2019 Public Service Employee Survey Results for the Canada School of Public Service by Question 94. Please indicate your occupational group and level. Occupational group and level - GT

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GT 23 31 15 31 0 0 0 54 31 13
2017 GT 36 36 0 21 7 0 0 71 29 14
2014 GT 0 69 15 8 8 0 0 69 15 13

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GT 62 23 15 0 0 0 0 85 0 13
2017 GT 36 43 7 7 7 0 0 79 14 14
2014 GT 39 46 15 0 0 0 0 85 0 13

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GT 15 38 8 38 0 0 0 54 38 13
2017 GT 43 29 7 7 14 0 0 71 21 14
2014 GT 31 46 8 15 0 0 0 77 15 13

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GT 15 23 38 8 8 8 0 42 17 13
2018 GT 18 47 12 12 6 0 6 69 19 17
2018 GT-03 30 40 0 10 10 0 10 78 22 10
2017 GT 43 14 21 7 14 0 0 57 21 14
2014 GT 31 31 15 15 8 0 0 62 23 13

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GT 23 46 15 15 0 0 0 69 15 13
2017 GT 36 29 21 7 7 0 0 64 14 14
2014 GT 39 46 8 0 8 0 0 85 8 13

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GT 46 31 15 8 0 0 0 77 8 13
2018 GT 24 41 24 12 0 0 0 65 12 17
2018 GT-03 40 30 20 10 0 0 0 70 10 10
2017 GT 29 29 14 14 14 0 0 57 29 14
2014 GT 39 31 15 8 8 0 0 69 15 13

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GT 31 23 15 23 8 0 0 54 31 13
2018 GT 29 47 18 6 0 0 0 76 6 17
2018 GT-03 50 40 10 0 0 0 0 90 0 10
2017 GT 43 36 7 7 7 0 0 79 14 14
2014 GT 46 46 0 8 0 0 0 92 8 13

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GT 23 38 31 0 8 0 0 62 8 13
2018 GT 35 18 29 12 6 0 0 53 18 17
2018 GT-03 50 0 30 10 10 0 0 50 20 10
2017 GT 29 36 14 14 7 0 0 64 21 14
2014 GT 38 46 8 0 8 0 0 84 8 13

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GT 15 31 15 15 15 8 0 50 33 13
2018 GT 24 24 41 6 6 0 0 47 12 17
2018 GT-03 40 20 30 0 10 0 0 60 10 10
2017 GT 21 43 21 7 7 0 0 64 14 14

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GT 38 23 8 15 8 8 0 67 25 13
2018 GT 47 41 6 6 0 0 0 88 6 17
2018 GT-03 50 30 10 10 0 0 0 80 10 10
2017 GT 57 29 7 7 0 0 0 86 7 14
2014 GT 54 38 8 0 0 0 0 92 0 13

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GT 15 38 23 15 8 0 0 54 23 13
2018 GT 41 41 12 0 6 0 0 82 6 17
2018 GT-03 50 30 10 0 10 0 0 80 10 10
2017 GT 21 43 0 21 14 0 0 64 36 14

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GT 31 38 15 15 0 0 0 69 15 13
2018 GT 29 59 12 0 0 0 0 88 0 17
2018 GT-03 40 50 10 0 0 0 0 90 0 10
2017 GT 50 36 14 0 0 0 0 86 0 14
2014 GT 62 31 8 0 0 0 0 92 0 13

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GT 15 46 23 15 0 0 0 62 15 13
2018 GT 35 35 18 12 0 0 0 71 12 17
2018 GT-03 50 30 0 20 0 0 0 80 20 10
2017 GT 29 43 14 0 14 0 0 71 14 14
2014 GT 31 61 8 0 0 0 0 92 0 13

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GT 31 23 38 8 0 0 0 54 8 13
2018 GT 53 29 12 0 6 0 0 82 6 17
2018 GT-03 70 10 10 0 10 0 0 80 10 10
2017 GT 50 29 7 0 14 0 0 79 14 14
2014 GT 54 31 8 8 0 0 0 85 8 13

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GT 23 31 31 15 0 0 0 54 15 13
2018 GT 24 41 24 12 0 0 0 65 12 17
2018 GT-03 40 40 10 10 0 0 0 80 10 10
2017 GT 29 50 7 7 7 0 0 79 14 14
2014 GT 23 46 23 0 8 0 0 69 8 13

