	0	8	56	11
2017	Less than 3 years in current department or agency	33	34	11	9	5	6	2	73	15	132
2017	3 to 10 years in current department or agency	13	39	17	16	13	1	0	52	30	170
2017	11 to 20 years in current department or agency	19	29	21	24	5	2	0	49	29	63
2017	More than 20 years in current department or agency	35	23	0	25	16	0	0	58	42	12
2014	Less than 3 years in current department or agency	34	33	12	10	4	7	0	72	15	138
2014	3 to 10 years in current department or agency	22	35	19	13	10	1	0	57	23	347
2014	11 to 20 years in current department or agency	32	30	15	17	6	0	0	62	23	46

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	22	24	21	19	12	2	47	32	231
2019	3 to 10 years in current department or agency	8	25	16	25	24	2	34	50	116
2018	Less than 3 years in current department or agency	22	32	22	13	6	6	57	20	237
2018	3 to 10 years in current department or agency	15	25	28	19	10	3	41	30	126
2018	11 to 20 years in current department or agency	8	38	24	18	9	3	48	28	73
2018	More than 20 years in current department or agency	8	0	28	52	12	0	8	63	11
2017	Less than 3 years in current department or agency	25	20	22	16	7	10	50	25	132
2017	3 to 10 years in current department or agency	9	28	27	19	16	1	37	35	170
2017	11 to 20 years in current department or agency	14	29	22	24	8	3	45	33	63
2017	More than 20 years in current department or agency	27	15	16	18	24	0	43	42	12
2014	Less than 3 years in current department or agency	23	34	14	13	7	8	63	22	138
2014	3 to 10 years in current department or agency	14	32	24	16	11	3	48	28	347
2014	11 to 20 years in current department or agency	18	29	28	17	4	4	49	22	46

Question 37. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	17	28	20	20	12	2	0	46	33	231
2019	3 to 10 years in current department or agency	10	18	24	20	27	1	0	29	47	117
2018	Less than 3 years in current department or agency	22	32	18	19	6	4	0	55	26	237
2018	3 to 10 years in current department or agency	12	33	24	17	12	2	0	46	29	127
2018	11 to 20 years in current department or agency	16	33	25	12	11	3	0	50	24	72
2018	More than 20 years in current department or agency	8	0	54	26	12	0	0	8	38	11
2017	Less than 3 years in current department or agency	25	31	18	12	6	7	0	61	20	131
2017	3 to 10 years in current department or agency	10	39	23	16	10	3	0	50	26	170
2017	11 to 20 years in current department or agency	13	38	13	17	17	1	0	52	35	63
2017	More than 20 years in current department or agency	35	16	8	26	16	0	0	51	42	12
2014	Less than 3 years in current department or agency	28	34	13	15	5	4	1	65	21	138
2014	3 to 10 years in current department or agency	17	31	17	19	14	2	0	49	33	347
2014	11 to 20 years in current department or agency	16	41	18	21	4	0	0	57	25	46

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	42	28	14	10	2	3	0	72	13	234
2019	3 to 10 years in current department or agency	36	24	23	10	8	0	0	59	18	119

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My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	21	39	18	14	7	1	60	21	232
2019	3 to 10 years in current department or agency	11	40	16	19	15	0	51	33	119
2018	Less than 3 years in current department or agency	26	43	14	12	3	2	70	15	238
2018	3 to 10 years in current department or agency	16	40	19	22	3	0	56	26	128
2018	11 to 20 years in current department or agency	22	44	21	11	1	0	66	12	74
2018	More than 20 years in current department or agency	8	54	18	9	12	0	62	20	11
2017	Less than 3 years in current department or agency	32	37	16	6	6	3	71	12	132
2017	3 to 10 years in current department or agency	18	49	16	10	7	0	66	17	170
2017	11 to 20 years in current department or agency	21	37	23	14	5	0	58	19	63
2017	More than 20 years in current department or agency	43	32	0	18	8	0	74	26	12
2014	Less than 3 years in current department or agency	40	44	10	3	1	2	86	5	137
2014	3 to 10 years in current department or agency	27	45	14	9	4	1	73	13	347
2014	11 to 20 years in current department or agency	36	37	15	10	2	0	73	12	46

Question 40. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	11	21	22	29	14	2	0	33	44	232
2019	3 to 10 years in current department or agency	3	21	20	22	33	0	0	25	55	118

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	39	29	15	9	3	4	1	72	13	233
2019	3 to 10 years in current department or agency	26	41	18	8	7	0	0	67	16	119
2018	Less than 3 years in current department or agency	32	34	17	8	2	6	0	71	11	239
2018	3 to 10 years in current department or agency	40	30	13	10	4	2	0	72	14	127
2018	11 to 20 years in current department or agency	35	40	13	8	3	0	1	76	11	73
2018	More than 20 years in current department or agency	38	35	8	9	0	9	0	81	10	11
2017	Less than 3 years in current department or agency	44	34	6	8	1	6	1	84	10	132
2017	3 to 10 years in current department or agency	37	42	9	5	6	1	1	80	11	170
2017	11 to 20 years in current department or agency	35	41	11	10	3	0	0	76	13	62
2017	More than 20 years in current department or agency	50	8	8	8	26	0	0	58	34	12
2014	Less than 3 years in current department or agency	44	32	6	8	3	5	2	81	12	138
2014	3 to 10 years in current department or agency	49	33	8	5	2	1	1	84	7	347
2014	11 to 20 years in current department or agency	44	38	11	7	0	0	0	82	7	45

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	27	33	22	10	4	3	62	15	235
2019	3 to 10 years in current department or agency	21	28	24	14	11	2	50	26	117
2018	Less than 3 years in current department or agency	31	40	18	5	2	4	74	7	238
2018	3 to 10 years in current department or agency	28	37	17	11	5	1	66	17	127
2018	11 to 20 years in current department or agency	25	44	16	8	5	1	71	13	74
2018	More than 20 years in current department or agency	17	58	26	0	0	0	74	0	11

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	23	20	22	9	9	14	3	52	22	235
2019	3 to 10 years in current department or agency	11	17	27	18	21	7	0	30	42	119
2018	Less than 3 years in current department or agency	22	24	20	8	7	15	4	56	19	239
2018	3 to 10 years in current department or agency	18	19	22	14	15	9	3	42	33	125
2018	11 to 20 years in current department or agency	17	17	29	13	9	8	7	40	27	73
2018	More than 20 years in current department or agency	8	8	30	26	0	28	0	23	35	11
2017	Less than 3 years in current department or agency	22	20	17	9	7	20	6	56	21	132
2017	3 to 10 years in current department or agency	13	28	18	13	14	11	3	47	32	170
2017	11 to 20 years in current department or agency	17	29	21	13	13	6	2	50	28	63
2017	More than 20 years in current department or agency	19	15	0	8	42	15	0	41	59	12
2014	Less than 3 years in current department or agency	25	20	13	10	9	17	8	58	24	138
2014	3 to 10 years in current department or agency	18	21	23	14	14	9	2	43	32	347
2014	11 to 20 years in current department or agency	20	23	16	22	13	2	4	46	37	46

