2019 Public Service Employee Survey Results for the Canada School of Public Service by Question 94. Please indicate your occupational group and level. Occupational group and level - AS

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 42 41 8 6 3 0 0 83 9 150
2019 AS-01 58 32 3 5 3 0 0 89 8 38
2019 AS-02 35 45 8 8 5 0 0 80 13 40
2019 AS-03 42 42 4 8 4 0 0 83 13 24
2019 AS-04 36 36 18 0 9 0 0 73 9 11
2019 AS-05 35 61 4 0 0 0 0 96 0 23
2017 AS 49 43 4 3 1 0 0 92 4 109
2017 AS-01 59 38 3 0 0 0 0 97 0 31
2017 AS-02 28 63 6 0 3 0 0 91 3 32
2017 AS-03 60 33 0 7 0 0 0 93 7 15
2017 AS-04 50 29 0 20 0 0 0 80 20 10
2017 AS-05 45 46 9 0 0 0 0 91 0 11
2014 AS 49 40 6 6 0 0 0 89 6 139
2014 AS-01 52 36 5 7 0 0 0 89 7 44
2014 AS-02 47 42 8 3 0 0 0 89 3 36
2014 AS-03 57 33 10 0 0 0 0 90 0 21
2014 AS-05 47 43 4 5 0 0 0 90 5 19
2011 AS 31 44 8 12 4 0 0 76 16 185
2011 AS-01 38 40 8 14 0 0 0 78 14 50
2011 AS-02 35 39 7 15 4 0 0 74 19 54
2011 AS-03 27 50 13 7 3 0 0 77 10 30
2011 AS-04 31 31 0 19 19 0 0 63 38 16
2011 AS-06 7 73 0 13 7 0 0 80 20 15
2008 AS 46 41 3 8 1 0 1 88 9 145
2008 AS-01 48 41 5 5 2 0 0 89 7 44
2008 AS-02 38 44 3 15 0 0 0 82 15 39
2008 AS-03 52 44 0 0 0 0 4 100 0 25
2008 AS-05 57 29 0 14 0 0 0 86 14 14
2008 AS-06 50 40 0 10 0 0 0 90 10 10

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 54 28 9 8 0 0 0 83 8 149
2019 AS-01 55 29 11 5 0 0 0 84 5 38
2019 AS-02 53 35 5 8 0 0 0 88 8 40
2019 AS-03 57 30 13 0 0 0 0 87 0 23
2019 AS-04 64 9 9 18 0 0 0 73 18 11
2019 AS-05 48 30 13 9 0 0 0 78 9 23
2017 AS 55 30 11 4 1 0 0 85 4 109
2017 AS-01 58 32 6 3 0 0 0 91 3 31
2017 AS-02 40 43 17 0 0 0 0 83 0 32
2017 AS-03 74 13 0 7 6 0 0 87 13 15
2017 AS-04 59 20 20 0 0 0 0 80 0 10
2017 AS-05 73 9 0 18 0 0 0 82 18 11
2014 AS 54 22 6 16 2 0 0 76 18 139
2014 AS-01 55 23 7 16 0 0 0 77 16 44
2014 AS-02 61 17 8 14 0 0 0 78 14 36
2014 AS-03 52 19 5 24 0 0 0 71 24 21
2014 AS-05 43 38 4 4 11 0 0 80 15 19
2011 AS 52 28 6 11 3 0 0 81 14 185
2011 AS-01 50 24 12 10 4 0 0 74 14 50
2011 AS-02 48 39 4 6 4 0 0 87 9 54
2011 AS-03 47 30 7 17 0 0 0 77 17 30
2011 AS-04 63 25 0 13 0 0 0 88 13 16
2011 AS-06 60 13 7 20 0 0 0 73 20 15
2008 AS 49 30 5 10 5 0 1 80 15 145
2008 AS-01 52 27 7 9 5 0 0 80 14 44
2008 AS-02 41 38 3 13 3 0 3 82 16 39
2008 AS-03 40 28 8 16 8 0 0 68 24 25
2008 AS-05 50 29 7 14 0 0 0 79 14 14
2008 AS-06 70 20 0 0 10 0 0 90 10 10

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 53 30 9 5 3 0 0 83 8 150
2019 AS-01 53 32 11 5 0 0 0 84 5 38
2019 AS-02 55 25 13 5 3 0 0 80 8 40
2019 AS-03 46 42 4 4 4 0 0 88 8 24
2019 AS-04 64 9 9 9 9 0 0 73 18 11
2019 AS-05 43 48 4 0 4 0 0 91 4 23
2017 AS 49 35 7 4 5 0 0 84 9 109
2017 AS-01 58 32 3 6 0 0 0 90 6 31
2017 AS-02 32 43 16 6 3 0 0 76 9 32
2017 AS-03 54 19 7 0 20 0 0 73 20 15
2017 AS-04 70 10 0 10 10 0 0 80 20 10
2017 AS-05 54 46 0 0 0 0 0 100 0 11
2014 AS 51 29 7 8 5 0 0 80 13 139
2014 AS-01 60 31 0 5 5 0 0 91 9 44
2014 AS-02 45 19 14 17 6 0 0 64 22 36
2014 AS-03 52 38 5 5 0 0 0 90 5 21
2014 AS-05 54 26 15 0 5 0 0 80 5 19
2011 AS 40 39 8 8 5 0 0 79 13 185
2011 AS-01 36 48 12 4 0 0 0 84 4 50
2011 AS-02 37 41 2 11 9 0 0 78 20 54
2011 AS-03 30 40 13 13 3 0 0 70 17 30
2011 AS-04 56 25 13 6 0 0 0 81 6 16
2011 AS-06 47 27 13 7 7 0 0 73 13 15

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 29 41 14 9 6 0 0 71 15 150
2019 AS-01 26 39 18 11 5 0 0 66 16 38
2019 AS-02 20 40 13 18 10 0 0 60 28 40
2019 AS-03 38 38 8 8 8 0 0 75 17 24
2019 AS-04 36 36 18 0 9 0 0 73 9 11
2019 AS-05 30 52 13 4 0 0 0 83 4 23
2018 AS 27 42 9 13 7 1 1 71 20 153
2018 AS-01 14 48 14 14 5 2 2 65 20 42
2018 AS-02 33 28 12 19 9 0 0 60 28 43
2018 AS-03 21 53 5 11 11 0 0 74 21 19
2018 AS-04 24 52 5 10 10 0 0 76 19 21
2018 AS-05 47 47 0 7 0 0 0 93 7 15
2017 AS 41 33 9 11 4 0 2 76 15 109
2017 AS-01 38 39 3 13 3 0 3 80 17 31
2017 AS-02 32 34 15 15 3 0 0 66 19 32
2017 AS-03 60 13 6 13 7 0 0 74 20 15
2017 AS-04 50 29 0 10 10 0 0 80 20 10
2017 AS-05 45 37 18 0 0 0 0 82 0 11
2014 AS 35 35 16 12 2 0 0 71 14 139
2014 AS-01 37 34 16 9 5 0 0 71 14 44
2014 AS-02 33 39 11 14 3 0 0 72 17 36
2014 AS-03 38 33 10 19 0 0 0 71 19 21
2014 AS-05 32 42 20 5 0 0 0 74 5 19
2011 AS 24 39 16 15 4 0 1 64 20 185
2011 AS-01 22 40 22 16 0 0 0 62 16 50
2011 AS-02 17 43 17 13 9 0 2 60 23 54
2011 AS-03 23 37 17 20 3 0 0 60 23 30
2011 AS-04 25 44 6 6 13 0 6 73 20 16
2011 AS-06 33 33 13 20 0 0 0 67 20 15
2008 AS 31 39 14 7 7 1 1 71 14 145
2008 AS-01 18 41 20 7 11 2 0 60 19 44
2008 AS-02 41 36 10 5 5 0 3 79 11 39
2008 AS-03 40 32 20 4 0 0 4 75 4 25
2008 AS-05 36 36 0 21 7 0 0 71 29 14
2008 AS-06 30 50 10 0 10 0 0 80 10 10

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 52 32 9 3 4 0 0 83 7 149
2019 AS-01 42 42 8 3 5 0 0 84 8 38
2019 AS-02 51 31 8 8 3 0 0 82 10 39
2019 AS-03 54 25 17 0 4 0 0 79 4 24
2019 AS-04 64 27 0 0 9 0 0 91 9 11
2019 AS-05 52 30 9 4 4 0 0 83 9 23
2017 AS 59 23 9 4 5 0 0 82 8 109
2017 AS-01 65 22 13 0 0 0 0 87 0 31
2017 AS-02 51 18 15 6 9 0 0 69 16 32
2017 AS-03 66 13 0 7 13 0 0 80 20 15
2017 AS-04 50 39 0 10 0 0 0 90 10 10
2017 AS-05 54 46 0 0 0 0 0 100 0 11
2014 AS 53 32 9 5 1 0 0 85 6 139
2014 AS-01 55 31 9 5 0 0 0 86 5 44
2014 AS-02 50 30 8 8 3 0 0 81 11 36
2014 AS-03 62 24 5 10 0 0 0 86 10 21
2014 AS-05 48 31 20 0 0 0 0 80 0 19

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 54 30 7 3 6 0 0 83 9 149
2019 AS-01 57 24 5 5 8 0 0 81 14 37
2019 AS-02 45 35 8 3 10 0 0 80 13 40
2019 AS-03 46 42 4 0 8 0 0 88 8 24
2019 AS-04 45 36 9 9 0 0 0 82 9 11
2019 AS-05 70 17 9 4 0 0 0 87 4 23
2018 AS 55 30 5 5 3 1 1 86 9 152
2018 AS-01 48 40 5 5 0 2 0 90 5 42
2018 AS-02 60 21 7 5 7 0 0 81 12 42
2018 AS-03 37 47 5 11 0 0 0 84 11 19
2018 AS-04 67 19 5 0 5 0 5 90 5 21
2018 AS-05 67 20 0 13 0 0 0 87 13 15
2017 AS 56 28 7 4 3 0 2 86 7 107
2017 AS-01 58 29 3 3 0 0 6 93 3 31
2017 AS-02 43 32 13 6 6 0 0 75 13 31
2017 AS-03 71 22 0 0 7 0 0 93 7 14
2017 AS-04 61 19 10 10 0 0 0 80 10 10
2017 AS-05 73 18 9 0 0 0 0 91 0 11
2014 AS 52 26 7 9 4 0 1 79 14 139
2014 AS-01 46 36 7 9 0 0 2 84 9 44
2014 AS-02 50 28 0 14 5 0 3 80 20 36
2014 AS-03 62 10 19 0 10 0 0 71 10 21
2014 AS-05 58 32 4 5 0 0 0 90 5 19
2011 AS 39 35 10 11 3 0 2 76 14 185
2011 AS-01 34 44 6 8 2 0 6 83 11 50
2011 AS-02 35 41 13 7 2 0 2 77 9 54
2011 AS-03 33 33 20 10 3 0 0 67 13 30
2011 AS-04 56 19 0 19 6 0 0 75 25 16
2011 AS-06 40 40 7 13 0 0 0 80 13 15

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 35 39 13 8 6 0 0 73 14 150
2019 AS-01 39 24 18 11 8 0 0 63 18 38
2019 AS-02 28 48 18 5 3 0 0 75 8 40
2019 AS-03 33 42 8 8 8 0 0 75 17 24
2019 AS-04 45 45 0 0 9 0 0 91 9 11
2019 AS-05 30 48 13 0 9 0 0 78 9 23
2018 AS 35 36 12 10 8 0 0 71 18 153
2018 AS-01 26 50 7 10 7 0 0 76 17 42
2018 AS-02 30 28 23 14 5 0 0 58 19 43
2018 AS-03 26 37 11 11 16 0 0 63 26 19
2018 AS-04 52 33 5 5 5 0 0 86 10 21
2018 AS-05 53 20 7 13 7 0 0 73 20 15
2017 AS 42 33 15 7 4 0 0 74 11 109
2017 AS-01 39 32 10 19 0 0 0 71 19 31
2017 AS-02 33 37 21 6 3 0 0 70 9 32
2017 AS-03 47 40 7 0 7 0 0 87 7 15
2017 AS-04 30 39 20 0 10 0 0 70 10 10
2017 AS-05 63 18 18 0 0 0 0 82 0 11
2014 AS 38 39 11 6 6 0 0 77 12 138
2014 AS-01 35 40 9 12 5 0 0 75 16 43
2014 AS-02 33 33 19 5 8 0 0 67 14 36
2014 AS-03 43 38 5 5 10 0 0 81 14 21
2014 AS-05 38 47 10 0 5 0 0 85 5 19
2011 AS 29 39 15 10 6 0 0 68 17 185
2011 AS-01 26 38 22 10 4 0 0 64 14 50
2011 AS-02 20 50 11 13 6 0 0 70 19 54
2011 AS-03 43 27 13 7 10 0 0 70 17 30
2011 AS-04 31 50 6 6 6 0 0 81 13 16
2011 AS-06 27 27 20 20 7 0 0 53 27 15
2008 AS 38 42 8 6 4 1 1 81 11 143
2008 AS-01 26 49 7 12 7 0 0 74 19 43
2008 AS-02 46 38 8 5 3 0 0 85 8 39
2008 AS-03 40 32 16 4 0 4 4 78 4 25
2008 AS-05 57 29 0 7 7 0 0 86 14 14
2008 AS-06 50 50 0 0 0 0 0 100 0 10

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 37 34 18 4 7 0 0 71 11 150
2019 AS-01 47 29 13 3 8 0 0 76 11 38
2019 AS-02 25 35 25 8 8 0 0 60 15 40
2019 AS-03 29 38 17 4 13 0 0 67 17 24
2019 AS-04 45 36 9 0 9 0 0 82 9 11
2019 AS-05 35 48 9 4 4 0 0 83 9 23
2018 AS 41 29 12 8 8 0 1 72 17 153
2018 AS-01 31 40 17 5 5 0 2 73 10 42
2018 AS-02 37 23 19 9 9 0 2 62 19 43
2018 AS-03 32 37 5 16 11 0 0 68 26 19
2018 AS-04 57 14 10 10 10 0 0 71 19 21
2018 AS-05 53 33 0 7 7 0 0 87 13 15
2017 AS 43 34 8 9 5 0 1 78 14 109
2017 AS-01 42 36 9 10 3 0 0 78 13 31
2017 AS-02 35 43 9 9 3 0 0 78 12 32
2017 AS-03 34 33 7 13 7 0 7 71 22 15
2017 AS-04 40 29 10 10 10 0 0 70 20 10
2017 AS-05 73 9 9 9 0 0 0 82 9 11
2014 AS 39 33 13 9 6 0 0 72 15 139
2014 AS-01 48 29 14 7 2 0 0 77 9 44
2014 AS-02 28 45 11 14 3 0 0 72 17 36
2014 AS-03 33 33 14 10 10 0 0 67 19 21
2014 AS-05 54 27 9 5 5 0 0 80 11 19
2011 AS 29 34 15 14 9 0 0 63 22 184
2011 AS-01 38 36 18 6 2 0 0 74 8 50
2011 AS-02 19 38 17 15 11 0 0 57 26 53
2011 AS-03 27 23 17 27 7 0 0 50 33 30
2011 AS-04 31 44 0 0 25 0 0 75 25 16
2011 AS-06 20 27 20 20 13 0 0 47 33 15

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 26 38 15 12 9 0 0 64 21 149
2019 AS-01 42 37 5 11 5 0 0 79 16 38
2019 AS-02 15 44 21 8 13 0 0 59 21 39
2019 AS-03 17 33 21 17 13 0 0 50 29 24
2019 AS-04 36 18 27 9 9 0 0 55 18 11
2019 AS-05 26 48 9 9 9 0 0 74 17 23
2018 AS 28 38 13 11 9 1 0 66 21 152
2018 AS-01 21 36 26 10 5 2 0 59 15 42
2018 AS-02 30 42 12 5 12 0 0 72 16 43
2018 AS-03 16 47 5 16 16 0 0 63 32 19
2018 AS-04 45 20 5 20 10 0 0 65 30 20
2018 AS-05 33 40 0 20 7 0 0 73 27 15
2017 AS 31 38 11 16 4 0 0 69 20 108
2017 AS-01 36 29 9 19 6 0 0 65 26 31
2017 AS-02 23 46 12 16 3 0 0 69 19 32
2017 AS-03 20 40 13 20 6 0 0 60 26 15
2017 AS-04 40 29 10 20 0 0 0 70 20 10
2017 AS-05 45 37 18 0 0 0 0 82 0 11

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 41 37 14 5 3 0 0 78 8 147
2019 AS-01 41 41 11 3 5 0 0 81 8 37
2019 AS-02 36 38 23 0 3 0 0 74 3 39
2019 AS-03 43 35 9 9 4 0 0 78 13 23
2019 AS-04 55 36 0 9 0 0 0 91 9 11
2019 AS-05 39 35 17 9 0 0 0 74 9 23
2018 AS 43 42 7 5 2 1 0 86 7 153
2018 AS-01 33 50 7 7 0 2 0 85 7 42
2018 AS-02 47 35 12 5 2 0 0 81 7 43
2018 AS-03 37 53 0 11 0 0 0 89 11 19
2018 AS-04 67 29 0 5 0 0 0 95 5 21
2018 AS-05 40 53 7 0 0 0 0 93 0 15
2017 AS 45 38 9 6 2 1 0 83 7 109
2017 AS-01 46 35 6 13 0 0 0 81 13 31
2017 AS-02 33 46 15 3 3 0 0 78 6 32
2017 AS-03 60 20 7 0 6 7 0 86 7 15
2017 AS-04 20 80 0 0 0 0 0 100 0 10
2017 AS-05 73 9 9 9 0 0 0 82 9 11
2014 AS 54 33 9 3 1 1 0 88 4 139
2014 AS-01 53 36 7 5 0 0 0 89 5 44
2014 AS-02 50 30 14 3 0 3 0 83 3 36
2014 AS-03 67 29 5 0 0 0 0 95 0 21
2014 AS-05 59 26 10 0 5 0 0 85 5 19
2011 AS 42 38 12 7 2 0 0 80 8 183
2011 AS-01 42 42 12 4 0 0 0 84 4 50
2011 AS-02 34 42 11 9 4 0 0 75 13 53
2011 AS-03 37 40 13 7 3 0 0 77 10 30
2011 AS-04 53 33 7 7 0 0 0 87 7 15
2011 AS-06 27 40 27 7 0 0 0 67 7 15
2008 AS 46 39 6 4 4 0 1 85 8 144
2008 AS-01 50 39 7 0 5 0 0 89 5 44
2008 AS-02 41 44 8 3 5 0 0 85 8 39
2008 AS-03 44 32 12 8 0 0 4 79 8 25
2008 AS-05 50 36 0 7 7 0 0 86 14 14
2008 AS-06 80 20 0 0 0 0 0 100 0 10