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GT 23 31 31 8 8 0 0 54 15 13
2018 GT 29 47 18 6 0 0 0 76 6 17
2018 GT-03 40 40 10 10 0 0 0 80 10 10
2017 GT 29 43 14 14 0 0 0 71 14 14
2014 GT 46 46 8 0 0 0 0 92 0 13

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GT 31 38 23 8 0 0 0 69 8 13
2018 GT 29 41 24 0 6 0 0 71 6 17
2018 GT-03 40 40 20 0 0 0 0 80 0 10
2017 GT 50 29 14 0 7 0 0 79 7 14
2014 GT 54 38 8 0 0 0 0 92 0 13

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GT 31 62 8 0 0 0 0 0 92 13
2018 GT 12 29 35 6 18 0 0 24 41 17
2018 GT-03 0 10 50 10 30 0 0 40 10 10
2017 GT 14 21 21 21 14 0 7 38 38 14
2014 GT 15 23 38 8 16 0 0 23 38 13

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GT 33 33 8 25 0 0 0 25 67 12
2018 GT 0 24 41 24 12 0 0 35 24 17
2018 GT-03 0 20 30 30 20 0 0 50 20 10
2017 GT 7 21 36 14 14 0 7 31 31 14
2014 GT 15 15 46 8 16 0 0 23 31 13

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GT 46 31 15 8 0 0 0 8 77 13
2018 GT 35 29 18 6 12 0 0 18 65 17
2018 GT-03 10 40 20 10 20 0 0 30 50 10
2017 GT 21 21 21 14 14 0 7 31 46 14
2014 GT 23 23 31 8 8 0 8 17 50 13

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GT 31 23 31 15 0 0 0 15 54 13
2018 GT 6 18 47 6 24 0 0 29 24 17
2018 GT-03 0 10 50 0 40 0 0 40 10 10
2017 GT 0 29 14 43 14 0 0 57 29 14
2014 GT 15 0 31 39 15 0 0 54 15 13

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GT 15 54 8 23 0 0 0 23 69 13
2018 GT 12 18 35 24 12 0 0 35 29 17
2018 GT-03 10 10 30 30 20 0 0 50 20 10
2017 GT 14 14 29 14 21 0 7 38 31 14
2014 GT 15 23 8 31 23 0 0 54 39 13

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GT 23 46 15 8 0 8 0 8 75 13
2018 GT 24 18 29 18 12 0 0 29 41 17
2018 GT-03 30 20 20 10 20 0 0 30 50 10
2017 GT 7 36 21 29 0 0 7 31 46 14
2014 GT 23 23 15 8 31 0 0 39 46 13

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GT 38 23 23 0 0 15 0 0 73 13
2018 GT 12 12 47 18 12 0 0 29 24 17
2018 GT-03 10 0 50 20 20 0 0 40 10 10
2017 GT 14 21 29 21 7 7 0 31 38 14
2014 GT 0 38 23 8 23 0 8 34 41 13

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GT 0 15 23 54 8 0 0 62 15 13
Top of Page

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GT 46 15 15 23 0 0 0 62 23 13
2017 GT 79 14 7 0 0 0 0 93 0 14
2014 GT 54 23 8 15 0 0 0 77 15 13

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GT 31 31 15 8 15 0 0 62 23 13
2018 GT 12 41 18 6 12 0 12 60 20 17
2018 GT-03 20 30 10 10 20 0 10 56 33 10
2017 GT 21 36 14 14 14 0 0 57 29 14
2014 GT 23 62 0 8 0 8 0 92 8 13

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GT 54 23 8 8 8 0 0 77 15 13
2018 GT 41 47 6 0 6 0 0 88 6 17
2018 GT-03 50 30 10 0 10 0 0 80 10 10
2017 GT 43 21 21 7 7 0 0 64 14 14
2014 GT 54 46 0 0 0 0 0 100 0 13

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GT 38 38 15 8 0 0 0 77 8 13
2018 GT 35 47 12 0 6 0 0 82 6 17
2018 GT-03 40 40 10 0 10 0 0 80 10 10
2017 GT 29 64 7 0 0 0 0 93 0 14
2014 GT 54 31 15 0 0 0 0 85 0 13