Question 44. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	25	30	16	13	9	5	1	59	24	235
2019	3 to 10 years in current department or agency	9	32	25	17	18	0	0	41	35	118
2018	Less than 3 years in current department or agency	28	34	18	9	6	6	0	65	16	239
2018	3 to 10 years in current department or agency	15	38	20	15	11	1	0	53	27	127
2018	11 to 20 years in current department or agency	18	35	23	12	8	3	2	56	21	74
2018	More than 20 years in current department or agency	8	20	46	8	0	18	0	34	10	11
2017	Less than 3 years in current department or agency	38	36	7	8	4	7	1	80	12	131
2017	3 to 10 years in current department or agency	25	33	20	12	8	1	0	59	20	169
2017	11 to 20 years in current department or agency	29	39	14	14	3	0	0	69	17	63
2017	More than 20 years in current department or agency	50	8	24	10	8	0	0	58	18	12
2014	Less than 3 years in current department or agency	37	34	15	3	1	9	1	80	4	138
2014	3 to 10 years in current department or agency	21	37	20	11	10	2	0	58	21	347
2014	11 to 20 years in current department or agency	16	48	11	21	4	0	0	64	25	46

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	18	22	18	16	17	6	3	44	36	234
2019	3 to 10 years in current department or agency	8	22	24	20	25	0	1	30	46	119
2018	Less than 3 years in current department or agency	19	32	18	14	10	5	3	55	25	238
2018	3 to 10 years in current department or agency	16	18	25	20	20	0	2	34	41	128
2018	11 to 20 years in current department or agency	10	21	25	17	21	1	5	32	41	73
2018	More than 20 years in current department or agency	8	8	39	27	0	8	9	20	32	11
2017	Less than 3 years in current department or agency	23	27	15	12	7	5	10	59	23	132
2017	3 to 10 years in current department or agency	11	25	15	23	21	2	5	38	46	169
2017	11 to 20 years in current department or agency	18	17	17	16	25	5	3	37	44	63
2017	More than 20 years in current department or agency	19	15	8	16	34	0	8	38	54	12
2014	Less than 3 years in current department or agency	19	18	14	15	9	10	15	50	32	138
2014	3 to 10 years in current department or agency	10	20	15	21	30	2	1	31	53	347
2014	11 to 20 years in current department or agency	11	32	11	26	13	3	4	46	42	46

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	65	19	10	3	1	0	2	85	4	235
2019	3 to 10 years in current department or agency	50	22	15	2	9	0	2	73	11	119

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	58	10	9	4	6	1	11	78	12	235
2019	3 to 10 years in current department or agency	62	13	7	2	5	3	9	84	8	119

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	56	22	12	4	2	1	2	81	6	235
2019	3 to 10 years in current department or agency	46	21	17	8	5	1	2	69	13	119

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	49	19	15	6	5	3	3	72	12	235
2019	3 to 10 years in current department or agency	37	20	19	10	7	1	6	61	18	117

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	59	12	9	6	6	3	6	77	13	235
2019	3 to 10 years in current department or agency	46	18	9	8	9	3	6	70	19	119

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	73	8	9	4	0	3	3	86	5	235
2019	3 to 10 years in current department or agency	65	16	9	4	2	1	4	85	6	119

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	79	7	5	1	4	1	3	89	6	233
2019	3 to 10 years in current department or agency	69	10	6	5	3	5	2	85	8	119

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	83	4	4	1	1	1	6	94	2	229
2019	3 to 10 years in current department or agency	78	7	3	3	2	2	6	93	4	119

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	31	39	19	5	4	2	0	71	9	235
2019	3 to 10 years in current department or agency	17	38	28	8	9	1	0	55	17	119
2018	Less than 3 years in current department or agency	34	39	14	6	3	4	0	76	9	238
2018	3 to 10 years in current department or agency	21	42	19	14	2	2	0	64	16	128
2018	11 to 20 years in current department or agency	23	35	23	10	3	5	0	61	14	74
2018	More than 20 years in current department or agency	17	0	47	19	8	9	0	19	30	11
2017	Less than 3 years in current department or agency	38	34	15	5	3	5	1	76	8	132
2017	3 to 10 years in current department or agency	18	40	23	10	7	2	1	59	17	170
2017	11 to 20 years in current department or agency	18	35	27	9	8	2	2	55	18	62
2017	More than 20 years in current department or agency	43	8	25	8	16	0	0	50	24	12

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	43	36	9	7	3	1	0	80	11	234
2019	3 to 10 years in current department or agency	23	35	21	10	8	2	0	60	18	119
2018	Less than 3 years in current department or agency	49	34	9	4	2	3	0	85	6	237
2018	3 to 10 years in current department or agency	38	51	4	4	2	1	0	90	6	125
2018	11 to 20 years in current department or agency	38	43	13	3	0	4	0	84	3	72
2018	More than 20 years in current department or agency	25	35	40	0	0	0	0	60	0	11
2017	Less than 3 years in current department or agency	57	30	6	4	0	3	0	90	4	132
2017	3 to 10 years in current department or agency	36	45	9	6	4	1	0	82	10	170
2017	11 to 20 years in current department or agency	39	46	6	5	3	0	2	86	8	63
2017	More than 20 years in current department or agency	58	0	16	26	0	0	0	58	26	12
2014	Less than 3 years in current department or agency	55	37	3	1	1	3	0	95	2	138
2014	3 to 10 years in current department or agency	40	39	11	4	4	3	0	81	8	347
2014	11 to 20 years in current department or agency	35	50	8	5	0	2	0	87	5	46

Question 49. My department or agency implements activities and practices that support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	43	33	14	3	4	3	0	79	7	234
2019	3 to 10 years in current department or agency	27	32	23	6	7	3	1	62	14	119
2018	Less than 3 years in current department or agency	48	32	10	5	1	4	0	83	6	236
2018	3 to 10 years in current department or agency	43	40	11	3	1	1	0	84	5	127
2018	11 to 20 years in current department or agency	38	41	10	6	0	4	0	83	7	71
2018	More than 20 years in current department or agency	25	66	9	0	0	0	0	91	0	11
2017	Less than 3 years in current department or agency	52	32	7	2	0	5	1	90	2	132
2017	3 to 10 years in current department or agency	39	40	13	3	1	4	0	82	4	169
2017	11 to 20 years in current department or agency	36	46	13	3	0	2	0	84	3	62
2017	More than 20 years in current department or agency	58	18	16	8	0	0	0	76	8	12
2014	Less than 3 years in current department or agency	51	27	9	1	0	11	1	90	1	138
2014	3 to 10 years in current department or agency	39	36	14	3	2	6	0	80	5	347
2014	11 to 20 years in current department or agency	40	40	13	0	2	5	0	84	2	45