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 32 31 19 9 8 0 0 63 17 150
2019 AS-01 45 21 16 8 11 0 0 66 18 38
2019 AS-02 23 33 28 8 10 0 0 55 18 40
2019 AS-03 29 25 17 17 13 0 0 54 29 24
2019 AS-04 45 36 0 18 0 0 0 82 18 11
2019 AS-05 22 48 22 4 4 0 0 70 9 23
2018 AS 41 26 13 13 7 1 0 67 20 153
2018 AS-01 33 31 19 10 5 2 0 66 15 42
2018 AS-02 37 28 14 12 9 0 0 65 21 43
2018 AS-03 26 32 11 21 11 0 0 58 32 19
2018 AS-04 57 14 10 14 5 0 0 71 19 21
2018 AS-05 60 20 7 13 0 0 0 80 13 15
2017 AS 44 29 12 7 6 0 2 75 13 108
2017 AS-01 40 34 10 7 3 0 7 79 11 30
2017 AS-02 39 31 12 12 6 0 0 69 19 32
2017 AS-03 47 26 13 0 13 0 0 73 13 15
2017 AS-04 30 50 10 0 10 0 0 80 10 10
2017 AS-05 63 18 9 9 0 0 0 82 9 11

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 43 35 14 5 3 0 0 78 8 150
2019 AS-01 50 26 13 8 3 0 0 76 11 38
2019 AS-02 33 53 8 5 3 0 0 85 8 40
2019 AS-03 50 25 21 0 4 0 0 75 4 24
2019 AS-04 45 45 0 9 0 0 0 91 9 11
2019 AS-05 39 35 17 4 4 0 0 74 9 23
2018 AS 48 27 16 7 3 0 0 75 10 153
2018 AS-01 38 26 24 10 2 0 0 64 12 42
2018 AS-02 33 28 28 9 2 0 0 60 12 43
2018 AS-03 58 32 5 0 5 0 0 89 5 19
2018 AS-04 81 14 0 0 5 0 0 95 5 21
2018 AS-05 60 27 7 7 0 0 0 87 7 15
2017 AS 57 32 7 4 0 0 0 89 4 109
2017 AS-01 48 39 10 3 0 0 0 87 3 31
2017 AS-02 48 37 9 6 0 0 0 85 6 32
2017 AS-03 60 34 7 0 0 0 0 93 0 15
2017 AS-04 80 20 0 0 0 0 0 100 0 10
2017 AS-05 73 27 0 0 0 0 0 100 0 11
2014 AS 65 25 9 1 0 0 0 89 1 139
2014 AS-01 64 25 11 0 0 0 0 89 0 44
2014 AS-02 58 22 14 5 0 0 0 81 5 36
2014 AS-03 71 24 5 0 0 0 0 95 0 21
2014 AS-05 63 32 4 0 0 0 0 96 0 19
2011 AS 57 33 8 2 0 0 1 90 2 185
2011 AS-01 56 32 8 2 0 0 2 90 2 50
2011 AS-02 56 37 6 2 0 0 0 93 2 54
2011 AS-03 57 30 10 3 0 0 0 87 3 30
2011 AS-04 56 38 6 0 0 0 0 94 0 16
2011 AS-06 60 27 13 0 0 0 0 87 0 15

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 35 37 14 6 8 0 0 72 14 149
2019 AS-01 43 27 14 8 8 0 0 70 16 37
2019 AS-02 25 43 15 8 10 0 0 68 18 40
2019 AS-03 25 29 25 8 13 0 0 54 21 24
2019 AS-04 45 45 0 0 9 0 0 91 9 11
2019 AS-05 35 52 9 0 4 0 0 87 4 23
2018 AS 32 40 13 7 7 0 1 73 15 151
2018 AS-01 29 37 17 7 7 0 2 68 15 41
2018 AS-02 26 47 7 14 7 0 0 72 21 43
2018 AS-03 28 39 22 6 6 0 0 67 11 18
2018 AS-04 52 29 10 0 10 0 0 81 10 21
2018 AS-05 40 33 20 0 7 0 0 73 7 15
2017 AS 43 32 10 8 6 0 1 76 14 109
2017 AS-01 51 29 0 9 6 0 3 84 16 31
2017 AS-02 29 40 12 9 9 0 0 69 19 32
2017 AS-03 53 13 20 13 0 0 0 66 13 15
2017 AS-04 30 50 0 10 10 0 0 80 20 10
2017 AS-05 63 18 18 0 0 0 0 82 0 11
2014 AS 34 38 12 8 8 0 0 72 16 139
2014 AS-01 36 41 11 5 7 0 0 77 11 44
2014 AS-02 25 39 14 14 8 0 0 64 22 36
2014 AS-03 33 38 10 10 10 0 0 71 19 21
2014 AS-05 42 43 10 0 5 0 0 85 5 19
2011 AS 29 44 12 8 7 0 0 73 15 184
2011 AS-01 30 44 14 10 2 0 0 74 12 50
2011 AS-02 26 45 11 8 9 0 0 72 17 53
2011 AS-03 20 60 7 10 3 0 0 80 13 30
2011 AS-04 31 38 13 6 13 0 0 69 19 16
2011 AS-06 20 33 20 7 20 0 0 53 27 15

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 37 38 15 4 5 0 0 75 9 149
2019 AS-01 42 34 13 5 5 0 0 76 11 38
2019 AS-02 31 33 26 8 3 0 0 64 10 39
2019 AS-03 25 46 13 4 13 0 0 71 17 24
2019 AS-04 36 55 0 0 9 0 0 91 9 11
2019 AS-05 35 48 13 0 4 0 0 83 4 23
2018 AS 43 32 12 7 6 0 1 75 13 152
2018 AS-01 40 29 21 5 2 0 2 71 7 42
2018 AS-02 42 33 7 14 5 0 0 74 19 43
2018 AS-03 39 44 0 6 11 0 0 83 17 18
2018 AS-04 52 24 10 5 10 0 0 76 14 21
2018 AS-05 40 40 13 0 7 0 0 80 7 15
2017 AS 49 25 15 8 2 0 1 75 10 109
2017 AS-01 45 32 10 10 0 0 3 80 10 31
2017 AS-02 39 27 25 6 3 0 0 66 9 32
2017 AS-03 53 20 7 20 0 0 0 73 20 15
2017 AS-04 59 20 10 0 10 0 0 80 10 10
2017 AS-05 63 18 18 0 0 0 0 82 0 11
2014 AS 40 35 11 9 3 1 0 76 12 139
2014 AS-01 39 36 16 7 2 0 0 75 9 44
2014 AS-02 39 30 14 17 0 0 0 69 17 36
2014 AS-03 43 43 0 10 0 5 0 90 10 21
2014 AS-05 47 38 10 0 5 0 0 85 5 19

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 36 38 14 5 6 0 0 74 12 146
2019 AS-01 47 37 8 0 8 0 0 84 8 38
2019 AS-02 31 28 21 13 8 0 0 59 21 39
2019 AS-03 30 48 13 0 9 0 0 78 9 23
2019 AS-04 36 55 9 0 0 0 0 91 0 11
2019 AS-05 27 45 23 0 5 0 0 73 5 22
2018 AS 40 34 11 9 5 0 1 75 14 151
2018 AS-01 32 46 15 7 0 0 0 78 7 41
2018 AS-02 38 24 17 14 7 0 0 62 21 42
2018 AS-03 37 47 0 5 11 0 0 84 16 19
2018 AS-04 57 19 5 10 5 0 5 80 15 21
2018 AS-05 47 33 13 0 7 0 0 80 7 15
2017 AS 49 31 9 9 2 0 0 80 11 109
2017 AS-01 52 35 3 6 3 0 0 87 10 31
2017 AS-02 29 37 19 12 3 0 0 66 15 32
2017 AS-03 66 27 0 7 0 0 0 93 7 15
2017 AS-04 40 39 0 20 0 0 0 80 20 10
2017 AS-05 63 18 9 9 0 0 0 82 9 11
2014 AS 42 35 11 7 5 0 0 77 12 139
2014 AS-01 39 41 9 7 5 0 0 80 11 44
2014 AS-02 42 31 14 8 5 0 0 72 14 36
2014 AS-03 52 38 0 10 0 0 0 90 10 21
2014 AS-05 43 27 20 11 0 0 0 70 11 19
2011 AS 32 41 12 9 5 0 1 73 14 185
2011 AS-01 38 38 14 8 0 0 2 78 8 50
2011 AS-02 26 46 17 4 7 0 0 72 11 54
2011 AS-03 33 43 7 17 0 0 0 77 17 30
2011 AS-04 31 31 6 13 19 0 0 63 31 16
2011 AS-06 13 60 7 13 7 0 0 73 20 15

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 37 44 9 7 3 0 0 81 11 150
2019 AS-01 45 37 5 8 5 0 0 82 13 38
2019 AS-02 28 58 8 5 3 0 0 85 8 40
2019 AS-03 42 29 21 8 0 0 0 71 8 24
2019 AS-04 45 36 9 0 9 0 0 82 9 11
2019 AS-05 26 52 9 9 4 0 0 78 13 23
2018 AS 37 39 12 7 5 0 0 76 12 153
2018 AS-01 31 38 14 10 7 0 0 69 17 42
2018 AS-02 33 35 21 9 2 0 0 67 12 43
2018 AS-03 37 42 11 0 11 0 0 79 11 19
2018 AS-04 48 43 0 10 0 0 0 90 10 21
2018 AS-05 53 33 7 0 7 0 0 87 7 15
2017 AS 48 35 11 5 1 0 0 83 6 109
2017 AS-01 45 32 10 9 3 0 0 78 13 31
2017 AS-02 39 43 12 6 0 0 0 82 6 32
2017 AS-03 53 34 7 7 0 0 0 87 7 15
2017 AS-04 49 41 10 0 0 0 0 90 0 10
2017 AS-05 63 27 9 0 0 0 0 91 0 11
2014 AS 40 41 11 5 3 0 0 81 8 139
2014 AS-01 41 36 11 7 5 0 0 77 11 44
2014 AS-02 33 39 14 11 3 0 0 72 14 36
2014 AS-03 52 33 10 0 5 0 0 86 5 21
2014 AS-05 27 63 10 0 0 0 0 90 0 19
2011 AS 32 43 12 9 3 0 0 76 12 185
2011 AS-01 34 38 18 10 0 0 0 72 10 50
2011 AS-02 22 56 13 6 4 0 0 78 9 54
2011 AS-03 37 40 7 10 7 0 0 77 17 30
2011 AS-04 44 38 0 13 6 0 0 81 19 16
2011 AS-06 33 27 27 13 0 0 0 60 13 15
2008 AS 42 43 6 4 4 1 1 86 8 144
2008 AS-01 34 43 5 9 9 0 0 77 18 44
2008 AS-02 44 49 0 5 3 0 0 92 8 39
2008 AS-03 44 40 8 0 0 4 4 91 0 25
2008 AS-05 64 29 0 0 7 0 0 93 7 14
2008 AS-06 50 50 0 0 0 0 0 100 0 10

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 45 35 12 5 3 0 0 80 8 150
2019 AS-01 66 21 8 0 5 0 0 87 5 38
2019 AS-02 45 38 13 3 3 0 0 83 5 40
2019 AS-03 42 38 17 0 4 0 0 79 4 24
2019 AS-04 0 73 18 0 9 0 0 73 9 11
2019 AS-05 43 26 17 13 0 0 0 70 13 23
2018 AS 48 29 16 5 2 0 0 76 7 153
2018 AS-01 60 24 17 0 0 0 0 83 0 42
2018 AS-02 49 28 16 7 0 0 0 77 7 43
2018 AS-03 53 26 16 5 0 0 0 79 5 19
2018 AS-04 43 29 19 0 10 0 0 71 10 21
2018 AS-05 40 33 20 7 0 0 0 73 7 15
2017 AS 43 41 11 4 1 0 0 84 5 109
2017 AS-01 58 32 6 3 0 0 0 91 3 31
2017 AS-02 41 37 15 6 0 0 0 78 6 32
2017 AS-03 34 53 7 7 0 0 0 87 7 15
2017 AS-04 20 59 10 0 10 0 0 80 10 10
2017 AS-05 54 27 18 0 0 0 0 82 0 11
2014 AS 40 35 19 6 1 0 0 74 7 139
2014 AS-01 57 27 11 5 0 0 0 84 5 44
2014 AS-02 33 47 11 8 0 0 0 81 8 36
2014 AS-03 38 29 24 10 0 0 0 67 10 21
2014 AS-05 32 32 31 4 0 0 0 64 4 19
2011 AS 30 32 24 8 7 0 0 61 15 184
2011 AS-01 46 28 20 4 2 0 0 74 6 50
2011 AS-02 26 37 22 7 7 0 0 63 15 54
2011 AS-03 20 33 27 13 7 0 0 53 20 30
2011 AS-04 19 31 38 0 13 0 0 50 13 16
2011 AS-06 20 33 27 13 7 0 0 53 20 15
2008 AS 19 30 21 18 12 1 1 49 30 145
2008 AS-01 25 32 11 18 11 2 0 58 30 44
2008 AS-02 15 23 33 18 10 0 0 38 28 39
2008 AS-03 16 48 12 8 12 0 4 67 21 25
2008 AS-05 29 21 29 7 14 0 0 50 21 14
2008 AS-06 0 10 20 50 20 0 0 10 70 10

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 20 25 35 13 6 0 1 19 45 150
2019 AS-01 13 21 34 21 8 0 3 30 35 38
2019 AS-02 23 25 33 13 8 0 0 20 48 40
2019 AS-03 21 29 38 8 0 0 4 9 52 24
2019 AS-04 18 36 27 9 9 0 0 18 55 11
2019 AS-05 30 9 48 9 4 0 0 13 39 23
2018 AS 14 31 31 14 6 1 3 21 47 152
2018 AS-01 10 37 24 10 7 2 10 19 53 41
2018 AS-02 14 26 35 19 7 0 0 26 40 43
2018 AS-03 32 32 32 0 0 0 5 0 67 19
2018 AS-04 24 14 33 29 0 0 0 29 38 21
2018 AS-05 0 53 20 20 7 0 0 27 53 15
2017 AS 16 26 37 17 2 0 3 19 43 109
2017 AS-01 6 19 45 20 0 0 10 22 28 31
2017 AS-02 22 30 32 12 3 0 0 15 52 32
2017 AS-03 27 33 27 13 0 0 0 13 60 15
2017 AS-04 10 50 20 20 0 0 0 20 60 10
2017 AS-05 18 27 27 18 8 0 0 27 46 11
2014 AS 12 32 33 14 6 0 3 21 45 139
2014 AS-01 14 27 30 18 7 0 5 26 43 44
2014 AS-02 11 31 33 19 6 0 0 25 42 36
2014 AS-03 5 48 33 5 5 0 5 10 55 21
2014 AS-05 15 27 27 16 11 0 4 28 44 19
2011 AS 15 38 28 13 4 1 1 17 54 184
2011 AS-01 12 36 20 20 8 2 2 29 50 50
2011 AS-02 11 38 38 9 2 2 0 12 50 53
2011 AS-03 17 40 33 7 0 0 3 7 59 30
2011 AS-04 25 38 25 6 6 0 0 13 63 16
2011 AS-06 33 33 27 7 0 0 0 7 67 15
2008 AS 20 40 30 7 3 1 0 10 60 145
2008 AS-01 14 36 32 14 2 2 0 16 51 44
2008 AS-02 26 49 23 0 3 0 0 3 74 39
2008 AS-03 32 32 36 0 0 0 0 0 64 25
2008 AS-05 7 36 36 7 14 0 0 21 43 14
2008 AS-06 10 40 30 20 0 0 0 20 50 10

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 31 22 23 14 7 1 1 21 54 149
2019 AS-01 29 21 18 21 5 0 5 28 53 38
2019 AS-02 38 18 35 3 8 0 0 10 55 40
2019 AS-03 26 30 17 13 9 4 0 23 59 23
2019 AS-04 36 18 18 9 9 9 0 20 60 11
2019 AS-05 30 22 17 26 4 0 0 30 52 23
2018 AS 17 24 31 15 9 1 2 25 43 152
2018 AS-01 12 27 37 12 5 2 5 18 42 41
2018 AS-02 16 28 28 14 14 0 0 28 44 43
2018 AS-03 37 11 11 21 11 5 5 35 53 19
2018 AS-04 19 24 33 14 10 0 0 24 43 21
2018 AS-05 7 27 33 27 7 0 0 33 33 15
2017 AS 20 26 30 13 8 2 2 22 47 108
2017 AS-01 7 23 34 23 3 3 7 29 33 30
2017 AS-02 31 35 25 0 9 0 0 9 66 32
2017 AS-03 20 33 27 13 7 0 0 20 53 15
2017 AS-04 20 19 20 30 10 0 0 40 39 10
2017 AS-05 18 18 27 18 18 0 0 36 37 11
2014 AS 15 25 30 17 7 1 4 26 42 139
2014 AS-01 7 23 32 18 9 0 11 31 33 44
2014 AS-02 30 22 28 17 3 0 0 19 53 36
2014 AS-03 19 33 33 10 5 0 0 14 52 21
2014 AS-05 5 26 21 27 16 0 4 45 33 19
2011 AS 26 29 24 12 6 1 2 19 56 185
2011 AS-01 14 30 26 14 12 0 4 27 46 50
2011 AS-02 31 24 24 13 7 0 0 20 56 54
2011 AS-03 23 53 20 3 0 0 0 3 77 30
2011 AS-04 38 19 31 6 0 6 0 7 60 16
2011 AS-06 47 20 13 20 0 0 0 20 67 15
2008 AS 21 31 28 13 6 1 1 19 52 145
2008 AS-01 18 23 25 18 14 2 0 33 42 44
2008 AS-02 28 31 23 13 3 0 3 16 61 39
2008 AS-03 20 28 40 12 0 0 0 12 48 25
2008 AS-05 7 43 36 7 7 0 0 14 50 14
2008 AS-06 30 30 20 20 0 0 0 20 60 10

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 26 30 25 11 5 1 2 17 58 149
2019 AS-01 21 26 32 13 5 0 3 19 49 38
2019 AS-02 31 36 23 3 5 3 0 8 68 39
2019 AS-03 33 33 21 8 0 0 4 9 70 24
2019 AS-04 18 9 27 27 9 0 9 40 30 11
2019 AS-05 22 35 26 13 4 0 0 17 57 23
2018 AS 26 31 23 10 5 1 3 16 60 153
2018 AS-01 31 33 29 2 2 0 2 5 66 42
2018 AS-02 28 33 19 12 7 0 2 19 62 43
2018 AS-03 26 26 32 5 0 5 5 6 59 19
2018 AS-04 33 19 24 19 5 0 0 24 52 21
2018 AS-05 20 47 7 27 0 0 0 27 67 15
2017 AS 25 32 23 15 4 0 2 19 58 108
2017 AS-01 17 30 24 20 6 0 3 27 48 30
2017 AS-02 33 40 19 6 3 0 0 9 72 32
2017 AS-03 34 33 20 13 0 0 0 13 66 15
2017 AS-04 20 30 19 20 0 0 10 22 57 10
2017 AS-05 27 9 45 18 0 0 0 18 37 11
2014 AS 30 33 20 13 3 0 2 16 64 139
2014 AS-01 25 41 18 9 2 0 5 12 69 44
2014 AS-02 33 25 25 14 3 0 0 17 58 36
2014 AS-03 43 33 19 5 0 0 0 5 76 21
2014 AS-05 16 32 16 20 11 0 4 33 51 19
2011 AS 34 28 19 10 6 0 3 17 63 185
2011 AS-01 32 16 26 14 6 0 6 21 51 50
2011 AS-02 30 31 15 9 13 0 2 23 62 54
2011 AS-03 43 33 17 7 0 0 0 7 77 30
2011 AS-04 50 38 6 6 0 0 0 6 88 16
2011 AS-06 40 13 27 13 0 0 7 14 57 15
2008 AS 26 36 23 8 3 2 1 11 64 145
2008 AS-01 18 25 30 11 9 5 2 22 46 44
2008 AS-02 33 38 15 10 0 0 3 11 74 39
2008 AS-03 28 40 32 0 0 0 0 0 68 25
2008 AS-05 14 36 29 7 7 7 0 15 54 14
2008 AS-06 40 30 20 10 0 0 0 10 70 10