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GT 46 31 15 8 0 0 0 77 8 13
2018 GT 29 59 6 0 6 0 0 88 6 17
2018 GT-03 40 40 10 0 10 0 0 80 10 10
Top of Page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GT 38 23 31 0 0 8 0 67 0 13

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GT 38 23 23 8 8 0 0 62 15 13
2018 GT 47 29 12 6 6 0 0 76 12 17
2018 GT-03 60 20 10 10 0 0 0 80 10 10
2017 GT 14 43 14 14 14 0 0 57 29 14
2014 GT 31 54 8 0 8 0 0 85 8 13

Question 26. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GT 38 8 38 8 8 0 0 46 15 13
2018 GT 35 35 18 6 6 0 0 71 12 17
2018 GT-03 60 30 0 0 10 0 0 90 10 10
2017 GT 36 29 7 14 7 7 0 69 23 14
2014 GT 46 46 8 0 0 0 0 92 0 13

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GT 38 8 23 15 8 8 0 50 25 13
2018 GT 29 35 24 12 0 0 0 65 12 17
2018 GT-03 50 30 10 10 0 0 0 80 10 10
2017 GT 29 29 14 14 14 0 0 57 29 14
2014 GT 62 31 8 0 0 0 0 92 0 13

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GT 85 15 0 0 0 0 0 100 0 13
2017 GT 93 0 7 0 0 0 0 93 0 14
2014 GT 77 23 0 0 0 0 0 100 0 13

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GT 54 15 31 0 0 0 0 69 0 13
2017 GT 29 21 14 21 14 0 0 50 36 14
2014 GT 46 38 0 8 0 8 0 92 8 13

Question 30. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GT 46 23 15 0 15 0 0 69 15 13
2018 GT 53 35 6 0 6 0 0 88 6 17
2018 GT-03 70 30 0 0 0 0 0 100 0 10
2017 GT 36 36 0 21 7 0 0 71 29 14

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GT 38 15 15 8 23 0 0 54 31 13
2018 GT 29 59 0 6 6 0 0 88 12 17
2018 GT-03 50 40 0 0 10 0 0 90 10 10
2017 GT 29 29 14 7 21 0 0 57 29 14
2014 GT 62 31 0 8 0 0 0 92 8 13
Top of Page

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GT 23 15 38 8 8 8 0 42 17 13
2018 GT 24 29 24 6 6 12 0 60 13 17
2018 GT-03 30 20 20 10 10 10 0 56 22 10
2017 GT 29 43 14 0 0 14 0 83 0 14
2014 GT 39 38 15 8 0 0 0 77 8 13

Question 35. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GT 15 23 38 15 8 0 0 38 23 13
2018 GT 24 35 29 6 6 0 0 59 12 17
2018 GT-03 30 30 20 10 10 0 0 60 20 10
2017 GT 36 43 14 0 7 0 0 79 7 14
2014 GT 39 31 15 15 0 0 0 69 15 13

Question 36. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GT 0 31 31 15 8 15 0 36 27 13
2018 GT 18 29 29 12 0 12 0 53 13 17
2018 GT-03 20 40 10 20 0 10 0 67 22 10
2017 GT 29 36 21 7 0 7 0 69 8 14
2014 GT 16 54 23 8 0 0 0 69 8 13

Question 37. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GT 8 23 31 31 0 8 0 33 33 13
2018 GT 24 24 24 18 6 6 0 50 25 17
2018 GT-03 40 20 20 10 10 0 0 60 20 10
2017 GT 43 29 21 7 0 0 0 71 7 14
2014 GT 23 39 23 8 8 0 0 62 15 13

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GT 46 23 23 0 8 0 0 69 8 13
Top of Page

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GT 23 46 8 15 8 0 0 69 23 13
2018 GT 25 44 13 13 6 0 0 69 19 16
2017 GT 29 29 29 14 0 0 0 57 14 14
2014 GT 23 54 15 8 0 0 0 77 8 13

Question 40. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GT 8 23 31 15 15 8 0 33 33 13