Question 50. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	55	30	10	2	3	0	0	85	6	235
2019	3 to 10 years in current department or agency	31	40	12	9	9	0	0	71	17	117
2018	Less than 3 years in current department or agency	55	31	8	2	2	1	0	87	4	237
2018	3 to 10 years in current department or agency	40	42	11	3	4	0	0	82	8	127
2018	11 to 20 years in current department or agency	46	35	13	4	1	0	0	81	5	72
2018	More than 20 years in current department or agency	28	22	31	19	0	0	0	50	19	10
2017	Less than 3 years in current department or agency	66	26	6	2	1	0	0	92	2	132
2017	3 to 10 years in current department or agency	38	45	7	6	4	0	0	83	10	170
2017	11 to 20 years in current department or agency	40	38	11	6	3	0	2	80	10	63
2017	More than 20 years in current department or agency	50	16	8	26	0	0	0	66	26	12
2014	Less than 3 years in current department or agency	66	30	3	1	1	1	0	96	1	138
2014	3 to 10 years in current department or agency	44	36	12	4	3	0	0	81	7	347
2014	11 to 20 years in current department or agency	43	44	9	2	2	0	0	87	5	46

Question 51. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	33	30	14	11	9	2	0	65	21	235
2019	3 to 10 years in current department or agency	15	31	18	17	18	2	0	47	36	119
2018	Less than 3 years in current department or agency	38	33	18	6	4	1	0	72	10	237
2018	3 to 10 years in current department or agency	26	31	21	13	9	0	0	57	23	126
2018	11 to 20 years in current department or agency	24	37	25	7	8	0	0	60	15	72
2018	More than 20 years in current department or agency	8	8	30	26	18	10	0	19	48	11
2017	Less than 3 years in current department or agency	36	31	19	7	5	3	0	69	12	132
2017	3 to 10 years in current department or agency	18	38	20	11	11	1	0	57	22	170
2017	11 to 20 years in current department or agency	20	31	22	17	7	2	2	52	25	62
2017	More than 20 years in current department or agency	43	0	16	16	25	0	0	43	42	12
2014	Less than 3 years in current department or agency	45	34	9	4	3	4	2	84	7	138
2014	3 to 10 years in current department or agency	14	34	24	15	11	1	0	49	27	347
2014	11 to 20 years in current department or agency	29	33	15	11	10	2	0	63	21	46

Question 52. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	35	32	13	10	8	1	0	68	19	233
2019	3 to 10 years in current department or agency	16	29	18	21	16	1	0	45	37	118
2018	Less than 3 years in current department or agency	38	37	13	8	4	1	0	75	12	237
2018	3 to 10 years in current department or agency	24	36	19	14	7	0	0	60	21	126
2018	11 to 20 years in current department or agency	23	40	18	12	7	0	0	63	19	72
2018	More than 20 years in current department or agency	17	10	27	46	0	0	0	27	46	11
2017	Less than 3 years in current department or agency	34	38	17	8	2	1	1	73	10	132
2017	3 to 10 years in current department or agency	21	40	17	14	8	0	0	61	22	170
2017	11 to 20 years in current department or agency	20	40	20	12	7	0	2	61	19	63
2017	More than 20 years in current department or agency	43	0	32	18	8	0	0	43	26	12
2014	Less than 3 years in current department or agency	46	37	7	5	3	1	1	84	8	138
2014	3 to 10 years in current department or agency	18	39	20	14	9	0	0	58	22	347
2014	11 to 20 years in current department or agency	33	29	18	16	4	0	0	62	21	46

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	27	24	18	13	14	4	0	53	28	235
2019	3 to 10 years in current department or agency	19	23	21	18	15	3	1	43	35	119
2018	Less than 3 years in current department or agency	34	21	19	13	8	4	0	57	23	236
2018	3 to 10 years in current department or agency	22	26	23	14	12	3	0	50	27	126
2018	11 to 20 years in current department or agency	32	29	21	7	5	5	0	65	13	72
2018	More than 20 years in current department or agency	8	8	38	0	35	10	0	19	39	11
2017	Less than 3 years in current department or agency	30	21	14	18	8	6	3	56	28	132
2017	3 to 10 years in current department or agency	23	31	15	18	9	4	1	56	28	170
2017	11 to 20 years in current department or agency	24	41	12	10	11	0	2	66	22	63
2017	More than 20 years in current department or agency	27	15	8	34	0	8	8	50	40	12
2014	Less than 3 years in current department or agency	38	21	18	8	5	8	2	66	14	138
2014	3 to 10 years in current department or agency	19	28	19	12	16	5	0	50	29	347
2014	11 to 20 years in current department or agency	30	23	24	13	8	2	0	54	21	46

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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2019	Less than 3 years in current department or agency	44	19	37	235
2019	3 to 10 years in current department or agency	51	21	28	119
2018	Less than 3 years in current department or agency	40	25	35	237
2018	3 to 10 years in current department or agency	37	24	40	127
2018	11 to 20 years in current department or agency	29	39	32	74
2018	More than 20 years in current department or agency	48	27	25	11
2017	Less than 3 years in current department or agency	44	24	32	132
2017	3 to 10 years in current department or agency	45	27	28	170
2017	11 to 20 years in current department or agency	23	45	33	63
2017	More than 20 years in current department or agency	25	41	34	12
2014	Less than 3 years in current department or agency	35	31	34	138
2014	3 to 10 years in current department or agency	40	20	40	347
2014	11 to 20 years in current department or agency	27	40	32	46

Question 55. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2019	Less than 3 years in current department or agency	1	19	61	2	9	7	102
2019	3 to 10 years in current department or agency	10	18	64	0	0	8	63
2018	Less than 3 years in current department or agency	7	17	50	4	18	3	94
2018	3 to 10 years in current department or agency	14	7	72	2	4	2	47
2017	Less than 3 years in current department or agency	4	11	44	7	30	5	56
2017	3 to 10 years in current department or agency	10	15	58	4	4	10	77
2017	11 to 20 years in current department or agency	27	0	53	6	7	7	14
2014	Less than 3 years in current department or agency	17	11	38	8	9999	25	47
2014	3 to 10 years in current department or agency	7	22	56	4	9999	11	138
2014	11 to 20 years in current department or agency	30	23	39	0	9999	8	13

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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	29	43	9	8	2	1	7	79	11	234
2019	3 to 10 years in current department or agency	27	50	12	7	2	1	2	79	8	117

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	54	18	10	1	2	7	8	85	3	234
2019	3 to 10 years in current department or agency	43	33	17	3	1	2	1	79	4	117