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 13 17 29 28 11 0 1 39 31 149
2019 AS-01 8 8 29 39 13 0 3 54 16 38
2019 AS-02 8 23 30 30 8 0 3 38 31 40
2019 AS-03 25 17 42 13 4 0 0 17 42 24
2019 AS-04 18 36 0 9 36 0 0 45 55 11
2019 AS-05 13 9 35 30 13 0 0 43 22 23
2018 AS 8 22 30 28 8 1 3 37 31 152
2018 AS-01 0 20 37 27 10 0 7 39 21 41
2018 AS-02 12 16 30 30 9 0 2 40 29 43
2018 AS-03 5 32 26 26 5 5 0 33 39 19
2018 AS-04 5 14 33 43 5 0 0 48 19 21
2018 AS-05 20 33 13 27 7 0 0 33 53 15
2017 AS 15 14 34 28 7 1 2 36 30 108
2017 AS-01 3 13 30 43 6 0 3 51 17 30
2017 AS-02 16 19 38 12 9 3 3 23 36 32
2017 AS-03 33 7 27 34 0 0 0 34 40 15
2017 AS-04 20 0 40 29 10 0 0 39 20 10
2017 AS-05 9 18 37 27 8 0 0 36 27 11
2014 AS 11 18 38 23 9 0 1 32 29 139
2014 AS-01 5 13 39 27 14 0 2 42 18 44
2014 AS-02 11 19 42 22 6 0 0 28 30 36
2014 AS-03 14 24 29 29 5 0 0 33 38 21
2014 AS-05 5 0 58 21 11 0 4 34 6 19
2011 AS 19 25 35 10 8 0 2 19 46 185
2011 AS-01 16 16 38 16 8 0 6 26 34 50
2011 AS-02 22 20 33 15 9 0 0 24 43 54
2011 AS-03 23 37 37 0 3 0 0 3 60 30
2011 AS-04 31 31 31 0 6 0 0 6 63 16
2011 AS-06 13 40 40 7 0 0 0 7 53 15
2008 AS 22 36 26 10 6 1 0 16 58 143
2008 AS-01 14 32 20 18 14 2 0 33 47 44
2008 AS-02 24 39 24 11 3 0 0 13 63 38
2008 AS-03 29 46 21 4 0 0 0 4 75 24
2008 AS-05 14 21 50 7 7 0 0 14 36 14
2008 AS-06 30 30 40 0 0 0 0 0 60 10

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 21 21 26 21 9 0 3 30 43 150
2019 AS-01 21 8 21 39 8 0 3 49 30 38
2019 AS-02 20 28 18 18 13 0 5 32 50 40
2019 AS-03 21 29 38 8 4 0 0 13 50 24
2019 AS-04 18 27 36 0 18 0 0 18 45 11
2019 AS-05 30 13 26 22 4 0 4 27 45 23
2018 AS 14 25 29 17 9 2 4 28 41 151
2018 AS-01 7 26 29 17 10 5 7 30 38 42
2018 AS-02 14 26 33 14 12 0 2 26 40 43
2018 AS-03 22 22 17 11 11 6 11 27 53 18
2018 AS-04 10 15 50 20 5 0 0 25 25 20
2018 AS-05 27 27 7 33 7 0 0 40 53 15
2017 AS 19 24 30 15 9 2 1 25 44 108
2017 AS-01 10 23 27 20 13 3 3 36 35 30
2017 AS-02 22 31 23 12 12 0 0 25 52 32
2017 AS-03 33 27 20 20 0 0 0 20 60 15
2017 AS-04 10 19 40 30 0 0 0 30 29 10
2017 AS-05 37 9 46 0 8 0 0 8 46 11
2014 AS 21 22 30 16 5 1 4 22 46 139
2014 AS-01 23 9 32 20 7 0 9 30 35 44
2014 AS-02 17 31 31 17 6 0 0 22 47 36
2014 AS-03 29 38 24 5 5 0 0 10 67 21
2014 AS-05 20 11 43 16 5 0 4 22 33 19
2011 AS 29 25 25 9 9 1 2 18 56 185
2011 AS-01 22 22 26 16 8 0 6 26 47 50
2011 AS-02 30 20 24 9 13 4 0 23 52 54
2011 AS-03 33 23 37 0 3 0 3 3 59 30
2011 AS-04 25 31 31 6 6 0 0 13 56 16
2011 AS-06 47 40 7 7 0 0 0 7 87 15
2008 AS 27 29 21 14 6 1 1 21 57 145
2008 AS-01 16 27 18 18 18 2 0 37 44 44
2008 AS-02 33 33 21 10 3 0 0 13 67 39
2008 AS-03 36 28 24 12 0 0 0 12 64 25
2008 AS-05 29 14 21 29 0 7 0 31 46 14
2008 AS-06 30 30 20 10 0 0 10 11 67 10

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 25 25 24 13 10 1 2 24 51 150
2019 AS-01 24 18 32 11 13 0 3 24 43 38
2019 AS-02 23 28 20 13 13 0 5 26 53 40
2019 AS-03 42 21 21 8 4 4 0 13 65 24
2019 AS-04 27 18 36 9 9 0 0 18 45 11
2019 AS-05 17 30 17 26 9 0 0 35 48 23
2018 AS 18 27 25 14 8 5 3 23 49 153
2018 AS-01 12 29 24 14 5 12 5 23 49 42
2018 AS-02 19 28 26 9 12 0 7 23 50 43
2018 AS-03 37 26 5 16 5 11 0 24 71 19
2018 AS-04 14 29 38 10 10 0 0 19 43 21
2018 AS-05 20 13 27 33 7 0 0 40 33 15
2017 AS 26 25 13 24 7 2 3 33 54 108
2017 AS-01 13 27 17 13 17 6 7 35 46 30
2017 AS-02 39 33 3 19 6 0 0 25 72 32
2017 AS-03 40 20 7 34 0 0 0 34 60 15
2017 AS-04 20 10 10 39 10 0 10 55 34 10
2017 AS-05 18 27 27 27 0 0 0 27 46 11
2014 AS 17 18 27 25 6 2 6 33 38 139
2014 AS-01 16 20 25 14 9 2 14 27 43 44
2014 AS-02 25 19 19 31 3 0 3 34 46 36
2014 AS-03 24 19 29 19 5 5 0 25 45 21
2014 AS-05 5 5 37 32 11 5 4 48 12 19
2011 AS 30 23 22 13 7 3 3 21 56 184
2011 AS-01 34 20 14 14 10 4 4 26 59 50
2011 AS-02 30 17 28 9 8 6 2 18 51 53
2011 AS-03 30 37 23 7 3 0 0 10 67 30
2011 AS-04 38 19 25 13 0 0 6 13 60 16
2011 AS-06 20 33 27 13 0 0 7 14 57 15
2008 AS 29 30 25 8 3 2 3 12 62 145
2008 AS-01 18 36 25 5 9 5 2 15 59 44
2008 AS-02 33 28 23 10 3 0 3 13 63 39
2008 AS-03 44 24 24 8 0 0 0 8 68 25
2008 AS-05 21 14 36 7 0 7 14 9 45 14
2008 AS-06 40 20 20 20 0 0 0 20 60 10

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 16 22 32 17 11 2 1 28 39 150
2019 AS-01 11 18 29 26 8 5 3 37 31 38
2019 AS-02 18 23 38 13 10 0 0 23 40 40
2019 AS-03 25 21 29 17 4 4 0 22 48 24
2019 AS-04 0 27 18 18 36 0 0 55 27 11
2019 AS-05 17 22 39 13 9 0 0 22 39 23
2018 AS 17 27 33 12 5 4 3 18 47 153
2018 AS-01 12 26 36 12 5 7 2 18 42 42
2018 AS-02 14 28 37 7 9 2 2 17 44 43
2018 AS-03 16 21 32 16 0 11 5 19 44 19
2018 AS-04 14 29 33 19 0 0 5 20 45 21
2018 AS-05 27 33 13 20 7 0 0 27 60 15
2017 AS 21 23 29 15 8 1 3 25 45 108
2017 AS-01 10 20 37 16 10 3 3 28 32 30
2017 AS-02 31 32 15 12 6 0 3 19 65 32
2017 AS-03 26 20 34 7 13 0 0 20 46 15
2017 AS-04 20 10 30 29 0 0 10 32 34 10
2017 AS-05 18 9 46 27 0 0 0 27 27 11
2014 AS 18 25 36 10 5 2 3 16 46 139
2014 AS-01 18 20 32 14 5 2 9 20 43 44
2014 AS-02 19 31 36 8 6 0 0 14 50 36
2014 AS-03 24 19 48 5 0 5 0 5 45 21
2014 AS-05 11 27 31 11 16 0 4 28 39 19

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 10 19 23 28 19 0 1 48 29 150
2019 AS-01 8 18 21 34 16 0 3 51 27 38
2019 AS-02 10 28 25 20 18 0 0 38 38 40
2019 AS-03 13 25 25 13 25 0 0 38 38 24
2019 AS-04 0 0 36 36 27 0 0 64 0 11
2019 AS-05 13 13 17 43 13 0 0 57 26 23
Top of Page

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 68 26 5 1 1 0 0 94 1 150
2019 AS-01 68 26 3 3 0 0 0 95 3 38
2019 AS-02 60 35 5 0 0 0 0 95 0 40
2019 AS-03 75 21 4 0 0 0 0 96 0 24
2019 AS-04 73 18 0 0 9 0 0 91 9 11
2019 AS-05 74 17 9 0 0 0 0 91 0 23
2017 AS 69 22 4 5 0 0 1 92 5 109
2017 AS-01 71 19 0 6 0 0 3 94 6 31
2017 AS-02 60 31 3 6 0 0 0 91 6 32
2017 AS-03 80 20 0 0 0 0 0 100 0 15
2017 AS-04 59 20 10 10 0 0 0 80 10 10
2017 AS-05 91 9 0 0 0 0 0 100 0 11
2014 AS 76 14 4 2 2 0 2 91 4 139
2014 AS-01 75 16 9 0 0 0 0 91 0 44
2014 AS-02 83 6 6 3 0 0 3 91 3 36
2014 AS-03 76 14 0 0 5 0 5 95 5 21
2014 AS-05 64 16 0 5 10 0 4 84 16 19
2011 AS 69 21 3 3 2 0 1 91 6 183
2011 AS-01 80 10 4 4 0 0 2 92 4 49
2011 AS-02 57 26 6 6 6 0 0 83 11 54
2011 AS-03 67 30 3 0 0 0 0 97 0 30
2011 AS-04 94 6 0 0 0 0 0 100 0 16
2011 AS-06 67 27 0 7 0 0 0 93 7 15
2008 AS 66 26 5 2 1 0 1 92 3 145
2008 AS-01 75 16 5 0 2 0 2 93 2 44
2008 AS-02 59 31 3 8 0 0 0 90 8 39
2008 AS-03 56 36 8 0 0 0 0 92 0 25
2008 AS-05 57 36 7 0 0 0 0 93 0 14
2008 AS-06 80 10 0 0 10 0 0 90 10 10

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 30 33 21 7 5 1 2 65 13 150
2019 AS-01 37 24 26 8 3 3 0 62 11 38
2019 AS-02 20 38 20 8 10 3 3 61 18 40
2019 AS-03 33 29 21 8 8 0 0 63 17 24
2019 AS-04 45 9 27 9 9 0 0 55 18 11
2019 AS-05 26 43 17 4 0 0 9 76 5 23
2018 AS 26 36 16 9 7 4 3 67 16 152
2018 AS-01 21 33 19 12 5 7 2 61 18 42
2018 AS-02 26 33 17 5 12 5 2 64 18 42
2018 AS-03 11 53 11 5 11 5 5 71 18 19
2018 AS-04 29 29 29 10 5 0 0 57 14 21
2018 AS-05 47 27 7 13 0 0 7 79 14 15
2017 AS 40 28 11 15 2 4 1 71 17 109
2017 AS-01 45 23 6 10 3 9 3 78 15 31
2017 AS-02 26 43 12 15 3 0 0 69 19 32
2017 AS-03 47 27 13 13 0 0 0 74 13 15
2017 AS-04 40 19 10 30 0 0 0 59 30 10
2017 AS-05 54 9 9 27 0 0 0 63 27 11
2014 AS 43 27 12 6 7 3 3 73 14 139
2014 AS-01 52 18 14 9 5 0 2 72 14 44
2014 AS-02 31 36 17 11 3 3 0 69 14 36
2014 AS-03 48 33 10 0 0 5 5 89 0 21
2014 AS-05 38 27 10 0 5 11 10 81 7 19

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 50 31 9 5 5 1 0 82 9 150
2019 AS-01 61 26 5 3 5 0 0 87 8 38
2019 AS-02 48 28 13 5 5 3 0 77 10 40
2019 AS-03 46 29 13 4 8 0 0 75 13 24
2019 AS-04 45 45 0 0 9 0 0 91 9 11
2019 AS-05 43 43 9 4 0 0 0 87 4 23
2018 AS 43 33 9 7 7 0 0 76 15 151
2018 AS-01 49 29 7 12 2 0 0 78 15 41
2018 AS-02 37 40 9 2 12 0 0 77 14 43
2018 AS-03 28 39 11 11 11 0 0 67 22 18
2018 AS-04 43 24 10 10 14 0 0 67 24 21
2018 AS-05 53 33 13 0 0 0 0 87 0 15
2017 AS 56 22 9 10 2 0 1 79 12 109
2017 AS-01 59 25 6 3 3 0 3 87 7 31
2017 AS-02 42 27 12 15 3 0 0 69 19 32
2017 AS-03 73 13 0 13 0 0 0 87 13 15
2017 AS-04 50 19 20 10 0 0 0 70 10 10
2017 AS-05 54 27 9 9 0 0 0 82 9 11
2014 AS 48 32 10 6 3 1 1 81 9 139
2014 AS-01 50 29 11 9 0 0 0 80 9 44
2014 AS-02 45 36 17 3 0 0 0 81 3 36
2014 AS-03 57 29 0 10 0 5 0 90 10 21
2014 AS-05 47 38 5 5 0 0 4 89 6 19

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 54 31 9 3 3 0 0 85 6 150
2019 AS-01 63 29 3 3 3 0 0 92 5 38
2019 AS-02 45 38 10 5 3 0 0 83 8 40
2019 AS-03 50 25 8 8 8 0 0 75 17 24
2019 AS-04 55 36 9 0 0 0 0 91 0 11
2019 AS-05 61 35 4 0 0 0 0 96 0 23
2018 AS 49 37 4 8 2 0 0 86 10 153
2018 AS-01 48 40 5 7 0 0 0 88 7 42
2018 AS-02 51 30 7 7 5 0 0 81 12 43
2018 AS-03 47 47 0 5 0 0 0 95 5 19
2018 AS-04 38 43 0 14 5 0 0 81 19 21
2018 AS-05 53 33 7 7 0 0 0 87 7 15
2017 AS 56 31 7 4 2 0 0 87 5 109
2017 AS-01 48 39 3 3 6 0 0 87 9 31
2017 AS-02 48 37 12 3 0 0 0 85 3 32
2017 AS-03 73 20 7 0 0 0 0 93 0 15
2017 AS-04 50 29 10 10 0 0 0 80 10 10
2017 AS-05 63 27 0 9 0 0 0 91 9 11
2014 AS 45 40 8 4 3 0 1 85 7 138
2014 AS-01 53 30 9 2 5 0 0 84 7 43
2014 AS-02 31 55 3 8 3 0 0 86 11 36
2014 AS-03 52 38 10 0 0 0 0 90 0 21
2014 AS-05 53 38 5 0 0 0 4 94 0 19

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 49 33 11 2 4 1 1 83 6 149
2019 AS-01 55 32 11 0 3 0 0 87 3 38
2019 AS-02 44 28 13 5 5 3 3 76 11 39
2019 AS-03 46 25 17 0 13 0 0 71 13 24
2019 AS-04 45 45 9 0 0 0 0 91 0 11
2019 AS-05 48 48 0 4 0 0 0 96 4 23
2018 AS 44 33 12 5 3 2 0 79 9 153
2018 AS-01 36 48 7 2 5 2 0 85 7 42
2018 AS-02 42 30 16 5 5 2 0 74 10 43
2018 AS-03 42 26 16 16 0 0 0 68 16 19
2018 AS-04 52 19 19 5 5 0 0 71 10 21
2018 AS-05 53 33 7 7 0 0 0 87 7 15
Top of Page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 59 23 12 3 1 0 1 84 4 150
2019 AS-01 63 26 3 5 3 0 0 89 8 38
2019 AS-02 53 23 18 5 0 0 3 77 5 40
2019 AS-03 46 29 17 0 4 0 4 78 4 24
2019 AS-04 64 18 18 0 0 0 0 82 0 11
2019 AS-05 61 30 9 0 0 0 0 91 0 23

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 51 27 12 5 4 1 1 79 9 150
2019 AS-01 66 18 8 5 3 0 0 84 8 38
2019 AS-02 45 33 15 0 5 3 0 79 5 40
2019 AS-03 46 25 8 8 8 0 4 74 17 24
2019 AS-04 45 27 9 9 9 0 0 73 18 11
2019 AS-05 48 30 17 4 0 0 0 78 4 23
2018 AS 47 30 10 8 4 1 1 78 12 152
2018 AS-01 43 33 14 5 2 0 2 78 7 42
2018 AS-02 49 26 16 5 5 0 0 74 9 43
2018 AS-03 44 28 0 17 6 6 0 76 24 18
2018 AS-04 52 24 10 10 5 0 0 76 14 21
2018 AS-05 53 33 0 13 0 0 0 87 13 15
2017 AS 54 23 13 5 2 1 3 80 7 109
2017 AS-01 68 16 10 3 0 0 3 87 3 31
2017 AS-02 45 34 15 0 0 3 3 84 0 32
2017 AS-03 60 20 7 13 0 0 0 80 13 15
2017 AS-04 20 29 30 0 20 0 0 49 20 10
2017 AS-05 63 9 18 9 0 0 0 73 9 11
2014 AS 48 33 7 7 4 0 1 82 12 139
2014 AS-01 57 32 5 5 2 0 0 89 7 44
2014 AS-02 33 50 3 14 0 0 0 83 14 36
2014 AS-03 57 29 10 0 5 0 0 86 5 21
2014 AS-05 64 16 5 4 5 0 4 84 10 19
2011 AS 33 39 14 9 5 1 0 72 14 184
2011 AS-01 38 36 14 12 0 0 0 74 12 50
2011 AS-02 26 51 9 8 6 0 0 77 13 53
2011 AS-03 33 30 27 3 3 3 0 66 7 30
2011 AS-04 31 31 6 13 19 0 0 63 31 16
2011 AS-06 40 27 13 7 13 0 0 67 20 15
2008 AS 43 30 10 9 6 1 1 75 15 145
2008 AS-01 41 27 14 9 9 0 0 68 18 44
2008 AS-02 44 31 5 15 5 0 0 74 21 39
2008 AS-03 40 36 8 4 4 0 8 83 9 25
2008 AS-05 64 7 7 14 0 7 0 77 15 14
2008 AS-06 30 50 20 0 0 0 0 80 0 10