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GT 31 31 23 0 8 8 0 67 8 13
2018 GT 24 18 29 18 6 6 0 44 25 17
2018 GT-03 30 20 20 20 10 0 0 50 30 10
2017 GT 29 50 7 0 0 14 0 92 0 14
2014 GT 23 23 38 15 0 0 0 46 15 13

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GT 31 8 54 0 8 0 0 38 8 13
2018 GT 18 59 12 6 0 6 0 81 6 17
2018 GT-03 30 50 20 0 0 0 0 80 0 10

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GT 15 38 31 15 0 0 0 54 15 13
2018 GT 13 25 38 13 6 6 0 40 20 16
2018 GT-03 20 20 20 20 10 10 0 44 33 10
2017 GT 14 21 29 14 21 0 0 36 36 14
2014 GT 39 8 8 15 8 23 0 60 30 13

Question 44. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GT 23 31 38 8 0 0 0 54 8 13
2018 GT 6 65 12 12 6 0 0 71 18 17
2018 GT-03 10 70 0 10 10 0 0 80 20 10
2017 GT 29 57 7 0 7 0 0 86 7 14
2014 GT 31 46 8 8 8 0 0 77 15 13

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GT 15 15 23 23 8 15 0 36 36 13
2018 GT 6 25 38 6 19 0 6 33 27 16
2017 GT 0 21 29 14 36 0 0 21 50 14
2014 GT 31 23 15 15 8 8 0 59 25 13

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GT 62 31 8 0 0 0 0 92 0 13

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GT 77 15 8 0 0 0 0 92 0 13

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GT 46 23 15 8 0 8 0 75 8 13

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GT 31 38 8 15 0 8 0 75 17 13

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GT 54 15 15 0 8 8 0 75 8 13

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GT 54 15 23 0 0 8 0 75 0 13

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GT 83 8 8 0 0 0 0 92 0 12

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GT 92 8 0 0 0 0 0 100 0 13

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GT 8 38 46 8 0 0 0 46 8 13
2018 GT 24 53 12 12 0 0 0 76 12 17
2018 GT-03 30 50 10 10 0 0 0 80 10 10
2017 GT 14 43 29 7 7 0 0 57 14 14

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GT 31 31 38 0 0 0 0 62 0 13
2018 GT 47 41 6 0 6 0 0 88 6 17
2018 GT-03 50 30 10 0 10 0 0 80 10 10
2017 GT 36 57 7 0 0 0 0 93 0 14
2014 GT 54 38 8 0 0 0 0 92 0 13

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GT 54 15 31 0 0 0 0 69 0 13
2018 GT 41 35 18 6 0 0 0 76 6 17
2018 GT-03 40 30 20 10 0 0 0 70 10 10
2017 GT 14 64 14 0 0 7 0 85 0 14
2014 GT 38 31 23 0 0 8 0 75 0 13

Question 50. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GT 46 38 8 8 0 0 0 85 8 13
2018 GT 41 35 18 0 6 0 0 76 6 17
2018 GT-03 60 20 10 0 10 0 0 80 10 10
2017 GT 50 36 7 7 0 0 0 86 7 14
2014 GT 69 15 15 0 0 0 0 85 0 13

Question 51. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GT 15 23 31 15 15 0 0 38 31 13
2018 GT 29 41 18 12 0 0 0 71 12 17
2018 GT-03 40 40 10 10 0 0 0 80 10 10
2017 GT 36 29 14 14 7 0 0 64 21 14
2014 GT 46 38 8 0 8 0 0 85 8 13

Question 52. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GT 23 15 31 23 8 0 0 38 31 13
2018 GT 24 53 12 12 0 0 0 76 12 17
2018 GT-03 40 50 0 10 0 0 0 90 10 10
2017 GT 29 50 14 7 0 0 0 79 7 14
2014 GT 39 54 0 0 8 0 0 92 8 13

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GT 23 23 15 31 8 0 0 46 38 13
2018 GT 35 35 18 6 6 0 0 71 12 17
2018 GT-03 50 30 10 10 0 0 0 80 10 10
2017 GT 21 36 14 21 7 0 0 57 29 14
2014 GT 46 38 8 0 8 0 0 85 8 13
Top of Page

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2019 GT 31 46 23 13
2018 GT 12 47 41 17
2018 GT-03 10 60 30 10
2017 GT 36 50 14 14
2014 GT 8 54 39 13
Top of Page