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	11	89	234
2019	3 to 10 years in current department or agency	20	80	119
2018	Less than 3 years in current department or agency	13	87	239
2018	3 to 10 years in current department or agency	22	78	127

Question 59a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	45	55	24
2019	3 to 10 years in current department or agency	40	60	24
2018	Less than 3 years in current department or agency	40	60	32
2018	3 to 10 years in current department or agency	35	65	28

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	54	46	24
2019	3 to 10 years in current department or agency	65	35	24
2018	Less than 3 years in current department or agency	66	34	32
2018	3 to 10 years in current department or agency	61	39	28

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2019	Less than 3 years in current department or agency	100	24
2019	3 to 10 years in current department or agency	100	24
2018	Less than 3 years in current department or agency	100	32
2018	3 to 10 years in current department or agency	100	28

Question 59e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	0	100	24

Question 59f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	No (%)	Total responses
2019	Less than 3 years in current department or agency	100	24
2018	Less than 3 years in current department or agency	100	32
2018	3 to 10 years in current department or agency	100	28

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	44	56	24
2019	3 to 10 years in current department or agency	29	71	24
2018	Less than 3 years in current department or agency	30	70	32
2018	3 to 10 years in current department or agency	23	77	28

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	45	55	24
2019	3 to 10 years in current department or agency	56	44	24
2018	Less than 3 years in current department or agency	50	50	32
2018	3 to 10 years in current department or agency	38	62	28

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	41	59	24
2019	3 to 10 years in current department or agency	37	63	24
2018	Less than 3 years in current department or agency	38	62	32
2018	3 to 10 years in current department or agency	37	63	28

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	40	60	24
2019	3 to 10 years in current department or agency	38	62	24
2018	Less than 3 years in current department or agency	54	46	32
2018	3 to 10 years in current department or agency	52	48	28

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	45	55	24
2019	3 to 10 years in current department or agency	53	47	24
2018	Less than 3 years in current department or agency	37	63	32
2018	3 to 10 years in current department or agency	39	61	28

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	68	32	24
2019	3 to 10 years in current department or agency	70	30	24
2018	Less than 3 years in current department or agency	53	47	32
2018	3 to 10 years in current department or agency	53	47	28

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	25	75	24
2019	3 to 10 years in current department or agency	37	63	24
2018	Less than 3 years in current department or agency	35	65	32
2018	3 to 10 years in current department or agency	35	65	28

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	0	100	24
2018	Less than 3 years in current department or agency	0	100	32

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	21	79	24
2019	3 to 10 years in current department or agency	48	52	24
2018	Less than 3 years in current department or agency	48	52	32
2018	3 to 10 years in current department or agency	47	53	28

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	25	75	24
2018	Less than 3 years in current department or agency	17	83	32

Question 60m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	21	79	24
2018	Less than 3 years in current department or agency	18	82	32

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	72	28	23
2019	3 to 10 years in current department or agency	71	29	24
2018	Less than 3 years in current department or agency	44	56	32
2018	3 to 10 years in current department or agency	62	38	28

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	39	61	23
2019	3 to 10 years in current department or agency	26	74	24
2018	Less than 3 years in current department or agency	19	81	32
2018	3 to 10 years in current department or agency	27	73	28

Question 61c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	20	80	23

Question 61h. What action(s) did you take to address the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	21	79	23
2019	3 to 10 years in current department or agency	23	77	24
2018	Less than 3 years in current department or agency	21	79	32

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	19	81	234
2019	3 to 10 years in current department or agency	30	70	119

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	15	12	17	8	5	31	11	47	22	234
2019	3 to 10 years in current department or agency	10	14	25	11	10	27	2	34	30	119
2018	Less than 3 years in current department or agency	16	14	21	3	3	36	6	52	11	236
2018	3 to 10 years in current department or agency	15	17	26	6	10	21	5	43	22	128
2018	11 to 20 years in current department or agency	10	21	20	7	5	34	3	49	20	72
2018	More than 20 years in current department or agency	17	18	48	8	0	8	0	38	9	11
2017	Less than 3 years in current department or agency	22	15	14	1	1	39	8	69	5	132
2017	3 to 10 years in current department or agency	12	16	19	9	9	29	5	42	29	170
2017	11 to 20 years in current department or agency	13	26	25	7	5	21	3	51	16	63
2017	More than 20 years in current department or agency	27	8	16	10	8	23	8	51	26	12
2014	Less than 3 years in current department or agency	15	13	14	2	4	39	13	60	12	138
2014	3 to 10 years in current department or agency	12	18	24	7	8	27	4	44	21	347
2014	11 to 20 years in current department or agency	15	28	21	9	6	19	2	55	19	46

Question 65. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	29	28	21	4	4	13	1	66	10	235
2019	3 to 10 years in current department or agency	16	28	26	9	12	9	0	49	23	119
2018	Less than 3 years in current department or agency	29	35	16	3	2	14	0	75	6	236
2018	3 to 10 years in current department or agency	25	41	18	7	5	3	0	69	13	128
2018	11 to 20 years in current department or agency	25	40	19	3	7	6	0	69	10	72
2018	More than 20 years in current department or agency	17	44	31	9	0	0	0	60	9	11
2017	Less than 3 years in current department or agency	36	33	9	1	1	18	2	86	3	132
2017	3 to 10 years in current department or agency	26	33	17	7	5	10	1	67	14	170
2017	11 to 20 years in current department or agency	24	36	19	5	7	9	0	66	13	61
2017	More than 20 years in current department or agency	43	24	8	26	0	0	0	66	26	12
2014	Less than 3 years in current department or agency	32	29	14	1	2	20	2	78	4	138
2014	3 to 10 years in current department or agency	24	34	23	4	5	9	1	65	10	347
2014	11 to 20 years in current department or agency	24	42	17	8	2	6	0	71	11	46

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	6	94	234
2019	3 to 10 years in current department or agency	8	92	119
2018	Less than 3 years in current department or agency	5	95	236
2018	3 to 10 years in current department or agency	7	93	125

Question 67a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	64	36	14

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	0	100	14
2018	Less than 3 years in current department or agency	0	100	13

Question 68d. Please indicate the type of discrimination you experienced. Religion
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	0	100	13

Question 68g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	0	100	13
2018	Less than 3 years in current department or agency	0	100	13

Question 68h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	0	100	13

Question 68i. Please indicate the type of discrimination you experienced. Marital status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	0	100	13
2018	Less than 3 years in current department or agency	0	100	13

Question 68k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	0	100	13

Question 68m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	0	100	13
2018	Less than 3 years in current department or agency	0	100	13

Question 69a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	43	57	13

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	50	50	13
2018	Less than 3 years in current department or agency	47	53	13