Question 26. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 54 23 12 2 7 2 1 79 9 150
2019 AS-01 58 21 11 0 5 5 0 83 6 38
2019 AS-02 65 15 10 3 8 0 0 80 10 40
2019 AS-03 42 29 8 4 13 0 4 74 17 24
2019 AS-04 55 9 27 0 9 0 0 64 9 11
2019 AS-05 48 35 17 0 0 0 0 83 0 23
2018 AS 52 25 13 4 5 2 1 78 9 151
2018 AS-01 52 29 12 0 2 2 2 85 3 42
2018 AS-02 51 23 16 5 5 0 0 74 9 43
2018 AS-03 50 28 6 6 6 6 0 82 12 18
2018 AS-04 50 10 20 10 5 5 0 63 16 20
2018 AS-05 53 33 0 7 7 0 0 87 13 15
2017 AS 51 26 14 6 0 2 1 79 6 109
2017 AS-01 59 25 13 3 0 0 0 84 3 31
2017 AS-02 45 34 12 0 0 6 3 86 0 32
2017 AS-03 60 20 7 13 0 0 0 80 13 15
2017 AS-04 20 41 10 29 0 0 0 61 29 10
2017 AS-05 54 9 27 9 0 0 0 63 9 11
2014 AS 51 26 12 4 3 4 1 81 7 139
2014 AS-01 61 25 5 0 0 9 0 95 0 44
2014 AS-02 50 25 14 6 6 0 0 75 11 36
2014 AS-03 48 19 29 5 0 0 0 67 5 21
2014 AS-05 59 26 5 0 0 5 4 94 0 19
2011 AS 30 39 16 5 8 2 0 71 13 185
2011 AS-01 28 40 14 4 10 4 0 71 15 50
2011 AS-02 26 48 15 6 2 4 0 77 8 54
2011 AS-03 23 40 27 3 7 0 0 63 10 30
2011 AS-04 44 25 13 13 6 0 0 69 19 16
2011 AS-06 33 33 7 7 20 0 0 67 27 15
2008 AS 44 30 14 1 6 4 1 78 7 145
2008 AS-01 39 25 27 2 7 0 0 64 9 44
2008 AS-02 46 31 15 0 3 5 0 81 3 39
2008 AS-03 40 36 4 4 4 8 4 86 9 25
2008 AS-05 64 7 0 0 14 14 0 83 17 14
2008 AS-06 40 50 10 0 0 0 0 90 0 10

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 53 28 11 3 5 0 0 81 9 149
2019 AS-01 62 16 14 5 3 0 0 78 8 37
2019 AS-02 60 25 8 3 5 0 0 85 8 40
2019 AS-03 42 38 8 0 13 0 0 79 13 24
2019 AS-04 36 27 18 9 9 0 0 64 18 11
2019 AS-05 43 43 9 0 4 0 0 87 4 23
2018 AS 49 30 11 5 4 1 1 79 9 152
2018 AS-01 45 38 12 2 0 0 2 85 2 42
2018 AS-02 49 26 14 5 7 0 0 74 12 43
2018 AS-03 44 28 0 11 11 6 0 76 24 18
2018 AS-04 48 24 24 5 0 0 0 71 5 21
2018 AS-05 53 33 7 7 0 0 0 87 7 15
2017 AS 54 24 9 9 2 1 1 79 11 109
2017 AS-01 62 15 16 3 0 0 3 80 3 31
2017 AS-02 48 34 6 9 0 3 0 84 10 32
2017 AS-03 54 26 0 13 7 0 0 80 20 15
2017 AS-04 20 39 20 10 10 0 0 59 20 10
2017 AS-05 63 9 0 27 0 0 0 73 27 11
2014 AS 53 27 9 6 4 1 1 80 10 139
2014 AS-01 61 27 5 5 0 2 0 91 5 44
2014 AS-02 47 30 14 3 6 0 0 78 8 36
2014 AS-03 57 19 14 5 5 0 0 76 10 21
2014 AS-05 64 15 5 5 5 0 4 83 11 19
2011 AS 31 39 14 8 7 1 1 71 15 184
2011 AS-01 26 36 18 8 10 2 0 63 18 50
2011 AS-02 26 50 15 6 2 2 0 77 8 54
2011 AS-03 33 37 13 7 7 0 3 72 14 30
2011 AS-04 33 40 7 13 7 0 0 73 20 15
2011 AS-06 40 27 0 20 13 0 0 67 33 15
2008 AS 43 33 12 6 3 1 1 78 10 145
2008 AS-01 32 34 18 9 7 0 0 66 16 44
2008 AS-02 49 38 10 3 0 0 0 87 3 39
2008 AS-03 44 24 12 8 4 4 4 74 13 25
2008 AS-05 64 14 0 7 7 7 0 85 15 14
2008 AS-06 50 40 10 0 0 0 0 90 0 10

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 82 13 2 1 1 0 1 96 2 148
2019 AS-01 79 16 3 0 3 0 0 95 3 38
2019 AS-02 82 13 5 0 0 0 0 95 0 39
2019 AS-03 88 8 0 0 0 0 4 100 0 24
2019 AS-04 91 0 0 0 9 0 0 91 9 11
2019 AS-05 73 23 0 0 0 0 5 100 0 22
2017 AS 79 18 2 1 0 0 0 97 1 109
2017 AS-01 84 16 0 0 0 0 0 100 0 31
2017 AS-02 73 27 0 0 0 0 0 100 0 32
2017 AS-03 80 13 0 7 0 0 0 93 7 15
2017 AS-04 70 30 0 0 0 0 0 100 0 10
2017 AS-05 91 0 9 0 0 0 0 91 0 11
2014 AS 84 12 1 0 3 0 1 96 3 139
2014 AS-01 89 11 0 0 0 0 0 100 0 44
2014 AS-02 78 17 0 0 6 0 0 94 6 36
2014 AS-03 86 10 5 0 0 0 0 95 0 21
2014 AS-05 91 0 0 0 4 0 4 95 5 19
2011 AS 82 15 2 0 1 0 0 97 1 184
2011 AS-01 88 10 2 0 0 0 0 98 0 50
2011 AS-02 81 17 0 0 2 0 0 98 2 54
2011 AS-03 76 21 3 0 0 0 0 97 0 29
2011 AS-04 81 19 0 0 0 0 0 100 0 16
2011 AS-06 73 20 7 0 0 0 0 93 0 15
2008 AS 83 13 2 2 0 0 0 96 2 145
2008 AS-01 75 20 2 2 0 0 0 95 2 44
2008 AS-02 90 8 3 0 0 0 0 97 0 39
2008 AS-03 84 12 4 0 0 0 0 96 0 25
2008 AS-05 71 29 0 0 0 0 0 100 0 14
2008 AS-06 90 0 0 10 0 0 0 90 10 10

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 61 21 6 6 3 1 2 84 10 150
2019 AS-01 61 24 5 3 5 3 0 86 8 38
2019 AS-02 55 23 10 8 3 0 3 79 10 40
2019 AS-03 54 29 0 8 4 0 4 87 13 24
2019 AS-04 64 9 18 9 0 0 0 73 9 11
2019 AS-05 65 17 4 4 4 0 4 86 9 23
2017 AS 60 19 10 5 3 1 3 82 8 109
2017 AS-01 64 16 10 3 0 0 6 86 3 31
2017 AS-02 48 22 18 9 3 0 0 69 12 32
2017 AS-03 80 7 0 0 7 7 0 93 7 15
2017 AS-04 59 30 0 0 10 0 0 90 10 10
2017 AS-05 45 27 9 9 0 0 9 80 10 11
2014 AS 58 19 9 4 3 3 3 83 8 139
2014 AS-01 50 20 9 2 7 7 4 79 10 44
2014 AS-02 47 22 17 8 0 3 3 73 9 36
2014 AS-03 76 19 5 0 0 0 0 95 0 21
2014 AS-05 74 5 5 5 0 0 10 88 6 19
2011 AS 43 24 12 10 5 3 3 71 16 185
2011 AS-01 44 16 8 14 8 6 4 67 24 50
2011 AS-02 41 28 11 6 11 0 4 71 17 54
2011 AS-03 30 27 30 10 0 0 3 59 10 30
2011 AS-04 50 19 13 6 0 13 0 79 7 16
2011 AS-06 47 47 0 7 0 0 0 93 7 15

Question 30. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 66 20 6 2 5 1 0 87 7 149
2019 AS-01 63 29 3 3 3 0 0 92 5 38
2019 AS-02 69 15 5 3 5 3 0 87 8 39
2019 AS-03 58 25 8 0 8 0 0 83 8 24
2019 AS-04 64 18 9 0 9 0 0 82 9 11
2019 AS-05 70 22 4 0 4 0 0 91 4 23
2018 AS 61 22 7 3 3 3 1 86 7 152
2018 AS-01 62 26 7 0 0 2 2 93 0 42
2018 AS-02 58 23 5 7 2 5 0 85 10 43
2018 AS-03 56 22 6 6 6 6 0 82 12 18
2018 AS-04 52 29 14 0 5 0 0 81 5 21
2018 AS-05 67 20 0 7 7 0 0 87 13 15
2017 AS 60 24 11 1 1 3 1 87 2 109
2017 AS-01 71 16 10 3 0 0 0 87 3 31
2017 AS-02 51 30 6 0 0 9 3 93 0 32
2017 AS-03 66 20 7 0 7 0 0 87 7 15
2017 AS-04 30 39 30 0 0 0 0 70 0 10
2017 AS-05 63 18 18 0 0 0 0 82 0 11

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 58 26 7 5 5 0 1 84 9 149
2019 AS-01 63 21 11 3 3 0 0 84 5 38
2019 AS-02 62 26 5 5 3 0 0 87 8 39
2019 AS-03 54 21 4 4 13 0 4 78 17 24
2019 AS-04 45 27 0 18 9 0 0 73 27 11
2019 AS-05 57 35 4 4 0 0 0 91 4 23
2018 AS 52 26 9 5 7 1 1 79 12 151
2018 AS-01 52 29 14 0 2 0 2 83 2 42
2018 AS-02 51 26 12 5 7 0 0 77 12 43
2018 AS-03 41 24 6 6 18 6 0 69 25 17
2018 AS-04 52 24 5 10 10 0 0 76 19 21
2018 AS-05 60 27 0 7 7 0 0 87 13 15
2017 AS 57 26 12 3 1 1 1 84 4 109
2017 AS-01 65 19 13 3 0 0 0 84 3 31
2017 AS-02 48 34 12 0 0 3 3 87 0 32
2017 AS-03 66 20 7 0 7 0 0 87 7 15
2017 AS-04 30 51 19 0 0 0 0 81 0 10
2017 AS-05 63 9 9 18 0 0 0 73 18 11
2014 AS 56 27 7 5 2 1 1 85 7 139
2014 AS-01 66 25 2 5 0 2 0 93 5 44
2014 AS-02 45 33 11 8 3 0 0 78 11 36
2014 AS-03 62 24 14 0 0 0 0 86 0 21
2014 AS-05 59 31 0 0 5 0 4 94 6 19

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 40 23 19 14 2 2 0 64 17 43
2019 AS-05 23 31 23 23 0 0 0 54 23 13
Top of Page

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 23 30 18 12 13 3 1 55 26 149
2019 AS-01 32 34 3 11 16 3 3 69 28 38
2019 AS-02 23 28 28 3 15 3 0 53 18 39
2019 AS-03 21 21 25 8 17 8 0 45 27 24
2019 AS-04 18 27 18 27 9 0 0 45 36 11
2019 AS-05 13 43 22 17 4 0 0 57 22 23
2018 AS 33 34 16 9 3 5 0 71 13 153
2018 AS-01 40 33 17 5 0 5 0 78 5 42
2018 AS-02 33 30 19 12 2 5 0 66 15 43
2018 AS-03 26 42 0 21 5 5 0 72 28 19
2018 AS-04 33 29 19 5 10 5 0 65 15 21
2018 AS-05 40 27 20 7 7 0 0 67 13 15
2017 AS 34 36 14 6 3 7 0 75 10 109
2017 AS-01 36 26 13 6 0 19 0 76 8 31
2017 AS-02 20 52 9 9 3 6 0 77 13 32
2017 AS-03 40 27 27 7 0 0 0 66 7 15
2017 AS-04 30 29 20 0 20 0 0 59 20 10
2017 AS-05 54 27 9 9 0 0 0 82 9 11
2014 AS 35 35 16 9 2 3 1 72 11 139
2014 AS-01 39 39 18 0 0 5 0 81 0 44
2014 AS-02 25 42 22 11 0 0 0 67 11 36
2014 AS-03 38 24 19 19 0 0 0 62 19 21
2014 AS-05 42 48 0 5 0 0 4 94 6 19
2011 AS 17 24 18 23 10 7 1 45 35 185
2011 AS-01 28 20 18 14 4 14 2 57 21 50
2011 AS-02 17 30 15 17 13 7 2 51 33 54
2011 AS-03 3 30 20 30 10 7 0 36 43 30
2011 AS-04 13 31 19 25 13 0 0 44 38 16
2011 AS-06 13 20 20 27 20 0 0 33 47 15

Question 35. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 18 28 23 15 16 1 1 46 31 148
2019 AS-01 21 34 16 5 18 3 3 58 25 38
2019 AS-02 18 16 34 13 18 0 0 34 32 38
2019 AS-03 17 25 25 17 17 0 0 42 33 24
2019 AS-04 18 27 9 36 9 0 0 45 45 11
2019 AS-05 9 52 17 13 9 0 0 61 22 23
2018 AS 25 39 14 16 5 1 0 65 21 152
2018 AS-01 24 48 14 14 0 0 0 71 14 42
2018 AS-02 29 31 19 14 7 0 0 60 21 42
2018 AS-03 21 26 11 32 5 5 0 50 39 19
2018 AS-04 24 33 14 19 10 0 0 57 29 21
2018 AS-05 40 33 20 0 7 0 0 73 7 15
2017 AS 26 31 17 17 4 4 0 60 22 109
2017 AS-01 26 33 13 19 0 9 0 65 21 31
2017 AS-02 20 31 24 19 3 3 0 52 22 32
2017 AS-03 27 20 20 27 0 6 0 50 29 15
2017 AS-04 20 29 10 30 10 0 0 49 41 10
2017 AS-05 45 46 0 0 9 0 0 91 9 11
2014 AS 31 33 17 9 8 1 1 65 17 139
2014 AS-01 39 27 20 9 2 2 0 68 12 44
2014 AS-02 25 36 17 8 14 0 0 61 22 36
2014 AS-03 29 29 33 5 5 0 0 57 10 21
2014 AS-05 27 53 0 11 5 0 4 83 17 19
2011 AS 16 24 19 21 16 3 0 41 39 185
2011 AS-01 28 26 20 16 6 4 0 56 23 50
2011 AS-02 11 24 20 20 20 4 0 37 42 54
2011 AS-03 3 23 20 33 13 7 0 29 50 30
2011 AS-04 19 25 25 6 25 0 0 44 31 16
2011 AS-06 7 20 20 20 33 0 0 27 53 15
2008 AS 19 30 21 14 14 3 0 50 28 145
2008 AS-01 23 25 23 14 16 0 0 48 30 44
2008 AS-02 23 38 21 10 5 3 0 63 16 39
2008 AS-03 8 20 28 20 16 8 0 30 39 25
2008 AS-05 29 29 14 14 14 0 0 57 29 14
2008 AS-06 20 30 20 20 10 0 0 50 30 10

Question 36. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 13 25 24 18 17 1 1 39 36 147
2019 AS-01 18 24 24 13 16 3 3 44 31 38
2019 AS-02 10 23 26 18 21 3 0 34 39 39
2019 AS-03 9 26 35 13 17 0 0 35 30 23
2019 AS-04 18 9 9 55 9 0 0 27 64 11
2019 AS-05 5 45 23 14 14 0 0 50 27 22
2018 AS 18 34 21 14 9 3 0 54 24 152
2018 AS-01 17 40 21 14 0 7 0 62 15 42
2018 AS-02 23 21 21 14 19 2 0 45 33 43
2018 AS-03 11 39 17 17 11 6 0 53 29 18
2018 AS-04 10 43 14 24 10 0 0 52 33 21
2018 AS-05 40 13 33 7 7 0 0 53 13 15
2017 AS 19 24 28 17 7 5 0 45 25 109
2017 AS-01 19 20 36 16 3 6 0 42 20 31
2017 AS-02 14 18 30 25 6 6 0 34 33 32
2017 AS-03 20 27 20 13 13 6 0 50 29 15
2017 AS-04 0 29 30 30 10 0 0 29 41 10
2017 AS-05 27 46 9 0 9 9 0 80 10 11
2014 AS 20 34 25 11 8 2 1 55 19 139
2014 AS-01 21 38 23 9 4 5 0 62 14 44
2014 AS-02 22 22 28 14 14 0 0 45 28 36
2014 AS-03 19 33 24 24 0 0 0 52 24 21
2014 AS-05 16 54 20 0 5 0 4 73 6 19
2011 AS 11 28 24 21 13 4 0 40 35 185
2011 AS-01 20 30 22 14 0 14 0 58 16 50
2011 AS-02 9 28 26 17 20 0 0 37 37 54
2011 AS-03 3 27 30 30 10 0 0 30 40 30
2011 AS-04 6 31 25 6 31 0 0 38 38 16
2011 AS-06 7 20 13 47 13 0 0 27 60 15
2008 AS 10 29 21 22 14 4 0 40 37 145
2008 AS-01 9 30 30 18 11 2 0 40 30 44
2008 AS-02 15 28 23 23 5 5 0 46 30 39
2008 AS-03 8 20 24 28 12 8 0 30 43 25
2008 AS-05 0 43 7 29 21 0 0 43 50 14
2008 AS-06 10 20 20 30 20 0 0 30 50 10