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GT 8 69 8 8 0 8 0 83 8 13

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GT 31 23 38 0 0 8 0 58 0 13
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 GT 38 62 13

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GT 15 23 8 38 0 15 0 45 45 13
2018 GT 18 18 24 0 6 35 0 55 9 17
2018 GT-03 30 0 40 0 10 20 0 38 13 10
2017 GT 14 21 36 7 0 21 0 45 9 14
2014 GT 23 15 8 8 0 23 23 72 14 13

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GT 25 33 17 17 0 8 0 64 18 12
2018 GT 29 41 6 6 0 18 0 86 7 17
2018 GT-03 40 30 10 10 0 10 0 78 11 10
2017 GT 14 64 21 0 0 0 0 79 0 14
2014 GT 46 23 8 0 0 15 8 90 0 13
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 GT 0 100 13

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GT 38 8 31 8 0 15 0 55 9 13
2018 GT 24 18 18 0 6 35 0 64 9 17
2018 GT-03 30 10 20 0 10 30 0 57 14 10
2017 GT 14 21 29 0 0 36 0 56 0 14
2014 GT 23 0 15 0 0 31 31 61 0 13

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GT 31 38 23 0 0 8 0 75 0 13
2018 GT 29 35 6 6 0 24 0 85 8 17
2018 GT-03 40 20 10 10 0 20 0 75 13 10
2017 GT 36 36 14 0 0 14 0 83 0 14
2014 GT 39 23 8 0 0 23 8 89 0 13
Top of Page

Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GT 23 31 8 31 8 0 0 54 38 13
2018 GT 12 12 24 29 24 0 0 24 53 17
2018 GT-03 20 20 20 30 10 0 0 40 40 10
2017 GT 7 21 29 7 29 0 7 31 38 14

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GT 23 15 8 31 23 0 0 38 54 13
2018 GT 12 35 24 18 12 0 0 47 29 17
2018 GT-03 20 40 30 10 0 0 0 60 10 10
2017 GT 14 43 0 21 21 0 0 57 43 14

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GT 8 38 23 8 23 0 0 46 31 13
2018 GT 12 29 35 18 6 0 0 41 24 17
2018 GT-03 20 30 40 10 0 0 0 50 10 10
2017 GT 21 36 21 7 7 0 7 62 15 14

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GT 8 8 15 38 31 0 0 15 69 13
2018 GT 12 24 29 18 18 0 0 35 35 17
2018 GT-03 20 20 50 0 10 0 0 40 10 10
2017 GT 21 21 21 7 29 0 0 43 36 14

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GT 46 23 15 15 0 0 0 69 15 13
2018 GT 29 47 18 6 0 0 0 76 6 17
2018 GT-03 50 30 20 0 0 0 0 80 0 10
2017 GT 57 14 14 7 0 0 7 77 8 14

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GT 31 46 8 15 0 0 0 77 15 13
2018 GT 18 24 29 29 0 0 0 41 29 17
2018 GT-03 30 10 20 40 0 0 0 40 40 10
2017 GT 14 29 29 7 21 0 0 43 29 14

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GT 8 38 23 23 8 0 0 46 31 13
2018 GT 12 18 47 24 0 0 0 29 24 17
2018 GT-03 20 20 40 20 0 0 0 40 20 10
2017 GT 14 43 14 21 7 0 0 57 29 14

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GT 0 15 54 23 8 0 0 15 31 13
2018 GT 6 41 18 18 18 0 0 47 35 17
2018 GT-03 10 60 20 10 0 0 0 70 10 10
2017 GT 29 21 21 0 21 0 7 54 23 14

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GT 0 8 50 33 8 0 0 8 42 12
2018 GT 18 24 47 0 12 0 0 41 12 17
2018 GT-03 30 30 40 0 0 0 0 60 0 10
2017 GT 21 21 21 21 7 0 7 46 31 14

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GT 8 46 31 8 8 0 0 54 15 13

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GT 23 46 23 0 8 0 0 69 8 13
2018 GT 29 41 12 12 6 0 0 71 18 17
2018 GT-03 40 50 10 0 0 0 0 90 0 10
2017 GT 36 29 14 7 14 0 0 64 21 14