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	8	92	235
2019	3 to 10 years in current department or agency	11	89	119

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	16	15	17	2	3	37	11	59	8	235
2019	3 to 10 years in current department or agency	13	10	33	4	5	30	5	35	14	119
2018	Less than 3 years in current department or agency	19	17	15	1	2	40	6	66	6	236
2018	3 to 10 years in current department or agency	16	19	24	4	5	25	8	52	13	127
2018	11 to 20 years in current department or agency	10	21	24	3	4	35	4	50	11	73
2018	More than 20 years in current department or agency	17	0	56	8	0	18	0	21	10	11
2017	Less than 3 years in current department or agency	24	12	15	0	1	42	6	70	1	132
2017	3 to 10 years in current department or agency	14	14	23	4	2	36	6	49	10	170
2017	11 to 20 years in current department or agency	13	19	25	2	6	32	3	50	12	63
2017	More than 20 years in current department or agency	19	8	34	0	0	39	0	45	0	12
2014	Less than 3 years in current department or agency	20	8	12	3	2	43	13	63	10	138
2014	3 to 10 years in current department or agency	13	16	20	3	4	36	9	51	12	347
2014	11 to 20 years in current department or agency	16	27	24	0	5	21	8	60	6	46

Question 73. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	30	27	16	2	3	21	2	73	6	234
2019	3 to 10 years in current department or agency	16	29	31	7	7	11	1	50	15	119
2018	Less than 3 years in current department or agency	31	32	14	1	2	21	0	79	4	238
2018	3 to 10 years in current department or agency	26	34	22	5	4	9	0	66	10	127
2018	11 to 20 years in current department or agency	27	31	20	4	5	11	1	66	10	73
2018	More than 20 years in current department or agency	25	27	38	0	0	10	0	58	0	11
2017	Less than 3 years in current department or agency	39	28	10	0	1	21	1	87	1	132
2017	3 to 10 years in current department or agency	30	35	16	4	1	14	1	76	6	170
2017	11 to 20 years in current department or agency	31	30	15	2	6	14	2	72	9	63
2017	More than 20 years in current department or agency	58	8	26	0	0	8	0	72	0	12
2014	Less than 3 years in current department or agency	38	21	14	1	2	22	2	78	4	138
2014	3 to 10 years in current department or agency	26	30	18	2	3	19	2	71	6	347
2014	11 to 20 years in current department or agency	27	39	22	2	2	8	0	71	5	46

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Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	27	27	22	12	12	0	0	55	24	235
2019	3 to 10 years in current department or agency	26	24	16	17	16	0	1	51	33	119
2018	Less than 3 years in current department or agency	21	28	25	10	15	0	1	49	26	237
2018	3 to 10 years in current department or agency	21	25	25	13	14	0	1	46	28	128
2018	11 to 20 years in current department or agency	36	25	15	15	9	0	0	61	24	74
2018	More than 20 years in current department or agency	34	38	27	0	0	0	0	73	0	11
2017	Less than 3 years in current department or agency	19	28	16	17	17	0	3	48	35	132
2017	3 to 10 years in current department or agency	27	24	16	8	22	1	3	52	31	169
2017	11 to 20 years in current department or agency	27	21	33	5	13	0	2	49	18	63
2017	More than 20 years in current department or agency	33	23	19	8	16	0	0	57	24	12

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	23	28	25	11	13	0	51	24	235
2019	3 to 10 years in current department or agency	9	25	32	21	13	0	34	34	119
2018	Less than 3 years in current department or agency	22	32	23	15	8	0	55	22	236
2018	3 to 10 years in current department or agency	10	23	29	22	16	1	33	38	128
2018	11 to 20 years in current department or agency	23	27	25	12	13	0	50	25	74
2018	More than 20 years in current department or agency	38	36	17	0	8	0	75	8	11
2017	Less than 3 years in current department or agency	28	20	33	12	6	1	49	19	132
2017	3 to 10 years in current department or agency	16	27	26	18	12	0	44	30	170
2017	11 to 20 years in current department or agency	6	27	41	12	13	2	33	25	63
2017	More than 20 years in current department or agency	43	17	16	24	0	0	60	24	12

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	29	28	20	9	12	0	1	58	21	231
2019	3 to 10 years in current department or agency	9	29	30	19	12	0	0	39	31	115
2018	Less than 3 years in current department or agency	33	26	20	11	8	0	1	60	20	237
2018	3 to 10 years in current department or agency	12	24	35	19	10	0	0	36	29	127
2018	11 to 20 years in current department or agency	22	25	26	14	13	0	0	47	27	74
2018	More than 20 years in current department or agency	38	8	36	9	8	0	0	47	17	11
2017	Less than 3 years in current department or agency	23	36	24	10	5	0	2	60	16	132
2017	3 to 10 years in current department or agency	18	26	26	18	11	0	0	45	29	169
2017	11 to 20 years in current department or agency	9	30	29	19	10	2	2	41	29	63
2017	More than 20 years in current department or agency	43	16	34	8	0	0	0	58	8	12

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	19	25	24	16	15	2	45	31	233
2019	3 to 10 years in current department or agency	9	13	27	29	22	0	22	51	117
2018	Less than 3 years in current department or agency	26	24	21	14	14	2	51	28	236
2018	3 to 10 years in current department or agency	13	21	24	27	15	0	34	42	127
2018	11 to 20 years in current department or agency	20	20	26	14	20	0	40	34	74
2018	More than 20 years in current department or agency	17	28	47	0	8	0	44	8	11
2017	Less than 3 years in current department or agency	19	26	24	17	11	3	46	29	132
2017	3 to 10 years in current department or agency	13	21	20	26	19	1	34	45	170
2017	11 to 20 years in current department or agency	3	19	39	19	18	2	23	38	63
2017	More than 20 years in current department or agency	43	25	8	16	8	0	68	24	12

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	52	19	9	11	5	0	5	74	17	235
2019	3 to 10 years in current department or agency	34	35	17	6	4	1	4	73	10	118
2018	Less than 3 years in current department or agency	49	25	10	7	3	0	6	78	11	237
2018	3 to 10 years in current department or agency	34	35	18	10	2	0	1	69	13	127
2018	11 to 20 years in current department or agency	42	19	15	10	3	0	11	69	15	74
2018	More than 20 years in current department or agency	54	36	0	0	0	0	10	100	0	11
2017	Less than 3 years in current department or agency	49	23	12	4	2	1	9	80	6	132
2017	3 to 10 years in current department or agency	40	21	23	9	1	1	5	65	10	167
2017	11 to 20 years in current department or agency	28	30	29	5	2	0	6	62	7	63
2017	More than 20 years in current department or agency	43	18	8	16	0	0	15	71	19	12