Question 37. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 14 26 27 14 17 1 1 41 32 148
2019 AS-01 21 26 29 5 13 3 3 50 19 38
2019 AS-02 13 28 23 10 23 3 0 42 34 39
2019 AS-03 4 29 38 8 21 0 0 33 29 24
2019 AS-04 18 9 27 36 9 0 0 27 45 11
2019 AS-05 9 30 22 22 17 0 0 39 39 23
2018 AS 20 34 18 16 9 3 0 55 26 152
2018 AS-01 21 33 24 14 2 5 0 58 18 42
2018 AS-02 21 35 12 21 9 2 0 57 31 43
2018 AS-03 17 28 22 17 11 6 0 47 29 18
2018 AS-04 19 48 0 14 19 0 0 67 33 21
2018 AS-05 33 7 33 20 7 0 0 40 27 15
2017 AS 16 36 21 15 8 4 0 54 24 109
2017 AS-01 19 33 19 16 3 9 0 57 21 31
2017 AS-02 14 31 28 15 9 3 0 46 25 32
2017 AS-03 13 40 19 7 20 0 0 54 27 15
2017 AS-04 0 29 20 30 10 10 0 32 45 10
2017 AS-05 18 54 9 9 9 0 0 73 18 11
2014 AS 22 35 15 16 10 1 1 58 26 139
2014 AS-01 32 39 9 9 9 2 0 72 19 44
2014 AS-02 17 28 17 25 14 0 0 45 39 36
2014 AS-03 14 33 19 24 10 0 0 48 33 21
2014 AS-05 27 43 10 11 5 0 4 73 17 19
2011 AS 14 30 17 23 15 1 0 45 38 184
2011 AS-01 24 32 18 22 0 4 0 58 23 50
2011 AS-02 6 34 21 19 21 0 0 40 40 53
2011 AS-03 7 33 13 33 13 0 0 40 47 30
2011 AS-04 13 38 13 0 38 0 0 50 38 16
2011 AS-06 13 13 13 40 20 0 0 27 60 15
2008 AS 13 29 17 26 12 3 0 43 39 143
2008 AS-01 7 40 21 16 12 5 0 49 29 43
2008 AS-02 26 26 15 21 10 3 0 53 32 39
2008 AS-03 8 17 29 42 4 0 0 25 46 24
2008 AS-05 14 29 0 43 7 7 0 46 54 14
2008 AS-06 0 20 30 40 10 0 0 20 50 10

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 41 25 16 11 5 1 1 67 16 149
2019 AS-01 50 24 8 5 8 3 3 78 14 38
2019 AS-02 40 23 20 13 5 0 0 63 18 40
2019 AS-03 30 30 22 9 4 4 0 64 14 23
2019 AS-04 45 0 36 18 0 0 0 45 18 11
2019 AS-05 35 35 13 17 0 0 0 70 17 23
Top of Page

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 21 37 19 14 9 0 0 57 23 150
2019 AS-01 39 26 16 11 8 0 0 66 18 38
2019 AS-02 5 45 20 18 13 0 0 50 30 40
2019 AS-03 17 46 21 4 13 0 0 63 17 24
2019 AS-04 27 9 27 36 0 0 0 36 36 11
2019 AS-05 22 39 17 13 9 0 0 61 22 23
2018 AS 25 48 14 11 1 1 0 73 13 153
2018 AS-01 24 45 17 14 0 0 0 69 14 42
2018 AS-02 26 53 9 12 0 0 0 79 12 43
2018 AS-03 26 47 11 5 5 5 0 78 11 19
2018 AS-04 29 38 19 10 5 0 0 67 14 21
2018 AS-05 27 53 13 7 0 0 0 80 7 15
2017 AS 27 44 19 7 1 2 0 72 8 109
2017 AS-01 22 46 13 13 0 6 0 73 14 31
2017 AS-02 17 55 21 6 0 0 0 72 6 32
2017 AS-03 34 34 27 0 6 0 0 67 6 15
2017 AS-04 20 39 20 20 0 0 0 59 20 10
2017 AS-05 63 9 27 0 0 0 0 73 0 11
2014 AS 40 40 14 3 1 1 1 82 4 139
2014 AS-01 48 34 14 2 0 2 0 84 2 44
2014 AS-02 22 53 19 3 3 0 0 75 6 36
2014 AS-03 43 43 14 0 0 0 0 86 0 21
2014 AS-05 48 26 11 11 0 0 4 78 11 19
2011 AS 33 41 12 9 3 1 0 75 13 183
2011 AS-01 38 34 16 8 0 4 0 75 8 50
2011 AS-02 36 34 15 11 4 0 0 70 15 53
2011 AS-03 27 57 10 7 0 0 0 83 7 30
2011 AS-04 38 31 6 6 19 0 0 69 25 16
2011 AS-06 13 67 0 13 7 0 0 80 20 15

Question 40. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 12 21 25 22 20 1 0 33 41 148
2019 AS-01 16 24 26 18 16 0 0 39 34 38
2019 AS-02 13 8 28 28 23 3 0 21 51 40
2019 AS-03 8 38 25 8 21 0 0 46 29 24
2019 AS-04 18 9 18 36 18 0 0 27 55 11
2019 AS-05 10 29 19 19 24 0 0 38 43 21

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 37 32 15 9 5 1 0 70 14 149
2019 AS-01 42 29 13 11 5 0 0 71 16 38
2019 AS-02 23 35 25 10 5 3 0 59 15 40
2019 AS-03 35 39 13 9 4 0 0 74 13 23
2019 AS-04 27 27 27 18 0 0 0 55 18 11
2019 AS-05 43 35 4 9 4 4 0 82 14 23
2018 AS 37 41 10 7 2 3 1 80 9 153
2018 AS-01 36 45 14 2 2 0 0 81 5 42
2018 AS-02 33 35 12 12 2 5 2 73 15 43
2018 AS-03 26 47 11 11 0 5 0 78 11 19
2018 AS-04 48 29 10 10 5 0 0 76 14 21
2018 AS-05 40 53 7 0 0 0 0 93 0 15
2017 AS 45 34 6 6 5 2 1 81 12 108
2017 AS-01 39 39 3 10 3 3 3 83 13 31
2017 AS-02 30 41 13 10 7 0 0 71 16 31
2017 AS-03 66 13 13 0 7 0 0 80 7 15
2017 AS-04 29 40 0 10 10 10 0 77 23 10
2017 AS-05 73 27 0 0 0 0 0 100 0 11
2014 AS 61 27 4 5 2 1 0 88 7 139
2014 AS-01 57 29 7 5 0 2 0 88 5 44
2014 AS-02 55 28 6 6 6 0 0 83 11 36
2014 AS-03 67 33 0 0 0 0 0 100 0 21
2014 AS-05 80 11 4 0 5 0 0 90 5 19
2011 AS 28 31 14 13 9 4 1 63 23 185
2011 AS-01 24 32 22 14 4 2 2 58 19 50
2011 AS-02 24 31 11 11 17 4 2 59 29 54
2011 AS-03 13 40 17 17 0 13 0 62 19 30
2011 AS-04 31 19 19 13 13 6 0 53 27 16
2011 AS-06 53 27 0 7 13 0 0 80 20 15
2008 AS 37 33 10 10 6 3 1 72 17 144
2008 AS-01 32 32 18 7 7 5 0 67 14 44
2008 AS-02 32 37 5 16 5 3 3 72 22 38
2008 AS-03 36 36 8 12 4 4 0 75 17 25
2008 AS-05 64 21 0 7 0 7 0 92 8 14
2008 AS-06 50 20 10 20 0 0 0 70 20 10

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 27 33 21 15 4 1 0 60 19 150
2019 AS-01 37 29 13 11 8 3 0 68 19 38
2019 AS-02 15 48 20 15 3 0 0 63 18 40
2019 AS-03 29 33 21 13 4 0 0 63 17 24
2019 AS-04 9 27 18 36 9 0 0 36 45 11
2019 AS-05 30 22 39 9 0 0 0 52 9 23
2018 AS 33 41 14 7 4 1 0 75 11 153
2018 AS-01 38 33 12 7 10 0 0 71 17 42
2018 AS-02 33 37 14 14 0 2 0 71 14 43
2018 AS-03 26 47 11 5 5 5 0 78 11 19
2018 AS-04 29 48 14 5 5 0 0 76 10 21
2018 AS-05 40 40 20 0 0 0 0 80 0 15

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 20 19 21 16 13 9 2 44 33 150
2019 AS-01 29 21 16 8 16 8 3 56 26 38
2019 AS-02 8 25 23 30 8 5 3 35 41 40
2019 AS-03 13 29 21 13 17 8 0 45 32 24
2019 AS-04 18 0 36 18 18 9 0 20 40 11
2019 AS-05 13 13 26 9 13 22 4 35 29 23
2018 AS 21 26 20 11 9 13 1 53 24 151
2018 AS-01 10 29 21 10 7 21 2 50 22 42
2018 AS-02 22 24 20 17 7 10 0 51 27 41
2018 AS-03 26 26 16 16 11 5 0 56 28 19
2018 AS-04 24 14 19 14 14 14 0 44 33 21
2018 AS-05 33 27 20 0 13 7 0 64 14 15
2017 AS 20 31 14 9 12 13 2 59 25 109
2017 AS-01 10 26 10 16 3 32 3 55 30 31
2017 AS-02 15 29 28 12 12 3 0 46 25 32
2017 AS-03 33 20 7 7 20 13 0 61 31 15
2017 AS-04 10 49 0 0 30 0 10 66 34 10
2017 AS-05 36 46 0 0 9 9 0 90 10 11
2014 AS 21 18 24 14 12 9 1 43 30 139
2014 AS-01 23 18 20 16 11 9 2 46 31 44
2014 AS-02 19 19 28 11 11 8 3 44 25 36
2014 AS-03 14 14 29 19 10 14 0 33 33 21
2014 AS-05 27 16 36 11 5 5 0 45 17 19
2011 AS 10 17 16 18 21 16 2 33 47 185
2011 AS-01 10 18 18 20 8 24 2 38 38 50
2011 AS-02 11 13 17 15 28 13 4 29 51 54
2011 AS-03 3 17 23 17 23 17 0 24 48 30
2011 AS-04 13 13 13 19 38 0 6 27 60 16
2011 AS-06 0 40 7 13 33 7 0 43 50 15

Question 44. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 21 29 22 13 11 3 1 52 26 150
2019 AS-01 26 26 16 16 13 3 0 54 30 38
2019 AS-02 10 30 25 15 18 3 0 41 33 40
2019 AS-03 21 29 25 4 13 8 0 55 18 24
2019 AS-04 18 18 18 36 9 0 0 36 45 11
2019 AS-05 22 48 17 9 4 0 0 70 13 23
2018 AS 22 35 18 12 7 5 0 60 21 153
2018 AS-01 21 36 19 10 10 5 0 60 20 42
2018 AS-02 30 21 21 16 7 5 0 54 24 43
2018 AS-03 11 47 11 16 11 5 0 61 28 19
2018 AS-04 14 43 19 10 10 5 0 60 20 21
2018 AS-05 27 40 20 7 0 7 0 71 7 15
2017 AS 36 35 12 11 3 3 1 73 14 109
2017 AS-01 29 42 13 6 3 6 0 76 10 31
2017 AS-02 35 24 9 25 3 3 0 62 29 32
2017 AS-03 47 27 13 0 7 0 6 79 7 15
2017 AS-04 20 50 10 20 0 0 0 70 20 10
2017 AS-05 36 46 18 0 0 0 0 82 0 11
2014 AS 28 41 14 9 5 2 0 71 15 139
2014 AS-01 30 36 9 11 9 5 0 69 22 44
2014 AS-02 17 50 19 5 8 0 0 67 14 36
2014 AS-03 33 48 10 10 0 0 0 81 10 21
2014 AS-05 27 42 26 5 0 0 0 69 5 19
2011 AS 24 29 17 18 9 1 1 55 28 184
2011 AS-01 24 28 18 18 8 2 2 54 27 50
2011 AS-02 19 30 15 20 15 2 0 49 36 54
2011 AS-03 24 41 28 3 3 0 0 66 7 29
2011 AS-04 25 25 19 25 6 0 0 50 31 16
2011 AS-06 27 27 7 33 7 0 0 53 40 15
2008 AS 25 38 17 11 8 1 0 64 19 145
2008 AS-01 20 41 14 11 14 0 0 61 25 44
2008 AS-02 26 38 23 8 5 0 0 64 13 39
2008 AS-03 32 36 16 12 0 4 0 71 13 25
2008 AS-05 36 29 14 7 7 7 0 69 15 14
2008 AS-06 30 40 20 0 10 0 0 70 10 10

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 13 26 22 18 20 1 1 39 39 148
2019 AS-01 16 21 21 21 21 0 0 37 42 38
2019 AS-02 5 21 21 28 23 3 0 26 53 39
2019 AS-03 13 29 21 8 29 0 0 42 38 24
2019 AS-04 9 36 18 18 9 9 0 50 30 11
2019 AS-05 17 35 13 13 17 0 4 55 32 23
2018 AS 14 31 16 17 16 5 1 49 35 153
2018 AS-01 10 33 21 19 14 2 0 44 34 42
2018 AS-02 7 35 19 14 16 5 5 46 33 43
2018 AS-03 21 16 11 21 21 11 0 41 47 19
2018 AS-04 24 24 0 24 24 5 0 50 50 21
2018 AS-05 20 47 7 13 7 7 0 71 21 15
2017 AS 16 26 18 16 17 3 5 45 35 109
2017 AS-01 10 22 29 16 6 6 10 38 27 31
2017 AS-02 11 25 9 25 25 3 3 38 53 32
2017 AS-03 7 27 7 13 40 0 6 36 57 15
2017 AS-04 20 30 29 10 10 0 0 50 20 10
2017 AS-05 27 37 27 9 0 0 0 63 9 11
2014 AS 7 24 17 22 26 1 3 33 49 139
2014 AS-01 7 34 14 16 25 2 2 43 43 44
2014 AS-02 3 14 11 28 39 0 6 18 71 36
2014 AS-03 5 29 29 14 24 0 0 33 38 21
2014 AS-05 16 27 26 21 10 0 0 43 31 19
2011 AS 10 15 17 26 29 2 1 25 57 184
2011 AS-01 6 16 24 24 24 4 2 23 51 50
2011 AS-02 13 2 17 28 39 2 0 15 68 54
2011 AS-03 3 27 17 23 27 3 0 31 52 30
2011 AS-04 20 13 13 20 33 0 0 33 53 15
2011 AS-06 7 20 13 33 27 0 0 27 60 15
2008 AS 14 28 16 22 19 1 1 43 41 144
2008 AS-01 16 23 19 16 23 0 2 40 40 43
2008 AS-02 8 31 26 18 15 3 0 39 34 39
2008 AS-03 8 36 8 36 12 0 0 44 48 25
2008 AS-05 43 7 14 21 14 0 0 50 36 14
2008 AS-06 10 40 10 20 20 0 0 50 40 10

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 58 21 11 4 3 0 4 82 7 150
2019 AS-01 58 13 16 5 3 0 5 75 8 38
2019 AS-02 53 20 10 8 3 0 8 78 11 40
2019 AS-03 63 21 13 0 4 0 0 83 4 24
2019 AS-04 55 36 0 9 0 0 0 91 9 11
2019 AS-05 70 22 4 0 4 0 0 91 4 23

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 64 8 7 4 3 3 11 83 8 150
2019 AS-01 63 8 11 3 3 3 11 82 6 38
2019 AS-02 53 8 15 5 8 3 10 69 14 40
2019 AS-03 58 17 4 0 4 8 8 90 5 24
2019 AS-04 64 9 0 0 0 0 27 100 0 11
2019 AS-05 87 0 0 9 0 0 4 91 9 23

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 54 18 14 5 3 3 3 77 9 150
2019 AS-01 55 18 11 5 5 3 3 78 11 38
2019 AS-02 43 15 25 5 5 0 8 62 11 40
2019 AS-03 46 17 8 8 4 13 4 75 15 24
2019 AS-04 64 18 18 0 0 0 0 82 0 11
2019 AS-05 70 17 9 4 0 0 0 87 4 23

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 44 17 17 7 5 3 5 67 14 149
2019 AS-01 46 14 14 11 8 3 5 65 21 37
2019 AS-02 35 13 30 5 10 0 8 51 16 40
2019 AS-03 46 8 13 8 4 13 8 68 16 24
2019 AS-04 36 36 9 9 0 9 0 80 10 11
2019 AS-05 52 30 9 9 0 0 0 83 9 23

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 49 18 9 8 6 5 6 75 16 150
2019 AS-01 42 26 8 5 5 8 5 79 12 38
2019 AS-02 23 18 15 20 18 0 8 43 41 40
2019 AS-03 46 17 13 4 0 13 8 79 5 24
2019 AS-04 82 18 0 0 0 0 0 100 0 11
2019 AS-05 74 13 4 4 0 4 0 91 5 23

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 58 13 15 5 3 1 5 76 8 150
2019 AS-01 58 11 16 8 0 3 5 74 9 38
2019 AS-02 50 18 13 5 5 0 10 75 11 40
2019 AS-03 54 13 21 0 4 4 4 73 5 24
2019 AS-04 82 9 9 0 0 0 0 91 0 11
2019 AS-05 70 9 17 0 0 0 4 82 0 23

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 74 9 4 3 4 2 5 88 7 149
2019 AS-01 76 3 8 0 5 5 3 86 6 38
2019 AS-02 68 10 3 5 5 0 10 86 11 40
2019 AS-03 63 13 4 4 8 4 4 82 14 24
2019 AS-04 91 0 9 0 0 0 0 91 0 11
2019 AS-05 83 13 0 4 0 0 0 96 4 23

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 77 7 3 2 1 3 7 93 3 148
2019 AS-01 76 5 3 5 0 3 8 91 6 37
2019 AS-02 70 10 5 0 3 0 13 91 3 40
2019 AS-03 71 4 8 0 0 13 4 90 0 24
2019 AS-04 91 9 0 0 0 0 0 100 0 11
2019 AS-05 91 9 0 0 0 0 0 100 0 22

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 20 35 27 5 9 4 0 58 14 150
2019 AS-01 21 29 24 5 11 11 0 56 18 38
2019 AS-02 13 30 43 3 13 0 0 43 15 40
2019 AS-03 21 25 33 4 13 4 0 48 17 24
2019 AS-04 36 27 18 9 0 9 0 70 10 11
2019 AS-05 17 61 13 4 4 0 0 78 9 23
2018 AS 24 40 17 10 3 7 0 69 13 153
2018 AS-01 19 43 21 5 2 10 0 68 8 42
2018 AS-02 28 33 9 19 2 9 0 67 23 43
2018 AS-03 16 37 32 11 0 5 0 56 11 19
2018 AS-04 38 29 14 5 10 5 0 70 15 21
2018 AS-05 33 60 0 7 0 0 0 93 7 15
2017 AS 28 34 24 6 4 3 2 64 11 109
2017 AS-01 23 38 20 6 3 3 6 68 11 31
2017 AS-02 17 28 37 12 0 6 0 48 13 32
2017 AS-03 40 27 20 7 7 0 0 66 13 15
2017 AS-04 29 40 20 0 10 0 0 70 10 10
2017 AS-05 45 46 9 0 0 0 0 91 0 11