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GT 54 38 8 0 0 0 0 92 0 13
2018 GT 41 35 12 6 6 0 0 76 12 17
2018 GT-03 50 20 20 0 10 0 0 70 10 10
2017 GT 64 14 14 0 7 0 0 79 7 14

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GT 92 8 0 0 0 0 0 100 0 13
2018 GT 59 18 12 6 0 0 6 81 6 17
2018 GT-03 60 10 10 10 0 0 10 78 11 10

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GT 62 8 8 15 0 0 8 75 17 13
2018 GT 71 6 12 0 12 0 0 76 12 17
2018 GT-03 70 0 10 0 20 0 0 70 20 10
2017 GT 57 29 7 0 0 0 7 92 0 14

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GT 62 15 15 0 0 0 8 83 0 13
2018 GT 41 41 6 12 0 0 0 82 12 17
2018 GT-03 50 30 10 10 0 0 0 80 10 10
2017 GT 50 36 0 7 0 0 7 92 8 14

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GT 42 8 17 17 8 0 8 55 27 12
2018 GT 35 24 29 0 12 0 0 59 12 17
2018 GT-03 40 20 20 0 20 0 0 60 20 10
2017 GT 50 14 14 0 21 0 0 64 21 14

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GT 77 0 0 0 0 0 23 100 0 13
2018 GT 35 18 12 0 0 0 35 82 0 17
2018 GT-03 30 0 10 0 0 0 60 75 0 10
2017 GT 64 21 7 0 0 0 7 92 0 14

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GT 85 0 0 0 0 0 15 100 0 13
2018 GT 59 29 12 0 0 0 0 88 0 17
2018 GT-03 70 10 20 0 0 0 0 80 0 10
2017 GT 71 14 14 0 0 0 0 86 0 14

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GT 77 8 8 0 0 8 0 92 0 13
2018 GT 41 35 12 6 6 0 0 76 12 17
2018 GT-03 20 40 20 10 10 0 0 60 20 10
2017 GT 57 21 21 0 0 0 0 79 0 14

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GT 46 23 31 0 0 0 0 69 0 13
2018 GT 53 29 18 0 0 0 0 82 0 17
2018 GT-03 50 20 30 0 0 0 0 70 0 10
2017 GT 50 29 21 0 0 0 0 79 0 14

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GT 8 31 46 15 0 0 0 38 15 13
2018 GT 12 29 41 12 6 0 0 41 18 17
2018 GT-03 10 40 40 10 0 0 0 50 10 10
2017 GT 14 29 21 14 21 0 0 43 36 14

Question 76. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GT 8 31 46 15 0 0 0 15 38 13
2018 GT 6 18 41 29 6 0 0 35 24 17
2018 GT-03 10 0 50 40 0 0 0 40 10 10
2017 GT 14 29 14 29 14 0 0 43 43 14

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GT 31 46 15 8 0 0 0 77 8 13
2018 GT 29 41 12 12 0 6 0 75 13 17
2018 GT-03 50 30 0 10 0 10 0 89 11 10
2017 GT 29 29 36 0 7 0 0 57 7 14

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GT 15 23 38 8 15 0 0 38 23 13
2018 GT 18 41 12 12 12 6 0 63 25 17
2018 GT-03 30 30 10 10 10 10 0 67 22 10
2017 GT 21 21 21 14 21 0 0 43 36 14
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 GT 15 85 13
Top of Page

Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GT 15 23 38 15 8 0 0 15 85 13
2018 GT 29 18 6 18 29 0 0 29 71 17
2018 GT-03 40 10 0 20 30 0 0 40 60 10
2017 GT 21 29 7 21 14 7 0 23 77 14

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 GT 36 64 11

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 GT 55 45 11
2018 GT 42 58 12

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GT 18 45 9 18 0 0 9 70 20 11
2018 GT 8 0 42 25 25 0 0 8 50 12
2017 GT 10 10 20 20 20 10 10 25 50 10

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GT 9 36 18 27 9 0 0 45 36 11
2018 GT 0 17 25 25 33 0 0 17 58 12
2017 GT 0 20 0 20 40 10 10 25 75 10

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GT 38 15 0 15 8 8 15 70 30 13
2018 GT 24 6 24 18 12 6 12 36 36 17
2018 GT-03 30 0 30 10 10 0 20 38 25 10
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