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	43	27	15	8	6	0	0	70	15	233
2019	3 to 10 years in current department or agency	28	28	27	11	6	0	0	56	18	118
2018	Less than 3 years in current department or agency	39	22	19	12	6	1	1	62	19	236
2018	3 to 10 years in current department or agency	22	34	24	12	8	0	0	56	20	128
2018	11 to 20 years in current department or agency	43	17	27	3	9	0	2	61	12	74
2018	More than 20 years in current department or agency	39	26	25	10	0	0	0	65	10	11
2017	Less than 3 years in current department or agency	36	32	15	11	4	0	1	69	16	131
2017	3 to 10 years in current department or agency	28	27	21	12	11	0	1	55	23	170
2017	11 to 20 years in current department or agency	34	27	24	9	3	0	3	63	12	63
2017	More than 20 years in current department or agency	43	41	0	0	16	0	0	84	16	12

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	31	32	20	10	6	0	1	63	17	235
2019	3 to 10 years in current department or agency	16	30	27	12	12	2	2	47	25	119
2018	Less than 3 years in current department or agency	28	33	20	13	4	1	1	62	18	238
2018	3 to 10 years in current department or agency	15	33	29	18	5	0	0	47	24	126
2018	11 to 20 years in current department or agency	25	23	36	11	4	0	1	48	15	74
2018	More than 20 years in current department or agency	17	18	26	28	0	0	10	39	32	11
2017	Less than 3 years in current department or agency	35	28	22	10	3	1	1	64	13	131
2017	3 to 10 years in current department or agency	26	30	17	16	9	1	0	57	26	170
2017	11 to 20 years in current department or agency	23	40	21	16	0	0	0	63	16	62
2017	More than 20 years in current department or agency	35	15	8	34	8	0	0	50	42	12

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	20	31	22	16	10	0	0	51	27	233
2019	3 to 10 years in current department or agency	9	22	37	16	16	0	1	31	32	119
2018	Less than 3 years in current department or agency	21	36	21	12	9	1	1	57	21	238
2018	3 to 10 years in current department or agency	9	28	24	22	18	0	0	37	40	126
2018	11 to 20 years in current department or agency	8	32	29	20	11	0	0	40	31	74
2018	More than 20 years in current department or agency	8	37	46	0	8	0	0	45	8	11
2017	Less than 3 years in current department or agency	23	26	30	13	6	1	1	50	19	131
2017	3 to 10 years in current department or agency	15	27	23	15	19	0	1	43	34	170
2017	11 to 20 years in current department or agency	11	32	26	23	8	0	0	43	31	62
2017	More than 20 years in current department or agency	17	23	43	8	8	0	0	41	16	12

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	26	27	20	17	10	0	53	27	234
2019	3 to 10 years in current department or agency	10	27	31	18	13	1	37	31	119
2018	Less than 3 years in current department or agency	22	32	21	16	9	0	54	25	239
2018	3 to 10 years in current department or agency	20	20	32	16	13	0	40	28	126
2018	11 to 20 years in current department or agency	22	22	23	19	13	1	44	33	74
2018	More than 20 years in current department or agency	17	28	18	9	28	0	45	37	11
2017	Less than 3 years in current department or agency	22	30	27	14	5	1	52	20	131
2017	3 to 10 years in current department or agency	22	27	18	18	14	2	49	32	170
2017	11 to 20 years in current department or agency	13	26	22	33	7	0	38	39	62
2017	More than 20 years in current department or agency	50	16	0	26	8	0	66	34	12

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	49	25	11	8	7	0	1	74	15	234
2019	3 to 10 years in current department or agency	23	31	18	13	13	0	2	55	27	119

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	40	28	17	10	5	0	1	68	15	232
2019	3 to 10 years in current department or agency	20	32	26	13	10	0	0	52	23	118
2018	Less than 3 years in current department or agency	38	31	19	8	4	0	0	69	12	238
2018	3 to 10 years in current department or agency	27	25	28	12	8	0	0	52	20	124
2018	11 to 20 years in current department or agency	20	29	28	16	5	0	1	49	22	74
2018	More than 20 years in current department or agency	8	46	46	0	0	0	0	54	0	11
2017	Less than 3 years in current department or agency	32	37	16	6	7	0	1	70	14	130
2017	3 to 10 years in current department or agency	28	30	20	8	10	2	1	60	19	170
2017	11 to 20 years in current department or agency	29	21	26	18	6	0	2	50	24	62
2017	More than 20 years in current department or agency	52	16	8	8	8	0	8	74	18	12

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	61	20	11	6	2	0	0	82	7	234
2019	3 to 10 years in current department or agency	45	27	12	6	6	1	3	75	13	119
2018	Less than 3 years in current department or agency	54	23	15	3	3	0	1	79	6	239
2018	3 to 10 years in current department or agency	50	32	6	9	4	0	0	82	12	126
2018	11 to 20 years in current department or agency	52	25	10	4	7	0	3	79	11	73
2018	More than 20 years in current department or agency	46	27	8	19	0	0	0	73	19	11
2017	Less than 3 years in current department or agency	63	21	9	2	3	0	1	86	5	131
2017	3 to 10 years in current department or agency	57	21	10	6	4	0	1	79	11	169
2017	11 to 20 years in current department or agency	57	16	12	6	6	2	2	75	13	63
2017	More than 20 years in current department or agency	60	24	0	8	8	0	0	84	16	12

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	77	8	4	1	2	1	6	93	3	233
2019	3 to 10 years in current department or agency	68	14	9	1	2	1	6	87	4	119
2018	Less than 3 years in current department or agency	70	11	7	3	2	0	6	87	5	238
2018	3 to 10 years in current department or agency	67	19	6	2	2	0	4	89	4	125
2018	11 to 20 years in current department or agency	64	14	10	3	3	0	7	84	6	73
2018	More than 20 years in current department or agency	45	28	8	0	0	0	18	90	0	11

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	74	11	4	4	4	0	2	87	8	235
2019	3 to 10 years in current department or agency	52	20	12	5	5	2	4	77	11	118
2018	Less than 3 years in current department or agency	72	12	5	2	4	0	5	88	6	238
2018	3 to 10 years in current department or agency	64	14	10	5	5	0	2	79	10	124
2018	11 to 20 years in current department or agency	70	12	5	2	9	0	2	83	12	74
2018	More than 20 years in current department or agency	54	18	0	10	8	0	9	80	20	11
2017	Less than 3 years in current department or agency	81	8	2	2	1	1	4	95	4	132
2017	3 to 10 years in current department or agency	75	9	6	3	2	1	5	89	5	170
2017	11 to 20 years in current department or agency	64	18	5	5	3	1	3	87	8	63
2017	More than 20 years in current department or agency	59	8	0	25	0	0	8	72	28	12