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 32 34 17 8 6 3 0 68 14 150
2019 AS-01 37 29 16 8 5 5 0 69 14 38
2019 AS-02 30 35 13 10 10 3 0 67 21 40
2019 AS-03 29 25 17 13 8 8 0 59 23 24
2019 AS-04 27 45 27 0 0 0 0 73 0 11
2019 AS-05 26 48 13 9 4 0 0 74 13 23
2018 AS 47 40 7 1 1 3 0 90 2 151
2018 AS-01 40 38 12 5 0 5 0 83 5 42
2018 AS-02 60 31 10 0 0 0 0 90 0 42
2018 AS-03 39 50 0 0 0 11 0 100 0 18
2018 AS-04 57 33 5 0 5 0 0 90 5 21
2018 AS-05 40 47 7 0 0 7 0 93 0 15
2017 AS 55 30 7 3 2 2 1 88 5 109
2017 AS-01 45 33 10 3 0 6 3 86 4 31
2017 AS-02 45 43 6 6 0 0 0 88 6 32
2017 AS-03 73 13 7 0 7 0 0 87 7 15
2017 AS-04 59 20 10 0 10 0 0 80 10 10
2017 AS-05 63 37 0 0 0 0 0 100 0 11
2014 AS 54 32 7 1 1 4 1 90 3 139
2014 AS-01 57 29 5 5 0 5 0 90 5 44
2014 AS-02 47 42 6 0 3 3 0 91 3 36
2014 AS-03 52 29 10 0 0 10 0 89 0 21
2014 AS-05 74 16 5 0 0 0 4 94 0 19
2011 AS 23 40 20 5 8 4 0 66 13 185
2011 AS-01 30 40 22 2 0 6 0 74 2 50
2011 AS-02 17 48 15 2 15 4 0 67 17 54
2011 AS-03 13 40 33 13 0 0 0 53 13 30
2011 AS-04 31 19 25 0 13 13 0 57 14 16
2011 AS-06 27 40 13 0 20 0 0 67 20 15

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 36 34 15 3 5 5 1 74 9 149
2019 AS-01 50 26 5 5 5 5 3 83 11 38
2019 AS-02 23 40 23 3 5 8 0 68 8 40
2019 AS-03 33 33 17 0 13 4 0 70 13 24
2019 AS-04 36 27 18 18 0 0 0 64 18 11
2019 AS-05 36 32 18 0 5 9 0 75 5 22
2018 AS 50 31 9 5 1 4 0 84 6 151
2018 AS-01 51 27 10 5 2 5 0 82 8 41
2018 AS-02 52 33 10 5 0 0 0 86 5 42
2018 AS-03 47 26 5 5 5 11 0 82 12 19
2018 AS-04 57 19 10 10 0 5 0 80 10 21
2018 AS-05 33 40 20 0 0 7 0 79 0 15
2017 AS 49 35 9 3 0 3 1 87 3 107
2017 AS-01 49 36 10 0 0 3 3 90 0 31
2017 AS-02 37 47 10 7 0 0 0 84 7 31
2017 AS-03 60 20 7 7 0 7 0 86 7 15
2017 AS-04 50 19 20 0 0 10 0 77 0 10
2017 AS-05 50 50 0 0 0 0 0 100 0 10
2014 AS 55 29 9 1 1 6 0 89 2 139
2014 AS-01 55 27 7 2 0 9 0 90 3 44
2014 AS-02 53 30 11 0 0 6 0 88 0 36
2014 AS-03 57 24 19 0 0 0 0 81 0 21
2014 AS-05 63 27 4 0 0 5 0 95 0 19

Question 50. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 41 39 9 4 7 0 0 81 11 150
2019 AS-01 53 29 8 3 8 0 0 82 11 38
2019 AS-02 35 43 8 8 8 0 0 78 15 40
2019 AS-03 33 42 13 0 13 0 0 75 13 24
2019 AS-04 27 64 9 0 0 0 0 91 0 11
2019 AS-05 43 39 9 4 4 0 0 83 9 23
2018 AS 53 34 7 4 1 1 0 87 5 152
2018 AS-01 48 40 12 0 0 0 0 88 0 42
2018 AS-02 57 29 7 5 2 0 0 86 7 42
2018 AS-03 42 42 5 5 0 5 0 89 6 19
2018 AS-04 57 33 0 5 5 0 0 90 10 21
2018 AS-05 60 27 7 7 0 0 0 87 7 15
2017 AS 50 39 6 2 2 0 1 90 4 109
2017 AS-01 45 45 3 3 0 0 3 93 3 31
2017 AS-02 35 52 9 3 0 0 0 88 3 32
2017 AS-03 66 27 0 0 7 0 0 93 7 15
2017 AS-04 50 29 10 0 10 0 0 80 10 10
2017 AS-05 63 27 9 0 0 0 0 91 0 11
2014 AS 54 35 8 2 1 0 0 89 4 139
2014 AS-01 59 29 7 2 2 0 0 89 5 44
2014 AS-02 42 50 6 3 0 0 0 92 3 36
2014 AS-03 71 24 5 0 0 0 0 95 0 21
2014 AS-05 63 32 4 0 0 0 0 96 0 19
2011 AS 31 44 13 5 7 0 0 75 12 185
2011 AS-01 44 36 16 4 0 0 0 80 4 50
2011 AS-02 24 48 11 6 11 0 0 72 17 54
2011 AS-03 20 50 20 10 0 0 0 70 10 30
2011 AS-04 38 44 0 6 13 0 0 81 19 16
2011 AS-06 20 40 20 0 20 0 0 60 20 15
2008 AS 31 38 16 8 6 0 0 70 14 143
2008 AS-01 28 47 12 7 7 0 0 74 14 43
2008 AS-02 28 38 26 8 0 0 0 67 8 39
2008 AS-03 25 38 29 8 0 0 0 63 8 24
2008 AS-05 64 14 0 7 14 0 0 79 21 14
2008 AS-06 30 50 10 0 10 0 0 80 10 10

Question 51. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 25 35 15 13 11 2 0 61 24 150
2019 AS-01 37 26 11 16 8 3 0 65 24 38
2019 AS-02 10 45 20 8 18 0 0 55 25 40
2019 AS-03 29 17 17 21 8 8 0 50 32 24
2019 AS-04 18 45 18 9 9 0 0 64 18 11
2019 AS-05 26 39 17 9 9 0 0 65 17 23
2018 AS 36 36 15 5 8 1 0 72 13 152
2018 AS-01 26 36 21 7 7 2 0 63 15 42
2018 AS-02 33 33 21 5 7 0 0 67 12 42
2018 AS-03 32 42 5 0 16 5 0 78 17 19
2018 AS-04 52 24 10 5 10 0 0 76 14 21
2018 AS-05 53 33 7 0 7 0 0 87 7 15
2017 AS 29 30 24 6 6 4 1 62 13 109
2017 AS-01 23 36 22 10 0 6 3 65 11 31
2017 AS-02 26 34 27 3 9 0 0 60 12 32
2017 AS-03 13 27 40 6 7 7 0 43 14 15
2017 AS-04 40 29 10 0 20 0 0 70 20 10
2017 AS-05 54 18 9 9 0 9 0 80 10 11
2014 AS 23 34 23 12 6 1 1 58 18 139
2014 AS-01 23 43 16 7 9 0 2 68 16 44
2014 AS-02 22 25 28 19 5 0 0 47 25 36
2014 AS-03 33 19 29 19 0 0 0 52 19 21
2014 AS-05 21 48 25 0 5 0 0 70 5 19
2011 AS 11 26 23 21 17 2 0 38 39 182
2011 AS-01 18 22 22 31 4 2 0 42 35 49
2011 AS-02 9 26 26 17 20 2 0 36 38 54
2011 AS-03 3 24 28 31 14 0 0 28 45 29
2011 AS-04 13 38 13 0 38 0 0 50 38 16
2011 AS-06 7 29 7 29 29 0 0 36 57 14

Question 52. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 28 33 17 10 11 1 0 61 22 149
2019 AS-01 35 32 11 11 11 0 0 68 22 37
2019 AS-02 20 40 18 8 15 0 0 60 23 40
2019 AS-03 29 21 17 21 8 4 0 52 30 24
2019 AS-04 27 36 27 0 9 0 0 64 9 11
2019 AS-05 30 39 13 4 13 0 0 70 17 23
2018 AS 37 36 13 6 7 1 0 74 13 151
2018 AS-01 29 43 17 2 7 2 0 73 10 42
2018 AS-02 36 33 17 10 5 0 0 69 14 42
2018 AS-03 32 32 5 16 11 5 0 67 28 19
2018 AS-04 50 30 10 0 10 0 0 80 10 20
2018 AS-05 60 20 13 0 7 0 0 80 7 15
2017 AS 29 38 19 9 3 0 2 68 12 109
2017 AS-01 19 49 13 13 0 0 6 73 14 31
2017 AS-02 26 34 30 9 0 0 0 60 9 32
2017 AS-03 13 53 27 0 7 0 0 66 7 15
2017 AS-04 50 29 0 10 10 0 0 80 20 10
2017 AS-05 45 37 9 9 0 0 0 82 9 11
2014 AS 24 41 19 9 5 1 1 66 14 139
2014 AS-01 25 50 7 9 7 0 2 77 16 44
2014 AS-02 22 36 25 11 5 0 0 58 17 36
2014 AS-03 33 33 29 5 0 0 0 67 5 21
2014 AS-05 21 48 20 0 5 0 4 73 6 19
2011 AS 15 29 21 22 11 1 0 44 34 183
2011 AS-01 20 27 20 27 2 4 0 49 30 49
2011 AS-02 13 24 26 22 15 0 0 37 37 54
2011 AS-03 3 37 23 27 10 0 0 40 37 30
2011 AS-04 31 31 6 6 25 0 0 63 31 16
2011 AS-06 7 29 14 36 14 0 0 36 50 14
2008 AS 17 35 21 17 10 0 0 52 26 145
2008 AS-01 20 32 20 16 11 0 0 52 27 44
2008 AS-02 15 28 28 23 5 0 0 44 28 39
2008 AS-03 12 48 28 12 0 0 0 60 12 25
2008 AS-05 36 21 0 14 29 0 0 57 43 14
2008 AS-06 10 50 30 10 0 0 0 60 10 10

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 26 23 23 9 13 6 0 52 23 150
2019 AS-01 29 18 29 5 11 8 0 51 17 38
2019 AS-02 13 18 28 18 15 10 0 33 36 40
2019 AS-03 29 25 13 8 21 4 0 57 30 24
2019 AS-04 27 18 36 9 9 0 0 45 18 11
2019 AS-05 30 39 13 0 13 4 0 73 14 23
2018 AS 33 23 19 11 10 4 0 58 22 151
2018 AS-01 29 19 26 14 10 2 0 49 24 42
2018 AS-02 31 24 19 12 14 0 0 55 26 42
2018 AS-03 26 21 16 11 21 5 0 50 33 19
2018 AS-04 35 20 20 10 5 10 0 61 17 20
2018 AS-05 53 27 0 13 0 7 0 86 14 15
2017 AS 29 35 12 8 9 4 3 69 19 109
2017 AS-01 19 49 3 10 13 0 6 73 24 31
2017 AS-02 23 37 15 9 9 3 3 64 20 32
2017 AS-03 20 27 20 13 7 13 0 54 23 15
2017 AS-04 30 41 10 10 0 9 0 78 11 10
2017 AS-05 54 18 9 0 9 9 0 80 10 11
2014 AS 22 27 23 13 9 7 0 52 24 139
2014 AS-01 20 34 23 5 11 7 0 59 17 44
2014 AS-02 19 22 22 25 11 0 0 42 36 36
2014 AS-03 29 29 19 0 10 14 0 67 11 21
2014 AS-05 27 32 31 4 0 5 0 62 5 19
2011 AS 16 21 19 21 19 3 1 39 42 182
2011 AS-01 20 20 20 18 10 10 0 45 32 49
2011 AS-02 13 25 9 23 28 2 0 38 52 53
2011 AS-03 7 23 33 23 10 0 3 31 34 30
2011 AS-04 38 13 19 13 19 0 0 50 31 16
2011 AS-06 7 21 7 36 29 0 0 29 64 14
2008 AS 20 26 17 21 13 3 0 47 35 145
2008 AS-01 16 23 27 11 16 7 0 41 29 44
2008 AS-02 26 21 18 23 10 3 0 47 34 39
2008 AS-03 16 32 12 36 4 0 0 48 40 25
2008 AS-05 36 14 7 14 29 0 0 50 43 14
2008 AS-06 10 50 0 10 20 10 0 67 33 10
Top of Page

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2019 AS 39 24 37 150
2019 AS-01 34 24 42 38
2019 AS-02 40 15 45 40
2019 AS-03 33 29 38 24
2019 AS-04 36 36 27 11
2019 AS-05 48 22 30 23
2018 AS 34 27 39 152
2018 AS-01 38 21 40 42
2018 AS-02 38 24 38 42
2018 AS-03 32 21 47 19
2018 AS-04 38 33 29 21
2018 AS-05 13 53 33 15
2017 AS 34 35 31 109
2017 AS-01 38 39 22 31
2017 AS-02 28 32 40 32
2017 AS-03 46 27 27 15
2017 AS-04 29 20 51 10
2017 AS-05 27 63 9 11
2014 AS 31 24 45 139
2014 AS-01 30 25 45 44
2014 AS-02 36 17 47 36
2014 AS-03 38 19 43 21
2014 AS-05 20 42 38 19
2011 AS 54 16 29 182
2011 AS-01 52 10 38 50
2011 AS-02 58 23 19 53
2011 AS-03 48 10 41 29
2011 AS-04 31 38 31 16
2011 AS-06 71 14 14 14

Question 55. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2019 AS 5 22 66 0 2 5 58
2019 AS-01 0 15 69 0 0 15 13
2019 AS-02 6 6 75 0 6 6 16
2019 AS-05 9 27 64 0 0 0 11
2018 AS 6 17 60 2 10 6 52
2018 AS-01 0 31 44 6 6 13 16
2018 AS-02 0 13 69 0 13 6 16
2017 AS 14 21 48 5 5 5 37
2017 AS-01 0 33 25 8 17 17 12
2014 AS 7 19 39 7 9999 28 43
2014 AS-01 0 31 23 8 9999 38 13
2014 AS-02 8 15 54 0 9999 23 13
2011 AS 8 8 74 1 9999 9 99
2011 AS-01 4 8 73 0 9999 15 26
2011 AS-02 3 13 74 3 9999 6 31
2011 AS-03 14 0 79 0 9999 7 14
2011 AS-06 10 0 90 0 9999 0 10
Top of Page

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 31 46 12 7 1 2 1 79 8 150
2019 AS-01 18 47 18 11 0 3 3 69 11 38
2019 AS-02 25 53 13 5 3 3 0 79 8 40
2019 AS-03 33 50 8 4 4 0 0 83 8 24
2019 AS-04 36 36 9 18 0 0 0 73 18 11
2019 AS-05 43 39 9 4 0 4 0 86 5 23

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 56 25 9 1 3 5 1 87 4 150
2019 AS-01 61 26 3 0 3 5 3 94 3 38
2019 AS-02 55 23 15 0 3 5 0 82 3 40
2019 AS-03 50 29 4 4 4 4 4 86 9 24
2019 AS-04 55 9 18 0 9 9 0 70 10 11
2019 AS-05 52 35 9 0 0 4 0 91 0 23
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 AS 13 87 150
2019 AS-02 18 83 40
2019 AS-03 21 79 24
2018 AS 15 85 152
2018 AS-01 17 83 42
2018 AS-02 19 81 43

Question 59a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 AS 65 35 20
2018 AS 35 65 23

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 AS 50 50 20
2018 AS 61 39 23

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 AS 0 100 20
2018 AS 0 100 23

Question 59f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 AS 0 100 20
2018 AS 0 100 23

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 AS 35 65 20

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 AS 50 50 20
2018 AS 57 43 23

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 AS 55 45 20
2018 AS 39 61 23

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 AS 40 60 20
2018 AS 43 57 23

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 AS 40 60 20
2018 AS 39 61 23

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 AS 50 50 20
2018 AS 70 30 23

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 AS 25 75 20
2018 AS 30 70 23

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 AS 0 100 20
2018 AS 0 100 23

Question 60i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 AS 0 100 20
2018 AS 0 100 23

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 AS 40 60 20
2018 AS 52 48 23

Question 60m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 AS 25 75 20
2018 AS 35 65 23

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 AS 70 30 20
2018 AS 48 52 23

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 AS 25 75 20
2018 AS 30 70 23

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 AS 25 75 20
2018 AS 39 61 23

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 AS 17 83 150
2019 AS-01 13 87 38
2019 AS-02 18 83 40
2019 AS-03 29 71 24

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 19 13 21 8 5 26 7 48 20 149
2019 AS-01 32 5 16 11 3 24 11 56 20 38
2019 AS-02 8 15 28 0 10 28 13 38 17 40
2019 AS-03 21 13 13 17 8 25 4 47 35 24
2019 AS-04 9 9 27 18 0 27 9 29 29 11
2019 AS-05 18 23 27 0 5 27 0 56 6 22
2018 AS 18 18 22 2 5 28 6 55 11 152
2018 AS-01 20 17 27 0 2 29 5 56 4 41
2018 AS-02 19 26 23 0 7 21 5 59 9 43
2018 AS-03 16 26 5 5 5 26 16 73 18 19
2018 AS-04 14 5 43 5 10 24 0 25 19 21
2018 AS-05 13 0 7 0 7 60 13 50 25 15
2017 AS 15 17 20 9 5 31 3 49 21 109
2017 AS-01 13 23 16 10 3 32 3 55 20 31
2017 AS-02 14 22 18 12 6 22 6 49 26 32
2017 AS-03 13 0 27 7 0 53 0 29 14 15
2017 AS-04 10 39 10 20 10 10 0 55 34 10
2017 AS-05 27 0 27 0 9 37 0 42 14 11
2014 AS 16 23 21 4 7 25 4 55 15 139
2014 AS-01 18 30 16 2 9 21 4 64 15 44
2014 AS-02 17 28 19 3 8 19 6 59 15 36
2014 AS-03 5 19 29 0 0 48 0 45 0 21
2014 AS-05 16 16 16 11 5 26 10 50 25 19

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 31 27 21 7 5 9 1 64 13 150
2019 AS-01 42 18 16 5 5 13 0 70 12 38
2019 AS-02 20 38 20 8 5 8 3 64 14 40
2019 AS-03 38 29 13 8 8 4 0 70 17 24
2019 AS-04 18 18 55 9 0 0 0 36 9 11
2019 AS-05 35 22 22 4 4 13 0 65 10 23
2018 AS 28 43 16 3 4 7 1 76 7 152
2018 AS-01 33 31 24 2 2 7 0 69 5 42
2018 AS-02 26 40 21 0 5 9 0 72 5 43
2018 AS-03 28 56 0 6 6 6 0 88 12 18
2018 AS-04 19 52 14 10 5 0 0 71 14 21
2018 AS-05 27 40 13 0 7 7 7 77 8 15
2017 AS 32 31 19 4 4 10 1 70 8 108
2017 AS-01 25 23 23 10 0 16 3 60 12 31
2017 AS-02 33 19 31 3 3 10 0 58 7 31
2017 AS-03 27 40 13 0 7 13 0 77 8 15
2017 AS-04 30 60 10 0 0 0 0 90 0 10
2017 AS-05 45 37 0 0 9 9 0 90 10 11
2014 AS 32 33 19 3 4 8 1 72 7 139
2014 AS-01 43 25 18 2 5 7 0 73 7 44
2014 AS-02 25 36 22 3 3 8 3 69 6 36
2014 AS-03 29 43 24 0 0 5 0 75 0 21
2014 AS-05 21 43 21 0 5 4 4 71 6 19
2011 AS 18 33 27 8 5 10 0 56 14 185
2011 AS-01 26 26 30 4 2 12 0 59 7 50
2011 AS-02 15 35 28 6 7 9 0 55 14 54
2011 AS-03 10 40 30 7 0 13 0 58 8 30
2011 AS-04 13 50 6 13 13 6 0 67 27 16
2011 AS-06 20 27 27 20 7 0 0 47 27 15
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 AS 7 93 150
2018 AS 8 92 153

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 AS 0 100 11
2018 AS 0 100 12

Question 67f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 AS 0 100 11

Question 68f. Please indicate the type of discrimination you experienced. Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 AS 0 100 10

Question 68g. Please indicate the type of discrimination you experienced. Sexual orientation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 AS 0 100 10
2018 AS 0 100 12

Question 68h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 AS 0 100 10

Question 68i. Please indicate the type of discrimination you experienced. Marital status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 AS 0 100 10
2018 AS 0 100 12

Question 68k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 AS 0 100 10
2018 AS 0 100 12

Question 68m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 AS 0 100 10
2018 AS 0 100 12

Question 69e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 AS 0 100 10
2018 AS 0 100 12

Question 69g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 AS 0 100 10

Question 69h. What action(s) did you take to address the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 AS 0 100 10
2018 AS 0 100 12

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 AS 50 50 10
2018 AS 50 50 12

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 AS 9 91 150
2019 AS-01 16 84 38
2019 AS-03 21 79 24
2019 AS-04 0 100 11

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 21 14 21 3 5 27 10 55 12 150
2019 AS-01 32 11 24 3 5 18 8 57 11 38
2019 AS-02 5 15 28 3 3 30 18 38 10 40
2019 AS-03 29 17 0 8 13 21 13 69 31 24
2019 AS-04 9 9 27 0 0 45 9 40 0 11
2019 AS-05 13 22 26 0 4 35 0 53 7 23
2018 AS 18 19 20 3 3 32 5 58 9 152
2018 AS-01 17 17 24 2 0 37 2 56 4 41
2018 AS-02 16 23 28 2 5 19 7 53 9 43
2018 AS-03 21 26 5 5 5 26 11 75 17 19
2018 AS-04 14 10 29 5 10 33 0 36 21 21
2018 AS-05 13 0 7 0 0 73 7 67 0 15
2017 AS 16 11 27 3 3 37 4 46 9 109
2017 AS-01 19 13 26 3 3 32 3 50 10 31
2017 AS-02 15 14 24 3 0 34 9 52 6 32
2017 AS-03 13 7 20 0 7 53 0 43 14 15
2017 AS-04 10 19 41 0 10 20 0 37 13 10
2017 AS-05 18 0 27 9 0 45 0 33 17 11
2014 AS 20 17 17 1 1 36 8 67 4 139
2014 AS-01 21 25 9 0 2 27 16 80 4 44
2014 AS-02 14 22 22 0 3 28 11 59 5 36
2014 AS-03 24 5 19 0 0 52 0 60 0 21
2014 AS-05 26 11 16 5 0 42 0 63 9 19

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 30 27 17 5 5 14 3 68 11 149
2019 AS-01 39 18 13 5 5 16 3 71 13 38
2019 AS-02 23 33 18 3 5 15 5 69 9 40
2019 AS-03 33 33 8 13 8 4 0 70 22 24
2019 AS-04 18 27 45 0 0 9 0 50 0 11
2019 AS-05 22 30 17 4 4 22 0 67 11 23
2018 AS 31 35 14 3 3 12 1 76 7 153
2018 AS-01 29 31 24 0 5 12 0 68 5 42
2018 AS-02 33 30 19 2 2 12 2 73 5 43
2018 AS-03 26 47 0 11 5 11 0 82 18 19
2018 AS-04 29 43 19 5 5 0 0 71 10 21
2018 AS-05 33 27 0 7 0 33 0 90 10 15
2017 AS 36 27 18 2 2 14 1 74 4 109
2017 AS-01 32 20 26 0 3 16 3 64 4 31
2017 AS-02 37 26 21 3 0 12 0 72 4 32
2017 AS-03 27 34 7 0 7 26 0 82 9 15
2017 AS-04 40 29 20 0 0 10 0 77 0 10
2017 AS-05 45 37 0 9 0 9 0 90 10 11
2014 AS 36 25 17 2 1 17 1 74 4 139
2014 AS-01 39 29 9 2 2 18 0 83 6 44
2014 AS-02 25 36 25 3 0 8 3 69 3 36
2014 AS-03 48 14 14 5 0 19 0 76 6 21
2014 AS-05 37 27 16 0 5 15 0 75 6 19
2011 AS 26 30 21 6 4 12 1 65 12 185
2011 AS-01 32 32 14 2 2 18 0 78 5 50
2011 AS-02 28 28 28 4 6 6 2 60 10 54
2011 AS-03 17 30 30 13 0 10 0 52 15 30
2011 AS-04 19 44 0 13 6 19 0 77 23 16
2011 AS-06 27 40 13 7 7 7 0 71 14 15
Top of Page

Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 31 29 19 11 10 0 1 60 21 150
2019 AS-01 29 13 26 16 16 0 0 42 32 38
2019 AS-02 30 33 15 13 8 0 3 64 21 40
2019 AS-03 42 21 17 8 13 0 0 63 21 24
2019 AS-04 18 55 18 9 0 0 0 73 9 11
2019 AS-05 30 35 22 4 9 0 0 65 13 23
2018 AS 28 29 19 11 11 0 1 58 22 151
2018 AS-01 25 38 18 13 8 0 0 63 20 40
2018 AS-02 33 30 21 5 12 0 0 63 16 43
2018 AS-03 16 26 16 32 11 0 0 42 42 19
2018 AS-04 29 19 24 5 19 0 5 50 25 21
2018 AS-05 33 33 27 7 0 0 0 67 7 15
2017 AS 30 29 18 9 13 0 1 59 22 109
2017 AS-01 29 33 19 10 10 0 0 62 19 31
2017 AS-02 26 28 21 12 12 0 0 54 24 32
2017 AS-03 20 19 13 13 27 0 7 42 43 15
2017 AS-04 30 39 10 10 10 0 0 70 20 10
2017 AS-05 36 37 27 0 0 0 0 73 0 11

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 20 31 30 9 9 0 1 51 19 149
2019 AS-01 26 42 16 5 11 0 0 68 16 38
2019 AS-02 15 26 38 10 8 0 3 42 18 39
2019 AS-03 21 33 25 4 17 0 0 54 21 24
2019 AS-04 18 9 45 9 18 0 0 27 27 11
2019 AS-05 26 30 26 13 4 0 0 57 17 23
2018 AS 21 31 25 11 12 0 0 52 23 150
2018 AS-01 33 38 15 10 5 0 0 70 15 40
2018 AS-02 16 33 21 12 19 0 0 49 30 43
2018 AS-03 16 21 37 11 16 0 0 37 26 19
2018 AS-04 15 35 30 20 0 0 0 50 20 20
2018 AS-05 20 20 40 13 7 0 0 40 20 15
2017 AS 23 32 30 9 6 0 0 55 16 109
2017 AS-01 35 26 39 0 0 0 0 61 0 31
2017 AS-02 22 28 26 9 16 0 0 49 25 32
2017 AS-03 7 47 20 13 13 0 0 54 26 15
2017 AS-04 20 30 39 10 0 0 0 50 10 10
2017 AS-05 27 18 27 27 0 0 0 45 27 11

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 23 33 24 10 7 0 1 57 18 147
2019 AS-01 33 36 17 6 6 0 3 71 11 36
2019 AS-02 23 30 35 8 3 0 3 54 10 40
2019 AS-03 21 38 17 4 21 0 0 58 25 24
2019 AS-04 30 20 30 10 10 0 0 50 20 10
2019 AS-05 17 35 22 22 4 0 0 52 26 23
2018 AS 23 35 24 9 8 0 1 58 17 150
2018 AS-01 40 25 25 3 5 0 3 67 8 40
2018 AS-02 16 47 19 12 7 0 0 63 19 43
2018 AS-03 11 37 26 11 16 0 0 47 26 19
2018 AS-04 20 40 25 15 0 0 0 60 15 20
2018 AS-05 27 27 27 7 13 0 0 53 20 15
2017 AS 22 36 21 14 6 0 1 58 20 109
2017 AS-01 32 45 13 6 0 0 3 80 7 31
2017 AS-02 19 35 18 19 9 0 0 54 28 32
2017 AS-03 13 20 27 13 27 0 0 34 40 15
2017 AS-04 10 49 20 20 0 0 0 59 20 10
2017 AS-05 27 27 46 0 0 0 0 54 0 11

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 21 18 31 16 13 0 1 39 30 147
2019 AS-01 26 21 24 11 16 0 3 49 27 38
2019 AS-02 20 5 48 18 10 0 0 25 28 40
2019 AS-03 21 21 25 17 17 0 0 42 33 24
2019 AS-04 10 30 30 10 20 0 0 40 30 10
2019 AS-05 24 10 29 19 14 0 5 35 35 21
2018 AS 25 26 21 8 18 0 2 52 26 151
2018 AS-01 38 25 18 0 15 0 5 66 16 40
2018 AS-02 19 23 30 9 19 0 0 42 28 43
2018 AS-03 21 21 16 16 26 0 0 42 42 19
2018 AS-04 24 33 24 5 10 0 5 60 15 21
2018 AS-05 20 27 13 20 20 0 0 47 40 15
2017 AS 20 22 24 19 12 0 3 43 32 109
2017 AS-01 35 19 26 13 0 0 6 59 14 31
2017 AS-02 19 12 23 24 19 0 3 32 44 32
2017 AS-03 7 20 20 26 27 0 0 27 53 15
2017 AS-04 10 41 29 20 0 0 0 51 20 10
2017 AS-05 8 27 37 0 27 0 0 36 27 11

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 51 24 10 4 4 1 6 81 9 150
2019 AS-01 53 24 0 3 5 0 16 91 9 38
2019 AS-02 53 20 8 8 3 3 8 81 11 40
2019 AS-03 54 29 17 0 0 0 0 83 0 24
2019 AS-04 55 27 9 0 9 0 0 82 9 11
2019 AS-05 43 30 17 4 4 0 0 74 9 23
2018 AS 56 21 9 6 1 0 7 83 8 151
2018 AS-01 55 23 0 3 0 0 20 97 3 40
2018 AS-02 58 21 12 5 2 0 2 81 7 43
2018 AS-03 58 16 11 11 0 0 5 78 11 19
2018 AS-04 67 10 10 14 0 0 0 76 14 21
2018 AS-05 53 27 13 7 0 0 0 80 7 15
2017 AS 53 23 14 3 1 0 6 81 4 108
2017 AS-01 58 26 3 0 0 0 13 96 0 31
2017 AS-02 45 27 22 6 0 0 0 72 6 32
2017 AS-03 42 22 14 0 7 0 14 75 8 14
2017 AS-04 61 29 0 10 0 0 0 90 10 10
2017 AS-05 54 9 27 0 0 0 9 70 0 11

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 41 31 16 6 5 0 1 73 12 147
2019 AS-01 42 26 18 5 8 0 0 68 13 38
2019 AS-02 48 28 13 3 8 0 3 77 10 40
2019 AS-03 41 36 14 5 5 0 0 77 9 22
2019 AS-04 18 55 18 0 9 0 0 73 9 11
2019 AS-05 43 26 22 9 0 0 0 70 9 23
2018 AS 39 25 22 5 9 0 0 64 14 151
2018 AS-01 38 28 20 5 10 0 0 65 15 40
2018 AS-02 44 21 21 7 7 0 0 65 14 43
2018 AS-03 26 26 26 5 16 0 0 53 21 19
2018 AS-04 38 24 33 0 5 0 0 62 5 21
2018 AS-05 47 27 7 13 7 0 0 73 20 15
2017 AS 40 30 14 11 4 0 2 71 15 109
2017 AS-01 45 26 13 9 0 0 6 76 10 31
2017 AS-02 43 32 9 9 6 0 0 75 15 32
2017 AS-03 47 34 7 6 7 0 0 81 13 15
2017 AS-04 30 30 9 20 10 0 0 61 30 10
2017 AS-05 36 18 37 9 0 0 0 54 9 11

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 28 27 22 12 7 1 3 57 20 150
2019 AS-01 42 26 8 8 8 3 5 74 17 38
2019 AS-02 25 28 30 5 10 0 3 54 15 40
2019 AS-03 21 21 25 17 8 4 4 45 27 24
2019 AS-04 45 18 18 9 9 0 0 64 18 11
2019 AS-05 13 35 22 26 0 0 4 50 27 23
2018 AS 28 33 22 13 3 1 1 62 15 152
2018 AS-01 41 24 17 10 2 2 2 69 13 41
2018 AS-02 23 37 12 21 5 0 2 62 26 43
2018 AS-03 11 42 32 16 0 0 0 53 16 19
2018 AS-04 24 33 29 14 0 0 0 57 14 21
2018 AS-05 33 20 40 0 7 0 0 53 7 15
2017 AS 35 35 9 15 5 0 1 71 19 108
2017 AS-01 47 27 3 16 3 0 3 77 20 30
2017 AS-02 22 44 15 12 6 0 0 66 19 32
2017 AS-03 34 26 20 20 0 0 0 60 20 15
2017 AS-04 30 39 0 10 20 0 0 70 30 10
2017 AS-05 36 37 9 18 0 0 0 73 18 11

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 20 28 22 16 13 0 1 48 30 149
2019 AS-01 32 32 16 8 11 0 0 65 19 37
2019 AS-02 15 20 33 15 18 0 0 35 33 40
2019 AS-03 8 38 21 17 17 0 0 46 33 24
2019 AS-04 27 9 36 18 9 0 0 36 27 11
2019 AS-05 17 26 13 26 13 0 4 45 41 23
2018 AS 16 35 22 16 9 1 1 52 26 153
2018 AS-01 24 40 12 10 7 5 2 69 18 42
2018 AS-02 16 35 21 16 12 0 0 51 28 43
2018 AS-03 5 32 26 21 16 0 0 37 37 19
2018 AS-04 14 38 24 24 0 0 0 52 24 21
2018 AS-05 13 20 33 20 13 0 0 33 33 15
2017 AS 21 37 18 13 10 0 1 58 23 108
2017 AS-01 34 37 16 6 3 0 3 73 10 30
2017 AS-02 14 37 21 15 12 0 0 51 28 32
2017 AS-03 13 34 13 13 27 0 0 47 40 15
2017 AS-04 20 29 20 20 10 0 0 49 30 10
2017 AS-05 18 37 18 18 9 0 0 54 27 11

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 25 25 23 15 11 0 2 51 26 150
2019 AS-01 34 34 18 11 3 0 0 68 13 38
2019 AS-02 15 28 30 15 10 0 3 44 26 40
2019 AS-03 29 8 17 21 21 0 4 39 43 24
2019 AS-04 18 36 36 0 9 0 0 55 9 11
2019 AS-05 26 22 13 22 13 0 4 50 36 23
2018 AS 22 31 21 15 10 0 1 53 26 153
2018 AS-01 31 31 17 12 7 0 2 63 20 42
2018 AS-02 21 30 23 12 14 0 0 51 26 43
2018 AS-03 0 42 26 11 21 0 0 42 32 19
2018 AS-04 19 29 29 19 5 0 0 48 24 21
2018 AS-05 33 27 13 13 13 0 0 60 27 15
2017 AS 29 29 16 17 7 0 1 59 25 108
2017 AS-01 24 40 10 23 0 0 3 66 24 30
2017 AS-02 29 18 24 19 9 0 0 48 28 32
2017 AS-03 34 27 7 19 13 0 0 60 33 15
2017 AS-04 30 29 20 0 20 0 0 59 20 10
2017 AS-05 36 27 9 18 9 0 0 63 27 11

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 42 27 9 7 12 0 3 70 20 149
2019 AS-01 53 16 8 3 16 0 5 72 19 38
2019 AS-02 35 33 10 10 10 0 3 69 21 40
2019 AS-03 38 8 21 13 21 0 0 46 33 24
2019 AS-04 64 18 9 0 9 0 0 82 9 11
2019 AS-05 36 45 0 9 5 0 5 86 14 22

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 35 31 23 5 5 0 1 67 10 149
2019 AS-01 46 30 14 5 3 0 3 78 8 37
2019 AS-02 25 35 28 3 8 0 3 62 10 40
2019 AS-03 38 13 42 0 8 0 0 50 8 24
2019 AS-04 55 18 27 0 0 0 0 73 0 11
2019 AS-05 26 43 17 9 4 0 0 70 13 23
2018 AS 31 31 20 11 7 0 1 63 18 153
2018 AS-01 43 21 17 14 2 0 2 66 17 42
2018 AS-02 21 35 21 12 12 0 0 56 23 43
2018 AS-03 26 42 21 5 5 0 0 68 11 19
2018 AS-04 33 29 14 19 5 0 0 62 24 21
2018 AS-05 33 27 27 7 7 0 0 60 13 15
2017 AS 41 25 14 8 9 2 1 68 18 108
2017 AS-01 43 23 13 7 7 3 3 71 14 30
2017 AS-02 31 26 15 12 16 0 0 57 28 32
2017 AS-03 60 13 7 13 7 0 0 74 19 15
2017 AS-04 20 40 19 0 10 10 0 67 11 10
2017 AS-05 45 27 9 9 9 0 0 73 18 11

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 62 18 9 5 3 0 3 83 8 150
2019 AS-01 58 16 8 8 3 0 8 80 11 38
2019 AS-02 60 25 8 0 5 0 3 87 5 40
2019 AS-03 71 8 17 4 0 0 0 79 4 24
2019 AS-04 64 18 18 0 0 0 0 82 0 11
2019 AS-05 57 22 9 4 4 0 4 82 9 23
2018 AS 59 22 11 4 3 0 1 83 7 152
2018 AS-01 69 19 7 0 2 0 2 90 2 42
2018 AS-02 63 16 12 7 2 0 0 79 9 43
2018 AS-03 39 33 17 0 6 0 6 76 6 18
2018 AS-04 57 14 19 5 5 0 0 71 10 21
2018 AS-05 53 33 7 7 0 0 0 87 7 15
2017 AS 66 15 7 5 5 0 3 83 10 107
2017 AS-01 64 17 3 3 6 0 7 86 10 30
2017 AS-02 59 22 12 3 3 0 0 81 6 31
2017 AS-03 60 7 7 13 7 0 7 71 22 15
2017 AS-04 60 10 10 10 10 0 0 70 20 10
2017 AS-05 82 18 0 0 0 0 0 100 0 11