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	56	28	12	2	1	0	1	85	3	235
2019	3 to 10 years in current department or agency	51	32	9	3	2	1	2	85	5	117
2018	Less than 3 years in current department or agency	56	24	10	4	4	0	2	82	8	235
2018	3 to 10 years in current department or agency	49	32	11	5	2	0	1	81	8	128
2018	11 to 20 years in current department or agency	55	21	12	6	5	0	1	77	11	74
2018	More than 20 years in current department or agency	46	27	28	0	0	0	0	72	0	11
2017	Less than 3 years in current department or agency	70	16	5	4	1	0	3	89	5	132
2017	3 to 10 years in current department or agency	56	23	11	3	2	1	4	83	6	170
2017	11 to 20 years in current department or agency	52	30	9	6	3	0	0	81	9	63
2017	More than 20 years in current department or agency	60	32	8	0	0	0	0	92	0	12

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	56	20	12	6	4	0	2	78	10	234
2019	3 to 10 years in current department or agency	49	20	12	12	5	1	1	70	17	117
2018	Less than 3 years in current department or agency	59	19	10	4	5	0	2	80	10	236
2018	3 to 10 years in current department or agency	45	21	18	10	5	0	1	67	15	126
2018	11 to 20 years in current department or agency	63	20	6	7	5	0	0	82	12	74
2018	More than 20 years in current department or agency	61	9	0	11	19	0	0	70	30	10
2017	Less than 3 years in current department or agency	72	16	6	2	1	0	3	91	4	132
2017	3 to 10 years in current department or agency	58	16	11	7	4	0	3	77	11	169
2017	11 to 20 years in current department or agency	60	19	11	5	6	0	0	78	11	63
2017	More than 20 years in current department or agency	66	8	8	10	8	0	0	74	18	12

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	55	12	6	1	1	0	24	88	3	235
2019	3 to 10 years in current department or agency	58	10	6	6	0	1	18	85	7	117
2018	Less than 3 years in current department or agency	61	10	5	2	1	0	21	90	3	234
2018	3 to 10 years in current department or agency	49	15	13	1	2	1	20	81	3	127
2018	11 to 20 years in current department or agency	53	13	7	2	0	0	26	89	2	74
2018	More than 20 years in current department or agency	54	10	0	0	0	0	36	100	0	11
2017	Less than 3 years in current department or agency	67	9	3	2	0	0	19	94	2	132
2017	3 to 10 years in current department or agency	59	12	7	2	0	1	20	89	2	170
2017	11 to 20 years in current department or agency	53	18	7	0	2	0	20	90	2	63
2017	More than 20 years in current department or agency	50	0	10	0	0	0	40	84	0	12

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	76	14	5	1	1	0	4	93	1	235
2019	3 to 10 years in current department or agency	76	10	3	1	1	1	8	95	2	118
2018	Less than 3 years in current department or agency	69	16	5	2	0	0	7	92	3	236
2018	3 to 10 years in current department or agency	66	21	5	2	0	0	5	93	2	126
2018	11 to 20 years in current department or agency	67	14	12	3	0	0	5	85	3	74
2018	More than 20 years in current department or agency	62	28	0	0	0	0	10	100	0	11
2017	Less than 3 years in current department or agency	74	11	4	1	0	1	10	95	1	131
2017	3 to 10 years in current department or agency	72	16	3	0	0	1	8	97	0	169
2017	11 to 20 years in current department or agency	70	21	3	0	2	2	3	95	2	62
2017	More than 20 years in current department or agency	76	16	0	0	0	0	8	100	0	12

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	72	10	7	4	4	0	2	84	9	234
2019	3 to 10 years in current department or agency	62	16	7	5	5	2	2	82	11	117
2018	Less than 3 years in current department or agency	63	13	6	5	8	0	5	80	14	236
2018	3 to 10 years in current department or agency	63	22	8	4	1	0	2	86	5	128
2018	11 to 20 years in current department or agency	61	17	5	7	7	0	3	80	14	74
2018	More than 20 years in current department or agency	63	18	0	0	8	0	10	91	9	11
2017	Less than 3 years in current department or agency	65	12	10	1	6	0	6	82	8	132
2017	3 to 10 years in current department or agency	62	15	9	3	4	1	6	83	7	170
2017	11 to 20 years in current department or agency	62	21	6	2	5	1	3	87	7	63
2017	More than 20 years in current department or agency	60	8	8	0	0	8	16	90	0	12

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	51	28	14	4	1	0	2	81	5	233
2019	3 to 10 years in current department or agency	54	21	16	2	6	1	0	76	8	117
2018	Less than 3 years in current department or agency	51	25	13	5	5	0	2	77	10	234
2018	3 to 10 years in current department or agency	46	33	13	3	4	0	1	80	7	128
2018	11 to 20 years in current department or agency	49	23	13	9	5	0	2	72	14	74
2018	More than 20 years in current department or agency	46	27	18	8	0	0	0	73	8	11
2017	Less than 3 years in current department or agency	56	28	7	3	1	0	5	89	4	132
2017	3 to 10 years in current department or agency	50	23	11	5	5	1	5	78	10	170
2017	11 to 20 years in current department or agency	53	28	9	5	2	0	3	84	6	63
2017	More than 20 years in current department or agency	60	32	8	0	0	0	0	92	0	12

Question 75. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	13	29	41	13	2	0	1	43	16	235
2019	3 to 10 years in current department or agency	9	29	41	16	5	0	0	38	21	119
2018	Less than 3 years in current department or agency	16	32	36	14	2	0	0	48	16	238
2018	3 to 10 years in current department or agency	10	26	44	16	5	0	0	36	21	128
2018	11 to 20 years in current department or agency	8	25	48	15	4	0	0	33	19	73
2018	More than 20 years in current department or agency	28	18	54	0	0	0	0	46	0	11
2017	Less than 3 years in current department or agency	16	41	25	13	5	0	0	57	18	132
2017	3 to 10 years in current department or agency	12	26	35	20	6	1	1	38	26	169
2017	11 to 20 years in current department or agency	11	17	58	6	8	0	0	28	14	63
2017	More than 20 years in current department or agency	27	15	23	16	8	10	0	47	27	12

Question 76. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	10	19	37	21	14	0	0	34	29	233
2019	3 to 10 years in current department or agency	10	21	40	21	7	0	0	29	31	119
2018	Less than 3 years in current department or agency	4	20	34	27	15	0	0	42	25	235
2018	3 to 10 years in current department or agency	7	17	50	19	7	0	0	26	25	124
2018	11 to 20 years in current department or agency	8	17	55	12	7	1	0	20	25	72
2018	More than 20 years in current department or agency	8	0	63	20	8	0	0	28	8	11
2017	Less than 3 years in current department or agency	5	13	36	28	17	0	1	46	18	132
2017	3 to 10 years in current department or agency	9	27	35	17	10	1	1	28	37	169
2017	11 to 20 years in current department or agency	8	17	44	24	5	0	2	29	26	63
2017	More than 20 years in current department or agency	0	40	8	17	35	0	0	52	40	12

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	24	39	20	10	3	3	65	14	233
2019	3 to 10 years in current department or agency	17	40	26	11	5	2	57	16	119
2018	Less than 3 years in current department or agency	28	37	15	9	4	7	70	14	239
2018	3 to 10 years in current department or agency	28	44	14	9	3	2	73	13	128
2018	11 to 20 years in current department or agency	31	40	20	8	1	0	71	9	74
2018	More than 20 years in current department or agency	17	49	25	9	0	0	66	9	11
2017	Less than 3 years in current department or agency	36	38	15	4	1	6	77	6	131
2017	3 to 10 years in current department or agency	29	48	12	3	5	2	79	9	170
2017	11 to 20 years in current department or agency	40	35	14	6	3	2	76	10	63
2017	More than 20 years in current department or agency	66	0	26	0	8	0	66	8	12

Question 78. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	22	35	19	15	6	2	58	22	233
2019	3 to 10 years in current department or agency	11	30	30	13	15	0	42	29	119
2018	Less than 3 years in current department or agency	30	35	16	11	5	3	67	16	237
2018	3 to 10 years in current department or agency	20	39	15	15	10	2	60	25	128
2018	11 to 20 years in current department or agency	22	42	14	13	8	1	64	22	74
2018	More than 20 years in current department or agency	8	44	30	17	0	0	53	17	11
2017	Less than 3 years in current department or agency	31	42	12	5	7	3	75	13	131
2017	3 to 10 years in current department or agency	16	42	13	14	13	1	59	27	170
2017	11 to 20 years in current department or agency	11	43	18	15	12	1	55	27	62
2017	More than 20 years in current department or agency	43	8	8	8	34	0	50	42	12

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	17	83	235
2019	3 to 10 years in current department or agency	22	78	119
2017	Less than 3 years in current department or agency	7	93	132
2017	3 to 10 years in current department or agency	26	74	169
2017	11 to 20 years in current department or agency	14	86	63
2014	Less than 3 years in current department or agency	12	88	138
2014	3 to 10 years in current department or agency	17	83	346
2014	11 to 20 years in current department or agency	19	81	46

Question 80. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	83	17	39
2019	3 to 10 years in current department or agency	84	16	27
2017	3 to 10 years in current department or agency	91	9	44
2014	Less than 3 years in current department or agency	72	28	17
2014	3 to 10 years in current department or agency	85	15	61

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	47	38	6	3	6	85	8	32
2019	3 to 10 years in current department or agency	38	44	10	4	4	82	8	23
2017	3 to 10 years in current department or agency	49	38	5	8	0	87	8	40
2014	Less than 3 years in current department or agency	65	21	0	14	0	86	14	12
2014	3 to 10 years in current department or agency	62	27	2	7	2	89	9	52

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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	21	36	22	10	9	0	0	22	78	235
2019	3 to 10 years in current department or agency	16	40	24	10	9	2	0	16	84	119
2018	Less than 3 years in current department or agency	27	25	24	13	8	2	0	28	72	237
2018	3 to 10 years in current department or agency	31	31	12	10	14	1	0	32	68	126
2018	11 to 20 years in current department or agency	49	17	16	11	7	0	0	49	51	73
2018	More than 20 years in current department or agency	73	9	18	0	0	0	0	73	27	11
2017	Less than 3 years in current department or agency	27	26	18	8	18	3	0	28	72	132
2017	3 to 10 years in current department or agency	36	19	19	9	14	4	0	37	63	170
2017	11 to 20 years in current department or agency	41	23	18	10	2	2	5	44	56	63
2017	More than 20 years in current department or agency	52	16	8	8	8	8	0	57	43	12

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	61	39	184
2019	3 to 10 years in current department or agency	47	53	99

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 84. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	37	63	183
2019	3 to 10 years in current department or agency	45	55	96
2018	Less than 3 years in current department or agency	29	71	169
2018	3 to 10 years in current department or agency	33	67	84

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	16	23	19	14	15	2	10	44	34	183
2019	3 to 10 years in current department or agency	11	29	15	21	15	0	9	44	40	96
2018	Less than 3 years in current department or agency	17	24	16	14	20	1	7	45	37	169
2018	3 to 10 years in current department or agency	5	35	18	12	25	0	5	42	39	85
2017	Less than 3 years in current department or agency	17	25	15	19	14	1	8	47	37	94
2017	3 to 10 years in current department or agency	8	25	19	13	22	1	11	38	40	101
2017	11 to 20 years in current department or agency	12	28	14	16	15	3	12	46	37	33

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	10	14	21	17	33	1	5	25	53	183
2019	3 to 10 years in current department or agency	3	19	18	16	29	1	13	26	53	96
2018	Less than 3 years in current department or agency	4	14	17	19	37	2	7	20	61	169
2018	3 to 10 years in current department or agency	0	14	22	20	36	0	7	16	60	85
2017	Less than 3 years in current department or agency	3	17	8	19	43	2	8	22	69	94
2017	3 to 10 years in current department or agency	1	7	16	21	42	3	10	9	73	102
2017	11 to 20 years in current department or agency	0	11	26	23	34	3	3	12	61	33

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	31	24	16	12	10	2	4	59	24	231
2019	3 to 10 years in current department or agency	27	23	22	10	11	0	6	54	23	115
2018	Less than 3 years in current department or agency	36	21	16	10	10	0	6	61	22	239
2018	3 to 10 years in current department or agency	34	14	15	18	15	1	3	50	34	126
2018	11 to 20 years in current department or agency	39	10	13	16	15	2	6	53	33	74
2018	More than 20 years in current department or agency	56	8	17	0	8	0	10	72	9	11

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Date modified:: 2019-03-01

2019 Public Service Employee Survey Results for the Canada School of Public Service by Question 97. In total, how many years have you been working in your current department or agency?

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Question 22. In my work unit, individuals behave in a respectful manner.

Question 23. The people I work with value my ideas and opinions.

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I can count on my immediate supervisor to keep his or her promises.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 30. My immediate supervisor seems to care about me as a person.

Question 31. I am satisfied with the quality of supervision I receive.

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Question 35. I have confidence in the senior management of my department or agency.

Question 36. Senior management in my department or agency makes effective and timely decisions.

Question 37. Essential information flows effectively from senior management to staff.

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Question 40. I feel that change is managed well in my department or agency.

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 44. My department or agency does a good job of supporting employee career development.

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 49. My department or agency implements activities and practices that support a diverse workplace.

Question 50. Overall, my department or agency treats me with respect.

Question 51. I would recommend my department or agency as a great place to work.

Question 52. I am satisfied with my department or agency.

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Question 55. Please indicate your reason for leaving.

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Harassment