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 74 11 8 0 3 1 4 89 3 148
2019 AS-01 62 11 14 0 5 0 8 79 6 37
2019 AS-02 78 13 3 0 3 0 5 95 3 40
2019 AS-03 71 8 17 0 4 0 0 79 4 24
2019 AS-04 91 0 9 0 0 0 0 91 0 11
2019 AS-05 73 14 5 0 0 5 5 95 0 22
2018 AS 71 13 6 3 3 0 4 88 6 152
2018 AS-01 71 10 2 5 7 0 5 85 13 42
2018 AS-02 70 12 9 2 5 0 2 83 7 43
2018 AS-03 67 17 6 6 0 0 6 88 6 18
2018 AS-04 71 14 14 0 0 0 0 86 0 21
2018 AS-05 67 33 0 0 0 0 0 100 0 15

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 66 9 11 5 4 1 4 80 9 150
2019 AS-01 61 8 11 8 5 3 5 74 14 38
2019 AS-02 70 10 13 3 3 0 3 82 5 40
2019 AS-03 50 13 21 4 8 0 4 65 13 24
2019 AS-04 82 0 9 0 9 0 0 82 9 11
2019 AS-05 61 13 4 9 0 4 9 85 10 23
2018 AS 70 11 6 4 6 0 3 84 10 152
2018 AS-01 74 10 5 2 5 0 5 88 8 42
2018 AS-02 67 14 7 5 7 0 0 81 12 42
2018 AS-03 63 5 5 11 11 0 5 72 22 19
2018 AS-04 71 10 10 5 5 0 0 81 10 21
2018 AS-05 67 20 7 0 7 0 0 87 7 15
2017 AS 75 9 4 5 4 0 5 88 9 109
2017 AS-01 68 3 6 6 6 0 10 79 14 31
2017 AS-02 67 20 3 6 0 0 3 90 7 32
2017 AS-03 80 7 0 0 7 0 7 93 7 15
2017 AS-04 80 10 0 0 10 0 0 90 10 10
2017 AS-05 91 0 0 9 0 0 0 91 9 11

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 53 27 13 4 2 1 1 81 6 150
2019 AS-01 47 29 11 8 3 3 0 78 11 38
2019 AS-02 50 30 13 5 3 0 0 80 8 40
2019 AS-03 50 25 21 0 4 0 0 75 4 24
2019 AS-04 73 18 9 0 0 0 0 91 0 11
2019 AS-05 57 22 13 4 0 0 4 82 5 23
2018 AS 50 25 13 7 5 0 0 76 11 153
2018 AS-01 62 21 12 0 5 0 0 83 5 42
2018 AS-02 47 23 12 9 9 0 0 70 19 43
2018 AS-03 47 32 16 0 5 0 0 79 5 19
2018 AS-04 24 43 19 14 0 0 0 67 14 21
2018 AS-05 60 13 13 13 0 0 0 73 13 15
2017 AS 61 22 8 5 2 0 2 84 7 109
2017 AS-01 55 13 13 9 3 0 6 73 14 31
2017 AS-02 57 34 6 3 0 0 0 91 3 32
2017 AS-03 73 20 0 7 0 0 0 93 7 15
2017 AS-04 71 0 19 0 10 0 0 71 10 10
2017 AS-05 54 37 0 9 0 0 0 91 9 11

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 61 14 10 7 5 1 1 77 13 148
2019 AS-01 58 13 5 13 5 5 0 75 19 38
2019 AS-02 65 23 5 3 5 0 0 88 8 40
2019 AS-03 64 9 14 5 9 0 0 73 14 22
2019 AS-04 55 9 18 0 18 0 0 64 18 11
2019 AS-05 57 13 17 9 0 0 4 73 9 23
2018 AS 58 21 8 7 7 0 0 78 14 153
2018 AS-01 69 21 2 2 5 0 0 90 7 42
2018 AS-02 51 16 12 14 7 0 0 67 21 43
2018 AS-03 47 32 5 0 16 0 0 79 16 19
2018 AS-04 38 29 14 19 0 0 0 67 19 21
2018 AS-05 67 13 13 0 7 0 0 80 7 15
2017 AS 68 15 6 6 3 0 2 85 9 109
2017 AS-01 62 19 3 6 3 0 6 86 10 31
2017 AS-02 63 25 6 6 0 0 0 88 6 32
2017 AS-03 80 0 7 7 7 0 0 80 13 15
2017 AS-04 61 19 0 10 10 0 0 80 20 10
2017 AS-05 82 9 0 9 0 0 0 91 9 11

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 51 11 10 3 1 1 23 82 4 148
2019 AS-01 55 3 3 3 0 3 34 92 4 38
2019 AS-02 67 8 5 0 0 0 21 94 0 39
2019 AS-03 52 13 9 0 4 0 22 83 6 23
2019 AS-04 45 9 9 0 0 0 36 86 0 11
2019 AS-05 35 17 22 13 0 0 13 60 15 23
2018 AS 56 11 7 1 1 0 25 89 3 152
2018 AS-01 57 5 0 0 0 0 38 100 0 42
2018 AS-02 60 7 7 2 2 0 21 85 6 42
2018 AS-03 58 11 0 0 0 0 32 100 0 19
2018 AS-04 43 14 14 0 0 0 29 80 0 21
2018 AS-05 60 27 13 0 0 0 0 87 0 15
2017 AS 66 6 5 0 1 0 22 93 1 109
2017 AS-01 74 0 0 0 3 0 22 96 4 31
2017 AS-02 57 6 9 0 0 0 28 87 0 32
2017 AS-03 60 0 7 0 0 0 33 90 0 15
2017 AS-04 70 10 0 0 0 0 20 100 0 10
2017 AS-05 73 18 9 0 0 0 0 91 0 11

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 76 12 3 1 1 1 7 95 1 149
2019 AS-01 71 11 5 0 0 3 11 94 0 38
2019 AS-02 77 18 0 0 0 0 5 100 0 39
2019 AS-03 83 8 4 0 0 0 4 96 0 24
2019 AS-04 82 0 0 0 9 0 9 90 10 11
2019 AS-05 65 13 9 4 0 0 9 86 5 23
2018 AS 70 14 6 2 0 0 7 91 2 152
2018 AS-01 76 12 5 0 0 0 7 95 0 41
2018 AS-02 72 16 5 2 0 0 5 93 2 43
2018 AS-03 63 11 11 0 0 0 16 88 0 19
2018 AS-04 57 14 10 10 0 0 10 79 11 21
2018 AS-05 80 13 7 0 0 0 0 93 0 15
2017 AS 75 17 1 0 1 1 5 98 1 109
2017 AS-01 74 16 0 0 3 0 6 97 3 31
2017 AS-02 69 28 0 0 0 0 3 100 0 32
2017 AS-03 81 7 0 0 0 0 13 100 0 15
2017 AS-04 70 10 10 0 0 10 0 89 0 10
2017 AS-05 73 27 0 0 0 0 0 100 0 11

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 65 12 7 5 5 1 3 81 11 150
2019 AS-01 61 11 8 5 5 5 5 79 12 38
2019 AS-02 55 18 8 8 10 0 3 74 18 40
2019 AS-03 67 17 4 4 8 0 0 83 13 24
2019 AS-04 82 0 18 0 0 0 0 82 0 11
2019 AS-05 65 13 4 9 0 0 9 86 10 23
2018 AS 66 13 6 4 7 0 4 82 12 153
2018 AS-01 64 12 5 5 10 0 5 80 15 42
2018 AS-02 74 7 5 7 2 0 5 85 10 43
2018 AS-03 53 11 16 0 16 0 5 67 17 19
2018 AS-04 62 24 0 0 14 0 0 86 14 21
2018 AS-05 60 27 7 7 0 0 0 87 7 15
2017 AS 66 12 9 5 5 0 4 81 10 109
2017 AS-01 61 13 10 3 10 0 3 76 13 31
2017 AS-02 51 15 15 6 6 0 6 70 13 32
2017 AS-03 74 7 7 7 0 0 6 86 7 15
2017 AS-04 90 10 0 0 0 0 0 100 0 10
2017 AS-05 91 0 9 0 0 0 0 91 0 11

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 52 28 12 2 4 1 1 82 6 149
2019 AS-01 39 32 18 0 8 3 0 73 8 38
2019 AS-02 70 10 10 3 5 0 3 82 8 40
2019 AS-03 67 17 13 4 0 0 0 83 4 24
2019 AS-04 45 55 0 0 0 0 0 100 0 11
2019 AS-05 36 45 5 5 5 0 5 86 10 22
2018 AS 48 30 7 8 8 0 0 77 16 151
2018 AS-01 50 31 5 7 7 0 0 81 14 42
2018 AS-02 55 24 7 10 5 0 0 79 14 42
2018 AS-03 42 37 5 5 11 0 0 79 16 19
2018 AS-04 40 35 10 10 5 0 0 75 15 20
2018 AS-05 47 27 0 7 20 0 0 73 27 15
2017 AS 47 28 13 4 4 0 4 78 8 109
2017 AS-01 45 26 13 6 3 0 6 76 10 31
2017 AS-02 39 27 22 9 0 0 3 68 10 32
2017 AS-03 54 27 7 0 7 0 6 86 7 15
2017 AS-04 49 20 20 0 10 0 0 70 10 10
2017 AS-05 63 27 0 0 9 0 0 91 9 11

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 18 35 34 9 4 0 1 53 13 150
2019 AS-01 24 37 26 8 5 0 0 61 13 38
2019 AS-02 15 43 30 5 5 0 3 59 10 40
2019 AS-03 21 33 33 13 0 0 0 54 13 24
2019 AS-04 18 36 18 18 9 0 0 55 27 11
2019 AS-05 13 22 57 4 4 0 0 35 9 23
2018 AS 14 33 34 15 4 0 0 47 19 153
2018 AS-01 19 40 31 7 2 0 0 60 10 42
2018 AS-02 14 30 30 19 7 0 0 44 26 43
2018 AS-03 11 26 42 16 5 0 0 37 21 19
2018 AS-04 5 33 52 10 0 0 0 38 10 21
2018 AS-05 20 27 33 13 7 0 0 47 20 15
2017 AS 16 35 35 7 7 0 0 51 14 108
2017 AS-01 19 45 26 6 3 0 0 65 10 31
2017 AS-02 6 33 41 10 10 0 0 39 19 31
2017 AS-03 34 13 33 0 20 0 0 47 20 15
2017 AS-04 10 40 39 10 0 0 0 50 10 10
2017 AS-05 18 27 46 0 9 0 0 45 9 11

Question 76. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 8 16 33 28 14 0 1 42 24 148
2019 AS-01 8 13 26 34 18 0 0 53 21 38
2019 AS-02 5 13 46 18 15 0 3 34 18 39
2019 AS-03 4 22 35 26 13 0 0 39 26 23
2019 AS-04 18 18 18 36 9 0 0 45 36 11
2019 AS-05 9 17 30 30 13 0 0 43 26 23
2018 AS 6 20 37 23 13 0 0 37 26 150
2018 AS-01 2 14 38 26 19 0 0 45 17 42
2018 AS-02 5 24 31 26 14 0 0 40 29 42
2018 AS-03 11 17 50 11 11 0 0 22 28 18
2018 AS-04 5 24 48 14 10 0 0 24 29 21
2018 AS-05 7 14 43 29 7 0 0 36 21 14
2017 AS 5 22 32 28 13 0 1 41 27 109
2017 AS-01 3 10 39 29 16 0 3 47 13 31
2017 AS-02 6 25 37 26 6 0 0 32 31 32
2017 AS-03 7 53 13 20 7 0 0 27 60 15
2017 AS-04 0 10 50 19 20 0 0 39 10 10
2017 AS-05 9 9 27 27 27 0 0 54 18 11

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 26 39 15 9 6 4 0 68 16 149
2019 AS-01 29 39 8 11 8 5 0 72 19 38
2019 AS-02 23 31 26 13 5 3 0 55 18 39
2019 AS-03 38 38 8 0 13 4 0 78 13 24
2019 AS-04 9 27 27 27 0 9 0 40 30 11
2019 AS-05 17 57 17 0 4 4 0 77 5 23
2018 AS 30 37 20 6 2 5 0 71 8 153
2018 AS-01 38 29 24 5 2 2 0 68 7 42
2018 AS-02 28 30 26 9 2 5 0 61 12 43
2018 AS-03 16 58 5 5 5 11 0 82 12 19
2018 AS-04 33 43 19 5 0 0 0 76 5 21
2018 AS-05 40 27 27 0 0 7 0 71 0 15
2017 AS 43 32 11 5 4 5 0 79 10 109
2017 AS-01 29 45 16 0 0 9 0 82 0 31
2017 AS-02 39 37 12 3 6 3 0 78 10 32
2017 AS-03 40 26 13 13 7 0 0 66 20 15
2017 AS-04 61 10 0 19 0 10 0 79 21 10
2017 AS-05 63 9 9 9 0 9 0 80 10 11

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 23 35 18 11 9 3 0 60 21 149
2019 AS-01 30 24 27 11 8 0 0 54 19 37
2019 AS-02 20 33 23 20 5 0 0 53 25 40
2019 AS-03 25 38 8 0 17 13 0 71 19 24
2019 AS-04 9 27 27 9 18 9 0 40 30 11
2019 AS-05 13 61 4 13 9 0 0 74 22 23
2018 AS 27 40 12 12 6 3 0 69 18 153
2018 AS-01 26 43 21 5 5 0 0 69 10 42
2018 AS-02 26 37 16 9 7 5 0 66 17 43
2018 AS-03 16 37 11 21 5 11 0 59 29 19
2018 AS-04 29 33 5 24 10 0 0 62 33 21
2018 AS-05 40 40 0 13 7 0 0 80 20 15
2017 AS 22 51 11 5 9 3 0 74 14 108
2017 AS-01 23 35 23 3 10 6 0 62 14 31
2017 AS-02 20 61 6 0 9 3 0 84 10 32
2017 AS-03 20 53 0 13 13 0 0 73 27 15
2017 AS-04 10 50 20 10 10 0 0 59 20 10
2017 AS-05 27 55 9 9 0 0 0 82 9 11
Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 AS 21 79 150
2019 AS-01 24 76 38
2019 AS-02 15 85 40
2019 AS-03 29 71 24
2019 AS-04 18 82 11
2019 AS-05 26 74 23
2017 AS 21 79 109
2017 AS-01 16 84 31
2017 AS-02 34 66 32
2014 AS 18 82 139
2014 AS-01 21 79 44
2014 AS-02 22 78 36

Question 80. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 AS 78 22 32
2017 AS 82 18 23
2017 AS-02 81 19 11
2014 AS 84 16 25

Question 81. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 60 36 4 0 0 0 0 96 0 25
2017 AS 37 42 5 11 5 0 0 79 16 19
2014 AS 72 14 9 5 0 0 0 86 5 21
Top of Page

Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 27 40 19 8 5 1 0 28 72 150
2019 AS-01 24 34 21 13 5 3 0 24 76 38
2019 AS-02 35 35 20 5 5 0 0 35 65 40
2019 AS-03 25 42 21 4 8 0 0 25 75 24
2019 AS-04 18 55 9 18 0 0 0 18 82 11
2019 AS-05 35 39 17 0 9 0 0 35 65 23
2018 AS 38 30 18 8 6 1 0 38 62 152
2018 AS-01 29 36 14 14 5 2 0 29 71 42
2018 AS-02 44 28 19 7 2 0 0 44 56 43
2018 AS-03 37 16 42 0 5 0 0 37 63 19
2018 AS-04 29 43 5 14 10 0 0 29 71 21
2018 AS-05 53 20 20 0 7 0 0 53 47 15
2017 AS 50 15 19 8 5 2 1 52 48 109
2017 AS-01 41 23 16 6 6 3 3 44 56 31
2017 AS-02 44 15 18 19 3 0 0 44 56 32
2017 AS-03 66 7 13 0 7 7 0 71 29 15
2017 AS-04 49 20 20 0 10 0 0 49 51 10
2017 AS-05 54 0 46 0 0 0 0 54 46 11

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 AS 56 44 108
2019 AS-01 64 36 28
2019 AS-02 58 42 26
2019 AS-03 56 44 18
2019 AS-05 47 53 15

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 AS 42 58 105
2019 AS-01 36 64 28
2019 AS-02 54 46 26
2019 AS-03 33 67 18
2019 AS-05 43 57 14
2018 AS 38 62 93
2018 AS-01 29 71 28
2018 AS-02 38 63 24
2018 AS-03 33 67 12
2018 AS-04 53 47 15

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 14 29 14 19 9 2 12 51 33 106
2019 AS-01 7 39 11 21 14 4 4 50 38 28
2019 AS-02 19 31 15 12 15 0 8 54 29 26
2019 AS-03 17 17 22 17 6 6 17 43 29 18
2019 AS-05 7 20 0 33 7 0 33 40 60 15
2018 AS 13 31 13 13 16 1 14 51 34 94
2018 AS-01 14 24 24 14 7 3 14 46 25 29
2018 AS-02 17 29 4 17 17 0 17 55 40 24
2018 AS-03 8 25 8 8 33 0 17 40 50 12
2018 AS-04 13 53 7 13 7 0 7 71 21 15
2017 AS 10 31 19 10 20 0 10 46 33 51
2017 AS-01 13 19 18 6 31 0 13 36 43 16
2017 AS-02 6 39 28 11 11 0 6 47 24 18

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 9 23 15 22 21 0 10 36 47 106
2019 AS-01 11 46 14 7 21 0 0 57 29 28
2019 AS-02 8 15 12 31 23 0 12 26 61 26
2019 AS-03 11 17 17 6 33 0 17 33 47 18
2019 AS-05 7 13 13 40 13 0 13 23 62 15
2018 AS 2 13 21 21 32 2 9 17 60 94
2018 AS-01 3 14 21 14 31 7 10 21 54 29
2018 AS-02 4 8 25 17 33 0 13 14 57 24
2018 AS-03 0 8 17 25 42 0 8 9 73 12
2018 AS-04 0 13 20 47 13 0 7 14 64 15
2017 AS 4 4 16 16 49 2 10 9 73 51
2017 AS-01 6 0 6 12 62 0 13 7 86 16
2017 AS-02 0 6 39 17 39 0 0 6 56 18

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 34 22 16 14 6 1 7 61 21 148
2019 AS-01 34 16 16 16 8 0 11 56 26 38
2019 AS-02 25 30 20 13 8 0 5 58 21 40
2019 AS-03 50 13 21 8 0 4 4 68 9 24
2019 AS-04 40 20 30 10 0 0 0 60 10 10
2019 AS-05 35 35 9 22 0 0 0 70 22 23
2018 AS 35 18 13 14 15 1 4 55 31 153
2018 AS-01 31 17 17 14 14 0 7 51 31 42
2018 AS-02 37 14 7 19 16 2 5 55 38 43
2018 AS-03 37 16 26 11 11 0 0 53 21 19
2018 AS-04 38 19 14 10 10 5 5 63 21 21
2018 AS-05 27 33 0 20 20 0 0 60 40 15
Date modified: